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USER MANUAL ST1

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1. Risoluzione dei problem ee 62 63 INHOUDSOPGAVE NEDERLANDS Levering onderdelen c cesssssssssesssescssessessscsssssscsscsscssessscsnssasesessaceasessessees 67 ACCU sarrerei u 68 69 a Actieradius invloeden en Ups 69 4 Interface see nennen 70 75 E Onderhoud en verzorging acssesssessensensenssenseneensennenneoneennseneeneonnenneeneennee 76 77 A Probleemoplossing sssssssssssssssssssssssssssssssssssssssssssessssssssssssssseesssssssssssass 78 79 a ENGLISH TABLE OF CONTENTS Scope of delivery individual parts een 19 Rechatgeableibattenys ee cece 20 21 Range influences and Ups eene 21 A een 22 27 Maintenance and care 28 29 E See ee 30 31 STROMER INDIVIDUAL PARTS 1 Battery eject button 2 Battery charging socket 3 Battery compartment lock 4 Interface 5 Brake sensor 6 Battery compartment 7 Torque sensor 8 Hub motor SCOPE OF DELIVERY 1 2 S Along with the Stromer you will also receive the charger 1 the rechargeable battery 2 the adapter 3 and the mains cable 4 19 RECHARGEABLE BATTERY REMOVE We ES 1 Open the battery compartment with your corresponding key 2 Release the battery com partment by pressing the button 3 Open the battery compartment 4 Pull out the battery RECHARGEABLE BATTERY INSERT Insert the battery into the lower guide rail with th
2. nm 4 2 SPEED y AVG SPEED y DIST y DIST ODO TRIP TIME TIME y SPEED w 8 RESETTING INFORMATION DISPLAY The information display flashes briefly if the reset was successfully completed INFO AVG SPEED DIST ODO TRIP TIME 2 sec at same time 9 USE MOVE MODE Before you can use the Move mode this must be enabled see page 27 Select the Zero mode see page 23 and press and hold the plus button RI N N ME 4 n Gi Sie IT m I PUB Hr III gt WE je Zn em di 2 sec This push assistance is limited to walking speed 10 USE BOOST MODE Before you can use the Boost mode this must be enabled see page 27 Select the Power mode and press and hold the plus button d D n 77 ium gt un BOOST III 7 Say 0 2 sec The Boost can only be used as of 1 8 mph and is limited to 12 5 mph Depending on the legal regulations in your country this feature may not be available 25 INTERFACE BASIC SETTINGS You can change the various basic settings in three easy steps 1 CALL UP MENU nn LU 8 8 Press the On Off button and the plus button at the same time and hold for 3 seconds SPEED 2 ENTER CODE CODE D Using the plus and minus button select the desired number and confirm using the On Off button
3. 3 SELECT VALUE SAVE D Using the plus and minus button select the desired value and confirm this by pressing To confirm the code press and holding the On Off and hold the On Off button button for 3 seconds for 3 seconds Save is displayed SET TIME HD t20 Copa CODEGGAL ALLOW PASSWORD CHANGE To be able to change the pe CODEL0AS CODES code 0004 the value must be set to 1 Back to 0 after the change CHANGE PASSWORD 26 SET SENSOR SENSITIVITY With this setting you can TT define the ratio between rider power and motor support The sensor sensitivity thereby affects the range see page 21 CODELA dch TIE CODELE ENTER TOTAL DISTANCE You can hereby enter your total distance mg CODE STT1 UUIUUI COOE ST SWITCH RECUPERATION MODES ON OFF IT CODEIO N ENABLE MOVE MODE This mode is used for push assistance The mb Stromer rides along SS at walking speed Dt EODEIGGE For use see page 25 CODELA ENABLE BOOST MODE In this mode the Stromer can be ridden up to 20 km h nm 12 5 mp h without pedal support For use see page 25 CODELA m bs A 27 MAINTENANCE amp CARE Y PRIOR TO WORKING ON THE STROMER THE BATTERY MUST BE REMOVED FROM THE BATTERY COMPARTMENT AND THE BATTERY COMPARTMENT MUST BE CLOSED Bring your St
4. STROMER EEE USER MANUAL ST1 DEUTSCH ENGLISH FRANCAIS ITALIANO NEDERLANDS VERSION ST1 1 0 MYSTROMER AG Freiburgstrasse 798 3173 Oberwangen Switzerland Phone 41 0 31 848 23 00 info stromer ch BMC TRADING AG Sportstrasse 49 2540 Grenchen Switzerland Phone 41 0 32 654 14 54 info bmc switzerland com STROMER SERVICE CENTER EUROPE Neugasse 57 64560 Riedstadt Germany Phone 49 6158 822 398 40 ssceurope stromer eu STROMER A DIVISION OF BMC 109 State Street Suite 403 Boston MA 02109 USA Phone 1 800 819 4262 sscusa stromer ch stromer ch facebook com mystromer S TROMER INHALTSVERZEICHNIS DEUTSCH Reichweite Einfl sse und Tipps Interface En Wartung und Pflege anansessessenssensensenssnsensensennennennsoneennseneoneennennsenenenn A mg P a TABLE OF CONTENTS ENGLISH Scope of delivery individual parts 19 Rechargeable hatten Range influences and tips tc N resume Maintenance and Care TrOUDLESHOOtING essesssessscscssessesssesscssssssssnccsessecsscsacssessucenseassssseneensess SOMMAIRE FRANCAIS Contenu de la fourniture PIECES ENEE 35 Badia 36 37 Autonomie influences et conseils 37 Interface Maintenance et entretien 44 45 IEN ET A A RATA 46 47 SOMMARIO ITALIANO Materiale in dotazione particolati een 51 Batteria Autonomia Fattori di influenza e Consiglt En 53 Interfaccia EE 54 59 Manutenzione e cura
5. the motor must perform harder when accelerating or on a climb Minimize your payload in order to achieve a greater range Range varies based on terrain Regularly check the tire pressure The roll resistance increases with low tire pressure which can considerably reduce the range You can find the recommended tire pressure on the side of the tires The riding speed and range are decreased on strong climbs as the motor has to perform harder to increase the speed or the altitude At low speed up to 6 2 mph the efficiency is reduced At high speed as of 21 7 mph the drag increases considerably Ride at medium speed to achieve maximum range In order to extend the range using recuperation only electrical braking should be used not mechanical braking To do so ride in recuperation mode or only lightly tap the brake The longer the recuperation is active the greater the range Increase the pedaling frequency low gear while maintaining the same speed and you will ride more economically and extend the range The support mode changes the ratio between the motor power and rider power You save the most battery power if you change to a lower support mode on a climb 21 INTERFACE DISPLAY AND FUNCTIONS NFO AVG SPEED DIST ODO TRIP TIME UE ES INFO SPEED Current speed AVG SPEED Average speed DIST Trip distance DIST ODO Total distance TRIP TIME Time ridden TIME Time The m
6. different charger expose it to a source of heat or flame SPROCKET AND CHAIN The sprocket and chain should regularly be cleaned and checked for wear This increases the service life Depending on the load from dirt moisture salt and traction that affects it the chain has a service life of 600 to 1 800 miles The chainrings should be checked for broken or bent teeth every time they are cleaned Otherwise imprecise shifting chain jump and premature chain wear can occur It is recommended to use a dry lubricant in moderate conditions and a wet lubricant during the cold and wet conditions Application Clean the dirty chain using a rag Then turn the crank counterclockwise applying lubricant to the inside of the chain use a rag to free the chain of excess lubricant WINTER SPECIFIC MAINTENANCE AND CARE If you ride your Stromer in the winter lubrication of the chain should be performed more frequently than in the summer due to the salt load Store and charge your battery at room temperature Cold batteries deliver less power than warm ones Regularly remove excess salt buildup from your Stromer Protect your Stromer against weather when not in use 29 TROUBLESHOOTING 15 STEP Try to identify the problem using the troubleshooting guide below 2ND STEP If your problem is listed in the trouble shooting guide you can try to solve the problem utilizing the adjacent suggested solution If this is n
7. ORT MODE The Stromer has four different modes back continue au m 1 Eco 150 2 City 200 3 Tour 250 and 4 Power 300 When idling Zero mode nothing is shown in the mode display and the motor does not provide any support 4 LOCK SYSTEM To lock the system press and hold the On Off button for around 6 seconds until the Locking message appears INFO m n KMH AVG SPEED eg LL ug ug pri m DEF LOCKING as o gm 5 UNLOCK SYSTEM Switch the Stromer on in the normal fashion see page 23 and enter your password With you can select the number and confirm it with the On Off button in each case Password Default setting 1234 see page 26 to define your own password nnmn 17 44 pees nn LOL TT L mg LL LOCKED mmm D mmm CG OT E TTT WA a Na Select number di Confirm number 6 BACKGROUND ILLUMINATION In order to switch the background illumination of the interface on or off press and hold the minus button for 2 seconds un nn mm ma nn mm AVG SPEED u AVG SPEED LL LU RE TTT m 24 7 SELECT INFORMATION DISPLAY By repeatedly pressing the button you access the information displays INFO KMH Dis obo H E TRIP TIME J D MODE IL
8. e connector pointing down While inserting make sure that the battery is also inserted into the upper guide rail Insert the battery into the flap up to the stop Close the flap and engage the lock RECHARGEABLE BATTERY CHARGE INTERNAL AND EXTERNAL CHARGING PROCESS AND CHARGER The Stromer battery may only be charged with the corresponding charger The battery can be charged directly at the Stromer or independently The charging time is approx 3 5 h 1 INTERNALLY Switch the Stromer system off and insert the charging cable o 2 EXTERNALLY Connect Connect charger to electricity the battery to the charger 20 Switch on charger Battery is charging Yellow and red LED light up Battery is completely charged Green and red LED light up Switch off charger and disconnect battery or Stromer from the charger CHECK CHARGING PROCESS If the LED 2 immediately switches from yellow to green after switching on there is no clean connection to the battery or an error occurred If the latter is the case connect the charger again and switch it on again RANGE INFLUENCES AND TIPS With the sensor sensitivity the ratio between the motor power and rider power can be individually adapted for instructions see page 27 The following is valid here The slighter the sensor sensitivity the greater the range With a heavier weight rider and payload
9. ent AFTER SWITCHING ON FOUR ZEROS 0000 APPEAR ON THE DISPLAY AND THE FIRST DIGIT FLASHES The system lock was activated when switching off To deactivate the system lock see page 24 THE CONTROL UNIT CANNOT BE SWITCHED ON THE CONTROL UNIT SWITCHES ON BUT THE BATTERY PILOT LIGHT FLASHES EVEN IF THE BATTERY IS FULL Replace the control unit s battery To re place remove the unit from the handle bar This requires a Phillips head screw driver and a button battery CR2032 The battery can also be replaced at your local dealer Check connections If the problem persists contact your local dealer for service 31
10. ode display shows the current support or recupera The following can be displayed here among other things Speed average speed and time Depending on the region the speed is constantly displayed here Information such as average speed and time are then shown in the General information display tion mode e g 1 Eco 2 City 3 Tour 4 Power The MSG display Message shows a message a status or a code GENERAL INFORMATION DISPLAY The following can be displayed here among other things Support modes Recuperation modes System status info Parameter settings Fault messages 22 ENERGY RECOVERY 6 hebate ispay gt little gt medium maximum BATTERY CHARGE STATUS TTT 100 Miili 60 4 0 ENERGY CONSUMPTION e gt little medium maximum INTERFACE OPERATION 1 SWITCH ON STROMER Important note When switching on the pedal must be completely free of load ee nm nm al iD a LILA STROMER 2 sec O Saw 2 SWITCH OFF STROMER Os r n E LL i gt ug HIT DEF H ap WAS aa o 3 SELECT SUPPORT OR RECUPERATION MODE MANUAL RECUPERATION MODE The energy recovery is normally activated upon braking It can also be activated manually by selecting the mode Select a Recup Mode to recover energy and thereby brake electrically SUPP
11. ot possible or if your problem is not listed continue with step 3 ARD STEP Contact your local dealer for service Dealers can be located using the dealer locater found at www stromer ch TROUBLESHOOTING GUIDE MESSAGE MSG SOLUTION Motor temperature high Riding further may lead to overheating The motor is overheated and has automatically switched itself off to protect any damage to the electronics Allow the motor to cool down then resume riding as normal Connector disconnected or motor defect Check all connectors If the problem persists please contact your local dealer for service Motor defect Contact the your local dealer for service 30 No battery or connectors are disconnected Ensure that there is a fully charged battery in the battery compartment and that all connectors are properly connected If the problem persists please contact your local dealer for service PROBLEM SOLUTION MOTOR ASSISTANCE IS IRREGULAR OR NON FUNCTIONING Switch off the control unit Make sure that the pedals are completely free of load Switch your control unit back on and retry The brake sensor on the right brake lever may be misaligned The sensor thereby sends a constant switch off sig nal to the motor Disconnect the connec tor of the brake sensor to the control unit and retry If this addresses the problem the sensor can be reset during your next service appointm
12. romer in for service once or twice a year depending on the usage The first service should be performed after approx 6 months Regularly check the tire pressure Doing so will keep rolling resistance low all while helping to prevent flat tires Regularly check the connectors both on the display and those originating from the motor under the neoprene protection on the inside of the left chain stay Clean your Stromer with bicycle friendly cleaner and water To do so it is best to use a sponge or a rag Motor display battery compartment and the electrical connectors should never be sprayed with pressurized water or a hose Avoid the use of high pressure cleaners These may affect the ball bearings and the electrical system 28 RECHARGEABLE BATTERY IMPORTANT NOTES NOTES ON CARE If the battery is fully discharged you must charge the battery immediately after riding to prevent the battery from becoming deeply discharged If the battery is not used for an extended period it must be recharged fully Store at room temperature and recharge every 2 to 3 months If the battery is not charged for an extended period a deep discharge may occur The warranty is thus invalid Charge your battery at room temperature SAFETY NOTES Under no circumstances must you perform the following with your battery short it place it in water or clean it with water open it or tamper with it charge it with a

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