Home

MyPBX Hotel Module User Manual

1. 46 Yeastar MyPBX Hotel Module User Manual Version 1 0 Yeastar Information Technology Co Ltd MyPBX Hotel Module User Manual Table of Contents PART 1 HOW TO ACTIVATE MYPBX HOTEL MODULE iiccvscnssssccsstssccssvssiccsscesvesssevdsssessvensecseesbeccvevsvasdeeses 3 1 ACTIVATE MY PBA HOTEL MODULE sccnccctssssciisenscaviccarcasvenvissviseniseniemiacsieiaeisaan ieee 3 2 IVP BA HOTEL SEU TING S wccccrpecsnccneesccnaetessiuni canacsacestasi EE 4 PARTZ HOW TO USE HOTEL MODULE cnicoscsscscnesacescccctoceiscansvecencusveissansvensacsteeisisnisndssans eis tecanaeens 5 1 INTRODUCTION a cacacinsccetuarsce pan svecasccascccseyavecnuientuse E EE EE E E E OA AR 5 2 MANAGING HOTEL MODULE csurcsrsicrrsssiesrvesrarreaprrt osuen inna AA a 6 2 1 Log in Hotel Module Web GUl nsnssessessessessesseserserseesersesseseesessessessrsrrsrrsrrsreseesesseosesseserserseese 6 2 2 Hotel Settings ANd Management cccecccsecesecsecceccseccseccecseeeceeseeeaeeeseeeeeeeeeeeseesseeeeeaeeseeees 8 2 2 1 ROOM ManageMe N1 ccccccecscsececscececseeceeseeeeeseseseeseeeseeseaeseeseseseeseaeseeseaenenees 8 2AL OOM ASU e 13 Vi Roe G io ee el ee eee ee ee Tere er errr 22 DD A BOO NS UNSC owes ree a ee ve ee ee 23 DPS OWA SECU E E E EEEE EE E N 24 27D IMM DOV E E E 25 2 2 7 CUStOMEYS L S ssissiidsiiraii sinnani aana aaa aaa kaiaa aiaia 26 FP VV AUG AU P E A E EEA 29 PESE EE E AS Sx EEEE EEEE EEE EEEE EEEN EEEE 31 PZ OURA OUE e 34 Did MAC UNS Repo
2. Sunday Monday Tuesday Wednesday Thursday Friday Saturday From Initial cost as nitial Time 0 second iW Extensions tes i Cancel Figure 51 Days of week Choose the days on which this rate takes effect From amp To The time period of this rate takes effect in a day Initial Cost amp Initial time If the Initial Cost is 0 2 and the Initial Time is 120 seconds it means the first 120 seconds of this call will cost 0 2 Extensions If this is checked this rate would be for all extensions include the new extensions If not checked you choose the extensions as required Edit rate e Yeastar 35 37 MyPBX Hotel Module User Manual Click the button rd to edit the rate Delete rate Click the button to delete the rate 2 2 11 Billing Report In this page you can print the bill for customers 22 1 4 04 2014 04 13 x Logout Billing Report Rooms Search Condition Group List Checkin Date Checkout Date Room Name Last Name First Name UBy Group Booking List Total 1 Show 1 1 View 25 v C Download the selected record SA Delete the Selected Billing Reports a Checkin Date Checkout Date Room Name Customer Room Management gical 2014 04 12 10 50 2014 04 13 10 39 Room102 Pixy Xie lt lt Prev Next gt gt Pa
3. Checkin Date 2014 04 12 11 01 Checkout Date 2014 04 14 10 51 Last Name Xie First Name p Country China City Male Female Certificate Type ID Card Certificate ID 2321354 Phone 05920000000 Mobile 13900000000 Fax 05920000001 Email pixy yeastar com Address Amoy need a bottle of take away coffee Comment f Save 3 Cancel Figure 20 After selecting a room click Check In button In the pop up window input the information of the customer Note only one room can be chosen when check in Check in As Hourly Room if checked the room will be charged by hourly room mode Room Name the name of the room you ve chosen Checkin Date the time when the customer is checked in Checkout Date the time when the customer will check out Last Name the last name of the customer If the name has already existed it will appear an auto match name list And if you click the auto match name system will fill the corresponding information in other blanks automatically First Name the first name of the customer If the name has already existed it will appear an auto match name list And if you click the auto match name system will fill the corresponding information in other blanks automatically Country the country where the customer is from City the city where the customer is from Male Female the gender of the customer Certificate Type the type of the customer s certificate including ID card and passpor
4. Search wake up call Wake up Call gt Search You can search rooms according to Room Name Edit wake up call Click the button to edit the wake up call Delete wake up call Click the button to delete the wake up call 2 2 9 General Settings This section includes functions dial plan setting currency setting and company setting o se Yeastar 31 37 MyPBX Hotel Module User Manual Functions WI Locked When Checkout w Calling Between Room V Room Must Be Clean Ei Bind Extension CallerName laa Figure 47 Locked When Checkout after checkout extension in the room will be locked and can t make calls Calling Between Room if checked extension in different rooms can call each other Room Must Be Clean the room must be cleaned before check in Bind Extension CallerName the name of a new room will automatically match the corresponding extension s name Dial Plan Set Mini Bar feature code and room clean and choose an extension for Reception Dial Plan Mini Bar Prefix 83 Mini Bar Delete Prefix 84 Room Clean Prefix 85 Room Unclean Prefix 86 Reception 300 M Figure 19 Mini Bar Prefix keep records of Mini Bar expenses At the time of check out the record will show on the billing report For example 83111222 means the guest purchased 3 pieces of item No 1 and 3 pieces of item No 2 Mini Bar Delete Prefix Delete the records of mini bar expenses It can on
5. Delete Room Click to delete the room Search Rooms Room Management gt Search Condition yy tt You can search the created rooms according to Room Name Extension and Model 1832au 3 Logout Room Management Apply successfully Room List gt Models Management Group List Search Condition Booking List Room Name Extension Model Q Search Room Management Add Room Ej Add Bulk Rooms a Edit the Selected Rooms A Delete the Selected Rooms Total 5 Show i5 View 25 Holiday Settings Room Name Extension Room Model Mini Bar 4 Room100 300 Single Standard A x Customers List w Room101 301 Single Standard A xK g Room102 302 Single Standard A X Wake up Call m 7 A U Room103 303 Single Standard L A General Settings U Room104 304 Single Standard A iA Rate Settings Billing Report ot Password Settings Figure 15 2 2 2 Room List In this page you can check room status and operate check in check out booking group check out room move extend stay etc Check In This button is used to check in a customer When there is a customer just select an unused room click Check In and input the customer s information in pop up window Room List gt Check In 0 se Yeastar 13 37 MyPBX Hotel Module User Manual Search Condition Check in As Hourly Room Room Name Room101 x
6. Go Bac Model Weekday Price Weekend Price Holiday Price VAT Single Standard 50 60 80 20 00 L Double Standard 60 70 90 20 00 LI Triple Standard L Edit Figure 10 Edit room type Click L to edit the room type o se Yeastar 10 37 MyPBX Hotel Module User Manual Delete room type Click to delete the room type Add Room Room Management gt Add Room Add Room Extension 300 ied v yi Save Cancel Figure 11 Room Name Set the room name Extension Choose the extension number which will be used in this room Module Choose the room type Add Bulk Rooms Room Management gt Add Bulk Room Add Bulk Rooms Create Amount Rooms Starting Fram fs Room Model ees F Extensions Starting From 300 T Tip After pressing the Save button you may use the Edit the Selected Rooms button to modify the model for these rooms ra Save X Cancel Figure 12 Create the number of room you want to create Rooms starting from the format is prefix suffix of which the prefix can be any alphabets and numbers while the suffix can be numbers 0 9 After batch adding the room number will increase following suffix For example add 3 rooms in batch and the initial room is Room 300 so that the room number will be Room300 Room301 Room302 Room Model choose the room type Extensions starting from after batch adding the extension will
7. MyPBX Hotel Settings You can disable enable after it is activated successfully 6 se Yeastar 4 37 MyPBX Hotel Module User Manual Hotel Module Enabled Version 1 1 Hotel Module is designed for inn and hotel The features include Room Status Booking Check In Check Out Wakeup Call Do Not Disturb Mini Bar and Billing Disable Report Figure 4 Disable Hotel Module You can click Disable to disable Hotel Module temporarily Click Disable MyPBX will pop up the window below and then click OK to disable it Cancel Figure 5 Enable Hotel Module If you have disabled MyPBX Hotel Module you can enable it again by clicking Enable Hotel Module Disabled Version 1 1 Hotel Module is designed for inn and hotel The features include Room Status Booking Check In Check Out Wakeup Call Do Not Disturb Mini Bar and Billing Enable Repor Figure 6 Part 2 How to use Hotel Module 1 introduction Developed to meet growing needs of small and medium sized hotels MyPBX Hotel Module integrates rich IP PBX features with professional hospitality features Run your hotel with MyPBX Hotel module to achieve higher productivity and greater profitability 6 46 Yeastar 5 37 MyPBX Hotel Module User Manual Hotel Module empowers MyPBX users to intuitively manage the booking and check in and check out of customers check status of each room offer mini bar service and run personalized billing
8. reports and more daily operational tasks in hotels and other hospitality environments Improve business productivity and enhance guest experience with the powerful and affordable add on Navigate through the Web GUI an orderly hotel and a systematic control of the operations are within grasp 2 Managing Hotel Module 2 1 Log in Hotel Module Web GUI After installation you can log in MyPBX Hotel Module Web GUI The default username and password is hotel password Hybrid IP PBX for Your Rusine Figure 7 Click Login you will enter the management portal J 46 Yeastar 6 37 MyPBX Hotel Module User Manual 23 39 072 2014 04 10 x Logout Room List Tee Search Condition Group List First Name E Date From Booking List oo T Clean _ Y Model v OX Search Room Management fe Check In Booking AK Check Out J A Check Out By Group Room Move Show 0 0 View 15 Holiday Settings No Room Defined Mini Bar Busy 0 Free 0 Total 0 i Customers List Sy lt lt Prev Next gt gt Page 0 0 Goto Wake up Call General Settings Rate Settings Billing Report Password Settings Copyright 2006 2014 Yeastar Technology Co Ltd All Rights Reserved Figure 8 Note MyPBX firmware upgrade follow up Clean the cache and cookies of the browser before login There is a compatibility issue with IE11 Con
9. 4 07 K Customers List Room102 Yeastar Single Standard 2014 04 12 14 13 2014 04 13 14 11 Wake up Call DND xX xX x A General Settings Room103 J 303 Single Standard Room Move XxX Rate Settings BEY F lt lt Prev Next gt gt Page 1 1 Goto Billing Report Room Room102 g Move to Room Room103 Single Standard Password Settings 3 Sum Other noise in the next room Comment IM Save 9 Cancel Copyright 2006 2014 Yeastar Technology Co Ltd All Rights Reserved Figure 26 After selecting the room which will be moved click Room Move Move to Room the room which the customer will be moved to Sum Other the extra charge for Room Move it will be added to the bill when check out Comments some comments on this movement Search Rooms Room List gt Search Condition You can search rooms according to Customer s Name Room Name Group Clean status Free status and Model 22 29 21 none Room List R List sun Search Condition Group List Last Name First Name Room Date From Date To Booking List Group Clean Free v Model Room Management Check In Booking AA Check Out A Check Out By Group Room Move Show 1 5 View 15 v Holiday Settings Mini Bar Customers List Wake up Call General Settings Rate Settings Billing Report Passw
10. Info Mini Bar Call Info Room Move Info Name Price Amount Sum 0 00 Figure 17 You can check the report of commodities which are ordered from Mini bar Sum it is the total charge of the items 3 Call Info Edit Check in Info Checkin iio Mini Bar Call Info Ronm Mave kin Destination Duration Expenditure Sum 0 00 Save F Cancel Figure 30 Here you can check the calling info Time when the call is made Destination the destination number Duration the duration of the call o se Yeastar 20 37 MyPBX Hotel Module User Manual Expenditure the charge of the call Sum it is the total charge of the calls 4 Room Info Edit Check in Info e ERRI Room Info Eeee Date Type 2014 04 12 holiday Sum 96 00 F Save x Cancel Figure 31 Here you can check the room info including Date Type Price and VAT Sum it is the total charge of the room 5 Room Move Info Edit Check in Info pa Call Info Tepe oe inia Mini Bar Amount Call Info Destination Duration Expenditure v Save x Cancel 9 se Yeastar 21 37 MyPBX Hotel Module User Manual Figure 32 In this tab you can check Mini Bar Call Info and Room Info at the same time Delete Group Click X to delete the check in 2 2 3 Group List In this page you can create edit delete room group Generally Group is used for a group of customer such as tourist groups The customer in group
11. ation exported under Windows OS may display as gibberish due to different default character encoding To solve this open the file in TXT format save the file again with Unicode and check again Note Import customers information with the converted format may result in gibberish display so it is recommended that an unconverted file is saved beforehand and then imported Search Customer Room List gt Search Condition You can search rooms according to Customer s Last Name and First Name 0 se Yeastar 28 37 MyPBX Hotel Module User Manual Add Wake up Call Room Name Group Name Room100 Extension 300 Time 07 00 Type Every Day Prompt MLjingleOgie Repeat Times 3 T Repeat Interval 5 wf Save g amp Cancel Figure 45 Room Name Group the wake up call is valid for single room or room group Name room name or group name Extension the extension number of the room Time Wake up Call time Type the frequency of the wake up call include Every Day One Day Custom Prompt the prompt of the Wake up call The prompt can be set up in Music on Hold Prompts section Repeat Times the times that the wake up call will be repeated Repeat interval the interval of repeated prompt Add Bulk Wake up Calls Wake up Call gt Add Bulk Wake up Call You can add bulk wake up calls for multiple rooms at the same time And the other settings are
12. can be checked out by group Add Group Group List gt Add Group Add Group Name Yeastar Available Rooms Members wf Save 2 Cancel Figure 33 Name group name Available Rooms the rooms which can be selected in the group Selected the rooms which have been selected in the group Edit Group Click to edit the group Delete Group se Yeastar 22137 MyPBX Hotel Module User Manual Click ES to delete the group 2 2 4 Booking List There are booking lists in this page If there are some customers booking room the book list will be shown And you can select one list to check in or cancel the booking list 2346 0 2014 04 11 Booking List ATE Search Condition Group List Last Name First Name Date From Date To Q Search Booking List E Checkin An Booking Cancelling Total 1 Show 1 1 Room Management Name Room Model Date From Date To Booking Date Holiday Settings Yeastar Single Standard 2014 04 11 2014 04 16 2014 04 11 23 45 Mini Bar lt lt First lt Prev 01 Next gt Last gt gt Customers List Wake up Call General Settings Rate Settings Billing Report Password Settings Copyright 2006 2014 Yeastar Technology Co Ltd All Rights Reserved Figure 34 Check In Check in a selected booking record Booking List gt Check In o se Yeastar 23 37 MyPBX Hotel Mo
13. dule User Manual Check In Checkin Date Checkout Date Last Name First Name fs Country City SY Male Female Certificate Type ID Card Certificate ID Ooo Phone Mobile fs Fax Email ss Address Room Name T Comment Figure 35 Canceling Booking List gt Booking Canceling Cancel a booking record Search Bookings Booking List gt Search Condition yy tt You can search bookings according to Name Date From and Date to 2 2 5 Holiday Settings Add Holiday Holiday Settings gt Add Holiday Add Holiday Start Date 2014 01 Y End Date 2014 05 03 f Save x Cancel Figure 36 Name the holiday name Start Date the start date of the holiday se Yeastar 24 37 MyPBX Hotel Module User Manual End Date the end the date of the holiday 2 2 6 Mini Bar Set commodity price and VAT in Mini Bar Mini Bar Global VAT 500 v 2 digits model Digits Name Price VAT 0 coca cola E 25 o 1 sprite 25 g a ee 2 beer 3 3 mineral water 1 4 instant noodle 5 5 a ee 6 7 8 9 Save Cancel Figure 37 In the above picture 1 represents Coca cola 2 represents Sprite 3 represents Beer 4 represents Mineral Water and 5 represents Instant Noodles If the customer consumes 2 tins of Coca cola 1 tin of be
14. e 05920000000 Fax 05920000001 Amoy Address need a bottle of take away coffee Comment wh Save 26 Cancel Figure 22 Click Booking button and in the pop up window input the customer s information Model the type of the room that the customer wants to book If one model is chosen it will show the status of Free Room on the right side se Yeastar 15 37 MyPBX Hotel Module User Manual Checkin Date the time when the customer will check in Checkout Date the time when the customer will check out Last Name the last name of the customer If the name has already existed it will appear an auto match name list And if you click the auto match name system will fill the corresponding information in other blanks automatically First Name the first name of the customer If the name has already existed it will appear an auto match name list And if you click the auto match name system will fill the corresponding information in other blanks automatically Country the country where the customer is from City the city where the customer is from Male Female the gender of the customer Certificate Type the type of the customers certificate including ID card and passport Certificate ID the certificate number Phone the customer s phone number Mobile the customer s mobile number Fax the customer s fax number Email the customer s email address Address t
15. eckout Date 2014 04 13 22 40 Service Date Amount Price VAT Total Room100 2014 04 12 1 80 20 00 96 00 Sum Other 20 116 00 Mini Bar 0 00 Room 96 00 Call 0 00 Others 20 Total Sum 368 00 Signature Date Figure 53 2 2 12 Password Settings You can change the password of the management portal Change Password Change Password Enter Old Password s eeeses Enter New Password ss ssssssssseeees ia Medium Retype New Password ssssssssssseseses wf Save Figure 54 By pressing Save the Web GUI will be redirected to the login page You can log in using the new password And when you enter new password it will display the password s safety level on the right side of the field Finish se Yeastar 37 37
16. ed customer Customers List gt Delete Selected Customers Delete the selected customer s information The page at 192 168 4 142 says R Delete the selected customer Customers List Cancel Room List The customers information exported under Windows OS may display as gibberish due to different default character encoding To solve this open the file in TXT format save the file again with Group List Unicode and check again Note import customers information with the converted format will result in gibberish display so it is recommended that an unconverted file is saved beforehand and then imported Logout Booking List Search Condition Room Management Last Name First Name Q Search Holiday Settings Mini Bar ithe Add Customer Delete the Selected Customers fii Import SB Export Total 6 Show 1 6 View 10 v Wake up Call 3 Last Name First Name Sex City Mobile 13900000000 pixy yeastar com Booking Check In Booking SEIRE Sage 13900000001 Check In Booking Rate Settings Check In Booking Billing Report Yeastar Check In Booking Red Check In Booking Password Settings ecklIn Bookin lt lt Prev Next gt gt Page 1 11 Goto Figure 41 Note The customer who already has checked in or have a booking can t be deleted Import Customers List gt Import Upload a txt or csv file The file size must not be larger
17. er and 1 cup of instant noodle when he she checks out the cleaner of the hotel can dial 8300224 to record the consumption 83 is mini bar feature code which can be set in General Settings Global VAT if the VAT of Mini Bar is not set it will use the global VAT 1 digit model use numbers 0 9 to represent items 2 digits model when 1 digit model is not enough you can use 2 digits to add more items Global VAT 5 00 D 1 digit model 2 digits model Digits Name Price VAT o i ie Add wv Save 3 Cancel Figure 38 o se Yeastar 25 37 MyPBX Hotel Module User Manual 2 2 7 Customers List When Check In or Book is operated the customer s information will be saved automatically If there is customer s information in MyPBX when he she is checked in again the reception doesn t have to input the customer information again In this page the customer s information can be added modified deleted 1 8 1 2 45 2014 04 13 Logout f Customers List 5 Room List The customers information exported under Windows OS may display as gibberish due to different default character encoding To solve this open the file in TXT format save the file again with Group List Unicode and check again Note import customers information with the converted format will result in gibberish display so it is recommended that an unconverted file is saved beforehand and then imported Book
18. figure E11 browser Compatibility View Settings add MyPBX IP address and check Display Intranet sites in Compatibility View and Use Microsoft compatibility lists See the following picture MyPBX IP is 192 168 5 250 in this example Sea 01 192 168 5250 ATE EE x Figure 9 0 4 Yeastar 7137 MyPBX Hotel Module User Manual fin a Compatibility View Settings ene Se Add this website 192 168 5 250 Websites you ve added to Compatibility View J Display intranet sites in Compatibility View Use Microsoft compatibility lists Learn more by reading the Internet Explorer privacy statement cose Figure 10 2 2 Hotel Settings and Management 2 2 1 Room Management In this page you can create edit delete room s And also you can search room using room name extension number or extension module Create Room Types Before you create a room you should create the room type first Click Models Management you will enter another page to configure room type 46 Yeastar 8 37 MyPBX Hotel Module User Manual 23 4 08 E x Logout Room Management ea Group List Search Condition Booking List Room Name Extension v O5 Search eee Ea Add Room E Add Bulk Rooms WA Edit the Selected Rooms an Delete the Selected Rooms Total 0 Show 0 0 View 25 v Holiday Settings Customers List Wake up Call General Set
19. follow the initial extension number and match the available number o se Yeastar 11 37 MyPBX Hotel Module User Manual Edit the Selected Rooms Room Management gt Edit the Selected Rooms After selecting the rooms which you want to edit click Edit the Selected Rooms you can modify the room type 1 8 34 00 2014 04 11 Room Management Apply Changes Models Management Group List Search Condition Booking List Room Name Extension Model v X Search n sie Add Room F Add Bulk Rooms A Delete the Selected Rooms Holiday Settings Mini Bar Edit the Selected Rooms Customers List Room Model Wake up Call Jus Triple Standard aL Se het General Settings Total 5 Show 1 5 View 25 v Room104 304 Single Standard Rate Settings lt lt First lt Prev Next gt Last gt gt Billing Report l oo Password Settings e Figure 13 Edit room Click Fj to edit the room After clicking Fi you can modify the room type Edit Room Room100 Room Name Room100 Extension 300 7 Single Standard Figure 14 Delete the Selected Rooms Room Management gt Delete the Selected Rooms After selecting the rooms which you want to delete click Delete the selected Rooms you can delete the selected rooms 0 se Yeastar 12 37 MyPBX Hotel Module User Manual
20. ge 4 1 Goto Mini Bar Customers List Wake up Call General Settings Rate Settings Billing Report Password Settings Figure 52 Download the records Download all the records in csv file Go to Billing Report gt Download the Report Delete the selected records After selecting the records you can delete them Go to Billing Report gt Delete the selected Records Search Condition You can search the records according to Checkin date Checkout date Room Name J th customer s First Name and By Group But if By Group is checked the other fields would be frozen 6 se Yeastar 36 37 MyPBX Hotel Module User Manual View the record Click view button you will see the customer s bill You can also print the bill if you have connected to a printer g Yeastar Number 2014041510140 Billing at 2014 04 17 20 02 Customer i Pixy Xie Room Name Room102 i Room Model Single Standard Checkin Date 2014 04 13 22 40 Checkout Date 2014 04 17 20 02 Service Date Amount Price VAT Total Room102 2014 04 13 1 60 20 00 72 00 Room102 2014 04 14 2014 04 16 3 50 20 00 180 00 Sum Other 0 00 Call Information Time Destination Duration Expenditure 2014 04 15 16 54 05 7300 5 0 20 Sum 262 00 Mini Bar 0 00 Room 252 00 Call 0 00 Others 0 00 Room Name Room100 Room Model Single Standard Checkin Date Ch
21. he customer s address Comment the customer s comment Note Checkin Date Checkout Date and First Name are required fields Check Out This button is used to check out a customer Select the customer who wants to check out click Check Out and input the date and other service in pop up window Note The text of Date To will turn to red when the check out date comes Room List gt Check Out 22 49 58 2014 04 13 Group List Booking List Room Management Holiday Settings oe seem Check Out Mini Bar ree Customers List Wake up Call General Settings Rate Settings Billing Report Room Room102 Date 2014 04 13 11 41 Send by Email Sum Other Comment Password Settings Save 3 Cancel Copyright 2006 2014 Yeastar Technology Co Ltd All Rights Reserved se Yeastar Figure 23 16 37 MyPBX Hotel Module User Manual After selecting the room click Check Out Date the time when the customer is checked out Send by email whether send the information to the customer email or not Sum other other expense except call charges and mini bar charges Comments add details about the expenses After Check Out the Clean status will be changed to 2C In this case you can t check in this room until the room status is clean again Total 72 00 View Search Conditi
22. ing List Search Condition Room Management Last Name First Name O Search Holiday Settings Mini Bar Add Customer A Delete the Selected Customers Import amp Export Total 5 Show 1 5 View l 10 3 Last Name First Name aem i 13900000000 pixy yeastar com Booking Wake up Call z 7 Booking General Settings 13900000001 Booking Rate Settings Booking Billing Report Booking lt lt Prev Next gt gt Page 1 11 Goto Password Settings E z Figure 18 Add Customer Customers List gt Add Customer Add Customer Last Name Ps First Name Country Ps City Male Female Certificate Type ID Card Certificate ID Phone Po Mobile po Fax Email Address Comment Save x Cancel Figure 40 Last Name the last name of the customer First Name the first name of the customer se Yeastar 26 37 MyPBX Hotel Module User Manual Country the country where the customer is from City the city where the customer is from Male Female the gender of the customer Certificate Type the type of the customers certificate including ID card and passport Certificate ID the certificate number Phone the customer s phone number Mobile the customer s mobile number Fax the customer s fax number Email the customer s email address Address the customer s address Comment the customer s comment Delete the select
23. l isernia n enpara r r NA AAR EEE E IREEN a 36 2a A2 PassWord ENE eere 37 0 se Yeastar 2 37 MyPBX Hotel Module User Manual Part 1 How To Activate MyPBX Hotel Module 1 Activate MyPBX Hotel Module To activate Hotel Module you should provide your MyPBX LAN MAC address You can find it on the motherboard or on the enclosure of MyPBX Here is a screenshot of a MAC address Figure 1 Notes 1 Hotel Module is available only on MyPBX U100 U200 U300 U5XxX series now 2 LAN MAC is the key to get a license Please contact the reseller dealer from whom you got the MyPBX to purchase activation license Below is the steps to activate the Hotel Module Step 1 Click Addons to switch to the addon activation page J 4 Yeastar 3 37 MyPBX Hotel Module User Manual EN amp Reports Addons Logout Addons Note For usage of the following addon please purchase activation code from your equipment provider Call Recording Disabled Version 1 Call Recording enables all your inbound and outbound phone calls to be recorded The system would detect all call conversations and record them g Enable automatically The call recordings would be saved in the folder you specify and stored in a USB device MyPBX Client Disabled Version 1 MyPBX Client is an application coordinated with MyPBX that connects your PC and IP phones With MyPBX Client you can perform various operations Update including check extension status
24. ly be executed before check out For example 84112 means on the basis of the previous purchase subtract 2 pieces of item No 1 and 1 piece of item No 2 Room Clean Prefix room cleaned After cleaning dial this to tell the system that the room is cleaned Room unclean Prefix Set room dirty If your room needs to be cleaned dial this to tell the system your room needs to be cleaned Reception the extension number of the reception desk The number can be dialed whether the room is checked in or not Below is an example For mini bar setting please refer to Figure 29 And the customer consumed 1 tin of Coco cola 1 bottle of mineral water Before the customer is checked out the hotel cleaner should check if the customer has consumed anything in mini bar Then the cleaner would dial 831 and 834 to tell the system the customer has consumed 1 tin of Coco cola and 1 bottle of mineral water Then the system will charge the customer If the cleaner dials 832 by mistake then he she should dial 842 to delete this input And after cleaning the room o se Yeastar 32 37 MyPBX Hotel Module User Manual the cleaner should dial 85 to tell the system this room has been cleaned and the room clean status will turn to a Currency Unit amp amp VAT Set currency unit and VAT Currency Unit amp amp VAT VAT 1 20 00 VAT 2 6 00 Figure 48 Currency Unit configure the currency unit that the hotel uses VAT1 amp VAT2 set 2 VAT For exam
25. manage contacts voicemails and CDR of extension realize click to call and call popup send instant messages between extensions initiate a conference call and create a call task etc o Enable Billing System Disabled Version 1 Billing System can charge and recharge extensions and conduct data analysis Both prepaid and postpaid are supported Rate can be set according to oo gt extensions time periods call duration prefix number and number length Real time recharging history call logs and statistic are recorded o Enable WARNING If Billing System is enabled DISA and Callback functions would be disabled Hotel Module Non installed Hotel Module is designed for inn and hotel The features include Room Status Booking Check In Check Out Wakeup Call Do Not Disturb Mini Bar and Billing Report Figure 2 Step 2 Click Install and enter the activation code you purchased then click Active Install Hotel Module x Active Code HMTEST 4517174C4C7TETEFCFC6262EEEE767616 Figure 3 Step 3 After you click Active MyPBX will pop up a reboot tag Click Reboot now the activation will take effect after the MyPBX reboots Notes 1 Activation is irreversible in MyPBX even if you do a factory reset on MyPBX After you activate Hotel Module on your MyPBX you can t uninstall it But you can disable it 2 You can t install the activation code on another MyPBX 2
26. on Last Name First Name Date From Date To Group v a Model i OK Search Check In af Booking Check Out Check Out By Group Room Move Show 1 5 View 15 v Free Clean Room Name Date From Date To Room100 D Single Standard Room101 Single Standard Room103 Single Standard Room104 p Single Standard Busy 0 Free 5 Total 5 lt lt Prev Next gt gt Page 1 1 Goto Figure 24 Check Out By Group Room List gt Check Out By Group Note if you want to check out by group there should be at least one group Check Out By Group Group Name Yeastar T Send by Email wf Save 3 Cancel Figure 25 Group Name the group which will check out Date the time when the group will check out Send by Email whether send this information to customer s email address or not Room Move Room List gt Room Move 6G se Yeastar 17 37 MyPBX Hotel Module User Manual 2220 4 2014 04 11 Room List Search Condition Group List Last Name First Name Room Date From Date To y sy ee M E gt Booking List Group y Clean si Free v Model M Search Room Management fa Check In Au Booking A Check Out A Check Out By Group Show 1 5 View 15 v Holiday Settings Mini Bar Room100 Yeastar P 300 Single Standard 2014 04 12 11 52 2014 04 13 11 41 K Room101 Yeastar gt 301 Single Standard 2014 04 12 14 07 2014 04 13 1
27. ord Settings se Yeastar Name Free Clean Room Name Pixy Xie Room100 Harry Hua Room101 Room102 x 8 Room103 S Room104 Busy 3 Free 2 Total 5 Yeastar Yeastar Yeastar Extension Single Standard Single Standard Single Standard Single Standard Single Standard Copyright 2006 2014 Yeastar Technology Co Ltd All Rights Reserved Figure 27 Date From 2014 04 12 11 52 2014 04 12 14 07 2014 04 12 14 13 Date To 2014 04 13 11 41 2014 04 13 14 07 2014 04 13 14 11 lt lt Prev Next gt gt Page 1 1 1 Goto 18 37 MyPBX Hotel Module User Manual Edit Check in Info Click af to edit the check in info 1 Check in Info Edit Check in Info Check in Info Room Move Info Check in As Hourly Room Room Name Room101 Checkin Date 2014 04 12 14 07 Checkout Date 2014 04 13 14 07 W Clean E Last Name Hu First Name Ha Country o O City Male Female Certificate Type ID Card Certificate ID 232135425 Phone Mobile 13900000001 Fax Email Address Comment Save x Cancel Figure 16 Check in Info tab is almost the same with Check In window with Clean and DND options added here Clean if checked it means this room is clean DND if checked it means DND is enabled and all calls will be rejected o se Yeastar 19 37 MyPBX Hotel Module User Manual 2 Mini Bar Edit Check in Info Check in
28. ple if a room module costs 200S and the VAT is 20 then the customer should spend an extra of 40S 200 x 20 for this room module That is the real expense for this room module is 240S per day Company Set company information Logo No file chosen S Hotel system Company Name Yeastar Hotel Module Park Xiamen China Address Contact 1el 86 592 8503301 ontact Fax 86 592 5503309 Figure 49 Logo upload your hotel logo Default width is 143 px default height is 120 px Width should not be wider than 170 px height should not be higher than 150 px Company Name set the hotel name Address set the hotel address Contact the contact information of the hotel se Yeastar 33 37 MyPBX Hotel Module User Manual 2 2 10 Rate Settings Rate is used to charge the call that the customer makes Add New Rates Rate Settings gt Add Rate Add Rate General Advance Prefix Number f O OS Billing Unit 60 seconds Figure 50 General Prefix number The destination should begin with this prefix it would match any number if the prefix is null Rate The rate of one billing unit Billing Unit If the rate is 0 2 and billing unit is 60 seconds the call you make will cost 0 2 per 60 seconds less than one billing unit will be regarded as one billing unit 0 se Yeastar 34 37 MyPBX Hotel Module User Manual Advance Add Rate General Advance Days of Week
29. t Certificate ID the certificate number Phone the customer s phone number Mobile the customer s mobile number Fax the customer s fax number Email the customer s email address Address the customer s address Comment the customer s comment After check in you can see room101 is not free now Note Checkout Date Last Name First Name Certificate ID and Mobile are required fields 6G se Yeastar 14 37 MyPBX Hotel Module User Manual Search Condition Group Clean T Free T Model r Check In Booking ES Check Out K Check Out By Group EA Room Move Name Free Clean Room Name Group Extension Date From o z E Ff Room100 DP 300 Single Standard x 2 wf if Room101 DP 301 Single Standard x B Fixy Xie x d Room102 F 302 Single Standard x 2014 04 12 10 50 Si a f P Room103 F 303 Single Standard x O m F fF Room104 DP 304 Single Standard x Busy 1 Free 4 Total 5 Figure 21 Booking Booking is used for booking a room If a customer want to book a room select an unused room click Booking and input the customer s information in pop up window Room List gt Booking Booking x Model Single Standard T Free Rooms 5 Checkin Date 2014 04 13 10 51 Checkout Date 2014 04 14 10 51 Last Name First Name Country City Male Female Certificate Type D Card 7 Phon
30. than 1MB Please Choose a txt or csv File The file size must not be larger than 1MB Choose a File to Upload Choose File No file chosen x Cancel Figure 42 46 Yeastar 27137 MyPBX Hotel Module User Manual Export Customers List gt Export Export the customers information as a CSV file 1 8 39 05 2014 04 13 Customers List Room List The customers information exported under Windows OS may display as gibberish due to different default character encoding To solve this open the file in TXT format save the file again with Group List Unicode and check again Note import customers information with the converted format will result in gibberish display so it is recommended that an unconverted file is saved beforehand and then imported Booking List Search Condition A Last Name i First Name aX Search Holiday Settings Mini Bar Add Customer _ Delete the Selected Customers Import Exon Total 5 Show 1 5 View 10 7 First Name i Mobile 13900000000 pixy yeastar com Check In Booking Wake up Call Check In Booking General Setiings 13900000001 Checkin Booking Rate Settings Check In Booking Billing Report 5 Checkin Booking lt lt Prev Next gt gt Page 1 1 Goto Password Settings v L E customers 1 csv Show all downloads x ee ee ee ee ee _ ne E OS e e eenanaas Figure 43 The customers inform
31. the same with Add Wake up Call se Yeastar 30 37 MyPBX Hotel Module User Manual Add Wake up Call Room Name Group Name Room100 Extension 300 Time 07 00 Type Every Day Prompt MLjingleOgie Repeat Times 3 T Repeat Interval 5 wf Save g amp Cancel Figure 45 Room Name Group the wake up call is valid for single room or room group Name room name or group name Extension the extension number of the room Time Wake up Call time Type the frequency of the wake up call include Every Day One Day Custom Prompt the prompt of the Wake up call The prompt can be set up in Music on Hold Prompts section Repeat Times the times that the wake up call will be repeated Repeat interval the interval of repeated prompt Add Bulk Wake up Calls Wake up Call gt Add Bulk Wake up Call You can add bulk wake up calls for multiple rooms at the same time And the other settings are the same with Add Wake up Call se Yeastar 30 37 MyPBX Hotel Module User Manual Add Wake up Call Selected Roomi00 Roomi101 Room102 Roomi03 Room104 Time 07 00 Type Every Day Prompt MLjingleOgie Repeat Times 3 7 Repeat Interval 5 min wf Save 3 Cancel Figure 46 Delete the selected wake up calls Wake up Call gt Delete the Selected Wake up Calls Delete the wake up calls which is chosen
32. tings Rate Settings Billing Report Password Settings Figure 11 Click the button Add Model to add a new room type Add Model VAT 20 00 T As Hourly Room C Enable Hourly Room Available Time 06 00 To Initial Time h Initial Price O Hourly Price As General Room Weekday Weekend saturday sunday Wednesday Thursday Friday Weekday Price ooo Weekend Price ooo Holiday Price Holiday Settings Figure 12 6 46 Yeastar 9 37 MyPBX Hotel Module User Manual Model Room type name VAT Value Added Tax 1 As Hourly Room Enable Hourly Room Available Time Initial Time the initial billable time duration Initial Price the money charged for the initial time Holiday Price charge per hour after the stay elapsed the initial time Note there will be an option of Check in as Hourly Room when check in 2 As General Room Users can choose weekday and weekend as required Weekday Price the price for weekday Weekend Price the price for weekend Holiday Price the price for holiday Holiday Setting click to set holiday information 3 Holiday Setting Add Holiday Start Date 2014 v 04 v 12 End Date 2014 v 04 12 v wf Save a Cancel Figure 9 Name the holiday name Start Date the start date of holiday End Date the end the date of holiday After creating the room type you can also edit or delete it Models Management se Add Model

MyPBX Hotel Module User Manual

Contents

Download Pdf Manuals

Related Search

Related Contents