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IOS Reservations 2.x User Manual

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1. fl Classic double Room information This twin or double bedded has a private balcony or terrace with sea views Room Facilities Minibar Shower Safety Deposit Box TV Telephone Air Conditioning Balcony Radio Bathroom Amenities Toilet Satellite TV Hairdryer Refrigerator Breakfast Breakfast is included in the room rate Persons 2 Vacancy a Price rates 01 January to 31 May 150 00 EUR 01 June to 31 August 240 00 EUR 01 September to 31 December 180 00 EUR Room Check in date 2 Fa Check availability Check out date 3 Availability calendar Room information AJAX availability check and availability calendar link The availability check is being performed using AJAX technology If in IOS Reservations settings you have enabled to display detailed information on the availability checks then the component will show you the number of the available and reserved rooms for each day your are interesting in If you have not enabled this feature then it will only show you the final availability check result The form to book a room becomes visible only if the room is available for the period you are interested in Check in date 2008 09 26 E ea Check out date 2008 09 29 El El Avadabilty calendar Friday 26 September 2008 2 Reserved 6 Available Saturday 27 September 2008 2 Reserved 6 Available W Sunday 28 September 2008 O Reserved 8 Available There are 6 available rooms of this type for thi
2. Is open source WEB SERVICES AND SOFTWARE IOS Reservations 2 x User Manual This manual is provided for free Copyright 2008 Is Open Source All rights reserved Copyright C 2008 Is Open Source Page 1 35 Table of contents Introduction k E La HULL y cceetastnoussarccectseseanacessetcasmnetnannatanaiccsaunaes nia nsiaaeeuenet nena uaenemieC user 4 Dx MIG CIS Seabee iat hale lar eet Gat taku aha este nde ae ataedegeGnace 4 INS AE OM rro d 4 To COMPONENE ACUVALIOMN acacia 5 5 Keep IOS Reservations up to date cccccccsssessececesecereeeeeuecuseuseaeeenenavarsesaes 6 6 Technical SPECIFICATIONS cccccecsecsecueusecurerseeueuseeeeurseneesrersesuuersesueareeseeares 6 Getting Started 7 Component COMMGUPATON scans 6 Tels General Settinds mirada 7 E te 2eatata tena aiadeceeacdenauuasaitenaves ahesanaueeeiecosdancceseasiowes ec 8 Ls COMMONS a ito cie 9 7A e HOE scan desecenisuna sb anticsamtaasandiwdemndenan eatery saan cuneate eosin ot tara earnee ina 9 7 5 Online hotels reservations ccccsscsessesesecersecarsecarsecerenentneueseceesecutseentss 9 7 0 Front end CCCSS S aiia a aa 10 Fle GOJEMA Dsi II a 11 LOCALONS arose a a E E aa a a 12 I POCO Y 13 9 1 Add Edit hotels from back end ccccecseeeeeeeeeeeevevaveeeeuevavaesneneeuavansnens 13 TOS ROOMS sus a a od eee 15 10 1 Add Edit rooms from back end ccceeveveveeeevevaveveeeeeevaverseeeeavavaneneans 16 a Gale amasado 18 12 RN na edo 19 F
3. 2 X 475 00 EUR Adults 2 Children 0 Reservation surety fee via PayPal Fee amount 285 00 EUR Comments Please notify me if everything is fine with my reservation Thank you Customer details Credit Card Info First name John Credit card Master Card Last name Doe Credit Card owner John Doe Address Liberty sqr 34 Athens Credit Card number S1009903 Xxxxxx Telephone 302107654321 Security code 456 Mobile 306973654321 Expiration date Year 2009 Month 12 E mail mymail domain com IP 127 0 0 1 For you customers safety Credit Card data are stored encrypted in our system 105 encryption technolog OS Reservation System 2008 by Is Open Source Al nights reserved Reservation s printable version Copyright C 2008 Is Open Source Page 20 35 Front end 13 Front page When using the component under Single Hotel mode then the component s front page is your hotel s page When using the component under Multiple Hotels mode then a custom front page is being displayed To set this page s options check the component s settings chapter 7 2 In version 2 x there are some additions in this page You can display a simple search form under the random hotel images block Room search cv Checkin date 2080925 See 2008 09 26 09 26 Advanced search Simple search form in front page In version 2 x you can also display latest customers comments in your front page Customer comments C Is Open Source 4 Me
4. 5 Keep IOS Reservations up to date On the same tabs group as in the case of component Activation see chapter 4 there is an other tab named Update Click this tab periodically 1 2 times per month is enough to get updates for your installed IOS Reservations Only apply update patches that match your version 6 Technical specifications IOS Reservations is a top quality software developed by Ioannis Sannos a highly skilled and long experienced PHP developer The component is entirely coded using Object Oriented OO programming and PHP 5 x All users requests are filtered and validated by multiple checks for maximum security The component is as solid as a rock IOS Reservation can run on Elxis 2008 0 2008 1 or newer It can be installed and used under MySQL Postgre or Oracle database although it is only tested under MySQL If you wish to use it under Postgre or Oracle and you face problems please contact IOS IOS Reservations is supported by IOS Sitemap for the generation of an XML site map of your hotels IOS Reservations is a native Elxis component This give us the full power of Elxis CMS and the support of features such as XML database schema for installation under any database type Elxis supports User s Preferable Language Multi lingual interface extensible access system full UTF 8 support FTP integration SEO PRO integration for search engine friendly URLs and best ranking at Google and more Getting Started 7 Component conf
5. Locations order Select how you wish the locations to be listed in front page Alphabetically A to Z or Randomly Hotels Select if you wish to display top in hits or latest added hotels in front page Hotels number The number of top latest hotels to display Images Select how many random hotel images to display in front page Set it to zero to disable this feature Each image links to a hotel s page Search Select if you wish to display a quick search form in front page Comments Select the number of latest user comments to display in front page Set this to zero to disable this feature 7 3 Comments Setting related to the user commentary feature General settings Front Page Hotels Online hotel reservations Auto publish None Li Comments notification a No Ey Yes Lil Auto publish Select who s comments are published without the administrator s approval Super administrators and hotel owners comments are always auto published Possible values None Registered users All Comments notification Select if you wish hotel owners to be notified on new comments for their hotels Super administrators always get notified 7 4 Hotels Settings related to supplied hotel information General settings Front Page Online hotel reservations e mail No Yes Li Telephone no vos U e mail Select if you wish the hotel owner s e mail address to be displayed or not Telephone Select if you wish
6. like the cancellation feature 28 SEO PRO IOS Reservations is optimized to work with Elxis SEO PRO enabled SEO PRO gives you many advantages such as human and search engines friendly URLs better site rankings in Google and other search engines that lead more visitors to your site a safer system PHP variables are hidden from hackers and automatic URLs validation fixes by Elxis core Here are 2 identical URLs to compare with SEO PRO enabled or not Hotel s page URL without SEO PRO http www mysite com index php option com_reservations8task view8did 28hid 58ltemid 45 Hotel s page URL with SEO PRO http www mysite com com_reservations athens hilton html SEO PRO gives you simple and meaningful URLs with high SEO score and you can even navigate in the site like you would do with folder and files on a classic html static web site For instance to get to the athens location page you will have to use this URL http www mysite com com_reservations athens and with SEO PRO disabled http www mysite com index php option com_reservations amp task location amp lid 2 amp Itemid 45 Follow the link below if you need help on how to enable Elxis SEO PRO at your site http www elxis org quides qeneral quides how to enable seo pro html During the component s installation a special designed SEO PRO extension for IOS Reservation is being copied inside the folder includes seopro named as com_reservations php If for some reason
7. usually due to directory permissions restrictions the Elxis installer won t be able to copy that extension to your seopro folder you have to copy it manually IOS Reservations will notify you in this case during the installation If automatic extension copy fail just copy this file administrator components com_reservations includes seopro com_reservations php to folder includes seopro and rename it to com_reservations php so at the end you will have this file includes seopro com_reservations php 29 META tags The component is fully optimized for search engines For any page IOS Reservation will automatically insert correct page titles meta keywords and meta description based on the content of the page you currently view IOS Reservations with SEO PRO enabled will make your site appear at a very good rank in search engines results in comparison to other web sites not using the Elxis technology 30 Component s appearance and CSS IOS Reservations appearance is controlled by CSS The full path to the CSS file is components com_reservations css reservations css If you want to modify Reservations appearance make a backup copy of the original file and then edit your CSS Save Backup the default CSS file components com_reservations css reservations css as components com_reservations css reservations original css Now you can edit the reservations css file and if you ever want to switch back to the default appearance just
8. Browse Files Folder corfu Start Upload Adobe Flash 8 or greater is required for this feature te AJAX Flash images upload window 12 Reservations This screen shows you a quick list of all reservations made on the site You can filter this list by selecting any hotel you wish In the first column there is the reservation code which is unique for each reservation and is used for reservation tracking If you click on the reservation code you get an extended view for the reservation as well as a printable version On the reservations list page you can also see the reserved rooms titles as well as their quantity with quick preview links You can also see the number of persons adults children the stay duration nights the total reservation amount the surety fee amount for PayPal and the reservation status New reservations are unconfirmed You must either click on the accept link to approve that reservation or on the reject link to reject it When you click approve then the reservation is marked as confirmed and a notification e mail is sent to the customer to notify him her that his her reservations was approved If you click the reject link the reservation is deleted and a notification e mail is sent to the customer stating that his her reservation was rejected nights Total Fee amount Reservation status 5 650 00 EUR 2 162 50 EUR Accept Reject 5 650 00 EUR 162 50 EUR Confirmed 3 195 00 EUR amp 48 75 EUR Conf
9. on the number of hotels you wish to manage Main language This is set automatically to the site s default front end language Never change it on currently running sites Language 1 to 3 IOS Reservation allows you to add for each room hotel or destination titles and descriptions in up to 4 languages One of them in the Main Language You can select three more languages from your published front end languages Once set and start adding rooms hotels etc don t change them as you will break language correspondence and you will have to edit all your hotels rooms etc to fix it In case a visitor has selected another language the titles and descriptions will be displayed in the site s default language Main Language Of course the rest of the application will stay multi lingual Currency Select the currency you wish to use to display prices The component supports all PayPal s currencies Vacancy Select if you wish to use vacancy or not If yes then during availability checks the number of the currently reserved rooms as well as the room vacancy will be taken under consideration in order to notify the visitor if a room is available or not If you disable Vacancy then all rooms are available on any day except the days you have set as unavailable regardless of any prior reservations Availability Calendar Select if you wish the availability calendar for a room to begin from January of the current month Registered only If you enabl
10. or a part of it as a search criteria Check in and check out dates are also required in order for the component to check rooms availabilities and prices You can also filter out the expensive rooms by adding a maximum price limit If you don t want to filter rooms by price leave that field blank or enter zero To limit the search results based on the room capacity set the Persons Room selection box properly Also set the number of rooms you are interesting in If you are interesting for a larger number of rooms that those that are available for the period between the check in and check out dates then these rooms won t be displayed in the search results Finally you can filter the search results based on an absolutely needed hotel facility This option will filter out hotels not providing this facility The search results are being displayed on the same page and above the search form You are able to make a reservation directly from the search results page Search results Total 3 results found Santorini Meli Meli Superior Double Quantity ly Available 4 Persons 2 Price 90 00 EUR Santorini Black Rock Deluxe studio Quantity 1 Avallable 3 Persons 4 Price 55 00 EUR Corfu Santa Maria Double bedded Quantity iv Available 2 Persons 2 Price 65 00 EUR Room search results Reservations 18 Reservation form IOS Reservations will show you an extended reservation form some parts of which are subject to th
11. or decline reservations too Telephone 30 12345 67890 The Owner field is just a text field for the owner name 30 09876 54321 or the company that owns the hotel Google map 39 616466 19 901733 The E mail field is very important as is the owner s e a mail address and IOS Reservations will use this e mail Checkout 13 00 address to contact the hotel owner i e send notification 7 mr i l Pets allowed No Yes e mails on new reservations hotel information When you edit a hotel you can also see the already added rooms to that hotel If you click on a room link you can see a quick preview of the room Finally there is a list of standard multi lingual hotel facilities Check all that apply to your hotel If you need to add more that do no exist in this list do it at the hotel s description text field Click Save from the toolbar on the right top corner to save the hotel or Apply to save your changes and get re directed to the hotel s edit page again 10 Rooms On the Rooms list page you can see a list of all the existing rooms for all the hotels You can use the hotel name as a filter to only view rooms of a specific hotel if you wish If you click on the magnifying glass icon next to each room title you will see a quick preview of the room while if you click on the calendar icon you will see the availability calendar of the room In this list you can also see the lowest and the highest price for each room based o
12. size The gallery s toolbar gives you options to upload TE te images manage gallery folders delete images 4 a A LS y ld synchronize images and to refresh that page To create Uplosd Folders Delete Refresh Synchronize Help a new folder click on the Folders icon A new window will pop up with an input field to write the folder s name and select a parent folder Click on Create and IOS Reservations will create that folder for you and also a Gemini folder to store large images thumbnails Folder s permissions will also be set automatically To upload new images click on the Upload icon A window will pop up with a form to upload images This form uses a combination of Flash and AJAX technology You can upload simultaneously multiple images Click on the Browse Files button and select the images from your computer Select the folder in which you wish the images to be uploaded When ready click Start Upload Images will be uploaded one by one thumbnails will be generated and gallery entries will be insert in the database When finished close this pop up window the click on the Refresh icon located in the toolbar to see your new added images The Synchronize icon is used to remove gallery entries from the database who s files do not exist any more Select images Upload Queue Upload images After select ng the photos a availa bility_ca lenda F pg n li il fa ES amp locations128 png
13. the hotel owner s telephone number to be displayed or not 7 5 Online hotel reservations General settings Front Page Comments Hotels Online hotel reservations Front end access Google map Online hotel reservations IRS Sno ves M Notify owner D No Y Yes FI Cancel 5 reservation Ono ves W Cancel days 5 F resipn php PayPal IPN page found PayPal IPN page If you have enabled payments via PayPal in any of your hotels then this special page is used by PayPal to E notify 105 Reservations after a successful payment If you dont want to use this feature leave this field blank you wil still be able to accept payments via PayPal To enable this feature copy FEA administrator fcomponents com_reservations includes fresipn php file to your Elxis site root folder For maximum security rename that page to anything you wish Enter here the file name of your Paypal IPN page Change status O No Yes LE Copyright C 2008 Is Open Source Page 9 35 These settings affects the reservation procedure IRS For some countries such as Greece it is required by the customer to fill in the IRS department they belong to Select if you wish to use this feature Notify owner Select if you wish e mail notifications to be sent to the hotel owners on new reservations or cancellations Cancel reservation Select if registered members a
14. 0 EUR i e 15 50 Season 2 m June to 31 August Not Available Price 240 00 EUR i e 15 50 Season 3 01 September to 15 October Not Available Price 180 00 EUR i e 15 50 Season 4 16 October to 31 December NotAvailable W Price e 15 50 Select e Select to Select Select Not Available W Price 0 e 15 50 Season 6 Select Select to Select Select Not Available W Price 0 EUR fie 15 50 Season 7 Select Select to Select Select Not Available Price 0 00 e 15 50 Season 8 Select Select to Select Select NotAvailable W Price 15 50 Season 9 Select e Select to Select Select Not Available W Price e 15 50 season 10 Select Select to Select Select Not Available Price 10 00 Room seasons price and availability variations Seasons should cover a whole year period starting from January 1 and ending at December 31 If for any season the room is unavailable because the hotel is closed for example check the Not Available check box next to that season In order to set up properly room seasons there are some very important rules you should follow e Atleast one season must be set e First season should start from January 1st e Last season should end at December 31 e Next season should start from the previous season s end day plus 1 e If price is set to zero 0 00 then the season is marked as u
15. Bd EHE pa 5 6 7 fal 9 io Price rates Not Available Room s availability calendar Copyright C 2008 Is Open Source Page 17 35 11 Gallery IOS Reservations has an integrated image gallery for your hotels Gallery images are re usable This means that you can use the same gallery entry to many hotels The images in front end are being displayed inside an AJAX lightbox A thumbnail is automatically generated for each image and resized to your preferable dimensions set in component s configuration You can create folders to store your images in order for them not to be all in the same directory We recommend you to create one folder for each location in order to achieve a kind of grouping for your gallery images On the gallery s main page you can see a list of your existing gallery images You can filter this list by selecting a specific folder if you click on the image thumbnail you will see the large image To rename an image entry click on the image title You will be able to edit in place the image s title using AJAX Click on the save button to save image s title or cancel to cancel changes Preview Title a P Restaurant 22 restaurant 233 single room 4 El 24 el superior double edit in place image titles using AJAX On the same list you can see information on the number of times each image is being used you can safely delete unused images as well as their type dimensions and
16. Comments to see existing comments Click on Add a comment to see the comments submission form Notice that registered users don t have to enter their name and e mail address when posting comments as this information is already stated The component has integrated anti flood protection Users and visitors must wait 30 seconds after submitting a comment in order to be allowed to submit a new one Comments 1 Is Open Source 10 May 2008 10 04 This is a sample hotel added only for demonstration purposes Please do not try to post comments or book a room AUTO elval Eva uno syyaTik Esvoboxelo LoVe yia Aoyouc eni si ne NaparaAo pe yny npoonafeite va UNOBOAETE OYOAIO va KOVETE p arnon wmpatiou Add a comment Mame IN Email Write your comment Add User commentary on hotel s detailed page 26 Other hotels in this location If more than one hotel exists in a location then on the bottom of the hotel s detailed page you can see links to other hotels in this location up to 5 links and a More link that links to the hotel s location page if more than 5 hotels exists in this location The currently viewed hotel is not counted Other hotels in this location 1 Black Rock Other hotels in this location shown at the bottom of the hotel s detailed page 27 Help In component s footer there is a link that links to a help page for your customers Some of the contents of this page depends on your settings
17. Elxis CMS is a powerful open source content management system that you can download and use for free IOS Reservations requires Elxis CMS version 2008 0 or newer You can download for free Elxis CMS from the elxis org web site http www elxis org Once you have installed Elxis CMS login to Elxis administration and navigate to components installer Click Browse and select the IOS Reservation s component archive to install Click Upload File and Install Elxis will install the component e Install New Component Pr Upload Package File Package File Avedon Upload File amp install Install From Directory Installation Directory E myweb ebis 2008 1 administrator komponents Wom instaler compone Install tmpr Writeable administrator components Writeable components Writeable images stories Writeable Elxis CMS components installer 4 Component activation Component IOS Reservations has an internal lock mechanism to prevent component usage in multiple web sites IOS Reservations license see chapter 2 allows you to install and use each legally purchased copy in one web site only In order to unlock the component and use all component s features you have to activate the component The activation procedure is easy and quick Login to Elxis administration and navigate to IOS Reservations control panel On your right hand there is a group of tabs One of them is titled as Component ac
18. a reservation guarantee Expiration date Customers can leave a comment during their reservations to provide to the hotel owner additional information for their reservation If the hotel has enabled payments via PayPal as a surety fee for the reservations then the customer will be notified on this and also on the exact amount of money he will be prompted to pay after submitting the reservation form The reservation will be completed regardless if the customer pay or not payment will be marked as pending in this case Reservation surety fee via PayPal This hotel requires you to pay 34 74 80 EUR of the total reservation ammount 220 00 EUR as a surety fee for your reservation After you submit your reservation a payment link will be displayed to proceed to payment Your reservation will be accepted only after you complete the payment If you have any questions please contact the hotel manager Black Rock Imerovigli Santorini Jack Tomanson test nomail com Telephone 30 22860 10000 FAX 30 22860 20000 Surety fee notification on the reservation form Finally the customer will have to agree on the hotel s terms and conditions if exists 19 Paying via PayPal After submitting a reservation or in the reservation tracking page and if the surety fee via PayPal is enabled on the specific hotel an icon button will be displayed in order to place the payment The customer can pay any time by retu
19. and save your hotels Checked images will be deleted cl A E Delete E Delete The second image has been marked for deletion after saving the hotel Notice that if you are not allowed to publish hotels then if you save a modified hotel this will become unpublished and you will have to wait for a super administrator to accept your changes for your hotel to be published again 24 Add Edit rooms The addition and the modification of a room from component s front end is the same as it is on the back end see chapter 10 1 with the difference that the room images are uploaded from the room edit page If you upload a new room image the old one will be deleted Image Upload room image Ava iton Upload room image from front end Notice The deletion of hotels and rooms is not allowed from front end If you wish to delete a hotel room and you don t have access to back end unpublish it and notify a site administrator to delete it Other features 25 User commentary Depending on each hotel settings your site s guests members can post comments on the hotels These comments are auto published based on criteria given in the component s configuration see chapter 7 3 or manually by the hotel owner and or the site administrator The existing comments and the comment submission form is being displayed on the bottom of the hotel s detailed page By default these blocks of information are hidden Click on
20. e hotel s and the general component s settings At first you can see the reservation s check in and check out dates the amount of rooms and the total price and there are options to enter the number of adults and children the maximum limit is based on the room s settings and to select if you prefer a non smoker room if this feature is provided by the hotel The second block is about the customer s personal information such as name address telephone number etc If at the component s configuration you have enabled the option to ask for credit card data then the customer must enter a valid credit card s data in order to proceed further It is important to know that no charge will be made on his credit card These information is a guarantee for the reservation and can be used offline in case of cancellation For maximum security the credit card s data are stored encrypted in the database If you use this feature make sure you have entered some legal notes on the hotel s terms and conditions page or somewhere else in the site describing why you ask for these information in detail Credit card info is required to guarantee your booking No charge will be made on your card For maximum safety your credit card info are stored encrypted in our system Please fill in your credit card info exactly as they as written on it Credit card Visa v Credit Card owner Po Credit Card number Po Security code Month Credit card info used as
21. e this option only registered users will be able to book a room Credit card If you enable this option then the users will have to enter their credit card information in order to complete a reservation Credit cards data can be used offline for cancellations depending on the hotels policy Notice that credit card data are stored encrypted in database for maximum security and are only visible to the site s administrator and or to the hotel owner Accepted credit cards Selected the credit cards you accept Thumbnails width For each image is uploaded in the hotel s gallery a thumbnail is automatically generated Note down the width or this thumbnail height is calculated automatically by the thumbnail width and the original image width to height ratio Recommended value 120 7 2 Front page Settings related to the component s front page appearance These settings apply only when working under Multiple Hotels mode General settings Front Page Comments Hotels Online hotel reservations Front end access Google map Front Page Locations 5 F Locations order Alphabetically Lill Hotels Top hotels C Latest hotels Li Hotels number 5 Li Images d Li Search No Yes UU Comments 3 Li Front Page tab Locations The number of locations to show in front page If you have more locations than this limit then a Show all destinations link is automatically being displayed that links to the Destinations page
22. ed destination and see the available hotels in this area Moreover you can link an Elxis autonomous page to any location to provide extended area information Each hotel must belong to a location So adding locations is your first task when you get start using the component even if you only plan to add a single hotel Single hotel mode On the locations list page in Elxis administration you can see the Can number of existing hotels for each location The toolbar on the top 6 Q Z S ta right corner allows you to add edit delete locations The upload Uplosd New Edt Delete Help icon will pop up a new window with an image upload form to upload a characteristic image to use as a location image These images will be stored inside folder components com_reservations gallery destinations So make sure this folder is writable permissions 777 or FTP access in Elxis global configuration is enabled The location images are resized automatically to 100X100 pixels gd2 PHP library is required available by default in most web servers In location add edit page you will be asked for the title of your location in each enabled language It is very important to set your languages properly is IOS Reservations configuration before trying to insert multi lingual titles and descriptions The component will hide you the non enabled languages Title in Greek K pkupa Title in English Corfu E Details page None Li SEO title co
23. en working under Single hotels mode a number of restrictions apply to the component Below is a comparison table that shows the differences between these 2 modes Single hotel mode Multiple hotels mode Component s front page The hotel s page A special intro page Search feature No Yes Destinations page No Yes Add Edit hotel from front end No Yes Add Edit room from front end No Yes Reservations management from front end No Yes Comparison table for Single and Multiple hotels mode Editor notice Don t use Multiple Hotels mode when you want to show just one hotel 2 License Each legally purchased copy of component IOS Reservation can be installed and used in one web site only in one Elxis installation If you want to use it in more web sites you have to purchase it again You are free to edit component s CSS file perform modifications in component s HTML and change images in order for the component to match your site appearance You are not allowed to modify component s internal source code and copyright messages IOS will refuse to provide support and updates on illegally modified copies of IOS Reservations Copyright owner for component IOS Reservations is Ioannis Sannos Is Open Source See chapter 4 Component Activation on how you can install component IOS Reservation more than once for testing purposes 3 Installation In order to use IOS Reservations it is required to have installed Elxis CMS
24. hat image on your hotel To remove an image click on the remove link located below each thumbnail Notice that the image file is not really deleted it is just the map between the image and the hotel that is being removed This way you can re use your images and you should not worry on deleting an image that is being used some where else Gallery Search and import i T le y mages manage hotel s images with AJAX technology The search is performed on the image title file name and directory using the OR pattern This feature uses AJAX technology You don t have to save the hotel in order to save the newly added or removed images On the top right side of this page there is a group of important informational fields on your hotel Some of them are too obvious and we will not discuss them further Click on the help icon located in the toolbar if you don t understand any of them First of all select the Location this hotel is located at Location K prupa from the list of the existing locations TERN a One of the most important settings is the Linked to Hnked to User Giorgos Xenodoxos User select list The linked user is the hotel s owner and ommner Se E the owner is able to modify the hotel information and to add edit rooms under Multiple Hotels mode from front E mail test nomail com page The hotel owner also gets the reservation ETENE Kalamatas 12 Corfu notifications e mails and can approve
25. iguration IOS Reservations provides you with many configuration parameters in 3 order to set it up based on your needs To configure the component click on the configuration icon located at component s control panel The A configuration parameters are split into groups and displayed in multiple y tabs Click each tab to see all available settings These settings may vary depending on the version of IOS Reservations Beside most of these settings a help icon can be found Hover your mouse over this icon to get help We will now go through all tabs to show you all the available settings 7 1 General Settings This group contains the most important settings for your IOS Reservations General settings Front Page Comments Hotels Online hotel reservations Front end access Google map Configuration Offline Y No Yes a Mode Multiple hotels m Main language Greek a Language 1 English a Language 2 Mong w Language 3 Hone e Currency EUR Eure B Lie Vacancy Mo E Yes ll Maximum days q T Maximum rooms 5 T Detailed report Mo UM Yes fl Avalablity calendar Ourentmonth T Registered only Ho Yes ull Credit card No Yes T Accepted cardos Y Visa WH Master Card American Express Diners Club Discower ACB Australian BankCard Thumbnails width 120 piel General Settings tab Offline Allows you to toggle component s online status Mode Select Single or Multiple Hotels mode depending
26. irmed 3 390 00 EUR 8 97 50 EUR Accept Reject Accept Reject and set a reservation as paid If you wish to reject a reservation without sending notification e mail select the reservation you want and click on the Delete icon on the toolbar This way you just delete reservations without sending notification e mails If a hotel has surety fee enabled via PayPal and you have set to auto confirm reservations after a successful payment then the reservations on these hotels are auto confirmed and you won t have to Accept Reject these reservations On the fee amount column you can see the fee amounts paid for each reservation if surety fee is enabled for each hotel Pending payments are marked with red color Next to each pending payment there is an icon link to set that fee amount as paid If the customer did not pay via PayPal or paid offline or the system could not get notified by PayPal after a successful payment you can set the reservation as paid by clicking on that icon Reservation details BYGI 8268 2392 Reservation details at Porto Mykonos Reservation details Reservation code BYGI 8268 2392 Reservation status Unconfirmed Location Mykonos Hotel Porto Mykonos Room Classic Single Quantity 2 Reservation date Thursday 25 September 2008 20 06 Check in date Monday 20 October 2008 14 00 Check out date Saturday 25 October 2008 12 00 Stay period 5 nights Price per room for 5 nights 475 00 EUR Total 950 00 EUR
27. is cancellation In some hotels this fee reaches the 50 of the total reservation amount 22 Manage reservations from front end When using IOS Reservations under Multiple Hotels mode a Manage reservations link is automatically being displayed in the component footer for the hotel owners to manage the reservations on their hotels You can accept or reject a reservation set a reservation as paid normally this is done automatically but you can set this manually too and click the More link to see all the reservation s details You can also see a printable version for each reservation in the reservation s details page Manage reservations Page 1 of 1 Corfu Santa Maria 1 X Double bedded Saturday 27 Sep 2008 to Thursday 02 Oct 2008 o Fee amount 162 50 EUR 44 More Corfu Santa Maria 2 X Double bedded Reservation code CJKT 8254 3115 Confirmed E Thursday 25 Sep 2008 to Tuesday 30 Sep 2008 gt Fee amount 162 50 EUR More Corfu Santa Maria 1 X Double bedded Reservation code SKLT 8254 2774 Confirmed E Monday 22 Sep 2008 to Thursday 25 Sep 2008 b Fee amount 48 75 EUR ag More Manage reservations from front end Hotel Management from Front end 23 Add Edit hotels If you use IOS Reservation under Multiple Hotels mode and depending on the given user permissions see chapter 7 6 you may allow registered users to add and or edit hotels from front end If a user is allo
28. li Meli This is a sample hotel added only for demonstration purposes Pleas CI Is Open Source jal Black Rock This is a sample hotel added only for demonstration purposes Pleas J Is Open Source 4 Frangiscos Inn This is a sample hotel added only for demonstration purposes Pleas You can display latest customer comments on your front page You can also limit the number of destinations that are displayed in your front page If you have Copyright C 2008 Is Open Source Page 21 35 more destinations than this limit then a Show all destinations link will automatically be displayed 14 Destinations This page lists you all existing destinations as well as the number of hotels for each one Visitors can navigate quickly to their desired destination 3 A e Area information Destinations Corfu A Paros 1 Hotel 1 Hotel Mykonos Santorini 1 Hotel El 2 Hotels Homepage Destinations Search Help All destinations page 15 Location page To see the available hotels for a location click on your desired location The location page will list all hotels for that location in a nice compact way For every hotel you can view an image the first added from the gallery the hotel s class stars the date this hotel was added in your system the number of the user submitted comments the number of views and links to see hotel s extended information and to make a reservation The lowest room price will also be di
29. n your settings On the toolbar there are icon buttons to add edit delete or copy a room and also an icon button to upload a room image as you did for location images Room images are resized automatically to 100X100 pixels inside components com_reservations gallery rooms directory They are saved 10 1 Add Edit rooms from back end Click New to add a new hotel room or select a room from the list and click Edit to edit it Select the hotel this room belongs to and fill in the multi lingual title and description fields as you did with locations and hotels The vacancy is the number of the available rooms of the same type your hotel has For instance if you are going to enter an entry for your double bedded rooms and you have five double bedded rooms you should enter the number 5 as the vacancy Vacancy is a very important option if it is enabled in IOS Reservations configuration as the availability of a room is calculated based on this number and any existing reservations Persons is the number of People this room is for it will be 2 for your double bedded room As your room s price and availability may change during a year period you can set up to 10 different time periods called seasons for your room in which the price and availability varies These seasons might be your hotel s high and low seasons but you can also have a more complex set up Season 1 m January to 31 May Not Available Price 150 0
30. navailable The opposite is also an option e Avoid dates like February 29 or even 31 The component has an internal correction mechanism for these days and for the leap years but try to avoid changing price and availability on non standard dates Season 1 01 Janay to 15 April Not Available Price 0 00 FUR i e 15 50 Season 2 available _ Price 75 20 EUR ie 15 50 September to hi December Not Available L Price 58 00 EUR fie 15 50 Select Select to Select Select Not Available Price lo 00 EUR fie 15 50 Seasons set up error Days from August 21 to August 31 are dead days season 1 m January 31 December Not Available Price 40 00 EUR fie 15 50 The simplest set up Room price and availability stay unchanged for the whole year When finished click on the Save or Apply icon buttons to save your room To check that the seasons were set fine click on the availability calendar icon on the rooms list page This is an easy way to see the room status for a whole year IOS Reservations generates this calendar automatically mi y calendar De Chimie 008 e Wed th Fr Sat Sun EA January 2009 Ema Mas pf eee m a fio f us EE Ee ls a7 16 19 fzo 20 32 Y ae August 009 Hon tus wed thu Fr Sat Sunil Non tus wed Thu Fr Set Sun apple HEI HMO EEE DESO Deo ADD AEI 37 28 29 30 31 ee Lo i EE
31. otel Select if you wish registered users to be able to submit new hotels Newly submitted hotels will stay unpublished until you approve them Allowed user IDs If you wish to limit who is allowed to submit new hotels then write down the IDs of the users that are allowed to submit hotels comma separated list We recommend the usage of this feature in order to control who the hotel owners on the site are Edit hotel Select if you wish hotel owners to be able to edit their hotel rooms Add room Select if you wish hotel owners to be able to add a new room to their hotels Publish Unpublish Hotels Rooms Select if hotel owners are able to publish or un publish hotels and hotel rooms If not then each time they add modify something it will be switched to unpublished and you will get a notification e mail to approve and publish it Upload images Select if hotel owners are able to upload images for their hotels and rooms We recommend the usage of hotel room images as they make listings prettier Image uploading is absolutely secure Front end users are only able to upload images not to delete or modify A special prefix is being applied to user uploaded images starting with their user 1D example 62_myimage jpg This way you can easily know who has uploaded what Allowed file extensions are jpg jpeg png and gif In order for the thumbnails to be generated automatically it is required to have the gd2 PHP module enabled enabled by default in mo
32. plate with a colour variation way too different from the IOS Reservation s style try to either change template or modify Reservations CSS IOS Reservations will be displayed perfectly on light coloured templates Dark coloured templates are too tiring for the visitors eyes and we do not recommend the usage of such templates e Use the IOS Sitemap component to generate normal and XML site maps Site maps are spiders food You will get the best results with using IOS Sitemap IOS Sitemap support IOS Reservations and generates a map that contains all of your locations and hotels 32 Free support By purchasing IOS Reservation you get free e mail support by IOS as well as free updates for your copy of IOS Reservations In addition you can use the official Elxis forum for support http forum elxis org The provided e mail support is for solving issues related to IOS Reservations not for general questions that can be answered by reading this manual or by posting to the Elxis forum Notice that IOS will decline to provide support to sites with illegally modified or purchased copies of component Reservations When you ask for support that requires by us to have access to your site to investigate the problem you should provide IOS with login information to your site s administration area and FTP 33 Found a bug IOS is a great supporter of open source software That s why even our commercial products are open and unencrypted We believe
33. re able to cancel a reservation On cancellation you receive a cancellation e mail Cancel days The number of days before the check in day for a customer to cancel his reservation PayPal IPN page If you have enabled payments via PayPal in any of your hotels then this special page is used by PayPal to notify IOS Reservations after a successful payment If you dont want to use this feature leave this field blank you will still be able to accept payments via PayPal To enable this feature copy administrator components com_reservations includes resipn php file to your Elxis site root folder For maximum security rename that page to anything you wish Enter here the file name of your Paypal IPN page Change status Select if you wish the reservation status to be changed to Approved after a successful payment PayPal IPN page must be valid for this to work 7 6 Front end access This screen shows various settings regarding users access in front page Set these options carefully and depending on your needs These options apply only when working under Multiple Hotels mode General settings Front Page Comments Hotels Online hotel reservations Front end access Google map Front end access Add hotel No W Yes Li Allowed user IDs Lil Edit hotel No Yes Li Add room No Yes Li Edit room No Y Yes Li Publish fUnpulish room No Y Yes Lil Upload images A No Yes F Multiple hotels Front end access tab Add h
34. restore the original file Copyright C 2008 Is Open Source Page 33 35 Notice for sites in sub directories If you have installed Elxis on a sub directory not recommended some background images might not be displayed In this case you will have to edit the CSS file and change the background image paths properly Images used in CSS are located in this directory components com_reservations images 31 Tips for best listings Whenever you add or edit a location hotel or room on IOS Reservations be a little patient and enter as more information as possible Here are some tips that you should follow e Add images to your locations hotels and rooms e Write extended descriptions for each hotel and room in all available languages e Give good SEO titles When working from back end don t use the automatic suggested SEO title feature as it is a machine suggestion and not the best title a human brain can generate Keep your SEO titles short and related to the hotels and location titles e Don t use too long titles for locations and hotels Especially for the locations keep titles as short as possible e As the component uses AJAX technology do not display other AJAX enabled modules on its page that might cause JavaScript conflicts with IOS Reservations A good example is the AccuWeather module IOS Reservation doesn t work properly when the AccuWeather module is being displayed simultaneous at the same page e If you site uses a tem
35. rfu Li Suggested SEQ title Validate SEO title Image corfu jpg Location add edit form You can link each location to an Elxis autonomous page in order to provide extended information for each location This is the Details page Create an autonomous page with the content you wish and then edit the location and select the autonomous page you just created as the detailed page To add a new autonomous page select from the Elxis main menu Content gt Autonomous pages manager and then click New If you care about your site s SEO value set good SEO titles Use only alphanumeric lowercase Latin characters for SEO titles The Validate SEO title link will notify you if your SEO title is valid before saving while the Suggest SEO title link will automatically suggest you a SEO title based on a Romanized version of the location title Tip It is a good practice to add a characteristic image to each location the Eiffel tower for Paris for instance The component will try to set file directories permissions automatically during its installation It also does this on runtime when certain tasks such as file upload are executed 9 Hotels IOS Reservations supports unlimited number of hotels in any location In the Hotels page in Elxis administration you can see a list of the current hotels If you use the component in Single mode it is normal to see just one hotel To edit a hotel click on it s name To add a ne
36. rning back to the track page Click the icon bellow to proceed to payment PayPal Pa Pal k The customer is being prompt to pay via PayPal hotelpaypal email com Description Unit Price Quantity Amount 2 X Deluxe studio LESA 8270 3914 112 20 1 112 20 tem T Total 112 20 EUR Purchase details on PayPal s web site When the payment is completed PayPal sends a notification request to your PayPal IPN page see page 10 and IOS Reservations marks this reservation as paid Depending on the general settings it might also mark the reservation as confirmed 20 Reservation tracking The customers are able to watch the status of their reservations at any time by following a special tracking link they have being sent after their reservation If it is a registered customer they can also see a My reservations link on the component footer By clicking on this link he can see a list of all his reservations their statuses and options to pay and print them Some personal information are being displayed semi hidden for un registered users Reservation status Dear Mary Priston Thanks for your reservation at Black Rock Your reservation code is LESA 8270 3914 Reservation status Unconfirmed Fee amount 112 20 EUR Click the icon bellow to proceed to payment Reservation status un confirmed for an un registered customer Surety fee is pending The reservation code is used for reservation tracking Un registered user
37. ront end ND LONE tocado 21 ms IDCSLINGLIONS PPC EU Ue O 22 tos JEOCAON DATE arunan il a e de EDS 22 16 HOPE Paletas noes 23 17 Advanced Sea cintia dia 24 Reservations 18 Reservation TO Mii 25 19 Paying via PayPal naaa a 27 20 Reservation track a aa aN 27 21 Cancel reservado indicada 28 22 Manage reservations from front end oocccconccconoccononconecconeninnonnononconeninnoninno 28 Hotel management from front end 235 AA EEN ed e 29 24A AQ EIETOOMS soscaccansesneccexsararannsercacesnsansassanssanseuneceandaeagaaanenaneaceeansanencn x 30 Other features and options 2d SCF COMMENT ES 31 26 Other hotels in this location ccccscsecsecesscceceeceenecrsuecesuecesuecesuececeraeseeensas 32 ll MD arial ana 32 28 SEN PRO das 32 29 META MAGS ie en ne ere idos 33 30 Components appearance and CSS ccccsscsesscseseesesecersncersnenrsecarsnentenenesass 33 aL MPS Or Destinia 34 32 Free SUD DONE ao senses amenmaanenees 34 39 FORM a DUG ii 35 4 EPNOGUC seigstscnestwsscauentacctiansecananutaracuceu O 35 Introduction 1 Introduction IOS Reservations is a powerful online hotel booking system released as an Elxis component You can use IOS Reservations as a solution for your own hotel s reservations or for building a web site that will provide reservations for multiple hotels The component can be put to work under two different modes depending on how you want to use it Single Hotel mode and Multiple Hotels mode Wh
38. s can also see the statuses of their reservations by entering the reservation code inside the reservation s status track form Reservation status Please enter your Reservation Code in the form below to see the status of your reservation Reservation status form 21 Cancel reservation If reservation cancellation is allowed by the component settings and the cancel days limit chapter 7 5 has not been reached then in the tracking page a Cancel reservation link is being displayed If you click on this link then an e mail notification is sent to the hotel owner site administrator to reject your reservation Notice that the customer himself only submits a request he doesn t really cancels deletes the reservation It is the hotel owner administrator that deletes the reservation Cancel reservation Your reservation cancellation request submitted successfully An administrator will soon Inspect your request and you will get notified for any actions Depending on the hotel terms and the time this cancellation submitted you might be charged with a small fee for this cancellation Reservation code PVAZ 8270 0039 You can track the status of your reservation by following the link below Reservation status Thank you Page that is being displayed to the customer after submitting a cancel request Don t forget that depending on the hotel policy and the time this cancellation was requested you might charge your customers a small fee for th
39. s period Availability check detailed results Notice that the total available rooms are 6 and not 8 as 2 of them are reserved for some days in the period we are interesting in The Quantity is limited by this number If you have not enabled Vacancy in component s settings then no check for existing reservations by other customers will be made In this case the room will be available for any day except the days you have set that the room as not available To have a quick view of the availability of each room for a whole year period click on the Availability Calendar link located exactly below the Check availability button You will get a view like the one in page 17 17 Advanced search When IOS Reservation runs under Multiple Hotels mode provides you with an advanced search form to search for a room using multiple search criteria To navigate to the advanced search page either click on the corresponding link located at the component s footer or use the link at the simple search form in component s front page Search Location Alternative location Hotel Check in date Check out date Maximum price Persons Room Rooms Reguired hotel facility None Advanced search Advanced search requires you to select your desired location You can also select an alternative location In this case the search will be performed for both locations If you are interested in a specific hotel you can enter the hotel name the full
40. splayed for each hotel Meli Meli Mell Mell is a small cosy property situated in the famous village of Imerovigli just 10 minutes away from Fira town Built in a traditional Cycladic architecture Mell Mell offers to ts quests picturesque rooms and a superior service y Imerovigli is a picturesque vilage situated at the north of eee the island only 2 km away from the capital of Fira 10 May 2008 More info and reservation 24 1 Comments ca 667 Hits from 90 00 EUR Make a reservation Typical hotel listing in location page The component will generate pagination links in the bottom of the page if needed The maximum of 5 hotels are being displayed in each page The total number of existing hotels for each location as well as links to extended location information Elxis autonomous page are being displayed in the top of this page 16 Hotel page The hotel s page is where you can see all the information for a specific hotel as well as to check availability and book rooms At the top of this page you can see the hotel s description and several links back to location page extended location information Google map pop up window Hotel s gallery images follows If you click on a thumbnail a full scale image will be displayed using AJAX Lightbox technology On the Rooms and Availability block the hotel s rooms are listed If you click on the Room information link additional room information will become visible
41. st web servers 7 7 Google map IOS Reservations allows you to add Google maps to your hotels so visitors to get notified about the exact location of your hotels In order for the Google maps to work you have to create a free account at Google This screen shows you the settings related to the Google maps service A General settings Front Page Comments Hotels Online hotel reservations Front end access Google map Google map Map key ABOTAMAA OM AEWEyHdWVeweODZAouWXHTkQd7C DiuexHiOs imu Sache eaQ8 lt tAdnt_PNDWTsflfHHxesdhzg B Register a Google map key at http ves google com aps maps Signup htm You can use the sample Google map key below to best this feature works only on http focahost sites ABOLAAAAGM KEWSyHicWwveOZAouVxhTkOd2C LiuexHiQDsWimuS8iicfH aO8 xtkSnt_7NDWTsf HHbosdMZg Map width 600 poek Map height 500 pixels Map zoom 16 Google map tab Map key The key you received by Google when registered Map width The width of the Google map in pixels Google maps are being displayed in a pop up window The width of this window is calculated automatically by the width of your Google map Map height The height of the Google map in pixels Map zoom The initial zoom level for the Google maps Copyright C 2008 Is Open Source Page 11 35 8 Locations With IOS Reservations you can add hotels located in different locations multiple hotels mode Visitors can easily select their desir
42. that with the help of the people that use our software we can make it better and find fix any problem might appear We encourage you to report to us any bug you may find during the usage of this component in order to fix it and create a patch that will be available for other users too 34 Epilogue We hope the component will fulfill your needs and broaden your online business to a wider audience Your success is our goal If for some reason want to contact IOS you can do it using the following data Is Open Source IOS Ioannis Sannos info isopensource com Thanks for using IOS Reservations Ioannis Sannos September 27 2008
43. then the total reservation amount will be 200 EUR If you have set the surety fee to 25 the customer will be prompt to pay 50 00 EUR 200x25 100 via PayPal after the reservation is finish Set PayPal e mail to a valid PayPal business e mail if you want to use this feature Notice that you can enable set the PayPal feature independently for each hotel Reservation surety fee via PayPal nar In order for reservations to be approved for this hotel you can force customers to aye al pre pay via PayPal a part of the reservation amount as a guarantee for a reservation ES The payment amount can be an absolute value or a percentage Paypal accepts all major credit cards Customer dont have to have a PayPal account to pay In order to Ea recieve payments you must have a PayPal business account PayPal Enable Paypal No Y Yes Li PayPal e mail paypal test com Li Fee amount 25 ra Li Reservation surety fee via PayPal at hotel add edit page You can assign Gallery images to your hotel As the number of hotels might be big enough and in order for these images to be re usable for the assignment of an image to a hotel there is a Search and import feature Click Search and import images link A new window will pop up displaying a search form Add as a keyword a text string having 2 or more characters length and click Search IOS Reservations will show you the results that match your keyword Click on a search result to add t
44. tivation click this tab A field to enter your Product key will be displayed Enter in this field the product key you got when you purchased the component it is written inside the download e mail and click Activate The activation will be completed in 1 2 seconds General Statistics Update Component activation Help Component activation Each copy of component Reservations can be used in one site only The Product Key therefore can be used only once 105 will deny to give you an other product key unless you purchase another copy Product key Activate Type the product Key you got with component Reservations purchase and press Activate enter your product key to activate the component Once you activate the component you can not re activate it or use the same product key again So activate the component when you are absolutely sure that you are going to use the component on that specific web site If you transfer your site on an other domain or sub directory then this the transferred web site is considered by IOS Reservation as an other web site and the previous activation won t work any more If you want to test the component and check it s features work without activating the component You can install it locally if you wish for testing purposes without activating it Install and activate it on the production site when you are ready for online usage For problems regarding your Product key and activation please contact IOS
45. w hotel click the New icon button located in the top right toolbar To delete a hotel select the hotel and click the Delete icon button Notice that the delete action is irreversible 9 1 Add edit hotels from back end In the add edit hotel page there are many options to set for your hotel and information fields to fill in The title description and SEO title fields are multi lingual like those in the Locations and Rooms pages The hotel season is a text notification field about the period this hotel is open to the public You can enter date ranges or small phrases there or select the ALL check box if your hotel is open all year long sample value April 1st to September 31 Set if your hotel is published or not who is allowed to post comments on this hotel and the terms and conditions that visitors must agree to in order to book a room to this hotel Tip You can enter HTML in the terms and conditions text field IOS Reservations 2 x supports payments via PayPal You can set a surety fee for reservations to your hotel to an absolute value or a percentage of the total reservation amount many hotel owners for example use to set surety fee to 50 for reservations on their hotels If you set this to a percentage value then IOS Reservation will calculate automatically the surety fee after the reservation finish based on the total reservation amount For example if a visitor book a room that costs 50 EUR night for 4 nights
46. wed to add a hotel an Add hotel link will be displayed in the component s footer If a user owns at least one hotel then a My Hotels link will be displayed in the component s footer My hotels Confirmed reservations total 845 00 EUR Paid fees total 162 50 EUR Manage reservations Corfu Santa Maria Rooms 3 X Double bedded Published 4 El 4 X Three bedded Published 4 El jun KN Add hotel Your hotels listed in My hotels page Copyright C 2008 Is Open Source Page 29 35 To add a hotel click Add hotel located in component s footer or in the My hotels page To edit a hotel if you are allowed to click on the Edit link located in the My Hotels page The addition modification procedure of a hotel from front end is very similar to the back end s procedure There are only a few less important limitations mostly for simplicity and security reasons the SEO title for instance is entered automatically the hotel owner is set to the user that adds the hotel etc A small difference lies in the way you enter hotel images As you are working from the front end you are not allowed to access component s image gallery so you can only add and delete images you have uploaded by yourself You can upload up to 4 images at a time these images will be entered automatically in component s gallery and will be mapped to the hotel If you want to delete hotel images simply check the delete check box below each image

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