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User Manual - Howard Computers

1. 8N1 801 8E1 8M1 8S1 Eight bits none odd even mark space parity one stop bit 8N2 Eight bits no parity two stop bits Force DCD Forces the Carrier Detect signal to be active at all times Normally DCD becomes active when a new user connects and is dropped when the last user disconnects a response that is similar to many modems When active the device will logout and reset itself if the carrier signal is lost increasing security Note that this may not work with all devices and could impair proper operation in some circumstances The default setting is off Console Log Clicking this link will open a separate Web page that will display the last 200 characters committed to that device s console 53 StarTech com log Note that existing data is overwritten automatically when the 200 character limit is reached IPMI Shows the IPMI command interface for the device if applicable You can make as many changes as needed on this menu at one time before applying your changes Once you are satisfied with the changes you have made click Commit changes to apply the new settings Click Refresh at any time to see an updated list of attached R Port modules Advanced Configuration Using the Integrated SSH Shell In most cases configuring the SV1115IPEXT to the same settings as the R Port devices you are connecting should allow the devices to work with a minimum amount of configuration However you can also change the defaul
2. All applications e 1x Straight through Ethernet patch cable to connect the unit to your LAN StarTech com part number M45PATCHxxxx To use the optional dedicated WAN port e An additional straight through Ethernet patch cable to connect the unit directly to a dedicated WAN Internet connection StarTech com part number M45PATCHxxxx Configuration via serial port e 1x Straight through RS 232 serial cable with 9 pin DB9 male female connectors StarTech com part number MXT100 e 1x Null modem RS 232 serial cable with 9 pin DB 9 female female connectors StarTech com part number SCNM9FF To use USB connections on host and or virtual disk emulation e 1x USB Type A to B cable StarTech com part number USBFAB_3 To install the SV1115IPEXT into a rack or cabinet e 1 x Rack kit supports up to two units StarTech com part number 1110EXTRACK StarTech com Installation Connecting to the Host Computer and Network Local keyboard mouse monitor native PS 2 or optional USB Remote User USB Hub optional USB2HABM3 optional Ethernet Patch Cable s for Network Infrastructure LAN and Wan Follow these instructions if the host computer uses a PS 2 keyboard and mouse VGA port PS 2 Mouse RJ45 port Power Host Host WAN connector 1 PS 2 Keyboard USB port RJ45 port Serial port Power Host Host LAN DCE connector 2 1 Power down the computer to which the SV1115IPEXT will be connected ho
3. Select Connect using a dial up modem and click Next AN DO FWD In the space provided under ISP Name type an appropriate name of your choosing for the connection Click Next 9 In the space provided under Phone Number enter the phone number for the line to which the SV1115IPEXT s modem is connected You may need to add the area code country code or other digits needed to access the outside line as appropriate When finished click Next 10 Make your choice from Anyone s use or My use only and click Next 11 Beside User name enter the user name of any valid user created using the Web interface of the SV1115IPEXT Beside Password and Confirm password enter the password that the user you entered above uses to access the Web interface 12 This screen also includes 3 checkboxes Uncheck all 3 checkboxes 48 StarTech com 13 Click Next 14 You may select to add a shortcut to the desktop for this connection Click Finish e PPP Point to Point Protocol must be used no other authentication methods are supported e TCP IP must be installed enabled on the computer making the connection and must be used for the dial up connection e The connection must be configured to obtain a dynamic IP address e The user name password must match a user currently configured on the SV1115IPEXT e For best performance and to simplify the troubleshooting process firewall software should not be used with the dial up connectio
4. When prompted choose Open 3 A Window will appear that offers information about the certificate Click Install Certificate 4 The Certificate Import Wizard will appear Select Automatically select the certificate store default and click Next When the next window appears click Finish 5 A confirmation dialog will appear asking you if you wish to install the certificate Click Yes 6 A message should appear saying the import was successful Click OK Troubleshooting Forgotten master password You can reset the master password using the serial interface on the unit Use the S command and type a new password The old password is not required for this procedure 57 StarTech com Remote mouse and local mouse don t line up Use the Mouse resync command in the main menu or press the Resync button on the Bribar If the mouse pointers still don t line up verify that mouse acceleration has been disabled NOTE The Windows login screen does not accept the mouse acceleration configuration and always has the mouse accelerated regardless of your configuration Therefore on this screen it is best to avoid using the mouse After resync the mouse pointers are still not aligned Use the video adjust menu to position your video image exactly where it should be Normally a slight video positioning error is perceived as a mouse sync issue A video positioning error is visible as a black line along the top
5. outlined below Bandwidth Indicates current average bandwidth coming out of the Server Remote Control unit The second number measures round trip time RTT of the connection when it was first established Resync Re aligns the remote and local mouse points so they are on top of each other Redraw Redraws the entire screen contents occurs immediately PS 2 Resets the PS 2 keyboard and mouse emulation Useful to recover failed mouse and or keyboard connections in PS 2 mode USB Resets the USB connection by simulating an unplug and replug Forces operating system to recognize the USB keyboard mouse and emulated disk drive 4 8 Switches to thumbnail mode at indicated size i e 1 8th 1 4 Ctrl Alt Del Sends this key sequence to the host Works immediately Alt F4 Sends the key sequence to host closes windows KVM Sends the KVM hotkey sequence This function is only enabled when you have configured the unit to expect a particular brand of KVM downstream It sends the key sequence to launch the KVM s on screen display OSD menu This button is only present when a KVM model is selected in the Web interface Menu Shows the main menu Video Shows the video tuning menu where the picture quality can be adjusted 31 StarTech com Keys Shows the VirtKeys menu which allows you to simulate pressing special keys such as the Windows key or complex multi key sequences Disk Shows the USB emulated disk
6. 4 00 best Use the Auto Everything button to automatically fine tune all three adjustments If the test pattern for Color Offset calibration is not present on the screen then the Color Offset adjustment is skipped Changes frame indicates the number of 16x16 blocks of video that are being sent on average for every frame of video With a static image being displayed by the server this number will be zero shown as nil Moving the mouse for example will cause the number to jump to about 2 or 3 You may use this number to judge the picture quality as you adjust the controls on this menu Picture Positioning affects the image position on your screen If you see a black line on either side of your screen or at the top or bottom you can use the arrow buttons to shift the image in that direction Pressing Auto does the same thing for you automatically Use Save to save the changes you have made manually Since this adjustment depends on the video mode separate values are stored for each video mode Color Offset is a fine tuning adjustment that requires the use of a test pattern There is a copy of the test pattern available on the Help menu of the integrated web server You must arrange for that image to be shown on the host computer Do not allow scaling cropping or any other changes to that image Press the Auto button and the system will calibrate color for the best possible picture in approximately one minute If the system canno
7. AT command set Some modem manufacturers offer enterprise grade modem products at a premium price that include technology to improve the stability of connections whether this type of product would be beneficial to your application depends on whether you consider the modem connection to be mission critical the quality of your telecom infrastructure and your budget for implementing this solution The model of modem attached is essentially transparent to the SV1115 IPEXT It is important to note that modems that offer 56K or 56 000 bps connections often achieve connection speeds that are far lower than their maximum capabilities Given the limitations of telecom infrastructure many locations have yet to implement fully digital switching technology and still rely on older analog technology for some segments the maximum upstream transfer rate is limited to a maximum of 33 600 bps between two modems the downstream rate is often within a similar range for a typical connection Therefore speeds below 56 000 bps do not indicate a problem with the modem or the SV1115IPEXT but simply reflect the line conditions at the time the connection is made The DTE Serial port on the front panel can be used for serial port configuration when the modem is connected It requires the use of a null modem serial cable The DCE Serial port on the rear panel is used to connect the modem to the SV1115IPEXT and requires the use of a st
8. IP address before continuing the installation If you are configuring more than a single SV1115IPEXT using the factory default settings on the WAN port they cannot be connected to the network at the same time as they will use the same IP address NOTE Not all IP addresses are valid for a given subnet If you are required to change your subnet and therefore IP address to configure the unit be sure the IP address you choose is within the allowable range for the 255 255 255 0 subnet Once your computer is configured to the same subnet as the SV1115IPEXT you can use the IP address 192 168 1 123 to access the Web configuration system Terminal Configuration Using a Serial Cable Configuring the SV1115IPEXT using a serial cable is the best choice if you need to preconfigure the unit before attaching it to a network i e when sending to a branch office customer site etc In general the Web configuration is preferable because of its intuitive interface and the fact that you do not have to be within close physical proximity to perform the configuration However if you wish to use the serial cable method to configure the SV1115IPEXT you can use any typical communication software package UNIX tip cu kermit minicom Windows HyperTerminal kermit You can use either serial port on the SV1115IPEXT to access the terminal configuration tool your choice will dictate the type of cable you will use to make the connection The DTE Serial p
9. Modem is connecting and the PPP login process is starting Modem hang up Resetting The connection has been closed or terminated unexpectedly Timeout during login process Giving up The PPP client connecting over the modem has waited too long to complete the authentication process or supplied an invalid user name and or password Modem init chat script failed The modem did not respond to the initialization string from the SV1115IPEXT You may need to change the init string or verify the cabling and modem status Modem init okay The modem has responded appropriately to the init string Saw PPP startup from client A PPP authentication has occurred and a session has started Phone line rings An incoming call has been detected by the modem Modem answers XXXXXXXXX The connection speed and protocol used for a connection as reported by the modem The exact contents of the message will vary depending on the modem make and model Using Optional Serial Remote Control R Port Modules 51 StarTech com Serial Remote Control operation Background The SV1115IPEXT offers a unique way to expand the functionality of the base product Using the integrated R Port on the rear panel you can manage up to 8 serial devices using a specialized daisy chain technology The SV1115IPEXT includes integrated control functionality that allows you to monitor and configure serial devices using the interactive Web interface To minimize space and
10. SV1115IPEXT itself In order to emulate a CD ROM disk drive a web server is required to provide the CD ROM image data The Web server must be accessible to the unit which communicates with it constantly as data is needed Floppy mode Choose the Format as floppy button to switch to floppy mode Under Windows the drive will be identified as a high density floppy and will typically be assigned a drive letter of B The capacity is limited to 1 44 megabytes in this mode The purpose of supporting floppy mode is to permit the use of floppy disk images generated by other systems For example the flash BIOS upgrade process is performed with a special floppy and is bootable You can transfer bits from that floppy to the SV1115IPEXT use the upload disk image form Now you can boot from the special floppy In addition emergency repair disks are often restricted to floppies RAMdisk mode Choose the Format as ramdisk button to switch to RAMdisk mode This mode is intended to facilitate simple data transfer between the remote user and the host computer It will be recognized by Windows as an eight megabyte removable disk and assigned a drive letter You can 17 StarTech com easily drag and drop files up to 8MB in size to this device In Windows Explorer you can choose the Eject option to make the data available to remote users Disk Formats When you choose the Format as button the disk image stored in RAM is formatted as a
11. WAN addr 192 168 1 123 Netmask 255 255 255 0 Ww Gateway 192 168 1 254 StarTech com Upon boot up including following a reset SV1115IPEXT will display a window on the local video output front VGA connector that will appear as follows The initial screen will display the IP address assigned by your existing DHCP server if present on your network If no DHCP server is detected a factory assigned IP address will be displayed in its place 10 0 0 15 by default Please make note of the assigned IP address as you will need to enter it into your web browser to access the Web Interface If static IP addresses are assigned you will likely need to change the Net Mask IP Address and other details prior to connecting via your Web browser If this is the case connect a local keyboard USB or PS 2 and press the Enter key In order to proceed you will require an administrative username and password By default the username and password are admin You will be given the opportunity to change the password recommended once the configuration is complete Alternatively you may press the Setup button on the front panel and you will not be asked to enter the admin password if you just press Enter At the main OSD menu pictured below you will be given several basic setup options To configure SV1115IPEXT to your required network settings use the Network Setup Wizard To select from the menus provided use the arrow keys on yo
12. easy since 1985 providing high quality solutions to a diverse IT and A V customer base that spans many channels including government education and industrial facilities to name just a few We offer an unmatched selection of computer parts cables A V products KVM and Server Management solutions serving a worldwide market through our locations in the United States Canada the United Kingdom and Taiwan Visit www startech com today for complete information about all our products and to access exclusive interactive tools such as the Cable Finder Parts Finder and the KVM Reference Guide
13. need this number to configure your DHCP server Ethernet Bridging Ethernet Bridging Bridge LAN and WAN por When Ethernet bridging is enabled the two Ethernet ports are virtually connected inside the SV1115IPEXT Packets arriving on either port that are not meant for it will be forwarded out to the other port when appropriate IEEE 802 1d Spanning Tree Protocol is implemented to avoid broadcast storms and to determine the topology of the network You may connect both the WAN and LAN ports to the same logical network through redundant Ethernet switches If one switch fails the other will be used When bridging is enabled both ports share the same configuration DHCP or static IP addresses and the WAN port 21 StarTech com may not be separately configured Using DHCP with Bridging increases boot time because the 802 1d STP algorithm must finish before the DHCP broadcast can go out To change this setting select either Enabled or Disabled from the drop down menu and click Commit and Apply This menu will allow you to add accounts other than admin to the system These accounts will not have the authority to change settings but can access the Web interface and log into the VNC console Selecting Delete permanently removes the user from the system If you enter values for a user that does not already exist under Edit User Details the system will create that user for you when you click Record changes If the use
14. port on the rear panel of the SV1115IPEXT is factory configured with its own IP address NOTE If you connected the LAN port on the rear panel of the unit to your network but did not connect the WAN port you must disconnect the Ethernet cable from the LAN port and move it to the WAN port before attempting a static IP installation If desired you can return the cable to the LAN port if you configure it with a static IP address during the configuration process If you have connected both the LAN and WAN ports on the unit to your network you may proceed with a static IP Web configuration The following are the default values for the WAN port configured at the factory IP Address 192 168 1 123 Subnet Mask 255 255 255 0 Default Gateway 192 168 1 254 Broadcast 192 168 1 255 To access the Web configuration for this product you will need to configure the workstation you are using to the same subnet 255 255 255 0 and also assign it a valid IP address i e 192 168 1 100 For details on how to change the IP address of your computer if necessary consult your documentation or System 11 StarTech com Administrator for assistance NOTE It is advisable to verify whether another device on your network is using the same IP address as the SV1115IPEXT before connecting it to the network to avoid a conflict Should an IP address conflict occur with another device on the network power off the conflicting device or assign it another
15. shown that causes your browser to download the required file Save this file to disk and then upload it as described in the next section Manual Upload Manual Upload Enter the name of the firmware file that you downloaded from StarTech com into the field provided or use the Browse button Press Start Upload and wait until a successful upload message is shown NOTE Remember the following during the firmware upgrade e Do NOT turn off power to the unit before this operation completes successfully e The unit will sometimes reboot as part of the upgrade procedure depending on which system component is upgraded You will have to reconnect and re login in those cases e Wait at least two minutes after pressing Start Do not assume the upload did not work the upload could simply be slow e Each distributed file upgrades a different component of the system Be sure to apply all files provided as part of an upgrade The system knows what to do with each file you give it and they are checked for validity before being applied Auto Self Upgrade Clicking the Upgrade to latest button will automatically download and install necessary revisions To download upgrades for manual installation please click on Get latest version 25 StarTech com Purchase Options Certain firmware features may be offered separately from the base unit in order to reduce the initial cost for the Server Remote Control unit NOTE If you wish t
16. Area The right most column offers an optional help summary for each page If you don t wish to use this information it can be closed by clicking the small x at the top right within the Web Interface If closed click on the Help button near the top right of each page to re display it 15 StarTech com NOTE While these four sections remain stationary depending on your selections the center of the page will display the desired content Main Menu selections NOTE Some of the following items may not be present based on assigned user privileges i e non admin users will not see any items under the Admin category Home The Home screen offers a Screen Thumbnail view of the controlled computer as well as basic file transfer functions Monitoring Information System Identification and VNC Client options The USB File Transfer function allows you to upload files to a virtual emulated USB drive For more information please view the Help listing for this section The Preferences screen offers several configuration options pertaining to the functionality of SV1115IPEXT Here you will be able to customize settings to optimize overall performance i e Encryption options VNC options display and bandwidth options etc according to each user s individual preferences Please save your selections by clicking the Save Changes button Snapshots The Snapshots screen allows you to view and save a screenshot of the contr
17. SV SIREN Instruction Manual IP KVM Switch 1 Port USB PS 2 Server Remote Control IP KVM with Virtual Media and Serial Server EME Nal StarTech com Making hard to find easy FCC Compliance Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Use of Trademarks Registered Trademarks and other Protected Names and Symbols This manual may make reference to trademarks registered trademarks and other protected names a
18. WAW B2 Set proa sast as WAN optional E Bthornet bridging enable or disable ue machine nama IHCP client nans H Resat disable firewall TCP amb RADIUS F Resot ig to factory defauite S gt change syston iwora gt L Send 10d ping packets testing Forpsaos Z I Siow 309 30 porte and server R Revert to current settings lundo changes S L Gout emasga to cmtigiration gt These values ignored due to ICP Choice 27 StarTech com If you changed the status of the Ethernet Bridging feature you will also need to power the SV1115IPEXT on and off again to enable your changes Accessing the VNC Interface There are three ways to communicate with the Server Remote Control unit in order to control the host computer e Web interface The integrated Web server includes a Java based VNC client This allows easy browser based remote control e Native VNC client There are several third party software programs that use the standard VNC protocol available in open source and commercial VNC clients e SSH access By default there is a standard SSH server running on port 22 the standard SSH port Once connected via SSH the VNC traffic is tunneled through the SSH connection and encrypts the VNC session Each method will be discussed briefly in the following section The type of encryption method or client used is not critical Web Interface Using SV1115IPEXT s web interface requires a browser with cooki
19. accessible through Web configuration i e due to firewall filtering Note that any password changes you make will have to be entered in duplicate to prevent the chance for error The Compatibility menu offers features that may offer enhanced functionality with certain KVM and power products such as StarTech com s Remote Power Switch PCM8155HNA These can be left at their default values if you are not connecting the unit to a KVM or power management device SNMP The SNMP menu allows you to configure the SV1115IPEXT so it can be recognized and managed using industry standard Simple Network Management Protocol software RADIUS The RADIUS server requires the IP address the UDP port number 1812 default or 1645 and the shared secret The shared secret is used to encrypt communications and corresponds to a shared password for the RADIUS server and the client machine Two additional servers may be defined for backup purposes Each server will be tried in order using the indicated number of retries and timeout period which are configurable on the same page 23 StarTech com RADIUS Configuration Use RADIUS for login Servers Click h RADI Jes and apply them tommit Remember to enable RADIUS after configuring it While RADIUS authentication is enabled the locally defined accounts on the Server Remote Control unit will not be used except for the SSH login However if a user name of the form name local is given
20. at the RADIUS prompt the system will use name check the password locally and skip RADIUS authentication Delete all local accounts to avoid this behavior When connecting via VNC a login screen is generated that asks for a RADIUS username and password Enable this to allow the modem to answer the phone and start a PPP connection Enable modem connections PPP via serial port modem Serial Ports The Serial Ports menu allows you to manage and connect to devices connected to the unit using the R Port on the SV1115IPEXT Time Date Date and time are stored without consideration for time zone If you are controlling multiple sites in different time zones we recommend you use UTC Universal Coordinated Time also sometimes called GMT or Zulu for all machines If the computer you are using to view this page knows the correct time just press the button to set the time and date to the same time as your browser StarTech com The firmware on the Server Remote on is field upgradable To upgrade to another version login as admin Auto Self Upgrade The SV1115IPEXT unit includes an innovative feature allowing it to upgrade itself over the Internet Simply click on the button labeled Upgrade to Latest and the unit will go out to the Internet and download the latest version of the system firmware and then install it If it cannot access the Internet directly perhaps due to a web proxy or other firewalls then a page will be
21. chassis power and monitor fan status Once you have made the necessary changes on this screen click Commit to activate IPMI with the settings you entered Note that clicking Commit will cause any active VNC sessions to fail and you will need to re establish them Accessing the Status Screen The SV1115IPEXT allows you to monitor the status of the host computer via IPMI using either the Web interface or the VNC client The information you will be able to view using the status screen will depend on the model of host computer being managed Since IPMI 1 P M I for Chassis Control StarTech com implementations vary widely across manufacturers the information you are able to see on your status screen may differ from the examples Note that the Status screen will not allow you to make any configuration changes and is for monitoring purposes only To access the Status IPMI Sensor Report screen shown above From the Web interface Click View IPMI sensor report next to the thumbnail image on the Home screen From the VNC interface Click IPMI from the Bribar at the bottom of the VNC window Accessing IPMI Controls There are two ways to access power controls for the managed computer The first is through the Home screen on the Web interface The second is through the Bribar during an active VNC session Once IPMI is enabled and functioning correctly a set of controls will appear immediately under the thumbnail image of t
22. cted host computer If purchased install the unit in your rack or cabinet following the instructions that came with the 1110EXTRACK optional not included 2 If present disconnect the existing monitor and USB keyboard mouse from the host computer 3 Using the provided integrated KVM cable locate the end with the male VGA monitor connector and connect it to the VGA out connector on the back of the host computer 4 Insert the female VGA connector on the opposite end of the integrated KVM cable to the Video IN port on the rear panel of the SV1115IPEXT 5 Connect a USB Type A to B cable to the USB port on the rear panel of the KVM 6 Connect the opposite end of the USB Type A to B cable to an available USB port on the managed computer 7 Using a Category 5 Ethernet patch cable connect the LAN connector on the rear panel of the SV1115IPEXT to a network data jack usually on a hub switch router or pre wired wall jack 8 Optional If needed connect the WAN connector on the rear panel of the SV1115IPEXT to a network data jack usually a hub switch router or pre wired wall jack 9 Important If you want to continue to use the host computer locally skip step 11 and go directly to Connecting a Local Keyboard Mouse and Monitor next page after completing step 10 Otherwise 5 StarTech com complete step 11 now and continue to the section entitled Configuring SV1115IPEXT 10 Connect the power cord prov
23. e not reflected in the displayed screen immediately particularly if the noise filter is enabled Press this button to see the immediate effect of the changes Use the Show Diffs button to learn which parts of the screen are being sent over the Internet When you click this button the screen is cleared 39 StarTech com to a medium grey color All blocks that are sent from that point on will show up on the screen as they are sent Click the button again to reset the screen to grey To return to normal operation click the Regrab button It is very easy to visually identify the effect noise has on signal processing using this feature The Auto Offset amp Gain button in the Actions section invokes the automatic algorithm for setting the video parameters The algorithm requires the factory calibration test pattern to be correctly displayed on the screen Disk Control Menu Disk Control ted 8M Ramdisk st broken Not talking to USB disk Aside from status information there are only three buttons in this window Insert and Eject will simulate that action and only one option is enabled at any time based on the current state of the emulated disk USB Replug can be used to force the host to recognize the disk It is not needed unless the host OS or hardware does not recognize it automatically Using the IPMI Feature Background To offer a more complete remote server control solution the SV1115IPEXT offers a power manageme
24. e software option you can begin to configure IPMI settings through the Web interface Log in to the Web IPMUPMB setup Intelligent Platform Management interface as admin Click the Admin Setup link at the top of the page and choose IPMI IPMB setup Intelligent Platform Management IPMI Status PMI is not currently work IPMI via Se Port eral port Biseiled You will be presented with the IPMI Status menu Make the following changes to enable IPMI 42 StarTech com e Enable IPMI Intelligent Platform Management Interface via serial port select Enabled e Select which serial port to use select either Front serial port DTE pin out or Rear serial port DCE pin out based on how the SV1115IPEXT is connected to the IPMI serial port on the host computer e Select baud rate to use select a value from the menu between 9600 bps and 115 200 bps based on the configuration on the host computer s IPMI settings e BMC Password Enter the password twice assigned to the BMC in the host computer s BIOS setup software Note that the selected baud rate should match the host computer s setting Problems with the BMC password as well as any other error information will be recorded in the SV1115IPEXT s system log on the Status page of the Web interface If the host computer s BIOS setup allows for multiple levels of security for the BMC ensure the password you enter on the menu offers sufficient authority to control
25. e systems you will need to use a unique number for each instance on the same SSH client machine e Some Unix versions of the VNC client have integrated SSH tunneling support Some clients require your local user ID to be the same as the user ID on the system Use a command like this vncviewer bgr233 tunnel 10 0 0 34 22 Using the VNC Menu One of the unique features of this product is the VNC menu system Whenever you see a window with a dark blue background and grey edges this window has been inserted into the VNC data stream so that it is effectively laid over the existing video These menus allow you to control the many features of the SV1115IPEXT without using the web interface or a custom client Welcome Window Welcome When you initially connect to the system a Welcome Window will appear indicating which system you are controlling what encryption algorithm was used and what key strength is currently in effect Click anywhere inside the window to clear it or wait ten seconds 30 StarTech com Bribar Feature Along the bottom of the VNC screen is a dark blue bar with various buttons known as the bribar Its purpose is to show a number of critical status values and to provide shortcuts to commonly used features Here is a snapshot of what it may look like There will be slight differences based on optional features and system configuration Starting from the left side of the Bribar each feature and its function is
26. e the values Note that any previous settings assigned to that button will be lost If you do not wish to save the presets after clicking the Save gt Preset button click the Save gt Preset button a second time and the save function will be cancelled The section of the screen marked Current Values indicates the various video parameters that can be adjusted For each parameter there are a series of buttons lt lt Auto gt The T and buttons set the parameter to its smallest or largest values respectively The lt lt and gt gt buttons decrease or increase the parameter by a large amount In the case of phase this is 4 units For all the others this is 10 units The and buttons decrease or increase the parameter by one unit The middle button sets the parameter to the middle value The text of the middle button also indicates which parameter is being controlled Note that in the case of phase the middle button invokes the auto phase algorithm The Performance section of the screen gives an indication of the quality of the video Changes frame is the average number of tiles that change for each frame sampled by the hardware Flatness is an indication of what percentage of the screen contains tiles that are comprised of only one color The Regrab Screen button in the Actions section causes the screen to be re captured When making small changes to the video parameters sometimes these changes ar
27. ed performance and usability Network bandwidth has a lesser effect particularly when just moving the mouse around Only a few bytes need to be sent when the mouse is moving and nothing else is changing on the screen but the round trip time limits the hand eye coordination of the user if it is too great Both actual bandwidth and measured network latency are shown in the Main Menu Using the Advanced Video Tuning Feature Advanced Video Tuning gt mV white level Blue gt Offset 62 62 66 2 DC level Red E Blue frame 6 71 Flatness The Advanced Video Tuning menu allows you to adjust the qualities of the video in your VNC sessions and can be accessed by clicking the Advanced button on the Video Tuning VNC menu While many users will probably allow the SV1115IPEXT to automatically configure the 38 StarTech com video properties you can use this menu to exercise a great deal of control over the settings if you wish The Presets section contains up to sixteen different settings plus the factory setting If a number is highlighted then that preset has been programmed with valid settings and may be used Note that the Factory preset is always available Simply click on the appropriate button and those settings will be restored To save settings to a preset click on the Save gt Preset button in the Actions pane The preset buttons will highlight Click the desired preset button to sav
28. erface csscssscscssessessessseeseneeeseesees 49 THOUBIESHOOtING Guderne a Eia 51 Serial Remote Control operation s s sssssusssssnnnrnnnnnnnnnn 52 Advanced Configuration Using the Integrated SSH Shell 54 About Security Certificate WarningS e ececeeeeeereteeteeneee 56 Troubleshooting ssssssssssennnnunnnnennnnnnnnnnnnnnnnnnnnnnnnnnnnn nnna 57 Supported Protocol s cceecccceeseeeeeeesseeeeeeeeeeeeenseeeeeeeees 60 Specification S s lt 2i22cecccscccccescaceecedesnsseteesencecedscaaeeesecccuenceies 61 Technical SUPPOMt iccecccccsecccccsctesccescsnteccessscceescessceressceceses 62 Warranty Information ccccsceeeeeeeeeseeesseseeeeeeeeeeenneeees 62 StarTech com Introduction Packaging Contents e 1x SV1115IPEXT unit e 1 x Power Adapter e 1 x Power Cord e 1 x Instruction Manual e 1 x PS 2 KVM cable System Requirements e PS 2 or USB enabled computer system or KVM switch Note KVM switch must have a USB hub port e Standard 104 key PS 2 wired keyboard e Standard 3 button PS 2 wired mouse e VGA enabled monitor display e 10 100Mbps compatible TCP IP network StarTech com Required Cables and Hardware The included integrated KVM cable will allow you to connect the V1115IPEXT to most IBM compatible computers Depending on your requirements and how you wish to handle the initial configuration of the unit you may wish to use the following additional cables and hardware
29. es and JavaScript enabled To start the Java VNC client login to the Web configuration interface and click on the thumbnail of the desktop on the Home menu or click on the Connect button located in the Main Menu You may need to upgrade Java support in your browser however most modern browsers come with a version of Java that is compatible with this application The Java VNC client makes a connection back to the Server Remote Control unit over port 5900 by default or 15900 if encrypted The encrypted connection is a standard SSL Secure Socket Layer encrypted link that encrypts all data from the session including the actual video pictures Because Java is considered a safe programming language the Java VNC client has some limitations Certain special keystrokes cannot be sent such as Scroll Lock on the keyboard 28 StarTech com This client software requires the use of Java 2 JRE 1 4 to enable features like wheel mouse support Sun Microsystems Java site www java com is an excellent resource to ensure your browser and operating system are updated accordingly Native VNC Client This system implements the VNC protocol so any off the shelf VNC client can be used There are over 17 different VNC clients available and they should all work with this system This system automatically detects and makes use of certain extensions to the basic RFB protocol that is provided by the leading VNC clients Depending on yo
30. es but there can be a noticeable difference in speed and smoothness Mouse Resynce Resynchronizes the mouse pointer so that the local and remote mouse pointers are on top of each other PS 2 Reset Resets the PS 2 emulation going to the host and to the attached PS 2 devices This can be used if the mouse stops responding or the PS 2 keyboard isn t working USB Replug Simulates unplugging the USB connector and then plugging it back in If the host is not recognizing USB input devices this button may be used to restore functionality Take Control When multiple users are connected to the same system use this button to take control away from another user Only one user may control the keyboard and mouse at any time All users see the same picture Please note It is important that multiple users not be connected to the same physical network Thumbnails Switch to smaller thumbnail size screen images click anywhere on thumbnail to restore it Each button corresponds to a different sized image from half size to one sixteenth Logout End the VNC login session and disconnect Video Tuning Sub menu with video adjustments to be used when automatic picture adjustment does not provide a good quality picture VirtKeys Virtual keyboard provides a menu with special keys that are often hard to generate but needed by the remote system The most common key sequence is the Ctrl Alt Del Disk Ctrl Emulated USB disk control
31. ese or use a lower filter number At minimum these values must be greater than two Getting Peak Performance Choose the best video mode e We recommend using 60Hz refresh rate and 1024x768 resolution Using a smaller resolution like this allows you to fit multiple windows on your remote desktop Higher refresh rates stress the video card s quality and do not provide any additional information or benefit Noisy video cards e A digital KVM works by converting the analog video signals emitted by your video card into digital data If there is noise on that signal then it must also be digitized and sent over the network Quality video cards in our experience offer better performance simply because they don t add analog noise 37 StarTech com e Some external KVM switches generate video noise as well Try to keep cables short in order to reduce this effect e Enable the Noise Filter option on the Video Tuning menu to mitigate noise issues Network performance The SV1115IPEXT will always send as much data as it can given what s happening on the screen and the actual network performance When nothing is changing on the video screen zero bytes are sent over the network If the whole screen is changing then the unit will send as much data as your network connection and VNC client allow Network latency which is the total time it takes for a packet to get to the SV1115IPEXT and come back has the biggest impact on perceiv
32. eseeeeeeeeeeeeee 11 Terminal Configuration Using a Serial Cable eee eee 12 Using the Web Interface The Login Screen Web Interface INtrodUCHON sisscicctssevearseiesse ced assisen 15 Mairi Menu SeleCHOmns seii acrana asi a 16 Using the Terminal Interface via Serial Port ceeeeeeeeeeeeee 27 Accessing the VNC Interface cccssseecseeeeeeseeeeeeeees 28 Webilntenlaces eisie apaa a a cedive ieee 28 Native VNC CliQnt cccccecceceseceeeeeeeeeeeeeeeeeceeeeeaeeeeeeeeeeeeeaeeneees 29 SSH Tunnel with Native VNC client Using the VNC Menu cccssseeccessseeeeeesseeeeeesseeeeeneseeeees 30 StarTech com Bibar FOAL IC ezeri cass veesexaisexscedandecsscaseisaveasaacixsesseceeancs Casstacwesae 31 Main MON sicscccssccsesscveetssccevscccvscccsetsesstvesctecseravtevscevesceaeasrisaeeesecss 33 VirtKeys MON wiecciscecssvevsceuecsessvensicvsiecevacensentascevsiicsscacecestaverseieente 35 Video TUNING MEMU sazia strasseni aaaeei aa 36 Disk Control ManU nesso at 40 Using the IPMI Feature ssssssssssseesnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 40 Configuring IPMI on the SV1115IPEXT oe eeeeeeeeeeeeneeeteeneeees 42 Accessing the Status SCr6eN iiiar 43 Accessing IPM Controls snein 44 Using the Modem Feature sssssssssssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 45 Corinecting a ModaMari nnen AEE 46 M dem configurations aeaaea sE 47 Configuring the Remote Connection ccceceeseeeeteeeeeeteeeteees 48 Accessing the Web Int
33. ess directly e An image of a bootable CD ROM disk can be used by the BIOS to boot an operating system e The image file itself may be any size but it will typically be less than 700 megabytes Normally this file will be an ISO image an ISO 9660 18 StarTech com file system but any disk image may be used e Web server must support byte ranges Persistent connections are used if available as this greatly improves performance Read only access is provided writing is not supported e CD ROM block size must be 2048 bytes Unfortunately XA Data type tracks are not supported Booting from USB Disk If the host computer s BIOS supports USB boot devices it is possible to boot from the emulated CD ROM or floppy This allows complete operating system replacement without any on site intervention The first step is getting a bootable disk image onto the emulated floppy or CD ROM For CD ROM images you will need an ISO image from a disk that contains special bits to enable boot El Torito standard Nothing special is needed when reading the ISO from a working bootable CD ROM To create a bootable floppy you can format the emulated floppy from the target system or read the data from a working boot floppy This can be done from Windows using Disk Copy right click on the drive letter in the Windows Explorer or by using a program like RAWRITE Once you have a bootable image CD ROM or floppy working on t
34. fter completing step 9 Otherwise complete steps 9 and 10 now and continue to Configuring SV1115IPEXT 9 Connect the power cord provided to an appropriate electrical outlet plug the opposite end of the power cord into the AC DC adapter and insert the power connector into either the DC in or DC in 2 port on the rear panel of the unit The LED underneath the power connectors will be solid green when the unit is powered IMPORTANT If you wish to add power redundancy to the unit simply connect the optional second AC DC adapter to the unit following the instructions in step 9 above This provides a load balancing feature between the two power sources and allows the unit to function if one adapter fails Please note The additional power supply used with SV1110IPEXT can NOT be used with SV1115IPEXT 10 Power on the host computer StarTech com Follow these instructions if the host computer uses a USB keyboard and mouse IMPORTANT Not all computers fully support USB mice and keyboards and recognize them on startup It is strongly recommended that you test the USB devices you will use with the host computer before configuring the SV1115IPEXT If the computer does not work properly with USB devices you can attempt to update the computer s BIOS to the most recent version to see if it adds USB input device functionality Consult your computer manufacturer for details 1 Power down the computer to which the SV1115IPEXT will be conne
35. gement can be centralized Supports challenge response authentication using hardware tokens like SecurlD and conventional passwords SYSLOG System event logging to MIT LCS UDP protocol Must be configured another system via DHCP option DNS Domain Name Service Converts text name into IP Address Only used in the URL specification needed to emulate a CD ROM Use is optional StarTech com Specifications Console Connectors Local Host Connectors LEDs Maximum Number of Simultaneous Users Maximum Video Resolution Security Ethernet Cascadable Rack Mountable Supported Interfaces Power Adapter Dimension LxWxH 2 x PS 2 female 1 x DE 15 VGA female 3 x USB type A 2 x RJ45 WAN LAN 2 x DB9 serial female male 1 x R Port 2 x DC power connector 2 x PS 2 female 1 x DE 15 VGA female 1 x USB type B Power R Port WAN LAN Link USB Video 1 1600x1200 85Hz 128 bit SSL 10 100 BaseTX Yes Yes optional PS 2 USB 5VDC 3A center positive 168 0mm x 188 0mm x 22 0mm e Source code for the unit operating system is available upon request Please contact us by phone live chat or email to make your request This offer is valid for three years from the date of purchase and or for as long as parts or customer support is offered for this product Charges for the reasonable cost of copying and or conveying may apply StarTech com Technical Support StarTech com s lifetime technical support
36. he Server Remote Control unit you must adjust your BIOS settings to tell it to boot from a USB device NOTE You must select USB CD ROM as the boot device for the BIOS if using a CD ROM image and USB Floppy if using a floppy image Clicking on Logout will terminate your Web Interface section To re initiate the Web Interface you will be required to re enter your username and password VNC Connect Disconnect To launch or disconnect a Virtual Network connection with the controlled computer click on Connect or Disconnect as appropriate 19 StarTech com The Admin functions allow you to access all of the features you will need to perform an initial configuration of the SV1115IPEXT Network Config Dynamic Host Configuration Protocol DHCP Dynamic Host Config tion Protocol DHCP Automatic network configuration using DHCP is Enabled Disabled This feature applies only to the LAN port on the rear panel and is enabled by default When enabled the unit will automatically configure itself with an IP address when a DHCP server is present When disabled the LAN port will use the values assigned to it on the IP Addresses and Routing table below IP Addresses and Routing IP Addresses and Routing Port IP Address Subnet mask eae PT He padcast or reave EADE 192 168 2 12 255 255 255 0 0 0 0 0 192 168 2 255 ie 192 168 1 123 255 255 255 0 192 168 1 254 192 168 1 255 This table allows you to assign IP info
37. he host computer on the Home screen on the Web interface Note that you must be logged in as admin to use this feature From the Home screen Hard Reset Equivalent to pressing the RESET button on the managed computer The computer will restart Power Cycle The computer will power off pause for a moment and power on again automatically equivalent to pressing the POWER button off and on again on the host computer Turn ON Powers on the host computer Turn OFF Powers off the host computer Pulse Diag Int Restarts operating system on host computer Graceful off Powers down operating system on host computer From the VNC If you are inside an active VNC session and are logged in as admin you can use the Bribar to access IPMI features You have two choices from the Bribar 44 StarTech com Reset Equivalent to pressing the RESET button on the managed computer The computer will restart ON OFF Powers the host computer on or off depending on the current state of the host computer equivalent to pressing the POWER button on the host computer NOTE IPMI may not automatically close the host computer software safely when you issue a reset or power off command Since these features are equivalent to pressing hardware buttons on the computer itself the computer will respond in exactly the same way Always shut down your operating system and application software normally before issuing an IPMI command to avoid data loss o
38. ided to an appropriate electrical outlet plug the opposite end of the power cord into the AC DC adapter and plug the power connector into either the DC in or DC in 2 ports on the rear panel of the unit The LED underneath the power connectors will be solid green when the unit is powered 11 Power on the host computer NOTE If you are using cables other than those provided in the SV1115IPEXT package or branded by StarTech com ensure that the cables are of high quality and use the minimum possible distance necessary Low quality or excessively long particularly video cables between the host computer and the SV1115IPEXT could degrade performance NOTE In the event that you do not have enough integrated USB ports available on the managed computer to directly connect the keyboard mouse and SV1115IPEXT you may use a high quality USB hub on one of the computer s USB ports to make all of the connections IMPORTANT The SV1115IPEXT is convection cooled As such please ensure the vents on both sides are unobstructed Connecting a Local Keyboard Mouse and Monitor Serial port PS 2 mouse DTE USB hub ports Local i RESET button R Port PS 2 keyboard VGA port Local Local SV1115IPEXT has the capability to connect a local keyboard mouse and monitor to the host computer for maintenance and monitoring allowing users to physically use the host computer as though SV1115IPEXT were transparent If needed the unit can be run
39. infrastructure requirements the R Port modules use a single cable to carry both power and the data signal All configuration settings are stored separately in each attached device in non volatile memory so that they will not be lost in the event of a power outage or disconnection Connecting Serial Remote Control Modules to the SV1115IPEXT The cable for each serial device is similar to a phone cable and uses an RJ 14 connector For the first module connect the cable provided to the R Port on the rear panel of the SV1115IPEXT Connect the opposite end to the DATA OUT or similar port on the Serial Remote Control unit Note that some devices may use an integrated cable so you will not need to make a separate connection on the serial device Once you have added the first serial device to the SV1115IPEXT you can connect additional modules to the DATA IN or similar port on the previous module in the chain Once the cabling is attached the module becomes active after a 15 second initialization period For specific information regarding cabling and status indicators for a specific serial console refer to the instructions that came with the product Configuring Viewing Serial Remote Control Modules through the Web Interface Once you have one or more R Port serial devices connected you will able to configure and manage them through the Web interface You may need to modify the default settings on SV1115IPEXT to match your various R Port modu
40. is an integral part of our commitment to provide industry leading solutions If you ever need help with your product visit www startech com support and access our comprehensive selection of online tools documentation and downloads Warranty Information This product is backed by a one year warranty In addition StarTech com warrants its products against defects in materials and workmanship for the periods noted following the initial date of purchase During this period the products may be returned for repair or replacement with equivalent products at our discretion The warranty covers parts and labor costs only StarTech com does not warrant its products from defects or damages arising from misuse abuse alteration or normal wear and tear Limitation of Liability In no event shall the liability of StarTech com Ltd and StarTech com USA LLP or their officers directors employees or agents for any damages whether direct or indirect special punitive incidental consequential or otherwise loss of profits loss of business or any pecuniary loss arising out of or related to the use of the product exceed the actual price paid for the product Some states do not allow the exclusion or limitation of incidental or consequential damages If such laws apply the limitations or exclusions contained in this statement may not apply to you 62 StarTech com Making hard to find easy StarTech com has been making hard to find
41. l movements of the mouse While this is usually a beneficial interface enhancement it can interfere with the operation of the SV1115IPEXT and should be disabled on the host computer before a remote session is attempted Follow the instructions below to disable mouse acceleration for the operating system installed on the host computer Windows 98 1 From the Control Panel click on Mouse 2 From Mouse Properties click on the Motion tab T StarTech com 3 Make sure the Pointer speed bar is centered and Acceleration is set to None Windows 2000 1 From the Control Panel Click on Mouse 2 From Mouse properties click on the Motion tab 3 Make sure that the Pointer speed bar is centered and Acceleration is set to None Windows XP and Windows Server 2003 1 Go to Pointer Options and turn off Enhance Pointer Precision and ensure that the pointer speed bar is centered Linux Unix and X Windows 1 Add this command to your xinitrc xsession or other startup script xset m 0 0 0 For more information please refer to Troubleshooting Configuring the SVITISIPEXT V1115IPEXT offers four distinct methods for configuring the unit for your network Which method will work best will depend on your level of experience and your specific network configuration Web Configuration Using the On Screen Display EMTEA ings SV1 IPEXT his web No LAN addr 192 168 2 12 Netmask 255 255 255 0 Gateway n a Ethernet 00 0E C5 00 51 50
42. les default configuration Consult the documentation that came with your R Port module to determine if you need to modify the default settings to complete the installation To be able to configure your R Port modules you must be logged in as 52 StarTech com admin Other users will be able to view which modules are active but cannot configure them Once you are logged in choose the Admin Setup option from the menu at the top of the Home screen in the Web interface Click External Serial consoles setup and control You will be presented with the Serial Consoles Attached menu and a table with the following headings You can assign a value 1 99 to each attached serial remote control module This does not affect the configuration or operation of the device in any way but is simply a means to sort this list for ease of management Name Description An identifier for the R Port module Like the number assignment it is for ease of administration only Baud bps This is the communication speed for the device and the setting here must match the setting on the module itself All common baud rates between 300 and 115 200 bps are supported Mode Sets the character framing scheme that the SV1115IPEXT will use with the R Port module You can choose from the following selections 8N1 Eight bits no parity one stop bit default and most common 7N1 701 7E1 7M1 7S1 Seven bits none odd even mark space parity one stop bit
43. main menu quickly press F7 twice quickly You must press the key twice within one second If you press it once or too slowly then the F7 key s are sent to the host just like any other key This is the only way to get into the menu system if the Bribar is disabled Here is the main menu for a typical system Main Menu Net Addr No net address scription location The main menu window may be moved by clicking and dragging on the title bar It can be closed by pressing Escape or by clicking on the red X in the top right corner Here is a guide outlining various fields from the Main Menu Most of the functions operate immediately Other functions require a response to a confirmation prompt first before performing the requested function e Identification Fixed text label that is defined by the user in the Web interface This does not affect the operation of the system and is intended to assist with administration e Status Current status of the attached system and the status of the unit e B W Min Avg Max Auto Bandwidth control Current operation will be indicated with white highlighting If you choose Min Avg Max then you will override the default Auto As the automatic mode measures actual network performance you may see the current mode switch from Min up to Avg or Max The different modes indicate more 33 StarTech com time spent on compression versus more bandwidth There is no visual difference between the mod
44. menu In Ej Insert or eject the emulated USB disk Enabled only if the host recognizes the USB disk R W Shows if the disk image is readable and or writable If the disk is readable the R letter will be white Whenever the host reads from the disk the R letter will glow green for a few seconds Whenever the host is writing to the disk the W letter will glow for a few seconds 8M The type of USB disk selected is indicated here The letters Flpy indicate floppy disk and CD indicates emulated CD ROM PS 2 This area will show either PS 2 as in this example or USB to indicate if keyboard and mouse are being emulated via USB connection or PS 2 signals If Autosync appears beneath this indicator the mouse pointers on the local mouse and the VNC session will be synchronized automatically 1 A S These flags show the state of the keyboard lights NumLock ShiftLock and ScrollLock respectively X Click this button to close the Bribar and hide it This can be very useful on a client machine that has a screen size the same as the remote machine No vertical screen space is wasted with the Bribar Use double F7 to start the main menu then click on the Bribar to restore the feature Other items If the servers screen is larger than 1024x768 additional buttons will be shown to the right of the above listed items These are all keyboard shortcuts and are duplicated in the Keys menu 32 StarTech com Main Menu To access the
45. mmand set that the SV1115IPEXT will send to the modem to activate it The string included should work with the majority of modems and configures the following connection properties answer incoming calls on the first ring enable hardware flow control and lock the connection speed Your modem s documentation will describe other potential init strings that you can use to alter the connection properties For instance you could commit the settings to the modem s non volatile memory NVRAM or allow the modem to adjust the 47 StarTech com connection speed for greater stability and so on You may wish to test the connection with the default init string first before making changes specific to your modem model or situation to simplify the troubleshooting process Click the Commit button to save your changes and activate the modem feature with the specified settings Configuring the Remote Connection This section describes how to configure a typical Windows dial up session to access the modem connection on the SV1115IPEXT The instructions here relate to a Windows XP configuration other versions of Windows are similar 1 Open My Network Places from the desktop or the Start menu Click View network connections Click Create a new connection under Network Tasks The New Connection Wizard window will open Click Next Select Connect to the Internet and click Next Select Set up my connection manually and click Next
46. modem feature is enabled you can use a line modem connection on the serial port using a serial cable to begin a PPP session If you are using the DTE Serial port on the front panel use a null modem serial cable If you have disconnected the modem and are using the DCE Serial port on the rear panel for the PPP connection use a straight through serial cable When the modem is not actively connected you can begin a PPP session at up to 460 kbps To hang up and re connect the modem end the PPP session If you need to configure the device over a serial connection while the modem option is enabled connect a serial cable see immediately above for instructions on what type of cable to use for the port you are accessing on the SV1115IPEXT and begin a terminal session following the instructions under Terminal Configuration Using a Serial Cable in this manual Once connected you will see the following message Expecting a modem if human type admin password Or start PPP Type the password for user admin and press Enter The password will not appear on the screen The configuration menu will appear Make the changes you wish or press q and Enter to exit and leave the modem connection active 50 StarTech com Troubleshooting Guide The following messages will appear in the system log on the Status screen in the Web interface and may help to diagnose problems with the modem configuration Starting PPP for auth on port
47. n Accessing the Web Interface Once a dial up connection has been established you can access the Web interface or start a VNC session using the following IP address https 99 99 99 99 You can now login to the Web interface and or VNC session normally Note that the remote machine the one you dialed from is automatically assigned the IP address 99 99 99 100 for the PPP session This and the IP address of the SV1115IPEXT cannot be modified The following TCP IP port numbers are assigned for a PPP connection regardless of the settings configured in the Web interface for the LAN or WAN ports HTTPS 443 VNC clear text 5900 VNC SSL secured 15900 SSH 22 Performance Notes e All images over the PPP connection will be gray scale to conserve bandwidth If other users are connected while a PPP session is 49 StarTech com active their screens will be in gray scale as well When PPP in inactive color is automatically re enabled e Some areas of the screen may not be updated as frequently as others and animations or other auto updating areas of the screen may appear out of focus or blocky as a result Since the area around the mouse pointer is refreshed most frequently hold the pointer over an area to improve its clarity e t may be beneficial to minimize any unnecessary icons backgrounds or other clutter on the host computer s desktop to make the dial up connection as efficient as possible e When the
48. n empty MS DOS disk with a single file called Put files here TXT SV1115IPEXT is able to read most MS DOS Windows formatted disks and presents the files via the Web interface However disk emulation occurs at the lowest level so that other disk formats can be used if you have the tools needed to create and read the disk images At the bottom of the page are the upload and download options for the entire disk image Any image that is exactly 1 474 560 bytes long will be treated as a floppy Images of other sizes are supported up to 8MB CD ROM Mode The SV1115IPEXT does not store any data in this mode Instead it emulates a USB CD ROM drive with a disk inserted The data from that disk must be provided by an external web server You will need a copy of the CD ROM contents that you want to emulate as an ISO file This is a byte for byte copy of track one the data track of a data CD ROM The ISO file must be made available on a web server that can be accessed by SV1115IPEXT To switch to this mode type in a URL pointing to the ISO image and click on Commit The system will connect to the web server and test the file for access If successful you will be shown a short report on the file contents and the disk will be ready to use Currently there is no other way to preview or browse the contents of the CD ROM image except from the host CD ROM Web Server Requirements e Data must be hosted on a web server that the SV1115IPEXT can acc
49. nd or symbols of third party companies not related in any way to StarTech com Where they occur these references are for illustrative purposes only and do not represent an endorsement of a product or service by StarTech com or an endorsement of the product s to which this manual applies by the third party company in question Regardless of any direct acknowledgement elsewhere in the body of this document StarTech com hereby acknowledges that all trademarks registered trademarks service marks and other protected names and or symbols contained in this manual and related documents are the property of their respective holders StarTech com Table of Contents WMEFOCO UCU OM soi ccecceisecteie ds cases dene siaaa aeure adaru 1 Packaging Contents System REQuirememtS sesicvsesteecvesvevesersvicevnievestsavseesvisawsesnssceaeceeres 1 Required Cables and Hardware cccccesceeeeeeeeeeeeeeeeteeeseees 2 WnsStallatiO mise ccee cee cceccecessesscccescesssceesscees see vessateeecceedvacevexexde Connecting to the Host Computer and Network Connecting a Local Keyboard Mouse and Monitor 6 Disabling Mouse Acceleration on the Host Computer 0 7 Configuring the SV1115IPEXT sccccssseeeeeeeeeeeeeneeeees 8 Web Configuration Using the On Screen Display e 8 Web Configuration Using DHCP ceceeeeeseereeeesereeteeteeeeeeateee 10 Web Configuration Using Static IP cceeeeeeeeee
50. nt feature that allows remote hardware restarts and the ability to power the host computer on and off You may be able to take advantage of this feature if the host computer you are managing supports IPMI Intelligent Platform Management Interface Host Computer Requirements The host computer must support the IPMI standard version 1 5 to use this option Most popular server motherboards now support the IPMI 40 StarTech com standard To determine if your computer supports this IPMI consult its documentation for more information IPMI is used to configure and control a device on the motherboard called the BMC Baseboard Management Controller using a dedicated serial port Once the computer is configured for IPMI management the serial port on the host computer is normally reserved by the BIOS solely for that purpose and cannot be accessed or recognized by the operating system It is therefore unlikely that a serial port provided by an add in card will be able to act as an IPMI port so you must use a serial port integrated on the motherboard of the host computer If the computer you are managing only has a single serial port you must add an additional port or ports via an add in card if you need a serial port for other purposes i e modem Enabling IPMI support usually requires enabling options in the host computer s BIOS setup software and the instructions will vary considerably from make to make and model to model Normally a pa
51. o upgrade after the system is in operation go to the Manage Firmware page and scroll down to the section entitled Purchase Options Look for a unique code such as 4 C80C B960 1 0 If you provide this code to the technical support department they can give you an unlock code that will open any feature you request Type in the code provided exactly into the area provided and click Submit The new features opened by the code will be enabled immediately but you may need to reboot the unit to begin using certain features Info Status Port Numbers Help Site Map Copyright The Status screen displays a system security log various system settings and the ability to generate a copy of the system configuration in plain text format Port Numbers provides a table allowing you to change TCP port values for services available on the SV1115IPEXT By default they are factory set to common Internet values You may wish to enhance security by disabling services that you will not use with the unit To disable a service change its port number to 0 For flexibility both the LAN and WAN ports can be configured separately When you have made any necessary changes click Commit Changes to use the settings the next time the SV1115IPEXT restarts To force the unit to restart immediately click Restart Servers Help Menu Provides an FAQ Frequently Asked Questions listing to assist you with the features and operation of the SV1115IPEXT 26 Sta
52. olled computer in its current state This screenshot will update periodically automatically Saved image files are stored in PNG format File Transfer The SV1115IPEXT is able to emulate a virtual disk drive attached to the host via USB and must have the optional USB cable connected to the SV1115IPEXT and the host computer to function Depending on configuration it will appear to the host as a floppy drive 1 44MB an 8MB RAMdisk or a CD ROM The host computer does not require any special drivers or other configuration You can transfer files to the virtual disk at any time SV1115IPEXT will wait until the host is not using the disk and add or remove the files When the host computer next looks 16 StarTech com at the drive it will notice the changes You can read files from the virtual disk at any time as long as the host is not actively writing to the disk All of this happens in the background and you may treat the virtual disk as a shared drive without restrictions Access to the files is performed through the web interface The contents of the root directory are shown on the home page You can download files as you would any file on the web right click and Save target as To upload a file click Browse select a file and then click Upload Files and directories may be deleted using the Delete button situated to their right Change Disk Type When emulating a floppy disk or RAMdisk the data is stored in RAM on the
53. or bottom and right or left edges of the remote screen Remember to save your position changes Cannot login via SSH Remember to use either admin or a username created in the system as the user name you give your SSH client If you see a warning about identity of host cannot be verified and a question about saving the host s fingerprint this is normal for the first time you connect to any machine running SSH You should answer yes so that your SSH client saves the public key of this host and doesn t re issue this warning Certificate warning shown when connecting via HTTPS It is normal for a warning dialog to be shown when connecting via HTTPS The SSL certificate SV1115IPEXT uses is created when the unit is first produced It does not contain the correct hostname subject name because you can change the hostname as required Also it is not signed by a recognized certificate authority CA but is signed by our own signing authority Don t set LAN and WAN to the same IP Address This type of installation will not work If you want to use both ports in redundant mode enable the Ethernet bridging option and plug both into the same network The WAN IP address is not used in that 58 StarTech com configuration Mouse performance is erratic when using the GNOME or KDE desktop in a Linux X Window environment The mouse controls in GNOME and KDE environments offer both an acceleration and sensitivity setting The foll
54. ort on the front panel requires the use of a null modem serial cable The DCE Serial port on the rear panel requires the use of a straight through serial cable Connect a female end of a serial cable to the serial port used for serial access on the host computer Connect the opposite end male 12 StarTech com if connecting to the DCE Serial port female if connecting to the DTE Serial port to the SV1115IPEXT Configure the terminal software with 8N1 settings Connection speed 115200 bps No of bits 8 Parity None Stop bits 1 i aixi Connect To Settings Pat Sanos B KVMIP Test Change Icon Country region United States 1 Z Enter the area code without the long distance prefix ail D z Aeacode E2 Paty none SS Phone number Connect using COMS x sewe j E Configure Flow control Hardware z Restore Defaults cont J sample HyperTerminal configuration 13 StarTech com Using the Web Interface The Web interface is the most intuitive way to configure the V1115IPEXT Offering a Java based VNC client that can be used to control the host computer from a remote location as well as support for any industry standard HTML Web browser You can access the Web interface by opening your Web browser and entering the IP address of the SV1115IPEXT you wish to access configure The IP address will be either a the address assigned by your DHCP server as identified in the p
55. owing directions correct this issue and apply to Red Hat Fedora Core 2 but should be similar for other distributions that use GNOME or KDE 1 Click the Launch menu icon 2 Choose Preferences gt Mouse 3 Click the Motion tab 4 Set the Acceleration bar to the setting immediately left of center 5 Set the Sensitivity bar to the left most settings lowest possible 59 StarTech com Supported Protocols Service Description Benefit SSH Secure Shell May be used to securely tunnel VNC and HTTP protocols HTTP Web redirector to HTTPS Convenience server to redirect all web traffic to encrypted port Clear text HTTP is not supported SNMP SNMP agent UDP Allows integration with existing SNMP network management systems HTTPS SSLTLS Encrypted web Secure control and management control of the device and attached system Screen snapshots may be downloaded Integrated Java VNC client with or without encryption allows control from any Java enabled browser Password protected VNC VNC RFB Protocol Server Standardized real time KVM network protocol Compatible with existing VNC client software VNCS SSL tunneled VNC VNC protocol tunneled via SSLTLS encryption For secure real time control of the server over public networks DHCP Eases network setup by fetching IP address and other network settings from a centralized server RADIUS Allows integration with existing RADIUS servers so that user mana
56. r already exists you will change the password for that user Machine Name System Ident This is a name that is used to uniquely identify this machine You might want to create a DNS entry that matches this name The name is provided as the Client Name for the DHCP server It is also shown at the top of each page in the web browser interface and is the desktop name for VNC clients Other identification details These values are for information purposes They are visible from the VNC client and via SNMP if enabled Location This string is sent as the system sysLocation value over SNMP It should describe the location of this system Contact Name This string is sent as the system sysContact value over SNMP It should describe who to contact regarding this machine Typically it includes an email address Network Address This value is not used in our configuration but is meant to store a user 22 StarTech com defined value that identifies the controlled machine on the network The official DNS name of the controlled machine is a obvious value to put here but you may use it for any purpose Description A user defined description for the controlled machine This menu allows you to configure a number of settings including changing the default password for admin recommended Read and consider the comments and instructions on this menu before making any changes as changing these features could make the unit in
57. r corruption Using the Modem Feature Background The modem feature allows the SV1115IPEXT to act as an Internet connection server for increased security and flexibility in connecting with the host computer Unlike the TCP IP connection used with the standard Web configuration and VNC clients the modem creates a one to one connection between the SV1115IPEXT and the computer you are using to manage the host computer that is essentially private as it bypasses the public Internet completely Note this feature requires both an external modem most standard connection protocols are supported and a dedicated phone line that can be connected to the modem for external access While it is possible to use the modem feature through some PBX systems this increases the complexity and reduces the performance of the connection For clarity the instructions presented here assume that the modem is connected to a typical POTS plain old telephone system line that is not routed through a phone management system or shared with other devices If you wish to use this feature through a PBX system it may require some experimentation and additional support from your telecom services provider and is not supported by StarTech com 45 StarTech com 2 168 2 12 192 168 1 123 StarTech com Ai Modem Option Admin t ni ng a Modem Connecti The SV1115IPEXT will work with virtually any Hayes compatible modem that recognizes the standard
58. rTech com Site map Menu This menu provides a hyperlinked directory of each setting available on the Web configurator Copyright Menu Provides the Terms of Use and other information related to the firmware and software on the SV1115IPEXT Using the Terminal Interface via Serial Port The terminal interface you can access via the serial port permits the configuration of the basic settings of the SV1115IPEXT While not intended to be a substitute for the Web interface it does allow you to configure some of the same functions The menu list below describes the options that can be modified through the terminal interface Note that you must use the W option to confirm and apply any changes made before you exit the terminal session NOTE This interface is uscd to set network parancters and perfora cereain ze Procedures But the Rsk of setup and configuraticn can only be dons using the web 4 Primary Ethernet Port LAM 00 08 c5 00 08 1a DHCD is enabled Current lease information Secondary Ethernet Port WAN 00rGe c5 00 08 1b IP Address 192 268 1 123 Motuask 255 255 255 0 Gateway 192 168 1 254 Broadcast 192 168 1 255 Ethernet bridge Disabled Machine nans noname Commands press one key then mter D Digable DHCD and use fixed I adaress iT Set semat G I Set default gateway B Sgt proaacact address optional 32 Set ID address WAN N2 Set netmask KAN G2 Set default gateway
59. raight through serial cable 46 StarTech com Place the modem near the SV1115IPEXT and an available telephone jack Connect the modem to the telephone jack data cable and power source according to the instructions in its documentation The opposite end of the modem s data cable should be a DB9 female serial connection Connect that end of the cable to the DCE Serial connection on the rear panel of the SV1115IPEXT Modem configuration Although most connections will work appropriately with the default settings on SV1115IPEXT manual changes can be made To do so Login to the Web interface as Admin Click Modem listed on the left side of the main page You will then be presented with the Modem Option menu see above Make the following changes to enable and configure the modem connection e Enable modem connections PPP via serial port modem select Enabled e Baud rate to use affects connection between us and the modem only select 115200 e Init string leave as ATEOSO 1 amp K3 see below The baud rate dictates the connection speed between the SV1115IPEXT s serial port and the modem and does not affect the connection speed between the local and remote modems as they will negotiate their own connection speed when a connection is made It is highly recommended that this setting be left at the default for best performance The initialization init string is the command using the standardized Hayes AT co
60. revious section or b 192 168 1 123 if your network uses static IP addressing The Login Screen Username MEM Password M Before you can access the Web configuration interface you must enter a user name and password The default username and password as shipped from the factory is username admin with a password of admin NOTE Before the login screen appears your Web browser may display a warning about an invalid security certificate This does not affect the security of your data in any way Whenever you are prompted about a certificate security problem by your browser or the Java VNC client always choose the option to continue For more information please consult the section entitled About Security Certificate Warnings 14 StarTech com Web Interface Introduction After the initial login screen the screen will be divided into several sections four of which will remain on the screen at all times while viewing the Web Interface Name At the top of the screen the name of the machine being controlled is displayed Tip Line The area directly below the Name indicates what function each selection from the Main Menu performs Hover the mouse pointer over each individual listing in the Main Menu to update this message according to the function performed by each listing Main Menu At the left most side of each page the Main Menu is displayed allowing users to choose functions offered by the Web Interface Help
61. rmation for the LAN and WAN ports separately If you are using DHCP the values for the LAN port will be filled in automatically and any changes made will not affect the setup If Ethernet Bridging is enabled the WAN port will use the same settings as the LAN port and any changes will not affect the setup for that port Adjusting the setting for the WAN port allows you greater control over how the SV1115IPEXT is configured for access from outside the local network particularly if a firewall or proxy is in use This section allows you to specify DNS servers and the default DNS domain suffix in use on the network If DHCP is enabled some of these values may be supplied automatically 20 StarTech com Domain Name Server optional in Name Server emerge 10 0 0 55 This section allows you to specify DNS servers and the default DNS domain suffix in use on the network If DHCP is enabled some of these values may be supplied automatically Commit Network Changes Clicking the Commit button applies any changes made on this page but leaves the old settings active until the next time the unit restarts Clicking Make changes effective now applies the changes and restarts SV1115IPEXT so the new settings take effect immediately Ethernet Address MAC Address Ethernet Address MAC Address LAN 00 This is the Ethernet hardware address of this units LAN WAN port It is set at the factory and cannot be changed You may
62. s It is enabled by default on the SV1115IPEXT but may need to be enabled on the other end of the connection For Unix systems the command is 55 StarTech com stty crtscts lt dev serial port e A maximum of four users may simultaneously login to the same module All users may type commands at any time and all users will see the same output Note the following e All users have equal access to all channels e A maximum of 16 R Port modules may be connected at any one time e You plug in and unplug any R Port module at any time When reconnected it will automatically become available after a 15 second initialization period Any log entries will be retained by the R Port module while deactivated but will not be available to users until it is re initialized About Security Certificate Warnings What is a security certificate Sites that employ secure TCP IP Internet connections include a certificate that confirms that users are connecting to a legitimate site and are not being redirected without their knowledge Certificates are issued by trusted third parties called Certificate Authorities CAs and contain essential details about a site that must match the information supplied to your Web browser Why do I receive a warning when access the login screen on the SV1115IPEXT As it redirects you to a secure SSL session by default the login screen may generate a warning from your Web browser or the VNC Java clien
63. ssword will be created by the BIOS that allows the IPMI feature to be accessed this password is exclusive to the IPMI feature and does not correspond to a password or account in the host computer s operating system If the Host Computer Does Not Support IPMI If the host computer you are managing with the SV1115IPEXT does not support IPMI StarTech com offers a non IPMI solution that also works via serial port and acts as a power concentrator and a power management device the 8 Outlet Serial Remote Power Switch PM815NAS For more information about this product visit www startech com or contact your local StarTech com dealer Connecting the SV1115IPEXT for IPMI Control You can use either serial port on the SV1115IPEXT to send IPMI access your choice will determine the type of cable you will use to make the connection The DTE Serial port on the front panel requires the use of a null modem serial cable The DCE Serial port on the rear panel requires the use of a straight through serial cable Connect a female end of a serial cable to the serial port that is configured for IPMI access on the host computer Connect the opposite end male if connecting to the DCE Serial port female if connecting to 41 StarTech com the DTE Serial port to the SV1115IPEXT Serial port DTE Serial port DCE Configuring IPMI on the SVITI5SIPEXT Once you have connected the IPMl configured serial port to the V1115IPEXT and enabled th
64. st computer If purchased install the unit in your rack or cabinet following the instructions that came with the 1110EXTRACK optional not included 2 If present disconnect the existing monitor and PS 2 keyboard mouse from the host computer 3 Using the provided integrated KVM cable locate the end with 3 StarTech com the male VGA monitor connector and connect it to the VGA out connector on the back of the host computer 4 Connect the PS 2 keyboard and mouse connectors on the same end of the integrated KVM cable as the male VGA connection you completed in the previous step 5 Insert the connectors on the opposite end of the integrated KVM cable female VGA monitor connector keyboard mouse to the Video IN Host Keyboard Host Mouse ports on the rear panel of the SV1115IPEXT as appropriate 6 Using a Category 5 Ethernet patch cable connect the LAN connector on the rear panel of the SV1115IPEXT to a network data jack usually on a hub switch router or pre wired wall jack 7 Optional If needed connect the WAN connector on the rear panel of the SV1115IPEXT to a network data jack usually a hub switch router or pre wired wall jack For more information on the WAN port please refer to the section Configuring SV1115IPEXT for important information 8 Important If you want to continue to use the host computer locally skip step 10 and go directly to Connecting a Local Keyboard Mouse and Monitor a
65. submenu Shows status of floppy Ramdisk or CD ROM and permits easy insertion or eject KVM Menu Generates the key sequence used to access the on screen menu for an enterprise class KVM switch When these conventional KVM switches are combined with the SV1115IPEXT this key makes accessing their built in menu easier especially from the Java client This button will only be shown when an external KVM has been enabled via the web interface 34 StarTech com e Bribar Closes or reopens the Bribar window along the bottom of the screen VirtKeys Menu VirtKeys Clicking any button in the top half of the window simulates pressing and releasing the indicated key In the bottom area of the screen clicking will simulate the indicated Meta key being pressed You may then click in the top part to send another key and release the Meta key at the same time Alternatively you may move the mouse outside this window press the regular key and then choose RESET to release all depressed keys The VirtKeys menu can be left open while using the host system You can then click the required button at the suitable time and still interact with the host in a normal fashion Examples e Citrl Alt F4 Use L Ctrl then L Alt in the Toggles area Then click F4 e To bring up the Start menu under Windows Click the L Windows button at the top left of the above window 35 StarTech com Video Tuning Menu Tuning ame
66. t find the test pattern on the screen it will say so Check that the pattern isn t scaled or covered up It s important 36 StarTech com to perform this operation in 24 bit or 32 bit color video mode i e True Color Although the algorithm may work in 16 bit or 8 bit color video modes the results will not be optimum and usually it won t be able to recognize the test pattern Pressing the Advanced button will open the Advanced Video Tuning menu While the vast majority of users will not need to adjust these settings it offers added control of the video settings of your VNC sessions Sampling Phase does not normally need to be used since SV1115IPEXT tunes the sampling phase whenever the video mode changes This button does not require a test pattern but will perform optimally when used with our standard test pattern For your reference the sampling phase number is shown to the right of the Filtering button Noise Filter controls the advanced video filtering of our system Unlike other filtering algorithms our noise filter will only remove noise It does not degrade the signal quality or readability of small text You may turn it on and off using the indicated button or set it to other values using the arrows Higher numbers cause more filtering and may cause artifacts when moving windows The most common visual artifact is a vertical line dropping when moving windows horizontally You may use the Redraw button to correct th
67. t for two different reasons First the CA that has issued the certificate on StarTech com s behalf may not yet be recognized as a trusted source by the computer you are using to access the V1115IPEXT Second since the unit could be configured in a number different ways it is impossible to supply a generic certificate that will match your exact network settings Is my data safe Yes The security certificate does not affect encryption effectiveness in 56 StarTech com any way nor does it make the SV1115IPEXT any more vulnerable to outside attacks Can I prevent the warning from occurring Yes You have two options that may prevent the warning from occurring First if the Web browser you are using offers the option to ignore the warning for future visits the browser will no longer generate a warning if that option is selected Second if you install the certificate from the SV1115IPEXT onto the host computer see below and if the unit is configured with a domain name ending in com net org gov edu US ca uk jp or tw i e remotecontrol mydomain net then the warning should no longer occur Installing the new certificate The following instructions detail how to install the certificate from the V1115IPEXT onto your local computer in this case when using Internet Explorer with Windows XP 1 Open your Web browser and go to the SV1115IPEXT login screen Click the Update security certificate link 2
68. t settings on each R Port device to fit your preferences and the needs of your application If you click the Connect button next to the device you want to configure two new windows will appear The smaller of the two is a login screen the other is a SSH terminal window Click the login window and sign in as admin using the same password as the Web interface to activate the terminal window You will see a welcome banner similar to the following Baud rate 115200 bps 8N1 Connected to 1 none Press Ctrl Shift _ for menu You are now connected to the R Port module in a live terminal session Commands you type will be echoed on the terminal screen The module also offers a simple menu system that allows you to change its configuration settings similar to the function of the menus in a terminal software package Press Ctrl Shift _ underscore on the keyboard to access the menu It will be similar to the following RS 232 Menu 1 none 115200 bps 8N1 Q Disconnect Send break H Hangup line drop DCD E Send Ctrl Shift _ 54 StarTech com L Low log entries line buffer 1 Show last 10 log entries other Return to connection Press key gt To execute the desired command simply press the corresponding key on the keyboard You can also execute the command and avoid the menu by pressing the Ctrl Shift _ key combination quickly and pressing the letter of the command To qui
69. t the menu press Q on the keyboard when the menu is active These commands are not sent to the device you are managing and relate to the R PORT module itself Remote Login via SSH You can also use a standard SSH client to access the R Port options if you wish to avoid using the Java based SSH client in the Web interface Simply use your SSH client several freeware packages are available for download along with commercial applications and connect to the IP address of the SV1115IPEXT using port 22 default Log in to the SSH session as admin using the same password as the Web interface At the command prompt type connect x where x is the number of the R Port devices you wish to manage Alternatively you can enter the command connect I to see a list of active devices Operating Notes e If the power supply to the R Port modules you have connected becomes faulty short overload then the R Port LED on the front panel of the SV1115IPEXT will show red Under normal operations this light should remain green The R Port connector on the rear panel also has an LED that mirrors the status of the light on the front panel Note The rear LED status was reversed on some early units where red normal and green fault This does not affect operation in any way but a green LED on the front panel and a red LED on the rear panel indicates that you have one of these units e Hardware handshaking CTS RTS is required for speeds exceeding 9600 bp
70. through a typical KVM switch like any other computer Using a KVM cable you can connect the Server Remote Control s host computer inputs to the 6 StarTech com console connectors on a KVM switch allowing you to control more than one computer remotely using a single Server Remote Control If you want to use SV1115IPEXT through a KVM switch consult the documentation that came with the switch for more details on how to make the necessary connections See the section entitled Configuring the SV1115IPEXT for more information on using a KVM switch with the SV1115IPEXT To connect console devices 1 Connect a standard PS 2 keyboard to the Local Keyboard port on the front panel of the SV1115IPEXT 2 Connect a standard PS 2 mouse to the Local Mouse port on the front panel of the SV1115IPEXT 3 Connect a SVGA compliant monitor to the Video Out port on the front panel of SV1115IPEXT 4 Power on the host computer Disabling Mouse Acceleration on the Host Computer NOTE If you are using USB to connect SV1115IPEXT to the host computer you will not be required to adjust the mouse settings on the host computer as this device uses Absolute mode which eliminates any problems you may otherwise experience with mouse synchronization or host mouse acceleration Many operating systems offer a feature called mouse acceleration allowing the user to adjust the responsiveness of the cursor on the screen in relation to physica
71. ur keyboard At any time you can return to the previous menu by pressing the Page Up key Main Menu SV1115IPEXT Please choose Change Password Warm reset Clear network settings Factory Defaults Logout StarTech com Web Configuration Using DHCP This method requires that your network implement DHCP Dynamic Host Configuration Protocol usually on a server or network access device such as a router that dynamically allows devices to join the network without pre configuration It also assumes that you will have easy access to your network s DHCP log since you will need to know the IP address of the unit to complete the configuration over your Web browser If you are unsure of how to access your network s DHCP log contact your System Administrator for details If the unit is powered on and connected to the network via LAN port on the rear panel it will automatically attempt to lease an IP address using DHCP Before you can begin the configuration process you will need to access the DHCP log from your file server or other device that acts as the DHCP server on the network A simple DHCP log looks similar to the following DHCP Client Log t oH ur LAN cher re currently bnked to the Broadband router s DHCP server The information displayed for your own network may vary significantly from the data displayed in the image but should supply at minimum three essential details IP address MAC address and de
72. ur needs there are several popular freeware shareware and commercial VNC clients available Contact your system administrator or local software vendor for assistance NOTE Some native VNC clients may require a flag or setting indicating they should use BGR233 encoding by default If this flag is not set you may see a garbled picture and the client will fail The Unix versions of VNC require the flag bgr233 For examples on using this flag review the commands in the following section SSH Tunnel with Native VNC client If you are using OpenSSH here is the appropriate Unix command to use based on the default settings on a machine at 10 0 0 34 ssh f I admin L 15900 127 0 0 1 5900 10 0 0 34 sleep 60 vneviewer bgr233 127 0 0 1 15900 Same command but using the WAN port ssh f I admin L 15900 127 0 0 1 5900 10 0 0 98 sleep 60 vneviewer bgr233 127 0 0 1 15900 Notes e A copy of these commands with appropriate values filled in for your current system setting is provided in the on line help page This allows you to cut and paste the required commands accordingly e You have 60 seconds to type the second command before the SSH 29 StarTech com connection will be terminated e The port number 15900 is arbitrary in the above example and can be any number 1025 65535 It is the port number used on your client machine to connect your local SSH instance with the VNC client If you want to tunnel two or mor
73. vice or machine name for the computers and other devices connected to your network The values for the SV1115IPEXT tested above are as follows IP Address 192 168 22 4 MAC Address 00 0E C5 00 08 1A Device Name none The easiest way to identify your SV1115IPEXT on the network is by its MAC address a unique hardware identifier that is specific to your unit The MAC address of the unit can be found using the OSD setup screen Write down this number and keep it for future reference Once you locate the MAC address of your unit in the DHCP log you can match it to its leased IP address and proceed with the Web configuration NOTE Once you have located the IP address of the SV1115IPEXT 10 StarTech com and wish to proceed with the Web configuration do not power off the unit or your DHCP server since the Server Remote Control might lease a different IP address Should this happen reexamine the DHCP log to verify the IP address again NOTE DHCP functionality is not affected if you also connected the WAN port on the SV1115IPEXT to your network see below However it is not recommended that you connect both the WAN and LAN ports to the same network segment Web Configuration Using Static IP Since some networks rely on static IP addresses every device has a pre configured IP address that does not change the DHCP access method described above is not applicable in those situations To accommodate this type of installation the WAN

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