1 - REALEX International SK
Contents
1. 1 Total Sales 2 Groups 3 Departments CUSTOMER LOGO 4 Articles 5 Tax Totals System Report 6 Tendering Functions 7 Drawer Totals Period 1 Standard 8 PO and RA 9 Discount Functions Departments 10 Corrections pepe 11 Foreign Currencies Coant 12 Balance Functions Guanti 13 Table Totals Amount 14 Table Items Dept 2 15 Menus CCoun 16 Price Levels Quanti 17 Transactions Amount 25 00 18 Special Itemizers 19 Action Tables 20 Stock Control 21 Room Totals 22 Room Items 23 Account Totals 24 Account Items X Counter 000001 32 QUORION Data Systems GmbH 9 2 User Reports User reports are freely programmable report lists containing several system reports Hence you have the possibility to create your individual reports While programming the POS you can define what data should be printed in the Daily Report for instance Later you only need to call one user report instead of manually selecting several different system reports If you press the key ENTER in mode X or Z you will receive a list of all available user reports Now you can select one report with the cursor keys and confirm by pressing ENTER again Alternatively you may also enter the number of a system report directly on the ENTER key Please note the programming of the system keys By default the ENTER key is located on the Cash key Flowchart CUSTOMER LOGO Daily Report Tota2. Suppose this PLU is located at record number 5 the register will put 10005 as key code which is also shown on the display When you enter 123 the register will program key code 123 USING PLU S WITH SCANCODES IN COMBINATION WITH BALANCES On the Balance the Index Number of the PLU is stored so at the moment it is NOT ALLOWED to create or delete PLU when there are still balances open because the sequence of the index file will be changed which will result in wrong PLU on invoices 10 5 Program Version and Test Routines The QMP 5000 series have a set of test routines built in to check certain hardware components and_ receive information about the installed drivers and software F 1v WE E version P QC061010 C OMP 5000 Enter the test number in mode P and confirm with the key RAM 8192K TYPE Please note the programming of the system keys SERIAL 1234567 By default the TYPE key is located on the key PLU MAC 00 16 4B 00 01 OD The following test routines are available 302 Display Test 305 Print out Program Version 306 Init printer 400 Transaction Test Direct Sale 401 Transaction Test Tables Example Print out the actual software version only in P mode Slelzt d 40 QUORION Data Systems GmbH 11 Training Mode The training mode is used to test all functions of the QMP 5000 series without adding the turnover to the reports The report memory will not be changed and
3. for this purpose The connection can be established via RS232 USB or LAN Connection via RS232 By default RS232 port 1 is prepared for PC communication with 57600 baud Please note that you will probably need an adapter cable from the RJ45 connector of the QMP 5000 to DSUB 9 on PC see chapter 2 4 4 If your PC does not have an RS232 port you may use a Serial to USB converter For the RS232 connection you need a standard 9 pin cross wired cable with female DSUB connectors which have all signals connected 10 QUORION Data Systems GmbH i 00000 0000 006000 0000 PC DSUB9 female AMP DSUB9 female VCC Pin 1 Pin 1 VCC RxD Pin 2 SA EE Pin 2 RxD TxD Pin 3 Pin 3 TxD DTR Pin 4 Pin 4 DTR DSR Pin 6 Pin 6 DSR RTS Pin 7 lt a Pin 7 RTS CTS Pin 8 Pin 8 CTS Pin 9 Pin 9 SHLD SHD OO SHLD SHLD Connection via USB If you want to use USB you need to install a driver on your PC first This driver will create a virtual COM port in your Windows system Please follow these steps to install Switch on the QMP 5000 Connect the cash register to the PC using a standard USB device cable Wait for the Windows message New hardware found Select the driver files stmcdc inf and usbser sys from your local drive The installation will now run automatically Please note that system parameter 1 in the cash register PC port has to be re programmed to 16 for U
4. 10 4 Scanning CREATING ITEMS in Transaction Mode When Option 79 is set the register will prompt for creation of an article when not found If you want to create it you must confirm by pressing the SUBTOTAL key or abort by pressing CLEAR Note that you can press the CLEAR key at any stage to abort The register will now prompt for 1 The PRICE which you must enter on the SUBTOTAL key 2 The Department which you must enter on the SUBTOTAL key 3 The Descriptor when Option 80 is set which you must enter on the SUBTOTAL key 4 Now the article is registered Note From Release XX030605 on it is also possible to enter the PRICE directly on a fixed DEPARTMENT key instead of entering the price and department on the subtotal key CREATING ITEMS in Program Mode When you are in Program Mode 20 PLU programming you can scan the code or enter the code on the X key When not found the register will ask you for creation which must be confirmed by pressing the CR User Report key DELETING ITEMS in Program Mode 38 QUORION Data Systems GmbH When you are in Program Mode 20 PLU programming can also delete codes When you enter ZERO on the X key the register will ask you if you want to delete the current code which must be confirmed by pressing the CR User Report key Note that the records are only marked for deletion so they will only free up their space after PLU FILE MAINTENANCE PLU FILE MAINTENANCE When using scan codes the regi
5. PLU 1 with compulsory condiment Ed En 9 Reports The GMP 5000 series offer a wide range of reports to collect and monitor your sales data All functions of the system have their own report memory in four periods They can be checked separately as system reports or combined as free programmable user reports The report memory of each function does not only contain the total sum but also information about clerks and time periods All reports can be performed as X or Z Both types contain the same information The X report can be printed as a temporary report at any time because the report data will not be cleared The Z report is a final report after printing the data the report memory will be cleared 31 QUORION Data Systems GmbH 9 1 System Reports Each function of the POS has its own system report which is permanent in the software Depending on the configuration this report can contain different information such as customer count quantity and amount If you press the key SYS in mode X or Z you will receive a list of all available system reports Now you can select one report with the cursor keys and confirm by pressing SYS again Alternatively you may also enter the number of a system report directly on the SYS key Please note the programming of the system keys By default the SYS key is located on the key Coupon Flowchart The following system reports are available
6. aa 31 9 REPONS eere Eepe aeee aa S aSa e ea a aa E 31 9 1 System Reports sea emban 32 9 2 User E ln 33 9 3 Electro ad GILL PAA AAAH 34 9311 Text lt ae ea mah 34 9 3 2 Binary Pormal AKA AARAL 35 10 Programming PAA AA AA AA 35 10 1 Programming of Date and Time oooooo oo 35 10 2 Easy RTR ele E 36 10 3 File Programming om se ama ea maan 37 10 4 Sea en AA AA 38 10 5 Program Version and Test Routines oooo oom 40 11 Training Mode aa 41 12 Instructions for US o oo oo 41 12 1 Thermal printer paper insertion oooooooooo oa 41 12 2 Power Supply and Interfaces ooooo oom anna 42 keine E 42 12 4 Service and Maintenance ooooooooooo oo ooooococoomocooocoomomocoocoocomcememkn 42 13 Information on the Electromagnetic Compatibility and Safety 43 QUORION Data Systems GmbH 1 Safety Precautions This section presents important information intended to ensure safe and effective use of the QMP 5000 series Please read this section carefully and store it in an accessible location Be sure the voltage of your main power net corresponds to the input voltage printed on the rating plate of the system Do not connect power adapters from other manufacturers Use this product only for its intended application Improper usage may lead to equipment damage fire or shock Be sure your power cable meets the relevant safety standards and includes a power system ground terminal PE termin
7. and actions can be assigned to each single clerk in the reports Furthermore it is possible to define individual access rights for each clerk e g for refund or program modifications Sales persons are employees who do not work directly at the POS but their sales data should also be saved in the reports This can be used to calculate commissions for instance To sign in a clerk or sales person you may use either a Dallas Key or the keyboard The key has the advantage of security because each key is unique and cannot be duplicated To sign in simply place your key on the respective magnetic lock As long as the key is attached you are logged into the system If you remove the key you will automatically log out The QMP 5000 series is blocked until a clerk signs in again To sign in with the keyboard it is necessary to have a dedicated clerk button on the keyboard If you push this key you will see a list of all programmed clerks Use the scroll keys or enter a number to select a certain clerk Alternatively you may also enter the clerk number directly on the clerk button or define a dedicated key for each clerk Depending on the programming it may be necessary to enter an additional code number to sign in Example Cem Re gt Clerk gt Enter E Clerk code number DN LN 17 QUORION Data Systems GmbH 4 2 Register a Department Department keys may be used either to enter free prices or to select PLU s from a list If
8. the operation will be automatically finalized with the Cash key or can be continued as a normal receipt Example 25 00 EUR Received on account Lel A Ta LIEN TE 25 00 Example 25 00 EUR Paid out Lel 15 Tg SEEN CT TON e 25 7 00 26 QUORION Data Systems GmbH 7 Using Shift Levels 7 1 PLU Department Shift The PLU department shift is a preset function to switch all article and department keys to a second level This is done by adding a pre programmed offset to the actual PLU or department number Please note that the shift is valid for the very next item it will be automatically reset after entry It is also possible to block the shift for either PLU s or departments 7 2 Price Shift The QMP 5000 series allows for more than one sales price for each PLU This is a useful function for special occasions such as Happy Hour or item promotions You may program an automatic price shift based on a time period or manually change the price shift via key entry First select the price level by pressing the corresponding key Then enter the PLU Depending on the programming the price level will be reset automatically after an item a transaction or not at all In that case you must reset the price level manually by choosing another keyboard level By using price levels it is also possible to realize tax shifts In such a case the second price level has the same price but a different tax rate Example Shift to pr
9. 25 Depending on the programming the Multiplication key 4912345678901 can also be used for division First enter the numerator and 0 2 PLU 2 press the Multiplication key Now enter the divider and press Multiplication again Finally select the corresponding PLU or department CUSTOMER LOGO 11 2 Total Cash Example Register 5 x 3 50 EUR in department 1 Dan aon Example Register 3 x PLU 25 Example Register 3 x the scan code 4912345678901 XA Scan X 4912345678901 TT Example Register 1 5 of PLU 2 20 QUORION Data Systems GmbH 4 7 Holding a Sale The Hold function is used to temporary save an open receipt e g because a customer has to stop the registration of his items and you wish to tend on the next customer Press the Hold key to save the open receipt By pressing the Hold key again and the old receipt will be recalled On Hold CUSTOMER LOGO PLU 1 Please note that all transactions on hold must be closed before a Z report can be performed _ MER L HOLD CUSTO OGO LN Recall PLU 2 Total Cash 4 8 Tendering in Local Currency Any sale will be closed by entering a payment media key There are keys for various tenders programmed on the keyboard usually CASH CHECK and CARD Additional tenders may be programmed if necessary It is recommended to press the Subtotal key before tendering to have the possibility to c
10. OUORION Data Systems GmbH User Manual Electronic Cash Register QMP 5000 series QUORION Data Systems GmbH designed tv succeed Dear valued customer On behalf of our proud company we wish to welcome you to the QUORION family of fine business machines We sincerely hope you will appreciate the many benefits of being associated with a distinguished product name that represents both quality and commitment to customer satisfaction The QUORION QMP 5000 series is fully customizable and yet simple to operate Users can easily adapt it to any type of retail scanning or hospitality system Moreover our dynamic software generates a compatible environment for a wide array of peripheral devices It is exactly this versatility and quality that has made us successful among our multinational customers It is therefore with great pride that we look forward to continuing our close collaboration with our customers Your QUORION Team QUORION Data Systems GmbH Index 1 Safety Precautions sa 5 2 General LC UE AA 6 2 1 Technical data AANI NAKABABA AA 6 2 2 Ali AAP APA 7 2 3 Operaling MOS AA ANNA 8 24 TE 9 24 1 Pin Ag Men AA AA eecett 10 2 4 2 Connection to E 10 2 4 3 Connection to Pte ka 12 2 4 4 Adapter Cable for RS2I2 aa aan 14 2 9 Keyboard oem AA 14 2 6 Names of Keys and Their Function oom 15 3 Getting Started sn am aa maa 17 4 Sign in and Register aka 17 4 1 Sign in a Clerk Sales Persona kaan 17 4 2 Reg
11. SB communication This will activate the USB communication but de activate RS232 for PC The communication between PC and QMP 5000 will run with 12 MBit s USB full speed 11 QUORION Data Systems GmbH Connection via LAN In order to activate the Ethernet port for communication you must program a valid IP ADDRESS in the cash register This can be done in P Mode by entering 97 on the TYPE key The address consists of the three values IP BASE ADDRESS SUBNET MASK and DEFAULT GATEWAY The IP base address is the number of the register in the Ethernet network Please note that any address of the network must be unique to avoid conflicts with other devices The subnet mask is used to specify the address range of the local network It depends on the local network In most cases it is set to 255 255 255 0 which means that the first 3 parameters specify the LOCAL network and the last the device in the network The Default Gateway is the address of the ROUTER when used When the IP address is not on the LOCAL network checked by SUBNETMASK this address will be used instead Please note that the programmed address must fit to the network settings in your PC For further information please check the additional programming guides or ask your local dealer and network specialist 2 4 3 Connection to printer For the connection between a QMP Cash Register and an external printer you need a standard 9 to 25 pin cross wired printer cable with one 9 pin
12. This function is mainly used in hospitality settings in order to save and sort all items per table Furthermore it can be used in hotels to save room accounts or in retail applications to save accounts per customer The QMP 5000 series therefore support three independent memory configurations for tables rooms and accounts The functionality of these configurations is same Therefore they are all assigned to Balance functions In this manual all functions are described under the heading of tables However all of them are operated the same way regardless it they are tables rooms or accounts To save a table assign a certain number to the open receipt Usually this number must be entered before the initial order Depending on the programming it is also possible to enter this number at the end of the transaction and book the receipt to tables afterwards You may either enter the table number directly and press the Table key afterwards or press the Table key first and select a table number with the cursor keys thereafter Example Open table 1 age Example Select table from the list TABLE Pal 23 EZ ras rast el Once you completed the current order you may close the table by pressing the Table key again All items are saved to the table memory now Depending on the programming certain items will be sent to the kitchen printer 28 QUORION Data Systems GmbH 8 2 Print the Invoice To invoice a table you mu
13. Void key and then enter the item which should be cleared You can also use a 1 PLU 1 barcode scanner to enter the item number 1 PLU 2 VOID Example Void PLU with scan code 4912345678901 it PLUL 1 Total Cash Example Void 3 50 EUR from department 1 Please note that only those amounts can be voided which were previously entered oa 23 QUORION Data Systems GmbH 5 4 Refund A refund is used to return previously sold items The PLU s CUSTOMER LOGO will be added to the stock and the money is returned to the customer The turnover in the reports will be corrected To refund an item press the Refund key first and then the item to be returned The Refund key has to be pressed before each item if more than one item is being returned After refund the receipt can be continued with normal sales or can be closed with a payment media Example Refund of PLU 1 and 2 SO la ED Example Exchange of PLU 1 and 2 Eet IA EN Example Refund of 3 50 EUR from department 1 4 13 s loloL 5 5 Transaction Refund The function Transaction refund operates just as the Refund function The difference is that the POS does not automatically return to normal sales mode after each item but stays in refund mode until you finish the receipt with a payment Press first the key Transaction Refund and then enter all items which should be returned Please note that i
14. al Otherwise shock may result Never attempt to stretch the cables to enable a connection The power cable and DC cable must have adequate slack at all times during use Do not connect to electrical outlets close to devices that generate voltage fluctuations or electrical noise In particular stay clear of devices that use large electric motors Never insert or disconnect the power plug with wet hands Doing so may result in severe shock Always connect the DC cable before plugging the power cable into the wall outlet When disconnecting the DC cable hold it firmly at the connector area Do not tug on the cable itself Never attempt to repair this product yourself Improper repair work can be dangerous Never disassemble or modify this product Tampering with this product may result in injury fire or electric shock Be sure to set this unit on a firm stable horizontal surface Product may break or cause injury if it falls Keep the system away from all conditions which may cause damage fire or accidents Direct sunlight high temperature and humidity extreme changes in temperature heating and cooling equipment or humidity volatile materials high levels of dust vibration and impact Keep away any liquids from the system If water or other liquid spills into the equipment unplug the power cable immediately and then contact your dealer for advice Continued usage may lead to fire or shock To prevent possible harm to
15. all counters remain constant Please note that in this mode all receipts will be automatically marked as Training In order to access the training mode a pre programmed training clerk must be signed in Training mode will remain activated until a new clerk is assigned You will have full access to all registration and programming functions for testing and training purposes 12 Instructions for Use 12 1 Thermal printer paper insertion 1 Turn the Cash Register on 2 Using scissors cut the edge of the paper roll as shown below 3 Open the printer cover 4 Insert the paper roll with the correct direction 5 6 Hold both edges of the paper and insert it straight into the paper funnel 7 Close the printer cover To remove the paper roll follow the steps below Turn on the Cash Register and open the printer cover Cut the paper off between printer and paper roll Remove the paper roll from the bottom housing Press the FEED key to remove the remaining paper a ec Note Do not pull out the remaining paper in the opposite direction of the paper feed 41 QUORION Data Systems GmbH 12 2 Power Supply and Interfaces Please use the delivered power supply for the QMP 5000 series only The usage of other power supplies may damage your POS system No liability is accepted for such damages The interface connections should only be plugged if the system is switched off Please note also the maximum cable leng
16. and registrations all functions with manager authority easy programming P P Programming programming of all functions QUORION Data Systems GmbH 2 4 Interfaces The QMP 5000 series by default is equipped with 2xRS232 USB device and LAN interface Optionally you may add further 4xRS232 interfaces All RS232 interfaces support 5VDC on pin 9 as power supply for external devices like scanner display QuoriLog etc The USB port is only prepared for PC communication It is not to be used with USB devices like memory sticks scanners printers etc The LAN port may be used for PC communication and cash register network Location of the interfaces rear view 6 51 4T3 ol 1 211 USB device RS232 ports 3 to 6 optional Ethernet network LAN RS232 port 1 and 2 Location of the interfaces rear view AA On OFF USB Power supply LAN Cash drawer RS232 port 1 to 4 QUORION Data Systems GmbH 2 4 1 Pin Assignment RS232 Ports 1 to 6 5V DC max 0 5A RxD TxD DTR GND DSR RTS CTS 12345678 E pa O Or EON TX TX RX RX Ethernet Network Wer 12345673 USB Device i L DAN VCC USB NO USB PO GND SABON GND Magnet Sensor Magnet 24V n a GND Cash Drawer 1 und 2 QRUN 2 4 2 Connection to PC The QMP 5000 can be connected to a PC for programming reporting and back office QUORION offers a small software tool called QProg
17. e price of PLU 5 to 2 00 EUR gt looss fro Example Change description of PLU 5 to ABC BPLE Example Add 10 pieces to stock of PLU 5 slipt 36 QUORION Data Systems GmbH 10 3 File Programming Start programming either by entering the file number directly on the TYPE key or by pressing the TYPE key without entry and selecting the file from the programming window At the end of each line the file number is shown in brackets for reference Please note that files which are not activated in the configuration will not be shown The following files are available 1 Parameters 30 User Reports 2 Options 31 Balance Functions 3 Time Zones 32 Tables 4 Day of Week Zones 33 Rooms 5 Day of Month Zones 34 Accounts 6 Date Zones 36 Modifiers 7 Receipt Header 38 Endorsement Messages 8 Receipt Trailer 39 Keyboard 1 9 Slip Header 40 Macros 10 Slip Trailer 41 Menus 11 General Texts 42 Price Levels 12 Error Messages 43 Transaction Types 13 General Messages 44 Special Itemizers 14 Day Descriptors 45 Window Lookups 15 Month Descriptors 46 Condiments 16 Counters 47 Action Tables 17 Total Sales 48 Tare Table 18 Groups 49 Keyboard 2 19 Departments 97 IP Address 20 PLU 98 Password 21 Tax 99 Registers in network 22 Clerks 200 Create table map 23 Salespersons 201 Reset table map 24 Tenders 202 Remove all tables from map 25 Drawers 205 Read data from USB stick 26 PO RA 206 Write data to USB stick 27 Disc
18. eports and programming are not saved in the binary electronic journal To recall the last receipt press the keys PAGE UP or CURSOR UP in mode R or M Using the keys PAGE DOWN or CURSOR DOWN you receive the first receipt If you want to view a certain receipt just enter the receipt number before pressing PAGE UP or CURSOR UP After the initial recall you may use the scroll keys to navigate through the journal entries If you are in manager mode M you can print out a copy of the activated receipt by pressing the Subtotal key If you print a copy of a table invoice the endorsement message will be added automatically Example Search receipt number 15 and print out a copy DIII 10 Programming The programming of the AMP 5000 series is classified in two parts configuration and file programming First the reguested functions must be activated in the configuration This will allocate the memory for each function Then the pre configured functions can be filled with user data in the programming Please note that the configuration can only be done by PC with the software QProg It is not possible to configure the POS systems directly However the file programming can be done directly in X Z or P mode All functions which were configured before can be programmed This manual only gives a general overview of the programming If you have further guestions please check our website www guorion de for spec
19. female D Sub connector and one 25 pin male D Sub connector JI TO P 00000 0000 AMP DSUB9 female Printer DSUB25 male VCC Pint Pint RxD Pn2 Pin2 TxD TxD Ping Pin3 RxD DIR Ping Ping TS GND Pin5 EE Pin5 CTS Dep Pin6 Pin DSR RTS Pin 7 5 an Pin 7 GND CTS Ping Ping Pin 9 Pin20 DTR SHLD SHLD SHLD SHLD 12 QUORION Data Systems GmbH Please note that you will probably need an adapter cable from the RJ45 connector of the QMP 5000 to DSUB 9 on printer cable see chapter 2 4 4 If you want to make your own special cable for direct connnection to printer please note the following description 8 iE 4 Ab SC m AMP RJ45 Printer DSUB25 male VCC Pint Pint RxD Din D Pin2 TxD TxD Pin3 Fn3 RxD DTR Din A C Pin 4 RTS GND Pin 5 Pin5 CTS Dep Pin6 Pin DSR RTS Pin7 Pin7 GND cTS Phe se Pin8 Pin20 DTR SHLD SHLD SHLD SHLD 13 QUORION Data Systems GmbH 2 4 4 Adapter Cable for RS232 To connect standard peripheral devices you will need an adapter cable from the RJ interface of the QMP 5000 series to the D SUB connector of the external device Connect the original cable of the device to the D SUB connector of the adapter and put the other end of the adapter in the interface socket of the QMP 5000 You can order the spec
20. heck the subtotal and to enter the tendered amount The QMP 5000 series will then automatically calculate the change owed to the customer Example 1 00 Euro CASH payment CUSTOMER LOGO TA TIA T7 2 Cola 0 40 EL 2 Total LN AEN WN Tendered Cash Generally it is also possible to split the subtotal to different Change tenders After each tender the AMP 5000 series will show the short amount on the display Example 1 00 Euro CARD payment short CASH payment Geo Be fe 21 QUORION Data Systems GmbH 4 9 Tendering in Foreign Currency In addition to the local currency the QMP 5000 series can operate with different foreign currencies which are saved separately in the reports Just press the FCE key instead of Subtotal to convert the total amount in a pre programmed foreign currency On the display the new amount in foreign currency will now appear Select a tender as described above and the CUSTOMER LOGO 2 Col change amount will be calculated either in local or in Se foreign currency depending on programming 2 Total Example 1 00 Dollar CASH payment USD Tendered EUR SIE canas ZOO ZOO LN 4 10 Receipt On Off and Receipt Copy If a receipt does not have to be printed at all you may switch off the receipt printer by pressing the Receipt on off key To reactivate the printer simply press the Receipt on off key again In any case you can print a receipt copy by pressing
21. ial adapter cable from your local QUORION dealer If you want to make the connection yourself please note the following specifications 2 E 6 1 soo ie GMP RJ45 AMP DSUB9 male VCC Pin 1 Pin 1 RxD Pin 2 Pin 2 RxD TxD Pin 3 Pin 3 TxD DTR Pin 4 Pin 4 DTR GND Pin 5 Pin 5 GND DSR Pin 6 Pin 6 DSR RTS Pin 7 Pin 7 RTS CTS Pin 8 Pin 8 CTS Pin 9 VCC SHLD SHLD ui SHLD SHLD 2 5 Keyboard The keyboard consists of different keys The locations are freely programmable by your dealer according to your specific reguirements 14 QUORION Data Systems GmbH 2 6 Names of Keys and Their Function Key label Key name Key function Numeric Keys used for entering numbers kel Receipt Feed advances the receipt paper be Journal Feed advances the journal paper Clear clears incorrect entries and stops the error alarm m H Lee Error Correction deletes the last registration lt Q o Ps Void voids a previously entered transaction bs Multiplication Time multiplication division time display Clerk p E DD Clerk used to enter a preset clerk ID numeric code no ES O E Cc AA enter PLU Price Entry used to manually change a preset PLU price C7 O ES c OA PLU used to access preset PLU items Department used to enter items to the
22. ial programming manuals or ask your local QUORION dealer He will gladly help you 10 1 Programming of Date and Time Programming the date and time is achieved in mode P using the system keys DATE and TIME By default you will find it on the function keys Table Split and Invoice at QTouch or CARD at AMP 5000 series Enter the date in the format DDMMYYYY and confirm with the DATE key The new date will be activated immediately Enter the time in the format HHMM and confirm with the TIME key The new time will be activated immediately Example Set new time 8 00 only in P Le lo air 35 QUORION Data Systems GmbH 10 2 Easy PLU Programming The easy programming of PLU s is done in manager mode M only To program a PLU enter the code number of the data field you want to change and confirm with the Subtotal key The following codes are available Sales Price Cost Price Description Description 2 Department Link Add Stock Subtract Stock Minimum Stock DO JO Oo ob After selecting a data field enter the new value confirm it by pressing Subtotal again and choose a PLU to be programmed This can be done either by pressing a direct PLU key or by entering the number on the PLU key If you want to continue programming articles you may repeat the same steps To finish the programming mode press the key Subtotal without entry Flowchart Example Chang
23. ice level 2 and register PLU 1 lt Z Sa Price FLA K N de 7 3 Tax Shift As an alternative to the tax shift via price levels there is a preset function to activate or deactivate certain tax rates directly Just press the corresponding Tax key to activate or deactivate a certain tax rate Depending on the programming the tax shift will be reset automatically after an item a transaction or not at all In that case you must reset the tax manually by pressing the respective tax key again CUSTOMER LOGO 1 PLU 1 1 Total Example Shift to tax 3 and register PLU 1 Tax 3 EN LON 27 QUORION Data Systems GmbH 7 4 Keyboard Levels Keyboard levels are used to change the complete programming of the keyboard As a result it is not only possible to change PLU and department keys but all functions It is therefore very easy to activate time or season dependant actions and functions without re programming the POS Depending on the programming the keyboard level will be reset automatically after an item a transaction or not at all In that case you must reset the keyboard level manually by choosing another level with the corresponding key Please make sure to program keys for resetting the level in all keyboard levels Otherwise it is not possible to reset a certain level manually 8 Balance Functions Tables 8 1 Open and Close a Balance Tables are used to temporary store several open balances
24. ister a Deparment ama AABANGAN KANG ABANGAN 18 4 3 Register Pre Programmed PLUS o ocoooo ooo moooomooooommomccocomunssa tan 18 4 4 Erter a New PE sn am es am amanda 18 4 5 Create a PLU during the Sale W o oooooooooooooooooooooooooooooooocccccccmiama 19 4 6 Multiplication Division na 20 47 Holding a Sale AA AA AA 21 4 8 Tendering In Local GUrrendy oco oooooocooo mocca mama 21 4 9 Tendering In Foreign Currency ia ma maha 22 4 10 Receipt On Off and Receipt Copy ooo oom 22 411 Time and Date ma maksa 22 4 12 No Sale Open Drawer bni ae aan ank ama aa 22 5 COMECUONS se ea 23 5 1 Clearing of Inputs and Error MessageS iii 23 ES Error GEIER 23 EW e Miia AA AA AA AA 23 SOA PGMA ING ea aan ea en E Ka aa 24 5 5 Tra saction Bed ka aa 24 5 6 Transactlon Cancel a s aa 25 5 7 Tender COREE na 25 6 Discounts RA and PO ai 25 6 1 Percentage Discount Surcharge ooo oom 25 6 2 Amount Discount Surcharge aa AA aa aa 26 6 3 Received on Account Paid Out ooo oom anna 26 1 Using Shift Levels cmn ee 27 7 1 PLU Department Silika 27 72 Tu AA 27 K ASO AA an aa ana aa Nk aa ina 27 7 4 Keyboard L velS cah 28 QUORION Data Systems GmbH 8 Balance FUNCTIONS Tables o oom oma 28 8 1 Open and Close a Balance LATA 28 8 2 PEN ne UN VN aaa iene wat at 29 8 3 Transfer Balang emas 29 8 4 Splitting a Balange ea kaan 30 8 5 Balance Clerk Transfer ai ia 30 8 6 Modifiers and Condiments sio oo
25. l Sales Total Sales CCount Quantity Amount Groups The following user reports are pre programmed Group 1 CCount 1 Clerk Report Quantity 2 All Clerk Report Amount 3 Daily Report 4 Weekly Report paskua 5 Open Table Report Tax 1 6 Daily Dept PLU Gross 7 Weekly Dept PLU Taxable 8 Monthly Report Tax 9 Time Zone Report 10 Day of the Week Report Tendering Function Cash CCount Amount You can define up to 99 different user reports with each up to 38 system report entries Generally it is recommended to use the user reports for Drawer Totals normal report printing instead of single system reports Cash in Drawer Amount 10 00 X Counter 000001 0001 33 QUORION Data Systems GmbH 9 3 Electronic Journal The Electronic journal will log all operations of the POS by storing a copy of each receipt printout Depending on the programming you can do this either in binary or in ASCII text format If you press the key ENTER in mode X or Z you will receive a list of all available user reports Scrolling to the end of the list you will find the entry Electronic journal If you select this and confirm with ENTER a copy of the last receipt will be printed Alternatively you may also enter one of the following numbers directly on the ENTER key to access the electronic journal e 101 Print out the last receipt only e nX101 Print out the last n receip
26. le spli C7 sl be D EA Table Split separates single articles of a table trans S c oO SS Table Transfer transfers an existing table to another table Print invoice Print Invoice closes table and prints invoice Guest invoice Print Guest Invoice closes table and prints invoice including endorsement message Modi El DT Modifier prepares instructions for a particular article 16 QUORION Data Systems GmbH 3 Getting Started Place the QMP 5000 series on a stable or even surface Use it only within the operating temperature range see technical data and protect it from splashes and high humidity The QMP 5000 series come with an external power supply First please check if the specifications printed on the label fit your local voltage If so connect the power pack to the QMP 5000 series The power plug is at the rear next to the interfaces Now connect the power supply with the power circuit and turn on the QMP 5000 series with the main switch The QMP 5000 series will now load the operating system and automatically launch the cash register program You may immediately start working with your new POS system 4 Sign in and Register 4 1 Sign in a Clerk Sales Person A clerk is the person who is working on the point of sale and performing registrations Before starting any transaction it is necessary to sign in a clerk Now all sales
27. mand will clear the complete PLU file Note that PLU sales and inventory information is also cleared The command can be issued in programming mode on the TYPE key and in MANAGER mode on the SUBTOTAL key Note that COMMAND 255 to clear to complete PLU file is only available in PROGRAM MODE PLU S WITH SCANCODES ON KEYBOARD When using scan codes it is also possible to put a PLU directly on the keyboard of the register Because the key code as programmed in the key table contains the record number in the PLU Index file and not the scan code there are a few points you must keep in mind 1 PLU File Maintenance Maintenance of the PLU file like creating and or deleting PLU s should be done either on the computer OR on the register but NOT ON BOTH because this will result in different Index files for the computer and register 2 Programming PLU keys in WQPROG When programming PLU keys in WQPROG you must enter the scan code in the code field 3 Programming PLU keys on the Register When programming PLU keys on the register you must enter the scan code in the key programming mode The register will automatically insert the correct index record number in the 39 QUORION Data Systems GmbH key table The register will recognize the entry as a scan code when MORE then 5 digits are entered Normal key codes have a value of maximal 5 digits This means that when you want the program a PLU with scan code 123 you MUST enter 000123
28. or radio interference properties characteristics of information technology devices e EN 55024 Norm values and measuring procedures for the interference resistance properties characteristics of information technology devices e EN 60950 Security measurements for the installation of IT A conformance explanation in accordance with the directives and standards cited on top has been delivered and can be reviewed with QUORION Data Systems GmbH An der Klinge 6 99195 Erfurt Email info quorion de web www quorion de REMARK If the cash register is installed in a system with other devices and components all other devices and components must each show EMV conformance to the norm According to the EMV 2004 108 directive as well as EC and national laws the system integrator is responsible to ensure that the built system complies with regulations 1 50 417312 BA englisch GB QMP5000 QUORION CE Stand 02 12 10 43
29. ounts 210 Init GSM module 28 Corrections 305 Print program version 29 Foreign Currencies 306 Init printer logo When the file has been selected the first record will automatically be displayed You can jump to another record by entering the record number on the Multiplication key Pressing the X key without entry will select the next record The data field to be programmed can be selected by the cursor keys PAGE UP CURSOR UP PAGE DOWN CURSOR DOWN When the field is selected just input the new data and confirm with ENTER When a field was modified the new programming is automatically printed If you want to continue programming files you may repeat the same steps To finish the programming mode press the key TYPE without entry 37 QUORION Data Systems GmbH Flowchart Example Change tax rate 1 to 9 00 _ d NN UAN IN AN AN TYPE CURSOR ENTER TYPE aa UT DN TES ETS ES When scanning codes are activated in the configuration of the application it is possible to create and or delete items on the cash register either in Program Mode or during transaction when an item is not found Furthermore there are some special maintenance procedures which are can be activated in Manager or programming mode It is possible to connect two scanners to the register You can activate them by programming parameter 56 amp 57 also check option 78 for check digit verification when scanning
30. respective departments pu B Received on Account used to record payments to the drawer Paid Out used to record payments out from the drawer o Es Percent Plus used to add percentage values to the total Yo Percent Minus used to deduct percentage values from the total Coupon Key used to deduct fixed amounts from the total NS No Sale prints a reference number opens the cash drawer 15 QUORION Data Systems GmbH Key Label Key Name Key Function SUB n O 3 gt ES As Sub Total calculates sub total prints out receipt copy if no receipt opened O gt n I Lamm Cash Payment used to tender payments in cash Q a Ko o a TIN Check Payment used to tender payments in check CH D E a Card Payment used to tender payments in card Shift Shift Key Shift department key levels shift PLU key levels CG nm m Foreign Currency calculate amounts in foreign currency Aa Exchange E Receipt Hold temporarily holds a sale to be recalled later Hi Receipt On Off receipt printer can be switched on or off Scroll Cursor used to scroll the display selection by one line Scroll Page used to scroll the display selection by one page KE o Table Number used to open or close atab
31. rst log this clerk on press the key Clerk Transfer and select a new clerk either by keyboard or by Dallas key If you only want to transfer a single table you should open this table before pressing Clerk Transfer and selecting the new clerk Example Transfer all open tables from clerk1 to clerk 2 MPEPEFEEE QUORION Data Systems GmbH 8 6 Modifiers and Condiments Some special articles need to be specified by supplying cooking instructions or additional items To do that press the Modifier key directly after registering the PLU Depending on the programming it may also be necessary to select a condiment In that case you do not need to press the Modifier key because the condiment dialog will appear automatically Using the cursor keys you can now select the desired condiment and confirm with the Modifier key When required you can also confirm with the Multiplication key CUSTOMER LOGO If a PLU was ordered more than once it is necessary to 1 STEAK enter a number for the condiment Enter the desired MEDIUM number and confirm with the Multiplication key Thereafter the request will be continued for the remaining 1 Total PLU s To confirm the selection for all PLU s just press the Multiplication key without entry Cash Example Register PLU 1 with modifier 3 N A KKK A KoA N A PU fo L N ON rr PAGA or direct entry elo Example Register 2 x
32. rts 99 Power Supply 110 240V Specifications Operating Temperature 0 440 Storage Temperature 10 450C QUORION Data Systems GmbH 2 2 Components Operator display 2 lines Function key lock Keyboard 64 keys Main switch Printer 2 x 38 mm Operator display Main Switch Clerk key lock Keyboard 117 keys Operator display 16 lines Function key lock Keyboard 128 keys Main switch Printer 1 x 80 mm Clerk key lock QUORION Data Systems GmbH 2 3 Operating modes The operating modes control the operation of your Cash Register There are six different modes for various functions The selection of an operating mode can be done either by mechanical key lock or by soft key on keyboard Function key lock LR p M The following keys are provided OP Operator key for modes L R X OW Manager key for modes L R X OWP Owner Program key for modes L R X Soft key LRXZMP The soft key alternating switches the modes L R X Z M P The access authority is realized by programming of special operator flags See system option 221 Mode Display Function L Off machine switched off R REG Registration all sales operations and registrations X X X Report viewing and printing of all reports without clearing Z 7 Z Report viewing and printing of all reports with clearing M MGR Manager all sales operations
33. se use the function 1 PLU 2 10 Rabatt In both cases the percentage values can be pre programmed to avoid mistakes and manipulation Furthermore it is possible to block single or subtotal discounts and to set maximum limits 2 Total Cash Example Percentage discount of 10 to PLU 2 lela 25 QUORION Data Systems GmbH 6 2 Amount Discount Surcharge Similarly it is possible to use amount rebates The only difference is that no percentages are calculated but rather total amounts such as coupons are subtracted added CUSTOMER LOGO Enter the amount directly after the item or the subtotal and an press the or key to subtract or add the entered COUPON amount from to the actual price Amount discounts and surcharges can be pre programmed or blocked in the 2 Total same way as percentage rebates Cash Example Discount a pre programmed COUPON amount from the total Sf J JES 6 3 Received on Account Paid Out Cash can be paid out of the cash drawer for special purposes such as petty cash etc This is referred to as a Paid Out PO Conversely cash can also be added to the cash drawer This transaction is known as Received on Account RA Adding more cash to the cash drawer is another example of Received on Account In both cases enter the amount first and then press either the key RA or PO Depending on the programming of the POS
34. select a number from the list with the cursor keys see Open and Close Balances Example Transfer all items from table 1 to table 2 D S EE ES 29 QUORION Data Systems GmbH 8 4 Splitting a Balance The function Table Split is used to create more than one invoice from the same table This may be necessary if the guests of one table wish to pay separately for example To split a table first open it and press the key Table Split If the table was already opened and any new items were entered you have to close and re open it Table Split is only possible with newly opened tables Now use the cursor keys to select the items which should be split and confirm each item with the Table Split key By pressing the Subtotal key you may check the sum of all items at any time To finish splitting you have two options If you want to print out the invoice of the split items directly you should press the key Invoice and enter the payment media Alternatively you may move the split items to another table In that case please enter the new table number on the Table key or select a table with the cursor keys Example Split from table 1 to invoice Print Example Split from table 1 to table 2 TABLE 8 5 Balance Clerk Transfer If you wish to transfer any tables from one waiter to another please use the function Clerk Transfer To transfer all tables of a certain clerk fi
35. st re open it first All ordered items and the subtotal will be displayed Now press the key pus nng CUSTOMER LOGO Print Invoice You may choose to finish the table immediately by INVOICE payment or receive a proforma invoice This allows the Table customer to check the invoice first and select a payment media After printout of a proforma invoice the table will be Cola closed but stays in memory until final payment Burger Before payment you may enter the tendered amount This Total will cause the POS to calculate the change amount If you need an extended invoice with additional text lines use the key Guest Invoice instead of Print Invoice Cash Change Tendered Example Print final invoice of table 1 with CASH XL NG NM PEFEA y LEEN d Example Print proforma invoice of table 1 Ng KE NY Print n TABLE 3r CC TABLE LC TC mu EECH MEN 8 3 Transfer Balance Occasionally it is necessary to transfer the complete table contents from one table to another to combine two tables for instance To do that you should first open the table you want to transfer and press the key Table Transfer If the table was already opened and any new items were entered you have to close and re open it Table Transfer is only possible with new opened tables Now enter the number of the new table and confirm with the Table key Alternatively you may press the Table key without entry and
36. ster uses internally an INDEX file which is sorted so the register can find a code very fast Because the PLU file can grow very large max 50000 when using scan codes the register will store the newly created articles in a separate UPDATE file which is located at the end of the PLU file The maximum size of the UPDATE file is HALF of the FREE SPACE in the PLU file When for example the free space is 100 you can create 50 new items before the register will give the message to re index the file After re indexing the file the remaining free space is 50 so you can again create 25 new articles You can continue until the free space is only 1 record Note that is important that the UPDATE file doesn t grow to large over 1000 articles because this will have effect on the speed of creating new articles For maintenance of the PLU file there are the following commands 100 MERGE and DELETE This command will MERGE the UPDATE and the BASE FILE and DELETE the articles marked for deletion This command can be used when new item are created and items were deleted 101 MERGE This command will MERGE the UPDATE and the BASE FILE This command can be used when only new item are created 102 DELETE This command will DELETE the articles marked for deletion This command can be used items were only deleted 103 CHECK STATUS This command will print and display the number of articles in the BASE and UPDATE file 255 CLEAR COMPLETE PLU FILE This com
37. t is not possible to switch into normal sales mode Example Refund of PLU 1 2 and 3 sep ES ra LL AEN p LN 24 QUORION Data Systems GmbH 5 6 Transaction Cancel The Transaction cancel is used to void a complete receipt before it is finalized with a payment Simply press the key Transaction cancel to automatically void all items from the current receipt 5 7 Tender Correction With the function Tender Correction you may change any amount from one payment media to another First press the key Tender Correction enter the desired amount and then select the payment media from which this CUSTOMER LOGO amount should be rebooked Now the amount is opened again and can be assigned to any other payment It is also Tender correction possible to split the amount to more than one payment Cash 5 00 media Card 5 00 Example Rebook 5 00 EUR from CASH to CARD KE N A N N a AEN Loo KN ah 6 Discounts RA and PO 6 1 Percentage Discount Surcharge Discounts are price deductions on single items or on the sub total of the receipt To enter a discount first ring up the item then enter the discount percentage and press the key If the discount should be valid for the entire receipt press the Subtotal key first and then enter the percentage on key CUSTOMER LOGO Likewise discounting items is also possible to order 1 PLU 1 surcharges In that case plea
38. the Sub total key after a sale 4 11 Time and Date If all receipts are closed you can view the current time and date in the display by pressing the Multiplication key Depending on the programming this information will be shown automatically after a certain time has passed All models with graphical display can also show a programmable customer logo 4 12 No Sale Open Drawer The No Sale function allows you to open the cash drawer without registering a sale You can check the number of times a No Sale function has been performed in the CUSTOMER LOGO reports 1 PLU 1 The No sale key can also be used as a reference key Nemes To print a specific reference number on a receipt enter the 1 Total reference number and press the No sale key Cash Example Enter reference number 123 LIRIK 22 QUORION Data Systems GmbH 5 Corrections 5 1 Clearing of Inputs and Error Messages To erase an incorrect entry not yet registered and to clear any error messages just press the Clear key 5 2 Error correction The Error Correct key EC is used to clear the last item CUSTOMER LOGO immediately Alternatively you may use the scroll keys to select another item from the actual receipt for voiding XO XK tt JL Select YN fC 5 3 Void function The Void function is used to clear certain items from the CUSTOMER LOGO current receipt First press the
39. the Sale Occasionally a clerk may have to enter a new item which has not been programmed in the data base of the POS If this happens the AMP 5000 series ATouch will automatically prompt you to create this item Press the Sub total key to confirm or the Clear key to exit the prompt Once confirmed the QMP 5000 series will ask you for the price Upon entry of the price press the Sub total key again to confirm Then enter the department to which the PLU is linked and press Subtotal to confirm If the system has been programmed to allow for the creation of new PLU names during registration you will be asked to enter a name for the PLU Alternatively the PLU will assume the name of the department that it is linked to After confirmation with the Subtotal key the new PLU will be stored in memory for future transactions Example Create PLU number 123 Coke with price of 1 50 EUR linked to department 3 MEI Bee If the PLU is not yet programmed you will be prompted to create it now 1 Confirm and enter the price abu Isis 2 Enter the department link N A Lf 3 Enter the PLU name via keyboard depends on programming didi RI 19 QUORION Data Systems GmbH 4 6 Multiplication Division Instead of pressing the same item repeatedly you may use the Multiplication key First enter the quantity to be rung up followed by the Multiplication key and then the item Department 1 PLU
40. the environment or human health please separate this product from other waste streams to ensure that it can be recycled in an environmentally sound manner For more details on available collection facilities please contact your local dealer where you purchased this product QUORION Data Systems GmbH 2 General information 2 1 Technical data Processor CPU 32 bit ARM 966E Program Memory 2 MB FLASH ROM Data Memory 4 MB FLASH ROM Memory Working Memory 600 kB SRAM battery buffered Memory Expansion SD card slot Alphanumeric LCD with 2 lines Display Operator Display Alphanumeric LCD with 8 lines Alphanumeric LCD with 16 lines Customer Display Numeric VFD with 1 line 11 digit 64 keys raised 104 keys raised Keyboard Internal 117 keys flat spill proof 128 keys flat spill proof 2 x 38 mm thermal without cutter Printer Internal 1 x 58 mm thermal cutter optional 1 x 80 mm thermal with cutter Serial standard 2 x RS232 5V RJ45 Serial second level 4x RS232 5V RJ45 optional USB 1 x Device Interfaces Ethernet 1 x LAN RJ45 Card Reader 1 x Magnetic Card optional Clerk Key Lock Magnetic Dallas i Button optional Application AMP Quorion Multi Purpose Max Number of PLU s 55 000 Max Number of Departments 999 Software Max Number of Clerks 999 Max Number of Sales Persons 999 Max Number of Tables 10 000 Max Number of Customer Repo
41. ths of 5 meters for USB and 15 meters for RS232 12 3 Cleaning To clean your QMP 5000 series please use a lint free dry or slightly damp cloth only Disconnect the system from the power supply before cleaning Do not use any abrasive substances or agents containing solvents Special caution is required when cleaning the display Be careful not to scratch the surface and prevent any liquids from entering the housing In case of heavy pollution you may also use a damp cloth to clean the touch surface Please use only warm water or a special screen cleaner to damp the cloth Never put the liquid directly on the screen but only on the cloth The cloth should only be damp but not wet The touch screen may only be touched with fingers Do not use any pens pencils or other sharp objects which can scratch the surface No liability is accepted for such damages 12 4 Service and Maintenance The QMP 5000 series do not contain any components which can be serviced or repaired by the user Please have all maintenance performed by a qualified QUORION dealer Unauthorized manipulations may lead to a loss of warranty 42 QUORION Data Systems GmbH 13 Information on the Electromagnetic Compatibility and Safety CE Conformance This GUORION cash register conforms to the European Community s EMV 2004 108 directive The cash register fulfills the following technical European requirements e EN 55022 Norm values and measuring procedures f
42. ts e 0X101 Print out the complete journal If done in Z mode the journal will be cleared e 102 Clear the electronic journal without printing only in Z e 103 Only for PC The journal data are saved in a special csv format e 104 Print out the receipts of the active clerk only Please note the programming of the system keys By default the ENTER key is located on the Cash key Examples Print out the last receipt d d ENTER LE LN Print out the last 3 receipts No d N d H n ENTER fC CON Print out the complete journal N KK KA N a ENTER Z N N Z S EEN 9 3 1 Text Format The Electronic journal is saved in normal text format Journal data saved in text format can only be displayed and printed going backwards beginning with the last receipt Searching for a certain receipt number is not possible The format of the printout depends on the programming It is therefore possible to print out the journal in two or more columns to save paper The text format is suitable for recording all transactions and reports as well as for controlling or exporting data to other applications 34 QUORION Data Systems GmbH 9 3 2 Binary Format The Electronic journal is saved in binary format Any receipt can be recalled by number for controlling purposes or print out Please note that only sales receipts are saved The increasing receipt number is used as reference to navigate through the journal R
43. you press a department key without entry you will see a list with all PLU s which are linked to that department Use the scroll keys or enter a number to select a certain PLU from that list If you wish to register an undefined price for a department just enter the price with the numeric keys and press the respective department key CUSTOMER LOGO 1 Department Example Register 2 00 EUR in department 3 1 Total a 5 4 3 Register Pre Programmed PLU s Pre programmed PLU s are registered by entering the respective number on the PLU key The pre programmed price and the description are now read from memory Alternatively you may also program direct keys for certain PLU s on the keyboard You only need to press one key for registering a PLU If you are working with scan codes you may either enter the code number by keyboard or use a barcode scanner In that case you do not need to press any additional key the PLU will be registered directly 1 PLU23 CUSTOMER LOGO Example Register PLU number 123 1 Total aa amp 4 4 Enter a New Price It is possible to change the price of a PLU for a transaction Simply enter the new price and press the key New price before entering the PLU This is valid for both scanning as well as manual entry Example Register PLU number 1 with new price of 2 00 EUR N a N ff N a SSS lt A S EN 18 QUORION Data Systems GmbH 4 5 Create a PLU during
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