Node User Manual
Contents
1. 1 The next screen will show all the details you have submitted 2 If applicable it will also show a pro rata payment to cover the period from your registration to your first billing date In the example the user chose the 25 of every month as her billing date but registered her subscription on 20 April 2014 The period before the first billing date 20 to 24 April is highlighted in blue on the calendar and will be payable immediately On 25 April she will be billed again for the following month i e for May 2014 3 Check this information carefully for correctness Make any required changes by selecting BACK to return to the previous screen 5 Select CONFIRM to accept all changes and to proceed gt 5 3 Step 3 of 6 Enter your payment details The following payment methods are currently available e Credit cards all Visa and MasterCard enabled cards are accepted e Debit cards only hybrid debit cards that show a CVV number for internet purchasing on the back e Cheque cards e Eyenza wallet For more information on the Eyenza wallet go to https www eyenza com 1 After confirming the subscription the following Enter your payment details screen is displayed Altech Node a division of Altron TMT No part of this document can be reprinted or republished without a preliminary written agreement with Altech Node 32 altech n de Connect gt 2 Register gt Enter your payment details Pre registe2. Select the option of your choice and the Altech Node will direct you to the chosen option s main screen e Option 1 Watch movies Selecting this button will take you to the main screen for movies TV shows and documentaries If you have not taken out a subscription you can only view available trailers To rent or view any of the offered movies and TV shows you must be fully subscribed and connected to the satellite and the Internet e Option 2 Set up parental control Altech Node a division of Altron TMT No part of this document can be reprinted or republished without a preliminary written agreement with Altech Node 38 Parental Control Setup Pental Control and Password have not been setup Parental Control View All No Restriction A v New parental password arental Password Confirm new parental password Password must be 4 8 alphanumeric characters D Drugs P Prejudice H Horror S Sex L Language SV Sexual Violence N Nudity V Violence SAVE CANCEL Your Altech Node allows you to prevent access to content based on age restrictions The Altech Node has been designed to use the ratings and advisories of the Film and Publication Board of South Africa FPB e Option 3 Set up Wi Fi hotspot Selecting this button offers you the facility to set up your Node as a Wi Fi hotspot for your home Wi Fi Hotspot Settings Switch Wi Fi hotspot Name 47190021281409 Password 47190021281
3. Fo Ps Fe Set up LAN Set up Wi Fi Set up 3G connection connection connection lf a LAN connection is not detected automatically the screen above is displayed showing the alternative types of internet connections available Select the preferred Internet connection It is recommended that you install a 3G SIM card as a fail safe connection alternative to ensure you always have Internet connectivity for your Altech Node Altech Node a division of Altron TMT No part of this document can be reprinted or republished without a preliminary written agreement with Altech Node 13 3 3 1 Set up LAN Connection This option will only apply to you if you are within a Local Area Network and you have access to a physical LAN Ethernet cable 1 Ensure the Ethernet cable is connected to the socket at the rear of your Altech Node as shown below tt amp Connect gt C4 Register gt 2 Subscribe gt Your satellite is successfully connected Registration AS Choose your internet connection type Step 3 of 3 To continue you have to set up the internet connection you would like to use le Fa e Set up LAN Set up Wi Fi Set up 3G connection connection connection 2 Select the Use LAN connection button Altech Node a division of Altron TMT No part of this document can be reprinted or republished without a preliminary written agreement with Altech Node 14 Establishing Connection 3 The above
4. amp Connect gt amp Register gt oa Subscribe gt Manage your monthly spend Step 5 of 6 Set up a monthly spend budget for your movie rentals or any other purchase you make to protect your monthly spend There are two ways to manage your monthly budget Monthly Budget Any rentals or purchase you make will be checked against your monthly limit set below If the purchase request is below the set limit it will be authorised automatically Anything above the limit will have to be authorised by topping up your budget for the remainder of the month Authorise each purchase This selection will require your customer password to be entered for any rental purchase you make v Recommended Set up a monthly budget this cannot be zero ie Authorise each purchase 11 42 limit that you personally choose e If the request is below the set limit it will be authorised automatically and the transaction will be processed e If the request is above the limit it will have to be authorised by topping up your budget for the remainder of the month before the transaction will be processed b Authorise each purchase Registration Connect 4 Register gt oa Subscribe gt Manage your monthly spend Step 5 of 6 Set up a monthly spend budget for your movie rentals or any other purchase you make to protect your monthly spend There are two ways to manage your monthly budget Monthly Budget Any rentals or purchase you m
5. Enter your payment details cece cece eee ce eee eeeeeeeeeeeneesaeeeeas 32 5 4 Step 4 of 6 Confirm payment details ccc ccc cee eee eee eee eeeeeeeeeeeeseaeeesnaees 34 5 5 Step 5 of 6 Manage Monthly Spend Budget cccceee eee ee eeeeeeeeeeeeeeaaees 35 6 Terms and COE Src nrc eG eer eaten rr ed nein aan ce 40 Altech Node a division of Altron TMT No part of this document can be reprinted or republished without a preliminary written agreement with Altech Node altech n de 1 General Information Congratulations on purchasing your Altech Node The purpose of this Registration Guide is to provide easy to understand instructions on how to use your Altech Node and your remote control unit RCU Should you have any difficulties with the installation or registration of your Node please call us on 086 000 NODE 66 33 during our office hours i e between 07 00 and 22 00 for support or use the Web Self Service Portal at www node co za Alternatively you can consult our Node help section on www node co za It is frequently updated and it includes search functionality as well as an option to post new questions and comments Copyright Notice e Company and product names mentioned in this manual and or on the Altech Node and or the user interface may be trademarks registered trademarks or served marks of the appropriate right holders e No part of this manual can be considered as additional warranty commit
6. Establishing Connection popup screen is displayed Connection ct your network cable to your Node CONNECT CANCEL 4 Once the network is established the above Set up a LAN Network popup screen will display your network protocol If you recognize it click on the CONNECT button 5 Selecting CANCEL will return you to the previous screen Altech Node a division of Altron TMT No part of this document can be reprinted or republished without a preliminary written agreement with Altech Node 15 6 The Validating this node screen is displayed to validate your connection 3 3 2 Set up Wi Fi Connection Registration amp Connect Register gt Subscribe gt KA Choose your internet connection type Step 3 of 3 To continue you have to set up the internet connection you would like to use Fo Ps Fo Set up LAN Set up Wi Fi Set up 3G connection connection connection 1 Select the Set up Wi Fi connection button Altech Node a division of Altron TMT No part of this document can be reprinted or republished without a preliminary written agreement with Altech Node 16 Connect to Wi Fi select Your Wi Fi Connection and Press OK desf3f Connected m s i j dvivqk Not Connected w al m auhle3 Not Connected s gt evfuy4 i Not Connected s b5genq Not Connected a ofl SCAN ADD NETWORK MANUALLY BACK 2 screen will reveal all the available networks Select
7. LNB Hi frequency MHz Network frequency MHz Symbol rate KSym sec Polarisation Transmission Modulation Roll off SAVE CANCEL 4 The correct default satellite settings have been preloaded on your Altech Node and should only be changed if there is a variation in your physical dish installation 5 In most cases the advanced settings would be set up by our installers and should not concern you If you already use the dish of another service provider please bear in mind that the advanced settings will not correspond with any of the settings of such a provider You are strongly encouraged to use an experienced installer to take care of any changes to the preloaded settings 6 If the scan is successful your Altech Node will proceed to the next step in the registration process 3 3 Step 3 of 3 Choose your Internet connection type An Internet connection is required to continue with the registration process There are 3 ways to connect your Altech Node to the Internet a a LAN connection b Wi Fi c 3G SIM card Altech Node a division of Altron TMT No part of this document can be reprinted or republished without a preliminary written agreement with Altech Node 12 Registration amp Connect gt Register gt 3 Subscribe gt Your satellite is successfully connected KA Choose your internet connection type Step 3 of 3 To continue you have to set up the internet connection you would like to use
8. My Account on the main Node Forgot your password 3 Complete Pre registration v Set as additional Node in my home FR 2 Enter the Account Number and Customer Password Note This will be the main Altech Node account holder s details 3 Continue with the following steps in the process e Security settings e Terms amp Conditions e Enter payment details e Setup monthly budget spend limit 4 7 Complete pre registration This option applies if you have pre registered with our call centre and are in possession of you customer account number You will however need to complete the initial setup of your satellite and internet before continuing the pre registration process Your customer password needs to Altech Node a division of Altron TMT No part of this document can be reprinted or republished without a preliminary written agreement with Altech Node 2 be set up and your payment details recorded on the Altech Node itself to ensure your data security Registration ee Connect gt 2 Register gt 37 Subscribe gt You have successfully set up your Wi Fi internet connection Register Your Node Step 1 of 5 Enter your details to register your Node Please select ig Create a new account v Complete Pre registration Set as additional Node in my home NEXT SKIP 1 Select Complete pre registration option 2 Click NEXT to continue to the next page 3 Continue with the following steps
9. NEXT SKIP 1 Select the tick box Create a new account and press OK 2 Select NEXT to proceed to the next Step 2 of 5 4 2 Step 2 of 5 Enter your details Registration 8 Connect 2 Register gt j Subscribe gt Enter your details Step 2 of 5 ID Address line 1 Name Address line 2 Surname Suburb City Email Postal code Cellphone no Mandatory fields NEXT BACK Altech Node a division of Altron TMT No part of this document can be reprinted or republished without a preliminary written agreement with Altech Node 21 altech n de Click on the D bar to activate it and type your ID number in the space provided Press Enter to move to the next item Please note that all items marked with an asterisk must be completed Once all the fields have been completed click NEXT The following screen will be displayed Tae NS ER Connect gt egister 37 Subscribe gt Enter your details ID 9615306271191 Address line 1 Address line 2 Email ben murphy email com Postal code Name Cellphone no 0831919119 NEXT BACK q NOTE On selecting the NEXT button an email will be sent to the email address provided for verification of the email address 4 3 Step 3 of 5 Choose preferred communication method Altech Node a division of Altron TMT No part of this document can be reprinted or republished without a preliminary written agreement with Alte
10. for any rental purchase you make v Recommended Set up a monthly budget Monthly budget 1000 R this cannot be zero igs Authorise each purchase NEXT 11 42 3 If you selected the Monthly Budget option you will be required to enter your budget amount This amount cannot be zero Once complete select NEXT You will be asked to confirm the amount to activate your selection Select CONFIRM The following Confirm Monthly Budget screen is displayed a ot S Registration amp Connect gt amp Register gt 2 Subscribe gt Confirm your monthly spend Step 6 of 6 y Your monthly budget will be set to R1000 00 per month You can change your monthly spend in My Account CONFIRM BACK 8 Select CONFIRM to complete the registration process Altech Node a division of Altron TMT No part of this document can be reprinted or republished without a preliminary written agreement with Altech Node 37 altech n de Congratulations your setup is now complete Once the Altech Node setup is complete the following screen is displayed g3 Connect Sy Register gt 3 Subscribe gt Congratulations Your initial set up of your Node is complete and you have successfully activated and paid for your first subscription r me f Watch movies amp TV Limit your children Make a Node Wi Fi series on your from offensive Hotspot MovieBox now content by setting up a Parental Password CLOSE
11. of Altron TMT No part of this document can be reprinted or republished without a preliminary written agreement with Altech Node 19 altech n de No internet connection Error No internet connection The No internet connection screen is displayed if no internet connection has been established The border and icon will be displayed in red until a connection is made All options available for internet connections will be displayed 1 If you could not successfully connect to the Internet select TRY AGAIN 2 Select other available options for an internet connection 3 Select the CLOSE button to return to the previous screen Altech Node a division of Altron TMT No part of this document can be reprinted or republished without a preliminary written agreement with Altech Node 20 4 Registering your Node Once connected to the Internet you will be required to register your Altech Node 4 1Step 1 of 5 Register your Node The first step of the registration process is to create a new account for your Altech Node Once your Internet connection is complete the Register your Node screen is displayed Registration ER Connect gt Register gt 6 Subscribe gt You have successfully set up your Wi Fi internet connection Register Your Node Step 1 of 5 Enter your details to register your Node Please select v Create a new account amp Complete Pre registration D Set as additional Node in my home
12. processing This process will take a moment 5 5Step 5 of 6 Manage Monthly Spend Budget Registration amp Connect 2 Register gt 3 Subscribe gt Manage your monthly spend Step 5 of 6 Set up a monthly spend budget for your movie rentals or any other purchase you make to protect your monthly spend There are two ways to manage your monthly budget Monthly Budget Any rentals or purchase you make will be checked against your monthly limit set below If the purchase request is below the set limit it will be authorised automatically Anything above the limit will have to be authorised by topping up your budget for the remainder of the month Authorise each purchase This selection will require your customer password to be entered for any rental purchase you make v Recommended Set up a monthly budget this cannot be zero is Authorise each purchase 11 41 The Altech Node allows you to set up a monthly spend budget This is a facility that will help you to keep a close watch on your monthly expenses on the Node The system warns you when the limit has been reached to allow you to take corrective action 1 Two options are available Altech Node a division of Altron TMT No part of this document can be reprinted or republished without a preliminary written agreement with Altech Node 35 a Monthly Budget e Any rentals or purchases you make will be checked against the monthly Registration
13. the Node with its remote control unit RCU Connects your Node via S PDIF optical cable for digital audio to a Home Theatre system Connects from the Node to the high definition HDMI output on your TV Connects from the high definition HDMI input on TV or Home Theatre system to the Node This connection supports both digital video and digital audio Connects to the high definition HDMI input on TV or Home Theatre system This connection supports both digital video and digital audio Connects to local area network LAN Ethernet services Used to connect to external USB devices such as memory sticks mice modems and keyboards Used to connect to external USB devices such as memory sticks mice modems and keyboards Connects to the power supply unit Provides for cooling of your 24 7 active Altech Node Altech Node a division of Altron TMT No part of this document can be reprinted or republished without a preliminary written agreement with Altech Node altech n gde 1 1 3 Remote Font Panel The remote control RCU is double sided and includes a QWERTY keyboard to enable you to type on active screens and to control the functions of your Altech Node SOURCE 1 Play Pause 2 Rewind Hi m 3 Fast Forward 4 Mute mee L 5 Volume Up 6 Volume Down 7 Home MENU 8 Menu 9 Up Navigation Pad 11 Right Navigation Pad 10 Left Navigation Pad 12 Down Navigation Pad 13 OK Enter 15 Mouse 14 Back ia Inte
14. 2 Step 2 of 3 Connect to the Satellite A satellite connection is required for your Altech Node and is part of the installation requirement If your installation is complete you should already be connected to the satellite Altech Node a division of Altron TMT No part of this document can be reprinted or republished without a preliminary written agreement with Altech Node 10 Registration amp Connect gt oa Register gt 3 Subscribe gt gt Connect to the satellite amp Step 2 of 3 Please check your satellite connection Connect satellite cable to your Node Connecting your Node to the satellite will ensure you get the latest movies and shows on your Node SCAN ADVANCED SETTINGS SKIP 1 Confirm that the satellite cable is connected to SAT IN on the rear panel of your Altech Node Tighten the connecting ring by screwing it on clockwise by hand 2 Select SCAN as highlighted Then press OK ling Satellite Configuration 3 The Loading Satellite Configuration pop up is displayed followed by the Satellite Advanced Settings pop up screen Altech Node a division of Altron TMT No part of this document can be reprinted or republished without a preliminary written agreement with Altech Node 11 altech n de Satellite Advanced Settings Installation Type LNB ONLY LNB Type UNIVERSAL LNB Power Controlled lt wo N O lt lt lt lt lt j LNB Lo frequency MHz
15. 409 SAVE CANCEL Altech Node a division of Altron TMT No part of this document can be reprinted or republished without a preliminary written agreement with Altech Node 39 altech n de OH Settings Smart Home Prepaid There s no place like Node 6 Terms and Conditions Full customer terms and conditions can be accessed on the Node help section www node co za Altech Node a division of Altron TMT No part of this document can be reprinted or republished without a preliminary written agreement with Altech Node 40
16. CONDITIONS BY POSTING NOTICE TO THE WEBSITE YOUR CONTINUED USE OF THE SERVICES AFTER OUR NOTICE OF A CHANGE IN THE TERMS AND CONDITIONS MEANS THAT YOU AGREE TO THE AMENDED TERMS AND CONDITIONS IF YOU DO NOT AGREE TO THE AMENDED TERMS YOU MUST STOP USING THE SERVICES 1 ACCEPTANCE OF TERMS AND CONDITIONS 1 1 THESE TERMS AND CONDITIONS AS AMENDED FROM TIME TO TIME GOVERN YOUR USE OF THE NODE AND RELATED SERVICES TO AGREE TO THESE TERMS AND CONDITIONS CLICK AGREE IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS DO NOT CLICK AGREE AND DO NOT USE THE NODE OR THE RELATED SERVICES 1 2 AT ANY TIME AND FOR ANY REASON WHATSOEVER WE MAY CHANGE THESE TERMS AND CONDITIONS THEREFORE YOU MUST LOOK AT THE TERMS AND CONDITIONS REGULARLY TO CHECK FOR SUCH CHANGES WE WILL PROVIDE NOTICE OF ANY Ce confirm that have scrolled to the end of these terms and conditions and have read understand and accept these terms and conditions R 12 The full Subscriber Terms and Conditions are available should you wish to read them otherwise you can view them on our web page at www node co za 13 Once complete accept the Terms amp Conditions by ticking the box after which the Accept and register button will become active Select this button to proceed Altech Node a division of Altron TMT No part of this document can be reprinted or republished without a preliminary written agreement with Altech Node 25 Registration Subscr
17. ake will be checked against your monthly limit set below If the purchase request is below the set limit it will be authorised automatically Anything above the limit will have to be authorised by topping up your budget for the remainder of the month Authorise each purchase This selection will require your customer password to be entered for any rental purchase you make D Recommended Set up a monthly budget Ea Authorise each purchase NEXT e This selection will require your customer password to be entered for each rental or purchase you make Altech Node a division of Altron TMT No part of this document can be reprinted or republished without a preliminary written agreement with Altech Node 36 2 Select your preferred option by ticking the appropriate box Select NEXT Registration es Connect gt 6 Register gt oa Subscribe gt Manage your monthly spend Step 5 of 6 Set up a monthly spend budget for your movie rentals or any other purchase you make to protect your monthly spend There are two ways to manage your monthly budget Monthly Budget Any rentals or purchase you make will be checked against your monthly limit set below If the purchase request is below the set limit it will be authorised automatically Anything above the limit will have to be authorised by topping up your budget for the remainder of the month Authorise each purchase This selection will require your customer password to be entered
18. altech n gde Altech Node Registration Guide altech n de Contents t G6neFal INTOLMANON 550550 EEN ED ED DA ER ELIE ES 3 Met Geun SEERE AE Eee E AEE reel vr 4 2 Connect and set up your Altech Node ccccce eee sekt ERE ERE E ERE ERE E ERR RS 8 3 Connecting your Altech NOde cccccseee cece eeeeeee eee eeeeeeeeeeeeeesessaneeneneags 9 4 Registering your Node ccccccee cece eeee sence eee seen ERE REE REE ERE ERE ERE ERE 21 4 1 Step 1 of 5 Register your Node c cc ccee eee kk kk SEERE ERE NERE ERNE NERE RENEE REE 21 4 2 Step 2 of 5 Enter your detallS cece ccce eee ee sence cee e essen eeseeneesseneesaaneegs 21 4 3 Step 3 of 5 Choose preferred communication Method ccecceeeeeeeeeeeeeeeeaes 22 44 Step 4 of 5 Confirm your detailS cc ccccsc ee eee eee eeeeeeeeeeeeeeeeeseaneesaaeeegs 23 4 5 Step 5 of 5 Security Settings caccicecdennsdcnvandicledneumenesesetasdiererdvereseteecomears 24 4 6 Register an additional Node in your NOME cccce eee eeeeeeeeeeeeeeeeeeeeesnaeeees 26 4 7 Complete pre registration cccccccce cece eee ket eeeeeeeeeeeeeeeeneseenesaneeeanesanees 2 5 Setting up your SUDSCLIIPTION ccc ccc cece eee eeeee REE NERE ERE E RENEE ERNE ENES 30 5 1 Step 1 of 6 Set UM Your subscription erne LEE LE DENE Er 30 5 2 Step 2 of 6 Confirm your subscription tYPC cece eee eee eee eee eee eeeeeeeeeeeesaaees 32 5 3 Step 3 of 6
19. been entered select NEXT Altech Node a division of Altron TMT No part of this document can be reprinted or republished without a preliminary written agreement with Altech Node 33 Connect gt 2 Register gt Subscribe gt Enter your payment details Step 3 of 6 Pre register your payment details for future payments Select your payment method v Credit card cheque card 4 Eyenza wallet Note No payment details will be saved on the system All information is kept at the financial institution NEXT BACK SKIP Registration Payment Details 123456789 Vv v Card Number R Mandatory fields ka A q1 5 4Step 4 of 6 Confirm payment details 6 Connect gt ex Register gt 2 Subscribe gt Confirm your payment details Step 4 of 6 Pro Rata charge Sun Apr 20 2014 Sat May 24 2014 Subscription payment 25th of Every Month R80 00 Payment Method Credit card cheque card Card Number 123456789 Name Ben Expiry Date CVC number 123 CONFIRM amp PAY BACK Registration 1 You are now required to confirm your payment details Check over all the details before you proceed 2 Select CONFIRM amp PAY to continue the process 3 The following Payment processing screen will display Altech Node a division of Altron TMT No part of this document can be reprinted or republished without a preliminary written agreement with Altech Node 34 Payment
20. ch Node 22 Registration amp Connect 2 Register gt 37 Subscribe gt Choose preferred communication method Step 3 of 5 Preferred method for receiving statement v Email Promotional I I m interested in information about new products from Node and partners ial I m interested in special offers around my existing Node services consent to my information being used for market research to improve the service Mandatory fields R 1 On the Choose preferred communication method screen tick the Email icon 2 Next tick any one or more of the boxes under Promotional to indicate your preferences 3 Once the selection is completed select NEXT 4 4 Step 4 of 5 Confirm your details 1 This screen shows all the details you have submitted and the options you selected Registration amp Connect gt 2 Register gt 37 Subscribe gt Confirm your details Step 4 of 5 Name Ben Address line 1 01 street Surname Murphy Address line 2 street Email ben murphy amp email com Suburb City street suburb Cellphone no 0831919119 Postal code 1234 Preferred method for receiving statement V Email Promotional vV I m interested in information about new products from Node and partners v I m interested in special offers around my existing Node services v I consent to my information being used for market research to improve the service aa ARE 11 26 2 Confirm all the information d
21. de These guidelines will assist you to connect your Altech Node to a power source and outline the options for connecting it to a HD TV display panel e Connect the power cable to the DC IN socket on the rear panel of the Altech Node as shown below lt 0 e Connect the HDMI cable to HDMI OUT on the rear panel of the Altech Node as shown below O i e Connect the satellite coaxial cable to SAT IN on the rear panel of the Altech Node as shown below and tighten the connecting ring thoroughly by screwing it on clockwise Do not over tighten the connector Q a Connect Node to your HD TV or display panel Two options are offered to connect the HDMI cables to your TV set 2 1 Option A HDMI Connector to High Definition TV display panel e Connect a High Definition Multimedia Interface HDMI cable to the HDMI OUT socket on the Node and connect the other end of the cable to the HDMI input connector on the TV The HDMI input port selected on your TV will determine which channel you need to use on your TV to connect to your Node You need to set the source on the TV accordingly 2 2 Option B HDMI Connector to AV Home Theatre System and HD TV Altech Node a division of Altron TMT No part of this document can be reprinted or republished without a preliminary written agreement with Altech Node altech n de e Connect a High Definition Multimedia Interface HDMI cable to the HDMI OUT socket on your Altech Node and conn
22. ect the other end of the cable to the HDMI input connector of the Home Theatre system e Now connect the output HDMI of the Home Theatre system to a HD TV set 3 Connecting your Altech Node The registration of your Altech Node is an essential part of the process to ensure that you will have access to the features the Node has to offer During this process the registration screens will guide you through the initial set up of the Node You will be required to enter your personal details select your subscription payment date and register your payment details Once this is complete your Altech Node will be fully functional The following items are resident on your Altech Node and are immediately available e Access to the video library unlimited viewing e Access to latest Blockbuster movies Pay per View e Access to Media Player for enjoying own multimedia video pictures music etc e Access to YouTube e Access to Android TV Apps and App Store e Access to home surveillance functions and controls including camera feed e Access to Altech Node Recharge Services e Full Internet browsing e A Wi Fi hotspot for your home NOTE More downloads will be made available on your Altech Node over time Subscribers will be notified as and when such additional products and services become available 3 1 Step 1 of 3 Pair your Altech Node remote RCU Altech Node a division of Altron TMT No part of this document can be reprinted or r
23. elect any question to which you know the answer very well The security question and your correct answer to it will enable us to positively identify you and to assist you in case you lose or forget your password Type the answer to your selected security question in the Security answer field 10 Once all your security settings have been completed select NEXT to complete the registration process oS Ol Altech Node a division of Altron TMT No part of this document can be reprinted or republished without a preliminary written agreement with Altech Node 24 Registration amp Connect 2 Register gt 37 Subscribe gt fal Security Settings Step 5 of 5 Set up your customer password to access My Account change settings and buy content Password must be 4 8 alphanumeric characters Your password Confirm password Show password Security question What was your childhood v Security answer Nick Mandatory fields NEXT BACK NB Please notify us immediately if your password is compromised or gets lost You can change your password on the Altech Node after answering the security question You can also call 0860 00 NODE 66 33 between 07 00 and 22 00 for assistance or change your password on the self service portal at www node co za 11 You will now see the Subscriber Terms and Conditions screen Registration Subscriber Terms and Conditions Page 1 of 61 MATERIAL CHANGES IN THE TERMS AND
24. epublished without a preliminary written agreement with Altech Node Registration B Connect ca Register gt Subscribe gt Welcome to the Node Step 1 of 3 A whole new galaxy of entertainment delivered to you in the comfort of your home Here you will be able to set up your rn E A AT e Node remote Satellite internet connection First synchronise your remote with your Node Press the button on the back of your Node and then place remote near Node and press buttons NODE and on remote NEXT Your remote has been pre paired for your convenience However should there be a flashing red light on the front of your Altech Node it indicates that you will need to pair it again Use the following guidelines to pair your remote 1 Press the PAIR button on the back of your Altech Node once 1 The light on front of the Node now flashes red to indicate that it is in pairing mode 2 Press and hold the Node and Volume minus buttons on the remote simultaneously until the blue light at the top of the remote disappears Release the buttons The blue light on the remote will come back on 3 Wait for a few seconds until the flashing red light on the Node switches to a steady green The remote is now paired 4 Press the blue Mouse key on your remote to activate an on screen cursor that can be moved around the screen by pointing with your remote 5 Now select NEXT to check your satellite connection 3
25. ete Deletes characters to the left of the cursor 5 Enter Menu selection open content 6 Navigation Pad See previous illustration of Remote Front Panel for description Left Navigation Arrow Navigates LEFT to next content Up Navigation Arrow Navigates UP to next content Right Navigation Arrow Navigates RIGHT to next content Down Navigation Arrow Navigates DOWN to next content 7 OK PAIR and Selection button 8 Globe Connect with Internet browser 1 1 5 On screen icon descriptions The icons at the bottom of your screen will assist you to navigate your Altech Node They include a return to previous screen and a return to home screen Item Interaction Icon Function No 1 Return Arrow EJ Goes back to previous screen viewed in current window 2 Help Provides help on issues relating to the present screen 3 Home A Returns to the Home screen in the current window 4 Time 20 43 Displays the current time 5 Message Goes to the messages screen in current window 6 Music Confirms an attached device contains music files 7 LAN SY Confirms that LAN connection is active 8 3G Confirms that 3G connection is active 9 Wi Fi A Confirms that Wi Fi connection is active Altech Node a division of Altron TMT No part of this document can be reprinted or republished without a preliminary written agreement with Altech Node altech n gde altech n de 10 Satellite N Confirms that satellite connection is active 2 Connect and set up your Altech No
26. iber Terms and Conditions 18 5 2 Subscriber Your Physical Address 18 9 The Agreement constitutes the entire agreement between the Parties and supersedes all previous discussions 18 6 All legal notices given in terms of the Agreement must be correspondence negotiations arrangements understandings in writing and or agreements between them relating to its subject matter and no Party will have to comply with any term or condition that 18 7 We may be sending you important business communications does not form part of the Agreement and notifications relating to the Services or your Account and these notifications may be contained on or with your monthly 18 10 If one or more of the provisions of the Agreement are R invoice found to be unenforceable or unreasonable it will be removed from the Agreement or be read down to the maximum extent 18 8 We have the right to change the terms of the Agreement possible under any applicable laws but all the remaining terms by General Amendment and conditions will continue to apply The full terms amp conditions will be emailed upon successful registration ACCEPT AND REGISTER BACK 14 Once the registration is completed the following Authorising your registration screen will be displayed Registration process sing your registration This process will take a moment 4 6 Register an additional Node in your home If you wish to set up an additional Altech Node for your home the accoun
27. in the process Registration EA Connect gt 2 Register gt 3 Subscribe gt fal Security Settings Step 5 of 5 Set up your customer password to access My Account change settings and buy content Password must be 4 8 alphanumeric characters Confirm password Bi Show password Security question What was your childhood Vv Security answer Mandatory fields NEXT BACK e Security settings e Terms amp Conditions e Enter payment details e Setup monthly budget spend limit Altech Node a division of Altron TMT No part of this document can be reprinted or republished without a preliminary written agreement with Altech Node 28 altech n de Altech Node a division of Altron TMT No part of this document can be reprinted or republished without a preliminary written agreement with Altech Node 29 altech n de 5 Setting up your Subscription Setting up your monthly prepaid subscription is the last part of the registration process Your subscription allows you to access e movies and TV shows e the video library unlimited viewing e latest Blockbuster movies Pay per View e Media Player for viewing and listening to own multimedia video pictures music etc e YouTube e Android TV Apps and App Store e home surveillance functions and controls including camera feed e Altech Node Recharge Services e Full Internet browsing e A Wi Fi hotspot for your home 5 1 S
28. isplayed is correct and select NEXT 3 To change any of the details select BACK until you return to the registration screen you want to change Altech Node a division of Altron TMT No part of this document can be reprinted or republished without a preliminary written agreement with Altech Node 23 altech n de 4 Make any required changes and then select NEXT 4 5Step 5 of 5 Security Settings amp Connect gt Register 6 Subscribe gt Security Settings Your password ia Show password Security question Please Select Fe NEXT BACK 1 The Security Settings screen is displayed with blank fields 2 You will now be required to choose and enter your personal customer password that will in future enable you to access My Account You can at any later stage change your password under the Edit Security settings in My Account Please note that all items marked with an asterisk must be completed 4 Your chosen password should be more than 4 and less than 8 characters long Safe passwords contain a mix of upper and lower case letters as well as numbers symbols and punctuation marks Note you will use your chosen password to authorise all your financial transactions on your Altech Node Enter your chosen password in the field provided Confirm the password in the next field By selecting Show password your password will be visible to you From the dropdown menu under Security question s
29. ment and is subject to our copyright e We reserve the right to change and or improve the Altech Node and this manual in any way without preliminary notice Altech Node a division of Altron TMT No part of this document can be reprinted or republished without a preliminary written agreement with Altech Node 1 1 Getting Started The following items are included with your Altech Node Altech Node Remote Control Unit RCU 12 V Power Supply Adapter HDMI Cable 1 1 1 Node Front Panel Item No LED light Function 1 Steady Green Status Node On Normal operation 2 Flashing Green Status Messages coming in 3 Red Status Node OFF An error condition has occurred 4 Flashing Red Status Remote RCU not paired with Node Altech Node a division of Altron TMT No part of this document can be reprinted or republished without a preliminary written agreement with Altech Node altech n de Note Your Altech Node has not been fitted with a Power button as it is a 24 7 recording device as well as a continuous surveillance and home comfort management tool Power interruption may adversely affect critical functionality and disable important functions 1 1 2 Node Back Panel Item No 10 11 ALTECH xX node HOMI OUT Label SAT IN PAIR S PDIF HDMI OUT HDMI IN 2 HDMI IN 1 ETHERNET USB IN USB IN DC IN Fan ETHERNET Function Connects your Altech Node to the satellite feed For pairing
30. r your payment details for future payments Card Number Credit card cheque card Name 4 Eyenza wallet Expiry Date e No payment details will be saved on the system All information is kept at the financial institution CVC number NEXT BACK SKIP 2 Choose your preferred payment method by ticking the appropriate box and then press OK 3 If you select credit card or cheque card type in the required card details The month and year of your card s expiry date can be selected from a dropdown menu Important notice Your card information is not stored on our system and cannot be recalled or displayed in any way All credit and debit card information is stored only in the secure environment of the PCI compliant financial institutions that serve us The Payment Card Industry Security Standards Council PCI SSC is an independent body that was created by the major card associations Visa MasterCard American Express etc to manage the ongoing improvement of security standards throughout the transaction process 4 Please note that all items marked with an asterisk must be completed 5 Tick Eyenza Wallet if you have an Eyenza account as your preferred payment option A dropdown menu will ask you to submit your Eyenza account number to activate this option Your bank reference number has been issued to you by the Eyenza call centre and would normally be your mobile phone number with an added digit 6 Once all the details have
31. raction Function 1 Play Pause Play or Pause content in media player program or If not playable content behaves like OK 2 Rewind Rewind the media OR Move to content item to the left 3 Fast Forward Fast Forward the media OR Move to content item to the right 4 Mute Mute Unmute the volume 5 Volume Up Increase the volume 6 Volume Down Decreases volume 7 Home Opens Altech Node landing Home screen in current window 8 Menu Goes to Altech Node Main Menu 9 UP Navigation Pad Navigates UP through on screen items 10 Left Navigation Pad Navigates LEFT through on screen items 11 Right Navigation Pad Navigates RIGHT through on screen items 12 Down Navigation Pad Navigates DOWN through on screen items 13 OK Enter Menu selection open content 14 Back Goes back to previous screen viewed in current window 15 Mouse Turns mouse function ON or OFF When the mouse is active the up down left right navigation pad actions are de activated but OK is still active Altech Node a division of Altron TMT No part of this document can be reprinted or republished without a preliminary written agreement with Altech Node altech n gde 1 1 4 Remote Back Panel Item No Interaction Function 1 Keypad Letters and Numbers Alpha and numerical data entry default set in lower case 2 Shift Type CAPS by pressing and holding Shift while typing letters 3 Alt Type characters indicated in green by pressing and holding Alt while selecting the required characters 4 Del
32. t of the additional Node will be linked to the main account for your home When powering up an additional Node for the first time you will follow the same procedures for setting up and connecting your initial Node Altech Node a division of Altron TMT No part of this document can be reprinted or republished without a preliminary written agreement with Altech Node 26 altech n de The main Altech Node account will be used for all the Altech Nodes in your home However movie rentals or any other purchases will be payable via each unique Node Please note that an additional Altech Node account cannot be completed without the approval of the main Node account holder It is therefore important to complete the first registration screen by typing in the main Node account number and the customer password The additional Altech Node will have its own account number with payment details transactions messages customer password statements and individual settings such as internet and parental password On reaching the screen to Register your Node Step 1 of 5 you will select the option Setup additional Node in my home which will then take you through the required process to finalise the setup Alternatively you can register on the internet go to www node co za 1 Select Set as additional Node in my home Connect egister 37 Subscribe gt Register Your Node i Create a new account If you need your account number go to
33. tep 1 of 6 Set up your subscription 6 Connect gt amp Register gt Set Up Your Subscription Your registration was successful Your account number is 843812 Pay R80 00 month and get all the latest movies TV shows and other home entertainment services Monthly billing date Monthly regular subscription fee R80 00 per month accept that I will be billed until decide to cancel 1 Choose your monthly billing date This is the date on which your monthly payment will be processed by your bank Altech Node a division of Altron TMT No part of this document can be reprinted or republished without a preliminary written agreement with Altech Node 30 2 Connect gt 2 Register gt Subscribe Set up your subscrif Step 1 of 6 Your registration was unsuc Pay R80 00 month and geti Monthly billing date Monthly regular subscriptio tC accept that will be bi r All fields are mandatory 6th of Every Month list of Every Month 2nd of Every Month 3rd of Every Month 4th of Every Month 5th of Every Month 7th of Every Month 8th of Every Month 9th of Every Month Registration 11th of Every Month 12th of Every Month 13th of Every Month 14th of Every Month 15th of Every Month 16th of Every Month 17th of Every Month 18th of Every Month 19th of Every Month 21th of Every Month 22th of Every Month 23th of Every Month 24th of Every Month 25
34. th of Every Month 26th of Every Month 27th of Every Month 28th of Every Month 10th of Every Month 20th of Every Month 2 Select the monthly billing date from the drop down calendar and then press OK The date you selected will appear in the Select Date field Registration 3 Connect gt 2 Register gt 3 Subscribe gt Set up your subscription Step 1 of 6 Your registration was unsuccessful Pay R80 00 month and get all the latest movies and TV shows 25th of Every Month v Monthly regular subscription fee R80 00 per month Monthly billing date accept that will be billed until decide to cancel All fields are mandatory R 3 Once you have made your selection select the tick box next to accept that I will be billed until decide to cancel and press OK 4 Select NEXT Altech Node a division of Altron TMT No part of this document can be reprinted or republished without a preliminary written agreement with Altech Node 31 altech n de 5 2Step 2 of 6 Confirm your subscription type amp Connect Register gt Confirm your subscription type Monthly billing date 25th of Every Month April 2014 Subscription period onth to Month SVoD Subscriptior S T z pang aan start 20 201 gggpomg Pro Rata charge R7 85 Sun Apr 20 2014 20 21 22 23 24 Sat May 24 2014 Monthly regular subscription fee R8C Pro Rata charge Billing day CONFIRM BACK o i
35. your network from the list Connect to Wi Fi Configure advanced Wi Fi settings Network Name IP settings DHCP v CONNECT RESET SETTINGS CANCEL 3 Enter your Wi Fi password when requested to do so Altech Node a division of Altron TMT No part of this document can be reprinted or republished without a preliminary written agreement with Altech Node 17 Connect to Wi Fi Configure advanced Wi Fi settings Network Name IP settings DHCP Vv Security R SCT RESET SETTINGS CANCEL 4 Select Security standard from the list 5 Select Connect Your Wi Fi connection will be validated and connected T Connecting To Wi Fi Network v Connecting to Network Acquiring Connection Verifying Internet Connection Altech Node a division of Altron TMT No part of this document can be reprinted or republished without a preliminary written agreement with Altech Node 18 altech n gde 3 3 3 Setup 3G Connection 2 Register gt amp Subscribe gt Choose your internet connection type To continue you have to set up the internet connection you would like to use Po Ps Fo Set up LAN Set up Wi Fi Set up 3G connection connection connection 1 Insert your 3G SIM card into the SIM card tray at the bottom on the left of your Node 2 Select the Set up 3G connection button 3 Select the Connect button 4 Your 3G connection will be validated and connected Altech Node a division
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