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BASIC USER`S GUIDE
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1. 66 Pull the duplex tray completely out of the machine 3 Pull the jammed paper out of the machine or the duplex tray Troubleshooting O Make sure that no paper remains under the machine Put the duplex tray back in the machine 67 If you are having difficulty with your machine If you think there is a problem with your machine check the chart below and follow the troubleshooting tips Most problems can be easily resolved by yourself If you need additional help the Brother Solutions Center offers the latest FAQs and troubleshooting tips Visit us at http solutions brother com Check the chart below and follow the troubleshooting tips Copy difficulties Difficulties Suggestions Vertical black line appears in Black vertical lines on copies are typically caused by dirt or correction fluid on the copies glass strip or the corona wire is dirty See Cleaning the scanner glass on page 45 and Cleaning the corona wire on page 46 Copies are blank Make sure you are loading the document correctly See Using the automatic document feeder ADF For DCP 7065DN on page 21 or Using the scanner glass on page 22 Printing difficulties Difficulties Suggestions Poor print quality See Improving the print quality on page 73 No printout Check that the machine is plugged in and the power switch is turned on Check that
2. QO If you were able to remove the drum unit and toner cartridge assembly and the jammed paper you have cleared the paper jam Put the drum unit and toner cartridge assembly back into the machine and close the front cover If the machine does not start printing automatically press Start 8 Close the scanner cover 64 Troubleshooting If you could not pull the jammed paper Put the paper tray back into the out of the output tray opening as shown machine If you have removed the in step take the paper tray jammed paper you have cleared the completely out of the machine paper jam aH Note If the LCD shows a Jam Inside message check if there is a torn piece of paper inside the machine and drum unit by following the instructions in steps to O e If you turn off the machine while the LCD shows a Jam Inside message the machine will print incomplete data from your computer Pull the jammed paper out of the paper tray opening 65 Paper is jammed in the Duplex Tray If the LCD shows Jam Duplex follow these steps Leave the machine turned on for 10 minutes to cool down A CAUTION AN or SURFACE After you have just used the machine some internal parts of the machine will be extremely hot When you open the front or back cover back output tray of the machine DO NOT touch the shaded parts shown in the illustration If you do this you may burn yourself
3. Troubleshooting Examples of poor print quality Recommendation pa lt x oO Ts mi Envelope creases E Make sure that the two green envelope levers inside the back cover are pulled down when you print the envelope Note When you have finished printing open the back cover and reset the two green levers back to their original position 79 Examples of poor print quality Recommendation Poor fixing m Open the back cover and make sure that the two green envelope levers on the left and right hand sides are in the up position m Choose Improve Toner Fixing mode in the printer driver See Other Print Options for Windows or Print Settings For Macintosh in the Software User s Guide If this selection does not provide enough improvement select Thicker Paper in Media Type settings 80 Troubleshooting Examples of poor print quality Recommendation Pe ee ABCDEFGH abcdefghijk ABCD abcde 01234 Curled E Choose Reduce Paper Curl mode in the printer driver when you do not use our recommended paper See Other Print Options for Windows or Print Settings For Macintosh in the Software User s Guide E Turn the paper over in the paper tray and print again Excluding letterhead paper If the problems remains switch the Anti Curl Levers as follows 0 Open the back cover Lift the lever 1 and
4. You can choose the file type from the pull down list You can enter the file name you want to use for the document You can save the file to the default folder or choose your preferred folder by clicking the al Browse button You can choose a scanning resolution from the Resolution pull down list You can choose the document size from the pull down list Q click ox 30 How to scan to a computer Scanning using the SCAN key Load your document See How to load documents on page 21 Press SCAN Press A or to choose Scan to PC Press OK Press A or to choose File Press OK For Network users Press A or to choose the destination computer you want to send to Press OK If the LCD prompts you to enter a PIN number enter the 4 digit PIN number for the destination computer using the dial pad on the control panel Press OK Press Start The machine starts the scanning process EA Note Choose the scan mode you want Scan to E mail Scan to PC Image Scan to PC OCR Scan to PC e File Scan to PC 31 Routine maintenance Replacing the consumable items The machine will indicate when it is time to replace the consumable items See Replacing the toner cartridge on page 33 and Replacing the drum unit on page 39 To avoid any inconvenience you may want to buy spare consumable items before the machine stops printing Toner cartridge Drum unit See Replacing
5. E To visit our website for original Brother Supplies http www brother com original click Supplies Information E To access the Brother CreativeCenter http www brother com creativecenter for FREE photo projects and printable downloads click Brother CreativeCenter E To return to the main page click Back or if you have finished click Exit Accessing Brother Support Macintosh You can find all the contacts you will need such as Web support Brother Solutions Center on the Installation CD ROM Double click the Brother Support icon The following screen will appear 8 00 Brother Support Brother Support Presto PageManager we Download the Presto PageManager installer Access to the internet is required vA On Line Registration Brother offers easy on line registration for your machine that will ensure your to technical support and updates To register just click the button and you will be linked to the Brother Product Registration Web Page Eose E To download and install Presto PageManager click Presto PageManager E To register your machine from the Brother Product Register Page http www brother com registration click On Line Registration E For the latest news and product support information http solutions brother com click Brother Solutions Center E To visit our website for original Brother Supplies http www brother com original
6. Note Laser Electrophotography by semiconductor laser beam scanning For DCP 7055 DCP 7057 16 MB For DCP 7060D DCP 7065DN DCP 7070DW 32 MB 16 characters x 2 lines 220 240 V AC 50 60Hz Peak 1080 W Copying 2 Approx 445 W at 25 C Ready Approx 55 W at 25 C For Wireless models WLAN On Sleep Approx 2 8 W WLAN Off Deep Sleep Approx 1 0 W For non Wireless models Deep Sleep Approx 0 9 W All figures stated above except Peak are average figures 1 USB connection to PC 2 96 When making a copy from one sheet Dimensions Weight DCP 7065DN Specifications 405 mm 398 5 mm gt DCP 7055 DCP 7057 DCP 7060D DCP 7070DW 405 mm With Consumables 398 5 mm gt For DCP 7055 DCP 7057 9 8 kg For DCP 7060D 10 1 kg For DCP 7065DN 11 4 kg For DCP 7070DW 10 3 kg 97 Noise level Sound power Operating Standby Sound pressure For DCP 7055 DCP 7057 LWAd 6 60 B A For DCP 7060D DCP 7065DN DCP 7070DW LWAd 6 40 B A 2 For DCP 7055 DCP 7057 LWAd 4 30 B A For DCP 7060D LWAd 4 27 B A For DCP 7065DN DCP 7070DW LWAd 4 22 B A Operating Printing LPAm 53 dB A Standby 1 Measured in accordance with ISO 9296 2 LPAm 30 dB A
7. Routine maintenance WARNING IMPORTANT To prevent damage to the machine from static electricity DO NOT touch the electrodes shown in the illustration DO NOT put a toner cartridge into a fire It could explode resulting in injuries DO NOT use cleaning materials that contain ammonia alcohol any type of spray or any type of flammable substance to clean the outside or inside of the machine Doing this may cause a fire or electrical shock See To use the product safely in the Safety and Legal booklet for how to clean the machine e Handle the toner cartridge carefully If toner scatters on your hands or clothes immediately wipe or wash it off with cold water We recommend that you place the drum unit and or the toner cartridge on a clean flat surface with a sheet of disposable paper or cloth underneath it in case you To avoid print quality problems DO NOT touch the shaded parts shown in the illustrations 41 Note If you choose not to return your used consumable please discard the used consumable according to local regulations keeping it separate from domestic waste If you have questions call your local waste disposal office See EU Directive 2002 96 EC and EN 50419 in the Safety and Legal booklet Unpack the new drum unit IMPORTANT To avoid print quality problems DO NOT touch the shaded parts shown in the illustrations Unp
8. Using the scanner glass ceeeeeeeeeeeeeeee eee eeeeaeeeeeeeeaaeeeeseeecaeeeeseeenaeeeeetenaaes 22 4 Making copies 24 HOW tO CODY aa aaa a a decease uanseaanddchedecs E aa aA 24 SLOP COPVINGicdaceccssaisdesess aed daccansedacerdansaeasedcaranencdeas vosuasuls aa AE iaa 24 COPY SCUINGS ria ceccsceaiccacesses dtcccan aden cedaweaad cgacansiaaiceds a aaa aAA a 24 5 How to print from a computer 25 Printing a documen sais scconctesst ces nnan a E reeset deveneedeaseesiees 25 6 How to scan to a computer 26 Scanning a document as PDF file using ControlCenter4 Windows 26 Changing the SCAN key settings 2 00 0 ceeceeceeeeeeeeecneeeeeeeceeeeeeeaeeeeeeetneeeeeees 29 Before scanning eseninerenass i E E ices 29 SCAN key setings nea EE E A E S 29 Scanning using the SCAN key ssssssssesrrrassesnnaensnsnnaseernnnaatannnaaanennaaantannaaenena 31 A B Cc Routine maintenance 32 Replacing the consumable itOMS cccecceeceeeeeeeeeeeeeeeeneeeeeeeenaeeeeeeeenaeeeeeeeeaaees 32 Replacing the toner Cartridge ecceeeeeeeeeeeeeeeeeeeeeeteteeeeeeeeeeeeeeetieeeeerenea 33 Replacing the arum Unt 2 04 sxtccecensvaeceveres paacde dav eina Nn EEA AE 39 Cleaning the Machine cceseccdceceteeededecereeecdeccetbsnsddaeetndedeneetaneddecetbeedddeaerbed 44 Cleaning the outside of the machine 000 0 eeeeceeeeeeeteeteeeeeeteeeeeeeeteeneaeeees 44 Cleaning the Scanner Glass 200 c ccccieeeecceeteeeeeccnetenecedenetened
9. position A m The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 39 m The toner cartridge may be damaged Put in a new toner cartridge See Replacing the toner cartridge on page 33 E The fuser unit may be contaminated Call your Brother dealer E The toner cartridge may be damaged Put in a new toner cartridge See Replacing the toner cartridge on page 33 m The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 39 m Check if the Toner Setting in Replace Toner is set to Continue Continue mode See Toner settings in Chapter 1 of the Advanced User s Guide m Make sure that a torn piece of paper is not stuck inside the machine blocking the scanner Page skewed Em Make sure that the paper or other print media is loaded correctly in the paper tray and that the guides are not too tight or too loose against the paper stack E Set the paper guides correctly See Loading paper on page 9 E f you are using the manual feed slot see Loading paper in the manual feed slot on page 11 E The paper tray may be too full See Loading paper on page 9 m Check the paper type and quality See Acceptable paper and other print media on page 17 E Check for loose objects such as torn paper inside the machine m Verify that the two green envelope levers inside the back cover are set to the same position m Verify that the two grey Anti
10. 255 DNS server Secondary 000 255 000 255 000 255 000 255 9 APIPA On Automatically are allocates the IP address from the link local address range 0 IPv6 On Enable or Disable the ii IPv6 protocol If you ce want to use the IPv6 protocol visit http solutions brother com for more information 2 Setup You can configure Wizard your print server 3 WPS AOSS You can easily configure your wireless network settings using the one button push method 4 WPS w PIN Code You can easily configure your wireless network settings using WPS with a PIN code See Network User s Guide g The factory settings are shown in Bold with an asterisk 93 Chapter C Level 1 Level 2 Level 3 Level 4 Options Descriptions 4 Network 2 WLAN 5 WLAN 1 Status Active 11b You can see the current wireless For Continued SERTUS Active 11g network status DCP 7070DW f Wired LAN Continued Active WLAN OFF AOSS Active Connection Fail 2 Signal Strong You can see the current wireless Medium 5 network signal Weak strength None 3 SSID You can see the current SSID 4 Comm Mode Ad hoc You can see the current Infrastructure are Communication Mode 6 MAC Shows the MAC Address address of the machine 7 Set to 1 Reset Restore the wireless Default network settings to Z2 BxKit factory default 8 WLAN
11. Advanced User s Guide E The factory settings are shown in Bold with an asterisk Level 1 Level 2 Level 3 Options Descriptions Page 3 Printer 1 Print 1 Internal E Prints a list of the See 2 Options Font machine s internal For fonts DCP 7070DW i 2 Configuratio Prints a list of the n machine s printer settings 3 Test Print Prints a test page 2 Duplex off Enables or disables duplex printing You On ong Edge can also choose long On Short Edge edge or short edge duplex printing 3 Reset 1 Reset Restores the printer Printer EE settings to the original factory default settings 1 2 See Advanced User s Guide See Software User s Guide g The factory settings are shown in Bold with an asterisk 88 Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions 3 Network 1 TCP IP 1 Boot Auto Chooses the Boot Method method that best For hes suits your needs DCP 7065DN y RARP BOOTP DHCP 2 IP Address 000 255 000 255 000 255 000 255 Enter the IP address 3 Subnet 000 255 000 255 Enter the Subnet Mask 000 255 000 255 mask 4 Gateway 000 255 000 255 Enter the Gateway 000 255 000 255 address 5 Node Name BRNXXXXXXXXXXXX Enter the Node name 6 WINS Auto Chooses the WINS fi configuration mode Contig Static 9 See Network User s Guide g
12. Curl Levers inside the back cover are set to the same position E If the problem only occurs during duplex printing check for torn paper in the duplex tray verify that the duplex tray is inserted completely and verify that the back cover is closed completely 77 Examples of poor print quality Recommendation ABCDEFGH abcdefghijk ABCD abcde 01234 Curled or wavy Check the paper type and quality High temperatures and high humidity will cause paper to curl See Acceptable paper and other print media on page 17 E f you do not use the machine often the paper may have been in the paper tray too long Turn over the stack of paper in the paper tray Also fan the paper stack and then rotate the paper 180 in the paper tray E Open the back cover face up output tray for the machine to eject printed pages onto the face up output tray Choose Reduce Paper Curl mode in the printer driver when you do not use our recommended paper See Other Print Options for Windows or Print Settings For Macintosh in the Software User s Guide ABCDEFGH abcdefghijk ABCD abcde 01234 Wrinkles or creases E Make sure that the paper is loaded correctly See Loading paper on page 9 E Check the paper type and quality See Acceptable paper and other print media on page 17 E Turn over the stack of paper in the tray or try rotating the paper 180 in the input tray 78
13. Level 4 Options Descriptions Page 1 General 2 Ecology 2 Sleep Range varies Conserves power See 1 Setup Continued Time ee on Continued 003Min 3 LCD Adjusts the contrast Contrast E M of the LCD 00800 4 Replace Continue The machine will Toner Stop stop printing until you replace the toner cartridge 5 Reset 1 411 A Reset Restores the 83 P foe te DGF TU95 eee s DCP 7057 oe and DCP 7060D 5 Reset 1 Network A Reset Restores the machine s network ro Y Exit settings to the DCP 7065DN g original factory and default settings DCP 7070DW gs 2 Al1 A Reset Restores all the Settings V Exit machine s settings to the original factory default settings 0 Local Choose your Allows you to change 8 Language language the LCD language for your country 1 See Advanced User s Guide g The factory settings are shown in Bold with an asterisk 87 Level 1 Level 2 Level 3 Options Descriptions Page 2 Copy 1 Quality Auto You can choose the See 1 Copy resolution for Text your type of Photo document Graph 2 Brightness Adjust the brightness for copies O0s00 3 Contrast Adjusts the contrast for copies 1 See
14. Processor Minimum Recommended Hard Disk Space Supported Supported Operating System Minimum RAM RAM to install PC PC Version Speed ean Ean Software Interface 3 Drivers Applications Functions Windows Intel 256 MB 512MB 50MB N A Printing 10 100 Server Pentium II eae 2003 or equivalent E ornen via 802 11 b g network Windows 64 bit Server Intel 64 or 2003 x64 AMD64 Edition supported print only CPU via network Windows Intel 512 MB 2 GB Server Pentium 4 2008 or equivalent print only 64 bit bis Intel 64 or network AMD64 supported CPU Windows 64 bit Server Intel 64 or 2008 R2 AMD64 print only supported via CPU network Macintosh MacOS X PowerPC 512 MB 1GB 80 MB 400 MB Printing USB Operating 10 4 11 G4 G5 Scanning 10 100 System 10 5 x Intel Core Base Tx Processor Ethernet Wireless Mac OS X Intel Core 1 GB 2 GB 802 11 b g 10 6 x Processor Internet Explorer 6 0 or greater 2 For WIA 1200 x 1200 resolution Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi Third party USB ports are not supported 4 PaperPort 11SE supports Microsoft SP4 or higher for Windows 2000 5 PaperPort 12SE supports Microsoft SP3 or higher for Windows XP and SP2 or higher for Windows Vista and Windows 7 For the latest driver updates visit http solutions brother com All trademarks brand and product names are pro
15. See Acceptable paper and other print media on page 17 Ghost ABCDEFGH E Check the machine s environment Conditions such as high abcdefghijk temperatures and high humidity can increase the amount of A B D background shading See the Safety and Legal booklet 3 idge a b c d e Put in a new toner cartridge See Replacing the toner cartridge 01 234 on page 33 eS es E Putin anew drum unit See Replacing the drum unit on page 39 Grey background E Make sure that you use paper that meets our specifications gt Rough surfaced paper or thick print media may cause this B problem See Acceptable paper and other print media on page 17 E Make sure that you choose the correct media type in the printer driver or in the machine s Paper Type menu setting See Acceptable paper and other print media on page 17 and Basic tab in Chapter 2 of the Software User s Guide Choose Reduce Ghosting mode in the printer driver See Ghost Reduction Setting in Chapter 2 for Windows or Chapter 8 for Macintosh of the Software User s Guide Put in a new toner cartridge See Replacing the toner cartridge on page 33 Put in a new drum unit See Replacing the drum unit on page 39 The fuser unit may be contaminated Call your Brother dealer Toner specks Make sure that you use paper that meets our specifications Rough surfaced paper may cause the problem See Acceptable paper and other print media on page
16. The factory settings are shown in Bold with an asterisk 89 Level 1 Level 2 Level 3 Level 4 Options Descriptions 3 Network 1 TCP IP 7 WINS Primary Specifies the IP For Continued S F 000 255 000 255 arean i DCP 7065DN 000 255 000 255 WINS server Continued Secondary 000 255 000 255 000 255 000 255 8 DNS Server Primary Specifies the IP 00025500055 eee sasondary 000 255 000 255 DNS server Secondary 000 255 000 255 000 255 000 255 9 APIPA On Automatically Bee allocates the IP address from the link local address range 0 IPv6 On Enable or Disable the IPv6 protocol If you orf want to use the IPv6 protocol visit http solutions brother com for more information 2 Ethernet Auto Chooses the Ethernet link mode 100B FD 100B HD 10B FD 10B HD 3 Status Active 100B FD Shows the Ethernet link status Active 100B HD Active 10B FD Active 10B HD Inactive Wired OFF 4 MAC Shows the MAC Address address of the machine 0 Network A Reset Reboot OK Restore all network Reset V Exit i Yes VNo settings to factory default See Network User s Guide A E The factory settings are shown in Bold with an asterisk 90 Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions 4 Network 1 Wired LAN 1 TCP IP 1 Boot Auto Chooses the Boot Meth
17. click Supplies Information General information Control panel overview Chapter 1 DCP 7055 DCP 7057 have the same keys and DCP 7060D DCP 7065DN DCP 7070DW have the same keys Options COPY Job Cancel PRINT Duplex ESS SCAN 1 COPY keys Options You can quickly and easily choose temporary settings for copying These settings include Quality Stack choose number of copies Sort For DCP 7065DN when using the ADF Brightness Contrast Enlarge Reduce Page Layout Number of Copies For DCP 7055 DCP 7057 Use this key to make multiple copies Duplex For DCP 7060D DCP 7065DN DCP 7070DW You can choose Duplex to copy on both sides of the paper 3 PRINT key Job Cancel Cancels a print job and clears it from the machine s memory To cancel multiple print jobs hold down this key until the LCD shows Job Cancel All SCAN key Puts the machine in Scan mode General information TExi Options Duplex Stop Exit COPY Job Cancel f 5 psan Merwork PRINT j SCAN 4 LCD Displays messages to help you set up and use your machine For DCP 7070DW A four level indicator shows the current wireless signal strength if you are using a wireless connection 0 Max 5 Menu keys Menu Lets you access the Menu to program your settings in this machine Clear Deletes entered data or lets you cancel the current setting AtorvY Press to scro
18. defaults T a L md Preferences Image OCR E mail The configuration dialog box appears You can change the default settings File ControlCenter4 ile Type 1 PDF pdf Large File Name 2 f Date Number z CCF 02082011 _xxxx pdf C Show Save As Window Destination Folder 3 C Documents and Settings User My Documents My Pictures Cc Sy Show Folder PreScan Resolution Brightness 4 300 x 300 dpi El Scan Type y 24bit Color Contrast 5 Document Size ELTELT EETEI Letter 8 1 2 x 11 in 215 9 x 279 4 mm Manual multi page scan Cancel Help Choose PDF pdf from the File Type pull down list You can enter the file name you want to use for the document You can save the file to the default folder or choose your preferred folder by clicking the al Browse button 4 You can choose a scanning resolution from the Resolution pull down list 5 You can choose the document size from the pull down list click ox 27 Chapter 6 Click File The machine starts the scanning process The folder where the scanned data is saved will open automatically Control Center 4 Model gt EE j a Choose from the Scan options Image OCR E mail or File By right clicking on a button you can configure the Settings advanced scan settings and set new defaults Ready 28 How to scan to a computer Changing the SCAN key settings Before scanni
19. instructions for Printing and Scanning for DCP 7065DN and DCP 7070DW Instructions are included for Network Scanning and using the Brother ControlCenter utility Network Glossary For DCP 7065DN and DCP 7070DW This Guide provides basic information about advanced network features of Brother machines along with explanations about general networking and common terms Network User s Guide For DCP 7065DN and DCP 7070DW This Guide provides useful information about wired and wireless network settings and security settings using the Brother machine You can also find supported protocol information for your machine and detailed troubleshooting tips PDF file Documentation CD ROM In the Box Table of Contents BASIC USER S GUIDE 1 General information 1 Using the GOCumentathon sarsana N 1 Symbols and conventions used in the documentation 0 ceeeeees 1 Accessing the Advanced User s Guide Software User s Guide and Network User s Guide cccccccceeeeeeceecceecaeeeeeeeeeeeeesaceaaaacaeeeeeeeeeeeteeeeesnneaaeeees 2 Viewing Documentation cece cence ee eeceeee eee eeceeeeeetaeeeeeeetaeeeeeeeeieeeeeeenaaes 2 Accessing Brother Support Windows c ccsc essesessessesessesssesteessssensenenteeen 4 Accessing Brother Support Macintosh ccccccceeeeeeeeeenneeeeeeeeneeeeeeenaeeeeeeeaes 5 Control panel OVErVieW cccccceceeeeeeeeeeeeeeceeaec
20. m The paper is below the maximum to fit the paper size you are loading in paper mark Y Y Y 1 the tray Make sure that the guides are firmly in the slots Overfilling the paper tray will cause paper jams E The side to be printed on must be face down The paper guides touch the sides of the paper so it will feed correctly O Put the paper tray firmly back in the machine Make sure that it is completely inserted into the machine Fan the stack of paper well to avoid paper jams and misfeeds Va DS 10 Loading paper 6 Unfold the support flap 1 to prevent Printing on plain paper or recycled paper from sliding off the face down paper from the manual feed slot output tray Unfold the support flap 1 to prevent paper from sliding off the face down output tray or remove each page as soon as it comes out of the machine Loading paper in the manual feed slot You can load envelopes and special print For DCP 7060D DCP 7065DN media one at a time into this slot Use the DCP 7070DW manual feed slot to print or copy on labels Open the manual feed slot cover envelopes or thicker paper EA Note The machine automatically turns on the Manual Feed mode when you put paper in the manual feed slot 11 Chapter 2 Using both hands slide the manual feed W slot paper guides to the width of the Note paper that you are going to use Remove each printed sheet or envelope immediately t
21. media on page 17 and Basic tab in the Software User s Guide Printouts are too light If this problem occurs when making copies or printing set Toner Save mode to Off in the machine menu settings See Toner Save in Chapter 1 of the Advanced User s Guide E Set Toner Save mode to Off in the Advanced tab in the printer driver See Advanced tab in the Software User s Guide 70 Troubleshooting Network difficulties For DCP 7065DN DCP 7070DW Difficulties Suggestions Cannot print over a wired Network If you are having Network problems see the Network User s Guide for more information Make sure your machine is powered on is on line and is in the Ready mode Print the Network Configuration list to see your current Network settings See Network Configuration List in Chapter 1 of the Advanced User s Guide Reconnect the LAN cable to the hub to verify that the cable and network connections are good If possible try connecting the machine to a different port on your hub using a different cable You can check the current wired network status from the Network control panel menu The network scanning feature does not work Windows It is necessary to set the third party Security Firewall Software to allow Network scanning To add port 54925 for Network scanning enter the information below E In Name Enter any description for example Brother NetScan E In Port number Enter 54925
22. of a blank white sheet of paper See How to copy on page 24 If the problem is not solved the drum unit may have glue from a label stuck on the OPC drum surface Clean the drum unit See Cleaning the drum unit on page 48 The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 39 ABCDEFGH abcdefghijk ABCD abcde 01234 Black toner marks across the page Make sure that you use paper that meets our specifications See Acceptable paper and other print media on page 17 If you use label sheets for laser printers the glue from the sheets may sometimes stick to the OPC drum surface Clean the drum unit See Cleaning the drum unit on page 48 Do not use paper that has clips or staples because they will scratch the surface of the drum If the unpacked drum unit is in direct sunlight or room light the unit may be damaged The toner cartridge may be damaged Put in a new toner cartridge See Replacing the toner cartridge on page 33 m The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 39 76 Troubleshooting Examples of poor print quality Recommendation Black lines down the page Printed pages have toner stains down the page E Clean the corona wire inside the drum unit by sliding the green tab See Cleaning the corona wire on page 46 E Make sure the green tab of the corona wire is at the home
23. of the machine when you turned on the power E Close the fuser cover of the machine E Make sure paper is not jammed inside the back of the machine and then close the fuser cover and press Start Document Jam For DCP 7065DN The document was not inserted or fed correctly or the document scanned from the ADF was too long See Document is jammed in the top of the ADF unit For DCP 7065DN on page 57 or Using the automatic document feeder ADF For DCP 7065DN on page 21 Drum Error The corona wire on the drum unit Clean the corona wire on the drum unit needs to be cleaned See Cleaning the corona wire on page 46 Drum Stop It is time to replace the drum unit Replace the drum unit See Replacing the drum unit on page 39 54 Troubleshooting Error Message Cause Action Duplex Disabled The duplex tray is removed or is not correctly installed Carefully put the duplex tray into the machine until it clicks into place The back of the machine is not closed completely Close the back cover of the machine EL Error The machine has a mechanical problem Open the front cover and close it again Fuser Error The temperature of the fuser unit does not rise to a specified temperature within the specified time The fuser unit is too hot Turn the power switch off wait a few seconds and then turn it on again Leave the machi
24. plastic surface 2 and scanner glass 3 underneath it with a soft lint free cloth moistened with water 45 O Plug the machine s power cord back into In addition to cleaning the scanner glass and glass strip with a soft lint free cloth moistened with water run your finger tip over the glass to see if you can feel anything on it If you feel dirt or debris clean the glass again concentrating on that area You may need to repeat the cleaning process three or four times To test make a copy after each cleaning the electrical socket first connect all cables and then plug in the telephone line cord Turn on the machine Cleaning the corona wire If you have print quality problems clean the corona wire as follows 1 Open the front cover and leave the 46 machine turned on for 10 minutes to cool down Z not SURFACE After you have just used the machine some internal parts of the machine will be extremely hot Wait for the machine to cool down before you touch the internal parts of the machine Routine maintenance Slowly take out the drum unit and toner Clean the corona wire inside the drum cartridge assembly unit by gently sliding the green tab from right to left and left to right several times MIN FE l E 1 SS A CAUTION We recommend that you place the drum unit and toner cartridge assembly on a clean
25. reset function you want to use Press OK Do one of the following E To reset the settings press A to choose Reset Then go to step E To exit without making changes press Y to choose Exit Then go to step You will be asked if you want to reboot the machine Do one of the following E To reboot the machine press A to choose Yes The machine will begin the reset E To exit without rebooting press Y to choose No Then go to step Press Stop Exit 83 On screen programming Your machine has been designed to be easy to use The LCD provides on screen programming using the menu keys We have created step by step on screen instructions to help you program your machine Simply follow the steps as they guide you through the menu selections and programming options Menu table You can program your machine by using the Menu table on page 86 These pages list the menu selections and options Press Menu and then press A or Y to access the menus and program your machine For example to set Copy Quality to Photo Quality Press Menu Press A or Y to choose 2 Copy Press OK Press A or Y to choose 1 Quality Press OK 0 Press A or to choose Photo Press OK Press Stop Exit 84 Menu and features How to access the menu mode 6 Press Menu Choose an option You can scroll through each menu level by pressing A or Y for the direction you want Press OK
26. slide the two grey levers 2 in the direction of the arrow 81 Examples of poor print quality Recommendation Pe eT ABCDEFGH abcdefghijk ABCD abcde 01234 Curled E Lift up the output tray support flap 1 82 Machine Information Checking the Serial Number You can see the machine s Serial Number on the LCD Press Menu For DcP 7055 DCP 7057 and DCP 7060D Press A or Y to choose 3 Machine Info Press OK For DCP 7065DN Press A or Y to choose 4 Machine Info Press OK For DCP 7070DW Press A or to choose 5 Machine Info Press OK Press A or Y to choose 1 Serial No Press OK 4 Press Stop Exit Reset functions The following reset functions are available 1 For DCP 7065DN DCP 7070DW Network You can reset the internal print server back to its default factory settings such as the password and IP address information 2 All Settings You can reset all the machine s settings back to its default factory settings Brother strongly recommends you perform this operation when you dispose of the machine Troubleshooting fe Note Unplug the interface cable before you choose Network or All Settings How to reset the machine 0 Press Menu Press A or to choose 1 General Setup Press OK Press A or Y to choose 5 Reset Qe Press OK 4 Press A or to choose the type of
27. the printer driver m Clean the paper pick up roller See Cleaning the paper pick up rollers on page 52 E Ifthe LCD shows the Paper Jam message and you still have a problem see Error and maintenance messages on page 54 How do print on envelopes You can load envelopes from the manual feed slot Your application must be set up to print the envelope size you are using This is usually done in the Page Setup or Document Setup menu of your application What paper can use You can use thin paper plain paper thick paper bond paper recycled paper envelopes and labels that are made for laser machines For details see Acceptable paper and other print media on page 17 m You can load envelopes from the manual feed slot There is a paper jam Clear the jammed paper See Document Jams on page 57 Print quality difficulties Difficulties Suggestions Printed pages are curled Low quality thin or thick paper or not printing on the recommended side of the paper could cause this problem Try turning over the stack of paper in the paper tray Make sure that you choose the Paper Type that suits the print media type you are using See Acceptable paper and other print media on page 17 Printed pages are smeared The Paper Type setting may be incorrect for the type of print media you are using or the print media may be too thick or have a rough surface See Acceptable paper and other print
28. the surface of the photosensitive drum with a sharp object or any liquids Put the toner cartridge back into the Cleaning the paper pick up drum unit until you hear it lock into place If you put the cartridge in correctly the green lock lever will lift automatically rollers If you have paper feed problems clean the pick up rollers as follows Turn off the machine Unplug the power cord from the electrical socket Pull the paper tray completely out of the machine Tightly wring out a lint free cloth soaked in lukewarm water and then wipe the separator pad 1 of the paper tray with it to remove dust 8 Put the drum unit and toner cartridge assembly back in the machine Close the front cover 52 Routine maintenance 4 Wipe the two pick up rollers 1 inside of the machine to remove dust O Put the paper tray back in the machine Plug the machine s power cord back into the electrical socket Turn on the machine 53 Troubleshooting Error and maintenance messages As with any sophisticated office product errors may occur and consumable items may need to be replaced If this happens your machine identifies the error or required routine maintenance and shows the appropriate message The most common error and maintenance messages are shown below You can clear most errors and perform routine maintenance messages by yourself If you need more help the Br
29. tomer Cartridge sesneccnrececriiiiic 33 Resolution COPY ouinicc hil amidase 101 PrN ree 103 SCAN aaeei aa 102 S Safety Instructions o e i SCAN eaaa iaaa EEEa EREE AA 6 26 Scanner glass USING cnra 22 Serial number how to find 5 See inside front cover T Toner cartridge replacing sestiana idee eel 33 Troubleshooting cceeceeeeeeeeeeeeeteteeeeeees 54 110 document JAM oo eeeeeeeetteeeeeeee 57 58 error messages ON LCD aseeseen 54 if you are having difficulty COPY quality aiee 68 NEWOTK oe ceciatade dite niseni nai 71 paper handling e seeeeeeeeeeeees 70 print quality seinninn 70 printing ooo ee eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 68 SCANNING ei citzieensidaeeeesiteadeiveeess 69 Software oo ee cece eee eee eeeeeeeeteceeeceeeeeeeteees 69 maintenance messages on LCD 54 paper jaM 0ceee 59 60 62 66 These machines are approved for use in the country of purchase only Local Brother companies or their dealers will only support machines purchased in their own countries
30. use paper that meets our specifications See Acceptable paper and other print media on page 17 2 Check that the drum unit and toner cartridge assembly is installed correctly Examples of poor print quality Recommendation ABCDEFGH abcdefghijk ABC abcde 01234 Faint E Take out the drum unit and toner cartridge assembly Hold the assembly level with both hands and gently shake it from side to side several times to spread the toner evenly inside the cartridge m Check if the Toner Setting in Replace Toner is set to Continue Continue mode See Toner settings in Chapter 1 of the Advanced User s Guide E Check the machine s environment Conditions such as humidity high temperatures and so on may cause this print fault See the Safety and Legal booklet E If the whole page is too light Toner Save mode may be on Turn off Toner Save mode in the machine menu settings or Toner Save mode in the printer Properties of the driver See Toner save in Chapter 1 of the Advanced User s Guide or Advanced tab in Chapter 2 of the Software User s Guide m Clean the corona wire of the drum unit See Cleaning the corona wire on page 46 m Put in a new toner cartridge See Replacing the toner cartridge on page 33 m Putin anew drum unit See Replacing the drum unit on page 39 73 Examples of poor print quality Recommendation Make sure that you use paper that meets our specifications
31. 17 Clean the corona wire and the drum unit See Cleaning the corona wire on page 46 and Cleaning the drum unit on page 48 The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 39 The fuser unit may be contaminated Call your Brother dealer 74 Troubleshooting Examples of poor print quality Recommendation B Hollow print m Make sure that you use paper that meets our specifications See Acceptable paper and other print media on page 17 E Choose Thick Paper mode in the printer driver choose Thick in the machine s Paper Type menu setting or use thinner paper than you are currently using See Paper Type on page 16 and Basic tab in the Software User s Guide m Check the machine s environment Conditions such as high humidity can cause hollow print See the Safety and Legal booklet m The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 39 Da All black m Clean the corona wire inside the drum unit by sliding the green tab from left to right and right to left several times Be sure to return the green tab to the home position A See Cleaning the corona wire on page 46 m The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 39 m The fuser unit may be contaminated Call your Brother dealer ABCDEFGH abcdefghijk A B G D abcde 04234 White lines across
32. 7070DW IGORHD Continued abp 10B HD 3 Wired Active 100B FD You can see the Status current wired status Active 100B HD Active 10B FD Active 10B HD Inactive Wired OFF 4 MAC Shows the MAC Address address of the machine 5 Set to 1 Reset Restore the wired Default network setting to 2 Exit factory default 6 Wired On Enable or Disable the Enable off Wired LAN manually 2 WLAN 1 TCP IP 1 Boot Auto Chooses the Boot Method f method that best Static suits your needs RARP BOOTP DHCP 2 IP Address 000 255 000 255 000 255 000 255 Enter the IP address 3 Subnet 000 255 000 255 Enter the Subnet Mask 000 255 000 255 mask 4 Gateway 000 255 000 255 Enter the Gateway 000 255 000 255 address 5 Node Name BRWXXXXXXXXXXXX Enter the Node name 6 WINS Auto Chooses the WINS Config configuration mode Static See Network User s Guide Z The factory settings are shown in Bold with an asterisk 92 Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions 4 Network 2 WLAN 1 TCP IP 7 WINS Primary Specifies the IP For Continued Continued servar 000 255 000 255 maana ia DCP 7070DW 000 255 000 255 Primary y WINS server Continued Secondary 000 255 000 255 000 255 000 255 8 DNS Server Primary Specifies the IP 000 255 000 255 a day 000 255 000
33. BASIC USER S GUIDE DCP 7055 DCP 7057 DCP 7060D DCP 7065DN DCP 7070DW Not all models are available in all countries If you need to call Customer Service Please complete the following information for future reference Model Number DCP 7055 DCP 7057 DCP 7060D DCP 7065DN DCP 7070DW Circle your model number Serial Number 1 Date of Purchase Place of Purchase 1 The serial number is on the back of the unit Retain this User s Guide with your sales receipt as a permanent record of your purchase in the event of theft fire or warranty service Register your product on line at http www brother com registration 2010 Brother Industries Ltd User s Guides and where do find it Which manual What s in it Where is it Safety and Legal Read this Guide first Please read the Safety Instructions before you set up your machine See this Guide for trademarks and legal limitations Quick Setup Guide Follow the instructions for setting up your machine and installing the drivers and software for the operating system and connection type you are using Printed In the Box Basic User s Guide Learn the basic Copy and Scan operations and how to replace consumables See troubleshooting tips Advanced User s Guide Learn more advanced operations Copy printing reports and performing routine maintenance Software User s Guide Follow these
34. DN Scanning Width Max 204 mm Greyscale 256 levels 1 For the latest driver updates for the Mac OS X you are using visit us at http solutions brother com Maximum 1200 x 1200 dpi scanning with the WIA driver in Windows XP Windows Vista and Windows 7 resolution up to 19200 x 19200 dpi can be chosen by using the scanner utility 2 102 Printer Automatic 2 sided Duplex Print For DCP 7060D DCP 7065DN DCP 7070DW Emulations For DCP 7070DW Resolution Print Speed Duplex Print Speed First Print Out Time 1 Specifications Yes PCL6 600 dpi x 600 dpi HQ1200 2400 x 600 dpi quality Up to 5 pages minute A4 size 1 For DCP 7055 DCP 7057 Up to 20 pages minute A4 size 1 For DCP 7060D Up to 24 pages minute A4 size 1 For DCP 7065DN DCP 7070DW Up to 26 pages minute A4 size For DCP 7055 DCP 7057 Less than 10 0 seconds from the READY mode and standard tray For DCP 7060D DCP 7065DN DCP 7070DW Less than 8 5 seconds from the READY mode and standard tray The print speed may vary depending on the type of document you print 103 Interfaces USB We recommend to use a USB cable Type A B that is no more than 2 metres long a2 Ethernet 2 Use an Ethernet UTP cable category 5 or greater DCP 7065DN DCP 7070DW Wireless LAN IEEE 802 11 b g Infrastructure Ad hoc Mode DCP 7070DW 1 Your machine has a Hi Speed USB 2 0 interface The
35. E In Protocol UDP is selected Please refer to the instruction manual that came with your third party Security Firewall Software or contact the software manufacturer For more details you can read FAQs and troubleshooting suggestions at http solutions brother com Macintosh The network scanning feature may be unable due to the firewall settings Change or disable the firewall settings If you are using a third party personal Firewall software see the User s Guide for your software or contact the software manufacturer Re select your machine in the Device Selector application located in Macintosh HD Library Printers Brother Utilities Device Selector or from the model list in ControlCenter2 Your computer cannot find your machine Windows The firewall setting on your PC may be rejecting the necessary network connection For details see the instructions above Macintosh The computer may be unable to detect the machine due to the firewall settings Change or disable the firewall settings If you are using a third party personal Firewall software see the User s Guide for your software or contact the software manufacturer E Re select your machine in the Device Selector application located in Macintosh HD Library Printers Brother Utilities Device Selector or from the model list in ControlCenter2 Cannot connect to wireless network DCP 7070DW Investigate the problem using the WLAN Repor
36. Office equipment with LWAd gt 6 30 B A is not suitable for use in room where people do primarily intellectual work Such equipment should be placed in separate rooms because of the noise emission Temperature Operating Storage Humidity Operating Storage 10 to 32 5 C 0 to 40 C 20 to 80 without condensation 10 to 90 without condensation ADF automatic document Up to 35 pages Staggered 80 g m feeder For DCP 7065DN 98 Document Size Document Size Single sided ADF Width For DCP 7065DN ADF Length For DCP 7065DN Scanner Glass Width Scanner Glass Length Specifications 147 3 to 215 9 mm 147 3 to 355 6 mm Max 215 9 mm Max 297 mm 99 Print media Paper Input Paper Tray E Paper Type E Paper Size E Paper Weight E Maximum Paper Tray Capacity Manual Feed Slot Manual E Paper Type E Paper Size E Paper Weight E Maximum Paper Tray Capacity Paper Output Face Down Output Tray Face Up Output Tray Duplex E Paper Size Printing Automatic Duplex For E Paper Weight DCP 7060D Automatic Duplex DCP 7065DN E Dep 7o7opw Paper Type Automatic Duplex 1 to avoid the possibility of smudging 2 60 to 105 g m for duplex print 100 Plain paper Thin paper or Recycled paper Letter A4 B5 ISO JIS A5 Ad Long Edge B6 ISO A6 Executive 60 to 105 g m Up to 250 sheets of 80 g m Plain paper Envelopes Lab
37. On Enable or disable the Enable off wireless LAN manually 0 Network A Reset Reboot OK Restores all network Reset V Exit A Yes No settings to factory default See Network User s Guide EA The factory settings are shown in Bold with an asterisk 94 Menu and features Level 1 Level 2 Level 3 Options Descriptions Page 3 Machine Info 1 Serial No You can check the 83 For DCP 7055 a as of your DCP 7057 and DCP 7060D 2 Page Counter Total You can check the See 1 iis number of total 4 Machine Info IS pages the machine For DCP 7065DN Copy has printed during its life 5 Machine Info Print For DCP 7070DW 3 User _ Settings 4 Network Config For DCP 7065DN and DCP 7070DW 5 WLAN Report For DCP 7070DW 4 Drum Life For DCP 7055 DCP 7057 and DCP 7060D 5 Drum Life For DCP 7065DN 6 Drum Life For DCP 7070DW You can check the percentage of a Drum life that remains available 1 See Advanced User s Guide Y The factory settings are shown in Bold with an asterisk 95 General ah Note Specifications This chapter provides a summary of the machines specifications For additional specifications visit http www brother com for details Printer Type Print Method Memory Capacity LCD liquid crystal display Power Source Power Consumption
38. aadiariadicees 21 C Cleaning Cleaning paper pick up rollers 52 ore 0 a m e 46 CUM Unit sisingaan 48 SCANNET morisien aia 45 Consumable items ccccccccccseeeee eee eeees 32 CISPOSAll sssrin aaa aah 37 replacing oaeiai nnii 54 Control panel Overview cccc cece sees acacia 6 COPY wisdcccessncsedeccuvadcavdnncesegeccstvesndswenanetindes 24 KEYS aaie anaga ea aaraa e AiE 6 D Document how to load ere 21 22 JAME ncara aaa 57 Drum unit cleaning oe eeeeeeeeeeeeeeeeeeeeeeenteeeeeeeaes 46 48 replacing wescecisueceedistdieev es deterdeetativierss 39 Duplex KEY ccce neh 6 paper jam ee 66 PANUNG soccsdirisninaa 100 troubleshooting cceeeeeee 55 69 E Envelopes ccceeeeeeseseseeeeeeeees 12 17 19 Error messages ON LOD eee 54 Drum Error saioei 39 Drum Stop scsceniivcccerasancdaccia ttle ccenenatadenes 39 Duplex Disabled 2 ceseeeeeeeeeees 55 Init Unable XX ou snimiti 55 Jami DUPIOK isiin 55 INO Paper orraa iaiia 55 Out Of Memory sessies 56 Print Unable XX o ceccccececeseseeseseeeeeeeees 56 Replace Drum cceeceeeeeeeeceeeeeeeeeees 39 Replace Toner e esseeeeceeeeeeeeeees 34 Toner Ended ou ccecccccccceeceeeeeeeee ee eee 34 TONET LOW ishinen aadi 34 F FOl O oergien saiia 16 17 G Greyscale ccceeeeeeeeeeceeeceeeeeeeeeteeeeteees 102 H HELP LCD messages sesseesrisreerrnnsennn 84 Menu Table oo cceeeeeee
39. abels peeling off and causing serious jams or print problems All labels used in this machine must be able to withstand a temperature of 392 degrees Fahrenheit 200 degrees centigrade for a period of 0 1 seconds Do not feed a label sheet through the machine more than one time Types of labels to avoid Do not use labels that are damaged curled wrinkled or an unusual shape Xx KX IMPORTANT DO NOT feed part used label sheets The exposed carrier sheet will damage your machine Label sheets should not exceed the paper weight specifications described in this User s Guide Labels exceeding this specification may not feed or print correctly and may cause damage to your machine DO NOT insert labels that have previously been used or have any labels missing from the sheet How to load documents You can make copies and scan from the ADF Automatic Document Feeder For DCP 7065DN and the scanner glass Using the automatic document feeder ADF For DCP 7065DN The ADF can hold up to 35 pages and feeds each sheet individually Use standard 80 g m paper and always fan the pages before putting them in the ADF Document Sizes Supported Length 147 3 to 355 6 mm Width 147 3 to 215 9 mm Weight 64 to 90 g m How to load documents IMPORTANT DO NOT leave thick documents on the scanner glass If you do this the ADF may jam DO NOT use paper that is
40. ack the drum unit just before you put it in the machine Exposure to direct sunlight or room light may damage the drum unit 42 QO Put the toner cartridge firmly into the new drum unit until you hear it lock into place If you put the cartridge in correctly the green lock lever will lift automatically Note Make sure that you put in the toner cartridge correctly or it may separate from the drum unit Clean the corona wire of the drum unit by gently sliding the green tab from left to right and right to left several times A CAUTION Be sure to return the green tab to the home position A 1 If you do not printed pages may have a vertical stripe 8 Put the new drum unit and toner cartridge assembly in the machine Resetting the drum counter When you replace the drum unit with a new one you need to reset the drum counter by completing the following steps Open the front cover and press Clear To confirm you are installing a new drum press A When the LCD shows Accepted close the front cover Routine maintenance 43 Cleaning the machine Clean the outside and inside of the machine regularly with a dry lint free soft cloth When you replace the toner cartridge or the drum unit make sure that you clean the inside of the machine DO NOT use any flammable substances spray or organic solvent liquids containing alcohol ammonia to clean the ou
41. ao Europe p ae x gt 9 l Latin America P Asia Oceania Africa other countries 4 Point to your language point to View Guide and then click the guide you want to read Brother Documentation CD ROM gt Select the rec Deutsch Schweiz gt Fran ais Frangals suise Belgiaue P Nederlands Nederands ete italiano gt Pyccrnit gt Espafiol gt e tina Portugu s Magyar gt Norsk gt Polski Brother Documentation CD ROM Select he region Select the language Select the menu Select the guide Nederlands Belgi gt Italiano Espa ol EA Note Windows users only Your web browser may display a yellow bar at the top of the page that contains a security warning about Active X controls For the page to display correctly you must click on Allow Blocked Content then click Yes in the Security Warning dialog box Windows users only 1 For faster access you can copy all user documentation in PDF format to a local folder on your computer Point to your language then click Copy to local disk 1 Microsoft Internet Explorer 6 0 or greater How to find Scanning instructions There are several ways you can scan documents You can find the instructions as follows Software User s Guide E Scanning E Contro Center E Network Scanning For DCP 7065DN and DCP 7070DW ScanSoft PaperPort 12SE with OCR How to Guides Windows E The
42. complete ScanSoft PaperPort 12SE with OCR How to Guides can be viewed from the Help section in the ScanSoft PaperPort 12SE application General information Presto PageManager User s Guide Macintosh E4 Note Presto PageManager must be downloaded and installed before use See Accessing Brother Support Macintosh on page 5 for further instructions E The complete Presto PageManager User s Guide can be viewed from the Help section in the Presto PageManager application How to find Network setup instructions For DCP 7065DN and DCP 7070DW Your machine can be connected to a wireless or wired network You can find basic setup instructions in the Quick Setup Guide If your wireless access point or router supports Wi Fi Protected Setup or AOSS you can also follow the steps in the Quick Setup Guide For more information about network setup please see the Network User s Guide Chapter 1 Accessing Brother Support Windows You can find all the contacts you will need such as Web support Brother Solutions Center on the Installation CD ROM E Click Brother Support on the main menu The following screen will appear Macromedia Flash Player 8 Multi Function Center Brother Support E To access our website http www brother com click Brother Home Page E For the latest news and product support information http solutions brother com click Brother Solutions Center
43. curled wrinkled folded ripped stapled paper clipped pasted or taped DO NOT use cardboard newspaper or fabric To avoid damaging your machine while using the ADF DO NOT pull on the document while it is feeding Loading documents E4 Note To scan documents that are not suitable for the ADF see Using the scanner glass on page 22 e It is easier to use the ADF if you are loading a multiple page document e Make sure documents with correction fluid or written with ink are completely dry Lift up and unfold the ADF document output support flap 1 Unfold the ADF document support 2 Fan the pages well 6 Place your document face up top edge first in the ADF until the LCD display message changes and you feel it touch the feed rollers 21 Chapter 3 4 Adjust the paper guides 1 to fit the Using the document guidelines on the width of your document left and top place the document face down in the upper left corner of the scanner glass IMPORTANT To avoid damaging your machine while using the ADF DO NOT pull on the document while it is feeding To scan non standard documents see Using the scanner glass on page 22 Using the scanner glass You can use the scanner glass to copy or scan pages of a book one page at a time Document Sizes Supported Length Up to 297 0 mm Width Up to 215 9 mm Weight Up to 2 0 kg How to load d
44. d have raised writing on them that were previously printed by a laser machine that are pre printed on the inside that cannot be arranged neatly when stacked that are made of paper that weighs more than the paper weight specifications for the machine with edges that are not straight or consistently square with windows holes cut outs or perforations with glue on surface as shown in figure below 19 Chapter 2 with double flaps as shown in figure below with sealing flaps that are not folded down when purchased with sealing flaps as shown in figure below with each side folded as shown in figure below If you use any of the types of envelopes listed above they may damage your machine This damage may not be covered under any Brother warranty or service agreement 20 Labels The machine will print on most types of labels designed for use with a laser machine Labels should have an adhesive that is acrylic based since this material is more stable at the high temperatures in the fuser unit Adhesives should not come in contact with any part of the machine because the label stock may stick to the drum unit or rollers and cause jams and print quality problems No adhesive should be exposed between the labels Labels should be arranged so that they cover the entire length and width of the sheet Using labels with spaces may result in l
45. ddcnteeeededenneeneee 45 Cleaning the corona Wire sesser nonin nA 46 Cleaning the druni Unit sesandi ans ana EN AAAS EAA ERES 48 Cleaning the paper pick up rollers ccccccceceeeeeeeeeeeeceeeeeeeeeeeeeeeteeseenneaaeess 52 Troubleshooting 54 Error and maintenance MESSAQGES ceecceeeeeenneeeeeeeeeceeeeeeeeetaeeeeeeeeneeeeeeeeaes 54 Document JAMS cece eeteeeee eee etne eee ee eaae ee eee ea aeeee ee enaeeeeeeeeaeeeeeeeaaeeeeeeenaeeeeseeeaas 57 Document is jammed in the top of the ADF unit For DCP 7065DN 57 Document is jammed under the document cover For DCP 7065DN 57 Removing small documents jammed in the ADF For DCP 7065DN 58 Document is jammed at the output tray For DCP 7065DN eee 58 Paper Jams cinn a visi asta E a a 59 Paper is jammed in the standard paper tray ccceceeeeeeeecceceeeeeeeeeeeeeeees 59 Paper is jammed at the back of the machine eeeeeeeeeeeeeeeeeeeeettteeeeeeenee 60 Paper is jammed inside the MACHING cc eceeeeeeeeeeeeeeeeeeeeeeteteeeeeetneeeeeee 62 Paper is jammed in the Duplex Tray 0 cececeeeeseteeeeeeeeeneeeeeeeteeeeeeesneeeeerees 66 If you are having difficulty with your machine eee eeneeeeeeeeeeeeeeeeetaeeeeeeeeaas 68 Improving the print QUality cccccccccecee cece eeeeeceeceecaeeceeeeeeeeeeeseseecenaaeeeeeeeeeeeess 73 Machine Information ccc ieee eee eiiee eer ecieee eee tiee
46. de see Toner Settings in Chapter 1 of the Advanced User s Guide Size Error DX The paper in the tray is nota suitable size for automatic duplex printing Load A4 paper for automatic duplex printing and then press Start See Print media on page 100 Toner Ended It is time to replace the toner cartridge Replace the toner cartridge with a new one See Replacing the toner cartridge on page 33 a Toner Low You will need to replace the toner cartridge soon Buy a new toner cartridge before you get a Replace Toner message 56 Document Jams Document is jammed in the top of the ADF unit For DCP 7065DN D Take out any paper from the ADF that is not jammed Open the ADF cover Pull the jammed document out to the left 4 Close the ADF cover Press Stop Exit Troubleshooting Document is jammed under the document cover For DCP 7065DN Take out any paper from the ADF that is not jammed Lift the document cover Pull the jammed document out to the right 4 Close the document cover Press Stop Exit 57 Removing small documents jammed in the ADF For DCP 7065DN Lift the document cover 2 Insert a piece of stiff paper such as cardstock into the ADF to push any small paper scraps through Close the document cover 4 Press Stop Exit 58 Press Stop Exit Document is jammed at the o
47. de for plain paper copying E Use paper that is 75 to 90 g m E Use long grain paper with a neutral Ph value and a moisture content of approx 5 This machine can use recycled paper that meets DIN 19309 specifications Handling and using special paper The machine is designed to work well with most types of xerographic and bond paper However some paper variables may have an effect on print quality or handling reliability Always test samples of paper before purchasing to ensure desirable performance Store paper in its original packaging and keep it sealed Keep the paper flat and away from moisture direct sunlight and heat Some important guidelines when selecting paper are E DO NOT use inkjet paper because it may Cause a paper jam or damage your machine E Preprinted paper must use ink that can withstand the temperature of the machine s fusing process 392 degrees Fahrenheit 200 degrees centigrade 18 E f you use bond paper paper that has a rough surface or paper that is wrinkled or creased the paper may exhibit degraded performance Types of paper to avoid IMPORTANT Some types of paper may not perform well or may cause damage to your machine DO NOT use paper e that is highly textured e that is extremely smooth or shiny e that is curled or warped 1 A curl of 2 mm or greater may cause jams to occur that is coated or has a chemical finish that is damaged creased or folded
48. do this you may burn yourself A 60 Slowly take out the drum unit and toner cartridge assembly Troubleshooting O Pull down the tabs at the left and right IMPORTANT hand sides to open the fuser cover 1 e We recommend that you place the drum unit and the toner cartridges on a clean flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner e To prevent damage to the machine caused by static electricity DO NOT touch the electrodes shown in the illustration 6 Open the back cover face up output tray 61 6 Using both hands gently pull the jammed paper out of the fuser unit QO Close the fuser cover and the back cover face up output tray Put the drum unit and toner cartridge assembly back into the machine 8 Close the front cover If the machine does not start printing automatically press Start 62 Paper is jammed inside the machine If the LCD shows Jam Inside follow these steps Leave the machine turned on for 10 minutes to cool down Open the front cover A CAUTION Nior SURFACE After you have just used the machine some internal parts of the machine will be extremely hot When you open the front or back cover back output tray of the machine DO NOT touch the shaded parts shown in the illustration If you
49. do this you may burn yourself Ss or oh S gt a a G AE u Ape r i Yio Troubleshooting Slowly take out the drum unit and toner 4 Push down the green lock lever and take cartridge assembly The jammed paper the toner cartridge out of the drum unit may be pulled out with the drum unit and Clear the jammed paper if there is any toner cartridge assembly or this may inside the drum unit release the paper so you can pull it out of the inside of the machine If you cannot remove the drum unit and use extra force Instead go to step IMPORTANT Handle the toner cartridge carefully If IMPORTANT toner scatters on your hands or clothes immediately wipe or wash it off with cold e We recommend that you put the drum unit water and toner cartridge assembly on a piece of oo disposable paper or cloth in case you To avoid print quality problems DO NOT accidentally spill or scatter toner touch the shaded parts shown in the illustrations To prevent damage to the machine from static electricity DO NOT touch the electrodes shown in the illustration 63 Lift the scanner cover O Put the toner cartridge back into the drum unit until you hear it lock into place If you put the cartridge in correctly the green lock lever will lift automatically Use both hands to carefully pull the jammed paper up and out of the output tray opening
50. echanical noise during the Drum Cleaning process because the machine rotates the OPC drum in reverse This noise is not due to a malfunction of the machine DO NOT put more than one sheet of paper in the manual feed slot at any one time as it may cause a jam If the paper in the manual feed slot is other than A4 or Letter size the machine will stop the Drum Cleaning process and eject the paper Make sure that the paper is straight and in the correct position in the manual feed slot If it is not it may not be fed correctly resulting in a paper jam DO NOT close the back cover face up output tray during the Drum Cleaning process The machine will stop the Drum Cleaning process and eject the paper It may cause a jam If the machine receives a print job before you put one piece of paper in the manual feed slot the machine stops the Drum Cleaning process and print the print job When the machine has finished cleaning the machine returns to the Ready mode Repeat steps to two more times using a new blank sheet of paper each time Upon completion please discard the used paper Routine maintenance If the problem is not solved yet follow the steps below Open the front cover and leave the machine turned on for 10 minutes to cool down Nor SURFACE After you have just used the machine some internal parts of the machine will be extremely hot Wait for the machine to cool down before you touc
51. ed may result in damage to property or loss of product function Electrical Hazard icons alert you to a A possible electrical shock Hot Surface icons warn you not to AN touch machine parts that are hot Notes tell you how you should 7 respond to a situation that may arise or give tips about how the current operation works with other features Chapter 1 Accessing the Advanced User s Guide Software User s Guide and Network User s Guide This Basic User s Guide does not contain all the information about the machine such as how to use the advanced features Copy Printer Scanner and Network for DCP 7065DN DCP 7070DW When you are ready to learn detailed information about these operations read the Advanced User s Guide Software User s Guide Network Glossary and Network User s Guide for DCP 7065DN DCP 7070DW that are on the Documentation CD ROM Viewing Documentation Turn on your computer Insert the Documentation CD ROM into your CD ROM drive aH Note Windows users If the screen does not appear automatically go to My Computer Computer double click the CD ROM icon and then double click index html Qe Macintosh users Double click the Documentation CD ROM icon and then double click index html 6 Click your country Brother Documentation CD ROM brother gt Select the region Selectthe language Selectthe menu Selectthe guide Please choose your region
52. eeeeeeeeeeeee 86 J Jams document sseni aininn 57 paper aeiia G 59 L Labels iiia 11 12 17 20 LCD liquid crystal display 7 84 M Machine information how to reset the machine 83 reset functions Lo cece ec ee ee eeeee eee 83 serial NUMbEr oo cece e cece eects 83 Maintenance routine cceeeceeeee aeons 44 replacing drum unit oo eee ee eeeee eee eee 39 toner Cartridge aaaeei 33 Menu Table oo cceccceeeeeee ee eeeeeee eens 86 Mode entering CODY Aipeteeteercie tees carnee tee ieeneantenncs ts 24 O OPC ArU esnin a ii 76 Out of Memory message eeeeeeeeeeee 56 109 P PAPET ioiii craindre aidea iiaa 17 100 NOW tO lOad isnin 9 in manual feed slot cceceeeees 11 in paper tray 2 0 2 2 ceeeeeeeeeeseeeeeeeeeeeeees 9 JANS n eldeaetaeett 55 59 recommended cccceecececeeeeeeeeeees 17 18 SIZE secviccesnenevadeatieveveracteewvaeucceactvnadace 16 17 thay capati idceetecacserepebetr acdc dies 17 YPE dei waht natal 16 17 Print difficulties s cidssccssanndsucssvecndacearanacanrdarandan 68 emulation o oo eee eee ee cece eeeeeeeeeeeeeeeeeeeeeees 103 gual e 70 resolution ssssoesnsssenseesseesseererenrrnnseee 103 Specifications cccccceeeeeeeeteeeeee 103 PrintQuallity sessie 73 Programming your machine 84 Q Quality PANUNG asaite aiana 70 R Replacing drum unit 22 cece cece eeeeeeeceeceeeeeeeeees 39
53. eeeeeeeeeeeeeetecececcaeaeeeeeeeeeeeeeteeeneees 6 Changing LCD language ceceeeeeeteeereee erence reser tcneee eee tieeeeeeteeeeeeennieeeeertea 8 2 Loading paper 9 Loading paper and print media e ceccceeeececeeeeeeeeeeeeeeceeaeeeeeeeeeeeeeteeseeeseaeens 9 Loading paper in the standard paper tray ccccccceceeeeeeeeeeeenseeeeeeeeeeeees 9 Loading paper in the manual feed slot ccccceceeeeeeeeeeseeeeettecaeeeeeeeeees 11 Unscannable and unprintable areas 0 cceeeeeeeeeececeeeceeeeeeeeeeeseeseeninaeeees 15 Paper senings unera E thd deep ev olingeca fad ges edad gegeteeneeeedbens 16 Paper TYPO is cicadcisacovceddateshceiectid acadancnas nace scexh Seacdvccals caceddadiqacsadedbaanaetucnasnaseace s 16 PAPER Size oeeo nia save ccedidaccavceausgadeddabigacaaddeuaduacancaaagaaeceeds 16 Acceptable paper and other print Media ccccecceeeeeeeeeeeeseeeeenseneeeeeeeeees 17 Recommended paper and print media ccccecceceeeeeeeeeeeeeeeeeteceeeeeeeees 17 Type and Size Of Paper o oo eee cee cee ceeeceecenecceeceeeeeeeeeeeeeeeaeeaaeeeeeeeeeeeeteeeeeeneenea 17 Handling and using special paper ceseeceeeeeeceeceeeeeeeeeeeeeeeeeeeeenennaneeeeees 18 3 Loading documents 21 How to load document cccecceeeeeeeeceeceeeeeeeeeeeeeeeeeeaacaaeceeeeeeeeeeeteetenesnniesaeeees 21 Using the automatic document feeder ADF For DCP 7065DN 21
54. els 1 Thin paper Thick paper Thicker paper Recycled paper Bond paper or Plain paper Width 76 2 to 216 mm Length 116 to 406 4 mm 60 to 163 g m 2 One sheet at a time 80 g m Plain paper Up to 100 sheets face down print delivery to the Face down output paper tray One sheet face up print delivery to the Face up output paper tray A4 60 to 105 g m Plain paper or Recycled paper For labels we recommend removing printed pages from the output paper tray immediately after they exit the machine Copy Color Monochrome Copy Width Multiple Copies Reduce Enlarge Resolution First Copy Out Time Ready Specifications Monochrome Max 204 mm Stacks or Sorts up to 99 pages 25 to 400 in increments of 1 Up to 600 x 600 dpi For DCP 7055 DCP 7057 Less than 12 seconds from the READY mode and standard tray For DCP 7060D DCP 7065DN DCP 7070DW Less than 11 seconds from the READY mode and standard tray At 25 C 101 Scanner Colour Black Yes Yes TWAIN Compliant Yes Windows 2000 Professional Windows XP Windows XP Professional x64 Edition Windows Vista Windows 7 Mac OS X 10 4 11 10 5 x 10 6 x 1 WIA Compliant Yes Windows XP Windows Vista Windows 7 Colour Depth 48 bit internal 24 bit external colour Resolution Up to 19200 x 19200 dpi interpolated 2 Up to 600 x 2400 dpi optical 2 from Scanner Glass Up to 600 x 600 dpi optical 2 from ADF For DCP 7065
55. enance After replacement reset the drum counter by following the instructions included with the new drum unit Drum Stop Drum Siop We cannot guarantee the print quality Please replace the drum unit with a new one We recommend a genuine Brother Original drum unit be installed at this time After replacement reset the drum counter by following the instructions included with the new drum unit Replacing the drum unit IMPORTANT e While removing the drum unit handle it carefully because it may contain toner If toner scatters on your hands or clothes immediately wipe or wash it off with cold water Every time you replace the drum unit clean the inside of the machine See Cleaning the machine on page 44 D Make sure that the machine is turned on K2 Open the front cover and leave the machine turned on for 10 minutes to cool down 39 A CAUTION Nior SURFACE After you have just used the machine some internal parts of the machine will be extremely hot When you open the front or back cover back output tray of the machine DO NOT touch the shaded parts shown in the illustration If you do this you may burn yourself mm rm Gene Mi BS y 40 Take out the drum unit and toner cartridge assembly O Push down the green lock lever and take the toner cartridge out of the drum unit 54 OS GK 7 Ss Cos
56. er OCR does not work Try increasing the scanning resolution Macintosh users Presto PageManager must be downloaded and installed before use See Accessing Brother Support Macintosh on page 5 for further instructions For DCP 7065DN DCP 7070DW Network scanning does not work See Network difficulties For DCP 7065DN DCP 7070DW on page 71 Software difficulties Difficulties Suggestions Cannot install software or print Run the Repair MFL Pro Suite program on the CD ROM This program will repair and reinstall the software Cannot perform 2 in 1 or 4 in 1 printing Check that the paper size setting in the application and in the printer driver are the same The machine does not print from Adobe Illustrator Try to reduce the print resolution See Advanced tab in the Software User s Guide 69 Paper handling difficulties Difficulties Suggestions The machine does not feed paper The LCD shows No Paper ora Paper Jam message E If there is no paper load a new stack of paper into the paper tray E Ifthere is paper in the paper tray make sure it is straight If the paper is curled you should straighten it Sometimes it is helpful to remove the paper turn the stack over and put it back into the paper tray Reduce the amount of paper in the paper tray and then try again Make sure that manual feed mode is not chosen in
57. eseenieeeeertieeeeeenee 83 Checking the Serial NUMDED ccccceceeeeee eee eeeeeeeeeeteeeeeeeeeeeeaaeeeseeeaaeees 83 Reset fUNCtIONS 0 0 eee eee eenteee eee etne eee e rete eee ee taaeeeeeeeteeeeeetiieeeeeeenneeeeeeee 83 How to reset the Machine ccccccceccccceeeeececeeeeeececeeteeeececetesseececeeenseceeeeneeees 83 Menu and features 84 ON SCFEEN PrOGrAMMING acini E E 84 Men tablo icsiaiiiiirnnii iniinda kainanan iniaiaiai EREE EA AAA EAR 84 How to access the menu MOE sssseesssssseerrresssrnnnseeinnnainnnnanaannnaainnnnnnenan 84 Menu KOYS cccccceesccecceeeeecceeeeeseaceeeeeeaaaaeeaesaaaaeeesaaaaeeeessaaaceaeeeseaaaeeeeneneaeeeeeneaaes 85 Menu tablo ecrini T E 86 D Specifications 96 ETETE AD E E N E oiadcwasaa poesscneaaaucvdacaaouaascsdideacdcvstacacdudeadgnadsadessdevasiats 96 DOCUMENE SIZ6 nniniurneonire ein Na E A a aadaciaes 99 Printmedia anini niania a a a aaa 100 COPY oesie e E A ee dead 101 Scannel esis dscivecsageseeteess a a a a a aaa aa a a aa 102 PHOTO eniem anaana a a a a aa a i 103 lnterfa CES rinnan aa aaa 104 Computer requirements cccccecccceceeeeeeeeceeeeecaeceeeeeeeeeeeeeeseneaaeaaeaeeeeeeeeeeeeeeeees 105 Consumable tems siaii aaia a a A AEAEE 107 Network LAN DCP 7065DN DCP 7070DW cccceeeeeeeeeeeeeeeteeteeaeees 108 E Index 109 Table of Contents ADVANCED USER S GUIDE The Advanced User s Guide explains the following features and operations You can
58. flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner Note Be sure to return the tab to the home Handle the toner cartridge carefully If toner position A 1 If you do not printed scatters on your hands or clothes wipe or pages may have a vertical stripe wash it off with cold water at once O Put the drum unit and toner cartridge To prevent damage to the machine caused assembly back into the machine Close by static electricity DO NOT touch the the front cover electrodes shown in the illustration 47 Cleaning the drum unit If you have print quality problems the drum may have foreign material such as glue from a label stuck on the drum surface Follow the steps below to solve the problem Prepare blank A4 or Letter size paper Make sure the machine is in Ready mode 6 Open the back cover face up output tray O Press Clear and Menu at the same time The Drum Cleaning message will appear on the LCD 48 QO Using both hands slide the manual feed paper guides to the width of the paper that you are going to use Using both hands put one piece of A4 or Letter size paper in the manual feed slot until the top edge of the paper touches the paper feed roller When you feel the machine pull in the paper let go The machine will start the Drum Cleaning process EA Note The machine makes a m
59. green lock from left to right and right to left several lever will lift automatically times Be sure to return the tab to the home position A 1 If you do not printed pages may have a vertical stripe 9 Put the drum unit and toner cartridge assembly back into the machine Close the front cover 38 EA Note After replacing the toner cartridge DO NOT turn off the machine s power switch or open the front cover until the LCD returns to Ready mode Replacing the drum unit Model name DR 2200 A new drum unit can print approximately 12 000 A4 or Letter size single sided pages IMPORTANT For best performance use only genuine Brother Original drum unit and genuine Brother Original toner cartridges Printing with a third party drum unit or toner cartridge may reduce not only the print quality but also the quality and life of the machine itself Warranty coverage may not apply to problems caused by the use of a third party drum or toner cartridge Drum Error Drum Error The corona wire has become dirty Clean the corona wire in the drum unit See Cleaning the corona wire on page 46 If you cleaned the corona wire and Drum Error was not cleared replace the drum unit with a new one Replace Drum Feplace Drum i Please replace the drum unit with a new one We recommend a genuine Brother Original drum unit be installed at this time Routine maint
60. h the internal parts of the machine Ng peo O _ ss 49 Slowly take out the drum unit and toner Push down the green lock lever and take cartridge assembly the toner cartridge out of the drum unit A CAUTION We recommend that you put the drum unit and toner cartridge assembly on a clean flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner IMPORTANT Handle the toner cartridge carefully If toner scatters on your hands or clothes wipe or To avoid print quality problems DO NOT wash it off with cold water at once touch the shaded parts shown in the illustrations below To prevent damage to the machine caused by static electricity DO NOT touch the electrodes shown in the illustration 50 Routine maintenance 5 Turn the drum unit gear by hand while looking at the surface of the OPC drum 1 To prevent damage to the machine from static electricity DO NOT touch the electrodes shown in the illustration Ui er O mT I QO When you have found the mark on the drum that matches the print sample wipe the surface of the OPC drum with a 0 Put the print sample in front of the drum dry cotton swab until the dust or glue on unit and find the exact position of the the surface comes off poor print IMPORTANT DO NOT clean
61. ke sure that the machine is turned on Open the front cover and leave the machine turned on for 10 minutes to cool down A CAUTION Nor SURFACE After you have just used the machine some internal parts of the machine will be extremely hot When you open the front or back cover back output tray of the machine DO NOT touch the shaded parts shown in the illustration If you do this you may burn yourself eT TALL pa TI Li ry a ra eit ST Routine maintenance Take out the drum unit and toner cartridge assembly 4 Push down the green lock lever and take the toner cartridge out of the drum unit 35 WARNING DO NOT put a toner cartridge into a fire It could explode resulting in injuries DO NOT use cleaning materials that contain ammonia alcohol any type of spray or any type of flammable substance to clean the inside or outside of the machine Doing this may cause a fire or electrical shock See To use the product safely in the Safety and Legal booklet for how to clean the machine Be careful not to inhale toner 36 IMPORTANT e We recommend that you place the drum unit and or the toner cartridge on a clean flat level stable surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner Handle the toner cartridge carefully If toner scatters o
62. ll through the menus and options OK Lets you store your settings in the machine 6 Stop Exit Stops an operation or exits from a menu 7 Start Lets you start making copies or scanning Chapter 1 Changing LCD language You can change the LCD language Press Menu D Press A or Y to choose 1 General Setup Press OK 6 Press A or Y to choose 0 Local Language Press OK 4 Press A or Y to choose your language Press OK O Press Stop Exit Loading paper and print media The machine can feed paper from the standard paper tray or manual feed slot When you put paper into the paper tray note the following E f your application software supports paper size selection on the print menu you can select it through the software If your application software does not support it you can set the paper size in the printer driver or by using the control panel buttons Loading paper in the standard paper tray You can load up to 250 sheets Paper can be loaded up to the maximum paper mark Y Y Y on the sliding paper width guide For recommended paper to use see Paper capacity of the paper trays on page 17 Loading paper Printing on plain paper thin paper or recycled paper from the standard paper tray Pull the paper tray completely out of the machine Chapter 2 While pressing the green paper guide O Put paper in the tray and make sure release lever 1 slide the paper guides
63. machine can also be connected to a computer that has a USB 1 1 interface Third party USB ports are not supported 3 See Network LAN DCP 7065DN DCP 7070DW on page 108 and the Network User s Guide for detailed network specifications 104 Computer requirements Specifications Minimum System Requirements and Supported PC Software Functions Computer Platform amp Processor Minimum Recommended Hard Disk Space Supported Supported Operating System Minimum RAM RAM to install PC PC Version Speed Ean Fan Software Interface 3 Drivers Applications Functions Windows Windows Intel 64MB 256MB 150 MB 500 MB Printing USB Operating 2000 Pentium II Scanning 10 100 System 1 Professional 4 or equivalent a t Windows 128 MB Wireless XP 802 11 b g Home 25 Windows XP Professional 2 Windows 64 bit 256 MB 512 MB XP Intel 64 or Professional AMD64 x64 supported Edition 5 CPU Windows Intel 512 MB 1 GB 500 MB 1 2 GB Vista Pentium 4 or equivalent 64 bit Intel 64 or AMD64 supported CPU Windows Intel 1 GB 1 GB 650 MB 725 Pentium 4 32 bit 32 bit 2 GB 2 GB or equivalent 64 bit 64 bit 64 bit Intel 64 or AMD64 supported CPU 105 Minimum System Requirements and Supported PC Software Functions Computer Platform amp
64. n your hands or clothes immediately wipe or wash it off with cold water To avoid print quality problems DO NOT touch the shaded parts shown in the illustration Routine maintenance E4 Note QO Pull off the protective cover Be sure to seal up the toner cartridge tightly in a suitable bag so that toner powder does not spill out of the cartridge If you choose not to return your used consumable please discard the used consumable according to local regulations keeping it separate from domestic waste If you have questions call your local waste disposal office See EU Directive 2002 96 EC and EN 50419 in the Safety and Legal booklet IMPORTANT 6 Unpack the new toner cartridge Hold Put the toner cartridge in the drum unit the cartridge level with both hands and immediately after you have removed the gently shake it from side to side several protective cover To prevent any times to spread the toner evenly inside degradation to the print quality DO NOT the cartridge touch the shaded parts shown in the illustrations IMPORTANT Unpack the toner cartridge just before you put it in the machine If a toner cartridge is left unpacked for a long time the toner life will be shortened 37 Put the new toner cartridge firmly into 8 Clean the primary corona wire inside the the drum unit so that it locks into place drum unit by gently sliding the green tab If you put it in correctly the
65. nd wait until the machine stops printing Then turn off the machine s power switch and disconnect from the power for several minutes The machine prints the first couple of pages correctly then some pages have text missing Check the settings in your application to make sure that it is set up to work with your machine Your computer is not recognising the machine s input buffer s full signal Make sure that you connected the interface cable correctly See the Quick Setup Guide The headers or footers appear when the document displays on the screen but they do not show up when it is printed There is an unprintable area on the top and bottom of the page Adjust the top and bottom margins in your document to allow for this See Unscannable and unprintable areas on page 15 The machine does not print on both sides of the paper even though the printer driver setting is Duplex Check the paper size setting in the printer driver You need to choose A4 60 to 105 g m2 The machine is not printing or has stopped printing Press Job Cancel As the machine cancels the job and clears it from the memory it may produce an incomplete printout Scanning difficulties Difficulties Suggestions TWAIN errors appear while scanning Make sure that the Brother TWAIN driver is chosen as the primary source In PaperPort 12SE click File Scan or Get Photo and choose the Brother TWAIN driv
66. ne for 15 minutes with the power turned on Init Unable XX The machine has a mechanical problem Disconnect the machine from the power for several minutes and then reconnect it E If the problem continues call your Brother dealer Jam Duplex The paper is jammed in the duplex tray at the back of the machine See Paper is jammed in the Duplex Tray on page 66 Jam Inside The paper is jammed inside the machine See Paper is jammed inside the machine on page 62 Jam Rear The paper is jammed in the back See Paper is jammed at the back of the of the machine machine on page 60 Jam Tray The paper is jammed in the paper See Paper is jammed in the standard paper tray of the machine tray on page 59 No Paper The machine is out of paper or Do one of the following paper is not correctly loaded in the paper tray E Refill the paper in the paper tray and press Start E Remove the paper and load it again Then press Start E Ifthe problem is not resolved the paper pick up roller may need to be cleaned Clean the paper pick up roller See Cleaning the paper pick up rollers on page 52 Manual Feed Manual feed was selected as the paper source when there was no paper in the manual feed slot Place a sheet of paper in the manual feed slot See Loading paper in the manual feed slot on page 11 No Toner The toner cartridge is not installed correctly Pull
67. ng To use the machine as a scanner install a scanner driver If the machine is on a network configure it with a TCP IP address E Install the scanner drivers on the Installation CD ROM See the Quick Setup Guide E Configure the machine with a TCP IP address if network scanning does not work See Configuring Network Scanning in the Software User s Guide SCAN key settings You can change your machine s SCAN key settings using ControlCenter4 Open ControlCenter4 by clicking start All Programs Brother XXX XXXX where XXX XXXX is your model name ControlCenter4 The ControlCenter4 application will open Make sure the machine you want to use is selected from the Model pull down list Click the Device Settings tab 4 Click Device Scan Settings Control Center 4 Meis You can configure your machine s settings from here m Ho 03 Remote Setup Quick Dial Device Scan Settings 29 Chapter 6 Choose the File tab You can change the default settings Device Scan Settings Image OCR E mail File File Type File size 1 POF pa Small 2 File Name Date Number CCF 0802201 1_xxxx pdF Destination Folder 3 C Documents and Settings User My Documents My Pictures Cc al Show Folder Resolution Brightness 4 300x 300 dpi j m Scan Type 9 24bit Colour v Contrast 5 Document Size r LTELELETETEI A4 210 x 297 mm 8 3 x 11 7 in 9 0 Default OK Cancel Apply Help
68. nlarge Reduce Quality Stack up to 99 copies Sort Brightness Contrast Page Layout Duplex 1 For DCP 7065DN 2 For DCP 7060D DCP 7065DN and DCP 7070DW How to print from a computer Printing a document The machine can receive data from your computer and print it To print from a computer install the printer driver See Printing for Windows or Printing and Faxing for Macintosh in the Software User s Guide for the details about the print settings Install the Brother printer driver on the Installation CD ROM See the Quick Setup Guide From your application choose the Print command Choose the name of your machine in the Print dialog box and click Properties 4 Choose the settings you want in the Properties dialog box E Paper Size E Orientation E Copies E Media Type E Resolution E Print Settings E Multiple Page E Duplex Booklet 1 E Paper Source 1 For DCP 7060D DCP 7065DN DCP 7070DW O Click OK to begin printing 25 How to scan to a computer Scanning a document as PDF file using ControlCenter4 Windows For Macintosh users See Scanning in the Software User s Guide Note The screens on your PC may vary depending on your model ControlCenter4 is a software utility that lets you quickly and easily access the applications you use most often Using ControlCenter4 eliminates the need to manually launch specific applications You can use ControlCenter4 on yo
69. o prevent a paper jam a Open the back cover back output tray For printing envelopes Pull down the two green levers one on the left hand side and one on the right hand side as shown in the illustration below Using both hands put one sheet of paper in the manual feed slot until the front edge of the paper or transparency touches the paper feed roller When you feel the machine pull in the paper let go Printing on thick paper bond paper labels and envelopes When the back output tray is pulled down the machine has a straight paper path from the manual feed slot through to the back of the machine Use this paper feed and output method when you want to print on thick paper labels or envelopes 12 Loading paper For DcP 7060D DCP 7065DN Using both hands put one sheet of DCP 7070DW paper or one envelope in the manual Open the manual feed slot cover feed slot until the front edge of the paper or envelope touches the paper feed roller When you feel the machine pull in the paper let go 4 Using both hands slide the manual feed slot paper guides to the width of the paper that you are going to use Note Put the paper into the manual feed slot with the side to be printed face up Make sure that the print media is straight and in the correct position on the manual feed slot If it is not the paper may not be fed correctly resulting in a skewed printout or a pape
70. ocuments Note To use the scanner glass the ADF must be empty Lift the document cover 3 Close the document cover IMPORTANT If the document is a book or is thick do not slam or press on the cover Loading documents 23 How to copy The following steps show the basic copy operation For details about each option see the Advanced User s Guide on the CD ROM 0 Do one of the following to load your document E For DCP 7065DN Place the document face up in the ADF See Using the automatic document feeder ADF For DCP 7065DN on page 21 E Load your document face down on the scanner glass See Using the scanner glass on page 22 2 If you make a single copy press Start If you make multiple copies do one of the following E For DCP 7055 and DCP 7057 Press Number of Copies to enter the number of copies up to 99 and press Start E Press or hold A or Y to increase or decrease the number of copies and press Start Stop copying To stop copying press Stop Exit 24 Making copies Copy settings You can change the following copy settings Press Menu Options or Duplex and then press A or Y to scroll through the copy settings When the setting you want is displayed press OK For details about changing the copy settings see Copy settings in Chapter 2 of the Advanced User s Guide You can change the following copy settings E E
71. od method that best For SEAGE suits your needs DCP 7070DW y RARP BOOTP DHCP 2 IP Address 000 255 000 255 000 255 000 255 Enter the IP address 3 Subnet 000 255 000 255 Enter the Subnet Mask 000 255 000 255 mask 4 Gateway 000 255 000 255 Enter the Gateway 000 255 000 255 address 5 Node Name BRNXXXXXXXXXXXX Enter the Node name 6 WINS Auto Chooses the WINS fi configuration mode Contig Static 9 7 WINS Primary Specifies the IP Server address of the 000 255 000 255 000 255 000 255 Secondary 000 255 000 255 000 255 000 255 primary or secondary WINS server 8 DNS Server Primary 000 255 000 255 000 255 000 255 Secondary 000 255 000 255 000 255 000 255 Specifies the IP address of the primary or secondary DNS server 9 APIPA On Automatically nee allocates the IP address from the link local address range 0 IPv6 On Enable or Disable the off IPv6 protocol If you want to use the IPv6 protocol visit http solutions brother com for more information See Network User s Guide g The factory settings are shown in Bold with an asterisk 91 Chapter C Level 1 Level 2 Level 3 Level 4 Options Descriptions 4 Network 1 Wired LAN 2 Ethernet Auto Chooses the For Continued 100B FD Ethernetilinkimode DCP
72. other Solutions Center offers the latest FAQs and troubleshooting tips Visit us at http solutions brother com Error Message Cause Action Cartridge Error The toner cartridge is not installed correctly Pull out the drum unit and remove the toner cartridge then re install the toner cartridge in the drum unit Wait Cooling Down for a while The temperature of the drum unit or toner cartridge is too hot The machine will pause its current print job and go into cooling down mode During the cooling down mode you will hear the cooling fan running while the LCD shows Cooling Down andWait for a while Make sure that you can hear the fan in the machine spinning and that the exhaust outlet is not blocked by something If the fan is spinning remove any obstacles that surround the exhaust outlet and then leave the machine turned on but do not use it for several minutes If the fan is not spinning disconnect the machine from the power for several minutes then reconnect it Cover is Open The front cover is not completely closed Close the front cover of the machine Cover is Open For DCP 7065DN The ADF cover is not completely closed Close the ADF cover of the machine The ADF is open while loading a document Close the ADF cover of the machine then press Stop Exit Cover is Open The fuser cover is not completely closed or paper was jammed in the back
73. out the drum unit Take out the toner cartridge and then put it back into the drum unit 55 Error Message Cause Action Out of Memory The machine s memory is full Do one of the following m Press Start to copy the scanned pages Copy operation in progress E Press Stop Exit and wait until the other operations in progress finish and then try again m Reduce print resolution See the Basic tab in the Software User s Guide Print Unable XX The machine has a mechanical problem Do one of the following E Disconnect the machine from the AC power outlet for several minutes then reconnect it E f the problem continues call your Brother dealer Replace Drum It is time to replace the drum unit Replace the drum unit See Replacing the drum unit on page 39 The drum unit counter was not reset when a new drum was installed Reset the drum unit counter See Resetting the drum counter on page 43 Replace Toner The machine will stop printing until you replace the toner cartridge If you have set the Toner setting to Stop replace the toner cartridge with a new and unused original Brother toner cartridge This will reset the Replace Toner mode See Replacing the toner cartridge on page 33 If you have set the Toner setting to Continue the machine will continue to print data until the LCD shows Toner Ended For how to operate the machine in Continue mo
74. per Type Item Xerox Premier TCF 80 g m Plain paper Xerox Business 80 g m Recycled Paper Xerox Recycled Supreme 80 g m Avery laser label L7163 Antalis River series DL Labels Envelope Type and size of paper The machine loads paper from the installed standard paper tray or manual feed slot The name for the paper trays in the printer driver and this Guide are as follows Tray and optional unit Name Standard paper tray Tray 1 Manual feed slot Manual No of sheets Paper size Paper type Paper Tray Tray 1 A4 Letter B5 Executive A5 A5 Long Edge A6 B6 Plain paper Thin paper and Recycled paper up to 250 80 g m Manual feed slot Manual Width 76 2 to 216 mm Length 116 to 406 4 mm Plain paper Thin paper Thick paper Thicker paper Bond paper Recycled paper Envelopes and Labels Single sheet 80 g m 17 Chapter 2 Recommended paper specifications The following paper specifications are suitable for this machine Basis weight 75 90 g m Thickness 80 110 um Roughness Higher than 20 sec Stiffness 90 150 cm 100 Grain direction Long grain Volume resistivity 10e9 10e11 ohm Surface resistivity 10e9 10e 2 ohm cm Filler CaCO Neutral Ash content Below 23 wt Brightness Higher than 80 Opacity Higher than 85 E Use paper ma
75. per or Label Press OK Press Stop Exit Paper Size You can use several different sizes of paper for printing copies A4 Letter Executive A5 A5 L A6 B5 0r B6 When you change the size of paper in the tray you will also need to change the setting for paper size at the same time so your machine can fit the document on the page 1 Press Menu Press A or Y to choose 1 General Setup Press OK 6 Press A or Y to choose 1 Paper Press OK 4 Press A or Y to choose 2 Paper Size Press OK 16 O Press A or Y to choose A4 Letter Executive A5 A5 L A6 B5 or B6 Press OK QO Press Stop Exit Acceptable paper and other print media Print quality may vary according to the type of paper you are using You can use the following types of print media thin paper plain paper thick paper bond paper recycled paper labels or envelopes For best results follow the instructions below E DO NOT put different types of paper in the paper tray at the same time because it may cause paper jams or misfeeds E For correct printing you must choose the same paper size from your software application as the paper in the tray E Avoid touching the printed surface of the paper immediately after printing E Before you buy a lot of paper test a small quantity to make sure the paper is suitable Paper capacity of the paper trays Loading paper Recommended paper and print media Pa
76. perty of their respective companies 106 Consumable items 1 2 Toner Cartridge Drum Unit Starter Toner Cartridge Except DCP 7065DN DCP 7070DW Standard Toner Cartridge TN 2010 For DCP 7055 DCP 7057 TN 2210 For DCP 7060D DCP 7065DN DCP 7070DW High Yield Toner Cartridge TN 2220 For DCP 7060D DCP 7065DN DCP 7070DW DR 2200 Approx cartridge yield is declared in accordance with ISO IEC 19752 Drum yield is approximate and may vary by type of use Specifications Approx 700 pages A4 Approx 1 000 pages A4 1 Approx 1 200 pages A4 1 Approx 2 600 pages A4 Approx 12 000 pages A4 2 107 Network LAN DCP 7065DN DCP 7070DW aH Note For details about the full Network specifications see the Network User s Guide LAN You can connect your machine to a network for Network Printing and Network Scanning Also included is Brother BRAdmin Light 1 Network Management software Security Protocols Wired APOP POP before SMTP SMTP AUTH Wireless APOP POP before SMTP SMTP AUTH Wireless Network WEP 64 128 bit WPA PSK TKIP AES WPA2 PSK AES Security DCP 7070DW Wireless Network AOss Yes Setup Support Utility DCP 7070DW WPS Yes 1 BRAdmin Professional and Web BRAdmin are available as a download from http solutions brother com 108 A ADF automatic document feeder USING ccxcaevediseasastnaaddeavenaadtadsvaned
77. r jam Do not put more than one sheet of paper in the manual feed slot at any one time as it may cause a jam 13 Chapter 2 e If you put any print media in the manual feed slot before the machine is in Ready mode the print media may be ejected without being printed on To easily remove a small printout from the output tray lift up the scanner cover by using both hands as shown in the illustration e You can still use the machine while the scanner cover is up To close the scanner cover push it down with both hands 14 Unscannable and unprintable areas Loading paper The figures below show maximum unscannable and unprintable areas The unscannable and unprintable areas may vary depending on the paper size or settings in the application you are using tro tr Usage Document Top 1 Left 2 aie Bottom 1 Right 2 Copy Letter 3mm 4mm a single copy A4 3mm 3mm ora 1 in 1 copy Scan Letter 3mm 3mm A4 3mm 3mm Print Letter 4mm 6 35 mm A4 4mm 6 35 mm 15 Chapter 2 Paper settings Paper Type Set up the machine for the type of paper you are using This will give you the best print quality Press Menu Press A or Y to choose 1 General Setup Press OK Press A or Y to choose 1 Paper Press OK Press A or Y to choose 1 Paper Type 0 Press OK Press A or to choose Thin Plain Thick Thicker Recycled Pa
78. s When you want to buy toner cartridges please call your Brother dealer We recommend that you clean the machine when you replace the toner cartridge See Cleaning the machine on page 44 If you change the print density setting for lighter or darker printing the amount of toner used will change Wait to unpack the toner cartridge until immediately before you put it into the machine 33 Toner Low If the LCD shows Toner Low buy anew toner cartridge and have it ready before you geta Replace Toner message Replace Toner When the following message appears on the LCD you need to replace the toner cartridge The machine will stop printing until you replace the toner cartridge A new and unused original Brother toner cartridge will reset the Replace Toner mode Ka Note To force the machine to continue printing after the LCD shows Replace Toner set the machine to Continue mode Press Menu press A or Y to choose 1 General Setup and press OK press A or to choose 4 Replace Toner and press OK press A or to choose Continue and press OK The machine will continue printing until the LCD shows Toner Ended For details about the Toner settings see Toner Settings in Chapter 1 of the Advanced User s Guide 34 Toner Ended The machine stops printing until you replace the toner cartridge with a new one See Replacing the toner cartridge on page 34 Replacing the toner cartridge Ma
79. t Press Menu press A or Y to choose 5 Machine Info and press OK press A or to choose 5 WLAN Report and press OK and then press Start For more details see Quick Setup Guide 71 Other Difficulties Suggestions The machine will not turn on Adverse conditions on the power connection such as lightning or a power surge may have triggered the machine s internal safety mechanisms Turn the machine off and unplug the power cord Wait for ten minutes then plug in the power cord and turn the machine on If the problem is not solved turn off the machine Plug the power cord into a different known working outlet and turn on the machine 72 Troubleshooting Improving the print quality If you have a print quality problem make a copy first put a document on the scanner glass and press Start If the printout looks good the problem is probably not the machine Check the interface cable connections or try printing a different document If the printout or test page printed from the machine has a quality problem check the following steps first And then if you still have a print quality problem check the chart below and follow the recommendations E Note Brother does not recommend the use of cartridges other than Brother Original cartridges or the refilling of used cartridges with toner from other sources To get the best print quality we suggest using the recommended paper Check that you
80. that exceeds the recommended weight specification in this guide with tabs and staples with letterheads using low temperature dyes or thermography that is multipart or carbonless that is designed for inkjet printing If you use any of the types of paper listed they may damage your machine This damage is not covered under any Brother warranty or service agreement Envelopes Most envelopes designed for laser printers will be suitable for your machine However some envelopes may have feed and print quality problems because of the way they have been made A suitable envelope should have edges with straight well creased folds and the leading edge should not be thicker than two sheets of paper The envelope should lie flat and not be of baggy or flimsy construction You should buy quality envelopes from a supplier who understands that you will be using the envelopes in a laser machine Envelopes can be fed from manual feed slot one at a time We recommend that you print a test envelope to make sure the print results are what you want before you print or purchase a large quantity of envelopes Loading paper Types of envelopes to avoid IMPORTANT DO NOT use envelopes that are damaged curled wrinkled or an unusual shape that are extremely shiny or textured with clasps staples snaps or tie strings with self adhesive closures that are of a baggy construction that are not sharply creased that are embosse
81. the page Make sure that you use paper that meets our specifications A rough surfaced paper or thick print media can cause problems Em Make sure that you choose the appropriate media type in the printer driver or in the machine s Paper Type menu setting See Acceptable paper and other print media on page 17 and Basic tab in the Software User s Guide E The problem may disappear by itself Print multiple pages to clear this problem especially if the machine has not been used for a long time m The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 39 ABEDEFGH Eabedefghijk ABCD abcde 234 Lines across the page m Clean the corona wire of the drum unit See Cleaning the corona wire on page 46 m The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 39 75 Examples of poor print quality Recommendation ADULVErUN abcdefghijk ADAPN abcde Ada AAA ww oe wT White lines bands or ribbing across the page m Check the machine s environment Conditions such as high humidity and high temperatures may cause this print quality problem If the problem is not solved after printing a few pages put in anew drum unit See Replacing the drum unit on page 39 White Spots on black text and graphics at 94 mm intervals 94 mm 94 mm Black Spots at 94 mm intervals Make ten copies
82. the toner cartridge and drum unit are installed correctly See Replacing the drum unit on page 39 Check the interface cable connection on both the machine and your computer See the Quick Setup Guide Check that the correct printer driver has been installed and chosen E Check to see if the LCD is showing an error message See Error and maintenance messages on page 54 m Check the machine is online Windows 7 and Windows Server 2008 R2 Click the Start button and Devices and Printers Right click Brother DCP XXXX Printer Make sure that Use Printer Offline is unchecked Windows Vista Click the Start button Control Panel Hardware and Sound and then Printers Right click Brother DCP XXXX Printer Make sure that Use Printer Offline is unchecked Windows XP and Windows Server 2003 2008 Click the Start button and choose Printers and Faxes Right click Brother DCP XXXX Printer Make sure that Use Printer Offline is unchecked Windows 2000 Click the Start button and choose Settings and then Printers Right click Brother DCP XXXX Printer Make sure that Use Printer Offline is unchecked 68 Troubleshooting Printing difficulties continued Difficulties Suggestions The machine prints unexpectedly or it prints garbage m Press Job Cancel to cancel print jobs Check the settings in your application to make sure it is set up to work with your machine m Pull out the paper tray a
83. the toner cartridge on page 33 Model Name For DCP 7055 DCP 7057 See Replacing the drum unit on page 39 TN 2010 For DCP 7060D DCP 7065DN DCP 7070DW ModelName Dies TN 2210 TN 2220 Note e If you choose not to return your used consumable please discard the used consumable according to local regulations keeping it separate from domestic waste If you have questions call your local waste disposal office See EU Directive 2002 96 EC and EN 50419 in the Safety and Legal booklet We recommend placing used consumable items on a piece of paper to prevent accidentally spilling or scattering the material inside If you use paper that is not a direct equivalent for the recommended paper the life of consumable items and machine parts may be reduced The projected life of the toner cartridges is based on ISO IEC 19752 Frequency of replacement will vary depending on the complexity of printed pages percentage of coverage and type of media used 32 Replacing the toner cartridge Model Name For the model name of toner cartridges see Replacing the consumable items on page 32 The Standard toner cartridge can print approximately 1 000 pages TN 2010 or 1 200 pages TN 2210 1 The High Yield toner cartridge For DCP 7060D DCP 7065DN DCP 7070DW can print approximately 2 600 pages 1 Actual page count will vary depending on your average type of document When a toner cartridge is running low the LCD sho
84. tside or inside of the machine Doing this may cause a fire or electrical shock See To use the product safely in the Safety and Legal booklet for how to clean the machine Be careful not to inhale toner IMPORTANT Use neutral detergents Cleaning with volatile liquids such as thinner or benzine will damage the surface of the machine 44 Cleaning the outside of the machine 0 Turn off the machine Unplug the telephone line cord first disconnect all cables and then unplug the power cord from the electrical socket Pull the paper tray completely out of the machine 6 Wipe the outside of the machine with a dry lint free soft cloth to remove dust Remove any paper that is in the paper tray Routine maintenance Wipe the inside and the outside of the paper tray with a dry lint free soft cloth to remove dust QO Re load the paper and put the paper tray firmly back in the machine Q Plug the machine s power cord back into the electrical socket first connect all cables and then plug in the telephone line cord Turn on the machine 3 For DCP 7065DN In the ADF unit clean the white bar 1 and the scanner glass strip 2 underneath it with a soft lint free cloth moistened with water Cleaning the scanner glass Turn off the machine Disconnect all cables and then unplug the power cord from the electrical socket Lift the document cover 1 Clean the white
85. ur computer Load your document See How to load documents on page 21 open ControlCenter4 by clicking start All Programs Brother XXX XXXX where XXX XXXX is your model name ControlCenter4 The ControlCenter4 application will open Choose Home Mode or Advanced Mode before you use ControlCenter4 ControlCenter4 Mode Welcome to ControlCenter4 ControlCenter4 brings together all the software Features to expand the capabilities of your device You can choose between the Home Mode or Advanced Mode user interfaces O Home Mode Home Mode offers basic functions such as Photo In addition to the features available in Home Mode Print Scan and PC Fax with simple easy to use Advance Mode includes the added ability to operations configure detailed settings and store them Offering easy operation of pre configured button settings 4 Make sure the machine you want to use is selected from the Model pull down list 26 How to scan to a computer 5 Set the file type for saving to a folder By default the scanned data is saved as JPEG jpg Click Configuration and then select Button settings Scan and File Control Center 4 Model Gla mir Image PC Copy gt OCR Choose from the S Image OCR E mail or File By right click b Centa nin b irai gea oose from the Scan options Image OCR E mail or File By right clicking on a button m se cettincs EA N Device Settings gt Settings advanced scan settings and set new
86. utput tray For DCP 7065DN D Take out any paper from the ADF that is not jammed Pull the jammed document out to the right Troubleshooting Paper Jams IMPORTANT oe If the paper cannot easily be removed in Paper is jammed in the this direction stop and follow the standard paper tray itd noes is jammed inside the Ifthe LCD shows Jam Tray follow these steps aH Note Pulling out the jammed paper downwards allows you to remove the paper more easily Pull the paper tray completely out of the machine Make sure the paper is below the maximum paper mark Y Y 1 of the paper tray While pressing the green paper guide release lever slide the paper guides to fit the paper size Make sure that the guides are firmly in the slots See Loading paper in the standard paper tray on page 9 Use both hands to slowly pull out the jammed paper Put the paper tray firmly back in the machine 59 Paper is jammed at the back of the machine If the LCD shows Jam Rear a paper jam occurred behind the back cover Follow these steps Open the front cover Leave the machine turned on for 10 minutes to cool down A CAUTION Nior SURFACE After you have just used the machine some internal parts of the machine will be extremely hot When you open the front or back cover back output tray of the machine DO NOT touch the shaded parts shown in the illustration If you
87. view the Advanced User s Guide on the Documentation CD ROM 1 General Setup Memory Storage Ecology features Toner Settings LCD Contrast User Settings Report Network Configuration Report For DCP 7065DN and DCP 7070DW WLAN Report DCP 7070DW only Scanning using a scanner driver 2 Making copies Copy settings Duplex Copying 1 sided to 2 sided For DCP 7060D DCP 7065DN DCP 7070DW A Routine maintenance Cleaning the machine Checking the machine Packing and shipping the machine B Glossary C Index ow Using the documentation Thank you for buying a Brother machine Reading the documentation will help you make the most of your machine Symbols and conventions used in the documentation The following symbols and conventions are used throughout the documentation Bold Bold style identifies keys on the machine control panel or computer screen Italics Italicized style emphasizes an important point or refers you to a related topic Courier Courier New font identifies the New messages shown on the LCD of the machine General information A WARNING WARNING indicates a potentially hazardous situation which if not avoided could result in death or serious injuries A CAUTION CAUTION indicates a potentially hazardous situation which if not avoided may result in minor or moderate injuries IMPORTANT IMPORTANT indicates a potentially hazardous situation which if not avoid
88. when the option you want appears on the LCD The LCD will then show the next menu level Press A or Y to scroll to your next menu selection Press OK When you have finished setting an option the LCD will show Accepted Press Stop Exit to exit Menu mode Menu keys A Menu Clear fok E e Menu Access the menu Go to the next menu level Accept an option Q D D 2 Q Exit the menu by pressing repeatedly Go back to the previous menu level Scroll through the current menu level Stop Exit Exit the menu Menu and features 85 Menu table The factory settings are shown in Bold with an asterisk Choose amp OK Choose amp OK to accept to exit ae m gt a D gt 2 a 2 Stop Exit Level 1 Level 2 Level 3 Level 4 Options Descriptions Page 1 General 1 Paper 1 Paper Thin Sets the type of 16 Setup Type Plain paper in the paper tray Thick Thicker Recycled Paper Label 2 Paper A4 Sets the size of the 16 Size iapeee paper in the paper tray Executive A5 A5 L A6 B5 B6 2 Ecology 1 Toner _ On Increases the page See 1 Save off yield of the toner cartridge 1 See Advanced User s Guide K The factory settings are shown in Bold with an asterisk 86 Menu and features Level 1 Level 2 Level 3
89. ws Toner Low For DCP 7065DN and DCP 7070DW The toner cartridge that comes supplied with the machine is a Standard toner cartridge For DCP 7055 DCP 7057 and DCP 7060D The toner cartridge that comes supplied with the machine is a Starter toner cartridge that will need to be replaced after approximately 700 pages 1 1 Approx cartridge yield is declared in accordance with ISO IEC 19752 Routine maintenance IMPORTANT Brother machines are designed to work with toner of a particular specification and will work to a level of optimum performance when used with genuine Brother Original toner cartridges Brother cannot guarantee this optimum performance if toner or toner cartridges of other specifications are used Brother does not therefore recommend the use of cartridges other than genuine Brother Original cartridges with this machine or the refilling of empty cartridges with toner from other sources If damage is caused to the drum unit or other part of this machine as a result of the use of toner or toner cartridges other than genuine Brother Original products due to the incompatibility or lack of suitability of those products with this machine any repairs required as a result may not be covered by the warranty E4 Note e Itis a good idea to keep a new toner cartridge ready for use when you see the Toner Low warning To ensure high quality printing we recommend that you use only Brother Original toner cartridge
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