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NetGuardian 832A G4 Web Browser

1. PRef Timer ID Display Point Value Units 1 11 1 10 sec Y 2 11 2 10 sec Vv 3 11 3 20 sec v 4 11 4 20 sec v 5 11 5 10 sec X None 6 11 6 10 sec v None 7 11 7 20 sec v None 8 11 8 10 sec Y None 3 sec Vv None 10 sec Vv None 11 sec X None 12 sec X None The standard NetGuardian units can have up to 128 Event Quals which are grouped into sections of sixteen 27 3 Enter the display and point number for the point you wish to qualify in the appropriate ID row Note the ID will correspond to Event Qualification A list of displays and points can be found in Appendix B 5 Inthe Value field enter the appropriate amount of time 1 127 Under the Units column click on the drop down menu and select the appropriate unit min sec hour 7 Under the Type column click on the drop down menu and select the appropriate event type Alm alarm Pri primary Sec secondary A N Hot Tip To delete the entry set the Type to None D 8 When you are done making changes scroll to the bottom of the page and click Submit Data CAUTION Set conditions are qualified clears are not 28 2 9 Setting System Alarm Notifications DPS Telecom NetGuardian v4
2. Pagers ID Description IP Address Trap primary secondary Group 1 WEB SERVER 255 255 255 255 o io o h asm 2 MAILSERVER 255 255 255 255 O o 0 1 as 7 a 3 ROUTER G49 255 255 255 255 D o 0 1 4 ROUTER G48 255 255 255 255 D io 0 1 sue 5 ROUTER G47 255 255 255 255 o o 0 1 season 3 6 255 255 255 255 D 10 0 1 7 IC 255 255 255 255 o io 0 1 autem anne a 8 255 255 255 255 D 0 0 1 i O Ping Targets 9 255 255 265 255 O 0 0 1 10 255 255 255 255 O io 0 1 Sad oe 14 255 255 255 255 D 110 0 1 12 255 255 255 255 D io 0 1 L aas Fig 2 23 Configure the ping target parameters from the Ping Info screen Each of 32 the ping targets can be provisioned with a description an IP address a choice whether to send SNMP Traps and the primary and secondary pager devices being used Use the following steps to configure the ping targets 1 Fromthe Edit menu select Ping Targets see Figure 2 23 2 Inthe Descriptionfield enter a description of the device to be pinged 3 Inthe IP Address field enter the IP address of the device to be pinged 4 Under the Trap column check the box to designates that an SNMP trap will be sent when an alarm condition exists Leaving the box blank designates that an SNMP trap will not be sent when an alarm condition exists 5 Set the primary and secondary pagers with a pager ID from your defined pager list See Section 2 5 Setting up Notification Met
3. I just changed the port settings for one of my data ports but the changes did not seem to take effect 73 gt O pO gt PO gt O even after I wrote the NVRAM In order for data port and craft port changes including changes to the baud rate and word format to take effect the NetGuardian must be rebooted Whenever you make changes remember to write them to the NetGuardian s NVRAM so they will be saved when the unit is rebooted How do I get my NetGuardian on the network Before the NetGuardian will work on your LAN the unit address IP address the subnet mask and the default gateway must be set A sample configuration could look like this unit address 192 168 1 100 subnet mask 255 255 255 0 Default Gateway 192 168 1 1 Always remember to save your changes by writing to the NVRAM Any modifications of the NetGuardian s IP configuration will also require a reboot Does the PPP allow upload of new firmware over PPP The NetGuardian supports all PPP upload capabilities with the exception of firmware I m using HyperTerminal to connect to the NetGuardian through the craft port but the unit won t accept input when I get to the first level menu Make sure you turn off all handshaking in HyperTerminal I can t change the craft port baud rate Once you select a higher baud rate you must set your terminal emulation to that new baud rate and enter the DPSCFG and press Enter escape sequence The craft por
4. Ring Count 0 Answer Init Dial Init CR LF Mode RTS Times ID Description Baud WFmt In Out Head Tail Type Pool 1 9600 8 N 1 Ignore Ignore 0 0 ICP N 2 9600 8 N1 Ignore Ignore 0 0 ICP N 3 9600 8 N 1 Ignore Ignore 0 U ICP N 4 AN AN1 Innnre Innnre n n Trp N 13 2 4 6 Configuring Modem Port Settings Use the following steps to configure the modem port settings 1 Fromthe Edit menu gt Ports screen scroll to the Modem section see Figure 2 10 2 Inthe Ring Count field enter the number of rings before answering Default 1 3 The Dial Init andthe Answer Init fields can be used if any other modem initialization settings need to be set For example the modem can be set to ignore the dial tone by entering a character code in either the Answer Init into the NetGuardian or the Dial Init out from the NetGuardian 4 Click Submit Data to save your modem port settings Note The default setting for these fields is blank DP DPS Telecom NetGuardian Refresh Logout Upgrade Help f Filter IPA Notification Point Groups Base Alarms ystem Alarms Accum Timer I lG 2 tg 2 1B Ping Targets Analogs Controls Event Qual Date and Time Ring Count 1 Answer Init Dial Init CR LF Mode RTS Times Description Baud Out Head Tail Type Ignor
5. 79 0000 35 0000 35 0000 79 0000 m o 0 6 BATTERY DC 79 0000 35 0000 35 0000 79 0000 S o 0 7 pe 80000 35 0000 35 0000 790000 mM io 0 stem Aarne _ 8 DC 79 0000 35 0000 35 0000 79 0000 m o 0 Accum Tine ecards O ams L E Laas Event Qual ae lt Fig 2 24 The Analog Parameters can be viewed and changed from the Analogs screen 1 From the Edit menu click on the Analogs link 32 2 Inthe Descriptionfield enter a description for each analog channel being utilized 3 Under the Unit column click on the abbreviated units link e g VDC RH F etc to convert the reference units and the native units for that analog channel see Figure 2 24 4 Set Reference 1 VDC to the minimum output in volts DC of the analog device being configured 5 In the box next to VDC the space may already contain the abbreviation VDC enter an abbreviation for the native units e g RH for relative humidity F for Fahrenheit etc 6 In the box below the abbreviated native unit setting enter the native unit amount that corresponds to the minimum output entered in the previous step 7 SetReference 2 VDC to the maximum output in volts DC of the analog device being configured 8 In the box next to VDC enter an abbreviation for the native units e g RH for relative humidity F for Fahrenheit etc 9 In the box below the abbreviated native unit setting enter the native unit amount that corresponds to
6. To connect to the NetGuardian from your Web browser you must know it s IP address or domain name if it has been registered with your internal DNS Enter it in the address bar of your Web browser it may be helpful to bookmark the logon page to simplify access After connecting to the NetGuardian s IP address enter your password and click Submit factory default password is dpstelecon Note If the Edit menu does not appear in the left frame after logging on it means that another station has already logged on as the primary user 51 3 1 Alarm Summary Window Address http 126 10 220 63 main html Ture DPS Telecom NetGuardian MPE Refresh Logout Upgrade Help Alarm Summary Type Active Alarms 1 Sma Ping Targets araloas Analogs System Alarms Accum Timer D 0 0 Ping Targets Event Log FO Summary by Group Event Lo Name Active Alarms Group 1 Critical Port Transmit 1 Group 2 Major Group 3 Minor Group 4 Status NetGuardian v4 0A 0286 Group 5 Env Crit Group 6 Env Maj Group 7 Env Min Group 8 Env Stat o yo yoyo yo yo LG Links Fig 3 1 The Alarm Summary display can be accessed by selecting either the Monitor or the Summary link Clicking on the Monitor or Summary buttons shows the Alarm Summary display The Summary screen gives you a quick indication
7. 0 Disabled Configure your Serial Data Ports through the Edit gt Ports screen Use the following steps to configure your DSCP device settings 1 From the Edit gt Ports menu select the DSCP type for the serial port the DSCP device is connected to Note Refer to section 2 4 7 Configuring Data Ports 1 8 for detailed instructions regarding configuring the Data Ports 2 From the Edit gt DSCP menu input a value for the Update Frequency the rate the sensor will report data back to the host NetGuardian unit 3 Select the type of DSCP device 4 Click Submit Data to save your settings 43 Module Address High 0013A200 Module Address Low 409B2182 Update Frequency 5 minutes Type Track Monitor X Read Frequency 1 minutes Level Threshold 10 Gen Running Frequency 1 minutes Generator Point Reference Display 1 Point 15 Pagers ID Description Unit Major Under Minor Under Minor Over Major Over Trap primary secondary 1 TEMPERATURE S VDC 79 0000 35 0000 35 0000 79 0000 v 0 0 2 TEMPERATURE S VDC 79 0000 35 0000 35 0000 79 0000 v 0 0 3 TEMPERATURE S VDC 79 0000 35 0000 35 0000 79 0000 v 0 0 4 TEMPERATURE S VDC 79 0000 35 0000 35 0000 79 0000 v 0 0 Submit Data l Configure your external DSCP devices through the Edit gt DSCP screen Advanced Configuration and Details Module Configuration 4 byte identification ad
8. 00 10 81 00 15 4A mE Unit Address 255 255 255 255 000 000 000 000 oe Subnet Mask 255 255 000 000 000 000 000 000 Gateway 255 255 255 255 000 000 000 000 MAC Address 00 10 61 00 15 4B Global Ethernet Options 7 DNS Address 206 013 031 012 ETA Proxy Base 2000 ae 2 Base URL Event Qual Select gt Submit Data Timers Fig 2 5 All port configuration is accomplished from the Edit menu gt Ports screen Unit Address IP address of the NetGuardian The Subnet mask is a road sign to the NetGuardian telling it whether your packets Subnet Mask should stay on your local network or be forwarded somewhere else on a wide area network An important parameter if you are on a network that is connected to a wide area Default Gateway network It tell the NetGuardian which machine is the gateway out of your local network Set to 255 255 255 255 if not using DNS Address IP address of the domain name server Set to 255 255 255 255 if not using of the NetGuardian DCHP Toggles the Dynamic Host Connection Protocol On or Off Base URL The Base URL is the destination website address o the alarm point descriptions hyperlinks See Section 2 4 2 Using the Base URL Field MAC Address _ Hardware address of the NetGuardian not editable for reference only Table 2 C Fields in the Edit gt Ports gt Ethernet Port settings Defines the NetGuardian TCP ports used by data ports 1 8 serial ports Data port 1 Proxy Base rece
9. 1 1 1 3 6 1 4 1 2682 1 4 5 1 5 99 1 1 1 1 3 6 1 4 1 2682 1 4 5 1 6 99 1 1 1 Table C 2 SNMP Headers and descriptions 71 4 4 Appendix D ASCII Conversion The information contained in Table D 1 is a list of ASCII symbols and their meanings Refer to the bulleted list below to interpret the ASCII data transmitted or received through the data ports Port transmit and receive activity can be viewed from the Web Browser Interface e Printable ASCII characters will appear as ASCII e Non printable ASCII characters will appear as labels surrounded by brackets e g NUL e Non ASCII characters will appear as hexadecimal surrounded by brackets e g LIF 1 e A received BREAK will appear as lt BRK gt Bell orizontal Tabulation File Separator Table D 1 ASCII symbols Hori Vertical Tabulation 72 5 Frequently Asked Questions Here are answers to some common questions from NetGuardian users The latest FAQs can be found on the NetGuardian support web page http www dpstelecom com If you have a question about the NetGuardian please call us at 559 454 1600 or e mail us at support dpstele com 5 1 General FAQs Q A Po How do I Telnet to the NetGuardian You must use Port 2002 to connect to the NetGuardian Configure your Telnet client to connect using TCP IP not Telnet or any other port options For connection information enter the IP address of the NetGuardian and Port 2002 For exa
10. 10 12 is logically equivalent to 1 3 1 4 1 5 2 6 amp amp 2 7 amp amp 3 10 amp amp 3 12 _AN D1 3 5De2 6_OR 7D3 10 12 is logically equivalent to 1 3 amp amp 1 4 amp amp 1 5 amp amp 2 6 2 7 3 10 3 12 o will not parse _AN Dl 2 Control will parse _ OR Gl will latch if any alarm in group is active 2 13 3 Relay Operating Modes A trap is sent on a relay COS for normal or echoed controls when the send trap option is selected A trap is also sent when an oRed relay is manually controlled A trap will not be sent for an ORed relay latched or released due to an alarm echo Each relay can be mapped to one alarm point Any system base or expansion point can be used Multiple alarm points cannot be mapped to the same control The operation of a control is determined by the first six characters of the control description The format DD PP is used to specify the display and point number of the alarm to be mapped to the control 2 13 3 1 Echoed Mode An echoed control reflects the state of the alarm for which it is assigned The user is blocked from using manual control commands like opr and r1s Description format DD PP where DD Display and PP Point Example 01 08 My Control Echoes the state of the alarm at display 1 point 8 to the relay see Figure 2 27 37 2 13 3 2 ORed Mode An ORed control is active if the alarm for which it is assigned is active or if the control has bee
11. Master system 38 NET T not The Neri LAN port is down Check LAN cable Ping to and from active the unit NET2 not 40 LNK Alarm No network connection detected Inactive Remove configured modem initialization string then power cycle the unit If alarm persists try resetting the Modem port from the TTY interface or contact DPS for possible RMA No Dial Tone During dial out attempt the unit did Check the integrity of the phone line not detect a dial tone and cable s t Define the IP Address where you SNMP Trap SNMP trap address is not defined and E would like to send SNMP trap events not Sent an SNMP trap event occurred or configure the event not to trap Check for failed notification events Over 250 events are currently queued that may be filling up the pager queue in the pager queued and are still trying There may be a configuration or communication problem with the notification events Notification A notification event like a page or Use RPT filter debug to help diagnose failed email was unsuccessful notification problems An error has been detected during modem initialization The modem did not respond to the initialization string Modem not responding Pager Queue Overflow Check what is connecting to the Modem RcvQ The modem port received more data Net uardian This alarm should not full than it was able to process occur Serial 1 RevQ full Serial 2 RevQ full Serial 3 RevQ full
12. Serial 4 RcvQ l full Serial port 1 or appropriate serial port Check proxy connection The serial number receiver filled with 8 K of data port data may not be getting collected mee hace 4 K if BAC active as expected Serial 6 RcvQ full Serial 7 RcvQ full Serial 8 RcvQ full 44 11 Disconnect whatever device is The Craft port received more data 46 Craft RcvQ full than it was able to process connected to the craft serial port This alarm should not occur Table A 3 System Alarms Descriptions continued 67 Note Table A 3 continues on following page Display Points Alarm Point Description Solution 56 NetGuardian NGDdx 1 Fail Expansion shelf 1 Under Ports gt Options verify the DX 1 fail communication link failure number of configured NGDdx units NetGuardian NGDdx 2 Fail Expansion shelf 2 Use PAR filter debug and port LEDs to oe DX 2 fail communication link failure help diagnose the problem Use DB9M to DB9M with null crossover for 62 11 il NetGuardian NGDdx 3 Fail Expansion shelf 3 cabling Verify the DIP addressing on DX 3 fail communication link failure the back of the NGDdx unit Chan Port has not forwarded any traffic in the time specified by the Channel Timeout Timer The channel Change the data port type to OFF or feature forwards data between two set the Channel Timer to a different ports so the NG may be used to setting analyze serial traffic using CHAN filter de
13. default password is dpstelecom 3 In the left frame there is Monitor menu button and an Edit menu button Most of the software configuration will occur in the Edit menu The following sections provide detailed information regarding these functions A N Hot Tip Ifthe Edit menu does not appear in the left frame after logging on it means that another station has already logged on as the primary user The maximum number of users allowed to simultaneously access the NetGuardian via Web is four The primary user is the only user with access to the editing features Exiting the Web interface without logging out prevents other users from accessing the Editing features as well Web sessions are tracked by IP Address and the session will time out after twelve minutes of inactivity unless configured with a longer Web timeout duration See section 2 14 Setting System Timers for more information NetGuardian Logon Password submit Tr DPS Telecom Fig 2 1 Enter your password to enter the NetGuardian Web Browser Interface 2 2 Entering System Settings From the System screen you can enter the name location contact features and SNMP community names Use the following steps to define your NetGuardian system information 1 From the Edit menu choose System see Figure 2 2 2 Enter the designated user name for your NetGuardian 3 Enter the location or address of the NetGuardian 4 Set the contact by entering the telephon
14. from derived formulas using the following operations _OR Set the current operation to OR AN Set the current operation to AND _XR Set the current operation to XOR D Tag to change the active display number Used like a comma to delimit numbers Used to specify a range of points Note Spaces included here are for readability purposes only A N Hot Tip e Precedence of the operations are always left to right e All number references can either be one or two digits 36 DPS Telecom NetGuardian Refresh Logout Upgrade Help we Energize NetGuardian w4 0C 0033 1D Description Tet State Trap Group a 1 01 17 RELAY1 Parse Normal oO 1 Edit n l AERA 2 01 18 RELAY2 Parse Normal Oo 1 3 _AND1 35 5D2 6_ORD32 Parse Normali o 1 fete 4 OR DO1 03 05D02 06 Parse N 1 S 1 eee Newel E suas SNMP _ANDO1 35 5 DR2 6_ OR Parse Normal F 1 Notification 6 _AND1 2 i Parse Normal F 1 EENE Pase na R 7 S Parse Normal E 1 ystem Alarms Parse Normal E 1 a Event Qual Timers a Fig 2 27 Derived control relays _ OR D1 3 5 is logically equivalent to 1 3 1 4 1 5 _AN D 1 3 5 De b _OR D3 7 is logically equivalent to 1 3 amp amp 1 4 amp amp 1 5 amp amp 2 6 3 7 _ OR DOL 03 05 DOe2 Ob _AN DO2 O7 DOZ
15. location to the pager of the on call technician and the email in box of the technician s supervisor Filter or Reset the NetGuardian Event Log The NetGuardian Event Log has been enhanced to support new NetGuardian G4 features e You can filter Event Log entries by Alarm Point Group to see only the alarms you want e You can reset the Event Log to clear old alarms from the display e You can reset the Event Log by Alarm Point Group for example clear power alarms while retaining intruder alarms Alarm Syne Makes Turnup and Testing Easy NetGuardian G4 also provides a new command to re synchronize all alarms This command clears all alarms so that a new notification is sent for all standing alarms You can easily test alarm connections during turnup without rebooting the NetGuardian unit 2 Unit Configuration 2 1 Logging on to the NetGuardian For Web Interface functionality the unit must first be configured with some basic network information If this step has not been done refer to the NetGuardian User Manual for initial software configuration setup 1 To connect to the NetGuardian from your Web browser you must know its IP address or domain name if it has been registered with your internal DNS Enter it in the address bar of your Web browser It may be helpful to bookmark the logon page to simplify access 2 After connecting to the NetGuardian s IP address enter your password and click Submit see Figure 2 1 Note The factory
16. of any alarms that have been triggered in the NetGuardian s base alarms ping targets analogs system alarms and any NetGuardian discrete expansions 52 3 2 Monitoring Base Alarms Address http 126 10 220 63 main html DPS Telecom NetGuardian lv EJ Go Links Refresh Logout Upgrade Help Base Alarms S Summar Base Alarms aas Summary Ping Targets Analogs Ti Laas Sel Port Transmit NetGuardian v4 0A 0286 mz Fig 3 2 View the status of the Base Alarms from the Monitor gt Base Alarms screen Point Description State 1 EQUIP MAJOR Critical 2 EQUIP MINOR Clear 3 INTRSN Clear 4 BEACON Clear 8 SIDELT Clear 6 HMDTY Clear 7 H20 LEAK Clear 8 FIRE Clear 9 TXA ACTIVE Clear 10 TXB ACTIVE Clear 11 DELAYED Clear 12 FUSE 112 10 Clear 19 FUSE 112 11 Clear 14 RECTIFIER 1 Clear 15 RECTIFIER 2 Clear 16 RECTIFIER3 Clear This selection provides the status of the system s base alarms by indicating if an alarm has been triggered Under the State column the description defined in Edit menu gt Point Groups will appear in red if an alarm has been activated The description defined in Edit menu gt Point Groups will be displayed in green when the alarm condition is not present 53 3 3 Monitoring Ping Targets Address http 126 10 220 63 main html lm Eco Link
17. operate controls 1 Select Controls from the Monitor menu 2 Under the State field choose a command Opr operate Rls release or Mom momentary 3 Click Submit Data to issue the control Hot Tip The control relay s normal state open or closed is determined by a PCB jumper Operating a control thus changes the normal state of the relay energizes it until it is released de energized The momentary command energizes the relay for approximately one second before it is released again 57 3 8 Event Logging Address http 126 10 220 63 main html m Eco Links Tre DPS Telecom NetGuardian Refresh Logout Upgrade Help Evt Date Time Grp State PRef Description 1 01 01 2000 00 00 01 1 Critical 1 1 EQUIP MAJOR 2 01 01 2000 00 00 00 1 Clear 11 33 Unit Reset 3 01 01 2000 00 00 00 1 Critical 11 33 Unit Reset Event Log Select Select vl NetGuardian v4 0A4 0286 Fig 3 8 Monitor the last 100 events recorded by the NetGuardian in the Event Log window sg User defined description of the event as entered in the alarm point and relay Table 3 A Event Logging window field descriptions UN New Feature The NetGuardian Event Log has been enhanced to support new NetGuardian G4 features e You can filter Event Log entries by Alarm Point Group to see only the alarms you want e You can reset the Event Log to clear old alarms from the display e You can reset the Event Log by Alarm Point Gro
18. pnt T D 54 into the base URL This allows the user to specify the extension For example if the base URL is http www dpstele com amp pntID3 pdf the link for the base alarm at point 1 would be http www dpstele com basel pdf A N Hot Tip Any file type that is viewable in your Web browser e g word document PDF txt etc is a linkable file 4 The same link structure applies to the Ping Alarms System Alarms and Analog Alarms fields See Table 2 D for specific URL extension link information Base URL web page link Base1 html Base32 html Ping Alarms Ping1 html Ping32 html System Alarms System1 html System64 html Analog Alarms Analog1 html Analog8 html Table 2 D Specific link extensions Using the amp pntID5 code in the base URL enables you to link to any file type viewable in your Web browser 2 4 3 Setting Up The SNMP Use the following steps to define your NetGuardian system information From the Edit menu choose SNMP see Figure 2 6 Enter the community name for SNMP GET requests Enter the community name for SNMP SET requests Enter the community name for SNMP TRAPs Define the IP address of your trap manager Set to 255 255 255 255 if not using Define the UDP port set by the SNMP manager to receive traps usually 162 Select the Format in which you want your traps to be sent to your manager in Click Submit to save your system information settings Rane pay ES DPS Telecom NetGuardian Re
19. point can be assigned to one of eight groups which are identified with a user defined label Once the point groups are defined the Point Group IDs can be used to group base and system alarms see section 2 7 Configuring Base Discrete Alarms Use the following steps to define alarm messages for alarm point groups 1 To define the point groups select Point Group from the Edit menu 2 Then enter the appropriate descriptions in the Description When Set and When Clear fields for each point group 3 Click Submit Data to save the point group settings DPS Telecom N etG uardian Refresh Logout Upgrade Help amp Monitor Point Groups ID Description When Set When Clear 1 1 T Edit 2 3 Notification Base Alarms Accum Timer z Submit Data Ping Targets R R S o fed S 8 Event Qual Fig 2 18 Define the Alarm and Clear messages for up to eight different point groups 25 2 7 Configuring Base Discrete Alarms All of the NetGuardian s 32 discrete alarms are configured from the Edit menu gt Base Alarms screen Descriptions of the alarm point polarity normal or reversed whether to use an SNMP Trap or not and the primary and secondary pager used to report the alarm and group assignments are configured in this screen Use the following steps to configure base discrete alarm settings 1 From the Edit m
20. repy a Forward X SaN f By l B From NetGuardian30M dpstele com To jlee dpstele com Priority Normal Subject Event at dpstele com Date Fri May 27 9 08 v a dd Kb Unit Reset ALARM Fig 2 16 Email notification from the NetGuardian The email pager provides alarm notification via email with a description similar to that of the alpha numeric pager Use the following steps to configure the email notification settings 1 From the Edit menu gt Notification screen select an ID number to use see to Figure 2 14 Note Pager IDs are used in the alarm provisioning screen to designate the primary and secondary person device being paged when an alarm condition occurs or clears 2 Under the Type column select Email from the drop down menu see Figure 2 14 3 Enter the domain name of the email address under the Phone Domain heading This is the portion of an email address after the symbol in nameddomain com Note There cannot be any spaces in the domain name 4 Enter the email recipient s user name under the PIN Rcpt Por t heading This is the portion of an email address before the symbol in the nameddomain com Note There cannot be any spaces in the recipient s user name 5 Enter the IP address of the SMTP mail server in the IPA field 6 Click Submit Data to save your email notification settings 7 Click on the System link If you have not done so set up the from address sent in email messages sent from the NetGuardian by e
21. that channel varies between 1 and 5 VDC for that sensor which is to be reported as Fahrenheit native units where 1 volt represents 4 Fahrenheit and 5 volts represents 167 Fahrenheit To change any one analog alarm to measure current instead a dip switch setting must be changed Refer to the NetGuardian hardware user manual for details on jumper locations and positions The jumper inserts a 250 ohm shunt resistor across the input to convert the sensors current output to volts Use ohms law to find the voltage drop across the 250 ohm shunt resistor multiply the current by the resistance 250 ohms Please refer to the operation manual for your sensor to determine any other conversion factors This will allow you to correctly set the thresholds for over and under conditions DPS Telecom NetGuardian Refresh Logout Upgrade Help Pagers NetGuardian v4 0C 0033 ID Description Unit Major Under Minor Under Minor Over Major Over Trap primary secondary 1 EXTERNALTEMP E 79 0000 35 0000 35 0000 79 0000 m 0 lo 2 EXTERNAL HUMIDI RH 79 0000 35 0000 35 0000 79 0000 m o 0 i l 3 RADIO NORTH SOL VDC 79 0000 35 0000 35 0000 79 0000 m o 0 4 INTERNAL TEME E 79 0000 35 0000 35 0000 79 0000 wo 10 5 INTERNAL HUMIDT RH
22. the Date and Time screen or from an SNMP manager rs c am The date is entered in the mm dd yyyy format and the time is entered in the hh mm ss format Hot Tip The date and time can also be set from an SNMP manager Use the following steps to manually set the system s time and date 1 From the Edit menu select Date and Time see Figure 2 31 2 Enter the appropriate date the day of the week and time 3 Click Submit Data to save the data and time settings Note The date and time will need resetting following a power failure or reboot unless your NetGuardian is equipped with the real time clock option or network time is enabled See the section 2 15 1 for instructions on setting the network time configuration 41 2 15 1 Network Time Protocol Support DPS Telecom NetGuardian Refresh Logout Upgrade Help Filter IPA Date and Time Current Setting Notification Date Mar 31 2006 Point Groups Day Friday Base Alarms Time 11 04 27 Network Time Configuration ystem Alarms Accum Timer Ping Targets Time Server IPA 129 006 015 028 Time Server Port Controls Event Qual Timezone Observe DST Pacific ov Date and Time Alaskan L Hawaiian GMT Fig 2 32 Configure the Network Time Protocol feature in the Date and Time screen From the Edit menu select Date and Time Click on the Time Zone drop down menu and select
23. the new center point Note In order to have pan and tilt controls your Internet settings must be set to check for newer versions of stored pages every visit to the page see section 2 18 Camera Internet Settings 61 Pan Tilt Brightness STO Fig 3 12 Use the arrow buttons to use the pan and tilt features of the NetGuardian SiteCAM The preset number controls allow you to tilt to the four corners of the screen 1 4 To alter the screen size click on the Program link To adjust the brightness click on the to darken the image screen or to brighten it Click on STD to return to the default settings 3 10 2 Monitoring Multiple Cameras Address http 126 10 220 63 main html DPS Telecom NetGuardian Multi Camera Small size 160x120 lv Ba Links Refresh Logout Upgrade Help NetworkCamera Summary Base Alarms Ping Targets Analogs ystem Alarms Accum Timer ontrols Port Transmit Site Camera M le PressBrake D 9 a m Start Capture NetGuardian v4 0A 0286 Rane Upgrade Multi Camera Normal size 320x240 Restart Top Page Advanced Co Fig 3 13 View up to 4 multiple cameras SilkScreen PowerCoat You can monitor multiple cameras at one time by clicking the Multiple link To view individual screens you may select the site camera under the Monitor menu gt Camera drop down menu or click on the title of the screen you w
24. 0C 0033 Edit ilter IPA Notification Point Groups Base Alarms ystem Alarms Accum Timer Ping Targets El G san tae Event Qual Timers Fig 2 21 SNMP System Alarms Pagers ID NetGuardian Description Refresh Logout Upgrade Help Trap primary secondary 17 Timed Tick 0 0 18 19 20 21 33 Exp Module Callout Network Time Server Accumulation Event Duplicate IP Address Unit Reset H 8 8 8 0 lo D 0 0 36 Lost Provisioning SH a 37 DCP Poller Inactive K 38 LAN not Active 42 43 41 Modem not Responding No Dialtone SNMP Trap not Sent SS Ie Traps and primary or secondary pager devices can be selected for each system alarm The System Alarms screen allows you to individually set the notification method for each system alarm See Appendix A for system alarm point descriptions Use the following steps to configure your system alarm notification settings 1 Fromthe Edit menu select the System Alarms link see Figure 2 21 2 Check the Tr ap box to send an SNMP trap for that alarm point Selecting the box will set that point to send a SNMP trap leaving the box blank will set that point to not send an SNMP trap Set the primary and secondary pagers with a pager ID from your defined pag
25. 1 AarmEntry 1 See Table 4 1 Tbl B2 1 Identity points Tbl B3 2 DisplayGrid points Ident DisplayEntry 1 3 6 1 4 1 2682 1 4 1 1 3 6 1 4 1 2682 1 4 2 1 Manufacturer 1 Port 1 Tbl B1 0 1 OV_Traps points _OV_vTraps 1 3 6 1 4 1 2682 1 4 0 PointSet 20 PointClr 21 SumPSet 101 R ime 1 Firmware Version 3 Display 3 DateTime 4 DispDesc 4 ResyncReq 5 PntMap 5 Must be set to 1 to perform the resync request which will resend TRAPs for any standing alarm ComFailed 103 ComRestored 014 P0001Set 10001 through P0064Set 10064 P0001Clr 20001 through P0064CIr 20064 Tbl B5 5 AlarmEntry points 1 3 6 4 1 2682 1 4 5 1 5 Tbl B3 3 ControlGrid points ControlGrid 1 3 6 1 4 1 2682 1 4 3 Port 1 Address 2 Point 4 Action 5 APntDesc 5 AState 6 For specific alarm points see Table B6 Description _Port_ Address Display Points piso 1 M8 99 oa tf 1 32 SP 2 aR 5 C onein f 09 1 1 35 68 Poisp2 Nodatr 90 1 2 132 69 a H H E SOI Avalon 1 R a ORE RT EH H ORO 8 S E R EH f o OR S a a RT EH f o 1 5 _ 50 ee oeme f o 1 8 500 yop Avalos 5 R o a reme f o 1 7 50 a a ae reme f o 8 50 C maor o OR a m ee e EEREN oreen f 0 OTOR woa f o a a e reene H a a 0 16 meore o fo Ee Module Catout 0 1 11 e Pea fe fs o
26. 196 9193 9196 poo J 1 5 Analog Channel 8257 8260 9257 9260 p99 1 6 Analog Channel 8321 8324 9321 9324 poo J 1 7 Analog Channels 8385 8388 9385 9388 9 1 8 Analog Cnanneie 8449 8452 9449 9452 9J 1 9 Analog Channel7 ETT 9513 9516 9 1 10 Analog Channels 8577 8580 9577 9580 9 1 11 Relays System Alarms See table below 8641 8674 9641 9674 2 4 ee Aam tte eee f 4 2 NetGuardian 480 as DX Alarms 1 64 reo NetGuardian Expansion 1 Relays 1 8 or NetGuardian 480 as DX Relays 1 4 99 1 13 NetGuardian 480 as DX Alarms 65 80__ 6081 6096 7081 7096 oo 1 14 NetGuardian Expansion 2 Alarms 1 48 6129 6177 7129 7177 99 1 15 NetGuardian Expansion 2 Relays 1 8 1 6193 6200 7193 7200 9 1 16 NetGuardian Expansion 3 Alarms 1 48 6257 6305 7257 7305 Peo 1 17 NeGuaraian Expansion 3 Relays 1 8 6321 6328 7321 7328 Table A 1 Display descriptions and SNMP Trap numbers for the NetGuardian The TRAP number ranges shown correspond to the point range of each display For example the SNMP Trap Set number for alarm 1 in Display 1 is 8001 Set for alarm 2 is 8002 Set for alarm 3 is 8003 etc The TRAP number descriptions for the Analog channels 1 8 are in the following order minor under minor over major under and major over For example for Analog channel 1 the Set number for minor under is 8129 minor over is 81
27. 3 temperature sensor either 4 or 8 2 Under the Unit column click on the abbreviated units link e g VDC RH F etc to convert the reference units and the native units for that analog channel see Figure 2 24 3 InReference l enter iF internal Fahrenheit in the box next to VDC the space may already contain the abbreviation VDC see Figure 2 24 This enables the NetGuardian s pre configured temperature settings Repeat this step for Reference 2 4 Set your desired thresholds see section 2 12 for instructions Current Sensor 1 Inthe Description field enter a description in the analog channel you are using for the integrated current sensor either 5 or 7 for power feed A or 6 for power input B 2 Set your desired thresholds see section 2 12 for instructions Be sure to set your thresholds in reference to your NetGuardian s power input e g 24 VDC 48 VDC or wide range 2 12 2 Analog Polarity Override iF internal temperature sensor in fahrenheit or iC for celsius oV override polarity VDC to positive oV override polarity VDC to negative If you have a positive powered NetGuardian you may want to use this feature if you are using the internal battery sensor The Web Browser Interface will override oV and oV tags and show VDC So you won t have to view an uncommon looking tag while in monitor mode Analog Accuracy 1 of analog range 2 12 3 Analog Step Sizes Analog Step Sizes Input Voltage Ra
28. 30 major under is 8131 and major over is 8132 64 SNMP Trap s Points Description Set Clear Pi Retays E R 9641 E 2 E ZH 78 3 Retays RE ZH 9643 O H S E ZH 9 Sma seas 9645 6 Reas E Z 0646 fe Reas E ZH 0648 50 i 2 9692 3 4 9694 5 s 7 269 s 2 3 703 3 8704 Table A 2 Display 11 System Alarms point descriptions 5 5 5 5 5 5 5 5 6 6 6 Note See Table A 3 for detailed descriptions of the NetGuardian s system alarms Alarm Point Description Solution Toggles state at constant rate as Timed Tick configured by the Timed Tick timer To turn the feature off set the Timed variable Useful in testing integrity of Tick timer to 0 SNMP trap alarm reporting Disable Building Access Control BAC by setting the BAC Unit ID to 0 If Building Access is being used then investigate the ECU alarm source or don t associate notification with the alarm event Try pinging the Network Time Server s IP Address as it is configured If the ping test is successful then check the port setting and verify the port is not being blocked on your network Alarm is triggered whenever an alarm point from an Entry Control Unit ECU is collected A notification event may be associated with the alarm to force a call out or trap Exp Module Callout Network Time Communication with Network Time Server Server has failed An alarm has been standing for the time configured under Ac
29. 5 255 255 255 255 255 255 255 u 7 255 255 255 255 255 255 255 255 Event Qual 8 255 255 255 255 255 255 255 255 6 255 255 255 255 255 255 255 255 al 10 255 255 255 255 255 255 255 255 Fig 2 8 Select Filter IPA from the Edit menu to configure your Filter IPA table 12 2 4 5 Changing Craft Port Communication Settings Use the following steps to change the craft port communication settings From the Edit menu gt Ports screen scroll down to the Craft section see Figure 2 9 You can set the baud rate for the craft port to 300 1200 2400 9600 19200 38400 57600 115200 Default l 2 Baud is 9600 Under the Wf mt word format field select the appropriate data bits parity and stop bits setting to match your terminal emulation software or device connected to the NetGuardian craft port Default designation is 8 N 1 Click Submit Data to save the craft port settings DPS Telecom NetGuardian v4 0C 0033 System Logon Bots a Point Groups System Alarms aaa canis Event Qual Select v o NetGuardian Refresh Logout Upgrade Help DHCP o Base URL MAC Address 00 10 81 00 03 59 Baud a800 lt WFmt RNI v qann Fig 2 9 Configure the front panel craft port parameters from the Ports screen
30. A N Hot Tip The timer settings are accurate to one tick This means that if a timer is set to one minute it may actually respond anywhere from zero to two minutes If your target time is one minute then set the timer to 60 seconds so that it will respond anywhere from 59 61 seconds 13 Set the Web Edit Timeout time between 5 120 minutes This determines the period of time a Web edit page may be active without any activity A logon is required if a Web edit timeout occurs The default Web edit time is 10 mins Note The time units are preset to minutes by default and cannot be changed 40 14 Set the Web Monitor Refresh time between 5 120 seconds This timer enables the user to specify how long the NetGuardian should wait before auto refreshing a Monitor page to the Web browser The default Web monitor refresh time is 60 seconds Note The time units are preset to seconds by default and cannot be changed 2 15 Setting the System Date and Time DPS Telecom NetG uardian Refresh Logout Upgrade Help Date and Time Current Setting Date 03 131 2006 RT gt x jay i asas Time n 98 Network Time Configuration Time Server IPA 255 255 255 255 Disabled Time Server Port 123 SG Timezone Pacific v Observe DST M i Date and Time HG Lo Fig 2 31 The current date and time can be entered from
31. Internet Explorer L Changing IPA Filter settings may make this unit unreachable From the LAN Please take caution and only Enable the IPA Table after submitting and verifying your other Filter IPA settings Fig 2 7 Filter IPA warning prompt Once enabled only the IP addresses in the table will be allowed access to the NetGuardian Select to Enable IPA Table Enter the IP address of the machine s you would like to give access to the NetGuardian Click Submit to save the configuration settings A N Hot Tip Entering a zero in any of the octet fields will declare that part of the octet to be a wildcard DN R WARNING Does not work with networks that assign IP addresses Use the wildcard field to open an entire subnet Two Modes Firewall Block specific addresses Filter table only allow specific addresses Hot Tip Filter IPA table is primarily used for diagnostic purposes and should not be required unless to increase security Tore DPS Telecom NetGuardian Refresh Logout Upgrade Help Enable IPA Table o ai Block these Addresses Firewall Mode Enable Disable Ports ID Address mea 1 255 255 255 255 255 255 255 255 2 255 255 255 255 255 255 255 255 part cause _ 3 255 255 255 255 255 255 255 255 4 255 255 255 255 255 255 255 255 5 255 255 255 255 255 255 255 255 oases 6 25
32. Leb 10 220 199 5000 if port 5000 is selected and 126 10 220 199 is the unit s IP address See Figure 2 17 for an example message and Table 2 H for TCP message format information 2 5 7 Num17 Pager Setup The Num17 Pager can receive point addresses of alarms It is quite similar to the Numeric Paging format in the way it receives and reports alarms However on certain pager systems the symbol will cause a freeze or other undesirable situations Num17 eliminates the symbol from the pages it receives and reports alarms as a 17 digit series of numbers 24 User the following steps to configure Num17 Pager settings 1 From the Edit menu gt Notification screen select an ID number to use refer to Figure 2 14 Note Pager IDs are used in the alarm provisioning screen to designate the primary and secondary person device being paged when an alarm condition occurs or clears 2 Under the Type column select Num1 from the drop down menu see Figure 2 14 3 Enter the phone number of the numeric pager under the Phone heading followed by commas for example 55 12121131415 Placing a comma after the phone number initiates a two second pause per comma This allows enough time for the pager to answer before the NetGuardian sends the alarm information The Baud Wfmt and IPA fields are not used from Num17 pager types 4 Click Submit Data to save the configuration settings 2 6 Defining Point Groups A N New Feature Each NetGuardian Alarm
33. NetGuardian s discrete alarms system alarms ping alarms or analog alarms may be echoed to activate a relay in the event that alarm is triggered However a relay set to echo an alarm point cannot be manually activated To allow the relay to be manually activated while still maintaining its echoed status the relay point must be set to ORed See sections 2 13 1 1 and 2 13 1 2 for information regarding echoing and ORing alarm points to relays 2 13 1 1 Echoing alarm points to relays In the Descriptionfield see Figure 2 26 enter the display alarm point a dash and the description of the alarm you wish to echo For example if echoing discrete alarm 8 enter 01 08 your alarm description The display and alarm point are formatted as DD PP where DD the display number and PP the point number or GX where X is the group number See Appendix A for a complete list of display and point numbers 2 13 1 2 Oring echoed alarm points In the Descriptionfield enter the display alarm point an under bar _ and the description of the alarm you wish to set to ORed For example if ORing discrete alarm 8 enter 01 08 vour alarm description The display and alarm point are formatted as DD PP where DD the display number and PP the point number or GX where X is the group number See Appendix A for a complete list of display and point numbers 2 13 2 Derived Control Relays and Virtual Alarming Control relays and virtual alarms can be created
34. S8 Ports DPS Telecom NetGuardian Refresh Logout Upgrade Help z fA z 3 a a a gt O S 0 gt Data Ports pan CR LF Mode RTS Times lID Description Baud WFmt In Out Head Tail Pool aT 1 9600 Y B N lgnore Ignore 10 0 o 2 9600 x RN x Ignore x Ignore w Jo lo E S 3 a00 lt RNI lt Ignore v Ignore wilo o Fi _ 4 9800 8 N 1 SI ignore S ignore lo 0 m T vT T r lcs 5 9600 lt AH X Ignore W inore 0 eater acne i 6 9600 v BNI lgnore Ignore SEI 10 0 Oo eee Ping Taraets 7 9600 RN Ignore Ignore SI 10 0 E 8 9600 8N1 Ignore Ignore fo lo 7 o Event Qual Submit Data Timers B BAC 17 Fig 2 12 Select SPS8 port type from the Edit gt Ports Data Ports screen The SPS8 port type can be selected in the Type option when configuring data ports with NGEdit4 or the Web Browser Interface However you may only edit SPS8 port descriptions in NGEdit4 The Web Browser Interface will allow you to set SPS8 type but not the port descriptions The Serial Port Switch 8 SPS8 is an external device hub that allows the connection of up to eight serial port devices to a single NetGuardian data port When an SPS8 port is selected the NetGua
35. Select PPP and Telnet access privileges in the Edit menu gt Logon gt Logon Profiles screen 9 Select Logon in the Edit menu A N Hot Tip There can be up to 16 different user names and each one must have its own password 10 Click the Available link or the user you want to have PPP and Telnet access privileges 11 Under the Access Privileges section check the PPP and Telnet boxes 12 Click Submit Data to save the configuration settings 13 Select Reboot in Edit menu to reboot the NetGuardian See section 2 21 Rebooting the NetGuardian You also need to configure your remote terminal modem in order to access your NetGuardian by following these steps Windows 98 users Set baud rate to 9600 Windows 2000 XP users In Modem Configuration General tab uncheck Enable modem error control and Enable compression Mac OSX users Use standard dial in 47 2 18 Building Access Controller Tore DPS Telecom Ports Filter IPA Notification Point Groups Base Alarms em Alarms Accum Timer Ping Targets Controls Event Qual Timers Date and Time NetGuardian BAC Unit ID N A Disabled Refresh Logout Upgrade Help Direction Enabled Entry Code Default Default 1 2 3 v Fig 2 36 Edit BAC configuration settings
36. Tura DPS Telecom Your Partners in Network Alarm Monitoring NetGuardian 832A G4 Web Browser oO OO Tr DPS Telecom NetG uardian Refresh Logout Upgrade Help Monitor Alarm Summary Type Active Alarms Base Alarms Ping Targets Analogs System Alarms Active Alarms Select x Select x Seet NetGuardian v4 0C 0033 Edit Visit our website at www dpstelecom com for the latest PDF manual and FAQs July 15 2013 D UM NETG4 Firmware Version 4 3A 0211 Revision History June 20 2013 March 22 2007 March 31 2006 May 25 2005 March 2 2005 December 30 2004 October 8 2004 March 8 2004 Added XBee DSCP device support Revised with new Display Mapping Revised to support firmware version 4 0C Revised to support 4 0A series updates SNMP v2 0c support Point Grouping Filter or Reset Event Log Alarm Sync etc Revised to support firmaware version 3 0J Proxy Time out Timer Revised to support 3 01 Revised to support firmware 3 0D Revised to support firmware 3 0B This document contains proprietary information which is protected by copyright All rights are reserved No part of this document may be photocopied without prior written consent of DPS Telecom All software and manuals are copyrighted by DPS Telecom Said software and manuals may not be reproduced copied transmitted or used to make a derivative work by either mechanical electronic or any
37. alarm point addresses alarm descriptions ging time of alarms and alarm state May be accessed using a terminal The T Mon may receive alarm information from the NetGuardian via dial up and T Mon Paging display alarm information alarm description and threshold status Only activates if DCP Poller is inactive l Provides alarm notification via email with a description similar to the Emaka MIP Paging Alphanumeric pager SNMP Pagin May send alarm status to multiple SNMP managers including the SNMP that ging alarms are reporting to The SNMP tray format is v1 Alarm status notification via multiple TCP or HTCP ports Connection from a TEP TSC Raging higher level master must be established for alarm notification Provides alarm notification in a manner similar to that of the Numeric pager However Num17 eliminates the symbol from the page Message is reported in the following order IP Display Address State When read on the pager it appears as follows 192 168 1 100 99 01 01 01 Table 2 G Notification formats Num17 Paging 20 2 5 1 Alpha Numeric Pager Setup The alpha numeric pager can receive text messages including alarm descriptions time of occurrence and point addresses Use the following steps to configure the alpha numeric pager settings 1 From the Edit menu gt Notification screen select an ID number to use See Figure 2 14 for pager descriptions Note Pager IDs are used in the alarm provisioning scree
38. ant to send an authenticated email to userdyourdomain com from fromadfromdomain com password authentic then use the following steps 1 Inthe Pin Rcpt field type authentic Click Submit Data to save your changes Click on the Edit menu gt System link In the Name field type user In the Location field type yourdomain com Click Submit Data to save the new system information settings Dr eS 2 5 5 SNMP Paging Setup The SNMP paging feature allows you to view alarm status from multiple SNMP managers in addition to the main one Use the following steps to configure the SNMP paging settings 1 From the Edit menu gt Notification screen select an ID number to use refer to Figure 2 14 Note Pager IDs are used in the alarm provisioning screen to designate the primary and secondary person device being paged when an alarm condition occurs or clears 2 Under the Type column select SNMP from the drop down menu see Figure 2 14 Set the SNMP port under the PIN Rcpt Por theading usually 162 4 Enter the IP address of the SNMP manager in the IPA field ies Note SNMP trap format is v1 23 2 5 6 TCP Paging Setup lt MSG_BEG 00001 gt VID DPS Telecom FID NetGuardian SNMP v4 0B 0033 SITE Yale Office PNT 99 01 01 01 DESC RECTIFIER 1 STAT CLEAR DATE 01 01 2001 TIME 12 17 02 lt MSG_END 00001 gt Fig 2 17 Example TCP message MSG_BEG Sequential message number used to group the message and detect miss
39. bug The Craft Timeout Timer has not been reset in the specified time This feature is designed so other machines Craft Timeout J may keep the TTY link active If the TTY interface becomes unavailable to the machine then the Craft Timeout alarm is set Ca Enable DCP timestamp polling on the Event Que Full The Event Que is filled with more than master so events are collected or 500 uncollected events reboot the system to clear the alarm Table A 3 System Alarms Descriptions continued Chan Port Timeout Change the Craft Timeout Timer to 0 to disable the feature 68 4 2 Appendix B SNMP Manager Functions The SNMP Manager allows the user to view alarm status set date time issue controls and perform a resync The display and tables below outline the MIB object identifiers Table B 1 begins with dpsRTU however the MIB object identifier tree has several levels above it The full English name is as follows root iso org dod internet private enterprises dps Inc dpsAlarmControl dpsRTU Therefore dpsRTU s full object identifier is 1 3 6 1 4 1 2682 1 4 Each level beyond dpsRTU adds another object identifying number For example the object identifier of the Display portion of the Control Grid is 1 3 6 1 4 1 2682 1 4 3 3 because the object identifier of dpsRTU is 1 3 6 1 4 1 2682 1 4 the Control Grid 3 the Display 3 dpsRTU 1 3 6 1 4 1 2682 14 0 1 2 3 4 5 DisplayEntry 1 NVRamSection
40. com which arise out of or are related to the non fulfillment of any covenant or obligation of End User in connection with this Agreement This Agreement shall be construed and enforced in accordance with the laws of the State of California without regard to choice of law principles and excluding the provisions of the UN Convention on Contracts for the International Sale of Goods Any dispute arising out of the Agreement shall be commenced and maintained only in 76 Fresno County California In the event suit is brought or an attorney is retained by any party to this Agreement to seek interpretation or construction of any term or provision of this Agreement to enforce the terms of this Agreement to collect any money due or to obtain any money damages or equitable relief for breach the prevailing party shall be entitled to recover in addition to any other available remedy reimbursement for reasonable attorneys fees court costs costs of investigation and other related expenses 77 Warranty DPS Telecom warrants to the original purchaser only that its products a substantially conform to DPS published specifications and b are substantially free from defects in material and workmanship This warranty expires two years from the date of product delivery with respect to hardware and ninety days from the date of product delivery with respect to software If the purchaser discovers within these periods a failure of the product to substant
41. cum Timer The Accumulation timer enables you To turn off the feature under to monitor how long an alarm has Accum Timer set the display and been standing despite system reboots point reference to 0 Only the user may reset the accumulated time a reboot will not Accumulation Event Unplug the LAN cable and contact your network administrator Your Duplicate IP The unit has detected another node network and the unit will most likely Address with the same IP Address behave incorrectly After assigning a correct IP Address reboot the unit to clear the System alarm The unit has just come online The set alarm condition is followed Seeing this alarm is normal if the unit immediately by a clear alarm is powering up condition The internal NVRAM may be Use Web or latest version of NGEdit4 36 Provisioni damaged The unit is using default to configure unit Power cycle to see if rovisioning l configuration settings alarm goes away May require RMA Power Up Table A 3 System Alarms Descriptions Note Table A 3 continues on following pages 66 Display Points Alarm Point Description Solution _ If DCP responder is not being used then set the DCP Unit ID to 0 DCP Poller The unit has not seen a poll from the Otherwise try increasing the DCP Master for the time specified by the timer setting under timers or check DCP Timer setting how long it takes to cycle through the current polling chain on the
42. dian s connection speed Numeric pages don t come in or are cut off in the middle of the message What s wrong You need to set a delay between the time the NetGuardian dials your pager number and the time the NetGuardian begins sending the page message You can set the delay in the Pager Number field where you enter your pager number First enter the pager number then enter some commas directly after the number Each comma represents a two second delay So for example if you wanted an eight second delay you would enter 555 1212 in the Pager Number field What do I need to do to set up email notifications You need to assign the NetGuardian an email address and list the addresses of email recipients Let s explain some terminology An email address consists of two parts the user name everything before the sign and the domain everything after the sign To assign the NetGuardian an email address choose System from the Edit menu Enter the NetGuardian s user name in the Name field it can t include any spaces and the domain in the Location field For example if the system configuration reads Name netguardian Location proactive com Then email notifications from the NetGuardian will be sent from the address netguardian proactive com 75 The next step is to list the email recipients Choose Pagers from the Edit menu For each email recipient enter his or her email domain in the Phone Domain field and his or her user na
43. dress that is automatically acquired when the DSCP device is Modole Address High sync d with the NetGuardian Mod le Address Low oyto identification address that is automatically acquired when the DSCP device is sync d with the NetGuardian Update Frequency The rate that the DSCP device will collect information from the sensor Type The specific type of DSCP device Propane Monitor Track Monitor etc Level Detection Propane Sensor Type Only Read Frequency The DSCP device will read the propane level at this frequency and will remember the last read value Input 0 to disable this feature Level Threshold If the propane level reading differs by the Level Threshold value from the previous reading then the most recently read value will immediately be sent to the NetGuardian once Generator Running Detection Propane Sensor Type Only Gen Running When the specified alarm point from Generator Point Reference is set the timer Frequency value for Generator Running Frequency will override the timer value for Update Frequency under Module Configuration This takes effect after the next update Generator Point Specify the Display and Point attached to Gen Running Frequency Input 0 to Reference disable this feature Note Generator Run and Level Detection features are designed to detect changes faster while maximizing battery life They are entirely optional to use Refer to section 2 12 Analog Parameters for detailed instr
44. e 0 0 Ignore 0 0 Ignore 0 0 0 0 0 0 0 0 7 9600 8 N 1 Ignore Ignore 0 0 TCP N 8 9600 8 N 1 Ignore Ignore 0 U ICP N i Fig 2 10 Change the modem settings from the Edit menu gt Ports screen 14 Dial Pulse dial Tone dial Connect as answering modem Wait for dial tone Pause for the duration of S8 Wait for silence Switch hook flash Return to the command state es 5 Command echo Switch hook control Modem identification 5 5 Speaker volume Speaker activity 5 Online Responses es PP Pulse dial pT Tone dial O R Connect as answering modem pW Wait fordialtone Pause for the duration of SS Wait forsilence pi Switch hook flash i Return to the command state En m oa a Interrogate register Set register value Result codes 5 Result code set Reset Table 2 F Standard modem commands Hayes p Commandecho O Switch hook control Maden identification Spoakervolume Speakeractivity Oo Dine Qn f Responses O Tnterrogate register Setrregister value pS Resultcodes O Rosulteodeset O Po ORO O Note Modem commands may vary See your modem user manual for commands specific to your modem 2 4 7 Configuring Data Ports 1 8 Data port settings can be configured in the Edit menu gt Ports screen Use the following steps to define your data port settings 1 From the Ports wi
45. e Figure 2 14 3 Enter the phone number of the numeric pager under the Phone Domain heading followed by 7 commas e g 555 12127775 1 Placing a comma after the phone number initiates a two second pause per comma This allows enough time for the pager to answer before the NetGuardian sends the alarm information Note The Baud Wfmt and IPA fields are not used from numeric pager types 2 5 3 Text Paging Setup Text pages can receive information including the point addresses of alarms the alarm description time of the alarm and state alarm or clear The text pages may be viewed using a terminal such as HyperTerminal Use the following steps to configure the text paging settings 1 From the Edit menu gt Notification screen select an ID number to use refer to Figure 2 14 Note Pager IDs are used in the alarm provisioning screen to designate the primary and secondary person device being paged when an alarm condition occurs or clears Under the Type column select Text from the drop down menu see Figure 2 14 Enter the phone number of the text paging device under the Phone Domain heading Set the pager data rate i e 300 1200 2400 or 9600 The default baud is 1 200 Select a pager word format e g Data bits 7 or 8 Parity none N even E or odd O and Stop Bits 1 The default setting is 7 Even 1 veh Note To set up text paging from T Mon see the T Mon user manual 2 5 4 Email Notification Setup Rro BB
46. e either the default settings or plan your settings so that there is no conflict among the timers Specifically the FAIL time should be set to several times the CYCLE time to allow multiple PINGs before a FAIL is declared Likewise the CYCLE time should be set to several times the wait time Hot Tip 39 The smaller the CYCLE number the sooner you will find out about failures however you will increase traffic on your LAN 1 From the Edit menu select System Timers see Figure 2 29 2 Set the Cycle time This determines how often the NetGuardian will go through its list of ping targets and attempts to reach them with an ICMP ping Set the value between zero and 120 and set the units to either seconds or minutes Default is 60 seconds 3 Set the Wait time The NetGuardian waits after sending a ping request before it determines that the target is unreachable Set the value between zero and 12 and set the units to either seconds or minutes Default is 8 seconds 4 Set the Fail time This determines the period of time over which if a unit has not responded it is considered failed Set the value between zero and 120 and set the units to either seconds or minutes Default is 5 minutes 5 Set the Sound time This determines how long the NetGuardian s speaker will sound when an alarm occurs or clears The alarm condition will still be present after the speaker shuts off The sound timer only affects the duration of the audible alarm annu
47. e number or other contact information for the person or group responsible for this NetGuardian 5 The Features field is used for entering feature codes for future upgrades Do not change this code unless instructed by DPS Technical Support 6 Click Submit to save your system information settings Tf using email pager type refer to Section 2 5 for correct name and location field formatting DPS Telecom NetGuardian Refresh Logout Upgrade Help Al ETE Name NetGuardion NetGuardian w3 0C 0033 Location dpstele com edit Contact Phone Features DOCB 53 0C5C Unit ID 1 DCP Port 2001 Submit Data Select v v Fig 2 2 Configure the system information by selecting the System screen from the Edit menu Field T Description SSS OO Name Used to set the Name Location email address Note Name is the portion before the character Location Used to set the Name Location email address Note Location is the portion after the character this is a host name or IP address Information for how to contact the person responsible for this NetGuardian Contact s telephone number Used for entering feature codes for future upgrade features Unit ID User definable ID number for this NetGuardian DCP Address DCP Port Enter the DCP Port for this NetGuardian 1 8 serial otherwise UDP IP Port Table 2 A System fields 2 3 Changing the Logon Password The password can be configured from the Edit menu gt Logon scre
48. eature From the Edit menu click on the Event Qual drop down menu and select the appropriate group In the Display text box type 11 Inthe Point text box type the number of the relay you would like to change In the Value box type the amount of time You may not select more than 127 units In the Units box select the appropriate units seconds minutes or hours In the Type box select Alm Click Submit Data to save the changes SOO A E 38 2 14 Setting System Timers DPS Telecom NetGuardian Refresh Logout Upgrade Help Timers Value Units Cycle 1 120 lso sec Wait 1 12 8 sec Fail 1 120 5 min Sound 0 120 6 sec X Channel 1 120 IS o min Craft 0 120 lo min Event Qual a w DCP 0 120 30 sec Y Tmd Tick 0 60 Dste and Time PPP 0 120 15 min NTP Sync 0 120 60 min v Proxy 0 120 20 min Web Timeout 5 120 120 min Web Refresh 5 120 Min 1 2 3 4 5 6 7 89 Failure Min 0 1 2 3 4 5 Fig 2 30 Default timer settings The NetGuardian s System Timers allow you to control the rate of your pinging activity time of speaker sounding inactivity time for data ports and discrete alarm detect time Ping timer settings allow you to balance network traffic against alarm response times Although you can change the values from their default settings it is recommended that you us
49. een To define a pager as the primary or secondary notification of alarm conditions select the pager in the appropriate alarm point provisioning screens Hot Tip Refer to Section 2 9 Configuring Base Discrete Alarms and Section 2 9 Setting System Alarm Notifications for more information 19 lre DPS Telecom NetG uardian Refresh Logout Upgrade Help a L Monitor _ Notification ID Phone Domain Pin Rept Port Baud WFmt IPA Group NetGuardian v4 0C 0033 1 dpstele alarmtech 1200 7 E 7 M 055 113 105 127 ran O 2 dpstele supervisor 1200 7 61 w 055 113 105127 o 1200 lt 7 61 y 209 240 134 104 1 1200 7 6 1 m 255 255 255 255 1200 S 7 E 1 M 255 255 255 255 0 1200 7 E 1 255 255 255 255 7 Off 1200 7 E 1 4 255 255 255 255 8 Off K 1200 4 7 E 1 255 255 255 255 Select v Fig 2 14 Multiple notification methods and group assignments are configured from the Notification screen Pager Format Format recognizes numbers letters and symbols Can receive information Alphanumeric Paging including alarm point addresses alarm descriptions time of alarms and alarm state Format recognizes numbers only Message is reported in the following order Numeric Paging IP Display Address State When read on the pager it appears as follows 192 168 1 100 99 01 01 01 Text Padin Can receive information including
50. efining Point Groups 2 7 Configuring Base Discrete Alarms 2 8 Event Qualification Timers 2 9 Setting System Alarm Notifications 2 10 Configure the Accumulation Timer O O N NN oO fF WwW wo Ae a N N N NY NNNN NN NN YN a a Prova o o oaoa E G W MMA O O G AON DOD OT BW DN 2 11 2 12 2 13 2 14 2 15 2 16 2 17 2 18 2 19 2 20 2 21 2 22 2 10 1 Disabling the Accumulation Timer Configuring Ping Targets Analog Parameters 2 12 1 Integrated Temperature and Battery Sensor Optional 2 12 2 Analog Polarity Override 2 12 3 Analog Step Sizes Configuring the Control Relays 2 13 1 Activating Relays from an Alarm Point s Change of Status 2 13 1 1 Echoing alarm points to relays 2 13 1 2 Oring echoed alarm points 2 13 2 Derived Control Relays and Virtual Alarming 2 13 3 Relay Operating Modes 2 13 3 1 Echoed Mode 2 13 3 2 ORed Mode 2 13 3 3 Normal Mode 2 13 4 Override Default Relay Momentary Time Using Event Qualification Setting System Timers Setting the System Date and Time 2 15 1 Network Time Protocol Support Configuring DSCP Devices Configuring PPP Modes Building Access Controller Camera Settings Alarm Sync Saving Changes or Resetting Factory Defaults Rebooting the NetGuardian Web Server Monitoring Chapter 3 3 1 3 2 3 3 3 4 3 5 3 6 3 7 3 8 3 9 3 10 Alarm Summary Window Monitoring Base Alarms Monitoring Ping Targets Monitoring Analogs Monitoring DSCP Devices Monitoring System Alarm
51. en gt Master Password section The minimum password length is four characters however DPS recommends setting the minimum password length to at least five characters You can also configure security logon profiles to individual access rights and security dial back functions in the Logon Profile screen See section 2 3 1 for dial back and logon profile configuration information Note The factory default password is dpstelecom DPS Telecom strongly recommends that the default password be changed Use the following steps to change the logon password 1 From the Edit menu select Logon N Enter the minimum password length you wish to set Enter your new password in the Password and Confirm Password fields 4 Click the Submit Data button ie DPS Telecom NetGuardian Refresh Logout Upgrade Help C ie NetGuardian v4 0C 0033 F T Minimum Length 5 enw Password QuistLogon E EE Do User Password Call Back Phone L massa 1 JLEE mar i ne 4 AVAILABLE 5 AVAILABLE 6 AVAILABLE 7 AVAILABLE Evert Qual f aaun 9 AVAILABLE 2 3 1 Logon Profiles and Access Rights Creating logon profiles allows you to grant personnel access to certain functions of the NetGuardian without allowing access to sensitive or secure areas of the database Use the following steps to create logon profiles 1 From the Edit menu select Logon then click on the Available link See Figure 2 3 2 Enter the user inf
52. enu select the Base Alarms link see Figure 2 19 2 Enter a description for each discrete input alarm being used in the Description field 3 Under the Polarity column you can choose to reverse the polarity or leave it normal If you select Normal a contact closure is an alarm If the Reverse option is selected the alarm is clear when closed 4 Select the Trap check box to send an SNMP trap for that alarm point in the event of an alarm condition Leave the box blank if you do not wish the NetGuardian to send an SNMP trap 5 Set the primary and secondary pagers with a pager ID from your defined pager list See Section 2 5 Setting up Notification Methods for more information Note The NetGuardian will notify both the primary and the secondary notification device when point status changes both alarm and clear 6 Under the Group column enter the appropriate point group ID see section 2 6 Defining Point Groups 7 Under the Qual column click the None link to configure an event qualification time setting for the alarm point The Event Qual screen will appear refer to section 2 8 Event Qualification Timers for more information 8 Click Submit Data to save base alarm configuration settings A N Hot Tip The pager device can be an ASCII terminal T Mon element manager email or multiple SNMP managers as well as an alpha or numeric pager 26 DPS Telecom NetGuardian Refresh Logout Upgrade Help N
53. er list See Section 2 5 Setting up Notification Methods for more information Note The NetGuardian will notify both the primary and the secondary notification device when point status changes both alarm and clear Under the Group column enter the appropriate point group ID see section 2 6 Defining Point Groups Click Submit Data to save the configuration settings 29 2 10 Configure the Accumulation Timer Jrd DPS Telecom NetG uardian Refresh Logout Upgrade Help A L Monitor Display Reference 1 NetGuardian v4 0C 0033 Point Reference 12 Point Description FUSE 112 10 Point Status Clear Event Threshold 00 days 00 hours 00 minutes Accumulated Time 00 00 00 dd hh mm Accumulated Since 02 Jan 2000 01 29 Reset Accumulation Timer Select Fig 2 22 Define the Accumulation Timer settings to send an Accumulation Event alarm Po Field scription The amount of time allowed to accumulate before the Accumulation Event Event Threshold system alarm is set Maximum is 45 days Accumulated Time The total time the monitored point has been in ALARM state Accumulated Since Indicates the last time the accumulation timer was reset Placing a check mark here will reset the timer when the user presses the Reset Accumulation Timer Submit button Table 2 1 Fields in the Accumulation Timer screen The NetGuardian s Accumulation Timer keeps a running total of the amount of time a point is i
54. et the data ports to of f in the Type field When set to of f the port is no longer associated with a TCP socket which effectively disables the port from direct access Use the following steps to select proxy connections 1 From the Edit menu gt Ports screen scroll down to the Data Ports section 2 Enter a description and click on the TCP link see Figure 2 11 3 Under the Type column click on the drop down menu and select the appropriate proxy connection see Figure 2 13 4 Click the Submit Data button to save your configuration settings Torc DPS Telecom NetGuardian Refresh Logout Upgrade Help NetGuardian v4 0C 0033 Data Ports CR LF Mode RTS Times Description In Out Head Tail Ignore Ignore 10 Filter IPA Ignore Ignore 10 Ignore Ignore 10 Notification Point Groups Ignore Ignore Base Alarms System Alarms Accum Timer Ignore Ignore Ignore Ignore Ping Targets Ignore Ignore Analogs Ignore Ignore Controls Fig 2 13 Set proxy connections in Edit menu gt Ports screen gt Data Ports 2 5 Setting Up Notification Methods The Edit menu gt Pagers screen allows you to configure several alarm notification methods in addition to pagers Each notification method is defined as a pager type in this scr
55. etGuardian v4 0C 0033 AU ry a System Alarms aoa Analogs nts Base Alarms Pagers ID Description Polarity Trap primary secondary Group Qual 1 EQUIP MAJOR Tair yy o 3 2 1 None 2 EQUIP MINOR Normal o 0 0 il None 3 INTRSN Normal v oO 1 2 1 None 4 BEACON Normal E 1 2 1 None 5 SIDE LT Normal oO 1 2 1 None 6 HMDTY Normal oO 1 2 1 None 7 H20 LEAK Normal o 1 2 1 None 8 FIRE Normal E 1 2 1 None 9 TA ACTIVE Normal E 1 2 1 None 10 TXB ACTIVE Normal o 1 2 1 None 11 DELAYED Normal E 0 0 1 None 12 FUSE 112 10 Normal o 1 2 1 None 2 8 Event Qualification Timers DPS Telecom NetGuardian T Refresh Logout Upgrade Help NetGuardian v4 0C 0033 Use the following steps to configure your Event Qual timer settings 1 From the Edit menu select from the Event Qual drop down menu 2 a ta Ports on PA lect L a a race crs re See Event e pa N Fig 2 20 Edit the Even Qualification Timer settings from the Edit gt Even Qual screen Event Qual
56. f Server Undefined 99 1 1 20 Duplicate IP Address 99 1 1 2 Undefined 99 1 11 22 32 Powerup 99 1 3 Undefined 99 1 11 3435 o tost f 1J 3 DCP poll inactive 99 1 1 37 nee ae a E e Undefined 99 1 11 39 40 Modemnot_ 99 1 11 41 Nodialtone 99 1 1 42 SNMPtrapnot 99 1 11 43 PagerQue 99 1 1 4 Notification 99 1 1 4 CraftRCvafull 99 1 11 4 ModemRcva 99 1 11 47 Data 1 8RCvQ 99 1 11 4855 NGDax 1 3 fail 99 f 1 11 56 58 CHANtimeout 99 1 1 62 C CRT imet 09 1 1 e Table B 6 Alarm Point Descriptions No data indicates that the alarm point is defined but there is no description entered 70 Undefined indicates that the alarm point is not used 4 3 Appendix C SNMP Granular Trap Packets Tables C 1 and C 2 provide a list of the information contained in the SNMP Trap packets sent by the NetGuardian SNMP Trap managers can use one of two methods to get alarm information 1 Granular traps not necessary to define point descriptions for the NetGuardian or 2 The SNMP manager reads the description from the Trap Table C 1 UDP Headers and descriptions aaa a E 1 3 6 1 2 1 1 6 0 1 3 6 1 4 1 2682 1 4 5 1 1 99 1 1 1 eS H 1 3 6 1 4 1 2682 1 4 5 1 2 99 1 1 1 1 3 6 1 4 1 2682 1 4 5 1 3 99 1 1 1 1 3 6 1 4 1 2682 1 4 5 1 4 99 1
57. fresh Logout Upgrade Help L Monitor l NetGuardian v4 0C 0033 SNMP Community Names Get public Set public System Trap public citer PA ID IPA Port Format Retry Seconds sme 1 255 255 255 255 S fez a zep T v 1 Ti a 2 255 255 255 255 162 v2cnform 1 1 Point Groups R System Alarms eats Las Event Qual Fig 2 6 SNMP Menu 10 Community name for SNMP requests The SNMP port is the UDP port set by the SNMP manager to receive traps usually set to 162 Select between SNMPv1 TRAP SNMP v2c TRAP and SNMP v2c INFORM Table 2 E Fields in the Edit gt SNMP settings Defines the SNMP trap manager s IP address Set to 255 255 255 255 if not using E 2 4 4 Filter IPA Config and Operation The Filter IPA table allows you to increase the NetGuardian s network security by allowing or blocking packets from specified IP addresses Addresses which appear in the table will be processed by the NetGuardian Defined IP addresses associated with network cameras or the network time server are automatically processed and will not be filtered out by this feature Broadcast packets of 255 255 255 255 and ARP requests for the NetGuardian IP address are also not filtered 1 Fromthe Edit menu select Filter IPA 2 A warning prompt will appear see Figure 2 7 Click OK to continue or Exit to cancel Microsoft
58. hods for more information Note The NetGuardian 832A G4 will notify both the primary and the secondary notification device when 31 point status changes both alarm and clear 6 Under the Group column enter the appropriate point group ID see section 2 6 Defining Point Groups 7 Click Submit Data to save the configuration settings 2 12 Analog Parameters Each of the NetGuardian 832A G4 s analog channels must be individually configured to monitor data The ADCs analog to digital converters support a range of 70 to 94 VDC There are four alarm trip points thresholds in ascending order major under minor under minor over and major over You can choose the values for each of the thresholds on all channels As with the other alarms you can designate whether or not to send an SNMP trap when a threshold is crossed The primary secondary pager used to report the alarm is also set here The thresholds must be set from Under to Over in either ascending or descending potential or current order Thus the settings of 10 5 5 and 10 corresponding respectively to major under minor under minor over and major over is valid The analog alarms are set to measure voltage by default and the thresholds are reported as native units For example you may set Channel 3 to measure outside temperature If you were using a sensor with a measurable temperature range between 4 to 167 Fahrenheit 20 to 75 Celsius The voltage for
59. ially conform to the specifications or that the product is not substantially free from defects in material and workmanship the purchaser must promply notify DPS Within reasonable time after notification DPS will endeavor to correct any substantial non conformance with the specifications or substantial defects in material and workmanship with new or used replacement parts All warranty service will be performed at the company s office in Fresno California at no charge to the purchaser other than the cost of shipping to and from DPS which shall be the responsiblity of the purchaser If DPS is unable to repair the product to conform to the warranty DPS will provide at its option one of the following a replacement product or a refund of the purchase price for the non conforming product These remedies are the purchaser s only remedies for breach of warranty Prior to initial use the purchaser shall have determined the suitability of the product for its intended use DPS does not warrant a any product components or parts not manufactured by DPS b defects caused by the purchaser s failure to provide a suitable installation environment for the product c damage caused by use of the product for purposes other than those for which it was designed d damage caused by disasters such as fire flood wind or lightning unless and to the extent that the product specification provides for resistance to a defined disaster e damage caused by unauthorized attachmen
60. in the Edit menu gt BAC screen The Building Access Controller BAC option is only available if the BAC is installed on the NetGuardian See BAC user manual for more information Use the following steps to configure the BAC settings 1 Enter a password for each door point being used The passwords entered here are for turnup and test procedures only and are only effective until the BAC provisioning information is downloaded from an T Mon master Once the information is downloaded from T Mon the passwords entered here will be replaced with the new passwords 2 Enter the BAC unit ID number This is the DCP address of the BAC module It must match the base address being polled by the Master Any range from 1 255 is acceptable or enter zero to disable A N Hot Tip When Direction is enabled users are required to enter a 1 for Enter immediately following their password or a 4 for Exit immediately following their password Be sure to define the data port you are using for the ECU as an ECU type See Section 2 4 6 1 Data Port Types If there is no information downloaded from the T Mon regarding a door point with a NetGuardian password the NetGuardian password will remain valid 48 2 19 Camera Settings The NetGuardian SiteCam provides users with live streaming video of their remote sites The direct pan and tilt features allows users to visually check the status of their sites from the convenience of their desk
61. ing MSG END _ messages e g 00001 00002 etc VID Vendor ID FID NetGuardian Firmware ID SITE NetGuardian system name PNT Point ID port address display point See Appendix A for display mapping Status of the alarm Clear or Alarm Table 2 H TCP alarm message field descriptions The NetGuardian offers alarm status notification via multiple TCP ports When an alarm condition occurs an alarm condition formatted according to Figure 2 17 will be sent to the specified TCP points for use by a higher level master This connection must be established by the master Any applicable alarm activity occurring prior to an established connection will be discarded Use the following steps to configure the TCP paging settings l From the Edit menu gt Notification screen select an ID number to use see Figure 2 14 Note Pager IDs are used in the alarm provisioning screen to designate the primary and secondary person device being paged when an alarm condition occurs or clears Under the Type column select TCP from the drop down menu see Figure 2 14 In the Pin Rcpt Portfield enter the NetGuardian TCP port number where alarm messages will be sent from 1 to 65 536 Multiple ports can be defined by defining multiple pager IDs as TCP pagers and then entering the desired ports The TCP message can be viewed by a Telnet session by connecting to the NetGuardian s IP address and the TCP port entered in this screen For example Telnet to
62. ing Targets cone Event Qual a NetGuardian Refresh Logout Upgrade Help Base URL MAC Address 00 10 81 00 03 59 Baud 3600 v WFmt BNA v Ring Count i Answer Init amp Q6 A x Hp Dial Init CR LF Mode RTS Times ID Description Baud WFmt In Out Head Tail Type Pool 1 200 8 amp N1 ignore Ignore O O TP N 2 L E 9600 8N1 ignore ignore O Q ICP N aE 9600 8N1 ignore ignore O 0O ICP N aE E 9600 8N1 Ignore Ignore 0 o I N T T T T T T T T T T Fig 2 34 Edit the Modem settings for the PPP server in the Edit menu gt Ports screen gt Modem section Select Ports from the Edit menu Scroll down to the Modem section Inthe Ring Count field enter a ring count greater than zero see Figure 2 34 In Answer Init String field type amp b Click Submit Data to save your Modem changes 46 DPS Telecom NetGuardian Refresh Logout Upgrade Help rs E User DPS NetGuardian v4 0C 0033 Password 6666666666 Confirm Password 6666666666 System p Call Back Logon Ports Access Privileges amin O ame DB Edit O Monitor oO Res mate O System Alarms Control o Reach Through o E ies TB Analogs i Ls U Event Qual PPP lt Submit Date Fig 2 35
63. ion 2 4 7 2 for more information UDP Makes reach through available at UDP ports up to 4 UDP ports available CHAN Creates logical bridge to odd even partner The odd even partners are pairs of 1 2 3 4 5 6 and 7 8 This allows the NetGuardian to view communication traffic in either direction when inserted in the serial communication path between two devices This is accomplished by going in to the NetGuardian with one device and out to the other device from the odd even partner port Data is passed directly from one port to its odd even partner without being altered in any way This ability greatly simplifies troubleshooting communication problems by isolating the non communicating device When CHAN is selected the NetGuardian automatically activates the odd even partner as CHAN Baud rates for the odd even pairs can be set to any available rate except for any combination of 19200 and 38400 between the two ports Use SPO filter debug to analyze protocol traffic in a terminal CRFT Causes the data port to have the same functionality as the front panel craft port CA Allows the user to capture debug information The debug information is stored in the receive queue of the NetGuardian See section 3 8 Monitoring Data Port Activity for more information This is used primarily as a troubleshooting feature lt ECU For use if an ECU is connected to this port see section 2 17 Building Access Controller 2 4 7 2 Defining SP
64. ish to view individually To configure your multiple camera settings click on the Setup Multiple link see Figure 3 13 62 mene Multi Camera Summary Base Alarms Pan Tit Registration Modification Scan e Ping Targets 1 2nd Network Camera T Enable Analogs ystem Alarms IP Address or Host Name Camera Name 1 to 15 Characters 2 3rd Network Camera I Enable IP Address or Host Name l Camera Name 1 to 15 Characters l Accum Timer Controls Exp 1 Controls Exp 1 Alarms Event Log Port Transmit Monitor a erate ae ets ares Las Ls S 3 4th Network Camera I Enable or feceive Multi le s SN le IP Address or Host Name l Site Camera Camera Name 1 to 15 Characters l Start Capture Viewer NetGuardian v3 0D 0105 Save Cancel Fig 3 14 Enter the IP Address or Host Name of each camera and title your camera Before you can setup multiple camera views you will need to set up your camera for live streaming See your camera user manual to configure your camera for live streaming You may only use up to 15 alphanumeric characters to name your camera Once you have finished click the Save button 63 4 Appendixes 4 1 Appendix A Display Mapping EEA ee SSS eS eee ee poo J 1 1 Discrete Alarms 1 32 8001 8032 9001 9032 poo 1 2 PingTable 8065 8096 9065 9096 9J 1 3 AnalbogChannel1 8129 8132 9129 9132 9 1 4 Analog Channel 2 8193 8
65. ives the port number entered here Data ports 2 8 receive the next 7 port y numbers in ascending order i e TCP port 3000 through port 3007 at the IP address 2 4 2 Using the Base URL Field The NetGuardian allows users to turn each alarm point description into a hyperlink When utilized the alarm description for each alarm point that appears in the monitor mode for base alarms ping targets or system alarms becomes a link that directs technicians managers to specific Web pages or to other files viewable by a Web browser This allows users to create easily accessible informational databases on how to handle specific alarm conditions or other instructions The hyperlinked page or file will be displayed in the main window frame of the NetGuardian Web browser Follow the directions below to create hyperlinks for alarm point descriptions l 2 From the Edit Menu select Ports Scroll down to the Base URL field see Figure 2 5 Enter your base URL e g http www dpstelecom con The NetGuardian creates the links from the alarm point descriptions based on the URL Once the base URL is entered the NetGuardian automatically attaches a unique suffix to each alarm point For example if the base URL is http www dpstelecom comthe link for the base alarm at point 1 would be http www dpstele com basel htm Base Alarm Point 2 would be http www dpstele com basec htmland so on To add a suffix other than htm1 to the hyperlinks insert the text S
66. ize the NVRAM Note Some changes require a reboot of the NetGuardian to take effect see Section 2 21 Rebooting the NetGuardian 1 From the Edit menu select NVRAM see Figure 2 39 Select Write to cause the current data in RAM to be written to NVRAM and then verified 3 Select Initialize to reload factory defaults into NVRAM DO NOT SELECT THIS OPTION UNLESS YOU WANT TO RE ENTER ALL OF YOUR CONFIGURATION INFORMATION AGAIN 4 Select Purge BAC to delete the Building Access Controller profile database 50 DPS Telecom NetGuardian Refresh Logout Upgrade Help Action Description Write Writes current values to NVRam Initialize Sets NVRam to default values Peete R Ping Targets L Comos Event Qual Select Y Date and Time Te mer Ra aera T ES Deletes the BAC Profile Database LON Selec M Purge BAC Select Fig 2 39 NVRAM enables the NetGuardian to retain data even through a power loss 2 22 Rebooting the NetGuardian Click on the Reboot link from the Edit menu to reboot the NetGuardian after writing all changes to NVRAM Any changes to port settings require a reboot to take effect The window footer will display the text Reboot Needed if a reboot is necessary to initiate changes 3 Web Server Monitoring Chapter 3 The Web browser allows you to do full system monitoring for your NetGuardian which includes all alarms ping information relays analogs and system status
67. l an entire monitored device An alarm point is a number representing an actual contact closure that is activated when an alarm condition occurs For example an alarm point might represent a low oil sensor in a generator or a open closed sensor in a door A display is a logical group of 64 alarm points A port is traditionally the actual physical serial port through which the monitoring device collects data The address is a number representing the monitored device The terms port and address have been extended to refer to logical or virtual ports and addresses For example the NetGuardian reports internal alarms on Port 99 address 1 Q What characteristics of an alarm point can I configure through software For instance can I configure Point 4 to sense an active low normally closed signal or Point 5 to sense a level or edge A The NetGuardian alarm points are level sensed and can be software configured to generate an alarm on either a high normally open or low normally closed level Q When I connect to the NetGuardian through the craft port on the front panel it either doesn t work right or it doesn t work at all What s going on A Make sure your using the right COM port settings The standard settings for the craft port are 9600 baud 8 bits no parity and 1 stop bit Flow control must be set to none Flow control normally defaults to hardware in most terminal programs and this will not work correctly with the NetGuardian
68. lid logon password is entered If a valid password is entered users will see accepted Disconnecting The NetGuardian will then hang up and dial back to the users modem using the number entered in the logon profile When the NetGuardian dials back the user will be logged on to whatever security access that user has been granted in their logon profile Hot Tip To enable dial back security at least one of the access privileges must be activated and a call back phone number must be defined As long as the dial back security mode is enabled that will be the only method of external dial up access to the unit 2 4 Configuring Port Parameters The Edit menu gt Ports screen allows you to configure the ethernet modem craft port and data port settings 2 4 1 Ethernet Ports Use the following steps to configure the ethernet port settings 1 Configure the NetGuardian ethernet port by clicking on the Ports link from the Edit menu 2 Enter the appropriate information for your ethernet port in the corresponding fields Refer to Figure 2 5 and Table 2 C 3 Click Submit Data to save your configuration settings DPS Telecom NetGuardian G4 Refresh Logout Upgrade Help NET 1 Monitor NetGuardian G4 v4 1B 0411 Unit Address fi 26 010 210 192 126 010 210 192 Subnet Mask 255255192000 255 255 192 000 eaan Gateway 126 010 220 254 126 010 220 254 O e MAC Address
69. me in the PIN Rcpt Port field You must also enter the IP address of an SNMP server in the IPA field 6 Technical Support DPS Telecom products are backed by our courteous friendly Technical Support representatives who will give you the best in fast and accurate customer service To help us help you better please take the following steps before calling Technical Support 1 Check the DPS Telecom website You will find answers to many common questions on the DPS Telecom website at http www dpstelecom com support Look here first for a fast solution to your problem 2 Prepare relevant information Having important information about your DPS Telecom product in hand when you call will greatly reduce the time it takes to answer your questions If you do not have all of the information when you call our Technical Support representatives can assist you in gathering it Please write the information down for easy access Please have your user manual and hardware serial number ready 3 Have access to troubled equipment Please be at or near your equipment when you call DPS Telecom Technical Support This will help us solve your problem more efficiently 4 Call during Customer Support hours Customer support hours are Monday through Friday from 7 A M to 6 P M Pacific time The DPS Telecom Technical Support phone number is 559 454 1600 Emergency Assistance Emergency assistance is available 24 hours a day 7 days a week For emergency as
70. mple to connect to the NetGuardian using the standard Windows Telnet client click Start click Run and type Telnet lt NetGuardian IP address gt 2002 How can I back up the current configuration of my NetGuardian There are two ways NGEdit can read the configuration of your NetGuardian and save the configuration to your PC s hard disk or a floppy disk With NGEdit you can also make changes to the configuration file and write the changed configuration to the NetGuardian s NVRAM The other way is to use File Transfer Protocol FTP You can use FTP to read configuration files from or write files to the NetGuardian s NVRAM but you can t use FTP to edit configuration files Q Can I use my NetGuardian as a proxy server to access TTY interfaces on my third party serial equipment A You can use Data Ports 1 8 located on the back of the NetGuardian to connect to serial devices as long as Po your devices support RS 232 To make a proxy connection you must define the correct TCP port for each serial port To define TCP ports you must first connect directly to the NetGuardian through its IP address Once you have connected to the NetGuardian you can define the TCP ports through the NetGuardian s TTY or Web Browser Interface configuration interfaces What do the terms alarm point display port and address mean These terms define the exact location of a network alarm from the most specific an individual alarm point to the most genera
71. n an alarm state to send an Accumulation Event system alarm once the total time exceeds a defined threshold Refer to Table 2 1 for field descriptions Use the following steps to configure the accumulation timer settings 1 Goto the Edit menu and select the Accum Timer link see Figure 2 22 2 Inthe Display Reference field enter the corresponding display number to be monitored 3 Inthe Point Reference field enter the corresponding alarm point to be monitored 4 Inthe Event Threshold row enter the appropriate running total days hours and minutes a point is in a alarm state in order to send an accumulation event system alarm 5 Click Submit Data to save the configuration settings 30 Hot Tip Only check the Reset Accumulation Timer box if you wish to reset the timer The Point Description Point Status Accumulated Time and Accumulated Since fields are not configurable These fields will show the corresponding data of the point you configure for the accumulation timer after you have hit the Submit Data button 2 10 1 Disabling the Accumulation Timer To disable the accumulation timer set all fields for the event threshold days hours and minutes to 0 2 11 Configuring Ping Targets DPS Telecom NetGuardian Refresh Logout Upgrade Help Ping Targets
72. n manually activated The user will see the relay mode displayed in red text Note This will not work with Boolean equations Description format DD PP_ where DD Display and PP Point Example OL_O amp _My Control ORs the state of the alarm at display1 point 8 to the relay see Figure 2 27 2 13 3 3 Normal Mode Relay energized state is similar to alarm point polarity A normal control is latched when the relay state is opr and open when the relay state is r 1s Conversely an inverted control is latched when the relay state is rls and open when the relay state is opr In normal mode the description does not follow formatting for echoed or ORed modes Example My Control Normal relay operation see Figure 2 27 2 13 4 Override Default Relay Momentary Time Using Event Qualification DPS Telecom NetGuardian Refresh Logout Upgrade Help A ETA PRef Timer NetGuardian v4 0C 0033 z 7 7 7 n a ID Display Point Value Units 2 11 l2 10 sec 3 11 3 20 sec v ain sec m eme o 5s in 5 10 soc D ra a 5 FST Ee oo i E z E a see Rg 7 i c 8 11 8 10 sec v 9 L sec v 10 coc Event Qual 11 i sec iS 12 sec X None M Fig 2 28 Using Event Qualification to override default relay momentary time Use the following steps to override default relay momentary time using the NetGuardian s Event Qualification f
73. n to designate the primary and secondary person device being paged when an alarm condition occurs or clears Under the Type column select type Al pha from the drop down menu see Figure 2 14 Enter the phone number of the Alpha numeric pager under the Phone Domain heading Enter a personal identification number under the PIN Rcpt Por t heading Set the pager data rate i e 300 1200 2400 or 9600 The default baud is 1200 Select a pager word format Data Bits Parity Stop Bits The default setting is 7 Even 1 SN PS GS 01 s TOWER L LI IGHTSAl arm gt 9 S 06 20 00 Applicable to T Mon and IAM only Display number Alarm point number Alarm status 1 alarm O clear Time Net Guardian sent page Alarm point description Alarm status 10 Time amp date pager received Fig 2 15 Alpha numeric pager description 1 i pi 5 E 1 Number of pages js K 2 Unit name 2 3 Port and Address et Guardian 14 9 20 OMONDaAS 10 2 5 2 Numeric Pager Setup The numeric pager can receive point addresses of alarms Use the following steps to configure the numeric pager settings 1 From the Edit menu gt Notification screen select an ID number to use see Figure 2 14 Note Pager IDs are used in the alarm provisioning screen to designate the primary and secondary person device being paged when an alarm condition occurs or clears 2 Under the Type column select Numeric from the drop down menu se
74. nciation Set the value between zero and 120 and set the units to either seconds or minutes 6 Set the Channel time This determines the period of time over which if there is no activity on the data ports designated as channel ports see Section 2 2 4 it is considered failed Set the value between zero and 120 and set the units to either seconds or minutes Alarm activity is indicated in Display 11 Point 62 See Appendix A Display Mapping 7 Set the Craft time This determines the period of time over which if the device connected through a port designated as a craf t port doesn t reset the timer an alarm will be triggered Set between 0 and 120 min or sec Alarm activity is indicated in Display 11 Point 63 See Appendix A Display Mapping 8 Set the DCP time Set between 0 120 sec or min This determines the period of time over which if the NetGuardian does not receive a DCP poll to trigger an alarm Once the alarm is triggered then dial back up may be enabled if a T Mon pager profile is configured 9 Set the Timed Tick between 0 60 minutes This is a keep alive or heartbeat function that can be used by Masters who don t perform integrity checks For example if you entered 30 the NetGuardian would notify you every 30 minutes See section 2 5 Setting Up Notification Methods for paging information 10 Set the PPP time Set between 0 120 for onDemand mode 11 Set the NTP Sync Set between 0 120 sec or min
75. ndow scroll down to the Data Ports section see Figure 2 11 2 Under the options heading enter in the appropriate number of NetGuardian Discrete Expansions 1 3 installed Entering zero disables these options 3 Enter a description for each port with a connected device The communication settings for each port can be configured for baud rate word format and to ignore or remove CR LF carriage return line feed characters in either the input or output data stream 4 Advanced settings can also be configured when you select an appropriate data port type See section 2 4 7 1 to select the appropriate data port type setting for your application A N Hot Tip NGDdx is an abbreviation for NetGuardian Expansion Expansion units enable you to scale from 32 base alarms and 8 base relays to a maximum of 176 alarm and 32 relays You can also have one NG480 configured as 15 a DX hooked up as an expansion unit The NG480 will give you an additional 80 alarms and 4 relays Note You can have either 1 NG480 or 1 to 3 NGDdx units You cannot have both at the same time DPS Telecom NetG uardian G4 Refresh Logout Upgrade Help a Modem Monitor Ring Count f Answer Init l NetGuardian G4 v4 1K 0343 Dial Init CRLF Mode RTS Times a tenet ID Description Baud WFmt In Out Head Tail Type Pool 1 115200 sma ignore ignore
76. nge Resolution Step Size 0015 V Table 2 J Analog step sizes 34 2 13 Configuring the Control Relays DPS Telecom NetGuardian Refresh Logout Upgrade Help a Controls Monitor ma ro Energize NetGuardian v4 0C 0033 1D Description Test State Trap Group sea 1 01 17 RELAY1 Parse Normal o E Edit e T aaa 2 01 18 RELAY2 Parse Normal o 1 Logon 3 AND1 35 5D2 6_0RD3 7 Parse Normal o 1 rote 4 OR DO1 03 05D02 06 Parse Normal 1 Le eae ert a b suas O 5 _ANDO1 35 5 DR2 6_OR Parse Normal Oo ih etiicstion 6 _AND1 2 Parse Normal o 1 Errr Pes nome E 7 Parse Normal o 1 System Alarms l 8 Parse Normal E 1 L Sns Aos Event Qual timers l Fig 2 26 Configure controls in the Edit menu gt Controls screen The Relays of the NetGuardian 832A G4 can be identified and configured using the Edit menu gt Controls screen A description can be entered for each of the relays You can also designate whether or not to send SNMP Traps when a relay is actuated Relays are normally open N O by default A circuit board jumper can be changed for each control to make it normally closed N C Refer to the NetGuardian user manual for PCB settings and jumper positions 1 From the Edit menu select the Controls link see Figure 2 26 Inthe Descriptionfield ente
77. ntering the appropriate information in the Name and Location fields The email notification from the NetGuardian will appear as follows namedlocation A N Hot Tip Most email programs can be set to perform a certain action if a message is received from a specified address 22 such as moving the message to a special Alarms folder Use the address entered in the Systems screen for such purposes 8 Click Submit Data to save your new system information settings Note The from email address is for identification purposes It is not necessarily a real email address that can be replied to unless one is entered 2 5 4 1 SMTP POP3 Authentication Support This section contains steps to configure your NetGuardian for SMTP POP3 Authentication support Unauthenticated Emails The configuration setup will not change If you want the email to send to userdyourdomain com use the following steps 1 Inthe Phone Domain field type yourdomain com 2 Inthe Pin Rcpt field type user 3 Click Submit Data to save the configuration settings The from location is specified by the system info name and location strings which also do not change Use the following steps to configure the from location froma fromdomain com 1 Click on the Edit menu gt System link 2 Inthe Name field type from 3 Inthe Location field type fromdomain com 4 Click Submit Data to save the new system information settings Authenticated Emails If you w
78. o o OFF N 2 l 115200 8 N 1 Ignore Ignore 0 0 OFF N 3 115200 8 N 1 Ignore Ignore 0 0 FE N a 115200 8 N 1 Ignore Ignore 0 0 OFF N ad 5 115200 8 N 1 Ignore Ignore 0 0 OFF N G 6 115200 8 N 1 Ignore Ignore 0 0 OFF N 7 115200 8 N 1 Ignore Ignore 0 0 OFF N 8 115200 8 N 1 Ignore Ignore 0 0 OFF N Event Qual Select zl NGDdx O NONE gt lees eee D 2 DX units Ooo o oe O 3 DX units eonun DEE SSS z Saturday Mar 3 2007 8 17 NetGuardian G4 2007 DPS Telecom Fig 2 11 Configure the data port parameters from the Ports screen 2 4 7 1 Data Port Types Each of the NetGuardian s 8 data ports can be configured with different functions TCP Makes reach through available at TCP ports Telnet RTCP Raw TCP negates Telnet negotiation The RTCP Raw TCP Data Port negates Telnet negotiation and will allow all characters including FF to pass straight through from IP to serial or serial to IP HTCP High speed TCP port only 1 HTCP port is available An HTCP or High speed TCP data port which operates in Telnet Raw mode is essentially the same as a RTCP port except that it has better performance and is more robust when transferring streaming data like a data file Unlike RTCP ports the user can only assign one port as HTCP PTCP Permanent TCP during a proxy connection the connection will never time out SPS8 16 Serial Port Switch 8 allows eight serial devices to be connected to single port See sect
79. o Multiple SNMP Managers 32 Discrete Alarms amm 8 Analog Inputs buen W OCC eS e R U L 8 Controls 4 NIN Ml R LAN Visibility of 8 Serial Devices Cell Phone Pager Dial Up Access Fig 1 2 NetGuardian 832A G4 has the capacity to monitor IP aware devices network presence and also interfaces discrete alarm points and controls at your network sites 1 2 Potential Problems using Web Interface in a Secure Proxy Network Using the Web Browser Interface for the NetGuardian in a secure proxy network can cause certain problems to occur If you are logged on to the NetGuardian from within your network through a proxy and another user from within your network tries to access the same NetGuardian the second user will not need to login to the NetGuardian Both users will essentially be logged in using the same IP address because of the masking done by the proxy server 1 3 What s New in NetGuardian 4 0 The NetGuardian G4 series available April 2006 adds these new features SNMP v2c Support and Robust Message Delivery NetGuardian G4 supports SNMP v2c and the SNMP INFORM command which permits robust delivery of alarm notification to your SNMP manager Alarm Point Grouping Each NetGuardian Alarm point can be assigned to one of eight groups which are identified with a user defined label Some of the ways you can use Alarm Point Grouping include Alarm Severity Levels Configure the NetGuardian to indicate assigned ala
80. om the Edit menu and enter appropriate values in the Get Set and Trap fields Does the NetGuardian support MIB 2 and or any other standard MIBs The NetGuardian supports the bulk of MIB 2 Does the NetGuardian SNMP agent support both NetGuardian and T MonXM variables The NetGuardian SNMP agent manages an embedded MIB that supports only the NetGuardian s RTU variables The T MonXM variables are included in the distributed MIB only to provide SNMP managers with a single MIB for all DPS Telecom products 74 gt O How many traps are triggered when a single point is set or cleared The MIB defines traps like major alarm set cleared RTU point set and a lot of granular traps which could imply that more than one trap is sent when a change of state occurs on one point Generally a single change of state generates a single trap but there are two exception to this rule Exception 1 the first alarm in an all clear condition generates an additional summary point set trap Exception 2 the final clear alarm that triggers an all clear condition generates an additional summary point clear trap What does point map mean A point map is a single MIB leaf that presents the current status of a 64 alarm point display in an ASCII readable form where a represents a clear and an x represents an alarm Q The NetGuardian manual talks about eight control relay outputs How do I control these from my SNMP manager A The control
81. ormation in the appropriate fields See Table 2 B for field and access privileges descriptions 3 Click Submit Data to save the user profile Logon Profile 1 User Password Confirm Password Call Back Admin DB Edit Monitor SDMonitor Control Reach Through Modem Telnet 1911919119 PPP L Fig 2 4 Configure access privileges for users in the Logon Profile screen Profile Field User Enter a username or a user description 18 characters maximum Enter a unique user password 4 character minimum Password Note This password will be used by the NetGuardian to determine whether or not to initiate the Call Back function and also if any limited access applies Confirm Password Re enter the password Call Back This is the phone number the NetGuardian uses to call back to the user s modem Access Privileges Enables the user to add modify logon profiles and NetGuardian password Admin information Note Selecting security also automatically activates the DB Edit DB Edit Enables the user to perform database edits in the NetGuardian Monitor SDMonitor Gontro Reach Through Modem Teint Table 2 B Logon profile field descriptions 2 3 2 Security Dial Back The Dial Back feature serves as an additional level of security when accessing the NetGuardian from the modem Once users are assigned a logon profile along with a unique NetGuardian logon password the unit can be set to initiate a dial back when a va
82. other means in whole or in part without prior written consent from DPS Telecom except as required by United States copyright laws 2013 DPS Telecom Notice The material in this manual is for information purposes and is subject to change without notice DPS Telecom shall not be liable for errors contained herein or consequential damages in connection with the furnishing performance or use of this manual Contents Visit our website at www dpstelecom com for the latest PDF manual and FAQs 1 Overview 1 1 Introduction 1 2 Potential Problems using Web Interface in a Secure Proxy Network 1 3 What s New in NetGuardian 4 0 2 Unit Configuration 2 1 Logging on to the NetGuardian 2 2 Entering System Settings 2 3 Changing the Logon Password 2 3 1 Logon Profiles and Access Rights 2 3 2 Security Dial Back 2 4 Configuring Port Parameters 2 4 1 Ethernet Ports 2 4 2 Using the Base URL Field 2 4 3 Setting Up The SNMP 2 4 4 Filter IPA Config and Operation 2 4 5 Changing Craft Port Communication Settings 2 4 6 Configuring Modem Port Settings 2 4 7 Configuring Data Ports 1 8 2 4 7 1 Data Port Types 2 4 7 2 Defining SPS8 Ports 2 4 7 3 Direct and Indirect Proxy Connections 2 5 Setting Up Notification Methods 2 5 1 Alpha Numeric Pager Setup 2 5 2 Numeric Pager Setup 2 5 3 Text Paging Setup 2 5 4 Email Notification Setup 2 5 4 1 SMTP POP3 Authentication Support 2 5 5 SNMP Paging Setup 2 5 6 TCP Paging Setup 2 5 7 Num17 Pager Setup 2 6 D
83. r a description for each control relay being used 3 Setthe Energize State to either Normal or Inverted Selecting Normal sets the relay s normal electrical state to De energized Selecting Inverted sets the relay s normal electrical state to Energized 4 Check the Trap box to send an SNMP trap for that alarm point Selecting the box will set that point to send a SNMP trap leaving the box blank will set that point to not send an SNMP trap 5 Under the Group column enter the appropriate point group ID see section 2 6 Defining Point Groups 6 Click Submit Data to save the configuration settings A N Hot Tip The Energize State is different than the normal state of the physical contact closure position of each relay which is determined by circuit board jumpers This gives you the added benefit of being able to monitor the wire In the event of a power failure the relay would de energize back to it s normal physical contact closure set by the circuit board jumper for that relay Check your jumper settings and relay connections before setting to Normal or Inverted Refer to the NetGuardian manual for jumper settings and relay connection options 4 Check the Trap box designate an SNMP trap when a control point operates 5 Click Submit Data to save the configuration settings 35 2 13 1 Activating Relays from an Alarm Point s Change of Status The NetGuardian allows the user to echo an alarm point state to activate a relay Any of the
84. rdian will negotiate the connection for the user To break the SPS8 connection and return to the normal NetGuardian interface type 00a and press Enter A N Hot Tip SPS8 ports do not support direct proxy You must navigate via the TTY menu Use the following steps to select a SPS8 port 1 From the Edit menu gt Ports screen scroll to the Data Ports section 2 Enter a description and click on the TCP link see Figure 2 11 3 Under the Type column click on the drop down menu and select SPS8 see Figure 2 12 4 Click Submit Data to save your configuration settings CAUTION If you initialize the NVRAM the NetGuardian will erase all SPS8 port descriptions A N Hot Tip If interfacing an IAM 5 to SPS8 through a NetGuardian set port type to TCP 2 4 7 3 Direct and Indirect Proxy Connections The NetGuardian supports two proxy connections direct and indirect In a direct proxy connection the user enters an IP address and port number to Telnet directly to a TCP serial port In an indirect connection the user navigates the TTY menu to select a proxy port Since the TTY interface is password protected indirect connections are preferred Some users prefer to disable direct proxy for all connections in order to enforce the password security provided by the TTY interface One way to disable proxy connections is to set the proxy port to an uncommon value This restricts the access of other users but it is more convenient and secure to s
85. relays are operated by issuing the appropriate set commands which are contained in the DPS gt O gt O Telecom MIB For more information about the set commands see Reference Information Display Mapping in any of the NetGuardian software configuration guides How can I associate descriptive information with a point for the RTU granular traps The NetGuardian alarm point descriptions are individually defined using the Web Browser Interface TTY or NGEdit configuration interfaces My SNMP traps aren t getting through What should I try Try these three steps 1 Make sure that the trap address IP address of the SNMP manager is defined If you changed the trap address make sure you saved the change to NVRAM and rebooted 2 Make sure all alarm points are configured to send SNMP traps 3 Make sure the NetGuardian and the SNMP manager are both on the network Use the NetGuardian s ping command to ping the SNMP manager 5 3 Pager FAQs Q A gt O gt O Why won t my alpha pager work To configure the NetGuardian to send alarm notifications to an alpha pager enter the data phone number for your pager in the Phone Number field This phone number should connect to your pager services modem Then enter the PIN for your pager in the PIN Rcpt Port field You don t need to enter anything in any of the other fields If you still don t receive pages try setting the Dial Modem Init string to ATS37 9 This will limit the NetGuar
86. ress Clear seta 33 Un Reset Clear 36 Lost Provisioning Clear 37 DCP Poller Inactive Clear 38 LAN not Active Clear 41 Modem not Responding Clear NetGuardian v4 0A 0286 42 No Dialtone Clear L pan 43 SNMP Trap not Sent l Clear 44 Pager Que Overflow Clear 45 Notification Failed Clear 46 Craft RevQ Full Clear 47 Modem Bed Full T Clear S Fig 3 6 View the status of the System Alarms from the Monitor gt System Alarms screen This selection provides the status of the system alarms by indicating if an alarm has been triggered Under the State column the description defined in Edit menu gt Point Groups will appear in red if an alarm has been activated The description defined in Edit menu gt Point Groups will be displayed in green when the alarm condition is not present Refer to Appendix A for system alarm trap numbers 56 3 7 Operating Controls Address http 126 10 220 63 main html MPE JD DPS Telecom NetGuardian Refresh Logout Upgrade Help L Montor ID Description Mode State 1 01 17 RELAY1 Echoed Ris Pina Tacos 2 01 18 RELAY2 Echoed 3 _AND1 35 5D2 6_ORD3 7 Normal 4 _OR DO1 03 05D02 06 Echoed 5 _ANDO1 35 5 DR2 6_ OR Normal 6 _AND1 2 Normal RIs lw Port Transmit 7 Normal Ris iv Port Recei 8 Normal Als ly NetGuardian v4 0A 0286 i Edit Fig 3 7 Issue controls from the Monitor gt Controls screen Use the following rules to
87. rm security levels like Critical Major Minor and Status in a variable binding within the SNMP TRAP or INFORM message so alarms can be sorted by severity even if your SNMP manager doesn t support severity levels Two Sets of Alarm Severity Levels With 8 alarm groups to work with you can easily create two different sets of severity levels For example you could separate power alarms rated from Critical to Status from environmental alarms also rated Critical to Status Custom Virtual Alarms Create virtual alarms based on easy formulas like All security alarms or Critical power alarms Flexible Custom Derived Controls NetGuardian G4 lets you create Derived Controls formulas based on Alarm Point Groups Granular Pager and Email Notification Selectively assign alarm points to specific pager and email notification recipients The NetGuardian can be configured to send pager notifications only for Critical or Major alarms or you can send power alarms to repair technicians and intrusion alarms to a security guard Global Support for Dual SNMP Managers NetGuardian G4 supports sending all SNMP TRAP and INFORM notifications to two global SNMP managers This makes it easier to configure a secondary SNMP manager and frees up your NetGuardian configuration for additional notification devices and more flexible alarm reporting You can easily send an alarm to your primary SNMP manager at the NOC to a secondary backup SNMP manager at another
88. s DPS Telecom NetGuardian Refresh Logout Upgrade Help E Ping Targets Summary Point Description State base Alarms 1 WER SERVER oles Banane 2 MAIL SERVER Clear 3 ROUTER G49 Clear 4 i ROUTER G48 LL Clear a 5 ROUTER G47 Clear Petia 6 Clear Port Transmit 7 Clear J 8 Clear 9 Clear 10 Clear NetGuardian v4 0A 0286 11 Clear gt 13 Clear 14 Clear 15 Clear 16 Clear v Fig 3 3 View the status of the Ping Targets from the Monitor gt Ping Targets screen This selection provides the status of the system s ping targets by indicating if an alarm has been triggered Under the State column the description defined in Edit menu gt Point Groups will appear in red if an alarm has been activated The description defined in Edit menu gt Point Groups will be displayed in green when the alarm condition is not present 54 3 4 Monitoring Analogs Address S http 126 10 220 63 main html x Go Links NetGuardian Refresh Logout Upgrade Help Chn Description Reading Units MjU MnU MnO MjO 1 EXTERNAL TEMP 75 0000 F x Boies 2 EXTERNAL HUMIDITY sooo RH a 3 RADIO NORTH SOUTH AGC 14 0000 VDC FETT 1 INTERNAL TEMP 65 0000 F Creal 5 INTERNAL HUMIDTY 20 0000 RH 6 BATTERY 52 0000 voc S _ NetGuardian v4 0A 0286 n Fig 3 4 View the status of the Analog
89. s Operating Controls Event Logging Monitoring Data Port Activity Monitoring Camera Activity 3 10 1 Pan and tilt Camera Controls 30 30 31 32 33 33 34 35 35 35 35 36 36 37 37 37 38 40 41 42 44 47 48 49 49 50 50 51 52 53 54 54 55 56 57 58 60 60 3 10 2 Monitoring Multiple Cameras Appendixes 4 1 Appendix A Display Mapping 4 1 1 System Alarms Display Map 4 2 Appendix B SNMP Manager Functions 4 3 Appendix C SNMP Granular Trap Packets 4 4 Appendix D ASCII Conversion Frequently Asked Questions 5 1 General FAQs 5 2 SNMP FAQs 5 3 Pager FAQs Technical Support End User License Agreement 61 63 63 65 68 70 71 72 72 73 74 75 75 1 Overview NetGuardian 832A WA l s RC A ED 0s telecom ae as S SSS E ELS SK ly Rea d L Z b K e TE E Fig 1 1 NetGuardian 832A G4 monitors alarms pings network elements and reports via SNMP pager or email 1 1 Introduction The NetGuardian s Web Browser Interface lets you manage alarms and configure the unit through the Internet or your Intranet You can quickly set up alarm point descriptions view alarm status issue controls and configure paging information and more The NetGuardian supports Internet Explorer versions 4 0 and above and Netscape Navigator versions 4 7 and above internet Explorer 9 Netscape Sb Emad Notificabon z Text Messages TiMonXM A eei Reach Through 32 Ping Alarms Traps or Informs t
90. s from the Monitor gt Analogs screen This selection provides the status of the system s analogs by indicating if an alarm has been triggered The Monitor menu gt Analogs screen provides a description of each analog channel the current reading the units being read and alarm conditions major under minor under major over minor over according to your analog settings 3 5 Monitoring DSCP Devices Chn Description Reading Units Mju MnU MnO MjO 1 BATTERY VOLTAGE 0 0000 VDC 2 SOLAR VOLTAGE 0 0000 VDC 3 TEMPERATURE SENSOR 1 0 0000 VDC 4 TEMPERATURE SENSOR 2 0 0000 VDC 5 TEMPERATURE SENSOR 3 0 0000 VDC 6 TEMPERATURE SENSOR 4 0 0000 VDC Fig 3 5 View the status of the DSCP Analogs from the Monitor gt DSCP screen This Monitor gt DSCP screen provides a description of each DSCP device alarm point state and each DSCP device analog channel the current reading the units being read and alarm conditions major under minor under major over and minor over according to your analog settings 55 3 6 Monitoring System Alarms Address http 126 10 220 63 main html x zd Go Links DPS Telecom NetGuardian Refresh Logout Upgrade Help Aj Point Description State 47 Timed Tick Be dear 18 Exp Module Callout Clear aaa 19 Network Time Server Clear F 20 Accumulation Event Clear Contras 21 Duplicate IP Add
91. selected port See Appendix C ASCII Conversion for specific ASCII symbol conversion 59 DPS Telecom NetGuardian Refresh Logout Info Port Transmit Data 1 NO DATA a NetGuardian 2004 DPS Telecom Friday May 20 2004 5 52 Fig 3 10 To view the data being transmitted to the connected equipment select the data port number from the Monitor menu gt Port Transmit drop down menu Hot Tip Use the NetGuardian s CHAN feature to analyze bi directional communication between two device in real time see section 2 4 7 1 Data Port Types 60 3 10 Monitoring Camera Activity Address http 126 10 220 63 main html lv Go Links Refresh Logout Upgrade Help Tz DPS Telecom NetGuardian E Monitor Summary ase Al S Ping Targets Analogs System Alal Accum Timer Controls went Log Port Transmit T a ml Port Receive Site Camera l Select Restart Advanced Fig 3 11 Monitor live streaming video via the NetGuardian s Web browser Select the Site Camera drop down menu from the Monitor menu to view activity from the site camera Bandwidth usage in live streaming mode is rated at 146 kB per second Note The NetGuardian only sends the camera data when a user is monitoring the image 3 10 1 Pan and tilt Camera Controls Control left right and up down viewing options via the Pan Tilt options Clicking on the image will make that
92. sistance after hours allow the phone to ring until it is answered with a paging message You will be asked to enter your phone number An on call technical support representative will return your call as soon as possible 7 End User License Agreement All Software and firmware used in for or in connection with the Product parts subsystems or derivatives thereof in whatever form including without limitation source code object code and microcode including any computer programs and any documentation relating to or describing such Software is furnished to the End User only under a non exclusive perpetual license solely for End User s use with the Product The Software may not be copied or modified in whole or in part for any purpose whatsoever The Software may not be reverse engineered compiled or disassembled No title to or ownership of the Software or any of its parts is transferred to the End User Title to all patents copyrights trade secrets and any other applicable rights shall remain with the DPS Telecom DPS Telecom s warranty and limitation on its liability for the Software is as described in the warranty information provided to End User in the Product Manual End User shall indemnify DPS Telecom and hold it harmless for and against any and all claims damages losses costs expenses obligations liabilities fees and costs and all amounts paid in settlement of any claim action or suit which may be asserted against DPS Tele
93. support representatives If the problem cannot be corrected over the telephone and the product and problem are covered by the warranty the technical support representative will authorize the return of the product for service and provide shipping information If the product is out of warranty repair charges will be quoted All non warranty repairs receive a 90 day warranty Free Tech Support in Your Email The Protocol Alarm Monitoring Ezine The Protocol Alarm Monitoring Ezine is your free email tech support alert delivered directly to your in box every two weeks Every issue has news you can use right away Free Tech Support on the Web MyDPS Free Tech Support is Only a Click Away
94. t interprets a break key as an override to 9600 baud At slower baud rates normal keys can appear as a break The LAN line LED is green on my NetGuardian but I can t poll it from my T MonXM master Some routers will not forward to an IP address until the MAC address has been registered with the router You need to enter the IP address of your T MonXM system or your gateway in the ping table 5 2 SNMP FAQs Q A Q gt O PO Which version of SNMP is supported by the SNMP agent on the NetGuardian SNMP v1 and v2 0C on the NetGuardian G4 series How do I configure the NetGuardian to send traps to an SNMP manager Is there a separate MIB for the NetGuardian How many SNMP managers can the agent send traps to And how do I set the IP address of the SNMP manager and the community string to be used when sending traps The NetGuardian begins sending traps as soon as the SNMP managers are defined The NetGuardian MIB is included on the NetGuardian Resource CD The MIB should be compiled on your SNMP manager Note MIB versions may change in the future The unit supports a main SNMP manager which is configured by entering its IP address in the trap address field of Ethernet Port Setup You can also configure up to eight secondary SNMP managers which is configured by selecting the secondary SNMP managers as pager recipients Community strings are configured globally for all SNMP managers To configure the community strings choose System fr
95. the maximum output entered in the previous step 10 Enter the Point Group ID designated for each alarm level MjU Major Under MnU Minor Under MjO Major Over MnO Minor Under see section 2 6 Defining Point Groups 11 Follow these steps for each analog channel being configured 12 Click the Submit Data button to save the configuration settings DPS Telecom NetGuardian Refresh Logout Upgrade Help Analog Chan 1 Reference 1 Reference 2 Group ID VDC F VDC F MjU MnU MnO MjO Polarity Edit 1 35 0000 35 0000 35 0000 as o000 fe fe fe fe Noma lt o Notification Dil H System Alarms Ping Targets ull Event Qual L Fig 2 25 Reference 1 and reference 2 correspond to the minimum and maximum output values of your analog device l 2 12 1 Integrated Temperature and Battery Sensor Optional The optional integrated temperature and battery sensor allows the user to monitor surrounding temperature as well as the unit s current draw This is only available if the NetGuardian was purchased with this option If you are using the temperature or battery sensor you must dedicate an analog port to each one see user manual for connection information CAUTION Abort ambient room temperature cooler than the NetGuardian unit temperature Temperature Sensor 1 Inthe Descriptionfield enter a description in the analog channel you are using for the integrated 3
96. the appropriate time zone Put a check next to Observe DST if you are in an area that observes daylight saving You may also change the server IP Address that the NetGuardian syncs with by entering a the appropriate IP address inthe Time Server IPA field 5 Ifyou do not want your NetGuardian to sync with an NTP server simply set the Time Server IPA to 255 255 255 255 Note If Time Server IPA is set to 255 255 255 255 you will be able to manually adjust the date and time 6 Click Submit Data to save the date and time settings Pe 42 2 16 Configuring DSCP Devices A Note This feature requires a special firmware DSCP wireless support firmware restricts the use of some other NetGuardian G4 features such as GLD Building Access ECU and Cameras Craft Baud 9600 WFmt BND lt Ring Count 1 Answer Init Dial Init Data Ports CRILF Mode RTS Times ID Description Baud WFmt In Out Head Tail Type Pool 1 DSCPpot 9600 8 4 Ignore Ignore 0 0 DSCP N 2 7 115200 8 NA Ignore Ignore o 0 OFF N 3 Serial Device 1 115200 8 N 1 Ignore Ignore 0 0 OFF N 4 Serial Device 2 115200 8 01 Ignore Ignore 0 0 OFF N 5 115200 8N1 Ignore Ignore 0 0 OFF N 6 NGDDXI 2400 8 N 1 Ignore Ignore 0 0 NGDDX N 7 NGDDX2 2400 8 04 Ignore Ignore 0 0 GDD N 8 NGDDX3 2400 8 N1 Ignore Ignore 0 0 IGDDX N Opie To DI gt Se a oe Se es NGDdx 3DXunits GLD or BSU
97. to perform the pan and tilt functions of the camera your Web browser must be set to check for newer 49 versions of stored pages at every visit to the page Note The directions for checking for newer versions of stored pages may vary depending on what version of Windows you are running The instructions below are relevant to Windows 2000 only 1 With the Web browser open Internet Explorer version 5 5 or later click on Tools and select Internet Options from the drop down menu 2 Click on the Settings button under the Temporary Internet files heading 3 Click onthe Every visit to the page button and click Ok 2 20 Alarm Sync A N New Feature Clicking on the Alarm Sync link from the Edit menu will re synchronize all of the NetGuardian alarms This command clears all alarms so that a new notification is sent for all standing alarms You can easily test alarm connections during turnup without rebooting the NetGuardian unit A warning prompt will appear click 0k to continue or Cancel to exit without resynchronizing your alarms see Figure 2 38 2 jJ Caution This Action will Re Synchronize all Alarms within the Unit Continue Fig 2 38 Click Ok to re synchronize the NetGuardian alarms or Cancel to exit 2 21 Saving Changes or Resetting Factory Defaults Your NetGuardian 832A G4 comes equipped with Non Volatile RAM NVRAM which enables the retention of data in the event of power loss This section allows you to write and initial
98. top Use the following steps to configure your camera settings 1 From the Edit menu select Camera see Figure 2 37 2 Refer to Table 2 K and enter the appropriate information in the Name Description IP Address and MAC Address fields Note See Section 3 9 Monitoring Camera Activity for camera viewing options 3 Click Submit Data to save your camera configuration settings lre DPS Telecom NetGuardian Refresh Logout Upgrade Help a Camera ID Name Description IP Address MAC Address Refresh 1 Camera 1 Metal Shop 126 010 221 050 FRERFRFRERFE 0 2 Camera 2 255 255 255 255 FF FF FR FE FF FF D 3 Camera 3 255 255 255 255 FF FF FF FEFEFE 0 4 Camera 4 255 255 255 255 FEFEFRRFFEFE 0 Select M Camera Fig 2 37 View live streaming video of your remote sites via Web browser Camera Field Enter the name of the camera Enter a description of the camera Enter the IP Address of the camera not the NetGuardian The NetGuardian will IP Address provision this in the camera The unit will also send the NetGuardian subnet and gateway information MAC Address Enter the hardware address of the camera not the NetGuardian Enter the refresh time This determines the amount of time in seconds that elapses Refresh before the image will be updated Entering 0 will cause uninterrupted live streaming video bandwidth rated at 146 kB per second Table 2 K Camera field descriptions Camera Internet Settings In order
99. ts or modifications f damage during shipment from the purchaser to DPS or g any abuse or misuse by the purchaser THE FOREGOING WARRANTIES ARE IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE In no event will DPS be liable for any special incidental or consequential damages based on breach of warranty breach of contract negligence strict tort or any other legal theory Damages that DPS will not be responsible for include but are not limited to loss of profits loss of savings or revenue loss of use of the product or any associated equipment cost of capital cost of any substitute equipment facilities or services downtime claims of third parties including customers and injury to property The purchaser shall fill out the requested information on the Product Warranty Card and mail the card to DPS This card provides information that helps DPS make product improvements and develop new products For an additional fee DPS may at its option make available by written agreement only an extended warranty providing an additional period of time for the applicability of the standard warranty Technical Support If a purchaser believes that a product is not operating in substantial conformance with DPS published specifications or there appear to be defects in material and workmanship the purchaser should contact our technical
100. uctions on analog channel configuration 44 2 17 Configuring PPP Modes DPS Telecom NetGuardian Refresh Logout Upgrade Help Filter IPA Configuration Notification Port Modem Sass Base Alarms aas Client Mode Backup 7 ueis Phone 5594641600 Controls Event Qual Password dpstelecom Select Y Timers VJ Compression M Username DPS Date and Time Enable Server M Address 255 255 255 255 Client Specified Submit Data as Fig 2 33 Configure the PPP port settings in the Edit menu gt PPP screen If the LAN connection to your remote sites fails you can still keep in touch with your remote equipment by using the NetGuardian as a PPP Point to Point Protocol server via dial up Use the following steps to configure the NetGuardian as a PPP Server 1 Select PPP from the Edit menu Inthe Server section check the Enable Server also known as Hosting Mode box 3 Set the IP address that is given to the guest dialing in This must be a valid and available IP address for the subnet on the LAN you will be connecting to the same one the NetGuardian is connected to 4 Click Submit Data to save your PPP settings 45 aaae I DPS Telecom NetGuardian v4 0C 0033 oN System Logon Paces eas aas System Alarms P
101. up for example clear power alarms while retaining intruder alarms Click on the Monitor menu gt Event Log link to view the event log The NetGuardian s Event Log allows the NetGuardian to post and monitor up to 100 events including power up base and system alarms ping alarms analog alarms and controls Posted events for the various alarms include both alarm and clear status See Table 3 A for Event Alarm field descriptions 58 Note All information in the event log will be erased upon reboot or a power failure DCPx versions of the NetGuardian automatically timestamp events before sending them to the event logs The time is based on the real time clock if installed If there is no real time clock installed the time is based on the NetGuardian s software clock requires resetting after power failure or power cycle 3 9 Monitoring Data Port Activity DPS Telecom NetGuardian Refresh Logout Info Port Receive Data 1 NO DATA a Base Alarms Ping Targets al System Alarms Accum Timer Event Log Port Transmit Port Receive a Friday May 20 2004 5 52 NetGuardian 2004 DPS Telecom Fig 3 9 To view the data being received by the connected equipment select the data port number from the Monitor menu gt Port Receive drop down menu The Port Transmit and Port Receive screens provide live status information for the eight data ports by displaying transmit or receive activity in ASCII for the

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