User instrUctions The MeNU™ SerieS
Contents
1. The product s serial number Keep away from sunlight The product must be protected from light sources and or The product must be kept away from heat Keep dry The product must be protected from moisture and or The product must be kept away from rain Lower limit of temperature The lowest temperature to which the product can be safely exposed 49 Symbol Title Description Upper limit of temperature The highest temperature to which the product can be safely exposed Temperature limits The highest and lowest temperatures to which the product can be safely exposed Consult instructions for use The user instructions contain important cautionary infor mation warnings precautions and must be read before using the product gt el ASS Caution Warning Text marked with a caution warning symbol must be read before using the product 50 Symbol Title Description WEEE mark Not for general waste When the product is to be discarded it must be sent to a designated collection point for recycling and recovery m Dt CE mark The product is in conformity with the requirements set out in European CE marking directives Alert The product is identified by R amp TTE Directive 1999 5 EC as an equipment Class 2 product with some restrictions on use in some CE member states Q C Tick mark The product complies with EMC and r2. aid is generally too loud or too weak or the reproduced sounds are distorted or if you would like any further information consult your hearing care professional 24 To mute the hearing aid with a remote control Keep pressing the volume down key on the remote control after the long beep tone has sounded and until it stops Pressing one of the volume keys briefly will bring back the sound 25 Listening programs By default your hearing aid contains a Master program With a program button or remote control you have the option of an extra program and a number of supplementary programs can also be made available If this solution is chosen you can have up to five programs Master All the automatic functions work to ensure comfort in all listening situations Music For listening to music TV For listening to the TV Standard All the automatic functions work to ensure audibility and speech understanding in all listening situations Acclimatisation This program has the same features as the Master pro gram but provides slightly less amplification 26 Audibility Makes high frequency sounds audible Extender Zen Generates different kinds of tones Available separately If your needs change over time the combination of listening pro grams can be altered 27 Zen program Your hearing aid may be provided with a unique optional listen ing program called Zen It makes musical to
3. ways in which Zen is programmed in your hearing aid please follow the recommendations of your hearing care professionals as to how to use the program when to use the program and or how long to use the program 30 Switching between the listening programs To change programs press the program but Q ton if available on the hearing aid or the remote control program key briefly Each time you change program an acoustic indi cator will sound unless this function has been disabled j Program 1 One short beep or message Program 2 Two short beeps or message Program 3 Three short beeps or message Program A One long and one short beep or message Program 5 One long and two short beeps or message 31 Using a telephone C When using a telephone we rec ommend that you hold the tel ephone against your head at an angle above your ear rather than directly against the ear If the sound is not optimal try moving the tele phone earpiece to a slightly differ ent position 32 CLEANING The following cleaning accessories are available for the hearing aid and ear set For cleaning the ear set see the user manual Ear sets for Widex BTE hearing aids 1 Cloth oo 2 Wax removing tool 3 Cleaning thread Contact your hearing care professional if you need additional supplies of cleaning accessories Selection depends on ear set type 33 a The hearing aid Clean the hearing aid with the soft clot
4. WIDEX MENU THE CHOICE IS YOURS USER INSTRUCTIONS THE MENU SERIES ME m model Behind the ear wiel 24 YOUR WIDEX HEARING AID To be filled out by the hearing care professional MENU3 MENUS MENU10 Date Battery size 10 Programs x Master Music TV Standard Acclimatisation Audibility Extender Zen CONTENTS DESCRIPTION OF THE HEARING AID n annnnnnnnnnannnnnnnnnnnnn 6 Right left identification A0 Acoustic indicators 0 s3 2 0 E EE te tee LO DENEA 07 10 LSA ante ee hb AE 12 Inserting the battery 242 e ENER dE ENER i hania 12 Removing the hatten 16 Battery drawer without a nail op LI Low battery indication Sg AER ENEE Pitkin vee 18 Turning the hearing aid on and oft 19 Positioning the hearing ad 21 Removing the hearing ad 23 Volume adjustment 0 ccc cee neasa aa 24 LIStENING Dell TEE 26 Switching between the listening programme 31 Using a Telephone 32 CLEANING o aidai ino anaa aa eta i a i ai Ea 33 The hearing ad 34 The microphone openings cccccccceeeeeeeeeeeeeeees 35 ACCESSORIES e See nei eeh RER CEA eg AE RENTEA ts 36 IN CASE OF MALFUNCTION ccc cece eee eee e eee ee eens 37 CARING FOR YOUR HEARING AID 0 ceeeeee eee eeeeeeee 39 WARNINGS E deene dE ERR 41 ADVICE EE 46 dl 48 DESCRIPTION OF THE HEARING AID Yo
5. act your hearing care professional 42 Nene e Please note that when using any type of hearing aid you must allow regular ventilation of the ear If the ear is not adequately ventilated there may be a slightly increased risk of infection or disease in the ear canal We therefore recommend that you remove the hearing aid and ear set from your ear when you go to bed to allow the ear canal to be ventilated If possible you should also remove your hear ing aid and ear set during the day if there are any periods when you do not need them Make sure that you clean and inspect your hear ing aid and ear set as required If an ear infection or disease occurs you should seek medical attention and contact your hearing care pro fessional for advice on how to disinfect the various hearing aid parts Do not under any circumstances use alcohol chlorine or similar sub stances for this purpose e Regular use of a de humidifier is recommended to help avoid mal function of the hearing aid 43 Ae Do not wear your hearing aid during radiation X rays MRIs CT or other medical treatments and scans The emissions from these pro cedures as well as from other types of radiation such as that in a microwave oven can damage your hearing aid and the hearing aid can become very hot Radiation from for example room surveillance equipment burglar alarms and mobile phones is weaker and will not damage the hearing aid but may
6. adio spectrum regulatory requirements for products supplied to the Australian or New Zealand market 51 Symbol Title Description Co Interference Electromagnetic interference may occur in the vicinity of the product The six or seven digit number on the product is the serial number Se rial numbers may not always be preceded by sN 52 53 WIDEX A S Nymoellevej 6 DK 3540 Lynge Denmark www widex com Manual no 9514 0211 001 06 Iw A 59 Issue 2015 02 9 514021 100102 WIDEX and MENU are trademarks of Widex A S
7. can result in severe injury or even fatalities In case of ingestion contact a physician immediately Keep hearing aids and their parts accessories and batteries out of reach of children and anyone else who might swallow such items or otherwise cause injury to themselves Do not change batteries in front of them and do not let them see where you keep your battery supply Discard used batteries carefully Batteries are very small and can easily be mistaken for pills or the like Never put a battery or hearing aid in your mouth for any reason as you may risk swallowing it Clean and inspect your hearing aid after use to check that it is intact If the hearing aid or the ear set breaks while in the ear canal contact your hearing care professional immediately Do not try to remove the parts yourself 41 Dds e Risk of explosion if battery is replaced by an incorrect type or recharged Dispose of used batteries according to the instructions e Never allow others to wear your hearing aid as this could cause per manent damage to their hearing e When selecting a listening program please remember that there are situations in which it is particularly important to be able to hear the surrounding sounds e g traffic warning signals e The hearing aid is made of modern non allergenic materials None theless in rare cases skin irritation may occur If you notice skin irri tation in or around your ear or ear canal cont
8. create audible interference 44 A CAUTION e Your hearing aid has been tested for interference according to inter national standards Nevertheless it is possible that unforeseen inter ference may occur in the hearing aid due to electromagnetic radiation from other products such as alarm systems room surveillance equip ment and mobile phones e Although your hearing aid has been designed to comply with the most stringent international electromagnetic compatibility standards the possibility cannot be excluded that it may cause interference with other equipment such as medical devices e Never try to open or repair the hearing aid yourself 45 ADVICE NOTE e The hearing aid will not restore normal hearing and will not prevent or improve a hearing loss resulting from organic conditions How ever the hearing aid can help you to make the best possible use of your remaining hearing ability You should also bear in mind that it can take time to get used to a new hearing aid and new sounds e In most cases using the hearing aid infrequently will not permit you to gain full benefit from it e The use of a hearing aid is only part of hearing habilitation and may need to be supplemented by auditory training and instruction in lipreading e The use of hearing aids increases the risk of accumulation of earwax Contact your physician ENT doctor if you suspect that a plug of ear wax has accumulated in your ear Earwa
9. e 10 battery for the hearing aid To obtain replacement batteries please consult your hearing care professional It is important to take note of the expiry date and the recommendations on the battery pack regarding disposal of used batteries Otherwise there is a risk that the battery life may be reduced Inserting the battery Before inserting a new battery into the hearing aid remember to remove the adhesive tab Once the tab has been removed the battery will start functioning after a few seconds Tease Do not use batteries if there is a sticky residue from the tab or other un wanted substance as this can cause the hearing aid to malfunction 13 Use the nail grip to gently swing the battery drawer open Do not press the drawer beyond the open position Place the battery in the drawer as illustrated so that the plus sign on the battery is facing towards you when you hold the hear ing aid as shown You can use the battery magnet provided to steer the battery into place If the battery drawer does not close easily the battery is incor rectly inserted When changing battery it is a good idea to hold the hearing aid over a table 15 Removing the battery 1 Open the battery drawer as previously described Place the hearing aid on the provided cloth on a clean plane surface and turn it as illustrated 2 Supporting the drawer with your finger use the battery magnet provided to push the bat
10. e hearing aid Your ear is blocked Contact your ENT doctor phy whistles contin by earwax sician uously Note This information covers only the hearing aid See the Ear sets for Widex BTE hearing aids user manual for information specific to your ear set If the problems persist contact your hearing care professional for assistance 38 CARING FOR YOUR HEARING AID The hearing aid is a valuable object and should be treated with care Here are some things you can do to prolong the life of your hearing aid 39 A CAUTION e Turn off your hearing aid when it is not in use Remove the battery if the hearing aid will not be used for several days e When the hearing aid is not in use keep it in its case in a dry location out of reach of children and pets e Do not expose the hearing aid to extreme temperatures or high humidity Make sure to dry the hearing aid thoroughly after heavy perspiration such as that which may occur during intense physical activity e g playing sports e Avoid dropping your hearing aid perform cleaning and battery changes while holding the hearing aid above a soft surface e Do not wear your hearing aid while in the shower or swimming or when using a hair dryer perfume hair and body sprays or gels such as suntanning lotions or creams 40 WARNINGS Se Hearing aids and batteries can be dangerous if swallowed or used improperly Swallowing or improper use
11. h after use If the microphone openings are still blocked contact your hearing care pro fessional Ae Never use water or cleaning solutions to clean the hearing aid as this may cause it to malfunction 34 The microphone openings Clean the microphone openings by passing the wax removing tool straight through the openings If you feel resistance withdraw the tool and try again Use only the wax remov ing tool provided When the hearing aid is not in use keep it in a warm dry place with the battery drawer open to ventilate the hearing aid and allow it to dry 35 ACCESSORIES Remote control Some hearing aids of the model you have may be provided with a remote control These hearing aids have no pro gram button If your hearing aid has a remote control please also refer to the user instructions for this 36 IN CASE OF MALFUNCTION Problem Possible cause Solution The hearing aid The hearing aid is Make sure the battery drawer is completely not turned on is closed silent The battery does not Insert a new battery in the work battery drawer The hearing aid The battery is nearly Insert anew battery in the volume is not exhausted battery drawer powerful F enough Your ear is blocked Contact your ENT doctor phy by earwax sician Your hearing may have changed Contact your hearing care professional 37 Problem Possible cause Solution Th
12. if the hearing aid will not be used for sev eral days 20 Positioning the hearing aid Insert the earpiece in the ear canal while holding the lower part of the tube It may help to pull the outer ear backwards and upwards with the opposite hand Place the hearing aid behind the ear so that the hearing aid and tube rest comfortably on the ear close to your head 21 The illustrations show an open ear tip For further information on ear tip earmould types anchors and procedures see the sepa rate ear set user Manual provided If the ear set does not fit or sit properly causing discomfort irri tation redness or the like contact your hearing care professional 22 Removing the hearing aid Remove the hearing aid from its position behind the ear Carefully pull the earpiece out of the ear canal while holding the lower part of the tube If the earpiece is provided with an extrac tion cord take hold of this and carefully pull the ear tip out of the ear Canal 23 Volume adjustment The hearing aid volume is adjusted automatically in accordance with your sound environment If you have a remote control you can also adjust the volume man ually or mute your hearing aid Any adjustment of the volume set ting will be cancelled when your hearing aid is turned off or when you change program If you have a remote control please also refer to the user instruc tions for this E GER If the volume in the hearing
13. ification devices to be used in everyday listening environments The hear ing aids may be provided with the Zen program intended to pro vide a relaxing sound background i e music noise source for adults who desire to listen to such a background in quiet Indications for use The devices are indicated for individuals with a range of hearing loss severity from minimal 10 dB HL to severe 80 dB HL and all hearing loss configurations They are to be programmed by licensed hearing care profession als audiologists hearing aid specialists otolaryngologists who are trained in hearing rehabilitation Right left identification If you wear hearing aids on both ears the hearing aids can be provided with coloured marks red mark right and blue mark left The arrow shows the position of the identi fication mark Acoustic indicators The hearing aid may be set to produce a signal to indicate the use of certain functions The signal may be tones SmartTone or a spoken message SmartSpeak The signal can also be deac tivated Functions ng ls Adjusting volume via remote control Tone Off Confirming program button use a Off Changing program Tones Message off Starting up the hearing aid Tone Message off Warning about low battery 4 tones Message off Service reminder Off Message SmartSpeak not available as a standard feature The battery We recommend zinc air batteries Use a siz
14. nes and sometimes a rushing noise in the background These sounds are shaped according to your hearing loss The Zen program may be used alone without amplification in quiet when you are not required to hear surrounding sounds Or it may be used with the Mas ter program so both the surrounding sounds and the generated sounds fractal tones and noise are heard together A CAUTION Use of the different Zen programs may interfere with hearing sur rounding sounds including speech The programs should not be used when hearing such sounds is important Switch the hearing aid to a non Zen program in those situations 28 lee If you perceive a decrease in loudness tolerance of sounds speech not as clear or worsening tinnitus contact your hearing care professional 29 Benefits The Zen program may provide a relaxing listening background for some people When the Zen program is used in a tinnitus man agement program its wearer may experience some relief from tinnitus Indications for use The Zen program is intended to provide a relaxing sound back ground i e music noise source for adults who desire to listen to such a background in quiet It may be used as a sound therapy tool in a tinnitus treatment program that is prescribed by a hear ing care professional audiologists hearing aid specialists oto laryngologists who is trained in tinnitus management Directions for use Because of the unique
15. tery out of the battery drawer from the minus side 16 Battery drawer without a nail grip The hearing aid may be provided with a battery drawer without a nail grip which means that you need a tool to open the battery drawer This type of drawer can be a good choice if the hearing aid is worn by a child A spe cial tool for opening the drawer will be included with this drawer The battery drawer is opened as illus trated Low battery indication An acoustic indicator will sound when the battery is nearly exhausted unless this function has been disabled see page 10 We recommend that you always have a spare battery with you eee Never leave an exhausted battery in the hearing aid Exhausted batter ies may leak damaging the hearing aid Nain Your hearing aid may stop functioning for instance if the battery is ex hausted You should be aware of this possibility in particular when you are in traffic or are otherwise dependent on warning signals 18 Turning the hearing aid on and off The battery drawer of the hearing aid also functions as the on off switch Close the battery drawer to turn on the o hearing aid An acoustic indicator will indi cate that the hearing aid has been switched on unless this function has been disabled Open the battery drawer completely to turn off the hearing aid Please remember to turn off the hearing aid when it is not in use Remove the battery
16. ur hearing aid is used with an ear set which consists of a tube and an ear tip or earmould The illustration below shows the hearing aid without an ear set The choice of ear set solution depends on your specific needs Please refer to the separate ear set user manual 1 Microphone openings 2 Program button available in some versions 3 On off function integrated into the battery drawer 4 Nail grip 5 Right Left identification 5 lt 2 Your hearing aid may be provided with an optional listening pro gram called Zen It makes musical tones and sometimes a rush ing noise in the background These sounds are shaped according to your hearing loss If you need help to identify the serial number usually six or seven digits on the product please contact your hearing care professional NOTE In addition to these user instructions a separate user manual is provid ed describing the various ear set solutions available for your hearing aid Ear sets for Widex BTE hearing aids Vier This booklet and the manual Ear sets for Widex BTE hearing aids contain important information and instructions Read these booklets carefully before you start using the hearing aid NOTE Your hearing aid ear set and accessories may not look exactly as illus trated in this booklet We also reserve the right to make any changes considered necessary Intended use The hearing aids are intended as air conduction ampl
17. x may not only reduce your own hearing but also the effect of the hearing aid considerably It is a good idea to ask your physician to clean your ears a couple of times a year 46 Electrical and electronic equipment EEE contains materials components and substances that can be hazardous and present a risk to human health and the environment when waste electrical and elec Im tronic equipment WEEE is not handled correctly Do not dispose of hearing aids hearing aid accessories and bat teries with ordinary household waste Hearing aids batteries and hearing aid accessories should be disposed of at sites intended for waste electrical and electronic equipment or given to your hearing care professional for safe disposal Proper disposal helps to protect human health and the environment 47 SYMBOLS Symbols commonly used by Widex A S in medical device labelling labels IFU etc Title Description Manufacturer The product is produced by the manufacturer whose name and address are stated next to the symbol If appropriate the date of manufacture may also be stated Date of manufacture The date when the product was manufactured Use by date The date after which the product is not to be used JRE Batch code The product s batch code lot or batch identification 48 Title Description Catalogue number The product s catalogue item number Serial number
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