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User Manuals - VTech Communications

1. GE GE B CHARGE light e On when the handset is charging Incoming call light e Flashes when there is an incoming call or the base is paging the handset REDIAL PAUSE e Press repeatedly to view the last 10 numbers dialed e Press and hold to insert a dialing pause while dialing or entering numbers MENU SELECT e Show the menu e Select an item or save an entry or setting while in a menu CID V e Review the caller ID log when idle e Scroll down while in menus or lists e Move the cursor to the left while entering names or numbers AUDIO ASSIST e Enhance the clarity and loudness of the caller s voice during a call 13 Getting started Handset layout FLASH e Make or answer a call e Answer an incoming call when you receive a call waiting alert during a call VOL and VOL e Adjust the listening volume during a call or message playback e Adjust the handset ringer volume while idle RVA e Review the phonebook when idle e Scroll up while in menus or lists e Move the cursor to the right while entering names or numbers 5 1 e Press repeatedly to add or remove 1 in front of the telephone number a before dialing or saving it in the Ny phonebook while reviewing a caller ID log entry e Press and hold to set or dial your voicemail number
2. 49 Temporarily turn off the message alert tone 49 Message playback 50 Delete all old messages 52 Record play and delete Remote access 54 Appendix 56 Handset battery 56 Troubleshooting 58 Important safety instructions ee 72 Precautions for users of implanted cardiac pacemakers s an 75 Operating range 76 ECO mode 76 Maintenance 77 About cordless telephones 78 The RBRC seal 79 FCC ACTA and IC regulations 80 For C UL compliance only 85 Limited warranty 92 Technical specifications 96 INDEX sssuissssssss 97 Getting started Telephone base installation Electrical outlet not controlled by a wall switch Telephone wall jack Telephone base power adapter Plug the DSL filter 4 into the telephone Power cord jack Telephone line cord Telephone line jack CAUTION If you subscribe to telephone service from a cable company or a VoIP service provider contact your cable VoIP service provider for more information Getting started Handset battery installation 1 Plug the battery 2 Place the battery with connector securely the label THIS SIDE into the socket UP facing up and the wires inside the battery compartment 3 Slide th
3. 14 Getting started Handset layout CHARGE 2a fn Be a ABC 2 amp 3 gt A gt x ICANCEL e Hang up during a call e Cancel an operation or back up to the previous menu while in a menu e Press and hold to return to idle mode while in a menu e Silence the handset ringer temporarily while the phone is ringing e Press and hold to erase the missed call indicator when idle Dialing keys e Enter numbers or characters e Answer an incoming call CS QUIET e Press repeatedly to display other dialing options when reviewing a caller ID log entry e Press and hold to set and turn on the quiet mode or turn it off e Silence the handset ringer temporarily while the phone is ringing 15 Getting started Handset layout TONE a A e Switch to tone dialing during a call if you have pulse service e Switch between upper case and lower case while entering characters MUTE DELETE e Mute the microphone during a call e Silence the handset ringer temporarily while the phone is ringing e Delete an individual entry while reviewing the redial list phonebook caller ID or reminder e Delete a character or digit while entering names or numbers e Delete the playing message or announcement e Make or answer a call e Switch between the handset speakerphone and the handset ea
4. 2 Enter the desired duration 1 12 then press SELECT To turn the quiet mode off e While the quiet mode is on press and hold QUIET 25 Telephone operation Make a call 1 Press or 2 When you hear a dial tone dial the number Answer a call e Press sx 0 or any dialing key End a call e Press OFF or place the handset in the telephone base or handset charger Speakerphone e When the handset is on a call press 4 to switch between the handset speakerphone and the handset earpiece Equalizer The equalizer enables you to change the quality of the audio for both handset earpiece and speakerphone to best suit your hearing The default setting is Natural 1 Press MENU during a call 2 Press SELECT to choose Equalizer 3 Scroll to Natural Treble 1 Treble 2 or Bass then press SELECT 26 Telephone operation Audio Assist Use the audio assist feature to enhance the clarity and loudness of the voice on the cordless handset earpiece or the telephone base speakerphone To turn on Audio Assist on the aes e While you are on a call using the handset earpiece press AUDIO ASSIST on the handset e Press AUDIO ASSIST again to oS turn off To turn on Audio Assist on the telephone base e During message playback press Audio Assist on the telephone base e Press Audio Assist again to turn off Volume control e During a call press VOL or VOL on a handset Mute The
5. Press 5 1 repeatedly if you need to add or remove 1 in front of the telephone number before dialing or saving it in the phonebook When the number is displayed in the correct format for dialing press or 4 on a handset to dial Save a caller ID log entry to the phonebook 1 Search for the desired caller ID log entry see Review the caller ID log above 2 Press SELECT to choose an entry 3 Edit the number then press SELECT 4 Edit the name then press SELECT 37 Reminder About the reminder The reminder feature helps remind you of important events You can set the reminder to remind you only once or in daily weekly or monthly bases Once you set the reminder the system will alarm you at the alarm time and every 15 minutes after the alarm time for three more times Add a reminder Each reminder can be up to four minutes in length The total storage capacity for the announcement messages memos and reminders is approximately 14 minutes 1 Press MENU when idle Scroll to Reminder then press SELECT Scroll to Set reminder then press SELECT Enter the month date and year then press SELECT Enter the hour and minute then scroll to select AM or PM then press SELECT 6 The system announces Record after the tone Press 5 when you are done After the tone speak towards the microphone 7 Press 5 when done 8 Scroll to the desired frequency then press SELECT oa BR ND 38
6. Reminder Review reminders When playback begins the total number of reminders is announced Before each reminder you hear the day and time of the reminder After the last reminder the screen displays End of reminder and you hear End of reminder 1 Press MENU when idle 2 Scroll to Reminder then press SELECT 3 Press SELECT to select Review The reminders play automatically Add and review reminders remotely You can also add or review reminders remotely from any touch tone telephone See Remote access on page 54 for more information 39 Answering system settings Answering system Use the answering system menu of a cordless handset to turn on or off the answering system or message alert tone set up the announcement message activate the call screening or change the number of rings remote access code and message recording time You can also turn on or off the answering system on the telephone base 40 Answering system settings Announcement The telephone is preset with a greeting that answers calls with Hello Please leave a message after the tone You can use this preset announcement or replace it with your own Record your own announcement You can record an announcement up to 90 seconds but any announcement shorter than two seconds will not be recorded To record an announcement with a handset 1 Press MENU when idle 2 Scroll to Answering sys then press SELECT 3 Press SE
7. 2 Align the upper slots at the back of the telephone base against the upper tabs above the tabs B of the wall mount bracket Make sure the lower slots of the telephone base are also aligned above the lower tabs of the wall mount bracket 3 Slide the telephone base down until it clicks securely in place Getting started Tabletop to wall mount installation 4 Route the telephone line cord through the hole on the wall mount bracket and plug it into the telephone wall jack Route the power cord out of the telephone base and plug it into an electrical outlet not controlled by a wall switch 5 Align the holes on the wall mount bracket with the standard wall plate and slide it down until it locks securely in place Bundle the telephone line cord and power adapter cord neatly with twist ties Getting started Are you a new cable or VoIP subscriber If your answer is yes the existing telephone jacks in your home may no longer work Your cable VoIP service provider uses a different connection separate from your old traditional telephone service to connect the modem router terminal adapter installed in your home To allow all existing telephone jacks to work contact your telephone service provider for solutions such as rewiring services fees may apply If your answer is no your existing telephone jacks will continue to work as normal Conventional telephone line jack La or Interne
8. digital subscriber line through your telephone line you must install a DSL filter between the telephone line cord and the telephone wall jack The filter prevents noise and caller ID problems as a result of DSL interference Contact your DSL service provider for more information about DSL filters e You may be able to improve the performance of your cordless phone by installing your new telephone base as far as possible from any other existing cordless telephone system that may already be installed e Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone Try installing your phone as far away as possible from these types of electronic devices 62 Appendix Troubleshooting Do not install this phone near a microwave oven or on the same electrical outlet You may experience decreased performance while the microwave oven is operating If you plug your phone in with a modem or a surge protector plug the phone or modem surge protector into a different location If this does not solve the problem relocate your phone or modem farther apart from one another or use a different surge protector Relocate your phone to a higher location The phone may have better reception in a high area If other phones in your home are having the same problem contact your telephone service provider charges may apply l experience poor sound quality when using the handset speakerphone
9. 2 Scroll to Settings then press SELECT 3 Scroll to CID time sync then press SELECT 4 Scroll to On or Off then press SELECT 23 Telephone settings Home area code If you dial your local calls using only seven digits area code not required you can program your home area code so that when you receive a call within your local area the telephone number is automatically stored without the area code in the caller ID log 1 Press MENU when idle 2 Scroll to Settings then press SELECT 3 Scroll to Home area code then press SELECT 4 Enter a three digit home area code then press SELECT Dial mode The dial mode is preset to touch tone dialing If you have pulse rotary service you must change the dial mode to pulse dialing before using the telephone to make a call 1 Press MENU when idle 2 Scroll to Settings then press SELECT 3 Scroll to Dial mode then press SELECT 4 Scroll to select Touch tone or Pulse then press SELECT 24 Telephone settings Quiet mode You can turn on the quiet mode for a period of time 1 12 hours During this period all tones except paging tone and call screening are muted When you turn on the quiet mode the answering system turns on automatically When the quiet mode duration expires the answering system remains on To set and turn the quiet mode on 1 Press and hold QUIET on the cordless handset when idle The handset shows Quiet _ _ hours 1 12 hours
10. For increased sound quality while using the handset speakerphone place the handset on a flat surface with the dialing keys facing up hear other calls while using my phone Disconnect the telephone base from the telephone jack and plug in a different telephone If you still hear other calls call your telephone service provider 63 Appendix Troubleshooting The telephone does not ring when there is an incoming call Make sure that the ringer is not off Make sure you plug in the telephone line cord securely into the telephone base and the telephone jack Make sure you plug in the power cord securely The cordless handset may be too far from the telephone base Charge the battery in the cordless handset for at least 11 hours For optimum daily performance return the cordless handset in the telephone base or handset charger when not in use You may have too many extension phones on your telephone line to allow all of them to ring simultaneously Try unplugging some of the other phones The layout of your home might be limiting the operating range Try moving the telephone base to another location preferably to a higher location If other phones in your home are having the same problem contact your telephone service provider charges may apply Test a working phone at the phone jack If another phone has the same problem contact your telephone service provider charges may apply Other electronic products su
11. This Class B digital apparatus complies with Canadian requirement CAN ICES 3 B NMB 3 B 81 Appendix FCC ACTA and IC regulations FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments ACTA The label on the back or bottom of this equipment contains among other things a product identifier in the format US AAAEQ TXXXxX This identifier must be provided to your telephone service provider upon request The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines See the installation instructions in the user s manual The Ringer Equivalence Number REN is used to determine how many devices you may connect to your telephone line and still have them ring when you are called The REN for this product is encoded as the 6th and 7th characters following the US in the product identifier e g if is 03 the REN is 0 3 In most but not all areas the sum of all RENs should be five 5 0 or less For more information contact your telephone s
12. following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This device complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Privacy of communications may not be ensured when using this telephone 80 Appendix FCC ACTA and IC regulations FCC Part 15 To ensure safety of users the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product This product has been tested and found to comply with the FCC criteria The handset may be safely held against the ear of the user Caution To maintain the compliance with the FCC s RF exposure guideline the telephone base shall be installed and used such that parts of the user s body other than the hands are maintained at a distance of approximately 20 cm 8 inches or more
13. mute function allows you to hear the other party but the other party cannot hear you e During a call press MUTE e Press MUTE again to resume the conversation Audio Assist is a registered trademark of Advanced American Telephones 27 Telephone operation Call waiting If you subscribe to call waiting service from your telephone service provider you hear an alert tone when there is an incoming call while you are already on another call e Press FLASH to put your current call on hold and take the new call e Press FLASH to switch back and forth between calls Temporary ringer silencing When the telephone is ringing you can temporarily silence the ringer of the telephone base or handset without disconnecting the call The next call rings normally at the preset volume To silence the ringer temporary on a handset e Press MUTE CANCEL or QUIET To silence the ringer temporary at the telephone base e Press w VOL 28 Telephone operation Redial The last 10 telephone numbers dialed up to 30 digits are stored in the system memory 1 Press REDIAL when idle 2 Press v 4 or REDIAL repeatedly to browse 3 When the desired entry displays press or to dial Temporary tone dialing If you have pulse rotary service only you can switch from pulse to touch tone dialing temporarily during a call This is useful if you need to send touch tone signals to access your telephone banking or long distance
14. phone operations You may use the handset which is put in the telephone base for making or answering calls via the handset speakerphone but do not pick up the handset while using it When the cordless handset you put in the base does not have enough charge to back up the telephone base power the handset displays Not enough batt to base power Getting started Handset battery charging Once you have installed the battery the handset indicates the battery status If necessary place the handset in the telephone base or handset charger to charge The battery is fully charged after 11 hours of continuous charging Battery indicators Battery status Action The screen is blank The battery has Charge without or displays Place no or very little interruption in charger and charge The about flashes handset cannot 30 minutes be used The screen displays The battery has Charge without Low battery and enough charge interruption flashes to be used for a about short time 30 minutes The screen The battery is To keep the displays charged battery charged HANDSET X place it in the telephone base or handset charger when not in use Getting started Tabletop to wall mount installation 1 Remove the telephone line cord from the telephone wall jack and the telephone base power adapter from the electrical outlet if necessary Remove both cords from the slots if necessary
15. telephone service provider up to 30 digits when prompted 3 Press SELECT 21 Telephone settings Clear voicemail indicators Use this feature when the telephone indicates that there is new voicemail but there are none This feature only turns off the indicators New voicemail and amp It does not delete your voicemail messages As long as you have new voicemail messages your telephone service provider continues to send the signal to turn on the indicators 1 Press MENU when idle 2 Scroll to Settings then press SELECT 3 Scroll to Clr voicemail then press SELECT 4 Press SELECT Rename handset You can create a name for each system handset 1 Press MENU when idle 2 Scroll to Settings then press SELECT 3 Scroll to Rename handset then press SELECT 4 Enter the desired name then press SELECT 22 Telephone settings Key tone The handset is set to beep with each key press You can set the key tone volume or turn the key tone off for each handset 1 Press MENU when idle 2 Scroll to Settings then press SELECT 3 Scroll to Key tone then press SELECT 4 Scroll to sample each volume level then press SELECT Use caller ID to automatically set date and time If you subscribe to caller ID service the day month and time are set automatically with each incoming call Follow the steps below to turn the CID time sync feature on or off The default setting is On 1 Press MENU when idle
16. 2 for SN6127 2 2 for SN6127 2 Quick start guide Abridged user s manual E el Telephone Wall mount Quick Abridged line cord bracket start guide users manual Table of contents Getting started 1 Telephone base installation 1 Handset battery installation 2 Handset charger installation 3 Battery backup 4 Handset battery charging 5 Tabletop to wall mount installation 6 Are you a new cable or VoIP subscriber 8 Did you subscribe to voicemail service from your telephone service provider 9 Expand your telephone SYSTA cernes 10 Telephone base layoult 11 Handset layout 13 Telephone settings 17 Using the menu 17 Ringer volume assen 18 Ringer tone 18 Set date and time 19 Caller ID announce 20 LCD language 20 Talking digit 21 Voicemail number 21 Clear voicemail indicators 22 Rename handset 22 Key tone 23 Use caller ID to utomatically set date and time 23 Home area code 24 Dial mode ccce 24 Quiet mode 25 Telephone operation 26 Make a Call 26 Answer a call 26 End a call 26 Speakerphone 0 26 Equalizer 26 Audio Assist 27 Volume control 27 MUNG inier 27 Call waiting 28 Temporary rin
17. Electrical storms Electrical storms can sometimes cause power surges harmful to electronic equipment For your own safety take caution when using electrical appliances during storms Cleaning your telephone Your telephone has a durable plastic casing that should retain its luster for many years Clean it only with a soft cloth slightly dampened with water or mild soap Do not use excess water or cleaning solvents of any kind Remember that electrical appliances can cause serious injury if used when you are wet or standing in water If the telephone base should fall into water DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORD FROM THE WALL Then remove the telephone by the unplugged cords 17 Appendix About cordless telephones Privacy The same features that make a cordless telephone convenient create some limitations Telephone calls are transmitted between the telephone base and the cordless handset by radio waves so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset For this reason you should not think of cordless telephone conversations as being as private as those on corded telephones Electrical power The telephone base of this cordless telephone must be connected to a working electrical outlet The electrical outlet should not be controlled by a wall switch Calls cannot be made from the cordless h
18. LECT again to select Announcement 4 Press SELECT again to select Record annc The system announces Record after the tone Press 5 when you are done After the tone speak towards the microphone 5 Press 5 when done 41 Answering system settings Answer on off The answering system must be turned on to answer and record messages When the answering system is turned on the ANS ON OFF light on the telephone base turns on and ANS ON displays on the cordless handset To turn the answering system on or off with a handset 1 Press MENU when idle 2 Scroll to Answering sys then press SELECT 3 Scroll to Answer ON OFF then press SELECT 4 Scroll to On or Off then press SELECT To turn the answering system on or off at the telephone base e Press ANS ON OFF 42 Answering system settings Call screening Use this feature to choose whether incoming messages can be heard over the cordless handset and the telephone base while they are being recorded 1 Press MENU when idle 2 Scroll to Answering sys then press SELECT 3 Scroll to Ans sys setup then press SELECT 4 Press SELECT again to select Call screening 5 Scroll to On or Off then press SELECT Number of rings You can choose two three four five or six rings or toll saver With toll saver selected the answering system answers after two rings if you have new messages or after four rings when there are no new messages This enables you
19. Product that has been subjected to misuse accident shipping or other physical damage improper installation abnormal operation or handling neglect inundation fire water or other liquid intrusion or Product that has been damaged due to repair alteration or modification by anyone other than an authorized service representative of VTech or Product to the extent that the problem experienced is caused by signal conditions network reliability or cable or antenna systems or Product to the extent that the problem is caused by use with non VTech accessories or Product whose warranty quality stickers product serial number plates or electronic serial numbers have been removed altered or rendered illegible or Product purchased used serviced or shipped for repair from outside the United States of America or Canada or used for commercial or institutional purposes including but not limited to Products used for rental purposes or Product returned without a valid proof of purchase see item 2 on the next page or Charges for installation or set up adjustment of customer controls and installation or repair of systems outside the unit 93 Appendix Limited warranty How do you get warranty service To obtain warranty service in the United States of America visit our website at www vtechphones com or call 1 800 595 9511 In Canada go to www vtechcanada com or dial 1 800 267 7377 NO
20. TE Before calling for service please review the users manual a check of the Product s controls and features may save you a service call Except as provided by applicable law you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product s to the service location VTech will return repaired or replaced Product under this limited warranty Transportation delivery or handling charges are prepaid VTech assumes no risk for damage or loss of the Product in transit If the Product failure is not covered by this limited warranty or proof of purchase does not meet the terms of this limited warranty VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty What must you return with the Product to get warranty service 1 Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty and 2 Include a valid proof of purchase sales receipt identifying the Product purchased Product model and the date of purchase or receipt and 3 Provide your name complete and correct mailing address and telephone number 94 Appendix Limited warranty O
21. a and Canada What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period Materially Defective Product During the limited warranty period VTech s authorized service representative will repair or replace at VTech s option without charge a Materially Defective Product If we repair the Product we may use new or refurbished replacement parts If we choose to replace the Product we may replace it with a new or refurbished Product of the same or similar design We will retain defective parts modules or equipment Repair or replacement of the Product at VTech s option is your exclusive remedy VTech will return the repaired or replacement Products to you in working condition You should expect the repair or replacement to take approximately 30 days How long is the limited warranty period The limited warranty period for the Product extends for ONE 1 YEAR from the date of purchase If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty this limited warranty also applies to repaired or replacement Product for a period of either a 90 days from the date the repaired or replacement Product is shipped to you or b the time remaining on the original one year warranty whichever is longer 92 Appendix Limited warranty What is not covered by this limited warranty This limited warranty does not cover 1
22. andset if the telephone base is unplugged switched off or if the electrical power is interrupted Potential TV interference Some cordless telephones operate at frequencies that may cause interference to televisions and VCRs To minimize or prevent such interference do not place the telephone base of the cordless telephone near or on top of a TV or VCR If interference is experienced moving the cordless telephone farther away from the TV or VCR often reduces or eliminates the interference Rechargeable batteries Exercise care in handling batteries in order not to create a short circuit with conducting material such as rings bracelets and keys The battery or conductor may overheat and cause harm Observe proper polarity between the battery and the battery charger Nickel metal hydride rechargeable batteries Dispose of these batteries in a safe manner Do not burn or puncture the battery Like other batteries of this type if burned or punctured they could release caustic material which could cause injury 78 Appendix The RBRC seal The RBRC seal on the nickel metal hydride battery indicates that VTech Communications Inc is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives when taken out of service within the United States and Canada The RBRC program provides a convenient alternative to placing used nickel metal hydride batteries into the trash
23. apply 65 Appendix Troubleshooting The charge light is off Make sure you plug the power and line cords in correctly and securely Reset the telephone base Unplug the electrical power Wait for 15 seconds then plug the power cord back in Allow up to one minute for the cordless handset and telephone base to reset Clean the charging contacts on the cordless handset charger and telephone base each month with a pencil eraser or cloth Make sure that the handset battery is installed properly My caller ID isn t working properly Caller ID is a subscription service You must subscribe to this service from your telephone service provider for this feature to work on your phone The caller must be calling from an area that supports caller ID Both your and your caller s telephone service providers must use caller ID compatible equipment If you subscribe to high speed Internet service DSL digital subscriber line through your telephone line you must install a DSL filter between the telephone line cord and the telephone wall jack The filter prevents noise and caller ID problems resulting from DSL interference Contact your DSL service provider for more information about DSL filters 66 Appendix Troubleshooting My telephone does not receive caller ID when on a call Make sure you subscribe to caller ID with call waiting features from your telephone service provider Caller ID feature works only if both
24. arging 5 Handset battery installation 2 Handset charger installation 3 Handset layout 13 16 Handset locator 32 Home area code 24 l Installation 1 2 6 7 Intercom 33 J Join a call 33 K Key tone 23 L LCD language 20 Limited warranty 92 95 97 Index M Maintenance 77 Make a call 26 Memo 53 Menu 17 Message alert tone 44 49 Message capacity 48 Message playback 50 51 Message recording time 45 Missed call indicator 36 Mute 27 N Number of rings 43 O Operating range 76 Operation 26 32 46 55 P Phonebook 34 35 Play messages 50 51 Power outage 4 Q Quiet mode 25 R Record an announcement 41 Redial 29 Reminder 38 39 Remote access 44 54 55 Rename handset 22 Review caller ID log 37 Review phonebook 34 Review reminders 39 Ringer silencing 28 Ringer tone 18 Ringer volume 18 S Safety instructions 72 74 Save a caller ID log entry 37 Set date and time 19 Settings 17 25 40 45 Share a call 33 Speakerphone 26 T Talking digit 21 Technical specifications 96 Telephone base installation 1 Telephone base layout 11 12 Tone dialing 24 29 Transfer a call 31 Troubleshooting 58 71 V Voicemail 21 22 46 47 Volume 18 27 48 49 50 51 WwW Wall mount 6 7 Warranty 92 95 98 Designed to fit your home And your life VTech Communications Inc A member of THE VTECH GROUP OF COMPANIES VTech is a registered trademark of VTech Holdings Limited Specifications are subject to c
25. ay not apply to you Please retain your original sales receipt as proof of purchase 95 Appendix Technical specifications Frequency Crystal controlled PLL synthesizer control Transmit Telephone base 1921 536 1928 448 MHz frequency Handset 1921 536 1928 448 MHz Channels 5 Nominal Maximum power allowed by FCC and IC effective range Actual operating range may vary according to environmental conditions at the time of use Power Telephone base 6V DC 400mA requirements Handset charger 6V AC 300mA Handset 2 4V Ni MH battery Memory Directory 50 memory locations up to 30 digits and 15 characters Caller ID log 50 memory locations up to 24 digits and 15 characters 96 Index A Add a phonebook entry 34 Add a reminder 38 Alphabetical search 35 Announcement 41 Answer a call 26 Answering system and voicemail 46 Answering system operation 46 55 Answering system settings 40 45 Answer on off 42 Audio Assist 27 B Battery 5 56 57 Battery backup 4 C Call intercept 49 Call screening 43 48 49 Call waiting 28 Caller ID 36 37 Caller ID announce 20 Chain dialing 30 Charging 5 Check voicemail 29 Clear voicemail indicators 22 Clock 19 D Date and time 19 Delete a phonebook entry 35 Delete messages 50 51 52 Dial mode 24 Dialing options 37 E ECO mode 76 Edit a phonebook entry 35 End a call 26 Equalizer 26 F Find handset 32 H Handset battery 56 57 Handset battery ch
26. ch as HAM radios and other DECT phones can cause interference with your cordless phone Try installing your phone as far away as possible from these types of electronic devices 64 Appendix Troubleshooting Remove and install the cordless handset battery again Place the cordless handset in the telephone base or handset charger Wait for the cordless handset to reestablish its connection with the telephone base Allow up to one minute for this to take place Your line cord may be defective Try installing a new line cord My calls cut in and out while I m using my cordless handset Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone Try installing your phone as far away as possible from these types of electronic devices Do not install this phone near a microwave oven or on the same electrical outlet You may experience decreased performance while the microwave oven is operating If you plug your phone in with a modem or surge protector plug the phone or modem surge protector into a different location If this does not solve the problem relocate your phone or modem farther apart from one another or use a different surge protector Relocate your telephone base to a higher location The phone may have better reception when installed in a high area If other phones in your home are having the same problem contact your telephone service provider charges may
27. ch for the desired entry in the phonebook see Review phonebook entries on page 34 or Alphabetical search above Press SELECT 2 Edit the number then press SELECT 3 Edit the name then press SELECT Delete a phonebook entry e To delete the displayed phonebook entry press DELETE Then press SELECT You cannot retrieve a deleted entry 35 Caller ID The caller ID log stores up to 50 entries which are shared by all system handsets Missed call indicator When there are calls that have not been reviewed in the caller ID log the handsets display XX Missed calls When you have reviewed all the missed calls the missed call indicator goes away Each time you review a caller ID log entry marked NEW on the cordless handset the number of missed calls decreases by one If you do not want to review the missed calls one by one press and hold CANCEL when the handset is not in use to clear the missed call indicator All the entries are then considered old and kept in the caller ID log 36 Caller ID Review the caller ID log Review the caller ID log to find out who called to return the call or to copy the callers name and number into your phonebook 1 Press CID when idle 2 Press v or a to browse View dialing options While reviewing the caller ID log press QUIET repeatedly to display different dialing options for local and long distance numbers before dialing or saving the telephone number in the phonebook
28. de effectu e par l organisme WRS n a pas identifi de risque pour les d tenteurs de simulateurs cardiaques caus s par les gens qui utilisent un t l phone sans fil a proximit de ceux ci propos des t l phones sans fil Alimentation lectrique Les m mes caract ristiques qui constituent des avantages pour les t l phones sans fil affichent galement des restrictions Les appels t l phoniques sont transmis entre le combin sans fil et le socle par le biais d ondes radio il y a donc la possibilit que vos conversations t l phoniques sans fil soient intercept es par des quipements de r ception radio se trouvant dans la port e du combin sans fil Pour cette raison vous ne devez pas percevoir les communications t l phoniques sans fil comme tant aussi confidentielles 90 Appendix For C UL compliance only A propos des t l phones sans fil e Alimentation lectrique Le socle de ce t l phone sans fil doit tre branch une prise lectrique fonctionnelle La prise lectrique ne doit pas tre contr l e par un interrupteur mural Les appels ne pourront pas tre effectu s du combin sans fil si le socle est d branch ou mis hors tension ou si le courant est coup e Possibilit d interf rences aux t l viseurs Certains t l phones sans fil fonctionnent sur des fr quences pouvant causer des interf rences aux t l viseurs et aux magn toscopes Pour r duire ou pr venir de tell
29. ded or equivalent To order a replacement go to www vtechphones com or call 1 800 595 9511 In Canada go to www vtechcanada com or dial 1 800 267 7377 Do not dispose of the batteries in a fire Check with local waste management codes for special disposal instructions Do not open or mutilate the batteries Released electrolyte is corrosive and may cause burns or injury to the eyes or skin The electrolyte may be toxic if swallowed Exercise care in handling batteries in order not to create a short circuit with conductive materials Charge the batteries provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual Observe proper polarity orientation between the battery and metallic contacts To prevent fire or shock hazard do not expose this product to water or any type of moisture 57 Appendix Troubleshooting If you have difficulty with your telephone please try the suggestions below For customer service visit our website at www vtechphones com or call 1 800 595 9511 In Canada go to www vtechcanada com or dial 1 800 267 7377 My telephone doesn t work at all e Make sure the power cord is securely plugged in e Make sure you plug the battery connector securely into the cordless handset e Make sure you plug the telephone line cord securely and firmly into the telephone base and the telephone wall jack e Charge the battery in t
30. e battery compartment cover towards the center of the handset until it clicks into place Getting started Handset charger installation 1 Install the charger 2 Place the handset in as below the telephone base Electrical outlet or handset charger 7 not controlled to charge by a wall switch Stays red when put in charger XS Handset charger power adapter vtech z IMPORTANT Check for a dial tone by pressing x If you hear a dial tone the installation is successful If you do not hear a dial tone e Make sure the installation procedures described above are properly done e It may be a wiring problem If you have changed your telephone service to digital service from a cable company or a VoIP service provider the telephone line may need to be rewired to allow all existing telephone jacks to work Contact your cable VolP service provider for more information 3 Getting started Battery backup When there is a power failure all handsets display Put HS on base to power base Put a charged handset in the telephone base to back up the telephone base power for some basic phone operations for a short period of time During this period you cannot use the answering system When a handset is put in the telephone base it displays Powering base Don t pick up At this time use other handsets for some basic
31. ed Press Audio Assist to increase the playback clarity 51 Answering system operation Delete all old messages You can only delete old reviewed messages You cannot delete new messages until you review them You cannot retrieve deleted messages To delete all old messages with a handset 1 Press MENU when idle 2 Scroll to Answering sys then press SELECT 3 Scroll to Delete all old then press SELECT 4 Press SELECT to confirm To delete all old messages at the telephone base 1 Press X DELETE when idle 2 Quickly press X DELETE again 52 Answering system operation Record play and delete memos Memos are your own recorded messages used as reminders for yourself or others using the same answering system Play and delete them in the same way as incoming messages 1 Press MENU when idle 2 Scroll to Answering sys then press SELECT 3 Scroll to Record memo then press SELECT 4 The system announces Record after the tone Press 5 when you are done After the tone speak towards the microphone 5 Press 5 when done 53 Answering system operation Remote access A two digit security code is required to access the answering system remotely from any touch tone telephone The preset code is 19 ie Dial your telephone number from any touch tone telephone Enter the two digit security code after the announcement and the long beep The system announces Press star for reminde
32. ercom call on either handset one party presses OFF or places the handset back in the telephone base or handset charger 33 Phonebook The phonebook stores up to 50 entries which are shared by all handsets Add a phonebook entry 1 5 6 Press MENU when idle 2 Scroll to Phonebook then press SELECT 3 4 Enter a number Scroll to Add contact then press SELECT OR Copy a number from the redial list by pressing REDIAL then v or a or pressing REDIAL repeatedly to find the desired number Press SELECT to copy the number Press SELECT Enter a name then press SELECT Review phonebook entries Phonebook entries appear alphabetically 1 2 Press m when idle to show the first entry in the phonebook Press v or 4 to browse through the entries 34 Phonebook Alphabetical search 1 Press amp when idle to show the first entry in the phonebook 2 Use the dialing keys to enter the first letter associated with the name For example if you have the entries named Jennifer Jessie Kevin and Linda in your phonebook press 5 JKL once to see Jennifer when Jennifer displays press to see Jessie twice to see Kevin or three times to see Linda If necessary press v or 4 to browse Dial a phonebook entry 1 Search for the desired entry in the phonebook see Review phonebook entries on page 34 or Alphabetical search above 2 Press or i to dial Edit a phonebook entry 1 Sear
33. ering system turn off your answering system To use your answering system rather than your voicemail service contact your telephone service provider to deactivate your voicemail service Using the answering system and voicemail together You can also use your telephone answering system and voicemail together by setting your built in answering system to answer before voicemail answers as described below To learn how to program your voicemail settings contact your telephone service provider Then if you are ona call or if the answering system is busy recording a message and you receive another call the second caller can leave a voicemail message Set your answering system to answer calls at least two rings earlier than your voicemail is set to answer For example if your voicemail answers after six rings set your answering system to answer after four rings Some voicemail providers may program the delay before answering calls in seconds instead of rings In this case allow six seconds per ring when determining the appropriate setting 47 Answering system operation Message capacity The answering system can record and store up to 99 messages Each message can be up to three minutes in length The total storage capacity for the announcement messages memos and reminders is approximately 14 minutes The actual recording time depends on individual message characteristics Messages remain available for replay until you delete t
34. ervice provider This equipment may not be used with Party Lines If you have specially wired alarm dialing equipment connected to your telephone line ensure the connection of this equipment does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone service provider or a qualified installer 82 Appendix FCC ACTA and IC regulations FCC Part 68 and ACTA If this equipment is malfunctioning it must be unplugged from the modular jack until the problem has been corrected Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents For repair procedures follow the instructions outlined under the Limited warranty If this equipment is causing harm to the telephone network the telephone service provider may temporarily discontinue your telephone service The telephone service provider is required to notify you before interrupting service If advance notice is not practical you will be notified as soon as possible You will be given the opportunity to correct the problem and the telephone service provider is required to inform you of your right to file a complaint with the FCC Your telephone service provider may make changes in its facilities equipment operation or procedures that could affect the proper functioning of this product The telephone service provider is required to notify you if such changes are planned If this product i
35. es interf rences ne placez pas le socle du t l phone sans fil pr s ou sur un t l viseur ou magn toscope S il y a pr sence de parasites il est conseill d loigner le t l phone sans fil du t l viseur ou du magn toscope afin de r duire possiblement les interf rences Piles rechargeables Manipulez les piles avec soin afin de ne pas les court circuiter avec des bagues bracelets ou cl s Les piles ou le conducteur peut surchauffer et causer des blessures Respectez la polarit ad quate entre la pile et le chargeur Les bloc piles rechargeables l hydrure m tallique de nickel Jetez ces blocs piles de mani re cologique et s curitaire Ne les incin rez pas et ne les percez pas Tel que les autres piles de ce type elles pourraient d gager une mati re toxique qui peut causer des blessures corporelles si elles sont br l es ou perc es 91 Appendix Limited warranty What does this limited warranty cover The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase Consumer or you that the Product and all accessories provided in the sales package Product are free from defects in material and workmanship pursuant to the following terms and conditions when installed and used normally and in accordance with the Product operating instructions This limited warranty extends only to the Consumer for Products purchased and used in the United States of Americ
36. essages on a handset i 2 3 Press MENU when idle Press SELECT to select Play messages If you have only new or old messages the messages play automatically OR If you have both new and old messages scroll to Play new msgs or Play old msgs then press SELECT Options during playback Press VOL or VOL to adjust the message playback volume Press 6 to skip to the next message Press 4 to repeat the message Press 4 twice to hear the previous message Press DELETE to delete the playing message Press 14 to switch between the speakerphone and the handset earpiece Press to call back the caller The screen displays Call back Press SELECT to confirm or press OFF to cancel Press SELECT to pause the playback and view the callers information Then you can press or to call back 50 Answering system operation To play messages at the telephone base 1 2 Press gt m PLAY when idle If you have only new or old messages the messages play automatically OR If you have both new and old messages the new messages play automatically Options during playback Press W VOL or A VOL to adjust the message playback volume Press SKIP to skip to the next message Press REPEAT to repeat the playing message Press REPEAT twice to hear the previous message Press X DELETE to delete the playing message Press gt STOP to stop the playback Press SLOW to reduce the playback spe
37. g to an authorized service facility under the following conditions When the power supply cord or plug is damaged or frayed e If liquid has been spilled onto the product e If the product has been exposed to rain or water e f the product does not operate normally by following the operating instructions Adjust only those controls that are covered by the operation instructions Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation 73 Appendix Important safety instructions 14 15 16 17 e If the product has been dropped and the telephone base handset has been damaged e f the product exhibits a distinct change in performance Avoid using a telephone other than cordless during an electrical storm There is a remote risk of electric shock from lightning Do not use the telephone to report a gas leak in the vicinity of the leak Under certain circumstances a spark may be created when the adapter is plugged into the power outlet or when the handset is replaced in its cradle This is acommon event associated with the closing of any electrical circuit The user should not plug the phone into a power outlet and should not put a charged handset into its cradle if the phone is located in an environment containing concentrations of flammable or flame supporting gases unless there is adequate ventilatio
38. ger silencing riesia ennaa 28 Redial 29 Temporary tone dialing 29 Check voicemail 29 Chain dialing 30 Transfer a call 31 Find handset 32 Multiple handset ISG icones 33 Join a call in progress 33 Inter COM 33 Phonebook 34 Add a phonebook entry 34 Review phonebook entries 34 Alphabetical search 35 Dial a phonebook entry 35 Table of contents Edit a phonebook entry 35 Delete a phonebook entry 35 Caller ID 36 Missed call indicator 36 Review the caller ID log 37 View dialing options 37 Save a caller ID log entry to the phonebook 37 Reminder aaassnssnn 38 About the reminder 38 Add a remindet 38 Review reminders 39 Add and review reminders remotely 39 Answering system settings 40 Answering system 40 Announcement 41 Record your own announcement 41 Answer on off 42 Call screening 43 Number of rings 43 Remote access code 44 Message alert tone 44 Message recording time 45 Answering system operation 46 Answering system and voicemail 46 Using the answering system and voicemail together 47 Message capacity 48 Call screening 48 Call intercept
39. hange without notice 2014 VTech Communications Inc All rights reserved 12 14 SN6127 X_ACIB_V4 0 Document order number 91 006700 040 100 ab
40. he cordless handset for at least 11 hours For optimum daily performance return the cordless handset to the handset charger when not in use e Ifthe battery is completely depleted charge the handset for at least 30 minutes before use e Reset the telephone base Unplug the electrical power Wait for approximately 15 seconds then plug it back in Allow up to one minute for the cordless handset and telephone base to reset e You may need to purchase a new handset battery 58 Appendix Troubleshooting The display shows No line cannot hear the dial tone Disconnect the telephone line cord from your telephone and connect it to another telephone If there is no dial tone on that other telephone either then the telephone line cord may be defective Try installing a new telephone line cord If changing telephone line cord does not help the wall jack or the wiring to this wall jack may be defective Contact your telephone service provider You may be using a new cable or VoIP service the existing telephone jacks in your home may no longer work Contact your service provider for solutions I cannot dial out Try all the suggestions above Make sure you have a dial tone before dialing The cordless handset may take a second or two to find the telephone base and produce a dial tone This is normal Wait an extra second before dialing Eliminate any background noise Noise from a television radio or other appliances migh
41. he telephone base and handset are provided for ventilation To protect them from overheating these openings must not be blocked by placing the product on a soft surface such as a bed sofa or rug This product should never be placed near or over a radiator or heat register This product should not be placed in any area where proper ventilation is not provided This product should be operated only from the type of power source indicated on the marking label If you are not sure of the type of power supply in your home or office consult your dealer or local power company 72 Appendix Important safety instructions 9 10 11 12 13 Do not allow anything to rest on the power cord Do not install this product where the cord may be walked on Never push objects of any kind into this product through the slots in the telephone base or handset because they may touch dangerous voltage points or create a short circuit Never spill liquid of any kind on the product To reduce the risk of electric shock do not disassemble this product but take it to an authorized service facility Opening or removing parts of the telephone base or handset other than specified access doors may expose you to dangerous voltages or other risks Incorrect reassembling can cause electric shock when the product is subsequently used Do not overload wall outlets and extension cords Unplug this product from the wall outlet and refer servicin
42. hem Call screening To screen a call at the telephone base If the answering system and call screening are on the announcement and the incoming message broadcast at the telephone base while the call is answered by the answering system Options while a message is being recorded e Press W VOL or A VOL to adjust the listening volume e Press gt STOP to temporarily turn off the feature 48 Answering system operation To screen a call at a handset If the answering system and call screening are on press SELECT The announcement and the incoming message broadcast at the handset while the call is answered by the answering system Options while a message is being recorded e Press VOL or VOL to adjust the listening volume e Press OFF to temporarily turn off the feature e Press SELECT to temporarily turn on the feature if it is set to off e Press to switch between the speakerphone and the handset earpiece Call intercept If you want to talk to the caller whose message is being recorded press t on a cordless handset Temporarily turn off the message alert tone If the message alert tone is turned on the telephone base beeps every 10 seconds when there are new messages Pressing any telephone base key except FIND HANDSET temporarily silences the message alert tone The message alert tone resumes when you receive a new message 49 Answering system operation Message playback To play m
43. ivez toujours ces mesures pr ventives de base lorsque vous utilisez votre t l phone 1 Lisez et comprenez bien toutes les instructions 2 Observez toutes les instructions et mises en garde inscrites sur l appareil 3 D branchez ce t l phone de la prise murale avant de le nettoyer N utilisez pas de nettoyeurs liquides ni en a rosol N utilisez qu un chiffon doux et l g rement humect 4 N utilisez pas ce produit pr s de l eau tel que pr s d un bain d un lavabo d un vier de cuisine d un bac de lavage ou d une piscine ou dans un sous sol humide ou sous la douche 5 Ne d posez pas ce t l phone sur un chariot support ou table chancelants L appareil pourrait tomber et tre s rieusement endommag 6 vitez d installer le syst me t l phonique dans les endroits soumis une temp rature extr me la lumi re directe du soleil ou proximit imm diate d autres appareils lectriques ou lectroniques Prot gez votre t l phone contre les sources d humidit la poussi re les vapeurs et les liquides corrosifs 7 Le bo tier de l appareil est dot de fentes et d ouvertures d a ration situ es l arri re ou en dessous Afin d emp cher la surchauffe ces ouvertures ne doivent pas tre obstru es en pla ant l appareil sur un lit divan tapis ou autre surface similaires Ne placez pas cet appareil proximit d un 85 Appendix For C UL compliance only Mesures de s c
44. l The destination handset rings 2 To answer the call on the destination handset press tx 0 or any dialing key 31 Telephone operation Find handset This feature helps you find misplaced handsets To start the paging tone e Press FIND HANDSET on the right side of the telephone base All idle handsets ring and display Paging A To stop the paging tone e Press OFF or any dialing key ona handset or return the handset to the telephone base or handset charger OR e Press FIND HANDSET on the telephone base Press MUTE to mute the ringer of other handsets until you find the missing handset 32 Multiple handset use Join a call in progress Another handset can join an outside call You can share an outside call with up to four handsets at the same time e Press Or to join the call e Press OFF or place the handset in the telephone base or handset charger to exit the call Intercom Use the intercom feature for conversations between two system handsets To initiate an intercom call 1 Press MENU then scroll to Intercom then press SELECT When you have more than two handsets scroll to the desired device and press SELECT Your handset shows Calling other handset Calling HANDSET X The destination handset rings and shows HANDSET X is calling 2 To answer the intercom call on the destination handset press 6 or any dialing key 3 To end the int
45. l to select AM or PM 5 Press SELECT Telephone settings Caller ID announce The caller ID announce feature lets you know who s calling without having to look at the display 1 Press MENU when idle 2 Scroll to Annc Caller ID then press SELECT 3 Scroll to the desired option then press SELECT Set all On Off Change the setting for all devices Local handset Change the setting for that handset only Base Change the setting for the telephone base only 4 Scroll to On or Off then press SELECT LCD language You can select a language English French or Spanish to be used in all screen displays 1 Press MENU when idle 2 Scroll to Settings then press SELECT 3 Press SELECT to select LCD language 4 Scroll to select English Fran ais or Espanol then press SELECT twice 20 Telephone settings Talking digit You can select the volume or turn off the audible spoken tone when you press the dialing key while predialing 1 Press MENU when idle 2 Scroll to Settings then press SELECT 3 Scroll to Talking Digit then press SELECT 4 Scroll to sample each volume level then press SELECT Voicemail number Save your voicemail number to amp 1 for quick access The voicemail number is shared by all handsets Press and hold amp 1 to retrieve voicemail from your service provider 1 Press and hold amp 1 when idle 2 Enter the voicemail access number provided by your
46. llonges 1 _ 86 Appendix For C UL compliance only Mesures de s curit importantes 13 D branchez cet appareil de la prise de courant et communiquez avec le d partement de service a la client le de VTech dans les cas suivants Lorsque le cordon d alimentation est endommag ou corch Si du liquide a t chapp dans l appareil Si l appareil a t expos une source d humidit telle que la pluie ou l eau Si le produit ne fonctionne pas normalement en respectant les instructions de fonctionnement R glez uniquement les commandes indiqu es dans le les instructions de fonctionnement Les r glages incorrects des autres commandes pourraient provoquer un dommage qui pourrait exiger un travail exhaustif de la part d un technicien autoris afin de r tablir le fonctionnement normal de l appareil Si le produit a t chapp et que le socle et ou le combin a t endommag Si le produit affiche une nette diminution de sa performance 14 vitez d utiliser un t l phone autre qu un sans fil pendant un orage Les clairs peuvent tre l origine d une lectrocution 15 N utilisez pas le t l phone pour rapporter une fuite de gaz proximit de la fuite En certaines circonstances une flamm che pourrait tre provoqu e lorsque l adaptateur est branch une prise de courant ou lorsque le combin 87 Appendix For C UL compliance only Mesures de s curit importante
47. n A spark in such an environment could create a fire or explosion Such environments might include medical use of oxygen without adequate ventilation industrial gases cleaning solvents gasoline vapors etc a leak of natural gas etc Only put the handset of your telephone next to your ear when it is in normal talk mode The power adapters are intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling under the table or cabinet outlet SAVE THESE INSTRUCTIONS 74 Appendix Precautions for users of implanted cardiac pacemakers Cardiac pacemakers applies only to digital cordless telephones Wireless Technology Research LLC WTR an independent research entity led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers Supported by the U S Food and Drug Administration WTR recommends to physicians that Pacemaker patients e Should keep wireless telephones at least six inches from the pacemaker e Should NOT place wireless telephones directly over the pacemaker such as in a breast pocket when it is turned ON e Should use the wireless telephone at the ear opposite the pacemaker WTR s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones 15 Appendix Operating range This cordles
48. or municipal waste which may be illegal in your area VTech s participation in RBRC makes it easy for you to drop off the spent battery at local retailers participating in the RBRC program or at authorized VTech product service centers Please call 1 800 8 BATTERY for information on Ni MH battery recycling and disposal bans restrictions in your area VTech s involvement in this program is part of its commitment to protecting our environment and conserving natural resources RBRC and 1 800 8 BATTERY are registered trademarks of Rechargeable Battery Recycling Corporation 79 Appendix FCC ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission FCC rules These requirements are intended to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the
49. press SELECT Scroll to Ans sys setup then press SELECT Scroll to Recording time then press SELECT Scroll to 3 minutes 2 minutes or 1 minute then press SELECT oa BW PY 45 Answering system operation Answering system and voicemail Your telephone has separate indicators for two different types of voice messages those left on its built in digital answering system and those left with your telephone service provider s voicemail fees may apply Your telephone s built in digital answering system messages and voicemail messages are separate Each alerts you to new messages differently e lf XX New messages and ao display on the cordless handsets there are new messages in the built in answering system To listen to the messages recorded on your digital answering system press gt PLAY STOP on the telephone base e f and New voicemail display on the cordless handset your telephone service provider is indicating that it has new voicemail for you To listen to your voicemail press and hold 5 1 on your handset See Voicemail number on page 21 to set your voicemail number Some telephone service providers bundle or combine multiple services like voicemail and call waiting so you may not be aware that you have voicemail To check what services you have and how to access them contact your telephone service provider 46 Answering system operation To use your voicemail service rather than your answ
50. r or press pound to listen to messages Press or e After pressing 1 you can enter one of the following remote commands a Review reminders 2 o Set reminders 3 Endthe call 4 ae Turn reminder on or off 54 Answering system operation OR e After pressing you can enter one of the following remote commands Function during playback Repeat the current message during playback 5 Stop oo O 5 Hear a list of remote commands Skip to the next message during playback Record a new announcement 8 End the call Turn the answering system on or off 55 Appendix Handset battery It takes up to 11 hours for the battery to be fully charged When it is fully charged you can expect the following performance Operating time While in handset use talking Up to seven hours While in speakerphone mode talking Up to five hours While not in use standby Up to seven days Operating times vary depending on your actual use and the age of the battery Handset is not charging or in use The battery needs charging when e Anew battery is installed in the handset e The handset beeps e A battery is properly installed and the screen is blank e Low battery or Place in charger displays on the handset 56 Appendix Handset battery CAUTION To reduce the risk of fire or injury read and follow these instructions Use only the batteries provi
51. ronic equipment If the telephone does not seem to be responding normally do the following in the order listed Disconnect the power to the telephone base Disconnect the cordless handset battery Wait a few minutes Connect power to the telephone base Install the cordless handset battery again and place the cordless handset in the telephone base or handset charger Wait for the cordless handset to reestablish their connections with the telephone base Allow up to one minute for this to take place 71 Appendix Important safety instructions When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury including the following 1 2 3 Read and understand all instructions Follow all warnings and instructions marked on the product Unplug this product from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning Do not use this product near water such as near a bath tub wash bowl kitchen sink laundry tub or swimming pool or in a wet basement or shower Do not place this product on an unstable table shelf stand or other unstable surfaces Avoid placing the telephone system in places with extreme temperature direct sunlight or other electrical devices Protect your phone from moisture dust corrosive liquids and fumes Slots and openings in the back or bottom of t
52. rpiece during a call CHARGE 16 Telephone settings Using the menu You can use the menu of a cordless handset to change REDIAL the telephone settings a 1 Press MENU when idle AVE 2 Press v or 4 until the screen displays the desired feature menu CIeDEs Press SELECT to enter that menu To return to the previous menu press CANCEL To return to idle mode press and hold CANCEL Telephone settings Ringer volume Telephone base ringer volume e Press w VOL or a VOL when idle Handset ringer volume e Press VOL or VOL when idle Ringer tone 1 Press MENU when idle 2 Scroll to Ringers then press SELECT 3 Scroll to Ringer tone then press SELECT 4 Scroll to sample each ringer tone then press SELECT Telephone settings Set date and time The answering system announces the date and time of each message prior to playing it Before using the answering system or reminder set the date and time as follows If you subscribe to caller ID service the day month and time are set automatically with each incoming call Make sure the settings are correct so that the reminder feature and the answering system work properly 1 Press MENU when idle 2 Scroll to Set date time then press SELECT 3 Enter the month date and year then press SELECT 4 Enter the hour and minute then scrol
53. s est d pos sur le socle Ceci est un v nement commun associ la fermeture d un circuit lectrique L utilisateur ne devrait pas brancher le t l phone une prise de courant et ne devrait pas d poser le combin charg sur le socle si le t l phone se trouve proximit d un endroit comportant des concentrations de gaz inflammables moins que la ventilation soit ad quate Une flamm che dans un tel endroit pourrait provoquer un incendie ou une explosion De tels environnements peuvent comprendre des endroits o l on utilise de l oxyg ne m dical sans ventilation ad quate des gaz industriels dissolvants de nettoyage des vapeurs d essence etc une fuite de gaz naturel etc 16 Ne placez que le combin de votre t l phone pr s de votre oreille lorsqu en mode de conversation 17 Ces adaptateurs ont t con us pour tre orient s en position verticale ou mont s au sol Les broches ne sont pas con ues pour maintenir l adaptateur en place si celui ci est barnch dans une prise au plafond ou sous une table armoire CONSERVEZ CES INSTRUCTIONS Pile e MISE EN GARDE Risque d explosion si la pile est remplac e par une pile de types incorrects Jetez les piles puis es en respectant les instructions e Ne jetez pas la pile au feu V rifiez les instructions sp cifiques de mise aux rebus aupr s des autorit s locales 88 Appendix For C UL compliance only Pile N ouvrez pas et ne mu
54. s before your voicemail answers To determine how many rings activate your voicemail contact your telephone service provider e lf there is a fax machine connected to the same telephone line try disconnecting the fax machine If that solves the problem consult your fax machine documentation for information on compatibility with answering systems 68 Appendix Troubleshooting The telephone does not respond to remote commands Make sure you enter your remote access code correctly Make sure you are calling from a touch tone phone When you dial a number you should hear tones If you hear clicks the phone is not a touch tone telephone and cannot activate the answering system The answering system may not detect the remote access code while your announcement is playing Try waiting until the announcement is over before entering the code There may be interference on the phone line you are using Press the dialing keys firmly The answering system does not record messages Make sure that the answering system is on ANS ON should show on the cordless handset and amp ANS ON OFF light on the telephone base should be on Make sure the memory of the answering system is not full If you subscribe to voicemail service change the number of rings so that your answering system answers before your voicemail answers To determine how many rings activate your voicemail contact your telephone service provider 69 Appendi
55. s equipped with a corded or cordless handset it is hearing aid compatible If this product has memory dialing locations you may choose to store emergency telephone numbers e g police fire medical in these locations If you do store or test emergency numbers please Remain on the line and briefly explain the reason for the call before hanging up Perform such activities in off peak hours such as early morning or late evening 83 Appendix FCC ACTA and IC regulations Industry Canada Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference including interference that may cause undesired operation The term IC before the certification registration number only signifies that the Industry Canada technical specifications were met The Ringer Equivalence Number REN for this terminal equipment is 1 0 The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five This product meets the applicable Industry Canada technical specifications 84 Appendix For C UL compliance only Mesures de s curit importantes Afin de r duire les risques d incendie de blessures corporelles ou d lectrocution su
56. s telephone operates with the maximum power allowed by the Federal Communications Commission FCC Even so this handset and telephone base can communicate over only a certain distance which can vary with the locations of the telephone base and handset the weather and the layout of your home or office When the handset is out of range the handset displays Out of range OR Base no power If there is a call while the handset is out of range it may not ring or if it does ring the call may not connect well when you press tax Move closer to the telephone base then press tax to answer the call If the handset moves out of range during a telephone conversation there may be interference To improve reception move closer to the telephone base ECO mode This power conserving technology reduces power consumption for optimal battery performance The ECO mode activates automatically whenever the handset is synchronized with the telephone base 76 Appendix Maintenance Taking care of your telephone Your telephone contains sophisticated electronic parts so it must be treated with care Avoid rough treatment Place the handset down gently Save the original packing materials to protect your telephone if you ever need to ship it Avoid water Your telephone can be damaged if it gets wet Do not use the handset outdoors in the rain or handle it with wet hands Do not install the telephone base near a sink bathtub or shower
57. ser s manual that comes with your SN6107 handset or SN6166 SN6167 pendant Getting started Telephone base layout amp ANS ON OFF e Turn the built in answering system on or off e On when the answering system is turned on Incoming call light e Flashes when there is an incoming call Audio Assist e Enhance the clarity and loudness of the caller s voice during message playback W FIND HANDSET e Page all handsets when idle 4 VOL and w VOL e Adjust the listening volume during message playback e Adjust the base ringer volume while idle Message window e Show the number of messages and other information of the answering system or telephone base 11 Getting started Telephone base layout REPEAT e Press once to repeat the playing message e Press twice to play the previous message X DELETE e Delete the playing message p gt SKIP e Skip to the next message during message playback gt m PLAY STOP e Start or stop message playback IN USE light e On when the phone is in use or the answering system is answering an incoming call e On when a device is being registered e Flashes when devices are being deregistered e Flashes when another telephone on the same line is in use SLOW e Slow down the message playback 12 ANS ON OFF Getting started Handset layout ET FLASH S
58. services 1 During a call press XX 2 Enter the number you wish to dial The telephone sends touch tone signals It automatically returns to pulse dialing mode after you end the call Check voicemail e Press and hold amp 1 on the cordless handset to dial the stored voicemail number 29 Telephone operation Chain dialing Use this feature on the cordless handsets to initiate a dialing sequence from numbers stored in the phonebook caller ID log or redial list while you are on a Call To access a number from the phonebook while on a call 1 Press MENU 2 Scroll to Phonebook then press SELECT 3 Scroll to the desired entry then press SELECT To access a number from the caller ID log while on a call 1 Press MENU 2 Scroll to Caller ID log then press SELECT 3 Scroll to the desired entry then press SELECT To access a number from the redial list while on a call 1 Press REDIAL to enter the redial list 2 Press V 4 or REDIAL repeatedly to browse to the desired entry 3 Press SELECT 30 Telephone operation Transfer a call While on an outside call you can transfer the call from a cordless handset to another system device During a call press MENU Scroll to Transfer then press SELECT e If you have three or more handsets scroll to the desired device and then press SELECT The outside call is put on hold and the handset shows Transferring call Transferring call to al
59. t Modem Router Terminal adapter 8 Getting started Did you subscribe to voicemail service from your telephone service provider Your telephone has a built in answering system and supports voicemail feature offered by your telephone service provider Subscription is required and fees may apply Refer to Answering system and voicemail on page 46 for more information To use the built in answering system Refer to this Abridged user s manual on how to record your outgoing announcement retrieve messages and other related operations You may also view the online Complete user s manual at www vtechphones com for complete instructions To use the voicemail To retrieve your voicemail messages you typically dial an access number provided by your telephone service provider and then enter a security code Contact your telephone service provider for instructions on how to configure the voicemail settings and listen to messages Getting started Expand your telephone system The handsets in the product package are already registered The telephone base can support up to 12 handsets pendants Each device must be registered to the telephone base before use You can add new handsets SN6107 purchased separately and new pendants SN6166 SN6167 purchased separately to your telephone base Additional handsets are assigned numbers in the sequential order To add and register a new handset or pendant refer to the u
60. t cause the phone to not dial out properly If you cannot eliminate the background noise first try muting the cordless handset before dialing or dial from another room with less background noise 59 Appendix Troubleshooting e If other phones in your home are having the same problem contact your telephone service provider charges may apply e If you have changed your telephone service to digital service from a cable company or a VoIP service provider the telephone line may need to be rewired to allow all existing telephone jacks to work Contact your service provider for more information My cordless handset isn t performing normally e Make sure you plug the power cord securely into the telephone base Plug the power adapter into a different working electrical outlet without a wall switch e Move the cordless handset closer to the telephone base You may have moved out of range e Reset the telephone base Unplug the electrical power Wait for 15 seconds then plug the power cord back in Allow up to one minute for the cordless handset and telephone base to reset e Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone Try installing your phone as far away as possible from these types of electronic devices 60 Appendix Troubleshooting Out of range OR Base no power appears on my cordless handset Ensure you plug the telephone base in properly and
61. the power is on Place the cordless handset closer to the telephone base for synchronization Move the cordless handset closer to the telephone base You may have moved out of range Reset the telephone base Unplug the electrical power Wait for 15 seconds then plug it back in Allow up to one minute for the cordless handset and telephone base to reset Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone Try installing your phone as far away as possible from these types of electronic devices The handset battery does not accept charge while in the telephone base or handset charger e f the cordless handset is in the telephone base or handset charger and the charge light is not on refer to The charge light is off on page 66 Charge the battery in the cordless handset for at least 11 hours For optimum daily performance return the cordless handset to the telephone base or handset charger when not in use 61 Appendix Troubleshooting e If the battery is completely depleted charge the handset for at least 30 minutes before use e You may need to purchase a new battery l have accidentally set my handset LCD language to Spanish or French and I don t know how to change it back to English e Press MENU then enter X364 get noise static or weak signals even when lm near the telephone base e If you subscribe to high speed Internet service DSL
62. ther limitations This warranty is the complete and exclusive agreement between you and VTech It supersedes all other written or oral communications related to this Product VTech provides no other warranties for this Product The warranty exclusively describes all of VTech s responsibilities regarding the Product There are no other express warranties No one is authorized to make modifications to this limited warranty and you should not rely on any such modification State Provincial Law Rights This warranty gives you specific legal rights and you may also have other rights which vary from state to state or province to province Limitations Implied warranties including those of fitness for a particular purpose and merchantability an unwritten warranty that the Product is fit for ordinary use are limited to one year from the date of purchase Some states provinces do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you In no event shall VTech be liable for any indirect special incidental consequential or similar damages including but not limited to lost profits or revenue inability to use the Product or other associated equipment the cost of substitute equipment and claims by third parties resulting from the use of this Product Some states provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion m
63. tilez pas la pile L lectrolyte qui s en chapperait est corrosif et pourrait causer des br lures ou des blessures aux yeux ou a la peau L lectrolyte est toxique si aval Soyez prudents lorsque vous manipulez les piles afin d viter les courts circuits provoqu s par des mat riaux conducteurs Rechargez la pile incluse avec cet appareil selon les instructions et limites sp cifi es dans ce guide d utilisation Stimulateurs cardiaques implant s dans l organisme Les simulateurs cardiaques s applique uniquement aux t l phones num riques sans fil L organisme Wireless Technology Research LLC WTR une firme de recherche ind pendante a men une valuation pluridisciplinaire des interf rences entre les t l phones sans fil portatifs et les stimulateurs cardiaques implant s dans l organisme Appuy e par l Administration des aliments et drogues FDA des tats Unis la firme WTR recommande aux m decins 89 Appendix For C UL compliance only Avis aux d tenteurs de stimulateurs cardiaques Is doivent tenir le t l phone sans fil une distance d au moins six pouces du stimulateur cardiaque Ils ne doivent PAS placer le t l phone sans fil directement sur le stimulateur cardiaque tel que dans une poche de chemise lorsque celui ci est en marche Ils doivent utiliser le t l phone sans fil en appuyant sur l oreille qui se trouve dans la direction oppos e au stimulateur cardiaque L tu
64. to check for new messages and avoid paying long distance charges when calling from out of your local area 1 Press MENU when idle Scroll to Answering sys then press SELECT Scroll to Ans sys setup then press SELECT Scroll to of rings then press SELECT Scroll to select 6 5 4 3 2 or Toll saver then press SELECT oa BW ND 43 Answering system settings Remote access code A two digit security code is required to access the answering system remotely from any touch tone telephone The preset code is 19 You can set the code from 00 to 99 1 Press MENU when idle 2 Scroll to Answering sys then press SELECT 3 Scroll to Ans sys setup then press SELECT 4 Scroll to Remote code then press SELECT 5 Enter a two digit number then press SELECT Message alert tone When the message alert tone is set to On and there is at least one new message the telephone base beeps every 10 seconds The message alert tone is preset to Off There is no audible alert at the handset 1 Press MENU when idle 2 Scroll to Answering sys then press SELECT 3 Scroll to Ans sys setup then press SELECT 4 Scroll to Msg alert tone then press SELECT 5 Scroll to On or Off then press SELECT 44 Answering system settings Message recording time You can set the recording time allowed for incoming messages The message length is three minutes by default 1 Press MENU when idle Scroll to Answering sys then
65. urit importantes l ment de chauffage ni d une plinthe lectrique De plus ne l installez pas dans une unit murale ou un cabinet ferm qui ne poss de pas d a ration ad quate 8 Ne faites fonctionner cet appareil qu avec le type d alimentation indiqu sur les tiquettes de l appareil Si vous ne connaissez pas le voltage de votre maison consultez votre marchand ou votre fournisseur d lectricit 9 Ne d posez rien sur le cordon d alimentation Installez cet appareil dans un endroit s curitaire l o personne ne pourra tr bucher sur la ligne d alimentation ni le cordon t l phonique modulaire 10 N ins rez jamais d objets travers les fentes et ouvertures de cet appareil car ils pourraient toucher des points de tension dangereux ou court circuiter des pi ces ce qui constituerait un risque d incendie ou d lectrocution N chappez pas de liquides dans l appareil Afin de r duire les risques d lectrocution ne d montez pas l appareil mais apportez le plut t un centre de service qualifi s il doit tre r par En enlevant le couvercle vous vous exposez des tensions dangereuses ou autres dangers similaires Un remontage inad quat peut tre l origine d une lectrocution lors d une utilisation ult rieure de l appareil D branchez l appareil avant de proc der au nettoyage Utilisez un chiffon humide et doux 12 Ne surchargez pas les prises de courant et les ra
66. vtech CareLine Abridged user s manual www vtechphones com Models SN6127 SN6127 2 This Abridged user s manual provides you with basic installation and operation instructions A limited set of features are described in abbreviated form Please refer to the online Complete user s manual for a full set of installation and operation instructions at www vtechphones com Before using this VTech product please read Important safety instructions on pages 72 74 of this manual as Telephones identified with this logo have Hearing Aid T Coil reduced noise and interference when used with most T coil equipped hearing aids and cochlear implants The TIA 1083 Compliant Logo is a trademark of the Telecommunications Industry Association Used under license TIA 1083 Register online to get an additional 3 month warranty Visit www vtechphones com Registration Register your product online for enhanced warranty support ax Product news Learn about the latest VTech products Parts checklist Your telephone package contains the following items Save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service Cordless handset Handset charger 1 for SN6127 and charger adapter 2 for SN6127 2 1 for SN6127 2 gt Sees ti Battery compartment Battery Telephone base cover 1 for SN6127 power adapter 1 for SN6127
67. x Troubleshooting e If there is a fax machine connected to the same telephone line try disconnecting the fax machine If that solves the problem consult your fax machine documentation for information on compatibility with answering systems The system announces Time and day not set e You need to reset the system clock The outgoing announcement is not clear e When you record your announcement make sure you speak in a normal tone of voice about nine inches from the handset e Make sure there is no background noise TV music etc while recording New voicemail and amp show on the cordless handset and I don t know why e Your telephone has both a built in answering system and voicemail indication If New voicemail and 5 appear on the cordless handset then your telephone has received a signal from your telephone service provider that you have a voicemail message waiting for you to retrieve from them Contact your telephone service provider for more information on how to access your voicemail 70 Appendix Troubleshooting cannot retrieve voicemail messages Your telephone has both a built in answering system and voicemail indication They are independent features and each alerts you to new messages differently If you subscribe to voicemail service from your telephone service provider contact your telephone service provider for more information on how to access your voicemail Common cure for elect
68. you and the caller are in areas offering caller ID service and if both telephone service providers use compatible equipment The messages on the answering system are incomplete If a caller leaves a very long message part of it may be lost when the answering system disconnects the call after the preset recording time If the caller pauses for too long the answering system stops recording and disconnects the call If memory on the answering system becomes full during a message the answering system stops recording and disconnects the call If the caller s voice is very soft the answering system may stop recording and disconnect the call The messages are very difficult to hear Press A VOL on the telephone base or VOL on the handset to increase the listening volume 67 Appendix Troubleshooting The answering system does not answer after the correct number of rings e Make sure that the answering system is on ANS ON should show on the cordless handset and amp ANS ON OFF light on the telephone base should be on e If toll saver is activated the number of rings changes to two when you have new messages stored e Ifthe memory is full or the system is off the system will answer after 10 rings e In some cases the answering system is affected by the ringing system used by your telephone service provider e If you subscribe to voicemail service change the number of rings so that your answering system answer

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