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USER`S MANUAL - Network Webcams

1. Function Pin Notes Specifications GND 1 Ground 3 3 V DC 2 Can be used to power auxiliary equipment Max load 250 mA Power Note This pin can only be used as power out Configurable 3 6 Digital input Connect to GND to activate or leave floating Min input 40 V DC Input or unconnected to deactivate Max input 40 V DC Output Digital output Uses an open drain NFET transistor with the Max load 100 mA source connected to GND If used with an external relay a diode Max voltage 40 V DC must be connected in parallel with the load for protection against voltage transients 42 C AXIS 06034 Troubleshooting Troubleshooting Checking the firmware Firmware is software that determines the functionality of network cameras One of your first actions when troubleshooting a problem should be to check the current firmware version The latest version may contain a correction that fixes your particular problem The current firmware version in your camera is displayed on the page Setup gt Basic Setup or under About Upgrading the firmware When you upgrade your camera with the latest firmware from the Axis website your camera receives the latest functionality available Always read the upgrade instructions and release notes available with each new release before updating the firmware Note Preconfigured and customized settings are saved when the firmware is upgraded providing the features are av
2. Q from the drop down list and click the Play button ap Enable disable the Gatekeeper by selecting On or Off from the drop down list The Gatekeeper is configured Ton under Setup gt Events gt Gatekeeper see page 28 Fan Activate the camera s Fan with this button AXIS Media Control toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only See AX S Media Control AMC on page 12 for more information The toolbar displays the following buttons The Play button connects to the Axis product and starts playing a media stream The Stop button stops the video stream being played The Snapshot button takes a snapshot of the current image The location where the image is saved can be speci fied in the AMC Control Panel Click the View Full Screen button and the video image will fill the entire screen Press Esc Escape on the com puter keyboard to cancel full screen view The Record button is used to record the current video stream The location where the recording is saved can be specified in the AMC Control Panel 00600 C AXIS 06034 Accessing the Camera AMC Audio controls AMC audio buttons control the speakers and microphone connected to the client computer The buttons are only visible when audio is enabled O Speaker button Click to switch the sound on or off Microphone button Click to switch the sound on or off O In Simplex Network Camera speaker only mode click
3. Product Description When connecting external equipment a multi connector cable available from Axis is required in order to maintain the camera s IP51 rating see Mu ti Connector Cable not included on page 42 SDHC card slot A standard or high capacity SD memory card not included can be used for local recording with removable storage To insert and remove an SD card the camera s top cover must first be removed for instructions please refer to the Installation Guide Note Before removal the SD card should be unmounted to prevent corruption of recordings To unmount the SD card go to Setup gt System Options gt Storage gt SD Card and click Unmount Status LED indicator After the startup and self test routines the Status indicator flashes as follows Color Description Unlit Steady during connection and normal operation Amber Steady during system initialization and reset to factory default Flashes during firmware upgrade Amber red Flashes amber red if network connection is unavailable or lost Red Flashes red for firmware upgrade failure Green Shows steady green for 10 seconds for normal operation after restart See also LED Indicator flash routine on page 48 AXIS T8123 LED indicators After the startup and self test routines the Status indicator flashes as follows LED Color Description Port Unlit No camera connected Flashing Power overload or other inp
4. A gateway is often associated with both a router which knows where to direct a given packet of data that arrives at the gateway and a switch which furnishes the actual path in and out of the gateway fora given packet GIF Graphics Interchange Format GIF is one of the most common file formats used for images in web pages There are two versions of the format 87a and 89a Version 89a supports animations i e a short sequence of images within a single GIF file A GIF89a can also be specified for interlaced presentation GOV Group Of VOPs A group of VOPs is the basic unit of an H 264 video stream The GOV contains different types and numbers of VOPs I VOPs P VOPs as determined by the GOV length and GOV structure See also VOP GOV length The GOV length determines the number of images VOPs in the GOV structure See also GOVand VOP GOV structure The GOV structure describes the composition of an H 264 video stream as regards the type of images I VOPs or P VOPs included in the stream and their internal order See also GOVand VOR H 264 Also known as MPEG 4 Part 10 This is the new generation compression standard for digital video H 264 offers higher video resolution than Motion JPEG or MPEG 4 at the same bit rate and bandwidth or the same quality video at a lower bit rate Half duplex See Fu duplex HTML Hypertext Markup Language HTML is the set of markup symbols or codes inserted in a file intended fo
5. OSDI Zones On Screen Direction Indicator OSDI Zones can be included in the overlay text see page 14 to aid the user to navigate the camera Each OSDI Zone is set up with coordinates and a descriptive name The camera uses the coordinates of the center of the image to set the lower left and upper right zone areas First navigate to where you would like the lowermost left point of the OSDI Zone to be located Click Get in the OSDI Zone Setup page to set the coordinates Navigate to where the upper right point of the zone should be located and click Get Give the zone a descriptive name and click OK To include the name of the OSDI Zone in the overlay text go to Video amp Audio gt Video Stream gt Overlay Settings Check the Include text box and enter the modifier L in the field See File Naming amp Date Time Formats in the online help for more information about modifiers Advanced Limits Define the pan tilt zoom and focus limits for the network camera Movements to the left and right up and down can be restricted to narrow the area under surveillance The near focus limit can be set to avoid focusing on objects too close to the camera Once a limit has been saved this position cannot be exceeded by the network camera unless the values have been reset and saved to a greater value first reset the default values of the mechanical restrictions See the online help for more information 24 C AXIS 06034 PTZ Pa
6. Select the new window in the list of windows and enter a descriptive name b Using the Java applet Click Add Window Select the Include radio button and enter a descriptive name in the field 3 Adjust the size drag the bottom right hand corner and position click on the text at the top and drag to the desired position of the active window 4 Adjust the Object Size History and Sensitivity profile sliders see table below for details Any detected motion within an active window is indicated by red peaks in the Activity window the active window has a red frame 5 Click Save To exclude parts of the Include window select the Exclude option and position the Exclude win dow as required within the Include window To delete an Include or Exclude window a Using AXIS Media Control Internet Explorer Select the window in the list of windows and click Del b Using the Java applet Select the window and click on the cross in the upper right corner 29 C AXIS 06034 Events Please see the online help for descriptions of each available option trigger motion detection Object Size History Sensitivity High level Only very large objects An object that appears in the region Ordinary colored objects on ordinary trigger motion detection will trigger the motion detection fora backgrounds will trigger the motion long period detection Low level Even very small objects An object that appears in t
7. usually allows them to log in to and use any computer in the domain although restrictions may also apply The domain server is the server that authenticates the users on the network Duplex See Fu duplex Ethernet Ethernet is the most widely installed local area network technology An Ethernet LAN typically uses special grades of twisted pair wires The most commonly installed Ethernet systems are 10BASE T and 100BASE T10 which provide transmission speeds up to 10 Mbps and 100 Mbps respectively ETRAX Ethernet Token Ring AXIS Axis own microprocessor Factory default settings These are the settings that originally applied for a device when it was first delivered from the factory If it should become necessary to reset a device to its factory default settings this will for many devices completely reset any settings that were changed by the user Firewall A firewall works as a barrier between networks e g between a Local Area Network and the Internet The firewall ensures that only authorized users are allowed to access the one network from the other A firewall can be software running on a computer or it can be a standalone hardware device Focal length Measured in millimeters the focal length of a camera lens determines the width of the horizontal field of view which in turn is measured in degrees FTP File Transfer Protocol An application protocol that uses the TCP IP protocols It is used to exchange f
8. 16 or 256 colors will produce dithering artifacts in the image Overlay Privacy mask is not displayed Incorrect size or location of overlay or privacy mask The overlay or privacy mask may have been positioned incorrectly or may be too large Refer to Overlay Image Settings in the online help for more information Browser freezes Netscape 7 x or Mozilla 1 4 or later can sometimes freeze on a slow com puter Lower the image resolution Problems uploading files Limited space There is only limited space available for the upload of your own files Try deleting existing files o free up space Motion Detection triggers unexpectedly Changes in luminance Motion detection is based on changes in luminance in the image This means that if there are sudden changes in the lighting motion detection may be triggered mistakenly Lower the sensi ivity setting to avoid problems with luminance No audio Incorrect setup Check the sound card in the PC Ensure that the mute button is not pressed and the volume set ings are correct No audio or very poor audio quality Check that the correct Audio Input source is selected under Setup gt Audio gt Source Select Microphone for the internal microphone or for a connected external microphone Select Line for a connected line in source 46 C AXIS 06034 Troubleshooting Audio volume too low high Volume settings
9. 3 pin terminal block used for power input DC power input AC power input 24 34 V DC max 16 9 W 20 24 V AC max 21 8 VA Audio in pink 3 5 mm input for a mono microphone or a line in mono signal left channel is used from a stereo signal Audio out green 3 5 mm output for audio line level that can be connected to a public address PA system or an active speaker with a built in amplifier A pair of headphones can also be attached A stereo connector must be used for the audio out I O terminal connector Used in applications for e g motion detection event triggering time lapse recording and alarm notifications In addition to an auxiliary power and a GND pin the 1 0 terminal connector has 4 pins that can be configured as either input or output These pins provide the interface to 000 000 123456 e Digital output For connecting external devices such as relays and LEDs Connected devices can be activated by the VAPIX Application Programming Interface output buttons on the Live View page or by an Event Type The output will show as active shown under Events gt Port Status if the alarm device is activated e Digital input An alarm input for connecting devices that can toggle between an open and closed circuit for exam ple PIRs door window contacts glass break detectors ete When a signal is received the state changes and the input becomes active shown under Events gt Port Status
10. 32 T TCP Server 26 TCP IP Settings 34 Text Overlay 14 Time Mode 34 Troubleshooting 43 U Upgrade Server 39 UPnP 36 38 Users 32 V VAPIX 22 25 Video Stream 14 W White Balance 16 Wide Dynamic Range 16 59
11. 32 Alarm 29 42 AMC 7 ARP Ping 35 Audio 15 Audio input 18 Audio output 19 Audio Settings 18 Auto Tracking 23 Auto flip 24 AXIS Media Control 12 18 AXIS Media Control toolbar 9 B Backlight compensation 16 Backup 40 Bit Rate 15 Bonjour 7 Buffer Size 27 c Camera tampering 28 CGI link 22 Control Button 41 D Date amp Time 34 Default Viewer 20 Disk full 27 Disk Management 39 DNS Configuration 36 DNS Server 36 Domain Name 36 E Emergency Recovery 43 Enable ARP Ping 35 Event Servers 26 Events 26 Exposure control 16 Exposure zones 16 F Frame Rate 14 FTP Server 26 G Gatekeeper 28 GOV Settings 15 Guard tour 24 H H 264 14 15 Host Name 36 HTTP Server 26 HTTPS 8 32 36 l 1 0 Ports 39 IEEE 802 1X 33 Input 42 IP Address Filtering 32 IR cut filter 17 L Live View 7 9 Live View Config 20 Local storage 39 Logs amp Reports 40 M Mask 17 Motion Detection 29 42 N NAT traversal 8 36 Network Settings 34 NTP Server 34 0 OSDI Zones 24 Output Buttons 22 P Pinout 1 0 connectors 42 Pixel counter 14 Port Status 30 Ports Et Devices 39 Post trigger buffer 27 Preset Positions 23 Pre trigger buffer 27 PTZ control panel 10 Pulse 22 Q QoS Quality of Service 37 QuickTime 12 21 R Recording List 31 Recovery 43 Restore 39 S Scheduled Event 28 Security 32 Server Time 34 SNMP 38 AXIS 06034 Index Storage 39 Support 40 System Options
12. Enter the length of time in the field Return to home when inactive and click Save Setting the time to zero prevents the camera from automatically returning to the Home position The preset position name can be included in the overlay image text see Overlay Settings on page 14 Auto Tracking AXIS Q6034 can detect movement in the camera s field of view for example a moving vehicle or person If auto tracking is enabled the camera will automatically pan and tilt to follow the moving object or in case there is lots of simultaneous movement the area with the most movement Auto tracking continues until the moving object stops or disappears from the monitored area Movement in areas blocked by privacy masks and in exclude areas does not trigger auto tracking It is strongly recommended to enable the PTZ Control Queue if Auto Tracking and Guard Tour are simultaneously enabled In the PTZ Control Queue the Guard Tour has lower priority than Auto Tracking so the camera will not abandon Auto Tracking to start a Guard Tour Configuration Start Stop Auto Tracking To enable auto tracking click Start To disable auto tracking click Stop Settings The Movement trigger sensitivity level can be set to Low Medium or High Medium is usually a good choice but in some situations a low or high sensitivity might be more suitable depending on the size of the moving objects and the image contrast Exclude Areas Exclude areas are areas where movemen
13. If it finds the page it is returned to the user without forwarding the request to the Internet If the page is not in the cache the proxy server acting as a client on behalf of the user uses one of its own IP addresses to request the page from another server over the Internet When the requested page is returned the proxy server forwards it to the user that originally requested it P VOP See VOP Resolution Image resolution is a measure of how much detail a digital image can hold the greater the resolution the greater the level of detail Resolution can be specified as the number of pixel columns width by the number of pixel rows height e g 320x240 Alternatively the total number of pixels usually in megapixels in the image can be used In analog systems it is also common to use other format designations such as CIF QCIF 4CIF etc RTCP Real Time Control Protocol RTCP provides support for real time conferencing of groups of any size within an intranet This support includes source identification and support for gateways like audio and video bridges as well as multicast to unicast translators RTCP offers quality of service feedback from receivers to the multicast group as well as support for the synchronization of different media streams RTP Real Time Transport Protocol RTP is an Internet protocol for the transport of real time data e g audio and video It can be used for media on demand as well as inte
14. Local storage SD SDHC memory card slot card not included Operating conditions e Temperature O to 50 C 32 to 122 F e Humidity 20 80 RH non condensing 50 C AXIS 06034 Technical Specifications Function group Item Specification Approvals e EN 55022 Class B EN 61000 3 2 e EN 61000 3 3 e EN 61000 6 1 EN 61000 6 2 e EN 55024 FCC Part 15 Subpart B Class B e ICES 003 Class B e VCCI Class B e C tick AS NZS CISPR 22 e KCC Class B e P52 e IEC 60721 4 3 Class 3K3 3M3 EN IEC 60068 2 e EN 60950 1 IEC 60950 1 e Midspan EN 60950 1 GS UL cUL CE VCCI CB KCC CSA UL AR Weight Camera 2 6 kg 5 7 b Camera with drop ceiling mount 3 2 kg 7 1 1b Included accessories AXIS T8123 High Power over Ethernet Midspan 1 port mounting kit for hard and drop ceilings clear and smoked dome cover Installation Guide CD with User s Manual recording software installation and management tools Windows decoder 1 user license Video management software not included AXIS Camera Station Video management software for viewing and recording up to 50 cameras See www axis com products video software for more software applications via partners Optional accessories e Multi connector cable e Various mounting kits including AXIS T91A Accessories e Multi user decoder license pack General performance considerations When setting up y
15. Privacy masks cannot be bypassed via the VAPIX Application Programming Interface API Privacy Mask List The Privacy Mask List shows all the masks that are currently configured in AXIS Q6034 and indicates if they are enabled Add Edit Privacy mask To define a new mask 1 Click Add mask A rectangle appears on the image 2 Use the mouse to move the rectangle To resize click and pull the bottom right hand corner 3 Choose a color black white gray or red from the Privacy mask color drop down list 4 Enter a descriptive name in the Mask name field 5 Click Save To edit a privacy mask select the mask and reshape move or change color as needed 17 C AXIS 06034 Video amp Audio Audio Settings This section describes how to configure the basic audio settings for the network camera The audio functionality for each video stream is enabled under Video amp Audio gt Video Stream gt Audio Note A multi connector cable available from Axis is required when connecting external audio equipment to AXIS 06034 See Multi Connector Cable not included on page 42 Audio Channels Audio mode The available audio modes are e Full duplex Simultaneous two way audio allowing you to transmit and receive audio talk and listen at the same time Note There is no echo cancellation if feedback loops appear try moving the microphone or the speaker e Half duplex Audio can be transmitted in both direction
16. accessing the video stream ococcoccoococccc runankuna 12 ACcesSsiNg aUdIOS HEM A A na Siete yp Rg wba sip eee nahi whats 12 Setup Tools cite risa han cage dds eset ha coda ANA EE N pha Eee de agen ene ny ew ede E EARE 13 Basic Setup Rca doo is 13 Video VAUdIO cota a A AR ad a 14 Video Stream Li a A A A A a da 14 CameraiSettings a a de S 16 Overlay Image ov sean veces ir ia ns OSLER a a a EA 17 Privacy Maski tanta A cade uti dun SA deaths di dost ata RES 17 Audios Clips AA A oe ce ene ah Lads MAGE ae eee 19 Live View CONTIG St AS eed pte Mee hea eek en asin ae ore 20 LAVOUE See sab RI 20 PTZ Pann TELMO o ae bg nah ad wel 23 Preset POSILIONS s n20 2 nadie ce ane tcehah AA gee whys 23 Auto Tracking ara a Sete SAA a aes 23 CUA Ours odie A OE E Aw neki oem a he eae ee eee ae oa 24 OSDIFZONES a tan ai 24 Advanced iesnas A A AA 24 Control Queue sardio gou nea ra e Nal 25 Events a A eeu kena A Sat nea tatiana A ES 26 Event SeeSee A A meee eee 26 EVEN EYES a e a a tana 26 Gatekeeper co dia is a a cda es 28 Port St tuS sicarios ar AER AA do A Ran dead 30 Recordings A A A EE S 31 SYStEM OPtIONS Serry A A AA A la 32 SU A O E a E ete dd 32 Networks 2d a dd ts te ad a ata cta sa lt 34 Storage storey pi gnawed cag A O AAA 39 Ports EDIC A A bikie pt 39 Maintenance dan oarnp a EE AA A iii 39 SUP AE EET E r A E a A N A A E AANT 40 AU at ts a ds aa aE E Seto de 41 Resetting to Factory Default Settings s coord a A ad 41 Multi Connec
17. by DHCP An IP address consists of four groups or quads of decimal digits separated by periods e g 130 5 5 25 Different parts of the address represent different things Some part will represent the network number or address and some other part will represent the local machine address See also P nternet Protocol I VOP See VOR JPEG Joint Photographic Experts Group Together with the GIF file format JPEG is an image file type commonly used on the web A JPEG image is a bitmap and usually has the file suffix jpg or jpeg When creating a JPEG image it is possible to configure the level of compression to use As the lowest compression i e the highest quality results in the largest file there is a trade off between image quality and file size kbit s kilobits per second A measure of the bit rate e the rate at which bits are passing a given point See also Bit rate LAN Local Area Network A LAN is a group of computers and associated devices that typically share common resources within a limited geographical area Linux Linux is an open source operating system within the UNIX family Because of its robustness and availability Linux has won popularity in the open source community and among commercial application developers Local storage If a camera or video encoder supports local 54 storage an SD card can be inserted into the SD card slot to locally record and store a video stream M
18. for example 20 seconds before and after a door was opened All uploaded images are JPEG images Include pre trigger buffer Images stored internally in the server from the time immediately preceding the trigger Check the box to enable the pre trigger buffer and specify the buffer length in seconds minutes or hours Include post trigger buffer Contains images from the time immediately after the trigger The post trigger buffer is configured in the same way as the pre trigger buffer 27 C AXIS 06034 Events D e Pre trigger and post trigger buffers will be lost if the connection to the event server fails e The maximum length of the pre post buffer depends on the video image size and selected frame rate e If the pre or post buffer is too large for the camera s internal memory the frame rate is reduced and individual images may be missing If this occurs an entry is created in the unit s log file Continue image upload unbuffered Upload video images for a fixed length of time or for as long as the trigger is active Select type Upload images to an FTP or HTTP server send images by e mail or save the video stream to the local storage disk Create folder Images uploaded to FTP and HTTP servers can be saved to designated folders Folders can for example be named using the current date and time see File Naming amp Date Time Formats in the online help Base file name Used to name all uploaded images Add a su
19. form data once it is submitted CIF Common Intermediate Format CIF refers to the analog video resolutions 352x288 pixels PAL and 352x240 pixels NTSC See also Reso ution Client Server Client server describes the relationship between two computer programs in which one program the client makes a service request from another program the server which fulfils the request Typically multiple client programs share the services of a common server program A web browser is a client program that requests services the sending of web pages or files from a web server CMOS Complementary Metal Oxide Semiconductor A CMOS is a widely used type of semiconductor that uses both negative and positive circuits Since only one of the circuit types is on at any given time CMOS chips require less power than chips using just one type of transistor CMOS image sensors also allow processing circuits to be included on the same chip an advantage not possible with CCD sensors which are also much more expensive to produce Codec In communications engineering a codec is usually a coder decoder Codecs are used in integrated circuits or chips that convert e g analog video and audio signals into a digital format for transmission The codec also converts received digital signals back into analog format A codec uses analog to digital conversion and digital to analog conversion in the same chip Codec can also mean compression decompression in
20. function calls sometimes called the sockets application programming interface API SSL TSL Secure Socket Layer Transport Layer Security These two protocols SSL is succeeded by TSL are cryptographic protocols that provide secure communication on a network SSL is commonly used over HTTP to form HTTPS as used e g on the Internet for electronic financial transactions SSL uses public key certificates to verify the identity of the server Subnet subnet mask A subnet is an identifiably separate part of an organization s network Typically a subnet may represent all the machines at one geographic location in one building or on the same local area network LAN Having an organization s network divided into subnets allows it to be connected to the Internet with a single shared network address The subnet mask is the part of the IP address that tells a network router how to find the subnet that the data packet should be delivered to Using a subnet mask saves the router having to handle the entire 32 bit IP address it simply looks at the bits selected by the mask Switch A switch is a network device that connects network segments together and which selects a path for sending a unit of data to its next destination In general a switch is a simpler and faster mechanism than a router which requires knowledge about the network and how to determine the route Some switches include the router function See also Router TCP Transmi
21. of camera gt Windows From a command DOS prompt type the following arp s lt IP address of camera gt lt serial number gt ping 408 t lt IP address of camera gt 2 If the unit does not reply within a few seconds restart it and wait for a reply Press CTRL C to stop Ping 3 Open a browser and type in the camera s IP address In the page that appears use the Browse button to select the upgrade file to use for example AXIS_Q6034 bin Then click the Load button to restart the upgrade process 4 After the upgrade is complete 1 10 minutes the unit automatically restarts and shows a steady green on the Status LED 5 Reinstall the camera referring to the installation guide If the emergency recovery procedure does not get the camera up and running again please contact Axis support at www axis com techsup 43 C AXIS 06034 Troubleshooting Axis Support If you contact Axis support please help us resolve your problem expediently by providing a Server Report and a detailed description of the problem The Server Report contains important information about the server and its software as well as a list of the current parameters The Access Log is also included in the Server Report Go to Setup gt System Options gt Support gt Support Overview to generate a Server Report 44 C AXIS Q6034 Troubleshooting Symptoms possible causes and remedial action Problems setting the IP address Whe
22. select Open under Preview MJPEG Sometimes the image size is large due to low light or complex scenery Adjusting the Maximum frame size helps to control the bandwidth and storage used by the Motion JPEG video stream in these situations Setting the frame size to Default provides consistently good image quality at the expense of increased bandwidth and storage usage during low light Limiting the frame size optimizes bandwidth and storage usage but may give poor image quality To prevent increased bandwidth and storage usage the maximum frame size should be set to an optimal value 15 C AXIS 06034 Video amp Audio Stream Profiles There are four pre programmed stream profiles available for quick set up These settings can be adjusted and new customized profiles can be created Each profile has a descriptive name describing its usage and or purpose The profiles can be accessed from the Live View page e To create a new stream profile click Add to bring up the Stream Profile Settings dialog 1 Enter a unique name and a description for your profile 2 Select a Video encoding H 264 or MJPEG from the drop down list 3 Modify the stream settings under the Image Audio H 264 and MJPEG tabs in the Video Stream Settings web page See V deo Stream on page 14 4 Click OK to save the profile e To copy an existing stream profile click Copy and enter a new name Change the stream profile settings as above e To modify an e
23. AC address Media Access Control address A MAC address is a unique identifier associated with a piece of networking equipment or more specifically its interface with the network For example the network card in a computer has its own MAC address Manual iris This is the opposite to an autoiris i e the camera iris must be adjusted manually to regulate the amount of light allowed to reach the image sensor Mbit s Megabits per second A measure of the bit rate i e the rate at which bits are passing a given point Commonly used to give the speed of a network A LAN might run at 10 or 100 Mbit s See also Bit rate Monitor A monitor is very similar to a standard television set but lacks the electronics to pick up regular television signals Motion JPEG Motion JPEG is a simple compression decompression technique for networked video Latency is low and image quality is guaranteed regardless of movement or complexity of the image Image quality is controlled by adjusting the compression level which in turn provides control over the file size and thereby the bit rate High quality individual images from the Motion JPEG stream are easily extracted See also JPEG Megapixel See Pixel MPEG Moving Picture Experts Group The Moving Picture Experts Group develops standards for digital video and audio compression It operates under the auspices of the International Organization for Standardization ISO The MPEG sta
24. B A high level of amplification may provide a better image in very low light situations A high gain will also increase the amount of image noise Image Settings Autofocus enabled Autofocus is enabled by default Image freeze on PTZ Select All movements to freeze the image while the camera is moving during a pan tilt or zoom operation Once the camera reaches its new position the image from that position is shown Presets freezes the image only when the camera moves between preset positions View Image Settings Click View to view the video stream with the current configuration Once satisfied click Save Overlay Image An overlay image is a static image superimposed over the video image The overlay image can be used to provide extra information or to mask a part of the video image See the online help for supported image formats and sizes To use your own image e g a logo it must first be upload to AXIS 06034 Click Browse and locate the image file on the computer Click Upload When uploaded the file can be selected in the Use overlay image drop down list To place the overlay image in the live view image select Include overlay image at coordinates under Video amp Audio gt Video Stream gt Image See Overlay Settings on page 14 Once satisfied click Save Privacy Mask A privacy mask is an area of solid color that prohibits users from viewing parts of the monitored area Up to eight privacy masks can be used
25. Internet Dynamic DNS Service Enable this option to use AXIS Internet Dynamic DNS service to assign a host name for easy access to your network camera requires access to the Internet Click Settings to register the camera with AXIS Internet Dynamic DNS service or to modify the existing settings The domain name currently registered at AXIS Internet Dynamic DNS service for your product can at any time be removed For more information please refer to www axiscam net and to the online help 35 C AXIS 06034 System Options Advanced TCP IP Settings DNS Configuration DNS Domain Name Service provides the translation of host names to IP addresses on your network Obtain DNS server address via DHCP Automatically use the DNS server settings provided by the DHCP server Click the View button to see the current settings Use the following DNS server address Enter the desired DNS server by specifying the following e Domain name Enter the domain s to search for the host name used by the network camera Multiple domains can be separated by semicolons The host name is always the first part of a Fully Qualified Domain Name for example myserver is the host name in the Fully Qualified Domain Name myserver mycompany com where mycompany com is the Domain name e DNS servers Enter the IP addresses of the primary and secondary DNS servers Note This is not mandatory with regard to secondary DNS servers NTP Conf
26. Live View page to see the configuration menus e Administrators have unrestricted access to all settings e Operators have access to Video amp Audio Live View Config PTZ Events and Recording List See also the online help available by clicking on each Setup page AXIS a AXIS Q6034 Network Camera Live View Setup Help Basic Setup Basic Setup Instructions Setup link ro Before using the AXIS Q6034 Network Camera there are certain settings that should be 1 Users made most of which require Administrator access privileges To quickly access these 2 TCP IP settings use the numbered shortcuts to the left All the settings are also available from 3 Date amp Time the standard setup links in the menu 4 Video Stream Note that the only required setting is the IP address which is set on the TCP IP page All 5 Audio Settings other settings are optional Please see the online help for more information Video amp Audio Firmware version 5 15bets8 MAC address 00 40 8C 18 3A 8E gt Live View Config gt Dome Events Recording List System Options About Basic Setup Basic Setup provides shortcuts to the settings that should be made before using the network camera Users see page 32 TCP IP see page 34 Date amp Time see page 34 Video Stream see page 14 wo FWY Audio Settings see page 18 13 C AXIS 06034 Video amp Audio Video t Audio Click to access the online help t
27. Options gt Maintenance web page as described in Maintenance on page 39 Alternatively use the control and power buttons see page 5 as described below Using the control and power buttons This will reset all parameters including the IP address to the factory default settings 1 Remove the top cover to access the buttons for instructions please refer to the Installation Guide supplied with the camera Press and hold the control and power buttons at the same time 3 Release the power button but continue to hold down the control button Continue to hold down the control button until the Status indicator color changes to amber this may take up to 15 seconds Release the control button When the Status indicator changes to green which may take up to 1 minute the process is complete and the camera has been reset The unit now has the default IP address 192 168 0 90 Replace the top cover 8 Re assign the IP address see the Installation Guide for instructions 41 C AXIS 06034 Multi Connector Cable not included Multi Connector Cable not included When connecting external equipment to AXIS 06034 a multi connector cable available from Axis is required in order to maintain the camera s IP51 rating The multi connector cable can be purchased from your Axis reseller Connect the multi connector cable to the camera s multi connector see page 5 The cable provides the following connectors Power connector
28. SD memory card Please refer to the Installation Guide supplied with the product for instructions how to insert and remove the SD memory card Notes e Audio recordings cannot be saved to the SD memory card e The SD memory card is optional and not included in the product e To play recordings in Windows Media Player download and install AXIS Matroska File Splitter from www axis com techsup software 31 C AXIS 06034 System Options System Options Security Users User access control is enabled by default An administrator can set up other users by giving them user names and passwords It is also possible to allow anonymous viewer login which means that anybody may access the Live View page as described below The user list displays the authorized users and user groups levels Viewer Provides the lowest level of access which only allows access to the Live View page Operator An operator can view the Live View page create and modify events and adjust certain other settings Operators have no access to System Options Administrator An administrator has unrestricted access to all menus for configuration and can determine the registration of all other users HTTP RTSP Password Settings Select the type of password You may need to allow unencrypted passwords if there are viewing clients that do not support encryption or if you recently upgraded the firmware and the existing clients support
29. Specifications Function group Item Specification Camera Models AXIS Q6034 60 Hz AXIS Q6034 50 Hz Image sensor 1 3 Progressive scan 1 3 Megapixel CCD Lens e Zoom 4 7 mm 84 6 mm e F1 6 2 8 e Autofocus e Automatic day and night functionality e Horizontal angle of view 55 2 3 2 Minimum illumination e Color 0 74 lux at 30 IRE F1 6 e B W 0 04 lux at 30 IRE F1 6 Shutter time 1 10000 s to 1 4 s Pan Tilt Zoom e E flip 100 preset positions e Pan 360 endless 0 05 450 s e Tilt 180 0 05 450 s e 18x optical zoom and 12x digital zoom total 216x zoom e Advanced Gatekeeper e Guard tour e Control queue e On Screen directional indicator Video Video compression e H 264 MPEG 4 Part 10 AVC e Motion JPEG Resolutions HDTV 720p 1280x720 to 320x180 Frame rate H 264 Up to 30 25 fps 60 50 Hz in all resolutions Frame rate Motion JPEG Up to 30 25 fps 60 50 Hz in all resolutions Video streaming e Multiple individually configurable streams in H 264 and Motion JPEG e Controllable frame rate and bandwidth e VBR CBR H 264 Image settings e Manual shutter time compression color brightness sharpness white balance exposure control exposure zones backlight compensation wide dynamic range fine tuning of behavior at low light e Rotation 0 180 e Text and image overlay e 8 different privacy mask zones
30. T traversal is enabled Notes e An alternative HTTP port can be used be active even if NAT traversal is disabled This is useful if your NAT router does not support UPnP and you need to manually configure port forwarding in the NAT router e If you attempt to manually enter a port that is already in use another available port is automatically selected e When the port is selected automatically it is displayed in this field To change this enter a new port number and click Save FTP The FTP server running in the network camera enables the upload of new firmware and user applications Check the box to enable the service RTSP The RTSP protocol allows a connecting client to start an H 264 stream Check the box to enable the server and enter the RTSP port number to use The default setting is 554 Note that H 264 video streams will not be available if this service is not enabled SOCKS SOCKS is a networking proxy protocol The network camera can be configured to use a SOCKS server to reach networks on the other side of a firewall proxy server This functionality is useful if the network camera is located on a local network behind a firewall and notifications uploads alarms and such need to be sent to a destination outside the local network such as the Internet See the online help for more information QoS Quality of Service Quality of Service QoS guarantees a certain level of a specified resource to selected traffic on a netw
31. USER S MANUAL AXIS 06034 Dome Network Camera AXISA COMMUNICATIONS AXIS 06034 User s Manual Notices This manual is intended for administrators and users of the AXIS 06034 PTZ Network Camera and is applicable for firmware release 5 15 and later It includes instructions for using and managing the camera on your network Previous experience of networking will be of use when using this product Some knowledge of UNIX or Linux based systems may also be beneficial for developing shell scripts and applications Later versions of this document will be posted to the Axis Website as required See also the product s online help available via the Web based interface Liability Every care has been taken in the preparation of this manual Please inform your local Axis office of any inaccuracies or omissions Axis Communications AB cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice Axis Communications AB makes no warranty of any kind with regard to the material contained within this document including but not limited to the implied warranties of merchantability and fitness for a particular purpose Axis Communications AB shall not be liable nor responsible for incidental or consequential damages in connection with the furnishing performance or use of this material Intellectual Property Rights Axis AB has intellectual proper
32. ail back in the picture Sharpness controls are mostly superfluous in today s high end TVs The only logical requirement for it nowadays is on a VHS machine AXIS 06034 Glossary of Terms Simplex In Simplex operation a network cable or communications channel can only send information in one direction SMTP Simple Mail Transfer Protocol SMTP is used for sending and receiving e mail However as it is simple it is limited in its ability to queue messages at the receiving end and is usually used with one of two other protocols POP3 or IMAP These other protocols allow the user to save messages in a server mailbox and download them periodically from the server SMTP authentication is an extension of SMTP whereby the client is required to log into the mail server before or during the sending of email It can be used to allow legitimate users to send email while denying the service to unauthorized users such as spammers SNMP Simple Network Management Protocol SNMP forms part of the Internet Protocol suite as defined by the Internet Engineering Task Force The protocol can support monitoring of network attached devices for any conditions that warrant administrative attention Sockets Sockets are a method for communication between a client program and a server program over a network A socket is defined as the endpoint in a connection Sockets are created and used with a set of programming requests or
33. ailable in the new firmware although this is not guaranteed by Axis Communications 1 Save the firmware file to your computer The latest version of the firmware is available free of charge from the Axis website at www axis com techsup eae AXiSa AXIS Q6034 Network Camera Live View Setup Help Server Maintenance 19 Maintain Server 2 Goto Setup gt System Options gt Server A Maintenance in the camera s web pages eee 3 In the Upgrade Server section browse to the ee desired firmware file on your computer Click Recording List Upgrade System options Notes e After starting the upgrade process always wait at e least 5 10 minutes before restarting the camera About even if you suspect the upgrade has failed e Your dealer reserves the right to charge for any repair attributable to faulty upgrading by the user e AXIS Camera Management can be used for multiple upgrades Please see the Axis website at www axis com for more information Emergency Recovery Procedure If power or the network connection to the camera is lost during the upgrade the process fails and the unit becomes unresponsive A flashing red Status LED indicates a failed upgrade To recover the unit follow the steps below The serial number is found on the label attached to the bottom of the camera 1 UNIX Linux From the command line type the following arp s lt IP address of camera gt lt serial number gt temp ping s 408 lt IP address
34. ain actions when events occur Event Servers Event Servers are used to receive uploaded image files and or notification messages To set up Event Server connections in your camera go to Setup gt Events gt Event Servers and enter the required information for the required server type Server type Purpose Information required e Receives uploaded images e Descriptive name FTP Server e Network address and Upload path e User name and password e Receives notification messages e Descriptive name HTTP Server e Receives uploaded images e URL IP address or host name e User name and password e Proxy settings e Receives notification messages e Descriptive name TCP Server e Network address IP address or host name e Port number For details on each setting see the online help available from each web page When the setup is complete the connection can be tested by clicking the Test button the connection test takes approximately 10 seconds Event Types An Event Type describes how and when the camera performs certain actions AXIS a AXIS Q6034 Network Camera gt Basic Setup Event Type List gt Video amp Audio Event Types Live View Setup Help O Name Enabl Priority Trig Sched Actions gt Live View Config Motion Yes Normal Motion det Rec PIZ Yes Normal PTZ preset P Dome Events Instru Event Ss Event Types Gatekeeper Motion Detection Port Status Add trigger
35. cally return to the Home position and continue to overview the monitored area Follow the online instructions to configure Gatekeeper 28 AXIS 06034 Events Motion Detection Motion detection is used to generate an alarm whenever movement occurs or stops in the video image Up to 10 Include and Exclude windows can be configured e Include windows target specific areas within the whole video image e Exclude windows define areas within an Include window that should be ignored areas outside Include windows are automatically ignored Once configured the motion detection windows appear in the list of available triggers for triggered events See How to set up a triggered event on page 27 Notes Using the motion detection feature may decrease the camera s overall performance AXIS a AXIS Q6034 Network Camera Live View Setup Help Basic Setup Motion Detection 0 Q Configure Included Configure Cxeluded Video amp Audio ale 4242 kbit y 1 30 Windows Windows Live View Config Winders Namme New Del 110 Default matav PTZ er Motion Detection Port Status Recording List System Options About 5 View All Windows O View Selected Window Set up a motion detection include window Go to Events gt Motion Detection 2 Create a new motion detection window a Using AXIS Media Control Internet Explorer Select the radio button Configure Included Windows and click New
36. cture line by line every sixteenth of a second In other words captured images are not split into separate fields as in interlaced scanning Computer monitors do not need interlace to show the picture on the screen but instead show them progressively on one line at a time in perfect order i e 1 2 3 4 5 6 7 etc so there is virtually no flickering effect In a surveillance application this can be critical when viewing detail within a moving image such as a person running A high quality monitor is required to get the best from progressive scan See also nter acing Protocol A special set of rules governing how two entities will communicate Protocols are found at many levels of communication and there are hardware protocols and software protocols Proxy server In an organization that uses the Internet a proxy server acts as an intermediary between a workstation user and the Internet This provides security administrative control and a caching service Any proxy server associated with a gateway server or part of a gateway server effectively separates the organization s network from the outside network and the local firewall It is the firewall server that protects the network against outside intrusion A proxy server receives requests for Internet services such as web page requests from many users If the proxy server is also a cache server it looks in its local cache of previously 55 downloaded web pages
37. cular network address IP address or host name is occupied or not or if the host at that address is responding normally Ping can be run from e g the Windows Command prompt or the command line in UNIX Pixel A pixel is one of the many tiny dots that make up a digital image The color and intensity of each pixel represents a tiny area of the complete image PoE Power over Ethernet Power over Ethernet provides power to a network device via the same cable as used for the network connection This is very useful for IP Surveillance and remote monitoring applications in places where it may be too impractical or expensive to power the device from a power outlet PPP Point to Point Protocol A protocol that uses a serial interface for communication between two network devices For example a PC connected by a phone line to a server PPTP Point to Point Tunneling Protocol A protocol set of communication rules that allows corporations to extend their own corporate network through private tunnels over the public Internet In this way a corporation can effectively use a WAN Wide Area Network as a large single LAN Local Area Network This kind of interconnection is known as a virtual private network VPN Pre post alarm images The images from immediately before and after an alarm These images are stored in a buffer for later retrieval Progressive scan Progressive scan as opposed to interlaced video scans the entire pi
38. deo Image problems general Image too dark or too light Check the video image settings See the online help on Video Stream and Camera Settings Missing images in uploads This can occur when trying to use a larger image buffer than is actually available Try lowering the frame rate or the upload period Slow image update Configuring pre buffers motion detection high resolution images or high frame rates will affect the performance of the camera Poor performance Poor performance may be caused by heavy network traffic multiple users accessing the unit ow performance clients use of features such as motion detection event handling and image rotation other than 180 degrees Image not clear Check that the dome cover is clean Do not clean a dome cover that looks clean to the eye and never polish the surface Excessive cleaning can damage the surface For general cleaning of a dome cover it is recommended to use a non abrasive solvent free neutral soap or detergent with water and a soft cloth Rinse well with clean lukewarm water Dry with a soft cloth to prevent water spotting Never use harsh detergents gasoline benzende or acetone etc and avoid cleaning in direct sun ight or at elevated temperatures Poor quality snapshot images Screen incorrectly configured on your workstation In Display Properties configure your screen to show at least 65000 colors that is at least 16 bit Using only
39. ds for recording video monitoring a disk s status enabling automatic cleanup and preventing a memory card s memory from being overwritten Storage Device is used to identify and monitor the status of the SD card It shows the size of the SD card and how much free space is available for storage It is also used to mount and format SD cards for local storage Device Settings is used to configure removal of recorded video Automatic disk cleanup can be enabled and set up according to a schedule and an SD card can be locked to prevent storage removal Ports t Devices 1 0 Ports AXIS 06034 provides four configurable input and output ports for connection of external devices A multi connector cable available from Axis is required when connecting external devices see Mu t Connector Cable not included on page 42 Select the port direction Input or Output from the drop down list The ports can be given descriptive names and their Normal states can be configured as Open circuit or Grounded circuit Maintenance Restart The camera is restarted without changing any settings Restore The unit is restarted and most current settings are reset to factory default values The settings that do not reset are e the boot protocol DHCP or static e the static IP address e the default router e the subnet mask e the product interface language e the system time e the 802 1x settings Default The default button should be used w
40. e Image freeze on PTZ Users e 20 simultaneous users e Unlimited number of users using multicast H 264 Audio Audio streaming Two way half duplex simplex Audio compression e AAC Sample rate 8 16 kHz Bit rate 8 64 kbit s e 6 711 PCM 8 kHz 64 kbit s e G 726 ADPCM 8 kHz 32 kbit s or 24 kbit s Audio input output e External microphone input or line input e Line output Requires multi connector cable not included 49 C AXIS 06034 Technical Specifications Function group Item Specification Network Security Password protection IP address filtering HTTPS encryption IEEE 802 1X network access control digest authentication user access log This product includes software developed by the Open SSL Project for use in the Open SSL Tool kit www openssl org Supported protocols IPv4 v6 HTTP HTTPS SSL TLS QoS Layer 3 DiffServ FTP SMTP Bonjour UPnP SNMPv1 v2c v3 MIB 11 DNS DynDNS NTP RTSP RTP TCP UDP IGMP RTCP ICMP DHCP ARP SOCKS etc This product includes software developed by the Open SSL Project for use in the Open SSL Tool kit www openssl org System Application Open API for software integration including VAPIX from Axis Integration Programming Communications specification available at www axis com Interface Support for AXIS Video Hosting System AVHS with One Click Camera connection Intelligent video Video motio
41. e Live View page If your network camera has been customized to meet specific requirements the buttons and other items described below may not appear in the Live View page Find an overview of each available button below General controls Wa zine View size Click to scale the image down to 800 pixels wide or to full scale Only available in MJPEG m profile The Stream Profile drop down list allows you to select a customized or pre programmed stream profile on Motio H 264 Quality Balanced Bandwidth Mobile the Live View page Stream profiles are configured under Setup gt Video amp Audio gt Stream Profiles see Stream Profiles on page 16 for more information Output 1 Pulse Click this button to activate the output for a defined period of time such as switching a light on Q for 20 seconds Output 1 Active Inactive Click these buttons to manually start and stop a connected device e g switch a light O on off Tae The Trigger buttons can trigger an event directly from the Live View page The buttons are configured 00 under Setup gt Live View Config gt Layout TAT The Snapshot button saves a snapshot of the video image on display Right click on the video image to save it in JPEG format on your computer This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available EA Audio clip Audio clips can be played manually from the Live View page Select the audio clip
42. e camera s fan Specify the number of minutes the fan should run for 21 C AXIS Q6034 Live View Config User Defined Links User defined links can link to web pages or can be used to run scripts or activate and control external devices connected to the network camera Once configured the links appear in the Live View page AXIS a AXIS Q6034 Network Camera Live View Setup Help 00 O To set up a link check the Show custom link box select the cgi or web link radio button enter the URL and a descriptive name in the provided field mr A link defined as a web link will open in a new window while a cgi link will run for example a script in the background User defined cgi links can be used to issue API requests For more information on the VAPIX Application Programming Interface API see the ire i Video developer pages at Axis Web site User defined link www axis com developer Output Buttons The output buttons are used to manually activate and inactivate output ports for example to switch a light on and off To display the output buttons in the Live View page select the type of control to use for the port from the drop down list e Pulse Activates the output for a defined period of time e Active Inactive Displays two buttons one for each action on off The output ports must first be configured under System Options gt Ports amp Devices gt I O Ports see O Ports on page 39 Note A m
43. ed Add scheduled J _ copy J modify _ Remove Fu FTP upload Hu HTTP upload Eu Email upload En Email notification Recording List Hn HTTP notification Tn TCP notification Rec Record to disk P PTZ preset G Guard Tour At Auto Tracking Ac Audio Clip gt System Options About Example If somebody passes in front of the camera and an event has been configured to detect and respond to motion the camera can record and saves images to an FTP server and can send a notification e mail to an e mail address Images can be sent as e mail attachments 26 C AXIS 06034 Events D Triggered Event A triggered event can be activated by e Input ports e A manual trigger using the manual trigger button on the Live View page or through the VAPIX Application Pro gramming Interface API e Movement in a motion detection window e Audio when the sound level rises above or falls below the alarm level configured under Video amp Audio gt Audio Settings see page 18 e On boot for example after power loss e Pan Tilt Zoom when the camera stops at a preset position e Disk full when the local storage disk SD memory card has less than 1MB free memory e Fan malfunction How to set up a triggered event The following example describes how to set up the camera to upload images when a door is opened Click Add triggered on the Event Types page The Triggered Event Type Setup page appears En
44. en HTTPS is enabled ensure that the correct protocol HTTP or HTTPS is used when attempt ing to log in You may need to manually type http or https in the browser s address field The IP address has been changed by DHCP If the camera and client are on the same network Run AXIS IP Utility to locate the camera Identify the camera using its model or serial number Alternatively 1 Move the camera to an isolated network or to one with no DHCP or BOOTP server Set the IP address again using the AXIS IP Utility see the Installation Guide or the ARP Ping commands 2 Access the unit and disable DHCP in the TCP IP settings Return the unit to the main network The unit now has a fixed IP address that will not change Other networking problems Test the network cable by connecting it to another network device then Ping that device from your workstation See instructions above Camera is accessible locally but not exter nally Broadband router configuration To configure your broadband router to allow incoming data traffic to the camera enable the NAT traversal feature which will attempt to automatically configure the router to allow access to the camera This is enabled from Setup gt System Options gt Network gt TCP IP Advanced Note that the router must support uPnp Firewall protection Check the Internet firewall with your system administrator Default routers required Check if you need to config
45. encryption but need to log in again and be configured to use this functionality User Settings e Check the box to enable anonymous viewer login to allow any viewer direct access to the Live View page e Check the box to enable anonymous PTZ control login to allow anonymous users to join a queue for gaining control of the PTZ controls e Enable Basic Setup Before using AXIS 06034 there are certain settings that should be made most of which require Administrator access privileges To quickly access these settings use the Basic Setup in the menu All settings are also available from the standard setup links in the menu Basic Setup is enabled by default but can be disabled and removed from the menu IP Address Filter Enable IP Address Filtering to allow or deny access to the network camera Once enabled the IP addresses in the list are allowed or denied access according to the choice made in the drop down list Allow Deny the following IP addresses The administrator can add up to 256 IP address entries to the list a single entry can contain multiple IP addresses The users from these IP addresses need to be specified in the user list with the appropriate access rights This is done from Setup gt System Options gt Security gt Users HTTPS The network camera supports encrypted browsing using HTTPS A self signed certificate can be used until a Certificate Authority issued certificate has been obtained Click the Create self signed C
46. er s documentation for more information 45 AXIS 06034 Troubleshooting Lower frame rate than expected Reduce number of applications running on the client computer Limit the number of simultaneous viewers Check with the system administrator that there is enough bandwidth available See also the online help Check in the AMC Control Panel H 264 tab that video processing is set to Decode all frames possible Lower the image resolution Why do I not get 30 frames per second See the section General performance considerations on page 51 Image degeneration Decrease the GOV length see the online help for more information The Status indicator LED is flashing red and the camera is inaccessible A firmware upgrade has been inter rupted or the firmware has otherwise been damaged See Emergency Recovery Procedure on page 43 No images displayed on web page Problem with AXIS Media Control nternet Explorer only To enable the updating of video images in Internet Explorer set your browser to allow ActiveX controls Also make sure that AXIS Media Control is installed on your workstation Installation of additional ActiveX com ponent restricted or prohibited Configure your camera to use a Java applet for updating the video images under Live View Config gt Layout gt Default Viewer for Internet Explorer See the online help for more information Vi
47. ertificate button to install a self signed certificate Although self signed certificates are free and offer some protection true security is only implemented after the installation of a signed certificate issued by a Certificate Authority A signed certificate can be obtained from an issuing Certificate Authority by clicking the Create Certificate Request button When the signed certificate is returned click the Install signed certificate button to import the certificate The properties of any certificate request currently resident in the camera or installed can also be viewed by clicking the Properties button The HTTPS Connection Policy must also be set in the drop down lists to enable HTTPS in the camera For more information please refer to the online help O 32 C AXIS 06034 System Options IEEE 802 1X IEEE 802 1X is a standard for port based Network Admission Control providing secure authentication of wired and wireless network devices IEEE 802 1X is based on EAP Extensible Authentication Protocol To access a network protected by IEEE 802 1X devices must authenticate themselves The authentication is performed by a third party entity called an authentication server typically a RADIUS server examples of which are FreeRADIUS and Microsoft Internet Authentication Service In Axis implementation the network device and the authentication server authenticate themselves with the help of digital certificates using EAP TLS Exten
48. es the unit s MAC address with an IP address Check this box to enable the service Leave disabled to prevent unintentional resetting of the IP address Notes e The ARP Ping service is automatically disabled two minutes after the unit is started or as soon as an IP address is set In order to reset the IP address the camera must be restarted to activate ARP Ping for an additional two minutes e Pinging the unit is still possible when this service is disabled AXIS Video Hosting System AVHS AVHS used in conjunction with an AVHS service provides easy and secure Internet access to live and recorded video accessible from any location For more information and help to find a local AVHS Service Provider go to www axis com hosting Enable AVHS Enabled by default if AVHS is not to be used this option can be disabled One click enabled Press the camera s control button see Hardware overview on page 5 to connect to an AVHS service over the Internet Once registered Always is enabled and the cameras stays connected to the AVHS service If the camera is not registered within 24 hours from when the button is pressed the camera will disconnect from the AVHS service Always The camera will constantly attempt to connect to the AVHS service over the Internet Once registered the camera will stay connected to the service This option can be used when the camera is already installed and it is not convenient to use the one click installation AXIS
49. ettings Note A multi connector cable available from Axis is required when connecting external audio equipment to AXIS 06034 see Multi Connector Cable not included on page 42 H 264 GOV Settings The GOV structure describes the composition of the video stream and setting the GOV length to a higher value saves considerably on bandwidth but may have an adverse effect on image quality Bit Rate Control The bit rate can be set as Variable Bit Rate VBR or Constant Bit Rate CBR VBR adjusts the bit rate according to the image complexity using up bandwidth for increased activity in the image and less for lower activity in the monitored area CBR allows you to set a fixed Target bit rate that consumes a predictable amount of bandwidth As the bit rate would usually need to increase for increased image activity but in this case cannot the frame rate and image quality are affected negatively To partly compensate for this it is possible to prioritize either the frame rate or the image quality Not setting a priority means the frame rate and image quality are equally affected Note To determine a reasonable bit rate go to Setup gt Video amp Audio gt Video Stream gt Image Under Overlay Settings select the Include text box option and enter the code b in the field The current bit rate will display as a text overlay in the Live View page To preview the image stream while configuring the GOV settings and Bit rate control
50. ew page How to stream H 264 This video compression standard makes good use of bandwidth and can provide high quality video streams at less than 1 Mbit s Deciding which combination of protocols and methods to use depends on your viewing requirements and on the properties of your network The available options in AXIS Media Control are Unicast RTP This unicast method RTP over UDP is used for live unicast video especially when it is important to always have an up to date video stream even if some images are dropped Unicasting is used for video on demand transmission so that there is no video traffic on the network until a RTP over RTSP This unicast method RTP tunneled over client connects and requests the stream RTSP is useful as it is relatively simple to configure firewalls to allow RTSP traffic Note that there are a maximum of 20 simultaneous unicast connections RTP over RTSP over This unicast method can be used to traverse HTTP firewalls Firewalls are commonly configured to allow the HTTP protocol thus allowing RTP to be tunneled Multicast RTP This method RTP over UDP should be used for live multicast video The video stream is always up to date even if some images are dropped Multicasting provides the most efficient usage of bandwidth when there are large numbers of cli ents viewing simultaneously A multicast cannot however pass a network router unless the router is configured to allow this It i
51. ffix or use your own file format to give the images unique names see File Naming amp Date Time Formats in the online help Use stream profile Select the stream profile to upload send as e mail or save to the local disk When saving to the local disk the video format JPEG or H 264 must first be selected Scheduled Event A Scheduled event can be activated at preset times in a repeating pattern on selected weekdays How to set up a scheduled event The following example describes how to configure the camera to save images from pre programmed time periods Click Add scheduled on the Event Types page Enter a descriptive Name for the event such as Scheduled e mail upload Set the Priority High Normal or Low E AUS ss Set the Activation Time parameters 24h clock for the event For example select Recurrence pattern and let the event start on Sundays at 13 00 with a duration of 12 hours 5 Set the When Activated parameters that is define what the camera should do when the event is active To upload images select Save stream and enter the required information See Save stream on page 27 6 Click OK to save the Event in the Event Types list Please see the online help for descriptions of each available option Gatekeeper The Gatekeeper monitors an area such as an entrance gate and can pan tilt zoom in and take a snapshot of a face for example triggered by movement in the area The camera will then automati
52. ggered by locked gt Live View Config 2010 05 20 08 48 05 00 00 37 Motion yes 2010 05 20 08 23 48 00 00 30 Motion no 2010 05 20 08 22 53 00 00 10 Motion no gt Dome 2010 05 19 13 43 15 00 00 10 Motion yes 2010 05 19 13 36 47 00 00 10 Motion no Events 2010 05 19 12 40 46 00 00 10 Motion no Recording List gt System Options About Play J _ Properties J _ Lock Unlock Remove The Recording List web page contains a list of recordings made to the memory card It shows each recording s start time length the event type used to start the recording and indicates if the recording is locked so that it can neither be deleted nor recorded over To view a recording select it from the list and click Play For detailed recording and video information select an individual recording from the list and click Properties Use the Lock Unlock button to define whether a recording can be removed or recorded over If the recording is important and needs to be saved for future use locking the recording can help prevent its accidental removal The Remove button is used to delete unlocked recordings Recordings are made to the SD memory card once an event has been set up under Event Types gt Add triggered Add scheduled gt Save stream gt Select type Select Local storage from the drop down list See System Options gt Storage gt SD Card to mount format and monitor the status and available recording space of the
53. hat explains the configuration menus Video Stream The video stream settings appear under four AXISA AXIS Q6034 Network Camera Live View Setup Help different tabs K Basic Setup Video Stream Settings 9 P s Image Audio H 264 MJPEG e Video amp Audio Image Video Stream Image Appearance A Stream Profiles Resolution 1280x720 16 9 e Audio Camera Settings E j ra Ea Compression 30 0 100 e H 264 Privacy Mask Rotate image 180 M degrees Audio Settings Video Stream e MJPEG Audio Clips Maximum frame rate Live View Config E Orana E Limited to 11 30 fps per viewer Preview gt Dome EZ 7 Include overlay image at the coordinates X 0 o J yo 0 Include date Include time OI For a preview of the image before saving select di i the Video format and click Open from under a E include text Preview at the bottom of the web page System Options Text color white M Text background color black Y A os Place text date time at top of image The pixel counter shows the number of pixels in an area of the image this can be useful in face recognition for example Use the mouse to move mm A vides format 10565 Y COE and resize the rectangle or enter the number of SS ee pixels in the Width and Height fields and click Apply When satisfied with the settings click Save Image Image Appearance Use these settings to modify the image resolution and comp
54. he AXIS 06034 from the drop down list 3 If this is the first time you access the camera see Access from the Internet on page 8 Otherwise enter your user name and password set by the administrator 4 The camera s Live View page appears in your browser AXIS Q6034 Network Camera Live View Setup Help Stream profile Motion res Playing Motion JPEG 0000 pan Left E r 1 gt Right ZOOM wide G P Tele ctrl panel Focus Near Y IRIS Close B Note The layout of the Live View page may have been customized to specific requirements Consequently some of the examples and functions featured here may differ from those displayed on your own Live View page C AXIS 06034 Accessing the Camera Access from the Internet Once connected the camera is accessible on your local network LAN To access the camera from the Internet you must configure your broadband router to allow incoming data traffic to the camera To do this enable the NAT traversal feature which will attempt to automatically configure the router to allow access to the camera This is enabled from Setup gt System Options gt Network gt TCP IP Advanced For more information please see WAT traversal port mapping for Pv4 on page 36 See also AXIS Internet Dynamic DNS Service at www axiscam net For Technical notes on this and other topics visit the Axis Support web at www axis com techsup Setting the root pass
55. he assignment of IP addresses on a network DHCP is enabled by default Although a DHCP server is mostly used to set an IP address dynamically it is also possible to use it to set a static known IP address for a particular MAC address Note DHCP should only be enabled if using dynamic IP address notification or if your DHCP server can update a DNS server which then allows you to access AXIS 06034 by name host name If DHCP is enabled and you cannot access the unit run AXIS IP Utility to search the network for connected Axis products or reset the network camera to factory default settings and then perform the installation again 34 C AXIS 06034 System Options Use the following IP address To use a static IP address for AXIS 06034 check the radio button and then make the following settings e P address Specify a unique IP address for your AXIS 06034 To check if the IP address you intend to use is available or not click the Test button e Subnet mask Specify the mask for the subnet AXIS 06034 is located on e Default router Specify the IP address of the default router gateway used for connecting devices attached to differ ent networks and network segments IPv6 Address Configuration Check the Enable IPv6 box option to enable IPv6 Other settings for IPv6 are configured in the network router Services Enable ARP Ping setting of IP address The IP address can be set using the ARP Ping method which associat
56. he field of view relative to a standard lens ina 35mm still camera expressed in degrees e g 30 For practical purposes this is the area that a lens can cover where the angle of view is determined by the focal length of the lens A wide angle lens has a short focal length and covers a wider angle of view than standard or telephoto lenses which have longer focal lengths ARP Address Resolution Protocol This protocol is used to associate an IP address to a hardware MAC address A request is broadcast on the local network to discover the MAC address for an IP address ARTPEC Axis Real Time Picture Encoder This chip is used for image compression and image processing such as conversion of raw image sensor data color correction sharpening noise filtering etc ASIC Application Specific Integrated Circuit A circuit designed for a specific application as opposed to a general purpose circuit such as a microprocessor Aspect ratio A ratio of width to height in images A common aspect ratio used for television screens and computer monitors is 4 3 High definition television HDTV uses an aspect ratio of 16 9 Autoiris DC Iris This special type of iris is electrically controlled by the camera to automatically regulate the amount of light allowed to enter Bitmap A bitmap is a data file representing a rectangular grid of pixels It defines a display space and color for each pixel or bit in the display space Thi
57. he region Only very bright objects on a dark will trigger motion detection for only a very short period background trigger motion detection Default value Low High High Avoid triggering on small objects in the video image by setting the object size level to high Use several small Motion Detection windows rather than one large window if triggers on small movements or objects are desired To reduce the number of triggers if there is a lot of movement during a short period of time select a high history level To only detect flashing light select low sensitivity In other cases a high sensitivity level is recommended Port Status Under Events gt Port Status there is a list showing the status for the camera s input and output This is for the benefit of Operators who have no access to the System Options section Example If the Normal state for a push button connected to an input is set to Open circuit as long as the button is not pressed the state is inactive If the button is pushed the state of the input changes to active Notes A multi connector cable available from Axis is required when connecting 1 0 devices to AXIS 06034 see Multi Connector Cable not included on page 42 30 C AXIS 06034 Recording List Recording List AXISA AXIS Q6034 Network Camera Live View Setup Help p Basic Settip Recording List 2 A Recording Video Audio Starttime Length Tri
58. iguration Obtain NTP server address via DHCP Check this radio button to automatically look up and use the NTP server settings as provided by DHCP Click the View button to see the current settings Use the following NTP server address To create manual settings check this radio button and enter the host name or IP address of the NTP server Host Name Configuration The network camera can be accessed using a host name instead of an IP address The host name is usually the same as the assigned DNS Name Link Local IPv4 Address This is enabled by default and assigns the network camera an additional IP address for use with uPnP M The camera can have both a Link Local IP and a static DHCP supplied IP address at the same time these will not affect each other HTTP and HTTPS The default HTTP HTTPS port numbers 80 and 443 respectively can be changed to any port within the range 1024 65535 This is useful for simple security port mapping for example NAT traversal port mapping for IPv4 A broadband router allows devices on a private network LAN to share a single connection to the Internet This is done by forwarding network traffic from the private network to the outside that is the Internet Security on the private network LAN is increased since most broadband routers are pre configured to stop attempts to access the private network LAN from the public network Internet Use NAT traversal when your network camera is located on an
59. iles between computers devices on networks Frame A frame is a complete video image In the 2 1 interlaced scanning format of the RS 170 and CCIR formats a frame is made up of two separate fields of 262 5 or 312 5 lines interlaced at 60 or 50 Hz to form a complete frame which appears at 30 or 25 Hz In video cameras with a progressive scan each frame is scanned line by line and not interlaced most are also displayed at 30 and 25 Hz Frame rate The frame rate used to describe the frequency at which a video stream is updated is measured in frames per second fps A higher frame rate is advantageous when there is movement in the video stream as it maintains image quality throughout Full duplex Transmission of data in two directions simultaneously In an audio system this would describe e g a telephone systems Half duplex also provides bi directional communication but only in one direction at a time as ina walkie talkie system See also Simplex Gain Gain is the amplification factor and the extent to which an analog amplifier boosts the strength of a signal Amplification factors are usually expressed in terms of power The decibel dB is the most common way of quantifying the 53 gain of an amplifier Gateway A gateway is a point in a network that acts as an entry point to another network In a corporate network for example a computer server acting as a gateway often also acts as a proxy server and a firewall server
60. incorrect The volume of the microphone is either too high or too low Change the volume for the micro phone in the toolbar on the Live View page Poor audio quality CPU overloaded Reduce the number of listeners and viewers and decrease the image resolution and compres sion Unsynchronized audio and video It is recommended that the camera s time setting is synchronized with an NTP Server This is enabled under System Options gt Date amp Time Distorted audio Check that the correct Audio Input source is selected under Setup gt Audio gt Source Select Microphone for the internal microphone or for a connected external microphone Select Line for a connected line in source Feedback loops Feedback loops might appear in full duplex mode Try moving the microphone or the speaker or use half duplex mode instead Storage Disk management problems Video cannot be recorded Check that the SD Card is not write protected i e Read only SD Card cannot be mounted If the SD Card cannot be mounted reformat it and then click Mount For further assistance please contact your reseller or see the support pages on the Axis website at www axis com techsup 47 C AXIS 06034 Troubleshooting LED Indicator flash routine Case Color Description Normal boot Unlit Power on sequence RFL check Amber Kernel booting System initiating Green Shows steady green for 10 seconds for
61. information about system events r information e Access Log By default the Access Log lists all failed attempts to access the camera but can be configured to list all connections to the camera whether successful or not Go to Support gt Logs amp Reports gt Configuration and select the desired level of information from the list See below for more information The Access Log is useful for various purposes such as tracking all access to the camera system analysis and troubleshooting About e Server Report Provides information about the server status and should always be included when requesting support e Parameter List Shows the unit s parameters and their current settings e Connection List Lists all clients that are currently accessing video and audio It is also used for system analysis and troubleshooting e Crash Report Generates an archive with debugging information Note that the report takes several minutes to generate Configuration From the drop down lists select the size and level of information to be added to the System Log and Access Log files The default information level for the Access Log is set to Critical amp Warnings i e failed connections However in an error situation and when requesting support set it to the highest information level Critical amp Warnings amp Info For the Log Level for Email select from the drop down list the level of information to send as email and enter the destina
62. intranet LAN and you wish to make it available from the other WAN side of a NAT router With NAT traversal properly configured all HTTP traffic to an external HTTP port in the NAT router is forwarded to the camera LAN intranet WAN internet No Broadband i NAT ISP A Yy router ZF ar 1A Internet 36 C AXIS 06034 System Options Notes e For NAT traversal to work this must be supported by the broadband router The router must also support UPn e The broadband router has many different names NAT router Network router Internet Gateway Broadband sharing device or Home firewall but the essential purpose of the device is the same p Enable Disable When enabled the network camera attempts to configure port mapping in a NAT router on your network using UPnP Note that UPnP must be enabled in the camera see System Options gt Network gt UPnP Use manually selected NAT router Select this option to manually select a NAT router and enter the IP address for the router in the field provided If a router is not manually specified the network camera automatically searches for NAT routers on your network If more than one router is found the default router is selected Alternative HTTP port Select this option to manually define an external HTTP port Enter the port number in the field provided If no port is entered here a port number is automatically selected when NA
63. ith caution Clicking this returns the camera s settings to the factory default values including the IP address PTZ Status Click the Test button to check the pan tilt zoom mechanics and camera for errors If you receive an error message contact Axis Customer Services at www axis com techsup Upgrade Server See Upgrading the firmware on page 43 39 C AXIS 06034 System Options Support Support Overview The Support Overview page provides valuable information on troubleshooting and contact information should you require technical assistance System Overview System Overview is an overview of the camera s status and settings Information that can be found here includes the camera s firmware version IP address security event and image settings and recent log items Many of the captions are also links to the proper Setup page to conveniently make adjustments in the camera s settings Logs amp Reports AXIS a AXIS Q6034 Network Camera Live View Setup Help Logs amp Reports When contacting Axis support please be sure to provide a valid sie semp Server Report with your query The Access Log is automatically 49 Audie included in the server report sedi acid atin Dome Events Information Recording List System Options Security The Server Report and Parameter List may prove useful when troubleshooting a problem or when contacting the Axis support e System Log Provides
64. ms Inc UPnP is a certification mark of the UPnP Implementers Corporation Support Should you require any technical assistance please contact your Axis reseller If your questions cannot be answered immediately your reseller will forward your queries through the appropriate channels to ensure a rapid response If you are connected to the Internet you can e download user documentation and firmware updates e find answers to resolved problems in the FAQ database Search by product category or phrases e report problems to Axis support by logging in to your private support area e visit Axis Support at www axis com techsup AXIS 06034 PTZ Network Camera User s Manual Rev 1 1 Copyright Axis Communications AB 2010 June 2010 Part no 39766 AXIS 06034 Table of contents Contents Product Description porosidad drid dia 4 Key features ini A A A O aa AA 4 HardwarecOVvervieW ie al AA See eke EA At 5 Status LEDiINGicaton zc seeds di ida 6 AXIS 18123 LED indicators 2 022 ec cede eee se E Deve eed a daa eed ea eked 6 Accessing the Camera meat A old 7 ACCESS froma BrOwWSE N niesna ea IA peas A pos 7 Acc ssstrom thes Internet fives cacti A A nee heared stelle 8 Setting the root password 2 3 succinate nay ceteris ib a E Hoare a Sa a bap eee ete ias 8 Video and Audio Streams oies c0 g eseeay RA 11 How to stteam H 264 caos sarao o idas 11 MotionJPEG DE A SA E A E E EN 11 Alternative methods of
65. n Tilt Zoom gt Controls Panel Shortcut Command Buttons can be configured to provide direct access to commands issued via the VAPIX Application Programming Interface The buttons will be displayed in the PTZ control Ctrl panel panel which is available in the Live View page by clicking the Ctrl panel button Enable Disable controls Uncheck the box options to disable the pan tilt zoom focus and iris controls Note Disabling PTZ controls will affect preset positions For example if the tilt control is disabled the camera cannot move to preset positions that require a tilt movement Control Queue The administrator can set up a queue for the PTZ controllers Once set up the PTZ Control Queue buttons appear in the Live View page offering one viewer exclusive control for a limited period of time Other users will be placed in queue 25 C AXIS 06034 Events Events Pre defined parameters known as an event or Event Type can trigger certain actions in the camera A common event type is an alarm that causes the camera to upload images Many event types use an Event Server to receive uploaded images An event that is triggered by a signal such as a door switch motion detection or system event is called a triggered event see page 27 A scheduled event runs at pre programmed times An Action refers to what happens when the event occurs This section describes how to configure the camera to perform cert
66. n detection audio detection auto tracking Advanced Gatekeeper Alarm triggers Intelligent video external input PTZ position temperature memory card full manual trigger on boot fan malfunction Alarm events e File upload via FTP HTTP and email e Notification via email HTTP and TCP e External output e PTZ position e Local storage e Play audio clip Video buffer 96 MB pre and post alarm Video access from e Camera live view web browser e Video recording to file ASF Customizable HTML pages e Windows 7 Vista XP 2000 2003 Server e DirectX 9c or higher e For other operating systems and browers see www axis com techsup Installation e AXIS Camera Management tool on CD and web based configuration management and e Configuration of backup and restore maintenance e Firmware upgrades over HTTP or FTP firmware available at www axis com General Casing IP52 rated metal casing aluminum acrylic PMMA clear dome Processors memory ARTPEC 3 256 MB RAM 128 MB Flash Battery backed up real time clock Power e High Power over Ethernet IEEE 802 3at e AXIS T8123 High PoE Midspan 1 port included 100 240 V AC e 24 34 V DC max 16 9 W 20 24 V AC max 21 8 VA Connectors e RJ 45 10BASE T 100BASE TX PoE e Multi connector for Power in 4 configurable alarm inputs and outputs Mic in max 74 mVpp line mono input max 6 2 Vpp Line mono output max 2 8 Vpp to active speaker Requires multi connector cable not included
67. n using ARP Ping Try the installation again The IP address must be set within two minutes after power has been applied to the camera Ensure the Ping length is set to 408 See the Installation Guide The camera is located on a different subnet If the IP address intended for the camera and the IP address of your computer are located on different subnets you will not be able to set the IP address Contact your network administrator to obtain an appropriate IP address The IP address is being used by another device Disconnect the camera from the network Run the Ping command In a Command DOS window type ping and the IP address of the unit If you receive Reply from lt IP address gt bytes 32 time 10 ms this means that the IP address may already be in use by another device on your network You must obtain a new IP address and reinstall the unit If you see Request timed out this means that the IP address is available for use with your camera In this case check all cabling and reinstall the unit Possible IP address conflict with another device on the same subnet The static IP address in the camera is used before the DHCP server sets a a dynamic address This means that if the same default static IP address is also used by another device there may be problems accessing the camera To avoid this set the static IP address to 0 0 0 0 The camera cannot be accessed from a browser Cannot log in Wh
68. namic microphone do not enable microphone power Microphone power will not harm the microphone if you are uncertain try switching it off and on To use a professional microphone requiring 48V phantom power you need an external power supply and a balanced unbalanced converter audio transformer in between If the sound input is too low or too high adjust the input gain for the microphone attached to the network camera Select the desired audio Encoding format G711 y law G726 or AAC Select the required Sample rate number of times per second the sound is sampled The higher the sample rate the better the audio quality and the greater the bandwidth required Changing the Bit rate changes the audio compression level and hence audio quality A higher bit rate can improve audio quality but requires more bandwidth The network camera can be configured to trigger an event if the incoming sound level rises above falls below or passes the set Alarm level Note To receive synchronized video in H 264 and audio it is recommended that the time settings in the camera and client computer are synchronized with an NTP Server This is enabled in the camera under System Options gt Date amp Time Please refer to the help pages for more information 18 C AXIS 06034 Video amp Audio Audio Output An external speaker can be connected to the Audio out connector provided by the multi connector cable not included see page 42 If
69. ndards are an evolving series each designed for a different purpose MPEG 2 MPEG 2 is the designation for a group of audio and video coding standards and is typically used to encode audio and video for broadcast signals including digital satellite and Cable TV MPEG 2 with some modifications is also the coding format used by standard commercial DVD movies MPEG 4 A video compression standard that makes good use of bandwidth and which can provide DVD quality video streams at less than 1 Mbit s Multicast Bandwidth conserving technology that reduces bandwidth usage by simultaneously delivering a single stream of information to multiple network recipients Network connectivity The physical wired or wireless and logical protocol connection of a computer network or an individual device to a network such as the Internet or a LAN NTSC National Television System Committee NTSC is the television and video standard in the United States NTSC delivers 525 lines at 60 half frames second NWay A network protocol that automatically negotiates the highest possible common transmission speed between two devices PAL Phase Alternating Line PALis the dominant television AXIS 06034 Glossary of Terms standard in Europe PAL delivers 625 lines at 50 half frames second Ping Ping is a basic network program used diagnostically to check the status of a network host or device Ping can be used to see if a parti
70. nds of the bars to steer the camera in steps Zoom bar Click a position directly on the zoom bar to zoom all the way to the new position in one movement or click the arrows at the ends of the bar to zoom in steps Focus bar Click a position directly on the focus bar to set focus at a new position in one movement or click the mitt arrows at the ends of the bar to change focus in steps Iris bar Click a position directly on the iris bar to change the degree the iris opens to in one movement or click the arrows at the ends of the bar to change the iris in steps PAN Left Right Down ZOOM Wide Tele FOCUS Near Far IRIS Close Open Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls User defined buttons can also appear in the Control panel see Contro s on page 25 prasa Select a PTZ preset position to steer the camera view to the saved position see Preset Positions Camera Home v on page 23 10 C AXIS 06034 Video and Audio Streams Video and Audio Streams The network camera provides several image and video stream formats Your requirements and the properties of your network will determine the type you use The Live View page in the network camera provides access to H 264 and Motion JPEG video streams audio streams and to the list of available stream profiles Other applications and clients can access the video and audio streams directly without going via the Live Vi
71. normal operation after restart Unlit Steady connection normal operation Hard factory Unlit Power on default RFL check Amber Steady Kernel booting Flashes Firmware restore Steady system initiating Green Shows steady green for 10 seconds for normal operation after restart Unlit Steady connection normal operation Flash upgrade Unlit Steady connection normal operation Amber Flashes Firmware upgrade Green Shows steady green for 10 seconds for normal operation after restart Unlit Steady connection normal operation No network Unlit Power on RFL check Amber Kernel booting System initiating Amber red Flashes No network Green Shows steady green for 10 seconds for normal operation after restart Unlit Steady connection normal operation AXIS DynDNS Unlit Steady connection normal operation Green Flashes DynDNS connecting Steady DynDNS connection successful Unlit Steady connection normal operation AVHS Unlit Steady connection normal operation Green Flashes Initiating Amber Flashes Connection successful Unlit Steady connection normal operation Bad Checksum Red Flashes RFL check failed See Emergency Recovery Procedure on page 43 RFL Resident Firmware Loader check is a checksum method used to ensure that the software loading and firmware startup works correctly 48 C AXIS 06034 Technical Specifications Technical
72. ork Quality can be defined as a maintained level of bandwidth low latency and no packet losses The main benefits of a QoS aware network can be summarized as e The ability to prioritize traffic and thus allow critical flows to be served before flows with lesser priority e Greater reliability in the network thanks to the control of the amount of bandwidth an application may use and thus control over bandwidth races between applications The QoS in Axis network video products marks the data packets for various types of network traffic originating from the product This makes it possible for network routers and switches to reserve a fixed amount of bandwidth for these types of traffic The network camera marks the following types of traffic e video e audio e event alarm e management network traffic 37 C AXIS 06034 System Options QoS Settings For each type of network traffic supported by your Axis network video product enter a DSCP Differentiated Services Codepoint value This value is used to mark the traffic s IP header When the marked traffic reaches a network router or switch the DSCP value in the IP header tells the router or switch the type of treatment to apply to this type of traffic for example how much bandwidth to reserve for it Note that DSCP values can be entered in decimal or hex form but saved values are always shown in decimal For more information on Quality of Service please see the Axis supp
73. ort web at www axis com techsup SMTP email Enter the host names or IP addresses and port numbers for your primary and secondary mail servers in the fields provided to enable the sending of notifications and image email messages from the camera to predefined addresses via SMTP If your mail server requires authentication check the box for Use authentication to log in to this server and enter the necessary information See the online help for more information SNMP The Simple Network Management Protocol SNMP allows remote management of network devices An SNMP community is the group of devices and management station running SNMP Community names are used to identify groups Depending on the level of security required select the version of SNMP to use SNMP v1 v2 Select either SNMP V1 that includes no security or SNMP V2c that uses very simple security The community name can be specified as a password for read or read write access to all supported SNMP objects The community is the group of network devices using SNMP The default password for the Read Community is public and the default password for the Write community is write Traps for SNMP v1 v2 Traps are used by the camera to send messages to a management system for important events or status changes If Enable traps is selected enter the email address where the trap message is to be sent as well as the Trap community that should receive the message There are four ty
74. our system it is important to consider how various settings and situations will affect performance Some factors affect the amount of bandwidth the bit rate required others can affect the frame rate and some affect both If the load on the CPU reaches ts maximum this will also affect the frame rate The following factors are among the most important to consider e High image resolutions and or lower compression levels result in larger images Bandwidth affected e Access by large numbers of Motion JPEG and or unicast H 264 clients Bandwidth affected e Simultaneous viewing of different streams resolution compression by different clients Effect on frame rate and bandwidth e Accessing both Motion JPEG and H 264 video streams simultaneously Frame rate and bandwidth affected e Heavy usage of event settings affects the camera s CPU load Frame rate affected e Heavy network utilization due to poor infrastructure Bandwidth affected e Viewing on poorly performing client PCs lowers perceived performance Frame rate affected 51 AXIS 06034 Glossary of Terms 3 Glossary of Terms ActiveX A standard that enables software components to interact with one another in a networked environment regardless of the language s used to create them web browsers may come into contact with ActiveX controls ActiveX documents and ActiveX scripts ActiveX controls are often downloaded and installed automatically as required Angle T
75. out O E s Stream Profile A Stream profile Motion JPEG vy v Live View Config Show stream profile selection Layout aaa gt Dome Windove Internet Explorer AMC ActiveX Y Other Browsers Server push Y gt Events Note QuickTime is only used with H 264 Motion JPEG will be shown with AMC in Windows A 3 Internet Explorer and with server push in other brovsers Recording List Viewer Settings gt System Options Show viewer toolbar About Enable H 264 decoder installation Show crosshair in PTZ joystick mode O Use PTZ joystick mode as default Ej Enable recording button Not applicable to AMC ActiveX Action Buttons Fj Show manual trigger button EJ Show snapshot button o Show auto tracking button O Show audio clip section Oo Show fan button Activate for 5 minutes User Defined Links Show custom link 1 Useas s Y cgi link web link Name wwwmycompany com URL http www axis com O Show custom link 2 Use as cgi link O web link Name Custom link 2 URL http O Show custom link 3 Use as cgi link O web link Name custom link 3 URL http CI show custom link 4 Ussa Y cgi link web link Name Custom link 4 URL http Output Buttons No outputs are specified Stream Profile From the Stream Profile drop down list select the stream profile to be used for the Live View page Listed are the pre programmed stream profiles as well as the ones created unde
76. pes of traps available for AXIS 06034 e Cold start e Warm start e Link up e Authentication failed SNMP v3 SNMP V3 provides encryption and secure passwords HTTPS must be enabled To use traps with SNMP v3 an SNMP v3 management application is required If the Enable SNMP v3 option is enabled provide the Initial user password Note that the initial password is activated only when HTTPS is enabled and can only be set once If HTTPS is enabled SNMP v1 and SNMP v2c should be disabled When SNMP configuration is ready click Save to use the new settings or Reset to return to the default values UPnP The network camera includes support for UPnP UPnP is enabled by default and the network camera then is automatically detected by operating systems and clients that support this protocol 38 C AXIS 06034 System Options RTP H 264 These settings are the port range IP address port number video and audio and Time To Live value to use for the video stream s in multicast H 264 format Only certain IP addresses and port numbers should be used for multicast streams For more information please see the online help Bonjour The network camera includes support for Bonjour When enabled the camera is automatically detected by operating systems and clients that support this protocol Storage SD Card The Disk Management window is used to set up and manage local storage It is used to connect memory car
77. pol version Select the EAPOL version 1 or 2 as used in your network switch Eap identity Enter the user identity maximum 16 characters associated with your certificate Private key password Enter the password maximum 16 characters for the private key Enable IEEE 802 1X Check the box to enable the IEEE 802 1X protocol Audio Support Enable audio support This option allows clients to retrieve audio streams from AXIS 06034 See also Audio Settings on page 18 for information on how to configure the audio settings Note This setting will enable disable audio globally in the camera even for configured events and profiles with audio 33 C AXIS 06034 System Options Date amp Time Current Server Time Displays the current date and time 24h clock The time can be displayed in 12h clock format in the overlay see below New Server Time Select your time zone from the drop down list If you want the server clock to automatically adjust for daylight savings time select the Automatically adjust for daylight saving time changes option Note The time zone setting only apply when the device s time is synchronized with an NTP server From the Time Mode section select the preferred method to use for setting the time e Synchronize with computer time Sets the time from the clock on your computer e Synchronize with NTP Server The camera will obtain the time from an NTP server e Set manually This option allo
78. r display in web browser The markup tells the browser how to display the page s words and images for the user HTTP Hypertext Transfer Protocol HTTP is the set of rules for exchanging files text graphic images sound video and other multimedia files on the web The HTTP protocol runs on op of the TCP IP suite of protocols Hub A network hub is used to connect multiple devices to he network The hub transmits all data to all devices connected to it whereas a switch will only transmit the data to he device it is specifically intended for IEEE 802 11 A family of standards for wireless LANs The 802 11 standard supports 1 or 2 Mbit s transmission on the 2 4 GHz band IEEE 802 116 specifies an 11 Mbit s data rate on the 2 4 GHz band while 802 11a allows up to 54 Mbit s on the 5 GHz band Image compression Image compression minimizes the file size in bytes of an image Two of the most common compressed image formats are JPEG and GIF Interlacing Interlaced video is video captured at 50 pictures known as fields per second of which every 2 consecutive fields at half height are then combined into 1 frame AXIS 06034 Glossary of Terms 3 Interlacing was developed many years ago for the analog TV world and is still used widely today It provides good results when viewing motion in standard TV pictures although there is always some degree of distortion in the image To view interlaced video on e g a comp
79. r Video amp Audio gt Stream Profiles See Stream Profiles on page 16 for more information 20 C AXIS 06034 Live View Config Default Viewer From the drop down lists select the default method for viewing video images for your browser The camera attempts to show the video images in the selected video format and viewer If this is not possible the camera overrides the settings and selects the best available combination Browser Viewer Description AMC Recommended viewer in Internet Explorer H 264 Motion JPEG QuickTime H 264 Java applet A slower imaging alternative to AMC Requires one of the following installed on the client e JVM J2SE 1 4 2 or higher e JRE J2SE 5 0 or higher Still image Displays still images only Click the Refresh button in your browser to view a new image Internet Explorer Server Push Recommended viewer for other browsers Motion JPEG QuickTime H 264 Java applet A slower imaging alternative to Server Push Motion JPEG only Other browsers Still image Displays still images only Click the Refresh button in your browser to view a new image Viewer Settings Check the Show viewer toolbar box to display the AXIS Media Control AMC or the QuickTime viewer toolbar under the video image in your browser The administrator can disable the installation of the H 264 decoder included with AXIS Media Control This is used to prevent the ins
80. ractive services such as Internet telephony RTSP Real Time Streaming Protocol RTSP is a control protocol and a starting point for negotiating transports such as RTP multicast and Unicast and for negotiating codecs RTSP can be considered a remote control for controlling the media stream delivered by a media server RTSP servers typically use RTP as the protocol for the actual transport of audio video data Router A device that determines the next network point to which a packet should be forwarded on its way to its final destination A router creates and or maintains a special routing table that stores information on how best to reach certain destinations A router is sometimes included as part of a network switch See also switch Server In general a server is a computer program that provides services to other computer programs in the same or other computers A computer running a server program is also frequently referred to as a server In practice the server may contain any number of server and client programs A web server is the computer program that supplies the requested HTML pages or files to the client browser Sharpness This is the control of fine detail within a picture This feature was originally introduced into color TV sets that used notch filter decoders This filter took away all high frequency detail in the black and white region of the picture The sharpness control attempted to put some of that det
81. ransmitting old information that will not be displayed anyway Unicast Communication between a single sender and a single receiver over a network A new connection is established for each new user URL Uniform Resource Locator An address on the network Varifocal lens A varifocal lens provides a wide range of focal lengths as opposed to a lens with a fixed focal length which only provides one VPN Virtual Private Network This creates a secure tunnel between the points within the VPN Only devices with the correct key will be able to work within the VPN The VPN network can be within a company LAN Local Area Network but different sites can also be connected over the Internet in a secure way One common use for VPN is for connecting a remote computer to the corporate network via e g a direct phone line or via the Internet VOP Video Object Plane A VOP is an image frame in an H 264 video stream There are several types of VOP An VOP is complete image frame A P VOP codes the differences between images as long as it is more efficient to do so Otherwise it codes the whole image which may also be a completely new image WAN Wide Area Network Similar to a LAN but on a larger geographical scale W LAN Wireless LAN A wireless LAN is a wireless local area network that uses radio waves as its carrier where the network connections for end users are wireless The main network structure usually
82. ression Setting the compression level affects the image quality and the amount of bandwidth required the lower the compression the higher the image quality with higher bandwidth requirements The image can also be rotated See the online help files for more information Video Stream To avoid bandwidth problems on the network the frame rate allowed to each viewer can be limited Select the Unlimited radio button option to allow the highest available frame rate or select the Limited to radio button option and axsa AXIS Q6034 Network Camera a View Sai ty enter a value 1 30 fps in the field Text date amp time overlay Overlay Settings To place an overlay image at specific coordinates check the Include overlay image at coordinates and enter the X and Y coordinates The overlay image must first be uploaded to the network camera see Overlay mage on page 17 Text date and time can also be used as an overlay Click for information on available options 14 C AXIS 06034 Video amp Audio Audio Check the Enable Audio box to enable audio in the video stream Note The Enable Audio Support option under System Options gt Security gt Audio Support must also be selected to enable sound in the product See Audio Support on page 33 Configuration settings from Video amp Audio gt Audio Settings are displayed under Current Audio Settings See Audio Settings on page 18 for more information on audio s
83. rs a powerful 18x optical and 12x digital zoom with autofocus providing crisp clear and rich detail of both zoomed in and zoomed out images e Fast pan amp Tilt With a maximum speed of 450 second and high precision low speed movement at 0 05 second AXIS 06034 can follow a walking person at a distance of 400 m 1300 ft and pan tilt to any preset in less than 1 5 seconds e Advanced Gatekeeper functionality The Advanced Gatekeeper functionality enables the camera to automatically pan tilt and zoom in when there is activity in the scene and to return to a pre determined position after a preset time e Multiple H 264 and Motion JPEG streams AXIS 06034 offers the most efficient video compression format H 264 MPEG 4 Part 10 AVC which saves up to 80 in bandwidth and storage use compared with Motion JPEG without compromising image quality The camera also supports Motion JPEG for increased flexibility AXIS Q6034 supports simultaneous individually configured streams in HDTV 720p e Local storage The camera comes with a built in slot for an SD SDHC memory card enabling several days of recordings to be stored locally without any external equipment e Progressive scan Progressive scan provides full resolution images of moving objects without distortion e Advanced security and network management AXIS 06034 offers the highest degree of security including HTTPS encrypted video streams without affecting performance and IPv6 support in addition
84. rtpu lt ip gt axis media media amp e Unicast via RTSP axrtsp lt ip gt axis media media amp e Unicast via RTSP tunneled via HTTP axrtsphttp lt ip gt axis media media amp e Multicast axrtpm lt ip gt axis media media amp e To access the video stream from QuickTime the following paths can be used e rtsp lt ip gt axis media media amp e rtsp lt ip gt axis media media 3gp e The network camera supports QuickTime 6 5 1 and later e QuickTime adds latency to the video and audio stream up to 3 seconds e t may be possible to use other players to view the H 264 stream using the paths above although Axis does not guarantee this e lt ip gt IP address Accessing audio streams The Live View page provides access to audio through AXIS Media Control in addition audio can be accessed in the following ways VAPIX Audio can be accessed through the VAPIX Application Programming Interface API For more information visit http www axis com techsup QuickTime and Windows Media Player Simplex audio can be accessed via QuickTime and Windows Media Player by using the same paths as for video streams see above QuickTime supports G 711 and AAC audio encoding Java applet The Java applet supports simplex audio with G 711 encoding 12 C AXIS Q6034 Setup Tools Setup Tools AXIS 06034 can be configured by users with administrator or operator rights Click Setup in the top right hand corner of the
85. s Configure the exposure settings to suit the image quality requirements in relation to lighting frame rate and bandwidth considerations Exposure control This setting is used to adapt to the amount or type of light used Automatic is the default setting and can be used in most situations The shutter speed is automatically set to produce optimum image quality Use Manual if you have special requirements for the exposure settings Max exposure time Select the maximum exposure time from the drop down list Increasing the exposure time will improve image quality but may decrease the frame rate There may also be an increase in motion blur Selecting the Allow slow shutter option decreases the shutter speed in low light to improve image brightness Enable Backlight compensation Enable this option if a bright spot of light for example a light bulb causes other areas in the image to appear too dark Exposure zones This setting determines which part of the image is used to calculate the exposure For most situations the Auto settings can be used 16 C AXIS 06034 Video amp Audio IR cut filter Set the IR cut filter to Off to allow the camera to see infrared light it increases the light sensitivity for example at night The image is shown in black amp white when the IR cut filter is off Set to Auto to automatically switch between On and Off according to the lighting conditions Max gain Measured in decibels d
86. s between the network camera and the client computer but only in one direction at a time You must actively transmit receive sound using the Talk Listen button available in the Live View page see AX S Media Control toolbar on page 9 In Push To Talk mode click and hold the button to speak and release it when finished speaking In Toggle mode click once to switch between speaking and listening Note The Talk Listen button mode is configured from the Audio tab in the AMC control panel see AX S Media Con trol AMC on page 12 e Simplex Network Camera speaker only Audio is transmitted from the client to AXIS 06034 and played by the speaker connected to the camera To send audio the Talk and Microphone buttons in the AMC toolbar must both be enabled Click either button to stop audio transmission e Simplex Network Camera microphone only Audio captured by the microphone connected to the network camera is transmitted from the camera to one or more clients Audio Input An external microphone or a line source can be connected to the Audio in connector provided by the multi connector cable not included see page 42 The audio Source must be set to Microphone or Line depending on the connected device The Enable microphone power option provides DC power for an external microphone If using a small electret condenser microphone such as a clip on microphone or a computer microphone enable this option Note To use a high impedance dy
87. s not possible to multicast over the Internet for example Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections AXIS Media Control negotiates with the camera to determine the transport protocol to use The order of priority listed in the AMC Control Panel can be changed and the options disabled to suit specific requirements Important H 264 and AAC are licensed technologies The network camera includes one H 264 viewing client license and one AAC audio client license Installing additional unlicensed copies of the clients is prohibited To purchase additional licenses contact your Axis reseller Motion JPEG This format uses standard JPEG still images for the video stream These images are then displayed and updated at a rate sufficient to create a stream that shows constantly updated motion The Motion JPEG stream uses considerable amounts of bandwidth but provides excellent image quality and access to every image contained in the stream The recommended method of accessing Motion JPEG live video from the network camera is to use the AXIS Media Control in Internet Explorer in Windows 11 C AXIS 06034 Video and Audio Streams AXIS Media Control AMC A AXIS Media Control AXIS Media Control AMC in Internet Explorer in Windows is the H 264 Video Aldo PTZ Recording recommended method of accessing live video from the network camera General Ne
88. s type of image is known as a raster graphic GIFs and JPEGs are examples of image file types that contain bitmaps Because a bitmap uses this fixed raster method it cannot easily be rescaled without losing definition Conversely a vector graphic image uses geometrical shapes to represent the image and can thus be quickly rescaled Bit rate The bit rate in kbit s or Mbit s is often referred to as speed but actually defines the number of bits time unit and not distance time unit Bonjour Also known as zero configuration networking Bonjour enables devices to automatically discover each other on a network without having to enter IP addresses or configure DNS servers Bonjour is a trademark of Apple Computer Inc Broadband In network engineering terms this describes transmission methods where two or more signals share the same carrier In more popular terminology broadband is taken to mean high speed data transmission CCD Charged Coupled Device This light sensitive image 52 device used in many digital cameras is a large integrated circuit that contains hundreds of thousands of photo sites pixels that convert light energy into electronic signals Its size is measured diagonally and can be 1 4 1 3 1 2 or 2 3 CGI Common Gateway Interface A specification for communication between a web server and other CGI programs For example a HTML page that contains a form might use a CGI program to process the
89. sible Authentication Protocol Transport Layer Security The certificates are provided by an Certification Authority CA You need e a CAcertificate to validate the identity of the authentication server e aCA signed client certificate and a private key to authenticate the network device To allow the network device to access a network protected by IEEE 802 1X Obtain a CA certificate a client certificate and a client private key contact your network administrator 2 Go to Setup gt System Options gt Security gt IEEE 802 1X and upload the CA certificate the client certificate and the client private key 3 Under Settings select the EAPOL version provide your EAP identity and private key password Check the box to enable IEEE 802 1X and click Save Certificates CA Certificate The CA certificate is used to validate the identity of the authentication server Enter the path to the certificate directly or locate the file using the Browse button Then click Upload To remove a certificate click Remove Client Certificate Client private key The client certificate and private key are used to authenticate the network device They can be uploaded as separate files or in one combined file e g a PFX file or a PEM file Use the Client private key field if uploading one combined file For each file enter the path to the file or locate the file using the Browse button Then click Upload To remove a file click Remove Settings Ea
90. ssion Control Protocol TCP is used along with the Internet Protocol IP to transmit data as packets between computers over the network While IP takes care of the actual packet delivery TCP keeps track of the individual packets that the communication e g requested a web page file is divided into and when all packets have arrived at their destination it reassembles them to re form the complete file TCP is a connection oriented protocol which means that a connection is established between the two end points and is 56 maintained until the data has been successfully exchanged between the communicating applications Telnet Telnet is a simple method with which to access another network device e g a computer The HTTP protocol and the FTP protocols allow you to request specific files from remote computers but do not allow you logon as a user of that computer With Telnet you log on as a regular user with whatever privileges you may have been granted for specific applications and data residing on that computer UDP User Datagram Protocol UDP is a communications protocol that offers limited service for exchanging data in a network that uses the Internet Protocol IP UDP is an alternative to the Transmission Control Protocol TCP The advantage of UDP is that it is not required to deliver all data and may drop network packets when there is e g network congestion This is suitable for live video as there is no point in re t
91. t is to be ignored Note that movement in an area blocked by a privacy mask is always ignored To create an exclude area click Add area The area the blue rectangle can be resized and moved to the desired position Enter a descriptive name and click Save To enable or disable an area click the name of the area and click Enable Disable 23 C AXIS 06034 PTZ Pan Tilt Zoom Max Limits The pan and tilt limits restrict the area where auto tracking is allowed This may prove useful for example to avoid tracking birds in the sky Click Enable Tilt Limit and Enable Pan Limit to enable the pan and tilt limits respectively Top view Auto tracking allowed Ne Pan Limit Start Pan Limit End 90 90 90 __ Pan Limit End Pan Limit Start 180 180 180 180 Guard Tour A guard tour displays the video stream from different preset positions one by one in a pre determined order or randomly and for configurable time periods The guard tour will keep running after the user has logged off or closed the browser Once a preset position has been set and added to the guard tour the following settings can be made e Pause between runs e Move Speed sets the speed of the Pan Tilt movements to the preset position e View Time in seconds or minutes e View Order or Random You can add modify and remove guard tours from the Guard Tour web page For more information see the online help Q
92. tallation of unlicensed copies Further decoder licenses can be purchased from your Axis reseller Enable Show crosshair in PTZ joystick mode and a cross will indicate the center of the image in PTZ joystick mode Check Use PTZ joystick mode as default to enable joystick mode The mode can be changed temporarily from the PTZ control panel Check Enable recording button to enable recording from the Live View page The recordings are saved to the location specified in the AMC Control Panel see AX S Media Control AMC on page 12 Action Buttons Check the boxes to display the action buttons in the Live View page The manual trigger button can be used to manually trigger and stop an event See Events on page 26 The snapshot button can be used to save a snapshot from the video stream This button is mainly intended for use with browsers other than Internet Explorer or when not using AXIS Media Control to view the video stream AXIS Media Control for Internet Explorer has its own snapshot button The Show auto tracking button in the Live View page Stop Start Auto Track manually stops and starts the auto tracking feature The Show audio clip section is a drop down box and Play button that appear in the Live View page when enabled They allow users to play a pre recorded audio clip from the camera Go to Video amp Audio gt Audio Clips to work with the audio clips See Audio Clips on page 19 The fan button is used to manually start th
93. ter a descriptive Name for the event such as Door open Set the Priority High Normal or Low Set the Respond to Trigger parameters to define when the event is active for example after office hours Select the Input ports alternative from the Triggered by drop down list and specify the state active inactive or change that the input must enter for the event to be triggered 6 Set the When Triggered parameters that is define what the camera will do if the door is opened To upload images select Save stream and enter the required information See Save stream on page 27 NM 2 ONS 7 Click OK to save the event in the Event Types list Please see the online help for descriptions of each available option Notes Up to 10 event types can be configured in the camera and up to three of these can be configured to upload images File names can be formatted according to specific requirements See File Naming amp Date Time Formats in the online help Save stream To upload images to an FTP or HTTP server save the video stream to the local storage card or to send images by email check the Save stream box Image frequency Set the image frequency to a desired frame rate The frame rate will be the best possible but might not be as high as specified especially if uploading via a slow connection Pre and post trigger buffers This function is very useful when checking to see what happened immediately before and or after a trigger
94. the password directly viaanu nencrypted connection enter The pazsvord for the pre configured administrator root must ba changed the password here If the password for root is lost the product must be reset to the factory default settings by pressing the button located in the product s casing Please see the user documentation for more information To set the password via a standard HTTP connection enter it directly in the first dialog shown above To set the password via an encrypted HTTPS connection follow these steps 1 Click Create self signed certificate 2 Provide the requested information and click OK The certificate is created and the password can now be set securely All traffic to and from the network camera is encrypted from this point on 3 Enter a password and then re enter to confirm the spelling Click OK The password has now been configured e The default administrator user name root is permanent and cannot be deleted e If the password for root is lost the camera must be reset to the factory default settings See page 41 e f prompted click Yes to install AXIS Media Control which allows viewing of the video stream in Internet Explorer You will need administrator rights on the computer to do this If using Windows 7 or Windows Vista you must also run Internet Explorer as administrator right click the Internet Explorer icon and select Run as administrator C AXIS 06034 Accessing the Camera Th
95. the sound from the speaker is too low or too high adjust the output gain for the active speaker attached to the network camera When satisfied with the settings click Save or click Reset to revert to previously saved settings Audio Clips An audio clip is a sound file that can be played when an event occurs it can be played manually from the Live View page Audio clips can be recorded by a connected microphone or uploaded to the device Add a new audio clip To add an audio clip go to Video amp Audio gt Audio Clips and click Add The dialog expands with three choices Record Upload and Location Record To record a clip using the microphone 1 Select the Record radio button 2 Enter a descriptive Name 3 If the recording should start after some seconds upon clicking the Record button enter the number of seconds and the duration of the recording 4 Click Record to start the recording Note If audio quality is not satisfactory try adjusting the Input gain under Audio Settings Upload a sound file To upload a file from a local hard drive or network disk select the Upload radio button Click the Browse button and navigate to the desired file and click Upload To specify a file location select the Location radio button and enter the Name and Location Click Add clip 19 AXIS 06034 Live View Config Live View Config Layout AXIS a AXIS Q6034 Network Camera Live View Setup Help ER Live View Lay
96. this button to stop sending audio to the network camera Use the slider to control the volume of the speakers and the microphone Half duplex mode Q The Talk Listen button is used to switch between sending and receiving audio The button can be config ured from the Audio tab in the AMC Control panel e Push To Talk mode Click and hold the button to talk send release the button to listen e Toggle mode Click once to switch between talking and listening Simplex Network Camera speaker only mode To send audio the Talk and Microphone buttons must both be enabled Click either button to stop audio transmission Pan Tilt Zoom controls The Live View page also displays Pan Tilt Zoom PTZ controls The administrator can enable disable controls for specified users under System Options gt Security gt Users With the PTZ Control Queue enabled the time each user is in control of the PTZ settings is limited Click the buttons to request or release control of the PTZ controls The PTZ Control Queue is set up under PTZ gt Control Queue Click the Emulate joystick mode button and click in the image to move the camera view in the direction of the O mouse pointer O Click the Center mode button and click on a position in the image to center the camera view on that position Up Pan and Tilt bars Click a position directly on the bar to steer the camera view directly to the new position in one smooth movement or click on the arrows at the e
97. tion email address 40 C AXIS 06034 About Advanced Scripting Scripting is an advanced function that enables you to customize and use scripts Caution Incorrect scripting may cause unexpected behavior or even cause loss of contact with the unit If a script does cause problems reset the unit to its factory default settings A backup file may be of use to return the unit to its latest configuration Axis strongly recommends that you do not use this function unless you understand the consequences Note that Axis support does not provide assistance for problems with customized scripts For more information please visit the Video developer pages at www axis com developer File Upload Files e g web pages and images can be upload to AXIS Q6034 and used as custom settings Uploaded files are accessed through http lt ip address gt local lt user gt lt file name gt where lt user gt is the selected user access group viewer operator or administrator for the uploaded file Plain Config Plain Config is for the advanced user with experience of Axis network camera configuration All parameters can be set and modified from this page Help is available from the standard help pages About Here you can find basic information about your network camera You can also view third party software licenses Resetting to Factory Default Settings To reset the camera to the original factory default settings go to the System
98. to IPv4 IPv6 is a requirement in many large installations C AXIS 06034 Product Description Hardware overview Part number P N amp Serial number S N The serial number may be required during installation Multi connector Network connector High PoE SD card slot Status LED Power button Control button Network connector RJ 45 Ethernet connector Supports High Power over Ethernet Use the AXIS T8123 Midspan included Shielded cables should be used to comply with EMC Control button The contro button is used for e Connecting to an AXIS Video Hosting System service see page 34 To connect press and hold the button until the Status LED flashes green e Connecting to AXIS Internet Dynamic DNS Service see page 35 To connect press the button once e Restoring the camera to factory default settings see Resetting to Factory Default Settings on page 41 Power button Press the button to temporarily power camera when dome cover is removed The power button is also used with the control button to restore the camera to the factory default settings see Aesetting to Factory Default Settings on page 41 Serial number label Part number P N and Serial number S N The serial number may be required during installation Multi connector Terminal connector for connection of external equipment e Audio equipment e input output 1 0 devices e AC DC power supply C AXIS 06034
99. tor Cable not included 0 0 cece cece eee eee eee eee e eee eee ene eebaeees 42 ThOUBIESHOGtING 24 Sag bo Seek E Sk ee ae do Sa A ao SE CEA Gg 43 Checking the firmwares sc cui ehiet needa tus ta Pa bo wegen es 43 Upgrading th TIMA En vicina A Soave A A ale eats ee 43 Symptoms possible causes and remedial action 2 0 c cece eee nee eee eee eee 45 Technical Specifications a mnis A Ca tne Th Se ea ee eae ae ies hae te 49 G ne ral performance considerations 2 a ss 00 npin e eA A ee wens 51 GLOSSARY OETEMS da A A a ody bbe 52 dE sii ii a A Oh A ed see da a LE Seda ia 58 C AXIS 06034 Product Description Product Description This manual applies to the AXIS 06034 PTZ Network Camera Key features e HDTV 720p and H 264 AXIS 06034 offers HDTV 720p in compliance with SMPTE 296M standard of 1280 x 720 pixel HDTV resolution full frame rate high color fidelity and a 16 9 format NETWORRAVIDEO e P52 rated AXIS 06034 offers IP51 rated protection against dust and dripping water e High PoE Power over Ethernet AXIS 06034 can be powered through High PoE which simplifies installation since only one cable is needed for carrying power as well as video and pan tilt zoom controls With High PoE the camera can operate even during a power failure as the network can be connected to an Uninterruptible Power Supply UPS A High PoE midspan is supplied with the camera e 18x optical zoom with autofocus AXIS 06034 offe
100. twork Streaming Snapshot MPEG 4 5 a A A AXIS Media Control The AMC Control Panel can be used to configure various video and audio a Copyright 2004 2009 Axis Communications AB settings Please see the AXIS Media Control User s Manual for more Version 5 08 information Versions Item Version The AMC Control Panel is automatically installed on first use after which Media Control 5 8 2 0 x Audio Component 2 2 3 0 it can be configured Open the AMC Control Panel from RTP Source Filter 27 2 0 MPEG 2 HTTP Source Filter 1 3 3 1 MPEG 4 Video Decoder e i H 264 Video Decoder Windows Control Panel from the Start menu M dion ISEE Veter Decor H 7 H i AAC Audio Decoder e Alternatively right click the video image in Internet Explorer and File Writer click Settings Overlay Mixer Filter View License View User s Manual Alternative methods of accessing the video stream You can also access video images from the network camera in the following ways e Motion JPEG server push if supported by the client Firefox for example This option maintains an open HTTP con nection to the browser and sends data as and when required for as long as required e Still JPEG images in a browser Enter the path http lt ip gt axis cgi jpg image cgi e Windows Media Player This requires AXIS Media Control and the H 264 decoder to be installed The paths that can be used are listed below in the order of preference e Unicast via RTP ax
101. ty rights relating to technology embodied in the product described in this document In particular and without limitation these intellectual property rights may include one or more of the patents listed at http www axis com patent htm and one or more additional patents or pending patent applications in the US and other countries This product contains licensed third party software See the menu item About in the product s user interface for more information This product contains source code copyright Apple Computer Inc under the terms of Apple Public Source License 2 0 see http www opensource apple com apsl The source code is available from http developer apple com darwin projects bonjour Equipment Modifications This equipment must be installed and used in strict accordance with the instructions given in the user documentation This equipment contains no user serviceable components Unauthorized equipment changes or modifications will invalidate all applicable regulatory certifications and approvals Trademark Acknowledgments Apple Boa Bonjour Ethernet Internet Explorer Linux Microsoft Mozilla Netscape Navigator OS 2 Real QuickTime UNIX Windows WWW are registered trademarks of the respective holders Java and all Java based trademarks and logos are trademarks or registered trademarks of Sun Microsystems Inc in the United States and other countries Axis Communications AB is independent of Sun Microsyste
102. ulti connector cable available from Axis is required when connecting I O devices to AXIS 06034 see Multi Connector Cable not included on page 42 22 C AXIS 06034 PTZ Pan Tilt Zoom PTZ Pan Tilt Zoom Preset Positions A preset position is a pre defined camera view that can be used to quickly steer the camera to a specific location EE Video amp Audio AXIS Q6034 Network Camera Live View Setup Help Preset Positions 12 Live View Config From Preset Position Setup use the Pan ne eee ae Tilt and Zoom PTZ controls to steer the Preset Positions ae camera view to the required position ey When satisfied with the camera s position enter a descriptive name and click Add mr Events i The camera position iris and focus energe settings are then saved as a preset About a position PAN Lae n The position can be assumed at any time zoon wa by selecting the preset s name from the roos nee Available positions drop down list Preset positions can be selected from the Live View page from Event Types Guard Tour and from Gatekeeper One position can be set as the Home position which is readily accessible by clicking the Home button in both the Preset Positions window and the Live View window This name will have H added for example Entrance H AXIS Q6034 can also be configured to return to the Home position when the camera has been inactive for a specified length of time
103. ure the default router settings Problems with the H 264 format No H 264 displayed in the Check that the correct network interface is selected in the AMC Control Panel streaming tab client Check that the relevant H 264 connection methods are enabled in the AMC Control Panel streaming tab In the AMC Control Panel select the H 264 tab and click the button Set to default H 264 decoder No multicast H 264 displayed in the cli ent Check with your network administrator that the multicast addresses used by the camera are valid for your network Check with your network administrator to see if there is a firewall preventing viewing Multicast H 264 only accessible by local clients Check if your router supports multicasting or if the router settings between the client and the server need to be configured The TTL Time To Live value may need to be increased Poor rendering of H 264 images Color depth set incorrectly on clients Set to 16 bit or 32 bit color If text overlays are blurred or if there are other rendering problems you may need to enable Advanced Video Rendering from the H 264 tab in the AMC control panel Ensure that your graphics card is using the latest device driver The latest drivers can usually be downloaded from the manufacturer s web site Color saturation is different in H 264 and Motion JPEG Modify the settings for your graphics adapter Please see the adapt
104. uses cables Web server A web server is a program which allows web browsers to retrieve files from computers connected to the Internet The web server listens for requests from web browsers and upon receiving a request for a file sends it back to the browser The primary function of a web server is to serve pages to other remote computers consequently it needs to be installed on a computer that is permanently connected to the Internet It also controls access to the server whilst monitoring and logging AXIS 06034 Glossary of Terms 3 server access statistics WEP Wireless Equivalent Privacy A wireless security protocol specified in the IEEE 802 11 standard which is designed to provide a wireless local area network WLAN with a level of security and privacy comparable to that usually expected of a wired LAN Security is at two different levels 40 bit and 128 bit encryption The higher the bit number the more secure the encryption WPA PSK Wi Fi Protected Access Pre Shared Key This wireless encryption method uses a pre shared key PSK for key management Keys can usually be entered as manual hex values as hexadecimal characters or as a Passphrase WPA PSK provides a greater degree of security than WEP Zoom lens A zoom lens can be moved zoomed to enlarge the view of an object to show more detail 57 AXIS 06034 Index Index A Action Buttons 9 21 Active Inactive 22 Administrator 13
105. ut voltage error Green Camera connected normal behavior AC input Steady green AC power connected AXIS 06034 Accessing the Camera Accessing the Camera To install the AXIS Q6034 PTZ Network Camera refer to the Installation Guide supplied with your product The network camera can be used with most operating systems and browsers The recommended browsers are Internet Explorer with Windows Safari with Macintosh and Firefox with other operating systems For more information see 7echnica Specifications on page 49 Notes e To view streaming video in Internet Explorer set your browser to allow ActiveX controls and install AXIS Media Control AMC on your workstation e QuickTime is also supported for viewing H 264 streams and for audio e If your computer restricts the use of additional software components the camera can be configured to use a Java applet for viewing Motion JPEG e The network camera includes one 1 H 264 decoder license for viewing video streams and 1 AAC audio license These licenses are automatically installed with AMC The administrator can disable the installation of the decoders to prevent installation of unlicensed copies Access from a browser 1 Start a browser Internet Explorer Firefox Safari 2 Enter the IP address or host name of the camera in the Location Address field of your browser To access the camera from a Macintosh computer Mac OSX click on the Bonjour tab and select t
106. uter monitor the video must first be de interlaced to produce progressive video which consists of complete images one after the other at 25 frames per second See also Progressive scan IP Internet Protocol The Internet Protocol is a method transmitting data over a network Data to be sent is divided into individual and completely independent packets Each computer or host on the Internet has at least one address that uniquely identifies it from all others and each data packet contains both the sender s address and the receiver s address The Internet Protocol ensures that the data packets all arrive at the intended address As IP is a connectionless protocol which means that there is no established connection between the communication end points packets can be sent via different routes and do not need to arrive at the destination in the correct order Once the data packets have arrived at the correct destination another protocol Transmission Control Protocol TCP puts them in the right order See also 7CP IP Address An IP address is simply an address on an IP network used by a computer device connected to that network IP addresses allow all the connected computers devices to find each other and to pass data back and forth To avoid conflicts each IP address on any given network must be unique An IP address can be assigned as fixed so that it does not change or it can be assigned dynamically and automatically
107. which case it is generally taken to mean an algorithm or computer program for reducing the size of large files and programs Compression See mage compression DC Iris Autoiris This special type of iris is electrically controlled by the camera to automatically regulate the amount of light allowed to enter DHCP Dynamic Host Configuration Protocol DHCP is a protocol that lets network administrators automate and centrally manage the assignment of Internet Protocol IP addresses to network devices in a network DHCP uses the concept of a lease or amount of time that a given IP address will be valid for a computer The lease time can vary depending on how long a user is likely to require the network connection at a particular location DHCP also supports static addresses for e g computers running web servers which need a permanent IP address DNS Domain Name System DNS is used to locate and translate Internet domain names into IP Internet Protocol addresses A domain name is a meaningful and easy to remember name for an Internet address For example the domain name www example com is much easier to AXIS 06034 Glossary of Terms remember than 192 0 34 166 The translation tables for domain names are contained in Domain name servers Domain Server Domains can also be used by organizations who wish to centralize the management of their Windows computers Each user within a domain has an account that
108. word To gain access to the product you must set the password for the default administrator user root This is done in the Configure Root Password dialog which appears when the network camera is accessed for the first time To prevent network eavesdropping the root password can be set via an encrypted HTTPS connection which requires an HTTPS certificate Note HTTPS Hypertext Transfer Protocol over SSL is a protocol used to encrypt traffic between web browsers and servers The HTTPS certificate ensures encrypted exchange of information AXIS a Create Certificate Secure configuration of the root password via HTTPS requires a self signed To create an HTTPS connection Create self signed certificate click this button Configure Root Password reat name pe Create Self Signed Certificate 9 Password l Common name 10 92 25 211 Confirm password Validity 365 days The name of the entity to be certified i e the IP address or product The password for the pre coffigured administrator roc oK Cancel before the product can be used Once the certificate is created this page will close and you vil Configure Root Password using HTTPS If the password for root is loft the product must be r configure the root password via HTTPS settings by pressing the button located in the produc user documentation for morg information Password User name root R Confirm password oK To configure
109. ws you to manually set the time and date Note If using a host name for the NTP server a DNS server must be configured under TCP IP settings See Basic TCP IP Settings below Date amp Time Format Used in Image Specify the formats for the date and time 12h or 24h displayed in the video streams Use the predefined formats or use your own custom date and time formats See File Naming amp Date Time Formats in the online help for information on how to create your own date and time formats Network Basic TCP IP Settings AXIS 06034 supports both IP version 4 and IP version 6 Both versions may be enabled simultaneously and at least one version must always be enabled When using IPv4 the IP address for the camera can be set automatically via DHCP or a static IP address can be set manually If IPv6 is enabled the network camera receives an IP address according to the configuration in the network router There are also options for using AXIS Internet Dynamic DNS Service and AVHS AXIS Video Hosting System For more information on setting the IP address please refer to the Installation Guide supplied with the product Network Settings Click View for an overview of the IP configuration of the network camera IPv4 Address Configuration Check the Enable IPv4 box option to enable Pv4 Obtain IP address via DHCP Dynamic Host Configuration Protocol DHCP is a protocol that lets network administrators centrally manage and automate t
110. xisting stream profile click Modify and change the settings as above The original settings for the pre programmed profiles can always be restored by clicking Restore e To remove a stream profile click Remove Pre programmed profiles cannot be removed Camera Settings This page provides access to the advanced image settings for AXIS 06034 Image Appearance Color level Select an appropriate level by entering a value in the range 0 100 Lower values mean less color saturation whilst the value 100 gives maximum color saturation Brightness The image brightness can be adjusted in the range 0 100 where a higher value produces a brighter image Sharpness Controls the amount of sharpening applied to the image A sharper image might increase image noise especially in low light conditions A lower setting reduces image noise but the image would be less sharp White Balance White balance is used to compensate for the different colors present in different light sources to make the colors in the image appear the same AXIS 06034 can be set to automatically identify the light source and compensate for its color Alternatively the type of light source can be manually selected from the drop down list Please see the online help files for a description of each available setting Wide Dynamic Range Wide dynamic range can improve the exposure when there is considerable contrast between light and dark areas in the image Exposure Setting

USER`S MANUAL - Network Webcams

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