5. Health Insurance Premium - User Manual
Contents
1. 2012062900072MNSTESTCO 29 06 2012 ashee rai POLICY 420 29 06 2012 T Complete Sent 2013 07 ASHEE 2012 06 C 2012062900068MNSTESTCO 29 06 2012 RAJ POL 290620172 T Complete Sent 2012 06 2012 06 C 2012062900065MNSTESTCO 29 06 2012 gwer gwr RTGRE 24 Ub 2012 To Complete sent 2 Specifying your search criteria in the relevant data fields to refine the search results You need to click lt Search gt to execute the task The screen has Job No as search criteria JOB NO This refers to the system generated Job number indicated in the confirmation message when you saved the application form The list of application forms with the same job number as specified in this field will be displayed in the search results section of the Reset Send Status The Search Results section in the Reset Send Status contains the following details Job No Application Date Insurance Holder Name Policy Number Send Date Period Comp Status oOo YN DO a A WY N e Doc Status 42 Mauritius Network Services Ltd August 2012 y Towards An Information Age Health Insurance Premium CHP Home Health Insurance Premium Communication Report Logout TESTCOUSR1 Reset Send Status Job No fO120 704001 eMNSTESTCl Search Clear Reset 1 record s found Please choose the records to reset Insurance z Job No Application Holder Policy Send Date Period Date Name Number Marie 2072 06 4012. Contributions Network Project Messaging Communication Litilities Code Maintenance Repot Password Management O Exit Reset Return Status For MPEIPAYEVATIC THIPASSENMGER FEEIAPS Annual Return of Employees TOS CTX Payment Gaming Betting Returns Health Insurance Premium Step 2 Select Health Insurance Premium option as shown in the above screen shot You will be directed to the following screen 60 Mauritius Network Services Ltd August 2012 mf NX Ay Towards An Information Age Hea Ith Ins urance Premium CNP Contributions Network Project Messaging Communication Utilities Code Maintenance Report Password Management Reset Return Status Search By Polity No Job Mo m Insurance Holder Name Job Number Period Policy Ho 2 The screen is divided into two sections gt the search criteria and gt search results section The search criteria section consist of two search criterias namely 1 Policy No 2 Job No You must input specify at least one of the search criteria to proceed with the reset return status If you try to search without any criteria then you will be alerted with the following alert message Please enter the search string The search result section displays a summarized version of the records that match the search criteria The search result section is composed of the details as 61 Mauritius Network Services Ltd August 2012 AAS ity Towards
3. Ministry of Social Security National Solidarity and Reform Institutions Payment of Premium to Health Insurance Scheme Part A dasurance Company Details This is to certify that Miss Ahana Kapoor holder of National Identity Number BO411340401254 has subscribed a health Insurance Policy at INSURANCE COMPANY LID as per Policy Number POLICY 7E20 The manthly premium is Rs 5200 payable as from 2012 08 to 201412 Bank Details for transfer of Contibutians Name of Bank BANK OF MAURITIUS Account Mo 4545452 Tel Mo 4253625 Email ins ihotmail com TERRE ROUGE 5 PORT LOUS m Part B Apptcant Deisis Miss Ahana Kapoor working at with 2 mod id registered with the NSF under registration number 589 1 mins Hd registered with the NSF under registration number 5662 hereby authorise the Ministry Of Social Security Matonal Solidarity and Reform Insttutons to pay fe amount of Rs 5200 presenting the monthly premium of health insurance Policy No POLICY TEED to the above Insurance Company as from the month 2012 08 to 201412 as provided in Section 5F of the Natonal Savings Fund Act undertake to inform the Ministry at least two months in advance in case decade not to renew the policy Ta No 4016800 Address Mumbai Signature india Date 66 Mauritius Network Services Ltd August 2012
4. gt i SiN Towards An Information Age Hea Ith Ins urance Premium Insurance Policy Details Insurance POLICY 458 Policy be Number NSF S500 at Uate 201209 Hes arnt of Policy CY YY belle Frequency thonthly of End Date 201211 Payment of Policy CEY Y MT Hew Employer Name Employer Registration No Mauritius Network Services Lte E Hew gare Clear Delete Send Print Exit Copyright 2012 Mauritius Network Services Ltd All rights are Reserved Network Service Agreement The saved copy of the application form is exactly the same as the newly generated form except that v Your entries and the system generated entries are already available in the relevant data fields v There are more active command control buttons which include 1 lt Save gt 2 lt Clear gt 3 lt Delete gt 4 lt Send gt 5 lt Print gt 6 lt Exit gt 31 Mauritius Network Services Ltd August 2012 ANS Ay Towards An Information Age Hea Ith Ins urance Premium 3 5 1 7 Retrieve Form This function allows you to display the List Application wherein you can view the list of all the application forms created under your User ID A is available at the extreme left of each record in the list You may click on this icon to retrieve the Import Export Permit Step 1 To access the List of Health Insurance Premium Forms you need to click Health Insurance Premium gt Retrieve Form The screen 1s
5. 3 5 1 5 Employer Details This section contains the Employer Details for the Insurance Policy Holder Step 1 To create new Item entries you need to click 1 lt NEW gt to create an empty row will appear Ensure that you provide all the required entries in the data fields marked with red asterisk 2 You may click to delete the entire row of Employer details if necessary Employer Details 7 Hew Employer Name Employer Registration No ooo Tr New LIST OF DATA ENTRY FIELDS IN EMPLOYER DETAILS SECTION Employer Name This field refers to the description of Employer Details where the Insurance Policy holder is employed You may enter up to 105 alpha numeric characters Entry in this field 1s mandatory Employer Registration No This field refers to the Employer Registration number of the Employer of the Insurance Policy holder You can enter up to a maximum of Fifteen 7 numeric characters in this field Entry in this field is mandatory 28 Mauritius Network Services Ltd August 2012 LLAN uei Towards An Information Age Hea Ith Ins urance Premium 3 5 1 6 Communication Buttons This section is available at the bottom of the application form just below the Employer details Section only when MSS has received the form and has sent an acknowledgment like below Employer Details Employer Name Employer Registration No Mauritius Network Services Limited 4016804 Mauritius Commercial Bank L
6. Reset Send Status This option allows you to reset the value in the Application Status of the form from Sent to Reset so that the system will allow you to resubmit it to MSS Report You may generate report in CSV or PDF or you may simply view it in HTML web The option included in this group 1s Audit Log This option allows you to generate a report of the actions or processes performed on the application form 14 Mauritius Network Services Ltd August 2012 LAN gt i Narr Towards An Information Age Hea Ith Ins uran ce Premium Accessing the Health Insurance Premium Application HIP This chapter provides the necessary information on how to access the HIP Application System Detailed information is available including images of the actual screens 3 1 Accessing the CNP web page The CNP Portal is your only gateway to access the CNP Homepage Step 1 You need to enter the CNP s URL in your web browser s address bar and press enter on your keyboard or click which is located at the extreme right of the web address bar 1 Web Browser s address bar is the box located at the top of your web browser s window which displays the entire URL or web address 3 2 Login Authentication Process The Authentication screen of the CNP Homepage serves as the security control of the system This is where you need to provide your USER ID and PASSWORD for the identification and authentication process or most
7. button 5 to continue with the reset task Click on the lt Exit gt button to exit from the form Once the record has been processed you will be notified with the message that the record status has been successfully updated Please refer to the screen shot below Records status successfully updated Reset Return Status Search By Policy No Job Mo EGP Click on the lt Exit gt button to exit from the reset status functionality 63 Mauritius Network Services Ltd August 2012 LLAN gt i a Towards An Information Age Hea Ith Ins urance Premium APPENDIX A Glossary of terms Command buttons Import Export Permit Online Application is a web based system that uses GUI buttons as a form of executing a command or process Dialogue Box Message Box It is a window that pops up on the screen with options that the user can select Data field or Data entry field A space allocated for a particular item of information Hyperlink A clickable link in text or graphics on a web page that takes you to another place on the same page another page or another website Menu List of options available for the end user to access Options a menu of options that appears below the item when the end user clicks on it This terminology has been used to specify the list of information available in the system which requires end users to select Search Criteria A search that implies sequential scanning of cont
8. An Information Age Hea Ith Ins uran ce Premium 1 Insurance Holder Name 2 Job Number 3 Period 4 Policy Number Step 3 Input any search criteria value and click on the lt Search gt button Please refer to the screen shot below Messaging Communication Utilities Code Maintenance Repot Password Management Reset Return Status Search By 7 Policy No Job No POLICY 456 Search Insurance Holder Name Job Number Period Policy Ho Dey Malhotra Hi 21011 00422MNSTESTCoO 201212 To 201310 POLICY 456 4 1 Please check that user is not currently logged in before resetting Te e Step 4 For example we have specified the search criteria for policy number 1 Input policy No 2 Click on search button After matching the search criteria only one record is found and displayed in the search result section 3 To proceed further you need to check the checkbox on the left as shown in the screen shot above 3 Please note that you must be sure there s no user login currently in the system at time when you are resetting the return status for the Health premium record You will notice the message as shown below Dev Malhotra H12101100422MNSTESTCO 201292 To 201390 POLICY 456 t Plaase check that user is not currently logged in before resetting 62 Mauritius Network Services Ltd August 2012 LLAN gt i a e Towards An Information Age Hea Ith Ins urance Premium Step 5 Click on the lt Reset gt
9. Application Date Insurance Holder Name Policy Number Status Period No Records Found Step 2 The List of Completed Health Insurance Premium Forms allows you to retrieve the list of all completed application forms You can retrieve the list of the applications by 1 Clicking lt Search gt right away without specifying the search criteria This will prompt the system to display the list of all completed application forms The screen shot below shows the list of all application forms without any search criteria 47 Mauritius Network Services Ltd August 2012 AAS ity Towards An Information Age Hea Ith Ins uran ce Premium CHP Home Health Insurance Premium Communication Report Logout TESTCOUSR1 List of Completed Health Insurance Premium Forms 2 oon Lie en E Date From E Date To E i Search Clear Print 1 record s found Select 4 record to view details Insurance E Job No Application Holger PONV status Period Date N Number ame D 2012 12 O H12101000421MNSTESTCO 10 10 2012 yale faa Completed To 9013 12 1 record s found 2 Specifying your search criteria in the relevant data fields to refine the search results You need to click lt Search gt to execute the task The screen has the followings as search criteria gt Application Date From gt Application Date To gt Job No gt Policy No The Search Results section in the List of Completed Health Insurance Premium Forms contains the follow
10. Batch Send List of Health Insurance Premium Forms 54 Mauritius Network Services Ltd August 2012 AAS iy Towards An Information Age Health Insurance Premium 3 7 Reports You access the report by simply selecting the Report Sub Menu Audit Log option as shown in the following screen shot CHP Home Health Insurance Premium Communication Report Audit Log You can generate reports in CSV PDF or HTML simply click the appropriate command control button to execute the task Ministry of Social Security 4a National Solidarity and Reform Insti Health Insurance Pre CHP Home Health Insurance Premium Communication Report Logout TESTCOUSR1 Audit Log 1 DATE FROM TO fs HE USER ID AUDITEVENT SELECT coy PDF Preview Clear EVENT USERID DATE AND TIME AUDIT DETAIL 2 Ho Records Found Reports View List Screen has Two 2 main parts gt Search Criteria gt The results section please refer to above screen shot for a sample of the report screen The Search criteria section composed of the following Search Criteria data fields This refers to the allocated data fields wherein you can enter a detail of the record that will serve as the system s reference in generating the search results 55 Mauritius Network Services Ltd August 2012 ANS ity PE neat doe Health Insurance Premium lt CSV gt This command control button allows you to generate a report in Comma
11. Mo H12071300002MNSTESTCO SAWE TESTUSERS 2012 07 13 11 5424 Save Application Mo H12071300002MNSTESTCO SAWE TESTUSERS 2012 07 13 11 51 54 save Application Mo 2012071300001 MNSTESTCO Generating a report in your preferred format Step 1 Enter your preferred Search Criteria in the data fields allocated to refine the search results 56 Mauritius Network Services Ltd August 2012 ZAN tay Seats a i Health Insurance Premium Or click the relevant command button right away without specifying any search criteria to generate a report of all the records available in the system Step 2 Click the relevant button representing your preferred format Opening a report in CSV and PDF Step 1 Once you clicked on either of the lt CSV gt and lt PDF gt buttons the File Download will appear Opening report csy You have chosen to open report csy which is a csy File From tka 192 168 10 56 What should Firefox do with this File O spent Do this automatically For Files like this From now on Step 2 Click lt Open gt 1 lt Open gt prompts the system to download and display the report in your preferred format The system will automatically generate the report in a new screen Saving the report in your preferred format Step 1 Click the lt Save gt button in the File Download The system will download the report in either of the following CSV or PDF depending on the command control button that you click
12. Modified Last Undated By On Insurance Company Details Insurance INSURANCE COMPANY LTO Company Mame Address ROYAL ROAD Tel Mo 4253625 TERRE ROUGE Errail iInst hotmail com PORT LOUIS Bank Details for transfer of contributions Name of Bank BANK OF MAURITIUS Account No 4545452 22 Mauritius Network Services Ltd August 2012 y Towards An Information Age Health Insurance Premium Insurance Policy Holder Details fit Ti OMiss OMr Owrs Mame T Name T Mumber Address et Male OF emale Marital status Singe Married Insurance Policy Details POEEM Policy rn Humber End Date of Oo Amount PEE Y vi Frequency Monthly of Payment Employer Details Employer Name Employer Registration No Be Save Exit Copyright 2012 Mauritius Network Services Ltd All rights are Reserved Network Service Agreement 23 Mauritius Network Services Ltd August 2012 LLAN gt i Towards An Information Age Hea Ith Ins urance Premium The only active command control buttons in the newly generated application forms are 1 lt Save gt 2 lt Exit gt 3 5 1 1 Header Section All entries in this section are system generated Data Entry fields appear as Read only or non editable LIST OF DATA ENTRY FIELDS IN THE HEADER SECTION Job No Refers to the unique identification number generated by the system for each application created Created By A system generated info
13. Separated Values or mostly known as Excel or Spreadsheet formats lt PDF gt This command control button allows you to generate a report in Portable Document Format lt Preview gt This command button allows you to generate a report in HTML Format and displays it in the relevant function s screen right away lt Clear gt This command button will clear any search criteria entered by you and the result list section The Search Results section appears in table format It composed of various categories which are derived from the data fields of the HIP application form _ PENA CHP Home Health Insurance Premium Communication Report Logout TESTUSERS Ministry of Social Secu in National Solidarity and Reform Ing 9 Health Insurance Prerritum Audit Log DATE FROM a Z we 2p USER ID AUDIT EVENT sELECT CSU PDF Preview Clear 11 record s found EVENT USERID DATE AND TIME AUDIT DETAIL SEND TESTUSERS 2012 07 13 12 01 02 send Application No H12071300002MNSTESTCO SAWE TESTUSERS 2012 07 13 1400 41 save Application No A140 1S00002MNSTESTCO SAWE TESTUSERS 2012 07 13 11 58 30 save Application No H12071300002MNSTESTCO SAVE TESTUSERS 2012 07 13 11 5714 Save Application No H12071300002MNSTESTCO SAWE TESTUSERS 2012 07 13 11 56 30 Save Application No H12071300002MNSTESTCO SAWE TESTUSERS 2012 07 13 11 5532 Save Application Mo H12071300002MNSTESTCO SAWE TESTUSERS 2012 07 13 11 55 06 Save Application
14. commonly referred as Login process To begin with the login process you need to 1 Enter your User ID 2 Enter your Password 3 Click OK NOTE The screens menus and functions that you can access in this system depend on your assigned user role and access rights 15 Mauritius Network Services Ltd August 2012 y Towards An Information Age Hea Ith Ins urance Premium Mauritius Network Services ie EOL Ee Fee er PE did fbf iddeddedis all ed Copynghte Mauritius Network Services Ltd All aghts are Reserved Release 4 0 May 2008 IMPORTANT NOTICE y 1D ee tagin Problems 3 3 Accessing the Ministry of Social Security National Solidarity and Reform Institutions HIP Application Main page Step 1 Upon successful login you will be greeted by the CNP HomePage s License Message Screen You need to indicate your acceptance on the Terms and Conditions stipulated under the MNS Mauritius Network Services agreement 1 Clicking lt Ok gt indicates your acceptance and compliance to the following terms and conditions The use of this system and all its accompanying materials is governed by the terms and conditions stipulated under the MNS Network Services Agreement By proceeding beyond this panel you indicate your acceptance of such terms and conditions In the event that you do not agree to these terms and conditions 16 Mauritius Network Services Ltd August 2012 AAS aimee SiN Towards
15. s found NOTE 1 To select all the application forms in the List tick the checkbox at the left side of the Job Number 2 To print specific application forms you must tick the checkboxes corresponding to the relevant application forms only 3 lt Print gt prompts the system to print the relevant application forms Step 4 After selecting all the relevant application forms to be printed click lt Print gt 49 Mauritius Network Services Ltd August 2012 LLAN A Towards An Information Age Hea Ith Ins uran ce Premium Step 5 You need to click lt Ok gt when the system prompts you to confirm the task 1 lt OK gt prompts the system to proceed with the printing of the application forms Are you sure to print the selected record s 2 lt Cancel gt prompts the system to disregard the task 50 Mauritius Network Services Ltd August 2012 ANS iy Towards An Information Age Health Insurance Premium 3 6 4 Send Forms This function allows you to submit multiple application forms to MSS simultaneously Step 1 Click Communications gt Send Message to display the Batch Send List of Health Insurance Premium Forms to be sent ZB National Solidarity and Reform Institu rm Ministry of Social Security Health Insurance Premiur are CHP Home Health Insurance Premium Communication Report Logout TESTCOUSR1 Batch Send List of Health Insurance Premium Forms Date F
16. 0 00 00 Last Updated By MNSTESTUSR2 Gr 45 Mauritius Network Services Ltd August 2012 LLAN uei Towards An Information Age Health Insurance Premium The only activated command buttons for the reset form are lt Send gt Allows you to send the form to MSS lt Exit gt Allows you to exit from the form Please refer to the screen shot below Employer Details Employer Name Employer Registration No Mauritius Network Services Ltd 000123 Send Exit Copyright 2012 Mauritius Network Services Lid All rights are Reserved Metwork Service Agreement Step 8 After clicking on lt Send gt You need to click lt Ok gt when the system prompts you to confirm the task lt OK gt prompts the system to send the application form to MSS The Message Submission will appear confirming that the application form was successfully submitted 46 Mauritius Network Services Ltd August 2012 lt 1 S ity Towards An Information Age Hea Ith Ins urance Premium 3 6 3 Print Forms This function allows you to print multiple completed application forms in batch Step 1 Click Communications gt Print Forms to display the List of Completed Health Insurance Premium Forms as shown below CHP Home Health Insurance Premium Communication Report Logout TESTCOUSR41 List of Completed Health Insurance Premium Forms Date From E Date To i Search Clear Print Select a record to view details J Job No
17. 071300209MNSTESTCO 13 07 2012 ashee rai POLICY 530 1907 2012 To Complete Acknowledged 2014 12 Step 2 To view the list of forms that you created 1 Click lt Search gt right away without specifying any search criteria This will prompt the system to generate the list of all the forms that you created 2 Specify the required entries in the relevant search criteria and then click lt Search gt to execute the task This process will refine the search results Step 3 To retrieve a form and view its complete details you must click corresponding to the record Application forms with the following application status will be displayed as non editable or read only 1 Acknowledged 2 Sent 33 Mauritius Network Services Ltd August 2012 LLAN a gt Towards An Information Age Health Insurance Premium 3 Reset Other document status not mentioned above will still appear in Edit mode Step 4 You may access and update pending application forms through this function Simply retrieve the application form update the relevant details click lt Save gt and then lt Send gt if you want to submit to MSS 34 Mauritius Network Services Ltd August 2012 AAS ity Towards An Information Age Hea Ith Ins urance Premium 3 6 The Communication Menu This menu group allows you to view the set of chronological records processed in the system You can access the functions in this menu when you clic
18. 2 Login Authentication Process s sssssssssnsnsnnrnrnrnrnnrrnrnrnnnnrnrnrnnnrrnnenrnnenrnrrernne 15 3 3 Accessing the Ministry of Social Security National Solidarity and Reform Institutions HIP Application Main page ccccscecsecseeesecseeeeeeeeeeseeeeeeseeseauseneeansenenaeas 16 ST LOO UIE POC CSS oA E AO RA A eutasenssaniseanenneeus 19 3 5 Accessing the Health Insurance Premium MeNu ccccecscseceeeeseeeeeeeeereeeeseeeenenens 19 3 5 1 New Application ccscccsccreccsccreeusccreesecarcesueareusueausesuearsusuearsesueausuavevararasueas 20 Dialed Pe adGdel SCCUOM aeaa E E E ERS 24 3 5 1 2 Insurance Company DetailS ccccscecsecseeeseeeeeeeeeeeeeseeseeeseeeneneaueearereeaeas 25 3 5 1 3 Insurance Policy Holder Details cccccscsecseseceeseeeeseeeeseeeseeeeeseeenenensnenes 26 3 5 1 4 Insurance Policy Details cc cccscsvecsscureesscureesecureresavaeseueneeeeseuesueueranavacas 2 3 5 1 5 Employer Details s ssssenunnnnnnunnnnnnunnnnnnunnnnnnnnnnunnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 28 3 5 1 6 Communication Buttons ssessssessssssnersrnnrnnrnrnnrnrnnrnnnnrnnrnrnnrnnrnrnnrnnnnrnnnnrnnnne 29 Be k ROVE FON aa A veneaannat 32 5 6 THE COMMUNICATION MENU ssec E 35 36 1 RELIC VS Massages seajaicrcewewncracanaapanemomssnaingnasatenumsaaunanamunanmmueaersead aieaaeennnaue 35 3 6 2 Reset Send StatuS ssssssssssssnunnsnnnunnnnnnunnnnnnunnnnnnnnnnnnnnnnsnnnununnnnnnnnnnnnnnnnnnnnnn 41 5100 PANE FO aa E
19. 20 70400112MNSTESTCO 04 0 2012 Christine P9243 0929 04 0 7 2012 To Complete sent Guillaume 201307 1 record s found Only the following three command buttons are available in the Reset Send Status Screen lt Search gt Allows you to search an application or simply search all application forms if no search criteria has been specified lt Clear gt Clears the search criteria if any and the list of records in the result section lt Reset gt Reset allows you to reset the send status of your selected application form s You will notice that the value in the data field Doc Status changes from Sent to Complete Step 3 Click lt Reset gt The system will prompt you to confirm if you want to reset the send status of your application as shown in the following screen shot 43 Mauritius Network Services Ltd August 2012 a BS iy Towards An Information Age Health Insurance Premium Are you sure to reset send status of the selected record s Step 4 Click lt OK gt 1 lt OK gt prompts the system to proceed in resetting the send status of the application 2 lt Cancel gt prompts the system to disregard the task which is to reset the send status of the application Step 5 The Record Reset will appear confirming that the relevant application was successfully reset fh gs Mimstry of Social Security National Sohdanty ang Health Insurance Premiun Record Reset The following records s
20. ANS iy w s An Infi mE Health Insurance Premium HEALTH INSURANCE PREMIUM _ bi User Guide for Applicants This service 1s managed by Mauritius Network Services Prepared by Vandana Bannoo 1 Mauritius Network Services Ltd August 2012 LLAN A e a oie Health Insurance Premium Table of Contents Kor oC O ena E EE E E EET 3 LL Tne DOCUMENT ManUdlsesmisisssrinsnnnn E NEEE ENa daet 3 1 2 Conventions used in this DOOK s sessssssusasnnnununnnnunnnnnnnnunnnnnnunnnnnnnnnnnnnnnnnnnnnnnnnnnnn 3 TE a E IRE E A TIIT IT N I O AE E E A 5 2 1 System Requirements sssssssssssnesnesnannansnannannanunnnnnnnnnnnnnnnnnnnnaanannonannnannonannnananne 5 22 User ROCUINCINICIVES psessieireninnornrieie ne EEEn 5 2 3 SV SECT CONS aac catectaces cateacrnnae ier r RE AE ER Eine 6 23 L COMMA DU ONS secesetcuatusdadnesxetatesawigatarseutinusennesessaupiiesenyedabenamertamuanmacusnnt 6 2 3 2 List of customized command buttons in the system cccssecseeeeeeeeeeeereeeeeenens 7 PAG S DCW MAKS A E A E E E 8 FS CONS arain A E a E E 8 2 3 9 Data entry field ypes geitacuecaccavvieueecauseseicevdansiaausssaieestescisaeuenuesasteneecauteuuivenes 10 Zi Os WIS Ck SINS E E EN EE EE 11 2327 TAO MON BA oea S E E E 13 Accessing the Health Insurance Premium Application HIP sescseeessecsseccsseesseessesoe 15 3 1 Accessing the CNP web page s sesssssssssnsnsnsnnrnrnnnnnrrnnennnernrnrnrnnnnnrnrnennrnrnnrnnrnne 15 3
21. Age Hea Ith Ins uran ce Premium K When clicked this icon will close the relevant window x m This icon represents the delete task When clicked the system deletes the entire row of the relevant record 2 3 5 Data entry field types Data entry fields or data fields are spaces allocated for specific information required in the system The length of information that you can enter in each field varies depending on the form NOTE Some fields are mandatory you can easily distinguish these data fields as they are marked with asterisk as shown LIST OF DATA FIELD TYPES USED AVAILABLE IN THE SYSTEM Text Allows you to enter letters combination of letters and numbers alphanumeric that do not require calculations such as Codes Importer Exporter s name Address name and other relevant entries Numeric This field accepts numeric numbers values only such as premium amount Date There are two ways of entering the value in this field First is by manually entering the information using the format DD MM YYYY and the other method is by activating the calendar icon Grids Some details in the Import Export permit application forms and screens are presented in table format 10 Mauritius Network Services Ltd August 2012 ANS ity Towards An Information Age Application Date _ surance Holder Name 13407 2012 POLICY 330 13407 2012 test dfg Policy Job No Number P H1Z0S050024 MNS
22. An Information Age Health Insurance Premium you shall promptly contact MNS CNP Contributions Network Project License Message WELCOME The use of this system and all its accompanying materials is governed by the terms and conditions stipulated under the MHS Network Services Agreement By proceeding beyond this panel you indicate your acceptance of such terms and conditions In the event that you do not agree to these terms and conditions you shall promptly contact MHS OK Step 2 You will be directed to the CNP Homepage after clicking lt Ok gt 17 Mauritius Network Services Ltd August 2012 JERE SSi Towards An Information Age Health Insurance Premium CNP Contributions Network Project Messaging Communication Litilties Code Maintenance Report Password Management APS Return CTA Return Memo Text MPF Return Passenger Fee PAYE Return TOS Interest Monthly TOS Monthly Return TOS Yearly Return WAT Return Betting Tax Return Gaming Tax Return Racing Tax Return Health Insurance Premium Exit Step 3 Click 1 Messaging 2 Health Insurance Premium CNP Homepage menu bar as shown below Messaging Communication Litilities Code Maintenance Report Password Management Health Insurance Premium Step 4 The Ministry Of Social Security National Solidarity and Reform Institutions HIP Application main page will appear You may access the relevant menus and functions as expl
23. Company registered with MNS or the applicants who will be using the system to secure applications from the Ministry Of Social Security National Solidarity and Reform Institutions are referred in this manual as You 1 1 The Document Manual This manual contains the necessary guidelines and process in using the Ministry Of Social Security National Solidarity and Reform Institutions Health Insurance Premium Application Screen shots were included in this manual to provide better understanding and actual picture of the system design 1 2 Conventions used in this book This manual uses certain conventions to distinguish different types of information easily Buttons The buttons mentioned in this document are enclosed within angle bracket For example lt New gt Fields There are various types of data entry fields found in this system These include normal text fields date fields check boxes etc Images Various screen shots of the system s main screens alert window are available in this manual 3 Mauritius Network Services Ltd August 2012 Ay Towards An Information Age Hea Ith Ins uran ce Premium Are you sure you want to save the record Icons Icons are some of the GUI Graphical User Interface tools available in this online application system Their functions are to reinforce information and perform specific task Icons are documented in this manual as small graphic symbols For example thi
24. E EE 47 er NATO NS narrer e E E E E E 51 Dal R DONS sp pserctnt otoeuiveunceusies fan ousiroe ahora E E 55 Bi 9 PUIG LOO crsasrsrunrenes enneren onan A OR EEO th fonsinaaw ster enn eet anasierenetaiesennetaenad 58 4 Reset Return Slats esescucesseystercccrnsnesceestsdessnessioncsessecsenta aes aseus sveunseteuressuneseussdusecesessocasensees 59 APPENDIX A GlOSSAary of terms ocessccsiesexisoesensdeucsacanixgessnensatonedeveasessdeesend ousessassesseesencns 64 APPENDIX B Doc Status Comp Status and Job No format sseesssecossecosseeoosseeseso 65 ANNEX A Sample print outs of the documents generated eosseesssesseosessesseseosessesee 66 2 Mauritius Network Services Ltd August 2012 y Towards An Information Age Hea Ith Ins urance Premium Introduction The Health Insurance Premium Online Application System is a web based application designed to implement a simplified and convenient processing of applications to authorise the Ministry Of Social Security National Solidarity and Reform Institutions to pay the Health Insurance Premium amount representing the monthly premium of a health insurance Policy No to the concerned Insurance Company for a period of time as provided in Section 5F of the National Savings Fund Act of Mauritius for the Insurance Policy Holder This system maintains confidentiality of all the information provided by the end users and will allow access to authorized end users only The Insurance
25. TESTCO D H1207 TP SU0209MNS TEST CO H12071300207MNSTESTCO Health Insurance Premium Comp Statue Doe Status Complete Acknowledged Send Date Period 1305 2012 1307 2012 2120 12 IVORV2012 To Complete Acknowledged 2121 01 201209 POLICY 245 To Entry in C H TZU 71 SU02Z06MNSTESTOO 13022012 tst name tst name Progress Created 201212 2012 03 12 07 2012 Ahana Kapoor a Complete Acknowledged For radio buttons the system will only allow you to click or select one gt 2012071200198MNSTESTCO 1307 2012 Radio Buttons option for each criterion specified as shown below Gender Marital Status O Male Female Single Married 2 3 6 The Screens Most of the system s screens where you can access the application forms and reports compose of the Search Criteria Section and the Search Results Section Where The Search Criteria Section contains 1 Various data fields wherein you can indicate your preferences in filtering the search results 2 The command control button lt Search gt which executes the search process when clicked 3 The command control button lt Clear gt which deletes the list of search results in the display area when clicked Figure below shows the search criteria for the Health Insurance Premium System 11 August 2012 Mauritius Network Services Ltd y Towards An Information Age Hea Ith Ins urance Premium List of He
26. ain earlier in this manual through this screen 18 Mauritius Network Services Ltd August 2012 y Towards An Information Age Health Insurance Premium Ministry of Social Security National Solidarity and Reform Institutions Health Insurance Premium CHP Home Health Insurance Premium Communication Report New Form Retrieve Form 3 4 Log Out Process 1 or the 2 Logout hyperlink at the right side of the menu bar to log out from the system You may click on NOTE For security purposes the system will automatically log out if left idle within a specified period An error message will appear once you try to access the system ERR_SESS_0004 Token Murmber Mone Message Session invalid Session has timeout or not valid Please log in again Detail Click Here 3 5 Accessing the Health Insurance Premium Menu The Health Insurance Premium composed of two functions which when clicked opens the relevant screen 19 Mauritius Network Services Ltd August 2012 ANS ity Towards An Information Age Hea Ith Ins uran ce Premium Health Insurance Premium Mew Form Retrieve Form The Retrieve Form of the functions in the Health Insurance Premium were designed using List formats which provide you with the convenience to retrieve the relevant application forms using the search process As mentioned in the previously the screens are divided into two sections the Search Criteria a
27. alth Insurance Premium Forms Application Date From Application Date To l Document Status All wt Job No Search Clear The entries in some of the search criteria are case insensitive For example JOBNO name abc If end user enters A b c in the input box the system will still display the record abc as it still match the search criteria The criteria will be matched against any part of the field beginning middle and end Considering the example in the first Note the system will return all the records with a b c like for example 1 A bc ABC3A NOTE Fields available in the search criteria of every screen vary depending on the menu options that you selected in the same way that the fields in the Results section vary depending on the screen or application The most common search criteria available is the period covered Date From To And the Search Results Section contains the following details 1 List of records that fully and partially matches the entries in the search criteria 2 Total number of applications found which are available at the upper and bottom left of the Search Results table 3 The page numbers which appear at the upper and bottom right of the Search Results table 4 The Scroll bar which is only available when the list of records to be displayed in a page is more than the capacity of your screen s display area You may drag the scroll bar up or down to view the list
28. ayed This button is available only in applications under the Report menu You may click this button to view the report in CSV Comma Seperated Values or Excel format 7 Mauritius Network Services Ltd August 2012 ANS ity Towards An infomation Ago Health Insurance Premium lt PDF gt This button displays the report in PDF Portable Document Format lt Search gt This button allows you to retrieve the list of records available in the system It is available in all View List screens such as New Form Retrieve Form lt Send gt This button allows you to send the accomplished application form to Ministry Of Social Security National Solidarity and Reform Institution If the submission process is successful a confirmation message will be displayed indicating the reference number of your application Health Insurance Premium Communication Report Logout Message Submission Message A1ZUSUSU024 IMNSTESTCO was sent successfully OK NOTE This button will only appear if you saved the application form as complete 2 3 3 Hyperlinks Hyperlinks are active texts numbers or fields that when clicked leads you to the reference application or page Hyperlinks can be easily distinguished as they appear in underlined blue colored text such as the page numbers 2 3 4 Icons Icons are small on screen graphic elements that represent applications files or tasks Clicking on the icon selects the item that the ico
29. divided into two sections 1 the search criteria and 2 search results section CHP Home Health Insurance Premium Communication Report Logout TESTUSERS List of Health Insurance Premium Forms Date From Date To head sd Status All al Job No Search Clear Select a record to view details Job Application Insurance Holder Policy Send Period No Date Name Number Date No Records Found The search criteria composed of the following data fields 1 Application Date From 2 Application Date To 3 Document Status 4 Job no While the search results composed of the following categories 1 Job No 2 Application Date 3 Insurance Holder Name 32 Mauritius Network Services Ltd August 2012 Towards An Information Age Health Insurance Premium 4 Policy 5 Send Date 6 Comp Status 7 Doc Status _ Ministry of Social Security fame National Solidarity and Reform Institutions A s awr Health Insurance Premium CHP Home Health Insurance Premium Communication Report Logout TESTCOUSR1 List of Health Insurance Premium Forms Application Date From sd Application Date To Hi Document Status Job No Search Clear a2 record s found 1 2 Next Last Select a record to view details 2012 12 H1 208140026 MNSTESTCO 1408 2012 sdf trr1 POLICY 452 a To Incomplete 2013 07 k 2012 10 H12080800241MNSTESTCO 08 08 2012 tt TR 19 08 2012 To Complete Sent 2012 11 B 2013 01 H12
30. ed in Step 2 of Generating A Report In Your Preferred Format Step 2 The Save As dialogue box will appear You need to select the location where you want to save the report generated you can browse through the 1 File Directory Path 2 Folders Navigation Panel 57 Mauritius Network Services Ltd August 2012 LLAN Ay Towards An Information Age Hea Ith Ins urance Premium 3 Files and Folders display area After selecting the target location you need to assign a file name and document type in the 4 Filename text box 5 Save as type text box After providing all the required details click lt Save gt 6 lt Save gt prompts the system to save the report generated in your specified location 7 lt Cancel gt prompts the system to disregard the task of saving the report y 8 3 7 1 Audit Log The Audit Log in the Report allows you to track the series of events performed in the system LIST OF SEARCH CRITERIA IN THE AUDIT LOG TIME STAMP FROM This refers to the start date and time of the audit logs that will be displayed as a search result TIME STAMP TO This refers to the end date and time of the audit logs that will be displayed as a search result USER ID This refers to the User ID of the end user who processed the task AUDIT EVENT This refers to the specific task performed LIST OF SEARCH RESULT DETAILS IN THE AUDIT LOG EVENT This column refers to the task performed by
31. ent or indexes in order to find the results rather than a direct lookup Web browser This is a computer program which enables the end users to access the Internet 64 Mauritius Network Services Ltd August 2012 LLAN Ay TEDI Towards An Information Age Hea Ith Ins uran ce Premium APPENDIX B Doc Status Comp Status and Job No format On screen Comp Status Description Com C All mandatory data has been entered inconiplets I Some mandatory data are missing Receioreauy L Form 1n proccess On screen Description Editing allowed Created All new document when created Yes Sent Indicates that the document has been No sent Send Failed Indicates that the sending of the form No has failed Reset The document has been reset by the end No user to be sent again Acknowledge Acknowledge the receive of the Form No sent at MSS Data Format Remarks H H Refers to Health Insurance Premium Form Date YYMMDD Document Creation Date Sequence Number NNNNN These series of numbers appears right after the Document Creation Date Company ID CCCCCCCC The assigned Company ID is included in the Job Number of the from And these characters appear right after the Sequence Number 65 Mauritius Network Services Ltd August 2012 y Towards An Information Age Health Insurance Premium ANNEX A Sample print outs of the documents generated
32. ing details 1 Job No 2 Application Date 3 Insurance Holder Name 4 Policy Number 5 Send Date 6 Period Only the following three command buttons are available in the List of Completed Health Insurance Premium Forms 48 Mauritius Network Services Ltd August 2012 AAS iy Towards An Information Age Hea Ith Ins uran ce Premium lt Search gt Allows you to search an application or simply search all completed application forms if no search criteria has been specified lt Clear gt Clears the search criteria if any and the list of records in the result section lt Print gt Print allows you to print the selected application form s Step 3 Once you retrieved the list select the application forms to be printed Click lt Print gt The system will prompt you to confirm if you want to print the selected records as shown in the following screen shot Please note that you can only view the summary of application forms in this screen CHP Home Health Insurance Premium Communication Report Logout TESTCOUSE List of Completed Health Insurance Premium Forms Application Date fs mn Application Date fF snem From E To a Search Clear Print 2 record s found Select a record to view details Application Insurance Holder Policy i F Job No Date ana NABER Status Period H12101000421MNSTESTCO 10 10 2012 MishtiKapoor Jo Completed paaa i H12100100403MNSTESTCO 01 10 2012 33 3 Completed 9 3 404 00 2 record
33. k Communication Ministry of Sc National Solidarity an Health Insura CHP Home Health Insurance Premium Communication Report Application Date From Document Status 3 6 1 Retrieve Messages This serves as your mailbox for all the notifications and messages that you received from MSS This function allows you to display the Log of messages and notifications from your MNS inbox Step 1 To access this function you must click Communications gt Retrieve Messages The Messages and Notifications Retrieval will appear as shown in the following figure 35 Mauritius Network Services Ltd August 2012 LLAN gt i Narr Towards An Information Age Health Insurance Premium 36 Mauritius Network Services Ltd August 2012 LLAN gt i Narr Towards An Information Age Health Insurance Premium 37 Mauritius Network Services Ltd August 2012 LLAN gt i Narr Towards An Information Age Health Insurance Premium 38 Mauritius Network Services Ltd August 2012 LLAN gt i Narr Towards An Information Age Health Insurance Premium 39 Mauritius Network Services Ltd August 2012 y Towards An Information Age Hea Ith Ins uran ce Premium Ministry of Social Security A National Solidarity and Reform Insti p Health Insurance Premium CHP Home Health Insurance Premium Communication Report ee Messages and Notifications retrieval completed wi
34. k Services Ltd August 2012 lt Exit gt lt New gt lt Ok gt lt Print gt lt Save gt y Towards An Information Age Health Insurance Premium Click this button if you want to navigate away from the current application or screen NOTE Before clicking lt Exit gt ensure that you have properly saved the document first if necessary You must click this button if you want to generate a new form or create a new field for some document details if necessary Click this button to confirm your agreement on certain conditions stated in the relevant screens or sub applications This command control button which is available in the Import Export Permit allows you to print a copy of the application form in PDF Portable Document Format This button allows you to save the updates or documents that you created Once the system successfully completes the process the Record Save will appear see figure below Health Insurance Premium Communication Report Record Save Application H1 2080800241 MNSTESTCO was successfully saved OR 2 3 2 List of customized command buttons in the system lt Clear gt lt CSV gt This button allows you to clear all the information that are currently available in the application form This button is also available in all View List screens such as New Form Retrieve Form and others When clicked this button clears the list of records currently displ
35. l address of Insurance Company Bank Details for transfer of contributions The Bank Details for transfer of contributions data field entries in this section are system generated and user provided information for transfer of premium amount to the Insurance Company LIST OF DATA ENTRY FIELDS IN THIS SECTION Name of Bank Name of Bank for the transfer of contributions Account No Bank account number for the transfer of contributions 25 Mauritius Network Services Ltd August 2012 y Towards An Information Age Health Insurance Premium 3 5 1 3 Insurance Policy Holder Details Insurance Policy Holder Details section allows you to enter information such for the intended Policy Holder such as name and address and other details LIST OF DATA ENTRY FIELDS IN THE INSURANCE POLICY HOLDER DETAILS SECTION First Name Last Name Address Tel No Title You need to enter the First name of Health Insurance Holder name in this field You may enter up to a maximum of 30 alphanumeric characters including spaces and special characters Entry in this field 1s mandatory You need to enter the Last name of Health Insurance Holder name in this field You may enter up to a maximum of 30 alphanumeric characters including spaces and special characters Entry in this field 1s mandatory You need to enter the Address of Health Insurance Holder name in this field You may enter up to a maximum of 50 alphanumeric characters incl
36. la Reset o i 3 record s found NOTE 1 To select all the application forms in the List tick the checkbox at the left side of the Job Number 2 To print specific application forms you must tick the checkboxes corresponding to the relevant application forms only 3 lt Send gt prompts the system to print the relevant application forms Step 4 After selecting all the relevant application forms to be submitted click lt Send gt Step 5 You need to click lt Ok gt when the system prompts you to confirm the task 1 lt OK gt prompts the system to proceed with the sending of the application forms 53 Mauritius Network Services Ltd August 2012 ANS ity Towards An Information Age Hea Ith Ins urance Premium Are you sure to send the selected record s 2 lt Cancel gt prompts the system to disregard the task Step 6 The Message Submission will appear confirming that the application forms were successfully submitted to MSS Ministry of Social Sea ey National Solidarity and Refa titu Health Insurance PFem CHP Home Health Insurance Premium Communication Report Logout TESTCOUSR1 Message Submission Message H1IZIUIUUU4 2 I MNSTESTCO was sent successfully Message H1210010040SMNSTESTCO was sent successfully OK 1 lt OK gt prompts the system that you are acknowledging the confirmation message The system will close the Message Submission and redirect you to the
37. n references Icons were also used in various ways gt Just like any other Graphical User Interface tools some icons in the system execute the relevant tasks when clicked 8 Mauritius Network Services Ltd August 2012 LLAN Ay Nar Towards An Information Age Health Insurance Premium gt And some icons will reinforce relevant information from a source file These icons require your interaction to complete or process a task Just like the Search icon which is represented by a magnifying glass LIST OF ICONS IN THE SYSTEM This icon s task is to display the relevant application form This icon is available in the search results section of View List Screens This icon allows you to logout from the system This is available at the extreme right of the menu together with the Logout hyperlink This icon activates the popup calendar when clicked When the calendar is inactive it appear as a small icon embedded beside the date fields 3 1 Select Date Sele To browse through previous months you may click Mo E or for succeeding months To browse through previous years you may click or for succeeding K or Phi years To select date simply click on the relevant option in the calendar The pop up calendar reverts to its inactive state once you clicked on a specific date 9 Mauritius Network Services Ltd August 2012 LLAN Ay Sar Towards An Information
38. nd the Search Results 3 5 1 New application Step 1 Click the New Form function from the HIP menu pane the New Health Insurance Premium Form will appear The New Health Insurance Premium Form composed of a new application form with empty data fields Most of the entries required in these data fields are required from you and some are system generated which will only appear once you save the application You can easily identify the data fields that require entries from the users or applicants These data fields appear active with white background or editable and some may appear non editable but the search icon appears beside the data fields which implies that the entry in the relevant field can be retrieved from the system s database Step 2 Enter all the required details of each data field in the New Health Insurance Premium Form and click lt Save gt 20 Mauritius Network Services Ltd August 2012 LLAN gt i Narr Towards An Information Age Health Insurance Premium 21 Mauritius Network Services Ltd August 2012 AAS Ay Towards An Information Age Hea Ith Ins urance Premium _ Ministry of Social Security si National Solidarity and Reform Institutions B Health Insurance Premium CHF Home Health Insurance Premium Communication Report New Health Insurance Premium Form Job No sent Date Doc status Created Comp status Incomplete Date Created 13 08 2012 Created By TESTCOUSR1 Last
39. o re send it Step 1 Click Communications gt Reset Send Status to display the List Application to Reset Send Status CHP Home Health Insurance Premium Communication Report Logout TESTCOUSR1 Reset Send Status Search Clear Reset Please choose the records to reset Job Application Insurance Holder Policy Send Period No Date Name Number Date Mo Records Found Step 2 The List Application to Reset Send Status allows you to retrieve the list of all the application forms that you sent to MSS for approval You can retrieve the list of the applications by 1 Clicking lt Search gt right away without specifying the search criteria This will prompt the system to display the list of all the application forms submitted to MSS The screen shot below shows the list of all application forms without any search criteria 41 Mauritius Network Services Ltd August 2012 AAS ity Towards An Information Age Health Insurance Premium j Ney Health Insurance Premium mmes Ministry of Social Security National Solidarity and R Pepin 3 T CHF Home Health Insurance Premium Communication Report Logout TESTCOUSR1 Reset Send Status Search Clear Reset 23 record s found lease choose the records to reset _ Insurance Application Policy Doc ame Marie 2012 06 C 2012070400112MNSTESTCO 04 07 2012 Christine P9243 0929 04 07 2012 T Complete sent suillaume 201307 201207 C
40. of all the records in the page The Search Results section can only display maximum of Fifty 50 records 51 record s found Select a record to view details 12 Mauritius Network Services Ltd August 2012 AAS iy Towards An Information Age Health Insurance Premium If the system retrieves more than Fifty 50 search results the following hyperlinks will appear Page Numbers Next Previous and Last The active page number appears in black font and without underline 2 3 7 The Menu Bar In the Ministry Of Social Security National Solidarity and Reform Institutions Health Insurance Premium Application the menu bar is a horizontal bar fixed at the top of the screen under the governing body and the system s name The system s menu bar includes the following details 1 Menus composed of a group of options or functions that are relevant in the application process It includes TradeNet home Health Insurance Premium Communication and Report 2 Menu pane refers to the list of options or functions displayed when you select a system menu These functions or menu options represents various User Interface Screens wherein you can process the required tasks 3 Log out button and hyperlink which allows you to properly close the application system Health Insurance Premium Communication Report Logout TESTCOUSR1 To view the functions Step 1 Click on the relevant Menu for example Health Insu
41. rance Premium The menu pane will appear with the functions available Step 2 Simply click on the most relevant function to select 13 Mauritius Network Services Ltd August 2012 LLAN gt i Towards An Information Age Hea Ith Ins urance Premium Step 3 The corresponding user interface screen will appear Below are the lists of menus and the functions available in the system LIST OF MENUS AND FUNCTIONS IN THE HIP SYSTEM CNP Home When selected this menu will display the CNP Homepage Health Insurance Premium This menu consists of the functions relevant in creating updating and monitoring the application The options included in this group are New Form This option allows you to generate a new application form Retrieve form This option allows you to view the complete lists of application forms that you created You may also view the application s complete detail if required Simply click and the relevant application form will be displayed Communication This menu group consists of functions that allow you to retrieve and verify some details in the application forms that you sent to Ministry Of Social Security MSS This menu also provides you the option to view the summary notifications and messages that you received from MSS The options included in this group are Retrieve Messages This applications serves as your mailbox you may view the summary of your incoming messages and notifications here
42. rmation base on the USERID that was used to create the application form Date Created Refers to the date when the application form was created Last Updated Refers to the date when you processed the latest update to the application form Last Updated by Refers to the USERID when you last processed the latest update to the application form Doc Status Refers to the application or document status Status values 1 Created 2 Sent 3 Sent Failed 4 Reset 5 Acknowledged Comp Status The system will only generate a Complete status value once you have already complied on all the requirements indicated by MSS Status values 24 Mauritius Network Services Ltd August 2012 LLAN gt i Towards An Information Age Hea Ith Ins uran ce Premium 1 Complete 2 Incomplete 3 Lock For Entry Sent Date Date when the application form was sent to MSS 3 5 1 2 Insurance Company Details The Insurance Company Details data field entries in this section are system generated and user provided information All entries in this section are system generated based on the Authentication details that you used during the login process Entries in this section are set as Read only or non editable LIST OF DATA ENTRY FIELDS IN THE INSURANCE COMPANY DETAILS SECTION Insurance Company Name Name of Insurance Company Address Address of Insurance Company Tel No Telephone number of Insurance Company Email Emai
43. rom i Date To Search Clear Send Select a record to view details LJ Job No Application Date Insurance Holder Name Policy Number Status Period No Records Found Step 2 You may retrieve the list of all the forms with Status values Complete and Reset You can retrieve the list of the applications to be sent by 1 Clicking lt Search gt right away without specifying the search criteria This will prompt the system to display the list of all the application forms to be submitted to MSS 2 Specifying your preferred search criteria in the allocated data fields to refine the search results 51 Mauritius Network Services Ltd August 2012 y Towards An Information Age Hea Ith Ins uran ce Premium CHP Home Health Insurance Premium Communication Report Logout TESTCOUSR1 Batch Send List of Health Insurance Premium Forms Date From i Date To i I Search Clear Send 3 record s found Select a record to view details Application Insurance Policy l d Job No Date HolderName Number tatus Period o POLICY 2012 12 To O H12101000421MNSTESTCO 10 10 2012 Mishti Kapoor fan Completed W404 C HI21O0100403MNSTESTCO 01 10 2012 33 3 Completed 3 445 O H12100100401MNSTESTCO 01 10 2012 33 3213213 Reset Ses 3 record s found The screen has the followings as search criteria gt Application Date From gt Application Date To gt Job No gt Policy No The Search Results section in the Batch Send Li
44. s 3 5 1 4 Insurance Policy Details All the details regarding premium amount payments are available in this section Insurance Policy Details section allows you to enter information such for the Insurance Policy such as policy number premium amount and time period LIST OF DATA ENTRY FIELDS IN THE INSURANCE POLICY DETAILS SECTION Insurance Policy Number You need to enter the valid Insurance Policy No in this field You may enter up to a maximum of 15 alphanumeric characters including spaces and special characters NSF Amount Refers to the amount of payment that will be transferred to the Insurance Company Bank Account in Mauritius Rupee Value must be between 1 and 2 147 483 647 Entry in this field is mandatory Frequency of Payment Refers to the frequency of payment to be effected to the Insurance Company Bank Account By default the field is set to Monthly and 1s non editable Field is mandatory 27 Mauritius Network Services Ltd August 2012 LLAN Ay Towards An Information Age Hea Ith Ins urance Premium Start Date of Policy YYYYMM Refers to the starting period of payment to be effected to the Insurance Company Bank Account You are required to input the date in the YY YYMM format only Field is mandatory End Date of Policy YYYYMM _ Refers to the Ending period of payment to be effected to the Insurance Company Bank Account You are required to input the date in the YY YYMM format only Field is mandatory
45. s icon represents the display function Menu and Option To access most of the Screens in the system the user will need to navigate through the menu panel select the corresponding menu group and option or function 4 Mauritius Network Services Ltd August 2012 y Towards An Information Age Hea Ith Ins urance Premium Getting Started This chapter provides you information about the various requirements and steps to access the Ministry Of Social Security National Solidarity and Reform Institutions Health Insurance Premium Application 2 1 System Requirements Before using the Ministry Of Social Security National Solidarity and Reform Institutions Health Insurance Premium Application you must ensure that your computer meets the following requirements v Internet connection preferably a broadband connection v Any of the following Web browsers Microsoft Internet Explorer 6 or higher Mozilla Firefox 3 or higher Google Chrome v Apple Inc Safari 3 2 Windows or higher NOTE The hardware requirements depend on the web browser that you are using You must refer to your web browser s manuals to verify this information 2 2 User Requirements To access the system you must have an account with Mauritius Network Services Registered users are provided with valid USERID Mailbox ID and Password NOTE Please contact the representatives from MNS for further details in setting an account 5 Mauriti
46. st of Health Insurance Premium Forms contains the following details 1 Job No 2 Application Date 3 Insurance Holder Name 4 Policy Number 5 Status 6 Period Only the following three command buttons are available in the Batch Send List of Health Insurance Premium Forms lt Search gt Allows you to search an application or simply search all completed application forms if no search criteria has been specified 52 Mauritius Network Services Ltd August 2012 y Towards An Information Age Health Insurance Premium lt Clear gt Clears the search criteria if any and the list of records in the result section lt Send gt Prompts the system to submit the relevant application forms to MSS for approval Step 3 Once you retrieved the list select the application forms to be submitted Please note that you can only view the summary of application forms in this screen CHP Home Health Insurance Premium Communication Report Batch Send List of Health Insurance Premium Forms Date From vices E ote a 01 10 2012 gi aes 15 10 2012 E donnie Ooo l Poig SOS 3 Search Clear Send 3 record s found Select a record to view details Application Insurance Policy 2 SO INE Date HolderName Number tatus Period TE POLICY 201412 To H12101000421MNSTESTCO 10 10 2012 Mishti Kapoor 490 Completed 3013 19 2 Hiziuu I 0040aMNSTESTCO 01710 2012 33 3 Completed e T H12100100401MNSTESTCO 01 10 2012 33 3A laa
47. tatus was successfully reset Job Mo 2012070400112 MMSTESTCO 44 Mauritius Network Services Ltd August 2012 AAS iy Towards An Information Age Hea Ith Ins urance Premium Step 6 1 lt OK gt prompts the system that you acknowledged the confirmation The system will close the Record Reset Step 7 You must access the Retrieve Forms if you need to update the relevant application form before sending to MSS CHP Home Health Insurance Premium Communication Report Logout TESTCOUSR1 List of Health Insurance Premium Forms Application Date Oo m Application Date i From E To EH Document Status Job No 2012070400112MNSTESTCC Search Clear record s i found Select a a to view details Insurance Job No a asa Holder Policy send Date Period Name Number Marie 2012 08 ZO1ZOFO400112MNSTESTCO 04 07 2012 Christine P8243 0929 04 07 2012 To Complete Reset Suillaume 2013 07 1 record s found Simply access the form It will be in read only format You will notice the change in status for the form Please refer to screen shot below di Mimstry of Social Security National Solidanty af i Health Insurance Premium CHP Home Health Insurance Premium Communication Report New Health Insurance Premium Form Job No 2012070400112MNSTESTCO Sent Date 0407 2012 00 00 00 Doc Status Reset Comp Status Complete Date Created 4 07 2012 Created By MNSTESTUSR2 Last Modified 04 07 2012 0
48. tg 260956 1 Acknowledgement Print Exit You can view the acknowledgment messages or information from MSS on clicking on the acknowledgment button Acknowledgement i Acknowledgement 2012070400 1152MNSTESTCO Form recelved at Mss on g0 r201 14 00 54 29 Mauritius Network Services Ltd August 2012 AAS ity Towards An Information Age Hea Ith Ins urance Premium _ Ministry of Social Security Ai National Solidarity and Reform Instit p i Health Insurance Premi m CHP Home Health Insurance Premium Communication Report Logout TESTCOUSR1 New Health Insurance Premium Form Job No H12081400261MNSTESTCO sent Date Doc Status Created Comp status Locked For Entry Date Created 14 08 2012 Created By TESTCOUSR1 Bal Modified 14 08 2012 15 58 48 Last Updated By TESTCOUSR 1 H Insurance Company Details Insurance INSURANCE COMPANY LTD Company Name Tal Mo 4255625 Address ROYAL ROAD Email iInstehotmail com TERRE ROUGE PORT LOUIS Bank Details for transfer of contributions Account Mo 4545457 Mame of BANE OF MAURITIUS Hank Insurance Policy Holder Details First AShee Title Miss hr his Name a National BUA 115404017954 Last Rai Identity Mame abe Card Address gth mile ee Gender Male Female Triolet Marital Single Married PTEE Status auritius Date of 0411 1984 Tel Mo 40176500 Birth Email asheedmns intnet mu 30 Mauritius Network Services Ltd August 2012 LLAN
49. th following results Number of notifications received O Mail ID Mail Type Content ID Subject Error Code No Records Found Number of messages received and successfully processed 1 Mail ID Content ID Subject ISAGE1280F011E2F IH1 208080024 1MNSTESTCO ACKHIP Number of messages received Out failed to process U Mail ID Content ID Subject Error Code Mo Records Found LIST OF DETAILS AVAILABLE IN MESSAGES AND NOTIFICATIONS RETRIEVAL Mail ID Refers to the unique identification number generated by the system for each message and notifications received The first few characters in the Mail ID refers to the sender s User ID Mail Type Refers to the system generated assigned mail type code Content ID Refers to the system generated the unique identification number assigned to the email content Subject Refers to the subject of the message Error Code Refers to the system generated error code due to failed message process Step 2 To navigate away from this page you may select another menu or click Logout if you do not need to process another tasks 40 Mauritius Network Services Ltd August 2012 ANS iy Towards An Information Age Health Insurance Premium 3 6 2 Reset Send Status If MSS did not receive the application form that you submitted through the system you can still re send it through this function But first you need to reset the send status of the application form so that the system will allow you t
50. the end user on the specified time stamp USER ID This column holds the list of User IDs used by the end users who processed the tasks as specified in the Audit Log TIME STAMP This column holds the relevant date and time when the task was performed Format DD MM YYYY HH MIN SEC AUDIT DETAIL This column holds the event and the reference number of the relevant application form For example 58 Mauritius Network Services Ltd August 2012 LAN AS a cde Health Insurance Premium EVENT USER ID DATE AND TIME AUDIT DETAIL Reset Send Status of Job No RESET TESTCOUSR1 2012 08 16 11 31 29 0 20120704001 12MNSTESTCO 4 Reset Return Status Reset Return Status is a functionality provided solely to the admin user where he she can reset the return status for Health premium form 59 Mauritius Network Services Ltd August 2012 LLAN o gt selina cectiee Health Insurance Premium Only an admin user can reset the return status of a locked record After going through the login process explained earlier in this manual the admin user can access the functionality of Reset Return Status found under the utility menu CNP Contributions Network Projeci Messaging Communication Litilities Code Maintenance Repot Password Management User Maintenance Reset Return Entry Accessing the Reset Return Status functionality Step 1 Click Utilities gt Reset Return Entry to display the Reset Return Status For screen CNP
51. uding spaces and special characters Entry in this field is mandatory You need to enter the Tel No for the Insurance Policy Holder in this field You may enter up to a maximum of 25 alphanumeric characters including spaces and special characters You need to choose the Title of the Insurance Policy Holder in this field Entry in this field is mandatory National Identity Card Number This data entry field refers to the National Identity Number Gender for citizens or Passport Number for foreigners of the applicant Entry in this field is mandatory You need to choose the Gender of Health Insurance Holder in this field Entry in this field is mandatory 26 Mauritius Network Services Ltd August 2012 LLAN Ay fase haste Nass Health Insurance Premium Marital Status You need to choose the Marital Status of Health Insurance Holder Field is mandatory Date of Birth You need to enter the Date of Birth for the Insurance Policy Holder in this field You may enter the shipment date by 1 directly entering the relevant date in the data entry field using the format DD MM YYYY or 2 by activating the calendar icon which is embedded at the right side of the Date of Birth data field Entry in this field is mandatory Email You need to enter the Email Address of Health Insurance Holder name in this field You may enter up to a maximum of 35 alphanumeric characters including spaces and special character
52. us Network Services Ltd August 2012 AAS ity Towards An Information Age Health Insurance Premium 2 3 System Tools The system composed of various tools and screens that will provide you the convenience of using this online application service This section provides information about the system tools and screens that you will be using Tools and screens available for each user may vary depending on their assigned user role and access rights The system tools includes command buttons icons hyperlinks menus and field types 2 3 1 Command buttons Command buttons are user interface elements that provide a simple way to execute actions or commands They appear as small rectangular boxes labeled with the task they perform Various types of command buttons are available in the system Some of them are those that we usually encounter while using the basic computer or web internet applications such as LIST OF THE BASIC COMMAND BUTTONS IN THE SYSTEM lt Delete gt This button allows you to completely delete or remove a document when you confirm deletion Are you sure you want to delete the record If the deletion process is successful a confirmation will appear as shown below Ministry of Social Security National soy a Health Insurance pa Health Insurance Premium Communication Report Logout TESTCOUSR1 Delete Application A1Z0U6 1400261 MNSTESTCO was successfully deleted OK 6 Mauritius Networ
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