Lexmark Interpret S400 Series Quick Reference Guide
Contents
1. 6 Close the printer Maintaining ink cartridges In addition to the following tasks that you can perform your printer performs an automatic maintenance cycle every week if it is plugged into an electrical outlet It will briefly come out of Power Saver mode or will temporarily power on if it is turned off Aligning the printhead if the characters or lines on your printer image appear jagged or wavy then you may need to align the printhead Using the printer control panel 1 Load plain paper 2 From the home screen navigate to gt Maintenance gt OK gt Align Printer gt OK gt OK An alignment page prints Note Do not remove the alignment page until printing is finished Using the printer software For Windows users 1 Load plain paper 2 Click or Start 3 Click All Programs or Programs and then select the printer program folder from the list 4 Navigate to Printer Home gt select your printer gt Maintenance tab gt Align cartridges 5 Follow the instructions on the computer screen For Macintosh users Note This feature is available only in Mac OS X version 10 5 or earlier 1 Load plain unmarked paper 2 From the Finder desktop double click the printer folder 3 Double click the Printer Utility icon 4 From the Maintenance tab click Print Alignment Page 5 Follow the instructions on the computer screen If you aligned the cartridges to improve print quality then print your document again2. 4 Press the arrow buttons to scroll to USB Flash Drive orMemory Card and then press ok 5 Press the arrow buttons to select the resolution quality the type of output you want to create and the original image size Press OK each time you make a selection Note Select the PDF file type if you want to scan multiple pages and save them as one file 6 Press gt to start scanning The scan is complete when a message appears on the printer control panel indicating that the file you scanned has been saved Scanning directly to e mail using the printer software For Windows users 1 Load an original document faceup into the ADF or facedown on the scanner glass 2 Click or Start 18 3 Click All Programs or Programs and then select the printer program folder from the list 4 Navigate to Printer Home gt select your printer gt Email 5 Select Photo Document or PDF Note You can select Document only if an OCR application is stored on your computer Scanning starts and the scan progress dialog appears When the scan is finished a new e mail message is created with the scanned document automatically attached 6 Compose your e mail message Note If your e mail program does not open automatically then you can scan the document to the computer and then send it through e mail as an attachment For Macintosh users 1 Load an original document faceup into the ADF or facedown on the scanner glass 2 From the Applicat
3. Note For best results allow the prints to dry at least 24 hours before stacking displaying or storing Canceling copy jobs To cancel a copy job press Xx Scanning stops and the printer returns to the previous menu 17 Scanning Scanner glass Use the ADF for multiple page documents Use the scanner glass for single pages small items such as postcards or photos transparencies photo paper or thin media such as magazine clippings Note The ADF is available only on select models If you purchased a printer without an ADF then load original documents or photos on the scanner glass Tips for scanning e When using the ADF adjust the ADF paper guide to the width of the original document e When using the scanner glass close the scanner lid to avoid dark edges on the scanned image e Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF Place these items on the scanner glass e Select the PDF file type if you want to scan multiple pages and save them as one file e To initiate network scanning from the printer make sure that Enable network scan to computer is selected in the General tab of the Scan Center This is available only in Mac OS X version 10 6 Scanning to a local or network computer 1 Load an original document faceup into the ADF or facedown on the scanner glass 2 From the printer control panel press Ki 3 Press th
4. LEXMARK Lexmark Interpret S400 Series Quick Reference Cuide November 2010 www lexmark com Important Message About Cartridge Recycling Please Read Before Opening Your Inkjet Cartridge Box At Lexmark we take our commitment to the environment seriously and we encourage our customers to participate in our easy no cost method for returning empty Lexmark cartridges to Lexmark for proper recycling We will insure that cartridges are properly handled with zero waste to landfills Go to www lexmark com recycle Follow instructions to request postage paid bags Bags usually arrive within 7 10 days Place the empty Lexmark branded inkjet cartridge s in the postage paid return bag and then seal the bag If you re sending single color tanks we recommend that you send at least two at a time to maximize the environmental benefits Mail the bag to Lexmark s recycling partner The bag is pre addressed Visit www lexmark com recycle to learn more about recycling Lexmark branded cartridges are always made with all new parts though components may contain recycled material For warranty returns call 1 800 332 4120 This patented printer is licensed for and designed to work with only genuine Lexmark inkjet cartridges for the life of the patented printer You agree to 1 use only genuine Lexmark inkjet cartridges with this printer except as otherwise provided below and 2 pass this license agreement to any subsequent user of th
5. e Make sure the printer is securely connected to the host computer print server or other network Incorrect language appears on the display access point If the Before you troubleshoot checklist does not solve the problem then try one or more of the e Check the printer for error messages and resolve any errors following e Check for paper jam messages and clear any jams e Check the ink cartridges and install new cartridges if necessary CHANGE THE LANGUAGE USING THE PRINTER MENUS e Use the Service Center to locate and solve the problem Windows only e Turn the printer off wait about 10 seconds and then turn the printer back on 1 From the printer control panel press 2 Press the arrow buttons to scroll to Defaults and then press oK Using the Service Center to solve printer problems 3 Press the arrow buttons to scroll to Set Defaults and then press OK J The Service Center provides step by step troubleshooting help and contains links to printer maintenance tasks and customer support 4 Press the arrow buttons to scrollto Use Factory and then press ok 19 5 Complete the initial printer setup 2 Remove the printhead CHANGE THE LANGUAGE USING A BUTTON COMBINATION IF YOU CANNOT READ THE CURRENT LANGUAGE 1 Turn the printer off Note If you have set the Power Saver timeout in the Setup menu then press and hold ly for three seconds to turn off the printer 2 Press and hold down lt gt and Xx and then press and
6. If print quality has not improved then clean the printhead nozzles Cleaning the printhead nozzles Poor print quality is sometimes due to clogged printhead nozzles Clean the printhead nozzles to improve the quality of your prints Notes e Cleaning the printhead nozzles uses ink so clean them only when necessary e Deep cleaning uses more ink so try the Clean Printhead option first to save ink e If the ink levels are too low you must replace the ink cartridges before you can clean the printhead nozzles Using the printer control panel 1 From the printer control panel navigate to gt Maintenance gt OK 2 Press the arrow buttons to scrolltoClean PrintheadorDeep Clean Printhead and then press OK 3 Press OK A cleaning page prints Using the printer software For Windows users 1 Click or Start 2 Click All Programs or Programs and then select the printer program folder from the list 3 Navigate to Printer Home gt Maintenance gt Clean cartridges A cleaning page prints For Macintosh users Note This feature is available only in Mac OS X version 10 5 or earlier 1 Load plain paper 2 From the Finder desktop double click the printer folder 3 Double click the Printer Utility icon 4 From the Maintenance tab select Clean Print Nozzles A cleaning page prints 12 Using the printer software Minimum system requirements The printer software requires up to 500MB of free disk space
7. If you have jobs stuck in the print queue and cannot delete them to get other jobs to print then the computer and printer may not be communicating RESTART THE COMPUTER AND TRY AGAIN Cannot print through USB If the Before you troubleshoot checklist does not solve the problem then try one or more of the following CHeck THE USB CONNECTION 1 Check the USB cable for any obvious damage If the cable is damaged then use a new one 2 Firmly plug the square end of the USB cable into the back of the printer 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer The USB port is marked with a gt USB symbol Note If you continue to have problems then try another USB port on the computer You may have connected to a defective port Maxe SURE THE USB PORT IS ENABLED IN WinDows 1 Click o or click Start and then click Run 2 Inthe Start Search or Run box type devmgmt msc 3 Press Enter or click OK The Device Manager opens 4 Click the plus sign beside Universal Serial Bus controllers If USB Host Controller and USB Root Hub are listed then the USB port is enabled For more information see the computer documentation REMOVE AND REINSTALL THE PRINTER SOFTWARE Network Troubleshooting If you are having trouble setting up your printer on a network print a network setup page and then see the complete network troubleshooting information in the Network Getting Started Guide or the comprehen
8. MultiMedia Card MMC pdf Adobe Portable Document Format Reduced Size MultiMedia Card with adapter rtf Rich Text Format RS MMC docx Microsoft Word Open Document Format MultiMedia Card mobile with adapter xlsx Microsoft Excel Open Document Format MMCmobile Memory Stick Format Memory Stick PRO e wpd WordPerfect Memory Stick Duo with adapter Images pptx Microsoft PowerPoint Open Document Memory Stick PRO Duo with adapter JPEG xD Picture Card TIFF xD Picture Card Type H xD Picture Card Type M Item Return Program Regular cartridge Ordering and replacing ink cartridges a Magenta color cartridge 108 108A Ordering ink cartridges ahi agora 1 Licensed for a single use only After use return this cartridge to Lexmark for remanufacturing refilling or Page yields available at www lexmark com pageyields For best results use only Lexmark ink cartridges recycling Lexmark S400 Series models except Lexmark S408 2 Available only on the Lexmark Web site at www lexmark com Item Return Program Regular cartridge Cartridge R k t id eplacing ink cartridges ee wil si Make sure you have a new ink cartridge or cartridges before you begin You must install new cartridges High yield black cartridge 100XLA immediately after removing the old ones or the ink remaining in the printhead nozzles may dry out Yellow color cartridge 100A 1 Turn on your printer High yield yellow color cartridg
9. Printing photos using the printer control panel 1 2 3 Load photo paper From the printer control panel press L Insert a memory card flash drive or digital camera set to mass storage mode 15 If document files and image files are stored in the memory device then press the arrow buttons to select Photos and then press 3 Press the arrow buttons to scrollto Easy Photoor Print Photos and then press OK Notes e Select Easy Photo if you want to print photos quickly e Select Print Photos if you want to customize the photos before printing them Press the arrow buttons to select a photo printing option and then press OK Note You can choose to print the most recent photo print all the photos print photos that fall within a date range print photos by selecting the photo numbers on a proof sheet or print pre selected photos from a digital camera using Digital Print Order Format DPOF The DPOF option appears only when there is a valid DPOF file in your memory device Adjust the print settings e If you are in the Easy Photo menu then press the arrow buttons to select the paper size and photo size Press OK each time you make a selection e If you are in the Print Photos menu then press the arrow buttons to select the photo size paper size paper type layout photo effects and quality of the photos and to adjust the brightness and color effects of the photos Press OK each time you make a selection P
10. When using the ADF adjust the paper guide on the ADF to the width of the original document e When using the scanner glass close the scanner lid to avoid dark edges on the scanned image 3 Press Enter or click OK e Do not load postcards photos small items transparencies photo paper or thin media such as The printer folder opens magazine clippings into the ADF Place these items on the scanner glass 4 Right click the printer and then select Open or See what s printing 5 Cancel the print job Making copies e f you want to cancel a particular print job then right click the document name and then select Cancel 1 Load paper e If you want to cancel all print jobs in the queue then click Printer gt Cancel All Documents 2 Load an original document faceup into the ADF or facedown on the scanner glass 2e 3 From the printer control panel press SZ 16 4 Press the arrow buttons to select the number of copies and then press the Color Black button to set a color or black and white copy When you select color or black only printing the light near your choice comes on 5 Press lt gt Copying photos 1 Load photo paper 2 Place a photo facedown on the scanner glass 3 From the printer control panel press L 4 Press OK until Photo Reprint appears 5 Press the arrow buttons to scroll to Yes and then press ok 6 Press the arrow buttons to select the desired photo size and then press ok 7 Press lt gt
11. of Lexmark Technology amp Services Lexmark International Inc 740 West New Circle Road Lexington KY 40550 859 232 3000 For additional compliance information see the online documentation Federal Communications Commission FCC compliance information statement This product complies with Part 68 of the FCC Rules See the product online documentation for additional compliance information
12. or the Copyi ng folder where the document is saved in the memory device b Press ok and then press lt gt to start printing the document Scanner glass If the printer is using a Wireless connection selected models only a Press the arrow buttons to select the file name of the document that you want to print b Press and then wait for the printer to connect to the network computer or to finish searching the network for available computers c When prompted press the arrow buttons to select the name of the network computer and then press OK to start printing the document Notes e You may be prompted to entera PIN if the computer requires it Enter the PIN using the keypad e To assign a computer name and a PIN to the computer see the Help for the printer software associated with your operating system Canceling print jobs Use the ADF for multiple page documents To cancel a print job from the printer control panel press x To cancel a print job from the computer Note The ADF is available only on select models if YSe j aa for single pages nia wel do the following you purchased a printer without an ADF then load such as pos args Urp otos SAnS paler cles noks original documents or photos on the scanner glass Paper or thin media such as magazine clippings For Windows users 1 Click 8 or click Start and then click Run Tips for copying e s l a 2 Inthe Start Search or Run box type control printers
13. release ly to turn the printer on gt eS D x o Warning Potential Damage Do not touch the printhead nozzles Note Do not release and until Language Selection appears on the display indicating that the printer has been reset 3 Wipe the printhead contacts using a clean lint free cloth 3 Complete the initial printer setup Printhead errors If the Before you troubleshoot checklist does not solve the problem then try the following REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch 4 Reinsert the printhead and then close the latch until it clicks 5 Close the printer Note If removing and reinserting the printhead does not resolve the error then contact technical support 20 Software did not install If you encountered problems while installing or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job then try removing and reinstalling the software Before you reinstall the software do the following MAKE SURE THAT YOUR COMPUTER MEETS THE MINIMUM SYSTEM REQUIREMENTS LISTED ON THE PRINTER BOX TEMPORARILY DISABLE SECURITY PROGRAMS IN WINDOWS BEFORE INSTALLING THE SOFTWARE Check THE USB CONNECTION 1 Check the USB cable for any obvious damage If the cable is damaged then use a new one 2 Firmly plug the square end of the USB cable into the back of the printer 3 Firmly plug the rectangular end of the USB cable into th
14. Fora printer that is wirelessly connected see the Wireless troubleshooting section MAKE SURE THE PRINT JOB IS NOT PAUSED MAKE SURE YOUR PRINTER IS SET AS THE DEFAULT PRINTER RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer Note Make sure the printer is not in Power Saver mode Press and hold ly for three seconds to turn off the printer 2 Unplug the power cord from the wall outlet and then pull out the power cord from the power supply 3 After one minute reconnect the power cord into the power supply and then plug the power cord into the wall outlet 4 Turn on the printer REMOVE AND RECONNECT THE USB CABLE CONNECTED TO YOUR PRINTER CHeck THE USB CONNECTION 1 Check the USB cable for any obvious damage If the cable is damaged then use a new one 2 Firmly plug the square end of the USB cable into the back of the printer 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer The USB port is marked with a gt USB symbol Note If you continue to have problems then try another USB port on the computer You may have connected to a defective port REMOVE AND REINSTALL THE PRINTER SOFTWARE Printer is printing blank pages Blank pages may be caused by improperly installed ink cartridges REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges see Replacing ink cartridges on page 10 for more information Ifthe cartridges do not seem to f
15. Supported operating systems e Microsoft Windows 7 Web only e Microsoft Windows Vista SP1 e Microsoft Windows XP SP3 e Microsoft Windows 2000 SP4 or later e Macintosh PowerPC OS X version 10 3 9 to 10 6 e Macintosh Intel OS X version 10 4 4 to 10 6 e Linux Ubuntu 8 10 and 8 04 LTS Web only e Linux openSUSE 11 1 and 11 0 Web only e Linux Fedora 10 Web only The printer driver for this operating system is available only at http support lexmark com Installing the printer software Note If you installed the printer software on this computer before but need to reinstall the software then uninstall the current software first For Windows users 1 Close all open software programs 2 Insert the installation software CD If the Welcome screen does not appear after a minute then launch the CD manually a Click or click Start and then click Run b Inthe Start Search or Run box type D setup exe where D is the letter of your CD or DVD drive 3 Follow the instructions on the Welcome screen For Macintosh users 1 Close all open software applications 2 Insert the installation software CD If the installation dialog does not appear after a minute then click the CD icon on the desktop 3 Double click Install 4 Follow the instructions on the installation dialog Using the Internet 1 Goto the Lexmark Web site at www lexmark com 2 Navigate to Downloads gt Driver Finder gt select your prin
16. ac OS X 10 6 or later e Print more than one page image on one side of the paper The Pages per sheet feature allows you to print multiple pages on one sheet You can print up to 8 page images on one side of a sheet of paper e Print on both sides of the paper Duplexing lets you print on both sides of the paper manually or automatically depending on your printer model e Preview print jobs before printing Use the preview features found in Toolbars the Print or Print Preview dialog or the printer display depending on your printer model e Scan and save To avoid printing multiple copies you can scan documents or photographs and save them to a computer program application or flash drive for presentation e Use recycled paper Conserving ink e Use Quick Print or Draft Mode These modes can be used to print documents using less ink than normal and are ideal for printing documents that are mostly text e Use High Yield cartridges Inks in High Yield cartridges allow you to print more pages with fewer cartridges e Clean the printhead Before replacing and recycling your ink cartridges try using the Clean Printhead and Deep Clean Printhead features These features clean the printhead nozzles to improve the quality of your prints Recycling e Return ink cartridges for reuse or recycling through the Lexmark Cartridge Collection Program To return an ink cartridge go to www lexmark com recycle Follow the instructio
17. canndsaieoecsivnnsets 11 Using the printer SOFtWALEC cccccccscscsccssccccscscscescccccccscscssesecsesse L2 Minimum system FEQUIFEINGINTS sacccecccccccescsecsecadcecsnssnspesnevensdntasamsevand tanseteasdnessedeweedewerdeeende 12 Installing the printer SOFLWALE cccccccssssssssceccececsusesesccesseseesescecceseceusesecesseseauaaseeeesesenaes 12 Using the Windows printer SOFtWAIE ccccccssseececceeeeeccecceesseccesausseccessusseeeeessaaeeseessees 13 Using the Macintosh printer SOftWALEC ccccccsssececcsseececceccensesecceseueeceeseceeseeeeeesaueesessaees 14 PAI Oa CUE eco x cag tea caus corer canoes E atin E OEE 15 Printing photos using the printer control Panel ccccesececceseecceeeeeececeeceeseeeseeeeaeeeeeeees 15 Printing documents from a memory card or flash drive Windows Onlly cccceeeeeeeees 15 A MI PIDE JO isas EE E a 16 CODVINE oreren aniei E TA a a LO TIPS TO CODY E craen a E E ES 16 ELI Aaa S A E PE EE AEA E E AT 16 PS PHOTO ees a E E raenaaheapns th pee etaeacueiaciaesta pan esavaae ues 17 Canceling CODY OWS oicnsscxnceesedcatercrecantstaussncancusain seated insets T EE ATA 17 SCAND er bwonteeceveneuic cn ectguecensaeuacenssavaceectcbisecatetaseauteteoeantaeeoiee ky TGS TOR Sat a E E EA EI E AA EE 17 Scanning to a local or network COMPUTETS ccccccseececcceesceceeccaeeuceececeuseceesaesueseessauaaeeess 17 Scanning to a flash drive or memory CAMd ccccc
18. ccssssesscecceceeeeececcecausussceccesauauseeeessseaeseess 18 Scanning directly to e mail using the printer software ss sesseserssssereesssereressseeresesee 18 SC O FDE aea E A E T tue 18 Se INE SCA Ee e E E E EE E E E E E E E E 19 Troubleshooting sessssssesosssssssesssesososossssosossososssssessosssssssessess LO INGUICES aeger About your printer Finding information about the printer The Quick Reference Guide contains basic instructions on how to accomplish common printer tasks like printing copying and scanning It also includes information on troubleshooting common printer setup problems For additional information about the printer see the following Initial setup instructions e Quick Setup sheet e Hardware Setup Wizard Additional setup and instructions for using the Comprehensive User s Guide installed automatically with printer the printer software After installing your printer you can access the User s Guide from the printer program folder For Windows users 1 Click or Start 2 Click All Programs or Programs and then select the printer program folder from the list 3 Select View User s Guide For Macintosh users In Mac OS X version 10 6 1 From the Applications folder in the Finder double click the printer folder 2 Double click User s Guide In Mac OS X version 10 5 or earlier 1 Fromthe Finder desktop double click the printer folder 2 Double click User s Guide So
19. cess the scanner glass 2 scannerglass Scan and copy photos and documents Power supply with port Connect the printer to a properly grounded electrical outlet thatis near and easily accessible Use the Duplex unit EXT Port USB port Printhead access aK e Print on both sides of a sheet of paper e Remove paper jams Note The duplex unit is available only on select models Connect additional devices telephone or answering machine tothe printer and the telephone line Use this port if you do not have a dedicated fax line for the printer and if this connection method is supported in your country or region Note Remove the plug to access the port Connect the printer to an active telephone line through a standard wall jack DSL filter or VoIP adapter to send and receive faxes Connect the printer to a computer using a USB cable Warning Potential Damage Do not touch the USB port except when plugging in or removing a USB cable or installation cable Install the printhead Note The carrier moves to the printhead access area when no printhead is installed in the printer Ink cartridge access Install replace or remove ink cartridges E EXT LINE Port LINE Scanner unit e Access the ink cartridges and printhead e Remove paper jams Use the i View Note The display is turned off in Power Saver Printer status e Messages e Menus Using the printer control panel 1 2 3 4 5 7 Ar
20. ctivate 2 Sided to Print on both sides of the paper duplex Activate Eco Mode to e Print on both sides of the paper duplex e Change to Power Saver mode after the printer is left idle for ten minutes e Set screen brightness to low Note 2 Sided Eco Mode is available only on select models Wor Start a print scan fax or copy job depending on which mode is selected Use the Cancel button Cancel a print copy scan or fax job in progress x Exit from a menu level of the Copy Scan Fax Photo or File Print menu to the top level of a menu Exit from a menu level of the Setup menu to the top level of the previous mode Clear current settings or error messages and return to default settings In Copy mode or Photo mode enter the number of copies or prints you want to make In Fax mode Enter fax numbers e Navigate an automated answering system Select letters when creating a Speed Dial list e Type numbers to enter or edit the date and time shown on the display Using memory cards and flash drives Using a memory card or flash drive with the printer Memory cards and flash drives are storage devices frequently used with cameras and computers You can remove the memory card from the camera or the flash drive from the computer and insert it directly into the printer 1 Insert a memory card into the card slot or a flash drive into the USB port Inserting a memory card Inserting a flash drive Not
21. d to state or imply that only that product program or service may be used Any functionally equivalent product program or service that does not infringe any existing intellectual property right may be used instead Evaluation and verification of operation in conjunction with other products programs or services except those expressly designated by the manufacturer are the user s responsibility For Lexmark technical support visit support lexmark com For information on supplies and downloads visit www lexmark com 23 If you don t have access to the Internet you can contact Lexmark by mail Lexmark International Inc Bldg 004 2 CSC 740 New Circle Road NW Lexington KY 40550 USA 2010 Lexmark International Inc All rights reserved Trademarks Lexmark and Lexmark with diamond design are trademarks of Lexmark International Inc registered in the United States and or other countries All other trademarks are the property of their respective owners Federal Communications Commission FCC compliance information statement This product complies with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired Operation Any questions on this statement should be directed to Director
22. e 100XLA 2 Open the printer Cyan color cartridge 100A High yield cyan color cartridge 100XLA Magenta color cartridge 100A High yield magenta color cartridge 100XLA 1 Licensed for a single use only After use return this cartridge to Lexmark for remanufacturing refilling or recycling 2 Available only on the Lexmark Web site at www lexmark com Lexmark S408 models Item Return Program Regular cartridge Cartridge Black cartridge 108A Note The printhead moves to the cartridge installation position l 3 Press the release tab and then remove the used ink cartridge or cartridges High yield black cartridge 108XL 108XLA Yellow color cartridge 108A 108 High yield yellow color cartridge 108XL 108XLA Cyan color cartridge og 108A High yield cyan color cartridge 108XL 108XLA 1 Licensed for a single use only After use return this cartridge to Lexmark for remanufacturing refilling or recycling 2 Available only on the Lexmark Web site at www lexmark com 10 4 Remove the ink cartridge from the pack and then remove the protective cap from the ink cartridge If your ink cartridge comes with a muzzle cap then remove the cap If your ink cartridge comes with a twist cap then twist and remove the cap K A lt 5 Install each ink cartridge Use two hands to install the black cartridge Note Install the new ink cartridges immediately after removing the protective cap to avoid exposing the ink to air
23. e USB port of the computer The USB port is marked with a Z gt USB symbol Note If you continue to have problems then try another USB port on the computer You may have connected to a defective port RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer and then unplug the power cord from the wall outlet 2 Gently remove the power supply from the printer and then reinsert it 3 Plug the power cord into the wall outlet and then turn on the printer Print job does not print or is missing pages If the Before you troubleshoot checklist does not solve the problem then try one or more of the following MAKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY 1 Turn the printer on and then open the printer 2 Make sure the cartridges are inserted correctly The cartridges should click firmly into the matching color slot of the printhead 3 Close the printer SELECT YOUR PRINTER FROM THE PRINT DIALOG BEFORE SENDING THE PRINT JOB Note This solution applies to Macintosh users only 21 1 With a document open choose File gt Print 2 From the printer pop up menu choose your printer and then click Print If your printer does not appear on the Printer list then choose Add Printer From the list of printers in the Default tab select your printer and then click Add If your printer does not appear on the list then try either of the following e For a USB connected printer remove and then reconnect the USB cable e
24. e arrow buttons to scroll to Computer or Network and then press OK 4 Press the arrow buttons to select the name of a local or network computer and then press OK J The local or network computer is the destination that will receive the scan Wait until the printer has finished downloading a list of the scan applications available on the selected computer Notes e Ifthe printer is connected only to a local computer then the printer will automatically download a list of the scan applications e You may be prompted to enter a PIN if the computer requires it Enter the PIN using the keypad e To assign a computer name and a PIN to the computer see the Help for the printer software associated with your operating system 5 Press the arrow buttons to select an application and then press OK 6 Press the arrow buttons to select the resolution quality and the original image size Press OK each time you make a selection 7 Press lt gt to start scanning The scan is complete when the application you selected in step 5 opens on the destination computer and the scan appears within the application as a new file Scanning to a flash drive or memory card Before you begin make sure your flash drive or memory card is not write protected 1 Load an original document faceup into the ADF or facedown on the scanner glass 2 From the printer control panel press S 3 When Scan to appears on the display insert the flash drive or memory card
25. es Notes e Insert the card withthe brand name labelfacing The flash drive uses the same port that is used right for a PictBridge camera cable e Make sure any arrows on the card point toward An adapter may be necessary if your flash drive the printer does not fit directly into the port e f necessary connect the memory card to the adapter that came with it e Make sure that the memory card inserted is supported by the printer For more information see Supported memory cards and file types on page 9 Warning Potential Damage Do not touch any cables any network adapter any connector the memory device or the printer in the areas shown while actively printing reading or writing from the memory device A loss of data can occur 2 Look for Memory Card DetectedorStorage Device Detected on the display Notes e ifthe printer does not recognize the memory device then remove and reinsert it e If aflash drive or a digital camera set to mass storage mode is inserted into the USB port while a memory card is in the card slot then a message appears on the display prompting you to choose which memory device to use Supported memory cards and file types Memory Card File Type Secure Digital SD Documents Secure Digital High Capacity SDHC doc Microsoft Word Micro Secure Digital with adapter Micro SD xls Microsoft Excel Mini Secure Digital with adapter Mini SD ppt Microsoft PowerPoint
26. ftware HelpHelp installed automatically with the printer software Click Help from any printer software program or application Help using the printer software The latest supplemental information updates Support Web site http support lexmark com online technical support and telephone support Available on the installation software CD and on the Lexmark Web site at http support lexmark com Minimizing your printer s environmental impact We are committed to protecting the environment and are continually improving our printers to reduce their environmental impact By selecting certain printer settings or tasks you may be able to reduce your printer s environmental impact even further Conserving energy e Activate Eco Mode This feature sets the screen brightness to low and sets the printer to change to Power Saver mode after the printer is left idle for 10 minutes e Select the lowest Power Saver timeout The Power Saver feature puts the printer in a minimum power standby mode after the printer has been idle for a set amount of time the Power Saver timeout e Share your printer Wireless network printers allow you to share a single printer among multiple computers thus conserving energy and other resources Conserving paper e Activate Eco Mode On selected printer models this feature sets the printer to automatically print on both sides of the paper duplex for copy and fax jobs and for printing in Windows and M
27. ine Print scan or convert local files from Windows Lexmark Tools for Office referred to as Tools for Office Lexmark Fax Solutions Send a fax referred to as Fax Solutions Receive a fax in three in one printers Add edit or delete contacts in the built in phone book Access the Lexmark Fax Setup Utility in four in one printers Use the Fax Setup Utility to set the Speed Dial and Group Dial numbers set Ringing and Answering and print fax history and status reports Abbyy Sprint OCR Scan a document and produce text that you can edit with a word processing program Lexmark Wireless Setup Utility Set up the wireless printer on a wireless network referred to as Wireless Setup Utility e Change the wireless settings of the printer Note This program is installed automatically with the printer software if the printer has wireless capability Lexmark Service Center e Troubleshoot the printer referred to as Service Center e Access the printer maintenance functions e Contact technical support Notes e This program is installed automatically with the printer software e You may be prompted to install this program from the Web depending on your printer model Printing Preferences When you select File gt Print with a document open and then click Properties a Printing Preferences dialog appears The dialog lets you select options for the print job such as the following Select the number of copie
28. ions folder in the Finder or from the Finder desktop double click the printer folder 3 Double click Scan Center or All In One Center 4 From the What is being scanned area on the main screen select a document type 5 From the How will the scanned image be used menu choose To be viewed on monitor web page 0 From the Send scanned image to menu choose an e mail application 7 Click Scan When the scan is finished a new e mail message is created with the scanned document automatically attached 8 Compose your e mail message Scanning to a PDF For Windows users 1 Load an original document faceup into the ADF or facedown on the scanner glass 2 Click or Start 3 Click All Programs or Programs and then select the printer program folder from the list 4 Navigate to Printer Home gt select your printer gt PDF Scanning starts and the scan progress dialog appears 5 Save the document as a PDF To open the Service Center use one of these methods uset en e 1 Load an original document faceup into the ADF or facedown on the scanner glass If it appears on an error message dialog click the 1 Click EP or Start For additional assistance use the Service Center 2 From the Applications folder in the Finder or from the Finder desktop double click the printer folder link 2 Click All Programs or Programs and then select the printer program folder from the list 3 Double click Scan Center or A
29. is printer The patented Lexmark inkjet cartridges and their contents are licensed subject to a restriction that they may be used only once After this single use the license to use the print cartridges and their contents terminates and you agree to return them only to Lexmark for recycling Replacement inkjet cartridge s sold without these terms are available through www lexmark com and may be refilled by you ora third party as the only cartridge alternative to be used with the licensed printer Important safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible Do not place or use this product near water or wet locations Use only the power supply and power cord provided with this product or the manufacturer s authorized replacements Use only the telecommunications RJ 11 cord provided with this product or a 26 AWG or larger replacement when connecting this product to the public switched telephone network CAUTION POTENTIALINJURY Do not cut twist bind crush or place heavy objects on the power cord Do not subject the power cord to abrasion or stress Do not pinch the power cord between objects such as furniture and walls If any of these things happen a risk of fire or electrical shock results Inspect the power cord regularly for signs of such problems Remove the power cord from the electrical outlet before inspecting it CAUTION SHOCK HAZARD Do not u
30. it make sure the printhead is properly seated and then try installing the cartridges again 2 Load plain paper 3 From the printer control panel press 4 Press the arrow buttons to scroll to Maintenance and then press OK 5 Press the arrow buttons to scrollto Deep Clean Printhead and then press ok A cleaning page prints 6 Press the arrow buttons to scroll to ALign Printer and the press OK An alignment page prints Note Do not remove the alignment page until printing is finished Printer is busy or does not respond If the Before you troubleshoot checklist does not solve the problem then try one or more of the following MAKE SURE THE PRINTER IS NOT IN POWER SAVER MODE If the power light is blinking on and off slowly then the printer is in Power Saver mode Press O to wake up the printer If the printer will not come out of Power Saver mode then reset the power 1 Unplug the power cord from the wall outlet and then wait 10 seconds 2 Insert the power cord into the wall outlet and then turn on the printer If this problem persists then check our Web site for updates for your printer software or firmware RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer and then unplug the power cord from the wall outlet 2 Gently remove the power supply from the printer and then reinsert it 3 Plug the power cord into the wall outlet and then turn on the printer 22 Cannot delete documents from the print queue
31. ll In One Center 3 Select Printer Home 4 From the What is being scanned area on the main screen select a document type 4 From the Support tab select Service Center 5 Customize the settings as needed SACE KSCAN If Troubleshooting does not solve your problem 7 Save the document as a PDF Visit our Web site at http support lexmark com to find the following e Knowledgebase articles with the latest information and troubleshooting for your printer Canceling scan jobs e Live online technical support e Contact numbers for telephone technical support Press x on the printer control panel or click Cancel on the computer screen Setup troubleshooting Troubleshooting e Incorrect language appears on the display on page 19 e Printhead errors on page 20 li e Software did not instal Befo re you troubleshoot e Print job does not print or is missing pages on page 21 e Printer is printing blank pages on page 22 on page 21 Use this checklist to solve most printer problems e Printer is busy or does not respond on page 22 e Make sure the power cord is plugged into the printer and into a properly grounded electrical outlet l e Cannot delete documents from the print queue on page 22 e Make sure the printer is not plugged into any surge protectors uninterrupted power supplies or extension cords e Cannot print through USB on page 22 e Make sure the printer is turned on
32. ns to request a postage paid bag e Recycle the product packaging e Recycle your old printer instead of throwing it away e Recycle paper from discarded print jobs e Use recycled paper To read the Lexmark Environmental Sustainability Report see www lexmark com environment Printer models The installation software CD that came with your printer works for the following printer models e Lexmark S405 e Lexmark S408 e Lexmark S415 Printer features Your printer comes with full features that will help you manage and accomplish printing and imaging tasks Wireless Print and scan from virtually anywhere in your home or office over a secure wireless network as well as share the printer among multiple computers Print Print high quality documents and PDFs faster from a computer from a USB flash drive or from a Bluetooth device Built in two sided printing lets you save money and the environment Copy Copy documents and photos with one touch computer free black or color copying Scan Scan thick books reports and other multiple page documents easily with the high resolution flatbed scanner and the Automatic Document Feeder Fax Do multiple page standalone black and color faxing at 33 6 Kbps modem speed Other fax features include 99 speed dials automatic redial junk fax blocking and caller ID Photo printing Print photos directly from digital memory cards PictBridge enabled digital cameras and USB flash drives Selec
33. r 1 From the Finder desktop double click the printer folder 2 Double click the Printer Utility icon 3 From the Web Links tab select the link you want to visit Use To Contact technical support Download and install the latest printer software Customer Support Lexmark Software Updates Lexmark Online Visit the Lexmark Web site Order ink or supplies Register your printer Order Supplies Online Printer Registration Visit Lexmark SmartSolutions e Visit the SmartSolutions Web site e Choose your custom solutions Note Your printer may not come with these Web Links depending on the features of the printer that you purchased Printing Printing a document For Windows users 1 With a document open click File gt Print 2 Click Properties Preferences Options or Setup 3 Select the print quality the number of copies to print the type of paper to use and how the pages should print 4 Click OK to close any printer software dialogs 5 Click OK or Print For Macintosh users 1 2 3 4 5 6 With a document open choose File gt Page Setup From the Page Setup dialog set the printer paper size and orientation Click OK From the menu bar choose File gt Print From the Printer pop up menu choose your printer From the print options menu choose the print quality the number of copies to print the type of paper to use and how the pages should print Click Print
34. r earlier referred to as AlO Setup Utility Network Card Reader in Mac OS X version 10 6 View the contents of a memory device inserted into or a network printer Lexmark Network Card Reader in Mac OS X version 10 5 or earlier Transfer photos and PDF documents from amemory device to the computer over a network referred to as Network Card Reader 14 Use the Lexmark Printer Utility not available in Mac OS X version 10 6 Get help with cartridge installation Print a test page referred to as Printer Utility Print an alignment page Clean the printhead nozzles Order ink or supplies Register the printer Contact technical support Wireless Setup Assistant in Mac OS X version 10 6 Set up the printer on a wireless network or Note This application is automatically installed with the Lexmark Wireless Setup Assistant in Mac OS X printer software if the printer has wireless capability version 10 5 or earlier referred to as Wireless Setup Assistant Uninstaller Remove the printer software from your computer Note Your printer may not come with these applications depending on the features of the printer that you purchased Web Links Web Links are links to predefined Web pages In Mac OS X version 10 6 1 From the Finder navigate to Applications gt select your printer folder gt Web Links 2 Double click the Web Link that you want to visit In Mac OS X version 10 5 or earlie
35. ress the Color Black button to set a color or black and white print When you select color or black only printing the light near your choice comes on Press lt b Note For best results allow the prints to dry at least 24 hours before stacking displaying or storing Printing documents from a memory card or flash drive Windows only To enable the File Print function The printer must be connected to a computer through a USB cable or through a network The printer and the computer must be on The memory card or flash drive must contain document files that are supported by the printer For more information see Supported memory cards and file types on page 9 The computer must contain applications that support the file types in the memory device Insert a memory card or flash drive When the printer detects the memory device Memory Card Detectedor Storage Device Detected appears on the display If only document files are stored on the memory device then the printer automatically switches to File Print mode If document files and image files are stored on the memory device then press OK to select For Macintosh users Documents i 1 Click the printer icon on the Dock 3 Select and print the document P 2 From the print queue dialog choose the job you want to cancel and then click Delete If the printer is using a USB connection a Press the arrow buttons to select the file name of the document that you want to print
36. row buttons Choose a menu or submenu item that appears on the display Select button Select menu options OK Save settings Feed or eject paper Press and hold for three seconds to feed or eject paper from the printer Back button Return to the previous screen S Exit from one menu level to a higher one 10 Setup button Access the setup menu and change printer settings Note The Copy Scan Fax and Photo button lights are off when this button is selected Use the Power button e Turn the printer on and off e Switch to Power Saver mode Note When the printer is on press d to switch to Power Saver mode Press and hold ly for three seconds to turn off the printer Access the copy menu and make copies Access the scan menu and scan documents Access the fax menu and send faxes Photo button Access the photo menu and print photos SF Eco Mode Cancel Use the Ae Address Book Access fax numbers from a saved list of numbers Redial Pause In Fax mode e Insert a three second pause in a fax number to wait for an outside line or get through an automated answering system Enter a pause only when you have already begun entering the number e Display the last number dialed Press the left or right arrow button to view the last five numbers dialed Dial the telephone number manually using the keypad before sending the fax Color Black Switch to color mode or black and white mode 2 Sided Eco Mode A
37. s to print Print two sided copies Select the paper type Add a watermark Enhance images Save settings Note Printing Preferences is installed automatically with the printer software Note Your printer may not come with some of these programs or some of the functions of these programs depending on the features of the printer that you purchased Using the Macintosh printer software Software installed during printer installation Applications are installed along with the printer software during installation 1 From the Applications folder in the Finder or from the Finder desktop double click the printer folder 2 Double click the application that you want to use Use the Print dialog Adjust the print settings and schedule print jobs Note With a document or photo open choose File gt Print to access the Print dialog Printer Services dialog not available in Mac OS X version 10 5 or later e Access the printer utility Troubleshoot Order ink or supplies Contact Lexmark Check the printer software version installed on the computer Scan Center in Mac OS X version 10 6 Scan photos and documents or Customize settings for scan jobs Lexmark All In One Center in Mac OS X version 10 5 or earlier referred to as All In One Center Printer Settings in Mac OS X version 10 6 Customize settings for fax jobs or Create and edit the Contacts list Lexmark AIO Setup Utility in Mac OS X version 10 5 o
38. se the fax feature during a lightning storm Do not set up this product or make any electrical or cabling connections such as the fax feature power cord or telephone during a lightning storm Contents Important Safety INFOrMATION cccccccscscccscscscecccscsccscccccsceccescscel About your printer sssessessssssssssossssosososssssssosososssesssossssssssssssssess Finding information about the Printes cccccceccecsssececcecssececceseeseceeceeceuseseeesseaeseseseseuees 4 Minimizing your printer s environmental IMpPact ccccsssesseeeeccecaseesecececeeceueeseeeeesasaeeess 4 PETA OC Sl aerar titre secrets EE oe eee O E cata eetuioest teed E A E ties 5 PCIE Fe el US secre stisarset cease E 5 Understanding the parts of the Printelr ccccccccccssssssseccececeesseeccecesauseseceeseseaseseceesesauees 5 Using the printer control panel vsvsiscasascisesc Gvendcosscenacdeoceiasadaesounsarduavewdder vavedsunseiareseeyianediowene 7 Using memory Cards and flash Arive cscccccccecsscessesccececasseseceececesaueeseeceesaueuseeseeceesauauaes 9 Ordering and replacing ink Cartridges ccscsccsccscsccscecsscsccscesee LO OGG FIN INKELE Sonerien n E E ETO E 10 Replacing ink CartridQes c ccsssccccccsssnseeecececsuenssseeececceseeuessceeseseauausesescceseuauseseeeeesauaness 10 Maintaining ink CAPLIO BOS cain ccwsedienssinesaensscnsnteds neciccmeswanaadesccincedeenadisaeleste as vanwoav
39. sive User s Guide available on the installation software CD Printing a network setup page A network setup page lists the configuration settings of the printer including the IP address and MAC address of the printer 1 Load plain paper 2 From the printer control panel press 3 Press the arrow buttons to scroll to Network Setup and then press OK 4 press to select Print Setup Page The network setup page prints Notices Edition notice November 2010 The following paragraph does not apply to any country where such provisions are inconsistent with local law LEXMARK INTERNATIONAL INC PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This publication could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in later editions Improvements or changes in the products or the programs described may be made at any time References in this publication to products programs or services do not imply that the manufacturer intends to make these available in all countries in which it operates Any reference to a product program or service is not intende
40. t photos to print using the proof sheet for computer free printing Eco Mode Save energy and paper by activating Eco Mode It automatically dims the printer display light puts the printer into Power Saver mode after 10 minutes of inactivity and prints on both sides of the paper for copy and fax jobs and for printing in Windows Understanding the parts of the printer 14 13 Use the Ke PictBridge and USB port Connect a PictBridge enabled digital camera USB Bluetooth adapter or a flash drive to the printer Paper exit tray Hold paper as it exits Printer control panel Operate the printer Automatic Document Feeder ADF paper guide Keep paper straight when feeding it into the ADF Note Adjust the paper guide on the ADF tray to the width of the original document ADF output tray Hold documents as they exit from the ADF Card reader light Check card reader status The light blinks to indicate that a memory card is being accessed Use the ADF tray Load original documents in the ADF Recommended for scanning copying or faxing multiple page documents Note Do not load postcards photos small items or thin media such as magazine clippings into the ADF Place these items on the scanner glass e copy or fax multiple page letter legal and o documents Paper feed Paper feedguard Prevent items from falling into the paper slot Paper guides Keep paper straight when feeding Use the To Scanner lid Ac
41. ter gt select your operating system 3 Download the driver and install the printer software Note Updated printer software may be available at http support lexmark com Using the Windows printer software Software installed during printer installation When you set up the printer using the installation software CD all the necessary software was installed You may have chosen to install some additional programs The following table provides an overview of various software programs and what they can help you do If you did not install these additional programs during initial installation then reinsert the installation software CD run the installation software and then select Install Additional Software from the Software Already Installed screen Printer software Use the a Ke Lexmark Printer Home Launch applications or programs referred to as Printer Home Access the Fax Solutions software Scan or e mail a photo or document Edit scanned documents Scan documents to PDF Adjust settings for the printer Order supplies Maintain ink cartridges Print a test page Register the printer Contact technical support Lexmark Fast Pics Manage edit transfer and print photos and documents referred to as Fast Pics Use the Lexmark Toolbar Print black or text only Web pages to save ink referred to as Toolbar Schedule automatic printing of Web pages Access Picnik and edit photos onl
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