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ReadyNAS Remote User Manual - FTP Directory Listing

1. AT amp T 1 17 PM 35 EP Camera Roll NGR2012061213178 5 Tap the Upload button 6 Navigate to the folder on the ReadyNAS system where you want to copy the file The file is copied to the specified folder on the ReadyNAS system Use ReadyDROP ReadyDROP allows you to synchronize files in real time between your ReadyNAS storage system and ReadyDROP enabled remote devices Any files that you put in a ReadyDROP folder on your ReadyNAS system or on ReadyDROP enabled remote devices are synchronized automatically in the background as long as the devices have Internet access Changes are synchronized to all of your ReadyDROP folders in the background in real time Note ReadyDROP is only available for ReadyNAS systems running RAlDiator 5 3 or ReadyNAS OS 6 Using ReadyDROP involves these high level steps 1 Set up ReadyNAS Remote on your ReadyNAS storage system See Set Up ReadyNAS Remote on Your ReadyNAS on page 7 2 Install ReadyNAS Remote client software on your computer If you want you can also install the ReadyNAS Remote client app on your smartphone Remote Access to Your ReadyNAS 26 ReadyNAS Remote See nstall the ReadyNAS Remote Client on Remote Devices on page 8 3 Grant access to Cloud users See Allow Cloud Users to Access Your ReadyNAS System on page 11 4 Enable ReadyDROP on your ReadyNAS storage system See Enable ReadyDROP on page 27 5 Manage your ReadyDROP folder using the ReadyDROP p
2. gt To edit the login settings 1 2 3 4 Select Properties Launch the ReadyNAS Remote client Right click the ReadyNAS Remote icon in the system tray If necessary select Logout and log out of your account Start automatically when starting Windows Log In Connect to ReadyNAS View Profile Open Folder Open ReadyDROP ReadyNAS Admin GA MT Properties About Exit es Re Note If the Properties menu item is dimmed you must log out of your account to activate it ReadyNAS Remote Account and Client Settings 59 ReadyNAS Remote The Properties dialog box displays amp S Properties Application settings Connection settings Advanced Services Log in Settings User ID heather UNAS eoaRemote Password Remember my ID amp password Log me in automatically Get a new account Forgot password Ver 1 6 5 19 D jy iF Y F 5 Inthe Application Settings tab edit the login settings User ID Change the ReadyNAS Remote account that the client logs in to by editing the user ID and password e Password Change the ReadyNAS Remote account that the client logs in to by editing the user ID and password Remember my ID amp password When this check box is selected the client saves the information that you entered in the User ID and Password fields Log me in automatically When this check box is selected the client uses the user ID and passwo
3. 10 Allow Cloud Users to Access Your ReadyNAS System 11 Allow Cloud Users to Access Your ReadyNAS OS 6 System 11 Allow Cloud Users to Access Your RAlDiator 5 3 System 13 Allow Cloud Users to Access Your RAlDiator 4 1 or 4 2 System 14 Chapter 2 Remote Access to Your ReadyNAS Access Your ReadyNAS Using ReadyNAS Remote 17 Use ReadyNAS Remote on a Windows Computer 12 Use ReadyNAS Remote on a Mac Computer 20 Use ReadyNAS Remote on a Mobile Device 22 Browse Files and Folders on Your ReadyNAS 22 Copy Files and Folders to your ReadyNAS 24 Usg ReadyDROP ets ei des shat ew sae ideas etat sub teens 26 Enable Ready DROP Le LR die en do Ge AS DE 27 Manage Files Using the ReadyDROP Portal 29 Manage Files Using a ReadyDROP Enabled Device 32 Chapter 3 Advanced Settings Manage Advanced Settings Using ReadyNAS OS 6 35 Manage Proxy Settings i s sere aeekE deena teeta nate REED 35 Manage Security Settings 36 Manage Logs ss SEE ER RED RE WER Ee Ro ede WE eee aan awe mode ees 38 Manage Advanced Settings Using RAIDiator 5 8 41 Manage Proxy Settings 41 Manage Security Settings 42 Manage logs ie es ne SEE EDE SE E
4. View Settings v Enable Notifications UNAS eaRemote Priority Normal 9 jy Y El 6 Edit the advanced settings Enable Notifications Select this check box to enable notifications from your status bar clear this check box to disable notifications e Priority Set the network traffic priority of the ReadyNAS Remote client s P2P activity Enable firewall Select this check box to allow only SMB traffic through the tunnel blocking all others Enable Log File Mostly used by support to troubleshoot ReadyNAS Remote issues select this check box to a log file with debugging information in the directory where the ReadyNAS Remote client is installed e Rescan device list If you added a NIC select this check box to direct the ReadyNAS Remote client to check for new devices e Reuse connection method Select this check box to direct the ReadyNAS Remote client to use the same connection method either direct or through the ReadyNAS Remote tunnel as its last run 7 Click the OK button Your changes are saved Edit Service Settings If you have a ReadyNAS system with the ReadyDROP feature you can edit settings for the local ReadyDROP folder on your computer gt To edit the service settings 1 Launch the ReadyNAS Remote client 2 Right click the ReadyNAS Remote icon in the system tray 3 If necessary select Logout and log out of your account ReadyNAS Remote Account and Client Setting
5. Edit Your Account Profile Using a Mac Computer You can access your ReadyNAS Remote account profile and reset your password edit account information or delete your account To edit your account profile on a Mac 1 Launch ReadyNAS Remote 2 Click the ReadyNAS Remote icon 3 If you are logged in to the ReadyNAS Remote client select Logout The ReadyNAS Remote client logs out of your account 4 Select Properties a 4 0 19 Wed 9 59 AM Shares Manage ReadyDROP Login Exit The Properties dialog box displays 800 Properties ds Connection settings AS Log in Settings UN Password FREE D D CA Remember my ID amp password g C4 Log me in automatically Vv View profile Pe Get a new account F Forgot password Ver 1 0 34 ok Cancel ReadyNAS Remote Account and Client Settings 56 5 6 ReadyNAS Remote Click the View profile link The ReadyNAS Remote client launches the ReadyNAS Remote member site in a browser window If prompted log in to your ReadyNAS Remote account NETGEAR Connect with Innovation AM ReadUNAS eoRemote Member s Login User 1D Password Sign in Forget your ID or password Create an account ReadyNAS Remote Copyright 1996 2011 NETGEAR In your browser the Welcome window displays NETGEAR Connect with Innovation MA ResdyNAS Remote Welcome Test Sign o
6. If you use a proxy you can specify proxy server settings and provide authentication credentials if needed Note In most cases ReadyNAS Remote does not need to have the router port forward to it on a specified port gt To manage proxy settings 1 Access the web based management interface for your ReadyNAS system e lf your ReadyNAS system is running RAlDiator 4 1 in FrontView select Services gt Installed Add ons e lf your ReadyNAS system is running RAIDiator 4 2 in FrontView select Add ons gt Installed A list of add ons that are installed on your ReadyNAS system displays Scroll to the ReadyNAS Remote add on section Click the Manage ReadyNAS Remote button The ReadyNAS Remote interface displays Click the Advanced Settings button Advanced Settings 46 ReadyNAS Remote The Configuration tab displays Remote Access Refresh JA Help Remote Access Configuration Device ID nas A9 A2 E2_00223FA9A2E2 DO use Proxy Server EE ra Specify Port for Incoming Connections Type Address Protocol Port r Security Authentication Required M Enable Encryption User Name Enable Firewall Password Logs Debug Level Debug Info v Max Entries 1000 Flush Entries 100 Download p2p logs Advanced Settings Apply Settings 5 Edit the proxy server settings a Select the Use Proxy Server check box b From the drop down menu select a proxy type c
7. Max Entries 1000 Flush Entries 100 Download p2p logs Restart p2p Password Apply Settings 5 Click the Restart p2p button The P2P service restarts Advanced Seitings 52 ReadyNAS Remote Account and Client Settings You can use the ReadyNAS Remote client installed on your Windows or Mac computer to access your ReadyNAS Remote account profile You can also edit the settings for your ReadyNAS Remote client This chapter covers the following topics Edit Your ReadyNAS Remote Account Profile Manage Your ReadyNAS Remote Client Settings 4 53 ReadyNAS Remote Edit Your ReadyNAS Remote Account Profile You can use the ReadyNAS Remote client installed on your Windows or Mac computer to access your ReadyNAS Remote account profile Edit Your Account Profile Using a Windows Computer You can access your ReadyNAS Remote account profile and reset your password edit account information or delete your account gt To edit your account profile on a Windows computer 1 Launch ReadyNAS Remote 2 Right click the ReadyNAS Remote icon in the system tray 3 Select View Profile Start automatically when starting Windows Log In Connect to ReadyNAS Open Folder Open ReadyDROP ReadyNAS Admin Properties About Exit i Pe go 2 9 46 AM The ReadyNAS Remote client launches the ReadyNAS Remote member site in a browser window 4 f prompted log in
8. Then you can add Cloud users to your ReadyNAS system Cloud users can access your ReadyNAS system using their ReadyNAS Remote or ReadyCLOUD accounts gt To add a Cloud user to your ReadyNAS RAlDiator 5 3 system 1 In Dashboard select Configure gt System gt Settings gt Remote Access Profile Language v DE OY 1 Dashboard ww Security Access Type Local Users M Norkgroup Name VOLUME x Apply A ON internet connection Qorne Access List User Name amp hmahan amp joe gt Advanced Settings Optional ReadyDROP po ON Lu To learn more see readydrop netgear com 2 Click the button at the top of the Access List A pop up screen displays 3 Enter the email address of the person to whom you want to grant access 4 Click the Search button Getting Started 13 ReadyNAS Remote e If that person has a ReadyNAS Remote or ReadyCLOUD account the person s user name appears in the Search Result list Select the person s user name and click the Add button That person s user name appears in the Access List with a user icon Add Remote Access User ch Result e If that person does not have a ReadyNAS Remote or ReadyCLOUD account you are prompted to send the person an invitation to create a ReadyNAS Remote account That person is added to the Access List with an envelope icon When the new user creates a ReadyNAS Remote account the envelope icon ch
9. 3 89 mm 5 nas AA 23 93 gt Connected as TestRNRemoteUser ReadyNAS Remote 4 Tap the ReadyNAS system that you want to access Remote Access to Your ReadyNAS 23 ReadyNAS Remote A list of the shares on that ReadyNAS system displays al AT amp T A 1 09 PM 3 89 Ga ReadyNAS ReadyNAS Remote e You can browse folders by tapping them e You can view or download files by tapping them Copy Files and Folders to your ReadyNAS The following instructions describe using the iOS iPhone ReadyNAS Remote client to copy files to your ReadyNAS Instructions for Android phones are similar gt To copy files from your iPhone to a ReadyNAS system 1 Launch the ReadyNAS Remote app on your iPhone 2 If necessary log in to ReadyNAS Remote a Tap the Settings button Remote Access to Your ReadyNAS 24 ReadyNAS Remote b Enter your ReadyNAS Remote or ReadyCLOUD account credentials and tap the Sign On button si AT amp T A 1 06 PM 3 38 mm Please enter your ReadyNAS Remote username and password Username TestRNRemoteUser Password ecsecccce Sign On Feedback FAQ ReadyNAS Remote version 1 3 4 3 Tap the My Local Files button A list of local file locations on your iPhone displays EFS My Local Files 4 Navigate to the file you want to copy Remote Access to Your ReadyNAS 25 ReadyNAS Remote In this example a photo is selected
10. Explorer or Mac Finder To keep your information safe data transfers between your remote device and the ReadyNAS system are encrypted ReadyNAS systems running ReadyNAS OS 6 or RAlDiator 5 3 can also use the ReadyDROP feature ReadyDROP allows you to synchronize files in real time between your ReadyNAS system and ReadyDROP enabled remote devices This chapter covers the following topics e Access Your ReadyNAS Using ReadyNAS Remote e Use ReadyNAS Remote on a Mobile Device e Use ReadyDROP 16 ReadyNAS Remote Access Your ReadyNAS Using ReadyNAS Remote You can use ReadyNAS Remote to drag and drop files between your computer and your ReadyNAS system even when your computer is not on the same LAN as your ReadyNAS system You can also use ReadyNAS Remote to access the web based management interface for your ReadyNAS system Use ReadyNAS Remote on a Windows Computer ReadyNAS Remote allows you to easily and securely access data on your ReadyNAS system using the familiar Windows File Explorer Access Your Shares As long as you have Internet access you can use ReadyNAS Remote to access shares shared folders on your ReadyNAS gt To access your shares using ReadyNAS Remote on a Windows computer 1 Launch the ReadyNAS Remote client software on your computer 2 Right click the ReadyNAS Remote icon in the system tray EE eoo t 5 19PM 3 From the pop up menu that displays select Log In The ReadyNAS Remote icon blink
11. simply enable the ReadyNAS Remote feature on your storage system e If your storage system is running RAlDiator 4 2 or 4 1 install the ReadyNAS Remote add on and enable it on your storage system See Set Up ReadyNAS Remote on Your ReadyNAS on page 7 2 Install ReadyNAS Remote client software on your computer If you want you can also install the ReadyNAS Remote client app on your smartphone or tablet See Install the ReadyNAS Remote Client on Remote Devices on page 8 3 Grant access to Cloud users See Allow Cloud Users to Access Your ReadyNAS System on page 11 4 Use ReadyNAS Remote to remotely access your ReadyNAS See Chapter 2 Remote Access to Your ReadyNAS Getting Started 6 ReadyNAS Remote Supported Operating Systems ReadyNAS Remote runs on the following ReadyNAS storage systems e 100 300 and 500 series Running ReadyNAS OS 6 e NV v2 Running RAlDiator 5 3 1 or later e Duo v2 Running RAlDiator 5 3 1 or later e Pro 2 4 6 Running RAlDiator 4 2 4 or later e Ultra Plus 2 4 6 Running RAlDiator 4 2 4 or later e Ultra 2 4 6 Running RAlDiator 4 2 4 or later e NV v1 Running RAlDiator 4 1 5 or later e Duo vi Running RAlDiator 4 1 5 or later The ReadyNAS Remote client supports the following operating systems e Microsoft Windows XP Vista 7 and 8 e Apple Mac OS X 10 5 Leopard or later e Apple iOS e Google Android Set Up ReadyNAS Remote on Your ReadyNAS If your storage system is runn
12. that you want to access v Start automatically when starting Windows Log Out Connect to ReadyNAS View Profile Open Folder Open ReadyDROP ReadyNAS Admin Properties About Exit ER TE ez Sal 1052 AM ReadyDROP launches and the ReadyDROP icon displays in the system tray i Pe go al 519PM 7 Click the ReadyDROP icon 8 From the drop down menu that displays select Open ReadyDROP Folder The contents of your ReadyDROP folder displays in Windows Explorer Remote Access to Your ReadyNAS 32 ReadyNAS Remote You can now add delete or edit files in the ReadyDROP folder using the standard interface on your Windows computer Changes are synchronized with your ReadyNAS system and all other ReadyDROP enabled devices Use ReadyDROP on a Mac Computer You can use the ReadyNAS Remote client installed on your Mac computer to manage ReadyDROF files To manage ReadyDROP files from a Mac computer 1 Launch the ReadyNAS Remote client software on your computer 2 Click the ReadyNAS Remote icon in the system tray m f Charged Mon 3 24PM Q_ 3 From the drop down menu that displays select ReadyDROP 4 From the drop down menu select the system that contains the ReadyDROP folder that you want to access Shares Manage Neptune Pluto 5 Click the ReadyDROP icon in the system tray 6 From the drop down menu that displays select Open ReadyDROP Folder The contents of
13. to your ReadyNAS Remote account NETGEAR Connect with Innovation MB ResdUuNAS eoRemote Member s Login User ID Password Sign in Forget your ID or password i ReadyNAS Remote Copyright 1996 2011 NETGEAR ReadyNAS Remote Account and Client Settings 54 ReadyNAS Remote In your browser the Welcome window displays NETGEAR Connect with Innovation MA ResdyNAS eeRemote Welcome Test View your profile Sign out ReadyNAS Remote Copyright 1996 2011 NETGEAR 5 Click the View your profile link The Account Information window displays NETGEAR Connect with Innovation ReadyNAS eeRamote Account Information First Name Test Last Name User Email testremoteuser hushmail com User ID TestRNRemoteUser Reset Password Edit Account Information Delete Account ReadyNAS Remote Copyrignt 1996 2011 NETGEAR 6 Optional Manage your account e To reset your password click the Reset Password link and follow the prompts e To edit your first name last name or email address click the Edit Account Information link and follow the prompts e To delete your account click the Delete Account link ReadyNAS Remote Account and Client Settings 55 ReadyNAS Remote WARNING Clicking the Delete Account link causes this ReadyNAS Remote account to be deleted immediately with no warning or confirmation opportunity
14. username and password The server says ReadyNAS Admin User Name Password 8 Enter the admin credentials and click the Log In button The web based management interface displays in your browser Remote Access to Your ReadyNAS 19 ReadyNAS Remote Use ReadyNAS Remote on a Mac Computer ReadyNAS Remote allows you to easily and securely access data on your ReadyNAS system using the familiar Mac Finder Access Your Shares As long as you have Internet access you can use ReadyNAS Remote to access shares shared folders on your ReadyNAS To access your shares using ReadyNAS Remote on a Mac computer 1 Launch the ReadyNAS Remote client software on your computer 2 Click the ReadyNAS Remote icon in the system tray 3 From the drop down menu that displays select Shares 4 From the menu that displays select the storage system that you want to access Neptune Manage Pluto ReadyDROP Logout Exit 5 Enter user or admin credentials for the selected system A list of shared folders on the selected storage system displays Select the volumes you want to mount on ae Cancel Ex 6 Select the shared folders you want to access and click the OK button Your shared folders open in Finder You can now drag and drop files between your Mac and your ReadyNAS storage system as though they were on the same LAN Remote Access to Your ReadyNAS 20 ReadyNAS Remote Access Your System s Management
15. your ReadyDROP folder displays in Finder You can now add delete or edit files in the ReadyDROP folder using the standard interface on your Mac computer Changes are synchronized with your ReadyNAS system and all other ReadyDROP enabled devices Remote Access to Your ReadyNAS 33 Advanced Settings If your network is complex with strict firewalls your computer or smartphone might not be able to easily connect to your ReadyNAS system over the Internet If so you can use advanced settings to specify more details about the connection You can also manage the logs that ReadyNAS Remote maintains This chapter covers the following topics e Manage Advanced Settings Using ReadyNAS OS 6 e Manage Advanced Settings Using RAlDiator 5 3 e Manage Advanced Settings Using RAlDiator 4 1 or 4 2 34 ReadyNAS Remote Manage Advanced Settings Using ReadyNAS OS 6 You can manage proxy settings security settings and logs for the ReadyNAS Remote feature on your ReadyNAS OS 6 system Manage Proxy Settings If you use a proxy you can specify proxy server settings and provide authentication credentials if needed gt To manage proxy settings 1 On the local admin page select Cloud gt Cloud Services 2 Click the ReadyNAS Remote icon 3 On the pop up menu that displays select Settings Accounts l d Backup Profile v J Internet Connection J Online Cloud v bovejservices on your PC Mac Tablet or Smart Phone please i
16. 0 Properties Application settings Connection settings _ Log in Settings _ User ID TestRemoteUser y Password esssssss UNA esRemote CA Remember my ID amp password CA Log me in automatically View profile Get a new account Ei Resd Forgot password Ver 1 0 34 ok Cancel 5 In the Application settings tab edit the login settings User ID Change the ReadyNAS Remote account that the client logs in to by editing the user ID and password e Password Change the ReadyNAS Remote account that the client logs in to by editing the user ID and password Remember my ID amp password When this check box is selected the client saves the information that you entered in the User ID and Password fields Log me in automatically When this check box is selected the client uses the user ID and password that you provided to automatically log in to your ReadyNAS Remote account whenever the client is launched 6 Click the OK button Your changes are saved Edit Connection Settings You can manage encryption port forwarding and proxy settings for your ReadyNAS Remote client gt To edit the connection settings 1 Launch the ReadyNAS Remote client 2 Click the ReadyNAS Remote icon 3 If necessary select Logout and log out of your account ReadyNAS Remote Account and Client Settings 67 ReadyNAS Remote 4 Select Properties mic OC Fe 4 Ex
17. Cloud users on various ReadyNAS systems For more information about ReadyCLOUD visit https readycloud netgear com Allow Cloud Users to Access Your ReadyNAS OS 6 System To access your ReadyNAS system from your remote device computer smartphone or tablet you must first set up ReadyNAS Remote on your ReadyNAS system See Set Up ReadyNAS Remote on Your ReadyNAS on page 7 Next you must install the ReadyNAS Remote client software on each device that will remotely access your ReadyNAS storage system See Install the ReadyNAS Remote Client on Remote Devices on page 8 Then you can add Cloud users to your ReadyNAS system Cloud users can access your ReadyNAS system using their ReadyNAS Remote or ReadyCLOUD accounts gt To add a Cloud user to your ReadyNAS OS 6 system 1 On the local admin page for your ReadyNAS OS 6 system select Cloud gt Cloud Users 2 Click the Invite User button next to the Cloud Users list Backup J Internet Connection J Online Cloud Services ReadyNAS ReadyDrop ad ReadyCloud Remote Replicate J v 7 J To access any of the above services on your PC Mac Tablet or Smart Phone please install the latest client available here 1 Invite User Remove User NAME amp heather Getting Started 11 ReadyNAS Remote A pop up screen displays 3 Enter the email address of the person to whom you want to grant access 4 Click the Search button e If that person has a ReadyNAS Remot
18. D ESE N EE E 43 Manage Advanced Settings Using RAlDiator 4 1 or 4 2 46 Manage Proxy Settings 46 Manage Security Settings 47 Manage kode is ER SS BOER eo duree EN RE EE 49 Restart P2P re eriti VEREER ER Ween etek DRS EE BEERS WERE SE RE 51 ReadyNAS Remote Chapter 4 ReadyNAS Remote Account and Client Settings Edit Your ReadyNAS Remote Account Profile 54 Edit Your Account Profile Using a Windows Computer 54 Edit Your Account Profile Using a Mac Computer 56 Manage Your ReadyNAS Remote Client Settings 59 Manage Client Settings on a Windows Computer 59 Manage Client Settings on a Mac Computer 66 Getting Started This manual describes how to use ReadyNAS Remote to remotely access your ReadyNAS storage system ReadyNAS Remote lets you access your storage system anywhere you have Internet access With ReadyNAS Remote you can drag and drop files between your ReadyNAS system and your computer or smartphone as though they were on the same LAN Data transmission over the Internet goes through an encrypted tunnel so your data stays private as it transfers to and from your ReadyNAS system This chapter covers the following topics e ReadyNAS Remote Basic Concepts e Supported Operating Systems e Set Up ReadyNAS Remote on Your ReadyNAS In
19. In the Address and Port fields specify the proxy IP address and port d If applicable enter the user name and password 6 Click the Apply Settings button Your changes are saved Manage Security Settings If you want to enhance the security of your ReadyNAS Remote connection you can specify a port for incoming connections and enable encryption You can also enable a firewall Note In most cases ReadyNAS Remote does not need to have the router port forward to it on a specified port gt To manage security settings 1 Access the web based management interface for your ReadyNAS system e If your ReadyNAS system is running RAlDiator 4 1 in FrontView select Services gt Installed Add ons e If your ReadyNAS system is running RAIDiator 4 2 in FrontView select Add ons gt Installed Advanced Settings 47 ReadyNAS Remote A list of add ons that are installed on your ReadyNAS system displays 2 Scroll to the ReadyNAS Remote add on section 3 Click the Manage ReadyNAS Remote button The ReadyNAS Remote interface displays 4 Click the Advanced Settings button The Configuration tab displays Remote Access Help M Close Remote Access Configuration Device ID nas A9 A2 E2_00223FA942E2 O use Proxy Server o Specify Port for Incoming Connections Type Address Protocol Port r Security Authentication Required Enable Encryption User Name Enable Firewall Password r Logs v Debug Level Debug Inf
20. Interface You can also use ReadyNAS Remote to access the web based management interface for your ReadyNAS system To access the web based management interface for your system 1 Launch the ReadyNAS Remote client software on your computer 2 Click the ReadyNAS Remote icon in the system tray lt 4 CG Charged Mon 3 24 PM 3 From the drop down menu that displays select Manage 4 From the menu that displays select the storage system that you want to manage Properties Shares Manage Neptune ReadyDROP Pluto Logout Exit A new browser window launches An SSL certificate security warning displays in your browser This warning ensures an encrypted authentication and secure access to the web based management interface for your system 5 Accept the certificate A The site s security certificate is not trusted You attempted to reach 5 179 103 137 but the server presented a certificate issued by an entity that is not trusted by your computer s operating system This may mean that the server has generated its own security credentials which Google Chrome cannot rely on for identity information or an attacker may be trying to intercept your communications You should not proceed especially if you have never seen this warning before for this site Proceed anyway Back to safety gt Help me understand Remote Access to Your ReadyNAS 21 ReadyNAS Remote A login prompt displays Authenticat
21. Logs Debug Level Debug Info v Max Entries 1000 Flush Entries 100 Download p2p logs Advanced Settings Apply Settings 5 Click the Download p2p logs button 6 If necessary follow your browser s prompts to open or save the file The log file opens in the application that you selected or is saved to your computer Restart P2P ReadyNAS Remote uses the P2P service The P2P service is not restarted when you restart the add on In some cases you might need to restart P2P services gt To restart P2P service 1 Access the web based management interface for your ReadyNAS system e If your ReadyNAS system is running RAlDiator 4 1 in FrontView select Services gt Installed Add ons e If your ReadyNAS system is running RAIDiator 4 2 in FrontView select Add ons gt Installed A list of add ons that are installed on your ReadyNAS system displays 2 Scroll to the ReadyNAS Remote add on section 3 Click the Manage ReadyNAS Remote button The ReadyNAS Remote interface displays 4 Click the Advanced Settings button Advanced Settings 51 ReadyNAS Remote The Configuration tab displays Remote Access Device ID nas A9 A2 E2_00223FA9A2E2 r C Use Proxy Server C Specify Port for Incoming Connections Type Address Protocol TCF Port 6300 es i ur Authentication Required N M Enable Encryption Enable Firewall User Name Logs Debug Level Debug Info v
22. NETGEAR ReadyNAS Remote User Manual June 2013 202 11078 03 350 East Plumeria Drive San Jose CA 95134 USA ReadyNAS Remote Support Thank you for selecting this NETGEAR product After installing your device locate the serial number on the label of your product and use it to register your product at https my netgear com You must register your product before you can use NETGEAR telephone support NETGEAR recommends registering your product through the NETGEAR website For product updates additional documentation and support visit http support netgear com Phone US amp Canada only 1 888 NETGEAR Phone Other Countries Check the list of phone numbers at http support netgear com general contact default aspx Trademarks NETGEAR the NETGEAR logo and Connect with Innovation are trademarks and or registered trademarks of NETGEAR Inc and or its subsidiaries in the United States and or other countries Information is subject to change without notice NETGEAR All rights reserved Contents Chapter 1 Getting Started ReadyNAS Remote Basic Concepts 6 Supported Operating Systems 7 Set Up ReadyNAS Remote on Your ReadyNAS ri Install the ReadyNAS Remote Client on Remote Devices 8 Install the ReadyNAS Remote Client on Your Computer 8 Install the ReadyNAS Remote Client on Your Mobile Device
23. Tiger Version 1 0 21 Release date March 10 2010 Size 4 71 MB ReadyNASRemoteSetup_Tiger mpkg zip Download 4 Launch the ReadyNAS Remote client 5 Log in to your ReadyNAS Remote account or create a free ReadyNAS Remote account Application settings Connection settings AS Log in Settings User ID a M Remember my ID amp password UN esRemote M Log me in automatically View profile Get a new account D jy 0 DY Forgot password Ver 1 2 8 53 When you create a ReadyNAS Remote account you are automatically logged in as that user Tip If you have a ReadyCLOUD account you can use your ReadyCLOUD credentials to log in to ReadyNAS Remote For more information about ReadyCLOUD visit https readycloud netgear com Getting Started 9 ReadyNAS Remote The ReadyNAS Remote icon displays in the system tray Mac system tray id ele LS ell OS CUS Windows system tray You are logged in to your ReadyNAS Remote account from your computer Next you need to allow Cloud users to access your ReadyNAS system see Allow Cloud Users to Access Your ReadyNAS System on page 11 Cloud users can then access your ReadyNAS system remotely see Chapter 2 Remote Access to Your ReadyNAS Install the ReadyNAS Remote Client on Your Mobile Device Before you can remotely access your ReadyNAS storage system using ReadyNAS Remote you must install the ReadyNAS Remote c
24. anges to a user icon Users on your Access List have access to your ReadyNAS system through their ReadyNAS Remote or ReadyCLOUD account For information about accessing your ReadyNAS system using ReadyNAS Remote see Chapter 2 Remote Access to Your ReadyNAS Allow Cloud Users to Access Your RAIDiator 4 1 or 4 2 System To access your ReadyNAS system from your remote device computer smartphone or tablet you must first set up ReadyNAS Remote on your ReadyNAS system See Set Up ReadyNAS Remote on Your ReadyNAS on page 7 Next you must install the ReadyNAS Remote client software on each device that will remotely access your ReadyNAS storage system See nstall the ReadyNAS Remote Client on Remote Devices on page 8 Then you can add Cloud users to your ReadyNAS system Cloud users can access your ReadyNAS system using their ReadyNAS Remote or ReadyCLOUD accounts gt To add a Cloud user to your ReadyNAS RAlDiator 4 1 or 4 2 system 1 Access the web based management interface for your ReadyNAS system e If your ReadyNAS system is running RAlDiator 4 1 in FrontView select Services gt Installed Add ons e lf your ReadyNAS system is running RAlDiator 4 2 in FrontView select Add ons gt Installed Getting Started 14 7 ReadyNAS Remote A list of add ons that are installed on your ReadyNAS system displays Scroll to the ReadyNAS Remote add on section Click the Manage ReadyNAS Remote button The following
25. ar com ReadyNAS remote N E T G E A R United States English v Worldwide For Business Downloads Service Provider NETGEAR Home About NETGEAR Store For Home Support Home gt For Home gt readynas remote Login ReadyNAS Remote Downloads Downloads 2 Remote Troubleshooting Guide Register Your Product Remote Add on Manual Ge Contact Support Get more Downloads Live Chat Quicklinks gt Track Your Return e a Track Your Rebate e g Discussion Forums Search for Products or NETGEAR Answers In the Quicklinks section click the ReadyNAS Remote Addon Download link The ReadyNAS Remote download site displays Getting Started 8 ReadyNAS Remote 3 Download and install the appropriate client software for your operating system ReadyNAS Remote for Microsoft Windows 8 Hi Windows 8 Windows 8 Version 1 6 5 21 Release date February 4 2013 Size 5 78 MB ReadyNASRemoteSetup exe Download ReadyNAS Remote for Microsoft Windows ae Windows XP Vista Windows 7 Version 1 6 5 21 Release date February 4 2013 Size 5 76 MB ReadyNASRemoteSetup exe Download ReadyNAS Remote for Apple Mac OS X OS X Lion Mountain Lion and Snow Leopard Leopard on Intel and PPC Version 1 2 11 Version 1 0 21 Release date April 24 2013 Release date March 10 2010 Size 9 5 MB Size 4 75 MB ReadyNASRemoteSetup_Lion pkg ReadyNASRemoteSetup pkg Download Download
26. con blinks while the computer is connecting to the ReadyNAS Remote servers and displays as blue when it is connected 4 Right click the ReadyNAS Remote icon in the system tray 5 From the pop up menu that displays select ReadyNAS Admin Remote Access to Your ReadyNAS 18 ReadyNAS Remote 6 From the drop down menu that displays select the system that you want to manage Z Start automatically when starting Windows Log Out Connect to ReadyNAS View Profile Open Folder Open ReadyDROP ReadyNAS Admin Properties About Exit a S 4 17 PM A new browser window launches An SSL certificate security warning displays in your browser This warning ensures an encrypted authentication and secure access to the web based management interface for your system 7 Accept the certificate A The site s security certificate is not trusted You attempted to reach 5 179 103 137 but the server presented a certificate issued by an entity that is not trusted by your computer s operating system This may mean that the server has generated its own security credentials which Google Chrome cannot rely on for identity information or an attacker may be trying to intercept your communications You should not proceed especially if you have never seen this warning before for this site gt Help me understand A login prompt displays Authentication Required The server https 5 179 157 172 443 requires a
27. e on your ReadyNAS RAlDiator 5 3 system Manage Proxy Settings If you use a proxy you can specify proxy server settings and provide authentication credentials if needed gt To manage proxy settings 1 In Dashboard select System gt Settings gt Remote Access 2 Expand the Advanced Settings section by clicking it System Shares Security Backup Add ons genie Apps Profile Language v DE fF Dashboard Overview Settings on EJ Security Access Type Local Users gt Name VOLUME w Apply Remote d Access AZ or memetconmeetion onine Access List Oo User Name amp hmahan 2 joe ReadyDROP po fon To learn more see readydrop netgear com The ReadyNAS Remote settings display v Advanced Settings Optional Device ID nas A0 42 C5_E0469AA04160 Use Proxy Server _ Specify Port incoming Connections Loos Type HTTPS Protocol TCP Debug Level Info Address Port 6300 Max Entries 1000 Port Security Flush Entries 100 User Name Enable V Encryption Download p2p Logs Password Apply 3 Edit the proxy server settings Advanced Settings 41 ReadyNAS Remote Select the Use Proxy Server check box From the drop down menu select a proxy type In the Address and Port fields specify the proxy IP address and port If applicable enter the user name and password 4 Click the Apply button ep vs Your changes are saved Manage Security Settings If
28. e or ReadyCLOUD account that person s user name appears in the search results list Select the person s user name and click the Invite button That person s user name appears in the Cloud Users list with a user icon Invite Cloud User Email heather netgear com Search SEARCH RESULTS BA heather Invite Cancel e If that person does not have a ReadyNAS Remote or ReadyCLOUD account you are prompted to send the person an invitation to create a ReadyNAS Remote account That person is added to the Cloud Users list with an envelope icon When the new user creates a ReadyNAS Remote account the envelope icon changes to a user icon Invite User Remove User NAME P 4 joe readynas com e heather Cloud users have access to your ReadyNAS system through their ReadyNAS Remote or ReadyCLOUD account For information about accessing your ReadyNAS system using ReadyNAS Remote see Chapter 2 Remote Access to Your ReadyNAS Getting Started 12 ReadyNAS Remote Allow Cloud Users to Access Your RAlDiator 5 3 System To access your ReadyNAS system from your remote device computer smartphone or tablet you must first set up ReadyNAS Remote on your ReadyNAS system See Set Up ReadyNAS Remote on Your ReadyNAS on page 7 Next you must install the ReadyNAS Remote client software on each device that will remotely access your ReadyNAS storage system See Install the ReadyNAS Remote Client on Remote Devices on page 8
29. ect Settings System Shares iSCSI Accounts Network Apps Cloud Backup Profile v pn wv Refresh J Internet Connection J Online Cloud Services ReadyDrop AS ReadyCLOUD Wi Vi J 3bovelservices on your PC Mac Tablet or Smart Phone please install the latest client available Lo Settings Cloud Users l Invite User Remove User NAME e aa heather The ReadyNAS Remote settings display in a pop up screen Advanced Settings 38 ReadyNAS Remote 4 Click the Logs tab ReadyNAS Remote Device ID nas BF OF DB_2CBOSDBFOFDB PROXY Debug Level None v SECURITY Max Entries 1000 LOGS Flush Entries 100 Download Logs Apply Cancel 5 From the Debug Level drop down menu select a debug level You can specify one of the following debug levels Message Shows a debug message for every packet Message Info Does not log every packet but is more verbose e Info This level is the default which shows information warnings and errors e Warn Shows warnings and errors e Error Shows only errors e None No debugging messages are logged 6 Adjust the Max Entries and Flush Entries settings Max Entries Specify the number of log messages to be stored in the file Setting Max Entries to 0 means that the log file can grow indefinitely NETGEAR recommends choosing a value from 100 through 100 000 Flush Entries Specify how frequently to write to the log file If you want every message
30. ices ne sie ReadyDrop ReadyNAS ReadyCloud Remote Replicate v v v v To access any of the above services on your PC Mac Tablet or Smart Phone please install the latest client available here 1 Invite User Remove User NAME FA heather 3 Optional If you have more than one volume on your ReadyNAS system specify the volume on which you want to create the ReadyDROP folder a Click the ReadyDROP icon b Select Settings from the pop up menu that displays J Internet Connection J Online Cloud Services ReadyNAS ReadyDrop ReadyNAS ReadyCloud Remote Replicate v vV V4 Remove User To access any of the above se EE ic Tablet or Smart Phone please install the latest client available here Cloud l e Invite User Users NAME e aa hmahan c In the pop up screen that displays select a volume for the ReadyDROP folder A ReadyDROP folder is created on that volume Remote Access to Your ReadyNAS 28 ReadyNAS Remote Enable ReadyDROP on a RAlDiator 5 3 System ReadyDROP is preinstalled on your ReadyNAS RAlDiator 5 3 system gt To enable ReadyDROP 1 In Dashboard select System gt Settings gt ReadyDROP 2 Set the On Off slider so the slider shows the On position System Shares Secunty Backup Add ons genie Apps Profile DE O m Dashboard Overview Settings ifo S Security Access Type Local Users Workgroup Name VOLUME DNS Realm Name FQDN Apply Remote d Access dd OL GDntemetconnection on
31. ile or folder that you want to upload c Click the Upload icon The file is added to the ReadyDROP folder e Download files a Right click a file or folder icon b From the menu that displays select Download Adobe PDF Rens 9Mar1 i Delete Properties The file or folder is downloaded to your device Remote Access to Your ReadyNAS 31 ReadyNAS Remote Manage Files Using a ReadyDROP Enabled Device If you installed the ReadyNAS Remote client on your Windows or Mac computer you can use your computer s native interface to manage ReadyDROF files For information about installing the ReadyNAS Remote client see nstall the ReadyNAS Remote Client on Remote Devices on page 8 Use ReadyDROP on a Windows Computer You can use the ReadyNAS Remote client installed on your Windows computer to manage ReadyDROF files To manage ReadyDROP files from a Windows computer 1 Launch the ReadyNAS Remote client software on your computer 2 Right click the ReadyNAS Remote icon in the system tray i go 7 519PM 3 From the pop up menu that displays select Log In The ReadyNAS Remote icon blinks while the computer is connecting to the ReadyNAS Remote servers and displays as blue when it is connected 4 Right click the ReadyNAS Remote icon in the system tray 5 From the pop up menu that displays select Open ReadyDROP 6 From the drop down menu that displays select the system that contains the ReadyDROP folder
32. ing ReadyNAS OS 6 or RAlDiator 5 3 all you need to do is enable the ReadyNAS Remote feature on your storage system Use a computer that is on the same local area network LAN as the ReadyNAS system If your storage system is running RAlDiator 4 2 or 4 1 install the ReadyNAS Remote add on and enable it on your storage system Use a computer that is on the same local area network LAN as the ReadyNAS system For more information about installing or enabling ReadyNAS Remote on your ReadyNAS system see the software manual for your system which is available at www readynas com documentation Getting Started 7 ReadyNAS Remote Install the ReadyNAS Remote Client on Remote Devices Install the ReadyNAS Remote client on each device that will remotely access your ReadyNAS storage system Install the ReadyNAS Remote Client on Your Computer Before you can remotely access your ReadyNAS storage system using ReadyNAS Remote you must install the ReadyNAS Remote client software on your remote devices Note You must use the ReadyNAS Remote client on a Windows or Mac computer to create a ReadyNAS Remote account You can install the ReadyNAS Remote client on an Android or iOS iPhone smartphone or tablet but you cannot use the mobile app to create an account gt To install ReadyNAS Remote client on a Windows or Mac computer 1 2 Using the computer from which you want to remotely access a ReadyNAS system visit http www netge
33. ion Required The server https 5 179 103 137 443 requires a username and password The server says ReadyNAS Admin Password Cancel Log In 6 Enter the admin credentials and click the Log In button The web based management interface displays in your browser Use ReadyNAS Remote on a Mobile Device The FTP file sharing protocol must be enabled on the ReadyNAS system that you want to access from a mobile device smartphone tablet For more information about how to enable file sharing protocols see the software manual for your ReadyNAS system Browse Files and Folders on Your ReadyNAS The following instructions describe using the iOS iPhone ReadyNAS Remote client to browse files and folders on your ReadyNAS Instructions for Android phones are similar gt To access your ReadyNAS using ReadyNAS Remote on an iPhone 1 Launch the ReadyNAS Remote app on your iPhone 2 If necessary log in to ReadyNAS Remote a Tap the Settings button Remote Access to Your ReadyNAS 22 ReadyNAS Remote b Enter your ReadyNAS Remote or ReadyCLOUD account credentials and tap the Sign On button i AT amp T A 1 06 PM 3 38 mm Please enter your ReadyNAS Remote username and password Username TestRNRemoteUser Password ecsecccce Sign On Feedback FAQ ReadyNAS Remote version 1 3 4 3 Tap the ReadyNAS Remote button A list of the ReadyNAS systems to which you have access displays ui AT amp T T 1 09 PM
34. irewalls they instead use a relay server which reduces speed In this case you can enable a port forward on the firewall on either the ReadyNAS Remote client or the ReadyNAS storage system but not both and specify which port is forwarded here e Proxy Settings Use these settings if your network uses a proxy server to manage Internet traffic When the Enable Automatic Proxy Detection check box is selected the client tries to determine proxy settings itself When the Manually Set Proxy Server check box is selected you must specify the proxy settings manually 7 Click the OK button Your changes are saved ReadyNAS Remote Account and Client Settings 69
35. it sea Connect to ReadyNAS Login Note fthe Properties menu item is dimmed you must log out of your account to activate it The Properties dialog box displays 800 Properties Defers Connection settings Log in Settings User ID Password sesseses UNA eeoRemote CA Remember my ID amp password CA Log me in automatically View profile Get a new account Forgot password Ver 1 0 34 Ei Resd Cancel 5 Click the Connection settings tab 800 Properties Application settings Connection settings d q C Enable port forwarding Protocol TCP Port 6300 UN eeaRemote CA Enable encryption _ Share access protocol AFP O smg _ Proxy Settings _ Enable Automatic Proxy Detection C Manually set proxy server Advanced Ei Reood ox Cancel 6 Edit the connection settings ReadyNAS Remote Account and Client Settings 68 ReadyNAS Remote Enable Encryption When this check box is selected communication between the ReadyNAS Remote client and your ReadyNAS storage system is encrypted NETGEAR recommends enabling encryption unless you are experiencing a slow link Disabling encryption might improve transfer speed Enable port forwarding If either the ReadyNAS Remote client or the ReadyNAS storage system cannot make a direct connection to the other through their respective f
36. lient software on your remote devices Note You can install the ReadyNAS Remote client on an Android or iOS iPhone smartphone or tablet but you cannot use the mobile app to create an account You must use the ReadyNAS Remote client ona Windows or Mac computer to create a ReadyNAS Remote account To install the ReadyNAS Remote client on a mobile device 1 On your iOS or Android mobile device visit the app store for your device Apple App Store or Google Play store 2 Download and install the ReadyNAS Remote app on your mobile device Launch the app on your mobile device 4 Provide your ReadyNAS Remote account credentials 9 You are logged in to your ReadyNAS Remote account from your iOS or Android mobile device Next you need to allow Cloud users to access your ReadyNAS system see Allow Cloud Users to Access Your ReadyNAS System on page 11 Cloud users can then access your ReadyNAS system remotely see Chapter 2 Remote Access to Your ReadyNAS Getting Started 10 ReadyNAS Remote Allow Cloud Users to Access Your ReadyNAS System Before you can remotely access your ReadyNAS system using the ReadyNAS Remote client you must first grant access to Cloud users Cloud users are ReadyNAS Remote or ReadyCLOUD accounts To grant access to a Cloud user you must add the user s ReadyNAS Remote or ReadyCLOUD account to a remote access list on your ReadyNAS System The following sections explain how to grant access to
37. me Access List User Name amp hmahan amp joe gt Advanced Settings Optional ReadyDROP be f ON Ll To learn more see readydrop netgear com ReadyDROP folder is created on your ReadyNAS system Manage Files Using the ReadyDROP Portal The ReadyDROP portal is a web based management interface for all of your synchronized ReadyDROP files WARNING If you add create or rename a file with the same name as an existing file your browser cannot warn you of the overwrite risk The existing file is immediately overwritten Remote Access to Your ReadyNAS 29 ReadyNAS Remote gt To manage files using the ReadyDROP portal 1 2 3 Visit the ReadyDROP portal at https readydrop netgear com os NETGEAR Enter your ReadyNAS Remote Username and Password both are case sensitive ReadyDROP is a new feature on your ReadyNAS storage system that allows you to sync files between your ReadyNAS storage system and ReadyDROP r ass enabled remote devices Any file that you put in a Log in ReadyDROP folder on your ReadyNAS system or on ReadyDROP enabled remote devices such as a PC or Mac are synched automatically in the background as long as the devices have Internet access To use ReadyDROP you must register for an account and download the application get started here Join Now Reset Account Reportissue am Mac Enter your ReadyNAS Remote user name and password and click the Log in bu
38. ngs I Invite User Remove User NAME e aa heather The ReadyNAS Remote settings display in a pop up screen 4 Click the Security tab ReadyNAS Remote Device ID nas BF OF DB_2CBOSDBFOFDB PROXY Specify Port Incoming Connections SECURITY Protocol Port 63 LOGS ot vV Encryption Cancel 5 Edit the security settings e Specify Port for Incoming Connections This feature is disabled by default If you want to control the port that your ReadyNAS system uses select this check box Do not use a port that is already in use by other applications on the ReadyNAS system such as port 443 If ReadyNAS Remote runs on a port that is already in use it starts but cannot continue to run The green status light turns gray e Encryption Encryption is enabled by default When this check box is selected communication between the ReadyNAS Remote client and your ReadyNAS storage Advanced Settings 37 ReadyNAS Remote system is encrypted NETGEAR recommends enabling encryption unless you are experiencing a slow link Disabling encryption might improve transfer speed 6 Click the Apply button Your changes are saved Manage Logs You can specify debug levels maximum number of log entries and when to flush log entries You can also download log files gt To configure log settings 1 On the local admin page select Cloud gt Cloud Services 2 Click the ReadyNAS Remote icon 3 On the pop up menu that displays sel
39. nstall the latest client available o Cloud Users l Invite User Remove User NAME e aa heather Advanced Settings 35 ReadyNAS Remote The ReadyNAS Remote settings display in a pop up screen ReadyNAS Remote Device ID nas BF OF DB_2CBOSDBFOFDB PROXY Use Proxy Server T SECURITY ype Address LOGS Port User Name Password Apply Cancel 4 On the Proxy tab edit the proxy server settings a Select the Use Proxy Server check box b From the drop down menu select a proxy type c Inthe Address and Port fields specify the proxy IP address and port d If applicable enter the user name and password 5 Click the Apply button Your changes are saved Manage Security Settings If you want to enhance the security of your ReadyNAS Remote connection you can specify a port for incoming connections and enable encryption Note In most cases ReadyNAS Remote does not need to have the router port forward to it on a specified port gt To manage security settings 1 On the local admin page select Cloud gt Cloud Services 2 Click the ReadyNAS Remote icon Advanced Settings 36 ReadyNAS Remote 3 On the pop up menu that displays select Settings Accounts Network Backup Profile v J Internet Connection J Online Cloud Services an ReadyDrop weg ReadyCLOUD Jv Vv JV bovelservices on your PC Mac Tablet or Smart Phone please install the latest client available D Setti
40. o Max Entries 1000 Flush Entries 100 Download p2p logs Advanced Settings Apply Settings 5 Edit the security settings e Specify Port for Incoming Connections This feature is disabled by default If you want to control the port that your ReadyNAS system uses select this check box Do not use a port that is already in use by other applications on the ReadyNAS system such as port 443 If ReadyNAS Remote runs on a port that is already in use it starts but cannot continue to run The green status light turns gray Enable encryption Encryption is enabled by default When this check box is selected communication between the ReadyNAS Remote client and your ReadyNAS storage system is encrypted NETGEAR recommends enabling encryption unless you are experiencing a slow link Disabling encryption might improve transfer speed Enable firewall When this check box is selected only SMB traffic is allowed through the tunnel and all other traffic is blocked 6 Click the Apply Settings button Your changes are saved Advanced Settings 48 ReadyNAS Remote Manage Logs You can specify debug levels maximum number of log entries and when to flush log entries You can also download log files To configure log settings 1 Access the web based management interface for your ReadyNAS system e If your ReadyNAS system is running RAlDiator 4 1 in FrontView select Services gt Installed Add ons e If
41. ortal or from a ReadyDROP enabled device See Manage Files Using the ReadyDROP Portal on page 29 and Manage Files Using a ReadyDROP Enabled Device on page 32 After you follow these steps your ReadyNAS system and your remote devices have ReadyDROP folders that begin to sync immediately in real time as long as the devices have Internet access When you add delete or edit files in the ReadyDROP folder on your ReadyNAS system the changes are made in the ReadyDROP folder on all remote devices When you add delete or edit files in the ReadyDROP folder on a remote device the changes are made in the ReadyDROP folder on your ReadyNAS system and any other remote devices Enable ReadyDROP ReadyDROP uses ReadyNAS Remote technology To use ReadyDROP you must first set up ReadyNAS Remote see Chapter 1 Getting Started When you enable ReadyDROP on your storage system a ReadyDROP folder is created on your storage system This folder synchronizes in real time between your ReadyNAS storage system the ReadyDROP portal and ReadyDROP enabled devices Enable ReadyDROP on a ReadyNAS OS 6 System ReadyDROP is preinstalled on your ReadyNAS OS 6 system gt To enable ReadyDROP 1 On the local admin page for your system select Cloud gt Cloud Services Remote Access to Your ReadyNAS 27 ReadyNAS Remote 2 Select the check box next to the ReadyDROP icon Shares Accounts Network Profile v J Internet Connection J Online Cloud Serv
42. r the ReadyNAS Remote client or the ReadyNAS storage system cannot make a direct connection to the other through their respective firewalls they instead use a relay server which reduces speed In this case you can enable a port forward on the firewall on either the ReadyNAS Remote client or on the ReadyNAS storage system but not both and specify which port is forwarded here e Proxy Settings Use these settings if your network uses a proxy server to manage Internet traffic When the Enable Automatic Proxy Detection check box is selected the client tries to determine proxy settings itself When the Manually Set Proxy Server check box is selected you must specify the proxy settings manually 7 Click the OK button Your changes are saved Edit Advanced Settings You can edit various advanced settings for your ReadyNAS Remote client gt To edit the advanced settings 1 Launch the ReadyNAS Remote client 2 Right click the ReadyNAS Remote icon in the system tray 3 If necessary select Logout and log out of your account ReadyNAS Remote Account and Client Settings 62 ReadyNAS Remote if IM ds IG AM Note If the Properties menu item is dimmed you must log out of your account to activate it The Properties dialog box displays ReadyNAS Remote Account and Client Settings 63 ReadyNAS Remote 5 Click the Advanced tab IEB Properties Application settings Connection settings Advanced Services
43. rd that you provided to automatically log in to your ReadyNAS Remote account whenever the client is launched 6 Click the OK button Your changes are saved Edit Connection Settings You can manage encryption port forwarding and proxy settings for your ReadyNAS Remote client gt To edit the connection settings 1 Launch the ReadyNAS Remote client 2 Right click the ReadyNAS Remote icon in the system tray 3 If necessary select Logout and log out of your account ReadyNAS Remote Account and Client Settings 60 ReadyNAS Remote if IM ds IG AM Note If the Properties menu item is dimmed you must log out of your account to activate it The Properties dialog box displays ReadyNAS Remote Account and Client Settings 61 ReadyNAS Remote 5 Click the Connection settings tab Properties ES Application settings Connection settings Advanced Services V Enable Encryption _ Enable port forwarding Protocol TCP Pot 6300 UNAS eeaRemote Proxy Settings Enable Automatic Proxy Detection Manually Set Proxy Server aT MEd 6 Edit the connection settings Enable Encryption When this check box is selected communication between the ReadyNAS Remote client and your ReadyNAS storage system is encrypted NETGEAR recommends enabling encryption unless you are experiencing a slow link Disabling encryption might improve transfer speed Enable port forwarding If eithe
44. rt that is already in use by other applications on the ReadyNAS system such as port 443 If ReadyNAS Remote runs on a port that is already in use it starts but cannot continue to run The green status light turns gray Enable encryption Encryption is enabled by default When this check box is selected communication between the ReadyNAS Remote client and your ReadyNAS storage system is encrypted NETGEAR recommends enabling encryption unless you are experiencing a slow link Disabling encryption might improve transfer speed 4 Click the Apply button Your changes are saved Manage Logs You can specify debug levels maximum number of log entries and when to flush log entries You can also download log files gt To configure log settings 1 In Dashboard select System gt Settings gt Remote Access Advanced Settings 43 ReadyNAS Remote Expand the Advanced Settings section by clicking it System Shares Security Backup Add ons genie Apps Profile vy Language v DE O7 fF Dashboard Overview Settings Info s Security necesa oe Ly organizational Unit Workgroup Name VOLUME Administrator Name DNS Realm Name FQDN Administrator P Remote d Access o gt on Lun internet connection onne Access List User Name amp hmahan amp joe gt Advanced Settings Optional ReadyDROP m ON Lu To learn more see readydrop netgear com The ReadyNAS Remote settings display v Advanced Se
45. s 64 ReadyNAS Remote if IM ds IG AM Note If the Properties menu item is dimmed you must log out of your account to activate it The Properties dialog box displays ReadyNAS Remote Account and Client Settings 65 5 Click the Services tab ReadyNAS Remote i Application settings Connection settings Advanced Services ReadyDROP Home Folder C Users hmahan ReadyDrop Ca Add Shortcut to Desktop UNAS eeoRemote MEI 6 Edit the service settings Home Folder Change the location of the ReadyDROP folder on your computer Add Shortcut to Desktop Creates a shortcut on your desktop to your local ReadyDROP folder 7 Click the OK button Your changes are saved Manage Client Settings on a Mac Computer After you install the ReadyNAS Remote client on your Mac computer you can edit the login and connection settings Edit Login Settings You can change the ReadyNAS Remote account that your client logs in to To edit the login settings 1 Launch the ReadyNAS Remote client 2 Click the ReadyNAS Remote icon 3 4 Select Properties If necessary select Logout and log out of your account Exit Pare ae nie Connect to KeaayNA Login ReadyNAS Remote Account and Client Settings 66 ReadyNAS Remote Note f the Properties menu item is dimmed you must log out of your account to activate it The Properties dialog box displays 80
46. s while the computer is connecting to the ReadyNAS Remote servers and displays as blue when it is connected 4 Click the ReadyNAS Remote icon in the system tray 5 A list of your ReadyNAS storage systems displays My ReadyNAS s 1 23 Ed Ey else Neptune is online PN Remote Access to Your ReadyNAS 17 ReadyNAS Remote Tip You can also access your shares by right clicking the ReadyNAS Remote icon in the system tray and selecting Open Folder x Start automatically when starting Windows Log Out Connect to ReadyNAS View Profile Open Folder gt Open ReadyDROP gt ReadyNAS Admin gt SA My Properties About Exit iF H Ws will 4 21 PM 6 Click the storage system that you want to access 7 Enter user or admin credentials for the selected system Your shared folders open in Windows Explorer You can now drag and drop files between your computer and your ReadyNAS storage system as though they were on the same LAN Access Your System s Management Interface You can also use ReadyNAS Remote to access the web based management interface for your ReadyNAS system To access the web based management interface for your ReadyNAS system 1 Launch the ReadyNAS Remote client software on your computer 2 Right click the ReadyNAS Remote icon in the system tray i QT 5a9PM 3 From the pop up menu that displays select Log In The ReadyNAS Remote i
47. saved To download log files 1 In Dashboard select System gt Settings gt Remote Access 2 Expand the Advanced Settings section by clicking it System Shares DOENE genie Apps Profile Language v 3 Dashboard Settings Info oe Security Access Type Local Users ly oup Name VOLUME x DI Im Nar N Apply j Remote d Access op ON Lu Internet connection Qonine Access List User Name amp hmahan 2 joe gt Advanced Settings Optional ReadyDROP VON To leam more see readvdrop netaear com The ReadyNAS Remote settings display v Advanced Settings Optional Device ID nas A0 42 C5_E0469AA04160 _ Use Proxy Server Type HTTPS Address Port User Name Password han Specify Port Incoming Connections Protocol TCP Port 6300 Security Enable MV Encryption Apply Logs Debug Level Info Max Entries 1000 Flush Entries 100 Download p2p Logs 3 Click the Download p2p Logs button Advanced Settings 45 4 ReadyNAS Remote If necessary follow your browser s prompts to open or save the file The log file opens in the application that you selected or is saved to your computer Manage Advanced Settings Using RAlDiator 4 1 or 4 2 You can manage proxy settings security settings and logs for the ReadyNAS Remote add on on your ReadyNAS RAlDiator 4 1 or 4 2 system If necessary you can also restart the P2P service Manage Proxy Settings
48. screen displays Remote Access Enter the Email address of the ReadyNAS Remote user who you would like to grant access to this device After granting remote access to the ReadyNAS any file rights or restrictions will be handled with the local ReadyNAS user accounts Lookup Find Click here to send an email invite No users were found Would you like to send an email invitation to this person ed _ hdd Found Allowed _ User Name Femail invite Sue new user email com 2 In the Lookup field enter the email address of a user with a ReadyNAS Remote or ReadyCLOUD account and click the Find button A pop up window notifies you that the user was found Click the OK button The user is listed in the Found pane Highlight the user in the Found pane and click the Add button The user is moved to the Allowed pane Click the Apply Settings button Users in the Allowed pane have access to your ReadyNAS system through their ReadyNAS Remote or ReadyCLOUD accounts For information about accessing your ReadyNAS system using ReadyNAS Remote see Chapter 2 Remote Access to Your ReadyNAS Getting Started 15 Remote Access to Your ReadyNAS Once you set up ReadyNAS Remote on your ReadyNAS storage system and remote devices you can use ReadyNAS Remote to access your storage system anywhere you have Internet access ReadyNAS Remote allows you to easily and securely access data on your ReadyNAS using the familiar Windows File
49. stall the ReadyNAS Remote Client on Remote Devices e Allow Cloud Users to Access Your ReadyNAS System For more information about the topics that are covered in this manual visit the ReadyNAS Remote FAQs web page at www readynas com page id 2545 You can also visit the ReadyNAS Remote support forum at www readynas com forum viewforum php f 75 ReadyNAS Remote ReadyNAS Remote Basic Concepts The ReadyNAS Remote software has two parts ReadyNAS Remote for ReadyNAS Runs on your ReadyNAS system e ReadyNAS Remote client Runs on each remote device computer smartphone or tablet that you want to use to access your ReadyNAS system over the Internet When both of these parts are set up you can drag and drop files between your ReadyNAS system and your remote device using simple tools like Windows File Explorer or OS X Finder All file permissions and share security settings are retained as though you were ona local area network LAN With ReadyNAS Remote your ReadyNAS system and your remote devices access a remote server at NETGEAR and use a peer to peer P2P virtual private network VPN connection Data transmission over the Internet goes through an encrypted tunnel so your data stays private as it transfers to and from your ReadyNAS system Using ReadyNAS Remote involves these high level steps 1 Set up ReadyNAS Remote on your ReadyNAS storage system e If your storage system is running ReadyNAS OS 6 or RAlDiator 5 3
50. to 0 means that the log file can grow indefinitely NETGEAR recommends choosing a value from 100 through 100 000 e Flush Entries Specify how frequently to write to the log file If you want every message written to the log file immediately enter 1 in the Flush Entries field NETGEAR recommends choosing a value of at least 100 The value you enter in the Flush Entries field cannot be larger than the value you enter in the Max Entries field 7 Click the Apply Settings button Your changes are saved gt To download a P2P log 1 Access the web based management interface for your ReadyNAS system e lf your ReadyNAS system is running RAlDiator 4 1 in FrontView select Services gt Installed Add ons e lf your ReadyNAS system is running RAIDiator 4 2 in FrontView select Add ons gt Installed A list of add ons that are installed on your ReadyNAS system displays 2 Scroll to the ReadyNAS Remote add on section 3 Click the Manage ReadyNAS Remote button The ReadyNAS Remote interface displays 4 Click the Advanced Settings button Advanced Settings 50 ReadyNAS Remote The Configuration tab displays Remote Access Help JM Close Remote Access Configuration Device ID nas A9 A2 E2_00225FA9A2 2 CO use Proxy Server SS pla Specify Port for Incoming Connections Type Address Port Protocol Port r Security Authentication Required M Enable Encryption User Name Enable Firewall Password r
51. ttings Optional Device ID nas A0 42 C5_E0469AA04160 _ Use Proxy Server C Specify Port incoming Connections Logs Type HTTPS Protocol TCP Debug Level Info M Address Port 16300 Max Entries 1000 x Port Security Flush Entries 100 x User Name Enable V Encryption Download p2p Logs Password Apply From the Debug Level drop down menu select a debug level You can specify one of the following debug levels e Debug Mesg Shows a debug message for every packet e Debug Mesg Info Does not log every packet but is more verbose e Debug Info This level is the default which shows information warnings and errors e Debug warn Shows warnings and errors e Debug error Shows only errors e Debug none No debugging messages are logged Adjust the Max Entries and Flush Entries settings Advanced Settings 44 ReadyNAS Remote Max Entries Specify the number of log messages to be stored in the file Setting Max Entries to 0 means that the log file can grow indefinitely NETGEAR recommends choosing a value from 100 through 100 000 Flush Entries Specify how frequently to write to the log file If you want every message written to the log file immediately enter 1 in the Flush Entries field NETGEAR recommends choosing a value of at least 100 The value you enter in the Flush Entries field cannot be larger than the value you enter in the Max Entries field 5 Click the Apply button Your changes are
52. tton Tip If you created a ReadyCLOUD account you can use your ReadyCLOUD credentials to log in to ReadyDROP and ReadyNAS Remote For more information about ReadyCLOUD visit httos readycloud netgear com The ReadyDROP portal displays Your ReadyDROP enabled storage systems are listed on the left Welcome hmahan Profle ReadyDROP v ReadyDROP Devices nas BF OF DB 02 H reneuos rns nas BF 0F DB 22 25 07 56 ReadyNAS Re ReadyNASRep Photosil UM 1 6Augt2pdf 05Nov10 pdf 9Mar12 pdf nas BF 0F DB Model ReadyNAS 104 Status Online Optional You can do any of the following e Create a folder a Clickthe icon FJ near the top right corner of the screen Remote Access to Your ReadyNAS 30 ReadyNAS Remote The New Folder pop up screen displays b Enter a folder name and click the Create button e Delete a folder a Right click a file or folder icon b From the menu that displays select Delete Photosi Download Es Properties A pop up screen displays asking you to confirm the delete command c Click the Yes button The file is deleted e Copy a file or folder from your computer by dragging a file to the portal window and dropping it Note Your browser must support drag and drop capability e Upload files a Click the Upload icon FEY near the top right corner of the screen The Upload file pop up screen displays b Click the Browse button and navigate to the f
53. ut ReadyNAS Remote Copyright 1996 2011 NETGEAR 7 Click the View your profile link ReadyNAS Remote Account and Client Settings 57 ReadyNAS Remote The Account Information window displays NETGEAR Connect with Ir M ReadyNAS eeRemote Account Information First Name Test Last Name User Email testremoteuser hushmail com User ID TestRNRemoteUser Reset Password Edit Account Information Delete Account ReadyNAS Remote Copyright 1996 2011 NETGEAR ZE 8 Optional Manage your account e To reset your password click the Reset Password link and follow the prompts e To edit your first name last name or email address click the Edit Account Information link and follow the prompts e To delete your account click the Delete Account link WARNING Clicking the Delete Account link causes this ReadyNAS Remote account to be deleted immediately with no warning or confirmation opportunity ReadyNAS Remote Account and Client Settings 58 ReadyNAS Remote Manage Your ReadyNAS Remote Client Settings This section describes how to configure the settings for your ReadyNAS Remote Windows or Mac client Manage Client Settings on a Windows Computer After you install the ReadyNAS Remote client on your Windows computer you can edit the login connection advanced and service settings Edit Login Settings You can change the ReadyNAS Remote account that your client logs in to
54. written to the log file immediately enter 1 in the Flush Entries field NETGEAR recommends choosing a value of at least 100 The value you enter in the Flush Entries field cannot be larger than the value you enter in the Max Entries field 7 Click the Apply button Your changes are saved gt To download log files 1 On the local admin page select Cloud gt Cloud Services 2 Click the ReadyNAS Remote icon Advanced Settings 39 ReadyNAS Remote 3 On the pop up menu that displays select Settings Network Accounts Profile v J Internet Connection J Online Cloud Services ReadyNAS ReadyDrop ReadyCLOUD v v v Fo sbovelservices on your PC Mac Tablet or Smart Phone please install the latest client available Settings Cloud l e Invite User Remove User Users NAME 2 heather The ReadyNAS Remote settings display in a pop up screen 4 Click the Logs tab ReadyNAS Remote Device ID nas BF OF DB_2CBOSDBFOFDB Debug Level None PROXY SECURITY Max Entries 1000 LOGS Flush Entries 100 Download Logs Cancel 5 Click the Download Logs button 6 If necessary follow your browser s prompts to open or save the file The log file opens in the application that you selected or is saved to your computer Advanced Settings 40 ReadyNAS Remote Manage Advanced Settings Using RAIDiator 5 3 You can manage proxy settings security settings and logs for the ReadyNAS Remote featur
55. you want to enhance the security of your ReadyNAS Remote connection you can specify a port for incoming connections and enable encryption Note In most cases ReadyNAS Remote does not need to have the router port forward to it on a specified port gt To manage security settings 1 In Dashboard select System gt Settings gt Remote Access 2 Expand the Advanced Settings section by clicking it System Shares Security Backup Add ons genie Apps Profile v 3 O7 fF Dashboard Settings nfo gt Security Access Type Local Users v roup Name VOLUME DNS Realm Name FQDN Apply Remote d Access dd er Internet connection onine Access List User Name amp hmahan 2 joe gt Advanced Settings Optional ReadyDROP Fri fon Lu To learn more see readydrop netgear com Advanced Settings 42 ReadyNAS Remote The ReadyNAS Remote settings display v Advanced Settings Optional Device ID nas A0 42 C5_E0469AA04160 _ Use Proxy Server _ Specify Port Incoming Connections Logs Type HTTPS Protocol TCP Debug Level Info ve Address Port 16300 Max Entries 1000 Port Security Flush Entries 100 User Name Enable V Encryption Download p2p Logs Password 3 Edit the security settings e Specify Port for Incoming Connections This feature is disabled by default If you want to control the port that your ReadyNAS system uses select this check box Do not use a po
56. your ReadyNAS system is running RAlDiator 4 2 in FrontView select Add ons gt Installed A list of add ons that are installed on your ReadyNAS system displays 2 Scroll to the ReadyNAS Remote add on section 3 Click the Manage ReadyNAS Remote button The ReadyNAS Remote interface displays 4 Click the Advanced Settings button The Configuration tab displays Remote Access Refresh i Help Remote Access Configuration Device ID nas A9 A2 E2_00223FA9A2E2 CO use Proxy Server 7 ra Specify Port for Incoming Connections Type Address Protocol Port r Security Authentication Required 2 Enable Encryption User Name Enable Firewall Password Logs Debug Level Debug Info v Max Entries 1000 Flush Entries 100 Download p2p logs Advanced Settings Apply Settings 5 From the Debug Level drop down menu select a debug level You can specify one of the following debug levels e Debug Mesg Shows a debug message for every packet e Debug Mesg Info Does not log every packet but is more verbose e Debug Info This level is the default which shows information warnings and errors e Debug warn Shows warnings and errors Advanced Settings 49 ReadyNAS Remote e Debug error Shows only errors e Debug none No debugging messages are logged 6 Adjust the Max Entries and Flush Entries settings Max Entries Specify the number of log messages to be stored in the file Setting Max Entries

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