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1. Serial Devices Remote User B Internet or Geneon Intranet pitaa JE Remote User C a Taipei Remote User D Tokyo Pen gn Ot a a Remote User E Sydney Example of 16 port IP KVM Module Connection LKS 1601CRM Ports PC 1 8 A H LKS 801CRM Ports PC 1 8 only LKS 101CRM 1 Port The restrictions on functions such as cascading and the assignment of master and slave units also apply to all versions of the product 1 Ensure that the IP KVM Module unit and the computers to be managed are powered off 2 If desired mount the unit in a standardised rack or cabinet 3 Connect a standard straight through Ethernet patch cable to the LAN port on the rear panel of the unit 4 Connect the opposite end to your network hub switch or terminated wall outlet If you wish to use the product as a local console connect a standard keyboard purple connector and mouse green connector to the PS 2 ports as marked on the rear panel 6 Connect a VGA monitor to the video out port on the rear panel of the unit 7 a If you are using PS 2 connections to your managed computers connect the end of the SL ECK 02 cable that has three connectors keyboard video mouse to the keyboard mouse and VGA Out ports on a computer often a server or other critical system Connect the opposite end with a single VGA style connector to one of the PC 1 8 A H ports on the rear panel of the IP KVM Module Repeat this procedure for each PS
2. followed by as a new password A Security enabled device is marked with a lock following its port number To permanently disable the security function from a locked device highlight it press then enter the password If you want to access the locked device temporarily simply highlight it and press Enter the KVM OSD will ask you for the password After entering the correct password you are allowed to use the device This device is automatically re locked once you switch to another port During Scan mode the KVM OSD skips the password protected devices Function key More functions are available by hitting F4 A new screen pops up displaying more functions as described below Most of them are marked with a triangle gt indicating there are options to choose from Using arrow key EJ to select the functions and then press Enter Available options will be shown in the middle of the screen Again using arrow keys to view options and then press to select it You can press Ese to exit at any time E Auto Scan In this mode the KVM switch automatically switches from one power on computer to the next sequentially in a fixed interval During Auto Scan mode the KVM OSD displays the name of the selected computer When Auto Scan detects any keyboard or mouse activity it suspends the scanning till activity stops it then resumes with the next computer in sequence To abort the Auto Scan mode press the eft twi
3. m i Monitor n f a i 4 tl Ly To Power Adapter H Cee ee ee cam ai lt a a a amp Serial o 9 f O Y AREP ELET tee m Local Local Mouse Keyboard Supervisor gt Network Infrastructure Remote User A New York Serial ey S AEAT Devices f Em Remote User B Internet or d London f Intranet N l Tamma Remote User C t fes z ss r Fi Taipei w n Peer gi Remote User D D Tee ain i a SSE eS eT L Tokyo a ale ee aed a Remote User E Sydney To cascade your KVMs use a 1 to 3 PS 2 KVM cable or 1 to 2 USB KVM cable to connect one of your Master switch s PC 1 8 ports to the Slave KVM s console port When turning on your cascaded switches turn on the Master switch before turning on any of the others 3 B KVM OSD Operations For ALL models except LKS 101CRM Port channel Currently address selected channel 1 SALES DOMESTIC address 2 SALES US Toa 16 port 3 SALES EURO Slave 4 SALES ASIA Highlighted 5 FINANCIAL 1F a by arrow keys 6 FINANCIAL 2F Slave 7 RD HARDWARE Eye mark Security enabled 8 RD SOFTWARE enabled port 2 F1 Edit F4 More F2 Switch F5 Sun select 3 Security Esc Quit Press Enter to the slave FINANCIAL 1F KVM MENU Waster port name CH FINANCIAL 1F_ group name 1 US WEST White 2 US EAST l as power off 3 US NORTH User input t4 US SOUTH port names Green 5 EUROPE as po
4. Use lower resolution if possible 1024x768 Reduce number of colors 8 bit or 16 bit color instead of 24 32 Use a better quality video card mse roa00D No KVM OSD screen or screen image You may have selected a power off computer Use the pushbuttons or to select a computer that is turned on There is a keyboard error on boot You may have a loose keyboard connection Make sure your keyboard cables are well seated The letters on the TFT LCD display are blurry or have shadows You may have improper resolution settings Under the Control Panel set the VGA output of your computers to match the highest resolution of the LCD monitor with Large Font selected Master Slave does not work or there is a double KVM OSD Make sure that the slave s Console port is connected to one of the Master s PC ports Perform a KVM Reset Make sure that you have removed all power sources from the Slave unit before connecting it to the Master switch KVM OSD menu is not in the proper position The KVM OSD menu has a fixed resolution and its size varies depending on the monitor Use More Position from the KVM OSD menu to move it to a different location The Up and Down arrows don t work in manual scan mode Make sure more than one computer is turned on Manual Scan only works with powered computers Check the Scan Type from the KVM OSD menu and make sure you have selected the proper computers Auto Scan does not work Make sure more than
5. for an 8 port Switch key brings you one level down and another screen pops up listing the names of the computers on that Slave The name of the Slave will be shown at the upper right corner of the KVM OSD menu It is useful to group computers and still be able to see the group name An eye mark on the right of a name indicates that computer is selected and monitored in Scan mode In the KVM OSD this mark can be switched on or off by function key F2 Press Esc key to exit the KVM OSD and to return to the selected computer the computer name is also shown on the screen Function key To edit name entry of a computer or a Slave with up to 14 characters First highlight a port then press followed by name entry Valid characters are A Z 0 9 and the dash character Lowercase letters are converted to uppercase ones Press to delete a letter one at atime Non volatile memory stores all name entries until you change even if the unit is powered down Function key To switch the eye mark of a computer on or off First use the and N arrow keys to highlight it then press to switch its eye mark on or off If Scan Type is Ready PC only the power on and eye mark selected computers will be displayed sequentially in Scan mode Function key To lock a computer from unauthorized access To lock a device highlight it then press F3 Now enter up to 4 characters A Z 0 9
6. 0 seconds Disconnect all VNC users Current Connection This HTTPS connection ts from 192 168 1 52 2132 and was encrypted with RC4 MD5 128 bit key You are logged in as user admin Recent system log entries syslog Current Users amp Lists who is using the system right now Current Connection Information about current connection Recent system log entries syslog Please send this to the support team when you report problems Network Config Status S Port Numbers 00 00 00 none syslog info Help Site Map Copyright These tables allow you to debug network configuration problems by giving you a view into the current setup of the syslogd started BusyBox v 00 00 00 none user notice OQ SyS 7 35 none localO notice syslog OSD 2 35 none user notice root Network servers re machine 37 none user notice root Network interface r If you are familiar with Linux or Unix this information may be helpful when adjusting the settings of this unit However it is not possible to directly edit these files if none slog info System log daemon exiting sz LESI S ag info syslogd started i 36 TEST auth info sshd 106 Download syslog here Applet VneViewer started m 7 System Configuration Dynamic Host Configuration Protocol DHCP Automatic network configuration using DHCP is Enabled Disabled This feature applies to the LAN port on the rear panel and is enabled
7. 60Hz 1024x768 70Hz 1024x768 75Hz 1024x768 85Hz 1152x864 75Hz 1280x960 60Hz 1280x960 85Hz 1280x1024 60Hz 1280x1024 75Hz 1280x1024 85Hz 1600x1200 60Hz 1600x1200 65Hz 1600x1200 70Hz 1600x1200 75Hz 1600x1200 85Hz Input Connectors Video In for local console PS 2 Keyboard for local console PS 2 Mouse for local console LAN RJ 45 Serial Supervisor RJ11 DB9 RS 232 Male DTE DC in LKS 101CRM 1 x HDB15 female Integrated KVM Cable Input LKS 801CRM 8 x HDB15 female Integrated KVM Cable Input LKS 1601CRM 16 x HDB15 female Integrated KVM Cable Input Dimensions WxHxD mm LKS 101CRM 404 x 43 x 220 LKS 801CRM 404 x 43 x 220 LKS 1601CRM 404 x 43 x 220 Regulatory Certifications FCC Class A CE 53 Appendix C Supported Protocols Service Description Benefits SSH Secure Shell May be used to securely tunnel VNC and HTTP protocols HTTP Web redirector to HTTPS Convenience server to redirect all web traffic to encrypted port Clear text HTTP is not supported SNMP SNMP Agent UDP Allows integration with existing SNMP network management systems HTTPS SSLTLS Encrypted web control Secure control and management of the device and attached system Screen snapshots may be downloaded Integrated Java VNC client with or without encryption allows control from any Java enabled browser Password protected VNC VNC REB Protocol Server Standard
8. Noise Filter Filtering OFF Auto Everything use this button to automatically fine tune all three adjustments If the test pattern for Color Offset calibration is not present on the screen then the Color Offset adjustment is skipped Changes frame it indicates the number of 16x16 blocks of video that are being sent on average for every frame of video With a static image being displayed by the server this number will be zero shown as nil Moving the mouse for example will cause the number to jump to about 2 or 3 You may use this number to judge the picture quality as you adjust the controls on this menu Picture Positioning it affects the image position on your screen If you see a black line on either side of your screen or at the top or bottom you can use the arrow buttons to shift the image in that direction Pressing Auto does the same thing for you automatically Use Save to save the changes you have made manually Since this adjustment depends on the video mode separate values are stored for each video mode Color Offset it is a fine tuning adjustment that requires the use of a test pattern There is a copy of the test pattern available on the Help menu of the integrated web server You must arrange for that image to be shown on the host computer s Do not allow scaling cropping or any other changes to that image Press the Auto button and the system will calibrate color for the best possible picture in approximately
9. Port Settings Data bits 8 we Step 6 Press Enter you will get the following screen abc HyperTerminal File Edt View Call Transfer Help Dae 55 28 E IP KVM Mo Module __ Network Setup HOTE aia interface is used to set network paraneters an perform certain recovery procedures but the majority of ete an iguration can only be done using the web inte Pri thernet Port LAN 66 0e cS 660 15 00 dace DER aes Broadcast 192 168 1 255 Hach ine nanes Default Gateway enone Commands Enable key then Enter E OBCE for r nanio iF ra Litty rt atau broadcas address opt tonall Set defau it pareve a DHCE client name mA Reset disable Fi peas TCP ports ShnP RADIUS Reset everythin ang fo fF factory Lie aby its an tem Ch Ch assuord dich re ts 22 packets test i iig purposes d server abl Zat n Set Set Sen oon Show and se pacers to Capen settings lundo changes W Commit changes to configuration Choice Connected 0 00 11 Auto detect 1152006 N 1 POU CAPS pum Capture Print echo Step 7 Follow the instructions on the screen For example simply type I for setting your IP type F for resetting everything back to factory defaults and so on Here is a reminder for you please type W after you make any change B Disabling the Mouse Acceleration on the Host computer s and Client Computer Many operat
10. 2 enabled managed computer You will be able to add additional managed computers later with the IP KVM Module powered on If you are using USB connections to your managed computers connect the end of the SL USB 02 cable that has two connectors USB video to an available USB port and VGA Out port on the computer often a server or other critical system Connect the opposite end with a single VGA style connector to one of the PC 1 8 A H ports on the rear panel of the IP KVM Module Repeat this procedure for each USB enabled managed computer You will be able to add additional managed computers later with the KVM powered on 8 For 8 16 ports only please mount the brackets with the unit as following figure NOTE For ALL models their local port will be disabled while connecting to the LCD console drawer because the signal will be conducted to the LCD console drawer 9 Power on the IP KVM Module by connecting the AC adapter to a suitable power source and connecting the opposite end to the DC 12V port on the rear panel of the unit 10 Power on each of the managed computers observing normal startup procedures NOTE NOTE NOTE You can choose to mix managed computers connected via PS 2 and USB connections as necessary with no impact on features or functionality Steps 5 and 6 are necessary only if you wish to have the ability to manage the KVM and its computers locally i e not over the Internet or LAN While not require
11. COMMANA Sis te oe css TNE E A E ct sat NOE RD 41 E Chapter 5 How to Remotely Control the Host computer s 00 000 43 A Accessing the VNC Interface sis siseccesacitendistewsaa detec vinta delsesenda decades dylan eae deveindedelaxies du dacdeacededoendeaecaisetesets 43 IS NVOD MGA Ges 2 sed heehee Se deers heceties abhaguda ker olisk Mediate de tate olosult Monedatenetuns Sooner elit Metin Seals 43 LS INGHVE VIN G CIEN iioa sl ase toctsalinc cond iel waalsiaede tinsel ede euler 43 MeS rd TLD NAS e y ste exer errant sete E irate ea toga Wore eos a tes gee ean saad bee eseaace eects 43 BUSIN TRG VIN Co WSR erste se chcaran ad Serena thes hcodedaasechenhetscdsaves T A 45 G HOW 11S thre BDA assii date toca r eirean re aaa oier ienne iA 45 DOW to Use the Main Menu saioren aa ea E a a a aai 47 EHOW 10 USS the VIFIKGy SM eis chet te ceecs dacchint A A a da nctchine Me aeachandads 48 F How to Use the Video TUNING MON cccccccssseececcceeeeecececeeueecececsaeseeesseaeeeesesaaeeeeesseeeeesssaaas 49 Appendices AppenadhcA Troubleshooting osere aier eaa oul eaa 50 Appendix B SDCCHICAUO NS asennan a a e ea e a a a oee E aa eE 53 Append O SUPPONE PROlOCOIS ardeii T T A A 54 Appendix D Warranty IMOnManOn inertes aa e e aa 55 Appendix E Regulatory Compliance Statement c ccccccccccccscssssssseeeceeeeesaeeeeceeeesesseeaeeeeeeeeeessaenaesss 56 Appendix F About Security Certificate Warnings ccccccccccccceses
12. Power Adapter in P Serial Fort IP KVM Module com com2 Step 2 From your computer select HyperTerminal as following i Internet Internet Explorer E mail d Outlook Express 7 i Set Program Access and Defaults si HyperTerminal W Windows Catalog 1 Windows Update foe Accessories ae Accessories 7 Network Connections Network Setup Wizard Set Program Access Ej cal E New Connection Wizard Defaults MAS i rel Remote Desktop Connection Program Compatibility Wizard Synchronize All Programs gt i m pe Log OFF fo Turn OFF Compute G Windows Explorer A WordPad Lo ay 10 48 OM Step 3 If you never setup your HyperTerminal before it will ask you to input your phone area code please feel free to do so and then click OK you will get the following screen Please type any name you prefer for example abc i T My ampute New Connec s Connection Description Step 4 Choose the proper serial port you connect for example COM1 My Computer i jae abe Hyper let Connect To PIK Selta My Net O i D abc HEN Enter details for the phone number that you want to dial Country region United States 1 Area code o2 Connect using int a j HERS Disconnected NUM Capture s Recycle Bin Step 5 Change Bits per second to 115200 Fin 5 Lahi F My computer k Shee ee Fo eee Mt i COM1 Properties
13. a password of admin Configure your browser to accept cookies The user name and password are case sensitive check the status of the on your keyboard If you see a warning about identity of host cannot be verified and a question about saving the host s fingerprint this is normal for the first time you connect to any machine running SSL You should answer yes so that your SSL client saves the public key of this host and doesn t re issue this warning Forgotten the master password Reset the master password Please refer to Quick Start Guide choosing the second way Using the HyperTerminal via Serial Port Use the S command and type a new password The old password is not required for this procedure And please remember to type W after you made any change The mouse on the remote site does not work or is not synchronized a Make sure there is only one mouse driver installed in each computer b Set the mouse acceleration to None in the host mouse driver properties c Windows XP has a setting called Enhance pointer precision This should be disabled for correct mouse synchronization Remote mouse and local mouse don t line up Use the mouse resync command in the main menu or press the Resync button on the Bribar If the mouse pointers still don t line up verify that mouse acceleration has been disabled NOTE The Windows login screen does not accept the mouse acceleration option and always has t
14. by default When enabled the unit will automatically configure itself with an IP address when a DHCP server is present When disabled the LAN port will use the values assigned to it on the IP Addresses and Routing table below IP Addresses and Routing This table allows you to assign IP information for the LAN port If you are using DHCP the values for the LAN port will be filled in automatically and any changes made will not affect the setup Domain Name Server optional This section allows you to specify DNS servers and the default DNS domain suffix in use on the network If DHCP is enabled some of these values may be supplied automatically Commit Network Changes Clicking the Commit button applies any changes made on the page to the configuration but leaves the old settings active until the next time the unit restarts Clicking Make changes effective now applies the changes and restarts the unit so the new settings take effect immediately 19 V How to Edit the User Accounts Home Preferences Snapshots Logout VNC Connect Disconnect Admin Network Config User Accounts System Ident Security Compatiblity SNMP RADIUS Serial Ports Time Date Firmware Info Status Port Numbers Help Site Map Copyright B Applet VncViewer started Please click on User Accounts to Users and Passwords Username ee a Delete quest Edit User Details Select a user name from the above list then edit here us
15. duration of a computer displayed in Auto Scan mode The options are 3 seconds 8 seconds 15 seconds and 30 seconds The non volatile memory stores the Scan Rate setting E Keyboard Speed IP KVM Module offers keyboard typematic setting that overrides the similar settings in BIOS and in Windows Available speed options are Low Middle Fast and Faster as 10 15 20 and 30 characters sec respectively The non volatile memory stores the Keyboard Speed setting E Hotkey Menu When you hit the eft Ctrl key twice within two seconds the Hotkey Menu appears displaying a list of hotkey commands if the option is On The Hotkey Menu can be turned Off if you prefer not to see it when the left key is hit twice The non volatile memory stores the Hotkey Menu setting E CH Display Auto Off After you select a computer the port number and name of the computer will appear on the screen for 3 seconds then disappear automatically Always On The port number and name of a selected computer and or KVM OSD status displayed on the screen all the time The non volatile memory stores the CH Display setting E Position The position of the selected computer and or IP OSD status displays on screen during the operation The actual display position shifts due to different VGA resolution the higher the resolution the higher the displayed position The non volatile memory stores the Position setting Upper Left Upper Right Lower Left Lower Right Middle
16. note that modems that offer 56K or 56 000 bps connections often achieve connection speeds that are far lower than their maximum capabilities Given the limitations of telecom infrastructure many locations have yet to implement fully digital switching technology and still rely on older analog technology for some segments the maximum upstream transfer rate is limited to a maximum of 33 600 bps between two modems the downstream rate is often within a similar range for a typical connection Therefore soeeds below 56 000 bps do not indicate a problem with the modem or the but simply reflect the line conditions at the time the connection is made The SERIAL port on the rear panel must be used for the modem connection It requires the use of a null modem serial cable Place the modem near the IP KVM Module and an available telephone jack Connect the modem to the telephone jack data cable and power source according to the instructions in its documentation The opposite end of the modem s data cable should be a DB9 female serial connection Connect that end of the cable to the SERIAL connection on the rear panel of the IP KVM Module Configuring a Modem Connection on the IP KVM Module Most connections will work appropriately with the default settings on the IP KVM Module once the feature is enabled When you entered the Unlock code to enable the feature the IP KVM Module created a new menu option to enable configuration of this fea
17. one computer is turned on Auto Scan only works with powered on computers Check the Scan Type from the KVM OSD menu and make sure you have selected the proper computers Press the Left Control key twice or press any front pushbutton to abort the Auto Scan Cannot select a computer connected to a Slave Make sure that the Slave s Console port is connected to one of the Master s PC ports Only ports PC 1 to PC 8 can be connected to Slaves even if the Master switch has 16 PC ports Keyboard strokes are shifted Press both Shift keys 51 Certificate warning shown while connecting via HTTPS It is normal for a warning dialog to be shown when connecting via HTTPS The SSL certificate we use is created when the unit is first produced It does not contain the correct hostname subject name because you can change the hostname as required Also it is not signed by a recognized certificate authority CA but is signed by our own signing authority For more details refers to Appendix F About Security Certificate Warnings Windows XP doesn t awake from standby mode This is possibly a Windows XP problem Try not to move the mouse while XP goes into standby mode The terminal connection to IP KVM Module for initial configuration cannot be established Check that the Null Modem cable connected to DTE Serial Port on the IP KVM Module and terminal software is set to the following line parameters Connection speed 115200 bps No of b
18. that option is selected Second if you install the certificate from the KVM onto the remote computer see below and if the unit is configured with a domain name ending in com net org gov edu us ca uk jp or tw i e remotecontrol mydomain net then the warning should no longer occur Installing the new certificate The following instructions detail how to install the certificate from the IP KVM Module onto your local computer in this case running Windows XP and Internet Explorer 1 Open your Web browser and go to the IP KVM Module login screen Click the update security certificate link 2 When prompted choose Open 3 A Window will appear that offers information about the certificate Click Install Certificate 4 The Certificate Import Wizard will appear Select Automatically select the certificate store default and click Next When the next window appears click Finish 5 A confirmation dialog will appear asking you if you wish to install the certificate Click Yes 6 A message should appear saying the import was successful Click OK 57 Appendix G Using Optional Serial Supervisor Module IPMI supported with the R Port For ALL models Background The IP KVM Module offers a unique way to expand the functionality of the base product Using R Port on the rear panel of IP KVM Module you can add up to 16 Serial Supervisors serial devices using a specialized daisy chain technology The IP KVM Module in
19. the image quality We do not recommend 12 bit mode but provide it here as a middle ground VNC Callback instead of Java VNC If you have a VNC client listening on your work station and would prefer to use that instead of Java client enable this option Encrypt VNC connection By default we will use the cleartext not encrypted connection when the network connection looks like a local link ie same IP subnet Encrypted mode is the default on Internet connections Use this control to force the use of the encrypted VNC connection or no encryption Only affects Java VNC client Optimize for full screen VNC This control hides the Bribar ll How to Get the Snapshots As the following image shown the user can get the screen snapshot of full size half size quarter size one 8 size and one 16 size Home Screen Snapshots Preferences Snapshots Logout VNC Connect Disconnect Admin Network Config User Accounts System Ident Security Compatibility SNMP RADIUS Serial Ports Time Date Firmware Info uarter size Status Port Numbers Help Site Map Copyright One 8th size One 16th size E Applet VncViewer started 16 lll How to Remote Control the Host Computer s Please simply click the VNC Connect to get the screen of host computer as the following image shown From here you get full control of the host computer like you are physically sitting in front of the host c
20. Callback If you have a VNC client listening on your machine already click here to make this unit connect back to it More information Native VNC client startup file If your brovser is appropriately configured you can start a local native VNC client by clicking on these special links E Applet VncViewer started B Ee Each item is described in detail as follows I How to Setup Personal Preferences Different user accounts may have different personal preferences It might be a good idea to have a login account for local access and a different one for remote access The local account would select 16 bit color max bandwidth and so on And the remote account would select 8 bit color low bandwidth no splash screen and require encryption By selecting the correct login depends on the application i e login from home over WAN versus LAN login As the following image shown the current user preferences are listed here as follows You may change any of them and save with the button below Most of these preferences affect how the VNC client and server interact 14 Home Preferences Snapshots Logout VNC Connect Disconnect Admin Network Config User Accounts System Ident Security Compatiblity SNMP RADIUS Serial Ports Time Date Firmware Info Status Port Numbers Help Site Map Copyright 2 java lang NullPointerException User preferences Open VNC connection immediately on web lo
21. E Preferences te Snapshots Configuration Use RADIUS for login Logout 9 Enable or disable RADIUS login VNC features here ap rare Servers Disconnect Servers Admin Server IP Address et New ret twice Each of these servers will be Network Config tried in order until a valid User Accounts a foooo 0 0 0 1812 c N Access Accept or Access Reject message is received Use zero System Ident fjoooo 0 0 0 1812 in the IP address to disable a Security 2 fjoooo nn server SNMP RADIUS protocol indicates that RADIUS UDP port number 1812 should Request timeout period seconds sien ety A Hoyos Time Date use port 1645 instead Firmware Number of retries per server Serial Ports Info Status Click here to save your RADIUS changes and apply them Port Numbers Help Site Map Copyright amp Applet VneViewer started A p The RADIUS server requires the IP address the UDP port number 1812 default or 1645 and the shared secret The shared secret is used to encrypt communications and corresponds to a shared password for the RADIUS server and the client machine Two additional servers may be defined for backup purposes Each server will be tried in order using the indicated number of retries and timeout period which are configurable on the same page Remember to enable RADIUS after configuring it While RADIUS authentication is enabled the locally defined accounts on the KVM control over IP module will not be u
22. E Country Code for Sun For LKS 801CRM LKS 1601CRM Sun keyboards of different languages have different layouts The KVM switch is able to emulate a Sun keyboard for a specific language type or country such as Arabic Belgian US 40 Yugoslavia and so forth Select the proper country code that matches ALL of your Sun computers E Max Resolution For LKS 801CRM LKS 1601CRM You can adjust the monitor resolution under this sub menu There are the following selections 1024 768 1280 1024 1600 1200 1920 1440 and DDC2B Disable Function key For LKS 801CRM LKS 1601CRM To switch the Sun mark of a port on or off indicating the computer is a Sun server Sun servers have more keys on the keyboard than a PC When a Sun marked port is selected the KVM Switch starts to translate the keys from a PS 2 keyboard to a Sun keyboard See Sun Keyboard Mapping for detail e Esc To exit the KVM OSD press the Ese key C Hot Key Commands A hot key command is a short keyboard sequence to select a computer activate a computer scan etc A hot key sequence starts with two Left Control keystrokes followed by one or two more keystrokes The short form hot key menu can be turned on as an KVM OSD function More Hotkey Menu every time the left key is pressed twice Left Ctrl refers to the key located at the left side of the keyboard 1 8 A H refer to the number keys 1 to 8 at the upper row of the keyboard Do not use the keypad
23. IPMI If the host computer you are managing with the IP KVM Module does not support IPMI ServerLink offers a non IPMI solution that also works via serial port and acts as a power concentrator and a power management device the 8 Outlet Serial Power Console and Switch For more information about this product please contact ServerLink http www serverlink com au Activating the IPMI Option Version Numbers Component Version Release System firmware Thu Jul 8 17 28 01 EDT 2004 CGI Component 04 27 4172125 Linux Kernel _ Linux version 2 4 20 pre7 130 Mon Mar 8 09 37 36 EST 2004 System FPGA 3 Software options 00000007 ENT SEC MULTI The IP KVM Module contains the necessary software to use IPMI To enable this capability you must purchase the software option from ServerLink unless you have purchased a model with the feature pre enabled To verify whether the IPMI feature is enabled on your unit login to the Web interface as admin click the Setup Admin button at the top of the page and click Firmware and flash memory management If IPMI is not listed beside Software Options see above then the IPMI option is not present and you will have to purchase the software option to use the feature To purchase the IPMI option please contact ServerLink http www serverlink com au 61 Purchase Options lf you wish to add additional optional features to this unit please call technical support and provide them with this sp
24. Management Interface Host Computer Requirements The host computer must support the IPMI standard version 1 5 to use this option Most popular server motherboards now support the IPMI standard To determine if your computer supports this IPMI consult its documentation for more information IPMI is used to configure and control a device on the motherboard called the BMC Baseboard Management Controller using a dedicated serial port Once the computer is configured for IPMI management the serial port on the host computer is normally reserved by the BIOS solely for that purpose and cannot be accessed or recognized by the operating system It is therefore unlikely that a serial port provided by an add in card will be able to act as an IPMI port so you must use a serial port integrated on the motherboard of the managed computer If the computer you are managing only has a single serial port you must add an additional port or ports via an add in card if you need a serial port for other purposes i e modem Enabling IPMI support usually requires enabling options in the host computer s BIOS setup software and the instructions will vary considerably from make to make and model to model Normally a password will be created by the BIOS that allows the IPMI feature to be accessed this password is exclusive to the IPMI feature and does not correspond to a password or account in the host computer s operating system If the Host Computer Does Not Support
25. Min slowest least traffic Most of these preferences affect how the VNC client and server interact Open VNC connection Security he 5 Compatiblity z mediately on web ogin SNMP RADIUS Serial Ports Time Date Firmware Info Status Port Numbers Help Site Map Copyright E java lang NullPointerException Reduce network traffic by limiting colors 8 b t 256 colors 12 bit 4096 colors 16 bit default 65536 colors VNC Callback instead of Java VNC No use Java client Yes use VNC callback to native client Encrypt VNC connection Encrypt over Internet only Always Encrypt Never Encrypt Optimize for full screen VNC No normal Yes don t show Bribar Skip welcome window on VNC connection No normal Yes skip welcome window Save Changes Default Values Reset all 35 Start a VNC connection immediately after login to the web server The connect button does not need to be used Force bandwidth mode By default the initial connection performance RTT is measured and used to select whether to optimize a high bandvadth connection or low If the connection improves the bandvidth used will be adjusted You can override this while the connection is operating Use this preference to override auto mode and force the B W mode Reduce network traffic by limiting colors Network traffic bandvadth may be reduced by reducing the image quality We do not recommend 12 bit mode but
26. Table of Content E Chapter 1 PROGUGI OVEIVIGW vecseccasisosceussicetecaaidenscieevecartewcuiwandetechonstevucuecenteadacnes 1 Ae a 916 6 Ces 9 pment eee n eee SE NE E ee eee ee re 1 B Package CONten S aaria e a a a e 1 COPIONE E E O eae ner E S 1 E Chapter 2 Your First Time on IP KVM Module cceseseeeseeeeeeeeneeseeneeeeeenees 2 An OUK SA GOS iconen aa a a a a a namemenseareaias 2 B Disabling the Mouse Acceleration on the Host computer s and Client Computer 008 8 C How to Connect your IP KVM Module cccccccccccceceeeeeaeeeeeeeeeeseaeeeeseeeeeeessaeaaeeeeeeseeseaeagaess 9 D Access your IP KVM Module and Remote Control the Host Computer s ccsssseeeeeeeeeees 11 E Chapter 3 Advanced Operations wccccdcivciesasiacncecla toate teeceenieatinersauetaermenteuiiecmacs 12 A How to login the IP KVM MOodull cccccccccsseeeeeeeeaeeeeeeeeeeeeeeeeeeseaeseeeessaaeeeeeseeeeeeesessenseeeeeaas 12 B Conigure yourtP KVM Module 4c seein ee ee eee 14 How t Setup Personal Preferences arsenita asa ates neat arai 14 Il ROW to Gertha Snapsho l ids vousisctee hic e a Ea ease eee 16 III How to Remote Control the Host Computer S ccccceeeeeeeeseeeeeeseeeeeaeegeeeaeegsenaenas 17 IV How to Setup the IP Address for your IP KVM Module cccccccccesseseeeeeeeeeeeeeeeseeeeees 18 V HOW tO Editth e User ACCOUNTS secctwh eee nie ede a ee 20 VI How
27. a e R iif RJ 14 cable PC16 RJ 14 cable Fig Configuring Viewing Serial Supervisor through the Web Interface Once you have one or more Serial Supervisor connected you will able to configure and manage them through the Web interface You may need to modify the default settings on the IP KVM Module to match your various Serial Supervisors default configuration Consult the documentation that came with your Serial Supervisor to determine if you need to modify the default settings to complete the installation To be able to configure your Serial Supervisor you must be logged in as admin Other users will be able to view which devices are active but cannot configure them Once you are logged in choose the Admin Setup option from the menu at the top of the Home screen in the Web interface Click External Serial consoles setup and control You will be presented with the Serial Consoles Attached menu and a table with the following headings Name Description Baud bps Mode Force DCD Console Log Connect 58 You can assign a value 1 99 to each attached serial device This does not affect the configuration or operation of the device in any way but is simply a means to sort this list for ease of management Name Description An identifier for the Serial Supervisor device Like the number assignment it is for ease of administration only Baud bps This is the communication speed for the device and the setting
28. ard 1 25 7 i Baseboard 1 2V 1 Baseboard 1 8V 1 System board Volt 2 olt 21 Volts Baseboard 1 25V 78 Volts s 1 8 Volts Baseboard 2 5V 2 48 Volts Baseboard 3 3V 3 3 Volts System board Wo s 3 31 Volts Baseboard 5 0V 5 07 Volts Baseboard 5SVSB 4 97 Volts Baseboard 12 12 1 Volts Baseboard 12VRM 12 2 Volts Baseboard 12 12 3 Volts Baseboard VBAT 3 11 Volts Baseboard Temp 36 C System board C 36 C Sys Fan 1 2280 RPM Sys Fan 2 2140 RPM Sys Fan 3 2900 RPM Sys Fan 4 2900 RPM Processor C 37 C Proc 1 FanBoost 37 C Processor 1 Fan 4100 RPM Processor Vccp 1 46 Volts Scrty Violation n a Physical Scrty POST Error n a Critical Int n Memory n a 1 Power Cage Power Cycle BMC Watchdog n a n a System board Event Logging Disabled n a Proc Missing n a ACPI State S5 G2 soft off System Event n a Button n a SMI Timeout n a Sensor Failure 0x00 0x0000 NMI State Asserted SMI State n a FSB Mismatch n a Processor Processor Processor Slot Processor Presence detected Processor 2 Processor Processor Slot n a System board Deasserted DIMM 1 Device installed attached DIMM 2 Device installed attached DIMM 3 n a DIMM 4 n a VNC Status Report Accessing IPMI Controls There are two ways to access power controls for the managed computer The first is through the Home screen on the Web interface The second is through the Bribar during an active VNC session Web Mo
29. ase scroll the screen to the bottom It is the Bribar refers to Chapter 5 section C How to Use the Bribar down there please click on refers to Chapter 5 section D How to Use the Main Menu Should you find B W on the screen please click the proper bandwidth corresponding to your network environment Main Menu Identification Hostname SERVERLINK Net Addr 192 168 1 168 Description SERVERLINK Location SERVERLINK Contact ALBERT Status Input channel 1 lt i Video mode 800x600 60Hz PS 2 A My IP 192 168 1 168 Time 2 Nev 2006 13 18 50 0000 Adobe Reader Test Pattern Tx rate delay 46 Kbps lt Ims B W KAERA aro D NTI CD amp Microsoft Session Control Mouse Keyboard Ps 2 M AutoSync Applet VncViewer started 3 PA From this screen you can do the bandwidth control There are 4 modes available Min Avg Max and Auto The white button is the mode the system is currently operating If you choose Min Avg Max then you will override the default Auto As the automatic mode measures actual network performance you may see the current mode switch from Min up to Avg or Max The different modes indicate more time spent on compression versus more bandwidth There is no visual difference between the modes but there can be a noticeable difference in speed and smoothness NOTE You may need to upgrade or download your Java http www java com support in your browser before using the VNC scree
30. at the right of the keyboard and character keys A to H case insensitive E Selecting a Computer To select a computer by hot key command you need to know the device s channel address which is determined by the KVM connection For a computer connected to the Master switch the address is represented by the PC port number 1 8 A H For example to access the PC plugged into port 7 of the Master switch type left left n For a computer connected to a Slave KVM you need to know the channel address of the Slave unit 1 8 and then the channel address of the device 1 8 A H Please note that only Master s PC 1 8 ports can be connected to a Slave For example to access the computer plugged into console port of a Slave KVM that is plugged into Port 6 of the Master switch type left Ctrl left Ctrl 6 C m Auto Scan Auto Scan automatically scans through powered computers at a fixed interval left left When Auto Scan detects any keyboard or mouse activity it Suspends the scanning until activity stops it then resumes with the next computer in sequence The length of the Auto Scan interval Scan Rate is adjustable see Scan Rate on the following page To abort the Auto Scan mode press the left Ctrl key twice NOTE The Scan Type setting will determine whether computers must be eye marked to be included in the scan See page 27 for details E Manual Scan Manual Scan enables you to manually switch back and forth b
31. ayes AT command set that the IP KVM Module will send to the modem to activate it The string included should work with the majority of modems and configures the following connection properties answer incoming calls on the first ring enable hardware flow control and lock the connection speed Your modem s documentation will describe other potential init strings that you can use to alter the connection properties For instance you could commit the settings to the modem s non volatile memory NVRAM or allow the modem to adjust the connection speed for greater stability and so on You may wish to test the connection with the default init string first before making changes specific to your modem model or situation to simplify the troubleshooting process Click the Commit button to save your changes and activate the modem feature with the specified settings Configuring the Remote Connection This section describes how to configure a typical Windows dial up session to access the modem connection on the IP KVM Module The instructions here relate to a Windows XP configuration other versions of Windows are similar Step 1 Open My Network Places from the desktop or the Start menu Step 2 Click View network connections Step 3 Click Create a new connection under Network Tasks Step 4 The New Connection Wizard window will open Click Next Step 5 Select Connect to the Internet and click Next Step 6 Select Set up my connection manua
32. cate security problem by your browser or the Java VNC client always choose the option to continue Step 2 The Home Screen The Home screen serves two functions First it is a place to check the status of the unit view essential system information and capture screen shots from the managed computers Second it is where you can start the integrated Java VNC client to interact with the managed computers by clicking on the large screen shot or choosing one of the VNC client links Home Preferences Snapshots Logout VNC Connect Disconnect Admin Network Config User Accounts System Ident Security Compatiblity SNMP RADIUS Serial Ports Time Date Firmware Info Status Port Numbers Help Site Map Copyright zj Applet VncYiewer started Screen Thumbnail Monitoring Information Input channel Video mode 800x600 60Hz My IP addr 192 168 1 168 Current time Fri Nov 3 07 00 47 2006 System Identification Hostname SERVERLINK Net Address 192 168 1 168 Description SERVERLINK Location SERVERLINK Contact ALBERT Change these VNC client options VNC Callback Screen Thumbnail E This image is taken from the attached system It is updated periodically but not continuously See timestamp under image Monitoring Information Current status info from attached system System Identfication Identification text for this machine Easily changed and intended for your ovm purposes VNC cient opt
33. cated in the Keys menu D How to Use the Main Menu To access the main menu press F7 twice quickly You must press the key twice within one second If you press it once or too slowly then the key s are sent to the host just like any other key This is the only way to get into the menu system if the Bribar is disabled Here is the main menu for a typical system Main Menu Identification SERYERLINK SERYERLINK SERYERLINK ALBERT 1 800x600 60Hz 192 168 1 168 45 Kbps lt lms ion Control morais E2 EA 8 EES E e The main menu window may be moved by clicking and dragging on the title bar It can be closed by pressing Escape or by clicking on the red X in the top right corner Here is a guide outlining various fields from the Main Menu Most of the functions operate immediately Other functions require a response to a confirmation prompt first before performing the requested function Identification Fixed text label that is defined by the user in the Web interface This does not affect the operation of the system and is intended to assist with administration Status Current status of the attached system and the status of the module B W Min Avg Max Auto Bandwidth control The white button is the mode the system is currently operating If you choose Min Avg Max then you will override the default Auto As the automatic mode measures actual network performance you may see the curre
34. ce or press any front button Scan Type and Scan Rate set the scan pattern Scan Type More Scan Type determines if scanned computers must also be eye mark selected Scan Rate More Scan Rate sets the display interval when a computer is selected before selecting the next one 39 E Manual Scan Scan through power on computers one by one by the keyboard control You can type More Scan Type to determine if scanned computers must also be eye mark selected Press the up arrow key to select the previous computer and the down arrow key to select the next computer Press any other key to abort the Manual Scan mode E Audio Stick An optional multimedia module can be LINKed to the back of each KVM Switch for selecting microphone and stereo speaker signals There are two options for Audio Stick On and Off When set to On audio selection follows computer selection When set to Off audio selection stops following computer selection It is useful if you want to listen to a particular computer s audio signal while operating other computers The non volatile memory stores the Audio Stick setting mM Scan Type Ready PC In Scan mode scan through power on and eye mark selected computers Ready PC In Scan mode scan through power on computers Only In Scan mode scan through any selected computer regardless of computer power status The non volatile memory stores the Scan Type setting E Scan Rate Sets the
35. cludes integrated control functionality that allows you to monitor and configure the devices with the RS 232 serial port using the interactive Web interface To minimize space and infrastructure requirements the Serial Supervisor uses a single cable to carry both power and the data signal All configuration settings are stored separately in each attached Serial Supervisor in non volatile memory so that they will not be lost in the event of a power outage or disconnection Connecting the Serial Supervisor to the IP KVM Module The RJ 14 cable for link up the Serial Supervisor via daisy chain is similar to a phone cable For the first computer connect the RJ 14 cable provided to the R Port on the rear panel of the IP KVM Module Then connect the opposite end of RJ 14 cable to the RJ 14 port of Serial Supervisor There are two RJ 14 ports in the Serial Supervisor please feel free to choose any one of them Once you have added the first computer to IP KVM Module by using the Serial Supervisor you can connect the second computer by using the second Serial Supervisor please have your second RuJ 14 cable provided with your second Serial Supervisor to link up the first Serial Supervisor and the second one That s it And you can link up to 16 computers The following diagram is shown the whole connection For more specific information regarding cabling status indicators and how to setting refers to the user s manual of Serial Supervisor eo
36. d adding these devices is highly recommended for ease of administration The KVM also has the ability to cascade multiple KVMs to increase the total number of possible managed computers If you wish to take advantage of this feature refer to the section Cascade Configuration in this manual D Access your IP KVM Module and Remote Control the Host computer s As soon as you finish the above initial settings and connections congratulations You are ready to remote control the host computer s from any corner around the world Simply open up the web browser and type the IP you already setup in the Quick Start Guide and then type the right username and password That s it You re able to successfully to access your IP KVM Module As you login the IP KVM Module with the right username and password you will get the following screen Home Preferences Snapshots Logout VNC Connect Disconnect Admin Network Config User Accounts System Ident Security Compatiblity SNMP RADIUS Serial Ports Time Date Firmware Info Status Port Numbers Help Site Map Copyright Screen Thumbnail Monitoring Information Input channel Video mode 800x600 60Hz My IP addr 192 168 1 168 Current time Fri Nov 3 07 00 47 2006 System Identification Hostname SERVERLINK Net Address 192 168 1 168 Description SERVERLINK Location SERVERLINK Contact ALBERT Change these VNC client options VNC Callback Screen Thumbnail
37. e keyboard has extra keys and or different layout to better suit the local language than the default US English layout If your host O S is expecting a keyboard of a special type choose it here If the wrong value is used here special language keys will not work and some basic symbols such as may not work correctly The key layout of the remote keyboard must match the key layout of the local keyboard defined here External Power Bar Connect a remote power control device to the serial port and choose the model from the list below You willl typically require a straight thru 9 pin cable to connect between this device and the power bar Once enabled a status and control area will appear on the home page Individual ports can then be controlled and monitored E Applet ncViewer started 8 Keyboard Mapping In many parts of the world the keyboard has extra keys and or different layout to better suit the local language than the default US English layout If your host O S is expecting a keyboard of a special type choose it here If the wrong value is used here special language keys will not work and some basic symbols such as may not even work correctly The key layout of the remote keyboard must match the key layout of the local keyboard defined here External Power Bar Connect a remote power control device to the serial port and choose the model from the list You must use the f
38. e that can be connected to the modem for external access While it is technically possible to use the modem feature through some PBX systems this increases the complexity and reduces the performance of the connection For clarity the instructions presented here assume that the modem is connected to a typical POTS plain old telephone system line that is not routed through a phone management system or shared with other devices If you wish to use this feature through a PBX system it may require some experimentation and additional support from your telecom services provider and is not supported by ServerLink Activating the Modem Option Version Numbers Version Release System firmware Thu Jul 8 17 28 01 EDT 2004 Component _ CGlComponent 04 27 4172125 __ S Linux Kernel Linux version 2 4 20 pre7 130 Mon Mar 8 09 37 36 EST 2004 _ SystemFPGA 3 Software options 00000007 ENT SEC MULTI A system without the modem option enabled The IP KVM Module contains the necessary hardware to attach a modem To enable the modem capability you must purchase the software option from ServerLink unless you have purchased a model with the feature pre enabled To verify whether the modem feature is enabled on your unit login to the Web interface as Admin click the Setup Admin button at the top of the page and click Firmware and flash memory management If MODEM is not listed beside Software Options see above then the modem op
39. ecial code 4 E680 074A 1 7 They will provide you with an unlock code Please enter that code exactly here Unlock code Have your model and serial number on hand When asked supply the technician with the code listed under Purchase Options at the bottom of the Firmware and flash memory management page Once the order is processed the technician will provide you with an Unlock code Enter that code in the space provided and click Submit The system will update itself to allow IPMI configuration You can use either serial port on the IP KVM Module to send IPMI access your choice will dictate the type of cable you will use to make the connection The DTE Serial port on the front panel requires the use of a null modem serial cable Connect a female end of a serial cable to the serial port that is configured for IPMI access on the host computer Connect the opposite end to the DTE Serial port of the IP KVM Module Configuring IPMI on the IP KVM Module Once you have connected the IPMl configured serial port to the IP KVM Module and enabled the software option you can begin to configure IPMI settings through the Web interface Log in to the Web interface as admin Click the Admin Setup link at the top of the page and choose IPMI IPMB setup Intelligent Platform Management 62 IPMI Status IPMI is not currently working Check configuration here and verify host is configured correctly IPMI via Serial Port Enab
40. ecurity Certificate Warnings What is a security certificate Sites that employ secure TCP IP Internet connections include a certificate that confirms that users are connecting to a legitimate site and are not being redirected without their knowledge Certificates are issued by trusted third parties called Certificate Authorities CAs and contain essential details about a site that must match the information supplied to your Web browser Why do receive a warning when access the login screen on the IP KVM Module As it redirects you to a secure SSL session by default the login screen may generate a warning from your Web browser or the VNC Java client for two different reasons First the CA that has issued the certificate on ServerLink s behalf may not yet be recognized as a trusted source by the computer you are using to access the IP KVM Module Second since the unit could be configured in a number different ways it is impossible to supply a generic certificate that will match your exact network settings Is my data safe Yes The security certificate does not affect encryption effectiveness in any way nor does it make the IP KVM Module any more vulnerable to outside attacks Can I prevent the warning from occurring Yes You have two options that may prevent the warning from occurring First if the Web browser you are using offers the option to ignore the warning for future visits the browser will no longer generate a warning if
41. eeseeeeeeeeeesaeeeeseeeeeeesssaaeseeeeesessaeaaeess 57 Appendix G Using Optional Serial Supervisor Module IPMI supported with the R Port 58 Appendix H Using Optional Modem Feature ccccccceccccceeseeceeeeeeeeeeeeeeseeeeeeesseaeeeeesseeseeeeessaeeeeesaas 66 NOTE Since firmware for our IP KVM Module Products is constantly evolving to offer more functionality and improvements some of the options and instructions presented in this manual may differ from your unit To obtain the latest documentation and support information for our IP KVM Module products please contact ServerLink http www serverlink com au FE CE kel LKS 101CRM wi 1 port KWM Switch wi R port PS 2 LAS 801CRM wi 8 port KVM Switch wi R port LKS 1601CRM wi 16 port KVM Switch wi R port 7U Console Drawer Module USBtPS 2 Cables available separately SL ECK XX 1 to 3 cable for PS 2 computer IP AVM Module at oes oo SL USB XX 1 to 2 cable for USB computer Chapter 1 Product Overview A Introduction Thank you for purchasing the IP KVM Module series with integrated KVM Using the Internet or your TCP IP enabled network you can now remotely monitor and control critical PC servers and workstations using an industry standard Web browser or VNC client RoHs compliant 16 bits color depth supports up 65 536 colors Unique OSD feature to guide the user finish the initial setup step by ste
42. ername Ss Password i Record changes get the following image Current Users x Click on a user s name to edit his or her settings below Create a new user by filling in the form values and choosing appropriate button below You may change the admin password here Edit User Details Select a user name from the above list by clicking on their name then edit below Leave password empty to leave the password unchanged You can create a user by just entering the name password don t click in table first or else you ll change a user s name instead 5 This menu will allow you to add accounts other than admin to the system These accounts will not have the authority to change settings but can access the Web interface and log in the VNC console Selecting Delete permanently removes the user from the system If you enter values for a user that does not already exist under Edit User Details the system will create that user for you when you click Record changes user 20 If the user already exists you will change the password for that VI How to Setup your IP KVM Module System Identification Please click on System ident to get the following image Machine Name Machine Name R SERVERLINK Other identification details Location SERVERLINK Other Contact Name identification NMP details RADIUS ALBERT Network Address 192 168 1 168 Location a a This string is sent as the Descr
43. ers are connected while a PPP session is active their screens will be in grayscale as well When PPP in inactive color is automatically re enabled e Some areas of the screen may not be updated as frequently as others and animations or other auto updating areas of the screen may appear out of focus or blocky as a result Since the area around the mouse pointer is refreshed most frequently hold the pointer over an area to improve its clarity e t may be beneficial to minimize any unnecessary icons backgrounds or other clutter on the managed computer s desktop to make the dial up connection as efficient as possible e You will need to disable the modem feature and re connect the serial port on the IP KVM Module to the port on a managed computer to use serial configuration m Troubleshooting Guide The following messages will appear in the system log on the Status screen in the Web interface and may help to diagnose problems with the modem configuration Starting PPP for auth on port Modem is connecting and the PPP login process is starting Modem hang up Resetting The connection has been closed or terminated unexpectedly Timeout during login process Giving up The PPP client connecting over the modem has waited too long to complete the authentication process or supplied an invalid user name and or password Modem init chat script failed 69 The modem did not respond to the initialization string from the IP KVM Module Yo
44. etween powered computers left left 41 Press the up or down arrow to select the previous or next computer in sequence Press any other key to abort the Manual Scan NOTE The Scan Type setting will determine whether computers must be eye marked to be included in the scan See page 27 for details m Scan Rate Scan Rate sets the duration between switching to the next computer in Auto Scan mode left left The unit switches between scan intervals of 3 8 15 and 30 seconds m Keyboard Typematic Rate You can adjust the keyboard typematic rate given in characters sec This setting over rides the keyboard typematic rate of your BIOS and any operating system left left The unit switches between rates of 10 15 20 and 30 characters sec m Audio Stick A multimedia module can be LINKed to the back of the Master switch for selecting microphone and stereo speaker signals There are two options for Audio Stick On and Off When set to On audio selection follows computer selection When set to Off audio selection stops following computer selection It is useful if you want to listen to a particular computer s audio signal while operating other computers left left NOTE This is an optional feature requiring a separate device to be connected to the Master switch E 8 Changing Your Configuration After the initial power up any device either a KVM or a PC can be added or removed from any PC x port on the KVM wit
45. ff the host computer VNC If you are inside an active VNC session and are logged in as admin you can use the Bribar to access IPMI features ou have two choices from the Bribar NOTE Reset Equivalent to pressing the RESET button on the managed computer The computer will restart ON OFF Powers the host computer on or off depending on the current state of the host computer equivalent to pressing the POWER button on the host computer IPMI may not automatically close the host computer software safely when you issue a reset or power off command Since these features are equivalent to pressing hardware buttons on the computer itself the computer will respond in exactly the same way Always shut down your operating system and application software normally before issuing an IPMI command to avoid data loss or corruption 65 Appendix H Using Optional Modem Feature Background The modem option allows the IP KVM Module to act as an Internet connection server for increased security and flexibility in connecting with the managed computers Unlike the TCP IP connection used with the standard Web configuration and VNC clients the modem creates a one to one connection between the IP KVM Module and the computer you are using to manage your network that is essentially private as it bypasses the public Internet completely Note this option requires both an external modem most standard connection protocols are supported and a dedicated phone lin
46. filter VNC Password Policy When a new VNC connection is established the remote user must be authenticated Standard VNC protocol does not support username it only supports passwords As long as all users have unique passwords we can infer which user is connecting based on the password provided Alternatively you may enable a second login screen that will require a valid username and password This is done after the VNC connection is established using menus and prompts generated by the firmware We call this second method fancy login If it is enabled fancy login will be required from Java VNC clients as well which is unfortunate because the one time password scheme cannot be used and Java VNC clients have already logged into the web server securely Also VNC normally encrypts passwords and uses a challenge hashed response system that is more secure than the fancy login method This isn t a concern if the entire connection is encrypted with SSH or SSL however Trust SSH Tunnels If the incoming VNC connection is coming in over an SSH tunnel the SSH user password combination is used and no password is required Disable this behavior if you suspect that your SSH client machine is not secure and you are concerned that your SSH tunnels may be used by other people Access Sharing Policy There are 3 modes available 1 Disables Use regular give take method default by default we allow all users to take keyboard and mouse c
47. gin No use buttons to start VNC Yes started on logi Force bandwidth mode Auto not Min slowest least traffic Average Reduce network traffic by limiting colors 83 bit 256 colors 12 bit 4096 colors 16 bit default 65536 colors VNC Callback instead of Java VNC No use Java client Yes use VNC callback to native client Encrypt VNC connection Encrypt over Internet only Always Encrypt Never Encrypt Optimize for full screen VNC No Yes don t show Bribar Skip welcome window on VNC connection No normal Yes skip welcome window Save Changes Default Values Reset all 15 User preferences bd Your current user preferences are listed here You may change any of them and save with the button below Most of these preferences affect how the VNC client and server interact Open VNC connection immediately on web login Start a VNC connection immediately after login to the web server The connect button does not need to be used Force bandwidth mode By default the initial connection performance RTT is measured and used to select whether to optimize a high bandwidth connection or low If the connection improves the bandvidth used will be adjusted You can override this while the connection is operating Use this preference to override auto mode and force the B W mode Reduce network traffic by limiting colors Network traffic bandvadth may be reduced by reducing
48. hat it may look like There will be slight differences based on optional features and system configuration Starting from the left side of the Bribar each feature and its function is outlined below 45 DRA yy PowerDVD i E A ae Misai Mi mates NOTON r x Ezpel Anaras 200 Main Menu ass Identification nal Sil Hostname SERYERLINK Net Addr 192 168 1 168 Description SERYERLINK Location SERVERLINK Contact ALBERT Hsper Terminal Status Input channel 1 A i Video mode 800x600 60Hz PS 2 Z My IP 192 168 1 168 Time 2 Nev 2006 13 18 50 40000 Adobe Reader Test Patter Tx rate delay 46 Kbps lt 1ms B W mn ol re t aro NTI CD amp Microsoft Session Control MUICTOSOIL IOUOOK Mouse Keyboard o 2 Dae ljava Applet Window amp Applet YneViewer started Bandwidth Indicates current average bandwidth coming out of the IP KVM Module The second number measures round trip time RTT of the connection when it was first established iResync Re aligns the remote and local mouse points so they are on top of each other Redraw Redraws the entire screen contents occurs immediately ESvideo Adjust Adjusting the video phase automatically PS 2 Reset Resets the PS 2 keyboard and mouse emulation It s very useful to recover failed mouse and or keyboard connections in PS 2 mode 4 8 Switches to thumbnail mode at indicated size Cirl Alt Del Sends this key sequence to the host It w
49. he mouse accelerated regardless of your configuration Therefore on this screen it is best to avoid using the mouse After Resync the mouse on the remote site is synchronized but there is small constant offset between remote and local mouse cursors This is a video position error Normally a slight video positioning error is perceived as a mouse sync issue A video positioning error is visible as a black line along the top or bottom and right or left edges of the remote screen On the Video Tuning menu please refers to Chapter 5 section F How to Use the Video Tuning Menu use the arrows under Picture Positioning to move the screen until the two pointers exactly line up Remember to save your position changes Monitor works but keyboard and mouse do not 50 Make sure you haven t swapped the keyboard and mouse cables VGA image is not clear You may be using poor quality VGA cables Make sure you are using UL 2919 rated double shielded VGA cables The quality of video is bad or the picture is grainy Use the brightness and contrast settings Use the auto adjustment feature to correct a flickering video Read and use the manual section Chapter 5 section F How to Use the Video Tuning Menu Also try the Auto everything button on the Video Tuning menu Display the test pattern on the host and use Auto Everything Try a lower refresh rate 60Hz is best Enable the noise filter and set to higher value
50. here must match the setting on the device itself see below All common baud rates between 300 and 115 200 bps are supported Mode Sets the character framing scheme that the IP KVM Module will use with the Serial Supervisor device You can choose from the following selections 8N1 Eight bits no parity one stop bit default and most common 7N1 701 7E1 7M1 7S1 Seven bits none odd even mark space parity one stop bit 8N1 801 8E1 8M1 8S1 Eight bits none odd even mark space parity one stop bit 8N2 Eight bits no parity two stop bits Force DCD Forces the Carrier Detect signal to be active at all times Normally DCD becomes active when a new user connects and is dropped when the last user disconnects a response that is similar to many modems When active the device will logout and reset itself if the carrier signal is lost increasing security Note that this may not work with all devices and could impair proper operation in some circumstances The default setting is off Console Log Clicking this link will open a separate Web page that will display the last 200 characters committed to that device s console log Note that existing data is overwritten automatically when the 200 character limit is reached Optional not shown IPMI This is an optional feature that requires the purchase of a software upgrade on the IP KVM Module Refer to Appendix D for more information about purchasing and using the IPMI upgrade This feature wil
51. hout consideration for time Thu Nov 2 12 28 15 2006 zone If you are controlling Connect multiple sites in different time Disconnect zones we recommend you use Change time date UTC Universal Coordinated Time also sometimes called Admin GMT or Zulu for all machines Network Config Set to LOCAL time User Accounts If the computer you are using System Ident to view this page knows the Set to UTC time correct time just press the Security button to set the time and Compatbiity date to the same time as your broveser SNMP RADIUS Serial Ports Time Date Firmware Info Status Port Numbers Help Site Map Copyright E Applet Vac Viewer started Allow you to set your IP KVM Module to Local Time or Universal Coordinated Time GMT Date and time is stored without consideration for time zone If you are controlling multiple sites in different time zones we recommend you use GMT for all machines 29 Home Preferences Snapshots Logout VNC Connect Disconnect Admin Network Config User Accounts System Ident Security Compatiblity SNMP RADIUS Serial Ports Time Date Firmware Info Status Port Numbers Help Site Map Copyright XIII How to Update your Firmware Please click on Firmware to get the following image Version Numbers ystem firmware 4 25 1025 Mon Sep 11 13 30 22 EDT 2006 Model name Software options 0x0007 ENT SEC MULTI MNIP16 rxt 16 2 Unit Numbers System
52. hout having to power down the Master switch Make sure that devices are turned offer before connecting them to the Master switch NOTE After changing your configuration the KVM OSD will automatically update to reflect the new configuration 42 m Chapter 5 How to Remotely Control the Host Computer s A Accessing the VNC Interface There are three ways to communicate with the IP KVM Module in order to control the host computer s I Web interface The integrated Web server includes a Java based VNC client This allows easy browser based remote control ll Native VNC client There are several third party software programs that use the standard VNC protocol available in open source and commercial VNC clients lll SSH Tunnel By default there is a standard SSH server running on port 22 the standard SSH port Once connected via SSH the VNC traffic is tunneled through the SSH connection and encrypts the VNC session Each method will be discussed briefly in the following section The type of encryption method or client used is not critical l Web Interface The Java based VNC client that is integrated into the IP KVM Module interface requires a browser with cookies and JavaScript enabled To start the Java VNC client login to the Web configuration interface and click on the thumbnail of the desktop on the Home menu or follow one of the two links on that page Home Preferences Snapshots Logout VNC Connect Disconnect Admi
53. ight to control the host computer s 2 Enable Network user given priority under this mode the local user has NO right to control the host computer s And on the screen there is an IP OSD menu pops up as the following image shown The local user can t see and do anything only this IP OSD menu shown on the screen That is the admin user can select this mode to lock out the local user Please keep in mind that the local user has no way to take control away from the network user SO an unattended VNC session can cause a problem Under this situation if you are locked out of the system because someone has left a VNC session connected and cannot be reached though other means the admin user may close all VNC connections See the Status page to access this feature 24 Home Preferences Snapshots Logout VNC Connect Disconnect Admin Network Config User Accounts System Ident Security Compatiblity SNMP RADIUS Senal Ports Time Date Firmware Info Status Port Numbers Help Site Map Copyright Keyboard Mapping for localization Select keyboard layout External Power Bar Select model v Should all users or only the admin user be able to control power to attached systems Normal admin only VIII How to Setup your IP KVM Module with the External Power Bar and Keyboard Mapping Please click on Compatibility to get the following image Keyboard k Mapping for localization In many parts of the world th
54. ill be similar to the following RS 232 Menu 1 none 115200 bps 8N1 Q Disconnect Send break H Hangup line drop DCD Be Sen Cer e E L Low log entries line buffer 1 Show last 10 log entries other Return to connection Press key gt To execute the desired command simply press the corresponding key on the keyboard You can also execute the command and avoid the menu by pressing the Space key combination quickly and pressing the letter of the command To quit the menu press Q on the keyboard when the menu Is active Remote Login via SSH You can also use a standard SSH client to access the Serial Supervisor options if you wish to avoid using the Java based SSH client in the Web interface Simply use your SSH client several freeware packages are available for download along with commercial applications and connect to the IP address of the IP KVM Module using port 22 default Login in to the SSH session as admin using the same password as the Web interface At the command prompt type connect x where x is the number of the Serial Supervisor device you wish to manage Alternatively you can enter the command connect I to see a list of active devices Operating Notes e Hardware handshaking CTS RTS is required for speeds exceeding 9600 bps It is enabled by default on the IP KVM Module but may need to be enabled on the other end of the connection For Unix systems the command is
55. ing systems offer a feature called mouse acceleration that allows the user to adjust the responsiveness of the cursor on the screen to physical movements of the mouse While this is usually a beneficial interface enhancement it can interfere with the operation of the unit and should be disabled on the managed computers before a remote session is attempted Follow the instructions below to disable mouse acceleration for the operating system installed on each managed computer Windows 98 and Windows 2000 1 From the Control Panel click on Mouse 2 From Mouse Properties click on Motion tab 3 Make sure the Pointer speed bar is centered and Acceleration is set to None Windows XP and Windows Server 2003 1 From the Control Panel click on Mouse 2 Go to Pointer Options and turn off Enhance Pointer Precision 3 Make sure that the Pointer speed bar is centered Linux Unix and X Windows 1 Add this command to your xinitrc xsession or other startup script xset m 0 0 0 Sun Solaris 1 Add this command to your xinitrc xession or other startup script xset m 1 1 0 C How to Connect your IP KVM Module Power Bar or or Hyper Terminal i Modem PCH PCG PCB PCA Local i Z i l Wa Monitor 3 P P P P To Power Adapter Y h E SEDs a a a Se a GPs Eoo Ee a Cae e ae E G ey m g Local Local Mouse Keyboard Serial Supervisor Network Infrastructure Remote User A New York
56. ions VNC Callback If you have a VNC client listening on your machine already click here to make this unit connect back to it More information Native VNC client startup file If your browser is appropriately configured you can start a local native VNC client by clicking on these special links 5 B Configure your IP KVM Module The Home Screen The menu list on the left hand side allows you to access all of the features to perform the configuration of the IP KVM Module Home Preferences Snapshots Logout VNC Connect Disconnect Admin Network Config User Accounts System Ident Security Compatiblity SNMP RADIUS Serial Ports Time Date Firmware Info Status Port Numbers Help Site Map Copyright Screen Thumbnail Monitoring Information Input channel Video mode 800x600 60Hz My IP addr 192 168 1 168 Current time Fri Nov 3 07 00 47 2006 System Identification Hostname SERVERLINK Net Address 192 168 1 168 Description SERVERLINK Location SERVERLINK Contact ALBERT Change these VNC client options VNC Callback Screen Thumbnail R This image is taken from the attached system It is updated periodically but not continuously See timestamp under image Monitoring Information Current status info from attached system System Identfication Identification text for this machine Easily changed and intended for your ovm purposes VNC dient options VNC
57. iption system sysLocation value over iscatic nol hia seater SERVERLINK Contact Name This string is sent as the St SysContact value over Commit Changes cea E TE ona describe whe machine Typically it includes nail address Network Address Applet YncYiewer started 8 D Right here you can define the following details e machine name e location e contact name e network address e description These details are useful for the DHCP servers SNMP agents and VNC clients While these values do not affect the operation of the unit they make it easier to manage on the network 21 Home Preferences Snapshots Logout VNC Connect Disconnect Admin Network Config User Accounts System Ident Security Compatiblity SNMP RADIUS Serial Ports Time Date Firmware Info Status Port Numbers Help Site Map Copyright VII How to Strengthen your IP KVM Module System Security Please click on Security to get the following image Security Profile Administrator Password Set admin password Idle Session Timeout 5 minutes Internal Firewall Setup Disabled Ignore source IP address default v accept Reject WARNING Be careful not to lock yourself out Be certain that 192 168 1 52 willbe accepted by your filter VNC Password Policy v Trust SSH Tunnels Access Sharing Policy Local User Lockout Disabled Local user always has access default ky Security Profile R Administrator Password This i
58. its 8 Parity None Stop bits 1 Flow Control None Connect computer to the IP KVM Module and power this computer on Power on the IP KVM Module while pressing the ESC key on the keyboard connected to it This will switch the DTE Serial Port to Configuration Login setting even if it was set to Pass through or Modem Also Windows HyperTerminal has a bug if you change baud rates while connected the screen is updated but the hardware is still at old baud rate hang up and reconnect using icons at top of screen to make new settings take effect If my network has a firewall what setting do I use on the IP Extender to open a port into the network You shouldn t change any settings in the IP KVM Module but you should open port 22 for both outbound and inbound connections in your firewall Port 22 only needs to be opened for inbound connections You must use SSH tunnel to connect to machine tunnel to port 192 168 1 123 5900 for VNC protocol and 192 168 123 1 80 for HTTP web control OR instead of SSH client open ports 443 and 15900 inbound for HTTPS and encrypted VNC protocol Then click always on the encrypted link This is easier because you don t need to setup SSH tunnels 52 Appendix B Specifications Standard video modes supported 640x400 85Hz 720x400 85Hz 640x480 60Hz 640x480 72Hz 640x480 75Hz 640x480 85Hz 800x600 56Hz 800x600 60Hz 800x600 72Hz 800x600 75Hz 800x600 85Hz 1024x768
59. ized real time KVM network protocol Compatible with existing VNC client software VNCS SSL tunneled VNC VNC protocol tunneled via SSLTLS encryption For secure real time control of the server over public networks DHCP Eases network setup by fetching IP address and Dynamic IP other network settings from a centralized server Setup Config RADIUS Cen Allows integration with existing RADIUS servers so tralized that user management can be centralized authentication Supports challenge response authentication using hardware tokens like SecurlD and conventional passwords SYSLOG System event logging to MIT LCS UDP protocol Must be configured via another system DHCP option DNS Domain Name Service Converts text name into IP Address Only used in the URL specification needed to emulate a CD ROM Use is optional 54 Appendix D Warranty Information This product is backed by a one year warranty In addition ServerLink warrants its products against defects in materials and workmanship for the periods noted following the initial date of purchase During this period the products may be returned for repair or replacement with equivalent products at our discretion The warranty covers parts and labor costs only ServerLink does not warrant its products from defects or damages arising from misuse abuse alteration or normal wear and tear Limitation of Liability In no event shall the liability to ServerLink or its officers direc
60. l not appear on the menu if the upgrade is not installed You can make as many changes a needed on this menu at one time before applying your changes Once you are satisfied with the changes you have made click Commit changes to apply the new settings Click Refresh at any time to see an updated list of attached Serial Supervisor devices Advanced Configuration Using the Integrated SSH Shell In most cases configuring the IP KVM Module to the same settings as the Serial Supervisor devices you are connecting should allow the devices to work with a minimum amount of configuration However you can also change the default settings on each Serial Supervisor device to fit your preferences and the needs of your application If you click the Connect button next to the device you want to configure two new windows will appear The smaller of the two is a login screen the other is a SSH terminal window Click the login window and sign in as admin using the same password as the Web interface to activate the terminal window You will see a welcome banner similar to the following Baud rate 115200 bps 8N1 Connected to 1 none Press for menu 99 You are now connected to the Serial Supervisor device Commands you type will be echoed on the terminal screen It offers a simple menu system that allows you to change its configuration settings To access the menu press Shift underscore on the keyboard to access the menu It w
61. le IPMI Intelligent Platform Management Interface via serial port Select which serial port to use Front serial port DCE pin out amp The following two setting must match the configuration of your host s BMC Baseboard Management Controller You will probably have to run some sort of special configuration software to change them on your host Select baud rate to use A password is required for authentication with the BMC This password must have enough authority to control the chassis power and read all sensors This password applies only to the BMC and has nothing to do with other software you may be running on the host Password failures will be logged to the system log for debugging Tae Save changes by clicking here You will be presented with the IPMI Status menu see above Make the following changes to enable IPMI Enable IPMI Intelligent Platform Management Interface via serial port select Enabled Select which serial port to use select Front serial port DTE pin out since the IP KVM Module has DTE serial port only Select baud rate to use select a value from the menu between 9600 bps and 115 200 bps based on the configuration on the host computer s IPMI settings BMC Password Enter the password twice assigned to the BMC in the host computer s BIOS setup software NOTE that the selected baud rate should match the host computer s setting Problems with the BMC password as well as any other error inf
62. lient computer referring more detailed information on Chapter 2 section B Disabling the Mouse Acceleration on the Host Computer s and Client Computer The First Way Using the IP OSD step by step menu Recommended Hardware Necessary for this way AIP KVM Module unit with a power adapter ll A keyboard and monitor lll A CAT 5 cable with RJ 45 connector Step 1 Connect a PS 2 keyboard and monitor to the local port of IP KVM Module Step 2 Connect a CAT 5 cable to the LAN port of IP KVM Module making it online sail Internet or Intranet Step 3 Power up the monitor and IP KVM Module the IP OSD menu comes up automatically simply follow the step by step instructions to finish the initial setup If you would like to bring up the menu please simply use your paperclip or pen to press the IP SETUP button i To Power Adapter a Al Internet or Intranet mops 192 159 1 bag The Second Way Using the HyperTerminal via Serial Port Hardware Necessary for this way l AIP KVM Module unit with a power adapter ll A computer with a keyboard mouse and monitor lll A CAT 5 cable with RJ 45 connector IV A DB9 RS 232 null modem cable Step 1 Connect the DB9 RS 232 null modem serial cable to the serial port of IP KVM Module And connect the other end to the serial port COM1 COM2 of your computer DRO RS 232 Null Modem Cable Serial Fort Computer To
63. lly and click Next Step 7 Select Connect using a dial up modem and click Next Step 8 In the space provided under ISP Name type an appropriate name of your choosing for the connection Click Next Step 9 In the space provided under Phone Number enter the phone number for the line to which the IP KVM Module s modem is connected You may need to add the area code country code or other digits needed to access the outside line as appropriate When finished click Next Step 10 Make your choice from Anyone s use or My use only and click Next Step 11 Beside User name enter the user name of any valid user created using the Web interface of the IP KVM Module Beside Password and Confirm password enter the password that the user you entered above uses to access the Web interface Step 12 This screen also includes 3 checkboxes Uncheck all 3 checkboxes Step 13 Click Next Step 14 You may select to add a shortcut to the desktop for this connection Click Finish You can now use this connection to access the IP KVM Module modem Since you will still login to the unit through the Web interface after establishing a dial up connection the user name on the PPP connection and the user name used to access the Web interface do not have to be the same For security purposes you may wish to create a separate user name for dial up access The unit will negotiate a PPP connection based on the settings you provided and no additional scripting or co
64. med This image is taken from the attached system It is updated periodically but not continuously See timestamp under image Monitoring Information Current status info from attached system System Identfication Identification text for this machine Easily changed and intended for your ovm purposes VNC dient options VNC Callback If you have a VNC client listening on your machine already click here to make this unit connect back to it More information Native VNC client startup file If your brovser is appropriately configured you can start a local native VNC client by clicking on these special links E Applet Vac Viewer started Please simply double click on the small square window in the middle of the screen You ll get the VNC screen You may need to upgrade or download your Java support in your browser before using the VNC screen to remote control the host computer s however most modern browsers come with a version of Java that is compatible with this application That is you will see the screen of the host computer s Now you can fully control the host computer s remotely like you present at the host computer s location physically sitting in front of the host computer s Certainly if you would like to log out your IP KVM Module please simply click on the icon of Logout on the top of screen 11 Chapter 3 Advanced Operations The Web interface is the most intuitive
65. n Network Config User Accounts System Ident Security Compatiblity SNMP RADIUS Serial Ports Time Date Firmware Info Status Port Numbers Help Site Map Copyright E Applet VnceViewer started Screen Thumbnail Monitoring Information Input channel Video mode 800x600 60Hz My IP addr 192 168 1 168 Current time Fri Nov 3 07 00 47 2006 System Identification Hostname SERVERLINK Net Address 192 168 1 168 Description SERVERLINK Location SERVERLINK Contact ALBERT Change these VNC client options VNC Callback Screen Thumbnail E This image is taken from the attached system It is updated periodically but not continuously See timestamp under image Monitoring Information Current status info from attached system System Ident fication Identification text for this machine Easily changed and intended for your ovm purposes VNC dient options VNC Callback If you have a VNC client listening on your machine already click here to make this unit connect back to it More information Native VNC client startup file If your brovser is appropriately configured you can start a local native VNC client by clicking on these special links 5 Java VNC with no encryption faster Java VNC with SSL encryption more secure You may need to upgrade or download your Java http www java com support in your browser before using the VNC screen to remote control the host c
66. n to remote control the host computer s however most modern browsers come with a version of Java that is compatible with this application 36 Chapter 4 Accessing KVM Features For ALL models except LKS 101CRM Once you can access and configure the networking component of the IP KVM Module you can use it to select and control the managed computers connected to it This section describes how to add additional KVM switches to the master unit for greater flexibility and how to use the KVM on screen display KVM OSD system to manage your computers Once you have established a VNC session with the IP KVM Module you can access the KVM features as though you were at a local console A Cascade Configuration You can connect a second level of KVMs to one or more of your IP KVM Module s PC 1 8 ports The KVM switches connected to the IP KVM Module the Master switch are known as Slaves Once connected the units will automatically configure themselves as either Masters or Slaves You can only connect an equal or smaller KVM to the Master a 16 port Master switch can have both 16 port and 8 port slave KVMs an 8 port Master switch can have 8 port and 4 port Slaves and so on For example the 16 port unit can support 136 computers with 8 units of 16 port Slave KVMs each connected to 16 computers The Slave KVMs must be connected to the PC 1 8 ports not the PC A H ports Power Bar or TEE or r Modem PCH PCG PCB PCA Local
67. nfiguration should be required under most circumstances This is a summary of the settings for use with non Windows operating systems or other versions of Windows besides XP e PPP Point to Point Protocol must be used no other authentication methods are supported 68 e TCP IP must be installed enabled on the computer making the connection and must be used for the dial up connection e The connection must be configured to obtain a dynamic IP address e The user name password must match a user currently configured on the IP KVM Module e For best performance and to simplify the troubleshooting process firewall software should not be used with the dial up connection Accessing the Web Interface Once a dial up connection has been established you can access the Web interface or start a VNC session using the following IP address https 99 99 99 99 You can now login to the Web interface and or VNC session normally Note that the remote machine the one you dialed from is automatically assigned the IP address 99 99 99 100 for the PPP session This and the IP address of the IP KVM Module cannot be modified The following TCP IP port numbers are assigned for a PPP connection regardless of the settings configured in the Web interface for the LAN port HTTPS 443 VNC clear text 5900 VNC SSL secured 15900 SSH 22 E Performance Notes e All images over the PPP connection will be grayscale to conserve bandwidth If other us
68. ng is sent as the public system sysContact value It should describe who to contact regarding this machine Trap Sink 1 primary Papia it includes an email Applet VncViewer started amp Communities Read only Community This community is allowed to read any value and is not allowed to write or change anything To disable read access set this string to nothing empty The default value is public Read write Community This community is allowed to read and change any value You should make this value unique and keep it confidential for security reasons anyone who knows this string can control this device and all systems attached to it Leave this string empty to disable SNMP write access Agent Identification Location This string is sent as the system sysLocation value It should describe the location of this device Contact Name This string is sent as the system sysContact value It should describe who to contact regarding this machine Typically it includes an email address Traps Trap Inform Community When trap messages are sent they are sent using this community This should be a community that exists on your trap server Trap Sink 1 primary This host will be the target for any traps inform messages sent These addresses must be specified numerically Leave blank if not needed X How to Setup RADIUS authentication Please click on RADIUS to get the following image Home RADIUS Configuration RADIUS
69. nitoring Information Host power OFF Video mode No power My IP addr 10 0 0 155 192 168 1 221 Current time Mon Jul 26 13 26 26 2004 View IPMI sensor report System Identification Hostname noname Net Address No net address Mon Jul 26 08 12 50 2004 Description No description Location Unknown location Contact No contact Change these Power Reset Control Java VNC client options java VNC with no encryption faster ava VNC with SSL encryption more secure Native VNC client If your browser is appropriately configured you can run a local native VNC client just by clicking on these special links You can also save the file to disk and then click on it be sure to preserve the file extension a vnc Such a file can be used one time only Native VNC LAN port WAN port Controls on the Home Screen Web 64 Once IPMI is enabled and functioning correctly a set of controls will appear immediately under the thumbnail image of the host computer on the Home screen on the Web interface NOTE that you must be logged in as admin to use this feature From here you have four options Hard Reset Equivalent to pressing the RESET button on the managed computer The computer will restart Power Cycle The computer will power off pause for a moment and power on again automatically equivalent to pressing the POWER button off and on again on the host computer Turn ON Powers on the host computer Turn OFF Powers o
70. nt mode switch from Min up to Avg or Max The different modes indicate more time spent on compression versus more bandwidth There is no visual difference between the modes but there can be a noticeable difference in speed and smoothness Mouse Resync Resynchronizes the mouse pointer so that the local and remote mouse pointers are on top of each other PS 2 Reset Resets the PS 2 emulation going to the host and to the attached PS 2 devices This can be used if the mouse stops responding or the PS 2 keyboard isn t working 47 Take Control When multiple users are connected to the same system use this button to take control away from another user Only one user may control the keyboard and mouse at any time All users see the same picture Thumbnails Switch to smaller thumbnail size screen images click anywhere on thumbnail to restore it Each button corresponds to a different sized image from half size to one sixteenth Logout End the VNC login session and disconnect Video Tuning Sub menu with video adjustments to be used when automatic picture adjustment does not provide a good quality picture see section below VirtKeys Virtual keyboard provides a menu with special keys that are often hard to generate but needed by the remote system The most common key sequence is the see section below KVM Menu Generates the key sequence used to access the on screen menu for a enterprise class KVM switch When these conventional KVM
71. o upgrade the unit directly but will instead fetch the required file This file can be uploaded to multiple units manually Manual Upload Enter the name of the firmware file that you just downloaded from the IP KVM Module web site into the field provided or use the Browse button Press Start Upload and wait until a successful upload message Is shown NOTE Remember the following during the firmware upgrade e Do NOT turn off power to unit before this operation completes successfully It may take several minutes to write to flash memory e The unit will sometimes reboot as part of the upgrade procedure depending on which system component is upgraded You will have to reconnect and re login in those cases e Wait at least two minutes after pressing Start Do not assume the upload did not work There is no status indicator bar to show the progress of the upload The upload could simply be slow e Each file that is distributed upgrades a different component of the system Therefore be sure to apply all files you are given as part of an upgrade The system knows what to do with each file you give it and they are checked for validity before being applied System Reboot After installing new firmware you may want to reboot 31 XIV How to Upload Custom Certificate Please click on Firmware and then scroll down the screen to get the following image Upload New Firmware A WARNING Do not turn off power before upgrade completes Fi
72. omputer s SERVERLINK fe X A p x my compute my network A kZ 2 Trash fh PowerD D a Ss oe lS PS D A Temet Bootes Norton SExplorer any ats 2005 NTI CD amp D D Maker 7 SERVERL NK 0 Kbps 11 3ms lia Applet Window 17 IV How to Setup the IP Address for your IP KVM Module Please click on Network config to get the following image Network Configuration View debug current network setup values here Dynamic Host Configuration Protocol DHCP IP Addresses and Routing Gateway or Broadcast or lea IP Address Subnet mask 0 0 0 0 for none blank wey i92 168 1 168 255 255 255 0 192 168 1 16 192 168 1 255 yee 192 168 1 16 Domain Name Server Commit Network Changes Applet VncViewer started 18 Dynamic Host Configuration Protocol DHCP DHCP is us IP Addresses and Routing These values Domain Name Server Ethernet Address MAC Address Aj j AUD sme to the DHC se Change it here View debug current network setup values here This link allows you to monitor the records about current login users current connection recent system log entries and so on as the following image shown Home Preferences Snapshots Logout VNC Connect Disconnect Admin Network Config User Accounts System Ident Security Compatiblity SNMP RADIUS Serial Ports Time Date Firmware Info Current Users Login Login Last Method Time Active 42 Web
73. omputer s however most modern browsers come with a version of Java that is compatible with this application 43 The Java VNC client makes a connection back to the KVM control over IP module over port 5900 by default or 15900 if encrypted The encrypted connection is a standard SSL Secure Socket Layer encrypted link that encrypts all data from the session including the actual video pictures Because Java is considered a safe programming language the Java VNC client has some limitations Certain special keystrokes cannot be sent such as Scroll Lock on the keyboard This client software requires the use of Java 2 JRE 1 4 to enable features like wheel mouse support Sun Microsystems s Java site www java com is an excellent resource to ensure your browser and operating system is up to date ll Native VNC Client This system implements the VNC protocol so any off the shelf VNC client can be used There are over 17 different VNC clients available and they should all work with this system This system automatically detects and makes use of certain extensions to the basic RFB protocol that is provided by the better VNC clients The best client currently is TightVNC www tightvnc com Binaries are available for Windows Linux MacOS and many versions of Unix Source code for all clients is available there too This version of VNC is being actively developed The authoritative version of VNC is available from RealVNC ww
74. on Recent system log entries syslog Please send this to the support team when you report problems SNMP This HTTPS connection ts from 192 168 1 52 2132 and was encrypted with RC4 MD5 RADIUS 128 bit key Serial Ports Time Date Firmware You are logged in as user admin Recent system log entries syslog Info Network Config Status Port Numbers Help Site Map Copyright These tables allow you to debug network configuration problems by giving you a view into the current setup of the machine 00 none syslog info syslogd started BusyBox w 00 none user notice O0 System cold sta 7 35 none localO notice syslog OSD Started 35 none user notice root Network servers re 7 none user notice root Network interface r 37 none slog info stem log daemon exiting J TESI S og info s gd started BusyBox v0 38 TEST auth info sshd 106 Server listening on If you are familiar with Linux or Unix this information may be helpful when adjusting the settings of this unit However it is not possible to directly edit these files Download syslog here Clear Log System Configuration Applet ne Viewer started 8 0 This menu shows your IP KVM Module system status as following Recent System Log it records every log entry including what time the user log in what identification the user log in and so forth Current Users it shows the users list that currently log in Current Connec
75. one minute If the system cannot find the test pattern on the screen it will say so Check that the pattern isn t scaled or covered up It s important to do this operation in 24 bit or 32 bit color video mode i e true color Although the algorithm may work in 16 bit or 8 bit color video modes the results will not be optimum and usually it won t be able to recognize the test pattern Advanced press this button will open the Advanced Video Tuning menu While the vast majority of users will not need to adjust these settings it offers a high degree of control of the video settings of your VNC sessions Sampling Phase it does not normally need to be used since our system tunes the sampling phase whenever the video mode changes This button does not require a test pattern but will perform optimally when used with our standard test pattern For your reference the sampling phase number is shown to the right of the Filtering button Noise Filter it controls the advanced video filtering of our system Unlike other filtering algorithms our noise filter will only remove noise It does not degrade the signal quality or readability of small text You may turn it on and off using the indicated button or set it to other values using the arrows Higher numbers cause more filtering and may cause artifacts when moving windows The most common visual artifact is a vertical line dropping when moving windows horizontally You may use the Redraw button to correct
76. ons on this menu before making any changes as changing these features could make the unit inaccessible through Web configuration i e due to firewall filtering NOTE that any password changes you make will have to be entered in duplicate to prevent the chance for error Idle Session Timeout When a login session is left unused for some time it is prudent to disconnect the user This applies to web login sessions via cookies and SSH logins This feature may be disabled by setting the value to zero Internal Firewall Setup As an additional layer of protection we offer an internal firewall When this feature is enabled connections will only be accepted from listed hosts For example the administrator can key in 10 1 0 1 240 in Accept filed that is the IP of the client s computer between 10 1 0 1 and 10 1 0 240 allows accessing the IP KVM Module with the right username and password On the other hand the user can key in 192 168 1 0 20 for example in Reject field that is the IP of the client s computer between 192 168 1 0 and 192 168 1 20 will be rejected to access the IP KVM Module This makes the IP KVM Module invisible to them There are 3 ways to key in the IP addresses 1 Specific IP addresses for example 10 1 0 1 10 1 0 5 2 Net Range for example 10 1 0 1 240 3 Host Names for example yahoo com google com WARNING Be careful NOT to lock yourself out Be certain that your IP will be accepted by your
77. ontrol of the system after connecting via VNC using a single mouse Click 2 Enforce single user access policy visible screen for some circumstances require more strict control of this capability the admin user can select this mode for the highest priority access With a single user access policy only one user may control the host computer s New connections are permitted but the admin user They will be able to view the screen ONLY but control the host computer s Once the first user disconnects or otherwise gives up control the second user will be able to access the system immediately 3 Enforce single user access policy blank screen contents for some circumstances require more strict control of this capability the admin user can select this mode for the highest privacy no one can see what the admin user is doing from the VNC screen That is 23 the admin user can blank the screen contents when another user is connected but not controlling the keyboard and mouse With a single user access policy only one user may control the system New connections are permitted but the admin user they will NOT be able to see or even control the host computer s Once the first user disconnects or otherwise gives up control the second user will be able to access the system immediately Local User Lockout There are 2 modes available 1 Disable Local user always has access default under this mode the local user has the access r
78. orks immediately Alt F4 Sends the key sequence to host closes windows KVM Calls up the KVM menu refers to Chapter 4 for more informaton 1 8 A H Select specific port simply by one click on the number Menu Shows the main menu refers to Chapter 5 section D How to Use the Main Menu for more information Video Shows the video tuning menu where the picture quality can be adjusted refers to Chapter 5 section F How to Use the Video Tuning Menu for more information Keys Shows the VirtkKeys menu which allows you to simulate pressing special keys such as the Windows key or complex multi key sequences refers to Chapter 5 section E How to Use the Virtkeys Menu for more information Auto Bandwidth Allows the user to select the proper bandwidth corresponds to the network environment Generally speaking its recommended to select Max for the LAN users and Min for the WAN users 46 PS 2 This area will show PS 2 as in this example to indicate if keyboard and mouse are PS 2 signals If Autosync appears beneath this indicator the mouse pointers on the local mouse and the VNC session will be synchronized automatically 1 A S These flags show the state of the keyboard lights NumLock ShiftLock and ScrollLock respectively Other items If the server s screen is larger than 1024x768 additional buttons will be shown to the right of the above listed items These are all keyboard shortcuts and are dupli
79. ormation will be recorded in the IP KVM Module s system log on the Status page of the Web interface If the host computer s BIOS setup allows for multiple levels of security for the BMC ensure the password you enter on the menu offers sufficient authority to control chassis power and monitor fan status Once you have made the necessary changes on this screen click Commit to activate IPMI with the settings you entered NOTE that clicking Commit will cause any active VNC sessions to fail and you will need to re establish them Accessing the Status Screen The IP KVM Module allows you to monitor the status of the host computer via IPMI using either the Web interface or the VNC client The information you will be able to view using the status screen will depend on the model of host computer being managed Since IPMI implementations vary widely across manufacturers the information you are able to see on your status screen may differ from the examples NOTE that the Status screen will not allow you to make any configuration changes and is for monitoring purposes only To access the Status IPMI Sensor Report screen From the Web interface click View IMPI sensor report next to the thumbnail image on the Home screen 63 From the VNC interface click IMPI from the Bribar at the bottom of the VNC window Examples IPMI Sensor Report Curent PMT Sensor Report ose Status BMC okay 02 52 12 PM Seren Saree Desci Ba bend 1 Ww Jasebo
80. p very easily Exclusive R Port can control up to 16 serial devices Different user accounts may have different preferences Firmware online upgradeable 24 7 Custom certificate upload Flexible access sharing modes VNC screen encryption Internal firewall Supports industry standard networking and management protocols such as TCP IP and SNMP Offers secure management options including SSL encryption SSH tunneling and RADIUS authentication Platform independent can be managed using any Java enabled Web browser One remote management point for multiple computers B Package Contents Your package should contain the following e 1xIPKVM Module unit e 1x Power Adapter e 1x AC Cord for Power Adapter e 1x User s Manual e 1x Rack Mount kit of Standard 19 1U e 1x Screw Package for 8 16 ports only e 1x DB9 RS 232 null modem serial cable C Optional There are many different lengths for PS 2 or USB cables available 1 8 3 0 6 0 10 0 15 0 m The Serial Supervisor compatible with ALL models li f Se Serial Supervisor Chapter 2 Your First Time on IP KVM Module A Quick Start Guide For this Quick Start Guide we offer two different easy step by step ways letting you setup this unit very quickly Before doing the initial setting I Please make sure the latest Java software downloaded at http www java com on the client computer Il Please disable the mouse acceleration on the host computer s AND c
81. provide it here as a middle ground VNC Callback instead of Java VNC If you have a VNC client listening on your work station and would prefer to use that instead of Java client enable this option Encrypt VNC connection By default we will use the cleartext not encrypted connection when the network connection looks like a local link ie same IP subnet Encrypted mode is the default on Internet connections Use this control to force the use of the encrypted VNC connection or no encryption Only affects Java VNC client Optimize for full screen VNC This control hides the Bribar v 38 From Force bandwidth mode you can select the proper bandwidth corresponds to your network environment Generally speaking it s recommended to select Max for the LAN users and Min for the WAN users From this screen you can do the bandwidth control There are 4 modes available Min Avg Max and Auto If you choose Min Avg Max then you will override the default Auto As the automatic mode measures actual network performance you may see the current mode switch from Min up to Avg or Max The different modes indicate more time spent on compression versus more bandwidth There is no visual difference between the modes but there can be a noticeable difference in speed and smoothness 2 Please click on VNC Connect you ll get the VNC screen That is you will see the screen of the host computer s ple
82. rmware file Browse System Reboot Purchase Options Unit key 5 19AE 4849 1 5 Unlock code ________ Custom Certificate Upload EY E Upload Certificate Applet ne Viewer started Upload your own certificate to replace the factory supplied SSL certificate here We require an RSA private key and corresponding public certificate to be combined together into one PEM file There should be no encryption on the private key and it must be first in the file Therefore we expect a text file in this format BEGIN RSA PRIVATE KEY based64 encoded key END RSA PRIVATE KEY based64 encoded certificate END CERTIFICATE end of file Uploading the root CA public certificate is optional and only affects the link on the login page It does not affect operation otherwise It is just a X 509 PEM file holding a public certificate 32 XV How to Looku our IP KVM Module System Status Please click on Status to get the following image Home Preferences Snapshots Logout VNC Connect Disconnect Admin Network Config User Accounts System Ident Security Compatiblity Current Users Login ogin Last Method Time Active 42 1 admin 192 168 1 52 2132 Web Web minutes Seconds password go ago Disconnect all VNC users Current Connection Current Users Pl Lists who is using the system right now Current Connection Information about current connecti
83. ront serial port DTE pin out The rear port is reserved for setup and IPMI functions A straight thru cable is typically required Once enabled a status and control window will appear individual ports can then be power controlled and monitored LO IX How to Setup the SNMP Agent and Configuration Please click on SNMP to get the following image Home SNMP Agent Configuration Communities L Preferences Hap iti Read only Community Logout Communities VNC This community is allowed to 7 read any value and is not Connect Read only Community allowed to write or change gt anything To disable read Disconnect i access set this string to X public nothing empty The default Admin value is public Network Config User Accounts System Ident Security This community is allowed to ee read and change any value Compatibility You should make this value H H unique and keep it confidential ARS Agent Identification PA RE iss eds anyone RADIUS who knows this string can control this device and all systems attached to it Leave Read write Community Read write Community Serial Ports Time Date this string empty to disable Firmware SNMP vite access SERVERLINK Info Agent Identification Swede Contact Name Location Port Numbers Help Location This string is sent as the Copyright system sysLocation value It should describe the location of Traps this device Trap Inform Community Contact Name This stri
84. s the administrator password AKA root superuser You must have used it to get here The administrator s password can be changed here However the user name for this account cannot be changed The system will accept either root admin or administrator as the name of this account Add or change other user accounts here Idle Session Timeout When a login session is left unused for some time it is prudent to disconnect the user This applies to web login sessions via cookies and SSH logins This feature may be disabled by setting the value to zero Internal Firewall Setup As an additional layer of protection we offer an internal firewall When this feature is enabled connections will only be accepted from listed hosts All packets other than those from the hosts you list will be ignored dropped This makes the system invisible to them You may either list addresses to accept or list those that you wish to reject It doesn t make sense to do both Just list specific IP addresses ie VO302 0 23 510 AS 223 o net ranges ie 192 168 0 0 16 or host names ie evil hacker com Separate multiple values with commas VNC Password Policy Applet VncViewer started This menu allows you to configure a number of settings including Administrator Password The administrator can change the default password for admin recommended Read and consider the comments and instructi
85. sed except for the SSH login However if a user name of the form name local is given at the RADIUS prompt the system will use name check the password locally and skip 2 RADIUS authentication Delete all local accounts to avoid this behavior When connecting via VNC a login screen is generated that asks for a RADIUS username and password XI How to Setup and Control the External Serial Consoles Please click on Serial Ports to get the following image Home Serial Consoles Attached Preferences Snapshots Logout Name Description fies ea E le connect VNC No units are attached Plug Connect them in now Disconnect Admin Network Config User Accounts System Ident Security Compatblity SNMP RADIUS Serial Ports Time Date Firmware Info Status Port Numbers Help Site Map Copyright E Applet neViewer started There are two ways that IP KVM Module can control the serial devices such as power bar router printer and so on The first way is connect the serial devices with the DTE serial port or DCE serial port of IP KVM Module and the second way is connect the serial devices with the serial port of Serial Supervisor For more information refers to Appendix G 28 XII How to Set Date and Time Please click on Time Date to get the following image Home Set Date and Time Set Dateand E Preferences 2 Snapshots Time Logout Current time Date and time are stored VNC x rane aes wit
86. senal number 0010371 Ethernet MAC Address LAN 0 0e c5 00 51 06 Auto Self Upgrade View the latest release notes Upgrade to latest Get latest version Upload New Firmware A WARNING Do not turn off power before upgrade completes Firmware file Browse System Reboot Reboot Myself Purchase Options Unit key 5 19AE 4849 1 5 Unlock code SN Custom Certificate Upload TEENE v lt Upload Certificate Applet VneViewer started 4 amp 4 The firmware of IP KVM Module is online upgradeable upgrading to the latest version please login as admin That is only the administrator has rights to do so 30 Auto Self Upgrade The IP KVM Module includes an innovative feature allowing the unit to upgrade itself over the Internet Simply click on the button labeled Upgrade to Latest and the unit will go out to the Internet and download the latest version of the system firmware and then install it If the unit cannot access the Internet directly perhaps due to a web proxy or other firewalls then a page will be shown that causes your browser to download the required file Save this file to disk and then upload it as described in the next section Manual Upload The main FPGA is upgraded separately and has its own Get latest button This file is unique for each unit so it must be done in this manner If you have multiple units to upgrade you may choose the Get latest version button that will not attempt t
87. stty crtscts lt dev serial port e Serial Supervisor devices use a simple RS 485 multidrop network running at 115 200 bps It is possible that every Serial Supervisor device will not be inputting outputting data at the same rate at all time However since these devices use interactive logins it is unlikely that all channels would be busy at any one time Hardware handshaking is used to limit the output rate of individual channels as needed e A maximum of four users may simultaneously login to the same device All users may type commands at any time and all users will see the same output Note the following e All users have equal access to all channels e A maximum of 16 Serial Supervisor devices may be connected at any one time You plug in and unplug any Serial Supervisor device at any time When reconnected it will automatically become available after a 15 second initialization period Any log entries will be retained by the Serial Supervisor device while deactivated but will not be available to users until it is re initialized 60 IPMI Intelligent Platform Management Interface Function Background To offer a more complete remote server control solution the IP KVM MODULE offers an optional power management feature that allows remote hardware restarts and the ability to power the host computer on and off You may be able to take advantage of this feature if the host computer you are managing supports IPMI Intelligent Platform
88. switches are combined with the IP KVM Module this key makes accessing their built in menu easier especially from the Java client This button will only be shown when an external KVM has been enabled via the web interface Bribar Closes or reopens the Bribar window along the bottom of the screen E Howto Use the VirtKeys Menu This is a snapshot of the Virtual Keys window VirtKeys i Shft Alt Clicking any button in the top half of the window simulates pressing and releasing the indicated key In the bottom area of the screen clicking will simulate the indicated Meta key being pressed You may then click in the top part to send another key and release the Meta key at the same time Alternatively you may move the mouse outside this window press the regular key and then choose RESET to release all depressed keys The VirtKeys menu can be left open while using the host system You can then click the required button at the suitable time and still interact with the host in a normal fashion Examples e F4 Use L Ctrl then L Alt in the Toggles area Then click F4 e To bring up the Start menu under Windows Click the L Windows button at the top left of the above window 48 F Howto Use the Video Tuning Menu This menu is used to fine tune the video picture Video Tuning Auto Everything Changes frame ni l Picture Positioning Color Offset amp Gain Sampling Phase Current phase 16 32
89. these or use a lower filter number At minimum these values must be greater than two 49 Appendix A Troubleshooting lf you are experiencing trouble with your devices first make sure that all cables are connected to their proper ports and are firmly seated How to bring up the IP OSD menu Please use your paperclip or pen to press the IP SETUP button once to bring up the IP OSD menu How to reset everything back to the factory default values Please use your paperclip or pen to press the RESET button AND HOLD around 8 seconds the IP OSD menu will automatically come up and show All settings cleared in red texts and then all of the factory default values will be restored automatically I can t connect to the IP KVM Module Step 1 Check if the network connection is working ping the IP address of IP KVM Module If not check network hardware Is IP KVM Module powered on Check if the IP address of IP KVM Module and all other IP related settings are correct Also verify that all the IP infrastructure of your LAN like routers are correctly configured Without a ping functioning IP KVM Module can t work If it still can t connect to the IP KVM Module go on the next step Step 2 Refer to Quick Start Guide choosing the first way Using the IP OSD step by step menu I can t login via SSL Was the correct user and password given The default username and password as shipped from the factory is username admin with
90. tion it shows the current IP and what encryption you are using to log in IP KVM Module Network Config these tables allow you to debug network configuration problems by giving you a view into the current setup of machine Disconnect all VNC users in case of the users are locked out of the system because someone has left a VNC session connected and cannot be reached through other means the admin user can close all VNC connections 33 XVI How to Setup Port Number Please click on Port numbers to get the following image Network Servers and Their Port Numbers LAN Main Ethernet Port DHCP 192 168 1 168 Service e 2 E eo ms E Applet VneViewer started Network x Servers and Their Port Numbers Localhost 127 0 0 1 This menu shows all network servers running on this machine For the security reasons some services may be disabled or moved to non standard ports 34 XVII How to Speed Up your IP KVM Module There are 2 ways to speed up the VNC screen connection 1 Please click on Preferences to get the following image Howe User preferences User E Pref references preferences Snapshots x m oer Open VNC connection immediately on web login Se are listed here You may change any of them and save VNC No use buttons to start VNC with the button below Connect Yes started on Ic Disconnect Admin Force bandwidth mode Network Config User Accounts Auto not forced System Ident
91. tion is not present and you will have to purchase the software option to use the feature To purchase the modem option please contact ServerLink http www serverlink com au Purchase Options lf you wish to add additional optional features to this unit please call technical support and provide them with this special code 4 E680 074A 1 7 They will provide you with an unlock code Please enter that code exactly here Unlock code C Have your model and serial number on hand When asked supply the technician with the code listed under Purchase Options at the bottom of the Firmware and flash memory management page Once the order is processed the technician will provide you with an Unlock code Enter that code in the space provided and click Submit The system will update itself to allow modem configuration 66 Connecting a Modem The IP KVM Module will work with virtually any Hayes compatible modem that recognizes the standard AT command set Some modem manufacturers offer enterprise grade modem products at a premium price that include technology to improve the stability of connections whether this type of product would be beneficial to your application depends on whether you consider the modem connection to be mission critical the quality of your telecom infrastructure and your budget for implementing this solution The model of modem attached is essentially transparent to the IP KVM Module It is important to
92. to Setup your IP KVM Module System Identification cccccccsseeeeeeeeeeeeeeeeeeeeeeeeeeaes 21 VII How to Strengthen your IP KVM Module System Security ccccccsseeeeeeeeeeeeeeseeeeeeeeeeeaes 22 VIII How to Setup your IP KVM Module with the External Power Bar and Keyboard Mapping 25 IX How to Setup the SNMP Agent and Configuration cccceeeeecceeeeeeeeeeeeeeeeeeesaaeeeeeeeeeesaeaeees 26 X How to Setup RADIUS authentication ccccccccccccssssseeecceeeceesseeeeeeeeeeeeeaseeeeeeeeessaaeeeeeeessaaaaas 27 XI How to Setup and Control the External Serial Consoles ccccccccecsseeeceeeeeeeseeeeseeeeeeessaaeees 28 XIL HOW 10 Set Date and TiTe penging a a e aa 29 AM How to Update your FirmWwa re cccccccccsssseccceceeseecceceeesececeseeeeeessaeeceeeesauseeeeessaseeeessaagaeeees 30 XIV How to Upload Custom GeniliCate ccc ives eter ee wee ade eine Ae E aA 32 XV How to Lookup your IP KVM Module System Status cccccccccsssesseeeeeeeaeesseeeeeeeeeeaaseeeeees 33 AV HOWTO Setup FON NUMDEN eonia a e e aaa 34 XVII How to Speed up your IP KVM Module cc cccccccceeeeeccceeeeseeeeeeeeeeeessesaeeeeeeeeeessuaaeeeeeees 35 E Chapter 4 Accessing KVM Features ccccssssseeccsesseeeeeesseeescenseesseeneeessoenes 37 A Cascade Congal ssnctsasosheiccantaatieet unk rleateter Seen ania dea Saracen ete eae 37 B KVM OSD Operations iiie a a bie koeiebeds 38 TOL OY
93. tors employees or agents for any damages whether direct or indirect special punitive incidental consequential or otherwise loss of profits loss of business or any pecuniary loss arising out of related to the use of the product exceed the actual price paid for the product Some states do not allow the exclusion or limitation of incidental or consequential damages If such laws apply the limitations or exclusions contained in this statement may not apply to you NOTE The associated software contains encryption technology subject to the U S Export Administration Regulations and other U S law and may not be exported or re exported to certain countries or to persons or entities prohibited from receiving U S exports including Denied Parties entities on the Bureau of Export Administration Entity List and Specially Designated Nationals For more information on the U S Export Administration Regulations EAR 15 C F R Parts 730 774 and the Bureau of Export Administration BXA see the BXA homepage at http www bxa doc gov 95 Appendix E Regulatory Compliance Statements This device complies with part 15 of the FCC Rules for a class A digital device and also with European standards EN55022 Operation is subject to the following conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation 56 Appendix F About S
94. ture Modem PPP setup Login to the Web interface as Admin Click Admin Setup from the top of the page and choose Modem PPP setup Modem Option Enable this to allow the modem to answer the phone and start a PPP connection Enable modem connections PPP via serial port modem Baud rate to use affects connection to between us and the modem only x Modem init string This should program the modem to answer the phone on whatever ring needed enable hardware flow control and force the modem to lock baud rate regardless of connect speed The default string is ATEOSO 1 amp 8K3 which should work for most modems answers on first ring Teeter ATEQSO 1 amp K3 Save changes by clicking here You will then be presented with the Modem Option menu see above Make the following changes to enable and configure the modem connection Enable modem connections PPP via serial port modem select Enabled Baud rate to use affects connection between us and the modem only select 115200 Init string leave as ATEOSO 1 amp K3 see below 67 The baud rate dictates the connection speed between the IP KVM Module s serial port and the modem and does not affect the connection speed between the local and remote modems as they will negotiate their own connection speed when a connection is made It is highly recommended that this setting be left at the default for best performance The init string is the command using the standardized H
95. u may need to change the init string or verify the cabling and modem status Modem init okay The modem has responded appropriately to the init string Saw PPP startup from client A PPP authentication has occurred and a session has started Phone line rings An incoming call has been detected by the modem Modem answers XXXXXXXXX The connection speed and protocol used for a connection as reported by the modem The exact contents of the message will vary depending on the modem make and model 70 PP5 NK5400 029 Printed in Taiwan
96. unnel two or more systems you will need to use a unique number for each instance on the same SSH client machine Some Unix versions of the VNC client have integrated SSH tunneling support Some clients require your local user id to be the same as the userid on the system Use a command like this vncviewer bgr233 tunne192 168 1 123 22 44 B Using the VNC Menu One of the unique features of this product is the VNC menu system Whenever you see a window with a dark blue background and grey edges this window has been inserted into the VNC data stream so that it is effectively laid over the existing video These menus allow you to control the many features of the IP KVM Module without using the web interface or a custom client Welcome Window Welcome You are connected ta SERVERLINK Encrypted with RC4 MD5 128 bit key Press F7 twice quickly to enter the menu SYSTEM When you initially connect to the system a window similar to the above one will be shown This tells you which system you are controlling what encryption algorithm was used and what key strength is currently in effect Click anywhere inside the window to clear it or wait ten seconds C Howto Use the Bribar Along the bottom of the VNC screen is a dark blue bar with various buttons We call this feature the bribar Its purpose is to show a number of critical status values and to provide shortcuts to commonly used features Here is a snapshot of w
97. w realvnc com This source base is the original version of VNC maintained by the original developers of the standard For a commercial supported version of VNC you should consider TridiaVNC www tridiavnc com Their version of VNC is a superset of TightVNC and contains a number of enhancements for use in a larger corporate environment NOTE Some native VNC clients may require a flag or setting indicating they should use BGR233 encoding by default If this flag is not set you may see a garbled picture and the client will fail The Unix versions of VNC require the flag bgr233 For examples on using this flag review the commands in the following section lll SSH Tunnel with Native VNC client If you are using openssh here is the appropriate Unix command to use based on the default settings on a machine at 192 168 1 123 ssh f admin L 15900 127 0 0 1 5900192 168 1 123 sleep 60 vncviewer bgr233 127 0 0 1 15900 NOTEs Acopy of these commands with appropriate values filled in for your current system setting is provided in the on line help page This allows you to cut and paste the required commands accordingly You have 60 seconds to type the second command before the SSH connection will be terminated The port number 15900 is arbitrary in the above example and can be any number 1025 65535 It is the port number used on your client machine to connect your local SSH instance with the VNC client If you want to t
98. way to configure the IP KVM Module It also offers a Java based VNC client that you can use to control the managed computers from a remote location The IP KVM Module supports any industry standard HTML Web browser You can access the Web interface by opening your Web browser and entering the IP address of the unit you wish to access configure The IP address will be either a the address assigned for the LAN port by your DHCP server as identified in the previous section or b the fixed IP address you setup see Quick Start Guide for more information Again the default IP address of the LAN port of IP KVM Module is https 192 168 1 123 Please remember to add s after http which means this web page is under SSL 128 bits encryption protection NOTE Only the admin account have rights to change all of the following settings A How to login the IP KVM Module Step 1 The Login Screen Before you can access the Web configuration interface you must enter a username and password The default username and password as shipped from the factory is username admin with a password of admin Username admin Login Start over Avoid certificate warnings Download our root public certificate a NOTE Before the login screen appears your Web browser may display a warning about an invalid security certificate This does not affect the security of your data in any way Whenever you are 12 prompted about a certifi
99. wer on 6 ASIA N Eye mark 7 ASIA S enabled 8 PACIFIC Sun computer Fl Edit FA More selection F2 Switch F5 Sun select 3 Security Esc Quit KVM OSD screen illustration e LKS 801CRM LKS 1601CRM models offer F5 see Function key F5 By hitting the eft C rl key twice within two seconds you may see the Hotkey Menu if it is enabled a KVM OSD option Or by hitting the left key three times within two seconds you will see a KVM MENU screen showing a list of the computers with corresponding port numbers names and statuses see Figure 10 The port number of the currently selected computer is displayed in red same as the front indicator at the upper right corner of the KVM OSD menu The color of a device name is green if it has power and is ready for operation or the white color means it has no power KVM OSD menu updates the color when it is activated For 16 port models pressing the PageUp and keys to view 8 other computers Using the 1 8 or A H to highlight a computer and using the key to select it Or you may press Ese to exit KVM OSD and remove it from the display the status 38 window returns to the display and indicates the currently selected computer or operating status A triangle mark gt to the right of a name indicates the port is cascaded to a Slave the number at the left of the triangle mark shows the number of ports the Slave has i e 8

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