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IntraLearn 4.2 Manual

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1. In the left side navigation area there will be a link labeled Courses or Buy Course Click this link to view the Courses page which lists the titles of all courses that are available for enrollment You can click a course title to get more information about the course through the Overview page Once you have decided on one or more courses you can click the check box next to those courses and click Enroll Now to begin the self registration process The information that you need to fill in next can vary depending on several factors e Whether you are a new or returning user if you have registered for a course before e If your organization asks you to submit payment information for the course Some organizations may allow you to start a course right away after registering others may ask you to submit credit card or other payment information or will contact you to obtain that information After you click the Enroll Now button the program will guide you through the steps that are necessary for enrollment in your situation Some organizations provide students with Course Keys which are special access codes that students can use to gain entry into a course without having to go through the usual online registration process The pages that follow in this section of Help Courses Page Registration Procedures and To Use Course Keys provide further information on each aspect of enrolling online Many organizations use the Information Page w
2. Announcements Provides a pop up or full page screen with instructor announcements The instructor can post assignments in this area for each lesson in the course Reise este Re eat Assignments Before Logging On Left side navigation bar Courses or Buy Courses link then click on a course title to get to Overview page Click on Bio link at top Allows you to view a profile of the of Overview page instructor and includes contact information for the instructor After Logging On Big Instructor Select a course in which you are enrolled but have not yet started Overview page will appear with link to Bio After Beginning Course Left side navigation bar Roster link click on Instructor Name at top Bookmark a page while viewing course content and with your next log on you Course content page icon will return to that page Bookmark 37 Books and Supplies Calendar Class Mailbox Course Certificate Discussion Exams 38 Lists required and recommended books and supplies for your course View scheduled events for Exams Discussion Chat Assignments External Events such as meetings or Alerts Lists up to seven instructor posted events per date Provides for live class communication Allows for individual class and external e mail Provides a printed certificate after you complete the last exam of the course Provides an area for threaded discussions p
3. arrow To sort messages Use the pull down menu labeled Sort Initial Thread By to sort existing messages Choose from Sort by Date Posted Ascending or Descending Author or Subject To view activity for all lessons Click Summary at the top right side of the page to view a list of all lessons with the total number of postings for each lesson and information on recent activity Click a lesson name to go to Discussion for that lesson To send an e mail to any submitter click the name of the submitter To start a new discussion thread 54 Click on Start a New Thread Enter a subject and the body of your message You can attach a file if you wish Click the Post button to post the message When entering the body of the message you can use the Inline Editor to enhance the text Use the menu at the top of the Message area to select font change text size create bold italicized or underlined text link to a web page add color to text or cut copy and paste text Click on Click Here to use the Text Editor if you wish to use HTML tags to enhance the text instead of the Inline Editor Student Help v 4 2 e At the top right side of the window click Main to return to the Discussion main page the list of all messages within the current lesson Summary to view activity for all lessons in the course or Exit to exit entirely from the Discussion area To view an existing message e Click the subject of the message e E mai
4. banner frame images colors and other aspects can be customized by your organization Your instructor can also turn off features or hide buttons so there may be selections described in Help that you cannot access e There are a number of different course formats that could be in use at your organization Courses can be created internally by course designers within your organization or they can be provided by outside course vendors The format chosen by your organization can dramatically change the look and feel including the location of links to each area of the course e Notes in Student Help regarding navigation and access to course features are based on internally created courses and therefore may not apply to every course format Legal Information Information in this document is subject to change without notice Complying with all applicable copyright laws is the responsibility of the user No part of this document may be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without the express written permission of IntraLearn Software Corporation IntraLearn may have patents patent applications trademarks copyrights or other intellectual property rights covering subject matter in this document Except as expressly provided in any written license agreement from IntraLearn the furnishing of this document does not give you any license to these patents trademarks copyrights or other intell
5. user name which must be unique in the system password student ID e mail address job title department organization phone number fax number address additional comments educational information and experience Chat Information If your instructor has enabled the Chat area for your course you will need to select a Chat Refresh Rate which controls how frequently new messages are posted in the Chat room The recommended rate is ten to twenty seconds You can also enter a Chat Nickname if desired This name will appear in place of your first and last name when you post Chat messages Class Mailbox Information If your instructor has enabled the Class Mailbox you will also need to fill in several communications related fields e For the Class Mailbox you will need to add your e mail address as well as POP mail server information in order to retrieve e mail from an external location contact your ISP for the POP Mail Server address user name and password If you instead wish to link to your external e mail location you can enter the web site address e g www hotmail com in the POP Mail Server field you do not need to enter the user name and password here Client Drive Setting for Associated Files Your instructor may ask you to store files on your machine referred to as a client machine that will be automatically incorporated into the course material Referred to as client side files these files will be distributed in advance on CD
6. Book is concerned you begin an event once you click on the event title At this point your status in the Grade Book is updated from Scheduled for the event to In Progress e When you click an event title you will see the Event Overview page You should at a minimum check the File Upload link from the Overview page to see if the instructor has prepared any files for you to download in association with the event Notes e Your status in a course will change from In Progress to Complete when you pass all exams for the course or if the instructor changes your status to Complete e Your status in an event will change from In Progress to Complete when the instructor changes your status to Complete e If you have a question about your status contact your instructor 23 Course Overview Page The Course Overview page includes a description and objective for the course along with information on availability credit hours designation e g a department within an organization and price Before you begin a course you can also link to information about the instructor a course outline Syllabus and books and supplies or other materials Associated Media The File Upload link is under development To access Before logging on e After typing the URL click either Courses or Buy Courses from the left side navigation bar The Courses page will appear Click a specific course title in the list After logging on e
7. ROM floppy disk etc and may be may be text graphic or multimedia files On the Profile page you select the Client Drive where the files will reside either the hard drive CD drive or network drive After you select a client drive 1 Restart your computer before loading the disk drive material 2 Log on again You can check the drive selection at any time by returning to your Profile 3 Load the designated client side files The files will automatically be associated to the appropriate course pages To modify the Profile page Enter new text or edit existing text Click Modify to save changes Notes e The maximum length for User Name Password POP Mail User name Password and Chat Nickname is 40 characters e You can enter either a POP Mail server IP address or a URL link for e mail such as Hotmail or Yahoo com in the POP Mail Server text field e There is no client side file association for Macintosh 69 Profile Active Directory To access Click the Profile link in the left side navigation bar after you have logged on If your organization has Active Directory the fields on your student Profile will be limited to fields related to personal settings for Chat and the Class Mailbox plus comments and biographical information Contents of the student Profile Identification Contact and Background Information Fields that you can modify from the student Profile page include Student ID Comments Education and Ex
8. able to see your individual responses or non anonymous your instructor can see how you answered each question A message will appear at the top of the survey to let you know whether the survey is anonymous or not To access Go to a course content page by clicking on a given topic within the Syllabus If there is a survey for a that lesson the survey icon will appear at the top of the course content page Click the icon to access the survey Notes e You may take a survey only once e You are not required to answer every question 73 Search The Search feature allows you to search for strings of text across all topics within each lesson Notes Discussion and the entire Resources area including the Glossary Internet Links FAQs and References To use Search l 2 Notes 74 Click Search in the left side navigation bar In the Search For field enter a term or string of characters you wish to locate In the Search In pull down menu choose an area of the database where you wish to search Choose from All Discussion FAQs Glossary Internet Links Notes References and Syllabus Note The Syllabus selection covers all course content Click Find A list of links where the specified text was located will display The search will cover all courses in which you are enrolled Click on a link to go directly to the page where the text was found If you are searching the Discussion area of the database the search
9. answers 5 Your exam score will appear on the following page If your exam includes any essay questions you will receive the message Exam Submitted for Evaluation You can continue by selecting Syllabus from the left side navigation bar and from there selecting another lesson and topic Once your instructor has graded the essay s check the Grade Book for your total exam score Exam Special Features There are some exam features that your instructor may or may not incorporate into your exam e After completing the exam you may see a button labeled View Exam Results Click the button to see a summary of each question and your response to each question see Response listed beneath the question Incorrect answers are marked with a red letter X The instructor also has the option of providing you with the correct answer to each question see Answer listed beneath the question Your instructor can also send feedback messages concerning your response see Feedback beneath the question e All questions in the exam can be worth the same number of points or the instructor can choose to weight questions so that some questions are worth more than other questions e If you are allowed to retake an exam you may see the same questions again or you may see a different set of questions i e a randomized exam where no two exams are identical 56 Student Help v 4 2 If your instructor permits retakes of an exam you may not see t
10. delete by clicking the appropriate check box in the Select column In the Action pull down menu click Delete You can select all notes at once by clicking on the heading of the Select column To print a note 1 Click Print View at top right of the Notes window to open a separate floating window for printing your notes Print using your browser print procedure 2 Click Edit View to return to the main Notes window or Exit to return to your course content page To download notes e While in Print View see above select File Save as to download a note to your computer 68 Student Help v 4 2 Profile Note If your installation has Active Directory please see Profile Active Directory To access Click the Profile link in the left side navigation bar after you have logged on The Profile page holds information that identifies you as a student including your user name and password and personal information The Profile also serves as an area where you enter personalized settings that impact Chat the Class Mailbox and other course features Note Instructors may choose to enable or disable the Profile link In some courses instructors may ask you to store files on your machine that are associated with the course in your Profile you will designate the drive on your machine where the associated files will be stored Background and Contact I nformation The profile includes basic information such as first and last name
11. display The search will cover all courses in which you are enrolled Click on a link to go directly to the page where the text was found The Search feature does not include searches of files that may have been attached to Discussion messages Proctored courses and courses requiring you to pass an exam to see the next lesson are protected and are not accessible by Shortcuts 13 Teams The Teams feature provides forum for student participation problem solving small group interaction and even one on one mentoring Instructors assign students to teams for individual lessons give each team an assignment then monitor team progress Each team has its own submission area where members can work jointly on text that is to be submitted to the instructor In addition there are Chat Discussion and Mailbox areas that can be used only by members of the team A Notes area for the team allows notes to be shared among members In the Files area members can upload files that can be submitted to the instructor To access the Teams area After beginning a course click the Teams icon on any course content page If the icon is gray the instructor has not assigned you to a team for that lesson Once you have clicked on the Teams icon you will see a list of teams to which you have been assigned Click on a team name to enter the Teams area Overview of the Teams area e Members of the team are listed at the top of the page e The Assignment and D
12. feature does not cover files that may have been attached to Discussion messages Student Help v 4 2 Shortcuts The Shortcuts feature lets you gain quick access to any lesson and topic within a course and also provides quick links to Discussion Chat and Notes for each lesson A Search button links to the Search feature which lets you search for strings of text across all topics with each lesson Notes Discussion and the entire Resources area including the Glossary Internet Links FAQs and References To use Shortcuts After logging on click Shortcuts in the left side navigation bar and choose from the following options Notes Click the plus sign next to a course or lesson folder to expand the folder A minus sign next to a course or lesson folder indicates that the folder is fully expanded Click on the minus sign to close the folder Within each lesson folder you will see links to Chat Discussion Thread Notes and each topic within the lesson Click on any of these links to go to that section of the lesson Click the Search button In the Search For field enter a term or string of characters you wish to locate In the Search In pull down menu choose an area of the database where you wish to search Choose from All Discussion FAQs Glossary Internet Links Notes References and Syllabus Note The Syllabus selection covers all course content A list of links where the specified text was located will
13. no assignment for that particular lesson There is no text box to work in for written assignments responses need to be saved in Notes or in separate word documents to be sent to the instructor in a designated form of communication Example Your instructor might ask you to write down some observations and submit them through the Class Mailbox To use Assignments e After logging on to your course go to a course content page for a given lesson from the Syllabus select a given topic Click the Assignments icon at the top of the page e Use the Lesson pull down menu at the top of the Assignments window to check assignments for other lessons in the course Note The instructor can also enter information about Assignments in the Calendar 43 Bio Instructor The Bio feature provides an instructor profile that is much like your student Profile The instructor can provide an e mail address phone fax photo and other background information that can be viewed by students To access the instructor Bio There are several ways to access the Instructor Bio Choose from among the following methods Before beginning a course e Inthe left side navigation bar click Courses or Buy Course if enabled to see a list of available courses Click a course title to see the Overview page for the course Click the Bio icon at the top of the page When you begin a course for the first time e When you begin a course for the first time the Ov
14. operating systems IntraLearn will no longer address any issues related specifically to these operating systems The specifications listed on the following pages apply to e IntraLearn LSP 4 0 2 and above e IntraLearn XE 4 0 2 and above e IntraLearn SME 4 0 2 and above 82 Server Requirements Operating System Windows Server 2003 Standard Edition Windows Server 2003 Enterprise Edition Windows Server 2003 Datacenter Edition Windows 2000 Server with SP4 or later Windows 2000 Advanced Server with SP4 or later Windows 2000 Datacenter Server with SP4 or later Database SQL Server 2000 Standard Edition with SP4 or later SQL Server 2000 Enterprise Edition with SP4 or later SQL Server Reporting Services Web Server Components Microsoft Internet Information Services IIS 6 Microsoft Internet Information Services IIS 5 Microsoft NET Framework 1 1 0 0 Application Server Macromedia ColdFusion MX 6 1 Application Server Hardware Specifications 512 MB RAM 30 MB hard disk space CD Drive Tape backup device recommended IntraLearn application only This does not include the disk space requirements for database application server and other web server components Consideration must be given for growth requirements as courses are added to the application and the number of students increases Student Help v 4 2 83 84 User Requirements PC Windows XP Windows 2000 Windows 95 98 Internet Expl
15. return to the Calendar page e Click Previous or Next to view other days with scheduled events e To print postings go to the File menu at the top of the Calendar window select Print e Close the window to return to the course content page Notes o It is up to you to go in to the Calendar and look for scheduled events Check the Calendar frequently e Information about Assignments can be posted in the Calendar or in a separate Assignments page that you access by clicking the Assignments icon at the top of the course content page e The Calendar is a read only feature for students To send messages to your instructor or other learners use Chat Discussion Class Mailbox or Teams 47 Chat The Chat feature provides an area for live messaging You can post messages attach files and send e mail to any individual who is in the chat room To access Chat After logging on to your course choose from the following options To use Chat In the Chat area 48 Click the Chat icon on any course content page Click Communicate in the left side navigation bar Click Chat A list of lessons will appear with the total number of chat messages for each lesson and a Last Posted Date Click lesson name to enter the Chat area Click Shortcuts in the left side navigation bar Select a particular course and lesson then click Chat beneath the name of the lesson A list of lessons will appear with the total number of chat messages for each
16. the page link to other Resources features FAQs Glossary and References 65 Lessons List You can view a list of all lessons in your course before you begin The Lessons list is similar to a Syllabus except that the topics cannot be selected to take you to a course content page To access There are two ways to access the Lessons list before you begin a course 1 Before logging on click Courses or Buy Course in the left side navigation bar Click a course title The course Overview page appears Click the Lessons icon at the top of the Overview page 2 After logging on click the course title of course in which you have enrolled but have not yet started The course Overview page appears Click the Lessons icon at the top of the Overview page 66 Student Help v 4 2 Location The Location icon tells you where you are in the course Syllabus A pop up window displays on top of your current course content page To use Location 1 After logging on to your course go to any course content page select a topic from the Syllabus 2 Click the Location icon The entire course outline will appear The lesson and topic where you are will be highlighted with an arrow pointing to the topic where you are 3 Close the pop up window when finished 67 Notes The Notes features lets you store class notes for each course Stored chronologically Notes can be used like virtual Post its This feature is best for short direct jot
17. time 1 Click either Courses or Buy Course in the left side navigation bar The Buy Courses link will appear if your organization allows you to pay for courses online The Courses page will appear next where you will select the courses you wish to take 2 Select a course e To help locate a course use the Search feature at the top of the page or click an appropriate category from the list at the top right side of the page e For background information click a course title to see a course Overview e To enroll in a course click the check box next to the course title and click Enroll Now You can click more than one check box if desired 3 Enter a user name and password personal contact information and if appropriate payment information The program will then guide you through the few additional steps you need to complete to complete the enrollment process e The specifics steps you will follow vary slightly depending on a whether you are a returning student or a new user to the system and b the type of payment method chosen by your organization Note You may not know in advance what payment method is in effect You will be prompted as you go along to supply the necessary information The table below outlines the steps that occur in each situation The program will also guide you through the process Payment Method Procedure Direct Access registration allows you to begin a course as soon as you supply a user
18. will appear Click a course title to begin a course Refer to the Beginning a Course section of Help for more information 29 30 Information Provides a page for additional customized information that is supplied by your instructor or system administrator For example you might find registration procedures or facts about your organization or learning center Provides sample courses that you may try for free After you have logged on with a user name and password the selections in the left side navigation bar change If enabled the following links will appear after you select a course the instructor can disable links to Profile Search and Shortcuts Selection My Courses gjo a as lo E Function Lists all courses in which you are enrolled Symbols to the left of the course titles indicate the status of the course Not Started In Progress Complete Expired Course Availability is listed to the right of the course title Open or a given expiration date set by the Instructor Holds information that identifies you as a student including your user name and password and personal contact information You can also enter personalized settings that impact Chat the Class Mailbox and other course features In some courses instructors may ask you to store files on your machine that are associated with the course in your Profile you will designate the drive on your machine where the associated fil
19. you are enrolled Note The Type column indicates whether a particular title is for a course or an event For all courses the entry for the Type column is Online For events the type of event is listed Seminar Class Live Online Event Media based Course or External Other Vendor Your first and last name will appear at the top of the My Courses page For each of your courses or events the page also includes Course or Event Code Title and Availability Open Expired or for a given date range Small symbols to the left of the course title indicate your status Not Started In Progress Completed or Expired Roll your mouse over the symbols for a definition To view courses or events category A Category pull down menu is located at the top of the My Courses page Select All Categories from the menu to see all courses and events in which you are enrolled or select a specific category Note Courses and events that do not fall within a specific category will be listed under the General category To begin a course Click a course title e f you are entering a course for the first time a Course Overview page will appear click the Begin button at the top right side of the page to begin e Refer to the Navigation section of Help to access the different areas of the course To begin an event When you actually begin the event depends schedule set by the instructor and the type of activity However as far as your record in the student Grade
20. Buy Course Keys Use Course Keys Function Click either Course or Buy Course if you need to enroll in a course Buy Course will appear only if your organization allows you to pay for courses online Either link will take you to the Courses page which lists all available courses Click a course title to see an Overview page for a given course Click the check box next to the course s you wish to take and click Enroll Now to begin the enrollment process See the Online Enrollment Registration section of Help for details To narrow the display of available courses you can select a specific Course Category at the top right side of the page For use by administrator who wishes to purchase Course Keys that will be distributed to students and not use by students Students see Use Course Keys below Course Keys are special access codes that allow students to enroll in a course directly without having to submit payment information The Use Course Keys link will appear only if your organization has chosen to allow the use of Course Keys If you are authorized to use a Course Key it will be provided to you by your organization See To Use Course Keys in the Online Enrollment Registration section of Help for procedures Click Log On in the left side navigation bar Enter your assigned user name and password then click the Log On button beneath the user name and password fields A list of all courses in which you are enrolled
21. Ga Oe ea 44 50 72 RQ EEE EEE ZE ZE EE 16 23 25 ERa a EE ZE ZE 56 External Collaborative ToolS visi viii 58 TS ER 59 A A seeaanetsnennsmacnonanenenenenancnaecneceeananandnanamecemeransnenatenetumenteaezer 60 First Page COMET AES uiucaianiacanin iia beans tattooed to yams dium iS 26 Forget User Name and Pass WO aida 64 Elbe 61 Grade BOO AAA Aa 62 Lale EGO teca SE a R REEE OE 78 ASTUCIA is 44 72 Internet En RE od N 65 Legal Informatii eii 4 LSO Aba 66 LACA A NAS 67 WO A a i i o ae 13 14 My COUTSE Serera a EORR aa 23 MY SEIIS S aulleigts TS OO ear ae n N O O ANAA 27 LA FWA Co Fe ll repre spots 29 32 33 NOCES asii 68 Online Enrolment OVENI EW iain ciassasscnad qth aanicnseatenndesedenabennianndabedenndebadaaadonnbanadebedametonnbanatessaamnianreenes 17 Online Learning TDS iia AAA 8 A RE EN 69 70 A A Op e cie 7L Registratiom Procedures srren E OORA 20 SEE 72 O 74 SSL OL HE D L aia todas d rcass 75 Shortcuts to Help TOPICS nie AA A A 5 EU EN CR A A ssbb 73 SVMADUS NE eee Rate Cae Ke da nn Can On S Tune 32 A ER AM RS AM Aa jade nee Que Aue TT nn nn en tte eut 82 85 Teams Area Mine Eta 18 TOXUS ii AA 46 TO Use Course KEYS iii AA A AA AGA 22 TECUBIESNO EMR Ie ccc nanan Sts estes iia dico 81 e ee CR ER vane ES Te PE enon RE ne PP RU 76 USING Online Helpe rs dd de A A AAEN 1 Welcome Pages sis nee rte ee doremi 11 86
22. If you not yet started a course the Overview page displays automatically once you have clicked a course title Buttons at the top right side of the Overview page allow you to either begin the course or go back to a list of the courses for which you are registered If you view the page before beginning a course you will also see the following icons e Bio displays information about the instructor e Lessons displays the course outline a list of lessons and topics similar to a syllabus e Texts lists required and recommended books and supplies e After you have started a course go to any course content page by clicking on a topic in the Syllabus Click the Overview icon at the top of the course content page Note After you have started a course you can also e Go to the Roster and click on the instructor name to see the Instructor Bio e Go to the Syllabus to see the course outline e Go to the Resources link in the left side navigation bar to access required books and supplies or other material for the course 24 Student Help v 4 2 Event Overview Page If your organization offers events see the Courses Page for description you can click on an event title to view the Event Overview page If supplied by the instructor the page includes a description objective credit hours designation and price In addition the Event Overview page displays information about the number of students who have enrolled Max Seats indi
23. If your organization has authorized this type of enrollment you will be contacted and provided with a Course Key for each course in which you are allowed to enroll 1 On the Welcome Page click Use Course Keys in the left side navigation bar 2 Enter up to five different Course Keys for five separate courses Click Next to continue 3 Enter a user name and password e If you already have a user name and password you can enter it now e f you previously registered for any other course you were given a user name and password at that time Enter the same user name and password for this course e If you are a new user you will be asked to fill out a Registration Form After completing the form you will be asked to create your own user name and password 4 A Registration Statement will appear that summarizes the registration information and course selections you have entered 5 Click Begin at the bottom of your Registration Statement The courses in which you are enrolled will be listed see My Courses page Click a course title to start the course 22 Student Help v 4 2 Beginning a Course My Courses Page The My Courses page is the first page you will see after you log on and lists all the courses in which you are enrolled This page is your entry point into a course If your organization offers events in addition to online courses you will see the titles of events in which you are enrolled along with any courses in which
24. Individual terms may be included in the content of the course but the Glossary provides an organized and detailed list To use Glossary 1 After logging on click a course title 2 Click Resources in the left side navigation bar Then click Glossary 3 Select the letter of a known term you want to look up This will take you to an alphabetical listing of glossary terms and definitions for that letter 4 Return to the course by clicking any button on the left side navigation bar Note Icons at the top of the page link to other Resources features FAQs Internet Links and References 61 Grade Book Your personal grade book lets you view grades in any course from one central place You can check individual grades scoring weights look at instructor comments exam details your overall course grade and course status Your grades are private and can only be viewed by you and your instructor Types of Grade Books Your instructor can choose from two types of Grade Books The Pre Defined Grade Book the most common choice displays your exams scores on the main page and has a link to View Grade Detail where you can see your overall grade for the course plus a breakdown of scores you were given for Activities Participation and Exams Note These are pre defined grading categories and not all instructors will assign a score for Activities and Participation The Custom Grade Book has a different format and lists grading categorie
25. Scroll bars allow you to scroll through text in both the left and right frames e Click and drag on the window borders to expand the pop up window to a desired size or click the maximize button to display a full page Click and drag on the title bar to move the pop up window Tip Use the menu at the top of the pop up window to search for text on a given page Click inside the page in Help that you wish to search then click Edit Find from the top menu Enter the word or phrase you want to find To print Print an individual Help page Right click in the right frame of Online Help where the Help information is displayed then select Print from the pop up menu that appears above the Help text Print the Table of Contents Right click in the left frame of Online Help where the Help Table of Contents is displayed then select Print from the pop up menu that appears above the Table of Contents Note Before right clicking expand any books in the Table of Contents that you would like to print Next right click in an area that is not directly on the list of books and Help pages in the Table of Contents for example immediately beneath the list of books Otherwise the Print selection will not appear in the pop up menu Powered by intralearn 2005 IntraLearn Software Corporation All rights reserved Student Help v 4 2 Differences in Course Formats Look and Feel e The look and feel of your course buttons icons
26. Student Help v 4 2 Last Update J une 2005 Table Of Contents About gl Serer treet errr tr reer tree a rr err rrr 1 Using Online Help raisses ra a td Ra 1 Differences in Course Formats Look and Feel 3 Legal informate a is 4 Shortcuts to Help TopleS ac 5 Shortcuts to Help Topless iii AAA 5 A o E nnmnnn 7 LSarmina OVERVIEW es ni islote eles ona idad a ee 7 Online Learning TIPS ixus a a ras 8 Welcome LOG On a 11 Welcome PAS SR AA A A ne Sa ne 11 LOG Oia A A A AA A etant 13 Log On Active Directory asin dada 14 INTOFMatIOn PAGS us ode e 15 Demo POO Gia iii A A A A AA 16 Online EnFOlIMONE cian 17 Online Enrollment Overview viscoscancar miii 17 Gott ses PAR iniciado 18 Registration PrOCCOUNRES asi aos 20 TO USE Course KEYS usara eds ras aia 22 Beginning COUFSA a ia 23 My COURSES Pag Sintra id dic tana ido 23 Course Overview Pad Betania cadete a 24 Event Overview Page isa nsae annee ter tenor aii 23 ESE Page CONtenES acontecido nie pirita 26 My Sills SRUIBMAGE ON eee asile onde niet ss 27 DNIVIGA CIO ii 29 Left Side Navigation Barataria 29 Syla DUS catas in E E E aia daoo 32 Course Page Navigatio estaca aideso anie na a e Ta 33 Course Page CONS a tee e a a R 34 Course Features a 37 Course Features OVERVIEW nic di 37 ANNOUNCEMENTS Aida 42 ASSIGAMENES ste ado eee ld tada 43 Bio INSUCLON ui iniciada dais cilaiaad 44 BOORMIGEK ER NS sde den ne ne Re 45 BOOKS and SUP PGS sii seeds nd en nent terne MR NT n
27. There is a separate discussion area for each lesson in the course If your instructor has assigned you to a Team there is also a separate discussion area reserved for member of your team To access the Discussion area After logging on to a course choose from the following options Click the Discussion icon on any course content page Click Communicate in the left side navigation bar then click Discussion A list of lessons will appear with the total number of postings for each lesson and information on recent activity Click a lesson name to enter the Discussion area Click Shortcuts in the left side navigation bar Select a particular course and lesson then click Discussion Thread beneath the name of the lesson If your instructor has assigned you to a Team you can also go to a separate Discussion area specifically for that team Click the Team icon at the top of any course content page then click the name of the team Next click the Discussion icon at the top of the Teams assignment window Members of the team are listed at the top of the window To use Discussion From the main page of the discussion area Choose a lesson from the Lesson pull down menu All existing messages for that lesson will be displayed in the lower portion of the page The author s name and date and time of the posting are listed to the right of the subject Unread messages are marked with a red arrow and previously read messages are marked with a blue
28. Upload Delete files e Click Files to upload files Browse to the document you wish to upload then click Upload File The files that you upload will be automatically submitted to your instructor To delete a file and thus remove it from the view of the instructor click Files place a checkmark in the Delete check box next to the file you wish to remove and click Delete Click Exit to return to the Teams main page 77 Teams Area Inline Editor The Inline Editor simplifies and enhances word processing and formatting when entering text To access After entering the Teams area click on the Editor icon The Inline Editor appears where text is entered in the Submission area The Inline Editor allows you to e Select font style point size and display attributes e Control text justification and indents e Create bulleted and numbered lists and tables e Insert images Note e Internet Explorer is required e Macintosh does not support the Inline Editor To use Inline Editor Type in text copy and paste and format material as you like Control font style point size and display attributes bold italic or underlined text colored text or colored background behind text with the following selections Normal Times New Roman SIE B Z U E Set alignment indentation and bulleting with the following selections Eszl id Insert an image with the following selection Note e In order for an
29. ark a page while viewing course content and with your next log on you will return to that page View scheduled events for Exams Discussion Chat Assignments External Events such as meetings or Alerts Lists up to seven instructor posted events per date Allows live class communication Allows for individual class and external e mail Provides an asynchronous forum for robust class discussions The Exam icon links to a regular exam as opposed to a practice exam for a lesson Reports where you are in the course outline Student Help v 4 2 Displays a course description and links to course orientation features the My Courses page and the course itself If you are logging on for the first time you will also see icons that link to an instructor Bio Texts and Lessons Links to an area where you can keep personal notes for the course The Practice icon indicates a practice exam In appearance practice exams look the same as regular exams except that there are no essay questions and your scores are not kept in the database only you can view the result An instructor can create a survey for each lesson in the exam If there is only one survey for the entire course it is likely to be tied to the last lesson in the course Provides a link to team assignments if enabled by the instructor 53 Discussion The Discussion feature allows you to post and reply to messages in the form of discussion threads
30. at Class Mailbox and Discussion from the Communication link in left side navigation bar as well as from any course content page Notes are also available from the Shortcuts link in the left side navigation bar For more information on a particular feature click on one of the links in the first column in the table below Icon Feature Chat Class Mailbox 34 Description The instructor can post assignments in this area for each lesson in the course Bookmark a page while viewing course content and with your next log on you will return to that page View scheduled events for Exams Discussion Chat Assignments External Events such as meetings or Alerts Lists up to seven instructor posted events per date Allows live class communication Allows for individual class and external e mail Provides an asynchronous forum for robust class discussions The Exam icon links to a regular exam as opposed to a practice exam for a lesson Reports where you are in the course outline Student Help v 4 2 Displays a course description and links to course orientation features the My Courses page and the course itself If you are logging on for the first time you will also see icons that link to an instructor Bio Texts and Lessons Links to an area where you can keep personal notes for the course The Practice icon indicates a practice exam In appearance practice exams look the same as regular exams exc
31. category select another category from the list at the top right side of the page e Search by keyword You can also search for a course or event by entering a string of characters part of word or a word or phrase in the Search field at the top of the page The program will check for matches in the course code course title description objective or type e Search by type Click the entry for Type that appears beneath the course or event tile A list of all entries with the same Type will appear To view information about the course or event e f provided by the instructor basic information such as a description the number of credit hours designation e g a department within an organization and price will appear on the Courses page beneath the course or event title e For more information click a course or event title See Course Overview Page and Events Overview Page for details To select a course or event 1 Click the check box in the Enrollment column You can select more than one course or event if you choose Click Enroll Now to process your selection 2 Depending on the set up for your organization you may see a page that summarizes your selections and gives you the option to remove selections Click Confirm to process your choices or to remove a choice click the check box to remove the check mark and then click Update to process the change 3 Once you have confirmed the courses you have selected you will need
32. cates the number of students who are allowed to enroll Total Enrollment is the number of students who have enrolled to date and Seats Remaining indicates the number of openings left If the number of Seats Remaining is zero and you have not already enrolled in the event you can still enroll if you wish You will be placed on a Wait List until an opening becomes available At that time you will be notified by e mail that an opening exists and you will be asked to re register if you are still interested in the event The Event Overview page also includes links at the top of the page for information about other aspects of the activity such sessions and locations see details below To access Before logging on e After typing the URL click either Courses or Buy Courses from the left side navigation bar The Courses page will appear Click a specific event title in the list After logging on e On the My Courses page click an event title Links from the Event Overview Page Instructor Includes contact information for the instructor and may include a photo and background information Sessions Locations A session is an individual occurrence of when and where an event will take place A location can be a geographical location where an event takes place a room of a building a shelf in a library where material can be found or any other physical location that the instructor needs to specify Associated Media Associated Media incl
33. ce If none of the above scenarios fit clear your cache and try again Q am getting an error message that says my session has Timed Out What does that mean Your session is configured by default to time out after 20 minutes of inactivity If you receive a timeout message it is most likely because of one of the following T 2 There was a connection problem You cleared your browser s cookies while logged into your course You may have hit a key combination that logged you out of your course Your browser is not properly configured to accept cookies for your course If none of the above is the reason contact your instructor 81 System Requirements System requirements for operating IntraLearn software database server requirements plug ins and minimum client requirements e g workstation and browser are listed below IntraLearn s application server has been designed to effectively deliver large volume high transaction e Learning sites with features that support performance availability and scalability The application server component complements the use of known industry standard hardware and system software configurations that support scalability See the Checking Browser Settings document included on your installation CD for full details on cookies Java and JavaScript support Note IntraLearn has been shown to work seamlessly under Windows 95 98 ME However since Microsoft has discontinued support for these
34. ck a course title 2 Click Resources in the left side navigation bar then click References 3 Return to the course by clicking any button on the left side navigation bar Note Icons at the top of the page link to other Resources features FAQs Glossary and Internet Links 71 Roster Class List The Roster lists the names e mail addresses and locations of registered students At the top of the Roster you will also see the name of the instructor the instructor s e mail address and the total enrollment in the course You can e mail other students or the instructor by clicking an e mail address You can also find out more information about the instructor by clicking on the Instructor name If provided by the instructor phone number fax number a photo and background information will appear in an Instructor Bio To access After logging on and selecting a course select Roster in the left side navigation bar 72 Student Help v 4 2 Surveys A survey can be created by your instructor for any lesson in a course The appearance of a survey is similar to an exam with a range of question types including True False Yes No Multiple Choice and Essays If there is only one survey for a course it is most likely to be associated with the last lesson in the course Your instructor can choose to make the survey anonymous meaning that your instructor will only be able to see aggregate results from the entire class and will not be
35. ctor can create announcements for you throughout the duration of the course You will see the announcement either as a pop up window or as a full page announcement you click on the course title on the My Courses page Because the instructor can set an announcement to post and expire on particular dates you may see a posted announcement at any time during the course To view Announcements 1 The announcement will appear automatically when you begin your course click on the Course Title on the My Courses page 2 After viewing the announcement choose from the following options e For a pop up window display click the Close button to close the pop up window Click a topic in the Syllabus to proceed into the course or select another feature in the left side navigation bar e For a full page announcement click Syllabus in the left side navigation bar to continue in the course or select another feature in the left side navigation bar Note e If you are click the course title for the very first time a course Overview page will appear If there is an announcement the announcement will either appear in a pop up window or as a full page announcement after you click the Begin button on the Overview page 42 Student Help v 4 2 Assignments Assignments will appear as a pop up window when you select the Assignments icon at the top of any course content page Be sure to visit the assignment for every lesson A gray icon means there is
36. d Click OK to Continue You can now leave the course content area by clicking on any of the links in the left side navigation bar You can also log off entirely if you wish To return to the page that you bookmarked click My Courses in the left side navigation bar then click the course title The Bookmark feature is designed to let you return once to the point where you left off After that the program automatically clears the bookmark The next time you click the course title the program would take you to the course Syllabus In some installations the system administrator may a page other than the Syllabus as the first page that the student sees after entering a course See First Page Contents for details You can also bookmark an exam by clicking the Save amp Quit button on any page of an exam 45 Books and Supplies You can access a list of books and supplies before or after you begin a course To access Before logging on ii 2 3 4 Type in the URL for the site On the site Welcome page click either Courses or Buy Course in the left side navigation bar Click a course title Click the Texts icon at the top of the Overview page After logging on 46 Before you begin a course On the My Courses page click a course title The course Overview page appears Click the Texts icon at the top of the Overview page After you begin a course The Books and Supplies list is kept in the Resources area
37. dministrator the Syllabus may be the first page that you see when you log on and select a course The system administrator for your site has a number of other options when determining the first page a student sees after clicking a course title including the first page of course content or the page last bookmarked by the student a full page Announcement or an externally created HTML page Cou Student Help v 4 2 rse Page Navigation To get to a particular page within the text of the course there are several available navigation routes Notes You can use the Syllabus to go to a particular topic You can get around within a single lesson by clicking the links listed under the heading Other Topics at the bottom of the page You can navigate a whole course page by page by clicking the Back and Next buttons which take you to possible sub topic material that you cannot access through the Syllabus The Syllabus will take you to topics only If you click Syllabus in the left side navigation area to move to any topic within in a course make sure that you don t skip sub topic pages within a topic The best way to proceed through a course so you don t miss any sub topic pages is to use the Back and Next buttons or click a topic link at the bottom of any page If your instructor has created sub topics they can only be accessed with the Back and Next buttons Sub topics will not display in the Related Topics links on the bottom of th
38. e Book at any time After selecting the appropriate course click the Print Certificate link at the top right side of the page 51 Course Page Icons There are icons that the top of every course content page that you can click to access course features quickly Note To get to a course content page click on a desired topic within the Syllabus e Some course page icons may not appear at all if your instructor has disabled them e Gray icons indicate that designated features are enabled but no current assignment activity or data has been given for a particular lesson e Some course features are only accessible through the course page icon For example you can only link to Assignments or Exams by clicking on an icon Be sure to check each lesson to see if those icons are enabled they will be bright in color e For some course features you can link to a feature through the left side navigation bar in addition to a course page icon For example you can access Chat Class Mailbox and Discussion from the Communication link in left side navigation bar as well as from any course content page Notes are also available from the Shortcuts link in the left side navigation bar For more information on a particular feature click on one of the links in the first column in the table below Icon Feature Chat Class Mailbox 52 Description The instructor can post assignments in this area for each lesson in the course Bookm
39. e course page and will not display in the Syllabus Click the arrows to navigate from one sub topic to another You can use the Bookmark feature to return to a particular page if you exit from or you can use the Location feature to see where you are within the course outline Remember to check any bright icons at the top of the page for lesson specific assignments exams calendar dates or team activities These areas can be accessed only from the course content page Your instructor can choose to de activate certain features If you don t see them it means they re not enabled for your course 33 Course Page Icons There are icons that the top of every course content page that you can click to access course features quickly Note To get to a course content page click on a desired topic within the Syllabus e Some course page icons may not appear at all if your instructor has disabled them e Gray icons indicate that designated features are enabled but no current assignment activity or data has been given for a particular lesson e Some course features are only accessible through the course page icon For example you can only link to Assignments or Exams by clicking on an icon Be sure to check each lesson to see if those icons are enabled they will be bright in color e For some course features you can link to a feature through the left side navigation bar in addition to a course page icon For example you can access Ch
40. e files if given to you by your instructor Make your responses and assignments lively and interesting Participate in online peer interaction outside of live instructor led class time Make arrangements with a help desk Work with no more than two programs open ata time Online Learning Tips The same expectations and standards of communication are expected of you online as well as off line whether submitting a written assignment sending an e mail or entering a chat room Learn to allocate enough time before scheduled online class meetings assignments exams etc so that you are not caught behind Take note of the time it takes you to complete a lesson or an assignment and use that information to best plan your future online sessions Example Using standard copy and paste techniques you can copy your instructor s threaded discussion comments into your notes CD ROMs floppy disks or other media may be part of your required resources Client side designated files on whatever kind of disk are installed and read on your computer the client machine rather than on the Web server This is especially effective for large files that take a long time to download or read via Internet access See Associated Files for further information and set up Come to online assignments with prepared comments and questions that are lively informative well written and interesting The quality of communication with peers and
41. e in 46 Calendar nia idol tie a itaiec ne nee au pie Rita tn 47 A O hate nine etait atts 48 Class MADOX ne nn is Ache eee ele Re 50 Course Certificates coralina dista indiana 51 Course Page CONS MMS en even a tamed 52 DISCUSSION an a A EEEE A 54 EXAMS orina did ola 56 External Collaborative TOOIS era ias lab ateo 58 FAOS tit EEE dt 59 A orison orain uena lias diner iiinR O eE 60 Glossa snae aar aa a a a NNSA 61 Grade BORN iria 62 Forgot User Name and Password 64 Internet LINKS asii bd 65 Lescon A marstanasid bd ead ne mance teae cee neice riaeuinhd seamen A 66 OCATION 225 saumon andere e d ni dumiten dtanuiene Aelaiedseunealendeanamanatddars 67 NOTES ita renier etaient dentiste eee te tite 68 Prone A ni One a a lee de A D na ne 69 Profile Active Directory Annie ata 70 REfErENCE Sunu a a aa aa had aaa 71 Roster Class LISO uds deidad ddr 72 SUR EN dasiiansstennneaaieuaniteamesen nema te toss tones Sa eet maceounetenndeden aaianmsadeteetnneasere 73 SN ci Te 74 MOTEC Ul ae rota lord o ida amen 75 TeaM Sui a dd 76 Teams Area Inline Editoris iirinn ites ta a i i ia i 78 Tech Support Requirements s s ssssssssususununnunnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 81 Troubleshooting sise id a een 81 System REQUINEMEMUS podar mines inutile 82 About Help Using Online Help Version 4 2 Online Help for the student answers frequently asked questions and provides step by step procedures for taking online courses The Course Features sec
42. ectual property Other product and company names mentioned herein may be the trademarks of their respective owners 2005 IntraLearn Software Corporation All rights reserved Student Help v 4 2 Shortcuts to Help Topics Shortcuts to Help Topics The table below contains links to frequently accessed Help pages Note You can find these links as well as links to additional topics in the Table of Contents and Index Shortcuts Announcements Course Keys Help Online Enrollment Assignments Course Page Information Profile Student Navigation Page Associated Files Course Page Internet Links References Icons Bio Instructor Left Side Registration Navigation Bar mae e a O a Books and FAQs Location Supplies Feedback Log On Calendar Chat Forgot User My Courses Name and Password a o Surveys _ o Course Overview Page Teams Certificate Student Help v 4 2 e Learning Overview e Learning Overview The e Learning platform you are using gives you a framework for informed interesting and interactive learning It allows for secure and dynamic learning with live and asynchronous areas of participation You will receive quick assessment feedback and enjoy numerous modes of communication with peers and instructors Here are some of the major features of this courseware e Learning Features Allows your instructors to create and maintain course material Course Management assignments exams a class grade boo
43. enabled connects to a survey software on the Web Terms and definitions related to the course Check individual grades scoring weights look at instructor comments exam details your course grade and course status For use in case you have forgotten your user name and password Provides links to Web sites with additional information Provides a list of lessons and topics within a course before you select a course similar to a Syllabus but with no links to course content Reports where you are in the course outline Links to an area to keep notes for each lesson Student Help v 4 2 Left side navigation bar Communicate link Left side navigation bar Resources link Left side navigation bar Communicate link Left side navigation bar Resources link Left side navigation bar Grade Book link Log On page Left side navigation bar Resources link Before Logging On Left side navigation bar Courses or Buy Courses link then click on a course title to get to Overview page Click on Lessons link at top of Overview page After Logging On Select a course in which you are enrolled but have not yet started Overview page will appear with link to Lessons Course content page icon Left side navigation bar Shortcuts link Course content page icon 39 Overview Profile References Roster Class List Search Shortcuts 40 Displays a course desc
44. ent e When you first open a browser a pop up dialog box will appear with a request to enter your assigned user name and password e After entering the user name and password you will be logged on as a student and a list of all courses in which you are enrolled the My Courses page will appear Within the same browser session e If you keep the same browser session you can visit other Web sites and return to the URL for your learning site You will not be asked to enter a user name and password again e Upon typing in the URL you will be logged on a student and the My Courses page will appear With a new browser session e If you have visited your learning site and then ended the browser session you will need to go through the same procedure as for an Initial Log On if you open the browser and type in the URL for your learning site e Enter your user name and password in the pop up dialog box will be logged on a student and your My Courses page will appear Notes e Time Outs Your session is configured by default to time out after 20 minutes of inactivity e With Active Directory students are not eligible to self register for courses 14 Student Help v 4 2 Information Page The Information page provides a place for specific and customized information about your organization or learning center Note Your organization may choose not to offer an Information page To access 1 After entering your URL click Inf
45. ept that there are no essay questions and your scores are not kept in the database only you can view the result An instructor can create a survey for each lesson in the exam If there is only one survey for the entire course it is likely to be tied to the last lesson in the course Provides a link to team assignments if enabled by the instructor 35 This page intentionally left blank 36 Student Help v 4 2 Course Features Course Features Overview In addition to the core content of your course there are many other features that can accompany and enhance the course material For example you can also get Assignments take Exams view your personal Grade Book communicate with other students through Chat and Discussion look up Books and Supplies needed for the course and navigate quickly to certain pages in the course through Shortcuts and Bookmarks These and many other features are outlined in the table below Note The instructor can choose to enable or disable certain features within a course so it is possible that not all of the features listed below will be available Click on any of the links in the first column of the table to go to detailed instructions for that feature Some of the features are accessible in more than one place in the course see the Where to Access column for details Function Where to Access Appears with Overview page or appears automatically upon beginning a course
46. erview page appears before you enter the course Click the Bio icon at the top of the page After beginning a course e Click on the link to the Roster in the left side navigation bar and then click on the instructor name Notes e Your instructor may choose to not include a Bio If so the Bio icon will not appear on the Overview page e To e mail your instructor choose from the following options after logging on o Click Communicate in the left side navigation bar Click Class Mailbox In the To pull down menu the instructor s name will be indicated by an asterisk o Click Class Mailbox from any course content page In the To pull down menu the instructor s name will be indicated by an asterisk o Click Roster in the left side navigation bar Click on the instructor s e mail address at the top of the Roster page 44 Student Help v 4 2 Bookmark The Bookmark feature allows you to leave the course content area of the course and return to the page where you left off For example you might be reading the text for a particular topic and wish to check Chat or Discussion or to log off entirely If you have bookmarked the page before exiting you can go directly to that page the next time you enter the course by clicking the course title on the My Courses page To use Bookmark ii Notes On any course content page click the Bookmark icon at the top of the page You will receive the message Page Bookmarke
47. es will be stored Links to detailed grade information for each course in which you are enrolled Searches for a particular keyword or phrase in various areas of the course including Discussion FAQ s Glossary Internet Links Notes Reference or the Syllabus course content A pull down menu allows you to search areas in the pull down menu or to narrow the search to one area For any course in which you are enrolled allows you to quickly link to Chat Discussion Notes and course content for a given lesson Accesses Online Help 3 Once you select a course there are several ways to navigate Student Help v 4 2 e The Syllabus provides a course outline and a route through each lesson e Course Icons at the top of the content page link to selected activities e At the bottom of course content pages Back and Next buttons provide easy access to adjacent topic content e In addition to the navigation links listed above the following additional selections appear in the left side navigation bar if enabled by the instructor Selection Syllabus Resources Communicate Note Function Displays the course outline with links to each topic within each lesson Use the Syllabus is also a quick way to navigate within a course Click on a topic to go to see the full course content for that topic Lists the names e mail addresses and locations of registered students plus the name and e mail address of the instructo
48. files below e The team is also has a special areas for Notes Discussion Chat and e mail that are separate from the regular class Notes Discussion Chat and e mail See Team Notes Team Discussion Team Chat and Team Mailbox below Entering Text in the Submission Area e Once you have become the Editor you have control of the Submission area You can type in plain text directly or use the menu at the top of the text area called The Inline Editor to enter enhanced text with different selections for font size color positioning etc You can also insert images or tables See Inline Editor for more information 76 Student Help v 4 2 e If you don t see text in the Submission Area text box click the Refresh icon at the top of the page e Each time you click the Post button your changes will be saved The instructor can also view the text that you Post at any point in your work on your assignment and send you comments The instructor should not grade the submission until after the assignment due date Team Notes e Click Notes to access the teams Notes area Here notes are shared among all team members Team Discussion e Click Discuss to enter a discussion with other members of the team Team Chat e Click Chat to go to the chat area for the team Team Mailbox e Click Mailbox to send e mail to other members of the team In the To pull down menu you can select All Members or individual members of the team
49. he correct answer in Exam Results until the final allowed attempt for example attempt number 3 of 3 permitted attempts Your instructor may choose to activate a Related Topics feature You will see a Related Topic icon next to the question in the exam you may see the icon in the exam itself or in the Exam Results page Click the icon to link to course material that is related to the question Your instructor can prevent you from going on to the next lesson in the course until you have passed the current exam Your access to the exam may be restricted to certain dates and time A message will appear on the Directions page to let you know when the exam is available 57 External Collaborative Tools You can hold face to face conversations and collaborations from anywhere around the world using external collaborative tools like MS Netmeeting s audio and video conferencing or Centra Software s eMeeting Web conferencing or virtual classroom With External Collaborative Tools you get a complete set of capabilities for live e Learning in scalable extensible Web applications Ideal for highly interactive team collaboration virtual classrooms and hands on training ECT can support hundreds of simultaneous users in a live structured environment for hands on technical training online workshops and labs virtual universities and product training To use ECT 1 After logging on click Communicate in the left side navigation bar 2 Clic
50. he exam are graded you can check the Grade Book for your total score A practice exam is very similar to a regular exam except that there are no essay questions scores cannot be seen by the instructor and scores are not kept in the database You will see your score immediately upon completion of the practice exam but cannot view it later on For regular exams you can view your grades at any time by checking the Grade Book Instructors have a degree of flexibility in designing exams For example the exam may or may not have a time limit or you may or may not be able to retake the exam to improve your score For more information on special features that can be incorporated into an exam see the Exam Special Features section below Check with your instructor to find out how your particular exams have been designed To take an exam 1 Click the Exam icon for a regular exam or the Practice icon for a practice exam on the course content page 2 Before you enter the exam a Directions page will appear Be sure to read this section before you begin The Directions page lists the number of questions in the exam the time allowed the score required to pass and the maximum number of attempts The lower section of the Directions page tells you how to navigate within the exam how to save your work how to bookmark your place within an exam and how to submit your answers 3 Answer the exam questions 4 Click Submit Exam to record your
51. hich can be accessed through the Info link on the Welcome page to outline the online registration procedures that apply to their site The instructions are then accessible to students before they log on 17 Courses Page You can access the Courses page before you log on This page is similar to a course catalog listing all available courses with links to detailed descriptions of every course If your organization has enabled online registration you can enroll in one or more courses directly from this page Some organizations may list scheduled events that are offered separately from online courses Examples of events include in person seminars or class meetings live online events or video or media presentations You can enroll in an event in the same way that you enroll in a course To distinguish between a course and an event on the Courses Page check the entry for Type that appears in the line below the course or event title For all courses the entry for Type is Online For events the entry for Type is one of the following Seminar Class Live Online Event Media based Course or External Other Vendor To access After entering the URL click Courses or Buy Courses in the left side navigation bar of the Welcome page Courses and events will appear in alphabetical order and may be listed within particular categories To locate a course or event e List by category If you do not see a course or event you are looking for in one
52. image to appear you must upload the image From the Teams main page click Files Cut copy and paste with the following selections BA Use the following selections to insert and modify tables De gt y Y Be eS Notes e You can cut copy and paste text from an external document 78 Student Help v 4 2 e Certain typographic characters such as smart quotes may not paste correctly into the Inline Editor Check to make sure all characters are recorded accurately before submitting an assignment 79 This page intentionally left blank 80 Student Help v 4 2 Tech Support Requirements Troubleshooting Questions from first time users Q am entering the user name and or password was given but I still can t log in Why ll 4 Be sure that cookies have been enabled on your computer otherwise access to courses will be denied To enable cookies go to Tools Internet Options Privacy Advanced Select Override Automatic Cookie Handling Check that your user name and password are spelled correctly and that the Caps Lock key on your keyboard is off If you have a firewall on your home computer you will need to add a rule that allows incoming and outgoing traffic through your firewall for your online course s URL Consult your firewall s user manual for further information If your computer is part of a network with a firewall that you do not have access to contact your IT administrator for assistan
53. instructors will be greatly enhanced The more you use tools and techniques the better you will be at taking online classes making for a better overall learning experience This will help you to handle technical problems that occur during class Your instructor can assist you in locating your neighborhood help desk You ll stretch your computer s memory by keeping too many programs open Example If you need to create an image and paste it into a communication make sure you close out of your graphic authoring program before continuing Student Help v 4 2 Share your experiences Peers and teachers can benefit from your experiences and with others vice versa You can read through the Help files systematically to Read the Student Help become familiar with course navigation and features manual Familiarizing yourself with the course in this way can save hours of clicking and surfing This page intentionally left blank 10 Student Help v 4 2 Welcome Log On Welcome Page The Welcome page is the first page to appear when you type in the web site address URL for your learning site Note This page does not apply to installations with Active Directory your organization will inform you if you have this type of log on procedure Refer to Log On Active Directory A message from your organization will appear in the main display area If you have already been assigned a user name and password you can enter it he
54. ized to use a Course Key it will be provided to you by your organization See To Use Course Keys in the Online Enrollment Registration section of Help for procedures Click Log On in the left side navigation bar Enter your assigned user name and password then click the Log On button beneath the user name and password fields A list of all courses in which you are enrolled will appear Click a course title to begin a course Refer to the Beginning a Course section of Help for more information 11 Provides a page for optional customized information that is supplied by Information your instructor or system administrator For example you might find registration procedures or facts about your organization or learning center Provides sample courses that you may try for free if offered by your organization Note After you log on the selections that you see in the left side navigation bar will change See Left Side Navigation Bar in the Navigation section of Help 12 Student Help v 4 2 Log On Note If your installation has Active Directory please refer to Log On Active Directory Your organization will inform you if you have this type of log on procedure To log on Your organization will supply you with a URL web site address for the course as well as a user name and password 1 Enter the web site address in your browser The Welcome page for your site will appear 2 Click Log On in the left side na
55. k reference material class surveys and more Provides password protected registration orders and course Security s Offers a class Calendar live Chat feedback a Discussion area to post and reply to threaded messages e Mail Notes and external collaborative tools such as e conferencing Communication If your instructor has grouped students into Teams there is a separate Chat Discussion Notes and e Mail areas that can be used by each team Provides rich interactive audio video animation and e conferencing Includes Books and Supplies Glossary References Internet Links and FAQs Resources If enabled SkillBridge provides skills gap analysis reporting and tracking Course Navigation Lets you structure and pace your own learning Instantly grades exams and updates student Grade Book instructor can manually enter scores for participation discussion or other components of the class Instructors can also manually grade essay questions from exams See Online Learning Tips also in this section of Help for information on effective course learning and participation Online Learning Tips Here are some practical suggestions for taking a course online Use appropriate Internet etiquette save your work off line learn to copy and paste be patient and manage your time effectively Use Internet etiquette Be patient and manage your time effectively Use copy and paste techniques Use client sid
56. k External Collaborative Tools to launch the application 3 Any ECT will come with its own system Help Note In LRN courses there will be an ECT link at the top of the page with other course feature links 58 Student Help v 4 2 FAQs The Resources area includes Frequently Asked Questions as course reference material To use FAQs 1 After logging on click a course title 2 Click Resources in the left side navigation bar Then click FAQs 3 Read FAQs Return to the course by clicking any button on the left side navigation bar Note Icons at the top of the page link to other Resources features Glossary Internet Links and References 59 Feedback This communication feature lets you take a course evaluation or other questionnaire from a third party source Your instructor can enable this link to an outside survey software To use Feedback 1 Click Communicate in the left side navigation bar from anywhere in the course 2 Click Feedback Follow any instructions from your instructor Fill out the online survey and submit 3 Close the window to return to your course Note Your instructor can also create course surveys that you can access from the Survey icon at the top of any course content page This type of survey is not linked to external software 60 Student Help v 4 2 Glossary The Resources area includes a glossary with terms listed alphabetically with brief definitions as course resource material
57. l the submitter Above the text box where the message is displayed click E mail Author to send an e mail to the submitter e View an entire thread Also above the text box where the message is displayed click View Entire Thread to see all messages in the discussion thread Scroll up and down to see all the postings e Marking messages as read When you click View Entire Thread new messages will be indicated by a New graphic beside the date of the message To mark a message as read click the Mark as Read check box next to the message then click Submit at the top right side of the window To mark all messages as read use the Mark pull down menu at the top of the page and select All New then click Submit To view an attachment to a message e Ifa file has been attached to a message the file name will be listed next to the heading Attachment beneath the message Click the file name To reply to a message e Click Reply at the top of the window See instructions above for using the Inline Editor to enhance text in the body of your message You can also include an attachment with your reply if you wish Click the Post button to post the message e At the top right side of the window click Main to return to the Discussion main page the list of all messages within the current lesson Summary to view activity for all lessons in the course or Exit to exit entirely from the Discussion area e If you click Main to return to the Discussion
58. lesson and a Last Posted Date Click lesson name to enter the Chat area If your instructor has assigned you to a Team you can also go to a separate Chat room specifically for that team Click the Team icon at the top of any course content page then click the name of the team Next click the Chat icon at the top of the Teams assignment window Members of the team are listed at the top of the window choose from the following options To post a message Enter a Chat message in the text box Click Enter to post the message which will appear in the upper area of the Chat window To enter text in color Click the Set Font Color button either before or after typing text in the text box You will not see the color change until your message is posted You can change the color of the entire message but not of individual words To attach a file to a message Click the Browse button and locate a file on your computer Click Enter to post the message with attachment Keep the filename of the attachment under 50 characters long To view an attachment to a posted message In the upper area of the chat window the attachment will appear as a document icon immediately before the message Click the icon to open the attachment To see a complete list of users who are currently participating in Chat See the Who s In column on the right side of the window The instructor as well as students can participate To send an e mail to someone in the chat ro
59. low this procedure a Click Skill Queries Reports b Select Individual Reports c Click My Development Plan d Choose either Learning Event View course listing or Skills View skills list e Select one or more courses f Click Submit This will take back to your My Courses page in IntraLearn where you can then take the new courses 5 Continue to navigate through the SkillBridge site using Help as described above 6 Exit SkillBridge by clicking Logout on the SkillBridge left side navigation bar 27 This page intentionally left blank 28 Navigation Student Help v 4 2 Left Side Navigation Bar In the left side navigation bar you can access different links depending upon where you are in a course For example after you have entered the URL for the course but have not yet logged on you can select links to course information a demonstration area and a course catalog As you proceed into the course links to more features become available Some selections in the left side navigation bar duplicate the linked icons at the top of all course content pages making it easy to get around in the course Your course provider may choose to customize the look and feel of buttons or disable some altogether The table below describes the functions of each navigation link 1 After you enter the URL for the course but before you log on a Welcome page appears with the following links Course or Buy Course
60. main page after posting a reply you will see that the reply is visually indented from the message you replied to e When replying to a message the system will include the original message in the body of the reply It is recommended that you delete any unnecessary text from the original message before posting your reply Note e Keep discussion thread entries under 4 000 characters If you want to create longer thread entries attach as separate files e The instructor and system administrator have the capability to view edit and delete any messages that have been posted 55 Exams Introduction Your instructor can choose to set up both practice exams and regular exams for any lesson in the course Some instructors may have an exam that accompanies each lesson other instructors may have exams for a few lessons or perhaps only a final exam with the last lesson of the course You should check the top of course content page for each lesson to see if the Exam or Practice icon appears If either icon is present then there is a regular exam or practice exam for that lesson Exams can contain several question types multiple choice true false yes no fill in the blank and essays You will be able to see your score immediately upon completion of the exam with one exception If the exam includes an essay question the instructor will have to assign a grade manually to the essay before you can view your total exam score Once all essays in t
61. name and password and supply personal contact information if you area new user You do not need to submit any payment information 1 Enter your user name and password if you already have them from another course 2 If you are a new user you will be asked to fill out a Registration Form Next you will be asked to create your own user name and password Direct Access 3 A Registration Statement appears that summarizes the information you have entered and lists your course selections Click Begin at the bottom of the page to go to a list of courses in which you are enrolled 4 Click a course title to start the course 20 Credit Card Contact Me or Custom Payment Student Help v 4 2 Credit Card registration requires you to supply your credit card type number and expiration date before you can begin a course Once you submit the information you can begin the course right away 1 Enter your user name and password if you already have them from another course 2 If you are a new user you will be asked to fill out a Registration Form 3 Enter your credit card information which will be transmitted securely 4 If you are a new user create your own user name and password 5 A Registration Statement will appear that summarizes the information you have entered and lists your course selections Click Begin at the bottom of the page to go to a list of courses in which you are enrolled 6 Click a course title to s
62. nes referred to as a client machines these files will be automatically incorporated into the course material The files will be distributed in advance on CD ROM floppy disk etc and may be may be text graphic or multimedia files On the Profile page you select the Client Drive where the files will reside either the hard drive CD drive or network drive Note There is no client side file association for Macintosh After you select a client drive 1 2 3 Restart your computer before loading the disk drive material Log on again You can check the drive selection at any time by returning to your Profile Load the designated client side files The files will automatically be associated to the appropriate course pages To modify the Profile page Enter new text or edit existing text Click Modify to save changes Notes 70 The maximum length for User Name Password POP Mail User name Password and Chat Nickname is 40 characters You can enter either a POP Mail server IP address or a URL link for e mail such as Hotmail or Yahoo com in the POP Mail Server text field There is no client side file association for Macintosh Student Help v 4 2 References You instructor may provide a separate list of reference material for the course The References page is kept in the Resources area where you can also link to Books and Supplies FAQs a Glossary and Internet Links To use References 1 After logging on cli
63. ny given instructions or click Syllabus in the left side navigation area to begin Click the first topic of the first lesson to begin 26 Student Help v 4 2 My Skills SkillBridge Only If your organization has added the SkillBridge skill gap analysis module to your learning system you can access the SkillBridge site from the My Courses page SkillBridge gives you the ability to perform a skills assessment view a print out of your assessment and enroll directly in any required courses To access 1 After log on click the My Skills button on the My Courses page This will open up a pop up window displaying the independent SkillBridge skills gap analysis site 2 Resize the pop up screen so it allows you to view your IntraLearn left side navigation bar 3 Use SkillBridge Help to navigate the SkillBridge site Choose from the following options e Click the question mark on SkillBridge s left side navigation bar to open the Help Table of Contents e Click the question mark in the upper right hand corner of the main page for context sensitive Help particular to the page you are on 4 Choose from the following standard options e To perform a skills assessment click either Profile or 360 Assessment e To view or print a pre existing skills gap analysis report click My Development Plan To print simply use your browser s File gt Print feature e To enroll for IntraLearn courses based on your skills gap analysis report fol
64. of the database where you can also link to FAQs Glossary References and Internet Links 1 Click Resources in the left side navigation bar then click Books and Supplies Note The link to Books and Supplies will not appear if your instructor has not supplied any information 2 Exit the Resources area by clicking any button on the left side navigation bar Student Help v 4 2 Calendar In the class Calendar you can view events scheduled by the instructor for a particular course and date If a date on the Calendar is highlighted in red text at least one event has been posted There can be up to seven event types per date Exam Discussion Chat Assignment Meeting External Events such as e conferencing or Alert To access the Calendar After logging on and beginning a course e Click the Calendar icon at the top of any course content page To access a course content page click on a given topic in the Syllabus or e Click Communicate in the left side navigation bar then click Calendar To use the Calendar 1 Select a month and year choosing from the following options e Click the arrows forward or back at the top of the calendar to move from month to month e Select the Month and Year from their respective drop down boxes beneath the calendar and click Go 5 Click a highlighted date to view and print postings 6 A Scheduled Events window will appear Choose from the following options e Click Back to
65. om Click a user name in the Who s In column If that person has supplied an e mail address it will appear in the To field at the top of the e mail window To Refresh your messages In your student Profile you set a personal Chat Refresh Rate or how often new messages will be automatically posted in the Chat area ranging from every 5 seconds to every 60 seconds If you wish to view newly posted messages even before the system posts them automatically click the Refresh button at the bottom of the Chat window To view Chat History To view the dates and times of messages click the History button at the bottom of the Chat window Messages will remain in the Chat area until Student Help v 4 2 the instructor or system administrator deletes them Click Show Date Time to display the date and time each message was posted Click Close when you are finished To use Chat Expressions The instructor may have created a designated list of Chat Expressions e g GTG got to go BTW By the way etc If you select a Chat Expression from the drop down menu it will automatically be posted by itself as a message If you wish to include a Chat Expression in text that you enter in the text box you should type in the Chat Expression along with the text To create a Chat Nickname Go to the student Profile and enter the Chat Nickname field This name will appear instead of your regular user name in posted messages and in the Who s In column To exi
66. orer 5 5 Netscape 7 0 Macintosh Macintosh OS X Internet Explorer 5 2 Macintosh Edition Netscape 7 1 Macintosh Edition Mozilla Firefox Java2 Runtime Environment JRE Standard Edition a free download from Sun Microsystems required for system administrators and instructors to view the Hierarchy and for students to view SCORM courses Resolution 800x600 recommended General Requirements for HTML compliant Browsers Accepts cookies per port if cookies are disabled the student will not be able to log on Supports JavaScript 1 0 and Java 1 0 2 Supports XML parsing Supports style sheets Student Help v 4 2 Index PANT LG LE ELLE EL reer earner eee eset eee terre em nee ee ee ee ere ee ne 42 A 2222 montrera nent int 43 Associated Ale aaa ondaa oir 69 Bi MASA ada 24 44 72 BOOM ai ss as dis sis 45 BOOKS ADA TT 01e dic aa 46 CAN i is i i el I NAN A DO D EN DES SIN la 47 o 48 Melee s EE EEE EEE EEE EEE EEE meets 72 Glass Mabo AAA PP EEE EE EE ZE 50 Chent DIVER nia aise ope mioniearo o aaa 69 Course Cortificate assi OOO O a Eaa 51 SoS A EA EEE Chl OW nn T a O a a A ET 37 CE 22 COURSE OVERVIEW PATES ld di 24 Course Pade NEON S a A NE 34 52 Course Pade Navigatio aaa a AA 33 COURSES PAGS mesrine nina nid ins 18 D MO saisissant issued diese 16 Differences in Course Formats Look and Feel sssaaa na n a aa 3 DISCUSSIONS A ATE AE E T E AT A T T A A T A T 54 e Learning OEI ini it iii 7 Esmas O OS E O
67. ormation in the left side navigation bar of the Welcome page 2 Return to the Welcome page by clicking on the logo in the upper left hand corner or click on another link in the left side navigation bar for example Courses Log On or Demo 15 Demo Page The Demo page offers links to sample courses that you may try for free or to an online tutorial if one has been created in your system It will guide you through some of the features of the courseware and give you a sense of the look and feel of the site Note Your organization may choose not to offer a Demo page To access 1 After entering your URL click Demo on the Welcome page 2 Choose a course by clicking the course title After sampling a course or going through a tutorial you can return to the Welcome page by clicking the logo in the upper left hand corner or make another selection from the left side navigation bar for example Courses Log On or Information 16 Student Help v 4 2 Online Enrollment Online Enrollment Overview If your organization offers online enrollment you can self register in a course even without logging on When you enter the web site address URL for your learning site the Welcome page will appear Note Some learning sites are configured for a log on procedure called Active Directory and do not offer either the Welcome Page or online enrollment your organization will let you know if the Active Directory is in place for your site
68. ostings and replies The instructor may choose to set up regular or practice exams for some or all of the lessons in the course After you pass the last exam in the course you can print out a course certificate Before Logging On Left side navigation bar Courses or Buy Courses link then click on a course title to get to Overview page Click on Texts link at top of Overview page After Logging On On the My Courses page click a course title for a course in which you are enrolled but have not yet started The Overview page will appear with a link to Texts After Logging On Left side navigation bar Resources Left side navigation bar Communicate link Course content page icon Left side navigation bar Communicate or Shortcuts links Course content page icon Left side navigation bar Communicate link or click the Roster link and then click on a student or instructor e mail address Course content page icon Button to print certificate appears after completing last exam Left side navigation bar Communicate or Shortcuts links Course content page icon Course content page icon External Collaborative Tools ECT Feedback Glossary Grade Book Forgot User Name and Password Internet Links Lessons Location Notes If enabled provides third party Web conferencing tools like eConferencing and NetMeeting Frequently asked questions If
69. our total exam score and the other worth 75 of your total exam score You chould check with your instructor to obtain the Exam Weight for each exam in the course As you complete each exam the program takes your raw score as displayed on the Main Page of the Grade Book and multiplies it by the exam weight for that particular exam This adjusted exam score is then added to the total that is listed next to the Exam s heading If your instructor has permitted retakes of an exam click View History at the top of the page to see a Summary page of the exam Score Status and Test Date for each attempt Grade Book Click Grade Book in the left side navigation bar A list of course titles will appear along with the date of your last log on and status in the course Not Started In Progress or Completed Select a course title to continue A score will be listed for each of the grading categories that your instructor has created Click on a score to view information about that grade You will see the maximum number of points available and the score you were given The instructor can also add a Description of the grading category Grading Criteria and Comments Click on the link to View Exam Details to find out more about your exam scores You will see a list of each lesson for which you have completed an exam along with the score you achieved on each exam If enabled by the instructor you can click on a lesson title to view a detail page of re
70. perience Note Other identification and personal information such as First and Last Name User Name Password E Mail Address Job Title Department Organization Phone Number Fax Number and Address are stored in the Active Directory and are not accessible to students Except for First and Last Name this information is not displayed on the Profile page Chat Information If the instructor has enabled the Chat area for a course you will need to select a Chat Refresh Rate which controls how frequently new messages are posted in the Chat room The recommended rate is ten to twenty seconds You can also enter a Chat Nickname if desired This name will appear in place of your first and last name when posting Chat messages Class Mailbox Information If the instructor has enabled the Class Mailbox you will also need to fill in several communications related fields e For the Class Mailbox you will need to add your e mail address as well as POP mail server information in order to retrieve e mail from an external location the student s ISP must supply the POP Mail Server address user name and password If you instead wish to link to an external e mail location you can enter the web site address e g www hotmail com or a POP Mail Server IP address in the POP Mail Server field there is no need to enter the user name and password here Client Drive Setting for Associated Files The instructor may ask students to store files on their machi
71. r Click on any e mail address to send an email Click on the instructor name to see the Instructor Bio Provides links to information that is supplemental to the course Glossary FAQ s Internet Links and References Provides links to communication features Calendar Chat Class Mailbox Discussion Feedback and External Collaborative Tools e The logo in the upper left corner of the banner frame is a link Click once from any page to return to the Welcome page 31 Syllabus The Syllabus is both a course outline and a primary route to get to course content or the text of the course To access the Syllabus After you log on and select a course click the link for Syllabus in the left side navigation bar To go to course content from the Syllabus Notes 32 Click any topic title beneath a lesson heading The program will take you directly to the course content page for that topic You may see topics in the Syllabus that are not selectable If so the instructor has not yet released the lesson that is tied to that topic Your instructor may enable a feature that places red check marks next to all visited topics so you can quickly see where you ve already been Your instructor may also have set up the course so that you have to pass an exam before continuing with course material In this case you will not be able to go into other lessons before passing a test see Exams If set by your system a
72. re to log on Without logging on you can use the links in the left side navigation area to enroll in a course provided your organization offers online registration Your organization may also offer links for you to information about your organization or view sample courses Function Click either Course or Buy Course if you need to enroll in a course Buy Course will appear only if your organization allows you to pay for courses online Either link will take you to the Courses page which lists all available courses Click a course title to see an Overview page for a given course Click the check box next to the course s you wish to take and click Enroll Now to begin the enrollment process See the Online Enrollment Registration section of Help for details Course or Buy Course To narrow the display of available courses you can select a specific Course Category at the top right side of the page See the Online Enrollment Registration section of Help for more information For use by administrator who wishes to purchase Course Keys that will be distributed to students and not use by students Students see Use Course Keys below Buy Course Keys Course Keys are special access codes that allow students to enroll in a course directly without having to submit payment information The Use Course Keys link will appear only if your organization has chosen to allow Use Course Keys the use of Course Keys If you are author
73. ription and objective availability and price If you have not yet started the course you will also see icons that link to an instructor Bio Lessons and required Texts Holds information that identifies you as a student including your user name and password and personal contact information You can also enter personalized settings that impact Chat the Class Mailbox and other course features In some courses instructors may ask you to store files on your machine that are associated with the course in your Profile you will designate the drive on your machine where the associated files will be stored Additional references texts citations and other data Lists names e mail addresses and locations of registered students Search for a particular keyword or phrase in various areas of the course including Discussion FAQ s Glossary Internet Links Notes Reference or the Syllabus course content For any course in which you are enrolled allows you to quickly link to Chat Discussion Notes and course content for a given lesson Note Shortcuts is not available In AICC LRN and SCORM courses Before beginning a course Left side navigation bar Courses or Buy Courses link then click on a course title Upon beginning a course Automatically appears in pop up window After beginning a course Course content page icon Left side navigation bar Profile link Left side navigation bar Re
74. rmined until the actual score has been entered by the instructor The Status will be listed as Not Evaluated If enabled by the instructor you can click on a lesson title to view a detail page of results for that exam The detail page includes your responses to each question which questions were answered correctly or incorrectly and if provided by the instructor may include the correct answer to each question and a feedback message Click View Grade Detail at the top of the page to view your overall grade in the course and scores the grading categories for example Activities Participation and Exams Scoring weights for each grading category also listed For example Activities might by worth 25 of your overall grade Participation might be worth 15 and Exams might be worth 60 Some instructors may choose to make Exams the only grading category In this case the weight for Exams would be 100 and the weight for Activities and Participation would be 0 To arrive at the overall grade at the top of the page the program takes your scores in each grading category and multiplies that score by the scoring weight listed next to it Note The score for Exam s on the View Grade Detail page represents all of the exams that you have completed to date To arrive at this score the program uses a separate type of weighting called the Exam Weight For example you might have two exams in the course one worth 25 Custom Student Help v 4 2 of y
75. s of your instructor s own choosing for example a paper a special assignment or a mid term exam There will be a column for each grading category You can click on any score to view details about the grade or link to View Exam Details to get more information on your exam scores Instructions for both types of Grade Book are provided below Pre Defined Grade Book To view your grades and exam details 62 dl 2 Click Grade Book in the left side navigation bar A list of course titles will appear along with the date of your last log on and status in the course Not Started In Progress or Completed Select a course title to continue After you select a course title a list of all lessons for the course will display Beside each lesson are columns for Score Status Passed Failed Not Evaluated or Bookmarked and Test Date e The number in the Score column represents the raw score or number of points you have received for each exam you have taken To see your overall Grade for the course click View Grade Detail at the top of the page see Step 5 below e If your instructor has allowed multiple retakes of an exam the latest exam information will appear See step 6 below to view scores for each retake e If the exam includes any essay questions your instructor must evaluate and grade each essay question manually before an exam score will be reported in the Grade Book You will see a temporary score of tbd to be dete
76. sources link Left side navigation bar Roster link Left side navigation bar Search link Left side navigation bar Shortcuts link Student Help v 4 2 The instructor can create a student survey for any lesson in a course Surveys Taking a survey is similar to taking an exam with True False Yes No Multiple Choice and Essay questions Course content page icon The instructor may set up team assignments You can submit assignments from the teams area and participate in a Chat and Discussion area specifically for your team PAUSE ele sui al Teams If the Teams icon is gray there is no activity or assignment for that lesson Be sure to look at Team activities in other lessons Access Notes In the left side navigation bar e The Communicate link provides access to Calendar Chat Class Mailbox Discussion External Collaborative Tools ECT and Feedback e The Resources link provides access to Books and Supplies FAQs Glossary Internet Links and References e The Shortcuts link provides access to Chat Discussion Notes and course content At the top of the course content page e Icons link to Overview Assignment Exams Practice and Regular Notes Calendar Discussion Chat Class Mailbox Bookmark Teams Location and Surveys The instructor can determine which links appear so you may not see all of the links mentioned above in your course 41 Announcements Your instru
77. sults for that exam The detail page includes your responses to each question which questions were answered correctly or incorrectly and if provided by the instructor may include the correct answer to each question and a feedback message 63 Forgot User Name and Password If enabled by your organization a Forgot Your User Name or Password link allows you to access your user name and password from a native or external database If you have forgotten your User Name and Password 1 Click Log On in the left side navigation area Beneath the user name and password fields you will see the phrase Forgot your User Name or Password 2 Click the phrase Click here to look it up 3 Enter your last name and e mail address and click Submit 4 You will immediately receive your user name and password via e mail 64 Student Help v 4 2 Internet Links The Resources area includes Internet links listed alphabetically with brief descriptions as course resource material Individual URL links may may be included in the course content but the Internet Links page provides an organized and detailed list To use Internet Links 1 After logging on click a course title 2 Click Resources in the left side navigation bar Then click Internet Links 3 View the list of Internet Links Click any URL in the list to go to that web site 4 Return to the course by clicking any button on the left side navigation bar Note Icons at the top of
78. t the Chat area Notes Click the Log Off button at the bottom of the Chat window when you are finished If you do not click Log Off you can still exit the Chat area by closing the Chat window but your name will remain in the Who s In column for 24 hours After that the system will automatically remove your name The instructor and system administrator have the capability to view edit and delete any messages that have been posted Messages will remain in the History file until they are deleted by the instructor or system administrator In Netscape when a Chat window is expanded with the upper right hand Maximize button or lower right hand drag the resized window displays a refresh error 49 Class Mailbox You can send e mail to another student your instructor the whole class or to an external source Make sure you have first entered either a POP Mail Server IP address or a Web URL in your student profile To send e mail T After logging on select a course and choose from the following options for accessing e mail e Go to the any course content page and click the Class Mailbox icon e Click Communicate in the left side navigation bar Then click the Class Mailbox link Choose a destination either within or outside the class by toggling between two To fields Enter any CC or BCC field addresses optional Enter a subject optional Type or copy and paste into the message text field Choose the Browse button
79. tart the course If the credit card vendor is World Pay you ll be immediately linked to their Web site to set up your account Contact Me or Custom Payment registration does not allow you to begin a course right away Instead you will be contacted by your organization to supply the necessary payment information You will later receive confirmation that you can begin the course 1 Enter your user name and password if you already have them from another course 2 If you are a new user you will be asked to fill out a Registration Form 3 A Registration Statement will appear that summarizes the information you have entered and lists your course selections Click Home to return to the site Welcome page 4 You will be sent an e mail to request payment information You will not be able to begin the course until you reply to the request 5 Once you submit payment information you will receive a second e mail to confirm that you may begin the course New users will be sent a user name and password click Profile after you log on if you wish to change your password 6 Enter the site address and click Log On in the left side navigation area 7 Enter your user name and password A list of all courses in which you are enrolled will appear 8 Click a course title to begin 21 To Use Course Keys A Course Key is an access code that will allow you to enroll in a course directly without having to submit any payment information
80. tings up to approximately 450 words rather than extensive class notes which should be saved as separate Word documents that can be pasted or attached into Chat Discussion Teams or other communication areas of the course Your notes are confidential and not viewable by your instructor or other users To view your notes Click the Notes icon on any course content page or Click Shortcuts in the left side navigation bar Select a particular course and lesson then click Notes beneath the name of the lesson To add modify and delete notes After entering the Notes area select a course from the Course drop down box e To add a note go to the Action pull down menu and click Create Note A text box will appear where you can enter text directly or cut and paste text from another document Click Add If you wish to enhance the text use the selections at the top of the text box called the Inline Editor to choose a font change text size create bold italicized or underlined text link to a web page or add color to text You can also use the icons at the top right of the menu to cut copy and paste text If you wish to enter text with HTML tags click Click here to use the Text Editor e To modify a note click on the text that makes up the body of the note in the Notes column A separate window will appear where you can make changes to the text Click Modify when you are done e To delete a note select the note you want to
81. tion contains Help pages for each area of the course Other Help topics cover basic procedures for logging on navigation and course access and online enrollment To access Help After you have logged on click Help in the left side navigation bar Help will appear in a pop up window above the page you are viewing To navigate in Help Online Help uses a two frame structure with tabs for the Table of Contents Index and Search features in the left frame the navigation frame and the actual Help text in the right frame In the left navigation frame use the tabs described below to access three help routes Help Routes Displays an expandable Table of Contents Click a book to display sub topics e Aplus sign to the left indicates the book contains un opened Contents sub topics e A minus sign to the left indicates the book is fully expanded e Click on a Help page indicated by a page icon to view the information for that topic Displays a full list of help subjects e Scroll down the Index list to view subjects e Type a keyword or string of characters in the text box to go toa point in the Index example Type the letter S to go to the S section of the Index Allows for search by word or phrase typed into the designated text field Hit Enter to view search results Other Help routes e For links to frequently accessed topics go to Shortcuts to Help Topics Working with the Help pop up window e
82. to enter a user name and password Choose from the following options e For returning students students who have already enrolled in one or more other courses enter the user name and password you are currently using Click Log On e f enabled by your organization select Click Here to Look it Up if you ve forgotten your user name and password If it is not enabled contact your instructor or system administrator e For new students click Register Now to begin the registration process and to obtain a user name and password 18 Student Help v 4 2 Completing the registration process After selecting one or more courses the next steps in completing the enrollment process may vary depending on the registration method your organization has put in place For example you may be able to begin a course right away you may have to submit credit card or other payment information or you may be contacted at a later time by your organization for payment information The program will guide you through each step you need to take If you need more detailed descriptions of each registration method refer to the following page of Help Registration Procedures The procedures for locating and selecting an event are identical to that for a course To view information about an event click on the event title Refer to following page in Help Events for details 19 Registration Procedures If you are enrolling in a course for the first
83. to upload a file from your computer as an attachment Click Send To receive e mail 1 Notes 50 After logging on and accessing the Class Mailbox as described above select Check Mail to go to your external mail server A POP Mail Server IP address and your user name and password are required thus insuring security and confidentiality Click Close to finish Your POP Mail or e mail address user name and password are stored in your Profile which you can get to from the left side navigation bar Check Mail brings a copy of your new messages The originals remain in your Mailbox Inbox If you see your screen go temporarily blank it is refreshing the screen with new messages Student Help v 4 2 Course Certificate If this feature is enabled you can print a certificate after successful completion of all the exams in your course To print a certificate 1 Complete and pass all course exams In the case of a course with no exams go to the last lesson and click the Exam icon at the top of the page You ll be asked a question to which you need to respond correctly Example Are you ready to complete this course 2 After successfully passing the last exam a prompt will ask you if you want to print a certificate Click the Print Certificate link A pop up window will appear In the menu at the top of the pop up window click File Print to send the document to a printer 3 You can also print a certificate from your Grad
84. udes books supplies or any other type of media that may be required or recommended by the instructor File Upload Lists files that the instructor has made available for you to download in conjunction with the event Before you have logged on the files that are listed are display only After you have enrolled in an event and have logged on the files on this page are available for you to view and download Survey The Survey link appears at the top of the Event Overview page only after you have enrolled in the event and if the instructor has created a Survey to obtain student feedback Once you have completed the event you can submit your responses to the questions that appear here 25 First Page Contents After clicking a course title on the My Courses page you may see one of the following pages depending on how your system administrator has organized your site e The course Syllabus e The first page of course content or the page that was last bookmarked e A full page Announcement e An externally created HTML page If your instructor has created any announcements for the course the announcements will appear as a pop up window on top of the first page contents See Announcements in the Course Features section of Help for further details To begin the course choose from the following options e If the Syllabus displays click the first topic of the first lesson to begin e Ifan alternate page displays either follow a
85. ue Date are listed immediately beneath the Team area icons Instructor comments are listed at the bottom of the page e A Submission area is in the center of the page Here you can work jointly with other team members on an assignment that can be submitted to the instructor e One person at a time can have control of the Submission area This person is designated as the Editor The other members of the team are designated as Viewers e The name of the current Editor and Last Edit date will be listed immediately beneath the Submission heading As long as someone else is acting as Editor your Editor icon at the top of the page will be disabled grayed out Once the current editor has signed out the Editor icon will be enabled bright in color If no one is acting as editor the message Currently all members are Viewers will appear e To become the Editor click the Editor icon You will then see the View icon in place of the Editor icon Important While you are Editor no one else can make updates to the text in the Submission area You must release editorial control in order for others in your team to have access to the text see next item below If you log off without releasing editorial control you will remain the Editor e To release editorial control and become a Viewer rather than Editor click the View icon e In addition to the text in the Submission area you can also send separate files to the instructor see Upload Delete
86. vigation bar 3 Enter your user name and password 4 Click the Log On button beneath the user name and password Note Some sites may offer a log on area on the right side of the page where you can type your user name and password and click Log On in one step Notes The logo in the upper left corner of the page is a link click the logo to exit and return to the Welcome page from anywhere in the course If enabled by your organization a Forgot Your User Name or Password link allows you to access your user name and password After you begin a course you can change your user name and password by selecting Profile in the left side navigation bar Time Outs Your session is configured by default to time out after 20 minutes of inactivity 13 Log On Active Directory Your organization will inform you if your site is configured for the Active Directory which contains your user name and password plus personal and contact information The Active Directory helps to recognize you as a user whenever you type in the web site address for your learning site When you log on initially you will have to supply a user name and password However if you remain in the same browser session you can visit other web sites and return to your learning site without having to log on again Initial Log On e The system administrator will provide you with a site address URL for your learning site along with a user name and password to log on as a stud

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