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H-Series User Manual

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1. 7 Turn the Printer On while still holding the Feed key down 8 The Printer will beep three times Continue to hold the Feed key down the Printer will beep again Continue to hold the Feed key down the Printer will beep one more time 9 Release the Feed Key after the last beep The Printer will print DUMP MODE BEGIN The Ready LED will glow Green and the Status LED will glow Orange to show that the Printer is in Dump Mode 10 Send commands to the Printer and check to see if the commands printed are the same commands sent by your application 11 Press the Feed key to exit Dump Mode The Printer will print OUT OF DUMP MODE and beep to confirm that it is no longer in Dump Mode DE LED Error Message Descriptions Foncidion er ca Beeps Description Solution Message Ready Status p p Print head is open Red 4 Printhead not firmly in place ARDEN PERL dr Bing MAKE sure it closes tightly Entering the Red None Printhead temperature is too Printer will go back into Cooling Process high Standby Mode after cooling No Ribbon is installed and Make sure the printer is in Out of ribbon or printer shows error message Direct Thermal mode check Ribbon Red 3 The ribbon is used up or Sensor Ribbon Supply Shaft is not Replace with new ribbon roll moving Make sure the movable sensor is at the correct Out of media or The Printer is unable to position If the sensor is still check media ga
2. During the print process the printhead will become hot Do NOT attempt to clean the printhead until it has had time to cool The Printhead is the Most Fragile part of your Printer Do NOT use sharp or hard objects to clean the Printhead Do NOT touch the glass surface of the Printhead with your hand This Printer is built exclusively to print labels tickets and tags continuous paper etc Only use media that is recommended for a direct thermal or thermal transfer Printer The Printer is configured for input voltages of 110 to 240 V Connect only to a power outlet with a grounded contact Always ensure the Printer is switched OFF before connecting the power cord to an electrical outlet Do not expose the Printer to moisture or operate it in wet or damp areas Remove the power cord from the rear of the Printer when disconnecting or attaching accessories such as Stripper Sensors Cutters etc Unpacking the Printer and Accessories NOTICE Please retain original boxes and all original packing materials tn case the Printer must be returned In addition to this manual the following items should be included with your Printer gt gt gt gt gt gt Bar Code Printer Power Cord 110V or 230V Switching Power Adapter Ribbon Shaft Qty 2 Label Roll Core Empty Ribbon Roll Quick Start Guide Accessories CD Includes Label Software Manuals and Windows Drivers The following additional items are necessary for gene
3. Label Refer to Appendix B for more information STATUS The Printer is in Dump Green Orange 3 Mode Refer to Appendix B for more information Printer is in Auto FEED Ormae Ormae 3 Sensing Mode Please g g refer to Appendix C for more information b The Printer is in A firmware download Flash mode 10 7 Loading Media Ribbon Installation 1 Open the Printer s top cover Release the Print Mechanism by pushing in on the Head Latches The Print Mechanism will now rotate up Remove the Ribbon Supply and Ribbon Rewind Shafts Place the new Ribbon Roll onto the Ribbon Supply Shaft and reinstall the Shaft in the printer Feed the ribbon from the Ribbon Supply Shaft under the Printhead Place the empty ribbon core onto the Ribbon Rewind Shaft and reinstall the Shaft in the printer Secure the ribbon to the empty ribbon roll core with tape or part of a label and wrap the ribbon around the core Close the Print Mechanism by firmly pressing down on it You will hear a click when the Print Mechanism has been secured 11 Label Installation 1 Open the Printer s top cover Place the roll of label stock onto the Label Roll Core and place it in the printer Release the Print Mechanism by pushing in on the Head Latches The Print Mechanism will now rotate up Feed the label stock through the Label Guides to the Tear Off Bar Align th
4. as shown Close the Print Mechanism by firmly pressing down on it You will hear a click when the Print Mechanism has been secured Then press the FEED Key Stripper Sensor Module Installation Diagram Stripper Sensor Module Installation Diagram 17 THARO V Series Cutter Module Components 29 Cutter Module and connector 30 Screws M3X6 Qty 2 THARO V Series Cutter Module Installation Instructions 1 Open the Printer s Top li Cover The Front Cover Panel has two tabs one on each side Push these in to release them and then remove the Front Cover Panel as shown To the right you will see two sockets Choose the socket that has the same number of pins as the connector on the Cutter Module Plug the connector into that socket Position the Cutter as shown 18 5 Pull up on the Cutter s Stainless Cover see photo A to release the Cutter and then flip the Cutter Module open 6 Hold the Cutter Module while tightening the screws Pull on the Cutter s Stainless Cover to release the Cutter and then rotate the Cutter back into place Close the Print Mechanism by firmly pressing down on it You will hear a click when the Print Mechanism has been secured 19 THARO V Series 2MB Flash Memory Expansion with Real Time Clock Components 31 2 MB Flash Memory Expansion Card with
5. by pushing in on the Head Latches The Print Mechanism will now rotate up Remove the ribbon from the Printer Clean the Printhead surface see blue arrow with a special cleaning pen ora cotton swab soaked in Isopropyl Alcohol Allow the Printhead to dry for 2 3 minutes before turning the Printer back on Y NOTICE To help keep the Printhead clean the top cover of the Printer should be closed when printing To ensure print quality and prolong Printhead life do NOT use dusty or dirty print media in the Printer NOTICE Recommended cleaning intervals for the Thermal Printhead Direct Thermal Printing Each time the label roll is changed Thermal Transfer Printing Each time the ribbon is changed 29 Thermal Printhead Print Line Adjustment When printing on stiff or thick paper the Print Line needs to be moved forward paper feed direction in order to achieve better print quality 1 Release the Print Mechanism by pushing in on the Head Latches The Print Mechanism will now rotate up Turning the Print Line Adjustment counterclockwise as arrow 1 shows will move the Printhead in the direction of arrow A 3 Turning the Print Line Adjustment clockwise as arrow 2 shows will move the Printhead in the direction of arrow B Thermal Printhead Spring Box Pressure Adjustment If one side of the printed labels is not being printed clearly or if ribbon wrinkles occur then adjust the Therm
6. connector that can be connected to any compatible USB port FUNCTION USEVE p o Installation of the USB HS Serial Converter 1 USB is a Plug amp Play facility Once the EILEEN USB cable iS connected from the PC to ta alea il iu Sul d ien the Printer the PC will automatically Hardware Wizard detect the PDS device and begin the This wizard helps vou install a device driver for a installation process You will see a hardware device Building Driver Information Database Window followed by the Found New Hardware Window To continue click Next Be sure the installation CD that you Found New Hardware Wizard A device diver is a software program that enables a hardware device to work with an operating system received with your Printer is in the CD Install Hardware Device Drivers drive on your PC Select Search for a Suitable driver for my device recommended and click Next This wizard will complete the installation for this device 2 USB HS SERIAL CONVERTER A device driver ig a software program that makes a hardware device work Windows needs diver files for your new device To locate driver files and complete the installation click Next what do you want the wizard to do Search for a suitable driver for my device recommended Display a list of the known drivers for this device zo that can choose a specific driver lt Back Cancel 290 3 Select CD ROM drives
7. or program command errors after printing stops Check if labels or ribbon is out and replace with suitable labels or ribbon Check if label stock is jammed Check if Printhead Mechanism is closed Printhead not positioned correctly Check if sensor is blocked by paper label If cutter is installed check that it is working and working properly Printing started but nothing Check that the ribbon is installed with the inked side facing was printed on the label the label media Select the correct Printer driver Select the correct label stock and print mode The labels jammed when Clear the label jam and check that the Printhead is clean printing Only part of the label was Check if label or ribbon is stuck on the Printhead printed Check if application software has errors Check if start position setting has errors Check if ribbon has wrinkles Check if Ribbon Supply Shaft is creating friction with the platen roller If the platen roller needs to be replaced please contact your Reseller for more information Check if power supply is within the voltage range Part of the label was not Check if Printhead is dirty printed completely Use internal command T to perform a Test Print and check if the Printhead can print across its entire width Check the media quality Printout not in desired position Check if sensor is covered by paper or is dirty Check if liner is suitable for use please contact Reseller for more i
8. ACCESSORIES 1111111111110 15 Stripper Sensor Module Components eee cccssesescessssseseesssssssessssesessseseseesees 15 Stripper Sensor Module Installation Instructions eee 15 Stripper Sensor Module Installation Diagram eee aaa aaa 17 Cutter Module Components eee eee aaa aaa zaawan aazza nenea sana sana 18 Cutter Module Installation INSUFUCIONS ua AA a do lia EE 18 2MB Flash Memory Expansion with Real Time Clock ComponentsS 20 2MB Flash Memory Expansion with Real Time Clock Installation Instructions 20 APPENDIX A COMMUNICATION INTERFACES cccscossscscccccsccsscscccscccccecceccssccecs 22 Parallel Intertace area 22 Seniolinierate AO i A ne AR O ee ee 22 USPE IC O ZA NA AA ZA RAA PANA 23 Installation of the USB HS Serial Converter e eee aaa aaa aan iene 23 Removing the USB HS Serial Converter i 25 APPENDIX B ERROR MESSAGES TROUBLESHOOTING ccccccssscscccccceeees 26 Sere 26 BUMO Modella 26 LED Efror Message DEsScriprions analisi 2 Problems and Recommended Solutions eee aaa 28 APPENDIX C MAINTENANCE AND ADJUSTMENT 22202212000000000000000000000000 29 Cleaning the Imefmal PIIDINEBd ssaa 29 Thermal Printhead Print Line Adjustment eee eee 30 Thermal Printhead Spring Box Pressure AdjUuStMent iii 30 AELSZZENSJNO
9. MS determines that the Product returned to it for warranty service or replacement is not defective as herein defined BUYER shall be subject to a minimal labor charge and all costs of handling and transportation Warranty Exclusions and Conditions The above warranties are in lieu of all other warranties expressed or implied oral or written statutory or otherwise including any implied warranty of merchant ability or fitness for a particular purpose THARO SYSTEMS shall not be responsible for the specific application to which any Products are applied including but not limited to compatibility with other equipment All statements technical information and recommendations relating to THARO Products are based upon tests believed to be reliable but do not constitute a guarantee or warranty THARO SYSTEMS SHALL NOT UNDER ANY CIRCUMSTANCES WHATSOEVER BE LIABLE TO BUYER OR ANY OTHER PARTY FOR LOST PROFITS DIMINUTION OF GOODWILL OR ANY OTHER SPECIAL OR CONSEQUENTIAL DAMAGES WHATSOEVER WITH RESPECT TO ANY CLAIM HEREUNDER IN ADDITION THARO SYSTEMS LIABILITY FOR WARRANTY CLAIMS SHALL NOT IN ANY EVENT EXCEED THE INVOICE PRICE OF THE PRODUCT CLAIMED DEFECTIVE NOR SHALL THARO SYSTEMS BE LIABLE FOR DELAYS IN REPLACEMENT OR REPAIR OF PRODUCTS No salesperson representative or agent of THARO SYSTEMS is authorized to make any guarantee warranty or representation in addition to the foregoing warranty NO WAIVER ALTERATION ADDITION OR MODIFICATION
10. OF THE FOREGOING WARRANTIES SHALL BE VALID UNLESS MADE IN WRITING AND SIGNED BY AN EXECUTIVE OFFICER OF THARO SYSTEMS 1 Product Description General Information The THARO V 426 and V 433 Printers are Thermal Transfer Direct Thermal label Printers designed for use on a desktop The compact V 426 and V 433 feature a small footprint to fit your work environment The V Series Printers are constructed of a durable impact resistant composite with a media window for easy viewing and monitoring of remaining supplies The THARO V 426 features a printhead density of 8 dots mm 203 dots in and a maximum print length of 1727mm 68 The THARO V 433 features a printhead density of 12 dots mm 300 dots in and a maximum print length of 762mm 307 The THARO V 426 and V 433 Printers provide 5 diameter label roll and 300 meter length ribbon Capacities giving you the benefit of less downtime and increased production Both Printers come standard with built in USB for high speed data transfer from your PC Accessories available for the THARO V 426 and V 433 Printers include a Cutter for ticket or receipt printing applications an internal Ethernet Card for network connectivity a 2MB Flash expansion module with a Real Time Clock for time and date stamping of labels and a Stripper Sensor Module so the Printers can be used in strip and peel applications Printer Options Stripper Sensor Module The Stripper Sensor Module is used to sense printed labels
11. Real Time Clock 32 PCB Piller Qty 2 THARO V Series 2MB Flash Memory Expansion with Real Time Clock Installation Instructions 1 Open the Printer s Top Cover 2 Remove the Label Roll Core and then open and remove the Memory Expansion Cover Bis 3 Insert the PCB Pillars into the holes in the Mainboard 4 Carefully line up the connector and then plug the Memory Expansion Card into the Mainboard Replace the Memory Expansion Cover 0 Appendix A Communication Interfaces Parallel Interface The Printers are equipped with a 36 pin Parallel interface connector Any standard IBM PC compatible parallel cable can be used to connect to your Printer In the event of any difficulties the table listed below can be used to obtain a suitable cable PIN NO _ FUNCTION ___ TRANSMITTER Strobe Data 0 7 Acknowledge Busy Paper Empty Select N C Signal Ground Chassis Ground 5V DC Signal Ground Init Fault Signal Ground Select Serial Interface The Printers are equipped with a 9 pin SUB D connector to be used as a Serial interface Connector Type DB9 female pin assignment is as follows nwo 1 2 3 a s e s oo Serial interface from PC to Printer pe Printer e JE sM RxD J2 2 TXD TxD 3 RXD DR 4 a NC GND J5 50 GND DSR J6 6 RDY pets z Ne cts 8 8 RDY 22 USB Interface The Printer is equipped with a Type B USB
12. TAI THARO V Series Users Manual m viii i ii Il Il PO 0433124568 6004 VVMIT 001286123 0012345 010214200 7 HULA P N 920 011311 00 Edition 2 December 2003 FCC COMPLIANCE STATEMENT FOR AMERICAN USERS This equipment has been tested and found to comply with the limits for a CLASS A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his expense EMS AND EMI COMPLIANCE STATEMENT FOR EUROPEAN USERS This equipment has been tested and passed with the requirements relating to electromagnetic compatibility based on the standards EN50081 1 EN55022 CLASS A and EN61000 4 2 3 4 5 6 8 11 IEC Teil 2 3 4 The equipment also tested and passed in accordance with the European Standard EN55022 for both the Radiated and Conducted emissions limits CAUTION Danger of explosion if battery is replaced incorrectly Only replace battery with an equivalent type as recommended by the manufacturer Dispose
13. al Printhead Spring Box Pressure to cure the problem Open the Top Cover Remove the Thermal Transfer Ribbon Turn the Printhead Adjustment Screws to increase or decrease the Printhead pressure 30 Auto Sensing Using Auto Sensing the Printer automatically detects and records the label type and length gap or black mark paper Then the Printer can accurately detect the label positions 1 Adjust the Moveable Sensor so that it is located in a position to sense the label gaps or black marks 2 Turn the Printer Off and press and hold the Feed key 3 Turn the Printer On while holding down the Feed key 4 The Printer will beep three times Continue to hold the Feed key down the Printer will beep again Then release the Feed key 5 The Printer will now detect and record the label size length Upgrading the Printer s Firmware The Printer s firmware can be upgraded in the field by performing the following procedure Connect the Printer to a computer using a parallel cable Unzip the firmware files and save them to a directory on your computer Double click on the file D bat This will open a DOS Window and start the download process The Printer will beep once and the Status light will flash red rapidly When the download is complete the Status light will stop flashing and the Printer will beep twice and reset Be Clearing Cutter Jams 1 If the Cutter jams or malfunctions turn the Printer Off 2 There is a ho
14. as the location of the driver 4 Once the USB device driver is assigned and saved click Next 5 This USB device driver uses a virtual COM port that redirects any data sent to it out of the PC s USB port It will be listed in Device manager as an additional COM Port Go to Control Panel System Device Manager and the USB devices port will be listed under Ports COM 8 LPT The example shown on the right indicates that the USB Serial Port is COM3 After the USB device driver is installed the USB device can be used through any software such as EASYLABEL or Windows drivers to print labels In this example we would send any print job for this Printer to COM3 Found New Hardware Wizard Locate Driver Files Pa Rz lt gt where do vou want Windows to search for driver files RE Search for driver files for the following hardware device z 2 LISB HS SERIAL CONVERTER The wizard searches for suitable drivers in its diver database on your computer and in any of the following optional search locations that you specify To start the search click Next If you are searching on a floppy disk or CO ROM drive Insert the floppy disk or CD before clicking Next Optional search locations he CD ROM drives 7 Specify a location O Microsoft windows Update lt Back Cancel Found New Hardware Wizard Driver Files Search Results RE The wizard has finished searching for driver files for pour hardware device The w
15. e Label Guides to the label edge Close the Print Mechanism by firmly pressing down on it You will heara click when the Print Mechanism has been secured 12 Label Roll Core Installation Instructions 1 Roll Core Installation 1 core indicator 1 5 Roll Core Installation _1 8 core indicator 3 Roll Core Installation 3 core indicator kere Direct Thermal Thermal Transfer Mode Switch To switch into Direct Thermal DT Mode l 2 Turn the Printer Off and press and hold the Feed key Turn the Printer On while holding down the Feed key The Printer will beep three times Continue to hold the Feed key down until the Printer beeps three more times Release the Feed Key after the third beep The printer will print NOW IS DIRECT THERMAL DT MODE This indicates that printer is now in DT Mode To switch into Thermal Transfer TT Mode 1 2 Turn the Printer Off and press and hold the Feed key Turn the Printer On while holding down the Feed key The Printer will beep three times Continue to hold the Feed key down until the Printer beeps four more times Release the Feed Key after the fourth beep The printer will print NOW IS THERMAL TRANSFER TT MODE This indicates that printer is now in TT Mode Card Hang tag installation When installing card tags the tag hole must align with the sensor arrow as indicated in Photo and then use the Label Guide to s
16. e subject to change without notice Model THARO V 426 THARO V 433 Resolution 12 dots mm 300dpi Print Mode Thermal Transfer Direct Thermal Printer CPU 16 Bit Processor Sensor Location Sensor Type Sensor Detection Print Speed Print Length Print Width Media Ribbon Printer Language Software Resident Fonts Downloadable Fonts Image Handlinc Bar Codes Interfaces Serial Interface Transmission Speed Memory Display Power Real Time Clock Environment Humidity Agency Listings Printer Dimensions Options Moveable center aligned Reflective Transmissive Type Label gap and black mark sensing Detection Label length auto sensing and or program command setting 50 8mm 2 sec 152 4mm x _ y 6 sec 50 8mm 2 sec 76 2mm 3 sec 12mm 0 47 1727mm 68 12mm 0 47 762mm 30 25mm 1 104mm 4 09 25mm 1 104mm 4 09 Label Roll Max 127mm 5 O D on 25mm 1 core Core Diameter 25mm 1 76 2mm 3 Width 25 0mm 1 118 0mm 4 65 Thickness 0 06mm 0 0027 0 25mm 0 009 Optional External Label Stand allows use of 203 2mm 8 O D Label Rolls Material Thermal Transfer ribbons wax resin and wax resin Type Ink inside Length 300m 981 Width 30mm 1 18 110mm 4 33 Inner Core Diameter 25 4mm 1 Ribbon Roll Diameter 64mm 2 52 TPL Tharo Programming Language Application EASYLABEL Start Driver M
17. ecure the tags Sensor Detection Position 14 8 Installing the Printer s Optional Accessories The Optional Stripper Sensor Module Cutter Module or 2MB Flash Memory Expansion with Real Time Clock can be easily installed and configured in the field This section will provide a component list and installation instructions for these optional accessories CAUTION Make sure that the Printer s power switch is in the O or Off position before proceeding with the installation CAUTION Unplug the power cord from the Printer before performing any service on it Failure to do so could result in personal injury or damage to the Printer THARO V Series Stripper Sensor Module Components 27 Stripper Sensor Module 28 Screws M3X6 Qty 2 THARO V Series Stripper Sensor Module Installation Instructions 1 Open the Printer s Top Cover 15 2 The Front Cover Panel has two tabs one on each side Push these in to release them and then remove the Front Cover Panel as shown To the right you will see two sockets Choose the socket that has the same number of pins as the connector on the Stripper Sensor Module Plug the connector into that socket Position the Stripper Sensor Module as shown Hold the Stripper Sensor Module while tightening the screws Peel off the first label and feed the liner through the roller and peel off bracket Close the Stripper Sensor Module by pushing it forward
18. ed in the User Guide shall have caused any defect in the thermal printhead for which a warranty claim is made this limited warranty shall be void Any printhead returned to THARO with scratches or abrasions on the printhead at the point of failure will be deemed abused and no warranty replacement will be provided THARO SYSTEMS SOLE OBLIGATION UNDER THIS WARRANTY SHALL BE TO FURNISH PARTS AND LABOR FOR THE REPAIR OR REPLACEMENT OF PRODUCTS FOUND TO BE DEFECTIVE IN MATERIAL OR WORKMANSHIP DURING THE WARRANTY PERIOD As a condition of this warranty the user must a obtain a THARO Return Authorization for the printer or subassembly s b ship the printer or subassembly s transportation prepaid to the authorized service location and c include with the Product or subassembly s a written description of the claimed defect Unless THARO SYSTEMS authorizes return of the entire Product the user shall return only the subassembly s Products returned shall be packaged in the original packing and shipping container or comparable container In the event equipment is not so packaged or if shipping damage is evident it will not be accepted for service under warranty Surface transportation charges for the return of the printer to the customer shall be paid by THARO SYSTEMS within the 48 contiguous states and the District of Columbia Customer shall pay shipping costs customs clearance and other related charges outside the designated area If THARO SYSTE
19. ei 31 Upgrading the Printers Firmware ccececececssesessssessssesessssesesssusevssusesesenseseseneeeas 31 Cearn CUETO ati pasz RO OT OR 32 Cleaning Adhesive from the Cutter Blade eee 32 Warranty Information The THARO V 426 V 433 printers are warranted against defects in material or workmanship for 12 months 365 days from the date of original shipment by THARO SYSTEMS INCORPORATED This warranty does not cover normal wear and tear and shall be null and void if the equipment is modified improperly installed or used damaged by accident or neglect or in the event any parts are improperly installed or replaced by the user Since printhead wear is part of normal operations a printhead warranty of 3 months 90 days from the date of original shipment by THARO SYSTEMS or 2 000 000 linear inches of use whichever comes first To qualify for this warranty the printhead must be returned to THARO or another authorized service center Although the user is not required to purchase THARO brand supplies media and or ribbons to the extent it is determined that the use of other supplies media and or ribbons shall have caused any defect in the thermal printhead for which a warranty claim is made the user shall be responsible for THARO s customary charges for labor and materials to repair such defect To the extent that it is determined that failure to follow the preventive maintenance schedule and procedures list
20. escriptions for all three interfaces connectors in Appendix A NOTICE For Serial communications make sure that the Serial Port Settings in the Printer are configured the same as in the software you will be using with the Printer NOTICE If you wish to connect the Printer to the computer using the USB interface you must install the USB HS Serial Converter See Appendix A Communication Interfaces for more details 4 Connect the Printer to the computer with the selected cable Then secure the cable using any screws or clips attached to the connectors These prevent the connection from working loose 5 Turn the Printer on the Ready LED will glow green when the Printer is on ZA a 6 Control Panel General Description and Operation Feed Key Pressing the Feed key will cause the Printer to advance the media according to media type to a specified stop position If the Printer is loaded with continuous media the Printer will feed the media out a certain length If the Printer is loaded with labels with gaps or black marks the Printer will advance one label at a time If the label is not sent out in a correct position the sensor must be calibrated Follow the instructions for Sensor Calibration in the Maintenance and Adjustment section of this manual Interpreting LED Messages LED Beep Description Ready Stats 0 be Green 1 Normal READY The Printer is printing Orange a Self Test
21. icrosoft Windows 95 98 ME NT 4 2000 and XP 9 resident alphanumeric fonts including OCR A amp B that are available in 4 orientations 0 90 180 270 8 point sizes 6 8 10 12 14 18 24 30 and are expandable 8 times horizontally and vertically Windows Bit map fonts and Asian fonts are downloadable Windows fonts in 4 orientations 0 90 180 270 Asian fonts in 8 orientations BMP and PCX Code 39 Code 93 Code 128 subset A B C UCC 128 UPC A UPC E UPC 2 8 5 digit add on I 2 of 5 EAN 8 EAN 13 EAN 2 amp 5 digit add on Codabar Postnet EAN 128 DUN 14 MaxiCode PDF417 and DataMatrix Serial Parallel USB Baud rate 4800 38400 XON XOFF DSR DTR Built In 1MB Flash 2MB DRAM Optional An additional 2MB of Flash Two bi color LED lamps Status and Ready One Control key Feed Auto Switching 110 240VAC 50 60 Hz Optional Time and Date stamp Operation 5 C to 40 C 40 F to 104 F Storage 20 C to 50 C 40 F to 122 F Operation 30 85 non condensing Free air Storage 10 90 non condensing Free air CE CUL FCC Class A Length 285mm 13 78 Height 171mm 6 7 Width 226mm 8 9 Weight 2 8Kg 6 2lbs Cutter Module Stripper Sensor Module 2MB Flash expansion Real Time Clock Internal Ethernet Adapter Card External Label Stand 3 Check the condition of the packaging and contents for possible damage during transit General Safety Tips CAUTION
22. in strip and peel applications With the Stripper Sensor Module installed the printed labels are presented for removal and the used liner feeds from the printer and pools on the floor Cutter The optional Cutter can be used to cut labels or tag stock up to a 10 mil 254mm thickness Cutter options include a choice of cut after each label cut after a specific quantity of labels or cut at the end of a print job 2MB FLASH memory module with Real Time Clock The Printer has the ability to use internal Flash memory for storing downloaded files including graphics and fonts This option provides an additional 2MB of memory above and beyond the 1MB that is standard in the Printer This increases the available space for the storage of these files This module also includes a Real Time Clock for the Time and Date stamping of your labels Internal Ethernet Adapter Card The Internal Ethernet Adapter Card provides networking capability to the V 426 and V 433 External Label Stand The External Label Stand allows the use of label rolls with an outside diameter of 203 2 8 EASYLABEL Label Design Software for Windows EASYLABEL labeling software allows you to drive your Printer and create a full range of label formats with a minimum of effort EASYLABEL can be installed under Microsoft Windows on IBM PCs and compatibles For further information about EASYLABEL please contact your THARO Reseller Technical Specifications Specifications ar
23. izard found a driver for the following device z USB HS SERIAL CONVERTER Windows found a driver for this device To install the diver Windows found click Next EH c uzbapp pia De 04 ftdibus inf Cancel Device Manager E aton ve e gt e 2 aiaw 4 NOTHING I Computer FD Disk drives taj Display adapters 3 DYD CD ROM drives H E Floppy disk controllers Floppy disk drives IDE ATA ATAPI controllers Keyboards A Mice and other pointing devices m Monitors Network adapters EY Ports COM amp LPT F Communications Port COM1 SF Communications Port COM2 4 EC SCSI a Sound video and game controllers FIR System devices Universal Serial Bus controllers 2 D L Removing the USB HS Serial Converter To remove the USB device driver go to the genoa Windows Control Panel and double click the Add Remove Programs icon Click on FTDI USB to serial Converter Drivers in the Press Continue to uninstall the drivers or Cancel to quit program list and click the Add Remove i l button The message box on the right will appear Click Continue to remove the USB device driver If pour USB device ts connected please unplug it now Continue 295 Appendix B Error Messages Troubleshooting Self Test The Printers Self Test function prints a Test Label that consists of a test pattern and a variety of information about how the Printer is configu
24. le marked A on each side of the Cutter Insert a 3mm hex key into one of these holes and turn the cutter blade clockwise After the problem is corrected turn the Printer back On and the cutter blade will go back to its original position Note It is recommended to use labels greater than 35mm 1 38 in height in order for them to clear the Cutter Cleaning Adhesive from the Cutter Blade When using adhesive labels the cutter may malfunction due to a build up of adhesive on the blade When this happens it will be necessary to clean the Cutter Blade 1 Turn the Printer Off 2 Remove the Cutter assembly from the printer Wet a cotton swab in Isopropyl Alcohol and use it to remove any build ups of adhesive There is a hole marked A on each side of the Cutter Insert a 3mm hex key into one of these holes and turn the cutter blade clockwise to allow access to the entire length of the blade Allow the cutter to dry for 10 minutes Re install the Cutter assembly and turn the Printer back On The cutter blade will go back to its original position a Ba
25. nformation Check if label roll edge is aligned with Label Width Guide printing Check if the sensor is covered by paper or is dirty Check if Printhead is dirty The Cutter did not cut straight e Check if label stock is installed correctly The Cutter did not cut the Check if the label thickness exceeds 0 16mm 006 label successfully When using the Cutter the Check if Cutter is installed properly labels could not feed or Check if Paper Feed Rods are sticky abnormal cutting occurs Check that label is greater than 35mm 1 38 high so it can clear the Cutter The Stripper Sensor is not Check if Stripper Sensor is covered with dust functioning correctly Check if labels are installed properly 28 Appendix C Maintenance and Adjustment Cleaning the Thermal Printhead CAUTION The Printhead is the Most Fragile part of your Printer Do NOT use sharp or hard objects to clean the Printhead Do NOT touch the glass surface of the Printhead with your hand CAUTION During the print process the Printhead will become hot Do NOT attempt to clean the Printhead until it has had time to cool Printing labels will cause dirt such as paper dust particles of ink and label adhesive to accumulate on the Thermal Printhead This can cause poor print quality and incomplete printouts When this happens the Printhead must be cleaned Turn the Printer Off Open the top cover Release the Print Mechanism
26. of used batteries according to the manufacturer s instructions Copyright and Trademark Notice 2003 by Tharo Systems Inc It is illegal to photocopy or electronically transmit a facsimile of this manual or any portion of its contents for any means or purpose without the publisher s permission Fines of up to 10 000 00 may be imposed for violation All brand or product names are trademarks or registered trademarks of their respective companies TABLE OF CONTENTS 1 PRODUCT DESCRIPTION iui 5 SENS ral LATOR GL ON ze R R R EJ Z anti 5 INEEFEODOONS NE rere eee eter a na Di A na oer eter a 5 2 GENERAL SAFETY TIPS 7 3 UNPACKING THE PRINTER AND ACCESSORTEG ccccccccsscccccsssscssscsccccccccsscsees 7 4 IDENTIFYING COMPONENTS 122220000000000000000000000000000000000000000000000000000000000000 8 Su PRINTER SETUP icona dak Dina do Du Dual ata 9 6 CONTROL PANEL Loon ank WK a ut dau OAZA Sid dadea S 10 General Description and Operation uo eee eee eee anna ceeace nenea nenea 10 YES TOR SE UNG LED MESSAGES zaa OE mazare mituit ba ta a 10 Fe LOADING MEDIA a lilla ila 11 RIDDONELASEAALIO iii tia nia daia iba oa ab Mai iii 11 Label TASCA R Edo a oto deo adele initial teri 12 Label Roll Core Installation Instructions aaa 13 Direct Thermal Thermal Transfer Mode SWitCch re 14 Cardy ang lag i stala Ola wik OO O OR e sadic woja w 14 8 INSTALLING THE PRINTER S OPTIONAL
27. p Red 2 detect label stock unable to detect labels then sensor go through the Auto Sensing steps again The label stock is used up Replace with new label roll Possible causes 1 Media falling into the gap Check paper behind the platen roller setting A 2 NARIAPSERAPeFiced 2 Cant find the label gap black mark 3 Black mark paper out Wrong command the Printer Check printer commands Command is not A ae Red 2 prints out Command is not possible errors or missing recognized SR recognized parameters Delete unnecessary data in Memory is full the Printer the memory or add the Memory is full Red 2 M i prints out Memory full optional memory expansion module l Can t find the file the Printer ae i Pamane eo pane Filename can not ee out all the files and check Red 2 prints out Filename can not be found j whether the file exists and be found the name is correct Filename is U AE gt repeated the Change the file name and Red 2 Printer prints out Filename is repeated i download again repeated NOTICE The Printer repeats all warning beeps Printhead Mechanism is opened the Printer will beep four times pause and then beep four more times vy For example when the Printer s Problems and Recommended Solutions Recommended Solution LED does not light after Check the power cord switching the Printer on LED turns red power status e Check for software setting
28. rating labels from your Printer gt gt Serial Parallel or USB cable Applicable media label stock ribbon 4 Identifying Components Printhead Pressure Adj 19 Screw left right 11 LED Ready 20 12 LED Status 21 13 FEED Key 22 14 Print Line Adjustment 23 15 Ribbon Supply Shaft 24 16 Label Guide Label Sensor 25 Fan Fold Label Slot Power Switch Power Socket USB Port Parallel Port Serial Port Ethernet Socket Optional 5 Printer Setup CAUTION When choosing a location for the Printer ensure that the Printer and operator remain dry If the Printer or the operator get wet serious injury to the operator or damage to the Printer may occur CAUTION Make sure that the Printers power switch is in the O or Off position before proceeding with the installation 1 Plug the lead from the Switching Power Adapter into the Printer s power socket 2 Plug the supplied power cord into the Switching Power Adapter and then plug the other end of the power cord into a grounded outlet 3 Select the correct cable for the chosen interface The Printer can be directly connected to the PC in one of 3 ways USB parallel or serial For the connection to the USB port use a suitable USB cable For the connection to the PC s parallel port use a suitable parallel interface cable If the serial interface is used make sure the proper serial cable is used You can find pin assignments and d
29. red as well as its status To perform a Self Test 1 Turn the Printer Off 2 Press and hold the Feed key 3 Turn the Printer On while still holding the Feed key down 4 Release the Feed key after hearing 3 beeps After about 1 second the Printer will print the Test Label This means the Printer is operating normally Model amp Version Serial Port Setup Test Pattern Number of DRAM installed Image buffer size Number of forms Number of graphics Number of fonts Number of Asian fonts Free memory size Speed Density Ref Point Print Direction Label width Form length Cutter Stripper Mode V 426 V1 010a Serial port 11 N 8 1 1 DRAM installed Image buffer size 1050K 000 FORM S IN MEMORY 000 GRAPHIC S IN MEMORY 000 FONT S IN MEMORY 000 ASIAN FONT S IN MEMORY 150K BYTES FREE MEMORY NS6 H16 R000 R200 AW102 Q100 3 Option DO 100 AT Gap Sensor AD 170 203 236 Gap sensor AD Dump Mode The Printer s Dump Mode provides the ability to print the command sequences received by the Printer instead of executing them Dump Mode is very useful as a troubleshooting tool when the label settings and the print results do not match and can be used to check for errors in data transmission between the Printer and the PC Examining the Dump Mode print out will confirm whether or not the correct commands were received To enter Dump Mode 5 Turn the Printer Off 6 Press and hold the Feed key

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