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NEW MEXICO - CenturyLink

1. a Upon the continuance of any unpaid regulated amount due for a period of five 5 days following temporary suspension b Upon objection to the furnishing of a service made in writing by or on behalf of any governmental law enforcement agency acting within its jurisdiction on the grounds that such service is or will be used for an illegal purpose Cc Upon the use of a service in such a manner that in the opinion of the Company constitutes abuse or fraud or may tend to injuriously affect the efficiency of the Company s plant property or service or d Upon a violation of any of the regulations governing the furnishing of this service D Standard Features The following features where from a specific central office are offered to the customer as part of the ISDN PRI service at no additional charge when they are available from the serving Central Office 1 Caller Number Identification Allows the caller s number if not blocked to be displayed on compatible CPE when an incoming call is received including calls made to Direct Inward Dialing DID Service telephone numbers 2 Caller Name Delivery Allows ISDN Calling Name Identification with call control to send calling party information to ISDN Class II equipment Effective 01 28 11 this service is limited to existing facilities in service at existing locations for current customers Current customers may migrate existing services to Integrated Services Digital Network Prima
2. Issued 11 20 2014 Effective 12 5 2014 Darlene N Terry Manager Tariffs 5454 West 110th Street Overland Park Kansas 66211 TELEPHONE RATE FILE CenturyTel of the Southwest Inc Exchange All T Section No __ 29 Sheet No _8 Amendment No _2 PACKAGED SERVICES 10 CORE CONNECT A Description 1 CORE CONNECT is an optional enrollment plan that permit business customers who subscribe T to qualifying products and services to receive Local Exchange Service and additional features and services for a flat monthly rate 2 CORE CONNECT bundles are available under one year two year or three year term plans and are available on a month to month basis as specified in E following B Regulations 1 CORE CONNECT customers must also subscribe to the Company s non regulated 1 5 Mbps or greater High speed Internet at each CORE CONNECT location In locations where 1 5 Mbps is not available customers may alternatively subscribe to the Company s non regulated 512 or 768 Kbps HSI These qualifying services must be billed on the same invoice as CORE CONNECT but may be provisioned on access lines or trunks other than CORE CONNECT 2 Customers may subscribe to a maximum of ten 10 CORE CONNECT business lines at each customer location 3 There is no minimum service period for CORE CONNECT Customers who discontinue services within thirty days after establishment of service will be charged only for the number of days CORE CONNECT was i
3. RESTORATION OF SERVICE 1 If the service furnished a subscriber is temporarily suspended for nonpayment of charges due or for any other violation of the regulations of the Telephone Company as described under Rules and Regulations Applying to Telephone Service but the equipment is not removed from the subscriber s premises such service is restored only upon payment of a restoration of service charge of 12 00 Such charges are in addition to any charges due for current service and facilities furnished up to the date of suspension of service 2 Where an employee is dispatched to remove service because of non payment and the subscriber pays the employee the amount due a charge equivalent to the restoral of service charge will apply 3 In cases where the customer s record has been removed permanently suspended because of discontinuance of service for non payment of charges due or for any other violation of the regulations of Telephone Company as described under General Rules and Regulations Applying to Telephone Service service is re established only upon payment of the charges that would apply for a complete new installation for a new subscriber Issued 05 29 98 Applicable to bills rendered on and after _05 19 98 Authorization by Order No __ 98 148 TC Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange Section No Sheet No Amendment No LL lo DEFINITI
4. Rearrangements and Changes to Simulated Facilities and Routing Patterns 24 00 b Normal OutWATS rates measured time or full business day will be charged for OutWATS calls NOTE Service Ordering Charges as specified in PART II of this tariff apply for the connection of the services listed above unless ordered at the time initial service is established Issued 05 29 98 Applicable to bills rendered on and after _05 19 98 Authorization by Order No __ 98 148 TC Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All C Section No _9 Sheet No _7 Amendment No _ 1 CENTREX SERVICE B Rates and Charges Cont d 6 Enhanced Hunt Service a Changes to Hunting Group Arrangements Patterns Additional Lines Change Hunting Order 12 00 Non Recurring b Hunt Group Options 1 Queuing for Hunt Group 20 00 per month 2 Delay Announcements for Queued Calls Standard Announcement 24 00 per month Customer Worded Announcement 96 00 per month Announcement Trunk 24 00 per month Changes to Customer Worded Announcement 25 00 Non Recurring 3 Stop Hunt Make Busy Access Code Activation 50 per month Key Switch Activation 6 50 per month Cc Uniformed Call Distribution UCD 1 Per UCD Group N A 2 Per Station 5 00 per month 3 Per UCD Group 120 00 Non Recurring NOTE Service Ordering Charges as specified in PART II of this tariff apply for the connection of the services listed
5. Restoration Priority Restoration Priority is a monthly rate per access line and or circuit for the ongoing administration and maintenance of the TSP System This monthly rate only applies for all restoration circuits or lines Monthly Rate Per Access Line Circuit 5 00 N Issued January 25 2010 Applicable to bills rendered on and after February 4 2010 Authorization by Order Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc Exchange All New Mexico Section No _ 36 Sheet No _ 1 Amendment No Original SATISFACTION GUARANTEE PROGRAM N 1 General a A Satisfaction Guarantee Program is available to business customers who subscribe to any of the following qualifying services Individual Business Line Key Trunk PBX Trunk Centrex When business customers notify the Telephone Company within thirty 30 days after installation of a qualifying service s that they are not satisfied with their service s and subsequently request disconnection of that service s they are eligible to receive a full credit of all nonrecurring charges directly associated with the establishment of the qualifying service s and the monthly charges billed for the service s through the date of disconnection To receive credit the customer must submit a cancellation notice to the Telephone Company via a web based on line form within thirty days of the service installation date and at least 5 days before the Telephone Company rec
6. 7 CENTURYLINK BUSINESS BUNDLE cannot be combined with any other discounts unless otherwise specified 8 This plan is not available to customers who are or become toll restricted Service Connection Charges will not apply for those existing lines converted in place to business exchange service due to company initiated toll restrictions Such customers will not be permitted to re enroll in this plan until such time as all associated unpaid balances are satisfactorily paid in full 9 An Activation Fee as specified in D following will apply in lieu of any other Service Charge s except that if a premises visit is required in order to establish service the nonrecurring charge normally applicable for a premises visit will apply in addition to the Activation Fee The Activation Fee will be waived when e customer migrates existing Local Exchange Service lines to CENTURYLINK BUSINESS BUNDLE or e customer orders CENTURYLINK BUSINESS BUNDLE additional lines subsequent to establishment of the initial line or e customer orders initial and or additional lines and selects the two year term commitment for the required High Speed Internet service Issued 07 31 2015 Effective 08 13 2015 Darlene N Terry Manager Tariffs 600 New Century Pkwy New Century KS 66031 NM 15 04 TELEPHONE RATE FILE CenturyTel of the Southwest Inc Exchange All New Mexico Section No __ 29 Sheet No _18 Amendment No __ Original PACKAGED SERV
7. Nm I E I N Dw N OO is NOW ee Ss WD D I AU do 60 Effective 1 30 2015 TELEPHONE RATE FILE CenturyTel of the Southwest Inc New Mexico Enterprise Service Errors in Directory Listings Exchange Exchange Area Exchange Rates Extended Area Service Extension of Facilities Extension Mileage Off Premises Exchange Service Extension Service Fire Reporting System General and Rates Foreign Exchange Service FX Foreign Exchange Listings FXLD General Rules amp Regulations Applying to Telephone Service High Capacity Service Hunting Home Phone Il Individual Line Integrated Services Digital Network PRI Integrated Services Digital Network PRI Business Service Joint User Service and Rates 1 Issued 11 20 2014 Grandfathered to existing customers at existing locations Exchange All Index Sheet No __ 2 Amendment No _ 21 SECTION SHEET 28 1 7 4 6 1 6 1 1 1 3 1 1 3 19 1 6 13 2 6 1 11 1 2 15 1 3 20 1 18 3 7 1 6 24 1 2 1 9 N 29 7 6 2 30 1 12 30 13 26 12 1 Darlene N Terry Manager Tariffs 5454 West 110th Street Overland Park Kansas 66211 Effective 12 5 2014 TELEPHONE RATE FILE CenturyTel of the Southwest Inc New Mexico Late Payment Charge Lifeline and Tribal Linkup Benefits Program Line Extension Service Line Volume Plan Local Message Charges Local Service Local Service Area Maintenance and Repairs Maintenance Service Charg
8. 2 Regulations a Qualifying CLVP services in locations other than those served by Qwest Corporation are defined as follows e Flat rate business individual lines local exchange service terminating into a single line instrument e Flat rate key lines or key trunks local exchange service terminating into any system classified as a key system pursuant to FCC Part 68 Rules and any hybrid system designed to function like a key system e g an outbound line is manually selected usually by pushing a button on the handset rather than being selected automatically usually by dialing 9 Issued 9 16 2014 Effective 10 10 2014 Darlene N Terry Manager Tariffs 5454 West 110th Street Overland Park Kansas 66211 CenturyTel of the Southwest Inc Exchange Al 1 TELEPHONE RATE FILE Section No 1 Sheet No _11 Amendment No _0 oj EXCHANGE RATES F CENTURYLINK LINE VOLUME PLAN CLVP 2 Regulations Continued b CLVP Feature Package consisting of Customer s choice of any of the following features where offered is available in conjunction with any qualifying service Caller ID includes Anonymous Call Rejection where available Call Forwarding Call Forward Busy Call Forward No Answer Call Forward Remote Activation Call Waiting Cancel Call Three Way Calling Three Way Calling with Transfer Not currently available Call Return Distinctive Ring aka SignalRing Not currently available Message Waiting
9. 22 An end user whose service has been temporarily or permanently suspended will not be able to complete 911 calls Issued 11 12 04 Applicable to bills rendered on and after 11 22 04 Authorization by Order No Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All New Mexico Section No 16 T Sheet No _ 13 Amendment No _ 2 UNIVERSAL EMERGENCY NUMBER SERVICE 9 1 1 C RULES AND REGULATIONS Continued 23 9 1 1 Service will be designed by the Company to provide at least the same level of service reliability and quality as local exchange telephone service in the exchanges where 9 1 1 Services are offered 24 The Company does not guarantee the accuracy of the routing and information provided in 9 1 1 Service Ensuring the accuracy and routing is the responsibility of the Customer D D 25 When a 9 1 1 call is placed by the calling party via interconnection with an interexchange carrier the Company cannot guarantee the completion of said 9 1 1 call the quality of T the call or any features that my otherwise be provided with 9 1 1 Service 26 The 9 1 1 Customer agrees to provide trained personnel for 24 hour coverage and receive all 9 1 1 calls routed to the PSAP The 9 1 1 Customers recognize that T addresses must first be verified from a calling party The 9 1 1 Customers accept T responsibility for dispatching or the responsibility for having others dispatch law T
10. A Service Change Charge is applicable for each ISDN PRI Business Service associated with the customer request in lieu of a Service Establishment Charge Premises Visit Charges are applicable per Primary Rate Access Line for the termination of a channel at a customer s premises or for termination change at the same premises Only one Premises Visit Charge applies when more than one channel service of the same type is terminated or moved at the same premises at the same time i Only available for customers whose ISDN PRI Service arrangements include a Two Way Primary Rate Interface under a Term Discount Plan Kk Certain equipment restrictions apply N Issued January 18 2011 Applicable to bills rendered on and after January 28 2011 Authorization by Order Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange _All Section No 30 Sheet No 25 Amendment No Original INTEGRATED SERVICES DIGITAL NETWORK PRIMARY RATE INTERFACE ISDN PRI N BUSINESS SERVICE Cont d G Rates and Charges Cont d 5 Service Connection Charges Cont d d Nonrecurring Charges 1 Service Change Charge per Primary Rate Access Line a For termination change at the same premises physical per Primary Rate Interface 30 00 b For termination change at the same premises Programming per Primary Rate Interface 30 00 2 Premises Visit Charge per Primary Rate Access Line or for an Inside Move 1
11. B If a subscriber requests that any work including repairs be performed outside of regular working hours either to meet his convenience or because the time allowed is insufficient to permit completion during regular working hours or interrupts such work after it has begun the subscriber may be required to bear any additional costs incurred MAINTENANCE OF SERVICE CHARGE A K A TROUBLE ISOLATION C A nonrecurring charge will apply for each repair visit to a subscriber s premises in connection with a service difficulty when it is determined that the difficulty was due to a condition in customer owned inside wiring connected via a Network Interface Device or by customer owned terminal equipment or communications systems connected to Telephone Company facilities Normal business hours 20 00 per hour Overtime hours 30 00 per hour Special Circuits 35 00 per hour RETURN CHECK CHARGE A charge will be made to the subscriber for each check presented in payment for services which is subsequently returned by the bank unpaid Returned check charge 15 00 Copy OF BILL A printed additional copy of regular monthly billing may be provided to customers upon request where such information is available and facilities permit A nonrecurring charge applies for each printed copy furnished Residence Business Charge per copy 4 00 7 00 a Maintenance Visit Charges a k a Trouble Isolation Charges for individual business and residenc
12. Cc Issued April 5 2012 applicant s name telephone number and home address the particular public assistance program s if applicable and identification of the ETC that the applicant anticipates will provide service an affirmative statement that the applicant qualifies for lifeline or Tribal Link Up benefits an affirmative statement under penalty of perjury affirming that the applicant is participating in one of the programs listed above or a statement under penalty of perjury affirming that the applicant s household income is at or below 150 percent of the federal poverty guideline if the application is based on income criteria a statement under penalty of perjury that identifies the number of individuals residing in the household and affirms that the documentation presented to support income based eligibility accurately represents the applicant s household income Applicable to bills rendered on and after April 16 2012 Authorization by Order No Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All New Mexico Section No _ 1 Sheet No _ 6 2 Amendment No _ Original EXCHANGE RATES LIFELINE AND LINKUP BENEFITS PROGRAM B Eligibility Requirements Application Continued 5 di Issued 12 8 10 The application form for Continued f The following affirmative statement under penalty of perjury that the applicant is not receiving lifeline benefits of any kind
13. Home Phone II includes the following services and features e Residence Flat Rate Access Line e Choice of the following features Anonymous Call Rejection Busy Redial Call Forward Busy Call Forward No Answer Call Forwarding Call Forward Remote Access where available Call Return Call Waiting Call Waiting ID Caller ID Cancel Call Waiting Message Waiting Indication Selective Call Accept Selective Call Forward Selective Call Rejection 3 Way Calling N VIP Alert Voice Mail M Deregulated service M Material moved to Sheet No 7 3 following Issued 11 20 2014 Effective 12 5 2014 Darlene N Terry Manager Tariffs 5454 West 110th Street Overland Park Kansas 66211 CenturyTel of the Southwest Inc Exchange All Section No _29 Sheet No _ 7 1 7 TELEPHONE RATE FILE Amendment No __Original PACKAGE SERVICES HOME PHONE II B Regulations 1 Home Phone II customers may terminate their enrollment in the plan at any time upon notice to the Company 2 Unless terminated by the Home Phone Il customer or the Company a customer will remain enrolled in the plan as amended from time to time with any applicable changes in rate for as long as the plan continues to be offered by the Company 3 Home Phone II customers are not eligible for promotional offerings associated with the features included in the plan unless specifically provided for in a promotional offering 4 Components of Home Phone II will be
14. Initial and Additional Minute Rate computed in F 2 preceding The appropriate operator handled T charge will also apply when a customer requests a time and charges quote for an intraLATA toll call regardless of whether the call was placed The operator handled surcharges are as follows CHARGE e Customer Dialed Calling Card 50 e Operator handled Station to Station 1 10 e Operator handled Person to Person 3 15 G Determination of Airline Mileage 1 MTS rates between points within the same LATA cities towns or localities are based on the airline distance between rate centers In general each point is designated as a rage center certain small towns or localities are assigned adjacent rate centers with which they are closely associated for communication purposes or by community of interest 2 Airline mileages are determined by using vertical and horizontal grid lines which have been established across the United States The spacing between adjacent vertical grid lines and between horizontal grid lines represents a distance of one coordinate unit 3 A four digit vertical V and a four digit horizontal H coordinate are computed for each rate center from its latitude and longitude location on a map The intersection of the horizontal grid and the vertical grid identifies the V and H coordinates The distance between any two rate centers is the airline mileage computed between their respective coordinate intersections The rates applicab
15. Link Up support Also beginning April 1 2012 eligible residents of federal Tribal Lands may receive Link Up support to cover 100 of the customary charges up to 100 00 in connection with commencing telecommunications service to the qualifying customer s principal place of residence on Tribal Lands Tribal Link Up applies to qualifying low income residence customers of the Company who apply for basic residential service and who meet the eligibility criteria established by the Federal Communications Commission The customer may defer payment on up to 200 00 of the above charges without interest for a period not to exceed one year The deferred charges do not include the deposit if required Authorization by Order No Letter TELEPHONE RATE FILE Exchange All Section No _1 Sheet No 8 1 Amendment No __ Original CenturyTel of the Southwest Inc d b a CenturyTel EXCHANGE RATES LIFELINE AND TRIBAL LINKUP BENEFITS PROGRAM Continued F Tribal Link Up Continued An eligible resident of Tribal Lands may receive the benefit of the Tribal Link Up program for a second or subsequent time only for otherwise qualifying commencement of telecommunications service at a principal place of residence with an address different from the address for which Tribal Link Up assistance was provided previously Issued April 5 2012 Applicable to bills rendered on and after April 16 2012 Authorization by Order No Letter TELEPHONE RATE FILE Centur
16. TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All Section No 37 Sheet No 15 Amendment No Original 37 WIDE AREA TELECOMMUNICATIONS SERVICE 37 1 Outward WATS and 800 Service E Rates and Charges 3 Ancillary WATS Service b Allowance for Interruptions Cont d 5 None of the prior credit allowances will be made for non completion of WATS messages due to busy network conditions or e interruption of service due to Customer provided equipment or systems or e interruption of service due to negligence of the Customer or e interruption of service during any period in which the Company is not afforded access to the premises at which the WATS access line is terminated or e interruption of service during any period when the Customer has released the WATS access line to the Company for maintenance purposes or implementation of a Customer order for a change in service arrangement 6 Long distance message telecommunications service furnished at a customer s request when his WATS is interrupted is charged at the long distance telecommunications rates c Service and Equipment WATS rates and charges are in addition to other service rates and charges whenever provided with WATS Issued May 11 2012 Effective May 25 2012 Darlene N Terry Manager Tariffs 5454 West 110th Street Overland Park Kansas 66211 TELEPHONE RATE FILE CenturyTel of the Southwest Inc Exchange All Section No
17. such subsequently moved lines will not affect the tier and monthly discount level established upon execution of this agreement Issued 9 16 2014 Effective 10 10 2014 Darlene N Terry Manager Tariffs 5454 West 110th Street Overland Park Kansas 66211 CenturyTel of the Southwest Inc Exchange Al TELEPHONE RATE FILE Section No _ 1 Sheet No 1 Amendment No _0 EXCHANGE RATES F CENTURYLINK LINE VOLUME PLAN CLVP 4 d Application of Rates Continued Qualifying services may be aggregated across the entire CenturyLink Incumbent LEC service territory to determine the applicable Tier based on total number of lines The monthly rate s in effect for each service location upon execution of a CLVP agreement will apply for the duration of the term commitment period and are not subject to Company initiated rate increases At the end of the initial CLVP term commitment period the CLVP term will automatically renew for up to two consecutive renewal periods unless either party provides thirty days written notice of its intention not to renew or Customer executes a new CLVP agreement Each renewal period will be equal to the initial term commitment period for existing lines in place During the renewal periods Customer must retain the minimum number of lines required for the Tier assigned under the original agreement Lines added during an auto renewal period are eligible for the rates extended under the CLVP If at the end
18. trademarks and service marks that are owned by CenturyLink Inc or a subsidiary of CenturyLink Inc cannot be used by another party without authorization CENTURYLINK CENTURYLINK CENTURYLINK CORE CONNECT N Issued December 6 2011 Applicable to bills rendered on and after December 16 2011 Authorization by Order No Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc New Mexico SECTION Advance Payment Rule 7 Allowance for Failure of Service 7 Application of Business amp Residence Rates 1 Billing Rule 7 Bridged Service 8 Business Unlimited 29 Call Line Identifier 38 Care of Equipment 7 Centrex Service 9 CenturyLink Line Volume Plan 1 Circuit 6 Coin Operated Telephone Service 14 Connecting Company 6 Connecting Devices 3 Construction amp Special Installation Charges 19 Connection with Customer Provided Facilities 31 Contract Periods amp Termination of Service 10 Copy of Bill 3 Custom Calling Services 17 Defacement of Premises 7 Default of Payment or Other Violation of Regulations 7 Definitions General 6 Definitions Non Recurring 3 Direct Inward Dialing Service DID 32 Digital Data Service 23 Digital Switched Service 27 Directory Assistance 25 Directory Listings 18 Issued 11 18 2015 Darlene N Terry Manager Tariffs 5454 West 110th Street Overland Park Kansas 66211 Exchange All Index Sheet No _1 Amendment No _15 SHEET 1 ph Brew N Ur a N m m
19. 2 REGULATIONS a Switched Data Service is provided subject to the availability of properly equipped facilities and central offices b The Company is under no obligation to provide Switched Data Service access at a distance from the central office that exceeds the technical limitations of the service Issued 05 29 98 Applicable to bills rendered on and after _05 19 98 Authorization by Order No __ 98 148 TC Letter C TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All New Mexico Section No _ 22 T Sheet No _ 2 Amendment No _ 2 SWITCHED DATA SERVICES SWITCHED DATA SERVICE Continued 2 REGULATIONS Continued c The Company shall not be responsible if changes in any of its equipment operations or procedures utilized in the provision of Switched Data Service render any facilities provided by a customer obsolete or require modification or alteration of such equipment or system or otherwise affect its use or performance In such instance and when known in advance the Company will notify customers of such changes d The Telephone Company makes no guarantee and assumes no liability for the accuracy performance or non performance of the Switched Data Service e Switched Data Service is not available for resale of service f Switched Data Service is offered on a tone signaling basis only g Vacation Number Reservation is not available for Switched Data Service C h
20. 21 MESSAGE TOLL TELEPHONE SERVICE Message Telecommunication Service General A Application 1 M Issued May 11 2012 Effective May 25 2012 Originating Message Telecommunication Service MTS applies to all MTS calls originating in a rate center which is a part of the serving area of the Company and terminating in a rate center within the same LATA in New Mexico The rate centers are specific geographic locations from which airline mileage measurements are determined MTS provides telecommunication beyond the local calling area MTS charges cover the service furnished between the calling and called stations The telecommunications network is designed maintained and operated to originate and terminate calls between station lines furnished by the Company and to originate calls over station lines furnished by the Company which are terminated on station lines provided outside of the serving area of the company within the same LATA Connection of facilities equipment and or communications systems provided by others will be necessary in order to terminate calls outside of the Company s serving area The Company is not responsible for the through transmission of signals or quality of transmission on such connections When such connections are made at premises where the customer does not originate or terminated calls the Company may require exchange service to be provided from a central office s different from central office s designat
21. C TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All C Section No _9 Sheet No _21 Amendment No _1 CENTREX SERVICE D Definitions Cont d 51 Voice Data Protection Voice Data Protection allows a station user to inhibit intrusion features such as Call Waiting and Operator Verification which are directed to that line when it is busy 52 Warm Line Warm Line provides a time out option with either Direct Connect Service or Manual Line Service The time out interval may be set at 1 to 14 seconds During the time out interval a station user will receive normal dial tone and can originate calls However after the time out interval expires a call is automatically set up and routed to the specified destination Issued 05 29 98 Applicable to bills rendered on and after _05 19 98 Authorization by Order No __ 98 148 TC Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All Section No 10 Sheet No _ 1 Amendment No _ 1 CONTRACT PERIODS AND TERMINATION OF SERVICE A GENERAL 1 The initial service period for service and facilities is one month except as otherwise provided in this tariff Additional Directory Listing s and Joint User Service The length of contract period for directory listings and for joint user service where the listing actually appears in the directory is the directory period except as modified in paragraph B2b
22. Company The subscriber may be required to accept a foreign NXX When a foreign NXX is required the rates for the interoffice facilities of an interexchange ISDN PRI Business Service arrangement as specified in G 1 following will apply in addition to the rates normally applicable for an ISDN PRI Business Service arrangement The local calling area may not be the same as the local calling area of the exchange in which the customer is located When ISDN functionality becomes available from the central office that normally serves this subscriber ISDN PRI Business Service will be provided from that office and the subscriber may be required to accept a different NXX If the subscriber chooses to continue ISDN PRI Business Service from the alternative serving central office the additional charges applicable for the interoffice facilities of an interexchange ISDN PRI Business Service arrangement will continue to apply Similarly if a subscriber requests ISDN PRI Business Service from an alternative serving central office other than that designated by the Company the rates applicable for the interoffice faciliies of an interexchange ISDN PRI Business Service arrangement will apply in addition to the rates normally applicable for an ISDN PRI Business Service arrangement Emergency 911 calls placed over ISDN PRI Business Service provisioned via a foreign central office serving this arrangement will be identified as the alternative serving central office
23. Company Central Offices with available outside plant 3 Centrex permits the direct dialing between lines connected to the service and the direct dialing of outgoing calls Incoming calls are received by direct inward dialing from the calling party to the station line or through an attendant console 4 All Centrex station lines will be equipped with the standard features as set forth in paragraph B 1 a and Touchtone Service Additional optional features may also be selected and generally result in additional charges as specified in paragraph B 2 through B 6 5 A Centrex System may be comprised of the following rate components a Centrex Station Lines b Features Issued 05 29 98 Applicable to bills rendered on and after _05 19 98 Authorization by Order No __98 148 TC Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All C Section No _9 Sheet No _2 Amendment No _ 2 CENTREX SERVICE B Rates and Charges 1 Centrex Station Line Rates a The monthly rates for Centrex lines specified in paragraph B 1 b below include the following standard features Business Group Automatic Identified Outward Dialing Call Forward Busy Line Call Forward Don t Answer Call Forward Variable Call Forwarding Incoming Only Call Forwarding Within Group Only Call Forwarding Distinctive Ringing Call Hold Call Park Call Pickup Call Transfer Call Transfer Return Direct Dialing Direct Outw
24. Discount Plan TDP with a one year commitment period N Issued January 18 2011 Applicable to bills rendered on and after January 28 2011 Authorization by Order Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange _All Section No 30 Sheet No ___22 Amendment No Original INTEGRATED SERVICES DIGITAL NETWORK PRIMARY RATE INTERFACE ISDN PRI BUSINESS SERVICE Cont d G Rates and Charges Cont d 1 ISDN PRI Business Service Arrangement Cont d a ISDN PRI Business Service Arrangement with One Way Primary Rate Interface 23 B D and 24 B Nonrecurring Nonrecurring Monthly Rate Charge Initial Charge Add l Month to month 6 mo Min 995 00 650 00 0 00 One Year 950 00 450 00 0 00 b ISDN PRI Business Service Arrangement with Two Way Primary Rate Interface 23 B D and 24 B Nonrecurring Nonrecurring Monthly Rate Charge Initial Charge Add l Month to month 6 mo Min 995 00 650 00 0 00 One Year 950 00 450 00 0 00 Additional facilities must be installed at the same customer designated premises on the same trip and placed on the same service order Issued January 18 2011 Applicable to bills rendered on and after January 28 2011 Authorization by Order Letter N TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange _ All Section No 30 Sheet No 23 Amendment No Original INTEGRATED SERVICES DIGITAL NET
25. FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All New Mexico F Section No 16 Sheet No _24 Amendment No _1 UNIVERSAL EMERGENCY NUMBER SERVICE 9 1 1 LIABILITY Continued The Company shall not be liable for any civil damages whether in contract tort or otherwise caused by an act or omission of the Company in the good faith release of information not in the public record including nonpublished or nonlisted subscriber information to Emergency Response Agencies responding to calls placed to a 9 1 1 Service or Host Providers using such information to provide a 9 1 1 Service The Company shall have no liability whatsoever to any person arising from its provision of or failure to provide 9 1 1 Service to any subscriber to a nonregulated telephone service e g shared tenant service It is the obligation of the 9 1 1 Customer to answer respond to transfer terminate dispatch or arrange to dispatch emergency services or otherwise handle all 9 1 1 telephone calls that originate from telephones within the 9 1 1 Customer s service area Neither the 9 1 1 Customer nor the Company shall have any responsibility for 9 1 1 calls that carry foreign dial tone whether they originate within or outside of the 9 1 1 Customer s service area or for calls originating from voice over internet protocol or mobile cellular telephones The Company shall not be liable for any mistakes omissions interruptions delays errors
26. ISDN PRI Business Service including Service Connection Charges set forth in Section 3 apply in addition to the regulations herein b Unless specified otherwise in this section the regulations for DID Service including Non recurring and Installation Charges set forth in Section 9 apply in addition to the regulations herein C Service Connection Charges do not apply when PRI Bundle replaces existing Local Exchange Service d Customers may activate all 100 DID numbers included in the bundle rate concurrent with installation of service or may activate the numbers in blocks of 20 When a customer activates fewer than 100 numbers concurrent with establishment of service Service Charges do not apply for the initial or subsequent activations of 20 number blocks up to 100 numbers N Issued January 18 2011 Applicable to bills rendered on and after January 28 2011 Authorization by Order Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange _All Section No 30 Sheet No ___28 Amendment No Original PRIMARY RATE INTERFACE PRI BUNDLE BUSINESS 2 Regulations Cont d e Customers may order additional DID numbers in excess of 100 for an individual PRI Bundle subject to availability at the rates specified in Section 32 of this tariff Non recurring and Installation Charges apply for subsequent activation of numbers beyond those included in the bundle The Optional Features avail
27. Inc d b a CenturyTel Exchange All C Section No 11 Sheet No _ 2 Amendment No _ 1 EXTENSION SERVICE B RATES CHARGES COVERING EXTENSION SERVICE Nonrecurring charges for installation of regulated extension wiring covered by this tariff are shown in Section 3 of this tariff Monthly recurring mileage charges for off premises extension service are shown in Section 13 Sheet 2 of this tariff Issued 05 29 98 Applicable to bills rendered on and after _05 19 98 Authorization by Order No __ 98 148 TC Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All Section No _12 Sheet No Amendment No lt ll JOINT USER SERVICE A GENERAL T 5 B RATES Joint user service is an arrangement whereby a person or firm whose telephone needs in the opinion of the Telephone Company are not such as to justify the provision of separate telephone service is permitted to use the service of an existing customer To facilitate this use a listing in the alphabetical section of the directory is provided for each joint user This service is not designed to meet situations where a customer is engaged in furnishing service of a secretarial nature or is in the business of renting office space to transient or permanent tenants and desires to furnish telephone service to his lessees The joint user must be located in the same office or suite of offices or in offices immediately adjacent
28. Indicator n Voicemail The terms and conditions for qualifying services and optional features apply as specified in applicable CenturyLink tariffs guidebooks schedules and or other local terms of service documents unless stated otherwise herein CLVP rates are based on line volume and a term commitment period of two three four or five years Customers may not have more than one CLVP tier and term commitment period in effect across all CenturyLink service locations except as described in e following Rates for qualifying services at new service locations will be charged based on the already established tier and commitment period Any lines added after execution of the initial CLVP are contributory towards the Minimum Line Commitment but will not prompt a change in the assigned tier for the previously established lines This service is not regulated under this tariff Issued 9 16 2014 Effective 10 10 2014 Darlene N Terry Manager Tariffs 5454 West 110th Street Overland Park Kansas 66211 CenturyTel of the Southwest Inc Exchange TELEPHONE RATE FILE All Section No _ 1 2 0 Sheet No 1 Amendment No EXCHANGE RATES F CENTURYLINK LINE VOLUME PLAN CLVP 2 Regulations Continued Customers with a previously existing CLVP offered by Qwest Corporation may select a separate second CLVP for services in an eligible location other than Qwest Corporation Lines in all CenturyLink ILEC service locations inclu
29. Lifeline and Tribal Link Up Benefits Program Federal Credit Effective August 1 2012 Federal Credit 0 ccccceeeeeeees 9 25 State Credit mesran ni aea naa aaee a divers deiaehevhstidgeteiugcasbieeeteteivdstheases 3 50 1 2 1 The total of the federal credit and the state credit shall not reduce the T monthly combined line and usage rates below 1 00 2 Credits for qualifying low income customers that were in effect prior to the effective date of this filing are grandfathered to the extent the credits exceed those set out in this Section E Issued July 20 2012 Applicable to bills rendered on and after August 1 2012 Authorization by Order No Letter T TELEPHONE RATE FILE CenturyTel of the Southwest Inc Exchange All Section No _1 Sheet No _8 Amendment No _ 3 EXCHANGE RATES LIFELINE AND TRIBAL LINKUP BENEFITS PROGRAM Continued E Tribal Lifeline 1 Additional federal Lifeline support of up to 25 00 is available for residents of Tribal Lands Tribal Lands for purposes of this tariff are reservation lands and areas where the FCC has authorized the Tribal Lifeline program and are defined as lands adjacent or contiguous to reservations that generally have been considered tribal lands for purposes of other federal programs targeted to federally recognized Indian tribes Residents of Tribal Lands who qualify for Lifeline based on the state eligibility requirements listed in Section B 1
30. Monthly Charges E9 1 1 Transport Per mile 9 22 E9 1 1 Transport Termination 123 42 Per termination E9 1 1 Channel Termination 25 64 Per termination Data Base Charges 51 29 Per month Initial Setup Costs Non Recurring 22 59 Per hour M M1 M Material moved to Sheet No 20 M1 Material moved from Sheet No 22 Issued 11 12 04 Applicable to bills rendered on and after 11 22 04 Authorization by Order No Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All New Mexico F Section No 16 Sheet No _22 Amendment No _2 UNIVERSAL EMERGENCY NUMBER SERVICE 9 1 1 LIABILITY 1 The Company s entire liability to the 9 1 1 Customer or any person for interruption or failure of any aspect of 9 1 1 Service shall be limited by the terms set forth in this section the Rules and Regulations section of this Tariff and in any sections of other tariffs which apply to the provision of 9 1 1 Service by the Company This 9 1 1 Service is offered solely to assist the 9 1 1 Customer in providing 9 1 1 emergency service in conjunction with applicable fire police and other public safety agencies By providing this 9 1 1 Service to the 9 1 1 Customer the Company does not create any relationship or obligation direct or indirect to any third party other than the 9 1 1 Customer The Company shall not be liable for civil damages whether in contract tort or otherwise to an
31. Order Letter Applicable to bills rendered on and after January 28 2011 N TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange _All Section No 30 Sheet No 18 Amendment No Original INTEGRATED SERVICES DIGITAL NETWORK PRIMARY RATE INTERFACE ISDN PRI N BUSINESS SERVICE Cont d D Features Cont d 2 Optional Features 2 B Channel Transfer If a call terminates at a given location but is then forwarded to another location two trunks between the Central Office and the original device are typically employed for the duration of the forwarded call 2 B Channel Transfer allows the central office switch to establish the call directly to the final destination and release the trunks going in and out of the forwarding device This saves the customer PRI facilities and provides for more efficient use of the network A common use of 2 B Channel Transfer is illustrated below l ES 1 Outside station Initiates call 555 1234 2 DMS signals incoming call PBX SD M E Pi MMN tt E tA 555 1234 PBX 1 Forwarded to Voice Mail 3 PBX notifies DMS to call a Public Switch ISDN 4 Call completes to Voice Mail PRI M E M MN M N PBX 2 Voice Mail Issued January 18 2011 Applicable to bills rendered on and after January 28 2011 Authorization by Orde
32. Sheet No 16 Amendment No Original INTEGRATED SERVICES DIGITAL NETWORK PRIMARY RATE INTERFACE ISDN PRI N BUSINESS SERVICE Cont d 12 13 14 ISDN PRI Business Service is not offered in conjunction with Local Measured Service No additional charges apply for calls to Local Calling Area and Extended Area Service EAS exchanges In order to maintain the quality of ISDN PRI Business Service the Company reserves the right to perform preventative maintenance and software updates to the network The Company has classified this maintenance as indicated below Scheduled Maintenance Scheduled maintenance is used to perform such functions as hardware and software upgrades and network optimization The Company will perform these tasks in a maintenance window that is anticipated to minimize disruption of customer service and activity The Company will provide advance notice of all scheduled maintenance Demand Maintenance Demand Maintenance may occur as a result of unexpected events and is used when ISDN PRI network elements are in jeopardy The Company will perform this type of maintenance at its discretion Due to the nature of demand maintenance prior notification may not be possible however the customer will be informed when the maintenance has been completed One Directory Listing will be provided per D Channel Additional Directory Listings are available as specified in Section 18 of this tariff C Definitions i B
33. Southwest Inc d b a CenturyTel Exchange _All Section No 30 Sheet No _26 Amendment No Original INTEGRATED SERVICES DIGITAL NETWORK PRIMARY RATE INTERFACE ISDN PRI N BUSINESS SERVICE Cont d G Rates and Charges Cont d 6 Termination Liability Charges Cont d d At the end of the TDP service commitment period the customer may subscribe to a new TDP at the then prevailing tariffed rates If the customer does not select a new TDP the prevailing rates applicable for the expired TDP will continue in effect for as long as the customer chooses to continue subscribing to the ISDN PRI Business Service arrangements installed under the expired TDP Additional ISDN PRI Business Service arrangements installed after the TDP expiration date will not be eligible for the TDP rates and will be charged at the prevailing Month to month rates unless the customer selects a TDP for those services Termination Liability Charges will not apply when a service or rate element under a TDP arrangement is disconnected prior to the expiration of a selected service period as a result of a change in tariff jurisdiction and or a customer requested upgrade to anext generation service offering under the following conditions The service period of the new TDP for the new service offering is a period equal to or exceeding the remaining service period of the disconnected TDP and The service orders to install the new service and disconnect the old servi
34. a coin d be able to access 411 directory assistance e be able to complete local and toll calls C f a local exchange telephone directory shall be provided at each Payphone location g all coin operated Payphones must be capable of accepting nickels dimes and quarters h the customer shall be responsible for the installation operation and maintenance of the Payphone used in connection with this service Issued 05 29 98 Applicable to bills rendered on and after _05 19 98 Authorization by Order No __98 148 TC Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All C Section No _14 Sheet No _5 Amendment No _ 2 PAYPHONE SERVICE RESPONSIBILITY OF THE CUSTOMER Cont d 3 10 Customers must provide instructions in both English and Spanish and in close proximity to the Payphone explaining the provisions in Section II C 2 b and e as will as the following a the manner in which refunds may be obtained b the customer s name business address and telephone number in order for users to contact the customer to address complaints about the Payphone to report repairs needed and to report out of service Payphones the manner in which to obtain coin refund from the Payphone d the manner in which to access long distance carriers e the manner in which to access 911 emergency service f the manner in which to access the telephone company operator
35. above unless ordered at the time initial service is established Issued 05 29 98 Applicable to bills rendered on and after _05 19 98 Authorization by Order No __ 98 148 TC Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All Section No _9 Sheet No _ 8 Amendment No _1 CENTREX SERVICE C Regulations and Conditions 1 A Centrex customer must have a minimum of two Centrex lines 2 The minimum charge period for services provided under this tariff shall be for one month Centrex is offered subject to the availability of outside plant and or Central Office facilities One directory listing is provided without charge for each Centrex customer The business customer may choose to pay for the service on a month to month basis or under a service contract plan A month to month business customer may at any time convert to a service contract plan by paying the applicable service period plan rate currently in effect Residential service is only offered on a month to month basis The monthly rate for customers choosing the service period plan is guaranteed against Telephone Company initiated changes during the selected service contract period Subsequent line additions deletions to the original service contract period are stipulated as follows a Subsequent additions will be added to an existing contract based upon the remaining period of the initial contract If the line addition causes
36. after _04 23 05 Authorization by Order No Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All New Mexico Section No _ 27 Sheet No _ 2 Amendment No Original DIGITAL SWITCHED SERVICE N C Terms and Conditions 1 Provisioning of Service a DSS is provided at the option of the Company and can only be provided from digital Central Offices equipped and programmed to provide such service The availability functionality and capabilities of DSS features may vary by serving Central Office b Each DSS facility enables the customer to add up to a maximum of 24 trunks per DS1 facility The customer is billed for the actual number and types of trunks in service on each DSS facility The customer must subscribe to a minimum of 8 trunks per trunk group per facility The DSS facility cannot be purchased without a minimum of eight individual switched access trunks Where more than one trunk group is requested on a DSS service there will be a minimum of 8 trunks in each group c When Outward WATS or 800 Service terminates on a DSS facility the Outward WATS and 800 Service access lines are classified as basic trunks for the application of DS1 facility and common equipment rates and charges and are in addition to Outward WATS and 800 Service rates and charges that normally apply d Each DSS trunk group is provided with one telephone number Additional numbers may be purchased at the rates for D
37. announcements or recorded program services including but not limited to the recorder announcement equipment producing the recording advertising and promotional expenses d The N11 subscriber assumes all financial responsibility according to other specific rates and charges under tariff for all facilities required to connect the recorder announcement equipment located on the subscriber s premises N Issued 12 20 05 Applicable to bills rendered on and after 01 01 06 Authorization by Order No Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All New Mexico Section No _ 33 Sheet No _5 Amendment No 1st N11 ABBREVIATED DIALING CODES B Terms and Conditions Cont d 12 The Company may take all legal and practical steps to disassociate itself from N11 subscribers whose business and or public conduct whether demonstrated or proposed is of a type that in the Company s discretion generates unacceptable levels of complaints by end users 13 The Company will not be responsible for calls that cannot be completed as a result of repair or maintenance difficulties in Company facilities and equipment or on equipment owned or leased by the subscriber 14 The Company its employees or its agents are not liable to any person for civil damages resulting from or caused by any act or omission in development design installation operation maintenance performance or provision of N11 service e
38. applicant as used herein refers to an eligible customer of an eligible telecommunications carrier Issued July 20 2012 Applicable to bills rendered on and after August 1 2012 Authorization by Order No Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All New Mexico Section No _ 1 Sheet No _ 6 1 Amendment No _ 1 EXCHANGE RATES LIFELINE AND TRIBAL LINK UP BENEFITS PROGRAM B Eligibility Requirements Application Continued 4 The following documents or any combination of these documents are acceptable to support certificates based upon income op 7 a gt oa0 prior year s state federal or tribal tax returns current year to date earnings statement from an employer or three consecutive months of paycheck stubs Social Security Administration statement of benefits Veteran s Administration statement of benefits retirement pension statement of benefits Unemployment Workers Compensation statement of benefits Federal or tribal notice of participation in Bureau of Indian Affairs General Assistance or divorce decree or child support wage assignment statement 5 The application form for participation in the Lifeline Program is available at the business offices of the Company and at the offices of the New Mexico Public Regulation Commission Consumer Relations Division Each completed application must contain the following information where applicable a b
39. assumption of service does not relieve or discharge the original customer from remaining jointly or severally liable with the transferee for any and all obligations existing at the time of the transfer until the term contract is fulfilled Service installation charges for DSS will not apply for this transference however other charges outlined in this Tariff may apply A subsequent activity charge for DSS will apply if any changes are made to the configuration of the current DSS service i During a term contract period a customer may convert to a new term contract of the same or different length if the expiration date for the new contract is beyond the expiration date or the current contract The new term contract becomes effective upon execution Customers may also change from a month to month arrangement to a term contract No credit for months under the previous term contract or under the month to month plan may be transferred to the new term contract The customer incurs no liability for the remaining months of the prior term contract since the change is not considered a termination of service The prices applicable for the new term contract are those currently in effect at the time of transfer No installation charges will apply for a contract change 5 Cancellation Moves amp Early Termination Charges a In the event a customer cancels their order for DSS service prior to the service being established the loss on equipment and facilities
40. basic service charges if that customer was not a participant in the Lifeline Program at the time of discontinuance but qualifies at the time he or she seeks restoration of service In such a case the Company will require reasonable payment arrangements allowing up to six months for payment of past due basic service charges Upon subscribing to the Lifeline Program a customer will be offered a subscription at no charge to toll blocking service which denies the customer access to the long distance telecommunications network However the customer does not have to subscribe to toll blocking service unless it becomes a condition to maintain basic service due to non payment of toll charges or an outstanding debt to the Company The Company may not collect a service deposit in order to initiate Lifeline Program service if the qualifying low income customer voluntarily elects toll blocking from the Company The monthly credits for eligible subscribers are set forth in Section E following The credits will be applied to the tariffed rates and charges for single line local residential flat or measured service Applicable to bills rendered on and after_12 18 10 Authorization by Order No Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc Exchange All New Mexico Section No _ 1 Sheet No _7 Amendment No _6 EXCHANGE RATES LIFELINE AND TRIBAL LINKUP BENEFITS PROGRAM D Monthly Credits for Customers Qualifying for
41. charges will be waived Grandfathered to existing customers at existing locations N _ Zz Effective December 5 2014 Caller ID Extra and Caller ID Plus Package Services are not available to new customers and are limited to lines in service for existing customers Issued 11 20 2014 Effective 12 5 2014 Darlene N Terry Manager Tariffs 5454 West 110th Street Overland Park Kansas 66211 TELEPHONE RATE FILE CenturyTel of the Southwest Inc Exchange All New Mexico Section No _ 29 Sheet No 4 Amendment No _1 PACKAGE SERVICES 5 BUSINESS UNLIMITED A DESCRIPTION The Business Unlimited bundle is available to business customers with up to a total of 10 lines Subscription to the Business Unlimited bundle includes one 1 line of unlimited local calling with an unlimited choice of all compatible features offered by the Company and unlimited long distance calling provided by CenturyTel Long Distance LLC Additional lines of Unlimited Local and Long Distance calling up to a maximum of nine 9 additional lines may be added The monthly rate for Business Unlimited does not include applicable taxes and surcharges TERMS AND CONDITIONS Metered measured line services PBX Key or Centrex accounts are not eligible for the Business Unlimited bundle The customer must subscribe to the CenturyTel Long Distance LLC Basic Business Unlimited Long Distance Bundle plan for each Business Unlimited line This plan is for typi
42. commitment period The CLVP Feature Package rate applies in addition to the Flat Rate Business Service rate When applicable the Flat Rate Business Service and CLVP Feature Package will appear as a single line item on the customer s bill Issued 9 16 2014 Effective 10 10 2014 Darlene N Terry Manager Tariffs 5454 West 110th Street Overland Park Kansas 66211 TELEPHONE RATE FILE CenturyTel of the Southwest Inc Exchange All Section No _1 Sheet No __ 16 0 Amendment No _0 EXCHANGE RATES F CENTURYLINK LINE VOLUME PLAN CLVP 5 Application of Rates Continued a Flat Rate Business Service per Individual Line Key Line and or Key Trunk per month Two Three and Five Year Term Rates Tier ECHANGE Minimum Line Requirement 9 50 499 500 999 1000 3000 10 49 Lines 3 Lines Lines Lines Fence Lake Pine Hill Ramah 19 07 19 07 19 07 19 07 Vanderwagen Zuni 21 27 21 27 21 27 21 27 Pecos 24 36 24 36 24 36 24 36 b Optional Services LVP Feature Two Year vee ENE Package Term Tete per line trunk per month 5 00 5 00 Extended Area Service and optional Hunting is included where applicable at no additional charges Issued 9 16 2014 Effective 10 10 2014 Darlene N Terry Manager Tariffs 5454 West 110th Street Overland Park Kansas 66211 TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All C Section No _
43. connected at one time the minimum rate will be for a ten minute conference connection 7 When suitable facilities are not available to allow connection of the requested number of conference points a special charge in addition to the initial and additional period rates may apply for the equipment needed to make the connection M Material now appearing on this page previously appeared in Section 12 of Tariff S C C No 3 Issued May 11 2012 Effective May 25 2012 Darlene N Terry Manager Tariffs 5454 West 110th Street Overland Park Kansas 66211 TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All Section No __ 21 Sheet No __ 18 Amendment No _ 3 21 MESSAGE TOLL TELEPHONE SERVICE 21 3 Optional Service Offerings T M 21 3 1 Long Distance Directory T A General 1 The Company furnishes Directory Assistance whereby customers may request assistance in determining telephone numbers within this State 2 The charges set forth below apply when customers of the Company request assistance in determining telephone number of individuals or businesses located within this State 3 if a customer abuses or fraudulently uses Directory Assistance service the appropriate Directory Assistance charges may be assessed on that customer s telephone account 4 Acaller may request a maximum of two telephone numbers for each call to Directory Assistance B Allowances 1 A customer is allowed on
44. connection continues beyond the initial period 3 The total charges for the conference connection is the sum of the initial period charge and the additional period charge a Initial Period Rate is the sum of the initial 1 minute period charges plus the Person to Person Operator Charge for each conference point from the originating station as determined in 21 2 1 F preceding b Additional Period Rate is the sum of the additional minute charges for each conference point from the originating station as determined in 21 2 1 F preceding M Material now appearing on this page previously appeared in Section 12 of Tariff S C C No 3 Issued May 11 2012 Effective May 25 2012 Darlene N Terry Manager Tariffs 5454 West 110th Street Overland Park Kansas 66211 TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All Section No 21 Sheet No 17 Amendment No Original 21 MESSAGE TOLL TELEPHONE SERVICE 21 2 Standard Service Offerings 21 2 2 Operator Handled_Conference Service C Rates and Charges Cont d 4 For conference service where all the station are within an exchange the initial period and the additional period charges will be based on the first mileage band 5 The charges for conference service may be reversed if e the total charges will be billed to one called conference point the total charges are accepted by the designated point 6 if more than ten conference points are
45. dated December 10 2000 Rates and Charges The following rates and charges are in addition to all other rates and charges that may apply for services offered under this tariff which operate in conjunction with the TSP System Establishment of TSP System Service The establishment of TSP System service charge is a nonrecurring charge NRC which applies when an access line and or circuit is ordered If both provisioning and restoration are ordered at the same time only one NRC is applicable The NRC is also applicable for orders changing priority levels There is no charge to remove a TSP assignment Nonrecurring Charge Per Access Line Circuit 15 00 N Issued January 25 2010 Applicable to bills rendered on and after February 4 2010 Authorization by Order Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc Exchange All New Mexico Section No _ 35 Sheet No __5 Amendment No Original TELECOMMUNICATIONS SERVICES PRIORITY Continued N Rates and Charges Continued Provisioning Priority There are two basic levels of priority provisioning Emergency provisioning priority E and Essential provisioning priority 1 2 3 4 or 5 1 Emergency Provisioning The Telephone Company will take immediate action to provide the requested service at the earliest possible date 2 Essential Provisioning The Telephone Company will adjust its available resources to meet the customer s requested due date
46. dedicated PS 9 1 1 Service trunks are required from the Private Switch network concentration point tandem or host to its servicing Central Office The PS Provider is responsible for making sure that a all phones that are connected to a PS Provider point of concentration are in the area served by the same E9 1 1 system to ensure correct routing and b that tandeming cause no more than a four 4 second delay in completion of the 9 1 1 call Issued 11 12 04 Authorization by Order No Applicable to bills rendered on and after 11 22 04 Letter T TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All New Mexico Section No 16 Sheet No _ 28 Amendment No _1 UNIVERSAL EMERGENCY NUMBER SERVICE 9 1 1 G Private Switch PS 9 1 1 Service Cont d 2 Conditions Cont d b Cont d 2 Point of Concentration The 9 1 1 Customer is required to order network facilities in order to provide a minimum of two E9 1 1 Service Trunks or that quantity which will provide a minimum of P 01 Transmission Grade of Service whichever is the higher standard from the PS Provider s serving Central Office to the PSAP This may be done via dedicated trunking from the PS to the PSAP or it may be done via a Point of Concentration Thus there may arise a need to install an E9 1 1 Selective Router or Tandem in order to handle the traffic from numerous PS Providers If so the cost for this network mo
47. for six consecutive months To be eligible referred customers must establish a new customer account for service that includes residential local exchange service and provide the Company with the billing account number of the Company s existing referring customer who generated the on line referral under this program Once confirmed the 10 bill credits will be applied to the referred customer s account during each of the referred customer s first six bill cycles with the Company If the referred customer discontinues the local exchange service prior to the end of the six month period no additional credits will be applied although the referred customer will not be required to refund the Company for previously acquired bill credits N Issued January 15 2010 Applicable to bills rendered on and after January 25 2010 Authorization by Order Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc Exchange All New Mexico Section No _ 35 Sheet No _1 Amendment No Original TELECOMMUNICATIONS SERVICES PRIORITY N Description of the Service The TSP System is a service that provides for the priority provisioning and or restoration of National Security Emergency Preparedness NSEP telecommunications services The TSP System applies only to NSEP services includes local exchange service Foreign Exchange Service and Private Line Service and Channels and provides the Telephone Company with a guide to the sequence in wh
48. is associated in business with or is an employee of the subscriber at the business location 3 In any arrangement for bridged service each location may be assigned its own telephone number B EQUIPMENT ARRANGEMENTS One type of bridged service is available as follows The bells at both stations will ring when either location is called C RATES AND CHARGES Business Access Line charges apply to business service and Residence Access Line charges apply to residential service along with other applicable line charges Nonrecurring charges as shown in Section 3 of this tariff will also apply Charges for facilities provided to the customer on a deregulated basis may also apply but are not covered under this tariff Issued 05 29 98 Applicable to bills rendered on and after _05 19 98 Authorization by Order No __ 98 148 TC Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All C Section No _9 Sheet No _1 Amendment No _ 2 CENTREX SERVICE A General 1 Centrex is a Central Office based flat rate business communications service which provides capabilities similar to those offered on a Private Branch Exchange but without requiring switching equipment on the customer s premises Centrex integrates all of a business residence customer s lines into a single telecommunications system 2 Centrex is a local exchange telecommunication service provided from suitably equipped Telephone
49. month contract e During the length of the selected term contract monthly rates for service elements ordered under the plan are subject to change increase or decrease as Company initiated price changes become effective However any price change will not cause the monthly rate for respective service elements to exceed the price that was in effect at the beginning of the selected contract term Effective 01 28 1 1 this service is limited to existing facilities in service at existing locations for current customers Current customers may migrate existing services to Integrated Services Digital Network Primary Rate Interface ISDN PRI Business Service as specified elsewhere in this section at any time without incurring any Nonrecurring Charges or Service Charges TDP customers may migrate existing services without incurring termination liability charges when they select a commitment period equal to or greater than the length of time remaining under their existing TDP Issued January 18 2011 Applicable to bills rendered on and after January 28 2011 Authorization by Order Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange Pine Hill Section No 30 Sheet No 6 Amendment No 1 INTEGRATED SERVICES DIGITAL NETWORK PRIMARY RATE INTERFACE PRI C C Terms and Conditions Continued 6 Contract Periods Continued f During the term commitment period the customer may add ISDN PRI service
50. network terminates in or passes through the first multiline terminating system or terminal equipment on that communications system It is the Customer s responsibility to furnish appropriate answer supervision to the point of connection with the exchange telephone service so that chargeable time may begin 5 MTS service rates are quoted in terms of initial and additional minutes a The initial minute is the first minute or any fraction after connection is made b The additional minute is each minute or any fraction after the initial minute 6 The timing of a call does not include time lost because of service faults or defects that are reported to the Company 7 On all classes of service the rate charged is determined by the day and the time standard or daylight savings at the rate center of the calling station M M Material now appearing on this page previously appeared in Section 12 of Tariff S C C No 3 Issued May 11 2012 Effective May 25 2012 Darlene N Terry Manager Tariffs 5454 West 110th Street Overland Park Kansas 66211 TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All Section No _21 Sheet No _9 Amendment No Original 21 MESSAGE TOLL TELEPHONE SERVICE 21 2 Standard Service Offerings 21 2 1 Two Point Message Telecommunication Service Cont d C Collection of Charges Charges including messenger charges for all MTS calls are billed to the calling party except
51. of applicants Payment for line extensions are not refundable a Where the Telephone Company undertakes construction facilities to serve a group of applicants in the same general area a plant extension is established and all applicants in the area are considered as a group b The construction allowance for the individual members of the group are totaled to determine the amount of construction which will be provided at no charge Charges for construction in excess of the total allowance thus determined are divided equally among the members of the group at the time the project is undertaken C The Company reserves the right to establish the limits of a project area and to determine when a project will be undertaken in cases where all members of the group do not take service initially d The estimated construction charge must be paid to the Company prior to the commencement of construction If the actual cost of construction is less than the originally estimated the excess will be refunded equally to each member of the group when construction is complete C Issued October 25 1999 Applicable to bills rendered on and after November 5 1999 Authorization by Order No Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All Section No _19 Sheet No 3 Amendment No _ 2 CONSTRUCTION AND SPECIAL INSTALLATION CHARGES I LINE EXTENSION CHARGES A CONDITIONS Continued 1
52. of this service N Issued 04 13 05 Applicable to bills rendered on and after _04 23 05 Authorization by Order No Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All New Mexico Section No _ 27 Sheet No _7 Amendment No Original DIGITAL SWITCHED SERVICE D Standard Features N The following features where from a specific central office are offered to the customer as part of the DSS service at no additional charge 1 Digital Voice Transmission All voice calls are terminated using digital signaling 2 Unlimited Local Usage Allows DSS customers to pay a flat rated monthly charge for usage on circuit switched voice and circuit switched data traffic rather than Local Usage Charges described elsewhere in this Tariff This applies only to Local Service Areas as defined in this Tariff It does not apply to Extended Community Calling exchanges nor can it be combined with other service packages E Application of Charges and Rates 1 The rates and charges shown herein apply in addition to all other applicable rates and charges shown elsewhere in the Company s tariff 2 Circuit Switched Voice calls will be subject to Long Distance Message Telecommunications Service charges as specified elsewhere in this tariff if applicable 3 Circuit Switched Data calls will be subject to Local Usage sensitive rates based on minutes of use for local and Extended Community Calling Service or Lo
53. person or persons caused or claimed to have been caused directly or indirectly by the installation operation failure to operate maintenance removal presence condition occasion or use of 9 1 1 service features and the equipment associated therewith or by any services furnished by the Company in connection therewith including but not limited to the identification of the telephone number address or name associated with the telephone used by the party or parties accessing 9 1 1 service hereunder and which arise out of the negligence or other wrongful act of the Company the 9 1 1 Customer its user agencies or municipalities or the employees or agents of any one of them PS 9 1 1 Service will be designed by the Company to provide an equivalent level of service reliability and quality as local exchange telephone service in the exchange where 9 1 1 Systems are equipped with the features to provide PS 9 1 1 Service Issued 11 12 04 Applicable to bills rendered on and after 11 22 04 Authorization by Order No Letter T TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All Section No _ 17 Sheet No _1 Amendment No _ 2 CUSTOM CALLING SERVICES General Custom Calling Services are available only in connection with individual line service in exchanges where the Telephone Company s central office is equipped to provide such services They will be provided to customers with either rotar
54. provided in a squared arrangement in order to retain Centrex tariff rates A squared arrangement is one in which the number of Centrex lines equals the number of stations lines served by the key system common equipment and or the CPE switching pooling equipment If the number of stations served by the CPE common equipment and or switching equipment exceed the number of Centrex lines the Centrex lines will be rated at the appropriate Key Trunk or PBX Trunk rates plus 6 00 per trunk for the additional Centrex functionality Issued 05 29 98 Applicable to bills rendered on and after _05 19 98 Authorization by Order No __ 98 148 TC Letter C TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All C Section No _9 Sheet No _4 Amendment No _1 CENTREX SERVICE B Rates and Charges Cont d 1 Centrex Station Line Rates cont d d The above rates and non recurring charges are in addition to the applicable service ordering charge as provided in Section II of this tariff 2 End User Common Line Charge EUCL a The FCC End User Common Line Charge EUCL will be assessed based upon the total number of Centrex lines to which the customer subscribes This amount will be collected by the Telephone Company and forwarded to the National Exchange Carrier Association 3 Individual Station Features a Chargeable Individual Station Features The following features may be activ
55. removing any party of the Telephone Company s equipment apparatus and lines the Telephone Company s employees shall upon producing the proper identification have the right of access to subscriber s premises at any reasonable hour TELEPHONE DIRECTORIES The Telephone Company distributes to each customer without additional charge copies of each issue of the directory as required by the customer Directories so furnished to subscribers are the property of the Telephone Company are loaned to subscribers only as an aid to the use of the telephone service and are to be returned to the Telephone Company upon request No binder holder or auxiliary cover except such as may be provided by or with the consent of the Telephone Company shall be used in connection with any directory furnished by the Telephone Company TELEPHONE NUMBERS The customer has no property right in the telephone number which is assigned by the Telephone Company nor any right to continuance of service through any particular central office and the Telephone Company reserves the right to change the telephone number of the central office designation or both of the customer whenever it deems it necessary to do so in the conduct of its business TRANSMITTING MESSAGES The Telephone Company does not undertake to transmit messages but offers the use of its facilities when available for communications between its customers The customer indemnifies and saves the Company harml
56. s name or number shall not appear in a directory published during the time covered by the written request 2 The subscriber s number will not be given out by the Telephone Company But in case of any emergency the operator may call the subscriber at the request of a calling party and ask if he would accept the emergency call 3 A subscriber may give his non published number to any other party at his own discretion 4 The Company shall be saved blameless from any person receiving the subscriber s number through a third party USE OF CUSTOMER SERVICE Customer service is furnished only for use of the customer his family employees or representatives persons residing in the customer s household or guests of the customer except as the use of the service may be extended to joint users or to persons temporarily subleasing a customer s residential premises The Telephone Company will decline to install customer service or to permit such service to remain on premises of a public character where the instrument is so located that the public in general or the patrons of the customer may make use of the service M Material moved from Sheet 5 Issued 3 22 10 Applicable to bills rendered on and after _ 4 1 10 Authorization by Order No __ Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All Section No _7 Sheet No _7 Amendment No _ 2 GENERAL RULES AND REGULATIONS APPLYING TO TELEPHONE SER
57. so the Company makes no representation or warranty regarding the accuracy of the data provided to it by a PS Provider and shall not be liable or responsible for any indirect incidental consequential punitive special or exemplary damages associated with the provision of this data by the PS Provider which may be asserted by any person business government agency or other entity against the Company The Company shall not be liable or responsible for any indirect incidental consequential punitive special or exemplary damages associated with the provision of any aspect of 9 1 1 Service when there is a failure of or interruption in 9 1 1 Service due to the attachment of any equipment by a 9 1 1 Customer to Company facilities The 9 1 1 Customer may with the prior written consent of the Company which consent shall not be unreasonably withheld attach features devices or equipment of other vendors to the equipment or network facilities provided by the Company Said attachments devices or equipment must meet all applicable federal and state registration or certification standards The Company reserves the right to refuse attachments if the Company determines that said attachments will degrade the 9 1 1 Service ordered by the 9 1 1 Customer Company facilities or otherwise affect its telephone operations Issued 11 12 04 Applicable to bills rendered on and after 11 22 04 Authorization by Order No Letter T TELEPHONE RATE
58. subscriber line charge sales tax and municipal fees Issued July 7 2008 Applicable to bills rendered on and after July 17 2008 Authorization by Order No __ Letter N TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All New Mexico Section No _1 Sheet No 1 2 Amendment No __0 EXCHANGE RATES PREPAID LOCAL TELEPHONE SERVICE PLTS E Subscribers to PLTS are required to have mandatory toll blocking and usage sensitive blocking placed on their telephone line It is the customer s responsibility to not make or receive calls except for Directory Assistance for which additional charges are billed to the customer s telephone number After the first three directory assistance calls tariffed rates for directory assistance will apply The Company may disconnect PLTS service with notice for any of the following reasons 1 Failure to make monthly payments to maintain the PLTS balance 2 Use of the service in a manner that interferes with the service of others 3 If the customer accrues new billable charges for toll or other service on their telephone bill The Company may disconnect PLTS service without notice for any of the following reasons T Where a known dangerous condition exists 2 Where service is connected without authority by a person who has not applied for the service or who has reconnected service without authority following termination of service If the PLTS cus
59. terminal equipment on that telecommunications system It is the customer s responsibility to furnish appropriate answer supervision to the point of connection with the 800 Service so that the chargeable time may begin 4 Minimum Service Period The minimum service period for WATS is one day 5 Payment of Charges a The customer is responsible for payment of all charges for service furnished the customer Service and equipment charges are payable upon establishment of service All other charges from time to time in force and effect are payable monthly in advance except hourly usage charges which are payable upon rendition of a bill by the Company b Charges of less than a cent will be rounded to the nearest cent 6 Fractional Periods a The charge for a fractional part of a month will be proportionate part of the monthly rate based on the actual number of days the service is provided b For the purpose of administering this regulation with respect to the determination of the rate for a fractional part of a month every month is considered to have 30 days M Material now appearing on this page previously appeared in Section 13 of Tariff S C C No 3 Issued May 11 2012 Effective May 25 2012 Darlene N Terry Manager Tariffs 5454 West 110th Street Overland Park Kansas 66211 TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All Section No 37 Sheet No 10 Amendment No Original 37 WIDE AREA T
60. visually or physically handicapped persons from all hospitals that equip patient rooms for telephone service A maximum of two requested telephone numbers is provided with each directory assistance call request Authorization by Order No Letter D TELEPHONE RATE FILE CenturyTel of the Southwest Inc Exchange_All Section No __ 25 Sheet No 2 Amendment No 4 25 DIRECTORY ASSISTANCE SERVICE LOCAL DIRECTORY ASSISTANCE B REGULATIONS Cont d 7 The Telephone Company shall not be liable for any errors or omissions whether arising through negligence or otherwise in the information furnished and the customer shall indemnify and save the Company harmless against all claims damages or judgments including costs and reasonable attorney s fees that may arise from the use of such information C RATES The rates shown are in addition to all rates and charges applicable for service and equipment with which this service may be furnished CHARGE e Per Call 2 99 I Issued 1 29 2014 Effective 2 13 2014 Darlene N Terry Manager Tariffs 5454 West 110th Street Overland Park Kansas 66211 TELEPHONE RATE FILE CenturyTel of the Southwest Inc Exchange All Section No _ 25 Sheet No 3 Amendment No __ 2 25 DIRECTORY ASSISTANCE SERVICE NATIONAL DIRECTORY ASSISTANCE SERVICE A Description National Directory Assistance Service is provided to customers of the company for the purpose of requesting telephone numbers of individ
61. with multi line business or residential service to answer the other line by dialing a Call Pickup access code and taking the call at a more convenient location Call Return Permits the customer to automatically redial the telephone number of the most recently completed incoming local call or call attempt by dialing an activation code If the redialed number is busy the Company s equipment will monitor the redialed number every thirty 30 seconds for a maximum of thirty 30 minutes in an attempt to establish the call When both lines are idle the customer is notified by a distinctive ring and when the customer picks up the receiver the call is automatically placed M Material Moved to Section No 17 Sheet No 7 Issued 10 27 00 Applicable to bills rendered on and after November 7 2000 Authorization by Order Letter N TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange __ All Section No 17 Sheet No 3 Amendment No Original CUSTOM CALLING SERVICES B Features Continued 13 14 15 16 Issued 10 27 00 Call Return Continued Call Return cannot operate when N a a Call originates from a central office that is not equipped for such features b the calling party s redialed number has been Call Forwarded C the call was blocked or placed from a blocked line Call Trace Allows a called party to initiate an automatic trace of the last call received Call Tra
62. 1 Monthly Nonrecurring Term Commitment Rate Charge 2 years 900 00 0 00 3 years 875 00 0 00 5 years 850 00 0 00 Issued January 18 2011 Authorization by Order Letter Applicable to bills rendered on and after January 28 2011 TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All Section No _ 31 Sheet No _1 Amendment No _ 1 CONNECTION WITH CUSTOMER PROVIDED FACILITIES GENERAL Customer provided facilities may be used with the facilities furnished by the Telephone Company for the purpose of securing telecommunication services subject to the provisions of this tariff Interconnection by an acoustic or inductive device usually does not require a Telephone Company supplied and maintained interconnect device however all customer provided equipment directly connected to the public switched network must meet FCC Rules amp Regulations A direct electrical connection not meeting these requirements may require a Telephone Company supplied and maintained interconnect device RESPONSIBILITY OF THE CUSTOMER The customer provided equipment shall not endanger the safety of the Telephone Company employee the public or impair the operation of the Telephone Company system The customer will be solely responsible for any loss or damages or for impairment or failure of service due to the use of customer owned equipment or facilities The customer shall be responsible for the payment of Telephone Co
63. 1 CENTREX SERVICE D Definitions Cont d 41 42 43 44 45 Series Completion Series Completion is similar to Multiline Hunt Service however a significant difference between the two services is that Series Completion stations always have their own directory number and their own classes of service Two different hunting arrangements can be selected with Series Completion linear or circle Single Digit Dialing Single Digit Dialing permits a Centrex station user to reach a line or facility or to access a feature by dialing a single digit code The Single Digit dialing codes are shared by all users in a Centrex group and are preprogrammed by the Telephone Company Simplified Message Desk Interface SMDI Simplified Message Desk Interface SMDI can optionally deliver 10 digit directory numbers in the call information message sent over the SMDI date link to the voice system Special Intercept Announcement A Special Intercept Announcement may optionally be used to address the following conditions a If a Centrex station user dials a code which is not defined or assigned in the Business Group Dialing Plan or b If the call is restricted due to various restriction arrangements i e Semi Restricted etc Speed Calling 8 Code Speed Calling 8 Code enables a station user to call a list of up to 8 preselected directory numbers by dialing one digit codes instead of the directory numbers Issued 05 29 98 Applic
64. 1 1 this service is limited to existing facilities in service at existing locations for current customers Current customers may migrate existing services to Integrated Services Digital Network Primary Rate Interface ISDN PRI Business Service as specified elsewhere in this section at any time without incurring any Nonrecurring Charges or Service Charges TDP customers may migrate existing services without incurring termination liability charges when they select a commitment period equal to or greater than the length of time remaining under their existing TDP Issued January 18 2011 Applicable to bills rendered on and after January 28 2011 Authorization by Order Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange _All Section No 30 Sheet No 13 Amendment No Original INTEGRATED SERVICES DIGITAL NETWORK PRIMARY RATE INTERFACE ISDN PRI N BUSINESS SERVICE A General 1 Integrated Services Digital Network Primary Rate Interface ISDN PRI Business Service ISDN PRI Business Service is a local exchange offering supported by the ISDN architecture ISDN PRI Business Service provides a method of access to the telephone network called Primary Rate Access Primary Rate Access is an ISDN based DS1 access link to the telecommunications network and provides integration of multiple voice and data transmission channels on the same line The service provides connectivity between an ISDN PBX
65. 2 Continued e Only valid requests for service will be considered for the purpose of calculating construction charges for a group of applicants A valid request would require that service be established at the dwelling or premise upon completion of the line extension project and maintained for a period of at least two years In those cases where no structure exists at the time the order for service is placed or if in the company s judgement it is questionable that the applicant will establish service the Company will require an advance payment equivalent to two years estimated service in addition to any construction charges The advance payment will be applied to the applicant s account upon establishment of telephone service If service is not established within six months of completion of the line extension project the advance payment will not be refunded 13 Reuse of Facilities a When a customer disconnects service or moves and service is established for a new applicant at the same location the new applicant is not liable for any additional line extension charges at the same location b Where a customer is disconnected for any reason and subsequently reapplies for service from the same premises the customer will not be required to pay any additional extension of outside plant facility charges 14 Extension of Outside Plant Facilities To and Within Real Estate Developments Extensions of outside plant facilities to and within real esta
66. 2 Sheet No __ 1 Amendment No _1 EXCHANGE RATES Reserved for future filing of Exchange Area Maps Issued 05 29 98 Applicable to bills rendered on and after _05 19 98 Authorization by Order No __ 98 148 TC Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All Section No _3 Sheet No _1 Amendment No _ 2 NONRECURRING CHARGES SERVICE CHARGES A GENERAL 1 A service charge consisting of one or more of the charges shown in this section is applicable for the following activities undertaken at subscriber s request a Connections b Changes 2 Nonrecurring service charges are in addition to rates and any other charges normally applying under the tariffs except where such application is specifically excluded They apply in addition to installation change termination or construction charges specifically stated in connection with the various services described in the Company s tariffs The nonrecurring charges in this tariff section also apply for service connection or change of miscellaneous services and equipment that have no other nonrecurring charge 3 The charges specified herein do not contemplate work begun being interrupted by the subscriber If the subscriber interrupts work once begun a charge in addition to the specified charges will be made equal to the additional cost involved B DEFINITIONS 1 Access line The term Access Line denotes the line b
67. 2 5 2014 TELEPHONE RATE FILE CenturyTel of the Southwest Inc Exchange All Section No _29 Sheet No _ 2 Amendment No _ 4 PACKAGE SERVICES 1 SIMPLE CHOICE BUSINESS ASSIST ADVANTAGE C TERMS AND CONDITIONS continued 3 Customers subscribing to the Simple Choice Two may select different features for each line All lines must be billed to the same account and located at the same premise 4 Simple Choice Business Assist Advantage features must be activated by the customer before they can be used without incurring usage charges 5 All recurring charges applicable to an access line apply to Simple Choice Business Assist Advantage Among other things these can include but are not limited to EAS charges surcharges subscriber line charges and taxes 6 If access line rates for residence and business service as listed elsewhere in this tariff increase Simple Choice Business Assist Advantage rates may also increase upon Commission approval D RATES Residence Business Simple Choice 26 95 Business Assist Advantage 38 45 Simple Choice Two 44 95 64 95 Nonrecurring A nonrecurring charge will not apply for installation of the features for Simple Choice Installation moves and changes to the access line s will incur the appropriate nonrecurring charges found in Schedule 3 1 Effective December 5 2014 Simple Choice is not available to new customers and is limited to
68. 25 00 6 Termination Liability Charges a If a customer under a Term Discount Plan TDP disconnects all or a portion of the ISDN PRI Business Service prior to the expiration of the TDP then a Termination Liability Charge will apply to those services that are disconnected The Termination Liability Charge will be a one time charge equal to the sum of 50 of the payments remaining for the rest of the TDP If Construction and Special Installation Charges were applied to the service being terminated any termination charges associated with Construction and Special Installation Charges will also apply b Rate increases or decreases will automatically be applied to the monthly term plan rates for the remaining term of the TDP If Company initiated rate increases causes the charges for the ISDN PRI Business Service under the TDP to increase by 10 or more annually then the customer may cancel the TDP without incurring termination liability charges provided that the customer notifies the Company within 30 days after the effective date of the rate increase Cc If multiple TDP commitment periods are available the customer can extend TDP commitment periods at any time during the term of the plan The number of months accrued in the current plan will apply toward the new plan selected N Issued January 18 2011 Applicable to bills rendered on and after January 28 2011 Authorization by Order Letter TELEPHONE RATE FILE CenturyTel of the
69. 3 Amendment No _ 1 FIRE REPORTING SYSTEMS GROUP ALERTING AND DISPATCHING TELEPHONE SERVICE cont 2 RATES Instal 5 yr Basic Monthly lation Termination Rate Charge Charge a Group Calling common control equip ment 20 exchange line maximum each 6 00 20 00 800 00 b Line equipment for terminating exchange lines each 3 50 C Line connections and rearrangements Installation Charge Connections or any rearrangements of exchange lines subsequent to installation of exchange line termination equipment First line 10 00 Additional lines connected or rearranged at same time each 1 00 Any future requests for service to be provided on an individual case basis The basic termination charge reduces 1 60 for each month the monthly rate is collected Issued 05 29 98 Applicable to bills rendered on and after _05 19 98 Authorization by Order No __98 148 TC Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All New Mexico Section No 16 T Sheet No _1 Amendment No _ 2 UNIVERSAL EMERGENCY NUMBER SERVICE 9 1 1 A DESCRIPTION General 1 Emergency Telephone Service also referred to as 9 1 1 Service is a telephone exchange communication service whereby one or more Public Safety Answering Points designated by the 9 1 1 Customer may receive telephone calls dialed to the telephone number 9 1 1 9 1 1 Service T includes a line and equipment necessary for the answe
70. 5 19 98 Authorization by Order No __ 98 148 TC Letter TELEPHONE RATE FILE Fence Lake Ramah Vanderwagen CenturyTel of the Southwest Inc d b a CenturyTel Exchange Zuni Section No Sheet No Amendment No 15 i FIRE REPORTING SYSTEMS TELLABS 291 FIREBAR A GENERAL This equipment is designed for communities where volunteer departments provide fire protection A fire alarm circuit to which a number is assigned is located in the central office Telephones at the volunteer firemen s premises are connected to it by means of the same circuit that connects the subscriber station equipment to the central office When the fire number is dialed to report a fire telephones at the premises of the volunteers connected to the circuit ring Should any of these be busy a distinctive tone interrupts giving notice of the call B RATES AND CHARGES Per Installation Month Tellabs 291 Firebar Common Equipment equipped for 10 lines 350 00 118 00 Firebar Line Card additions for Lines 11 through 30 Per Line 23 00 6 10 Any future requests for service to be provided on an individual case basis Issued 05 29 98 Applicable to bills rendered on and after _05 19 98 Authorization by Order No __98 148 TC Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange Pecos Section No _15 Sheet No _ 2 Amendment No _ 1 FIRE REPORTING SYSTEMS GROUP ALERTING AND DISPATCHING TELEPHONE SERV
71. C TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All C Section No 10 Sheet No _ 2 Amendment No _1 CONTRACT PERIODS AND TERMINATION OF SERVICE B APPLICATION OF CHARGES Cont d a In the case of service for which the initial period is one month the charges due are for the balance of the month b In the case of directory listings and Joint User service where the listing has appeared in the directory the charges are due to the end of the directory period except that in the following cases charges will be continued only to the date of termination of the extra listings or Joint User service subject however to a minimum charge of one month 1 In case the main service is terminated 2 In case the listed party or Joint User becomes a customer to some class of exchange service in his own name 3 In case the customer the listed party or the Joint User moves to another building or to a new location as a result of which the service of the customer is not readily available to the listed party or Joint User 4 In case of the death of the listed party or Joint User Issued 05 29 98 Applicable to bills rendered on and after _05 19 98 Authorization by Order No __ 98 148 TC Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All Section No 11 Sheet No _ 1 Amendment No _ 2 EXTENSION SERVICE A GENERAL 1 Outside of off premi
72. Call Waiting Deluxe is in addition to charges for Call Waiting and Caller ID N Applicable to bills rendered on and after November 7 2000 Authorization by Order Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange __ All Section No 17 Sheet No _4 _ Amendment No Original CUSTOM CALLING SERVICES B Features Continued 17 Call Waiting Display SCWID Call Waiting Display also called Spontaneous Call Waiting N 18 19 20 Issued 10 27 00 Identification SCWID when added to an access line that also has Call Waiting and Caller ID allows the customer to view the name and or directory number of a waiting call The display appears between the first and second tones alerting the customer that another call is coming in The charge for Call Waiting Display is in addition to the charges for Call Waiting and Caller ID Caller ID Blocking Per Call Enables a customer to control the disclosure of his her name and telephone number to a subscriber of Caller ID where technically feasible by temporarily changing the public private status indicator of the telephone number A customer must dial a code before each call to change the indicator from public to private Public Status allows delivery of the name and telephone number Private Status prevents delivery of the name and telephone number Per Call Blocking is provided at no charge status Caller ID Blocking Per Line Provide
73. Channel A bi directional synchronous channel capable of supporting 64 Kbps of digital transmission D Channel A 64 Kbps digital signaling only channel for call establishment when used with Primary Rate Access Primary Rate Access Line The facility between the serving central office and the customer s premises Provides transport for up to twenty four 24 64 Kbps Primary Rate Interface The central office switching elements that are dedicated to a customer s ISDN PRI service Primary Rate Channels B Channels or D Channels as defined above Rotary Hunt Functionality A service arrangement which allows calls made to a busy number to be completed to another idle line in that rotary number group N Issued January 18 2011 Applicable to bills rendered on and after January 28 2011 Authorization by Order Letter CenturyTel of the Southwest Inc d b a CenturyTel D TELEPHONE RATE FILE INTEGRATED SERVICES DIGITAL NETWORK PRIMARY RATE INTERFACE ISDN PRI BUSINESS SERVICE Cont d Features 1 Standard Features Clear Channel Capability The B Channels on ISDN PRI are clear since all signaling and control functions are handled by the D Channel This allows all 64 Kbps on each B Channel to be used for customer information Digital Voice Transmission All voice calls are transmitted using digital signaling Direct Inward Dialing DID Signaling Permits incoming dialed calls from the exchan
74. Company at least 60 days written notice before terminating the 9 1 1 service Service and facilities associated with 9 1 1 service are subject to applicable minimum contract periods and termination liabilities as set forth in other Sections of this Tariff Service provided from a control central office is subject to a minimum 36 month contract period In addition to all other terms and conditions the 9 1 1 Customer must furnish the Company with agreement to the following terms and conditions a All 9 1 1 Service calls will be answered on a 24 hour day seven day week basis Issued 11 12 04 Applicable to bills rendered on and after 11 22 04 Authorization by Order No Letter T TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All New Mexico C Section No 16 Sheet No _ 15 Amendment No _ 2 UNIVERSAL EMERGENCY NUMBER SERVICE 9 1 1 RULES AND REGULATIONS Continued 32 Continued T b The Customer has the responsibility for dispatching the appropriate emergency service within the 9 1 1 Service Area or will undertake to transfer all 9 1 1 service calls received to the governmental agency with responsibility for dispatching such services The Customer will develop an appropriate method for responding to calls for non participating agencies which may be directed to a 9 1 1 Service PSAP by calling parties The Customer will subscribe to a sufficient n
75. Customer desires to have made in the master address file should be submitted as they occur these changes deletions and additions should be submitted on forms supplied by the Company f The Company s sole responsibility in respect to the MSAG is to reformat it and provide a printout of it on request to the 9 1 1 Customer 35 Cancellation of the service in whole or in part by the Customer prior to establishment thereof will require payment of an amount equal to the cost of engineering manufacturers billings resulting from equipment orders installation assembly labor cost of removal and any other costs incurred up to the time of cancellation resulting from the Customer s order for service Issued 11 12 04 Applicable to bills rendered on and after 11 22 04 Authorization by Order No Letter T TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All New Mexico Section No 16 Sheet No _ 18 Amendment No _ 2 UNIVERSAL EMERGENCY NUMBER SERVICE 9 1 1 C RULES AND REGULATIONS Continued 36 The use of Automatic Location Identification ALI on anything less than a total 9 1 1 System basis is not permitted 37 Where facilities permit the 9 1 1 Customer can request diversification and redundancy of any or all inter office and or local facility routes Additional charges for such facilities or the construction and provision thereof will be the responsibility of the Customer and
76. E DIAL SERVICE A GENERAL 1 Tone Dial service is available for use with telephone service where exchange facilities permit 2 Tone Dial service provides for the generation of tones instead of pulses through the use of Tone Dial equipment in lieu of rotary dials 3 It is not necessary that all instruments on a line be arranged for Tone Dial however all lines accessed from a single instrument arranged and all lines appearing on the same instrumentality must be compatible B RATES AND CHARGES The following rates and charges are in addition to the applicable rates and charges for all service with which Tone Dial service is associated Change Charges Section 4 of this tariff apply to convert an existing customer to Tone Dial Tone Dial provided simultaneously with the establishment of primary service will be included with the normal service connection charges Per Month Business Residence Per C O Tone Dial Line without telephone instrument 1 50 1 00 Issued 05 29 98 Applicable to bills rendered on and after _05 19 98 Authorization by Order No __ 98 148 TC Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All New Mexico Section No _1 Sheet No _3 Amendment No _4 EXCHANGE RATES VACATION NUMBER RESERVATION A RATES The charge for Vacation Number Reservation is Fifty 50 percent of the regular flat rated monthly access line rate B CONDITIONS 1 Vaca
77. ELECOMMUNICATIONS SERVICE 37 1 Outward WATS and 800 Service D Application of Monthly Rates for Access Line and Usage Cont d M 7 Minimum Average Time Requirement MATR Usage is subject to an average of one minute per completed call in each rate period for each billing period This means that if the average duration per call in any rate period during each billing cycle is less than one minute billing will be base on an average duration of one minute per call 8 Method of Determining Rates a Determine the total number of calls for the service group b Determine the equivalent hours used by applying the minimum average time requirement of 60 seconds 1 call 1 minute c Determine the total actual hours used for the service group d Determine the chargeable hours which is the greater of b or c or above rounded to the nearest tenth one decimal place e Determine the number of access lines in service during the month Access lines in service for a fraction of a month are based on the number of day in service divided by 30 days The result is rounded to the nearest hundredth two decimal places f Determine the average use per line in the service group by dividing the chargeable hour in d above by the number of access lines in e above g Determine the usage charge per line by multiplying the hourly rate in the appropriate taper s by the number of hours used in each taper and totaling these changes h Determin
78. ERVICE Terms and Conditions Continued Provisioning of Service Continued i Customers who wish to have incoming calls to a busy line overflow to other of the customer s lines which are not busy must subscribe to Call Forward Busy for each line that is to have the overflow capability Rates and Conditions for Call Forward Busy are found elsewhere in this tariff j For DSS facilities requiring loops greater than three miles in length a DSS loop transport rate applies per facility Reselling amp Government Entities a Except as specified for Government Entity DSS shall not be used for any purpose for which any consideration is rendered to pay any party other than the Company b Any Government Entity as defined elsewhere in this Tariff may authorize any other government entity to use its DSS In such cases the initial primary user will be considered the customer and will be responsible for the payment of all the incurred nonrecurring charges and monthly rates Equipment Interface Specifications All customer provided equipment CPE used to interface with DSS is required to conform with Technical Reference Specifications as used by the Company Issued 04 13 05 Applicable to bills rendered on and after _04 23 05 Authorization by Order No Letter N TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All New Mexico Section No _ 27 Sheet No 4 Amendment No Original DIGITA
79. GULATIONS Continued 33 34 When the SR Service Feature is provided E 9 1 1 the Customer is responsible for identifying primary and secondary PSAP locations as well as the T unique combinations of police fire and ambulance or any other appropriate agencies responsible for providing emergency service within various portions of the 9 1 1 Service area An Emergency Service Number ESN will be provided by the Customer for each such combination The Customer will associate these ESNs with street address ranges or other mutually agreed upon routing criteria in the 9 1 1 Service area The ESNs will be carried in the DMS to permit routing of 9 1 1 Service calls to the appropriate T primary and secondary PSAP s responsible for handling 9 1 1 Service calls from each telephone in the 9 1 1 Service area The Customer s responsibility for providing this information is as follows T a Initial and subsequent ESN assignments by street name address range and area or other mutually agreed upon routing criteria shall be furnished to the Company by the Customer at a mutually agreed upon time prior to the effective date of the service b If the Customer establishes new street names and or address ranges where they did not previously exist it shall be the Customer s responsibility to notify residents in the affected area s of the new street names and or address ranges If the Customer desires to have the new street names and or address r
80. ICATIONS SERVICE Outward WATS and 800 Service A Description Cont d M Issued May 11 2012 Effective May 25 2012 6 Definitions Rate Center a specified geographical location in an exchange from which mileage measurements for interexchange channels are made Service Terminating Arrangement Company provided equipment which terminates WATS access lines and facilitates design isolation and testing of WATS service Protective connecting arrangements include the service terminating arrangement Switching Equipment equipment which performs the functions of establishing and releasing connections between 1 two or more Company provided services or 2 Company provided service or services and a communications system or systems provided by the Customer or Other Common Carrier Such equipment shall operate to the establishment each connection for the purpose of the transmission of communications and shall operate to release the connection or generate a supervisory signal for the manual release of the connection by an attendant immediately following the conclusion of each call Material now appearing on this page previously appeared in Section 13 of Tariff S C C No 3 Darlene N Terry Manager Tariffs 5454 West 110th Street Overland Park Kansas 66211 TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All Section No 37 Sheet No 3 Amendment No Original 37 WIDE AREA TELECOMM
81. ICE 1 GENERAL a Group alerting and dispatching telephone service is available to volunteer fire departments military bases airports industrial plants and other organizations who have a requirement for making simultaneous emergency calls to a fixed group or groups of exchange telephones The service is furnished only in dial central office areas The equipment is designed for calling individual line services A maximum of 20 individual lines per group within any one central office area may be connected for the group alerting service The subscriber releases indemnifies and holds harmless the Telephone Company from any and all loss claims demands suits or other action or any liability whatsoever whether suffered made instituted or asserted by the subscriber or by any other party or person for any personal injury to or death of any person or persons or for any loss damage or destruction of any property whether owned by the subscriber or others caused or claimed to have been caused directly or indirectly by the installation operation failure to operate maintenance removal presence condition location or use of equipment or facilities associated with this service Issued 05 29 98 Applicable to bills rendered on and after _05 19 98 Authorization by Order No __98 148 TC Letter C TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange Pecos C Section No _15 Sheet No _
82. ICES 11 CENTURYLINK BUSINESS BUNDLE Cont d C Service Description CENTURYLINK BUSINESS BUNDLE includes a flat rate Business Individual Line Service or Key Trunk Service with flat rate Extended Area Service and unlimited expanded local calling where available and the following optional services and features Line Hunting Service Repeat Dial Caller ID with Name includes Anonymous Call Rejection Call Forwarding Call Forward Busy Call Forward No Answer Call Forward Remote Activation Call Waiting and Cancel Call Waiting Call Waiting Display Three Way Calling Three Way Calling with Transfer Not currently available Call Return Distinctive Ring Selective Call Rejection Selective Call Acceptance Message Waiting Indicator Voicemail D Rates and Charges 1 Nonrecurring Charge Activation Fee Per Line 50 00 2 Monthly Rates Per Line Per Location Monthly Rate Initial Bundle 45 00 2 through 10 Bundle 24 99 1 p Deregulated service Rates for required long distance and or non regulated services specified in B 1 preceding apply in addition to the above listed rates for the local portion of this bundled service Issued 07 31 2015 Effective 08 13 2015 Darlene N Terry Manager Tariffs 600 New Century Pkwy New Century KS 66031 NM 15 04 TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange Pine Hill Section No 30 Sheet No 1 Am
83. ID service specified elsewhere in this Tariff DID service permits calls incoming to a PBX or other CPE from the network to reach a specific station line number without the assistance of an attendant DID service is provided subject to the availability of facilities and may be furnished from the central office which regularly serves the area in which the customer is located DID numbers are provided in blocks consisting of minimum of 20 consecutive numbers which maybe assigned to station lines e Any services in addition to DSS services must be subscribed to under separate sections of this Tariff Regulations rates and charges as described elsewhere in this Tariff apply as appropriate f The following services will not be provided within the DSS facility Access Lines in Schedule 1 Feature Groups A B C or D Other private line access services Datapath DiaLAN Service Switched 56 Service Joint User service Foreign Exchange Service Identified Outward Dialing g Customers are required to provide muxing demuxing at the customer premises for analog trunks riding the DS1 facility h Line Power option is not available with DSS N Issued 04 13 05 Applicable to bills rendered on and after _04 23 05 Authorization by Order No Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All New Mexico Section No _ 27 Sheet No _3 3 Amendment No Original DIGITAL SWITCHED S
84. L SWITCHED SERVICE N C Terms and Conditions Continued 4 Contract Periods a The minimum contract period is one month from the date service or additions to service are established and the minimum charge is the authorized rate for one month under a monthly plan or on a contractual basis For purposes of rate administration each month is considered to have 30 days b The Company may require a contract period longer than one month at the same location in connection with special types or arrangements of equipment or for unusual construction necessary to meet specific demands for service Cc DSS is offered on a month to month basis The provision if DSS service on a month to month basis is dependent on the availability and capacity of Central Office facilities Month to month prices will be subject to Company initiated price adjustments d DSS is offered under a term contract Customers may subscribe to DSS service for an extended period under a term contract which allows a customer to select a 12 36 or 60 month service term for the associated trunks All trunks on the same DSS facility must be under the same term contract period e During the length of the selected term contract monthly rates for service elements ordered under the plan are subject to change increase or decrease as Company initiated price changes become effective However any price change will not cause the monthly rate for respective service elements to exceed the pri
85. MISES No liability shall attach to the Telephone Company by reason of any defacement or damage to the subscriber s premises resulting from placing the Company s instruments apparatus and associated wiring on such premises or by the removal thereof when such defacement or damage is not the result of negligence on the part of the Company or its employees DEFAULT OF PAYMENT OR OTHER VIOLATION OF REGULATIONS Charges for exchange service and facilities are due in advance Charges for toll and long distance service are due when the bill for such service is rendered All bills are payable at the Telephone Company s business office or collection agency Failure to receive a bill does not exempt the subscriber from prompt payment of his account The subscriber is held responsible for all charges for exchange service and facilities furnished at his request and for all toll and long distance service furnished at his station or stations including charges for toll messages received at his station or stations on which the charges have been reversed In the event of default of payment of any sum due for exchange service the use of foul or profane language the impersonation of any other person with fraudulent intent listening in on party lien conversations or any other violation of the Telephone Company s regulations the Telephone company may either suspend service or terminate the service without suspension At least five 5 days written notice wil
86. Mbps or greater B FEATURES Outbound Call Block Feature Non published Service Billed Number Screening Optional C TERMS AND CONDITIONS Pure Broadband Bundle is available to residential and business customers in all exchanges within the Company where technically feasible subject to availability of facilities This bundle is only available with One Party Local Exchange Service Lines equipped with Pure Broadband Bundle will not have a directory listing and will not be included in the Company s directory assistance records Extended Area Service EAS charges do not apply The bundle rate will include the Subscriber Line Charge Telecommunications Relay Service TRS Charge and E911 Charge Service Charges or nonrecurring charges do not apply D RATES Residence Business Per Bundle per month 26 50 27 50 Rates applicable for non regulated High Speed Internet also apply N Issued October 19 2010 Applicable to bills rendered on and after October 29 2010 Authorization by Order Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc Exchange All Section No _29 Sheet No _7 Amendment No _ 4 PACKAGE SERVICES 7 HOME PHONE II A Description 1 Home Phone Il is an optional enrollment plan that permits residence customers to receive Local Exchange Service and additional features and services for a flat monthly rate 2 Home Phone II customers must subscribe to a qualifying long distance plan 3
87. N Terry Manager Tariffs 5454 West 110th Street Overland Park Kansas 66211 TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All Section No 21 Sheet No 5 Amendment No Original 21 MESSAGE TOLL TELEPHONE SERVICE 21 1 Message Telecommunication Service 21 1 1 General B Regulations 4 Use Cont d M c Unlawful Purposes T The service is furnished subject to the condition that it will not be used for an unlawful purpose 5 Obligation of the Customer T a The calling party shall establish his identify in the course of any communication as often as may T be necessary b The calling party shall be solely responsible for establishing the identity of the person or persons T with whom connection is made at the called station or stations 6 Termination of Service for Cause T Upon nonpayment of any sum due the Company or upon a violation of any of the conditions governing the furnishing of service the Company may by notice in writing to the customer without incurring any liability forthwith discontinue the furnishing of said service M M Material now appearing on this page previously appeared in Section 12 of Tariff S C C No 3 Issued May 11 2012 Effective May 25 2012 Darlene N Terry Manager Tariffs 5454 West 110th Street Overland Park Kansas 66211 TELEPHONE RATE FILE CenturyTel of the Southwest Inc New Mexico Exchange All Section No 21 Sheet No 6 Amendm
88. NUMBER SERVICE 9 1 1 B DEFINITIONS Alternate Routing AR A method by which 9 1 1 calls are routed to a designated alternate location if all E 9 1 1 lines to the primary PSAP are busy or the primary PSAP is closed for a period of time Automatic Location Identification ALI A feature by which the name and address associated with the calling party s telephone number identified by ANI feature is forwarded to the PSAP for display Additional telephones with the same number as the calling party s secondary locations off premises etc will be identified with the address of the telephone number at the main location Automatic Location Identification Data Management System ALI DMS A computer data base used to create store and update the data e g emergency service numbers addresses customer names etc required to provide the Selective Routing SR and ALI features Automatic Number Identification ANI A feature by which the calling party s telephone number is forwarded to the 9 1 1 Customer s T customer premises equipment for display Avoidance Provides the routing of a facility to avoid a customer specified geographic area Issued 11 12 04 Applicable to bills rendered on and after 11 22 04 Authorization by Order No Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange _All New Mexico Section No 16 Sheet No _ 3 Amendment No _ 2 UNIVERSAL EMERGENCY NUMBER SER
89. NXX and not the non ISDN capable central office NXX The Company shall not be liable for any loss or damages arising from emergency calls placed from ISDN PRI Business Service provisioned via an alternative serving central office This service is available only where the customer s service location is within the provisioning limitations as determined prior to installation of the service Should the customer s service location exceed said limitations service will be provided where the Company has electronically compatible facilities available or where existing facilities can be made compatible Rotary hunt functionality at no additional charge is available with ISDN PRI Business Service This functionality increases the likelihood of an incoming call being completed over an ISDN PRI B channel The functionality is exclusively within the B channels of a single ISDN PRI Business Service arrangement or between multiple ISDN PRI Business Service arrangements and is not allowed between ISDN PRI Business Service arrangements and other services including but not limited to Business Individual Line Service The total number of Primary Rate Interfaces in a single standard hunting configuration may not exceed 50 N Issued January 18 2011 Applicable to bills rendered on and after January 28 2011 Authorization by Order Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange _ All Section No 30
90. No 3 Issued May 11 2012 Effective May 25 2012 Darlene N Terry Manager Tariffs 5454 West 110th Street Overland Park Kansas 66211 TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All Section No 37 Sheet No 7 Amendment No Original 37 WIDE AREA TELECOMMUNICATIONS SERVICE 37 1 Outward WATS and 800 Service C Limitations of Service Cont d 9 Use of Service WATS may be used by the customer or other authorized by the customer Orders involving installation rearrangement billing or discontinuance of service will be accepted by the Company only from the customer 10 Abuse or Fraudulent Use The service is furnished subject to the condition that there will be no abuse of fraudulent use of the service Abuse or fraudulent use of the service includes a The placing or acceptance of a WATS call by a WATS customer his agent employee or representative in response to an uncompleted MTS call which was not completed in order to transmit or receive intelligence without the payment of the applicable message toll charge b The obtaining or attempting to obtain or assisting another to obtain or to attempt to obtain WATS by rearranging tempering with or making connection with any facilities of the Company or by any trick scheme false representation or false credit device or by or through any other fraudulent means or device whatsoever with intent to avoid the payment in whole or
91. ONS BASE RATE AREA That portion of an exchange area surrounding and including the central office or offices or exchange rate center within which urban classes of exchange service are offered without extra mileage charges This area may be described in one of the following manners a as the village or city corporation limits b as the village or city corporate limits as of a given date C by means of a map specifically identifying the area CIRCUIT The term applied to a channel used for the transmission of electrical energy in the furnishing of telephone service CONNECTING COMPANY A corporation association partnership or individual owning or operating one or more exchanges and with whom traffic is interchanged EXCHANGE A basic unit for the administration of communication service in a specified area called the exchange area which usually embraces a city town or village and its environs It usually consists of one or more central offices together with the associated plant used in furnishing communication service to the general public within that area EXCHANGE AREA The territory served by an exchange EXCHANGE SERVICE The service of furnishing facilities for telephone communication within a local service area in accordance with the regulations and charges specified in the Local Exchange and General Exchange Tariffs Exchange service includes the furnishing of the local facilities required to establish and maintain con
92. Order No Applicable to bills rendered on and after 02 28 08 Letter CenturyTel of the Southwest Inc Exchange Al TELEPHONE RATE FILE Section No _ 1 Sheet No _ 1 Amendment No _0 EXCHANGE RATES F CENTURYLINK LINE VOLUME PLAN CLVP General CenturyLink Line Volume Plan CLVP is available to business customers subscribing to 10 or more basic business lines key lines or key trunks A customer may have a maximum of 3 000 participating lines across all service territories served by CenturyLink incumbent local exchange carriers each a CenturyLink ILEC Lines served by a CenturyLink competitive local exchange carrier CLEC are not contributory to or eligible for CLVP CLVP is offered as a tiered plan with each tier having a Minimum Line Requirement Lines and or key trunks provided by a CenturyLink ILEC which are already discounted under an existing term discount plan line volume plan or any contractual arrangement which contains a volume and or minimum term commitment may contribute to the aggregate line count used for determining the applicable tier and rates for services under this CLVP but are not eligible for additional discounts under this CLVP The terms conditions and application of rates for services in Qwest Corporation locations may differ from those contained herein and are as described in the applicable tariffs catalogs and or other local terms of service documents for those service locations
93. Sheet No _ 2 Amendment No Original TELECOMMUNICATIONS SERVICES PRIORITY Continued N Provisioning Priority If the customer requires service within a shorter time interval than the Telephone Company can provide and the requested service qualifies for TSP the customer may elect to invoke National Security Emergency Preparedness NSEP Treatment and obtain the appropriate provisioning priority assignment from the TSP Program Office Acceptable assignment code values are E 1 2 3 4 5 and 0 The assignment of the value E denotes Emergency Provisioning and implies the service has the most critical provisioning requirements and the Telephone Company will respond accordingly The Telephone Company will take immediate action to provide the requested service at the earliest possible date The assignment values of 1 2 3 4 and 5 are treated as essential service priorities and the Telephone Company will adjust its available resources to meet the customer s requested due date The value 0 implies no provisioning priority Restoration Priority A TSP authorization code for restoration priority classifies the service as being among the nation s most important NSEP telecommunications services The Telephone Company will restore these services before services without restoration priority assignments in the order of priority assignments Acceptable values are 1 2 3 4 5 or O with the value 1 being the highest priority When the Telepho
94. Street Overland Park Kansas 66211 SHEET 1 1 6 4 1 O Effective 7 15 2013 TELEPHONE RATE FILE CenturyTel of the Southwest Inc New Mexico Telephone Directories Telephone Numbers Telephone Station Telecommunications Service Priority Tie Line Mileage Toll Message Tone Dial Service Transmitting Messages Rules Tribal Link Up Unauthorized Attachment or Connections Underground Construction Universal Service Funding Vacation Number Reservation Wide Area Telecommunications Service WATS M Material moved from Index Sheet No 3 Issued 6 27 2013 Exchange All Index Sheet No 5 Amendment No __ Original SECTION N0 WONN a Q a N lt 0 37 SHEET Sz Ss on oo o oo ooanwtr fsO a o Effective 7 15 2013 Darlene N Terry Manager Tariffs 5454 West 110th Street Overland Park Kansas 66211 TELEPHONE RATE FILE CenturyTel of the Southwest Inc Exchange All Section No _1 Sheet No _ 1 Amendment No _5 EXCHANGE RATES CenturyTel of the Southwest Inc will provide access to the network for any customer regardless of ownership of the customer premises equipment CLASS OF SERVICE Fence Lake Pine Hill Ramah Pecos Vanderwagen Zuni Residence 4 1 06 3 31 07 1 Party Access Line 11 23 12 16 Key System Trunk 13 00 15 00 4 1 07 12 31 07 1 Party Access Line 13 93 14 24 Key System Trunk 13 00 15 00 1 1 08 06 30 15 1 Party Access Li
95. TE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All Section No _1 Sheet No _ 4 Amendment No _ 3 EXCHANGE RATES SPECIAL TAXES FEES CHARGES 1 CenturyTel of the Southwest Inc is not required to include within its rate schedules all legally imposed federal state and local government taxes charges and surcharges However these legally imposed taxes charges and surcharges may be billed by CenturyTel of the Southwest Inc to its customers 2 A Universal Service Fund was established to provide centralized funding to assist local exchange carriers to maintain universal service at affordable rates throughout the State of New Mexico Funding is provided by means of a monthly charge which is a percentage of billed intrastate retail C revenue The rate level of the Universal Service Fund percentage will be established by the New Mexico Public Regulation Commission C 3 As enacted by the Legislature of the State of New Mexico there is imposed a 911 emergency surcharge in the amount of twenty five cents 25 and a network and database surcharge in the amount of twenty six 26 to be billed by the company on all local exchange access lines with the exception of those receiving the Low Income Telephone Service Program LITAP discount The 911 emergency surcharge and network and database surcharge will begin with the first billing period of each customer on or after September 30 1993 Issued 03 20 06 Applicabl
96. TELEPHONE RATE FILE CenturyTel of the Southwest Inc Exchange All New Mexico Section No Title Page Sheet No 1 Amendment No Original LOCAL EXCHANGE SERVICES RATES RULES AND REGULATIONS FOR CenturyTel of the Southwest Inc NEW MEXICO This Tariff contains the regulations and rates applicable for the furnishing of telecommunications services provided by CenturyTel of the Southwest Inc within the State of New Mexico All regulated and tariffed services offered by CenturyTel of the Southwest Inc whether under that name or the trade or brand name CenturyLink are subject to the terms and conditions of this tariff This Tariff is on file with the New Mexico Public Regulation Commission Issued October 2 2009 Applicable to bills rendered on and after October 19 2009 Authorization by Order No Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc Exchange All New Mexico Section No Trade Names Sheet No 1 Amendment No 1 TRADE NAMES TRADEMARKS AND SERVICE MARKS USED IN THIS TARIFF The following list of trade names trademarks and or service marks which may be used for services offered in this tariff are owned by CenturyLink Inc or a subsidiary of CenturyLink Inc and are used by CenturyTel of the Southwest Inc with express permission Trademark and service mark designations will not be listed hereafter in the Tariff However the laws regarding trademarks and service marks are applicable Trade names
97. TION AND SPECIAL INSTALLATION CHARGES Il SPECIAL CONSTRUCTION CHARGES A CONDITIONS Continued 4 When a charge is applicable for construction the customer may undertake where in the opinion of the Telephone Company it is practicable for him to do so such construction in whole or in part in lieu of the construction charges which apply to that portion In all cases of construction by the customer the material furnished and the method of construction are subject to the approval of the Telephone Company 5 If underground conduit construction is used to the property line of the subscriber by requirement of law or at subscriber s request the subscriber will be required to furnish install and maintain the conduit on his property in accordance with the Telephone Company s specification If direct burial construction is used to the property line of the subscriber by requirement of law or at subscriber s request the subscriber will be required to excavate and backfill the trench on his property or be charged the actual cost for such work done by the Telephone Company The subscriber shall replace the lawn shrubbery pavement sidewalks or other items damaged in the process of construction or maintenance of his property 6 The Telephone Company is not liable for any defacement of or damage to the subscriber s premises resulting from furnishing of facilities or from the installation or removal thereof when such defacement or damage is not the re
98. The minimum billing period for Switched Data Service is one month j Charges for Switched Data Service do not include equipment or other facilities which may be required at the customer premise and which must be compatible with company facilities Issued October 30 2006 Applicable to bills rendered on and after November 29 2006 Authorization by Order No __98 148 TC Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All C Section No _ 22 Sheet No _ 3 Amendment No __1 SWITCHED DATA SERVICES SWITCHED DATA SERVICE 3 RATES AND CHARGES a Service Connection Charges In addition to the Line Connection Charge found below a Service Order Charge as specified in Section 3 of this tariff applies Line Connection Charges 50 00 b Monthly Rates Switched Data Line 45 00 Local Usage per minute 00680 C Toll calls placed by the Switched Data Service line will be billed the appropriate message telecommunications service charges Issued 05 29 98 Applicable to bills rendered on and after _05 19 98 Authorization by Order No __98 148 TC Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All General Section No _ 23 Sheet No _ 1 Amendment No _ 2 DEDICATED DIGITAL DATA SERVICE Dedicated Digital Data Service provides a transmission path to connect customer designated premises directly through a telephone company s serving wi
99. UNICATIONS SERVICE 37 1 Outward WATS and 800 Service Cont d B WATS Terminations 1 The term Station as used in connection with WATS a Denotes the network control signaling unit and any other equipment which is arranged for WATS and provide at a customer s premises in accordance with this Rate File or b Denotes the point at a customer s premises at which customer provided terminal equipment or communications system is connected to Company facilities furnished for WATS or c Denotes the point of connection for WATS to switching equipment as specified in B 3 following when such switching equipment is located in a Company CO or d Denotes the point of connection of outward WATS to another common carrier channel utilizing WATS CO connecting facilities at a Company WATS serving CO 2 The Term Main Station denotes the first WATS station furnished for use with a WATS access line The term Extension Station denotes any other WATS station furnished for use with the same WATS access line with a main station 3 At the option of the customer a WATS access line may be connected to i a standard telephone ii an attendant s position or switching equipment of a PBX or Centrex System a common Control Switching Arrangement or iii a key telephone system or iv an Other Common Carrier Channel utilizing a WATS CO Connecting Facility 4 When connections are made to customer or Other Common Carrier provided communications systems at
100. URE USE Issued 05 29 98 Applicable to bills rendered on and after _05 19 98 Authorization by Order No __ 98 148 TC Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All C Section No 14 Sheet No _ 2 Amendment No _ 2 PAYPHONE SERVICE RESERVED FOR FUTURE USE Issued 05 29 98 Applicable to bills rendered on and after _05 19 98 Authorization by Order No __ 98 148 TC Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All C Section No 14 Sheet No _3 Amendment No _ 2 PAYPHONE SERVICE Il PAYPHONE SERVICE A DEFINITION 1 Payphones Privately owned coin or coinless telephones or telephones which use any other method of billing and collecting telephone calls that are capable of reselling public telecommunications services 2 Central Office Implemented Coin Line Service is an access line for use with a coin T supervision feature Payphone instruments are to be provided by the customer 3 Customer Owners or operators of Payphones B RESPONSIBILITY OF THE TELEPHONE COMPANY 1 Payphones will be connected to measured public access line at a business measured rate where measured service is available 2 When measured service is not available Payphones will be connected to a business one party line at the prevailing flat rate until such time as measured service becomes available At such time the payphon
101. URYLINK LINE VOLUME PLAN CLVP 3 Early Termination Liability Continued The optional CLVP Feature Package does not contribute to the discount tier and is not subject to termination charges or shortfall penalty Early Termination Liability charges will be waived for CLVP customers who commit to a new term agreement that includes the same or greater number of equivalent lines or similar services e g channels within a 1 544 Mbps service for the same or greater term than their existing agreement Months accrued under the CLVP term commitment period will not apply towards the new commitment period Application of Rates Touch calling service charges and or Extended Area Service charges normally billed in addition to the local exchange service rate are included in the rates specified herein Charges for lines and key trunks in a hunting arrangement a k a rotary line service or rotary access service that would otherwise apply as an incremental charge are also included in the rates specified herein Customers will not incur service charges or other nonrecurring charges when switching existing basic business line service to CLVP Nonrecurring charges and or Service Charges will apply as specified in applicable CenturyLink tariffs guidebooks schedules and or local terms of service documents Nonrecurring charges may be waived if customer moves future services from another telecommunications service provider to lines under the CLVP However
102. VICE SPECIAL PROMOTIONS 1 The Company may provide certain promotions to its customers and or prospective customers to attract new customers or to increase subscriber awareness of a particular service offering 2 These promotional offerings may only apply to certain services and may be limited to specific dates times and locations Except for the rates charged under special promotions offerings all other terms and conditions of service contained in this tariff will apply to such service offerings Issued 07 25 08 Applicable to bills rendered on and after _08 04 08 Authorization by Order No Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All C Section No 8 Sheet No _1 Amendment No _1 BRIDGED SERVICE COMBINED BUSINESS AND RESIDENCE SERVICE A GENERAL 1 Where a subscriber wishes to contract for two access lines at two separate locations in the same exchange area but also wishes to be able to answer calls for one location or either location at the other location the arrangements described below are provided subject to the availability of the facilities necessary to furnish satisfactory service 2 Bridged service may be employed where one is a business location and the other is a residence or where both are either business or residence locations However such an arrangement is permitted only on the premises of the same subscriber or where the subscriber at the residence location
103. VICE 9 1 1 DEFINITIONS Continued Customer Records Information consisting of individual records of Company customers each containing name address and telephone number of the end user customer as used for billing This information may not be the same as that of the physical location of the customer s telephone Default Routing DR A feature activated when an incoming 9 1 1 call cannot be selectively routed due to an ANI failure garbled digits or other causes Such incoming calls are routed from the 9 1 1 control office to a 9 1 1 Customer designated default PSAP Directory Number DN A seven digit number assigned in an area code to uniquely identify a telephone subscriber In PS ALI applications the ANI generated with each 9 1 1call forwards the Direct Inward Dial DID Station line seven digit number to the PSAP Diversity Provides separate facility paths to avoid routing all of a 9 1 1 Customer s traffic through a single transmission facility Diverse Routing A method of deploying end office facilities using separate systems to provide 9 1 1 Service in case of facility or central office equipment failure Emergency Service Numbers ESNs Numbers used to identify primary and secondary Public Safety Answering Point PSAP locations as well as unique combinations of police fire ambulance or any other appropriate agencies responsible for providing emergency service in the 9 1 1 service area ESNs are programmed into t
104. WORK PRIMARY RATE INTERFACE ISDN PRI BUSINESS SERVICE Cont d G Rates and Charges Cont d 2 Optional Features Monthly Rate a D Channel Backup each channel 50 00 b Network Ring Again Per Primary Rate Interface Available with Two Way Primary Rate Interface only 160 00 C Call by Call Integrated Service Access Feature Capability Per Primary Rate Interface Available with Two Way Primary Rate Interface only 50 00 d Incoming Call Identification Caller ID Name and Number Per Primary Rate Interface 100 00 e 2 B Channel Transfer Per Primary Rate Interface 75 00 f Circular Hunt Per Primary Rate Interface 25 00 g National ISDN 2 Protocol Per Primary Rate Interface 0 00 h E911 Call Screening Per Primary Rate Interface up to 100 station numbers 125 00 Nonrecurring Charge 20 00 0 00 35 00 0 00 100 00 100 00 0 00 150 00 b Available only to customers subscribing to more than one Primary Rate Interface kK Certain equipment restrictions apply Issued January 18 2011 Applicable to bills rendered on and after January 28 2011 Authorization by Order Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange _All Section No 30 Sheet No 24 Amendment No Original INTEGRATED SERVICES DIGITAL NETWORK PRIMARY RATE INTERFACE ISDN PRI N BUSINESS SERVICE Cont d G Rates and Charges Cont d Monthly Rate Nonre
105. _7 Sheet No 6 Amendment No _3 GENERAL RULES AND REGULATIONS APPLYING TO TELEPHONE SERVICE UNAUTHORIZED ACCESS AND HACKING Except for physical damage to Customer s transmission facilities or Customer premise equipment directly caused by the Company s negligence or willful misconduct the Company is not responsible for unauthorized access to or alteration theft or destruction of Customer s equipment data programs or other information through accident wrongful means or any other cause while such information is stored on or transmitted across Company provided network facilities or Customer premise equipment Customer is responsible for any Company service or usage charges resulting from any such unauthorized access unless a tariff schedule or other written agreement expressly states otherwise UNLISTED NUMBERS AND NON PUBLISHED DIRECTORY LISTINGS An Unlisted Number request in writing to the Telephone Company by a subscriber will be handled as follows 1 The subscriber s name or number shall not appear in a directory published during the time covered by the written request 2 The subscriber s telephone number will be given out by the information operator when requested 3 The Company shall be saved blameless from any number given out at its own discretion A Non Published Number requested by the subscriber in writing to the Telephone Company differs from unlisted numbers in the following respect 1 The subscriber
106. _98 148 TC Letter C TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All Section No _9 Sheet No 14 Amendment No _1 CENTREX SERVICE D Definitions Cont d 17 Code Restriction 20 21 Code Restriction blocks the completion of calls that are directed to customer specified area codes NPAs and or central office codes NXXs A Code Restriction list may be assigned to either an individual line or shared by multiple lines Customer Access Treatment Code Restrictions Customer Access Treatment Code Restrictions CAT Codes can be used to prevent a Centrex station from dialing certain codes For example CAT Codes could be used to prevent a station from gaining access to the public network using private facilities or dialing specific stations within the Centrex group Delay Announcements for Queued Calls Delay Announcements can optionally be used to inform a caller that his or her call has been placed in a queue The delay announcement can be repeated at regular intervals until an idle station becomes available Direct Connect Service Direct Connect Service allows a station user to automatically place a call to a preselected directory number by lifting the receiver off the switchhook No dialing is required for the calling party to reach the specified destination Direct Inward Dialing Direct Inward Dialing allows Centrex station users to directly receive incoming calls without the ass
107. __ 38 Sheet No _1 Amendment No i 38 MISCELLANEOUS SERVICE ARRANGEMENTS A Call Line Identifier 1 General Call Line Identifier is used to attempt to trace and identify at the request of a subscriber the source or origin of obscene harassing and or other nuisance type of telephone calls Call Line Identifier service is intended for situations where subscribers require extended trace for a specified length of time on a per line basis The Call Trace feature specified in Section 17 preceding differs from Call Line Identifier service in that Call Trace is activated and chargeable on a per call basis 2 Terms and Conditions a Subscribers must initiate requests for Call Line Identifier service by contacting the Annoyance Call Center b Requests for Call Line Identifier service will be evaluated by the Company s Annoyance Call Center Call Line Identifier arrangements will be provided at the discretion of the Company subject to the availability of facilities and line identification equipment c Call Line Identifier will be provided on a per line basis for an initial 30 day period or 12 month period and is renewable upon request d The Company does not guarantee successful tracing results when line identification equipment is placed When tracing results are successful the identity of the suspected offending line subscriber will only be furnished to the appropriate law enforcement agency pursuant to signed Disclosure Authorizati
108. a premises where the Customer does not originate or terminate communications the Company may require that WATS be furnished from a Company WATS CO s different than the CO s designated by the Company to serve that premises Under such circumstances monthly and service and equipment charges equal to special access line charges apply between the WATS CO that would serve the customer s premises and the WATS CO from which service is actually provided M Material now appearing on this page previously appeared in Section 13 of Tariff S C C No 3 Issued May 11 2012 Effective May 25 2012 Darlene N Terry Manager Tariffs 5454 West 110th Street Overland Park Kansas 66211 TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All 37 1 Section No 37 Sheet No 4 Amendment No Original 37 WIDE AREA TELECOMMUNICATIONS SERVICE Outward WATS and 800 Service Cont d C Limitations of Service 1 WATS calls must be dialed and completed without the assistance of a Company operator except when facilities or conditions do not allow customer dial completion or when an interrupted call is reestablished by a Company operator 2 The Company does not undertake to transmit messages but furnished the use of its facilities to its customers for communications 3 The design maintenance and operation of WATS envisions that communications will originate or terminate at a WATS station for the purpose of communicatin
109. able for ISDN PRI Business Service are available with PRI Bundle at the rates specified in Section 30 for an ISDN PRI Business Service Arrangement Customers may not use Unlimited EAS ECS for continuous connection to the Internet or full time data connections PRI Bundle is available under the term commitments of 2 years 3 years and 5 years Termination Liability Charges set forth in Section 30 for an ISDN PRI Business Service Arrangement apply for PRI Bundle Unless terminated by the PRI Bundle customer or the Company a customer will remain enrolled in the PRI Bundle as amended from time to time with any applicable changes in rate for as long as the PRI Bundle continues to be offered by the Company If any features or services in the bundle are discontinued by the customer the remaining features and services will be charged the normal tariff rate or charge Customers enrolled in the bundle who subsequently become subject to Company initiated toll restriction will have all existing PRI Bundle lines converted to the applicable tariff rates Service Charges will not apply for those existing lines converted in place due to termination procedures In addition any optional services not affected by the termination procedures will convert to their applicable tariff rates Such customers will not be permitted to re enroll in this bundle until such time as all associated unpaid balances are satisfactorily paid in full 3 Rates and Charges
110. able to bills rendered on and after _05 19 98 Authorization by Order No __ 98 148 TC Letter C TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All Section No _9 Sheet No _20 Amendment No _1 CENTREX SERVICE D Definitions Cont d 46 47 48 49 50 Speed Calling 30 Code Speed Calling 30 Code enables a station user to call a list of up to 30 preselected directory numbers by dialing one digit codes instead of the directory numbers Stop Hunt Stop Hunt allows a station user to stop the normal hunting process at a predetermined point Activating this feature at a particular station in a Multiline Hunt Group will cause the search for an idle line to stop there Three Way Calling Three Way Calling allows a station user to add a third party to an existing call and thus enables a simultaneous conference between parties at multiple locations Toll Restriction Toll Restriction blocks the completion of calls that are directed to the outside operator or to numbers outside the local calling area A Toll Restriction list may be assigned to either an individual line or shared by multiple lines Uniform Call Distribution Uniform Call Distribution is intended to distribute calls evenly among the stations in a Multiline Hunt Group Issued 05 29 98 Applicable to bills rendered on and after _05 19 98 Authorization by Order No __ 98 148 TC Letter
111. across all service territories served by CenturyLink incumbent local exchange carriers each a CenturyLink ILEC permits business customers who subscribe to qualifying products and services to receive Local Exchange Service and additional features and services specified in C following for a flat monthly rate 2 CENTURYLINK BUSINESS BUNDLE is available for a maximum of ten 10 business lines at each customer location B Regulations 1 CENTURYLINK BUSINESS BUNDLE customers must also subscribe to the following services provided by the Company or a CenturyLink affiliate e CenturyLink Business Bundle Unlimited long distance plan provided by CenturyLink Communications LLC for the initial and each additional CENTURYLINK BUSINESS BUNDLE and e Non regulated 1 5 Mbps or greater High speed Internet on a month to month basis or under a two year term minimum commitment period at each CENTURYLINK BUSINESS BUNDLE location In locations where 1 5 Mbps is not available customers may alternatively subscribe to the Company s non regulated 512 or 768 Kbps HSI The qualifying High Speed Internet service must be billed on the same invoice as CENTURYLINK BUSINESS BUNDLE but may be provisioned on access lines or trunks other than CENTURYLINK BUSINESS BUNDLE 2 There is no minimum service period for the Local Exchange Service and features provided in CENTURYLINK BUSINESS BUNDLE Customers who discontinue this service within thirty days after establishmen
112. act the 9 1 1 Customer to determine the correct street address and community name location as has been defined in the 9 1 1 Customer s Master Street Address Guide MSAG This information will be entered into the PS Provider s PS End User ALI record data base for transmission to the Company The 9 1 1 Customer is responsible for informing the PS Provider s Site Administrator of the correct street address nomenclature and community name location as used in the MSAG and of changes when they occur The 9 1 1 Customer will ensure that all PS Provider PS End User street addresses are included in the MSAG and that each address is assigned an ESN and PSAP ID The PS Provider is responsible for forwarding PS End User ALI record information to the Company according to the format and procedures established by the Company in the Company s CENTURYTEL PS ALI ENTRY Users Guide which may be obtained from a Company Account Executive The PS Provider will assign a PS 9 1 1 Site Administrator with responsibility for these tasks The Company will assign a password to the Site Administrator so that only authorized changes will be made to the PS Provider s ALI database at the Company s CENTURYTEL ALI ENTRY GATEWAY The 9 1 1 Customer is responsible for coordinating with the PS Provider so that the Private Switch is equipped with a minimum of two PS 9 1 1 Service trunks or a quantity that will provide a minimum of P 01 Transmission Grade of Service whichever is the h
113. and g the telephone number of the Payphone The customer shall insure that the Payphone is in accordance with all applicable federal state and local laws and regulations concerning the use of Payphones by disable and or hearing impaired persons The customer shall be responsible for the payment of all charges for local exchange services all toll messages originating or accepted at the Payphone and for all directory assistance 411 charges incurred at the Payphone The customer may not disconnect any Payphones that the Commission has determined to be located for the public health and safety without prior approval by the Commission for such discontinuance of service Public telephone service is not to be considered as a substitute for regular customer service Extension stations are not provided with public telephone service unless required to meet special conditions Directory listings are not provided in connection with public telephone service Slug redemption does not apply to public telephones Issued 05 29 98 Applicable to bills rendered on and after _05 19 98 Authorization by Order No __98 148 TC Letter C TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All Section No 14 Sheet No _6 Amendment No _ 2 PAYPHONE SERVICE INSTALLATION Payphones shall be installed in compliance with the National Association of Regulatory Utility Commissioners generally accepted tel
114. and charges shown elsewhere in the Company s tariff 2 Circuit Switched Voice calls will be subject to Long Distance Message Telecommunications Service charges as specified elsewhere in this tariff if applicable 3 Circuit Switched Data calls will be subject to Local Usage sensitive rates based on minutes of use for local and Extended Community Calling Service or Long Distance Telecommunications Service charges as specified elsewhere in this tariff 4 This service is only provided where the hardware and software have been installed in the Central Office equipment in which the service has been requested F Charges and Rates Non recurring Monthly Contract Rates Charge Month Month 12 Month 36 Month 60 Month 1 ISDN PRI Access Line each 1 2 1 200 00 995 00 950 00 900 00 875 00 2 Substitutional Service Installation 600 00 3 Subsequent Activity Charge SAC 200 00 4 ISDN PRI Loop Transport Per ISDN PRI facility Each mile over 3 miles 60 00 60 00 60 00 60 00 G Optional Features This field intentionally left blank 1 A customer establishing ISDN PRI as a replacement to a service as outlined in Section C 8 may pay the Substitutional Service Installation Charge rather than the standard installation charge for ISDN PRI Service 2 If DID and or Answer Supervision are required additional charges from DID Service Section will apply Subscriber Line Charge not included Effective 01 28
115. anges reflected in the DMS E 9 1 1 it shall also be the Customer s responsibility to provide the Company with a cross reference listing of all residents of the affected area s showing old address and new address for each resident Issued 11 12 04 Applicable to bills rendered on and after 11 22 04 Authorization by Order No Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All New Mexico Section No 16 Sheet No _ 1 Amendment No _ 2 UNIVERSAL EMERGENCY NUMBER SERVICE 9 1 1 C RULES AND REGULATIONS Continued 34 Continued Cc After establishment of service it is the Customer s responsibility to continually verify the accuracy of the routing information contained in the MSAG and to advise the Company of any changes in street names establishment of new streets changes in address numbers used on existing streets closing and abandonment of streets changes in police fire ambulance or other appropriate agencies jurisdiction over any address annexations and other changes in municipal and county boundaries incorporation of new cities or any other matter that will affect the routing of 9 1 1 Service calls to the proper PSAP d The 9 1 1 Customer has an obligation to verify law enforcement fire and ambulance PSAP routing destinations once they have been reformatted by the Company at the request of the 9 1 1 Customer e Changes deletions and additions which the
116. ard Dialing Distinctive Alerting DTMF Signaling Fully Restricted Line Hunting a Regular Hunting b Circle Hunting c Enhanced Hunt Service d Preferential Hunting e Series Completion Intercom Dialing Semi Restricted Line Speed Call 8 Three Way Calling Toll Restriction Visual Audible Message Waiting YS yer wr a wT TSE wa PRRPRRS SENSIS Issued 05 29 98 Applicable to bills rendered on and after _05 19 98 Authorization by Order No __ 98 148 TC Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel CENTREX SERVICE B Rates and Charges Continued Exchange All Section No _9 Sheet No _3 1 Amendment No b The following per line business rates and charges apply for contract periods ranging from month to month to 60 months Residence rates are only offered on a per line monthly basis The customer is required to pay for the number of months in the service period selected RATE SCHEDULE Business Rate Per Line Number Monthly 24 36 48 60 of Lines Rate Months Months Months Months 2 3 21 50 20 65 17 65 15 90 14 60 4 6 20 65 19 80 16 90 15 25 14 05 7 10 17 40 16 70 14 30 12 90 11 85 11 20 16 15 15 50 13 20 11 95 10 95 Service Establishment Charges Non Recurring Charges Per System 50 00 Per Line 10 00 C Centrex lines that terminate in key system common equipment or other CPE that performs pooling or switching functions must be
117. are eligible for the additional Tribal Lifeline support Residents of Tribal Lands may also be eligible for Tribal Lifeline service if they participate in the following programs Bureau of Indian Affairs BIA general assistance program Tribally Administered Temporary Assistance for Needy Families TANF Head Start programs under income qualifying eligibility provision only Food Distribution Program on Indian Reservations The following applies to those eligible residents of Tribal Lands for Tribal Lifeline Services The Company must obtain the customer s signature on a document in which the eligible customer certifies under penalty of perjury that such customer receives benefits from at least one of the programs mentioned in 2 and lives on or near a reservation In addition to identifying the program or programs from which that customer receives benefits the customer must also agree to notify the Company if that customer ceases to participate in the qualifying program or programs The Tribal Lifeline support applies to local residential access line service rate including any mileage zonal or other nondiscretionary charges associated with basic residential service However the reduction may not bring the basic local residential rate below 1 00 per month F Tribal Link Up Issued July 20 2012 Applicable to bills rendered on and after August 1 2012 Beginning April 1 2012 non Tribal Lifeline customers are no longer eligible for
118. arrangements that are updated from an existing High Capacity DS1 to ISDN PRI Business Service The initial ISDN PRI Service arrangement at any location must include a 23 B D configuration after which additional arrangements may be ordered with 23 B D Channels or 24 B Channels Rates and charges for optional features and functions are applied to each ISDN PRI Business Service arrangement for which a separate Primary Rate Interface is required For example when a customer has the initial 23 B D configuration and an additional 24 B Channel arrangement two Primary Rate Interfaces are provided The feature charge applies for each Primary Rate Interface over which the optional feature is activated G Rates and Charges 1 ISDN PRI Business Service Arrangement An ISDN PRI Business Service Arrangement is furnished between a serving central office and the customer s designated premises The customer must initially subscribe to a 23 B D configuration per location after which additional arrangements may be either 23 B D or 24 B Channel configurations The rates charges and regulations for a High Capacity DS1 interoffice channel as specified in Section 24 of this Tariff apply in addition to the following rates for the interoffice facilities of an interexchange ISDN PRI Business service arrangement ISDN PRI Business Service Arrangement is available at month to month rates subject to minimum service period of six months or under a Term
119. ary PSAPs receive calls only on a transfer or relay basis from the primary PSAP Secondary PSAPs generally serve as centralized answering locations for a particular type of emergency call PSAPs are staffed by employees of service agencies such as police fire or emergency medical personnel or by employees of a common bureau serving a group of such entities Selective Routing SR A feature that permits a 9 1 1 call to be routed to the designated primary PSAP based upon the identified telephone number of the calling party Issued 11 12 04 Applicable to bills rendered on and after 11 22 04 Authorization by Order No Letter T TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All New Mexico Section No 16 Sheet No _7 Amendment No _ 2 UNIVERSAL EMERGENCY NUMBER SERVICE 9 1 1 B DEFINITIONS Continued Selective Routing In Trunk The incoming trunking arrangement from the end office to the Selective Router for transmitting voice messages to the PSAP Selective Routing Out Trunk The outgoing trunking arrangement from the Selective Router to the Public Safety Answering Point PSAP for purposes of transmitting voice and data Selective Transfer A feature that enables a PSAP attendant to transfer an incoming 9 1 1 call to another agency by depressing a button labeled with the type of agency e g Fire on the customer premises equipment Serving Central Office The central offic
120. at there will be no abuse or fraudulent use of the service Abuse or fraudulent use of the service includes the obtaining or attempting to obtain or assisting another to obtain or attempt to obtain Directory Assistance service by rearranging tampering with or making connection with any facilities of the Company or by any trick scheme false representation or false credit device or by or through any other fraudulent means or device whatsoever with attempt to avoid payment in whole or in part of the regular charge for such service In addition to any other action authorized by this Rate File the Company may in such cases of abuse or fraudulent use assess appropriate Directory Assistance charges on the customer s regular telephone account Issued 1 29 2014 Effective 2 13 2014 Darlene N Terry Manager Tariffs 5454 West 110th Street Overland Park Kansas 66211 TELEPHONE RATE FILE CenturyTel of the Southwest Inc New Mexico Exchange All Section No __ 21 Sheet No __ 20 Amendment No __ 4 21 MESSAGE TOLL TELEPHONE SERVICE 21 3 Optional Service Offerings Cont d Issued August 19 2015 NM 15 05 Darlene N Terry Manager Tariffs 600 New Century Pkwy New Century Kansas 66031 e Effective September 3 2015 TELEPHONE RATE FILE CenturyTel of the Southwest Inc New Mexico 21 3 21 MESSAGE TOLL TELEPHONE SERVICE Optional Service Offerings Issued August 19 2015 Darlene N Terry Manager Tar
121. ated on an individual per line basis dependent on the customer s requirements The monthly rates shown below apply to the following individual station features 1 Call Waiting Cancel Call Waiting 2 Directed Call Pick Up 3 Direct Connect Service a Manual Line Service b Warm Line Do Not Disturb Night Service Speed Calling 30 Voice Data Protection Individual features per line station 50 per feature Three to four features per line station 40 per feature Five or more features per line station 30 per feature a oF NOOR Sworn NOTE Service Ordering Charges as specified in PART II of this tariff apply for the connection of the services listed above unless ordered at the time initial service is established Issued 05 29 98 Applicable to bills rendered on and after _05 19 98 Authorization by Order No __ 98 148 TC Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All C Section No _9 Sheet No _5 Amendment No _1 CENTREX SERVICE B Rates and Charges Cont d 3 Individual Station Features Cont d b Additions and Changes to Individual Station Features Feature Additions Changes Per Station 4 Features Associated With Groups of Lines a Code Restriction Features 1 Code Restriction 2 Outgoing Call Screening Per List Per Line Using List Changes to Toll Code Outgoing Call Screening Lists Business Group Dialing Plan Standard Dialin
122. ates for residence service apply where the primary or dominant use is of a social or domestic nature and other use if any is merely incidental When it is determined that a customer with residence service is using the service in such a manner that it should be classified and charged for as business service under the above provisions the Telephone Company will discontinue the service of such customer in the event he refuses to permit his service to be classified as business service and pay the applicable business rates BILLING RULE Local service charges are billed one month in advance Charges for toll calls are billed one month in arrears Subscriber bills are due and payable when presented If bill is unpaid twenty 20 days after the date of bill service will be subject to disconnection upon five 5 days written notice CARE OF EQUIPMENT M Issued 6 27 2013 Equipment apparatus and lines furnished by the Telephone Company under this tariff shall be carefully used and cared for by the subscriber and shall be surrendered to the Telephone Company upon termination of the subscriber s right of use in as good condition as when received ordinary wear and tear alone excepted All ordinary expense of maintenance and repair for above said facilities unless otherwise specified in the Telephone Company s tariffs or in the contract for use of such facilities will be borne by the Telephone Company In case of damage to or destruction o
123. atic Location Identification ALI Node A computer utilized to multiplex ALI data lines between the PSAPs and the ALI DMS computers A pair of Node Computers is utilized for up to 48 PSAPs PS ALI Entry Interface Service Establishes a telecommunications port accessible from the public switched network on the CENTURYTEL PS ALI Gateway to receive PSEU records from a third party private switch database service and processing those records in the same manner as for the CENTURYTEL PS ALI Entry software customer PS 9 1 1 Site Administrator Person assigned and authorized by the Private Switch PS Provider to act as an agent of the PS Provider with responsibility for managing the PS Provider s responsibilities within the scope of this tariff The Site Administrator is responsible for establishing the PS 9 1 1 Service for maintaining the location information of the PS End Users and using the CENTURYTEL PS ALI ENTRY software to provide accurate PS End User ALI to the Company This person will be given a password by the Company for access to the CENTURYTEL ALI ENTRY GATEWAY for the purpose of uploading the PS End Users ALI record information specific to the site administrator s location Public Safety Answering Point PSAP An answering location for 9 1 1 calls originating in a given area PSAPs are designated as primary or secondary which refers to the order in which calls are directed for answering Primary PSAPs receive calls directly from the public second
124. bed to under separate sections of this Tariff Private Line arrangements or Special Access Services used to transport ISDN PRI from a foreign central office are subject to rates rules and conditions as set forth in the appropriate tariffs 3 Reselling amp Government Entities a Except as specified for Government Entity ISDN PRI shall not be used for any purpose for which any consideration is rendered to pay any party other than the Company b Any Government Entity as defined elsewhere in this Tariff may authorize any other government entity to use its ISDN PRI In such cases the initial primary user will be considered the customer and will be responsible for the payment of all the incurred nonrecurring charges and monthly rates 4 This section intentionally left blank 5 Equipment Interface Specifications All customer provided equipment CPE used to interface with ISDN PRI is required to conform with Technical Reference Specifications as used by the Company Effective 01 28 1 1 this service is limited to existing facilities in service at existing locations for current customers Current customers may migrate existing services to Integrated Services Digital Network Primary Rate Interface ISDN PRI Business Service as specified elsewhere in this section at any time without incurring any Nonrecurring Charges or Service Charges TDP customers may migrate existing services without incurring termination liability charges when they
125. ble in all areas e Caller ID Number Only e 3 Way Calling e Caller ID e Distinctive Ring e Call Waiting Cancel Call Waiting e VIP Alert e Call Waiting ID e Busy Redial 66 e Call Waiting Display Deluxe e Message Waiting Indicator e Call Forwarding e Anonymous Call Rejection 77 e Call Forward No Answer e Selective Call Accept 64 Call Forward Busy e Selective Call Forward 63 e Call Forward Busy No Answer e Selective Call Rejection 60 e Call Forward Remote Access e Long Distance Alert e Call Return 69 Speed Call 8 amp 30 e Call Transfer e Home Intercom e Call Waiting e Privacy Protector TERMS AND CONDITIONS A customer may select an unlimited number of compatible services and features from the Features list All terms and conditions as specified elsewhere in this tariff shall apply Nonrecurring charges as specified elsewhere in this tariff do not apply for transactions involving additions deletions or changes to the services features requested as part of Simple Choice Business Assist Advantage However appropriate nonrecurring charges do apply for installation of moves and changes to the access line Effective December 5 2014 Simple Choice is not available to new customers and is limited to lines in service for existing customers Grandfathered to existing customers at their present location Darlene N Terry Manager Tariffs 5454 West 110th Street Overland Park Kansas 66211 Issued 11 20 2014 Effective 1
126. cal domestic voice usage only and cannot be used for any purpose inconsistent with typical domestic voice usage If usage under this plan is not consistent with typical domestic voice usage as determined in the Company s sole discretion the Company reserves the right to move customer to an alternative plan or may suspend restrict or cancel customer s service Issued 11 21 2013 Effective 12 6 2013 Darlene N Terry Manager Tariffs 5454 West 110th Street Overland Park Kansas 66211 TELEPHONE RATE FILE CORRECTED Exchange All CenturyTel of the Southwest Inc Section No __29 New Mexico Sheet No _5 Amendment No _2 PACKAGE SERVICES 5 BUSINESS UNLIMITED Continued C MONTHLY RATES T The following rates apply in addition to the monthly rates applicable for N companion long distance service N Primary Access Line Additional Access Line T Charge Charge 40 00 40 00 T Issued 11 21 2013 Effective 12 6 2013 Darlene N Terry Manager Tariffs 5454 West 110th Street Overland Park Kansas 66211 TELEPHONE RATE FILE CenturyTel of the Southwest Inc Exchange All New Mexico Section No _ 29 Sheet No __ 6 Amendment No Original PACKAGE SERVICES 6 PURE BROADBAND BUNDLE N A DESCRIPTION Pure Broadband Bundle includes flat rate Residence or Business One Party Local Exchange Service and features as specified and requires subscription to the Company s High Speed Internet 1 5
127. ce are related together and there is no lapse in service between the installation of the new service the disconnection of the existing service and The service orders to install the new service and disconnect the old service are for the same customer at the same location The Telephone Company will determine whether replacement service qualifies as a next generation service offering Nonrecurring charges and Service Connection Charges for the new service will apply according to the requirements of the new service N Issued January 18 2011 Authorization by Order Letter Applicable to bills rendered on and after January 28 2011 TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange _All Section No 30 Sheet No ___27 Amendment No Original PRIMARY RATE INTERFACE PRI BUNDLE BUSINESS N 1 General PRI Bundle is an optional business service enrollment plan This offering permits a customer to receive features and services for a flat monthly rate for each bundle provided PRI Bundle includes the following features and services a ISDN PRI Business Service consisting of 2 Way Primary Rate Interface and 24 Primary Rate Channels b Up to 100 Direct Inward Dial DID Numbers in blocks of 20 Optional C ISDN PRI Business Service Standard Features d Incoming Call Identification Caller ID Name and Number 2 Regulations a Unless specified otherwise in this section the regulations for
128. ce during the physical move of the transport element d Termination charges do apply to changes in the physical location of ISDN PRI when the new ISDN PRI service originates in a different serving central office area The current ISDN PRI contract will be terminated and the ISDN PRI service provided at the new location will be treated as a new installation Effective 01 28 11 this service is limited to existing facilities in service at existing locations for current customers Current customers may migrate existing services to Integrated Services Digital Network Primary Rate Interface ISDN PRI Business Service as specified elsewhere in this section at any time without incurring any Nonrecurring Charges or Service Charges TDP customers may migrate existing services without incurring termination liability charges when they select a commitment period equal to or greater than the length of time remaining under their existing TDP Issued January 18 2011 Applicable to bills rendered on and after January 28 2011 Authorization by Order Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange Pine Hill Section No 30 Sheet No 8 Amendment No 1 INTEGRATED SERVICES DIGITAL NETWORK PRIMARY RATE INTERFACE PRI C C Terms and Conditions Continued 7 Cancellation Moves amp Early Termination Charges Continued e At the option of the Company and where technology regulations and availabi
129. ce is available on a usage basis only After receiving the call that is to be traced the customer dials a code and the traced telephone number is automatically sent to the Company for further action The customer originating the trace will not receive the traced telephone number The results of a trace will be furnished only to legally constituted law enforcement agencies or authorities upon proper request Call Transfer Enables a customer to transfer an incoming call to a third party or add a third party to an existing call forming a three party connection and then to leave the connection without disconnecting the call Call Waiting Deluxe DSCWID Call Waiting Deluxe also called Deluxe Spontaneous Call Waiting Identification DSCWID when added to an access line that also has Call Waiting and Caller ID provides the customer with disposition options for incoming calls a if the line is available the call rings through as usual b if the customer s telephone is on hook the incoming caller s name and or directory number display s C if the customer is on a call a second incoming call will not display name and or directory number the calling party hears an audible ring and the called party hears a call waiting tone signal Also the calling party s name and number will not display if a the calling party answers the telephone during the first ring b the calling party has blocked the call or has a blocked line The charge for
130. ce that was in effect at the beginning of the selected contract term f During the term commitment period the customer may add DSS channels and or additional DSS services at the same monthly rate specified in the customer s original term commitment All trunks on the same DSS facility must be under the same term contract period g Upon fulfilling the term contract period if a customer does not elect a new Term contract and does not request discontinuance of service service will be continued at the month to month rates then currently in effect If the customer elects a new contract term the rates and options in effect at that time would apply No installation charges however will apply for service continuance whether under a month to month or term contract basis N Issued 04 13 05 Applicable to bills rendered on and after _04 23 05 Authorization by Order No Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All New Mexico Section No _ 27 Sheet No _5 Amendment No Original DIGITAL SWITCHED SERVICE C Terms and Conditions Continued N 4 Contract Periods Continued h With the written permission of the Company the obligation to pay the term contract charges for DSS service may be assumed by another customer if the service has not been terminated and if the other customer intends to continue using the service at the present location and actually continues such use Such
131. ch equipment as a condition precedent to the furnishing of such equipment The customer shall furnish install and maintain sealed conduit with explosion proof fittings between this equipment and point outside the hazardous area where connection may be made with regular facilities of the Company The customer may be required to install and maintain this equipment within the hazardous area if in the opinion of the Company injury or damage to Company employees or property might result from installation or maintenance by the Company 7 Transmission Quality Satisfactory transmission cannot be assured when the WATS access line is connected to other Company services or to customer provided equipment or services Completion of 800 Service Messages 800 Service is furnished upon condition that the customer obtain adequate service to permit the use of this service without interfering with this service of impairing it or without injurious effects upon it or any other service rendered by the Company The Company without incurring any liability may terminate or refuse to furnish 800 Service to any customer who fails to comply with said conditions provided that in case of a termination of service at least five days have elapsed following written notification to the customer by mail or in person of the Company s intention to terminate the service for such cause M Material now appearing on this page previously appeared in Section 13 of Tariff S C C
132. change from Home Phone II back to Local Exchange Service Monthly Rate Home Phone II 38 95 1 The customer must subscribe to either CenturyLink Communications LLC Home Phone II Per Minute long distance plan or CenturyLink Communications LLC Home Phone II Unlimited long distance plan to qualify for this bundle Issued 11 20 2014 Effective 12 5 2014 Darlene N Terry Manager Tariffs 5454 West 110th Street Overland Park Kansas 66211 TELEPHONE RATE FILE CenturyTel of the Southwest Inc Exchange All Section No _29 Sheet No __7 3 Amendment No __ Original PACKAGE SERVICES 8 ECONOMY PACK M The Company will offer this bundle to residential customers only Economy Pack includes an access line the subscriber line charge caller id and call waiting for 24 95 Customers agreeing to a 12 month commitment will receive a 5 00 reduction per month for the 12 month term 9 RESIDENCE SECOND LINE 9 95 BUNDLE The Company will offer a bundled service package to residential customers with at least one residential one party access line The offering includes an additional residential one party access line with Call Waiting for 9 95 The Company will waive the appropriate nonrecurring charges for residential customers subscribing to this offer If any required component of the service bundle is discontinued discounts may no longer apply M and or all remaining components may convert to the regular tariffed monthly rate
133. cks and ranges of in use and on reserve Directory Numbers assigned to the PS End User 4 Customer Obligations a The 9 1 1 Customer is responsible for coordinating with the PS Provider so that the private switch provides full seven digit ANI according to appropriate technical specifications The private switch ANI function must be approved by the Company prior to implementation to ensure that the service will function properly PS 9 1 1 Service will function properly only if ANI is in the proper format if Directory Numbers are assigned for each station behind the PS and if there is at least a pair of PS 9 1 1 Service Trunks to the central office and if each station can be reached by dialing its Directory Number from the Public Switched Network b The 9 1 1 Customer is responsible to ensure that the PS Provider meets the 9 1 1 Customer s standard of timeliness in reporting PS End User ALI updates to the company Issued 11 12 04 Applicable to bills rendered on and after 11 22 04 Authorization by Order No Letter T TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All New Mexico Section No 16 Sheet No _ 30 Amendment No _1 UNIVERSAL EMERGENCY NUMBER SERVICE 9 1 1 G Private Switch PS 9 1 1 Service Cont d Customer Obligations Cont d When the PS Provider s Site Administrator has established a PS End User ALI record for each Directory Number this Site Administrator will cont
134. converted to ala carte rates for the remaining services if customers remove any of the qualifying services 5 All terms and conditions specified elsewhere for the respective services features requested as part of this plan shall apply 6 Services selected as part of this plan can only be provided where technically available and compatible with other services the customer may choose to order 7 Home Phone II cannot be combined with any other discount unless otherwise specified Issued 11 20 2014 Effective 12 5 2014 Darlene N Terry Manager Tariffs 5454 West 110th Street Overland Park Kansas 66211 TELEPHONE RATE FILE CenturyTel of the Southwest Inc Exchange All Section No __ 29 Sheet No _ 7 2 Amendment No __ Original PACKAGE SERVICES 7 HOME PHONE II N C Rates and Charges 1 The monthly rate includes the Local Exchange Service flat rate EAS and features only All other recurring charges applicable to an access line apply to Home Phone Il These include but are not limited to surcharges subscriber line charges and taxes Also the monthly rate does not include the recurring charges for the qualifying long distance plan 2 Service Connection Charges as described in Section 3 apply for new and additional Home Phone II lines and moves of existing lines 3 Service Connection Charges do not apply when Home Phone II replaces existing Local Exchange Service Service Connection Charges do apply when customers request a
135. curring Charge 3 Optional Feature Packages a Premium Package Includes National ISDN 2 Protocol E911 Call Screening Incoming Call Identification Caller ID Name and Number Call by Call Integrated Service Access Feature Capability and 2 B Channel Transfer Per Primary Rate Interface 195 00 285 00 4 Move Charge A Move Charge per ISDN PRI Business Service arrangement applies for each arrangement moved to a new location in the same building This Move Charge is equal to the sum of the Primary Rate Access Line nonrecurring charges plus the Service Change Charge Inside Moves plus the Premises Visit Charge specified following 5 Service Connection Charges a Service Establishment Charges are applicable for each ISDN PRI Business Service arrangement based on the quantity of Primary Rate Access Lines required for receiving and recording information and or taking action in connection with a customer s request and processing the necessary data These charges include engineering design common centralized testing and coordination The nonrecurring charges associated with service establishment are found in Section 30 G 1 a and b Service Change Charges are applicable for receiving and recording information and or taking action in connection with a customer s termination change at the same premises or transfer of service responsibility request for processing the necessary data on an existing ISDN PRI Business Service
136. cy Governmenial Services 511 Traffic and Transportation Information 711 Service for Telecommunications Relay Services 811 One Call Notification Systems and 911 Emergency Reporting Services In addition all pay per use features are blocked All other Custom Calling Service features are prohibited with the use of this feature and lines equipped with this feature will not have a directory listing This feature is subject to the availability of facilities and is only available to flat rate business and residence One Party Local Exchange Service customers Issued October 19 2010 Applicable to bills rendered on and after October 29 2010 Authorization by Order Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc Exchange __ All New Mexico Section No _17 Sheet No _7 Amendment No 5 CUSTOM CALLING SERVICES C Rates and Charges The following rates apply Nonrecurring 1 Business Residence Per Line Arranged Service Order Charge 10 00 10 00 Per Month Business 2 7 Residence 7 Call Waiting 3 3 00 2 50 Speed Calling 8 Code 2 31 1 92 30 Code 3 24 2 58 Call Forwarding 3 00 2 50 Three Way Calling 3 00 2 50 Direct Line 2 00 2 00 Personal Ringing per number 2 00 2 00 Call Forward Remote Activation 2 00 2 00 Hot Line 2 20 2 20 Anonymous Call Rejection 2 00 2 00 Call Forward Busy 2 00 2 00 Call Forward No Answer 2 00 2 00 Call Pickup 3 50 3 50 Call Ret
137. d by the PSAP serving office require an end office outgoing trunk unit For routed or direct systems facilities between Company offices and a point of interconnection with another telephone company shall be billed at the appropriate flat rate found in this tariff These rates are all inclusive No additional channel termination mileage or trunk unit charges from the Company apply for these circuits M Material moved to Sheet No 18 M1 Material moved from Sheet No 20 Issued 11 12 04 Applicable to bills rendered on and after 11 22 04 Authorization by Order No Letter T M1 TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All New Mexico Section No 16 T Sheet No _ 20 Amendment No _ 2 UNIVERSAL EMERGENCY NUMBER SERVICE 9 1 1 E RATES AND CHARGES M M1 1 General a The calling party is not charged for calls placed to the 9 1 1 number b When a call is transferred from a primary PSAP and toll charges are applicable the charges are billed to the primary PSAP according to rates applicable from the rate center in which the E 9 1 1 control office providing the transfer resides to the rate center where the transfer terminates C The rates and charges contained herein are in addition to any applicable charges rendered by other Local Exchange Companies in connection with the provisioning of this service to the 9 1 1 Service Customer T d The rates and charg
138. ded basis as requested by the Customer M Material moved from Sheet No 19 Issued 11 12 04 Applicable to bills rendered on and after 11 22 04 Authorization by Order No Letter T TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All New Mexico Section No 16 Sheet No _ 19 Amendment No _ 2 UNIVERSAL EMERGENCY NUMBER SERVICE 9 1 1 D METHODS OF APPLYING RATES 9 1 1 SYSTEMS M1 1 Facilities Routed Systems 9 1 1 Systems utilizing a control office require adequate facilities from each end office in the serving area to the control office and from the control office to each PSAP s serving end office Rates for routed facilities found in this tariff are all inclusive No additional mileage channel termination or trunk unit charges apply other than PSAP equipment Facilities Direct Trunked Systems 9 1 1 Systems without a control office require adequate facilities from each end office to the PSAP s serving office Sufficient exchange lines are required from the serving office to the PSAP to complete interoffice facilities as well as to complete 9 1 1 calls originating within the area served by the PSAP s serving central office Rates for direct trunked facilities found in this tariff are all inclusive No additional mileage channel termination or trunk unit charges apply for these circuits Exchange lines to complete 9 1 1 calls originating from locations serve
139. dification is the responsibility of the 9 1 1 Customer 3 Termination at the PSAP If additional lines trunks or termination are required from the Point of Concentration to the PSAP to handle PS 9 1 1 Service and or if additional local loop connections or terminations are required at the PSAP end regardless of whether there is a Point of Concentration or not the cost of these additions is the responsibility of the 9 1 1 Customer C The PS Provider for this service may be any PS Provider whose participation in the 9 1 1 system is accepted by the 9 1 1 Customer Issued 11 12 04 Applicable to bills rendered on and after 11 22 04 Authorization by Order No Letter T N TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All New Mexico Section No 16 Sheet No _ 29 Amendment No _1 UNIVERSAL EMERGENCY NUMBER SERVICE 9 1 1 G Private Switch PS 9 1 1 Service Cont d 3 Application for Service a Service application for this service must be in writing from the 9 1 1 Customer Each application for service will state that the PS Provider is authorized to join the 9 1 1 System and will include the following information 1 The business name and address of the PS Provider 2 The name address and telephone number of the PS Provider s Site Administrator 3 The PS Provider service locations by street address and connectivity arrangements to the Company s network and 4 The blo
140. ding locations served by Qwest Corporation may at Customer s request be contributory towards determining the tier for the second CLVP Services in a Qwest Corporation service location are not eligible for the rates associated with the tier assigned for the second CLVP and will continue to be charged at the tier rates under the original CLVP offered by Qwest Corporation for the remainder of its term commitment period Alternatively customers may discontinue a previously existing CLVP and establish a new CLVP as described in j following in which instance a new tier will be established and will apply for all service locations All qualifying services must be associated with the same customer The Company may at its discretion provide this plan to Affiliates or Franchisees of Customer An Affiliate or Franchisee is an entity whose operation of business is substantially associated with Customer s name mark or commercial symbol When at the Company s discretion this plan is provided to Affiliates or Franchisees of Customer Customer must designate the specific account to which Early Termination Charges and Shortfall Penalties will be applied Services subject to rates under this CLVP are not eligible for discounted rates under any other local voice discount plan Only the qualifying services listed in 2 a preceding are both contributory to and eligible for the CLVP rates herein However a line or key trunk in any packaged service may contr
141. e Southwest Inc d b a CenturyTel Exchange All New Mexico Section No 16 Sheet No _ 10 Amendment No _ 2 UNIVERSAL EMERGENCY NUMBER SERVICE 9 1 1 C RULES AND REGULATIONS Continued 12 Central offices that are not currently equipped to transmit ANI will not be modified to provide ANI just for 9 1 1 Services When the SR or ANI Service Features are provided in such circumstances or in the event of ANI failure default routing will be provided in lieu of Selective Routing and or ANI display 13 The Automatic Location Identification feature of the 9 1 1 System is dependent upon Automatic Number Identification ANI being provided by the Company central office serving the caller ANI will only be provided on single party lines RESERVED FOR FUTURE USE Issued 11 12 04 Applicable to bills rendered on and after 11 22 04 Authorization by Order No Letter T TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel New Mexico Exchange All Section No 16 Sheet No _11 Amendment No _ 2 T UNIVERSAL EMERGENCY NUMBER SERVICE 9 1 1 RESERVED FOR FUTURE USE Issued 11 12 04 Authorization by Order No Letter Applicable to bills rendered on and after 11 22 04 TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All New Mexico Section No 16 T Sheet No _ 1 Amendment No _ 2 UNIVERSAL EMERGENCY NUMBER SERVICE 9 1 1 RESERVED FOR FUTURE USE
142. e all types classes and grades of service the first time service is established at a given location 3 Deposits or advance payments covering construction charges may be required at the time the application for service is made and are based on the estimated cost of the construction required 4 When a charge is applicable for construction the customer may undertake where in the opinion the Telephone Company is qualified and it is practicable for him to do so such construction in whole or in part in lieu of the construction charges which apply to that portion In all cases of construction by the customer the material furnished and the method of construction are subject to the approval of the Telephone Company 5 Except as otherwise provided herein the rules and regulations in this Schedule contemplate usual construction i e the type of construction which the Telephone Company would provide for the area and for the quantity and class of service involved if the decision rested solely with it 6 Measurement shall follow the route of the pole line or buried cable and shall include the distance between the last pole or pedestal and the end of the facility along the right of way and the drop to the customer premises 7 Any poles cable or other plant provided at the expense of the customer on private property are the property of the Telephone Company are maintained and replaced by the Telephone Company and shall not be used by the cust
143. e calls may be completed to both ISDN and non ISDN lines 2 Data Transmission on the B Channels will be at 64 Kbps within the switch and between ISDN PRI compatible central offices ISDN PRI interconnection to non ISDN PRI equipped central offices may be potentially subjected to analog transmission or sub rated to 56 Kbps 3 The customer may choose to subscribe to additional non exchange based services Initial choices for these services will be WATS and 800 888 Service The subscription to these services is in addition to the charges for ISDN PRI Business Service 2 Each Primary Rate Access Line may be active with a corresponding number of services i e inward outward trunks WATS Lines 800 866 877 888 Service selected The customer may also choose to subscribe to more services than channels The Customer Premises Equipment signals the local central office as to which type of service inward outward trunk WATS Lines 800 866 877 888 Service to access for each call N Issued January 18 2011 Applicable to bills rendered on and after January 28 2011 Authorization by Order Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange _All Section No 30 Sheet No 21 Amendment No Original INTEGRATED SERVICES DIGITAL NETWORK PRIMARY RATE INTERFACE ISDN PRI N BUSINESS SERVICE Cont d F Application of Rates 1 Nonrecurring charges will not be applicable for ISDN PRI Business Service
144. e corrected records within one working day Issued 11 12 04 Applicable to bills rendered on and after 11 22 04 Authorization by Order No Letter T TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All New Mexico G Section No 16 Sheet No _ 27 Amendment No _1 UNIVERSAL EMERGENCY NUMBER SERVICE 9 1 1 Private Switch PS 9 1 1 Service Cont d Conditions Cont d Service provisioning is dependent upon the type and configuration of the 9 1 1 network that is in place for the service area 1 Private Switch to serving Central Office The basic requirement is to treat the Private Switch as if it were a Central Office so that dedicated PS 9 1 1 Service trunks are required from the Private Switch to its serving Central Office There must be a minimum of two PS 9 1 1 Service trunks or a quantity that will provide a minimum of P 01 Transmission Grade of Service whichever is the higher standard The cost for this local loop connection is the responsibility of the PS Provider for each Private Switch owned or controlled by the PS Provider The PS Provider is also responsible for monitoring the performance of the PS 9 1 1 Service Trunks by conducting manual operational tests from the Private Switch to the PSAP Any PS 9 1 1 Service Trunks found to be defective shall be immediately reported to the Company In the case of Private Switch tandem or Private Switch host remote networks
145. e customer or joint user The customer or joint user may not rearrange disconnect remove or attempt to repair any regulated facilities owned and installed by the Telephone Company MOVES OF TELEPHONE FACILITIES Telephone Company owned facilities shall not be moved or changed without approval of the Telephone Company For any changes in location of Telephone Company owned telephone facilities the subscriber shall be required to pay the established charges for making such change in location NATURAL DISASTER RELIEF FOR CUSTOMERS M In situations where customers telecommunications services are interrupted by natural disasters the Company may offer alternative telecommunications services to customers in the immediate affected area and waive otherwise applicable charges for those services The availability and details of the offers including but not limited to the maximum duration of the offer or waiver of any applicable charges will be determined by the Company in each instance of natural disaster Material moved to Sheet 5 Issued September 26 2011 Applicable to bills rendered on and after October 6 2011 Authorization by Order No Letter D N M TELEPHONE RATE FILE CenturyTel of the Southwest Inc Exchange All New Mexico Section No _7 Sheet No _5 Amendment No _4 GENERAL RULES AND REGULATIONS APPLYING TO TELEPHONE SERVICE RIGHT OF ACCESS TO PREMISES For the purpose of inspecting repairing or
146. e directly dialed Directory Assistance call per month at no charge for each central office line or trunk 2 Call allowances are not transferable between separate accounts of the same customer M M Material now appearing on this page previously appeared in Section 12 of Tariff S C C No 3 Issued May 11 2012 Effective May 25 2012 Darlene N Terry Manager Tariffs 5454 West 110th Street Overland Park Kansas 66211 TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange_All Section No 21 Sheet No ___ 19 Amendment No 4 21 MESSAGE TOLL TELEPHONE SERVICE 21 3 Optional Service Offerings 21 3 1 Long Distance Directory Cont d C Charges 1 The charge for a call to Directory Assistance is CHARGE e For each call dialed directly by customer 2 99 I e For each call connected by an operator the applicable charge for Operator Handled Calls 21 2 1 F 4 is added to the above charge 2 These charges don t apply to Directory Assistance calls from e Public or Semipublic Telephones e Semipublic PBX trunks e Visual or physically handicapped customers e Hospitals e Mobile and WATS Service e Customers making emergency calls directed to the 0 Operator or 911 3 When monthly billing detail other than that listed on the customer s toll statement is furnished additional charges will be assessed based upon each individual request 4 The service is furnished subject to the condition th
147. e from which a PSAP either primary or secondary is served Standard Addressing A means of addressing which provides street road names and house numbers used in populating the Automatic Location Identification Data Management System Sublocation Information Information of originating station location end user in PS ALI applications Issued 11 12 04 Applicable to bills rendered on and after 11 22 04 Authorization by Order No Letter T TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All New Mexico Section No 16 Sheet No _8 Amendment No _ 2 UNIVERSAL EMERGENCY NUMBER SERVICE 9 1 1 RULES AND REGULATIONS T This service is limited to the use of the telephone number 9 1 1 as the universal emergency telephone number Only one 9 1 1 service will be provided within any government agency s locality The 9 1 1 emergency telephone number is not intended to be a total replacement of the telephone service of the various public safety agencies which may participate in the use of this number and the public safety agencies must subscribe to other telephone service as provided in Paragraph C 33 e following The service is furnished to the Customer only for the purpose of receiving reports of emergencies by the public 9 1 1 Service will by provided to only one PSAP for calling from any telephone number within any central office serving area except that 9 1 1 Service may be provided to
148. e lines trunks will not exceed 85 00 per service call N Issued 4 17 2013 Effective 4 30 2013 Darlene N Terry Manager Tariffs 5454 West 110th Street Overland Park Kansas 66211 TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All C Section No _ 3 Sheet No _7 Amendment No _ 2 NONRECURRING CHARGES CONNECTING DEVICES A GENERAL 1 Standard jack equipment is provided for use with plug ended portable instruments on a deregulated basis in connection with any service except Pay Telephone Service 2 Network Interface NI jacks are provided as a point of interconnection demarcation between customer provided facilities and the Telephone Company s network a Subscribers are able to disconnect their customer premises wiring CPW from the network via the NI to test its operability or to augment rearrange or repair CPW b NI jacks are installed in locations near where the service enters the premises as follows ae Outdoors for single line installations in single and duplex buildings where reasonably practical 2 Indoors for multi unit and multi line situations where reasonably practical Cc Reasonable subscriber requests for relocating the NI or a special type of NI are allowed by the Company however the additional costs of such requests will be charged to the customer d Maintenance replacement will be made in accordance with General Rule governing Care of Equipment B CHARGES In addition t
149. e of Lifeline customers by requiring the customer to obtain a certificate verifying such eligibility or by other means Applicable to bills rendered on and after_12 18 10 Authorization by Order No Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All New Mexico Section No _ 1 Sheet No _ 6 3 Amendment No _ Original EXCHANGE RATES LIFELINE AND LINKUP BENEFITS PROGRAM C Regulations 5 Issued 12 8 10 A customer is not eligible for the Lifeline Program if the customer is currently receiving Lifeline Program benefits for service provided by another wireline or wireless eligible telecommunications carrier Recipients of benefits under the Lifeline Program must notify the Company of a change in any condition that would cause the household to no longer qualify for the benefits If the Company determines that conditions exist which cause a customer to no longer be eligible for the Lifeline Program the customer will be notified the credit amounts specified in this Section will be discontinued and regular tariff rates and charges will apply The Company may not disconnect the basic service of a Lifeline Program customer for the non payment of toll charges unless the Company has received a waiver from the Commission allowing disconnection of service for this reason The Company will restore service for any customer who has had telephone service discontinued for nonpayment of
150. e purpose of completing WATS calls Each such line will be arranged at the customer s option for either outward or 800 Service but not for both The Outward WATS customer is furnished a WATS access line arranged for outward calling only Outward WATS provides for directly dialed calls from a WATS termination by way of the WATS access line and the public switched network to exchanges within the same LATA in the State The 800 Service customer is furnished a WATS access line arranged for inward calling only 800 Service provides for dial type calling to a WATS termination by way of the WATS access line and the public switched network from exchanges within the same LATA in the State WATS is furnished only if the necessary service components are available If unusual costs are involved to make facilities available the customer may have to pay additional charges OUTWATS 800 intrastate service will be provided jointly by the Company and interLATA carriers of record 5 OUTWATS 800 intraLATA only services will not be provided by the Company M Issued May 11 2012 Effective May 25 2012 Material now appearing on this page previously appeared in Section 13 of Tariff S C C No 3 Darlene N Terry Manager Tariffs 5454 West 110th Street Overland Park Kansas 66211 TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All 37 1 Section No 37 Sheet No 2 Amendment No Original 37 WIDE AREA TELECOMMUN
151. e shall be transferred to measured service at the prevailing rate for such service Issued 05 29 98 Applicable to bills rendered on and after _05 19 98 Authorization by Order No __ 98 148 TC Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All C Section No _14 Sheet No _4 Amendment No _ 2 PAYPHONE SERVICE RESPONSIBILITY OF THE CUSTOMER 1 In accordance with the certification requirements of the New Mexico Telecommunication Act all customers operating in the State of New Mexico are to be certificated by the Commission prior to commencing operations A customer shall in writing provide the Commission with the location and telephone number of all Payphones together with the name business address and telephone number of the customer Unless otherwise provided by the Commission a Payphone shall be deemed to be certificated upon receipt of such information Payphones shall be registered in compliance with all Federal State and local laws and regulations and have the following operational characteristics a a Payphone customer must order a separate business telephone access line for each Payphone installed and will be billed at the tariff rate in accordance with Section II B above for each Payphone b be able to access the Telephone Company provided operator at no charge and without using a coin Cc be able to access 911 emergency service at no charge and without using
152. e the total usage charge in the service group by multiplying the usage charge per access line in g above by the number of access lines in e above M M Material now appearing on this page previously appeared in Section 13 of Tariff S C C No 3 Issued May 11 2012 Effective May 25 2012 Darlene N Terry Manager Tariffs 5454 West 110th Street Overland Park Kansas 66211 TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All Section No 37 Sheet No 11 Amendment No Original 37 WIDE AREA TELECOMMUNICATIONS SERVICE 37 1 Outward WATS and 800 Service Cont d E Rates and Charges 1 Outward WATS a Outward WATS Access Line Each MONTHLY RATE 45 05 b The hourly rates for outward WATS apply to the average use for each rate period rounded to the nearest tenth of an hour for each access line within a service group USAGE RATE PER ACCESS LINE PER HOUR 1 First 15 hours Next 25 hours Next 40 hours Next 60 hours Next 80 hours e Over 220 hours CHARGE 14 30 13 20 12 27 11 50 10 73 10 23 M Material now appearing on this page previously appeared in Section 13 of Tariff S C C No 3 Issued May 11 2012 Darlene N Terry Manager Tariffs 5454 West 110th Street Overland Park Kansas 66211 Effective May 25 2012 T TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All Section No 37 Sheet No 12 Amendm
153. e to bills rendered on and after _04 01 06 Authorization by Order No __ Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All Section No _1 Sheet No _5 Amendment No _ 2 EXCHANGE RATES SPECIAL TAXES FEES CHARGES Continued 4 An enacted by the Legislature of the State of New Mexico there is imposed a telecommunications relay service surcharge of thirty three one hundredths of one percent of the gross amount paid by customers for intrastate telephone services provided in New Mexico The Company shall include the surcharge on the monthly bill of each customer The effective date of the telecommunications relay service surcharge is July 1 1993 Issued 05 29 98 Applicable to bills rendered on and after _05 19 98 Authorization by Order No __ 98 148 TC Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc Exchange All Section No _1 Sheet No _6 Amendment No _ 4 EXCHANGE RATES LIFELINE AND TRIBAL LINK UP BENEFITS PROGRAM A Definition The Federal Lifeline Assistance and Tribal Link Up Programs and the New Mexico Lifeline and Tribal Link Up Benefits Programs together Lifeline Program provide for credits for eligible low income customers against the recurring monthly rate of local exchange residential service The service includes voice grade access to the public switched network touch calling a standard white page listing access to emergency service
154. e to extract any information from the database other than as it relates to an emergency call Any information obtained from the database in connection with an emergency call shall be used solely for the purpose of answering handling and responding to emergency calls in a manner consistent with the nature of the emergency Any permanent record associating a PS End User telephone number with his her name or address shall be secured by the 9 1 1 Customer and disposed of in a manner that will retain the security Issued 11 12 04 Applicable to bills rendered on and after 11 22 04 Authorization by Order No Letter T N TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All New Mexico Section No 16 Sheet No _ 33 Amendment No _1 UNIVERSAL EMERGENCY NUMBER SERVICE 9 1 1 G Private Switch PS 9 1 1 Service Cont d 5 Liabilities Cont d The PS Provider agrees to release indemnify defend and hold harmless the Company and the 9 1 1 Customer from any and all loss claims demands suits or other action or any liability whatsoever to any other party or person for any personal injury to or death of any person or persons or for any loss damage or destruction of any property whether owned by the caller or others The PS Provider agrees to release indemnify defend and hold harmless the Company and the 9 1 1 Customer for any infringement or invasion of the right to privacy of any
155. ecommunications industry technical standards and the current National Electric Code and National Electrical Safety Code COIN RETURN The Payphone must return the coins to the caller in the case of a incomplete call INTEREXCHANGE CARRIERS In order to provide the user of the Payphone with a carrier of his her choice all Payphones must be capable of providing access to all interexchange carriers certificated to do business in New Mexico TWO WAY LINE ACCESS Telephone access lines shall only be provided as two way service and there shall be no charge imposed for incoming calls CHARGES The maximum price which a customer can charge a user of a Payphone is at the rate charged the local exchange company for Payphone usage in the local exchange company service area as authorized by the Commission and found elsewhere in this tariff All Payphone owners including the local exchange companies may charge the user of a Payphone any rate below the maximum rate 1 The monthly access line each is billed at a flat rate equal to the business one party flat rate for the rate group of each respective exchange 2 Coin Supervision Transmission COPT optional Coin Supervision Transmission provides dial tone first with inbound signaling capability from the central office for pay telephones that do not have signaling capability within the telephone The signaling capability provides operators and or operator systems coin control where facilities and opera
156. ed by the Company to serve that premises Material now appearing on this page previously appeared in Section 12 of Tariff S C C No 3 Darlene N Terry Manager Tariffs 5454 West 110th Street Overland Park Kansas 66211 TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All Section No 21 Sheet No 2 Amendment No Original 21 MESSAGE TOLL TELEPHONE SERVICE 21 1 Message Telecommunication Service 21 1 1 General Cont d M B Regulations T 1 Scope a MTS is the furnishing of facilities for telecommunication between station lines in different local T service areas of the same LATA in accordance with the regulations and system of charges specified in this Rate File Only those calls whose originating end is switched in rate centers T served by the Company are subject to this Rate File b The Company does not undertake to transmit messages but furnishes the use of its facilities to T its customers for communications c Service is furnished subject to the availability of the service components required The T Company will 1 determine which of those components shall be used and 2 make modifications to those components at its option 2 Priority of Services T When a shortage of facilities exists MTS will be established before other services However the duration of MTS calls may be limited due to facility shortages caused by emergency conditions 3 Liability T a In vie
157. ed with law enforcement and public safety organizations C Rates and Charges Nenrecupmng barges 39 Day rerigd 12 Month Period Per Line Initial 46 00 108 00 Renewal Each 20 00 41 00 Issued 2 26 2015 Effective 3 13 2015 Darlene N Terry Manager Tariffs 5454 West 110th Street Overland Park Kansas 66211
158. edirected to an alternate station after a predetermined number of rings Call Forwarding Incoming Only Call Forwarding Incoming Only is an option that can be used with any of the Call Forwarding features Call Forwarding Variable Don t Answer and Busy Line and allows only incoming calls calls that originate outside the Centrex group to be forwarded Calls from within the group or a private facility are not forwarded Call Forwarding Variable All Calls Call Forwarding Variable enables a station user to divert all incoming calls to another directory number Activation deactivation and the forward to destination are controlled by the station user Call Forwarding Within Group Only Call Forwarding Within Group Only is an option that can be used with any of the Call Forwarding features Call Forwarding Variable Don t Answer and Busy Line and restricts call forwarding to only directory numbers within the same Centrex group thus preventing the station user from forwarding calls outside the Centrex group Call Hold Call Hold allows a station user to place a call on hold in order to initiate a second call answer a waiting call consult privately with another party or return to the previously held call Issued 05 29 98 Applicable to bills rendered on and after _05 19 98 Authorization by Order No __ 98 148 TC Letter C TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange Al
159. eives a disconnection request from the customer or the customer s new service provider When the last day of the thirty day period falls on a weekend or legal holiday the customer must submit the web based cancellation notice no later than the first business day following the weekend or legal holiday to be eligible for credit Customers who request disconnection under this program will not be assessed an early termination fee or payment of any minimum service period amounts that would otherwise apply for early disconnection of the service s Reimbursements will be issued in the form of a bill credit or check The customer is responsible for payment of all invoices issued prior to the date of disconnection and for payment of the final invoice rendered by the Telephone Company 2 Limitations a Issued 1 28 11 Authorization by Order No This program is not available to customers who cancel service s and replace the service s with another service provided by the Telephone Company This program also is not available to customers for whom installation of the Telephone Company s tariffed services required special construction or special configurations If the customer who cancels the service s provided by the Telephone Company obtains service from a local service provider the Telephone Company will not reimburse the customer for any installation charges passed on by that provider to establish service Applicable to bills rend
160. en accepted in writing by the Company or upon the establishment of service The minimum period for business or residence telephone service will be twelve months No seasonal disconnects will be allowed Subscribers are required to pay full rates for service each year An applicant who has no account with the Telephone Company or whose financial responsibility is not a matter of common knowledge may be required to make an advance payment at the time application is made An applicant may also be required to make a deposit in an amount deemed sufficient by the Telephone Company to protect it from unpaid bills Issued 05 29 98 Applicable to bills rendered on and after _05 19 98 Authorization by Order No __98 148 TC Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc Exchange All New Mexico Section No _7 Sheet No _2 Amendment No __ 4 GENERAL RULES AND REGULATIONS APPLYING TO TELEPHONE SERVICE APPLICATION OF BUSINESS AND RESIDENCE RATES Determination as to whether subscriber s service should be classified as business or residence will be based on the character of use to be made of the service The practice of advertising a telephone number in newspapers business cards or on trucks shall be contributing but not an exclusive factor in determining the classification of service Rates for business service apply where the primary or dominant use of the service is for business occupational or administrative purposes R
161. endment No 3 INTEGRATED SERVICES DIGITAL NETWORK PRIMARY RATE INTERFACE PRI C A General Description Integrated Services Digital Network ISDN Primary Rate Interface PRI is a digital business service that provides access from a customer premises to the Company s circuit switched voice and circuit switched data via a 1 544 Mbps central office termination and a 1 544 Mbps channel to the customer s premises ISDN PRI service includes the transport common equipment local exchange switching and trunks for access to the local exchange and toll networks ISDN PRI and other local services are offered on an end user basis only Use of such services for transmitting inter exchange traffic that does not either originate or terminate at the customer premises is prohibited B Definitions i ISDN PRI Facility and Common Equipment This element includes the digital DS1 facility transmitting at a rate of 1 544 Mbps and the common equipment necessary to interface each of the 24 channels into the central office switch 2 B Channel Bearer Channel is a 64 Kbps digital channel capable of transporting circuit switched data and circuit switched voice B channels can be dedicated to either circuit switched data CSD or circuit switched voice CSV services or they may alternate these service types by using the Call by Call feature 3 D Channel Delta Channel is a 64 Kbps digital channel used to transport signaling and control i
162. enforcement fire rescue or other emergency services as required 27 Under normal circumstances work will not be performed on 9 1 1 circuits until an authorized release is obtained from the person responsible for the operation of the T PSAP Issued 11 12 04 Applicable to bills rendered on and after 11 22 04 Authorization by Order No Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All New Mexico Section No 16 Sheet No _1 Amendment No _ 2 UNIVERSAL EMERGENCY NUMBER SERVICE 9 1 1 RULES AND REGULATIONS Continued 28 29 30 31 32 Because the Company service boundaries and political subdivision boundaries may not coincide the Customer must make arrangements to handle all calls received on its 9 1 1 Service lines that originate from all telephones served by central offices within the 9 1 1 Service Area whether or not the calling telephone is situated on property within the geographical boundaries of the Customer s public safety jurisdiction Application for 9 1 1 Service must be executed in writing by each Customer If application for service is made by an agent the Company must be provided in writing with satisfactory proof of appointment of the agent by the Customer At least one local law enforcement agency must be included among the participating agencies in any 9 1 1 Service Request Customers which subscribe to 9 1 1 service agree to give the
163. ent No Original 37 WIDE AREA TELECOMMUNICATIONS SERVICE 37 1 Outward WATS and 800 Service E Rates and Charges Cont d 2 800 Service a 800 Service Access Line MONTHLY RATE e Each 35 75 b The hourly rates apply to the average use for each rate period rounded to the nearest tenth of an hour for each access line within a service group USAGE RATE PER ACCESS LINE PER HOUR 1 CHARGE e First 15 hours 18 15 Next 25 hours 16 89 Next 40 hours 15 35 e Next 60 hours 14 03 Next 100 hours 12 93 e Over 240 hours 11 77 M Material now appearing on this page previously appeared in Section 13 of Tariff S C C No 3 Issued May 11 2012 Effective May 25 2012 Darlene N Terry Manager Tariffs 5454 West 110th Street Overland Park Kansas 66211 T TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All Section No 37 Sheet No 13 Amendment No Original 37 WIDE AREA TELECOMMUNICATIONS SERVICE 37 1 Outward WATS and 800 Service E Rates and Charges Cont d M 3 Ancillary WATS Service T a Charges T Charges for installations moves and conversions 1 SERVICE AND EQUIPMENT CHARGE 800 Service Install or connect new 83 60 Move or conversion 30 25 e Outward WATS Install or connect new 97 35 Move or conversion 30 25 M 1 Conversion denotes a customer request 1 change of the 800 Service telephone number or 2 T M separating or combining 800 S
164. ent No _1 21 MESSAGE TOLL TELEPHONE SERVICE 21 2 Standard Service Offerings 21 2 1 Two Point Message Telecommunication Service A Classes of Calls There are various classes of intraLATA calls Charges apply according to the class of call the calling station selects 1 Customer Dialed Credit Card Station to Station applies when the calling person dials O plus the T desired number and bills the call to an authorized calling card 2 QOperator Handled Station to Station applies when calls are completed with the assistance of an T operator except in 1 and 2 above and 4 Operator Station to Station also applies when calls originate at a coin telephone and when a customer asks that the completed dial station to station call be billed to another telephone number 1 Effective September 3 2015 Dial Station to Station MTS service is no longer available Issued August 19 2015 Effective September 3 2015 Darlene N Terry Manager Tariffs 600 New Century Pkwy New Century Kansas 66031 NM 15 05 TELEPHONE RATE FILE CenturyTel of the Southwest Inc New Mexico Exchange All Section No 21 Sheet No 7 Amendment No 1 21 MESSAGE TOLL TELEPHONE SERVICE 21 2 Standard Service Offerings 21 2 1 Two Point Message Telecommunication Service A Classes of Calls Cont d 4 Operator Handled Person to Person applies when a calling station names the particular party to be reached by an operator The party may be e A per
165. eof airline distance 4 00 Each additional 1 4 mile or fraction thereof 1 00 One half of such monthly charges shall apply for users of less than seven consecutive days C INSTALLATION The subscriber shall pay an installation charge in lieu of a service connection charge equal to the labor and material costs of the installation Loops will be equalized at cost D TIE LINES A tie line is a direct connection between two points of connection private branch exchange switchboards or other authorized devices primarily for the use of intercommunication without using central office trunk lines Issued 05 29 98 Applicable to bills rendered on and after _05 19 98 Authorization by Order No __98 148 TC Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All C Section No _13 Sheet No __ 4 Amendment No _1 MILEAGE AND CIRCUIT MEASUREMENT CHARGES D TIE LINES Rates Per Month 2 a Intraexchange Tie Line Mileage Each tie line first mile or fraction thereof 4 00 b Each additional 1 4 mile or fraction thereof 1 00 C Tie Line terminated within the same building 1 00 Issued 05 29 98 Applicable to bills rendered on and after _05 19 98 Authorization by Order No __98 148 TC Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All C Section No 14 Sheet No _1 Amendment No _ 2 PAYPHONE SERVICE RESERVED FOR FUT
166. equired in 1 Connection or reconnection of local exchange lines FX lines local private lines local off premises extension lines and local tie lines 2 Number change on a local exchange central office line or trunk 3 Rearrangement of an existing C O Line for the connection of either touch calling or custom calling features 3 Access Line Connection Charge a The line connection charge is applicable for work done in association with providing an access line from the Central Office to the subscriber s premises or making changes thereto It is also applicable for work done in providing service between two points not within the same building 4 Connecting Device a The connecting device charge applies for each Network Interface Device installed as a point of interconnection demarcation between customer owned maintained inside wiring and Telephone Company facilities upon subscriber request See Sheet 7 for more detailed information Issued 05 29 98 Applicable to bills rendered on and after _05 19 98 Authorization by Order No __ 98 148 TC Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All Section No _ 3 Sheet No _4 Amendment No _ 2 NONRECURRING CHARGES 5 Wiring Regulated a The wiring charge is applicable for work done at the customer s premises to install extend or move inside wiring to provide regulated services b The wiring charge applies for each loca
167. er Tariffs 5454 West 110th Street Overland Park Kansas 66211 Effective 4 29 2014 TELEPHONE RATE FILE CenturyTel of the Southwest Inc 10 1 2 PACKAGED SERVICES CORE CONNECT E Rates and Charges Cont d 2 Core Connect 2 M Business Individual Line Service or Key Trunk Service Hunting optional Choice of the following features and services Busy Redial Caller ID with Name includes Anonymous Call Rejection Call Forward Busy Call Forward No Answer Call Forward Remote Access Call Forward Variable Call Transfer Call Waiting Cancel Call Waiting Call Waiting ID Distinctive Ring Message Waiting Return Call Selective Call Rejection Three Way Calling Exchange All Section No __ 29 Sheet No 14 Amendment No __ Original Voicemail Per Location Per Month Initial Bundle 2 through 10 bundle All Terms Month to 1 Year Term 2 Year Term 3 Year Term Month 55 00 35 00 30 00 27 50 25 00 Deregulated Service Issued 4 15 2014 Darlene N Terry Manager Tariffs 5454 West 110th Street Overland Park Kansas 66211 Customers must also subscribe to CenturyTel Long Distance LLC Business Unlimited Option 2 long distance plan for each line or trunk subscribed Effective 4 29 2014 TELEPHONE RATE FILE CenturyTel of the Southwest Inc 10 CORE CONNECT PACKAGED SERVICES E Rates and Charges Cont d 2 1 2 Core Con
168. er termination 2 4 4 8 9 6 19 2 56 0 150 00 105 00 per termination 64 0 150 00 115 50 Channel Mileage Facility per mile per month 30 Channel Mileage Termination per termination 7 50 Additional Channel Termination charges and Installation charges will apply whenever a spare channel is configured as a leg to the customer designated premises Issued 08 07 02 Applicable to bills rendered on and after 08 21 02 Authorization by Order No Letter N TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All Section No _ 24 Sheet No 1 Amendment No _ 2 HIGH CAPACITY SERVICE A General A High Capacity channel is a channel for the transmission of 1 544 Mbps isochronous serial data The actual bit rate is a function of the channel interface High Capacity channels are provided between customer designated premises or between a customer designated premises and a Telephone Company hub or hubs B Regulations 1 The customer may provide the Network Channel Terminating Equipment associated with the High Capacity channel at the customer s premises 2 In addition to the following appropriate regulations established in other tariffs of the Company will apply to High Capacity Service 3 The minimum billing for High Capacity Service is one month 4 The provision of High Capacity Service and any associated features are subject to the availability of central office and outs
169. er these tariffs C SERVICE CHARGES AND APPLICATION 1 Service Ordering Charge a The service ordering charge consists of three categories Initial subsequent or record change The initial order charge applies to work done in receiving recording and processing information necessary to execute each subscriber request for connection of service The subsequent order charge applies to each order for a move change or addition to existing service The record change charge applies to a requested change which only involves changes in utility records b A single service order will be issued for all work or service ordered to be performed or provided at the same time on the same premises Service ordering charges apply separately where the business and residence service are located on the same premises Issued 05 29 98 Applicable to bills rendered on and after _05 19 98 Authorization by Order No __ 98 148 TC Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All Section No _3 Sheet No _ 3 Amendment No _1 NONRECURRING CHARGES 2 C O Connection Rearrangement Charge a The Central Office Connection Rearrangement charge applies to work performed in the central office due to a subscriber s service request The central office in this case is defined to include the Main Distribution frame b The Central Office Connection Rearrangement charge is applicable for work in the central office r
170. ered on and after_2 7 11 Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc Exchange All New Mexico Section No _ 36 Sheet No _ 2 Amendment No Original SATISFACTION GUARANTEE PROGRAM N 2 Limitations Cont d c Each customer will be entitled to the credit one time per service d The Satisfaction Guarantee Program only applies to services provided under the regulations and rates specified in this Tariff and does not apply to services offered under a separately negotiated contract e The Telephone Company is not liable for any outage damages or inconvenience encountered by the customer when switching to an alternative local service provider Issued 1 28 11 Applicable to bills rendered on and after_2 7 11 Authorization by Order No Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All 37 1 Section No 37 Sheet No 1 Amendment No Original 37 WIDE AREA TELECOMMUNICATIONS SERVICE Outward WATS and 800 Service A Description 1 Wide Area Telecommunications Service WATS by use of a WATS access line and the public switched network provides for dial type communications between a WATS termination and exchanges with the same LATA within the State and in accordance with the regulations and schedules of charges specified in this Rate File A WATS access line is a line from the customer s premises to a Company CO and is provided for th
171. ertain information by the Telephone Company to the federal government in order to maintain and administer the TSP System Such information includes the customer s name telephone number and mailing address the TSP authorization code and the circuit or service ID number associated with the National Security Emergency Preparedness NSEP service When a customer invokes TSP Treatment the Telephone Company will attempt to notify the customer of expected charges However the customer when invoking TSP Treatment must recognize that quoting charges beforehand may not be practicable Therefore the customer grants the Telephone Company the right to quote and bill charges after the provisioning of the service During certain emergencies the customer may request TSP assignments verbally and the Telephone Company will accept such verbal notification The customer must submit a written order to the Telephone Company within two working days following the verbal request If the written order is not received within two working days all applicable rates and charges accumulated to date to provision TSP System service become immediately due and payable and the requested TSP priority is revoked The customer must request and justify revalidation of all priority level assignments at least every two years as required by the TSP Program Office Additionally the NCS Manual 3 1 1 Telecommunications Service Priority TSP System for National Security Emergency Prepa
172. ervice hunting arrangement M M Material now appearing on this page previously appeared in Section 13 of Tariff S C C No 3 Issued May 11 2012 Effective May 25 2012 Darlene N Terry Manager Tariffs 5454 West 110th Street Overland Park Kansas 66211 TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All Section No 37 Sheet No 14 Amendment No Original 37 WIDE AREA TELECOMMUNICATIONS SERVICE 37 1 Outward WATS and 800 Service E Rates and Charges 3 Ancillary WATS Service Cont d b Allowance for Interruptions Allowances for interruptions apply to each WATS access line as set forth as follows 1 When WATS access line is interrupted for a period of less than 2 hours after the trouble is reported to the Company no credit applies 2 When the WATS access line is interrupted for a period of 2 hours to 24 hours after the trouble is reported to the Company the following credit applies CREDIT ALLOWANCE e Allowance 7 70 3 When the WATS access line is interrupted for a period of more than 24 hours after the trouble is reported to the Company a credit applies for each 24 hour period or any fraction thereof CREDIT ALLOWANCE Allowance 7 70 4 The credit b 2 and b 3 preceding includes all credits to be applied for an interruption Issued May 11 2012 Effective May 25 2012 Darlene N Terry Manager Tariffs 5454 West 110th Street Overland Park Kansas 66211
173. es a k a Trouble Isolation Message Toll Telephone Service Mileage and Circuit Measurement Charges Move of Telephone Facilities Natural Disaster Relief for Customers Network Interface Device Non Recurring Charges Operator Handled Local Calls Package Services Payphone Service PBX Trunks Premises Prepaid Local Telephone Service PLTS Primary Rate Interface PRI Bundle Business Issued 9 16 2014 CORRECTED Exchange All Index Sheet No __ 3 Amendment No _ 3 SECTION SHEET 7 2 1 1 6 8 9 1 6 1 10 N 6 2 6 2 6 2 7 4 3 6 21 1 13 2 4 7 4 3 4 3 7 3 1 7 26 1 29 1 11 14 3 7 1 1 6 2 1 1 1 30 27 28 Effective 10 10 2014 Darlene N Terry Manager Tariffs 5454 West 110th Street Overland Park Kansas 66211 TELEPHONE RATE FILE CenturyTel of the Southwest Inc New Mexico Residence Customer Referral Program Restoration of Service Returned Check Charge Right of Access to Premises Rural Line Extension Select Pak Business Assist Select Service Connection Charges Simple Choice Business Assist Advantage Special Loop Mileage Special Promotions Subscriber Switched Data Service Exchange All Index Sheet No 4 Amendment No __ Original SECTION 34 5 3 7 19 29 3 29 13 7 6 22 Grandfathered to existing customers at existing locations M Material moved from Index Sheet No 2 Issued 6 27 2013 Darlene N Terry Manager Tariffs 5454 West 110th
174. es for 9 1 1 Service features are based upon utilizing Standard Addressing in populating the Automatic Location Identification Data Management System Should there be a need for any other form of addressing i e Rural Route P O Box etc additional charges apply and will be calculated on an individual case basis e Tie lines extension lines and other such channels connecting a PSAP to various agencies such as police fire or ambulance service are provided at established rates for such channels and facilities specified in other tariffs catalogs M M1 M Material moved to Sheet No 19 M1 Material moved from Sheet No 21 Issued 11 12 04 Applicable to bills rendered on and after 11 22 04 Authorization by Order No Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All New Mexico Section No 16 T Sheet No _ 21 Amendment No _ 2 UNIVERSAL EMERGENCY NUMBER SERVICE 9 1 1 E RATES AND CHARGES Continued M M1 1 General Continued f Service and equipment charges for this service are based on the assumption that addresses are programmed in the Automatic Location Identification Data Management System utilizing the standard addressing format as required by the software specifications Addressing not in this format will result in errors that must be manually corrected Resultant additional charges will be billed directly to the customer on an individual case basis 2 Rates
175. esale of this call identification information is prohibited by this tariff Non Facility Associated Signaling NFAS provides the capability to serve multiple DS1 s via a single D Channel This feature can be ordered where switch capabilities exist as determined by the Company When NFAS is selected the customer must order one ISDN PRI Business Service arrangement that includes 23 B Channels and 1 D Channel After the first 23 B D arrangement is purchased a customer may purchase additional arrangements in increments of 24 B Channels The D Channel activated on the initial arrangement serves the additional arrangements The Company recommends that the quantity of B channels supported by a single D Channel not exceed 95 N Issued January 18 2011 Applicable to bills rendered on and after January 28 2011 Authorization by Order Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange _All Section No 30 Sheet No 15 Amendment No Original INTEGRATED SERVICES DIGITAL NETWORK PRIMARY RATE INTERFACE ISDN PRI N BUSINESS SERVICE Cont d B Regulations Cont d 9 This service is available only from central offices which have the necessary facilities to provide ISDN PRI on the standard network platform In the event a customer is served by a non ISDN capable central office the Company may provide ISDN PRI Business Service from an alternative serving central office as designated by the
176. ess against claims for libel slander or infringement of copyright from the material transmitted over its facilities against claims for infringement of patents arising from combining with or using in connection with facilities of the Company apparatus and systems of the customer and against all other claims arising out of any act or omission of the customer in connection with facilities provided by the Company When the lines of other companies are used in establishing connection to points not reached by the Company s lines the Company is not liable for any act or omission of the other company or companies and their agents servants or employees UNAUTHORIZED ATTACHMENTS OR CONNECTIONS M No equipment apparatus circuit or device not furnished by the Telephone company shall be attached to or connected with the facilities furnished by the Telephone Company whether physically by induction or otherwise except as provided in this tariff In case any such unauthorized attachment or connection is made the Telephone Company shall have the right to remove or disconnect the same or to suspend the service during the continuance of said attachment or connection or to terminate the service Material moved from Sheet 4 Issued September 26 2011 Applicable to bills rendered on and after October 6 2011 Authorization by Order No Letter M M TELEPHONE RATE FILE CenturyTel of the Southwest Inc Exchange All Section No
177. etween the serving Central Office and the customer s premises 2 Change As a result of deregulation of customer premises equipment CPE any change of style color or type of telephone or other terminal equipment or a rearrangement of equipment cordage or wiring which does not involve the access line itself is deregulated and is not covered under these tariffs Issued 05 29 98 Applicable to bills rendered on and after _05 19 98 Authorization by Order No __ 98 148 TC Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All Section No _3 Sheet No _ 2 Amendment No _1 NONRECURRING CHARGES 3 Connecting Device The term Connecting Device denotes the terminal block or jack to which the station or terminal equipment may be connected As a result of deregulation of customer premises wiring CPW all said connecting devices have been deregulated except for Network Interface NI jacks which are used as a demarcation point between customer provided facilities and the Telephone Company s Network 4 Connection The term Connection denotes the establishment of telephone service A move of existing service to a different premises requires a connection 5 Station The term Station denotes any telephone instrument of ancillary device that requires connection to the access line through the connecting apparatus Such equipment is deregulated and not covered und
178. f any of the said facilities due to negligence of the subscriber the subscriber shall pay either the cost of replacement of the facilities or the cost of restoring the facilities to their original condition Material moved to Sheet No 2 1 Darlene N Terry Manager Tariffs 5454 West 110th Street Overland Park Kansas 66211 Effective 7 15 2013 TELEPHONE RATE FILE CenturyTel of the Southwest Inc Exchange All New Mexico Section No _7 Sheet No 1 Amendment No _ 1 GENERAL RULES AND REGULATIONS APPLYING TO TELEPHONE SERVICE LATE PAYMENT CHARGE A Late Payment Charge of 2 of the unpaid balance or 5 00 whichever is greater applies to all regulated balances which are not paid by the billing date shown on the next bill Collection procedures temporary disconnection of service and the requirements for deposit are unaffected by the application of a Late Payment Charge The Late Payment Charge does not apply to the following e Billed amounts under dispute that are resolved to the Company s satisfaction in the customer s favor e Bills rendered more than 10 days after bill date Issued 11 18 2015 Effective 11 30 2015 Darlene N Terry Manager Tariffs 5454 West 110th Street Overland Park Kansas 66211 TELEPHONE RATE FILE CenturyTel of the Southwest Inc Exchange All D Section No _7 Sheet No _3 Amendment No _ 2 GENERAL RULES AND REGULATIONS APPLYING TO TELEPHONE SERVICE DEFACEMENT OF PRE
179. f numbers assigned to this service are made at the discretion of the Company 8 When the Private Branch Exchange system is provided by the customer machine intercept service for reserved numbers must be provided by the customer at specifications acceptable to the Company 9 The rates and charges following apply only to service provided to switching systems installed on the customer s premises 10 The Telephone Company shall not be responsible to the customer or authorized user if changes in protection criteria or in any of the facilities operations or procedures of the Telephone Company render any facilities provided by the customer or authorized user obsolete or require modification or alteration of such system or equipment or otherwise affect its use or performance C RATES Install Monthly Rate Charge Block of 20 station numbers used or reserved 20 00 10 00 Nonrecurring charges from Schedule 3 do not apply in addition to the charges shown above for installation of station numbers N Issued 04 13 05 Applicable to bills rendered on and after _04 23 05 Authorization by Order No Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All New Mexico Section No _ 33 Sheet No _1 Amendment No Original N11 ABBREVIATED DIALING CODES N A Description 1 Abbreviated dialing codes enable callers to connect to a location in the phone network that otherwise would be accessible only v
180. g Plan Customized Dialing Plan Special Intercept Announcement Standard Announcement Customer Worded Announcement Announcement Trunk Changes to Customer Worded Announcement Paging Access Per Paging Circuit Music On Hold Access Per Connection Simplified Message Desk Interface SMDI SMDI Non Recurring Authorization Codes Per Group of 20 8 00 Non Recurring 4 50 per month 50 per month 12 00 Non Recurring No Charge 80 00 Non Recurring 24 00 per month 96 00 per month 24 00 per month 60 00 Non Recurring 20 00 per month 20 00 per month 105 00 per month 170 00 Non Recurring 2 00 per month 60 00 Non Recurring NOTE Service Ordering Charges as specified in PART II of this tariff apply for the connection of the services listed above unless ordered at the time initial service is established Issued 05 29 98 98 148 TC Letter Applicable to bills rendered on and after _05 19 98 Authorization by Order No TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All C Section No _9 Sheet No _6 Amendment No _1 CENTREX SERVICE B Rates and Charges Cont d 5 OutWATS a OutWATS Simulated Facility Group Arrangements Non Monthly Recurring Rate Charge Service Establishment Charge OutWATS Simulated 30 00 Facility Group Automatic Flexible Routing Overflow Expensive Route Warning Hunting Arrangement Each OutWATS Simulated Facility 20 00
181. g with stations in the specified service areas Connections of communications system provided by the customer or Other Common Carrier to WATS may be made However the Company will not be responsible for the through transmission of signals or for the quality of transmission on such connections 4 Connection to Other Services Connection of WATS to other services is permitted on a switched basis only No permanent connection between WATS and other services may be established 5 Availability of Service In case of a shortage of facilities exists at any time either for temporary or protracted periods the establishment of Message Telecommunications Service MTS shall take precedence over all other services M Material now appearing on this page previously appeared in Section 13 of Tariff S C C No 3 Issued May 11 2012 Effective May 25 2012 Darlene N Terry Manager Tariffs 5454 West 110th Street Overland Park Kansas 66211 TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All 37 1 Section No 37 Sheet No 5 Amendment No _Original 37 WIDE AREA TELECOMMUNICATIONS SERVICE Outward WATS and 800 Service C Limitations of Service Contd 6 Company Liability a In view of the fact that the customer has exclusive control of his communications over the facilities furnished him by the Company and of the other uses for which facilities may be furnished him by the Company and because of unav
182. ge network to reach a specific number served by customer premises equipment CPE without the assistance of an attendant The central office will outpulse digits to the CPE that can further process the calls as desired The rates and charges for DID telephone numbers are in addition to the ISDN charges and are provided in Section 32 of this tariff Dynamic Allocation of Bandwidth Allows the voice and data services to share B Channels and arrange them as a single trunk group This allows incoming and outgoing voice and data calls to utilize B Channels on a call by call basis Without this capability each service will have a dedicated B Channel Incoming Call Identification Caller ID When provided by the originating carrier s facilities incoming call identification transmits the telephone number of the calling party to the subscriber via the D Channel subject to availability Incoming call identification is provided via the D Channel associated with the incoming calls on a B Channel to a PBX PBX Station ID Capability Allows the station user s number calling party to be transmitted over the ISDN PRI D Channel from Direct Inward Dialing equipped CPE PBXs that use ISDN PRI This number is provided by the originating station and must have an associated Direct Inward Dialing telephone number working in the central office Exchange _ All Section No 30 Sheet No _17 Amendment No Original Issued January 18 2011 Authorization by
183. hat station is busy the preferential list is first hunted until an idle station is found If an idle station is not found on the preferential list the hunt will proceed to the entire hunt group Queueing Queueing may optionally be used when all stations in a hunt group are busy When this occurs a Call is placed into a queue The call remains in the queue until an idle station is located Up to ten calls can be in queue for a Multiline Hunt Group Queueing cannot be provided for Preferential Hunt groups or Series Completion groups Regular Hunting Regular Hunting or Linear Hunting is performed in a sequential fashion across all members of a Multiline Hunt Group The search for an idle station starts with the pilot number If the first station is busy the group is sequentially hunted until an idle station is found If there are no idle stations available the caller receives a busy signal Semi Restricted Line A Semi Restricted Line is prevented from making calls to and or receiving calls from stations outside the Centrex group It may however make and or receive outside calls indirectly via the attendant Call Forwarding Call Transfer and Call Pick Up features Issued 05 29 98 Applicable to bills rendered on and after _05 19 98 Authorization by Order No __ 98 148 TC Letter C TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All Section No _9 Sheet No 19 Amendment No _
184. he Automatic Location Identification Data Management System and are assigned by the 9 1 1 Customer to facilitate the routing and transfer features Issued 11 12 04 Applicable to bills rendered on and after 11 22 04 Authorization by Order No Letter T TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All New Mexico Section No 16 Sheet No aa Amendment No _ 2 UNIVERSAL EMERGENCY NUMBER SERVICE 9 1 1 B DEFINITIONS Continued End Office A central office which receives originating 9 1 1 calls CENTURYTEL PS ALI ENTRY A personal computer software program that will automate the process of building ALI records of Private Switch PS End Users in the National Emergency Number Association NENA Standard Format It provides for some limited accuracy checks uploading the records to the Company and receiving downloads of records found to contain certain types of errors in the PS End User records from the Company CENTURYTEL PS ALI GATEWAY The Company s computer facility that will interface with the Private Switch PS Provider Administration Site to receive Private Switch PS End User ALI updates and from which error reports will be returned Communication will be via dial up modem using a common protocol E 9 1 1 Control Office A central office which provides tandem switching of E 9 1 1 calls It controls switching of Automatic Number Identification ANI information to the PSAP and al
185. he public network between the Centrex station and the station at which the call is answered The charge is applicable to each call answered including the Call Forwarding set up call It also applies to collect and person to person calls which may be refused at the answering station The Centrex lines for a Centrex customer may terminate at multiple locations however all Centrex lines in the same group must be served by the same Central Office Terminal equipment may be offered by the Telephone Company under contract or may be provided by the customer Unless specifically exempted Centrex service shall be subject to all general regulations applicable to the provision of service by the Telephone Company as stated in the general tariff Issued 05 29 98 Applicable to bills rendered on and after _05 19 98 Authorization by Order No __98 148 TC Letter C TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All Section No _9 Sheet No 11 Amendment No _1 CENTREX SERVICE D Definitions The following standard and optional features may be provided as a part of the Centrex Service 1 Authorization Codes Authorization Codes feature is used to identify callers for billing purposes to assign a Network Class of Service NCOS and to control network access Business Group Automatic Identified Outward Dialing Business Group Automatic Identified Outward Dialing provides identifica
186. hey select a commitment period equal to or greater than the length of time remaining under their existing TDP Issued January 18 2011 Applicable to bills rendered on and after January 28 2011 Authorization by Order Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange Pine Hill Section No 30 Sheet No 4 Amendment No 1 INTEGRATED SERVICES DIGITAL NETWORK PRIMARY RATE INTERFACE PRI C C Terms and Conditions Continued 2 Central Office Availability Continued f When ISDN service becomes available from the customer s normal serving central office the customer will accept a number change to a number associated with the ISDN serving central office The customer will be subject to calling areas associated with the normal serving central office as specified in Company s tariffs No charge will apply to transfer the customer back to their normal serving central office as set forth above g If the customer does not wish to take ISDN service from the normal serving central office after the service is available from their office but continues to utilize service from an alternate serving central office then additional FX and or transport charges will apply h Each ISDN PRI trunk group is provided with one telephone number Additional numbers may be purchased at the rates for DID service specified elsewhere in this tariff i Any services in addition to ISDN PRI services must be subscri
187. ia a seven or ten digit telephone number The network must be pre programmed to translate the three digit code into the appropriate seven or ten digit telephone number and route the call accordingly For N11 codes the first digit can be any digit other than 1 or 0 and the last two digits are both 1 2 The following N11 abbreviated dialing codes were assigned for specific uses by FCC Decision Nos 97 51 and 00 256 issued in CC Docket 92 105 211 Community Information and Referral Services 311 Non Emergency Governmental Services 511 Traffic and Transportation Information 711 Telecommunications Relay Service 811 One Call Notification Systems B Terms and Conditions 1 The offering of these abbreviated dialing codes can be delivered via regular exchange access lines by individual business line residential line PBX trunks etc 2 Access to these abbreviated dialing codes is not available through the following dialing arrangements 1 0 O credit card third party billing collect calls 101XXXX Operator assisted calls will not be completed N Issued 12 20 05 Applicable to bills rendered on and after 01 01 06 Authorization by Order No Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All New Mexico Section No _ 33 Sheet No _ 2 Amendment No Original N11 ABBREVIATED DIALING CODES N B Terms and Conditions Cont d 3 The company will provide only the deliver
188. ial payment if applicable as the facilities are placed in service 5 Unusual Installation Costs When special conditions or special requirements of the subscriber involve unusual construction or installation costs the subscriber may be required to pay a reasonably proportionate share of such cost At designated exchanges customers may be required to pay aid to construction charges in addition to other rates and charges required by this Tariff Exchanges within which aid to construction payments are required and the amount of such payments will be as designated by Order of the New Mexico Public Regulation Commission Title to all facilities T constructed wholly or partly at cost to the subscriber is vested in the Company Issued October 5 2012 Applicable to bills rendered on and after October 15 2012 Authorization by Order No Letter TELEPHONE RATE FILE Exchange All C Section No _ 20 Sheet No Amendment No CenturyTel of the Southwest Inc d b a CenturyTel i ll INTRA LATA FOREIGN EXCHANGE SERVICE Foreign Exchange Service is provided based on the rules and regulations described in the Access Tariff of the Company SCC No 3 Issued 05 29 98 Applicable to bills rendered on and after _05 19 98 Authorization by Order No __ 98 148 TC Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All 21 1 21 1 1 Section No 21 Sheet No 1 Amendment No 2
189. ibute towards the minimum line requirement PBX trunks are neither eligible for or contributory to CLVP for purposes of determining the appropriate rate tier and minimum line requirement Customers may select a CLVP tier lower than their actual quantity of contributory services Issued 9 16 2014 Effective 10 10 2014 Darlene N Terry Manager Tariffs 5454 West 110th Street Overland Park Kansas 66211 CenturyTel of the Southwest Inc Exchange Al TELEPHONE RATE FILE Section No _ 1 Sheet No 1 Amendment No _0 EXCHANGE RATES F CENTURYLINK LINE VOLUME PLAN CLVP 2 Regulations Continued Services receiving promotional or competitive response discounts or recurring charge waivers under other term commitment programs are not eligible for CLVP rates until the terms of those offers have been satisfied for those lines Additional business lines may be added at any time during Customer s term commitment period but will not affect the tier and monthly discount levels established upon execution of the CLVP agreement unless Customer commits to a new agreement for a greater number of lines than the existing agreement Rates applicable under the new agreement will not apply retroactively nor will the months accrued under the initial agreement apply towards the new commitment period Customer may move all or some of the lines under this CLVP to any eligible CenturyLink service location without incurring termination charges as
190. ice during the period covered by the directory in which the error or omission occurs The Telephone Company issues directories to assist in furnishing prompt and efficient service and it does not guarantee to its subscriber s correct listings therein Every precaution is taken to prevent errors in and omission of directory listings but they may occur and the Telephone Company will assume no liability for damages caused to a subscriber because of such errors or omissions Likewise the Telephone Company will not be a party to controversies arising between subscribers or others as a result of listings published in its directories LIABILITY OF THE COMPANY EXCEPT AS PROVIDED FOR ELSEWHERE IN THIS TARIFF NO LIABILITY SHALL ATTACH TO THE COMPANY FOR DAMAGES ARISING FROM ERRORS MISTAKES OMISSIONS INTERRUPTIONS OR DELAYS OF THE COMPANY ITS AGENTS SERVANTS OR EMPLOYEES IN THE COURSE OF ESTABLISHING FURNISHING REARRANGING MOVING TERMINATING OR CHANGING THE SERVICE OR FACILITIES INCLUDING THE OBTAINING OR FURNISHING OF INFORMATION IN RESPECT THEREOF OR WITH RESPECT TO THE CUSTOMERS OR USERS OF THE SERVICE OR FACILITIES IN THE ABSENCE OF GROSS NEGLIGENCE OR WILLFUL MISCONDUCT MAINTENANCE AND REPAIR The Telephone Company undertakes to maintain and repair the regulated facilities which it furnishes to customers The customer shall be responsible for damages to facilities of the Telephone Company caused by the negligence or willful act of th
191. ice rates and charges that normally apply d For ISDN PRI facilities requiring loops greater than three miles in length an ISDN PRI loop transport rate applies per facility Effective 01 28 1 1 this service is limited to existing facilities in service at existing locations for current customers Current customers may migrate existing services to Integrated Services Digital Network Primary Rate Interface ISDN PRI Business Service as specified elsewhere in this section at any time without incurring any Nonrecurring Charges or Service Charges TDP customers may migrate existing services without incurring termination liability charges when they select a commitment period equal to or greater than the length of time remaining under their existing TDP Issued January 18 2011 Applicable to bills rendered on and after January 28 2011 Authorization by Order Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange Pine Hill Section No 30 Sheet No 3 Amendment No 1 INTEGRATED SERVICES DIGITAL NETWORK PRIMARY RATE INTERFACE PRI C C Terms and Conditions Continued 2 Central Office Availability a ISDN PRI is provided at the option of the Company and can only be provided from digital Central Offices equipped and programmed to provide such service and when the customer s serving wire center is ISDN PRI capable The availability functionality and capabilities of ISDN PRI features may vary b
192. ich services are to be provisioned and or restored All facilities that can be identified by a unique circuit identifier can be provisioned for TSP service by the Telephone Company Obtaining TSP System Service The Executive Office of the President through the TSP Program Office is empowered with the authority to receive evaluate and process requests for TSP services The TSP Program Office makes the priority level assignments and issues the TSP authorization code reflecting the priority assignment associated with a request The customer provides the TSP authorization code in addition to all the other details necessary to complete the order to the Telephone Company to obtain TSP System service The TSP authorization code assigned on a per order basis consists of a 12 character field consisting of a nine character control ID followed by a dash and a two character field specifying the priority level assignment Its structure is as follows TSPxxxxxn yy The x s represent a Sequence of numbers unique to each TSP authorization code and the n is a one character alphanumeric check digit The first y contains the provisioning priority level assignment and the second y contains the restoration priority level assignment N Issued January 25 2010 Applicable to bills rendered on and after February 4 2010 Authorization by Order Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc Exchange All New Mexico Section No _ 35
193. ide plant facilities 5 As a result of any interface or technical change required of the Company due to FCC rules the Company shall not be liable if changes in any of the equipment operations or procedures of the Company utilized in the provision of High Capacity Service render any customer premises equipment provided by a customer obsolete or require modification or alteration of such equipment or systems or otherwise affect its use or performance 6 The Company makes no guarantee and assumes no liability for the accuracy performance or non performance of the High Capacity Service Issued __ 08 07 02 Applicable to bills rendered on and after __ 08 21 02 Authorization by Order No Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel HIGH CAPACITY SERVICE D Rates 3 4 Non Recurring Charges Channel Termination per termination DS1 1 544 Mbps 400 00 Channel Mileage Facility per mile per month Channel Mileage Termination per termination DS1 CT Loop Transport greater than 3 miles customer designated premises kK channel is configured as a leg to the customer premises Exchange All Section No _ 24 Sheet No _ 2 Amendment No Original Monthly Rates 221 55 5 36 50 00 30 33 An additional Channel Termination charge will apply whenever the spare line is provided as a leg to the An additional Channel Termination charge and Installation charges will app
194. iffs 600 New Century Pkwy New Century Kansas 66031 NM 15 05 Exchange All Section No __ 21 Sheet No _21 Amendment No 1 e Effective September 3 2015 TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All Section No _ 22 Sheet No _1 Amendment No __1 SWITCHED DATA SERVICES SWITCHED DATA SERVICE 1 GENERAL a Switched Data Service is a usage sensitive digital central office switched service designed to provide access connectivity for data transport to users who do not require full time point to point dedicated services This service provides for a connection capable of up to 64 kbps digital transmission between the subscriber location and a suitably equipped end office via two wire subscriber loops Switched Data Service provides asynchronous data access at speeds from 300 bps through 19 2 kbps and synchronous data access at speeds from 1200 bps through 64 kbps The availability of all data transmission speeds up to 64 kbps depends on the technical limitations of the network and serving central office b This service permits direct dialing between lines connected to the service and the direct dialing of outgoing calls Incoming calls are received through direct dialing into the Switched Data Service access lines Cc This service is not provided for the transmission of voice communications Use of the service is limited to the transmission of data through digital signals
195. igher standard The 9 1 1 Customer is responsible for dedicated trunking from the PS Provider s serving central office to the PSAP or point of concentration Issued 11 12 04 Applicable to bills rendered on and after 11 22 04 Authorization by Order No Letter T TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All New Mexico Section No 16 Sheet No _ 31 Amendment No _1 UNIVERSAL EMERGENCY NUMBER SERVICE 9 1 1 G Private Switch PS 9 1 1 Service Cont d 4 Customer Obligations Cont d g Sublocation information The PS Provider is responsible for assigning and maintaining current the Sublocation information in the PS End User ALI record This Sublocation information will be stored in the 20 character Location Field in the ALI format h PS 9 1 1 Service information consisting of the name address and telephone number of the PS End Users is confidential The PS End User forfeits the privacy afforded by nonlisted and nonpublished service to the extent that the telephone number the address and name associated with the originating station location are furnished to the PSAP and to the Company The PS End User with published nonlisted or nonpublished numbers consents to the storage and retention of PS End User s name telephone number and address in the database and also consents to access to this information by the PSAP and Emergency Response Agencies to which the call may be transfer
196. ime begins when all connections are established e ends when the connection is terminated at the originating station e does not include time lost because of defects in the service 2 When the originating customer requests that a station or stations be added to or disconnected from a conference call on which conversation is in progress it is considered as terminating the call and initiating a new call to the revised group or stations M M Material now appearing on this page previously appeared in Section 12 of Tariff S C C No 3 Issued May 11 2012 Effective May 25 2012 Darlene N Terry Manager Tariffs 5454 West 110th Street Overland Park Kansas 66211 TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All Section No 21 Sheet No 16 Amendment No Original 21 MESSAGE TOLL TELEPHONE SERVICE 21 2 Standard Service Offerings 21 2 2 Operator Handled_Conference Service Cont d C Rates and Charges 1 Rate airline distances for conference service are determined using the V H system as specified in 21 2 1 G preceding 2 Conference service rates are quoted in terms of initial and additional periods a Initial Period All initial period rates are for conference connection of one minute or any fraction thereof plus the Person to Person Operator Service Charge b Additional Period All Additional Period rates are for each additional minute or any fraction thereof that the conference
197. ime the application for service is made and are based on the estimated cost of the construction required B RATES 1 For construction other than normal the customer will pay the actual cost above normal cost in accordance with the conditions above Normal construction includes all distribution facilities aerial and underground placed at the option and initiative of the Company For changing from one type of construction to another on the customer s property when done at the customer s request or when required by law the customer will pay the costs of constructing the new and removing the old construction For moving existing construction when done at the customer s request or when required by law the customer will pay the actual cost O Issued October 25 1999 Applicable to bills rendered on and after _November 5 1999 Authorization by Order No Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc Exchange All Section No _ 19 Sheet No _7 Amendment No 1 CONSTRUCTION AND SPECIAL INSTALLATION CHARGES II SPECIAL CONSTRUCTION CHARGES B RATES Continued 4 For construction to serve a project or subdivision which in the opinion of the Telephone Company is speculative or involves risk or delay in the use of the facilities provided the Company may require a written agreement setting forth the amount and conditions for prepayment of the cost of construction or for refunding portions of the init
198. in effect will apply for the new or renewed TDP If the Company terminates service for cause or if the customer discontinues the service in whole or in part without cause prior to the expiration date no termination liability charges will apply for the regulated portion s of CORE CONNECT However if customers remove any of the qualifying services prior to the TDP expiration date the remaining components of CORE CONNECT will be converted to ala carte rates and the TDP discount will not apply Material moved to Sheet No 8 Darlene N Terry Manager Tariffs 5454 West 110th Street Overland Park Kansas 66211 Exchange All T TELEPHONE RATE FILE CenturyTel of the Southwest Inc Exchange All T Section No 29 Sheet No 11 Amendment No _2 PACKAGED SERVICES 10 CORE CONNECT CONT D D Application of Rates 1 The monthly rates include the Local Exchange Service flat rate EAS and features only These rates do not include the monthly charges for HSI or the qualifying long distance plan if applicable 2 Service Charges as described in Schedule 2 apply for new and additional CORE CONNECT lines and moves of existing lines Service Charges may be waived for customers who move services from another telecommunications service provider to CORE CONNECT under a one two or three year TDP 3 Service Charges do not apply when CORE CONNECT replaces existing Local Exchange Service Service Charges do apply when Customers re
199. in part of the regular charge for such service c The use of service or facilities of the Company for a call or calls anonymous or otherwise if in a manner reasonably to be expected to frighten abuse torment or harass another d The use of profane or obscene language e The use of the service in such a manner as to interfere unreasonably with the use of the service by one or more other customers M Material now appearing on this page previously appeared in Section 13 of Tariff S C C No 3 Issued May 11 2012 Effective May 25 2012 Darlene N Terry Manager Tariffs 5454 West 110th Street Overland Park Kansas 66211 TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All Section No 37 Sheet No 8 Amendment No Original 37 WIDE AREA TELECOMMUNICATIONS SERVICE 37 1 Outward WATS and 800 Service Cont d D Application of Monthly Rates for Access Line and Usage 1 General a WATS usage charges are for payment for the service between the WATS termination and another location 2 Service Group a The term Service Group as used in connection with Outward WATS denotes one access line or two or more access lines appearing in the same multiline terminating system at the same customer premises b The term Service Group as used in connection with 800 Service denotes the access lines arranged in CO equipment furnished by the Company as part of a given hunting arrangement The ter
200. in process of building or being installed cost of installation labor cost of removal and other expenses not to exceed the installation charge s will apply b In the event DSS service is terminated by the customer prior to completion of the contract period the customer shall be liable for early termination charges equal to one half 50 of the un expired portion of the applicable contract period for each DSS service element prematurely terminated In addition to the termination charge the customer shall also be liable for any unpaid and deferred system and line installation charges IN Issued 04 13 05 Applicable to bills rendered on and after 04 23 05 Authorization by Order No Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All New Mexico Section No _ 27 Sheet No _6 Amendment No Original DIGITAL SWITCHED SERVICE C Terms and Conditions Continued N 5 Cancellation Moves amp Early Termination Charges Continued C Termination charges are not applicable to changes in the physical location of the DSS service so long as the service originates in the same serving central office area and the customer retains the current term contract or converts to a new term contract having an expiration date beyond that of the current term contract Non recurring charges for the re design of the DSS service will apply The customer will experience some down time on the DSS service dur
201. ing information SR Transport associated with a 9 1 1 call Also utilization of dedicated point to point facilities between an end office and a PSAP to transmit a 9 1 1 call Fixed Transfer A feature which enables a PSAP attendant to transfer incoming 9 1 1 calls to secondary PSAPs by use of a single button on the customer premises equipment Forced Disconnect A feature which enables the Public Safety Answering Point PSAP attendant to release a connected call even though the calling party has not hung up This prevents blockage of incoming 9 1 1 facilities to the PSAP Manual Transfer A feature that enables the PSAP attendant to transfer an incoming 9 1 1 call by manually obtaining dial tone through use of the telephone switchhook or the appropriate button on the customer premises equipment and dialing the appropriate telephone number or speed calling code Issued 05 29 98 Applicable to bills rendered on and after _05 19 98 Authorization by Order No __ 98 148 TC Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All New Mexico Section No 16 Sheet No _6 Amendment No _2 UNIVERSAL EMERGENCY NUMBER SERVICE 9 1 1 B DEFINITIONS Continued Master Street Address Guide MSAG The document or computer file that lists the standard street names address ranges and routing codes used in the Data Management System of an E 9 1 1 system equipped with Selective Routing and or Autom
202. ing services without incurring termination liability charges when they select a commitment period equal to or greater than the length of time remaining under their existing TDP Issued January 18 2011 Applicable to bills rendered on and after January 28 2011 Authorization by Order Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange Pine Hill D 10 11 12 Section No 30 Sheet No 11 Amendment No 1 INTEGRATED SERVICES DIGITAL NETWORK PRIMARY RATE INTERFACE PRI C Standard Features Continued Direct Inward Dialing DID Permits incoming dialed calls from the exchange network to reach a specific number served by the customer premises equipment without the assistance of an attendant or otherwise provides for unique identification of the call based on digits sent to the customer premises equipment by the Central Office ISDN PRI will transmit digits to the CPE which can further process the calls as desired Additional charges found elsewhere in this Tariff will apply for the DID blocks of numbers Equal Access Allows the customer to pre select an inter exchange carrier for each trunk group enabled for circuit switched data and voice services PBX Station ID Capability Allows the station user s number calling party to be transmitted over the ISDN PRI D channel from the customer s CPE PBXs that use the ISDN PRI service This number is provided by the origi
203. ing the physical move of the transport element d Termination charges do apply to changes in the physical location of DSS when the new DSS service originates in a different serving central office area The current DSS contract will be terminated and the DSS service provided at the new location will be treated as a new installation 6 Subsequent Activity Charge The DSS Subsequent Activity Charge SAC is applicable for any changes to customer configurations after the initial installation The SAC is applicable per occurrence and not based on the number of trunks 7 Temporary Suspension of Service The Company may following five 5 days written notice refuse to furnish or may terminate the service and remove its equipment under the following circumstances provided suitable notice has been given to the customer a Upon the continuance of any unpaid regulated amount due for a period of five 5 days following temporary suspension b Upon objection to the furnishing of a service made in writing by or on behalf of any governmental law enforcement agency acting within its jurisdiction on the grounds that such service is or will be used for an illegal purpose c Upon the use of a service in such a manner that in the opinion of the Company constitutes abuse or fraud or may tend to injuriously affect the efficiency of the Company s plant property or service or d Upon a violation of any of the regulations governing the furnishing
204. iously appeared in Section 12 of Tariff S C C No 3 Issued May 11 2012 Darlene N Terry Manager Tariffs 5454 West 110th Street Overland Park Kansas 66211 Effective May 25 2012 TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All Section No 21 Sheet No 12 Amendment No Original 21 MESSAGE TOLL TELEPHONE SERVICE 21 2 Standard Service Offerings 21 2 1 Two Point Message Telecommunication Service F Charge Determination Cont d M 3 Discounts for Evening Night and Weekends are expressed as a percent reduction of the charges T calculated in the table in F 2 preceding Discounts are applied based on the following table T Mon Tue Wed Thurs Fri Sat Sun 8 00 AM to Day Rate Period 5 00 PM Full Rate 5 00 PM to Evening Rate Period Eve Rate 11 00 PM 35 discount 35 discount 11 00 PM to Night and Weekend Rate Period 8 00 PM To but not including M M Material now appearing on this page previously appeared in Section 12 of Tariff S C C No 3 Issued May 11 2012 Effective May 25 2012 Darlene N Terry Manager Tariffs 5454 West 110th Street Overland Park Kansas 66211 TELEPHONE RATE FILE CenturyTel of the Southwest Inc New Mexico Exchange All Section No 21 Sheet No 13 Amendment No 1 21 MESSAGE TOLL TELEPHONE SERVICE 21 2 Standard Service Offerings 21 2 1 Two Point Message Telecommunication Se
205. is omitted or deleted from the telephone directory Only the name and address of the customer will be carried in the Telephone Company information records and the number will not be given to any calling party The Telephone Company shall not be liable should a nonpublished telephone number be divulged inadvertently The Telephone company shall not be liable for failure or refusal to complete any local or long distance call to a nonpublished telephone number when the call is not placed by number Utilization of Call Trace and Call Line Identifier N Parties with non published numbers forfeit the privacy afforded by the service to the extent that the telephone number is identified through activation of a Call Trace or Call Line Identifier procedure whereby the name and address of the subscriber will be provided to the authorized law enforcement agency upon receipt N Issued 2 26 2015 Effective 3 13 2015 Darlene N Terry Manager Tariffs 5454 West 110th Street Overland Park Kansas 66211 TELEPHONE RATE FILE CenturyTel of the Southwest Inc Exchange All Section No __18 Sheet No _3 Amendment No __ 4 DIRECTORY LISTINGS B NONLISTED AND NONPUBLISHED TELEPHONE SERVICE cont 2 The initial service period for Nonlisted and Nonpublished telephone number service is one month C RATES PER MONTH 1 Additional Alternate or Cross Reference Listings Business each 2 e Residence each NN NN 0 0 i Amm 2 Listing
206. istance of an attendant Issued 05 29 98 Applicable to bills rendered on and after _ 05 19 98 Authorization by Order No __ 98 148 TC Letter C TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All Section No _9 Sheet No 15 Amendment No _ 1 CENTREX SERVICE D Definitions Cont d 22 23 24 25 26 Direct Outward Dialing Direct Outward Dialing enables Centrex station users to call outside the Centrex group directly without the assistance of an attendant Directed Call Pick Up Directed Call Pick Up enables a station user to answer a call that is ringing at another station within the Centrex group by dialing an access code and the ringing station number Distinctive Alerting Call Waiting Indication Distinctive Alerting Call Waiting Indication allows a Centrex station user to determine the source of incoming calls from within or outside the business by the Distinctive Ringing pattern or the Call Waiting tone Normal ringing and Call Waiting tones are used to identify intra Centrex group calls Calls which originate from outside the Centrex group are identified by either two short rings and or Call Waiting tones Do Not Disturb Do Not Disturb allows a station user to prevent incoming calls from ringing at his her station by diverting them to a tone or recorded announcement This feature can be offered with a Personal Identification Number PIN override
207. ization by Order Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange _ All Section No 30 Sheet No 14 Amendment No Original INTEGRATED SERVICES DIGITAL NETWORK PRIMARY RATE INTERFACE ISDN PRI N BUSINESS SERVICE Cont d B Regulations 1 The customer is responsible for providing Customer Premises Equipment CPE that is compatible with ISDN PRI Business Service The Company shall not be responsible if changes in any of the equipment operations or procedures of the Company utilized in the provisioning of ISDN PRI Business Service render any facilities provided by the customer obsolete or require modification or alteration of such equipment or system or otherwise affect its use or performance Digital transmission rates at speeds less than those indicated may be accomplished as a function of the particular CPE furnished by the user Suspension of service at the customer s request as defined in Section 1 of this tariff is not available for ISDN PRI Business Service Service Charges specified in Section 3 of this tariff apply to any charges not specified in this section The minimum service period for ISDN PRI Business Service is six months A Term Discount Plan commitment period of one year is available Telephone numbers transmitted via the Optional or Standard Incoming Call Identification feature are intended solely for the use of the ISDN PRI Business Service subscriber R
208. l Section No _9 Sheet No 13 Amendment No _1 CENTREX SERVICE D Definitions Cont d 11 Call Park Call Park enables a user to park a call against his her directory number The parked call can be retrieved from any station by first requesting Call Park Retrieve and then dialing the directory number of the station against which the call was parked Call Pick Up Call Pick Up permits a station user to answer incoming calls directed to another station within the same pick up group by dialing an access code Call Transfer Call Transfer allows a station user to transfer calls to another station by flashing the switchhook and dialing the transfer to number Call Waiting Call Waiting provides a burst of tone to inform a station user with a call already in progress that another call is waiting to be answered The station user may answer the waiting call by hanging up or flashing the switchhook Cancel Call Waiting Cancel Call Waiting allows a station user on a per call basis to deactivate Call Waiting by dialing an access code Circle Hunting Circle Hunting allows calls directed to busy stations in the middle of the hunt group to search through to the end of the hunt group and then return to the beginning of the hunt list in search of an idle station The caller is connected to the first idle station encountered Issued 05 29 98 Applicable to bills rendered on and after _05 19 98 Authorization by Order No _
209. l New Mexico Section No _ 27 Sheet No _1 Amendment No _ 2 DIGITAL SWITCHED SERVICE N A General Description Digital Switched Service DSS provides digital local exchange service and is an alternative to analog trunks The service provides a digital facility 1 544 Mbps between the customer s customer premise equipment and the central office where it is multiplexed to interface and provide 24 voice grade channels DSS includes a DS1 Facility common equipment local exchange switching and flat usage trunks for access to the local exchange and toll networks B Definitions 1 DSS Facility and Common Equipment This element includes the digital DS1 facility transmitting at a rate of 1 544 Mbps and the common equipment necessary to interface each of the 24 channels into the central office switch 2 In only Trunk One way trunk which only allows traffic from the central office to be transmitted to the customer s CPE 3 In only Trunk with Direct Inward Dialing DID In only trunk with DID feature 4 Out only Trunk One way trunk which allows only traffic originating in the customer s CPE to be transmitted to the central office switch 5 Two Way Trunk Trunk which allows for traffic to be transmitted from either the central office of the customer s CPE 6 Two Way Trunk with DID and Answer Supervision Two Way trunk with DID and answer supervision features N Issued 04 13 05 Applicable to bills rendered on and
210. l intraLATA calls to the telephone number that was provided to that customer on the directory assistance call B Terms and Conditions 1 Directory Assistance Call Completion is available to residence business and Public Access Line customers 2 Directory Assistance Call Completion can be blocked at the originating customer s request 3 All Operator Service charges apply as appropriate 4 There are no call allowances however the charges and call allowances for Directory Assistance are not affected C Rates The following rate is in addition to the Directory Assistance charge and any charge for intraLATA toll or any local message charge if applicable CHARGE e Each call completed 0 00 R Issued 1 29 2014 Effective 2 13 2014 Darlene N Terry Manager Tariffs 5454 West 110th Street Overland Park Kansas 66211 TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange Al C Section No _ 26 Sheet No _1 Amendment No _1 OPERATOR HANDLED LOCAL CALLS A service charge applies for operator handled local calls The operator handled surcharges are those reflected in 12 2 1 F 4 of CenturyTel of the Southwest Inc s Message Telecommunications Service Tariff Tariff S C C No 3 C Issued 05 29 98 Applicable to bills rendered on and after _05 19 98 Authorization by Order No __ 98 148 TC Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange Al
211. l Exchange All C Section No _13 Sheet No _2 Amendment No _1 MILEAGE AND CIRCUIT MEASUREMENT CHARGES EXTENSION MILEAGE CHARGES OFF PREMISES A GENERAL Mileage charges applicable to off premises extension service are based upon airline measurements between the main service location and the location of the off premises extension See Section 11 for definition of Off Premises Extension B RATES 1 For each 1 10 mile or fraction thereof within 1 2 mile distance of main service Minimum charge 50 per month 2 00 per month 2 Over 1 2 mile first 1 4 mile or fraction thereof 2 50 per month Each 1 4 mile or fraction thereof 1 25 per month PBX and key system off premises extension mileage will apply to each circuit required The minimum 2 00 charge does not apply Issued 05 29 98 Applicable to bills rendered on and after _05 19 98 Authorization by Order No __ 98 148 TC Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All C Section No _13 Sheet No _3 Amendment No _1 MILEAGE AND CIRCUIT MEASUREMENT CHARGES SPECIAL LOOPS 2 WIRE AND OR CIRCUIT MILEAGE A GENERAL The following monthly charges shall apply for local loops used for private telegraph teletype control interexchange foreign exchange or other special circuits except tie lines between private branch exchange switchboards B RATES Per Month From central office first 1 2 mile or fraction ther
212. l be given to the customer before service is denied DEPOSITS The Telephone Company may in order to safeguard its interests require an applicant or subscriber to make a suitable deposit to be held by the Telephone Company as a guarantee of the payment of charges The fact that a deposit has been made in no way relieves the applicant or subscriber from complying with the Telephone Company s regulations as to the prompt payment of bills on presentation At such time as the service is terminated the amount of the deposit is credited to the customer s account and any credit balance which may remain is refunded At the option of the Telephone Company such a deposit may be refunded or credited to the customer at any time prior to termination of the service The deposit will bear interest as required or allowed by state laws or regulations Issued 11 11 11 Applicable to bills rendered on and after 11 21 11 Authorization by Order No Letter lt TELEPHONE RATE FILE CenturyTel of the Southwest Inc Exchange All New Mexico Section No _7 Sheet No _ 4 Amendment No _ 3 GENERAL RULES AND REGULATIONS APPLYING TO TELEPHONE SERVICE ERRORS IN DIRECTORY LISTINGS The Telephone Company s liability arising from error or omission of directory listings shall be limited to the resulting impairment of the customer s service and such liability may be discharged by an abatement or refund of an amount not exceeding the charge for serv
213. le to any party for errors omissions or mistakes The Company s only obligation is to reasonably correct errors in names when notified of such errors N Applicable to bills rendered on and after November 7 2000 Authorization by Order Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange __ All Section No 17 Sheet No _5 Amendment No Original CUSTOM CALLING SERVICES B Features Continued 21 Caller ID Number Only Allows for automatic delivery of a calling party s telephone number N including non published and non listed numbers and the current date and time to the called customer The called customer must have special equipment in order to be able to recognize and display caller identification 22 Cancel Call Waiting Allows a customer to prevent on a per call basis any incoming call from waiting on the line The incoming call receives a busy signal This feature ensures that Call Waiting tones will not interrupt important calls or disrupt data transmission This feature is provided at no additional charge with Call Waiting 23 Distinctive Ring Allows a customer to program up to thirty one 81 directory numbers with a distinctive tone or ring to alert the customer of an incoming call from those numbers The customer can modify the list by activating or deactivating numbers Distinctive Ring functions if the telephone receiver is on hook or off 24 Home Intercom Allows a cust
214. le to mileage bands is provided in F 2 preceding M M Material now appearing on this page previously appeared in Section 12 of Tariff S C C No 3 Issued May 11 2012 Effective May 25 2012 Darlene N Terry Manager Tariffs 5454 West 110th Street Overland Park Kansas 66211 TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All Section No 21 Sheet No 15 Amendment No Original 21 MESSAGE TOLL TELEPHONE SERVICE 21 2 Standard Service Offerings Cont d M 21 2 2 Operator Handled_Conference Service T A Description of Service 1 This service provides for communications between a calling station and three or more called stations An operator connects all stations The operator will attempt to arrange a conference call at a time specified by the customer The conference call may be arranged so that all stations can communicate or so that one station transmits and all others receive 2 Person to Person service is the only class of service available for Operator Handled Conferencing 3 In cases where a message begins in one discount period and ends in another the initial period discount is the discount in effect at the time the connection is established The discount for the additional period is the discount in effect at the beginning of the additional period B Timing of Calls 1 The following regulations apply in addition to the timing regulations previously specified Chargeable t
215. lephone Company s facilities on customer s premises where road is not accessible by Telephone Company s licensed motor vehicles Actual Cost Il SPECIAL CONSTRUCTION CHARGES A CONDITIONS 1 Construction charges are for construction other than normal in order to provide telephone service These non recurring charges apply under certain conditions as hereinafter set forth to cover all or a portion of the costs involved in the establishment of service and are in addition to the rate for the class of service furnished any service connection charges mileage charges or other charges that may apply in accordance with this Tariff The application of construction charges rests solely with the Telephone Company 2 The Telephone Company will furnish install and maintain all outside plant necessary to serve its customers except as otherwise provided in this Tariff 3 Except as otherwise provided herein the rules and regulations in this Schedule contemplate usual construction i e the type of construction the Telephone Company would provide for the area and for the quantity and class of service involved if the decision rested solely with it or where required by law C Issued October 25 1999 Applicable to bills rendered on and after November 5 1999 Authorization by Order No Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All Section No _19 Sheet No _5 Amendment No _2 CONSTRUC
216. lephone to telephones located outside of the local calling area and will be billed to the number initially called 4 Three Way Calling Permits the customer to add a third party to an established connection without the aid of an operator The quality of transmission on three way calls may vary depending on the distance and routing necessary to complete the call Issued 10 27 00 Applicable to bills rendered on and after November 7 2000 Authorization by Order Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All Section No _ 17 Sheet No _ 2 Amendment No _ 3 CUSTOM CALLING SERVICES B Features Continued 5 10 11 12 13 Direct Line Provides direct routing of a call to a predetermined telephone number without dialing In addition the direct line delay feature allows normal telephone services The line is programmed to automatically route a call to a predetermined number when the station is off hook for a specified time period When the time delay is complete the programmed number is processed If a number is dialed during the timing period the programmed number is canceled and the dialed number is processed Personal Ringing Enables a customer to add up to three additional directory numbers to the same telephone line With each of the numbers on the line having a coded ringing arrangement whom the call is for can be determined Call Forwarding with Remote Activation A
217. lines in service for existing customers Grandfathered to existing customers at their present location Issued 11 20 2014 Effective 12 5 2014 Darlene N Terry Manager Tariffs 5454 West 110th Street Overland Park Kansas 66211 TELEPHONE RATE FILE CenturyTel of the Southwest Inc Exchange All 2 1 2 Section No _29 Sheet No Amendment No _3 PACKAGE SERVICES SELECT PAK BUSINESS ASSIST SELECT CONDITIONS Select Pak Business Assist Select consists of the following features only Charges for other services offered by CenturyTel such as an access lines are in addition to this package rate Customers who subscribe to Select Pak Business Assist Select may choose any or all of the following services where available Caller ID Call Waiting Call Waiting ID Call Forwarding 3 Way Calling RATES SelectPak Business Assist Per Line Select Monthly Rate Residence 13 95 Monthly Rate Business ae 13 95 T CALLER ID EXTRA The Company will offer a feature plan to residential customers who subscribe to Caller ID Call Waiting Call Waiting ID and Call Forwarding for a package price of 10 95 per month In addition all applicable nonrecurring charges will be waived T CALLER ID PLUS The Company will offer a feature plan to residential customers who subscribe to Caller ID Call Waiting and Call Waiting ID where available for a package price of 9 84 per month In addition all applicable nonrecurring
218. lity permit customers may elect to change the physical location of their ISDN PRI service to a different serving central office location yet retain the ISDN PRI service out of the existing location by converting to Foreign Exchange service Termination charges are not applicable when the customer retains the current term contract or converts to a new term contract with an expiration date beyond that of the current term contract Non recurring charges for the re design of the ISDN PRI service will apply and the customer will experience some down time during the physical move of the transport element 8 Service Substitution a A customer may establish ISDN PRI services as a replacement to similar services whether or not those services are under a term contract at the time of substitution In either case specific non recurring charges associated with service substitution will apply b If the services being replaced are under a term contract at the time of substitution early termination charges will not be applied if the customer contracts for ISDN PRI service under an equal or longer term that commences upon the delivery of the ISDN PRI service Cc The following services qualify as substitute services for which the aforementioned conditions will apply Each of these services is described elsewhere in this Tariff 1 DCS Digital Channel Service DSS Digital Switch Service including the DS 1 facility and the corresponding channel compo
219. llows activation and deactivation of Call Forwarding from another telephone served by the addition to the charge for Call Forwarding Hot Line Requires the user to place the telephone in an off hook condition The line is then automatically routed to a predetermined local or long distance telephone number The Hot Line telephone is a non dial instrument which restricts it to this application only Anonymous Call Rejection Permits the customer with or without Caller ID to automatically reject calls from anonymous callers who have blocked their name or telephone number through per call or per line blocking When the customer activates this feature the rejected call is routed to an announcement and disconnected The customer does not hear a ring for rejected calls The customer must provide and connect their own compatible premise equipment CPE in order to reject calls Call Forward Busy Enables an incoming call to be automatically directed to a predetermined alternate telephone number if the intended call destination encounters a busy signal Call Forward No Answer Enables an incoming call to be automatically directed to a predetermined alternate telephone number if the intended call destination is not answered after a specified number of rings A subscriber to this feature designates the number of rings to be received before an incoming call is routed to another number when the feature is installed Call Pickup Enables a customer
220. long as Customer maintains the overall minimum line requirement The CLVP rates for relocated lines are as specified in the appropriate CenturyLink tariffs guidebooks schedules and or local terms of service documents for the new service location Early Termination Liability If CenturyLink terminates the Service s for cause or if Customer terminates the Services s in whole without cause before expiration of the initial commitment period the customer will pay termination charges of 15 00 per line of the customer s Minimum Line Requirement multiplied by the remaining number of months left on the Term For example a customer terminating all service with 3 months remaining on the Term and a Minimum Line Requirement of 50 lines will pay 15 00 x 50 x 3 2 250 00 If during an annual review of Customer s account the account falls below the Minimum Line Requirement for the discount tier the customer will pay a shortfall penalty of 60 00 for each line below the Minimum Line Requirement If the customer is charged a shortfall charge the Company may subsequently conduct quarterly audits and apply shortfall charges until the customer meets the Minimum Line Requirement Issued 9 16 2014 Effective 10 10 2014 Darlene N Terry Manager Tariffs 5454 West 110th Street Overland Park Kansas 66211 TELEPHONE RATE FILE CenturyTel of the Southwest Inc Exchange All Section No _1 Sheet No 14 Amendment No _0 EXCHANGE RATES F CENT
221. ly whenever a spare N Issued 08 07 02 Applicable to bills rendered on and after __ 08 21 02 Authorization by Order No Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc Exchange All Section No _25 Sheet No _ 1 Amendment No _ 4 DIRECTORY ASSISTANCE SERVICE LOCAL DIRECTORY ASSISTANCE A GENERAL Customers may obtain assistance in determining telephone numbers by calling a Directory Assistance Operator subject to the regulations and charges shown herein B REGULATIONS T Issued 06 15 2012 Applicable to bills rendered on and after 7 1 12 Charges apply for directory assistance service calls placed for numbers in the local calling area in which the customer receives local exchange telecommunications service and for numbers in all other exchanges within the Area Code in which the customer is located Rates are for each access line key system or PBX central office trunk mobile telephone unit and outward WATS access line The application of rates are on a cumulative basis for the total number of access lines or central office trunks mobile telephone units and outward WATS access lines billed to the same account Rates apply to directory assistance service calls from each primary main Centrex telephone and dormitory Centrex telephone and are not applied on a cumulative basis Excepted from a charge for directory assistance service are calls originating from accounts being used by certified
222. m hunting arrangement denotes a grouping of 800 Service access lines arranged for the completion of a given call or arranged for overflow to or from another access line or group of access lines 3 Chargeable Time a Chargeable time begins when connection is established between a station associated with the WATS access line and the calling or called station b Chargeable time ends when the calling station hangs up thereby releasing the network connection If the called station hangs up but the calling station does not chargeable time ends when the network connection is released by automatic timing equipment in the telecommunications network M Material now appearing on this page previously appeared in Section 13 of Tariff S C C No 3 Issued May 11 2012 Effective May 25 2012 Darlene N Terry Manager Tariffs 5454 West 110th Street Overland Park Kansas 66211 TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All Section No 37 Sheet No 9 Amendment No Original 37 WIDE AREA TELECOMMUNICATIONS SERVICE 37 1 Outward WATS and 800 Service D Application of Monthly Rates for Access Line and Usage 3 Chargeable Time Cont d c When 800 Service is directly connected i e not connected through a Multiline Terminating System at a customer s premises to a communications system chargeable time begins when the call terminates in or passes through the first multiline terminating system or
223. more than one PSAP within a central office serving area if the Selective Routing Feature SR is provided When 9 1 1 Service is furnished to a 9 1 1 Customer with the Selective Routing Service Feature for a part of a central office serving area if a request is received from a governmental unit with police and fire public safety responsibility for other parts of the central office serving area that 9 1 1 Customer must subscribe to a combination of 9 1 1 Service Features which includes the Selective Routing Service Feature 9 1 1 Service is a telephone exchange communications service and is arranged for one way incoming service to an appropriate PSAP Outgoing calls may only be made on a transfer basis with 9 1 1 Service Issued 11 12 04 Applicable to bills rendered on and after 11 22 04 Authorization by Order No Letter T TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All New Mexico Section No 16 Sheet No Amendment No UNIVERSAL EMERGENCY NUMBER SERVICE 9 1 1 C RULES AND REGULATIONS Continued 9 1 1 Service is provided solely for the benefit of the 9 1 1 Customer the provision of such service shall not be interpreted construed or regarded as being for the benefit of or creating any Company obligation toward or any right of action on behalf of any third person or other legal entity The Company does not undertake to answer and forward 9 1 1 Service calls but fur
224. mpany charges for service calls by Telephone Company employees to the customer s premises where a service difficulty or trouble report results from customer provided equipment A maintenance service charge will apply RESPONSIBILITY OF THE TELEPHONE COMPANY The responsibility of the Telephone Company shall be limited to the furnishing of facilities suitable for telecommunications service and to the maintenance and operation of such facilities NETWORK CONTROL SIGNALING Satisfactory performance of the telecommunications network requires continuing functional compatibility of the network control signals and the switching equipment involved This may require a Telephone Company supplied and maintained signaling device Issued 05 29 98 Applicable to bills rendered on and after _05 19 98 Authorization by Order No __ 98 148 TC Letter C TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All New Mexico Section No _ 32 Sheet No __ 1 Amendment No Original DIRECT INWARD DIALING SERVICE A DESCRIPTION N Direct Inward Dialing Service is a special trunking arrangement which permits incoming calls from the exchange network to reach a specific PBX Private Branch Exchange station directly without an attendant s assistance B CONDITIONS 1 The service is furnished subject to a suitably equipped central office digital or analog trunk facility and telephone number availability a
225. mulated Facility Groups OutWATS Simulated Facility Groups control the number of simultaneous OutWATS calls that can be made from a business OutWATS Simulated Facility Groups optionally allow the following capabilities a OutWATS Automatic Flexible Routing OutWATS Automatic Flexible Routing is an OutWATS Simulated Facility Group option which permits calls to be automatically routed to a lower or less expensive OutWATS band b OutWATS Overflow Hunting OutWATS Overflow Hunting is an OutWATS Simulated Facility Group option which permits OutWATS calls to automatically overflow or hunt to a higher band if the Simulated Facility Group associated with the lower band is busy Paging Access Paging Access allows selected stations to have dial access to customer provided loudspeaker paging equipment A line or a tie trunk is required to support the customer s paging equipment Issued 05 29 98 Applicable to bills rendered on and after _05 19 98 Authorization by Order No __ 98 148 TC Letter C TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All Section No _9 Sheet No 18 Amendment No _1 CENTREX SERVICE D Definitions Cont d 37 38 39 40 Preferential Hunting Preferential Hunting allows any station in a Multiline Hunt Group to have its own preferential hunting list If a call is made to a station with a Preferential Hunting list assigned to it and t
226. n No 30 Sheet No 7 Amendment No 1 INTEGRATED SERVICES DIGITAL NETWORK PRIMARY RATE INTERFACE PRI C C Terms and Conditions Continued 7 Cancellation Moves amp Early Termination Charges a In the event a customer cancels their order for ISDN PRI service prior to the service being established the loss on equipment and facilities in process of building or being installed cost of installation labor cost of removal and other expenses not to exceed the installation charge s will apply b In the event ISDN PRI service is terminated by the customer prior to completion of the contract period the customer shall be liable for early termination charges equal to 100 of the un expired portion of the applicable contract period during the first year and 50 of any unexpired portion thereafter for each ISDN PRI prematurely terminated In addition to the termination charge the customer shall also be liable for any unpaid and deferred system and line installation charges C Termination charges are not applicable to changes in the physical location of the ISDN PRI service so long as the service originates in the CenturyTel serving exchange area and the customer retains the current term contract or converts to a new term contract having an expiration date beyond that of the current term contract Non recurring charges for the re design of the ISDN PRI service will apply The customer will experience some down time on the ISDN PRI servi
227. n service Early termination liability charges for customers who subscribe to CORE CONNECT under a Term Discount Plan TDP are as specified in C following M Material moved to Sheet No 12 M1 Material moved from Sheet No 10 Issued 4 15 2014 Effective 4 29 2014 Darlene N Terry Manager Tariffs 5454 West 110th Street Overland Park Kansas 66211 CenturyTel of the Southwest Inc 10 TELEPHONE RATE FILE Sheet No Amendment No PACKAGED SERVICES CORE CONNECT B Regulations Cont d 4 M M1 Material moved from Sheet No 10 M2 Material moved from Sheet No 11 Issued 4 15 2014 Effective 4 29 2014 CORE CONNECT lines cannot terminate into a PBX or other line trunking device except as otherwise indicated herein Components of CORE CONNECT will be converted to ala carte rates for the remaining services if customers remove any of the qualifying services All terms and conditions specified elsewhere for the respective services features requested as part of this plan shall apply Services selected as part of this plan can only be provided where technically available and compatible with other services the customer may choose to order CORE CONNECT cannot be combined with any other discounts unless otherwise specified This plan is not available to customers who are or become toll restricted Service Charges will not apply for those existing lines converted in place to business exchange service due t
228. nating station Unlimited Local Usage Allows ISDN PRI customers to pay a flat rated monthly charge for usage on circuit switched voice and circuit switched data traffic rather than Local Usage Charges as described elsewhere in this Tariff This applies only to Local Service Areas as defined in this Tariff It does not apply to Extended Community Calling exchanges nor can it be combined with other service packages Effective 01 28 1 1 this service is limited to existing facilities in service at existing locations for current customers Current customers may migrate existing services to Integrated Services Digital Network Primary Rate Interface ISDN PRI Business Service as specified elsewhere in this section at any time without incurring any Nonrecurring Charges or Service Charges TDP customers may migrate existing services without incurring termination liability charges when they select a commitment period equal to or greater than the length of time remaining under their existing TDP Issued January 18 2011 Applicable to bills rendered on and after January 28 2011 Authorization by Order Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange Pine Hill Section No 30 Sheet No 12 Amendment No 1 INTEGRATED SERVICES DIGITAL NETWORK PRIMARY RATE INTERFACE PRI C E Application of Charges and Rates 1 The rates and charges shown herein apply in addition to all other applicable rates
229. nd compatibility of PABX facilities Direct Inward Dialing service is only available to business customers with Key System Trunks PBX Access Trunks see Section 1 Sheet 1 or DSS trunks see Section 27 Sheet 8 The customer must subscribe to a sufficient number of trunks to ensure service standards as determined by the Telephone Company The service must be provided on all lines in a trunk group arranged for inward service Directory listings for station numbers made available by the Telephone Company will be provided in accordance with the regulations and charges contained in Schedule 18 of this Tariff Customer provided switching systems must be arranged by the customer to provide for the intercepting of unused or reserved station numbers assigned to the customer Operational characteristics of interface signals between Telephone Company provided connecting arrangements and customer provided switching equipment must conform to the rules and regulations the Telephone Company considers necessary to maintain proper standards of service N Issued 04 13 05 Applicable to bills rendered on and after _04 23 05 Authorization by Order No Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All New Mexico Section No _ 32 Sheet No _ 2 Amendment No Original DIRECT INWARD DIALING SERVICE B CONDITIONS Continued N te The assignment of telephone numbers and the sequence o
230. ne 15 28 15 28 Key System Trunk 13 00 15 00 07 01 15 1 Party Access Line 16 00 l 16 00 l Key System Trunk 13 00 15 00 Business 4 1 06 3 31 07 1 Party Access Line 15 39 17 59 Key System Trunk 21 00 24 20 PBX Access Trunk 25 00 29 00 4 1 07 12 31 07 1 Party Access Line 16 18 18 38 Key System Trunk 21 00 24 20 PBX Access Trunk 25 00 29 00 1 1 08 6 30 12 1 Party Access Line 16 58 18 78 Key System Trunk 21 00 24 20 PBX Access Trunk 25 00 29 00 7 1 12 06 30 15 1 Party Access Line 17 57 19 77 Key System Trunk 21 99 25 19 PBX Access Trunk 25 99 29 99 07 01 15 1 Party Access Line 18 29 l 20 49 l Key System Trunk 21 99 25 19 PBX Access Trunk 25 99 29 99 The rates effective 4 1 07 are adjusted in compliance with Case No 06 00026 UT for a period of Nine months instead of twelve months Issued 06 16 2015 Applicable to bills rendered on and after 7 1 15 Authorization by Order No Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All New Mexico Section No _1 Sheet No _ 1 1 Oo Amendment No _0 EXCHANGE RATES PREPAID LOCAL TELEPHONE SERVICE PLTS Prepaid Local Telephone Service PLTS is a residential payment plan where the customer agrees to pay for service one month in advance Upon establishment of the PLTS plan the customer will be billed for one month service The Company will require payment of these charges prior to establishment of se
231. ne Company recognizes a TSP as being out of service unusable or receives a trouble report available resources will be dispatched to restore the service as quickly as practicable A priority value of 1 2 or 3 requires dispatch outside normal business hours if necessary to restore the service A priority value of 4 or 5 only requires dispatch outside of normal business hours if the next business day is more than 24 hours away If the value 0 has been assigned then no restoration priority is applicable to this service The minimum period for service is one month N Issued January 25 2010 Applicable to bills rendered on and after February 4 2010 Authorization by Order Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc Exchange All New Mexico Section No _ 35 Sheet No _3 Amendment No Original TELECOMMUNICATIONS SERVICES PRIORITY Continued N Obligations of the Customer In all instances the customer is responsible for obtaining the appropriate TSP authorization code and providing that code to the Telephone Company The TSP System service customer must also be the customer for the facilities with which TSP service is associated Only the customer is allowed to order TSP System service All points of a multipoint service configuration must have the same restoration priority assignment and must satisfy the requirements of that assignment In obtaining TSP System service the customer consents to the release of c
232. ne service and facilities associated therewith furnished by the Telephone Company and are in addition to the rules and regulations contained in the general exchange tariffs or in the local exchange tariffs ADVANCE PAYMENTS An applicant for service who has no account with the Telephone Company or whose financial responsibility is not a matter of general knowledge may be required to make an advance payment at the time the application is signed in an amount equal to the charges for one month s local service and equipment plus the service connection installation or construction charges that may be applicable plus estimated bills for two months toll service Also refer to DEPOSITS in this section ALLOWANCE FOR FAILURE OF SERVICE The Telephone Company does not guarantee uninterrupted working of its lines and equipment In case service is interrupted otherwise than by the negligence or willful act of the subscriber an adjustment will be made in the amount of charges for such of the service equipment and facilities furnished as are rendered useless or inoperative The adjustment shall apply to the period the interruption continues beyond twenty four 24 hours where such interruption has been confirmed by the Telephone Company either by its own investigation or upon notice by the subscriber No other liability shall in any case attach to the Telephone Company APPLICATION FOR SERVICE Application for service shall constitute a contract wh
233. nect 2 LITE Business Individual Line Service or Key Trunk Service Hunting optional Choice of the following features and services Caller ID with Name includes Anonymous Call Rejection Call Forward Busy Call Forward No Answer Call Forward Remote Access Call Forward Variable Call Transfer Call Waiting Cancel Call Waiting Exchange All Section No __ 29 Sheet No __ 15 Amendment No __ Original Call Waiting ID Distinctive Ring Message Waiting Return Call Selective Call Rejection Trea way Calling Voicemail Per Location Per Month Initial Bundle 2 through 10 bundle Month to All Terms Month 2 1 Year Term 2 Year Term 3 Year Term 60 00 35 00 30 00 27 50 25 00 Deregulated Service Issued 4 15 2014 Darlene N Terry Manager Tariffs 5454 West 110th Street Overland Park Kansas 66211 Core Connect 2 LITE customers must initially subscribe to a one year two year or three year term plan Month to month rates are available upon expiration of a TDP when customers do not renew or select a new TDP option Effective 4 29 2014 TELEPHONE RATE FILE CenturyTel of the Southwest Inc Exchange All New Mexico Section No __ 29 Sheet No __ 16 Amendment No __ Original PACKAGED SERVICES 11 CENTURYLINK BUSINESS BUNDLE A General ie CENTURYLINK BUSINESS BUNDLE an optional enrollment plan available to business customers with up to twenty five access lines and or key trunks
234. nection between an exchange station and the toll plant in connection with toll calls Issued 05 29 98 Applicable to bills rendered on and after _05 19 98 Authorization by Order No __ 98 148 TC Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All Section No 6 Sheet No _2 Amendment No _1 DEFINITIONS INDIVIDUAL LINE A central office line designed for the connection of only one subscriber not a private branch exchange trunk line LOCAL MESSAGE A communication between a calling party and any other station within the local service area of the calling party LOCAL SERVICE Same as Exchange Service LOCAL SERVICE AREA The area throughout which communication service is rendered to a calling party without the application of toll charges PREMISES The building portion or portions of a building used and occupied at one time by the subscriber in the conduct of his business or as a residence Where floor space in adjoining buildings is made continuous in extent at one or more floor levels all floor space in both buildings is considered as the same premises insofar as the subscriber who uses and occupies such continuous floor space is concerned the two buildings otherwise being considered as separate buildings PRIVATE BRANCH EXCHANGE SYSTEM A private branch exchange system is an arrangement of equipment contracted for a subscriber consisting of switching apparat
235. nents 9 Subsequent Activity Charge The ISDN PRI Subsequent Activity Charge SAC is applicable for any changes to customer configurations after the initial installation The SAC is applicable per occurrence and not based on the number of trunks Effective 01 28 1 1 this service is limited to existing facilities in service at existing locations for current customers Current customers may migrate existing services to Integrated Services Digital Network Primary Rate Interface ISDN PRI Business Service as specified elsewhere in this section at any time without incurring any Nonrecurring Charges or Service Charges TDP customers may migrate existing services without incurring termination liability charges when they select a commitment period equal to or greater than the length of time remaining under their existing TDP Issued January 18 2011 Applicable to bills rendered on and after January 28 2011 Authorization by Order Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange Pine Hill Section No 30 Sheet No 9 Amendment No 1 INTEGRATED SERVICES DIGITAL NETWORK PRIMARY RATE INTERFACE PRI C C Terms and Conditions Continued 10 Temporary Suspension of Service The Company may following five 5 days written notice refuse to furnish or may terminate the service and remove its equipment under the following circumstances provided suitable notice has been given to the customer
236. nformation including out of band signaling Where technology permits D channels can be shared by additional PRIs for the same customer 4 Out of Band Signaling is a signaling that is separated from the channel carrying the circuit switched data and voice services 5 Unlimited Local Usage is an optional plan that provides a flat monthly rate for unlimited local usage on circuit switched voice and circuit switched data traffic Effective 01 28 11 this service is limited to existing facilities in service at existing locations for current customers Current customers may migrate existing services to Integrated Services Digital Network Primary Rate Interface ISDN PRI Business Service as specified elsewhere in this section at any time without incurring any Nonrecurring Charges or Service Charges TDP customers may migrate existing services without incurring termination liability charges when they select a commitment period equal to or greater than the length of time remaining under their existing TDP Issued January 18 2011 Applicable to bills rendered on and after January 28 2011 Authorization by Order Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange Pine Hill Section No 30 Sheet No 2 Amendment No 1 INTEGRATED SERVICES DIGITAL NETWORK PRIMARY RATE INTERFACE PRI C C Terms and Conditions This section addresses provisioning of service central office availability with as
237. ng Distance Telecommunications Service charges as specified elsewhere in this tariff 4 This service is only provided where the software has been installed in the switch where the service has been requested N Issued 04 13 05 Applicable to bills rendered on and after _04 23 05 Authorization by Order No Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel New Mexico F Charges and Rates DIGITAL SWITCHED SERVICE Exchange All Section No _27 Sheet No _8 Amendment No Original See Preface Sheet 1 for additional charges which will be added to these rates on the customer s bill DSS facility amp common equipment per 24 channel facility DSS Loop Transport Per DSS facility Each mile over 3 miles Trunks In only trunk Out only trunk Two way trunk In only trunk w DID Two way trunk w DID amp answer supervision DID Numbers Subsequent Activity Charge SAC Non recurring Charge 600 00 120 00 60 00 29 50 29 50 29 50 29 50 29 50 Monthly Monthly Contract Rates 12 Month 120 00 60 00 28 00 28 00 28 00 28 00 28 00 See Section 32 Sheet No 2 200 00 36 Month 120 00 60 00 27 00 27 00 27 00 27 00 27 00 60 Month 120 00 60 00 25 00 25 00 25 00 25 00 25 00 The non recurring charges for individual trunks ordered with the initial DSS order are waived When additional tru
238. nishes the use of its facilities to enable the Customer s personnel to respond to such calls on the Customer s premises The Company is not liable in cases where CPE will not allow for the completion of 911 calls 9 1 1 Customers may not temporarily suspend any portion of 9 1 1 Service 9 1 1 information consisting of the names addresses and telephone numbers of Company customers whose listings are not published in directories or listed in Directory Assistance offices is treated as strictly confidential except as indicated in 11 following Information may only be retrieved by the Public Safety Answering Point PSAP on a call by call basis and may only be used for the purpose of responding to 9 1 1 emergency calls placed to 9 1 1 Should a 9 1 1 Customer not take the necessary steps to protect this confidential information the Company has the right to restrict access to such confidential customer information The 9 1 1 Service calling party forfeits the privacy afforded by non listed and non published service to the extent that the telephone number and the address and name of business accounts only associated with the originating station location are furnished to the PSAP Information will be provided only for the purpose of responding to emergency calls Issued 11 12 04 Applicable to bills rendered on and after 11 22 04 Authorization by Order No Letter _9 _2 T T TELEPHONE RATE FILE CenturyTel of th
239. nks are ordered on an existing DSS facility the normal non recurring charges for trunks apply The non recurring charges for DID features is not waived with the initial order Issued 04 13 05 Authorization by Order No Applicable to bills rendered on and after _04 23 05 Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All C Section No _ 28 Sheet No _1 Amendment No _1 ENTERPRISE TRANSFER OF TOLL CHARGE SERVICE Enterprise service is provided as described in the Access tariff SCC No 3 Applicable to bills rendered on and after _05 19 98 Issued 05 29 98 Authorization by Order No __ 98 148 TC Letter CenturyTel of the Southwest Inc 1 1 2 TELEPHONE RATE FILE Exchange All Section No _29 Sheet No 1 Amendment No a PACKAGE SERVICES SIMPLE CHOICE BUSINESS ASSIST ADVANTAGE DESCRIPTION Simple Choice Business Assist Advantage are packages of features available to both residential and business customers Simple Choice Business Assist Advantage includes the features specified following and a flat rate access line with tone dial service Simple Choice Two includes two access lines with tone dial service Customers subscribing to Simple Choice Business Assist Advantage are entitled to unlimited use of the service features specified FEATURES Following are the eligible call features All features may not be availa
240. o company initiated toll restrictions Such customers will not be permitted to re enroll in this plan until such time as all associated unpaid balances are satisfactorily paid in full Material moved to Sheet No 13 Darlene N Terry Manager Tariffs 5454 West 110th Street Overland Park Kansas 66211 9 2 Exchange All T Section No __ 29 M1 M2 CenturyTel of the Southwest Inc 10 Section No Sheet No __1 Amendment No PACKAGED SERVICES CORE CONNECT CONT D C Term Discount Plan TDP 1 M M1 Material moved to Sheet No 9 M2 Material moved from Sheet No 11 Issued 4 15 2014 Effective 4 29 2014 TELEPHONE RATE FILE 29 0 2 A Term Discount Plan provides customers with discounts when the customer subscribes to CORE CONNECT under a one two or three year term agreement Any CORE CONNECT line s added subsequent to establishment of a TDP must be added under a separate TDP commitment period The rates and discounts in effect when customers subscribe to CORE CONNECT under a TDP will apply until expiration of that TDP CORE CONNECT lines that are subsequently added under a separate TDP will receive the tariffed rates in effect when those lines are added Upon expiration of a TDP the TDP discounts specified in E following will expire and the customer will be charged at the then prevailing monthly rate If the customer renews the TDP or signs up for a new TDP the tariffed rates then
241. o other applicable charges Standard Jack Equipment See Multi Element Charges Sheet 5 Network Interface standard weatherproof Cost NI CHARGES DO NOT APPLY TO New service installations A service or repair call to customer s premise Issued 05 29 98 Applicable to bills rendered on and after _05 19 98 Authorization by Order No __ 98 148 TC Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel NONRECURRING CHARGES Exchange All Section No Sheet No Amendment No Issued 12 8 10 Applicable to bills rendered on and after_12 18 10 Authorization by Order No Letter 23 8 3 TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All Section No _3 Sheet No _9 Amendment No _ 3 NONRECURRING CHARGES M1 M1 M1 Material previously in this section has been moved to Section 1 Sheet 8 Issued 12 8 10 Applicable to bills rendered on and after_12 18 10 Authorization by Order No Letter TELEPHONE RATE FILE CenturyTel the Southwest Inc d b a CenturyTel Exchange All C Section No __ 4 Sheet No _ 1 Amendment No _1 Reserved for future use Applicable to bills rendered on and after _05 19 98 Issued 05 29 98 Authorization by Order No __ 98 148 TC Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange Section No Sheet No Amendment No Lela
242. of the second auto renewal period Customer has not executed a new agreement the rates for business individual lines and or key lines trunks including lines trunks in a hunting arrangement a k a rotary line service or rotary access service and ala carte rates for optional features selected with CLVP Feature Package if applicable will revert to the non contractual monthly rates in effect for those services as specified in CenturyLink s tariffs guidebooks schedules and or other local terms of service documents If at any time during an auto renewal period s Customer s total number of qualifying services fall below the minimum number of lines required to receive the CLVP discounted rates the lines trunks will no longer qualify for CLVP rates and will be charged at the prevailing non contractual monthly rates for business individual lines and or key lines trunks including lines trunks in a hunting arrangement a k a rotary line service or rotary access service as specified in CenturyLink tariffs guidebooks schedules and or other local terms of service documents Lines trunks reverted to non contractual monthly rates will no longer qualify for the CLVP Feature Package rate and features associated with those lines will be charged at the prevailing non contractual monthly ala carte feature rates Early termination liability charges will not apply for any lines disconnected or reverted to monthly rates after expiration of the initial term
243. of this section The directory period is from the day on which the directory is first distributed to the subscribers to the day the succeeding directory is first distributed to subscribers The initial service periods for service and facilities of any class may be greater than those specified above when plant facilities are not available and the subscriber s location or the character or quantity of the service or facilities requested are such that upon termination of the subscriber s use thereof they are not likely to be useful as a part of a properly designed telephone distribution system serving telephone users in or beyond the subscribers location The initial service period for service and facilities furnished under such conditions and the termination charge applicable when such service is terminated prior to the expiration of the initial service period will be filed with the State Corporation Commission of New Mexico B APPLICATION OF CHARGES 1 Service which has continued beyond the initial service period may be terminated without charge except payment of all charges due for service which has been furnished Service may be terminated prior to the expiration of the initial service period upon payment of all charges due for service which has been furnished plus the termination charges specified below Issued 05 29 98 Applicable to bills rendered on and after _05 19 98 Authorization by Order No __98 148 TC Letter
244. oidable errors incident to the services and the use of such facilities of the Company the services and facilities furnished by the Company are subject to the terms conditions and limitations herein specified The liability of the Company for damages arising out of mistakes omissions interruptions delays errors or defects in transmission or failure or defects in facilities furnished by the Company occurring in the course of furnishing service or other facilities and not caused by the negligence of the customer or of the Company in failing to maintain supervision shall in no event exceed an amount equivalent to the proportionate charge to the customer for the period of service during which such mistake omission interruption delay error defect in transmission or failure or defect in facilities occurs The Company shall be indemnified and saved harmless by the customer or customers against claims for libel slander or the infringement of copyright arising directly or indirectly from the material transmitted over the facilities or the use hereof against claims for infringement of patents arising from combining with or using in connection with facilities furnished by the Company apparatus and systems of the customer and against all other claims arising out of any act or omission of the customer in connection with the facilities provided by the Company When the lines of other telephone companies are used in establishing connection to point
245. omer for any purpose other than service furnished by the Telephone Company Issued October 25 1999 Applicable to bills rendered on and after November 5 1999 Authorization by Order No Letter O TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All Section No _19 Sheet No _ 2 Amendment No _ 2 CONSTRUCTION AND SPECIAL INSTALLATION CHARGES LINE EXTENSION CHARGES C A CONDITIONS Continued 8 9 10 11 12 Extension of plant facilities will only be provided for one party service Construction charges will be associated with the premises for which they were established rather than the customer Credit for construction charges may not be transferred from one premises to another When the actual cost of the extension has been determined the customer s payment will be recomputed If the original payment was greater than the amount computed on the basis of actual cost the Telephone Company will refund the difference If the original payment was less than the amount computed on the basis of actual cost the Telephone Company will not require any additional payment from the customer The Telephone Company without charge will extend its lines one quarter mile per applicant to serve applicants within the exchange area unless the construction costs exceed the current average cost of construction Any cost in excess of this allowance will be billed to the applicant or group
246. omer to communicate between telephone instruments on the same single party access line The customer dialing a Home Intercom code and the telephone number hears a busy signal After hanging up all telephones on the line ring When any telephone on the line is picked up the ringing stops letting the customer know the call has been answered 25 Long Distance Alert Provides a distinctive ring if the receiver is on hook to identify that the incoming call is long distance Long Distance Alert delivers a distinctive tone if the receiver is off hook and the customer also subscribes to Call Waiting 26 Make Set Busy Allows customers to make their telephone lines appear busy to all incoming calls 27 Repeat Dial Permits the customer to automatically redial the last outgoing telephone number dialed If the redialed number is busy the customer may dial an activation code and the Company s equipment will monitor the redialed number every thirty 80 seconds for a maximum of thirty 30 minutes in an attempt to establish the call When both lines are idle the customer is notified by a distinctive ring and when the customer picks up the receiver the call is automatically placed The Repeat Dial feature will not operate to monitor and place a call to a telephone number served by a central office that is not equipped for such a feature Neither will it operate if the calling number is currently Call Forwarded nor if the call is made from a line or
247. on any other telephone or wireless account agree to notify the Company when no longer participate in any of the above qualifying public assistance programs or when there has been a change in the size or income level of my household certify under penalty of perjury the above information and attached documentation are true and that and no one else is receiving lifeline benefits at this address on either a telephone or wireless telephone account and g The applicant s signature Regulations The Lifeline Program credits will begin with the date the Company confirms that the applicant meets eligibility requirements or when new service is established for a qualifying customer subject to B 1 through 4 above The credits will be prorated on the basis of a 30 day month from the effective date of the customer s application Lifeline customers will receive a waiver of the nonrecurring charge for changing their local exchange service to Lifeline or changing from flat rate service to message rate service or vice versa but only one such waiver will be allowed during any 12 month period The Lifeline Program credits are applicable only to the qualifying customer s principal residence line At the option of the Company the Company will verify eligibility of Lifeline customers on an annual basis by confirmation from the state agency charged with the duty of administering one or more of the above programs by a statistically valid sampl
248. on by the offended subscriber e Inthe event a subscriber s requested trace is unsuccessful the customer will be given the option of changing the telephone number at no charge Issued 2 26 2015 Effective 3 13 2015 Darlene N Terry Manager Tariffs 5454 West 110th Street Overland Park Kansas 66211 TELEPHONE RATE FILE CenturyTel of the Southwest Inc Exchange All Section No __ 38 Sheet No _ 2 Amendment No E 38 MISCELLANEOUS SERVICE ARRANGEMENTS A Call Line Identifier 2 Terms and Conditions Contd f The Company will not be liable for any damages or injuries of whatever kind to property or to any individuals which may in any manner result from the provision of this service or from any mistakes interruptions delays or errors by the Company in connection with Call Line Identifier service and were not caused by the Company s failure to maintain proper standards of maintenance and operation or by the Company s failure to exercise reasonable supervision i e willful neglect g The terms and conditions for Call Line Identifier do not apply to trap and trace arrangements ordered by the state or federal courts or to emergency situations such as but not limited to kidnapping threatening of jurors witnesses or judicial officers or similar emergencies declared by law enforcement agencies within its legal powers h Call Line Identifier will be provided without charge for up to three administrative lines associat
249. option that selected callers can dial to override Do Not Disturb Fully Restricted Line A Fully Restricted Line is prevented from making calls to and or receiving calls from stations outside the Centrex group It is also prevented from making calls to and or receiving calls from the attendant thereby denying it indirect access to from outside the Centrex group Issued 05 29 98 Applicable to bills rendered on and after _05 19 98 Authorization by Order No __98 148 TC Letter C TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All Section No _9 Sheet No 16 Amendment No _1 CENTREX SERVICE D Definitions Cont d 27 28 29 30 31 32 Intercom Dialing Intercom Dialing allows Centrex station users to call other stations within their Centrex groups by dialing abbreviated codes Make Busy Make Busy can be used to temporarily make a particular station in a Multiline Hunt Group appear busy to incoming callers Make Busy causes the hunt to skip over a station during the search for an idle station Group Make Busy Make Busy can be used to temporarily make a group of stations or an entire Multiline Hunt Group appear busy to incoming callers Make Busy causes the hunt to skip over a group of stations during the search for an idle station and is operated via a physical switch Manual Line Service Manual Line Service automatically places a call to the operat
250. or defects in transmission or service caused or contributed to by the negligence or willful act of any person other than the Company or arising from the use of 9 1 1 Customer provided facilities or equipment Issued 11 12 04 Applicable to bills rendered on and after 11 22 04 Authorization by Order No Letter T TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All New Mexico Section No 16 T Sheet No _ 25 Amendment No _1 UNIVERSAL EMERGENCY NUMBER SERVICE 9 1 1 N G Private Switch PS 9 1 1 Service 1 Description a Private Switch ALI Service PS 9 1 1 Service is a service offering which enables either 1 Automatic Number Identification ANI or 2 ANI and Automatic Location Identification ALI to be provided to a Public Safety Answering Point PSAP by 9 1 1 calls originating from Direct Inward Dial DID station lines assigned a Directory Number that is directly accessible to the Public Switched Network and served by a Private Switch Definitions of terms used with Private Switch ALI Service PS 9 1 1 Service are included with the definitions for Emergency Telephone Service 2 Conditions a Availability of Options 1 The ANI ONLY option is available if the 9 1 1 Customer has subscribed to ANI ONLY C9 1 1 service and has established dedicated routing from the central office serving the PS provider to a Point of Concentration or to the serving PSAP and if the PS P
251. or other ISDN compatible CPE and a serving central office The basic channel structure for Primary Rate Access is twenty three 64 Kbps B Channels and one 64 Kbps D Channel After purchasing the original 23 B Channel plus one D Channel configuration the customer may purchase additional ISDN PRI Business service arrangements in 24 B Channel or 23 B D Channel increments These channels may be used to connect the customer s CPE to the Public Network i e outward inward and two way trunks and WATS 800 866 877 888 Service access lines ISDN PRI Business Service provides network communication paths providing the end user with access to a variety of network services and features including data voice and video which conforms to internationally developed published and recognized standards generated by the International Telecommunications Union ITU Unless specified the regulations for ISDN PRI Business Service apply in addition to the General Regulations set forth in Section 7 of this tariff ISDN PRI Business Service and its optional features and functions are provided within a LATA from central offices where appropriate ISDN facilities are available as determined by the Company Service inquiries will be necessary to determine availability Construction and Special Installation Charges may apply as specified in Section 19 of this tariff N Issued January 18 2011 Applicable to bills rendered on and after January 28 2011 Author
252. or when the station user lifts the receiver off the switchhook Night Service Night Service allows calls directed to the attendant to be rerouted to predesignated station lines within the same Centrex group when the attendant position is not staffed i e evening hours weekends Off Premises Stations Secondary Locations Off Premises Stations enable a secondary business location to access the same Centrex features and services as the main business location The secondary locations must be served by the same Digital Central Office as the primary location Issued 05 29 98 Applicable to bills rendered on and after _05 19 98 Authorization by Order No __ 98 148 TC Letter C TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All Section No _9 Sheet No _17 Amendment No _ 1 CENTREX SERVICE D Definitions Cont d 33 Outgoing Call Screening 34 35 36 Outgoing Call Screening blocks the completion of calls to specific directory numbers 3 6 7 or 10 digit basis An Outgoing Call Screening may be assigned to either an individual line or shared by multiple station users OutWATS OutWATS is a form of Direct Distance Dialing service that allows a station user to place long distance calls to specified geographical areas at reduced rates Each OutWATS call is screened to ensure that the call destination is within the band limits of the OutWATS station user OutWATS Si
253. ormation including nonpublished or unlisted information in connection with the provision of the 9 1 1 Service Issued 11 12 04 Applicable to bills rendered on and after 11 22 04 Authorization by Order No Letter T TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All New Mexico F Section No 16 Sheet No _23 Amendment No _1 UNIVERSAL EMERGENCY NUMBER SERVICE 9 1 1 LIABILITY Continued The Company shall not be liable or responsible for any indirect incidental consequential punitive special or exemplary damages associated with the provision of the 9 1 1 Service when any 9 1 1 call originates from a system or line which makes the provision of specific location information impossible to provide for technical reasons These technical reasons can include but are not limited to technical inability to provide subscriber information associated with multi party lines or private telecommunications services such as PBXs or shared tenant services and calls originating over Centrex lines The Company accepts no responsibility for obtaining subscriber record information from private telecommunications systems such as PBXs or shared tenant services unless provided to the Company by a PS Provider At the rates set forth herein the Company will integrate any records provided to it by the PS Provider in a Company standard format for inclusion in a 9 1 1 ALI Database However by doing
254. piration date for the new contract is beyond the expiration date or the current contract The new term contract becomes effective upon execution Customers may also change from a month to month arrangement to a term contract No credit for months under the previous term contract or under the month to month plan may be transferred to the new term contract The customer incurs no liability for the remaining months of the prior term contract since the change is not considered a termination of service The prices applicable for the new term contract are those currently in effect at the time of transfer No installation charges will apply for a contract change Effective 01 28 1 1 this service is limited to existing facilities in service at existing locations for current customers Current customers may migrate existing services to Integrated Services Digital Network Primary Rate Interface ISDN PRI Business Service as specified elsewhere in this section at any time without incurring any Nonrecurring Charges or Service Charges TDP customers may migrate existing services without incurring termination liability charges when they select a commitment period equal to or greater than the length of time remaining under their existing TDP Issued January 18 2011 Applicable to bills rendered on and after January 28 2011 Authorization by Order Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange Pine Hill Sectio
255. quest a change from CORE CONNECT back to Local Exchange Service M Material moved to Sheet No 9 M1 Material moved to Sheet No 10 M2 Material moved from Sheet No 12 Issued 4 15 2014 Effective 4 29 2014 Darlene N Terry Manager Tariffs 5454 West 110th Street Overland Park Kansas 66211 M2 TELEPHONE RATE FILE CenturyTel of the Southwest Inc Exchange All T Section No __ 29 Sheet No __ 12 Amendment No _1 PACKAGED SERVICES 10 CORE CONNECT CONT D E Rates and Charges T 1 Core Connect 1 T M1 Business Individual Line Service or Key Trunk Service Hunting optional Choice of the following features and services e Busy Redial e Caller ID with Name includes Anonymous Call Rejection e Call Forward Busy e Call Forward No Answer e Call Forward Remote Access e Call Forward Variable e Call Transfer e Call Waiting Cancel Call Waiting e Call Waiting ID e Distinctive Ring e Message Waiting e Return Call Three Way Calling T M1 Voicemail T M2 Per Location Per Month Initial Bundle 2 through 10 bundle All Terms Month to 4 vear Term 2 Year Term 3 Year Term Month T M2 70 00 40 00 35 00 32 50 30 00 H Customers must also subscribe to CenturyTel Long Distance LLC Business Unlimited Option 1 T M long distance plan for each line or trunk subscribed 2 Deregulated Service T M Material moved to Sheet No 11 M1 Mate
256. r Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange _All Section No 30 Sheet No 19 Amendment No Original INTEGRATED SERVICES DIGITAL NETWORK PRIMARY RATE INTERFACE ISDN PRI N BUSINESS SERVICE Cont d D Features Cont d 2 Optional Features Cont d D Channel Backup Provides backup for the D Channel for a customer with multiple ISDN PRI Business Service arrangements by automatically switching signaling capability over to another D Channel if service to the primary D Channel is interrupted Call by Call Integrated Service Access Feature Capability Allows the customer to dynamically allocate the use of channels for ISDN PRI Business Service The customer may also choose voice or data transmission on a per call basis In addition the customer may also choose to subscribe to more services than channels The Customer Premises Equipment signals the local central office as to which type of service inward outward trunk WATS Lines 800 866 877 888 Service to access for each call Circular Hunt Circular Hunt provides the most efficient hunting sequence available plus allows for much larger trunk groups than the standard ISDN PRI packages With circular hunt an incoming call is completed to the next available trunk bearer in sequence starting from the last trunk selected This can occur across multiple PRI facilities The feature can support up to 220 Primary Rate Interface
257. r 64 Kbps 5 D Channel Backup Provides a backup D channel for a failed D channel This arrangement can be used where multiple ISDN PRI s share a single D channel A predetermined channel on another ISDN PRI automatically takes over the signaling and control functions for circuit switched data and voice calls 6 D Channel Control of Multiple ISDN PRI lines NFAS Provides the capability for a single D channel to provide the signaling and control information for up to 20 ISDN PRs This arrangement allows the twenty fourth channel on one or more ISDN PRIs to be available for incoming or outgoing voice and circuit switched data This feature is also known as Non Facility Associated Signaling NFAS 7 Dedicated Trunk Groups Allows all 23 B channels 24 for subsequent trunk groups where technology permits to be used as stand alone trunk groups Each B channel is capable of handling incoming or outgoing voice and circuit switched data 8 Digital Voice Transmission All voice calls are terminated using digital signaling Effective 01 28 1 1 this service is limited to existing facilities in service at existing locations for current customers Current customers may migrate existing services to Integrated Services Digital Network Primary Rate Interface ISDN PRI Business Service as specified elsewhere in this section at any time without incurring any Nonrecurring Charges or Service Charges TDP customers may migrate exist
258. re center A Digital Data channel is a channel for duplex four wire transmission of synchronous serial data at the rate of 2 4 4 8 9 6 m 19 2 or 56 0 Kops The actual bit rate is a function of the channel interface selected by the customer The channel provides a synchronous service with timing provided by the Telephone Company through the Telephone Company s facilities to the customer in the received bit stream Regulations E Rates 2 3 In addition to the following appropriate regulations established elsewhere in the tariff will apply to Dedicated Digital Data Service The minimum billing for Dedicated Digital Data Service is one month The provision of Dedicated Digital Data Service and any associated features are subject to the availability of central office and outside plant facilities As a result of any interface or technical change required of the Company due FCC rules the Company shall not be liable if changes in any of the equipment operations or procedures of the Company utilized in the provision of Dedicated Digital Data Service render any customer premises equipment provided by a customer obsolete or require modification or alteration of such equipment or systems or otherwise affect its use or performance The Company makes no guarantee and assumes no liability for the accuracy performance or non performance of the Dedicated Digital Data Service Non Recurring Monthly Charges Rates Channel Termination p
259. red for the sole purpose of responding to an emergency call The rates charged for PS 9 1 1 Service do not include and the Company does not undertake the tasks of inspection or constant monitoring to discover errors defects and malfunctions in the service The 9 1 1 Customer has the responsibility for reporting all known errors defects and malfunctions to the Company For example if an attendant at the 9 1 1 Customer s PSAP learns from a 9 1 1 caller that the caller s address is not correct as is displayed in the ALI that attendant must initiate action to notify the Company of the discrepancy The 9 1 1 Customer and the Company will jointly establish procedures to facilitate this notification procedure Cancellation of the service in whole or in part by the PS Provider prior to establishment thereof will require payment to the Company of an amount equal to the cost of engineering manufacturer s billing resulting from equipment orders installation assembly labor cost of removal and any other costs incurred by the Company up to the time of cancellation resulting from the PS Provider s order for service Issued 11 12 04 Applicable to bills rendered on and after 11 22 04 Authorization by Order No Letter T N TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All New Mexico Section No 16 Sheet No _ 32 Amendment No _1 UNIVERSAL EMERGENCY NUMBER SERVICE 9 1 1 G Private Swi
260. redness NSEP Service User Manual dated May 5 2000 prescribes specific conditions which warrant TSP Treatment and related procedures N Issued January 25 2010 Applicable to bills rendered on and after February 4 2010 Authorization by Order Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc Exchange All New Mexico Section No _ 35 Sheet No _ 4 Amendment No Original TELECOMMUNICATIONS SERVICES PRIORITY Continued N Obligations of the Telephone Company The Telephone Company will allocate resources to ensure best efforts to provide National Security Emergency Preparedness NSEP services by the time required The Telephone Company will work TSP System services in the order of their priority level assignments The priority sequence is as follows Restore TSP services assigned restoration priority 1 Provision TSP services assigned restoration priority E Restore TSP services assigned restoration priority 2 3 4 or 5 and Provision TSP services assigned provisioning priority 1 2 3 4 or 5 The Telephone Company will work cooperatively with other providers of TSP service when only a portion is provided by the Telephone Company to ensure end to end service Additionally TSP System service will be provided in accordance with the guidelines set forth in NCS Handbook 3 1 2 Telecommunications Service Priority TSP System for National Security Emergency Preparedness NSEP Service Vendor Handbook
261. rial moved from Sheet No 8 M2 Material moved from Sheet No 12 Issued 4 15 2014 Effective 4 29 2014 Darlene N Terry Manager Tariffs 5454 West 110th Street Overland Park Kansas 66211 TELEPHONE RATE FILE CenturyTel of the Southwest Inc 10 1 2 2 PACKAGED SERVICES Exchange All Section No __29 Sheet No 13 Amendment No __ Original CORE CONNECT E Rates and Charges Cont d N Core Connect 1 LITE T M Business Individual Line Service or Key Trunk Service Hunting optional Choice of the following features and services Caller ID with Name includes Anonymous Call Rejection Call Forward Variable Call Forward Busy Call Forward No Answer Call Forward Remote Access Call Waiting Cancel Call Waiting Call Waiting ID Three Way Calling Call Transfer Return Call Distinctive Ring Message Waiting Voicemail M Per Location Per Month M1 Initial Bundle 2 through 10 bundle Month to All Terms Month 2 1 Year Term 2 Year Term 3 Year Term M1 70 00 40 00 35 00 32 50 30 00 Deregulated Service M Core Connect 1 LITE customers must initially subscribe to a one year two year or three year T term plan Month to month rates are available upon expiration of a TDP when customers do not M renew or select a new TDP option Material moved from Sheet No 9 M M1 Material moved from Sheet No 12 Issued 4 15 2014 Darlene N Terry Manag
262. ring transferring and dispatching of public emergency telephone 9 1 1 calls originated by persons within the serving area 9 1 1 Service may include Selective Routing Automatic Number Identification and Automatic Location Identification Unless expressly stated herein 9 1 1 Service includes Basic 9 1 1 Service or Enhanced 9 1 1 Service 2 9 1 1 Service is offered by the Company subject to the availability of facilities 3 The 9 1 1 Service customer may be a municipality or other state or local government unit or an authorized agent of one or more municipalities or other state or local governmental units to which authority has been lawfully delegated The 9 1 1 Customer or customer must be legally T authorized to subscribe to the service and have public safety responsibility to respond to telephone calls from the public for emergency police and fire service within the telephone central office areas arranged for 9 1 1 Service calling 4 The following Regulations and Rates will only apply to exchanges of the Company existing as of the effective date of this tariff 5 The service may be offered by the Company or jointly with another Local Exchange Carrier Issued 11 12 04 Applicable to bills rendered on and after 11 22 04 Authorization by Order No Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All New Mexico Section No 16 T Sheet No Amendment No _2 2 UNIVERSAL EMERGENCY
263. rovider a Orders a block s of sequential Directory Numbers from which PS End Users are assigned individual Directory Numbers N Issued 11 12 04 Applicable to bills rendered on and after 11 22 04 Authorization by Order No Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All New Mexico Section No 16 Sheet No _ 26 G Amendment No _1 UNIVERSAL EMERGENCY NUMBER SERVICE 9 1 1 Private Switch PS 9 1 1 Service Cont d Conditions Cont d a Availability of Options Cont d 1 Cont d b Orders two PS 9 1 1 Service trunks or that quantity necessary to provide P 01 Grade of Service whichever is the higher standard to connect the PS Provider s Private Switch to its serving central office and c Has a Private Switch capable of forwarding the ANI of each PS End User s Directory Numbers to the 9 1 1 Service Trunk when either 9 1 1 or X 9 1 1 is dialed where X is the access number for the public switched network 2 The ANI and ALI option is available if the 9 1 1 Customer subscribes to Enhanced 9 1 1 service and meets the same condition in C 2 a 1 and the PS Provider uses the CENTURYTEL PS ALI ENTRY software to maintain and forward PS End User Directory Numbers and location information in the NENA Standard format to the Company with updates as necessary to keep records current and responds to requests from the Company to make corrections to record errors by uploading th
264. rvice F 3 Cont d a In cases where a message begins in one discount period and ends in another the initial period discount is the discount in effect at the time the connections is established The discount for each additional period is the discount in effect at the beginning of each additional period b Discounts when applicable apply to the Initial and Additional Minutes for all calls Discounts do not apply to operator service charges at any time c When a discount results in a fractional charge the amount will be rounded down to the lower cent d The Evening rate applies to the holidays listed below unless a lower rate applies e New Year s Day January 1 Independence Day July 4 e Labor Day e Thanksgiving Day e Christmas Day December 25 D D Issued August 19 2015 Effective September 3 2015 Darlene N Terry Manager Tariffs 600 New Century Pkwy New Century Kansas 66031 NM 15 05 TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All Section No 21 Sheet No 14 Amendment No Original 21 MESSAGE TOLL TELEPHONE SERVICE 21 2 Standard Service Offerings 21 2 1 Two Point Message Telecommunication Service F Charge Determination Cont d M 5 Operator Handled Calls T There is an intraLATA service charge for calls classified as Customer Dialed Calling Card Station to Station Operator Handled Station to Station or Person to Person This charge is in addition to the
265. rvice Thereafter the customer will be required to pay one month s service on a monthly basis Once payment for service is received one month s service will be provisioned and is non refundable if the customer cancels service prior to the end of the month No deposits or non recurring charges apply A PLTS is configured as follows 1 Voice grade residential flat rate line or local measured service line if available 2 All mandatory services including extended area service expanded local calling etc all tariffed charges applicable Tone Dialing Tariffed tone dialing touch tone charges are applicable Ability to dial 911 Ability to report service problems seven days a week Ability to dial CenturyTel Customer Service Primary directory listing nonpublished nonlisted available at tariffed charges Access to Directory Assistance Toll blocking usage sensitive services blocking tariff charges applicable 0 Call Waiting Caller ID and Call Forwarding included ONO O1 RO B Customers who are unable to pay the required charges to maintain their present service may activate a PLTS plan but may be required to agree to a repayment plan for their current charges C New customers who do not qualify for service due to a poor credit history may subscribe to PLTS D The monthly rate for PLTS shall be in addition to any surcharges and fees established or authorized by a government entity including but not limited to 911
266. ry Rate Interface ISDN PRI Business Service as specified elsewhere in this section at any time without incurring any nonrecurring charges or Service Charges TDP customers may migrate existing services without incurring termination liability charges when they select a commitment period equal to or greater than the length of time remaining under their existing TDP Issued January 18 2011 Applicable to bills rendered on and after January 28 2011 Authorization by Order Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange Pine Hill Section No 30 Sheet No 10 Amendment No 1 INTEGRATED SERVICES DIGITAL NETWORK PRIMARY RATE INTERFACE PRI C D Standard Features Continued 3 Call By Call Service Selection Provides an option to the dedicated channel configuration by allowing channels to be configured to access multiple services on a per call basis With this feature separate facilities are not required for individual services such as DID DOD WATS 800 877 888 services and local switched access lines nor do services require a dedicated B channel 4 Clear Channel Capability Is a characteristic of the transmission paths on the B channels for ISDN PRI service that allows the full bandwidth on each B channel 64 Kbps to be available to the customer However depending on the telecommunications network configuration customer information may be transmitted at either 56 Kbps o
267. s Standard call completion will occur if a call originates from a central office that is not equipped for such features Subscriber Activated Blocking PIN Permits the customer to block certain types of calls When activated all calls made from that line are screened If a call is made to a restricted number the caller is routed to a recorded message The customer may enter a Personal Identification Number PIN to override blocked status to continue a call Subscriber Activated Blocking PIN is activated or deactivated by dialing appropriate codes Wake Up Service Permits the customer to program a request for a wake up call to ring at a preset time within the next 24 hours Wake up Service is activated and deactivated by dialing appropriate codes Privacy Protector Privacy Protector works to intercept unidentified callers Calls that can be identified by Caller ID are connected as normal calls Calls that cannot be identified are intercepted and routed to an announcement which states that the called number does not accept calls from telemarketers Callers pressing 1 will have the call completed to the called number The Privacy Protector feature can be activated and deactivated by the subscriber This feature requires that the subscriber must be also subscribe to Caller ID Outbound Call Block Feature blocks all outbound dialing with the exception of abbreviated dialing for 211 Community Information and Referral Service 311 Non Emergen
268. s 911 E 911 access to operator services access to interexchange services access to directory assistance and access to toll restriction service Customers who live on tribal lands may qualify for benefits under the Federal Tribal Land Lifeline and Tribal Link Up Benefits Program Such federal benefits are not within the scope of the Lifeline Program described in this Section B Eligibility Requirements Application 1 The Lifeline Program credits are only available to customers who qualify under one or more of the following program based or income based eligibility requirements a Medicaid program b Low Income Home Energy Assistance Program LIHEAP Cc Supplemental Nutrition Assistance Program SNAP formally known as Food Stamps d Supplemental Security Income SSI program e Federal Public Housing Assistance program or Section 8 f Temporary Assistance for Needy Families TANF g National School Lunch Program s free lunch program or h Household income is at or below 150 of the federal poverty guidelines 2 An applicant for Lifeline Program benefits must self certify under penalty of perjury that his or her household is eligible for public assistance under one or more of the programs listed above or that his or her household income is at or below 150 of the applicable federal poverty guidelines upon annual publication by the U S Department of Health and Human Services in the Federal Register 3 The term
269. s State will be extended to customers who have a hearing or speech disability to such an extent that he or she cannot communicate via the telephone by regular voice communication The rate reduction will be the application of the Evening Rate discount during the Day Rate Period and the Night and Weekend Rate discount during all other Rate Periods F Charge Determination 1 The charge for MTS is determined by the e distance between rate centers e time of day and day of week duration of call class of call M Material now appearing on this page previously appeared in Section 12 of Tariff S C C No 3 Issued May 11 2012 Effective May 25 2012 Darlene N Terry Manager Tariffs 5454 West 110th Street Overland Park Kansas 66211 TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel 21 MESSAGE TOLL TELEPHONE SERVICE 21 2 Standard Service Offerings 21 2 1 Two Point Message Telecommunication Service F Charge Determination Cont d Exchange All Section No 21 Sheet No 11 Amendment No Original 2 Basic MTS schedule of charges applies to each intraLATA call with applicable discounts see F 3 following and or additions See F 5 following The schedule is as follows RATE INITIAL MILEAGE 1 Min 1 0 10 17 11 16 19 17 22 22 23 30 26 31 40 30 41 55 35 56 70 36 71 124 37 125 196 38 197 292 39 293 amp Over 41 EACH ADD L MINUTE 1 M Material now appearing on this page prev
270. s a permanent private indicator on a customer s line Line blocking can be deactivated Per Call Unblocking on a per call basis by dialing an activation code prior to placing the call to be unblocked If a line is equipped with Per Line Blocking the name and number of that line will not be delivered to any subscriber of Caller ID Poison control centers hospitals medical centers and others who might use Caller ID will not be able to identify callers with Per Line Blocking who need assistance 911 is not affected Customers who choose Per Line Blocking within 90 days of service availability will not be charged the nonrecurring charge New customers to the Caller ID serving area will be provided the same option After the 90 day free period a customer requesting Per Line Blocking will pay a nonrecurring charge for each line equipped with Per Line Blocking Caller ID Name and Number Allows for the automatic delivery of a calling party s name telephone number including non published and non listed telephone numbers and the current date and time to the called customer The called customer must have special equipment in order to be able to recognize and display caller identification The name displayed is the name associated with the calling teleohone number as shown on the Company s records The Company at its discretion may abbreviate or limit that name for display purposes The Company does not assure name accuracy and it shall not be liab
271. s at the same monthly rate specified in the customer s original term commitment g Upon fulfilling the term contract period if a customer does not elect a new Term contract and does not request discontinuance of service service will be continued at the month to month rates then currently in effect If the customer elects a new contract term the rates and options in effect at that time would apply No installation charges however will apply for service continuance whether under a month to month or term contract basis h With the written permission of the Company the obligation to pay the term contract charges for ISDN PRI service may be assumed by another customer if the service has not been terminated and if the other customer intends to continue using the service at the present location and actually continues such use Such assumption of service does not relieve or discharge the original customer from remaining jointly or severally liable with the transferee for any and all obligations existing at the time of the transfer until the term contract is fulfilled Service installation charges for ISDN PRI will not apply for this transference however other charges outlined in this Tariff may apply A subsequent activity charge for ISDN PRI will apply if any changes are made to the configuration of the current ISDN PRI service i During a term contract period a customer may convert to a new term contract of the same or different length if the ex
272. s in a single hunting configuration The standard limit is 50 E911 Call Screening E911 Call Screening provides for the transmission of PBX or Key System station information via the ISDN PRI facility to local emergency services authorities This provides for the possible identification of the specific location on a customer s premises where a 911 call originated This option is available only in communities where local emergency authorities support the service in conjunction with the Company s Private Switch Database Service associated with E911 Service This service is only available in conjunction with National ISDN 2 Protocol Incoming Call Identification Caller ID Name and Number Provides the customer with the telephone number and name of the calling party Incoming call identification is provided via the D Channel associated with incoming calls on a B Channel to a PBX The Customer s equipment must be compatible with this service Calling Number Delivery Blocking is available as stipulated in Section 17 of this tariff National ISDN 2 Protocol National ISDN 2 Protocol is a communication protocol that governs interactions between the customer s equipment and the telephone network This protocol is more advanced than the standard ISDN PRI protocol Most CPE is capable of using the ISDN 2 Protocol Network Ring Again Enables the customer to complete calls to a busy station without continually redialing Certain equipment restriction
273. s may apply N Issued January 18 2011 Applicable to bills rendered on and after January 28 2011 Authorization by Order Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange _All Section No 30 Sheet No 20 Amendment No Original INTEGRATED SERVICES DIGITAL NETWORK PRIMARY RATE INTERFACE ISDN PRI N BUSINESS SERVICE Cont d E Service Components 1 Each ISDN PRI Business Service arrangement consists of the following functional components Primary Rate Access Line Primary Rate Interface Primary Rate Channels a Primary Rate Access Line Provides a four wire access loop from the customer premises to the serving central office The transmission via this loop supports Clear Channel Capability One Primary Rate Access Line is provided for every 24 channels b Primary Rate Interface Provides the multiplexing to support up to twenty three 23 B Channels at 64 Kbps and one 1 D Channel for signaling also at 64 Kbps When NFAS is ordered the Primary Rate Interface can provide up to twenty four B Channels at 64 Kbps Primary Rate Interfaces may be provisioned as one way or two way Cc Primary Rate Channels The initial ISDN PRI Business Service arrangement consists of 24 channels 23 B D with unlimited usage that will allow either voice or data transmission up to 64 Kbps Additional arrangements may be ordered in 24 B Channel or 23 B D Channel increments 1 Voic
274. s not reached by the Company s lines the Company is not liable for any act or omission of the other company or companies M Material now appearing on this page previously appeared in Section 13 of Tariff S C C No 3 Issued May 11 2012 Effective May 25 2012 Darlene N Terry Manager Tariffs 5454 West 110th Street Overland Park Kansas 66211 TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All 37 1 Section No 37 Sheet No 6 Amendment No _Original 37 WIDE AREA TELECOMMUNICATIONS SERVICE Outward WATS and 800 Service C Limitations of Service 6 Company Liability Contd e 1 The Company does not guarantee nor make any warranty with respect to equipment provided by it for use in an explosive atmosphere The customer shall indemnify and hold the Company harmless from any and all loss claims demands suits or other action or any liability whatsoever whether suffered made instituted or asserted by customer or by any other party or person for any personal injury to or death of any person or persons and for any loss damage or destruction of any property whether owned by the customer or others caused or claimed to have been caused directly or indirectly by the installation operation failure to operate maintenance removal presence condition location or use of said equipment so provided The Company may require each customer to sign an agreement for the furnishing of su
275. s of local company subscribers in a foreign directory are billed at the rate charges by the foreign company 3 Foreign Listing Business each e Residence each PN on oo mm 4 Nonlisted Listings Business each e Residence each oY on oo mm 5 Nonpublished Listings Business each e Residence each D NONRECURRING CHARGES ales on oo m 1 Multi element charges as shown in Section 3 of this tariff apply 2 In addition to multi element charge a one time Establishment Charge of 2 50 will apply for non listed and non published numbers M Material moved to Sheet No 2 Issued 11 17 2015 Effective 12 1 2015 Darlene N Terry Manager Tariffs 5454 West 110th Street Overland Park Kansas 66211 TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All Section No _19 Sheet No _1 Amendment No _ 2 CONSTRUCTION AND SPECIAL INSTALLATION CHARGES I LINE EXTENSION CHARGES A CONDITIONS 1 Construction charges are non recurring charges to customers under certain conditions as hereinafter set forth to cover all or a portion of the costs involved in the establishment of services and are in addition to the rate for the class of service furnished and any service connection charges or other charges that may apply in accordance with this Tariff 2 Construction charges will apply inside and outside the Base Rate Area to each exchange access line required to serv
276. sary for proper identification of the listed party and are not desired to secure a preferential treatment or position in the directory or for advertising purposes 11 Charges for foreign listings additional alternate or cross reference listings and lines of information begin the day the listings are entered in the information records When such listings are included in a directory the charges will be discontinued only at the end of the publication period for that directory and then only if notice is received on or before the closing date of the next directory Also charges will be discontinued upon the death of the listed party termination of service to the customer or if the listed party vacates the customer s premises or subscribes to exchange service in his own name B NONLISTED AND NONPUBLISHED TELEPHONE SERVICE 1 At the request of the customer a listing or listings including name address and telephone number may be omitted or deleted from the telephone directory The divulgence of the customer s telephone number to the public is dependent upon the type of service provided as follows a Nonlisted semi private Telephone Number Service The customer s listing is omitted or deleted from the telephone directory but such listing will be carried in the Telephone Company information records and the number will be given to any calling party upon request b Nonpublished private Telephone Number Service The customer s listing
277. select a commitment period equal to or greater than the length of time remaining under their existing TDP Issued January 18 2011 Applicable to bills rendered on and after January 28 2011 Authorization by Order Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange Pine Hill Section No 30 Sheet No 5 Amendment No 1 INTEGRATED SERVICES DIGITAL NETWORK PRIMARY RATE INTERFACE PRI C C Terms and Conditions Continued 6 Contract Periods a The minimum contract period is one month from the date service or additions to service are established and the minimum charge is the authorized rate for one month under a monthly plan or on a contractual basis For purposes of rate administration each month is considered to have 30 days b The Company may require a contract period longer than one month at the same location in connection with special types or arrangements of equipment or for unusual construction necessary to meet specific demands for service C ISDN PRI is offered on a month to month basis The provision if ISDN PRI service on a month to month basis is dependent on the availability and capacity of Central Office facilities Month to month prices will be subject to Company initiated price adjustments d ISDN PRI is offered under a term contract Customers may subscribe to ISDN PRI service for an extended period under a term contract which allows a customer to select a 12 36 or 60
278. ses extension service wired from the customer s side of the main service drop protector is considered as inside wire and is not regulated Off premises extensions wired directly from the utility network side of the protector are regulated and as such are covered under this tariff 2 Off premises extension service is for use of persons authorized to use a customer s service and may not be installed on other than the customer s premises or joint user s premises except as follows a Off premises extension service may be installed with or without a workable dial if there is separate main service or private branch exchange service on the premises where the extension service is to be installed b Separate telephone numbers or other distinctive designations are not assigned to off premises extension service C Off premises extension service is not listed in the telephone directory and no free listings are allowed in connection with the main service because of off premises extensions 3 4 Mileage charges will be based upon airline mileage between the locations of the main and extension service and will apply to those off premises extensions that remain regulated as indicated under Paragraph 1 above See Section 13 of this tariff for such charges Issued 05 29 98 Applicable to bills rendered on and after _05 19 98 Authorization by Order No __98 148 TC Letter C TELEPHONE RATE FILE CenturyTel of the Southwest
279. so authorized by the customer providing that such use shall be subject to the provisions of this Rate File T b Abuse and Fraudulent Use T The service is furnished subject to the condition that there will be no abuse or fraudulent use of the service Abuse or fraudulent use of service includes 1 The use of service or facilities of the Company to transmit a message or to locate a person or T otherwise to give or obtain information without payment of the charge applicable for service 2 The obtaining or attempting to obtain or assisting another to obtain or to attempt to obtain T MTS by rearranging tampering with or making connection with any facilities of the Company or by any trick scheme false representation or false credit device or by or through any other fraudulent means or device whatsoever with intent to avoid the payment in whole or in part of the regular charges for such service 3 The use of service or facilities of the Company for a call or calls anonymous or otherwise if in T a manner reasonably to be expected to frighten abuse torment or harass another 4 The use of profane or obscene language T 5 The use of the service in such a manner as to interfere unreasonably with the use of the T service by one or more other customers M M Material now appearing on this page previously appeared in Section 12 of Tariff S C C No 3 Issued May 11 2012 Effective May 25 2012 Darlene
280. so provides the Selective Routing SR feature and certain maintenance functions for each PSAP E 9 1 1 or 9 1 1 Service Area The geographic area in which the 9 1 1 Customer will respond to all 9 1 1 calls and dispatch appropriate emergency assistance E 9 1 1 or 9 1 1 Service Customer A municipality state or local governmental unit or an authorized agent of one or more of these units to which the State Emergency Telephone System Plan has lawfully delegated authority The 9 1 1 Customer must be legally authorized to subscribe to the service and have public safety responsibility by law to respond to emergency calls from the public within the Company s exchange areas where 9 1 1 Service is provided The 9 1 1 Customer may be referred to herein as the Customer of the Company Issued 11 12 04 Applicable to bills rendered on and after 11 22 04 Authorization by Order No Letter T TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All C Section No _16 Sheet No _5 Amendment No _1 UNIVERSAL EMERGENCY NUMBER SERVICE 9 1 1 B DEFINITIONS Continued E 9 1 1 or 9 1 1 Transport Utilization of dedicated point to point facilities between an end office and an E 9 1 1 control office a control office and a PSAP serving office and or a PSAP serving central office and a node to transmit a telephone number ANI Transport a name and address Automatic Location Identification Transport or rout
281. sociated charges reselling amp government entities equipment interface specifications contract periods cancellation amp early termination charges service substitution subsequent activity charges and temporary suspension of service T Provisioning of Service a ISDN PRI is provisioned on a clear channel 1 544 megabit per second Mbps facility The channel may be a DS1 or other suitable facility using the ISDN architecture of 23 B channels and one D channel 23 B D or 24 B channels to provide the customer with the capabilities of simultaneous access transmission and switching of voice data and imaging services via channelized transport The ISDN PRI facility for all channels may be provisioned on an existing DS 3 or other facility at the discretion of the Company b ISDN PRI provides the capability to transport customer information in the form of circuit switched voice or data up to 64 Kbps over any B channel One D channel can control up to 20 PRI circuits In these cases a single D channel in one ISDN PRI trunk handles all signaling and control functions of the other trunks in the arrangement which allows supplemental circuits to consist of 24 B channels c When Outward WATS or 800 Service terminates on a DSS facility the Outward WATS and 800 Service access lines are classified as basic trunks for the application of DS1 facility and common equipment rates and charges and are in addition to Outward WATS and 800 Serv
282. son e A mobile station e A station department or office reached through a PBX attendant a Person to Person also applies when the calling party e Cannot speak to the intended person or station by agrees to speak to someone else e Requests an operator to make arrangements with a person to receive a call at a specified time B Timing of Calls 1 On Customer Dialed Calling Card Station to Station and Operator Handled Station to Station the C timing of a call begins when the calling and called stations are connected 2 On Person to Person calls the timing of a call begins when the calling party is connected to a specified person station or an agreed upon alternate Issued August 19 2015 Effective September 3 2015 Darlene N Terry Manager Tariffs 600 New Century Pkwy New Century Kansas 66031 NM 15 05 TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All Section No 21 Sheet No _8 Amendment No Original 21 MESSAGE TOLL TELEPHONE SERVICE 21 2 Standard Service Offerings 21 2 1 Two Point Message Telecommunication Service B Timing of Calls Cont d M 3 Chargeable time ends when the connection is terminated at any point 4 When exchange telephone service used for MTS is directly connected i e not connected through a Multiline Terminating System at a Customer s premises to a communications system chargeable time for all classes of calls begins when a call from the telecommunications
283. sult of the negligence of the Telephone Company or its agents 7 When it is necessary to relocate buried wire or cable or underground conduit and cable at the subscriber s request the subscriber will be charged the actual labor and material cost 8 Where underground construction will not be within a utility strip or other designated right of way and where the Telephone Company requires adequate rights for the construction operation and maintenance of such construction the subscriber or tract owner or developer in the case of real estate subdivision will provide the Telephone Company with easements deed restrictions or other appropriate covenants for these rights C Issued October 25 1999 Applicable to bills rendered on and after _November 5 1999 Authorization by Order No Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All Section No _19 Sheet No _6 Amendment No _ 2 CONSTRUCTION AND SPECIAL INSTALLATION CHARGES Il SPECIAL CONSTRUCTION CHARGES C A CONDITIONS Continued 9 10 Except as otherwise provided herein any outside plant facility provided at the expense of the customer is the property of the Telephone Company is maintained and replaced by the Telephone Company and shall not be used by the customer for any purpose other than service furnished by the Telephone Company Deposits or advance payments covering construction charges may be required at the t
284. t of service will be charged only for the number of days of service 3 CENTURYLINK BUSINESS BUNDLE lines cannot terminate into a PBX or other line trunking device except as otherwise indicated herein Issued 07 31 2015 Effective 08 13 2015 Darlene N Terry Manager Tariffs 600 New Century Pkwy New Century KS 66031 NM 15 04 TELEPHONE RATE FILE CenturyTel of the Southwest Inc Exchange All New Mexico Section No __ 29 Sheet No 17 Amendment No __ Original PACKAGED SERVICES 11 CENTURYLINK BUSINESS BUNDLE Cont d B Regulations Continued 4 Components of CENTURYLINK BUSINESS BUNDLE will be converted to a la carte rates for the remaining services if customers remove any of the qualifying services If the qualifying High Speed Internet service is discontinued at any CENTURYLINK BUSINESS BUNDLE location components of all CENTURYLINK BUSINESS BUNDLES at that location will be converted to ala carte rates No termination liability charges will apply for the regulated portion s of CENTURYLINK BUSINESS BUNDLE if a qualifying service is discontinued prior to the minimum service period or term commitment period for that qualifying service 5 All terms and conditions specified elsewhere for the respective services features requested as part of this plan shall apply 6 Services selected as part of this plan can only be provided where technically available and compatible with other services the customer may choose to order
285. tch PS 9 1 1 Service Cont d 5 Liabilities a The Company s liability for interruption failure errors acts omissions or other occurrences related to PS 9 1 1 Service shall be limited to the same extent as set forth in this tariff regarding 9 1 1 Service in any other applicable section of the Company s tariffs and in statute PS 9 1 1 Service is provided solely for the benefit of the PS Provider The provision of PS 9 1 1 Service shall not be interpreted construed or regarded as being either expressly or implied for the benefit of or creating any Company obligation toward any person or legal entity other than the PS Provider The Company s tort liabilities if any to third parties shall be limited to instances in which the Company s conduct constitutes gross negligence or willful or wanton misconduct The PS Provider is solely responsible for the PS End user ALI Record that is transmitted to the database Neither the Company nor the 9 1 1 Customer will be responsible for the accuracy of the PS End User s ALI Record information beyond assigning the correct ESN and PSAP ID from the MSAG and in transmitting each record as received from the PS Provider to the PSAP attendant s display upon receipt of a 9 1 1 call from the PS End User Terminal equipment at the 9 1 1 Customer s sites that is used in connection with PS 9 1 1 Service whether such equipment is provided by the Company or the 9 1 1 Customer shall be configured so that it is unabl
286. te developments will be made by the Telephone Company provided the estimated total cost of such extension is advanced to the Telephone Company by the developer The amount so advanced will be refunded to the developer as prescribed by a contract negotiated between the developer and the Telephone Company Any difference between the amount advanced and actual cost will be refunded or collected as the case may be after completion of the Telephone Company s construction When a developer or subscriber makes no provision for telephone service it shall be at the discretion of the Telephone Company to reach an agreement with a customer or group of customers to provide service at the most reasonable cost Issued October 25 1999 Applicable to bills rendered on and after November 5 1999 Authorization by Order No Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All Section No _ 19 Sheet No _4 Amendment No _2 CONSTRUCTION AND SPECIAL INSTALLATION CHARGES I LINE EXTENSION CHARGES C B RATES 1 Nonrecurring Facility Charges a Aerial or at Telephone Company s option underground reinforcements to outside plant facilities along existing exchange circuits of this Company No Charge b Aerial or at Telephone Company s option underground outside plant facilities extended beyond existing exchange circuits of this Company Actual Cost C Customer requested installation or maintenance of Te
287. the listing and the identification of the customer will not be impaired An additional listing must include the same address and telephone number as the primary listing except that different address must be shown for an extension of a button telephone system located on another premises occupied solely by the customer Additional listings may be furnished with residence service for members of the customer s domestic establishment who occupy the same premises Business additional listings are not permitted in conjunction with residence service An alternate call listing refers a calling party to certain other telephone numbers after business hours if there is no answer on the first listed number Where the alternate call number is that of another customer the listing will be furnished only with written approval of the other customer A foreign listing may be furnished to customers requesting that their listing be included in a directory for another exchange The rate for a foreign listing in another exchange will be the rate of the company in which directory the listing appears Issued 05 29 98 Applicable to bills rendered on and after _05 19 98 Authorization by Order No __ 98 148 TC Letter C TELEPHONE RATE FILE CenturyTel of the Southwest Inc Exchange All Section No _18 Sheet No _2 Amendment No _3 DIRECTORY LISTINGS A GENERAL Cont 10 Cross reference or duplicate listings are permitted when neces
288. the customer s total Centrex line count to exceed the threshold of the line count previously contracted all lines will be billed at the rate for the larger line count b Subsequent line deletions resulting in reductions equal to or exceeding 20 of the initial quantity of lines under contract will be considered a termination liability and treated as specified in paragraph C 8 below If the reduction causes the total number of lines to fall into a different line size group all remaining lines will be billed at rates for the smaller line size group Issued 05 29 98 Applicable to bills rendered on and after _05 19 98 Authorization by Order No __ 98 148 TC Letter C TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All C Section No _9 Sheet No _9 Amendment No _1 CENTREX SERVICE C Regulations and Conditions Cont d 8 Termination Liabilities shall be treated as follows a If the service is canceled by the customer after installation of the service but prior to the completion of the service period the customer shall be obligated to pay a termination liability charge The charge is calculated by multiplying the monthly rate by the remaining months in the contract period times fifty percent b A customer who reduces the quantity of Centrex lines under contract has the following options for the duration of the contract period 1 Continue to pay an amount equal to the monthl
289. ting conditions exist 3 56 per access line Issued 05 29 98 Applicable to bills rendered on and after _05 19 98 Authorization by Order No __ 98 148 TC Letter C TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All C Section No 14 Sheet No _7 Amendment No _ 2 PAYPHONE SERVICE H Continued 3 Validation may be performed through Originating Line Screening OLS OLS enables operator service providers to determine whether there are billing restrictions on the exchange access line from which a call originates OLS service delivers codes on operator assisted calls to identify calls originating from privately owned payphones inmate locations and hotels motels etc Rates for this service are found in the appropriate interstate access tariff when facilities and service are available The customer has the option to request Selective Class of Call Screening and or OLS l MAINTENANCE SERVICE CHARGES The providing for maintenance service charges between the local exchange telephone company and a customer are to be governed by tariff provisions filed by the local exchange company and found elsewhere in this tariff J COMMISSION INVESTIGATION The Commission will not investigate disputed local or toll calls and will not serve as an arbitrator between the local exchange company customer and users of Payphones Issued 05 29 98 Applicable to bills rendered on and after _0
290. tion Number Reservation provides for temporary suspension of service at customer request for a period of not less than one 1 month and not to exceed nine 9 months in a twelve 12 month period Vacation Number Reservation applies only to residential and business access line rates It does not apply to Key PBX Centrex lines or Trunks calling features or bundled services The customers account must be current to be placed on Vacation Number Reservation After service has been restored there will be a minimum of one 1 month s charge for full service before the service can again be put on Vacation Number Reservation 2 Telephone service will be completely disconnected during the period of Vacation Number Reservation there will be no dial tone 3 If the customer has not requested that the service be restored after nine 9 months of Vacation Number Reservation the service will revert back to the standard rate however full service dial tone will not be restored until the customer requests such by contacting the Telephone Company The customer will be notified of the date of the discount expiration in advance 4 There will be no charge to activate Vacation Number Reservation Applicable nonrecurring charges will apply each time Vacation Number Reservation is restored to full service Issued October 30 2006 Applicable to bills rendered on and after November 29 2006 Authorization by Order No __ 98 148 TC Letter TELEPHONE RA
291. tion of the calling line or the Centrex Group billing pilot number on billable calls directed to the public network Business Group Dialing Plan A Business Group Dialing Plan enables a Centrex Group to have a unique dialing scheme which includes Intercom Dialing access to an attendant private network and or special facilities using 1 to 5 digit codes Single Digit Dialing and customized feature activation deactivation codes Each Centrex group may use either a standardized or a customized Business Group Dialing Plan Call Forwarding Busy Line Call Forwarding Busy Line caused all calls to be redirected to an alternate station when the called station is busy Call Forwarding Distinctive Ringing Call Forwarding Distinctive Ringing is a Call Forwarding line option that allows station users to distinguish between forwarded and nonforwarded calls The distinctive ringing pattern is two short rings This option is assigned to the base or forwarding station but is active rings on the forward to station Issued 05 29 98 Applicable to bills rendered on and after _05 19 98 Authorization by Order No __ 98 148 TC Letter C TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All Section No _9 Sheet No _12 Amendment No _1 CENTREX SERVICE D Definitions Cont d 6 Call Forwarding Don t Answer Call Forward Don t Answer allows all calls that terminate to a user s station to be r
292. tion where connection of regulated services is requested by the customer and suitable company provided wiring is not already in place 6 Premises Visit Charge a A premises visit charge is applicable whenever a Company employee is dispatched to the subscriber s premises to connect move or change regulated service or equipment at the request of the customer b No premises visit charge is applicable for subsequent visits required to complete an order to which a premises visit charge has been applied previously or for visits required for changes made at the option of the Company C The premises visit charge is applicable on a per visit basis except as noted in A 3 above 7 Disconnect Reconnect Restoration of Service See Section 5 Sheet 1 8 Returned NSF check See Section 3 Sheet 6 9 Nonlist or Nonpublished Number Establishment See Section 18 Sheets 2 and 3 Issued 05 29 98 Applicable to bills rendered on and after _05 19 98 Authorization by Order No __98 148 TC Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc Exchange All Section No _3 Sheet No _5 Amendment No _ 3 NONRECURRING CHARGES D CHARGES Nonrecurring Nonrecurring Service Charges Service Charges Business Residence Service Ordering Initial 30 00 20 00 Subsequent 10 00 10 00 Record Change 8 00 8 00 C O Line Connection Rearrangement 6 00 6 00 Access Line Connection 15 00 15 00 Connecting Device Reg
293. to and connected with the office of the subscriber and must be so located as to be accessible to the telephone to be used Joint use of hotel service is not furnished for persons or firms occupying stores shops or offices in transient or family hotels All arrangements for joint user service must be made by the subscriber who is held responsible for all charges for service including those incurred by the joint user Not more than one joint user is permitted for each individual line or PBX trunk and not more than two Joint Users are permitted per customer service at any given location The charges for joint user service date from the day the information record is posted Joint user service including one listing in the directory is furnished at the following rates for each joint user per month Monthly Charge Business individual line service 1 2 the Access Line Rate Residence individual line service 1 2 the Access Line Rate Issued 05 29 98 Applicable to bills rendered on and after _05 19 98 Authorization by Order No __98 148 TC Letter C TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All C Section No _ 13 Sheet No _ 1 i Amendment No Reserved for future use Applicable to bills rendered on and after _05 19 98 98 148 TC Issued 05 29 98 Authorization by Order No Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTe
294. tomer is disconnected due to failure to comply with any terms of PLTS they will no longer be eligible for PLTS The customer can return to basic local telephone service if they meet the requirements for service including payment of outstanding essential charges if applicable and payment of a deposit if their credit history is such that a deposit would normally be required Residential Monthly Rate 39 95 Issued July 7 2008 Applicable to bills rendered on and after July 17 2008 Authorization by Order No __ Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All New Mexico Section No 1 Sheet No _1 3 Amendment No _ Original EXCHANGE RATES EXTENDED AREA SERVICE The Extended Area Service listed below is available to all customers in the following exchange and the rate will apply to all customers Extended Area Service herein termed as EAS is provided by means of special EAS trunks between the subscribers home exchange to other exchanges for the purpose of extending the local calling areas of such exchanges Originating Exchange Rate Terminating Exchanges Pecos 3 09 Santa Fe Los Alamos Issued September 15 2008 Applicable to bills rendered on and after January 13 2009 Authorization by order in Case No __ 3778 Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All Section No _1 Sheet No _ 2 Amendment No _1 EXCHANGE RATES TON
295. trunk from a multi line hunt group that has no associated number 28 Selective Call Acceptance Permits the customer to screen incoming calls by creating a list of up to twelve 12 directory numbers from which the customer will accept calls Calls from all directory numbers not on the list route to a rejection announcement Selective Call Acceptance is activated or deactivated by dialing appropriate codes N Issued 10 27 00 Applicable to bills rendered on and after November 7 2000_ Authorization by Order Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc Exchange _ All New Mexico Section No _17 Sheet No _6 Amendment No 2nd CUSTOM CALLING SERVICES B Features Continued 29 Selective Call Forwarding Permits the customer to call forward up to twelve 12 directory 30 31 32 33 34 numbers to another telephone number Only calls from the numbers on the Selective Call Forwarding list will forward Selective Call Forwarding is activated or deactivated by dialing appropriate codes If the customer forwards to a long distance number applicable toll charges apply for each completed call Selective Call Rejection Permits the customer to select a list of up to twelve 12 directory numbers from which calls are to be rejected Calls from all directory numbers on the list route to a rejection announcement Selective Call Rejection is activated or deactivated by dialing appropriate code
296. uals or businesses who are located outside the customer s local Directory Assistance service area B Terms and Conditions 1 There are no call allowances or exemptions for National Directory Assistance customers 2 If a customer dials Directory Assistance for the purpose of obtaining a National Directory Assistance listing and also asks for a listing within their local Directory Assistance service area the charge for National Directory Assistance applies 3 A maximum of two requested telephone numbers are allowed per call 4 Charges apply to each call placed to National Directory Assistance from a Public Access Line 5 In locations including Public Access Lines where the customer has the capability to dial National Directory Assistance but places a call to the National Directory Assistance service attendant via an operator the operator assistance charge may apply in addition to the National Directory Assistance Charge C Rates CHARGE e Each call dialed directly by customer 2 99 I Issued 1 29 2014 Effective 2 13 2014 Darlene N Terry Manager Tariffs 5454 West 110th Street Overland Park Kansas 66211 TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange _All Section No _ 25 Sheet No __ 4 Amendment No _1 25 DIRECTORY ASSISTANCE SERVICE DIRECTORY ASSISTANCE CALL COMPLETION A Description Where facilities permit a customer calling for directory assistance may request the completion of loca
297. ulated 7 50 7 50 Wiring Regulated 12 50 12 50 Premises Visit 6 00 6 00 Disconnect Reconnect Restoration of Service 12 00 12 00 Returned NSF Check 15 00 15 00 Nonlist or Nonpublished Number Establishment 2 50 2 50 MULTI ELEMENT CHARGES DO NOT APPLY TO A Moves and or changes made on the initiative of the Telephone Company for service reasons B Moves or changes of public paystations E For active duty members of the United States military and their dependents with valid military ID cards all service charges typically applicable to central office reconnects will be waived when establishing local exchange access line service or transferring existing local exchange access line service from one location to another Central office reconnects are defined as customer requests for service that do not require any physical work beyond the Company s central office Issued 06 15 2012 Authorization by Order No Applicable to bills rendered on and after 7 1 12 Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All Section No Sheet No Amendment No leks NONRECURRING CHARGES OVERTIME WORK OR WORK PERFORMED OUTSIDE REGULAR WORKING HOURS A The rates and charges specified in the various sections of this tariff contemplate that all work at the subscribers premises be performed during regular working hours and such work once begun will not be interrupted by the subscriber
298. umber of interoffice facilities and 9 1 1 exchange lines as determined by the Company to adequately handle incoming calls but in all cases subject to a minimum of two facilities or lines required at any point in the 9 1 1 network including the 9 1 1 exchange lines terminated at the PSAP For 9 1 1 exchange line groups from an E 9 1 1 control office to a secondary answering location used for central off transfer purposes only the line quality may be determined by the Customer and could result in only one line being provided The Customer will subscribe to additional local exchange service at the PSAP location for administrative purposes for placing of outgoing calls and for receiving other emergency calls including any which may be relayed by Company operators The 9 1 1 Customer will develop an appropriate method of responding to calls for non participating agencies which may be directed to the 9 1 1 Public Safety Answering Point The 9 1 1 Customer will subscribe to local exchange service at the PSAP location for administrative purposes for placing outgoing calls and for receiving other calls Issued 11 12 04 Authorization by Order No Applicable to bills rendered on and after 11 22 04 Letter T TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All New Mexico C Section No 16 T Sheet No _ 16 Amendment No _ 2 UNIVERSAL EMERGENCY NUMBER SERVICE 9 1 1 RULES AND RE
299. urn 3 3 30 3 30 Call Transfer 5 00 5 50 Call Waiting Deluxe DSCWID 4 3 00 3 00 Call Waiting Display SCWID 4 0 55 0 55 Caller ID Name and Number 3 8 25 8 25 Caller ID Blocking Per Call 0 00 0 00 Caller ID Blocking Per Line 0 00 0 00 Cancel Call Waiting 5 0 00 0 00 Distinctive Ring 3 5 3 30 3 30 Home Intercom 3 00 3 00 Long Distance Alert 5 3 30 3 30 Make Set Busy 1 50 1 50 Privacy Protector 3 95 3 24 Selective Call Acceptance 3 30 3 30 Selective Call Forwarding 3 3 30 3 30 Selective Call Rejection 3 3 30 3 30 Subscriber Activated Blocking PIN 2 50 2 50 Wake Up Service 3 00 3 00 Outbound Call Block Feature 5 00 5 00 Multiple Feature Discount 9 Credit per second feature and each additional feature 0 50 NOTE Items 1 through 9 on Sheet No 8 also apply to features listed above Issued 06 15 2012 Applicable to bills rendered on and after 7 1 12 Authorization by Order No Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc Exchange __Alll New Mexico Section No _17 Sheet No _8 Amendment No 2 __ CUSTOM CALLING SERVICES C Rates and Charges Continued Usage Sensitive Features Minimum Charge 6 Per Activation or Use Business 2 Residence Call Forwarding 1 25 1 25 Call Forwarding Remote Activation 1 25 1 25 Call Return 1 25 1 25 Call Trace 5 00 5 00 Repeat Dial 1 25 1 25 Three Wa
300. us with attendants telephone trunks to a central office and stations connected with the switching apparatus thereby providing for telephonic intercommunication between these stations and also communication with the general exchange system SUBSCRIBER The individual partnership association or corporation which contracts for telephone service and is responsible for the payment of charges and compliance with the rules and regulations of the Telephone Company Issued 05 29 98 Applicable to bills rendered on and after _05 19 98 Authorization by Order No __98 148 TC Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All Section No _6 Sheet No _ 3 Amendment No _1 DEFINITIONS TELEPHONE STATION A telephone instrument consisting of a transmitter receiver and associated apparatus so connected as to permit transmitting and receiving of telephone messages TOLL MESSAGE A message from a calling station to a station located in a different local service area for which a message charge applies Issued 05 29 98 Applicable to bills rendered on and after _05 19 98 Authorization by Order No __ 98 148 TC Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All Section No 7 Sheet No _1 Amendment No _1 GENERAL RULES AND REGULATIONS APPLY TO TELEPHONE SERVICE SCOPE The rules and regulations specified herein apply to telepho
301. valent to the proportionate charge to the customer for the period of service during which such mistake omission interruption delay or error or defect in transmission or failure or defect in facilities occurs c The Company indemnifies and saves the Company harmless against claims for libel slander or T infringement of copyright from the material transmitted over its facilities against claims for infringement of patents arising from combining with or using in connection with facilities of the Company apparatus and systems of the customer and against all other claims arising out of any act or omission of the customer in connection with facilities provided by the Company d The Company shall not be liable for any act or omission of any other company that provides a T portion of the facilities necessary to provide MTS service M M Material now appearing on this page previously appeared in Section 12 of Tariff S C C No 3 Issued May 11 2012 Effective May 25 2012 Darlene N Terry Manager Tariffs 5454 West 110th Street Overland Park Kansas 66211 TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All Section No 21 Sheet No 4 Amendment No Original 21 MESSAGE TOLL TELEPHONE SERVICE 21 1 Message Telecommunication Service 21 1 1 General B Regulations Cont d M 4 Use T a Use of Service T The service is provided for use by the customer and may be used by others when
302. vice Issued 12 20 05 Applicable to bills rendered on and after 01 01 06 Authorization by Order No Letter N TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All New Mexico Section No _ 33 Sheet No _4 Amendment No Original N11 ABBREVIATED DIALING CODES N B Terms and Conditions Cont d 10 Cont d f The Company will provide both oral and written notification when a N11 subscriber s service unreasonably interferes with or impairs other services rendered to the public by the Company or by other subscribers of N11 The Company reserves the right once notification is made to institute protective measures up to and including termination at any time and without further notice The Company may take protective measures when the N11 subscriber makes no modification or is unwilling to accept modification in method of operation or continues to cause service impairments 11 The following conditions apply if the N11 subscriber provides a pre recorded announcement a The N11 subscriber will provide the announcements The Company will provide only delivery of the call b The provision of access to the N11 network by the Company for the transmission of announcements or recorded program services is subject to the availability of such facilities and the requirements of the local exchange network c The N11 subscriber assumes all financial responsibility for all costs involved in providing
303. w of the fact that the customer has exclusive control of his communications over the T facilities furnished him by the Company and of the other uses for which facilities may be furnished him by Company and because of the unavoidability errors incident to the services and T to the use of such facilities of the Company the services and facilities furnished by the Company are subject to the terms conditions and limitations specified in b c and d following T M M Material now appearing on this page previously appeared in Section 12 of Tariff S C C No 3 Issued May 11 2012 Effective May 25 2012 Darlene N Terry Manager Tariffs 5454 West 110th Street Overland Park Kansas 66211 TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All Section No 21 Sheet No 3 Amendment No Original 21 MESSAGE TOLL TELEPHONE SERVICE 21 1 Message Telecommunication Service 21 1 1 General B Regulations 3 Liability Cont d M b The liability of the Company for damages arising out of mistakes omissions interruptions T delays errors or defects in transmission or failures or defects in facilities furnished by the Company occurring in the course of furnishing service or other facilities and not caused by the negligence of the customer or of the Company in failing to maintain proper standards of maintenance and operation and to exercise reasonable supervision shall in no event exceed an amount equi
304. where the calls are billed to 1 The called party as a collect call and the charge is accepted by the called party This does not apply if the called station is a coin telephone In this case the charge may be accepted by must be billed to a calling card number or a third number otherwise the called station must originate a new call 2 A third telephone number except for coin The third number must be an authorized telephone number as determined by the Company 3 An authorized Company calling card or special billing number D Payment Arrangements The customer is responsible for payment of all charges for service furnished due on receipt of the bill M Material now appearing on this page previously appeared in Section 12 of Tariff S C C No 3 Issued May 11 2012 Effective May 25 2012 Darlene N Terry Manager Tariffs 5454 West 110th Street Overland Park Kansas 66211 TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All Section No 21 Sheet No 10 Amendment No Original 21 MESSAGE TOLL TELEPHONE SERVICE 21 2 Standard Service Offerings 21 2 1 Two Point Message Telecommunication Service Cont d E Handicapped Persons Discount A rate reduction of Dial Station to Station calls originating from a teletypewriter TTY or similar device of a certified hearing or speech impaired customer s residential line to any other teletypewriter or similar device with the same LATA in thi
305. will be assessed on an individual case basis 38 Where facilities permit the Customer may request avoidance of any point in the interoffice facilities and or local loop facilities and or the central offices serving the 9 1 1 system Additional charges for facilities or the construction and provision thereof will be the responsibility of the Customer and will be assessed on an individual case basis 39 Secondary PSAPs that are not equipped to display Automatic Number Identification on compatible customer premises equipment will receive calls on a transfer basis over the exchange network or the customer may subscribe to additional 9 1 1 Transport Service 40 Information obtained when purchasing customer records may only be used for the single purpose of the provision of 9 1 1 Service 41 One node port is required per Public Safety Answering Point PSAP served 42 When the Selective Ringing SR feature is purchased the 9 1 1 Customer must also purchase SR In and Out trunks 43 Database updates are made on an as occurred basis within the time period specified in the contract between the Company and the Customer In the event that no time period is specified the Company will make the updates by the end of the second business day following the date of the change or notification of that change Updates are made for additions deletions moves or changes of an end user which affect the database Database listings are made on an as nee
306. wing conditions a The N11 subscriber will subscribe to adequate telephone facilities initially and subsequently as may be required to adequately handle calls to N11 without impairing the Company s general telephone service or telephone plant The N11 subscriber is responsible for obtaining al necessary permission licenses written consents waivers and releases and all other rights from all persons whose work statements or performances are used in connection with the service and from all holders of copyrights trademarks and patents used in connection with said service The N11 subscriber will be liable for and will indemnify protect defend and save harmless the Company against all suits actions claims demands and judgements and all costs expenses and counsel fees incurred on account thereof arising out of and resulting directly or indirectly from the service or in connection therewith including but not limited to any loss damage expense or liability resulting from any infringement or claim of infringement or any patent trademark copyright or resulting from any claim of liable and slander Suspension of N11 Service is not allowed The N11 subscriber will respond promptly to any and all complaints lodged with any regulatory authority against any service provided via N11 If requested by the Company the N11 subscriber will assist the Company in responding to complaints made to the Company concerning the subscriber s N11 ser
307. xcept for willful or wanton misconduct C Rates Nonrecurring Charge Initial Setup Per Host Switch and or Stand Alone Switch 300 00 C Subsequent Changes Per Host Switch and or Stand Alone Switch 50 00 C Issued 7 25 06 Applicable to bills rendered on and after 08 03 06 Authorization by Order No Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc Exchange All New Mexico Section No _ 34 Sheet No __1 Amendment No 1 RESIDENCE CUSTOMER REFERRAL PROGRAM A Terms and Conditions N aie Existing residence customers may be eligible for a one time 50 bill credit when they submit a referral via the Company s Internet website that results in the establishment of a new customer account for service that includes residential local exchange service To be eligible referred customers must establish a new customer account for service that includes residential local exchange service and provide the Company with the billing account number of the Company s existing referring customer who generated the on line referral under this program Once confirmed this one time 50 bill credit will be applied to the referring customer s account within sixty days This bill credit is limited to one bill credit per customer referral and unused credits will roll over to future months Each customer is limited to a maximum of 600 in referral credits per calendar year New residence customers may be eligible for a 10 bill credit
308. y Calling 1 25 1 25 1 No charge will be made if one or more Custom Calling Services are installed at the time the work is done for which a nonrecurring charge is made 2 Not available on key systems with trunk hunting 3 Not available to pay phone and PBX customers 4 Requires Caller ID and Call Waiting 5 This feature requires Call Waiting 6 Usage Sensitive Features do not carry a monthly rate The customer is charged each time the feature is activated The total monthly charge for Usage Sensitive Features with the exception of Call Trace will not exceed 6 00 7 All features may not be available in all exchanges 8 offered 9 Grandfathered to existing customers at existing locations Issued 06 15 2012 Applicable to bills rendered on and after 7 1 12 Authorization by Order No Letter The Nonrecurring Charge will be waived the first ninety 90 days new Custom Calling Services are TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All Section No _18 Sheet No _1 Amendment No _ 1 DIRECTORY LISTINGS A GENERAL 1 One primary listing which will include the name address and telephone number of the individual organization firm or corporation for whom the service has been contracted will be furnished at no charge Listings must conform to the Telephone Company s specifications The length of a listing may be limited by the use of abbreviations where the clarity of
309. y dial or Tone Dial service but are not available with semi public telephone service Each customer to Custom Calling Services agrees to release indemnify and hold harmless the Company its employees and agents from any and all loss claims demands suits or other action or from any liability whatsoever whether suffered made institutes or asserted by the customer or any other party or person for any business loss damage or destruction of any property whether owned by the customers or others arising out of the use of the Custom Calling features offered in this Section Features 1 Call Waiting Provides a tone signal to indicate to the customer who is using his her telephone that another call is waiting on the line The customer may answer the incoming call by placing the original call on hold and may alternate between calls This feature is not available with key system service or Private Branch Exchange Service 2 Speed Calling Permits the customer to establish a group of eight or thirty separate seven or eleven digit telephone numbers which may then be called by keying abbreviated codes rather than the complete telephone number 3 Call Forwarding Permits customers to have all incoming calls to their telephone automatically transferred to another seven or eleven telephone number of their choosing In addition to the charge specified herein any applicable long distance charges will apply to calls forwarded from the customer s te
310. y of the calls The entity that has been granted authorization to use the N11 abbreviated dialing code will be responsible for providing any announcements and services to the callers 4 Directory listings may be provided for N11 services under the terms conditions and rates specified in Section 18 of this tariff 5 The N11 subscriber is restricted from selling or transferring the N11 code to an unaffiliated entity either directly or indirectly 6 Calls to the N11 code that translate to a disconnected number will be routed to intercept for a maximum of 60 days when the N11 provider is a Company subscriber 7 Disputes regarding geographic coverage by two or more N11 subscribers will be referred to the New Mexico Public Regulation Commission 8 Only asingle seven or ten digit local number or a single ten digit toll free number may be used as the point to point number 9 The N11 subscriber should work separately with cellular or wireless companies to ascertain whether cellular or wireless customers will be able to reach referral services provided by dialing N11 N Issued 12 20 05 Applicable to bills rendered on and after 01 01 06 Authorization by Order No Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All New Mexico Section No _ 33 Sheet No 3 Amendment No Original N11 ABBREVIATED DIALING CODES B Terms and Conditions Cont d 10 N11 will be provided under the follo
311. y person corporation or other entity for any loss or damage caused by any act or omission by the Company or any of their employees directors officers contractors or agents in the design development installation maintenance or provision of any aspect of 9 1 1 Service other than Company acts or omissions constituting reckless willful and wanton misconduct However in no event shall the Company s liability to any person corporation or other entity for any loss or damage exceed an amount equal to the prorated allowance of the tariff rate for the service or facilities provided to the 9 1 1 Customer for the time such interruption to service or facilities continues after notice by the 9 1 1 Customer to the Company No allowance shall be made if the interruption is due to the negligence or willful act of the 9 1 1 Customer The 9 1 1 Customer shall indemnify and hold harmless the Company from any damages claims causes of action or other injuries whether in contract tort or otherwise which may be asserted by any person business governmental agency or other entity against the Company as a result of any act or omission of the Company or 9 1 1 Customer or any of their employees directors officers contractors or agents except for Company acts of gross negligence or willful or wanton misconduct in connection with designing developing adopting implementing maintaining or operating any aspect of the 9 1 1 Service or for releasing subscriber inf
312. y rate for the number of Centrex station lines that are disconnected under contract or 2 Pay termination charges as described in a above on the number of Centrex station lines disconnected 9 Reduction Waiver of service establishment charges may be offered as follows At the Telephone Company s discretion the following non recurring service establishment charges may be reduced or waived during promotional campaigns a Nonrecurring service establishment charges per system and per line charges as provided in paragraph B 1 b b Nonrecurring service establishment charge for OutWATS Simulated Facility Group Automatic Flexible Routing Overflow Hunting Arrangements paragraph B 5 a 10 All exchange lines in a Centrex group must have the same billing arrangement either flat rate or measured service where offered Issued 05 29 98 Applicable to bills rendered on and after _05 19 98 Authorization by Order No __ 98 148 TC Letter TELEPHONE RATE FILE CenturyTel of the Southwest Inc d b a CenturyTel Exchange All Section No _9 Sheet No 10 Amendment No CENTREX SERVICE C Regulations and Conditions Cont d 11 12 15 Intercom calls between lines in a Centrex group are not subject to local measured service where offered When used with Call Forwarding or Call Transfer the Centrex customer is responsible for the payment of the applicable toll charge for each billable call connected over t
313. y serving Central Office b If ISDN is available from a customer s normal serving central office the customer must accept service from that office and ISDN Foreign Central Office Foreign Exchange is available at an additional fee to the customer C If ISDN is not available from a customer s normal serving central office the Company may choose at the Company s discretion to provide service from an alternate or foreign ISDN capable central office determined by the Company d If this office is within the calling scope Extended Area Service EAS of the exchange where the customer is served no additional charges will apply for the transport between those two exchanges in order to provide the service However if they are not in the same EAS area then additional FX and or transport charges will apply e When ISDN PRI service is provided from another central office the customer will utilize the feature availability and dialing plan associated with that central office Effective 01 28 1 1 this service is limited to existing facilities in service at existing locations for current customers Current customers may migrate existing services to Integrated Services Digital Network Primary Rate Interface ISDN PRI Business Service as specified elsewhere in this section at any time without incurring any Nonrecurring Charges or Service Charges TDP customers may migrate existing services without incurring termination liability charges when t
314. yTel of the Southwest Inc d b a CenturyTel Exchange All New Mexico Section No _1 Sheet No _ 9 Amendment No _0 EXCHANGE RATES LINE TRUNK HUNTING SERVICE N General 1 Rates Line Hunting Service provides a feature where a group of telephone numbers are linked together so that if any one number in the group is busy when called subsequent numbers are searched until an idle telephone number is connected When a hunt number is dialed the Central Office equipment will connect the call to that line If that line trunk is busy the Central Office equipment hunts for the first available idle line trunk in sequence behind that line trunk When the first idle line trunk is found the call rings through on that line trunk The Central Office will continue hunting through the sequence until it has searched through the entire group Should all of the lines trunks in that group be busy the Central Office equipment will return a busy signal to the caller This offering is for terminal line trunk hunting Customized hunting may be provided when technically feasible and the proper equipment is available When the hunt feature is to be added to lines trunks and no other service order related work is being performed on that line trunk then service order charges will apply Service charges apply as follows Monthly Non Recurring Rate Charge Line Trunk Hunting per Line Trunk 2 00 5 00 N Issued 02 18 08 Authorization by

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