User Manual
Contents
1. Device usage Use this device enable v Look for the Error Code in the box in the center of the Properties Window and then go to the Windows Error Code section for information on how to resolve this issue MAC If you have already reinstalled and reseated everything according to instructions in Chapter 2 and the PCI to PCI Bridge is still not visible in the Apple System Profiler call Magma Technical Support 54 APPENDIX C Compliance FCC NOTE This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Changes or modifications not expressly approved by the2. Verify your configuration sess 51 Combination Config UraliOris ucc 2voe i arene kann 51 PCI Card eu ler CN 52 Power On Sequence for Advanced Configurations 52 Troubleshooting Advanced Configurations ssenseeeneeeenneenreenerneen 52 Finding the Problemy Gard 52 1 Dco sa cad UL Osea rap oxi Ro RU U Pew eos T Eu oan 54 APPENDIX COMPLIANCE eene nnne nnne nnn nnn nnns 55 FG ares 55 Industry Canada en 55 GE T KK E 55 MAGMA Preface Advisories Five types of advisories are used throughout this manual to provide helpful information or to alert you to the potential for hardware damage or personal injury They are Note Important Caution Warning and Danger The following is an example of each type of advisory NOTE Noe Used to amplify or explain a comment related to procedural steps or text IMPORTANT Ge S Used to indicate an important piece of information or special tip important to help you CAUTION Used to indicate and prevent the following procedure or step from Caution causing damage to the equipment WARNING Used to indicate and prevent the following step from causing Warning injury DANGER or STOP Used to indicate and prevent the following step from causing serious injury or significant data loss Disclaimer We have attempted to identify most situ
3. computer first and then the MAGMA expansion chassis second and test all cords and cables to ensure you have everything connected correctly If everything seems to be connected correctly and you are sure you have applied power correctly power up expansion chassis first and then the computer then try these additional troubleshooting steps Double check the PCI host card to ensure it is inserted correctly in a PCI slot Try moving the PCI host card to a different PCI slot Check for a bad cable or connection Try another expansion cable if you have one If the expansion system is still not visible after trying all of the above steps go to Chapter 8 to see about getting additional help Windows If the PCI to PCI Bridge is now visible but contains a a in front of it it has a problem that must be fixed To identify this problem right click on the line with the n and select Properties from the pop up menu Resolve the identified problem or go to Disabl Chapter 8 to see about getting additional Er help Scan for hardware changes MAC 7 13 Update Driver Go to Chapter 8 to see about getting additional help 34 MAGMA When Nothing Works The following troubleshooting steps will help you when the computer or chassis won t turn on or nothing seems to work correctly Check all power and PCI cables to make sure they are connected comractly Yes Congratulations Check source power to tha
4. outlet s where the computer and chassis are connected Review Chapters 3 Verify Installation and 4 Install 3 Party PCI Cards as necessary to verify that you have a valid installation of the MAGMA expansion system and that you have correctly installed your 3 Party PCI card s and their associated drivers as required If it powers up OK but nothing works check the computer s Device Manager or System Profiler to see if the expansion system has been found If not found try the troubleshooting steps for My Computer Can t Find the PCI Expansion System If the expansion system is visible but has a problem try to resolve the problem See Note above If that fails go to Chapter 8 to see about getting additional help 35 MAGMA My Computer Hangs During Power Up If your computer hangs while being turned on and you can t even start follow these simple steps to try to fix this problem 36 1 Shut off the computer first and then the MAGMA expansion system and verify that all cards and cables are installed correctly Reapply power first to the expansion system and then to the computer If it still hangs remove all SC Party PCI cards and try booting up without any cards installed a If it still hangs remove the MAGMA PCI expansion host card from the computer and try booting up without the MAGMA expansion system attached l If it boots up OK without the MAGMA expansion system attached call Magma Technica
5. Enter the IP addresses for the Gateway and the DNS Server in the appropriate fields Finally enter the network name for the P13RR RAS in the Device Name field for use when accessing the chassis when DHCP is enabled By default the device name is Magma EB4 90A7 If you wish to use DHCP enter 0 0 0 0 in the IP Address field When you have finished configuring the network settings you can either configure the SNMP settings as will be described in the next section change the default user name and password or save the current changes by clicking on the Save Network configuration button at the bottom of the screen Now you can connect your chassis to the network To find the IP address assigned by your DHCP server look in the DHCP server s list of attached devices for the name you assigned to your P13RR RAS chassis 22 MAGMA Configure SNMP Settings If you are adding your P13RR RAS chassis to an existing SNMP network or if you are planning to trap SNMP errors you will need to configure the SNMP settings for use with your SNMP agent The default values for the SNMP settings are shown below amp MAGMA MISSION TECHNOLOGY GROUP INC Generic Info IP Configuration Change Credentials SNMP Settings Read Community Name public Write Community Name public Trap Destination 192 168 1 2 Change SNMP Settings New Read Community Name public New Write Community Name public New Trap Destination IP Address 192
6. FROM SNMPV2 SMI OBJECT TYPE FROM SNMPV2 SMI NOTIFICATION TYPE FROM SNMPV2 SMI TimeTicks FROM SNMPv2 SMI Displaystring FROM SNMPv2 TC TRAP TYPE FROM RFC 1215 Save in E Temp D ogrcem My Recent pcIeluchassis lege snmpconfig temperature amp fanstatus Desktop power Supp lyStatus power Supp lyFanstat sendAct ion Gi chassisProblemsTra My Documents BE My Computer READCOMMUNITY m X WRITECOMMUNITY TIT Fie name MAGMA 1U CHASSIS MIB bt D Places Save as type All Files v Cancel Encoding ANSI S E Once the MIB file is saved it can now be copied and loaded locally or to a remote server 25 MAGMA Accessing the various SNMP functions Once the MIB file has been loaded to an SNMP server via a front end software typically called a MIB Browser we can read in status information and set up specific functions otherwise not available via the Web interface The MIB Browser or equivalent front end SNMP software will display the Magma chassis MIB contents in an explorer like Tree interface A snapshot form the MIB Browser by iReasoning is shown below 4 iReasoning MIB Browser File Edit Operations Tools Bookmarks Help Address 192 168 1 3 w Advanced OID 1 3 6 1 4 1 29361 1 SNMP MIBs Result Table Se MIB Tree EP amAcMA 1U CHASSIS MIB iso org dod internet private enterprises magmaSNI H E snmpConfig H E temperature Gd Le FanStatus f faniStatus f fan2Sta
7. Reset to Default Values In order to restore the P13RR RAS chassis to its factory default values you must first turn off the chassis However keep the power cords plugged in and the power supplies in the ON position Then press and hold the Alarm Reset Button for 10 seconds during which the Power LED will blink When all values have been restored the LED will stop blinking and turn off 24 MAGMA Configure your SNMP Agent If you use an SNMP agent to help you monitor your network you will find all necessary monitoring information in the MIB file Retrieving the MIB File The MIB file is available for download at http www magma com drivers asp in the SNMP section of that page After you click on the MIB file link save the file as type All Files to your preferred location You may then open the file using Notepad or equivalent text editor and all the information needed to configure your SNMP agent will be displayed on the screen MAGMA 1U CHASSIS MIB txt Notepad nmi x File Edit Format View Help a e e e e e We Wa Wa We Wa cho heec obe Wa Va a a obo va Va Wa Va a Wa Wa Wa ROR Wa Va Va dh ROR Wa Wa Va CR eent DEE ae MIB for Magma Designer Damian w pate 9 06 07 tede heh Ye e MAGMA LU CHASSIS MIB DEFINITIONS BEGIN IMPORTS SEN enterprises FROM RFC1155 SMI IpAddress FROM RFC1155 SMI Integer32 FROM SNMPV2 SMI MODULE IDENTITY
8. first understand a few basic facts 1 In a desktop computer the bios enumerates automatically behind PCI bridges In the Magma configuration the bios finds the Magma host card in a PCI slot The bios configures it and then looks beyond it to find any PCI cards installed in the expansion chassis The bios then configures the cards and allocates resources Empty PCI slots are ignored during configuration In theory your computer should be able to travel across up to u 255 PCI buses to identify and configure all installed PCI cards PEANN Unfortunately not all computers are created equal The 255 Important PCI bus limit is actually a theoretical maximum The practical limit is somewhat lower but should still be a fairly large number assigning resources the Operating System starts loading and In a desktop computer the bus numbers tend to be lower 0 1 Ne 2 etc Once the bios is finished configuring everything and activates the PCI cards found When adding more Expansion Systems to an existing system be sure to connect and test them one at a time This will allow rN you to quickly resolve any connectivity or other issues right at Important the start DO NOT INSTALL any 3 Party PCI cards into any system until ALL attached systems are working correctly 47 MAGMA The 4 and 7 Slot Magma Expansion Systems each add two 2 PCI to PCI Bridges to the PCI Local Bus The 13 Slot adds three 3 PCI to PCI
9. on the MAGMA CDROM 4 Switch back to the dbgview screen which is now filled with data 5 Save this file and email to support magma com upon request Save DebugView Output to File ajx Save in Desktop Ba eg ES SEA SEET NAMEDATE Save as C Debugview Data LOG gt Cancel FE Gi Use the Save as type drop down arrow to select a file type of LOG 42 MAGMA PClScope Software Utility PClScope is a powerful tool for Windows users It was designed by a Germany company called APSoft This software utility is a valuable resource to explore examine and debug the PCI subsystem of your computer It was made to fit the requirements of the most demanding users especially engineers programmers and system administrators and to integrate all advanced functions and tools into one product Please visit www tssc de for more information about the capabilities of PCIScope and other utilities offered by APSoft An evaluation version of PClScope is available for download at www tssc de You can purchase an inexpensive license from APSoft for use beyond the evaluation period PClScope has proven to be extremely useful when verifying and debugging configurations involving the MAGMA PCI Expansion Systems under any Windows platform PClScope can provide information to you and our Technical Support Group such as PCI Bus Numbering Resource Allocation and other information that may prove useful when d
10. party responsible for compliance could void the user s authority to operate the equipment The assembler of a personal computer system may be required to ze test the system and or make necessary modifications if a system is found to cause harmful interferences or to be noncompliant with the appropriate standards for its intended use Industry Canada This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num riqu de la classe A est conform la norme NMB 003 du Canada a C The product s described in this manual complies with all applicable European Union CE directives Magma will not retest or recertify systems or components that have been reconfigured by customers MAGMA Magma 9918 Via Pasar San Diego CA 92126 USA Phone 858 530 2511 Fax 858 530 2733 www magma com Manual P N 09 09907 02 Rev A1
11. power load will again be shared between these two modules 29 MAGMA In order to ensure the safety and efficiency of your expansion system it is recommended that you keep a spare power supply module on hand just in case Protect yourself keep a spare Important Order your spare power supply module from Magma PN 40 00030 01 Cleaning the Air Filter The chassis is equipped with an air filter that is easy to remove and clean To keep your chassis running at its coolest you should clean this filter regularly How often the filter requires cleaning depends on environmental conditions where your Magma Expansion chassis is located To clean this filter follow these simple steps First power down the chassis and then remove the screws on the side of the front panel with a Phillips screwdriver NOTE Note the different types of screws and where they go as you take them out Remove all screws wer RN 30 Next open the faceplate slowly and disconnect the wire marked bellow Gently remove the LED board connector Then remove the foam filter located behind the faceplate and clean it with a solution of warm water and mild dish soap Finally replace the filter reconnect the LED panel Secure faceplate with Phillips screws Tighten screws until snug and turn on power to the chassis In order to ensure the safety and efficiency of your expansion system it is recommended that you keep a spar
12. the following information 1 Name 7 Serial Number 2 Company Name 8 Computer Make 3 Phone Number 9 Computer Model 4 Fax Number 10 Operating System and Version 5 Email Address 11 Make Model of PCI cards in expansion chassis 6 Model Number 12 Detailed description of the problem You can also visit our web site at www magma com support For a quick response use the Technical Support and RMA Request Form available in the Support Section of the website Simply complete the form with all required information Please make sure that your problem description is sufficiently detailed to help us understand your problem For example Don t say Won t boot up Do say Tried all the steps in the Troubleshooting Section and it still won t boot up For faster diagnosis of your problem please run the two utility programs described in the following sections and include the diagnostic files they generate with your email 41 MAGMA MAGMA Debug Utility Occasionally Magma Technical Support may request Windows users to produce and email a MAGMA debug log file to help them resolve your problem This file should be emailed to support magma com This file should have a log file extension To create the log file follow these instructions 1 Locate a file called dbgview exe on the MAGMA CDROM 2 Double click on the file dbgview exe 3 While the dbgview screen is open locate and double click on a file called dump exe
13. to allow your host computer to communicate with the PCI cards in the expansion chassis PCI Expansion Interface Card d SR ulli T LM ap N z 0 be ir E i aleng o Ensure that the card is installed in the slot labeled Expansion Interface and that it is fully inserted into the slot and fastened to the chassis Also note the card hold down assembly whose purpose is to hold the 13 PCI cards securely to the backplane Card hold down assembly 13 MAGMA Install PCI Cards in PCI Expansion Chassis AN When installing PCI cards or hard drives please ensure that the input current rating specified on the AC input label is not exceeded In order to access the add in PCle cards you will need to remove the card hold down assembly as follows 1 Rotate the plastic pieces until their grooves are aligned with the cards 2 Unscrew the captive screw lift up and remove the bar 3 Tighten the screw in the black plastic piece to lock it into place and prepare it to lock the PCle add in card that will be installed 4 Reinsert the bar into the chassis and tighten the captive screw 14 MAGMA Slot ordering in the 13 Slot PCI to PCI Expansion chassis should begin with Slot 4 previously identified as the slot next the slot identified as the Expansion Interface slot Generally when installing g Party PCI cards in the MAGMA expansion chassis it should make no difference which PCI slot yo
14. 031 00 28 MAGMA Hot Swappable Power Supply In spite of regular performance of routine maintenance tasks some computer systems can experience hardware failures Fortunately your investment in a Magma Expansion system with a redundant power supply provides you with the ability to easily replace a power module in the event of a failure PS Alarm Power Reset Connector PS Status Release Lever LED Power LED green good green good red fault red fault Pull Handle Power Supply Power supply 2 1 On Off Switch The redundant power supply includes two hot swappable modules that share the power load requirements during normal operations Should one module fail for any reason the power load will be shifted to the other module and sound an audible alarm If a power supply fails an alarm will sound to alert you of the problem There are two types of audible alerts e Two short beeps Occurs when one of the power supply modules has failed e A continuous beep Occurs in the event of multiple successive power surges during a short interval Press the black button on the status panel in the front of the chassis in order to turn off the audible alert To replace a failed power supply simply grab the handle press down on the green release lever at the top of the module and pull Replace the failed module with a new one and turn on the power to the module using the power switch at the bottom of the module The
15. 168 1 2 Save SNMP Settings To configure these values for your SNMP network simply change the default values to match your requirements Change the Read Community Name and Write Community Name fields to match those required by your SNMP network The default value is public Change the Trap Destination IP Address to the IP address of the computer getting the SNMP data The default Trap Destination IP address in the above example was 192 168 1 2 Finally save the newly entered settings Save SNMP Settings 23 MAGMA Change Credentials This section allows you to change the default user name default and password magma To change the user name simply enter your new user name in the user name field To change your password enter your new password in the password field Enter it again in the password again field The password in both fields must match before they can be accepted IMPORTANT The user name and password fields are case sensitive Important AA MAGMA MISSION TECHNOLOGY GROUP INC Change Credentials 9 f Generic Info SNMP IP Configuration Change Credentials New Usemame default New Password New Password Save New Credentials When you have finished changing the default user name and password save the current changes by clicking on the Save New Credentials button at the bottom of the screen Save New Credentials
16. 4 pci1057 6 PCI 8x4 MAC System Profiler with 2 PCI to PCI Expansion Systems Installed in a Fan Out Configuration Daisy Chaining Recognizing the typical insignificance of the performance variance between the Fan Out and Daisy Chaining configurations the primary reason for using this one would be limitations on physical space This could be the number of available slots on the computer motherboard or a lack of desk or rack space Daisy Chaining Expansiordystems PCI Expansion Host Card SE ery Proprietary Expansion Cable PCI Expansion Host Card Simply plae anotherHost ExpansiorCard into a vacant PCI slot on the 1st Expansi ystem Then connect 1 to 2 using the Expansio able In the daisy chain configuration successive PCI expansion systems are added to the end of the PCI bus hierarchy which adds depth to the PCI Local Bus by increasing the number of PCI Local Bus levels active in the system configuration 50 MAGMA Verify your configuration Before you start installing your PCI cards refer to Chapter 4 Install Cards and Drives for more information you should confirm that everything is in proper working order Refer to Chapter 3 Verify Installation for guidance in verifying the proper installation of your Expansion System Notice that each Daisy Chained unit appears in the Device Manager in the reverse order of its place in the configuration Combination Configurations Dep
17. Bridges to the PCI Local Bus The 6 Slot adds one 1 bridge These bridges are the communication paths between the PCI cards and the computer resources Most computers allow multiple bridges and thus PCI buses to be correctly configured Some computers unfortunately place an arbitrary limit on the number of bridge levels that can be traveled during power on configuration Your computer power on software should be PCI Specification 2 1 compliant in order to effectively use a MAGMA PCI Expansion System For fan out and daisy chained system configurations where more than one PCI expansion system is being used you should count all of the bridge levels to your most deeply nested PCI bus to determine the maximum number of bridge levels that must be traveled For easier understanding the PCI Local Bus should be viewed as a Resource Toll road that runs from the computer CPU resource home through the Toll Booths the PCI bridges to the Resource Users PCI Cards As in the case of a real Toll Road the more Toll Booths you have to slow down a nanosecond for the longer it will take you your data to get from the PCI Card to the CPU and back again Under most circumstances the effect cannot even be detected However under other conditions it can be important to know about Fan Out For reasons described in bullet 3 above we recommend using a fan out configuration when you need to add successive PCI expansion systems
18. E att gir P m E Opals nn uU 0I 04964 0 Jid ADAI R p _ u I i m o an EK usi un i Bm Te gt E GC im u La aam a m NH Ti AMAGMA LEE LEM ms To install the card follow the same procedure listed in step 1 above YOU MUST ONLY INSTALL THE PCle HOST CARD INTO A PCI EXPRESS SLOT Only use cards WITH brackets This will ensure that your PCle host card could only be inserted into a PCle slot Although PCI Express cards without brackets may fit into conventional PCI slots you run the risk of damaging the PCI Express host card if you insert it into a PCI slot Please ensure that your host computer has PCI Express slots and install the host card only into a PCI Express slot MAGMA G2 Attach PCI Expansion and Power Cable Carefully position the MAGMA expansion chassis so that the supplied PCI expansion cable will conveniently reach from the connector of the PCI host card to the connector on the back of the PCI expansion The standard size cable that ships with the P13RR RAS is 1 meter long An optional 1 5 meter cable is available from Magma in case you didn t order it with your system during your initial purchase Attach one end of the PCI expansion cable to the PCI expansion host card and secure it using the captive thumbscrews on the cable Carefully route the cable to the rear side of the expansio
19. GMA expansion chassis 2 Remove the PCI card displaying a problem 3 Replace the problem card with a simple PCI card such as an Ethernet card that has drivers built into the operating system Using this type of card will avoid any future questions about drivers possibly being installed incorrectly 4 Turn on the MAGMA expansion chassis and then turn on the computer 37 MAGMA Windows 5 MAC Next open the Device Manager View by Connection selection If the d is gone the problem is with the 3 Party PCI card or the card drivers You should go to the Windows Error Codes section of this chapter to learn how to troubleshoot using error codes Ifthe is still visible the problem may be with the MAGMA expansion system Please contact Magma Technical Support for further guidance and or a replacement product If an error shows on any of the PCle to PCI Bridge Connections call Magma Technical Support immediately Next open the Apple System Profiler and if the PCle to PCI Bridge Connections and the 3 Party PCI card s are now correctly visible Support for 3 Party PCI Cards Magma will provide reasonable technical support to with ST Party PCI cards However if you have verified a successful installation of the MAGMA PCI Expansion System as defined in Chapter 4 but experience difficulty installing your 3 Party PCI cards the PCI card manufacturer may be able to provide the best support I
20. MISSION TECHNOLOGY GROUP INC PCI Expansion System Users Manual 13 Slot PCI to PCI Expansion With Redundant Power and Remote Monitoring Model PT3RR RAS Copyright 2011 Mission Technology Group Inc DBA Magma This publication is protected by Federal Copyright Law with all rights reserved No part of this publication may be copied photocopied reproduced stored in a retrieval system translated transmitted or transcribed in any form or by any means manual electric electronic electro magnetic mechanical optical or otherwise in whole or in part without prior written consent from Magma Limitation of Liability Information presented by Magma in this guide is believed to be accurate and reliable However Magma assumes no responsibility for its use No license is granted by implication or otherwise to any rights of Magma Product specifications and prices are subject to change without notice Trademark References Trademarks and registered trademarks are proprietary to their respective manufacturers MAGMA Table of Contents PREFACE nennen I AOV SO aaa ee ee i Salely INSTUCUONS ioie PER li When Working Inside a Computer ii Protecting Against Electrostatic Discharge nnnnnnnnnennsnnnnnnerrennnnnnne iii CHAPTER 1 INTRODUCTION eene nennen nnn nnn nnn 1 General SOCEIIGAVON S Laie i s tds ea Mu ee ee 1 Pre Installation Information cccccccesccceeeceeeeeseeceeceee
21. Retrieving the MIB Flle ae 25 Accessing the various SNMP functions nennen nennen 26 MAGMA CHAPTER6 CHASSIS MAINTENANCE eene 27 General Chassis Ceanmmg esee 27 Fan replacemehtl RN PEPERIT 28 Hot Swappable Power Supply sannoonnnnnnnnnnnnnnnennnennnnnnnnrnnnrnnnrrnneene 29 Cleaning the Air Elter 30 CHAPTER 7 TROUBLESHOOTING eere nennen 32 Status Indicators and configuration switches 32 Status Panel ie Te le e ER LOCATE TE ele E WEE 33 My Computer Can t Find the PCI Expansion System 34 When Nothing Works een 35 My Computer Hangs During Power Up 36 My PCI Gard Doesn t Work a a 37 Support for 3 Party PCI Cards 38 Windows Error Codes ooo deste coa ia Pb dd eus Era 39 CHAPTER8 HOW TO GET MORE HELP 41 Frequently Asked Questions FACE 41 Contacting Technical Support eeeeseeeseseeeeeeeeereenree 41 MAGMA Debug Utility A 42 POlScopa Software E Ya a a 43 Returning Merchandise to MAMA nennen 45 APPENDIX A BUS HIERARCHY 2 22202200020002n000n00nnnnn nnn nnns 46 Bus Ee Vena acacia en ee ee 46 APPENDIX B NEED MORE SLOTS eene nennen 47 Multiple PCI Expansion System Configurations 47 FAR OU ee 48 Verify your configuration ENEE 49 Da sy Chalnina s cue edet ax a Ario e aeu ern dh E Pt pu ure EORR Qe Rr 50
22. SION CHASSIS UNTIL YOU HAVE SHUT DOWN YOUR COMPUTER COMPLETELY It can cause a system lockup and loss of any unsaved data When shutting your system down it is recommended that you first shut down the computer correctly and then power down the MAGMA expansion chassis to avoid computer lock up and potential data loss MAGMA Windows 2000 and XP To verify a successful installation on Windows XP or 2000 find the My Computer icon gt Right click and select Manage gt Highlight Device Manager Click on the View Menu and select View Devices by Connection Lei Comput anagement E lol x Window Help WIES e Devices by type Jevices by co d Devices by connection Resources by type y Resources by connection HWRTR guter Pisk drives Share EP Display adapters DI 2 Local U DVD CD ROM drives E gi Perforn Customize Floppy disk controllers 4 Device Manager H E IDE ATAJATAPI controllers E SI Storage e Keyboards E Removable Storage E Mice and other pointing devices Disk Defragmenter e 2 Monitors Z Disk Management Network adapters e Services and Applications ER Ports COM amp LPT FR Processors 1 4 Sound video and game controllers H Storage volumes EN System devices DI Universal Serial Bus controllers gt Displays devices by connection Open ACPI BIOS gt Open PCI Bus gt Click the sign several ti
23. ation S Bus 05h PCI bus number m 00h 23 04 00 Digital Equipment C le Lasse bus number om PCI Bus Numbering z a Bus 06h Subordinate bus number 05h AE Multifunctional device Br 89 04 00 Brooktree Corp B9 04 01 Brooktree Corp S Bus 03h Filter Settings No window D0000000h DOLFFFFFh 00200000 2 MB Prefetchable No window open Cu DEN saan Resource Allocation CardBus socket Registers ExCa amp Base address Register FFFE000h Locate anywhere in 32 bit Interrupt Line IRQ 11 OBh Interrupt Pin z Dewice Configuration 1 0 space access Enabled It s a good sign if any of Memory space access Enabled these read Enabled Bus master Special cycles operations Disabled Memory write and Invalidate Disabled You should save this data as a file on your computer Please include your name and date as part of the file name with an extension of bpd Then email this file to support magma com if you are experiencing configuration problems 44 MAGMA Retuming Merchandise to MAGMA If factory service is required a Service Representative will give you a Return Merchandise Authorization RMA number Put this number and your return address on the shipping label when you return the item s for service MAGMA will return any product that is not accompanied by an RMA number Please note that MAGMA WILL NOT accept COD packages so be sure to return the product freight and duties paid Sh
24. ations that may pose a danger warning or caution condition in this manual However Magma does not claim to have covered all situations that might require the use of a Caution Warning or Danger indicator MAGMA Safety Instructions Always use caution when servicing any electrical component Before handling the MAGMA PCI Expansion chassis read the following instructions and safety guidelines to prevent damage to the product and to ensure your own personal safety Refer to the Advisories section for advisory conventions used in this manual including the distinction between Dangers Warnings Cautions and Notes Always use caution when handling operating the computer Only qualified experienced authorized electronics personnel should access the interior of the computer The power supplies produce high voltages and energy hazards which can cause bodily harm Use extreme caution when installing or removing components Refer to the installation instructions in this manual for precautions and procedures If you have any questions please contact Magma Technical Support High voltages are present inside the expansion chassis when the unit s power cord is plugged into an electrical outlet Disconnect the Warning power cord from its source before removing the system cover Never modify or remove the radio frequency interference shielding from your workstation or expansion unit To do so may cause your installation to produ
25. call Magma Technical Support On the PCI Card This usually means the memory I O or prefetch is more than has been allocated Call Magma Technical Support 39 MAGMA Error Code Description Action The driver for the PCI Card is not installed on your system 28 Reinstall the PCI Card driver following the manufacturer s instructions If that fails to fix the problem call the card PCI Card manufacturer for new drivers The PCI host card or expansion chassis are not working correctly Reinstall the PCI host card into the computer s PCI slot and recheck all cable connections If the error code remains try another PCI slot If you still have the error call Magma Technical Support For all other error codes call On the PCI to PCI Bridge Magma Technical Support Other Codes On the PCI Card Card Manufacturer s Technical Support after first verifying that the MAGMA expansion system is installed properly If you are still having problems contact Magma Technical Support for more help 40 MAGMA Chapter 8 How to Get More Help Frequentiy Asked Questions FAQ You can visit the MAGMA Technical Support FAQ pages on the Internet at www magma com support Contacting Technical Support Our support department can be reached by fax at 858 530 2733 or by phone at 858 530 2511 Support is available Monday through Friday 8 00 AM to 5 00 PM PT When contacting MAGMA Technical Support please be sure to include
26. ce emissions that could interfere with other electronic equipment in the area of your system When Working Inside a Computer Before taking covers off a computer perform the following steps 1 Turn off the computer and any peripherals 2 Disconnect the computer and peripherals from their power sources to prevent electric shock or system board damage 3 Disconnect any telephone or telecommunications lines from the computer MAGMA In addition take note of these safety guidelines when appropriate A To help avoid possible damage to systems boards wait five seconds after turning off the computer before removing a component removing a system board or disconnecting a peripheral device from the computer When you disconnect a cable pull on its connector or on its strain relief loop not on the cable itself Some cables have a connector with locking tabs If you are disconnecting this type of cable press in on the locking tabs before disconnecting the cable As you pull connectors apart keep them evenly aligned to avoid bending any connector pins Also before connecting a cable make sure both connectors are correctly oriented and aligned Do not attempt to service the system yourself except as explained in this manual Follow installation instructions closely Protecting Against Electrostatic Discharge amp Warning Electrostatic Discharge ESD Warning Electrostatic Discharge ESD is the enemy of semi
27. conductor devices You should always take precautions to eliminate any electrostatic charge from your body and clothing before touching any semiconductor device or card by using an electrostatic wrist strap and or rubber mat Static electricity can harm system boards Perform service at an ESD workstation and follow proper ESD procedure to reduce the risk of damage to components Magma strongly encourages you to follow proper ESD procedure which can include wrist straps and smocks when servicing equipment You can also take the following steps to prevent damage from electrostatic discharge ESD When unpacking a static sensitive component from its shipping carton do not remove the component s anti static packaging material until you are ready to install the component in a computer Just before unwrapping the anti static packaging be sure you are at an ESD workstation or grounded When transporting a sensitive component first place it in an anti static container or packaging lii MAGMA Handle all sensitive components at an ESD workstation If possible use anti static floor pads and workbench pads Handle components and boards with care Don t touch the components or contacts on a board Hold a board by its edges or by its metal mounting bracket MAGMA Chapter 1 Introduction General Specifications The MAGMA P13RR RAS is a rugged COTS Commercial Off The Shelf 13 Slot PCI to PCI Expansion System designed sp
28. e following steps MAGMA e Inventory the shipping carton contents for all of the required parts e Gather all of the necessary tools required for installation e Read this manual Parts List The following parts are provided Qty Item 13 Slot PCI to PCI Expansion Chassis PCI Expansion Cable 1 meter or 1 5 meter PCI Host Interface Card 13 Long card retainers Pt 7777 7 The MAGMA PCI expansion cable uses a 68 pin connector however it is NOT an off the shelf SCSI cable The MAGMA PCI expansion cable is a custom cable designed specifically for PCI Expansion Tools Required for Installation In order to complete the installation of the MAGMA expansion system you will need a Phillips head screwdriver MAGMA Chapter 2 Hardware Installation The following steps will guide you in completing the hardware installation of your MAGMA P13RR RAS Warning Warning Caution Electrostatic Discharge ESD Warning All PCI cards are susceptible to electrostatic discharge When moving PCI cards it is best to carry the cards in anti static packaging If you need to set a PCI card down be sure to place it inside or on top of an anti static surface For more information see Protecting Against Electrostatic Discharge in the Preface High voltages are present inside the expansion chassis when the unit s power cord is plugged into an electrical outlet Disconnect the power cord from its source before r
29. e power supply module on hand just in case Protect yourself keep a spare Order your spare power supply module from Magma Important If your chassis is extremely dirty and you would like professional help with getting it clean you can contact Magma Support for Important instructions and costs on shipping the chassis back for cleaning Before discussing a troubleshooting methodology for locating the problem we will first introduce several indicators and configuration switches that provide general and specific information for this process Status Indicators and configuration switches Under normal operating conditions the status indicators are for internal Magma troubleshooting while the configuration switches jumpers should remain in their default state preset by Magma for best compatibility However should a problem occur with the chassis or a special mode of operation be solicited by the client we included below explanations as to what all these items are and how they should be treated Status Panel indicators Locating LED Locating ON OFF Switch Temp Sensor Alarm Fan Three E LJ A e green cool orange overheated Alarm Reset Button Power Supply Indicator green good orange PS fault All LED s should be green at all times An orange LED means a fault of the corresponding item listed in the picture above 32 MAGMA Locate the Problem If you are having trouble with
30. eaneeneeteneeaneenees 1 las Deb eese auttm La I ME LM a RIDE RE EE ME 2 Tools Required for Installatnon 02000 nennenennenenn 2 CHAPTER2 HARDWARE INSTALLATION 22222202200020002n0000000 3 Belore you Beginn en ae 4 Install PCI Host Interface Card anne aa 4 Installing a PCI Express Host Interface Card Optional 5 Attach PCI Expansion and Power Cabie 6 Recheck the Installation cccccccccecceecseeceeeseceeeceeeseceeeseeaeeteeeeeees T Applying Power Correctly cisci a a 7 vitz ignia KS o Gastar TA Sent MER DM MM I EE RATHER 7 cines ee 8 CHAPTER 3 VERIFY INSTALLATION e eene 9 Windows 2000 and Ab 9 Mac OSA cL 10 CHAPTER A INSTALL 3 PARTY PCI CARDS 12 Remove PCI Expansion Chassis Cover 12 PCI Expansion Interface Card 13 Install PCI Cards in PCI Expansion Chassis sess 14 System Should Be Up and Running 15 Install Chassis in Rack 17 Attach Rail to Chassis se sacasssevud tuus ana exa YE QUE ana o n rk dip C ua SC VER YS a tides 17 Att ch Slide Rall to RACK anna 18 Combine Chassis and Slide Hal 18 CHAPTER5 REMOTE MONITORING enne 19 SNMP Feat OS ann eines Sap iub dee etras 19 SNMP ei Le EI EE 19 Configure Network Settings ANEN 20 Configure SNMP Sewing sarsar a 23 Ghange eredenlialssan an 24 Reset to Default Values nnne nnns 24 Configure your SNMP Agent 25
31. ebugging expansion chassis or PCI card problems If you are experiencing problems setting up your system you should run PClScope before contacting the Magma Technical Support Group With the MAGMA expansion chassis powered up and connected to your computer load and launch the PCIScope application The PClScope Program will be installed on your computer and a window similar to the one shown below will appear The example was taken from a Compaq Armada 7400 43 MAGMA P PCIScope E XWINDOWS DESKTOP SAMPLE BPD Gi File Edit View Descriptions Tools Window Help Bus 00h l Information PCI Registers PCI Registers form E la Multifunctional device Cc PCIl250 PC card Cardbus Controller m9 00 00 Compaq DAA CardBus Br idge m 00 01 Compaq DRA Bus 00h Device OCh Function 00h SR Cardbus bridge Texas In venas Ip 104Ch Texas Instruments TI H9 E0C 00 Socket 0 Device ID ACl5h PCIl250 PC card Cardbus Contro E93 0C 01 Socket 1 SubUendor OFELIA Compaq SubDevice BO4sh Unknown i i Multifunctional device Ce peyision ID S B9 0E 00 Compaq CET B9 0E 01 Compaq Trifle Base class code 05h Bridge Device Sub class code 07h CardBus Bridge a 29 0E 02 Compaq USB Programming interface 00h CardBus Bridge e Bus 01h B3 00 00 53 Inc SEC250 Vi Header Type 62h CardBus bridge Multiple functio RB a Bus 04h Built In Self Test No 19 00 00 Digital Equipment C Bridging Inform
32. ecifically for industrial telephony and military grade configurations requiring remote monitoring capability In addition this expansion system was designed to meet the MIL STD 461E standard The expansion chassis is fully compliant with the PCI Local Bus Specification This MAGMA expansion system consists of a PCI Host Interface Card a PCI expansion cable a shielded high speed cable a 16 gauge steel expansion chassis containing a 13 slot PCI backplane the SNMP remote monitoring system and status panel a locator LED a redundant power supply and high volume cooling fans Item Description Backplane 13 standard PCI slots 32 bit 33MHz 7 Enclosure Black 4U Rack Mount fans 10 9 CFM in each power supply ni 1 1 redundant hot swappable power supply MTBF 100 000 hours Monitoring SNMP via Ethernet Audible Alarm Status panel Operating Environment Recommended operating temperature up to 50 C 55 to 125 C Storage Temperature 0 to 90 Relative Humidity Non condensing Operating Systems Windows 7 Vista XP Server 2003 Mac OS X version 10 4 x Linux Kernel 2 6x Solaris Available Options 1 5 meter cable PN SUBCBL1 5HF CardBus Card required to use the expansion chassis with a laptop computer PN SUBCBHIF Rack mount slide kit PN RSLIDES XX PCI Express Host interface card PN SUBPEHIFX1 Pre Installation Information Before using the MAGMA expansion chassis you should perform th
33. emoving the enclosure cover Turning the system power off at the power on off switch does not remove power to components High voltage is still present Before touching anything inside the enclosure move to an ESD station and follow proper ESD procedure Failure to do so may result in electrostatic discharge damaging the computer or its components For more information see Protecting Against Electrostatic Discharge in the Preface If your MAGMA expansion chassis was not purchased directly from Magma you must check to ensure that it doesn t contain any pre installed PCI cards Check the rear side of the chassis to see if any PCI cards are visible in the slots If you see a PCI card you should continue installation using instructions provided by your dealer If no separate instructions are available remove the cover by using instructions in Chapter 4 Install 3 Party PCI Cards Then remove the card as normal If no PCI card is visible then continue with the cable installation MAGMA Before you Begin The 550W redundant power supply is auto switching These means that it will automatically switch to match whatever source power you are using Since all products ship with a US Standard 115V power cord you will need to use a power cord adapter for non US Standard 115V power sources Gi Install PCI Host Interface Card Begin the installation of your PCI expansion host card by first powering down the host computer Use the pr
34. ending on your business requirements and your physical space limitations you can add additional Expansion System in multiple configurations such as these These combinations are only limited by the available slots and or slot types PCle or PCI m Daisy Chain Combination Configuration Obviously you will need to keep an eye on your system performance and make any adjustments that may be required either to PCI card 51 MAGMA location or to Expansion System configuration to obtain maximum performance PCI Card Conflicts If you determine that one PCI card is interfering with the operation of another card first try reorganizing the cards on the motherboard Moving the cards around can change the order in which the cards are configured by the system during power on This will go a long way toward resolving module conflicts Power On Sequence for Advanced Configurations As previously stated in Chapter 2 Hardware Installation it remains necessary to power up ALL Expansions Systems BEFORE you turn on the computer This will ensure that your power on software can read all available PCI buses and properly configure all installed PCI cards Obviously the reverse also remains true for shutting your system down The computer must be shut off BEFORE you attempt to turn off your Expansion System s Troubleshooting Advanced Configurations When trying to troubleshoot problems with PCI cards in a multiple expansion system conf
35. ers are We only know how they increment starting from the PCI expansion host card The key point in the figure of the 13 Slot Topology is that the connecting cable between the PCI expansion host card and the 13 Slot backplane is actually a PCI bus itself This is represented in the Windows Device Manager as shown below PCI standard PCI to PCI bridge d DEC 21150 PCI to PCI bridge LSI Logic S3_1010 66 Device do LSI Logic S3_1010 66 Device All PCI cards installed in the PCI Expansion chassis will appear on the Third PCI Bus behind the PCI Bus that the PCI host card is installed on f you need to know the actual Bus number right click on the Bus and select Properties 46 Appendix A Bus Hierarchy MAGMA Appendix B Need More Slots Multiple PCI Expansion System Configurations The PCI Local Bus Specification defines the PCI bus as a hierarchical bus where PCI to PCI Bridges PPBs may be used to add levels to the PCI bus hierarchy Because hierarchies are organized systems arranged into different levels you can take advantage of this automatic organizing and layering to expand the number of available PCI slots beyond the number available in your computer s motherboard You can easily add two or more Magma expansion systems to your current system in either a fan out or daisy chain configuration Each of these configurations has advantages and uses To determine which type of configuration you wish to use you should
36. iguration it is vital to correctly determine the nature of the problem Therefore the first task is to identify the card or chassis having a problem by using the Windows Device Manager or Apple System Profiler Refer to the first part of this Appendix for more information on identifying hierarchical levels in multiple expansion system configurations Remember Fan Out configurations can consist of both PCle to PCI Expansion Systems and PCI to PCI Expansion Systems Whereas Daisy Chain configurations will consist only of a PCI to PCI Expansion System or a PCle to PCI Expansion System followed by one or more PCI to PCI Expansion Systems Only after you have all expansion systems working without any 3 Party PCI cards should you attempt to install any 3 Party PCI cards 52 Multiple expansion system configuration has problems Determine which one s Pr s i are missing and Can ae reinstall See No viis all gt Chapters 2 amp 3 and NS a Appendix B N Z Yes Remove everything and Ba K 5 reinstall only 1 No Diditwork 4 chassis See Chapters x With only 1 2 amp 3 h p Yes Reconnect only 1 Expansion System using instructions in User Guide No Reinstall using guidance in Chapters 2 amp 3 lt l Does it work gt E P Yes Y Install and test another expansion system using d guidance in Chapters 2 amp 3 and Appendix B MAGMA Need to defi
37. ip the well packaged product to the address below MAGMA RETURNS DEPT RMA 9918 Via Pasar San Diego CA 92126 USA It is not required though highly recommended that you keep the packaging from the original shipment of your MAGMA product However if you return a product to MAGMA for warranty repair replacement or take advantage of the 30 day money back guarantee you will need to package the product in a manner similar to the manner in which it was received from our plant MAGMA cannot be responsible for any physical damage to the product or component pieces of the product such as the host or expansion interfaces for PCI expansion chassis that are damaged due to inadequate packing Physical damage sustained in such a situation will be repaired at the owner s expense in accordance with Out of Warranty Procedures Please protect your investment a bit more padding in a good box will go a long way to insuring the device is returned to use in the same condition you shipped it in Please call for an RMA number first 45 Bus Hierarchy The following figure is representative of the PCI Bus hierarchies for the 13 Slot PCI to PCI Expansion System This figure pictorially conveys the overall PCI bus topology of the system 13 Slot Topology PCI PCI Bus 0 Bus 1 PCI PCI PCI Bus 2 Host Expansion Interface Interface Slots 4 9 PCI Bus 3 Slots 4 10 Secondary Bridge In general we do not know what the actual Bus numb
38. l Support ii If it still hangs the problem is in the computer and not with the MAGMA expansion system or the 3 Party PCI cards b If it boots up OK without any g Party PCI cards installed try adding only one card and see if it boots up l If it boots up OK with one card in it shut it down in the proper order of course and swap cards Repeat this until all cards have been tested If they all test OK then add them back one at a time until you find the combination that doesn t work or you are running fine If you find a bad card call Technical Support If you don t congratulations you fixed it ii If it still hangs up try a different card this one is probably bad or has driver problems If the second cards works troubleshoot the first card If the second card also fails call Technical Support MAGMA My PCI Card Doesn t Work Follow these simple troubleshooting steps to resolve typical 3 Party PCI card problems PCI Card Doesn t Work i Reinstall Drivers pm rech S and check card q function again Device Manager or Apple Profiler confirm problem with PCI Card Call card Yes Congratulations manufacturer s technical support Check Error Codes Try a different slot Call MAGMA technical support at 858 530 2511 The following additional steps might also help when the above troubleshooting steps for fail to resolve your problem 1 Shut down the computer followed by the MA
39. lowing features e Internal Temperature monitoring e Clear Alarm button monitoring e Swappable fan status for fans 1 2 3 and 4 in the front e Power supply 1 status e Power supply 2 status e 10 Traps are defined to alert the SNMP server in case of overheat or failure in any of the subsystems mentioned above SNMP Configuration SNMP Port To ensure that you can successfully monitor your new system you will need to connect it to a local or private hub using a standard RJ 45 Ethernet Cable Connect one end of the cable to the RJ 45 port located to the right of the power supply modules and the other end to your local area network connector In case you connect the chassis to a local computer laptop be sure to use a Hub with a regular network cable or a crossover cable without a Hub The SNMP module in the P13RR RAS system is configured for DHCP access though this setting can be changed as described in the next section Once the chassis is turned on it will be assigned an IP address by your network s DHCP server If you have access to your network s DHCP server make sure to look up and write down that IP address In any other case you will need to use the IPsetup exe utility to discover the IP address that was assigned to the chassis It can be downloaded in the SNMP section of the Magma driver downloads at http www magma com drivers asp Double click on the utility icon after your chassis has been connected to the network a
40. mes until your reach the PCI Standard PCI to PCI Bridge When installed correctly you will see three PCI to PCI Bridges below your system s PCI Controller PCI standard PCI to PCI bridge PCI standard PCI to PCI bridge ES Intel R PRO 1000 MT Server Adapter d PCI standard PCI to PCI bridge If everything is OK then the MAGMA PCI expansion host card installation is complete You can now proceed to Chapter 4 Install fa Party PCI Cards MAGMA If however the installation was unsuccessful you may not see the PCI to PCI Bridge or it will have a small yellow u in front of it Device Manager e amp tm d 8 A Se E Advanced Configuration and Powef Interface ACPI PC 7 Microsoft ACPI Compliant System BR ACPI Fan BR ACPI Fixed Feature Button BR ACPI Lid BR ACPI Sleep Button ACPI Thermal Zone Microsoft AC Adapter Microsoft ACPI Compliant Control Method Battery Microsoft ACPI Chmpliant Control Method Battery 7 BR PCI bus DD 56K PCI Voce Modem SF 11561V R9A e BR Intel 82371AB EB PCI to ISA bridge ISA mode z Intel 82371AB EB PCI to USB Universal Host Controller fill Intel 82 4438X Pentium r II Processor to AGP Controller RB Intel 8 4436x Pentium r II Processor to PCI Bridge sn Intel f 82371AB EB PCI Bus Master IDE Controller Texds Instruments PCI 1450 CardBus Controller Tepes Instruments PCI 1450 CardBus Controller Proceed to Chapter 7 Troubleshooting for help with Wi
41. mportant 38 The MAGMA PCI Expansion System is designed to function exactly like your desktop computer This means that you should follow the PCI card maker s instructions for installation on a Windows or Mac computer as if the expansion chassis WAS the desktop computer When correctly installed there is no difference to the operating system removable cards or most software MAGMA Windows Error Codes If you are having a problem with one of your devices and the Device status box shows a Windows Error Code refer to the following list of error codes for guidance PCI standard PCI to PCI bridge Properties Tu General Driver Details Resources B PCI standard PCI to PCI bridge Device type System devices Manufacturer Standard system devices Location PCI Slot 6 PCI bus 5 device 0 function 0 Device status This device is not working properly because Windows cannot load the divers required for this device Code 31 Click Troubleshoot to start the troubleshooter tor this device Troubleshoot Device usage Use this device enable v Error Code Description Action This code indicates that there is a problem with the 3 Party PCI Card driver If necessary contact the PCI Card s manufacturer for updated PNP compatible drivers If all else fails contact Magma Technical Support for further assistance On the Bridge If you receive error code 12 on the first PCI to PCI Bridge
42. n chassis More details on the installation of individual cards are provided by the card s manufacturer This chapter is provided as a simple guide to help you install your PCI cards in the chassis For the purpose of installation the MAGMA expansion chassis functions exactly as a standard desktop computer chassis Always follow the manufacturers instructions for installing their card on a desktop computer We will provide reasonable technical support with 3 Party PCI cards However if you have verified a successful installation of the Y MAGMA expansion system as defined in Chapter 3 but experience difficulty installing your 3 Party PCI cards the PCI Important card manufacturer should be able to provide the best support Gi Remove PCI Expansion Chassis Cover Two captive thumb screws retain the cover on the expansion chassis Loosen them to release the cover Slide the enclosure cover backwards disengaging it from the guides at the front of the enclosure by firmly grasping the cover lip and pulling the cover backward about a quarter of an inch and then lifting the cover off 12 MAGMA AN When replacing the enclosure cover be sure that the front edge guides on the cover engage the inner lip of the enclosure o PCI Expansion Interface Card Next check the PCI Expansion Interface Card This card is factory installed in the 1 PCI slot next to the power supply connections on the backplane It is required
43. n chassis and attach it to the 68 pin connector as shown below TTT Secure the cable with the captive thumb screws It is important that the cable be attached securely to the connectors at both ends Before connecting the power cords check that the expansion chassis On Off switch is set to the OFF position This switch is located on the right side of the monitor control on the front of the chassis If at all possible plug all power cords from the MAGMA expansion chassis and your host computer into a shared power strip preferably one that has surge and noise suppression circuitry built into it MAGMA Recheck the Installation Check your installation before powering up the MAGMA expansion chassis for the first time Although the power supply has an over voltage protection device built into it it may not trip in time to fully protect a device that has been improperly connected or whose power cable has been damaged Ch Applying Power Correctly Starting Up You must apply power to the MAGMA expansion chassis BEFORE you power up your computer This will allow the higher numbered PCI buses in the PCI bus hierarchy to be at a stable state when the host system issues its master power on bus reset In systems that perform automatic PCI bus configuration this will allow the configuration code to recognize the PCI bus hierarchy and any attached devices There is an On Off switch on the front panel as well as LED indicat
44. nd powered on It will then identify your chassis based on its MAC address and display the following information 19 MAGMA ui NetBurner IPSetup V2 0 x HDE Seti DNS H 1 0 Baudrate Biss Launch Webpage Advanced Help Close In this case the IPsetup utility has found the PT3RR RAS chassis at IP address 192 168 1 10 CAUTION Aside from reading an IP address the IPsetup exe utility can be used to set an IP address other than the one assigned initially by the DHCP server using the Set button It is recommended however not to use the utility for this purpose since we will loose connectivity with the chassis until the machine running IPsetup exe obtains an IP address in the same IP subnet The next section will show a preferred way of accomplishing this via the browser interface In case you need to back trace any of these steps you can always reset the chassis back to its factory settings Caution Configure Network Settings Open your browser and enter the discovered IP address in the URL bar and press Enter The following authentication window will open up FillInThisMame User name default 3 Password Remember my password 20 MAGMA The factory settings will define the User name to be default and the password to be magma Enter these values in the appropriate field and select OK If the username and password have not been changed from the factor
45. ndows installation problems Mac OSX When using Mac OS X no additional software or drivers are needed As long as you are using Mac OS X Version 10 2 2 or newer the operating system should automatically recognize the MAGMA expansion chassis Select About This Mac under the Apple Icon w Go Library Window Help About This Mac Software Update Mac 05 X Software Dock Location Then click the More Info button gt click on the Devices tab gt you should see a pci bridge device listed under PCI as shown below Any PCI Cards you install in the expansion chassis will appear behind the pci bridge device 10 MAGMA Nplicat Logs rk SLOT 1 AGP Mac OS 10 2 x Card Type Bus Slot pci bridge pci PCI SLOT 2 pci bridge pci PCI 7x4 ATTO ExpressPClI UL3S scsi 2 PCI 8x4 ATTO ExpressPCI UL3S scsi 2 PCI 8x4 pci bridge pci PCI 8xc Mac OS 10 3 x amp 10 4 x If any of these devices are not displayed as shown above you should shut down your system computer first then the expansion chassis and reconnect the cables and the PCI expansion host card to ensure that you have a solid connection Then restart the MAGMA expansion chassis followed by the computer Next try to verify the installation again as shown above If you are still having problems contact Magma Technical Support at 858 530 2511 11 This chapter provides information on how to install 3 Party PCI cards into your MAGMA expansio
46. ne WHICH chassis card has the problem Check Windows Device Manager or Apple System Profiler Installed using guidance in A Chapters 2 amp 3 and Appendix B of User Guide Refer to Appendix B of User Guide for information on A different combinations of PCI to PCI Expansion Systems in same host computer Problems with 27 Party cards might only be traceable once you have identified the expansion system containing the problem card Remember it may be necessary to identify the PCI Slot that the Host Interface Card is in before you can properly identify the correct expansion chassis and ultimately the card Obviously this is only an issue if you have multiples of the same type of card installed o3 MAGMA Finding the Problem Card Windows If you need help to determine which PCI card or which expansion chassis has the problem you can right click on the card with the n and check the information contained in the Location field PCI standard PCI to PCI bridge Properties e in General Driver Details Resources 4 8 PCI standard PCI to PCI bridge Device type System devices Manufacturer Standard system devices Location PCI Slot 6 PCI bus 5 device 0 function 0 Device status This device is not working properly because Windows cannot load the drivers required For this device Code 31 L R A Troubleshoot
47. ocedures for shutting down your operating system and shutting off power to your system provided in your owner s manual or system documentation The PCI Host Interface Card includes a voltage switch in the top right corner of the board that may need to be adjusted for proper installation It is an easy process to determine if the voltage switch needs to be adjusted for your configuration 1 Insert the PCI Host Interface Card into a vacant PCI slot by gently pushing the card until it is firmly seated 2 Secure the card in the PCI slot opening with a mounting screw 3 Turn on power to the host computer 4 f both LEDs shown below are lit DO NOT adjust the dip switch simply power down and continue to step two 5 If only the 5V LED is lit shut down your computer then flip the switch to the ON position before continuing to the next step When you power up the computer again both LEDs should now be lit Both lights will be lit When 5V LED only is lit when working properly move switch to ON position Voltage Converter Switch Factory Default OFF OFF ON MAGMA Installing a PCI Express Host Interface Card Optional The optional PCI Express PCle host interface card allows you to connect the P13RR RAS expansion chassis to a PCI Express host computer The host system requires at least a x1 PCle connector to facilitate this host card Once connected you will have expanded one PCle slot into 13 PCI slots BR
48. or minor adjustment during assembly Attach Rail to Chassis Use at least three screws per side of the unit for mounting of the slides Be sure you have measured accurately to ensure that everything fits in the rack correctly j 17 MAGMA Attach Slide Rail to Rack Attach to inside of rack with fingers pointing out and the end bracket to the rear Secure each Slide Mount with 4 SCrews If your rack has holes too large for the screws you can use the Bar Nut to secure your mounting by inserting the Panhead screw through the rack hole and screwing it into the Bar Nut on the reverse side of the rack post as shown NOTE Notice that the holes on the Bar Nut are spaced unevenly to accommodate different racks Secure the slide rail to the rack with 2 screws to both front and rear posts After you have secured the slide rail fingers to the rack posts tighten the 2 screws used to attach the slide rail to the end bracket Combine Chassis and Slide Rail The chassis mounts into the rack from the front Insert the chassis into the rack slide and press it forward until the chassis stops When the chassis is completely inserted into the rack secure all the mounting screws on each side 18 MAGMA Chapter5 Remote Monitoring SEENEN SNMP Features Magma s P13RR RAS chassis supports the Simple Network Management Protocol for remote monitoring and administration by offering the fol
49. ors to indicate power status Verify that the green power indicators are ON After first turning on each of the individual power switches in the back of the chassis the entire system can then be turned on using the master power switch in the front MAGMA Important IMPORTANT Unless both redundant power supplies are turned on first an alarm will sound once the master switch is activated the system considering one of them as having failed These 1 1 redundant power supplies are hot swappable which means that the system can fully operate on one power supply while the other is removed for repair replacement A power supply unit PSU should be switched off before removal and upon insertion of its replacement After replacing a PSU be sure to secure the new one in place with its snap in mechanism for better grounding and noise immunity Windows XP and Windows 2000 Start Up As your Windows XP 2000 computer starts up you will see a small message box pop up in the lower right corner of the screen to alert you that Windows has found new hardware Found New Hardware PCI standard PCI to PCI bridge You are now ready to go No drivers are needed Now go to Chapter 3 Verify Installation MAC Start Up MAC computers will boot up without any visible indicators that the Expansion System is connected Go to Chapter 3 Verify Installation Shutting Down DO NOT TURN OFF THE MAGMA EXPAN
50. othly Important Not all PCI cards are as well behaved as they should be Sometimes simply moving a PCI card that is having a problem to a different slot or reordering your cards in their slots will alleviate behavior problems C System Should Be Up and Running Apply power to the MAGMA expansion chassis first then power up the computer 15 MAGMA Use the procedures detailed in Chapter 3 to confirm the card installation s in the Windows Device Manager or Apple System Profiler PCI standard PCI to PCI bridge PCI standard PCI to PCI bridge ES Intel R PRO 1000 MT Server Adapter d PCI standard PCI to PCI bridge Windows Device Manager Card Type Bus Slot pci bridge pci PCI SLOT 2 pci bridge pci PCI 7x4 ATTO ExpressPC UL3S scsi 2 PCI 8x4 ATTO ExpressPCI UL3S scsi 2 PCI 8x4 pci bridge pci PCI 8xc MAC Apple System Profiler 16 MAGMA Install Chassis in Rack Locate a vacant 4U slot in your rack that is within the reach of the one meter cable that came with your P13RR RAS Expansion System Install the rails in the rack as shown below Mes o gt um V ac Measure the rack from front to back so you can confirm how long the rail must be to fit properly Next assemble the Slide piece with the end bracket as shown and secure with 2 Panhead screws Ensure the Phillips screw head is located on the open side of the Slide pieces as shown Tighten finger tight only to allow f
51. tal number of PCI buses that the data must pass through COULD make a difference See Chapter 5 Troubleshooting for more information if you suspect this could be an issue with one of your specialty PCI cards Verify your configuration Before you start installing your PCI cards refer to Chapter 4 Install Cards and Drives for more information you should confirm that everything is in proper working order Refer to Chapter 3 Verify Installation for guidance in verifying the proper installation of your Expansion System The following image shows the Windows Device Manager display when a Windows PC has 2 Expansion Systems connected in a Fan Out configuration d M PCI bus W PCI standard PCI to PCI bridge 2 PCI standard PCI to PCI bridge 2 M PCI standard PCI to PCI bridge Sf PowerCore PCI mkII d M PCI bus M PCI standard PCI to PCI bridge 2 M PCI standard PCI to PCI bridge 2 M PCI standard PCI to PCI bridge Universal Audio UAD 1 DSP card sei Universal Audio UAD 1 Powered Plug Ins driver Windows Device Manager with 2 PCI to PCI Expansion Systems Installed in a Fan Out Configuration 49 MAGMA The following image shows the Apple Profiler display when aMAC has 2 Expansion Systems connected in a Fan Out configuration Card 4 Type Bus Slot pci bridge pci PCI bxc pci bridge pci PCI 7x4 pci bridge pci PCI ax4 pci bridge pci PCI SLOT 2 pci bridge pci PCI 8xc pci bridge pci PCI SLOT 3 pcillOb 4 Other Multimedia PCI bx
52. the MAGMA expansion system verify that all cards are seated properly and all cables are connected properly Be sure you followed the instructions in earlier sections of this User Guide Always remember to power On and Off correctly when rechecking and testing your installation If you are still having problems try these simple troubleshooting steps My Computer Can t Find the PCI Expansion System When Nothing Works My PCI Card Doesn t Work The PCI to PCI Expansion System is correctly displayed as a PCI standard PCI to PCI bridge Windows Device Manager and as a pci bridge MAC Apple System Profiler When connected and functioning correctly this Expansion System will be displayed as follows PCI standard PCI to PCI bridge PCI standard PCI to PCI bridge B Intel R PRO 1000 MT Server Adapter d PCI standard PCI to PCI bridge Windows Card Type Bus Slot pci bridge pci PCI SLOT 2 pci bridge pci PCI 7x4 ATTO ExpressPCI UL3S scsi 2 PCI 8x4 ATTO ExpressPCI UL3S scsi 2 PCI 8x4 pci bridge pci PCI 8xc MAC If this is not what you see when you verify your installation the following troubleshooting steps may help you to locate and resolve your installation issues without having to call Technical Support 33 MAGMA My Computer Can t Find the PCI Expansion System If the expansion system is not visible in your Windows Device Manager or your Apple System Profiler at all you will need to turn off your
53. to the host computer This addition to the PCI bus hierarchy is at the peer level of other existing expansion buses thus adding breadth to the PCI bus hierarchy since these buses will be at the same hierarchical level within the system configuration 48 You may use either PCle or PCI host cards in your host computer depending on available slots and your performance requirements You must ensure that you have the corresponding PCle to PCI Expansion System or PCI Expansion System chassis to connect with your host card and support your desired configuration MAGMA PCI Expansion Host Card Proprietary Expansion Cable The Fan OutConfiguration is the recommended solution It typically provides optimumperformance on most gstemsbecause thee ae fewer PCI bidgesbetween the Computer CPU and the PCards Proprietary Expansion gt Cable In this configuration you have fewer Toll Booths PCI Bridges to pass through therefore there are fewer opportunities for concern For clarification it is necessary to understand that the amount Y of latency caused by any PCI Bridge even those built into a 3 Party PCI card or the computer motherboard itself is negligible Important nanoseconds and will not produce any visible effect on most systems It is only mentioned here because on a few rare configurations which use some unique PCI cards with special software drivers the to
54. ttempt to perform any maintenance tasks N Always remember to power down your computer and the expansion Caution General Chassis Cleaning The environment where your Magma chassis is operating should be the determining factor as to how often you should perform a general cleanup of the chassis To perform a routine general cleaning of your chassis you will need the following Can of compressed air proper distance 6 inches Cotton Swabs Isopropyl alcohol Anti static wipes Warm water for filter Dish soap for filter D et eS oN I N Do not use a vacuum because vacuums create ESD Caution First remove the four cover screws and the top chassis cover Next use a can of compressed air from your local computer store to blow out any dust that may have accumulated in the chassis fans Two of these components are field replaceable the cooling fans and the hot swappable redundant power supply modules 27 MAGMA Fan replacement The P13RR RAS chassis was designed to allow hot swappable fan replacement while the chassis is powered on for maximal uptime First you will need to remove the chassis lid as shown in the beginning of Chapter 4 Then locate the fan that has failed unlock its thumbscrew lift up its metal tab and pull it out Insert the new fan in and secure it in place Verify the new fan is spinning and restore the chassis lid NOTE The Magma part number for a replacement fan is 26 00
55. tus S fan3Status fan4Status 3 Le powerSupplyStatus psiStatus ps2Status Name OID Lech send ction S sendActions turnPowerOffOn Under the MIB Tree the Magma Chassis will have status information that can be read by expanding the respective folders This information is also available in the Web interface mentioned previously In addition if we expand the sendAction folder as shown above we gain access to writable functions that essentially allow us to remote control the chassis Enabling disabling the chassis Audible Alarm In the above screen locate the Alarm entry in the sendAction folder where you can set its status as follows e Set sendAction to 8 will enable the audible alarm e Set sendAction to 4 will disable the audible alarm 26 MAGMA Chapter6 Chassis Maintenance Like all computer systems you will need to perform some routine maintenance tasks Some of these include making sure that the air vents in the chassis are clear of obstructions and that the cooling air from the fans flows freely You will also need to check the foam filter behind the front panel to ensure it is clean thus allowing for unrestricted air flow to the fans You should always keep an eye on all cables to make sure they are not damaged and are securely connected Occasionally you should remove the chassis cover and check for loose cards and remove any dust build up system BEFORE you a
56. u place your cards in unless specified by the card manufacturer Install each PCI card following the PCI card manufacturers recommendations Some PCI card manufacturers recommend that you install their software driver s prior to installing the hardware If this is the case you should install their driver before you connect and power up the expansion chassis To reduce potential problems with the installation of 3 Party PCI cards it is recommended that the cards and their drivers if any are installed and tested individually This practice will reduce troubleshooting tasks in the event of a problem Make sure that all PCI cards are fully seated in their connectors When correctly seated in its connector you will notice a firm resistance when you pull up gently on the card To keep the cards in place secure them in the enclosure with their retaining screws supplied with the MAGMA expansion chassis The sheer number of PCI cards and device drivers available makes it impossible for Magma to fully test and certify all available PCI cards for use in the MAGMA expansion chassis Our best advice to you in this regard is to insist on full PCI Specification compliance from your card and system vendors Cards and systems should be at least PCI Specification Revision 2 0 compliant or better Compliance in your system motherboard PCI cards and console firmware or BIOS is your best assurance that everything will install and operate smo
57. y settings the Generic Info page will appear showing the current IP address the Trap destination address and current system status concerning the fans and the redundant power supplies If the following page does not appear double check the network connectivity to the chassis via the RJ 45 cable or see your network administrator for the correct user name and password MISSION TECHNOLOGY GROUP INC IP Configuration SNMP Change Credentials Generic Information Chassis Status On Device IP Address 192 168 1 100 Trap Destination IP Address 192 168 1 2 Power Supply One Status Good Power Supply Two Status Good Fan One Status Good Fan Two Status Good Fan Three Status Good Fan Four Status Good 21 MAGMA To change the IP address click on the IP Configuration link on the top bar and the following should appear AA MAGMA MISSION TECHNOLOGY GROUP INC Generic Info IP Configuration SNMP Change Credentials Current IP Settings Device IP Address 192 168 1 100 Subnet Mask 255 255 255 0 Gateway 192 168 1 1 DNS Server 0 0 0 0 Device Name Magma EB4 90A7 Statically Assign IP Settings New IP Address 192 168 1 101 Leave at 0 0 0 0 to use DHCP New Subnet Mask 255 255 255 0 New Network Gateway 192 168 1 1 New DNS Server 0 0 0 0 New Device Name Magma EB4 90 Save Network Configuration Enter the new static IP address in the IP Address field Enter the new subnet mask in the Network Mask field
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