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1. 6 If the approaches listed above fail to resolve the issue consult your nearest Sony dealer Symptom Cause Remedy Your WALKMAN cannot charge the battery e The USB cable is not connected to a USB connector on your computer properly gt Disconnect the USB cable and then reconnect it gt Use the supplied USB cable The battery is charged in an ambient temperature out of the range of 5 C 41 F to 35 C 95 F gt You cannot charge the battery when the icon appears Charge the battery in an ambient temperature of 5 C 41 F to 35 C 95 F The computer is not on gt Turn on the computer Your computer has entered Sleep or Hibernation status gt Release the computer from Sleep or Hibernation status A USB hub is being used gt Connecting your WALKMAN via a USB hub may not work Connect your WALKMAN to your computer using the USB cable supplied The operating system installed on the computer is not supported by your WALKMAN gt To charge your WALKMAN connect your WALKMAN to a computer with the operating system that is supported by your WALKMAN You have not used your WALKMAN for more than a year gt Depending on the conditions under which your WALKMAN is used the battery may have been deteriorated Consult your nearest Sony dealer Connected USB The player cannot be operated or Connected USB MTP The pl
2. SONY Contents Transferring Music How to Install the Bundled Software User Guide included How to Use your WALKMAN How to use the Home menu Home menu Please check the items in the package From CDs etc using Media Go Xe ae The Home menu appears when you press the HOME button The Home menu is the O WALKMAN 1 1 Connect your WALKMAN to your com pute r Hint starting point to play audio search for songs changing settings etc Q u ic k St a rt G u i d e C Headphones 1 d nie a WALKMAN Guide and Media Go tron th start meni displayed by From the Home menu you can select the desired item on the screen by touch screen C Earbuds Size S L 1 2 gt e If you delete the Setup exe file in your WALKMAN by formatting the built in flash operations O USB cable 1 gt memory of your WALKMAN copy Setup exe file and Install folder from the Tap an icon item control button etc on the screen to operate your WALKMAN SensMe Ch i How to Install the Bundled Software piece E Backup folder on the computer to your WALKMAN Connect your WALKMAN Also drag up or down to scroll through a list and flick to scroll quickly th
3. arging the Battery gt r NE z ee ka e z The install wizard appears O User Guide The ey of your WALKMAN is recharged while your WALKMAN is Settings Pace J x Music Unlimited For detail t ach IL refi H Install the Bundled Sofi U e When you execute Setup exe the Setup exe file stored in the The following contents can be viewed in your web browser connected to a running computer ae etal i ve a to install refer to How to Install the Bundled Software User Storage Media folder of your WALKMAN is copied to your Details on how to use your WALKMAN c Go to song uide included CD computer for backup and WALKMAN Guide and Media Go are How to use software to transfer content to your WALKMAN Charain playback screen A b t Wi d Oo t Syst Media Go does not support contents that use digital rights management installed to your comp tet ERN AE a O Cust Registration Link About the manuals ou indows Uperating system technology WM DRM for Windows Media If you transfer WM DRM 4 Foll th inst ti oO Beat ae 9 cin i About In addition to this Quick Star E Guide this model is accompanied by the User eon io sed contents use Windows Media Player Refer to Specifications Specifications ollow the on screen Instructions COTES EE P Sears FON vy 2 hours Guide HTML document which you can view from the WALKMAN Guide Make sure that the OS is Windows XP Service Pack 3 or later Win
4. ayer cannot be operated does not appear when connected to the computer with the USB cable supplied The computer does not recognize your WALKMAN e The USB cable is not connected to a USB connector on your computer properly gt Disconnect the USB cable and then reconnect it gt Use the supplied USB cable e A USB hub is being used gt Connecting your WALKMAN via a USB hub may not work Connect your WALKMAN directly to your computer using the USB cable supplied e The USB connector on your computer may have a problem gt Connect your WALKMAN to another USB connector on your computer Symptom Cause Remedy Connected USB The player cannot be operated or Connected USB MTP The player cannot be operated does not appear when connected to the computer with the USB cable supplied The computer does not recognize your WALKMAN Continued e When you use your WALKMAN for the first time or when the battery is low it may take your WALKMAN about 30 seconds to display the message after connected to a computer This is not a malfunction The software authentication may be performed and it may take rather a long time Wait for a while The software installation has been failed gt Reinstall the software by using the installer The imported data will remain untouched The computer is running another software other than the one used fo
5. dows Vista Supported file format in the User Guide HTML document to check if your After executing Setup exe the WALKMAN Guide shortcut appears O Other useful Links gt Charging T For details refer to How to Install the Bundled Software User Guide Service Pack 1 or later or Windows 7 WALKMAN support WM DRM contents on the desktop of your computer Includes link information etc on the download site included 1 Compatibility mode for Windows XP is not supported The bundled items differ depending on the country region of purchase Fully charged For details on transferring music videos photos or podcasts refer to the User 5 Double click e WALKMAN Gu ide on the SAEN Guide The User Guide can be readily viewed from the WALKMAN Guide desk U he WALKMAN Guid Q Hint es top to start the ulde e After executing Setup exe you can use the free space in the Storage Media folder Turning your WALKMAN On and Off more effectively by formatting the built in flash memory of your WALKMAN To 7 p ormat the built in flash memory of your WALKMAN see To initialize format your o turn on ress any button ae ens a a oa refer to the User Guide f he Wan finch voryout aah lize f iy T P yb mended Lhe MACE WALKMAN on the backside To turn off Press and hold the HOME button acc 44415 379411 Parts and Controls Touc
6. h screen Touch tap an icon item control button etc on the screen to operate your WALKMAN Microphone Use to make voice recordings HOME button Press to display the Home menu Press and hold to place your WALKMAN into standby mode 4 Headphone jack WM PORT jack Connect the USB cable supplied or peripheral devices not supplied 6 Haa gt P 1 buttons Bluetooth indicator VOL button 9 HOLD switch Il button Strap hole RESET button Use a small pin etc There are tactile dots Use them to help with button operations Troubleshooting If your WALKMAN does not function as expected try the following steps to resolve the issue 1 Find the symptoms of the issue in Troubleshooting in the User Guide HTML document and try any corrective actions listed For details on connecting to a computer see the tables on the right 2 Connect your WALKMAN to your computer to charge the battery You may be able to resolve some issues by charging the battery 3 Press the RESET button witha RESET button small pin etc Before resetting your WALKMAN check that no song video etc is being played back You can then reset your WALKMAN safely 4 Check information on the issue in the Help of each software 5 Look up information on the issue on one of the customer support Web sites About the customer support Web sites see For the latest information
7. r transferring gt Disconnect the USB cable wait a few minutes and reconnect it If the problem persists disconnect the USB cable restart the computer and then reconnect the USB cable Your WALKMAN becomes unstable while it is connected to the computer When double clicking Setup exe to install the bundled software Setup exe does not execute and the Properties window opens e A USB hub or USB extension cable is being used gt Connecting your WALKMAN via a USB hub or extension cable may not work Connect your WALKMAN directly to your computer using the USB cable supplied Install the bundled software after installing Windows Media Player 11 or later For details on Windows Media Player refer to the following web site http support microsoft com To initialize format your WALKMAN You can format the built in flash memory of your WALKMAN If the memory is formatted all files including the User Guide HTML document will be erased and all setting values returned to their defaults Be sure to verify the files stored in memory prior to formatting and then export any necessary files to the hard disk of your computer or other device beforehand 1 Press the HOME button to display the Home menu 2 Select Settings Common Settings Reset Format Format Yes Yes in this order When initialization finishes Memory formatted appears Do not format the buil
8. rough a ensMe hannels s Voice Recording u s 2r gt to the computer on which to install and follow the above procedure from step 1 to list or thumbnails How to Use Your WALKMAN Use when connecting your WALKMAN to the cradle not supplied etc Jd install After installing delete Setup exe file and Install folder from your FM Radio sS i i USB cable supplied ee F A Tapping to select Dragging to scroll Flicking to scroll quickl D Media Go supports data transfer from iTunes 10 to your WALKMAN The backup data is preserved in the following C drive on your computer by the default pping gging g quickly Photos VN Videos lt J install setting ai Ao unaLkmans NEE EET TETE By drag and drop using Windows Explorer 2 Select the followi ng order with the computer CnP ee ee ee Music aD P Fi 86 isple i s 3 CO Software m ee Select start My Computer or Computer WALKMAN Program HIRE eee may RECEP ee gepending o7 Ihe computer HOME button ca Playli gt Q me Bluetooth i Hed Z K Medial aylists a WZ uetoo NWZ A864 A865 A866 A867 The software is stored in the built in flash memory of your WALKMAN and BUuUb Storage z e I I includes the following items A D gt 3 g What can you do with the WALKMAN Guide Podcasts 2011 Sony Corporation Printed in Malaysia ei Guid PEBER Double click Setup exe The WALKMAN Guide includes the following items Ch
9. t in flash memory using Windows Explorer If you format the built in flash memory format it on your WALKMAN Precautions About the headphones e Avoid playing the unit at so loud a volume that extended play might affect your hearing e Ata high volume outside sounds may become inaudible Avoid listening to the unit in situations where hearing must not be impaired for example while driving or cycling License and Trademark Notice Refer to the User Guide HTML document Excessive sound pressure from earphones and headphones can cause hearing loss Do not expose the batteries battery pack or batteries installed to excessive heat such as sunshine fire or the like for a long time Rated current consumption 500 mA For users in France When replacing the headphones earphones please refer to the model of the headphones earphones adapted to your unit that appears below MDR EX0300 At high volume prolonged listening to the personal audio player can damage the user s hearing a Owner s Record The model and serial numbers are located on the back of the player Record them in the space provided below Refer to these numbers in the spaces whenever you call upon your Sony dealer regarding this product Model No Serial No cE Hereby Sony Corp declares that this equipment is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC For details please access the follo
10. wing URL http www compliance sony de Norway Use of this radio equipment is not allowed in the geographical area within a radius of 20 km from the centre of Ny Alesund Svalbard For the latest information If you have any questions or issues with this product or would like information on compatible items with this product visit the following web sites For customers in the USA http www sony com walkmansupport For customers in Canada http www sony ca ElectronicsSupport For customers in Europe http support sony europe com DNA For customers in Latin America http www sony latin com index crp For customers in other countries regions http www sony asia com support For customers who purchased the overseas models http www sony co jp overseas support
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