Infotrace Installation Manual
Contents
1. c Equipment configuration Set the static IP address on the PC and on the Infogate gateway box Do this by performing step 6c on page 8 of this manual PC or Mac Infogate Gateway Box Configuration for static IP system addresses d Firmware upgrade process 1 Move the firmware file bin to the Firmware Updates folder in Infogate On a Mac this folder is located under Applications at Infogate gt Firmware Updates On a PC it is under Local Disk C gt Program Files gt Infogate gt Firmware Updates 2 Open the Infogate software Infotrace Installation Manual Revised March 2009 Page 15 3 Discover the product by clicking on the Discovery tab 4 Click on Perform Discovery 5 At the warning box click Yes 6 Click on the tab Device Parameter Spreadsheet to confirm that you have discovered the product 7 You now have a small IT system working You can explore the Infogate software capabilities and functions 8 Click on the Test Setup and Fixtures tab 9 Click on the Firmware Upgrades tab 10 Under Selected Device select the product needing the firmware upgrade the product type and DMX address will appear after Selected Device 11 Click the Browse box 12 Select the bin file to download to the product the bin file name will appear after Selected File 13 Click the Start Update box 14 The software download is finishe2. Replace only with same type and rating of fuses For questions contact Wybron at 1 800 624 0146 Product Modification Warning Wybron Inc products are designed and manufactured to meet the requirements of United States and International Safety standards Modifications to the products could affect safety and render the product non compliant to relevant safety standards Infotrace Installation Manual Revised March 2009 Page 3 1 Infotrace System Overview hdd im strac control management van amp This diagram outlines the key components of the Infotrace system Infogate The software and hardware required to facilitate the transfer and display of information Infochip A conversion chip that can be used with non RDM equipment to enable communication with the Infogate software Infostore An Internet based application that aggregates the data gathered by Infogate and allows for the accumulation of historical information related to the equipment performance in the installation IT Products Coloram IT CXI IT Eclipse IT Shutter and Eclipse IT Iris all with updated electronics supporting RDM communication in addition to sensors that detect a variety of conditions The heart of the Infotrace system is Infogate specialized software and hardware that uses the industry standard feedback protocol Remote Device Management RDM to facilitate remote addressing and diagnostics for potentially every p
3. that is not a short term demonstration installation You will first set a static IP address on your PC Mac Then you will change the static IP address on the Infogate gateway box from the factory default address to one for your system Note 1 If you have Infogate software V070210 or later you may use static IP addresses or dynamic IP addresses DHCP If you have an earlier Infogate software version you must use the dynamic IP addresses DHCP means of network communication Note 2 For the Infotrace system Wybron recommends Infogate gateway static IP addresses of 10 102 1 x where x is 5 thru 255 Wybron recommends PC Mac static IP addresses of 10 102 1 x where x is 2 thru 5 Using the IP addresses in this range will minimize the chance of duplicating IP addresses on a network Infotrace Installation Manual Revised March 2009 Page 8 Step 1 Install Infogate software on the PC Mac as follows 1 2 Insert the CD Follow the instructions to install the Infogate application software Step 2a If you are using a PC set the static IP address as follows Set the static IP address of the PC to 10 102 1 2 as follows oA CON O Under START gt CONNECT TO gt SHOW ALL CONNECTIONS gt double click the icon near Local area connection At the Local Area Connection status screen click on the Properties button At the Local Area Connection properties window click Internet Proto
4. is a Netgear 10 100 Fast Ethernet Switch FS605 FS608 DMX nodes Bi directional DMX opto splitters if you use them Lighting console DMX cables WiFi Internet connection for Infostore with a PC only Infostore can t be accessed with a Mac this is explained further later in this manual Light fixtures Dimmers example is a Netgear model WGR614v6 54Mbps wireless router 2 4Ghz 802 119 PC requirements 1 GHz Pentium Windows XP operating system CD drive WiFi capability needed for Internet Infostore connection Infotrace Installation Manual Revised March 2009 Page 7 Mac requirements OSX operating system CD drive 6 Component Configuration Before connecting the system components some electrical and mechanical configurations and settings are required a Wybron IT Color Changers Dowsers Configuration Configure the Wybron IT color changers dowsers as follows 1 Adjust install the mounting plate per its host light fixture and install it on the light fixture b Wybron PS Power Supply Configuration Configure the Wybron IT power supply as follows 1 Attach the mounting bracket and the safety cable and mount the PS Power Supply as needed c PC or Mac Infogate Gateway Configuration for static IP system addresses Summary The following describes the process of setting static IP addresses for your IT system You will probably want static IP addresses for a real installation
5. fan speed and even gelstring frame color information Infotrace Installation Manual Revised March 2009 Page 5 3 Infotrace System Connection Diagram PS Xxx Power Supply bi directional DMX opto soplitter dimmer with InfoChip 5 es bi directional 5 pin cable 50 gun to other opto splitter node pio sp OMX RDM products Gateway IT lighting Network console Switch InfoGato to Internet tor InfoStore Infotrace System Connection Diagram Infotrace Installation Manual Revised March 2009 Page 6 4 Wybron Supplied Components The following Infotrace system components are available from Wybron ADRIANA po Infogate gateway box Model 4210 Infogate software Version 2 2 Model 4210CD Infochip IPSetup utility to inspect set static IP addresses in Infogate gateway Ethernet crossover cable PS Power Supplies with mounting brackets Wybron IT products Coloram IT CXI IT Eclipse IT Iris and Eclipse IT Shutter with mounting plates 4 pin power data cable 5 User Supplied Components The user needs to supply the following components for the Infotrace system 1 APC or Mac to configure system components and operate the system ONDINA WIN 10 AC power cables Network router used ONLY for DHCP dynamic IP address configured systems 12 Cat5 cables RJ 45 connectors Network switches used only for static IP address configured systems example
6. Lightwright file File gt Import and select the proper Lightwright file 7 You now have the Lightwright information in the Infogate columns channel position and unit number c Lightwright file information usage The Lightwright file provides channel position and unit number information in the Infogate software at the Device Parameter Spreadsheet You have this information easily visible when performing various Infogate functions e g identify as well as if you receive an error message 10 Firmware Upgrade This section describes the process of upgrading software in a Coloram IT CXI IT Eclipse IT Iris or Eclipse IT Shutter a Equipment needed You will need the following equipment Infogate software PC or Mac Infogate gateway box Cat5 crossover cable usually a yellow colored jacket 5 pin DMX cable PS Power Supply 4 pin cable The item needing a firmware upgrade e g Coloram IT The upgraded software firmware file for the product a bin file get this at www wybron com or call Wybron Technical Support ONDT AYN gt Infotrace Installation Manual Revised March 2009 Page 14 AC se PSxxx Power Supply 4 pin x n l mi f nitro ba kire Colorar CX Eclipse I7 IntoGate Cats crossover cable AC power Gateway box Firmware Upgrade Connection Diagram b Equipment connection Connect the equipment as shown in the figure above
7. WYBRON Advancing heArtOfLighting Infotrace System Installation Manual Manual issue date March 27 2007 Manual revision March 2009 CONTENTS Safety Ino Mato ic lisa 3 Infotrace System Overview 4 How the Infotrace System WOrkS iii 5 Infotrace System Connection Diagram 6 Wybron Supplied Components 7 Customer Supplied Components nenne 7 Component Configuration 8 Connecting the Components n 11 Using the Infogate Software n 12 Connecting to Infostore u ia 12 Lightwright Files Import and Usage 13 Firmware Upgrade a elia ai 14 Contact Wy Bron uz 15 Infotrace Installation Manual Revised March 2009 Page 2 Safety Information SAVE THESE INSTRUCTIONS READ AND FOLLOW ALL INSTRUCTIONS This manual gives step by step instructions for the preparation and setup of the Infotrace system There is a potential risk of injury to persons if the product is not used as instructed The Infotrace system is not intended for residential use WARNING When using electrical appliances use basic precautions including gt Read this manual before connecting power gt Use supervision around children gt Do not touch moving parts gt Only use attachments recommended or sold by Wybron gt Use in a dry location only
8. col TCP IP Then click the Properties button At the Internet Protocol TCP IP Properties window click the round Use the following IP Address button At IP Address enter 10 102 1 2 At Subnet Mask enter 255 255 255 0 At Default Gateway enter nothing This should be blank Click the OK button at the bottom 10 Close the Local Area Connection Properties screen 11 Close the Local Area Connection Status screen Step 2b If you are using a Mac set the static IP address as follows Set the static IP address to 10 102 1 2 as follows NOORONS Select FINDER gt APPLICATIONS gt SYSTEM PREFERENCES gt NETWORK At Show select Built in Ethernet At Configure Ipv4 select Manually At IP Address enter 10 102 1 2 At Subnet Mask enter 255 255 255 0 Click on Apply Now in the bottom right corner Turn AirPort off The Mac cannot connect through the hardwired Ethernet connection if the AirPort is On this is why the Mac cannot connect to Infostore while the Infogate application is running Infotrace Installation Manual Revised March 2009 Page 9 Step 3 Set the static IP address of your Infogate gateway this is for PC or Mac Set the IP address of the Infogate gateway to 10 102 1 x x is 5 to 255 1 If using a cross over cable usually has a yellow jacket a Connect the cross over Ethernet cabl
9. d when the progress box says Complete 15 Confirm the software download was successful by rediscovering the product as described above in steps 3 through 5 18 Click on the Device Parameter Spreadsheet tab to confirm that you have discovered the product and it has the desired software version 19 Disconnect the product from the PS Power Supply 11 Contact Wybron Please call Wybron Technical Support at 1 800 624 0146 or 719 548 9774 Hours of operation are Monday through Friday 8 a m to 5 p m U S Mountain Time Or e mail info wybron com Infotrace Installation Manual Revised March 2009 Page 16
10. e between your computer and the Infogate gateway b Using an Internet Web browser go to http 10 102 1 99 this is the default IP address of the gateway when it leaves the Wybron factory c Change the gateway box IP address to 10 102 1 x x is 5 to 255 For example set the IP address 10 102 1 5 Set leave the Network Mask at 255 255 255 0 and the Infogate gateway at 0 0 0 0 d Click the Submit button e Close the Web browser f Turn off the Infogate gateway for 5 seconds then turn it back on g Using the Web browser go to the IP address that you set in step C in order to confirm the IP address is set as desired h If the IP address of the Infogate gateway is unknown load and use the utility IPSetup runs on a PC only It will find the Infogate gateway box regardless of its IP address Set the IP address of the gateway to 10 102 1 x x is 5 to 255 i If you have multiple Infogate boxes set each one to a different IP address where x starts at 5 and goes up e g 10 102 1 5 10 102 1 6 10 102 1 7 e t c j Write the IP address on the Infogate gateway 2 If equipment is connected to network switch es a Connect only one Infogate gateway at a time to do this b Connect your network switch between the PC Mac and the Infogate c Follow the directions of 1 b thru 1 g as described above You now have an Infotrace network with your PC or Mac set to a static IP address of 10 102 1 2 and your Infogate gateway box
11. iece of equipment mounted on a rig Infogate works with all Wybron IT products as well as RDM compatible equipment from other manufacturers Any non RDM device can be upgraded with the installation of an Infochip Infotrace Installation Manual Revised March 2009 Page 4 2 How the Infotrace System Works Infotrace is a two way DMX RDM Remote Device Management feedback system DMX sends commands to the devices on a lighting rig and RDM gathers feedback from those devices and sends that feedback to the operator Both DMX and RDM operate on the same cable with RDM packets interleaved with DMX512 data packets These RDM command response packets allow configuration control interrogation and response EET DMX and RDM Signal Packet Diagram The DMX512 packets control the lighting equipment in the usual manner The RDM commands originate at the Infogate gateway The RDM responses are returned to Infogate from Wybron IT devices e g Coloram IT and other RDM devices In addition any non RDM equipment can be upgraded with the installation of an Infochip Because Infogate can work with any equipment the setup unit testing and troubleshooting for an entire rig can be coordinated from a single computer Wybron s IT products Coloram IT CXI IT Eclipse IT and Eclipse Il IT come equipped with a series of sensors that can relay a wealth of information to Infogate These sensors can detect everything from light voltage current to
12. iece of equipment you know its desk channel and exact location The Lightwright file provides channel position and unit number information which you can easily import directly into the Infogate software The Lightwright supplied information is displayed in the Device Parameter Spreadsheet along with the extensive information that Infogate supplies This section describes the process of importing a Lightwright file into Infogate and how to use the information a What you need You will need the following 1 Your show s Lightwright file 2 Infogate software running on a PC or Mac b Lightwright file import process 1 Export a file from Lightwright as follows a Include channel dimmer position unit and type type is the fifth column of information b Be sure the column name for dimmer is dimmer and not DMX c Be sure the dimmer number format is an integer e g 756 and not universe dimmer e g 2 244 d Export the file as a txt document 2 Move the exported Lightwright file to the LightwrightFiles folder in Infogate On a Mac It is under Applications at Infogate gt LightwrightFiles On a PC it is under Local Disk C gt Program Files gt Infogate gt LightwrightFiles Infotrace Installation Manual Revised March 2009 Page 13 3 Open the Infogate software 4 Load your show File gt Open or perform a Discovery 5 Select the Device Parameter Spreadsheet 6 Import the
13. ollow these steps 1 Double click on the Infogate icon to start the Infogate software application 2 After about 10 seconds note the box in the upper right corner of the window If it shows the word Gateway or whatever name the Infogate gateway has been given in green this means the Infogate software is connected to the Infogate gateway box If the word isn t green recheck your cable connections and IP addresses 3 Give the Infogate gateway box a name of your choosing do this at Test Setup and Fixtures gt Setup at the box after Name Then type the name you ve given the Infogate gateway 4 At the Discovery tab click on Perform Discovery 5 Click on the Device Parameter Spreadsheet tab 6 Watch the list of IT equipment list expand as devices are discovered 7 Set the DMX address of the IT equipment as desired either numerically at the Device Parameter Spreadsheet or click on the DMX Map tab and drag and drop the devices to the desired DMX address 8 There are many other things you can do with your Infotrace system Refer to the Infogate user manual for further explanation 9 Connect to Infostore Connecting your Infotrace system to the Infostore website will allow automatic periodic downloading of system information and alerts With the proper passwords you can view this Infostore information anywhere in the world You will need the following 1 A PC running Windows XP with WiFi wireless ne
14. set to a static IP address of 10 102 1 x x is 5 to 255 d Network Switch es There is no configuration required for the network switch es e DMX node Configure the DMX nodes for a DMX universe per the manufacturer instructions Infotrace Installation Manual Revised March 2009 Page 10 f Bi directional DMX Opto splitter There is normally no configuration required for the bi directional DMX opto splitters 7 Connecting the Components Please refer to the Infotrace System Connection Diagram above a Wybron IT Color Changers Dowsers Connection 1 Connect the color changers dowsers to the IT power supplies with 4 pin cable b Wybron IT Power Supply Connection 1 Connect the PS Power Supply to the bi directional DMX opto splitter if used or the Infogate gateway box using 4 pin cable 2 Connect the Power Supply to non dimmed AC power 3 Connect a DMX cable on to other DMX devices using DMX cable c Infogate Gateway Connection 1 Configure the Infogate gateway as follows Set DMX universe at Infogate compatible with the DMX universe s of the DMX node connected to it Do this at Test Setup and Fixtures gt Setup 2 Connect the Infogate gateway to the DMX node the PS Power Supply and the rest of the DMX devices d PC or Mac Infogate Gateway Network Switch DMX Node Connection 1 Connect with Cat5 cable Infotrace Installation Manual Revised March 2009 Page 11 8 Use the Infogate software F
15. twork capability 2 Your PC needs to be within range of a WiFi network with Internet connection 3 A Mac is NOT suitable for the Infostore connection using this method Follow these steps 1 Start the Infogate application on the PC 2 Enable the wireless network connection in the PC Go to Start gt Connect To gt Show All Connections gt and double click the icon next to Wireless Network Connection unless it is already enabled This will show connected when it is working Test your internet connection to make sure it s working Infotrace Installation Manual Revised March 2009 Page 12 3 Click on the Test Setup and Fixtures gt Setup tab 4 At the bottom of the screen at the Enter Infostore ID Code box type in an unobvious code word This ID code will be the key to your Infostore data 5 Contact Wybron Technical Support to set up an account 6 The URL for Infostore is http infostore wybron com 7 In the upper right side of the Infostore home page enter your account information Wybron assigned e mail address and password to view your Infostore show data 10 Lightwright File Import and Usage You can import your show s Lightwright file into Infogate for powerful equipment location and identification capability with no additional data entry You have the desk channel number and the physical location of a piece of RDM equipment at your fingertips If Infogate sends you a message about a p
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