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1. ccc cccceeeeeceeeeeceeeeesee eee seeeeeaaeeeceeesaeeesaaeeesaaeesaneeesaaes 121 Ref DMO19U 1 0 5 Chip PC Technologies www chippc com hip PC Technologies This page is left blank intentionally Chapter 1 Preface Ref DG078B 0 5 6 Chip PC Technologies www chippc com hip PC Technologies Chapter 1 Preface The purpose of this manual is to understand Image 7 0 X familiarize users with the various options of the Windows Desktop Interface and provide them with the knowledge of how to configure different device s settings and connections locally Intended Audience This manual is aimed at Administrators and end users who want need to perform management tasks on Chip PC Thin Client devices without a centralized management system Xcalibur Global Scope Image 7 0 X for Chip PC Thin Clients Objectives After reading this manual you should be able to Understand Chip PC technology advantages embedded into this image Manage access to selected WBT Setup areas Implement authentication scenarios Configure and customize the Desktop environment Take advantage of the My Connections Manager features Implement advanced RDP and ICA options Use recovery options Prerequisites N A Reference Materials N A Chapter 1 Preface Ref DG078B 0 5 7 Chip PC Technologies www chippc com hip PC Technologies This page is left blank intentionally Chapter 1 Preface Ref DG078B 0 5 8 Chip PC Tech
2. Hard Disk Mame Type Certificate File cer d m Choose from storage device or enter the name of the directory in which the certificate is stored on WR Click the OK button View View Certificate properties Remove Click the Remove button to delete a Certificate Remove Files Click to delete all certificates that are kept in storage Time Tab The Time tab provides the interface for time property settings Time settings include two main fields Time Zone and Real Time Information 1 Time Zone Time Zone settings affect the Session Time which reflects the date and time displayed to the user through applications during a session Session Time is mostly associated with calendar journal applications e g Outlook Lotus notes etc Organizations with branches spread over different countries and time zones prefer users while in a session to see and use their local time zone corresponding to their physical location 2 Session Time Calculation depends on both server and client settings as described by Citrix knowledgebase document ID CTX303498 Chapter 4 Using the WBT Dialog Ref DG078B 0 5 67 Chip PC Technologies www chippc com hip PC Technologies When Client Time Zone CTZ is enabled the client passes its time zone information to the server The server obtains the clients time zone information GMT daylight saving etc and compares it with its own time zone information lf it is differe
3. Chapter 4 Using the WBT Dialog Ref DG078B 0 5 73 Chip PC Technologies www chippc com hip PC Technologies USB Storage Using this option will enable user to upgrade the device image from a USB Storage device In order to use this option you have to check the Enable Connection to USB Flash Devices on the USB Devices of the WBT dialog see USB Devices Tab p 46 m Type the location of the file on the USB device starting with Hard Disk as root m From the Operation Type combo select the appropriate Operation Upgrade Hot Fix System Restore E Set the Bandwidth Limit m Press Upgrade to start the upgrade process Predefined Network Share Users can use this option to load an upgrade package from a predefined network share In order to enable this option you have to check the Enable Access to Network Shares on the Network ID tab of the WBT dialog See Network ID Tab p 68 m Type the default network share path in the following manner Computername Share name m Inthe Upgrade tab check the Use Predefined Network Share checkbox m Define the location of the package you wish to install in the Share Path text box Folder Sub Folder m By using the Operation Type combo box define the type of operation you wish to perform E Configure the Bandwidth Limit m Press Upgrade to start the upgrade process Chapter 4 Using the WBT Dialog Ref DG078B 0 5 74 Chip PC Technologies www chippc com hip PC Technologies WE
4. m UTC Time The process will be done according to the UTC time Zone m Local Time The process will be done according to Local time Chapter 4 Using the WBT Dialog Ref DG078B 0 5 61 Chip PC Technologies www chippc com hip PC Technologies Security Tab The Security tab is used to protect the device configuration and connections from changes made by the user WBT Gontiguration Wireless On sTBY Security Certificate Time Authenticatio 4 P Use this page to protect device settings anc connections From unauthorized changes Check the Secure Terminal Settings option and press ths Password button to create change a password Secure Terminal Settings Check the Enable My WBT Setup option and press Cuszomize in order to select whch WET Setup tabs should become accessitle via the Start Menu Settings My WET Setup interface Enable My WBT Setup Enable possibilities bo lock device amd add option to start A Map Logoff to Reboot 1 Secure Terminal Settings Set a password to secure the entire WBT Setup environment 2 Enable My WBT Setup Define limited access options to some of the WBT Setup tabs according to user needs 3 Publishing Device Access Shortcuts My WBT Setup can be used to provide a custom slim WBT Setup Environment to users who require access to parts in the WBT other than the default device shortcuts The My WBT Setup item is accessible from the
5. www chippc com hip PC Technologies The Available Plug ins window provides a display list of the downloaded plugins their size and software version WET Gonfiguration a E activate and configure the Plug ins available for thie device a kb 6 0005 38 Kb 4 0102 SF Citrix ICA Connection 2122 kb 9 0035 De Microsoft RDP Connection 676 kb 5 0202 4 By selecting a plug in and pressing the Configure button you will be able to access advanced configuration options on the selected plug in See chapter 9 of this document for an explanation regarding advanced configuration options of each plug in Chapter 4 Using the WBT Dialog Ref DG078B 0 5 76 Chip PC Technologies www chippc com hip PC Technologies 1 Downloading a New Plug in To download a new plug in click the New button in the Plug ins tab and follow the instructions in the Plug ins Installation Wizard Plug ins can be downloaded from FTP Server Chip PC FTP Server Network Share and USB Storage device Define the source from which you want to load the new plug in Plug ins Installation Wizard Select the device method be usad to install plug ins into device Press Next to continue ise FTP Server C Use Chip PC ETP Server C Use predefined Network Share C Use USB Storage Chapter 4 Using the WBT Dialog Ref DG078B 0 5 77 Chip PC Technologies www chippc com 2 hip PC Technologies Use FIP Server m Type the FIP server
6. F Enable Multi Media Acceleration Enable Seamless Window Enable ServerToclient Clipboard GA Use Alternate 1 6BitMode Enable ClientToServer Clipboard Enable Full Screen Window Behind Taskbar Virtual Driver Chapter 9 Image 7 0 x Advanced Plug ins Configuration Ref DG078B 0 5 124 Chip PC Technologies www chippc com hip PC Technologies Cache Settings SCH The values below allow optimizing the bandwidth and caching E utilized by ICA Windows Cache KBytes Twi2CachePower E 4096 KBytes b a Use RAM based cache Clear Cache A Use FLA5H based cache PersistentCacheSize Bytes si94304 PersistentCacheMinBitmap Bytes DEE SpeedScreenBaDecompressedCachesize Kbytes bro SpeedScreenBACompressedCachesize kbytes 2048 Important Note Misconfiguring the parameters above will significantly affect both client and server s session performance Chapter 9 Image 7 0 x Advanced Plug ins Configuration Ref DG078B 0 5 125 Chip PC Technologies www chippc com
7. My Connections Manager C sal p SH view Porta j S BE New Send To Connect Disonnect Delete Properties Advanced Exit 14 From the combo box select Microsoft Remote Desktop Client 15 Click OK New Connection Select the type of connection to creste 16 Type the connection name in the Name text box 17 Type the IP address of the server or the name of the Load Balanced Server Group ROP Connection Wizard Connection P Hams n Computer E Automatic Logon EI Use device log on information pen ser name Password Rn Domain ee E Stark the Following program on Coptpechan Full File name Een Folder Reconnect if connection is dropped Chapter 9 Image 7 0 x Advanced Plug ins Configuration Ref DG078B 0 5 116 Chip PC Technologies www chippc com hip PC Technologies 18 Click Next 19 Use the dialogs to configure all parameters relating to the RDP connection ROM Gonnection Wizard Experience Display Propertles E Colors 65535 Colors a wd fend Height ko Disolsy connection bar Open conmectian in Ful Screen Fil session vieroort Co window Parhormance pe Choose your connection speed to aptimize performante Modern Ge kbps ae Allow He Folloring F Desktop badeground Biman caching Menu and Window animation Compression F Show contents of window while dragging Themes Note Final connection contiguration is defined by both dient ar
8. Ref DG078B 0 5 122 Chip PC Technologies www chippc com hip PC Technologies ICA Client Settings interface selecting the Enable PNAgent checkbox through the Preferences tab and specifying the URL for the Web Interface server Configure PNAgent client side Authentication PNAgent authentication varies into a number of logon methods Assuming server side authentication is set to Prompt User on the client by default PNAgent proprietary Logon Details window pops up Once providing credentials a connection list is built according to the specified user details In order to enable Chip PC s extension for pass through authentication select the Use user credentials to connect to PNAgent server option located under the ICA Plug in Configure Settings Tab Configure Pass through authentication in ICA connections Once selecting the Use user credentials for pass through authentication option located under the ICA Plug in Configure the logged on user credentials are automatically mapped into all ICA connections Configure PNAgent process duration After selecting the Enable PNAgent option the time period to be used by PNAgent is set through the Wait for PNAgent process combo box available under the ICA Plug in Configure Configure PNAgent application shortcut placement amp icon recognition Always on No client side settings are needed to activate these options Select the Use default ICA icon for PNA connections option to deactivat
9. Technologies 6 Manual IP Address Once the Radio Button of Use the Following IP Address is marked you will need to manually define network properties for the device WBT Configuration USE Printers USE Devices Network wireless OnISTEN Security ce gt il Use this page to obtain network settings From DHCP server or TB define them manually a Disable Network Interface d Add Network Icon to Taskbar Notification 4rea A Prohibit ONS resolver cache Terminal Name KR _00053504FD24 Network Speed Auto Detect a r Do nok display Link Negotiation error messages E Obtain ID address From DHCP server Network Info EE EE DNSOWINS IP Address Subnet Mask Default Gateway mM Specify the IP Address Subnet Mask and Default Gateway in their respective Input Fields Chapter 4 Using the WBT Dialog Ref DG078B 0 5 53 Chip PC Technologies www chippc com hip PC Technologies m Press the DNS WINS button than mark relevant checkbox and insert the information to the relevant Input Fields a Default domain E Primary Server IP address for DNS and WINS a Secondary IP address for DNS and WINS m OK to return to the Network Tab with the changes made or Cancel to return without keeping the changes UNS WINS Settings Default Domain main support com Primary Server IP Address Secondary Server IP Address Enable WINS Primary Server IP Address Secondary Serve
10. Chapter 3 Desktop Interface Features Objectives This chapter Desktop Interface Features introduces the Desktop environment supported by Chip PC thin clients The chapter discusses the technical and user experience differences between the Desktop PC Like environment mode and the Legacy Connection Manager mode used previously as well as going through each feature of the desktop interface with an in depth explanation and a How Io step by step guide General Chip PC has released a Desktop interface supported by firmware version 7 0 X Devices running this firmware display a PC Like Windows desktop interface The desktop interface was designed to answer both friendliness and management needs by being fully customizable Administrators can easily tailor its looks to fit all their demands combining a PC Like look amp fill environment with the highest security and manageability offered by Chip PC thin clients Chapter 3 Desktop Interface Features Ref DG078B 0 5 11 Chip PC Technologies www chippc com hip PC Technologies Desktop Interface Features The following key features make the desktop interface a perfect solution for those seeking the combination of a Windows Desktop feel amp look environment applied on a thin client device 1 2 3 4 True PC Like Windows interface and behavior Real Windows Taskbar area Dynamic System Tray area 4 Fully customizable Start Menu 5 New My Connections Manag
11. Control and centralize connections on a per user base while providing users a single point of entry to all their applications via the web Don t bather creating connections locally simply point My Connections Manager Portal to the website from which you centralize connections e g Xcalibur Portal Citrix NFUSE etc Once users logon a connection list is displayed to each user according to his her credentials Chapter 5 Image 7 0 X Connections Management Ref DG078B 0 5 88 Chip PC Technologies www chippc com hip PC Technologies Welcome Please log in To iog in MetaFrame XP ege te cederitiat requred and then click Log In If you do not now your bon rifor maton please contact your help dsk or system adminstrator MetaFrame XP Message Center The MetaFrame XP Message 1 1 How to Use Portal mode Switch between the Connection and Portal views From the View menu select Connections to work in connections mode or Portal to work in the portal mode A dimmed out Portal view option indicates this option is not enabled m Enable the Portal mode Select the Internet Explorer connection from the My Connection Manager right click and press Advanced tab select the Enable the Portal option in My Connection Manager application license dependent option and specify the default URL for the Portal mode to connect to E Prevent users from running other I E connections Additional security is achi
12. Incase of device resource loss the Task Manager System tray icon color turns red indicating low system resources To free resources close any unused applications connections Chapter 3 Desktop Interface Features Ref DG078B 0 5 24 Chip PC Technologies www chippc com hip PC Technologies Chapter A Using the WBT Dialog This section explains the various options of the WBT Setup interface which can be seen as the control panel for the Thin Client device To change any of the device settings locally open the WBT Dialog by clicking on Start gt Settings gt Device of My WBT Setup Device ca Erinters Plugins Calibur i My Connections A H Settings Networking BP Shut down The WBT dialog box consists of various tabs each controls a different aspect of the device s configuration The following properties Tabs are used to control device properties NOTE Variation in hardware may result in slight variation is the WBT Dialogs some tabs may appear only with supporting hardware General Tab This interface provides general device information such as product ID MAC address OEM software version etc Using this tab you will also be able to Create System restore and Reset to device to factory defaults Chapter 4 Using the WBT Dialog Ref DG078B 0 5 25 Chip PC Technologies www chippc com hip PC Technologies WET Configuration Gamer al Input
13. Move to Secondary option ta right click menu Dual Screen Only F 4dd Move to Span option to right click menu Dual Screen Only 2 1 Hide Taskbar Options scroll down the combo box and select one of the following options m Auto Hide Hides the taskbar To redisplay the taskbar point to the area where the taskbar is located To make sure the taskbar is always visible when pointing to it select the Taskbar always on top option m Always Hide Permanently hides the taskbar In this mode in order to logoff or reboot the device open the My Connections Manager gt File menu and select the Exit option m None This option will display the Taskbar as default 2 2 Taskbar always on top Ensures that the taskbar is always visible even when running a program in a maximized full screen window Chapter 3 Desktop Interface Features Ref DG078B 0 5 20 Chip PC Technologies www chippc com hip PC Technologies 2 3 Show System Tray Enable the System Tray area In order to view notification items in the System Tray select the Show System Tray option In addition mark the Add Icon to Taskbar Notification Area checkbox found under various WBT Setup tabs to view those in the System Tray 2 4 Hide My Connections icon from Start Menu Hide the My Connections item from the Start menu Denying users the ability to view the connections defined for the client NOTE My Connections tool may also be accessible via the D
14. ance holding down this button For 7 seconds the device will reboot Selected Behavior choose which behavior to apply once pressing this button For less than 1 seconds Standby Logoff f Lock Device Selected behaviour Stand By Mode we Define device renewall behaviour a UTC time Schedule Local Time Specify how to renew the device Never wi Users can select one of four responses 1 Stand By Mode Stand By Mode is a power saving mode that requires the user to restart the device either by pressing the reset button or by a network command 2 Log oft Once pressing the ON STBY button the device will restart and log off users connected to it 3 Lock Device Lock Device will force users to enter their credentials once the device was restarted using the ON STBY button Chapter 4 Using the WBT Dialog Ref DG078B 0 5 60 Chip PC Technologies www chippc com hip PC Technologies 4 N A Standby Mode is a power saving mode into which a device enters as a result of user command pressing the ON STBY button or selecting STBY from the shutdown menu or power failure Devices in Standby Mode can be either awakened by a network command or by a user command pressing the ON STBY button In scenarios where devices are placed in unreachable locations e g under tables etc disabling the Standby Mode might be required NOTE Disabling the Standby Mode sets the device status as always on 5 Device Auto Restart Schedule
15. 3 Pompo ematea dino EE 70 NETWORK ID TAB EE 71 1 Enable Access to Network Shares ccccceceeeeccceceeceeececeeeeceeceeeneneeseneneneeeseneneeeeaeaeaeseeaeaeaeaeeeeeeeeaeeeeseneneneenenenes 71 2 Set Network ID Authentication Bebavior ccc ccc cceccecceceececeeeeeeeeeeecneneceeaeeeeeeneneneeaeeeeneseaeneseeneeeeeeeneseeaneeeaeeaeeess 71 UPGRADE TAB SETTING SOFTWARE UPGRADE PROPERTIES wu ceecscecececuceceeneeuceceeusueeeaueueueueusueeeesaueueeeusueeeenaueeeeenens 73 Eed 74 2 Predefined Network Ghare nrn rn tranne rnr rnn Annn An rAE EAE EAA APE EEA REDEE APEERE REE EE REAPER EEE EEE REE EEEn Ennet 74 e E l EE 75 ELE UAB EEN 15 1 Downloading a New PIG EE 77 2 NUS TR Severn icra teense a cape EE 78 3 D leting PG E E 80 4 Configuring Plug in gelen 80 LICENSING TAB EN 81 1 stald Licenses EE 81 2 Pstalinga New en E 82 3 D lling en ocine e a E aE EARRA amino aE aea tas sep EEEa EE RANEE 82 CHAPTER5 IMAGE 7 0 X CONNECTIONS MANAGEMENT 2 0 ccccccccsccccscccccscccccsccees 84 NR eieiei Eege E 84 2 Network Connections cccccecceceeceeeeceeeececneceeeeececeeeeneneececeaeeeceenesecaeneeeseseeneseeaeeseneseneneeaeeeeaeeeeeeenesesneneeeeeeneens 84 S NE COMM CHONG e pandadupdentvenduanpenis E E EEE EE EEE 84 4 Connection due EE 85 New FEATURES IN MY CONNECTIONS MANAGER ececeeeeeceeceeucececueeceeaueuseeeeusaeeeeseueeseeesueneauaueeaeeueuseeususeueeeueuseseeaes 85 PORT Be Le e argon ce cence ca AA E A suse hace Gen
16. COM Ports COM ports are often used by serial printers barcode readers and various other serial devices which can be mapped into a terminal session Controlling port soeeds and bound rates provide improved connectivity with locally attached serial devices which may require unique settings for fluent communication For COM port definitions select the port and click on Port Settings Chapter 4 Using the WBT Dialog Ref DG078B 0 5 39 Chip PC Technologies www chippc com hip PC Technologies Advanced Into aa Use this page to define the default port communication parameters Furl Mansi Kont Bits Per Second Data Bits Parity Stop Bits Flow Control E Allow using this port Mark this checkbox to allow printer connection to this port E Allow mapping this port into the sessions Mark this checkbox to allow users to map printers from this port to a session E Port Name Indicates the name of the port in use E Allow using this port Mark checkbox to allow printers to connect to this port E Allow mapping this printer port the session Mark checkbox to allow connection from this port to session E Bits per Second Define the maximal bandwidth allocated for the print job m Data Bits Changes the number of data bits you want to use for each character that is transmitted and received The computer or device you are communicating with must have the same setting that you choose here Most characters are transmitted in s
17. Disable Network Interface for dialup users This option eliminates network interface for Dialup users for whom all connection parameters are defined through the Dial up connection properties 2 Add Network Icon to Taskbar Notification area Marking this checkbox results in a Network Icon displayed in the System Tray indicating the network link status connected not connected Double clicking the Network Icon will prompt the IP Information dialog displaying general TCP IP properties Chapter 4 Using the WBT Dialog Ref DG078B 0 5 50 Chip PC Technologies www chippc com hip PC Technologies Local Area Connection Speed 100 0 Mbps Fo k IF Information Internet Protocol TCP IP Address Type DHCP IP Address 172 16 0 51 Subnet Mask 255 255 255 0 Default Gateway E Renew Triggers an IP renewal m Details View advanced TCP IP properties e g MAC Address DNS Info WINS Info etc 3 Prohibit DNS Resolver cache By default information received from DNS is cashed on the device Enable this option to prevent cashing of that information on the device In some cases System administrators balance the load on their servers by listing several IP addresses under the same name in order to enable this option you have to mark this checkbox m Terminal Name Define a NetBIOS name in the text box The Terminal Name is the name to be used to identify the device m Network Speed Using the Network Speed combo b
18. Screens Dec 2006 XG Domain Authentizator Client L Dec 2006 C Xcalibur Global Client License Dec 2006 Description 1 Installed Licenses List After entering the WBT Setup Licensing tab the Installed Licenses List will be displayed This list contains the following information m License Name View the names of already installed licenses m Valid until View the date month and year each license was installed Chapter 4 Using the WBT Dialog Ref DG078B 0 5 81 Chip PC Technologies www chippc com hip PC Technologies 2 Installing a New License m Click the New License button in the Licensing tab Licenses can be downloaded from a Network Share or from a USB Storage device m Inthe Name text box enter your Network Share name and click OK In order to define a network share use the Network ID tab of the WBT dialog m f you are using an external USB Storage device enable this option using the USB devices tab of the WBT dialog Download License s F gt MoA OK x AN DEPLOYCACH A are Type NOTE n order to view license files change the Type drop list to License All licenses should be created using Chip PC Installer 3 Deleting a License Delete button allows the deletion of an installed license m Select an installed license from the Installed Licenses List and click Delete The license will be uninstalled from device Chapter 4 Using the WBT Dialog Ref DG078B 0 5 82 Chip PC Tech
19. Start Settings menu as a custom made WBT Setup interface Chapter 4 Using the WBT Dialog Ref DG078B 0 5 62 Chip PC Technologies www chippc com hip PC Technologies 3 1 Scenario Some users are to be given access only the Input Display Printers Time and Sound tabs and denied access from all other WBT Setup tabs 3 2 Actions Needed E Goto Start gt Settings gt Device m Through the Security tab mark the Secure Terminal Settings checkbox m Press the Password button WET Gontiguration R Wireless On sTey Security certificate Time Sound Authenticatio An Use this page to protect device settings and connections From unauthorized changes Check the Secure Terminal Settings option and press the Password button to create change a password Secure Terminal Settings Password Check the Enable My WBT Setup option and press Customize in order to select which WET Setup tabs should become accessible via the Start Menu Settings My WBT Setup interface Enable My WBT Setup Customize Enable possibilities to lock Gevice and add opton bo start menu F Map Logoff to Reboot m Enter a Password and Verify Conter Password KE Plesce enber your password and confirnit Paceword verify Chapter 4 Using the WBT Dialog Ref DG078B 0 5 63 Chip PC Technologies www chippc com hip PC Technologies Click OK to finish Check the Enable My WBT Setup che
20. as long as the remote control operation continues Higher level of privacy may be given to users by selecting the require user s permission option Making a remote control operation is dependent on user s approval WinvNG Server A te Ein V WE is remote control software that allows you bo view and C os interact with server using a viewer on another computer anywhere on the Internet YNG Shadow Status wi Add quick access to plug in properties to Settings in Start Menu Ve w Accept Socket Connections Status En device is now being remotely controlled by the administr p i Password Confirm Password a iw Add Icon to Taskbar Notification Area J Notify user of remote control shadowing Close Start Stop the WNC Server Stop NOTE Privacy VNC Options are license dependent Chapter 9 Image 7 0 x Advanced Plug ins Configuration Ref DG078B 0 5 120 Chip PC Technologies www chippc com hip PC Technologies Key Citrix ICA 11 100 Options Supported by Chip PC Not only that image version 7 0 X supports the standard ICA 11 1x client features such as PNAgent Smartcard etc Chip PC supports various additional capabilities to enhance the ICA experience and make it as close as possible to the full Win32 ICA client 1 Program Neighborhood Agent Citrix Program Neighborhood Agent PNAgent allows users to connect without using a Web Browser to a server running the Citrix Web Interface and a
21. from all sessions perform device Log Off Once the user logs off all sessions the machine will perform a reboot 1 10 Allow running only one concurrent session Only one remote session will be allowed 1 11 Map CTRL ALT DECDEL in session Chapter 3 Desktop Interface Features Ref DG078B 0 5 18 Chip PC Technologies www chippc com hip PC Technologies 1 12 Map SHIFT ALT TAB in session 1 13 Map all connectio shortcuts from Start Menu Chapter 3 Desktop Interface Features Ref DG078B 0 5 19 Chip PC Technologies www chippc com hip PC Technologies 2 Taskbar Tab Customize all Start menu and Taskbar items via the Taskbar Tab found under the Desktop Properties Dialog Desktop Properties E This tab allows configuring the Desktop Interface behavior and appearance Shell amp Desktop Taskbar Autostart Options Subo hide Taskbar None Ke F Taskbar always on top Show System Tray E Hide My Connections item From Start Menu F Hide Settings item From Start Menu a Hide Device item From Settings menu al Hide Printers item From Settings menu ET Hide Plugins item From Settings menu d Hide scalibur item From Settings menu Hide Desktop item From Settings menu ET Hide Networking item From Start Menu al Hide Network Manager item From Networking menu Hide all customized menu items ry 4dd Move bo Primary option to right click menu Dual Screen Only E 4dd
22. network connection This way for example a device can be set to launch an ICA connection together with the VPN connection that connects it to a remote network E Connection Shortcuts Create connection shortcuts on Desktop or Start menu to simplify users work For example placing a Dial up shortcut on desktop will easily infer any user how to use it Furthermore connection shortcuts are un editable and therefore provide higher security E System Tray indicator Dynamically put a remote network indicator item in the System Tray once a connection is active Active connection details are viewable via this item indicating the connection name line details and other TCP IP information How to Use Network Manager m Create new connections Go to File gt New and follow the wizard m Link Network and Application Connections Go to File gt Properties gt Login Info select the Select the connection to launch with this connection option Than choose the application connection from the list Use the LAN s default gateway while a network connection is active By default once a dial up or virtual private networking connection is made the remote network default gateway becomes the default for all TCP IP communication As result locations reachable via the original LAN default gateway are no longer reachable Once clearing the Use default gateway on remote network license dependent option located under the Network Connection properties C
23. oeno Wer IPO elle E R E E asian eneutddeads inane 36 PRINTERS TAB SETTING CONNECTIONS TO LOCAL NETWORK PRINTERS KKK KN RK KKK NK K EN EN RK KEREN KN ENN KKK RER ENN 37 1 Defining Local Network Hrmters ek REENEN ENNEN ENNEN ENNEN 38 legen E 39 3 PIPO EE 39 E e S ee 39 BIO i EE 41 o APR ein 42 T ed 018 Boho ic 0 EE 43 USB PRINTERS TAB geed 44 1 Connecta New USB Printer 2cc cccccccccccecccccccceccls dededicsucssetcedctanedkeana tau easdeacesuanape sensei EEA RERNE ENAERE A ER EEE SRE RER 44 Ref DMO19U 1 0 3 Chip PC Technologies www chippc com hip PC Technologies 2 Change USB Printer Properties e gprte eegene veer ett Eege EELER bebe 45 EE Eeer EE 46 1 POS E EE 46 NETWORK TAB SETTING THE NETWORK CONNECTIONS cccscecececeeaeceneeuceeeeusaeeeeseueuseeusueeeesaueeaeeueuseeesaueueeeueueeeesans 50 1 Disable Network Interface for dialup users cccceecceeeceeeeeseeeceeeesenceeeeeceueeseeesueeeeeeesueeseeeseeeseeeseaeeseesesseesaneees 50 2 Add Network Icon to Taskbar Notification area cee cccececeececeeeecececeeceeececeeeecececeeaeeeneneeseseneteeeeseeeneneeeesenenenaeseneees 50 3 Prohibit DNS Resolver CACC oenisiivininsusinabecwaswcatamsdiarunmluncwananneaves rude A AE AEAEE E iamiewuanaiwieteveaeamageel oat 51 4 Obtain IP address from DHCP server Use the following IP address 51 i INS il e EE 52 6 Eet CH ele EE EEN 53 WIRELESS EE 55 1 Disable Wireless Network Interface 55 2 Place the wireless adapter at
24. parameters and click on Next Enter the complete path to the folder location Plug ins Installation Wizard Detine settings of the FIP server where Plug ins are SS a stored Press Next to continve FTP Properties Server Hame Server Directory FIP UserID Password Bandwidth limit bone kbit Plug ins Installation Wizard Browse selected directory and select the Plug ins to be E installed on device Avaliable Plug ins R Needed Space KBytes Free Space KBytes 3518 SCC Chapter 4 Using the WBT Dialog Ref DG078B 0 5 78 Chip PC Technologies www chippc com hip PC Technologies m Mark the Show only uninstalled Plug ins checkbox to view uninstalled plug ins m You can use the Browse button to find the plug in inside the FTP server m Click on Install and read installation status in the log file box When installation is over press Finish a The newly installed Plug in will appear in the Plug ins list in Plug Ins Tab mark the checkbox on its left side to activate it m Use Chip PC FTP Server Use this option to download the XPI directly from the Chip PC FTP server In order receive password and user name to access Chip PC FIP server contact Chip PC support department Configure the following dialogs as described on the previous section m Network Share Download m Predefined Shared Folder can be used as a Plug in installation source m Once running the Plug in Installa
25. 106 Chip PC Technologies www chippc com hip PC Technologies How To Customize the IE plug in m Customize I E defaults Through the general tab of the Internet Explorer Connection Plug in you can define different parameters regarding IE defaults Home Page Search Page Cache size Font Size and more m Customize I E shell Through the Internet Explorer Plug in Configuration Menus and Bars dialog you can decide which I E menus to hide while others remain available for use E Prevent access to FTP sites By selecting the Block FTP sites option under the Advanced dialog URL s pointing to FTP sites become inaccessible Control Cookies Cookies are small text files used for local information storage by some websites Through the Select Cookies options combo box you can choose whether to allow or prevent cookies from being saved locally Options other than the Block Cookies specify the amount of local storage space to be allocated for cookies Note that if you do not allow cookies at all users may not be able to view some web sites or take advantage of customization features Such as local news and weather or stock quotes E Sort downloads Download options divide into three alternatives Allow All which lets any file type to be downloaded via the web Prohibit All which prevents all file downloads and Allow Connection Only which limits downloads to application connection files only Use this option when file downloads are fo
26. 4 Using the WBT Dialog Ref DG078B 0 5 29 Chip PC Technologies www chippc com hip PC Technologies 4 1 Input Languages Chip PC image 7 0 X has a built in support for German and French system dialogs this means that application icons can appear in those languages by changing the default input local to either language It is also possible to switch between different input local using different key combinations To change default language Click the Details button to open the input language window In the Select default input language choose English German or French In the Select installed input Languages to use select the input languages to be used by marking the appropriate checkboxes In the Hot Keys for input locals Dropdown menu choose which combination will be used to switch between input locals The Enable indicator on Task Bar will add an icon to the task bar Mark the checkbox to add an icon indicating with language is currently in use NumLock on Boot mark this checkbox for the keyboard to activate NumLock automatically following a system boot Reboot Client in order for changes to take effect NOTE Changing the default input language to any other language will not change the image itself which means that the application icons and system dialogs will remain in English Chapter 4 Using the WBT Dialog Ref DG078B 0 5 30 Chip PC Technologies www chippc com hip PC Technologies 5 Mouse Pro
27. 4 1 one can decide whether to apply Windows key combinations e g ALT TAB locally or remotely E Support for Passing Parameters to Citrix MetaFrame Applications Many applications may require startup parameters to be used for various purposes such as user credentials underlying database specifications etc ICA Plug in supports passing parameters written under the LongCommandLine field as long as these are written in a single line 2 3 How To configure ICA Connection guide Configure PNAgent server side settings PNAgent settings require both server and client side configuration Server settings are mainly divided into two 1 edit the default Config xml file using the Program Neighborhood Administration tool Admin tool which provides an easy touse graphical interface to the file s parameters To access the PNAgent Admin tool connect to http servername Citrix PNAgentAdmin on your server running the Web Interface 2 Set additional parameters such as Application shortcuts and icon settings under the Applications interface accessible via the Citrix Farm management See Citrix documentation for further assistance Configure PNAgent client side URL For PNAgent to work client settings must point to the URL from which the Config xml file is obtained This is done via the ICA Plug in Configure Misc tab by pressing the ICA Global button opening the Global Chapter 9 Image 7 0 x Advanced Plug ins Configuration
28. Display Dual Screen Printers USB Printers USB Des baji Use this page to view system information and restore device a Factory default settings OEM Mame Chip DC Inc Website Wi hippe com Product Name treme DC Product ID cd 2FFd beSf 4d14 8563 00053504Fd24 MAC Address OOOS3504FD24 OEM Software Version 7 0 4 Build CO 093008RL0 Microsoft Windows CE 6 00 R2 Professional Model 25x Press Make button to create System Restore Make Press Restore bo restore Factory default settings Chapter 4 Using the WBT Dialog Ref DG078B 0 5 26 Chip PC Technologies www chippc com hip PC Technologies 1 Advanced Click on the Advanced button to view in depth hardware details Advanced Info Use this page to view advanced system information and software version info CPUIBus Speed MHz 526 764 SDRAM Size MB 256 Flash Size MB 256 Video Memory Size KB 21504 Disable Stand by Mode enable auto boot Remove TSC4L version Info CLIO ver 31 kernel ver 1 RLO 093004 kernel fix ver 1 RLO 093008 Multimedia chain ver 1 RLO 093008 SI Ox0 Ox2000000 Ox2000000 0 80000 m Remove TSCAL Remove licenses from the client This option will remove the license from the client while leaving all other settings in place m Viewable hardware parameters m CPU Bus Speed MHz m SDRAM Size MB m Flash Size MB m Video Memory Chip Size KB Chapter 4 Usin
29. Info to view information obtained from the DHCP regarding Xcalibur communication Calibur Ghent Setup Lise this page to define DHCP parameters related to Xcalibur manazement software User the Fobkegre method bo retrive advanced info From DHCP server Le Vendor Class ID chinPcw70 C Standard Option ID ID For 3cahbur Server List ID For SNMP Community ID tor Plain Pork Munber ID For SSL Pork Number Server List Devices can be connected to several Xcalibur Front End Servers in order to ensure float tolerance threw Redundancy and Load Balancing The list of Xcalibur Front End Servers can be received by the device in several different ways one of which is to define them locally Using the Server List tab users are able to define those servers and set their priority in the server list The device will select a server based on its location on the list unless otherwise configured based on the server s priority Chapter 7 Xcalibur Dialog Configuring Management Parameters Ref DG078B 0 5 94 Chip PC Technologies www chippc com hip PC Technologies Xcalibur Gient Setup General DHCP Server List Locator SNMP Protocol Param Softwar al Lise this page to manage connection to acaibur Server yey Farm Available calbur Servers E Server IF Managed By PlainfSSL Weight 10 0 0 160 i Remote 917 916 Mor ral 4 i Ces 1 Servers Operations 1 1 A
30. Information Select a network and press connect or right click for more options To add a new network dotble click Add New Y Add New Ew default preferred i Novc_Cure a SMARTSIGHT Status Connected to de Delete Signal Stenath Excellent Connect Advanced View Log D Select a network connection from the list box and click Connect items are automatically detected and added to list box Chapter 4 Using the WBT Dialog Ref DG078B 0 5 57 Chip PC Technologies www chippc com hip PC Technologies z Right click a connection for more options Connect Configure Delete Choosing Configure will open the Wireless Network Properties dialog also opens when creating a new connection m To create a new connection double click Add New the Add new wireless network dialog will open Enter all the necessary information this section is MS standard Wireless Network Properties Network name SSID j This is a computer to computer ad hoc network wireless access points are not used Wireless network key WEP This network requires a key for Encryption WEP Authentication WPA v Network key Key index i The key is provided automatically 4 IEEE 802 1X Authentication Enable 802 1 authentication on this network EAP type TLS ka Chapter 4 Using the WBT Dialog Ref DG078B 0 5 58 Chip PC Technologies www chippc com hip PC Technologies z Advanced Open
31. Option Unmark this checkbox to allow the use of DHCP as a source for FES list m Do Not Query DNS for Xcalibur SRV Record m Ignore Local Xcalibur Server List Mark this checkbox to ignore the list of servers defined in the Server List tab m Ignore Remote Xcalibur Server List m Ignore cashed Xcalibur Server Information Server information is cashed and saved By marking this checkbox users can choose to ignore the cashed server information E 8 Ignore Information obtained by SNMP By marking this checkbox users can ignore server information obtained by SNMP E 8 Prohibit Round Robin Once a list of servers is received using the locator service All devices will connect to the first server on the list Round Robin randomly assigns devices to all the servers on the list m Specify Locator service Provider Order This checkbox enables users to change the priority of the locator service Check the Specify Locator service Provider Order Chapter 7 Xcalibur Dialog Configuring Management Parameters Ref DG078B 0 5 97 Chip PC Technologies www chippc com hip PC Technologies checkbox select the service and use the arrow on the right to change the priority of the locator service SNMP Tab Another way to discover new devices is to use SNMP Use this tab to configure different SNMP parameters manually E Prohibit the Use of SNMP protocol If marked discovery using SNMP is not enabled SNMP Community Define the SNMP community
32. Path bus d Disk Follow the installation instruction as described in the previous section 3 Deleting Plug in Select the Plug in you wish to delete press Delete and answer Yes to message d ey gre Senf bo deeg e the zeigeted Pugin Pram your Bu Kei Zeg OU ue OU mrt te dey Ge Pur Les le i 4 Configuring Plug in Properties To configure Plug in properties mark the plug in in the list and click the Configure button Chapter 4 Using the WBT Dialog Ref DG078B 0 5 80 Chip PC Technologies www chippc com hip PC Technologies Licensing Tab A license is required in order to enable the use of a Plug in Management software and specific image functionality Unless specified every Plug in is license associated Licenses can be installed before or after the Plug ins they correspond to Firmware versions previous to version 7 0 x support license installation via FTP only This means that license files could be downloaded only from a FTP server onto target devices Thanks to the enhanced networking and authentication capabilities embedded into firmware version 7 0 x Default Shared Folder and locally attached External Storage can be used as license installation sources WBT Gonfiguration Sound Authentication Hetwork ID Upgrade Plugins Licenses a Use this pace to view and manage licenses installed on device Cy Advanced VNC Dec 2006 h Pericom Terminal Emulation Dec 2006 p Customized System
33. S OR IMPLIED IN THIS DOCUMENT TRADEMARKS Chip PC Xcalibur Xtreme PC Jack PC and the Chip PC logo are either trademarks or registered trademarks of Chip PC Products mentioned in this document may be registered trademarks or trademarks of their respective owners The Energy Star emblem does not represent endorsement of any product or service U S GOVERNMENT RESTRICTED RIGHTS The Software and documentation are provided with RESTRICTED RIGHTS You agree to comply with all applicable international and national laws that apply to the Software including the U S Export Administration Regulations as well as end user end use and country destination restrictions issued by U S and other governments The information and specifications in this document are subject to change without prior notice Images are for demonstration purposes only Ref DMO19U 1 0 Chip PC Technologies 2 www chippc com hip PC Technologies Table of Contents CHAPIER I PREFACE EEN 7 INTENDED AUDIENCE EE 7 ICO E e E Catweaneuvsuccigneentuesceeesuceuecadeeuactweacdeweacuseeees 7 Bien UE 7 PRE PE GES i ES esata a cece eect cen cee en Sediee A ccnmanseaeenaeecuaeacsceedeeecadcuneddbanedeneaedenenecscenetaunsesanecesteecndeateenteres 7 BREE EE NG EVES repone te EE te cee OEE ce R AR EAA 7 CHAPTER 2 INTRODUCTION TO IMAGE 7 0 X 0 02 2 ccccccsscccsccccccccccccscccccccccccccccccccccsccscccees 9 ENEE EE 9 PLUGIN O E 9 1 Adyantages t
34. SB Devices Tab of the WBT dialog as well as under the ICA Plug in properties Settings tab Control Disk Caching Under the ICA Plug in properties use the Cache button to define the Cache Size combo box to specify the amount of storage space Kbytes you would like to allocate for caching Pressing the Clear Cache button deletes all ICA Cache contenis Apply Windows Key Combination Under the ICA Plug in properties Misc tab use the Apply Windows Key Combination on combo box to select whether to apply key combinations e g ALT TAB locally or remotely Chapter 9 Image 7 0 x Advanced Plug ins Configuration Ref DG078B 0 5 123 Chip PC Technologies www chippc com hip PC Technologies Citrix ICA Connection Plug in E This third party Plug in offers connectivity to Citrix server s ver EI 11 1003 Settings alll TransportReconnectEnabled TransportSilentDisconnect TransportReconnectDelay msec TweStopwatchScale PrinterThreadPriority Maximize applications in Dual Screen Mode To Use user credentials for authentication ET Use user credentials to connect to Dh oent server a Use default ITA icon For PNA connections Wat For PNAgent process sec Citrix IGA Connection Plug in This third party Plug in offers connectivity to Citrix serveris ver 11 1003 MountPoint DriveLetter Enable Connection to PEISE smart card Enable Connection to COM Ports Enable Printing Support Enable Sound
35. Synchronous wait timeout m Packet Size In order to improve bandwidth control users can control the maximal packet size to be sent to Xcalibur server E Incoming Outgoing Data Bandwidth Kbit sec Select the maximal bandwidth consumption for incoming and outgoing management information to be sent to and from the device E Set Xcalibur policies transfer mode m Policy application settings Use this combo box to decide when will newly applied policy be received by the device m Apply immediately Forced The policy will be applied immediately Xcalibur Ghent Setup Lise this page bo define paramebers related bo Mealibur communication prabocals Enable mooning Comoression Det at Enable Outgoing Compression Time Alive event period min Synchronous wait timeout sec Packet sine bybes Incomming Data Bandwidth kbeisec Qubgoing Data Bandwidth kbikfsec Set zc al policies transfer mode Synchronous Software Deployment Plug ins can be placed by the installation service onto the Flash Ram File or Online runs through the network into the RAM Memory every time Users can define using the Software Deployment tab where to place the plug ins RAM File Size A RAM File specifies the amount of RAM Memory to be used for Plug in files storage Plug ins installed into RAM File are retrieved once during installation from the network and than run from the RAM File until the next device reboot I
36. T Gonfiguration Certificate Time Sound Authentication Network ID Upgrade piugt Al firmware hot ies O Use USE Storage Use predefined Network Share C Use FTP Server Ki Use this page bo upgrade reshore internal Drmewaee or install Share Root Share Path Bandwidth limit Weg Kbit GE am ae Operation Type d e vo Ver fi 3 FTP Server Type the FTP Server Name and Directory in the respective Input Boxes By using the Operation Type combo box define the type of operation you wish to perform m Define access information to FTP server in the FTP USER ID and Password Input Boxes m Configure the Bandwidth Limit m Press the Upgrade button to start an upgrade process following the instructions to complete it successfully Plug ins Tab Plug ins are software add ons that can be installed on Chip PC thin client devices Chip PC thin clients are scalable to integrate a variety of software components such as print optimization tools security related plug ins management utilities etc The Plug ins tab is used to download activate and configure different software Plug ins to provide your device with extra functionality and customization NOTE n some cases one must purchase and install a license in order to be able to use certain plug ins and manage device with Xcalibur Global see section on Licensing Tab Chapter 4 Using the WBT Dialog Ref DG078B 0 5 75 Chip PC Technologies
37. Testing Mode message will appear m Click OK to accept and start testing mode m Click either on Yes or NO to accept or reject changes to the display settings Chapter 4 Using the WBT Dialog Ref DG078B 0 5 35 Chip PC Technologies www chippc com hip PC Technologies 3 screen Saver Properties Energy Saving Scheme Enable Screen Saver Wait bn Min On resume password protect Tur Off Munilur Wait fis mins y E Enable Screen Saver Mark the checkbox to activate the screen saver By default it is activated The Wait option adjusts the amount of time in minutes that elapses before the energy saver starts By default the amount of time for activating the screen saver is set to 5 minutes E On resume password protect Mark the checkbox to prompt the user for credentials as he resumes work with the device This option is only functional when used in Domain Authentication mode applicable through Xcalibur Global E Turn off Monitor Mark this checkbox to activate the power saving feature of turning off the monitor when the mouse and keyboard are not activated for a specified period of time By default it is activated The Wait option adjusts the amount of time in minutes that elapses before the turn off monitor starts By default the amount of time for turning off the screen is set to 10 minutes after the mouse and keyboard are not activated Chapter 4 Using the WBT Dialog Ref DG078B 0 5 36 Chip PC Technologies www ch
38. auaeecnenceauectaneeescuesenaeeenseeecaneeds 88 Ref DMO19U 1 0 4 Chip PC Technologies www chippc com hip PC Technologies 1 PonalMode Advantages ciiiscsuctresatctiwicpsrnstdusancdiavenirinlatscnstartacdnuslo sian tisrabhintanhmaahiahidetnendhiedinusteveeteushiedsiiseainnusingumait aes 88 CHAPTER6 NETWORK MANAGE R cccccccsscscsccssccccscccssccccccccccccssccsscccecccccsccscccccccccccseees 90 NETWORK MANAGER FEATURES ve cccecec cece cee eceeecneecncececeeeeeeeeeneeeaen suse suse sseeeeeeeneaeaeesneesasesasesaseneceaeaeaeaeaseuesesseeseees 90 How TO USE NETWORK MANAGER wu ee ccececcceeeceeecececncecececeeeeeeeaeeeaee ease eusneaseeuseeecueeneeeaeesasesasesaseneaeaeneaeneaseseeesseesenes 90 CHAPTER 7 XCALIBUR DIALOG CONFIGURING MANAGEMENT PARAMETERG 92 SEMESTER geet 92 Helga EE 94 EE EE 94 I Ee 95 LOCATOR TAP EE 97 SNMP TAB e A emcee eaaataumeMaNanes 98 PROTOCOL PARAMETERS NEE 98 SOFTWARE DEPLOYMENT EE 99 CHAPTER8 RECOVERY AND RESET OPTIONS 202 00 0 cccccccccscccccccccccscccccccccccccccccsccccsccsees 102 RESET TO DEFAULT EE 102 SOFTWARE RESET EE EEN 102 1 When to use software reset examples ccc ccecccceecceceeececeeeceaceeueceecessueceeeeesueceueeseesseeessuessaeesuessaeessseesneees 102 HARDWARE RESET amp SAFE MODE OPERATION qu ENK ENKER ENKEN NEEN ENKEN EN EN EEN KEREN RE RE ER ENER ENKER EN EN na 102 1 Whatis safe ee EE 102 2 Complete the following in order to pe
39. be created Partial image should only be made under directions from a member of Chip PC staff Chapter 4 Using the WBT Dialog Ref DG078B 0 5 28 Chip PC Technologies www chippc com hip PC Technologies 3 1 System Restore target directory Users can define the target location of the system restore image The default path Hard Disk is used to save the image on a DiskOnKey If you want to use a shared location define it as below computer name shared folder NOTE Creating a System Restore removes all licenses installed on the device Make sure all license for the source device are either saved in the Xcalibur Global DB or locally NOTE Using a shared location or a USB flash storage device is only possible after enabling these options under the Network ID and USB devices tabs 3 2 Reset For a complete explanation on Reset options including Reset to Factory Defaults under General tab refer to Chapter 8 of this document 4 Input Tab Keyboard amp Mouse Properties Set keyboard settings including language and mouse properties WBT Gonfiguration General Input Display Printers USB Printers USB Devices Networl gt e Use this page to change your keyboard and mouse properties Input Languages Mouse Character Repeat Repzat Delay Long Short Repzat Rate D ai Slow Fast Click here and hald down a key to test the Repeat Rate m Chapter
40. cated under any My Connection Manager gt RDP Connection gt Properties gt Experience Tab gt Performance Section enables this option Compressed sessions consume up to 30 less bandwidth than un compressed sessions in certain session peaks thus allow preserving precious network bandwidth in low bandwidth environments bertorrmonce Choora your connection speed ba optimize performance ne Modem 56 kips ng Allow the folowing ET Desktop Backoraund kel Bro caching Meru and window animation Compression Show contens of window while dragging Theres Chapter 9 Image 7 0 x Advanced Plug ins Configuration Ref DG078B 0 5 119 Chip PC Technologies www chippc com hip PC Technologies New WinVNC Options Introduced by Chip PC WinVNC Server is installable as a Plug in on firmware 7 0 x devices VNC is a remote control software which allows you to view and interact with a device the server using a simple program the viewer on a computer anywhere on the network 1 Privacy Options As default prior to shadowing a device via VNC no warning or request is presented to the user who is working on the device Thus may interfere with the user s privacy and confidentiality The Notify user of remote control shadowing option found under the WinVNC Server Plug in Configure dialog creates an on screen event notifying the user his her device is being remotely controlled Additionally the VNC system tray icon color is changed
41. ccess all published applications in the server farm You do not have to manually configure a connection to each application as you do locally with the My Connection Manager since the Program Neighborhood Agent configuration settings are centrally stored on the server in a file called Config xml After successfully authenticating user credentials PNAgent client devices read connection configuration data from the server whilst presenting those as a list of applications within the My Connection Manager Each user s application list differs according to his her credentials used for the PNAgent authentication 2 New WinCE PNAgent client options supported by Chip 2 1 PC E Pass through authentication Thanks to the built in authentication capabilities embedded into image version 7 0 X Chip PC devices are currently the only WinCE clients capable of supporting single sign on within ICA amp PNAgent sessions Logged on user credentials provided during device logon may be used by the PNAgent while connecting to the server Therefore users do not have to supply their logon credentials again not even during connections launch Application shortcut placement While publishing an application on a Citrix server administrators can specify an Application shortcut to be created within the desktop and or Start menu of a Win32 ICA client Chip PC devices support application shortcuts creation in either Start Menu or Desktop as defined by the admin
42. ckbox Press the Customize button Select the Input Display Printers Time and Sound tabs Click OK to close all dialogs and restart the device customize My WBT Setup view Select the TAB Mame you wank to pulblish into Stark Menu 1 Settings My WET Setup d Dual Screen a Printers d USE Frinters d USB Devices a Network a Wireless EnS 3 3 Results _ Security _ Certificate Time _ Sound _ Authentication d Network ID d Upgrade d Plugins a Licenses Reserved Cancel Once the device is restarted go to Start gt Setting menu the Default Device shortcut has become password protected Coter Password Gs Plezse enter your password and confirm it Password verify The My WBT Setup item is now available Chapter 4 Using the WBT Dialog Ref DG078B 0 5 64 Chip PC Technologies www chippc com hip PC Technologies vi My WBT Setup Device Printers Plugins xcalibur E Desktop dr My Connections When selected a custom WBT Setup is displayed showing only the Input Display Printers Time and Sound tabs WET Gonfiguration Input Time Sound Use this page bo change your keyboard and mouse Gef properties Mouse Settings Character Repeat Long Repeat Rate Slow 4 Enable possibility to lock device and add option to start menu By enabling this option users wil
43. d server sethings Sarver sathngs can override dient satkings 20 Click Next Chapter 9 Image 7 0 x Advanced Plug ins Configuration Ref DG078B 0 5 117 Chip PC Technologies www chippc com EA hip PC Technologies HDP Gane lint wiral Local Resources Sound BER Dempte comouber sound E P Bring to DE compuber ka keyboard Apok windows key combinations for example 4LT TABi On the local compuber Local devices Connect a tometically to these local devices when logged on Co the remote compuber Printers a Lacal Storage F Serial ports Smat Card E Bonk warn me bafare connecting loca devioa s bo carver Mote Final connection configurabon is dened Gy Goth client and ser Settings Server setinds can override cent settings A Click Finished RDP WAN Optimization In order to optimize RDP performance towards WANs the following functionalities were added to the RDP client running on Chip PC image 7 0 x devices These options allow bandwidth saving and better session performance while establishing RDP sessions in low bandwidth environments Minimized RDP Bandwidth The Minimized RDP Bandwidth built in functionality automatically reduces the amount of data sent via an RDP session once the session window is minimized to the taskbar The bandwidth consumption of a minimized session an RDP session that is minimized to the taskbar gets closer to zero transferring only keep alive data between the client and th
44. dd a New Front End Server Click New In the Server Address box type the IP address of the Front End Server From the Server LB Weight select the priority you wish to assign to the server Set the TCP Port Number From the drop down menu Query TTL select the maximal time to wait for a replay from the server before moving to the next server on the list Check Require Secure Channel SSL in order to enable SSL communication Type the port number you wish to use in the Set SSL port number check box Check Enable Fallback to non secure connection if you wish to enable non secure connection if a secure one could not be established m Use the Set Default button to save all current settings as defaults Chapter 7 Xcalibur Dialog Configuring Management Parameters Ref DG078B 0 5 95 Chip PC Technologies www chippc com hip PC Technologies Kcalibur Server Advanced Settings NR Lee this page to define Xcaibur communication parameters Server Address Server LB Wett Marna Communicabion Faam Set TCP port number f I7 Query TTL 2000 pe w Require secure channel 55L Set 55 port number f 18 kel Enable Falback to non secure connection 1 2 Delete a Front End Server Front End Servers can be deleted by users In order to delete a FES select the server you wish to delete form the Server List tab and press Delete 1 3 View Server Settings Select the Front End Server you wish to view and press Settings All the server c
45. djusts the repeat rate of a keyboard character Repeat Rate determines how quickly the same character will appear on screen when the associated key is held down Dual Screen tab The Dual Screen tab enables users to configure different Dual Screen related parameters on Chip PC devices Additional configuration is done on a per connection bases NOTE Only devices that support dual screen functionality EFI 6900 EX 65XX 66XX will have this tab 1 Primary Screen The primary screen is the screen that by default all system dialog including task bar and log in screen will be opened on The primary screen should be positioned on the left in order to ensure smooth mouse operation 2 Monitor settings Use this option to configure image appearance on the devices monitors E DVI Monitor DVI monitor connected only E Clone mode Both screen show the same image 3 Reposition dialog boxes on Use this drop down menu to reposition system dialog boxes when using horizontal span By default system s dialog boxes will be opened in the center of the wide screen meaning the first half will be in the primary screen and the second half will be in the secondary screen Reposition dialog No Repositioning boxes on dai No Repositioning Move to secondar E Move to primary All system dialog boxes will be opened on the primary screen E Move to secondary All system dialog boxes will be moved to the secondary screen 4 Connections Settings I
46. e server Thanks to the Minimized RDP Bandwidth functionality scenarios where a user running multiple RDP sessions over a low bandwidth connection while consuming bandwidth for only a single session the one with the active window now become possible This functionality is built in to the RDP Client running on image v7 0 x devices Session windows can be either minimized manually by the user or automatically after a specific idle time The Minimize inactive RDP session after seconds combo box located under the RDP Plug in Configure allows specifying the amount of idle time after which idle session windows are automatically minimized to the taskbar In addition once the local screen saver is in action all RDP sessions are minimized in order to save bandwidth Chapter 9 Image 7 0 x Advanced Plug ins Configuration Ref DG078B 0 5 118 Chip PC Technologies www chippc com hip PC Technologies 6 Disk amp RAM Caching Disk amp RAM caching allow preserving local disk cache and RAM cache for better RDP performance These settings can be found under the RDP Plug in Configure dialog Use the Persistence Disk Cache to control the cache size Persistence Disk Cache EEN v ve BitmapPersstCachesize L ER Minimize inactive RDP session after None we Sec sell I ln sn e ee eee 7 Bandwidth Compression Bandwidth compression is a built in functionality available in RDP protocol Selecting the Compression flag lo
47. e Desktop options m Custom Once changing any of the Desktop Plug in properties the Template status is automatically set to Custom E Legacy WBT Loads predefined Desktop Plug in options that provide the most simplified working interface Displaying only the My Connections Manager on the screen The Legacy WBT template selects the following Desktop Properties Dialog settings Auto Start Options Tab Taskbar Tab Shell amp Desktop Tab Auto Start My Connection Always Hide Taskbar Hide My Connections Manager Icon From Desktop Hide Network Connection icon from desktop Hide all connection shortcuts from Desktop Set toggling key combination to CTRL ALT UP DOWN Hide CE Media player icon from desktop 1 2 Disable connection configuration Once marked modifying or deleting existing connections or creating new ones becomes impossible Select this option whenever you want to prohibit users from altering connection settings 1 3 Hide My Connections icon from desktop The My Connections manager tool is used to view modify and delete all the application connections RDP ICA etc available on a device as well as create new connections By hiding the My Connections icon from desktop only connections which have corresponding desktop shortcuts become available to use Thus users are limited to only see and use connections that already have desktop shortcuts Chapter 3 Desktop Interface Features Ref DG078B 0 5 17 Chip PC Tec
48. e file is transferred to the client and this file is then used to boot the client J Chapter 8 Recovery and reset Options Ref DG078B 0 5 104 Chip PC Technologies www chippc com hip PC Technologies This page is left blank intentionally Chapter 8 Recovery and reset Options Ref DG078B 0 5 105 Chip PC Technologies www chippc com hip PC Technologies Chapter9 Image 7 0 x Advanced Plug ins Configuration New Internet Explorer Options by Chip PC Microsoft Internet Explorer 6 x for CE NET v4 2 is installable on firmware version 7 0 X devices as a Plug in Due to the increasing demand for customization security and control of user environment this enhanced Internet Explorer I E version includes additional features to answer field demands New Features in IE E Fully customizable shell In addition to all standard I E settings such as Home Page Proxy Font size etcetera administrators now have full control of the Internet Explorer shell With the option to hide menus and bars you can limit users web experience to meet your demands E Limit FTP Cookies and other download options Users downloading unfamiliar files from the internet will always be a hazard to IT environments Therefore in high security scenarios some would like to prohibit all web downloads while others need to compartmentalize safe downloads from potentially dangerous ones Enhanced download control options let you adjust I E security to any sec
49. e parameters related to Xealibur software depoyment _ Prohibit Flash usage For Plug in installation ee cache Lee A be SE te Mioa s E ERAH size h use fie i D i WK L Chapter 7 Xcalibur Dialog Configuring Management Parameters Ref DG078B 0 5 100 Chip PC Technologies www chippc com hip PC Technologies This page is left blank intentionally Chapter 7 Xcalibur Dialog Configuring Management Parameters Ref DG078B 0 5 101 Chip PC Technologies www chippc com hip PC Technologies Chapter 8 Recovery and reset Options Chip PC thin clients are considered to have excellent Hardware Firmware and Management therefore recovery process is unusual to occur However in order to recover prevent unexpected failures several mechanisms are available Reset to Default Chip PC device firmware can be reset to default settings as result of a software or hardware command A reset to default process results in clearing all device settings and connections returning the O S to its initial mode Software Reset Software reset can be initiated via the WBT General tab Restore As default all manually and remotely applied device settings and connections are cleared due to this operation Additionally all Plug in settings are cleared 1 When to use software reset examples A software reset may be used when clearing all device settings at once is necessary E Moving devices between e
50. e the icon recognition extension Auto start PNAgent Connections In order to make a connection retrieved by PNAgent be auto started perform the following 1 Open the Applications interface accessible via the Citrix Farm Management Consol and select the published application you wish to auto start 2 Under the Program Neighborhood Settings page in the Program Neighborhood Folder field type startup without the quotation marks Result Once the devices retrieve PNAgent connections which are assigned to the startup Program Neighborhood Folder these are automatically launched Change connection icon In order to change a connection s icon select it from the connections list in the My Connections Manager right click select the Change Icon option and choose an icon from the built in icons list displayed in the Change Icon window Enable smartcard mapping Smartcard mapping require both server and client side configuration On the client settings are accomplished in two levels 1 via the ICA Plug in properties Settings tab selecting the Enable connection to PC SC smart card allows all ICA connections to use a smartcard and 2 under the ICA Connection properties Logon Tab select the Allow Smart Card logon option Enable storage mapping Storage mapping require both server and client side configuration On the client make sure that the Enable connection to USB Storage Devices is enabled both under the U
51. efresh rate screen area size defined under the Display Tab In this scenario initiating a software reset becomes impossible therefore you can either connect the device to a different monitor or perform a hardware reset E Password Locked WBT Incase the WBT Setup environment is inaccessible due to password protection and the password set is forgotten A hardware reset clears the password protection making device settings accessible again Redundant Boot Options The following mechanisms are embedded into the device firmware and are launched automatically upon need 1 Error Correction In addition to the fact that industry standard DiscOnChip DOC with a true file system is used for image storage on the devices An enhanced error correction mechanism is used for the highest stability of the boot process The image boot files are highly secured and in some cases doubled for highest tolerance and redundancy Chapter 8 Recovery and reset Options Ref DG078B 0 5 103 Chip PC Technologies www chippc com hip PC Technologies 2 Disk Surface Check During boot a disk surface scan process verifies every block in the file system This process is designed to prevent the usage of a bad block which may interfere with the O S operation Once an error is discovered the scan disk process automatically marks the block as Bad Block and attempts to replaces it with a new block obtained from the Block Reserve area which contains approximate
52. enus in the Start Settings GUI menu there are five submenus fe My Connections RB Settings e Networking Device Printers Plugins Xcalibur DR Shut dawn m Device This shortcut provides access to the full WBT Setup interface which can be considered as the device control panel E Printers This shortcut provides direct access to the Printers amp USB Printers tabs of the WBT dialog m Plug ins This shortcut provides direct access to the Plug in amp Licensing tabs of the WBT dialog WB Xcalibur This shortcut provide access to different configuration parameters relating to Chip PC Xcalibur Global see note m Desktop This shortcut provides access to the device s desktop configuration parameters In order to prevent unauthorized users from accessing the default shortcuts you can either password protect the WBT Setup using the Security Tab or dim out any of these shortcuts using the Desktop Interface Taskbar Tab options NOTE Xcalibur Global is Chip PC management software designed for Thin Client management in large scale environments Chapter 3 Desktop Interface Features Ref DG078B 0 5 15 Chip PC Technologies www chippc com hip PC Technologies Desktop Configuration Options The Desktop Properties Dialog allows for customization of the desktop interface for Chip PC devices The following describes the customization options which are accessible via the Desktop Prop
53. er tool for session management includes various advanced features such as the Secured Portal Viewer 6 New Network Connections tool for network connection management Changeable connection icons Built in desktop shortcuts support Built in toggling windows support Built in resizable windows support Auto start multiple connections at once Changeable Desktop Background Picture Chapter 3 Desktop Interface Features Ref DG078B 0 5 12 Chip PC Technologies www chippc com hip PC Technologies Desktop Interface Advantages 1 User Friendliness and Familiarity The Start Menu Taskbar and System Tray interfaces are all part of the Desktop GUI which now looks closer to an MS Windows Desktop than ever thus providing users with a PC Like feel amp view similar to that of a Windows Desktop and allowing for a seamless transfer to a TC environment 2 Interactive Interface In contrary to the previously used Legacy Connection Manager where users were unaware of the device status e g whether it is connected to the network Is the externally connected storage actually recognized Is the IP Printer mapped correctly What is the device s local time And so on The Desktop interface is interactive and friendly using various System Tray indications notifying users about device status 3 system Tray Indicators The System Tray is a dynamic notification area displayed only when working in Windows Desktop mode Icons displayed in
54. erties Dialog In order to open the dialog go to Start gt Settings gt Desktop of My WBT Setup ve My CONnnec tons a a a CETS e e Networking ae icles Plugins DR Shut down Pi Xcalibur 1 Shell amp Desktop Tab Through the Shell amp Desktop tab the clients desktop and connection settings can be customized Desktop Properties This tab allows configuring the Desktop Interface behavior and appearance Shell amp Desktop Taskbar Autostart Options Select the template you would like to use E Disable connections configuration Hide My Connections icon From Desktop Hide Network Connections icon From Desktop Hide all connection shortcuts From Desktop Map CTRL 4LT INSERT to CTRL 4LT DEL in session Set toggling key combination to CTRL 4LT UP DOWN Hide CE Media Player icon From Desktop wl Alter user logged off From all sessions perform device Log Orr Allow runnig only one concurrent session EI Map CTRL 4LT DECDEL in session Map SHIET 4LT T 46 in session Hide all connection shortcuts From Stark Menu Chapter 3 Desktop Interface Features Ref DG078B 0 5 16 Chip PC Technologies www chippc com hip PC Technologies 1 1 Select the template you would like to use Use predefined desktop configurations for ease of management Scroll down the combo box and selecting one of the following options E None Clears all th
55. esktop menu unless set to be hidden from there as previously described 2 5 Hide Settings item from Start Menu This option hides the Settings item from the Start menu The Settings item is an entry point to ALL device menus Hiding this item prevents local access to any device configuration menus One must take under consideration that once this option is enabled device settings become changeable only remotely m Hide Device item from Settings menu Dims out the Device access shortcut and prevents access to the full WBT Setup environment E Hide Printers item from Settings menu Dims out the Printers access shortcut Prevents direct access to the Printers amp USB Printers Tabs E Hide Plug ins item from Settings menu Dims out the Plug ins access shortcut Prevents direct access to the Plug ins amp Licensing Tabs 2 6 Hide Networking item from Start Menu The Network Manager Tool and shortcuts to network connections reside within the Networking item m Hide Network Manage item from Networking menu Hides the Network Manager item from within the Networking menu NOTE Network Manager tool may also be accessible via the Desktop menu unless set to be hidden from there as previously described Chapter 3 Desktop Interface Features Ref DG078B 0 5 21 Chip PC Technologies www chippc com hip PC Technologies 2 7 Hide all customized menu items This option hides the Start menu applica
56. et Friendly Name Choose Edit a name for the printer which will be easy for the user to locate on the network Driver Name Provide a name manually for the driver this will be done when a printer is a non standard printer and does not show in the list box Make this the default printer Mark this checkbox to define a printer as default Standard Printer In case the printer is a standard printer choose it from the Predefined List Boxes according to Manufacturer and Printer Model Click on OK Cancel to accept the new printer or Cancel to return to previous screen without saving changes NOTE For a non standard printer to be recognized by the Chip PC thin clients the printer drivers should be installed on the server and the printer manufacturer and model defined Chapter 4 Using the WBT Dialog Ref DG078B 0 5 38 Chip PC Technologies www chippc com hip PC Technologies 2 Port Settings In order to control the Port Settings m Select the port you wish to configure m Press Port Settings 3 LPT Ports Port Parameters Se Use this page to define printer port parameters L crre erT LITT EERE EERE EEEEEEES HEEEEEEEEEE EEE EEEEEEE OED _ Allow mapping this printer port into the sessions E Allow using this port By checking this checkbox user allow printers to connect to this port E Allow mapping this port into the sessions By checking this checkbox user allow to map printers from this port to a session 4
57. eved once selecting the Hide IE connections from connection manager option This prevents users from running other Internet Explorer connections and therefore limits their web browsing experience only to the Portal see Figure 20 2 3 m Open as default in My Connections Manager Makes the Portal mode the default interface of My Connection Manager E Enter multiple URLs via the Portal In case the web page pointed by the Portal contains URL hyperlinks those will be opened within the Portal window once selected This functionality allows users to browse entire web sites following the hyperlinks within them Administrators are able to control user s browsing by the URL hyperlinks they publish in the Portal web site NOTE n order to completely limit web browsing to the Portal clear the Desktop and Application List shortcut options under the I E Plug in properties Chapter 5 Image 7 0 X Connections Management Ref DG078B 0 5 89 Chip PC Technologies www chippc com hip PC Technologies Chapter6 Network Manager The Network Manager tool centralizes network connection management Through this interface users are able to view run modify delete and create new network connections VPN Dial up etc Network Manager Features E Link between Network and Application connections As part of the network connection settings wizard one can select an application connection to be launched together with a
58. even or eight data bits m Parity Define whether to use parity as a mechanism to validate the data transfer m Stop Bits Change the time that passes between each character being transmitted where time is measured in bits per second m Flow Control Changes how the flow of data is controlled Xon Xoff sometimes called software handshaking is the standard software method of controlling data flow between two modems Hardware flow control sometimes called hardware handshaking is the standard method of controlling data flow between a computer and a serial device Chapter 4 Using the WBT Dialog Ref DG078B 0 5 40 Chip PC Technologies www chippc com hip PC Technologies 5 SMB Ports Add Printer h Printer on Port Friendly Name Driver Name Standard Printer Manufacturers A AccuSet 800 A AccuSet 8005F v2 3 SF A Accuset 8005F v2013 108 AGFA AccuSet 1000 AGFA AccuSet 10005F v52 3 A AccuSet 10005F v2013 108 AER Aes Sank TET d j E Allow using this printer port Mark checkbox to allow printers to connect to this port E Allow mapping this port into the sessions Mark checkbox to allow mapping printers from this port to a session m Network Printer Share Enter your computer and printer name Only computer name not IP address will be accepted Chapter 4 Using the WBT Dialog Ref DG078B 0 5 41 Chip PC Technologies www c
59. evices Enable connections to USB Serial devices ll Cancel redundant Print Screen commands for USB PS 2 adapter Disable KEYBOARD and MOUSE WARNING Selecting this option prevents USB keyboard amp mouse usage Once selected this option can be cleared only by the remote managment system aly NOTE The Prohibit connections to USB input Devices checkbox will block all use of USB devices DO NOT mark this check box since this will prohibit users use of USB keyboard and mouse 1 Power Limit In some cases USB devices connected to the thin client require more power than the default Use this drop down menu to define the USB port power limit it is also possible to type the required power NOTE tis not recommended to use more than 750 mA as the power limit Chapter 4 Using the WBT Dialog Ref DG078B 0 5 46 Chip PC Technologies www chippc com hip PC Technologies 1 1 USB Storage Since connecting local USB storage might become a security hazard by default all USB storage devices e g USB Floppy Disk On Key Memory Reader etc are not recognized By using the checkboxes in this section of the dialog you can enable usage of different USB storage devices Add Icon to Taskbar Notification Area Mark the checkbox to view a Storage Icon that is dynamically displayed in the System Tray once an external USB Storage device is connected and recognized by the device 1 2 USB In Out Use the check boxes to enable o
60. f the software installation is controlled by Xcalibur Policy once the device is rebooted it will receive the policy again and will have the plug in on the RAM File Chapter 7 Xcalibur Dialog Configuring Management Parameters Ref DG078B 0 5 99 Chip PC Technologies www chippc com hip PC Technologies E Prohibit Flash Usage for Plug in Installation This option prevents any Plug in files from being placed on Flash Amount Flash size to use Define how much space can be used for plugin installation E Files Location on Flash Configure the location of the plug in files on the device s Flash E Prohibit RAM File Usage for Plug in installation This option prevents any Plug in files from being placed on RAM Amount RAM size to use Set the size of RAM to use for software installation If the RAM size will be too big it might result in poor performance when trying to use multiple sessions Prohibit Online File Obtainment Plug ins installed as Online retrieved from the network every time Plug in files are needed Online Plug ins is run from the RAM Memory In slow bandwidth networks WANs you might want to prevent this repeatable network download behavior caused by this mechanism therefore disable it Online file Obtainment bandwidth Set the maximal bandwidth to use for online file obtainment Xcalibur Ghent Setup Server List Locasor SMP Protocol Param Software Deployment Ca Use this page to defin
61. g the WBT Dialog Ref DG078B 0 5 o7 Chip PC Technologies www chippc com hip PC Technologies 2 Make The Make option enables users to create a full or partial system restore image that can be used as backup or to configure other units Users can define which parts of the image to save and the location of the saved image Unique information such as MAC address CPU number etc is saved dynamically making it possible to load a system restore image from one device to another Using System Restore is also supported through the Upgrade tab of the WBT dialog enabling users to upgrade their device using a system restore image Greate System Restore N You are about to create System Restore including device registry and P fat file system For future deployment Once this process has started you must let it complete or risk obtaining corrupted System Restore files System Restore Options Include splash screen bitmap Include Device FAT A Include system partition Create System Restore in Tee the Following directory Hard Disk Current Status Action Press Create button to start the process Progress 3 System Restore Options m Include Device Registry E Include Device FAT m Include splash screen bitmap m Include System Partition NOTE Always select all checkboxes in order to create a full system restore image Leaving one or more checkbox unmarked means that a partial image will
62. ght be extremely demanding on the organization s network Chapter 2 Introduction to Image 7 0 X Ref DG078B 0 5 9 Chip PC Technologies www chippc com hip PC Technologies Image 7 0 Boot Sequence The following events should happen during Image 7 0 boot sequence m Power on m Bus and peripheral initialization m Check the stand by safe mode button state and entering into following possible state D Reset registry and loading system in Safe Mode minimal configuration no plug in no Explorer Shell no advanced driver m Enter into Manual Recovering Mode search for nearest Xcalibur server and wait for Image Recovery command a Load the system in ordinary mode Initiate the OS Check available storage for disk flash error Check copy protection Activate available licenses Activate network stack wait for valid IP address DHCP Static Activate Xcalibur connection if needed local setting DHCP policy Waite for connection established Waite for Device Policy Empty Policy Activate available plug ins Enter into user mode local remote auto logon notify Xcalibur Notify Xcalibur about connected user Waite for user policies notify Xcalibur Apply user policy notify Xcalibur Enter into desktop mode notify Xcalibur Search run auto started connection notify Xcalibur Chapter 2 Introduction to Image 7 0 X Ref DG078B 0 5 10 Chip PC Technologies www chippc com hip PC Technologies
63. he USB Devices dialog m The RDP or ICA protocols at the client side must be configured to support Storage Mapping for details see below m The Citrix or Terminal Servers must be configured to support storage mapping 1 6 Enable Storage Mapping in RDP Session From the My Connections dialog choose the RDP connection name right click and press Properties Choose the Local Resources tab from the RDP Connection Setup windows Check the Local Storage check box Press OK Enable Storage Mapping in the Windows Terminal Server configuration Local devices Connect automatically to these local devices when aa logged on to the remote computer F Printers Local Storage EI Serial ports a Smart Card F Dont warn me before connecting local device s to server NOTE RDP Storage mapping functionality is supported only in Windows 2003 Terminal Server it is not supported in Windows 2000 Terminal Server Chapter 4 Using the WBT Dialog Ref DG078B 0 5 48 Chip PC Technologies www chippc com hip PC Technologies 1 7 Enable Storage Mapping in ICA Session E From WBT Setup choose the Plug ins Tab Configure the Citrix ICA Connection plug in properties by choosing the plug in and pressing Configure button m Storage mapping requires both server and client side configuration On the client the appropriate storage device from the USB Storage section of the USB Devices dialog should be enabled m Check the Enable connection to USB S
64. hippc com hip PC Technologies 6 LPR Ports Printer IP Address Pore Queue Name m Local Port Name Indicates the name of the port in use m Allow using this port By checking this checkbox user allow printers to connect to this port E Allow mapping this port into the sessions By checking this checkbox user allow to map printers from this port to a session E Printer IP Address Type the Printers IP address Port Port number in use E Queue Name The name of the queue Chapter 4 Using the WBT Dialog Ref DG078B 0 5 42 Chip PC Technologies www chippc com hip PC Technologies 7 Print Test Page In order to verify the accuracy of settings applied on a locally attached printer as well as testing the physical communication between that printer and the device pressing the Print Test Page button triggers a test page to be printed directly from the device to the printer attached to it Successful print suggests device printer settings are correct This feature is ideal for troubleshooting terminal server printer mapping cases since it immediately indicates whether a printing problem origin is server or client related WBT Jyoiiyurauun General Input Display Printers Use Printers USB Devices wetnorl Use this page to manage connections to local printers Available Printers and Por
65. hnologies www chippc com hip PC Technologies NOTE The My Connections tool may also be accessible via the Start menu unless set to be hidden from there as described further 1 4 Hide Network Connections icon from desktop Through the Network Manager tool users are able to view modify and delete all the network connections Dial up VPN etc available on a device as well as create new connections By hiding the Network Connections icon from desktop only connections which have corresponding desktop or start menu shortcuts become available for use Thus users are limited to only see and use connections that have either desktop or start menu shortcuts NOTE Network Manager Tool may also be accessible via the Start menu unless set to be hidden from there as described further 1 5 Hide all connection shortcuts from desktop Remove all session connections from desktop denying users the ability to start sessions on their own 1 6 Map CTR ALT INSERT to CTRL ALT DEL in session Defines the key combination to be used during a session in oppose to the combination used on the local machine 1 7 Set toggling key combination to CTRL ALT UP DOWN Define the key combination to be used during a session to differ from the combination used to toggle between sessions 1 8 Hide CE Media Player icon from Desktop Remove the media player icon from the desktop disallowing the user the use of media player 1 9 After user logged off
66. ically connects to any group member whilst server s weight calculation is taken under account Thus divide server loads between multiple servers allowing you to optimize server resources throughout a server array Redundancy is also achieved by means of connecting users to multiple servers which all provide an identical work environment Therefore servers that go unpredictably down do not influence users work as long as other group members are connectable The simplicity within the RDP Load Balanced connections mechanism makes it a firm efficient and cost saving way of load balancing implementation Especially since it is a pure client side solution no server side settings or any software agent installation is needed and no Middle Server is required for session load balancing Microsoft RDP Application Server Array K weight 10 weight 50 A Ciemi H E Correcting to 192 00 24 Connecting to 192 168 0253 a Chapter 9 Image 7 0 x Advanced Plug ins Configuration Ref DG078B 0 5 113 Chip PC Technologies www chippc com hip PC Technologies 3 1 How To Guide Create RDP Load Balanced Connections Group To create RDP Load Balanced Connections Select the RDP plug in from the Plug in tab of the WBT dialog 2 Click Configure Microsoft ROP Gonnection Plug in ES Thes third party Plug in offers connectivity to Windows Based servers ver 5 020 Persistence Disk Cache None w KB BitmepPersishlachese
67. ings from Xcalibur Global Domain Authenticator E Transparently access network resources WBT Configuration Certificate Time Sound Authentication network 10 Upgrade Plugi 2 gt y Use this page to define information needed to gain access to network resources Set Device Authentication behavior Enable IEEE 602 1 MO5 Challenge authentication For network User Name Password Set User Authentication behavior Use Mcalibur Authentication E calibur not connected disable user level authentication a Prompt For smart card info sh 2 Use Xcalibur Authentication Rely on authentication by Xcalibur Global 3 Prompt for smart card info Chapter 4 Using the WBT Dialog Ref DG078B 0 5 70 Chip PC Technologies www chippc com hip PC Technologies Authenticate local user using smart card before allowing access to the device At this moment this option is not functional Network ID Tab Image version 7 0 x has various built in capabilities of network access Devices can access network stores for file image Plug in license downloads A network store can be a predefined Shared Folder an FTP Directory a Network Database an external USB Storage or other User credential provided during logon or predefined under the Network ID tab are used in order to obtain access privileges to the path specified in the Network ID tab WET Gonfiguration Securky Certicate Time Sound Authen
68. ippc com hip PC Technologies Printers tab Setting Connections to local network Printers The Printers Tab provides an interface from which locally network attached printers are configured and managed NOTE In order to map any printer to a session both connection and server side settings are required WBT ER General Input Display Printers USB Printers USB Devices Networl_ lt gt KS Use this page to manage connections to local printers Available Printers and Ports Port Settings Add Change Delete Print Test Page en Chapter 4 Using the WBT Dialog Ref DG078B 0 5 37 Chip PC Technologies www chippc com hip PC Technologies 1 Defining Local Network Printers Press Add Change and Delete buttons to add edit and delete printers connected to the COM1 LPT1 SMB1 SMB2 LPR1 and LPR2 ports of the device Choose port type to which you wish to connect the local printer to Pressing Add Change button will open the screen for defining printer properties Add Printer Printer on Port ker Friendy Name Driver Name _ Make this the default princer Standard Printer Manufacturers Pies e A AccuSet w A A AccusetSF v52 3 A AccuSet 800 A AccuSet 6005F v52 3 A AceuSet SO0S5F v2013 108 FA AccuSet 1000 AGFA AccuSet 10005F v52 3 sFA Accuset 10005F v2013 108 q AEA Aes Ck DE Pr Printer on Port Displays the port on which the printer is s
69. is in important for synchronization with Xcalibur if client is not in the same time zone E SNTP Click button to define and configure SNTP server synchronization Chapter 4 Using the WBT Dialog Ref DG078B 0 5 68 Chip PC Technologies www chippc com hip PC Technologies SNTP Service Properties to Specties the parameter of SNTP service CN SNTP Server ock usno navy Refresh Period min 5760 Recovery refresh min 1440 Threshhold min 1440 Sound Tab Setting the Sound Properties The Sound tab is used to set the sound properties of the device Mute Mic Mark the Mute Mic checkbox to disable the Microphone connected to the device Volume Control Sliders Adjust the volume of the Device Mute Line Out Mark the Mute Line Out checkbox to mute the sound on the device completely Volume control sliders Control the volume settings of the device Events Mark checkbox to enable events sound Application Mark checkbox to enable sound from applications Chapter 4 Using the WBT Dialog Ref DG078B 0 5 69 Chip PC Technologies www chippc com hip PC Technologies Authentication Tab Configure the device authentication settings The Authentication tab centralizes all authentication settings 1 Built in Authentication Devices running Image Version 7 0 X have built in user authentication mechanisms to be used in the following ways m Secured device access m Obtaining user based sett
70. istrator This functionality of Desktop and Start Menu application shortcut placement allows greater flexibility and control of user s display for the benefit of user friendliness and remote connection administration E Control PNAgent process duration The process of connection obtainment via PNAgent occurs during the last stages of the device boot user logon As part of this process connection information is passed between the Web Interface server and the client device Since this procedure is based upon network speed which can be slow in some cases original PNAgent process duration might not be enough for the operation to complete Specifying PNAgent process duration which is now possible allows better adjustment to various networking scenarios Auto start PNAgent Connections Connections retrieved via PNAgent can be set to be launched automatically auto start This added functionality allows administrators to Chapter 9 Image 7 0 x Advanced Plug ins Configuration Ref DG078B 0 5 121 Chip PC Technologies www chippc com hip PC Technologies configure a published application to be started immediately once its connection gets to the client device E Seamless Windows Citrix Program Neighborhood Agent PNAgent allows users to connect without using a Web browser to a server running the Citrix Web Interface and access all published applications in the server farm There is no need to manually configure a connection to each ap
71. l be able to lock their device making sure that only the current user will be able to unlock the device NOTE This option can only be used with Xcalibur domain authenticator license Chapter 4 Using the WBT Dialog Ref DG078B 0 5 65 Chip PC Technologies www chippc com hip PC Technologies 5 Map Logoff to reboot In order to enable applications that run on startup each time a user logs off the client will reboot Certificate Tab Use this tab to manage the certificates installed on your device Define your certificate authorities and install or remove certificate on the device Chip PC devices use SSL encryption for different connections include connection to Xcalibur Global management software WET chnfiguration USB Devices Network Wireless On STBY Security Certificate Tima 4 gt R Use this page to manage certificates Trusted Authorities Lists the certificates trusted by you Entrust net Secure Server Certification Authority Equifax Secure Certificate Authority GlobalSign Root CA GTE CyberTrust Global Root Te ex denn Ta ek F ank Click Remove Files to delete downloaded certificates from tie storage Chapter 4 Using the WBT Dialog Ref DG078B 0 5 66 Chip PC Technologies www chippc com hip PC Technologies 1 Import Import New Certificate Click the Import button to open the Import Certificate Window Import Certificate Ee E ANN
72. lients capable of supporting single sign on within RDP sessions Logged on user credentials provided during device logon may be mapped into RDP sessions while connecting to the server Therefore users do not have to supply their logon credentials again 2 1 How To Guide Enable Pass through authentication in RDP Configuring an RDP connection to use the logged on user credentials is done via the General Tab found under the connection properties by selecting the Use device log on information option WIS Connection Setup General Experience Local Resources Connection Mame Lior _5zabo Computer 192 165 3 254 K Use device log on information z User name KR kl Ry wes Password Domain a Start the Following program op connection Full File name Folder a Reconnect if connection is dropped Chapter 9 Image 7 0 x Advanced Plug ins Configuration Ref DG078B 0 5 112 Chip PC Technologies www chippc com hip PC Technologies 3 RDP Load Balanced Connections RDP Load Balanced connections balance session loads across RDP servers based ona round robin mechanism by grouping multiple servers under one logical connection name In an RDP Load Balanced RDP LB connection setting one can specify up to ten server names or IPs to which the connection points to A weight value assigned to each server defines the priority preference towards that specific host Once launched an RDP LB connection dynam
73. ly 1Mb of free blocks Bad Blocks are mapped and therefore will never be used again Incase a block replacement failure is recognized as a corrupted file system the device automatically loads a primal firmware image into the memory and initiates a remote recovery mode also known as PXE mode PXE Mode PXE boot mode is considered to be a poor remote management solution for image updates Chip PC has developed a variety of advanced update manage and recovery mechanisms making the PXE use unnecessary and much less functional compared to these alternatives However in order to provide the highest flexibility and reliability PXE Boot is supported by the EX family devices PXE boot mode is launched automatically incase of a fatal image crash allowing the device to obtain a new image from a PXE Server 1 What is PXE Mode Pre Boot Execution Environment allows a device to boot from a server on a network prior to booting the operating system on the local Disk on Chip DOC 2 How Does PXE Recovery Work E PXE boot mode is launched automatically incase of a fatal image crash allowing the device to obtain a new image from a PXE Server m PXE server connection The PXE server watches for DHCP Discovery requests that include a special tag identifying the client as a PXE client If the discovery request includes the tag the PXE server replies to the client with configuration information including the name of a boot image file The boot imag
74. n seamless window connections and switch between them by ALT TAB m Desktop Taskbar Users can minimize different connection windows onto the Taskbar m Advanced Security Avoid Published Desktops via terminal servers to increase security and server performance ST s nn i ven Word i fle Edt View Insert Fons Tools Table Window Help n Je BF OE i jeri ji k SES bk eh zent al Er U ee Document x Toggle between Opened sessions wa ALT TAB key combination Add Mebework Place zm DI merges word Het vew Connection icons in taskbar Chapter 3 Desktop Interface Features Ref DG078B 0 5 14 Chip PC Technologies www chippc com hip PC Technologies 3 3 Fully Customizable The desktop has a fully customizable interface ideal for multilevel security environments E Customizable Desktop Icons Place Connections icons on the Desktop and change Connections icons to reflect corresponding application m Controllable Start Menu All Start Menu items are controllable Each user s view is a combination of specific menus approved for use of this user by the system manager E Reveal Only Selected WBT Setup Menus Allow users to access only necessary WBT Setup menus for their convenient work definitions while maintaining high security Decide which menus should be revealed and easily hide all others Desktop Properties 1 The Settings Menu The Settings menu is the doorway to various device m
75. n launches in full screen mode Even if the session window size is set to be smaller than the screen area once this option is on the session frame covers all the screen area Therefore clear this option in order to work seamlessly Selecting the Fit session view port to Chapter 9 Image 7 0 x Advanced Plug ins Configuration Ref DG078B 0 5 110 Chip PC Technologies www chippc com hip PC Technologies window option allows auto adjustment of the session window to the local device screen area settings NOTE Set the Connection icon by using the Change Icon option via the My Connection Manager as previously explained interret Explorer Word SeanlesskDP Example al Document 1 dog Microsoft Word Ble ER yew peet Format Took Table Window Help Ieper guestentorhep X SHOR Bi om 0 ty B OSE GN GAY BEd oo EE SY ERE RE CR EEN Connections This application runs inside an RDP seamless session window The Display connection bar option is NOT selected Seamless Intern Wegen mme Paget Sei Au ap mp cl SC Tt ET Cup Ebh is ON Restart find Seege RaBsisem SI Chapter 9 Image 7 0 x Advanced Plug ins Configuration Ref DG078B 0 5 111 Chip PC Technologies www chippc com hip PC Technologies 2 Pass through Authentication Pass through authentication Thanks to the built in authentication capabilities embedded into image version 6 x Chip PC devices are currently the only WinCE c
76. n order to enable the use of Dual screen mode certain settings needed to be configure on each connection or plug in Chapter 4 Using the WBT Dialog Ref DG078B 0 5 932 Chip PC Technologies www chippc com KEE 5 RDP IE Settings When a new RDP IE Connection is created users can define where to open this connection primary secondary through the Open on drop down menu E RDP Experience Display Properties Colors 65535 Colors wy width kan oo Height ben Open on Display connection bar Open connection in Full Screen Fit session viewport to window Internet Explorer Wizard Welcome to Internet Explorer connection setup KEN Title Start Page http fva chippe com Open op Open IE in full screen mode Chapter 4 Using the WBT Dialog Ref DG078B 0 5 33 Chip PC Technologies www chippc com hip PC Technologies 6 ICA configuration for Dual Screen Under the Plug ins tab select the Citrix ICA Connection and click on the Configure button Under the Misc tab go to the option Maximize application in Dual Screen Mode To as shown below Gitrix IGA Gonnection Plug in This third party Plug in offers connectivity to Citrix server s ver 9 0402 Settings Misc A TransportReconnect nabled TransportSilentDiscornect TransportReconnectDeley msec 12000 TW2StopwatchScale 5 v PrinterThreadPriority 1 v Maximize applications in Dual Screen Mode To Primar Sec
77. name Number of Retries Set the number of discovery attempts the device will take Retry Interval ms Set the delay between attempts Don t override Settings obtained from DHCP Check this check box to give SNMP settings received from DHCP a priority over manual SNMP settings Kcalibur Gent setup General DHCP Server List Locator SNMP Protocel Param softwar gt Lise this page to define SNMP probocals param related ta Mcalibur management software Prohibit the use SNMP Protocol SNMP Param SNMP Community Number of Retrias E Rebry Interval ims 2000 Donk overde setting obtained Froen DHCP Default MESS ERE PERS AES EE UAA AAAA AAAA H OS AAA E AAAA E FA Ag ES LA SEA Protocol Parameters Xcalibur Global uses an independent management protocol Use the Protocol Parameters tab to configure different parameters relating to the protocol E Enable Incoming Outgoing Compression In order to save bandwidth Xcalibur Independent Management Protocol XIMP allows users to compress all incoming and outgoing communication to the Xcalibur server Chapter 7 Xcalibur Dialog Configuring Management Parameters Ref DG078B 0 5 98 Chip PC Technologies www chippc com hip PC Technologies m Time Alive Event min In order to enable accurate reporting in the Xcalibur management console each device sends a pulse to the Xcalibur server Use this combo box to set the time interval between pulses E
78. nate user credentials this can be useful for example when connecting through a proxy server the user might not have had to log on to a domain controller however the proxy server will need to receive credentials in order to pass the user through Chapter 4 Using the WBT Dialog Ref DG078B 0 5 72 Chip PC Technologies www chippc com hip PC Technologies 2 2 Prompt for Credentials if Needed Domain Only Selecting the Triggers the device to prompt for alternate users credentials incase the ones defined do not match while browsing for a network resource e g Shared Folder NOTE n case Prompt for Credentials if needed options are not selected No error message or prompt will be displayed to users in logon failure events Upgrade Tab Setting Software Upgrade Properties The Upgrade tab is used to set and configure the sources for Upgrade System restore Hot Fix installations WBT Gonfiguration Certicate Time Sound Authentication Network ID Upgrade Piua Al Lise this page to upgrade restore internal firmevare or instal firmware hot fires E Use USE Storage C Use predefined Network Share C Use FTP Server USB Directory Ht edo CO Operation Type Lo ache vo Y fi Bandwidth limit bag Kb Press Upgrade to begin upgrade process There are three possible sources of Upgrades System restore Hot Fix
79. nd Task to terminate the selected application connection Connections Applications Media Player Network Connections My Connections Manager SupportxG SwitchTo End Task Chapter 3 Desktop Interface Features Ref DG078B 0 5 29 Chip PC Technologies www chippc com hip PC Technologies 4 How To Navigate the Task Manager 4 1 Open Task Manager The Task Manager can be accessed in two ways m Press the CTRL ALT DEL key combination Using the Shell amp Desktop tab of the Desktop properties tool it is possible to map the above key combination to CTRL ALT Insert m Double Click the Task Manager System tray icon 4 2 Switch between running connections applications Select a connection name from the Connections Tab or an application name from the Application Tab and press the Switch To button 4 3 Stop a running connection application Select a connection name from the Connections Tab or an application name from the Application Tab and pressing the End Task button 4 4 Minimizing all windows to desktop Press the Desktop button 4 5 View device load indication Device load factor is hardware model dependent General device strength is often measured by the number of simultaneous sessions it can carry The Task Manager tool provides a graphical indication of device loads by changing the system tray icon color incase of resource loss The default Task Manager System Tray icon color is green
80. nd apply cashed policies 9 Do not notify user and do not apply cashed policies Chapter 7 Xcalibur Dialog Configuring Management Parameters Ref DG078B 0 5 92 Chip PC Technologies www chippc com hip PC Technologies Xcalipur Client Setup DHCP Server List Locator SNMP Protocol Param Softwar Use this page to view calibur Client information and active connection to server Farm Product Mame CE Xcalibur Global 1 2 Client OEM Software version 6 5 8 Build RLO 131609 License Info valid Enable Connection To calibur Server Farm 4dd calibur Status Icon to Taskbar Notification Area Define calibur Communication Failure Disable Behaviour Notify user and apply cached policies Notify user and don t apply cached policies Do not notify user and apply cached policies Do not notify user and don t apply cached policies Notify user and block the device Chapter 7 Xcalibur Dialog Configuring Management Parameters Ref DG078B 0 5 93 Chip PC Technologies www chippc com hip PC Technologies DHCP tab There are several ways for new devices discovery by Xcalibur Global one of which is using DHCP to pass Xcalibur server information to the device In the DHCP tab users can define different parameters relating to DHCP discovery m Vendor Class ID Use Vendor Class E Standard Option ID Set the different Option IDs as defined on your DHCP service mM Obtained Info Press Obtained
81. nologies www chippc com hip PC Technologies Chapter 2 Introduction to Image 7 0 X General Chip PC firmware version 7 0 x image brings a whole new standard to the thin client world including a wide range of new possibilities integrated into Chip PC thin clients A Chip PC firmware image is built of two main layers Windows CE Kernel Chip PC is using the OS kernel of Microsoft and developed all other components desktop plug ins in house Plug ins Modular software add ons which can be added and removed from the device according to customer needs Plug ins Plug ins are software components that can be integrated into your Thin Client device in order to enable extra functions In order to address specific customer needs Chip PC offers the integration of customized in house and third party software Plug ins to Chip PC thin clients The Plug ins are either preinstalled on device or added on the run according to customer changing needs 1 Advantages to Using Plug ins 1 1 Security Each plug in is signed with a digital signature making it impossible to run unsigned software on the device resulting in full Virus immunity 1 2 Stability Using the plug in module Chip PC does not change the kernel when installing a new plug in making it safe to update the operating system 1 3 Bandwidth When changing a specific function in the OS new ICA version administrator does not need to send an entire OS image which mi
82. nologies www chippc com hip PC Technologies This page is left blank intentionally Chapter 4 Using the WBT Dialog Ref DG078B 0 5 83 Chip PC Technologies www chippc com hip PC Technologies Chapter5 Image 7 0 X Connections Management Connections are divided into two categories Application and Network In image 7 0 connection management is based on the connection type 1 Application Connections Application connection is a subset of parameters linked to a transport protocol and its corresponding client application e g ICA RDP etc Usually pointing to a terminal server or server farm or published application or other application connections provide users access to their working environment in form of a session Client applications such as RDP ICA I E Terminal Emulation etcetera are included in this category Application connections are centrally managed via the My Connections Manager tool 2 Network Connections Let devices connect to remote physical or logical networks Network clients such as Dial up VPN PPPOE etc are included in this category Network connections are centrally managed via the Network Manager tool Network Connections 3 My Connections The My Connections tool is an advanced version of the Legacy Connection Manager through which users are able to view run modify delete and create new application connections RDP ICA etc in a centralized way My Connectio
83. ns tool is designed to present connections in two working modes Connection and Portal Both offer great flexibility and centralization of connection management In order to open the Connection Manger double click on the My Connection icon on the device s desktop x My Connections Chapter 5 Image 7 0 X Connections Management Ref DG078B 0 5 84 Chip PC Technologies www chippc com hip PC Technologies 4 Connection Mode The Connection mode is a more enhanced and graphical version of the Legacy Connection Manager containing the following new features My GOnnechons Manager Eile View Portal gt Connection Name Type Status CreatedBy de Device ICA ICA Device E Device RDP ROE Device Device Web Interface WEE Device LGE Deslebos ITA Device New Features in My Connections Manager m Connection Icon Association Change Connection icons to reflect the application the connection points to By browsing the built in icon pool administrators can replace the default connection icons to better reflect the application associated with a connection For example replace the default RDP icon of a published Microsoft Excel application with the genuine Excel icon Connection icons are also displayed by the session window frame even when minimized to taskbar E Connection Shortcuts Create connection shortcuts on Desktop to simplify users work For example placing an Excel shortcut on desktop will ea
84. nt the server stores the clients time zone information in the registry A time zone hook is loaded for every application running inside that client session Those applications use the clients time zone instead of the servers WBT Configuration wireless On STEY Security Certificate Time Sound Authentication gt Use this page to define Time Zone information and Datel Time relevant only iF RTC is installed on this device or clock synchronized with calibur Server Farr Real Time Clock is WOT installed on this model and time is nok syncronized E Synchronize device clock with SMTP server SNTE al Prohibit device clack synchronization with calibur Server Farm Current Date 4 2 2013 ye Current Time 213 16 PM Select Your Time Zone i d Automatically adjust clack for daylight changes d Add Icon to Taskbar Notification Area NOTE When Client Time Zone CTZ is disabled the Time Zone used within a session will be the server s In this case the client s Time Zone settings will be ignored m Synchronize Device Clock with SNTP server synchronize client clock with SNTP Sever client s clock will be adjusted according to SNTP local time zone defined in the client m 8 Prohibit Device Clock Synchronization with Xcalibur Server Farm Block client from synchronizing with Xcalibur there for the client will show it s own time mM Select your time zone Choose the time zone the client
85. nt protocol that has a built in support for SSL Encryption Compression Port number control and more Different parameters can be changed to enable communication and the discovery of new devices by Xcalibur Global In order to fully understand this chapter it is needed to have at least a basic understanding of Xcalibur Global and its management concepts To access the Xcalibur dialog go to Start gt Settings gt Xcalibur General Tab E Enable Connection to Xcalibur Server Farm Mark this checkbox to allow connection to Xcalibur Global E Add Xcalibur Status lcon to Taskbar Notification Area Users can add an icon to their Taskbar to indicating whether they are connected to Xcalibur Global E Ping each Server on the Farm before connect Test connectivity to Xcalibur Global server before connecting m Define Xcalibur Communication Failure Disable Behavior Users can define their device behavior If it failed to create a connection to Xcalibur Global 9 Notify User and apply cashed policies Xcalibur Global can control all aspects of device configuration If the device cannot connect to Xcalibur some of the settings defined by the administrator might be changed In order to prevent that the user can select this option and apply all the cashed policies on his device m Notify User and Don t apply cashed policies In some cases the user might want to change the device settings if it is not connected to Xcalibur a Do not notify user a
86. nvironments When moving devices between environments running software reset prior to connecting a device to a new environment is recommended E Device amp Plug in conflict When device and or Plug in settings seem to conflict a software reset provides a clean start for device configuration Hardware Reset amp Safe Mode Operation A hardware reset can be initiated by running a certain action sequence once pressing the ON STBY button As result of this procedure the device boots into a safe mode state 1 What is safe mode Safe mode is an intermediate state into which the device boots as a result to a hardware reset This mode was designed to allow the device to complete its boot in any scenario While in safe mode only basic OS components are loaded therefore device settings are unchangeable Administrators can only perform firmware or hot fix installation during this mode To exit the safe mode reboot the device As in software reset all manually and remotely applied device settings and connections are cleared due to this operation Additionally ALL Plug in settings are cleared and Plug in status is set to deactivated 2 Complete the following in order to perform a hardware reset E Take out disconnect the power cord connector from the device socket Chapter 8 Recovery and reset Options Ref DG078B 0 5 102 Chip PC Technologies www chippc com hip PC Technologies m Plug in the power cord back into its device s
87. o Usma FUG E E 9 IMAGE 7 0 BOOT SEQUENCE te eebe Eege 10 CHAPTER 3 DESKTOP INTERFACE FEATURES 2 0 ccccccsccccscccsccccsccccccccccccscccssccccccceees 11 OBJECT UE 11 GENERAL a ee 11 DESKTOP HIT 23 TNdl TTC 12 DESKTOP INTERFACE ADVANTAGES EE 13 1 User Friendliness and Fatallatrlbt Auskeees EN gehs det ech EEN SANS EREECHEN Ee ENEE 13 2 WARES NST ACC EE 13 3 SVS OMI ray lee 13 DESKTOP PROP gl 15 T Tie UIA E ET 15 DESKTOP CONFIGURATION OPTIONS ke ES de NNN NENNEN ENN ENENE EEN NNN ENEE deg ENNEN ENEE KENNEN 16 I OMG RT ele AO E 16 2 E e Te ET EE 20 3 POS Fa COONS MAD DEE 22 TASK MANAGER Ke e EE 22 4 How To Navigate the Task Manager EEN EE 24 CHAPTER 4 USING THE WBT DIALOGai 0 2 2 0 ec ccccccccccscccccccccccccccccsccccccccccccscccssccccccceees 25 GENERAL TAB o EE asian aceiateiauanawusanduawsmecsatuaiersdusandansansasaiuendaeaunicavannaimanancdsneseaians 25 DE e eet MES 27 P E 28 3 System Restore e EE 28 4 Input Tab Keyboard amp Mouse Propnertes tte ttr tAn tar tn trr EAE AE EEEE REE EES EEE EEEren EEE EE Eeen 29 S NOUSE Eelere 31 DUAL SCREEN TAB eege 32 l Pin CCC eE E E E EE E E E E 32 e KOO eN EE 32 3 Tieden CIAIOG DOXGS e EEN 32 A COMMECC HEEN AE 32 BI SBI EE EE 33 D IC ASCOMiGUration tor Dual SOME E 34 DISPLAY TAB SETTING THE DISPLAY PROPERTIES kk KN ENKEN ENKER ENKEN REN EK ENER ENK ENKEN EN REN NEEN KEEN EN nnn 35 MMS ent 35 A e ENEE 35 3
88. ocket m One 1 second after the power is connected the ON STBY lid shortly blinks turns on and off right after this blink press the ON STBY button for one 1 second and than release it m Once the ON STBY lid turn red press the ON STBY button for one 1 second and than release it E Once the ON STBY lid turns green press the ON STBY constantly until the progress bar in the system splash screen is filled than release it 3 How to do Hardware reset On a Jack PC m Use a paperclip or other thin object to press and hold SW Button symbol TI on EFI m Press the Reset button on the board symbol RST on EFI m Waite for orange light to turn red and release SW Button m For Safe Boot press twice and hold SW Button green led is blinking until Safe Mode screen appear m For Manual Recovery press and hold SW Button red light is blinking until Recovery screen appear NOTE This procedure deliberately requires timing and accuracy in order to prevent user activation by mistake Therefore several retries might be necessary before successfully entering the safe mode 4 When to use hardware reset examples A hardware reset should be used whenever software reset is undoable m Miss configured display Miss configured display settings e g too high screen refresh frequency rate may result in a clutter of colorful lines or a black screen display This problem might appear when the monitor does not support the device s screen r
89. ondary Use user credentials for pass through authenticatio F lika nicer creadentiale tn cannect tn DNAnant carver NOTE Dual screen is supported only in ICA plug in version 9 0402 or later Chapter 4 Using the WBT Dialog Ref DG078B 0 5 34 Chip PC Technologies www chippc com hip PC Technologies Display Tab Setting the Display Properties The Display tab is used to set display and screen saver properties WET Configuration General Input Display Dual Screen Printers USE Printers USB Des aial Use thitpage to change your display properties Display Properties Colors True Color we Screen Area 1280x1024 Pixels ze Refresh Frequency er ws Screen Rotation odg we Enable Video Accelerator Energy Saving Scheme Enable Screen Saver Walt fio Min On resume password protect Turn OFF Monitor Wat jis mins ne 1 Display Properties m Colors Choose the colors resolution you wish to set for your display The default is 256 colors m Screen Area Choose desktop resolution The default is 640x480 pixels m Refresh Frequency Choose refresh frequency fit for your screen The default is 60 Hz m Screen Rotation Select the rotation angle of the screen The default is deg m Enable Video Accelerator 2 Test Provides a preview of the settings chosen and allows user to retreat to previous settings if needed m Click on the Test button to begin testing a
90. onfiguration parameters as defined in the Add New Front End Server section will be shown 1 4 List Order Use the arrow on the right to move Front End Servers up on the list of servers priority Chapter 7 Xcalibur Dialog Configuring Management Parameters Ref DG078B 0 5 96 Chip PC Technologies www chippc com hip PC Technologies Locator Tab Using the Locator tab users can set the different sources of information from which to obtain Xcalibur servers list and the priority of each source As mentioned above it is possible to use several Front End Servers and several discovery methods and it is important to set the priority for each server and each source Xcalihur Gient Setup General DHCP Server List Locator i SNMP Protocol Param softwar ile Ko Lise this page to define how bo Zcal nr Client locate a server Leem Ignore DACP Locator Opfer Set Default Do not query DNS For Xealibur SRV Record Ignore Local calibur Server List Ignore Remote calb Server Let Ignore cached calftur Server Information Ignore infromation obtained by SNIP Pr ol ibit Foy vd Ee at al Specify Locahor Service Prow 3 Sr Ord Provider Mame Description dran Parameters obtained via calbur Policy DHCP Parameters obtained vie DHCP SNMP Parameters set as result of Xcalibur Discovery ENS Parameters obtained via DNS query Manual Parameters entered locally ce Kies Leen ag Ka Keeser Kar ee N Ke m Ignore DHCP locator
91. onnection Properties Tab the local default gateway remains valid Allow Auto Reconnection Selecting the Auto reconnect option located under the Connection Properties tab specifies whether the connection is redialed if the line is dropped m Create a desktop start menu shortcut Select a connection from the connection list right click it and from the Send To menu select either the Start Menu or Desktop auto start shortcut option Auto Start shortcuts have the A letter added to the connection icon indicating these shortcuts launch automatically at the end of the device boot m Edit an existing connection Select the connection from the connection list right click it and select the Properties option m Delete an existing connection Select the connection from the connection list right click it and select the Delete option m View active connection information Double click the network connection system tray item Chapter 6 Network Manager Ref DG078B 0 5 90 Chip PC Technologies www chippc com hip PC Technologies This page is left blank intentionally Chapter 6 Network Manager Ref DG078B 0 5 91 Chip PC Technologies www chippc com hip PC Technologies Chapter Xcalibur Dialog Configuring Management Parameters The Xcalibur dialog sets different communication parameters associated with Xcalibur Global management software Chip PC thin clients remote management process is based on an independe
92. operties Security Tab one can choose whether the device be identified as a Windows CE device default or as another O S version In order to change the O S identification select the Identify My Station ae option and type the O S version you wish to be identified as For Example In order to be identified as a Windows NT 4 0 client type Windows NT 4 0 Chapter 9 Image 7 0 x Advanced Plug ins Configuration Ref DG078B 0 5 107 Chip PC Technologies www chippc com hip PC Technologies E Internet Explorer Proxy Sever Through the Proxy tab you can define and configure the use of proxy server to accelerate the use the Internet Explorer Internet Explorer Gonnection Plug in amp This Plug in opens a local Intemet Explorer browser F OPen E IEE tats came anion Hore Page www chipoc com Search Page hann gogo Browser Catha 1024 w KB Set font size Maa D Underline hyperlinks TE Ke WR Security Through the Security tab you can define different settings regarding the IE security settings Chapter 9 Image 7 0 x Advanced Plug ins Configuration Ref DG078B 0 5 108 Chip PC Technologies www chippc com hip PC Technologies Internet Explorer Gonnection Plug in WW Use Proxy Server Address Port kon WW Bypass Proxy for Local Addresses Exceptions Do pot use procy server For addresses beginning wath ST Lise semicolons i to separate entries NOTE Modifying the platform identifier se
93. ox select the appropriate network LAN interface speed settings Auto 100 Half Duplex etc 4 Obtain IP address from DHCP server Use the following IP address IP address can be obtained either manually by entering the IP address gt Subnet Mask and Default Gateway Or dynamically through the DHCP by selecting the radio button of Obtain IP Address from DHCP Chapter 4 Using the WBT Dialog Ref DG078B 0 5 51 Chip PC Technologies www chippc com hip PC Technologies 5 Network Info View the device s network information such as MAC address and TCP IP settings m Release Released IP Address currently used m Renew Obtains a new address through the DHCP server m Prohibit IP Address Renewal Prohibit Users from manually renewing IP address RW Don t Show any DHCP massages In some cases due to slow network performance the DHCP handshake takes longer than default As result an event is displayed on screen Enabling this option through Network Tab Network Info prevents the device from notifying users of any DHCP events Please note that hiding DHCP events may impact network troubleshooting outcomes Network Info Obtained from DHCP Mac Adcress DHCP Lease 48 Hour s Prohibit IP Address Renewal TEPIIP Settings IP Address 172 16 0 51 Subnet Mask WINS Server F Dont show any DHCP messages Chapter 4 Using the WBT Dialog Ref DG078B 0 5 52 Chip PC Technologies www chippc com hip PC
94. perties Under the Mouse section of the Input tab click on Settings the Mouse Properties dialog will appear Mouse Properties D Use this page to change your Mouse properties Mouse Configuration Hide Cursor Right handed O Left handed Double click Speed Slow Fast Pointer Acceleration E None High Pointer Speed Slow cl _ Fast m Hide Curser Mark to replace the mouse curser with a dot in order to make it invisible to users E Choose the Radio Button Left handed or Right handed to choose which button you will use on your mouse for double clicking The default is Righthanded m Double Click Speed Define the rate of your mouse double click Pointer Acceleration Slider Use to adjust the acceleration rate of the mouse E Pointer Speed Slider Use to adjust the speed of the mouse cursor movement on the screen m Click OK to returns to the Input tab and saves changes DW Click Cancel to returns to the Input tab without saving the changes 5 1 Keyboard Properties The Character Repeat frame is used to set the keyboard character repeat parameters Chapter 4 Using the WBT Dialog Ref DG078B 0 5 ch Chip PC Technologies www chippc com hip PC Technologies E Repeat Delay Slider Adjusts the repeat delay of keyboard characters The Repeat Delay slider determines how quickly the same character will appear on screen when typed more than once m Repeat Rate Slider A
95. plication as done locally with Connection Manager since the Program Neighborhood Agent configuration settings are centrally stored on the server in a file called Config xml After successfully authenticating user credentials PNAgent client devices read the connection configuration data from the server whilst presenting those as a list of applications within the Connection Manager Each user s application list differs according to the users credentials used for the PNAgent authentication 2 2 Other Features in ICA 11 1 Connection settings E Local CA Connection Icons By default all WinCE ICA client connections can only be assigned with the default ICA icon Due to the built in changeable icon support in image 7 0 X ICA connection icons can be changed to better reflect the application they correspond to In addition the connection icon is displayed in the Taskbar while the session is launched E Smartcard and Local Storage Mapping Both smartcard and local storage mapping can be generally controlled via the ICA Plug in properties This way administrators can centrally prohibit or allow these object mappings m Disc Caching for Improved Performance Disk caching stores commonly used graphical objects such as bitmaps in a local cache on the client s disk on chip DOC space If the connection is bandwidth limited using disk caching increases performance Apply Windows Key Combination Once installing HotFix 2 and ICA Plug in version 7 23 2482
96. r IP Address Chapter 4 Using the WBT Dialog Ref DG078B 0 5 54 Chip PC Technologies www chippc com hip PC Technologies Wireless tab Chip PC supports a wireless USB NIC in image 6 5 3 WET Gonftiguration Ze Devices Network Wireless OngstBY Security Certificate mg Alt oe Use this page to configure the wireless networking available E onthe device _ Disable Wireless Network Interface Place the wireless adapter at the top of the interface list Add Wireless Icon to Taskbar Notification Area Press Wireless button to define wireless Wireless connection parameters l ai Obtain IP address From DHCP server Network Info T Use the Following IP address DNS WINS IP Address Subnet Mack Default Gateway 1 Disable Wireless Network Interface Disables the wireless NIC 2 Place the wireless adapter at the top of the interface list Both NICs are active by default if they re both connected and the embedded adapter has priority over the wireless adapter This option lets you set the wireless adapter as the default network adapter Chapter 4 Using the WBT Dialog Ref DG078B 0 5 55 Chip PC Technologies www chippc com hip PC Technologies 3 Add Wireless Icon to Taskbar Notification Area The Icon is an image of 2 computers side by side to view this icon or any other icon the System Tray area must be enabled To enable it go
97. r disable other USB devices NOTE By marking this checkbox you will make all USB input devices including mouse and keyboard unusable 1 3 Storage Info The Storage Manger utility provides general storage details regarding an externally connected USB storage device Total storage size file system type and amount of free space information are displayed by pressing the Storage Info button in the USB Devices Tab Storage Properties Store Info E USE Hard Disk Drive Ke Capacity 964 00 MEB Unallocated 0 00 B Sector Size aiz 00 B Partitions Size ree 963 97 MB 915 14 ME File System FAT Chapter 4 Using the WBT Dialog Ref DG078B 0 5 A7 Chip PC Technologies www chippc com hip PC Technologies 1 4 Connecting a USB storage device E Connect the USB Storage device to one of the free USB ports The USB storage device is mounted automatically to the local file system m Itis preferable that the USB device will be connected to the device prior to turning the device on in this case the USB Storage device will be recognized automatically m Incase the USB device is connected once the device is already on the device will have to be restarted to enable recognition of USB device 1 5 Storage Mapping Storage Mapping enables to map a local storage into ICA or RDP session and mount it as additional drive letter To Enable Storage Mapping m Enable the appropriate storage device from the USB Storage section of t
98. rbidden but still users need to access Citrix NFUSE Xcalibur Portal for running applications The Allow Connection Only option allows application connection file downloads e g ICA RDP per etc while preventing all others m Enable the Portal mode Through the Internet Explorer Configuration Advanced dialog select the Enable the Portal option in My Connection Manager application license dependent option and specify the default URL for the Portal mode to connect to E Use environment variables in URL address Environment variables are unique identifiers related to client devices For example computer name MAC ID etc When support for environment variables in URL addresses is enabled via the Internet Explorer properties Advanced Tab administrators can redirect client devices to specific URLs based on client s environment variables m Example If you re a web master of www chippc com and you want to automatically redirect specific devices e g device1 and device2 that connect to this site to specific web pages You can create the following link http www chippc com computername which points to multiple html pages gt device1 html device2 html etc By supporting environment variables device1 will be redirected to htto www chippc com device1 html and device2 will be redirected to http www chippc com device2 html E Configure platform identifier options Through the Internet Explorer pr
99. re fi v KE Minimize inactive ROP GER None w et Load Balanced Connections Load Balanced Connections group multiple servers l under a logical name Connections pointing to a g name dynamically connect to any group member thus i divided server loads between multiple servers Export Group Properties Chapter 9 Image 7 0 x Advanced Plug ins Configuration Ref DG078B 0 5 114 Chip PC Technologies www chippc com hip PC Technologies 3 Click Add P d tE hroup Properties dd severs to a toad balanced group while specifying server s NamesIP and weight parameters Group Name Description a Ping before connecting Ping Time Out 200 Miliseconcds 4 Type Group Name Description 5 Mark Ping before connecting checkbox if you want to ping each server before attempting to connect to it 6 Define the ping timeout in the Ping Time Out textbox 7 Click Add Server Properties Ser ver ee Weight 10 100 fio 8 Type the server name IP in the Sever Name IP text box 9 Enter the server s weight in the Weight text box 10 Click OK to close all dialogs and restart 11 Assign a Load Balanced Server Group to an RDP connection 12 Open the My Connections Manager by clicking on the My Connection icon on your desktop Chapter 9 Image 7 0 x Advanced Plug ins Configuration Ref DG078B 0 5 115 Chip PC Technologies www chippc com hip PC Technologies 13 From the File menu select New
100. rform a hardware reese 102 3 How to do Hardware reset On a Jack PDC 103 4 When to use hardware reset examples ccccceeecceceseeceeececseeeeeeceeeeeeeceaeessueceaeesececeeeseeseaeessuessaeeegeessaeeeaaas 103 REDUNDANT EECHER ENEE 103 MO CN EE 103 2 Disk Surface Check 104 PE leie EE 104 1 Whatis PXE e ie EE 104 2 How Does FXE EE E Ae 104 CHAPTERS IMAGE 7 0 X ADVANCED PLUG INS CONFIGURATION cc sccscccsseenes 106 NEW INTERNET EXPLORER OPTIONS BY CHIP RBC ask ENKEN REN ENN ENK EN EN EN EEN KEREN REN RE ER ENER ENKER ENKEN ENN 106 NEESS EE 106 HOW TO CUSTOMIZE THE IE PLUG IN ccccceenceencecececec cee eeeceeeceeeneeeneecnencasesaeeeceseceaseeeeneaensasesaeeseseceeeaeeuaeseeeaseeas 107 NEw RDP FEATURES INTRODUCED BY CHIP PC eene ENKEN ENN cee cnencaeecaeeeeceseceneneeeneaeesasesaeesuenseseseeeeeeeeeaseeas 109 1 RDP Seamless le ele EE 110 2 Pass through Authentication EE 112 3 RDP Load Balanced Connections anran arrana nanen rnr nrnna rnr anne 113 A RDP WAN Optimiza E 118 5 Minimized RDP Bandwidth BEE 118 SIs AN D 119 7 MAAC WI EE SS EE 119 NEw WINVNC OPTIONS INTRODUCED BY CHIP PC 2ccccceceeenecenee cess cneeceeceeeeeceeeceseeeeeneeeesaeeeaeesesnseseseeeeneeeeaseeas 120 DEA der 120 KEY CITRIX ICA 11 100 OPTIONS SUPPORTED BY CHIP PC ccccccecececececeseececeeueueeeesuseueesueusueneusaeeeaueueueeeusaneeenens 121 1 Program Neighborhood Re ln EE 121 2 New WinCE PNAgent client options Supported by Chip
101. rinter name will be displayed in the Available USB Printers List If it is not presented press the Refresh button Chapter 4 Using the WBT Dialog Ref DG078B 0 5 44 Chip PC Technologies www chippc com hip PC Technologies 2 Change USB Printer Properties WBT Gonfiguration General Input Display Printers USB Printers USB Devices Networl D Use this pace to manage connections to local USB printers Available USB Printers Port Name Default lt z Print Test Page D Select the printer from the Available USB Printers list and click the Change button This will open the selected printer s properties window E The printers Friendly Name and Driver Name will appear and can be modified m The selected USB printer can be also defined as the default printer Chapter 4 Using the WBT Dialog Ref DG078B 0 5 45 Chip PC Technologies www chippc com hip PC Technologies USB Devices Tab USB Devices tab is dedicated for USB devices management allowing users to define general device behavior regarding USB Storage and other HID devices WET Gontiguration P Use this page to manage connections to USB devices Pork power limit m 500 USE Storage Enable connection to USB Flash Devices Storage Info ET Enable connection to USB CD ROM Devices a Enable connection to USE Floppy Devices Security Add Icon to Taskbar Notification Area USE Tolout ET Enable connection to USB Printing D
102. s Management Ref DG078B 0 5 87 Chip PC Technologies www chippc com hip PC Technologies View connections by specific origin From the View Options menu select the type of connections to be displayed inside the Connection mode Xcalibur PNA Local Show All Created By xC SIU Hena PHA Device Device Local Device w Show All Switch between the Connection and Portal views From the View menu select Connections to work in connections mode or Portal to work in the portal mode A dimmed out Portal view option indicates this option is not enabled Portal Mode The Portal mode brings the common working approach of centralized web based connection management e g Citrix NFUSE to be realized on the client inside a single limited web browser window While in the Portal mode My Connections Manager runs an Internet Explorer session inside a restricted shell preventing users from connecting to URLs other than the ones predefined in the Portal mode 1 Portal Mode Advantages Pre specify a URL Limit users web access to a pre specified URL to which My Connections Manager connects automatically Users are neither able to change the default URL nor specify alternate URL paths since there is no address bar in the Portal window Highest Web Access Control Optionally prevent users from running web connection other than the Portal connection Centralized Web based Connection Management
103. s list displayed in the Change Icon window My Gonnections anager File View Portal ze Si Connection Name _Type Status Created By KA Device i Device Device Device El Io P E Properties ACVaNced Chapter 5 Image 7 0 X Connections Management Ref DG078B 0 5 86 Chip PC Technologies www chippc com hip PC Technologies m Create a desktop shortcut In order to create a desktop shortcut select the connections from the connection list right click it and from the Send To menu select either the Desktop create shortcut or Desktop auto start shortcut option Auto start shortcuts have the A letter added to the connection icon indicating that these shortcuts launch automatically at the end of the device boot rt connections Manager Connection Mame Type Status Created By EEN CA ICA Device ROP Device WEB Device ICA Device Properties Advanced Edit an existing connection Select the connection from the connection list right click it and select the Properties option My Connections Manager File View Portal LH Hex Connection Name Type Status Created By ECH ICA ICA Device RDP Device E Device Device m Delete an existing connection Select the connection from the connection list right click it and select the Delete option Note that the corresponding desktop shortcut is also deleted Chapter 5 Image 7 0 X Connection
104. s the Advanced Wireless Settings dialog set the priority of the connections as shown below Advanced Wireless Settings Use Windows to configure my wireless settings Windows will connect to the following networks whenever they are available Preference will be given to networks at the top of this list Preferred Networks default Up Down Delete F Automatically connect to non preferred networks Networks to access All available Only access points Only computer to computer m View Log Opens the Wireless Networking Log which provides more information NOTE Note The wireless driver may be compatible with other wireless devices such as US Robotics USR805422 However there is no guarantee that it will work properly on any other devices not purchased from Chip PC Chapter 4 Using the WBT Dialog Ref DG078B 0 5 59 Chip PC Technologies www chippc com hip PC Technologies On STBY Tab The ON STBY tab enables user to define which behavior will apply once the ON STBY button is pressed for less then 1 second If the ON STBY button is pressed for more than 1 second the device will be rebooted WBT Configuration USE Printers USB Devices Network Wireless On STBY Security ce gt Use this page to define thi the wirelr of the ON STBY button and eo 3 device renewall behaviour The ONISTBY button Functionality varies by to the length of time you press it Built in Behavior as default
105. sily infer any user how to use it Furthermore connection shortcuts are uneditable and therefore provide higher security m Connection Source Since connections may origin from various sources e g local Xcalibur PNAgent etc for better convenience it is possible to specify whether to display connections only from specific origin or from all Sources Chapter 5 Image 7 0 X Connections Management Ref DG078B 0 5 85 Chip PC Technologies www chippc com hip PC Technologies 4 1 How To Use My Connection Manager m Create new connections Through the File gt New gt menu select the connection type RDP ICA I E etc you wish to create and follow the wizard My Connections Manager Created By KA Device RDP Device terface WEB Device Device Properties Advanced f Exit Add connection types to the list The connection types list is composed of the activated Plug ins installed on the device If for example the ICA option in not available in the connection type list it suggests that the ICA Plug in is neither installed nor active Therefore you need to install the ICA Plug in activate it and restart the device Change connection icon In order to change a connection s icon select it from the connections list right click select the Change Icon option and choose an icon from the built in icon
106. ssion in a window size equal or smaller than the device screen area where the Session Window Name and the Session Window Icon reflect the application launched within the session While minimized the Session Window Name and the Session Window Icon are displayed in the taskbar With RDP Seamless Window sessions users find navigating between multiple applications easier while administrators benefit from better server performance higher security and lower costs S E Ee pe gees SS We SS a e Av i AN uri i lls e rage Ties apple stir tung bathe gn OP pegordeng ate use l 1 1 How to Configure RDP Connection E Configure RDP Seamless Window Session Either full desktop or specific application can be run within an RDP seamless window session Configuring an RDP connection to run seamlessly is done via the Experience tab found under the connection properties m Set the session window size State the size of the remote desktop session window by specifying the window width and height values m Set the session frame The session frame defines the appearance of the border line between the session window and the local device Enabling the Display connection bar option results in a connection bar displayed at the top of the session window Clearing this option results in a Window Title frame presenting the connection name on top of the session window E Open connection in Full Screen Once selected the connectio
107. the System Tray indicate users about various system events making their work experience more PC Like and user friendly Administrators can control which icons are displayed inside the System Tray area by selecting the Add Icon to Taskbar Notification Area checkbox 3 1 System Tray Indicator Examples E Network Link Status Network Link Status icon in the System Tray provides real time network indication including TCP IP properties and network link status Connected Disconnected Network Link Status WEE Beef enere E Storage Manager Storage Manager Status icon in the System Tray provides real time indication for external storage presence including external storage state size file system etc e e i e tie eie meenemer ee H 7 H we 8 HN ert NEEN T 8 b HI y Oke dey 323 d s e A As si WWII es OM 44 Co d Se S oh E KR d Loi KSE He A FARR A e se di e EEN ese Cagei e eo ees a eisin ng nge e nem Zeinleisinis 8 Chapter 3 Desktop Interface Features Ref DG078B 0 5 13 Chip PC Technologies www chippc com hip PC Technologies E Local Time Local time Clock icon displayed in the System Tray provides device time properties Local Time 3 2 Easy Windows Navigation Users will find navigating between Start Menu items Connections and Taskbar as easy as they are used to making for an easy transition from PC to TC E Seamless Session Window Ope
108. the top of the interface list ccc cee cee cee eee ee cece eee eee eee eee eee eeeesaeeeseesaeeeseeeseeesaneees 55 3 Add Wireless Icon to Taskbar Notification Area 56 4 Obtain IP address from DHCP eener 56 amp Use the Following IP address cisccccccacccsesseselyuncdaeantdescnseadsnsstannanantacduintnanccsaadendeeapnbainddntelsietixGsdtadsnteloessndnnasamandiousns 5 6 The Wireless Neca ster ernest aerate este cia kek sectarian danny esters condi aren emote cee a seen Gene ann esd ote es arene oes 57 ONS ep EEN 60 EE E E e IOS EE 60 2 COTO EE 60 See E66 D EE 60 E L EE 61 5 Device Auto Restart Schedule 2 2 0 cece cceceececeeeeec eee cneceececeeceeeeeeenececeaeeeeeeeaeneneeaeeeenesaeaeseeaeneeseeeeneeneneeneneeaeeess 61 ele ei KEE 62 1 Secure Tenia SCM CN 62 2 Enable My E We EE 62 3 Publishing Device Access Shortcuts AA 62 4 Enable possibility to lock device and add option to start mem 65 Ee Re e eu ge fo 6 016 Reem neNeE Or rrr een en enn ner rene neers ne nee tet eee ee er eer eT 66 CERTIFICATE TAB correc ogc ete cere eee ee e 66 1 Import Import New Certificate E 67 PME EE 67 ffe Win Lo EE 67 Be SSO WIN EEN 67 SOUND TAB SETTING THE SOUND PROPERTIES KKK EN KKK ENKER EN ENKEN EK KENNEN REN ENK KEREN KEREN ENEE RENE KN KN KKK 69 AUTHENTICATION TAB CONFIGURE THE DEVICE AUTHENTICATION SETTINGS ccccecsececccceceueuceseusuceeeuceseeanseausenseaens 70 1 Built in PUTS IC te EE 70 2 UseXcalibur D e de W 70
109. tication Network IO upg Alz vi Lee this page to define information needed bo gain access to nehwork resources _ Enable Access to Network Shares Specify the Default Network Share path Set Network ID Authentication behavior Use User Log on Credentials C Use Alternate Credentials User Manne Paseveord Domain Prompt For C edential if Needed IE only _ Prompt For Cedential f Needed Domain only 1 Enable Access to Network Shares Once specifying a UNC path to a network share Servername Sharename downloading Plug ins and License files becomes possible by selecting the Use Network Share option during Plug ins License installation See Plug in License installation instructions for further details The path either UNC or Local specified via the Network ID tab is considered to be the only default path accessible by the device for license Plug in installations 2 Set Network ID Authentication Behavior Chapter 4 Using the WBT Dialog Chip PC Technologies Ref DG0O78B 0 5 1 www chippc com hip PC Technologies Network ID authentication behavior determines how the device performs userlevel authentication while accessing the Default Shared Folder Specify whether the device should use the Logged On user credentials as set through the Authentication Tab or other alternative credentials 2 1 Prompt for Credentials if Needed IE Only Triggers the devices to prompt for alter
110. tion Wizard select the Use Predefined Network Share option to browse the Default Shared Folder for Plug in files This causes the device to display and download Plug in files placed under the path UNC specified under the Network ID tab Plug ins Installation Wizard x i Define directory name where Plug ins are stored Press Next bo continue Server Root l perv ve name Advanced Path Hard Diski m Click on Next m Select the plug in you wish to install and click on Next m Mark the Show only uninstalled Plug ins checkbox to view uninstalled plug ins m You can use the Browse button to find the plug in inside the FTP server m Press Install and read installation status in the log file box When installation is over click Finish m The newly installed Plug in will appear in the Plug ins list in Plug Ins Tab Mark the checkbox on its left side to activate it Chapter 4 Using the WBT Dialog Ref DG078B 0 5 79 Chip PC Technologies www chippc com hip PC Technologies m Use USB Storage USB Storage devices can also be used as a source for Plug in installation m Once running the Plug in Installation Wizard select the Use USB Storage option to browse the USB Storage Device for Plug in files m In Advanced path type the complete path to plugin location including subfolders if applicable Plug ins Installation Wizard vd Define directory name where Plug ins are stored Press Text bo continue Advanced
111. tion list and all access shortcuts at once This option overrides all shortcut options allowing administrators to simplify the Start menu appearance in a single click NOTE Hiding the Settings item and or dimming out the Device shortcut may prevent access to all local device configuration menus Therefore making the device highly secured thus device settings become changeable only remotely 2 8 Add Move to Primary option to right click menu Dual Screen only Adds option to the right click menu The option is available in devices that upport dual screen connection 2 9 Add Move to Secondary option to right click menu Dual Screen Only Same as previous option 2 10 Add Move to Span option to right click menu Dual Screen only Same as previous option 3 Auto Start Options Tab The Auto start Options Tab specifies whether the My Connections Manager and or the Network Manager tools will be opened automatically at the end of the device boot Task Manager Tool The Task Manager tool displays details about active connections and applications running on the device In addition it provides indications about device performance and allows users to switch between open applications and to end programs Chapter 3 Desktop Interface Features Ref DG078B 0 5 29 Chip PC Technologies www chippc com hip PC Technologies Task Manager Fe Press Switch Toi to bring the selected window on top Press E
112. to Start gt Settings gt desktop access the Taskbar tab and select the option Show System Tray 4 Obtain IP address from DHCP server IP address and other parameters can be obtained from a DHCP server Click the Network Info button to view that information Through this interface you can E Release and Renew the IP address m Prohibit IP Address Renewal m Refresh the information displayed Prevent DHCP messages from being displayed Network Info Obtained trom DHCP s s The following information was obtained from DHCP server Tei bs MAC Address DHCP Lease 7 Day s Prohibit IP Adcress Renewal TCP IP Settings IP Address DNS WINS Disable WINS Server Gateway 192 168 0 1 Ce Cee F Don t show anv DHCP messages Chapter 4 Using the WBT Dialog Ref DG078B 0 5 56 Chip PC Technologies www chippc com hip PC Technologies 5 Use the Following IP address Manually set network parameters instead of using a DHCP server 6 The Wireless button Define the wireless connection parameters m P Information Provides information regarding the TCP IP protocol as shown in the image above Internet Protocol TCP IP Address Type DHCP IP Address 192 168 0 133 Subnet Mask 255 255 255 0 Defadt Gateway 192 168 0 1 E Renew Renew IP address Details Provides more details on the network connection m Wireless Information TP Information Wireless
113. torage devices m Click the OK button m Enable storage mapping support in the Citrix Server Citrix IGA Gonnection Plug in This third party Plug in offers connectivity to Citrix server s ver 4 0402 tee Mount2oint hard disk Driveletter bk Enable Connection to PC SC smart card Enable Connection to COM Ports Enable Printing Support Enable Sound Enable Multi Media Acceleration Enable Seamless Window F Enable Full Screen Window Belg a GAUseAlternate 1 6BitMocde Chapter 4 Using the WBT Dialog Ref DG078B 0 5 49 Chip PC Technologies www chippc com hip PC Technologies Network Tab Setting the Network Connections The Network Tab provides an interface for TCP IP property settings The Network tab is used to set network settings such as IP address and nameservers definitions DNS amp WINS and to define terminal name Yl Configuration USB Printers USB Devices Network wireless On STBY Security ce Wi Use this page to obtain network settings From DHCP server or a define them manually Disable Network InterFace E Add Network Icon to Taskbar Notification Area Prohibit DMS resolver cache Terminal Mame KR _00053504FD24 Network Speed Auto Detect Ke Do not display Link Negotiation error messages ei Obtain IP address From DHCP server Network Info E Use the Following IP address DNS WINS ID Address Subnet Mack Default Gateway 1
114. ts Port Name D LPT com gt SMB1 gt SMB LPR i De ault NOTE The Print Test Page option is also available under USB Printers Tab Chapter 4 Using the WBT Dialog Ref DG078B 0 5 43 Chip PC Technologies www chippc com hip PC Technologies USB Printers Tab The USB Printers tab controls the recognition and settings of local USB printers connected directly to the device The Available USB Printers list box displays a list of local USB printers which are connected to the device WBT Gonfiguration General Input Display Printers USB Printers USB Devices Networl l E Use this pace to manage connections to local USB printers Available USB Printers Port Name Default lt gt Print Test Page e NOTE The device s USB ports are Plug amp Play ports Therefore the device detects the USB printer automatically when connected to the port 1 Connect a New USB Printer E Connect the printer to one of the USB ports Make sure that the printer is On It is preferable that the USB printer will be connected to the device prior to turning the device On In this case the USB printer will be recognized automatically and mapped to session m Incase the printer is connected once the device is already on the USB printer will be recognized but the device will have to be restarted to enable mapping of the printer to sessions E The p
115. ttings may cause web browser instability and website mismatches therefore should be used by advanced users only The platform identifier option is supported by Internet Explorer Plug in version 6 0 04 New RDP Features Introduced by Chip PC Microsoft RDP client version 5 x is installable as a Plug in on firmware 7 0 X devices Once installed it is operational in two working modes Native and Advanced m Native operation mode runs the original unmodified Microsoft RDP client application accessible only through the Remote Desktop Connections desktop shortcut E Advanced operation mode runs an enhanced RDP client including new features built to improve users and administrators experience of RDP protocol All connections built by the My Connections Manager use the advanced RDP version New Features m RDP Seamless Window m Pass through authentication m RDP Load Balanced Connections E RDP WAN Optimization Chapter 9 Image 7 0 x Advanced Plug ins Configuration Ref DG078B 0 5 109 Chip PC Technologies www chippc com hip PC Technologies 1 RDP Seamless Window A seamless application session is displayed on the client device in such a manner so as to mimic or match that of an application that is launched locally For example When launching Internet Explorer seamlessly from a Microsoft Terminal server and also locally both windows basically looks and behaves the same RDP Seamless Window option allows running an RDP se
116. urity level E Pliatform Identifier selection options Once connecting to any website via a web browser the browser identifies itself and its hosting operating system to the website This information can be used by the website to filter content and security settings on per client web browser and O S bases Internet Explorer Plug in version 6 0 04 allows changing the default Windows CE platform identification E Secured Portal Viewer Within two mouse clicks apply the most strict shell security options by limiting all web access through My Connections Manager Portal view Lg G Permorer Cerner tion Pug FS Ths Plug in opens local rremet Expiore browsa ET actees bo puge properties bo g tt amp Stet Mere internet Lt Connection int K Ths PLQ P opens anne Steel E phre browser w l Add Et ottess to pugi properties to Settings r Start Marn rea Menus Ard Des Pro morty Advanced nus Are fare Prony Security Advare od Hide the Menu Bar Hide Fie menr rett Or vaeriabtes n URL address Hode EG menu Hide Yew meru rs WV e v Hode Favorites neru atn Al wv s Eraba Purt a opter mm My Drato Maneger app abon bade le Joo bas Hiie the Ackil ees ba Uu Fe w Hele IE eiert fran h DANNET Manayer Hi fe oam V wi Coen er dei ah e My Commertan F ert La se content menu icy Kai tir Ir bet ws wil be oered n the same window Chapter 9 Image 7 0 x Advanced Plug ins Configuration Ref DG078B 0 5
117. www chippc com Making IT a Complete Solution ee Image 7 0 X for Chip PC Thin Clients User Manual Document Version 1 0 Ref DM019U 1 0 hip PC Technologies COPYRIGHT NOTICE 2013 Chip PC Inc Chip PC Israel Ltd Chip PC UK Ltd Chip PC GmbH All rights reserved This product and or associated software are protected by copyright international treaties and various patents This manual and the software firmware and or hardware described in it are copyrighted You may not reproduce transmit transcribe store in a retrieval system or translate into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise any part of this publication without express written permission from Chip PC CHIP PC SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING PERFORMANCE OR USE OF THIS MATERIAL The information contained in this document represents the current view of Chip PC on the issues discussed as of the date of publication Because Chip PC must respond to changing market conditions it should not be interpreted to be a commitment on the part of Chip PC and Chip PC cannot guarantee the accuracy of any information presented after the date of publication This Guide is for informational purposes only CHIP PC MAKES NO WARRANTIES EXPRES

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