ExpressCube™ 265 - Rice Lake Weighing Systems
Contents
1. A steady illumination indicates that the unit has power Red Power Yellow Valid Dimension A steady illumination indicates that the unit has measured a parcel placed on the platform Green Valid Weight Blue Zero 20 Table 8 1 Description of LED Colors A steady illumination indicates that the unit has weighed a parcel placed on the platform A steady illumination indicates that the unit is in a zero no load condition NOTE The unit will not attempt any new measurement until the unit has reached a zero condition after the removal of the previous package The Yellow and Green LED indicators will remain in the ACQUIRED state until a zero condition is achieved after the last recorded measurement 8 2 Operation with Third Party Control Software If this ExpressCube 265 is used with third party software not an ExpressCube 265 control panel it is important that the user studies the documentation that is supplied with the third party software It is not possible for the third party software to affect the integrity of the measurements output from the ExpressCube 265 The acquired data is output only if the correct procedures have been followed zero condition etc and the output data itself is packaged with all related measurement parameters in the data packet However it can be difficult for the user to initiate this sequence without a full understanding of the software being used NOTE It is2. When the new device number is confirmed on the display the program will automatically exit to the main menu Pressing the PROG key will exit the menu without changing the device number 8 0 Operation The ExpressCube 265 is a very accurate Multi Dimensional Measuring Device MDMD that is capable of measuring cuboidal rectangular square boxes with great precision The ExpressCube 265 has built in controls to prevent erroneous readings that cannot be altered by third party software control Even with these built in controls the user must exercise care to follow these guidelines e Boxes cannot exceed the dimension and weight listed in the specifications e Boxes must be cuboidal for example rectangular or square e Severely damaged packages or packages covered by excessive mud or ice can cause errors for both dimensions and weight e Both the platform and the package being measured must be free from physical contact with surrounding objects e Place objects on the platform Do not drop packages onto the platform NOTE Keep the platform clean and free of dust build up to ensure optimum operating performance 8 1 Main unit LED indicators The main unit LED indicators are a set of four LEDs mounted on the front of the main platform of the ExpressCube 265 They give an accurate status of the ExpressCube 265 main computer and are unaffected by third party software Figure 8 1 Main Unit LED Indicators Location
3. NOTE A physical LAN port is included on the rear connector panel of all ExpressCube 265 units but the necessary support hardware amp software is an option that must be ordered from the factory at the time of original purchase 3 7 External Device Ports The ExpressCube 265 external ports are high speed data and power ports that are used to connect to optional ExpressCube 265 equipment There are two external device ports on the rear connector panel The two ExpressCube 265 external devices supported by these ports are the control unit and the ExpressCube customer display unit as illustrated in Figure 3 6 LCD Controller Wall Mount LCD Controller Desk Mount Customer Display Figure 3 6 External Devices The ExpressCube controller has a reversible mounting plate that allows the controller to be converted from a desk mount as shipped to a wall mount To change the configuration remove the four screws holding the bracket Rotate the mounting bracket 180 degrees and secure with the same four screws The ExpressCube 265 external device ports use RJ 11 four wire connectors Place or mount the device to be connected in the location that it will be used Insert the RJ connector until an audible click is heard Carefully route the cable and insert the RJ 11 connector into either one of the two ExpressCube 265 external device ports The RJ 11 1s a popular jack used by ej manufacturers for a variety of A Warning different d
4. Controller ExpressCube Customer Display Ethernet LAN Table 1 1 ExpressCube 265 Specifications T Printer not included Hand Scanner not included Computer not included Introduction 1 2 0 Equipment Setup 2 1 Unpacking The ExpressCube 265 is shipped with the back of the unit folded onto the platform Carefully remove the unit from the packing material and place the unit in the final location prior to removing the shipping brackets that secures the back to the top platform Figure 2 1 Unit Prepped for Shipping or Storage Unscrew the leveling feet until approximately one half inch is extended from the bottom of the unit This will allow maximum flexibility in leveling the unit The ExpressCube 265 may be provided with optional display and connecting hardware It 1s important to review the equipment list provided in the shipping container to ensure that all items have been removed prior to disposal of the shipping container NOTE With the protective shipping brackets removed care must be taken not to subject the folded back assembly to any twisting or impacts that could harm the hinge assembly 2 2 Location and Placement Refer to the specifications to obtain the outside dimensions of this model of ExpressCube 265 This unit should be placed on a countertop or table that has a surface area that is equal or greater to the physical dimensions referred to in the specifications It is important for accurate weight me
5. and verify that the box is properly positioned for measurement NOTES If the box is removed from the platform without the SEND PRINT button activated the acquired data will be lost and the unit must return to the zero condition to start a new measurement After a successful measurement is acquired the valid measurement indicators both on the front panel of the main unit and the control panel are held until a new measurement procedure is started Operation 13 Figure 8 8 and 8 9 below display the successful acquired measurement ACQD for both control panels Figure 8 8 ExpressCube Controller Display anne 6 241b 18 4 in 12 6 in 13 0 in Gross Weight Length Width Height Print Device 123 Dimensional Weight 1 7 49 Zero ae 6 24 b 18 4 in 12 6 in 13 0 in m Factor 172710 e Gross Weight Length Width Height D rvid crvkg Device 123 Dimensional Weight 17 49 Settings Scan Code 077472131679 USB Valid Valid a Weight Dimension Figure 8 9 Sizelt Display 8 9 Manual Acquire amp Send Print Operation The acquired measurement data can be sent to the printer and any other devices or ports connected to the ExpressCube 265 by activating the SEND PRINT button on the ExpressCube 265 control panel The SEND PRINT button will only respond once for every measurement taken The ExpressCube 265 will attempt to successfully send the acquired measurement data through the various data ports until the ExpressCube 265
6. of the cargo and the weight Once a cargo has reached a limit in either volume or weight the container trailer train plane or shipping container is transported Weight has traditionally been the measurement which the transportation costs of individual packaged freight has been calculated The difference in weight and volume costs can be appreciated if one considered the expense of transporting a large volume with little weight for example a large box of Styrofoam drinking cups Transportation companies have recognized these variables and most have allocated a volume per weight standard in their billing to capture cargo of light density 12 2 Dimensional Volume Weight The dimensional weight also known as volume weight is the minimum weight that a package a given size may have that is handled by a carrier A carrier may state that any package of one cubic foot 12 x12 x12 will have a minimum weight allowance of 10 pounds If the cubic foot package actually weighs 8 pounds it will be invoiced for 10 pounds This is a minimum weight allowance if the cubic foot package weighs 12 pounds the charges will be based on 12 pounds There are no international or domestic standards concerning values of dimensional weight A significant number of courier companies use the dimensional weight standard set by the International Air Transport Association IATA but many define their own dimensional weights The value of dimensional we
7. returns to a zero condition Any measurement data that has not been sent or printed will be cleared from the transmission buffer when the ExpressCube 265 is in the zero condition NOTE The ExpressCube 265 control panel display will continue to hold the acquired data until the box is removed 14 ExpressCube 265 User Manual 8 10 Automatic Acquire amp Send Print Operation This feature can be used when the AUTOMATIC OPERATION option is selected in the user program See Section 7 4 2 on page 9 The ExpressCube 265 must be ready for acquiring a measurement as described in Section 8 6 To acquire and record the measurement of the box on the ExpressCube 265 the handheld scanner will activate the Acquire and SEND PRINT sequence while reading the bar code on the package The ExpressCube 265 will receive the data from the handheld scanner and append it with the acquired measurement data The acquired data will be displayed on the ExpressCube 265 control panel display The ExpressCube 265 will attempt to successfully send the acquired measurement data through the various data ports until the ExpressCube 265 returns to a zero condition Any measurement data that has not been sent or printed will be cleared from the transmission buffer when the ExpressCube 265 returns to a zero condition If the measurement data is not acquired an audible beep will be heard The user should refer to Section 8 5 and verify that the box is properly po
8. ExpressCube 265 Dimensioning System User Manual PICE LAKE WEIGHING SYSTEMS To be the best by every measure 115839 ADOL INIS ManU sasasi akas kN NGANAN EYANG KUNA GANG NANANG ANAA GENENG GADA NK NUNAS NG ANNA aa NANA ANGE NUNUNG NEGAR NAS ai 1 1 0 UDG di y aaa aaa aning E AN e aaa dan ia aa NG e ajaa Na na wa aa Ka a an A wa ak Ba NAN NK e aa a A Na NAN A aaa E NA e WA a NG BANA 1 2 0 Equipment Setup ssnnnennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn mnnn nnana nnana 2 ZA OO N ee erre e e re ehea beens ten 2 2 2 L cation and Placement asss aaa iteraa ROH OSE eRe a Be dearer BB Aa be ERA ea i h 2 2 3 Opening And Securing The Back Sensor Array 0 nee a 2 3 0 Electrical Connections unnsnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnana 3 3 1 Rear Connecting Panel Layout Summary asasan ae ee eee eee 3 32 VSB CONOCIO sea akak ie i i i de hood dei ai aaie aai dan a a dan ae de ad sani a A aea T Ma Wg eka ae SG da Ti BE a ke a 4 3 3 Connection of a Handheld Bar Code Scanner 0 0 eee eee 4 3 4 Connection settings for hand scanners ee ee eee tees 4 o PIME CONMCCHON waa a aapa aes ree ee GE Kr BA EEEE Oe eee Bag A BN ka as 4 3 6 Connection of the Ethernet LAN Option ce eee eee eee 5 Ot Extend DNLe PONS kaag tb akak ak a ap eats de Roth OER oad OO hee ODED Mare Pe Oe as 5 3 8 Power Adapter CONNECT
9. Hand Scanners 3 5 Printer Connection The ExpressCube 265 is equipped with a female RS 232 serial printer port The port is activated when the unit has acquired data through a successful measurement Upon receiving a Print command the printer port will deliver the data in an ASCII format that is terminated with a line feed and carriage return The RS 232 connector should be securely connected to the appropriate connector on the ExpressCube 265 JE MT Figure 3 4 Star SP 300 Printer NOTE The ExpressCube 265 has been specifically set up using the Star SP 300 Series ASCII model While most ASCII RS 232 printers follow virtually identical data formats the user is responsible to assure their selected printer is compatible to the Star 300 series format 3 6 Connection of the Ethernet LAN Option The ExpressCube 265 can be equipped with an active 10 Base T Ethernet LAN port The user can send acquired measurement data to a remote server for recording and or billing purposes The LAN device is only used to record package data and cannot be used to control the ExpressCube 265 functions The LAN connector is a standard RJ 45 connector The LAN port configuration is programmed through the USB connector using the ExpressCube 265 maintenance software The port configuration is recorded on non volatile memory and will remain until reprogrammed through the USB connector pair 2 pair 1 pair 3 pair 4 Figure 3 5 RJ 45 Connector
10. IM Factor Dimensional Weight Factor The DIM Factor provides a quick determination of the dimensional weight of any cuboidal package The best way to describe this application is by an example of the application and use of the DIM Factor by a courier company What is the billing rate of a 10 x 12 x 14 package that weighs 8 lbs by a courier that has a minimum dimensional weight of 10 lbs per cubic foot 1 e DIM Factor 172 8 in Ib Volume Volume lb Volume 10x12x44 in DIM Factor 172 8 inb 1680 in Ib 172 8 iF The courier company will invoice based on 9 7 Ibs the dimensional weight NOTE This is an example Some courier companies always round dimensional weight up to the next pound which in this sample would make the billing weight 10 Ibs 12 5 Dim Factor Conversion Between in Ib and em kg The ExpressCube 265 will automatically adjust the selected DIM Factor to correspond to the units selected by the user The mathematical relationship between DIM Factors can be expressed as follows Dim Factor emkg _ Dim Factor fin7b x 36 12728079 Dim Factor in7 b Dim Factor emikg x 0 027679913 Some DIM Factors may be provided in both units such as the IATA value of Dim Factor 166 in Ib or Dim Factor 6000 cm kg These have been slightly modified for ease of application The ExpressCube 265 will correctly convert a user selected input of Dim Factor 166 in Ib to Dim Factor 5997 cm kg Thi
11. ION n asasan aaa ee eee eee eee 5 4 0 Selecting User Control snnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnmnnn 6 a Eor SSO Ube COnN saa ara nce eee E mn a E A agan E ee a eb ae aaa a apa E E E Ga 6 A SOMME CONTO res 2 de acorn dears er e ag a Na 6 BA ee a ai BB eE AEREE ars Bo 6 5 0 SIZE SoftWare Mnstalati n a s asanes aaa aduanana aeaaea 1 5 1 Minimum Computer Requirements uaaa a T 52 OOM Wale MNStalatOmM ae yam re arn Aa aaa OR OE RA Oe Oe eee nee a 7 5 3 RUNNING the SOMWANCs seassa oo dea ee Od Dene oe eee wee x oe ah eae eae oe eae 7 Ue ee 8 6 1 Initial Power Up System CHECK es i perds ecw ew taadi ee ew we ew Pewee E a 8 7 0 User Programming ae 9 7 1 Using the ExpressCube Controller Keypad for Programming 000 cee ee 9 7 2 Using the PC running Sizelt for Programming eee dow a a de ea ee eae 9 7 3 Using the PC running a Third Party Software for Programming 2 NG 9 7 4 Main Programming Menu eee eee 9 7 4 1 Alter Dimensional Weight DIM Factors ce eee eee eee nes 9 7 4 2 Manual Automatic Operation 22 0062 saa aa aa a ates gopeta ated Owns oobi bears Rh bbe eo 9 TAS AOS Bego DUON 5 aaa gp Ka ad kg gag Ka a BR a gata Oe de bh ete Bg ah a aa a 10 7 4 4 Oet Device NUMDE ia aaa a gk ake a KN kinia kiada BER a Ka KR Ka eee eee pa aa gi kaa a 10 8 0 e a a A A A E E A E E A A P E A E E E E 11 On Mam unit LED MOCO essaiera ene oe ae oe ee B
12. asurements that the surface is reasonably level flat and stable Ensure that the area selected for the ExpressCube 265 is free from objects that could touch the unit and that there is adequate space to place and measure packages without obstruction The ExpressCube 265 should be located within four feet of a power source Verify with the specifications and the power adapter shipped that the power source and the ExpressCube 265 power adapter are compatible 2 ExpressCube 265 User Manual 2 3 Opening And Securing The Back Sensor Array Refer to the diagram below to raise and secure the back sensor array from the shipping storage position Inspect the device before starting the procedure to ensure that all bindings and or shipping restraints have been removed A Figure 2 2 Opening and Securing Unit A Carefully lift up the rear sensor panel 90 degrees to the surface of the platform until the holes at the rear of both parts of the assembly line up B Insert the supplied four locking bolts into the back assembly and tighten NOTE It is important to put the locking bolts in without cross threading Although the back assembly requires little effort to be held in place it is recommended that one person hold the back sensor panel in place while a second person installs the locking bolts 3 0 Electrical Connections The ExpressCube 265 is designed such that there is space to connect and run the cables from the rear c
13. cation computer and the device has numerous e Check cable errors or intermittent e Authorized Service 04 Scale Unstable Unable to obtain stable readings from load e Check the table for vibrations cell e Authorized Service 05 Bad length There is no erroneous communications Authorized Service Communication coming from length array Bad width There is no erroneous communications Authorized Service Communication coming from width array 07 Bad height There is no erroneous communications Authorized Service Communication coming from height array Bad Controller There is no erroneous communications e Check connections Communication coming from controller Check cable Switch ports Authorized Service Bad Display There is no erroneous communications Check connections Communication coming from customer display Check cable Switch ports Authorized Service Table 10 1 Maintenance Codes 18 ExpressCube 265 User Manual 11 0 Calibration Procedure A Warning Performed by Authorized Personnel Only The ExpressCube 265 is factory calibrated and sealed to preserve the integrity of the weight measurements Removal of the calibration seal by unauthorized personnel will void government certification of the ExpressCube 265 and could void the warranty 11 1 Calibration Weight The ExpressCube 265 must be calibrated using a 50 pound calibrated weight only 25 kg weight where applicable Both the platform and calibration weight should be
14. cks Any irregularities are recorded as maintenance codes and can only be accessed by a software header in the motherboard NOTE The control panel will be ready for operation after the system check is performed within a few milliseconds of power up If the display or system does not appear to be functioning see Troubleshooting on page 17 DO NOT ATTEMPT TO OPEN THE SYSTEM 8 ExpressCube 265 User Manual 10 User Programming The ExpressCube 265 has a simple programming menu that allows the user to program the following characteristics e Program dimensional weight factors e Handheld bar code scanner Acquire amp Print synchronization e Adjust audible beep warning characteristics e Set device number Generally the user programming is set once and rarely requires adjustment All programmed selections are stored and will remain until changed through the user programming User programmed features and data is stored on non volatile memory and will be retained even if the ExpressCube 265 1s not powered 71 Using the ExpressCube Controller Keypad for Programming The ExpressCube controller keypad has been designed to easily make adjustments using the user programming feature Respond on the numeric keys as directed by the display to make a menu selection Use the UNITS button to toggle between in Ib and cm kg Use the ACQUIRE button to enter a typed numerical value 1 Using the PC running Sizelt for Pro
15. clean before the procedure is started 11 2 1 6 7 Procedure Move the ExpressCube 265 to permit access to the back panel of the device It is important that there is no contact with the platform of the device when the calibration button is accessed or during the calibration process Remove the seal protecting the calibration button located on the back panel adjacent to the power switch The unit should be powered and in an idle state Press the calibration button once until the Blue LED on the front panel is flashing This will set the zero reference for the calibrated weight Carefully place the 50 pound calibrated weight on the center of the platform Allow approximately 5 seconds for the platform to settle With the calibration weight in place press the calibration button a second time to record the weight The green LED will become steady Remove the calibration weight and power the unit off and on to lock in the new calibration table Re seal the access to the calibration button NOTE If a load cell is damaged from an accidental impact calibration will not repair or mask the damage Always contact your authorized servicing distributor to analyze weighing irregularities with the unit Calibration Procedure 19 12 0 Appendix Dimensional Weight amp DIM FACTOR 12 1 The Importance of Volume and Weight of Cargo for Transportation All cargo space involved in transporting goods has physical limits based on the volume
16. e Windows XP operating system e CD ROM drive e Java version 1 5 0_06 or later 5 2 Software Installation Close down all applications currently running on the PC Insert the CD program disk into the CD ROM drive of the computer Click the Windows START button and select RUN Use the browse key to locate and select the set up file on the CD ROM drive 5 Run the selected file NOTE If you encounter recurring problems with the operation of the program un install Size It and re install ge S The person installing the software should have the appropriate system permissions to install the software this will vary for the system amp location and this can be especially critical for Windows XP operating systems 5 3 Running the Software Use either the Start Program or Desktop menus to begin the SizeIt program The program will open the control page as shown in Figure 5 1 Select the highest com number on the drop menu to engage the USB Choice shown as com 7 in Figure 5 1 JUJU UU Figure 5 1 Sizelt Control Page The USB port will remain off when the ExpressCube 265 unit is not powered The Set up key will not work until communications is established on the USB link Sizelt Software Installation 7 6 0 Power Up Locate and activate the power switch located on the rear panel The ExpressCube 265 must not have anything on the platform when the power is switched on Almost instantly the power RED indicator LED wil
17. e ee eae Oe eS ee Oe ee BSS eee ee Ri 11 8 2 Operation with Third Party Control Software eens 11 8 3 Preparation for Measurements 0 6 ee eens 12 8 4 Zeroing the ExpressCube 265 0 eee eee ees 12 8 5 Placement of Box for Measurement 24s ev ie to NSA Gade ae LA ee ee U ENE RORY EES DR Es 12 RICE LAKE Contents TECHNICAL Technical training seminars are available through Rice Lake Weighing Systems Course descriptions and dates can be viewed at www ricelake com training KG semmars or obtained by calling 715 284 9171 and asking for the training department 2010 Rice Lake Weighing Systems All rights reserved Printed in the United States of America Specifications subject to change without notice Rice Lake Weighing Systems is an ISO 9001 registered company Version 1 0 September 2010 8 6 Verifying That the Parcel is Ready to Measure 2 eens 12 8 7 Dimensional Weight and Greater Weight IndicatOor ee eens 13 8 8 Acquiring the Measurement Data Manual Operation 0 0 0 0 eee 13 8 9 Manual Acquire 4 Send Print Operation ee ee eee eee 14 8 10 Automatic Acquire amp Send Print Operation eee eens 14 8 11 Using the ExpressCube 265 as a Weigh Scale Only eee 15 9 0 Maintenance sssssenunenunananan naun ewes een deuce eu wcsueecnuveiavnueesedenevecueuseseueseuubeveucuesedecenunensesteueses 16 9 1 Cleaning Excluding the Sensor LensSe S 0 GN
18. e to record the measurement the user will press the trigger of the handheld scanner if equipped The ExpressCube 265 will record the measurements and automatically send the acquired data with the bar code as if the SEND button had been pushed All acquired data will remain in the display until the parcel 1s removed from the ExpressCube 265 platform Sub menu MANUAL AUTOMATIC OPERATION 1 MANUAL lt SELECTED gt 2 AUTOMATIC 3 GO BACK 4 EXIT Press the appropriate number to select the desired operation mode The current selection will be indicated by the lt SELECTED gt beside it After verifying the correct selection use EXIT function to return to the main menu 14 3 Adjust Beep Duration This selection will permit the user to adjust or turn off the warning beep tone sub menu SELECT 0 9 CURRENT SELECTION 6 Enter a digit from 0 off to 9 to set the audible tone The current selection will be updated and the selection confirmed in large format After the confirmation the program will exit to the main menu 14 4 Set Device Number This selection allows the user to set a device number for the ExpressCube 265 The device number is sent with each data message of acquired data This device number can be used to track a box through a facility sub menu CURRENT DEVICE NUM XXX 000 999 10 ExpressCube 265 User Manual If device number requires change from the current number type in the three digit new device number
19. eee eens 16 9 2 Cleaning the Sensor LENS cc ee eee ete teens 16 9 3 Replacing the Sensor LENS 5 a kaka sake oR see GEG ee Oe Agee eee bee SBS Eee eee 16 10 0 Troubleshooting ssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnnm 17 1O A VINOD IPO Wer UDe serrr 4 aca soe eae eee A anga NB E we E aaa a Pea oe eee E Aa 17 10 2 LCD Display is Not Working eee eee ee 17 10 3 PC Controller SizeltlM is Not Working NG NG ae ae Sd ee ed ae 17 10 4 Maintenance C0des aa aa aa aaa aa aaa aaa aaa a eee eas 16 11 0 Calibration Procedure ssennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnmnnn annnm nan 19 lat KANDHANG WEM rarere aaa fabs awe aranea 19 Vie POCCOULG a is sa ag areas Ao hh Ree Oh ERG aes a BORE dene ee Pade d Boone Ree aes Bae 19 12 0 Appendix Dimensional Weight amp DIM FACTOR csssscssssssssssssessessessesseeseeseesseeseesseeseeseess 20 12 1 The Importance of Volume and Weight of Cargo for Transportation 0 0 0 0 eee eee 20 12 2 Dimensional Volume Weight uaaa aaaea a ee eee eee ees 20 12 3 DIM Factor Dimensional Weight Factor anasa aaaea ae 20 12 4 Using DIM Factor Dimensional Weight Factor saaa ne ee eee 20 12 5 Dim Factor Conversion Between in lb and cm kg oes tebe aeunaedre 4e eee eed A aeons a ees 21 Hardware Warranty Statement nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn
20. evices and purposes Do not insert any other manufactured device equipped with a RJ 11 into the ExpressCube 265 device port The attempted use of this RJ 11 port for any device other than a ExpressCube 265 device can cause internal damage and void the warranty The ExpressCube 265 external device ports provide low voltage power to operate the circuits and backlit LCD displays of the external devices Care should be taken to ensure that no foreign objects are inserted into these ports 3 6 Power Adapter Connection After connecting the appropriate connectors as detailed in Section 3 1 to 3 7 insert the power adapter plug into the ExpressCube 265 rear connector panel The cable from the rear of the unit to the adapter should be free from obstruction and located to prevent accidental removal from ExpressCube 265 or the outlet Securely connect the power plug into an electrical outlet NOTE Use only ExpressCube 265 power adapters with the unit The power adapter must have unrestricted airflow around it Do not wrap or enclose the power adapter Electrical Connections 5 4 0 Selecting User Control The ExpressCube 265 system must have an operator controller to perform the measurement functions The system can be controlled either by a desktop computer using the USB interface or by using the ExpressCube controller If a display is required to monitor the operation it is recommended to use the ExpressCube customer display 4 1 E
21. fsiEi ove Device 123 Dimensional Weight 0 00 Settings Scan Code Zero USB OK Figure 8 3 Sizelt Display 12 ExpressCube 265 User Manual 8 5 Placement of Box for Measurement Place the box to be measured flush against the back of the ExpressCube 265 such that one side of the box is in contact with the rear face The orientation of the box is arbitrary as long as it e Sits over the center array e Is flush contact to the back e Sits within the guidelines eye x Figure 8 4 Example of Box Placement Figure 8 4 shows an example of a box ready for measurement and indicates how the dimensions will be recorded 8 6 Verifying That the Parcel is Ready to Measure Once the box is in place the ExpressCube 265 will resolve the weight and dimensions A successful measurement is indicated by the steady illumination of the yellow LED valid dimension and the green LED valid weight on the front of the platform The ExpressCube 265 control panel will also have valid measurement indicators with the actual measurements displayed If the weight has not been resolved the problem could be caused by e The box weight exceeds Weight will read OVER e The ExpressCube 265 was not in a zero condition prior to the box placement on the platform specifications e The ExpressCube 265 is undergoing vibrations or movement that prevent weight resolution If the dimensions cannot be resolved all dimensions wil
22. ge and verify the correct units before entering the new value The dimensional weight factors can only have four digits with the last digit representing units or tenths 000 0 to 9999 Any entry of four or less digits will be assumed whole numbers unless a decimal is used The maximum dim factor setting is 276 in Ib The Dim Factors are displayed in the units that they were originally input but the ExpressCube 265 computer will convert the dimensional weight factors to match the units that are used The dimensional factor displayed and output from the unit will always match the units that the measurements were taken 74 2 Manual Automatic Operation This selection provides an option for an automatic recording of the measurement data after the data is collected The automatic operation can significantly speed the measurement process and is used when there is no requirement to review acquired measurements before recording them User Programming 9 Manual Operation If the ExpressCube 265 1s in a ready state to record the measurement the user will press the Acquire key or if equipped the trigger of the handheld scanner The acquired measurement data will be displayed but the user must activate the SEND PRINT key to record the data Removal of the package from the platform will clear any acquired measurements and prepare the device for a new measurement sequence Automatic Operation If the ExpressCube 265 1s in a ready stat
23. gramming The programming menu can be easily accessed from the PC running Sizelt software program by clicking the Settings Prog key using the mouse cursor All menu Selections can be selected by the mouse and normal PC keyboard functions can be used to edit data entries 73 Using the PC running a Third Party Software for Programming TheExpressCube 265 has an API interface which allows third party software to operate acquire data and utilize the user program feature set Refer to the manufacturer s instruction on the use of programming features with the third party software Third party software will have access Ad Warning to all data from the ExpressCube 265 data including measurements units dimensional weight dimensioning factor and handheld scanner codes however the software manufacturer may use the ExpressCube 265 to measure weigh and collect handheld scanner codes only If the third party software determines dimensional weight only accessing the third party software can change dimensional weight factors 74 Main Programming Menu 44 1 Alter Dimensional Weight DIM Factors Selecting this menu allows the user to review or change any of the four dimensional factors used by the ExpressCube 265 computer to calculate dimensional weight Sub menu 1 Dim Factor Units 2 Dim Factor Units 3 Dim Factor Units 4 Dim Factor Units 5 BACK Select the dim dimensional weight factor that you wish to chan
24. he USB cable until a tone is heard from the computer Put in the USB and wait for a computer tone again Restart the Sizelt software 3 If the SizeIt program is still indicating that there is not USB connection physically check the USB cable connections to both the ExpressCube 265 connector panel and the controller 4 If the Sizelt program is still indicating that there is not a USB connection replace the USB cable 5 IT Technician only Verify proper hardware and software operation of personal computer PC ExpressCube 265 warranty only relates to the ExpressCube 265 provided products as outlined in the Hardware Warranty Statement on page 22 6 Contact your service center to arrange repair by a qualified service representative Troubleshooting 17 10 4 Maintenance Codes The ExpressCube 265 has built in diagnostic software programming which will report problems to a maintenance log The maintenance will be displayed either as a code or the code related maintenance statement depending on the maintenance software connected to the access header Maintenance Maintenance Code Statement Comments Troubleshooting Nepean Il platform TENGAHE a is NO Communications coming from Authorized Ae Communication platform USB No There is no communication between the e Check connection Communication computer and the device e Check software installation USB Bad The communication between the e Check connection Communi
25. ights will probably change as the nature of shipments change over time Organizations such as the International Air Transport Association IATA have produced studies that suggest the density of packaging is changing as the commodities become more high tech As a result the IATA itself has already passed a resolution Resolution 501 to change the IATA dimensional weight 20 ExpressCube 265 User Manual 12 3 DIM Factor Dimensional Weight Factor The DIM factor is a mathematical factor used to calculate the dimensional weight of an object The DIM factor represents the volume of a package allowed per unit of weight Although mathematically related the DIM factor is different for measurements in units of inches pounds and for measurements in centimeters kilograms All major courier companies now apply the DIM Factor to every cuboidal rectangular square parcel that they handle to determine the dimensional weight They then adjust customer invoicing to reflect charges based on the greater weight between actual weight and dimensional weight Finding a DIM Factor using in ib Find the DIM factor if each cubic foot 12 x12 x12 has a minimum weight allowance of 10 pounds Finding a DIM Factor using cm kg Find DIM factor if each cubic meter 100cm x 100cm x 100cm has a minimum weight allowance of 200 kg 1 cu ft ee 1728 in 10 Ibs 10 Ibs 10 lbs in 100cm x100em x100cmn 1000000 cnr 200 kg 5000 cm kg 12 4 Using D
26. interface to a local computer The USB connection allows the computer to control and capture data from the dimensioning device The USB is fully compatible with USB 2 0 computer ports Connect the cable as indicated in Figure 3 2 Computer USB port and connector kar es a at Ww ExpressCube 265 USB port and connector Figure 3 2 USB Connection NOTE Sizelt software must be installed on the computer before the USB interface can be used Refer to the Sizelt Software Installation on page 7 for more details 3 3 Connection of a Handheld Bar Code Scanner The ExpressCube 265 has a dedicated male RS 232 serial port for use with a handheld bar code scanner NOTE Handheld scanner not supplied The RS 232 connector should be securely connected to the appropriate connector on the ExpressCube 265 Ta Figure 3 3 Sample RS 232 Hand Scanner NOTE There are two RS 232 connectors on the connector panel but each one serves different purposes Be sure to use the connector identified for the hand scanner 4 ExpressCube 265 User Manual The ExpressCube 265 unit has programming options that can utilize the trigger of the handheld scanner to activate data collection and processing For more details refer to User Programming on page 9 3 4 Connection settings for hand scanners Connection port RS 232 1 and add a suffix of a CR LF Carriage Return Line Feed Table 3 2 Connection Settings for
27. l begin to flash and then remain lit During the brief time that the LED 1s flashing power has been applied to the main computer and it has started its program initiation The steady LED indicates that the power is on the sensors are calibrated and the main computer is operating properly NOTE The four indicator LEDs on the front of the ExpressCube 265 are intended to give the user a quick summary of the current operation of the unit These LEDs are controlled by the measuring device and are not affected by the controller including third party software Always refer to the control panel display for detailed operational status 6 1 Initial Power up System Check The motherboard enters a self diagnostic routine in which errors are reported in a diagnostic log The results of the diagnostic routine contain a summary of the polling the different subsystems of the ExpressCube 265 This section just briefly describes the system checks carried out by the motherboard as it is powered up It is carried out almost instantly and has no visible effect on the operation of the unit System Check The system verifies the proper operation of on board components Configuration Each power up cycle the motherboard polls and assigns addresses to the Integrated Transceiver Array which performs the package measurements Load Cell The motherboard verifies the operation of the load cells and programs the filters used in the digital interface Table 6 1 System Che
28. l read N A If a cuboidal package is placed within the guidelines and there is not a valid dimension obtained the problem could be caused by e The box dimension does not fall between the minimum and maximum the specifications e The box is not flush against all three dimensional arrays e There is excessive dirt or an object blocking the measuring arrays NOTES lf the unit is unable to resolve a valid dimension it will behave as a weigh scale In this condition acquiring a measurement will only record the weight and a scan code optional If the unit is equipped to dimension only the unit will not record a measurement unless a valid dimension is obtained The ready to acquire condition valid measurements display for both of the ExpressCube 265 control panel is shown in Figure 8 5 and 8 6 Figure 8 5 ExpressCube Controller Display pen 6 24ib 18 4in 12 6 in 13 0 in Gross Weight Length Width Height Print Device 123 Dimensional Weight 17 30 Zero Ng 0 00 Ib 0 0 in 0 0 in 0 0 in ir Gross Weight Length Width Height in cmg Device 123 Dimensional Weight 0 00 Settings Scan Code USB Valid Valid on Weight Dimension Figure 8 6 Sizelt Display 8 7 Dimensional Weight and Greater Weight Indicator The ExpressCube 265 is equipped with the capability to measure both dimensions and weight will use these measurements to calculate Dimensional Weight based on the user selected Dim Factor It is impo
29. nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnmnnn nannan 22 RICE LAH KE Bice Lake continually offers web based video training on a growing selection AN of product related topics at no cost Visit www ricelake com webinars ExpressCube 265 User Manual About This Manual This manual is provided for the use of trained and Authorized distributors and their employees qualified installers of dimensioning systems and can view or download this manual from the represents the correct safe and recommended Rice Lake Weighing Systems distributor methods for installing and using the ExpressCube site at www ricelake com Z65 1 0 Introduction The ExpressCube 265 will quickly and accurately dimension and weigh cuboidal packages The ExpressCube 265 will calculate dimensional weight based on the acquired measurements and preprogrammed factors The user can pre program four factors that can be selected to calculate dimensional weight The ExpressCube 265 can record package details using an optional handheld scanner The measurements dimensional weight and packaged details recorded from the hand scanner can be printed read by user software for instant processing or sent to a central server for further processing Physical Characteristics Pp PhticahChevacterstos O O Imperial Measurements Features Standard Printer Port RS 232 Hand Scanner Port RS 232 USB Computer Port Optional Sizelt Software ExpressCube
30. nts The internal assembly is sealed to preserve the integrity of this measuring instrument There are a number of problems that may arise that can be addressed without tampering with the seals which are reviewed in this section along with problems involving possible parts replacement This section addresses problems that are occurring in lieu of the device being properly installed cleaned and operated as per the above sections Only authorized technicians may break the seals to perform repairs on the ExpressCube 265 Unauthorized personnel breaking the seals for any reason will void the government certification and possibly void the watranty on the unit 10 1 Unit Will Not Power Up The unit is connected to the power supply that is connected to power but the operation of the OFF ON switch has no affect The red LED on the front of the platform is off Check in numerical sequence 1 Physically verify the connections of the power adapter to the power outlet and the power connector 2 Verify the power outlet by connecting a lamp or other known operational device 3 Technician only Remove the power adapter from the ExpressCube 265 and verify that the voltage to unit is present 15 VDC If the voltage is not present contact your sales representative for a new power adapter 4 Contact your service center to arrange repair by a qualified service representative 10 2 LCD Display is Not Working The LCD display on the Ex
31. onnector panel Do not use this space to bunch and store excess cable as the movement of the platform could be restricted by cable contact 3 1 Rear Connecting Panel Layout Summary Figure 3 1 Rear Connecting Panel Layout Summary Power Switch Switches unit ON OFF unmarked Calibration Authorized Personnel Only Removal or damage to the calibration seal voids certification approvals Power Adapter The universal power adapter includes 4 power connections and has the following world safety approvals UL ULC CE PSE BS GS FCC SAA USB This USB port can be used by a local PC to Operate and collect data from the unit Hand Scanner Connect to handheld scanner not supplied The port is a male RS 282 serial interface Printer RS 232 male port provides ASCII data output for either a printer or direct data logging onto a hard drive via a local PC application not supplied 10Base T Ethernet port optional Permits remote data collection onto centralized servers for billing accounting etc Ideal for machines in warehouse locations These connectors are used to connect external devices such as the customer display or control box Table 3 1 Rear Panel Layout Descriptions NOTE Connect all the appropriate connectors prior to connecting the power adapter and activating the device Electrical Connections 3 3 2 USB Connection The ExpressCube 265 series of dimensioning devices are equipped with a USB connection to
32. pressCube controller either does not display any intelligent characters or cannot control the ExpressCube 265 Check in numerical sequence 1 Check that the red LED on the front panel of the unit is steady If not steady turn off the unit and remove power cord for 30 seconds Reconnect the power and turn the power ON If LED continues to flash contact your service center to arrange repair by a qualified service representative 2 Physically check the cable authentic ExpressCube 265 part and the connections to both the ExpressCube 265 connector panel and the controller 3 Switch the connecting cable to the alternative external connector on the ExpressCube 265 connector panel 4 Technician only Use an Ohm meter to verify the cable conductivity and visually inspect the RJ connectors for physical damage 5 Contact your service center to arrange repair by a qualified service representative PC Controller Sizelt is Not Working The Sizelt software program running on the PC is not communicating with the ExpressCube 265 10 3 Check in numerical sequence 1 Check that the red LED on the front panel of the ExpressCube 265 is steady If not steady turn off the unit and remove power cord for 30 seconds Reconnect the power and turn the power ON If LED continues to flash contact your service center to arrange repair by a qualified service representative 2 Turn off the program in the computer and remove t
33. recommended that third party software users read the following operation procedures for the control panel The procedure for obtaining a measurement is identical and helpful points presented in the manipulation of the package will be useful Operation 11 8 3 Preparation for Measurements The ExpressCube 265 should be powered up and the ExpressCube 265 control panel display finished the initial system check Prior to starting measurements it is recommended that the platform and sensors be wiped with a damp rag to remove any accumulated dirt and or debris Select the units and dimensional factor if used for measuring the parcel 4 Zeroing the ExpressCube 265 The ExpressCube 265 will not record any measurements unless the platform has recorded the Zero condition weight of the platform in an idle condition prior to a package being placed on the platform After verifying that the measurement platform is empty press the ZERO function button on the ExpressCube 265 control panel The Blue LED under the platform will light and a zero condition will be indicated by the word ZERO on the display of the ExpressCube 265 control panel The Zero condition display for both of the ExpressCube 265 control panels is show in Figure 8 2 Figure 8 2 ExpressCube Controller Display Gross Weight Length Width Height Print Device 123 Dimensional Weight 0 00 Zero Tan 0 00 Ib 0 0 in 0 0 in 0 0 in am G Gross Weight Length Width Height f i
34. rtant to realize that Dimensional Weight is meaningless unless the Dim Factor used to obtain it is known For this reason Dimensional Weight that is acquired will be recorded with the Dim Factor used to calculate it Similarly the Dimensional Weight and Dim Factor will be sent in the data that accompanies the measured data and scan code optional NOTE Since Dimensional Weight is a calculated weight units are not displayed to prevent confusion with actual weight Dimensional Weight is always the same units as actual weight The greater weight indicator on the ExpressCube 265 control panel is a visual aid to the user to quickly identify the greater of measured or calculated Dimensional Weight The indicator is not sent with the acquired data The greater weight indicator for each of the ExpressCube 265 control panel is shown in Figure 8 7 0 00 Ib Greater Weight Indicator Greater Weight Indicator Arrow Red Text Figure 8 7 Greater Weight Display 8 8 Acquiring the Measurement Data Manual Operation To record the measurement of the box on the ExpressCube 265 activate the ACQUIRE button on the ExpressCube 265 control panel Alternatively if equipped the handheld scanner will activate the Acquire sequence while reading the bar code on the package The acquired data will be displayed on the ExpressCube 265 control panel display If the data is not recorded an audible beep will be heard See Section 8 7 on page 13
35. s 0 05 difference is not large enough to affect dimensional weight readings The user can input another DIM Factor of 6000 cm kg if desired and choose from two different Dim Factor selections depending on the units selected Appendix Dimensional Weight amp DIM FACTOR 21 Hardware Warranty Statement Rice Lake Weighing Systems RLWS warrants that all RLWS brand equipment and systems properly installed by a Distributor or Original Equipment Manufacturer OEM will operate per written specifications as confirmed by the Distributor OEM and accepted by RLWS All systems and components are warranted against defects in materials and workmanship for two 2 years unless otherwise stated RLWS warrants that the equipment sold hereunder will conform to the current written specifications authorized by RLWS RLWS warrants the equipment against faulty workmanship and defective materials If any equipment fails to conform to these warranties RLWS will at its option repair or replace such goods returned within the warranty period subject to the following conditions Upon discovery by Buyer of such non conformity RLWS will be given prompt written notice with a detailed explanation of the alleged deficiencies Individual electronic components returned to RLWS for warranty purposes must be packaged to prevent electrostatic discharge ESD damage in shipment Packaging requirements are listed in a publication Protecting Your Components From Sta
36. s a weigh scale when an object is detected on the platform that cannot be accurately dimensioned The ExpressCube 265 unit acting as a weigh scale will indicate N A on all measurements and calculations based on dimensional measurements See Figure 8 12 and 8 13 Only the device number weight and scan code optional are recorded during the Acquire sequence To acquire and record a weight use the same procedure and options as described in the previous sections for obtaining and recording dimensions lb GROSS WGT VALID WGT amuse DIM FACTOR 1 H NZ Ain Figure 8 12 Weigh Only Display Acquire 10 30ib N A in N A in N A in Gross Weight Length Width Height Print Device 123 Dimensional Weight N A Zero 10 30ib N A in N A in N A in Gross Weight Length Width Height Dim Factor 79 9 Ing 0 X w mig Device 123 Dimensional Weight N A Settings Scan Code A17130649217 Valid OK Weight Figure 8 13 Sizelt Weight Only Display Operation 15 The ExpressCube 265 is a sealed certified device that does not require any internal periodic maintenance In the event that the unit has incurred physical damage that may affect the operation of the unit it should be sent back to an authorized service center for repair and recalibration 9 1 Cleaning Excluding the Sensor Lenses To maintain the optimum performance of the ExpressCube 265 the unit should be periodically cleaned to remove any build up of d
37. sitioned for measurement NOTES The ExpressCube 265 control panel display will continue to hold the acquired data until the box is removed After a successful measurement is acquired and sent the valid measurement indicators both on the front panel of the main unit and the ExpressCube 265 control panel are held until a new measurement procedure is started The successful acquired and sent measurement display for both of the ExpressCube 265 control panels is Shown in Figure 8 10 and 8 11 below Figure 8 10 ExpressCube Controller Display Acquire 6 24 Ib 1 8 4 in 1 2 6 in 1 3 0 in Gross Weight Length Width Height Pp i Device 123 Dimensional Weight 1 7 49 zero 6 24ib 18 4in 12 6 in 13 0 in Dim Factor 70am Te Gross Weight Length Width Height civ 3 Device 123 Dimensional Weight 1 ty f 4 9 Settings Scan Code 077472131679 USB Valid Valid On Weight Dimension Figure 8 11 Sizelt Display 8 11 Using the ExpressCube 265 as a Weigh Scale Only The ExpressCube 265 can be used to measure the weight of non cuboidal objects or cuboidal objects that physically exceed the dimensioning specifications of the machine This feature allows the user to determine weight on courier documentation paks odd package shapes including shipping cylinders etc Place the package on the ExpressCube 265 platform to physically limit as much package over hang as possible The ExpressCube 265 will automatically reconfigure itself a
38. tic Damage in Shipment available from RLWS Equipment Return Department Examination of such equipment by RLWS confirms that the non conformity actually exists and was not caused by accident misuse neglect alteration improper installation improper repair or improper testing RLWS shall be the sole judge of all alleged non conformities Such equipment has not been modified altered or changed by any person other than RLWS or its duly authorized repair agents RLWS will have a reasonable time to repair or replace the defective equipment Buyer is responsible for shipping charges both ways In no event will RLWS be responsible for travel time or on location repairs including assembly or disassembly of equipment Nor will RLWS be liable for the cost of any repairs made by others THESE WARRANTIES EXCLUDE ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE NEITHER RLWS NOR DISTRIBUTOR WILL IN ANY EVENT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RLWS AND BUYER AGREE THAT RLWS SOLE AND EXCLUSIVE LIABILITY HEREUNDER IS LIMITED TO REPAIR OR REPLACEMENT OF SUCH GOODS IN ACCEPTING THIS WARRANTY THE BUYER WAIVES ANY AND ALL OTHER CLAIMS TO WARRANTY SHOULD THE SELLER BE OTHER THAN RLWS THE BUYER AGREES TO LOOK ONLY TO THE SELLER FOR WARRANTY CLAIMS No terms conditions understanding or agreements purporting to modify the terms of this warrant
39. ust and dirt The black metal areas should be cleaned separately from the sensing strips Use a damp cloth with a mild detergent and rinse with a clean damp cloth Hand pumped sprayers can be used Apply a non corrosive cleaner to stubborn areas but care should be exercised to keep spray from the sensor strips NOTES Do not use any volatile liquids to clean the surface This is an electronic device and trapped fumes in the enclosure could be ignited by the electronic circuitry Do not use any pressurized liquid source e g water hose steam jet etc to clean the unit 9 2 Cleaning the Sensor Lens It is important to keep the sensor lenses clean and free from any debris that may obscure the package from sensors Use a soft clean cloth with commercial glass cleaner to clean the surface of the lens NOTE Do not use abrasive or dry cleaners on the lens 9 3 Replacing the Sensor Lens If a sensor lens becomes foggy opaque from wear cracked or broken it should be replaced All three lenses have a cover to permit safe and quick replacement of the lens The covers are held on by two screws and the locations are illustrated below Screws 3 I Cover Sensor Lens Cover Removal Sensor Lens Removal Points Figure 9 1 How to Replace the Sensor Lens 16 ExpressCube 265 User Manual 10 0 Troubleshooting The ExpressCube 265 is a multi dimensional precision instrument designed to work in a variety of working environme
40. xpressCube Controller The use of the ExpressCube controller only requires the appropriate electrical connection as described in the section External Device Ports on page 5 The installation of the SizeIt software is not required Proceed to Power Up on page 8 of this manual 4 2 Computer Control The use of a computer to control the ExpressCube 265 system will require the installation and use of the Sizelt software Connect the USB cable as previously described and follow the instructions outlined in the SizeIt Software Installation on page 7 NOTES In this manual the term control panel will reference the device used to control the ExpressCube 265 system For example ExpressCube controller or local computer running Sizelt software When the ExpressCube controller is used to control the ExpressCube 265 the USB port is still active and can be used by a trained technical or administration personnel to service the unit 6 ExpressCube 265 User Manual 50 Sizelt Software Installation The Sizelt software allows a local computer to operate and gather data from the ExpressCube 265 with the USB port This software must be installed and the USB connected prior to powering up the ExpressCube 265 The software is not required if the ExpressCube controller is used to control the countertop unit 5 1 Minimum Computer Requirements e Minimum 512 meg of available RAM e Pentium IV or better 2 0 GHz or better
41. y shall have any legal effect unless made in writing and signed by a corporate officer of RLWS and the Buyer 2010 Rice Lake Weighing Systems Inc Rice Lake WI USA All Rights Reserved RICE LAKE WEIGHING SYSTEMS e 230 WEST COLEMAN STREET e RICE LAKE WISCONSIN 54868 USA 22 ExpressCube 265 User Manual WEIGHING SYSTEMS 230 W Coleman St Rice Lake WI 54868 USA U S 800 472 6703 Canada Mexico 800 321 6703 International 715 234 9171 www ricelake com 2010 Rice Lake Weighing Systems PN 115839 09 10
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