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Application Manager User`s Guide 2.4.3

1. Avid Application Manager 2 4 3 User s Guide Legal Notices Legal Notices Product specifications are subject to change without notice and do not represent a commitment on the part of Avid Technology Inc This product is subject to the terms and conditions of a software license agreement provided with the software The product may only be used in accordance with the license agreement This product may be protected by one or more U S and non U S patents Details are available at www avid com patents 2015 Avid Technology Inc and its licensors All Rights Reserved Attn Government User s Restricted Rights Legend U S GOVERNMENT RESTRICTED RIGHTS This Software and its documentation are commercial computer software or commercial computer software documentation In the event that such Software or documentation is acquired by or on behalf of a unit or agency of the U S Government all rights with respect to this Software and documentation are subject to the terms of the License Agreement pursuant to FAR 12 212 a and or DFARS 227 7202 1 a as applicable Trademarks Avid the Avid logo and Digidesign are trademarks or registered trademarks of Avid Technology Inc in the United States and or other countries See www avid com US about avid legal notices trademarks for more information on Avid s trademarks Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the Un
2. OS users group and this option is unselected you are to work with Application Manager under the restricted mode The status of the restricted mode is added to the Application Manager title bar You can also click this option to check if you are working under the restricted mode Working with Application Manager Working under the restricted mode you will experience the following restrictions e On the Apps tab The Download Update Install buttons are unavailable Application Manager restricted AV i gt will smith avid cam y Account Apps Licensing Support Artist Suite Avid Media Composer Version 8 0 0 33115 Whats New Pro Tools Version 12 0 0 456 More Info Plug ins Show All Avid Application Manager w Current Version 2 4 0 5865 5 Codecs PE Version 2 3 7 36635 More Info DX Driver Version 70 3 8006 More Info First AIR Effects Bundle Version 12 0 0 6615 More Info First AIR Instruments Bundle Version 12 0 0 675 More Info Working with Application Manager e On the Licensing tab any license details and operations cannot be modified Cannot select the license activation method Application Manager restricted AV i gt Account will smith avid com Apps Licensing Support Avid Media Composer Deactivated Select activation method Dolby AC3 Not Activated Select activation method NewBlue Titler Pro Not Activated Select activation method NewsCutter Option
3. icon and choose Quit to quit from Application Manager UI e Unselect the Allow Admin Function option from the Setting menu in Application Manager To learn about users and groups refer to the Disk Management help topic available from the Computer Manager window or System Preferences gt Users amp Groups on Mac OS X by clicking the Help button The two last options from the Settings menu of Application Manager are e Log Out click to finish your user session When you are logged out you cannot download updates for your products except for those that can be updated without a subscription purchased such as Application Manager and for the products activated via Application Manager e Close click to minimize Application Manager to the System or Dock tray To open it click the tray icon Working with Application Manager Application Manager Interface The Application Manager interface has four tabs e Account e Apps e Licensing e Support At the bottom of each tab there is a synchronization bar Indicators of the bar refers only to Pro Tools First The bar is empty as long as no synchronization between the Pro Tools First and Pro Tools Cloud is in progress Media Composer Software Update Now Available This latest update of Media Composer Software enables powerful new High Res 4K 2K UHD and Resolution Independent workflows It also introduces a new member of the DNx family DNxHR High Frame Rate s
4. 1 Save the dongle updater file to your system This file authorizes your dongle for specific upgrades The updater file extension is avd 2 Launch the Dongle Manager utility from your Avid Utilities folder The Dongle Manager utility starts Windows C Program Files Avid Utilities DongleManager DongleManager exe Mac Mac HD Applications Utilites Avid Utilities DongleManager DongleManager Click the Update tab Click the Open button navigate to the dongle updater file and then click Open Click the Upgrade button Your dongle is updated 6 Click the Scan tab to view the results of your dongle scan For additional information or to download the latest Dongle Manager application please refer to the following tech note Current versions of the software come installed with the Dongle Manager http www avid com dongle ne Ww When you click Download the Updater avd file is downloaded Use this to activate the product The rest of the activation procedure is the same as if the product was initially activated with a dongle The exact activation steps are provided in the Redeem to Dongle dialog Upgrading the Avid Editing Application Upgrading an Avid Editing Application You can upgrade your product in different ways depending on the application you re going to upgrade and the way it was activated Media Composer You can upgrade your Avid Editing Application from either an existing software license or a dongle license You wil
5. Application Manager by going to the following location e On Windows locate and double click Application Manager Start All Programs Avid Application Manager e On Mac OS X locate and double click Application Manager Applications Avid Application Manager e Clicking the Application Manager Tray Icon 2 If your Systems ID does not display enter your system identification number in the System ID text box 3 Enter your activation number in the Activation ID text box 4 Click Activate The website creates a license bin file This file contains license information needed to activate your Avid editing application To find out how to get the file refer to the Offline Activation Without an Internet Connection section 5 Once you retrieve the license bin file transfer it to the system you want to activate 6 In Application Manager click Browse and navigate to the license bin file on your system then click Open When the activation is complete a message informs you that your software has been successfully activated 7 Repeat these steps for each editing application or option you need to activate 8 If the Avid editing application is open you should exit and restart for any changes to take effect Dealing with the Subscription Models Dealing with Subscription Models With Application Manager you can have a subscription to a single application or a set consisting of an application and its options and plug ins Some plug
6. Floating License This section is applicable only to Media Composer The Floating License model allows you to purchase packs pools of licenses to deploy at a single site One System ID and license can run any number of systems simultaneously Licenses are consumed only when in use so that additional clients can connect and use a license as it becomes available Consuming and releasing licenses You consume licenses by connecting to the server and decreasing the overall number of licenses by 1 per client You release licenses back to server and increase the overall number of licenses back by 1 per client Licenses can be checked out for a certain period of time until the checkout term is complete To be able to check out a license you must first deactivate the Avid Editing Application To activate the product do the following 1 With Application Manager open go to the Licensing tab 2 On the list of applications find the application you want to activate Choose Floating in the Select activation method drop down list Application Manager AVi Be will smith avid com Account Apps Licensing Support Avid Media Composer Not Activated Floating License Server Backup Server optional Product Activation 3 Inthe License Server field enter the address or name for the server where Application Manager gets the floating license Application Manager AV i e will
7. Mot Activated Select activation method Sorenson Squeeze 10 Lite Not Activated Select activation method symphony Option Not Activated Select activation method Copy to Clipboard Cannot edit the license and backup server in case of the floating activation method If the product was activated before switching to the restricted mode the license details will be hidden under the restricted mode Working with Application Manager If the product was activated with the floating license you can Still deactivate the floating license while working in the restricted mode e On the Support tab The Upgrade button is unavailable To switch to the administrator s mode do the following 1 Click Settings gt Administration gt Allow Admin Functions 2 In the dialog box that appears provide Administrator s login and password to enable the full functional mode 3 Provided the administrator s credentials you have provided are correct and you do not belong to the Application Manager Restricted Users local network group Application Manager switches to the full functional mode The following changes will come into force 1 All the features of Application Manager are available 2 The Allow Admin Functions option is selected 3 The Restricted label is removed from the Application Manager title bar To turn the restricted mode on do one of the following e Right click the Application Manager system tray or Dock
8. Show w From the picture above you can see that the subscription is still valid and cannot be renewed and thus changed Monthly Subscription Active Standard Avid Support System ID 10127918530 Time Period Mar 17 2014 to Apr 16 2014 Auto Renewal OFF TurnOn Billing Info Visa 1111 Update Product Details amp Download Links Show w On this picture the subscription needs to be renewed as it is expiring refer to Renewing the Subscription to read about subscription renewing If you want to change the subscription model it is high time to do it Dealing with Subscription Models 4 To change your subscription model click Change below the Billing Info field The Change Subscription page opens Media Composer Subscription Total Monthly 49 99 Get easy access to the industry s most trusted editorial tool Prices in EUR and GBP include taxes Prices in other currencies are net and applicable taxes will be added Options Media Composer Software Subscription Annual hid 49 99 Media Composer Software Subscription Monthly 74 99 Media Composer Software Subscription Crossgrade Annual 39 99 Technical Support Options Standard Support hid Included i Elite Support i 30 00 m Choose the preferred subscription and click Add To Cart m You are redirected to the Cart page When you change the subscription model for the product your previous subscription model will be
9. The splitter that divides the Account tab into two sections is movable You can drag it up and down to display more of the either of the sections If the section 1s completely hidden the Expand button appears will smith avid com Account Apps Licensing Support Subscriptions Feeds My Products Knowledge Base Upgrade Entitlements Now Included in License Activation All Media Composer Software upgrades to the latest release 8 3 will require either an update to your license to 8 x or a re activation of your current 8 x license All Software Dongle and Floating licenses are affected subscription annual and monthly rentals are not affected Info Media Composer Software Update Now Available This latest update of Media Composer Software enables powerful new High Res 4K 2K UHD and Resolution Independent workflows It also introduces anew member of the DNx family DNxHR High Frame Rate support clip based and monitor LUTs playback Frame Rate setting and more are included Info Tutorial Learn about Boris FX BCC Lite Learn what s in BCC Lite included with Avid subscription licenses and how to take advantage ofthese popular filters Info Welcome to the feeds area of the Avid Application Manager Here you can get news alerts and special offers from Avid and third parties For the a closer look atAvid s Application manager please see the following brief video Info How to with Media Composer Sof
10. a version of the product If the record about the PackageBundleID is in the system database Application Manager operates as if the product is successfully installed and displays its name on the Apps Tab If the product must not be available for Application Manager the record about the installation package must be deleted from the system database on Mac OS X To do it use the following command sudo pkgutil forget PackageBundleID
11. get the new support plan Dealing with Subscription Models Grace Period Application Manager checks whether or not your subscription is active 15 days before the expiration date the system sends you an email with a reminder When the subscription expires you are notified about it with the email If the subscription expires and you are not connected to the Internet a four day grace period starts During this period you still can run the Avid Editing Application However if Application Manager is launched you will get notifications every six hours reminding you that have to pay for the next month If Application Manager is not launched the notifications are shown once you run it If you do not renew the Editing Application after the grace period the subscription becomes inactive and you cannot launch the expired Avid Editing Application Renewing the Subscription When it is time to renew your subscription for example your monthly subscription comes to the end or for your annual subscription with monthly payments you have the auto renewal option turned off you do it with the Renew button available on the Subscriptions page Monthly Subscription Active Standard Avid Support System ID 10127918530 Time Period Mar 17 2014 to Apr 16 2014 Auto Renewal OFF TurnOn Billing Info Visa 1111 Update Renew Change Product Details amp Download Links Show w The next billing date can be found in the Subscription secti
12. is made only once When buying the application from the Avid s store you choose a subscription model along with the application Later you can change the subscription model Media Composer Subscription Total Monthly 49 99 Get easy access to the industry s most trusted editorial tool Prices in EUR and GBP include taxes Prices in other currencies are net and applicable taxes will be added Media Composer Software Subscription Monthly a 74 99 Media Composer Software Subscription Crossgrade Annual 39 99 Technical Support Options Standard Support Elite Support 30 00 To change a subscription model do the following 1 Go to your account on the www avid com account 2 Inthe My Products section click My Products and Subscription This brings you to the Product Subscriptions page with the products you have bought 3 In the list of the subscriptions you bought find the one you want to change Dealing with Subscription Models You can change a monthly subscription model to a perpetual one but not vice versa The subscription model can be changed only on the renewal date Pro Tools Studio Software Subscription Monthly 1Product s Monthly Subscription amp Active Standard Avid Support System ID 50000846 llokID smolka avid123 Time Period Jan 10 2015 to Feb 09 2015 Auto Renewal ON Turn Off Billing Info Visa 1881 Update Product Details and Download Links
13. key and an activation card with a printed activation code e If you are upgrading from a previous version of Pro Tools or Pro Tools HD you will need to use your own 1Lok USB key You will receive an activation code through your online Avid account The activation procedure that involves Application Manager is described in the Activation with an iLok section You can also find the description of the Pro Tools activation procedure in the Pro Tools Installation Guide and Pro Tool First Installation Guide Each of the following sections contains a note informing you what product the description relates to Product Activation Online Activation with an Internet Connection This section is applicable to Media Composer and Sibelius With Application Manager open you can activate your Avid Editing Application with the Online option If Application Manager is not open click the tray icon to open it or run the Avid Editing Application you bought If you exit Application Manager the tray icon is not visible To activate your Avid Editing Application run it Application Manager will be launched automatically After you complete the activation Application Manager will be automatically closed Activation of all installed products can be performed on the Licensing tab of Application Manager To activate the application with the Online option 1 With Application Manager open click the Licensing tab By default t
14. license is described above This section describes how to upgrade you product to its latest version using a dongle The upgrade process corresponds with the upgrade workflow described here The only difference from that process is that you have to obtain Activation ID and Dongle ID To upgrade your Avid editing application with an Internet connection from a dongle license to a software license 1 Attach your dongle to your Avid editing system 2 You can launch Application Manager by going to the following location e On Windows locate and double click Application Manager Start All Programs Avid Application Manager e On Mac OS X locate and double click Application Manager Applications Avid Application Manager e Clicking the Application Manager Tray Icon 3 If your Systems ID does not display enter your system identification number in the System ID text box 4 Enter your new activation identification number in the Activation ID field 5 When asked if you want to deactivate your dongle click OK When the activation is complete you will receive a message indicating the software has been successfully activated 6 Click OK Your dongle is now deactivated and you can run the application with a software license Upgrading an Avid Editing Application Upgrading Without an Internet Connection to a Software License To upgrade your Avid editing application to a software license without an Internet connection 1 Launch
15. smith avid com Account Apps Licensing Support Avid Media Composer ACTIVATE Not Activated Floating License Server 192 168 11 1 Backup Server optional hitp backupilicense severcom 4 Inthe Backup Server optional field enter the address or name of the server that is to be used when the main server is inaccessible for some reason 5 Click Activate to activate the product The server addresses are saved each time you click Save or Activate A client system with a saved address can be used for creating a Master image which can then be deployed at any number of additional client systems If you save the license server address by clicking the Save button or just pressing Enter you do not have to activate the product manually Once you launch the application that you wanted to activate it is activated automatically The floating license timeout period is 6 hours If the application is closed the license is expired after the timeout period has passed and returns to the pool If the application is running more than 2 5 hours the license server is checked for available licenses and if there is One your current license will be silently renewed so you experience no interruption If a server is unreachable you are warned that the license is expired but you still can continue working with the Editor Application with all its options activated If server is accessible but there are no licenses available you will be warned Clickin
16. that have not been installed but are available for your account or already downloaded and installed Show AIl Avid Application Manager v Current Version 2 4 0 5510 Codecs PE Version 2 5 1 38635 More Info Eleven No Update Version 12 0 0 615 Focusrite Bundle No Update Version 12 0 0 615 NewBlue Titler Pro 2 Current Version 2 14 12 16 NewBlue Titler Pro v1 Win Version 1 14 12 12 More Info Use the Plug Ins drop down list to choose what options and plug ins you want to be displayed e Show All e Media Composer Plug ins Manage the application versions you are working with from the Apps tab For example from this tab you can buy or download a new application Working with Application Manager The Apps tab controls varies depending on the current state and may have the following interface elements e What s New click to expand and view a list of improvements and new features in the new version e Buttons on right side change depending on the current state of the product e Update click to download a new version of the application e Renew click to renew your rental subscription if it has expired Clicking Renew redirects you to the MyAvid page where you can renew your subscription or purchase a perpetual license for the application e Install click install a new version of the product The first time you click Install for Avid Cloud Client Services in Application Manager no mat
17. uninstall a product on Windows for example Application Manager log in as a user with administrative privileges If you are working in a shared storage environment mount your workspaces To uninstall Application Manager on Windows do the following 1 Quit all active applications and Application Manager itself Make sure it is deactivated in the tray 2 Access the Control Panel and select Programs and Features Then select the Avid Application Manager and click Uninstall To uninstall the Application Manager on Mac OS X do the following 1 Quit all active applications 2 Go to Applications Avid Uninstallers 3 Double click the Application Manager uninstaller 4 Follow the on screen prompts Uninstallation Specifics How to Uninstall the Pro Tools Plug ins The following information is for advanced users who can work with system files and the command line When the user installs a product on the Mac OS X the information about the installer package is recorded to the system database BundleID of the installer package PackageBundleID can be specified in the Product Definition File instead of the application BundleID or the Product Definition File can contain both of them If the Product Definition File contains the PackageBundleID Application Manager will search for the record about it in the system database This record contains a version of the installer package in Application Manager this version is shown as
18. upgrade the support plan on the renewal date when the subscription is approaching its expiration date Starting one week in advance of the expiration date you are notified of the Support subscription renewal date on a daily basis by the corresponding notifications that appear from the Application Manager tray icon Dealing with Subscription Models To change your support plan do the following 1 On the Avid com site go to your account My Account View the Master Account FAQ My Products My Support Center e My Products and Subscriptions e Search the Knowledge Base e Cancelled Subscriptions e Avid Advantage support plans e Support Upgrades e Contact Technical Support by Phone e Products Not Yet Downloaded Billing and Account Help e Avid Software Activation and Download e LostLE Auth Code e Use your ASC e Access the Support Center Portal Store and Billing Linked Avid Accounts e Avid Store Shipping and Billing Linked accounts enable you to login once and access all your e Order History merged accounts Avid Video Download Center Status NotLinked Link this account Create Account Avid Community Status NotLinked Link this account Create Account 2 Inthe My Products section click Support Upgrades You are prompted to enter your System ID After your System ID is verified select the support plan you want and click Add To Cart Follow the upgrade transaction steps to complete the operation and
19. 26 What You Need to Activate Pro ToolS cccccssseecesseeceneeeceeeeceneeeneseetaeseeteneeeneness 27 Online Activation with an Internet Connection ccccceccseeeeeeeeceeeeeeeeseaeeeeeesseaaees 28 Auto Activation with an Internet CONNECTION ccceccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeaaees 29 POA Wil A Floating LIC CIS scr EATE 31 Dt UN a yenag striate nsera cman erage e i oo Offline Activation Without an Internet CONNECTION cccceeeeecceeeeeeeeeeeeeeeeeeeeseaeees 40 Activation with a Hardware CY casieckscisncrcummartiisansdoniradiieentianinisienanrxtouiaaendeansts 43 PEANO ain a DONO e E 43 OST NR ILOR seinra Wenee ht er iaeet tt eRe Diesen eer tcl tae 47 Poem 108 ge D 3 2 Beene lee enone Wen ee anene rer nn Mle ostteniets tee Hoke anion ene Wee orton sre ern Tr 48 Upgrading an Avid Editing Application cccsesssseeeeeeeees 50 Dia eles eo ie 1c 4 2 eee peer ter eet ene tre net et Sate A a 51 Upgrading with an Internet Connection from an Existing Software License 52 Upgrading with an Internet Connection from a Dongle License and Converting to a ee ar isco cide teie ina indus ticicinacinddereldenasindanieeeiemasbdlie ma tlamacisiaanainets 53 Upgrading Without an Internet Connection to a Software LICeNnSe ccceeeeeees 54 Dealing with Subscription Models ccsccccsssseesseseeseneeeeeneeeeenens 55 T P Ener eee eee ee ne e eee eee eee 60 Eea a AEAE
20. E E oes fey Poet Mice Or reeset ieee Sk Eien erent oe Meee eres et eet TTET 63 Renewing the cece eee eee eee 63 Subscription Crossgrade agrscciic ta scene svenctw sacaaiwiaseuctedarsactasavancto Suaeoleiavaseieiaimnotaisuacctats 65 Additional Options and PIUGQ INS ccccceseseeeeeneeeeneeeeeneeeenneeneaes 66 Purchasing Fro Tools FS oreo sc to mcavntdcayeinianarsents munspatacancnviasanstedasaunenianapolmiasaasters 66 Lia ok lll go Lo Pe een ee neers eneMeE Orne Ree oe ne nene ner treme elmer open ener eer erenent wer eter eer cnrere 66 ADT FUNI res esas a e id esi 67 Deactivating the Avid Editing Application and Plug Ins 68 Uninstallation Specifics ssssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnnm 69 Howto Uninstal the PROG wis rats nssisnarciensaens vestcncranacas lt anicoes kaccansn sunisnenenecceaveneidnencions 69 How to Uninstall the Pro Tools Plug Ins cccccseeseceeceeeseeeeeceeeeeceeeseaeeeeeeeeeaaeeeees 70 Using this Guide Using this User s Guide Thank you for purchasing an Avid Editing System which includes Application Manager This guide provides information on how to activate or deactivate your software and how to install any third party software You can always find the most current information in the online version of the Read Me and should check there for the most recent release notes The online version is updated immediately after new information becomes available The R
21. Sorenson Squeeze 10 Standard Not Activated Select activation method Y Symphony Option Not Activated Select activation method Y Pro Tools HD oa Activated Expires 1 16 2016 Type Subscription Close Deposit Date 1 9 2015 Activate to iLok_17E2E8 Owner wsmith Pro Tools First Activated Type Perpetual m Close Deposit Date 2 2 2015 Activate to KBP1 DHP F54136 Owner wsmith Da Copy to Clipboard As soon as you plugged in the iLok Application Manager does the following It detects the 1Lok e It changes the product status from Not Activated to Activated e It displays the type of the license used Perpetual or Subscription e It stores the 1Lok information click the Info button under the product name to display it Product Activation Redemption to Dongle This procedure is applicable only to Media Composer As you have bought the product you can install and then activate it with Application Manager with the online activation using the system ID and activation ID However you can change the activation method and activate the product with a dongle This option is only possible if you are upgrading from the perpetual model to the perpetual one To redeem to dongle do the following 1 From My Account page go to the My Products and Subscriptions page 2 Click Show for the product you are going to activate with a dongle Remember that it must be a perpetual licens
22. Support Avid Media Composer Not Activated Offline System ID Activation ID License File Dolby ACs Uinknowr Select activation method 3 Enter your system identification number in the System ID text box 4 Enter your activation identification number in the Activation ID text box Product Activation As you enter the Activation ID the Application Manager validates it and displays the activation instructions Follow the instructions to receive activation bin file using the client system with an Internet connection will smith avid com Feeds Licensing Support Avid Media Composer Not Activated Offline system ID 101286294196 Activation ID MREA ZKHE BVTE 3T6E In order to receive license bin file copy the following information and use a computer with an internet connection to go to hitpviwwwiavid comilicense System ID 101286294196 Activation ID MREA KHE BYTE 3T6E Device ID 53422741232804536190910274 License File Dolby ACS Not Activated Select activation method Y NewsCutter Option Not Activated Select activation method Symphony Option Not Activated Select activation method T Copy to Clipboard U Product Activation 5 Onacomputer with an Internet connection go to http avid com license Avid License Control Software License Activation Activate your Media Composer Symphony or NewsCutter software Activate Optional You can also activate PhraseF
23. al o 39 99 Technical Support Options Standard Support Included INFO Elite Support 30 00 To see the support plan information take a look to the right column of the Product Subscriptions page Monthly Subscription Active Standard Avid Support System ID 10127918530 Time Period Mar 17 2014 to Apr 16 2014 Auto Renewal OFF Turn On Billing Info Visa 1111 Update Renew Change Product Details amp Download Links Show w Dealing with Subscription Models Or go to the Support tab of Application Manager Here you can see which support plan is active now and for which product Application Manager AV iP will smith avid com Account Apps Licensing Support Standard Support Phone 1 call per month Web Unlimited with 24 hr response time Web Unlimited with 46 hr response time Sibelius Only Avid Media Composer UPGRADE Active system ID 10128932117 Contract Expiration 01 19 2016 ExpertPlus Support Phone Unlimited calls with priority queuing Web Unlimited with 4 hr response time Elite Support Phone Unlimited calls with priority queuing Web Unlimited with 1 hr response time Contact Avid Community Support Phone Support Manage Support Cases Knowledge base Note that Media Composer goes along with either Standard or Elite support plan Pro Tools may have either Standard or ExpertPlus support plan and Sibelius may have the Standard support plan You can change
24. available you will get notifications about them You must be logged in to see your products If you are not logged in you are redirected to the Account tab and prompted to enter your email and password to log in Working with Application Manager e Notifications click this option to manage your notifications on product updates and advertisements wilLsmith avid com Go to My Avid_ com Go to Knowledge Base Sync Account Allow Data Collection Y Show Feeds Administration Log Out Close e Show Apps select this option to get notifications about product updates e Show Feeds select this option to get notifications about Avid news and advertisement If any of these options are selected the desktop application is activated to show the corresponding notifications popping up notifications appearing from the tray icon OF Clicking the notification opens the corresponding tab of Application Manager where you can then make further decisions If both options are deselected the application runs only as a service without showing notifications The appearance of the notification depends on which Application Manager tab it refers to If it refers to the Apps tab it contains a message There are N updates available O There is 1 update available gt Lael If it refers to the Feeds tab the message states There are N new feeds Mer Th 10 feeds X Gy There are 10 new feeds Bra If the noti
25. cancelled and the new one will be obtained 7 If you decided not the change the subscription model click Cancel on the Change Subscriptions page This sends you back to the Product Subscriptions page Dealing with Subscription Models To modify the information on your credit card and payment method click the Update button next to the Next Billing On field The Update Payment Method dialog appears Update Payment Method For Media Composer Software Subscription Monthly System ID 10126033084 Card Brand Visa T Card Number 111111111111 Card holder John Smith Expiration Date 02 7 2016 Verification Number Sci Where do I find the verification number The billing information entered here will automatically be used during the next payment Make your changes and click Register now or click X to close the dialog Dealing with Subscription Models Support Plan A support plan is offered along with your subscription Choose the support plan you want when selecting the subscription model for the product you are buying Media Composer Subscription Total Monthly 49 99 Get easy access to the industry s most trusted editorial tool Prices in EUR and GBP include taxes Prices in other currencies are net and applicable taxes will be added Options Media Composer Software Subscription Annual hid 49 99 Media Composer Software Subscription Monthly 0 74 99 Media Composer Software Subscription Crossgrade Annu
26. click Settings gt Refresh apps Out App Purchase To purchase a plug in from the Avid shop do the following 1 Go to the shop avid com and buy the plug in in the corresponding section The procedure of purchasing a product from the site 1s standard and described in the Pro Tools Installation Guide 2 In Application Manager click Refresh Apps to check for new products and plug ins 3 Application Manager displays the new plug in on the Apps tab ready for downloading 4 Click the Download button the download process is initiated The Download button is changed to the Install button 5 The user clicks Install 6 Application Manager display the new plug in installed in the plug in section Now the plug in is ready to use Deactivating the Avid Editing Application and Plug Ins 8 Deactivating the Avid Editing Application and Plug Ins To deactivate your Avid Editing Application do the following 1 If you are working with the Avid Editing Application you can deactivate it directly from within the application Click the corresponding option in the application and Application Manager opens In the case of Media Composer click Special gt Deactivate This opens Application Manager If Application Manager is already running skip this step and go to step 2 2 In Application Manager go to the Licensing tab 3 Find the product you want to deactivate and click the Deactivate button next to its title Remember that
27. e Perpetual Product Media Composer Standard Active System ID 10128893890 Avid Support docs i A et Time Period Jan 12 2015 to Jan 11 2016 Auto Renewal ON Turn Off Product Details and Download Links Hide A Media Composer 8 0 0 System ID 10128893890 Download Dongle Updater File u amp Media Composer 8 Beta installer Mac 252 GB Media Composer 8 Beta installer Win 2 01 GB ApplicationManager xx download will go here 285 KB Sorenson Squeeze 8 5 SorensonSqueeze Lite new ts n ue SorensonSqueeze xx installer Win 118 24 MB SorensonSqueeze xx installer Mac 125 97 MB iZotope Insight iZotope Insight Trial new ts n NewBlueFX Titler Pro NewBlue Title Pro v1 new ts n 3 In the list of the applications available for downloading click the Download Dongle Updater File button Product Activation The Redeem to Dongle dialog appears 4 Enter the dongle system ID and dongle serial number into the corresponding fields and click Upgrade Redeem to dongle Dongle System ID Dongle Serial Number Activation ID MCDA 2J62 0839 PREH The system congratulates you with the upgrade 5 Click Download to generate the dongle updater file Redeem to dongle PLEASE READ CAREFULLY Congratulations You have successfully upgraded Click the Download button to generate your dongle updater file Dongle Updater Instructions Please follow the instructions below to update your dongle
28. e Apps tab of Application Manager Application Manager AVI f will smith avid com Account Apps Licensing Support Artist Suite Avid Media Composer UPDATE Version 8 0 0 33115 Whats New PT 12 for Win 441 DOWNLOAD Version 12 0 0 441 More Info Sibelius Win New DOWNLOAD Version 8 0 0 684 More Info D Show AIl D T a Avid Application Manager UPDATE Version 2 4 0 5865 What s New First AIR Effects Bundle for Win DOWNLOAD Version 12 0 0 615 More Info First AIR Instruments Bundle for Win DOWNLOAD Version 12 0 0 615 More Info NewBlue Titler Pro 1 Current Version 1 14 12 12 2 eO Click Update the update download begins and you will see the progress bar As soon as the update is downloaded the Update button is changed to Install Click it to install the new version of the product After the installation is completed you can be asked to restart your computer After the restart Application Manager refreshes the statuses for the products on the Apps tab Upgrading an Avid Editing Application Scenario 2 1 Uninstall your existing Avid editing application Before you uninstall your Avid editing application write down your System ID You will need your old system ID to activate your new software 2 Install your new Avid Editing Application See Installing the Avid Editing Application 3 Activate your Avid Editing Application If you have a perpetual licen
29. e a message informs you that your software has been successfully activated You can reactivate your product if it was deactivated The license information will already be populated in the corresponding fields While the product is deactivated it is grayed out in Application Manager Auto Activation with an Internet Connection If you are connected to the Internet Application Manager facilitates the process of activation of Media Composer or Sibelius you have purchased from the Avid shop The main conditions for Avid Editing Application to be auto activated are e the Computer Name known as Activation ID at the Avid com shop coincides with the one you are working at e the license you are going to use was not deactivated manually before Note that Sibelius License Server is not auto activated Product Activation To have Avid Editing Application auto activated do the following l Having bought Avid Editing Application you can have Media Composer or Sibelius with a monthly annual or perpetual subscription go to Application Manager On the Account tab log in to Application Manager with the Avid account credentials Go to the Licensing tab of Application Manager the license is activated automatically without any additional actions The procedure described above shows a very basic scenario It can be performed without any unexpected results if the following conditions are met The subscription license must be a
30. ead Me can be found on your Account Page Symbols and Conventions In this guide the following symbols and conventions are used Symbol or Convention Italic font Courier bold font gt lt placeholder variable gt UPPER CASE Meaning or Action A note provides important related information reminders recommendations and strong suggestions A caution means that a specific action you take causes you to lose data Italic font is used to emphasize certain words Courier bold font identifies text that you type This symbol indicates menu commands and subcommands in the order you select them For example File gt Import means open the File menu and then select the Import command Angle brackets indicate placeholders or variables Indicates names of processes process classes data model attributes legal lists legal list values states of tasks and templates Using this User s Guide If You Need Help If you are having trouble using your Avid product 1 Check online for the most up to date documentation Visit the Knowledge Base at http www avid com knowledgebase 2 Check the documentation that came with your Avid software application or your hardware for maintenance or hardware related issues 3 Visit the online Knowledge Base at http www avid com support Online services are available 24 hours a day 7 days a week Search this online Knowledge Base to find answers view error messages to acc
31. em ID refers to the system you are working at Activation ID is needed to activate your software You can find your Activation ID in your Avid account at http account avid com The ID is listed on the My Products page along with your downloads You will also receive an email that contains the activation codes for each of your applications Device ID identifies your system if you are activating your software on a system that is not connected to the Internet This ID will be provided to you through Application Manager during the activation process To find out your device ID go to the Licensing tab of Application Manager select the Offline activation method for the product enter Activation ID System ID or both and you will see the licensing information along with the Device ID Take into account that after you purchased a product you cannot activate it right away there must be at least 10 minutes between these two actions Otherwise you will encounter an error Product Activation What You Need to Activate Pro Tools Pro Tools is authorized using an iLok USB key 2nd generation from PACE Anti Piracy An iLok can hold hundreds of authorizations for all of your iLok enabled software After a software license is placed on an iLok you can use the iLok to authorize that software on any computer e If you purchased a boxed version of Pro Tools or Avid hardware bundled with a version of Pro Tools or Pro Tools HD it includes an iLok USB
32. es information about new products promotions training videos or approved 3 party products My Products Knowledge Base Upgrade Entitlements Now Included in License Activation All Media Composer Software upgrades to the latest release 6 3 will require either an update to your license to 6 x or a re activation of your current 8 x license All Software Dongle and Floating licenses are affected subscription annual and monthly rentals are not affected Info Media Composer Software Update Now Available This latest update of Media Composer Software enables powerful new High Res 4k 2K UHD and Resolution Independent workflows It also introduces anew member of the DNx family DNxHR High Frame Rate support clip based and monitor LUTS playback Frame Rate setting and more are included Info Tutonal Learn about Boris FX BCC Lite l on mem sock etn te Mee 1 ite fie ele die od othe Ao ee nei nti The feeds are displayed in the chronological order the most recent feed is displayed at top Click the hyperlink in the description to visit a Web page with more information Clicking the Info button below a product name takes you to the Avid web site where you can read more about the product Use the Category drop down list to filter what feeds are shown For example if you select My Products you will see only feeds for the products that are currently installed on your computer Working with Application Manager
33. ess of installation Otherwise your Application Manager will be corrupted and you will need either to reinstall the Avid Editing Application that Application Manager came along with or get Application Manager from the Avid Download Center The Application Manager installation process adds a Desktop icon Windows or Dock icon Mac OS X and a pointer to your Avid editing application in the Start menu Windows The Application Manager tray icon is always available So even if you close Application Manager with the X Close button it is minimized to the tray and can be open again by clicking the tray icon Working with Application Manager Working with Application Manager Application Manager functioning can be configured according to your needs to adjust its functions click the Settings button O in the upper right corner of the Application Manager window Account AVI ie will smith avid co Apps Licensing Support Subscriptions Pro Tools Renews 19 02 2015 Monthly Subscription Standard Support System ID 50000956 Media Composer Renews 19 02 2015 Monthly Subscription Standard Support System ID 10128931990 Media Composer Renews 19 01 2016 Annual Subscription Elite Support System ID 10128931863 Video Editing amp Finishing Knowledge Base Upgrade Entitlements Now Included in License Activation All Media Composer Software upgrades to the latest release 8 3 will require either an update to your l
34. ess troubleshooting tips download updates and read or join online message board discussions Avid Training Services Avid makes lifelong learning career advancement and personal development easy and convenient For information on courses schedules training centers certifications courseware and books please visit http www avid com support and follow the Training links or call Avid Sales at 800 949 A VID 800 949 2843 General Information 1 General Information Application Manager is an instrument that facilitates all the operations that relate to application download and activation subscription prolongation and other product licensing activities With Application Manager you can manage your downloads installs updates product activation procedures support plan subscription model receive Avid news and advertisements and try new offerings without having to go to Avid s Web store The Avid Subscription offering provides users the ability to rent Avid software and tools on a monthly or annual basis as well as purchase support receive software and maintenance updates Application Manager involves the new Licensing and Pricing model including Subscription to Rent to Own Floating licenses and Educational Pricing 2 Getting Application Manager There are two ways to get your copy of Application Manager e Installing a standalone version of Application Manager e Installing Application Manager as part of the installation p
35. ethod Y Dolby AC3 Not Activated Select activation method NewsCutter Option Not Activated Select activation method Y Sibelius License Server 5 seats DEACTIVATE Activated Renewal Date N A Online Permanent Details Sibelius seat 1212 3434 TGRE UEUE DEACTIVATE Activated Activate Seats Activation Sibelius License Server successfully activated Symphony Option Not Activated Select activation method Y Copy to Clipboard Product Activation Click Details to review all the information about the SLS activation Application Manager AV i gt Account Apps Licensing Support Avid Media Composer Not Activated Select activation method Dolby ACS Not Activated Select activation method NewsCutter Option Not Activated Select activation method Sibelius License Server 5seats DEACTIVATE Activated Renewal Date N A Online Permanent Close Device ID 52490487 11336463139300217 System ID 103667196057 Activation ID 1212 3434 TGRE UEUE License Status Activated License Type Permanent Renewal N A Sibelius Seat 1212 3434 TGRE UEVE Total Seats count 5 Sibelius seat 1212 3434 TGRE UEUE DEACTIVATE Activated Activate Seats Activation Sibelius License Server successfully activated Symphony Option Not Activated Select activation method Copy to Clipboard If you have more than five seats generated click Activate Seats to activate an additional bunch of license
36. fication refers to the Licensing tab the message informs you about expirations and renewals Working with Application Manager During the Application Manager session each type of notifications is displayed only once except for the Licensing tab messages about expiration are displayed according to the current state of applications listed on the tab e Allow Data Collection select this option to allow Application Manager collecting the system and usage data Analysis of the collected data will be used for improvement of Avid products and services If multiple users work with Application Manager on the same machine each of them can decide if he wants to permit collecting data The decision of each user on allowing collecting data is registered in the registry locations for Mac OS X user in the user home location specific for each user e Administration click this option to manage the restricted mode of Application Manager e Allow Admin Functions administrators of Application Manager use this option for preventing users to work with specific features of Application Manager If this option is selected all the features of Application Manager are available wi smith avid com Go to My Avid com Go to Knowledge Base syne Account Notifications Allow Data Collection Administration d Allow Admin Functions Log Out Close If the administrator assigned you to the Application Manager Restricted Users
37. g OK closes the Editing Application If the connection to the floating server is lost while working with Application Manager you are warned about the connection problem however you can keep Application Manager launched Product Activation You can borrow the floating license for some time for example if you need to work with the application on another machine or if you do not have an Internet connection The Checkout option is shown on the dialog for the selected product only if you have a reservation made for your computer Device ID on the license server Application Manager AV I bie will smith avid com Account Apps Licensing Support Avid Media Composer ACTIVATE Not Activated Floating License Server 192 168 11 1 Backup Server optional httpv backupilicense servercom wf Checkout 1Wweek F Select the Checkout check box the Duration drop down field appears Select the duration of the checkout period and click Activate Now your license is checked out and you can start working with the application As soon as the checkout period ends a grace period starts During this period the license can be used one more time within one day after the expiration of the checkout period To use the editing application launch it a floating license is automatically consumed To review the license details 1 Open Application Manager 2 Click the Licensing tab Product Activation 3 Click the Details b
38. he product is not activated and you can see its status under the product s name If a product is activated in a trial mode the status of the product is changed from Not activated to Trial and the expiration date is displayed If you use a hardware key to activate the product Application Manager detects it and shows the corresponding activation state next to the product name and license details 2 On the list of applications find the application you want to activate Choose Online in the Select activation method drop down list Application Manager AVI b gt will smith avid com Account Apps Licensing Support Avid Media Composer Not Activated Online System ID Activation ID 3 Enter the corresponding information in the System ID and Activation ID fields Product Activation 4 Click the Activate button next to the product name Application Manager verifies your information and confirms activation As the product is activated you can click Details to see the current license details Application Manager AVi gt gt will smith avid com Account Apps Licensing Support Avid Media Composer DEACTIVATE Activated Renewal Date 11 12 2014 11 59 59 PM Online Subscription Close Device ID 5249048 711336463139300217 System ID 10128738569 Activation ID MREA Y 8Q E48x 2HGH License Status Activated License Type Subscription Renewal 11 12 2074 11 59 59 PM When the activation is complet
39. icense to 8 x or a re activation of your current 8 x license All Software Dongle and Floating licenses are affected Subscription annual and monthly rentals are not affected Info Media Composer Software Update Now Available This latest update of Media Composer Software enables powerful new High Res 4K 2K UHD and Resolution Independent workflows It also introduces a new member of the DNx family DNxHR High Frame Rate support clip based and monitor LUTs playback Frame Rate setting and more are included Info Go where the Pros know Avid Acommunity of video professionals is waiting to assist you on our Forums While you re there brush up your skills saith nnr Cammiuinite Tittariale ar lianarn tha Intact inadiictrs Working with Application Manager Settings The Settings drop down menu can be found in the upper right corner of Application Manager and appears as follows Go to My Avid com Go to Knowledge Base Notifications b Allow Data Collection Administration H Glose Click the Settings button to open a drop down list to choose the following Go to My Avid com click to go to the MyAvid com login page If you save your login credentials within the browser you will be auto logged in Go to Knowledge Base click to go to the Avid Knowledge base to search for solutions Sync Account click to manually check for updates of applications like new purchases and feeds If any updates
40. ind or ScriptSync Option Features Please enter the following information Required Activation ID Device ID Email Address Email is an optional field however we recommend you provide an email so we can also send you the By hitting this button you understand that you are PA n inate er Continue gt not able to go back and your activation will be used software license file 6 Follow the onscreen instructions on the Web page The Activation tool confirms your system information When the activation is complete a message informs you that your software has been successfully activated and the button changes to Deactivate 7 Repeat these steps for each editing application or additional option you need to activate 8 Once you have the license bin file transfer it to the system where you want to activate the product 9 At the system where you want to activate the product in Application Manager click Browse and navigate to the license bin file you just brought to the system then click Open 10 Click the Activate button If the editing application is open you must exit and restart for the changes to take effect If you are about to activate several products simultaneously you may use the latest bin file created for the System ID Product Activation Activation with a Hardware Key Some Avid Editing Application can also be activated with a hardware key that is included in the Installation package The fol
41. ins are part of the application they are bought and installed along with the application Other plug ins must be purchased additionally To learn more about purchasing plug ins for Pro Tools refer to Purchasing Pro Tools Plug Ins There are two types of subscription models e Individual Membership Subscriptions either Single Product or Suite are purchased and managed by a single user customer e Team Company Membership Subscriptions either Single Product or Suite are purchased in volume by seat by a company business and managed by their local administrator Each team member has access to the subscription Subscription is managed from your online portal at www avid com account You can purchase Subscription through Web store Avid Sales and Channel resellers or distributors Subscription To Rent The Subscription To Rent model is based on monthly payments You will be notified daily about the next monthly payment by a pop up notification within seven days three days before the renewal date and four days after its planned renewal date so you have an opportunity to connect to the Internet before the renewal expires Once the Subscription ends the application functionality is no longer available If you start the application it prompts you to purchase the subscription Subscription To Own This Subscription model provides for full payment at the point of sale POS This kind of subscription provides
42. ited States and or other countries Apple and Macintosh are trademarks of Apple Computer Inc registered in the U S and other countries Windows is either a registered trademark or trademark of Microsoft Corporation in the United States and or other countries All other trademarks contained herein are the property of their respective owners Avid Application Manager Guide 9329 65610 00 REV B 9 15 Contents RT E 3 USINO IRIS Ce san 5 e ANID UII D EEE A A 5 One N airne arnan nea a E EEEa 6 Aaa Franina 10 Sa ioinstvtorsneenancemsiarsrsiabigsivinreeie ERDE EE EE 6 General UPORTAL OIA secesesscecencacnceentesnssencsunssmnsennsesnssaneenneennsernetuasseneeeat 7 Getting Application Manage ccssecceseeceseeeeneeceneeeeneeseneees 7 Installing a Standalone Version of Application Manager ccccceeeeeseeeeeeeeeeeeeeees 7 Installing Application Manager Along with Avid Editing Application ccccecee 8 Working with Application Manager cssscsssecseseeeseeeeeeenseeneeeeaes 9 ELU E scat ee rte ee O T ANO E AIN N AATA E E A O T 10 Applicalon Manager WISTS sssi EEE 16 C A T a aera ee rer ee tent tant Ene RRR MeL Maree erent ae Renna 17 T r T E 21 aa AE se E e E E E regia pon A EE AA EE A E A 24 T a T A AAEE ENR 25 Product Activation sisisictntectintecedusnindeseinnndevaiainassninnscsiincncaeiexaedwinnns 26 What You Need to Activate Media Composer or Sibelius ccccceeeeeeeeeeeeeeeeeees
43. ivated when the 30 day trial expires The Support Tab The Support tab lists the support plans available for the products you have activated Application Manager AVI e will smith avid com Account Apps Licensing Suppor Standard Support Phone 1 call per month Web Unlimited with 24 hr response time Web Unlimited with 46 hr response time Sibelius Only Avid Media Composer UPGRADE Active System ID 10128932117 Contract Expiration 01 19 2016 ExpertPlus Support Phone Unlimited calls with priority queuing Web Unlimited with 4 hr response time Elite Support Phone Unlimited calls with priority queuing Web Unlimited with 1 hr response time Contact Avid Community Support Phone Support Manage Support Cases Knowledge base From this tab you can go to your account page at the Avid com to contact the Avid Community Support manage support plans and access the knowledge base Product Activation 4 Product Activation Activate your Avid Editing Application to gain access to all available features Media Composer Pro Tools and Sibelius are activated in different ways What You Need to Activate Media Composer or Sibelius To activate Media Composer or Sibelius you must have an Activation ID and System ID They can be found on the Product Subscriptions page of the shop avid com after you buy the product The Activation ID is linked to the subscription model you are using or only going to use The Syst
44. l be informed about the available upgrades via the notification popping up in the Tray AN Upgrading your dongle license to a software license disables your dongle Once you have activated your software license you do not need and are not able to use the dongle to run your Avid editing application If you activate electronically with a dongle the system assumes you are converting from a dongle license to a software license and the dongle will be disabled Activate electronically with a dongle only if you wish to convert to software licensing Pro Tools and audio plug ins These products and plug ins are activated only via 1Lok a specific USB key attached to the product when you are buying it Customers with active Elite support plans If you upgrade your existing license and have an active Elite support plan please carefully read all the instructions provided on the Download Center before updating your system For additional information please check the Avid Advantage Support Plans topic on the Avid Knowledge Base Below are high level steps you should follow if you are upgrading your Avid editing system Upgrading an Avid Editing Application Upgrade Workflow There are two scenarios for updating upgrading your products You choose yours according to the product availability licensing policies and other circumstances Scenario 1 Whenever an upgrade is available the Current status for a product turns to Update on th
45. lowing sections describe using a dongle for activating Media Composer and an 1Lok for activation Pro Tools Activation with a Dongle This section is applicable only to Media Composer To activate the product do the following 1 With Application Manager open go to the Licensing tab If Application Manager is not open click the icon in the tray 2 Plug in the dongle blasted to the current product and version Application Manager detects the dongle with the corresponding dongle ID and Serial Number Application Manager AV i gt will smith avid con Q Account Apps Licensing Support Avid Media Composer Dongle Activated System ID 776361156 Dongle Serial Number 26465406 Choose action Dongle Info NewsCutter Option Dongle Activated Symphony Option Dongle Activated Product Activation To scan a dongle click Dongle Info Application Manager lists all the information available on the current dongle Application Manager inl AV i f gt will smith avid com Ww Account Apps Licensing Support Avid Media Composer Dongle Activated System ID 776361158 Dongle Serial Number 26465406 Choose action Close Avid System ID 776361158 Dongle Serial Number 2E465406 I Froduct Media Composer Model Media Composer i Version 3 0 i Expires 2 25 2064 Blasted On 411 2014 Additional Options FTP DHM Option i Interplay Transfer Marquee Title Tool NewsCutte
46. n Manager AV i gt Account Apps Licensing Support Avid Media Composer Not Activated Select activation method Dolby AC3 Mot Activated Select activation method NewstCutter Option Not Activated Select activation method Sibelius License Server Not Activated Select activation method Symphony Option Not Activated Select activation method To activate the SLS along with the seats do the following Product Activation 1 From the Select activation method drop down list for Sibelius License Server choose Online The Offline activation method is similar to the one described further in the Offline Activation Without an Internet Connection section Application Manager AV i gt Account Apps Licensing Support Avid Media Composer Not Activated Select activation method Dolby AC3 Not Activated Select activation method NewsCutter Option Mot Activated Select activation method Sibelius License Server Not Activated Online system ID Activation ID Symphony Option Not Activated Select activation method Copy to Clipboard Copy and paste the System and Activation IDs for the SLS Click Activate Product Activation This will activate the Sibelius License Server along with five seats You can see the number of activated seats next to the product title Application Manager AV i gt Account Apps Licensing Support Avid Media Composer Not Activated Select activation m
47. o the Download Center or Avid Video Community accounts If you are not logged in the following should be taken into account e The Apps tab of Application Manager displays only installed products and plug ins e Clicking the Update button for any of the products Application Manager Pro Tools Media Composer or Sibelius redirects you to the Account tab prompting you to log in with your email and password The Subscriptions section As soon as you log in the Account tab interface is changed your name is displayed next to the Settings button and the Account tab is divided into two sections e Subscription section e Feeds section The Subscription section displays the list of all purchased subscriptions The renewal date uses the DD MM YYYY format Application Manager o AVI gt will smith avid com Account Apps Licensing Support subscriptions Pro Tools Renews 19 02 2015 Monthiy Subscription Standard Support System ID 50000956 Media Composer Renews 19 02 2015 Monthly Subscription Standard Support System ID 10128931990 Media Composer Renews 19 07 2016 Annual Subscription Elite Support System ID 10126931863 Each product icon is accompanied with a notification on the subscription status e the subscription is far from its expiration the subscription is about to expire a four day grace period is in due Working with Application Manager The Feeds section The Feeds section provid
48. on and may be the same as the end date in the time period in case of month to month subscription model Dealing with Subscription Models If the Renew button is available click it to open the Renew subscription and support plan dialog Renew subscription and support plan Media Composer Software Subscription Monthly Monthly Subscription Mar 17 2014 to Apr 16 2014 Standard Avid Support Change Visa Update Renew Subscription Click Renew Subscription to renew your subscription and support plan or click Cancel to go back to the Subscriptions page As the process of renewal is completed the corresponding message is displayed Renew subscription and support plan amp Subscription has been renewed You can turn on and off the auto renewal of your subscription For that click the corresponding button next to the Auto Renewal field If your Auto Renewal option is set to On the payment for the next billing period is performed automatically You are notified about the successful payment for the subscription with the notification popping up from the Application Manager tray icon A License renewal succeeded for Avid Media Composer gt X ke lt b The upgrade subscription expiration date is similar to the expiration date of rental or temporary licenses but it is different for perpetual licenses because the base product does not expire just the upgrade subscription For example if you purchase Media Com
49. poser on January 15 2015 then the upgrade subscription will be set to expire on January 15 2016 You will have an option to renew the upgrade subscription in January 2016 Dealing with Subscription Models Subscription Crossgrade If you want to move from one Avid application to another namely Symphony and NewsCutter with the same System ID you can to apply for the crossgrade subscription To crossgrade do the following 1 Goto www avid com store 2 Buy the Avid Editing Application with the Crossgrade Subscription model Media Composer Subscription Total Monthly 39 99 Get easy access to the industry s most trusted editorial tool Prices in EUR and GBP include taxes Prices in other currencies are net and applicable taxes will be added Options Media Composer Software Subscription Annual 0 49 99 Media Composer Software Subscription Month 74 99 Media Composer Software Subscription Crossgrade Annual Technical Support Options Standard Support Included Elite Support o 30 00 3 Purchase the application you want 4 Having bought the Avid application go to the Subscriptions page In the list of your subscriptions locate the Software Subscription Crossgrade lt Back to My Account Media Composer Software Subscription Monthly 5 Subscription s Media Composer Software Subscription Crossgrade Annual 2 Subscription s Annual Subscription OnHold Standard Avid l i Su
50. pport Time Period Apr 16 2014 to Apr 15 2015 Please click Validate your System ID link and complete System ID validation process Contact Avid Customer Supportin case of any questions Validate your System ID To finish crossgrading to another application you must first validate your System ID Click the corresponding link and specify your System ID As the System ID is validated you will get the crossgrade key Additional Options and Plug Ins 7 Additional Options and Plug Ins In addition to activating the Avid Editing Application there are several editing options for Media Composer and plug ins for Pro Tools that can be purchased and activated through Application Manager e For Media Composer you can purchase additional options by visiting the Avid web store and clicking Software Options for Video Editing After that you can use Application Manager to activate your option There may also be free third party software included with your purchase Avid Editing Applications may come bundled with 3rd party software such as Sorenson Squeeze Avid FX Boris Continuum Complete and Avid DVD If you purchased a new copy or upgrade of the Avid Editing Application activation codes are included in your Avid Account If you are covered by an Elite support plan or are a student with Avid Media Composer Academic and are within your no charge upgrade period of 4 years you can obtain activation codes by entering your system ID at www a
51. r Option OMM Options Mm Dolby ACS Not Activated System ID 776361158 Dongle Serial Number Choose action Dongle Info 3 From the Choose Action drop down list select one of the options Update or Convert If choose Update the system asks you to specify the dongle file avd and update the product license Product Activation As you specified the license file the Update button becomes available Below the License File field you will see the license information Click the Update button to update the dongle license fo P scn Avir will smith avid com Account Apps Licensing Support Avid Media Composer UPDATE Dongle Activated System ID 776361158 Dongle Serial Number 2E4654C6 Update Y License File e 20 03 2014 09 59 04updateravd Browse Dongle Serial Number 2E4654 C6 Avid System ID 7 76361158 Dongle Upgrade options To Media Composer 6 0 Expires 3 20 2064 Additional Options FTP DHM Option Interplay Transfer Marquee Title Tool NewsCutter Option OMM Options PostDeko for Editors Reve Profile DHM Integration Option Symphony Option Dongle Info Dolby ACS Not Activated System ID 776361158 Dongle Serial Number Choose action Dongle Info NewsCutter Option Dongle Activated Click Dongle Info to display the dongle information Product Activation To upgrade the license from a dongle to a software license do the following 1 Choose Convert from the Choose Action drop do
52. rocess of an Avid Editing Application Installing a Standalone Version of Application Manager You can install Application Manager without necessity of installing an Avid Editing Application Media Composer Pro Tools or Sibelius To install Application Manager do the following 1 Go to the Knowledge Base of the Avid com site and search for Application Manager 2 Scroll down to the Installers section There are two installation files for Application Manager for Mac OS X and Windows Getting Application Manager 3 To install Application Manager on Windows click to download the ApplicationManagerSetup 2 4 1 Win zip file 4 Unzip the installation package 5 Runthe AvidApplicationManagerSetup exe file 6 Follow the instructions of the installation Wizard to finish installation of Application Manager After installation Application Manager will run automatically Installing Application Manager Along with Avid Editing Application You can get your copy of Application Manager when installing an Avid Editing Application For example when you install Media Composer Pro Tools or Sibelius you are prompted to install Application Manager along with it If you have a lower version of Application Manager installed it will be overwritten with the current one during installation of the Avid editing Application If you already have Application Manager and want to update it you are highly recommended not to interrupt the proc
53. s You will need an Activation ID to activate that bunch Product Activation 3 Having pasted the Activate ID for another bunch of the seats click Activate for the seats Now the number of the activated seats is changed Application Manager AV i gt Account Apps Licensing Support Avid Media Composer Not Activated Select activation method Dolby AC3 Not Activated Select activation method NewsCutter Option Not Activated Select activation method Y Sibelius License Server 9 seats DEACTIVATE Activated 9 seats Renewal Date N A Online Permanent Details Sibelius seat 1212 3434 TGRE UEUE DEACTIVATE Activated Sibelius seat UYTR 6533 UJOL 9234 DEACTIVATE Activated Activate Seats Activation Sibelius License Server successfully activated Symphony Option Not Activated Select activation method Copy to Clipboard Click Details to review all the information about the SLS activation Product Activation Offline Activation Without an Internet Connection This section is applicable only to Media Composer and Sibelius To activate your application even if you are not connected to the Internet Do the following 1 With Application Manager open go to the Licensing tab 2 On the list of applications find the application you want to activate Choose Offline in the Select activation method drop down list Application Manager AVI pe will smith avid com Account Apps Licensing
54. s constantly updated so you always know what license 1s applied to a certain product Application Manager AVi i will smith avid com Account Apps Licensing Support Avid Media Composer DEACTIVATE Activated Renewal Date 17 92 2014 11 59 59 PM Online Subscription Close Device ID 5249048711336463139300217 system ID 10128738569 Activation ID MREA Y8Qy E48x 2HGH License Status Activated License Type Subscription Renewal 11 42 2014 11 59 59 PM Before you purchase an Avid Editing Application or any additional options you can test each product for a 15 day or 30 day trial period depending on the product Any bins or projects you create during the 30 day trial will only be usable when you activate a full editing license If you activate the product in the middle of trial period the trial is no longer available even if the license is deactivated and 30 days of trial have not finished yet To purchase the Avid Editing Application during or after the 30 day trial use the Avid web store Working with Application Manager After your trial expires you will no longer be able to use the product or feature The system will keep you informed of how many days you have left before the trial ends At any time during or after the 30 day trial period you can choose to purchase a copy of your Avid editing application from the Avid web store If you choose not to purchase the software your Avid editing application is deact
55. se for Media Composer the following must be taken into account about the upgrade e Ifyou have a perpetual license and a valid not expired Support Contract you can get all minor major release updates e Ifyou have a perpetual licenses with an expired Support Contract you cannot download any updates using Application Manager On attempt to download an update you get the corresponding error message To be able to get updates using the perpetual license visit the Avid web site and renews a Support Contract for the next year Upgrading with an Internet Connection from an Existing Software License To upgrade 1 Open Application Manager by doing one of the following e On Windows locate and double click Application Manager Start All Programs Avid Application Manager e On Mac OS X locate and double click Application Manager Applications Avid Application Manager e Clicking the Application Manager tray icon 2 If your system ID does not display enter your system identification number in the System ID text box 3 Enter your new activation identification number in the Activation ID text box When the activation is complete you are informed that your software has been successfully activated 4 Click OK Upgrading an Avid Editing Application Upgrading with an Internet Connection from a Dongle License and Converting to a Software License The procedure of upgrading from a dongle license via converting to a software
56. single one for the user s account Or a Computer Name have to be defined at the user s account page for the license that is to be used for auto activation on the particular computer The Computer Name must be unique for the account for each product If you have Media Composer or Sibelius installed and you are not logged in to the Application Manager launch the Avid Editing Application and choose Electronic activation to activate Application Manager with the Licensing tab displayed After you log in the auto activation workflow can be fulfilled If your Avid Editing Application is in a trial mode log in to Application Manager and the Avid Editing Application will be auto activated with the subscription details The auto activation procedure will not be performed if you have activated the Avid Editing Application earlier and then deactivated it via Application Manager there are subscriptions for which a Computer Name is not defined if there are more than one active subscriptions all subscriptions are expired you have one or more Avid Editing Application subscriptions monthly annual perpetual and the Computer Names defined for them are unique but no one of the defined Computer Names coincides with the one you are working at now the Avid Editing Application is activated from Application Manager under another license you use a dongle for activation and log in on the Account tab Product Activation Activation with a
57. ter if Pro Tools are launched or not you will always see the following warning x Warning Please save your progress in Pro Tools allow all transfers to complete close Pro Tools return to Application Manager and click INSTALL to update Avid Cloud Client Services Then the message will only appear if Pro Tools are launched and until you quit Pro Tools e Current this label indicates that the application version is up to date e Buy ifthe application was installed and the trial mode expired click this button to initiate the purchasing process Note that this button is available as the trial mode is expired e More Info click to expand a list of the feature highlights of the application e The Download button is available if the application is ready to be downloaded If your computer switches to the Sleep mode during the download process you have to restart the download process when your computer awakes e Install after the application is downloaded it is ready for installation Working with Application Manager The Licensing Tab On the Licensing tab you can also activate and deactivate your products This tab displays a list of licensed products and those that you can activate You can also see the following product details e Activation status Activated or Not Activated e Form of ownership for the product trial subscription permanent e Renewal date The licensing information on each product i
58. tware Avid Professional Services and Customer Support have put together a new How To series covering basic operation of your Avid software system troubleshooting t Click the Expand button to display both sections again The Apps Tab On the Apps tab you observe and manipulate applications available for your account for purchasing downloading and installing Working with Application Manager When you are not logged in the Apps tab looks as follows Application Manager AV i gt Account Artist Suite Plug Ins OW all AV i gt Apps Licensing Avid Media Composer Version 8 0 0 33115 Pro Tools Version 72 0 0 456 More Info Show All Avid Application Manager Version 240 63253 HD Driver Version 12 0 0 457 More Info NewBlue Titler Pro 41 Version 1 141212 Sibelius License Serer Version 6 00 47 Squeeze Pro 10 Win TRIAL Version 10 7 0 9 More Info csexfon avid com Support No Update DOWNLOAD Current DOWNLOAD Current No Update DOWNLOAD Working with Application Manager After you log in the appearance of the Apps tab changes Now the tab is divided into two sections e Artist Suite applications you have installed Application Manager AVI Be will smith avid com Account Apps Licensing Support Artist Suite Avid Media Composer v Current Version 8 4 0 36000 e Plug ins additional options and plug ins
59. upport clip based and monitor LUTs playback Frame Rate setting and more are included Info Go where the Pros know Avid Acommunity of video professionals is waiting to assist you on our Forums While you re there brush up your skills As soon as there is a new project to be synchronized the synchronization begins The synchronization bar displays the Synchronizing label and the Stop button for controlling the process Click Stop to cancel the synchronization Synchronizing The following sections describe the principles of working with each of the Application Manager tabs Working with Application Manager The Account Tab On the Account tab of Application Manager you log in to your Avid account When you are logged in Application Manager receives product updates and you can install new products and plug ins and update the installed ones To log in to your Avid account do the following 1 On the Account tab enter email address and password in the corresponding fields 2 Click Login amp Application Manage AV i gt Account Apps Licensing Support Login to your Avid Master Account If you do not have an Avid account click Create Account This changes the view of the Account tab to the following Application Manager AV i gt Account Apps Licensing Support Create an Avid Master Account Working with Application Manager Create an Avid Master account and link it t
60. utton Application Manager Avir will smith avid com Account Apps Licensing Support Avid Media Composer DEACTIVATE Activated Expires 5 1 2014 2 24 59 PM Floating httpv 10 101 18 118 Close Device ID 5397220851331405130437650 License Status Activated License Type Floating Expiration 5 1 2014 2 24 59 PM Dolby AC3 Not Activated Select activation method Product Activation Multi Seat Activation E This section is applicable only to Sibelius In case you need to provide a group of people with temporal licenses use the Sibelius License Server SLS The SLS is used by the Application Manager administrator e g a teacher for generating the needed number of licenses that are then activated and distributed among the people in a group e g students with restricted rights A multi seat Sibelius license allows one Sibelius serial number to be used on multiple computers To learn more about the multi seat license refer to the Installing Sibelius on Networks article available at Avid Knowledge Base At the Avid com shop you can purchase the needed number of licenses The minimum amount is five When activating the licenses server you activate the whole bunch of the licenses purchased too If after a while you need more licenses purchase and activate them as another bunch of seats on the Licensing tab After the Sibelius License Server SLS is installed it is displayed on the Licensing tab Applicatio
61. vid com mc3party e For Pro Tools there are two ways of purchasing the plug ins Read the description of each of them below Purchasing Pro Tools Plug Ins There are two ways on purchasing a plug in e Directly from within Pro Tools this way is called In App Purchase e On the Avid com shop web site this way is called Out App Purchase Both of these ways are described in details in the following sections In App Purchase To purchase a plug in while working with Pro Tools do the following 1 Staying in Pro Tools click Buy for the plug in you want to have This opens a dialog prompting you to enter your billing information Additional Options and Plug Ins 2 Enter your credit card number valid address and other billing information As soon as the information is confirmed the iLok Web page is opened 3 Enter your PACE credentials to enter the PACE Web page This step is necessary to deposit the PACE license to your 1Lok 4 Plug your iLok in to be able to receive the license information for the plug in you are buying The license is deposited to your 1Lok Now Pro Tools is ready to receive the plug in installer The plug in installation begins After the installation is finished Application Manager receives a notification about a new plug in available and a product definition file 1s created see Administrator s guide for more information about it 5 To display the new plug in on the Apps tab of Application Manager
62. wn list Application Manager AVIiP will smith avid com Account Apps Licensing Support Avid Media Composer Dongle Activated System ID 776361158 Dongle Serial Number 2E4654C6 Convert 7 Activation ID Dongle Info Dolby AC3 Not Activated System ID 776361158 Dongle Serial Number Choose action Dongle Info NewsCutter Option Dongle Activated Symphony Option Not Activated Select activation method Copy to Clipboard 2 Enter or paste the activation ID to the corresponding fields to apply conversion If the activation ID is already part of the dongle information dongle will auto populate it 3 Click Convert a warning message appears asking if you want to continue since during the conversion the dongle information will be erased and the dongle will become deactivated After conversion the product is activated with software license Product Activation Activation with an iLok E This section is applicable only to Pro Tools To activate the product do the following 1 With Application Manager open go to the Licensing tab If Application Manager is not P open click the icon in the tray 2 Plug in the iLok blasted to the current product and version Application Manager detects the iLok with the corresponding iLok ID and Serial Number Application Manager lol __X_ Account Apps Licensing Support NewsCutter Option Not Activated Select activation method Y
63. you can reactivate the product In that case the license information will be automatically populated to the corresponding fields Application Manager AVi gt will smith avid com Account Apps Licensing Support Avid Media Composer Activated Renewal Date 117122014 11 59 59 PM Online subscription Close Device ID 5249048711336463139300217 system ID 10128738569 Activation ID MREA Y8QY E48xX 2HGH License Status Activated License Type Subscription Renewal 17 12 2014 11 59 59 PM You must have an Internet connection to deactivate the software and its options Uninstallation Specifics 9 Uninstallation Specifics Uninstallation of Application Manager Media Composer and Pro Tools on Windows and Mac OS X is performed in the standard way The step by step instruction can be found below The situation looks different when it comes to uninstalling the Pro Tools plug ins on Mac OS X The problem is that they do not have the uninstallation files on the operational system and the incorrect uninstallation of the plug ins leads to leaving the product definition file read more about the product definition file in the Administrator s Guide If the product definition file remains on your computer Application Manager will not show the Pro Tools update even if you download a new version of it Non trivial actions should be taken to remove the plug ins correctly and delete the file How to Uninstall the Products To
64. you with a perpetual license and a Support plan only for a year If the Support period 1 year has ended you can continue using your current version of the application but no updates will be available The Subscription update is not renewable Dealing with Subscription Models Customer Support offerings for both subscription models To Rent and To Own No matter what subscription model you have you are provided with a customer support customers can open cases online which will be answered within 24 hours Standard Support plan Additional support Elite can be purchased as well via the Web When you are buying a product from the Avid store you are proposed several subscription models each of which accumulates a set of statements mentioned below e Month to Month with this subscription model you have to renew your subscription each month to stay up to date with the application updates e Annual this subscription model is a bit cheaper in comparison with the Month to Month one if talking about the payment per month if you have this model of subscription your annual amount is divided into 12 months and payment is made automatically each month within the year if you have the corresponding option set e Perpetual this subscription model is suitable if you do not need any upgrades for the application you are buying This model of using the product does not demand any additional payments the payment

Application Manager User`s Guide 2.4.3

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