Panel User Manual - Vintage Security
Contents
1. C paner AcHt 5 kt mno 7 pars Stuy YX wxyz Clear QUICK EXIT DISARM PHOTOS When you disarm the system from the panel the built in IQ Camera will automatically take a photograph and store it in your Camera App along with the date time the panel was disarmed and user name Note If an invalid user code was attempted the system will log this as well QUICK EXIT STAY MODE ONLY Need to grab the paper Let the dog out Head to work early and dont want to wake those asleep When the system is armed press Quick Exit for a 120 second period where you can open doors without deactivating the system ALARM PHOTOS If your alarm is triggered the panel will take a photograph and save it in Alarm Photos inside your Camera App QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 10 OF 32 Last updated 6 3 15 All rights reserved N WEATHER olsys WEATHER FIND IT The second icon on the home screen is for weather To aN e TODAY S FORECAST Today s forecast is displayed on the weather icon with a graphical representation of expected precipitation as well as the High and Low temperatures for the day PRECIPITATION LOCATION The forecasted precipitation will be depicted visually on the panel and will change based on the day s outlook 0 vba KSS lt lt r via Q P D hy P 7 oy d m a 4 SUNNY PARTLY SUNNY MOSTLY SUNNY MOSTLY CLOUDY gt GEE D a l2. D Term This Agreement is effective until terminated You may terminate this Agreement by ceasing use of the Software Qolsys may terminate this Agreement if You breach any of these terms and conditions Upon termination of this Agreement for any reason You agree to cease use of the Software All provisions of this Agreement relating to i disclaimer of warranties ii limitations on liability remedies and damages and iii Qolsys proprietary rights shall survive termination of this agreement E Limited warranty Please refer to our website www golsys com for the latest Warranty and Return Policy applicable to this product F Limitation of liability Qolsyss sole obligation or liability under this agreement is the repair or replacement of nonconforming Products and or Software according to the limited warranty referenced above In no event will Qolsys be liable for damages whether consequential incidental or indirect nor for loss of data loss of profits or lost savings arising from use or inability to use the Product or Software or documentation even if Qolsys has been advised of the possibility of such damages nor for any claim by any third party G General Any materials provided to You by Qolsys shall not be exported or reexported in violation of any export provisions of the USA or any other applicable jurisdiction Any attempt to sublicense assign or transfer any of the rights duties or obligations hereunder shall be void This
3. N QUALITY OF SY oc A JNNA E USER MANUAL ABOUT THIS DOCUMENT This document describes the user interface and controls for the Qolsys IQ Panel a Smart home control and automation system Within these pages you will find how to enable and simplify home security home control energy management home healthcare and other services The IQ Panel uses wireless technology to communicate with a broad set of wireless peripherals and sensors and can also communicate with your security and home control providers monitoring and safety systems your smart phone and remote access from your personal computer If you have questions about the use features or any aspect of this product please consult your security and home control dealer or visit http Qolsys com Qolsys Inc proprietary Reproduction without permission is not permitted CERTIFICATION K Intertek Document IQPANEL UM 06 15 Revision Date 6 3 15 Software Version 1 4 3 Qolsys Part QS 9004 VRZ QS 9004 VRZ Verizon CDMA QS9014 840 00 00 Verizon CDMA QS9014 840 00 02 AT amp T HSPA QS9014 124 00 04 Rogers HSPA QS9014 484 00 06 Telefonica HSPA Conforms to UL Std 1023 985 amp 1635 Certified to ULC Std C1023 amp S545 IQ PANEL INTRODUCTION Yolsys ALL IN ONE ALWAYS CONNECTED Oane june 03 2014 CONGRATULATIONS Wed like to thank you for making the decision to purchase the IQ Panel We hope youll enjoy using it a
4. photos as well as a settings button PREVIEW Touch photo to preview A E _ aie 2 EN l h R Ta F i n Ke we Bs e a A To preview a photo touch the picture from the photo frame app It will expand to full screen You can use the arrows to view the next or previous image touch the trash can to delete an image or go back to the Photo Frame Menu CONTACT US DISPLAY TYPE Tapping the Settings icon will allow you to customize your photo frame experience with preferences like duration effects and display type pe settings Choose a display type for your photo TRANSITION EFFECTS F frame You can opt to turn it off Duration O completely scroll through pre loaded Each photo frame image will display for 1 minute i a images or view a weather clock Effect Fade to Black between photo frame images Shuffle K Randomly sort photo frame images DISPLAY OPTIONS Photo Frame Display Type When touchscreen is inactive the display is Photo Frame Weather Clock Photo Frame Start Time QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 17 OF 32 Last updated 6 3 15 All rights reserved PHOTO FRAME Jolsys ADDING PHOTOS FIND IT 1 Insert an SD Card into your computer We recommend using a class 4 or higher SDHC card with 4gb 16gb storage space 2 Open the SD Card folder and create a new folder called Photos 3 Located the new
5. Agreement shall be governed by and interpreted under the laws of the State of California United States of America without regard to conflicts of law provisions You hereby consent to the exclusive jurisdiction of the state and federal courts located in Santa Clara County California to resolve any disputes arising under or in connection with this Agreement with venue in Santa Clara County California H Acknowledgment You acknowledge that You have read and understand this agreement and agree to be bound by its terms You further agree that this agreement is the complete and exclusive statement of the agreement between You and Qolsys and supersedes any proposal or prior agreement oral or written and any other communication relating to the subject matter of this agreement Intended use Use the Product for its intended use only refer to the data sheet and user documentation Any use other than the Product s intended use will void any applicable warranties For the latest Product information contact your local vendor or visit us online at www golsys com J FCC compliance Changes or modifications not expressly approved by Qolsys can void the users authority to operate the Product This Product has been tested and found to comply with FCC Rules This Product generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However
6. HARDWARE When a Smoke or Carbon Monoxide detector is triggered or The built in microphone on the front of someone taps the Fire panic on the IQ Panel the panel and the dedicated Two Way The alarm sounds with the Fire siren and then activates the Voice speaker on the side of the panel Two Way Voice microphone and speaker if available activate after a connection to the monitoring station has been made AUXILIARY T When you press an IQ Pendant or trigger an Auxiliary Da C z _ emergency from the IQ Panel p ee o The alarm sounds with the Auxiliary siren and then activates the Two Way Voice microphone and speaker if D gt D FALSE ALARM Dedicated e ty g Two Way E In the event of a false alarm press disarm and enter your user code If your Voice system is monitored be ready to provide your verbal password to your Speaker security provider s monitoring agent if they contact you If you are unable to provide the correct verbal passcode the authorities may be contacted QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 7 OF 32 Last updated 6 3 15 All rights reserved EMERGENCY PANIC X olsys QUALITY OF LIFE EMERGENCY PANIC D D SILENT ENT PRESS FOR POLICE PRESS FOR FIRE PRESS FOR AUXILIARY An Intrusion alarm is triggered when you touch the Police panic button touching silent triggers a silent alar
7. Leds 3 garage Delay High wire Closed View STATUS 4 Garage Tilt 12 ENUY ee Fong High wire Closed view Dela If the IQ Panel is reporting a new issue it will display a bubble above the app showing the number of new items that may require your attention CURRENT STATUS The individual security sensors are listed by zone area The status and ACKNOWLEDGE settings for each of the sensors are shown in a list Use your finger to swipe up or down to see the entire list To see the history for a specific sensor click View Achuricn edge Time Date ALERTS 12 08 am Jul 0 Alerts are messages about tampered sensors low batteries and failed communications The total number of unacknowledged Alerts messages appears in the red bubble counter on this tab The user may acknowledge Acknowledge a single alert by tapping each message separately which will then eliminate the message from the the check box to the left Acknowledge list all the alerts by tapping the check box at the top of the table ALARMS Alarms lists all unacknowledged messages about alarm events HISTORY FILTER The last tab displays a history for all sensor activity connected to the IQ Panel The system will store up to 100 events in the history listing You can view specific results by touching the Filter button QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 13 OF 32 Last updated 6 3 15 All rights reserved HOME CONTROL Jolsys HOME
8. QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 8 OF 32 Last updated 6 3 15 All rights reserved the alarm reported to your security provider ARMING N ARMING The first icon on the home screen is used for arming and disarming ARM STAY PRESS TO ARM The green unlocked icons means your system is currently disarmed and ready to arm and will coincide with a System Ready message in the Header Status Bar Touching this icon will provide you with two arming modes and several optional Front Door Closed Back Door Closed Door from garage Closed tel Garage Tilt Closed a z jIroomwindow Closed window Closed E Nursery window Closed ARM AWAY Exit Sound On BACK Entry Delay On BYPASS Bypass sensors easily by checking the buttons next to the sensor name on the right side of the screen The panel shows you the status of each device for easy reference and open sensors pop to the top of the list ARM STAY Arming in Stay mode indicates that people will remain inside the home while the system is armed Devices such as the IQ Motion and the Image Sensor may not be activated in this mode We encourage users to activate this regularly especially as they retire for the evening ARM AWAY Arming in Away mode indicates that the home will be vacant while the system is armed All devices including the IQ Motion and the Image Sensor will be activated in this mode We enco
9. a photo when the alarm is triggered and another when the siren times out The 20 most recent images are saved in the camera app under Alarm Photos and also store the date and time they were captured QUALITY OF sy FIND IT O 2 CODE REQUIRED PROTECT YOUR IMAGES You can protect the images taken by your cameras in one of two ways 1 Require code to access the app This will require anyone trying to access the entire app to enter a valid user code 2 Require code to delete images This allows anyone to view the images but only those with a valid user code can delete pictures To change these settings contact your security and home control provider DISABLED DISABLED APPS In some cases these apps may be disabled by your security and home control provider If this is the case the icon will appear light grey and give you an error message when you try to access them Contact your provider for more information QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 12 OF 32 Last updated 6 3 15 All rights reserved STATUS Jolsys STATUS FIND IT The first icon on the second row is Status Po RRS e STATUS APP The Status app is divided into four sections Current Status Alerts Alarms and History No Name Group Chime 1 Front Door 10 Entry Exit Normal High wire Closed view Delay 2 Back Door 13 Oant PenmErer High wire Closed View D W Door from 12 Entry Exit Long
10. be tested once a week Warning This System must be checked by a qualified technician at least once every three 3 years Warning Users are advised to create their own Fire and Emergency Evacuation plan Information to create a plan can be found at the following website National Fire Protection Association http www nfpa org categoryList asp categorylD 1979 United States Fire Administration https apps usfa fema gov publications or via other equivalent agencies Warning This System cannot call the local police station directly all Police Panic Alarms and Intrusion Alarms will be sent to the dealer authorized central monitoring station who will then handle calling the local police as necessary The Product cannot be configured to call the local police station Warning This System cannot call the local fire station directly all Fire Panic Alarms and Fire Detection Alarms will be sent to the dealer authorized central monitoring station who will then handle calling the local Fire Department as necessary The Product cannot be configured to call the local Fire Department Warning This System cannot call local auxiliary emergency personnel directly all Auxiliary Panic Alarms will be sent to the dealer authorized central monitoring station who will then handle calling local auxiliary emergency personnel often 911 personnel as necessary The Product cannot be configured to call local auxiliary emergency personnel nor local 911 service
11. in the system lC baner e e EDIT SENSOR Edit a sensor name and chime with which its associated Navigate to Settings then Edit Sensors Door 10 Entry Exit Normal 1 D203A0 iirc ces Front Door Delay High wire ay CUSTOM TEXT TO SPEECH 2 DA03A0 ve Back Door Laas ae High wire ay 3 6A83A6 Qon persia ra ala High wire ay 4 5D1DA1_ Tilt Garage Tilt piace ee Long High wire ay R Because the IQ Panel uses an Android operating system it can read almost any name and speak it when the sensor is opened Edit a sensor by using our list from the drop down or customize your own Choose a chime that suits its location and whether or not yod like the panel to announce the sensor name by toggling voice prompts Customize your system with specific names like Megans Upstairs Window To customize a sensor name select Custom Description under Sensor Name Sensor DL Id BBO3A0 Sensor Name Master Bedroom Door Chime Type High Wire Vv Custom Description Voice Prompts On y eee Make any changes you like and click save to exit QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 26 OF 32 Last updated 6 3 15 All rights reserved N PANEL REBOOT olsys PANEL REBOOT FIND IT PANEL REBOOT a Sometimes technology needs a swift kick Simply reboot your panel to keep it in line 1 aS Touch Settings mee Zasc 3 ver 2 4ou 5 60 Enter your master code
12. of the battery being unplugged Warning messages will be sent to the Product and to the ADC Backend informing the customer of the unplugged battery The Product will also provide optional trouble beep warnings for the unplugged battery condition The Product warning messages can be viewed on the Security Status Alerts Tab Warning Battery Life Greater than 5 years with use of the Product according to specifications Change the battery after 5 years of service Warning Battery Handling To maximize the life of the battery and for safety reasons the following precautions should be taken The aluminum foil encasing the battery is delicate and should not be exposed to sharp objects such as knives pins or sharp finger nails The battery should not be exposed to water Do not leave near a heat source This will reduce the working life of the battery QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 31 OF 32 Last updated 6 3 15 All rights reserved N QUALITY OF SY LEGAL Cont Donot short circuit the battery by connecting the positive terminal to the negative terminal High currents can be generated resulting in high temperatures and risking fire and personal injury M FALSE ALARM WARNINGS The following warnings cover the likely potential situations that may cause False Alarms Reports FAR to be generated Cause of FAR User fails to enter proper pass code or enters the wrong pass code while trying to disarm system P
13. respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada IMPORTANT Changes or modifications not expressly approved by Qolsys Inc could void the users authority to operate the equipment This device complies with Industry Canada license exempt RSS standard s Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device CAUTION This equipment complies with radiation exposure limits set forth for uncontrolled environment The antenna s used for this transmitters must be installed to provide a separation distance of at least 20 cm from all persons and must not be collocated or operating in conjunction with any other antenna or transmitter Cet appareil est conforme avec Industrie Canada RSS exemptes de licence standard s Son fonctionnement est soumis aux deux conditions suivantes 1 ce dispositif ne doit pas causer d interf rences et 2 cet appareil doit accepter toute interference y compris celles pouvant causer un mauvais fonctionnement de l appareil ATTENTION Cet quipement est conforme aux limites d exposition aux rayonnements d finies pour environnement non controle Lantenne s utilis pour cette metteurs doit tre install pour fournir une distance de s paration d au moins 20 cm de toute personne et ne doit pas tre install a proximit ou util
14. CONTROL FIND IT The house icon on the second row is Home Control lC aner e AAN HOME CONTROL Control all your home automation devices from one place 3 E q Home Control Status Thermostats Smart Sockets Door Locks Lights c se orr am Front Door Yale Normal amp Thermostat Remotec Normal TV Smart Socket Qaisys Normal Other Home Control Devices D gt IBAN Home Control Status J B coos current Temperature Target Temperature a on Weit LSF AUTO Coot Home Control Status See the status of all your home control devices Thermostat Last Updated at 02 43PM Save CONTACT US Thermostat See the current temperature adjust target temps as desired switch from heat to cool auto or off Thermostats Name Socket Name Status Power Detaiis C Cable box smartsocket a Detaits TV Smart Socket Smart Socket Si A Sound bar smart socket Wi foetal Control each side of the smart socket see current energy usage il Shelf Smart nerds 5 ans re C Shelf Lights 2 W2 petaas on Door Locks ts See lock status battery level and send a lock or unlock Smart Sockets command Name Battery Lights C Back Door Ka a 60 a Control light modules from the IQ Panel Turns lights on or off as T front Door a oom EES needed Other Home Control Devices Devices such as Z Wave repeaters Z Wave sirens and other misc devices that do not fa
15. Header Status Bar Primary User Interface Footer Help bar Emergency Button Home Button Microphone BACK Mounting holes T Cooling Vents Mounting plate SD Card Slot Two Way Voice Speaker Panel Sounds Speaker Rear access Siren QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 3 OF 32 Last updated 6 3 15 All rights reserved IQ PANEL HOME SCREEN OVERVIEW Yolsys HOME SCREEN FIND IT The home page is the primary page shown on the IQ Panel It is the first page Iroane the user will see and it is the default page when the user pushes the home button on the panel It is divided into three sections The header status bar the primary user interface and the footer help bar The home page displays the most important and most frequently used Apps It allows the user to arm or disarm the security system monitor the overall status of the system view weather time and date information and execute various security home control and other functions of the system Header or Status Bar Primary User Interface PRESS TO ARM WEATHER HOME CONTROL v ol a 6 uw Footer or Help Bar CONTACT US 7 TOUCHSCREEN ALERTS UPGRADE SERVICES TOUCHSCREEN ALERTS UPGRADE SERVICES In an emergency you need an The IQ Panel uses a common alerts The IQ Panel is always improving immediate response to your touch system to draw your attention to As new features are developed they so w
16. TS Yolsys SYSTEM TESTS FIND IT Press Settings and select System Tests lC aner o of SYSTEM TESTS lf Testing your panel s various communication paths are essential in the upkeep of your alarm The panel provides a variety of different tests you can use to make sure everything is communicating accurately and effectively Stee oO ma CA a TEST WEEKLY Wi Fi Test Sensor Test Cellular Test Image Sensor Config Home Control Test Panel Test IQ2 Devices Test Test your system regularly we suggest on a weekly basis Ask your security BACK WI FI TEST SENSOR TEST Test Name Test Result Test Time ID Name Result Last Run Time E i 1 D203A0 FrontD Excellent 01 43 pm ns Caen i ee l i 100 0 jul 02 2014 ziii s 2 DA0O3AO Back Door Excellent 01 44 pm 62 5 jul 02 2014 3 6A83A6 Door from garage 4 5D1DA1 Garage Tilt 5 E88BA4 Girls bedroom Press tamper or trip one sensor ataltime BACK Test your Wi Fi connection often to ensure a strong Perform a sensor test regularly We recommend once a connection Please note The test will check the panels week to ensure all devices keep a strong signal connection to your network or router but will NOT verify if the router has internet connectivity QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 25 OF 32 Last updated 6 3 15 All rights reserved EDIT SENSOR Yolsys EDIT SENSOR FIND IT Edit the name and behavior of a sensor
17. Tras guv 9 wxvz Clear Q ee eS Cancel m UW 2 O amp System Settings User Management About System Tests Photo Frame Settings a O O M Edit Sensor Panel Reboot Power Down IQ2 Devices pn BACK Touch Panel Reboot Panel Reboot 4 Do you want to reboot the panel Press OK to continue OK Cancel Touch OK when the panel reboot pop up appears Allow up to 5 mins for your panel to come back online QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 27 OF 32 Last updated 6 3 15 All rights reserved N QUALITY OF sy HELP FIND IT The second icon in the footer is Help Crane gt HELP APP The Help app is divided into three sections Video tutorials FAGs and Contact Us VIDEO TUTORIALS 01 Adjusting Sounds Company Play VIDEO TUTORIALS 02 Arming the IQ Panel Company Play 03 Cellular Connection Company Play Select your network 04 Cellular Failure Company Play PE BACK The built in library of video tutorials To watch a video select the Video Tutorials tab and press Play includes video instructions on common questions like User Codes and Connecting Wi Fi FAQs 2 How do I arm the panel How do I connect to Wi Fi What should I do in the event of a false alarm False alarms can be avoided largely with proper education and training on your system s operation Please take t
18. alid master code is required to access this part of the system Users have the ability to adjust various settings to customize their experience To access this area you will need to enter your master code MASTER CODE 2 O System Settings User Management About System Tests Photo Frame Settings Edit Sensor Panel Reboot Power Down IQ2 Devices In order to access the system settings youll need to enter the MASTER CODE on the account To add edit or delete user codes select User Management in Settings While the account can have many different codes only the master code has permission to adjust system settings DEFAULT CODE For security purposes the default master code should be changed when the system has been installed in your home DEFAULT MASTER CODE 1234 QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 21 OF 32 Last updated 6 3 15 All rights reserved SYSTEM SETTINGS Yolsys SYSTEM SETTINGS FIND IT From the home page press Settings and then System Settings lC baner 5 SYSTEM SETTINGS i i Access basic system settings like Wi Fi sound and display settings GENERAL T Wireless Settings lt Sound 0 Brightness SD Card Date amp time Wireless Settings View your current network or connect to new ones Sound Adjust the sound settings for your panel Brightness Change the panel s brightness SD Card See whether the
19. and individual user codes for those who access your system You can add up to 242 users so make sure everyone who should have access has their own code 1 Admi Master unlimited n AUTO UPDATE 2 Jeremy Master unlimited AN m 3 Erin User unlimited A ALARM cOM When you make a change to a user it D 4 Jake User unlimited CS m raming SSI a will automatically update the information on your Alarm com account pm e If you make a change to a user on your Alarm com portal it will automatically update the information on your IQ Panel The IQ Panel allows multiple users to control the system Each user can have their own unique user code to arm disarm and allow the panel to track user logs Users have the ability to add edit or delete users by pushing the corresponding buttons on the screen Make the desired changes and tap Save to exit CODE TYPES User code Please enter user code You can create users in the following SS categories Confirm user code Please confirm user code Master Access panel functions camera and Type User LA system settings User Access panel functions camera but a NOT system settings Guest Used to give arm and disarm access to those users who will use the panel on a temporary basis Expiration Date Unlimited pe QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 24 OF 32 Last updated 6 3 15 All rights reserved SYSTEM TES
20. ctive The right side of the display contains the safety sensor control functions HOW TO DISABLE SAFETY SENSORS To turn off all of the safety sensor voice prompts and chimes press the Deactivate button on the left side of the display then enter your user code to authorize Once disabled safety sensors will not chime or set off the alarm QUALITY OF sy FIND IT Qpan 2 ARMED ALARM If a safety sensor is tripped while the panel is armed it will not sound the alarm and the alarm will remain in it s current state QUICK ACCESS Need to access a safety sensor Open the Safety Sensor app and press Quick Access You will have 300 seconds to open and close the sensor without triggering the chime SENSOR LOCATIONS The following could be great areas of the home to place a safety sensor Pool gate Garage door Home office Toddler bedroom door Gun safe Medicine cabinet Tool shed Utility room Cleaning supply closet QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 16 OF 32 Last updated 6 3 15 All rights reserved PHOTO FRAME Jolsys PHOTO FRAME FIND IT Press Apps and then select Photo Frame ICroanes e PHOTO FRAME Turn your IQ Panel into a digital photo frame Navigate View pre loaded images or add some of your own When you open the Photo Frame app you will see thumbnails of the images saved in the panel as well as buttons to play remove and add
21. e built the IQ Panel with a 7 various items When you see the may be made available to you RESISTIVE TOUCH screen so it alert touch the screen to find out Contact your security provider for even works with gloves fingernails what information is being shared details etc QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 4 OF 32 Last updated 6 3 15 All rights reserved IQ PANEL HEADER STATUS BAR Yolsys STATUS TYPES amp COLOR CODES STATUS The header bar is color coded based on system status and shows the date time and current status The green header is labeled System Ready Disarmed and indicates that all of the STATUS sensors are closed and the system is ready to be armed If you want to know whether your sensors are open or closed touch the The yellow header is labeled System Not Ready Disarmed and indicates that one or Status app on the more of the sensors are open Touch this yellow bar to see a list of open sensors Home Screen The orange header is labeled System Armed Stay Mode and means that any entry through a protected door or window will trigger the alarm Note When armed the home button and panic button will glow red The orange header is labeled System Armed Away Mode and means that any entry through a protected door or window or crossing the path of a motion detector will trigger the alarm Note When armed the home button and panic button will g
22. ence the siren by pressing the green button Silence Siren Select the icon that represents your CANCEL REQUEST emergency type As soon as you tap the icon the siren will sound and an emergency sent message will appear To cancel an emergency request press the cancel button For security purposes you will be required to enter a valid user code Police Emergency Sent Cancel If your security and home control provider offers 2 Way voice service you may receive a call from a monitoring agent 2 through your panel s speaker and microphone WAY 2 WAY VOICE QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 6 OF 32 Last updated 6 3 15 All rights reserved ALARM EVENTS Yolsys ALARM EVENTS When the alarm is triggered the IQ Panel will sound the siren and display a red alarm screen SYSTEM IN ALARM l If your security provider offers monitoring Door from garage Open service the panel will automatically contact the monitoring center using the built in cellular connection To disarm touch the screen and enter your passcode POLICE TWO WAY VOICE When the system is armed and the alarm is tripped or you Note that Two Way Voice services are touch the Police emergency button the alarm sounds with only activated after an alarm event and the Intrusion siren and then activates the Two Way Voice may not be available in all areas or with all microphone and speaker if available security providers FIRE
23. es the IQ Panel is not open to the Android Market UPGRADE SERVICES Because the IQ Panel is built on the Android platform new applications are sure to appear in the future These new apps will appear on your panel using the upgrade services inside in your panel QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 15 OF 32 Last updated 6 3 15 All rights reserved SAFETY SENSORS N SAFETY SENSORS Safety Sensors are created when the system is installed and can be accessed from the Apps page SAFTEY SENSORS A way to protect specific areas of your home without triggering false alarms Closed Medicine Closed Closet Press to Deactivate J CONTACT US Safety sensors function independently from the intrusion security system on the IQ Panel Safety sensors provide warning information via voice prompts and or chimes The warning notifications will be announced anytime that a safety sensor is opened or closed or motion detected for motion sensors Safety sensors are defined at the time of installation The Safety Sensor app allows the user to manage safety sensor behaviors Functions are provided to Disable turn off the warning notifications Quick Access temporarily turn off the warning voice prompts and chimes and to Enable turn on the warning notifications The right side of the display includes a list of all of the safety sensors by name and their respective status information open closed or a
24. he time to consult all user manuals prior to using this alarm system so that it can be used effectively and responsibly If your alarm is The panel also has a tab with frequently tripped accidentally please first disarm your system Be prepared to receive a call from your central monitoring station or contact them immediately to avoid asked questions that allow a user to find an answer the most common ju questions BACK To access these questions tap the The FAQs tab shows answers to Frequently Asked Questions Help icon and select FAQs The questions appear in a list and can be expanded by touching the arrow o the left QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 28 OF 32 Last updated 6 3 15 All rights reserved CONTACT US Yolsys CONTACT US FIND IT Select the Contact Us icon in the bottom right corner ICroanet e CONTACT US Touching the Contact Us icon on the bottom right of your screen allows you to view your security providers contact information NOTE NOTE the information shown here is for demonstration purposes only Please In some cases the phone icon refer to your own panel for your providers information shown here may be replaced with your security and home control providers logo CONTACT US ABC Security amp Automation Need to talk Please contact your dealer for assistance 1231231234 email email com See your dealer website for fu
25. is en conjonction avec une autre antenne ou metteur This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 32 OF 32 Last updated 6 3 15 All rights reserved
26. ll into the categories above are A i 5 a GB Door Locks QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 14 OF 32 Last updated 6 3 15 All rights reserved APPS N APPLICATIONS The folder icon on the second row is labeled Apps APPS Since the IQ Panel is built on the Android operating is system you have access to a variety of useful applications and more to come as they are developed CLEAN SCREEN Pressing this will completely deactivate the touchscreen for 30 seconds giving you time to clean it off Press the home button to deactivate SAFETY SENSORS Add sensors in this group to be self monitored locations such as pool gates gun safes medicine cabinets and other areas of your home that may pose a safety concern m HISTORY See a complete history of all the panel s sensors and systems Most recent 100 items are displayed ALERTS See what issues the panel may be experiencing PHOTO FRAME Turn your IQ Panel into a digital photo frame when it s not being used SOUND SETTINGS Adjust the sound settings for every aspect of your IQ Panel LANGUAGE TOGGLE Quickly toggle your panels primary language between English Spanish and French QUALITY OF sy FIND IT Qpan 2 ANDROID DEVELOPERS The IQ Panel is built on Android which allows Qolsys to add Apps developed by our team as well as by others in the Android Developer Community NOTE For security purpos
27. low red BACKLIT BUTTONS CHECKING STATUS OUTSIDE THE HOME The panel s Panic and Home buttons also illuminate to show panel status A A L ARMI COM e i Emm m o B You can also see the status of your home from your Alarm com mobile application or from any web browser by logging into your Alarm com account Available on the App Store Green LED when Red LED when Disarmed Armed ALARM COM Available on the Android Market During a power outage these LED lights will NOT illuminate to save battery life if the panel is Go to your device and running on battery only search for Alarm com QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 5 OF 32 Last updated 6 3 15 All rights reserved IQ PANEL EMERGENCY BUTTON Yolsys EMERGENCY BUTTON FIND IT Below the 7 Touchscreen are two buttons Emergency and Home Te The Emergency Button is marked with a sign This button can be pressed at any time regardless of the panel s status or the page currently displayed on the screen When pressed the panel will display the emergency services page with access to police fire and auxiliary emergency alarms PRESS FOR POLICE PRESS FOR FIRE PRESS FOR AUXILIARY If you press the emergency button by mistake simply tap the Home button or click Back to return to ne the previous page EMERGENCY TYPE SILENCE SIREN On auxiliary and fire emergencies you can sil
28. lsys Marks Trade names used herein may be trademarks or registered trademarks of the manufacturers or sellers of the respective products This Product and the use of this Product may be covered by one or more patents B Software license Agreement Important This software license agreement Agreement is a legal agreement between Qolsys and You Read the following terms and conditions before installing or using the software installed on the Product the Software This agreement provides a license from Qolsys to use the Software on the Product It also contains warranty information disclaimers and liability limitations Installing and or using the Software confirms Your agreement to be bound by these terms and conditions If You do not agree with these terms and conditions do not install or use the Software or if already installed immediately cease all use of the Software C License Qolsys grants You a personal non transferable and non exclusive right and license to use the object code of its Software on the single Product on which it was provided provided that you do not and do not allow any third party to copy modify create a derivative work from reverse engineer reverse assemble or otherwise attempt to discover any source code sell assign sublicense grant a security interest in or otherwise transfer any right in the Software You agree not to modify the Software in any manner or form nor to use modified versions of the Software
29. m For your security once a police siren has been triggered it cannot be silenced without a passcode fama PRESS FOR POLICE FIRE A Fire alarm is triggered when you touch the Fire panic button Note There is no Silent function on the button itself but once you touch it you can silence it PRESS FOR FIRE Cancel Silence Siren AUXILIARY 9 An Auxiliary alarm is triggered when you touch the Auxiliary panic button touching silent requires LC When the alarm is going off you can cancel it passcode or When you press the Emergency Button the Emergency Panic screen appears Touching any of the buttons will trigger an alarm manually The alarm will sound until you touch cancel a 5 JKL 8 tuv 0 Cancel 4 Gui 7 pars Note Touching cancel requires as your user code and will cancel the alarm reported to your security provider 9 wxvz The alarm will sound until you touch cancel or touch silence siren 2 asc Note Touching cancel requires 4 5 6uno your user code and will cancel the 7Pas 81 9 woe fire alarm reported to your 0 security provider Cancel If you create a silent alarm only the cancel button appears Touching it requires your user code and will cancel PRESS FOR AUXILIARY silence it until authorities arrive triggers a silent alarm 3 ii ao
30. ough your panel System Settings to manage and customize your panel s volume chimes etc Volume Master volume for panel speakers Edit Chimes Customize sounds for individual sensors VOICE SETTINGS Voices iv Allowing panel to vocalize actions for sensors system notifications and safety sensors is Enabled Sensors iv Use panel voice to report sensor actions Panel iv Use panel voice to report system notifications CONTACT US Voice Settings Enable or disable the panel from speaking sensor names panel status etc Chime Settings The panel will beep or play a tone during certain system events actions etc Turning these off will eliminate the beeping for most sensor and panel sounds Trouble Beeps The panel will beep or sound when there is a problem that needs your attention such as a low battery or a problem with one of your devices Turning these off will silence the beeping but will not dismiss the problem Check the Status icon on the home screen for details QUALITY OF sy FIND IT SPEAKER Panel sounds come from the left speaker just behind the screen Dedicated panel sounds speaker MASTER VOLUME Selecting Volume allows you to control the panel s master volume To adjust touch the bar on the slider and move it from left to right Volume QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 19 OF 32 Last updated 6 3 15 All rights re
31. panel detects an SD Card and safely eject that SD Card when you are done using it Date and Time Your date and time should set itself automatically based on your location but you can also set it manually here QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 22 OF 32 Last updated 6 3 15 All rights reserved WIRELESS SETTINGS Yolsys CONNECTING WI FI FIND IT CONNECTING WI FI Qane e Connecting to a local Wi Fi network will allow a wide variety of features and benefits To connect your panel to Wi Fi follow the steps below 1 aN Press Settings SPE EE Enter your master code 1 24sec 3 ver 2 4chi Bjk 6mno Jeras guv 9 wxvz Cear Q ey SS Cancel pa AE a 3 iat Select System Settings 4 Wireless Settings Select Wireless Settings 5 Wi Fi Settings Select network Select Wi Fi Settings Wi Fi Not connected Network Notification Notify me when an open network Is available 6 Your Network Name Not connected Other networks in range belkin 4f6 Secured with WPA WPA2 PSK Choose your network from the list You may be required to enter your wi fi network password if you have one QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 23 OF 32 Last updated 6 3 15 All rights reserved N QUALITY OF sy USERS FIND IT Access User Management through the Settings icon lC baner e USERS Add delete or edit names access levels
32. pictures you want to use making careful note of the requirements on the right PHOTO REQUIREMENTS 4 Copy your pictures into the Photos folder on the SD Card Any photos you put on an SD Card to use on the IQ Panel must meet the 5 Safely eject the SD Card from your computer following requirements 800 6 Insert the SD Card into the slot on the left side of the IQ Panel Do not insert SD Card into panel if power is off 480 DIMENSIONS No larger than 800x480 pixels rr oe Ser Ladd Pee i Insert card with the label facing you OE 4 ard will slide all the way in l FILE SIZE 7 Touch Apps A j Less than 1MB each 8 Touch Photo Frame ra FILE TYPE jpegs only 9 Touch Add Photos aid LOCATION TEATES Saved ona SD Card in a 1 O Choose a RANE Protos folder called Photos Photos deletes all the old ones adds your new photos to puts your new ones on the ones already there The panel will load the pictures and then unmount the SD Card so you can QU ANTITY 2 O safely remove it Your new photos will appear in the preview pane Toucha Sioaoreahan photo to view full screen or press Play to test 20 total photos MAX QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 18 OF 32 Last updated 6 3 15 All rights reserved SOUND SETTINGS N SOUND SETTINGS Choose to customize your panels sounds SOUND Navigate to the Sound icon through the Apps folder or thr
33. re auxiliary or police panic alarm generated Prevention Do not press the Emergency button unless there is a real emergency If the emergency alarm is accidentally activated then quickly enter the disarm pass code which will then cancel the alarm This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe B
34. revention Carefully enter your passcode Remember your passcode and or write it down in a safe place that is easily accessible Cause of FAR User fails to exit premise before exit delay timer expires while trying to arm system in Away Mode Prevention Listen to exit beeps and last 10 second voice countdown if running out of time then either press the Extend button to extend the exit delay or press cancel and then start the rearming process again once you are ready to leave the premises Cause of FAR User opens a door but fails to close the door before the exit delay timer expires while trying to arm system in Away Mode thus causing an exit fault and alarm condition Prevention Be careful to close the door tightly upon exit during the arming process If an exit fault alarm does occur then quickly reenter the home and disarm the alarm Cause of FAR Erroneous fire detection alarm from sensor Prevention During installation system can be set to require two fire sensor detections prior to generating central monitoring station fire alarm note a local fire alarm will still sound to alert the homeowner Cause of FAR Erroneous Carbon Monoxide detection alarm from sensor Prevention During installation system can be set to require two Carbon Monoxide sensor detections prior to generating central monitoring station gas leak alarm note a local fire alarm will still sound to alert the homeowner Cause of FAR Erroneous user fi
35. rther information website com The message center tab holds messages from your security provider To dismiss a message touch the box to the left MESSAGE CENTER Acknowledge 7 L 4 07 pm August 25 2014 Welcome to ABC Security and Automation 4 07 pm August 25 2014 Have a question Call 1231231234 pn BACK QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 29 OF 32 Last updated 6 3 15 All rights reserved N QUALITY OF SY LEGAL This document is subject to change without notice Quality of Life Systems Qolsys assumes no responsibility for errors or omissions and disclaims any liabilities and losses experienced as a result of using this document For the most recent documentation contact your local vendor or visit us online at www golsys com This document may contain images or information used in normal operations of the IQPanel the Product These may include fictitious names of people and companies Any similarity to actual names and addresses of businesses or persons is coincidental A Trademarks and patents Qeolsys the QPanel name and the Qolsys logo are trademarks of Qolsys Inc You agree that all of Qolsyss trademarks trade names service marks and other Qolsys logos and brand features and product and service names are trademarks and the property of Qolsys Inc the Qolsys Marks Without Qolsys s prior permission you agree not to display or use in any manner the Qo
36. s Warning The terminal block that is mounted inside the Product has 8 connectors for wires There are two additional connectors for the first external sensor labeled EXT1 and EXT1 two additional connectors for the second external sensor labeled EXT2 and EXT2 and finally two additional connectors for an external siren labeled BUZZER and BUZZER L BATTERY INFORMATION amp WARNINGS Main AC DC Supply Converter Voltage Input 100 240V AC DC converter frequency 50 60hz max input current 0 68A Max Voltage output 12V 2A Panel Battery Battery Type Lithium lon Polymer battery Lifetime Power Cycles 300 Power Cycles fully charged to fully discharged state DC voltage 8 4V max battery model number Springpower 704077 max charging current 400mA trickle charge current 50mA max battery capacity in ampere hours 2500maH Warning Battery Capacity Detection The battery will be automatically monitored for low battery capacity Warning messages will be sent to the Product and to the Alarm com Backend informing the customer of the low battery condition this occurs whenever the current battery capacity falls below 30 of the fully charged capacity The Product will also provide optional trouble beep warnings for the low battery conditions The Product warning messages can be viewed on the Security Status Alerts Tab Warning Battery Unplugged Detection The battery will be automatically monitored to detect occurrences
37. s much as we enjoyed developing it Our name name is Qolsys pronounced kwal siss and stands for Quality Of Life Systems We built our organization on the belief that we can improve the quality of life through innovation and technology This panel is the culmination of 3 years of development and testing and we think youll love it It s got everything you need in a single easy to use device and because we developed the software using a Google Android operating system we can continue to refine your experience over time with software updates and innovative new devices The IQ Panel is more than just a security panel its a home automation and control platform giving you access and control over what is going on in your home at all times To take full advantage of the power of this amazing device youll want to download the free Alarm com app to your smartphone or tablet This will be your link to your home when you are away keeping you connected and ensuring you have the control you need Weve tried to make the panel easy to use and provide this manual as a reference to help you take advantage of all the features available If you have questions on anything dont hesitate to contact your security or home control provider Welcome to the future The Qolsys team QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 2 OF 32 Last updated 6 3 15 All rights reserved IQ PANEL HARDWARE OVERVIEW Yolsys HARDWARE OVERVIEW FRONT Panel Camera
38. served LANGUAGES Yolsys CHANGING LANGUAGE FIND IT ENGLISH FRENCH OR SPANISH loane 5 Your panel can easily switch from English to French or Spanish to accommodate your language of choice Note This toggle changes the words on the screen and the spoken words but will NOT change your sensor names Al Touch Apps LANGUAGE SETTINGS Touch the Globe icon to toggle between your 2 EBD preyan ge Tha st rg yar agg igs press and HOLD the globe icon You can then set your primary and secondary language preferences using the drop down menus that appear Por favor espere Select Favourite languages 3 Favourite1 ELGA Spanish 5 pee Save Cancel Se esta cambiando el idioma del sistema Save cancel Wait while the panel switches languages siy o ae 4 Alto41 Bajo21 PRESIONE PARA ARMAR Cd 4 Estado Control de Inicio Aplicaciones x CONFIGURACION AYUDA The panel will go back to the home screen now shown in selected language in this case Spanish To reverse the process repeat the steps above QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 20 OF 32 Last updated 6 3 15 All rights reserved SETTINGS Yolsys SETTINGS FIND IT The first icon in the footer help section is Settings ICroaner gt l SETTINGS Inside settings you ll access a variety of options to customize the panels interface and abilities to your location and situation A v
39. t gt Your weather reporting is based on E your location which is set by your dealer When the IQ Panel is installed FOG CLOUDY RAIN STORMY your dealer indicates your zip code in via your Alarm com account amp 4 Q eKK Vij Sp gt ee ok Uf 7 na FORECAST SNOW SLEET ICE DUST HAZE Tuesday Wednesday Thursday Friday EOAR ESN SPP g Ni Ni Ti ap Partly Cloudy Mostly Sunny Partly Cloudy Mostly Cloudy DAY FORECAST 44 F 44 F 42 F 41 F High High High High 31 F 24 F 55 F 57 F If you touch the weather icon you will Low Low Low Low get a four day weather forecast pm CONTACT US QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 11 OF 32 Last updated 6 3 15 All rights reserved CAMERA N CAMERA The third icon on the home screen is Camera app Disarm Photos CAMERA APP The Camera app is used to access the images taken by your built in panel camera and up to 5 Image Sensors Image Sensors Alarm Photos e CONTACT US DISARM PHOTOS The IQ Panel will automatically take a photo every time a user attempts to disarm the panel The 20 most recent images are saved in the camera app under Disarm Photos and also store the date time user and whether the code used was valid IMAGE SENSOR The IQ Panel can support up to 5 Image Sensors When pictures are taken they will be saved and can be viewed from this app ALARM PHOTOS The IQ Panel will automatically take
40. there is no guarantee that interference will not occur in a particular installation If this Product does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the Product and receiver Connect the affected equipment and the Product to separate outlets on different branch circuits Consult the dealer or an experienced radio TV technician for help K WARNINGS Warning Do not connect the Product to an AC receptacle that is controlled by a switch Warning Do not connect the Product to a High Power AC receptacle QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 30 OF 32 Last updated 6 3 15 All rights reserved N QUALITY OF SY LEGAL Cont Warning This Product should be installed in accordance with the National Fire Alarm Code ANSI NFPA 72 National Fire Protection Association Batterymarch Park Quincy MA 02269 Printed information describing proper installation operation testing maintenance evacuation planning and repair service is to be provided with this Product Warning Owners instruction notice The Product is not to be removed by anyone except occupant or certified dealer representative Warning This Product and all sensors associated with it collectively the System should
41. urage users to activate this whenever they leave the home QUALITY OF sy FIND IT ARMING OPTIONS EXIT SOUNDS a The panel beeps as the arming timer counts down You can silence these beeps before you choose an arming type a a ENTRY DELAY The panel will give you time to disarm once a delay door has been opened Turn this off with a touch COUNTDOWN TIMER When you arm Away a timer will appear giving you time to leave the home before the system is activated 31 x 60 Cancel Extended Delay NEED MORE TIME Extend the exit delay by either touching the 60 or by re entering your home if you had forgotten something QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 9 OF 32 Last updated 6 3 15 All rights reserved DISARMING Yolsys DISARMING FIND IT The first icon on the home screen changes appearance when the system is panet a armed ARMED When the system is armed whether in Stay or Away mode the icon turns red or orange and appears locked To disarm tap this icon If a delay door is opened the panel will go into a countdown allowing the COLOR CODED STATUS user time to enter their code without triggering the alarm The camera will take a picture and save the image in the camera app The IQ Panel is designed to make knowing panel status easy When armed the buttons arming button and header bar will all appear red
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