TrueGrid ® Installation Instructions for WINDOWS
Contents
1. However there are a number of steps to perform before you can start the TrueGrid License Manager Alternatively under VISTA you can reboot the system once the TrueGrid License Manager is installed This will automatically start the TrueGrid License Manager Open the TrueGrid Registration window by clicking on the registration button in the XYZ Scientific Applications program group with the left button unless you have VISTA With VISTA as your operating system click the right mouse button to get the pop up window and select Run as administrator You will see a machine ID and a checksum labeled Check at the top center of this window This checksum should be 8 to 10 digits NOTE If you see a checksum of 4 or 6 it means there is a permissions problem with the do not touch me file You may find that this file s permissions cannot be changed so you may have to delete the existing do not touch me file and restart the Truegrid Registration program Your computer s hostname should also appear in the proper field If you are using a TrueGrid hardware key dongle then you will also need to install the drivers for the SafeNet Sentinel Hardware Key Change to the SafeNet folder directory of the TrueGrid folder directory Choose the appropriate version of WINDOWS and run the driver installation program If you have a docking station the driver must be installed twice once while connected to the docking station and once when discon2. Solaris 10 WINDOWS all Linux many OSX LINUX The TrueGrid CD or DVD and the TrueGrid download web site contains the following TrueGrid documents Description TrueGrid User Manual TrueGrid Examples Manual TrueGrid Output Manual various TrueGrid Tutorial Manual TrueGrid Introductory Training Manual TrueGrid UNIX Installation Manual TrueGrid WINDOWS Installation Manual TrueGrid LINUX Installation Manual TrueGrid OSX Installation Manual The manuals are in Adobe Acrobat format and can be read using Version 4 0 or later of the Adobe Acrobat Reader software Free copies of the Reader available for all platforms may be obtained directly from Adobe via http www adobe com The TrueGrid download web site containing these TrueGrid installation files and documents cannot be reached directly through the TrueGrid home web page for security reasons This TrueGrid download web site will contain the latest improvements to TrueGrid If you wish to download any of these files from the Internet contact XYZ Scientific Applications Inc at info truegrid com or call 925 373 0628 to obtain the URL On the CD or DVD the PDF documents are located in the DOCUMENTS folder directory b Configuration There are 2 ways of running TrueGrid tg exe on a PC The first method is to use the TrueGrid License Manager tglm exe with its network license Or TrueGrid can be run in stand alone mode The latter method by passes the TrueGrid License Manage
3. TRUEGRID WINDOWS INSTALLATION LICENSING UPGRADES PLEASE NOTE We have tried to be as complete as possible with these instructions In most cases there is no need to read all of this Just call us at 925 373 0628 and we will guide you through these steps It is much easier than it looks and will only take a few minutes of your time If you have a WINDOWS 95 98 system please contact us for help 1 Quick Installation Instructions 2 Overview a Availability b Configuration 3 Initial WINDOWS Installation amp Licensing a General Notes b Installation c Sample Input Files d Program Removal e Authorization f Instructions for the Network Authorization g Instructions for the Node locked Authorization h Sharing the Network License i The TrueGrid Controls Program j Make the Documentation Available 4 Upgrading the License Authorization a Perpetual License Maintenance and Annual License Renewal b Acquiring a TrueGrid authorization c Instructions for the Network Authorization d Instructions for the Node locked Authorization 5 Upgrading an Existing WINDOWS Installation 6 Using the Network License in WINDOWS 7 Moving the TrueGrid License Manager 8 Trouble Shooting l Quick Installation Instructions The following are the instructions to follow for a quick installation with the assumption that you have some familiarity with WINDOWS and that you do not encounter any difficulties For more information pleas
4. are just updating then you probably already have a copy of this file STEP 5 NEW if you have a SafeNet hardware dongle hardware key STEP 5a Install SafeNet Sentinel dongle hardware key driver STEP 5b Install SafeNet Sentinel dongle hardware key into appropriate port STEP 6 NEW Run the TrueGrid Registration program STEP 7 NEW Send XYZ the machine type PC company name machine Id check sum and license type trial educational annual temporary or perpetual STEP 8 NEW Enter company name auth code and check sum from XYZ into the Registration window STEP 9 NEW Click on submit and any OK windows STEP 10 NEW Click on Install Service and any OK windows STEP 11 NEW Click on Start and any OK windows STEP 12 NEW Exit the TrueGrid Registration window STEP 13 ALL Run TrueGrid tg exe or tgw exe The TrueGrid installation instructions can be found in the following text files System Text File UNIX TGINSTALL UNIX txt WINDOWS TGINSTALL WIN txt LINUX TGINSTALL LINUX txt OSX TGINSTALL OSX txt a Availablilty The TrueGrid CD or DVD and the TrueGrid download web site contains the TrueGrid software installation files for the following platforms Hardware DEC Alpha Workstations HP PA RISC HP Itanium II IBM RS 6000 amp PowerPC SGI Itanium II SUN Workstations Personal Computers Personal Computers MAX Itanium IT Operating System Digital Unix HP UX HP UX AIX SUSE LINUX
5. are assumed to be relative to the working folder directory This includes i included files 11 mesh output files iii PostScript files iv session tsave files Files specified on the command line are also relative to the working folder directory If you run TrueGrid from a DOS Command Prompt window TrueGrid will use the working folder directory for files not the folder directory in the DOS Command Prompt window A second folder directory is used for geometry files such as i IGES files ii Viewpoint data files iii Segment files EDGEFILE command If you enter a blank line for the geometry folder directory then the working folder directory is used as the geometry folder directory as well The TrueGrid Controls program also allows you to specify the number of mouse buttons being used The default can be wrong especially if the machine s drivers are improperly configured The end result is that the mouse may not function correctly for TrueGrid If this happens to you try changing the mouse button setting in the control program If you have a 2 button mouse then you can access the right mouse button functions in TrueGrid by holding the control key while hitting the left mouse button TrueGrid uses a variable amount of memory which cannot exceed a set limit Specify the set limit of megabytes with the TrueGrid Control program The default is 20MB TrueGrid can generate 1 2 million elements with 150MB of m
6. d If it can not find a TrueGrid hardware key dongle but does find an ethernet card then it appends a 2 to the machine ID Otherwise it appends a 3 WINDOWS 2000 XP and VISTA have Media sensing which in a Network Interface Card can detect whether the computer is connected to a network cable If Media sense detects that the computer is not connected to a network it disables protocols on that adapter although the loopback address 127 0 0 1 and the local hostname still works This can be a problem because the TrueGrid License Manager will detect the Network Interface Card if the network is connected If the network is disconnected then the TrueGrid License Manager will not be able to detect the Network Interface Card Depending on how the TrueGrid License Manager is authorized it will be able to run with or without the network connected but not both There are three ways around this difficulty One can avoid switching from being connected and not being connected to the network purchase and install a TrueGrid hardware key dongle or disable the Media sense which is discussed in the TGLM Manual One can also find many references on the internet to media sensing Choose a company name There is no default Whatever you enter will appear on the screen whenever TrueGrid is run The company name is embedded in the authorization code and the capitalization and punctuation are significant so choose one form for the company name and stick w
7. e refer to the other parts of this document or contact our office for support There are three scenarios for an installation of TrueGrid New license server NEW existing license server OLD and client installation CLIENT Below appropriate steps are tagged with NEW OLD CLIENT and ALL for the appropriate installation instruction STEP 1 ALL if you have a CD DVD STEP la Insert the CD or DVD STEP 1b In WINDOWS Explorer move to the WINDOWS directory on the CD DVD STEP 1 ALL if you down load from the internet STEP la Download the appropriate version of WINDOWS TrueGrid STEP 1b Double click on the file that was downloaded to extract component files STEP 1c Choose a reasonable place to extract the files such as C temp STEP 1d Move to this new tg_tmp tgd_tmp folder containing all of the component files STEP 2 ALL Double click on setup exe STEP 3 NEW Choose the defaults by clicking on next for each STEP 3 OLD CLIENT Choose the defaults by clicking on next When you get to the Select Components page deselect the Licensing option and then click on next STEP 4 ALL If you did not use the default C TrueGrid for the location of TrueGrid you must make sure that the TGHOME environment variable is set to the appropriate directory STEP 5 OLD CLIENT Be sure that you have a copy of the tgauth file in your Truegrid directory from the Truegrid directory of the TrueGrid license server computer If you
8. emory allocated j Make the Documentation Available Copy the PDF files from the DOCUMENTS folder directory of the installation CD or DVD or from the download page at the TrueGrid web site to a location where users can find them Let users know where these documents are and how to view them gt Upgrading the License Authorization a Perpetual License Maintenance and Annual License Renewal If you have a perpetual license then at some point the TrueGrid License Manager will not allow you to run newer versions of TrueGrid until you upgrade your license authorization key held in the tgauth file found in the TrueGrid folder directory If the maintenance for your perpetual license is current you can contact XYZ Scientific Applications Inc for a new authorization code If your maintenance has lapsed you must first purchase additional maintenance from XYZ Scientific Applications or from a TrueGrid distributor before obtaining a new authorization key If you are not sure contact XYZ Scientific Applications Inc to determine your maintenance status If you have a timed license typically an annual license and it has not yet expired you can extend the time when it will expire by renewing the license with XYZ Scientific Applications or with a TrueGrid distributor Then the steps below should be followed to update your license If your timed license has expired you will need to renew your license with XYZ Scientific Applica
9. f TGOUT pdf and TGTUT pdf files from the DOCUMENTS folder directory of the installation CD or DVD or from the download page at the TrueGrid web site to a location where users can find them Let users know where these documents are and how to view them 6 Using the Network License in WINDOWS To be able to use the network license TrueGrid must first be installed on a machine other than the machine running the TrueGrid License Manager The machine running the TrueGrid License Manager can be another WINDOWS UNIX LINUX or MAC system If you have a CD or DVD then all files for the installation or upgrade of TrueGrid are located in the WINDOWS folder directory If you are downloading from the Internet then click on the WINDOWS version to download the tg _pc exe file where is the TrueGrid version number When this self extracting archive file is uncompressed it will create a folder directory called tg_tmp which will be filled with the requisite files When the extraction begins you will be asked to choose a location for this folder directory Be sure to choose a suitable location because WINDOWS by default is likely to choose a folder that is buried and difficult to find with WINDOWS EXPLORER Install the TrueGrid software on the target machine by double clicking on the setup exe program Copy the tgauth file from the TrueGrid license manager machine into the TrueGrid folder directory on the target machine This file tel
10. he TrueGrid folder directory The next time that you open the TrueGrid Registration window the machine ID s checksum will have changed Start the TrueGrid License Manager by clicking the Start button You should receive verification that the TrueGrid License Manager has started Pause a second error messages can come after the success messages Then click the Ok buttons At this point you are able to Exit the TrueGrid Registration window and run TrueGrid Do not try to start the TrueGrid License Manager by clicking on the tglm exe program Do not bother saving the authorization code since it is only good once If you try to reuse it it will destroy any existing valid authorization d Instructions for the Node locked Stand Alone Authorization In response you will receive the company name it should be UPGRADE the authorization code and a new checksum Enter each string into its proper field Click on the Submit button At this point you are able to Exit the TrueGrid Registration window and run TrueGrid Do not bother saving the authorization code since it is only good once If you try to reuse it it will destroy any existing valid authorization 5 Upgrading an Existing WINDOWS Installation When you upgrade to a new version of TrueGrid be sure that you are licensed to run it If you are not sure if you are licensed to run this new version contact XYZ Scientific Applications first to be sure If you wish t
11. ientific Applications for a new authorization code to run the latest versions of TrueGrid This may require purchasing maintenance from XYZ Scientific Applications or its distributors See the section above on upgrading the license authorization PROBLEM the operating system is WINDOWS 2000 ME and the login was skipped SOLUTION create accounts on these systems and log in This causes the proper environment to be initialized PROBLEM TCP IP is not running SOLUTION See the TrueGrid License Manager Manual for detailed information see sec 7 PROBLEM the IP address varies because of the way the machine is connected to the internet SOLUTION Either change the way IP addresses are assigned or obtain a TrueGrid hardware key dongle from XYZ Scientific Applications Inc PROBLEM There are several TrueGrid installations in conflict SOLUTION Uninstall TrueGrid delete any remains files and directories at the several locations and then re install PROBLEM Environment variable TGHOME is not set if the Truegrid folder directory is not C TrueGrid SOLUTION See above for instructions on setting TGHOME see sec 6 PROBLEM Trying to authorize start register the TrueGrid License Manager not as administrator NT 2000 XP and VISTA or having permissions problems SOLUTION Get administrative privileges associated with your account or ask the system administrator to perform these tasks PROBLEM Old version of tglm tg SOLUTION In
12. ith it E mail XYZ info truegrid com for an authorization key Your e mail should include the following information 1 The machine type PC 2 the company name exactly as you entered it 3 the machine ID 4 the associated checksum or check 5 the license duration trial annual perpetual Alternatively you can call at 925 373 0628 with this information f Instructions for the Network Authorization In response you will receive the authorization code and its checksum Enter each string into its proper field Click on the Submit button This will create the tgauth file in the TrueGrid folder directory The next time that you open the TrueGrid Registration window the machine ID s checksum will have changed You will probably wish to have the TrueGrid License Manager restarted automatically when WINDOWS boots In this case click the Install Service button This will create an entry in your PC s registry Then click Ok Start the TrueGrid License Manager by clicking the Start button You should receive verification that the TrueGrid License Manager has started Pause a second error messages can come after the success messages Then click the Ok buttons At this point you are able to Exit the TrueGrid Registration window and run TrueGrid Do not try to start the TrueGrid License Manager by clicking on the tglm exe program Do not bother saving the authorization code since it is only good once If you try
13. ized communications between processes such as between TrueGrid tg exe and the TrueGrid License manager tglm exe You must grant permissions so that these two processes can communicate The procedure for allowing such communications varies between the different Fire Walls and you may have to check the documentation for the appropriate method You may also wish to use the TGPORTS feature described in the TrueGrid License Manager User s Manual b Installation If you have a CD or DVD then all files for the installation or upgrade of TrueGrid are located in the WINDOWS or WINDOWS64 folder of the CD or DVD If you are downloading from the Internet then download the tg _pc exe file for WINDOWS or the tgd _pc exe for WINDOWS64 where is the TrueGrid version number When this self extracting archive file is uncompressed it will create a folder directory called tg tmp for WINDOWS or tgd_tmp for WINDOWS64 which will be filled with the requisite files Double click on setup exe in order to install TrueGrid You can install TrueGrid in any folder directory which does not have a space in its name or path Do NOT put the TrueGrid folder directory under Program Files Documents and Settings or My Documents they have a space in their name The default folder directory is C TrueGrid If you choose a folder directory other than the default you will need to set the environment variable TGHOME so that when TrueGrid is run it will know where
14. ls TrueGrid how to contact the TrueGrid License Manager Run the TrueGrid Controls program to specify the name of the machine running the TrueGrid License Manager by filling in the slot next to License Host Copy the TGMAN pdf EXAMPLES pdf TGOUT pdf and TGTUT pdf files from the DOCUMENTS folder directory of the installation CD or DVD or from the download page at the TrueGrid web site to a location where users can find them Let users know where these documents are and how to view them 7 Moving the TrueGrid License Manager If you use a TrueGrid hardware key dongle with the TrueGrid License Manager tglm exe and have purchased a perpetual license then you can move the license server to another PC running WINDOWS or LINUX If you do not have a TrueGrid hardware key dongle you must contact XYZ Scientific Applications to move the TrueGrid License Manager to a different machine and the instructions below do not apply If TrueGrid is not installed on the new machine follow the instructions above for a new installation Then continue below Stop the TrueGrid License Manager on the old machine by clicking the STOP button in the TrueGrid Registration window Then click the REMOVE SERVICE button if that button is present Remove the TrueGrid hardware key dongle from the old machine Install and start the SafeNet Sentinel driver Then attach the hardware key dongle to the new machine Copy the tgauth file from the TrueG
15. nected from the docking station After you have installed the driver then plug the hardware key into the appropriate port If your system does not see the dongle i e the TrueGrid Registration Window has a machine Id with a 2 or a 3 suffix then try rebooting your computer On XP and VISTA systems when you plug the hardware key into the computer the system should announce that it found new hardware At this time you should instruct it to search the hard drive for the driver This is a result of the plug and play feature of these systems If you should every need to reinstall the driver for example if you want to upgrade the driver you must uninstall the old driver first If you have difficulties with getting the driver to work or notice the hardware key you can get help by visiting the following web site http www safenet inc com support tech sentinel asp and select the Sentinel SuperPro If you are using a TrueGrid hardware key dongle this is the time that you can verify that the software is properly identifying the TrueGrid hardware key dongle Because of the limitations of the PC architecture TrueGrid is capable of obtaining a machine ID in various ways It appends a different number to the machine ID depending on where it is obtaining that ID First TrueGrid looks for a TrueGrid hardware key dongle in the parallel or USB port If it finds one then it appends a 1 to the machine ID If not then it looks for an ethernet car
16. o experiment be sure to make a backup copy of tg exe the data and menudesc files where and are the usual wildcards When you follow these upgrade procedures the authorization file tgauth will not be modified If you have a CD or DVD then all files for the installation or upgrade of TrueGrid are located in the WINDOWS folder directory If you are downloading from the Internet then click on the WINDOWS version to download the tg _pc exe file where is the TrueGrid version number When this self extracting archive file is uncompressed it will create a folder directory called tg_tmp which will be filled with the requisite files When the extraction begins you will be asked to choose a location for this folder directory Be sure to choose a suitable location because WINDOWS by default is likely to choose a folder that is buried and difficult to find with WINDOWS EXPLORER If you are upgrading the software on the same machine running the TrueGrid License Manager then you should upgrade the TrueGrid License Manager as well as the TrueGrid software Double click on the setup exe program to upgrade the installation Make sure to use the same TrueGrid folder directory as before Also be sure to select the existing program group from the list of program groups The setup defaults are usually the best choices Although the setup program will have a slot for the serial number no serial number is needed Copy the TGMAN pdf EXAMPLES pd
17. o run TrueGrid The default working folder directory see the TrueGrid Controls section is the Examples folder directory which contains about 50 sample TrueGrid input files If this folder directory is not writable then you should copy the Examples folder directory to a new location which is writable and use the TrueGrid Controls program to reset the default working folder directory d Program Removal The installation program creates a XYZ Scientific Applications program group One of the programs in this group is an uninstall program If there should ever be a need to uninstall TrueGrid be sure to run the TrueGrid uninstall program to remove all files created during installation and or authorization All registry entries that can be deleted during the uninstall will be removed However each user is allowed a separate set of preferences The preferences for users not logged on cannot be accessed Those users may manually delete the following registry key HKEY CURRENT _USER SOFTWARE XYZ TrueGrid This key contains two sub keys options and version This is the case for WINDOWS NT The Registry has changed in more recent versions of the OS e Authorization You must be logged in as administrator or have administrator privileges If you are on a VISTA system you must also deactivate User Account Controls This is needed to start the TrueGrid License Manager After it is started you can reactivate the User Account Controls
18. r avoiding the need for TrueGrid and the TrueGrid License Manager to communicate through TCP IP This second method is only available for perpetual licenses with a TrueGrid hardware key dongle If you want this latter method be sure to ask for it so that you can receive a TrueGrid hardware key dongle in advance Initial WINDOWS Installation amp Licensing Ww a General Notes If you have a TrueGrid distribution CD or DVD then all of the TrueGrid files will be found in the WINDOWS or WINDOWS64 folder If you down load from the internet you will recieve a single file packed with all of the component files for TrueGrid This single file is an executable file that when run will extract all of the component files You must obtain an authorization code from XYZ Scientific Applications to authorize your computer A license Manager will be installed on your computer to complete the authorization process The TrueGrid License Manager is installed on your computer as a service For this reason you will need to be logged in as the administrator or have administrator privileges The License Manager and authorization process are very picky For example XYZ is a different company name than XYZ even though the final space does not show Do not bother saving the authorization code since it is only good once If you try to reuse it it will destroy any existing valid authorization You may have a FireWall that blocks unauthor
19. rid folder directory on the old machine to the TrueGrid folder directory on the new machine Change the host name in this copy of tgauth to the name of the new machine Open the TrueGrid Registration window and verify that the TrueGrid hardware key s dongle s machine ID shows up in the TrueGrid Registration window Then press the START button followed by INSTALL SERVICE in the TrueGrid Registration window All other machines using this network license of TrueGrid can be told to contact this new TrueGrid License Manager by changing their tgauth files in the same way or by using the TrueGrid Controls program to enter the name of the new machine into the slot next to License Host The following is a list of things to check for if you are having difficulty getting the TrueGrid License Manager or TrueGrid to run You can also check the TrueGrid License Manager Manual PROBLEM the path to the TrueGrid folder directory has a space in it Solution uninstall TrueGrid and then install it in a place where the path does not contain a space The easiest and safest place is C TrueGrid This is the default which does not require setting the TGHOME environment variable PROBLEM Tried to re submit an authorization code SOLUTION The authorization has been corrupted and at this point a new authorization code must be obtained from XYZ Scientific Applications PROBLEM TrueGrid not authorized for the installed version SOLUTION Contact XYZ Sc
20. stall the new version on top of the old PROBLEM register is fouled SOLUTION manual edit the registry for experts only or reinstall the OS
21. the tgauth menu and dialogue files are located The method for setting an environment variable differs between the WINDOWS systems Setting TGHOME Go to START PROGRAMS and select ACCESSORIES SYSTEM TOOLS SYSTEM INFORMATION TOOLS SYSTEM CONFIGURATION UTILITY ENVIRONMENT Define the variable TGHOME and click OK Then select to restart the system Select SYSTEM from the control panel Then click on Advanced Choose Environment Variables and define TGHOME with the path name to the TrueGrid folder directory as the value For example C Stuff TGfiles A full installation is recommended However you may omit EXAMPLES UTILITIES or DOCUMENTS Do not omit the LICENSE group unless 1 you know that licensing will be maintained on another machine 2 you know that you will be requesting a stand alone authorization or 3 you know that the version of the TrueGrid License Manager which you are running is able to support this version of TrueGrid All of these files take relatively little space a few MB so we recommend installing all options on the first pass REPEAT WARNING DO NOT INSTALL TRUEGRID IN A FOLDER DIRECTORY WHICH HAS A SPACE IN ITS NAME OR PATH If you are obtaining a stand alone or node locked license then you may now skip to the next section c Sample Input Files TrueGrid registers the tg extension as a TrueGrid input file These files appear as green cubes with mesh lines The default open action is t
22. tions or with a TrueGrid distributor After to you arranged a license renewal follow the steps below Skip the step where you are to stop the license manager since it will have already stopped b Acquiring a TrueGrid authorization Open the TrueGrid Registration window by clicking on the registration button in the XYZ Scientific Applications program group You will see a machine ID and a checksum labeled Check at the top center of this window This checksum should be 8 to 10 digits NOTE If you see a checksum of 4 or 6 it means there is a permissions problem with the do not touch me file You may find that this file s permissions cannot be changed so you may have to delete the existing do not touch me file and restart the Truegrid Registration program Your computer hostname should also appear in the proper field E mail XYZ info truegrid com for an authorization key Your e mail should include the following information 1 The machine type PC 2 the machine ID 3 the associated checksum or check Alternatively you can call at 925 373 0628 with this information c Instructions for the Network Authorization In response you will receive the company name the authorization code and a new checksum Stop the TrueGrid License Manager by clicking the STOP button in the TrueGrid Registration window Enter each string into its proper field Click on the Submit button This will create a new tgauth file in t
23. to reuse it it will destroy any existing valid authorization g Instructions for the Node locked Stand Alone Authorization In response you will receive the authorization code and its checksum Enter each string into its proper field Click on the Submit button At this point you are able to Exit the TrueGrid Registration window and run TrueGrid Do not bother saving the authorization code since it is only good once If you try to reuse it it will destroy any existing valid authorization h Sharing the Network License Once TrueGrid has been authorized on a specific machine you can run the TrueGrid program on other machines attached to your local network The machines on your local network must have TCP IP enabled in order to access the network TrueGrid License Manager TrueGrid uses an authorization file tgauth to store the authorization key and the host name of the machine running the TrueGrid License Manager This authorization file is located in the TrueGrid folder directory After installing TrueGrid on other machines copy this file to the new TrueGrid folders directories i The TrueGrid Control Program TrueGrid searches for and writes files within the working folder directory WINDOWS has no natural working folder directory You use the TrueGrid Controls program to specify a working folder directory The default is the Examples folder directory under the TrueGrid folder directory Then all file names
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