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Eclipse HX EHX Software User Guide - Clear-Com

1. 4 Attached Control Options Secondary Aroon Delete Aveletie Decenption Framel frame2 Figure 10 8 Remote Partyline 5 Select the members of the partyline from the Available pane and click on the gt button to transfer them to the Attached pane They are now members of the partyline To remove members from the partyline select them in the Attached pane and click on the lt to transfer them back to the Available pane 6 Click Apply Changes to download the new map to the frame immediately or close the Partyline dialog if other changes are to be made Note The available members area will be filtered according to the active frame filters but the attached area will always show all attached members even if their frames are filtered out Clear Com 10 9 EHX User Guide REMOTE 2 WAY RADIO If a 2 way radio system if connected via a FOR 22 the 2 Way Radio can operate over an intelligently linked system To configure a remote 2 way radio the following steps should be followed 1 Create a control Attach the relay for the FOR 22 and set the control as a secondary action on the FOR 22 2 Apply and reset the first frame 3 Switch frames and open Panels gt Remote Interfaces Locate the remote 2 way radio 4 Program the 2 way radio onto the required panel and click Apply Label Changes REMOTE TELEPHONE Remote Telephone functionality enables a TEL 14 telephon
2. Figure 4 1 File Menu Clear Com 4 1 EHX User Guide FILE MENU CREATING A NEW PROJECT To create a new project 1 2 Select File Alt F gt New Project CTRL N In Client Only mode the project is created Note When you save the project in Client Only mode a standard Windows Save As dialog is displayed Enter a project name and click Save In Client Server mode a dialog is displayed Enter a name for the project To create the new project click Save FILE MENU OPENING A PROJECT To open a project 1 2 Select File ALT F gt Open CTRL O In Client Only mode a standard Windows Open dialog is displayed Navigate to the project file and click Open Note A list of Recently opened files is also available from the File menu In Client Server mode a dialog is displayed with a list of available projects Select the project and click Open Open Project Name Description 2IVC 2LMC 30 04 10 2IVC 2LMC 05 05 10 Figure 4 2 Client Server mode Project list dialog Clear Com EHX User Guide Clear Com EHX User Guide Note If a project is already open EHX will ask if the current project should be saved before opening the new project Password protection override EHX users with administrator rights can open any configuration within a project even if a configuration password has been set in the Configuration Manager Users with administrator rights can also reset the pas
3. Figure 11 1 EHX Client Server Wiring CLIENT EHX must be installed on each client that is used to make edits to configurations or update racks The user chooses the server to use when logging in as EHX starts up The server distinguishes between clients by Username Clear Com 11 1 EHX User Guide SERVER The server controls all communications between the clients and the matrices The server stores all of the projects and ensures that when one configuration is being edited by a client no other client can edit that configuration at the same time The server must also be running IIS Internet Information Services a web server provided by Microsoft The EHX server provides the back end services such as map building configuration sharing and access to the matrices Clients access the server with an Ethernet connection INITIAL SETUP The following steps need to be completed in the specified order 1 Install and configure IIS on the server system 2 Install EHX server 3 Install EHX on each client PC 4 Configure each client PC to access the server 5 Login to the Server from a client machine Note The default installation path is assumed to be C Program Files ClearCom Eclipse HX Configuration Server 7 1 Installing and Configuring IIS on the Server Stage 1 Verify IIS is installed To verify that IIS has been installed 1 Go to the Windows Control Panel 2 Double click Administrative Tools 3
4. M Clear Com AN HME COMPANY Eclipse HX Configuration Software EHX lt gt Rolel Port601 Beltpack Role New BeltpackRole 601 029 Page Main Zoom keys gj Save if Load Q Clear B Copy Paste Q Clear Page Audio Mixer B Identify Panel gt m Activation gt Local Assignment Interlock Group Local Advanced Latch Disable Level Adjustment Applies To None a vvv v Go To Key Destination Delete Key Nine All Panels Listen Description Display Index New BeltpackRole 601 New BeltpackRole 602 New BeltpackRole 603 New BeltpackRole 604 ei UGES User Guide PN 399G045 Rev A 03 22 13 Document Reference EHX User Guide Part Number 399G045 Rev A Legal Disclaimers 2013 HME Clear Com Ltd All rights reserved Clear Com the Clear Com logo CellCom FreeSpeak and Clear Com Concert are registered trademarks or trademarks of HM Electronics Inc The software described in this document is furnished under a license agreement and may be used only in accordance with the terms of the agreement The product described in this document is distributed under licenses restricting its use copying distribution and decompilation reverse engineering No part of this document may be reproduced in any form by any means without prior written authorization of Clear Com an HME Company Clear Com Offices are located in California USA Cambridge UK
5. tab will sort the group members by ascending or descending port number 80 Global group numbers Fixed groups are globally numbered giving them a unique global identity throughout the Eclipse HX system If a Fixed Group is assigned the number 001 then there can be only one Fixed Group with the number 001 however many matrix frames are intelligently linked Fixed Groups are numbered based on local creation order Clear Com EHX User Guide Clear Com EHX User Guide SORT GROUPS Sort Groups are groups of other items such as controls fixed groups interfaces panels and partylines that can be treated as a single item and accessed in local menu mode to assign a member of the sort group to akey Selecting Sort Groups in the EHX Setup menu displays the sort group editor N Delet jew e Available Attached Al Controls Foxed Groups Intectaces Panels Special Keys Al Controls Fiond Groups Interfaces Panels Special Keys D amp Description ASSIGNMENT MODE KEY SUPR SUPR SUPERVISOR ACTIVATE 2 VPTIVPLI V senes pushbutton New fixed group 2 GPOOIGRPOT New fixed group 1 i g Ek 17 m cl Concest 18 vT vw V senes panel lt gt lt gt Figure 5 5 Sort Group Editor To create a new sort group click on the New button and the new sort group will be added to the main window top left window To add members to the sort group select the required item in the lower left wi
6. EHX User Guide e Common HTTP Features e Default Document e Directory Browsing e HTTP Errors e Static Content e Performance Features e Static Content Compression e Security e Basic Authentication e Windows Authentication 5 From Server Manager click Add Features 6 Ensure that the following features are enabled Net Framework 3 5 1 Features Net Framework 3 5 1 e WCF Activation e HTTP Activation e Non HTTP Activation Windows 8 1 Go to Control Panel 2 Select Programs gt Turn Windows features on or off 3 Under Internet Information Services make sure the following options are enabled Web Management Tools IIS 6 Management Compatibility IIS 6 Management Console IIS 6 Scripting Tools IIS 6 WMI Compatibility IIS Metabase and IIS 6 configuration compatibility IIS Management Console IIS Management Scripts and Tools World Wide Web Services Application Development Features NET Extensibility 3 5 NET Extensibility 4 5 Clear Com 11 7 EHX User Guide ASP NET 3 5 ASP NET 4 5 ISAPI Extensions ISAPI Filters Common HTTP Features Default Document Directory Browsing HTTP Errors Static Content Performance Features Static Content Compression Security Basic Authentication Windows Authentication 4 Under NET Framework 3 5 includes Net 2 0 and 3 0 Windows Communication Foundation HTTP Activation Windows Communication Foundation Non HTTP Acti
7. File Eclipse Firmware Version Report 23 July 2012 a ConfigurationSlotNumber 1 Configuration Name New Configuration Primary IP Address 10 50 17 1 EHX Configuration System 4 76 1 System Versions Summary Card Panel Firmware Type Version CpuMaster Boot CPU48 2 2 22 BOOT Mar 15 2012 CpuMaster Application Rack FT4 21 2 Jul 6 2012 13 32 45 Station Application 010129 IStation Application 010130 Mvx16a FPGA FPGA Version 1 2 18 0 Mvx16a Boot BOOT MVX 0 14 6 0 Apr 12 2012 12 37 38 Mvx16a Application HDLC 710425 0 15 7 0 Feb 17 2012 12 03 21 Mvx16a DSP MVX DSP NA VDesktopLever Boot 0 17 0 VDesktopLever Application 2 15 VDesktopLever File System VDesktopLever Kernel j Jul 18 11 dE OTE He th dh HE E dt d te te te PER BRR BRR REE 1 8 6 20 Detailed Firmware Version Listing Card Panel Firmware Type Matrix Slot Module Version CpuMaster Boot P1 N A CPU48 2 2 22 0 BOOT Mar 15 2012 CpuMaster Application P1 N A Rack FT4 21 2 0 Jul 6 2012 13 32 45 Mvx16a Boot Slot N A BOOT MVX 0 14 6 0 Apr 12 2012 12 37 38 Mvx16a Foge Slot N A FPGA Version 1 2 18 0 Mvx16a DSP Slot N A MVX DSP NA Mvx16a Application Slot N A HDLC 710425 0 15 7 0 Feb 17 2012 12 03 21 IStation Application Slot N A 010130 IStation Application Slot N A 010129 VDesktopLever Application Slot N A 2 15 VDesktopLever Boot Slot N A 0 17 8 VDesktopLever Kernel Slot N A 2 6 20 Wacktanl aver Filesvetem Sat N A 31A mI IR 1 Figure 3 29 Firmwar
8. PORT PROPERTIES Port Properties enables the EHX operator to tailor the behavior of a selected port To view the port properties for a particular port 1 Select the required interface card 2 Select the relevant port and the Port Properties for that Port will be displayed Clear Com EHX User Guide Clear Com EHX User Guide Note By default the Port Properties tabs will initially not be displayed in RE expanded form To expand a class of advanced settings click on the gt beside the heading The Port Properties that are available to you depend on the type of device the port is configured for The Port Properties options for panels and Interfaces are described below ASSIGNMENT PANEL AP PANEL OPTIONS The Port Properties options for an AP panel Assignment Panel are as follows Fixed Group Assignment Set to True or False default False Allows the panel operator to select ports to be assigned to a fixed group IFB Assignment Set to True or False default False Allows the panel operator to select ports as sources to be assigned to an IFB Partyline Assignment Set to True or False default False Allows the panel operator to select ports as fixed members of a party line Applies to V Series and l Series Panels only AUXILIARY RELAY OPTIONS The Port Properties options for an Auxiliary Relay are as follows Has Associated Relay The port device controls a relay similar to secondary action F
9. V SERIES PANEL OPTIONS This functionality is limited to the current configuration and label sets can not be transferred between configurations The options for panel Save Load Copy Paste and Clear are provided on the panel configuration toolbar above the panel mimic WU Lever 0 gt 9 Main Panel Page Main Zoom keys pj Save By Load Q Clear 23 Copy 4 Paste Q Clear Page HE Au Figure 7 20 Panel Load Options Page Displays a list of pages for the panel as a drop down list Click on the required page to update the mimic to the page Save Clicking on the Save button on the Panel Programming toolbar will display the label file save dialogue Savein ECS 4222main cel 4 S i station cel My Recent Documents Desktop My Documents 3 File name My Network Save as type ClearCom label files cel Figure 7 21 Label File Save Dialogue 16 Enter the name of the file which will default to the ccl extension The keys from all pages are saved including shift pages where supported but the keys from any expansion panels that may be fitted are not saved in the file Expansion panel labels must be saved separately Load Clicking on the Load button on the Panel Programming toolbar will display the dialogue screen to select and open a panel label ccl file Look in ECS E 4222main ccl EGG SSji station ccl My Recent Documents Desktop My Documents 3
10. keys on the on screen I Series panel 7 From the Eclipse Downloads menu click Apply and Reset EHX uploads the information to the I Series panel ISERIES PANEL OPTIONS This functionality is limited to the current configuration and label sets can not be transferred between configurations The options for panel Save Load Copy Paste Upload and Clear are provided on the panel configuration toolbar above the panel mimic Page Displays a list of pages for the panel as a drop down list Click the required page to update the mimic to the page Save Clicking the Save button on the Panel Programming toolbar will display the label file save dialog Enter the name of the file which will default to the ccl extension The keys from all pages are saved including shift pages where supported but the keys from any expansion panels that may be fitted are not saved in the file Expansion panel labels must be saved separately Load Clicking the Load button on the Panel Programming toolbar to display the dialog for selecting and opening a panel label ccl file Select the required file and click Open to load the labels from the file When a label load is performed all the labels on a panel including shift pages and cleared before the new labels are applied If the type of panel being loaded is not the same as the type of panel the label file was saved from this may result in labels being lost when the pa
11. x Zoom Forced Listen Blocked Listen Latch Disable ISO IFB Route Monitor Mute Relay Preset Talk Preset Local On Global On uoneanbyuog may Figure 7 38 Local Advanced Functions The type of source destination is denoted by the color of the entry These are e Pink Panel e Yellow Partyline e Purple Interface Direct FOR 22 Telephone TEL 14 CCI 22 e Blue Fixed Group e Green Control The tabs allow the grid to be displayed for the various properties of the connections such as Forced Listen Latch Disable etc Selecting one of the tabs will display a grid with sources and destinations which may have this property and the status of any connection between them For example selecting the Blocked Listen tab will only display panels and interfaces to which this property can apply Where the property is enabled a colored dot will be displayed in the square red for local property assignment black for global property assignment The items along the top destinations can be filtered by name using the text filter box on the right hand side of the EHX Control Bar Text Filter Box Filter Filter On Off Figure 7 39 Source Filter Enter the text to filter by and click on the filter icon to the right of the filter box left filter icon Only the destinations with names containing the filter te
12. Allows the output gain level to be set Use the output gain adjust slider control to set the required gain from 15 dB to 45aB or type in the value The default is OdB Sidetone Gain Sets the sidetone gain in dB for the panel The default is OdB Note Not available for V Series CCI 22 Concert AES Mono Panel Aux Trunk Direct and FOR 22 interfaces Headset 2 Microphone Gain Sets the gain in dB for the panel headset 2 microphone The default is 50qB Note Not available for Concert AES Mono Panel Aux Direct and FOR 22 Clear Com EHX User Guide Clear Com EHX User Guide Headset Microphone Gain Sets the gain in dB for the panel headset microphone The default is 50dB Note Not available for Concert AES Mono Panel Aux Direct and FOR 22 Gooseneck Microphone Gain Sets the gain in dB for the gooseneck panel microphone in dB The default is OdB Note Not available for Concert AES Mono Panel Aux Direct and FOR 22 Speaker Dim This is to prevent howl round When a talk selector is activated on a panel the speaker volume is attenuated by the value set within speaker dim To change the setting select the box with the current setting to display the slider and use the mouse to drag the slider to the new setting The speaker dim can be adjusted from 15dB to Odb The default is 9 dB Applies to l Series Panels AUDIBLE ALERT OPTIONS The various configurable audible alerts on panels are as
13. System gt Apply Changes to System downloads a configuration to all matrix frames in the system System Layout Monitoring Go Online No Merge Apply Changes To System Figure 12 4 System Menu Clicking this function opens the Apply to System dialog The dialog includes reset options Clear Com 12 5 EHX User Guide This will apply your changes to the listed Matrix Frames with a reset if selected The default download options for each frame will be used Are you sure you d like to do this New Configuration Frame 10 50 17 1 Apply with no reset D Apply and reset D Apply and reset clearing all talk paths and listen levels Figure 12 5 Apply Changes to System Dialog The reset options comprise e Apply with no reset The configuration is applied without resetting the frames in the system e Apply and reset The configuration and a red reset is applied to the frames after download the matrices and any crosspoints are reset and Talk Listen paths are remade Apply and reset clearing all talk paths and listen levels The configuration and a black reset is applied to the frames after download the configuration is applied the matrices are reset and active routes and local assignments are cleared Select an option To continue with the download click Apply to System Clear Com EHX User Guide The diagnostic tools include crosspoint monitoring event log monitoring
14. i i i Label 2 Type Description Pod Label PLPLLDDD i i Figure 10 9 Remote Controls 3 Switch frames 4 Open Panels Select the Controls tab in the labels section of the window 10 12 Clear Com EHX User Guide Clear Com EHX User Guide x gt V2Ulevl Port1 V Series 2RU Lever V Series 2RU Lever 0 gt 9 MainPanel Page Main Zoom keys la Save Load Q Clear B Copy Paste QC 9 Identify Panel Ao Fixed Groups Interfaces Panels Partylines CTRMT Description Display Index Figure 10 10 Controls on a Panel 5 A complete list of controls is displayed Locate the required control 6 Program onto any required panel using drag and drop 7 Download to the frame REMOTE SECONDARY ACTIONS Other functionality implemented is the remote secondary action where a control can be attached to a label as a secondary action 10 13 CLIENT SERVER CLIENT SERVER OPERATION Client Server operation enables multiple clients to share and download configurations to one or more matrices using a central server which runs EHX The application ensures that while a user is editing a configuration other users are prohibited from also making edits to the same configuration If client server operation is being used then all the EHX PCs on the network should be configured to run in this mode EHX Client 1 Pa EHX ae Client 2 EHX Client 3 EHX Client 4
15. 5 Open the partyline screen by selecting the Partylines link on the Configuration menu Create a partyline or select a partyline that was been previously created Expand the Global Options item in the Properties window Select the Auto Listen Auto Signal or Latch Disable item in the Global Settings list Select the drop down arrow and select the required status PARTYLINE SOFT MODE OPTIONS To enable disable Soft Mode Options 1 2 Open the partyline screen by selecting the partylines link on the Configuration menu Create a partyline or select a partyline that was been previously created Expand the Soft Mode Options item in the Properties window Select the required options e Default Assign as Talk and Forced Listen When true the default for a key assigned to this label is Talk and Forced Listen e Enable Assignment as Listen This must be enabled to allow a V Series panel operator to assign a listen key to this label If it is not enabled a V Series panel operator cannot assign a listen key to the label e Enable Assignment as Talk This must be enabled to allow a V Series panel operator to assign a talk key to this label If it is not enabled a V Series panel operator cannot assign a talk key to the label e Protect Port from Assignment When this option is enabled the port cannot be locally assigned as a talk listen key by another
16. My Computer File name D My Network Files of type ClearCom label files ccl Figure 7 22 Label File Load Dialogue Select the required file and click on the Open button to load the labels from the file When a label load is performed all the labels on a panel including shift pages and cleared before the new labels are applied If the type of panel being loaded is not the same as the type of panel the label file was saved from this may result in labels being lost when the panel is loaded Copy Clicking on the Copy button on the Panel Programming toolbar will copy the labels of the current panel page only into the scratch pad It does not copy labels from expansion panels Paste Clicking on the Paste button on the Panel Programming toolbar will paste the labels copied to the scratch pad onto the currently selected panel All the labels currently on the page will be lost This allows single pages of labels to be pasted on to the panel Clear Com EHX User Guide If the type of panel being pasted to is not the same as the type of panel the labels were copied from this may result in labels being lost when the labels are pasted onto the new panel Clear Clicking on the Clear button on the Panel Programming toolbar will clear all the labels from the current panel including shift pages but excluding any attached expansion panels Audio Mixer Displays the audio mixer panel that allows
17. Network IEEE 802 3 Ethernet card TABLE 2 1 MINIMUM PC REQUIREMENTS The recommended requirements for the PC hosting EHX are Specification Value Description 2 GHz for a client Processor As many cores as possible for a server 2 GB for a 32 bit client 4 GB for a 64 bit client Memory 3 GB for a 32 bit server 4 GB for a 64 bit server Free Space 1 GB Display Resolution 1600 x 1200 Ports 1 Serial Port TABLE 2 2 RECOMMENDED PC REQUIREMENTS Clear Com EHX User Guide INSTALLING EHX BACKING UP YOUR EXISTING 5 1 5 2 PROJECTS AND CONFIGURATIONS If you are upgrading EHX from an earlier version of EHX or ECS Clear Com recommends backing up your projects and configurations before you install EHX and exporting them to a hard disk location To back up and export your exiting projects and configurations 1 Open the project you want to export 2 Select File gt Export Project 3 Save the project to a location on your hard drive The project will be saved as a ccn format file which you can import later into EHXv7 1 Note EHX can open ccn format files as well as its own hxn format files Repeat the above procedure for all the projects you want to save BACKING UP YOUR EHX PROJECTS AND CONFIGURATIONS If you are required to uninstall and re install your EHX installation for any reason ensure that you save your projects first for re importing into EHX see Importing
18. Talk and Listen Talk and Forced Listen or Dual Talk and Listen e Talk sets a talk from the beltpack to a destination with no automatic listen to the destination e Listen sets a key to listen to the source without talking to the destination at the same time Use as a monitor key press the volume level up down buttons under the display to increase listen level e Talk and Listen sets a talk key with listen press the volume level up down buttons under the display to increase or mute the listen level Talk and Forced Listen sets a talk key with permanently made listen press the volume level up down buttons under the display to increase or mute the listen level 5 115 e Dual talk and Listen sets a Dual talk and listen key This makes the pushbutton activate a Talk and Listen on a press and hold or latch a Listen with a short press and release less than 200ms on the same pushbutton Local Assignment Click on the Local Assignment entry to display the available options for local key assignment The options are to allow local key assignment and to disallow local key assignment If the local assignment is allowed for the key then the beltpack key can be assigned by updating the beltpack with key assignments uploaded from the matrix via the Upload control on the toolbar Interlock Group The EHX user can assign several keys on a beltpack into a selector group and restrict the group so that only one key of the gr
19. The Production Maestro Pro tab allows the user to select the type of audio level metering to be used by the system Clear Com EHX User Guide Clear Com EHX User Guide Intelligent Linking ISO and IFB System Access Codes Wireless Beltpacks Key Operation IP Panels i Metering Select your desired metering scale and ballistics Nordic N9 vu Figure 3 22 Production Maestro Pro OptionsMetering Scale and Ballistics Metering scale and ballistics The metering scale and ballistics options specify how the audio levels are scaled and displayed Nordic N9 The Nordic N9 option displays the audio level as a peak programme meter PPM and gives a better level reading The scale is of the type used in Scandinavia VU The VU option displays the audio level as a Volume Unit VU meter and uses Root Mean Square voltage to display the audio level This is a commonly used type of audio metering but does not always give the most accurate reading The VU meter scale has zero point at 4dBu with a decibel scale ranging non linearly from 20dB below this point to 3dB above Preferences gt Configuration Download x Intelligent Linking ISO and IFB System Access Codes Wireless Beltpacks Key Operation IP Panels Production Maestro Configuration Default Frame Download Options W Delete all locally made key assignments VY Delete all locally made IFBs or Forced listen assignments V Delete all locally made IYO
20. bottom cable Bottom Half provides the second 24 ports 25 48 The top and bottom cables can be configured to use different Codecs The Codecs that are available comprise e G722 standard G722 conversion and compression e G722 A Law uses an A law algorithm to optimize the G722 codec This is often used in European systems e G722 u Law uses a u law algorithm to optimize the G722 codec This is often used in North America and Japan Click the appropriate radio button to select the Codecs for top and bottom cables T1 TRUNK An E QUE card set to T1 Trunk is used to connect Eclipse HX matrices using T1 trunking protocol The System Ports display will show two ports numbered 1 and 25 Port Number Port Function WA 2201 Ta Trunk T101 x 1 25 25 T1 Trunk T102 Figure 5 19 T1 Trunk Ports Port 1 represents 24 virtual ports 1 24 which will be allocated automatically for communications Port 25 represents a further 24 virtual ports 25 48 that are automatically allocated 52 Port Function This is always set to T1 Trunk Label Label for the port used to assign the port to a path The label has 10 characters or can be split into two parts each of maximum five characters Description Option port description up to 255 characters long Card Properties For an E QUE card in T1 Direct mode the Clock Recovery mode and Codec should be set by clicking on the Card Propert
21. diagnostics and settings I y I i kod i 3 Figure 6 21 Concert Users on a Partition The Concert users are color coded according to the user status The possible user codes are described below e Blue Concert user discovered no configured login IP address or EclipselD or Password e Amber Concert user discovered configured in EHX to this configuration but not logged in This does not indicate whether or not it is configured in the matrix The configuration of a port using the IP manager screen involves both the drag and drop in the Ul and a map download to the matrix e Green Concert user discovered user is logged in to this configuration e Gray Concert user is discovered login IP address set to the IP address of another matrix e Red Concert user discovered user is not in any of the previous categories may be used by other configuration on same frame IP address or not in use but setup on the current matrix Clicking on the arrow button on the right side of a user entry will display the user details and diagnostics Clear Com EHX User Guide Clear Com EHX User Guide Figure 6 22 Concert User Information The Concert user information fields provide the following details ID internal Concert identifier e Username Concert user name e Eclipse Username the name that is used to log in to the Eclipse Eclipse HX system over IP This is used in conjunction with the Concert panel The Eclip
22. on Port 22 Figure 8 12 Output Settings Clear Com EHX User Guide ONLINE MODE INTRODUCTION TO ONLINE MODE Online mode is a mode that allows changes to be made to the configuration of a live system without the need to download a new configuration The new configuration is held in the matrix and even if the matrix is reset the modified configuration will be preserved rather than defaulting back to the original configuration map The changes are not automatically added to the system configuration controlled by EHX until the modified configuration is saved either by clicking on the Save button in the File menu on exiting Online mode by downloading a map to the matrix or by exiting EHX and selecting Yes to save the configuration Online mode allows The labels on a key including beltpacks to be added deleted or moved in Panel Programming e Forced Listen and Blocked Listens to be updated in Local Advanced The functions which can be used in Online mode are indicated by green color coding of the menu entries and button text However there is an important limitation when using Online mode on linked systems If a label refers to a source or destination on a remote matrix a matrix linked to the current matrix it cannot be assigned in Online mode unless it is already present in the current map being modified In order for such a label to be present in a configuration it must have been assigned at least once an
23. relay Alternatively this relay can be activated by attaching the relay name to a control label configured in the Control Manager Note When the FOR 22 is in four wire mode the relay will not automatically fire To make the relay fire when a talk path to the FOR 22 is created a control must be created and added as a secondary action in the Advanced Settings for the FOR 22 When enabled in Partyline mode the FOR 22 allows panels to listen to all commands to from the interface e l Series Panel The port is configured to drive an I Station with 30 pushbuttons Clear Com 5 13 EHX User Guide e Panel Aux The port is configured for an AES 6 CX interface providing a binaural connection to a panel supporting split ear operation This type of port must be configured as part of a pair of ports to provide a binaural connection to the panel The first or master port of the pair is configured for the attached panel in the normal way and the Aux Port is the second port configured under Basic Settings Telephone TEL 14 When the telephone port function is selected the port is configured to operate a TEL 14 Telephone Interface The call signal output is used as a request from the Eclipse HX system for the interface to go off hook A call signal sent from the TEL 14 interface to the Eclipse HX indicates that the line is ringing or that the line is off hook e Trunk An MVX A16 port is configured to function as a trunk line to a remote
24. saved to your hard drive To import the file click Open Note Remember to save your project after opening it Repeat the above procedure for all the projects you want to import To import a saved project from EHX v7 0 ECS v5 2 4 or a previous version of EHX into EHX in Client only mode 1 Open EHX Select File gt Open 2 Navigate to the project file hxn or ccn format saved to your hard drive Click Open Note If you import a CCN file remember to save your imported project as an hxn format file Clear Com 2 5 EHX User Guide RUNNING EHX LOGGING INTO EHX To log into EHX in Client only mode EHX is run on a single machine without connecting to a server 1 From the Windows Start menu select Programs All Programs gt Clear Com gt Eclipse HX Configuration Software 2 The EHX user login screen is displayed see below If you are logging in for the first time the default username Administrator is already entered for you No password is required on initial login Click OK Login to EHX oy Clear Com User name Password v Save Cancel Options gt gt Figure 2 1 EHX Login Screen Once logged in to EHX the User Management facility can be used to change the password for the default user and add further users see Chapter 3 of this guide The default user has EHX administrator privileges Note If you are running EHX in Client Server mode you must first e
25. the operation further errors may be reported EHX will then compare the matrix configuration with the current EHX configuration If inconsistencies are found between the current configuration in EHX and the information from the matrix informatory messages will be displayed EHX will display any differences between the current configuration open in EHX and the information from the matrix For example if a key is present on a panel in the EHX configuration but not in the matrix configuration then it will be reported as a difference The same approach will apply to forced and blocked listens Beltpacks and panels attached to the matrix that are offline or disconnected are not considered when EHX is checking for differences between the matrix configuration and the EHX configuration The user will be given the following options if the configurations cannot be merged e Upload On Frame into EHX overwrite the configuration in EHX with the current matrix configuration e Download In EHX to frame overwrite the configuration in the matrix with the current EHX configuration e Export export the Online mode error report as a text file for analysis e Cancel Cancel the Online operation and exit Online mode A number of conditions can cause the online merge to report errors The most common conditions are e Panels present in the EHX configuration but not in the matrix configuration e Panels present on the matrix but
26. 0 is configured on the second ethernet port it will not be used for Tx or Rx This is the default setup if the default IP address is set as described above All matrix to matrix traffic is sent out on both ethernet ports This applies to both directed and broadcast packets All matrix to matrix traffic is also received on both ethernet ports If the traffic is transaction related the second duplicate message received is not consumed but simply dropped The matrices listen for client connections on both ethernet ports Once the connection is made it is added to the list of connections to service Broadcast type Tx data is duplicated out on each connection for example an HCI connection to the matrix from 3rd party applications EHX makes a connection on either the main or backup ethernet port of each system in the linked set If both are up this will default to the primary port In the event that connection is lost to the currently active port on a matrix EHX will swap over to using the other ethernet port If this connection is lost only on one matrix in a linked set the others will not be affected Configuration Restrictions The network ID on the first ethernet port must be different to that of the second port The network ID is defined by the IP address and the network mask for the port For example A network address of 172 16 2 1 and a mask of 255 255 0 0 gives a network ID of 172 16 Therefore in this scheme the second p
27. 1 From the Windows Start menu select Run The Run dialog is displayed 2 To open the command window type cmd in the Open field and click OK 3 Type ping xxx xxx xx xxx where the xes represent the IP address of the Eclipse HX matrix 4 Press Enter If the ping was successful a reply will be received If the ping was not successful check the cabling and IP settings Note When checking the connection ensure that Network Bridging and any firewalls are disabled CREATING A PROJECT FILE A project stored and exported as an hxn file provides a container for your configurations and may comprise one or many configurations for one or many matrix frames A project can be used to define every aspect of a complex intercom system including the connectivity between multiple intelligently linked matrices and or the configurations for individual matrix frames An unlimited number of projects may be stored on the EHX PC or ona server A configuration determines the operating parameters of the Eclipse HX v7 1 system When you first create a configuration the file does not have any content EHX is used to populate the configuration with details of the system including e The user panels interface cards interface modules and control devices associated with the matrix matrices e The labels alphanumeric names assigned to each device To create a project file 1 Select File gt New Project CTRL N Note The A
28. Antenna Ant05 Antenna Ant06 Antenna Ant07 Antenna Ant04 Ant04 Antenna Ant08 Figure 5 23 Antenna Ports Clear Com EHX User Guide Clear Com EHX User Guide Port Function This is always set to Antenna Label Label for the port used to assign the port to a path The label has 10 characters or can be split into two parts each of maximum five characters Description An optional description for the port of up to 255 characters long E QUE SPLITTER This action automatically adds an E Que card with two splitter ports configured Each splitter can support up to five antennae and each antenna provides six beltpack ports The hardware table shows ten antennae with the first beltpack port number for each antenna rather than the E QUE port number Therefore the first antenna is shown as port 1 the first beltpack port and the second antenna is shown as port 7 previous first port number plus six since beltpack ports 1 6 are on the first antenna This is repeated for successive antennae Cont Sit Port Number Port Function Label Alias Description r zne 1 1 1 Antenna Ant01 Ant01 Splitter 17 0 Antenna m Ant02 Ant02 2 Empty 1 13 13 Antenna m Ant03 Ant03 3 Empty 1 19 19 Antenna m Ant04 Ant04 1 25 25 Antenna Antos Ant05 4 Empty 1 31 31 Antenna m Antos Ant06 5 Empty 1 37 37 Antenna Ant07 1 43 43 Antenna
29. Click on the left hand button to enter or edit the IP address for the Concert server to be searched for users Concert Users cj 255 255 255 0 3003 Edit All Partitions Name Search Figure 6 19 Current Concert Server IP Address Click on the Edit button to enable the Concert server IP address for editing in order to input the correct address a o C e 200 178 119 99 8003 S gt lt An Partitions Name Search Figure 6 20 Editing the Concert Server Address 1E Enter the required address and optionally the port to be used Normally the default port of 8003 should be accepted Click on the tick button to accept the edit or the cross button to cancel the edit Note The port would not normally be changed unless there was a specific reason for this and the Concert server setup was also changed If the port number is changed to an incorrect value IP Manager will not be able to connect to the server for the user information CONCERT SERVER DIALOG Click on the discover button top right to obtain the server information If All Partitions is selected then all the Concert users known to the server will be listed Clicking on the down arrow next to All Partition will display a list of the partitions and allow a specific partition to be selected i i if Retrieve Concert users View Concert gt Concert Users server IP settings cf list from server 172 16 0 45 8003 Edit View panel
30. EE 3 13 2013 10 33 34 AM 1 Li Password Confirm Password Figure 10 2 Configuration Properties Dialog To set or change the password for a configuration type the password into the Password field and then retype in the Confirm password field Then click on the Update Details to add the password to the configuration The configuration must be saved and closed before the password becomes operative EHX users with Admin rights can always open a configuration regardless of whether a password has been set and reset the password if required If an EHX user without Admin rights opens a password protected configuration they will be asked for the password LMCHYC Rot FB11 is protected Password I Figure 10 3 Configuration Password Entry The correct password must be entered to open the configuration Once the configuration has been opened by an EHX user with User rights that user may then change or remove the password The configuration password may be removed by opening the configuration properties and clearing both the Password and Confirm password fields and then saving the configuration The next time the configuration is opened it will no longer be password protected Clear Com EHX User Guide Clear Com EHX User Guide USING THE LAYOUT PANE The layout pane is accessed from the EHX menu pane Below is a description of each option The commands available to the user will depend
31. Figure 3 17 Example DTMF Passcodes Panel Menu Access Code The menus on V Series main panels can be PIN code protected Enter the PIN code here When users attempt to access PIN protected menus they will have to enter this code The PIN protected menus on V Series panels are e Sys Config Access e Local Pref Menu access e Diagnostic Menu Access Features Passcode You can enter a 16 digit passcode to enable Production Maestro to operate with the frame This passcode is purchased obtained from Clear Com For more information see your Clear Com representative Note If the passcode is changed an apply and red reset is required to implement the change Preferences gt Wireless Beltpacks The Preferences gt Wireless Beltpacks tab enables you to configure the system identifier and DECT parameters for CellCom FreeSpeak wireless beltpacks A password is required to access the DECT configuration facility For more information contact your Clear Com representative 22 x Intelligent Linking ISO and IFB System Access Codes Wireless Beltpacks Key Operation IP Panels Production Maestro Configuration Download System Identifier ffl Randomly generated identifier must be unique within operating area Frequency Carrier Mask Europe 03FF000000 Configure Figure 3 18 Wireless Beltpacks Tab To configure the DECT frequency click Configure Enter the DECT configuration password to display the DECT
32. Message Dump Remote Line Status VeNiX Version Dump VeNiX Report Status VeNiX Rack Dbg Level VeNiX Decommission ISDN Trunk Test X 21 Request Retry X 21 Regular Report Service Decommission VeNiX Unit Dbg Level Remote Route Requests Panel Msg Monitoring Figure 13 8 IP Address Setup Display Select interface 1 or 2 LAN1 or LAN2 port and enter the required IP address subnet mask and default gateway and click on Send to update the matrix Note Changing the IP address parameters may result in the EHX PC losing contact with the matrix and may require the ethernet configuration of the PC to be changed Custom Allows request parameters to be entered manually for downloading to the matrix AUDIO ALERTS This option in the Properties pane allows audio alert sounds to be set up for the three message types of Critical Warning and Informatory The audio alerts are wav files and the default is the standard Windows media files The EHX operator may configure other sound files if required Click to select one or all of the following categories of messages to cause an audio alert from the EHX computer e Critical e Warning e Info If no option is selected no event in this category of messages will cause an audio alert Clear Com EHX User Guide Clear Com EHX User Guide CHANGING MATRIX IP ADDRESS It may be necessary to change the IP address of a matrix The sequence of steps to change the IP
33. Modify the Software or merge all or any part of the Software in another program 5 TERM a This License shall continue for as long as you use the Software However it will terminate if you fail to comply with any of its terms or conditions You agree upon termination to destroy all copies of the Software The Limitations of Warranties and Liability set out below shall continue in force even after any termination 6 LIMITED WARRANTY a Clear Com warrants that the storage media in this Software will be free from defects in materials and workmanship for 90 days from the date you acquire it If such a defect occurs return it to Clear Com End User Software License us at the address below and we will replace it free This remedy is your exclusive remedy for breach of this warranty b After the initial 90 days THE SOFTWARE IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS IMPLIED OR STATUTORY INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE PERFORMANCE ACCURACY RELIABILITY OR NON INFRINGEMENT OF THIRD PARTY INTELLECTUAL PROPERTY RIGHTS This constitutes an essential part of this License 7 LIMITATION OF LIABILITY a For the avoidance of doubt all conditions imposed by law covering matters such as fitness for purpose compliance to description negligence and quality are expressly excluded from this agreement and you agree to accept the foregoing
34. Montreal Canada and Beijing China Specific addresses and contact information can be found on Clear Com s corporate website www clearcom com Clear Com Contacts Americas and Asia Pacific Headquarters California United States Tel 1 510 337 6600 Email CustomerServicesUS Clearcom com Europe Middle East and Africa Headquarters Cambridge United Kingdom Tel 44 1223 815000 Email SalesSupportEMEA Clearcom com Canada Office Quebec Canada Tel 1 450 653 9669 China Office Beijing Representative Office Beijing P R China Tel 8610 65811360 65815577 Clear Com End User Software License IMPORTANT CAREFULLY READ THE FOLLOWING BEFORE USING THIS SOFTWARE USING THE SOFTWARE INDICATES YOUR ACKNOWLEDGMENT THAT YOU HAVE READ THE FOLLOWING AND AGREE TO ITS TERMS IF YOU DO NOT AGREE RETURN THE SOFTWARE COMPLETE TO CLEAR COM OR YOUR CLEAR COM REPRESENTATIVE AND CANCEL THE INSTALLATION THIS IS YOUR PROOF THAT YOU HAVE A VALID LICENSE PLEASE TREAT IT AS VALUABLE PROPERTY HME CLEAR COM LIMITED OR CLEAR COM LLC as the case may be hereinafter referred to as CLEAR COM offers you this storage media containing a computer program and files the SOFTWARE and offers to grant to you a non exclusive and non transferable License to use the Software on the following terms Any new revision or update of the Software provided by CLEAR COM to Customer under this License shall be governed by the terms and co
35. Operation a ae a ae lt lt lt S Lf Iso h i Figure 3 13 ISO Default Operation ISO Interrupts all other incoming audio at the ISO If you select this checkbox then the ISO destination can only talk and listen to the calling source The previous listen paths are interrupted turned off for the duration of the ISO conversation The calling panel will continue to hear the other listens but talk paths are turned off for the duration of the ISO conversation This is shown in Figure 3 14 where the source panel is calling CAM 3 ISO Interrupts all other incoming audio at the ISO Normal Operation Box checked le me lt iy PS a Iso Figure 3 14 ISO Interrupts at ISO modified operation ISO interrupts all other incoming audio at the caller If you select this checkbox then the ISO source can only talk and listen to the ISO destination The previous listen paths are interrupted turned off for the duration of the ISO conversation All listen paths to the ISO source are also turned off so that the ISO source can only talk and listen to the ISO destination This is shown in Figure 3 15 where the source panel is calling CAM 3 Clear Com EHX User Guide ISO Interrupts all other incoming audio at the caller Normal Operation Box checked Cam e Lae ae lt 0 ISO a Source Source Figure 3 15 ISO Interrupts at Caller modified operation IFB Interrupts other talks from Sourc
36. Rotary 1 12 12 V 2RU Lever 113 13 V 2RU Push V 2RU Rotary 1 14 14 V Desktop Lever V Desktop Push V Desktop Rotary 116 16 Empty x Figure 5 7 Port Function gt Port Type menu Each port in a system must be assigned a port function which specifies the port s intended use including what type of device is connected to the port The port s intended use is important as the system will treat a port differently if it is connected to a user panel rather than a telephone interface for example The Port Function column displays each port s functions according to the current configuration Each line in this column features a drop down menu listing the available port type options To set the port function 1 Click the row for the port 2 Click the Port Function field A drop down menu is displayed 3 From the drop down menu select the desired device user panels and interfaces that may be connected to the port The available device types are listed below e AES Mono e Panel Aux e CCI 22 e Direct 4 wire external e E1 Direct E QUE port using E1 protocol e FOR 22 e Series Panels e Panel Aux e Telephone TEL 14 e Trunk matrix to matrix network trunk line e V12LD Panel e V12PD Panel e V12RD Panel e V24LD Panel e V24PD Panel e V24RD Panel e V12LDD Panel e V12PDD Panel e V12RDD Panel Clear Com EHX User Guide Device Details AES Mono The port is configured for an AES 6 Ru i
37. Seve Gj Losd Q Chex Za Copy E Paste Q Clear Page Answer My Calls Figure 7 23 Concert Panel Keys are assigned in the normal way by dragging items from the list of available sources and destinations to the required key and dropping them over the display corresponding to the required key As with V Series pushbutton panels only one label can be assigned to a key and key activation can be assigned If the mouse pointer is positioned over a key display label the details of the label are displayed v2uLevi ataV 2ULev 1 V Series 2RU Lever Key Number 9 Activation Listen lt ee Figure 7 24 Concert Panel Assignment To display the action menu for a key position the pointer over the label and right click the mouse Clear Com EHX User Guide Clear Com EHX User Guide v2uULev1 Activation Local Assignment Interlock Group Local Advanced Latch Disable Level Adjustment Applies To Go To Key Destination Delete Key Figure 7 25 Concert Panel Properties Menu Local Assignment Click the Local Assignment entry to display the available options for local key assignment The options are to allow local key assignment to overwrite the selected key or to disallow local key assignment to overwrite the selected key This permits the system administrator to limit the keys a panel operator can overwrite when locally assigning keys by Fast Key Assign V Series only or by Local Key Assign
38. Talk and Listen e Talk sets a talk from the I Series panel to a destination with no automatic listen to the destination e Listen sets a key to listen to the source without talking to the destination at the same time Use as a monitor key Press the volume level up down buttons under the display to increase listen level e Talk and Listen sets a talk key with listen Press the volume level up down buttons under the display to increase or mute the listen level e Talk and Forced Listen sets a talk key with permanently made listen Press the volume level up down buttons under the display to increase or mute the listen level e Dual talk and Listen sets a Dual talk and listen key This makes the pushbutton activate a Talk and Listen on a press and hold or latch a Listen with a short press and release less than 200ms on the same pushbutton Local Assignment Click the Local Assignment entry to display the available options for local key assignment The options are to allow local key assignment to overwrite the selected key or to disallow local key assignment to overwrite the selected key This permits the system administrator to Clear Com EHX User Guide Clear Com EHX User Guide limit the keys a panel operator can overwrite when locally assigning keys by Fast Key Assign V Series only or by Local Key Assignment on panels supporting this facility Interlock Group The EHX user can assign several keys on a panel in
39. To determine the assignment mode see Default Assignment Mode on page 37 e On Right Click Menu right click an entity to display a menu The menu displays the appropriate assignment types for the panel On Keyboard Enter When searching entities press Enter to assign the first search result to the first free key on the panel To determine the assignment mode see Default Assignment Mode on page 37 2 Select or deselect each option as required 3 Select Apply You will return to the Palette 36 Clear Com EHX User Guide DEFAULT ASSIGNMENT MODE This option determines the key type for entities that are assigned to panel keys using e Select Unique Search Result e Assign Keys on Double Click e Assign Keys on Keyboard Enter 1 Select Configure Palette 2 In the lower left of the screen select the Default Assignment Mode list 3 Select from the following options e Talk sets a talk from the panel to a destination with no automatic listen to the destination e Listen sets a key to listen to the source without talking to the destination at the same time e Talk and Listen sets a talk key with listen e Dual Talk and Listen sets a dual talk and listen key only on pushbutton panel types This make the pushbutton activate a TALK on a press and hold and LISTEN with a short press on the same pushbutton e Forced Listen sets a key with permanently made listen e Talk and forced Listen
40. a device such as a four wire port Eavesdropping does not need to be enabled for the destination device LOCAL IFB This function enables a panel or interface as a local IFB destination of the source panel or interface When the source activates a talk to one of its local IFB destinations that talk is a private one way path All existing talk and listen paths to the destination are interrupted except for other IFB talk paths When the source terminates the talk its audio paths resume when all IFB talks to the destination are deactivated the destination s audio paths return to their previous states If more than Clear Com EHX User Guide Clear Com EHX User Guide one panel activates IFB talks to the same destination both sources will be heard by the destination For IFB talks to also interrupt talks at the source select the IFB Interrupts All Other Talks From Source Panels button in the Matrix Frame Preferences screen from the System screen Note The level of the interrupt can be set using Local Advanced ROUTE MONITOR Enable monitoring of an audio route This creates a key that is available for assignment from Panel Programming When the key is pressed audio from the required crosspoint is routed to the panel with the key This allows panel C to monitor audio between ports A and B when Route Monitoring between A and B is enabled MUTE RELAY This function enables a specific interface label to activate the so
41. and hardware is present Clear Com EHX User Guide Attached Control Options Figure 5 2 Panel Configuration SYSTEM CONFIGURATION LIMITS The configuration limits for the Eclipse HX v7 1 matrix system are as follows Fixed Groups 999 Partylines 399 Partyline members 64 IFBs 200 GPSF 3200 Controls 999 Physical ports 496 36 on Eclipse HX PiCos TABLE 5 2 CONFIGURATION LIMITS Clear Com 5 5 EHX User Guide Configuration item Limit Max number Beltpack roles 200 Matrix frames 15 Keys 249600 TABLE 5 2 CONFIGURATION LIMITS ONLINE CONFIGURATION Online configuration allows the EHX user to directly access configuration information from the matrix and update the matrix configuration used by EHX All the Online Configuration facilities require an ethernet connection to the matrix Tip Online mode is described in more detail in chapter 9 of this manual MATRIX HARDWARE SETUP To begin configuring the matrix hardware go to Hardware gt Cards and Ports Canes And Ports No Card Currently Selected Card Stot rE Empty impt Empty 4 imp impi F Emply E imp S Empty 30 imply T Impty Te Impty Figure 5 3 Initial Matrix Hardware Screen Clear Com EHX User Guide Clear Com EHX User Guide If the matrix is available on the network the correct firmware has been loaded and the IP address has
42. area located on the rightmost side of Cards and Ports offers three Soft Menu Restrictions e Dial Phone Mode Access Information Mode Access e Key Assign Mode Access By default the panel operator has access to these options from an I Series but if the check box for any of these options is cleared the panel operator will not be able to access that menus from the I Series front panel USING EHX TO SET UP ASSIGNMENT PANEL PARTYLINE MEMBERSHIP OPTIONS The panel operator can add and remove members of a partyline in real time from an assignment panel provided this feature has been enabled for the panel in EHX Clear Com 7 31 EHX User Guide To enable the feature in EHX 1 Open the required map configuration in EHX 2 From the Cards and Ports screen select the desired panel 3 From Port Properties select Partyline Assignment from AP Panel Options Click the drop down box to turn the feature on or off e When the check box reads true the feature is on e When the check box reads false the feature is off 4 From Panels in the Configuration menu select the required panel or the panel to which the AP22 is connected 5 Assign the partyline as a talk key on the on panel 6 Assign potential partyline members as listen keys on the on screen panel 7 From the Eclipse HX Downloads menu click Apply and Reset EHX uploads the information to the panel USING EHX TO SET UP ASSIGN
43. card types Select one of the following E QUE card options e E QUE E1 Direct e E QUe T1 Direct e E QUE E1 Trunk e E QUE T1 Trunk e E QUE E1 Direct Trunk e E QUE T1 Direct Trunk e E QUE Antenna e E QUE Splitter Note The E QUE entry selected should be correct for the intended use as the cards will be configured differently by EHX Clear Com EHX User Guide Clear Com EHX User Guide ae Port Number Port Function Empty MVX A16 L Empty Empty E Que E1 Direct E Que T1 Direct Empty E Que E1 Trunk E Que T1 Trunk Empty E Que E1 Direct Trunk a E Que T1 Direct Trunk Ivc 32 Empty LMC 64 E FIB Fiber EERS E FIB Fiber Redundant E Que Antenna Empty E Que Splitter Empty E MADI 32 32 E MADI 56 56 Empty E MADI 64 64 E MADI 64 32 Empty E MADI 64 16 Empty 3 Empty Empty Empty Figure 5 12 E Que Card Selection Tip A total of four E QUE IVC 32 or LMC 64 interface cards may be fitted to an Eclipse HX Omega A total of three E MADI64 cards may be fitted to the matrix E1 DIRECT The E1 Direct is an E QUE card that has been configured for 60 direct ports using E1 protocol Each E1 port can be used as an E1 communication line to another E1 device The following section provides guidance on configuring an E1 Direct in Cards and Ports Port Function This is always set to E1 Direct Label Label for the port used to assign the port to a path The label ha
44. container for your configurations and may comprise one or many configurations for one or many matrix frames A project can be used to define every aspect of a complex intercom system including the connectivity between multiple intelligently linked matrices and or the configurations for individual matrix frames Rack Unit or RU Standardized unit of mounting space on a rack panel Each rack unit is 1 75 inches 44 45 mm of vertical mounting space Therefore 1 RU is 1 75 inches 44 45 mm of vertical mounting space 2 RU is 3 5 inches 88 9 mm 3 RU is 5 25 inches 133 35 mm and so on Remote Panel Any intelligent intercom device connected to the back panel ports of the central matrix This term does not refer to devices connected through interfaces Sidetone The sound of the panel operator s own voice heard in their own earphone as they speak Source In this manual the term source refers to a device such as an intercom panel interface or beltpack that sends audio into the matrix The device to which audio is sent is called a destination VOX In the Eclipse HX system when audio at a panel exceeds a threshold a light switches on at the panel s port card to visually cue the operator The threshold level is set in the Eclipse HX Configuration Software V Series Communications panels used with Eclipse HX systems providing advanced facilities Available in rack mount and desktop formats Clear Com EHX User
45. deleted CONCERT PANEL OPTIONS This functionality is limited to the current configuration and label sets can not be transferred between configurations The options for panel Save Load Copy Paste and Clear are provided on the panel configuration toolbar above the panel mimic Page Main Zoom keys a Save Ef Load Q Clear B Copy Paste Q Clear Page Audio Mixer Answer My Calls Figure 7 28 Concert Panel Load Options Page Displays a list of pages for the panel as a drop down list Click on the required page to update the mimic to the page Save Click Save on the Panel Programming toolbar to display the label file save dialog Save in ECS 3 4222main ccl E i station cel File name Save as type ClearCom label files ccl Figure 7 29 Label File Save Dialog Enter the name of the file which will default to the ccl extension The keys from all pages are saved including shift pages where supported Load Click Load on the Panel Programming toolbar to display the dialog for selecting and opening a panel label ccl file Look in ECS f 4222main ccl 4 SBi station cel My Recent Documents 3 My Documents 93 File name My Network Files of type ClearCom label files ccl Figure 7 30 Label File Load Dialog 7 22 Clear Com EHX User Guide Select the required file and click the Open button to load the labels from the f
46. do this 1 In Preferences set the correct DECT system ID and Frequency 2 Configure the COM port to use for the beltpacks 3 Open the Beltpacks screen and enter a beltpack 4 Connect the required beltpack on the COM port 5 Press the Register connected Beltpack to this system button 6 Click the Register Beltpacks button to register a beltpack A list of instructions to register a beltpack will be displayed 7 When the beltpack has been powered up and connected click on the Register button A confirmation screen will be displayed when the beltpack has been registered If the beltpack cannot be registered an error message will be displayed Note The Associated Role field can be edited by positioning the cursor in the box and editing the text in the normal way A description of the beltpack can be added in the Description column BELTPACK PROPERTIES To set the properties for the beltpack open the required options in the Properties window top right Basic Options Associated Role Select a role from the list of available beltpack roles set up using the Beltpack Roles facility Description Enter an optional description for the beltpack such as user or department 5 109 5 110 Engineer Comments A scratchpad for engineers to record any relevant information about the beltpack Listen Label The Listen label that is available for panel configuration a combined Talk Listen lab
47. ease of identification Clear Com EHX User Guide The outputs are listed down the left hand side of the table with the output gain settings while the inputs are listed along the top of the table with the input gain settings a CL Refresh All Crosspoints EJSAQA E gp ueg ind Figure 13 2 Crosspoint Monitor Display The map gives the EHX user options to zoom in or out producing clearer views of the map Zoom can be done using Ctrl zoom in and Ctrl zoom out using the keyboard or if a wheel mouse is available using Ctrl and the wheel to zoom Clicking on the Refresh All Crosspoints button at the top of the crosspoint map requests the crosspoint information from the frame and uses it to update the crosspoint map When a input or output level is changed it will affect all the crosspoints that are connected to the port If an input level for a port is reduced the input level to all the crosspoints for that port will be reduced all the crosspoints in the column below the level If an output level is changed all the crosspoints in that row will be affected Note that these levels only change the input and output levels for the ports they do not change the crosspoint level settings Right clicking on an input or output setting the cell next to the port information will display a list of gain values Clicking a value in the list will set the input or output gain to the required level in the matrix This valu
48. follows Call Signal Tone When checked the Call Signal Tone will enable an audible tone when a call signal is received by the panel The call signal can be used to signal an event on another panel The default setting is disabled Change or Error Tones When checked the Change or Error Tones will announce whenever the configuration for that panel has changed or when there is an error on the panel When unchecked Change or Error Tones is disabled The default setting is disabled Monitoring Tones Monitoring tones when checked enables the panel tone when another panel activates a listen to the first panel If the box is unchecked the Monitoring tone is disabled The default is disabled 32 Applies to V Series panels I Series panels and Concert TALLY OPTIONS The following Tally options are available Dimmed Tallies Enables dimmed Tally lights the default is enabled Inhibit Amber Tally When enabled prevents the tally light for Talk and Listen keys on V Series panels from being lit amber The tally light will only be lit red Note V Series panels only In Use Tally This allows the system to set a tally flashing LED on a panel key indicating that the port is currently in conversation with another panel or interface The default is disabled FAST KEY ASSIGN OPTIONS Some V Series options that control access to panel menus allow a pin code option to be selected If no pin code has been set under Preference
49. from the matrix To create a new configuration 1 In the right hand layout pane right click the display for the target matrix in the main section of the display A context menu is displayed 2 Select Configuration gt Create New Configuration and then either Discover Hardware or Empty Apply Changes Configuration Configuration Manager Create New Configuration gt Discover Hardware Firmware Upload Configuration from Matrix Frame Empty User Access Control Configuration Manager Back up Key Status Change IP Settings Restore Key Status Show Matrix Frames Redundant IP Address Delete Matrix Frame from Project Figure 3 25 Creating a New Configuration If Discover Hardware is selected a warning message will be displayed before the current hardware configuration is replaced see below To continue click Yes EHX interrogates the matrix to obtain the current hardware configuration If Empty is selected the configuration is created with no hardware or configured devices The hardware on Frame will be detected and used to create an additional configuration for this frame and selected as the active configuration Do you wish to continue Figure 3 26 Discover Hardware Confirmation Configuration gt Upload Configuration from Matrix Frame It is possible to upload the last downloaded configuration including labels from the matrix To upload the last downloaded configuration from the matr
50. get the attention of a panel operator who may have turned down their intercom speaker s volume or removed their headset It can also be sent to activate an electronic relay Canvas The assignment area of Production Maestro which can have any user labeled background Category 5 cable EIA TIA 568 category specification relating to network cabling Shielded category 5 cabling is required for Eclipse HX matrix wiring CellCom Digital wireless communications product Sold under the CellCom name in USA and as FreeSpeak in Europe and Asia Central Matrix The term central matrix is used to differentiate the central hardware and software of the intercom system from the connected audio devices The central matrix consists of 1 The metal housing for the circuit cards and power supplies 2 The circuit cards 3 The power supplies 4 The rear panel connectors which connect the matrix s hardware to panels and interfaces Conference An internal matrix virtual party line or busbar where many panels and interfaces can talk onto or listen from the party line without talking to themselves Configuration Determines the operating parameters of the Eclipse HX matrix system including port functions talk and listen audio routes controls and other functions Configurations are created and managed in EHX for download to the matrix frame s Destination A device such as an intercom panel beltpack or interface to which audio signals are
51. gt icons to step through the list of panels Figure 7 2 V Series Lever Key Panel Keys are assigned in the normal way by clicking on the required item in the list of available labels then dragging the items to the required key and dropping them over the display corresponding to the key and clicking on the mouse to confirm the assignment n gt Page Names Entity Types Frames Configure Palette y Types g Figure 7 3 Assigning a Label on a Lever Key Panel Each blue display window is divided into an upper and lower section with the upper section being the listen label and the lower section being the talk label This corresponds to the lever key action to activate the talk or listen routes up to listen down to talk If the mouse pointer is positioned over a key display label the details of the label are displayed v a v a V2UPush2 V Series 2RU Push eae Key Number 27 Activation Listen v a v a v a Figure 7 4 V Series Lever Key Assignment To display the action menu for a key position the pointer over the label and right click the mouse Clear Com EHX User Guide Clear Com EHX User Guide Local Assignment Interlock Group Local Advanced Latch Disable Level Adjustment Applies To Go To Key Destination Delete Key Figure 7 5 Key Properties Menu Local Assignment Click the Local Assignment entry to display the available options for local key assignment The options are to
52. in Local Advanced can be IFB sources As with panel labels these changes will take immediate effect Clear Com EHX User Guide GB New Project on lo alhost Ad File Tools View Help o xal A x System Zoom Forced Listen Blocked Listen Latch Disable ISO IFB Route Monitor s ese Layout Local On Monitoring Global On Both On Go Offline Apply Changes To System Framel New Configuration amp Apply Changes 3 le gt E SORE Figure 9 4 Local Advanced Display with Online Active ONLINE LIMITATIONS Online mode provides much of the functionality of Panel Programming but it cannot be used to create new entities this must be done in EHX Specifically Online mode cannot e Create or edit a Party Line e Create or edit a Fixed Group e Create or edit a Control e Create a Talk and Forced Listen key e Create the first remote key to a Fixed Group e Create the first remote key to a Party Line e Create the first remote key to a Control e Create a stacked key Also as noted previously Online cannot assign a label that refers to a remote system unless it is already present in the current map In order for such a label to be present in a configuration it must have been assigned at least once and then downloaded as part of a map In this way it will be recognized by the matrix if it is assigned in Online mode C
53. is False the Enable Assignment as Listen and Enable Assignment as Talk settings can be set normally The default setting is False Note This functionality only takes effect when making assignments on a V Series panel Fast Key Assign Enables the panel for Fast Key Assign This facility allows the panel operator to locally assign panel keys to local or remote ports by direct input of the port number into the dial pad The panel operator can also assign keys directly from sort groups The Eclipse HX scalable dialcode scheme for Fast Key Assign is as follows lt matrix number gt lt entity type gt lt entity instance gt For example Frame 1 gt Hardware ports gt Port 1 would be dialed into the dial pad as 0101001 The entity types are Entity Number Hardware port 01 Partyline 02 Fixed Group 03 IFB 04 TABLE 5 2 FAST KEY ASSIGN ENTITY TYPES Clear Com 5 33 EHX User Guide Local Fast Key Assign Shortcut If you are using Fast Key Assign on the local system you do not have to enter the matrix type and entity type To expedite Fast Key Assign on a local system 1 On the V Series panel dial pad select to enter Fast Key Assign mode 2 Enter the number of the port you want for example 001 3 To validate the entry select on the dial pad Tip For more information about Fast Key Assign see the V Series Panel Guide Note Fast Key Assign can only be used on V Series pa
54. is not a general way to configure the frame Once the configuration has been loaded the Hardware Configuration and Diagnostics menu links will be displayed and the configuration which already contains the system and panel setups can be edited TABLE 3 2 ADD MATRIX FRAME TO PROJECT DIALOG 11 Add matrix frame to p Create New Configuration Empty Configuration Discover Hardware Upload Configuration from Matrix Frame Figure 3 6 Add matrix frame to project dialog Figure 3 7 Discover Hardware progress bar Adding an Offline Matrix Note Matrix frames that are added to a project are allocated the next available system number at the time that they are added to the project If the matrix frame you want to configure is unavailable for example the matrix has yet to be installed you can still add that matrix frame to EHX To add an offline matrix 1 Right click the right hand layout pane 2 Click Add Matrix Frame A matrix with generic information is added to the layout pane Note An offline matrix is always displayed gray on the layout pane 12 Clear Com EHX User Guide Clear Com EHX User Guide New Matrix Frame Matrix 1 Click to Please choose a matrix type New Configuration Add Matrix Frame add matrix _ _ _ _ _ _ _ Matrix IP Address 169 254 0 100 Configuration Manager Figure 3 8 Adding an offline matrix shell 3
55. level changes F Delete all locally made Fixed Group member changes E Delete all locally made Partyline member changes Figure 3 23 Configuration Download tab The Configuration Download options are applicable to Apply Changes downloads without a reset and to red resets the matrix and its crosspoints are reset after download 26 You can select or deselect one or more of the following options Delete all locally made key assignments Key assignments that were made locally from either panel menus or in Online mode e Delete all locally made IFBs or Forced Listen assignments IFBs or Forced Listen assignments that were made locally from either panel menus or in Online mode e Delete all locally made I O level changes Input and Output levels that were modified by the panel Crosspoint I O levels are unaffected e Delete all locally made Fixed Group member changes Fixed Group members that were modified from the panel e Delete all locally made Partyline member changes Partyline members that were added locally from the panel MATRIX ICON MENU CONFIGURATION OPTIONS Right click the matrix icon on the System pane to display the matrix icon menu To go to the configuration options click Configuration Configuration Manager The Configuration Manager which you can access directly from the matrix on the layout pane enables configurations to be saved loaded imported and exported You can also protect configurat
56. list on the left into this area Figure 3 5 Layout Screen Clear Com 3 9 EHX User Guide 10 2 To add a matrix to the new project either e Drag a discovered matrix into the right hand pane recommended The matrix is added to the project and the Hardware Configuration and Diagnostic menu links are displayed in the left hand menu pane Clear Com EHX User Guide Clear Com EHX User Guide e Click Add Matrix to System on the matrix icon A dialog is displayed with the following options Option Description Empty Configuration If this option is selected the frame is added and the Hardware Configuration and Diagnostic menu links are displayed in the menu pane The Hardware link will flash amber if no cards or panels have been configured The matrix IP address and system preferences are set up as described below after which the hardware should be configured manually Discover Hardware Select this option to fully and automatically populate the project with available cards and panels A progress bar is displayed while the hardware is being discovered see below The matrix is added to the project and the Hardware Configuration and Diagnostic menu links are displayed in the left hand menu pane Upload Configuration from Matrix Frame This option is backup facility that enables you to retrieve the last downloaded configuration from the matrix frame provided one has been loaded It
57. matrix The connection must be configured in the System screen and cannot be configured from the Matrix Hardware setup The Linking Options shown under the Advanced Settings menu is for information only e V12LD The port is configured to drive a V Series panel with nine pages of 12 lever keys allowing up to 108 connections including reply e V12PD the port is configured to drive a V Series panel with nine pages of 12 pushbuttons allowing up to 108 connections including reply e V12RD the port is configured to drive a V Series panel with nine pages of 12 rotary encoders allowing up to 108 connections including reply e V24LD the port is configured to drive a V Series panel with nine pages of 24 lever keys allowing up to 216 connections including reply e V24PD The port is configured to drive a V Series panel with nine pages of 24 pushbuttons allowing up to 216 connections including reply e V24RD The port is configured to drive a V Series panel with nine pages of 24 rotary encoders allowing up to 216 connections including reply e V12LDD the port is configured to drive a V Series lever key desktop panel with nine pages of 12 lever keys allowing up to 108 connections including reply e V12PDD the port is configured to drive a V Series pushbutton desktop panel with nine pages of 12 pushbutton keys allowing up to 108 connections including reply 14 Clear Com EHX User Guide Clear Com EHX User Gu
58. not in the EHX configuration e Panels with locally assigned keys that are different to the keys set up in the EHX configuration In general merge errors arise when there are mismatches in the configuration through offline assignments in EHX or online assignments through a panel The online error report that can be Clear Com EHX User Guide exported from EHX should be used to resolve conflicts if it is not desirable to overwrite either the EHX configuration or the matrix configuration If the matrix configuration appears to merge without errors being reported but there are apparent changes in areas such as panel programming the user should check whether the map in EHX has been imported but not downloaded before entering Online mode Once the configurations have been synchronized the background on the menu pane will turn green and online editing of panel setups may be carried out The Online button will now display Go Offline USING ONLINE MODE In the example below keys are assigned to a panel in Online mode to take immediate effect Figure 9 3 Panel Programming Display with Online Active If the keys are changed on this panel the changes will be sent to the matrix and then on to the panel The matrix will return a confirmation to EHX that the panel has been updated Forced and blocked listens on crosspoints in Local Advanced can also be set or cleared using Online mode It should be noted that the Forced Listens shown
59. on this button to save the audio mixer setup to the current EHX configuration When in Online mode clicking on this button will also save the audio mixer settings into the current EHX configuration After the setup has been saved the audio mixer will automatically exit back to panel programming ONLINE MODE Clicking on this button allows audio mixer settings to be sent to the panel immediately without the need to save to the configuration and download a new map When the Online button is pressed it will flash amber green and the mixer pane background will change to amber while EHX contacts the matrix and uploads the current audio settings for the selected panel If the button and audio mixer pane background remain amber see Figure 8 2 below this indicates that EHX was unable to obtain the current panel audio settings from the matrix the panel may not be connected to the matrix It may take a few seconds for EHX to obtain the panel details from the matrix Clear Com EHX User Guide Clear Com EHX User Guide Audio Mixer for 238 V Series ZRU Push No Description on Port 22 Save to ECS Configuration and Ext Grlineimade Restore to defaut values Savetofile Loadfromfile Layout Basic Settings using D25 Figure 8 2 Online Mode Waiting for Reply When the settings have been loaded the button and audio mixer pane background will turn green to indicate that the settings may be adjusted see Figure 8 3 U
60. role if the user is removed from all other groups The guest role only allows access to panel programming on the current system configuration Clear Com EHX User Guide Clear Com EHX User Guide The guest user can open more than one system configuration in a linked set but cannot modify any system parameters The guest role does not allow access to user management Managing user access levels To access the user management facility select File gt User Management Note Only EHX users with network administrator rights Network Admin can access the user management facility When EHX is initially installed a single network administrator account is preconfigured with the username Administrator This account can then be used to set up other accounts as required When user management mode is entered a complete list is shown of all the registered users Users can be added deleted and edited from this screen Note If the user is removed from all other groups the user becomes a Guest user by default Oo Import lt Export Usemame Roles Description Password gt Administrator Network Admin Administrator User1 Network Admin User1 EHX Available Groups Groups user is in Network Admin Network Admin User a lasta Close _ J Figure 4 7 User Management screen Creating a New EHX User To create a new EHX user 1 Select File gt User Management Note Only EHX users wit
61. saver timer is set to 1 minute the screen saver will start after 2 minutes If the dim timer is set to Always Dim the screen saver inactivity timer will start immediately as the dim timer will effectively be zero Note Only available V Series panels Eavesdropping Privacy This box is unchecked by default so other panels cannot eavesdrop on a panel s microphone input unless that panel has an active talk key pressed to another port in the Eclipse HX System If this box is checked other panels can monitor a panel s microphone input even without any activated talk keys By default a panel s microphone output is off until a talk key is pressed The panel s Mic ON OFF control will always take priority over eavesdropping The default setting is disabled Note Eavesdropping must be enabled checked for a panel to act as an ISO destination is set so that the panel microphone can be remotely enabled by the ISO if it is not enabled at the destination Expansion Panels Some types of panels can support expansion panels If this option is available selecting the expansion panel number attached box will open a menu showing the type of expansion panels that can be fitted to the host panel The types of expansion panels listed will vary according to the main panel type e V12LD V12LDE may be fitted e V24LD V12LDE may be fitted e V12PD V12PDE may be fitted e V24PD V12PDE may be fitted e V12RD V12RDE may be fitte
62. section with the upper section being the listen label and the lower section being the talk label This corresponds to the rotary push action to activate the listen route and the talk button below the display to activate the talk route If the mouse pointer is positioned over a key display label the details of the label are displayed 12 V2URot2 V Series 2RU Rotary Activation Listen Figure 7 16 V Series Rotary Key Assignment To display the action menu for a key position the pointer over the label and right click the mouse co Local Assignment Interlock Group Local Advanced Latch Disable Level Adjustment Applies To Go To Key Destination Delete Key Figure 7 17 Rotary Key Properties Menu Local Assignment Click on the Local Assignment entry to display the available options for local key assignment The options are to allow local key assignment to overwrite the selected key or to disallow local key assignment to overwrite the selected key This permits the system administrator to limit the keys a panel operator can overwrite when locally assigning keys by Fast Key Assign V Series only or by Local Key Assignment on panels supporting this facility Interlock Group The EHX user can assign several keys on a panel into an interlock group and restrict the group so that only one key of the group can be activate at any one time This function only refers to talk paths Clear Com EHX User Guide
63. sent The device from which audio signals are sent is called a source Duplex All real time communication between individuals talking face to face is full duplex meaning that they can both talk and listen simultaneously The Eclipse HX matrices provide full duplex audio EHX Eclipse HX Configuration Software Software program that guides the operation of the central matrix circuit cards and connected panels Ethernet International standard which describes how information is transmitted across a network Provides for the efficient organization of network components Fiber optic Cable A fiber optic cable consists of a glass core covered with a reflective material called cladding and several layers of buffer coating to protect the cable from the environment A laser sends light pulses through the glass core to the other end of the cable FreeSpeak Digital wireless communications product Sold under the FreeSpeak name in Europe and Asia and CellCom name in USA Full Duplex Refers to transmission of signals in two directions simultaneously IFB Interruptible Foldback The term foldback refers to sending program audio or some other audio mix back to announcers while they are on the air Doing so allows announcers to monitor themselves other announcers videotapes of commercials or some mix of sources while they on the air This is typically found in television news and live broadcast events Announcers ty
64. set by the use of the panel controls main and auxiliary volume controls or via the panel software The audio mixer will also allow audio input levels to be modified by means of threshold levels and compressors and for frequency based noise reduction filters to be applied Crosspoints which are attached to IFB controls can also have the IFB dim levels set by the audio mixer The layout of the audio mixer is determined by the panel interface selected for some types of interface such as the D25 connector more options are available than with the basic RJ45 interface When the pointer is moved over the panel tooltips will be displayed whenever it is over an active item such as a button on the toolbar a filter setting or a crosspoint The tooltip will display the current setting of any audio processing element AUDIO MIXER PANEL The audio mixer panel is divided into three functional areas Input Crosspoint and Output Each area has separate controls that function idependently of controls in other areas For example the controls in the input area will act on the input audio stream before it passes to the crosspoints The audio mixer areas are shown in Figure 8 1 below Save to ECS Configuration and Ext Onine mode Restore to defauk valves Input Crosspoint Area Area Figure 8 1 Audio Mixer Panel The audio mixer toolbar provides facilities to apply save or configure the audio mixer SAVE TO EHX CONFIGURATION AND EXIT Click
65. system monitor toolbar is selected tabs for Panels Beltpacks and Antennae are displayed Selecting these displays the status of all the devices of this type in the current configuration RESOURCE CHART The Resource Chart allows you to view the system resources that would be used by your current configuration if it were to be downloaded to the matrix frame s When you build the current configuration for the Resource Chart the system resources are displayed as a percentage of the maximum permitted value Color coding indicates the different usage levels e Green Low usage e Amber Medium usage Red High usage Figure 13 14 Example resource chart Clear Com EHX User Guide SAVE DIAGNOSTICS INFORMATION UTILITY The Save Diagnostics Information utility Help gt Save Diagnostics Information enables you to take a snapshot of the current state of your configuration the EHX PC and the matrix frame s and store this information as a compressed file on your computer This information can then be sent to Clear Com support to assist with the diagnosis of issues The following information is captured Information captured Description comments The version of EHX that is being run the address of the server that EHX is EHX version information connected to and the operational mode of EHX Client Only or Client Server EHX Project configuration Exported as an hxn file A copy of the EHX databas
66. that has been classified as obsolete at the time of sale has a Limited Warranty of 90 days from sales and will be replaced with the same product or a sales credit will be issued at the sole discretion of Clear Com 3 Headsets handsets microphones and associated spare parts as well as UHF wireless IFB products have a Limited Warranty of one year 4 UHF WBS Analog wireless intercom systems have a Limited Warranty of three years Clear Com i Standard Limited Warranty 5 All software products including Concert Client and Server ECS Production Maestro and Logic Maestro are warranted for one year and shall substantially conform to published specifications The media on which the Software is furnished is warranted to be free of defects in material and workmanship under normal use for a period of one year 6 Any Clear Com products that are listed within the last time buy period have the same Limited Warranty for their type 1 i 1 1 1 5 as above d Any Clear Com product that is repaired or supplied as a replacement under the terms of this Limited Warranty shall inherit the remaining warranty period from the original product e Standard Warranty Period Start Date i Dealer Distributor Sales In view of Dealer or Distributor stocking practices the Standard Warranty Period for products sold through Dealers or Distributors will commence from the Clear Com invoice date and will include an automatic extension of three months
67. the matrix Pushing a button on the front panel of the matrix applies the configuration to the entire matrix system You can create e A configuration for just one matrix frame and or multiple intelligently linked matrix frames e Multiple alternate configurations for that matrix and or system of linked matrices to address different intercom requirements For example you may want to create separate configurations for a live sports broadcast and the main evening news broadcast A project is a container that manages and organises your Eclipse HX frames and their configurations The project can be used to define every aspect of a complex intercom system including the connectivity between multiple intelligently linked matrices and or the configurations for individual matrix frames An unlimited number of projects may be stored on the EHX PC or ona server Tip The following sections describe some of the types of communications routes that can be created with EHX Subsequent chapters in this manual describe these topics in detail Groups Partyline and Fixed Group communication may be configured in several ways In a fixed group configuration an operator speaks to all members of the group at once However if a group member responds by calling the operator back with their answer back key the audio path goes to operator panel only Alternatively all members of a group can speak with all other members of the group at the s
68. these changes will not be reflected in the current EHX configuration and would be lost if a download was performed without first merging the configurations The merge button has the same effect as performing a merge in Online mode and will display the same informatory messages To continue with the download to the frame click the OK button to cancel the download click on Cancel The options button displays a further dialog allowing the user to set up actions after the download Clear Com EHX User Guide Clear Com EHX User Guide Apply Configuration to Metixframe ial Clear Com Apply New Configuration to Frame 10 50 17 1 over Ethernet Downloading the configuration without performing a Merge first will lose local changes applied on the Matrix Frame Merge first if you do not wish to lose changes Apply Changes Settings V Delete all locally made key assignments V Delete all locally made IFBs or Forced Listen assignments V Delete all locally made I O level changes Delete all locally made Fixed Group member changes Delete all locally made Partyline member changes Reset Frame Apply changes with reset to initialise new hardware or add trunks F Apply changes with reset and clear all memory overwrite frame with EHX configuration Apply To All Frames less C Cee ore Figure 12 3 Apply Configuration to Matrix Frame Options Select the required option or options and then cli
69. time To deactivate a selector code either enter the selector code number preceded by a zero or enter a clear last or clear all control code One Digit Codes If One Digit Codes is set to true the selector codes are limited to one digit O though 9 plus the quick keys pound and asterisk These codes are easier to remember and dial however they also have the following limitations e Only ten codes are available Control codes are not recognized e The pound and asterisk keys can only be assigned a single digit code 5 104 Clear Com EHX User Guide e The system will no longer recognize the O lt selector code gt form which will deactivate any established individual path This means if multiple codes has been enabled a previously established path cannot be deactivated First Code Only If the First Code Only is set to true the DTMF tone detection will be disabled after the first valid code has been received DTMF decoding can also be disabled by entering the disable DTMF decoding control code 92 described in the Control Codes section Certain circumstances may encourage the disabling of DTMF tone detection During normal operation DTMF tones in the port s audio input are decoded at all times However certain audio program sources such as telephone company commercials may contain DTMF tones that are not intended to be interpreted as selector codes and can inadvertently reroute the audio path Certain vo
70. title and interest in and to the Software and all copies thereof at all times regardless of the form or media in or on which the original or other copies may subsequently exist This license is not a sale of the original or any subsequent copy 2 COPYRIGHT a The copyright and all other rights in the Software produced by Clear Com shall remain with Clear Com or its suppliers You must reproduce any copyright or other notice marked on the Software on any copies that you make 3 YOU MAY a Use the Software only at a single site location If you wish to use the Software at more than one site you must contact Clear Com and if required purchase further Licenses b Make one copy of the Software for archival or back up purposes and c Transfer the Software to an end user of a Clear Com product only if you have made it clear to Clear Com that you are not the end user and you assign all of your rights under this License and make no use of the Software yourself 4 YOU MAY NOT a Use the Software or make copies of it except as permitted in this License b Publish or distribute the computer images sound files or fonts included with the Software as computer images sound files or fonts c Translate reverse engineer decompile or disassemble the Software except to the extent the foregoing restriction is expressly prohibited by applicable law d Rent lease assign or transfer the Software except as set out above or e
71. to specific keys or buttons If an operator communicates frequently with a source or destination in the matrix system a key or button may be assigned on a panel for either talking or listening directly to that source or destination These individual buttons or keys are similar to speed dials on a traditional telephone Each key can be set up so that when it is pressed it makes an audio route For example a key on a panel attached to port 1 may be programmed to send audio to port 28 When that key is pressed an audio route is activated from the originating panel to the device connected to port 28 When the key is released the route is de activated these audio routes are also called crosspoints Port Port 28 m seee T Ya Ei Figure 1 2 Key Assignment PROJECTS AND CONFIGURATIONS A configuration determines the operating parameters of the Eclipse HX system including port functions talk and listen audio routes controls and other functions estination U O Configurations are created and managed in EHX for download to the matrix frame s Up to four configurations can be stored in the operational memory of
72. uses an A law algorithm to optimize the G722 codec This is often used in European systems e G722 u Law uses a u law algorithm to optimize the G722 codec This is often used in North America and Japan Click the appropriate radio button to select the Codecs for top and bottom cables E1 DIRECT TRUNK The E1 Direct Trunk is an E QUE card that has been configured for 60 ports using E1 protocol The first 30 are available to be set as E1 Directs the second 30 are used as a single E1 trunk connection and shown only as Port 31 as on an E1 trunking card Port Function This is always set to Direct except for the last port which is set to Trunk Label Label for the port used to assign the port to a path The label has 10 characters or can be split into two parts each of maximum five characters Description Option port description up to 255 characters long Card Properties For an E QUE card in E1 Direct Trunk mode the Clock Recovery mode and Codec should be set by clicking on the Card Properties link in the lower right of the hardware display This will display the Clock Recovery and Codec setup 54 E Que Card Properties Clock Recovery Line Recovery Local Generated Codec Top Hal OM G722 G711 A law G711 u law Codec Bottom Half G722 G711 A law G711 u law Figure 5 21 T1 Trunk Card Properties Clock Recovery The data clock may be generated by the E QUE card Local Generate
73. 16 500 1 Figure 6 9 Panel Setting Error in Edit Mode Note Care should be taken when making some changes as they may prevent the panel from logging in to the IVC 32 card for example by changing the login IP or login port Clicking on the left arrow button at the top of the IP Panels pane will display the panel filter facilities allowing panels to filtered by state and or by name kd Discovered Panels 93 Figure 6 10 IP Panel Filter Options To filter panels by status open the status menu show as All Panels and select the panel status filter All Panels Figure 6 11 Status Filter Menu Select the required status filter to list all the panels in that state 6 6 Clear Com EHX User Guide L d Figure 6 12 Panel Status Filtering To filter panels by name enter the panel IP address MAC address or panel ID into the Name Search box and click on the Discover button to refresh the display ASSIGNING A PANEL TO AN IVC 32 PORT Panels can be assigned to ports on an IVC 32 card by dragging the panel icon from the IP Panels pane to the assignment zone on the IVC 32 card Panels can also be moved from one IVC 32 port to another The results of the action will depend on the status of the panel e Moving assigning a panel to a port on the IVC 32 card will only adjust the current user ID in the panel if no user ID in the panel currently exists In this case a unique user ID is used as the user
74. 2 map is imported the IFB control information V Series panels is lost due to changes in the way the configuration data is organized In order to restore the IFBs and restore the control information the following steps should be carried out 1 Open Panel Programming from the Configuration menu 2 Select the V Series panel that the IFB control was originally attached to 3 Open the audio mixer 4 Use the audio mixer to set the IFB dimming for EXT1 and EXT2 crosspoints as required This action will create Panel IFB relays IFB1 and IFB2 for that panel 5 Close the audio mixer Clear Com 8 13 EHX User Guide 6 Open the Control Manager 7 Select the Panel IFB relays tab The available IFBs will be displayed 8 Select a control or create a new control 9 Use the control manager to attach the IFB to the control 10 Close the control manager 11 In panel programming the control is now available under the Controls tab to be assigned to a key on the panel in the normal way OUTPUT AREA The output area contains trim controllers for individual outputs displayed as dials When these are set whatever audio is being sent to the output will be changed by the specified amount As before right clicking the dial will display the audio settings available for that output The dials are color coded to indicate the trim applied as described for the crosspoint EB Audio Mixer for 238 V Series 2RU Push No Description
75. 2 unit Note Not available on Concert panels Headset LS Cut When enabled True this facility will automatically cut the audio to the panel loudspeaker if a headset is detected Highlight the option and use the drop down menu to set the option to True or False The checkbox will indicate whether the option is enabled Note Only available on V Series panels Listen Again Auto Delete The Listen Again auto delete timeout sets the length of time in minutes before a message recorded in the listen again buffer is automatically deleted If the delay is set to 99 minutes auto delete is disabled To set the listen again auto delete timeout highlight the option and click on the drop down menu to display the slider Use the mouse to set the timeout to a value of 0 to 99 minutes Note Only available on V Series panels Mute Relay If this is set to True the local panel GPO mute relay is fired when a Talk only key is pressed The default setting is false Nearby Panel Partial This attribute affects the way that Nearby Panels configured in Local Advanced operate The Nearby Panel Partial attribute is set to True to enable audio from nearby panels to be routed to the headset If itis not set audio from nearby panels is cut completely to prevent audio feedback Page Override Allowed The panel main volume audio can be overridden by paging audio from another panel The default setting is disabled For Page Override to operate th
76. 4 cards using EHX 1 Ensure that you have the following equipment Equipment Description Notes PC with an Ethernet or serial port EHX software EHX must be installed and configured Ethernet Or sere For the matrix to PC connection connection TABLE 5 4 UPGRADING E MADI64 CODE Clear Com 5 71 EHX User Guide Equipment Description Notes The appropriate application code DSP code and FPGA code files fwe format are available from the Eclipse HX v7 1 DVDs Software DVD gt Eclipse HX Omega Median Delta gt E MADI H8 application DSP and Application FPGA code files Software DVD gt Eclipse HX Omega Median Delta gt E MADI DSP Hardware DVD gt Eclipse HX Omega Median Delta gt E MADI FPGA TABLE 5 4 UPGRADING E MADI64 CODE 2 Start EHX on the PC 3 Connect the matrix to the PC using either an Ethernet or serial port 4 In EHX open the configuration Select System gt Layout 5 Right click the matrix and then select Firmware gt Update Firmware 6 The Update Firmware wizard dialog is displayed Click Next In the Select Hardware Type screen ensure that the Card radio button is selected Select Hardware Type Figure 5 35 Select Hardware Type dialog 7 Click Next and then browse to the E MADI64 code file application DSP or FPGA code files fwe The folder contains the fwe file and a Read Me file txt with version information Select the fwe
77. Any valid warranty claim within the Standard Warranty Period as determined by the Clear Com invoice date will be covered without further supporting evidence All warranty claims after this date must be supported by the Customer s proof of purchase that demonstrates the product is still within the Standard Warranty Period as detailed in Section 1 c i above plus the automatic three month extension from their purchase date ii Direct Sales The Standard Warranty Period will commence from the date the product was shipped from Clear Com to the Customer The Standard Warranty Period start date for contracts that include commissioning will be the date of the Site Acceptance Test SAT or one month from conclusion of the commissioning project whichever is earlier f Invalidation of Warranty i This Limited Warranty shall be invalidated if the product s outer case has been opened and internal modifications have been made or damage has occurred or upon the occurrence of other damage or failure not attributable to normal wear and tear Authorized modifications with Clear Com s express written permission will not invalidate the warranty g Software Updates i Software Updates are released periodically to correct discovered program bugs During the Warranty Period software updates are available to Customers free of charge Clear Com Standard Limited Warranty h Software Upgrades i Software Upgrades include new Features and or Functional Enh
78. Clear Com EHX User Guide For example if a panel had five keys programmed to talk to cameras 1 to 5 then by setting these into an interlocked group only one camera key can be selected at a time There are nine available interlocked groups to which the EHX user can assign any or all panel keys The interlock groups are specific to the panel they are programmed for and do not affect interlock groups that may be set up on any other panel in the system To add a key to an interlocked group 1 From Panel select the desired panel 2 Right click on the desired key to display the key options list 3 Select the Interlock Group entry to display the interlock group options list 4 Select the required interlock group or None if the key is not to be in any interlock group 5 The key may be added to other interlock groups as required 6 The key interlock groups will be displayed in the key information popup Local Assignment Interlock Group gt Local Advanced Latch Disable gt Level Adjustment Applies To Go To Key Destination Delete Key Figure 7 18 Interlock Group Assignment Rotary key panels 1RU and 2RU can support up to eight rotary key expansion panels not pushbutton or lever key expansion panels To add an expansion panel use the Advanced Settings options under Cards and Ports to display the expansion panel mimic open the right hand drop down list nor
79. Concert Direct AES Mono Panel Aux FOR 22 and Telephone devices This feature is not available on IP panels GLOBAL OPTIONS The following Global options are available Auto Listen This function enables a port for auto listen When a panel activates a talk to a destination that is configured for auto listen a listen path from that destination back to the source panel will also be activated automatically for the duration of the call In this way the source receives audio from the destination without the destination having to specifically activate a talk back to the source The default setting is disabled Generally used on interfaces and four wires Note For Auto Listen to work correctly on external 4 Wire ports the MVX A16 port must have the destination TX RX looped together Auto Signal Tone This function enables a panel or interface port for automatic call signalling If a talk path is activated to a destination that has been configured for auto call signalling the call signal will be sent to the destination for the duration of the talk Auto call signals are most commonly used with external devices that require a control signal to activate them If a port set for auto call signalling joins a partyline or is preset to a partyline an auto call will not be sent to the port if the talk is to the partyline The default setting is disabled 28 For panels which support Auto Signal Call Signal must be enabled Panel
80. Config New Configuration Forced Listen is OFF If set would force V2URot7 to permanently listen to any audio entering the matrix from V2URot9 Figure 7 41 Local Advanced Information Display Place the pointer over the square that intersects the required source and destination The tooltip will display the current properties Click the square The square will turn blue and the source and destination label backgrounds will change to white To set or clear the current property for example Latch Disable right click the mouse to display the On Off options Use the pointer to select the required state and right click or left click on it to select it A red dot will be displayed in the square if the function has been enabled in local mode Note By holding down the Control key when assigning connection properties it is possible to move from square to square and make multiple selections with a single mouse click If the Shift key is held down a block of connections can be assigned by clicking on limits of the required block Clear Com EHX User Guide selecting all the points between the limits This allows large numbers of connections to be set very quickly x Zoom Blocked Listen Latch Disable ISO IFB Route Monitor Mute Relay Preset Talk Preset Liste Local On Global On Both On ONOYNZA LHOHNZA ZHOUNZA PHOUNZA SHOUNZA V2
81. Connected Tally This allows the system to set a tally flashing LED on a panel indicating that the corresponding panel is connected to the system The default is disabled This is normally used on remotely connected panels where the panel to matrix comms may suffer from an occasional loss of service Note Not available for CCI 22 AES Mono Panel Aux and Direct no keys Global IFB This function enables configuring a panel or interface as a global IFB destination Any panel activating a talk to a global IFB destination creates a one way talk path to that panel or interface If more than one panel at a time activates a talk to the global IFB destination both sources can be heard by the destination When all IFB talks to the destination are deactivated the destinations audio paths return to their previous states For IFB talks to also interrupt talks at the source select the IFB Interrupts All Other Talks From Source panel button in Matrix Frame Preferences The default setting is disabled When Global IFB is enabled the Attenuation field is also enabled allowing the amount of attenuation or Cutting for each label s IFB level The adjustment range is from Full Cut to No Cut in 3db steps The default setting is No Cut If an interface has Global IFB set and a destination position is talking to this interface then an incoming call from a local ISO source WILL NOT cause the outgoing talk from the destination
82. D e The Alias as supplied from Production Maestro Pro e The Talk Listen label as defined in EHX E MADI64 Card Properties Card Properties permits sample rate selection when synching to video signals The E MADI64 card must be configured before it can be used when not using the Word Clock Source Sync Card Properties always defaults to the E MADI64 standard for the number of channels To set the sample rate parameters click Card Properties on the lower right of the Matrix Hardware display The following dialog is displayed MADI Card Properties MADI Channel Sample Rate 44 1 KHz 48 KHz 96 KHz MADI 32 only Close Figure 5 34 MADI Channel Sample Rate Clear Com EHX User Guide E MADI channel mode Sample rate Configurable ports 32 96K 32 56 44 1K or 48K 56 64 44 1K or 48K 64 32 or 16 TABLE 5 3 E MADI CHANNEL MODES UPGRADING THE E MADI64 CARD FIRMWARE You can upgrade the following E MADI64 code with EHX e H8 application code fwe format file DSP code fwe format file e FPGA code The boot code file mot is upgraded using the Renesas Flash Development Toolkit 3 4 Basic FDT not EHX The FPGA code can also be upgraded using Xilinx iMPACT programming software Tip For detailed upgrade procedures and information including upgrades that you cannot perform in EHX see the Eclipse HX Upgrade Guide To upgrade E MADI64 H8 DSP or FPGA code for all the E MADI6
83. Display when these parameters have been set to display the required log messages 13 6 Figure 13 6 Event Log The log messages can also be exported to a file for further processing using the Export option in the Properties pane Note The logging export file is an XML file and can be imported into Excel using the speech quotes as the delimiter REQUEST INFO Selecting Request Info in the Properties pane will display a Request Matrix Information screen which will allows a number of matrix parameters to be set or displayed fe Request Matrix Informatio z Pecameter Value IP Address Dump Network Status Info Trunk Usage Report Comms Test Comms Test Results Ethemet Stats Custom Change IP Address Output Remote Routes RDL Dump CrossPoint Info Local Trunk Status Local Trunk Config Remote Line Config Memory Dump Panel Information Panel Message Dump Remote Line Status VeNiX Version Dump VeNiX Report Status VeNiX Rack Dbg Level VeNiX Decommission ISDN Trunk Test X 21 Request Retry X 21 Regular Report Service Decommission VeNiX Unit Dbg Level Remote Route Requests Panel Msg Monitoring Debug DPA DECT Connection Figure 13 7 Request Matrix Information Clear Com EHX User Guide Select the required function in the left pane and the click on the Send button to send the request or update The default functions are described below Matrix O
84. EHX User above 3 When you have completed your changes click Close Deleting a User To delete a user 1 Select File gt User Management The User Management screen is displayed Note Only EHX users with network administrator rights Network Admin can access the user management facility Ensure that a network administrator is logged into EHX to access user management 2 Select the user you want to delete and click Delete A comfirmation prompt is displayed To continue with the removal fo the user click Yes 3 To exit the User Management screen click Close Important note One valid network administrator account must always be available to allow login to EHX and to access User Management You cannot delete either the default network administrator account or the currently logged in user account Clear Com 4 11 EHX User Guide THE EHX SCREEN AFTER A PROJECT HAS BEEN LOADED When a project has been loaded for editing e The EHX menus are displayed on the left hand side of the screen e The Tools gt Apply changes to frame link is enabled The Diagnostics menu is only displayed if a valid system configuration is present 050 184 Add Motru to System 10501711 AS4 Matra to Systems Figure 4 9 Menu Display with Projects Loaded Tip The Go Online button enables EHX to enter Online mode This enables some matrix configuration items highlighted in green to be modified interactively without needing
85. F load Q Clear Uy Copy W Paste Entity Types be V2RLLew1 2 V2RUPush 4 V2RUEotS Figure 7 1 Panel Programming Screen Clear Com EHX User Guide THE PANEL PROGRAMMING SCREEN The Panel Programming Screen is split into four areas The top area provides scroll arrows and a drop down list of all intercom panels The top area also provides access to key Label Options and Local Assignments The middle area provides a mimic of the intercom panels and is the area where labels are programmed onto the panel selectors Also this area provides access to configure Expansion Panels to host Panels Note Expansion panels can only be added or removed in Cards and Ports The bottom right area provides an area where stacked keys can be configured or specific key actions can be set This area can be expanded or collapsed The bottom left area provides Palette consisting of a list of all the matrices currently in the project Each matrix can be expanded to list all the entities that it contains such as panels interfaces and partylines Clear Com EHX User Guide Clear Com EHX User Guide V SERIES PANEL PROGRAMMING The following section overs the programming of the V Series lever key pushbutton and rotary panel types and their associated expansion panels V SERIES LEVER KEY PANELS Select Panels from the Configuration menu to display the panel options toolbar and select the panel from the drop down list or the
86. FYME in the bottom left display This facility is only available for V Series panels the Identify Panel button will be greyed out for other panel types Clear Com 7 23 EHX User Guide 24 SERIES PROGRAMMING This section deals with programming I Series main panels and expansions panels which are programmed in exactly the same way The V Series panels which may also be attached to I Series panels as expansion panels are non programmable ASSIGNING LABELS Beltpock Page Main Page Names Zoom keys pj Save Gf load Q Clear Ly Copy E Paste XL V2RULev1 2 V2RUPush2 3 V2RURO 4 V2RUROS 1 Station Figure 7 31 Label Assign Screen To assign a label to a given selector 1 Locate the mimic of the panel to programme by either using the scroll arrows or the drop down list box from the middle area of the screen 2 Keys are assigned in the normal way by clicking on the required item in the list of available labels and then dragging the item to the required key and dropping them over the display corresponding to the key and clicking on the mouse to confirm the assignment 3 Drag the mouse cursor up the screen into the mimic area and position it over the required key 4 Repeat for all required Label programming To program a Talk and Listen key press and hold the keyboard Ctrl key and then select the Talk label and place that onto the panel Clear Com EHX User Guide Clear Com EHX User Gu
87. Group by clicking on the New button 3 Enter the Talk and Listen labels for the new Fixed Group and a description if required 4 Set up the properties of the new Fixed Group using the properties dialogue in the Properties pane ae Fixed Groups Figure 10 7 Remote Fixed Groups 5 Select the members of the group from the Available pane and click on the gt button to transfer them to the Attached pane They are now members of the group To remove members from the group select them in the Attached pane and click on the lt to transfer them back to the Available pane 6 Click on the Apply Changes to Frame button to download the new map to the frame immediately or close the Fixed Groups dialogue if other changes are to be made Note The available members area will be filtered according to the active frame filters but the attached area will always show all attached members even if their frames are filtered out Clear Com EHX User Guide REMOTE PARTYLINES To add remote partyline embers from one system to the partyline of a local system 1 Select Partylines from the Configuration menu 2 Create a partyline by clicking on the New button 3 Enter the Talk and Listen labels for the new partyline and a description if required 4 Set up the properties of the new partyline using the properties dialog in the Properties pane Partylines
88. Guide LIMITED WARRANTY This document details the Clear Com Standard Limited Warranty for all new products for sale within all regions with the exception of Military Aerospace and Government MAG EXCEPT AS SET FORTH HEREIN LIMITED WARRANTY CLEAR COM MAKES NO OTHER WARRANTIES EXPRESS IMPLIED OR STATUTORY INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF MERCHANTABILITY NONINFRINGEMENT OF THIRD PARTY RIGHTS OR FITNESS FOR A PARTICULAR PURPOSE ALL OF WHICH ARE EXPRESSLY DISCLAIMED 1 Standard Limited Warranty Clear Com warrants its products including supplied accessories against defects in material or workmanship for the time periods as set forth below provided it was purchased from an authorized Clear Com dealer or distributor a Pursuant to this Limited Warranty Clear Com will at its option i repair the product using new or refurbished parts or ii replace the product with a new or refurbished product b Remedies In the event of a defect the rights detailed in 1 a are your exclusive remedies For purposes of this Limited Warranty refurbished means a product or part that has been returned to its original specifications c Standard Warranty Period by Product i All Clear Com brand systems and products including belt packs have a Limited Warranty of two years with the exception of 1 Cables accessories components amp consumable items have a Limited Warranty of 90 days 2 Any Clear Com product
89. HNICAL SUPPORT amp REPAIR POLICY APRIL 29 2010 In order to ensure that your experience with Clear Com and our World Class products is as beneficial effective and efficient as possible we would like to define the policies and share some best practices that can accelerate any problem solving processes which we may find necessary and to enhance your customer service experience Our Technical Support Return Material Authorization and Repair Policies are set forth below These Policies are subject to revision and constantly evolve in order to address our Customers and the Market s needs Accordingly these are provided by way of guidance and for information only and may be changed at anytime with or without Notice TECHNICAL SUPPORT POLICY a Telephone online and e mail technical support will be provided by the Customer Service Center free of charge during the Warranty Period b Technical support will be provided free of charge for all software products under the following conditions i The application operating and embedded software is installed on a product covered by Clear Com s Limited Warranty and 1 The software is at the current release level or 2 The software is one 1 version removed from current ii Older versions of software will receive best effort support but will not be updated to correct reported bugs or add requested functionality c For Technical Support i North and South America incl Can
90. Help on the Windows toolbar and selecting About About Clear Com EHX Configuration System tsm Clear Com Eclipse HX 7 1 EHX Configuration System 5 52 1 0 Client Only Mode True Client Server Mode False Copyright 2013 HME Clear Com Ltd Figure 2 4 EHX About Screen Tip The operational mode of EHX Client Only or Client Server mode is displayed as well as the version of EHX Clear Com EHX User Guide RESET 1yv 3 3V sete te le e e a 3 Q D 3070 Tat ececccce a CONFIG ENG KS RESET Clear Com EHX User Guide 2 Press RESET Card defaults to factory default IP address Master LED is lit green on whichever CPU card is currently serving as master 1 Press and hold ENG and full RESET EHX SETTING UP A SYSTEM INTRODUCTION Complete the following procedure to set up a new Eclipse HX Omega Eclipse HX Median or Eclipse HX Delta matrix Tip For the latest detailed guidance see the relevant User Guide For information on setting the default IP address on Eclipse HX Pico matrices see the Eclipse HX PiCo User Guide To set up a new Eclipse HX Omega Eclipse HX Median or Eclipse HX Delta matrix reset the matrix to the factory default IP address 169 254 0 100 1 Reset the matrix to the factory default IP address 169 254 0 100 Note The default IP address is a link local I
91. I O level changes e Delete all locally made Fixed Group member changes Delete all locally made Partyline member changes Reset Frame You can select one of the following reset options in Reset Frame Apply changes with reset to initialize new hardware or add trunks Apply changes with reset and clear all memory overwrite frame with EHX configuration To continue with the download click OK A new configuration will be built and downloaded to the frame Clear Com EHX User Guide Clear Com EHX User Guide Preserving Locally Assigned Keys When a download Apply Changes is performed all the locally assigned keys keys assigned from a panel rather than EHX will be lost unless a merge operation is performed before the download If the user wishes to retain these keys in the new configuration map the user should go into Online mode and merge the locally assigned keys with the new configuration before downloading and then save the modified project The configuration can then be downloaded preserving the locally assigned keys MANAGING CONFIGURATIONS AND USERS FILE MENU INTRODUCTION Projects may be created opened saved and deleted using the File menu In client server mode projects may also be exported as hxn files and imported back into EHX at a later time File Tools View Help L New Project E Open Project Recent Projects Matrix Connection User Management Log Out Exit
92. ID of the connection The password on the connection is left blank This initial state of the panel represented by the blue color and indicates that the panel is known to be out of use and ready for assignment If a current user ID setting already exists on a panel it is not adjusted during an assignment If the panel is used in another currently inactive Eclipse configuration this association would now have been broken e When a panel is not used by the current configuration but has a user ID even though this may be a stale configuration and the matrix IP address is in the current configuration the panel is shown as red This indicates that care should be taken before using this panel i e check its current usage before assigning it Clear Com EHX User Guide e If a panel s matrix IP address is not in the current configuration and a user ID is set the panel is shown as grey to indicate it is configured for use on another system In this state only a user logged in as administrator in EHX may assign it to an IVC 32 in the currently active configuration e To un assign a panel that has been assigned to a port on an IVC 32 card simply drag the panel off the port and drop it in the blank area to the right of the IVC 32 cards IP CARDS The IP Cards pane will display a list of all the IVC 32 cards detected in the current matrix with the number of the matrix slot the card is in View hide IVC 32 Diagnostics and Settings Figu
93. It cannot be disabled If the dim timer is set to a value other than Always Dim the screen saver timer will only start after the screen has dimmed For example if the dim timer is set to 1 minute and the screen saver timer is set to 1 minute the screen saver will start after 2 minutes If the dim timer is set to Always Dim the screen saver inactivity timer will start immediately Note Only available on V Series Panels Applies to All panel devices IP PANEL OPTIONS Note IP Panel Options are only available for IVC 32 cards The IP Panel options are as follows UserID Panel ID required for the panel to log in to the system via the IVC 32 card The user ID is set in EHX and also entered on the panel for the panel to log in Note The password must not contain upper case letters Network Connection Selects the network connection type for an IP panel Select from LAN high speed WAN intermediate or Internet low speed from a drop down menu The default ins LAN Audio Codec Allows the codec G 722 to be selected for IP connections Password Panel password required for the panel to log in to the system via the IVC 32 card The password is set in EHX and also entered on the panel for the panel to log in Applies to Only available on Concert and V Series IP panels ASSIGNMENT PANEL OPTIONS The Assignment Panel options are as follows Fixed Group Assignment Enables the panel to add or remove m
94. Label for the E1 direct port used to assign the port to a path The label has 10 characters or can be split into two parts each of maximum five characters Description Option port description up to 255 characters long Card Properties For an E QUE card in E1 Trunk mode the Clock Recovery mode and Codec should be set by clicking on the Card Properties link in the lower right of the hardware display This will display the Clock Recovery and Codec setup Clear Com EHX User Guide E Que Card Properties Clock Recovery Line Recovery Local Generated Codec Top Half G722 G711 A law G711 u law Codec Bottom Half G722 G711 A law G711 u law Figure 5 16 E1 Trunk Card Properties Clock Recovery The data clock may be generated by the E QUE card Local Generated or taken from the E1 line Normally the card should be set to Line Recovery for connection to a third party device or E1 network For other devices the clock source will need to be determined before configuration Select the correct configuration by clicking on the appropriate radio button If connecting two Eclipse HX matrices back to back using E1 e An E1 or T1 crossover cable is required One E QUE card should be set to Local Generated clock and the other to Line Recovery clock Codec E QUE cards configured as E1 Trunk use two cables plugged into ports 1 top and 5 bottom for the E QUE card to provide E1 tr
95. MENT PANEL FIXED GROUP MEMBERSHIP OPTIONS A fixed group occurs when one source needs to call many destinations at one time Members of a fixed group may be added or removed by the panel operator in real time with the assignment panel provided this feature is enabled for the panel in EHX To enable the feature in EHX 1 Open the required map configuration in EHX 2 From the Cards and ports screen select the required panel 3 From Port Properties select Fixed Group Assignment from AP Panel Options Click the drop down box to turn the feature on or off e When the check box reads true the feature is on e When the check box reads false the feature is off 4 From Panels in the Configuration menu select the required panel or the panel to which the AP22 is connected If the AP22 is to be configured select the AP22 panel in the list of expansion panels to the right of the main panel list 5 Assign the fixed group source as a talk key on the assignment panel on screen 6 Assign potential fixed group members as listen keys on the assignment panel on the screen 7 From the Eclipse HX Downloads menu click Apply and Reset EHX uploads the information to the assignment panel 32 Clear Com EHX User Guide Clear Com EHX User Guide KEEP HIDDEN KEYS ACTIVE I SERIES PAN ELS In Advanced Settings for l Series panels the EHX operator can select the Keep Hidden Keys Active opt
96. N number Select the option and click on the arrow to open the drop down menu Select the required access Note Only on V Series Panels Supervisor Mode Access Enables the panel to supervise another panel Note Only on V Series Panels VOICE OPERATED SWITCH Four settings are available under Port Properties gt Voice Operated Switch These settings determine how the audio gate operates e Audio Gating Delay determines how quickly the audio gate closes when the operator stops speaking Adjust this value so that the audio gate does not close too early and cut off words at the end of sentences or during small gaps e Audio Gating turns the audio gate function on or off By default this setting is off This function gates performs a logical AND on the crosspoint and the Vox detection threshold If the crosspoint is made from the port and the input Vox level exceeds the detection threshold then audio will be passed to the port Audio Presence Tally also known as Vox tally causes a panel s listen key to flash on a panel whenever audio above the set threshold level is detected Audio Detection Threshold sets the audio level at which the audio gate opens and closes Typically the threshold value is set at the level of a human voice so that when a person speaks into the microphone the audio gate switches open to allow audio onto the intercom line When the person stops speaking the gate closes regardless of the fact th
97. Omega Eclipse HX Median and Eclipse HX Delta only Select each E MADI64 card fitted and configure the card for MADI communication using Card Properties 12 Go to Configuration gt Panels Configure the keys on any connected V Series and I Series user panels using the list of sources and destinations 13 When you have finished your configuration download the configuration map to the matrix by clicking Apply Changes To System located in System or press CTRL D Note You can also apply changes from the Tools menu or by right clicking a matrix in the Layout screen and selecting Apply Changes EHX OVERVIEW The following sections describe some of the main elements of the Eclipse HX Configuration Software For more detailed information see the rest of his guide Setting Up Matrix Port Functions Each physical port on the matrix needs to know what type of remote device connects to it This could be one of the many different types of Clear Com intercom panels control panels or interfaces that connect the matrix to telephones 2 way radios and so on In addition each port needs a label to identify it on intercom panels and other connected equipment Clear Com EHX User Guide Clear Com EHX User Guide Labels can be up to ten characters in length or can be split into two parts each part limited to five characters Assigning Names to Individual Panels At individual panels and interfaces port labels are assigned
98. Open the Control Manager screen by selecting the Controls link on the Configuration menu 2 Create a Control or select a Control that was been previously created 3 Expand the Global Options in the Properties window 4 Select the Latch Disable item in the Global Settings list 5 Select the drop down arrow and select the required status Soft Mode Options The Soft Mode Options list display items which relate to the Soft Mode available on certain panel types Currently this is restricted to Sort Groups To enable disable Soft Mode Options 1 Open the Control Manager screen by selecting the Controls link on the Configuration menu 2 Create a Control or select a Control that was been previously created 3 Expand the Soft Mode Options item in the Properties window AVAILABLE The Available window provides a complete list of all the available relays routes and speed dials that can be attached to a Control To attach a relay route or speed dial to a Control select or create a Control from the Control Viewer and then either double click the 5 101 5 102 required item in the Available window or select the item and click on the gt symbol between the windows This transfers the item into the Attached window The Control label can then be placed onto a panel key or attached as a secondary action to a panel Interface Fixed Group or partyline depending on user requiremen
99. P address This means that the PC is connected directly to the matrix using an ethernet cable and communicates with the rack in DHCP mode When the rack s IP configuration is defaulted back to the above link local address it also defaults to DHCP enabled a The matrix is fitted with two CPU cards in a master and slave relationship Remove the slave CPU card b Press and hold the ENG and FULL RESET front panel buttons simultaneously bottom of card then press the RESET button top of card see illustration on the master CPU card c Replace the slave CPU card d Remove the master CPU card e Press and hold the ENG and FULL RESET front panel buttons simultaneously bottom of card then press the RESET button top of card see illustration on the slave CPU card f Replace the master CPU card 2 Ensure that the matrix and the EHX PC are connected using an ethernet connection either directly or over a network 3 Configure the ethernet connection on the EHX PC then create a configuration with the factory default IP address 4 Download the complete configuration map to the matrix using the factory default IP address MATRIX ETHERNET OPERATION The Eclipse HX Omega Eclipse HX Median and Eclipse HX Delta CPU card ethernet ports are normally connected to a LAN and used to communicate with clients such as EHX and Production Maestro The ethernet port functionality depends on the IP address setup If an IP address of 0 0 0
100. S Audio Mixer for 238 V Series 2RU Push No Desc tion on Port 22 Save to ECS Configuration and Exit Onine mode Restore to default values Save to fie Load from fle Layout Basic Settings using D25 Figure 8 3 Online Mode Connected and Ready Whenever a setting is changed in Online mode it will be sent to the matrix to be applied to the panel and a confirmation will be returned While EHX is waiting for confirmation that the change has been applied the online button will change to amber and then to green when confirmation is received 8 3 RESTORE TO DEFAULT VALUES Click on this button to reset all the mixer settings for the current layout to their default values The user will be asked to confirm the request Click on Yes to replace the current settings with the default settings or No to cancel the action This option can also be used when in online mode SAVE TO FILE Saves the audio mixer settings to a file The file save dialogue will request a file name If no filename extension is given it will default to amc This feature is available when in online mode LOAD FROM FILE Loads audio mixer settings from a file previously created by the file save function If this function is used in online mode the settings in the file will be sent straight to the panel LAYOUT SETTINGS Clicking on this button displays a drop down menu of layout options These options configure the audio mixer for V Seri
101. U cards in a master and slave relationship ensuring fail safe operation Internal Circuitry The matrix s internal circuitry controls the operation of the panels and interfaces connected to it Panels and interfaces connect to the internal circuitry through an RJ 45 connector or port on the rear panel of the matrix The internal circuitry sends balanced duplex audio and RS 422 data signals to and from connected audio equipment through 4 pair shielded category 5 CAT5 cable STP Each audio device connected to the matrix can communicate with all other audio devices in the system For intelligent linking shielded category 5 cable is run from a port on one Eclipse matrix to a port ona second Eclipse matrix to form a trunkline connection The Eclipse HX Omega Eclipse HX Median and Eclipse HX Delta matrix internal circuitry can also control fiber optic interfaces to provide high speed links between matrices and E1 interfaces to allow communication with wireless system antennae Clear Com EHX User Guide Clear Com EHX User Guide Power Supplies Each Eclipse HX Median Eclipse HX Omega or Eclipse HX Delta matrix can hold two independent power supplies These may be connected to a main and backup power source for redundancy If one of these power supplies fails the second supply automatically takes over In the event of a complete power failure a matrix can automatically restore itself to complete functioning by retrie
102. ULev1 uoneanbyuog may 5 RE Abii V2URot7 V2URot11 Config New Configuration Forced Listen is ON Will force V2URot8 to permanently listen to any audio entering the matrix from V2URot9 V2URot14 V2URot15 V2URot16 Figure 7 42 Local Advanced with a Property Selected The following is a description of each option Every option does not appear for every combination of source and destination The possible options are described below FORCED LISTEN A forced listen is a permanently enabled audio path between a source and a destination that can only be interrupted by IFB ISO calls It doesn t have any association with a selector key If panel eavesdropping is disabled for a panel the forced listen will not be effective until the panel has at least one talk path set Panel eavesdropping is enabled from the Advanced Settings screen of Cards and Ports for the source port Forced listen audio is routed from the label on the left to the label on the top Clear Com 7 43 EHX User Guide 44 BLOCKED LISTEN If a listen is blocked between two ports then an audio path from that same source to that destination cannot be set under any circumstances This is primarily used as a safety feature For example to prevent one studio s program feed from being accidentally routed to a destination in another studio LATCH DISABLE This fu
103. Verify Internet Information Services exists and is at version 5 0 or above Note For more information about the options that are not selected by default but which must be enabled for EHX to run successfully see IIS Options that must be enabled below If IIS does not exist on the server complete Stage 1b Otherwise proceed to Stage 2 Clear Com EHX User Guide Clear Com EHX User Guide Stage 1b Install IIS To install IIS 1 Open the Windows Control Panel 2 Double click Add or Remove Programs 3 Click the Add Remove Windows Components tab The OS installation CD ROM may be required 4 Select Internet Information Services and complete the install using the wizard Note For more information about the options that are not selected by default but which must be enabled for EHX to run successfully see IIS Options that must be enabled below IIS Options that must be enabled When installing Internet Information Services there are certain options which are not selected by default and that must be enabled in order to allow EHX to run successfully You can select any other options in addition to these without risk to the installation Windows XP In Windows XP 1 Go to Control Panel 2 Select Add Or Remove Programs 3 Click Add Remove Windows Components on the left hand side of the window 4 Under Internet Information Services click Details and make sure the following options are enabled C
104. You can now configure the offline matrix with the relevant specific configuration information if Known Configuring an Offline Matrix The offline matrix which is a shell at this stage requires basic configuration before you can start adding cards and panels New Matrix Frame Matrix 1 _ Please choose a matrix type New Configuration Matrix Frame IP Address 169 254 0 100 Configuration Manager Figure 3 9 New Matrix Icon To configure the matrix 1 To enter a name for the matrix optional click New Matrix Frame at the top of the matrix frame 2 Set the matrix type by clicking Please choose a matrix type on the matrix frame From the drop down menu select the appropriate matrix type Eclipse HX Omega Eclipse HX Median Eclipse HX Delta or Eclipse HX PiCo 14 New Matrix Frame Matrix 1 z Eclipse HX Omega Eclipse HX Median Eclipse HX PiCo Configuration Manager Figure 3 10 Select Matrix Type 3 The Hardware and Configuration menus for the matrix are now available from the sidebar menu for the matrix on the left of the scren Click to open view all menu options Note The Hardware gt Cards and Ports menu flashes amber because there is no connection with physical hardware 4 The default IP address 169 254 0 100 is shown on the matrix frame on the layout pane Type the IP address of the offline matrix into the text field if Known MATRIX FRAME PREFERENCES MENU To
105. ada Mexico and the Caribbean amp US Military Hours 0800 1700 Pacific Time Days Monday Friday Tel 1 510 337 6600 Email Support Clearcom com Clear Com Technical Support amp Repair Policy ii Europe the Middle East and Africa Hours 0800 2000 Central European Time Days Monday Friday Tel 49 40 853 999 700 Email TechnicalSupportEMEA clearcom com iii Asia Pacific Hours 0800 1700 Pacific Time Days Monday Friday Tel 1 510 337 6600 Email Support Clearcom com d Email Technical Support is available for all Clear Com branded products free of charge for the life of the product or two years after a product has been classified as obsolete whichever comes first To log or update a request send an email to Support Clearcom com e Support for Distributor and Dealer Sales i Distributors and Dealers may utilize the Customer Service Centers once a system has been installed and commissioned Clear Com Systems and Applications Engineers will provide support to the Distributor from the pre sales stage through to satisfactory installation for new system purchases Customers will be encouraged to contact their Dealer or Distributor with their installation and technical support enquires rather than using the Customer Service Centers directly f Support for Direct Sales i Customers may utilize the Customer Service Centers once a system has been installed and commissioned by Clear Com Systems and Applica
106. address of a matrix via the event log is 1 After starting EHX open the configuration 2 Ensure that the PC is connected to the matrix via ethernet or a serial link 3 Open Matrix Event Log from the Diagnostics menu see the chapter Using the Diagnostic Tools for details on the Matrix Event Log Note To display the Diagnostics menu at least one matrix must be configured on the layout pane 4 To connect to the matrix press Play Properties Mode Live Historic Clear Grid Show F Critical A V Warning V Info Export Audio alerts 0 Framel Active Frame Figure 13 9 Press Play to Connect to Matrix 5 When connection is established click on the Request Info button which will be displayed beside the Play icon Properties Mode Live Historic D Request Info Clear Grid Show V Critical Ar Warning V Info Export Audio alerts 0 Framel V Active Frame Figure 13 10 Request Info Button 6 Choose Change IP Address from the list in the left hand pane and enter the desired values listed below Request Matrix Information Interface 1 LAN1 2 LAN2 IP Address 17216 2100 Subnet Mask 255 255 0 0 Defaut Gateway 255 255 255 255 Figure 13 11 IP Address Entry e Select parameter 1 and enter the pin code e Select parameter 2 and enter interface 1 and then enter the LAN1 port address e Select parameter 2 and
107. agging and dropping a Concert user entry onto a port on an IVC 32 card If the port is already in use the current entry is removed and replace by the Concert user Concert clients can also be moved between ports on an IVC 32 card by dragging and dropping The IVC32 port s talk label listen label and description fields are updated with the information received from the EMS Concert server The connection ID is set as follows e If the Concert User already has a connection ID this is assigned to that port otherwise a new unique connection ID is created and used by both concert user and port One special case is when the eclipse ID is already in use a new unique ID will be created for both concert user and port e By default a connection password is NOT set a password is only used if the port has a password explicitly set on it in Matrix Hardware for added security The password can be set in IP Panel Settings under Advanced Settings e These changes are sent to the EMS server in real time during the drag and drop operation so no separate action is required to update the Concert server Clear Com EHX User Guide PANEL PROGRAMMING From the Panel Programming screen in the Configuration menu the EHX operator can assign talk and listen labels to panel keys assign labels to expansion panel keys configure assignment panels stack keys and set key specific functions Page Man PageNames Zoom gt keys gf Save B
108. all ten characters are shown on panels that support ten characters Applies to The Description Comments Label and Port Number fields are available for all port devices unless noted otherwise PANEL OPTIONS The following Panel options are available Reply Tally Auto Clear Time The time interval for automatic answerback in seconds To adjust the time select answerback time to display the slider and set the time as required The time can be set from 0 to 60 seconds The default is 10 seconds Display brightness Sets the display brightness on panels that have a suitable display To adjust the display brightness select the brightness box to display the adjustment slider and use the mouse to drag the slider to the required setting The brightness is adjustable from 0 to 10 The default setting is 0 Note Not available on Concert panel Display Dim Timer Sets the time interval in minutes before the display on an inactive panel is dimmed to prevent damage to the display To adjust the time setting select the timer box to display the adjustment slider and use the mouse to drag the slider to the required setting The timer is adjustable from 0 minutes to 60 minutes If the timer is set to 0 minutes the display is set to dim permanently If the dim timer is set to a value other than Always Dim the screen saver timer will only start after the screen has dimmed For example if the dim timer is set to 1 minute and the screen
109. allow local key assignment to overwrite the selected key or to disallow local key assignment to overwrite the selected key This permits the system administrator to limit the keys a panel operator can overwrite when locally assigning keys by Fast Key Assign V Series only or by Local Key Assignment on panels supporting this facility Interlock Group The EHX user can assign several keys on a panel into an interlock group and restrict the group so that only one key of the group can be activate at any one time This function only refers to talk paths For example if a panel had five keys programmed to talk to cameras 1 to 5 then by setting these into an interlocked group only one camera key can be selected at a time There are nine available interlocked groups to which the EHX user can assign any or all panel keys The interlock groups are specific to the panel they are programmed for and do not affect interlock groups that may be set up on any other panel in the system To add a key to an interlocked group 1 From Panel Programming select the desired panel 2 Right click on the desired key to display the key options list 3 Select the Interlock Group entry to display the interlock group options list 4 Select the required interlock group or None if the key is not to be in any interlock group 5 The key may be added to other interlock groups as required 6 The key interlock groups will be displayed in the key in
110. ame The last downloaded configuration will be uploaded and added to the currently selected slot on the matrix Note The Upload Configuration functionality is not available over a serial connection between the Eclipse HX matrix and the EHX PC INTELLIGENT LINKING TRUNKING As many as 64 separate Eclipse HX Omega Eclipse HX Median Eclipse HX Delta and Eclipse HX PiCo system frames can be intelligently linked using dedicated audio trunk lines and an Ethernet network Audio travels between the matrices on the dedicated trunk lines while control data travels on the Ethernet network You can intelligently link Eclipse HX matrices using e Fiber optic connections using E FIB fiber cards e Four wire connections using MVX A16 analog cards e E1 T1 connections using E QUE cards e MADI connections using E MADI64 cards Note Fiber E1 T1 and MADI linking is available to Eclipse HX Omega Eclipse HX Median and Eclipse HX Delta matrices only You can intelligently link Eclipse HX PiCo matrices using e Four wire connections e The PiCo link to PiCo link Note PiCo link is only available for Eclipse HX PiCo to Eclipse HX PiCo connections The PiCo link does not support hopping The sections below on Fiber trunking and Four wire trunking provide a basic overview of the intelligent linking process For detailed information about intelligent linking see e The relevant matrix frame user guide e The Eclipse HX Installation G
111. ame time This is commonly called a conference or partyline It is similar to a telephone conference call with its two way full duplex communication Members of a partyline can join and leave in real time making the membership dynamic in the sense that it is always changing Controls DTMF Sequences Relays Routes An intercom panel can be used to perform a variety of other functions besides sending audio It can activate a Dual Tone Multi Frequency DTMF sequence to call out on a telephone line activate an electronic relay to turn on a light or lock a door or activate audio from an external router like a mixer desk These types of function are called controls Call Signals A call signal is an audible or visual signal or Tally sent on an intercom channel with or without accompanying audio These signals have a variety of purposes from alerting an operator who has taken off their headset to activating control sequences Clear Com EHX User Guide Interruptible Foldback IFB An audio source such as on the air or program audio can be routed through the matrix to a presenters ear pieces In a typical broadcast application program audio is routed to the talent a collective term for any person in front of the camera broadcasting directly to an audience A director or other audio person can then interrupt or dim the program audio to the talent for announcements commands or cuing by using the
112. ancements and are not included as part of the Standard Warranty but may be purchased at the published rates ii Note In the absence of a Software Update containing a program correction and no available workaround to mitigate the problem at the discretion of Service Sales Engineering or Product Management the Customer may be provided a Software Upgrade under warranty 2 Exclusions Services do not cover damage or failure caused by any occurrence beyond Clear Com s reasonable control including without limitation acts of God fire flooding earthquake lightning failure of electric power or air conditioning neglect misuse improper operation war government regulations supply shortages riots sabotage terrorism unauthorized modifications or repair strikes labor disputes or any product failure that Clear Com determines is not a result of failure in the Services provided by Clear Com Further Services excluded from this Agreement include services required due to errors or omissions in Customer purchase orders installation or maintenance of wiring circuits electrical conduits or devices external to the products replacement or reconditioning of products which in Clear Com s opinion cannot be reliably maintained or properly serviced due to excessive wear or deterioration Customer s failure to maintain the installation site in accordance with the environmental specifications of the products or service on products removed from the locatio
113. antennae e The rear panel interfaces which provide fiber optic links between matrices jajajej ej s Figure 1 1 Eclipse HX Omega Matrix Chassis The matrix chassis frame is a metal rectangular box which houses the matrix s internal circuitry and power supplies The Eclipse HX Omega is designed to host removable CPU and interface cards The Eclipse HX Median and Eclipse HX Delta are designed to host removable CPU cards interface cards and interface modules The Eclipse HX PiCo contains fixed internal circuitry The larger matrices Eclipse HX Omega Eclipse HX Median and Eclipse HX Delta have removable power supplies which can be exchanged when necessary The following are the main elements of the Eclipse HX central matrix Central Processing Unit CPU The central processing unit CPU provides the serial data and Ethernet connection to the PC hosting the EHX software The CPU also coordinates the data flow for other features of the system such as general purpose outputs and inputs The CPU stores four complete system configurations in its memory which can be retrieved and activated directly from the matrix s front panel controls even when the matrix is not connected to a computer Each matrix system contains at least one central processing unit located either on its own removable CPU card or in internal circuitry The Eclipse HX Omega Eclipse HX Median and Eclipse HX Delta are supplied with two CP
114. at background noise may be present Recommended levels are 3dB for panels and 20dB for interfaces If the VOX control option is configured VOX will activate when the gate opens Clear Com 5 25 EHX User Guide 26 Audio Gating Delay This option determines the length of delay in seconds before the audio gate closes after the audio level falls below the preset threshold To set the Audio Gating Delay 1 In Port Properties gt Voice Operated Switch click Audio Gating Delay A level adjustment slider is displayed on screen 2 Drag the level adjust slider to the desired setting from 0 to 4 seconds The greater the value the longer the delay before the audio is cut This can be used to ensure that the audio is not cut during short pauses 3 Click outside the Voice Operated Switch section to close the virtual slider box The new delay value is displayed Audio Gating An audio gate allows EHX to restrict or gate background noise at a panel microphone or interface s input so that the background noise does not transmit to the intercom line When the audio gate is activated the panel or interface operates as a flexible voice operated switch which only transmits audio when it detects an audio signal characteristic level To enable Audio Gating 1 In the Audio Detection Threshold section of a port s Advanced Settings click Audio Gating A drop down arrow appears on the screen 2 Click the drop down arrow to
115. available sources is displayed Select a source 96 4 Click the Route Destination field A drop down menu of available destinations is displayed Select a destination Note Alternatively you can assign sources and destinations from the labels palette at the base of the screen 5 Click the Route Action field A drop down menu of available actions is displayed see above Select an action DELETE A ROUTE To delete a route 1 Open Routes Locate the route you want to delete 2 Click the gray button next to Description to highlight the row 3 Press Delete Clear Com EHX User Guide SPEED DIALS SPEED DIAL DTMF SEQUENCES The MVX A16 matrix card can generate DTMF Tones using the DTMF Daughter board fitted into the slots on the MVX A16 card DTMF Tones are the beeps made by a Touch Tone Telephone The Speed Dial screen defines the name activation type DTMF Sequence and the source of the sequence which is currently a Telephone interface There is a 23 digit limit on a DTMF Sequence The currently allowable dial sequences are as follows The numbers through 0 9 the pound and asterisk characters A DTMF Sequence is defined as a sequence of these numbers A Speed Dial must be attached to a control label with the Speed Dials label attached to this control then the control label is programmed onto the panel next to the label of the telephone To Activate the Speed Dial activate the label to the telepho
116. available to be set as T1 Directs the second 30 are used as a single T1 trunk connection and shown only as Port 24 as on a T1 trunking card Port Function This is always set to Direct except for the last port which is set to Trunk Label Label for the port used to assign the port to a path The label has 10 characters or can be split into two parts each of maximum five characters Description Option port description up to 255 characters long Card Properties For an E QUE card in E1 Direct Trunk mode the Clock Recovery mode and Codec should be set by clicking on the Card Properties link in the lower right of the hardware display This will display the Clock Recovery and Codec setup E Que Card Properties Clock Recovery Line Recovery Local Generated Codec Top Half G722 G711 A law G711 u law Codec Bottom Half G722 G711 A law G711 u law Figure 5 22 T1 Trunk Card Properties Clock Recovery The data clock may be generated by the E QUE card Local Generated or taken from the T1 line Normally the card should be set to Line Recovery for connection to a third party device ora T1 network For other devices the clock source will need to be determined before configuration Select the correct configuration by clicking on the appropriate radio button If connecting two Eclipse HX matrices back to back using T1 e An E1 or T1 crossover cable is required One E QUE card shoul
117. ay the fixed groups screen on Frame 1 you will not see any entities from Frame 2 This is only true for entities that are available to be assigned you will always see already assigned entities i e existing group members whether they are filtered or not In addition panel programming maintains a separate list of filters 5 118 Clear Com EHX User Guide A IP DEVICES INTRODUCTION TO IP DEVICES IP Devices allows the EHX operator to centrally manage IP panels IVC 32 cards and Concert users To start IP Devices go to Hardware gt IP Devices The initial IP Devices display shows three panes for managing the configuration of IP panels Concert users and IVC 32 IP interface cards When IP Devices is opened it will automatically search for IVC 32 cards in configured matrices and IP enabled V series panels on the same network as the configured matrices Note EHX operators should not open more than one instance of IP Devices to assign or monitor IP panels on the same frame at the same time All Partitions Figure 6 1 IP Devices screen The IP Panels and Concert Users panes have a menu button in the top left corner for opening menus for diagnostics and the discover button in the top right corner to start EHX searching for the specified items Clear Com 6 1 EHX User Guide Menu Discover button button Figure 6 2 IP Devices Pane Buttons Clicking on the menu button will open the menus associated with the ty
118. been set up the hardware can be auto detected by clicking Detect New Hardware at the top of the screen ADDING AN MVX A16 CARD The MVX A16 is a 16 port matrix card designed to connect 16 intercom panels interfaces or external 4 wire devices to the Eclipse HX System Eclipse HX Omega Eclipse HX Median and Eclipse HX Delta only MVX A16 cards can be added removed and viewed in the matrix hardware screen ee ee y Fe ected Slot Does Not Have A Card Assigned Figure 5 4 Eclipse HX Empty Slots To add an MVX A16 card 1 In Hardware gt Cards and Ports navigate to an available slot number marked Empty Do either of the following e Double click the slot e Right click the slot and select Set Card Type 2 A drop down menu is displayed listing the available card types Select MVX A16 Repeat this step for the number of required MVX cards Note MVX A16 cards must already be fitted into the Eclipse HX frame with no empty slots left between the cards Tip You can also change an existing card by right clicking the slot and selecting Set Card Type Changing the type of card will delete any ports panels and keys that exist on the card REMOVING AN MVX A16 CARD To remove an MVX A16 card from the configuration 1 In Hardware gt Cards and Ports navigate to the slot number of the MVX A16 card you want to delete Do either of the following e Double click the slot e Right click the slot and select Set Card Typ
119. bels options are as follows Option Description Labels appear the same on local and remote systems If this option is selected the label will be the same regardless of whether it is on a local system or on a remote system Same as the local label Local labels are prefixed with the system number This will Local label prefixed with the automatically indicate whether a label on a panel operates on the system number local system or on a remote system and the identity of the remote system The labels may be set up with any system of identification the user Freely editable f requires TABLE 3 4 ALIAS LABELS OPTIONS Note Because partylines and Fixed Groups are now viewed as a global item across all systems they work inter system partyline and Fixed Group alias names are not displayed in remote systems All partylines and Fixed Groups should be given a unique name Comfort Tones Comfort tones are external tone sources which can be used to indicate the status of the trunk lines between matrices The port that the source is connected to is specified in the Redirect Port field You can also specify the label that will be displayed on the matrix The system states that can trigger a comfort tone are No Trunk a requested trunk line is unavailable e System Down requested destination system is unavailable Trunk Clear requested trunk line is available Clear Com EHX User Guide Whenev
120. bels are ignored in Online mode and the default labels should be accepted When changing the trunking information between frames all of the frames in the linked set should be reset The option to reset frames is available from the download dialog PROGRAMMING REMOTE LABELS To program remote labels onto panels open Configuration gt Panels From the Panel Programming area of the screen select the required panel to be programmed by either selecting the panel from the drop down list or cycling through the panels by selecting the left or right arrows Keys are assigned in the normal way by clicking on the required item in the list of available labels then dragging the items to the required key and dropping them over the display corresponding to the key and clicking on the mouse to confirm the assignment Once the labels have been programmed onto the required panel or panels download the changes by selecting the Apply Changes To System link in the System menu The newly programmed labels should appear in the required positions To program labels onto the next matrix frame switch between the configurations by selecting the required frame from the layout pane REMOTE FIXED GROUPS Remote Members from one system can be added to a Fixed Group of a local system To configure a remote member to a local Fixed group the following should be followed 1 Select Fixed Groups from the Configuration menu 2 Create a Fixed
121. bels on the stacked key will run from the last bottom key in the list to the first topmost key in the list REMOVING LABELS FROM A STACKED KEY 4 V2ULev1 V2ULev1 V2URot3 gta Remove label Istn4 cs tabel Rename Figure 7 37 Remove Label from Stacked Key 1 Double click the Stacked Key on the mimic of the panel using the left mouse button The Stacked Key window displays all labels on the stack 2 Click the label to be removed 3 Click the Remove Label context box to remove the label PALETTE OPTIONS You can customise the appearance of the Palette 1 Select Configure Palette The Palette Options appear on the upper left side of the screen The following options are available e Sort By Port Number sorts entities by port number e Sort By Label sorts entities by label e Group By Frame groups entities by frame first then by entity type e Group By Type groups entities by type first then by frame e Show Descriptions shows the entity description e Show Port Numbers shows the entity port number 2 Select or deselect each option as required 3 Select Apply You will return to the Palette KEY ASSIGNMENT You can specify how entities are assigned to panel keys 1 Select Configure Palette The Assign Keys options appear on the lower left of the screen The following options are available e On Double Click double click an entity to assign it to the first free key on the panel
122. bnet mask used by the IVC 32 card to define the address range the card can access Commonly set to 255 255 0 0 or 255 255 255 0 Default Gateway The address of the gateway to be used to communicate with external devices such as IP panels and Concert clients over the IP network External IP Address This checkbox enables editing of the external IP address and port number below the checkbox IP Address The external IP address that can be used to communicate directly with the IVC 32 card itself rather than the matrix via the IVC 32 card This address is not used by IP panels etc IP Port The external IP port used when communicating directly with the IVC 32 card using the external IP address When the edits are complete click on the tick button to save the changes Alternatively click on the cross button to discard the changes As soon as the changes are confirmed EHX will send them to the IVC 32 card Clear Com 6 14 EHX User Guide IVC 32 CARD PANEL LIST Clicking on the right button will display a list of the panels connected to the IP ports on the IVC 32 card Figure 6 16 List of Ports on an IVC 32 Card To display diagnostics for a panel click on the down arrow button on the right side of the entry for the required panel This will open a diagnostics display of cumulative error data for the panel and the IVC 32 port it is connected to Where data is presented for both panel and port this can be used to diagnose whet
123. by a poor network link at the cost of slightly increased network traffic and slightly higher audio delay Forward Error Correction is set to a HIGH level in internet mode LOW level in WAN mode and is disabled in LAN mode e Silence Suppression this reduces the network traffic generated by a panel by stopping the transmission of packets when there is no audio input that is the microphone is turned off It can cause a slight increase in audio delay Silence suppression is enabled in WAN and Internet mode but disabled in LAN mode e Rx Packets this displays a count of the IP packets that a panel has received and can be used to check the network connection When Silence Suppression is enabled the numbers may only increase when the panel microphone is enabled e Tx Packets this display a count of the IP packets that a panel has sent and can be used to check the network connection When Silence Suppression is enabled the numbers may only increase when the panel microphone is enabled e Rx Drops The number of audio packets that have been lost This can be due to network quality Clear Com EHX User Guide Clear Com EHX User Guide CONCERT USERS The Concert Users pane obtains details of the Concert users on the specified Concert server The user list can be obtained for all partitions on the server or for only one partition a o a NOnSS C al Partitions Name Search Figure 6 18 Initial Concert User Display
124. card and the antenna select the Cable Length option and open the drop down slider Adjust the cable length setting from 0 129 meters to 2860 2989 meters The length set will be displayed next to the option Clear Com EHX User Guide Clear Com EHX User Guide Description Enter an optional description for the antenna such as position or function Engineer Comments A scratchpad for engineers to record any relevant information about the port or antenna Listen Label Listen labels for antennas are only used for diagnostics purposes such as antenna role correlation a combined Talk Listen label is shown unless the option for 10 character labels is turned off Talk Label Talk labels for antennas are only used for diagnostics purposes such as antenna role correlation a combined Talk Listen label is shown unless the option for 10 character labels is turned off SPLITTER CONNECTIONS v Basic Options Figure 5 26 E QUE Splitter Configuration Select the card port to be configured and go to Port Properties gt Beltpack Antenna gt Basic Options to set up the port parameters Cable Length To set the cable length between the card and the antenna select the Cable Length option and open the drop down slider User the mouse to adjust the cable length setting from 0 129 meters to 2860 2989 meters The length set will be displayed next to the option Description Enter an optional description f
125. ces interface cards interface modules and user panels Use EHX to e Create individual point to point talk and listen paths between members of a matrix intercom system e Create groups and one to many calls fixed groups e Create many to many partylines e Store complete system setups configurations on the EHX PC e Download and instantly implement a configuration on the matrix e Store four complete configuration maps in the matrix s on board memory any of which can be activated immediately from the front of the matrix with the push of a button Communicate with CellCom and FreeSpeak beltpacks allowing direct communication between panels and roaming users Communicate with remote panels over IP e Interface with the Clear Com Concert multi user conferencing system over IP e Interface with HelixNet Partyline the Clear Com digital partyline system e Interface with telephones two way radios camera intercoms and more e Bring an outside audio source such as program source into the system s audio stream and interrupt the program audio for announcements IFBs e Use the GPIO facility to activate an applause light in a studio a lock on a door or other control functions each time an external device such as a switch is triggered e Control monitor or run diagnostics on a matrix system remotely from anywhere in the world if the matrix is set up on a LAN network e Link matrices across cit
126. ck OK to continue with the download The configuration will be built and downloaded to the frame APPLY CHANGES WITH RESET RED RESET If Apply changes with reset to initialise new hardware or add trunks is selected the download will reset the matrix and any crosspoints Talk Listen paths will be remade This type of reset also known as a Red reset is required for e Downloading completely new configurations e Hardware changes not mandatory e Any locally assigned keys will be cleared APPLY CHANGES WITH RESET AND CLEAR ALL MEMORY BLACK RESET If Apply changes with reset and clear all memory overwrite frame with EHX configuration is selected the download will clear down any active routes and reset the matrix to the EHX default configuration Any local changes to groups partylines or IFBs made through I Series panels are reset to the EHX map default This type of reset also known as a Black reset is used for e Correcting erroneous or spurious crosspoints Any locally assigned keys will also be lost e Crosspoints all active keys are reset to off e Crosspoint levels all panel listen levels are rest to normal e Locally assigned keys any locally assigned keys are deleted e Local panel microphone settings all panel microphone settings are set to the EHX downloaded value e Local panel microphone gains all panel microphone settings are set to the EHX downloaded value e Key status all keys are unmad
127. configuration map being rejected by the Eclipse HX System If the appropriate option is selected in Preferences gt Intelligent Linking tab the local talk labels may be prefixed with the system number DESCRIPTION The description field is usually used to provide a more detailed description of the port function than the Talk Listen label The description field is limited to 23 characters The description field is cleared when a port is newly configured and a description must be entered when the port is configured SORTING PORTS Each of the columns in the Cards and Ports screen have a sort capability To sort on a column move the mouse cursor over the name of the required column The column is highlighted a light blue color Click to sort the column Each column sorts as follows e Port Function Groups together Ports functions then toggles between first and last on the screen e Label Alphabetically sorts using the Talk component of the label then the Listen component of the label Numerical labels come first then lettered labels If you click the column again the sort toggles between first and last ports e Description Sorts on numerical fields then letter fields COLUMN ROW RESIZING Within the System Ports screen rows and columns can be re sized by moving the mouse cursor over a row or column the cursor should change to a double ended arrow left click and hold the mouse button and drag to required size
128. configuration screen Select Frequency Region F USA and Canada Auto select region from country Latin and South America UnitedKingdom 1800 1900 w Europe 5 China Japan Frequency Range 03FF000000 Figure 3 19 Select Frequency Region The frequency range used by the wireless beltpacks can be set e Directly by entering the required value into the field e By selecting the appropriate region using the radio buttons e The country where the wireless system will be used from the drop down menu If you use either of the last two options the correct frequency range value is automatically inserted To confirm the frequency range click OK Preferences gt Key Operation The Preferences gt Panel amp Key Operation tab controls the incoming audio signalization tally key color of keys and rotary encoders on panels connected to Eclipse HX matrices Clear Com EHX User Guide Clear Com EHX User Guide Layout Cards And Ports DTMF Assignments x Intelligent Linking ISO and IFB System Access Codes Wireless Beltpacks Panel amp Key Operation IP Panels Production Maestro Configuration Download Tally Settings Red E Panels generate In Use Tallies on talk out AND receive Panels continue to receive incoming calling tally AFTER reply Set VOX in Use LED tally on active keys only Feedback Settings F Forced listen appears in reply key Reply Key First caller appear
129. configure the global system settings of the matrix select Configuration gt Preferences from the side bar menu for the matrix on the left of the screen The settings are organised under a series of tabs Clear Com EHX User Guide Clear Com EHX User Guide x Intelligent Linking ISO and iB System Access Codes Wireless Beltpacks Key Operation IP Panels Production Maestro Configuration Download Alias Labels Aliases allow labels to appear differently on a remote system to the local system Aliases for this configuration are Same as the local label Local label prefixed with the system number Freely editable Comfort Tones Comfort tone ports are used to indicate a trunking failure to panel users Redirect Port Label No Trunk 512 2 NO TK System Down 513 2 SYS DN Trunk Clear 514 2 TKCL Figure 3 11 Preferences tabs open at Intelligent Linking Preferences gt Intelligent Linking The Preferences gt Intelligent Linking tab enable you to e Specify the format of Alias Labels Aliases mean that labels can be displayed differently on a connected remote system from the way they are displayed on the local system e Define which ports are used for Comfort Tones warning tones Comfort tone ports are used to indicate a trunking failure to panel users Alias Labels The Alias Labels section of intelligent linking controls how labels for panel functions are presented in linked systems The Alias La
130. cting the Partylines link on the Configuration menu 2 Create a partyline or select a partyline that was been previously created 3 Expand the Attached Control item in the Properties window 4 Select the Secondary Action item in the Attached Control list 5 Select the drop down arrow and select the required control Partylines Figure 5 12 partyline Attach Control Screen PARTYLINE BASIC OPTIONS Basic Options displays the fixed information about a partyline and can be used to edit the partyline description Talk and Listen Aliases and Talk and Listen labels and Shared Partyline To enable disable Basic Options 1 Open the Partyline screen by selecting the Partylines link on the Configuration menu 2 Create a partyline or select a partyline that was been previously created 3 Expand Basic Options in the Properties window The Basic Options are e Description description of the partyline to indicate function etc 90 e Engineer Comments engineering information about the partyline e Listen Label the Listen label for the partyline e Shared Partyline if set to True the default the partyline is available to all the matrices in a linked set If set to False it is only available locally on the matrix it is physically connected to e Talk Label the Talk label for the partyline PARTYLINE GLOBAL OPTIONS To enable disable Global Options 1 2 3 4
131. d e V24RD V12RDE may be fitted e V12LDD no expansion panels are supported e V12PDD no expansion panels are supported e V12RDD no expansion panels are supported e i Station E Station V Station may be fitted Headset Mic Type The Headset Mic Type allows the type of headset microphone to be configured To set the microphone type highlight the item to allow the drop down menu to be displayed The options for headset microphones are Dynamic Balanced Dynamic Unbalanced default and Electret This setting applies to headset 1 and 2 Clear Com EHX User Guide Clear Com EHX User Guide Headset PTT Function The Push to Talk function allows the action for PTT to be selected The options are No Function Activate All Talk Keys and Activate Two Way Radio The default is No Function This function is triggered by any of the PTT inputs on a panel In the case of V Series panels this function only relates to XLR 4 and XLR 5 type headsets that have been modified for PTT V Series XLR 7 headsets and headsets connected to the auxiliary audio connector use the logic 1 and 2 inputs see Logic Inputs The effect of these functions are e No Function PTT has no effect e Activate All Talk Keys PTT will activate audio paths on all latched talk keys Non latching talk keys will not be activated e Activate Two Way Radio PTT will activate audio paths on all latched talk keys connected to two way radios normally via a FOR 2
132. d or taken from the E1 line Normally the card should be set to Line Recovery for connection to a third party device or an E1 network For other devices the clock source will need to be determined before configuration Select the correct configuration by clicking on the appropriate radio button If connecting two Eclipse HX matrices back to back using E1 e An E1 or T1 crossover cable is required e One E QUE card should be set to Local Generated clock and the other to Line Recovery clock Codec E QUE cards configured as E1 Direct Trunk use two cables plugged into ports 1 top and 5 bottom for the E QUE card to provide E1 trunk ports The top cable Top Half provides the first 16 ports 17 32 and the bottom cable Bottom Half provides the second 15 ports 33 48 The top and bottom cables can be configured to use different Codecs The Codecs that are available comprise e G722 standard G722 conversion and compression e G722 A Law uses an A law algorithm to optimize the G722 codec This is often used in European systems e G722 u Law uses a p law algorithm to optimize the G722 codec This is often used in North America and Japan Click the appropriate radio button to select the Codecs for top and bottom cables Clear Com EHX User Guide Clear Com EHX User Guide TI DIRECT TRUNK The T1 Direct Trunk is an E QUE card that has been configured for 48 ports using T1 protocol The first 24 are
133. d Groups gt Controls v _Beltpack Roles Figure 5 25 Beltpack Interlock Group Assignment Local Advanced Latch Disable This allows latching of keys to be disabled locally on the beltpack May be set to On or Off Go To Key Destination Click the Go To Key Destination entry to display the Matrix Hardware editor screen with the destination the key refers to highlighted Delete Key Click the Delete Key entry in the menu to delete the assigned label shown highlighted Note that only the highlighted label will be deleted the green listen label for that key will not be deleted 5 117 FRAME FILTERING If there are many matrices in a project it is possible to select which frames are visible and configurable in the Palette If there is more than one matrix in the project the Configure Filters button is visible in the top left of the screen 1 Select Configure Filters the following screen appears Select any frames that should be visible and unselect any frames that should be filtered out Studio Studio 3 Studio 2 Select All Clear Selection Figure 5 26 Filter Frames 2 Deselect any frames that you do not wish to be visible in the Palette 3 Select Apply You will return to the Palette Note Deselecting a frame does not remove it from the project Note Entities from filtered out frames do not show on screens for non filtered frames For example if you filter frame 2 then go to s
134. d be set to Local Generated clock and the other to Line Recovery clock Codec E QUE cards configured as T1 Direct Trunk use two cables plugged into ports 1 top and 5 bottom for the E QUE card to provide T1 trunk ports The top cable Top Half provides the first 16 ports 17 32 and the bottom cable Bottom Half provides the second 15 ports 33 48 The top and bottom cables can be configured to use different Codecs The Codecs that are available comprise e G722 standard G722 conversion and compression e G722 A Law uses an A law algorithm to optimize the G722 codec This is often used in European systems e G722 u Law uses a law algorithm to optimize the G722 codec This is often used in North America and Japan Click the appropriate radio button to select the Codecs for top and bottom cables E QUE ANTENNA This action automatically adds an E QUE card with eight antenna ports configured Each antenna provides six user ports The hardware table shows the first user port number for each antenna rather than the E Que port number Therefore the first antenna is shown as port 1 the first beltpack port and the second antenna is shown as port 7 previous first port number plus six since beltpack ports 1 6 are on the first antenna This is repeated for successive antennae Port Number Port Function Label Alias Description Antenna AntOi Antennae Ant02 Ant02 Antenna Ant03
135. d group directly from the panel For more details of how to use the I Series advanced functions see the I Series Panels User Guide USING EHX TO SET UP I SERIES FIXED GROUP MEMBERSHIP OPTIONS A fixed group occurs when one source needs to call many destinations at one time The panel operator can add and remove members of a fixed group in real time with the I Series provided that the feature has been enabled in EHX To enable the feature in EHX 1 Open the required map configuration in EHX 2 From Cards and Ports screen select the required panel Clear Com EHX User Guide Clear Com EHX User Guide 3 Select Port Properties gt AP Panel Options gt Fixed Group Assignment Click the drop down box to turn the feature on or off e When the check box reads true the feature is on e When the check box reads false the feature is off 4 From Panel Programming select the panel to which the I Series is connected and immediately below it select the I Series panel 5 Assign the fixed group source as a talk key on the I Series panel on screen 6 Assign potential fixed group members as listen keys on the l Series panel on the screen 7 From the Eclipse HX Downloads menu click Apply and Reset EHX uploads the information to the I Series panel USING EHX TO SET UP I SERIES IFB OPTIONS After a program audio source has been attached to a matrix port the EHX operator can assign the audi
136. d then downloaded as part of a map In this way it will be recognized by the matrix if it is assigned in Online mode Local sources and destinations on the current matrix can be assigned for the first time in Online mode provided they have already been set up in the current map For example a local Party Line cannot be created in Online mode but it can be assigned to a key for the first time in Online mode If a remote source or destination is assigned to a key for the first time in Online mode the label will initially be displayed in the panel mimic and then disappear as the matrix will reject the assignment request Further information on this limitation is given later in this chapter Online mode operates in a completely live mode so that as soon as a change is made in EHX the configuration in the matrix is updated If a label on a key is changed for example the panel affected is updated without any further user intervention Clear Com EHX User Guide To enter Online mode select the Online button on the EHX toolbar Zl Go Online No Merge X EHX is notified of any changes that are made online as a consequence of this if EHX running on any other PC which is also configuring the same matrix and in Online mode it will also be updated with the changes Therefore it is possible for more than one EHX to be editing a configuration with each change being displayed on all the copies of EHX connected and in Online mode How
137. d to determine how the key will behave when activated via the button To set the key activation type right click over the required key to display the options menu and then select the Activation item to display the activation options v2uLev1 estes Activation Local Assignment Interlock Group Local Advanced Latch Disable Level Adjustment Applies To d gt gt gt Go To Key Destination Delete Key Figure 7 27 Concert Panel Key Activation Clear Com EHX User Guide Clear Com EHX User Guide Local Advanced Latch Disable When the mouse pointer is over this entry a second menu is displayed giving the options to set Local Advanced Latch Disable to On or Off Select and click on the required option This performs the same function as Latch Disable in the Local Advanced facility It will allow or disallow a panel to latch a key to another device Go To Key Destination Click the Go To Key Destination entry to display the editor screen for the type of destination the key refers to For example if the destination is a panel then the panel will be displayed on the Panels screen for a partyline key the Partylpartylineines editor will be displayed with the partyline highlighted Delete Key Click on the Delete Key entry in the menu to delete the assigned label shown highlighted Note that only the highlighted label will be deleted the green listen label for that key will not be
138. ded to Clear Com EHX User Guide PARTYLINES An EHX partyline is a virtual partyline When assigned to selector keys on various panels in the system that label enables anyone in the system who activates a talk or listen or both to that partyline label to talk listen to anyone else who has joined the partyline the at the same time EHX permits the assignment of panels to a partyline however this is normally completed in the Panel Programming screen by assigning the partyline label onto the panel Note Because partylines and Fixed Groups are now viewed as a global item across all systems they work inter system Partyline and Fixed Group alias names are no longer displayed in remote systems All Partylines and Fixed Groups should be given a unique name ty Cd lad ld x Figure 5 10 Setup Menu To create a partyline and assign permanent members to that party the following steps should be followed 1 From the Configuration menu select the Partylines link This opens the Partylines configuration screen Clear Com 5 87 EHX User Guide 88 T Partylines Properties 4 Mtoched Control Options Panels Figure 5 11 Partyline Setup Screen 2 Select the New button at the bottom left of the Partylines window 3 Change the partyline label and description fields with more meaningful identifiers 4 In order to add permanent fixed members select the required member in the Available
139. displayed MATRIX CONTEXT MENU DELETE MATRIX FRAME FROM PROJECT Right click the matrix icon on the layout pane to display the context menu To remove the matrix and all configuration information from the current project select Delete Matrix Frame From Project Removing the matrix frame from this project will cause any associated A configurations to be removed as well Do you wish to proceed Figure 3 30 Matrix Delete Confirmation To continue click OK When the operation is complete the matrix icon will be deleted from the System pane MATRIX CONTEXT MENU APPLY CHANGES Right click the matrix icon on the layout pane to display the context menu To apply the changes you have made to the configuration to the matrix select Apply Changes Clear Com EHX User Guide Clear Com Apply New Configuration to Frame 10 50 17 1 over Ethernet Downloading the configuration without performing a Merge first will lose local changes applied on the Matrix Frame Merge first if you do not wish to lose changes Cok cance Options gt gt Figure 3 31 Download Dialog Merge To merge the current EHX configuration with the rack configuration before download click Merge Use Merge if the rack configuration has been changed as a result of making changes in EHX Online mode or from assignment panels In both cases these changes would not be captured by the current EHX configuration and would be lost
140. down menu is displayed listing the available card types Select the LMC 64 card EE Port Number _ Port Function ee 1 Empty Emay MVX A16 2 Empty E Que E1 Direct E Que T1 Direct wl Empty E Que E1 Trunk E Que T1 Trunk gt Empty E Que E1 Direct Trunk E Que T1 Direct Trunk wi Empty IVC 32 za Empty LMC 64 E FIB Fiber 4 inci E FIB Fiber Redundant E Que Antenna Empty g E Que Splitter E MADI 32 32 2 Empty E MADI 56 56 10 Empty E MADI 64 64 E MADI 64 32 ty cicada id E MADI 64 16 i z ii mmi i Figure 5 31 LMC 64 Card Selection Tip A total of four E QUE IVC 32 or LMC 64 interface cards may be fitted to an Eclipse HX Omega A total of three E MADI64 cards may be fitted to the matrix This action adds an LMC 64 card to be used for communication over IP Cards and Ports will show a single port entry that can be configured for 16 64 meters Card Slot Port Number Port Function Description ny L LMC 64 wa ii 1 Meters m MetOl Met01 Pa ny Empty 3 Empty 4 Empty Figure 5 32 IP Ports Port Number The port number on the LMC 64 card This does not have a function as the card does not provide external ports Port Function This is always fixed as Meter Clear Com EHX User Guide Clear Com EHX User Guide Label Label for the E1 direct port used to assign the port to a path The label has 10 characters or can b
141. e 2 A drop down menu is displayed listing the available card types Select Empty 3 A warning dialog is displayed To confirm the deletion click Yes UPGRADING THE MVX A16 CARDS You can upgrade the MVX application code fwe with EHX The boot code file mot is upgraded using the Renesas Flash Development Toolkit 3 4 Basic FDT not EHX You can also use the FDT to upgrade the MVX boot and application code simultaneously using the combined MVX boot and application code file mot Tip For detailed upgrade procedures and information including upgrades that you cannot perform in EHX see the Eclipse HX Upgrade Guide To upgrade the MVX application code for all the MVX A16 cards using EHX 1 Ensure that you have the following equipment Equipment Description Notes PC with an Ethernet or serial port EHX software EHX must be installed and configured Ethernet or serial i For the matrix to PC connection connection TABLE 5 2 UPGRADING THE MVX APPLICATION CODE Clear Com EHX User Guide Equipment Description Notes The appropriate application code file fwe format which is available from the Eclipse HX v7 1 software DVD MVX application code files Software DVD gt Eclipse HX Omega Median Delta gt XXXXXxZ MVX Application where XXXXXXZ represents the product number TABLE 5 2 UPGRADING THE MVX APPLICATION CODE 2 Start EHX on the PC 3 Conn
142. e e Any local changes to groups party lines and IFBs made through I Series panels are reset to the EHX map default e Locally assigned fixed groups all groups are reset to the EHX default e Locally assigned partylines all partylines are reset to the EHX default e Locally assigned IFBs all IFBs are reset to the EHX default e Locally assigned forced listens all Forced listens are reset to the EHX default e Input levels Matrix input levels are reset to the EHX download value e Output levels Matrix output levels are reset to the EHX download value APPLY TO ALL FRAMES Select this option if the EHX operator e Is making the first download of a new linked set e Has added or removed a Reserve Port e Has added a remote member to a partyline e Has added a remote key to a partyline e Has changed the Port Count for a fiber card Clear Com EHX User Guide PRESERVING LOCALLY ASSIGNED KEYS When a download is performed all the locally assigned keys keys assigned from a panel rather than EHX will be lost unless a merge operation is performed before the download If the user wishes to retain these keys in the new configuration the user should go into Online mode and merge the locally assigned keys with the new configuration before downloading and then save the modified project The configuration can then be downloaded with the locally assigned keys preserved in the new configuration APPLY CHANGES TO SYSTEM
143. e To determine the EHX Server Machine Name log in to the EHX Server Click Start and then Run Type cmd into the box and click ok At the command prompt type ipconfig all Use the listed Host Name as the EHX server name Clear Com 11 9 EHX User Guide 11 10 Using Client Server Username Each user is distinguished by Username and users on different clients should always use different Usernames when logging in to the EHX Server Usernames on the EHX server are set up by logging in to the EHX Server and using the User Management facility as described in chapter 3 to set up and manage users If a user on a client attempts to log in to the EHX Server with a Username that is already in use a warning is shown If the new user continues the existing user session is terminated and the user who has now been logged out is informed Host Name When logging in to an EHX server running in client server mode use the Options button to display the server that the user is logging on to and enter the server name explicitly instead of using the default localhost name Clear Com EHX User Guide ECLIPSE HX DOWNLOADS When the EHX operator creates or edits a configuration adds hardware to the system or performs a variety of other functions the changes must be downloaded to the Eclipse HX system The configuration can be downloaded either by e Selecting Tools gt Apply Changes to Frame e Clicking Apply Changes fr
144. e Antenna i Empty E Que Splitter ae 57 E MADI 32 32 E MADI 56 56 10 Empty E MADI 64 64 E MADI 64 32 H s i E MADI 64 16 E N Empty Figure 5 28 IVC 32 Card Selection Tip A total of four E QUE IVC 32 or LMC 64 interface cards may be fitted to an Eclipse HX Omega A total of three E MADI64 cards may be fitted to the matrix This action adds an IVC 32 card to be used for communication over IP Cards and Ports will show thirty two ports that can be configured for various IP compatible panels Cut re Port Number Port Function Label Alias Description 1VC_32 ve V iRU Lever m Vilever MARU LEYE o aa T V Series 1RU Lever Concert Panel m Concerti Concert Soft Panel Empty pa Empty zj Empty Empty Empty z Empty n Emp x J Empty 170 lemoy Figure 5 29 IP Ports Port Number The port number on the IVC 32 card Port Function Selects the device attached to the port from a drop down menu Devices include IP enabled V Series panels and Concert panels Clear Com EHX User Guide Clear Com EHX User Guide Label Label for the E1 direct port used to assign the port to a path The label has 10 characters or can be split into two parts each of maximum five characters Description An optional description for the port of up to 255 characters long Note The IVC 32 card must be configured before it can be used To set the IP parameters click on the Card Properties l
145. e Define the source port and destination label for each route e Determine whether each route will be activated with a talk key a listen key or both e Enable a reverse listen a reversal of the route s direction when it is activated by a Talk A route is defined by selecting a source port a destination label and providing a description The source can be any port in the local system A source cannot be a nonport label including a partyline or fixed group The destination can be any audio label in the system including a partyline or a Group or remote ports except a control label When a route is activated it will set a talk from the source port to the destination label It is possible to activate the route by activating a talk and or a listen to the route s label If the Action is set to Talk the route will act as a unidirectional audio path whenever a talk or listen to the route is activated If the route action is set to Reverse Listen the route will act as a bi directional audio path provided Activate with Listen is also set by s U a Gi kd 2 bd u bs Figure 5 13 Routes Configuration Screen Clear Com EHX User Guide Clear Com EHX User Guide After the route has been set up using this screen it is possible to assign it to a label from the Control Manager screen Within the Panel Programming screen and the Stacked Keys area with the Control Label programmed onto a panel then double c
146. e Errors Write Bytes 1803760508 Write Packets 11351516 Write Errors 0 Write Drops Write FIFO Errors Collisions Write Carrier Errors IP Settings IP Port 6001 IP Address 172 16 10 100 Subnet mask 255 255 0 0 Seige iur yam 172 156 0 1 External IP Address IP Address 82 195 181 143 IP Port 6001 Figure 6 15 Editing VC 32 Card Settings IP Port The port the panel will use to log in to the IVC 32 card This will be the internal IP port if the panel is on the same LAN or the external IP port if not This parameter should not normally be changed from the default value unless all the IP panels or Concert server are also updated to use the new port number If this is not done the IP panels or Concert server will not be able to communicate with the IVC 32 card Eclipse system administrators are advised to check with network administrators or IT that the default port may be used without causing a conflict with any other application on the network If the IP port number is changed ports 42001 and 1300 should not be used as these ports are already used by EHX The Eclipse HX system Clear Com EHX User Guide administrator should check with the network administrator or IT to obtain a port number to use IP Address The IP address of the IVC 32 card that the panel will try to log in to This will be the internal IP address if the panel is on the same LAN or the external IP address if not Subnet Mask Su
147. e Report Display Clear Com EHX User Guide The report provides a summary of the firmware versions followed by a detailed list for all devices that provide this information Device Firmware information listed CPU cards list the boot PROM version the application version the CPU card versions of the CPLDs and the current settings of the DIP switches MVX A16 cards will list the application MVX A16 card version and HDLC version R Fiber cards will list the FPGA version Fiber card E Que cards will list the boot code E QUE card version the FPGA version and the application version IVC 32 cards will list the boot code version the FPGA version and the IVC 32 card artes application version LMC 64 cards will list the boot code version the FPGA version and the LMC 64 card pea application version V Series main panels will list the boot code version the application version panel kernel version and the filesystem V Series panel version V Series expansion panels will only list boot and application versions l Series panels will report the l Series panel application version TABLE 3 5 FIRMWARE REPORT INFORMATION Clear Com 3 31 EHX User Guide MATRIX CONTEXT MENU SORT INTELLIGENT LINKS Right click the matrix on the layout pane to display the context menu To sort any links that exist between matrices in a linked set select Sort Intelligent Links No dialog is
148. e Station If none of the checkboxes are selected then the default IFB behaviour is that when an IFB path is active between a panel the IFB source and a destination port then none of the other talk paths are deactivated from that panel The communication path to the IFB destination will also be carried by the other active talk paths If the IFB Interrupts other talks from Source Station checkbox is selected however all the other talk paths from the panel are interrupted turned off for the duration of the IFB talk This enables you to make a private call to a remote dialled in IFB destination Assign multiple sources to IFB from AP panel When this checkbox is selected an AP panel can assign multiple sources to an IFB destination The IFB will hear all the talk from the selected sources Preferences gt System Access Codes Aspects of system functionality can be protected with access codes Use this tab to enter codes to unlock features Clear Com 3 19 EHX User Guide 20 x Intelligent Linking ISO and IFB System Access Codes Wireless Beltpacks Key Operation IP Panels Production Maestro Configuration DTMF Passcodes Passcode 1 Passcode 2 Passcode 3 Passcode 4 Passcode 5 Passcode 6 Passcode 7 Passcode 8 Panel Menu Access Codes Enter the code that users must enter to access PIN protected menus Code 1 Features Passcode Enable Production Maestro by entering the 16 digit passcode ob
149. e audio level from the same port may vary greatly between different keys assigned to that port depending on how the different keys have been set up Clear Com EHX User Guide Clear Com EHX User Guide To improve the performance of the level averaging on I Series panels the crosspoint range for these panels is larger than previously The preset levels in the matrix for I Series panels are e 30 2 dB e 24 1 dB e 18 1 qB e 12 1 dB e 9 2 dB e 6 0 dB e 3 9dB e 2 1 0B e OdB e 1 1 dB e 2 10B e 3 2dB e 3 90B e 6 0dB e 8 9dB e 12 1 dB The range for V Series panels is 42 dB to 12 dB MATRIX EVENT LOG In Live mode messages are displayed in the Matrix Event Log as soon as they are generated by the matrix In offline mode EHX makes a connection to the database The user sets search criteria and the resulting messages are displayed on screen The Matrix Event Log gives the EHX user information about the state of the matrix that is helpful in diagnosing and repairing problems The event types to be logged are selected in the Properties pane by clicking on the required checkboxes The message types that can be selected for logging are Critical Warning and Information The logging mode can be set to Live to report current messages or Historic to display previous logged messages In Historic mode the specific hour minute and second beginning and end dates to search can be set Click
150. e disable Tallies 1 Open the Fixed Groups screen by selecting the Fixed Groups link on the Configuration menu 2 Create a Fixed Group or select a Fixed Group that was been previously created 3 Expand Tally Options in the Properties window 4 Select the In Use Tally item in the Tally Options list 5 Select the drop down arrow and select the required status This allows the system to set a tally flashing LED on all the panel keys that are assigned to the Fixed Group whenever a talk is active on the Fixed Group In the case of multiple matrices in a linked set the In Use tally is broadcast to all other systems in the linked set In this way the feature is seamless over the matrices in a linked set The default is disabled Sort Function on Fixed Groups members EHX provides a sort capability that allows the EHX user a quick and easy way of grouping common items such as FOR 22s together The sort function has been implemented in both the Attached window and Available window Members Attached All Label Description Figure 5 4 Group Members List To operate the sort function select the Fixed Groups link from the Eclipse HX Menu and select the required Fixed Group Use the All tab on the Attached window to display all the members of the groups or the Interfaces tab to display only the interfaces in the group or the Panels tab to list the panels in the group The
151. e is ER Database provided if available The name ID description and IP address of the matrix frames in the current project along with details of their active configurations Frame information A firmware report from each of the Firmware repons frames in the current project Copies of the configurations that are currently running on the frames achieved by performing an upload from each of the frames in the current project Configurations currently running on the frames Basic system information concerning EAX PO System the EHX PC including OS and Information hardware information EHX PC process Information about the processes that information are currently running on the EHX PC TABLE 14 1 SAVE DIAGNOSTICS INFO UTILITY Clear Com 13 13 EHX User Guide 13 14 Information captured Description comments Information about the services that are EHX PC service information configured on the EHX PC EHX exception logs The exception logs from EHX EHX event logs The ADM event logs from EHX A dump of diagnostics information from Frame diagnostics the matrix frames including system information fiber allocation IP and information Ethernet usage and task performance history TABLE 14 1 SAVE DIAGNOSTICS INFO UTILITY CLEAR UNUSED MEMORY The Net Framework used by EHX manages its own memory usage on the system allocating and releasing memory wh
152. e module to be configured on one system and be available for use on another system To make a remote telephone call DTMF tone generation is required An Eclipse HX user panel V Series or I Series can make remote calls both manually using the dial pad and through speed dials Tip For more information about setting up and using the TEL 14 module see the TEL 14 manual For more information about user panels see the V Series User Guide and the I Series manual REMOTE MANUAL DIAL User panels can manually dial a remote telephone using the dial pad The panel registers as a dialler to the telephone as soon as the panel starts dialling the telephone through the dial pad When the panel comes out of dial mode ends the call registration to the telephone port is released Note Only one port at a time local or remote can dial the telephone 10 10 Clear Com EHX User Guide Clear Com EHX User Guide REMOTE SPEED DIAL To set up a speed dial to a remote telephone between two linked frames 1 Open the Panels screen and locate the telephone interface in the label palette 2 Program the telephone interface onto any required panel s 3 In Controls select the control for the speed dial and program next to the telephone interface 4 Activate a talk for the telephone 5 Activate the speed dial make the call Alternatively 1 Set up telephone and speed dial as above 1 Switch frames 2 Program the telep
153. e on the beltpacks the key pages are selected from the drop down Page list The pages are Main the default page Shifti Shift2 Shift3 Shift4 Shift5 When the pointer is placed over a key the status of the key is displayed showing the beltpack role key number and the key type Right clicking a key will open a key configuration menu allowing the key type local assignment interlock group and latch disable to be set up Activation The activation option allows the key type to be configured to determine how the key will behave when activated via the pushbutton To set the key activation type right click over the required key to display the options menu and then select the Activation item to display the activation options Clear Com EHX User Guide Clear Com EHX User Guide Layout Cards And Ports Configuration Help _Beltpack Roles x bo Port 601 Beltpack Role New BeltpackRole 601 0 gt 9 Page Shift1 Page Names Zoom keys pj Save GF Q Clear Page Audio Mixer Identify Panel Activation Local Assignment Local Advanced Latch Disable Level Adjustment Applies To Interlock Group gt r Talk and Forced Listen F8 Go To Key Destination Delete Key e Entity Types Frames Configure Palette gt Partylines gt Fixed Groups _ gt Controls v_Beltpack Roles Figure 5 24 Beltpack Key Assignment Menu The activation options are Talk Listen
154. e right of the DTMF Codes column allow assigning as many as three talk labels and one listen label for each key Click in the column for the desired type of label for the desired code Talk 1 Talk 2 Talk 3 or Listen The selected label will appear in the desired cell If this cell has already been assigned a label the new label will displace the old one 5 Download the new configuration to the Frame with an Apply Label Changes download Note Although above describes a single route multiple routes can be attached to a control One Digit Code Setup To assign the one digit selector codes numbered 0 through 9 set the One Digit Codes field in the Advanced Settings screen for a telephone interface to true 1 From the telephones Advanced Setting screen select Assign DTMF Codes to open the DTMF Assignment screen Clear Com EHX User Guide o System DTMF Activations P ure DIME Code GF Monitoring Go Oniine No Merge w am Figure 5 20 Single Digit DTMF Assignments 2 Select the desired destination label from the palette of available destinations at the bottom of the screen 3 Find the desired code in the DTMF Codes column 4 The columns to the right of the DTMF Codes column allow assigning as many as three talk labels and one listen label for each key Click in the column for the desired type of label for the desired code Talk 1 Talk 2 Talk 3 or Listen The selected label will appear in the desired ce
155. e split into two parts each of maximum five characters Description An optional description for the port of up to 255 characters long The LMC 64 card must be configured before it can be used To set the IP parameters click on the Card Properties link on the lower right of the Matrix Hardware display This will display the settable parameters LMC 64 Card Properties IP Port 6001 DHCP Enabled IP Address 10 50 17 2 Subnet mask 255 0 0 0 Default gateway 255 255 255 255 Seun nE 10 50 17 2 External IP Port 6001 Figure 5 33 LMC 64 IP Parameters General Default ports used by the Eclipse HX system are 6001 for IP Panel communications 42001 for EHX communications and 1300 for the matrix event log Ports 42001 and 1300 are used by the UDP protocol Eclipse HX system administrators are advised to check with network administrators or IT that these default ports may be used without causing a conflict with any other application on the network Each LMC 64 card requires a static IP address Itis recommended that these addresses are issued by IT or the Network Administrator to avoid conflicts with any other system on the network and are not part of the DHCP dynamically assigned range IP Port Sets the port number to be used by the LMC 64 card when communicating over IP This parameter should not normally be changed from the default value Eclipse HX system administrators are advised to check with network administrators
156. e target of the key group can be changed with a single assignment in Production Maestro Pro Up to 100 key groups can be set up on a system each key group can only be assigned to a single target such as a partyline Conference in Production Maestro or four wire port Four wire Viewer in Production Maestro Pro or a panel port To set up Key Groups select Key Groups in the EHX Setup menu to open the key groups editor Key Group 1 KG0I KG0I Godici Attached As Label Description Sys 1 Port 601 ROLI ROLI Key1 Port 33 223 Key Sys 1 Port 33 217 Key 14 Sys 1 Port 33217 Key 16 Sys 1 Pott 17 219 Key 5 Figure 5 6 Key Groups Editor Click on the New button to create a new key group and select the group to configure it using the Properties pane Open the Basic Settings menu to set up the key group properties BASIC OPTIONS Activation The activation setting determines how the assigned keys the key group will behave when the key group is activated To set the activation select Activation on the Basic Settings and open the drop down menu The activation options are Talk and Listen Talk Listen Talk and Forced Listen or Dual Talk and Listen e Talk and Listen sets all the key group keys to talk with listen when the key group is active e Talk sets all the key group keys to talk when the key group is active e Listen sets all the key group keys to listen when the ke
157. e will remain in force until it is either changed again using the Crosspoint Monitor or a new map is downloaded and the matrix is reset to the default values in the map If the matrix is only reset without a new map download the modified values set up using the Crosspoint Monitor will remain in force The settable values are 18 15 12 9 6 5 4 3 2 1 0 1 2 3 4 5 6 7 8 9 10 12 14 16 20 35 45 and 72dB The current value can also be reset to the default value set up in EHX from this list Clear Com EHX User Guide Clear Com EHX User Guide The crosspoint level cells are color coded to show whether the level is higher red or lower green than OdB x Refresh All Crosspoints A Luis Zus Z XSPQA E x 4 Qp ues ynduy Reset to default value of 0 dB 18 dB 15 dB 12 dB 9 dB 6 dB 5 dB 4 dB 3 dB 2 dB 1 dB 0 dB 1 dB 2 dB 3 dB 4 dB 5 dB 6 dB 7 dB 8 dB 9 dB 10 dB 12 dB 14 dB 16 dB 20 dB 35 dB 4 45 4B M 72 dB Figure 13 3 Input and Output Gain Settings The default port gain may be set in EHX using the individual port settings on the Cards amp Ports screen The setting will be downloaded to the matrix as part of the map and will displayed by the crosspoint monitor Right clicking the port gain setting to display the gain levels will show this value as the default setting so the port may be reset t
158. ect the matrix to the PC using either an Ethernet or serial port 4 In EHX open the configuration Select System gt Layout 5 Right click the matrix and then select Firmware gt Update Firmware 6 The Update Firmware wizard dialog is displayed Click Next In the Select Hardware Type screen ensure that the Card radio button is selected Select Hardware Type Figure 5 5 Select Hardware Type dialog 7 Click Next and then navigate to the MVX application code file fwe a Go to Software DVD gt Eclipse HX Omega Median Delta gt xxxxxZ MVX Application where xxxxxxZ represents the part number The folder contains the fwe file and a Read Me file txt with version information b Select the fwe file and click OK Open Clear Com 5 9 EHX User Guide 10 8 Click Next and confirm that the details displayed are correct 9 Click Next and confirm that the download commences 10 When the download has completed click Finish to close the update firmware wizard 11 Ensure that the MVX cards reset once the download is complete Reset should take approximately 1 minute 12 When the download has completed click Finish to close the update firmware wizard Note You can use the Firmware report tool in EHX to confirm the firmware version of the MVX application code To use the Firmware report tool a Open EHX and go to System gt Layout b Right click the matrix icon c Select Firmware
159. el is shown unless the option for 10 character labels is turned off Power Up State This defines whether the beltpack role is set to a preferred role or a fixed role when it is powered up Serial Number The beltpack serial number This field is non editable Talk Label The Talk label specified for use in the panel configuration table a combined Talk Listen label is shown unless the option for 10 character labels is turned off Clear Com EHX User Guide BELTPACK ROLES Beltpack roles define the beltpack in the same way as a label defines a key on a panel so that assigning a role to a beltpack has the effect of creating a label for it that can be referenced by other devices in the system such as a panel To create and edit beltpack roles select the Beltpack Roles entry in the Setup menu to display the beltpack roles editor ee Beltpack Roles Label 601 Role2 Figure 5 22 Beltpack Role Editor To create a new beltpack role select a port and click on the Type drop down menu and select the entry Beltpack Role This will add a new role entry on the selected port The Talk and Listen labels can be edited by placing the cursor in the box and clicking to select the entry and editing the text in the normal way To edit the description position the cursor in the description box and select the text to edit it Highlighting the role allows the role properties to be entered using the Properties w
160. embers of a fixed group IFB Assignment Enables the panel to add or remove members IFB sources to or from IFB destinations Partyline Assignment Enables the panel to add or remove fixed members to or from partylines MENU OPTIONS Local Preferences Access Allow access to the local preferences menu via the local menu option This allows access to audio level control brightness settings timeouts and crosspoint reset Access may be enabled for all users True denied to all users False or controlled by the PIN number Select the option and click on the arrow to open the drop down menu Select the required access Note Only on V Series Diagnostic Menu Access Allow access to the panel diagnostic menu via the local menu option This allows some panel information to be displayed and access to panel reset and telephone line release functions Access may be enabled for all users True denied to all users False or controlled by the PIN number Select the option and click on the arrow to open the drop down menu Select the required access Note Only on V Series panels Clear Com EHX User Guide System Configuration Menu Access Allows access to the system configuration menu via the local menu option This allows access to partyline fixed group remote panel local panel forced listen input level and output level menus Access may be enabled for all users True denied to all users False or controlled by the PI
161. en a positive trim is being applied to increase the audio level Clear Com EHX User Guide CROSSPOINTS The crosspoint area of the audio mixer displays all the crosspoints available for the current configuration and the status of the crosspoint Each crosspoint allows individual setting of the input and output audio between the audio source in the input section and the Asia destination in the output section Each crosspoint is displayed as a dial with color coding to show the status of the crosspoint The color codes are e Grey crosspoint is muted so no audio passes through the crosspoint e Blue audio level gain is set to OdB or controlled by a volume knob e Green audio level is reduced in the crosspoint gain level is negative e g 3dB e Red audio level is increased in the crosspoint gain level is positive e g 3dB e Blank no crosspoint The center of the dial is also color coded when appropriate to indicate whether the audio level is being controlled by software only or by the panel volume controls The settings are No colored center audio levels are set in software only White center audio level is set by main volume control knob Mauve center audio level is set by auxiliary volume control knob ECS control Main volume Auxiliary volume audio level control knob control knob Unchanged ECS control ECS control Audio muted audio level audio level increased decreased Figure 8 8 Aud
162. en appropriate In some circumstances rather than release unused memory back to the operating system it may choose to hold on to the memory allocation if it believes it will be used again in the near future The Clear Unused Memory option under File gt Help causes EHX to ask the Net Framework to release any unused memory even if it may be used in the future In general EHX and Net will manage the memory allocation without any issues this option should only be used if the user believes that EHX is leaking memory i e progressively using more and more memory and wishes to get a more accurate view of the memory usage Clear Com EHX User Guide Clear Com EHX User Guide GLOSSARY Analog Port Any of the Eclipse HX matrix s analog input output RJ 45 connectors that are used to connect cable from the matrix to panels and interfaces Each port connects to a separate audio channel in the matrix intercom system Alias label A label that is temporarily assigned and replaces a previously labeled port or conference Bus A bus is the channel or path between the components in the matrix along which electrical signals flow to carry information from one component to the next In the Eclipse HX matrix the bus is located in the etched surface of the midplane Call Signal A call signal is an electronic signal sent from one panel or interface to another A call signal can be audible and or visual Typically a call signal is sent to
163. en selected in Advanced Settings the inward DTMF stream may contain multiple selector codes for example to activate more than one panel or control If this is the case it is advisable to separate the selector codes by placing a space in the source string to ensure that selector codes after the first are correctly identified Note The characters used to specify a space or pause between codes may vary with the equipment calling into the Eclipse HX system consult the manufacturers instructions for details Control Codes are codes that perform specific functions including 00 Clear Last Entry This code will clear the paths that were activated by the last selector code entry If 00 is entered twice the paths that were activated by the last two selector code entries will clear and so on 91 Send Call Signal This code will send a call from the port to the matrix as if a call signal was sent by an external device connected to the port 92 Disable DTMF Decoding This code turns off DTMF decoding This may be desirable because certain program sources may contain DTMF tones not intended to be interpreted as selector codes and that can inadvertently reroute the audio path For further information See First Code Only on page 5 105 99 or 099 Clear All Either of these codes will clear all currently active talk and listen paths 5 103 Prompt tones are tone sequences that the MVX A16 sends to the user The MVX A16 i
164. enter interface 2 and then enter the LAN2 port address Omega Median and Delta matrix only e Select parameter 3 and enter the subnet mask e Select parameter 4 and enter the default gateway address 7 Click on Send to update the matrix 8 A message from the Matrix indicating that the change was successful will be seen in the log and the matrix will reset 9 Close Matrix Event Log and open My Systems 10 Change the IP address in My Systems to be the same as the new value in the matrix 11 Press Save and Activate 12 Note that it may be necessary to change the IP address and subnet mask of the PC if the new matrix IP address is from a different network range 13 10 Clear Com EHX User Guide Clear Com EHX User Guide SYSTEM MONITORING System monitoring is started by selecting System gt Monitoring v System Layout lt Monitoring 2 Go Online No Merge V Apply Changes To System Figure 13 12 System Menu Monitoring displays all the frames in the current configuration and their status x Q Live Status Panels Beltpacks Antennae Eclipse HX Omega 169 254 0 100 Status Figure 13 13 System Monitoring Screen Color coding is used to indicate system status e Amber Unable to communicate with the matrix frame e Red Errors reported from the matrix frame e Gray The matrix frame is operating normally 13 11 13 12 When Live Status on the
165. er of the following e Double click the slot e Right click the slot and select Set Card Type 2 A drop down menu is displayed listing the available card types Select the E MADI64 card The configurable ports 16 32 56 or 64 for the E MADI64 card are displayed Tip A total of four E QUE IVC 32 or LMC 64 interface cards may be fitted to an Eclipse HX Omega A total of three E MADI64 cards may be fitted to the matrix CARD AND PORT SETTINGS E MADI64 Port Number The port number on the E MADI64 card Standard EHX settings including VOX and In use tally are applicable to all E MADI64 channels E MADI64 Port Function Assign a function to the port from a drop down menu Limited to Direct mode only Clear Com 5 69 EHX User Guide E MADI64 Label The Talk label assigned to the port used to identify the port when configuring talk paths E MADI64 Description An optional description for the port of up to 255 characters long E MADI64 Channel Labeling The 4 character channel ID for each MADI input channel is taken from the provided embedded data bits The channel ID for each MADI output channel can be enabled in EHX You can do any of the following Use the 4 character 3rd party ID provided from the input channel Use the Production Maestro Pro Alias e Disable the ID and use the EHX port name for display on EHX Panels This means that supported user panels can automatically show The MADI channel I
166. er one of these conditions occurs the appropriate tone will be routed from the specified port to the panel that issued the request The label displayed on the Reply key will change to the specified comfort tone label Preferences gt ISO and IFB The Preferences gt ISO and IFB tab enables you to define how ISO and IFB operations are implemented on the Eclipse HX v7 1 system x Intelligent Linking ISO and IFB System Access Codes Wireless Beltpacks Key Operation IP Panels Production Maestro Configuration Download ISO interrupts all other incoming audio at the ISO ISO interrupts all other incoming audio at the caller IFB interrupts other talks from Source Station Assign multiple sources to IFB from AP panel Figure 3 12 ISO and IFB tab If none of the checkboxes are selected then the default ISO behaviour is that when a path between the source panel and an ISO destination becomes active then any other listen paths at the ISO destination also remain active This enables the ISO destination to hear both the caller and the other listens during the ISO conversation This default behaviour is shown in the example in Figure 3 13 where the Source panel is calling CAM 3 Tip For information about the default IFB behaviour when none of the checkboxes are selected see IFB Interrupts other talks from Source Station below Clear Com 3 17 EHX User Guide 18 Default ISO Operation Box not checked Normal
167. es panels that have their audio connected in different ways such as the Matrix port the 25 way D type auxiliary audio and the AES3 interface Note The layout cannot be changed while in online mode Layout Basic Settings This configures the audio mixer for the panel when using the RJ 45 analogue matrix connection Layout Basic Settings using D25 This configures the audio mixer for use with the analogue RJ 45 and auxiliary audio connectors Layout Binaural coax AES This configures the audio mixer for use with the AES3 digital option card The AES3 option card has both RJ 45 and coax connectors and will auto detect which is in use This option will apply regardless of which connection on the AES3 card is used Clear Com EHX User Guide Clear Com EHX User Guide Layout Binaural coax AES using D25 This configures the audio mixer for use with the AES3 digital option card and the auxiliary audio connector The AES3 option card has both RJ 45 and coax connectors and will auto detect which is in use This option will apply regardless of which connection on the AES3 card is used INPUT AREA This area contains a list of all the available audio sources and five columns for processes that can be applied to the audio before it is sent to the crosspoint audio mixers Any processing applied at this point will affect the audio supplied to all the downstream mixing AUDIO INPUTS The first column in the input area lists all the in
168. eshold of 10dB this will have the effect that for every 5dB increase in the input level above the threshold of 10dB the compressor will output only 1dB of increase Thus if the input audio is 20dB above the threshold the output from the compressor will only show an increase of 4dB If the limiter was set to 6dB then a 20aB increase would normally exceed the limiter 10dB 20dB 10dB so the audio level would be cut off at 6dB With the compressor the audio level would not reach the limit so the audio would still rise to mimic the input 10dB 4dB 6dB Clear Com 8 9 EHX User Guide 10 High Limiter Output Audio level compression Threshold Low High Input Audio Level Figure 8 6 Audio Compression INPUT TRIM The input trim sets the amount by which the output from the filter and compressor is modified before it is fed to the audio crosspoints It is displayed as a color coded dial indicating the trim action To set the trim right click over the dial to display the list of preset trim levels Audio Mixer for 238 V Series 2RU Push No Description on Port 22 Save to ECS Configuration and Exit Online mode Restore to default values Savetofile Loadfromfile Layout Basic Settings using D25 Figure 8 7 Input Trim If the dial is colored blue then no trim OdB is being applied If the dial is green then a negative trim is being applied to reduce the audio level If the dial is red th
169. essor card and these Inputs are automatically added to EHX in the Matrix Hardware screen as module 0 Further GPIs can be added to the system using GPI 6 modules by incrementing the number of GPI modules shown below the list GPls Figure 5 8 GPI 6 modules are added removed from the Matrix Hardware ADDING AND REMOVING GPI 6 MODULES To add remove GPI 6 modules 1 Open Hardware gt GPIs 2 The counter next to Number of External GPI 6 modules displays the current number of GPI 6 modules To display a drop down list of numbers click the counter 3 If you select a higher number than the current number new GPI 6 modules are added Six new GPls are added per module If you select a lower number than the current number GPI 6 modules and their associated GPIs are removed Clear Com EHX User Guide CONFIGURING GPIS To configure either a matrix frame or GPI 6 input 1 Identify the input number to be used from the GPls screen 2 Click the row to highlight it 3 From the Available Controls list select the required Talk label 4 To transfer the label to the Attached Controls list do either of the following e Click the gt arrow e Double click the label 5 To detach the Talk label from the GPI select the required label in the Attached Controls list 6 To detach the label do either of the following e Click the lt arrow e Double click the label Note When using an IMF 3 frame the GPI 6 cable shou
170. ever this mode of operation is not recommended due to the risk of the different copies of the configuration diverging later if one of the instances of EHX ceases to be online Update to Panel 1 Figure 9 1 Online Update Sequence ENTERING ONLINE MODE Select the Online link in the System menu to open a drop down menu of online mode options Change sent to matrix Label Change on Panel 1 System Layout Monitoring Go Online No Merge v Go Online EHX To System Go Online System To EHX Go Online Visual Merge Figure 9 2 Online Mode Options The online modes have the following effects e No Merge go online without merging the current EHX configuration with the current matrix configuration e Merge Down merge the current EHX configuration down to the matrix the EHX configuration will take precedence Clear Com EHX User Guide e Merge Up merge the current matrix configuration up to EHX the matrix configuration will take precedence e Visual Merge merge the configurations and offer the operator the option to decide which configuration takes precedence in the event of a conflict If the name of the configuration on the matrix is different to the configuration currently open in EHX Online mode will display an error message The user may continue with the operation by clicking on the Yes button but it is generally not advisable If the user does continue with
171. file and click OK Open Tip See Step 1 for the location of the fwe files on the Eclipse HX v7 1 DVDs Clear Com EHX User Guide Clear Com EHX User Guide 8 Click Next and confirm that the details displayed are correct 9 Click Next and confirm that the download commences 10 When the download has completed click Finish to close the update firmware wizard 11 Ensure that the E MADI64 cards reset once the download is complete Code Approximate reset time H8 application 1 minute DSP 3 minutes FPGA 18 minutes TABLE 5 5 E MADI64 CARD RESET TIMES When the download has completed click Finish to close the update firmware wizard Note You can use the Firmware report tool in EHX to confirm the firmware version of H8 application and FPGA code The Firmware report tool does not provide firmware version information for DSP code To use the Firmware report tool a Open EHX and go to System gt Layout b Right click the matrix icon c Select Firmware gt Firmware report Clear Com EHX User Guide FIXED GROUPS A fixed group is a list of port labels that are represented by a single fixed group label The fixed group label can be assigned to selector keys on one or more panels which when activated simultaneously accesses all members of that fixed group Note Because partylines and Fixed Groups are now viewed as a global item across all systems they work inter system partyline and F
172. firmware downloading and system monitoring USING THE DIAGNOSTIC TOOLS The Diagnostics menu displays information about the state of the system s hardware and software operation that is useful for diagnosing and preventing problems Tip The Save Diagnostics Information utility Help gt Save Diagnostics Information enables you to take a snapshot of the current state of your project the EHX PC and the matrix frame s and store this information as a zip file on your computer This information can then be sent to Clear Com support to assist with the diagnosis of issues For more information see Save Diagnostics Information Utility later in this chapter Figure 13 1 Diagnostics Menu CROSSPOINT MAP The crosspoint map gives the EHX operator a visual display of all crosspoints or source to destination assignments in the matrix system The crosspoint map is a graphical representation of all inputs and outputs in the system This map can be used to identify talk and listen assignments forced listens and blocked listens It can also be used to make or cancel crosspoints and to override input and output levels set up in the map The grey triangles denote active crosspoints pink half circles denote auto listen crosspoints red crosses denote blocked listen crosspoints and green half circles denote forced listen crosspoints The crosspoint map displays both the labels and the port numbers the labels are associated with for
173. formation popup Local Assignment Interlock Group Local Advanced Latch Disable Level Adjustment Applies To Go To Key Destination Delete Key Figure 7 6 Interlock Group Assignment Lever key panels 1RU and 2RU can support up to eight lever key expansion panels not pushbutton or rotary expansion panels To add an expansion panel use the Advanced Settings options under Cards and Ports to display the expansion panel mimic open the right hand drop down list normally displaying Main Panel to show the list of all the expansion panels configured and select the required expansion panel gt V2ULevl Port 1 V Series 2RU Lever V Series 2RU Lever E Identify Panel in Zoom keys pj Save GF Load Q Figure 7 7 V Series Lever Key Expansion Panel Labels are assigned to keys in the same way as main panels and the option menu is available Local Advanced Latch Disable When the mouse pointer is over this entry a second menu is displayed giving the options to set Local Advanced Latch Disable to On or Off Select and click on the required option This performs the same function as Latch Disable in the Local Advanced facility It will allow or disallow a panel to latch a key to another device Go To Key Destination Click the Go To Key Destination entry to display the editor screen for the type of destination the key refers to For example if the destination is a pa
174. gt Antos Ant08 6 Empty 1 49 49 Antenna z Ant09 Ant09 D _ epey 1 55 55 Antenna Antio 8 Empty Figure 5 24 Splitter Ports Port Function This is always set to Antenna Label Label for the port used to assign the port to a path The label has 10 characters or can be split into two parts each of maximum five characters 58 Description An optional description for the port of up to 255 characters long REMOVING AN E QUE CARD To remove an E QUE card 1 In Hardware gt Cards and Ports navigate to the slot number of the E QUE card you want to delete Do either of the following e Double click the slot e Right click the slot and select Set Card Type 2 A drop down menu is displayed listing the available card types Select Empty 3 A warning dialog is displayed To confirm the deletion click Yes CONFIGURING AN E QUE CARD FOR ANTENNA To configure an E Que card for Antenna select the card on the hardware list to display the configuration screen Each of the eight ports on the card is given a port number reflecting the total number of beltpacks that can be supported using the E QUE card Antenna Connections v Basic Options Comments Description Figure 5 25 E Que Antenna Configuration Select the card port to be configured and open Basic Options under Port Properties gt Beltpack Antenna to set up the port parameters Cable Length To set the cable length between the
175. gt Firmware report New Pret on located Ademenitraton EAN Configuration them T w Yu HIP T RT TTT TT Tea ele Figure 5 6 Ports on MVX 16 Card SHOW ALL PORTS This option is available from the top of the screen Click to toggle between Show All Ports which shows all the ports on the MVX A16 card or Show Configured Ports which only shows currently configured ports Clear Com EHX User Guide Clear Com EHX User Guide PORT LIST OPTIONS Click Port List Options at the top of the screen to hide or show the Show All Ports and Detect New Hardware buttons and the Search dialog PORT NUMBER The Port Number field is non editable Port numbering is presented in the format lt Card gt lt Position gt lt Absolute Position gt where lt Card gt is the number of the interface card lt Position gt is the port number on the interface card lt Absolute Position gt is the port number that is achieved by counting through all the ports on the matrix frame including all the ports on the cards that were installed to the frame before this card PORT FUNCTION Layout RAST Card Slot n W Show All Ports f Detect New Hardware Port Number Port Function Label 1 1 1 V 1RU Rotary m Panell 1 2 2 L Direct zj Direct 1 Panel 2 AES Mono 1 5 5 CCI 22 HelixNet Direct 1 7 0 FOR 22 I Station ASI Panel Aux 19 9 Telephone TEL 14 Trunk d V 1RU Lever 111 12 V 1RU Push V 1RU
176. h network administrator rights Network Admin can access the user management facility 2 The User Management screen is displayed To add a new User ID click New A new user is added The default access level is Network Admin see above 2 Import Export Usemame Roles gt Administrator Network Admin Available Groups Groups user is in Network Admin Guest Local Admin User Guest Close Figure 4 8 Creating a New User 3 Edit the Username Description and Password fields Double click to highlight the entry To delete the default entry for these fields click Delete and type in the new entry 4 To change the access level of the new user a Go to the Available Groups pane g b Select either Local Admin or User and use the right arrow gt gt to transfer that role into Group user is in The previous access level is replaced by the new access level in the Group user is in pane 5 When you have completed your changes click Close 4 10 Clear Com EHX User Guide Editing an Existing EHX User To edit a user 1 Select File gt User Management The User Management screen is displayed Note Only EHX users with network administrator rights Network Admin can access the user management facility 2 Select the user you want to edit from the list To modify the Username Password Description or access level groups the user belongs to follow Steps 3 5 in Creating a New
177. he call signal is repeated every time a ring signal is received If the destination is a CCl 22 or FOR 22 module the output is driven high during the call signal Call signal to a TEL 14 To enable an audible warning when a call is made from an external telephone to the TEL 14 module set Local Advanced gt Preset Call Call signal tones must also be enabled at the destination panel in the Cards and Ports screen While the phone is ringing a call signal is sent to the panel Call signal tones are sent to the panel every time a pulse is received from the TEL 14 The label for the TEL 14 port is placed in the Answerback stack of the panel and an incoming call tally is displayed on both the Reply key and any configured key to that port NEARBY PANELS This function is used to prevent audio feedback howlround between panels located physically nearby each other When enabled audio from the source panel is prevented from reaching the destination panel and signalization is also suppressed The advanced setting Nearby Panel Partial in Cards and Ports can be used to route audio from nearby panels to the headset rather than suppressing it Clear Com EHX User Guide Clear Com EHX User Guide AUDIO MIXER INTRODUCTION TO AUDIO MIXER The Audio Mixer facility is accessed from panel programming and is only available for V Series panels The Audio Mixer allows the audio input output and crosspoint levels for the panel to be
178. he welcome screen of the wizard is displayed Select Export keysets see Figure 4 4 3 Click Browse to select a folder to save the file to Enter the required filename Note The default file extension for the keyset files is KEYSET Choose Where To Save Your Keysets Save my keysets to this file C ECS NewConfigWithRemotes 2009 05 20 keysets Figure 4 6 Exporting Configuration Keysets 4 To export the keyset configurations click Finish Clear Com EHX User Guide Clear Com EHX User Guide FILE MENU USER MANAGEMENT To access the user management facility select File gt User Management Note Only EHX users with network administrator rights Network Admin can access the user management facility The user management facility provides the tools necessary to administer EHX users and control the level of system access It is possible to e Add or delete users e Change passwords e Assign access levels or roles Currently EHX has four access levels e Network Admin Local Admin User e Guest Tip EHX remembers the last used login If you are not required to save the login deselect the Save option in the dialog EHX will display the name and role of the current user on the title bar of the EHX window Network Admin access level The network administrator role provides unrestricted access to all of the configuration settings on all the systems in a linked set Network administ
179. her any network problems are at the matrix or panel end of the link Click Get Diagnostic Info to retrieve the current panel diagnostic data and display it 12 Clear Com EHX User Guide Figure 6 17 Panel Diagnostics Display Jitter is a measure of the quality of the network connection It represents the variation in the time period with which audio packets are received For example if an audio packet is expected every 10 milliseconds but one audio packet is received 13 milliseconds after another this represents a jitter of 3 milliseconds If the jitter gets too high the panel will start to experience audio dropouts WAN mode panels can deal with larger jitter than LAN mode panels and Internet higher than WAN mode as they use larger jitter buffers to smooth out the uneven arrival of audio packets However the downside of this is that the larger the jitter buffer the longer the audio delay e Average Jitter the average packet interval in microseconds e Max Jitter the highest packet interval measured in milliseconds LAN mode panels can cope with jitter up to 80 milliseconds without audio dropout Clear Com 6 13 EHX User Guide 14 WAN mode panels can cope with jitter up to 120 milliseconds without audio dropout Internet mode panels can cope with jitter up to 200 milliseconds without audio dropout e Forward Error Correction this allows the IVC 32 to recover from corruption in audio packets caused
180. hone interface onto any required panels 3 Double click the talk label to the telephone interface 4 Select controls and click on the speed dial control 5 Add to the stacked key area 6 Download to the frame Activating the talk to the telephone will operate the speed dial and the call will be made Tip For more information about speed dials see Configuring the Eclipse HX System gt Speed Dials in this guide OFF HOOK AND OFF HOOK TALLY If a talk route is made to that telephone port from either a local or a remote system the telephone is automatically placed off hook Note The telephone port must be set to Auto Signal The off hook tally state of a telephone port is broadcast to all the systems in a linked set To check if the telephone port has been configured as an off hook tally see the entity table 10 11 AUTO LISTEN In Eclipse HX v7 1 you can set Auto Listen for ports on both the local frame and remote frames If a remote port on a matrix frame has Auto Listen set any talk path made to it from anywhere in the system will have a return listen route made REMOTE CONTROLS Controls from one system are made available for use in another system To configure remote controls 1 Create the required controls on a local system 2 Select Save Linked Configurations a Controls a Yolk Listen Description i i Ute this field to enter an cpeonsl desenption of the port and what itis lor
181. ication area when connected Notify me when this connection has limited or no connectivity Figure 3 2 Local Area Connection Properties Dialog Clear Com EHX User Guide 3 5 5 Click the Internet Protocol TCP IP icon to highlight it then click Properties The Internet Protocol TCP IP Properties dialog is displayed Internet Protocol TCP IP Properties PAPPOR General You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings Obtain an IP address automatically Use the following IP address IP address Subnet mask Default gateway Use the following DNS server addresses Preferred DNS server Altemate DNS server Figure 3 3 Internet Protocol Properties Dialog 6 Select Use the following IP Address then enter an IP address of 169 254 0 10 The subnet mask should be 255 255 0 0 Ensure that all other settings are blank Click OK then OK again The IP address of the computer is now set to the same subnet as the Eclipse HX matrix SERIAL CONNECTION To establish a serial connection between the EHX PC and the matrix the hardware must be connected first and then the software configured To establish the hardware connection connect a serial RS 232 cable between the computer s serial port and the connector labelled RS 232 on the rear of the Eclipse HX fra
182. ices or musical instruments can also fool the DTMF tone detection circuitry into detecting false DTMF tones By disabling DTMF tone detection after the program feed has been set up the paths will not be accidentally rerouted To re enable tone decoding hang up and call back again Quick Codes These menus define the Touch Tone keypad s asterisk and pound keys as quick keys through the use of quick codes If a two digit pair corresponding to one of the valid selector codes or control codes is selected from the menus for the asterisk or the pound the DTMF port will translate the asterisks or pound s DTMF tone into that two digit code For example if the asterisk key is supposed to clear all paths select 00 from the menu If the One Digit Codes box is checked the quick keys cannot be assigned control codes CONFIGURING DTMF ACCESS CODES Multiple Code Setup Multiple codes enable an operator to stack multiple routes so that having called one destination a sequential call can be made to a further destination without ending the first call Clear Com 5 105 EHX User Guide 5 106 Assign DTMF Codes Stade T SS 1 From the telephones Advanced Setting screen select Assign DTMF Codes to open the DTMF Assignments screen 2 Select the desired destination label from the palette of available destinations at the bottom of the screen 3 Find the desired code in the DTMF Codes column 4 The columns to th
183. ide To program a Talk and Forced Listen key press and hold the keyboard Alt key and then select the Talk label and place the label onto the panel Page Main Page Names Zoom keys pj Save BF Losd Q Clesr Ga Copy Wty Paste e adoa aoaaa T s ar srel Z V2RURot3 A V2RURCAD Figure 7 32 Reassign Labels Screen To re assign a Label 1 Select the required port and locate the Label that is required to be re assigned 2 To select the new Label place the mouse cursor over the Label Left click and hold down the mouse button 4 Whilst holding down the mouse button drag slightly down the mouse until the Label is free from the display 5 Position the Label over the new position and release the mouse button to drop the label into the new position 26 I SERIES LABEL FUNCTIONS Activation The activation option allows the key type to be configured to determine how the key will behave when activated via the pushbutton To set the key activation type right click over the required key to display the options menu and then select the Activation item to display the activation options Local Assignment Interlock Group Local Advanced Latch Disable Talk and Forced Listen Level Adjustment Applies To Go To Key Destination Delete Key Figure 7 33 Key Assignment Menu The activation options are Talk Listen Talk and Listen Talk and Forced Listen or Dual
184. ide e V12RDD the port is configured to drive a V Series rotary desktop panel with nine pages of 12 rotary encoder keys allowing up to 108 connections including reply Tip The Eclipse HX matrix may require different code in the MVX A16 cards See the customer release note on the software DVD ROM Summary of Expansion Panels The following devices are expansion panels and cannot be selected from the matrix hardware drop down menu They are only selectable from the expansion panel menu under Advanced Options The panels devices listed will vary depending on the type of master panel they are being configured with The expansion panels supported by EHX are e V12LDE Panel e V12PDE Panel e V12RDE Panel e E Station Tip Details of which expansion panels are supported by the various panels are given in the section on panel options Deleting a Port Assignment After a port has been configured in EHX the port key assignments and advanced settings can be deleted To delete port assignments and settings 1 Select the box next to the Port number The whole row is highlighted 2 Set the port type to Empty LABEL A label is used to identify a port Labels can contain up to 10 characters using numbers capital letters all punctuation marks and blank spaces A label can be split into two parts each part containing a maximum of five characters Note The pound sign is not a valid character and will result in the
185. ies link in the lower right of the hardware display This will display the Clock Recovery and Codec setup E Que Card Properties Clock Recovery Line Recovery Local Generated Codec Top Half G722 G711 A law G711 u law Codec Bottom Half G722 G711 A law G711 u law Figure 5 20 T1 Trunk Card Properties Clock Recovery The data clock may be generated by the E QUE card Local Generated or taken from the T1 line Normally the card should be set to Line Recovery for connection to a third party device or a T1 network For other devices the clock source will need to be determined before configuration Select the correct configuration by clicking on the appropriate radio button If connecting two Eclipse HX matrices back to back using T1 e An E1 or T1 crossover cable is required One E QUE card should be set to Local Generated clock and the other to Line Recovery clock Clear Com EHX User Guide Clear Com EHX User Guide Codec E QUE cards configured as T1 Trunk use two cables plugged into ports 1 top and 5 bottom for the E QUE card to provide T1 trunk ports The top cable Top Half provides the first 24 ports 1 24 and the bottom cable Bottom Half provides the second 24 ports 25 48 The top and bottom cables can be configured to use different Codecs The Codecs that are available comprise e G722 standard G722 conversion and compression e G722 A Law
186. ies nations and continents e And perform many other functions FURTHER INFORMATION For more information about the Eclipse HX matrix system including matrices interface cards interface modules and user panels see the complete Eclipse HX documentation set Eclipse HX documentation is available from both the Clear Com website www clearcom com and the Eclipse HX v7 1 software and documentation DVDs TERMINOLOGY Remote devices including interface cards interface modules interface frames and user panels connected to the matrix may be referred to as panels in this guide Occasional references may be made to stations a legacy Clear Com term Clear Com EHX User Guide Clear Com EHX User Guide SYSTEM COMPONENTS A complete Eclipse HX system comprises the Eclipse HX configuration software EHX a central hardware matrix user panels and other remote devices interfaces four wire equipment connected to the matrix The following sections give a brief overview of the matrix system CENTRAL MATRIX The matrix hardware assembly comprises the following components The metal housing sometimes called the frame e The central processing unit CPU e The internal circuitry which controls the attached devices e Power supplies e The rear panel interfaces which link the matrix to user panels and remote devices such as interface modules e The rear panel interfaces which link the matrix to CellCom FreeSpeak
187. if a download was performed without first merging the configurations Note Merge has the same effect as performing a merge in Online mode and will display the same informatory messages To continue with the download to the frame click OK Options Options displays a further dialog which enables you to customize the implementation of the download Clear Com 3 33 EHX User Guide Apply Configuration to Clear Com Apply New Configuration to Frame 10 50 17 1 over Ethernet Downloading the configuration without performing a Merge first will lose local changes applied on the Matrix Frame Merge first if you do not wish to lose changes Apply Changes Settings 7 Delete all locally made key assignments Delete all locally made IFBs or Forced Listen assignments 7 Delete all locally made I O level changes E Delete all locally made Fixed Group member changes E Delete all locally made Partyline member changes set Frame T Apply changes with reset to initialise new hardware or add trunks Apply changes with reset and clear all memory overwrite frame with EHX configuration Apply To All Frames Merge Figure 3 32 New Configuration Download Options Apply Changes Settings You can select any or all of the following actions in Apply Changes Settings Delete all locally made key assignments e Delete all locally made IFB or Forced Listen assignments e Delete all locally made
188. ile When a label load is performed all the labels on a panel including shift pages and cleared before the new labels are applied If the type of panel being loaded is not the same as the type of panel the label file was saved from this may result in labels being lost when the panel is loaded Copy Clicking the Copy button on the Panel Programming toolbar will copy the labels of the current panel page only into the scratch pad Paste Clicking the Paste button on the Panel Programming toolbar will paste the labels copied to the scratch pad onto the currently selected panel All the labels currently on the page will be lost This allows single pages of labels to be pasted on to the panel If the type of panel being pasted to is not the same as the type of panel the labels were copied from this may result in labels being lost when the labels are pasted onto the new panel Clear Clicking the Clear button on the Panel Programming toolbar will clear all the labels from the current panel including shift pages Audio Mixer Displays the audio mixer panel that allows the levels of individual crosspoints to be adjusted interactively This facility can only be used with V Series panels See chapter 7 for details of the Audio Mixer Identify Panel Selecting the Identify Panel button on the panel programming toolbar will cause the panel currently being edited to flash the panel buttons or LEDs red and display IDENTI
189. indow BASIC OPTIONS Description Enter an optional description for the beltpack role such as user or department Engineer Comments A scratchpad for engineers to record any relevant information about the beltpack role Clear Com EHX User Guide 5 111 Listen Label The Listen label that is available for panel configuration A combined Talk Listen label is displayed unless this option is set Talk Label The Talk label specified for use in the panel configuration table A combined Talk Listen label is displayed unless this option is set GLOBAL OPTIONS Latch Disable The setting determines if the beltpack PTT is latching or non latching in the same way as a key on a panel may be latching or non latching 5 112 Clear Com EHX User Guide MENU OPTIONS Beltpack Menu Options The setting determines the level of access the beltpack user has to the beltpack menus to alter settings The four settings are e Advanced full access to all menu options and settings e Normal beltpack microphone type and headphone limiter setting are locked all other options and settings are available e Basic all beltpack options and settings are locked except contrast master volume key lock tap latch page lock and information screens e None all menus and settings are locked and cannot be viewed FAST KEY ASSIGN OPTIONS Default Assign as Talk and Forced Listen When true the default for a key assigned to this labe
190. ink on the lower right of the Matrix Hardware display This will display the settable parameters IVC 32 Card Properties 6001 10 50 17 2 Subnet mask 255 0 0 0 External IP Port Figure 5 30 IVC 32 IP Parameters General Default ports used by the Eclipse HX system are 6001 for IP Panel communications 42001 for EHX communications and 1300 for the matrix event log Ports 42001 and 1300 are used by the UDP protocol Eclipse HX system administrators are advised to check with network administrators or IT that these default ports may be used without causing a conflict with any other application on the network Each IVC 32 card requires a static IP address It is recommended that these addresses are issued by IT or the Network Administrator to avoid conflicts with any other system on the network and are not part of the DHCP dynamically assigned range IP Port Sets the port number to be used by the IVC 32 card when communicating over IP This parameter should not normally be changed from the default value unless all the IP panels or Concert server are also updated to use the new port number If this is not done the IP panels or Concert server will not be able to communicate with the IVC 32 card 64 Eclipse HX system administrators are advised to check with network administrators or IT that the default port may be used without causing a conflict with any other application on the network If the IP port number is changed p
191. interruptible foldback or IFB feature Talk to IFB _ dims audio listen crosspoint by 12dB Director O gt Producer O gt IFB destination _ forced to listen Studio Audio RO port IFB Source O a Port named as a ET Global IFB IFB destination Figure 1 3 IFB Operation Clear Com 1 9 EHX User Guide Clear Com EHX User Guide GETTING STARTED INSTALLING STARTING AND nema EXITING EHX etal aad SYSTEM REQUIREMENTS EHX runs on the following versions of Windows e Microsoft Windows Server 2003 SP2 32 bit and 64 bit e Microsoft Windows Server 2003 R2 32 bit and 64 bit e Microsoft Windows Server 2008 SP2 32 bit and 64 bit e Microsoft Windows Server 2008 R2 64 bit Note Windows Server 2008 R2 is only available in a 64 bit version no 32 bit version is available e Microsoft Windows XP SP3 32 bit and 64 bit e Microsoft Windows Vista SP2 32 bit and 64 bit e Microsoft Windows 7 32 bit and 64 bit e Microsoft Windows 8 32 bit and 64 bit Tip When running EHX on Windows OS you can run the client and server on separate machines connected over the network Clear Com 2 1 EHX User Guide The minimum requirements for the PC hosting EHX are as follows Specification Value Description Processor 1 GHz Memory 1 GB RAM Hard Disk 1 GB Input Devices CD DVD ROM drive Display Resolution SVGA User Entry Keyboard Mouse
192. io Mixer Crosspoint Right clicking on a crosspoint dial will display a list of options for setting the crosspoint Clear Com 8 11 EHX User Guide EE Audio Mixer for 238 V Series ZRU Push No Description on Port 22 Control by MAIN volume knob Current Control by ALIX volume knob Figure 8 9 Crosspoint Settings If an additional yellow ring is displayed on the crosspoint dial this indicates that the crosspoint is also used by an IFB If the IFB is activated the audio output from the crosspoint mixer is reduced dimmed by the specified amount Audio level with IFB mute set Figure 8 10 Crosspoint with IFB The colored segment in the outer dial indicates the dim setting for the IFB the amount by which the source audio is dimmed when the IFB control is activated This is set by right clicking on the dial and selecting the required IFB level The IFB is activated using a control set up in Control Manager Clear Com EHX User Guide Audio Mixer for 238 V Series 2RU Push No Description on Port 22 1208 908 608 3d8 Current Figure 8 11 Setting IFB Dim on Crosspoint The level settings from 12dB to 30dB represent the levels set for audio through the crosspoint and Mute will stop all audio through the crosspoint Below this are the IFB dim levels from OdB to 30dB and Mute IFB completely interrupts audio feed Setting Up IFBs in Imported Configurations When a EHX 4
193. ion When this option is selected audio paths from an I Series panel s main page are maintained even when the panel operator switches to the shift swap page Clear the check box to turn off this option if this option is disabled the audio paths from the main page are cut when the panel operator switches to the swap page This option is not selected by default 34 GENERAL PANEL SETUPS STACKED KEYS Stacked Keys functionality is the ability to add more than one Talk label to a single selector of an intercom panel cs tobe Rename Figure 7 35 Stacked Keys Screen eae ie A STACKED KEY To create a stacked key open the Panel Programming screen Select the panel where the stacked key is to be created 3 Either programme a Talk label to the panel or identify a Talk label that has already been programmed onto the panel 4 On the mimic of the panel place the mouse cursor over the required Talk label 5 Double click the Talk label The Talk Label appears in the Stacked Key area the bottom right window Drag the mouse cursor over to the Talk Labels window Click the required Label In the Stacked Key window select the Add Label button 0 Repeat steps 7 to 9 for the required amount of Labels Oo gt O O N a V2ULev1 V2ULev1 V2URot3 Istn4 icc abel Rename Figure 7 36 Stacked Key Label Order Clear Com EHX User Guide Clear Com EHX User Guide The order of the la
194. ions through password protection Configuration Managet Copy Delete Qmport lt Export N ive Name Descripti rofile Modified Template Read Only Bank New Configuration New Configuration WEB 3 13 2013 10 33 34 AM 1 Li Figure 3 24 Configuration Manager Screen Enter the name of the new matrix and click Update Details You may also want to enter an optional description and configuration password Clear Com EHX User Guide Clear Com EHX User Guide The template checkbox indicates that this project is to be fixed as read only It can be used as a basis for creating new projects by opening the configuration and saving it as a new project Click Update Details to update the project without closing the Configuration Manager screen The Profile column is color coded e Green indicates the configuration can be downloaded without a reset e Red indicates a black reset is required clearing the matrix frame memory after download Such a reset may break trunk tables and is undesirable in a multi user multi frame system The profile of a frame describes how it interacts with other matrix frames in a linked system This column indicates whether the selected configuration matches the existing frame profile or whether it will affect other frames in the linked system Configuration gt Create New Configuration It is possible to create a new configuration which may be empty or which contains only the hardware discovered
195. ips an Eclipse HX matrix without an assigned IP address To use an Ethernet connection the IP address must be reset to the default The system can then be configured for an Ethernet connection It is not possible to change the IP address through a map download Use EHX gt System or EHX gt Matrix Event Log see the chapter on Diagnostic Tools for details on the Matrix Event Log ETHERNET CONNECTION Ethernet connection allows single or multiple EHX PCs to control configure monitor and diagnose issues with single or multiple matrices anywhere on the WAN LAN The PC is usually connected to the matrix frame using e The LAN1 connector a standard RJ45 connector on the rear of the Eclipse HX Median Eclipse HX Omega or Eclipse HX Delta matrix Note LANT is the default connector on the matrix LAN2 also a standard RJ45 connector is not configured when it leaves the factory and must be enabled in EHX e The LAN connector a standard RJ45 connector on the rear of the Eclipse HX PiCo A ferrite core must be added to the socket end of each Ethernet cable to comply with European EMC standards A suitable ferrite core is Wurth Electronik part 74271132 Shielded CAT5 cable is recommended for Electro Magnetic Compliance in EU countries A crossover cable should be used though a straight through CAT5 cable can be used with a switch PIN FUNCTION Pin 1 Transmit data Pin 2 Transmit data Pin 3 Receive da
196. irected UDP Port 42001 Rack to EHX UDP Port 1300 TCP Port 2048 to TCP Port 2055 inclusive Lifetime of out of sequence packets 1 sec ALLOCATING A CONFIGURATION TO A MATRIX To allocate a configuration to a matrix 1 Select the matrix by clicking over the matrix icon on the layout pane The matrix will be highlighted with a green border 2 Click Tools gt Configuration Bank on the EHX toolbar to open the menu listing the configuration slots available normally four Select the bank for the configuration 3 Right click the matrix to open the menu and select Configuration gt Configuration Manager 4 In Configuration Manager select the configuration to be applied to the matrix and then click on the Activate button to apply the configuration to the matrix 5 Close the Configuration Manager The name of the selected configuration will be displayed on the matrix DELETING A MATRIX FROM THE PROJECT To delete a matrix from the layout pane 1 Right click the matrix 2 From the context menu select Delete Matrix Frame from Project The matrix is deleted from the current project and removed from the layout pane Clear Com EHX User Guide Clear Com EHX User Guide UPLOADING THE LAST DOWNLOADED CONFIGURATION FROM THE MATRIX To upload the last downloaded configuration from the matrix 1 Right click on the matrix 2 From the context menu select Configuration gt Upload Configuration from Matrix Fr
197. ired status FIXED GROUP SOFT MODE OPTIONS The Soft Mode Options list display items which relate to the Soft Mode available on certain panel types Currently this is restricted to Sort Groups To enable disable Soft Mode Options 1 2 Open the Fixed Groups screen by selecting the Fixed Groups link on the Configuration menu Create a Fixed Group or select a Fixed Group that was been previously created Expand the Soft Mode Options item in the Properties window Select the required options e Default Assign as Talk and Forced Listen When true the default for a key assigned to this label is Talk and Forced Listen e Enable Assignment as Listen This must be enabled to allow a V Series panel operator to assign a listen key to this label If it is not enabled a V Series panel operator cannot assign a listen key to the label e Enable Assignment as Talk This must be enabled to allow a V Series panel operator to assign a talk key to this label If it is not enabled a V Series panel operator cannot assign a talk key to the label e Protect Port from Assignment When this option is enabled the port cannot be locally assigned as a talk listen key by another panel Select the drop down arrow and set the required status True or False The status box will be checked or unchecked to indicate True or False Clear Com EHX User Guide Clear Com EHX User Guide FIXED GROUP TALLIES To enabl
198. is must be set to True on any destination panel where the local main volume setting may need to be overridden by a calling panel This is used in conjunction with Page Volume Note Only available on Concert V Series panels Page Gain Allows the Page Override gain to be set Use the gain adjust slider to set the required level The level range is from 0 to 10dB The default volume setting is OdB This is used in conjunction with Page Override Note Only available on Concert V Series and I Series Panels Gooseneck Mic Type The Gooseneck Mic Type allows the type of panel microphone to be configured To set the microphone type highlight the item to allow the drop down menu to be displayed The options for microphones are Dynamic Balanced Dynamic Unbalanced and Electret default Panel Text Orientation Determines the orientation of label text on V series panels Line Release Allows the panel to release the selected telephone line which may be held on by the incoming caller anywhere in the system The default is disabled Note Not available on Concert Clear Com EHX User Guide Clear Com EHX User Guide Screen Saver Timer The screen saver timer facility sets the length of time a panel is inactive elapse before the screen saver is displayed The screen saver is used to prevent the display being damaged by being left for long periods with the same display The time may be set to any value between 1 and 60 minutes
199. ix 1 In the right hand layout pane right click the display for the target matrix in the main section of the display A context menu is displayed 2 Select Configuration gt Upload Configuration from Matrix Frame The configuration uploads to EHX from the matrix Apply Changes Configuration Configuration Manager Create New Configuration Firmware Upload Configuration from Matrix Frame User Access Control Back up Key Status Configuration Manager Change IP Settings Restore Key Status Show Matrix Frames Redundant IP Address Delete Matrix Frame from Project Figure 3 27 Uploading a Configuration Clear Com EHX User Guide Configuration gt Back up Key Status The Configuration gt Back up Key Status option enables the EHX user to upload and store a record of all the talk and listen keys active at the time on the EHX server This function also saves the states of the panel microphones panel headsets and panel loudspeakers For example you could use this facility to record the state of talk and listen keys prior to a Black reset of the matrix This function is used in conjunction with the Restore Key Status function see below Configuration gt Restore Key Status The Configuration gt Restore Key Status option allows the EHX user to download a previously saved record of the state of talk and listen keys to the matrix to restore the talk and listen keys to their previous states This function also re
200. ixed Group alias names are no longer displayed in remote systems All partylines and Fixed Groups should be given a unique name Configuration Figure 5 1 Eclipse HX Setup Menu FIXED GROUPS SETUP AND CONFIGURATION To create a Fixed Group and assign members to that group the following steps should be followed 1 Open Configuration gt Fixed Groups ee Fixed Groups Tak Usten Jexcnptron Properties 1 GPon Ne EH Auto Signal Tone When enabled the destination panel rings generates s New Delete hen enabled the destination pend ting generates s Label Desenpnen label Description 1 Vile V Semes LRU Lever Figure 5 2 Fixed Groups List 2 Select the New button at the bottom left of the Groups window top left window of the screen 3 Replace the auto filled Group Talk label with a meaningful label 4 Replace the auto filled Group Listen label with meaningful label 5 Replace the auto filled Group description with a more meaningful description 6 In order to add members select the select the required members from the Available window bottom left of the screen and click on the gt in the section between the lower windows to transfer the members to the Attached window in the bottom right of the screen Alternatively double clicking on the required item will transfer it to the Attached window Also right clicking on a member of the Available group will display a menu allowing it t
201. k groups that may be set up on any other panel in the system To add a key to an interlocked group 1 From Panel Programming select the desired panel 2 Right click on the desired key to display the key options list 3 Select the Interlock Group entry to display the interlock group options list 4 Select the required interlock group or None if the key is not to be in any interlock group 5 The key may be added to other interlock groups as required 6 The key interlock groups will be displayed in the key information popup Clear Com EHX User Guide Clear Com EHX User Guide oy Activation Local Assignment gt Interlock Group gt Local Advanced Latch Disable Level Adjustment Applies To Go To Key Destination Delete Key Figure 7 11 Interlock Group Assignment Activation The activation option allows the key type to be configured to determine how the key will behave when activated via the pushbutton To set the key activation type right click over the required key to display the options menu and then select the Activation item to display the activation options Activation gt Local Assignment gt Interlock Group gt Local Advanced Latch Disable gt gt Talk and Forced Listen Level Adjustment Applies To Go To Key Destination Delete Key Figure 7 12 Pushbutton Key Activation Pushbutton panels 1 RU and 2RU can support u
202. k of the listening panel The option is unchecked by default Reply Key Use this section to determine the order in which incoming calls to a panel are stacked on the Reply Key e If the First caller option is selected then the calls are ordered on the basis of first in first out so the reply key answers the calls in the order they are received e If the Last caller option is selected then the calls are ordered on the basis of last in first out This means that the Reply Key answers stacked calls by starting with the most recent call The default is that the first call is answered first Preferences gt IP Panels The Preferences gt IP Panels tab determines the default Codec and IP port to be used by the IVC 32 card when communicating with panels over IP x Intelligent Linking 150 and IFB System Access Codes Wireless Beltpacks Key Operation AP Panels Production Maestro Configuration Download Default Codec Select the codec that new IP panels will use by default G 722 Figure 3 21 IP Panels tab The Codec option specifies the algorithm used to compress the audio in digital form for transmission over IP Currently the default is G 722 which is enabled by default It cannot be disabled The remaining IVC 32 card parameters such as IP address and port are set up when the card is configured in Cards and Ports see chapter 5 for further information Preferences gt Production Maestro Pro
203. l is Talk and Forced Listen Enable Assignment as a Listen Allow the port to be assigned locally using Fast Key Assign as a listen key by another panel Enable Assignment as Talk Allow the port to be assigned locally using Fast Key Assign as talk key by another panel Protect Port from Assignment Prevents this port from being locally assigned by another panel in soft mode BELTPACK PROGRAMMING Beltpack programming assigning labels to keys setting beltpack operating parameters etc is now carried out in Panel Programming treating the beltpack as a panel where labels can be dragged and dropped onto keys in the same way as panels To program a beltpack select Panel programming from the Configuration menu and select the required beltpack from the drop down list of panels at the top of the window The beltpack mimic will be displayed Clear Com 5 113 EHX User Guide 5 114 Layout Cards And Ports Configuration Help _Beltpack Roles x nE Port 601 Beltpack Role New BeltpackRole 601 0 gt 9 Page Main Page Names Zoom keys pj Save EF Lc Clear Page Audio Mixer Identify Panel p Entity Types Frames Configure Palette v Studio gt Pands_ gt Interfaces gt Partylines gt Fed Groups gt Controls V Beltpack Roles 601 605 Figure 5 23 Beltpack Programming Screen Labels can be selected from the list and dragged and dropped onto beltpack keys Six pages of keys are availabl
204. l m tony ipigigiy Type Owsengten Pom tata Dru rgten bert Laet 1 1 Pane Ehret oy x i 1 1 N 1 DED Figure 5 18 Control Manager Screen The Control Manager screen is split into 4 windows which allows the following activities CREATING AND DELETING CONTROLS The Controls window provides a list of all available controls Also Controls are created and deleted from within this area To create a new control select the New button This adds a control to the list Controls are automatically identified with a Talk and Listen label the default labelling is ctrl1 and onwards To delete a Control highlight the Control from the Control Viewer window then select Delete Clear Com EHX User Guide Clear Com EHX User Guide PROPERTIES The Properties window allows the user to edit the Control s Basic Settings Global Settings and Soft Mode Options Controls Basic Options Basic Options displays the fixed information about a Control and can be used to edit the Control description Talk and Listen Aliases and Talk and Listen labels To enable disable Basic Options 1 Open the Control Manager screen by selecting the Controls link on the Configuration menu 2 Create a Control or select a Control that was been previously created 3 Expand Basic Options in the Properties window 4 Update the settings as required Global Options To enable disable Global Options 1
205. ld be connected first to the matrix GPI data connector before connecting any GPI 6 cards GENERAL PURPOSE OUTPUTS GPOS The Eclipse HX Frame has 8 Frame General Purpose Outputs GPOs which are automatically added to EHX in Cards and Ports as module 0 RLY 6 modules are added removed from the GPOs screen Note Panel Relays are also managed from this screen but are added and removed automatically when panels are managed from the cards and ports screen Clear Com 5 39 EHX User Guide 40 Figure 5 9 GPOs Screen ADDING RLY 6 MODULES To add remove RLY 6 modules 1 Open Hardware gt GPOs 2 The counter next to Number of External RLY 6 modules displays the current number of RLY 6 modules To display a drop down list of numbers click the counter 3 If you select a higher number than the current number new RLY 6 modules are added Six new GPOs are added per module If you select a lower number than the current number RLY 6 modules and their associated GPOs are removed CONFIGURING GPOS In Hardware gt GPOs use the checkboxes to set whether the relay output is activated with talk and or listen The Control Manager is used to create and configure controls that can be attached to the relays Clear Com EHX User Guide CONFIGURING THE E FIB FIBER CARD The E FIB fiber card is designed to provide trunking between Eclipse HX Omega Eclipse HX Median and Eclipse HX Delta matrices The fiber cards ca
206. lear Com EHX User Guide NETWORKING NETWORK SYSTEM CONFIGURATION Using the layout pane the EHX operator can create delete or edit matrices for a particular matrix system From this screen the EHX operator can also allocate configurations to Eclipse HX matrices clear configurations and upload active current configurations The layout screen also allows the management of Intelligent Linking Trunks This is explained in the Intelligent Linking section of this manual CONFIGURATION PASSWORDS Individual configurations can be password protected to prevent unintended or unauthorized changes to be made or the configuration to be downloaded to a matrix To set the password on the current configuration select the matrix on the layout pane and open the Configuration Manager Apply Changes Configuration Configuration Manager z Create New Configuration Firmware Upload Configuration from Matrix Frai User Access Control Back up Key Status Restore Key Status Configuration Manager Change IP Settings Show Matrix Frames Redundant IP Address Delete Matrix Frame from Project Figure 10 1 Opening the Configuration Manager Once the Configuration Manager is open the properties of any of the available configurations on that frame can be viewed and edited EEEE Manage Copy Q Delete Import Q Export N ive Name Description Profile Modified Template Read Only Bank New Configuration New Configuration
207. lear Com 9 5 EHX User Guide EXITING ONLINE MODE To exit Online mode click Go Offline The background color of the menu pane returns to gray The button text changes to Go Online At this point the configuration on EHX and on the matrix should be synchronized but the configuration will not be saved in the database at this point The configuration on the matrix will be preserved in non volatile memory in the event of a power failure but it will be lost if a new configuration is downloaded Therefore it is highly recommended that after a configuration is updated in Online mode it should be saved in EHX either to the current project or as a new project to ensure that the changes are preserved Online mode can also be ended as a result of other actions that force EHX out of this online mode Possible actions include e Changing to a different configuration while online This action causes EHX to drop the connection to the matrix e Closing the current project without exiting online mode first e Selecting Apply Changes to download a new map to the matrix A physical reset of the matrix In this case as well as dropping online mode the background of the menu pane will turn red to indicate that the connection to the matrix has been lost e Loss of the ethernet connection to the matrix As with a reset the menu pane background will change to red to indicate that the connection has been lost Clear Com EHX User Guide C
208. lete the assigned label shown highlighted Note that only the highlighted label will be deleted the green listen label for that key will not be deleted V SERIES ROTARY PANELS Select Panels from the Configuration menu to display the panel options toolbar and select the panel from the drop down list or the gt icons to step through the list of panels Clear Com EHX User Guide Clear Com EHX User Guide x gt V2URotl Port1 V Series 2RU Rotary V Series 2RU Rota 0 gt 9 Page Main Zoom keys pj Save F Load Q Ch Q Identify Panel Figure 7 14 V Series Lever Key Panel Keys are assigned in the normal way by clicking on the required item in the list of available talk and listen labels then dragging the items to the required key and dropping them over the display corresponding to the key and right clicking on the mouse to confirm the assignment On rotary panels Listen and Talk are actioned by separate controls rotary knob for Listen talk button for Talk so different paths can be assigned for Talk and Listen on the same key It is also possible to assign other keys to the Reply key on rotary panels unlike other V Series panels x lt gt V2URotl Port1 V Series 2RU Rotary V Series 2RU Rotary 0 gt 9 Page Main Zoom keys g Identify Panel Figure 7 15 Assigning a Label on a Rotary Control Panel Each blue display window is divided into and upper and lower
209. liary loudspeaker via the auxiliary audio connector Matrix1 This output sends either mono audio to the matrix via the analogue matrix connection or one channel of stereo audio to the matrix via the AES3 digital connection Matrix2 This output sends one channel of stereo audio to the matrix via the AES3 digital matrix connection This output is only available if the AES3 digital option card is fitted HS1L This output sends audio to the main panel headset left ear HS1R This output sends audio to the main panel headset right ear HS2L This output sends audio to the second headset left ear via the auxiliary audio connector Clear Com EHX User Guide Clear Com EHX User Guide HS2R This output sends audio to the second headset right ear via the auxiliary audio connector Ext1 This sends audio output to the first external output via the auxiliary audio connector Ext2 This sends audio output to the second external output via the auxiliary audio connector Hot Mic This sends audio output to the hot mic output via the auxiliary audio connector Voicerec This output sends audio to the Listen Again voice recording facility FILTER SETTINGS The filters are applied to input audio streams to remove extraneous noise from the audio before it is sent to the mixer There are two types of filter the Low Pass filter and the High Pass filter The Low Pass filter will pass low frequencies and is u
210. lick Save FILE MENU SAVING A PROJECT To save the project select File gt Save Project Ctrl S Save Project As To change the name or details of a configuration you want to save Select File gt Save Project As 3 In Client Only mode a standard Windows Save As dialog is displayed Enter a project name and click Save In Client Server mode the Save Project dialog is displayed Change the name and or description of the project and then click Save Tip Client Server mode only Save saves changes to the EHX database but does not download the configuration to the Eclipse HX matrix To apply a configuration to the matrix do any of the following Select Tools gt Apply changes to frame e From the left hand screen matrix menu click Apply Changes Right click the matrix icon on the system frame and select Apply Changes from the matrix icon menu FILE MENU DELETING A PROJECT Note Client Server mode only In Client Only mode you can delete project files directly from the PC To delete a project 4 Select File gt Delete Project 5 The delete project screen is displayed Select the project to be deleted and click Delete 6 A confirmation dialog is displayed To continue with the deletion click Yes Clear Com EHX User Guide Clear Com EHX User Guide FILE MENU IMPORT EXPORT CONFIGURATION KEYSETS You can use the Import Export Configuration Keysets wizard File gt Import Export Configuratio
211. lick on the required key group to add the key to the key group The assignment will be indicated by the addition of a white box round the key and a checkbox against the key group Figure 5 9 Key Added to a Key Group To remove a key from a key group select the key in panel programming and right click on it to open the options menu Select the Key Groups option to display a list of key groups and click on the checkbox for the key group the key is to be removed from Keys may already be assigned to destinations before being added to a key group In this case the key functions remain active until the key group is assigned to a conference or four wire port by Production Maestro Pro at which point the key functions are overridden by the key group destination If the key group is deassigned by Production Maestro Pro the keys will revert to their previous states A red reset will not delete the destination assignment of a key group while a black reset will delete the destination assignment of a key group 86 A key group can only be introduced to the Eclipse HX working configuration using a configuration download keygroups cannot currently be applied to a system in online mode The EHX software will only include a configured key group in the map download for a particuler system if the keygroup is in use on that system This means that in a linked set configuration any system that utilises a newly created keygroup must be downloa
212. lick the slot e Right click the slot and select Set Card Type 2 A drop down menu is displayed listing the available card types Select Empty 3 A warning dialog is displayed To confirm the deletion click Yes CONFIGURING AN E FIB CARD The E FIB card provides a single fiber port that can be configured to have Talk and Listen labels and a description Note If E FIB Fiber Redundant is selected no ports are displayed because the card parameters cannot be configured v Basic Options elas esa 14 1 17 Comments Description Fiber Port Count 16 EO Fib0L Remote Frame fi Figure 5 11 Fiber Card Configuration The Port Properties menu allows the following parameters to be set Clear Com EHX User Guide Basic Options Fiber Port Count The Fiber port count specifies the number of unidirectional fiber channels that will be configured for the fiber card The port count may be set to a maximum of 192 ports in multiples of 16 As a general guide the port count fiber channels can be set to the maximum of 192 ports in networks with five or fewer matrices as this will not use all the timeslots but see note below For networks with more than five matrices the port allocations must take account of the maximum number of simultaneous talks and listens across the network with a maximum of 1024 timeslots being available The matrix event log can be used to help tailor the port counts for the matrices Alternatively the use
213. licking this Label the attachments to the Label are displayed The following is an explanation of each column DESCRIPTION Enter the description of the route into this field This field is an information field only and is not used by the Eclipse HX System SOURCE The route Source is the label of the calling Panel Interface ACTION The Action field specifies how the route will behave when it is activated When the mouse pointer is placed in the action field an arrow is displayed Right click the arrow to display the drop down menu of possible route actions Description Route Source Route Action Route Destination Activate With Talk Activate With Listen Route1 i Villey 1 PLOOL z 7 7 Talk amp Reverse Listen Reverse Listen Inhibit Talk Figure 5 14 Route Action Menu Talk When this route action is selected the route will act as a talk only route from the source to the destination Signalization will appear on the destination Talk amp Reverse Listen When this route action is set audio will be routed from the source to the destination and signalization will appear on the destination Audio will also be routed from the destination to the source Reverse Listen When this route action is set the route will allow the source to listen to audio from the destination No signalization will appear on the source Inhibit Talk When the route is activated all audio from the source to the destination will be bl
214. ll If this cell has already been assigned a label the new label will displace the old one 5 Download the new configuration to the Frame with an Apply Label Changes download Note When a user manual dials the DTMF tones go out on the last selected talk to an interface in ECS v5 2 4 the DTMF tones go out on the last TEL 14 port An interface is either a TEL 14 CCI 22 FOR 22 or a Direct Clear Com 5 107 EHX User Guide LOGIC MAESTRO The Logic Maestro link on the Configuration menu opens the Logic Maestro window Logic Maestro allows the user to create complex controls using an interactive graphic editor Enabled Name wy Project Author Description Edit Logic Edit Properties Basic Logic 1 New Project Administrator Test of individual Ic gate types Figure 5 21 Initial Logic Maestro Screen Logic Maestro operations are described in the Logic Maestro manual PREFERENCES The Preferences link on the Configuration menu opens the Preferences dialog allowing the matrix system setups to be configured This dialog is also accessible from the System Layout screen and is described in chapter 3 under Preferences 5 108 Clear Com EHX User Guide Clear Com EHX User Guide BELTPACKS Selecting Beltpacks from the EHX setup menu displays the beltpack configuration editor which will allow beltpacks to be added and configured Before a beltpack will work it must be registered to the system To
215. lock source will need to be determined before configuration Select the correct configuration by clicking on the appropriate radio button Codec E QUE cards configured as T1 Direct use two cables plugged into ports 1 top and 5 bottom for the E QUE card to provide T1 ports The top cable Top Half provides the first 30 ports 1 30 and the bottom cable Bottom Half provides the second 30 ports 31 60 48 The top and bottom cables can be configured to use different Codecs The Codecs available are e G722 standard G722 conversion and compression e G722 A Law uses an A law algorithm to optimize the G722 codec This is often used in European systems e G722 u Law uses a p law algorithm to optimize the G722 codec This is often used in North America and Japan Click on the appropriate radio button to select the codec for top and bottom cables E1 TRUNK An E QUE card set to E1 Trunk is used to connect Eclipse HX matrices using E1 trunking protocol The System Ports display will show two ports numbered 1 and 31 Port Number Port Function Description 1 1 1 2 Trunk z E101 13181 2 Trunk z E102 Figure 5 15 E1 Trunk Ports Port 1 represents 30 virtual ports 1 30 which will be allocated automatically for communications Port 31 represents a further 30 virtual ports 31 60 that are automatically allocated Port Function This is always set to E1 Trunk Label
216. lows the incoming caller to receive access prompts The default is enabled Assign DTMF Codes Assigns a DTMF selector code to a specific audio path This allows the incoming caller to make various preselected links within the matrix by entering a specific code Clear Com EHX User Guide Clear Com EHX User Guide Enable DTMF Passcodes This enables the use of passcodes that are set up using the Preferences gt DTMF Settings tab Up to eight DTMF passcodes can be set up for a system and each passcode can be enabled for a port using a drop down menu When enabled incoming callers must enter a 4 digit passcode before being allowed access First Code Only If this is enabled DTMF tone detection will be disabled after the first valid DTMF code has been received Default is disabled Note Only on TEL 14 Accumulate DTMF Codes This field controls whether only one DTMF selector code can be used disabled or whether multiple DTMF selector codes can be used The default setting is disabled When enabled this allows the incoming caller to make multiple routes by dialling multiple codes One Digit Codes If this is set enabled DTMF selector codes are limited to a single digit or the hash and asterisk characters The default setting is disabled Applies to Direct CCI 22 FOR 22 and TEL 14 interfaces 38 GENERAL PURPOSE INPUTS GPIS The Eclipse HX matrix has eight General Purpose Inputs GPI on the proc
217. lt F N and Ctrl N commands can be used when in any EHX mode to start a new configuration map 2 If you are running EHX in Client Server mode enter a name for the project in the dialog Click Save The project name is displayed on the title bar at the top of the screen Clear Com EHX User Guide SETTING UP A NEW MATRIX Once a new project has been created matrices can be added to the project To edit the default address displayed on the matrix icon 1 Right click the layout pane and click Add Matrix Frame 2 When the matrix icon is displayed click Matrix Frame IP Address on the icon To open the project configuration setup click Configuration Manager Note Frames that are added to a project are allocated the next available system number at the time that they are added to the project The first step in setting up a ADDING A DISCOVERED MATRIX system is to create a project file A project file is a container for one or more e The ethernet address of the matrix is accessible to the EHX PC configurations A matrix can only be discovered if e The EHX PC can receive broadcast packets from the matrix For more information see Ethernet Connection on page 3 3 To add a discovered matrix to the project 1 Open System gt Layout If there are active matrices on the network EHX will list the discovered matrices left of center on the screen To add your Matrix Frames to your system drag the Matrix Frame from the
218. mKey Number 21 Activation Listen Figure 7 9 V Series Pushbutton Assignment To display the action menu for a key position the pointer over the label and right click the mouse Activation Local Assignment gt Interlock Group Local Advanced Latch Disable gt gt Level Adjustment Applies To Go To Key Destination Delete Key Figure 7 10 Pushbutton Properties Menu Local Assignment Click the Local Assignment entry to display the available options for local key assignment The options are to allow local key assignment to overwrite the selected key or to disallow local key assignment to overwrite the selected key This permits the system administrator to limit the keys a panel operator can overwrite when locally assigning keys by Fast Key Assign V Series only or by Local Key Assignment on panels supporting this facility Interlock Group The EHX user can assign several keys on a panel into a selector group and restrict the group so that only one key of the group can be activate at any one time This function only refers to talk paths For example if a panel had five keys programmed to talk to cameras 1 to 5 then by setting these into an interlocked group only one camera key can be selected at a time There are nine available interlocked groups to which the EHX user can assign any or all panel keys The interlock groups are specific to the panel they are programmed for and do not affect interloc
219. mally displaying Main Panel to show the list of all the expansion panels configured and select the required expansion panel lt gt V2URotl Port1 V Series 2RU Rotary V Series 2RU Rota 0 gt 9 2 VRotary Page Main E Identify Panel Main Panel p 1 VRota Zoom keys pj Save 3 VRotary Figure 7 19 V Series Rotary Key Expansion Panel Labels are assigned to keys in the same way as main panels and the option menu is available Local Advanced Latch Disable When the mouse pointer is over this entry a second menu is displayed giving the options to set Local Advanced Latch Disable to On or Off Select and click on the required option This performs the same function as Latch Disable in the Local Advanced facility It will allow or disallow a panel to latch a key to another device Go To Key Destination Click the Go To Key Destination entry to display the editor screen for the type of destination the key refers to For example if the destination is a panel then the panel will be displayed on the Panels screen for a partyline key the Partylines editor will be displayed with the partyline highlighted Delete Key Click the Delete Key entry in the menu to delete the assigned label shown highlighted Note that only the highlighted label will be deleted the green listen label for that key will not be deleted Clear Com EHX User Guide Clear Com EHX User Guide
220. me To set up a serial connection between EHX and the Eclipse HX frame 1 From the EHX command line open the Tools menu and select Matrix Connection The Connection Settings dialog is displayed Clear Com EHX User Guide Clear Com EHX User Guide 2 Because Ethernet connection is the default it is already selected Select the Serial connection radio button instead 3 From the drop down menu select the COM port on the PC the serial cable is connected to Tip Click Only Show Available Ports to display the available COM ports on the computer Frame Connection Settings The settings below determine how the EHX Service attempts to connect to your Matrix hardware Ethernet is the preferred method of communicating with your equipment Serial connections have a limited range of functionality and should only be used as a backup Ethernet Serial Beltpack Communication Settings CellCom beltpack registration requires a serial connection To set the port choose a valid local port below Serial Port COM1 T Figure 3 4 Selecting a Serial or Ethernet Connection When using a serial connection the left hand menu pane is highlighted in purple Checking Connections with the Windows Ping Utility If there is a problem connecting to the Eclipse HX matrix you can use the Windows Ping utility on ethernet to verify that the cabling and IP settings are correct To check the connection to the matrix with Ping
221. ment on panels supporting this facility Interlock Group The EHX user can assign several keys on a panel into a selector group and restrict the group so that only one key of the group can be activate at any one time This function only refers to talk paths For example if a panel had five keys programmed to talk to cameras 1 to 5 then by setting these into an interlocked group only one camera key can be selected at a time There are nine available interlocked groups to which the EHX user can assign any or all panel keys The interlock groups are specific to the panel they are programmed for and do not affect interlock groups that may be set up on any other panel in the system To add a key to an interlocked group 1 From Panel Programming select the desired panel 2 Right click on the desired key to display the key options list 3 Select the Interlock Group entry to display the interlock group options list 4 Select the required interlock group or None if the key is not to be in any interlock group 5 The key may be added to other interlock groups as required 6 The key interlock groups will be displayed in the key information popup v2uLev1 Activation Local Assignment Local Advanced Latch Disable Level Adjustment Applies To Go To Key Destination Delete Key Figure 7 26 Concert Interlock Group Assignment Activation The activation option allows the key type to be configure
222. ms duties and insurance are the responsibility of the Customer REPAIR POLICY a Repair Authorizations All products sent to Clear Com or a Clear Com Authorized Service Partner for repair must be identified by a Repair Authorization RA number b The Customer will be provided with an RA number upon contacting Clear Com Customer Services as instructed below c The RA number must be obtained from Clear Com via phone or email prior to returning product to the Service Center Product received by the Service Center without a proper RA number is subject to return to the Customer at the Customer s expense d Return for Repair i Customers are required to ship equipment at their own cost including transportation packing transit insurance taxes and duties to Clear Com s designated location for repair 1 Clear Com will pay for the equipment to be returned to the Customer when it is repaired under warranty 2 Shipping from Clear Com is normal ground delivery or international economy 3 Requests for expedited shipping E g Next Day Air customs duties and insurance are the responsibility of the Customer ii Clear Com does not provide temporary replacement equipment loaner during the period the product is at the factory for repair Customers should consider a potential prolonged outage during the repair cycle and if required for continuous operations purchase minimum spare equipment required or purchase an AWR Warranty Ex
223. n originally specified by Customer and or reinstalled without the prior written approval of Clear Com Customer will pay Clear Com s then current published charges to restore such Covered Products to a condition eligible for further service under this Agreement Clear Com shall be excused from and shall not be liable for any failure or delay in performance under this Agreement due to the foregoing or any causes beyond its reasonable control 3 Limitation of Liability INNO EVENT WILL CLEAR COM BE LIABLE UNDER THIS AGREEMENT FOR ANY INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING WITHOUT LIMITATION LOST PROFITS REGARDLESS OF THE FORM OF ACTION EVEN IF ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES 4 Assignment Neither party may assign this Agreement or any portion thereof without the prior written consent of the other except in the event of a merger sale of all or substantially all of the assets or other corporate reorganization 5 Ownership of replaced parts or product All replaced parts or products become the property of Clear Com 6 Entire Agreement This Agreement constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior or contemporaneous proposals oral or written and all other communications between them relating to the subject matter of this Agreement Clear Com iii Standard Limited Warranty Clear Com Standard Limited Warranty TEC
224. n Keysets to e Export all the keysets in the current configuration to an external file e Import all the keysets from an external file and apply those keysets to the current configuration Saved configuration keysets can be imported into other configurations avoiding the need to manually recreate panel setups Importing Configuration Keysets To import configuration keysets 1 Select File gt Import Export Configuration Keysets 2 The welcome screen of the wizard is displayed Select Import keysets Welcome to the Import Export Configuration Keysets Wizard You can usethis wizard to import or exportall of the keysets inthe current configuration What would you like to do Import keysets Import keysets from afile to apply to the current configuration Export keysets Keysets will be saved out to a file so they can later be imported to any configuration Figure 4 4 Import and Export Configuration Keysets Dialog 3 Click Next 4 Click Browse to navigate to the keyset file you want to import To load the file into the dialog select the file and click Open Note The default file extension for the keyset files is KEYSET Load my keysets from this file Figure 4 5 Import Keyset File Dialog 5 To import the keysets into the current configuration click Finish Exporting Configuration Keysets To export configuration keysets 1 Select File gt Import Export Configuration Keysets 2 T
225. n also be configured to provide redundancy in communications link between Eclipse HX matrices Each card provides two fiber rings ADDING AN E FIB CARD To add an E FIB card 4 In Hardware gt Cards and Ports navigate to an available slot number marked Empty Do either of the following e Double click the slot e Right click the slot and select Set Card Type 5 A drop down menu is displayed listing the available card types Select either E FIB Fiber or E FIB Redundant Note Only one E FIB Fiber and one E FIB Redundant card can be added Clear Com recommends that E FIB cards are fitted to slots 6 and or 7 of Eclipse HX Median matrices slots 14 and or 15 of Eclipse HX Omega matrices and slot 4 of Eclipse HX Delta matrices 3 Empty Empty MVX A16 4 Empty S Empty E Que E1 Direct Empey E Que E1 Trunk E Que T1 Trunk Empty E Que E1 Direct Trunk E Que T1 Direct Trunk Empty Ivc 32 E Que T1 Direct Empty LMC 64 E FIB Fiber MSp E FIB Fiber Redundant E Que Antenna it Empty E Que Splitter E MADI 56 56 Te Empty E MADI 64 64 E MADI 64 32 12 Empty E MADI 32 32 14 Empty E MADI 64 16 Figure 5 10 E FIB Fiber Card Selection Clear Com 5 41 EHX User Guide REMOVING AN E FIB CARD To remove an E FIB card 1 In Hardware gt Cards and Ports navigate to the slot number of the E FIB card you want to delete Do either of the following e Double c
226. nction prevents talks to any label from latching If a latch disabled label is assigned to a selector key the key can only access the label for as long as the operator physically holds down the key A latch disabled port s label can be included in a fixed group or partyline without automatically latch disabling the entire fixed group or partyline LOCAL ISO This function enables a panel or interface as a local ISO destination of the source panel or interface When the source activates a talk to any of its local ISO destinations that talk is a private two way path All other talk paths from the source are interrupted All existing talk and listen paths between the source and the destination are interrupted except for other ISO talk paths When the source terminates the talk the destination s audio paths resume when all ISO paths to the destination are deactivated the destination s audio paths return to their previous states If more than one panel activates an ISO path to the destination both sources can talk and listen to the destination For ISO talks to also interrupt listens at the source check the ISO Interrupts All Other Listens box in the Matrix Frame Preferences ISO and IFB tab Note If the destination of an ISO is a panel then Eavesdropping must be enabled in Global Settings Advanced Settings section in order to activate the panel microphone if it is not already activated If the destination is not a panel but
227. nditions of this License 1 APPLICATION a These terms supersede all prior agreements representations and understandings between you the Customer and Clear Com and their authorised representatives relating to the subject matter hereof i e the Software but shall otherwise be subject to Clear Com Terms and Conditions as amended from time to time For the avoidance of doubt in the event of conflict these terms shall prevail b No variation to these terms nor any other terms or conditions proposed by you shall be of any effect unless recorded in a written document signed by Clear Com You confirm that any statement made to the contrary by you or on your behalf shall not apply to this License c You confirm that you are not relying on any statement made by or on behalf of Clear Com other than statements recorded in a written document signed by Clear Com d Clear Com and its licensors reserve all rights not expressly granted to you Clear Com s licensors are intended third party beneficiaries of this Agreement and have the express right to rely upon and directly enforce the terms set forth herein e You agree that the Software belongs to Clear Com and its licensors You agree that you neither own nor hereby acquire any claim or right of ownership to the Software or to any related patents copyrights trademarks or other intellectual property Clear Com End User Software License Clear Com and its licensors retain all right
228. ndow the Available window and click on the gt symbol in the center partition to transfer them to the lower right window the Attached window To remove items from the sort group select the item in the Attached window and click on the lt symbol in the center partition to move the item back to the Available window The button on the Available and Attached panes sorts the members by port number in ascending or descending order preceded by non port items such as controls The Label button sorts the members by name alphabetically and the Description button sorts the members alphabetically by description The tabs above the Available and Attached panes filter the members by type To set the properties of the sort group open the Basic Settings menu in the Properties window top right 82 BASIC OPTIONS Description Enter an optional description for the sort group such as function Engineer Comments A scratchpad for engineers to record any relevant information about the sort group Listen Label The listen label that is available for panel configuration Talk Label The talk label specified for use in the panel configuration table Clear Com EHX User Guide Clear Com EHX User Guide KEY GROUPS Key Groups provide a way of assigning a label to keys on multiple panels in a system or within a linked set Once the key group members have been set up using EHX th
229. ne Interface and the Control to activate the Speed Dial from the panel Programming screen Download to the Frame by an Apply Label Changes download To activate the Speed Dial select the Label of the Telephone Interface then select the label of the Speed Dial s control DELETE A SPEED DIAL To delete a Speed Dial 1 Select the Speed Dials link from the Configuration menu This opens the Speed Dials configuration screen Locate the Speed Dial you want to delete 2 Click the gray button next to the description field to highlight the row 3 Press Delete Clear Com EHX User Guide CONTROLS Relay options routes and speed dials can only be accessed by being first placed inside a control A control can then be placed on a panel key for activation The Controls link on the Configuration menu provides a screen location where the use of controls are used for association with attachments to allow a label to activate a route relay or speed dial for the currently required control Configuration Panels Partylines Fixed Groups Local Advanced Controls Figure 5 17 Setup Menu To access the Control Manager select the Controls link from the Configuration menu Clear Com EHX User Guide 5 100 Paul s Frame New Combiperetacn F Ah Cangas gt i as Frame riega Intertoce raters Panel AUK relays Panel FE Pare me as Frame relays letertece sieys Panai AUK rinya Panel IB relays Pane
230. ne interface then activate the Speed Dial label by latching the selector of the label SPEED DIAL SETUP In order to setup a speed dial the following steps should be followed Select Speed Dials from the Configuration menu The above screen shot displays the Speed Dial screen a Speed Dials cee Actvate With TMF Auto Dial Speed Dial Source Figure 5 16 Speed Dial Setup To add a new speed dial click New at the bottom left of the speed dial window A new speed dial entry will be created with the default description highlighted Clear Com 5 97 EHX User Guide 98 Complete the Description Activate with Listen Activate with Talk DTMF Auto Dial number and the Speed Dial Source fields Note A comma may be placed in the DTMF sequence to add a pause of 500ms between digits or before the DTMF sequence if required Create a control using the Controls link on the Configuration menu Then attach the speed dial to the control by selecting the control so that it is highlighted Then select the required speed dial from the Available members pane and click on the right arrow to transfer it to the Attached members pane The speed dial is now attached to the control To detach a speed dial from a control simply select the control and then select the speed dial to be detached in the Attached members pane Click the left arrow to move it back to the Available pane Program the label of the Telepho
231. nel Labels appear in the displays of the intercom panel Labels can identify panels ports interfaced to other external equipment fixed groups party lines and special control functions Multiplexing The process by which two or more signals are transmitted over a single communications channel Examples include time division and wavelength division multiplexing Non volatile Memory Data stored in the CPU s firmware ROM that is not lost when the power is turned off Palette The port keyGroup and Monitor selection screen in Production Maestro Panel Also referred to as station in some cases usually older manuals Any intelligent intercom device connected to the rear panel analog ports of the central matrix This term does not refer to devices connected through interface modules Partyline A wired shared communication system based on a single screened pair of wires Port Any of the input output connections RJ 45 connectors on the back panel of the central matrix These connectors and the attached cables connect the central matrix to remote intercom devices The term port emphasizes that the connection is a portal between the central matrix and the remote intercom devices Program Any separate audio source that is fed into the intercom channels In television applications for example program audio is the audio that is broadcast on air Project A project stored and exported as an hxn file provides a
232. nel is loaded Copy Click Copy on the Panel Programming toolbar to copy the labels of the current panel page only into the scratch pad You cannot copy labels from expansion panels Clear Com EHX User Guide Paste Clicking the Paste button on the Panel Programming toolbar will paste the labels copied to the scratch pad onto the currently selected panel All the labels currently on the page will be lost This allows single pages of labels to be pasted on to the panel If the type of panel being pasted to is not the same as the type of panel the labels were copied from this may result in labels being lost when the labels are pasted onto the new panel Clear Clicking Clear on the Panel Programming toolbar will clear all the labels from the current panel including shift pages but excluding any attached expansion panels Audio Mixer Displays the audio mixer panel that allows the levels of individual crosspoints to be adjusted interactively This facility can only be used with V Series panels Identify Panel Selecting the Identify Panel button on the panel programming toolbar will cause the panel currently being edited to flash the panel buttons or LEDs red and display IDENTIFYME in the bottom left display This facility is only available for V Series panels the Identify Panel button will be greyed out for other panel types FAST KEY ASSIGN RESTRICTIONS I SERIES The I Series Advanced Settings
233. nel then the panel will be displayed on the Panels screen for a partyline key the Partylines editor will be displayed with the partyline highlighted Clear Com EHX User Guide Clear Com EHX User Guide Delete Key Click the Delete Key entry in the menu to delete the assigned label shown highlighted Note that only the highlighted label will be deleted the green listen label for that key will not be deleted V SERIES PUSHBUTTON PANELS Select Panels from the Configuration menu to display the panel options toolbar and select the panel from the drop down list or the gt icons to step through the list of panels Figure 7 8 V Series Pushbutton Panel Keys are assigned in the normal way by dragging items from the list of available sources and destinations to the required key and dropping them over the display corresponding to the key Entities in the label palette appear differently for push button panels they are split into left and right sections for talk and listen respectively Clicking on the talk section will result in a talk key when clicked clicking on the listen section will give a listen key Unlike the lever key panels only one label can be assigned to a key rather than two but key activation can be assigned unlike lever key panels If the mouse pointer is positioned over a key display label the details of the label are displayed rc g ra V2ULev1 V Series 2RU Lever ind
234. nels with dial pads numeric keypads Protect Port from Assignment Prevents this port from being locally assigned by another panel in soft mode Sort Groups Opens a drop down menu so that sort group memberships can be edited and applied Note Not on Concert AES Mono and Panel Aux Applies to All panels unless otherwise noted Clear Com EHX User Guide Clear Com EHX User Guide LOGIC INPUT OPTIONS The Logic Inputs are used in relation to the Miscellaneous GPI connections on panels that are fitted with local option cards and V Series panels The logic inputs are also associated with PTT function on headset 1 and headset 2 on V Series panels where the headset is either an XLR 7 type headset connected to the front panel or a headset connected to the auxiliary audio connector In the case of V Series panels headset 1 PTT 1 or headset 2 PTT 1 active will have the same effect as Logic 1 active Headset 1 PTT 2 or headset 2 PTT 2 active will have the same effect as Logic 2 active The PTT actions for XLR 4 and XLR 5 headsets connected to a V Series panel are determined by the Headset PTT Function setting The following actions are available for both Logic Input 1 and Logic Input 2 e No Function e Mic On Off e Mute Mic Output to Frame e Mic Off Momentary e Answerback Talk Clear e Studio Announce e Speaker Off PTT Activate all Talk Keys e Activate Talk Switch 1 e Activate Talk Switch 2 e Ac
235. nfiguration The panel may be configured for another matrix and may be logged in to that matrix e Red panel has been discovered that is not in one of the other states The panel may be configured for this matrix but is not in the current configuration e Mauve panel has been discovered but the panel status is undetermined Panels may be displayed in this color briefly during discovery until the panel status is established and the color will then change to reflect the panel status Clicking the left button of a panel entry will display an Identify Panel button Figure 6 5 Identify Panel Button Clicking on the identify button will request that the panel enters its IDENTIFYME mode with the panel LEDs flashing red across the panel The Identify Panel text will be displayed in bold and a red bar will move across the button to show that the mode is active Figure 6 6 Identify Function Active Clicking the button again will end the identify mode Clicking the right button will display a list of all the available information about the panel Figure 6 7 IP Enabled Panel Info The panel information displayed shows the following e Panel panel type e MAC panel MAC address e Connection the protocol used in the panel connection e Connected the length of time the panel has been connected without a reset e Powered the length of time since the panel was last powered up Clear Com EHX User G
236. nt should not be set to an excessive number significantly more that the number of panels available for connection using the E QUE card as this may reduce system performance Remote Port Count The number of ports available for remote systems to use to communicate with the matrix Remote Frame The remote matrix frame that the E1 or T1 trunk is connected to Selecting this option will display a list of remote systems that the trunk may be connected to in order to select the target system Fora system to be listed it must have been set up in My Systems as linked to the current matrix so that the hardware can be allocated CONFIGURING THE IVC 32 CARD The IVC 32 card enables you to connect Eclipse HX matrices to Concert and IP enabled V Series panels over a normal LAN or WAN using IP ADDING AN IVC 32 CARD To add an IVC 32 card 1 In Hardware gt Cards and Ports navigate to an available slot number marked Empty Do either of the following e Double click the slot e Right click the slot and select Set Card Type 2 A drop down menu is displayed listing the available card types Select the IVC 32 card Card Slot Port Number Port Functio eel T Empty Enpiy MVX A16 N Empty E Que E1 Direct E Que T1 Direct Empty E Que E1 Trunk w E Que T1 Trunk gt Empty 5 E Que E1 Direct Trunk E Que T1 Direct Trunk Ww Empty IVC 32 6 Empty LMC 64 E FIB Fiber l Empty E FIB Fiber Redundant E Qu
237. nter the address of the remote server to log into see Client Server Login below Clear Com EHX User Guide Client Server Login If you are running EHX in Client Server mode you must enter the address of the remote server before logging in To log into EHX in Client Server mode 1 From the Windows Start menu select Programs All Programs gt Clear Com gt Eclipse HX Configuration Software 2 The EHX user login screen is displayed see below In the dialog click Options 3 Enter the address of the remote server to log into for example http RemoteHost 80 EclipseServer o Clear Com User name Administrator Password Log on to http RemoteHost 80 EclipseServer v ok Cancel Figure 2 2 EHX Log in Server Option 4 The EHX user login screen is displayed see below If you are logging in for the first time the default username Administrator is already entered for you No password is required on initial login Click OK The same versions of EHX must be installed to both the client and the server Clear Com 2 7 EHX User Guide First Screen after Log in After successfully logging in either locally or to a server the EHX initial screen is displayed Ison Yew Hee apse Co en EE LL E Eclipse HX Configuration System Figure 2 3 EHX Initial Screen IDENTIFYING THE EHX VERSION WITH HELP gt ABOUT The version of EHX can be displayed by opening
238. nterface providing a monaural connection to third party equipment e CCl 22 The CCI 22 port function is commonly used when a port is configured as a 2 Wire Party Line Call signals are sent to and received from an external Clear Com party line in the same way that they are sent between panels within the Eclipse HX System e Direct Commonly used when the port is wired directly to an external 4 wire device e FOR 22 The FOR 22 has a number of different functions however the Port type is set as a FOR 22 but in the Advanced Settings for that port the function allocated to the FOR 22 is set in the Application field The commonly used applications are as follows Two Way Radio When the 2 Way Radio port function is selected the port is configured to operate a push to talk two way radio system The call signal output activates a relay to key the radio s transmitter Note If the FOR 22 is to be used as a 2 Way Radio from remote systems the FOR 22 relay should be added as a secondary action in Advanced Settings When the FOR 22 is in 2 Way Radio mode the rack has control of the relay and will automatically fire it 4 Wire When the port is wired directly to an external device Normally 4 wire functions are only audio connections and do not use Call signals By default when a four wire port is connected to an FOR 22 4 Wire Audio Interface a call signal sent to the port from the Eclipse HX System activates the FOR 22 channel s
239. o the EHX value at any time without a new map download and reset If the port gain is set to a non zero level in EHX and then set to zero using the crosspoint monitor the gain will be shown highlighted in light blue to indicate that the zero value is not the default value in the map By right clicking a cell representing a crosspoint a list of options is displayed To toggle a crosspoint from the On state to the Off state click on the State option and then click on Toggle in the next menu Select the Kill option from the State menu to clear a crosspoint completely 4 Sate Toggle Level Kill Refresh All Figure 13 4 Crosspoint State Options To set the crosspoint level select the level option on the menu to display the crosspoint level slider and set the required level m Crosspoint Level Figure 13 5 Crosspoint Level Slider Select the Refresh All option to update the display with the crosspoint settings current on the matrix CROSSPOINT SETTINGS AND AVERAGING In some cases the same port may be placed on a panel as different key more than once for example on different shift pages multiple instances of the port If these instances of the port or keys have been set up with different audio levels then the level used on any of keys connected to the port will be the average of the levels of all the instances on the panel This is to prevent a situation where th
240. o be attached 7 To remove members from the group select the members to be removed in the Attached window and click on the lt symbol in the central section to return them to the Available window Alternatively double clicking on the required member will move it back to the Available group Also right clicking on a member of the Attached group will display a menu allowing it to be detached Fixed Groups can be made up of local and remote members see Chapter 10 Clear Com EHX User Guide Clear Com EHX User Guide FIXED GROUP ATTACHED CONTROLS Attachments can be attached to Fixed Groups that will allow a Route Relay or Speed Dial to be activated via a secondary action 1 Open Configuration gt Fixed Groups 2 Create a Fixed Group or select a Fixed Group that was been previously created 3 Expand the Attached Control item in the Properties window 4 Select the Secondary Action item in the Attached Control list 5 Select the drop down arrow and select the required control T SCSC C Sort Groups Talk Listen Description Properties i soo New sort group BRI 2 scpo2 New sort group 4 Basic Options Description New sort group Engineer Comments Listen Label Talk Label sepor Find usages Description ne aa Use this field to enter an optional description of the port and what it is used for Members Available Attached All Controls Fixed Group
241. o source to an IFB destination with the I Series Assignment Panel in panel programming To assign an audio source to an IFB destination 1 In Cards and Ports select the I Series panel Note Highlight the entire row when selecting the panel 2 Go to Port Properties gt AP Panel Options gt IFB assignment Select True the box is checked 3 From Panel Programming select the I Series panel 4 Assign the IFB destination as a talk label 5 Assign the IFB source or sources as a listen label 6 Click Apply Label Changes from the Eclipse HX Download menu to send information to the matrix USING EHX TO SET UP I SERIES PARTYLINE MEMBERSHIP OPTIONS The panel operator can add and remove members of a partyline in real time with the I Series provided this feature has been enabled in EHX To enable the feature in EHX 1 Open the required map configuration in EHX 2 From the Cards and Ports screen select the desired panel The Advanced Settings screen opens 3 From Port Properties select Partyline Assignment from I Series AP Panel Options Click the drop down box to turn the feature on or off e When the check box reads true the feature is on e When the check box reads false the feature is off 4 From Panel Programming select the I Series panel 5 Assign the partyline as a talk key on the on screen I Series panel 6 Assign potential partyline members as listen
242. ocked 94 DESTINATION The Route Destination is the label of the Panel Interface receiving the call ACTIVATE WITH TALK When this box is checked the route will activate whenever anyone sets a talk key to the route s label ACTIVATE WITH LISTEN When this box is checked the route will activate whenever anyone sets a listen key to the route s control label Note Activating the route by a listen has exactly the same effect as activating it by a talk unless the Reverse Listen box has been checked making a bi directional audio path between the source and destination Clear Com EHX User Guide Clear Com EHX User Guide CREATING A ROUTE Select the Routes link from the Configuration menu The Routes screen opens The top area of the screen is used to configure Routes and the bottom area contains all Labels that are available to select and utilize Select New complete the description field then select either Activate with Listen or Activate with Talk It is also possible to have both Activate with Listen and Activate with Talk selected Assign a source and a destination to the Route ASSIGNING A SOURCE AND DESTINATION TO A ROUTE To assign a source and destination to a route Figure 5 15 Assigning sources and destinations to a route 2 Do either of the following e Create a new route Select an existing route and click Description to edit 3 Click the Route Source field A drop down menu of
243. om the context menu of the selected frame in the layout pane e Selecting Apply Changes to System in the System menu The first two methods of applying changes to the frame merge the new configuration with the existing configuration They also enable the user to select the reset type The third method will only download a new configuration to the system APPLY CHANGES TO FRAME File Tools View Help L New Project amp F Open Project Recent Projects Close Project ll Save Project Save Project As a Import Export Configuration Keysets Apply Changes To Frame Matrix Connection User Management Log Out Exit Figure 12 1 Eclipse HX Downloads When the download function is selected a dialog is displayed to confirm the action Clear Com 12 1 EHX User Guide Apply Configuration to Matrix Frai Clear Com Apply New Configuration to Frame 10 50 17 1 over Ethernet Downloading the configuration without performing a Merge first will lose local changes applied on the Matrix Frame Merge first if you do not wish to lose changes ok _ Sancet_ Options gt gt Figure 12 2 Download Dialog The Merge button allows the current EHX configuration to be merged with the rack configuration before download This facility should be used if the rack configuration has been changed as a result of making changes in EHX Online mode or from assignment panels In both cases
244. ommon Files Internet Information Services Snap In e World Wide Web Service e Scripts virtual directory e World Wide Web Service Windows Vista In Windows Vista 1 Go to Control Panel 2 Select Programs and Features 3 Click Turn Windows Features on or off on the left hand side of the window 4 Under Internet Information Services make sure the following options are enabled Web Management Tools IIS 6 Management Compatibility e IIS 6 Management Console e IIS6 Scripting Tools 1IS6 WMI Compatibility e IIS Metabase and IIS6 configuration compatibility IIS Management Console e World Wide Web Services Application Development Features e Net Extensibility e ASP NET e ISAPI Extensions e ISAPI Filters Common HTTP Features e Default Document e Directory Browsing HTTP Errors e Static Content e Performance Features e Static Content Compression e Security e Basic Authentication e Windows Authentication Clear Com EHX User Guide 5 Under Microsoft Net Framework 3 0 make sure the following options are enabled Windows Communication Foundation HTTP Activation Windows Communication Foundation Non HTTP Activation Windows 7 In Windows 7 1 Go to Control Panel 2 Select Programs gt Turn Windows features on or off 3 Under Internet Information Services make sure the following options are enabled Web Management Tools IIS 6 Management Compatibility e IIS 6 Management Console e IIS6 Sc
245. on whether the user has Admin rights Discovered Matrix Frames CIRA Omeaa 3 Pico BaseConfigPico2 To add your Matrix Frames to your system drag the Mat 10 50 18 3 Add Matrix to System BaseConfigFrame2 10 50 18 2 Add Matrix to System CIRA Pico 2 PiCo BaseConfigPica2 10 50 18 5 Add Matrix to System CIRA Pico 1 PiCo BaseConfigPicot 10 50 18 4 Add Matrix to System System 1 10 15 573 10 50 17 1 Add Matrix to System CIRA Omega 1 Omega BaseConfigFrame1 10 50 18 1 Add Matrix to System 3 lt BB Matrix frame in good state to use J Changes to apply to matrix frame Wrong firmware on matrix frame Cannot see Matrix Frame or already used Figure 10 4 System Screen Matrix Status The matrix icons in the layout pane are colored according to the status of the matrices e Amber the EHX configuration is not the same as the current matrix configuration Red wrong firmware on matrix for current version of EHX e Grey matrix unavailable or already connected to EHX e Green matrix is connected and available Protocols and Port Numbers The Eclipse HX system components matrix and EHX communicate using UDP and TCP protocols Rack to rack The volume of traffic both exchanged rack to rack and rack to from EHX is not large there are however of course some points when this is at a peak The racks use both directed and broadcast UDP traffic to communicate 10 3 Broadcast UDP Port 42001 D
246. or IT that the default port may be used without causing a conflict with any other application on the network 68 If the IP port number is changed ports 42001 and 1300 should not be used as these ports are already used by EHX The Eclipse HX system administrator should check with the network administrator or IT to obtain a port number to use IP Address Assignment Manually enter the IP address subnet mask and default gateway for the LMC 64 card IP Address Static IP address of the LMC 64 card assigned by IT or the Network Administrator This will be used by Production Maestro clients to communicate with the LMC 64 card Important It is important to ensure that the LMC 64 card IP address does not clash with any other IP address on the network another device is using the same IP address If there is an IP address clash the Production Maestro clients may lose audio meter data If the LMC 64 card IP address clashes it may also cause the LMC 64 card to crash Subnet Mask Subnet mask used by the LMC 64 card to define the address range the card can access Typically this will be assigned by IT or the Network Administrator The default is 255 255 0 0 Default Gateway The address of the gateway router to be used to communicate with Production Maestro clients over a wider IP network This address is optional but if used must fall within the address range defined by the subnet mask External IP Address If the matrix is ope
247. or example if an external device is connected to an MVX A16 and that external device can control a relay the relay can be controlled through this setting Applies to Direct connections BASIC OPTIONS The following Basic options are available Port Number The port number the device is configured on Note Not available on Concert panels Alias Remote Matrix Specifies the remote system the trunk device is connected to This is configured in System and is displayed in Advanced Settings for information only it cannot be set using Advanced Settings Note Only used on Trunk devices Comments A scratchpad for engineers to record any relevant information about the port or device Description The Description field in the port settings table Dial Code Allows the panel to dial out on a phone line using a preset key Note Only on I Series Panels Label The Listen Label specified in the port settings table a combined Talk Listen label is shown unless the option for 10 character labels is turned off Reserve Port Setting the port as shared reserves the port for trunked applications Reserve port has no function when systems are not fiber linked Note Not available for AES Mono and Panel Aux Clear Com EHX User Guide Clear Com EHX User Guide Split Label If Split Label is set the first five characters and the last five characters of a label are displayed separately If this option is not set
248. or the antenna such as position or function Engineer Comments A scratchpad for engineers to record any relevant information about the port or antenna Label Label for the port used to assign the port to a path The label has 10 characters or can be split into two parts each of maximum five characters To configure an E Que card for Splitters select the card on the hardware list to display the configuration screen In this case ten antennas will be displayed corresponding to the two splitters that can be connected to an E Que card with each splitter supporting up to five antennas ANTENNA ROLE MAP Diagnostics gt Antenna Role Map displays the status of the antennae and roles currently configured Figure 5 27 Antenna and Role Display The mapping of roles onto antennae is indicated by the colored squares When a role is registered to an antenna a black dot is placed in the antenna row at the role position Clear Com EHX User Guide Clear Com EHX User Guide E QUE TRUNK BASIC SETTINGS Port Count The port count specifies the number of virtual ports that will be configured for the cable The port count may be set to any number between 0 and the maximum number of virtual ports on the cable 30 for E1 24 for T1 As a general guide the port count should be set to the maximum number of simultaneous conversations The recommended setting is 30 for E1 and 24 for T1 Note The port cou
249. ort could not have an IP address starting with 172 16 If the network mask is extended to 255 255 255 0 the network ID becomes 172 16 2 This means that the second port could have an address of 172 16 3 1 and a mask of 255 255 255 0 giving a network ID of 172 16 3 for the second port Clear Com EHX User Guide PC PC Straight CATS Lan1 Crossover cable 10 100 Switch Matrix Matrix Straight CATS Ethernet mode to complete the configuration Clear Com EHX User Guide Note If both Ethernet ports are set up with the same network ID this condition results in data loss on one or both of the ethernet ports Ethernet redundancy and the use of a default gateway is not recommended An IP address and gateway combination on an ethernet port means that all Tx traffic to any address is possible on the port Traffic that actually matches the other ethernet port can therefore be sent out on the wrong port SELECTING ETHERNET OR SERIAL CONNECTION EHX can communicate with a matrix using one of the following two methods e Ethernet connection e Serial connection if the EHX PC is connected directly to the matrix via an RS 232 cable Ethernet is the recommended connection type for all applications Serial connections are limited to a single frame have a limited range of functionality and should only be used for backup purposes Note The factory sh
250. orts 42001 and 1300 should not be used as these ports are already used by EHX The Eclipse HX system administrator should check with the network administrator or IT to obtain a port number to use IP Address Assignment Manually enter the IP address subnet mask and default gateway for the IVC 32 card IP Address Static IP address of the IVC 32 card assigned by IT or the Network Administrator This will be used by IP panels and Concert clients to communicate with the matrix via the IVC 32 card Important note It is important to ensure that the IVC 32 card IP address does not clash with any other IP address on the network another device is using the same IP address If there is an IP address clash the IVC 32 card may repeatedly lose the connection with IP panels or Concert clients If the IVC 32 card IP address clashes it may also cause the 1VC 32 card to crash It is recommended that the IVC 32 is given a static IP address The V Series panels and Concert clients IP addresses should be assigned by a DHCP server Subnet Mask Subnet mask used by the IVC 32 card to define the address range the card can access Typically this will be assigned by IT or the Network Administrator The default is 255 255 0 0 Default Gateway The address of the gateway router to be used to communicate with external devices such as IP panels and Concert clients over a wider IP network This address is optional but if used must fall within the addre
251. oup can be activate at any one time This function only refers to talk paths Note For example if a beltpack had three keys programmed to talk to a cameras 1 to 3 then by setting these into an interlocked group only one camera key can be selected at a time There are nine available interlocked groups to which the EHX user can assign any or all beltpack keys To add a key to an interlocked group 1 From Panel Programming select the beltpack 2 Right click on the required key to display the key options list 3 Select the Interlock Group entry to display the interlock group options list 4 Select the required interlock group or None if the key is not to be in any interlock group 5 The key may be added to other interlock groups as required 6 The key interlock groups will be displayed in the key information popup 5 116 Clear Com EHX User Guide Clear Com EHX User Guide wa FLIX Confianurat ps r EHX Configuration System Layout Cards And Ports Configuration Help Beltpack Roles x Sas Port 601 Beltpack Role New BeltpackRole 601 029 Page Shift1 Page Names Zoom keys j Save Ey Q Clear Page Audio Mixer Identify Panel Activation Local Assignment Interlock Group gt Local Advanced Latch Disable Level Adjustment Applies To Go To Key Destination Delete Key Se P Entity Types Frames Configure Palette gt Partylines gt Fixe
252. p of the Palette 2 Click on any filter to select it Note You can select more than one entity filter by pressing the Control key and then selecting the entities 3 Select Frames from the top of the palette The frames appear as a row at the top of the palette 4 Click on any frame to select it Note You can select more than one frame by pressing the Control key and then selecting the frames Clear Com EHX User Guide Clear Com EHX User Guide LOCAL ADVANCED The Local Advanced screen sets functions that determine how every panel and interface in the system will interact with each other at the device level For example IFB levels can be set for every individual device or Forced Listen can be enabled or disabled between any two specific system devices To open the Local Advanced screen select the Local Advanced entry in the Configuration menu The configured devices are displayed to form a grid with each square displaying the attributes set for interactions between the devices as a colored dot or empty if the attributes are not set Tabs on the toolbar allow the specific attributes to be selected Positioning the mouse pointer over a square will display a tooltip indicating the current status A key to the meaning of the colored dots that indicate status is shown in the top left hand corner of the Local Advanced screen The Sources are listed down the left hand side and the Destinations are listed across the top
253. p to eight pushbutton expansion panels not lever key or rotary expansion panels To add an expansion panel use the panel options under Advanced Settings to display the expansion panel mimic open the right hand drop down list normally displaying Main Panel to show the list of all the expansion panels configured and select the required expansion panel lt gt V2UPush2 Port 2 V Series 2RU Push V Series 2RU Push 0 gt 9 2 VPush 7 Page Main Zoom keys ed Save BF Loac Identify Panel Main Panel Figure 7 13 V Series Pushbutton Expansion Panel Labels are assigned to keys in the same way as main panels and the option menu is available Local Advanced Latch Disable When the mouse pointer is over this entry a second menu is displayed giving the options to set Local Advanced Latch Disable to On or Off Select and click on the required option This performs the same function as Latch Disable in the Local Advanced facility It will allow or disallow a panel to latch a key to another device Go To Key Destination Click the Go To Key Destination entry to display the editor screen for the type of destination the key refers to For example if the destination is a panel then the panel will be displayed on the Panels screen for a partyline key the Partylines editor will be displayed with the partyline highlighted Delete Key Click the Delete Key entry in the menu to de
254. pability The maximum number of characters displayed will depend on the type of panel Cyrillic Cyrillic labels requires Russian language support to be installed in Windows and either an ASCII keyboard with Russian character support or a Cyrillic keyboard Cyrillic is only supported on V Series panels Hangul Hangul labels require Korean language support to be installed in Windows and either an ACSCII keyboard with Korean language support or a Korean language keyboard Hangul is only supported on V Series panels Hiragana Katakana and Kanji Hiragana Katakana and Kanji labels require Japanese language support to be installed in Windows and either an ASCII keyboard with Japanese character support or a Japanese language keyboard Hiragana Katakana half width Katakana and Kanji labels can be displayed on V Series panel only while some other panel types can support half width Katakana If an attempt is made to place a Hiragana Katakana or Kanji label onto a panel with a display that is not compatible the label will either fail to display correctly may display question marks or not display at all Half Width Katakana Compatible Panels The following panels can display half width Katakana labels e V12LD e V24LD e V12LDD e V12PD e V24PD e V12PDD e V12RD e V24RD e V12RDD e V12LDE e V12PDE e V12RDE Katakana and Kanji labels may be entered in exactly the same way as normal labels provided the prerequisite software
255. pane 5 Click on the gt button to transfer the member to the Attached pane 6 Right click on a member in the Attached pane to open a configuration menu and select whether the attached member is Talk Listen or Talk and Listen The partyline label is able to be programmed onto a panel key The button on the Available and Attached panes sorts the members by port number in ascending or descending order preceded by non port items such as controls The Label button sorts the members by name alphabetically and the Description button sorts the members alphabetically by description The tabs above the Available and Attached panes filter the members by type Once a partyline is created a system must be downloaded to in order to utilse that partyline i e it is not sufficient to only download to the frame that hosts the partyline for example use Production Maestro Pro to assign members from the entire linked set to the partyline The recommended use of this feature is that all partylines are configured and then a download to all frames is carried out The Production Maestro Pro software can then be used to manipulate these partylines in an online fashion Clear Com EHX User Guide Clear Com EHX User Guide PARTYLINE ATTACHED CONTROLS Controls can be attached to partylines that will allow a Route Relay or Speed Dial to be activated via a secondary action 1 Open the partyline screen by sele
256. panel Select the drop down arrow and select the required status Clear Com EHX User Guide PARTYLINE TALLIES To enable disable Tallies 1 Open the Partylines screen by selecting the Partylines link on the Configuration menu 2 Create a partyline or select a partyline that was been previously created 3 Expand Tally Options in the Properties window 4 Select the In Use Tally item in Tally Options 5 Select the drop down arrow and select the required status This allows the system to set a tally flashing LED on all the panel keys that are assigned to the partyline whenever a talk is active on the partyline In the case of multiple matrices in a linked set the In Use tally is broadcast to all other systems in the linked set In this way the feature is seamless over the matrices in a linked set The default is disabled Partyline Global Numbers Partylines are globally numbered giving them a unique global identity throughout the Eclipse HX system If a partyline is assigned the number 001 then there can be only one partyline with the number 001 in the system however many matrix frames are intelligently linked Partylines are numbered based on local creation order Clear Com EHX User Guide 92 ROUTES A route is an audio path between two points in the matrix that can be activated by another intercom panel s selector key The Routes link provides the following functions
257. panel to be cut as this is overridden by the Global setting Global ISO This function enables a panel or interface as a global ISO Isolate destination Any panel activating a talk to a global ISO destination creates a private two way talk path between that panel and the destination All other communications will be interrupted by any call from any Panel or Interface in the Eclipse HX System When the source terminates the call its audio paths return to their previous state When all ISO paths to the destination are deactivated the destinations audio paths return to their previous states For ISO talks to also interrupt listens at the source select the ISO Interrupts All Other Listens check box in Matrix Frame Preferences The default is disabled Clear Com EHX User Guide Clear Com EHX User Guide Users should note that ISOs are always local to the matrix so the source and destination must be devices on the same matrix An ISO destination cannot be set to a remote matrix Note If the destination of an ISO is a panel then Eavesdropping must be enabled in Global Settings Advanced Settings section in order to activate the panel microphone if it is not already activated If the destination is not a panel but a device such as a 4 Wire port Eavesdropping does not need to be enabled for the destination device IFB Attentuation When a port talks to the IFB destination forced listens are automatically dimmed b
258. pe of IP device associated with the pane Clicking on the discover button at the top left corner of the IP Panels pane will cause IP Devices to search for all the IP panels on the network The IP Cards pane has a similar layout but does not have a discover button Instead the left hand button on the header bar opens or closes the list of IVC 32 cards detected in the current matrix Slot 2 Slot 3 Slot 13 Slot 14 Figure 6 3 IP Cards Pane The left and right buttons on each IVC 32 card display are used to open displays for the individual cards IP PANELS Clicking on the IP Panels discover button will cause EHX to search all the systems on the network for IP enabled V Series panels and display all the panels detected as a list Clear Com EHX User Guide Clear Com EHX User Guide View search and filter options o Prans QH nscover IP panels View hide View panel information panel tools and settings Figure 6 4 IP Panel List The panels listed are color coded according to status The color codes are e Blue panel has been discovered but does not have a login IP address User ID or password configured e Green panel has been discovered and is logged in to the current configuration e Amber panel has been discovered that is configured in this configuration but is not logged in e Gray panel has been discovered with an IP address that is not for the matrix in this co
259. pically wear a small ear piece so they can hear the selected foldback audio mix When a director wants to give directions to an announcer on air or to announce changes in the program the director must interrupt the foldback To do this the director uses a channel specifically set up to interrupt the foldback audio Interface Module A piece of electronic hardware designed to convert the 4 wire signals of a central matrix port to some other form of communication such as 2 wire party line telephone etc The interface module is connected to a central matrix port The external non 4 wire device is then connected to the interface module ISO The ISO function short for panel ISOlation allows a panel operator to call a destination and interrupt all of that destination s other audio paths and establish a private conversation When the call is completed the destination s audio pathways are restored to their original state before the interruption Clear Com EHX User Guide Clear Com EHX User Guide KeyGroup KeyGroups provide a way of assigning a label to multiple panels simultaneously even within a networked matrix system Once the KeyGroups have been defined using EHX all the keys within a KeyGroup can be changed with a single assignment in Production Maestro Pro mode only Label A label is an alphanumeric name of up to five characters that identifies a source destination or control function accessed by an intercom pa
260. ports configured Cards and Ports for a particular frame There are IP cards which do IP Devices not have any available ports There are antennas but no Beltpacks beltpacks There are key groups which do not have members Panels There are configured panels but no configured keys There are speed dials but no Controls controls TABLE 5 1 HIGHLIGHTED CONFIGURATION ISSUES MATRIX HARDWARE The Hardware menu is utilized to build up the configuration of the Eclipse HX system The Eclipse HX system combines hardware items with port functions Hardware items may include configuration cards interface cards ports panels or Interfaces and RLY 6 GPI 6 modules Port functions also use this link and provides access to the advanced settings for ports and also where local preferences are configured Clear Com EHX User Guide Clear Com EHX User Guide Note To build a configuration at least one MVX A16 or IVC 32 card must be configured in an Eclipse HX Omega Eclipse HX Median or Eclipse HX Delta matrix If no cards are fitted the first available slot should be configured in EHX as if an MVX A16 card was present in order for the map to build FONTS A number of fonts are supported by Eclipse HX systems allowing suitable panels to display labels in Latin and certain non Latin scripts The fonts supported by Eclipse HX systems are described below with the panel support Eclipse HX v7 1 has additional font
261. pt to true and then select the Enable Passcodes field from the Advanced Settings and open the drop down menu listing the passcodes configured under Matrix Frame Preferences Select the Passcode by placing a tick in the check box beside the required password Apply the changes to the Frame by completing an Apply changes to System download The selected Passcode is then specific to that TEL 14 interface Clear Com EHX User Guide Clear Com EHX User Guide INWARD DTMF Access DTMF Access allows combinations of DTMF tones that are pre assigned with specific meanings to have access to the Eclipse HX system The Assign DTMF Access field within the Advanced Setting screen of a telephone screen allows setting all parameters related to the DTMF tone decoding Each MVX A16 Crosspoint Card provides sixteen ports on each MVX card there are 4 slots where DIMF Daughter boards are required to be fitted before DIMF tone encoding and decoding is possible DTMF decoding is the ability to interpret DTMF tones DTMF encoding is the ability to create DTMF tones Selector codes are the two digit numerical codes that outside callers use to access the system The codes initiate the specification of audio paths when system is accessed via DTMF inward access If the One Digit Codes field is set to true only the ten single digit codes 0 through 9 will function as selector codes If the Multiple Codes Accumulate option has be
262. puts that may be available in the configuration All of the possible inputs are listed below but some inputs may not be available depending on which input output interface options have been selected HS1 Mic GN This input takes audio from the headset1 microphone or gooseneck microphone HS2 Mic This input takes audio from the headset2 microphone Matrix1 This input takes mono audio from the analogue matrix connection if the Basic Layout is being used or one channel of stereo audio from the AES3 digital option card if this is fitted Matrix2 This input takes a second channel of stereo audio from the AES3 digital option card This input is only available if the AES3 digital option is fitted Ext1 This input uses the External Input 1 on the auxiliary audio connector Ext2 This input uses the External Input 2 on the auxiliary audio connector Listen Again This input uses audio from the listen again facility FILTER The filter column shows a graphic representing the type of audio filtering that is being applied to the audio inputs The graphic represents the frequency profile of the input filters OUTPUT AREA The top row of the output area lists all the outputs that may be available in the configuration All of the possible outputs are listed below but some outputs may not be available in specific configurations Main LS This outputs audio to the main panel loudspeaker Aux o p This outputs audio to the auxi
263. quired option This performs the same 28 function as Latch Disable in the Local Advanced facility It will allow or disallow a panel to latch a key to another device Go To Key Destination Click the Go To Key Destination entry to display the editor screen for the type of destination the key refers to For example if the destination is a panel then the panel will be displayed on the Panels screen for a partyline key the Partylines editor will be displayed with the partyline highlighted Delete Key Click the Delete Key entry in the menu to delete the assigned label shown highlighted SERIES ADVANCED FUNCTIONS The I Series operates in one of four modes e COM mode is the default mode In this mode the I Series panel operates as a simple panel Talk labels are assigned to destinations and listen labels are assigned to sources e IFB mode allows the I Series to assign a program audio source or sources to an IFB Global destination For example on the air audio can be assigned to the talent or announcer in a television studio application It is called IFB mode because the program audio source that is routed to the IFB destination can be interrupted by an incoming intercom call to the IFB destination e PL mode allows the panel operator to add and delete members of a partyline directly from the panel FG mode allows the panel operator to add and remove members of a fixe
264. r may contact Clear Com support for assistance in configuring the network Note The port count should not be set to an excessive number significantly more that the number of panels available for connection via the fiber card as this may reduce system performance Port Number The port number is set to the next available port on the system For example if two MXV A16 cards are installed before the fiber card the port number will be set to 33 16 16 1 The port number cannot be changed in Port Properties Remote Frame The remote matrix frame that the fiber trunk is connected to Selecting this option will display a list of remote systems that the fiber trunk may be connected to in order to select the target system For a system to be listed it must have been set up in My Systems as linked to the current matrix so that the hardware can be allocated CONFIGURING THE E QUE CARD The E QUE card is designed to allow Eclipse HX matrices to be connected to CellCom FreeSpeak wireless antennas beltpacks or connected together using E1 or T1 protocol see chapter 3 Matrix Frame Preferences Clear Com 5 43 EHX User Guide 44 ADDING AN E QUE CARD To add an E QUE card 1 In Hardware gt Cards and Ports navigate to an available slot number marked Empty Do either of the following e Double click the slot e Right click the slot and select Set Card Type 2 A drop down menu is displayed listing the available
265. rating behind a firewall then port address forwarding can be used to expose a LAN connected device to the outside world Typically this will be assigned by IT or the Network Administrator This IP address must be used by external Production Maestro clients to communicate with the LMC 64 card This address must be a unique address on the internet It is not affected by the subnet mask External IP Address IP Port IP port used when communicating directly with the LMC 64 card using the External IP address The default port number is 6001 and this should not be changed unless the default port number on all external devices is also changed to the new port number Clear Com EHX User Guide CONFIGURING THE E MADI64 CARD The E MADI64 is a MADI Multichannel Audio Digital Interface card providing up to 64 duplex channels of AES3 digital audio over a coaxial cable or fiber pair between compatible devices ADDING AN E MADI64 CARD AUTOMATIC DISCOVERY The E MADI64 card will be automatically discovered when e The Discovery Hardware option is selected after the Matrix Frame is placed on the System Layout from the discovery pane e The Create New Configuration gt Discover Hardware right click option is selected in the relevant Matrix Frame on the System Layout screen ADDING AN E MADI64 CARD MANUAL ADDITION To add an E MADI64 card 1 In Hardware gt Cards and Ports navigate to an available slot number marked Empty Do eith
266. rator rights include e Configuration Management e Configuration Allocation All configuration editing e Digital Wireless setup e IP Addressing e Trunk Allocation e User Management e Online configuration e Monitoring e Live status under System e Firmware update Local Admin access level The local administrator level provides unrestricted access to all of the configuration settings on all the local system the user is logged in to The local administrator has no access to user management and cannot change the configuration settings on other systems in a linked set using the layout pane but can view a linked set configuration The local administrator can also view the live status of system components using the layout pane Local administrator rights include e Configuration Management e Configuration Allocation e All configuration editing e Digital Wireless setup e IP Addressing e Online configuration e Monitoring e Live status under System e Firmware update User access level The user level provides access to all configuration editing and downloading capability including e Configuration Management e Configuration Allocation e All configuration editing e Digital Wireless setup e IP Addressing e Online configuration The user level has no access to user management or the layout pane and its associated functions Guest access level The guest level provides a minimum level login and is the default
267. re 6 13 IVC 32 Cards List Clicking the left menu button on any card will display diagnostics and the current card configuration and allow the card configuration to be edited Clear Com EHX User Guide Diagnostics IP Diagnostics Read Overflow 8 Write Underflow 12 Read Bytes 1119614115 Read Packets 8935381 Read Errors Read FIFO Errors Read Frame Errors Write Bytes 1803760508 Write Packets 11351516 Write Errors Write Drops Write FIFO Errors Collisions Write Carrier Errors IP Settings IP Port IP Address 172 16 10 100 Subnet mask 255 255 0 0 Default gateway 172 16 0 1 External IP Address Yes IP Address 82 195 181 143 IP Port 6001 Figure 6 14 IVC 32 Cards Diagnostics and Settings Click on the Get Diagnostic Info button to retrieve the current buffer overflow statistics If a significant number of buffer overflows are reported this may indicate network problems Clear Com EHX User Guide 10 IVC 32 IP SETTINGS The IP Settings section displays the IP setup of the IVC card Click on the Edit button to enable this section to allow changes The fields will change from grey text to input boxes The external IP address and IP port will only be enabled if the External IP Address box is checked Diagnostics aj IP Diagnostics Read Overflow 8 Write Underflow 12 Read Bytes 1119614115 Read Packets 8935381 Read Errors Read FIFO Errors Read Fram
268. ripting Tools e IIS6 WMI Compatibility e IIS Metabase and IIS6 configuration compatibility IIS Management Console e World Wide Web Services Application Development Features e Net Extensibility e ASP NET e ISAPI Extensions e ISAPI Filters Common HTTP Features e Default Document e Directory Browsing e HTTP Errors e Static Content e Performance Features e Static Content Compression e Security Basic Authentication e Windows Authentication Clear Com EHX User Guide 4 Under Microsoft Net Framework 3 0 make sure the following options are enabled Windows Communication Foundation HTTP Activation Windows Communication Foundation Non HTTP Activation Windows Server 2003 In Windows Server 2003 1 Go to Manage Your Server 2 Click Add or Remove a Role 3 Select Application Server IIS and click Next 4 Confirm that you wish to install the Application Server Windows Server 2008 In Windows Server 2008 1 Go to Server Manager 2 Click Add Roles 3 Select Web server IIS and click Next 4 Under Role Services ensure the following options are enabled Web Management Tools IIS 6 Management Compatibility e IIS 6 Management Console e IIS6 Scripting Tools e IIS6 WMI Compatibility e IIS Metabase and IIS6 configuration compatibility IIS Management Console e World Wide Web Services Application Development Features e Net Extensibility e ASP NET e ISAPI Extensions e ISAPI Filters Clear Com
269. rix system basic steps 1 Ensure that there is a working connection between the EHX PC and the matrix see chapter 3 for information on selecting the connection type and setting ethernet addresses 2 Open EHX Go to System and right click the systems pane to open the Add Matrix Frame option 3 To add a new matrix click Add Matrix Frame Open the matrix type menu by clicking Please choose a matrix type and select the required matrix type 4 Click New Matrix Frame on the new onscreen matrix icon and enter the name of the new matrix 5 Enter the IP address of the new matrix in the Matrix IP Address window of the new matrix icon 6 Go to Hardware gt Cards and Ports 7 Eclipse HX Omega Eclipse HX Median and Eclipse HX Delta only Select each of the MVX A16 cards to corespond to the cards fitted to the matrix This displays the list of ports for that card Add the required panels and interfaces to the ports 8 Eclipse HX Omega Eclipse HX Median and Eclipse HX Delta only Select each E QUE card fitted and configure the ports according to the type of card configured in Card Properties 9 Eclipse HX Omega Eclipse HX Median and Eclipse HX Delta only Select each IVC 32 card fitted and configure the card for IP communication using Card Properties 10 Eclipse HX Omega Eclipse HX Median and Eclipse HxX Delta only Select each LMC 64 card fitted and configure the card for IP communication using Card Properties 11 Eclipse HX
270. s Panels Special Keys All Controls Fixed Groups Panels Special Keys Label Description Label Description INTERCOM ASSIGNMENT MODE KEY DIAL DIAL DIAL PAD ACTIVATE SUPRSUPR SUPERVISOR 1 Vite V Series 1RU Lever gt 1 ao New fixed group J 1 cm New control 2 o2 New fixed group Figure 5 3 Fixed Group Attach Control Screen FIXED GROUP BASIC OPTIONS Basic Options displays the fixed information about a group and can be used to edit the group description Talk and Listen Aliases and Talk and Listen labels To enable disable Basic Options 1 Open the Fixed Groups screen by selecting the Fixed Groups link on the Configuration menu 2 Create a Fixed Group or select a Fixed Group that was been previously created 3 Expand the Basic Options item in the Properties window 78 To edit an item in the Basic Options list select the item in the left hand column and edit the text in the right hand column FIXED GROUP GLOBAL SETTINGS To enable disable Global Settings 1 2 3 4 5 Open the Fixed Groups screen by selecting the Fixed Groups link on the Configuration menu Create a Fixed Group or select a Fixed Group that was been previously created Expand the Global Settings item in the Properties window Select the Auto Signal Latch Disable or Page Override item in the Global Settings list Select the drop down arrow and select the requ
271. s gt System Access Codes a warning message will be displayed offering the user the option to set a pin code If ano pin code is set selecting this option will allow all users to access the menu Enable Assignment as a Listen Enables the port to be assigned locally as a listen key by another panel If it is set to False it will prevent a listen key being assigned to the panel The default is True Note This functionality only takes effect when making assignments on a V Series panel or Concert Panel Enable Assignment as Talk Allow the port to be assigned locally via Soft Mode as talk key by another panel If it is set to False it will prevent a Talk key being assigned to the panel The default is True Note This functionality only takes effect when making assignments on a V Series panel or a Concert panel Clear Com EHX User Guide Default Assign as Talk and Forced Listen When enabled this forces any key assigned to this panel to be a Talk and Forced Listen key It is interlocked with the Enable Assignment as Listen and Enable Assignment as Talk settings so that whenever the Default Assign as Talk and Forced Listen setting is True both Enable Assignment as Listen and Enable Assignment as Talk are forced to the True state If either or both of these settings is then changed to False the Default Assign as Talk and Forced Listen setting is automatically changed to False When this setting
272. s 10 characters or can be split into two parts each of maximum five characters Description Optional port description up to 255 characters long Card Properties For an E QUE card in E1 Direct mode the Clock Recovery mode and Codec should be set by clicking on the Card Properties link in the lower right of the hardware display This will display the Clock Recovery and Codec setup E Que Card Properties Clock Recovery Line Recovery Local Generated Codec Top Half G722 G711 Aaw G711 ulaw Codec Bottom Half G722 G711 Alaw G711 u law EXEC eee Enabled Figure 5 13 E1 Direct Card PropertiesClock Recovery The data clock may be generated by the E QUE card Local Generated or taken from the E1 line The clock source will need to be determined before configuration Select the correct configuration by clicking on the appropriate radio button Codec E QUE cards configured as E1 Direct use two cables plugged into ports 1 top and 5 bottom for the E QUE card to provide E1 ports The top cable Top Half provides the first 30 ports 1 30 and the bottom cable Bottom Half provides the second 30 ports 31 60 The top and bottom cables can be configured to use different Codecs The Codecs available are e G722 standard G722 conversion and compression e G722 A Law uses an A law algorithm to optimize the G722 codec This is often used in European systems e G722
273. s first Last caller appears first Crosspoint Settings Set the V Series minimum crosspoint level to 72dB Figure 3 20 Key Operation Tab Tally Settings Use this section to change the incoming Tally light color the default is red The options are e Red Tally light color is red e Green Tally light color is green l Series only Panels generate In Use Tallies on talk out AND receive Select this option to generate an In Use tally signal on the called panel The tally will be displayed on all other panels which have a label to the called panel The default for the option is unchecked Panels continue to receive incoming calling tally AFTER reply If you select this option the receiving panel will continue to receive and display the incoming call tally after the incoming call has been answered using the Reply key Note The key signalizations are displayed by both l Series and V Series panels If Tally Settings is set to Red then panels flash dim red at 4 Hz after reply and then at the release of the talk key If Tally Settings is set to Green then Series panels flash dim green at 4 Hz after reply and then at the release of the talk key V Series panels show bright green solid after reply and then at the release of the talk key The default is for the option to be unchecked 24 Feedback Settings If this option is selected the label of any Forced Listen port will appear in the Reply Answerback stac
274. se HX user name must be set up on the Eclipse HX system e Keyname the name by which the Concert user is assigned to keys on Eclipse HX panels e Eclipse Enabled whether the Concert user is allowed to log in to an Eclipse Eclipse HX system e Matrix IP Address the IP address of the matrix that the Concert user will be logged in to when communicating with an Eclipse Eclipse HX system Concert User Diagnostics The diagnostic display for Concert users indicates user activity e Software Version the version of the Concert client in use This field can only be displayed if the Concert user is logged in to the Concert server e Online seconds length of time in seconds that the user has been online to the Concert server Tx Pkts number of ethernet packets transmitted to the user Concert client e Tx Octets number of 8 bit bytes transmitted e Rx Pkts number of ethernet packets received from the user Concert client e Rx Pkts Lost number of ethernet packets from the user client lost e Rx Pkts Recovered number of lost receive packets recovered e Rx Pkts Out Of Order number of ethernet packets received from the user Client in the wrong order The packet count diagnostics are to help diagnose network problems experienced by Concert clients such as excessive packet loss leading to lower audio quality ASSIGNING A CONCERT USER TO AN IVC 32 PORT A Concert user can be associated with an IVC 32 port by dr
275. sed to remove high frequency noise such as wind noise while the High Pass filter will pass high frequencies and is used to remove low frequency noise such as machinery Each filter has four possible settings off filter 1 filter 2 and filter 3 1 Off no noise filtering is done 2 Filter 1 uses the first noise filtering algorithm 3 Filter 2 uses the second noise filtering algorithm 4 Filter 3 uses the third noise filtering algorithm The frequency filters have the following effects High Pass 1 reduces audio volume below 120Hz High Pass 2 reduces audio volume below 250Hz High Pass 3 reduces audio volume below 500Hz Low Pass 1 reduces audio volume above 8KHz Low Pass 2 reduces audio volume above12KHz Low Pass 3 reduces audio volume above 15KHz The filter configuration is shown using a graphic of the frequency against level High Pass Low Pass filter disabled filter disabled Level i Frequency Low Pass filter enabled High Pass filter disabled EEs Frequency Low Pass filter disabled High Pass filter enabled _ HEN Frequency Low Pass filter enabled High Pass filter enabled Level E Frequency Figure 8 4 Audio Mixer Filter Settings If the mouse pointer is placed over the filter graphic a tooltip will be displayed giving additional information on the filter settings LIMITER THRESHOLD COMPRESSOR These settings are all linked together and provide a facility for con
276. sets a talk key with permanently made listen 4 Select Apply You will return to the Palette SELECT UNIQUE SEARCH RESULT This option automatically selects a search item if that item is the only search result 1 Select Configure Palette Select or deselect the Select Unique Search Result option as required To determine the assignment mode see Default Assignment Mode on page 37 ENTITY SEARCHING It is possible to search the list of entities using the Search box at the top left of the Palette Use an asterisk to denote a wild character Clear Com 7 37 EHX User Guide ENTITY FILTERING It is possible to select which entities appear in Panel Programming Screen To do so 1 Select Configure Palette from the top of the Palette Palette Options io ETE ET Sort By Port Number Sort By Label Group By Frame Group By Type I Show Descriptions Show Port Numbers Assign Keys On Double Click On Right Click Menu On Keyboard Enter 2 From the middle of the screen deselect any entity types or frames that you do not wish to appear in the palette Note Select the red checkmark in the top right of the screen to clear the entity filters 3 Select Apply You will return to the Palette Quick Filtering It is also possible to access the entity filters by using the Quick Filters option To do so 1 Select Entity Types from the top of the palette The filters appear as a row at the to
277. ss range defined by the subnet mask External IP Address If the Matrix is operating behind a firewall then port address forwarding can be used to expose a LAN connected device to the outside world Typically this will be assigned by IT or the Network Administrator This IP address must be manually entered on IP panels to communicate directly with the IVC 32 card This address must be a unique address on the internet It is not affected by the subnet mask Clear Com EHX User Guide Clear Com EHX User Guide External IP Address IP Port IP port used when communicating directly with the IVC 32 card using the External IP address The default port number is 6001 and this should not be changed unless the default port number on all external devices is also changed to the new port number Panel Codecs The Show ports links will display which ports on the IVC 32 cards are configured to use the G722 codec The codec options are configured in the IP Panel Settings under Advanced Settings for each port CONFIGURING THE LMC 64 CARD The LMC 64 card is designed to allow Eclipse HX matrices to be provide audio level metering data to Production Maestro clients over an IP network ADDING AN LMC 64 CARD To add an LMC 64 card 1 In Hardware gt Cards and Ports navigate to an available slot number marked Empty Do either of the following e Double click the slot e Right click the slot and select Set Card Type 2 A drop
278. ssues the following four distinct prompt tone sequences Access Code Request Indicates that the system is ready for an access code to be entered If the system does not recognize the entered access codes it will repeat the access code request prompt The number of attempts to enter the access code is limitless The prompt consists of a low tone followed quickly by a higher tone The sequence is quickly repeated three times Access Granted Indicates that the system has acknowledged the access code and that access to the Eclipse HX matrix has been granted The prompt consists of four tones each increasing in pitch and immediately followed by a ready prompt Ready Signals that the system is ready for a selector code entry It also indicates that it has acknowledged the last selector code entered The prompt consists of a single high pitched tone Error Indicates that an invalid code has been entered Error prompts result from 1 Selecting a code that is less than 10 or greater than 59 2 Selecting a code without talk or listen labels assigned to it 3 Assigning a control code before a port has been activated Multiple Codes If the Multiple Codes is set to false only one selector code can be active at a time Entering a second selector code will automatically deactivate any audio paths that were activated by the previous selector code If this field is set to true any number of selector codes can be active at the same
279. stores the states of the panel microphones panel headsets and panel loudspeakers This could be done for example after a Black reset of the matrix This function is used in conjunction with the Back up Key Status function see above MATRIX CONTEXT MENU FIRMWARE OPTIONS Right click the matrix icon on the layout pane to display the context menu For the firmware options select Firmware The Firmware options enable you to e Update firmware Request the details of all the firmware versions on the matrix cards and attached panels which support the function Note Updating the firmware is covered in the chapter on software installation together with upgrading CPU firmware Clear Com 3 29 EHX User Guide 3 30 New Matrix Frame Matrix 2 Median Up to 7 cards New Configuration A Apply Changes Matrix Frame IP Addre aeae 169 254 0100 Semanan l Firmware Update Firmware Configuration Manager Firmware Report User Access Control Change IP Settings Show Matrix Frames Redundant IP Address Sort Intelligent Links Delete Matrix Frame from Project Figure 3 28 Firmware options The firmware versions are listed in a text window and can be exported to a csv file This file type is usually opened by spreadsheet programs such as Excel An example of a firmware report is shown in Figure 3 29 Note It is also possible to update the firmware from the Tools menu by selecting Apply Firmware To System
280. support for the V Series panels e Basic Latin The backslash is a Yen character This is a size maximized font no descenders lower case characters are not relative in size to upper case characters This covers Unicode 32 to 127 decimal 0x20 to Ox7F hex The V Series panel display will support ten characters e Cyrillic This is a normal relatively sized font The V Series panel display will support ten characters Covers Unicode 1024 to 1279 decimal 0x400 to Ox4FF hex with some missing characters e Hiragana The V Series panel display will support five characters This covers the codepoint range 12352 to 12447 decimal 0x3040 to Ox309F hex e Full width Katakana The V Series panel display will support five characters as this is a normal wide font This covers the codepoint range 12448 to 12543 decimal Ox30A0 to Ox30FF hex with some missing characters e Kanji There are about 17 000 out of the 21 000 characters The V Series panel display will support five characters This covers the codepoint range 19968 to 40895 decimal Ox4E00 to Ox9FBF hex e Hangul The V Series panel display will support five characters codepoint range is 44032 to 55215 decimal OxACO0 to OxD7AF hex e Half width katakana The V Series panel will support ten characters The codepoint range is 65376 to 65440 decimal OxFF60 to OxFFAO hex Basic Latin Basic latin labels can be displayed on all the panels with a display ca
281. sword if required If an EHX user without administrator rights tries to open a password protected configuration within a project they must enter the correct password FILE MENU CLOSING A PROJECT To close a project select File gt Close EHX will prompt you to save the project before closing gt Unsaved changes will be lost Would you like to save the changes to E New Project before it is closed Figure 4 3 Save prompt when closing a project FILE MENU IMPORTING AND EXPORTING A PROJECT Note Client Server mode only In Client Only mode files are opened directly from the PC You can import a project configuration ccn or hxn file format into EHX by selecting File gt Import Project Navigate to the project file you want to import Select the file and click Open The project is then displayed in the normal project selection screen and the required project can be selected and loaded as described previously see above Note After a project file is imported from a previous version of EHX it is advisable to ensure that the matrix type is set correctly If the imported configuration is currently active on the matrix and has not been renamed Clear Com recommends applying the imported configuration to the matrix before entering Online mode You can export a project hxn file format only from EHX by selecting File gt Export Project Navigate to the desired folder location Name the file and c
282. ta Pin 4 N C Pin 5 N C Pin 6 Receive data Pin 7 N C Pin 8 N C TABLE 3 1 PIN ASSIGNMENTS FOR LAN CONNECTORS To establish communication between the PC and the Eclipse HX frame the PC and the frame must be set to the same subnet Windows provides many different methods of reconfiguring network settings The following workflow is true for Windows XP only 1 From the Windows Start menu select My Network Places 2 From the Network task pane click View Network Connections The Network Connections dialog is displayed Clear Com EHX User Guide Fle Edt View fFavortes Took Advanced Help Address Network Connections ICom EtherLirk ML 10 10 Figure 3 1 The Network Connections Dialog Box 3 Click the Local Area Connection icon once then right click the icon for a shortcut menu 4 From the shortcut menu select Properties The Local Area Connection Properties dialog is displayed 4 Local Area Connection Properties General Advanced Connect using E9 Com EtherLink XL 10 100 PCI For C This connection uses the following items M E Client for Microsoft Networks vV File and Printer Sharing for Microsoft Networks V dE QoS Packet Scheduler vM Internet Protocol TCP IP ia Transmission Control Protocol Intemet Protocol The default wide area network protocol that provides communication across diverse interconnected networks Description C Show icon in notif
283. tained from your distributor below Figure 3 16 System Access Codes tab DTMF Passcodes Use the DTMF Passcodes section to set the global access codes within the Eclipse HX v7 1 System Eight DTMF codes are available for accessing the Eclipse HX System from a remote location using DTMF Inward Access When you assign a value to any of the eight available DTMF codes that code becomes recognizable to any MVX A16 port in the Eclipse HX System Note For Eclipse HX PiCo only ports 17 to 32 can be configured for DTMF access codes You can configure a TEL 14 module that is connected to a MVX A16 port with a setting that tells the port to recognize any all or none of the configured DTMF access codes If any MVX A16 port has been configured to recognize one or more of the DTMF access codes then that port will allow any caller to access the system who correctly enters a recognized access code Note Access codes are formed of numeric characters and must be four digits long EHX will not allow a password field containing fewer than four characters and will only accept numerals When a user manual dials the DTMF tones go out on the last selected talk to an interface An interface is either a TEL 14 CCI 22 FOR 22 or a Direct Clear Com EHX User Guide Clear Com EHX User Guide DTMF Passcodes Passcode 1 1234 Passcode 2 2341 Passcode 3 3412 Passcode 4 4123 Passcode 5 Passcode 6 Passcode 7 Passcode 8
284. tension iii No individual parts or subassemblies will be provided under warranty and warranty repairs will be completed only by Clear Com or its Authorized Service Partners viii Clear Com Technical Support amp Repair Policy
285. the levels of individual crosspoints to be adjusted interactively This facility can only be used with V Series panels See chapter 7 for details of the Audio Mixer Identify Panel Selecting the Identify Panel button on the panel programming toolbar will cause the panel currently being edited to flash the panel buttons or LEDs red and display IDENTIFYME in the bottom left display In order to use this facility monitoring must be enabled using the Monitor button on the EHX toolbar This facility is only available for V Series panels the Identify Panel button will be greyed out for other panel types CONCERT PANEL PROGRAMMING A Concert panel is a virtual panel or soft panel that runs on a PC and provides the same functionality as a normal hardware panel such as a V Series panel Concert panels can connect to an Eclipse matrix via a Concert server Concert panel keys act as pushbuttons rather than lever keys and are operated using a mouse or other pointing device Concert panels do not support any expansion panels The following section covers the programming of Concert panels Select Panels from the Configuration menu to display the panel options toolbar and select the panel from the drop down list or the gt icons to step through the list of panels Clear Com 7 17 EHX User Guide 18 gt Concent Pert 17 Concert Soft Panel Concert Sett Panel 0 gt 9 Page Main Zoom keys if
286. tions Engineers or in the case of project installations once the Project Team has completed the hand over to the Support Centers RETURN MATERIAL AUTHORIZATION POLICY a Authorizations All products returned to Clear Com or a Clear Com Authorized Service Partner must be identified by a Return Material Authorization RMA number b The Customer will be provided with an RMA number upon contacting Clear Com Sales Support as instructed below c The RMA number must be obtained from Clear Com via phone or email prior to returning product to the Service Center Product received by the Service Center without a proper RMA number is subject to return to the Customer at the Customer s expense vi Clear Com Technical Support amp Repair Policy d Damaged equipment will be repaired at the Customer s expense e Returns are subject to a 15 restocking fee f Advance Warranty Replacements AWRs i ii Clear Com During the first 30 days of the Standard Warranty Period Once the equipment fault has been verified by Clear Com or its authorized representative Clear Com will ship a new replacement product The Customer will be provided with an RMA number and be required to return the faulty equipment within 14 days of receipt of the replacement or will be invoiced for the list price of a new product During days 31 90 of the Standard Warranty Period Once the equipment fault has been verified by Clear Com or its authorized representa
287. tivate Listen Labels PTT Activate Two Way Radio Talk Keys Select Route and controls The default setting is No Function Applies to V Series and I Series Panels Logic Inputs 3 and 4 are only available on V Series panels Logic inputs 3 is pre assigned to Reply Key Logic input 4 is not currently used ATTACHED CONTROL OPTIONS The Port Properties options for an Attached Control are as follows Secondary Action The Secondary Action allows a Control to be attached to a Port Whenever a talk route key to the Port is pressed the Control attachments such as Relays Routes or Speed Dials are activated VOX Action The VOX Action allows a Control to be attached to a port Whenever the audio level at the Port reaches the Audio Detection Threshold defined in Voice Operated Switch section of Advanced Settings the Control attachments such as Relays Routes or Speed Dials are activated Note Not available on Concert panels Applies to On all port devices except Trunk DTMF OPTIONS The DTMF options are used to configure either the TEL 14 interface module or an external telephone hybrid for incoming calls They are also used to control access to the system by the external caller The setups for outgoing calls are configured on the MVX A16 card which controls the outgoing DTMF on TEL 14 interface modules Access Prompt Controls whether the port sends DTMF access prompt tones and may be enabled or disabled This al
288. tive Clear Com will ship a like new fully refurbished replacement product The Customer will be provided with an RMA number and be required to return the faulty equipment within 14 days of receipt of the replacement or will be invoiced for the list price of a new product To obtain an RMA number or request an AWR 1 North and South America Asia Pacific and US Military Hours 0800 1700 Pacific Time Days Monday Friday Tel 1 510 337 6600 Email SalesSupportUS Clearcom com 2 Europe the Middle East and Africa Hours 0800 1700 GMT 1 Days Monday Friday Tel 44 1223 815000 Email SalesSupportEMEA Clearcom com Note AWRs are not available for UHF WBS Analog wireless intercom systems UHF WBS Analog wireless intercom systems out of box failures must be returned to Clear Com for repair Note Out of box failures returned after 90 days will be repaired and not replaced unless approved by Clear Com Management Technical Support amp Repair Policy vi Note AWRs are not available after 90 days of receipt of product unless an AWR Warranty Extension is purchased at the time of product purchase vii Note Shipping charges including duties taxes and insurance optional to Clear Com s factory are the responsibility of the Customer viii Note Shipping AWRs from Clear Com is at Clear Com s expense normal ground or international economy delivery Requests for expedited shipping E g Next Day Air custo
289. to a selector group and restrict the group so that only one key of the group can be activate at any one time This function only refers to talk paths For example if a panel had five keys programmed to talk to cameras 1 to 5 then by setting these into an interlocked group only one camera key can be selected at a time There are nine available interlocked groups to which the EHX user can assign any or all panel keys The interlock groups are specific to the panel they are programmed for and do not affect interlock groups that may be set up on any other panel in the system To add a key to an interlocked group 1 From Panel Programming select the desired panel 2 Right click on the desired key to display the key options list 3 Select the Interlock Group entry to display the interlock group options list 4 Select the required interlock group or None if the key is not to be in any interlock group 5 The key may be added to other interlock groups as required 6 The key interlock groups will be displayed in the key information popup Local Assignment Interlock Group Local Advanced Latch Disable Level Adjustment Applies To Go To Key Destination Delete Key Figure 7 34 I Series Interlock Group Assignment Local Advanced Latch Disable When the mouse pointer is over this entry a second menu is displayed giving the options to set Local Advanced Latch Disable to On or Off Select and click on the re
290. to download a new configuration Clear Com EHX User Guide CONFIGURING THE ECLIPSE HX SYSTEM USING THE LEFT PANE EHX MENUS The EHX menus in the left hand pane are used to configure and manage your Eclipse HX system devices including e Matrices Eclipse HX Omega Eclipse HX Median Eclipse HX Delta and Eclipse HX PiCo e Matrix hardware ports and interface cards including MVX A16 analog port cards E QUE E1 T1 cards IVC 32 IP cards LMC 64 metering cards E FIB fiber cards and E MADI64 cards e Interface frames such as the IMF 3 and modules such as the TEL 14 FOR 22 CCl 22 RLY 6 and GPI 6 modules e User panels V Series and I Series e Two wire and four wire intercom systems e Wireless intercom systems such as CellCom FreeSpeak You can use the EHX menus to set up and manage partylines Sort Groups Key Groups routes speed dials wireless beltpacks and beltpack roles and configure GPls and GPOs as well as many other tasks Frame 1 New Configuration amp Apply Changes Figure 5 1 Eclipse HX Main Menu Clear Com 5 1 EHX User Guide Various menu items may be highlighted amber to indicate possible configuration issues Menu Highlighted when There is an open project but not an open configuration There is an open configuration System but the matrix type is not set There are multiple frames in the system but the fiber ring is judged to be incorrect There are no
291. trolling the overall level of the input audio The settings will allow the audio level to be limited to a maximum and audio above a threshold level to be modified as it approaches the maximum permissable level EE Audio Mixer for 238 V Series 2RU Push No Description on Port 22 Save to ECS Configuration and Exit Online mode Restore to defaut values Savetofile Load from fie Limiter 6 Limter 8 Compressor S 1 Threshold 10 Compressor 5 1 Threshold 20 Compressor 3 1 Threshold 10 Compressor 3 1 Threshold 20 Figure 8 5 Audio Level Compression Clear Com EHX User Guide Limiter This sets the maximum audio level on the input that will be passed to further stages of the audio mixer The limiter settings are e Off e 6dB e 8db Threshold The threshold setting determines the level at which audio compression starts When the audio input level passes the threshold it begins to be compressed so that the output level from the compressor approaches the audio limit more slowly as the audio input level rises The threshold settings are e Off e 10dB e 20dB Compressor The audio compressor reduces the audio level by compressing it whenever the audio level exceeds the threshold Thishas the effect of allowing the audio level to rise but reducing it by a fixed ratio The compressor settings are e Off e Compression 5 1 e Compression 3 1 For example if the compressor is set to 5 1 with a thr
292. ts ATTACHED The Attached window provides a list of relays routes and speed dials that have been attached to a Control You can also remove items from Controls To remove an attached item from a control select the Control from the Control Viewer window From the Attached Actions window double click the item that is no longer required or select the item and click on the lt symbol between the Available and Attached windows This returns the item to the Available window Select the Matrix Frame Preferences link to display the options for a number of system wide functions RELAY NAMING The Available and Attached windows have tabs for the various types of functions allowing them to be filtered for ease of selection Two of the tabs are Panel AUX relays and Panel mute relays These functions correspond to these relay outputs in the ICS panel documentation In the case of V Series panels the output relays and labelled as 1 and 2 The correspondence between the labels in EHX and the panel hardware is e Panel mute relay relay output 1 e Panel AUX relay relay output 2 TEL 14 CONFIGURATION OPTIONS From the Hardware menu select the Cards and Ports to display the Eclipse HX hardware setup Locate the Telephone Interface and select it The Advanced Settings for the telephone are displayed Open the DTMF Settings menu in Advanced Settings to set up the DTMF facilities Set the Access Prom
293. turn the audio gating feature on or off A check appears on the screen to indicate the feature is on The check disappears to indicate the feature is off Audio Presence Tally To enable Audio Presence Tally 1 In the Audio Presence Tally section of a port s Advanced Settings click Audio Presence Tally A drop down arrow appears on the screen 2 Click the drop down arrow to turn the Audio Presence Tally feature on or off The operator can speak into a panel s microphone and adjust the threshold value so that the audio presence light just goes out when the operator is not speaking or input a tone into the interface input and adjust the threshold value Clear Com EHX User Guide Clear Com EHX User Guide Audio Detection Threshold To set the Audio Detection Threshold 1 In the Audio Detection Threshold section of a port s Advanced Settings click Audio Detection Threshold A level adjustment slider is displayed to set the threshold to value between 0 and 45dB 2 Drag the slider to the desired setting Increasing the value causes the only very loud sounds to open the audio gate while decreasing the value causes even very soft sounds to open the gate The audio presence tally feature may be used to help set the gate at the level of the audio signal 3 Click outside the Voice Operated Switch section to close the slider and update the display to the new setting Applies to V Series Panels I Series Panels
294. two parts each of maximum five characters Description Option port description up to 255 characters long Card Properties For an E QUE card in T1 Direct mode the Clock Recovery mode and Codec should be set by clicking on the Card Properties link in the lower right of the hardware display This will display the Clock Recovery and Codec setup E Que Card Properties Clock Recovery Line Recovery Local Generated Codec Top Half G722 G711 A law G711 u law Codec Bottom Half G722 G711 A law G711 u law Figure 5 18 T1 Trunk Card Properties Clear Com EHX User Guide Clear Com EHX User Guide Clock Recovery The data clock may be generated by the E QUE card Local Generated or taken from the T1 line Normally the card should be set to Line Recovery for connection to a third party device or a T1 network For other devices the clock source will need to be determined before configuration Select the correct configuration by clicking on the appropriate radio button If connecting two Eclipse HX matrices back to back using T1 e An E1 or T1 crossover cable is required One E QUE card should be set to Local Generated clock and the other to Line Recovery clock Codec E QUE cards configured as T1 Trunk use two cables plugged into ports 1 top and 5 bottom for the E QUE card to provide T1 trunk ports The top cable Top Half provides the first 24 ports 1 24 and the
295. u Law uses a p law algorithm to optimize the G722 codec This is often used in North America and Japan Click on the appropriate radio button to select the codec for top and bottom cables Clear Com EHX User Guide Clear Com EHX User Guide T1 DIRECT The T1 Direct is an E QUE card that has been configured for 48 direct ports using T1 protocol Each T1 port can be used as an E1 communication line to another T1 device The following section provides guidance on configuring an T1 Direct in Cards and Ports Port Function This is always set to T1 Direct Label Label for the port used to assign the port to a path The label has 10 characters or can be split into two parts each of maximum five characters Description Optional port description up to 255 characters long Card Properties For an E QUE card in T1 Direct mode the Clock Recovery mode and Codec should be set by clicking on the Card Properties link in the lower right of the hardware display This will display the Clock Recovery and Codec setup E Que Card Properties Clock Recovery Line Recovery Local Generated Codec Top Half G722 G711 Ataw G711 ulaw Codec Bottom Half G722 G711 A law a G711 u law EM Signalling il Enabled PUREE RUEE Figure 5 14 E1 Direct Card PropertiesClock Recovery The data clock may be generated by the E QUE card Local Generated or taken from the T1 line The c
296. uide Fiber Trunking To enable fiber trunking you must install and configure E FIB fiber cards in the matrices you want to connect Fiber trunked matrix frames are normally connected in a ring configuration An example connection layout the IP addresses increment to match the system numbers is shown below System 4 System 3 172 20 73 19 172 20 73 18 172 20 73 16 172 20 73 17 Figure 10 5 Fiber Connections An example of matrices with trunks is shown below Eclipse HX Omega Intelligent Links Configuration Manager Figure 10 6 Trunk Connections Clear Com EHX User Guide Clear Com EHX User Guide Four Wire Trunks To configure four wire trunks 1 Open Hardware gt Cards and Ports then select the MVX card on the first matrix frame where the trunks are to be configured 2 Configure the required ports as Trunks 3 Switch to the MVX card on the second matrix frame and configure the required ports as Trunks 4 On the layout pane ensure that the required systems layout is open The systems layout should be automatically updated with the trunk information on both frames The trunks have been added to the bottom of each frame and the port number should be shown 5 To apply the configuration changes Select Apply changes To System in the System menu 6 Open the File menu and select Save project or Save Project As to save the updated project Note User configured trunk la
297. uide The IP settings displayed are the same as those set on the panel using the panel IP setup menus see V series manual e Login IP the IP address of the IVC 32 card that the panel will try to log in to e Login Port the port the panel will use to log in to the IVC 32 card e DHCP Enabled whether the panel should obtain an address from a DHCP server or use a preset address e Connection the type of connection WAN LAN or Internet e IP Address the IP address of the panel e Netmask the subnet mask for the network the panel is on e Gateway the IP address of the gateway to be used when connecting to the matrix e DNS the IP address of the Domain Name Server to be used by the panel to obtain an IP address automatically if DHCP is enabled Clicking Edit enables the IP settings to be changed from IP Devices Pi Ea 172 16 10 100 600 X 172 16 10 214 255 255 0 0 172 16 0 1 Figure 6 8 Editing IP Panel Settings When the edits are completed click on the tick button to accept the changes or the cross button to cancel the changes If a parameter is set to an invalid state such as part of an IP address being set to a number greater than 255 the error will be flagged by a red border around the item when attempting to save it The invalid Clear Com EHX User Guide entry will not be sent to the panel and the entry will be reset to the original value if edit mode is cancelled No Settin 172
298. unk ports The top cable Top Half provides the first 30 ports 1 30 and the bottom cable Bottom Half provides the second 30 ports 31 60 The top and bottom cables can be configured to use different Codecs The available Codecs comprise e G722 standard G722 conversion and compression e G722 A Law uses an A law algorithm to optimize the G722 codec This is often used in European systems e G722 u Law uses a u law algorithm to optimize the G722 codec This is often used in North America and Japan Click the appropriate radio button to select the Codec for top and bottom cables Clear Com 5 49 EHX User Guide 50 E1 TRUNK An E QUE card set to E1 Trunk is used to connect Eclipse HX matrices using E1 trunking protocol The System Ports display will show two ports numbered 1 and 25 Panels Ey DTMF Assignments Preferences Beltpacks Card Slot B Port Number Port Function Label Alias Description PE gt Y ES Trunk z Trot Trunk 131 31 Trunk z Truo2 2 Empty 3 Empty Figure 5 17 T1 Trunk Ports Port 1 represents 24 virtual ports 1 24 which will be allocated automatically for communications Port 25 represents a further 24 virtual ports 25 48 that are automatically allocated Port Function This is always set to T1 Trunk Label Label for the port used to assign the port to a path The label has 10 characters or can be split into
299. upplement to the FAR as appli cable Contractor manufacturer HME Clear Com Limited 7400 Beach Drive Cambridge England CB25 9TP or Clear Com LLC 1301 Marina Village Parkway Suite 105 Alameda CA 94501 Clear Com iii End User Software License 9 OTHER ISSUES a Any failure by Clear Com to insist on its strict rights under this Agreement shall not be deemed to be a waiver of those or any other rights and only a duly executed written release shall constitute such a waiver b If any of these conditions is deemed invalid or unenforceable the remainder shall be unaffected c Clear Com s dealings with you shall be governed by English law if you are resident in the EMEA region and California law if you are resident elsewhere The federal and state courts of California for Non EMEA Customers and English Courts for EMEA Customers shall have exclusive jurisdiction to adjudicate any dispute arising out of this Agreement d If any document is written in more than one language the English text shall prevail e Capitalized terms not defined herein shall have the meanings set forth in Clear Com Terms and Conditions as amended from time to time Clear Com End User Software License Clear Com EHX User Guide INTRODUCTION TO EHX This guide describes the features of EHX the configuration software for Eclipse HX v7 1 EHX is used to create and manage communication pathways between your Eclipse HX devices including matri
300. urce panel s mute relay when the talk key for that interface is activated The mute relay is a general purpose relay whose contacts are connected to the Miscellaneous DB 15M connector on the panel s rear panel It is commonly used to mute a control room monitor speaker but it can also be put to other uses such as turning on a light or unlocking a door PRESET TALK This option enables setting preset talk paths from this port to any other destination in either the local or a remote system Preset talks are similar to routes except they can be configured to activate only when a call signal is received at this port from an external device such as a radio or telephone or external partyline CCI 22 PRESET LISTEN This options enables setting preset listen paths from this port to any other destination in either the local or a remote system Preset listens are similar to routes except they can be configured to activate only when a Call signal is received at this port from an external device such as a radio or telephone PRESET CALL Preset Call is used to send a call signal to a group or a port on either the local system or a remote system A panel receives the call as an incoming call tally but without the audio If Audible Alerts is set for the panel then the panel receives three beeps at either its loud speaker or headset speaker 46 If the source interface is a TEL 14 telephone module and Auto Answer is set to off then t
301. vation 5 Under NET Framework 4 5 Advanced Services ASP NET 4 5 WCF Services HTTP Activation Message Queuing MSMQ Activation Named Pipe Activation TCP Activation TCP Port Sharing Stage 2 Install EHX Server Install EHX Server Run the EHX server installation exe file For Windows XP Windows Vista and Windows 7 systems Net Framework should automatically be configured in IIS 11 8 Clear Com EHX User Guide Client Configuration An EHX client installation is required on each client system Login to the Server from a Client machine 1 At the EHX login dialog box click the Options button to display the Log on to field 2 Type the following string replacing lt Machine Name gt with the name of the EHX server http lt Machine Name gt EclipseServer The client must able to connect to the server in order to login If it cannot connect an appropriate error will be displayed This problem may even be encountered in the case where the client is on the same machine as the server when the machine is not connected to the network If the access to the server is required with the machine in this state setting the EHX server as http 127 0 0 1 EclipseServer will allow this this is using the network loopback address Login to FAX Clear Com User name Administrator Password Log on to http RemoteHost 80 EclipseServer v Co ine Figure 11 2 EHX Client Log in Not
302. verview Causes information about the current matrix status to be output to the matrix event log IP Address Dump Outputs information on the current matrix IP address information to the event log Network Status Info The current network status of the matrix is output to the matrix event log Comms Test Initiates a network communications test Comms Test Results Outputs the results of the last communications test performed to the matrix event log Ethernet Stats Output the statistics of ethernet transactions logged such as packet losses etc to the matrix event log Change IP Address This function allows the primary and secondary IP address of the target matrix to be set These addresses correspond to the LAN1 and LAN2 connectors on the rear of the CPU card see the Eclipse HX Omega Eclipse HX Median and Eclipse HX Delta User Guides or the Eclipse HX PiCo unit LAN 1 only Clear Com 13 7 EHX User Guide 13 8 Matrix Overview a IP Address Dump Network Status Info Trunk Usage Report Comms Test Comms Test Results Ethemet Stats Parameter Value Pincode 13438 to confirm IP address change and reset matrix Interface 1 LAN1 2 LAN2 1 IP Address 172 16 2 100 Subnet Mask 255 255 0 0 255 255 255 255 Output Remote Routes Default Gateway RDL Dump CrossPoint Info Local Trunk Status Local Trunk Config Remote Line Config Memory Dump Panel Infomation Panel
303. ving configuration information from its non volatile operational memory The Eclipse HX PiCo matrix has a dual AC input power supply unit Rear Panel Connectors A matrix connects to remote devices such as user panels interfaces general purpose inputs and outputs local area networks LANs the computer that hosts the EHX configuration software and other matrices through its rear panel connectors The rear panel RJ 45 sockets or ports connect the matrix to intercom panels beltpack antennas Concert servers other matrices and interfaces with shielded category 5 CAT5 cable ECLIPSE HX CONFIGURATION SOFTWARE EHX The Eclipse HX configuration software EHX controls the operation of the system s connected audio devices using a configuration sometimes called a configuration map that has been downloaded to the matrix The system is designed in a star configuration in which each member of the system connects directly to the matrix rather than to each other Audio signals are routed through the central matrix and out to the connected audio devices in accordance with the configuration created in EHX EHX can also be used to monitor the matrix for faults and to log errors for analysis SETTING UP AN ECLIPSE HX MATRIX SYSTEM The following procedure shows the basic steps for setting up an Eclipse HX matrix system For detailed installation information see the Eclipse HX Installation Guide To set up an Eclipse HX mat
304. warranty in lieu of all such items b INNO EVENT SHALL CLEAR COM BE LIABLE FOR ANY LOSS OF PROFITS LOSS OF BUSINESS LOSS OF DATA OR USE OF DATA INTERRUPTION OF BUSINESS OR FOR INDIRECT SPECIAL INCIDENTAL EXEMPLARY MULTIPLE PUNITIVE OR CONSEQUENTIAL DAMAGES OF ANY KIND WHETHER BASED ON CONTRACT TORT INCLUDING WITHOUT LIMITATION NEGLIGENCE WARRANTY GUARANTEE OR ANY OTHER LEGAL OR EQUITABLE GROUNDS EVEN IF CLEAR COM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES c The warranty is personal to you or end user if you have made it clear that you are not the end user and may not be transferred except as permitted expressly above d Clear Com shall not be a liable for failure to perform any obligation to you where such failure is due to circumstances beyond Clear Com s reasonable control e Clear Com offers extended warranties and if you are not satisfied with the above you should consider such warranties or consider separate insurance 8 RESTRICTED RIGHTS If this Software is acquired by or for the U S Government then it is pro vided with Restricted Rights Use duplication or disclosure by the U S Government is subject to restrictions as set forth in subparagraph c 1 ii of The Rights in Technical Data and Computer Software clause at DFARS 252 227 7013 or subparagraphs c 1 and 2 of the Com mercial Computer Software Restricted Rights at 48 CFR 52 227 19 or clause 18 52 227 86 d of the NASA S
305. xt will be displayed on the top row The sources are not filtered To turn off filtering click on the rightmost of the two filter icons Clear Com EHX User Guide x Zoom Forced Listen Blocked Listen Latch Disable ISO IFB Route Monitor Mute Relay Preset Talk Preset Listen Local On be sal Q Global On sS je l 12 lt 2 Both On ala S e S Sis je S uoneinByuos may Figure 7 40 Multiple Select Display By holding down the Control key whilst selecting the tabs it is possible to select multiple tabs In this case any squares representing connections will be colored red if any of the select properties are set Note Only local settings are displayed when multiple tabs are selected global settings are not shown When the mouse pointer is positioned over one of the squares of the grid a tooltip will give details of the connection Note By not touching the mouse the tooltip remains on the screen Clear Com 7 41 EHX User Guide x Zoom Blocked Listen Latch Disable ISO IFB Route Monitor Mute Relay Preset Talk Preset Listen Local On Global On Both On OHNZA PHNZA PHNZA t S 9 uoneanbyuog may Top Panel V2URot7 V Series 2RU Rotary Port 7 Left Panel V2URot9 V Series 2RU Rotary Port 9
306. y group is active e Talk and Forced Listen sets all the key group keys to talk key with permanently made listen when the key group is active e Dual Talk and Listen sets all the key group keys to Dual talk and listen when the key group is active Description Contains the description for the selected key group Engineer Comments A scratchpad for engineers to record any comments about the key group or the key group target Listen Label The listen label for the key group that will be displayed on the keys assigned to the key group Talk Label The talk label for the key group that will be displayed on the keys assigned to the key group KEY GROUP MEMBERS The key group editor will display a list of all the members of the currently selected key group in the lower Attached pane The key members cannot be changed in this pane but by right clicking on an item a Go to option is displayed Click Go to to open the Panel Programming tab and display the panel Clear Com EHX User Guide Clear Com EHX User Guide REPLY v A Figure 5 7 Key Group Member on Panel Panel keys are assigned to a key group from the Panel Programming tab Select the required panel and key then right click to display the properties menu Framel gt Sys1 60001 Figure 5 8 Adding a Key to a Key Group Select Key Groups to display a list of all the available key groups and select the destination key group Left c
307. y the IFB Attenuation setting Note You make a port into an IFB destination by enabling Global IFB Latch Disable This function prevents talks to the port from latching If a latch disabled port is assigned to a talk key the key can only talk to the port for as long as the operator physically holds down the key A latch disabled port can be included in a fixed group or party line without automatically latch disabling the entire fixed group or party line Prevent Reply Signalization Prevents key signalization for the calling panel appearing on the answerback reply key Applies to V Series Panels I Series Panels Concert Direct connections AES Mono Panel Aux FOR 22 and Telephone devices GAIN OPTIONS The following Gain options are available Aux Volume Off Limit Sets the minimum limit for the auxiliary audio output so that the volume cannot be turned completely off Note Only available on V Series panels Headset 1 Sidetone Permanently On Turns the headset 1 sidetone permanently on Headset 2 Sidetone Permanently On Turns the headset 2 sidetone permanently on Input Gain Allows the input gain to be set Use the input gain adjust slider to set the required gain from 15 dB to 45dB or type in the value The default is 0dB Main Volume Off Limit Sets the minimum limit for the main audio output so that the volume cannot be turned completely off Note Only available on V Series panels Output Gain
308. your projects into EHX below You can uninstall EHX from your Windows All Programs menu If you are running EHX in Client Server mode export your projects to a secure location on your hard drive in the same way as your ECS v5 2 4 projects see above If you are running EHX in Client Only mode where the user works directly with hxn project files your projects should already be saved prior to uninstall Clear Com 2 3 EHX User Guide INSTALLING EHX The Eclipse HX v7 1 software DVD contains a number of executables for installing EHX Installation exe Description Installer for the 32 bit and 64 bit versions of the client Use the EHX client version to connect directly to EHXSetup exe ae the matrix in Client only mode or to an EHX server in Client Server mode Installer for the 32 bit server and 64 bit server versions of EHX The EHX server enables multiple EHX EHXServerSetup exe f clients to work together when configuring an Eclipse HX v7 1 system TABLE 2 3 EHX INSTALLATION EXECUTABLES Note Before Installing EHX Server please see Installing and Configuring IIS on the Server on page 11 2 Clear Com EHX User Guide IMPORTING YOUR PROJECTS AND CONFIGURATIONS INTO EHX To import a saved project from EHX v7 0 ECS v5 2 4 or a previous version of EHX into EHX in Client Server mode 1 Open EHX Select File gt Import Project 2 Navigate to the project file hxn or ccn format

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