DIGIPASS USER MANUAL - Reģionālā investīciju banka
Contents
1. to suspect that the PIN Code has become known to third parties the PIN Code is to be changed immediately In order to change the PIN Code turn on the DIGIPASS device enter the PIN Code then press lt 4 ON OFF button and keep it down for a few seconds until the message NEW PIN appears on the device display Enter the new PIN Code and when the message PIN CONF appears on the displey enter the new PIN Code repeatedly to confirm When the PIN Code has been changed successfully the message NEW PIN CONF will appear on the device display XI 01 Version 02 Access A VL No V 19 Valid from 21 12 2009 7 8 Customer Activities DIGIPASS displey messages lt ON OFF Button PIN Enter a valid PIN code Access Code has been generated APPLI Press lt ON OFF button for 2 seconds NEW PIN the new PIN Code Enter a PIN Code consisting of 5 digits individual Customer s PIN Code PIN CONF confirmation of the PIN Code consisting of 5 digits NEW PIN CONF PIN Code has been Enter the new PIN Code repeatedly confirmed 3 5 Entering the incorrect code and blocking the DIGIPASS If an incorrect PIN Code is entered a fault message appears on the displey FAIL If the incorrect PIN Code has been entered repeatedly and the DIGIPASS device turns off then on turning the DIGIPASS on a message FAIL N will appear where N denotes the2. DIGIPASS User Manual O INVEST CIJUBANKA DIGIPASS USER MANUAL JSC Re ion l invest ciju banka Customer Info Service 371 67 359 000 Tel 371 67 508 989 fax 371 67 508 988 Adress 2 J Alunana Street Riga LV 1010 http www rib lv e mail banka Orib lv XI 01 Version 02 Access A VL No V 19 Valid from 21 12 2009 1 8 CONTENTS 1 INFORMATION ABOUT DIGIPASS jwisccccssssssssscssscssssoscscscosssssescccosnsesasescosossonsnscacesosnscncacsosessessscscscsnsencaceosss 2 2 FIRST USE OF THE DIGIPASS INPUT AND CHANGE OF THE PIN CODE 0 scccssssccesssceecsceees 3 3 USAGE OF THE DIGIPASS scssssscisssssascscessensccceunsvssescescnsceccvsvesecesoosesesecessucesestosececnsvscencebensoscosavenessecsvencnececoevs 4 3 1 ACCESS CODE FOR ENTERING THE INTERNET BANK cccccccccsessssssceececescsseecsecececeeueeeeececeeseseseseseeseneseceeeesees 4 3 2 AUTHORISATION CODE FOR SENDING ORDERS csccsessssesesseecesssseesesseccssscecseseccessssceseseeseesscecesessecessseeeesaes 4 3 3 GENERATION OF SIGNATURE WHEN SENDING DOCUMENTS VIA FAX OR ENTERING ORDER BY PHONE 5 3 4 CHANGE OF THE PIN CODE nennir inina eE EEEE EA E ara ra EEEa 7 3 5 ENTERING THE INCORRECT CODE AND BLOCKING THE DIGIPASS sadis a 8 1 INFORMATION ABOUT DIGIPASS DIGIPASS is a Customer identification and document signature instrument using remote account management means Internet bank fax etc It
3. anadian 124 LVL Latvian lat 428 dollar CHF Swiss franc 756 NOK Norwegian krone 578 Note 3 XI 01 Version 02 Access A VL No V 19 Valid from 21 12 2009 6 8 A modified Beneficiary s account number as the meaning for the BENEFICIARY field is entered as follows e Ifthe account number contains no more than 6 digits and digits only then the entire account number is entered into the device e Ifthe account number contains over 6 symbols then the last 6 digits are entered into the device e If the beneficiary s account number contains other sign symbols dashes commas letters Roman numerals besides digits then these symbols are discarded and the remaining digit or its last 6 digits is entered Example Beneficiary s Account Number Modified Beneficiary s Account Number 00 022 0010 220010 778899 112233445566778899 there are more than 6 digits the last six are to be used for the key 31K2D2984 58 7M5 11 587511 symbols other than digits are discarded the last six digits are left for the key 400000 LV33RIBR000000740N0000 symbols other than digits are discarded the last six digits are left for the key 111 For orders for transactions in financial instruments the last 6 digits of the Beneficiary s Account Number are to be used 3 4 Change of the PIN Code If you have accidentally disclosed your PIN Code to somebody or if there are grounds
4. f the PIN Code From now on whenever you turn on the device you will have to enter the PIN Code that you have selected XI 01 Version 02 Access A VL No V 19 Valid from 21 12 2009 3 8 A combination of digits which is not easy to guess is to be used for a PIN Code It is prohibited to use such codes as 11111 99999 12345 and other similar codes that can be easily remembered Please memorise your PIN Code and do not write it down The PIN Code must in no case be kept together with the DIGIPASS device Employees of the Bank will never ask you to reveal your PIN code or email it 3 USAGE OF THE DIGIPASS 3 1 Access Code for entering the Internet bank In order to connect to the Internet bank please use Web address www banknet lv Type your User Code and Password Access Code or DIGIPASS Code in the relevant fields of the page Example Lietot ja kods f4soo00 ti lt C CCWC Parole vai tt O DIGIPASS kods essees ts Piesl gties Illustration 1 In order for the DIGIPASS to generate the Access Code you need to do the following Customer Activities DIGIPASS display messages Button lt ON OFF PIN Enter PIN Code APPLI es Butoni An 8 digit Authorisation Code is being generated The 8 digits shown in the display are the Authorization Code for the commenced communication session with the Bank Please enter the code
5. f the generated code is not designed for repeated use Q In case of unauthorised use the DIGIPASS is blocked on the third attempt to enter the incorrect PIN Code Q DIGIPASS uses a lithium battery operational for 2 to 3 years depending on the frequency of use Upon exhaustion of the battery the DIGIPASS user should turn to the Bank to change the device 2 FIRST USE OF THE DIGIPASS INPUT AND CHANGE OF THE PIN CODE The PIN Code 5 digits is a combination of digits by means of which the user enters a code for accessing the DIGIPASS The PIN Code is demanded upon pressing the lt ON OFF button It is PROHIBITED to reveal this combination of digits to ANYONE including employees of the Bank The DIGIPASS received at the Bank must be turned on at the presence of an employee of the Bank and the initial PIN Code must be changed after which the DIGIPASS must be turned on again using the new PIN Code When the device is turned on the initial PIN Code issued by the Bank is to be entered Once this is done the device will require you to enter a new PIN Code message NEW PIN will light up on the display This serves as proof that the device has not been used by anyone before you and that the generated authorisation codes are absolutely safe to use Please enter the new PIN Code and repeat it when PIN CONF appears on the display thus confirming your choice Message NEW PIN CONF will appear on the device display upon successful input o
6. in the appropriate window see ill 1 Once generated the Access Code is operative for 30 minutes 3 2 Authorisation Code for sending orders Any order sent to carry out an operation at the Internet bank is to be confirmed using an Authorisation Code for sending orders which will be requested on pressing the Send button in XI 01 Version 02 Access A VL No V 19 Valid from 21 12 2009 4 8 the Internet bank Data input into the DIGIPASS device may be done only after the appearance of two 6 digit symbols on the monitor screen Example Apstiprin juma veids DIGIPASS Kods 1 862994 Kods 2 137115 Illustration 2 Dati Digipass koda ener anai DIGIPASS kods In order for the DIGIPASS to generate this code you need to do the following Customer Activities DIGIPASS displey messages Button lt ON OFF PIN Enter PIN code APPLI Press Button 2 1 Enter Code 1 as seen in the relevant IB window 2 Enter Code 2 as seen in the relevant IB window sate SE ET The reply generated by the device is the Authorisation Code for executing your order at the Bank Please enter the reply in the relevant IB window ill 2 If you have made a mistake during the data input the last incorrect digit may be deleted by pressing the lt 4 ON OFF button on the device or you can alte
7. is an electronic device generating a unique test key a combination of digits replacing customer identification by signature and seal Customer means a natural or legal person whose account s is are used by one or more users IB means the Internet bank In order to enable you to manage your account and receive information on its state the Bank offers you DIGIPASS PRO260 a digital signature generation device DIGIPASS is a small electronic device externally resembling a calculator Liquid Crystal Display a DIGIPASS is turned on by pressing the lt ON OFF button Pressing this button repeatedly turns the DIGIPASS off 1 1 nk XI 01 Version 02 Access A VL No V 19 Valid from 21 12 2009 2 8 a DIGIPASS turns off automatically if no button is pressed within 25 30 seconds This means that generating a new Access Code is recommended only shortly before the actual use of the Access Code a All DIGIPASS functions can be accessed on entering a 5 digit PIN Code The Customer is informed of the initial PIN Code at the time of issue of the DIGIPASS and the Customer is obliged to replace by himself as described in Section 2 of this Manual the initial PIN Code with a PIN Code of individual choice a The generated identification and signature codes are unpredictable they never reoccur and depend on the time of their generation and the serial number of the device Once verified by the Bank the meaning o
8. number of PIN Codes entered incorrectly in succession If you are confident that you remember your PIN Code then you have to do the following Customer Activities DIGIPASS displey messages lt ON OFF Button FAIL 1 or FAIL 2 Press 4 ON OFF button PIN Enter the PIN Code APPLI If you have forgotten your PIN Code and entered the PIN Code incorrectly three times in succession then a message FAIL3 or lock pin will appear on the display which means that DIGIPASS has been blocked When you turn the DIGIPASS on again a message lock pin and a combination of digits will appear on the display in which case you will have to go to the Bank or its representative to replace the DIGIPASS XI 01 Version 02 Access A VL No V 19 Valid from 21 12 2009 8 8
9. rnatively turn the device off to quit the signature generation mode 3 3 Generation of signature when sending documents via fax or entering order by phone In order for the DIGIPASS to generate this code you need to do the following The sum may not exceed 999999 cash units Customer Activities DIGIPASS screen messages Button lt ON OFF PIN Enter PIN Code APPLI Press Button 3 ae Enter sum see Note 1 1 1234 or 001234 XI 01 Version 02 Access A VL No V 19 Valid from 21 12 2009 5 8 Press lt ON OFF button down until the DIGIPASS displey message changes Enter currency code see Note 2 1 840 or 000840 Press lt ON OFF button down until the DIGIPASS displey message changes Enter beneficiary s account number see Note 3 a An 8 digit Authorisation Code is being 6 digit code generated only orders for transactions in financial instruments may be entered by phone Note 1 The SUM is to be entered without decimal fractions i e without cents kopecks santims and without rounding off the sum Example 100 25 only the number 100 is typed in For orders for transactions in financial instruments the total sum is to be entered Note 2 CURRENCY CODE is to be selected from the table below dollar rouble CAD C
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