Mobeye Panic Button CM2500
Contents
1. mobcye USER MANUAL Mobeye Panic Button CM2500 SW version 1 n Attention Very important This user manual contains important guidelines for the installation and usage of the Mobeye device as described in this manual Please read these thoroughly before you start using the Mobeye device In case of damage caused by disregarding the guidelines the warranty expires The user must regularly check the proper functioning of the device The manufacturer cannot be held liable for any damage caused by any incorrect use or incorrect functioning of the Mobeye device Safety guidelines The permitted ambient temperature during operation may not be exceeded not lower than 10 C and not higher than 50 C The device is intended for use in dry and clean places Protect the device from moisture heat and water splashing The guidelines for the battery usage must be regarded Do not expose the device to strong vibrations Do not let it fall from height Do not use in an environment where any inflammable gases vapors or dust are present or could be present The repairs of the device may only be carried out by people trained for Mobeye repair In case the device must be repaired only original replacement components may be used The use of different parts may lead to damage of the Mobeye device Use in accordance with the regulation The use of this device in accordance with the regulation is sending SMS tex2. The Mobeye Panic Button is able to send alarm messages up to 5 phone numbers The first telephone number TEL1 belongs to the administrator Only this number receives all system messages The other phone numbers including the administrator only get the alarm messages To set or change telephone numbers SMS command 1 telephone number lt CODE gt TEL 1 tel number gt SMS command 2 telephone number lt CODE gt TEL2 tel number gt similar for TELS TELS To delete telephone numbers SMS command delete 1 telephone number lt CODE gt DEL1 similar for DEL2 DEL5 In case a foreign number needs to be entered start with 00 follow by the country code e g 0031612345678 4 4 2 Identification text It is possible to add a standard identification text NAME to all messages sent out by the Mobeye Panic Button The alarm messages are a combination of the name and the alarm text A user defined identification has a length of maximum 20 characters The default identification text is Mobeye SMS command identification text lt CODE gt NAME lt free text gt 4 4 3 Alarm text Unique alarm texts can be programmed into the Mobeye Panic Button User defined texts have a maximum length of 20 characters Following default texts are programmed After pressing Panic button on off lt TEXT1 gt Panic alarm After pressing external button 1 lt 2 gt Panic alarm After pressing external button 2 lt
3. During the first 3 minutes the GSM module remains open ready to receive SMS commands After 3 minutes a time out occurs and the GSM module switches off in order to save the batteries The unit returns to the low power operational mode In case the unit is connected to an external power supply the Panic Button has network connection all the time and the unit is in program mode all the time 4 2 THE SECURITY CODE For configuration activities the security code of the Mobeye Panic Button must be used The initial security code is 1111 In this manual this code is referred to as lt CODE gt 4 3 PROGRAMMING THE SETTINGS BY SMS The settings are programmed by SMS text messages Be sure the Panic Button is in program mode please refer to 4 1 Send an SMS message with following content lt CODE gt command Do not forget the space character between PIN code and command The commands are case sensitive Several commands may be combined in one SMS message with a maximum of 160 characters by placing a between the commands lt CODE gt lt command1 gt lt commanda23 gt lt commandN gt The green LED blinks 3 times to indicate the successful configuration In case of an incorrect command the LED flashes 5 times In 4 6 the complete scheme with SMS commands is listed 4 4 POSSIBLE GENERAL SETTINGS This paragraph describes the general settings for the Panic Button 4 4 1 Phone numbers
4. gt Panic alarm SMS commands text 1 lt CODE gt TEXT1 lt free text gt SMS commands text 2 lt CODE gt TEXT2 lt free text gt SMS commands text 3 lt CODE gt TEXT3 lt free text gt 4 4 4 Alarm notification type SMS or SMS call As default behaviour after an activated input the Mobeye Panic Button notifies by SMS text message followed by a telephone call beep signal The combination of SMS text and the call increases the chance of getting the attention of the contact persons It is possible to disable the call OFF so that only an SMS message will be sent The default alarm notification type is ON SMS call SMS command alarm notification type lt CODE gt CALL xxx 4 4 5 Input delay time The input delay time defines the time that the input are triggered before an alarm is initiated If the input returns to the non alarm status within the delay time no alarm is sent The time can be set between 0 and 999 seconds As default the input delay time is set to 1 second SMS command delay on off button lt CODE gt DELAYBUTTON xxx SMS command delay input 1 lt CODE gt DELAY1 xxx SMS command delay input 2 lt CODE gt DELAY2 xxx 4 4 6 Alarm repeat time If the external emergency button remains in the alarm status until it is physically reset the panic alarm SMS message can be repeated The SMS alarm will be repeated after the alarm repeat time The time can be set between 0 and 24 hours As default the alarm repea
5. Before installing the SIM card should have PIN code 0000 or be free of a PIN code A PIN code can be changed or removed by putting the SIM card in a mobile phone and change or remove the PIN in the security menu NB make sure the SIM card is inserted before the batteries are placed In case of a SIM card change please first remove the batteries and remove any other external power supply 2 2 PLACE THE BATTERIES Place the two batteries CR123 in the module Use the indication for the correct placement The green LED will flash to indicate that the module is not configured at least one telephone number should be programmed 2 3 ENTER THE PROGRAM MODE Directly after placing the batteries the Mobeye Panic Button switches to the program mode First the GSM module establishes network connection During this time the LED flashes 2 sec on 1 sec off Within 10 30 seconds the connection is established and the status LED starts flashing 1 sec on 1 sec off or on in case the first telephone number has been configured During the first 3 minutes the GSM module remains open ready to receive SMS commands After 3 minutes a time out occurs and the GSM module switches off in order to save the batteries The unit returns to the low power operational mode To return to the program mode re enter the batteries 2 4 PROGRAM AT LEAST ONE TELEPHONE NUMBER The Mobeye Panic Button is able to send messages up to 5 telephone numbers The
6. EC R amp TTE Radio amp Telecommunications Terminal Equipment The conformity with the essential requirements of 1995 5 EC has been verified against ETSI EN 301 489 1 V1 5 1 ETSI EN 301 489 7 V1 2 1 ETSI EN 301 511 V9 0 2 CENELEC EN 60950 2001 Mobeye B V Poeldonkweg 5 5216 JX s Hertogenbosch The Netherlands Name J P K van de Vijver Position General Manager 31 maart 2013 11
7. Flashing 5 times Check SMS command Low batteries 4 flashes every 3 seconds Replace both batteries Technical specifications GSM Quad band EGSM 850 900 1800 1900 MHz Antenna 900 1800 1900 MHz Batteries 2 CR123 lithium Battery life in normal mode 1 year Ext power connection 12 VDC 2 VDC min 500 mA optional Power consumption low power 50 pA stand by max ca 500 mA Power consumption 12V ca50mA stand by max ca 500 mA Dimensions 80 x 60x 40mm Ambient temperature 10 C until 50 C This manual is published by Mobeye All rights the translation included are reserved Any reproduction either photocopy microfilm or saved in an automated data dictionary only after written approval of the Publisher Reprinting even in summary is prohibited This user manual meets the technical requirements at the moment of printing Changes in technology and equipment are reserved Copyright 2013 by Mobeye version CM2500EN130331 10 4 Declaration of Conformity Herewith we Mobeye declare that the product Mobeye 21 telemetry module And the derived products CM2000 CM2100 CM2200 CM2300 CM2300FS CM2400 CM2500 are in compliance with the essential requirements of the following European standards EU Directives Directive 73 23 EEC low voltage directive Directive IEC EN 50130 Electromagnetic compatibility Directive 1995 5
8. age The module continues operating albeit in the low power mode This means the GSM module switches off and only establishes network connection in case it needs to send out an alarm test message or battery low alert Connect the external power adapter or any other regulated 12VDC power supply to the power input of the connector press on the green pins for connecting the wires V black lead with white stripe to d Ground black lead to 4 EXTENDED OPTIONS To program the Mobeye Panic Button the GSM module must have network connection In case only batteries are used first switch the unit to the program mode Next send SMS commands for the configuration All settings are stored and will be kept in the unit even in case the power supplies are removed 4 1 PROGRAM MODE Directly after placing the batteries the Mobeye Panic Button switches to the program mode First the GSM module establishes network connection During this time the LED flashes 2 sec on 1 sec off Within 10 30 seconds the connection is established and the status LED starts flashing 1 sec on 1 sec off or on in case the first telephone number has been configured The Mobeye Panic Button returns to the program mode by re entering the batteries As long as the unit is in the program mode the status LED is on or flashing 1 sec on 1 sec off in case the module has no configuration
9. e Mobeye Panic Button cause following reactions ncase of a panic alarm the Mobeye Panic Button sends an alarm SMS text message and calls to the phone numbers as programmed The SMS message contains the text Mobeye Panic alarm n case external emergency buttons are connected to the external inputs and these are activated the Mobeye Panic Button sends an alarm SMS text message and calls to the phone numbers as programmed The SMS message contains the text Mobeye Panic alarm Incase the batteries need to be replaced the Mobeye Panic Button sends a battery low SMS text message to the administrator Incase an external power supply is used and a power failure occurs the Mobeye Panic Button sends a power failure SMS text message to the administrator In case the power is restored the Mobeye Panic Button sends a power restored SMS text message to the administrator 2 GETTING STARTED To get started with the Mobeye Panic Button at least the following steps need to be taken in following order 1 Place SIM card with PIN code 0000 or without PIN code 2 Place the batteries 3 Enter the program mode 4 Program at least one telephone number administrators number These steps are further explained in this chapter After these steps the module will be operational 2 1 PLACE A SIM CARD Open the enclosure with the 4 screws and insert a SIM card into the module Push the black cover outward slightly to open the holder
10. er 3 EXTERNAL EMERGENCY BUTTON AND POWER SUPPLY 3 1 USING AN EXTERNAL EMERGENCY BUTTON It is possible to connect external emergency buttons to the inputs As soon as the button is pressed during at least one second the Mobeye Panic Button reacts similar as after pressing the on off button it sends an SMS text message to the preset numbers and calls these numbers Insert the 2 wires of an external button through the hole of the enclosure to the inside part and next in the two connectors of input 1 press on the green b pins for connecting the wires It does not matter which wire is connected to e i which connector If necessary the wires can be extended up to 5 meters 9 9 using appropriate wire material i For a second external emergency button use input 2 The inputs are 9 eget Normally Open NO contacts The inputs triggered in case the buttons n are pressed during at least 1 second In case a button should be activated shorter or longer before evoking an alarm please refer to 4 4 5 12 3 2 USING EXTERNAL POWER Although the Mobeye Panic Button is designed to run on batteries it is possible to use an external power supply In this mode the module is always in connection with the GSM network and therefore always in program mode In case the power fails the batteries take over the functioning and the administrator is informed by an SMS text mess
11. eturns the status to the originator of the request The status message includes the ARMED NOT CONFIGURED status of the Mobeye Panic Button the status of the inputs power and batteries 5 2 OVERVIEW GENERAL SETTINGS The general settings of the Mobeye Panic Button can be requested by sending an SMS with the content lt CODE gt SET Upon sending this request the Mobeye Panic Button returns the list of programmed settings to the originator of the request 5 3 OVERVIEW PHONE NUMBERS The list of telephone numbers can be requested by sending an SMS message with the content lt CODE gt CALL Upon sending this request the Mobeye Panic Button returns the list of programmed telephone numbers to the originator of the request 6 TECHNICAL MESSAGES AND STATUS FEEDBACK Technical messages In case of technical issues the administrator receives an SMS message Possible technical messages are Message Reason Low batteries external power supply OK Power is available batteries need to be replaced No external power supply batteries OK No external power supply batteries are capable to take over operation in low power mode Low batteries no external power supply No external power supply batteries need to be replaced External power supply OK batteries OK The external power is restored or the adapter is plugged in a socket batteries do not need to be replaced Message s missed due to Netwo
12. first telephone number belongs to the administrator Technical messages like battery low are sent to the administrator only Without the administrators phone number the Mobeye Panic Button cannot not function When the Panic Button is in initial factory status and the batteries are placed so the LED is flashing the administrators number is programmed by calling the telephone number of the Mobeye Panic Button using the administrators phone The unit will recognize this number and store it as administrator telephone number 1 The administrator will receive a confirmation SMS text message including the security code This code is needed to program the other settings in the unit NB for this way of programming the number recognition in the administrator s phone must be on To program or change the administrators number by SMS command please refer to 4 4 1 After the previous steps the Mobeye Panic Button is ready for use The green LED blinks once in 3 seconds NB the Mobeye Panic Button is developed to run on batteries As soon as the button is pressed during 1 second or longer the module establishes GSM network connection This could take approximately 15 20 seconds depending on the local network strength In order to shorten this time the Mobeye Panic Button could be powered externally The integrated GSM module will always be open and having network connection The panic alarm will reach the contact persons fast
13. nge Default value Change security code INSTCODE xxxx 0000 9999 1111 Set telephone number for alarm TEL1 tel number Empty messages 09 TEL5 tel number Delete telephone number DEL1 DEL5 Identification text NAME text 20 characters Alarm notification type CALL lt type gt ON OFF ON Delay on on off button DELAYBUTTON sec 0 999 sec 1 Delay on input 1 DELAY1 sec 0 999 sec 1 Delay on input 2 DELAY2 lt sec gt 0 999 sec 1 Alarm repeat time REPEAT hh 0 24 hrs 0 Alarm text after panic alarm TEXT 1 lt text gt 20 characters alarm on off button Alarm text after panic alarm TEXT2 lt text gt 20 characters panic alarm input 1 Alarm text after panic alarm TEXT3 text 20 characters panic alarm input 2 Interval test SMS TEST lt days gt 0 30 days 0 Power failure SMS POWERSMS lt xx gt ON or OFF ON Examples Set phone number Delete phone number1 1111 TEL1 0612345678 1111 DEL 1 5 REQUEST OVERVIEW OF THE SETTINGS AND STATUS The programmed settings and status of the GSM detector can be received per SMS message Before sending the request make sure the unit is in the program mode please refer to 4 1 5 1 STATUS REQUEST The status of the Mobeye Panic Button can be requested by sending an SMS with the content CODE STATUS Upon sending this request the Mobeye Panic Button r
14. rk SIM failure One or more SMS text messages couldn t be sent due to a SIM card failure or GSM network failure When receiving one of the above mentioned technical messages please take appropriate action as soon as possible During the battery replacement the SIM card does not have to be removed Status feedback Status LED pattern Required action Module not configured Blinking 1 second on 1 Configure at least one second off telephone number Module is switched on powered by batteries 1 flash every 3 seconds No action required Module is switched on powered On by an external source No action required Module establishes network connection to send an alarm message Blinking 2 seconds on 1 second off Wait until the network connection is established and the message is sent Module establishes network connection to get to program mode Blinking 3 seconds on 1 second off Wait until the network connection is established before programming No GSM connection 2 flashes every 3 seconds Try the SIM card in any mobile telephone replace SIM card using other telecom provider try the module at another location No valid SIM card or wrong PIN 3 flashes every 3 seconds Try the SIM card in any mobile telephone remove PIN code check credit replace SIM card Successful programming action Blinking 3 times No action required Faulty programming action
15. t messages and making telephone calls after an alarm situation Other usages are not permitted Battery recycling CR123 batteries as used in the Mobeye Panic Button are classified as non hazardous waste and can be recycled Please take empty batteries to a nearest collection point CONTENT General description Getting started Place a SIM card Place the batteries Enter the program mode Program at least one telephone number External emergency button and power supply Using an external emergency button Using external power Extended options Program mode The security code Programming the settings by SMS Possible General settings Phone numbers Identification text Alarm text Alarm notification type SMS or SMS call Input delay time Alarm repeat time Test SMS text message Power failure SMS message Reset of system List of SMS commands for configuration Request overview of the settings and status Status request Overview general settings Overview phone numbers Technical messages and status feedback CO 000000 1O 00 O0 U01C01C01C01C1 2 AAA OOO 1 GENERAL DESCRIPTION The Mobeye Panic Button is a battery operated GSM module used to send out an alarm after a triggered input or if external power supply is used after a power failure The Mobeye Panic Button is pre programmed with standard action reaction patterns To change this behaviour please refer to chapter 4 The factory settings of th
16. t time is set to 0 hours SMS command alarm repeat time lt CODE gt REPEAT xx 4 4 7 Test SMS text message The Mobeye Panic Button can send regular test SMS messages keep alive to the administrator to ensure the proper functioning of the unit The test message function is only active in case the unit is armed The interval between the test messages can be set between 0 days no test message and 30 days The default test interval is set to 0 no test message SMS command interval test message lt CODE gt TEST xx 4 4 8 Power failure SMS message In case the Mobeye Panic Button is powered externally and the power fails it sends an SMS text message to the administrator The message is only sent in case the unit is armed This message can be set to OFF The default setting for the power failure SMS text message is set to SMS command power failure message CODE POWERSMS xx 4 5 RESET OF SYSTEM To reset the Mobeye Panic Button to its factory settings Remove the batteries Press the outside button while entering the batteries Keep it pressed for about another 5 seconds Release the button immediately after the LED starts to flash After a successful reset the status LED on the keypad will blink green to indicate that the module is not configured The security code lt CODE gt is back to factory settings as well 4 6 LIST OF SMS COMMANDS FOR CONFIGURATION Setting SMS Command Ra
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