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1. The dialog window offers a selection between two options of creating and use of the installation script www grisoft com GRiSOI Copyright c 1992 2006 GRISOFT s r o All rights reserved a GRiSOFT CD or installation script Remote network installation CD or installation script Selecting the CD or installation script option AVG S Tool will create an installation script for running the installation into a selected directory The content of the directory can be then copied to a CD used as an installation CD or you can use the created files for remote installation The selected option does not offer the possibility of remote installation to the network workstations or servers Settings Default settings Save data Load data Show script Quit all AVG S Tool Installation script generator License information V Name Name M Company Compay sst i sSOOOUO OWOWOWOWWWWU IV License number 013465 456789 0132456124 Ss V Remote administration AVG DataCenter Connection String Jadminsw4156 Vv User usemame MV Password p Batch properties V Hidden installation IV Reboot computer after finishing AVG 7 5 setup if needed V Apply configuration template Select the directory containing the batch script and the AVG 7 5 setup files c avgsource Ej In the option CD or installation script dialog window you can define only the basic installation parameters O
2. To simple OK Cancel GRiSOI Copyright c 1992 2006 GRISOFT s r o All rights reserved Inform other AVG TCP Servers about update By ticking this checkbox you will allow the application to inform about newly downloaded updates also other defined AVG TCP Servers Enter the appropriate server IP value s to the IP addresses of subordinated servers field AVG Managed Update updating command will be then send to these addresses As a part of this command is information about URL which is to be used for updating defined by IP address port accepting HTTP requests and parameter Http Server Root all can be set in the General Tab Time until next attempt connect If AVG TCP Server does not receive a confirmation of AVG Managed Update command acceptance from one of the defined servers it will repeat the attempt later Choose the requested time interval in minutes IP addresses of trusted sources of update commands If you need AVG TCP Server to accept unsecured AVG Managed Update commands from different AVG TCP Servers it is necessary to define IP addresses of trusted servers into this field www grisoft com GRiSOFT Fill this field only on servers which are subordinated to AVG TCP Servers accepting AVG Managed Update commands from Grisoft s r o company All server addresses on this tab is possible to insert in the same way as addresses in the Client Info Tab i e as an full IP address sta
3. Information about stations and their membership in groups right mouse butto AVG 7 5 413 AVI 268 12 01 0440 Delete a Group The Delete group procedure is analogical to the group creating o Click the right mouse button over the name of the group that you want to delete o From the newly opened context menu select the Delete item Using the same context menu you can also Rename groups Stations can be assigned into a station group using the context menu Assign to group item You can highlight and assign more stations at once o Find a station that should be assigned into another group newly connected stations are listed in the New stations group o Select one or more stations that you want to work with o Click the mouse right button over any of the selected objects to open the context menu o From the context menu select the Assign to group item o A new window with the list of all available groups appears o Select the target group o The stations will be assigned to this group and automatically inherit the configuration defined for this group www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved all AVGADMIN MICHALKREJCI 4156 Program View Settings Service Information 98 VOR te 7230 x 5 Pe AVG version 7 5 413 FB Sessions m Stations Virus base version 268 12 01 0440 EH Versions HH Requests Main page Version Defaults Components Licence Resider_4 gt H Test res
4. al Alert Manager Component Settings Mair e Aae nia E Log Dilog Emal NTevent vV Dialog for Resident Shield action General Grouping Template DataCenter Test finished notification Dialog on virus infection in e mail IV Rule is active Name for the rule in the list The rule is executed when the event is raised in one of the event sources Resident Shield Cancel On the left side of the window there is a list of rules with active rules being marked On the right side you can manage the selected rule settings Default rules with automatic settings cannot be changed neither the rule nor the respective action General properties such as the rule name or rules grouping are common for all rules Tabs with an action definition included are marked with green arrows For each rule it is possible to define more actions The next screenshot shows an example of Display dialog to user action definition for the Dialog for Resident Shield rule This rule is launched if the Resident Shield detects a virus a Alert Manager Component Settings Dialog for Resident Shield General Grouping Template DataCenter Dialog for Resident Shield action E Log E Dialog E E Mail E NT Event Test finished notification Dialog on virus infection in email IV Action is active Dialog type Vitus found o l To whom the dialog will be shown Curentuserony x Showin
5. 13 AVG TCP Server AVG Managed Update Service Please Note AVG Managed Update service and all its settings is available only if you use a proper license The AVG Managed Update is a service for our clients that enables forced AVG updates invoked by the Grisoft Corporation Using the service a registered AVG TCP Server can be told by an external incentive a special TCP UDP packet sent by a program residing at the Grisoft server that a new update is available The update files are downloaded then and an update notification is distributed to the defined AVG clients instantly see the description of the Client info tab for details Thus you can obtain and distribute the update immediately after its release This is another security enhancement which helps to keep your system even more up to date than regular scheduled update checking But note that the scheduled update does not lose its sense on the other hand we recommend you do not neglect the proper setup of scheduled updates for they can serve as a reserve when the AVG Managed Update feature is not functional for any reason Note Only a server with a public IP address can receive update notification packets And for a server in a firewall protected network the respective port 4157 by default must be allowed for incoming connections The AVG Managed Update feature is controlled using two tabs in the AVG TCP Monitor Advanced Mode settings The application is accessible from the A
6. License information type in the license data such as Name Company and License number If you wish to take the Windows username for the Name field do not select the respective check box and leave the default system settings to be used Remote administration define the AVG DataCenter connection string and username password if applicable See chapter 6 7 Clients Connection to AVG TCP Server when having troubles If you do not want to use the remote administration options and you do not plan to install the AVG DataCenter and AVGADMIN leave the respective check box unselected Batch properties offers the selection of Hidden installation Apply configuration template Further you can specify whether the workstation Copyright c 1992 2006 GRISOFT s r o All rights reserved www grisoft com b GRiSOFT should reboot after AVG installation is finished this option is not selected by default o Select the directory containing the batch script and the AVG 7 5 setup files Specify the path to the directory where the installation script the batch and the AVG installation files are located You can either type in the path manually or press the aid button to open a new window then select the directory from the navigation tree of your local disc This dialog provides the following control buttons o Default settings returns the dialog parameters to the default settings o Save data saves the scr
7. V Enable DataCenter J Database path AVGDB FDB ka DataCenter access Username Database access l Username Passwo Directory where to store stations logs to disc C avgupdate logs pa Encrypted communication F Use transaction consistency mode DC request log level C Nolog Level C Level 2 To simple Cancel The tab is one of the enhancements of Advanced mode If you check the Enable DataCenter box on the AVG DataCenter database is then used In the respective section of this tab you can adjust parameters related to database access o Database path You can specify the path to the AVG DataCenter database either by filling in the exact path or by browsing your system using the J button www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved GRiSOFT DataCenter access The user name and password can be set for access to AVG DataCenter The values are optional but we recommend setting them up in order to increase security Database access The username and password for accessing the database engine itself can be set here Directory for storing station log files By default all log files are stored in the AVG TCP Server installation directory stored_logs subfolder If you prefer a custom location specify it here Note Firewall Logs will not be processed during Export I mport because they are stored outside the database due to
8. GRiSOI Copyright c 1992 2006 GRISOFT s r o All rights reserved AVG 7 5 I nternet Security Network AVGADMIN 7 5 User Manual Document revision 75 3 1 10 2006 Copyright GRI SOFT s r o All rights reserved This product uses RSA Data Security Inc MD5 Message Digest Algorithm Copyright C 1991 2 RSA Data Security Inc Created 1991 This product uses code from C SaCzech library Copyright c 1996 2001 Jaromir Dolecek lt dolecek ics muni cz gt This product uses compression library zlib Copyright C 1995 1998 J ean loup Gailly and Mark Adler This product uses Embedded Firebird SQL Engine without source code modifications in accordance to license conditions InterBase Public License v 1 0 http www borland com devsupport interbase opensource IPL html Firebird SQL Engine is available on project home pages http www firebirdsql org All other trademarks are property of their respective owners www grisoft com Contents 1 PMtrOCGuction ccccccesceeeeceeeeeeeeeeeeeeeeeeeeeeeaeeeeaeeeeaeeesaeeaeaeeeeaeeauaseauaeeaeaeeauaeees 5 1 1 AVG Network Edition SCHEME ccc cece ce eee ee eee eee teeta eee e teeta 5 1 2 AVG Internet Security Network Edition Functions cccceeeeeeeeee eee ee 5 1 3 AVG Internet Security Network Edition Functions Selection 00ce00 6 2 Terminology Defimition ccccccceeeceeeeceeeeeeeeeeeeeeeueeeeeaeeeueeeaeaeeeaueesaueeeauanes 7 2 42 AV
9. Min count of infec 0 IP address starts lt lt Back i i Cancel ini If there are additional parameters available for the selected report fill in the requested values You can leave it with default values as well For more information on templates see the templates section above Once ready press the Next button a Report Schedule Definition Wizard Scheduling J Please specify scheduling Generate once Generate time 04 09 2006 16 02 40 v C Generate periodically Period Y First generate 7 lt lt Back i Cancel Einist In this dialog choose whether you want to generate the report only once in the selected time or to generate the report periodically o Generate once Choose the exact Generate time and date o Generate periodically Choose Period daily weekly monthly for generation and First generate time and date Press Next to proceed to the next part www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved GRiSOFT lf Report Schedule Definition Wizard Sending e mail AVG TCP Server is not configured for sending e mails AVG TCP Server settings E mal address E mail subject E mail body Attached report format r lt lt Back T Cancel Fit If you have already configured Email tab in the AVG TCP Server settings dialog then you can skip this step and proce
10. Tests Scheduled tasks Rules E mail Firewall PUP excludes a a C Components Versions C Licence Owner name Technical Support Company GRISOFT s r 0 License Number 75SA E456 E654 e774e 4e66 441 C Resident Shield Cancel The layout of configuration windows is analogous for settings of particular users shared settings of stations users and group of stations or users a GRiSOI Copyright c 1992 2006 GRISOFT s r o All rights reserved General Settings Editing The general properties are divided into several logical groups separated by a color ruler with the highlighted headline Under the general properties panel you can find two buttons that enable you to print or copy the whole configuration o Print Prints the configuration on the selected printer A standard window with the printer choice and the print confirming dialog will be displayed o Copy Copies the configuration to other workstations or users The configuration value set can be copied to one or more stations users but also to a station user group Any value can be defined as a mandatory value or as an optional value default setting A value can be changed from mandatory to optional from its context menu right mouse button To specify a value s format and font distinguishing the mandatory optional values use the Settings Options main menu item The basic settings are distinguished by the AVG DataCenter mandatory monitoring mod
11. URL lt url gt Defines URL which shall be used for downloading the update files The recommended value is http update grisoft cz softw 70 update DIR lt path gt Defines the target directory for the update files download PRI lt id gt Defines the update files priority the default value is 3 recommended update NO_DIFF No differential update files will be used for AVG update FULL_ONLY Only full update files will be used CTF_ONLY Only the control file AVG7INFO CTF will be downloaded NO_DELBIN The unnecessary files will not be deleted after a successful download UPDATE_AVG Activates the update mode AVG installation on a computer on which the AVGINET Lite application is running will be updated If there is no such installation on the computer AVGINET Lite will be closed PREINSTALL Downloads the update control file AVG7INFO CTF analyzes it and if necessary will download available update files After the download the AVG update will be prepared All the processes will be finished after the next execution of AVG SILENT All error reports will be deactivated PROXY http user password server po rt Defines the proxy server connection and account TYPEOS Defines operating system for which updates will be downloaded Possible parameter values www grisoft com Copyright c 1992 2006 GRISOFT s r o
12. V License checking 1 H days 1 to 10 Cancel In this dialog window you can specify the time interval for performing the following tasks Refresh In the specified time period AVGADMI N refreshes the information displayed in the central table e New infections Every workstation sends its test results to the AVG DataCenter AVGADMIN regularly checks the test results table and every new virus appearance is immediately reported in the status window License checking AVGADMIN goes through all AVG license numbers used on separate workstation s and reports any discrepancy with the license policy The report on a possibly discovered problem is displayed to the network administrator via the status window entry 11 2 AVG DataCenter Update It may happen that AVGADMI N asks for the database update This situation occurs if you install a newer AVGADMI N version supporting new functions or if the data processing changed Usually the administrator is allowed to keep the database in its older format However we recommend transferring the database to the new format as soon as possible so that you can fully use all functions and features of the new AVGADMIN version From time to time the AVG DataCenter structure changes significantly then it is necessary to update AVG DataCenter before using the new AVGADMIN version in order to secure the correct performance In that case AVGADMIN will inform the user that it is not p
13. check for updates every N hours N can be set in the field on the right At specific times check for updates at times specified in the field below more times can be specified and set by moving them into the box on the right side using the _ gt button use the button to exclude the selected time from the set of update check times 6 6 AVG TCP Monitor Advanced Mode The AVG TCP Monitor Advanced mode is activated from the Simple mode by pressing the To advanced button To switch back to the Simple mode press the To simple button GRiSOFT www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved The advanced mode allows you to set up further and extended AVG TCP Server function configuration e g scheduling of the automatic launch of update files mirroring in the local network diagnostics level configuration setting up the connection to other database servers etc a GRiSOFT General Tab same tab in the Simple mode AVG TCP Server Settings Advanced Mode Managed Update Client Info Server Info Email General DataCenter InetLite Scheduler Port Local address v 456 7894 4874 897897 V Enable HTTP Support Local HTTP server root c AVGUpdate a HTTP server root avgupdate HTTP log file path on local disk e ____ M Status page URL phen ooo License number M Verbose To simple ai 56 Set default port Th
14. All rights reserved are winall MS Windows linux Linux all Both Linux and MS Windows Default value is all HELP or Basic help will be displayed HELPU AVG update related help will be displayed HELPM Mirroring of the update files related help will be displayed HELPE Return values description will be displayed Return values of AVGI NET Lite application 0 Update mirroring of update files was finished successfully 1 No new update files found New update files found New update files found and successfully downloaded Reboot is needed to finish the update The downloaded update control file AVG7INFO CTF is damaged this is caused by wrong URL specification in most cases Update was finished due to a damaged update file There was an error detected when checking URL There was an error detected when processing the command line parameters There was an error detected during the update 10 Update or download of update files was interrupted 11 Only help was shown GRiSOI Copyright c 1992 2006 GRISOFT s r o All rights reserved www grisoft com GRiSOI Copyright c 1992 2006 GRISOFT s r o All rights reserved 16 Anti Spam The Anti Spam component checks all incoming e mail messages and marks unwanted e mails as SPAM It uses several analyzing methods to process each e mai
15. Distinguish Users by Computer Domain Name You can also distinguish users by their computer or domain name www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved g GRiSOFT If the option is not active by default a username is saved in the database If activated every username is saved with the name of its respective computer name domain name Under the condition that all AVG DataCenter accessing users in the network have their own unique name it is not necessary to apply this option Otherwise if there are at least two users with the same name and they can only be distinguished by their respective domain you should apply this function For details on this option configuration you may want to see chapter 7 3 AVG DataCenter Mode Setting User Administration ll AVG DataCenter Mode Configuration Wizard Distinguish Users by Computer Domain Name Distinguish users by Computer Domain Name This function enables distinguishing users by the name of their computer or by the domain name Activate the function to select that every end user will be recorded in the AVG DataCenter by his user name and his computer domain name Deactivate the function to specify that the end users will be recorded in the AVG DataCenter by their user names only If it is guaranteed that every end user connected to the AVG DataCenter uses a unique name it is not necessary to activate this
16. Press the Cancel button to stop the operation at any time Workstations The option displays the current number of stations on which the desired operations should be performed Force install The option specifies that the AvgAgent service together with AVG should be installed even on stations where AVG is already installed This functionality allows you to perform AVG reinstallation on all network workstations Mask password Selecting this option will prevent the password from being displayed on your computer s monitor AvgAgent password Enter the password that will protect communication between AVG S Tool and the AvgAgent service on remote workstations If the password is specified no operations using the AVG S Tool can be performed on the remote workstations without knowing it The password is related to the AvgAgent service only and it does not influence any other remote station settings This password must be specified BEFORE you launch AvgAgent installation on remote workstations www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved To change the AvgAgent password follow these steps Type the new password into the AvgAgent password field Select the Force install option Run AVG remote installation A dialog asking for the AvgAgent password will be displayed enter the original password into this dialog After the installation the AvgAgent on the station uses the new pa
17. TAIE Stations All AVG version 7 5 413 Virus base version 268 12 01 0440 Main page Version Defaults Components Licence Resider 4 gt Station _ Station desc Group iie Data synchronizatior Data synchronizatior List of all stations right mouse button displays context menu Define new station Remove Edit description Assign to group Remove from group Shared settings for stations Shared settings in group Settings Reset configuration Set System Areas Test database to default Ask to perform update Ask for test results Ask For data synchronization AVG 7 5 413 AVI 268 12 01 0440 The configuration window itself contains the following tabs General settings Tests the Windows Explorer labeled button Scheduled tasks the calendar labeled button Rules for workstation only configuration of rules for event processing e E mail Firewall for workstations only For example the following window displays the configuration dialog for a particular station GRiSOFT www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved al Station DOC EN MK 01 only if the same items are not set in shared settings of stations nor in shared settings of group Settings for station DOC EN MK 01 Station uses all mandatory items from these settings which the station is a member of General settings
18. _jamilah 1 2 jamilah12 e Trojan horse BackDoor Generic ZDX Healed Fi C smazat anti rootkit test X_oddysee Oddysee exe Trojan horse BackDoor Generic3 Ws Healed Confirm Print F Heal Move to Vault Once you request an action then if the AVG station is active it will either try to find the requested test result and process all selected infections or if the test result cannot be found it will try to process the infection anyway since the full path to the file is always known In both cases one of the action result states listed below will be displayed in the Action for result column The possible states are as follows www grisoft com GRISOI i Copyright c 1992 2006 GRISOFT s r o All rights reserved GRiSOI Copyright c 1992 2006 GRISOFT s r o All rights reserved Asked for clean the station will try to heal the infected file Asked for move to vault the station will try to move the infected file to the AVG Virus vault Asked for rescan the station will scan the file again Successfully cleaned the file was successfully cleaned e Successfully moved to vault the file was moved to the AVG Virus vault on the station e File was rescanned the file was successfully scanned again on the station Cleaning is not available the file cannot be cleaned e Moving to vault is not available the file cannot be moved to the AVG Virus Vault Several other error states exist t
19. configuration option within the Action section If you have already selected an application with the advanced settings from the list of applications in the Applications tab the Application Properties dialog opens with the following extended interface ll Application Properties Application Name Dr Watson Windows Error Reporting Tool OK Application Path C AWINDOWS system32 dwwin exe m Cancel Action Advanced configuration v List of Rules Advanced Configuration Action Services Networks Log Create Rule Allow HTTP HTTP all networks No Edit Rule Delete Rule The following control buttons are available in the extended Application Properties dialog o Create Rule Edit Rule opens the same Application Rule dialog where you can define parameters for a new application rule or edit parameters of an existing application rule o Delete Rule removes the currently selected rule from the list of rules o Move Up moves the rule one position up in the list of rules o Move Down moves the rule one position down in the list of rules In the bottom part of this dialog you can see a new section named List of Rules Advanced Configuration This section contains information divided into four columns www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved o Action brings information on an action type assigned to the selected application o Services brings i
20. e g because the AVG DataCenter connection string has changed it is possible to change the communication string using the AVGW program with the CONNECT parameter set in the command prompt If you define this parameter the AVGW program will only set the new connection value and quit Due to this function the administrator can reconnect all AVG clients www grisoft com GRiSOI Copyright c 1992 2006 GRISOFT s r o All rights reserved to the new AVG DataCenter by including the following command into the login script AVGW CONNECT lt connection gt where lt connection gt is the string defining the connection The string is in the same form as the connection string set up interactively through the AVG Control Center This string must always be inserted into quotation marks Applicable command examples AVGW CONNECT http server firma cz 4156 AVGW CONNECT http 192 168 1 123 4156 AVGW CONNECT http NETWORKSRV 6 8 AVG TCP Server Command Line Parameters If you need some advanced diagnostics it is also possible to launch AVG TCP Server in an interactive mode not as an operating system service In this mode you can use command line parameters for additional configuration settings It is also the only accessible mode for Windows 9x Me operating systems Command line parameters are denoted by or character When a value is part of a parameter it is typed right behind
21. exception To edit an existing exception choose the row you want to edit and press Enter or alternatively use mouse to right click on the row to be changed and select Edit option from the menu www grisoft com CT ye Copyright c 1992 2006 GRISOFT s r o All rights reserved GRiSOFT ll Exception Definition m Checksum source file The path which will be applied on the client station C viry malware 4C14881 D dll Any location do not use full path File Info Selected file does not contain any version information Checksum 94b0be6662d43809f948b924c7da454b Re Validate Cancel To finish and save your changes press the Re Validate button iii Deleting existing exceptions To delete any of the existing exceptions simply select one or more rows and press DELETE button or use mouse to right click on the selection and from the menu choose Delete option www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved GRiSOI Copyright c 1992 2006 GRISOFT s r o All rights reserved 12 Centrally Controlled Update 12 1 Update Levels AVG offers three update levels to select from Priority update The priority update contains changes necessary for a reliable anti virus protection Typically it does not include any changes to the code and updates only the virus definition database This update should be applied as soon as it is available R
22. immediate download of update into the folder specified in the previous step then The recommended interval of update checks is 2 hours Detailed configuration can be performed also in AVG TCP Server advanced settings mode after pressing the Advanced button Update check interval Update check will be performed once a 2 hours v 15 minutes 30 minutes Advanced lt lt Back You can select an interval for AVG TCP Server to verify whether there are new updates available Choose the period in menu of the Update check interval item Note The recommended interval of update checks is 2 hours in general More specific options regarding the update check period can be specified in the Advanced mode press the Advanced button in the left down corner of the dialog to open the following new window www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved GRiSOFT AVG TCP Server Settings Advanced Mode Push Update Client Info Server Info General DataCenter InetLite Scheduler Run AVG InetLite C Never C At startup C Every N minutes Every N hours At specific times a OK Cancel You can choose from these update interval options in the window Never never check for updates At startup check for updates at every startup of AVG TCP Server Every N minutes check for updates every N minutes N can be set in the field o
23. longer than day count O Stations with positive infection Select all Select none The administrator can then select parameters from the list to define which of the inaccurate state stations should be displayed The group records can also be filtered according a selected item in the central table There are two options of filter settings using the keyboard shortcut ALT left mouse button AVGADMIN displays only records that have the same value recorded for the selected item parameters ALT right mouse button AVGADMIN displays only records that have different value recorded for the selected item parameters Switching into another set of records shows all stations again This filtering option can be used for all AVGADMIN sets Firewalls The Firewalls group contains a list of all network stations with firewall enabled Double click your mouse or press the Enter key to open Firewall configuration Dialog Only certain settings are allowed to change because of safety precautions To review all settings and conditions in detail see chapter 10 6 Firewall Sessions The Sessions group offers a structured overview of information on relations between stations users and specific AVG applications installed on workstations The central table works with the following three tabs www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved GRiSOFT All an overview of all AVG applications ru
24. AVG Firewall Configuration Computer in domain General Profile Profile switch Applications System Networks Log AVG Firewall applications and rules overview Application Actic A Add Application E AVG Personal E mail Scanner Allow _ P AVG Alert Manager Allow Edit Application E Application Layer Gateway service Allow al AVG Remote Administration Allow Delete Application EJANG Agent Allow af AVG Control Center Allow a AVG Update Downloader Allow Fava updates mirroring Allow EAG S Tool Allow al AVG TCP Server Allow lt SIRISIRININISIIS If there is no rule for an application C Allow Ask AVG Personal E mail Scanner aygemc exe Allow On the Application tab you can also find a section named If there is no rule for an application here you should specify what action should be performed in case a new application attempts to communicate over the network and there is no rule specified for this application in the Firewall yet e Applications Advanced Settings Note Use of the Advanced Settings can be recommended to well experienced users only The Applications tab also allows you to configure advanced settings for specific application For a new application use the Add Application button www grisoft com GRISOI i Copyright c 1992 2006 GRISOFT s r o All rights reserved GRiSOFT and in the newly opened Application Properties dialog select the Advanced
25. AVGI NET Lite is installed in this directory C Program Files Grisoft AVG TCP Server 2 7 AVG Client The term AVG client is used when speaking about a single AVG installation on a workstation within the network Via AVG TCP Server the AVG client communicates with the AVG DataCenter and takes over the default settings raises demands for specific settings sends the test results back to the AVG DataCenter etc www grisoft com GRiSOI Copyright c 1992 2006 GRISOFT s r o All rights reserved GRiSOI Copyright c 1992 2006 GRISOFT s r o All rights reserved 3 AVG Internet Security Network Edition Installation 3 1 AVG Internet Security Network Edition Installation Steps AVG Internet Security Network Edition installation and configuration is divided into these steps e AVG TCP Server installation AVGADMIN installation AVGADMIN connection to the AVG DataCenter It is strongly recommended that you go through the whole documentation first to get a general overview of AVG Internet Security Network Edition possibilities so that you can set the configuration that best suits your needs 3 2 AVG Internet Security Network Edition I nstallation Process AVG Internet Security Network Edition can be launched using the exe file within the AVGADMIN directory on the installation CD The latest installation package can always be downloaded from the Grisoft website at www grisoft com in the downloads section
26. Clone Service makes creating a new service record easier and more comfortable for you To use this option highlight a service in the list of services Services dialog and press the Clone Service button A new service record will be created with predefined parameters taken from the definition of the cloned service Then you can easily edit the parameters for the new service g Networks Note Once you change these Firewall Network settings in the Shared settings for stations all network interfaces settings will be deleted This feature cannot be set from the AVGADMIN because individual workstations in the network will always have different network interfaces On the other hand it is possible to manage user defined networks defined by IP range etc When editing individual stations assigning rules to interfaces will be possible as well The Networks tab offers a list of networks that the application communicates with You can add new networks edit parameters of the currently defined networks and delete a defined network www grisoft com GRiSOI Copyright c 1992 2006 GRISOFT s r o All rights reserved GRiSOFT al AVG Firewall Configuration Computer in domain General Profile Profile switch Applications System Networks Log Defined networks list Add Network Moer aaa e Internet ES All Local Interfaces BB VMware Virtual Ethernet Adapter for Mnet8 BB VMware Virtual Ethernet Adapter for
27. Copyright c 1992 2006 GRISOFT s r o All rights reserved GRiSOFT Delete deletes marked test results Delete reports with no infection deletes only test results containing no infection Delete all deletes all test results Acknowledge Marks the selected test result as accepted and in the column named as Time Acknowledged you will see date and time of the confirmation At the same time you will not find the number of infections from the accepted test within the other reports Double clicking your mouse on any row will display a dialog window containing details of the selected test result i e list of infections P Complete Test fer Start of test 2006 09 01 08 00 18 r Show results End of test 2006 09 01 08 11 46 Scanned 12772 Infected viruses spyware Cleored To vault Deleted 370 0 V Show also cleaned tems Station DOC EN MK 01 Who started the test Administrator Object Result Status Action for result aj n Q TrackingCookie Adbrite Family TrackingCookie Adbrite Spyware Family Q TrackingCookie T argetnet Family TrackingCookie T argetnet Spyware Family i Tribalfusion Family TrackingCookie Tribalfusion Spyware Family a Frente 4 C Documents and SettingssAdministratorsLoc Adware Generic OMA Infected Archive Q Rootkit Agent x Family Rootkit Agent Spyware Family z ees aut C smazat anti rootkit virus rootkit_testset rar Trojan horse Gene
28. Diagnostics advanced features If AVG Diagnostics is already running shut it down and launch it again from the command line with the respective AVG diagnostics mode parameter The AVG diagnostics modes serve to collect only the required and no redundant diagnostic data Each mode affects the utility behavior so that it only performs the necessary actions and only displays the necessary dialog boxes to the user which also speeds up the whole process considerably The AVG diagnostics mode can be set o automatically by an AVG Diagnostics Service code supplied by AVG Technical Support along with the AVG Diagnostics utility o by running AVG Diagnostics from the command line with the respective parameter For running AVG Diagnostics from a command line see also step f AVG Diagnostics Complete Parameter Overview For parameters and more info on each individual AVG Diagnostics mode see the respective topic o Full Diagnostics This is the basic AVG Diagnostics mode www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved GRiSOFT AVG Diagnostics in full mode creates a complete set of information about the PC logs system info configuration license network environment and other important information that might be useful for solving a problem with AVG Parameter MODE FULL or no parameter Sending a suspect file for analysis This AVG Diagnostics Mode allows you to send a suspect fil
29. Excludes tab offers a possibility of defining folders that should be excluded from the Resident Shield scanning If this is not a must we strongly recommend not excluding any directories If you decide to exclude a folder from Resident Shield scanning mark the Use excludes in Resident Shield check box ull AVG Resident Shield wg Properties Excludes Directories excluded from AYG z Resident Shield scanning ES beud Computer restart is needed for changes to take effect Set items as mandatory all items will be set as mandatory after dialog is confirmed cne Copyright c 1992 2006 GRISOFT s r o All rights reserved www grisoft com GRiSOFT Use the Edit Excludes button to open a new dialog where you can directly specify the folders to be excluded from scanning AVG Resident Shield Directory Excludes Add Path Add List Edit List This dialog provides the following control buttons Add path offers you to specify directories to be excluded from the scanning by selecting them one by one from the local disk navigation tree Add list allows you to enter the whole list of directories to be excluded from the Resident Shield scanning Edit path allows you to edit the specified path to a selected folder Edit list allows you to edit the list of folders Remove path allows you to delete the path to a selected folder from the list OK accepts al
30. GRISOFT s r o All rights reserved GRiSOFT AVG DataCenter Setup Wizard You have chosen a different database type than you have been currently using Do you wish to clone the contents of the current AYG DataCenter into the newly chosen database Note If you have not checked the Firebird database component during the installation of the AVGADMIN 7 5 product the Firebird option in this window is disabled If you want to configure Firebird database you must quit the wizard and reinstall AVGADMIN 7 5 with the Firebird database support When the number of computers exceeds the server limit it is suitable to split the load among several isolated AVG DataCenters running on more computers If you have selected the Firebird option continue to another stage of the wizard If you have selected the Microsoft SQL Server or Microsoft SQL Server 2005 Express Edition option you will be prompted to perform additional actions according to the following o I nstallation Configuration of SQL Server 2005 Express all AVG DataCenter Setup Wizard Installation Configuration of SQL Server 2005 a Express Ja In this step decide whether you want to install a new instance of Microsoft SOL Server 2005 Express Edition or configure an already installed one Choose one of the following Gj C Curent SOL Server 2005 Express instance configuration Choose whether you want to install AVG DataCenter on a new instance
31. GRISOFT s r o All rights reserved X Block y Allow Ask d Advanced Press the Enter key to confirm your choice or the Esc key to cancel it The Applications tab offers the following operating buttons o Add Edit Application these buttons open a new Application Properties dialog window where you can create edit a new rule for a specific application Within the dialog you need to provide the application s name the path to the application s current location on your hard disk and you must assign the relevant action to the application e g an action to be taken when the application attempts to communicate on any network port ll Application Properties Application Name fC Ok Application Path N Cancel Action Block www grisoft com GRISOFT Copyright c 1992 2006 GRISOFT s r o All rights reserved o Delete Application this button deletes the rule defined for a specific application and removes the application and its relevant action from the list within the Applications tab of the Firewall Configuration dialog window o Show Hide Details in the same dialog window this button provides a brief overview of detailed information referring to the application currently highlighted in the list of applications Application name of the application File path current location of the respective application Action action assigned to the respective application ll
32. Mnet1 ay Marvell Yukon 88E8001 8003 8010 PCI Gigabit Eth You are only able to add edit or delete remote network definitions Local network definitions depend on your PC hardware configuration and cannot be changed Cancel One or more network interfaces may be listed within the Defined networks list If you wish Firewall to stop filtering traffic coming through one of the interfaces simply uncheck the required check box located to the left of the network interface s name Stopping traffic filtering for a particular network interface can be useful in the following situation If your computer is connected to the internet by one network interface and to the Local Area Network LAN by another interface it is possible to select traffic filtering for the internet interface and leave the LAN connection unfiltered as the LAN has a lower risk of potential threats The dialog window additionally provides the following operating buttons www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved GRiSOFT Add Network opens a new Network Properties dialog where you can define the new network name and set its parameters al Network Properties Network Name Network Addresses C IP Address Range Fron C IP Address Mask id Dne IP Address Address 00 0 0 Whole Network fall IP addresses You are able to add edit or delete only remote network definitions Local network def
33. Network type AVG S Tool searches for AVG on network stations either in the range of a domain from which the installation is launched i e where the station with AVG S Tool installed is located or within the range defined by the IP addresses on the previous AvgAgent tab Level of communication log select the preferred level of communication logging Logging off no logging Errors only only errors will be logged Detailed more detailed logs Debug debug information will be logged Scan network After pressing this button AVG S Tool will start inspecting separate network workstations for the AvgAgent service and AVG program presence The search results are then displayed using the following icons Station found the station is registered in the domain the station status has not been inspected yet Neither AvgAgent nor AVG are installed on the workstation AvgAgent is installed on the workstation AVG is not installed W Both AvgAgent and AVG itself are installed on the workstation www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved GRiSOFT An error occurred while communicating with the station Double click to show detailed information Typically an error occurs if communication with AvgAgent is blocked e g by a firewall or your password is invalid While searching the network AVG S Tool shows a dialog providing information on progress of the required operation
34. Quick Views The Quick Views group provides the administrator with structured information divided into the following categories o All stations An overview of all stations in the network accompanied with information on station description version of AVG installed on a specific station the Anti Virus database version etc o I naccurate state stations The station is taken for an Inaccurate state station if at least one of the administrator specified inaccurate state conditions holds good for that station These conditions can be defined by the administrator within the Station I naccurate state conditions dialog Station inaccurate state conditions AVG version is older than the up to date version Version of virbase is older than the up to date version Stations requesting restart Stations not communicating longer than day count Stations with positive infection Select all Select none www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved GRiSOFT The Inaccurate state conditions dialog can be accessed from the application s main menu selecting the option View Stations visible in Quick Views Inaccurate state conditions If there are more stations reported as inaccurate state stations the administrator can use the Filtering function to structure the overview and to make it easier to observe From the main menu select the View Stations visible in Quick Views Filter settings to open the
35. Real time Blackhole List server is a DNS server with an extensive database of known spammer senders When this feature is switched on all e mail messages will be verified against the RBL server database and if marked as spam if identical to any of the database entries The RBL servers list allows you to define specific RBL servers locations By default two RBL servers addresses are specified We recommend to keep the default settings unless you are an experienced user and really need to change this settings The RBL servers databases contain the latest up to the minute spam fingerprints to provide the very best and most accurate spam detection This feature is especially useful for users who receive large amounts of spam that is not being normally detected by the Anti Spam engine Note Enabling this feature may on some systems and configurations slow down the e mail receiving process as every single message must be verified against the RBL server database No personal data is sent over to the server www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved GRISOI i Copyright c 1992 2006 GRISOFT s r o All rights reserved 17 FAQ and Technical Support Should you have any problems with your AVG either business or technical please refer to the FAQ section of the Grisoft website at www grisoft com If you do not succeed in finding help this way contact the technical support department
36. Settings ll AVG Firewall Configuration Computer in domain General Profile Profile switch Applications System Networks Log AVG Firewall applications and rules overview Application Actic A Add Application AVG Personal E mail Scanner Allow _ y JAG Alert Manager Allow Edit Application S E Application Layer Gateway service Allow y i AYG Remote Administration Allow Delete Application y E JAVG Agent Allow y M AVG Control Center Allow oY am AVG Update Downloader Allow y AVG updates mirroring Allow PAYG S Tool Allow MAG TCP Server Allow lt il gt If there is no rule for an application Block Allow This option will be used when an application is trying to communicate and no appropriate rule can be found for such types of communication Show Details In the main section of the Applications tab you can see the list of all applications and the list of rules that have been created for each application In the list of applications there is always one of the following signs displayed left to the icon and the name of the respective application o Allow o 5 Block o Ask o amp Advanced settings For detailed information on specific actions please refer to chapter 10 4 Firewall Actions Click this sign to change the rule assigned to the currently highlighted application by selecting another action from the newly opened context menu www grisoft com Copyright c 1992 2006
37. Shield action Type VirusReported amp SourceCompon Test finished notification Type TestFinished amp SourceCompone H Dialog on virus infection in e mail Type VirusFoundE mail amp SourceComp Non Mandatory Client can change these settings A list of rules for stations is displayed in the dialog together with some detailed rule information Double click the selected rule to open a new rule configuration dialog similar to the client rule configuration dialog www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved Again the default rules send special messages relating to some important events to the AVG DataCenter These messages are reflected in the respective dedicated overviews For example a test result message is further processed according to conditions defined in the AVG DataCenter mode enabled disabled passing of negative test results Besides this it is possible to send a generic event message to the AVG DataCenter These events are recorded in the event log 14 4 Configuration Suggestions Please pay attention to the following suggestions for rules configuration Ignoring these main principles can result in serious problems such as network congestion Denial of Service error occurrence on application servers etc For the proper AVG Internet Security Network Edition functionality we recommend that you keep the specific notifications sending actio
38. URL http update grisoft cz softw 70 update DIR C UPDATEAVG PRI 5 TYPEOS winall In this case the AVGINET Lite application downloads all the available update files only for MS Windows with the bin extension which are specified in an update control file AVG7INFO CTF Downloaded files will be stored in the directory C UPDATEAVG AVGINET Lite does not need an AVG client installed on a station where AVGINETL EXE is running 15 2 AVG Client Update Using AVGI NET Lite AVGI NET Lite can also be used for updating of already installed AVG on client workstations You can manage the hidden AVG update using the UPDATE_AVG parameter The process executed in this way employs the update tool of AVG AVGI NET Lite can use the client s parameters in this mode for all the unspecified ones The full syntax of the command is AVGINETL EXE UPDATE_AVG URL lt url gt PRIl lt pri gt FULL_ONLY NO_DIFF CTF_ONLY PREINSTALL SILENT PROXY http user password server port TYPEOS winall all linux Example AVGINETL EXE UPDATE_AVG PRI 3 www grisoft com GRiSOFT In this case AVG has to be installed on a station where the AVGI NET Lite application is running The application downloads all essential update files according to priority level 3 recommended update The update process itself is then executed 15 3 List of Available Parameters Parameter and value name Meaning
39. Vault first Then in case even deletion has failed AVG eventually displays the appropriate notification to the user After any of the automatic actions mentioned above have been performed a Found virus reported event is generated This event is passed to another default rule Dialog for Resident Shield action E NTEvent DataCenter a Alert Manager Component Settings B EMail Template Dialog Grouping B Log General V Test finished notification Dialog on virus infection in email IV Rule is active Name for the rule in the list a The rule is executed when the event is raised in one of the event sources Resident Shield www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved GRiSOFT The Dialog for Resident Shield action rule has the default configuration set up to take the Send Message to AVG DataCenter action For some exceptional situations it may be appropriate to send an e mail message as well you can specify this option on the E mail tab a Alert Manager Component Settings Dialog for Resident Shield General Grouping Template DataCenter Dialog for Resident Shield action Log Dialog E E Mail B NTEvent Test finished notification Dialog on virus infection in email IV Action is active E Mail message Bie M Subject Advanced Common e mail settings Those sett
40. actual message Test results The Test results group offers an overview of all test results on workstations together with detailed information related to specific tests The other two tabs of the central table the divide the test results into two groups All displays list of all test results Infected displays only positive test results Resident shield test results reported by the Resident Shield Other Test results settings and control features are identical with the Basic interface Events The Events group offers an overview of all events divided into categories of Requests Warnings Errors and Critical events On specific www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved c d GRiSOFT category related tabs you can then find more detailed information related to the actual event Stations The Stations group offers an overview of all stations known in the AVG DataCenter The record of a station is created once the station first logs in to the AVG DataCenter or it can be created manually by the administrator The administrator is allowed using the context menu over the table of groups of stations displayed in the Records section to create groups of stations and to assign a separate station into specific groups By default the stations are divided into two groups o All automatically includes all stations connected to the AVG DataCenter o New stations contains
41. allow the end users to make any changes in the AVG client configuration any user configuration settings are always overridden by the administrator settings However the administrator can define voluntary values that can be changed by the end users as well www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved E AvG7 5 c After Selecting the AVG DataCenter Mode o If you have selected the Monitoring Mode the following screen is shown in the wizard al AVG DataCenter Mode Configuration Wizard X AVG DataCenter Monitoring Mode Information z You have selected the Monitoring Mode Mandatory tests scheduled tasks and rules will be transferred to the AYG clients only once and then again after any configuration change carried out by the administrator However the end user is allowed to change the configuration settings these changes will be transferred back to the AVG DataCenter to provide the administrator with a full overview of the current configuration of all AVG clients If needed the administrator can change any settings at any time Any change made by the administrator always takes Priority over any end user configuration change However once this change is transferred to the AYG client the end user can edit it again Custom Settings lt lt Back Next gt gt Cancel Fini In the screen you will find additional information about the Monitoring mode Press the Next button to contin
42. application the command is stored in AVG DataCenter and a notification is send to the station When a station cannot be reached it will process the command within the next synchronization with the AVG DataCenter database Manual Mode the Automatic Mode field is not checked Define specific IP addresses of AVG clients for update distributions in the manual mode You can divide your clients into two groups when you want to define different rules for particular clients This mode can be used even if there is no AVG DataCenter support The fields for each group are as follows the X stands for the group number GRiSOI Copyright c 1992 2006 GRISOFT s r o All rights reserved www grisoft com GRiSOFT o Set X clients I P addresses the list of clients IP addresses available form of values are full IP address station name IP address range using the start and the end address of range divided by dash or address combined with network mask Examples of address specification follow 122 64 200 216 IP address 122 64 200 125 122 64 200 133 IP address range station26 station name 10 10 2 0 255 255 255 0 122 64 200 173 subnet mask and address o Max number of connection attempts in Set X the maximum number of connection attempts for the given set if set to 0 an unlimited number of attempts is allowed The default values are 1 for the first set and 0 for the second o Inform clients from Se
43. available too Edit for changing the address or name of the selected server Delete for deleting selected server address Default for setting the server addresses to default values Move up Move down will move the chosen server address one field up or down AVG DataCenter will contact the servers in the selected order www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved g GRiSOFT Remote AVG install al AVG DataCenter Setup Wizard Remote install AVG Anti Virus In the following steps the Wizard will guide you through the AYG Anti Virus remote installation process onto client workstations Using this Wizard it is possible to perform remote installation of AYG Anti Virus onto individual Windows NT4 2000 2003 P Professional workstations AVG Anti Virus can be installed using the AVG S Tool program for Windows 95 98 ME P Home operating system environments Press the Next button and go to the following dialog lt lt Back In the following steps the Wizard will guide you through the AVG remote installation process onto client workstations servers Using this Wizard it is possible to perform remote AVG installation onto individual Windows NT4 2000 2003 XP Professional workstations If you use Windows 95 98 ME or XP Home operating system you can use the AVG S Tool application for installation Press the Next button to continue to the next step www grisoft com Co
44. can use the AVGW CONNECT parameter for the connection of already installed clients www grisoft com GRiSOI Copyright c 1992 2006 GRISOFT s r o All rights reserved 7 12 Converting the AVG DataCenter to a Different Database AVG TCP Server installation does not automatically convert any existing AVG DataCenter to a different database format If the database engine is changed it is usually desirable to convert all existing settings and results to the new database It is always possible to convert the AVG DataCenter from one AVG DataCenter to another using the Export I mport functions From within AVGADMI N it is possible to export the AVG DataCenter to a portable text format and then having switched to the new AVG DataCenter import the data using the AVGADMI N I mport function AVG TCP Server also comes with a tool named CloneDC that can be used for a fast and efficient AVG DataCenter conversion This tool can be found in the AVG TCP Server program directory CloneDC directly copies all the necessary data from one database to another It does not use the AVG TCP Server but rather accesses both the source and the target database server directly Therefore it is necessary for the AVG TCP Server to be stopped during this conversion and that both the source and the target database engine are accessible via its native methods e g Firebird engine and ODBC data source CloneDC also requires that both the source and the target
45. communication with AVG clients detected problems positive test results warnings etc 9 5 Other Control Components a Navigation bar The Navigation bar can be found in upper part of the Records section above the central table with records b Tool bar The Tool bar can be found under the application main menu the icons represent specific main menu options and act as quick links for selected operations c Status bar The Status bar can be found at the very bottom of the screen the status bar displays the help file for specific menu items and application status information d Context menu The Context menu can be opened from any selected item listed in the central table by a right mouse button click the context menu items differ according to the content of the item to which the context menu relates www grisoft com 9 6 Processing infections in the Test results There are three main actions that can be performed on the infected results Rescan will ask the station to rescan the selected finding s e Clean will ask the station to clean the selected finding s Move to Vault will ask the station to remove the selected finding s to the AVG Virus Vault on the station Each action can be performed in every test result that contains one or more infections in the list You can select one or more infected objects and then click the appropriate button Clean Rescan Move to Vault If the station is not cur
46. each single user It is significant only when USER_ENUM_MODE ALL LOG_MODE mode APPEND REWRITE Log file records mode Allowed mode values appending at the end of the file default mode rewriting the file records QUIT_IF_INSTALLED If there is AVG already installed on the target machine the installation is discarded DONT_START_APPS Suppresses the launching of AVG processes Control Center Alert Manager and so on after a successful installation When not using this parameter the processes are launched by default NO_WELCOME After a successful installation and possible reboot there displaying of the welcome dialog and First Run Wizard will be Suppressed REMOTE_SETUP_PACKAGE UNC_path UNC path to the installation package for remote installation This path is used by target computer during the installation process REMOTE_INSTALL_TYPE NOW ON_RESTART Remote installation type The installation ican be launched immediately NOW or after next reboot of target computer ON_RESTART REMOTE_LOGIN_AS account password Account and corresponding password to be used by Setup for logging in the remote installation target computer LANGID language_id Identification of language to be used for communication with user Operating System value is used by default Language ID is the operating system s internal number e g 0x405 for Czech language www griso
47. event overview www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved b GRiSOFT Only generic text message sending is enabled on the screenshot below a Alert Manager Component Settings Dialog for Resident Shield 5 Dialog E mail E NTevent General Grouping Template 5 DataCenter Test finished notification Dialog on virus infection in e mail fou can configure sending of messages into AVG DataCenter V Enable sending of generic message The message text will be constructed according to the definitions on the page Template The generated message will be listed in AVG DataCenter in table Quick Reports E vents Enable sending of scan result messages The message text is predefined and it is not possible to edit is The message is send in case the virus is found by AVG Resident Shield or during the test The generated message will be listed in AVG DataCenter in table Quick Reports Scan Results Cancel Attention For proper AVG Internet Security Network Edition functioning it is recommended to keep the Enable sending of generic message option specified for the default rules You are encouraged to disable this action only if you have an actual reason to do so For sending a generic text notification we recommend creating a new rule Events Grouping In case of a huge virus epidemic the e mail messaging frequency can be very high If the E mail message sending action h
48. files that will be sent to the Grisoft technical support team File Size avg_info xml 15KB system_info xml 3 KB env_info xml 1MB MICHALKREJCI COMPUTER cab 1 KB krejcim DEV CURRENT USER cab 3KB Administrator MICHALKREJCI cab 36 bytes dalainaleen NEV aah 4ivo Total size of files to be sent 1MB Confirm the process by clicking the Send button A new dialog will appear with previously entered data and your license number Note If you change the automatically generated part of the e mail body containing your license number you might not receive an answer from the Grisoft technical support team www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved d GRiSOFT Sending e mail via SMTP E mail address test orisoft cz Comment or brief problem description THIS IS AUTOMATICALLY GENERATED PART OF YOUR E MAIL THE LICENSE NUMBER IS NECESSARY FOR ACCESSING THE TECHNICAL SUPPORT SERVICES OF GRISOFT COMPANY 7OISN AXB DRE4654 4e78e 78e78e PLEASE DO NOT CHANGE THIS GENERATED TEXT eo OK Cancel To send the data to the Grisoft technical support team click the OK button AVG Diagnostics will then try to automatically send the collected data Note If you are not able to dispatch the report please make sure that your firewall is not blocking the transmission Advanced settings AVG diagnostics modes Note Follow these instructions only if you are fully familiar with AVG
49. following dialog window Stations filter settings By setting the conditions you can restrict the list to show only such items as comply with ia these conditions Condition O Stations the name of which starts with Station O Station which description starts with Station O AYG version is older than the up to date version O ersion of virbase is older than the up to date version O Stations requesting restart O Stations not communicating longer than day count O Stations with positive infection Select all Select none The administrator can then select parameters from the list to define which of the inaccurate state stations should be displayed The group records can also be filtered according a selected item in the central table There are to options of filter settings using the keyboard shortcut ALT left mouse button AVGADMIN displays only records that have the same value recorded for the selected item parameters ALT right mouse button AVGADMIN displays only records that have a different value recorded for the selected item parameters Switching into another set of records shows all stations again This filtering option can be used for all AVGADMIN sets Firewalls See chapter Firewalls www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved o Versions The Versions group offers an overview of operating system versions and AVG versions installed on a specific w
50. in the file AVGTCPSV INI which is located in the AVG TCP Server program folder The most comfortable way of changing the configuration is using the AVG TCP Monitor application However the configuration file is a raw text file so it can be edited by any usual text editor such as NOTEPAD Each parameter is on a separate line and the hash mark starting lines are ignored as well as empty lines Attention AVG TCP Server is case sensitive therefore it is crucial to distinguish upper lower case letters For example if the URL is specified as follows http server port ADDRESS the link http server port address will not work Attention All the comments will be erased after using the configuration dialog in the AVG TCP Monitor application A list of the most important parameters and information on how and when to use them follows a Port If you want to change the number of the communication port to 4444 for example delete the character before the Port 80 value and enter the desired new port number 4444 If you want to use another port of connection e g port 80 be sure that there is no other application running on this port for example a web server This port is also used for reduced http protocol functionality which offers update features for clients in the local network Attention While changing the port number in the configuration file you also have to change it in the communication string which defines th
51. it to another computer Imports rules and configuration from a backup file If a profile Import Profile with the same name already exists then the profile will be Profile currently in use The current profile used by the AVG Firewall engine is Computer in domain On the Profile tab you can select the desired Firewall profile profile specification option is available on the following operating systems only Windows NT Win2K WinXP The main principle of Profile selection is the possibility to set different Firewall security levels www grisoft com GRISOI i Copyright c 1992 2006 GRISOFT s r o All rights reserved GRiSOFT For example consider the two following profiles Computer on the move and Computer in domain During a business trip you may wish to connect your notebook to the internet from a hotel or at the airport Here the risk to your computer will be significantly higher than while connecting to the company network For this reason we recommend that you define and set up a specific Computer on the move profile with parameters that will ensure a higher protection level However the Computer in domain profile could be defined with a lower security level In addition the Computer in domain profile could allow some services that would not be required or desired while you are on a business trip e g file sharing Typically you can select among the following profile options o Allow All o Bl
52. of the group specified within the navigation tree Some sets may contain a considerable amount of data for a specific record e g workstation user information that is why the relevant data is arranged into groups and every group can be displayed when you select the corresponding tab To select a record from the central table you need to perform a mouse click over the desired record You can select more records at the same time press the CTRL key adding a new record to the current selection or the SHIFT key selecting all records between the first and the last highlighted record Click the mouse right button over the selected record to open the Context menu It is possible to call various actions related to the current selection from the Context menu Within the central table of the records section you can use the quick search option the option allows searching for records according to the record value specified in the central table first column The search is activated by the CTRL F keyboard shortcut to confirm the search keyword hit the Enter key The Esc key will cancel the search The search identifies all records that correspond to the specified search parameter and the first search result of the search results list will be highlighted to switch among the search results use the F3 key 9 4 Status Window In this part of the AVGADMI N main window you can find various system notices and information on the application functionality
53. only stations that have not been assigned to any administrator defined group yet In the Records section you can then find information related to specific stations Using the tabs the information is divided into several categories see the screenshot al AVGADMIN MICHALKREJCI 4156 BAX Program Yiew Settings Service Information 9O GHD RB 7H SO xi lt AVG version 7 5 413 Stations All Vius base version 258 1201 0440 I ave DataCenter Summary 7 Main page ji 4 gt Quick views pag Version Defaults Components Licence Resider a E Stations Station Station desc Group Licer ay All DOC EN MK 01 DOC EN MK 01 Mine A New stations wy Mine ft Users 8 Global settings Q Graphic reports x 2006 09 07 13 32 04 Data synchronization with user Administrator completed in 2006 09 07 13 32 59 New infection watcher OK iv sal gt List of all stations right mouse button displays context menu AVG 7 5 413 AVI 268 12 01 0440 74 Users The Users group offers an overview of all users known in the AVG DataCenter The record of a user is created once the user first logs in to the AVG DataCenter or it can be created manually by the administrator www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved e f GRiSOFT The administrator is allowed using the context menu over the table of groups of users displayed in the R
54. parameters The installation script can include license information component selection hidden automatic installation parameters etc Once the installation script is created you can use the AVG S Tool to schedule the installation s remote launch on the selected network workstations or you can save the script for later use e g in the login script Also AVG S Tool directly supports the generating of scripts and files needed for the creation of an installation CD with preset installation parameters The AVG S Tool program can be used to run the remote AVG installation on Windows NT4 2000 2003 XP Professional operating systems Also it works as a generator of installation scripts for the automatic installation in the environment of Windows 95 98 Me XP Home operating systems AVG S Tool can be run in two modes AVG S Tool Basic mode e AVG S Tool Advanced mode By default the program is installed in this directory C Program Files Grisoft AVGADMIN7 www grisoft com GRISOI i Copyright c 1992 2006 GRISOFT s r o All rights reserved 2 6 AVGI NET Lite AVGINET Lite is an application that is able to recognize the presence of new update files on the internet and download them e perform the complete update server structure mirroring for central AVG clients update perform AVG update on client workstations The application can run separately or using the installed AVG client configuration By default
55. performance reasons Note The browsing icon will not be available if you run AVG TCP Server settings from AVGADMIN Encrypted communication Tick this checkbox to disallow all unsecured network communication between the AVG TCP Server and workstations Please note Make sure that all your workstation clients are up to date AVG build 395 or newer before ticking this checkbox Once the encrypted communication is set workstations with outdated AVG versions will not be able to communicate properly with the AVG TCP Server If you are not sure that all of your workstations in the network are properly updated we suggest to leave this box unchecked The AVG TCP Server will be restarted once the change is confirmed Use transaction consistency mode The database transaction read write and other data manipulation operations consistency checking is activated after checking on this option www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved c d e f g GRiSOFT o The DC request log level section defines the logging level of AVG DataCenter requests that were accepted and processed by AVG TCP Server The logging is not active by default Level 1 will activate normal logging level which records all the requests resulting in an error into the log file The records are provided with the client s IP address timestamp and literal text of database server response Level 2 will activat
56. preset to the Grisoft server URL at http update grisoft cz softw 70 update From this server the update files are downloaded to the local web server If you use a proxy server specify its location as well You can choose the priority level of the InetLite update in the Type of update field Three options are available priority recommended and optional corresponding to the particular update s importance The levels are described in the following overview o Priority update A priority update contains changes necessary for reliable anti virus protection Typically it does not include any changes to the code and updates only the virus definition database This update should be applied as soon as it is available o Recommended update A recommended update contains various program changes fixes and improvements o Optional update An optional update reflects changes that are not necessary for program functionality texts updates of the setup component etc Optional www grisoft com GRiSOI Copyright c 1992 2006 GRISOFT s r o All rights reserved GRiSOFT updates can be downloaded and applied together with recommended updates but their importance is rather low From the Download updates for operating systems drop down menu choose the operating system s that you require updates for The checkbox Download updates for antispyware when checked allows you to download updates for antispyware database as wel
57. rights reserved 15 AVGI NET Lite AVGI NET Lite is an application which is able to detect new AVG update files presence download them and also perform the AVG update itself AVGI NET Lite can work in standalone mode or use a configuration of the installed AVG client The name of the application s executable file is AVGI NETL EXE 15 1 Update Files Mirroring The most frequent use of the AVGI NET application is mirroring of the update files in a local network In this mode it is necessary to specify at least the URL of the update server update files source Usually the location of the target directory is also specified The full syntax of the AVGI NET command is as follows AVGINETL EXE URL lt url gt DIR lt dir gt PRI lt pri gt FULL_ONLY NO_DIFF NO_DELBIN SILENT PROXY http user password server port TYPEOS winall all linux AVGI NET Lite application downloads the update files from the URL specified in lt url gt parameter into the directory specified in lt dir gt parameter When the target directory is not specified the update files are downloaded into the directory which the AVGI NET Lite was launched from URL parameter is compulsory all the others are optional The parameters description is covered below If a proxy server is needed to perform the update download you can define its address and accessible account in PROXY or HTTP_PROXY parameter Example AVGI NETL EXE
58. s r o All rights reserved the list AVG installation will be performed on these workstations only Otherwise installation will be performed on all listed workstations If your access rights do not suffice for AvgAgent service installation on the remote workstation you will be asked for the domain administrator s login password during installation Account settings Enter the name and password for user account under which you want to run the setup on the target Account name Password OK Cancel ok If there is no common administrator account for all workstations with the same login name and password you will be asked separately for every workstation Pressing the Cancel button will cause the current workstation installation to be skipped and the AVG S Tool will continue installation on the following workstation in the list 5 5 AVG Installation on Windows 95 98 ME and XP Home The installation process on workstations with these operating systems is the same as installation on workstations running the Windows NT4 2000 2003 XP Professional OS However due to the restrictions of these older operating systems it is not possible to run the automatic installation of the AvgAgent service Therefore before you start AVG installation on all workstations with the Windows 95 98 Me XP Home operating system it is necessary to install the AvgAgent service manually or using the login script For manual A
59. separate database server running either on the same or another computer within the local network Attention Particular database engines can serve only limited number of computers connected For example the Firebird database integrated into the AVG Internet Security Network Edition installation package can server up to 150 computers If you want to manage more computers you have to install Microsoft SQL Server or Microsoft SQL Server 2005 Express Edition they can server over or up to 1000 stations respectively Use the AVG DataCenter Setup Wizard then to configure the selected database engine 7 1 AVG DataCenter Modes The AVG DataCenter can run in two modes a AVG DataCenter Monitoring Mode If you select the AVG DataCenter Monitoring mode all centrally defined configuration settings specified by the administrator are transferred to the AVG clients only once however the shared settings are always transferred and the end user has no possibility of editing them Then all AVG clients are allowed to modify their own configuration settings and the configuration modifications are transferred back to the AVG DataCenter The administrator is thus able to view the current configuration of all AVG clients If necessary the administrator can change the configuration at any time Any configuration change carried out by the administrator is always prior to the AVG client user configuration change However once the administrator s new configura
60. tasks Rules Graphic reports R Report templates Report schedules Generated reports By template By time generated By scheduling x 2006 09 07 13 17 59 New infection watcher OK 2006 09 07 13 22 59 New infection watcher OK till AVG 7 5 413 AVI 268 12 01 0440 The AVGADMIN Advanced Interface Navigation Tree offers the following sets www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved a b GRiSOFT Summary Quick Views Stations Users Global Settings Graphic reports Summary The Summary group offers an overall general information overview covering o Maximum virus database number o Maximum program version o Inaccurate state stations see Quick Views Inaccurate State Stations o All stations count Quick Views The Quick Views group provides the administrator with structured information divided into the following categories www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved GRiSOFT All stations An overview of all stations in the network accompanied by information on station description version of AVG installed on a specific station the Anti virus database version etc Inaccurate state stations The station is taken for an Inaccurate state station if at least one of the administrator specified inaccurate state conditions holds good for that station These conditions can be define
61. the respective application rule should be assigned There are two control buttons in the Networks section New Network Edit Network opens a new Network Properties dialog where you can define edit new network parameters Network Name and Network Addresses specified by the IP address range ll Network Properties Network Name m Network Addresses C IP Address Range Fror C IP Address Mask ddre Dne IP Address Address 0 0 0 0 C Whole Network all IP addresses You are able to add edit or delete only remote network definitions Local network definitions depend on your PC hardware configuration and cannot be changed 9 OK Cancel f System Any editing of the System tab parameters is recommended to experienced users only The System tab opens an overview of rules specified for system services that need to communicate over the network Compared to the applications there are only two kinds of actions that can be assigned to a system service www grisoft com CT ye Copyright c 1992 2006 GRISOFT s r o All rights reserved GRiSOFT o Allow signed by the green check mark before the system service s name o Block signed by the red cross mark before the system service s name al AVG Firewall Configuration Computer in domain General Profile Profile switch Applications System Networks Log System services and protocols rules overview Add Ru
62. unavailable and will not offer it for further operations Other dir for ini files f this item is checked on AVG S Tool will store the generated ini files into a specified directory These files are needed to perform AVG and AvgAgent remote installation Leaving this item unchecked the default path for ini files is Documents and Settings user_name Application data AVG7 Pressing the si button will open a window where you can choose the desired directory Ini files are created automatically at the beginning of each installation of AVG program and AvgAgent the Install AVG button on the Network tab Ini files can be created on demand after pressing the Generate ini button www grisoft com GRiSOI Copyright c 1992 2006 GRISOFT s r o All rights reserved GRiSOFT all AVG S Tool Remote installation advanced mode License Setup Configuration Components Avg gent Network Select the directory with the AVG 7 5 setup files c install avg Bi IP addresses workstations 255 AvgAgent settings 192 168 000 001 192 168 000 255 Enable AvaAgent log Port 6150 4 Log level Timeout ms 5000 Em C Detailed Log file name C Debug Javgagent log AVG S Tool parameters AVG 7 5 setup type inet cD Png moe 192 168 0 1 To 192 168 O0 255 Other dir for ini files rene Default settings Save data Load data Generate ini Quit Network tab
63. want to see chapter 7 3 AVG DataCenter Mode Setting User Administration all AVG DataCenter Mode Configuration Wizard User Plans Tests Settings IV Include user plans tests into the remote administration The Include user plans tests into the remote administration function distinguishes whether you want to control the test plan settings defined for workstation only or you want to control test plan settings defined both for workstations and for every end user If you want to have the full control both over the workstations and users test plan settings activate this function If you decide to control the test plan settings defined for workstations only deactivate this option Custom Settings lt lt Back Next gt gt i Cancel Finist Test Results The Test Results dialog allows you to define whether negative test results no virus was found should be also stored in AVG DataCenter or not You can also specify the number of days for which the test results are kept in the AVG DataCenter before they are deleted Settings of both options listed in this dialog section significantly affect the data volume transferred to the AVG DataCenter and the AVG DataCenter size itself For most users we therefore recommend selecting the option of not transferring negative test results and automatic removal of test results after 30 days Attention This configuration specifies that all test results older then 30 days will b
64. www grisoft com GRiSOFT Settings Anti Spam Settings Blacklist Whitelist Performance RBL General V Turn on Anti Spam protection r Mark message as spam if score is greater than 70 More Aggressive Less Aggressive I Modify subject for messages marked as spam Is PAM Default Cancel f Help The tab offers general settings for protection against SPAM e General settings Allows you to select more or less aggressive scoring measures The Anti Spam filter assigns each message a score i e how similar the message content is to SPAM based on several dynamic scanning techniques You can adjust the Mark message as spam if score is greater than setting by either typing the value 0 to 100 or by moving the slider left or right 50 90 Generally we recommended to set the threshold between 50 90 or if you are really unsure to 90 Here is a general review of the scoring threshold www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved GRiSOFT Value 90 99 Most incoming e mail messages will be delivered normally without being marked as SPAM The most easily identified SPAM will be filtered out but a significant amount of SPAM may still be allowed through Value 80 89 E mail messages likely to be SPAM will be filtered out Some non spam messages may be incorrectly filtered as well Value 60 79 Considered as a q
65. 108 9 2 Navigation Tree wii ccecgee eta seed cece ee eet E ee ede mete gee cede een tue eee ene 111 9 3 Records SECtION sexesceceiennnd sex eet need ened eddauiees aE deed EE E 117 9 4 Status WINKOW scces ceebeeee cs exudes cela etek teeta dae eeed sae E AE ebitve edness 117 9 5 Other Control Component cece cece eee eee eee eee eee teeta eee 117 9 6 Processing infections in the Test results ceeceeee cece e eee eee eee enee 118 9 7 Graphic FEPOMNES ianaeaieo 119 10 AVGADMIN Advanced Interface ccccceesceeeeeeeeeeeeeeeeeeeeeeueeeeuseeenseeans 126 10 1 Program Main M nu c cece cece eee eee cee eee eee ne ee ene a a tenets 126 10 2 Navigation Tree inion arina ea aa E tached E E a aE 127 10 3 Records Section ssssssssssssssrssersrrnsssrrrrnnrirennnretrrrnnnsrrirnnnsrernnnnenet 134 10 4 Status WINKOW 0 cece eee ene unnt errn e ete nne eae 134 10 5 Other Control COMPONENMS 6c cece eee teeta eee tener ea ee 134 10 6 Firewall vies ses Aaseccezen at eka deh is Covsnad Aaa ANEN Ea manne gaa nlp EE e aA AE Ran betas 135 10 7 Licenses Administration cece eee eee eee eee eee eee eee tenet nae eaes 158 11 AVGADMIN Configuration cccccecsceeeeceeeeeeeeeeeeeeeeeeeeeeeeseeuseeeeseeensgeans 160 11 1 AVGADMIN Periodic TaSkS ccc cece cece e eee eee teeta eee e teen eeeaee 160 www grisoft com GRiSOI Copyright c 1992 2006 GRISOFT s r o
66. 2006 GRISOFT s r o All rights reserved GRiSOFT all AVG S Tool Installation script generator advanced mode License Script Setup Configuration Components Setup properties Where to install BI E m V Setup language amp Setup parameters IV Hidden setup IV Don t start the AVG 7 5 application after setup is finished IV Reboot the computer after finishing AVG 7 5 setup if needed NV Quit setup if AVG 7 5 is already installed IV Kill all unclosed programs that prevent installation Installation to user profiles Do not install any user dependent data For current logged in user only For all local machine users Do not install for specified users a Default settings Save data Load data Show script Quit Configuration tab Apply configuration template Within this section you can specify what AVG configuration parameters should be applied Parameters are related to the AVG S Tool network search results Conditional use of a configuration template and divide various configuration templates to be used Apply all users common configuration Apply user dependent configuration afl AVG S Tool Installation script generator advanced mode License Script Setup Configuration Components IV Apply configuration template Mi a Apply configuration template only if AVG 7 5 was not previously installed Apply configuration template only if t
67. 8 The window is divided into four sections Program main menu upper part e Navigation tree left panel e Records section central part e Status window bottom part Other control component 9 1 Program Main Menu The program main menu offers the following options these options are available both from the Basic and Advanced interface of the AVGADMIN program a Program o Select AVG DataCenter allows you to select a connection to another AVG DataCenter o Protect AVG DataCenter with password the AVG DataCenter can be password protected AVGADMIN will ask you to supply the password at every connection to the AVG DataCenter For details please refer to chapter 7 7 AVG DataCenter Password Protection www grisoft com b GRiSOFT AVG DataCenter mode launches the AVG DataCenter mode configuration wizard that will help you set the AVG DataCenter information processing parameters For details please refer to chapter 7 2 AVG DataCenter Mode Configuration Wizard Lock AVG DataCenter the AVG DataCenter automatically locks during maintenance operations e g updates Users cannot access the database at that time Using this option enables you to lock the AVG DataCenter manually Export exports the AVG DataCenter contents into a file can be used for data backup Import imports the AVG DataCenter contents from a file can be used to restore the AVG DataCenter data from a backup fil
68. 9 255 255 250 1900 Refresh Cancel Within the Log tab you are able to review the list of all logged Firewall actions and events with a detailed description of relevant parameters The Firewall logs are usually quite big therefore by default there are no Logs stored User can request logs at anytime by pressing the Refresh button The request status will be indicated in the Status section of the main AVGADMIN workspace If there are no logs available on the station warning dialog will be displayed By default all log files are stored in the AVG TCP Server installation directory stored_logs subfolder You can customize the download folder in the AVG TCP Server configuration for more details see chapter 6 6 AVG TCP Monitor Advanced Mode DataCenter tab Once the logs are loaded you can see the overview in the dialog window The main part of the Log tab is divided into two sections o Logged Firewall Actions and Events Section This section offers an overview of all actions and events that were performed by Firewall with their parameters recorded within the log file www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved By default the Log tab opens in the standard mode with the following parameters provided for each of the logged actions Date and Time exact date and time when the event was encountered Action type of action performed Application name of the process to wh
69. A configuration dialog for managing license numbers It allows you to easily monitor all existing license numbers and add or update license number for individual or multiple stations Individual license numbers are distinguished by different font colors GRiSOFT www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved Black color indicates assigned license numbers that are up to date Red color indicates license numbers that are either expired will expire in seven days or where the number of stations using the license number exceeds the license number quantity Blue color indicates license numbers that are currently set but that have not yet synchronized with workstation s Therefore it may also occur that certain license numbers could be listed more than once with different colors For example after setting a new license number some stations could synchronize and accept the new settings line marked as black but several may not yet have synchronized line marked as blue a Licenses Administration The License Manager monitors the license numbers of all stations within the AYG DataCenter In the Following list license numbers that are currently used in your network ar displayed in black License numbers that have exceeded the number of used installations or have expired are displayed in red Configured license numbers that are not been currently used by any workstation are displayed in blu
70. ADMIN manually Once ready proceed to the final screen by pressing the Next button Here you can check if all settings are correct Finalize the process by pressing the Finish button Generated reports This group contains list of all so far generated reports The reports can be browsed o By template reports are sorted according to the predefined templates o By time generated reports are sorted according to a generation time o By scheduling reports are sorted according to a schedule type To work with individual reports navigate to the chosen category The list of generated reports will be displayed in the right section You can double click any report to open it or select one or more reports and press Delete keyboard button to remove them If you open one of your generated reports you can then print or save it as well a Admin Report Viewer 100 Z BusinessObjects The report contains more than one page To navigate through pages use the left and right buttons at the top of the screen By clicking the printer amp icon located in the top left corner you will open standard Windows print dialog where you can choose to print the report on a printer s or produce a PDF file If you prefer to export the report to a file use the Report Save menu item The confirmation dialog will appear where you can choose which output format do you prefer Adobe Acrobat PDF Comma Separated Values CSV MS Excel XL
71. AVG is already installed This function allows you to perform AVG reinstallation on all network workstations From IP to IP If you selected the option of searching the network in the range defined by IP addresses you need to specify the range by entering the IP addresses here Note When launched for the first time AVG S Tool will try to fill in the IP addresses according the network configuration set on the station where the AVG S Tool application is running However if you know the exact IP address range of network stations adjust the values manually to shorten the time needed for searching the network Mask password Selecting this option will prevent the password from being displayed on your computer s monitor AvgAgent password Enter the password that will protect communication between AVG S Tool and the AvgAgent service on remote workstations Then no operations using the AVG S Tool can be performed on the remote workstations without knowing the password The password is related to the AvgAgent service only and it does not influence any other remote station settings This password must be specified BEFORE you launch AvgAgent installation on remote workstations To change the AvgAgent password follow these steps Type the new password into the AvgAgent password field Select the Force install option Run AVG remote installation A dialog asking for the AvgAgent password will be displayed enter the original password in
72. All rights reserved 11 2 AVG DataCenter Update 0 ee eee eee eee eae ee eens 160 11 3 Workstation USer GrOupS c cece cece eee eee eee e teeta eee tena eaee 161 11 4 Configuration and Display Management cceeeee eee eee teen eens 163 11 5 Configuration Editing ccc cece eect eee eee teeta ease e etna nee eae 164 12 Centrally Controlled Update cc ccsesceeeseeeueeeeeeeeeeeeeeeeeeeueeeeuseeenseeans 179 12 1 Update Levels cece cece eee ee ene nee eee a neta tenant eee 179 12 2 Update within the Local Network ccceeceee cece eee eee e neta teeta teens 179 12 3 AVGADMIN Controlled Update ccceee cece eect ee eee eect eee teen 180 13 AVG TCP Server AVG Managed Update Service c scscseeseeeeseeenseeens 181 13 1 AVG Managed Update Tab ice cece cece eee teeta eee ene nee eae 182 13 2 Cli nt Info Tab dececesete wees ex tied eid enina anne a i oaia 184 13 3 Server Info TaD sexier eeii ein eee ad ans ee ee ee ee ea 186 14 Alert Manager ccccceesceneeeeeeeeeeeeeeeeeeeeuaeeaseeeeuaeeaeaeeauaeeauaeeaueeeaeeeeananes 188 14 1 Events and Actions rnesa eee e eens a 188 14 2 Alert Manager RUICS ce ccee eee eee eee eee etna teens teeta ene e eae ta enenaee 188 14 3 Rules Configurations caidec ceets tenis ede ecndenedvlea sleea cay based ten Sete ai aia 189 14 4 Configuration SUGGESTIONS cece eee eee teeta een
73. Before installing AVGADMIN visit the Grisoft website and check for the latest installation file Warning Installation of AVGADMIN to Windows 95 is not supported Installation of AVGADMIN to Windows NT operating system requires internet Explorer 5 01 or higher to be installed On your PC server create a new directory e g AVGINST and copy the AVGADMIN installation file into it This directory can then be used for installation of other parts of the network administration Switch to the directory where your AVGADMIN installation file is located and launch the installation a Setup language selection The welcome dialog appears in the language of the operating system to which AVGADMIN is being installed You can switch to another language and confirm your choice by pressing the Next button www grisoft com b c GRiSOFT AVG Admin 7 5 Welcome J AVG Welcome to the AVG 7 5 Remote Administration Setup program Choose setup language English v e License agreement The new dialog window offers the full wording of the AVG Internet Security Network Edition license agreement To approve press the Accept button Otherwise press the Don t accept button and the installation process will be cancelled AVG Admin 7 5 Please read the following License Agreement Scroll down to see the entire document Accept r the License Agreement by clicking the Accept button Licensing Agreement Thi
74. DataCenter connection AYG TCP Server Not running AYG DataCenter The wizard does not support the configuration of the 602SQL database If you want to replace 602SQL continue after pressing the Next button and choose one of the supported databases If you want to keep the current database quit the wizard Note When you are using the 602SQL database engine which is no longer supported by AVG Internet Security Network Edition it will be detected in this particular step of the configuration process You cannot configure the unsupported database using the wizard However you can still keep the current settings if functional and terminate the wizard by pressing the Quit button here If you want to replace the database in the next step you may choose one of the supported engines If AVG DataCenter is set up properly and you are content with the performance of AVG Internet Security Network Edition you can quit the wizard here using the Quit button Otherwise continue by pressing the Next button Alternatively you may experience for example the following dialog www grisoft com GRiSOI Copyright c 1992 2006 GRISOFT s r o All rights reserved Current State of AVG DataCenter a The wizard has detected the following information about the current state of AYG DataCenter connection AVG TCP Server is setup properly AVG DataCenter js setup properly AVG DataCenter version 105 9 The database of AYG
75. DataCenter is out of date the number of the latest version is 106 0 We recommend that you update your database If you wish to update the database please press the Update button Update m Setup options o It is not necessary to go through the whole process of the AVG DataCenter configuration The Wizard will now guide you through the set up of the issues you select now If you select more options they will be contigured one after another Setup AVG DataCenter Setup updates F Remote installation of AVG lt lt Back Next Quit In this case we recommend to click the Update button to get the AVG DataCenter automatically updated The update process is done instantly GRiSOFT www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved c GRiSOFT AVG DataCenter Selection al AVG DataCenter Setup Wizard x AVG DataCenter Selection ri a The following database types can be used for AYG Remote Administration installation Firebird The Firebird database can be used in networks with up to 150 stations Firebird database is a standard part of the AVG Remote Administration installation AVG DataCenter Setup Wizard will take you through the installation and setup of the database C Microsoft SQL Server 2005 Express Edition We recommend to use the SOL Server 2005 Express database in networks with up to 1000 stations The database is not a standard part of AVG Remote Administrati
76. FT enter an address http server 4156 in any web browser and the server displays basic information on its state You can change this address by editing the WebUI URL parameter You can fully disable this feature by defining the WebUIURL parameter with an empty value LocalHttpServerRoot If this parameter is uncommented and also valid remote administration license number is used reduced functionality of web server is activated Clients can then utilize updates from their computer with AVG TCP Server installed and running No other components or shared folders for the update distribution in local network are needed The LocalHttpServerRoot parameter defines a folder which is accessible through the web server functions that means the GET requests Clients can access only this one directory and only after the path specified in the request agrees with the HttpServerRoot parameter value HttpServerRoot If a simple web server support is active this parameter defines the path to be used in user requests for file operations This path then corresponds to the folder given in the LocalHttpServerRoot parameter In the specified folder the AVG update files must be accessible including the correct update controlling file AVG7INFO CTF You can easily guarantee this by the regular mirroring of update files with the AVGINET Lite application Supposing the update files are stored in the C AVGUpdate folder on a computer which is running AV
77. G Dat CEN tE einans aiaa aaa a a a hited EA h 7 2 2 AVG LCP SENecio a i san EREE EARE ai 7 2 37 AVG TCP MOMITON piieis pennaa a a E a a AA th eves 8 2 4 AVGADMIN EEE 8 2 5 AVG S TOO srasni ine Ea benkeceny eek esa andes eee 8 2 6 AVGINET Lites csere ie ceeua vette ceed ven eieceeteneey de exe eee ede ceeded tebe id been eae ees 9 2d AVG CONE a ccguieeedis olge dake dies eeba dee cety vier otis engy beer E tee eld een iedy oes 9 3 AVG Internet Security Network Edition I nstallation ccscseeeeseeeeeeees 10 3 1 AVG Internet Security Network Edition Installation Steps 04 10 3 2 AVG Internet Security Network Edition Installation Process 4 10 4 AVG Installation on Client Workstations c cccceeeeeeeeeeeeeeeeeeeeeeeeeeenenes 14 4 1 Installation Options ce esccecceie eevie eevee d dee deen kee edie e aE A 14 Ai 2 Installation S Crip erincsesssccceus stein divee cee haeneeun ia n sivas aa Medea ehaned 16 4 3 Installation File DowWnl0ad cece cece eee eee ee teeta eee ene nena nae 20 5B AVG S TOOl ccccceeeeceeeeeeeeeeeeeeeeeeeeeeeaeeeeaeeoeaseeuaseeuaeeauaeeauaeeauaeeauaseauaeeauageas 21 5B 12 AVG S TO0l LAUNCH 222620 irdenu cies eit pogo hd ides Reed ees 21 5 2 AVG S TOO Basi MOGs bie vee cednwceeta ose ten see an cee beede tas bodes aaeain beens 21 5 3 AVG S Tool Advanced MOde ccececee eee eee eee teen eee nent eae nae ented 27 5 4 AVG Installation on
78. G TCP Server the parameter values are then defined as follows LocalHttpServerRoot C AVGUpdate HttpServerRoot avg7upd If a HTTP client poses a request for C AVGUpdate AVG7info ctf a query in http lt server_name gt avg7upd AVG7info ctf form will be used In update configuration AVG Control Center it is possible to define a new local server with URL http server 4156 avg7upd after specifying the parameters as above Attention Note that in the previous example there is a port number specified The web server is active on a port with the number specified in the AVG TCP Server configuration see paragraph a above The default number is therefore 4156 HttpLogPath This parameter specifies the absolute full path to the HTTP protocol GET requests log file The file is in an Apache Combined log file format for maximum portability www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved n UpdateURL If an update control feature is activated this parameter specifies the address to be used for downloading the update files The recommended value is http update grisoft cz softw 70 update o Proxy If an update control feature is activated this parameter specifies a server and an account for proxy server connection during the downloading of update files e g http user password server port p CheckMode CheckPeriod CheckTime The CheckMode CheckPeriod and CheckTime paramet
79. G TCP Server Monitor 06 Oct 2005 14 26 28 031 Initializing the server config file C PROGI Server active 0 clients 06 Oct 2005 14 26 28 047 Full license for remote administration found Max 1 clients Avg 0 clients sec Avg proc time 2 msec g Pause server Stop server Hide Monitor Quit Monitor The AVG TCP Server Monitor dialog Windows contains the following control buttons Pause server allows you to pause the AVG TCP Server and continue its running Stop server allows you to stop the AVG TCP Server Configuration allows you to set up the AVG TCP Server configuration Hide monitor hides the AVG TCP Monitor dialog window Quit monitor closes the AVG TCP Monitor service You can also overview the login data recorded in the Application Event log only for the Windows NT4 2000 2003 XP Professional operating system 6 4 AVG TCP Server Configuration Note The AVG TCP Server can also be remotely configured from AVGADMIN AVG TCP Server must be already started by selecting the AVG TCP Server settings item from the Settings top menu The Configuration button opens the server configuration dialog The configuration dialog can run in two modes e AVG TCP Monitor Simple mode AVG TCP Monitor Advanced mode When you launch AVG TCP Server Monitor for the first time the configuration dialog automatically opens in the simple mode www grisoft com The AVG TCP Server configuration is stored
80. Global settings group contains an overview of all tests plans rules registered in the AVG DataCenter The administrator can then easily change their configuration create new tests plans or rules delete the old ones and assign them to their respective owners Graphic reports This group offers graphic reports It allows users to quickly and easily generate well arranged reports Reports may show a summary of stations managed by AVGADMIN top infected stations top virus occurrences and similar statistics www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved GRiSOI Copyright c 1992 2006 GRISOFT s r o All rights reserved Users can select from pre defined templates and produce the reports by simply double clicking schedule reports creation at a customized time period send generated reports to e mail addresses or print reports to PDF file or printer To learn more about Graphic reports and its configuration see chapter 9 7 Graphic Reports 10 3 Records Section Within the central table in the Records Section of the screen you can view data of the group specified within the navigation tree Some sets may contain a considerable amount of data for a specific record e g workstation user information that is why the relevant data are arranged into groups and every group can be displayed when you select the corresponding tab To select a record from the central table you need to perform a mouse
81. QL Server 2005 Express Edition properly you need to download and install Microsoft NET Framework version 2 0 or higher You can download it from the Microsoft web site After successful installation of NET Framework please download the installation package of SQL Server Express Edition from the Microsoft web site http www microsoft com downloads details aspx familyid 220549b5 0b07 4448 8848 dcc397514b41 amp displaylang en and save it to some temporary directory Then launch the installation using the command indicated below example SQLEXPR EXE INSTANCENAME Instance SAPWD instance SECURITYMODE SQL The above string is only an example of such a command For correct installation please copy the string displayed in your specific Setup Wizard window As soon as the MS SQL Server Express installation is finished continue to the next step Preparing AVG DataCenter by pressing the Next button www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved GRiSOFT O Microsoft SQL Server parameters al AVG DataCenter Setup Wizard Microsoft SQL Server Parameters Fi gm Before the wizard can configure Microsoft SQL Server it is necessary to fill in the following information You do not have to change the data related to the computer name and the Microsoft SQL Server instance Change them only if you want to set up the connection to a remote computer or another insta
82. S www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved GRISOI i Copyright c 1992 2006 GRISOFT s r o All rights reserved 10 AVGADMIN Advanced Interface AVGADMIN Advanced Interface follows up the former AVGADMIN 7 5 interface The functionality available from the AVGADMIN Advanced Interface is the same as in the Basic Interface however the reports used in the AVGADMIN Advanced Interface are more comprehensive and detailed compared to the Basic Interface AVGADMIN Advanced Interface is intended for experienced administrators The AVGADMIN Advanced Interface opens in this environment al AVGADMIN MICHALKREJCI 4156 Joe Program View Settings Service Information VO VOR Ae 7 amp 5 0 xi AVG version 7 5 413 Summary Virus base version 268 12 01 0440 g AVG DataCenter Summary i All stations amp Thscciarake stata ztationis Maximum virus database number 268 12 01 0440 7 Maximum program version 7 5 413 e Firewalls Inaccurate state stations 1 Ej Sessions All stations count 1 m Versions T Requests TH Test results EH Events i Stations it Users 8 Global settings Graphic reports xl 2006 09 07 13 12 59 Refresh OK G 2006 09 07 13 12 59 Connected to AVG DataCenter MICHALKREJCI 4156 2006 09 07 13 14 48 Total 263 test result details fetched 2006 09 07 13 17 59 New infection watcher OK Statistical data about stations in A
83. SOFT s r o All rights reserved IP addresses If you selected the option of searching the network in the range defined by IP addresses you need to specify the range by entering the IP addresses here Note When launched for the first time AVG S Tool will try to fill in the IP addresses according the network configuration set on the station where the AVG S Tool application is running However if you know the exact IP address range of network stations adjust the values manually to shorten the time needed for searching the network AvgAgent settings This group is intended to set up some parameters of the AvgAgent service This service is installed on the remote stations and supports AVG remote installation and other AVG utility operations All changes will make an impact on the remote stations only after re installation of the AvgAgent service on them Therefore it is necessary to reinstall AvgAgent service on the stations after changing some of the settings here You can do this by checking on the Always install option on the Network tab This holds also for the AvgAgent password item on the Network tab Attention Automatic AvgAgent service installation is available only for the Windows NT4 2000 2003 XP Professional operating systems On the Windows 95 98 Me XP Home stations you have to firstly install AvgAgent manually or by login script Reinstallation of AvgAgent service on the stations which are running the service already
84. Skip button allows you to skip the action imposed by the current screen but only when is it possible to skip an action the button is disabled By pressing the Quit button you can cancel the wizard at any stage discarding the changes performed so far Welcome to AVG DataCenter Setup Wizard AVG DataCenter Setup Wizard will quide you in several steps through the process of AVG DataCenter configuration as well as AVG TCP Server setup which is a part of AVG DataCenter Using this Wizard it is possible to configure the following AVG DataCenter setup database update to the latest version cloning of data from one database to another Setup of updates mirroring Setup of remote AVG installation onto workstations It is not necessary to go through all sections in the following dialog you will be able to choose which part of the configuration you wish to set up using the Wizard In this step the Wizard will also find out the current status of AVG DataCenter this action can take some time so please be patient Press the Next button and go to the following dialog The welcome dialog explains the main purpose of the setup wizard and briefly describes the process of the AVG DataCenter configuration www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved b GRiSOFT Current State all AVG DataCenter Setup Wizard x Current State of AVG DataCenter fi a The wizard has de
85. Unassign ES All dial up conections x Unassign J EDAD OK Unassign All network areas v lt T gt Assign active Advanced settings Default profile Allow all v Disable dialog for assigning new area Disable displaying information about areas and profiles changes Advanced settings Advanced settings Default profile Allow all v Disable dialog for assigning new area Disable displaying information about areas and profiles changes o Default profile this profile will be automatically activated when A new area is detected An error occurs during new area detection for example when there is no active connection type An area with no assigned profile is active o Disable dialog for assigning new area tick this checkbox if you prefer not to display the New area dialog The default profile will then be automatically used o Disable displaying information about areas and profiles changes tick this check box to disable displaying information about areas or profiles changes in the tray area Please note www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved d GRiSOFT i Assigning a profile to a network interface has a higher priority than to a network area This means that once you assign a profile to your network interface it will be always used regardless of the network area ii When in safe mode automatic profiles will be disabled Applications Basic
86. VG TCP Server can also provide update distribution within the local network AVG TCP Server can work as a very simple web server offering the update files to AVG clients The update files are downloaded from the Grisoft central update servers just once which significantly decreases the internet connection link load especially in larger networks 6 1 AVG TCP Server Installation and Launch By default the AVG TCP Server is installed into this directory C Program Files Grisoft AVG TCP Server If you select another destination folder for the network administration the AVG TCP Server will be installed into the AVG TCP Server subdirectory within the selected directory In the Windows NT4 2000 2003 XP Professional environment the AVG TCP Server launches automatically on operating system start up In the Windows 98 Me environment the AVG TCP Server launch is defined by the register key record HKEY_LOCAL_MACHINE Software Microsoft Windows CurrentVersion Ru nServices 6 2 AVG TCP Server as a Local Web Server Update Source Using the web server implemented into the AVG TCP Server it is possible to perform a centrally controlled AVG update within the local network The main advantage of this option consists of the fact that AVG clients on separate workstations do not have to download the update files from the internet but can update from the local network update source This way the connection load is significantly decreased and t
87. VG license number is used the limited web server function is activated In this way the AVG clients can update from a computer with the AVG TCP Server installed No other components are required and no directory sharing is necessary for local network update distribution The value of the parameter defines the directory made accessible by the web server functions Only this directory is open to AVG clients and only www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved GRiSOFT if the path specified in the file request corresponds to the parameter s value To activate this function we recommend that you create a local directory C AVGUPDATE and set the value of the parameter to c avgupdate This directory content will then be open for the AVG clients updates The AVG update files must be available in the specified directory including the update controlling file AVG7INFO CTF To reach this status make sure you perform regular update files mirroring If you use the possibility of updating from the local web server implemented in the AVG TCP Server and you have checked this option the two remaining dialog tabs are activated the InetLite tab and the Scheduler tab HTTP Server Root If the simple web server support is activated the HTTP Server Root parameter defines the path that AVG clients must use in their requirements for update files This path then responds to the directory set up in
88. VGADMIN 7 5 folder of the Programs folder in the Windows Start menu Press the Configuration button in the AVG TCP Server Monitor interface afl AVG TCP Server Monitor Lina a 08 Sep 2006 10 43 38 942 Initializing the server config file C PROG Server active 0 clients Full license for remote administration founc Max 2 clients Inet Lite server started Avg 0 clients sec Inet Lite Scheduler started Avg proc time 3 msec u 223 TCP Command Catcher started 08 Sep 2006 10 43 39 723 Server with Graphic Reports g Pause server Stop server Configuration Quit Monitor Note When the Simple mode of configuration is displayed press the To advanced button For complete description of the AVG TCP Monitor interface and function please refer to 6 6 AVG TCP Monitor Advanced Mode section of this document www grisoft com The tabs of AVG TCP Monitor advanced configuration that are designed to set up the AVG Managed Update feature are described in the following two sections 13 1 AVG Managed Update Tab AVG TCP Server Settings Advanced Mode General DataCenter InetLite Scheduler Managed Update Client Info ServerInfo Email Server ID Port TCF ai 57 Set default port Local address TCP Port UDP ai 57 Set default port Local address UDP Port for client communication 6051 Set default port Minimal update interval 10 H minutes To simple OK Cancel This ta
89. Windows NT4 2000 2003 XP Professional 40 5 5 AVG Installation on Windows 95 98 ME and XP Home 2 0 eeeee ee 41 6 AVG TCP Server cccccccencenceneenceceeaeeceuaeuseusausaueaeeausaeeaeeaeeeegeeggegeuageaguageas 42 6 1 AVG TCP Server Installation and Launch ce ccee cece eee ee eee e eee aeee 42 6 2 AVG TCP Server as a Local Web Server Update Source eeeeees 42 6 3 AVG TCP Server Control ccc cette eee eee teen een nana ened 44 6 4 AVG TCP Server Configuration 0 ccc ecee cece eee eee eee teeta ene e nee nnns 45 6 5 AVG TCP Monitor Simple Mode ccceceee cece teen e neta ene en aes 50 6 6 AVG TCP Monitor Advanced Mode cceeeee eee eee eee e teen eee teen ne eaeee 55 6 7 Clients Connection to AVG TCP Servel ccccece cece tenet teeta eee eee nnns 61 6 8 AVG TCP Server Command Line ParameterS cceeeeceee teste eee teenies 63 www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved 7 AVG DataCenter cisiscinis cicisiscie ais inisinee aise sin cede cinsin te ais cain wets cuisle a aa we die aaa a aaa ii 64 GRiSOI Copyright c 1992 2006 GRISOFT s r o All rights reserved 7 1 AVG DataCenter Modes sssssssssssssrrrrsrerrrrrsrerrrrnsrerrrnnnrerrrrnnenrrrnrnnt 64 7 2 AVG DataCenter Setup Wizard 0 cece cece eect e eee neta neta 65 7 3 AVG DataCenter Mode Co
90. YG DataCenter AVG 7 5 413 AVI 268 12 01 0440 The window is divided into four sections e Program main menu upper part Navigation tree left panel e Records section central part e Status window bottom part e Other control components 10 1 Program Main Menu The program main menu offers the same options in both the Basic and Advanced interface of the AVGADMIN program For detailed information about menu items please see chapter 9 1 Program Main Menu www grisoft com 10 2 Navigation Tree The Navigation Tree contains all sets arranged in a hierarchical manner A group is a data structure review e g a list of workstations with their configuration or test results table etc The group content itself is displayed in the Records section in the central table all AVGADMIN MICHALKREJCI 4156 Program View Settings Service Information 9 BO 9HO EAD x oam L AVG DataCenter Summary Vius baso version 2681201 040 J Summary E Quick views g All stations Q Inaccurate state stations Summary Maximum virus database number 268 12 01 0440 i Maximum program version 7 5 4113 ge Firewalls Inaccurate state stations 1 9 Sessions All stations count 1 ae Where they were ie Who was here a Versions a Requests CE Test results mi Events Stations i all Ed New stations g9 Mine fit Users all New users gy Global settings Tests Scheduled
91. a record to be written into Event Log Finished test After a scheduled or manually notification launched test has been finished Sending information on the test results to the AVG DataCenter Besides these default rules there are some internal system rules which are hidden from the user 14 3 Rules Configuration a AVG Client Rules Configuration Within the client part of AVG the event management configuration window is accessed from the AVG Control Center Alert Manager component all AVG 7 5 Control Center Program View Service Information Scheduler E Avec Help Resident Shield Virus Vault a Check for Updates Update Manager Shell Extension Rescue Disk Wizard aax AVG Security status You are fully protected Your system is up to date Internet Secu rity and all installed components are working properly Test Center Status Next scheduled task 7 9 2006 Resident Shield is loaded and full The Virus Yault contains 46 files No update has been performed AVG is active in Windows Explorer S Language Selection Remote Administr Alert Manager Component is working properly Settings Properties For Help press F1 7 5 413 268 12 0 439 2054 6 9 200 Press the Settings button to open the Alert Manager Component Settings dialog GRiSOI Copyright c 1992 2006 GRISOFT s r o All rights reserved www grisoft com GRiSOFT
92. aCenter Don t update Quit The update dialog always offers the option of exporting the AVG DataCenter content before the actual update process starts We strongly recommend creating a backup before starting the update 7 7 AVG DataCenter Maintenance After a considerable period of AVG Internet Security Network Edition use i e AVGADMIN use some inconsistencies or duplication in the AVG DataCenter may appear Such a situation makes increasing demands on the network load and the maintenance options are aggravated For easy AVG DataCenter maintenance we have prepared several scripts that will help you perform the frequently required maintenance operations During maintenance when a script is active the AVG DataCenter is locked and users cannot access it www grisoft com GRISOFT Copyright c 1992 2006 GRISOFT s r o All rights reserved al Database maintenance List of available database maintenance scripts Script activity description O i Remove duplicates of stations users tests rules and or scheduled tasks from AVG DataCenter O E Remove objects with unknown owner o Remove orphan data after unfinished connection check o B Remove scheduled tasks where the assigned test doesn t exist o Remove tests scheduled tasks and rules with damaged data oO B Remove tests scheduled tasks and rules which exist also in shared settings o a Remove users whose names contain illegal cha
93. aCenter Setup Wizard that is automatically launched after the successful installation of AVG Internet Security Network Edition It can also be launched any time later using the AVGADMI N program folder More information on this topic can be found within chapter 7 2 AVG DataCenter Setup Wizard www grisoft com GRiSOI Copyright c 1992 2006 GRISOFT s r o All rights reserved 7 11 AVG DataCenter on Firebird SQL Server By default the AVG TCP Server uses a special embedded version of the Firebird SQL Server database engine If there is a standalone Firebird SQL Server already installed in the network it is also possible to connect to it using existing infrastructure and tools AVG TCP Server can connect to the Firebird server The default AVG database AVGDB FDB can be used in this mode too This database is created during AVG TCP Server installation On the other hand you can create all needed tables with SQL scripts included in your AVG distribution This way you can create tables also within an existing database Firebird database installation script is created during the installation once this option is activated For script execution and corresponding tables creation any SQL client applications such as ISQL can be used We recommend restricting AVG TCP Server s or clients access rights for the database part containing the AVG DataCenter only For AVG TCP Server to connect to an existing Firebird server it is
94. ad been activated for a virus found event the addressee mailbox and mail server may be overloaded very quickly To prevent an excessive number of shown events you can define event grouping conditions for each rule a Alert Manager Component Settings Dialog for Resident Shield Log Dialog EMail NTEvent Dialog for Resident Shield action General Grouping Template DataCenter Test finished notification Dialog on virus infection in email By grouping settings you can decrease the amount of the messages generated by the Alert Manager when there is a huge amount of incoming events for example in case of virus infection etc This rule will run the actions For every incoming event C Not earlier than M l z Using dynamic limit Increase limit E times when limit is reached Decrease limit every 110 minute s z Cancel www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved c o For every incoming event By default an action is triggered for each event occurrence o Not earlier than after previous action It is possible to delay the next action launch by setting a minimum time interval for which the same event is ignored All the events shown in this interval will then be joined into a group The next action e g the next e mail message will cover an overview of all the grouped events o Using dynamic limit In this mode any triggered a
95. allation script generator advanced mode License Script Setup Configuration Components V Remote administration AVG DataCenter Connection String http admincomputer 4156 User gi mee I Add new station into group Add new user into group Install or uninstall components AYG Test Center On the left you can mark components you want to be installed or uninstalled Resident Shield The symbols have the following meaning O AVG Firewall F Anti Spam Component will be installed Anti Spyware Remote Control Communication Librar 0 Additional installed lanauanes O Default settings of the installer will be lt i gt used Component will be uninstalled Default settings Save data Load data Show script Quit www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved From all tabs you can reach the dialog control buttons Default settings returns the dialog parameters to the default settings Save data saves the script template in the stf format to the selected place on your local disc Load data allows you to read data from a previously saved script template Show script the installation script content will be displayed in a new window Create script compiles and saves the installation script to the selected place on your local disc Quit closes the AVG S Tool application b Remote network installation When
96. anually or press the f button to open a new window then select the directory from the navigation tree of your local disc www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved The Settings tab provides the following control buttons GRiSOFT gt gt switches to the following Network tab Quit closes the AVG S Tool application Network tab The Network tab offers the option of searching the local network for AVG installations on workstations If there are workstations without AVG installed the AVG S Tool will install AVG on them All operations are performed remotely via network communication and using the AvgAgent service that is installed automatically on every single network station Warning AVG remote installation can be performed only on stations with the OS Windows NT4 2000 2003 XP Professional installed Also you have to be logged in as an administrator On workstations running the OS Windows 95 98 Me XP Home the AVG installation must be done manually or using the login script and the AvgAgent service for details please refer to chapter 4 AVG Internet Security Installation on Client Workstations On the station where you launch AVG installation from as well as on all workstations to which you want to install AVG the option of Microsoft Network Files and Printers Sharing must be enabled You can enable this option in the Network Connection properties control panel If the shari
97. applications to only a specific interface is possible However if hardware changes are made such settings will now point to non existent connections and the new connections will thus be given the default connection settings rule as defined by AVG If the configuration is set as mandatory in AVGADMIN and editing is being done via shared settings all interfaces are removed from the configuration and all references to them are removed from the rules Further all area objects are also removed Assigning profiles to areas is not possible either Physical interfaces will be visible on the client but rules will be set for the configuration as a whole If the configuration is copied from one station to another all interfaces and areas are adjusted according to the current ones during the next synchronization a GRiSOFT General afl AVG Firewall Configuration Allow all General Profile Profile switch Applications System Networks Log Settings on this page apply to all profiles Global Settings Exports rules and configuration from all profiles into the backup files e g for transferring them to another computer ona Imports rules and configuration for all profiles from a backup file AVG Firewall security Permit settings modification to Administrators and Power Users Show confirmation dialogs for an Users v Firewall information messages Show only errors and warnings bd Cancel The Ge
98. ard drive capacity from 0 1 to 0 5 MB approximately but can be even more if you have lots of stations Therefore if you suffer from insufficient disk space we recommend to only create a reasonable amount of reports or delete the old ones accordingly www grisoft com During Export Import available through Program Export or Import of AVGADMIN data only Report schedules will be processed Templates and generated reports will not be exported or imported Once you import your former exported data Graphic reports will not be available until you restart the AVG TCP Server Report templates There are some predefined templates that can be quickly used for report generation Some templates allows you to set additional parameters for more precise reports To create a report directly from this menu right click on the report you want to generate and select the Generate report menu item If you prefer only to display a preview of the report layout select Template preview o All stations shows all stations registered in AVGADMIN Available parameters Min count of infected type in the minimum count of infected objects on station 0 disable this parameter IP address starts with specify a beginning part of the IP address o Stations by AVG Version shows all stations sorted by AVG version o Top N infected stations shows top infected stations Available parameters N stations count in report limit the number of station
99. at technicalsupport grisoft com Be sure to include your AVG License number in the body of the e mail However we recommended contacting the Grisoft technical support from the dialog window accessible from all AVG applications e g AVG Test Center AVG Control Center To open this dialog select Technical support by e mail option from the Information folder of the application main menu Then proceed to chapter 17 1 AVG Diagnostics utility for more information how to process the technical support request 17 1 AVG Diagnostics utility Note This utility can be started only from AVG applications AVG Diagnostics is a supportive diagnostic utility distributed by AVG Technical Support Its main purpose is to obtain information from the host computer This information helps the Technical Support team to solve your problem with AVG by analyzing the collected logs error reports system information suspicious files your own comments and other data Note Under no circumstances does the AVG Diagnostics utility send any personal or other sensitive data from your computer without the user s explicit permission The user is able to check the content of all collected files and to prevent any of them from being sent to AVG Technical Support a AVG Diagnostics starts with the following screen asking for a service code _ all AVG Diagnostika 7 5 418 AYG Diagnostics Welcome to the AVG Diagnostics Wizard The AVG Diagnostics utility hel
100. ations shared settings please refer to chapter 7 AVG DataCenter o Shared settings for users opens a dialog for editing the shared configuration for users For detailed information on users shared settings please refer to chapter 7 AVG DataCenter o Periodic tasks allows you to specify a time period for regular periodic tasks launch For detailed information on periodic tasks settings please refer to chapter 11 1 AVGADMIN Periodic Tasks o AVG TCP Server settings allows you to start the AVG TCP Server configuration dialog directly from AVGADMIN The AVG TCP Server must be already running Service o Install AVG 7 onto stations launches AVG S Tool Basic mode for AVG remote installation on workstations o Install AVG 7 onto stations advanced mode launches AVG S Tool Advanced mode for AVG remote installation on workstations o Ask to download update files downloads the update files into the selected directory Works only if AVG is installed on the same computer as AVGADMIN Only incremental updates will be downloaded based on the current status of installed AVG o Ask stations to update asks AVG clients on workstations to update AVG o Reset configuration on all stations sends a special note to all AVG clients and resets their configuration when AVG clients receive the note all tests and plans set up by the end user are removed and the AVG client returns to the default configuration set up in the AVG DataCent
101. b in the AVG TCP Monitor Advanced Mode is the place where you can manage reception parameters of your AVG TCP Server with respect to the AVG Managed Update feature The following fields are present within the tab Server ID Identification of your server obligatory parameter It must be the same as your AVG Managed Update service ID registered by Grisoft corporation Port TCP The field defines the TCP port where AVG TCP Server listens to the incoming commands e Local address TCP The address where AVG TCP Server listens to the TCP encoded incoming commands www grisoft com GRIiSOFT Copyright c 1992 2006 GRISOFT s r o All rights reserved Port UDP The field defines the TCP port where AVG TCP Server listens to the incoming commands e Local address UDP The address where AVG TCP Server listens to the UDP encoded incoming commands e Port for client communication Enter the number of the port for AVG Managed Update related communication between AVG TCP Server and AVG clients Note The port must be the same as the AVG Internet Security Network Edition port number set on the client stations Minimum update interval When more commands regarding updates come over the network in a short time AVG TCP Server does not act immediately It waits for the time specified in minutes in this field before another check for updates This protects your server from becoming overloaded by exces
102. can be performed remotely using AVG S Tool Enable AvgAgent log switched off by default Once you have switched this item on the AvgAgent service generates a log file on stations with a newly installed AvgAgent service For usual AvgAgent running there is no need to create the log files Log level you can specify the logging files detail level here Errors only only application s run related errors are logged such as unauthorized connection attempts network timeouts and so on Detailed information on the operations requested and performed by the service on a station Debug very detailed records covering the program diagnostics After selecting this level the log files will be very large Log file name fill in the name of the log file AvgAgent service will store the log files under the selected name on remote stations where the service should be installed If you do not enter the absolute path e g C avgagent log the directory containing the AvgAgent exe file typically the C Windows or C WinNT directory will be used for storing the log file Note Log files are not deleted or decreased automatically If you use them you have to analyze them and then delete manually www grisoft com GRiSOI Copyright c 1992 2006 GRISOFT s r o All rights reserved Port TCP IP communication port where the AvgAgent service listens for the AVG S Tool connection The default value is 6150 and usually the
103. changes in these settings are taken over by particular stations and become part of their settings General settings Tests Scheduled tasks Rules E mail Firewall PUP excludes Scheduled tasks Sample scheduled update task Optional update Sample scheduled Anti Spam re iv Mandatory item Create Edit Enter Remove Delete Copy to Mandatory Client has to accept these settings Cancel www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved Generally double click the specific test scheduled task to open a dialog window for configuration editing The mandatory tests plans are not only displayed with a different font or color but in the A column they are also signed with an exclamation mark r If it is allowed to display tests and plans assigned as to be deleted these records are marked with the X sign Otherwise the AVG DataCenter mode default settings specify these records as hidden Test plans operations can be called from the context menu as well o Mandatory configuration this option marks the settings as mandatory The mandatory settings tests and plans is copied to the AVG client and overrules any changes the end user previously made to the settings o Create the option creates a new test plan according to the default settings if this is possible e g it is not possible to duplicate specific tests o Edit this option opens the test plan co
104. click over the desired record You can select more records at the same time press the CTRL key adding a new record to the current selection or the SHIFT key selecting all records between the first and the last highlighted record Click the mouse right button over the selected record to open the Context menu It is possible to call various actions related to the current selection from the Context menu Within the central table of the records section you can use the quick search option this option allows searching for records according to the record value specified in the central table first column The search is activated by the CTRL F keyboard shortcut to confirm the search keyword hit the Enter key The Esc key will cancel the search The search identifies all records that respond to the specified search parameter and the first search result of the search results list will be highlighted to switch among the search results use the F3 key 10 4 Status Window In this part of the AVGADMI N main window you can find various system notices and information on the application functionality communication with AVG clients detected problems positive test results warnings etc 10 5 Other Control Components a Navigation bar The Navigation bar can be found in the upper part of the Records section above the central table with records b Tool bar The Tool bar can be found under the application main menu the icons represent specific mai
105. cted workstations are listed in the following list Alongside each workstation you will find information about its status as well as the presence of the AVG Agent service and AVG installation State Computer AvgAgent AVG select all workstations 192 168 195 693 192 168 195 717 192 168 195 72 192 168 195 73 scent 92 168 195 74 1 016 Not present Not present Not present Not present 7 5 409 268 11 7 Not present Select workstations a aes without AVG Not present ds f Refresh By pressing the Installation button you will execute the remote installation process This action can take several minutes so please be patient lt lt Back Skip gt gt gt Quit As soon as the scanning process is finished the list of checked stations will be displayed You can see details about every station if AvgAgent service and AVG are installed including the exact version information To quickly select all stations onto which you want to install AVG to you can use the following buttons o Select all workstations will automatically choose all workstations o Select workstations without AVG will automatically choose all workstations without AVG installed o Refresh will scan the whole network again and display the results This may take a while You can also manually select stations for installation also by clicking one or more items in the list After selecting all stations requested for installat
106. ction will increase the limit of grouped events n times The first virus detection will trigger an action The same following event will execute no action it will be grouped instead On the screenshot above the limit is set to 5 so the next action will be triggered after five successive virus detections In case of a sixth detection the limit would be increased 5 times again After the specified period of time the limit will decrease automatically This feature allows flexible adaptation to the current situation It helps to ensure that the administrator is warned immediately in case of a single event on the other hand it minimizes the chance of network overload in case of an epidemic Events in the AVGADMI N application The administrator can define rules for particular events centrally in the AVG DataCenter using the AVGADMI N application to reach this dialog please follow the steps o AVGADMI N o Settings menu item o Shared settings for stations item o Alert Manager option o Rules tab m Station SHARED STATION X Shared settings for stations Each station is forced to use all mandatory items from these settings All changes in these settings are taken over by particular stations and become part of their settings General settings Tests Scheduled tasks s E mail Firewall PUP excludes Alert Manager rule J Dialog for Resident Shield Type VirusFound amp SourceComponent Dialog for Resident
107. ctionless www grisoft com GRiSOI Copyright c 1992 2006 GRISOFT s r o All rights reserved Remove tests scheduled tasks and rules which exist also in shared settings Removes tests scheduled tasks and rules belonging to particular stations and users if the same tests scheduled tasks and rules also exist as mandatory in shared settings e Remove users whose names contain illegal characters Removes users whose names contain illegal characters Unify tests scheduled tasks and rules with the same settings Recalculate checksum of tests scheduled tasks and rules Objects with identical checksum will be displayed in the Global settings on one row Unify users who differ only in logon domain or computer Remove duplicate users whose names differ only in logon domain or computer In case of duplication in config sets the most recent one will be kept AVG DataCenter mode Distinguish users by Computer Domain Name will be switched off Unify users who differ only in upper lower case letters This script identifies all user names that differ by upper lower case letters only and it will find all duplication Except for the most recently specified name all other names will be removed For instance if there are users named Jameson J AMeson and JAMESON in the AVG DataCenter running this script will delete two of these names and leave the last of them JAMESON This script runs automatically if the netw
108. current version reflecting AVG 7 5 If you convert the settings to the newest version then your older workstations with AVG 7 1 will not be able to synchronize their Firewall settings until you upgrade them to 7 5 versions Even though the compatibility works as described we still recommend that you keep all workstations up to date and install the latest AVG version on all workstations General note about Firewall synchronization background If the Firewall configuration is not set as mandatory in AVGADMIN a copy of the whole local configuration is transferred to the DataCenter including areas interfaces rules assigned to a physical interface etc The station s current settings are therefore visible in AVGADMIN If the Firewall configuration is set as mandatory in AVGADMIN and editing is being done from AVGADMIN on the stations level i e not in the shared settings then the complete configuration is transferred to the client However interface and area objects are omitted from the configuration as these are not changed on the client they are only merged to the DataCenter Activation of a profile remotely using www grisoft com AVGADMIN is only possible when the Area detection and profile switch feature is disabled It is not possible to assign profiles to interfaces because this feature is dependant upon the hardware fitted to the individual workstation and AVGADMIN cannot evaluate the station s hardware Assigning
109. d by the administrator within the Inaccurate state conditions dialog Station inaccurate state conditions a By setting the conditions you can mark items complying with them by different color Condition AVG version is older than the up to date version Version of virbase is older than the up to date version Stations requesting restart Stations not communicating longer than day count Stations with positive infection Select all Select none The Inaccurate state conditions dialog can be accessed from the application s main menu selecting the option View Stations visible in Quick Views Inaccurate state conditions If there are more stations reported as inaccurate state stations the administrator can use the Filtering function to structure the overview and to make it easier to observe From the main menu select the View Stations visible in Quick Views Filter settings to open the following dialog window www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved GRiSOFT Condition settings of filter By setting the conditions you can restrict the list to show only such items as comply with i these conditions Condition O Stations the name of which starts with Station O Station which description starts with Station O AYG version is older than the up to date version O Version of virbase is older than the up to date version O Stations requesting restart O Stations not communicating
110. d on a computer before User name and license number are entered AVG Internet Security Network Edition support will be installed EMS module but no specific e mail client plugins will be installed SETUP HIDE LICNO 70 123 456 ABCD EFGH NAME Josef Novak QUIT_IF_INSTALLED ADD_FEATURE fea_AVGWin ADD_FEATURE fea_AVG_Cl REMOVE_FEATURE fea_AVG_EmailPlugins ADD_FEATURE fea_AVG_EMC 4 3 Installation File Download AVG installation files are available for download at the Grisoft website at www grisoft com in the downloads section For electronic distribution some installation files typically for example additional components for remote administration are packed into an archive that has to be unpacked before starting the installation process To do so you can use the WinRAR program or any other compression program supporting the RAR format A free version of the WinRAR compression tool is available for download at www rarlab com or in the Bonus section of your installation CD On the distribution CD you will find the installation files already unpacked in the respective directories www grisoft com 5 AVG S Tool Within the Windows NT4 2000 2003 XP Professional operating systems environment the AVG S Tool program helps you create the installation scripts for mass AVG installation and for remote AVG installation itself In the environment of Windows 95 98 Me XP Home operating systems the AVG S Tool can also be us
111. d users It is possible to group both stations and users cme S Within this dialog you can decide whether what AVGADMIN mode you want to run Basic User Interface Advanced User Interface www grisoft com CT Tye Copyright c 1992 2006 GRISOFT s r o All rights reserved GRiSOI Copyright c 1992 2006 GRISOFT s r o All rights reserved 9 AVGADMIN Basic I nterface AVGADMI N Basic I nterface is a environment with user friendly interface for easier administration However the functionality available within the AVGADMI N Basic Interface is the same as the Advanced interface functionality The AVGADMIN Basic I nterface is intended rather for smaller networks The AVGADMIN Basic I nterface opens in this environment all AVGADMIN MICHALKREJCI 4156 Program View Settings Service Information 98 OHH Ra 7 3 0 xi AVG ion version 7 5 413 E AVG DataCenter Summary Vitus base version 268 11 07 0438 Summary Summary EB Quick views bi Graphic reports Maximum virus database number 268 11 07 0438 Maximum program version 7 5413 Inaccurate state stations 1 All stations count 1 x 2006 09 06 18 44 08 New infection watcher OK 2006 09 06 18 44 09 Refresh OK 2006 09 06 18 49 08 New infection watcher OK 2006 09 06 18 49 09 Refresh OK Iv Statistical data about stations in AVG DataCenter AVG 7 5 413 AVI 268 11 07 043
112. database contain the AVG DataCenter database structure and that the versions are the same Therefore it may be necessary to upgrade the source AVG DataCenter using the AVGADMIN program before running the conversion CloneDC can be launched with two parameters CloneDC lt source_DC gt lt target_DC gt where the source and the target DC specify full direct connection strings to the respective AVG DataCenter Some samples of CloneDC command line follow CloneDC direct firebird dbq avgdb fdb Driver SQL Server Server dbserver Database AVG Uid sa Pwd this command launches conversion from the default Firebird SQL database using the default embedded engine to MS SQL Server The name of the server with MS SQL is dbserver the user name is sa and there is no password set for this account CloneDC direct firebird dbq localhost avgdb fdb Driver SQL Server Server dbserver Database AVG Uid sa Pwd this is the same conversion only using a local standalone Firebird SQL database engine rather than the embedded one Note that the standalone Firebird requires that the server name localhost is specified because the client libraries can generally connect to a different computer across the network www grisoft com 8 AVGADMIN 8 1 What is AVGADMIN AVGADMIN is an entrance gate to AVG DataCenter It helps the network administrator to maintain the network configuration to monitor the AVG clients status and to remotely call various op
113. ddress If you enter an invalid e mail address we will not be able to reply Please describe in detail the error and or the situation when the error occurred Try your best to describe in detail what the problem with your AVG installation is and in what circumstances it occurs you are welcome to provide any information that might help the technical support team solve the problem Above you can also enter your e mail address where the technical support team can contact you Note In this dialog the Back button is disabled if you want to enter a different AVG Diagnostics Service code you have to shut down the current AVG Diagnostics session and run AVG Diagnostics again www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved c GRiSOFT When done with selecting click Next button AVG Diagnostics utility will start collecting data This process may take some time to process Collecting data Collecting data please wait This operation might take several minutes AVG Diagnostics Wizard Finalization This dialog displays an overview of the data file name and size that is going to be sent to Grisoft technical support team Below this the total size of the data is given all AVG Diagnostika 7 5 418 AVG Diagnostics Wizard Finalization w List of files to be sent to the technical support team Q c In the following chart you can see the list of
114. dows username for the Name field do not select the respective check box and leave the default system settings to be used a AVG Installation Script Generator License Script Setup Configuration Components License information V Name MV Company V License number Default settings Save data Load data Show script Quit be o Script tab File names definition You can manually specify the name of the installation file and the name of the script file with parameters If you decide to change previously specified parameters and return to the default settings use the Default button to do so Setup files location In this section you need to specify the path to the directories containing the following files Installation script file to be saved AVG setup file AVG setup log file Also you have to specify the name of a subdirectory where the AVG installation file should be stored and decide whether the AUTORUN INF file controlling the future CD automatic launch should be created www grisoft com GRISOI i Copyright c 1992 2006 GRISOFT s r o All rights reserved GRiSOFT all AVG S Tool Installation script generator advanced mode License Script Setup Configuration Components File names definition Name of the file to launch installation AvgSetup bat Default Name of the script file with parameters AvgSetup ini Default Setup files locatio
115. e Count ration show stations A 70 4DSDDA R4R 4W8 4REB AA 2006 09 02 A 70 4X4D5 DD 56C A2 AYY 2005 08 01 Set the license A 70 4444D4 A4R 4W8 4RES VA 2008 09 02 A 70 A444D4 A4R 4W8 4RESYA 2008 09 02 shared settings Operating buttons are GRiSOFT Show stations shows stations that are using the selected license number Select the desired license number for which you want to see the list of stations using it and then press the Show stations button If there is an I icon displayed within the row then the workstation is included in the shared station settings and therefore the license number cannot be changed Set the license allows the user to set a new license number for one or more stations Select one or more rows that you would like to change and then press the Set the license button Shared settings displays license numbers that are used for Shared stations settings www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved 11 AVGADMIN Configuration 11 1 AVGADMIN Periodic Tasks Periodic tasks are scheduled actions which run repeatedly in time periods defined by the network administrator The dialog window for periodic tasks editing can be accessed from the AVGADMIN main menu selecting the Settings Periodic tasks option Periodical tasks Periodical tasks Frequency V Refresh 5 minutes 1 to 1440 New infections 54 minutes 1 to 1440
116. e Print prints the currently selected data main panel content Exit quits the AVGADMIN application Interface mode allows you to switch from the AVGADMIN Basic User Interface to the Advanced User Interface Stations visible in Quick Views Filter settings opens a window where you can specify parameters limiting the display of stations in Quick Views Inaccurate state conditions opens a window where you can define the inaccurate state stations parameters see Quick Views Inaccurate state stations Firewalls visible in Quick Views opens a window where you can specify parameters limiting the display of Firewall enabled stations within Quick Views Panels Toolbar shows hides the Toolbar Navigation tree shows hides the Navigation tree Navigation bar shows hides the Navigation bar Version information shows hides the Version information Status window shows hides the Status window Status bar shows hides the Status bar Show errors only shows only errors within the Status window Options allows you to customize font styles for specific information types displayed Refresh refreshes all records displayed in the AVGADMIN records section www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved c d GRiSOFT Settings o Shared settings for stations opens a dialog for editing the shared configuration for stations For detailed information on st
117. e detailed logging In this mode all the client requests are recorded into the log file This mode should be applied only when detailed diagnostics are really needed A huge log file is generated which occupies a lot of disk space the disk can be filled up in extreme case this may happen when you do not wipe off the old versions of the rotating log file regularly I netLite Tab This tab is identical to the same tab in the Simple mode Scheduler Tab This tab is identical to the same tab in the Simple mode as well AVG Managed Update Tab Detailed description of this tab can be found in chapter 13 1 AVG Managed Update tab Client Info Tab Detailed description of this tab can be found in chapter 13 2 Client Info Server I nfo Tab Detailed description of this tab can be found in chapter 13 3 Server Info www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved h Email tab AVG TCP Server Settings Advanced Mode General DataCenter InetLite Scheduler Managed Update ClientInfo Server Info Email Header of message To usert agrisoft com user2 qrisoft com Copy o OE Blind copy D From admin grisoft com Reply to admin grisoftcom Subject Reports Server for sending email SMTP SMTP server smtp grisoft cz SMTP port 2 5 SMTP Login smtp SMTP Password XXXXXXXXXXXXX To simple Cancel To be able to send Graphic reports by e mail you ne
118. e must be downloaded this way to allow AVG clients to use the current file to perform the program virus database update Generally there are two options of update files local mirroring The recommended option is using the local web server AVG TCP Server provides limited web server functionality and it can be used for mirroring Update files can be downloaded on the AVG TCP Server using the AVGINET Lite application a part of the AVGADMIN installation package AVG clients then search for the update files on the computer with the AVG TCP Server running This option is considered the preferred way of update file distribution within the local network www grisoft com GRiSOI Copyright c 1992 2006 GRISOFT s r o All rights reserved Note For further information on AVG TCP Server settings please refer to chapter 6 2 AVG TCP Server as a Local Web Server Update Source However it is possible to use any other web server for this kind of update The server only has to share one isolated folder accessible by AVG clients When you are using Microsoft Information Server for example the root of all the accessible folders is usually C I netPub wwwroot Supposing C InetPub wwwroot avgupdate folder which is accessible by web interface is present on the web server called localweb Web HTTP clients can access documents and files in this directory by the URL http localweb avgupdate Following these steps AVG clients will use th
119. e or more files for analysis to the Grisoft technical support team A suspect is typically a file that is not being detected by AVG but you think for some reason that it could be infected or an unwanted program Parameter MODE VIRUS To locate the suspect file directly FlLE lt file gt The following dialog Suspected Infection Logging will appear ull AVG Diagnostika 7 5 418 Suspected infection logging Non detected files that might possibly contain infection Cc Within this dialog you can select files that AVG claims as virus free but you for some reason consider to be infected This may apply to situations immediately following the release of a new virus that has not been defined in the latest virusbase version yet Selected files Add file This dialog allows you to add a file to the report which will be sent to Grisoft technical support team You can add a file that you believe is infected but has not been detected by AVG Anti Virus Click Add file to open the browse dialog and locate the file you want to attach You can repeat this step as many times as needed Click Remove file to remove the highlighted file from the list When done click Next button www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved GRiSOFT Sending a false alarm file for analysis This AVG Diagnostics Mode allows you to send a false alarm file or more files for analysis to Grisof
120. e Advanced mode opens in this tab as well but it slightly differs from the The License number and Enable HTTP Support sections are identical to the respective ones in Simple mode Other three field mode Port s are added in the Advanced If basic HTTP support is active the HTTP server uses the port specified in this field for updates too The default port value is 4156 You can reset the default value any time by pressing the Set default port button Local address Specifies the local address for incoming connections The default value is empty meaning any local address If the specified name resolves to Copyright c 1992 2006 GRISOFT s r o All rights reserved www grisoft com b GRiSOFT more than one address then the first available one is used the server tries all of them o Status page URL AVG TCP Server status can also be checked using a web browser By default requesting root document will return the server status in the form of http address port http 127 0 0 1 4156 with default settings The text field in this section can be used to change the URL to be used for querying the status The default value corresponds to the default root document When the string is empty status display functionality over a web page is disabled DataCenter Tab AVG TCP Server Settings Advanced Mode Managed Update Client Info Server Info Email General DataCenter InetLite Scheduler
121. e administration AVG DataCenter Connection String http adminsrv 4156 V User username IV Password I Batch properties V Reboot computer after finishing AVG 7 5 setup if needed Select the directory with the AVG 7 5 setup files C avginstall m gt gt Quit There are the following two tabs within the Remote network installation dialog o Settings Tab On the Settings tab it is possible to define these installation parameters License information type in the license data such as Name Company and License number If you wish to take the Windows username for the Name field do not select the respective check box and leave the default system settings to be used Remote administration define the AVG DataCenter connection string and username password if applicable see chapter 6 7 Clients Connection to AVG TCP Server when having troubles If you do not want to use the remote administration options and you do not plan to install the AVG DataCenter and AVGADMI N leave the respective check box unselected Batch properties you can specify whether the workstation should reboot after the AVG installation is finished this option is not selected by default Select the directory containing the batch script and the AVG 7 5 setup files Specify the path to the directory where the installation script the batch and the AVG installation files are located You can either type in the path m
122. e connection between AVG clients and AVG DataCenter Note Default port number is 4156 AVG TCP Server configuration file Specifies the port that AVG TCP Server will use for incoming connections Default value is 4156 Port 4444 b LocalAddr If there is more than one network card installed on a system hosting AVG TCP Server all the cards are used for receiving by default This can be undesirable for example when the computer is on internet gateway as well LocalAddr parameter allows entering a local address to be used exclusively for the AVG TCP Server connection After entering this address in domain form or by number in A B C D form the AVG TCP Server will receive connections only at this address Specifies local address that the AVG TCP Server will use for incoming connections Default value is empty meaning any local address Ifthe specified name resolves to more than one address then first available address is used the server tries each of them LocalAddr 10 10 10 7 www grisoft com GRiSOI Copyright c 1992 2006 GRISOFT s r o All rights reserved c d e f GRiSOFT Databasepath If you want to move the AVG DataCenter database to another place for example to the folder D AVGData delete the character before Databasepath value and enter a new absolute path to the avgdb fdb including the filename that is Databasepath D AVGData avgdb fdb Changing this value can be u
123. e installation parameters selecting the desired option from the following possibilities Reboot computer after the AVG setup is finished Quit setup if AVG is still installed the option is selected by default if you uncheck it the original AVG will be reinstalled Installation to user profiles Select whether the installation should be performed for all users for the currently logged in user or whether the installation should not reflect any user dependent data You can also decide to install AVG to all users with specified exceptions select the For all local machine users and then specify the excepted users manually www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved GRiSOFT all AVG S Tool Remote installation advanced mode License Setup Configuration Components Avadgent Network Setup properties J Where to install fe V Setup language No default language selected Setup parameters A IV 2 nr IV Reboot the computer after finishing AVG 7 5 setup if needed V Quit setup if AVG 7 5 is already installed r IV Installation to user profiles For current logged in user only For all local machine users Do not install for specified users pinte O v v v C Do not install any user dependent data c G Default settings Save data Load data Generate ini Quit Configuration tab Apply configuration template Within this section y
124. e priority over the shared settings in general furthermore the shared settings take priority over the AVG client workstation user settings 7 6 AVG DataCenter Update If anew AVGADMIN version supporting new functions is installed or if the data processing changed it is necessary to perform an AVG DataCenter update Usually www grisoft com E AvG7 5 the administrator is allowed to keep the database in its original format However we recommend transferring the database to the new format as soon as possible so that you can fully use all functions and features of the new AVGADMI N version From time to time the AVG DataCenter structure changes significantly then it is necessary to update the AVG DataCenter before using the new AVGADMI N version in order to secure the correct performance In that case AVGADMI N will inform the user that it is not possible to continue working until the AVG DataCenter updates all AVG DataCenter Update AVG DataCenter Update You are trying to connect an out of date version of AVG DataCenter AYGADMIN is now going to transform it into the latest version It is possible that AYG clients that have not applied the latest program update will stop communicating with AVG DataCenter We strictly recommend to perform the AYG DataCenter content backup V Backup AVG DataCenter into a folder AVG DataCenter status update from version 106 1 to 106 2 requested MICHALKREJCI 4156 Select AVG Dat
125. e removed That applies for the positive test results virus detected as well For details on this option configuration you may want to see chapter_7 3 AVG DataCenter Mode Setting Test Results www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved GRiSOFT all AVG DataCenter Mode Configuration Wizard Test Results MV Do not transfer test results if no virus was found Select this option to confirm that negative test results will not be transferred to the AYG DataCenter IV Keep the test results in the AVG DataCenter for 30 days Setting this value specifies for how long the test results should be stored in the AVG DataCenter before they are deleted Custom Settings lt lt Back l Cancel First Summary You can overview the AVG DataCenter mode settings summary before finishing the wizard and applying the settings Press the Back button to change the settings if necessary Press the Finish button to complete the wizard and apply the settings all AVG DataCenter Mode Configuration Wizard Summary The AVG DataCenter is set to the Mandatory Mode AIL AVG clients configuration will be reset The deleted plans tests will be hidden User names may contain both upper lower case Users will not be distinguished by their domain names User test plan settings will be included into the remote administration Negative test results will not be transfer
126. e same URL http localweb avgupdate for updates Update files can be downloaded using the AVGINETL application which has been launched on the web server with following parameters AVGI NETL EXE URL http update grisoft cz softw 70 update DIR C InetPub wwwroot avgupdate PRI 5 This command mirrors all the update files default settings from GRISOFT main server the URL parameter and saves them into the C InetPub wwwroot avgupdate folder All the update file alternatives including the optional update will be downloaded after setting the PRI parameter to the 5 value as in the example above 12 3 AVGADMIN Controlled Update Update files download and AVG client updates can also be launched directly from the AVGADMIN application AVGADMIN uses AVG modules for the update download i e you need to have AVG installed on the same machine where AVGADMIN runs Only incremental updates will be downloaded based on the current status of installed AVG You can launch the update files download directly from AVGADMIN by selecting the Service Ask to download update files item in the main menu Also you can ask selected workstations to check possible new files presence in the specified location URL of web server or a network directory immediately To do so select Service Ask stations to update item in AVGADMIN main menu www grisoft com GRiSOI Copyright c 1992 2006 GRISOFT s r o All rights reserved
127. e than one instances installed on the station Administrator s username predefined automatically you do not need to change it Administrator s password password for the database administrator Continue to the next screen by pressing the Next button www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved GRiSOFT O Microsoft SQL Server 2005 Express Edition Installation all AVG DataCenter Setup Wizard Microsoft SQL Server 2005 Express Edition a Installation gm In order to install SQL Server 2005 Express successfully it is necessary that the Microsoft NET Framework version 2 or higher has been installed You can download it from the Microsoft website Framework Also please download the SOL Server 2005 Express distribution into the temporary folder on your local disk and launch the installation process using the subsequent command line argument SOL Server 2005 Express will be installed on your computer into the Program Files folder If asked for the administrator s password provide the same password that you have specified in the previous step Once the SOL Server 2005 Express is installed continue by pressing the Next button SQLEXPR EXE INSTANCENAME Instance S4PWD instance SECURITYMODE SQL lt lt Back i Next gt gt Quit If you do not have Microsoft SQL 2005 Express Edition installed on your computer yet you will need to install it now In order to install S
128. e the installation script functionality parameters AVG behavior according to their own needs To launch the AVG S Tool Advanced Mode select the option Advanced mode a AVG Installation Script Generator Setup mode selection Select one of the script generation modes below The selected mode wiill affect some default values program capabilities and its behaviour To change the mode you will have to restart the program CD Create an installation CD or folder C Remote network installation Avg install on workstations available by network V Advanced mode manual setting of all script parameters Cancel The Setup Mode Selection dialog window offers a selection between two options of creation and use of the installation script www grisoft com CD or installation script e Remote Network installation a CD or installation script Selecting the CD or installation script option AVG S Tool will create an installation script for running the installation into a selected directory The content of the directory can then be copied to a CD used as an installation CD or you can use the created files for remote installation The selected option does not offer the possibility of remote installation to the network workstations or servers The new dialog window opens with five tabs o License tab License information type in license data such as Name Company and License number If you wish to take the Win
129. e use For common objects the mandatory optional values mean rather active inactive values This option is intended to discriminate between the www grisoft com GRiSOFT temporarily unused tests plans rules and the used ones without deleting the former Any configuration value can be edited To open the value editing dialog click your mouse on the selected value A small editing window is displayed the window appearance depends on the item nature text field selection box etc Within this window you can specify the new item value press the Enter key to confirm and the Esc key to cancel the editing the previously defined value will be used then al Station SHARED STATION gt Shared settings for stations Each station is forced to use all mandatory items from these settings All changes in these settings are taken over by particular stations and become part of their settings General settings Tests Scheduled tasks Rules E mail Firewall PUP excludes ie Default language ID English US C Components Versions C Licence Owner name Grisoft Company Grisot s r o License Number XY123456 7890123 4567899 C Resident Shield Use Heuristic Analysis Yes On close scanning Yes Scan floppy drives Yes Scan all files No Skip files without extension No Tarn an AVE Racidont Chicld nrotactian Vac Print Copy to Cancel The configuration editing window is always displayed in the same manner although t
130. ecommended update The recommended update contains various program changes fixes and improvements For mission critical systems it is recommended that such updates are not applied automatically when they become available but rather that they are tested in a testing environment first e Optional update The optional update reflects changes that are not necessary for program functionality texts updates of the setup component etc Optional updates can be downloaded and applied together with recommended updates but their importance is rather low When scheduling an update it is possible to select which priority level should be downloaded and applied Every update of higher extent e g Optional update automatically includes all available update types Priority Recommended update 12 2 Update within the Local Network AVG clients can perform an update directly from GRISOFT web servers Also it is possible to download the update file onto a LAN server and configure the AVG clients for local update For smaller networks 20 25 workstations typically it is recommended to update directly from the internet AVG update files are designed so that the smallest available needed files are always being downloaded If the network consists of more than 50 workstations it is better to maintain mirroring of all the available update files within the local network All the update files that could be used for all the previous AVG versions updat
131. ecords section to create groups of users and to assign each user to a specific group By default the users are divided into two groups o All automatically includes all users connected to the AVG DataCenter o New users contains only users that have not been assigned to any administrator defined group yet In the Records section you can then find information related to specific users Using the tabs the information is divided into several categories see the screenshot all AVGADMIN MICHALKREJCI 4156 Program View Settings Service Information CERERE E 7H SO zi Users All AVG version 7 5 413 g AVG DataCenter Virus base version 268 12 01 0440 Summary Mai x z i a Quick Views ain page on start GUI Confirm Allowed Plugins Stations User Personaln Group From station _ Last logor RR Users Administrator Administrator New users DOC EN MK 01 2006 09 f F all i New users gy Global settings Graphic reports a 2006 09 07 13 32 04 Data synchronization with user Administrator completed 2006 09 07 13 32 59 New infection watcher OK lt List of all users right mouse button displays context menu AVG 7 5 413 AVI 268 12 01 0440 Global settings The Global settings group includes the possibilities of global tests plans and rules maintenance The administrator usually needs to create a group of tests plans rules and to assign them to individual users stations groups The
132. ed for installation script creation 5 1 AVG S Tool Launch The AVG S Tool program can be started in two ways From the Start menu Start Programs AVGADMI N 7 5 or using the prompt from the directory where AVGADMI N has been installed e From the AVGADMIN environment select the Service Install AVG 7 onto stations or Service Install AVG 7 onto stations advanced mode menu item AVG S Tool can be run either in the Basic or Advanced mode You can select the Advanced mode by selecting the option Advanced mode in the Setup mode selection dialog window If the option is not selected the program will run in the Basic mode recommended for most users 5 2 AVG S Tool Basic Mode AVG S Tool Basic mode is intended for users who prefer the easiest way of configuration and installation The installation will include AVG Internet Security information and parameters needed for proper and comprehensive AVG functionality To launch the AVG S Tool Basic Mode leave the option Advanced mode unselected a AVG Installation Script Generator Setup mode selection Select one of the script generation modes below The selected mode will affect some default values program capabilities and its behaviour To change the mode you will have to restart the program C CD Create an installation CD or folder Remote network installation Avg install on workstations available by network Advanced mode manual setting of all script parameters
133. ed in the AVG DataCenter in the exact form every single user uses to log in or they can be transferred to uppercase By selecting this option all user names are automatically transferred to capital letters Then if there is a user name saved in the AVG DataCenter several times with the only difference of lower uppercase through selecting this option you can discover such duplication and remove it Finally every username will be saved just once For details on this option configuration you may want to see chapter 7 3 AVG DataCenter Mode Setting User Administration ll AVG DataCenter Mode Configuration Wizard Station and User Names Saved As a Store station and user names in upper case letters User names can be saved in the AVG DataCenter in the exact form each end user uses to log in However you can select the option of converting all user names to UPPER CASE Then if there is the same user name saved in the AVG DataCenter several times in different forms distinguished by the use of lower upper case only selecting this function will unify the names and remove all duplication Then it is quaranteed every user will be registered in the AVG DataCenter only once Station names will be converted to UPPER CASE too The operation will be performed after this wizard s finalization Attention the more AYG clients there are in the AVG DataCenter the longer time the operation takes Custom Settings lt lt Back li Cancel
134. ed to configure this tab first Note The crucial fields to be filled are located in the Server for sending e mail SMTP section see below You will be allowed to select other fields To Subject Body during the Report Schedule Definition Wizard as well All values you will fill in now will be considered as default The Header of message section contains these fields www grisoft com GRiSOI Copyright c 1992 2006 GRISOFT s r o All rights reserved GRiSOl Copyright c 1992 2006 GRISOFT s r o All rights reserved o To specify one or more e mail addresses that the report s will be sent to Separate individual items by a comma This field can also be filled during Report Schedule definition o Copy An optional value Specify one or more e mail addresses that the report s will be sent to Separate individual items by a comma o Blind copy An optional value Specify one or more e mail addresses that the report s will be sent to as a blind copy no other recipients will see these addresses Separate individual items by a comma o From An optional value Specify the sender s e mail address and or sender s name and e mail address in angle brackets lt user address com gt o Reply to An optional value Specify a reply e mail address o Subject enter some text to recognize the reports The Server for sending e mail SMTP section contains these customizable fields o SMTP server in
135. ed to the next part Otherwise click the AVG TCP Server settings button to open AVG TCP Server configuration dialog To learn more about configuring AVG TCP Server settings for sending Email see Email tab section in chapter 6 6 AVG TCP Monitor Advanced Mode ll Report Schedule Definition Wizard Sending e mail AVG TCP Server settings V Send e mail after report generation E mail address predefinedmaik grisoft com E mail subject Reports E mail body a V Send report as attachment Attached report format Default format v lt lt Back Next gt gt Cancel If you want to send the report or notification by e mail message when it is generated enable the Send e mail after report generation checkbox www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved GRiSOFT If you have already previously configured Email tab in the AVG TCP Server configuration you should see predefined values already in the proper fields If not please check the AVG TCP Server settings or fill in your custom values If you want to receive reports directly as an attachment enable the Send report as attachment checkbox and from the rollover menu select which format do you prefer for delivery of your report s If you will not select to receive the report as an attachment you will receive only notification e mail and will have to review the report in AVG
136. eld configuration the last update version and date etc o User configuration on the other hand can be transferred it will be copied to every workstation to which the user logs on This configuration contains mainly the user interface parameter settings The workstation configuration is saved separately from the user configuration although it is not quite obvious on a workstation where AVG is installed After AVG start up both configurations combine automatically and the user does not even notice However AVGADMI N keeps the user configuration unchanged because it is not specified on which station the user will log in next time www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved The workstation receives its configuration information automatically after its first logging into the AVG DataCenter Users then receive their configuration after log in from a workstation that they have never used before If a user or workstation is not yet registered in the AVG DataCenter the default configuration is used using the DEFAULT SET object accessible from the Global settings branch of the AVGADMIN application navigation tree The administrator can use AVGADMIN to predefine new clients accounts assign them into specific groups and prepare the suitable default configuration for them If these accounts are not predefined the workstation user account will be created automatically at the first login and its co
137. er o Licenses Administration A configuration dialog for managing license numbers It shows license numbers that have expired or that are incorrect and allows you to easily monitor all existing license numbers and add or update license number for individual or multiple stations More information on this topic can be found in chapter 10 7 Licenses Administration www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved GRiSOI Copyright c 1992 2006 GRISOFT s r o All rights reserved o Database maintenance allows running of various up keeping and correcting scripts for the AVG DataCenter maintenance e Information o About displays the copyright information and the application database version number o What is new displays step by step summary of important news in the AVGADMIN 7 5 application o Check for updates AVGADMIN automatically during startup checks if a newer version of AVGADMIN is available But you can also open this dialog and immediately see if a new version is available To disable the startup checking feature check the Do not check for updates at start checkbox o Check for Report viewer AVGADMIN automatically during startup checks if the Graphic viewer for the Graphic reports is installed or not To disable the startup checking feature check the Do not check for Report viewer on startup checkbox 9 2 Navigation Tree The Navigation Tree contains a
138. er AVGI NET Lite program and its components description see chapter 14 AVGINET Lite Step by step network updates settings procedure This example will lead you step by step through the procedure of e downloading update files to the AVG TCP Server updating from this local server a On your server create a new folder named C AVGupdate b Run C Program files Grisoft AVG TCP Server avgtcpmon exe to open the AVG TCP Monitor Use the Configuration button to open the AVG TCP Server Settings dialog and then press the To advanced button in the bottom left corner of the screen In the newly opened dialog fill in the further listed text fields as follows o In the License number field replace the string AB CDEF GHIJ 1234 5678 with your actual license number o Write c AVGupdate in the Local HTTP Server Root field o Write avgupdate in the HTTP Server Root field o Write c AVGupdate avgtcp_http log in the HTTP Log Path field c Switch to the I netlite tab of the AVG TCP Server Settings dialog and fill in the Update URL field with this URL http update grisoft cz softw 70 update If you use any proxy server you need to specify its name in the Proxy field Also you can select the required type of update in the bottom section of the Inetlite tab d Switch to the Scheduler tab to specify the update schedule time period e Save all configuration changes and you will be prompted to restart the AVG TCP Server www gri
139. er standalone SQL database servers can be used too Currently the AVG TCP Server can also use the Firebird SQL Server and the Microsoft SQL Server including the MS SQL Server 2005 Express Edition formerly known as MS SQL Desktop Engine Note Only the Firebird SQL Server Embedded is part of the AVG Internet Security Network Edition installation package If you want to use the MS SQL Server it needs to be already installed AVG TCP Server performs the role of a communication mediator between AVGADMIN and AVG clients AVGADMI N uses AVG TCP Server to access the AVG DataCenter and to centrally define settings and system parameters Through AVG TCP Server all AVG clients access the AVG DataCenter for the preset configuration parameters and to save their currently defined settings and test results into the AVG DataCenter AVG TCP Server also works as a local update source AVG clients attached to the AVG TCP Server use the standard HTTP communication via the TCP protocol AVG clients need no extra component or special configuration for communication with the AVG TCP Server AVG clients can even connect to the AVG DataCenter through the proxy server within the WAN By default the AVG TCP Server is installed in this directory C Program Files Grisoft AVG TCP Server Note Besides using the AVG TCP Server AVG DataCenter functionality can be supported by other database servers as well Nowadays you can use the Firebird SQL Server using the
140. er you want to create the directory To confirm creating the directory press the Yes button Directory does not exist Do you want to create the directory IF you choose Yes the directory will be created during the installation process TF you want to change the target path choose No No Component selection The new dialog window asks you to select those AVG Internet Security Network Edition components you want to install Also you need to specify the type of network communication By default the AVG TCP Server arrangement is preset If you decide on another arrangement mark the respective checkbox To continue the installation process press the Next button AVG Admin 7 5 Component Selection SF AVG Select the components that you would like to install Only those components that are selected will be installed Items that have not been selected will not be installed or will be uninstalled TCP Server Firebird database A AVGINET Lite O MS SOL Server Script O Firebird Server Script M AVG S Tool lt Back Ext Note If you want to generate Graphic reports install the component on the same computer as AVG TCP Server Generated reports can be viewed also on stations with only AVGADMIN but cannot be generated there The Graphic reports feature is available for Windows NT based systems only Windows 2000 XP 2003 and compatible Installation summary This dialog presents a list of all se
141. erations on AVG clients AVGADMIN can help you perform AVG clients monitoring All AVG clients connected to the AVG DataCenter report their AVG program version the operating system version workstation IP address and other important data e AVG client settings display and configuration AVGADMIN is connected to the AVG DataCenter The AVG DataCenter keeps information about all AVG clients configuration settings With the use of AVGADMIN the network administrator is able to control the current AVG clients configuration and change any required value Test results and virus infection control All test results and virus infection reports from the Resident Shield are saved in the AVG DataCenter AVGADMIN allows the administrator to review the reports analyze the possible virus attack reasons discover the virus source and take protective steps to prevent such events e Test update remote launch on AVG clients From the AVGADMIN console you can remotely run tests or check for available update files directly on workstations e AVG remote installation launch From AVGADMIN you can call the AVG remote installation on workstations For this type of installation we recommend using the AVG S Tool component Update file distribution within the local network There are several ways to download and distribute update files in the local network One of them is using the AVGADMIN function for downloading update files AVGADMIN then as
142. ers relate to the Scheduler tab of the AVG TCP Monitor The CheckMode parameter specifies the frequency mode of the AVGI NET Lite scheduled launch using the AVG TCP Server values 0 4 in the example AVG TCP Server configuration file If the parameters are specified within the configuration dialog you can only select from the modes never at startup every N minutes every N hours at specific times By default the value is set to the every N hours option The CheckPeriod parameter is an additional parameter that is activated only if you have set the CheckMode parameters value to every N hours or every N minutes The CheckPeriod parameter represents the N value By default the value is set to 2 The CheckTime parameter defines the times when the AVGI NET Lite should be launched if you selected the at specific times option within the CheckMode parameter q _Inetliteplatform Download updates for operating system This parameter defines for which operating system s will be updates downloaded inetliteplatform winall only MS Windows updates will be downloaded inetliteplatform linux only Linux updates will be downloaded If you leave the parameter unset i e delete it from the INI file default settings will be used and both MS Windows and Linux updates will be downloaded 6 5 AVG TCP Monitor Simple Mode AVG TCP Monitor opens in the simple mode on the General tab Within the AVG TCP Monitor simple mode you can enter your
143. ft com Copyright c 1992 2006 GRISOFT s r o All rights reserved Parameter and value name Meaning ADD_FEATURE component Specification of a component to be installed REMOVE_FEATURE component Specification of a component not to be installed TARGET_DIR_ path Path to the target installation directory DCPATH path AVG DataCenter specification DSN name of data resource NO_CC_STARTUP Suppresses the registration of AVG Control Center for launching after Windows startup NO_AVGW_STARTUP Suppresses the registration of AVG Test Center for one shot launching after Windows startup You can enter more components by repeating the ADD_ FEATURE parameter as well as for the components not to be installed If a component is mentioned more than once in a given list the sequence is also important Component names and their descriptions are given in the following table Component name Meaning fea_AVGWin All of the AVG components Declaring this component will result in default AVG installation Particular component selection can be managed using additional REMOVE_FEATURE and ADD_ FEATURE parameters ffea_AVG_ResidentShield Resident Shield component fea AVG Cl Remote administration installation only for network edition not selected by default ffea_AVG_ Bootup Boot Up Scanner installation only for Win9x ffea_AVG_EmailPlugins E mai
144. function However in case there are users with the same name within the network and these can be distinguished by their computer domain name only activating this option is a must Custom Settings lt lt Back i Cancel User Plans Tests Settings This option controls whether the tests plans are scheduled for stations only the option is inactive or both for stations and users the option is active Generally for a network with strict administration rules e g the administrator wants to have a comprehensive overview of the AVG clients settings it is recommended to maintain the test plan schedules for workstations only If the network rules are more benevolent you may want to maintain the test plan settings for stations and users If you activate the mode with neither user tests nor the plans included into the remote administration the default preset test plan schedules will automatically be forbidden on all workstations If you decide to define tests plans for workstations only it is of course necessary to define the respective tests plans for all workstations The easiest way is to define the tests plans within the shared settings so that all workstations newly www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved h GRiSOFT connected to the AVG DataCenter will automatically take this obligatory configuration For details on this option configuration you may
145. g queue storing priority Default priority Dialog timeout in seconds 0 means no timeout 20 Information validity in seconds f oo r Automatic actions No automatic actions selected Edit Cancel www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved GRiSOFT Mind the Edit button within the screenshot Using this button you can define automatic actions to be taken As an example all of the available actions are selected on the next screenshot Try to heal infected files AVG will try to heal and recover the infected files o Wipe infected files AVG will delete the infected files o Display notification when automatic actions failed a notification message will be displayed to the user if the automatic action failed a Automatic actions Automatic actions V Try to heal infected files If it is possible to heal infected file system will try it Healing may consist in deleting the file V Wipe infected files It doesn t permanently delete files but it move them to the Virus Vault iV Display notification when automatic actions failed If all selected automatic actions fail the notification dialog box will be displayed OK Cancel Based on the defined actions AVG first tries to heal the infected file If the healing is not successful AVG tries to delete the file of course if the infected file is about to be deleted it is always moved to the AVG Virus
146. ghts reserved GRiSOFT Once you have such a list of senders and or domain names prepared you can enter them by two different ways o Edit press this button to open a dialog where you can manually enter a list of addresses you can also use copy and paste Insert one item sender domain name per line o I mport if you already have a text file of e mail addresses domain names prepared you can simply import it by selecting this button The input file must be in plain text format and the content must contain only one item address domain name per line If you decide to export the records for some purpose you can do so by pressing the Export button All records will be saved to a plain text file Whitelist Anti Spam Settings Blacklist Whitelist Performance RBL General sender grisoft com Export Import Cancel Apply Help The Whitelist tab represents a global list of approved sender e mail addresses and domain names whose messages will never be marked as a SPAM You can compile a list of senders that you do not expect to send you any unwanted messages SPAM You can also compile a list of full domain names like grisoft com for example from that you do not expect any SPAM messages as well Once you have such a list of senders and or domain names prepared you can enter them by two different ways www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights re
147. gs Station settings maintenance is generally useful for situations when a large number of users share a smaller number of workstations e g in school computer labs or training centers Saving and maintenance of such a huge number of tests plans can easily turn into a nightmare and may significantly reduce the communication speed as well as increase the AVG DataCenter file In these cases it is recommended that the AVG DataCenter does not work with the user test plan settings at all Using AVGADMI N 7 5 the configuration records in the AVG DataCenter are not defined as default objects DEFAULT xxxx any longer Instead a new type of shared object SHARED xxxx is implemented The configuration given by shared objects is not copied but shared Each record is then stored in the AVG DataCenter only once Every station or user takes such a record as a part of its own settings This solution prevents database growth caused by multiple storage of a large number of similar records that only differ in their owner We can speak of e shared settings of stations e shared settings of users e shared settings of groups All records tests plans and rules under shared configuration are passed automatically to all stations and users as a part of their own configuration The preset records can exist both in the AVG client and shared configuration In that case the following hierarchy is applied the mandatory configuration in shared settings tak
148. hat should not occur under normal circumstances e Error during deletion an error happened during the cleaning process Error during moving to vault an error occurred when moving infected file s to the AVG Virus vault Error during rescanning an error occurred when rescanning the infected file s e File is not infected the file to be processed is no longer infected the requested action cannot be done e File doesn t exist anymore the file to be processed is no longer available on the station the action cannot be completed Access to file denied Access to the requested file was denied probably because it is being used by another application or process the action cannot be completed Unknown error an unknown error occurred during the action 9 7 Graphic reports Note As Graphic reports are generated by the AVG TCP Server the generation will only work if installed on computer with AVG TCP Server The Graphic reports allows users to quickly and easily generate well arranged reports Reports may show various summaries and statistics Graphical reports are accessible from the main AVGADMIN navigation tree The reports are always generated in the language that has been chosen during installation of the AVG TCP Server Note Generated reports are physically saved to a temporary location on your hard drive usually under your SystemRoot Temp e g Windows temp Each generated report will consume some h
149. he download time shortened This function can be provided by any web server AVG TCP Server secures the service if there is no local web server in the network All workstations download their updates based on a preset schedule using the HTTP protocol The web server AVG TCP Server or any other web server address used for the local update can be specified directly on the workstation in the AVG Control Center Update manager component Configuration URL tab If the workstation is connected to the network administration you can also control the updates within the AVGADMIN application The easiest way to download the update files from the internet to the local web server is using the AVGINET Lite application www grisoft com GRiSOI Copyright c 1992 2006 GRISOFT s r o All rights reserved The AVGI NET Lite program is a part of the AVGADMIN installation Automatically it is able to mirror all update files to remove all redundant files and to download new ones For this purpose we recommend running AVGI NET Lite with these parameters AVGI NETL EXE URL http update grisoft cz softw 70 update DIR C AVGUPDATE PRI 5 The DIR parameter must correspond to the AVG TCP Server configuration value Local HTTP Server Root item On a computer with AVG TCP Server running you can launch the AVGI NET Lite either manually or you can schedule its launch using the operating system scheduled tasks option For furth
150. he newly chosen database for AYG DataCenter contains any data we strongly recommend that you perform a database backup If you do not perform the database backup all data will be deleted during the creation of the new AVG DataCenter If you have chosen the cloning option in the previous dialog the data will be cloned into the new AYG DataCenter during this step lt lt Back This dialog informs you that an empty AVG DataCenter database will be created using the selected database engine If it does exist the old database will be replaced When an existing AVG DataCenter modified database has been detected on the computer this dialog window of the wizard prompts you to create a backup of the database When there has been no AVG DataCenter database detected or when the database is clear this means that neither AVGADMIN nor an AVG client have accessed the database the Backup part of the screen will not be accessible You may lose important data when replacing the old database so it is recommended not to skip the backup In the Perform AVG DataCenter backup field you can optionally specify any directory other than default for the database data backup Either enter the path directly or browse your disk to select the desired directory using the button on the right side of the editing field If you want to keep the present version of AVG DataCenter in the current database you can leave this step out use the Skip butt
151. hen assign them as preferred Note Only limited configuration options are available from the AVGADMIN Most of the settings are hardware dependent and cannot be changed from within the AVGADMIN To disable this feature simply tick the Disable area detection and profile switch checkbox To view more details about selected network area click the Show details button The main list contains areas and assigned profiles ES All Local Interfaces BB VMware Virtual Ethernet Ad Eg VMware Virtual Ethernet Ad ES Marvell Yukon 88E8001 80 gh All network areas ch Local network lt M Allow all J Block all Q Computer in domain www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved GRiSOFT If you do not want to specify a profile for a specific interface or area simply leave the option as Unassigned o To change the network area name select the area you want to rename and click the Rename button o To delete the network area select the desired area and click the Delete button Please note If you delete all network areas or when there is no network area present in the list a new button Assign active will appear By clicking this button you will simply assign the currently active network area Disable area detection and profile switch Following list contains areas and assigned profiles Assigned pr ES Marvell Yukon 88E 8001 8003 8010 PCI Gig 3
152. here are no custom settings V Apply all users common configuration IV Apply user dependent configuration Use current user s configuration C Use selected user s configuration Ea Nn I Default settings Save data Load data Show script Quit www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved GRiSOFT Components tab Remote administration Define the AVG DataCenter connection string see chapter 6 7 Clients Connection to AVG TCP Server If you do not want to use the remote administration options and you do not plan to install the AVG DataCenter and AVGADMIN leave the respective check box unselected User specify user name if applicable Password specify password if applicable Add new station into group specify a defined group of stations in the AVGADMIN into which the newly added station should be assigned Add new user into group specify a defined group of users in the AVGADMIN into which the newly added user should be assigned Install or uninstall components In this section you can see a tree structure offering a list of AVG components that can be either installed or uninstalled From the list of components select components that should be installed and mark them like this components that should be uninstalled and mark them like this The default settings will be used for components that you leave blank 0 all AVG S Tool Inst
153. here can be differences according to whether you are editing the user station or group configuration o If there is a mandatory record defined in shared user station settings its value is prior to the value defined in the configuration of the station or user Also it is not allowed to edit it There is a red lock sign displayed on the left side next to the record o If there is a record defined as optional in shared user station settings but it exists as mandatory in the shared settings of the respective group its value for group takes priority over the station user settings The difference in the graphical display is the same as in the previously described case expect for the color of the lock it is blue for group mandatory settings Certain items can be configured also using the standard dialogs which are mostly the same as in the AVG application www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved GRiSOFT Resident shield Configuration To display Resident shield configuration window double click any of the Resident shield section items ull AVG Resident Shield Properties Excludes MV Tum on AVG Resident Shield protection C Scan all files Scan infectable files List of files to be scanned and advanced settings are available in the Advanced Settings dialog Advanced Settings Additional options MV Scan floppy drives MV On close scanning Scan Potentially Unwan
154. hic reports us basa version 268 11 07 0436 Report schedules Report schedules marked as deleted g AVG DataCenter Summary E Quick views a Graphic reports Q Report templates B Report schedules Generated reports By template a By time generated a By scheduling Time of next Define new schedule x 2006 09 04 15 56 24 New infection watcher OK AVG 7 5 412 AVI 268 11 07 0436 A new dialog will come up www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved Pl Report Schedule Definition Wizard General Please type name and description of your Report schedule Name Test report 01 Description This is a test report iC Next gt gt Cancel Finis Fill in some Name and Description Proceed to the next dialog by pressing the Next button A Report Schedule Definition Wizard Report template J Please select report template tat Station by AVG Version Top N infected stations Top N viruses lt lt Back Next gt gt Cancel Fini From the rollover menu select which template do you want to use for your scheduled report www grisoft com CT Lye Copyright c 1992 2006 GRISOFT s r o All rights reserved GRiSOFT af Report Schedule Definition Wizard Customize report Please enter parameters of the report Parameter Value
155. ich the logged event refers If you find the provided parameters insufficient and want to see more use the Show Details button to switch to the advanced log file overview Then you will be able to review the following parameters Date and Time exact date and time when the event was encountered Action type of action performed Application name of the process to which the logged event refers User name of the user of the application Direction the application s communication direction in out or both ways Protocol type of protocol used Local Address the local address of the connection related to the logged event Remote Address the remote address of the connection related to the logged event In both the standard advance Log tab mode you can always use the option of sorting the logged parameters according to a selected attribute you can sort the data chronologically press the header of the Date and Time column by type of action press the Action column header etc Information Section The Information section provides a comfortable and easy to view list of parameters logged for a specific event that is currently highlighted in the above Logged Firewall Actions and Events section Log Tab Operating Buttons The Log tab offers this operating button Show Hide Details switch between the standard advanced mode of the log file display as described above 10 7 Licenses Administration
156. ights reserved www grisoft com GRiSOFT o Services this section offers two lists of services Available Services list of services defined for the application in the default configuration and services that have already been defined by the user Applied Services list of services covered by the defined application rule This list is a subset of the Available Services list You can move items between both of the lists using the gt or lt buttons respectively Moving an item from the list of Available Services to the Applied Services list means the service will be considered for the respective application when applying this rule There are two control buttons in the Services section New Service Edit Service opens a new Service Properties dialog where you can specify the new service parameters edit parameters of already defined service ul Service Pro perties Service Name SMTP OK Cancel Service Items Local ports Remote ports Add Item all ports 25 Edit Item Delete Item Copy Service Items In the Service Properties dialog specify the service name in the Service Name field The dialog contains the following control buttons Add Item Edit Item opens a new Service Item dialog where you can define edit parameters of specific service items Protocol Direction of communication Local Ports and Remote Ports www grisoft com Copyright c 1992 2006 GRISOFT s r o All
157. ings are common for all rules except E mail settings individual rule settings are used Cancel The E mail Settings button open a new dialog where you can edit the common e mail settings shared by all other rules sender s name address of mail server etc Text to be used after an action has been triggered e g the e mail body text is predefined on the Template tab The message text can be supplemented by special values related to the event properties Those values are typed inside characters for further internal processing To add a new value press the Insert value button a Alert Manager Component Settings Dialog for Resident Shield Log Dilog H E Mail NT Event Dialog for Resident Shield action General Grouping Template DataCenter Test finished notification _ Dialog on virus infection in email Message or notification text template Insert value Virus 4VirusName found by SourceComponent on computer SourceMachine The user Username took action ZAction Default rules specify sending messages on selected important issues to the AVG DataCenter These messages project to their respective overviews For example a test result report is further processed according to the conditions specified in the AVG DataCenter mode enable disable negative test results passing Besides that you can send a general event message to the AVG DataCenter These messages are recorded in the
158. initions depend on your PC hardware configuration and cannot be changed OK Cancel Edit Network opens the Network Properties dialog window with parameters already set for a specific network and allows you to edit them Delete Network deletes the defined network from the list of networks Copy Network makes creating a new network record easier and more comfortable for you To use this option highlight a network in the list of networks Networks dialog and press the Copy Network button A new network record will be created with predefined parameters taken from the definition of the cloned network Then you can easily edit the parameters for the new network www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved h GRiSOFT Log afl Firewall Configuration Computer in domain General Profile Profile switch Applications System Networks Log Logged Firewall actions and events Application a Hide Details 2006 09 13 16 47 39 C AWINDOWS sys 2006 09 13 16 47 39 C AWINDOWS sys 2006 09 18 14 35 05 C AWINDOWS sys 2006 09 18 14 35 10 C AWINDOWS sys 2006 09 18 14 35 10 C AWINDOWS sys 2006 09 18 14 35 10 C AWINDOWS sys 2006 09 18 14 35 10 CAWINDOWS sysl gt 2006 09 18 14 35 10 oc CAWINDOWS system32 syvchost ex UDP Last refresh on In Out 19 9 2006 16 24 26 Local address 127 0 0 1 1176 Remote address 23
159. ion click the Install button If you are not going to install AVG right now choose the Skip button to skip the process www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved CT ye Copyright c 1992 2006 GRISOFT s r o All rights reserved j Configuration summary all AVG DataCenter Setup Wizard AYG DataCenter configuration Database Firebird Path C Program Files Grisoft 4VG TCP Serveravadb fdb Backup performed into the directory c AVGbackup Connection string for AYGADMIN http MICHALKREJCI 4156 Update configuration License number 4 456 84547d 4567d84 d564d7 444 The update folder c 4 Gupdate The update check will be performed once every 2 hours Clients will perform updates from http MICHALKREJCI 4156 avqupdate http update grisoft cz softw 70 update http backup grisoft com softw 70 update Remote installation Remote installation has been performed on 0 workstation s V Start AVG TCP Server F Start AVGADMIN lt lt Back Inste In the last dialog of the AVG DataCenter Setup Wizard there is an overview of all specified settings You can change the configuration of any parameter in the respective dialog window that you may enter via the Back button If the configuration is correct press the Finish button to complete the wizard 7 3 AVG DataCenter Mode Configuration Wizard This can be run within the AVGADMIN environ
160. ipt template in the stf format to the selected place o Load data allows you to read data from a previously saved script template o Show script the installation script content will be displayed in a new window o Create script compiles and saves the installation script to the selected place o Quit closes the AVG S Tool application Remote network installation When selecting the Remote network installation option AVG S Tool creates an installation script and performs AVG installation on all accessible local network workstations This option is available within the Windows NT4 2000 2003 XP Professional and higher operating systems environment Before you run the AVG remote installation using AVG S Tool Basic mode it is recommended that you set up the full AVG configuration on the workstation from where the AVG S Tool runs from where the installation will be launched This configuration will be taken as an example configuration template for all network stations Note The network remote administration can also be launched from the AVGADMIN environment using the menu item Service Install AVG 7 onto stations in both the Basic Advanced modes www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved GRiSOFT all AVG S Tool Remote installation Settings Network License information MV Name Grisoft MV Company Grisoft IV Licensen jo 23456 465789 748979 0444 V Remot
161. is of course necessary to define the respective tests plans for all workstations The easiest way is to define the tests plans within the shared settings so that all workstations newly connected to the AVG DataCenter will automatically take this obligatory configuration d Test Results Do not transfer Test Results which do not contain any suspicion virus In the DataCenter keep only results not older than xxx days www grisoft com GRiSOI Copyright c 1992 2006 GRISOFT s r o All rights reserved GRiSOI Copyright c 1992 2006 GRISOFT s r o All rights reserved Settings of both options listed in this dialog section significantly affects the data amount transferred to the AVG DataCenter and the AVG DataCenter size itself For most users we therefore recommend selecting the option of not transferring negative test results and automatic removal of test results after 30 days Attention This configuration specifies that all test results older then 30 days will be removed That applies for positive test results virus detected as well 7 5 AVG DataCenter User Station Settings It is also important to decide whether the AVG DataCenter settings should include test plan configurations both for users and stations or if these are defined for stations only Both user and station settings maintenance is suitable in network where users do not share stations and they are allowed to change the AVG client configuration settin
162. it is not possible to perform any operations without the password V Mask password AvaAgent cr Pressing the Next button you will execute the scanning proccess of individual client workstations in the network and verify AVG installation This action can take some time so please be patient cas e E The AVG DataCenter Setup Wizard will now verify whether the AVG application is installed on the individual stations in the network In the Network type section choose which kind of network you are actually going to check You can choose either all stations inside the Domain or a specific IP range AvgAgent is a service allowing AVG installation onto individual workstations We recommend choosing a password which will secure communication between the Wizard and the AvgAgent service as it is not possible to perform any operations without the password Press the Next button to start scanning selected client workstations in the network Please note that this action may take some time Scanning network Checking workstation 192 168 104 250 6 workstations left 0 Cancel System will check during the network scanning process whether there is AVG installed on the found stations or not www grisoft com GRiSOI Copyright c 1992 2006 GRISOFT s r o All rights reserved i GRiSOFT Installation all AVG DataCenter Setup Wizard Installation Network scanning is now complete the dete
163. its parameters Edit button or add a new server Add button in the Edit URL dialog Enter the server name into the Server field you can call the server any name you like this name only helps you recognize the server in the list of other servers the URL field requires a full AVG TCP Server address in the form of http server 4156 avgupdate Please note that both the http and the 4156 avgupdate are necessary for the update to work properly 6 3 AVG TCP Server Control To control and configure AVG TCP Server you can use the AVG TCP Monitor tool In the Windows9x Me operating system environment the AVG TCP Monitor also works as an elementary tool for status monitoring launching and stopping AVG TCP Server In the Windows NT4 2000 2003 XP Professional operating system environment you can also control AVG TCP Server with the standard operating system tools Within these operating systems the AVG TCP Server uses the Application Event log to create the log files The TCP Server Monitor is a part of the AVG TCP Server installation TCP Server Monitor displays an icon on the system tray and the icon s color indicates the AVG TCP Server status Double click on the icon to open the AVG TCP Server Monitor dialog with the basic information on the server activities GRiSOFT www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved GRiSOI Copyright c 1992 2006 GRISOFT s r o All rights reserved all AV
164. ity should be usually maintained not by firewalls on individual stations but with some reliable hardware firewall protecting the whole network More detailed description on firewall settings can be found in Firewalls chapter b Tests and Scheduled Task Configuration Editing We recommend performing all test task configuration editing within the Global settings section However if the administrator only wants to overview the current user station configuration or to change a specific user station configuration a test task configuration window can be used Select the Tests tab to get to the tests configuration dialog www grisoft com GRiSOI Copyright c 1992 2006 GRISOFT s r o All rights reserved GRiSOFT a Station SHARED STATION J Shared settings for stations Each station is forced to use all mandatory items from these settings All changes in these settings are taken over by particular stations and become part of their settings General settings Tests Scheduled tasks Rules E mail Firewall PUP excludes Sample test E mail Scanner lw Mandatory item Create Edit Enter Remove Delete Copy to Run test Mandatory Client has to accept these settings Cancel Select the Scheduled tasks tab to get to the scheduled tasks configuration dialog al Station SHARED STATION J Shared settings for stations Each station is forced to use all mandatory items from these settings All
165. ks the AVG client to update Note If you want to use this function it is essential that the AVG 7 5 client is installed on the same station where AVGADMIN runs For further information on the update files distribution in the local network please refer to the 12 Centrally Controlled Update chapter 8 2 AVGADMI N Launch You can start AVGADMIN in several ways www grisoft com GRISOI i Copyright c 1992 2006 GRISOFT s r o All rights reserved GRISOI i Copyright c 1992 2006 GRISOFT s r o All rights reserved e from the Windows menu Start Programs AVGADMIN 7 5 AVGADMIN 7 5 from the desktop double click the AVGADMIN 7 5 icon from the AVGADMIN program folder run the AVGADMI N exe file At startup AVGADMI N automatically tries to connect to the last used AVG DataCenter If the connection fails or if you are launching AVGADMI N for the first time a dialog window will appear and you will be asked to specify the communication string for the AVG DataCenter connection The communication string uses the same form as the AVG client s communication string for details refer to chapter 6 7 Clients connection to the AVG TCP Server Typically if AVGADMI N is installed on the same computer as the AVG DataCenter it is possible to use this communication string http localhost The general communication string structure is http server_address port where server_address is the name address of a ser
166. l There is also the Download now button in the bottom right corner of the tab you can initiate immediate check of available updates by pressing the button The detailed update parameter settings are described in the 14 2 AVG Client Update Using the AVGINET Lite chapter Note If you do not enable the download of updates for antispyware you may experience this dialog during AVGADMIN startup a Warning Downloading of updates of antispyware is disabled on the AVG TCP Server but some stations have antispyware installed Do you want to enable dowloading of antispyware updates now Don t ask me this question again www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved c Scheduler Tab AVG TCP Server Settings Simple Mode General InetLite Scheduler To advanced Cancel Run AVG InetLite C Never At startup C Every N minutes C At specific times hz This tab allows you to specify the AVGI net Lite time period for new update files existence examinations If new update files are found the AVGI net Lite downloads them to the local web server The available options are offered in the Run AVG I netLite section of the window O Never never check for updates At startup check for updates at every startup of AVG TCP Server Every N minutes check for updates every N minutes N can be set in the field on the right Every N hours
167. l AVG Diagnostics parameters Parameter Description No parameter Launches AVG Diagnostics in the full default mode CODE lt code gt Allows you to enter the AVG Diagnostics Service code you obtained from AVG Technical Support The code automatically sets up the required AVG Diagnostics mode MODE FULL Launches AVG Diagnostics in the full default mode MODE VIRUS Launches AVG Diagnostics in the Sending a suspect file for analysis mode MODE FALSE Launches AVG Diagnostics in the Sending a false alarm file for analysis mode MODE FEEDBACK Launches AVG Diagnostics in the Customer Feedback mode www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved GRiSOFT MODE LOGLEVEL Launches AVG Diagnostics in the Log Level Setting mode MODE ERRDUMP Launches AVG Diagnostics in the AVG Failure Detection mode LOGROOT lt level gt Automatically sets up the Log Level Setting mode and allows you to directly select logging level FILE lt file gt In the Sending a suspect file for analysis and Sending a false alarm file for analysis modes it allows you to locate the respective file s directly In the full default mode it allows you to attach an additional file to the report CLEARUPD Deletes any obsolete update and temporary files NOUI Minimizes the number of displayed dialog windows LNG lt Ing gt Allows you t
168. l Scanning installation Selecting the component will make all of the following Components selected by default You can choose any of the components not to be installed by mentioning it in the REMOVE_FEATURE parameter fea _AVG_ Office _2000_plugin MS Office 2000 plugin installation only when the package is installed ffea_AVG_ Bat_plugin Plugin for TheBAT E mail client GRiSOI Copyright c 1992 2006 GRISOFT s r o All rights reserved www grisoft com GRiSOl Copyright c 1992 2006 GRISOFT s r o All rights reserved ffea_AVG_Exchange_plugin Plugin for MS Office Outlook ffea_ AVG _ Eudora_plugin Plugin for Eudora e mail client fea AVG EMC EMS component for general e mail clients that use POP3 SMTP protocols for receiving land sending mail b Example of setup launch AVG Internet Security hidden installation will be performed if the application has not been installed on a computer before User name and license number are entered All AVG components will be installed including the AVG Internet Security Network Edition support but not The Bat and MS Office 2000 plugins SETUP HI DE LICNO 70 123 456 ABCD EFGH NAME Josef Novak QUIT_IF_INSTALLED ADD_FEATURE fea_AVGWin ADD_FEATURE fea_AVG_Cl REMOVE_FEATURE fea_AVG_Bat_plugin REMOVE_FEATURE fea_AVG_Office_2000_ plugin AVG hidden installation will be performed if the application has not been installe
169. l message offering maximum possible protection against unwanted e mail messages Requires very little maintenance whilst allowing the user to customize several Anti Spam options To keep the Anti Spam component up to date the Scheduler contains a predefined Antispam rules update task which will regularly update all Anti spam rules so that protection remains optimal You can access Anti Spam configuration settings directly via the Settings Shared settings for stations or via individual workstation settings E mail tab al Station SHARED STATION Shared settings for stations Each station is forced to use all mandatory items from these settings All changes in these settings are taken over by particular stations and become part of their settings General settings Tests Scheduled tasks Rules E mail Firewall PUP excludes C Common settings Message queue directory C Documents and Settings All Users App Log files directory C Documents and Settings All Users App Progress information Show notification icon Show information Information to be logged Medium default Create new log file When file size reaches 0 MB C E mail server list Antispam settings Senaitivity 70 Change spams subject Yes Spams subject SPAM Blacklist Whitelist Antispam Configure Cancel Use the Antispam control button to open a new dialog window for Anti Spam configuration The dialog opens with the following tabs
170. l new settings and closes the dialog window Cancel closes the dialog window without accepting the changes All items can be also set as Mandatory by ticking the Set items as mandatory checkbox www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved o Firewall basic settings al Station SHARED STATION Ma Shared settings for stations Each station is forced to use all mandatory items from these settings All changes in these settings are taken over by particular stations and become part of their settings General settings Tests Scheduled tasks Rules E mail Firewall PUP excludes Delete update files after days 60 C Updates Use incremental updates Perform update Immediately Restart after update Require confirmation from the user Show update progress No Confirm termination of processes Yes Default update source Show dialog with source selection C Firewall C Remote administration AVG DataCenter connection string MICHALKREJCI 4156 AVGADMIN port 6051 Synchronization frequency 1 hour lt Mandatory item Client has to accept this value Cancel If you need to change firewall settings on individual stations set the Synchronize firewall setting to Yes value Note By default this setting is set to No Because in larger networks the synchronization of large number of workstations could affect database performance Besides in most of LAN WAN networks secur
171. le X WF Internet Connection Sharing X W windows RPC Service Edit Rule y W DHCP Protocol Client q DNS Protocol Client Delete Rule y W ICMP network diagnostics W Microsoft file sharing and printing y W Replies on ICMP network diagnostics XK W Remote Desktop Server XK WF Web Server Apache2 y W Destination Unreachable X WF Ident service Log blocked system communication Incoming MV Outgoing Adding and or modification of system communication rules is recommend only for advanced users with a good knowledge of networks and communications Cancel If you want to change the rule assigned to a specific system service click the color sign green check mark red cross mark displayed in the list of services and the sign switches to the opposite one automatically the rule is changed In the Log blocked system communication section you can specify whether you want to log the incoming outgoing blocked communication or communication in both ways The System tab further offers the following operating buttons www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved o Add Edit Rule opens a new dialog where you can add a new system service rule or edit the current one all System Service Rule Properties System Service Name Replies on ICMP network diagnostics OK Application Type Cancel Action z List of Rules Advanced Configuration Action Services Network
172. lected parameters To continue the installation press the Finish button www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved g GRiSOFT AVG Admin 7 5 Installation Summary Please review the information below to confirm that it is correct Click Finish to complete the installation or click Back to modify any settings Destination folder for AVG Admin files C Program Files Grisoft License Licensed user Technical Support Company name GRISOFT s r o lt Back Exit Installation complete The Installation complete dialog appears to confirm that AVGADMIN and all its components were installed successfully Press the OK button to finalize the installation If an error occurred during the installation process or the installation failed an error announcement appears In that case switch to your TEMP directory with the avg7adm log file and send the file to our technical support department for further analysis Use the contact e mail technicalsupport grisoft com www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved GRiSOI Copyright c 1992 2006 GRISOFT s r o All rights reserved 4 AVG Installation on Client Workstations 4 1 Installation Options For individual stations in your network that use a personal firewall you will probably need to allow certain ports and set specific system features in order to be able to correctly use AVG
173. license number and activate the web server simple mode intended for local network updates The other two tabs stay inactive until you mark the Enable HTTP Support item check box www grisoft com GRiSOI Copyright c 1992 2006 GRISOFT s r o All rights reserved a GRiSOFT General Tab AVG TCP Server Settings Simple Mode General InetLite Scheduler License number AB CDEF GHIJ 1234 5678 V Enable DataCenter DC request log level C Nolog Level V Enable HTTP Support Local HTTP server root Jo AVG update HTTP server root avgupdate HTTF log file path on local disk m To advanced Cancel o License number Enter your AVG license number This license number must correspond to the network license i e the remote administration support must be active Some AVG TCP Server functions are supported only if a proper AVG Internet Security Network Edition license number is specified o DC request log level Within this section you can specify the extent and particularity of the request log records By default Level 1 is activated at this level all error causing requests sent to the AVG DataCenter are recorded into the request log It is also possible to suppress the logging completely by selecting the No log option In the advanced mode you will be allowed to activate higher levels of the request log o Local HTTP Server Root If the parameter is active and a valid A
174. ll groups arranged in a hierarchical manner A group is a data structure review e g a list of workstations with their configuration or test results table etc The group content itself displays in the Records section in the central table al AVGADMIN MICHALKREJCI 4156 BAX Program View Settings Service Information 98 99H Ra 7220 x AVG version 7 5 413 Summa ry Virus base version 268 11 07 0438 EJ ave DataCenter fe i Z Summary Summary E Quick views amp Al stations 9 Tractlirake state stations Maximum virus database number 268 11 07 0438 y Maximum program version 7 5 413 E Firewalls Inaccurate state stations 1 ig Versions All stations count 1 H Test results TH Events Graphic reports Q Report templates B Report schedules Q Generated reports xi 2006 09 06 18 44 08 New infection watcher OK G 2006 09 06 18 44 09 Refresh OK G 2006 09 06 18 49 08 New infection watcher OK 2006 09 06 18 49 09 Refresh OK Statistical data about stations in AYG DataCenter AVG 7 5 413 AVI 268 11 07 0438 The AVGADMIN Basic I nterface Navigation tree offers the following sets www grisoft com a b GRiSOFT Summary Quick Views Graphic reports Summary The Summary group offers an overview covering o Inaccurate state stations see Quick Views Inaccurate State Stations o All stations count o Maximum virus database number o Maximum program version
175. lues are set clients are obliged to use them By default no authentication is necessary It is recommended that if you change these parameters you should use values different from the default ones Username and password that the clients will have to use in order to access the DataCenter If these values are empty clients don t have to authenticate If the values are set clients are obliged to use them By default no authentication is necessary It is recommended that if you change these parameters you use values different from the default ones H HHH Username ExampleOfUserName Password ExampleOfUserPassword DBAUsername and DBAPassword Username and password for accessing the database engine itself These should hardly be used for the embedded database engine but could come handy if AVG TCP Server connects to a standalone database server Username and password for accessing the database engine itself These should hardly be used for the embedded database engine but could come handy if AVG TCP Server connects to a standalone database server DBAUserName SYSDBA DBAPassword masterkey WebUI URL AVG TCP Server publishes basic information on its state also on a web page This feature is active by default It is accessible on the remote administration port for implicit document query If the default 4156 port is used you can www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved k m GRiSO
176. main menu option Program Protect DataCenter with password and type the new value of the access password The password can be changed this way any time or you can decide to deactivate the password protection by leaving the fields empty Access Password To prevent entering an invalid password it is necessary to enter it twice http MICHALKREJCI 4156 Enter password Enter password again MV Mask password cano 7 9 Number of Clients Connected to AVG DataCenter Based on the number of client stations with installed AVG that are connected to the AVG DataCenter it is necessary to select the appropriate database type considering the following limitations a Embedded Firebird is a standard part of the AVG I nternet Security Network Edition installation no extra license is required this database is recommended for maximum of 150 client stations b Firebird SQL Server requires an extra license this database is recommended for maximum of 150 client stations c MS SQL Server requires an extra license the number of connected client stations is limited by the server s hardware equipment only d MS SQL 2005 Server Express Edition is the free version of MS SQL server and you need no extra license to use it up to 1000 client stations can be connected to this server 7 10 AVG DataCenter on Microsoft SQL Server 7 0 2000 2005 Creation and configuration of AVG DataCenter is completely managed by AVG Dat
177. ment by selecting the menu option Program DataCenter mode When you first use the Program DataCenter mode option the AVG DataCenter Configuration Wizard is launched automatically From the AVG DataCenter Configuration Wizard you can switch to the customized AVG DataCenter settings dialog using the Custom settings button for further information on the Custom settings dialog please refer to chapter 7 3 AVG DataCenter Mode Settings Then you can get back to the AVG DataCenter Configuration Wizard by pressing the Wizard button The Wizard s control buttons accessible from every dialog Windows are as follows www grisoft com GRiSOFT Custom Settings opens the AVG DataCenter Mode Settings dialog Next go on in AVG DataCenter configuration Cancel close the Wizard without applying the set parameters Back return to the previous screen Welcome Screen all AVG DataCenter Mode Configuration Wizard Custom Settings Welcome to the AVG DataCenter Configuration Wizard With the AVG DataCenter mode configuration wizard you will reach the desired AYG DataCenter configuration quickly and easily Click the Next button to continue AVG DataCenter mode settings with the help of this wizard If you want to customize the AVG DataCenter mode press the Custom settings button to open the configuration dialog window However this option is recommended to experienced administrators only www g
178. munication string must be typed in quotation marks DC http tcpsv 4156 MPORT path Calls the database import from the specified directory y EXPORT path Export the AVG DataCenter database to the specified existing directory This parameter can be used for the database back up for instance LOG file Activates the database export import functions logging This parameter is intended for diagnostics only UPDATE path Asks the stations to update from the specified directory Path stands for the exact path to the directory with the update files could be UNC e g including the server name This directory must be accessible to all clients VLIST list Specifies a list of stations that will be asked to update Single stations are separated by a semicolon If the LIST parameter is not specified the update call is sent to all registered stations The parameter can be used together with the UPDATE parameter 8 4 AGADMIN Modes Having specified the AVG DataCenter communication string AVGADMIN shows the following dialog window GRiSOI Copyright c 1992 2006 GRISOFT s r o All rights reserved www grisoft com Switch the interface mode in Quick Views Basic statistical information about the station s state is available in the Basic user interface Advanced interface mode In the Advanced user interface it is possible to administer stations an
179. n do not use full path File Info www farmmext com Copyright 2002 0 4 1 3 Checksum 5591 b534b82133a5d12d821daf5d3040 Add Cancel In the Checksum source file field type the full path to the file that you want to mark as an exception If you want to define this file as an exception only for the specific location then leave the checkbox Any location do not use full path unchecked If you tick the checkbox then the selected file and any copies of the file will be defined as an exception no matter where they are actually located You still need to fill in the full path to the specific file since this will be used as the sample file just in case more than one different file with the same filename exists on your computer You can alternatively click this button to open a standard explorer dialog for easier location of the desired file If there is any additional information available about the file license version information etc it will be displayed within the File info section The Checksum field displays the unique signature of the chosen file This Checksum is an automatically generated string of characters which allows AVG to unequivocally distinguish the chosen file from other files The Checksum is generated and displayed after successful addition of the file To confirm and save the new exception click the Add button ii Editing an existing Potentially Unwanted Program
180. n P Select the directory in which the installation script file will be stored A 2d Select the directory containing the AVG 7 5 setup files I or Select the directory in which the AVG 7 5 setup LOG file will be stored l I Create a subdirectory in which to place the AVG 7 5 installation files e pn Aa a ooo IV Create the AUTORUN INF file Default settings Save data Load data Show script Quit Setup tab Setup properties Specify where AVG should be installed you can either type in the path manually or press the lt x button to locate the directory on your local disc using the navigation tree Also select the language of the installation Setup parameters Specify the installation parameters selecting the desired option of the following possibilities Hidden setup Don t start AVG applications after the setup is finished Reboot computer after the AVG setup is finished Quit setup if AVG is still installed the option is selected by default if you uncheck it the original AVG will be reinstalled Installation to user profiles Select whether the installation should be performed for all users for the currently logged in user or whether the installation should not reflect any user dependent data You can also decide to install AVG to all users with specified exceptions select the For all local machine users and then specify the excepted users manually www grisoft com Copyright c 1992
181. n in default rules If you want to disable this action you should have an actual serious reason to do so For generic text notification sending we recommend creating a new rule Using the E mail action is recommended only for exceptional situations such as virus detection by the Resident Shield on a mission critical system Otherwise the load generated by E mail sending action can congest a recipient s mailbox and overload the mail server The final damage can then be greater than the potential one caused by a successfully captured virus Generally use of automatic actions is not recommended in the Dialog for Resident Shield option Deletion of system essential files can result in unwanted system or application failures without informing the user of possible reasons for such a situation Moreover the user is not informed in case a virus epidemic is caused by dangerous or irresponsible behavior such as browsing untrustworthy websites or the launching of unknown applications Before implementing a rule in a larger network we recommend testing the rule in a testing environment first Particularly it is necessary to evaluate the potential impact of a newly created rule on the network resources mail servers free disk space number of event records in operating system Event Log and so on www grisoft com GRiSOI Copyright c 1992 2006 GRISOFT s r o All rights reserved GRiSOI Copyright c 1992 2006 GRISOFT s r o All
182. n menu options and act as quick links for selected operations c Status bar The Status bar can be found at the very bottom of the screen the status bar displays the help file for specific menu items and application status information www grisoft com GRiSOI Copyright c 1992 2006 GRISOFT s r o All rights reserved d Context menu The Context menu can be opened from any selected item listed in the central table by a right mouse button click the context menu items differ according to the content of the item to which the context menu relates 10 6 Firewall The Firewall configuration dialog contains the following tabs e General Profile e Profile switch Applications System e Networks Log Note If you have older 7 1 versions of AVG installed on some workstations which are connected to the AVG Datacenter configuration editing and synchronization of the Firewall is still possible from the most current version of AVGADMIN However such actions must be applied on an individual basis i e not via shared station settings As many new features were introduced in the AVG 7 5 Firewall version these settings will not be applicable for 7 1 workstations but the rest of the settings will work fine If you are going to edit Shared settings for workstations and there are still 7 1 AVG versions in your network you will see a message box with information about converting Firewall settings to the most
183. n select printing options and a specific printer If there is an archive listed within the infected results you may display the infections inside by simply clicking the plus symbol located on the left side of the row clicking the plus symbol in the left side of the row or using the right mouse button and choosing from the displayed menu the appropriate selection o Events The Events group offers an overview of all events divided into the categories of messages warning errors and critical events On specific category related tabs you can then find more detailed information related to the actual event Graphic reports This group offers graphic reports It allows users to quickly and easily generate well arranged reports Reports may show a summary of stations managed by AVGADMIN top infected stations top virus occurrences and similar statistics Users can select from pre defined templates and produce the reports by simply double clicking schedule report creation at a customized time period send generated reports to e mail addresses or print reports to PDF file or printer To learn more about Graphic reports and its configuration see chapter 9 7 Graphic Reports www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved GRiSOI Copyright c 1992 2006 GRISOFT s r o All rights reserved 9 3 Records Section Within the central table in the Records Section of the screen you can view data
184. n the right Every N hours check for updates every N hours N can be set in the field on the right At specific times check for updates at times specified in the field below more times can be specified and set by moving them into the box on the right side using the gt button use the button to exclude the selected time from the set of update check times Confirm your choice and close the window by pressing the OK button here The selected interval option is now present in the Update check interval combo box so you can choose it there if it is has not been selected automatically yet www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved GRiSOFT O Update servers setup ll AVG DataCenter Setup Wizard Update servers setup ae Now you can define servers from which the update files will be downloaded The following servers are currently available by default Add AVG TCP Server mirror http MICHALKREJCI 4156 avqupd update grisoft cz http update grisoft cz softw 70 up Edit backup grisoft com http 4 backup grisoft com softw 70 Delete Default Move Down lt lt Back ii Next gt gt Quit In this window you can define update server addresses from which the update files will be downloaded Press the Add button to define additional update servers Edit URL Server The following buttons are
185. native libraries or the MS SQL Server using ODBC Should you decide to use one of the above mentioned network administration options it is crucial that all client workstations have the proper drivers installed If you decide not to use the AVG TCP Server it is necessary to create a local web www grisoft com server for upgrade files mirroring this server will be used for the network clients scheduled update The SQL installation scripts for creating all needed AVG DataCenter tables and data are available for all supported SQL servers 2 3 AVG TCP Monitor The AVG TCP Monitor tool is used to control and configure the AVG TCP Server The TCP Server Monitor is part of the AVG TCP Server installation 2 4 AVGADMIN AVGADMIN is a program for automatic network installation administration and updating AVG client installations within the network It communicates directly with the AVG DataCenter and controls processes and displays separate events It is regarded as an administrative console of the AVG DataCenter AVGADMIN can be run in two modes AVGADMIN Basic interface AVGADMIN Advanced interface The AVGADMIN is installed by default into this directory C Program Files Grisoft AVGADMI N 2 5 AVG S Tool AVG S Tool program helps you create installation scripts and remotely install AVG on target network workstations The installation script is a file containing the definition of AVG client installation
186. nce of Microsoft SQL Server The database administrator s username and password is needed to create the AVG database After pressing the Next button the connection will be tested and you will be informed about the following steps if the connection attempt has been unsuccessful Fill in the following Computer name local Instance name ok Administrator s username Administrator s password as e E If you have chosen in dialog Installation Configuration of SQL Server 2005 Express Current SQL Server 2005 Express instance configuration you will be asked to fill in the following details In this stage of the wizard you have to fill in the correct parameters needed to perform administration actions on an instance of Microsoft SQL Server Computer name the name of the computer where the database engine is running Instance name the name of the engine instance that is supposed to host AVG DataCenter Administrator s name the database administrator s name Administrator s password the database administrator s password Continue by pressing the Next button www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved d GRiSOFT Preparing AVG DataCenter al AVG DataCenter Setup Wizard Preparing AVG DataCenter Now a new AYG DataCenter will be created During the process of creating a new AYG DataCenter the database will be checked If t
187. ne nae 195 15 AVGI NET Lite cccceceeceeeeeeeeeeeeeeeeeeeeeeeeeeaeaeeeueeeeeaeeeuaseaeaeeeueeeaeensananes 196 15 1 Update Files Mirroring cc cece n eee eee eee teen eee eee nena 196 15 2 AVG Client Update Using AVGI NET Lite cece cence ee eee eee eee eae 196 15 3 List of Available Parameters cece e cece cece eee eee teeta eee e eee nena 197 16 Anti Spam ccc cceeeeee eee e eee e eee eens eee eens eee eeeeeeeeaeee eee eeeeeeeeeeeeeeeeeeeeeeee 199 17 FAQ and Technical Support cceeeceeeeeeeeeeeeeeeeeeeeeeuaeeeeeeeeueeeaeeeeenenes 205 17 1 AVG Diagnostics Utility 0 eee ao aa 205 www grisoft com 1 Introduction This user manual provides comprehensive documentation for AVG Internet Security Network Edition 1 1 AVG Network Edition Scheme Please view the basic scheme of AVG Network Editions showing the connection and interaction of remote administration components AVG DataCenter 1 consists of a communication database and AVG TCP Server The AVG TCP Server performs the role of a mediator between AVGADMIN and AVG clients AVGADMIN uses the AVG TCP Server to approach the database and to centrally define settings and system parameters AVG clients approach AVG TCP Server to read the set up parameters and to save their defined setting and test results into the AVG DataCenter AVG TCP Server also works as a local update source AVGADMIN 2 is a prog
188. ne screen i e approximately 20 25 objects The procedure of creation and administration of workstation user groups is the same in both cases The following text describes the respective procedure for workstations a Create a new group To create a new group follow these steps o In the navigation tree select the Stations group o A list of all existing groups appears in the central table o Click the mouse right button anywhere in the central table to open the context menu o From the context menu select the Create new group item and specify its name o Press the Enter button to confirm the creation of the group Immediately after creating the group a new shared settings object is created in the AVG DataCenter that can be further edited for details please refer to chapter 11 5 Configuration Editing All members of the new group then automatically share this object s configuration www grisoft com b GRiSOFT all AVGADMIN MICHALKREJCI 4156 Program View Settings Service Information ERLEEK CEAI 5 AVG version 7 5 413 g Requests a Stations Virus base version 268 12 01 0440 J EE Test results EH Events Stations Station count a al i stations i New stations Mine fa Mine aa Users Create new group Insert gy Global settings Graphic reports lt Im Stations xj 2006 09 07 15 22 50 Request 13 has been read 2006 09 07 15 26 22 New infection watcher OK l
189. necessary to modify the database path in the AVG TCP Server configuration Open the configuration within the AVG TCP Monitor using the Configuration button and modify the Database path to lt server_name gt lt database_path gt where server_name is name of the server with Firebird SQL Server and database_ path is full path to the database file Please note that Firebird SQL Server requires the path specification without spaces Generally the so called short pathname should be used For example if the Firebird SQL Server is running on a server named dbserver and the database file is in c avgdb avgdb fdb the database path string would be dbserver c avgdb avgdb fdb If the Firebird SQL server runs on a same computer as the AVG TCP Server a special server name localhost can be used too localhost c avgdb avgdb fdb If all workstations have the Firebird SQL client library installed AVG clients can also connect directly to the Firebird SQL Server In this case it is only necessary to change the connection string in AVG clients to direct firebird dbq lt server_name gt lt database_path gt where server_name stands for the name or IP address of the database server database_ path stands for the absolute location of the database file Example direct firebird doq dbserver C AVG7DC AVGDB FDB In order to allow all the clients to access the database you have to change their connection string respectively You
190. neral tab offers an overview of the Firewall settings parameters that apply to all profiles The tab is divided into three sections www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved o Global settings using the Export settings I mport settings buttons you can export the defined Firewall rules and settings to the back up files or on the other hand to import the entire back up file o Firewall Security in this section you can define rules for the Firewall configuration rights Specify who should be allowed to modify the Firewall settings and to whom the confirmation dialogs and Firewall information messages should be shown You can select from the following three categories with a different authority level Administrator controls the PC completely and has the right of assigning every user into groups with specifically defined authorities Administrator and Power User the administrator can assign any user into a specified group Power User and define authorities of the group members All Users other users not assigned into any specific group b Profile lf AVG Firewall Configuration Computer in domain General Profile Profile switch Applications System Networks Log Current edited profile Computer in domain connected to company network Manage Profiles Exports rules and configuration from the current profile into a Export Profile backup file e g for transferring
191. nfiguration WiZard ccceecee eee ee eee ee eeaeee 85 7 4 AVG DataCenter Mode Settings c cece cece eee eee eee eee teeta teen neta 95 7 5 AVG DataCenter User Station Settings cc cece cece eee cette eee ee eee aees 97 7 6 AVG DataCenter Update 0 cic ceee cece eee eee eee neta eee enna tated 97 7 7 AVG DataCenter Maintenance cece eee cece eee eee eee eae e eee ena e ane 98 7 8 AVG DataCenter Password Protection cceeeeeeeee cnet ee ee tees ea eea ene 100 7 9 Number of Clients Connected to AVG DataCenter ce ceee teen eee 101 7 10 AVG DataCenter on Microsoft SQL Server 7 0 2000 2005 101 7 11 AVG DataCenter on Firebird SQL Servelr ccc ccc cece ce ee eeeeeeeeeeeeeeeeeeees 102 7 12 Converting the AVG DataCenter to a Different Database 103 B AVGADMIN 2 ccceeceeeeeeeeeceeeeeeeeeseaeeeeeeaseeeaseeuaseauaeeauaseauaeeauaseauaeeauaeeauageas 104 8 1 What is AVGADMIN cece cece eee eee tne eee 104 8 2 AVGADMIN Launch cece eee eee tee nent ene eee 104 8 3 AVGADMIN Command Line ParameterS ccceeeee eee eee eee eee eee e ee 105 8 4 AGADMIN Modes 0 0 cece cece eee eee etna teen teen e eats 106 9 AVGADMIN Basic I nterface ccccceeseeeeeeeeeeeeeeeeeeeeeeeeeeeeuaeeoeeeeouseeonaeees 108 9 1 Program Main M Nnu c cece eee eee eee eee nett eet eee tees
192. nfiguration can be changed later b Tests and plans Tests and plans can also be defined both for users and or stations In some networks it is better to keep tests plans defined for workstations only This applies especially for networks where strict security rules are required for AVG installation The administrator can activate this mode selecting the Program AVG DataCenter Mode item from the AVGADMIN main menu Even this option does not guarantee the administrator to have the needed overview of the stations users configuration within the network That is why it is recommended to use the Global settings section for test scheduled tasks administration In the Global settings section the administrator controls all tests tasks defined for all users workstation 11 5 Configuration Editing The configuration window helps to modify the user workstation configuration The window can be opened by double clicking on the user workstation record or by the mouse right button click and selecting the Settings from the context menu www grisoft com GRiSOI Copyright c 1992 2006 GRISOFT s r o All rights reserved all AVGADMIN MICHALKREJCI 4156 Program View Settings Service Information x E Sessions Ep versions gH Requests i Test results i Events 2 Stations i all w New stations i Mine ER Users gy Global settings Graphic reports gt 2006 09 07 15 28 31 2006 09 07 15 28 34 lt
193. nfiguration editing dialog o Remove this option removes the settings or rather marks it as to be removed The settings will actually be removed at the next synchronization e g at the connection to the AVG DataCenter if the client is not connected Some sets cannot be removed at all o Copy this option copies sets of parameters to other stations or users The settings can be copied to a station user or to a selected group The group of parameters can also be copied to the default settings The default settings is then used when the administrator creates a new test plan that does not take any specific configuration from an existing defined settings o Run test the option starts the test applies to tests only The test will run on a respective station in the invisible mode and when the test is over the test results will be saved to the AVG DataCenter If the station is off the test will run automatically immediately after the station start up c Rules tab More information on this topic can be found in the Events in the AVGADMIN application chapter d E mail tab This tab offers to setup E mail scanner settings and configure Anti Spam options To review Anti Spam configuration possibilities see to chapter 16 Anti Spam for more details Clicking the Configure button will show up the following Personal E mail Scanner Setup window www grisoft com CT Ye Copyright c 1992 2006 GRISOFT s r o All rights rese
194. nformation on a network service assigned to which the application rule relates o Networks brings information on a network to which the application rule relates o Log provides information about whether the selected application events are being recorded into the log file The following control buttons are available o Create Rule opens a new Application Rule dialog where you can define a new rule for the selected application a Application Rule Action Services Available Services All Traffic IMAP POP SMTPS IMAPS POPS NNTP DNS DHCP SMB Microsoft Printer NTP Time synchronizay J DOr Damakta Drannor 3 rr A New Service The dialog is divided into three sections Allow v F Write to Log Applied Services SMTP Edit Service m Networks Available networks All Networks MES All Local Interfaces MS Intel R PRO 100 VE Netw Me All Remote Networks IS Intenet lt New Network OK Cancel o Actions from the drop down menu select an action that should be performed in case all network communication conditions as defined the bottom part of this dialog are met The available action types are Block Allow Ask The Actions section also contains the Write to Log item mark this option if you want the application s communication to be recorded in the Firewall log file GRiSOFT Copyright c 1992 2006 GRISOFT s r o All r
195. ng option is disabled you have to install the AvgAgent manually even on stations running the OS Windows NT4 2000 2003 XP Professional or you can use the login script al AVG S Tool Remote installation Settings Network Network type Press Scan network to check the state of computers in the defined IP range C Domain P Scan network Level of communication log Logging off v Workstations 255 Force Install momka 192 168 195 1 TolP 192 168 195 255 8 Mask password AvgAgent password lt lt Quit www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved GRiSOFT On the Network tab you will find the following options O Network type AVG S Tool searches for AVG on network stations either in the range of a domain from which the installation is launched i e where the station with AVG S Tool installed is located or within the range defined by the IP addresses Level of communication log select the preferred level of communication logging Logging off no logging Errors only only errors will be logged Detailed more detailed logs Debug debug information will be logged Workstations The option displays the current number of stations on which the desired operations should be performed Force install The option specifies that the AvgAgent service together with AVG should be installed even on stations where
196. nning on all network workstations accompanied with the information on application user the respective station its IP address etc Stations an overview of all AVG applications related to network workstations Users an overview of all AVG applications related to users Within the Navigation Tree the Sessions section further branches into the following two subsections Where they were Click this branch to open a new window with an overview of all users Select a user from the list and in the central table find the information on stations to which the selected user was is logged in Who was here Click this branch to open a new window with an overview of all stations Select a station from the list and in the central table find the information on users that were are logged in to the selected station Versions The Versions group offers an overview of operating system versions and AVG versions installed on a specific workstation The group uses the following two tabs Windows an overview of OS Windows versions installed on workstations and number of respective OS version installations AVG an overview of AVG versions installed on workstations and number of respective AVG version installations Requests The Requests group offers an overview of all requests divided into categories of completed and uncompleted requests On specific category related tabs you can then find more detailed information related to the
197. nstalled port is a voluntary port number The default port number is 4156 and that refers to the default AVG TCP Server configuration For example if you install the AVG TCP Server to a computer named myserver and you use the server s default configuration the string will be in this form http myserver 4156 Any valid AVG TCP Server address can be used all the following syntax examples are applicable http server acme com 4156 http 192 168 1 123 4156 http NETWORKSRV 192 168 1 123 4156 COMPUTER 4156 COMPUTER If you have changed the port settings to 4444 within the AVG TCP Server configuration see the previous example it is necessary to change the port number in the URL set up on a client The new URL setting will be http server acme com 4444 http 192 168 1 123 4444 http NETWORKSRV COMPUTER 4444 Example Using the installation program the AVG TCP Server has been installed to the network computer called NETWORKSRYV After installation no changes were carried out in the configuration file and all settings are default The AVG clients will connect to the AVG DataCenter by setting the remote administration connection string in the form of http NETWORKSRV 4156 No other configuration is required the network administration has been activated by this link If the AVG client has already been installed to a workstation but is not connected to the AVG DataCenter
198. o switch the AVG Diagnostics interface to another language Available languages and their codes CZ 0x0405 GE 0x0407 PB 0x0416 SK 0x041b FR 0x040c PL 0x0415 US 0x0409 SP 0x040a SC 0x081a 1T 0x0410 HU 0x040e NL 0x0413 www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved
199. oblems with the remote administration installation please try to find the proper answer in the FAQ Frequently Asked Questions located on Grisoft website at www grisoft com AVG Internet Security can be remotely installed on workstations servers in several ways see below but for most users we recommend using the AVG DataCenter Setup Wizard for the first time installation a Direct installation Directly you can install AVG manually on every single workstation server in the network and then connect them manually to the AVG I nternet Security Network Edition This option can be used for all Windows platforms For a detailed description of AVG installation please refer to the AVG 7 5 Anti Virus User Manual for download in the downloads section of the Grisoft website www grisoft com b Remote installation with AVG S Tool for Windows NT4 and higher In the Windows NT4 2000 2003 XP Professional operating systems environment mass AVG installation to all network workstations can be performed using the AVG S Tool o Select a workstation in the network and install AVG on it o Define AVG configuration as an example configuration for all other stations in the network o On the same workstation then install AVG S Tool o Based on the configuration of AVG I nternet Security installed on the station AVG S Tool will create a template configuration and send it to all other network workstations together with the AvgAgent program tha
200. ock All o Computer in domain o Computer on the move o Standalone computer By default the profile generated based on parameters that you have specified within the Firewall Automatic Configuration Wizard will be used Note You cannot use Automatic Configuration Wizard from AVGADMIN but the predefined configuration already contains rules for AVG applications and components Other rules must be created either manually see part d or on a sample workstation by using Automatic Configuration Wizard and then copy this configuration where needed Each profile covers specific settings of your PC and an adequate Firewall security level is assigned to each of the profiles The proper profile option can be selected from the drop down menu then confirm your choice using the Set active profile button Setting the Firewall profile you can use the following two operating buttons www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved c GRiSOFT o Manage profiles opens a new Manage profiles dialog where you can edit each specified profile and add new custom profiles ll Profiles Manager Profiles Profile Name 2 Computer in domain a Computer on the move 2 Standalone computer Default profile in which all network communication is allowed This is the same as having no firewall installed on the computer This profile cannot be modified deleted and copied The following buttons can be u
201. of Microsoft SQL Server or to configure an already installed instance of Microsoft SQL Server Select the respective option in the Choose one of the following section of the dialog window and continue by pressing the Next button www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved GRiSOFT O Microsoft SQL Server Parameters ll AVG DataCenter Setup Wizard Microsoft SQL Server Parameters ae For Microsoft SQL Server 2005 Express Edition installation you have to state the following information Computer name defines the name of the station which is SOL Server 2005 Express about to be installed on Instance name refers to a particular SOL Server 2005 Express installation if there are more than one instances installed on the station Administrator s username is pre filled automatically and you do not need to change it Administrator s password is essential for the installation Fill in the following Computer name ComputerN ame Instance name Instance Administrator s username Booo Administrator s password eor aa e E If in the previous dialog you chose New SQL Server 2005 Express Edition installation you will be asked to fill in the following information Computer name defines the name of the station which is SQL Express Edition about to be installed on Instance name refers to a particular SQL Express Edition installation if there are mor
202. of your network the file server type number of network workstations operating systems on the client workstations in the network average HW parameters of the client workstation or rather the minimum parameters e LAN or WAN and the connection quality for WAN your demands for AVG I nternet Security Network Edition administrator s requirements and administration extent www grisoft com GRISOI i Copyright c 1992 2006 GRISOFT s r o All rights reserved GRiSOI Copyright c 1992 2006 GRISOFT s r o All rights reserved 2 Terminology Definition Within this User Manual you will find certain terms relating to AVG Internet Security Network Edition components Here is an overview of these terms together with brief definitions The AVG Internet Security Network Edition components are then described in detail in the respective chapters of this User Manual 2 1 AVG DataCenter The AVG DataCenter is a database that contains the entire configuration for AVG clients including tests and tasks settings All client workstations with AVG installed as well as the AVGADMIN program communicate with the AVG DataCenter Of course communication is possible only if the AVG Internet Security Network Edition component is properly installed on all workstations connected to the AVG DataCenter 2 2 AVG TCP Server The AVG TCP Server enables the AVG DataCenter to run it includes its own SQL database engine However oth
203. ollowing features will be used Rules and SPAM database cache basic and advanced rules spammer IP addresses and spammer databases Use advanced rules During the scanning process to identify spam only basic and advanced rules and training data will be used This mode is recommended to all newer computers Use basic rules only During the scanning process to identify spam only basic rules and training data will be used This settings allows the Anti Spam engine to run very fast and consume a small amount of memory but SPAM detection is not as reliable as if Advanced rules are selected www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved GRiSOFT Do not use rules lowest memory usage During the scanning process to identify spam no rules will be used Only training data will be used for identification This mode is not recommended for common use unless the computer hardware is really poor o Advanced settings Press the Edit button to view the Anti Spam configuration file where all advanced settings are available for editing Note This option is available only form individual stations RBL Anti Spam Settings Blacklist whitelist Performance RBL General Realtime Blackhole Lists MV Query RBL servers RBL servers list bl spamcop net 80 sbl xbl spamhaus org 70 Cancel Apply Help The RBL tab offers the Query RBL servers option RBL
204. on If you want to create a new empty database continue by pressing the Next button www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved e GRiSOFT ODBC Connection Setup al AVG DataCenter Setup Wizard x ODBC Connection Setup ODBC Open DataBase Connectivity is a common interface for access to different data sources The interface is used by AVG TCP Server for the AYG DataCenter content manipulation In order to increase the connection security an account for user with access restricted only to AVG DataCenter must be set up A password is not required but we recommend to set it up Other values may be kept Fill in the data ODBC name A Gadmin Description AVG DataCenter Username AYGuser Password i lt lt Back Note This dialog comes after you have chosen Current SQL Server 2005 Express instance configuration or New SQL Server 2005 Express installation on an instance of Microsoft SQL Server You have to fill in the correct parameters for ODBC connection here o ODBC name the name of the AVG DataCenter connection o Description the description of the connection o Username the username for the AVG DataCenter database access o Password the password for the AVG DataCenter database access Continue by pressing the Next button www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved f GRiSOFT Mirroring of Update File
205. on installation However its usage is not bound to a license AVG DataCenter Setup Wizard will help you with installation and setup of the database C Microsoft SQL Server We recommend to use the Microsoft SOL Server database in vast networks with more than 1000 stations The database is not a standard part of AVG Remote Administration installation Its usage is bound to a Microsoft SQL Server license AVG DataCenter Setup Wizard will help you with installation and setup of the database r Select the database corresponding to your needs Three options are available o Firebird The solution is appropriate for smaller networks with up to 150 computers The database is a standard part of AVG I nternet Security Network Edition o Microsoft SQL Server 2005 Express Edition A reduced version of the Microsoft SQL Server it can serve up to 1000 computers The product is not a standard part of AVG I nternet Security Network Edition Its usage is not limited by any license o Microsoft SQL Server This engine can serve over 1000 computers in large networks It is not a standard part of AVG Internet Security Network Edition and its usage is bound to the Microsoft SQL Server license If you choose a database type other that is different to the one you have been currently using the Setup Wizard can automatically convert the contents of the current AVG DataCenter into the newly chosen database type www grisoft com Copyright c 1992 2006
206. ons o Continuous overview of all network AVG clients current status o Central control and administration of AVG clients configuration AVG Internet Security Network Edition full functionality is provided by the AVGADMIN program and the AVG DataCenter This option is available only for AVG Network Edition users If you do not need the AVG Internet Security Network Edition advanced functionality it is recommended that you install the AVG S Tool only for installation scripts generation and remote installation Neither the AVGADMIN nor the AVG DataCenter are necessary for automatic installation and or centrally controlled update e In addition to all standard features AVG Internet Security Network Edition contains the following component support o Anti Spam protection and configuration support directly from AVGADMIN o Anti Spyware protection and configuration support directly from AVGADMIN o Firewall protection and ability to set configuration directly from AVGADMIN 1 3 AVG I nternet Security Network Edition Functions Selection If you have gone through this documentation and you are still not sure about what level or type of AVG Internet Security Network Edition functions are best for you we recommend that you consult the Grisoft technical support department technicalsupport grisoft com To help us find the best solution for AVG implementation on your network please prepare the following information the size
207. ork administrator selects the Store user names in uppercase letters option in the AVG DataCenter Mode Settings It is also possible to read and run a script preset by Grisoft the script must be digitally signed so that AVGADMI N accepts it using the Load custom script button To perform the complete AVG DataCenter maintenance process it is recommended to e Run the database maintenance scripts Examine all tests plans in the overview Some tests and plans with the same name may easily be unified by selecting the Edit function Click OK to confirm and the tests plans will be unified Sometimes it may be useful to mark the unwanted tests plans as to be deleted or to remove them from the AVG DataCenter completely in the Tests Plans marked as deleted tab Newly created tests plans can be assigned to specific users stations 7 8 AVG DataCenter Password Protection The access to the AVG DataCenter can be password protected and the password is saved directly in the AVG DataCenter If AVGADMIN finds out that the AVG DataCenter is password protected it will require the password to be entered at every connection i e at startup and also at connecting from AVGADMIN through the main menu Program Select AVG DataCenter option www grisoft com CT ye Copyright c 1992 2006 GRISOFT s r o All rights reserved If you want to activate the AVG DataCenter access password protection you can do so using the AVGADMIN
208. orkstation The group uses the following two tabs Windows an overview of OS Windows versions installed on workstations and number of respective OS version installations AVG an overview of AVG versions installed on workstations and number of respective AVG version installations o Test results The Test results group offers an overview of all test results on workstations together with detailed information related to specific tests The other two tabs of the central table the divide the test results into two groups Infected positive test results Resident shield test results reported by the Resident Shield Clicking the right mouse button within the list of test results will open a new menu containing these options Show result details Displays dialog window with test result details Filter settings Displays dialog window with filtering options Condition settings of filter By setting the conditions you can restrict the list to show only such items as comply with f these conditions Condition O Stations where the test was run starts with Station O Related to starts with Related O Results not older than number of days T O Date of scan result from 2005 01 01 till 2006 01 01 O Only results with positive infection O Unconfirmed results only Select all Select none Cancel By defining one or more parameters you can filter out the requested results www grisoft com GRiSOI
209. ossible to continue working until the AVG DataCenter updates www grisoft com GRISOI i Copyright c 1992 2006 GRISOFT s r o All rights reserved GRISOI i Copyright c 1992 2006 GRISOFT s r o All rights reserved DataCenter m DataCenter Update Connected DataCenter is in old version The AYGADMIN is going to transform it into a new version AVG clients which have not applied the latest program update may stop communicate with DataCenter We strictly recommend backup the DataCenter content IV Backup DataCenter into a folder DATEMPAmssqi DataCenter status update from version 103 7 to 103 8 requested http gandalf 4156 dbq Choose DataCenter Cancel The update dialog always offers the option of exporting the AVG DataCenter content before the actual update process starts We strongly recommend creating a backup before starting the update 11 3 Workstation User Groups The administrator can define workstation user groups as the need arises All objects included in the group then take the configuration set up for this group This way the administrator can define the group configuration and change the configuration previously set for a specific workstation user by simply assigning the workstation user into a group Workstation user assignments into groups makes administration much easier and should be used if the number of workstations users exceeds the number of records for o
210. ou can specify what AVG configuration parameters should be applied Parameters related to the network search results Conditional use of a configuration template The configuration will be performed automatically for all users all AVG S Tool Remote installation advanced mode License Setup Configuration Components AvaAgent Network Apply configuration template v i Apply configuration template only if AVG 7 5 was not previously installed Apply configuration template only if there are no custom settings Default settings Save data Load data Generate ini Quit Copyright c 1992 2006 GRISOFT s r o All rights reserved www grisoft com GRiSOFT Components tab Remote administration Define the AVG DataCenter connection string see chapter 6 7 Clients Connection to AVG TCP Server If you do not want to use the remote administration options and you do not plan to install the AVG DataCenter and AVGADMIN leave the respective check box unselected Add new station into group specify a defined group of stations in the AVGADMIN into which the newly added station should be assigned Add new user into group specify a defined group of users in the AVGADMIN into which the newly added user should be assigned Install or uninstall components In this section you can see a tree structure offering a list of AVG components that can be either installed or uninstalled From
211. ponse Setting the DCrequestloglevel to value 2 will activate detailed logging In this mode all the client requests are recorded into the log file This mode should be applied only when detailed diagnostics are needed A huge log file is generated which occupies a lot of disk space License If you uncomment this parameter a full license number for AVG I nternet Security Network Edition needs to be entered Some AVG TCP Server functions are supported only after entering your AVG license number www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved g h j GRiSOFT FBConsTrans This parameter controls the transaction mode used when accessing Firebird SQL server By default AVG TCP Server uses the concurrency transaction mode If FBConsTrans is set to 1 then more conservative consistency mode is used Set this only if the AVG TCP Server reports errors in SQL commands This parameter controls the transaction mode used when accessing Firebird SQL server By default AVG TCP Server uses the concurrency transaction mode If FBConsTrans is set to 1 the more conservative consistency mode is used Set only if the AVG TCP Server reports errors in SQL commands FBConsTrans 1 Username and Password These two values represent Username and password that the clients will have to use in order to access the DataCenter If these values are empty clients don t have to authenticate If the va
212. ps to automatically collect diagnostic data logged during AVG operation Should you encounter a problem the data needed can be immediately sent to the technical support team for further analysis If you have received a service code please enter it here However you can continue even without a code e Next gt gt www grisoft com b GRiSOFT If you have received a service code please type it into the text field or use the copy paste method The code will automatically set up the correct AVG diagnostics mode which ensures that only the required and no redundant data is collected during the AVG Diagnostics session If you do not have a service code you can choose any of the following options o Contact AVG Technical Support and ask for an AVG Diagnostics service code We strongly recommend this option if you are an inexperienced user o Click Next and run the AVG Diagnostics utility in full default mode In this case continue to step b Error description o If you are well experienced computer user you can shut down AVG Diagnostics and follow instructions in step e Advanced settings AVG Diagnostics Modes O Error description This dialog allows you to add your comments and contact information to the data that will be sent to Grisoft technical support team all AVG Diagnostika 7 5 418 Error Description Describe the situation when the error occurred Enter your e mail a
213. ptions list editing Access to Administrator Options dialog Program configuration Changes in the Program tab mm bdl Password Protection Default Cancel You can allow or restrict or password protect the particular AVG client settings options to be edited by the end users www grisoft com CT ye Copyright c 1992 2006 GRISOFT s r o All rights reserved Press the Next button in the AVG DataCenter Mandatory Mode Information window to continue with the wizard onto the following Configuration Reset window al AVG DataCenter Mode Configuration Wizard Configuration Reset EEN V Configuration reset For the AYG DataCenter Mandatory Mode it is recommended to perform the configuration reset on all AYG clients This will set the AYG clients configuration back to the default settings AYGADMIN will send a special note to all AVG clients and reset their configuration Or to be exact having received this note the AYG client deletes all tests and plans defined by the end user and returns to the AVG DataCenter default configuration The operation will be performed after this wizard s finalization Attention the more AVG clients there are in the AVG DataCenter the longer time the operation takes Custom Settings lt lt Back Cancel If you select the Configuration reset option all AVG client settings will be reset and returned to the default configuration specified in the AVG DataCenter This op
214. pyright c 1992 2006 GRISOFT s r o All rights reserved h Installation settings all AVG DataCenter Setup Wizard Installation settings Enter the parameters with which AYG will be remotely installed onto client workstations Enter licence data Choose a path with the installation package License information V Name Miguel V Company Grisoft s r o V License number 444 BBB CCC DDD EEEE m Directory containing AYG installation files c instal AVG_Latest eA In the following dialog you can specify more parameters please press the Next button for this dialog cam e a In this dialog please fill in the requested fields Name Company and License number Also choose the Directory containing AVG Installation files these will be used for installation on the target stations GRiSOI Copyright c 1992 2006 GRISOFT s r o All rights reserved www grisoft com al AVG DataCenter Setup Wizard Installation settings i az Network type The Remote Installation Wizard will verify whether AVG is installed onto individual workstations Please specify the network type either in the scope of the domain or in the range defined by IP addresses C Domain IP From IP j ToIP 192 168 104 255 AVG Agent AVG Agent service will perform AVG installation onto individual workstations Please specify the password which secures communication between the Wizard and the AVG Agent service
215. racters O E Unify tests scheduled tasks and rules with the same settings o Unify users who differ only in logon domain or computer o Unify users who differ only in upper lower case letters s Removes duplicates of stations users tests rules and or scheduled tasks from AVG DataCenter Duplication means here that there are two or more objects with the same name or identification number Load custom script Close The following scripts are available GRiSOI Copyright c 1992 2006 GRISOFT s r o All rights reserved Remove duplicates of stations users tests rules and or scheduled tasks from AVG Datacenter Removes duplicates of stations users tests rules and or scheduled tasks from AVG DataCenter Duplication means here that there are two or more objects with the same name or identification number Remove objects with unknown owner Removes from AVG DataCenter all settings tests rules and scheduled tasks belonging to stations or users that don t exist in AVG DataCenter Remove orphan data after unfinished connection check Removes orphan data after unfinished connection check This data may occupy and waste database space Remove scheduled tasks where the assigned test doesn t exist Removes scheduled tasks where the assigned test doesn t exist Remove tests scheduled tasks and rules with damaged data Removes tests scheduled tasks and rules with damaged data Such objects are totally or partially fun
216. ram for automatic network installation administration and update of AVG clients it communicates directly with AVG DataCenter AVG client 3 communicates with the AVG TCP Server takes over the default settings requests specific settings sends the test results Grisoft Server O provides AVG TCP Server Servers with update files 1 2 AVG Internet Security Network Edition Functions AVG Internet Security Network Edition offers the following functions Remote installation Using this function you can easily install AVG on all client workstations in the local network This remote installation is secured by the AVG S Tool a program creating an installation script that makes it possible to run the Setup installation program on all remote network workstations Centrally controlled updates All AVG clients in the network can be updated centrally using the AVGI NET Lite program This program runs the updates scheduled within the AVG Scheduler component e Secured communication Network communication between AVGADMIN AVG TCP Server and workstations is completely encrypted if both client and server are updated to the current version www grisoft com GRISOI i Copyright c 1992 2006 GRISOFT s r o All rights reserved e Full remote administration in the network The full functionality of the AVG Internet Security Network Edition guarantees o Automated remote AVG installation on all network workstati
217. ranch allows you to define a new logger double click lt new item gt To specify a path for the logger use dots e g AVG7 AvgWB MyLogger www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved e GRiSOFT To remove a user defined logger right click it and select Remove logger You can set a specific logging level for any item in the tree available logging levels are shown in the right section of the dialog Right click an item and select the desired logging level from the context menu If you want to apply your selection to all subordinate loggers select Apply to all first When finished click Save button to confirm and save the settings The Next button is disabled in this dialog Then click Exit to shut down the AVG Diagnostics application o AVG Failure Detection This AVG Diagnostics Mode allows you to detect and send for analysis any ERR and DMP files only present if your AVG installation has previously broken down Absence of these files indicates that there has been no AVG failure If an AVG failure is detected a confirmation dialog with the error files overview appears and you are asked whether you wish to send them for analysis When running AVG Diagnostics in the Failure Detection Mode next time only newly detected error files will be reported Parameter MODE ERRDUMP AVG Diagnostics Complete Parameter Overview In the list below you will find complete overview of al
218. re this dialog will not be displayed when connecting to this connection o Without profile press this button to keep the connection type without a profile The Firewall will ask you again each time when this connection type is found To disable this window before confirming your choice tick either Disable area detection and profile switch checkbox to disable the entire area detection system or Disable dialog for assigning new area checkbox to disable the confirmation dialog profile will be assigned automatically Note The above dialog is visible only on stations www grisoft com GRiSOI Copyright c 1992 2006 GRISOFT s r o All rights reserved GRiSOFT inari all AVG Firewall Configuration Computer in domain Following list contains areas and assigned profiles BB VMware Virtual Ethernet Adapter for YMnett x Unassign E Marvell Yukon 88E 8001 8003 8010 PCI Gig 3 Unassigni _ eal network areas gh Mistni sit gt Allow all v gil W Advanced settings Default profile Allow all v Disable dialog for assigning new area Disable displaying information about areas and profiles changes This settings enables selection of profile to various network connections In accordance to detected connection areal is automatically switched assigned profile i Show details Cancel Users on workstations can setup separate profiles for each connection type and or network interface and t
219. re is no need to change this Timeout the AvgAgent and AVG S Tool communication timeout value in milliseconds When there is no response within the specified value in the AvgAgent and AVG S Tool communication process the connection is terminated with an error If you have a very busy network or the stations with AVG installed are very slow you can increase this timeout value to prevent connection timeout errors o AVG S Tool parameters AVG setup type you can specify the type of installation files located in the directory selected in the Select the directory with the AVG setup files field Selecting the wrong type will result in discarding of the installation Inet the installation is performed from the single file in avg7 exe form as it was downloaded from the web pages of Grisoft There is no need to unpack the file you can keep it packed If there are more versions of the file in an installation folder the most recent according to date of creation file will be used CD the content of the installation CD is in an installation directory or there is the unpacked content of a single installation file which has been downloaded from the internet You can use a freeware WinRAR application for unpacking a single file Ping number of Ping operations used while detecting availability of a remote station is specified here If AVG S Tool does not receive a response to any of the Ping queries it will consider the station to be
220. rea dialog will appear Here you should select the most appropriate profile for the current network connection then click on Assign Profile al New area New or unassigned area was detected Choose profile which will be activated each time this area detected Detected area Ee Local network Choose profile S Allow all J Block all unpenaenesnaansssasenesnssnesnessssssansssssassssssananesseanssssaneanesaaanassssaaanasnssasenassesanasasaasanasnannecssaressesarensnsnrenaacrreseeaareneareneeecmeeeee Disable area detection and profile switch Disable dialog for assigning new area Without profile Assign profile o Detected area indicates the type of network connection that has been detected You can rename the area by clicking the text field to make it more convenient for remembering if you are using more connections on a regular basis o Choose profile contains a list of available profiles Choose the most suitable profile o Disable area detection and profile switch tick this checkbox to disable the whole Profile detection feature o Disable dialog for assigning new area tick this checkbox if you prefer not to display the New area dialog anymore The default profile will then be automatically assigned Working buttons are as follows o Assign profile Once you have clicked on this button the selected profile will always be automatically associated with this connection and in the futu
221. red to the AVG DataCenter Test results will be stored in the AYG DataCenter for 30 days Custom Settings lt lt Back re Cancel Finish www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved 7 4 AVG DataCenter Mode Settings The AVG DataCenter mode configuration can be carried out either using the AVG DataCenter Mode Configuration Wizard or can be performed manually using the Custom Settings button in the AVG DataCenter Configuration Wizard This dialog controls the AVG DataCenter elementary settings and the remote administration settings The administrator can switch between the Monitoring and the Mandatory mode ull AVG DataCenter mode settings Items set by administrator will be transferred to client C For the first time only then let user to modify it Monitoring mode Always mandatory items cannot be modified by user In the configuration dialog Hide deleted records User administration Store station and user names in upper case letters F Distinguish users by Computer Domain Name IV Include user plans and tests into the remote administration It is recommended to delete all user assigned objects from the AVG DataCenter when this mode isn t selected It will produce a smaller database and faster remote administration Test Results V Do not transfer Test Results which do not contain any suspicion virus V Inthe AVG DataCenter keep only results no
222. remote installation Depending on the firewall type and settings on each station some of the below mentioned requirements may be already predefined or allowed or its settings may not be available under the same name and description We strongly recommend that all changes should be done by well experienced users only Always consult the User manual or Help guide for your firewall before proceeding to change any settings a Ping ICMP type 0 Incoming echo request Change this setting only if AVGADMIN is not able to detect station s in your network which you are sure are switched ON and fully operational In the firewall settings used on the target station allow the incoming ping requests within the local network Often this function can be found under I CMP type 0 or Incoming echo request or similar description If set correctly AVGADMIN will be able to find the station in the network b File and Printer Sharing for Microsoft Networks To allow AVGADMI N access to a remote computer over the Admin share you first need to allow File and Printer Sharing for Microsoft Network on the target station Specifically you must allow TCP ports 139 and 445 and UDP ports 137 138 and 445 This way AVGADMI N can copy the AvgAgent to the target computer As a first step you should check whether the File and Printer Sharing for Microsoft Networks function is installed on the target computer or not If you are using Windows 2000 or XP you can find
223. rently active i e is not connected to the AVG Datacenter all pending operations will be processed the next time the station connects a Complete Test fey Start of test 2006 09 01 08 00 18 Show results 3 End of test 2006 09 01 08 11 46 5 Scanned 12772 Infected viruses spyware Infected 287 A Cleaned To vault Deleted 070 0 IV Show also cleaned items Station DOC EN MK 01 Who started the test Administrator B TrackingCookie Adbrite Family TrackingCookie Adbrite Spyware Family Q TrackingCookie T argetnet Family TrackingCookie T argetnet Spyware Family B TrackingCookie Tribalfusion Family TrackingCookie Tribalfusion Spyware Family Q C Documents and Settings Administrator Local Sett Adware Generic OMA Infected Archive Asked for move to vault 2 Rootkit Agent x Family Rootkit Agent Spyware Family C smazat anti rootkit virus rootkit_testset rar Trojan horse Generic Fl Infected Archive Asked for rescan i C smazat anti rootkit test lt _FUTo_enhanced fu exe Trojan horse BackDoor Generic2 MFW Healed FA C smazat anti rootkit test X_FUTo_enhanced msdi Trojan horse BackDoor Genertic2 MFX Healed i C smazat anti rootkit test _FU_Rootkit fu exe Trojan horse BackDoor Generic YRX Healed FA C smazat anti rootkit test X_FU_Rootkit msdirects Trojan horse Collected 5 L Healed E C smazat anti rootkit test _hxdef1 O0r hxdef100 exe Trojan horse BackDoor Generic KQE Healed FA C smazat anti rootkit test
224. ric Fl Infected Archive Only ruses E C smazat anti rootkitstesttX_FUTo_enhance Trojan horse BackDoor Generic2 MFW Healed Ooy maare iF C smazat anti rootkit test X_FUTo_enhance Trojan horse BackDoor Generic2 MFX Healed y Show also cleaned items E C smazat anti rootkit test _FU_Rootkit fuexe Trojan horse BackDoor Generic YRX Healed iF C smazat anti rootkit test x_FU_Rootkit msdi Trojan horse Collected 5 L Healed Expand all E C smazat anti rootkit test _hxdef1 O0r hxdef Trojan horse BackDoor Generic KQE Healed Fa C smazat anti rootkit test _jamilah 1 2 jamil Trojan horse BackDoor Generic ZDX Healed E C smazat anti rootkit test _oddysee Oddys Trojan horse BackDoor Generic3 Yw Healed v Print Hescan i jult Next Close __4 Using the top right menu or using the right mouse button and choosing from the menu select which results should be listed All results Displays all results Infected viruses spyware Displays virus infected results and also Potentially Unwanted Programs like spyware cookies and similar malware Only viruses Displays only virus infected results Only spyware Displays only Potentially Unwanted Programs such as spyware cookies and similar malware To also display cleaned items check the Show also cleaned items checkbox Expand all available only from the right clicking menu Will expand all items details Confirm If yo
225. rights reserved GRiSOFT al Service Item Protocol Direction TCP x Cin Protocol Numbe 9 Out C Both ways Local Ports comma separated list of values or ranges 23 45 50 11 Remote Ports comma separated list of values or ranges 23 45 50 11 Protocol select a predefined protocol from a drop down menu or select the option of Custom protocol and then provide the standard protocol number in the Custom Protocol Number field the 0 value stands for all protocols Direction define the service direction Local Ports list all local ports or define a range Remote Ports list all local ports or define a range Delete Item removes the selected item from the Service Items list Copy Service Items makes it easier to create a new service item record using the possibility of copying the already defined parameters of an existing item The button opens a new Select Service dialog where you are offered a list of services select a service whose items you want to copy al Select Service Available Services SMB Microsoft Printer and File Sharing NTP Time synchronization protocol RPC Remote Procedure Call DCOM iv penama M M 2 OK Cancel www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved o Networks this section offers a control tree providing a list of available networks Mark the check box for each network to which
226. risoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved b GRiSOFT Select AVG DataCenter Mode all AVG DataCenter Mode Configuration Wizard Select AVG DataCenter Mode C Monitoring Mode If the Monitoring Mode is activated the mandatory tests scheduled tasks and rules specified in the AVG DataCenter is transferred to the client workstations only once Then the end user is allowed to perform any configuration changes and these changes are saved back to the AVG DataCenter This way the administrator can overview the current configuration of all AVG clients If necessary the administrator can change any configuration settings and the configuration has priority over the end user configuration Mandatory Mode If the Mandatory Mode is activated the end users are not allowed to make any changes in the AVG client configuration All settings defined by the administrator are automatically transferred to the AVG client and overrule any end user configuration changes However the administrator can also define voluntary values that the end user will be allowed to change Custom Settings lt lt Back i a Cancel E o The Monitoring Mode allows the users to change the AVG client configuration after the initial transfer of administrator configuration specified in the AVG DataCenter has been performed All changes made by users are then saved back into the AVG DataCenter o The Mandatory Mode does not
227. rkstations You can influence the installation progress by pre setting the SETUP EXE command line parameters This way you can call the installation process with the preset license number the specified components to be installed etc a Installation Parameters The following table presents a full list of installation parameters However we recommend using them only if you have an actual reason to do so Otherwise we encourage you to use the AVG S Tool to create an installation script instead Setup installation program parameters can begin with the slash character Some of them are correct only with a value specified some of them can be specified with no value present The space character serves as a division between both parameters and values If the space character is ina value it has to be enclosed in quotes Examples SETUP TARGET_DIR C Program Files Grisoft Avg7 SETUP QUIT_IF_INSTALLED COMPANY Acme Ltd HI DE The following table presents a list of available Setup parameters with short descriptions Parameter and value name Meaning REPAIR Repair existing installation www grisoft com GRiSOI Copyright c 1992 2006 GRISOFT s r o All rights reserved GRiSOFT Parameter and value name Meaning UNINSTALL Uninstall the program HIDE Hidden installation After entering all the necessary parameters the installation continues hidden without user inter
228. rved GRiSOFT O Properties a Personal E mail Scanner Setup Properties Logging Servers Message queue directory C Documents and Settings All Users Application Data AVG74 Browse Progress The Message queue directory textbox points to the folder where incoming and outgoing messages are stored and checked for viruses Logging m Personal E mail Scanner Setup Properties Logging Servers Create new log file C Daily C Weekly C Monthly When file size reaches 0 i MB Information to be logged Medium default z Log file directory C Documents and Settings All Users Application Data AVG Log SB Log file name emc log ee Under Create new log file you can select how often new log files are created Remember that data in the old log file will be lost You can either select a time limit Daily Weekly Monthly or a size limit in Megabytes The Information to be logged section has four options to choose from Minimum basic connection information Low small file size Medium default or High all traffic www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved The Log files directory textbox points to the folder where log files are stored Servers lf Personal E mail Scanner Setup Properties Logging Servers E mail proxy server list Type Connection _ Information POP3 Ho
229. s all AVG DataCenter Setup Wizard Mirroring of Update Files AVG TCP Server can act as a web server for mirroring the update files An advantage of this feature is that stations with AYG installed do not download the update files from the Internet but rather they perform updates from a copy in the local network If you want to activate mirroring of update files select the option and enter the correct license number Enter the correct license number please AB CDEF GHIJ 1234 5678 In this dialog you can switch on the update files mirroring feature mark the Activate the update files mirroring option Then you have to provide a valid AVG Internet Security Network Edition license number If you decide to mirror update files your AVG TCP Server will be able to download the update files at once and distribute them from a folder in your local network directly to your AVG clients Note We have some recommendations regarding update mirroring for mission critical systems we suggest to distribute the recommended level updates after they have been successfully tested in a secure environment For other systems we recommend to distribute an update when it is available If you switched the update files mirroring on you will have to specify a few things in the next two steps after pressing the Next button If you do not want to mirror updates do not check the respective field and continue to this dialog by pressing the Next button w
230. s Log Create Rule Block ECHO_IN all networks No Edit Rule Delete Rule o Delete Rule deletes the rule defined for the selected system service o Show Details in the bottom section of the dialog window this button displays an information overview referring to the system service currently selected in the list of system services and protocols Service name of the system service or protocol Rule rule assigned to the respective system service or protocol Having selected the Show Details option a new button labeled Services appears in the System tab www grisoft com GRiSOI Copyright c 1992 2006 GRISOFT s r o All rights reserved ll AVG Firewall Configuration Computer in domain General Profile Profile switch Applications System Networks Log System services and protocols rules overview Add Rule X F Internet Connection Sharing XK W Windows RPC Service Edit Rule y DHCP Protocol Client DNS Protocol Client Delete Rule y YW ICMP network diagnostics W Microsoft file sharing and printing y W Replies on ICMP network diagnostics X W Remote Desktop Server XK WF Web Server Apache2 W Destination Unreachable z X W Ident service Services Log blocked system communication Incoming V Outgoing Internet Connection Sharing The Services button opens a new Services dialog that displays a detailed overview of system services and brings the option of edi
231. s in report 0 unlimited o Top N viruses This report shows the top viruses of all stations Available parameters N viruses count in report limit the number of viruses in report 0 unlimited Time interval specify the time interval for selecting data last day last month last year Report schedules In this group you can create edit and view graphic reports There are two tabs available www grisoft com GRiSOI Copyright c 1992 2006 GRISOFT s r o All rights reserved GRiSOFT o Reports Schedules contains list of all schedules See more details below o Report schedules marked as deleted this tab contains a list of all reports that have been marked as deleted If you right click on a report in this tab you can select from the following choices Edit opens an edit dialog for the selected schedule Restore report schedule s you can select one or more items and restore them by using this function Completely remove from AVG Datacenter select one or more items and delete them by using this function Alternatively press the Delete keyboard button By default there are no schedules available To prepare a new scheduled report right click in the Report schedules tab area and select Define new schedule item from the menu a AVGADMIN MICHALKREJCI 4156 BAX Program View Settings Service Information 99 9HR RB 7 210 x A F AVG version 7 5 412 Grap
232. s is a Licensing Agreement between you the end user of software and GRISOFT s 0 hereinafter GRISOFT Please read this document carefully In case you do not agree with the said terms and conditions immediately stop using this software You may get a refund of the licensing fee paid within 60 days from the date the product was purchased as long as you return all parts that were included in the product package and destroy all copies of the said version of the software and or uninstall it 1 Grant GRISOFT subject to the terms and conditions of this Licensing Agreement hereby grants you 4 nonexclusive nontransferable right and license during the term of this In order to continue with the installation of AVG Admin you must accept this License Agreement Do you accept the terms of the preceeding License Agreement Don t accept Destination folder You have to specify the destination folder where AVGADMIN and its components will be installed If you want to select another directory specify the directory path or choose a directory from your local disc by pressing the Browse button To continue the installation press the Next button www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved d e f GRiSOFT Directory confirmation If you specified a directory different from the default one and the specified directory does not exist a new dialog will pop up asking you wheth
233. s that were installed on purpose Some programs especially free ones include adware Such adware might be detected and reported by AVG as a Potentially Unwanted Program If you wish to keep such a program on your station you can define it as a Potentially Unwanted Program Exception From the AVGADMIN interface you can list edit or delete the existing Potentially Unwanted Programs exceptions or define new one X a Station DOC EN MK 01 Settings for station DOC EN MK 01 Station uses all mandatory items from these settings only if the same items are not set in shared settings of stations nor in shared settings of group which the station is a member of General settings Tests Scheduled tasks Rules E mail Firewall PUP excludes File Path Checksum _ 1FSED66B ex IF9ED66B ex B58 CBS FcEbb1 3c 3EB1EB3B ex_ 3EB1EB3B ex_ v Mandatory item 2ac24181e5953a8lc a exe a exe ae 24795c034a595311 Edit Enter Delete Delete Copy to Mandatory Client has to accept these settings Cancel i Defining a new exception for Potentially Unwanted Program Use the mouse to right click on the table and select the Create option to manually define new exception www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved ll Exception Definition Checksum source file C viry malware 2ADC5CED ex_ The path which will be applied on the client station 24D C5CED ex_ V Any locatio
234. sed Copy profile makes creating a new profile easier and more comfortable for you To use this option highlight a profile in the list of profiles and press the Copy profile button A new profile will be created with predefined parameters taken from the definition of the cloned profile Then you can easily edit the parameters for the new profile Rename Profile press this button to enable editing of the selected profile name Delete Profile press this button to delete the selected profile from the list unless the profile is currently used Close closes the Manage profile dialog o Activate profile use this button to confirm the profile selection or any changes made to the profile settings In the bottom part of the Profile tab you will find the Export profile I mport profile buttons that allow you to export the defined Firewall profiles into the back up files or on the other hand import the entire back up profiles Profile switch On the Profile switch tab you can manage network areas and local network interfaces You can assign specific profiles to local interfaces and network areas Note You will not experience the below described dialogs from within AVGADMIN These will be displayed only on workstations You can use AVGADMIN only to configure the areas www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved Whenever you connect to a new unrecognized connection the New a
235. seful for example when connecting to another database server such as Firebird SQL server itself For further details please refer to the given database type documentation Attention Do not use quotation marks in the path string the program will use the entire string till the end of the line The configuration file will look like this Full path to the database file For relative paths current directory is the AVG TCP server executable directory Default value is AVGDB GDB i e the database file is stored in the same directory as the executable file Databasepath D AVGData avgdb fdb Verbose If you need the application to produce more verbose diagnostic output set the Verbose value to 1 In that particular case delete the character before Verbose 1 value Default value is 0 which means that no excessive diagnostic output will be produced If set to 1 more verbose diagnostic output is produced Default value is 0 producing no excessive diagnostic output Verbose 1 DCrequestloglevel These two configuration options define the logging level of AVG DataCenter requests that were accepted and processed by AVG TCP Server The logging is not active by default Setting the DCrequestloglevel to value 1 will activate normal logging level which records all the requests resulting in error into the log file The records are provided with the client s IP address timestamp and literal text of database server res
236. selecting the Remote network installation option AVG S Tool creates an installation script and performs AVG installation on all accessible local network workstations This option is available within the Windows NT4 2000 2003 XP Professional and higher operating systems environment Note Network remote administration can also be launched from the AVGADMIN environment using the menu item Service Install AVG 7 onto stations in both the Basic Advanced modes The new dialog window opens with six tabs o License tab License information type in the license data such as Name Company and License number If you wish to overtake the Windows username for the Name field do not select the respective check box and leave the default system settings to be used www grisoft com GRiSOI Copyright c 1992 2006 GRISOFT s r o All rights reserved GRiSOFT all AVG S Tool Remote installation advanced mode License Setup Configuration Components Ava4gent Network License information MV Name Name V Company Company M Lice o 32465 4564 789456 000 Default settings Save data Load data Generate ini Quit Setup tab Setup properties Specify where AVG should be installed you can either type in the path manually or press the f button to locate the directory on your local disc using the navigation tree Also select the language of the installation Setup parameters Specify th
237. sert your SMTP server address can be an IP address or domain name o SMPT port specify the SMTP server port number Default value is 25 If your SMTP server requires authentication for sending e mails enter the login details below o SMTP Login specify username o SMTP Password specify password Confirm all changes of the server configuration by the OK button However the changes are applied after the server launches again with new configuration If the AVG TCP Server is running the following window will prompt you to restart the server note that the server will be inaccessible for some time during the restart tcpsvset iva You have to restart AYG TCP server to apply changes Do you want to restart it now Warning During restart AYG TCP Server will be inaccessible For all clients and AYGAdmin program Yes No Confirm the restart of AVG TCP Server by pressing the Yes button 6 7 Clients Connection to AVG TCP Server AVG clients using the AVG TCP Server can easily connect to the AVG DataCenter by employing the proper URL as a communication string The URL should be in the following form http lt address gt port where www grisoft com GRiSOI Copyright c 1992 2006 GRISOFT s r o All rights reserved e lt address gt is the address of the server where AVG DataCenter is installed This address can be in the form of server name or IP address pc with the AVG TCP Server i
238. served GRiSOFT o Edit press this button to open a dialog where you can manually insert a list of addresses you can also use copy and paste Insert one item sender domain name per line o Import if you already have a text file with e mail addresses or domain names prepared you can simply import it by selecting this button The input file must be in plain text format and the content must contain only one item address domain name per line If you decide to export the records for some purpose you can do so by pressing the Export button All records will be saved to a plain text file Performance Anti Spam Settings Blacklist Whitelist Performance RBL General Engine performance settings Low memory High performance To identify spam Use advanced rules and the on line check Basic and advanced rules and training data are used to identify spam All messages are checked on line This is recommended setting Advanced Settings Advanced settings are available by Edit editing the configuration file We do not Cancel Apply Help The tab offers performance settings o Engine performance settings move the slider left or right to change the level of scanning performance There are four possible stages Use rules and spam database cache highest performance This mode will consume large amount of memory During the scanning process to identify spam the f
239. sive requests Note You can set the default port values for any above field by pressing the respective Set default port button www grisoft com GRiSOI Copyright c 1992 2006 GRISOFT s r o All rights reserved 13 2 Client Info Tab AVG TCP Server Settings Advanced Mode General DataCenter InetLite Scheduler Managed Update Client Info ServerInfo Email j Piaty F Recommended C i Time until next attempt to connect minutes 1 Set 1 clients IP addresses _ ooo Max number of connection attempts in Set 1 1 2 Inform clients from Set 1 about update type of Priority C Recommended Optional Set 2 clients IP addresses o Max number of connection attempts in Set 2 0 Inform clients from Set 2 about update type of Priority C Recommended Optional To simple Cancel This tab is designed to set up the parameters of the update distribution from AVG TCP Server to clients or between AVG TCP Servers Two modes of update distribution are available the automatic and manual Automatic Mode the Automatic Mode field is checked This mode requires AVG DataCenter support so the mode is not accessible when AVG TCP Server is used only for update management AVG TCP Server gets the clients or their IP addresses list from AVG DataCenter in the automatic mode and sends the update command to them The principle is the same as for the AVGADMI N
240. soft com From the AVG TCP Monitor start the AVG TCP Server again To make sure that the AVG TCP Server is running properly create a new file named C avgupdate test txt and write a testing text Test of TCP Server inside this file Then try to run the http lt IP address of your server gt 4156 avgupdate test txt address in your web browser You should be able to see the Test of TCP Server text if the web server over AVG TCP Server is set properly Note that update files are downloaded to your local server by a utility named avginetl exe located in the AVG TCP Server directory On the AVG TCP Monitor s Scheduler tab you can specify the update files should be downloaded automatically or you can run avginetl exe manually and use many other parameters that are available Run C Program files Grisoft AVG TCP Server avginetl exe to be able to see all the parameters Example The command AVGINETL EXE URL http update grisoft cz softw 70 update DIR C avgupdate will download all update files into the C avgupdate folder Put this command into the batch file and then schedule this batch file in Windows scheduler Open AVGADMIN and from the top menu select Settings Shared settings for stations to open a new Station SHARED STATION dialog where you can specify the server parameters Double click to the internet connection Server item to open the URL dialog Select the appropriate server from the list you can edit
241. ssword already all AVG S Tool Remote installation advanced mode License Setup Configuration Components Avadgent Network Network type Press Scan network to check the state of computers in the domain Domain JIP Scan network Level of communication log Logging off F Workstations 0 Force Install I Mask password AvaAgent password Default settings Save data Load data Generate jni Quit From all tabs you can reach the dialog control buttons O Default settings returns the dialog parameters to the default settings Save data saves the script template in the stf format to the selected place Load data allows you to read data from a previously saved script template Generate ini allows you to create the configuration settings defining INI file Quit closes the AVG S Tool application Warning Within the Windows NT4 2000 2003 XP Professional operating systems environment it is possible to run AVG remote installation only on network workstations servers where you are logged in as an administrator 5 4 AVG Installation on Windows NT4 2000 2003 XP Professional Having searched the network and specified the network workstations status you can install AVG to the network workstations If you select some workstations from GRiSOFT www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved GRiSOI Copyright c 1992 2006 GRISOFT
242. st Automatic SMTP Host Automatic Delete Modify lt il gt Highlighted server properties POPS Server Local port Automatic 5200 Server status ACTIVE OK Cancel Use this tab to view and modify the list of E mail servers handled by the AVG Personal E Mail Scanner The E mail proxy servers list box lists all currently defined servers Click the Add button to create a new server Click the Delete button to delete the selected server Click the Modify button to modify the select server properties Under Highlight server properties lists the parameters the selected server The first label shows the server type for example POP3 SMTP and the textbox underneath shows the login for POP3 servers or server names for SMTP servers The Local port textbox shows which port is used for communication with the given server Server status indicates whether the server is active or not Firewall tab All Firewall settings can be found within this section GRiSOFT www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved f PUP Excludes tab This tab contains a list of defining exceptions for Potentially Unwanted Programs PUP AVG is able to analyze and detect executable applications or DLL libraries that could be potentially unwanted within the system In some cases the user may wish to keep certain unwanted programs on the computer program
243. t etc 14 2 Alert Manager Rules The rules define relations between an action and the corresponding event Every rule defines e An event to which it responds The source component of the event some of the events can be reported by more than one component a rule can include restrictions to the selected ones An action to be executed within each rule more actions can be specified e g Event Log recording and sending a message to the AVG DataCenter simultaneously After AVG installation there are a few default rules defined without the possibility of editing the event and source component definition But you can edit actions as needed In case of a new user defined rules it is possible to change both the event and source component definitions as well as the actions The default settings of the rules are as follows Event Shown Action Virus detection When Resident Shield detects a Opens a virus detected by Resident virus message dialog the user must Shield choose an action It is possible to configure automatic behavior of the dialog infected file movement into Virus Vault and so on www grisoft com Resident In the moment a user selects an Shield dialog action in the Resident Shield action dialog see the previous rule or when the action is executed automatically Sending detection information and action selected to AVG DataCenter It is possible to define for example
244. t X about type of update select one of the update priority levels Priority Recommended or Optional using the respective radio button Note When you put a station into both of the sets it is taken as if it were in the second one the second set has higher priority Thus you can define all your stations in the first set and the stations with special rules to be applied in the second one For the Manual Mode there is one field common for both sets the Time until the next attempt to connect Specify the time in minutes after which the server should try to contact clients that have not been responding during the previous attempts It will try to connect to all clients until all of them are informed about the update or the allowed number of connection attempts is exceeded Note Any AVG Managed Update related changes performed in the AVG TCP Monitor configuration interface are saved after pressing the OK button in the Advanced Mode window refer to 6 6 AVG TCP Monitor Advanced Mode section of this document for details www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved 13 3 Server Info Tab AVG TCP Server Settings Advanced Mode General DataCenter InetLite Scheduler Managed Update Client Info Server Info Email IP addresses of subordinated servers c Time until next attempt to connect minutes IP addresses of trusted sources of update commands
245. t older than 30 days Wizard Cancel The dialog Windows is structured into four sections a Items set by administrator will be transferred to client In this section you define the rules for transfer of administrator s settings to AVG clients This option in fact relates to the selection of one of the two optional AVG DataCenter modes www grisoft com CT ye Copyright c 1992 2006 GRISOFT s r o All rights reserved o For the first time only then let user to modify it Monitoring mode o Always mandatory items cannot be modified by user Mandatory mode b In the configuration dialog In this section it is possible to either allow or forbid the Hide records marked as deleted option If this option is activated by default then plans tests marked as to be deleted X parameter will not show up This option does not mean that plans tests marked as to be deleted do not exist they are only hidden To be able to work with them uncheck the Hide records marked as deleted option c User administration o Store station and user names in uppercase letters The user names can be saved in the AVG DataCenter in the exact form every single user uses to log in or they can be transferred to uppercase By selecting this option all user names are automatically transferred to capital letters Then if there is a user name saved in the AVG DataCenter several times with the only difference of lower
246. t secures the AVG installation on a single workstation o AvgAgent then installs AVG I nternet Security with the pre defined configuration on every network workstation Within the Windows NT4 2000 2003 XP Professional operating systems environment the administrator domain administrator rights are necessary for central AVG installation www grisoft com GRiSOI Copyright c 1992 2006 GRISOFT s r o All rights reserved c Remote installation with AVG S Tool for Windows 95 98 Me XP Home In the Windows 95 98 Me XP Home operating systems environment mass AVG installation to all network workstations can be performed using the AvgAgent program that secures running AVG installation on a single workstation o Locate the AvgAgent executable file on the server o Install AvgAgent on the Windows 95 98 ME XP Home workstation o Run AVG S Tool on the server and install AVG to the Windows 95 98 ME and Win XP Home workstation where the AvgAgent is installed See the chapter 5 5 AVG Installation on Windows 95 98 ME and Win XP Home for further details 4 2 Installation Script The installation script is used to create a configuration template with the example AVG user configuration The installation script takes over the AVG Internet Security configuration defined on the workstation where the script is being created The configuration is then packed and becomes part of the package for automatic installation on other network wo
247. t technical support team A false alarm means a file that has been detected by AVG but you believe that it does not contain any viruses Parameter MODE FALSE To locate the false alarm file directly FlLE lt file gt Customer Feedback This AVG Diagnostics Mode allows you to send your comments to Grisoft technical support team AVG settings and system info will be attached to your message Parameter MODE FEEDBACK Log Level Setting Basically this AVG Diagnostics Mode allows you to set the required logging level for the AVG software so that only the required information is logged when working with AVG and Grisoft technical support team will be able to deal with it effectively Parameter MODE LOGLEVEL Recommended to experienced users only all AVG Diagnostika 7 5 418 Logging level settings e Settings for particular loggers an Cc The logging level for specific logs can be edited by selecting the required settings from the context menu click any item in the tree structure in this window to open In the CUSTOM section you can further define a log that is not specified in the ROOT section by default ROOT Al E All AVG Debug AvgCC Default Avg E Detail Avge F Enor AvgwB a Fatal AvaAbout i Info AvgSet or AvgTest AvaTRes wal A Waring B lt lt Back Exit The left section displays an expanded logger tree The AVG7 branch contains all default AVG loggers the CUSTOM b
248. tected the following information about the current state of AYG DataCenter connection AYG TCP Server is setup properly AYG DataCenter is setup properly AVG DataCenter version 106 1 Setup options It is not necessary to go through the whole process of the AVG DataCenter configuration The Wizard will now guide you through the set up of the issues you select now If you select more options they will be configured one after another Setup AVG DataCenter I Setup updates Remote installation of AVG This screen displays information on the AVG DataCenter and AVG TCP Server current state When everything is correct the respective information is displayed in green color together with the AVG DataCenter version number In such case there is no need to go through the AVG DataCenter configuration process again Nevertheless the Setup Wizard will allow you to go through all processes that you choose in the Setup options section If you mark several checkboxes the Setup Wizard will configure them successively Configuration of each step is described in the following points If there is any configuration problem you will be briefly informed about the reasons as you can see in the following picture www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved al AVG DataCenter Setup Wizard Current State of AVG DataCenter The wizard detected the following information about the current state of AYG
249. ted Programs Set items as mandatory all items will be set as mandatory after dialog is confirmed coc o Properties The tab offers a range of possible Resident Shield s scanning options to select from Advanced Settings opens the dialog window Resident Shield Advanced Settings where it is possible to configure scanning of infectable files and selected types of documents specific extensions or define exceptions According to these settings Resident shield will skip or include the chosen extension in the scanning process Copyright c 1992 2006 GRISOFT s r o All rights reserved www grisoft com AVG Resident Shield Advanced Settings Files scanned by AVG Resident Shield C Scan all files n infectable files and selected types of documents Exclude files with the following extensions from scanning Allways scan files with the following extensions c e v erOo O ooa V Also scan files without extension The AVG Resident Shield will scan Resident Shield scans files with extensions 386 ASP BAT BIN BMP BOO CHM CLA CLASS CMD CNM COM CPL DEV DLL DO DRY EML EXE GIF HLP HT INI JPEG JPG JS LNK MD MSG NWS OCX O PEX PGM PHP PIF PL PNG POT PP SCR SHS SMM SYS TIF VBE VBS VBX VD XL XML ZL Checking files without extension is turned on coca GRiSOFT Excludes The
250. the Local HTTP Server Root parameter We recommend setting this parameter to the avygupdate value for instance Within the update configuration in the AVG Control Center it is possible to define a new local server If you keep to the above mentioned parameters the new server URL should be as follows http server 4156 avgqupdate Attention Please keep in mind that in the previous example a port number is defined The web server is active on a port with the number set in the AVG TCP Server configuration Port parameter The default value is then 4156 HTTP Log File Path on Local Disk If the HTTP Log Path parameter is specified it defines the full path to the AVG clients requirements on the web server log file e g update requirements For the local update function it is not necessary to create the file it only serves for diagnostics or server requirement recording www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved b InetLite Tab AVG TCP Server Settings Simple Mode General InetLite Scheduler Update URL http update grisoft cz softw 70 update Proxy o Download updates for operating systems Microsoft Windows Linux v Type of update Priority update Recommended update C Optional update Default Download now To advanced Cancel By default the primary update source is defined on this tab and the item value is
251. the list of components select components that should be installed and mark them like this components that should be uninstalled and mark them like this The default settings will be used for components that you leave blank 0 all AVG S Tool Remote installation advanced mode License Setup Configuration Components Avadgent Network MM Remote administration AVG DataCenter Connection String http Adminsrv 4156 IV User username IV Password I Add new user into group IV Install or uninstall components AVG Test Center On the left you can mark components you want to be installed or uninstalled The symbols have the following meaning Resident Shield O AVG Firewall Remote Control Communication Librar Component will be installed O Additional installed languages E mail Scanner FA _Plunin for The Rat O Default settings of the installer will be used Component will be uninstalled lt Default settings Save data Load data Generate ini Quit AvgAgent tab Select the directory containing the batch script and the AVG 7 5 setup files Specify the path to the directory where the installation script the batch and the AVG installation files are located You can either type in the path manually or press the f button to open a new window then select the directory from the navigation tree of your local disc www grisoft com Copyright c 1992 2006 GRI
252. the parameter specification space then acts as a separator The available parameters are as follows install service installation WinNT4 2k XP Professional only remove service uninstallation WinNT4 2k XP Professional only stop service shutdown WinNT4 2k XP Professional only ini lt path gt absolute path to configuration file File AVGTCPSV INI in AVG TCP Server s program folder is used by default interactive AVG TCP Server execution in interactive mode not as an OS service In the Win9x Me environment this is the default mode of execution Verbose detailed output messages makes sense only for the interactive mode Examples AVGTCPSv ini c avg7DataCenter avgtcpsv ini AVGTCPSv interactive verbose AVGTCPSv install www grisoft com GRiSOI Copyright c 1992 2006 GRISOFT s r o All rights reserved 7 AVG DataCenter The AVG DataCenter is a database that all AVG clients as well as the AVGADMI N program communicate with AVGADMI N accesses the AVG DataCenter to centrally define AVG settings and system parameters AVG clients connect to the AVG DataCenter to read the set up parameters and to save their currently defined setting and test results The communication is possible only if the AVG Internet Security Network Edition component is properly installed on all workstations and connected to the AVG DataCenter AVG DataCenter contains an implemented SQL database or it can be attached to a
253. the settings under Start Settings Network connections In the properties window of the Network connections tick the File and Printer Sharing for Microsoft Networks In case you cannot see such an item then it is probably not installed yet In this case please contact your station administrator or install the component yourself from the installation CD If the File and Printer Sharing for Microsoft Networks feature is successfully installed you need to allow the ports mentioned above in the firewall installed on the target station If for example the built in Windows XP firewall is used you can easily allow this feature by clicking the File and Printer Sharing item located in the Exceptions tab c RPC Remote Procedure Call To be able to launch the AvgAgent service on the target PC you need to allow the following ports in the firewall on the station TCP and UDP port 135 www grisoft com d Communication on TCP port number 6150 For correct communication between the AVG S tool and the AvgAgent component you need to first allow communication on TCP port 6150 Using this port AVG S Tool controls the AvgAgent tool and passes it the AVG installation files e Communication on TCP port number 80 AVGI NET and AVGINET Lite For correct communication between the AVGI NET AVGI NET Lite and the update servers it is necessary to permit outgoing communication for these components on TCP port 80 Note If you experience any pr
254. ting parameters of respective system services a Services Defined Services Overview Details Aj Add Service All Traffic All protocols In Out all ports SMTP TCP Out on remote port 25 IMAP TCP Out on remote port 143 POP TCP Out on remote port 110 z SMTPS TCP Out on remote port 465 Delete Service IMAPS TCP Out on remote port 993 POPS TCP Out on remote port 995 Clone Service NNTP TCP Out on remote port 119 DNS UDP In Out on remote port 53 DHCP UDP Out on remote port 67 UDP In on SMB Microsoft Printer and File Sharing UDP In on local ports 137 138 UDP Ov NTP Time synchronization protocol UDP In Out on remote port 123 UDP In lt mm gt Edit Service The Services dialog window provides the following operating buttons www grisoft com CT ye Copyright c 1992 2006 GRISOFT s r o All rights reserved Add Service opens a new Service Properties dialog where you can define the new service name and set specific parameters for this service direction protocol local ports remote ports ll Service Properties Service Name OK Cancel Service Items Direction Protocol _ Local ports Add Item Copy Service Items Edit Service opens the Service Properties dialog window where you can edit the existing parameters defined for a specific service Delete Service deletes the defined service and removes the information about the service from the list of services
255. tion is transferred to the AVG client the end user is allowed to change it again b AVG DataCenter Mandatory Mode If you select the AVG DataCenter Mandatory mode then all users are prevented from performing any changes in the AVG client configuration All configuration settings defined by the administrator using the AVGADMIN are automatically transferred to the AVG client and these settings overrule any user settings The administrator can also use the this mode and specify exact values that will be taken as voluntary i e the end user will be allowed to change these values www grisoft com 7 2 AVG DataCenter Setup Wizard The AVG DataCenter Setup Wizard is launched after the installation of AVGADMIN 7 5 It can also be launched any time later using the setupdc exe command in the AVG TCP Server program directory The AVG DataCenter Setup Wizard guides you through the configuration process of AVG DataCenter database on a selected database engine Using the wizard you can also configure AVG TCP Server in order to mirror the AVG updates in a local network The wizard leads you through the configuration process in a few steps listed in the following overview Note Navigation in the wizard is as usual a GRiSOFT al AVG DataCenter Setup Wizard The Back button takes you one step back in the wizard The Next button takes you one step forward and also performs all actions selected in the current stage The
256. tion is recommended within the Mandatory Mode Press the Next button to continue with the wizard as described in the following paragraphs From now on the progress is common for both AVG DataCenter modes d Deleted Records Display In this dialog you can enable or disable the option of hiding records marked as deleted If this option is activated by default then plans tests marked as to be deleted X parameter will not show up That of course does not mean that plans tests marked as to be deleted do not exist they are only hidden For details on this option configuration you may want to see chapter 7 3 AVG DataCenter Mode Setting In the configuration dialog www grisoft com GRiSOl Copyright c 1992 2006 GRISOFT s r o All rights reserved e f GRiSOFT ul AVG DataCenter Mode Configuration Wizard Deleted Records Display IV Hide records marked as deleted With this option selected by default all tests and plans marked as deleted will be hidden However this selection does not mean the plans and tests do not actually exist it only suggests the tests plans are not displayed If you want to work with these tests plans uncheck this option Custom Settings lt lt Back Cancel Finist Station and User Names Saved As The Station and User Names Saved As dialog allows you to enable or disable converting user names to uppercase The user names can be sav
257. tion name IP address range IP address and mask or combination of all mentioned methods www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved GRiSOI Copyright c 1992 2006 GRISOFT s r o All rights reserved 14 Alert Manager 14 1 Events and Actions Anytime the Resident Shield has detected a virus when a scheduled test has ended when an update has been finished and on many other occasions an event is shown by AVG The event is processed by the Alert Manager component that executes an action according to defined rules An event message can be displayed to the user or the information can be sent to the AVG DataCenter Note The Alert Manager component panel is therefore accessible from the AVG Control Center only if you have installed any AVG network edition All AVG installations implement this event management system Furthermore network edition users can change the default rules and define new rules as well They can also use additional types of action that are not included in the default settings It is possible to write event messages into the operating system Event Log to send a special message to the AVG DataCenter and even to write an e mail message to the specified address Some of the standard actions can be edited A typical example is the automatic action option in the dialog with information on the finding of a virus by Resident Shield moving the infected file into AVG Virus Vaul
258. to this dialog After installation the AvgAgent on the station uses the new password already www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved GRiSOI Copyright c 1992 2006 GRISOFT s r o All rights reserved The Network tab control buttons are o Scan network After pressing this button AVG S Tool will start inspecting individual workstations for the AvgAgent service and AVG presence The search results are then displayed using the following icons Station found the station is registered in the domain the station status has not been inspected yet amp Neither AvgAgent nor AVG itself are installed on the workstation AvgAgent is installed on the workstation AVG itself is not installed W Both AvgAgent and AVG itself are installed on the workstation An error occurred while communicating with the station Double click to show detailed information Typically an error occurs if communication with AvgAgent is blocked e g by a firewall or your password is invalid While searching the network AVG S Tool shows a dialog providing information on progress of the required operation Press the Cancel button to stop the operation at any time lt lt This button will switch to the previous Settings tab Quit The button will close the AVG S Tool application 5 3 AVG S Tool Advanced Mode AVG S Tool Advanced Mode is intended for experienced users who want to manually configur
259. u click the Confirm button you will mark the test result as accepted and in the column named as Time Acknowledged you will see date and time of the confirmation At the same time you will not find the number of infections from the accepted test within the other reports www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved c GRiSOFT If there are listed one or more infections within the results you can select one or more of such findings and by clicking the appropriate buttons performing these actions Rescan will ask the station to rescan the selected finding s Clean will ask the station to clean the selected finding s Move to Vault will ask the station to remove the selected finding s to AVG Virus Vault on the station If the station is active the operation s will be done immediately after request If the station is not currently active i e is not connected to the AVG Datacenter all pending operations will be processed upon next station connection More information about all possible actions can be found in chapter 9 6 Processing infections in the Test results Previous and Next buttons can be used to browse through the test results therefore it is not necessary to close the window if you need to move to next or previous result You can print the whole report by clicking the Print button you will be offered with a standard MS Windows print dialog where you ca
260. ue the wizard you will get to screen d Deleted Records Display From that section on the wizard progress is the same for both AVG DataCenter modes www grisoft com GRiSOI Copyright c 1992 2006 GRISOFT s r o All rights reserved o If you have selected the Mandatory Mode the following screen is shown in the wizard al AVG DataCenter Mode Configuration Wizard x AVG DataCenter Mandatory Mode Information zi You have selected the Mandatory Mode End users are forbidden to make any AVG client configuration changes All settings defined by the administrator through AYGADMIN are automatically transferred to the ANG client and overrule all end user configuration settings The administrator can also use the AYG DataCenter Monitoring Mode to specify exact values that will be taken as voluntary the end user can then edit them again Click the Settings button to specify the default allowed AVG client configuration Custom Settings lt lt Back Cancel In the screen you will find additional information about the Mandatory mode Press the Settings button to open the Administrator options window al Administrator Options Settings User interface k Access to Basic Interface Access to Test Manager Access to Scheduled Tasks B Create a Rescue Disk M On Line registration of AVG Change AYG licence number Submit Bug Report Language Selection Potentially unwanted programs exce
261. uite aggressive configuration E mail messages that are possibly SPAM will be filtered out Non spam messages are likely to be caught as well Value 1 59 Very aggressive configuration Non spam e mail messages are as likely to be caught as real SPAM messages This threshold range is not recommended for normal use Value 0 In this mode you will only receive e mail messages from senders in your Whitelist Any other e mail messages will be considered as SPAM This threshold range is not recommended for normal use o Modify subject for messages marked as spam tick this check box if you would like all messages detected as SPAM to be marked with a specific word or character in the subject field o Default returns all changed settings back to default values Blacklist Anti Spam Settings Blacklist whitelist Performance RBL General spammer spammingcompany com Edit Export Import Cancel Help The Blacklist tab represents a global list of blocked sender e mail addresses and domain names whose messages will always be marked as SPAM You can compile a list of senders that you expect to send you unwanted messages SPAM You can also compile a list of full domain names like spammingcompany com for example that you expect or receive SPAM messages from All e mail addresses from the listed domains will be identified as spam www grisoft com Copyright c 1992 2006 GRISOFT s r o All ri
262. ults Station desc E Events Define new station Insert stations Remove Delete g all Edit description we New stations g Mine Gia Users gy Global settings Shared settings for stations Shared settings in group Settings Assign to group Graphic reports Reset configuration Set System Areas Test database to default x 2006 09 07 15 28 31 Data synchronizatior 2006 09 07 15 28 34 Data synchronization sk to perform update Ask for test results Ask for data synchronization List of stations which are not members of any group right mouse button displ AVG 7 5 413 AVI 268 12 01 0440 Groups All and New stations are specific system groups that cannot be deleted Stations users are automatically assigned to these groups The All group contains all existing stations connected to the AVG DataCenter The group New stations automatically contains all stations that have not yet been assigned to any specific user group 11 4 Configuration and Display Management a GRiSOFT Client configuration The AVG client configuration is divided into two main parts workstation configuration and user configuration This separation is extremely important for the whole AVG administration o Workstation configuration is not transferable and it is intended for a specific workstation Besides other parameters it contains information about the list of installed components the Resident Shi
263. uppercase through selecting this option you can discover such duplication and remove it Finally every username will be saved just once o Distinguish users by computer domain name If the option is not active by default a username is saved in the database If activated every username is saved with the name of its respective computer name domain name Under the condition that all AVG DataCenter accessing users in the network have their own unique name it is not necessary to apply this option Otherwise if there are at least two users with the same name and can only be distinguished by their respective domains you should apply this function o Include user plans tests into the remote administration This option controls whether the plans and tests are scheduled for stations only option inactive or both for stations and users option active Generally for a network with strict administration rules e g the administrator wants to have a comprehensive overview of the AVG clients settings it is recommended to maintain the test plan schedules for workstations only If the network rules are more benevolent you may want to maintain the test plan settings for stations and users If you activate the mode with neither user tests nor the plans included in the remote administration the default preset test plan schedules will be automatically forbidden on all workstations If you decide to define tests plans for workstations only it
264. vention LOG path The installation log filename and path SCRIPT_FILE path Loading of parameters from script specified in the path LICNO license number Installation license number LICENSE _DLG A dialog opens where license information can be filled in NAME name User s name COMPANY name Company s name LICENSE user company number License information all three parameters must be specified MACHINE name Name of AVG installation target computer Activates remote installation process MACHINE_LIST path Path to a file with list of target computers of AVG system installation There is a single Station name on each line of such a file Activates remote installation process RESTART_IF_NEEDED Reboot will be initiated on a target computer if needed after the installation has been completed USER_ENUM_MODE mode ALL CURRENT_ONLY NONE User enumeration modes Available values for mode installation is performed for all users default installation is performed for user who is currently logged in no installation of user defined data is performed www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved GRiSOFT Parameter and value name Meaning GNORE_USER user user is defined by SID or full name Specification user is ignored no installation is performed for him her Parameter can be used more times for
265. ver where the AVG TCP Server runs e port is the AVG TCP Server port number The default port value is 4156 If the AVG TCP Server uses this default number it is not necessary to include the number into the communication string Select AVG DataCenter Enter the AVG DataCenter connection string http or other AVG DataCenter specification ADMINSRY 4156 v V User name Juemame SSS IV Password femme If the AVG DataCenter is password protected AVGADMIN will ask you to supply the password after connecting to the AVG DataCenter If the password provided is wrong you can try to connect to another AVG DataCenter Otherwise the program quits 8 3 AVGADMIN Command Line Parameters When starting AVGADMIN it is possible to use some command line parameters that affect the application s standard behavior The following parameters are available Parameter Meaning www grisoft com LNG xxxx Selection of the user interface communication language If the required language version is available it will be used Otherwise the application will choose the language according to the operating system language The possible Values are CSY Czech user interface ENU English user interface number the language code internal Windows encoding DC connections_string IAAVGADMIN will try to connect to the specified AVG DataCenter instead of the recently used AVG DataCenter The com
266. vgAgent installation it is necessary to generate the avgagent ini file At the beginning of remote installation this file will be automatically generated into the user s data directory typically Documents and Settings user_name Application Data AVG7 The file can also be generated on demand from the AVG S Tool Advanced mode To perform manual AvgAgent service installation copy the avgagent exe avgagent Ing and avgagent ini files into one directory Then run the command line Start menu Programs Accessories Command Prompt using the cd command switch to the directory with the copied AvgAgent service files and run the command avgagent exe install start Once the AvgAgent service is installed on the workstations you can run all AVG S Tool operations on these workstations including AVG installation and AvgAgent service upgrade www grisoft com GRISOI i Copyright c 1992 2006 GRISOFT s r o All rights reserved 6 AVG TCP Server AVG TCP Server is used to secure communication between the AVG clients on workstations and the AVG DataCenter on the server Through the AVG TCP Server the AVG clients connect to the AVG DataCenter using the TCP protocol or the HTTP protocol to be exact that is a part of each Windows operating system installation Therefore the AVG clients do not need any other third party component to be able to connect to the remote administration system Besides this elementary function the A
267. ww grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved GRiSOFT O Update Files Folder Update Files Folder im Please select the folder which the update files will be stored into The folder will be used by AYG TCP Server for storing and distributing the update files to stations with AVG Anti irus installed ll AVG DataCenter Setup Wizard The folder path can be filled into the edit field The folder location can also be selected after pressing the button on the right hand side of the edit field Detailed configuration can be performed also in AYG TCP Server advanced settings mode after pressing the Advanced button Update files folder fe AVGupdate wei Advanced lt lt Back Select the local folder where the downloaded update files will be stored Enter the full path to Update files folder field or use the _ button to locate the appropriate folder in your hard drives directory structure Continue by pressing the Next button www grisoft com Copyright c 1992 2006 GRISOFT s r o All rights reserved GRiSOFT O Interval of New Update Availability Checks ul AVG DataCenter Setup Wizard Interval of New Update Availability Checks ae Select how often the new update files presence check should be performed AVG TCP Server will check whether a new update is available or not in the selected interval It will start an

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