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SERVICE DIGITAL LASER MFP SCX-4216F SCX-4116 SCX

1. S2 cse MES _ Paper Jam2 Bypass Jam Service Manual WorkCentre PE16 June 2003 ALIGNMENT amp ADJ USTMENTS 6 2 1 Clearing Document Jams If a document jams while it is feeding through the ADF Automatic Document Feeder DOCUMENT JAM appears on the display 6 2 1 1 Input Misfeed 1 Open the ADF top cover 3 Close the ADF top cover Then load the documents back into the ADF NOTE To prevent document jams use the document glass for the thick thin or mixed documents ADF 64 Service Manual June 2003 WorkCentre PE16 ALIGNMENT amp USTMENTS 6 2 1 2 Exit Misfeed 1 Open the document cover and turn the release knob to remove the misfed documents from the exit area 2 Close the document cover Then load the documents back into the ADF 6 2 1 3 Roller Misfeed 1 Open the document cover 2 Turn the release knob so that you can easily remove the misfed document and remove the document from the ADF or the feed area by carefully pulling it towards the right by using both hands 3 Close the document cover Then load the documents back into the ADF Service Manual 65 WorkCentre 16 2003 ALIGNMENT amp ADJ USTMENTS 6 2 2 Clearing Paper Jams If paper jams occur PAPER JAM appears on the display Refer
2. 2 Unplug two connector Fan Connector Thermistor connector Service Manual Samsung Electronics Disassembly and Reassembly 5 10 Main PBA 1 Before you remove the Main PBA you should remove Rear Cover see page 5 2 Side Cover LH RH see page 5 3 Scanner see page 5 5 Engine Shield Ass y see page 5 10 2 Unplug the one connector and remove the five screws securing the Main PBA Then lift the Main PBA out as shown below Service Manual Samsung Electronics 5 11 SMPS 1 Before you remove the SMPS you should remove 4 Remove the three screws securing the SMPS Then Rear Cover see page 5 2 lift the SMPS out as shown below Side Cover LH RH see page 5 3 Scanner Ass y see page 5 5 Engine Shield Ass y see page 5 12 2 Remove the three screws securing the Inlet Bracket and remove it Inlet M UNE 2 Unplug the one connector and remove the one screw securing the Engine Shield Service Manual Samsung Electronics 5 12 Fuser Ass y 1 Before you remove the Fuser Ass y you should 4 Remove the two screws securing the Halogen Lamp remove Then take out the Halogen Lamp from the Heat Roller Rear Cover see page 5 2 Side Cover LH RH see page 5 3 x Scanner Ass y see page 5 5 67 Engine Shi
3. Copy Quality Selection Text 600x300dpi or Original Image type Auto 600x300dpi selection Mode Photo 600x600dpi for Platen 600x300dpi for ADF Other FCOT Platen Power Save Approx 54 seconds Stand by Approx 12 seconds ADF Power Save Approx 54 seconds Stand by Approx 17 seonds Copy Speed Text Mixed SDMC 16 cpm A4 17 cpm LTR Letter MDMC 7 cpm A4 17 cpm LTR Photo SDMC 16 cpm MDMC 4 cpm Resolution Scan 600 600dpi Print 600 600dpi Zoom Range 25 to 400 Multi Copy 1 99 Preset Yes Contrast Control 3 level by LED Copy Mode TEXT MIXED PHOTO Collation Copy Yes 300dpi only SCX 4216F 4116 Auto return to default mode Yes after 1 minute N up copy 2 up 4 up SCX 4216F 4116 AutoFit Copy Yes Platen Only Clone Yes Platen Only Poster Yes Platen Only Samsung Electronics Service Manual Specifications 3 5 Telephone Specification SCX 4216F Only ______ Descriptions Remarks Handset No On hook Dial Yes Search Yes Phone Book 1 Touch Dial 10EA 3 4 Numeric Key Auto dial 100 locations Using 3 4 buttons TAD I F No Tone Pulse Selectable in Tech Mode Pause No Auto Redial Yes Last Number Redial Yes Distinctive Ring No Caller ID No External Phone Interface No Report amp List Print out Tx Rx Journal Yes Confirmation 2 types available with Image TCR w o image TCR Help List No Auto Dial List
4. 3 Remove the Contact Rubber from the OPE Cover 6 0 Service Manual Samsung Electronics Disassembly and Reassembly 5 8 Middle Cover amp Exit Roller 1 Before you remove the Exit Roller you should 4 Remove the two screws securing the Rear Upper remove Cover as shown below Rear Cover see page 5 2 Front Cover Ass y see page 5 4 Side Cover LH RH see page 5 3 Scanner Ass y See page 5 5 2 Remove the six screws securing the Top Cover and remove it 5 Remove the Exit Gear and Bearing as shown below Exit Gear Ne Bearing Exit Roller 3 Unlatch the Top Cover Securing the Frame Ass y using a proper tool as shown below Then lift the Top Cover out Top Cover S OM s N A DT gt No Service Manual E Samsung Electronics Disassembly and Reassembly 5 9 Engine Shield Ass y 1 Before you remove the Engine Shield Ass y you 2 Remove the ten screws securing the Engine Shield should remove Ass y and remove it Then unplug the all the connec Rear Cover see page 5 2 tors from the Main PBA and SMPS Side Cover LH RH see page 5 3 Scanner see page 5 5 2 Remove the two screws securing and unplug the FPC cable From the Main PBA Then reomve the LIU PBA
5. 54 Service Manual Samsung Electronics 5 5 Scanner 55 1 Before you remove the Scanner Ass y you should 4 Pull up the Scanner Ass y as shown below remove Rear Cover see page 5 2 Scanner Ass y Side Cover LH RH see page 5 3 2 Remove the two screws securing the Scanner Ass y as shown below 3 Unplug the 6 connectors from the Connector PBA as 5 Pull the Platen Cover upward and remove it shown below Service Manual Samsung Electronics 8 Remove the four screws securing the Scan Upper 6 Remove the three screws securing the Scan Ass y x 7 Lift the OPE Unit out Then unplug the two connec 9 Unlatch the Scan Upper securing the Scan Ass y tors from the OPE Unit and remove it Then pull the Scan Upper upward and remove it Scan Upper Samsung Electronics S 5 S v 12 Pull up the Shaft and take out the Scanner 10 Remove the CCD Cable as shown below Module Scanner Module CCD Shaft 13 Remove the Reduction Gear and Idle Gear as 11 Push the Belt Holder and take out the Belt as shown shown below below Gear Timing Service Manual Samsung Electronics 14
6. 0 SCX 4216F SCX 4116 SCX 4016 1 ELA HOU UNIT SCAN JC96 02669A 1 5 4216 HOU UNIT SCAN 4116 JC96 02790A 1 SCX 4116 ELA HOU UNIT SCAN JC96 02788A 1 SCX 4016 1 1 COVER LCD WINDOW JC63 00251A 1 1 2 HOU ADF JC81 01700A 1 1 3 HOU OPE JC81 01695A 1 SCX 4216F ELA HOU OPE 3IN1 JC81 01697A 1 SCX 4116 ELA HOU OPE SIN1 JC81 01698A 1 SCX 4016 1 4 ELA HOU PLATEN JC81 01703A 1 2 HOU UNIT FRAME_110V JC96 02731A 1 O 110V 3 ELA UNIT RX DRIVE JC96 02733A 1 4 UNIT HUMMINGBIRD 150 JC59 00018A 1 5 HARNESS LSU JC39 00242A 1 7 SMPS SMPS V1 HVPS JC44 00044A 1 O 110V 8 PBA MAIN MAIN JC92 01431A 1 SCX 4216F PBA MAIN COPIER JC92 01463A 1 SCX 4116 4016 9 MEA UNIT COVER MIDDLE JC97 01723A 1 10 MEA UNIT COVER FRONT SEC JC97 01746F 1 10 1 ADJUST M MANUAL_R i 1 X 10 2 ADJUST RACK M MANUAL i 2 X 10 3 COVER M FRONT ROCKY 1 X 10 4 ADJUST M MANUAL L 1 X 10 5 GEAR RACK PINION i 1 X 11 MEA UNIT CASSETTE USA JC97 01750A 1 12 HOU COVER SIDE JC96 02709A 1 SCX 4216F 12 1 COVER M SIDE L 1 x 12 2 SPEAKER 1 X 12 3 SCREW TAPTITE 2 X 12 COVER M SIDE L JC63 00137A 1 SCX 4116 4016 13 COVER M SIDE R JC63 00138A 1 O 14 MEA UNIT COVER REAR JC97 01724D 1 14 1 COVER M REAR JC63 00140D 1 14 2 COVER M FACE UP JC63 00142A 1 15 FAN DC_HUMMINGBIRD JC31 00027A 1 16 HARNESS MOTOR JC39 00241A 1 17 MEA ETC
7. figure Wi character alphabet Type 1 Controlled by Company It can be commonly used for all kinds of product SEC produce Mostly electronics Parts Type 2 Controlled by Division It is used or one produce Mostly Mostly mechanical Parts A S privately used part It is only used for A S Ass y part Assembled by more than 2 Parts If necessary part is not A S Part Ass y part including necessary par can be used It is shown in the diagram and drawing of SVC manual Ass y part and A S privately used Part is distinguished by part Code and Description The are inscription type 2 It is recognized by Part character and front side of description DIVISION PART CODE DESCRIPTION A S Private sg tene AB een JB81 00039A AS USE ASSN Part MEG JB75 00068A MEC CHUTE ASSY Part pem ee JB92 01131A PBA MAIN CONTROLLER MEA JB97 01089A MEA UNIT PULLEY IDLE Service Manual Samsung Electronics EXPLODED VIEW amp PARTS LIST 8 1 Main Assembly Service Manual Samsung Electronics Main Assembly Parts List EXPLODED VIEW amp PARTS LIST Er SA Service Available _____ Service available X Service not available A
8. IN US N NN ER ee v NSA RAL N WS Wor NOR OK X 2 9 NS N o 5 5 3 T o 5 7 2 N E N gt 3 o g VY m ES oe AS 4 2 ZUN NA E p NW AZ 2 Us anf N 5 lt 4 T 5 67 c T s 90695 Ss ol 2 5 8990 5 m Dg DH o Q 5 c o gt v o gL o oO 5 2337252 2 gt 552535 6 cs S 3 oc ic 5 62 5808 6 99 L gt 58504 N Oc gt 9 gt c Qc S 5 EN N Rode S5 cors BF 55 E 2 5 a c 7 Pull up Feed Roller and Feed Roller1 6 Remove the Feed Gear1 5 Feed Roller Feed Roller1 u oO O Service Manual Samsung Electronics Samsung Electronics Up Solenoid Then remove Manual Up Solenoid Solenoid Solenoid and Pick Solenoid and Pick 4 Take out the Pick Up Ass y as shown below 5 Remove the two screws securing the Manual 5 2 2 E
9. of Copii a Selects the number of copies r Save a 5 Allows you to save on toner by using less toner to print a document Samsung Electronics Service Manual SUMMARY OF PRODUCT 4 2 System Layout 4 2 1 Feeding section There is the universal cassette which automatically loads paper and the manual feeder which supplies paper one by one The cassette has the friction pad which separates paper one by one and it has a sen sor which functions to check the existence of loaded paper Feeding Method Universal Cassette Type Feeding Standard Center Loading Feeding Capacity Cassette 250 sheets 75g m 20lb paper standard Manual 1 sheet Paper OHP Envelop etc Paper detecting sensor Photo sensor Paper size sensor None 4 2 2 Transfer Ass y It consists of the PTL pre transfer lamp and the Transfer Roller The PTL sends a light to the OPC drum drops the current on the drum surface and improves the transfer efficiency The transfer roller transfers toner from the OPC drum surface to the paper The life span Print over 60 000 sheets in 15 30 C 4 2 3 Driver Ass y Gear driven power unit By driving the motor it supplies power to the feeding unit the fusing unit and the distributing unit 4 2 4 Fixing Part Fuser The fuser consists of the Heat Lamp Heat Roller Pressure Roller Thermistor and Thermostat It adheres toner to th
10. Sel your FAKAS Service Manual Samsung Electronics Precautions 1 2 Caution for safety 1 2 1 Precaution related noxious material It is possible to get harmed from noxious material if you ignore the below information 1 Do not touch the damaged LCD This PRINTER has LCD in contro panel Noxious liquid to human body exists in the LCD If it is got into mouth immediately see a doctor If it is got into eyes or on skin immediately wash off over 15 minutes with flowing water and see a doctor 2 The toner in a printer cartridge contains a chemical material which might harm human body if it is swallowed Please keep children out of the toner cartridge 1 2 2 Precaution related electric shock or fire It is possible to get electric shock or burn by fire if you don t follow the instructions of the manual 1 Use exact voltage Please do use an exact voltage and wall socket If not a fire or an electric leakage can be caused 2 Use authorized power code Do use the power code supplied with PRINTER A fire can be occurred when over current flows in the power code 3 Do not insert many cords into a outlet If do a fire can occur due to a over flow of current in an outlet 4 Do not put water or extraneous matter in the PRINTER Please do not put water other liquid pin clip etc It can cause a fire electric shock or malfunction If it happens turn off the power and remove the power plug from outlet i
11. 0 ELA HOU UNIT FRAME_110V JC96 02731A 1 1 FRAME M BASE JC61 00579A 1 2 GUIDE P TR JC61 00607A 1 3 PLATE P SAW JC61 00604A 1 4 GUIDE M TR RIB JC61 00594A 1 5 PMO GEAR_EXIT_DRV16 2 X 6 RING CS 3 X 7 RMO RUBBER FOOT 2 X 8 IPR P GROUND TR 1 X 9 MEC TERMINAL JC75 00049A 4 10 IPR P TERMINAL JC70 00312A 3 11 IPR P TERMINAL JC70 00313A 1 12 HOUSING TERMINAL JC61 00592A 1 13 PMO LOCKER CST JC72 00983A 2 14 PMO ACTUATOR CVR OPEN JC72 00974A 1 15 PMO PLATE GUIDE DEVE_R JC72 00985A 1 16 SPRING ETC GUIDE DEVE 2 X 17 IPR P GROUND GUIDE PAPER JC70 00458A 1 18 PMO PLATE GUIDE DEVE_L JC72 00984A 1 19 PMO ACTUATOR FEED JC72 00976A 1 20 PMO ACTUATOR EMPTY JC72 00975A 1 21 PMO ACTUATOR MANUAL JC72 00977A 1 22 IPR P GROUND_EARTH TR 1 X 23 SPRING ETC 6107 001162 1 24 ROLLER FEED ROLLER 1 1 x 25 PMO BUSHING FEED 5 X 26 SHAFT FEED 1 X 27 AS PICK UP JC81 01693A 1 27 1 BUSH M PICK_UPL 1 X 27 2 SHAFT P PICK_UP 1 X 27 3 STOPPER PICK_UP 2 X 27 4 PMO IDLE PICK_UP JC72 00982A 2 27 5 SPONGE ROLLER PICK_UP JC72 01231A 1 27 6 BUSH M PICK_UP R JC61 00587A 1 27 7 HOUSING M PICK_UP JC61 00591A 1 28 IPR P EARTH TRANSFER JC70 00307A 1 29 HOLDER PTL JC61 00583A 1 30 LENS PTL JC67 00027A 1 31 BUSH M TRL JC61 00588A 1 Service Manual 8 18 Samsung Electronics EXPLODED VIEW amp PARTS LIST Frame Assembly Parts Lis
12. 5 Close the rear cover 6 Open and close the front cover to resume printing WorkCentre PE16 Service Manual 67 2003 ALIGNMENT amp ADJ USTMENTS 6 2 2 3 JAM1 In the Fuser Area of Around the Toner Cartridge Area NOTE The fuser area is hot Be careful when removing paper from the machine 1 Open the front cover and remove the toner cartridge 3 Replace the toner cartridge and close the front cover Printing automatically resumes 2 Remove the jammed paper by genily pulling it straight out Service Manual June 2003 WorkCentre PE16 ALIGNMENT amp USTMENTS 6 2 2 4 BYPASS JAM In the Bypass Tray BYPASS JAM appears on the display when the machine does not detect paper in the Bypass tray due to no paper paper loading when you try to print using the Bypass tray BYPASS JAM also may occur when the paper is not properly fed into the machine through the Bypass tray In that case pull the paper out of the machine 6 2 2 5 Tips for Avoiding Paper Jams By selecting the correct paper types most paper jams can be avoided If a paper jam occurs follow the steps outlined in Clearing Paper Jams Follow the procedures in Loading Paper Ensure that the adjustable guides are positioned correctly Do not overload the paper tray Ensure that the paper is below the paper capacit
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15. DIGITAL LASER SCX 4216F SCX 4116 SCX 4016 SER VICE Manual DIGITAL LASER MFP 5 1 Precautions Reference Information Specifications Summary of product Disassembly and Reassembly 2 3 4 5 6 7 8 9 Alignment and Adjustments Troubleshooting _ Exploded Views and Parts List Block Diagram 10 Connection Diagram Precautions 1 Precautions The cautions in the below are items needed to keep in mind when maintaining and servicing Please read carefully and keep the contents in mind to prevent accidents while servicing and to prevent that the machine gets damage 1 1 Warning for safety 1 Request the service by qualified service person The service for this machine must be performed by a service person who took the additional education of this field It is dangerous if unqualified service person or user tries to fix the machine 2 Do not rebuild it discretionary Do not attach or change parts discretionary Do not disassemble fix and rebuilt it If you do the printer will not work and electric shock or a fire can occur 3 Laser Safety Statement The Printer is certified in the U S to conform to the requirements of DHHS 21 CFR chapter 1 Subchapter J for Class 1 1 laser products and elsewhere it is certified as a Class laser product conforming to the requirements of IEC 825 Class laser products are not considered to be hazardous The laser
16. 1 If the recording paper is jammed in front of or inside the fuser 2 Reassemble the Actuator Feed and Spring Actuator if the return is bad 2 If the recording paper is stuck in the discharge roller and the fuser just after passing through the Actuator Feed Feed Actuator may be defec tive 7 1 A JAM2 1 Recording paper is in front of or inside the fuser Description 2 Recording paper is stuck in the discharge roller and in the fuser just after passing through the u Actuator Feed Check and Cause Solution 1 If the paper is completely fed out of 1 Check if the exit sensor actuator is the printer but 2 occurs Exit sensor is defective After the paper is completely dis charged actuator Exit should return to the original position to shut off the photo sensor Sometimes it takes longer than it should and does not return m If the paper is rolled in the Fuser Roller This occurs when a Guide is broken away or transformed It occurs when the Guide slaw spring is broken away or transformed It occurs when the Heat Roller or Pressure Roller is seriously contami nated with toner powder 3 Paper is accordion jammed in fuser m defective Check if the actuator exit is deformed Check if the lever part is deformed in shape Check whether burrs occur in the ass
17. 5 KEY M STOP JC64 00055A 1 6 KEY M START JC64 00057A 1 7 KEY M TEL JC64 00053A 1 8 KEY M FAX JC64 00060A 1 9 KEY M TONER JC64 00058A 1 10 KEY M TOLL SAVE JC64 00061A 1 11 RUBBER COPY JC73 00139A 1 12 RUBBER SCROLL JC73 00137A 1 13 RUBBER TEL FAX JC73 00138A 1 14 SHEET LCD JC63 00155A 1 15 SUB OPE JC81 01720A 1 5 SCREW TAPTITE 6003 000196 7 Samsung Electronics Service Manual Samsung Electronics 8 5 OPE Unit Assembly SCX 4116 4016 EXPLODED VIEW amp PARTS LIST Service Manual Unit Assembly Parts List SCX 4116 4016 EXPLODED VIEW amp PARTS LIST NAE SA SemiceAvalable ______ Service available X Service not available Q gt SCX 4116 0 ELA HOU OPE SIN1 JC81 01697A 1 ELA HOU OPE SIN1 JC81 01698A 1 SCX 4016 1 COVER M OPE 3IN1 JC63 00135A 1 2 KEY M RESOLUTION 3IN1 JC64 00051A 1 3 KEY M COPY 3IN1 JC64 00050A 1 4 KEY M SCROLL JC64 00056A 1 5 KEY M STOP JC64 00055A 1 6 KEY M START SIN1 JC64 00057B 1 7 KEY M TONER SAVE SIN1 JC64 00052A 1 8 RUBBER COPY SIN1 JC73 00136A 1 9 RUBBER SCROLL JC73 00137A 1 10 SHEET LCD 4116 JC63 00155D 1 5 4116 SHEET LCD SIN1 JC63 00155B 1 SCX 4016 11 PBA SUB OPE JC81 01716A 1 12 RUBBER IMAGE 3IN1 JC73 00135A 1 5 SCREW TAPTITE 6003 000196 6 Sam
18. Maintains the surface temperature of the Fuser Cover under 80 C and has a caution label attached inside of the rear cover where the customer can find it easily 4 2 5 Scanner It reads an image with a photosensitive sensor In hardware aspect it is consisted of CCD module Connection board ADF board 4016 does not have ADF board AFE Analog Front End and Image Processor Located in CPU and mechanically and ADF Automatic Document Feeder SCX 4016 does not have ADF function CCD Module Specification 1 Resolution 600dpi A4 2 Maximum scan wide 8 5 3 Color filter Red Green Blue 4 Output channel 3 channels 5 Effective pixel 5 400 pixel 3 6 Voltage 24V amp 5V 7 Pre heating time Maximum 30 seconds 70 of light reach to it 8 The life span of a lamp 30 000 hours 25 C Image Processor Specification 1 Operating frequency 66MHz 2 Image sensor interface 200 300 600 dpi CIS or CCD 3 Line time Copy FAX Binary Lineart Halftone PC Scan 1 5ms Line Color PC Scan Grey 256 Color True Color 4 5ms Line 4 A D conversion 10bit conversion Service Manual 4 7 Samsung Electronics SUMMARY OF PRODUCT 4 2 6 LSU Laser Scanner Unit The LSU unit is controlled by the video controller It scans the video data received from video controller with laser beam by using the rotation principal of the polygon mirror to create the latent image on the OPC drum Itis the core part of LBP The OPC drum
19. 2 3 20 a ex N o 1 lt E x Oo 5 7 e m g Q 79455 09 D S 95 2208580 Lo 9 A PTF L K oO ar o gt o 0o0 0090 T 23 o o o0 o a g SE o o o 1 aIL d z x a m B 5 5 sasee2 gt XX 2 5 gt 0 9 Al 2 8385028 8 Ye m coo gt LL b gt 2 gt i S oc o2 o 2 o 2958958382892 Es pf E 2 5 25 M e a ai e ALIGNMENT amp USTMENTS 6 Alignment and Adjustments This chapter describes the main functions for service such as the product maintenance method the test output related to maintenance and repair DCU using method Jam removing method and so on 6 1 Paper path Engine Part Service Manual WorkCentre PE16 June 2003 ALIGNMENT amp ADJ USTMENTS 6 1 1 Copy amp Scan Document Path Scanner Part Doc Paper 30 Sheets Pickup Roller ADF Roller Sensor Doc Sensor Regi Sensor Scan Feed Roller SOO9995 9 Exit Roller 6 1 2 Printer Paper Path 1 After receiving print job the printer feeds the printing paper from the cassette or manual feeder 2 The fed paper p
20. 4 Clean up the contaminated area by the toner 5 Replace the HVPS if the problems not solved by the above four directions Description The printed image is dark Check and Cause Solution 1 No charge voltage in the Main PBA Perform Engine Test Mode Diagnostic code 4 HVPS check 2 Charge voltage is not turned on due to the bad contacts between power supply in the side of the Developer and charge terminal of HVPS 1 Clean the high voltage charge terminal 2 Check the state of the connector which connects the engine board and HVPS 3 If steps 1 and 2 above did not correct the problem replace the HVPS 3 Service Manual Samsung Electronics 7 3 7 Uneven Density TROUBLESHOOTING Description Print density is uneven between left and right Check and Cause Solution Digital Printer ee The pressure force on the left and right Digital Printer springs of the transfer roller is not even Digital Printer the springs are damaged the transfer Digital Printer roller is improperly installed or the trans Digital Printer fer roller bushing or holder is damaged 2 The life of the Developer has expired 3 The toner level is not even on the devel oper roller due to the bad blade 7 3 8 Background 1 Replace both the left and right Spring Holder 2 Problem with the toner cartridge replace the toner cartridge and try to
21. AVERAGE PIXEL VALUE 131 BLACK nn malc Service Manual WorkCentre PE16 June 2003 ALIGNMENT amp ADJ USTMENTS 6 5 5 Report PROTOCOL LIST This list shows the sequence of the CCITT group 3 T 30 protocol during the most recent sending or receiving operation Use this list to check for send and receive errors If a communication error occurs while the machine is in TECH mode the protocol list will print automatically SYSTEM DATA This list provides a list of the user system data settings and tech mode settings Service Manual June 2003 WorkCentre PE16 ALIGNMENT amp ADJ USTMENTS 6 6 Engine Test Mode The Engine Tests Mode supplies useful functions to check the condition of the engine It tests the condition of each device and displays the result of the test on the LCD It is classified into 5 functions 0 4 and are shown below 6 6 1 To enter the Engine Test Mode To enter the Engine Test mode Press 0 3 1 in sequence and the LCD briefly displays Engine Test the machine has entered Engine Test Mode 6 6 2 Diagnostic NO Sub No Engine test Remark 0 1 Motor Test 1 2 Off 2 PickUp Test 1 On 2 Off 3 Fan Test 1 On 2 Off 4 Manual Clt Test 1 On 2 Off 5 PTL Test 1 On 2 Off 1 1 150 Motor Test 1 On 2 Off 2 LSU Hsync Test 1 On 2 Off 3 LD Test 1 On 2 Off 2 1 Feed Sen Test Check
22. C Maintaining humid range 30 90 Operating atmospheric pressure range 1 8 EMI Requirement CISPR FCC MIC C Tick 9 Safty Requrement IEC950 C UL TUV Semko iK CB CCC EPA 4 4 3 Fuser AC Power Control Fuser HEAT LAMP gets heat from AC power The AC power controls the switch with the Triac a semicon ductor switch The On Off control is operated when the gate of the Triac is turned on off by Photo triac insulting part In the other words the AC control part is passive circuit so it turns the heater on off with taking signal from engine control part When the HEATER signal is turned on at engine the LED of PC1 Photo Triac takes the voltage and flashes From the blinking light the Triac part light receiving part takes the voltage and the voltage is sup plied to the gate of Triac and flows into the Triac As a result the AC current flows in the heat lamp and heat is occurred On the other hand when the signal is off the PC1 is off the voltage is cut off at the gate of Triac the Triac becomes off and then the heat lamp is turned off 1 Triac THY1 feature 12A 600V SWITCHING 2 Phototriac Coupler PC3 Turn On If Current 15mA 50mA Design 16mA High Repetive Peak Off State Voltage Min 600V 1 16 Service Manual Samsung Electronics SUMMARY OF PRODUCT 4 5 Engine F W 4 5 1 Feeding If feeding from a cassette the drive of the pickup roller is controlle
23. Samsung Electronics SUMMARY OF PRODUCT 4 Summary of Product This chapter describes the functions and operating principal of the main component 4 1 Printer Components 4 1 1 Front View Document Document Guides Automatic Document Feeder Document for SCX 4116 4216F Input Tray Document Glass Document Output Tray Control Panel 2 gt K Paper Output Extension Paper Tray Paper Level Indicator Bypass Tray Service Manual 4 1 Samsung Electronics SUMMARY OF PRODUCT 4 1 2 Rear View Rear Cover Rear Output Slot Face up Power Switch Parallel Connector Telephone Line Connector AC Power Cord USB for SCX 4216F Connector Connector Service Manual Samsung Electronics 4 1 3 Control Panel lt SCX 4216F gt SAMSUNG SUMMARY OF PRODUCT Lighten Contrast Normal Darken O Mixed Photo Teto Image Resolution Broadcasting Toner Save Phonebook Redial Pause oli Save _ m Enter Stop Clear amp 9 5 Hook Dial Ret X Menu Start Copy Fax tetun Adjusts the brightness of the documents for the current copy job Selects the document type for the current copy job 1 C Special Allows you to use special copy features such as Clone Collation Auto fit 2 side Q N up multiple pages
24. The S3C46Q0X is developed using ARM7TDMI core 0 18 m CMOS standard cell and memory cell Main function block e 1 8V internal 3 3V external I O boundary microprocessor with 4KByte Cache Image Processor On chip clock generator with PLL Memory amp External Bank Control DMA Control 5 channel Interrupt Control 2 port USB Host 1 port USB Device ver 1 1 Interface Control Parallel Port Interface Control UART 2 Channel Synchronous Serial Interface Control Timer 4 Channel Watch Dog Timer Power control Normal Slow Idle Stop and SL IDLE mode A D Converter 10 bit 2 Channel General I O Port Control Print Head Control Carrier Motor Control Paper Motor Control Tone Generator RTC with calendar function S W Assistant function Rotator 4 3 2 Flash Memory It stores the system program and downloads the system program through the PC interface Capacity 0 5 M Byte Access Time 70 nsec 4 3 3 SDRAM It is used as a buffer system working memory area etc while printing Access Time 60 nsec Service Manual 11 Samsung Electronics SUMMARY OF PRODUCT 4 3 4 Sensor input circuit 1 Paper Empty Sensor The Paper empty sensor Photo Interrupter on the engine board informs the state of paper to CPU whether it is empty or not with operation of the actuator It detects a paper empty state by reading the DO Bit of CPU and then informs this fact by selecting the s
25. Updated date Press 2 in the number keypad The LCD display shows Product first use date Service Manual June 2003 WorkCentre PE16 ALIGNMENT amp USTMENTS 6 8 Consumables and Replacement Parts The cycle period outlined below is a general guideline for maintenance The example list is for an average usage of 50 transmitted and received documents per day Environmental conditions and actual use will may The cycle period given below is for reference only COMPONENT REPLACEMENT CYCLE ADF Rubber 20 000 Pages ADF Roller 60 000 Pages Pick up Roller 60 000 Pages Friction Pad 60 000 Pages Transfer Roller 60 000 Pages Fuser 60 000 Pages Toner Cartridge 3 000 Pages A4 IDC 5 Pattern Service Manual WorkCentre PE16 June 2003 ALIGNMENT amp ADJ USTMENTS 6 9 Abnormal Image Printing and Defective Roller If abnormal image prints periodically check the parts shown below o OPC Drum Transfer Roller e Charge Roller O Heat Roller Supply Roller Q Pressure Roller O Developing Roller No Roller Abnormal image period Kind of abnormal image 1 OPC Drum 75 5mm White spot Block spot 2 Charge Roller 37 7mm Black spot 3 Supply Roller 37 0mm Horizontal density band 4 Develop Roller 35 2mm Horizontal density band 5 Transfer Roller 45 3mm Black side contamination transfer fault 6 Heat Roller 66 3mm Black spot
26. developer is normal Because of foreign substance on the LSU window the image has not been printed partly 3 In case of 3 If the cycle of noise is about 2 seconds the toner inside the developer has been nearly exhausted Purchase and replace with a new developer after using about 200 sheets at the point of occurrence Incase of 3 This is a phenomenon caused by lack of toner so replace with a new developer gt Toner Contamination Toner is fallen on the papers periodi cally Contaminated with toner on prints part ly over the whole surface 1 Toner is fallen on the paper periodically 1 Check the cycle of the falling of the toner 2 Check the appearance of both ends of the developer OPC drum 2 The center of the printed mat ter is contaminated with toner 1 Check whether foreign sub stances or toner are stuck to the terminal contact point of the developer 2 Check whether the state of the terminal assembly is normal If both ends of the OPC drum are contaminated with toner Check the life of the developer In case of less than 820g the life may be expired 2 Check whether it could be recy cled 3 If it cannot be recycled Replace the developer Samsung Electronics Service Manual TROUBLESHOOTING Fault Signs Cause amp Check Solution White Black spot Light or dark black dots on the image occur peri
27. 1 X 2 15 5 GEAR TIMING 1 x 2 15 6 PMO HOLDER BELT li 1 X 2 15 7 RING E 1 X 2 16 DUMPER CCD JC66 00665A 2 Samsung Electronics gt Service Manual EXPLODED VIEW amp PARTS LIST 8 7 Middle Cover Assembly Middle Cover Assembly Parts List ORENSE SA Service Available ______ Service available X Service not available gt 0 MEA UNIT COVER MIDDLE JC97 01723A 1 1 COVER M MIDDLE 1 X 2 PMO STACKER RX SEC 1 X 3 RING CS i 2 X 4 GEAR IDLE 23 li 1 X 5 PMO GEAR EXIT DRV16 1 X 6 GEAR EXIT F DOWN x 1 X 7 MEC BEARING EXIT JC75 10529A 2 8 ROLLER EXIT F DOWN 1 X 9 RMO RUBBER EXIT 4 X 10 PMO BUSHING_F DOWN i 1 X 11 SPRING CS 4 x 12 HOLDER M EXIT F DOWN n 4 X 13 PMO ROLLER EXIT MAIN 4 X 14 PMO ROLLER EXIT FR i 4 X 15 WASHER PLAIN 2 X 16 COVER M REAR UPPER 1 X 17 ROLLER M DECURL i 6 X 6 16 Service Manual Samsung Electronics EXPLODED VIEW amp PARTS LIST 8 8 Frame Assembly Transfer Roller Service Manual Samsung Electronics EXPLODED VIEW amp PARTS LIST Frame Assembly Parts List SA Service Available Service available X Service not available gt
28. 2 9 SPRING ETC TORSION CC2 F JB61 00076A 3 2 10 IPR GROUND_ROLLER JC70 10467A 1 2 11 SHAFT IDLE FEED JC66 00558A 2 2 12 ROLLER EXIT JC66 00559A 1 2 13 MEC BRUSH ANTISTATIC JC75 00161A 1 2 14 SHEET WHITE BAR JC63 00154A 1 2 15 PMO BUSH JB72 00819A 4 2 16 HARNESS ADR JC39 00278A 1 2 17 GEAR AGITATOR 2 JC66 00310A 1 2 18 RING C 1 X 2 19 GUIDE STACKER SUB JC61 00712A 2 2 5 SCREW TAPTITE 6003 000196 9 HOU ADF MOTOR JC81 01701A 1 3 1 BRACKET GEAR JC61 00776A 1 3 2 MOTOR BLOWER ADF JC31 00023A 1 3 3 GEAR CLUTCH 29 JB66 00101A 1 3 4 PMO WHITE SUB 29 JB72 00844A 1 3 5 GEAR CLUTCH 39 JC66 00322A 1 3 6 RING C 6044 000159 1 3 7 GEAR IDLE 35 JC66 00458A 3 3 8 GEAR 40 21 ADF JC66 00456A 3 Service Manual Samsung Electronics ADF Assembly Parts List cont SA Service Available _____ Service available X Service not available gt 3 9 GEAR SWING 31 20 ADF JC66 00457A 1 3 10 LINK M SWING ADF JC66 00454A 1 O 3 11 GEAR 58 25 ADF JC66 00455A 1 O 3 12 IMPELLER ADF JC66 00556A 1 3 13 GEAR REMOVE ADF JC66 00557A 1 3 14 WASHER PLAIN 6031 000023 2 3 15 IPR WASHER WAVE JB70 00070A 1 3 16 WASHER PLAIN 6031 000019 3 3 17 HARNESS MOTOR GND JB39 00105A 1 3 18 RING E 6044 0001
29. 250V 12 MHV OPC 2 lt dai lt CN3 FAN CON F2 110V 125V 3A 220V 250V 2AH EXIT SENSOR 110V 125 8 220V 250V T 5AH Service Manual Samsung Electronics SUMMARY OF PRODUCT 4 4 1 HVPS High Voltage Power Supply 1 Transfer High Voltage THV Function Voltage to transfer developed toner on OPC drum to a paper Output voltage 1300V DC 20V Error If THV doesn t output a ghost status same character is printed after one cycle 76mm of OPC with a low density occurs due to a toner on OPC drum cannot normally transfer to a paper 2 Charge Voltage MHV Function It is a voltage to charge entire surface of OPC with 900V 1000V Output voltage 1550V DC 50V Error If MHV doesn t output a black paper is printed out because toner on developing roller moves to OPC drum due to the surface of OPC not being charged 3 Cleaning Voltage THV Function It removes a dirty on a surface by sending a minus toner in a transfer roller to an OPC drum to recover toners Output Voltage 300V 150V Error Toner contamination occurs at the backside of a printed paper 4 Developing Voltage DEV Function It is a voltage to develop a toner with using a difference of electronic potential on an exposed part by LSU Laser Scanning Unit Generally the electronic potential of exposed OPC is 180V and exposed developer is 3
30. 62 ZZ 028121915 92 0 00 61 81 21 9161 PLEL CL 1016 87 9 G HE 2 I SArzre 08 2n 0 225 HOLOW Z 9 SAre 6 anda v 5 210151010 zi p 1 aided H HOLONdU 4 7 X19 NST NIV 9272 zz 02619 0168 8 LONNVOSZ 1 93d d 130 d 30 02 509 d Jaw V LONNVOS9 BHd NOSS VHd NOST AS EZI p g plv n m one IXI d 92 _ 6 130 3Qvuy QN9Q 0L 110 LOW IVI4u6 112 LOW Jove 8N LOWNVOSZ VN LONNYOS S Arc STE 2 1 Ld re E H 803luv 158 3dOU6L XL 3802 34011 tof 1 9NI HU G 3NoHd 1X3u VINO LI ING Zi SANIT TAL 92 Gc 60 0 026181 2191 91 1 21 21 1016 BL 99722 12 WMd 5 8 02 Md AHW6L 8 AHLLE WMd AHL9L AIdW3 dWSL SAPZt Aver QN9 LLOL 6 8 AZIL ANDIS 09354 duz dW3 du BEN BEER IR EEE L 90 vo 0061 0021 8L 9191 217 11 21601 2 88 9 VIC aaa Alana p a SHAH SdINS END 10 A022 rss VSN 10 AOLL uo1om 10s 157 1 102 Service Manual 10 1 Samsung Electronics Exploded Views and Parts List Appendix information The following list shows different
31. 7 1 Paper Feeding Problems 7 1 1 Wrong Print Position Description Printing begins when the paper is in the wrong position Check and Cause Solution A defective feed sensor actuator can cause incorrect tim Replace the defective actuator ing 7 1 2 JAMO Description 1 Paper has not exited from the cassette p 2 Jam 0 occurs if the paper feeds into the printer Check and Cause Solution Check the Solenoid by using Engine 1 Replace the solenoid Test Mode Diagnostic Mode code 0 2 Check if the pad is loose due to bad 2 Replace the side pad Assembly L or sealing of the side pad R if necessary e Check the surface of the roller pick up for foreign matter 3 Clean with soft cloth dampened with IPA Isopropy Alcohol or water 4 If continuous clusters occur check 4 Replace the Housing Pickup and or whether the assembly slot between Shaft Pickup shaft pickup and housing pickup become open or is broken away e If the paper feeds into the printer rand Jam 0 occurs perform DCU to check feed sensor of the engine board Service Manual Samsung Electronics TROUBLESHOOTING 713 JAM 1 1 Recording paper is jammed in front of or inside the fuser 2 Recording paper is stuck in the discharge roller and in the fuser just after passing through the Actuator Feed Description Solution 1 Replace the SMPS Check and Cause
32. Key Sound Alarm sound Service Manual 2 Copy Setup Change Default Timeout 5 Advanced Fax Send Forward RCV Forward Toll Save Junk Fax Setup Secure Receive Prefix Dial No Stamp RCV Name ECM Mode 8 Machine Setup Machine ID Date amp Time Clock Mode Language Power Save CCD Power Save USB Mode 3 Fax Setup Receive Mode Ring to Answer Contrast Redial Term Redials MSG Confirm Auto Report Auto Reduction Discard Size 6 Reports Phone Book Send Report RCV Report System Data Scheduled Jobs Tx Confirm Junk Fax List 9 Maintenance Clean Drum Notify toner Clear Memory June 2003 WorkCentre PE16 ALIGNMENT amp ADJUSTMENTS 6 4 Tech Mode 6 4 1 How to Enter Tech Mode In service tech mode the technician can check the machine and perform various test to isolate the cause of a malfunction While in Tech mode the machine still performs all normal operations To enter the Tech mode To enter the Tech mode press 8 0 9 3 in sequence and the LCD briefly displays TECH the machine has entered service tech mode 6 4 2 Setting up System in Tech Mode WorkCentre PE16 Data Setup Machine test Report Send Level Switch Test Protocol Dial Mode Modem Test System Data Modem Speed Dram Test Error Rate Rom Test Notify Toner Pattern Test Clear All Memory Shading Test Clear Count Flash Upgrade Service Manual WorkCentre PE16 June 2003 A
33. Samsung Electronics Service Manual Samsung Electronics 8 9 Fuser Assembly Service Manual Fuser Assembly Parts List SA Service Available _____ Service available X Service not available gt 0 AS FUSER 110V 81 01696 1 110V 1 COVER M FUSER gt 1 X 2 HOLDER M PLATE CLAW i 4 X 3 SPRING ETC CLAW i 4 X 4 PMO ROLLER EXIT i 2 X 5 SPRING ETC FUSER EXIT 2 X 6 THERMOSTAT 150 JC47 00005A 1 7 PMO GEAR_EXIT_DRV16 i 1 X 8 GEAR IDLE 23 1 X 9 RING CS 1 x 10 GEAR RDCN 25 15 JC66 00397A 1 11 IPR ELECTRODE_LAMP 1 X 12 ELECTRODE WIRE L i 1 X 13 THERMISTOR NTC 1404 001298 1 14 ELECTRODE WIRE_R 1 X 15 CBF HARNESS FUSER 110V JC39 00239A 1 O 110V WHITE 16 GEAR FUSER Z37 JC66 00564A 1 17 BUSH M HR L 1 X 18 ROLLER HEAT JC66 00601A 1 19 BUSH M HR JC61 00590A 1 20 LAMP HALOGEN 4713 001182 1 110V 21 ROLLER M EXIT F UP 1 X 22 ROLLER PRESSURE JC66 00600A 1 23 BEARING PRESSURE R 2 x 24 SPRING CS 2 X 25 PMO BUSHING TX 3 X 26 HOLDER ACTUATOR E 1 X 27 PMO ACTUATOR EXIT JC72 00987A 1 O 28 IPR P FRAME FUSER i 1 X 29 GUIDE M INPUT 1 X 30 SPRING TS 1 X 31 RMO RUBBER EXIT 2 X 32 NUT HEXAGON 5 X 33 LABEL P CAUTION HOT FUSER 1 X 34 COVER M EXIT LOWER 1 1 X 35 PLATE P CLAW 4 X Samsung El
34. TR 97 01793 1 17 1 ROLLER TRANSFER ROLLER JC66 00528A 1 17 2 GEAR TRANSFER JC66 00395A 1 Samsung Electronics Service Manual EXPLODED VIEW amp PARTS LIST Main Assembly Parts List cont x O Service available X Service not available SA Service Available gt gt 17 3 PPR SPACER_TR JC72 00851A 1 18 SIGNAL LIU JC39 00270A 1 SCX 4216F Only 19 PBA SUB LIU_USA_EXT JC92 01481C 1 SCX 4216F Only 20 ELA TONER UNIT 1 x 21 PLATE P CHANNEL JC61 00606A 1 22 PBA SUB CONN JC81 01718A 1 23 HARNESS ENGINE JC39 00240B 1 24 BRACKET P INLET ROCKY JC61 00693A 1 25 UNIT SHIELD ENGINE JC97 01794A 1 25 1 SHIELD ENGINE ROCKY JC63 00144A 1 25 2 SUPPORTER 6103 001056 2 26 HARNESS SCAN JC39 00268A 1 27 SUPPORTER 6103 001048 1 28 CBF HARNESS DUPLEX GND JC39 00090A 1 Service Manual Samsung Electronics EXPLODED VIEW amp PARTS LIST 8 2 RX Drive Assembly RX Drive Assembly Parts List AER SA Service Available Service available X Service not available gt ode 0 UNIT RX DRIVE JC96 02733A 1 1 BRACKET P GEAR 1400 1 X 2 GEAR RDON 53 26 JC66 00388A 1 3 GEAR RDCN 113 33 JC66 00391A 1 4 GEAR RDCN 57 18 JC66 00389A 2 5 WASHER PLAIN 2
35. Test to remove the conta Digital Printer mination of the transfer roller Digital Printer Digital Printer 2 Pressure roller is contaminated 2 a the transfer roller if contaminated 3 Disassemble the fuser and clean the H R Heat Roller and P R Pressure roller And check the area between H R and Thermistor If contaminated clean the area is should not be deformed 7 3 15 Blank Page Print out 1 Description Blank page is printed Check and Cause Solution Bad ground contacts in OPC and or devel Remove contamination of the terminals of the oper toner cartridge and the printer 7 3 16 Blank Page Print out 2 1 Blank page is printed Description 2 or several blank pages are printed 3 When the printer turns on several blank pages print Check and Cause Solution 1 Bad ground contacts in OPC and or 1 Remove contamination of the terminals of developer the toner cartridge 2 Abnormal solenoid 2 Perform the engine self test using Engine Test Mode diagnostic Mode code 0 ifthe Solenoid is normal 3 If not solved by the above directions 1 2 Replace the engine board 4 Turn the power off clear the print job on the computer and try printing again 16 Service Manual Samsung Electronics 7 4 Fax amp Phone Problems 7 4 1 No Dial Tone TROUBLESHOOTING e Description While on hook button is pr
36. X 6 BRACKET P MOTOR 1400 1 X 7 GEAR RDON 103 41 JC66 00390A 1 O 8 GEAR RDON 90 31 JC66 00392A 1 9 MOTOR STEP HUMMINGBIRD JC31 00028A 1 10 PMO IMPELLER_DRV 1 X Service Manual 85 Samsung Electronics EXPLODED VIEW amp PARTS LIST 8 3 ADF Assembly Service Manual Samsung Electronics Service Manual EXPLODED VIEW amp PARTS LIST Samsung Electronics ADF Assembly Parts List So SA Service Available _____ Service available X Service not available gt 0 ELA HOU ADF JC96 02654A 1 UNIT ADF UPPER JC97 01710A 1 1 1 COVER M ADF UPPER JC63 00145A 1 1 2 ROLLER M ADF IDLE JC66 00461A 1 1 3 MEA UNIT HOLDER ADF JC97 01709A 1 1 3 1 RMO ADF RUBBER 1 X 1 3 2 HOLDER M ADF 1 X 1 3 3 SPRING ETC PAD 1 X 1 34 SHEET ADF HOLDER 1 X ELA HOU ADF LOWER JC81 01702A 1 2 1 COVER M ADF LOWER JC63 00148A 1 2 2 SUB ADF JC81 01717A 1 2 3 GROUND P ADF JC63 00149A 1 2 4 SHAFT M FEED GEAR 38 JC66 00460A 1 2 5 ROLLER DRIVE JC66 00560A 1 2 6 PMO ACTUATOR DOC SENSOR JC72 01009A 1 2 7 PMO ACTUATOR REGI SENSOR JC72 01010A 1 2 8 PMO ACTUATOR SCAN SENSOR JC72 01011A 1
37. Yes System Data List List all user setting Sound Conirol Ring Volume Yes Off Low MED HIGH Key Volume Yes On Off Speaker Yes On Off Service Manual Samsung Electronics Specifications 3 6 Fax Specification SCX 4216F Only Compatibility ITU T G3 Communication System PSTN PABX Modem Speed 33 6 Kbps TX Speed Approx 3 sec Compression MH MR MMR JPEG ECM Yes Resolution Std 203 x 98 dpi Fine 203 x 196 dpi S Fine 300 x 300 dpi Scan Speed ADF Std Approx 5sec LTR Fine Approx 7 5sec LTR S Fine Approx 7 5sec LTR Rx fax duplex print out No Multiple page scan speed Approx 7 ppm LTR Receive Mode Fax TEL Memory Capacity 4 MB 820 pages Optional Memory No Max locations to 99 locations store to 1 Group Dial Fax Forward Yes On Off Broadcasting Up to 59 locations Forced Memory TX No Cover page No Delayed fax Yes Memory RX Yes Functions Voice Request No TTI Yes RTI Yes Polling No Earth Recall No Auto Reduction Yes RDC No Junk Fax barrier Yes Security Mode Yes Battery Backup Yes Min 15 minutes Back up Fax memory and Real Time data Samsung Electronics Service Manual Specifications 3 7 Paper Handling items _____ Remarks Capacity Main Tray 250sheets 20lbs Bypass Single Sheet Optional Cassette
38. a memory clear after replacing the main board Otherwise the system may not operate properly Country Group USA Canada UK Russia Southafrica USA Canada UK Russia Southafrica Mexico Germany india Brazil France Oman Italy Poland Spain Bangladesh Austria Kuwait Netherlands Moroco Belgium Algeria Country Portugal Pakistan Sweden UAE Norway Bahrain Denmark Srilanka Finland SaudiArabia Switzerland Chile Greece Peru Ireland Argentina Turkey Hungary Romania Bulgaria Czech Service Manual June 2003 WorkCentre PE16 ALIGNMENT amp ADJ USTMENTS FLASH UPGRADE The Firmware Upgrade function and has two methods Local and Remote 1 Local Machine RCP Remote Control Panel mode This method is for Parallel Port or USB Port Connect to PC and activate RCP Remote Control Panel to upgrade the Firmware lt Method gt How to Update Firmware using RCP 1 Connect PC and Printer with Parallel Cable or USB Cable 2 Execute RCP and select Firmware Update 3 Search Firmware file to update with Browse Icon 4 Click Update icon firmware file is transmitted to Printer automatically and printer is initialized when it fin ished 5 Click Refresh icon and check what is updated DOS Command mode This method is just for Parallel Port Connect to PC with Parallel cable and enter DOS Command to upgrade the Firmware lt Method gt 1 The first of all need the files down bat down_com bin fprt exe
39. and Rom File file name for upgrade Save the files in the same folder 2 In the DOS input as below and push the enter key Then it will be automatically upgraded 3 There are two commands for the conditions of product When the product is in idle condition down rom file When the product is in Ready condition TECH MODE MAINTENANCE FLASH UPGRADE LOCAL fprt rom file 4 Do not turn off the power while upgrading process 2 Remote FAX This is a function that a fax with the latest firmware sends files to a fax in long distance through telephone line Method 1 Operate a fax with the latest firmware to prepare it being upgrade TECH MODE MAINTENANCE FLASH UPGRADE REMOTE 2 Input the fax number which needs to be upgraded Several faxes can be upgrade at the same time In this case enter the each fax number 3 After push the enter button send the firmware file by calling to the appointed number Around 10 15 minutes needs to send the file Caution 1 sending and receiving fax must be the same model 2 A sending fax must set up as ECM mode and a receiving memory must be set up as 100 If not the function operates abnormally 614 Service Manual June 2003 WorkCentre PE16 ALIGNMENT amp ADJ USTMENTS 6 5 4 Machine Test SWITCH TEST Use this feature to test all keys on the operation control panel The result is displayed on the LCD window each time you press a key MODEM TEST Use
40. is normal 2 Totally contaminated black Black image printed out 1 Check whether foreign sub stances are stuck to the ter minal point of contact of the developer and the state of assembly Especially check the charged roller terminal 3 The printed image is dark and ghost occurs 1 Check foreign substance attached to the terminal point of contact of the developer and the state of assembly Especially check the devel oping roller terminal 1 All of 1 2 above 1 Remove toner and foreign sub stances adhered to the contact point of the developer 2 The contact point of the unit facing that of the developer also must be cleaned 3 If the terminal assembly is unsafe Fully stick the terminal to or reassemble it after disassem bling Disassemble the side plate and push the terminal to be stuck then reassemble it 2 In case of 2 It is a phenomenon when the OPC drum of the developer is not electrically charged Clean the terminals of the charged roller then recheck it 3 In case of 3 It is a phenomenon as the devel oping bias voltage of the devel oper Clean the terminals of the developing roller then recheck it Samsung Electronics Service Manual EXPLODED VIEW amp PARTS LIST 8 Exploded Views and Parts List 8 1 Main Assembly Exploded view eese netten tnnt page 5 2 8 2 Rx Drive Ass y Exploded view
41. materials by model The material codes mentioned in the manual are subject to change without prior notice For the lat est exact information see ITSELF System http itself sec samsung co kr Model ELA HOU UNIT SCAN ELA HOU OPE PBA SUB LIU SCX 4016 SKL JC96 02788A JC81 01698A N A SCX 4216F SKL JC96 02669A JC81 01695A JC92 01481F SCX 4016 TEG JC96 02788B JC81 01698A N A SCX 4216F TEG JC96 02669D JC96 02658B JC92 01481B SCX 4016 XEC JC96 02788F JC96 02784F N A SCX 4216F XEC JC96 02669F JC96 02658F JC92 01481B SCX 4016 XEF JC96 02788E JC96 02784E SCX 4116 XEF JC96 02790D JC96 02785D N A SCX 4216F XEF JC96 02669E JC96 02658E JC92 01481B SCX 4016 XEG JC96 02788B JC81 01698B N A SCX 4216F XEG JC96 02669D JC81 01695B JC92 01481B SCX 4016 XEN JC96 02788A JC81 01698A N A SCX 4216F XEN JC96 02669A JC81 01695A JC92 01481B SCX 4016 XEP JC96 02788A JC81 01698A N A SCX 4216F XEP JC96 02669A JC81 01695A JC92 01481B SCX 4016 XET JC96 02788G JC96 02784G N A SCX 4216F XET JC96 02669G JC96 02658G JC92 01481B SCX 4016 XEU JC96 02788A JC81 01698A N A SCX 4116 XEU JC96 02790A JC81 01697A N A SCX 4216F XEU JC96 02669A JC81 01695A JC92 01481B SCX 4016 XEV JC96 02788H 96 02784 SCX 4216F XEV JC96 02669H 96 02658 JC92 01481B SCX 4016 XFA JC96 02788A JC81 01698A N A SCX 4216F XFA JC96 02669A JC81 01695A JC92 01481D SCX 4016 XSA JC96 02788A JC81 01698A N A SCX 4216F XSA JC96 02669A JC81 01695A
42. system and printer are designed so there is never any human access to laser radiation above a Class level during nor mal operation user maintenance or prescribed service condition Warning gt gt Never operate or service the printer with the protective cover removed from Laser Scanner assembly The reflected beam although invisible can damage your eyes When using this product these basic safety precautions should always be followed to reduce risk of fire electric shock and injury to persons CAUTION INVISIBLE LASER RADIATION WHEN THIS COVER OPEN DO NOT OPEN THIS COVER VORSICHT UNSICHTBARE LASERSTRAHLUNG WENN ABDECKUNG GE FFNET NICHT DEM STRAHL AUSSETZEN ATTENTION RAYONNEMENT LASER INVISIBLE EN CAS D OUVERTURE EXPOSITION DANGEREUSE AU FAISCEAU ATTENZIONE RADIAZIONE LASER INVISIBILE IN CASO DI APERTURA EVITARE LESPOSIZIONE AL FASCIO PRECAUCION RADIACION LASER IVISIBLE CUANDO SE ABRE EVITAR EXPONERSE AL RAYO ADVARSEL USYNLIG LASERSTR LNING VED BNING NR SIKKERHEDSBRYDERE ER UDE AF FUNKTION UNDG UDSAETTELSE FOR STR LNING ADVARSEL USYNLIG LASERSTR LNING N DEKSEL PNES STIRR IKKE INN I STR LEN UNNG EKSPONERING FOR STR LEN VARNING OSYNLIG LASERSTR LNING N R DENNA DEL PPNAD OCH SP RREN URKOPPLAD BETRAKTA EJ STR LEN STR LEN R FARLIG VARO AVATTAESSA JA SUOJALUKITUS OHITETTAESSA OLET ALTTIINA N KYM TT M LLE LASER S TEILYLLE L KATSO S TEESEEN MEAN 0 SHS AH
43. the transfer voltage is abnormal or the trans fer roller s life has expired If dark or blurry black spots occur periodi 1 Run OPC cleaning Mode Print and run the Self test 2 or 3 times 2 In case of 75 5 mm interval unremovable in 1 cleanly remove foreign substances stuck on the OPC location equivalent to black spots and white spots with a dry duster 3 The transfer roller guarantees 60 000 sheets printing If the roller s life is expired replace it 4 In case of 37 7 mm interval unremovable in 1 take measures as to replace the develop er cartridge and try to print out 5 Clean the inside of the set against the paper particles and foreign matter in order not to cause the trouble Samsung Electronics Service Manual TROUBLESHOOTING 7 3 5 Light Image Description The printed image is light with no ghost Check and Cause Solution 1 Develop roller is stained when the toner of developer cartridge is almost con sumed 2 Ambient temperature is below than 10 3 Bad contact caused by the toner stains between the high voltage terminal in the HVPS and the one in the set 4 Abnormal output from the HVPS Run self test and check 1 4 7 3 6 Dark Image or a Black 1 Check ifthe Toner Save Mode is off 2 No 1 Replace the developer cartridge and try to print out 3 No 2 Wait 30 minutes after printer is pow ered on before you start printing
44. this feature to hear various transmission signals to the telephone line from the modem and to check the modem If no transmission signal sound is heard it means the modem part of the main board malfunctioned DRAM TEST Use this feature to test the machine s DRAM The result appears in the LCD display If all memory is working normally the LCD shows lt lt OK gt gt ROM TEST Use this feature to test the machine S ROM The result and the software version appear in the LCD display FLASH VER 1 00 V ENGINE VER 1 00V PATTERN TEST Using this pattern printout you can check if the printer mechanism is functioning properly It is needed in the production progress Service person doesn t need to use it SHADING TEST The function is to get the optimum scan quality by the specific character of the CCD Charge Coupled Device If the copy image quality is poor perform this function to check the condition CCD unit Method 1 Select the ADJUST SHADING at the SHADING VALUE TECH MODE 2 Push the SET UP button then an image will be scanned ae 3 After the scan CCD SHADING PRO FILE will be print out 4 f the printed image is different to the image the CCD is defect 1 MONO GRAY SHADING WEITE AVERAGE PIXEL VALUE 103 BLACK AVERAGE PIXEL VALUE 54 NOTICE When you test CCD make sure that the cover is closed BLACK AVERAGE PT M nn mn mn cs BLUE GRAY SHADING WEITE
45. to save on toner by using less toner to print a document O Allows you to save on call costs by sending a fax at a preset toll saving time Toll Save Using this feature you can take advantage of lower long distance rates at night for example lt gt 4 Service Manual Samsung Electronics lt SCX 4016 4116 gt SUMMARY OF PRODUCT Toner Save Enter Stop Clear e 906 Return Start Copy amp Contrast Adjusts the brightness of the documents for the current copy job 1 TOM Selects the document type for the current copy job Displays the current status and prompts during an operation 2 m Turns on when the toner cartridge is empty v 9 e Scrolls through the options available for the selected menu item e Confirms the selection on the display Enters Menu Mode and scrolls through the menus available a 5 Sends you back to the upper menu level Stop Clear Stops an operation at any time In Standby Mode clears cancels the copy options such as the contrast the image setting copy size and the number of copies 5 El 9 2 Starts a job e 9 m Allows you to use special copy features such as Clone Collation Auto fit 2 side N up multiple pages on a sheet and Poster copying Reduce Enl 2 a o Makes a copy smaller or larger than the original
46. 25 6 3 19 SCREW TAPTITE 6003 000269 3 3 20 SPRING ETC PAD JC61 00387A 1 4 MEA UNIT COVER PLATEN JC97 01708A 1 4 1 COVER M PLATEN AIN1 JC63 00146A 1 4 2 SHEET WHITE SPONGE i 1 X 4 3 MEA TX STACKER SEC i 1 X 4 3 1 STACKER SEC JB72 01166B 1 4 3 2 PMO DOC GUIDE L JB72 01171B 1 4 3 3 GEAR PINION JG66 40003A 1 4 3 4 PMO DOC GUIDE R JB72 01170B 1 4 3 5 IPR WASHER SPRING CU JF70 10616A 2 4 4 SPRING ETC FEED 6 X 4 5 PMO ROLL PINCH JG72 40663A 2 4 6 SHAFT STACKER JC66 00594A 2 4 7 UNIT HINGE JC97 01707A 2 4 48 RPR ROLLER EXIT IDLE JC73 00091A 2 4 9 ICT SHAFT PINCH JF70 40521B 1 4 5 SCREW TAPTITE 6003 000196 14 UNIT COVER OPEN LEX JC97 01706A 1 5 1 COVER M OPEN LEX JC63 00147A 1 5 2 PMO GUIDE PAPER JB72 00843A 2 UNIT PICKUP 97 01705 1 6 1 PMO BUSHING WHITE JF72 41306A 1 6 2 GEAR ADF 38 JB66 00103A 1 6 3 RING C 6044 000159 1 Samsung Electronics Service Manual Samsung Electronics 8 4 OPE Unit Assembly SCX 4216F Service Manual Unit Assembly Parts List SCX 4216F EIERN SA Service Available ______ Service available X Service not available gt 0 ELA HOU OPE JC81 01695A 1 1 COVER M OPE 4IN1 JC63 00153A 1 2 KEY M RESOLUTION JC64 00059A 1 3 KEY M COPY JC64 00054A 1 4 KEY M SCROLL JC64 00056A 1
47. 36 Toyo 5 5 There are many factors that can influence the actual page coverage of a document as well as the page yield of a toner cartridge Testing parameters such as font size and style internal printer settings print environment paper stock sample size job length and criteria for determining end of life can all influence how long a toner cartridge will last The best competitive analysis of printer page yield should occur under similar conditions using industry standards for the variables listed above 1011 Samsung Electronics Service Manual Gs J REFERENCE INFORMATION MEMO Service Manual Samsung Electronics Specifications 3 specifications Specfications are correct at the time of printing Product specifications are subject to change without notice See below for product specifications 3 1 General Specifications Major Features SCX 4016 Copier Print Scan Without ADF SCX 4116 Copier Print Scan With ADF SCX 4216F Copier Print Scan Fax With ADF Size W D H SCX 4016 474x436x353mm SCX 4216F 4116 474x436x417mm Weight SCX 4016 11 7 Kg 25 8 lbs With Toner Cartridge SCX 4216F 4116 13 Kg 28 8 lbs With Toner Cartridge LCD 16 2 Char Interface USB1 1 amp IEEE1284 Power Consumption Printing 350W Sleep Mode 20W Power Switch Yes Noise Operating SCX 4016 52 dBA SCX 4216F 4116 55 dBA
48. 5 11 2 Unplug the two connectors 5 15 Drive Ass 1 Before you remove the Drive Ass y you should 3 Take out the Drive Ass y then unplug the connector remove from the Main PBA as shown below Rear Cover see page 5 2 Side Cover LH see page 5 3 2 Remove the six screws securing the Drive Ass y 6 8 Service Manual Samsung Electronics 5 16 Transfer 55 3 Unplug the PTL Holder connector then remove the 1 Before you remove the Transfer Ass y you should PTL Holder and PTL Lens as shown below remove PTL OY NN M KS M Ke ER NW X No 6 M A e Lo Sam Oz Vo 510 05000 82838 SL 820 O0 Oo OW DI 99269 5 2528 gt 500 83 2098 o 823532 1 B mo ie 2 Remove the three screws securing the Transfer Earth and remove it 4 Unlatch the Bushing and remove it Then lift the Transfer Roller out as shown below Transfer Roller Service Manual Samsung Electronics Samsung Electronics Feed Bracket gt gt 0 7 7 Idie Gear Feed Gear2 ot 4 Remove the three screws securing the Feed Bracket and remove it 5 Remove the Idle Gear and Feed Gear2
49. 50V when printing so toner with minus is developed on an exposed part Output voltage 430V DC 20V Error 1 If DEV is GND a density is going significantly down 2 If DEV is floating due to instable contacting point of terminal and etc a density is signif icantly going up 5 Supply Voltage SUP Function It is a voltage to supply toner to a developing roller Output voltage 630V DC 50V Use ZENER DEV Gear Error 1 If SUP is GND a density is dramatically going down 2 If SUP is floating due to instable contacting point of terminal and etc a density is signif icantly going down as much as it cannot be recognized with eyes 14 Service Manual Samsung Electronics SUMMARY OF PRODUCT 4 4 2 SMPS Switching Mode Power Supply It is the power source for the whole system It is an independent module so it is possible to use for com mon use It is mounted at the bottom of the set It is consisted of the SMPS part which supplies the DC power for driving the system and the AC heater control part which supplies the power to fuser SMPS has four outputting channels 5V 12V 12Vand 24Vs There are three kinds of power 120V exclusive America 220V exclusive Europe and 220V for china nations with instable power supply 1 AC Input Inputting rated voltage AC 220V 240V AC 100 127V Inputting voltage fluctuating range AC 198V 264V AC 90V 135V Rated frequency 50 60 Hz Fre
50. Check Start Next Next Sensor Check 2 Exit Sen Test Check Check Start Next Next Sensor Check 3 Cover Sen Test Check Check Start Next Next Sensor Check 4 Empty Sen Test Check Check Start Next Next Sensor Check 5 Manual Sen Text Check Check Start Next Next Sensor Check 3 1 Therm ADC 180 1 On 2 Off maintain the fusing temp 80C 2 Therm ADC 140 1 On 2 Off maintain the fusing temp 1350 3 Therm ADC 120 1 On 2 Off maintain the fusing temp 1600 4 Therm ADC 100 1 On 2 Off maintain the fusing temp 1910 4 1 MHV Test 1 On 2 Off 1550V 50V 2 Dev Bias Test 1 On 2 Off 430V 20V 3 THV EN NEG Test 1 On 2 Off 1000V 300V 150V 4 THV ON 1300V 1 On 2 Off 1300V 20V 5 THV ADC 1300V 1 On 2 Off ADC Value 101 5 6 THV ADC 600V 3500V 1 On 2 Off Compare each ADC Value Service Manual WorkCentre PE16 June 2003 ALIGNMENT amp ADJ USTMENTS 6 7 Identify Sale Date This function confirms the date that consumer bought product and used the product for the first time When the consumer first operate the machine it will start a scan and page count The time the machine was first used is remembered These settings are are remembered after memory delete Clear All Memory lt Method gt Press MENU 1 9 3 in sequence Firmware version is displayed on LCD Press 1 in the number keypad The LCD display shows
51. JC92 01481E SCX 4016 XSG JC96 02788A JC81 01698A N A SCX 4016 XSS JC96 02788A JC81 01698A N A SCX 4216F XSS JC96 02669A JC81 01695A JC92 01481B SCX 4016 XST JC96 02788A JC81 01698A N A SCX 4216F XST JC96 02669A JC81 01695A JC92 01481B SCX 4016 XAX JC96 02788F JC96 02784F N A SCX 4116F XAX JC96 02997A JC96 02995A N A SCX 4216F XAX JC96 02669F JC96 02658F JC92 01481C Samsung Electronics This manual is stated and vided for service descriptio All rights reserved Any parts of the information in this manual are prohibited from free duplication use or translation without prior written approval except in cases allowed by the Copyright Act Specifications are subject to change without prior notice Samsung Electronics Digital Printing CS Group Copyright c 2003 03 This service manual is also provided on the web Samsung Electronics Co Ltd March 2003 the ITSELF system f Samsung Electronics Co Ltd Printed in Korea SIE VERSION 1 00 CODE 0095 This Service Manual Is property of Samsung Electronics Co Ltd Any unauthorized use of Manual can be punished under applicable International and or domestic law
52. LIGNMENT amp ADJUSTMENTS 6 4 3 Data Setup SEND LEVEL You can set level of the transmission signal Typically the Tx level should be under 12 dBm Caution The Send Fax Level is set at the best condition in the shipment from factory Never change settings arbitrarily DIAL MODE This function can choose dial method Default Dial Tone Pulse MODEM SPEED You can set the maximum modem speed Communication is done with modem speed automatically set at lower speed when communicating with a slow er speed modem since communication is done on the standard of the side where modem speed is low for transmission reception It is best set 33 6Kbps as default setting ERROR RATE When the error rate is about exceed the set value the Baud rate automatically adjusts to 2400 bps This ensures that the error rate remains below the set value You can select the rate between 5 and 10 CLEAR ALL MEMORY The function resets the system to factory default settings This function is used to reset the system to the initial value when the product is functioning abnor mally All the values are returned to the default values and all the information which was set by the user will be erased lt Method gt 1 Select the MEMORY CLEAR at the TECH MODE 2 Push the ENTER button 3 Select you country There are four country groups Refer to the table below 4 Push the ENTER button then it will clear all memory NOTICE Always perform
53. Main B d in sequence 20 Service Manual Samsung Electronics TROUBLESHOOTING 7 5 Copy Problems 7 5 1 White Copy Description Blank page is printed out when Check and Cause Solution 1 Check the Scan Cover open 2 Check shading profile 3 Check white black reference voltage in Main PBA 7 5 2 Black Copy 1 Room light ca transit a thin original 2 Remake shading profile in the tech mode 3 Replace 060 if it is defective U60 154 0 5V e 060 155 3 3V Description Black page is printed out when Check and Cause Solution 1 Check the CCD problem in Main PBA 2 Check shading profile 1 Check the CCD harness contact 2 Remake shading profile in the tech mode Samsung Electronics Service Manual 2 TROUBLESHOOTING 7 5 3 Abnormal noise Description There is noise when Check and Cause Solution 1 Check the Scanner Motor and any mechanical 1 Check the right position of the Scanner Motor and disturbance check the any mechanical disturbance in the CCD carriage part 2 Check the Motor Driver in Driver PBA 2 If any driver is defective replace it Connection PBA U4 1 19 or U5 1 19 0V to 24V swing signal when operating 7 5 4 Defective Image Quality Description copied image is light or bad Check and Cause Solution 1 Check shading profile 1 Remake shadin
54. No Output Capacity 150Sheets 20lb 1Sheet Face up Output Control Face down Paper Size Main Tray CST A4 Letter Legal Folio Executive B5 Bypass Bypass Envelope6 3 4 7 3 4 9 10 DL C5 B5 Paper Weight Main Tray 16 24 Ib Bypass 16 32 Ib Paper Path Standard output Bottom to Middle Front FIFO Straight Through Face up Single Sheet Paper Size Max 216 x 356mm 8 5 x14 Min 76 x 127mm 3 x5 Output Stacker Paper Extension Document Fixed Input Guide Bypass Tray Adjustable Main Tray Universal Document Adjustable ADF Paper Weight 12 5 28lb Capacity 30 sheets 20lb Document Size Widtth 148mm 216mm 5 8 8 5 Document Size Length 127 mm 356mm 5 14 0 3 8 Software tem Descriptions Remarks Compatibility DOS No Win 3 x No Win 95 Yes Win 98 amp WinME Yes Win NT 4 0 Yes Win 2000 Yes Win XP Yes WHQL for Printer Only Mac Yes Mac Printer Only Linux No Driver Printer SPL TWAIN Yes PC FAX No PC Fax is only avail able through PC Modem 35 Service Manual Samsung Electronics Specifications 3 9 Consumables tem U Remarks Type Single Cartridge How to install Front door open and front loading Toner Life Initial 1 000 sheets Initial toner life could running 3 000 sheets be different accroding to country Level Sensor No Toner Count Yes Service Manual Samsung Electronics Specifications MEMO Service Manual
55. Remove the two screws and take out the Motor 16 Unlatch the Open Sensor and remove it as shown Bracket below Motor Bracket Open Sensor x 15 Unplug the one connector from the Open Sensor Ass y 53 Service Manual Samsung Electronics 5 6 ADF Motor Ass y 1 Before you remove the ADF Motor 5 you should 5 Remove the two screws securing the Upper Cover remove and remove it as shown below Rear Cover see page 5 2 Side Cover LH RH see page 5 3 Scanner Ass y See page 5 5 2 Remove the two screws securing the ADF Ass y and remove it Upper Cover ADF Ass y 6 Unplug the one connector and remove six screws securing the ADF Motor 5 Then take out the ADF Motor 5 ADF Motor Ass y 4 Pull the White Bush then rotate it until it reaches the slot as shown below Then lift the Pick Up 5 out Pick up Ass ick up Ass y uni jy Tr Service Manual 53 Samsung Electronics 5 7 OPE Unit 1 Before you remove the OPE Unit you should remove 4 Remove the Key Pad from the OPE Cover Rear Cover see page 5 2 Side Cover LH RH see page 5 3 Scanner Ass y see page 5 5 2 Remove the six screws securing the OPE PBA from the OPE Cover Cover
56. Standby SCX 4016 39 dBA SCX 4216F 4116 39 dBA Warm Up Less than 42 seconds Approval Class B Device Memory 16 MB Printer 8M Fax 4M Scan 2M System 2M Internal N W Connectivity N A 3 2 Print Specification tm ______ Remarks NN Print Speed 17ppm Letter size 5 Character Pattern Print Method Laser Scanning Unit Electro Photography Print Language SPL Power Save Yes 5 10 15 30 45min Resolution Normal 600 600dpi RET No Toner Save Yes Memory 8 MB FPOT Stand by Approx 12 seconds Power Save Less than 54 seconds Printable Area 207 6 X 270 6 mm Letter Toner Save Yes Service Manual Samsung Electronics Specifications 3 3 Scan Specification Remarks Halftone Gray Scale 256 level Scan Method Color CCD ITU T 1 Chart Scan Speed ADF 25 sec Text Mixed Mode seconds scan SCX 4216F 4116 B W Letter amp 300dpi USB 72 sec Photo Mode Gray Letter amp 300dpi USB Platen 23 sec Resolution Optical 600 x 600 dpi Enhanced USB 4800 x 4800 dpi Parallel 2400 x 2400 dpi Halftone 256 level Scan Width Width Max 216mm 8 5 Length Adf Max 356mm 14 0 Length Platen Max 297mm 11 7 Scan to E mail Image OCR FAX WEB Service Manual Samsung Electronics Specifications 3 4 Copy Specification Items Descriptions Remarks
57. Vi 180V Zener Diode Max 5 0kV 130V SMPS 20403 Transfer Roller Service Manual 3 Samsung Electronics 4 3 Main PBA SPL Model The Engine Board and the Controller Board are united on one board and it is consists of a CPU part and print part in a functional aspect The CPU functions as the bus controller handling drivers and inter face The main board sends the Current Image dlml Video data to the LSU and manages the Electrophotography for printing It consists of the circuits on the drive motor paper feed pass clutch dri ving pre transfer lamp driving current driving and fan driving The signals from the paper feed jam sensor and paper empty sensor are directly inputted to the main board Including scan image processing CCD drive signal creation scan motor drive signal creation FLASH SDRAM MEMORY MODEM SUPER1284 BUFFER EXPANSION MODEM CLOCK MOTOR DIRVE IC INVERTER HCT273 U44 CN13 U11 U16 U63 064 015 U43 U69 U41 U10 U41 CN14 OSC2 ug U58 U4g U68 CN 0503 074 IY U75 CN8 7 CN9 uns Ut13 U114 OSC5 U95 U123 0115 Ut25 0135 434 CN6 U120 4 10 Samsung Electronics SUMMARY OF PRODUCT 4 3 1 ASIC Chorus2 Samsung s S3C46Q0X 16 32 bit RISC micro controller is designed to provide cost effective low power small die size and high performance micro controller solution for MFP
58. age Per Minute Mea PTL Pre Transfer Lamp EMI Electro Magnetic Interference Qty Quantity EP electrophotographic RAM Random Access Memory EPP De Parallel Port ROM Bead Only ju Amer SCF Second Cassette Feeder aD ln SMPS Switching Mode Power Supply GND pound SPGP Samsung Printer Graphic Processor ale ee tl SPL Samsung Printer Language EDD Pard DEN Drive Spool Simultaneous Peripheral Operation Online HV high voltage sw Switch a Hi Power Supply Sync Synchronous or synchronization ur USB Universal Serial Bus Input and Output IC integrated circuit G2 Service Manual Samsung Electronics REFERENCE INFORMATION 2 3 The Sample Pattern for the Test The sample pattern shown in below is the standard pattern used in a factory The contents of the life span and the printing speed are measured with the pattern shown in below The picture in the manual is 70 size of the actual A4 size 2 3 1 A4 5 Pattern ie 0 e AK 06 cS hh rom E r a Y b S 1M 5 9 u xO 0 19 E f eji Y s a i 733 4 Fr n 1 N 1 ot f t PSF Ott 2 UX S t ANVP N 0 tQ Ll ti uso wri ac 1 u p ot n 11 at L ey m m n N qu T C nrry x i t ia X 0 N Qir ep np pepa we t eo t 5 Iv re S b te G SrX jsn auo S t S 6 1 cko 9 0 95 ne 3 on 1 5 aeocs p Ke o sn s Z eo cr ma go sonm ts 1 xopr a r PpP o or 7 u
59. and fuser ghost 7 Pressure Roller 75 5mm Black side contamination 620 Service Manual June 2003 WorkCentre PE16 ALIGNMENT amp USTMENTS 6 10 Error Messages The display on the front panel shows the messages to indicate the printer s status or errors Refer to the tables below to understand the message 5 meaning and clear the problem if necessary Messages and their meanings are listed in alphabetical order with numbered messages following BYPASS JAM Meaning When the machine detected the non feeding from BYPASS Tray Solution Open the side Cover and clear the jam COMM ERROR Meaning A problem with the facsimile communications has occurred Solution Try again DOCUMENT JAM Meaning Loaded document has Jammed in the feeder When Document Jam aeeurred at AD Solution Clear the document Jam DOOR OPEN Meaning The side cover is not securely latched Solution Clear the cover until it clicks in place DRUM WARNING Meaning When the machine has encountered the drum life 14000 print pages Solution Use little more change if REPLACE DRUM is marked in LCD window GROUP NOT AVAILABLE Meaning You have tried to select a group location where only a single location number can be used such as when adding locations for a multi dial operation Solution Try again check location for group Heating Error Meaning During operation Temperature does not go up Solution Check thermister conta
60. anel does not come on when the paper cassette is empty Check and Cause Solution 1 Bending or deformation of the actuator of the paper sen 1 Replace the defective actuator sor 2 The function of the Main PBA is defective Perform 2 Replace the Main PBA 74 Service Manual Samsung Electronics TROUBLESHOOTING 7 2 6 Door Open e Description ERROR lamp is on even when the print Door is closed Check and Cause Solution 1 The hook lever in the Front Cover may be defective 1 Replace the hook lever if defective 2 Check the Connector CN1 and Circuit of the Cover 2 Check the insertion of the Door Open S W Connect Switch department in the Main PBA 3 Replace the Main PBA or Door Open S W 7 2 7 No lamp on when the Door is open Description ERROR lamp does not come on even when the printer Door is open Check and Cause Solution Check the Connector CN1 and Circuit of the Cover Switch 1 Check the insertion of the Door S W Connect department in the Main PBA 2 Replace the Main PBA or Door Open S W Service Manual Samsung Electronics TROUBLESHOOTING 7 2 8 Defective Motor operation Description Main Motor is not driving when printing and paper does not feed into the printer resulting Jam O Check and Cause Solution 1 Motor harness or sub PCB may be defective 2 Perform Engine Test Mode diagnostic code 0 and Check the M
61. asses the paper feeding sensor Jam 0 occurs if the sensor is not operated after certain time passes 3 The paper passes the paper feeding sensor moving to the paper exit sensor via printing process Jam 1 occurs if the sensor is not operated after a certain time passes 4 The paper passed the paper exit sensor moving out from the set Jam 2 occurs if the sensor is still operated after a certain time passes Engine Part Paper Input Cassette Paper Empty Sensor Cassette e Paper Input Manual Feeder QO Paper Feeding Sensor Paper Out Face Down Q Paper Exit Sensor O Paper Empty Sensor Manual 62 Service Manual June 2003 WorkCentre PE16 ALIGNMENT amp ADJ USTMENTS 6 2 Clearing Paper Jams Occasionally paper can jammed during a print job Some of the causes include The tray is loaded improperly or overfilled The tray has been pulled out during a print job The front cover has been opened during a print job Paper was used that does not meet paper specifications Paper that is outside of the supported size range was used If a paper jam occurs the On Line Error LED on the control panel lights red Find and remove the jammed paper If you don t see the paper open the covers Do not use a tweezers or a sharp metal tool when removing a jam The covering of a metal part can be removed which can cause an electric leakage
62. cription The FORWARD RECEIVE is not functioning Check and Cause Solution 1 Check if you can catch a dial tone by pressing 1 If the MODEM testing is normal and there is no dial OHD tone then try to replace the LIU 2 If the MODEM testing is abnormal try to replace the 2 Check if you can catch a RECEIVE tone while Main B d MODEM testing in the TECH Mode 7 4 4 Defective FAX FORWARD e Description RECEIVE is functioning but FORWARD is functioning or the received data are broken Check and Cause Solution 1 Check if there is NOISE when pressing on hook 1 If it makes NOISE while using on hook dial replace or dial repair the telephone line 2 Check the RECEIVE condition by trying to forward a FAX to another fax machine from the forwarding side FAX 3 Check if the telephone line connected to the Product is contaminated or gets stripped off or down 18 Service Manual Samsung Electronics 7 4 5 Defective FAX RECEIVE 1 TROUBLESHOOTING Description FORWARD is functioning but RECEIVE is not functioning or the received data are broken Check and Cause Solution 1 Check if there is NOISE when pressing on hook dial 2 Check the RECEIVE condition by trying to receive a FAX at another fax machine 7 4 6 Defective FAX RECEIVE 2 1 If it makes NOISE while on hooking replace or repair the telephone line e Description The received data are lengthened o
63. ct point amp Heating Lamp LINE BUSY Meaning The remote FAX didn t answer Solution Try again LINE ERROR Meaning Your unit cannot connect with the remote machine or has lost contact because of a problem on the phone line When the machine has a problem in cause of fax data reception step Solution Try again If failure persists wait an hour or so for the line to clear then try again LOAD DOCUMENT Meaning You have attempted to set up a sending operation with no document loaded Load a document and try again Solution Try again Make sure the remote machine is OK MEMORY FULL Meaning The memory has become full Solution Either delete unnecessary documents or retransmit after more memory becomes available or split the transmission into more than one operation Service Manual WorkCentre PE16 June 2003 ALIGNMENT amp ADJ USTMENTS NO ANSWER Meaning The remote machine was not answered after all the redial attempts Solution Try again Make sure the remote machine is OK NO CARTRIDGE Meaning When the machine detected the toner cartridge has not been installed Solution Install the Cartridge NO NOT ASSIGNED Meaning The speed dial location you tried to use has no number assigned to it Solution Dial the number manually with the keypad or assign the number NO PAPER ADD PAPER Meaning The recording paper has run out The printer system stops Solution Load the recording paper in t
64. d by controlling the solenoid The on off of the solenoid is controlled by controlling the general output port or the external output port If feeding from a manual feeder insert the paper according to the operation of the manual sensor and by driving the main motor insert the paper in front of the feed sensor While paper moves occurrence of jam is judged as below Refer to the 6 2 Paper Transfer rout 4 5 1 1 Jam 0 After picking up paper cannot entered due to paper didn t feed After picking up paper entered but it cannot reach to the feed sensor in certain time due to slip etc After picking up if the feed sensor is not on repack up After repacking up if the feed sensor is not on after certain time it is Jam O It is a status that the leading edge of the paper doesn t pass the feed sensor Even though the paper reaches the feed sensor the feed sensor doesn t turn on It is a status that the leading edge of the paper already passes the feed sensor 4 5 1 2 Jam 1 After the leading edge of the paper passes the feed sensor the tailing edge of the paper cannot pass the feed sensor after certain time The feed sensor cannot be Off After the leading edge of the paper passes the feed sensor the paper cannot reach the exit sensor after certain time The exit sensor cannot be On The paper exists between the feed sensor and the exit sensor 4 5 1 3 Jam 2 After the tailing edge of the paper passes the feed senso
65. e default caused by using other toner cartridge other than the cartridge supplied by the Samsung Electronic or caused by non licensed refill production 7 7 1 Precautions on Safe keeping of Toner Cartridge Excessive exposure to direct light more than a few minutes may cause damage to the cartridge 7 7 2 Service for the Life of Toner Cartridge If the printed image is light due to the life of the toner you can temporarily improve the print quality by redistributing the toner Shake the toner cartridge however you should replace the toner cartridge to solve the problem thoroughly 7 7 2 1 Redistributing Toner When the toner cartridge is near the end of its life white streaks or light print occurs The LCD displays the warning mes sage Toner Low You can temporarily reestablish the print quality by redistributing the remaining toner in the cartridge 1 Open the Front Cover 3 Unpack the new toner cartridge and gently shake it hor izontally four or five times to distribute the toner evenly inside the cartridge 4 Save the box and the cover for shipping Slide the new toner cartridge in until it locks into place Note Help the environment by recycling your used toner car tridge Refer to the recycling brochure packed with the toner cartridge for details 7 7 3 Service for Judgement of Inferior Expendables and the Standard of Guarantee Please refer to User s Manual or I
66. e paper with pressure and a heat to complete the printing job 4 2 4 1 Temperature Intercepting Device Thermostat The thermostat is the temperature intercepting device which cuts off the power for preventing an overheat ing or a fire when the heat lamp or the heat coil of the heat roller is overheated 4 2 4 2 Temperature Detecting Sensor Thermistor The Thermistor detects the surface temperature of the heat roller and it maintains the regular temperature of the heat roller by responding to the information of the temperature 4 2 4 3 Heat Roller The heat roller transfers the temperature from the heat lamp to the surface to heat the paper which passes the surface The melted toner cannot stain the heat roller coated with Teflon 4 2 4 4 Pressure roller The pressure roller mounted right under the heat roller is made of the silicon resin and the surface of the roller is coated with Teflon to fuse the toner on the paper when paper passes between the heat roller and the pressure roller 4 2 4 5 Safety Relevant Facts 45 Service Manual Samsung Electronics SUMMARY OF PRODUCT Protecting device when overheating 1st protecting device H W cuts off when detecting an overheating 2nd protecting device S W cuts off when detecting an overheating 3rd protecting device Thermostat cuts off the power Safety device The power of the fuser is cut off when the front cover is open The overheating safety device for customer
67. econd LED yellow among the panel LEDs 2 MP Sensing By operation of Actuator on the frame the MP Sensor Photo Interrupter on the power board SMPS informs the state of paper to CPU whether it is empty or not It reads the DO Bit of CPU for recognizing paper in MP and paper is fed from MP if there is 3 Paper Feeding Toner Cartridge Sensing When paper passes the actuator feed sensor part it detects the signal of Photo interrupter informs the paper feeding state to the CPU and then sends the image data after a certain time If it doesn t detect the feed sensor within 1 sec after paper is fed paper occurs Red and Yellow will be turned on among the OP panel LEDs and whether the developer is inserted or not is detected with the same principle After the developer is mounted the actuator is operated The sig nal from the photo interrupter is detected when it is passing the actuator of the sensor part That process is called developer ID sensing 4 Paper Exit Sensing It detects paper state whether paper gets out from the set with operation of exit sensor on the engine board and actuator on the frame Paper detects the on off time of exit sensor and the nor mal operation or jam information is informed to the CPU The paper 2 is informed 5 Cover Open Sensing The Cover open sensor is located on the front cover After the front cover is opened 24V DC fan solenoid main motor polygon motor part of LSU HVPS which
68. ectronics Service Manual Samsung Electronics 8 9 Cassette Assembly Service Manual EXPLODED VIEW amp PARTS LIST Cassette Assembly Parts List NE SA SemiceAvalable ______ Service available X Service not available gt 0 MEA UNIT CASSETTE USA JC97 01750A 1 1 FRAME M_CASSETTE 4 1 X 2 PMO EXTENSION LARGE JC72 00970A 1 3 PMO EXTENSION SMALL JC72 00971A 1 4 PLATE P KNOCK_UP ii 1 X 5 SPRING CS Bi 2 X Spring Knock up 6 HOLDER M PAD 1 x 7 SPRING ETC EXIT ROLL FD 1 x 8 ROLLER M IDLE FEED i 2 x 9 SPRING ES ii 2 X Spring Feed 10 PMO PLATE LOCKER 1 x 11 SPRING ETC LOCKER PLATE i 1 X 12 ADJUST M CASSETTE L JC70 00300A 1 13 ADJUST M CASSETTE_R JC70 00301A 1 14 GEAR PINION 1 x 15 INDICATOR M LEVER INDICATOR JC64 00040A 1 16 RPR FRICTION PAD JC73 00140A 1 17 IPR PLATE PAD 1 x 18 RPR PAD CASSETTE 3 X Service Manual 6 23 Samsung Electronics EXPLODED VIEW amp PARTS LIST 4 Memo Service Manual Samsung Electronics GRAM DIEA BLOCK iagram Block Di 9 fluo 491 27 05 ite 1 2 81 16784 39808 TR a nas sasav 4aAldd yoLon Xu XL 307 N3S SOd 30 Auo 9 4912 05 307 _ 1 2 LOW exsizeval 022
69. eld 5 5 page 5 12 2 Unplug the two connectors from the Main PBA and SMPS as shown below Then remove the four screws securing the Fuser Ass y and remove it Halogen Lamp 5 Remove the one screw securing the Idle Gear and remove it Idle Gear 3 Remove the two screws securing the Thermostat Then lift the Thermostat out 7 6 Remove the four screws securing the Fuser Cover and remove it as shown below Service Manual Samsung Electronics Samsung Electronics 8 Remove the one screw securing the Thermister and remove it as shown below 7 Unwrap the Thermister Harness as shown below Service Manual 5 13 2 Unplug the connector from the SMPS and remove the 1 Before you remove the Fan you should remove one screw Then take out the Fan Rear Cover see page 5 2 EN lt SN x Cz OU ac 2 VS M y EM A UN N D WI N VIA Side Cover RH see page 5 3 S 3 5 5 v Samsung Electronics 5 14 LSU 1 Before you remove the LSU you should remove 3 Remove the four screws securing the LSU and Rear Cover see page 5 2 remove it Side Cover LH RH see page 5 3 Scanner Ass y See page 5 5 Front Cover see page 5 4 Middle Cover see page
70. embly part of the actuator exit or not and if the actuator is smoothly operated Check if foreign matters and wire get caught in the actuator exit s operation If the paper is stuck in the fuser dis assemble the fuser and remove the jammed paper and clean the surface of the pressure roller with dry gauze Remove the jammed paper after disas sembling the fuser Clean the surface of the pressure roller with dry gauze Remove the toner particles stained on the rib Check the assemblage and mance of the exit 2 Service Manual Samsung Electronics 715 Multi Feeding TROUBLESHOOTING Description Multiple sheets of paper at once Check and Cause Solution 1 Solenoid malfunction the solenoid does not work properly Perform Engine Test Mode Diagnostic Mode code 0 2 Friction Pad is contaminated with foreign matter oil 3 The face of paper is blended 7 1 6 Paper rolled in the fuser 1 Replace the solenoid if necessary 2 Clean the friction pad with soft cloth dampened with IPA Isopropyl Alcohol 3 Use the smooth paper Description contaminated at intervals of 57mm on the back of a paper Check and Cause Solution 1 Contamination of the pressure roller Background Hot off set 1 Disassemble the fuser clean the area between the Heat roller and Thermistor and remove the foreign matter off of the pr
71. es m g F I Soy ors fE 0 p gno t H rs t E oo wag e 56 n oc XPC d X er 5 t o t idt S 0 P e t 11 R XX 9 i e fg 5 m X h te C os ta e Pa o0 n t00 0ZdI dno X w ae or R t 1 1 5 jr S 8yY x toe ie t r B 0 r r tcl Ei etopa n s7 c 7 S 0010 t gar FM d 1 5 0 X pe current printing page js 1 of 1 Service Manual Samsung Electronics REFERENCE INFORMATION 2 3 2 A4 2 Pattern 6 r A 5X Si nc q 0 e u T c c h M 4 i o B 5 n x g 0 X 5 ro n E 9 0 5 5 0 V 0 e R 3 i ni W KP 8 YM r 1 t 2 2 Q 1 5 n n X x E j 2W AI 1r e f i ht 0 U ir i A t J4 c ps o 0 J 6 1 0 2 Y 5 t N F e n 7 E 0 0 j US 0 n L a 1t e i X V B h 0 2 A 7 y j k m o ao N 9 mes Z x re x B gei H n r psn 3 5 xs T 5 con 8 x LO 1 V 4 0 5 t 0 tO 0 y K t q r x L M 9 2 f O n x r 6 n i ne e7 Y T 2 o 8E D i mp eu t 0 6 G f L S b J tr g t o E tD me R x S r t4 4 8 np 7 r i r tt b 5 g 0 0 I F c 0 7 0 85 n C B 1 R I t 5 u z F r S mg X U k tH R 9 0 t xr 2 0 5 3 ea 3 xnr P P C S 0 i W 9 XO x 0 B X J x t w n 6 X K 0 n4 N v X k 0 1
72. esent tnnt nns page 5 5 8 3 ADF Assembly Exploded view nsunnesnnnnannnnnnnnnnnnannnnannnnannnnunnnnunnnnnnnannnnnnnnannunnnnnnnnn page 5 6 8 4 OPE Assembly Exploded view SCX 4216F esee page 5 10 8 5 OPE Assembly Exploded view SCX 4116 4016 page 5 12 8 6 Scanner Assembly Exploded view eese tenens page 5 14 8 7 Middle Cover Assembly Exploded view eene page 5 16 8 8 Frame Ass y Exploded view unsnnnsnnnnannnnannnnunnnnnnnannnnannnnannnnunnnnnnnnnnnnannnnannnnannunnnnnnnn page 5 17 8 9 Fuser Ass y Exploded view esses eese enne tnn natn tnnt nnne nnns page 5 20 8 10 Cassette Ass y Exploded view page 5 22 Deal drawings and service parts are declared for the items with higher rate of inferiority and replaceable in the level of service description only f inferiority occurs you can replace the parts by the unit declared in deal drawings and service items Way to observe Part Code amp Description Part code and Description is quoted and controlled by determined standard Refer to this determined standard it will help with ordering Part There are two kinds of Part code inscription type 0000 800000 ex 2007 007961 R CHIP HEOO _000008 JB96 01268A ELA UNIT COVER TOP It shows part specific
73. essed there is no dial tone Check and Cause Solution 1 Check if the telephone line cord is connected to TEL LINE correctly 2 Check if it makes CLICK sound while OHD key is pressed 3 Check the connection of HARNESS between the LIU and the Main B d 4 Check if the SPEAKER is connected correctly 7 4 2 Defective MF DIAL 1 If the telephone cord is normal but there is no dial tone then try to replace the LIU 2 If you cannot hear the OHD CLICK sound the OPE Ass y may be defective Try to replace the OPE Ass y 3 Check the Speaker connection and try to replace it 4 Lastly try to replace the Main B d Description MF DIAL is not functioning Check and Cause Solution 1 Check if the telephone line is connected correctly 2 Wile the BUTTON KEY is pressed check to catch a CLICK sound 3 Check the connection of HARNESS between the LIU and the Main PBA 1 If you cannot catch the OHD CLICK sound the OPE Ass y may be defective Try to replace the OPE Ass y 2 If you can catch a CLICK sound after checking the connection of HARNESS between the LIU and the Main PBA try to replace the HARNESS 3 The problem still persists then replace the LIU and the main B d in sequence Notes Product supports the MF DIAL type only Samsung Electronics Service Manual 5 TROUBLESHOOTING 7 4 3 Defective FAX FORWARD RECEIVE Des
74. essure roller 2 If background appears badly in the printing fix it by referring to the solutions for background See 4 5 8 Background Samsung Electronics Service Manual gt TROUBLESHOOTING 7 1 7 Paper rolled in the OPC Description Paper is rolled up in the Check and Cause Solution 1 Paper is too thin 2 The face of paper is curled 7 1 8 Defective ADF 1 Recommend to use normal paper thickness 2 How to remove the rolled paper in the OPC Remove the paper while turning the OPC against the ongoing direction Clean fingerprints on OPC softly with soft cloth dampened with IPA Isopropyl Alcohol or tis sue Description ADF Automatic document Feeder is not properly operated Check and Cause Solution 1 Check if ADF rubber and HOLDER rubber are dam aged 2 Check if the document sensors of ADF Ass y 3 paper sensors are normal 1 Replace the contaminated or damaged part 2 If you cannot confirm the damaged part with the naked eye try to replace the ADF Ass y Service Manual Samsung Electronics TROUBLESHOOTING 7 2 Printing Problems malfunction 7 2 1 Defective Operation LCD WINDOW Display Description Strange characters are displayed on the OPE Panel and buttons are not operated Check and Cause Solution 1 Clear the memory see page 6 5 3 1 Try again after clearing the memory 2 C
75. fabric to remove dust Fire can occur if water is dropped into the unit or if coverd with dust 11 Avoid direct sunlight Do not install the printer near to a window where it directly contacts to the sun light If the machine contacts sunlight for a long time the machine will not work properly because the inner temperature of machine will get higher A fire can beoccur 12 Turn off the power and take off the plug when smoke a strange smell or sound from the machine is detected A fire can occur if unit is used under these conditions 13 Do not insert steel or metal pieces inside outside of the machine Do not put steel or metal piece into the ventila tor An electric shock can occur Service Manual Samsung Electronics Precautions 1 2 3 Precaution related to handling the machine If you ignore this information you could get harm and machine could be damaged 1 Do not install unit on uneven surfaces or slanted floors Please confirm unit is correctly balanced after installation Machine may fall ove when not balanced cor rectly 2 Be careful not to insert a finger or catch your hair in the rotating unit Be careful not to insert a finger or hair in the rotating unit motor fan paper feeding part etc while the machine is operation 3 Do not place any containers of water or chemical or small metals near the machine If these objects get into the inner side a fire or electric shock can be occurred 4 Do not insta
76. flat and clean surface 5 Replace only with authorized components 6 Do not force plastic material components 7 Make sure all components are in their proper position Releasing Plastic Latches Many of the parts are held in place with plastic latches The latches break easily release them carefully To remove such parts press the hook end of the latch away from the part to which it is latched Samsung Electronics Service Manual E Samsung Electronics 3 Unlatch the Cover Face Up securing the Rear cover as shown below Then lift the Cover Face Up out Cover Face Up Scanner Ass 1 Remove the four screws securing the Rear Cover 2 Remove the Rear Cover from the Frame Ass y and Disassembly and Reassembly 5 2 Rear Cover gt Service Manual 5 3 Side Cover LH 1 Before you remove the Side Cover LH RH you should remove Rear Cover see page 5 2 2 Unplug the Speaker Harness as shown below Disassembly and Reassembly 3 Lift the LH and RH Side Cover out in the direction of arrow Speaker Harness Samsung Electronics Service Manual 5 4 Front Cover 1 Take out the Cassette 3 Unlatch the Front Cover securing the Frame Ass y Then remove the Front Cover as shown below Cassette
77. g profile in the tech mode 2 Check the gap between original and scanner 2 The gap above 0 5 mm can cause a blurred image glass 3 Check printing quality 3 See Print troubleshooting Service Manual Samsung Electronics TROUBLESHOOTING 7 6 Scanning Problems 7 6 1 Defective PC Scan Description The PC Scan is not functioning at all Check and Cause Solution 1 Check the Cable USB or Parallel 1 If the PC and the cable are not connected properly reconnect it 2 Check if the driver is installed properly 2 After confirming that it is proper by performing a PC printing test related to driver setup if it is not so rein stall it Refer to User s Manual 3 Check if copy function operates normally 3 If copy function works replace the Main PBA If copy function doesn t work replace the CCD Ass y and try again 7 6 2 Defective Image Quality of PC Scan Description The image scanned is not clear or bad Check and Cause Solution 1 Check the waveform form by performing a CCD 1 If the CCD waveform form is abnormal try to replace test in TECH Mode the CCD Ass y 2 Check if the resolution is set too low in PC Scan 2 If the resolution is set to low let the user be acquaint options Refer to User s Manual ed with the using method well Service Manual Samsung Electronics TROUBLESHOOTING 7 7 Toner Cartridge Service It is not guaranteed for th
78. he paper feeder OPEN HEAT ERROR Meaning Thermister does not connected to main board or contact point is not coupled tightly in power on Solution Check thermister contact point Heating Camp amp Thermostat OVERHEAT Meaning The printer part has overheated Solution Your unit will automatically return to the standby mode when it cools down to normal operating temperature If failure persists call service PAPER JAM 0 OPEN CLOSE DOOR Meaning Recording paper has jammed in paper feeding area Recording paper is jammed in pick up unit Solution Press STOP and clear the jam PAPER JAM 1 2 OPEN CLOSE DOOR Meaning Recording paper has jammed inside the unit Recording paper has jammed in paper exit unit Solution Clear the jam RETRY REDIAL Meaning The machine is waiting for the programmed interval to automatically redial Solution You can press START to immediately redial or STOP to cancel the redial operation TONER EMPTY Meaning When the machine has encountered the Toner Empty Solution Replace the Toner Cartridge TONER LOW Meaning Toner may be low Solution Toner may be unevenly distributed Remove the toner cartridge and shake it gently to evenly dis tribute the toner Then replace the toner cartridge Scanner Locked Meaning Scanner is locked by locker Solution Check locker Connect the Flat Cable 62 Service Manual June 2003 WorkCentre PE16 TROUBLESHOOTING 7 Troubleshooting
79. heck if OPE HARNESS is connected to the Connection 2 After confirming that OPE HARNESS is connected to B d correctly the Connection B d correctly if it is so then replace the OPE Ass y and Main Board in sequence 7 2 2 Defective LCD Operation e Description Defective LCD Operation Check and Cause Solution 1 Clear the memory See page 6 5 3 1 The key is wrong itself or wrongly assembled 2 Confirm to catch a click sound while a key on the OPE 2 Even after the key has been replaced it is still wrong panel is pressed on try to replace the OPE Ass y and the Main in sequence Service Manual Samsung Electronics TROUBLESHOOTING 7 2 3 Not functioning of the fuser gear due to melting away Description Motor breaks away from its place due to gear melting away Check and Cause Solution 1 Check the Heat Lamp 1 Replace the Fuser 2 Replace the Main PBA 3 Replace the SMPS 7 2 4 Paper Empty e Description paper lamp on the operator panel is on even when paper is loaded in the cassette Check and Cause Solution 1 Bending or deformation of the actuator of the paper sen 1 Replace the defective actuator sor 2 The function of the Main PBA is defective Perform 2 Replace the Main PBA Engine Test Mode Perform Engine Test Mode diagnos tic code 2 7 2 5 Paper Empty without indication e Description paper lamp on the operator p
80. idge and try to print out 2 Check the approved voltage of the supply roller and contact of the terminal and adjust if necessary e Description Ghost occurs 47 mm intervals Check and Cause Solution Digital Printer The temperature of the fuser is maintained e amp high Digital Printer 7 Digital Printer 7 3 13 Satins on the front of the page 1 Disassemble the fuser and remove the contaminated toner particles on the roller and clean the foreign matter between Thermistor and Heat roller Caution can be deformed Description background on the face of the printed page is stained Check and Cause Solution DigitakPrintei Digital Print amp f Digita Printef DigitalPrinter Digital Pririt amp 1 Toner leakage due to improperly sealed developer 2 If the transfer roller is contaminated stains on the face of page will occur 1 Replace the toner cartridge 2 If the transfer roller is contaminated run PC Cleaning Mode Print 2 or 3 times And perform Self Test 2 or 3 times to remove contamination Samsung Electronics Service Manual gt TROUBLESHOOTING 7 3 14 Stains on back of the page Description The back of the page is stained at 56 1 mm intervals Check and Cause Solution 1 Transfer roller is contaminated 1 Perform the OPC Cleaning Mode Print 2 or 3 times Run Self
81. ing the protective shorting material from the leads of a replacement ESD touch the protective material to the chassis or circuit assembly into which the device will be installed 8 Maintain continuous electrical contact between the ESD and the assembly into which it will be installed until completely plugged or soldered into the circuit 9 Minimize bodily motions when handling unpackaged replacement ESDs Normal motions such as the brushing together of clothing fabric and lifting one s foot from a carpeted floor can generate static electric ity sufficient to damage an ESD 14 Service Manual Samsung Electronics 2 Reference Information REFERENCE INFORMATION This chapter describes the reference information for applying this training manual and it is consist ed of the tool list the abbreviation table the outline of model and so on 2 1 Tool for Troubleshootin The following tools are recommended for safe and smooth troubleshooting described in this service manual 1 DVM Digital Volt Meter Standard Indicates more than 3 digits Electronic Scale Standard Equipment to check the weight of consumables supplied by Samsung Electronics The gram unit can be mea sured Driver Standard type type long short M2 long M2 short Tweezers Standard For general home use small type Cotton Swab Standard For ge
82. is supplied to the each unit is cut off The cover open sensing is operated by the DO bit of CPU and the developer ID sensing is operated 6 DC FAN SOLENOID Driving It is driven by transistor and controlled by D6 bit of CPU When it is high the fan is driven by turning on the TR and it is off when the sleep mode is select ed There are two solenoids and they are driven by the paper pick up and MP signal Its drive time is 300ms The diode protects the driving TR from the noise pulse which is emiited when the sole noid is de energizing 7 Motor Driving The motor driving circuit is formed when the Driver IC is selected The A3977 Motor driver IC is used in this case The resistance Rs value of sensing and the voltage value of the V reference can be changed by the motor driving voltage value 1 12 Service Manual Samsung Electronics SUMMARY OF PRODUCT 4 4 SMPS amp HVPS The SMPS supplies the DC power to the system It takes 110V 220V and outputs the 5V 12V and 24V to supply the power to the main board and ADF board The HVPS part creates the high voltage of THV MHV Supply Dev and supplies it to the developer part for making the best condition to display the image The HVPS part takes the 24V and outputs the high voltage for THV MHV BIAS and the outputted high voltage is supplied to the toner OPC cartridge and transfer roller MANUAL SENSOR PAPER EMPTY SENSOR COVER OPEN SWITCH FEED SENSOR F101
83. ith a modem The circuit is consist ed of matching transfer to conform to impedance of a receiving telephone line and a circuit to conform to impedance of a modem Also there are a ring detect circuit to detect a ring signal from a switchboard and a surge absorber to protect it from a thunderbolt located on a line input unit Ring Detect Circuit PC814 Surge Absorber 4 7 OPE PBA OPE board is consisted of various function keys and LCD to display an operation of key MICOM creates a circuit with using HT48R50 of HOLTEC CO and applies LED and LCD A communication method with a CPU of a main board is UART and related signals are Reset TXD and RXD Service Manual Samsung Electronics Disassembly and Reassembly 5 Disassembly and Reassembly 5 1 General Precautions on Disassembly When you disassemble and reassemble compo nents you must use extreme caution The close proximity of cables to moving parts makes proper routing a must If components are removed any cables disturbed by the procedure must be restored as close as possible to their original positions Before remov ing any component from the machine note the cable routing that will be affected Whenever servicing the machine you must perform as follows 1 Check to verify that documents are not stored in memory 2 Be sure to remove the toner cartridge before you disassemble parts 3 Unplug the power cord 4 Use a
84. ll machine in areas where moisture or dust exists For example do not install machine near open windows damage may be caused by these conditions 5 Do not place candles burning cigarettes etc on the machine Do not install it near to a heater A fire may occur 1 2 4 Precautions for when assembly disassembly Replace parts very carefully Do remember the location of each cable before replacing parts inorder to reconnect it afterwards Please perform the below steps before replacing or disassemblying any parts 1 Check the contents stored in the memory All the information will be erased after the main board is replaced Write down and needed information 2 Disconnect power before servicing or replacing electrical parts 3 Remove printer cables and power cord 4 Do use formal parts and same standardized goods when replacing parts Must check the product name part code rated voltage rated current operating temperature etc 5 Do not use excessive force when looening or tightening of plastic parts 6 Be careful not to drop small parts or objects in the machine Service Manual Samsung Electronics Precautions 1 3 ESD Precautions Certain semiconductor devices can be easily damaged by static electricity Such components are commonly called Electrostatically Sensitive ES Devices or ESDs Examples of typical ESDs are integrated circuits some field effect transistors and semiconductor chip compo
85. mmediately 5 Do not touch the power plug with a wet hand When servicing remove the power plug from the outlet and do not insert or remove it with a wet hand Electric shock can occur 6 Use caution when inserting or taking off the power plug The power plug has to be inserted completely If not a fire will be caused due to poor contact When taking off the power plug grip the plug and remove it 7 Management of power cord Do not bend twist bind or place other materials on it Do not use stales around printer If the power code gets damage a fire or electric shock can occur A damaged power code must be replaced immediately Do not repair the damaged part or reuse it Repairing cord with plastic tape can cause a fire or electric shock Do not spread chemicals on the power code Do not spread insecticide on the power code A fire or electric shock can occurred due to a thin weak cover on the power code 8 Check whether the power outlet and the power plug are damaged pressed or chopped When such inferiorities are found repair it immediately Do not press or chop the cord when moving the machine 9 Use caution during thunder or lightning storms It may cause fire or electric shock Take the power plug off under these conditions Do not touch cable and device duing thender or lightening storms 10 Avoid damp or dusty areas Do not install the printer in dusty areas or around humidifiers A fire can occurr Clean plug well with dried
86. msung Electronics 7 3 3 Horizontal Black Band TROUBLESHOOTING Description They may not occur periodically 1 Dark or blurry horizontal stripes occur in the printing periodically Dieital Print Digital Printer Digital Printer Check and Cause Solution 1 Bad contacts of the voltage terminals to developer 1 Clean each voltage terminal of the Charge Supply Develop and Transfer roller remove the toner particles and paper par Digital Printer_ Nee Digitat Printer 2 The rollers of developer may be stained 2 Clean the right Gear that has a relatively Charge roller 37 7 mm small gap of the teeth in the OPC Supply roller 37mm Develop roller 35 3 mm Transfer roller 45 3mm 3 If the malfunction persists replace the developer 7 3 4 Black White Spot m 1 Dark or blurry black spots occur periodically in the printing Doscuption 2 White spots occur periodically in the printing Digital Printer Digital Printer Digital Printer Digital Printer Digital Printer Check and Cause Solution m cally the rollers in the Developer may be contaminated with foreign matte or paper particles Charge roller 37 7 mm interval OPC drum 75 5 mm interval If faded areas or voids occur in a black image at intervals of 75 5 mm or black Spots occur elsewhere the OPC drum surface is damaged 3 If a black image is partially broken
87. nals 2 Problem in the toner cartridge replace the toner cartridge and try to print out 3 Replace the engine board if not solved by the above directions 1 2 4 If not solved by the direction 3 check the transfer roller lifetime and replace it 5 Wait about 1 hour after power on before using printer 6 Problem in the toner cartridge replace the toner cartridge and try to print out Description When printing on card stock or transparencies using manual feeder Ghost occurs at 75 mm intervals of the OPC drum in the whole printing Digital Printer Digital Printer Digital Printer a 3 3 Check and Cause Solution When printing on card stock thicker than nor mal paper or transparencies such as OHP higher transfer voltage is required Select Thick Mode on paper type menu from the software application and after use we rec ommend returning to the original Mode Service Manual Samsung Electronics 7 3 11 Ghost 3 TROUBLESHOOTING e Description White ghost occurs in the black image printing at 32 mm intervals Check and Cause Solution Digital Printer N 3 1 The life of the developer may be expired Digital Printer 2 The abnormal voltage and bad contact of the terminal of the supply roller Digital Printer 7 3 12 Ghost 4 1 Problem in the toner cartridge replace the toner cartr
88. nents The techniques outlined below should be followed to help reduce the incidence of component damage caused by static electricity Caution gt gt Be sure no power is applied to the chassis or circuit and observe all other safety precautions 1 Immediately before handling a semiconductor component or semiconductor equipped assembly drain off any electrostatic charge on your body by touching a known earth ground Alternatively employ a commer cially available wrist strap device which should be removed for your personal safety reasons prior to apply ing power to the unit under test 2 After removing an electrical assembly equipped with ESDs place the assembly on a conductive surface such as aluminum or copper foil or conductive foam to prevent electrostatic charge buildup in the vicinity of the assembly 3 Use only a grounded tip soldering iron to solder or desolder ESDs 4 Use only an anti static solder removal device Some solder removal devices not classified as anti static can generate electrical charges sufficient to damage ESDs 5 Do not use Freon propelled chemicals When sprayed these can generate electrical charges sufficient to damage ESDs 6 Do not remove a replacement ESD from its protective packaging until immediately before installing it Most replacement ESDs are packaged with all leads shorted together by conductive foam aluminum foil or a comparable conductive material 7 Immediately before remov
89. neral home use for medical service 4 UN Cleaning Equipments a IPA Isopropyl Alcohol dry cloth or a soft stuff neutral detergent OW Software Driver installation CD ROM Samsung Electronics Service Manual G REFERENCE INFORMATION 2 2 Acronyms and Abbreviations The table in the below explains abbreviations used in this service manual The contents of this service manual are declared with abbreviations in many parts Please refer to the table AC Alternating Current IDE Intelligent Drive electronics or Imbedded ADF Automatic Document Feeder ASIC Application Specific Integrated Circuit eee ar Seas NISN san IPA Isopropy Alcohol BIOS Basic Input Output System IPM Images Per Minute CCD Charge Coupled Device LAN network CMOS Complementary Metal Oxide Semiconductor Ib BERE CN connector LBP Laser Beam Printer CoN connecior LCD Liquid Crystal Display CPU Central Processing Unit LED Light Emitting Diode dP come LSU Laser Scanning Unit dbA decibelampere MB Megabyte dBM decibel milliwatt MHz Megahertz De ees Eden NVRAM Nonvolatile random access memory DCU Diagnostic Control Unit OPC Organic Photo Conductor DHI Printed Board Assembly DRAM Dan Bann ey PCL Printer Command Language Printer Control DVM Digital Voltmeter Language ECP Enhanced Capability Port PDL Page Discription Language EEPROM Electronically Erasable Programmable Read PPM P
90. nstructions on Fax Printer Expendables SVC for the judgement of inferior expend ables and the standard of guarantee besides this service manual 0 24 Service Manual Samsung Electronics 7 7 4 Signs and Measures at Poor toner cartridge Fault Signs Cause amp Check TROUBLESHOOTING Solution Light image and partially blank image The life is ended The printed image is light or unclean and untidy Some part of the image is not print ed Periodically a noise as tick tick occurs 1 If the image is light or unclean and untidy printed image Shake the developer and then recheck 1 NG Check the weight of the developer 2 OK Lack of toner so the life is nearly closed 2 Some part of image is not printed Shake the develop er and then recheck 1 NG Check the weight of the developer and clean the LSU window with a cotton swab then recheck 2 OK Lack of toner so the life is nearly closed 3 Periodically a noise as tick tick occurs Measure the cycle and the weight of the developer 4 White vertical stripes on the whole screen or partly Check the weight of the developer 1 All of 1 2 3 above 1 The weight of the developer ended 800g 20g 2 it become better by shaking replace with a new developer after 50 100 sheets in the clos ing state of the life span 2 In case of 2 If it becomes better after clean ing the LSU window then the
91. odically White spots occur in the image period ically 1 If light or dark periodical black dots occur this is because the developer rollers are contami nated with foreign substance or paper particles 1 37 7 mm interval Charged roller 2 75 5 mm interval OPC cycle 2 If white spots occur in a black image at intervals of 75mm or black spots occur elsewhere the OPC drum is damaged or foreign substance is stuck to the surface 3 black and white or graphic image is partially broken at irregular intervals the transfer roller s life has been expired or the transfer voltage is abnor mal 1 In case of 1 above Run OPC Cleaning Mode Print 4 5 times repeatedly to remove Especially check foreign sub stance on the OPC surface then remove them with a clean gauze moistened with Alcohol not to damage OPC if necessary Never use usual alcohol 2 In case of 2 If they are not disappeared by running OPC Cleaning Mode Print 4 5 times at intervals of 37 7 mm Replace the developer at intervals of 75 5 mm Remove foreign substance Broken image Replace the developer accord ing to carelessness 3 In case of 3 Exchange the transfer roller because the life of the transfer roller in use has been expired Check the transfer voltage and readjust if different Recycled product Poor appearance of the developer Unclean and rough print
92. on a sheet and Poster copying P Y ER Makes a copy smaller or larger than the original e Selects the number of copies Displays the current status and prompts during an operation 2 Turns on when the toner cartridge is empty 9 Scrolls through the options available for the selected menu item e Confirms the selection on the display Enters Menu Mode and scrolls through the menus available 3 Return Sends you back to the upper menu level Stop Clear Stops an operation at any time In Standby Mode clears cancels the copy options such as the contrast the image setting the copy size and the number of copies Start Copy Fax Starts a job Samsung Electronics Service Manual SUMMARY OF PRODUCT Dials a number or enters alphanumeric characters 4 00O OO Reduce Enlarge Adjusts the resolution of the documents for the current fax job Allows you to send a fax to multiple destinations Broadcasting Allows you to store frequently dialed fax numbers using a one or two digit speed dial or group number for automatic dialing and edit the stored numbers m 3 o lt bn Reduce Enl arge Allows you to print a Phonebook list Redials the last number in Standby Mode inserts a pause into a fax number in edit mode O On Hook Dial Engages the telephone line Toner Save Allows you
93. otor operation 7 2 9 No Power 1 Check the Motor harness replace it if defective 2 Replace the SMPS if necessary Description When system power is turned on all lamps on the operator panel do not come on Check and Cause Solution 1 Check if the power input and SMPS output are normal 2 Check for defective of LED Panel on the front cover if the LED of Panel does not appear after normal warming up 1 Replace the power supply cord or SMPS 2 Replace the control board 3 Replace the LED panel Service Manual Samsung Electronics TROUBLESHOOTING 7 2 10 Vertical Line Getting Curved e Description When printing vertical line gets curved Check and Cause Solution 1 If the supply of 24v is unstable in the Main Control board 1 Replace LSU linking with LSU check drive by Engine Test Mode Diagnostic Code 1 LSU Motor on 2 Replace the Main Control board Service Manual Samsung Electronics TROUBLESHOOTING 7 3 Printing Quality Problems 7 3 1 Vertical Black Line and Band 1 Straight thin black vertical line occurs in the printing 2 Dark black vertical band occur in the printing Check and Cause Solution 1 Damaged develop roller in the Developer Deformed Doctor blade or cleaning blade 2 Scratched surface of the discharge roller in the developer 3 depression or deforma
94. outs Bad background in the image 1 Poor appearance of the devel oper 1 Check the damage to label and whether different mate rials are used 2 Check the appearance of parts of the developer such as frame hopper 2 Unclean and rough printouts 1 Check whether foreign sub stance or toner are stuck to the terminal contact point of the developer 2 Check whether the state of the terminal assembly is normal 1 In case of 1 1 If there is an evidence of disas sembling the developer 2 materials other than normal parts of the developer are added or substituted 2 Incase of 2 If there are any abnormals in connection with the situation of 1 1 It occurs when the developer is recycled over 2 times 2 If toner nearly being expired are collected to use it is judged as the recycled devel oper Service Manual Samsung Electronics Fault Signs Cause amp Check TROUBLESHOOTING Solution Ghost amp Image Contamination The printed image is too light or dark or partially contami nated black Totally contaminat ed black Black image print ed out The density of print outs is too dark and ghost occurs 1 The printed image is too light or dark or partially contami nated black 1 Check whether foreign sub stance or toner are stuck to the terminal point of contact of the developer 2 Check whether the terminal assembly
95. print out Description Light dark background appears in whole area of the printing Check and Cause Solution Digital Printer 1 Recycled recording paper has been Digital Printer used Digital Printer Digital Printer 2 The life of the Developer has expired Digital Printer 3 The up to down movement of the trans fer roller is swift 4 The HVPS is normal Perform Engine Test Mode diagnostic code 4 1 Quality is not guaranteed when using recy cled paper 2 Replace the toner cartridge 3 Clean the busing on the transfer roller 4 Replace the HVPS Samsung Electronics Service Manual TROUBLESHOOTING 7 3 9 Ghost 1 Description Ghost occurs at 75 5 mm intervals of the OPC drum in the whole printing Digital Printer Digital Printer 7 3 10 Ghost 2 Digital Printer ww 9 92 Check and Cause Solution 1 Bad contacts caused by contamination from toner particles between high voltage terminal in the main body and the elec trode of the Developer 2 Bad contacts caused by contamination from toner particles between high voltage terminal in the main body and the one in the HVPS board 3 The life of developer is expired 4 Transfer roller lifetime 60 000 sheets has expired 5 Abnormal low temperature below 10 6 Damaged cleaning blade in the developer 1 Clean the contaminated termi
96. quency fluctuating range 47 63 Hz Inputting voltage Under 4 0Arms 2 0Arms The state when lamp is off or rated voltage is inputted outputted 2 Rated Power Output NO Item CH1 CH2 CH3 CH4 1 Channel name 5V 12V 24 0V 24 0VS 2 CONNECTOR PIN 2 3 3V PIN 3 4 5V PIN 8 24V PIN 13 16 24V PIN 11 12 GND PIN 5 6 GND PIN 7 GND 9 10 GND 18 3 Rated outputting voltage 5V 5 12 5 24 10 24V 10 4 75 5 250 11 4 12 6V 21 6 26 4V 21 6 26 4V 4 Rated outputting current 10 0 05 10 0 5 Ripple noise voltage 150mVp p 150mVp p 500mVp p 500mVp p 6 Maximum output 75W 0 6W 36 0W 24 0W 3 Consumption Power CH3 24VS at PY OR OU 06 AG DAN 2 2 PRINTING AVG 350 Wh 3 Sleep Mode AVG 20 Wh 4 Length of Power Cord 1830 50mm 5 Power Switch Use Service Manual Samsung Electronics SUMMARY OF PRODUCT 6 Feature Insulating resistance over 50MQ at DC500V Insulating revisiting pressure Must be no problem within 1min at 1500Vzc 10mA Leaking voltage under 3 5mA Running voltage under 40A peak at 25 c Cold start Under 60A peak in other conditions Rising Time Within 2Sec Falling Time Over 20ms Surge Ring Wave 6KV 500A Normal Common 7 Environment Condition Operating temperature range 0 40 Maintaining temperature range 25 c 85
97. r the paper cannot pass the exit sensor after certain time 4 5 2 Drive By gearing the main motor drives the rollers such as feeding roller developing roller fuser roller and dis tributing roller The step motor is controlled for the sections acceleration section and fixed speed section In the initial stage of the motor run appoint the acceleration section to prevent the isolation of the motor It is controlled by the A3977 motor driver IC The step signal and the enable signal are sent to make the phase for driving the motor in CPU 4 5 3 Transfer The charging voltage developing voltage and the transfer voltage are controller by PWM Pulse Width Modulation The each output voltage is changeable due to the PWM duty The transfer voltage admitted when the paper passes the transfer roller is decided by environment recognition The resistance value of the transfer roller is changed due to the surrounding environment or the environment of the set and the voltage value which changes due to the environments is changed through AD converter The voltage value for impressing to the transfer roller is decided by the changed value Service Manual 47 Samsung Electronics SUMMARY OF PRODUCT 4 5 4 Fusing The temperature change of the heat roller s surface is changed to the resistance value through the thermis tor By converting the voltage value which impressed to the resistance to the digital value through the AD converter the
98. r cut the printing Check and Cause Solution 1 Check if there is NOISE when pressing on hook dial 2 Ask to the forwarding side check the image quality of another machine receiving FAX additionally sent to 7 4 7 Defective FAX RECEIVE 3 1 If it makes NOISE rearrange the telephone line Refer to Defective FAX RECEIVE 2 Check if the FAX status of the forwarding side is also normal Description phone is ringing continuously but it cannot receive Check and Cause Solution Check if the RECEIVE Mode is TEL MODE or FAX MODE Even when the RECEIVE Mode is changed to FAX MODE it cannot receive then replace the LIU and the Main B d in sequence Samsung Electronics Service Manual TROUBLESHOOTING 7 4 8 Defective FAX RECEIVE 4 Description received data is reduced by more than 50 in the printing Check and Cause Solution Check the FAX status of the forwarding side After checking the data of the forwarding side correct the FAX of the forwarding side 7 4 9 Defective Automatic Receiving Description The automatic receiving function is not working Check and Cause Solution 1 Check if the RECEIVE Mode is TEL MODE or FAX 1 If the RECEIVE Mode is set to the TEL MODE reset it MODE to the FAX MODE 2 Even after the RECEIVE Mode is changed to the FAX Mode it cannot receive then try to replace the LIU and the
99. rotates as the same speed as the paper feeding speed It creates the HS YNC signal and sends it to the engine when the laser bean of the LSU reaches the end of the polygon mirror and the engine detects the HS YNC signal to arrange the vertical line of the image on the paper After detecting the HS YNC signal the image data is sent to the LSU to arrange the its left margin on the paper The one side of the polygon mirror is one line for scanning 3 Service Manual Samsung Electronics SUMMARY OF PRODUCT 4 2 7 Toner Cartridge By using the electronic photo process it creates a visual image In the toner cartridge the OPC unit and the developer unit are in a body The OPC unit contains the OPC drum and charging roller The developer unit contains toner toner cartridge supply roller developing roller and blade Doctor blade Developing Method Non magnetic 1 element contacting method Toner Non magnetic 1 element shatter type toner The life span of toner 3 000 sheets IDC Pattern A4 standard Toner remaining amount detecting sensor None OPC Cleaning Collect the toner by using electric static FILM OPC Management of disusable toner Collect the toner by using electric static Clenerless Type No disusable toner OPC Drum protecting Shutter None Classifying device for toner cartridge 10 is classified by interruption of the frame channel Developing Roller 370V 4 Doctor Blade Vo 930V
100. sung Electronics Service Manual Samsung Electronics 8 6 Scanner Assembly Service Manual Scanner Assembly Parts List SA Service Available _____ Service available X Service not available ELA HOU PLATEN JC81 01703A 1 O MEA UNIT SCAN UPPER JC97 01712A 1 1 1 COVER M SCAN UPPER JC63 00151A 1 1 2 GLASS SCAN JC01 00001A 1 1 3 UNIT SCAN DUMMY JC97 01711A 1 1 3 1 COVER M SCAN DUMMY AIN1 d 1 X 1 3 2 MCT GLASS ADF i 1 X 1 3 3 TAPE DOUBLE FACE i 1 X 1 3 4 LABEL P SHADING 1 X ELA HOU SCAN LOWER JC81 01704A 1 2 1 COVER M SCAN LOWER JC63 00150A 1 2 2 HOU CCD MODULE JC96 02821A 1 2 3 SIGNAL CCD JC39 00269A 1 2 4 ELA UNIT CORE 3301 001413 2 O 2 5 ICT SHAFT CCD JB70 00145A 1 2 6 PMO HOLDER 72 00764 1 2 7 PMO PULLEY JB72 00763A 1 2 8 PMO HOLDER JB72 01136A 1 2 9 SPRING ETC BELT JB61 00109A 1 2 10 SPRING CS 6107 001135 1 2 11 PMO LEVER SENSOR JC72 00755A 1 2 12 PHOTO INTERRUPTER 0604 001095 1 2 13 HARNESS OPE FLAT_COVER JC39 00267A 1 2 14 BELT TIMING GEAR 6602 001067 1 2 15 ELA HOU SCAN MOTOR JC81 01705A 1 2 15 1 BRACKET M SCAN MOTOR 1 X 2 152 MOTOR STEP SCAN JB31 00011A 1 2 15 3 GEAR REDUCTION 1 X 2 15 4 GEAR IDLE
101. t Cont SA ServiceAvailable Service available X Service not available gt 32 SPRING ETC TR LHAWK 1 X 33 ROLLER FEED JC66 00598A 1 34 PMO BUSHING_TR L JC72 00102A 1 35 IPR P GROUND_FUSER JC70 00310A 1 36 SHAFT FEED IDLE JC66 00527A 1 37 BUSH M FEED IDLE d 2 X 38 SPRING ETC TR 2 X 39 IPR P GROUND DRIVE2 JC70 00335A 1 40 SPRING TS 6107 001170 1 41 CAM M PICK_UP JC66 00377A 1 42 IPR P GROUND_DRIVE JC70 00308A 1 43 SOLENOID HB PICK UP JC33 00009A 1 44 SOLENOID HB MANUAL JC33 00010A 1 45 AS GEAR PICK_UP JC81 01692A 1 45 1 PMO GEAR PICK UP B JC72 00980A 1 45 2 PMO GEAR JC72 00979A 1 45 3 SPRING CS 1 X 46 BRACKET P FEED JC61 00602A 1 47 MEA UNIT CLUTCH JC97 01788A 1 47 1 GEAR FEED 1 JC66 00393A 1 47 2 PMO COLLAR_SPRING JC72 00978A 1 47 3 SPRING TS 1 X 47 4 PMO HUB CLUTCH JC72 00981A 1 47 5 SHAFT FEED 1 X 48 ELA HOU FUSER 110V ROCKY JC81 01696A 1 110V 49 GUIDE P PAPER JC61 00718A 1 50 GEAR FEED 2 JC66 00394A 1 51 GEAR IDLE 23 JC66 00396A 1 52 SPRING TS 1 X 53 SPRING TS i 1 X 54 IPR P TERMINAL DEVE KEY 2 X 55 CBF HARNESS OPC FUSE 1 X 56 PBA MAIN PTL JC92 01440B 1 5 SCREW TAPTITE 6003 000119 9 5 SCREW TAPTITE 6003 000196 12 5 SCREW ASS Y 6006 001078 3
102. temperature is decided The AC power is controlled by comparing the target temperature to the value from the thermistor If the value from the thermistor is out of the controlling range while controlling the fusing the error stated in the table occurs 4 5 4 1 Error Type __ _ _______ Open heat error When warming up it has been lower than 68 C over 25 sec Standby It has been lower than 100 C over 25 sec Printing 2 consecutive pages it has been lower than 145 C over 5 sec consecutive page it has been 40 C lower than the fixed fusing temperature over 4 seconds 4 5 5 LSU The LSU is consisted of the LD Laser Diode and the polygon motor control When the printing signal occurs it turns the LD and drives the polygon motor When the receiving light part detects the beam Hsync occurs When the polygon motor speed becomes a normal LReady occurs If two conditions are satisfied the sta tus bit of the LSU controller register becomes 1 to be judged that the LSU is ready If two conditions are not satisfied the error shown in below occurs Error Description Polygon motor error When the polygon motor s speed doesn t become a normal Hsync error The polygon motor s speed is normal but the Hsync signal is not created 1 18 Service Manual Samsung Electronics SUMMARY OF PRODUCT 4 6 LIU PBA LIU board is a Line interface unit and it is a circuit for interfacing a telephone line w
103. tion on the surface of the transfer roller 7 3 2 Vertical White Line 1 If causes 1 and 2 occur in the developer cartridge replace the developer and try to print out 2 Replace the transfer roller if occurred as No 3 Description White vertical voids in the image Check and Cause Solution k TR L igita mM Foreign matter stuck onto the window of L igita Printer internal lenses of LSU mirror L igita Printer Printer Printer m Foreign matter or toner particles between the developer roller and blade In case the life of the developer has been expired white lines or light image occur in front of the image Co It may occur when Burr and foreign substances are on the window of the developer frame 4 If the fuser is defective voids occur peri odically at the top of a black image Foreign matter stuck onto the window Clean the LSU window with recommend ed cleaner IPA Clean the window with clean cotton swab 2 Foreign matter in the LSU Open the cover of LSU and clean with a cotton swab on the surface of the reflex mirror 3 No 3 Remove the foreign matter and burr of the exposure window Developer cartridge 4 No 4 Open the front cover and check ribs that corresponds to the position of the voids Remove if found 5 If the problems are not solved replace the developer cartridge Service Manual Sa
104. to the table below to locate and clear the paper jam PAPER JAM 0 _ Inthe paper feed area PAPER JAM 2 Inthe paper exit area PAPER JAM 1 _ Inthe fuser area or around the toner cartridge BYPASS JAM In the Bypass tray Follow the steps below to clear a jam To avoid tearing the paper pull the jammed paper out gently and slowly 6 2 2 1 JAMO In the Paper Feed Area 1 Open and close the front cover The jammed paper 4 Insert the paper tray into the machine until it snaps automatically exits the machine into place If the paper does not exit continue to Step 2 2 Pull the paper tray open 5 Open and close the front cover to resume printing 3 Remove the jammed paper by genily pulling it straight out If there is any resistance when you pull the paper or the paper is not seen in this area skip to the fuser area around the toner cartridge Service Manual June 2003 WorkCentre PE16 6 2 2 2 2 In the Paper Exit Area 1 Open and close the front cover The jammed paper automatically exits the machine If the paper does not exit continue to Step 2 2 Gently pull the paper out of the front output tray 3 If there is any resistance when you pull the paper or the paper is not seen in the front output tray open the rear cover ALIGNMENT amp ADJ USTMENTS 4 Remove the jammed paper by gently pulling it straight out
105. x r 170 t tJ E o 2 7 m x g 7 9 t XH1 r 9 P F x D 0 P 0 P S a n f 0 5 W 5M i 02 1 u a8 1 B V t Q Xt 505 5 T rt C k N 1 M 5 g V e current Printing page 15 1 1 Samsung Electronics Service Manual REFERENCE INFORMATION 2 3 3 410 5 Patten INTEROFFICE MEMORANDUM TO Cathy Scott FROM Lane Wolters SUBJECT The Typical Printed Page DATE 07 14 09 What does the typical laser printer document look Profit and Revenue M like Well across the diverse business community it 250 would be impossible to capture all aspects of printing a style within a single page document However if 100 attention is focused on the majority of printing volume 50 50 text and simple business graphics would stand out as Q1 02 Q3 Q4 the most prevalent output from laser printers This sample memo represents a reasonable example of the typical business document This memo covers approximately 596 of a letter or A4 sized piece of paper This number 5 has historically been called the average page coverage by laser printer manufacturers It may seem to the naked eye that there is much more than 5 but in fact alohanumeric characters rely on a large portion of white space for their composition Mileage Chart London see ses Los Angeles 55 2468 5451 NewYork 2468 67
106. y mark on the inside wall of the paper tray Do not remove the paper from the tray while printing Flex fan and straighten the paper before loading Do not use creased damp or highly curled paper Do not mix paper types in the paper tray Use only recommended print materials See Paper Specifications Ensure that the recommended print side is facing down when loading paper in the paper tray and facing up in the Bypass tray Service Manual WorkCentre PE16 June 2003 ALIGNMENT amp ADJ USTMENTS 6 3 User Mode SCX 4116 amp SCX 4016 The table in the bellow explains the possible setting functions by user The details about the ways to use are explained in the user manual In the service manual the items are about the possible set up by user 1 Paper Setting 2 Copy Setup 6 Reports Paper Tray Change Default System Data Paper Size Timeout 9 Maintenance 8 Machine Setup Clean Drum Language Clear Memory Power Save CCD Power Save USB Mode Service Manual June 2003 WorkCentre PE16 ALIGNMENT amp ADJUSTMENTS 6 3 User Mode The table in the bellow explains the possible setting functions by user The details about the ways to use are explained in the user manual In the service manual the items are about the possible set up by user 1 Paper Setting Paper Tray Paper Size 4 Fax Feature Delay Fax Priority Fax Add Cancel 7 Sound Volume Speaker Ringer

SERVICE DIGITAL LASER MFP SCX-4216F SCX-4116 SCX

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