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170XiIIIPlus Manual - Miles Technologies

1. Pin 1 External Ground 24 28V Ground 28V from Pin 8 I O ground must be connected to an external If pin 7 is used to supply power to pin 2 use ground pin 8 to ground pin 1 Required for the 110Xi1IIIPlus Does not apply to the 110XiIIIP us Pin 2 24 28V External Input 28V Input from Pin 7 24 28 V I O must be connected to an external If operating with 28V signals only pin 7 may power supply This input also supplies voltage be shorted to pin 2 which creates a for output signal pull up resistors non isolated mode of operation This input Required for the 110XillIPIus also supplies voltage for output signal pull up resistors Does not apply to the 110Xi IIIP us Pinouts 1 1 Aa aa a G i 24 28V 2 gue ety I I 1 1 28V 2 28V S22 2222 E II 28V 7 6 328 4 6 Y E 7 28V Y E 28V 500 mA 500 mA I 8 I 8 9 gt 9 gt 10 10 11 11 12 gt 12 gt 13 13 x 14 14 15 15 9 6 07 Xilll Plus R110 Xi R170 Xi User Guide 13383L 004 Rev A 188 Data Ports Applicator Interface Connector 13383L 004 Rev A XillPlus R110Xi R170Xi User Guide 9 6 07 PC Cards This section describes the optional cards that can be used with the printer and gives instructions for installation Contents PCMCIA PC Cards 2 cece ccc cece ls 190 9 6 07 XillPlus R110Xi R170Xi User Guide 13383L 004 Rev A 190 PC C
2. While the printer is paused pressing CANCEL alters the self test Each time PAUSE is pressed 15 labels print at 6 in 152 mm per second While the printer is paused pressing CANCEL again alters the self test a second time Each time PAUSE is pressed 50 labels print at the printer s slowest speed While the printer is paused pressing CANCEL again alters the self test a third time Each time PAUSE is pressed 50 labels print at 6 in 152 mm per second While the printer is paused pressing CANCEL again alters the self test a fourth time Each time PAUSE is pressed 15 labels print at the printer s maximum speed To exit this self test at any time press and hold CANCEL 9 6 07 Xilll Plus R110 Xi R170 Xi User Guide 13383L 004 Rev A 166 Troubleshooting Printer Diagnostics FEED Self Test Different types of media may require different darkness settings This section contains a simple but effective method for determining the ideal darkness for printing bar codes that are within specifications During the FEED self test labels are printed at different darkness settings at two different print speeds The relative darkness and the print speed are printed on each label The bar codes on these labels may be ANSI graded to check print quality The darkness value starts at three settings lower than the printer s current darkness value relative darkness of 3 and increase until the darkness is three
3. Minimum label length Tear Off 0 7 in 18 mm 0 7 in 18 mm 0 7 in 18 mm Peel Off 0 5 in 13 mm 0 5 in 13 mm 0 5 in 13 mm Cutter 1 5 in 38 mm 1 5 in 38 mm 1 5 in 38 mm Rewind 0 25 in 6 mm 0 25 in 6 mm 0 25 in 6 mm RFID labels Ka N A Total media width Minimum 0 79 in 20 mm 0 79 in 20 mm 0 79 in 20 mm dabel backing any xxl ou 452mm 5 UA Asioi RFID labels AO N A Total thickness 0 003 in 0 076 mm 0 003 in 0 076 mm 0 003 in 0 076 mm includes backing if any 0 012 in 0 305 mm 0 012 in 0 305 mm 0 012 in 0 305 mm Cutter maximum full width media thickness 0 009 in 0 23 mm 0 009 in 0 23 mm 0 009 in 0 23 mm Roll media core inside diameter 3 in 76 mm 3 in 76 mm 3 in 76 mm Maximum roll diameter on 3 in 76 mm core 8 0 in 203 mm 8 0 in 203 mm 8 0 in 203 mm Interlabel gap Minimum 0 079 in 2 mm 0 079 in 2 mm 0 079 in 2 mm Preferred 0 118 in 3 mm 0 118 in 3 mm 0 118 in 3 mm Maximum No more than the No more than the No more than the calibrated length of calibrated length of calibrated length of the label the label the label RFID labels OE N A Maximum internal fanfold media 8 0x4 5x4 5 in 8 0x4 5x4 5 in 8 0x4 5x4 5 1n pack size label backing L x WxH 203x114x114 mm 203x114x114 mm 203x114x114
4. 186 Pinouts for 424 28 V I O Operation 0c eee eee eee 187 9 6 07 XillPlus R110Xi R170Xi User Guide 13383L 004 Rev A 174 Data Ports Parallel Data Port Parallel Data Port The parallel data interface supports IEEE 1284 bidirectional parallel communications in nibble mode The parallel interface provides a means of communication that typically is faster than the serial interface methods In this method the bits of data that make up a character are sent all at one time over several wires in the cable one bit per wire When communicating via the parallel port the values selected on the printer must be the same as those used by the host equipment connected to the printer Port selection for status information is determined by the channel sending the request The parallel port can be set for bidirectional or unidirectional communication The default setting is bidirectional Parallel Cabling Requirements See Connect the Printer to the Computer or Network on page 30 for basic cabling information A standard 36 pin parallel connector is available on the back of the printer for connection to the data source An IEEE 1284 compatible bidirectional parallel data cable is required when this communication method is used The required cable must have a standard 36 pin parallel connector on one end that is plugged into the mating connector located at the rear of the printer The other end of the cable connects to the pri
5. 00 0 cee eee eee 59 Lower Media Sensor 1 0 0 0 0 ehh 60 Adjust Printhead Pressure and Toggle Position 0000 c eee eee 61 Toggle Position Adjustment 0 00 tt eee 61 Printhead Pressure Adjustment llli 62 Eget pi e TT 65 Setup Modes sestre desde es eb ede a eto hee PEE SAN RR RREEENXEGdeg REPE 66 Enter Setup Mode iino oua ped eed bbb eb baw dun age dA dn 66 Exit Setup Moda sisse ok ng e a UR Edu t n X xps o XUL ede Rod s dec 67 Change Password Protected Parameters 0 0 00 eee ee eee eee eee nee 68 Default Password Value 0 0 0 ee rr 68 Disable the Password Protection Feature 20 000s 68 Print a Configuration Label 000 00 re 69 Print a Network Configuration Label 000 eee 70 13383L 004 Rev A XillPlus R110Xi R170Xi User Guide 9 6 07 Contents Control Panel Parameters a 71 How to View or Modify Parameters ccc eee eee 71 Additional Parameters 0 0 0 ccc eee eee eens 71 Standard Printer Parameters 0 aa 72 5 Print Modes and Options L A rana eww ne ea ee ee RR E 99 Printer Options rrr 100 RFID Capability llle RII II 100 XML Enabled Printing lille eh 100 PrntModes s ERR REPE Eua E EUREN RR RA BANG ea Eas 101 Select the Print Mode 1 ee eee eee 101 Tear Off Mode aaa 101 Load Media in Peel Off Mode 000000 cece eee eee ee
6. edge Mark location within 0 040 in within 0 040 in within 0 040 in 1 mm of the inside 1 mm of the inside 1 mm of the inside media edge media edge media edge Mark density in Optical Density Unit gt 1 0 gt 1 0 gt 1 0 ODU 13383L 004 Rev A XillPlus R110Xi R170Xi User Guide 9 6 07 90XAllPlus and 96Xilll Plus Printers Media Specifications 90XilllPlus Specifications Media Specifications 209 96XilllPlus Minimum label length Tear Off 0 7 in 18 mm 0 7 in 18 mm Peel Off 0 5 in 13 mm 0 5 in 13 mm Cutter 1 5 in 38 mm 1 5 in 38 mm Rewind 0 25 in 6 mm 0 25 in 6 mm Total media width Minimum 0 79 in 20 mm 0 79 in 20 mm dabel hacking i any Maximum 3 54 in 90 mm 3 54 in 90 mm Total thickness Minimum 0 003 in 0 076 mm 0 003 in 0 076 mm includes backing ifany Maximum 0 012 in 0 305 mm 0 012 in 0 305 mm Cutter maximum full width media thickness 0 014 in 0 35 mm 0 014 in 0 35 mm Roll media core inside diameter 3 in 76 mm 3 in 76 mm Maximum roll diameter 8 0 in 203 mm 8 0 in 203 mm Interlabel gap Minimum 0 079 in 2 mm 0 079 in 2 mm Preferred 0 118 in 3 mm 0 118 in 3 mm Maximum interlabel gap No more than the calibrated No more than the calibrated length of the label length of the label Maximum internal fanfold media pack 8 0x4 5x4 5 in 8 0x4 5x
7. Tighten the adjustment screw to secure the upper media sensor Upper Media Sensor Outside Half of Media To adjust the upper media sensor for the outside half of the media complete these steps all models except the 220XillIPlus 1 2 Remove the ribbon if ribbon is used See Figure 12 Locate the upper media sensor The upper media sensor eye is directly below the adjustment screw head Using a Phillips head screwdriver remove the upper media sensor adjustment screw Lift the upper media sensor assembly from the slot and move it and the wire cover to the outside slot Carefully pull the wires through the cable tie You may need to set aside the sensor wire cover if the adjustment is too far to the outside Replace and slightly tighten the adjustment screw Slide the upper media sensor along the slot to the desired position for non continuous media with a notch or hole in the media the sensor must be directly above the notch or hole Tighten the adjustment screw Make sure that the wires are routed back into the groove of the media sensor bracket 9 6 07 Xilll Plus R110 Xi R170 Xi User Guide 13383L 004 Rev A 60 Operations Adjust Media Sensors Lower Media Sensor To adjust the lower media sensor complete these steps 1 Locate the lower media sensor assembly under the rear roller Figure 13 The sensor is a spring clip holding a circuit board Figure 13 Lower Media Sensor L
8. 3 2 in 81 mm Selectable print speeds inches per second 2 4 3 through 10 2 4 3 through 8 1 5 2 through 4 Maximum Print length 39 in 991 mm 150 in 3810 mm M 39 in 991 mmy 100 in 3810 mm m 39 in 991 mm 39 in 991 mm E Bar code modulus X 4 9 mil to 49 mile 3 9 mil to 39 mile 1 6 mil to 16 mile dimension 4 9 mil to 49 mil 3 33 mil to 33 mil 1 6 mil to 16 mil Thin film printhead with Yes Yes Yes Element Energy Equalizer E3 13383L 004 Rev A Xilll Plus R110 XilR170Xi User Guide 9 6 07 90XilllPlus 96 XilllPlus and 140Xilll Plus Specifications 201 Print Specifications by Model Print Specifications 90XilllPlus 96XilllPlus 140XilllPlus Printhead resolution 300 dots inch 600 dots inch 203 dots inch 12 dots mm 24 dots mm 8 dots mm Dot size widthxlength 0 0033x0 0033 in 0 0016x0 0016 in 0 0049x0 0049 in 0 084x0 084 mm 0 042x0 042 mm 0 125x0 125 mm First dot location measured from 0 023 0 035 in 0 023 0 035 in 0 10 0 035 in inside media edge 0 6 0 89 mm 0 6 0 89 mm 2 5 0 89 mm Maximum print width 3 4 in 86 mm 3 29 in 81 mm 5 04 in 128 mm Selectable Print Speeds 2 4 3 4 5 6 7 8 1 5 2 3 4 2 4 3 4 5 6 7 8 inches per second 9 10 11 12 Maximum print length 39 in 991 mmy 100 in 2540 mm E 39 in 991 mmy 39 in 991 mm 39 in 991 mm 150 in 3810 mm E Ba
9. 9 Extend approximately 36 in 920 mm of media out of the printer Remove and discard the labels from this exposed media 9 6 07 XillPlus R110Xi R170Xi User Guide 13383L 004 Rev A Print Modes and Options Print Modes 118 11 If you are using a core slide it onto the rewind spindle until it is flush against the guide plate Note A core is not required 12 Wind the media liner counterclockwise around the rewind spindle 13 Reinstall the hook Insert the short end of the hook into the hole in the center of the adjusting nut 1 Insert the long end of the hook into the small hole on the guide plate 2 14 Rotate the spindle counterclockwise several turns to wind the media liner over the hook and remove any slack 13383L 004 Rev A Xilll Plus R110 Xi R170 Xi User Guide 9 6 07 Print Modes and Options 119 Print Modes 15 Align the media with the inner media guide 1 Slide in the outer media guide 2 until it just touches the edge of the media 16 Tighten the thumb screw not visible from this angle that is located on the bottom of the outer media guide 1 9 3 9 6 07 Xilll Plus R110 Xi R170 Xi User Guide 13383L 004 Rev A 120 Print Modes and Options Print Modes 17 Push down the printhead assembly 1 and then rotate the printhead open lever 2 clockwise until it locks into place 2 The labels wind on the rewind spindle or core 13383L 004 Rev A XillPlus
10. 9 6 07 XillPlus R110Xi R170Xi User Guide 13383L 004 Rev A 9 10 Contents Notes 13383L 004 Rev A XillPlus R110Xi R170Xi User Guide 9 6 07 About This Document This section provides you with contact information document structure and organization and additional reference documents Contents Who Should Use This Document 0 0 0 0 00002 ccc cee eee ee 12 How This Document Is Organized 0c 12 Contacts coc Rang Rb AA 13 Web Sile xnl Roe P de Salen ta has uaa IESUS EE 13 The Americas 2 13 Europe Africa Middle East and India aaaea 13 Asia PAGING 32 kaka ha Seo BY GB NADINE E oa ae gate DIN a adi ee dew NR dey 13 Document Conventions 0 0 ee 14 9 6 07 XillPlus R110Xi R170Xi User Guide 13383L 004 Rev A 12 About This Document Who Should Use This Document Who Should Use This Document This User Guide is intended for use by any person who needs to perform routine maintenance upgrade or troubleshoot problems with the printer How This Document Is Organized The User Guide is set up as follows Section Introduction on page 17 Description This section provides a high level overview of the printer and its components Printer Setup on page 25 This section provides the tasks that you must complete and the issues that you must consider before you load and configure your printer Operations on page 39 This section provides
11. 9 6 07 Xilll Plus R110 Xi R170 Xi User Guide 13383L 004 Rev A 38 Printer Setup Ribbon Overview Adhesive Test If you have labels available perform the adhesive test to determine which side of a ribbon is coated This method works well for ribbon that is already installed To perform an adhesive test complete these steps 1 Peel a label from its liner 2 Press a corner of the sticky side of the label to the outer surface of the roll of ribbon 3 Peel the label off of the ribbon 4 Observe the results Did flakes or particles of ink from the ribbon adhere to the label If ink from the ribbon Then Adhered to the label The ribbon is coated on the outside and can be used in this printer Did not adhere to the label The ribbon is coated on the inside and cannot be used in this printer To verify this repeat the test on the other surface of the roll of ribbon Ribbon Scratch Test Perform the ribbon scratch test when labels are unavailable To perform a ribbon scratch test complete these steps 1 Unroll a short length of ribbon 2 Place the unrolled section of ribbon on a piece of paper with the outer surface of the ribbon in contact with the paper 3 Scratch the inner surface of the unrolled ribbon with your fingernail 4 Lift the ribbon from the paper 5 Observe the results Did the ribbon leave a mark on the paper If the ribbon Then Left a mark on the paper The ribbon is coated on the outer
12. A Caution For personnel and equipment safety always use an approved three conductor power cord specific to the region or country intended for installation This cord must use an IEC 320 female connector and the appropriate region specific three conductor grounded plug configuration Depending on how your printer was ordered a power cord may or may not be included If one is not included or if the one included is not suitable for your requirements see Figure 5 and refer to the following guidelines The overall cord length must be less than 9 8 ft 3 m The cord must be rated for at least 10 A 250 V The chassis ground earth must be connected to ensure safety and reduce electromagnetic interference Figure 5 Power Cord Specifications 2 3 1 AC power plug for your country This should bear the certification mark of at least one of the known international safety organizations Figure 6 2 3 conductor HAR cable or other cable approved for your country 3 IEC 320 connector This should bear the certification mark of at least one of the known international safety organizations Figure 6 4 Length lt 9 8 ft 3 m Rating 10 Amp 250 VAC Figure 6 International Safety Organization Certifications 9 9G G6 ke Te PK SG Coq o qu b Go B G3 GN RW S xum c ONE SU amp INMETRO 13383L 004 Rev A XillPlus R110Xi R170Xi User Guide 9
13. List Bar Codes This option prints a label that lists the available bar codes in the printer Bar codes may be stored in RAM Flash memory optional PCMCIA cards or Compact Flash cards To print a list of the available bar codes 1 Press the right oval to select PRINT 13383L 004 Rev A XillPlus R110Xi R170Xi User Guide 9 6 07 Configuration 81 Control Panel Parameters Table 10 Printer Parameters Sheet 10 of 27 Parameter Action Explanation List Images BEST anaes This option prints a label that lists the available images stored in the PRINT printer s RAM Flash memory optional memory card PCMCIA cards or Compact Flash cards To print a list of the available images 1 Press the right oval to select PRINT List Formats LIST FORMATS This option prints a label that lists the available formats stored in the PRINT printer s RAM Flash memory optional EPROM or optional memory card To print a list of the available formats 1 Press the right oval to select PRINT List Setup LIST SETUP This option prints a configuration label see Figure 14 on page 69 which PRINT lists the current printer configuration To print a configuration label 1 Press the right oval to select PRINT List Network Settings LIST NETWORK This option prints a network configuration label see Figure 15 PRINT on page 70 which lists the settings for any print server that is installed To print a network configuration label
14. SENSOR TYPE WEB Set the Sensor Type This parameter tells the printer whether you are using media with a web gap space between labels notch or hole to indicate the separations between labels or if you are using media with a black mark printed on the back If your media does not have black marks for registration on the back leave your printer at the default WEB Default WEB Selections WEB MARK To change the value shown l Press the left or right oval to toggle between the options PRINT METHOD THERMAL TRANS Select Print Method The print method parameter tells the printer the method of printing that you wish to use direct thermal no ribbon or thermal transfer using thermal transfer media and ribbon Default THERMAL TRANSFER Selections THERMAL TRANSFER DIRECT THERMAL my Note Selecting direct thermal when using thermal transfer media and ribbon creates an error condition but printing continues To change the value shown 1 Press the left or right oval to toggle between the options 13383L 004 Rev A XillPlus R110Xi R170Xi User Guide 9 6 07 Configuration 75 Control Panel Parameters Table 10 Printer Parameters Sheet 4 of 27 Parameter PRINT WIDTH 184 B48 MM 4 Action Explanation Set Print Width Determines the printable area across the width of the label given the resolution of the printer Default 104 0 5 MM Default depends on specific printer r3 Note
15. e the ribbon or media is out the printer is paused anoperational fault occurs a Resynch error occurs while the applicator Resynch mode is set to Error mode see Select Resynch Mode on page 96 Applicator boards have separate part numbers for the 5V version 49872 099M and the 24 28V version 33361 099M 13383L 004 Rev A XillPlus R110Xi R170Xi User Guide 9 6 07 Data Ports 185 Applicator Interface Connector Table 22 Applicator Interface Connector Pin Configuration Continued Pin No Signal Name Signal Type Description 11 END PRINT Output See Applicator Signals on page 181 for more information about the start and end print signals See Set Applicator Port Mode on page 95 for more information about the modes MODE 0 The applicator port is OFF MODE 1 Asserted LOW only while the printer is moving the label forward otherwise deasserted HIGH MODE 2 Asserted HIGH only while the printer is moving the label forward otherwise deasserted LOW MODE 3 Default Asserted LOW for 20 milliseconds when a label is completed and positioned Not asserted during continuous printing MODE 4 Asserted HIGH for 20 milliseconds when a label is completed and positioned Not asserted during continuous printing 12 MEDIA OUT Output Asserted LOW while there is no media in the printer 13 RIBBON OUT Output Asserted LOW while there is no ribbon in the printer 14 DATA READY Output See Applicator S
16. 1 Antenna support screws N Location of right side snap plate screw screw not shown Snap plate Antenna support Antenna support frame OY O A w Left side snap plate screw 9 6 07 XillPlus R110Xi R170Xi User Guide 13383L 004 Rev A 142 Routine Maintenance Cleaning Schedule and Procedures To clean the snap plate in an RFID enabled or RFID ready printer complete these steps 1 See Figure 28 Remove the two screws that secure the snap plate to the antenna support frame Important Do not remove the antenna support screws 2 Remove the snap plate from the printer 3 Clean the snap plate with cleaning solvent and a soft cloth 4 To reinstall the snap plate slide it back into place until the screw holes on the snap plate line up with the screw holes in the antenna support frame 5 Reinstall the two snap plate screws to secure the snap plate to the antenna support frame Clean the Cutter If the cutter is not cutting the labels cleanly or if it jams with labels clean the cutter A Caution The cutter blade is sharp Do not touch or rub the blade with your fingers To clean the cutter complete these steps 1 Turn off O the printer 2 Unplug the power cord 3 Clean the stationary cutter blade with a swab and solvent 4 If cleaning does not remove label fragments and adhesive contact an authorized service technician 13383L 004 Rev A XillPlus R110Xi R170Xi User Guide
17. APPLICATOR PORT START PRINT SIG RESYNCH MODE WEB S MEDIA S RIBBON S TAKE LABEL MARK 1 RIBBON LED MARK LED LCD ADJUST MODES ENABLED g HODES DISABLED FIRMARE S HARDWARE ID CONFIGURATION COMPACT FLASH RAM MEMORY CARD 33008 0D 04 06 15 14 38 11 TIME STAMP FIRMWARE IN THIS PRINTER IS COPYRIGHTED 13383L 004 Rev A Xilll Plus R110 XilR170Xi User Guide 9 6 07 Troubleshooting 165 Printer Diagnostics PAUSE Self Test This self test can be used to provide the test labels required when making adjustments to the printer s mechanical assemblies or to determine if any printhead elements are not working Figure 32 shows a sample printout To perform a PAUSE self test complete these steps 1 Turn off O the printer 2 Press and hold PAUSE while turning on I the printer Hold PAUSE until the first control panel light turns off e The initial self test prints 15 labels at the printer s slowest speed and then automatically pauses the printer Each time PAUSE is pressed an additional 15 labels print Figure 32 shows a sample of the labels Figure 32 PAUSE Test Label 12345676991 234567890 23456 7690 2345678901234 1234567 LL p ee e 123155789 567890
18. HEAD RESISTOR 85366 OHMS Table 10 Printer Parameters Sheet 23 of 27 Action Explanation Set the Printhead Resistor Value Caution This parameter should be changed only by qualified service personnel Do not set the value higher than that shown on the printhead Setting a higher value may damage the printhead This value is preset at the factory to match the resistance value of the printhead It does not need to be changed unless the printhead or the main logic board is replaced Initial Value Factory set to match the printhead shipped with your printer Default Value 0500 Range 0488 to 2000 To set the printhead resistor value 1 Before replacing the printhead look for the label that shows the resistance value value of the new printhead Make note of this setting before installing the new printhead Press the left oval to move to the next digit position 3 Press the right oval to increase the value of the digit UERIFIER PORT 4 OFF gt Set the Verifier Port The auxiliary port is used to determine how the printer reacts to an online verifier For more information on the operation of the optional verifier refer to the documentation provided with that option Default OFF Selections OFF VER RPRNT ERR VER THRUPUT OFF The verifier port is off VER RPRNT ERR Label reprinted if verifier detects an error If a bar code is near the upper edge of the label the label is fed out far e
19. I O ground is disconnected from the printer ground signal ground Ground must be provided externally to this pin Pin 2 5V Output Jumper JP1 In External 5V Input Jumper JP1 Out 5 V I O is connected to the applicator 5 V I O is disconnected from the applicator interface circuit 5 V Supply interface circuit 5 V Supply The 5 V for the applicator interface optoisolator circuits must be provided externally This input also supplies voltage for output signal pull up resistors Pinouts l JP2 45V 1A JP1 1 4 9 9 9 9 45V 45V S22 2222 28V 4 28V L 7 2A e 9 gt 10 gt 11 gt 12 gt 13 gt 14 gt 15 7 db l ip2 5V KA Lja JP1 Hun 5V O 0 NN Oat OND a 28V 28V Ly gt 2A pasan 10 1H 12 3 13 14 15 13383L 004 Rev A Xilll Plus R110 Xi R170 Xi User Guide 9 6 07 Pinouts for 24 28 V I O Operation Data Ports Applicator Interface Connector 187 Table 24 describes the pin configurations for 24 28 V I O operation There are no jumpers to configure for this mode Table 24 Non Isolated and Isolated Modes for 24 28V Operation Isolated External Power Non Isolated Internal Printer Power
20. Zebra XillPlus R110X7 R170X1 User Guide 2007 ZIH Corp The copyrights in this manual and the software and or firmware in the label printer described therein are owned by Brady Corp Unauthorized reproduction of this manual or the software and or firmware in the label printer may result in imprisonment of up to one year and fines of up to 10 000 17 U S C 506 Copyright violators may be subject to civil liability This product may contain ZPL ZPL I and ZebraLink programs Element Energy Equalizer Circuit E38 and Monotype Imaging fonts Software Brady Corp All rights reserved worldwide ZebraLink and all product names and numbers are trademarks and Zebra the Zebra logo ZPL ZPL II Element Energy Equalizer Circuit and E Circuit are registered trademarks of ZIH Corp All rights reserved worldwide All other brand names product names or trademarks belong to their respective holders For additional trademark information please see Trademarks on the product CD Proprietary Statement This manual contains proprietary information of Brady Corporation and its subsidiaries Zebra Technologies It is intended solely for the information and use of parties operating and maintaining the equipment described herein Such proprietary information may not be used reproduced or disclosed to any other parties for any other purpose without the express written permission of Zebra Technologies Product Improv
21. enough the test labels may print on the platen roller To prevent this from happening check the print width using Set Print Width on page 75 and ensure that the width is correct for the media that you are using Each self test is enabled by pressing a specific control panel key or combination of keys while turning on I the printer power Keep the key s pressed until the first indicator light turns off The selected self test automatically starts at the end of the Power On Self Test Note When performing these self tests do not send data to the printer from the host If your media is shorter than the label to be printed the test label continues on the next label Whencanceling a self test prior to its actual completion always reset the printer by turning it off O and then on I If printer is in applicator mode and the liner is being taken up by the applicator the operator must manually remove the labels as they become available Power On Self Test A Power On Self Test POST is performed each time the printer is turned on lI During this test the control panel lights LEDs turn on and off to ensure proper operation At the end of this self test only the POWER LED remains lit When the Power On Self Test is complete the media is advanced to the proper position To initiate the Power On Self Test complete these steps 1 Turn on I the printer The POWER LED illuminates The other control panel LEDs and the
22. 13383L 004 Rev A About This Document Document Conventions Document Conventions gt gt gt gt o amp The following conventions are used throughout this document to convey certain information Alternate Color online only Cross references contain hot links to other sections in this guide If you are viewing this guide online in pdf format you can click the cross reference blue text to jump directly to its location LCD Display Examples Text from a printer s Liquid Crystal Display LCD appears in Bubbledot ICG font Command Line Examples Command line examples appear in Courier New font For example type ZTools to get to the Post Install scripts in the bin directory Files and Directories File names and directories appear in Courier New font For example the Zebra version number gt tar file and the root directory Icons Used Caution Warns you of the potential for electrostatic discharge Caution Warns you of a potential electric shock situation Caution Warns you of a situation where excessive heat could cause a burn Caution Advises you that failure to take or avoid a specific action could result in physical harm to you Caution No icon Advises you that failure to take or avoid a specific action could result in physical harm to the hardware Important Advises you of information that is essential to complete a task Note Indicates neutral or positive information that emphasiz
23. 2 and through the cutter assembly 3 9 Extend approximately 36 in 920 mm of media out of the printer Remove and discard the labels from this exposed media 10 Remove the hook from the rewind spindle 13383L 004 Rev A XillPlus R110Xi R170Xi User Guide 9 6 07 Print Modes and Options 125 Print Modes 11 If you are using a core slide it onto the rewind spindle until it is flush against the guide plate Note A core is not required 12 Wind the media liner counterclockwise around the rewind spindle 13 Reinstall the hook Insert the short end of the hook into the hole in the center of the adjusting nut 1 Insert the long end of the hook into the small hole on the guide plate 2 14 Rotate the spindle counterclockwise several turns to wind the media liner over the hook and remove any slack 9 6 07 Xilll Plus R110 Xi R170 Xi User Guide 13383L 004 Rev A 126 Print Modes and Options Print Modes 15 Align the media with the inner media guide 1 Slide in the outer media guide 2 until it just touches the edge of the media 16 Tighten the thumb screw not visible from this angle that is located on the bottom of the outer media guide 1 9 3 13383L 004 Rev A Xilll Plus R110 Xi R170Xi User Guide 9 6 07 Print Modes and Options 127 Print Modes 17 Push down the printhead assembly 1 and then rotate the printhead open lever 2 clockwise until it locks into place
24. 25 4 mm diameter Maximum ribbon roll 3 2 in 81 3 mm 3 2 in 81 3 mm 3 2 in 81 3 mm outside diameter For RFID labels the minimum ribbon width is determined by the minimum label width for the transponder being used 9 6 07 Xilll Plus R110 Xi R170 Xi User Guide 13383L 004 Rev A 204 Specifications Ribbon Specifications 90XilllPlus 96 XilllPlus and 140Xilll Plus Ribbon Specifications 90 XilllPlus 96Xilll Plus 140XilllPlus Printhead resolution 300 dots inch 600 dots inch 203 dots inch 12 dots mm 24 dots mm 8 dots mm Ribbon width Minimum 0 79 in 20 mm 0 79 in 20 mm 1 57 in 40 mm Ribbon width Maximum 3 40 in 87 mm 3 40 in 87 mm 5 10 in 130 mm Standard length with 984 ft 300 m 984 ft 300 m 984 ft 300 m 2 1 label to ribbon ratio Standard length with 1476 ft 450 m 1476 ft 450 m 1476 ft 450 m 3 1 label to ribbon ratio Ribbon core inside diameter 1 0 in 25 4 mm 1 0 in 25 4 mm 1 0 in 25 4 mm Maximum ribbon roll outside diameter 3 2 in 81 3 mm The 90XilIIPlus and 96XillIPlus printers are discontinued 170Xilll Plus and 220Xill Plus Ribbon Specifications Printhead resolution 203 dots inch 8 dots mm 170 Xil Plus 200 dpi 170 Xilll Plus R170Xi 300 dpi 300 dots inch 12 dots mm 3 2 in 81 3 mm 220XilllPlus 200 dpi 203 dots inch 8 dots mm 3 2 in 81 3 mm 220Xilll Plus 300 dpi 300 dots inch 12 do
25. 4 Turn the printer off O and then back on 1 to exit this self test and return to normal operation 9 6 07 Xilll Plus R110 Xi R170 Xi User Guide 13383L 004 Rev A 172 Troubleshooting Printer Diagnostics Sensor Profile Use the sensor profile label to troubleshoot the following types of problems If the media sensor experiences difficulty in determining gaps web between labels If the media sensor incorrectly identifies preprinted areas on a label as gaps web If the ribbon sensor cannot detect ribbon For instructions on printing a sensor profile see Print Sensor Profile on page 84 If the sensitivity of the sensors must be adjusted perform Calibrate Media and Ribbon Sensor Sensitivity on page 85 Ribbon Sensor Profile Figure 36 The bars 1 on the sensor profile indicate the ribbon sensor readings The ribbon sensor threshold setting is indicated by the word RIBBON 2 If the ribbon readings are below the threshold value the printer does not acknowledge that ribbon is loaded Figure 36 Sensor Profile Ribbon Section 100 1 080 RIBBON 060 40 020 000 D RIBBON Media Sensor Profile Figure 37 The media sensor readings are shown as bars and flat areas on the sensor profile The bars 1 indicate gaps between labels the web and the low areas 2 indicate where labels are located If you compare the sensor profile printout to a blank length of your media the bars should be the sam
26. A 150 Troubleshooting LCD Error Messages Table 12 LCD Error Messages Continued LCD Display Printer Condition DEFRAGMENT ING The printer stops Possible Cause The printer is defragmenting memory Recommended Solution Caution Do NOT turn off the printer power during defragmenting Doing so can damage the printer Allow the printer to finish defragmenting If you get this error message frequently check your label formats Formats that write to and erase memory frequently may cause the printer to defragment often Using properly coded label formats usually minimizes the need for defragmenting If this error message does not go away contact Technical Support The printer requires service ERROR CONDITION CUTTER JAM The printer stops the ERROR light flashes i Caution The cutter blade is sharp Do not touch or rub the blade with your fingers The cutter blade is in the media path Turn off the printer power and unplug the printer Inspect the cutter module for debris and clean as needed following the cleaning instructions in Clean the Cutter on page 142 OUT OF MEMORY function There is not enough memory to perform the function specified on the second line of the error message Free up some of the printer s memory by adjusting the label format or printer parameters One way to free up memory is to adjust the print width to the actual width of the label instead o
27. as applicable 13383L 004 Rev A XillPlus R110Xi R170Xi User Guide 9 6 07 End User License Agreement 213 10 Export Restrictions You agree that you will not export or re export the Software any part thereof or any process or service that is the direct product of the Software the foregoing collectively referred to as the Restricted Components to any country person or entity subject to U S export restrictions You specifically agree not to export or re export any of the Restricted Components 1 to any country to which the U S has embargoed or restricted the export of goods or services which currently include but are not necessarily limited to Cuba Iran Iraq North Korea Sudan and Syria or to any national of any such country wherever located who intends to transmit or transport the Restricted Components back to such country ii to any person or entity who you know or have reason to know will utilize the Restricted Components in the design development or production of nuclear chemical or biological weapons or iii to any person or entity who has been prohibited from participating in U S export transactions by any federal agency of the U S government You warrant and represent that neither the U S Commerce Department Bureau of Export Administration nor any other U S federal agency has suspended revoked or denied your export privileges Contractor Manufacturer is Zebra Technologies Corporation 333 Corporate Woods P
28. that specific label ribbon combination and print speed If necessary change the darkness value to the darkness value on the best test label See Adjust Print Darkness on page 72 If necessary change the print speed to the same speed as on the best test label See Adjust Print Speed on page 72 9 6 07 Xilll Plus R110 Xi R170 Xi User Guide 13383L 004 Rev A 170 Troubleshooting Printer Diagnostics FEED and PAUSE Self Test Performing this self test temporarily resets the printer configuration to the factory default values These values are active only until power is turned off unless you save them permanently in memory If the factory default values are permanently saved a media calibration procedure must be performed and you must reset the head resistance value and the verifier and applicator port settings to their required values To perform a FEED and PAUSE self test complete these steps 1 Turn off O the printer 2 Press and hold FEED and PAUSE while turning on I the printer 3 Hold FEED and PAUSE until the first control panel light turns off The printer configuration is temporarily reset to the factory default values No labels print at the end of this test 13383L 004 Rev A Xilll Plus R110 Xi R170Xi User Guide 9 6 07 Troubleshooting 171 Printer Diagnostics Communications Diagnostics Test The communication diagnostics test is a troubleshooting tool for checking the interconnection between
29. 1 Press the right oval to select PRINT List All LIST ALL This option prints labels that list the available fonts bar codes images PRINT formats and the current printer and network configurations To print labels for all settings 1 Press the right oval to select PRINT 9 6 07 XillPlus R110Xi R170Xi User Guide 13383L 004 Rev A 82 Configuration Control Panel Parameters Parameter FORMAT CARD A Table 10 Printer Parameters Sheet 11 of 27 Action Explanation Format Memory Card This option erases all previously stored information from the optional PCMCIA card or Compact Flash card Caution This option completely erases the selected card To format a memory card 1 Press the left oval to select A or the right oval to select B If your printer is set to require a password you are prompted to enter the password 2 Enter the password For instructions see Change Password Protected Parameters on page 68 3 Press the appropriate button again to select the desired card The display shows ARE YOU SURE 4 Do you wish to continue Press the left oval to select NO to cancel the request and return to FORMAT CARD prompt e Press the right oval to select ES and begin initialization When initialization is complete the printer automatically exits Setup mode and the control panel displays PRINTER READY If you exit Setup mode while initialization is still in process the control panel dis
30. 187 for more information 2 5V I O Power Using jumper JP1 this pin can be configured as isolated Fused at 1 A or non isolated from the Applicator Interface Circuit Caution Replace oe See Jumper ene ai aka the fuse only with peration on page or more information one of the same type and rating 2 24 28V I O Power No jumpers to configure This 24 28V power source also supplies voltage for output signal pull up resistors Important Customer must provide this external power This power can come from pin 7 when operating at 28V for all printers except the 110XiIIIPlus See Pinouts for 24 28 V I O Operation on page 187 for more information 3 START PRINT Input See Applicator Signals on page 181 for more information about the start and end print signals Pulse Mode The label printing process begins on the HIGH to LOW transition of this signal if a format is ready Deassert this signal HIGH to inhibit printing of a new label Level Mode Assert LOW to enable the printer to print if a label format is ready When deasserted HIGH the printer completes the label that is printing then stops and waits for this input to be reasserted LOW 4 FEED Input When the printer is idle or has been paused assert this input LOW to trigger repeated feeding of blank labels Deassert HIGH to stop feeding blank labels and register to the top of the next label Applicator boards have separate part numbers for the 5V version 4987
31. 28 Allow Proper Space 00000 e cece eee eee 28 Provide a Data Source 2 2 eee eee 28 Provide a Power Source 000000 ccc eee 28 Select a Data Communication Interface HA 29 Data Cables and Wireless Cards ccc eens 30 Connect the Printer to the Computer or Network 0020000000 30 Connect the Printer to a Power Source AA 33 Power Cord Specifications 0c cece eee 34 Types of Media co ceca ce ek ee eee ms bea ee ee NR ER ee D Pi Ep ps 35 Ribbon Overview a 37 When to Use Ribbon eee eens 37 Coated Side of Ribbon 000 0 ee 37 9 6 07 XillPlus R110Xi R170Xi User Guide 13383L 004 Rev A sa Printer Setup Before You Begin Before You Begin Review this checklist and resolve any issues before you set up or use your printer o Oo Unpack and Inspect the Printer Have you unpacked the printer and inspected it for damage If you have not see Unpack and Inspect the Printer on page 27 Select a Site Have you selected an appropriate location for the printer If you have not see Select a Site for the Printer on page 28 Connect to a Data Source Have you determined how the printer will connect to a data source usually a computer For more information see Select a Data Communication Interface on page 29 Attach a Power Cord Do you have the correct power cord for your printer If you are unsure see Power Cord Speci
32. 6 07 Printer Setup 35 Types of Media Types of Media Important Zebra strongly recommends the use of Zebra brand supplies for continuous high quality printing A wide range of paper polypropylene polyester and vinyl stock has been specifically engineered to enhance the printing capabilities of the printer and to prevent premature printhead wear To purchase supplies go to http www zebra com howtobuy Your printer can use various types of media Standard media Most standard media uses an adhesive backing that sticks individual labels or a continuous length of labels to a liner Tag stock Tags are usually made from a heavy paper Tag stock does not have adhesive or a liner and it is typically perforated between tags Radio frequency identification RFID smart media RFID media can be used in a printer that is equipped with an RFID reader encoder RFID labels are made from the same materials and adhesives as non RFID labels Each label has an RFID transponder sometimes called an inlay made of a chip and an antenna embedded between the label and the liner The shape of the transponder varies by manufacturer and is visible through the label All smart labels have memory that can be read and many have memory that can be encoded Important Transponder placement within a label depends on the transponder type and the printer model Make sure that you are using the correct smart media
33. 9 6 07 Routine Maintenance 143 Replace the Fuse Replace the Fuse The instructions that follow are for the 90XiIIIP us 96XilIIPlus 140XillIPlus 170XillIPlus R170Xi and 220XillIPlus printers only Fuses are not user replaceable in the 110XiIIIPlus and R110Xi Caution Turn the AC power switch off O and remove the power cord before performing this procedure The printer uses a metric style fuse 5 x 20 mm IEC rated at FSA 250 V The AC power entry module comes with two approved fuses in the fuse holder one is in circuit and the second is provided as a spare The end caps of the fuse must bear the certification mark of a known international safety organization see Figure 6 on page 34 To replace a faulty fuse complete these steps 1 Use a small blade screwdriver or similar tool to remove the fuse holder The fuse holder is part of the AC power entry module at the rear of the printer Figure 29 Figure 29 AC Power Entry Module Power switch Fuse holder AC power entry module Small blade screwdriver A wI N a 2 Remove the faulty fuse and install a new fuse in the in circuit position Figure 30 authorized Zebra distributor The spare fuse should be the exact type and rating as the Important If you use the spare fuse be sure to order a replacement fuse from an original in circuit fuse 9 6 07 Xilll Plus R110 Xi R170 Xi User Guide 13383L 004 Rev A 144 Routine Maintenance Replac
34. A 62 Operations Adjust Printhead Pressure and Toggle Position Printhead Pressure Adjustment If positioning the toggles properly does not solve a print quality problem try adjusting the printhead pressure Maximize printhead life by using the lowest pressure that produces the desired print quality Caution Observe proper electrostatic safety precautions when handling any static sensitive components such as circuit boards and printheads To adjust printhead pressure complete these steps 1 Print some labels at 2 4 in 61 mm per second by running the PAUSE Self Test on page 165 2 While printing labels use the control panel controls to lower the darkness setting until the labels are printing gray instead of black 3 Loosen the upper knurled nuts on the toggle assemblies 1 The 90XillIP us and 96XillIPlus printers have only one toggle 13383L 004 Rev A Xilll Plus R110 Xi R170 Xi User Guide 9 6 07 Operations 63 Adjust Printhead Pressure and Toggle Position 4 Some media types require higher pressure to print well For these media types increase or decrease pressure using the lower knurled nuts 1 until the left and right edges of the printed area are equally dark 5 Increase the darkness level using the control panel controls until the printing is clear 6 Tighten the upper knurled nuts 9 6 07 Xilll Plus R110 Xi R170 Xi User Guide 13383L 004 Rev A 64 Operations Adjust Printhead Pressure
35. Continued LCD Display Printer Condition WARHING Caution An improperly connected printhead data or power cable HEAD COLD AN can cause this error message The printhead may be hot enough to cause severe burns Allow the printhead to cool Possible Cause Recommended Solution The printer prints while the The printhead temperature is Continue printing while the printhead ERROR light flashes approaching its lower operating reaches the correct operating limit temperature If the error remains the environment may be too cold for proper printing Relocate the printer to a warmer area The printhead data cable is not Caution Turn off O the printer properly connected before performing this procedure Failure to do so can damage the printhead 1 Turn off O the printer 2 Disconnect and reconnect the data cable to the printhead 3 Ensure that the cable connector is fully inserted into the printhead connector 4 Turn on D the printer The printhead has a faulty Call a service technician thermistor WARNING Caution The printhead may be hot enough to cause severe HEAD TOO HOT AN burns Allow the printhead to cool The printer stops the The printhead is over temperature Allow the printer to cool Printing ERROR light flashes automatically resumes when the printhead elements cool to an acceptable operating temperature 9 6 07 XillPlus R110Xi R170Xi User Guide 13383L 004 Rev
36. FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF DIRECT INCIDENTAL CONSEQUENTIAL OR OTHER DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU WHEN LIABILITY FOR DAMAGES IS NOT ALLOWED TO BE LIMITED OR EXCLUDED IN ITS ENTIRETY ZEBRA LIMITS ITS LIABILITY TO REPAIR REPLACEMENT OR AT ZEBRA S OPTION REFUND OF THE PRICE OF THE SOFTWARE 14 Zebra Suppliers and Licensors Any release disclaimer or limitation of Zebra s liability or damages pursuant to this Agreement shall be construed in addition to Zebra s benefit also to the benefit of Zebra s suppliers licensors employees and contractors and without limiting any other defenses that such suppliers licensors employees and contractors may have you agree to release such parties from liability or damages in accordance with such release disclaimer or limitation of liability or damages to the same extent that such provisions apply to Zebra 15 Governing Law To the maximum extent permitted by law the laws of the State of Illinois U S A without reference to its conflict of laws provisions will apply to this Agreement You irrevocably agree to submit to the exclusive jurisdiction and venue of the state or federal courts in the State of Illinois in the event of any litigation involving this Agreement or the Software You agree that you shall not assert any claim t
37. Setting the width too narrow can result in portions of the label not being printed on the media Setting the width too wide wastes formatting memory and can cause printing off the label and on the platen roller This setting can affect the horizontal position of the label format if the image was inverted using the POT ZPL II command To change the value shown 1 Press the left oval to move the cursor 2 Press the right oval to increase the value of the digit To change the unit of measurement Press the left oval until the unit of measurement is active 2 Press the right oval to toggle to a different unit of measure mm inches or dots 9 6 07 Xilll Plus R110 Xi R170 Xi User Guide 13383L 004 Rev A 76 Configuration Control Panel Parameters Table 10 Printer Parameters Sheet 5 of 27 Parameter Action Explanation Set Maximum Label Length MAXIMUM LENGTH This parameter is used during the media portion of the calibration process 39 BIN 383MM Always set maximum label length to a value that is at least 1 0 in 25 4 mm greater than the actual label length Figure 17 If the value is set to a smaller value than the label length the printer assumes that continuous media is loaded and the printer cannot calibrate For example if the label length is 5 0 inches 126 mm including the interlabel gap set the parameter for 6 0 inches 152 mm If the label length is 7 5 inches 190 mm set the parameter
38. Temperature and Humidity Temperature Relative Humidity 40 F to 140 F 40 to 60 C 596 to 8596 non condensing Ship the Printer If you must ship the printer Turn off O the printer and disconnect all cables Remove any media ribbon or loose objects from the printer interior Close the printhead Carefully pack the printer into the original container or a suitable alternate container to avoid damage during transit A shipping container can be purchased from Zebra if the original packaging has been lost or destroyed 9 6 07 Xilll Plus R110 Xi R170 Xi User Guide 13383L 004 Rev A 28 Printer Setup Select a Site for the Printer Select a Site for the Printer Consider the following when selecting an appropriate location for your printer Select a Surface Select a solid level surface of sufficient size and strength to accommodate the printer and other equipment such as a computer if necessary The choices include a table countertop desk or cart For the printer s weight and dimensions see General Specifications on page 198 Provide Proper Operating Conditions This printer is designed to function in a wide range of environmental and electrical conditions including a warehouse or factory floor For more information on the required conditions see General Specifications on page 198 Table 4 shows the temperature and relative humidity requirements for the printer when it is operating Table
39. a Network Configuration Label If you are using a print server you can print a network configuration label after the printer is connected to the network To print a network configuration label complete these steps 1 On the control panel press SETUP EXIT 2 Press NEXT SAVE or PREVIOUS to scroll through the parameters until you reach LIST NETWORK 3 Press the right oval to confirm printing A network configuration label prints Figure 15 An asterisk designates whether the wired or wireless print server is active If no wireless print server is installed the wireless portion of the label does not print Figure 15 Network Configuration Label With a Wireless Print Server Installed Network Configuration Zebra Technologies PRINTER MODEL XXXdpi USER DEFINED TEXT 000 000 000 000 000 000 000 000 000 000 000 000 gon 000 000 000 016 003 015 255 255 255 010 003 015 010 003 001 ON 11 Mb s DIVERSITY DIVERSITY FIRMWARE IN THIS PRINTER IS COPYRIGHTED WIRED PS CHECK LOAD LAN FROM IP PROTOCOL P_ADDRESS SUBNET MASK DEFAULT GATEWAY WINS SERVER IP IMEQUT CHECKING TIMEOUT VALUE gt ARP INTERVAL i BASE RAW PORT DEFAULT GATEWAY WINS SERVER IP TIMEOUT CHECKING MEOUT VALUE ARP INTERVAL BASE RAW PORT CORD INSERTED RD MFG ID D PRODUCT ID C ADDRESS VER INSTALLED RATING MOD
40. an incorrect programming position particularly if the tags being used are within printer Do one or more of the following as necessary Check the programming position being used with the RS command or the program position setting in your label designer specifications software If the position is incorrect change the setting e Select RESTORE for the RFID TAG CRL IB parameter You are sending RFID ZPL Refer to the RFID Programming Guide for more commands that are incorrect information about the ZPL commands for RFID Radio frequency RF interference from another RF source Do one or more of the following as necessary Move the printer away from fixed RFID readers or other RF sources Make sure that the media door is closed at all times during RFID programming 13383L 004 Rev A XillPlus R110Xi R170Xi User Guide 9 6 07 Problem Poor yields Too many RFID tags per roll are voided Troubleshooting RFID Problems Table 17 RFID Problems Continued Possible Cause The RFID labels are not within specifications for the printer which means that the transponder is not in an area that can be programmed consistently Recommended Solution Make sure that the labels meet transponder placement specifications for your printer Contact an authorized Zebra RFID reseller for more information The RFID tags being used are very sensitive Some RFID tags are more sensitive than
41. and the printer is set for Thermal Transfer operation RIBBON REPLACED HO YES To reset the ribbon counter 1 Did you replace the ribbon a If you replaced the ribbon press the right oval to select YES b If you did not replace the ribbon press the left oval to select HO 13383L 004 Rev A XillPlus R110Xi R170Xi User Guide 9 6 07 Configuration 79 Control Panel Parameters Table 10 Printer Parameters Sheet 8 of 27 Parameter Action Explanation Set Early Warning for Maintenance EARLY WARNING When this parameter is enabled the printer provides warnings when the MAINT OFF printhead needs to be cleaned Note If necessary update the number of labels per roll when beginning use of the Early Warning System for Maintenance The printer does not make any adjustments when power is turned off and on Default MAINT OFF Selections MAINT OFF MAINTENANCE ON To change the Early Warning settings 1 When the LCD displays EARLY WARNING MAINTENANCE press the left or right oval to toggle between OFF and OH If you are prompted for a password enter your password using the instructions in Change Password Protected Parameters on page 68 2 Exit Setup mode and save changes to enable additional parameters related to the early warning system 3 Enter Setup mode again and go to the following parameters to enter the printhead cleaning interval and the printhead life Set Printhead Cleaning Interval for Early War
42. and Toggle Position 13383L 004 Rev A XillPlus R110Xi R170Xi User Guide 9 6 07 Configuration This section describes the control panel parameters that are used to configure the printer for operation Contents Setup Mode iie a bina UP Wr ha E ea bck ee 66 Enter Setup Mode 0020 e eee re 66 Exit Setup Mode cse ded eee dine UR Gd ea Re d RR rented 67 Change Password Protected Parameters 200200 cece eee eee eeee 68 Default Password Value 00 c eee eee eee 68 Disable the Password Protection Feature e eee ee eee 68 Print a Configuration Label s usasa 000000 c eee teens 69 Print a Network Configuration Label cee eee eee eee eee 70 Control Panel Parameters 000 ccc eee teen nee 71 How to View or Modify Parameters 0c cece eee eee eee 71 Additional Parameters 0 2 00 0 eee 71 Standard Printer Parameters 00 c eee eee eee ee 72 9 6 07 XillPlus R110Xi R170Xi User Guide 13383L 004 Rev A 66 Configuration Setup Mode Setup Mode t After you have installed the media and ribbon and the Power On Self Test POST is complete the control panel displays PRINTER READY You may now set printer parameters for your application using the control panel display and the buttons directly below it If it becomes necessary to restore the initial printer defaults see FEED and PAUSE Self Test on page 170 Important Certain printing condi
43. by both your printer and your computer or your Local Area Network LAN Table 5 Characteristics of the Data Communication Interfaces Interface RS 232 Serial Standard or Optional on Printer Standard Characteristics Maximum cable length of 50 ft 15 24 m You may need to change printer parameters to match the host computer You need to use a null modem adaptor to connect to the printer if using a standard modem cable IEEE 1284 Bidirectional Parallel Standard Maximum cable length of 10 ft 3 m Recommended cable length of 6 ft 1 83 m An Ethernet print server takes up or covers this port on the printer No printer parameter changes required to match the host computer USB Standard Maximum cable length of 16 4 ft 5 m No printer parameter changes required to match the host computer Internal wired Ethernet print server Optional Can print to the printer from any computer on your LAN Cancommunicate with the printer through the printer s web pages Computer must be equipped with an Ethernet board The printer must be configured to use your LAN Wireless Ethernet print server Optional Can print to the printer from any computer on your Wireless Local Area Network WLAN Cancommunicate with the printer through the printer s web pages Computer must be equipped with an Ethernet board The printer must be configured to use your
44. checklist 146 communications problems 156 diagnostic tests 163 LCD error messages 147 print quality problems 151 RFID problems 158 types of media black mark media 36 continuous roll media 36 fanfold media 36 non continuous roll media 36 perforated media 36 RFID smart labels 35 tag stock 35 web media 36 U unpack the printer 27 upper media sensor adjustment 58 USB port characteristics of USB connection 29 connection and configuration 31 settings 180 V verifier port setting 94 W web media described 36 Web S setting 96 wired print server characteristics 29 internal wired connection and configuration 32 view active print server 70 wireless cards 30 wireless PCMCIA card installation 190 wireless print server characteristics 29 connection and configuration 32 view active print server 70 9 6 07 XillPlus R110Xi R170Xi User Guide 13383L 004 Rev A 228 Index X Z XML enabled printing 100 Zebra Programming Language ZPL features 194 ZPL mode setting 90 13383L 004 Rev A XillPlus R110Xi R170Xi User Guide 9 6 07 ev Zebra Zebra Technologies Corporation 333 Corporate Woods Parkway Vernon Hills Illinois 60061 3109 U S A Telephone 1 847 793 2600 Facsimile 1 847 913 8766 Zebra Technologies Europe Limited Zebra House The Valley Centre Gordon Road High Wycombe Buckinghamshire HP13 6EQ UK Telephone 44 0 1494 472872 Facsimile 44 0 1494 45
45. coated with a substance that reacts to the application of direct heat from the printhead to produce an image dynamic RAM The memory devices used to store the label formats in electronic form while they are being printed The amount of DRAM memory available in the printer determines the maximum size and number of label formats that can be printed This is volatile memory that loses the stored information when power is turned off fanfold media Media that comes folded in a rectangular stack Contrast this with roll media firmware This is the term used to specify the printer s operating program This program is downloaded to the printer from a host computer and stored in FLASH memory Each time the printer power is turned on this operating program starts This program controls when to feed the media forward or backward and when to print a dot on the label stock FLASH memory FLASH memory is non volatile and maintains the stored information intact when power is off This memory area is used to store the printer s operating program In addition this memory can be used to store optional printer fonts graphic formats and complete label formats Font A complete set of alphanumeric characters in one style of type Examples include CG Times CG Triumvirate Bold Condensed inlay An RFID transponder integrated circuit IC chip The part of an RFID transponder that contains the RF circuit coders decoders and memory ips inches per
46. for 9 0 inches 229 mm Figure 17 Label Length eee a a e Lue N AaBbCcDd EeFfGgHhliJjKkLI MmNnOoPpQgRrSsTtUuVv WwXxYyZz1234567890 Q 95 amp 1 0 Y AaBbCcDdEeFfGgHhIiJjKkLI MmNnOoPpQqRrSsTtUuVv WwXxYyZz1234567890 amp 0 lt gt HI N AaBbCcDd EeFfGgHhliJjKkLI MmNnOoPpQqRrSsTtUuVv 3 WwXxYyZz1234567890 Q it 1 96 8 22 Y AaBbCcDdEeFfGgHhliJjKkLI MmNnOoPpQqRrSsTtUuVv WwxXxYyZz1234567890 4 5 amp 1 7 5 Y Bi lass a a ee N 1 Label length including interlabel gap Interlabel gap 3 Set maximum label length to approximately this value Default 39 0 inches 988 mm Range Values are adjustable in one inch 25 4 mm increments To change the value shown 1 Press the right oval to increase the value 2 Press the left oval to decrease the value 13383L 004 Rev A XillPlus R110Xi R170Xi User Guide 9 6 07 Configuration 77 Control Panel Parameters Table 10 Printer Parameters Sheet 6 of 27 Parameter Action Explanation Set Early Warning for Media EARLY WARNING When this parameter is enabled the printer provides warnings when labels MEDIA DISABLED are running low r3 Note Update the number of labels per roll when beginning use of the Early Warning System The printer does not make any adjustments when power is turned off and on Default MEDIA DISABLED Selections MEDIA D
47. in 99 cm gil 100 in 381 cm m 100in 254cm M 150in 381cm m 150 in 381 cm E Bar code modulus X 3 9 mil to 39 mile 3 9milto39mile 49 mil to 49 mile 4 9 mil to 49 mile dimension 3 33 mil to 33 mil 3 33 mil to 33 mil 4 9 mil to 49 mil 4 9 mil to 49 mil Thin film printhead Yes Yes Yes Yes with Element Energy Equalizer E3 13383L 004 Rev A Xilll Plus R110 XilR170Xi User Guide 9 6 07 Specifications 203 Ribbon Specifications Ribbon Specifications Refer to the following tables for ribbon specifications Note Consider the following when using ribbon Match the ribbon to the label width and printhead width that you are using The ribbon should be at least as wide as the labels to protect the printhead from excessive wear Ribbon must be wound with the coated side out 110 XIII Plus and R110Xi Ribbon Specifications 110XilllPlus R110Xi 110Xilll Plus R110Xi 110XilllPlus 200 dpi 300 dpi 600 dpi Printhead resolution 203 dots inch 300 dots inch 600 dots inch 8 dots mm 12 dots mm 24 dots mm Ribbon width Minimum 0 79 in 20 mm 0 79 in 20 mm 0 79 in 20 mm Ribbon width Maximum 4 33 in 110 mm 4 33 in 110 mm 3 40 in 87 mm Standard length with 2 1 984 ft 300 m 984 ft 300 m 984 ft 300 m label to ribbon ratio Standard length with 3 1 1476 ft 450 m 1476 ft 450 m 1476 ft 450 m label to ribbon ratio Ribbon core inside 1 0 in 25 4 mm 1 0 in 25 4 mm 1 0 in
48. in Calibrate Media and Ribbon Sensor Sensitivity on page 85 9 6 07 Xilll Plus R110 Xi R170 Xi User Guide 13383L 004 Rev A 158 Troubleshooting RFID Problems RFID Problems Table 17 identifies problems that may occur with RFID printers the possible causes and the recommended solutions For more information about RFID refer to the RFID Programming Guide A copy of the manual is available at http www zebra com manuals or on the user CD that came with your printer Problem The RFID enabled printer voids every label Table 17 RFID Problems Possible Cause The printer is not calibrated for the RFID label being used Recommended Solution Manually calibrate the printer see Calibrate Media and Ribbon Sensor Sensitivity on page 85 The printer is set for the wrong tag type Set the correct tag type Refer to the RFID Programming Guide for instructions The printer is unable to communicate with the RFID reader 1 Turn off O the printer 2 Wait 10 seconds 3 Turn on D the printer 4 Ifthe problem persists you may have a bad RFID reader or a loose connection between the RFID reader and the printer Contact Technical Support or an authorized Zebra RFID service technician for assistance The settings are incorrect in your label designer software The software settings override the printer settings Make sure that the software and printer settings match You are using
49. in the printer s internal memory are lost When power is turned back on these items must be reloaded To remove media liner from the rewind or peel spindle complete these steps 1 Has the media run out If Then No a Create slack in the media liner by rotating the spindle slightly clockwise Rewind Peel GE b Cut or tear the media liner at the spindle Rewind Peel Yes Continue with the next step 9 6 07 XillPlus R110Xi R170Xi User Guide 13383L 004 Rev A 130 Print Modes and Options Print Modes 2 Pull out the spindle hook Rewind f SS LI 3 Slide the media liner off of the spindle and discard Rewind Peel 13383L 004 Rev A XillPlus R110Xi R170Xi User Guide 9 6 07 Routine Maintenance This section provides routine cleaning and maintenance procedures Contents Replacing Printer Components cece cece eee eee eee 132 Ordering Replacement Parts ccc eee eee eee eee 132 Recycling Printer Components 000 ec eee eee eee eee 132 UDIICAUON a5 sha nett e aos AA AA cane sh Naga a 132 Cleaning Schedule and Procedures 0 cece eee eee eee eeee 133 Clean the Exterior 0000 cece ete eee 133 Clean the Media Compartment 00 cee eee eee eee eee 134 Clean the Printhead and Platen Roller 0020000e cece eeeeeee 134 Clean the Sensors 0000 e eee eee eee eee 137 Clean the Snap P
50. ipee se rede LESE reed dope ded x sebo debs ae naan 27 9 6 07 Xilll Plus R110Xi R170 Xi User Guide 13383L 004 Rev A 6 Contents Select a Site for the Printer 28 Select a Surface sre aa cows leu RR RE XEESGNE GA dee eee OSES Ree ee ES 28 Provide Proper Operating Conditions 0c eee eee 28 Allow Proper Space x2 re Lice ck Rea pd Redi ee e dE S Dd RARE Y aA 28 Provide a Data Source 0 28 Provide a Power SOUrce 1 eere 28 Select a Data Communication Interface 000000 ee 29 Data Cables and Wireless Cards 0 30 Connect the Printer to the Computer or Network 0 222000 eee 30 Connect the Printer to a Power Source 0 00 ee es 33 Power Cord Specifications llis 34 Types of Media 0 000 ccc ere 35 Ribbon Overview 0 eere 37 When to Use Ribbon 0 0c eens 37 Coated Side of RIDDON 1 a 37 3a OperalonS o6 00 caensatpercianneahiw Qoa dod dd heen o MUR Gd Ud anew 39 Prepare the Media for Loading iilii ellen 40 Print MOd6S cus steigern od ALAK eM oder ee KB dod ee aa Y A 43 Load Media in Tear Off Mode a 44 Load RIBBON aa maan ki Kk doa NG 50 DIDIT 49 Remove Used Ribbon 2 a 54 Calibrate the Printer llli RR RR ln 56 Adjust Media Sensors eres 58 Upper Media Sensor Inside Half of Media llle eee 58 Upper Media Sensor Outside Half of Media
51. long as only one copy of such Software is in operation If you are an organization rather than an individual you may authorize personnel associated with your business to use the Software but only one person at a time on one Electronic Device at a time You agree not to duplicate or copy the Software except that you may make one back up copy for archive purposes The primary user of the Electronic Device on which installable Software is installed may also make a copy for his or her exclusive use on a portable computer so long as such Software is being used only on one Electronic Device at a time 2 Storage Network Use In the alternative you may install a copy of the Software on a storage device such as a network server used only to access and use the Software on your Electronic Devices over an internal network however you must acquire and dedicate a license for each separate Electronic Device on which the Software is accessed and used from the storage device A license for the Software may not be shared or used concurrently on different Electronic Devices 9 6 07 Xilll Plus R110 Xi R170 Xi User Guide 13383L 004 Rev A 212 End User License Agreement 3 Documentation If the Software contains documentation which is provided only in electronic form you may print one copy of such electronic documentation You may not copy the printed materials accompanying the Software 4 Limitations of Reverse Engineering Decompilation and Disas
52. module see DB 9 to DB 25 Connections on page 179 Table 21 shows the pin configuration of the serial data connector Table 21 Serial Connector Pin Configuration Pin No Name Description 1 Unused and unterminated 2 RXD Receive data data input to printer 3 TXD Transmit data data output from printer 4 DTR Data terminal ready output from printer 9 SG Signal ground 6 DSR Data set ready input to printer 7 RTS Request to send output from printer 8 CTS Clear to send input to printer 9 5 VDC 5 VDC at 750 mA The maximum current draw may be limited by option configuration Important To enable this capability a qualified m service technician must install a jumper on the printer s main logic board on JP1 pins 2 and 3 9 6 07 Xilll Plus R110 Xi R170 Xi User Guide 13383L 004 Rev A 178 Data Ports Serial Data Port RS 232 Interface Connections The printer is configured as Data Terminal Equipment DTE Figure 38 shows the internal connections of the printer s RS 232 connector 3 Note Use a null modem crossover cable to connect the printer to a computer or any other 4 DTE device Figure 38 RS 232 DB9 MLB Connections lt gt lt E 5 VDC o l RS 232 Connector DTE Rear Panel Female DB 9 RXD receive data input TXD transmit data output DTR data terminal ready output SG signal ground DSR data set ready input RTS reques
53. operation 13383L 004 Rev A XillPlus R110Xi R170Xi User Guide 9 6 07 Problem Misregistration skips labels Troubleshooting Print Quality Problems 153 Table 13 Print Quality Problems Continued Possible Cause The printer is not calibrated Recommended Solution Recalibrate the printer The media sensor is not positioned correctly Perform media sensor position adjustment Improper label format Use correct label format Misregistration and The platen roller is dirty See Clean the Printhead and Platen Roller misprint of one to on page 134 Hee labels The media sensor is not Place the media sensor in the proper position positioned correctly Media does not meet Use media that meets specifications specifications Vertical drift in The printer is out of calibration Recalibrate the printer top of form position Normal tolerances of mechanical parts and printer modes r Note A vertical drift of 4 to 6 dot rows approximately 0 5 mm is within normal tolerances 1 Calibrate the printer 2 Adjust the label top position setting See Adjust Label Top Position on page 91 The platen roller is dirty Clean the platen roller See Clean the Printhead and Platen Roller on page 134 Vertical image or label drift The printer is using non continuous labels but is configured in continuous mode Configure the printer for non continuous and r
54. problem review this checklist m m Perform one or more of the self tests given in Printer Diagnostics on page 163 Use the results to help identify the problem If you are still having problems see Contacts on page 13 for customer support information 13383L 004 Rev A XillPlus R110Xi R170Xi User Guide 9 6 07 LCD Error Messages Troubleshooting LCD Error Messages 147 The LCD displays messages when there is an error See Table 12 for LCD errors the possible causes and the recommended solutions LCD Display Printer Condition ERROR CONDITION RIBBOH OUT The printer stops the RIBBON light is on the ERROR light flashes Table 12 LCD Error Messages Possible Cause In thermal transfer mode ribbon is not loaded or incorrectly loaded Recommended Solution Load ribbon correctly In thermal transfer mode the ribbon sensor is not detecting 2 ribbon that is loaded incorrectly Load ribbon correctly Calibrate the sensors See Calibrate Media and Ribbon Sensor Sensitivity on page 85 In thermal transfer mode media is Load media correctly blocking the ribbon sensor 2 Calibrate the sensors See Calibrate Media and Ribbon Sensor Sensitivity on page 85 In thermal transfer mode the 1 Print a sensor profile See Print printer did not detect the ribbon even though it is loaded correctly Sensor Profile on page 84 The ribbon out threshold marked by the word RIBBON is
55. set up the printer in Peel Off mode complete these steps 1 Remove the rewind plate if installed from the front of the printer Store it on the two mounting screws on the inside of the control panel See Figure 23 Rewind Plate on page 128 for more information 2 Set the printer to Peel Off mode See Select Print Mode on page 73 for instructions 3 Insert media into the printer See Prepare the Media for Loading on page 40 for instructions 4 Open the printhead assembly by rotating the printhead open lever 1 counter clockwise 5 Loosen the thumb screw not visible from this angle that is located on the bottom of the outer media guide 1 E 9 6 07 Xilll Plus R110 Xi R170 Xi User Guide 13383L 004 Rev A 104 Print Modes and Options Print Modes 6 Slide the outer media guide 1 all the way out 7 If your printer includes a media dancer assembly 1 thread the media under the media dancer assembly roller For all printers thread the media under the media guide roller 2 and then the upper media sensor 3 the media over the them the media obstructs the ribbon sensor and causes a false Important Make sure that you thread the media under these components If you thread RIBBON OUT error 13383L 004 Rev A XillPlus R110Xi R170Xi User Guide 9 6 07 Print Modes and Options 105 Print Modes 8 Push the media forward until it passes under the printhead assembly 1 under the snap plate 2 and t
56. settings higher than the current darkness value relative darkness of 3 The speed at which labels are printed during this print quality test depend on the dot density of the printhead 300 dpi printers 7 labels are printed at the 2 ips and 8 ips print speeds 203 dpi printers 7 labels are printed at the 2 ips and 12 ips print speeds To perform a FEED self test complete these steps 1 Print a configuration label to show the printer s current settings 2 Turn off O the printer 3 Press and hold FEED while turning on I the printer Hold FEED until the first control panel light turns off The printer prints a series of labels Figure 33 at various speeds and at darkness settings higher and lower than the darkness value shown on the configuration label 13383L 004 Rev A Xilll Plus R110 Xi R170Xi User Guide 9 6 07 Troubleshooting 167 Printer Diagnostics Figure 33 FEED Test Label Reletive Darkness Print Speed 2 in sec VXXX KG MIGPIZ TA 2T1968295PrZ TH xZlpa59t 9697714 zFixmevn s ibdouuT E Tue jop qe HOMO 2AXPWYLSSOGONUT 1234567894 AGCCEFGHI JKL INOPGRSTUVAXYZ abe jklancpqretuvaxuz se 4 See Figure 34 and Table 19 Inspect the test labels and determine which one has the best print quality for your application If you have a bar code verifier use it to measure bars spaces and calcula
57. the interconnection between the printer and the host computer For more information see Communications Diagnostics Test on page 171 Default NORMAL MODE Selections NORMAL MODE DIAGNOSTICS To select communication diagnostics mode 1 Press the left or right oval to toggle between the options 13383L 004 Rev A XillPlus R110Xi R170Xi User Guide 9 6 07 Parameter CONTROL PREFIX 4 m TEH Configuration 89 Control Panel Parameters Table 10 Printer Parameters Sheet 18 of 27 Action Explanation Set Control Prefix Character The printer looks for this two digit hex character to indicate the start of a ZPL ZPL II control instruction The H that is displayed indicates Hexadecimal and is not part of the value delimiter character The printer must see different characters to work properly Default 7E tilde displayed as a black square Range 00 to FF Note Do not use the same hex value for the control format and To change the value shown 1 Press the left oval to move to the next digit position 2 Press the right oval to increase the value of the digit FORMAT PREFIX amp 9EH Set Format Prefix Character The format prefix is a two digit hex value used as a parameter place marker in ZPL ZPL II format instructions The H that is displayed indicates Hexadecimal and is not part of the value The printer looks for this hex character to indicate the start of a ZPL ZPL II format in
58. the printer and the host computer When the printer is in diagnostics mode it prints all data received from the host computer as straight ASCII characters with the hex values below the ASCII text The printer prints all characters received including control codes such as CR carriage return Figure 35 shows a typical test label from this test Note The test label prints upside down t Figure 35 Communications Diagnostics Test Label ES FOS394 25 AA 5E 46 53 SE 46 4F 33 39 34 2C 32 35 SE 41 41 N 18 10 FDCOOO00 4E 2C 31 38 2C 3 30 5E 46 44 28 30 30 38 30 20999 9999 FS 29 39 39 39 2D 39 39 39 39 5E 46 53 0D BA FOO 50 AAN 18 5E 46 4F 30e 2C 35 30 5E 41 41 4E 2C 31 38 2C 1O0 FDCENTER STA 31 38 5E 46 44 43 45 4E 54 45 52 20 53 54 41 To use communications diagnostics mode complete these steps 1 Set the print width equal to or less than the label width being used for the test See Set Print Width on page 75 for more information 2 Set the printer to DIAGNOSTICS For instructions see Set Communications Mode on page 88 The printer enters diagnostics mode and prints any data received from the host computer on a test label 3 Check the test label for error codes For any errors check that your communication parameters are correct Errors show on the test label as follows e FE indicates a framing error e OE indicates an overrun error e PE indicates a parity error e NE indicates noise
59. the procedures for loading and calibrating the printer Configuration on page 65 This section describes the control panel parameters that are used to configure the printer for operation Print Modes and Options on page 99 This section describes the print modes and other options available for the printer Routine Maintenance on page 131 This section provides routine cleaning and maintenance procedures Troubleshooting on page 145 This section provides information about errors that you might need to troubleshoot Assorted diagnostic tests are included Data Ports on page 173 This section describes the standard communication ports available to connect the printer to your computer or network Specifications on page 193 This section provides the features of and specifications for this printer Glossary on page 217 The glossary provides a list of common terms 13383L 004 Rev A XillPlus R110Xi R170Xi User Guide 9 6 07 Contacts You can contact Zebra Technologies at the following Web Site http www zebra com About This Document Contacts 13 Technical Support via the Internet is available 24 hours per day 365 days per year Go to http www zebra com support The Americas Regional Headquarters Zebra Technologies International LLC 333 Corporate Woods Parkway Vernon Hills Illinois 60061 3109 US A T 1 847 793 2600 Toll free 1 800 423 0422 F 1 847
60. the right oval to increase the value Each press adjusts the tear off position by four dot rows 2 Press the left oval to decrease the value Each press adjusts the tear off position by four dot rows Select Print Mode Print mode settings tell the printer the method of media delivery that you wish to use Make sure that your printer can support the selected option Default TEAR OFF Selections TEAR OFF PEEL OFF CUTTER DELAYED CUT APPLICATOR REWIND To change the value shown PRIHT MODE TERR DFF l Press the left or right oval to scroll through the options 9 6 07 XillPlus R110Xi R170Xi User Guide 13383L 004 Rev A 74 Configuration Control Panel Parameters Table 10 Printer Parameters Sheet 3 of 27 Parameter MEDIA TYPE HON CONTINUOUS Action Explanation Set Media Type This parameter tells the printer the type of media that you are using see Types of Media on page 35 for more information Selecting continuous media requires that you include a label length instruction in your label format LLxxxx if you are using ZPL or ZPL II When non continuous media is selected the printer feeds media to calculate label length the distance between two recognized registration points of the inter label gap webbing or alignment notch or hole Default NON CONTINUOUS Selections CONTINUOUS NON CONTINUOUS To change the value shown l Press the left or right oval to toggle between the options
61. to start the calibration procedure The LOAD BACKING prompt displays Open the printhead Remove approximately 8 in 203 mm of labels from the backing and pull the media into the printer so that only the backing is between the media sensors Leave the printhead open Press the right oval to continue The REMOVE RIBBON prompt displays Remove the ribbon if used Close the printhead Press the right oval to continue The message CALIBRATING PLEASE WAIT displays The printer adjusts the scale gain of the signals that it receives from the media and ribbon sensors based on the specific media and ribbon combination being used On the sensor profile this essentially corresponds to moving the peak of the graph up or down to optimize the readings for your application When calibration is complete RELOAD ALL displays Open the printhead and pull the media forward until a label is positioned under the media sensor Reload the ribbon if used Close the printhead Press the right oval to continue The printer performs an auto calibration During this process the printer checks the readings for the media and ribbon based on the new scale established determines the label length and determines the print mode To see the new readings on the new scale print a sensor profile 9 6 07 XillPlus R110Xi R170Xi User Guide 13383L 004 Rev A 86 Configuration Control Panel Parameters Table 10 Printer Parameters Sheet 15
62. 0 Xi R170 Xi User Guide 9 6 07 Printer Setup Ribbon Overview Ribbon Overview Ribbon is a thin film that is coated on one side with wax resin or wax resin which is transferred to the media during the thermal transfer process The media determines whether you need to use ribbon and how wide the ribbon must be When ribbon is used it must be as wide as or wider than the media being used If the ribbon is narrower than the media areas of the printhead are unprotected and subject to premature wear When to Use Ribbon Thermal transfer media requires ribbon for printing while direct thermal media does not To determine if ribbon must be used with a particular media perform a media scratch test To perform a media scratch test complete these steps 1 Scratch the print surface of the media rapidly with your fingernail 2 Did a black mark appear on the media If a black mark Then the media is Does not appear on the media Thermal transfer A ribbon is required Appears on the media Direct thermal No ribbon is required Coated Side of Ribbon Ribbon can be wound with the coated side on the inside or outside Figure 7 This printer can only use ribbon that is coated on the outside If you are unsure which side of a particular roll of ribbon is coated perform an adhesive test or a ribbon scratch test to determine which side is coated Figure 7 Ribbon Coated on Outside or Inside Outside Inside qo 40
63. 004 Rev A 84 Configuration Control Panel Parameters Table 10 Printer Parameters Sheet 13 of 27 Parameter SENSOR PROFILE PRIHT Action Explanation Print Sensor Profile A sensor profile shows sensor settings compared to actual sensor readings This label which will extend across several actual labels or tags can be used to troubleshoot printing problems To interpret the results of the sensor profile see Sensor Profile on page 172 Figure 18 Sensor Profile RIBBON 060 000 m RIBBON MEDIA MEDIA MEDIA MEDIA MEDIA To print a sensor profile 1 Press the right oval to start this standard calibration procedure and print a media sensor profile 2 Ifthe sensitivity of the sensors must be adjusted perform Calibrate Media and Ribbon Sensor Sensitivity on page 85 13383L 004 Rev A XillPlus R110Xi R170Xi User Guide 9 6 07 Configuration 85 Control Panel Parameters Table 10 Printer Parameters Sheet 14 of 27 Parameter Action Explanation Calibrate Media and Ribbon Sensor Sensitivity MEDIA i r EE Use this procedure to adjust sensitivity of media and ribbon sensors Important Follow this procedure exactly as presented All of the l 10 11 12 steps must be performed even if only one of the sensors requires adjustment You may press the left oval at any step in this procedure to cancel the process To perform a media and ribbon sensor calibration Press the right oval
64. 0103 Zebra Technologies Asia Pacific LLC 120 Robinson Road 06 01 Parakou Building Singapore 068913 Telephone 65 6858 0722 Facsimile 65 6885 0838 Part Number 13383L 004 Rev A 2007 ZIH Corp
65. 061 3109 U S A Have been shown to comply with the applicable technical standards of the FCC For Home Office Commercial and Industrial use If no unauthorized change is made in the equipment and if the equipment is properly maintained and operated n n 9 6 07 Xilll Plus R110Xi R170 Xi User Guide 13383L 004 Rev A 4 Compliance Information Compliance Information Compliance Information FCC Compliance Statement This device complies with Part 15 rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation The user is cautioned that any changes or modifications not expressly approved by Zebra Technologies could void the user s authority to operate the equipment To ensure compliance this printer must be used with Shielded Communication Cables FCC Radiation Exposure Statement for printers with RFID encoders This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance 20cm between the radiator and your body This transmitter must not be co located or operating in conjunction with any other antenna or transmitter Canadian DOC Compliance Statement This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de
66. 1 label specifications 207 ribbon specifications 204 170XilllPlus black mark specifications 208 general specifications 201 label specifications 207 ribbon specifications 204 220XillIPlus black mark specifications 208 general specifications 201 label specifications 207 ribbon specifications 204 90XilllPlus black mark specifications 210 general specifications 201 label specifications 209 ribbon specifications 204 96XilllPlus black mark specifications 210 general specifications 201 label specifications 209 ribbon specifications 204 Index A active control panel buttons 21 adhesive test for ribbon coating 38 adjustments LCD 97 left position 92 lower media sensor 60 media sensors 58 print darkness 72 printhead toggle pressure 61 tear off position 73 upper media sensor 58 agency approvals 196 applicator 24 28V isolated and non isolated modes 187 5V isolated and non isolated modes 186 applicator interface connector 181 interface pin configuration 183 signals during applicator modes 181 applicator port setting 95 auto calibration 56 backfeed setting 91 backing removal 129 bar codes list available codes 80 types of codes 195 battery disposal 132 baud setting 86 before you begin setup 26 bitmap scaling factor 97 9 6 07 Xilll Plus R110 Xi R170 Xi User Guide 13383L 004 Rev A 222 Index black mark media described 36 when to clean sensor 133 C CALIBRATE b
67. 102 Load Media in Cutter Mode 0 000 eee 109 Load Media in Rewind Mode No Cutter a 114 Load Media in Rewind Mode with Cutter Option aaa 121 Install the Rewind Plate 0 0 cc RII 128 Remove Media Liner from the Rewind or Peel Spindle 129 6 Routine Maintenance 000 e eee ees 131 Replacing Printer Components 00 000 eee ee tee eee 132 Ordering Replacement Parts 000 e eee eee eee eens 132 Recycling Printer Components cece eee ete eee 132 Bilonis llop HTML 132 Cleaning Schedule and Procedures ee 133 Clean the Exterior 0 0 0 rr 133 Clean the Media Compartment 0c eee ees 134 Clean the Printhead and Platen Roller llle 134 Clean the Sensors llle erra 137 Clean the Snap Plate 2 cc tee 140 Clean the Cutter llle rra 142 Replace the FUSE sas paga aa KARA Rn pb E E X eee Pe oe Ea eee EYES 143 K4 TIOUBICSHOOUNG udesscauirdaxddsxdaakadaus qua ee E dd n died session ee 145 Troubleshooting Checklists 000000 e 146 LCD Error Messages sus iiie NG nhs cos se REDE KG DE ed de xk d 147 Print Quality Problems 00000 cect e rn 151 Calibration Problems rra 155 Communications Problems naass aaaea 156 Ribbon Problems 0 000 eee eens 157 REID Problems 53 Re ese ER PG AMM SERRE RE NR NR Re aos 158 Miscellaneous Printer Probl
68. 2 The labels wind on the rewind spindle or core 18 For instructions for removing the labels from the rewind spindle see Remove Media Liner from the Rewind or Peel Spindle on page 129 9 6 07 XillPlus R110Xi R170Xi User Guide 13383L 004 Rev A 128 Print Modes and Options Print Modes Install the Rewind Plate To install the rewind plate complete these steps 1 Remove the rewind plate from its storage location inside the printer 2 See Figure 23 Position the rewind plate so that the lip on the attached hook plate points down Figure 23 Rewind Plate Upper slot Lower slot Rewind plate Lip Adjustable hook plate O4 W N e 3 Insert the hook plate lip 1 2 in 13 mm into the lower slot in the side plate 4 Align the upper end of the rewind plate with the matching upper slot in the side plate 5 Slide in the rewind plate until it stops against the printer s main frame 13383L 004 Rev A Xilll Plus R110 Xi R170 Xi User Guide 9 6 07 Print Modes and Options 129 Print Modes Remove Media Liner from the Rewind or Peel Spindle Rewind mode and Peel Off mode each use spindles to wind used media liner Remove the media liner from the spindle each time that you change labels Important It is not necessary to turn off the power to remove media liner from the spindle If power is turned off all label formats and images as well as any temporarily saved parameter settings stored
69. 2 099M and the 24 28V version 33361 099M 9 6 07 Xilll Plus R110 Xi R170 Xi User Guide 13383L 004 Rev A 184 Data Ports Applicator Interface Connector Table 22 Applicator Interface Connector Pin Configuration Continued iv Signal Name Signal Type Description 2 PAUSE Input To toggle the current Pause state this input must be asserted LOW for 200 milliseconds or until the SERVICE REQUIRED output pin 10 changes state 6 REPRINT Input If the Reprint feature is enabled this input must be asserted LOW to cause the printer to reprint the last label Ifthe Reprint feature is disabled this input is ignored 7 428 V Power The Interface Power Supply Supplies power to external For the 5V board sensors as required 28V is fused at 2 A r3 Note If operating with 28V signals only pin 7 For the 24 28V may be used to supply power to pin 2 which board 28V is fused creates a non isolated mode of operation This is at 500 mA applicable for all printers except the Caution Replace LLOXiTILPlus the fuse only with one of the same type and rating 8 POWER GROUND Ground The Interface Power Ground 28 V DC Return r Note If pin 7 is used to supply power to pin 2 use this pin to ground pin 1 This is applicable for all printers except the 110XiIIIPlus 9 No function 10 SERVICE Output Asserted LOW in the following circumstances REQUIRED the printhead is open
70. 4 Operating Temperature and Humidity Mode Temperature 41 to 104 F 5 to 40 C 20 to 85 non condensing Direct Thermal 32 to 104 F 0 to 40 C 20 to 85 non condensing Relative Humidity Thermal Transfer Allow Proper Space The printer should have enough space around it for you to be able to open the media door To allow for proper ventilation and cooling leave open space on all sides of the printer Caution Do not place any padding or cushioning material behind or under the printer because this restricts air flow and could cause the printer to overheat Provide a Data Source If the printer will be located away from the data source such as a computer the selected site must provide the appropriate connections to that data source For more information on the types of communication interfaces and their limitations see Select a Data Communication Interface on page 29 Provide a Power Source Place the printer within a short distance of a power outlet that is easily accessible 13383L 004 Rev A Xilll Plus R110 Xi R170 Xi User Guide 9 6 07 Printer Setup 29 Select a Data Communication Interface Select a Data Communication Interface Table 5 provides basic information about data communication interfaces that you can use to connect your printer to a computer You may send label formats to the printer through any data communication interface that is available Select an interface that is supported
71. 4 Ifthe problem persists you may have a bad RFID reader or a loose connection between the RFID reader and the printer Contact Technical Support or an authorized service technician for assistance The printer is RFID ready but no reader is installed Contact an authorized Zebra RFID reseller to acquire a reader for your printer 13383L 004 Rev A XillPlus R110Xi R170Xi User Guide 9 6 07 Troubleshooting 161 Miscellaneous Printer Problems Miscellaneous Printer Problems Table 18 identifies miscellaneous problems with the printer the possible causes and the recommended solutions Problem The LCD displays a language that I cannot read Table 18 Miscellaneous Printer Problems Possible Cause Recommended Solution The language parameter was 1 Press SETUP EXIT to enter configuration changed through the control mode panel or a ZPL command 2 Press the left oval The printer displays the LANGUAGE parameter in the current language Even if you cannot recognize the characters displayed you can still scroll to another language 3 Press the left or right oval to scroll through the choices 4 Press SETUP EXIT The LCD displays SAWE CHANGES in the original language 5 Press NEXT SAVE to exit configuration mode and save the changes if the language does not change you may need to scroll to a different save option by pressing the left or right oval in the previous step 6 Repeat this proce
72. 4 5 in size label backing LxWxH 203x114x114 mm 203x114x114 mm Ticket tag sensing notch LxW 0 12x0 25 in 3x6 mm 0 12x0 25 in 3x6 mm Ticket tag sensing hole diameter 0 125 in 3 mm 0 125 in 3 mm Effective leading edge registration accuracy vertical 0 060 in 1 5 mm 0 060 in 1 5 mm Effective leading edge registration accuracy horizontal 0 060 in 1 5 mm The 90XilIIPlus and 96XillIPlus printers are discontinued 0 060 in 1 5 mm 9 6 07 XillPlus R110Xi R170Xi User Guide 13383L 004 Rev A 210 Specifications Media Specifications 90XilllPlus and 96XillPlus Black Mark Sensing Only Media Specifications 90 XilllPlus 96 Xilll Plus Mark length Minimum 0 12 in 3 mm 0 12 in 3 mm measuring parallel to label c 043in 11 mm 0 43 in 11 mm or tag edge Mark width measuring to Minimum 0 43 in 11 mm 0 43 in 11 mm perpendiculariapel t g edge Maximum Full media width Full media width Mark location Must be located within Must be located within 0 040 in 1 mm of the inside 0 040 in 1 mm of the inside media edge media edge Mark density in Optical Density Unit 51 0 51 0 ODU The 90XilIIPlus and 96XillIPlus printers are discontinued 13383L 004 Rev A Xilll Plus R110 Xi R170Xi User Guide 9 6 07 End User License Agreement Please read the terms of this End User License Agreement the
73. 7 data cables 30 data ports 173 data source communication interfaces 173 connections 29 site selection 28 date setting 97 DB 9 to DB 25 connection 179 declaration of conformity 3 default password 68 defragmenting message 150 delimiter character setting 89 diagnostics 163 direct thermal mode media scratch test 37 setting 74 disable password protection 68 display language changing from unreadable language 161 selection 98 disposal of printer parts 132 dpi format conversion 97 13383L 004 Rev A XillPlus R110Xi R170Xi User Guide 9 6 07 E electrical specifications 198 electronics cover 18 end user license agreement 211 enter Setup mode 66 environmental specifications 199 error messages 147 Error mode 21 Ethernet characteristics of internal wired connection 29 characteristics of wireless connection 29 internal wired connection and configuration 32 wireless connection and configuration 32 exit Setup mode 67 exterior cleaning 133 external view of printer 18 F factory defaults reload parameters 67 restore network settings 67 fanfold media described 36 FCC compliance 4 FCC radiation exposure limits 4 features 194 FEED button FEED and PAUSE self test 170 FEED self test 166 function 21 Flash memory 83 font list 80 fonts using PCMCIA memory card 190 format convert setting 97 format list 81 format memory card 82 format prefix setting 89 H hardware con
74. 8 Assignment You may not assign this Agreement or any of your rights or obligations hereunder by operation of law or otherwise without the prior written consent of Zebra Zebra may assign this Agreement and its rights and obligations without your consent Subject to the foregoing this Agreement shall be binding upon and inure to the benefit of the parties to it and their respective legal representatives successors and permitted assigns 19 Modification No modification of this Agreement shall be binding unless it is in writing and is signed by an authorized representative of the party against whom enforcement of the modification is sought 20 Waiver The failure by a party to exercise any right hereunder shall not operate as a waiver of such party s right to exercise such right or any other right in the future 21 QUESTIONS Should you have any questions or if you desire to contact Zebra for any reason please contact the Zebra subsidiary serving your country or write Zebra Technologies International LLC 333 Corporate Woods Parkway Vernon Hills Illinois 60061 Effective February 2006 9 6 07 XillPlus R110Xi R170Xi User Guide 13383L 004 Rev A 215 216 End User License Agreement Notes 13383L 004 Rev A XillPlus R110Xi R170Xi User Guide 9 6 07 Glossary alphanumeric Indicating letters numerals and characters such as punctuation marks backfeed When the printer pulls the media and ribbon if used b
75. 9 6 07 Print Modes The printer can print on roll or fanfold media and use different print modes for label removal Use a print mode that matches the media being used and the printer options available Table 8 For more information on the types of media see Types of Media on page 35 Mode Tear Off default setting Table 8 Print Modes When to Use Use for most applications Can use roll or fanfold media See Load Media in Tear Off Mode on page 44 Operations 43 Print Modes Printer Action Each label or strip of labels can be torn off after printing Peel Off Use only if printer has the The liner is peeled away Peel Off or Rewind option from the label during Usually uses roll media See printing When the printed Load Media in Peel Off label is removed the next Mode on page 102 label prints Cutter Use only if printer has a The printer automatically cutter option Usually uses cuts the label after it is roll media See Load Media printed in Cutter Mode on page 109 Rewind Use only if printer has the The media and or liner are Rewind option without a cutter Can use roll or fanfold media See Load Media in Rewind Mode No Cutter on page 114 rewound onto a core as they are printed Rewind with Cutter Option Use only if printer has the Rewind option and a cutter Can use roll or fanfold media See Load Media in Rewind Mode with Cutter Option on page 121 The media and or li
76. 9 6 07 Xilll Plus R110 Xi R170 Xi User Guide 13383L 004 Rev A 146 Troubleshooting Troubleshooting Checklists Troubleshooting Checklists If an error condition exists with the printer review this checklist o o Is there an error message on the LCD If yes see LCD Error Messages on page 147 Are noncontinuous labels being treated as continuous labels If yes see Calibrate Media and Ribbon Sensor Sensitivity on page 85 Is the CHECK RIBBON light on when ribbon is loaded properly If yes see Calibrate Media and Ribbon Sensor Sensitivity on page 85 Are you experiencing problems with print quality If yes see Print Quality Problems on page 151 Are you experiencing communications problems If yes see Communications Problems on page 156 If the labels are not printing or advancing correctly review this checklist m m Are you using the correct type of labels Review the types of label in Types of Media on page 35 Are you using a label that is narrower than the maximum print width See Set Print Width on page 75 Review the label and ribbon loading illustrations in Print Modes on page 43 and Load Ribbon on page 49 Does the printhead need to be adjusted See Adjust Printhead Pressure and Toggle Position on page 6lfor more information Do the sensors need to be calibrated See Calibrate Media and Ribbon Sensor Sensitivity on page 85 for more information If none of the above suggestions correct the
77. 913 8766 Technical Support T 1 877 ASK ZEBRA 275 9327 F 1 847 913 2578 Hardware ts1 zebra com Software ts3 zebra com Europe Africa Middle East and India Regional Headquarters Zebra Technologies Europe Limited Zebra House The Valley Centre Gordon Road High Wycombe Buckinghamshire HP13 6EQ UK T 444 0 1494 472872 F 444 0 1494 450103 Asia Pacific Regional Headquarters Zebra Technologies Asia Pacific LLC 120 Robinson Road 3106 01 Parakou Building Singapore 068913 T 65 6858 0722 F 65 6885 0838 Technical Support T 44 0 1494 768298 F 444 0 1494 768210 Germany Tsgermany zebra com France Tsfrance zebra com Spain Portugal Tsspain 9 zebra com All other areas Tseurope zebra com Technical Support T 65 6858 0722 F 65 6885 0838 E China tschina 9 zebra com All other areas tsasiapacific zebra com Customer Service Dept For printers parts media and ribbon please call your distributor or contact us T 1 877 ASK ZEBRA 275 9327 E clientcare zebra com Internal Sales Dept For printers parts media and ribbon please call your distributor or contact us T 44 0 1494 768316 F 444 0 1494 768244 E cseurope zebra com Customer Service For printers parts media and ribbon please call your distributor or contact us T 65 6858 0722 F 65 6858 0836 9 6 07 Xilll Plus R110 XilR170Xi User Guide
78. ABEL f ERROR 11 OO O CHECK RIBBON O PAPER OUT G O DATA 2 CANCEL CALIBRATE LCD PLUS button MINUS button PREVIOUS button NEXT SAVE button SETUP EXIT button FEED button PAUSE button CANCEL button CALIBRATE button Ni a al S w po Indicator lights 13383L 004 Rev A XillPlus R110Xi R170Xi User Guide 9 6 07 Introduction 21 Control Panel Control Panel LCD The control panel LCD functions differently in different printer modes In Operating mode the LCD displays the printer s status sometimes in conjunction with a control panel light see Control Panel Indicator Lights on page 23 In Pause mode the printer stops printing temporarily In Setup mode you can use the control panel LCD to view or modify printer parameters see Control Panel Parameters on page 71 n Error mode the LCD may display an alert or error message see LCD Error Messages on page 147 Control Panel Buttons Table 1 describes the function of each button Table 1 Control Panel Buttons Button Appearance Function PAUSE Stops and restarts the printing process or removes error messages and Il clears the LCD PAUSE Ifthe printer is idle it enters Pause mode immediately Ifthe printer is printing the label is completed before the printer pauses FEED Advances a blank label Ng If the printer is idle or paused th
79. Agreement carefully The Agreement is a legal agreement between you either an individual or a single entity and Zebra Technologies International LLC Zebra for the Zebra computer software and or firmware accompanying this End User License Agreement and any associated media printed materials and any online or electronic documentation collectively Software By installing or using the Software you agree to be bound by the terms of this Agreement If you do not agree to the terms of this Agreement you may not install or use the Software 1 Grant of License The Software is protected by copyright and other intellectual property laws and international treaties The Software is licensed to you and not sold subject to the terms of this Agreement Subject to the terms of this Agreement Zebra hereby grants you a limited personal non exclusive license during the term of this Agreement to use the Software solely and exclusively for your internal use for the operation of your associated Zebra printer s and for no other purpose To the extent that any portion of the Software is provided to you in a manner that is designed to be installed by you you may install one copy of the installable Software on one hard disk or other storage device for one printer computer workstation terminal or other digital electronic device as applicable an Electronic Device and you may access and use that Software as installed on that Electronic Device so
80. Data compression Automatic virtual input buffer management Format inversion Mirror image printing Four position field rotation 0 90 180 270 Slew command Controlled via mainframe mini computer PC portable data terminal Programmable quantity with print pause and cut control Communicates in printable ASCII characters Error checking protocol Status message to host upon request Serialized fields In spec OCR A and OCR B UPC EAN User programmable password 13383L 004 Rev A Xilll Plus R110 Xi R170Xi User Guide 9 6 07 Bar Codes Types of bar codes include Bar code ratios 2 1 7 3 5 2 3 1 Codabar supports ratios of 2 1 up to 3 1 CODABLOCK Code 11 Code 39 supports ratios of 2 1 up to 3 1 Code 49 two dimensional bar code Code 93 Code 128 with subsets A B and C and UCC case codes Check digit calculation where applicable Data Matrix EAN 8 EAN 13 EAN extensions ISBT 128 Industrial 2 of 5 Interleaved 2 of 5 supports ratios of 2 1 up to 3 1 Modulus 10 Check Digit Specifications 195 Features LOGMARS MaxiCode Micro PDF MSI PDF 417 2 dimensional bar code PLANET code Plessey POSTNET QR Code RSS code Standard 2 of 5 TLC 39 UPC A UPC E UPC extensions 9 6 07 XillPlus R110Xi R170Xi User Guide 13383L 004 Rev A 196 Specifications Agency Approvals Agency Approvals The agency approvals
81. E SID POWER Mb s brs Mb s 1 Mbrs CURRENT TX RATE RECEIVE ANTENNA ANTENNA ENCRYPTION MODE ENCRYPT INDEX POOR SIGNAL PREAMBLE ASSOCIATED 13383L 004 Rev A XillPlus R110Xi R170Xi User Guide 9 6 07 Configuration 71 Control Panel Parameters Control Panel Parameters Use the LCD on the control panel to view and adjust printer settings How to View or Modify Parameters While viewing parameters press NEXT SAVE to continue to the next parameter or press PREVIOUS to return to the previous parameter in the cycle When a parameter is changed an asterisk appears in the upper left corner of the display to indicate that the value is different from the one currently active in the printer gt Note Your label preparation software or the printer driver may override adjustments made through the control panel Refer to the software or driver documentation for more information Additional Parameters Additional parameters appear in the following situations When a wired print server is installed in the printer For more information see the appropriate manual the ZebraNet 10 100 Print Server User and Reference Guide or the PrintServer II User and Reference Guide When a wireless print server is installed in the printer For more information see the ZebraNet Wireless Print Server and Wireless Plus Print Server User Guide When a Radio Frequency Identification RFID reader is installed See the
82. E MODE Select Start Print Signal This parameter determines how the printer reacts to the Start Print Signal input on pin 3 of the applicator interface connector at the rear of the printer Caution Start Print Signal is set by the applicator manufacturer and should not be changed unless the factory defaults have been reloaded Please make a note of it While other choices are valid the printer must be returned to its designated setting for it to work properly Default PULSE MODE Selections PULSE MODE LEVEL MODE PULSE MODE Labels print when the signal transitions from HIGH to LOW LEVEL MODE Labels print as long as the signal is asserted LOW To change the value shown 1 Press the left or right oval to toggle between the options 9 6 07 XillPlus R110Xi R170Xi User Guide 13383L 004 Rev A Configuration Control Panel Parameters Table 10 Printer Parameters Sheet 25 of 27 Parameter RESYNCH MODE FEED MODE Action Explanation Select Resynch Mode This parameter determines how the printer reacts if the label synchronization is lost and the label top is not where expected Default FEED MODE Selections FEED MODE ERROR MODE e FEED MODE If the label top is not where expected the printer feeds a blank label to find the label top position e ERROR MODE If the label top is not where expected the printer stops enters Pause mode displays the message Error Condition Feed Label flashes the ERR
83. FTWARE WILL BE UNINTERRUPTED OR ERROR FREE To the extent that the Software covered by this EULA includes emulation libraries such emulation libraries do not work 100 correctly or cover 100 of the functionality of the printer language being emulated are offered as is AND WITH ALL FAULTS AND ALL THE DISCLAIMERS AND LIMITATIONS CONTAINED IN THIS PARAGRAPH AND THIS AGREEMENT APPLY TO SUCH EMULATION LIBRARIES 9 6 07 Xilll Plus R110 Xi R170 Xi User Guide 13383L 004 Rev A 214 End User License Agreement 13 Limitation of Liability and Damages ZEBRA DOES NOT ASSUME RESPONSIBILITY FOR ANY SPECIFIC APPLICATION OF THE SOFTWARE OR FOR COMPATIBILITY WITH OTHER SOFTWARE OR EQUIPMENT TO THE FULL EXTENT ALLOWED BY LAW ZEBRA EXCLUDES FOR ITSELF AND ITS LICENSORS AND SUPPLIERS ANY LIABILITY FOR ANY DAMAGES INCLUDING WITHOUT LIMITATION DIRECT CONSEQUENTIAL INCIDENTAL INDIRECT SPECIAL EXEMPLARY OR PUNITIVE DAMAGES OF ANY KIND OR FOR LOSS OF REVENUE OR PROFITS LOSS OF BUSINESS DAMAGE TO GOODWILL LOSS OF INFORMATION OR DATA OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE INSTALLATION MAINTENANCE USE PERFORMANCE FAILURE OR INTERRUPTION OF ANY PRODUCTS PARTS OR SOFTWARE WHETHER BASED ON CONTRACT TORT NEGLIGENCE STRICT LIABILITY OR OTHERWISE EVEN IF ZEBRA OR ANY LICENSOR OR SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES TO THE MAXIMUM EXTENT AUTHORIZED BY LAW THIS DISCLAIMER OF LIABILITY
84. GTH SHORT CAL and NO MOTION Feed feeds the labels to the first registration point Calibration determines the length of the label and adjusts the sensor settings Length In continuous mode feeds the last stored label length In noncontinuous mode calibrates based on the maximum label length setting see Set Maximum Label Length on page 76 Short Cal calibrates label length using the current sensor settings No Motion the media does not move You must press FEED to cause the printer to resynch to the start of the next label To change the value shown l Press the left or right oval to scroll through the options BRCKFEED DEFAULT Select Backfeed Sequence This parameter sets when label backfeed occurs after a label is removed in some print modes It has no effect in Rewind mode This setting is superseded by JS when received as part of a label format See the ZPL II Programming Guide for more information Default DEFAULT 90 Selections DEFAULT AFTER BEFORE 10 20 30 40 50 60 70 80 OFF To change the value shown 1 Press the left or right oval to scroll through the options LABEL TOP taba EENHNENEN Adjust Label Top Position This parameter adjusts the print position vertically on the label Positive numbers adjust the label top position farther down the label away from the printhead negative numbers adjust the position up the label toward the printhead The d
85. ISABLED MEDIA ENABLED To change the Early Warning settings 1 When the LCD displays EARLY WARNING MEDIA press the left or right oval to toggle between EHRBLED and DISABLED If you are prompted for a password enter your password using the instructions in Change Password Protected Parameters on page 68 2 Ifyou enable the Early Warning System do the following a Exit Setup mode and save changes to enable additional parameters b Enter Setup mode again The media and ribbon parameters LABELS PER ROLL MEDIA REPLACED RIBBOH LEHGTH and RIBBON REPLACED appear c Adjust the settings as necessary descriptions of each of these parameters follows Set Number of Labels Per Roll for Early Warning This parameter appears only when Early Warning for Media is enabled This value should correspond to the number of labels per roll of the media that you are using Default 0900 Range 100 to 9999 To change the value shown LABELS PEF ROLL 9596 1 Press the left oval to move the cursor 2 Press the right oval to increase the value of the digit Based on the number entered when the printer detects that less than 15 of the labels remain WARMING MEDIA LOW appears on the LCD If the alert function is enabled the printer generates an alert When the printhead is opened and then closed after a media warning is received the LCD prompts with MEDIA REPLACED 3 Ifyou replaced the media press the right oval to select ES t
86. LCD monitor the progress and indicate the results of the individual tests All messages during the POST display in English however if the test fails the resulting messages cycle through the international languages as well 9 6 07 Xilll Plus R110Xi R170 Xi User Guide 13383L 004 Rev A 164 Troubleshooting Printer Diagnostics CANCEL Self Test To perform the CANCEL Self Test complete these steps The CANCEL self test prints a configuration label Figure 31 1 Turn off O the printer A printer configuration label prints Figure 31 Figure 31 Configuration Label PRINTER CONFIGURATION Zebra Technologies ZTC 170XiI1IP1us 300dpi 2 Press and hold CANCEL while turning on I the printer Hold CANCEL until the first control panel light turns off 2BR4952228 WEB DIRECT THERMA 168 00 12 MM BIDIRECTIONAL RS232 9600 DEFAULT 000 1984 12 MM FULL V60 13 0 1 lt V30 XW3 S6 CUSTOMIZED DARKNESS PRINT SPEED TERR OFF PRINT MODE MEDIA TYPE SENSOR TYPE PRINT METHOD PRINT WIDTH LABEL LENGTH MAXIMUM LENGTH EARLY WARNING EARLY WARNING USB COMM PARALLEL COMM SERIAL COMM BAUD DATA BITS PARITY HOST HANDSHAKE PROTOCOL NETWORK ID COMMUNICATIONS CONTROL PREFIX 11 FORMAT PREFIX DELIMITER CHAR g PEDIA PO PIER UP BRCKFEED LABEL TOP LEFT POSITION HEAD TEST COUNT HEAD RESISTOR VERIFIER PORT
87. OR light and asserts the Service Required signal pin 10 on the Applicator Interface Connector To resynch the media to the top of the label in Error mode press PAUSE to exit Pause mode The ERROR light stops flashing and the Service Required signal is deactivated The action of the printer is determined by the Head Clase configuration selection see Select Head Close Option on page 91 To change the value shown Press the left or right oval to toggle between the options WEB 5 Bri NEENEEEN MEDIA 5 B75 NENEEEN RIBBON 5 Bri EENEEEN TAKE LABEL EENEEEN MARK 5 Hee E MARK MED 5 ma E MEDIA LEO Baez E RIBBON LED maa E MARK LED BES E These parameters are automatically set during the calibration procedure and should be changed only by a qualified service technician Refer to the ZPL II Programming Guide for information on these parameters To skip these parameters 1 Press NEXT SAVE repeatedly 13383L 004 Rev A Xilll Plus R110Xi R170 Xi User Guide 9 6 07 Parameter LCD ADJUST 18 Configuration 97 Control Panel Parameters Table 10 Printer Parameters Sheet 26 of 27 Action Explanation Adjust LCD Display This parameter allows you to adjust the brightness of your LCD if it is difficult to read Default 10 Range 00 to 19 To change the value shown 1 Press the right oval to increase the value increase brightness 2 Press the left oval t
88. ORARY Saves the changes until power is turned off CRHCEL Cancels all changes made since you entered Setup mode except for changes made to the darkness and tear off settings which go into effect as soon as they are made LOAD DEFAULTS Restores all parameters other than the network settings back to the factory defaults Use care when loading defaults because you will need to reload all settings that you changed manually Note Loading factory defaults causes the printer to auto calibrate LOAD LAST SRUE Loads values from the last permanent save DEFAULT HET Restores the wired and wireless network settings back to factory defaults 3 Press NEXT SAVE to select the displayed choice When the configuration and calibration sequence is done PRINTER READY displays 9 6 07 Xilll Plus R110 Xi R170 Xi User Guide 13383L 004 Rev A 68 Configuration Change Password Protected Parameters Change Password Protected Parameters Certain parameters including the communication parameters are password protected by factory default Caution Do not change password protected parameters unless you have a complete understanding of the parameters functions If the parameters are set incorrectly the printer may function unpredictably The first time that you attempt to change a password protected parameter the printer displays ENTER PASSWORD Before you can change the parameter you must enter the four digit numeric p
89. Plus Print Ethernet print Server User Guide for configuration instructions A copy of this manual is Server available at http www zebra com manuals or on the user CD that came with your printer 13383L 004 Rev A XillPlus R110Xi R170Xi User Guide 9 6 07 Printer Setup 33 Connect the Printer to a Power Source Connect the Printer to a Power Source The AC power cord must have a three prong female connector on one end that plugs into the mating AC power connector at the rear of the printer If a power cable was not included with your printer refer to Power Cord Specifications on page 34 Caution For personnel and equipment safety always use an approved three conductor power cord specific to the region or country intended for installation This cord must use an IEC 320 female connector and the appropriate region specific three conductor grounded plug configuration To connect the printer to a power source complete these steps 1 Toggle the printer power switch to the off O position 2 Plug the power cord into the AC power connector 1 on the rear of the printer x amp 3 Plug the other end of the power cord into a power outlet near the printer 4 Turn on D the printer The control panel LCD and lights activate indicating that the printer is booting up 9 6 07 XillPlus R110Xi R170Xi User Guide 13383L 004 Rev A 34 Printer Setup Connect the Printer to a Power Source Power Cord Specifications
90. R110Xi R170Xi User Guide 9 6 07 Print Modes and Options 121 Print Modes Load Media in Rewind Mode with Cutter Option Some printers with the Cutter option can use Rewind mode to print and save a roll of labels Figure 22 This section shows how to load media for Rewind mode in printers that have a Cutter option Note Rewind mode cannot be used with the Cutter option on 110XiIIIP us or R110Xi printers Figure 22 Media Loaded in Rewind Mode with Cutter Option 1 2 3 4 5 Printhead open lever Media guide Media guide roller Media supply guide Labels Guide plate Spindle hook Rewind spindle Rewind plate for Rewind mode with Cutter option 10 Printed label 11 Cutter In new printers remove the protective plastic covering from the rewind plate before using oo A w N NO 9 6 07 XillPlus R110Xi R170Xi User Guide 13383L 004 Rev A 122 Print Modes and Options Print Modes Caution While performing any tasks near an open printhead remove all rings watches hanging necklaces identification badges or other metallic objects that could touch the printhead You are not required to turn off the printer power when working near an open printhead but Zebra recommends it as a precaution If you turn off the power you will lose all temporary settings such as label formats and you must reload them before you resume printing To set up the Rewind mode for print
91. RFID Programming Guide for more information Copies of these manuals are available at http www zebra com manuals or on the user CD that came with your printer 9 6 07 Xilll Plus R110 Xi R170 Xi User Guide 13383L 004 Rev A 72 Configuration Control Panel Paramet ers Standard Printer Parameters Table 10 shows parameters in the order in which they are displayed when you press NEXT SAVE after entering Setup mode Parameter DRRKHESS EEHEHE Table 10 Printer Parameters Sheet 1 of 27 64 4 Action Explanation Adjust Print Darkness Darkness burn duration settings depend on a variety of factors including ribbon type media type and the condition of the printhead You may adjust the darkness for consistent high quality printing Important Set the darkness to the lowest setting that provides good print quality If the darkness is set too high the ink may smear the ribbon may burn through or the printhead may wear prematurely If printing is too light or if there are voids in printed areas increase the darkness If printing is too dark or if there is spreading or bleeding of printed areas decrease the darkness The FEED Self Test on page 166 can be used to determine the best darkness setting You may want to adjust darkness while performing the PAUSE Self Test on page 165 Because the darkness setting takes effect immediately you can see the results on labels that are currently printing Darkness settings
92. Rev A 110 Print Modes and Options Print Modes 3 Open the printhead assembly by rotating the printhead open lever 1 counter clockwise 4 Loosen the thumb screw not visible from this angle that is located on the bottom of the outer media guide 1 5 Slide the outer media guide 1 all the way out 13383L 004 Rev A XillPlus R110Xi R170Xi User Guide 9 6 07 Print Modes and Options 111 Print Modes 6 If your printer includes a media dancer assembly 1 thread the media under the media dancer assembly roller For all printers thread the media under the media guide roller 2 and then the upper media sensor 3 the media over the them the media obstructs the ribbon sensor and causes a false Important Make sure that you thread the media under these components If you thread RIBBON OUT error 7 A Caution The cutter blade is sharp Do not touch or rub the blade with your fingers Thread the media forward until it passes under the printhead assembly 1 under the snap plate 2 and through the cutter assembly 3 9 6 07 Xilll Plus R110 Xi R170 Xi User Guide 13383L 004 Rev A 112 Print Modes and Options Print Modes 8 Align the media with the inner media guide 1 Slide in the outer media guide 2 until it just touches the edge of the media 9 Tighten the thumb screw not visible from this angle that is located on the bottom of the outer media guide 1 9 3 13383L 004
93. Rev A Xilll Plus R110 Xi R170Xi User Guide 9 6 07 Print Modes and Options 113 Print Modes 10 Push down the printhead assembly 1 and then rotate the printhead open lever 2 clockwise until it locks into place 2 9 6 07 XillPlus R110Xi R170Xi User Guide 13383L 004 Rev A 114 Print Modes and Options Print Modes Load Media in Rewind Mode No Cutter Rewind mode Figure 21 allows the media to be wound on a core after printing This section shows how to load media for Rewind mode in printers that do not have a Cutter option Figure 21 Media Loaded in Rewind Mode 1 2 a 4 5 Printhead open lever Media guide Media guide roller Media supply guide Labels Guide plate Spindle hook Rewind spindle e oO A wi N e NO Rewind plate for Rewind mode only 10 Printed labels In new printers remove the protective plastic covering from the rewind plate before using 13383L 004 Rev A XillPlus R110Xi R170Xi User Guide 9 6 07 Print Modes and Options 115 Print Modes Caution While performing any tasks near an open printhead remove all rings watches hanging necklaces identification badges or other metallic objects that could touch the printhead You are not required to turn off the printer power when working near an open printhead but Zebra recommends it as a precaution If you turn off the power you will lose all temporary settings such as label formats
94. WLAN 9 6 07 Xilll Plus R110 Xi R170 Xi User Guide 13383L 004 Rev A 30 Printer Setup Select a Data Communication Interface Data Cables and Wireless Cards You must supply all data cables or wireless cards for your application Data Cables Ethernet cables do not require shielding but all other data cables must be fully shielded and fitted with metal or metallized connector shells Unshielded data cables may increase radiated emissions above the regulated limits To minimize electrical noise pickup in the cable Keep data cables as short as possible Do not bundle the data cables tightly with the power cords Do not tie the data cables to power wire conduits Wireless Cards For supported wireless cards refer to the ZebraNet Wireless Print Server and Wireless Plus Print Server User Guide A copy of the manual is available at http www zebra com manuals or on the user CD that came with your printer Connect the Printer to the Computer or Network Table 6 shows how to connect the different types of data cables to your printer and computer The connectors on the back of your computer may be in different locations than on the sample computer shown in this section Caution Ensure that the printer power is off O before connecting data communications cables Connecting a data communications cable while the power is on I may damage the printer Table 6 Connecting the Printer to a Computer or Network Interface Con
95. a hangs on and is loaded from the media supply hanger Fanfold media is stored away from or in the bottom of the printer and can drape across the media supply hanger Roll Media To place roll media on the media supply hanger complete these steps 1 Slide out and flip down the media supply guide 2 Place the roll of media on the media supply hanger Push the roll back as far as it will go 3 Flip up the media supply guide and then slide it in until it touches the edge of the roll 13383L 004 Rev A XillPlus R110Xi R170Xi User Guide 9 6 07 Operations 41 Prepare the Media for Loading Fanfold Media You can load fanfold media through the rear access slot or through the bottom access slot Using the media supply hanger is optional Figure 8 Rear Feed Using Media Supply Hanger Figure 9 Bottom Feed Without Using Media Supply Hanger 9 6 07 XillPlus R110Xi R170Xi User Guide 13383L 004 Rev A 42 Operations Prepare the Media for Loading To load fanfold media complete these steps 1 Thread the fanfold media through the rear or bottom access slot 2 Do you wish to use the media supply guide If Then No Continue with the media loading procedure for the desired print mode Yes a Slide out and flip down the media supply guide 3 Flip up the media supply guide and then slide it in until it touches the edge of the media 13383L 004 Rev A Xilll Plus R110 Xi R170 Xi User Guide
96. able 9 shows the different methods for calibration Type of Calibration Auto calibration Table 9 Types of Calibration Description The printer automatically sets the value it detects for the spaces between labels When How It Occurs Occurs at the following times When the printer is first turned on if CALIBRATION is selected for MEDIA POWER UP see Select Media Power Up Option on page 90 When the printer feeds media after the printhead is closed if CALIBRATION is selected for HERD CLOSE see Select Head Close Option on page 91 As part of both the sensor profile and media and ribbon sensor calibration procedures Long Standard The printer does the following To perform a long calibration do one Calibration e feeds media and ribbon of the following sets the values it detects for media Press PAUSE bd the control panel length media type continuous or to pause the printer and then press non continuous and print mode CALIBRATE thermal transfer or direct thermal Select CALIBRATION for the updates the sensor values HEDIR POWER UP or HERD CLOSE parameter see Select Media Power Up Option on page 90 or Select Head Close Option on page 91 Short Calibration The printer calibrates using the Select SHORT CAL for the MEDIA current sensor values rather than detecting the spaces between labels and resetting the sensors This calibration sequence uses fewer labels than the long calibr
97. ack mark 36 continuous roll media 36 fanfold 36 loading 43 media LED setting 96 non continuous roll media 36 ordering 13 perforated 36 RFID smart labels 35 setting media type 74 specifications 205 tag stock 35 types of media 35 web 36 media and ribbon sensor calibration procedure 85 media compartment cleaning 134 media door 18 media liner removal 129 media loading Cutter Mode 109 Peel Off Mode 102 Rewind Mode 114 Rewind Mode with Cutter option 121 Tear Off mode 44 media path cleaning 133 media power up setting 90 Media S setting 96 media scratch test 37 media sensor adjustments 58 location 138 print sensor profile 84 sensor sensitivity calibration 57 memory card installation PCMCIA memory card 190 modem connection 179 N network configuration label printing 70 printing using List Network parameter 81 network ID setting 88 NEXT SAVE button function 22 non continuous media described 36 setting media type 74 non isolated mode for applicator control signals 28V operation 187 5V operation 186 O operating conditions 28 Operating mode 21 ordering replacement parts 132 ordering ribbon and media 13 OUT OF MEMORY message 150 P PAPER OUT message 148 parallel port cabling requirements 174 characteristics of parallel connection 29 connection and configuration 31 pin configuration 174 setting parallel communications 86 settings 174 parity setting 87 pas
98. ackward into the printer so that the beginning of the label to be printed is properly positioned behind the printhead Backfeed occurs when operating the printer in Tear Off and Applicator modes bar code A code by which alphanumeric characters can be represented by a series of adjacent stripes of different widths Many different code schemes exist such as the universal product code UPC or Code 39 black mark A registration mark found on the underside of the print media that acts as a start of label indication for the printer See non continuous media calibration of a printer A process in which the printer determines some basic information needed to print accurately with a particular media and ribbon combination To do this the printer feeds some media and ribbon if used through the printer and senses whether to use the direct thermal or thermal transfer print method and if using non continuous media the length of individual labels or tags character set The set of all letters numerals punctuation marks and other characters that can be expressed by a particular font or bar code character shaping Characters assume different glyphic forms depending on the context They can be used with a script based language check digit A character added to a bar code symbol that indicates to the scanner that it has read the symbol correctly configuration The printer configuration is a group of operating parameters specific to the printer a
99. ade after approximately 60 000 cuts no lubrication is needed for this printer A Caution The cutter blade is sharp Do not touch or rub the blade with your fingers Caution Some commercially available lubricants will damage the finish and the mechanical parts if used innappropriately on this printer 13383L 004 Rev A XillPlus R110Xi R170Xi User Guide 9 6 07 Routine Maintenance 133 Cleaning Schedule and Procedures Cleaning Schedule and Procedures Cleaning your printer regularly maintains print quality and may extend the life of the printer The recommended cleaning schedule is shown in Table 11 See the following pages for specific procedures Caution While performing any tasks near an open printhead remove all rings watches hanging necklaces identification badges or other metallic objects that could touch the printhead You are not required to turn off the printer power when working near an open printhead but Zebra recommends it as a precaution If you turn off the power you will lose all temporary settings such as label formats and you must reload them before you resume printing Caution Use only the cleaning agents indicated Zebra is not responsible for damage caused by any other fluids being used on this printer Table 11 Recommended Printer Cleaning Schedule Area Method Interval Printhead Solvent Perform these procedures at the following times Platen roller Solvent e When CLEAN HEAD HOW appear
100. age 85 The DATA light The download was not Turn off O the printer flashes indefinitely successful For best results Wait 10 seconds after you attempt to download printer or reader firmware cycle power on the printer before downloading any firmware Turn on 1 the printer Attempt to download the firmware again posee pas rs If the problem persists contact Technical Support 9 6 07 Xilll Plus R110 Xi R170 Xi User Guide 13383L 004 Rev A 159 160 Troubleshooting RFID Problems Problem RFID parameters do not appear in Setup mode and RFID information does not appear on the printer configuration label Table 17 RFID Problems Continued Possible Cause The printer was powered off O and then back on I too Recommended Solution Wait at least 10 seconds after turning the printer power off before turning it back on quickly for the RFID readerto 1 Turn off O the printer itali ze properly 2 Wait 10 seconds 3 Turn on D the printer 4 Check for the RFID parameters in Setup mode or for RFID information on a new configuration label An incorrect version of printer 1 or reader firmware was loaded 2 Download the correct printer or reader on the printer firmware if necessary If the problem persists contact Technical Support The printer is unable to 1 Turn off O the printer communicate with the RFID 2 Wait 10 seconds reader 3 Turn on D the printer
101. also may be changed by the driver or software settings Default 04 0 Range 00 0 to 30 0 To change the value shown Press the right oval to increase darkness 2 Press the left oval to decrease darkness PRINT SPEED 2 IPS Adjust Print Speed Adjusts the speed for printing a label given in inches per second Slower print speeds typically yield better print quality Print speed changes take effect upon exiting Setup mode Default 2 IPS Range 2 to 12 IPS depends on specific printer To change the value shown Press the right oval to increase the value 2 Press the left oval to decrease the value 13383L 004 Rev A Xilll Plus R110 Xi R170 Xi User Guide 9 6 07 Configuration 73 Control Panel Parameters Table 10 Printer Parameters Sheet 2 of 27 Parameter Action Explanation Adjust the Tear Off Position This parameter establishes the position of the media over the tear off peel off bar after printing TERR OFF 888 EEHEHE See Figure 16 Higher numbers move the media out the tear line moves closer to the leading edge of the next label and lower numbers move the media in the tear line moves closer to the edge of the label just printed Figure 16 Tear Off Position Adjustment ii cae il 1 aaa esak 1 Media direction 2 Factory set tear line location at position 00 Default 0 Range 120 to 120 To change the value shown 1 Press
102. and product markings in this section apply only to the printers specified XillPlus Non RFID or RFID Ready without RFID Reader Installed The following apply only to printers that do not have RFID readers installed Agency Approvals TEC 60950 1 EN55022 Class B EN55024 EN61000 3 2 3 3 Product Markings NRTL NOM CE Gost R FCC B S Mark Argentina ICES 003 MIC VCCI BSMI C Tick ZIK CCC RXi or Xilll Plus with RFID Reader Installed The following apply only to printers that have RFID readers installed The agency approvals and product markings vary based on the type of reader UHF versus HF United States and Canada RXi or XilllPlus with UHF Reader Installed Agency Approvals IEC60950 1 EN55022 Class B FCC Part 15 247 IC RSS 210 Product Markings NRTL FCC B FCC ID Intentional radiators ICES 003 IC ID Intentional radiators 13383L 004 Rev A XillPlus R110Xi R170Xi User Guide 9 6 07 Specifications Agency Approvals United States Canada and EU RXi or XilllPlus with HF Reader Installed Agency Approvals IEC60950 1 EN55022 Class B EN 301 489 3 EN 300 330 2 EN 55024 EN 61000 3 2 3 3 FCC Part 15 225 IC RSS 210 Product Markings NRTL e FCC B e ICES 003 CE FCC ID Intentional radiators C ID Intentional radiators 9 6 07 XillPlus R110Xi R170Xi User Guide 13383L 004 Rev A 197 198 Specifica
103. and you must reload them before you resume printing To set up the printer in Rewind mode complete these steps 1 If you have not already done so install the rewind plate See Install the Rewind Plate on page 128 for instructions 2 Set the printer to Rewind mode See Select Print Mode on page 73 for instructions 3 Insert media into the printer See Prepare the Media for Loading on page 40 for instructions 4 Open the printhead assembly by rotating the printhead open lever 1 counter clockwise 5 Loosen the thumb screw not visible from this angle that is located on the bottom of the outer media guide 1 E 9 6 07 Xilll Plus R110Xi R170 Xi User Guide 13383L 004 Rev A 116 Print Modes and Options Print Modes 6 Slide the outer media guide 1 all the way out 7 If your printer includes a media dancer assembly 1 thread the media under the media dancer assembly roller For all printers thread the media under the media guide roller 2 and then the upper media sensor 3 the media over the them the media obstructs the ribbon sensor and causes a false Important Make sure that you thread the media under these components If you thread RIBBON OUT error 13383L 004 Rev A XillPlus R110Xi R170Xi User Guide 9 6 07 Print Modes and Options 117 Print Modes 8 Push the media forward until it passes under the printhead assembly 1 under the snap plate 2 and then over the platen roller 3
104. ards PCMCIA PC Cards PCMCIA PC Cards The printer can use Type I or Type II compliant PCMCIA PC cards These cards may hold extra memory or font options for the printer or they may be wireless radio frequency RF cards that allow the printer to communicate over a network ZebraNet Wireless Print Server option required Caution Before you insert a PCMCIA card into the printer discharge any built up static electricity by touching the metal printer frame or by using an anti static wriststrap and mat Note PCMCIA cards are hot swappable they can be installed while the printer is on To install the PCMCIA card complete these steps 1 See Figure 46 Remove the card shield from the rear of the printer Figure 46 PCMCIA Card Installation Screw Card shield PCMCIA card Notch Card eject button PCMCIA card slot OO wj N e 2 Insert the PCMCIA card into the card slot with the notch up Insert it far enough to make the card eject button pop out 13383L 004 Rev A XillPlus R110Xi R170Xi User Guide 9 6 07 PC Cards 191 PCMCIA PC Cards 3 Reinstall the card shield over the PCMCIA card and card slot Note The PCMCIA card may take a few minutes to initialize The PAUSE light flashes 4 while the card initializes If the card is already initialized the PAUSE light flashes only once or twice after the card is installed The printer is ready to operate with the additi
105. arkway Vernon Hills Illinois 60061 11 Accessing Services Using the Software Your use of any service accessible using the Software is not covered by this EULA and may be governed by separate terms of use conditions or notices Zebra and its suppliers and licensors hereby disclaim any such liability for any such services accessed 12 Disclaimer ZEBRA SUPPLIES THE SOFTWARE AS IS AND WITH ALL FAULTS AND DOES NOT MAKE ANY WARRANTIES WHATSOEVER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO WARRANTIES CONCERNING THE SOFTWARE OR ANY APPLICATION OPERATION OR USE THEREOF THE OUTPUT OR THE DATA GENERATED BY THE OPERATION OR USE THEREOF OR ANY SUPPORT SERVICES RENDERED WITH RESPECT THERETO ZEBRA HEREBY EXCLUDES ALL IMPLIED WARRANTIES TO THE MAXIMUM EXTENT AUTHORIZED BY LAW INCLUDING SPECIFICALLY ANY IMPLIED WARRANTY ARISING BY STATUTE OR OTHERWISE IN LAW OR FROM A COURSE OF DEALING OR USAGE OF TRADE ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR OF MERCHANTABLE QUALITY OR OF FITNESS FOR ANY PURPOSE PARTICULAR SPECIFIC OR OTHERWISE OR OF TITLE OR OF NONINFRINGEMENT SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU WHEN THE IMPLIED WARRANTIES ARE NOT ALLOWED TO BE EXCLUDED IN THEIR ENTIRETY THEY WILL BE LIMITED TO THE DURATION OF NINETY 90 DAYS WITHOUT LIMITING THE GENERALITY OF THE FOREGOING ZEBRA DOES NOT WARRANT THAT THE OPERATION OF THE SO
106. assword After you have entered the password correctly you do not have to enter it again unless you leave Setup mode by pressing SETUP EXIT or by turning off O the printer To enter a password for a password protected parameter complete these steps 1 At the password prompt use the left oval to change the selected digit position 2 When you have selected the digit that you wish to change use the right oval to increase the selected digit value Repeat these two steps for each digit of the password 3 After entering the password press NEXT SAVE The parameter you selected to change is displayed If the password was entered correctly you can change the value Default Password Value The default password value is 1234 The password can be changed using the Zebra Programming Language ZPL command KP Define Password or using the printer s web pages ZebraNet PrintServer II 10 100 Print Server or Wireless Print Server required Disable the Password Protection Feature You can disable the password protection feature so that it no longer prompts you for a password by setting the password to 0000 via the KP ZPL command To re enable the password protection feature send the ZPL command KPx where x can be any number from 1 to 9999 13383L 004 Rev A Xilll Plus R110 Xi R170Xi User Guide 9 6 07 Print a Configuration Label 1 On the control panel press SETUP EXIT 3 Press the right oval to confirm printing A confi
107. at either party s request grant injunctive relief The arbitral award will be the exclusive remedy of the parties for all claims counterclaims issues or accountings presented or pleaded to the arbitrators Judgment upon the arbitral award may be entered in any court that has jurisdiction thereof Any additional costs fees or expenses incurred in enforcing the arbitral award will be charged against the party that resists its enforcement Nothing in this Section will prevent Zebra from seeking interim injunctive relief against you or filing an action against you to collect unpaid and past due amounts in any court of competent jurisdiction 16 Injunctive Relief You acknowledge that in the event you breach any provision of this Agreement Zebra will not have an adequate remedy in money or damages Zebra shall therefore be entitled to obtain an injunction against such breach from any court of competent jurisdiction immediately upon request without posting bond Zebra s right to obtain injunctive relief shall not limit its right to seek further remedies 17 Entire Agreement This Agreement constitutes the entire understanding and agreement of the parties and supersedes any and all prior or contemporaneous representations understandings and agreements between the parties with respect to the subject matter of this Agreement If any provision of this Agreement is held invalid the remainder of this Agreement shall continue in full force and effect 1
108. at was sent to the printer but was not recognized The DATA light does not flash Table 15 Communications Problems Possible Cause The communication parameters are incorrect Recommended Solution Check the printer driver or software communications settings if applicable If you are using serial communication check the serial port setting in the control panel menu See Set Serial Communications on page 86 If you are using serial communication make sure you are using a null modem cable or a null modem adapter Using the control panel controls check the protocol setting It should be set to HOWE See Set Protocol on page 88 If a driver is used check the driver communication settings for your connection A label format was sent to the printer Several labels print then the printer skips misplaces misses or distorts the image on the label The serial communication settings are incorrect Ensure that the flow control settings match Check the communication cable length See Table 5 on page 29 for requirements Check the printer driver or software communications settings if applicable A label format was sent to the printer but was not recognized The DATA light flashes but no printing occurs The prefix and delimiter characters set in the printer do not match the ones in the label format Verify the prefix and delimiter characters See Set Format Prefix Character
109. ation media is properly loaded On On No media is under the media sensor Printing is paused the LCD shows an error message and the PAUSE light is on PAUSE Off Normal operation On The printer stopped all printing operations Causes include PAUSE was pressed A label format included a pause command The online verifier detected an error A printer error was detected The LCD gives additional information DATA Off Normal operation No data being received or processed C On The printer is processing data or is printing No data is being received Flashing The printer is receiving data from or sending status information to the host computer 9 6 07 Xilll Plus R110 Xi R170Xi User Guide 13383L 004 Rev A 24 Introduction Control Panel Notes 13383L 004 Rev A XillPlus R110Xi R170Xi User Guide 9 6 07 Printer Setup This section provides the tasks that you must complete and the issues that you must consider before you load and configure your printer Contents Before You Begin 0200 eens 26 Handling the Printer 2 0000 tenes 27 Unpack and Inspect the Printer 0 0 2 0 0 ee eee 27 Store the Printer ume reed sehe ae EEE EDE RUN Bethe Seb em Remus yii mde Sethe 27 Ship the Printer uses seid pee REL Se wud eee ne de nares 27 Select a Site for the Printer a 28 Select a Surface neret ee Ree warn Renee ae ERE 28 Provide Proper Operating Conditions cee eee eee eee
110. ation sequence but it is less reliable because the values that are stored in the sensors could be incorrect POWER LIP or HEAD CLOSE parameter see Select Media Power Up Option on page 90 or Select Head Close Option on page 91 13383L 004 Rev A XillPlus R110Xi R170Xi User Guide 9 6 07 Type of Calibration Sensor Profile Operations 57 Calibrate the Printer Table 9 Types of Calibration Continued Description The printer auto calibrates and prints When How It Occurs Select the SENSOR PROFILE Calibration a media sensor profile option on the control panel See Print Sensor Profile on page 84 for instructions Media and Ribbon One of the most common adjustments Select the MEDIA AND RIBBON Sensor Sensitivity to printer settings The printer resets CALIBRATE option on the control Calibration the sensitivity of the sensors to detect panel See Calibrate Media and correctly the media and ribbon that Ribbon Sensor Sensitivity on page 85 you are using If you change the type for instructions of ribbon and or media you might need to reset the sensitivity of the media and ribbon sensors When the sensors are at their new sensitivity the printer performs an auto calibration 9 6 07 XillPlus R110Xi R170Xi User Guide 13383L 004 Rev A 58 Operations Adjust Media Sensors Adjust Media Sensors The transmissive sensor consists of two sections a light source the lower media sensor and a lig
111. ay have Zebra may terminate this Agreement if you fail to comply with the terms and conditions of this Agreement Zebra may terminate this Agreement by offering you a superseding Agreement for the Software or any replacement or modified version of or upgrade to the Software and conditioning your continued use of the Software or such replacement modified or upgraded version on your acceptance of such superseding Agreement In addition either party may terminate this Agreement at any time Subject to the foregoing termination shall be effective upon notice to the other party In the event that this Agreement terminates for any reason your license to use the Software will terminate and you must immediately stop using the Software destroy all copies of the Software and all of its component parts and upon request provide an affidavit certifying your compliance with the foregoing The provisions of Sections 4 5 6 7 12 13 14 15 16 17 18 19 and 20 shall survive termination of this Agreement 9 U S Government Restricted Rights All Software provided to the U S Government pursuant to solicitations issued on or after December 1 1995 is provided with the commercial rights and restrictions described elsewhere herein All Software provided to the U S Government pursuant to solicitations issued prior to December 1 1995 is provided with RESTRICTED RIGHTS as provided for in FAR 48 CFR 52 227 19 JUNE 1987 or DFARs 48 CFR 252 227 7013 OCT 1988
112. cleaning film This specially coated material removes contamination buildup without damaging the printhead Call your authorized Zebra reseller or distributor for more information Cleaning intervals are as follows based on the printhead resolution For 203 and 300 dpi printers Clean the printhead after every roll 1500 feet or 450 m of thermal transfer ribbon or after every roll 500 feet or 150 m of direct thermal labels or when CLEAN HERD NOW appears on the LCD Clean the printhead more often if you see inconsistent print quality such as voids in the bar code or graphics For 600 dpi printers Clean the printhead after each roll 500 feet or 150 m of labels or when CLEAN HEAD NOW appears on the LCD Clean the printhead more often if you see inconsistent print quality such as voids in the bar code or graphics If power is removed from a 600 dpi printer when cleaning the printhead the CLEAN HERD NOW warning shown on the LCD will not disappear 13383L 004 Rev A Xilll Plus R110 Xi R170Xi User Guide 9 6 07 Routine Maintenance 135 Cleaning Schedule and Procedures Caution The printhead may be hot and can cause severe burns Allow the printhead to cool gt Caution Before touching the printhead assembly discharge any built up static electricity by touching the metal printer frame or by using an anti static wriststrap and mat bg Caution While performing any tasks near an open printhead remove all rings watches
113. croll through choices or to change the cursor position while entering the password RIGHT OVAL Changes the parameter values Common uses are to increase a value to answer yes to scroll through choices or to change values while entering the password 13383L 004 Rev A Xilll Plus R110 Xi R170Xi User Guide 9 6 07 Introduction 23 Control Panel Control Panel Indicator Lights Table 2 describes lights on the control panel that indicate different printer conditions Note If two operating conditions occur simultaneously for example one that causes a light to be on constantly and one that causes the same light to flash the indicator light flashes Table 2 Control Panel Indicator Lights Light Appearance Status Indication POWER Off The printer is off or power is not applied O On The printer is on TAKE de Off Normal operation Bbl TET Flashing Peel mode only The label is available Printing pauses until the label is removed ERROR Off Normal operation no printer errors Flashing A printer error exists Check the LCD for more information CHECK Off Normal operation tribbon if used is properly loaded RENON 00 On Printing is paused the LCD displays a warning message and the PAUSE light is on If the printer is in Direct Thermal Mode ribbon is loaded If the printer is in Thermal Transfer Mode no ribbon is loaded PAPER OUT Off Normal oper
114. d plate 128 loading media 114 loading media with Cutter option 121 Rewind mode selecting 73 rewind plate installation 128 rewind spindle 129 RFID smart labels 35 troubleshooting 158 RFID ready printers cleaning the snap plate 141 RFID ready option 100 ribbon adhesive test 38 determining coated side 37 loading 49 ordering 13 removal 54 ribbon LED setting 96 scratch test 38 specifications 203 when to use 37 RIBBON IN message 148 RIBBON OUT message 147 Ribbon S setting 96 ribbon sensor calibration procedure 85 cleaning 137 location 137 sensitivity calibration 57 when to clean 133 roll media described 35 routine maintenance 131 RS 232 serial interface connections 178 RTC real time clock setting date 97 idle display 97 time 98 S sales 13 schedule for cleaning 133 scratch test media type 37 ribbon coated side 38 selecting a print mode 101 self tests 163 CANCEL 164 communications diagnostics 171 FEED 166 FEED and PAUSE 170 PAUSE 165 Power On Self Test POST 163 sensor profile calibration types 57 print 84 sensors cleaning 137 interpreting sensor profile 172 label available sensor location 137 lower media sensor adjustment 60 ribbon sensor location 137 sensor profile 84 transmissive media sensor adjustment 58 transmissive media sensor location 138 upper media sensor adjustment 58 serial port characteristics of serial connection 29 connecti
115. dia that contains an indication of where one label printed format ends and the next one begins Examples are die cut labels notched tag stock and stock with black mark registration marks non volatile memory Electronic memory that retains data even when the power to the printer is turned off notched media A type of tag stock containing a cutout area that can be sensed as a start of label indicator by the printer This is typically a heavier cardboard like material that is either cut or torn away from the next tag See non continuous media peel off A mode of operation in which the printer pauses to allow the user to peel a printed label away from the backing before another label is printed Printing pauses until the label is removed print speed The speed at which printing occurs For thermal transfer printers this speed is expressed in terms of ips inches per second Zebra offers printers that can print from 1 ips to 12 ips printhead wear The degradation of the surface of the printhead and or the print elements over time Heat and abrasion can cause printhead wear Therefore to maximize the life of the printhead use the lowest print darkness setting sometimes called burn temperature or head temperature and the lowest printhead pressure necessary to produce good print quality In the thermal transfer printing method use ribbon that is as wide or wider than the media to protect the printhead from the rough media surface registra
116. dy RTS request to send CTS clear to send o O N Oa a WN 2 3 4 5 6 7 8 9 5 VDC signal source NOTE Pin 1 is unused and unterminated at the printer 9 6 07 XillPlus R110Xi R170Xi User Guide 13383L 004 Rev A 180 Data Ports USB 2 0 Port USB 2 0 Port A USB 2 0 port which is USB 1 1 and 1 0 compatible is available to connect your printer to the host equipment The industry standard USB cable has an A male connector on one end and a B male connector on the other end as shown in Figure 41 Figure 41 USB Connectors Printer Computer AGA NA OF OR A e Ill LES AT 4 Ng Uu N B Bl B male connector attaching to printer B male connector detail A male connector attaching to computer A male connector detail Maximum cable length 16 4 ft 5 m a A W N 3 Note Use a USB 2 0 certified compliant cable no longer than 16 4 ft 5 m long A cable that meets these requirements is available from Zebra part number 33011 13383L 004 Rev A XillPlus R110Xi R170Xi User Guide 9 6 07 Data Ports Applicator Interface Connector 181 Applicator Interface Connector An external DB 15 connector is present on the rear panel of the printer for communication wit
117. e 189 PCMCIAIPC CatdS 3 2 56 se eee DEW WDR oo YE ERAS RSEN ORE SE 190 Heese i ee ee d de dO d Pd dde e 193 Features rure uL Eee otro ee CIE ee hl ade cett eee oe m 194 Standard Features 0 0 00 ccc ln 194 Print MOd8S sac AA eee RR 194 Zebra Programming Language ZPL 0c cece eee eee 194 Bar Codes anuid ei ekaan aa eller hrs 195 Agency Approvals i i es rbi bx eR ER REM ETUR kd pace eee ease tas 196 Xilll Plus Non RFID or RFID Ready without RFID Reader Installed 196 RXi or Xilll Plus with RFID Reader Installed a 196 General Specifications llis 198 Physical Specifications anaana ree 198 Electrical Specifications 2l 198 Environmental Conditions for Operation and Storage 199 13383L 004 Rev A XillPlus R110Xi R170Xi User Guide 9 6 07 Contents Print Specifications by Model 000 eee ee 200 110XilllPlus and R1I10Xl tenes 200 90Xilll Plus 96XilllPlus and 140XilllPlus eee 201 170XilllPlus R170Xi and 220XilllPlus liiis e 201 Ribbon Specifications aaea a 203 Media Specifications n 205 110XilllPlus and R110Xi Printers llle IR 205 140Xilll Plus 170XillI Plus R170Xi and 220Xilll Plus Printers 207 90Xilll Plus and 96XilllPlus Printers 1 ees 209 End User License Agreement 2 222222 22 211 ao NAA eRe Oder kee 217 AA Y 221
118. e distance apart as the gaps on the media If the distances are not the same the printer may be having difficulty determining where the gaps are located The media sensor threshold settings are shown by the words MEDIA 3 for the media threshold and WEB 4 for the web threshold Use the numbers to the left of the sensor readings to compare the numeric readings to the sensor settings Figure 37 Sensor Profile Media Section 1 2 WEB 020 k 3 4 000 MEDIA MEDIA MEDIA MEDIA MEDIA 100 080 MEDIA 060 040 13383L 004 Rev A XillPlus R110Xi R170Xi User Guide 9 6 07 Data Ports This section describes the standard communication ports available to connect the printer to your computer or network Contents Parallel Data Port e Ud NINANG SORS OR nda SERERE SAGs DNA RAV ends 174 Parallel Cabling Requirements cece eee eee eee eee 174 Parallel Port Interconnections 00 0 eee eee 174 Serial Data Port 13 sme Rx EEEE ene REDEEM ER ERE 176 Hardware Control Signal Descriptions liliis 176 Pin Configuration eee 177 RS 232 Interface Connections 0c cee eee 178 USB 2 0 PO e raster BOK GG Kan haa NG BAG ARN ea ad Re pado d 180 Applicator Interface Connector 0c eee eee eee 181 Applicator Signals 000 cc eee 181 Applicator Interface Connector Pin Configuration 20 005 183 Jumper Configurations and Pinouts for 5 V I O Operation
119. e label is fed immediately If the printer is printing the label is fed after printing finishes CANCEL CANCEL functions only in Pause mode Pressing CANCEL once has these x effects CANCEL Cancels the label format that is currently printing If no label format is printing the next one to be printed is canceled If no label formats are waiting to be printed CANCEL is ignored To clear the printer s entire label format memory press and hold CANCEL When the formats are cleared the DATA light turns off CALIBRATE Calibrates the printer for the following Media length Media type continuous or non continuous Print mode direct thermal or thermal transfer Sensor values For more information on calibration see Calibrate the Printer on page 56 SETUP EXIT Enters and exits Setup mode IB 9 6 07 XillPlus R110Xi R170Xi User Guide 13383L 004 Rev A 22 Introduction Control Panel Table 1 Control Panel Buttons Continued Button Appearance Function PREVIOUS When in Setup mode scrolls the LCD to the previous parameter Press and 4 hold to scroll quickly PREVIOUS NEXT SAVE When in Setup mode scrolls the LCD to the next parameter Press and hold to scroll quickly NEXT SAVE When exiting Setup mode saves any changes you have made in the configuration and calibration sequence LEFT OVAL Changes the parameter values Common uses are to decrease a value to answer no to s
120. e printer because the parity of received data is ignored The values selected must be the same as those used by the host equipment connected to the printer Default printer settings are 9600 baud 8 data bits no parity and XON XOFF The printer will accept any host setting for stop bits Hardware Control Signal Descriptions For all RS 232 input and output signals the printer follows both the Electronics Industries Association EIA RS 232 and the Consultative Committee for International Telegraph and Telephone CCITT V 24 standard signal level specifications When DTR DSR handshaking is selected the Data Terminal Ready DTR control signal output from the printer controls when the host computer may send data DTR ACTIVE positive voltage permits the host to send data When the printer places DTR in the INACTIVE negative voltage state the host must not send data Note When XON XOFF handshaking is selected data flow is controlled by the ASCII Control Codes DC1 XON and DC3 XOFF The DTR Control lead has no effect Request To Send RTS is a control signal from the printer that is connected to the Clear To Send CTS input at the host computer 13383L 004 Rev A XillPlus R110Xi R170Xi User Guide 9 6 07 Data Ports 177 Serial Data Port Pin Configuration Connect the serial data cable to the female DB 9 connector on the back of the printer For all RS 232 connections through a DB 25 cable use a DB 9 to DB 25 interface
121. e the Fuse Figure 30 Fuse Locations 1 In circuit fuse Fuse holder 3 Spare fuse 3 Snap the fuse holder back into the AC power entry module 4 Reconnect the power cord and turn the printer on I Note If the printer does not power on an internal component failure may have occurred and the printer requires servicing by an authorized service technician 13383L 004 Rev A XillPlus R110Xi R170Xi User Guide 9 6 07 Troubleshooting This section provides information about errors that you might need to troubleshoot Assorted diagnostic tests are included Contents Troubleshooting Checklists 2l 146 LCD Error Messages 0020 cece eee eee eee nn 147 Print Quality Problems 0 0000 c cece eee eee 151 Calibration Problems 0 0 0 0 eee 155 Communications Problems 0 000 a 156 Ribbon Problems 2 22 157 RFID Problems a 158 Miscellaneous Printer Problems 00 eee eee eee 161 Printer Diagnostics uem id cR ER coda dma ad Rec P REAR 163 Power On Self Test ccc ccc els 163 CANCEL Self Test eee 164 PAUSE Self Test nc eR GUN Ka ed a pe e anA e ada AER RERO MANGA LUHA mla 165 FEED Self Test RELIER NN AINA AGO ARNAN Od dda DNUS AEn RA 166 FEED and PAUSE Self Test 0 2 20 0000 ccc ellen 170 Communications Diagnostics Test liliis 171 Sensor Profile ene umm REB Ee pas KULAS LAGING kada 172
122. ee the ZPL II Programming Guide for more information on the differences between ZPL and ZPL II Default ZPL II Selections ZPL II ZPL To change the value shown l Press the left or right oval to toggle between the options Select Media Power Up Option MEDIR POWER UP This parameter sets the action of the media when you turn on the printer CALIBRATION Default CALIBRATION Selections FEED CALIBRATION LENGTH SHORT CAL and NO MOTION Feed feeds the labels to the first registration point Calibration determines the length of the label and adjusts the sensor settings e Length In continuous mode feeds the last stored label length In noncontinuous mode calibrates based on the maximum label length setting see Set Maximum Label Length on page 76 Short Cal calibrates label length using the current sensor settings No Motion the media does not move You must press FEED to cause the printer to resynch to the start of the next label To change the value shown 1 Press the left or right oval to scroll through the options 13383L 004 Rev A Xilll Plus R110 Xi R170 Xi User Guide 9 6 07 Configuration 91 Control Panel Parameters Table 10 Printer Parameters Sheet 20 of 27 Parameter HERD CLOSE CALIBRATION Action Explanation Select Head Close Option This parameter sets the action of the media when you close the printhead Default CALIBRATION Selections FEED CALIBRATION LEN
123. el Parameters Table 10 Printer Parameters Sheet 16 of 27 Parameter DATA BITS 8 BITS Action Explanation Set Data Bits This setting applies only when the serial port is used The data bits of the printer must match the data bits of the host computer for accurate communications to take place Set the data bits to match the setting being used by the host computer r3 Note Code Page 850 requires the data bits to be set to 8 bits See the ZPL II Programming Guide for more information Default 8 BITS Selections 7 BITS 8 BITS To change the value shown l Press the left or right oval to toggle between the options PARITY HOHE Set Parity This setting applies only when the serial port is used The parity of the printer must match the parity of the host computer for accurate communications to take place Select the parity that matches the one being used by the host computer Default NONE Selections EVEN ODD NONE To change the value shown 1 Press the left or right oval to scroll through the options HOST HANDSHAKE ADNAROFF Set Host Handshake This setting applies only when the serial port is used The handshake protocol of the printer must match the handshake protocol of the host computer for communication to take place Select the handshake protocol that matches the one being used by the host computer Default XON XOFF Selections XON XOFF DTR DSR RTS CTS To change the value sh
124. elimiter character 89 format convert 97 format prefix 89 head resistor 94 head test count 93 host handshake 87 idle display 97 label top 91 language 98 LCD 97 left position 92 maximum label length 76 media type 74 network configuration label as baseline 70 network ID 88 parallel communications 86 parity 87 print darkness 72 print method 74 print width 75 protocol 88 resynch mode 96 saving 67 serial communications 86 setting through control panel 66 start print signal 95 time 98 verifier port 94 ZPL mode 90 printhead cleaning 134 faulty thermistor 148 head close setting 91 head resistor value setting 94 head test count setting 93 pressure adjustment 61 when to clean 133 product markings 196 protocol setting 88 9 6 07 XillPlus R110Xi R170Xi User Guide 13383L 004 Rev A 226 Index R R110Xi black mark specifications 206 general specifications 200 label specifications 205 ribbon specifications 203 R170Xi black mark specifications 208 general specifications 201 label specifications 207 ribbon specifications 204 radiation exposure limits 4 recycling printer parts 132 registration problems 155 relative humidity requirements 28 remove media liner from rewind spindle 129 replacement parts 132 report shipping damage 27 restore factory default settings 67 network settings 67 resynch mode setting 96 Rewind Mode install rewin
125. ements Continuous improvement of products is a policy of Zebra Technologies AII specifications and designs are subject to change without notice Liability Disclaimer Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are correct however errors do occur Zebra Technologies reserves the right to correct any such errors and disclaims liability resulting therefrom Limitation of Liability In no event shall Zebra Technologies or anyone else involved in the creation production or delivery of the accompanying product including hardware and software be liable for any damages whatsoever including without limitation consequential damages including loss of business profits business interruption or loss of business information arising out of the use of the results of use of or inability to use such product even if Zebra Technologies has been advised of the possibility of such damages Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you Part Number 13383L 004 Rev A Declaration of Conformity 3 ew Zebra Declaration of Conformity I have determined that the Zebra printers identified as the XilIIPlus M Series 110XilIIPlus R110Xi 140X711 Plus 170Xil Plus R170Xi 220XilIIPlus manufactured by Zebra Technologies Corporation 333 Corporate Woods Parkway Vernon Hills Illinois 60
126. ems llli 161 9 6 07 Xilll Plus R110Xi R170 Xi User Guide 13383L 004 Rev A 7 8 Contents Printer DiagnOStiCS i is a paa aaa e ete Rx ORBE EX ehh eee ease eae eyed 163 Power On Self Test 000 00 cc eee 163 CANCEL Self Test sis a cesis bad ee emm EL AG de deed weed nan 164 PAUSE Self Test 2s mami hh Ah 00680 efecee location bts lbs mE Eee den 165 FEED Self Test sess poo Aaa EA e Re hie ee ed ee ee 166 FEED and PAUSE Self Test 00 e tees 170 Communications Diagnostics Test 00200 eee 171 Sensor Profiles pera canet e share hale ph ERE ERRARE eT RETE 172 8 D ta PONS ma BANANA verb RrmE Rada A T EGEG BRE RE EE ME Ud E 173 Parallel Data Port 20 0 0 rrr 174 Parallel Cabling Requirements liliis 174 Parallel Port Interconnections liliis 174 Serial Data Port hh 176 Hardware Control Signal Descriptions 000 0000 eee eee 176 Pin Configuration n 177 RS 232 Interface Connections 0 eer 178 USB 2 0 Port sedo rr RE Xe EY EG MERGE EEERZYXGsRhPTis NG 180 Applicator Interface Connector 181 Applicator Signals l l ne 181 Applicator Interface Connector Pin Configuration 0 000000e ee 183 Jumper Configurations and Pinouts for 5 V I O Operation 186 Pinouts for 24 28 V I O Operation 00 000 ce eee 187 PPC CAMs s tivnsSiad cr ceeavana Ek sda dU Go B dor CE E M dd a d
127. ers with the cutter option complete these steps 1 If you have not already done so install the rewind plate See Install the Rewind Plate on page 128 for instructions 2 Set the printer to Rewind mode See Select Print Mode on page 73 for instructions 3 Insert media into the printer See Prepare the Media for Loading on page 40 for instructions 4 Open the printhead assembly by rotating the printhead open lever 1 counter clockwise 5 Loosen the thumb screw not visible from this angle that is located on the bottom of the outer media guide 1 c 13383L 004 Rev A Xilll Plus R110 Xi R170 Xi User Guide 9 6 07 Print Modes and Options 123 Print Modes 6 Slide the outer media guide 1 all the way out 7 If your printer includes a media dancer assembly 1 thread the media under the media dancer assembly roller For all printers thread the media under the media guide roller 2 and then the upper media sensor 3 the media over the them the media obstructs the ribbon sensor and causes a false Important Make sure that you thread the media under these components If you thread RIBBON OUT error 9 6 07 XillPlus R110Xi R170Xi User Guide 13383L 004 Rev A 124 Print Modes and Options Print Modes 8 NIA YY A Caution The cutter blade is sharp Do not touch or rub the blade with your fingers Thread the media forward until it passes under the printhead assembly 1 under the snap plate
128. es or supplements important points of the main text Example Provides an example often a scenario to better clarify a section of text 13383L 004 Rev A Xilll Plus R110 Xi R170 Xi User Guide 9 6 07 About This Document 15 Document Conventions Illustration Callouts Callouts are used when an illustration contains information that needs to be labeled and described A table that contains the labels and descriptions follows the graphic Figure 1 provides an example Figure 1 Sample Figure with Callouts PREVIOUS NEXT SAVE SETUP EXIT 1 O POWER GET O TAKE LABEL f O ERROR O O CHECK RIBBON O PAPER OUT CO PAUSE e FEED DATA LI CANCEL CALIBRATE 1 SETUP EXIT button 2 CALIBRATE button 9 6 07 XillPlus R110Xi R170Xi User Guide 13383L 004 Rev A 16 About This Document Document Conventions Notes 13383L 004 Rev A XillPlus R110Xi R170Xi User Guide 9 6 07 Introduction This section provides a high level overview of the printer and its components Contents External View 2 18 Printer Components 0000 c cece eet eee eee 19 Control Pamela ecco a dd ae dee wed oe be ab aw RUE URS EG E UE UR RUE kee ead Aw Ae 20 Control Panel LCD 2 0 eee 21 Control Panel Buttons ee 21 Control Panel Indicator Lights 0c cee eee eee ee 23 9 6 07 XillPlus R110Xi R170Xi User Guide 13383L 004 Rev A Introduction External Vi
129. ev A XillPlus R110Xi R170Xi User Guide 9 6 07 Calibration Problems Table 14 identifies problems with calibration the possible causes and the recommended solutions Problem Loss of printing registration on labels Excessive vertical drift in top of form Troubleshooting Calibration Problems 155 Table 14 Calibration Problems Possible Cause The platen roller is dirty Recommended Solution Clean the platen roller according to the instructions in Clean the Printhead and Platen Roller on page 134 Media guides are positioned Ensure that the media guides are properly registration improperly positioned The Media type is set Set the printer for the correct media type incorrectly non continuous or continuous See Set Media Type on page 74 Auto Calibrate failed Media or ribbon is loaded Ensure that media and ribbon are loaded incorrectly correctly The sensors could not detect the media or ribbon Manually calibrate the printer See Calibrate Media and Ribbon Sensor Sensitivity on page 85 The sensors are dirty or positioned improperly Ensure that the sensors are clean and properly positioned 9 6 07 Xilll Plus R110 Xi R170 Xi User Guide 13383L 004 Rev A 156 Troubleshooting Communications Problems Communications Problems Table 15 identifies problems with communications the possible causes and the recommended solutions Problem A label form
130. ew 18 External View Figure 2 shows the outside of the printer Figure 2 Exterior of Printer Front Rear Control panel Media door Electronics cover Power switch O Off 1 On AC power connector a A W N ra 13383L 004 Rev A XillPlus R110Xi R170Xi User Guide 9 6 07 Introduction 19 Printer Components Printer Components Figure 3 shows the components inside the media compartment of your printer Depending on installed options your printer may look slightly different Figure 3 Printer Components Printhead open lever Peel off tear off bar Platen roller Ribbon take up spindle Ribbon supply spindle Media supply hanger NI D Ol A w N e Media supply guide 9 6 07 XillPlus R110Xi R170Xi User Guide 13383L 004 Rev A Introduction Control Panel sad Control Panel All controls and indicators for the printer are located on the control panel Figure 4 The control panel Liquid Crystal Display LCD shows the operating status and printer parameters The control panel buttons are used to control the printer operations and to set parameters The control panel lights LEDs show the printer s operating status or indicate which control panel buttons are active Figure 4 Location of Control Panel Buttons and Lights 1 10 O POWER BE O TAKE L
131. f leaving the print width set to the default See Set Print Width on page 75 Ensure that the device such as FLASH memory or PCMCIA card is installed and not write protected or full Ensure that the data is not directed to a device that is not installed or is unavailable Refer to the Maintenance Manual for more information about the specified function 13383L 004 Rev A XillPlus R110Xi R170Xi User Guide 9 6 07 Print Quality Problems Troubleshooting Print Quality Problems 151 Table 13 identifies problems with print quality the possible causes and the recommended solutions Table 13 Print Quality Problems Problem Possible Cause Recommended Solution General print quality The printer is set at the For optimal print quality set the print speed to issues incorrect print speed the lowest possible setting for your application via control panel the driver or the software See Adjust Print Speed on page 72 You may want to perform the FEED Self Test on page 166 You are using an incorrect 1 Switch to a different type of media or ribbon combination of labels and to try to find a compatible combination ribbon for your application 2 If necessary consult your authorized Zebra reseller or distributor for information and advice The printer is set at an incorrect For optimal print quality set the darkness to the darkness level lowest possible setting for your application via t
132. fications on page 34 To attach the power cord and connect the printer to a power source see Connect the Printer to a Power Source on page 33 Select Media Do you have the correct media for your application If you are unsure see Types of Media on page 35 Select Ribbon Do you need to use ribbon and is the appropriate ribbon available if needed If you are unsure see Ribbon Overview on page 37 13383L 004 Rev A XillPlus R110Xi R170Xi User Guide 9 6 07 Printer Setup 27 Handling the Printer Handling the Printer This section describes how to handle your printer Unpack and Inspect the Printer When you receive the printer immediately unpack it and inspect for shipping damage Save all packing materials Check all exterior surfaces for damage Raise the media door and inspect the media compartment for damage to components If you discover shipping damage upon inspection Immediately notify the shipping company and file a damage report Keep all packaging material for shipping company inspection Notify your authorized Zebra reseller Important Zebra Technologies is not responsible for any damage incurred during the shipment of the equipment and will not repair this damage under warranty Store the Printer If you are not placing the printer into immediate operation repackage it using the original packing materials You may store the printer under the conditions shown in Table 3 Table 3 Storage
133. for your printer Table 7 describes roll and fanfold media Roll media is loaded into the printer while fanfold media may be located inside or outside of the printer 9 6 07 Xilll Plus R110 Xi R170 Xi User Guide 13383L 004 Rev A 36 Printer Setup Types of Media Media Type Non Continuous Roll Media Table 7 Roll and Fanfold Media How It Looks Do O Description Roll media is wound on a 3 in 76 mm core Individual labels are separated by one or more of the following methods Web media separates labels by gaps holes or notches EBEN HH Black mark media uses pre printed black marks on the back side of the media to indicate label separations Lil Perforated media has perforations that allow the labels or tags to be separated from each other easily The media may also have black marks or other separations between labels or tags Non Continuous Fanfold media is folded in a zigzag pattern Fanfold media can Fanfold Media have the same label separations as non continuous roll media The separations would fall on or near the folds Continuous Roll media is wound on a 3 in 76 mm core Roll Media Continuous roll media does not have gaps holes notches or black marks to indicate label separations This allows the image to be printed anywhere on the label Sometimes a cutter is used to cut apart individual labels 13383L 004 Rev A Xilll Plus R11
134. guration label prints Figure 14 ZBI MAI m NOT CONNECTED BIDIRECTIONAL RSe3e NONE 9005 DISPLAY 007 POWER SUPPLY Configuration Print a Configuration Label A configuration label lists the printer settings that are stored in configuration memory After you load the media and ribbon if necessary print a configuration label as a record of your printer s current settings Keep the label to use when troubleshooting printing problems To print a configuration label complete these steps 2 Press NEXT SAVE or PREVIOUS to scroll through the parameters until you reach LIST SETUP Figure 14 Configuration Label PRINTER CONF IGURAT ION Zebra Technologies ZTC 170XillIPlus 300dpi R4952228 FORMAT PREFIX DELIMITER CHAR ZPL MODE MEDIA POWER UP HEAD CLOSE LABEL TOP LEFT POSITION HERD TEST COUNT HEAD RESISTOR VERIFIER PORT APPLICATOR PORT START PRINT SIG RESYNCH MODE MEDIA S RIBBON S TAKE LABEL MARK S MARK MED S MEDIA LED RIBBON LED MARK LED LCD ADJUST MODES ENABLED MODES DISABLED RESOLUTION FIRMWARE HARDWARE ID CONFIGURATION COMPACT FLASH R RAM B HENAN CARD 110 LABLS 111 RESET 8V12440 04 26 2002 33008 0D VH1 2004 06 15 14 38 11 TIME STAMP FIRMWARE IN THIS PRINTER IS COPYRIGHTED 9 6 07 Xilll Plus R110 XilR170Xi User Guide 13383L 004 Rev A 69 70 Configuration Print a Network Configuration Label Print
135. h a customer applicator An optional DB 15 to DB 9 adapter cable Zebra part number 49609 is available to accommodate existing DB 9 interfaces Applicator Signals The printer communicates with a customer applicator through a series of signals on the pins in the DB 15 connector Each pin causes different things to happen when the signal is active asserted or not active deasserted Applicator Interface Connector Pin Configuration on page 183 provides additional information about each pin and signal Figure 42 Applicator Signals Mode 1 label label waiting label ready format format for start prints for next sent processed print signal label not ready DATA READY pin 14 ee ready do not start START PRINT pin 3 start pieces do not end END PRINT pin 11 end Figure 43 Applicator Signals Mode 2 label label waiting label ready format format for start prints for next sent processed print signal label not ready DATA READY pin 14 ready do not start START PRINT pin 3 start do not end END PRINT pin 11 end 9 6 07 Xilll Plus R110 Xi R170 Xi User Guide 13383L 004 Rev A 182 Data Ports Applicator Interface Connector Figure 44 Applicator Signals Mode 3 label label waiting label ready format format for start prints for next sent processed p
136. hanging necklaces identification badges or other metallic objects that could touch the printhead You are not required to turn off the printer power when working near an open printhead but Zebra recommends it as a precaution If you turn off the power you will lose all temporary settings such as label formats and you must reload them before you resume printing To clean the printhead and platen roller complete these steps 1 Open the printhead assembly by rotating the printhead open lever 1 counter clockwise 2 Remove the media and ribbon if loaded 9 6 07 XillPlus R110Xi R170Xi User Guide 13383L 004 Rev A 136 Routine Maintenance Cleaning Schedule and Procedures 3 Using the swab from the Preventive Maintenance Kit part number 47362 wipe along the brown strip on the printhead assembly from end to end In place of the Preventive Maintenance Kit you may use a clean swab dipped in a solution of isopropyl alcohol minimum 90 and deionized water maximum 10 Allow the solvent to evaporate Swab Platen roller Printhead print elements A w N e Printhead open lever 4 While manually rotating the platen roller clean it thoroughly with the swab Allow the solvent to evaporate 5 Reload the media and the ribbon if required 6 Push down the printhead assembly 1 and then rotate the printhead open lever 2 clockwise until it locks into place 2 13383L 004 Rev A XillPlu
137. hat you are not subject to the jurisdiction of such courts that the venue is improper that the forum is inconvenient or any similar objection claim or argument Zebra may in its sole discretion choose to resolve any controversy or dispute between you and Zebra concerning this Agreement or the existence validity breach or termination thereof whether during or after the term by binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association AAA as modified or supplemented under this Section 15 by providing notice to you In the event that Zebra provides such notice you hereby waive any right to institute a court or other dispute resolution proceeding with respect to such controversy or dispute and acknowledge arbitration in accordance with this Section 15 as the sole and exclusive means of resolving such controversy or dispute The arbitration proceeding will take place in Chicago Illinois and be conducted in the English language The arbitration panel will consist of 3 arbitrators one arbitrator appointed by each party and a third neutral arbitrator appointed by the two arbitrators designated by the parties Any communication 13383L 004 Rev A Xilll Plus R110 Xi R170Xi User Guide 9 6 07 End User License Agreement between a party and any arbitrator will be directed to the AAA for transmittal to the arbitrator The parties expressly agree that the arbitrators will be empowered to
138. he control panel the driver or the software See Adjust Print Darkness on page 72 You may want to perform the FEED Self Test on page 166 to determine the ideal darkness setting The printhead is dirty Clean the printhead See Clean the Printhead and Platen Roller on page 134 Incorrect or uneven printhead Set the printhead pressure to the minimum pressure needed for good print quality See Adjust Printhead Pressure and Toggle Position on page 61 The printhead is improperly Call a service technician balanced Long tracks of Print element damaged Call a service technician missing print on several labels Wrinkled ribbon See wrinkled ribbon causes and solutions in this table 9 6 07 XillPlus R110Xi R170Xi User Guide 13383L 004 Rev A 152 Troubleshooting Print Quality Problems Problem Wrinkled ribbon Table 13 Print Quality Problems Continued Possible Cause Ribbon fed through the machine incorrectly Recommended Solution See Load Ribbon on page 49 Incorrect burn temperature Set the darkness to the lowest possible setting for good print quality See Adjust Print Darkness on page 72 Incorrect or uneven printhead pressure Set the printhead pressure to the minimum needed for good print quality See Adjust Printhead Pressure and Toggle Position on page 61 Media not feeding properly walking from side to side Make sure that media is snug by adjusting the med
139. hen over the platen roller 3 9 Extend approximately 36 in 920 mm of media out of the printer Remove and discard the labels from this exposed media 9 6 07 Xilll Plus R110 Xi R170 Xi User Guide 13383L 004 Rev A Print Modes and Options Print Modes 106 11 If you are using a core slide it onto the rewind spindle until it is flush against the guide plate Note A core is not required 12 Wind the media liner counterclockwise around the rewind spindle a Reinstall the hook Insert the short end of the hook into the hole in the center of the adjusting nut 1 Insert the long end of the hook into the small hole on the guide plate 2 b Rotate the spindle counterclockwise several turns to wind the media liner over the hook and remove any slack 13383L 004 Rev A Xilll Plus R110 Xi R170 Xi User Guide 9 6 07 Print Modes and Options 107 Print Modes 13 Align the media with the inner media guide 1 Slide in the outer media guide 2 until it just touches the edge of the media 14 Tighten the thumb screw not visible from this angle that is located on the bottom of the outer media guide 1 9 3 9 6 07 Xilll Plus R110 Xi R170 Xi User Guide 13383L 004 Rev A 108 Print Modes and Options Print Modes 15 Push down the printhead assembly 1 and then rotate the printhead open lever 2 clockwise until it locks into place 2 The backing winds on the rewind spindle or c
140. ht sensor the upper media sensor The media passes between the two Adjust these sensors only when the printer cannot detect the top of the label The control panel LCD displays ERROR CONDITION PAPER OUT even though there are labels loaded in the printer inside half of the media the side closest to the back frame of the printer or the outside half of the media the side farthest from the back frame of the printer However for the 220XillIP us you cannot move the sensors to the outside half of the media Note For most models of XillIPlus the upper media sensor can be positioned along the Upper Media Sensor Inside Half of Media To adjust the upper media sensor for the inside half of the media complete these steps 1 Remove the ribbon if ribbon is used 2 See Figure 12 Locate the upper media sensor The upper media sensor eye is directly below the adjustment screw head Figure 12 Upper Media Sensor Location 1 Upper media sensor adjustment screw Upper media sensor 3 Printer back frame 3 Using a Phillips head screwdriver slightly loosen the upper media sensor adjustment Screw 13383L 004 Rev A XillPlus R110Xi R170Xi User Guide 9 6 07 4 5 Operations 59 Adjust Media Sensors Using the tip of the screwdriver slide the upper sensor along the slot to the desired position for non continuous media with a notch or hole in the media the sensor must be directly above the notch or hole
141. ia guide or call a service technician The strip plate needs adjusting Call a service technician The printhead needs vertical adjustment Call a service technician The printhead is improperly balanced Call a service technician The printhead and platen roller need to be realigned Call a service technician Fine angular gray lines on blank labels Wrinkled ribbon See wrinkled ribbon causes and solutions in this table Printing too light or too dark over the entire label The media or ribbon is not designed for high speed operation Replace supplies with those recommended for high speed operation You are using an incorrect combination of media and ribbon for your application 1 Switch to a different type of media or ribbon to try to find a compatible combination 2 lfnecessary consult your authorized Zebra reseller or distributor for information and advice You are using ribbon with direct thermal media Direct thermal media does not require ribbon To check if you are using direct thermal media perform the label scratch test in When to Use Ribbon on page 37 Incorrect or uneven printhead pressure Set the pressure to the minimum needed See Adjust Printhead Pressure and Toggle Position on page 61 Smudge marks on labels The media or ribbon is not designed for high speed operation Replace supplies with those recommended for high speed
142. ibbon take up spindle 2 10 Wind the ribbon leader and attached ribbon counterclockwise around the ribbon take up spindle 11 Rotate the spindle counterclockwise several turns to wind the ribbon and remove any slack 9 6 07 XillPlus R110Xi R170Xi User Guide 13383L 004 Rev A 54 Operations Load Ribbon 12 Push down the printhead assembly 1 and then rotate the printhead open lever 2 clockwise until it locks into place Remove Used Ribbon 2 Remove used ribbon from the ribbon take up spindle each time you change the roll of ribbon To remove used ribbon complete these steps 1 Has the ribbon run out If the ribbon Ran out Then Continue with the next step Did not run out Cut or break the ribbon before the ribbon take up spindle 13383L 004 Rev A XillPlus R110Xi R170Xi User Guide 9 6 07 Operations 55 Load Ribbon 2 While holding the ribbon take up spindle turn the ribbon release knob clockwise until it stops The ribbon release bars pivot down easing the spindle s grip on the used ribbon 9 6 07 XillPlus R110Xi R170Xi User Guide 13383L 004 Rev A 56 Operations Calibrate the Printer Calibrate the Printer Calibrate the printer when it is first put into service Calibration allows the printer to establish the proper settings for the specific media and ribbon used in your application You may calibrate the printer at other times as needed T
143. ignals on page 181 for more information about this signal Asserted LOW when sufficient data has been received to begin printing the next label Deasserted HIGH whenever printing stops after the current label due to either a pause condition or the absence of a label format 15 SPARE Output To be determined Non RFID 15 VOID Output e Asserted LOW when the RFID transponder over the RFID antenna is voided Deasserted HIGH when the end print signal is asserted Applicator boards have separate part numbers for the 5V version 49872 099M and the 24 28V version 33361 099M 9 6 07 Xilll Plus R110 Xi R170Xi User Guide 13383L 004 Rev A 186 Data Ports Applicator Interface Connector Jumper Configurations and Pinouts for 5 V I O Operation Jumpers JP1 and JP2 are used together to produce isolated or non isolated modes of operation for applicator input and output control signals JP1 configures the 5 V source for the optoisolator circuits and JP2 configures the ground For proper operation when JP1 is installed JP2 must be installed and when JP1 is removed JP2 must be removed Table 23 describes the pin and jumper configurations for 5 V I O operation Table 23 Non Isolated and Isolated Modes for 5V Operation Non Isolated Jumpers In Isolated Jumpers Out Pin 1 Ground 5V Jumper JP2 In External Ground 5V Jumper JP2 Out I O ground is connected to the printer signal
144. indle 129 9 6 07 XillPlus R110Xi R170Xi User Guide 13383L 004 Rev A 100 Print Modes and Options Printer Options Printer Options The following are options available for the XiIIIPlus printer Both RFID capability and XML Enabled printing are standard on the R110X7 and R170Xi printers RFID Capability An RFID reader and antenna are standard on the RFID enabled R110Xi and R170Xi printers The reader and antenna allow a printer to read and encode RFID labels For more information about RFID operation refer to the RFID Programming Guide You can find a copy of the guide on the User CD that came with your printer or you can download the latest version from http www zebra com manuals You may choose to have certain models of the XilILP us printer configured as RFID ready The standard printer configuration is altered so that an RFID reader antenna may be installed easily at a later date making the printer RFID enabled Contact an authorized Zebra RFID reseller for more information about RFID capabilities XML Enabled Printing The XML Enabled Printing option is standard on the R110Xi and R170Xi The option can be ordered as an option on the XiIIIP us printer The XML Enabled Printing option offers increased flexibility and interoperability by making it possible to integrate Zebra printers quickly and easily into most Enterprise Resource Planning ERP systems and their applications XML enabled printer
145. isplayed value represents dots Default 000 Range 120 to 120 dots To change the value shown Press the right oval to increase the value 2 Press the left oval to decrease the value 9 6 07 Xilll Plus R110 Xi R170 Xi User Guide 13383L 004 Rev A 92 Configuration Control Panel Parameters Table 10 Printer Parameters Sheet 21 of 27 Parameter Action Explanation Adjust Left Position This parameter establishes how far from the left edge of a label the format begins to print by adjusting horizontal positioning on the label Positive numbers adjust the printing away from the main frame by the number of dots selected negative numbers shift printing toward the main frame The displayed value represents dots Default 0000 Range 9999 to 9999 dots To change the value shown LEFT POSITION tana 1 Press the left oval to move the cursor 2 Press the right oval to change between and to increase the value of the digit 3 Fora negative value enter the value before changing to the minus sign 13383L 004 Rev A Xilll Plus R110 Xi R170Xi User Guide 9 6 07 Parameter Configuration 93 Control Panel Parameters Table 10 Printer Parameters Sheet 22 of 27 Action Explanation HEAD TEST COUNT BEER Set the Head Test Count The printer periodically performs a test of the printhead functionality called a printhead test or head test This parameter establishes how ma
146. l Density Unit 51 0 gt 1 0 gt 1 0 ODU 13383L 004 Rev A Xilll Plus R110 XilR170Xi User Guide 9 6 07 Specifications Media Specifications 207 140Xilll Plus 170XilllPlus R170Xi and 220XillPlus Printers Media Specifications 140XilllPlus 170Xilll Plus R170Xi 220XillPlus Minimum label length Tear Off 0 7 in 18 mm 0 7 in 18 mm 0 7 in 18 mm Peel Off 0 5 in 13 mm 0 5 in 13 mm 0 5 in 13 mm Cutter 1 5 in 38 mm 1 5 in 38 mm 1 5 in 38 mm Rewind 0 25 in 6 mm 0 25 in 6 mm 0 25 in 6 mm RFID labels N A ANS N A Total media width Minimum 1 57 in 40 mm 2 00 in 51 mm 4 25 in 108 mm an packing Maximum 5 51in 140mm 7 lin 180mm 8 80 in 224 mm RFID labels N A Ka N A Total thickness Minimum 0 003 in 0 076 mm 0 003 in 0 076 mm 0 003 in 0 076 mm includes backing if any yc ium 0 012in 0 305 mm 0 012 in 0 305 mm 0 012 in 0 305 mm Cutter maximum full width media thickness 0 009 in 0 23 mm 0 007 in 0 18 mm 0 005 in 0 14 mm Roll media core inside diameter 3 in 76 mm 3 in 76 mm 3 in 76 mm Maximum roll diameter on 3 in 76 mm core 8 0 in 203 mm 8 0 in 203 mm 8 0 in 203 mm Interlabel gap Minimum 0 079 in 2 mm 0 079 in 2 mm 0 079 in 2 mm Preferred 0 118 in 3 mm 0 118 in 3 mm 0 118 in 3 mm Maximum No more tha
147. lR170Xi User Guide 9 6 07 Specifications 199 General Specifications Environmental Conditions for Operation and Storage Environment Mode Temperature Relative Humidity Operation Thermal Transfer 41 to 104 F 20 to 85 non condensing 5 to 40 C Direct Thermal 32 to 104 F 0 to 40 C Storage Thermal Transfer or 40 to 140 F 5 to 85 non condensing Direct Thermal 240 to 60 C 9 6 07 Xilll Plus R110 XilR170Xi User Guide 13383L 004 Rev A 200 Specifications Print Specifications by Model Print Specifications by Model Refer to the key and the tables that follow for printer specifications Specifications Key Non Continuous printing gap notch or hole between labels Continuous printing no gap notch or hole Ladder rotated orientation Picket fence nonrotated orientation 110XilllP us and R110Xi Print Specifications 110XilllPlus R110Xi 200 dpi 110Xilll Plus R110Xi 300 dpi 110XilllPlus 600 dpi Printhead resolution 203 dots inch 300 dots inch 600 dots inch 8 dots mm 12 dots mm 24 dots mm Dot size 0 0049x0 0049 in 0 0033x0 0033 in 0 0016x0 0016 in widthxlength 0 125x0 125 mm 0 084x0 084 mm 0 042x0 042 mm First dot location 0 10 0 035 in 0 023 0 035 in 0 023 0 035 in measured from inside 2 5 x 0 89 mm 0 6 0 9 mm 0 6 0 9 mm media edge Maximum print width 4 09 in 104 mm 4 09 in 104 mm
148. la classe B est conforme a la norme NMB 003 du Canada 13383L 004 Rev A XillPlus R110Xi R170Xi User Guide 9 6 07 Contents Declaration of Conformity sssudaseuuswasasrskkhr asdus ukk aka kae 3 Compliance Information 000 c cee 4 Abou This POCUMENM uuu ace nice en PNG AKA KA NEED aod ed E AR ase dee ue d ee 11 Who Should Use This Document aaaea eee e 12 How This Document Is Organized liliis 12 Contacts suas tende ue e rb Rl Per NG eee RURAL eee RR DANG MA KAG beets 13 Web Site 2050055 creado REA Ex at enas ENERGY S a RARE ete HOANG 13 The AMENGAS Ha a uu cce iie BA Sie eee a taki D Bee de SES dedu 13 Europe Africa Middle East and India llle 13 Asia PAGING a4 id ET 13 Document Conventions 0 0 000 erar 14 1 IntrodaclOl ueuesesexanaAckkaaGoAGAA eemrEREXEE dee Xx EO RR RR os 17 External View llle rrr 18 Printer Components 000 0c ee rs 19 Control Panel 2x a ot eee al ee oe ER RALRA Ree el EX EU edu i rti 20 Control Panel LCD 0 rrr 21 Control Panel Buttons 0 0 0 0 erra 21 Control Panel Indicator Lights 000 eee 23 24 Printer SUD pana suce a Re deo dici d ndi bali c MUR QU ER de iie 25 Before You Begin 2 26 Handling the Printer ec teas 27 Unpack and Inspect the Printer 00 0200 eee 27 Store the Printer 2 420 246 2826 203 2Rb toes oe ded Ed idee ra 27 Ship the Printer i ii
149. late 0 0000 eee 140 Clean the Cutter csiacei ad gnawed NANG boxe Rs dau KANY RUE A o he 142 Replace the Fuse isse ee a Ru e e eee De peer eee pue 143 9 6 07 Xilll Plus R110 Xi R170 Xi User Guide 13383L 004 Rev A 132 Routine Maintenance Replacing Printer Components Replacing Printer Components Some printer components such as the printhead and platen roller may wear out over time and can be replaced easily Regular cleaning may extend the life of some of these components See Cleaning Schedule and Procedures on page 133 for the recommended cleaning intervals Ordering Replacement Parts For optimal printing quality and proper printer performance across our product line Zebra strongly recommends the use of genuine Zebra supplies as part of the total solution Contact your authorized Zebra reseller for part ordering information or see Contacts on page 13 for contact addresses and telephone numbers Recycling Printer Components The majority of this printer s components are recyclable The printer s main logic board includes a battery that you should dispose of properly Do not dispose of any printer components in unsorted municipal waste Please dispose of the mag battery according to your local regulations and recycle the other printer components according to your local standards For more information see http www zebra com environment Lubrication Other than lubricating the cutter bl
150. likely too high above the black area that indicates where the ribbon is detected RIBBON 040 020 000 RIBBON Calibrate the sensors or load printer defaults See Calibrate Media and Ribbon Sensor Sensitivity on page 85 or LOAD DEFAULTS on page 67 If you are using direct thermal media the printer is waiting for ribbon to be loaded because it is incorrectly set for thermal transfer mode Set the printer for Direct Thermal mode See Select Print Method on page 74 9 6 07 XillPlus R110Xi R170Xi User Guide 13383L 004 Rev A 148 Troubleshooting LCD Error Messages Table 12 LCD Error Messages Continued LCD Display Printer Condition WARNING RIBBON IH The RIBBON light is on the ERROR light flashes Possible Cause Ribbon is loaded but the printer is set for direct thermal mode Recommended Solution Ribbon is not required with direct thermal media If you are using direct thermal media remove the ribbon This error message will not affect printing If you are using thermal transfer media which requires ribbon set the printer for Thermal Transfer mode See Select Print Method on page 74 ERROR CONDITION PAPER OUT The printer stops the MEDIA light is on the ERROR light flashes The media is not loaded or is loaded incorrectly Load media correctly Misaligned media sensor Check position of the media sensor The printer is set for noncon
151. llPlus 96XilllPlus and 140XilllPlus 0 0000000 eee eee 201 170XilllPlus R170Xi and 220XilllPlus lisse 201 Ribbon Specifications 0 00000 ls 203 Media Specifications 0000 seh 205 110XilllPlus and R110Xi Printers llle IR 205 140XilllPlus 170XilllPlus R170Xi and 220XilllPlus Printers 207 90XilllPlus and 96XilllPlus Printers RR 209 9 6 07 Xilll Plus R110 Xi R170 Xi User Guide 13383L 004 Rev A 194 Specifications Features Features This section lists the standard and optional features for the printer Standard Features Note Printer specifications are subject to change without notice Thermal transfer and direct thermal printing DRAM 16 MB USB 2 0 Port Real time Clock Advanced Counter Print Modes Zebra Programming Language ZPL Five different print modes can be used depending on the printer options purchased Tear Off Mode Labels are produced in strips Peel Off Mode Labels are dispensed and peeled from the backing as needed Cutter Mode Labels are printed and individually cut Applicator Mode The printer is part of a larger label application system Rewind Mode Labels are rewound internally ZPL II features include Downloadable graphics scalable and bitmap fonts and label formats Object copying between memory areas RAM memory card and internal Flash Code page 850 character set
152. lowing the convention selected praed in IDLE DISPLAY To change the value shown 1 Press the left oval to move to the next digit position 2 Press the right oval to change the value of the digit Select the Display Language LANGUAGE This parameter changes the language displayed on the LCD ENGLISH Default ENGLISH Selections ENGLISH SPANISH FRENCH GERMAN ITALIAN NORWEGIAN PORTUGUESE SWEDISH DANISH SPANISH 2 DUTCH FINNISH JAPAN To change the value shown 1 Press the left or right oval to scroll through the options 13383L 004 Rev A XillPlus R110Xi R170Xi User Guide 9 6 07 Print Modes and Options This section describes the print modes and other options available for the printer Contents Printer Options i oe ig DE URL Son RR DRE RA eb FU DOR ha A a 100 REID Capability 2 22 Rhe awe de ab Are Awl aed Sok DR CO YUR DRE needs 100 XML Enabled Printing 0 0 0 c eee RII 100 Print MOd6S 3 nudo KANA ate e ANS ANG DL BURA REYES A SEDA YU DA queque 101 Select the Print Mode 2 2 2 teens 101 Tear Of Mod i e RR RR KANG NA NAN ATA AD he eee ae KG 101 Load Media in Peel Off Mode 2 102 Load Media in Cutter Mode 2 2 e eee eee eee 109 Load Media in Rewind Mode No Cutter 0c eee eee eee 114 Load Media in Rewind Mode with Cutter Option a 121 Install the Rewind Plate cece eee eee 128 Remove Media Liner from the Rewind or Peel Sp
153. media guide 1 E 9 6 07 Xilll Plus R110Xi R170 Xi User Guide 13383L 004 Rev A 46 Operations Load Media in Tear Off Mode 5 Slide the outer media guide 1 all the way out 6 If your printer includes a media dancer assembly 1 thread the media under the media dancer assembly roller For all printers thread the media under the media guide roller 2 and then the upper media sensor 3 the media over the them the media obstructs the ribbon sensor and causes a false Important Make sure that you thread the media under these components If you thread RIBBON OUT error 13383L 004 Rev A XillPlus R110Xi R170Xi User Guide 9 6 07 Operations 47 Load Media in Tear Off Mode 7 Push the media forward until it passes under the printhead assembly 1 under the snap plate 2 and then over the platen roller 3 8 Align the media with the inner media guide 1 Slide in the outer media guide 2 until it just touches the edge of the media 9 6 07 XillPlus R110Xi R170Xi User Guide 13383L 004 Rev A 48 Operations Load Media in Tear Off Mode 9 Tighten the thumb screw not visible from this angle that is located on the bottom of the outer media guide 1 10 Push down the printhead assembly 1 and then rotate the printhead open lever 2 clockwise until it locks into place 2 13383L 004 Rev A XillPlus R110Xi R170Xi User Guide 9 6 07 Operations 49 Load Ribbon Load Ribbon U
154. mm Ticket tag sensing notch L x W 0 12x0 25 in 0 12x0 25 in 0 12x0 25 in 3x6 mm 3x6 mm 3x6 mm Does not apply to RFID labels This parameter varies for each transponder type 9 6 07 Xilll Plus R110 Xi R170Xi User Guide 13383L 004 Rev A 206 Specifications Media Specifications Media Specifications 110Xilll Plus 110XilllPlus 110XilllPlus p R110Xi 200 dpi R110Xi 300 dpi 600 dpi Ticket tag sensing hole diameter 0 125 in 3 mm 0 125 in 3 mm 0 125 in 3 mm Label registration tolerance vertical 0 06 in 1 5 mm 0 06 in 1 5 mm 0 06 in 1 5 mm Label registration tolerance 0 06 in 1 5 mm 0 06 in 1 5 mm x 0 06 in 1 5 mm horizontal Does not apply to RFID labels This parameter varies for each transponder type 110XilllPlus R110Xi Black Mark Sensing Only Media Specifications 110Xilll Plus 110Xilll Plus 110XilllPlus P R110Xi 200 dpi R110Xi 300 dpi 600 dpi Mark length measuring Minimum 0 12 in 3 mm 0 12 in 3 mm 0 12 in 3 mm para ebwJabeUtigedge ic c o Anda O43in lae dadi Mark width measuring Minimum 0 43 in 11 mm 0 43 in 11 mm 0 43 in 11 mm to perpendicular Maximum Full media width Full media width Full media width label tag edge Mark location within 0 040 in within 0 040 in within 0 040 in 1 mm of the inside 1 mm of the inside 1 mm of the inside media edge media edge media edge Mark density in Optica
155. n The rotated bar code spaces are small when compared to the in spec code possibly making the code unreadable 13383L 004 Rev A Xilll Plus R110 Xi R170 Xi User Guide 9 6 07 Troubleshooting 169 Printer Diagnostics Table 19 Judging Bar Code Quality Continued Print Quality Description In spec The in spec bar code can only be confirmed by a verifier but it should exhibit some visible characteristics The normal bar code will have complete even bars and clear distinct spaces The rotated bar code will have complete even bars and clear distinct spaces Although it may not look as good as a slightly dark bar code the bar code will be in spec In both normal and rotated styles small alphanumeric characters look complete Slightly light Slightly light labels are in some cases preferred to slightly dark ones for in spec bar codes Both normal and rotated bar codes will be in spec but small alphanumeric characters may not be complete Too light Labels that are too light are obvious Both normal and rotated bar codes have incomplete bars and spaces e Small alphanumeric characters are unreadable Note the relative darkness value and the print speed printed on the best test label Add or subtract the relative darkness value from the darkness value specified on the configuration label The resulting numeric value 0 to 30 is the best darkness value for
156. n the No more than the No more than the calibrated length of calibrated length of calibrated length of the label the label the label RFID labels N A T N A Maximum internal fanfold media 8 0x5 5x4 5 in 8 0x7 1x4 5 in 8 0x8 8x4 5 in pack size label backing LxWxH 203x140x114 mm 203x180x114 mm 203x224x114 mm Ticket tag sensing notch LxW 0 12x0 25 in 0 12x0 25 in 0 12x0 25 in 3x6 mm 3x6 mm 3x6 mm Ticket tag sensing hole diameter 0 125 in 3 mm 0 125 in 3 mm 0 125 in 3 mm Effective leading edge registration 0 070 in 0 070 in 0 060 in accuracy vertical 1 8 mm 1 8 mm 1 5 mm Effective leading edge registration 0 070 in 0 070 in 0 060 in accuracy horizontal 1 8 mm 1 8 mm 1 5 mm Does not apply to RFID labels This parameter varies for each transponder type 9 6 07 XillPlus R110Xi R170Xi User Guide 13383L 004 Rev A 208 Specifications Media Specifications 140Xill Plus 170 XilllPlus R170Xi and 220XilllPlus Black Mark Sensing Only 170XilllPlus Media Specifications 140XillPlus R170Xi 220XillPlus Mark length Minimum 0 12 in 3 mm 0 12 in 3 mm 0 12 in 3 mm measuring parallel to label or tag edge Mark width measuring to Minimum 0 43 in 11 mm 0 43 in 11 mm 0 43 in 11 mm perpendicular label or tag Maximum Full media width Full media width Full media width Maximum 0 43 in 11 mm 0 43 in 11 mm 0 43 in 11 mm
157. nection and Configuration RS 232 Serial The baud rate number of data and stop bits the parity and the XON XOFF or DTR control must match those of the host computer See Control Panel Parameters on page 71 to view or change these parameters SS 13383L 004 Rev A Xilll Plus R110 Xi R170Xi User Guide 9 6 07 Printer Setup 31 Select a Data Communication Interface Table 6 Connecting the Printer to a Computer or Network Continued Interface Connection and Configuration IEEE 1284 No additional configuration is necessary An Ethernet print server takes up Bidirectional or covers this port on the printer Parallel USB No additional configuration is necessary Caution Be careful not to plug the USB cable into the wired Ethernet print server connector on the printer because doing so will damage the connector 9 6 07 Xilll Plus R110Xi R170 Xi User Guide 13383L 004 Rev A 32 Printer Setup Select a Data Communication Interface Table 6 Connecting the Printer to a Computer or Network Continued Interface Connection and Configuration Internal wired Refer to the ZebraNet 10 100 Print Server User and Reference Guide for Ethernet print configuration instructions A copy of this manual is available at server http www zebra com manuals or on the user CD that came with your printer ZB tn Wireless Refer to the ZebraNet Wireless Print Server and Wireless
158. ner are rewound onto a core as they are printed The labels are not cut 9 6 07 Xilll Plus R110Xi R170 Xi User Guide 13383L 004 Rev A 44 Operations Load Media in Tear Off Mode Load Media in Tear Off Mode Tear Off is the default mode Figure 10 shows roll media loaded in Tear Off mode Figure 10 Tear Off Mode Printhead open lever Media guide Media guide roller Media supply guide Media supply hanger a A W N 13383L 004 Rev A Xilll Plus R110 XilR170Xi User Guide 9 6 07 Operations 45 Load Media in Tear Off Mode Caution While performing any tasks near an open printhead remove all rings watches hanging necklaces identification badges or other metallic objects that could touch the printhead You are not required to turn off the printer power when working near an open printhead but Zebra recommends it as a precaution If you turn off the power you will lose all temporary settings such as label formats and you must reload them before you resume printing To load roll media complete these steps 1 Set the printer to Tear Off mode See Select Print Mode on page 73 for instructions 2 Insert media into the printer See Prepare the Media for Loading on page 40 for instructions 3 Open the printhead assembly by rotating the printhead open lever 1 counter clockwise 4 Loosen the thumb screw not visible from this angle that is located on the bottom of the outer
159. ning HEAD CLEANING This parameter appears only when Early Warning for Maintenance is 450M 1476 FT enabled This value should correspond to the length of the media or ribbon roll that you are using Default 450 M 1476 FT Range 100 M 328 FT to 450 M 1476 FT in 50 M increments To change the value shown 1 Press the left or right oval to set the printhead cleaning interval to the desired number of inches of media or ribbon When the printhead reaches the set length WARNING CLEAN PRINTHEAD appears on the LCD If the alert function is enabled the printer generates an alert When the printhead is opened and then closed after a printhead cleaning warning is received the LCD prompts with HEAD CLERHED Reset Printhead Cleaning Counter for Early Warning HERD CLEANED This parameter appears only when Early Warning for Maintenance is NO TES enabled To reset the printhead cleaning counter 1 Did you clean the printhead a If you cleaned the printhead press the right oval to select YES b If you did not clean the printhead press the left oval to select HO 9 6 07 XillPlus R110Xi R170Xi User Guide 13383L 004 Rev A 80 Configuration Control Panel Parameters Table 10 Printer Parameters Sheet 9 of 27 Parameter HEAD LIFE 1666806 IH Action Explanation Set Printhead Life for Early Warning This parameter appears only when Early Warning for Maintenance is enabled Set this value to the number of inche
160. nough to be verified and then backfed to allow the next label to be printed and verified VER THRUPUT Allows greatest throughput but may not indicate a verification error immediately upon detection May print from one to three labels before an error is recognized and printing stops To change the value shown l Press the left or right oval to scroll through the options 13383L 004 Rev A XillPlus R110Xi R170Xi User Guide 9 6 07 Parameter APPLICATOR PORT OFF Configuration 95 Control Panel Parameters Table 10 Printer Parameters Sheet 24 of 27 Action Explanation Set Applicator Port Mode Determines the action of the applicator port Note Set this value as suggested by the applicator manufacturer Default OFF Selections OFF MODE 1 MODE 2 MODE 3 MODE 4 OFF The applicator port is off MODE 1 Asserts the END PRINT signal low while the printer is moving the label forward MODE 2 Asserts the END PRINT signal high while the printer is moving the label forward MODE 3 Asserts the END PRINT signal low for 20 milliseconds when a label has been completed and positioned Not asserted during continuous printing modes e MODE 4 Asserts the END PRINT signal high for 20 milliseconds when a label has been completed and positioned Not asserted during continuous printing modes To change the value shown l Press the left or right oval to scroll through the options STRRT PRIHT SIG PULS
161. nter connector at the host computer Port selection for status information is determined each time the printer is turned on Parallel Port Interconnections Table 20 shows the pin configuration and function of a standard computer to printer parallel cable Table 20 Parallel Cable Pin Configuration 36 Pin Connectors Description 1 nStrobe HostClk 2 9 Data Bits 1 8 10 nACK PtrClk 11 Busy PtrBusy 12 PError ACKDataReq 13 Select Xflag 14 nAutoFd HostBusy 15 Not used 16 17 Ground 18 5 V at 750 mA The maximum current draw may be limited by option configuration To enable this capability a qualified service technician must install a jumper on the printer s main logic board on JP1 pins 2 and 3 13383L 004 Rev A XillPlus R110Xi R170Xi User Guide 9 6 07 Data Ports 175 Parallel Data Port Table 20 Parallel Cable Pin Configuration Continued 36 Pin Connectors Description 19 30 Ground 31 nInit 32 nFault NDataAvail 33 34 Not used 35 5 V through a 1 8 KO Resistor 36 NSelectin 1284 active 9 6 07 XilllPlus R110Xi R170Xi User Guide 13383L 004 Rev A 176 Data Ports Serial Data Port Serial Data Port See Connect the Printer to the Computer or Network on page 30 for basic cabling information To communicate using the serial data port of the printer you must choose the number of data bits parity and handshaking Parity applies only to data transmitted by th
162. ny labels are printed between these internal tests Note This parameter will only appear if the Head Test Count option is installed For 110XilIIP us printers look at the configuration label to see if the option is installed PRINTER CONFIGURATION ZTC 110XiI1I Plus 300dpi 04 0 DARKNESS WEB THERMAL Hrs 086 08 12 MM 2022 COMM PARALLEL COMM SERIAL COMM BAUD DATA BITS PARITY HOST HANDSHAKE a N PROTOOL n If the Head Test Option is COMMUNICATIONS CONTROL PREF IX installed HEAD TEST COUNT DELIMITER CHAR will be listed HEAD RESISTOR VERIFIER PORT APPLICATOR PORT START PRINT SIG RESYNCH MODE REPRINT MODE WEB S MEDIR S RIBBON S MARK S MED S MEDIA LED RIBBON LED MARK LED CONFIGURATION RAM BOER FLASH NONE ORMAT CONVERT 007 POWER SUPPLY pai INTERFACE 004 DISPLAY P32 INTERFACE TWINAX COAX ID FW VERSION 00 00 00 18 19 RTC TIME IP RESOLUTION ALL IP PROTOCOL 010 003 004 095 IP ADDRESS 255 255 255 000 SUBNET MASK 010 003 004 001 DEFAULT GATEWAY FIRMWARE IN THIS PRINTER IS COPYRIGHTED Default 0000 disables the test Range 0000 to 9999 To set the number of labels to print between head tests 1 Press the left oval to move to the next digit position 2 Press the right oval to increase the value of the digit 9 6 07 Xilll Plus R110 XilR170Xi User Guide 13383L 004 Rev A 94 Configuration Control Panel Parameters Parameter
163. o clear the warning and reset the label counter If you did not replace the media press the left oval to select NO 9 6 07 XillPlus R110Xi R170Xi User Guide 13383L 004 Rev A 78 Configuration Control Panel Parameters Table 10 Printer Parameters Sheet 7 of 27 Parameter Action Explanation Reset Media Counter for Early Warning MEDIR REPLACED This parameter appears only when Early Warning for Media is enabled HO YES To reset the media counter 1 Did you replace the media a If you replaced the media press the right oval to select YES b If you did not replace the media press the left oval to select HO Set Ribbon Length for Early Warning This parameter appears only when Early Warning for Media is enabled and 290M 1476 FT the printer is set for Thermal Transfer operation Default 450 M 1476 FT Range 100 M 328 FT to 450 M 1476 FT in 50 M increments To change the value shown l Press the left or right oval to set the value to match the length of the ribbon that you are using Based on the number entered when the printer detects that less than 15 of the ribbon remains WARMING RIBBON LOW appears on the LCD If the alert function is enabled the printer generates an alert When the printhead is opened and then closed after a ribbon warning is received the LCD prompts with RIBBON REPLRCED Reset Ribbon Counter for Early Warning This parameter appears only when Early Warning for Media is enabled
164. o decrease the value reduce brightness FORMAT CONVERT NONE Select Format Convert Selects the bitmap scaling factor The first number is the original dots per inch dpi value the second the dpi to which you would like to scale Default NONE Selections NONE 150 300 150 600 200 600 300 600 To change the value shown l Press the left or right oval to scroll through the options IDLE DISPLAY FM UERSIONH Select Idle Display This parameter selects the LCD options for the real time clock c Note If the default value is not selected pressing the left or right oval briefly displays the firmware version of the printer Default FIRMWARE VERSION Selections MM DD YY 24 HOUR MM DD YY 12 HOUR DD MM YY 24 HOUR DD MM YY 12 HOUR FW VERSION To change the value shown l Press the left or right oval to scroll through the options RTC DRTE Hi 3i 81 Set Real Time Clock RTC Date This parameter allows you to set the date following the convention selected in IDLE DISPLAY To change the value shown 1 Press the left oval to move to the next digit position 2 Press the right oval to change the value of the digit 9 6 07 Xilll Plus R110 Xi R170 Xi User Guide 13383L 004 Rev A 98 Configuration Control Panel Parameters Table 10 Printer Parameters Sheet 27 of 27 Parameter Action Explanation Set RTC Time RTC T I ME This parameter allows you to set the time fol
165. ocation 1 Lower media sensor 2 Slide the lower sensor until it is under the upper media sensor Gently pull wires out as needed wires should have a little slack 13383L 004 Rev A XillPlus R110Xi R170Xi User Guide 9 6 07 Operations 61 Adjust Printhead Pressure and Toggle Position Adjust Printhead Pressure and Toggle Position Print quality depends on the labels and ribbon used as well as the toggle pressure and position Make sure that your labels and ribbon are acceptable for your application If they are check the toggle position and then the printhead pressure Toggle Position Adjustment You may need to adjust the toggles if printing is too light on one side or if thick labels are used If the toggle pressure is too light or uneven the labels and ribbon may slip To position the toggles complete these steps 1 Loosen the locking nuts 1 at the top of the toggle assemblies The 90XilIIPlus and 96XillLPlus printers have only one toggle 2 Slide the toggles until they provide even pressure on the media If you are using a 90XillIPlus or 96XilllPlus printer position the single toggle over the center of the labels All other printer models have two toggles If the labels are too narrow to fit both toggles position one toggle over the center of the labels and decrease the pressure on the unused toggle 3 Tighten the locking nuts 9 6 07 Xilll Plus R110 Xi R170 Xi User Guide 13383L 004 Rev
166. ode 9 6 07 Xilll Plus R110 Xi R170 Xi User Guide 13383L 004 Rev A 102 Print Modes and Options Print Modes Load Media in Peel Off Mode Peel Off mode Figure 19 advances one label at a time The printer does not print another label until the first label is removed The TAKE LABEL light flashes until the label is removed The backing is wound on the rewind spindle but the rewind plate is not used Figure 19 Media Loaded in Peel Off Mode 1 2 3 4 5 1 Printhead open lever 2 Media guide 3 Media guide roller 4 Media supply guide 5 Media 6 Media supply hanger 7 Guide plate 8 Spindle hook 9 Rewind spindle 10 Label backing 11 Rewind plate removed 12 Tear off bar 13 Printed label In new printers remove the protective plastic covering from the rewind plate before using 13383L 004 Rev A XillPlus R110Xi R170Xi User Guide 9 6 07 Print Modes and Options 103 Print Modes Caution While performing any tasks near an open printhead remove all rings watches hanging necklaces identification badges or other metallic objects that could touch the printhead You are not required to turn off the printer power when working near an open printhead but Zebra recommends it as a precaution If you turn off the power you will lose all temporary settings such as label formats and you must reload them before you resume printing To
167. of 27 Parameter PARALLEL COMM BIDIRECTIONAL Action Explanation Set Parallel Communications Select the communications port that matches the one being used by the host computer Default BIDIRECTIONAL Selections BIDIRECTIONAL TWINAX COAX UNIDIRECTIONAL To change the value shown 1 Press the left or right oval to scroll through the options SERIAL COMM RS232 Set Serial Communications Select the communications port that matches the one being used by the host computer This setting applies only when the serial port is used Important Do not change this parameter from the default The printer supports only RS 232 This parameter will be eliminated in a future version of the firmware Default RS232 Selections RS232 RS422 485 RS485 MULTIDROP To change the value shown l Press the left or right oval to scroll through the options BRUD 9668 Set Baud This setting applies only when the serial port is used The baud setting of the printer must match the baud setting of the host computer for accurate communications to take place Select the value that matches the one being used by the host computer Default 9600 Selections 110 300 600 1200 2400 4800 9600 14400 19200 28800 38400 57600 115200 To change the value shown 1 Press the left or right oval to scroll through the options 13383L 004 Rev A XillPlus R110Xi R170Xi User Guide 9 6 07 Configuration 87 Control Pan
168. on and configuration 30 pin configuration 177 setting serial communications 86 settings 176 setup checklist 26 unpack the printer 27 13383L 004 Rev A Xilll Plus R110 Xi R170 Xi User Guide 9 6 07 Setup mode defined 21 enter Setup mode 66 exit Setup mode 67 LCD messages 71 passwords 68 SETUP EXIT button function 21 shipping report damage 27 reshipping the printer 27 short calibration 56 smart labels 35 snap plate cleaning 140 cleaning in RFID ready printer 141 cleaning in standard printer 140 when to clean 133 spacing requirements 28 specifications agency approvals and markings 196 by model number 200 electrical 198 environmental 199 physical 198 power cord 34 ribbon 203 standard data ports 173 standard features 194 start print signal setting 95 storing the printer 27 surface for the printer 28 T tag stock described 35 Tear Off mode loading media 44 selecting 73 tear off bar cleaning 133 tear off position adjustment 73 technical support 13 temperature requirements 28 thermal transfer mode media scratch test 37 setting 74 THERMISTOR FAULT message cycling with other messages 148 displayed alone 148 time setting 98 timing diagrams for applicator signals 181 toggle pressure adjustment 61 Index 227 top of label printer cannot detect 162 setting 91 transmissive media sensor adjustment 58 location 138 when to clean 133 troubleshooting
169. on page 89 and Set Delimiter Character on page 89 for the requirements Incorrect data is being sent to the printer Check the communication settings on the computer Ensure that they match the printer settings Ensure that ZPL II is being used If the problem continues check the ZPL II format for changes to CC CT and CD 13383L 004 Rev A Xilll Plus R110 Xi R170 Xi User Guide 9 6 07 Ribbon Problems Troubleshooting 157 Ribbon Problems Table 16 identifies problems that may occur with ribbon the possible causes and the recommended solutions Problem Broken or melted ribbon Table 16 Ribbon Problems Possible Cause Darkness setting too high Recommended Solution 1 Reduce the darkness setting 2 Clean the printhead thoroughly The printer does not detect when the ribbon runs out In thermal transfer mode the printer did not detect the ribbon even though it is loaded correctly The printer was calibrated without ribbon Later ribbon was inserted without the user recalibrating the printer or loading printer defaults Calibrate the printer this time using ribbon or load printer defaults See Calibrate Media and Ribbon Sensor Sensitivity on page 85 or LOAD DEFAULTS on page 67 The ribbon light is on even though ribbon is loaded correctly The printer was not calibrated for the label and ribbon being used Perform the calibration procedure
170. onal memory font option or wireless capability To be sure that a memory or font card has successfully initialized print a configuration label as instructed in Print a Configuration Label on page 69 and review it to see if the new card information is listed For wireless cards follow the instructions in Print a Network Configuration Label on page 70 9 6 07 Xilll Plus R110 Xi R170 Xi User Guide 13383L 004 Rev A 192 PC Cards PCMCIA PC Cards 13383L 004 Rev A XillPlus R110Xi R170Xi User Guide 9 6 07 10 Specifications This section provides the features of and specifications for this printer Contents Padua naa R IRAN BIRUAN NINANG annie Gnd din aOR NE eee a 194 Standard Features 0 00 c eee teeta 194 Print Mod6S 4 2 ccccaiudepdantsiavea whos ap E a AEE RE EE RE EAN BEURER 194 Zebra Programming Language ZPL 2 2 22 194 ELECT AA 195 Agency Approval ndm Rede espe Rae emo pass pe a i wore ke Rcx pA ed 196 XillIPlus Non RFID or RFID Ready without RFID Reader Installed 196 RXi or XilllPlus with RFID Reader Installed 2 00000 ee eee 196 General Specifications s on 0000 e eee eee 198 Physical Specifications 000 eee eee 198 Electrical Specifications 2 198 Environmental Conditions for Operation and Storage 199 Print Specifications by Model 200 0c eee eee sees 200 110XilllPlus and R110Xi n 200 90Xil
171. operation in which the user tears the label or tag stock away from the remaining media by hand thermal transfer A printing method in which the printhead presses an ink or resin coated ribbon against the media Heating the printhead elements causes the ink or resin to transfer onto the media By selectively heating the printhead elements as the media and ribbon move past an image is printed onto the media Contrast this with direct thermal transponder An RFID component that is usually comprised of an antenna that is bonded to an integrated circuit IC chip The transponder is usually located between the label and liner in smart labels sometimes called a tag or an inlay void 1 A space on which printing should have occurred but did not due to an error condition such as wrinkled ribbon or faulty print elements A void can cause a printed bar code symbol to be read incorrectly or not at all 2 An RFID label is voided if an error occurs during writing or encoding The label is ejected and the word VOID is printed across it WEP is a security protocol for wireless local area networks WLANs that secures data transmissions using 64 bit or 128 bit encryption 13383L 004 Rev A Xilll Plus R110 Xi R170 Xi User Guide 9 6 07 Numerics 110XillIPlus black mark specifications 206 general specifications 200 label specifications 205 ribbon specifications 203 140XilllPlus black mark specifications 208 general specifications 20
172. ore 16 For instructions for removing the backing from the rewind spindle see Remove Media Liner from the Rewind or Peel Spindle on page 129 13383L 004 Rev A XillPlus R110Xi R170Xi User Guide 9 6 07 Print Modes and Options 109 Print Modes Load Media in Cutter Mode A cutter is a rotating knife with a self sharpening blade that is attached to the front of the printer The cutter is used to cut individual labels as they are printed Figure 20 shows the printer loaded with labels in Cutter mode Figure 20 Media Loaded in Cutter Mode 1 2 3 4 5 Printhead open lever Media guide Media guide roller Media supply guide Media Cutter o O1 A wi N Caution While performing any tasks near an open printhead remove all rings watches hanging necklaces identification badges or other metallic objects that could touch the printhead You are not required to turn off the printer power when working near an open printhead but Zebra recommends it as a precaution If you turn off the power you will lose all temporary settings such as label formats and you must reload them before you resume printing To set up the printer in Cutter mode complete these steps 1 Set the printer to Cutter mode See Select Print Mode on page 73 for instructions 2 Insert media into the printer See Prepare the Media for Loading on page 40 for instructions 9 6 07 Xilll Plus R110 Xi R170Xi User Guide 13383L 004
173. others If the problem persists consider using a different tag type Incorrect read and write power levels for the RFID tag type Change the RFID read and write power levels Radio frequency RF interference from another RF source Do one or more of the following as necessary Move the printer away from fixed RFID readers Make sure that the media door is closed at all times during RFID programming The printer is using outdated printer firmware and reader firmware versions Go to http www zebra com firmware for updated firmware With a Gen 2 tag no The RFID reader encoderis not Refer to the RFID Programming Guide to see if data is written to the enabled for Gen 2 your printer supports Gen 2 tags tag even though the If your printer supports Gen 2 tags make sure printer Says that the that you are using the appropriate firmware write operation version Download printer and reader succeeded firmware if necessary f your printer does not support Gen 2 tags you will not be able to use these tags with your printer The printer stops at The printer calibrated the label 1 Select FEED for the MEDIA POWER UP and the RFID inlay length only to the RFID inlay HERD CLOSE parameters see Select Media instead of to the interlabel gap Power Up Option on page 90 or Select Head Close Option on page 91 2 Manually calibrate the printer see Calibrate Media and Ribbon Sensor Sensitivity on p
174. own 1 Press the left or right oval to scroll through the options 9 6 07 XillPlus R110Xi R170Xi User Guide 13383L 004 Rev A 88 Configuration Control Panel Parameters Table 10 Printer Parameters Sheet 17 of 27 Parameter PROTOCOL HOWE Action Explanation Set Protocol Protocol is a type of error checking system Depending on the selection an indicator may be sent from the printer to the host computer signifying that data has been received Select the protocol that is requested by the host computer Further details on protocol can be found in the ZPL II Programming Guide Default NONE Selections NONE ZEBRA ACK_NAK r Note ZEBRA is the same as HCK MAK except that ZEBRA response messages are sequenced If ZEBRH is selected the printer must use DTR DSR for host handshake protocol To change the value shown l Press the left or right oval to scroll through the options HETWORK ID Bad Set Network ID Network ID is used to assign a unique number to a printer This gives the host computer the means to address a specific printer This does not affect TCP IP or IPX networks Default 000 Range 000 to 999 To change the value shown 1 Press the left oval to move to the next digit position 2 Press the right oval to increase the value of the digit COMMUNICATIONS HORMAL MODE Set Communications Mode The communication diagnostics mode is a troubleshooting tool for checking
175. play flashes between the phrases CHECKING B MEMORY and PRINTER IDLE r Note Depending on the amount of memory in the memory card initialization may take up to 5 minutes to complete 13383L 004 Rev A Xilll Plus R110 Xi R170 Xi User Guide 9 6 07 Configuration 83 Control Panel Parameters Table 10 Printer Parameters Sheet 12 of 27 Parameter Action Explanation Initialize Flash Memory IHIT FLASH cm This option erases all previously stored information from Flash memory Caution This option completely erases the Flash memory To initialize Flash memory 1 Press the right oval to select YES 2 Enter the password For instructions see Change Password Protected Parameters on page 68 The display shows INITIALIZE FLASH 3 Press the right oval to select YES The display shows ARE YOU SURE 4 Do you wish to continue Press the left oval to select NO to cancel the request and return to the INITIALIZE FLASH prompt e Press the right oval to select YES and begin initialization When initialization is complete the printer automatically exits Setup mode and the control panel displays PRINTER READY If you exit Setup mode while initialization is still in process the control panel display flashes between the phrases CHECKING E MEMORY and FRIHTER IDLE Note Depending on the amount of free FLASH memory initialization may take up to 1 minute to complete 9 6 07 Xilll Plus R110 Xi R170 Xi User Guide 13383L
176. pplication Some parameters are user selectable while others are dependent on the installed options and mode of operation Parameters may be switch selectable control panel programmable or downloaded as ZPL II commands A configuration label listing all the current printer parameters may be printed for reference 9 6 07 XillPlus R110Xi R170Xi User Guide 13383L 004 Rev A 218 Glossary continuous media Label or tag stock media that has no notch gap or web media liner only to separate the labels or tags The media is one long piece of material core diameter The inside diameter of the cardboard core at the center of a roll of media or ribbon diagnostics Information about which printer functions are not working that is used for troubleshooting printer problems die cut media A type of label stock that has individual labels stuck to a media liner The labels may be either lined up against each other or separated by a small distance Typically the material surrounding the labels has been removed See non continuous media direct thermal A printing method in which the printhead presses directly against the media Heating the printhead elements causes a discoloration of the heat sensitive coating on the media By selectively heating the printhead elements as the media moves past an image is printed onto the media No ribbon is used with this printing method Contrast this with thermal transfer direct thermal media Media that is
177. r code modulus X dimension 3 9 mil to 39 mile 1 6 mil to 16 mil 4 9 mil to 49 mile 3 33 mil to 33 mil 1 6 mil to 16 mil 4 9 mil to 49 mil Thin film printhead with Element Yes Yes Energy Equalizer E3 The 90XilIIPlus and 96XillIPlus printers are discontinued 170 XIII Plus R170Xi and 220XilllPlus 170XilllPlus 170XillPlus 220XilllPlus 220XilllPlus Print Specifications R170Xi R170Xi 200 dpi 300 dpi 200 epi Mun up Printhead resolution 203 dots inch 300 dots inch 203 dots inch 300 dots inch 8 dots mm 12 dots mm 8 dots mm 12 dots mm Dot size 0 0049x0 0049 in 0 0033x0 0033 in 0 0049x0 0049 in 0 0033x0 0033 in widthxlength 0 125x0 125 mm 0 084x0 084 mm 0 125x0 125 mm 0 084x0 084 mm First dot location 0 10 0 035 in 0 10 0 035 in 0 10 0 035 in 0 10 0 035 in measured from inside 2 5 0 89 mm 2 5 0 89 mm 2 5 0 89 mm 2 5 0 89 mm media edge Maximum print width 6 6 in 168 mm 6 6 in 168 mm 8 5 in 216 mm 8 5 in 216 mm 9 6 07 Xilll Plus R110 Xi R170Xi User Guide 13383L 004 Rev A 202 Specifications Print Specifications by Model 170XilllPlus 170XilllPlus Print Specifications R170Xi R170Xi E ds cid ins 200 dpi 300 dpi P p Selectable print speeds 2 4 3 4 5 6 7 8 9 2 4 3 4 5 6 7 8 24 3 4 5 6 7 8 9 2 4 3 4 5 6 in per second 10 11 12 10 Maximum print length 39 in 99 cm gi 39 in 99 cm gi 39 in 99 cm gil 39
178. r or something else attached to the end to serve as a ribbon leader If Then Yes Continue with the next step No a Tear off a strip of media labels and liner about 6 12 in 150 305 mm long from the roll Peel a label from the media strip c Use this label 1 to attach the end of the ribbon 2 to the media strip 3 The media strip acts as a leader 3 1 2 13383L 004 Rev A Xilll Plus R110 Xi R170 Xi User Guide 9 6 07 Operations 51 Load Ribbon 6 Open the printhead assembly by rotating the printhead open lever counter clockwise 7 Does your printer contain a ribbon dancer assembly See Figure 11 on page 49 for the ribbon dancer location If Then No Thread the ribbon over the media dancer assembly 1 and under the ribbon guide roller 2 9 6 07 Xilll Plus R110 XilR170 Xi User Guide 13383L 004 Rev A 52 Operations Load Ribbon If Then Yes a Thread the ribbon through the ribbon dancer The ribbon must go under the upper roller 1 and then over the lower roller 2 b Thread the ribbon under the ribbon guide roller 3 8 Push the ribbon leader forward until it passes under the printhead assembly 1 over the snap plate 2 and then over the platen roller 3 QL 13383L 004 Rev A Xilll Plus R110 XilR170Xi User Guide 9 6 07 Operations 53 Load Ribbon 9 Bring the ribbon leader over the upper ribbon roller 1 and then toward the r
179. rint signal label not ready DATA READY pin 14 ready do not start START PRINT pin 3 start do not end END PRINT pin 11 end Figure 45 Applicator Signals Mode 4 label waiting label ready format for start prints for next processed print signal label not ready DATA READY pin 14 a mma s ready do not start START PRINT pin 3 start do not end END PRINT pin 11 end 13383L 004 Rev A XillPlus R110Xi R170Xi User Guide 9 6 07 Data Ports Applicator Interface Connector Applicator Interface Connector Pin Configuration Pin The Applicator Interface Assembly is available in two versions a 5 V I O and a 24 28 V I O Table 22 lists the pin configurations and functions of the applicator interface connector for both 5 V and 24 28 V operation Table 22 Applicator Interface Connector Pin Configuration No Signal Name Signal Type Description 1 I O SIGNAL I O Signal Using jumper JP2 this pin can be configured as isolated GROUND Ground or non isolated from the printer signal ground See 5V Return Jumper Configurations and Pinouts for 5 V I O Operation on page 186 for more information 1 I O SIGNAL I O Signal No jumpers to configure GROUND Ground Important Customer must provide this external 24 28V Return ground This ground can come from pin 8 when operating at 28V for all printers except the 110Xi IIIPlus See Pinouts for 24 28 V I O Operation on page
180. rinter configuration Check the driver or software media related setting Non continuous labels are being treated as continuous labels The printer was not calibrated for the media being used Perform the calibration procedure in Calibrate Media and Ribbon Sensor Sensitivity on page 85 The printer is configured for continuous media Set the media type to noncontinuous media See Set Media Type on page 74 All lights are on but nothing displays on the LCD and the printer locks up Internal electronic or firmware failure Call a service technician The printer locks up while running the Power On Self Test Main logic board failure Call a service technician The printer prints VOID on every label that I try to print The printer is set for RFID operation but you are not using RFID labels Switch to RFID labels or remove the RFID commands from your label formats 13383L 004 Rev A Xilll Plus R110 Xi R170Xi User Guide 9 6 07 Troubleshooting 163 Printer Diagnostics Printer Diagnostics Self tests and other diagnostics provide specific information about the condition of the printer The self tests produce sample printouts and provide specific information that helps determine the operating conditions for the printer The most commonly used are the Power On and the CANCEL self tests Important Use full width media when performing self tests If your media is not wide
181. s Transmissive media sensor Air blowt Direct Thermal Print Mode After every roll of labels or 500 ft 150 m of fanfold labels Biak miek Sensor Air blow Thermal Transfer Print Mode After every roll Media path Solvent 1500 ft or 450 m of ribbon Ribbon sensor Air blow Label available sensors Air blow Every 6 months or as needed Tear off peel off bar Solvent Snap plate Solvent As needed Cutter Solvent Zebra recommends using Preventive Maintenance Kit part number 47362 In place of this kit you may use a clean swab dipped in a solution of isopropyl alcohol minimum 90 and deionized water maximum 10 t Ifusing canned air it is recommended that you turn off the printer before cleaning Clean the Exterior Clean the outside surfaces of the printer with a lint free cloth Use a mild detergent solution or desktop cleaner sparingly as needed Caution Do not use harsh or abrasive cleaning agents or solvents 9 6 07 Xilll Plus R110 Xi R170Xi User Guide 13383L 004 Rev A 134 Routine Maintenance Cleaning Schedule and Procedures Clean the Media Compartment After every four rolls of media inspect the media compartment Use a soft bristle brush or a vacuum cleaner to remove any dirt and lint from the interior of the printer Clean the Printhead and Platen Roller If print quality does not improve after you perform this procedure clean the printhead with Save a Printhead
182. s R110Xi R170Xi User Guide 9 6 07 Routine Maintenance 137 Cleaning Schedule and Procedures Clean the Sensors Brush or vacuum any accumulated paper lint and dust off the sensors Clean the sensors according to the recommendations in Cleaning Schedule and Procedures on page 133 Ribbon and Label Available Sensor Locations The ribbon sensor and optional label available sensor are shown in Figure 24 Figure 24 Sensor Locations 1 Label available sensors Black mark sensor 3 Ribbon sensor 9 6 07 XillPlus R110Xi R170Xi User Guide 13383L 004 Rev A 138 Routine Maintenance Cleaning Schedule and Procedures 1 Label available sensors 2 Ribbon sensor Transmissive Media Sensor Locations The locations of the upper and lower transmissive media sensors are shown in Figure 25 and Figure 26 Figure 25 Upper Media Sensor 1 Upper media sensor 13383L 004 Rev A XillPlus R110Xi R170Xi User Guide 9 6 07 Routine Maintenance 139 Cleaning Schedule and Procedures Figure 26 Lower Media Sensor 1 Lower media sensor 9 6 07 XillPlus R110Xi R170Xi User Guide 13383L 004 Rev A 140 Routine Maintenance Cleaning Schedule and Procedures Clean the Snap Plate Clean the snap plate when label adhesive or a label is stuck to the underside The type of snap plate in your printer will depend on whether the printer is standard or RFID ready enabled Figure 27 shows
183. s of media that the printhead is expected to print Default 1 000 000 inches Range 100 to 1 000 000 inches To change the value shown 1 Press the left oval to move the cursor 2 Press the right oval to increase the value of the digit When the printhead reaches the set length WARMING REPLACE HEAD appears on the LCD If the alert function is enabled the printer generates an alert When the printhead is opened and then closed after a printhead life warning is received the LCD prompts with NEW PRINTHEAD 3 Ifyou replaced the printhead press the right oval to select ES to clear the warning and reset the printhead life counter If you did not replace the printhead press the left oval to select NO HEW PRINTHEAD NO YES Reset Printhead Life Counter for Early Warning This parameter appears only when Early Warning for Maintenance is enabled To reset the printhead life counter 1 Did you replace the printhead a If you replaced the printhead press the right oval to select YES b If you did not replace the printhead press the left oval to select NO LIST FONTS PRINT List Fonts This option prints a label that lists the available fonts in the printer including standard printer fonts plus any optional fonts Fonts may be stored in RAM Flash memory optional PCMCIA font cards or CompactF lash cards To print a list of the available fonts 1 Press the right oval to select PRINT LIST BAR CODES PRINT
184. s print directly from Oracle Warehouse Management System WMS Mobile Supply Chain Applications MSCA and many other ERP vendor applications XML enabled label formats upload directly to the label printer and the XML data stream is sent via TCP IP directly to the appropriate Zebra printer Contact your authorized Zebra XML Certified reseller for more information about the XML Enabled Printing option 13383L 004 Rev A XillPlus R110Xi R170Xi User Guide 9 6 07 Print Modes and Options 101 Print Modes Print Modes The options on your printer may let you set up print modes other than the default of Tear Off mode Use the control panel to set up the printer to the print mode that you wish to use Select the Print Mode The following are the print mode selections available through the control panel Some of them require that an option be purchased Tear off e Peel off Cutter Rewind Applicator used only if a machine will apply printed labels to something To select a print mode complete these steps 1 From the control panel press SETUP EXIT 2 Press NEXT SAVE until the LCD reads PRINT MODE 3 Use the right or left oval to scroll though the choices Be sure to select a print mode that your hardware supports some of the selections displayed are for optional printer features 4 To save your selection press SETUP EXIT Tear Off Mode See Load Media in Tear Off Mode on page 44 to set up labels in Tear Off m
185. se the instructions in this section to load ribbon for use with thermal transfer labels For direct thermal labels do not load ribbon in the printer The ribbon path is slightly different for printers with ribbon dancers Figure 11 Important Use ribbon that is wider than the media to protect the printhead from wear Ribbon must be coated on the outside Figure 11 Ribbon Path Without Ribbon Dancer With Ribbon Dancer Caution While performing any tasks near an open printhead remove all rings watches hanging necklaces identification badges or other metallic objects that could touch the printhead You are not required to turn off the printer power when working near an open printhead but Zebra recommends it as a precaution If you turn off the power you will lose all temporary settings such as label formats and you must reload them before you resume printing To load ribbon complete these steps 1 Align the arrow 1 on the ribbon take up spindle knob with the notch 2 in the ribbon take up spindle 2 1 9 6 07 Xilll Plus R110Xi R170 Xi User Guide 13383L 004 Rev A 50 Operations Load Ribbon 2 Align the segments of the ribbon supply spindle 3 Orient the ribbon with the loose end unrolling clockwise 4 Place the roll of ribbon on the ribbon supply spindle Push the roll back as far as it will go 5 A ribbon leader makes ribbon loading and unloading easier Does your roll of ribbon have pape
186. second The speed at which the label or tag is printed Zebra printers can print from 1 ips to 12 ips label An adhesive backed piece of paper plastic or other material on which information is printed 13383L 004 Rev A Xilll Plus R110 Xi R170Xi User Guide 9 6 07 Glossary 219 label backing liner The material on which labels are affixed during manufacture and which is discarded or recycled by the end users light emitting diode LED Indicators of specific printer status conditions Each LED is either off on or blinking depending on the feature being monitored liquid crystal display LCD The LCD is a back lit display that provides the user with either operating status during normal operation or option menus when configuring the printer to a specific application lock up This is the term generally used to describe a fault condition that for no apparent reason causes the printer to stop working media Material onto which data is printed by the printer Types of media include tag stock die cut labels RFID smart labels continuous labels with and without media liner non continuous media fanfold media and roll media media sensor This sensor is located behind the printhead to detect the presence of media and for non continuous media the position of the web hole or notch used to indicate the start of each label media supply hanger The stationary arm that supports the media roll non continuous media Me
187. sembly You may not reverse engineer decompile or disassemble the Software except and only to the extent that such activity is permitted by applicable law notwithstanding this limitation 5 Transfer Sublicense You may not transfer sublicense distribute rent lease supply market or lend the Software to any other party 6 Confidentiality You acknowledge that the Software embodies confidential information owned by Zebra and or its suppliers and licensors To the extent you have access to any such information you agree to use such information only for the authorized use of the Software You further agree not to disclose such confidential information to any other party and to use at least the same degree of care to maintain the confidential nature of such information as you use to maintain the confidentiality of your own confidential information 7 Intellectual Property All title copyrights and other intellectual property rights in and to the Software including but not limited to copyrights patents trade secrets and trademarks are owned by Zebra or its suppliers and licensors You must maintain all copyright notices on all copies of the Software All rights not expressly granted are reserved by Zebra Without prejudice to any rights or remedies Zebra may have for your violation of this Software License Zebra shall own all changes or modifications to the Software 8 Termination Without prejudice to any other rights or remedies Zebra m
188. ss if necessary until you reach the desired language The LCD is missing The LCD may need replacing Call a service technician characters or parts of characters Changes in Parameters are set incorrectly 1 Set parameters and save permanently parameter settings 2 Turn the printer off O and then on I did not take effect A ZPL command turned off the Refer to the ZPL Programming Guide or call a ability to change the parameter service technician A ZPL command changed the Refer to the ZPL Programming Guide or call a parameter back to the previous service technician setting If the problem continues there Call a service technician may be a problem with the main logic board 9 6 07 Xilll Plus R110 Xi R170 Xi User Guide 13383L 004 Rev A 162 Troubleshooting Miscellaneous Printer Problems Table 18 Miscellaneous Printer Problems Continued Problem The printer fails to calibrate or detect the top of the label Possible Cause The printer was not calibrated for the label being used Recommended Solution Perform the calibration procedure in Calibrate Media and Ribbon Sensor Sensitivity on page 85 The printer is configured for continuous media Set the media type to noncontinuous media See Set Media Type on page 74 The driver or software configuration is not set correctly Driver or software settings produce ZPL commandis that can overwrite the p
189. struction See the ZPL II Programming Guide for more information r Note Do not use the same hex value for the control format and NI delimiter character The printer must see different characters to work properly Default 5E caret Range 00 to FF To change the value shown 1 Press the left oval to move to the next digit position 2 Press the right oval to increase the value of the digit DELIMITER CHAR 2CH Set Delimiter Character The delimiter character is a two digit hex value used as a parameter place marker in ZPL ZPL II format instructions See the ZPL II Programming Guide for more information 3 Note Do not use the same hex value for the control format and NI delimiter character The printer must see different characters to work properly Default 2C comma Range 00 to FF To change the value shown 1 Press the left oval to move to the next digit position 2 Press the right oval to increase the value of the digit 9 6 07 XillPlus R110Xi R170Xi User Guide 13383L 004 Rev A 90 Configuration Control Panel Parameters Table 10 Printer Parameters Sheet 19 of 27 Parameter Action Explanation Select ZPL Mode ZPL je E The printer remains in the selected mode until it is changed by this parameter or by using a ZPL ZPL II command The printer accepts label formats written in either ZPL or ZPL II eliminating the need to rewrite any ZPL formats that already exist S
190. surface Did not leave a mark on the The ribbon is coated on the inner surface and cannot be paper used in this printer To verify this repeat the test on the other surface of the roll of ribbon 13383L 004 Rev A XillPlus R110Xi R170Xi User Guide 9 6 07 Operations This section provides the procedures for loading and calibrating the printer Note Complete the tasks and resolve the issues in Printer Setup on page 25 before operating the printer Contents Prepare the Media for Loading 2 0c cece eee eee eee eee 40 Print MOG OS assists ene then s bodes Beene Sues NADIN Bea wi Gaeta Gh eee elle 43 Load Media in Tear Off Mode liliis 44 Load Ribbon aaa aaa muscae arash PLAIN DA cubus Ser Sue Eram conleh a E 49 Remove Used Ribbon 22000 54 Calibrate the Printer n 56 Adjust Media Sensors 0000 cece cee tenets 58 Upper Media Sensor Inside Half of Media llle 58 Upper Media Sensor Outside Half of Media liliis 59 Lower Media Sensor 0 00 cece eee n 60 Adjust Printhead Pressure and Toggle Position lille 61 Toggle Position Adjustment 000 ee 61 Printhead Pressure Adjustment 0000 eee eee 62 9 6 07 XillPlus R110Xi R170Xi User Guide 13383L 004 Rev A 40 Operations Prepare the Media for Loading Prepare the Media for Loading You can use roll media or fanfold media in your printer Roll medi
191. swords default 68 disable 68 entering 68 PAUSE button FEED and PAUSE self test 170 function 21 PAUSE self test 165 Pause mode 21 PCMCIA card initialization 82 installing card 190 Peel Off mode loading media 102 selecting 73 perforated media described 36 physical specifications 198 13383L 004 Rev A Xilll Plus R110 Xi R170Xi User Guide 9 6 07 pin configuration applicator interface 183 parallel port 174 serial port 177 platen roller cleaning 134 when to clean 133 ports 173 power connect to power source 33 power cord specifications 34 site selection 28 Power On Self Test POST 163 PREVIOUS button function 22 print configuration label CANCEL self test 164 List Setup command 81 print darkness setting 72 print modes Cutter Mode 109 features 194 load media for different modes 43 Peel Off Mode 102 Rewind Mode 114 Rewind Mode with Cutter option 121 selecting 73 101 print network configuration label instructions and sample label 70 using List Network parameter 81 print quality effect of printhead toggle pressure 61 troubleshooting 151 print server characteristics of internal wired connection 29 characteristics of wireless connection 29 print width setting 75 printer components 19 printer diagnostics 163 printer modes 21 printer operation 39 Index 225 printer settings applicator port 95 backfeed 91 baud 86 control prefix 89 data bits 87 date 97 d
192. t to send output CTS clear to send input R1 omo 1KQ NOTE Pin 1 is unused and unterminated 5 VDC signal source Pin 9 is also available as a 5 VDC signal source at 750 mA The maximum current draw may be limited by option configuration Important To enable this capability a qualified service technician must install a jumper on the printer s main logic board on JP1 pins 2 and 3 13383L 004 Rev A XillPlus R110Xi R170Xi User Guide 9 6 07 Data Ports 179 Serial Data Port DB 9 to DB 25 Connections To connect the printer s RS 232 DB 9 interface to a DB 25 connector an interface adapter is required A generic DB 25 adapter can be used although the 5 VDC signal source would not be passed through the adapter Figure 39 shows the connections required for the DB 9 to DB 25 interface Figure 39 DB 9 to DB 25 Cable Connections Male DB 9 Adapter Female DB 25 Adapter Connector Connector plugs into printer plugs into cable NOTE Pin 1 of DB 9 connector is unused and unterminated Modem Connection When the printer is connected via its RS 232 interface to Data Communication Equipment DCE such as a modem use a standard RS 232 straight through interface cable Figure 40 shows the connections required for this cable Figure 40 RS 232 Cable Connections DTE DCE Printer Modem etc RXD receive data TXD transmit data DTR data terminal ready SG signal ground DSR data set rea
193. te the print contrast If you do not have a bar code verifier use your eyes or the system scanner to choose the optimal darkness setting based on the labels printed in this self test 9 6 07 XillPlus R110Xi R170Xi User Guide 13383L 004 Rev A 168 Troubleshooting Printer Diagnostics Figure 34 Bar Code Darkness Comparison D o gt m o w gt m Q o m o mmm m o L maan imam SEXE i a 2 C Im L ka D A ER co ILS LIS LI z 0 a Qa H a S u D m O 000 Tu ao mm gt EE 2 gt EEG ma mm SS ESS LI 4 o O C I ei nmt SLIGHTLY LIGHT lll Ml Ill z o E aCODE 39 gt spec IMAL IE E Q o ie m o SLIGHTLY DARK I XCODE 39 Table 19 Judging Bar Code Quality Print Quality Description Too dark Labels that are too dark are fairly obvious They may be readable but not in spec The normal bar code bars increase in size The openings in small alphanumeric characters may fill in with ink Rotated bar code bars and spaces run together Slightly dark Slightly dark labels are not as obvious The normal bar code will be in spec Small character alpha numerics will be bold and could be slightly filled i
194. the snap plate in a standard non RFID printer Figure 28 shows the location of the snap plate in an RFID ready XillIPlus or in an R110Xi R170Xi Follow the instructions that apply to your printer Standard Printers Figure 27 Snap Plate for Standard XilllPlus Printers 1 Left loop Snap plate 3 Right loop To clean the snap plate in a standard printer complete these steps 1 See Figure 27 Insert a small blade screwdriver or similar tool into the loop on the left side of the snap plate Important Take care not to bend twist or otherwise deform the loops If the snap plate is damaged in any way you may need a new plate for proper ribbon sensing 2 Gently lift the left side of the snap plate 3 Insert a small blade screwdriver or similar tool into the loop on the right side of the snap plate 4 Gently lift the right side of the snap plate 13383L 004 Rev A XillPlus R110Xi R170Xi User Guide 9 6 07 Routine Maintenance 141 Cleaning Schedule and Procedures 5 Remove the snap plate from the printer 6 Clean the snap plate with cleaning solvent and a soft cloth 7 To reinstall the snap plate insert the two tabs on the bottom of the snap plate into the two slots of the media path 8 Slide the snap plate toward you 9 Press down on the loops to lock the snap plate into place RFID Enabled and RFID Ready Printers Figure 28 Snap Plate for R110Xi R170Xi and RFID Ready XillPlus Printers 1 2
195. tinuous media but continuous media is loaded Install proper media type or reset printer for current media type and perform calibration ERROR CONDITION HERD OPEN The printhead is not fully closed Close printhead completely The head open sensor is not Call a service technician working properly The printer stops the ERROR light flashes The printhead has a faulty Call a service technician THERMISTOR thermistor FAULT The ERROR light flashes WARNING HEAD COLD THERMISTOR FAULT ERROR CONDITION HEAD ELEMENT BAD The printer stops the ERROR light is on the printer cycles through these three messages A Caution An improperly connected printhead data or power cable can cause these error messages The printhead may be hot enough to cause severe burns Allow the printhead to cool The printhead data cable is not properly connected Caution Turn off O the printer before performing this procedure Failure to do so can damage the printhead 1 Turn off O the printer 2 Disconnect and reconnect the data cable to the printhead 3 Ensure that the cable connector is fully inserted into the printhead connector 4 Turn on D the printer The printhead has a faulty thermistor Call a service technician 13383L 004 Rev A Xilll Plus R110 Xi R170 Xi User Guide 9 6 07 Troubleshooting LCD Error Messages 149 Table 12 LCD Error Messages
196. tion Alignment of printing with respect to the top of a label or tag 9 6 07 XillPlus R110Xi R170Xi User Guide 13383L 004 Rev A 220 Glossary Radio Frequency Identification RFID The technology that allows an item to be identified by a transponder that communicates with a reader via radio waves ribbon A band of material consisting of a base film coated with wax or resin ink The inked side of the material is pressed by the printhead against the media The ribbon transfers ink onto the media when heated by the small elements within the printhead Zebra ribbons have a coating on the back that protects the printhead from wear ribbon wrinkle A wrinkling of the ribbon caused by improper alignment or improper printhead pressure This wrinkle can cause voids in the print and or the used ribbon to rewind unevenly This condition should be corrected by performing adjustment procedures roll media Media that comes supplied rolled onto a core usually cardboard Contrast this with fanfold media smart label Media that comes with an RFID transponder embedded between the label and the liner supplies A general term for media and ribbon symbology The term generally used when referring to a bar code tag 1 A type of media having no adhesive backing but featuring a hole or notch by which the tag can be hung on something Tags are usually made of cardboard or other durable material 2 An RFID transponder tear off A mode of
197. tions General Specifications General Specifications Physical Specifications Dimensions 90xXilllPlus 96Xi lll Plus 110Xi II Plus R110 Xi Height 15 5 in 393 7 mm 15 5 in 393 7 mm 15 5 in 393 7 mm Width 9 15 in 232 4 mm 9 15 in 232 4 mm 10 37 in 263 5 mm Depth 19 5 in 495 3 mm 19 5 in 495 3 mm 19 5 in 495 3 mm Weight without options 50 Ib 22 7 kg 50 Ib 22 7 kg 51 Ib 25 kg The 90XillIPlus and 96XilIlPlus printers are discontinued Dimensions 140Xi Ill Plus 170Xi IIIPlus R170Xi 220XilllPlus Height 15 5 in 393 7 mm 15 5 in 393 7 mm 15 5 in 393 7 mm Width 11 5 in 283 2 mm 13 15 in 334 4 mm 15 65 in 397 5 mm Depth 19 5 in 495 3 mm 19 5 in 495 3 mm 19 5 in 495 3 mm Weight without options 55 Ib 25 kg 67 Ib 30 5 kg 72 Ib 32 7 kg Electrical Specifications Power 90Xi Ill Plus 96 Xi III Plus 110XilllPIus R110 Xi General 90 to 264 VAC 90 to 264 VAC 90 to 264 VAC 47 to 63 Hz 47 to 63 Hz 47 to 63 Hz Power consumption 121 W 180 W printing PAUSE test at slowest speed Printer idle 20W 20 W The 90XilIIPlus and 96XilIIPlus printers are discontinued Power 140Xi IIIPlus 170Xi II Plus R170Xi 220 Xi IllPlus General 90 to 264 VAC 90 to 264 VAC 90 to 264 VAC 47 to 63 Hz 47 to 63 Hz 47 to 63 Hz Power consumption 220 W 269 W printing PAUSE test at slowest speed Printer idle 20W 20W 13383L 004 Rev A Xilll Plus R110 Xi
198. tions may require that you adjust printing parameters such as print speed darkness or print mode These conditions include but are not limited to printing at high speeds peeling the media the use of extremely thin small synthetic or coated labels Because these and other factors affect print quality run tests to determine the best combination of printer settings and media for your application A poor match may limit print quality or print rate or the printer may not function properly in the desired print mode Note If the printer is operating on an IP network and you have a ZebraNet 10 100 PrintServer or Wireless Plus Print Server you can change the printer s parameters in these additional ways with ZebraLink WebView For information see the appropriate print server user guide with ZebraNet Bridge For information see the ZebraNet Bridge Enterprise Printer Management User Guide Enter Setup Mode To enter Setup Mode complete these steps 1 Press SETUP EXIT 2 Press NEXT SAVE or PREVIOUS to scroll through the parameters 13383L 004 Rev A Xilll Plus R110 Xi R170 Xi User Guide 9 6 07 Exit Setup Mode Configuration 67 Setup Mode To leave Setup mode complete these steps 1 Press SETUP EXIT The LCD displays SAVE CHANGES 2 Press the left or right oval to display the save options LCD Description PERMANENT Stores values in the printer even when power is turned off TEMP
199. trol signal descriptions 176 HERD COLD message cycling with other messages 148 displayed alone 149 displaying alone 149 HERD ELEMENT BAD message 148 head test setting 93 HERD TOO HOT message 149 host handshake setting 87 humidity requirements 28 Index 223 idle display setting 97 images list 81 initialize Flash memory 83 initialize memory card 82 inspect for shipping damage 27 international safety organization marks 34 isolated mode for applicator control signals 24 28V operation 187 5V operation 186 J jumper configurations for 24 28V operation 187 jumper configurations for 5V operation 186 L label backing removal 129 label length maximum setting 76 label specifications 205 label top printer cannot detect 162 setting 91 label available sensor location 137 when to clean 133 labels did not print 156 language changing from unreadable language 161 selection 98 LCD messages adjust LCD settings 97 error messages 147 language selection 98 Setup mode 71 liability 2 license agreement 211 list settings all settings 81 bar codes 80 fonts 80 formats 81 images 81 network 81 setup 81 load factory defaults 67 loading ribbon 49 long calibration 56 lower media sensor adjustment 60 lubrication 132 9 6 07 XillPlus R110Xi R170Xi User Guide 13383L 004 Rev A 224 Index mark LED setting 96 Mark Med S setting 96 maximum label length setting 76 media bl
200. ts mm Ribbon width 2 0 in 51 mm 2 0 in 51 mm 4 25 in 108mm 4 25 in 108 mm Minimum Ribbon width 6 7 in 170 mm 6 7 in 170 mm 8 60 in 220 mm 8 60 in 220 mm Maximum Standard length with 984 ft 300 m 984 ft 300 m 984 ft 300 m 984 ft 300 m 2 1 label to ribbon ratio Standard length with 1476 ft 450 m 1476 ft 450 m 1476 ft 450 m 1476 ft 450 m 3 1 label to ribbon ratio Ribbon core inside diameter 1 0 in 25 4 mm 1 0 in 25 4 mm 1 0 in 25 4 mm 1 0 in 25 4 mm Maximum ribbon roll outside diameter 3 2 in 81 3 mm 3 2 in 81 3 mm 3 2 in 81 3 mm 3 2 in 81 3 mm For RFID labels the minimum ribbon width is determined by the minimum label width for the transponder being used 13383L 004 Rev A XillPlus R110Xi R170Xi User Guide 9 6 07 Specifications Media Specifications 205 Media Specifications Use the correct size and type of labels for best performance Refer to the tables that follow for specifications Important Media registration and minimum label length are affected by label type and width ribbon type print speed and printer mode of operation Performance improves as these factors are optimized Zebra recommends qualifying any application with thorough testing 110 XIII Plus and R110Xi Printers 110Xilll Plus Media Specifications R110Xi 200 dpi 110 XilllPlus R110Xi 300 dpi 110XilllPlus 600 dpi
201. un calibration routine if necessary The media sensor is positioned incorrectly Ensure that the media sensor is properly positioned to read a single consistent interlabel gap The media sensor is calibrated improperly See Calibrate Media and Ribbon Sensor Sensitivity on page 85 The platen roller is dirty Clean the platen roller See Clean the Printhead and Platen Roller on page 134 Improper printhead pressure settings toggles Adjust the printhead pressure to ensure proper functionality Improperly loaded ribbon or media Verify that the printer is loaded properly Incompatible media Ensure that the interlabel gaps or notches are 2 to 4 mm and consistently placed Media must not exceed minimum specifications for mode of operation 9 6 07 XillPlus R110Xi R170Xi User Guide 13383L 004 Rev A 154 Troubleshooting Print Quality Problems Table 13 Print Quality Problems Continued Problem Possible Cause Recommended Solution The bar code printed The bar code is not within Perform the FEED Self Test on page 166 Adjust on a label does not specifications because the print the darkness or print speed settings as necessary scan is too light or too dark Not enough blank space around Leave at least 1 8 in 3 2 mm between the bar the bar code code and other printed areas on the label and between the bar code and the edge of the label 13383L 004 R
202. utton function 21 calibration CALIBRATE button 21 media and ribbon sensor 85 methods 56 setting for head close 91 setting for media power up 90 troubleshooting problems 155 Canadian DOC compliance 4 CANCEL button CANCEL self test 164 function 21 checklist before you begin 26 troubleshooting 146 cleaning cutter 142 exterior of printer 133 media compartment 134 printhead and platen roller 134 recommended schedule 133 sensors 137 snap plate 140 communication interfaces 29 communications diagnostics test overview 171 selecting 88 communications problems 156 CompactFlash card initialization 82 components 19 configuration changing parameters 71 enter Setup mode 66 exit Setup mode 67 software or printer driver 71 configuration label printing using CANCEL self test 164 printing using List Setup command 81 conformity declaration 3 connect printer to computer or network 30 connect to power source 33 contacts 13 continuous media described 36 setting media type 74 control panel buttons 21 enter Setup mode 66 exit Setup mode 67 illustration 20 indicator lights 23 LCD error messages 147 LCD functions 21 location 18 parameters 71 control prefix setting 89 customer service 13 cutter cleaning 142 Cutter Jam message 150 selecting Cutter mode 73 set up Cutter Mode 109 set up Rewind Mode with Cutter option 121 when to clean 133 D darkness setting 72 data bits setting 8

170XiIIIPlus Manual - Miles Technologies

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