Instruction Manual
Contents
1. and voice plans for their network Depending on which service provider you choose the SIM cards should have the following characteristics e he SIM Card should have the facilities for both DATA and SMS communication e Some SIM Cards have two numbers for these i e one DATA number and one SMS or voice number which will be different numbers e Some SIM Cards only have one number which facilitates both DATA and SMS communication e Billing of DATA transfer will be in incurred on the DATA number e he DIGICHEM Plus Controller will not SMS alarms directly from the SIM card This is dealt with from the Webserver and no SIM Card alarm SMS bills will be accumulated e The SMS s will be forwarded by a 3 party that will be initialised by an alarm condition from the Webserver Note It is recommended if possible to have outgoing voice calls barred on the SIM Card whilst still being able to send and receive SMS 3 Installation amp Wiring The DP OPT CARD GPRS includes a Velcro attachment SIM card holder and ribbon cable to be attached to the DIGHCEM Plus Controller The card is recognised by the DIGICHEM Plus Controller if the LED on the card illuminates when the Modem is switched on which means it is connected to the Webserver It will not operate after powering up the controller A SIM card is required Section 2 1 and the remote comms needs to be activated in the controller software Section 2 2 for the LED to operat2. spacing please contact your supplier 5 Alarm SMS Messages The following will be sent via SMS from the Webserver if an alarm condition exists High Conductivity Alarm Low Conductivity Alarm Bleed Timer Alarm High ORP Alarm Low ORP Alarm ORP Dose Timer Alarm High pH Alarm Low pH Alarm pH Dose Timer Alarm 10 No Flow Alarm 11 Inhibitor Tank Level Low 12 Bio A Tank Level Low 13 Bio B Chlorine Tank Level Low RN RE E a deum 14 Bromine Tank Level Low 15 pH Tank Level Low 16 Dispersant Tank Level Low 17 Communication Lost Note The SMS charge will not be billed from the service provider of the SIM Card For Alarm 17 Loss of Communication this alarm will only be sent if the controller cannot log on to the Webserver after 15 sequentially failed GSM Logon Cycles For example if the Webserver Interval is 15 minutes then the Communication Lost Alarm will only occur after 15 x 15 minutes 3 hours 45 minutes 10 6 DIGICHEM Plus Registration Please print out and fax or e mail this page to CWC to register amp activate your DIGICHEM Plus Controller on www digichemplus com You will be contacted shortly thereafter Company Authorised person Contact number Date Hold the Red button View Settings down for 3 seconds on the DIGICHEM Plus Controller to obtain the ID of the controller DIGICHEM Plus ID Service Provider SIM Card Voice No SIM Card Data No If applicable Please check
3. the silver label on the DIGICHEM Plus Controller and enter the serial number of the unit below The serial number can also be found on other silver labels either on the PVC backboard or Cabinet if ordered DP Serial Number Site Name 16 Characters max Controller Name 16 Characters max Contact Details e mail orders cwc com au Return Fax 02 9698 3210 Phone 02 9698 3131 11
4. CHEM Plus Communication sessseseeen mmm enne 1 ZO al Ee CCMICal OCT OTT E TTD USTEDES 2 3 TNStaAllaviOn amp WINING je niescertcertesedieeNeideiecteaaelessdedasvatudecasededtoaneteiceauicanieedewedtaeedustweadted 2 3 1 Installation of GSM GPRS Modem amp SIM Card ssssseeeen mmm nnne 3 3 2 Enable Remote COMMURICATIONS pus de suada i boten Ee Ducum i e Ua o a Vea Dat Dota Ui eei 5 A Modem AclValloH isiessis aux vii ud aa VE ae WEE aa ERN ER EVEEREREK ERWEEEEER FERE RKEkYRER ERU NE EEG 6 4 1 Sending an SMS to Activate the Modem ossai meme nennen nns 6 4 2 Mode aer polli vcrsus ntur t a ER FEX OS ELTE nance DEO EPUPEIER ER ev Pon RETIA 9 5 Alarm SMS Messages sii ese soia oro xex vau EeuFw V EoNE NEW a aa NF NIECUE VE UNE 10 6 DIGICHEM Plus Registration o cniac inu ku i sup asEwauEUE sa EaEaEuxUuESR a EFSES EE EuEUS prEREREV EF aC RE RV EEME SCR 11 1 Introduction The DP OPT CARD GPRS modem card can be fitted to any CWC DIGICHEM Plus controller to communicate remotely with the CWC Webserver i e www digichemplus com All process variables settings and logs are transmitted through this device to and from the Webserver 1 1 Features Easy retrofit to controllers installed in the field Coloured LED to indicate operation Operates with any SIM card on the GSM GPRS Network 2 Description of Operation The following explains the operation for the remote communications of the DIGICHEM Plus Control
5. DIGICHEM Plus Controller was originally purchased with the SIM Card installed please refer directly to section 4 2 This is because the Modem Card would have already been activated prior to shipping 4 1 Sending an SMS to Activate the Modem SIM Cards differ depending on different service providers NOTE SIM Cards used with the DIGICHEM Plus Controller are required to have both Data and SMS capabilities These services are implemented by the service provider See Section 2 2 Each service provider has an APN number Access Point Name which is a unique number that identifies that service provider s network Each DIGICHEM Plus Modem needs to know this APN number of the service provider To send the APN number to the Modem a text will be required to be sent via the Modem s SIM Card from a mobile phone while the modem is on and communicating The text must be sent to the Voice number of the SIM card if the SIM card has both Data and Voice numbers Please follow the steps on the following page to activate the Modem Card 1 Please select and enter the appropriate text message from the table below into a mobile phone ready to send for the following service providers but do NOT send the text message yet continue reading these instructions NOTE All text is CASE SENSITIVE so please check The underscore _ represents a space character The text is to be sent to the Voice number of the SIM Card Service Provider Text Messag
6. Instruction Manual GSM GPRS MODEM CARD Model DP OPT CARD GPRS Retrofit to or supplied with DIGICHEM Plus Controllers For Remote Connection to www digichemplus com Please complete last page and submit to CWC for Web Server Setup Supplied by Convergent Water Controls Pty Ltd 2 4 Huntley St Alexandria NSW 2015 Tel 02 9698 3131 WWW CWC COm au Fax 02 9698 3210 info cwc com au M1 ver 1 2 Manufacturer Note Warranty Disclaimer Convergent Water Controls Pty Ltd Sydney Australia On going product development at Convergent Water Controls may lead to changes in the specifications of this product This product is guaranteed for a period of 12 months from installation date or 18 months from Invoice date whichever occurs first The warranty applies to manufacturing or component defects which may cause the unit to malfunction under specified conditions The guarantee does not cover damage due to abuse tampering or improper installation Convergent Water Controls will not be held liable for any consequential damage or loss arising resulting from product malfunction Table of Contents De qHEFOOUCHOD oi nici cuua o xu velud a vanis E eva VEA b TREE a CEPR MARE ME suu PER A arauELU ER rET MM VIVE REN adds 1 PERO lub acer PERRA 1 2 DESCHPTION of Operation ios exa vi ERE RR EYEEREKE REEF SEVERE QUEE KERRRECREUEKE RKEREREREEFERKRR RE VERE F REERRRR ERE REYE 1 2 1 Webserver amp DIGI
7. d the relevant text message perform the steps in section 4 2 below If the signal strength of the Modem is continually too low as displayed on the last line of the display when the Modem first switches on then an optional external mounted aerial can be purchased 4 2 Modem Card Polling To check whether the Modem contains the correct APN number i Enter the following text into a mobile phone AQUAGPRS APN NOTE All text is CASE SENSITIVE so please check This text is to be sent to the DATA number of your SIM card 2 In the Send to Number Menu of your mobile phone enter the Data number of the SIM Card into your mobile phone but do NOT press the send button yet 3 Do not send the text yet and turn the modem on by following from Step 3 of oection 4 1 on the previous page Complete all remaining steps in that section 4 Within around 3 15 seconds you should receive a text to the mobile phone that you sent the original message from 5 his text should confirm the APN number that is in the Modem as per the example below APN Setting Vodaphone APN Settings vfinternet au _ _ NOTE The underscore _ represents a space character 6 If you do not receive the correct message as per the above table please see Section 3 1 and repeat this Section 4 2 for confirmation 7 If you do not receive any text message please repeat this section 8 If all else fails after double checking case sensitive texting and
8. e To check the LED operation open the enclosure but do NOT touch anything inside due to risk of electrical shock switch the Modem on in the TEST menu Section 4 1 step 3 and observe the coloured LED on the Modem Card Be careful to not remove the enclosure lid too far away from the base in order to prevent damage to the interconnecting ribbon cable Caution This should only be performed by a qualified technician or electrician The controller may require a software upgrade if it does not recognise the Modem card A software upgrade entails switching the controller on with a Dongle plugged into the comms port with the latest software version loaded If you are unsure please provide your supplier with the serial number of the controller to determine if a software upgrade is required 3 1 Installation of GSM GPRS Modem amp SI M Card DIGICHEM Plus MOTHER BOARD WITH GSM GPRS MODEM CARD INSTALLED Please see the diagram above and follow the instructions below 1 Ensure that the power is switched off and the controller is unplugged from mains power 2 Remove cover of enclosure 3 Before attaching the card onto the enclosure base make sure the position of the card is on the left hand side of the square grey transformer with the SIM card holder towards the top and Modem aerial on the right hand side The small white writing on the Modem circuit board should be upside down 4 The aerial can be adjusted up or forwa
9. e server is updated from the DIGICHEM Plus Controller If alarm conditions exist the various contact people set up in the web based software are contacted via SMS and or e mail depending on the software s setup parameters The card is recognised by the DIGICHEM Plus Controller if the LED on the card operates when the Modem is switched on to connect to the Webserver It will not operate after powering up the controller A SIM card is required Section 3 1 and the remote comms needs to be activated in the controller software for the LED to operate To check the LED operation open the enclosure but do NOT touch anything inside due to risk of electrical shock switch the Modem on in the TEST menu Section 4 1 step 3 and observe the coloured LED on the Modem Card Be careful to not remove the enclosure lid too far away from the base in order to prevent damage the interconnecting ribbon cable Caution This should only be performed by a qualified technician or electrician The controller may require a software upgrade if it does not recognise the Modem card A software upgrade entails switching the controller on with a Dongle plugged into the comms port with the latest software version loaded If you are unsure please provide your supplier with the serial number of the controller to determine if a software upgrade is required 4 Modem Activation The Modem Card will now require activation for the SIM Card Network NOTE If your
10. e to be sent Vodaphone AQUAGPRS APN vfinternet au 2 In the Send to Number Menu of your mobile phone enter the telephone number of the SIM Card into your mobile phone but do NOT press the send button yet 3 he Modem must be activated in order for the relevant text message to be received by the SIM Card In order to activate the Modem please enter the TEST Outputs menu of the DIGICHEM Plus controller and test the modem as shown in the diagram below For a full explanation of how to operate through the menu structure please consult the DIGICHEM Plus user manual Main Menu TEST OUTPUTS NOTE TEST OUTPUTS TEST OUTPUTS gt Test MODEM NC gt Test MODEM NO Modem will now switch on and Controller will default to the main screen See Modem messages displayed on the last line Manual Testing of Modem Once the Modem messages start appearing on the last line of the display send the text message immediately NOTE If you take too long to send the message or you see Session Done displayed on the last line of the screen repeat this procedure It is recommended to repeat step 4 if the signal strength is too low around 50 as seen on the last line of the display when the modem connects Make sure the Modem is still on when re sending this text The modem will finish the connection and the DIGICHEM Plus controller will proceed with normal control To test if the Modem has receive
11. flap should be secure and should not be able to be lifted Replace the Enclosure Cover of the DIGICHEM Plus Controller 14 Replace cover of enclosure ensuring that the seal is in place and no wires are trapped between the lid and the base 15 Screw the enclosure cover down securely 16 Plug into mains and switch on 3 2 Enable Remote Communications The remote communications in the DIGICHEM Plus controller requires activation Please follow the instructions below for this procedure For a full explanation of how to operate through the menu structure please consult the DIGICHEM Plus instruction manual The default GSM Logon cycle time to the remote server is once every 15 minutes See Section 2 above for further explanation This time can only be altered via the web based software and cannot be edited from the DIGICHEM Plus controller It is however recommended to keep it at 15 minutes or to increase rather than decrease this GSM Logon Cycle Please follow the example below of how to implement this feature on the DIGICHEM Plus controller Main Menu SETUP MENU ADVANCED SETUP REMOTE COMS ADUANCED SETUP gt gt REMOTE COMS DATA LOGGING DISINFECTION lt REMOTE COMS gt Enable Modem INO 1 iv REMOTE COMS gt Enable Modem IVES lt REMOTE COMS gt Enable Modem YVES GSM Logon Every 015m Example Enabling the Remote Communications Once logged on th
12. ler Webserver and SIM Card specifications 2 1 Webserver amp DI GI CHEM Plus Communication With the SIM Card installed and the Modem communication operating as per the sections 3 and 4 the following occurs when the modem connects to the Webserver www digichemplus com e The modem will connect to the Webserver at a default interval of every 15 minutes This can only be altered on the Webserver and cannot be altered in the controller itself This is also known as the Default GSM Logon Cycle e f settings are changed on the Webserver these changes will be downloaded to the DIGICHEM Plus Controller when the unit is connected to the Webserver This will occur when the controller connects on the next GSM Logon Cycle e f settings are changed and saved in the DIGICHEM Plus Controller itself and then the menu is exited to the main screen the controller will immediately connect to the Webserver and upload the changes e f changes are made simultaneously on the Webserver and in the DIGICHEM Plus Controller within one GSM Logon Cycle the Webserver s changes will overwrite the settings changed in the Controller The Controller will now have the Webserver s changes only and none of any settings changed initially in the Controller 2 2 SIM Card Specifications Each service provider will have their own SIM Card to be installed in the Modem of the DIGI CHEM Plus Controller SIM Cards from the different providers have their own data
13. rd but this orientation should not matter o Peel the white adhesive tape off the Velcro attachment behind the Modem casing and secure the device in position as per the diagram above Push firmly on the Modem to ensure the adhesive tape adheres securely to the enclosure base The device can now be removed if necessary as the Velcro layers will detach Plug the ribbon cable from the Modem into the black socket labelled GSM GPRS Port as shown on the diagram above The connector can only plug in one way with the tab towards the top of the enclosure Push the connector in all the way Now install the SIM CARD Please see the diagrams below and follow steps 9 to 12 10 11 12 13 Slide Silver Clip Back SIM Card Orientation Slide SIM Card between silver clip amp top cover Figure 1 Figure 2 Figure 3 To insert the SIM Card into the holder slide the silver clip to the left as per figure 1 if already not done and lift up the top flap olide the sim card into the top flap between the silver clip and sheath of the top flap as shown above in figures 2 amp 3 Make sure the positional tab on the SIM Card is towards the top left hand corner as shown in figure 2 Slide the card in all the way figure 3 Push the top flap down firmly and slide the silver clip to the right as shown below in figure 4 Push flap down amp slide silver clip forward Figure 4 The SIM Card is now installed and the top
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