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QuadroFXO Manual II: Administrator`s Guide
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1. Add opens the Add IP Static Route page where a new static route can be established Enable Disable is used to activate and deactivate a selected route s At least one route should be selected in order to use these functions otherwise the following error message will appear No record s selected Fig Il 18 IP Static Routing table QuadroFXO SW Version 3 1 x 14 QuadroFXO Manual Il Administrator s Guide The Add IP Static Route page offers the following components Route To requires the IP address and subnet mask for the destination the IP packet should be forwarded to Via IP Address requires the IP address of the subsequent router for IP packet forwarding to the specified destination Attention The rule with the longest subnet smallest IP range will take effect when having two or more IP Static routing rules with the coinciding subnets IP Policy Routes allow IP packets forwarding to the specified router depending on the source IP address as well as defining the priority for the current routing rule The IP Policy Routes table displays all specified IP policy routes with their parameters Target State for the state of the route enabled or disabled Actual State for the state of the route connection up down or erroneous Priority for the route priority Route From is where the subnet routed packets come from and Via IP Address is where the router IP address incoming packets should be routed through Ad
2. TQuadro225 Firmware update Warning Make sure the Firmware Update process is not disrupted until itis completed A power down while upgrading may cause serious damage The update process takes about 15 minutes Normal operation will be stopped during that time Progress uploading L Specify image areg Fiad images ReleaseBuild Version3GW2 4 24GW Browse Save Copyright C 2004 Epygi Technologies Ltd All rights reserved Fig Il 34 Firmware Update page 2 Main System Users Telephony Internet Uplink LAN Services Co e p V g ds TQuadro225 Firmware update Current software version New software version Do you really want to proceed Yes Back Copyright C 2004 Epygi Technologies Ltd All rights reserved Fig Il 35 Firmware Check page The Networking Tools page provides the possibility to check the Internet connection Ping sends four ICMP Internet Control Message Protocol requests with a default size of 64 bytes to the destination IP address or host name specified in the text field Ping Target The response times are logged and the round trip time the time required from being sent until being received again is measured The minimum and maximum round trip time and its average as well as the percentage of lost and of received frames results are displayed in the lower area of the page Traceroute checks the Internet connection by triggering the routers hops that are passed to rea
3. From Save T epygi Fig Il 20 IP Policy Routing table eps TQuadro225 Fig Il 21 Add IP Policy Route page The Enable and Disable functional buttons are used to activate or to deactivate the selected route s At least one route should be selected to use these functions otherwise the error message No record s selected will appear To Add an IP Static Route Enter the router IP address into the Via IP Address text fields Press the Save button to make the static route with these settings gale at E To Add an IP Policy Route Specify the policy routing rule priority in the Priority text field Enter the router IP address into the Via IP Address To text fields Press the Save button to make the policy route with these settings eo Sen e QuadroFXO SW Version 3 1 x Select the IP Static Routes link on the Routing Configuration page Press the Add button on the IP Static Routes page The Add Entry page will appear in the browser window Enter the destination IP address and subnet mask in the Route To text fields Use the IP Clip button to select a previously entered IP address Select the IP Policy Routes link on the Routing Configuration page Press the Add button on the IP Policy Routes page The Add Entry page will appear in the browser window Enter the packet source IP address and subnet mask in the From text fields Use the IP Clip button to select a previously entered IP address 15 QuadroFXO Manu
4. Incorrect Password confirm will appear The SIP Server text field requires an IP address or the hostname of the SIP server destination party it is registered on The SIP Server Port text field requires the port number of the SIP server destination party it is registered on phone vop vonage PE Sp L 11018 10 1351 2 VoIP Carrier Advanced Settings The Use RTP Proxy checkbox is applicable only when a route is used for calls towards a configured VoIP Carrier from a peer located outside the Quadro When this checkbox is selected the RTP streams between external users will be routed through Quadro When the checkbox is not selected RTP packets will move directly between peers UserID requires an identification parameter to reach the SIP server It should have been provided by the SIP service provider and can be requested only for certain SIP servers For others the field should be left empty Send Keep alive Messages to Proxy enables the SIP registration server accessibility to the verification mechanism Timeout indicates the timeout between two attempts of SIP registration server accessibility verification If a reply is not received from the primary SIP server within this timeout the secondary SIP server will be contacted When the primary SIP server recovers SIP packets will continue to be sent to the server A group of Host address and Port text fields respectively require the host address IP address or the host name the
5. Lease End date and time when the leased IP address has been or will be deactivated Hostname hostname provided by the host itself Registration Form The Registration Form page appears when administrating an unregistered Quadro and it has been created for customer support purposes The page requires customer registration at the Epygi Technical Support Center It provides several links offering the following registration options Register now leads to the Epygi Technical Support System Registration page and requires customer s information to submit the Quadro registration form Remind me later hides the registration notification in the Quadro through System Configuration Wizard or Internet Configuration Wizard until the next administrating activities Don t remind me more hides the registration notification forever Logout Administrator s Menus Main System Users Telephony Internet Uplink LAN Services DHCP Leases IP Address MAC address Lease start Lease end Hostname Mon May 09 02 28 35 a n May 16 02 28 23 192186 168 198 DEN 00 07 3f 2005 OO Mon May 09 14 11 29 2005 50 da cd d6 a9 it C 2005 Epygi Technologies Ltd All rights reserves Fig Il 109 DHCP Leases page for LAN interface Main System Users Telephony Internet Uplink LAN Services deit TQuadro225 Register Your Device In Technical Support Center ou cannot reach the registration site because of c e later manua
6. Memory Status Mae System Users LAN Services Cepyzi 4 Quadro Status Memory Status 590 Memory Status The Memory Status page includes tables with the available User Space information for each extension These tables display the space used by the voice mailbox and uploaded recorded system greetings It shows the free and total space counted in minutes seconds for every extension This page includes the following information Memory Size shows total memory space counted in minutes seconds available on the Quadro and assigned to all extensions sec 37 min 16 sec 1 hour 28 min 8 sec 2 hour 13 min 30 sec The table s links lead the administrator to the extension settings page where User Space may be altered Call Statistics shows the current number of calls with recorded statistic entries Hm Fig Il 15 Memory Status page QuadroFXO SW Version 3 1 x 13 QuadroFXO Manual Il Administrator s Guide Administrator s Menus Hardware Status Main System Users Telephony Internet Uplink LAN Services Cc C D 7 g TQuadro225 Quadro Status Hardware Status Refresh in BR seconds formation LAN Ethernet 1000 Mbps Link is down WAN Ethernet 10 Mbps Link is up 10 Mbps half duplex N A N A ardware Status The Hardware Status table displays a list of the hardware devices EE present and currently available on the Quadro board The hardware Back
7. Time Date Settings Mail Settings Language Pack User Rights Management Extensions Management Attendant 00 Settings General Attendant 00 Settings Attendant Scenario Attendant 00 Settings SIP Attendant 00 Settings SIP Advanced Attendant 00 Settings Codecs QuadroFXO SW Version 3 1 x Display notification for all except PPP Link Up Link Down and Authentication Failure events which has Do nothing action assigned NTP Server and Client enabled Predefined NTP Server ntp1 epygi com Polling interval 6 Disabled Default English Custom Language Pack none Users admin enabled localadmin disabled Roles Extension all accessible pages for extension Local Administrators all accessible pages for localadmin 00 extension exists Display name Attendant Percentage of System Memory 3 Scenario default send AA digits to Routing Table enabled Enable welcome message enabled Redirection on Timeout disabled Welcome message and Recurring Attendant Prompt default Authorized Phones Database undefined Registration username and password automatically generated SIP server sip epygi com SIP Server port 5060 SIP Server Registration disabled Authentication User Name undefined Send Keep alive Messages to Proxy disabled RTP Priority Level medium Outbound Proxy Secondary SIP Server and Outboun
8. a ais Seer eer ee ere Er en et ee ee er ee 25 user ele En Eet 25 BH LE 28 Extensions dE EE 28 User Extension SeN EE 29 Attendant Extension SCUINGS srias iatna sanana NA EE EE EE EEEE a T EEEE A 30 Fen On 8X0 6 EE 33 Authorized Phones Database eee 34 UR eg as T E EE 35 Upload Universal Me Te ie ME ge lia le LT 36 TElEPNGNY T 37 CN gg Le ER RIP Statistics s s kk Aussoe Senge SEEEEEE REENEN EE EE EE EE ENEE SEENEN SEN 38 cH le e EE 39 A Un de e CC 40 IE WAST Sn gg ele E 41 EE 43 SIE lte Bee E 44 E HE ele e EE 45 CU OUTI E 45 Best Matching AlgorithM cece eee eee eee n EE Eee E EEE EE EE DEAE EEE EDD DE SEES SEED DHEA SESS DEES EEE SSS SEE SEES CGEEE EE SS GGEEE EE EE GGEEES 52 EE EE ee 55 RADIUS EE EE 56 BIER GEN Eng e 58 Sy Sela AOIG MUSIC SENIN EE 58 Internet Upimnk Men sissi a a Eia 59 PEP FRETE o EUNE EE 59 Advanced TE dn e E 59 ele STT e MA EE 60 Pavane ear I Sa Ese l e EE 61 elle ig nie WEE 61 QuadroFXO SW Version 3 1 x QuadroFXO Manual Il Administrator s Guide AVIE POON EE 63 IP PO Ol EE 63 LAN Services TE TT 66 BIV e dn e E 66 DHCP Settings for the LAN Interface ee a ee AAAA AAAA RAA RNET EENE RA 66 Registration d e E 67 LOQOUE EE 67 Extension User s Menis EE OG K TIET RE 68 EE 68 GTR e Ee 69 Ve ao Vig EE 70 SUPDPICMEN aly SCE VICES HEH 72 Caller ID Based Gervices eee 72 Dreis ef e HIN ee jenn rrr err tr rt er ee ee ere 73 CT OTS Cal Tee aa DE 74 EC Uli e Leite e WEE 74
9. Extension Codecs list will appear Add Opens the Add Entry page where the poe tee add Main System Users Telephony Internet Uplink LAN Services codecs supported by Quadro The voice codec defines the C cp voice compression algorithm for the incoming and outgoing TQuadra225 DSP packages Extension 11 Codecs Add Entry Codecs lists all codecs supported by Quadro If no more ene 0725 MPIMLO speach Se EE Kos lo I codecs are available all available codecs have already codecs WE e emm been transferred to the Active Codecs table the Add save Back Entry page will display the message No Available Codecs instead of the drop down menu Copyright C 2005 Epygi Technologies Ltd All rights reserved Fig Il 56 Extension Codecs Add Codec page The Move Up Move Down buttons are used to move the selected codec one level up down in the table The Out of Band DTMF Transport checkbox enables DTMF code transmission in parallel with the voice stream The destination receiving the DTMF code will play it locally if it supports the feature This is helpful to avoid DIMF s loss upon bad traffic This feature is valuable for all codecs but it is especially recommended to enable it in case low bit rate codecs G729 G723 G726 16 etc are selected Enable T 38 FAX checkbox enables the FAX tone detection and the T 38 codec support for the FAX transmission from to the Fax Machine Fax modem attached to the line Enable Pass Through FAX checkbox
10. Radius Server NAT Station IP text fields require the NAT PC WAN IP address If s nr LEH no NAT Station is specified here Quadro s IP address will be sent pos to the RADIUS server Secret Key is used to insert the secret key between the Radius client and the server Contact the Radius server administrator to get the secret key for your Quadro The Confirm Secret Key field is used to verify the secret key If the entered Secret Key does not correspond to the one in the Confirm Secret Key field the error message The Secret Key SS GE does not match Please try again will appear mame deus Retry Count allows you to select the number of attempts authorized before canceling the registration Receive Timeout allows you to select the timeout in seconds between two attempts to register Encoding Type allows you to select the encoding type PAP or CHAP that should be unique on both the client and the server sides for the establishment of a successful connection Encoding type should also be requested from the Radius Server administrator The Authorization Port text field requires the port number on the RADIUS server where Quadro is to send the authentication requests The Accounting Port text field requires the port number on the RADIUS server where Quadro is to send the accounting messages Reg Sion Sells d glem ain Selle Fig Il 88 Radius Client Settings page 2 Authentication Settings The Enable common login for a
11. This button opens the help page belonging to the currently active Quadro management page This button opens a window where the last inserted IP addresses are listed It allows the user to make a quick selection of an IP address that has been previously used This will avoid the user needing type it again The clipboard can hold up to 10 IP addresses and a new IP address will replace the oldest one from the list This button returns you to the page you were previously on This button confirms an operation you started before This button confirms an operation you chose before This button discards an operation you chose before This button saves the settings modified on the currently active management page This button opens a window where the last inserted SIP addresses are listed It allows the user to make a quick selection of an IP address that has been previously used This will avoid the user needing type it again The clipboard can hold up to 10 SIP addresses and a new SIP address will replace the oldest one from the list Recurrent Functional Buttons In connection with the tables the following are the few buttons you will see Functional Button Add Allows adding a new record to the displayed table A new page will be displayed to enter any new settings Allows modifying the settings of the record selected by a checkbox Normally only one 1 record may be selected A new page will be displayed to enter the mo
12. Unconditional Call Forwarding cccccccc cece nee eee eee ene ee deen EEE ED DEAE EEE EEOC DEE E EE SESE SEES ESS DEE EEE SS GEE EE SS rnrn rnrn nnne 75 LOQOQUE EE 76 Quadro s Feature Codes EE EES ee EStaDHSNMO EC EE 77 Appendix System Default Values NEE a o Ls TT dE e dl e EE 78 EES ASTON SENOS e siere ciepatn is ere E E R 80 Appendix Software License Agreement seenen B L QuadroFXO SW Version 3 1 x QuadroFXO Manual Il Administrator s Guide About this Administrator s Guide About this Administrator s Guide The Quadro Manual is divided into three parts e Manual I Installation Guide gives step by step instructions to provision the QuadroFXO and configure the phone extensions with the Epygi SIP Server After successfully configuring the QuadroFXO users will be able to make SIP phone calls to remote Quadro devices make local calls to the PSTN and access the Internet from devices connected to the LAN e Manual Il Administrator s Guide explains all Quadro management menus available for extension users A list of all call codes can be found there too This guide contains many example screen illustrations Since Quadro IP PBXs offer a wide variety of features and functionality the example screens shown may not appear exactly the same for your particular Quadro IP PBX as they appear in this manual The example screens are for illustrative and explanatory purposes and should not be construed to represent your own unique
13. duration should be less than maximal duration error message prevents statistics filtering Called Phone requires the called party s SIP address extension or PSTN number as a search criteria Calling Phone requires the caller party s SIP address extension or PSTN number as a search criteria For Called and Calling Phone wildcards are available see chapter Entering a SIP Addresses correctly If the defined caller or called addresses are inserted incorrectly the Calling Called address is incorrect error will prevent filtering Fig IIl 4 Extension s Call Statistics page The Call Statistics Successful Calls Missed Calls and NonSuccessful Calls tables list the successful missed and not successful incoming and outgoing calls and their parameters Call Start Time Call durations Calling and Called phones for the current extension Each column heading in the tables are created as links By clicking on the column heading the table will be sorted by the selected column After sorting ascending or descending arrows will be displayed close to the column heading Number or records displays the current number of statistics entries in the table For Successful calls Total Duration Maximum Duration Average Duration and Minimum Duration are displayed at the top of the table The Network Details column is present in the Successful Calls table only and provides brief information about the call quality and the codecs used to transm
14. s users towards the created VoIP Carrier will be placed VoIP Carrier Wizard Page 1 provides a following option of describing the VoIP carrier When predefined carrier is selected in the VoIP Carrier drop down list the SIP Server and Port will be already predefined in the next page Manual selection allows you to manually set up the VoIP Carrier settings The Description field allows you to insert an optional description of the VoIP Carrier Main System Users Telephony Internet Uplink LAN Services C cna TQuadro225 VoIP Carrier Wizard Select VoIP Carrier VoIP Carrier Vonage Description MyvolPprovider Previous Copyright C 2005 Epygi Technologies Ltd All rights reserve Cancel Fig Il 87 VoIP Carrier Wizard page 55 QuadroFXO SW Version 3 1 x QuadroFXO Manual Il Administrator s Guide E Man Svgiee Users Telephony anat Uplink LAM Seraces C PYEI VoIP Carrier Wizard VolP Carrier Settings VoIP Carrier Wizard Page 2 is used to define VoIP Carrier Settings The page contains following components 1 VoIP Carrier Common Settings The Account Name text field requires a username for authentication on the defined SIP server The Password text field requires a password for authentication on the defined SIP server The Confirm Password text field requires a password confirmation If the input is not corresponding to the one in the Extension Password field the error message
15. Exclusion Table 1 Select the checkboxes of the corresponding IP range s that should to be deleted from the NAT Exclusion Table Press Select all if all IP ranges should to be deleted 2 Press the Delete button on the NAT Exclusion Table page 3 Confirm the deletion by pressing Yes The IP range will then be deleted To abort the deletion and keep the IP range in the list press No FXO Settings The FXO Settings are used to configure the FXO support that allows Quadro to connect to other PBXs or analog telephone lines The FXO Settings also gives you the option to limit incoming or outgoing calls for the selected FXO line if required Depending on the Quadro model several FXO ports will be available on the board thus giving you the option connect several PSTN lines to the Quadro and to use them simultaneously The administrator may assign a default recipient for each FXO line where calls from the Central Office PSTN will be routed The assigned recipients become the Quadro default users If the Quadro Auto Attendant has been selected as a default user a caller from the PSTN needs to go through the attendant menu to reach the desired extension Man SyHer Users Tebephiorny hnt er pe Uplink LAN Services FXO Settings L Leaves Ede i Boga 8 yg Hote Rn carei ln PETA T Hat The FXO Settings page lists the available local FXO lines shared FXO lines on the remote devices if any and their settings If the FXO service has be
16. Menus A ue K Main System Users Telephony Internet Uplink LAN Services Ze L pY HI Uuadre1 Call Routing Table Calta Dis abla Ach Cp Diky De lot lt S lect m ral se Saleen deve Up Move Dew dove Te hi hb P e L UA TT iih S D Side Pollen HDS Prefi K Destinwion Adib uss ML URE v i Reason IN HU Call Pe Poj DT ant pac sh 1 rar L gd Tye ID Fig Il 80 Call Routing table Defining patterns in the Call Routing Table avoids registering Quadro at the routing management server and gives you an option to establish a direct connection to the destination or to use a SIP server for call routing The Call Routing Table lists manually defined routing patterns along with their parameters pattern number state routing and inbound caller settings RTP Proxy and Date Time period settings metric and description as well as automatically created and undeletable patterns created when the Sharing Mode is enabled If the route has an Authentication or an Authentication amp Accounting selected from the AAA Required checkbox group it will have a link to the Users List in the Call Routing table The Users List page contains a list of authorized users defined from the Local AAA Table and gives the option to enable disable authentication of each user for a particular route Since the Call Routing Table may have multiple entries that could match to same pattern the table will be internally rearranged according to the rules with the following conseq
17. PSTN caller address must correspond to the one applied by the caller the FXO line must be available on the Quadro there must be network connectivity and the destination must be reachable The PSTN caller will then be disconnected from the Quadro s Auto Attendant and the defined Call Back destination will receive a call from the Quadro within the next 45 seconds Answering the incoming call the PSTN caller will be reconnected to the Quadro s Auto Attendant Upload Universal Extension Recordings The Upload Universal Extension Recordings are to be defined by the Quadro administrator and will be present instead of the default voice messages for all extensions on the Quadro They will be used when no custom messages have been uploaded or recorded The following system messages can be uploaded from this page e Incoming call blocking played when a blocked user calls the extension e Outgoing call blocking played when extension dials a blocked destination The Upload Universal Extension Recordings page consists of a table where the universal voice messages are listed An Upload functional link is present for each voice message recording that is not uploaded in the table and it is used to upload the custom system message When a message is uploaded the Upload functional link is replaced by Download and Remove functional links respectively These are used to download to the PC and to remove the uploaded system message The Memory Allocation gr
18. addresses or host names of the SIP server where the caller is registered or the callers device they are direct calls separated by a space If the FXO Inbound Call Types are selected the Inbound Port ID drop down list will require selecting the FXO line number correspondingly and in the next step a list of timeslot s used to receive calls from the defined caller QuadroFXO SW Version 3 1 x 49 QuadroFXO Manual Il Administrator s Guide Administrator s Menus Main System Users Telephony Internet Uplink LAN Services Cc e p V g J A The Call Routing Wizard Page 5 appears if the Set Date Time TQuadro225 Period s checkbox previously had been enabled on Page 1 of the Local Call Routing Wizard It will require information about the pattern validity period s This page provides selection between Typical and Custom date time rule definitions The Typical selection contains the following group of radio buttons that are used to select the frequency of the corresponding routing pattern that is to take place Call Routing Wizard Date Time Rules Add Entry e Daily e Weekly the preferred weekday s should be selected for this option Annually Available months Jan Dec S Available days i E e Monthly the calendar day should be selected for this option e Annually the calendar day and month should be selected for this option In the Available Time Period drop down lists the time range o
19. addresses will apply configuration of supplementary services to all extensions or PSTN users Two digits should be inserted in the Addresses text field for the PBX call type The PSTN number length depends on the area code and phone number Fig 3 12 Caller ID Based Services Add Entry page Extension 11 QuadroFXO SW Version 3 1 x 72 QuadroFXO Manual Il Administrator s Guide Extension User s Menus Han Your Lvt eisgion Sptttdlenaugt av S r 65 Caller ID Based Services for SIP 15150 sip epygi com When clicking on the Address in the Caller ID Based Services table the caller ID based services configuration pages for the corresponding extension will be displayed The Caller ID Based Services for Address page consists of two frames In the left frame all caller ID Butt Eonia eebe gf taxis based services are listed Clicking on the corresponding iin caller ID based service its settings will be displayed in the right frame Please Note Pay attention to save changes before moving among caller ID based services configuration pages Extension 11 Fig 3 13 Caller ID Based Services for Address page Below is the guidance on configuration of each caller ID based service available to the user To Configure Caller ID Based Services 1 Press the Add button on the Caller ID Based Services page The Caller ID Based Services Add Entry page where new address can be defined will appear in the browser window 2 Define
20. an optional Description of the address 3 Select the call type from the Call Type drop down list 4 Enter the SIP address extension or PSTN number dependant on the chosen call type in the Address text field according to the entering rules 5 To add an address to the Caller ID Based Services table click Save 6 Click on the newly created Address in the Caller ID Based Services table to open the Caller ID Based Services for Address page 7 From the left frame choose a Caller ID Based Services and enable configure and adjust corresponding service s settings in the right frame Pay attention to Save configuration each time moving among Caller ID Based Services configuration pages To Edit Caller ID Based Services 1 Select the checkbox of the corresponding address that has to be edited in the Caller ID Based Services table The Caller ID Based Services Edit Entry page will appear in the browser window Change the Description of the address if needed Change the Call Type and the Address defined in the corresponding fields Save changes If the reconfiguration of Caller ID Based Services is needed click on the corresponding Address in the Caller ID Based Services table to open the Caller ID Based Services for Address page From the left frame choose a Caller ID Based Services and change service s settings in the right frame if required Pay attention to Save configuration each time moving among Caller ID Based Services configurati
21. be completely different on the other one upon the uploading of the voice data The link Download custom voice messages appears only when there are some user defined custom greetings recorded and is used to download a compressed file with all user specified voice messages The link opens the file chooser window to specify the saving location The link Change Password refers to the page where the user password can be changed Main Voice Mail Your Extension Call Handling Ce e p V O io The Change Password page requests the following TQuadro225 information Ch l es ange Password Old Password requires the existing password for the g extension access this field is not displayed when the Extension 11 administrator updates the user s password from the User specific configuration page New Password is used to change the existing one The password should only consist of digits with a length between 0 20 digits Confirm New Password is used to confirm the new password If the entered New Password does not match to the one entered in the Confirm Password field the error The las Epyai Technologies Ltd All rights reserve passwords do not match Please try again will appear Fig 3 8 Change Password page for extension access Please Note If the extension is allowed to be used for the Call Relay service from the Quadro s Auto Attendant it is highly recommended to define a proper and non empty password on this page QuadroFXO SW
22. caller e SIP Address displays the SIP address of the corresponding extension The column displays the full SIP address i e username sipserver port when the Registration on SIP Server checkbox is selected If registration is disabled the SIP address will be displayed in the following format username Proxy sipserver port If no SIP registration server or SIP server port is defined corresponding information will not be included in this column If no username is defined the extension number will be displayed instead e Percentage of System Memory indicates the user space in percentages configured for each extension For user extensions the actual available duration in minutes for the blocking messages is displayed here For attendant extensions the actual available duration in minutes for the auto attendant messages is displayed here e Call Relay indicates whether or not the Call Relay option is enabled on the extension e Codecs column lists the short information full information is seen in the tool tip about extension specific voice Codecs Extension codec s can be accessed and modified by clicking on the link of the corresponding extension s Codecs The link leads to the Extension Codecs page Clicking on each user extension in the Extensions table will open the extension specific Extension Settings menu When Call Park service is enabled on the extension it is displayed without a link in the Extensions Manage
23. device version number and additional comments about its state are indicated here Copyright C 2004 Epygi Technologies Ltd All rights reserves Fig Il 16 Hardware Status page SIP Registration Status The SIP Registration Status is a table displaying the SIP registration information of the Quadro extensions l Main Systm bass Telephony bteaurt Uplink LAM Smis Cepysi oi The table contains a list of all the registered extensions of Quadro SIP registration name for each extension addresses of SIP servers where Quadro Status SIP Registration Status they are registered if applicable whether or not it is registered for each extension and the registration date and time By clicking on the row General Information Extension Reg Name Server heading the table will be sorted by the selected column When sorting sork Status Gen e ascending or descending arrows will be displayed next to the column Lines Status 42 FG sip ard cor Re gistered Re Registration Time Time es E heading E S SC The links inside the table will link you to the Extensions Management Edit Entry page where the SIP registration settings may be altered The Detected Connection Type field displays the connection type Quadro currently is acting in direct connection or behind NAT If Quadro is acting behind NAT the NAT machine IP address is also displayed Fig Il 17 SIP Registration Status page I P Routing Configuration R
24. digit and the character stands for any number of any digits SIP addresses needs to be specified in one of the following formats display name lt username ipaddress port gt display name lt username ipaddress gt username ipaddress port username ipaddress username For your convenience the following combinations can be used Please Note Wildcards are available for caller addresses only No wildcard characters are allowed for called party addresses Exceptions are addresses in Supplementary Addresses table that are used by Outgoing Call Blocking service To use and themselves as non wildcard characters use and correspondingly e ipaddress any user from the specified SIP server username a specified user from any SIP server e any user from any SIP server QuadroFXO SW Version 3 1 x 6 QuadroFXO Manual Il Administrator s Guide Administrator s Menus Administrator s Menus System Menu system Fig Il 1 System Menu in Dynamo theme Fig Il 2 System Menu in Plain theme System Configuration Wizard The System Configuration Wizard allows the administrator to define the Quadro s Local Area Network settings and to specify regional configuration settings to make Quadro operational in its LAN The System Configuration Wizard MUST be run upon Quadro s first startup to make sure that it works properly in its network environment The Wizard allows navigating
25. direction Jacobson style TCP IP header compression with this Disable the connection ID compression option in Van Jacobson style TCP option PPPD will not compress the connection ID byte from Disable the IPXCP and IPX protocols Van Jacobson and will not ask the peer to do so Back Help Disable the IPXCP and IPX protocols this option should only be selected if the peer is not working properly and cannot Leo handle requests from PPPD for IPXCP negotiation Pig TIGR lr sen page Firewall and NAT The Firewall Configuration page allows setting up a firewall configuring the security level and enabling the NAT and IDS services of Quadro A Firewall is a security service configured by the Quadro administrator based on various criteria The firewall allows or blocks traffic based on policies services and or IP addresses The firewall has several levels of security policies low medium or high The administrator may add additional service based rules Filtering rules will take effect only if the Firewall has been enabled and are independent from the selected firewall security level NAT Network Address Translation is used to allow Quadro LAN members to connect to the Internet using Quadro s WAN IP address The Quadro NAT also handles forwarding incoming packets from the WAN to the PCs or devices on Quadro s LAN The Firewall Configuration page offers the following components The Enable NAT checkbox selection enables Network Address Tra
26. environment Quadro s Graphical Interface describes the Quadro s graphical user interface and explains all recurrent buttons Administrator s Menus explains the Administrator s management pages according to the menu structure shown on the main page of the Quadro management Error Reference source not found explains some input options for administrators only that may be selected from the extension user s main page Appendix System Default Values lists all factory defaults Appendix Software License Agreement includes the contract for using Quadro s hardware and software QuadroFXO SW Version 3 1 x 4 QuadroFXO Manual II Administrator s Guide Quadro s Graphical Interface Quadro s Graphical I nterface Administrator s Main Page When the administrator logs in the Quadro Management page is displayed with a table of active calls including information about call peers call duration and start time at the startup Here the administrator may access the following settings and perform the actions Main System Users Telephony Internet Uplink LAN Services epysi reo amp TQuadrog0 Quad roFxO Management Refresh in 591 seconds Active Calls Call Start Time Call Duration Calling Phone Called Phone 18 Aug 2005 14 44 43 2 min 12 sec PSTN1 PSTN2 12 18 Aug 2005 14 46 08 47 sec PSTN3 Cisco 7960 lt 38 gt PSTN4 31 Internet connection status DHCP Client Renew WAN IP Address Copyright C 2005 Epygi Te
27. more matching digits a pattern has the higher its priority Criterion 3 The number of square brackets II The more ranges a pattern has the higher its priority Criterion 4 The number of question marks The more question marks a pattern has the higher its priority Criterion 5 The number of braces The more ranges a pattern has the higher its priority Criterion 6 The number of asterisks The fewer asterisks a pattern has the higher its priority Criterion 7 The value of the metric The lower the metric of a pattern is the higher its priority Criterion 8 The position in the routing table The higher the position of a pattern in the routing table is the higher its priority The algorithm is discussed in the example below Example The user has dialed 1231 and the Routing Agent has found the following list of matching patterns The list of matching patterns found by RA WW 123 11 15 3 2221 123 CR 1 3 100 150 asd 1 12 31 1 1 3 3 0 8 1231 Sg The step by step discussion of the Best Matching Algorithm is as follows wd Step 1 The list is split into two groups separating the patterns with from the ones without Criterion 1 The patterns with lower priority and are pushed back to the end of the list Table 1 form a group with QuadroFXO SW Version 3 1 x 52 QuadroFXO Manual Il Administrator s Guide Administrator s Menus Table 1 The list split
28. placed The SIP settings of the selected extension will be used as the caller information If an entry is not selected from this list the original caller information will be kept When Keep original DID checkbox is selected the called destination will receive the original caller s information and not the information of the extension selected from the Use Extension Settings list Destination Host requires the IP address or the host name of the destination for a direct call or the SIP server for calls through the SIP server Destination Port requires the port number of the destination or of the SIP server User Name and Password require the identification settings for the public SIP server or servers requiring authentication Fig Il 82 Call Routing Wizard page 2 E bi R The Multiple Logons ML checkbox is only available for the IP PSTN call type and allows denies multiple logon to the public SIP server with the same username at the same time The Use RTP Proxy checkbox is available for SIP and IP PSTN call types and is applicable when a route is used for calls through Quadro between peers that are both located outside the Quadro When this checkbox is selected RTP streams between external users will be routed through Quadro When the checkbox is not selected RTP packets will move directly between peers The AAA Required checkboxes are used to choose one or more of the following Authentication Authorization and Accountin
29. requires the name of the desired voice message file The file needs to be in PCMU wave format otherwise the system will prevent uploading it with the Invalid audio file or format is not supported warning message The system also prevents uploading if there is not enough space available for the corresponding extension this will cause the You do not have enough space warning Fig 3 14 Incoming Call Blocking page Extension 11 Cimediaonhiock wav Bowen QuadroFXO SW Version 3 1 x 73 QuadroFXO Manual Il Administrator s Guide Extension User s Menus Browse is used to browse custom voice message used for incoming call blocking The Download Voice Message File link appears only if a file has previously been uploaded The link is used to download the audio file to the PC and opens a window where the saving location can be specified Outgoing Call Blocking Outgoing Call Blocking allows blocking unwanted outgoing calls for a Quadro extension towards the destination Address service is configured for This page provides the necessary settings for the outgoing call blocking service It indicates whether service is enabled for the particular caller and whether or not a custom message will be used to inform caller about the call being blocked If the service for particular caller has been enabled by administrator and has been stated as protected it cannot be disabled by the user Please Note Since the administrator can protec
30. restrictions of NAT For example Free World Dialup service uses an Outbound Proxy server If an Outbound proxy is specified for an extension all SIP calls originating from that extension are made through that outbound proxy i e all requests are sent to that outbound proxy even those made by Speed Calling The Secondary SIP Server acts as an alternative SIP registration server when the primary SIP Registration Server is inaccessible If the connection with the primary SIP server fails Quadro will automatically start sending SIP messages to the Secondary SIP Server It will switch back to the primary SIP server as soon as the connection is reestablished epysi Pan Setiem Users Pelephony dere Up LAN Services Authentication User Name requires an identification parameter to reach the SIP server It should be provided by the SIP service provider and can be requested for some SIP servers only For others the field should be left empty Send Keep alive Messages to Proxy enables the SIP Seam Mars Settings registration server accessibility to the verification mechanism reme Se uan Timeout indicates the timeout between two attempts for the SIP Extensions Management Edit Entry SIP Advanced Settings 11 appn POOH ST Aaa 11 registration server accessibility verification If no reply is seu pout sec E0 received from the primary SIP server within this timeout the Secondary SIP server will be contacted When the primary SIP server r
31. s Guide The page to add a rule for Incoming Traffic Port Forwarding offers the following input options Service includes a list of possible services to be configured All user defined services also will be displayed in this list Action includes possible actions to setup the rule Forward to IP requires the destination IP address where traffic should be transferred to if it comes from the restricted host The IP address defined in this field will be ignored for blocked action of the Incoming Traffic Port Forwarding rule Note It is not allowed to forward incoming packets when the NAT service is disabled on the Quadro Port Translation text field is available for Allowed action only and optionally requires the port number that will stand instead of the original port number when incoming packet is being forwarded If this field is left empty the original port number will be used when forwarding the packet Restriction radio buttons e Selecting Any blocks or allows all host IP addresses This selection is not present for the Management Access Blocked and Allowed IP List rules e Selecting Single IP will require the IP address of the allowed or blocked host e Selecting IP Mask will require the subnet to be allowed or blocked specified by an IP address and the Maskbits The following are Maskbit examples 255 0 0 0 8 255 255 0 0 16 255 255 255 0 24 255 255 255 255 32 e Group indicates the user defined gr
32. s Guide Administrator s Menus Disable CCP Compression Control Protocol negotiation Main System Users Telephony Internet Uplink LAN Services cpygi this option should only be selected if the peer system is not de working properly For example if it is not accepting the requests from the PPPD Point to Point Daemon for CCP negotiation Disable magic number negotiation with this option PPPD Warning By pressing Save the PPP will redial Open connections and phone calls will be terminated cannot detect a looped back line This option should only be S selected if the peer is not working properly Enable automatic PPP restart at IE og Disable protocol field compression negotiation in both the oP echo failures BZ receive and the transmit direction with this option no protocol field compression will take place Disable Van Jacobson style TCP IP header compression in TQuadro225 Advanced PPP Settings Be careful by changing any of these switches both the transmit and the receive direction with this option ee ee iboan no negotiation of TCP IP header compression will take place Gelee dee and the header will always be sent uncompressed Disable protocol field compression negotiation in both the receive and the transmit direction Disable the connection ID compression option in Van Disable Van Jacobson style TCP IP header compression in both the transmit and the receive
33. text field if needed 9 Toaddamember with these parameters to the selected group press Save To Delete a Member 1 Select the Manage IP Pool Groups link The IP Pool Configuration page appears with the table of groups if any 2 Click on the desired members that should be deleted The IP Pool Group Configuration list will appear 3 Check one or more checkboxes of the corresponding members that should be deleted from the Members table Press Select all if all members should be deleted 4 Press the Delete button on the IP Pool Group Configuration page 5 Confirm the deletion by pressing on Yes or cancel the deletion by pressing on No QuadroFXO SW Version 3 1 x 64 QuadroFXO Manual Il Administrator s Guide Administrator s Menus To Delete a Group 1 Select the Manage IP Pool Groups link The IP Pool Configuration page appears with the table of groups if any 2 Check the one or more checkboxes of the corresponding groups that should be deleted from the groups table Press Select all if all groups should be deleted 3 Press the Delete button on the IP Pool Configuration page 4 Confirm the deletion by pressing on Yes or cancel the deletion by pressing on No QuadroFXO SW Version 3 1 x 65 QuadroFXO Manual Il Administrator s Guide Administrator s Menus LAN Services Menu hun aber Peers jeksi e np kd varet ng QuadroFAO Management Active Calls Fig Il 106 LAN Services menu in Plain theme Fig I
34. the Call Routing page Press the Add button on the Local AAA Table page Choose the Authentication type Enter the Phone Number or the Username and Password depending on the selected Authentication type Use the Expiration Date and Time checkbox to enable the expiration timeout Select the Expiration Date and Time from the corresponding drop down lists Press Save to apply these settings ete a QuadroFXO SW Version 3 1 x 51 QuadroFXO Manual Il Administrator s Guide Administrator s Menus Best Matching Algorithm The Best Matching Algorithm is used by the Routing Agent RA to sort the list of patterns that match a dialed number Sorting is done by the following principle the more the pattern matches the dialed number the higher its priority To decide which of the selected patterns matches the dialed number more in comparison with the other patterns the following list of criteria is used List 1 The criteria are ordered by their priorities that is Criterion 2 is calculated only if more than one pattern takes the same value for Criterion 1 Criterion 3 is calculated only if more than one pattern takes the same value for Criterion 2 etc Each consecutive criterion is calculated only if more than one pattern takes the same value for the preceding criteria List 1 Criterion 1 The presence of asterisks in a pattern The patterns without have higher priority Criterion 2 The number of matching digits symbols The
35. the order they need to be accessed If the TQuadro225 NTP server in the first position of the SNTP Servers table does Add SNTP Server not answer NTP server in the next position will try to be reached Please Note You can add another NTP server to the list if the defined NTP servers are not functional for example Quadro s date time is not being updated automatically Polling Interval indicates the time interval for the periodical Back synchronization between the timeserver and Quadro It counts in hours Copyright C 2004 Epygi Technologies Ltd All rights reserved Main System Users Telephony Internet Uplink LAN Services e e p V g A Fig Il 31 Add NTP Server page Attention Time and Date Settings will be reset if Quadro has lost power Mail Settings The System Mail Settings page allows you to send warnings automatically about the board status or problems to the administrator System events that require email notification are selected on the Events page System mail must be enabled and the SMTP server needs to be configured for voice message transmission to the extension user s mailing account QuadroFXO SW Version 3 1 x 21 QuadroFXO Manual Il Administrator s Guide Administrator s Menus Enable enables system mail sending and voice messages transmission to the extension user s mailbox SMTP Host requires the SMTP host IP address or domain name The SMTP host needs to be configured to enable voice message t
36. useful when the administrator is not actually aware about the Quadro s network settings Automatic Provisioning automatically detects the matching network configuration settings applies them on the Quadro thus connecting the device to the internet through the available ISP connection Please Note Automatic Provisioning can only be run from the LAN side of the Quadro i e from the PC connected to the Quadro s LAN Automatic Provisioning automatically detects and configures the following settings on the Quadro e WAN interface type PPPoE or Ethernet e WAN IP settings e PPP settings e ISP settings e DHCP settings e DNS settings e NAT Traversal settings QuadroFXO SW Version 3 1 x Main Sieden lisers Teleg uggg geriet kg LAM Serdices system Diagnostics Sart dekschng HAH Brcboep Rebootthia Device L man uewen pires Gowrie sien fogs Fig Il 37 System Diagnostic page Main System Users Telephony Internet Uplink LAN Services Automatic Provisioning Start AutoProvisioning MAC address of managing PC is 00 50 ba 39 b2 12 Welcome to automatic provisioning Checking physical link of WAN interface Checking for physical link WAN link ok Warning The system will reconfigure itself The current internet connection setup parameters will be lost Do you really want to continue Answer Yes Preparing rollback Hibernating sotware watchdog Stopping DHCP and PPP Checking low level interface c
37. where a new local AAA record can be created Add Edit Delete Selectall Inverse Selection D 44697 1028 9910 05 11 2005 11 29 Only internal calls are allowed user_AAA Copyright C 2005 Epygi Technologies Ltd All rights reserved Fig Il 85 PSTN User Registration page QuadroFXO SW Version 3 1 x 50 QuadroFXO Manual Il Administrator s Guide Administrator s Menus The Call Routing Local AAA Table Add Entry page offers a group of manipulation radio buttons to select the type of authorization and the following other parameters e Authentication by Caller ID this selection is used to set the authentication based on the caller s phone number which is considered to be automatically detected The Phone Number text field requires the callers phone number Only numeric and wildcard characters see chapter Entering a SIP Addresses correctly are allowed for this field T J 5 5 Y are used to define a range or a quantity of numbers For example 2 13 17 ww a c means that the dialed number may be 213 214 215 216 or 217 2ww 2a 2b and 2c to match the specified phone number in the case of 2 3 7 the dialed number may be 23 or 27 to match the specified phone number e Authorization by Username and Password this selection is used to set the authentication based on the username and password inserted by the user upon login The Username text field requires the authentica
38. DP Parameters Manipulation radio buttons allow you to select the type of connection over NAT Selecting Use STUN will switch to automatic discovery of Mapped settings for the SIP UDP traffic over NAT STUN S RETEA HE Ee settings are configured on the STUN parameters page see below NAT Traversal Settings Selecting Use Manual NAT Traversal allows you to manually engral Settings SIP Parametere define the mapped settings for the SIP UDP traffic over NAT Mapped Host requires the IP address of the mapped host for SIP UDP traffic over NAT Mapped Port requires the port number on the mapped host for the SIP UDP traffic over NAT TCP Parameters Mapped Host requires the IP address of the mapped host for SIP TCP traffic over NAT Mapped Port requires the port number on the mapped host for the SIP TCP traffic over NAT Fig Il 69 SIP Parameters page The RTP Parameters page is used to choose between the STUN and Manual NAT traversal connection for the RTP traffic and to define the RTP RTCP ports for the connection over NAT Manipulation radio buttons allow you to select the type of connection over NAT QuadroFXO SW Version 3 1 x 41 QuadroFXO Manual Il Administrator s Guide Administrator s Menus Selecting Use STUN will switch to automatic discovery of Mapped settings for the RTP UDP traffic over NAT STUN settings are configured on the STUN Parameters page see below Selecting Use Manual NAT Traversal allows you to m
39. Enable Automatically Backup checkbox enables automatic backup mechanism on the Quadro The following group of manipulation radio buttons allows you to select whether the backup files will be delivered by email or stored in some location 192 168 70 18 1593 e The Send via Email radio button is used to send the automatically backed up files via email The selection enables Email Address text field that requires the email address of the administrating person to receive the automatically backup files e The Send to Server radio button is used to store the automatically backup files on a remote server This 2000 i ji selection enables the following fields to be inserted Fig Il 23 Configuration Management page The Server Name requires the IP address or the host name of the remote server The Server Port requires the port number of the remote server The Path on Server requires the path on the server to store the backup files in The Send Method manipulation radio buttons allow you to select the remote server type TFTP or FTP In case of FTP selection the authentication username and the password need to be inserted In case if these fields are left empty anonymous authentication will be used The Backup Interval Selection checkboxes are used to select the time interval automatically backup the Quardo s configuration and the voice data The Time based checkbox is used to select the hour when the configuration and the voice data will be au
40. HE LICENSED MATERIALS ARE OR WILL BE FREE FROM ERRORS DEFECTS OMISSIONS INACCURACIES FAILURES DELAYS OR INTERRUPTIONS INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE LACK OF VIRUSES ACCURACY OR COMPLETENESS OF RESPONSES CORRESPONDENCE TO DESCRIPTION OR NON INFRINGEMENT THE ENTIRE RISK ARISING OUT OF THE USE OR PERFORMANCE OF THE LICENSED MATERIALS REMAINS WITH YOU e LIMITATION OF LIABILITY AND REMEDIES IN NO EVENT SHALL THE LICENSOR OR ANY OTHER PARTY WHO HAS BEEN INVOLVED IN THE CREATION PRODUCTION OR DELIVERY OF THE LICENSED MATERIALS BE LIABLE FOR ANY CONSEQUENTIAL INCIDENTAL DIRECT INDIRECT SPECIAL PUNITIVE OR OTHER DAMAGES INCLUDING WITHOUT LIMITATION LOSS OF DATA LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION LOSS OF BUSINESS INFORMATION OR OTHER PECUNIARY LOSS ARISING OUT OF THE USE OR INABILITY TO USE THE LICENSED MATERIALS EVEN IF THE LICENSOR OR SUCH OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES YOU AGREE THAT YOUR EXCLUSIVE REMEDIES AND THE LICENSOR S OR SUCH OTHER PARTY S ENTIRE LIABILITY WITH RESPECT TO THE LICENSED MATERIALS SHALL BE AS SET FORTH HEREIN AND IN NO EVENT SHALL THE LICENSOR S OR SUCH OTHER PARTY S LIABILITY FOR ANY DAMAGES OR LOSS TO YOU OR EXCEED THE LICENSE FEE QuadroFXO SW Version 3 1 x 81 QuadroFXO Manual Il Administrator s Guide Appendix Software License Agreement PAID FOR THE LICENSE MATERIALS The foregoin
41. LOGIES LTD Software License Agreement THIS IS A CONTRACT CAREFULLY READ ALL THE TERMS AND CONDITIONS CONTAINED IN THIS AGREEMENT USE OF THE QUADRO HARDWARE AND OPERATIONAL SOFTWARE PROGRAM INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS SIMPLY DO NOT USE THE HARDWARE OR SOFTWARE e License Epygi Technologies Ltd the Licensor hereby grants to you a non exclusive right to use the Quadro Operational Software program the documentation for the software and such revisions for the software and documentation as the Licensor may make available to you from time to time collectively the Licensed Materials You may only use the Licensed Materials in connection with your operation of the Quadro or any Quadro SIP Gateway product You may not use copy modify or transfer the Licensed Materials in whole or in part except as expressly provided for by this Agreement e Ownership By paying the purchase price for the Licensed Materials you are entitled to use the Licensed Materials according to the terms of this Agreement The Licensor however retains sole and exclusive title to and ownership of the Licensed Materials regardless of the form or media in or on which the original Licensed Materials and other copies may exist You acknowledge that the Licensed Materials are not your property and understand that any and all use and or transfer of the Licensed Materials is subject to the t
42. QuadroFXO Manual Il Administrator s Guide The VoIP Gateway Manual II Administrator s Guide for QuadroFXO SW Version 3 1 x Edition 1 SW Release 3 1 7 and higher J uly 2006 QuadroFXO SW Version 3 1 x QuadroFXO Manual Il Administrator s Guide Table of Contents Manual l see Installation Guide Step by step guide to install and configure Quadro Manual Il Administrator s Guide About this Administrator s Guide ee secs s sss s s sss KE KEN KEN KEN KEN KAN KAN KAN KAN KE KE KE KE KE KE KN KN KN ENK ENK ENK ENKEN vun vn d Qu adro s THT e 18 sv Te EEeEEEeENEEEE EE E geER Administrator s Main e E 5 Recurrent BUTTONS HHHH 6 RECUrFent FUNCTION Al BUTTONS E 6 Entering a SIP Le e le nS TTT 6 Administrator S Menus enke ss sss sss sss ss s ss sss s s sasa KN KN KN KAN KN KEN KEREN KN KN KAN KN KEN KAN KEE EN KEREN KN KN KAN KN KEN KEREN KN KN unn A SVS tem MEDU WE 7 SYStem Geint e legal WE ge EE 7 Internet Configuration Wizard ME 8 EE 10 EECH BR ee ge ee ee err rere er 11 POT ee 11 Bn Ee 13 One tere EE 13 ele eg net Tern ert ee ere rte S er Teer er tr er ere tr err Tr 14 SIP SOS Kae n e THE 14 P Routing COMP QUPATO NM BE 14 Configuration Management 16 Belg el tele e eee ner ee ere rer eee tenner in eee eee ee te en 17 EE 18 TED e Te oo Terre Terre reer rere rere rrr Tt E 21 WT Mey dn LEE 21 SIS Te Eae TT 22 We e le Nee LT 23 ENO Eeer 24 Automatic Provisioning nnn see e ee e e 24 Bile erie Wl Big e e
43. SMTP Host text field Update or set the e mail sender address in the Mail Sender Address text field Update or set the e mail address in the Mail Recipient Address text field Enable SMTP Authentication if it is required on the server Insert into the corresponding text fields an authentication User Name and User Password defined by your SMTP server Press the Save button to submit these settings Use the Send Test Mail button to send a test e mail with the configured settings ae ee YS Firmware Update This window allows updating the software of Quadro by installing new firmware image Users registered at Epygi will receive a notice when new firmware is available and will be able to download it from the Epygi Technical Support WEB page Updating new firmware requires a working power supply Quadro is provided with a battery accumulator If the battery is low or simply absent the There is no battery or voltage is low warning is displayed Please Note Installing new firmware will take about 15 minutes During this time QuadroFXO telephony and Internet access will be disabled The firmware update will cause the loss of the following data e All internally stored voice mails and custom voice messages e DHCP leases e Transfer statistics e Call statistics e All pending events arene e User specific GUI states Firmware update The following main processes will be stopped during the firmware update and will be restarted after
44. Version 3 1 x 71 QuadroFXO Manual Il Administrator s Guide Extension User s Menus Supplementary Services Man Your Extension g tt NM Services L bei Di Dated Serce Main Page Extension 11 Supplementary Services Extension 11 Fig IIl 9 Supplementary Services menu in Dynamo Theme Fig Ill 10 Supplementary Services menu in Plain Theme Caller 1D Based Services The Caller ID Based Services page provides a possibility to configure a set of telephony settings from the same page Incoming and Outgoing Call Blocking Settings Unconditional Call Forwarding and Call Hunting services are configurable from this page The Caller ID Based Services page contains a table where all caller or called destinations and the states ON or OFF of caller ID based services for each of them are listed Caller or called destinations are used to configure caller ID based services based on them The column Extension 11 headings of the table are designed as links By clicking MN ER Dien Sasca Ep Sra on the column heading the table will be sorted by the Description Addpesaes Watt Cal fackin aa Piockina Call Hunting Uncomditional Coll arem selected column Upon sorting ascending or descending ad arrows will be displayed close to the column heading E Pom ns Fa ua bast S on The table also has Any Address eniry that is undeletable It is used to configure caller ID based services for all addressed When adding a new caller address Any Add
45. a transport inat ke E E for SIP messages if the TCP Port field is left empty efresh timeout ieam second s Enable Session Timer enables advanced mechanisms for gave Back connection activity checking This option allows both user agents and proxies to determine if the SIP session is still active Copyright C 2005 Epygi Technologies Ltd All rights reserved Fig Il 65 SIP Settings page The DNS server for SIP radio button group allows you to choose between regular DNS servers configured in the DNS Settings page and specific DNS servers for SIP traffic e Use default is used to apply regular DNS servers for SIP traffic e Specific is used to enable SIP specific DNS servers For this selection both primary and secondary SIP DNS servers should be defined in the SIP DNS 1 and SIP DNS 2 text fields At the least a primary DNS server should be inserted The SIP Timers radio button group is used to define the timeouts of the SIP messages retransmission e RFC 3261 will apply standard SIP timers described in the corresponding specification e High availability will apply SIP timers to shorten the call establishment registration confirmation and registration failure procedures This selection provides more firmness to the SIP connection but increases the network traffic on the Quadro e Custom allows manually defining the Registration Timeout Registration Failure Timeout Transaction Duration and Session refresh timeout SIP timers in sec
46. age 5 Confirm the deletion by clicking on Yes or cancel the action by clicking on No Call Back Services With Call Back service PSTN callers can save a call charge when calling to and through Quadro Quadro provides the possibility of creating a list of those trusted PSTN callers that are allowed to make free of charge calls to Quadro s Auto Attendant or through its Call Relay menu to the third party IP or PSTN destination Two types of Call Back services are available on the Quadro Pre configured Call Back and Remote Call Back Configuration Pre Configured Call Back For Pre configured Call Back a list of trusted PSTN callers must be configured in the Quadro s Authorized Phones Database using Web Management The Call Back service should be enabled and a valid callback destination should be specified for each PSTN caller To use Pre configured Call Back the PSTN caller registered in the Authorized Phones Database simply calls to the PSTN number attached to the Quadro FXO line the FXO line should be previously routed to the Auto Attendant from the FXO Settings page from the global PSTN network Let the call to ring twice and then hang up Call Back will be instantly activated and Quadro will call back to the defined Call Back destination By answering the incoming call the PSTN party will be connected to the Auto Attendant menu Remote Call Back The Remote Call Back Configuration service is used by authorized PSTN caller to configure or re
47. al Il Administrator s Guide Administrator s Menus Configuration Management The Configuration Management page assists the administrator with managing the system configuration settings and voice data For example the administrator is able to backup and download the settings to a PC and then upload and restore them back to the Quadro Additionally this page provides the possibility of restoring the factory default configuration settings Main Schein Users Telephony mierne lnb LAR Seniors ele i f Configuration Management The Backup amp Automatically Download all config amp voice data link leads to the Automatically Backup et aa ee EE Configuration Settings page where the automatic aca agira backup of the system configuration and the voice data mbak can be configured The service allows you to setup was Contin atin Quadro so it will automatically backup the system configuration and the voice data and store it in the specified location Back Fig Il 22 Configuration Management page Main System Users Tobeplintey hater net Uplink LAH Steg The Automatically Backup Configuration Settings page allows you to enable the automatic backup of the Automatically Backup Confiquration Settings system configuration and the voice data on the Quadro With this service Quadro will automatically backup the system configuration and the voice data and store it in the specified location This page contains the following components The
48. all not only through local FXO lines but also through available shared FXO lines on the QuadroFXO When sharing mode is enabled the FXO Settings page becomes read only on QuadroFXO and corresponding routing patterns are automatically created in the Call Routing table e Information defined in PSTN Number text field as well as the configured Allowed Call Types for each of the FXO lines on the QuadroFXO will be transparent to Quadro IP PBX upon enabling the sharing mode e Independent of the configuration on the QuadroFXO the incoming calls on all shared FXO lines will be automatically routed to the default Auto Attendant 00 once FXO sharing is activated Occasionally routed destinations can be then changed on Quadro IP PBX e Any changes applied to the configuration of shared FXO lines on Quadro IP PBX will be automatically reflected in the FXO Settings page and Call Routing table on the QuadroFXO device QuadroFXO SW Version 3 1 x A4 QuadroFXO Manual Il Administrator s Guide Sharing Mode page consists of the following components The Provide FXO lines for master device checkbox is used to share the existing FXO lines to the remote Quadro Username and Password text fields are used to enter the identification parameters for the authentication on the remote Quadro In its turn these authentication settings should be added in the Authorization Parameters table on the master Quadro Master device IP text field requires the IP addres
49. anually define the RTP RTCP port ranges for the RTP traffic over NAT e The Mapped Host text fields require the Mapped Host for RTP traffic over NAT e Mapped RTP RTCP Port Range for FXS Lines e Min minimal port has to be higher than 1024 and lower than the maximal port range Only even numbers are allowed Aan Xat pin Users Telephony kierie Ube LAN Services NAT Traversal Settings I gt ALP Pag e Max maximal port has to be lower than 65536 and higher than the minimal port range Only odd numbers are allowed Please Note RTP RTCP Mapped Port ranges should be greater than or equal to the RTP RTCP port ranges defined on the RTP Settings page Fig Il 70 RTP Parameters page The STUN Parameters page enables automatic NAT configuration through the STUN server and is used to configure the STUN Simple Traversal of UDP over NAT client on the Quadro This page requires the following data to be inserted The STUN Server text field requires the STUN servers hostname or IP address The STUN Port text field requires the STUN server port number The Secondary STUN Server and Secondary STUN Port text i m SIE ElEerimee ET Pansies fields respectively require the parameters of the secondary N STUN i stun epiygi cam STUN server nman STIN pa 1478 The Polling Interval drop down list contains the possible time STER intervals between referrals to the STUN server The Keep alive interval text field provides the options to
50. attendant extension from Use Extension Settings drop down on behalf of which the call will be placed 12 Specify the Destination Host and Port Number Username and Password if IP or IP PSTN call type has been selected For IP PSTN call type enable Multiple Logons if necessary Enable Use RTP Proxy checkbox if needed 13 Choose the Authentication and Accounting method from AAA Required drop down list 14 Choose a Fail Reason from the corresponding drop down list 15 Press the Next button 16 If Filter on Caller Call Type Modify Caller ID checkbox has been previously enabled and the call type is different from the FXO fill Inbound Caller Pattern in the corresponding text field choose the needed value from Inbound Call Type drop down list as well as Inbound Number of Discarded Symbols and Inbound Prefix values 17 Press the Next button 18 If IP has been selected on the previous step in the Inbound Call Type drop down list then Inbound Host should be inserted in the current page If FXO or ISDN has been selected in the Inbound Call Type drop down list then the ISDN trunk or the FXO line number should be selected here 19 If Set Date Time Period s checkbox has been selected on the first page pressing Next will open Date Time Rules page where route validity should be defined 20 Press the Finish button to establish a local route with the inserted settings Aree SS To create a local AAA entry Click on the Local AAA Table link on
51. ault manipulation radio button selection enables following components The Send AA Digits to Routing Table checkbox selection switches the Auto Attendant to the routing mode Any inserted digits in the Connection menu will be parsed through the Routing Table on the Quadro Please Note This checkbox affects ONLY the Connections Menu see Auto Attendant Services In the Call Relay Menu the routing prefix needs to be dialed see Feature Codes to parse the dialed number through the Routing Table Enable Welcome Message checkbox is used to enable disable the Auto Attendant welcome message the default one or the custom one uploaded from this page or recorded from the handset see Feature Codes being played when callers enter Quadro s Auto Attendant Redirection on Timeout this group allows automatic call redirection in case if no actions has been performed by the caller Menu Message Repetition Count text field indicates the number of Auto Attendant menu messages to be consecutively played to the caller with no action from his her side Once the menu message will be played the number of times indicated in this text field the call will be automatically redirected to the defined destination Call Type drop down list includes possible incoming call types PBX PSTN SIP or Auto PBX selection means that the call will be redirected to the local extension SIP selection means that the call will be redirected to the SIP destination correspondingl
52. ch the destination specified in the Traceroute Target text field Trace routing gives feedback on the routers passed by packets on the way toward the destination and the round trip delay of packets to these routers Attention No Traceroute is possible if a high priority Firewall has been enabled see chapter Firewall and NAT For the purpose of tracerouting several IP packets are sent out UDP User Datagram Protocol is used to send packets and ICMP Internet Control Message Protocol is used to receive information about the routers In their headers the TTL Time To Live value increases from 1 to 30 When the first IP frame is received by the first router its IP address will be returned in its acknowledgement The second frame delivers the IP address of the second router and so on and so forth The results of Traceroute are displayed on the lower area of the page Ping Target requires the destination IP address or host name for the ICMP request The Ping button starts pinging the specified ping target Traceroute Target is used to enter the IP address or host name of the destination to be trace routed The Traceroute button is used to process the router triggering to check the Internet connection In the field below these the output of the Ping or Traceroute procedure is shown QuadroFXO SW Version 3 1 x Main System Users Telephony Internet Uplink LAN Services Cc e p V g d A TQuadro225 Networking Tools Pi
53. chnologies Ltd All rights reserved Fig Il 1 QuadroFXO Management System Menu Telephony Menu Internet Uplink Menu LAN Services Menu e System Configuration Wizard e Call Statistics e PPP PPTP Settings e DNS Settings e Internet Configuration Wizard e SIP Settings e Firewall and NAT e DHCP Settings for the LAN e Status e RTP Settings e Filtering Rules EES e IP Routing Configuration e NAT Traversal Settings e Events e FXO Settings ee e Extensions Management Registration Form e Time Date Settings e Gain Control in menu tree only e Mail Settings e Call Routing e RADIUS Client Settings e Networking Tools e Dial Plan Settings e Diagnostics e Automatic Provisioning e Upload Language Pack e User Rights Management The functional button Renew Wan IP Address appears on the administrator s main Quadro Management page if the Quadro device acts as a DHCP client The Renew WAN IP Address button is used to obtain a new WAN IP address in case e g the Quadro moves to another network The functional button Establish Your Internet Connection Now respectively Terminate Your Internet Connection Now occurs on the Quadro Management page if PPPoE is used as WAN interface protocol The link Please Check Your Pending Events will be displayed on the administrator Main Menu page if new system events exist The link leads to the Events page that can be also accessed from the System menu The list of Users currently logged into the system is see
54. codecs require a high transfer rate of up to 64 kbit s If you are certain you do not want to use these codecs make sure they are not listed in the table Active Codecs The Extension Codecs page displays a list of Active Codecs with the state of the Out of Band DTMF and FAX Support features for Quadro extensions and the Auto Attendant Main System Users Telenn ter reed Uii LAN Senices Ec 1 ye l Please Note Use caution when configuring Auto Attendant Codecs as they are used by virtual extensions for redirecting the incoming calls The table Active Codecs lists active voice codecs for the selected line that are supported by Quadro The order of records in the Active Codecs table is important for transmitting and receiving A codec placed at the top of the table will be used as the preferred codec If the remote party does not support the preferred codec the following codecs will be tried in a top to down order in the Active Codecs table Each record in the table has an assigned checkbox They are used to select the record to be deleted or moved up or down An error occurs if no records are selected and the user activates the delete button the No records selected error message appears At least one codec must be attached to the line When attempting to delete the last codec the At least one codec should stay in the codec list error message Extension 11 Codecs III olololololala Ei sl Gack Fig Il 55
55. configure by an authorized PSTN caller using a phone and calling to the Quadro s Auto Attendant Remote Call Back Configuration is divided into two modes accessible from the Quadro s Auto Attendant Permanent Call Back and Non Permanent Call Back Please Note Remote Call Back Configuration services are only available when the Automatically Enter Call Relay Menu checkbox is disabled in Authorized Phones Database for the trusted user Permanent Call Back service allows the callers registered in the Authorized Phones Database to create a new trusted PSTN Caller with Call Back enabled They can also modify the Call Back destination of an existing PSTN Caller in the Authorized Phones Database By calling Quadro s PSTN number that is previously routed to the Auto Attendant and entering the Auto Attendant menu the caller can use the 6 code see Feature Codes to create a new trusted PSTN Caller as well as to modify the Call Back destination for the already registered Caller in the Authorized Phones Database Entering the Permanent Call Back reconfiguration menu the system will ask the caller to login by dialing the number and an appropriate password for the Quadro s extension that is used as login extension in Call Back settings After entering the login successfully the PSTN callers should follow the voice instructions for configuring a new entry or reconfiguring the existing entry in Authorized Phone database When the system accepts the settings the co
56. d error message will appear The Edit Entry page consists of two frames In the left frame settings groups are listed Clicking on the corresponding settings group displays their configuration options in the right frame Please Note Save changes before moving among settings groups User Extension Settings 1 General Settings This group requires extension s personal information and has the following components Extensions Management Edit Entry Display Name is an optional parameter used to recognize the caller Usually the display name appears on the called party s m phone display when a call is made or a voice mail is sent eer y eg User Password requires a password for the new extension The extension password may only contain digits If non numeric symbols are entered the Incorrect Password no symbol characters allowed error will prevent making the extension Confirm Password requires a password confirmation If the Esseg Ess input is not corresponding to the one in the Extension Password field the Incorrect Password confirm error will S 7 appear Fig Il 48 Extensions Management Edit Entry General Settings page 7 Map Shen Users Tebkepimin eut Uplink LAM Services EL H EHS elt General Settings 11 Allow Call Relay enables the current extension to be used to access the Call Relay service in the Quadro s Auto Attendant It is recommended to define a proper and non empty password when enab
57. d The link is used to download the audio file to the PC and opens the file chooser window where the saving location can be specified Friendly Phones the Edit Authorized Phones Database link refers to the Authorized Phones Database page where a list of trusted external phones can be created The Custom manipulation radio button selection allows you to upload Attendant s custom scenario file and voice messages The selections are The Upload Scenario File indicates the file name used to upload a new scenario file The uploaded file needs to be in EpygiXML format the coding standard can be found at Epygi Technical Support and is restricted to a 20KB file size Browse opens the file chooser window to browse for a custom scenario file The View Download Scenario link appears only when a custom scenario file has been previously uploaded and is used to view or download the scenario file The Remove Scenario link is used to remove a custom scenario file and return to the default Auto Attendant scenario The Upload Custom Scenario Voice Messages link refers to the page where voice messages used in the uploaded custom scenario should be managed Main Syste User Telepliomy Kant et Limp LAM Serr ee Upload Custom Scenario Voice Messages Attendant 00 This page provides the possibility of uploading voice messages to be played in the custom Auto Attendant scenario It also removes and downloads the uploaded files to a PC The Upload C
58. d Main System Users Telephony Internet Uplink LAN Services Cc Ve to select the local country time zone Timezones are specified P Ee by GMT Greenwich Mean Time and by specific timezones for Time Date Settings ning the United States and Canada Enable Simple Network Time Protocol Server enables the Time PA few SNTP Simple Network Time Protocol server on Quadro thus Date DICH ECH oo Quadro becomes the timeserver for its LAN RE nabe Simpie Network Ime Frotocol server Enable Simple Network Time Protocol Client enables the BCEE KEE SNTP client on the Quadro thus Quadro becomes a client to an I aa a external timeserver A checkbox disables Date and Time drop d Edit Delete Moveup Move down down lists and enables the following parameters SNTP Server The SNTP Servers table lists all defined NTP Servers Cera cere The Add functional button opens an Add NTP Server page E where a new NTP server can be defined This page offers the me esec com au NTP Server radio buttons that are used to choose between a eee RR hours manual and a predefined NTP server Manual requires the NTP servers FQDN Full Qualified Domain Name or its IP address Copyright C 2004 Epygi Technologies Ltd All rights reserve Predefined is used to select the NTP servers host Fig Il 30 Time and Date Settings page address from the drop down list where the most common NTP servers are listed The Move Up and Move Down functional buttons are used to sort NTP servers in
59. d Proxy for Secondary SIP Server undefined Codecs G711u preferred G711a G726 16 G726 24 G726 32 G726 40 G729a G723 iLBC 78 Quadro Manual Il Administrator s Guide Parameter Universal Extension Recordings Call Statistics SIP Settings RTP Settings NAT Traversal Settings FXO Settings Gain Control Settings Call Routing RADIUS Client Settings Dial Timeouts System Hold Music Settings Firewall NAT Filtering Rules QuadroFXO SW Version 3 1 x Appendix System Default Values System Default Value Out of Band DTMF Transport enabled T 38 FAX enabled Pass Through FAX enabled Pass Through Modem disabled Force Self Codecs Preference for Inbound Calls disabled Default Enabled 100 entries for all type of calls UDP and TCP Port 5060 Session Timer disabled DNS Server for SIP default SIP timers RFC 3261 Properties for all Codecs except G723 and iLBC Packetization 20ms Silence Suppression yes G723 and iLBC properties Packetization 30ms Silence Suppression yes RTP RTCP port range for FXS lines 6000 6049 G276 Standard ITU T specification Telephone Event Draft Support enabled RTCP Support disabled NAT Traversal for SIP force SIP and RTP Parameters Use STUN SIP TCP Port 5060 STUN Parameters Primary STUN Server stun epygi com Primary STUN Port 3478 Secondary STUN Server undefined Secondary STUN Port undefi
60. d on the bottom of all pages and a record is added into the Events table The notification is executed as a link Please Check you pending events The link leads to the System Events page This action also will take place if Flash LED or Send Mail has been selected even if not specifically selected Flash LED The second LED yellow will blink every second and a notification will be displayed on the bottom of all pages For some events the LED will start flashing after a delay Send Mail A notification e mail about the new event description in the email will be sent to the e mail address specified in the Mail Settings page 00000000L a FE L Fig Il 28 Event Configuration Settings page Actions that are not allowed for the selected event like mail notification if the PPP link is down or the mail server has been configured improperly are hidden For multiple events editing actions that are not appropriate for least one of the selected events will also be hidden lf Quadro cannot receive an IP address from the DHCP or PPP servers or cannot register an extension on the SIP or Routing servers or cannot reach the NTP server it raises only one event for the entire period the action has failed but will continue to try When the required action is successful Quadro raises an appropriate message The Edit Event Settings page offers the following input options Application displays the application the event refers to Mul
61. d only all services r _ may be allowed for a single host POE ae Peno Wes ade The Filtering Rules page provides several links Each link opens its specific parameters on the same page Only Change Policy see chapter Firewall and NAT Manage user Defined Services see chapter Service Pool and Manage IP Pool Groups see chapter IP_Pool lead to separate pages The Filtering Rules page also includes the currently selected firewall security Policy level and its description The table displayed on the bottom of this page shows the filters selected above specified by their State enabled or disabled the selected Service the set Action allowed or blocked the IP addresses the filters apply to if Restricted and the destination of port forwarding Redirect to in case of Incoming Traffic Port Forwarding With the exception of View All the table offers the following functional buttons e Enable is used to enable the rule If no records are selected the error message No record s selected will appear e Disable is used to disable the rule If no records are selected the error message No record s selected will appear e Add opens a filter specific page where new rules may be defined by a Service an Action a Restriction to certain IP address es or IP groups and if adding a rule for Incoming Traffic Port Forwarding the destination IP address for Forwarding QuadroFXO SW Version 3 1 x 61 QuadroFXO Manual Il Administrator
62. d opens the Add IP Policy Route page to establish a new policy route Enable and Disable are used to activate or to deactivate the selected route s Raise Priority and Lower Priority are used to increase or decrease the priority of the selected policy route s by one At least one route should be selected to use these functions otherwise the error message No record s selected will appear The Add IP Policy Route page offers the following input options Priority requires a numeric value from 1 to 252 to define the priority of the routing rule The lower the number the sooner the routing rule will take effect higher priority From requires the packet source IP address and subnet mask of the specified destination to match with the rule Via IP address requires the IP address of the subsequent router for IP packet forwarding Main System Users Telephony Internet Uplink LAN Services Add IP Static Route Route to ke EFFE Sol VialP Address fo po s p mdi Save Back pyright C 2004 Epygi Technologies Ltd All rights reserved Administrator s Menus Cepygi TQuadro225 Fig Il 19 Add IP Static Routing page Mam System Users Telephony meet net Upied LAM Services IP Policy Routes IP Policy Routes Main System Users Telephony Internet Uplink LAN Services Add IP Policy Route C Via IP Address 00 RK Back pyright C 2004 Epygi Technologies Ltd All rights reserved Priority
63. d press Filter To Reset the Statistics 1 Dress the Clear All Records button in the Call Statistics Settings page 2 Confirm the deletion by clicking on Yes The call statistics will then be deleted To abort the deletion and keep the statistics information click on No RTP Statistics Main Systeen Users Telepteory hd r mei t LAN Services RTP Statistics The RTP Statistics page provides detailed information about the established call is provided Quality estimated call quality which depends on RTP statistic Below is the legend for Call Quality definitions on the displayed RTP Statistics excellent RX Lost Packets lt 1 amp RX Jitter lt 20 good RX Lost Packets lt 5 amp RX Jitter lt 80 satisfactory RX Lost Packets lt 10 amp RX Jitter lt 150 bad RX Lost Packets lt 20 amp RX Jitter lt 200 very bad RX Lost Packets gt 20 or RX Jitter gt 200 Rx Tx Codec codec for received and transmitted RTP stream respectively Rx Tx Packets number of RTP packets received and transmitted respectively Rx Tx Packet Size size of RTP packet payload received and transmitted respectively Rx Lost Packets number of lost RTP packets for received stream Fig Il 64 RTP Statistics page Rx Jitter inter arrival jitter is an estimate of the statistical variance of the RTP data packet inter arrival time measured in timestamp units The inter arrival jitter is defined to be the mean deviation
64. dedicated for call routing to the local PBX extension and the PBX Voicemail call type is dedicated to route the calls Routing Call Type Add Entry directly to the voice mailbox of the local PBX extension Metric allows entering a rating for the selected route in a range from 0 to 20 If a value is not inserted into this field 10 will be used as the default If two route entries match a users dial string the route with the lower metric will be chosen The Description text field requires an optional description of the routing pattern The Filter on Caller Call Type Modify Caller ID checkbox selection allows limiting the functionality of the current route to be used by the defined caller s only If this checkbox is enabled inbound caller information Inbound Caller Pattern EE Inbound Call Type Inbound Port ID etc will be required later FF Set DateTime Beete in the Call Routing Wizard The Set Date Time Period s checkbox selection allows you to define a validity period s for current routing patterns to take place and to define pattern date time rules When this checkbox is enabled the Call Routing Wizard Page 5 will be displayed Han Setem Users Teleph beret Up LAN Services Patterns i T E Require Baie i ia or Era tte s t Numib r of Disc ded Sybil 3 To Eet Tech Suppor Fig Il 81 Call Routing Wizard page 1 Require Authorization for Enabling Disabling checkbox is used to enable administrator s password au
65. default extensions is not factory reset safe but is contained in the backed up configuration Permissions for an extension to access each GUI page can be adjusted here The User Rights Management page consists of two pages The Users page is used to manage the available users on the Quadro The Roles page is used to assign the corresponding permissions to the users Ha Symen eers Telepdiatty immane pirk LAN Semicen The Users page contains a table where the Administrator and User Rights Management Local Administrator users are listed This page allows them to modify the passwords of available users in the table and to manage the Local Administrator s account The following functional buttons are available on this page The Change Password functional button is used to change the password of the Administrator and Local Administrator users account Select one of the available users in the table by toggling the corresponding checkbox and press Change Password to open the corresponding page Fig Il 40 Users page at User Rights Management URLS QuadroFXO SW Version 3 1 x 25 QuadroFXO Manual Il Administrator s Guide Administrator s Menus The Change Password page is used to change the user s password It offers the following components The Old Password text field is only present when modifying the Administrator account password and requires the current password of the Administrator An error message prevents entering the wrong pas
66. dified settings Deletes the selected enitry s of a table A warning message will ask for confirmation before deleting an existing entry Select All Selects all table entry s for example for further deletion Inverses opposites an existing selection of table entry s If no entries are selected clicking the button will select all records Inverse Selection May be shown in the upper right corner of a page It displays the number of seconds remaining until the next refresh of the Refresh in page will occur It may be used to reload the page manually Most of the tables offer the option to sort the entries in ascending or descending order by clicking the headings of the columns A small arrow next to the column heading indicates the direction of sorting upward or downward The entries of the table can be selected by using the corresponding checkboxes in order to edit or delete them Entering a SIP Addresses correctly Calls over IP are implemented based on Session Initiating Protocol SIP on the Quadro When making a call to a destination that is somewhere on the Internet a SIP address must be provided The display name and the port number are optional parameters in the SIP address If a port is not specified 5060 will be set up as the default one The range of valid ports is between 1024 and 65536 A flexible structure of wildcards is allowed In comparison with a wildcard the character stands for only one unknown
67. digits do not need to be discarded Only numerics are allowed for this field otherwise the error message Error Number of Discarded Symbols is incorrect digits allowed only will appear Main System Users Telephony Internet Uplink LAN Services Co e D V g ZA A TQuadro225 Call Routing Wizard Inbound Call Type Add Entry Inbound Caller Pattern komm wildcard supported Inbound Number of Discarded Symbols fi Inbound Prefix os Inbound Call Type P E Previous Cancel Copyright C 2005 Epygi Technologies Ltd All rights reserved Fig Il 83 Call Routing Wizard page 3 The Inbound Prefix text field requires entering the symbols alphanumerics and any characters supported in the SIP username that will be placed in front of the Inbound Caller Pattern instead of the discarded digits For example if the routing pattern is 12345 the Number of Discarded Symbols is two and the prefix digits are 909 the final phone number will be 909345 Wildcards are allowed here see chapter Entering a SIP Addresses correctly The Inbound Call Type drop down list gives you the option to select the call type PBX SIP FXO used by the inbound caller to reach the Quadro The Next button will open the Call Routing Wizard Page 4 where different information about Inbound Caller will be required depending on the selected Inbound Call Type For the SIP Inbound Call Type the Inbound Host text field will require one or more IP
68. dress to the PPP interface will be assigned dynamically by the DHCP server e Fixed IP Address the fixed user defined IP address will be assigned to the PPP interface The Keep Connection alive checkbox enables keeping the connection alive by sending control packets dedicated for the DEE WEE link state verification Fig Il 93 PPP Dial Settings page Advanced PPP Settings The Advanced PPP Settings are used to enable disable certain parts of the negotiation process during connection establishment These settings are available only if Quadro has a PPPoE WAN interface Attention Disabling any of the services below may cause problems when establishing a connection including the complete connection failure The default settings should be changed only if the ISP Internet Service Provider specifically requires it or if the peer system has problems with one of the services listed below More information about these services can be found at http www protocols com pbook ppp htm The Advanced PPP Settings page offers the following group of checkboxes Enable automatic PPP restart at checkbox is used to select the time when the PPP connection will automatically be restarted The checkbox selection enables LCP echo failures text field that indicates the number of the LCP echo failure packets received before the PPP connection will be considered as dead and will be restarted QuadroFXO SW Version 3 1 x 59 QuadroFXO Manual Il Administrator
69. e Edit Entry page will appear in the browser window Change values in Packetization Interval and or enable disable Silence Suppression To save the codec settings press Save or to keep the initial data click Back et oa alk NAT Traversal Settings The NAT Traversal Settings page is divided into separate pages used to configure General NAT settings SIP NAT parameters RTP and STUN parameters for NAT and a page where the NAT Exclusion table may be filled The General Settings page consists of a manipulation radio buttons group to select the mode of the NAT Traversal usage for the SIP traffic any incoming and outgoing SIP messages from Main System Users Telephony barn Upink LAN Services and to the Quadro will be routed through the NAT PC e Automatic with this selection system will analyze the Quadro s WAN IP address and if it is in the IP range specified for local networks according to RFC the SIP traffic will be routed through NAT Otherwise if Quadro s WAN IP address is outside the specified IP range no SIP traffic will be routed through NAT server NAT Traversal Settings e Force with this selection all SIP traffic will be routed through NAT server E L oe _ e Disable with this selection no SIP traffic will be routed through NAT server Fig Il 68 General NAT traversal page The SIP Parameters page is used to configure NAT specific settings for SIP and offers two independent groups of settings U
70. e System Diagnostic page gives a possibility of running Network and WAN protocol diagnostics to verify Quadro s connectivity and to download all system logs for possible problems recovery The Start Detecting WAN Protocol button is used to initiate WAN diagnostics that will detect the WAN IP configurations static or through DHCP and PPP servers For static WAN IP configuration gateway availability is checked When acting as a client DHCP and PPP servers accessibilities are being verified The Start Network Diagnostics button is used to initiate network diagnostics i e to check the WAN link and IP configuration to verify gateway DNS primary and secondary if configured servers accessibilities The field below will display the diagnostics results and the connectivity conditions The system should be reconfigured if problems occur during the diagnostics The Download system logs button is used to download all logs to the local PC as a tar archive file These logs can then be used by the Epygi Technical Support Office to determine the problem that has occurred on your Quadro The Reboot this Device button is used to reboot the Quadro Please note that the session with the Quadro will be closed i e the Quadro GUI should be newly opened and a new login will be required afterwards Automatic Provisioning Automatic Provisioning provides the possibility to automatically configure the WAN network settings of Quadro This is very
71. ec Users Telephony k ortsc Ugik LAN Services Sharing Mode E hoards 192 165 13 861 5136 Fig Il 77 Sharing Mode page Map Seem Users Telephony miere Le LAN Services Gain Control Resio eiu gaing Fig Il 78 Gain Control page The Call Routing service simplifies the calling procedure for Quadro users i e different types of calls internal SIP PSTN or IP PSTN can be placed in the same way SIP registration is not needed for extensions to make routing calls The Call Routing page offers the following components e The Route all incoming SIP calls to Call Routing checkbox is used to route ALL incoming SIP calls whether or not the pattern matches the extension s SIP registration username to the Call Routing table Digits will not be stripped in this case e The Call Routing Table link leads to the Call Routing table where routing patterns may be manually defined e The Local AAA Table link leads to the page where local AAA Authentication Authorization and Accounting database can be managed QuadroFXO SW Version 3 1 x Main System Users Telephony Internet Uplink LAN Services C cpygi TQuadro225 Call Routing M Route all incoming SIP calls to Call Routing e ocal Routing Table e ocal AAA Table Save Copyright C 2005 Epygi Technologies Ltd All rights reserved Fig Il 79 Call Routing page 45 QuadroFXO Manual Il Administrator s Guide Administrator s
72. ecovers SIP packets will resume being sent to it The RTP Priority Level drop down list is used to select the priority low medium or high of the RTP packets sent from a corresponding extension RTP packets with higher priority will be sent first in case of heavy traffic A group of Host address and Port text fields respectively require the host address IP address or the host name and the port numbers of the Outbound Proxy Secondary SIP Server and the Outbound Proxy for the Secondary SIP Server These settings are provided by the SIP servers providers and are used by Quadro to reach the selected SIP servers Attendant Extension Settings t medum nH Emn Li oe ip gf CD DC Spc HLH Y Si Krieg Sip S1IpCpnIGT Com sip apen loc 1181 H l l Fig Il 50 Extensions Management Edit Entry Advanced SIP Settings page For Attendant extensions the Extensions Management Edit Entry page consists of General Settings Attendant Scenario SIP Settings and SIP Advanced Settings pages The SIP Settings and SIP Advanced Settings pages are the same as for the regular extensions described above The General Settings and Attendant Scenario pages are described below 1 General Settings for attendant extension This group requires personal extension information and has the following components Display Name is an optional parameter used to define the Auto Attendant s description Usually the display name appears on
73. en disabled the Allowed Call Type Route Incoming Call to and PSTN number columns are set to N A Clicking on the FXO line number will open the FXO Settings FXO page where the FXO line settings may be modified Fig Il 74 FXO Settings page Main System Users Telephony Kdi net riet LAN Services If Sharing Mode is enabled and QuadroFXO acts as an FXO line expansion device i e provides its FXO lines to FXO Settings the remote Quadro IP PBX the FXO Settings page becomes read only Any modifications in the shared LKS DKI Wen ROBE Ree Ca CSIR RSS FXO line s settings on the master Quadro will be ta immediately reflected in the FXO Settings table on the slave Quadro Routing smth will be seen in the Route Incoming Calls To column once the Sharing Mode is enabled where smth is the destination the call is routed to on the Quadro IP PBX Exceptions are cases when Outgoing Calls Only is selected for Allowed Call Type in this case N A will be displayed in the Route Incoming Calls To column Fig Il 75 FXO Settings page when QuadroFXO shares its FXO lines to the master IP PBX QuadroFXO SW Version 3 1 x 43 QuadroFXO Manual Il Administrator s Guide Administrator s Menus The Enable FXO checkbox selection activates FXO support for the selected FXO line The Allowed Call Type is used to choose the allowed call directions for the corresponding FXO line The administrator may choose between e Enabling incoming calls prohib
74. enables the FAX tone detection and the G711 codec support for the FAX transmission from to the Fax Machine Fax modem attached to the line If both of these checkboxes are enabled T 38 codec will be used as preferred codec for FAX transmit receive and if not acceptable by the peer G711 codec will be used instead Please Note If both of these checkboxes are disabled no FAX transmission to the peer s voice mailbox will be possible Checkboxes are applicable for FAX transmission receipt over an IP network only Enable Pass Through Modem checkbox enables the modem tone detection and the G711 codec support for the data transmission from to the modem attached to the line During data transmission Silence Suppression see RIP Settings and Echo Cancellation are being disabled on the line The Force Self Codecs Preference for Inbound Calls checkbox enables the usage of your own preferred codecs if available on both peers for the IP connection establishment on the extension QuadroFXO SW Version 3 1 x 33 QuadroFXO Manual Il Administrator s Guide Administrator s Menus Authorized Phones Database The Authorized Phones Database page is used to create a list of trusted external phones If they are part of the Quadro Authorized Phones database external SIP or PSTN then users are free to access the Quadro Auto Attendant services without requiring authentication When adding a trusted phone to the list an existing extension has to be chosen The para
75. enus Add opens the Add Entry page to add called extensions an attendant or a user extension It has manipulation radio buttons to select the type of extension to be added to Call Hunting and contains the following components e The Call To drop down list contains Quadro s attendant or user extensions depending on the radio button selected It is possible to add the same extension more than once to the Call To table The extension will ring depending on the order as often Extension 11 as configured rye Main Yog Extonelon Sp TT ay Service U YD Call Hunting Settings Add Entry e The Duration drop down list is available for user extensions only and is used to select the period in seconds during which the corresponding user s extension should ring When saving the call hunting configuration a message will notify the user that the Many Extensions Ringing and the Call Forwarding services have been disabled Fig 3 17 Call Hunting Add Entry page Circular Mode checkbox enables the startover of the call hunting when the last extension in the Call Hunting table has been called and still with no answer When this checkbox is not selected call hunting will terminate once the last extension in the Call Hunting table does not answer the call the incoming call will be then disconnected Unconditional Call Forwarding Unconditional Call Forwarding is a service of Quadro that allows the automatic unconditional transfer
76. erms of this Agreement e Term This license is effective until terminated This license will terminate if you fail to comply with any terms or conditions of this Agreement or you transfer possession of the Licensed Materials to a third party in violation of this Agreement You agree that upon such termination you will return the Licensed Materials to the Licensor at its request 6 No Unauthorized Copying or Modification The Licensed Materials are copyrighted and contain proprietary information and trade secrets of the Licensor Unauthorized copying modification or reproduction of the Licensed Materials is expressly forbidden Further you may not reverse engineer decompile disassemble or electronically transfer the Licensed Materials or translate the Licensed Materials into another language e Transfer You may sell your license rights in the Licensed Materials to another party that also acquires your Quadro or any Quadro SIP Gateway product If you sell your license rights in the Licensed Materials you must at the same time transfer the documentation to the acquirer Also you cannot sell your license rights in the Licensed Materials to another party unless that party also agrees to the terms and conditions of this Agreement Except as expressly permitted by this section you may not transfer the Licensed Materials to a third party e Protection And Security Except as permitted under Section 5 of this Agreement you agree not to deliver or otherw
77. es Two types of user extensions active and inactive can be created on the Quadro Active extensions are those that are attached to a line can place and receive calls and use available telephony services Inactive extensions are those that are not attached to the line They can use some available telephony services but they cannot place and receive calls Instead inactive extensions have a voice mailbox available to store the messages from callers Attendant extensions are dedicated to the IVR system on the Quadro These extensions are used by callers to reach Quadro s users and use the remote access and call relay services It is possible to create Auto Attendants with the custom scenarios By default Quadro has one Auto Attendant extension 00 which is undeletable The Extensions table is a list of all extensions and their parameters epygl Main System Users Telephony Internet Uplink LAN Services 19 microFXOGW7FS Extensions Management Add Edit Delete Select all Inverse Selection Extension Display Name SIP Address Percentage of System Memory Call Relay Codecs 00 Attendant PCMU IN QuadroFXO_User 11 Upload Universal Extension Recordin qs Fig Il 46 Extensions Management page The following columns are present in the table e Extension lists the 2 digit user or attendant extensions on the Quadro This number is used for internal PBX calls e Display Name indicates an optional display name to identify the
78. event in the Events table depending on the configuration in Events Settings The Update now functional button performs manual checking and update of the availability new configuration and logs corresponding event in the Events table depending on the configuration in Events Settings The Update now without feedback functional button performs manual checking and update of the availability new configurations but will not log any events The Download current configuration in a legible format link refers to the Configuration Summary page where a partial or complete configuration can be defined and downloaded or viewed QuadroFXO SW Version 3 1 x 17 QuadroFXO Manual Il Administrator s Guide Administrator s Menus The Configuration Summary page is used to define a partial Man System Users Ionten Internet Upik LAN Serres epygi configuration and to download it to a PC or to view it directly in the browser Configuration Summary In the text field on this page the partial configuration to be EE downloaded should be specified Pressing Start generate a EE legible configuration file will start parsing the configuration Steet opd invokes lacal Sysvicard invokes dhcp structure of the device Progress will be seen in the area below syawinard invokes regional ayawicard inrekesa amerogency Sosglrerd The Cancel generation process button appears when the Procesa finished configuration generation procedure starts and it is used to stop i
79. f the pattern validation should be defined Any time selected in this field will be considered corresponding to the Quadro s Time Date Settings The Custom selection provides the option to manually define the validity period s Use the following format to insert pattern date time rule s Month Month Month Day Day Day hh mm hh mm od hh mm hh mm oo oo 238 59 Available Time Perioc Available Periods L Ront b Month Month Day Day Day hh mm hh rm Copyright C 2005 Epygi Technologies Ltd All rights reserved Fig Il 84 Call Routing Wizard page 5 The Duplicate functional button is used to create a routing pattern with the settings of an exiting one This is to avoid configuring a new routing entry completely by duplicating an existing entry with different settings To use the Duplicate button only one record may be selected otherwise the error message One row should be selected will appear The Duplicate button opens the Call Routing Wizard where all fields except the Pattern field are already filled in A Pattern for the new route will be required anyway The Move Up Move Down buttons are used to move call routing patterns one level up or down within the Call Routing table The sequence of the routing patterns is important when making routing calls because the Call Routing table is parsed from the top down and routing will take place according to t
80. format available configurations will be checked updated Update now Upload a legible configuration file periodically depending on the selected time and or Update now without feedback weekday This selection enables Time Based and f Save Back Help Weekday Based checkboxes Selecting one or both of them allows you to define the time and the weekday when Copyright C 2005 Epygi Technologies Ltd All rights reserved configuration checks updates will be automatically performed Fig Il 24 Upload Configuration page The Update Policy Selection manipulation radio button group is used to select the operation performed on the following selections e Check only for update with this option the system will only perform checking of the availability of new suitable configuration and will log corresponding event in the Events table depending on configuration in Events Settings e Check and update immediately with this option the system will check the availability and correspondingly update the new configuration and will log corresponding event in the Events table depending on the configuration in Events Settings e Check and update immediately without any feedback with this option the system will check the availability and correspondingly update the new configuration but will not log any events on this The Check now for new update functional button performs manual checking of the availability of new configurations and logs corresponding
81. from an external user are routed to another external user through Quadro s routing rules In the first case RTP statistics will be logged if remote extension or IP line user is calling locally to the Quadro s extension or auto attendant SIP Settings The SIP Settings provide information on the SIP receive UDP and TCP ports and allows you to select DNS server configurations for SIP and the SIP timers scheme Main System Users Telephony Internet Uplink LAN Services Co e p V g J A TQuadro225 SIP Settings JDP Port 5060 CP Port 5060 nable Session Timer DNS defined in the network settings DNS 1 ho bes 77 fig IP Clipboard DNS 2 fic 20 30 fio IP Clipboard The UDP Port indicates the SIP UDP User Datagram Protocol receive port number By default 5060 is selected and used The SIP UDP port cannot be in the selected RTP RTCP port range EC Ap All timers according to the standard for FXS and IP lines see RTP Settings otherwise the Mapped port for SIP shouldn t be in RTP port range error message etry periods are shortened appeals USO All timers according to the standard except The TCP Port indicates the SIP TCP Transmission Control Registration timeout kan 7 second s Protocol receive port number By default 5060 is selected and eqistration failure timeout Prz0 second s used SIE COL SOMA S Please Note Quadro will not use TCP protocol as
82. g AAA settings e Local Authentication with this checkbox selected callers will need to pass authentication through the Local AAA table see below when dialing the current pattern e RADIUS Authentication and Authorization this checkbox is present when a RADIUS client is enabled With this checkbox selected callers will need to pass the authentication through RADIUS server see above when dialing the current pattern e RADIUS Accounting this checkbox is present when a RADIUS client is enabled With this checkbox selected authentication will not take place but a caller identifying a CDR call detail report will be sent to the RADIUS server This checkbox selection enables accounting on the RADIUS for a certain call This selection enables the Client Code Identification checkbox which is used to activate deactivate the code identification on the RADIUS server When the Client Code Identification checkbox is selected caller may optionally dial an identity code at the end of the corresponding route To make an identified call caller should dial Routing Number ES Identity Code Here Identity Code is an arbitrary digit combination used to identify the corresponding routing rule Identity Code can be used to identify certain called destinations This will allow to search the calls by the certain identity code criteria on the RADIUS server for example for further billing calculation purposes If the authentication is configured based
83. g limitation exclusion and disclaimers apply to the maximum extent permitted by applicable law e Compliance With Laws You may not use the Licensed Materials for any illegal purpose or in any manner that violates applicable domestic or foreign law You are responsible for compliance with all domestic and foreign laws governing Voice over Internet Protocol VoIP calls e U S Government Restricted Rights The Licensed Materials are provided with RESTRICTED RIGHTS Use duplication or disclosure by the Government is subject to restrictions as set forth in subparagraphs c 1 and 2 of the Commercial Computer Software Restricted Rights clause at 48 C F R section 52 227 19 or subparagraph c 1 ii of the Rights in Technical Data and Computer Software clause at DFARS 252 227 7013 as applicable e Entire Agreement It is understood that this Agreement along with the Quadro Installation Guide and Users Manual constitute the complete and exclusive agreement between you and the Licensor and supersede any proposal or prior agreement or license oral or written and any other communications related to the subject matter hereof If one or more of the provisions of this Agreement is found to be illegal or unenforceable this Agreement shall not be rendered inoperative but the remaining provisions shall continue in full force and effect e No Waiver Failure by either you or the Licensor to enforce any of the provisions of this Agreement or any rights with
84. ge Minimal date should be less than maximal date prevents statistics filtering From and To drop down lists are used to search by duration The duration has to be selected from the list of values From field must indicate a shorter duration than the To field If the inserted data does not meet this condition the error message Minimal duration should be less than maximal duration prevents statistics filtering Calling Phone and Called Phone respectively require the caller and called party s SIP address see chapter Entering a SIP Addresses correctly extension or PSTN number as search criteria Wildcard symbols are allowed here QuadroFXO SW Version 3 1 x Main System Users Telephony Internet Uplink LAN Services Cepygi TQuadro225 Call Statistics Statistics Settings Succes Missed Calls Nonsuccessful Calls Statistics Settings M Enable Call Reporting viaximal Numbe viaximal Number viaximal Numbe Download Call Statistics Clear all Records Save Back Copyright C 2005 Epygi Technologies Ltd All rights reserved Fig Il 62 Call Statistics Settings page Call Statistics Successful Calls Fig Il 63 Call Statistics page 37 QuadroFXO Manual Il Administrator s Guide Administrator s Menus The Call Statistics Successful Calls Missed Calls and NonSuccessful Calls tables are lists of successful missed and unsuccessful incoming and outgoing calls and their paramete
85. guration Please Note Operations are available only when the firewall is enabled from the Firewall and NAT page This page offers the following components The Ping Stealth checkbox selection prohibits a Ping operation toward Quadro from its WAN Fig Il 96 Advanced Firewall Settings page Filtering Rules The Filtering Rules page allows you to configure the filters for incoming and outgoing traffic To prevent inaccurate configuration only one rule per service is allowed The user may use IP groups to include several IP addresses for this rule Since the filtering rules specify the operation mode of the firewall they only take effect if the firewall has been enabled additionally NAT should be enabled to use the Port Forwarding function in the Incoming Traffic Port Forwarding filtering rules The filtering rules are independent from the security level so they will work if enabled no matter what security level has been selected Please Note Applying firewall rules will prevent the establishment of new connections that violate the rules Applying rules does not kill existing connections that violate the rule View All displays all configured filters specified by their State enabled or disabled the selected Service the set Action allowed or blocked the IP addresses the filters apply to if Restricted and the destination of port forwarding Redirect to in case of Incoming Traffic Port Forwarding Since it is read only no m
86. he Call Routing table will automatically be overwritten by the new settings ee ee Aghi ara RADI US Client Settings RADIUS Remote Authentication Dial In User Service specifies the RADIUS protocol used for authentication authorization and accounting to differentiate to secure and to account for the users The RADIUS Server provides the option for a caller from through Quadro to pass authentication and to be able to dial a specific number When a RADIUS client is enabled on the Quadro and according to the configuration of AAA Required option see Call Routing table the RADIUS server will be used to authenticate user and or to account for the call This can be accomplished by automatic detection of the caller s number or a customized login prompt where the caller is expected to enter a username and password QuadroFXO SW Version 3 1 x 56 Administrator s Menus QuadroFXO Manual Il Administrator s Guide Administrator s Menus Transactions between the client and the RADIUS server are authenticated through the use of a shared Secret Key which is never sent over the network In addition user passwords are encrypted when sent between the client and RADIUS server to eliminate the possibility of a party viewing an unsecured network where they could determine a user s password If no response from the RADIUS Server is returned after the Receive Timeout expires the request is resent numerous times as defined in the Retry Count list The clie
87. he first pattern that matches the dialed number The Move To button is used to move the selected entry to a different position in the Call Routing Table This will increase or decrease the selected pattern s priority Pressing the button will open the page where a row number should be specified together with the position the selected entry is to be placed before or after the defined row The Local AAA Table page allows you to manage local authentication and the authorization database Callers dialing the routes which have an AAA Authentication Authorization and Main System Users Telephony Internet Uplink LAN Services C vei Accounting option enabled will pass the authorization on the UY Local AAA Table by using a phone number or l TQuadro225 username password depending on the corresponding entry Call Routing Local AAA Table configuration on this page The caller passes authorization automatically if the detected phone Ee o LR l Phone User Expiration Date A T D inti number of the caller dialing a route has the AAA option enabled Aumes Nimal aamini Access Type Description and is registered in the Local AAA Table If the caller ID service is disabled or the caller s phone number is not registered the caller is Ll asked to enter a registration user name and password 9100210 Never expires All kind of calls are allowed trusted_user_lV The Add functional button opens the Call Routing Local AAA Table Add Entry page
88. ically be logged in as the selected extension i e the extension number and its password will be automatically submitted by the Quadro system The trusted user will directly access the Quadro Auto Attendant services The SIP settings of the login extension will be used when making IP calls The Automatically Enter Call Relay Menu checkbox enables direct access for the trusted user to the Quadro Auto Attendant Call Relay menu If the checkbox is not selected a trusted caller will be directed to the Auto Attendant s main menu but will still be able to reach Remote Access Voice Mailbox of the specified extension and Call Relay services see Feature Codes with no authentication The Description text field allows entering an optional comment Callback Settings The Enable Callback checkbox selection gives the possibility for specified trusted caller to use the Instant Call Back service see chapter Call Back Services The Callback Call Type drop down list includes possible callback call types PBX PSTN SIP and Auto The Callback Destination text field requires the destination number where Quadro should instantly call back to The value inserted in this field is dependent on the selected callback call type for PBX 2 digit extension is required for SIP the SIP address is requires and for PSTN a PSTN number is required Auto is used for undefined call types destination independent on whether it is a PBX number SIP address or PSTN number wil
89. ime Mon May 31 11 41 39 2004 mitted Bytes mitted Packets mit Collisions smit Carrier E Administrator s Menus LAN Services Co epyg j TQuadro225 Fig Il 12 Transfer Statistics page Time range last week relative display Fig Il 13 Transfer Statistics Diagram Chart To see the Transfer Statistics Diagram Charts select the desired criteria and click Save to generate the corresponding chart and the table showing the transfer statistics values if enabled The letters M millions and K thousands used in the legend of the displayed diagrams show the total number of specified criteria The Reset Statistics button is used to reset the chart and the table if enabled QuadroFXO SW Version 3 1 x 12 QuadroFXO Manual Il Administrator s Guide Administrator s Menus Lines Status The Quadro Status Lines Status page shows the current status of each FXO line with all details of the active calls Since only one line of information can be displayed at a time the FXO functional buttons are used to navigate through information regarding other lines Man Siem Woes Tekale kasna theo LAH Seavtices Eep oi CU Y G Quadro Status Lines Status mr 295 The Lines Status table of each FXO Line provides information about the Allowed Call Types the extension number attendant or routing client to whom the Incoming Call is Routed To and the State of the line Free or Busy Fig Il 14 Line Status FXO Status page
90. ing pattern and if found the call will be routed to the specified destination QuadroFXO SW Version 3 1 x 48 QuadroFXO Manual Il Administrator s Guide Administrator s Menus The Transport Protocol for SIP messages manipulation radio buttons group is available for SIP or IP PSTN call types only and allows you to select the transport UDP or TCP to transmit the SIP messages through The SIP Privacy manipulation radio buttons group is only available for the SIP call type and allows you to select the security of the SIP route by means of hiding or replacing depending on the configuration of the SIP server the key headers of the SIP messages used to establish the call e Default Privacy with this selection Quadro specific SIP privacy will not be applied and all privacy will rely on the configuration of the SIP Server e Disable Privacy with this selection SIP call security will not be disabled and all headers of the SIP message will be transparently visible to the destination e Enable Privacy with this selection SIP privacy will be specified for the corresponding route This selection enables a group of checkboxes in order to choose the key headers that are to be fully or partly hidden or replaced The Require Privacy checkbox selection is used to restrict the delivery of the SIP message if any of the selected headers cannot be hidden or replaced depending on the configuration of the SIP server before being sent to the destina
91. input options Enable DHCP Server activates the DHCP server on Quadro IP Address Range defines a range of IP addresses that will be Main System Users Telephony Internet Uplink LAN Services e e p V g J A TQuadro225 DHCP Settings for the LAN Interface M Enable DHCP Server IP assigned to the Quadro LAN users The IP range must be at Address ma P z pE Em TTT least 6 otherwise the error message Address Range too page a H H RS o fee es small will prevent it from being saved The error message e Address Range too large will appear if the IP range is greater Sone KLEER IP Clipboard than 254 T WINS Server defines a WINS server IP address for the Quadro save Back LAN users View DHCP Leases leads to the page where the DHCP leased E LAN IP addresses are listed Fig Il 108 DHCP Settings page for LAN interface QuadroFXO SW Version 3 1 x 66 QuadroFXO Manual Il Administrator s Guide The DHCP Leased IP Addresses page includes a list of the leased host addresses that are part of the Quadro s LAN For these hosts Quadro acts as a server supplying them with a unique IP address It displays a read only table describing all the leased IP hosts and their parameters The table contains the following columns IP address host IP address assigned by Quadro MAC address host MAC address provided by the host itself Lease Start date and time when the leased IP address has been activated
92. into two subgroups 2221 123 1 3 100 150 asd 1 1 1 3 3 0 8 1231 Step 2 The two groups of patterns are sorted separately from each other by the number of matching digits in descending order Criterion 2 Table 2 The patterns that have the same number of matching digits are grouped into sub lists Table 3 If a sub list consists of one pattern it stays in its position and does not participate in further discussions Table 2 Table 3 2271 297 100 150 asd 1 100 150 asd 1 1 3 1 3 12 31 12 31 4 1 1 11 15 3 1 11 15 3 1 The principle by which the patterns have been sorted in Step 1 is applied in all further steps with a different criterion Step 3 Each sub list is sorted separately from the others by the number of brackets T in the pattern in descending order Criterion 3 Table 4 The patterns that have the same number of ranges are grouped into sub lists Table 5 If a sub list consists of one pattern it stays in its position and does not participate in further discussions Table 4 Table 5 The list of patterns 1231 The list of patterns 1231 1 1 3 3 0 8 2 2271 0 ae KC ES 1 1 3 3 0 8 D 100 1 dk ES 100 150 asd 21 EE I LS 1 3 ia fa l T ad 1 SE 11 15 3 1 37 1 0 Step 4 Each sub list is sorted separately from the others by the number of question marks in the pattern in descending order Criterion 4 Table 6 The pa
93. ion number Display Name defines an optional parameter used to identify viled the calling party Usually the display name appears on the Nama Quadro User t phone display if a call is placed or a voice mail is sent The field parni is not limited regarding symbol usage but its length is limited to 20 characters User Permissions selection indicates password protection for e Incoming Calls enables password protection for incoming men Laan ow rena calls If the service is enabled a user password is required Tile to hoet Eimedialgusdroveice Dowe to be able to accept the incoming calls DREES e Outgoing Calls enables password protection for outgoing L ses Lea calls If the service is enabled a user password is required to be able to make calls Account Settings Fig IIl 7 Extension Account Settings page The File to upload text field can be used to type in the path where backed up file with voice messages is located If voice greetings are browsed with the help of a file chooser this field displays the path of the browsed file The Browse button is used to browse for the previously downloaded file with custom voice messages Attention Uploading the selected file will replace your custom voice messages Uploading custom messages downloaded from the other Quadro will overwrite messages that have not been configured by the user with the current device defaults This means that if some default messages were used on one Quadro they may
94. iously uploaded The link is used to download the audio file to the PC and opens the file chooser window where the saving location can be specified S Recurring Attendant Prompt this group allows updating the active recurring Auto Attendant message played after the Attendant Welcome Message and then periodically repeated while being in the Auto Attendant downloading it to the PC or restoring the default one The group offers the following components The Restore Default Recurring Attendant Prompt checkbox allows restoring the Recurring Attendant Prompt file if another one has been previously selected If the checkbox is selected the file upload will be disabled Upload new Recurring Attendant Prompt indicates the file name used to upload a new recurring auto attendant prompt The uploaded file needs to be in PCMU wave format otherwise the system will prevent uploading and the Invalid audio file or format is not supported QuadroFXO SW Version 3 1 x 31 QuadroFXO Manual Il Administrator s Guide Administrator s Menus warning message will appear The system also prevents uploading if there is not enough memory available for the corresponding extension This will cause the You do not have enough space warning message to appear Browse opens the file chooser window to browse for a new menu message file The Download Recurring Attendant Prompt File link appears only if a recurring Auto Attendant prompt has been previously uploade
95. iscarded e Receive Overrun Errors number of received overrun errors that occur when the receive buffer is not large enough to hold all incoming packets This error usually appears due to a slow receiving system e Receive MultiCast Packets number of received broadcast packets The area Transmit Values provides the following e Transmit Bytes number of transmitted bytes e Transmit Packets number of transmitted Ethernet packets e Transmit Errors number of transmitted packets containing errors e Transmit Drop Errors number of transmitted packets that have been discarded e Transmit Carrier Errors number of transmit carrier errors that occur due to a defective or lost connection on the Ethernet link e Transmit Collisions number of transfer errors that occurred during a simultaneous packet transmission from both sides Main System Users Telephony Transfer Statistics Time range of statistic table Interface Receive values M Rece M Rece M Rece M Recely DP Rece M Rece ved Bytes ved Packets ve Errors ve Ire op Em OTS ye Frame Errors ved Multicast Show Back Copyright C 2004 Epygi Technologies Ltd All rights reservec Packets Internet Uplink 7 Days LAN ransm Vv Vv Vv r Vv it values t Errors smit Drop Transfer Statistics of the WAN Interface Current System T
96. ise make available the Licensed Materials or any part thereof to any person other than the Licensor or its employees without the prior written consent of the Licensor You agree to use your best efforts and take all reasonable steps to safeguard the Licensed Materials to ensure that no unauthorized person shall have access thereto and that no unauthorized copy publication disclosure or distribution thereof in whole or in part in any form shall be made 6 Limited Warranty The only warranty the Licensor makes to you in connection with this license is that the media on which the Licensed Materials are recorded will be free from defects in materials and workmanship under normal use for a period of one 1 year from the date of purchase the Warranty Period If you determine within the Warranty Period that the media on which the Licensed Materials are recorded are defective the Licensor will replace the media without charge as long as the original media are returned to the Licensor with satisfactory proof of purchase and date of purchase within the Warranty Period This warranty is limited to you as the licensee and is not transferable The foregoing warranty does not extend to any Licensed Materials that have been damaged as a result of accident misuse or abuse EXCEPT FOR THE LIMITED WARRANTY DESCRIBED ABOVE THE LICENSED MATERIALS ARE PROVIDED ON AN AS IS BASIS EXCEPT AS DESCRIBED ABOVE THE LICENSOR MAKES NO REPRESENTATIONS OR WARRANTIES THAT T
97. it and receive packets Clicking on the successful call details will open RTP Statistics page where detailed information Call Quality Receive and Transmit Codecs Number of Packets and Packet Sizes Number of Received Lost Packets Receive Jitter and Receive Maximum Delay about the established call is provided Call Detail column is present in the Non Successful Calls table only and indicates the reason of the call being unsuccessful Filter performs a search procedure by the selected criteria The search may be conducted with several criteria at once To Filter the Statistics 1 Enter the desired search criteria 2 Click on the Filter button to search call reports within the Call Statistics table Info To return to the complete statistics table clear all search criteria and press Filter Speed Calling The Speed Calling service of Quadro simplifies dialing to the called destination It provides short digit combinations for frequently dialed phone numbers Main Voice Mail Your Extension Call Handling Co ro epygl TQuadro225 Speed Calling Settings Extension 11 Add Edit Delete Selectall Inverse Selection Calling code Description The Speed Calling Settings page lists all defined Calling codes with their parameters Add opens the Speed Calling Settings Add Entry page where the user may add a suitable key combination for Speed Calling VV Sweet Home VN Room Mate Edit opens the Speed Calling Settings Edit E
98. iting outgoing calls for the selected FXO line e Enabling outgoing calls prohibiting incoming calls for the selected FXO line e Enabling both incoming and outgoing calls for the selected FXO line The Route incoming FXO Call to manipulation radio buttons group allows you to define the destination where incoming calls addressed to the corresponding FXO line will be forwarded to e Extension this selection allows you to choose the local PBX user or auto attendant extension to forward calls If an inactive extension is chosen from this list the voice mail system will answer the call addressed to the corresponding FXO line If the Auto Attendant extension is chosen it will become the default user for the corresponding FXO line on the Quadro e Routing this selection allows you to forward the incoming calls to the destination defined through Call Routing This selection requires you to enter a routing pattern to the corresponding field Based on the registered PSTN users the caller will be able to reach the destination according to configurations in Call Routing Table By choosing a destination the Quadro administrator virtually assigns a default number that will start ringing when a call is initiated to the Quadro s PSTN number The PSTN Number text field allows you to enter the PSTN number that the current FXO line is attached to The field value is optional and used as an identification parameter for FXO lines The field
99. l 105 LAN Services menu in Dynamo theme DNS Settings Main System Users Telephony Internet Uplink LAN Services Cc ep V O JO TQuadro225 The DNS Settings page provides the option of setting up a name DNS Settings server for the Quadro It offers the following components The Nameserver Assignment radio buttons are as follows eserver assignment Dynamically by e The Dynamically by provider selection automatically configures the assignment of the name server address from the provider party fisz fies fpo hp P Clipboard e Fixed Nameserver address is a manually selected name he be fo B clipboard server The Nameserver text field requires the IP address of an external name server The Alternative Nameserver save Back text field requires the IP address of the secondary name server The Alternative Nameserver is used if the main Copyright C 2005 Epygi Technologies Ltd All rights reserved name server cannot be accessed Fig Il 107 DNS Settings page DHCP Settings for the LAN Interface The DHCP Settings page provides the option of enabling a DHCP server and controlling the Quadro user s LAN settings Therefore Quadro LAN users will automatically be provided with the following settings using the configured parameters e P addresses NTP corresponds to the Quadro s IP address WINS server Nameserver corresponds to the Quadro s IP address Domain name The DHCP Settings page offers the following
100. l Il Administrator s Guide Quadro s Feature Codes Quadro s Feature Codes This chapter describes how Quadro s feature codes allow the user to navigate through Quadro s services with the help of a phone handset These services are Establishing a Call Establishing a call To make a call dial the Routing Number Routing Numbers and available routs to from and through Quadro are listed in the Call Routing Table which is configured and managed by Quadro s Administrator To get information about dialing rules please turn to administrator Please Note You may accelerate establishing a connection by a pound sign dialed at the end of the number QuadroFXO SW Version 3 1 x 77 Quadro Manual II Administrator s Guide Appendix System Default Values Appendix System Default Values Administrator Settings Parameter Admin Settings Quadro Hostname LAN IP Address DHCP Server Regional Settings and Preferences WAN Interface Protocol WAN Interface Bandwidth System Default Value Login name admin Password 19 quadro 172 28 0 1 Subnet Mask 255 255 0 0 Enabled IP Range 172 28 0 100 172 28 0 254 WINS 0 0 0 0 Locale US TimerZone US Central Theme Dynamo Ethernet Upstream 10000 Downstream 10000 Min Data Rate 0 WAN IP Automatically through DHCP Assigned by device a MTU 1500 Bytes DNS Server Dynamically No Routes IP Routing Configuration Event Settings
101. l be reached through Call Routing table If this field is left empty the callers address will be implied as a callback destination Please Note The Call Back service is functional and can be enabled only for PSTN callers QuadroFXO SW Version 3 1 x 34 QuadroFXO Manual Il Administrator s Guide Administrator s Menus To Add an Authorized phone to the database Enter the desired Auto Attendant Settings page Select Edit Authorized Phones Database to enter the Authorized Phones Database page Press the Add button on the Authorized Phones Database page The Add Entry page will appear in the browser window Choose the call type and enter a caller address in the corresponding text field Select a Login Extension and the Automatically Enter Call Relay Menu checkbox if required Enable Call Back service if required and define a Call Back Destination in the same named field Fill in an optional Description in the appropriate field if required Press Save to submit the settings EE SE To Delete an Authorized phone from the database 1 Enter the desired Auto Attendant Settings page 2 Select Edit Authorized Phones Database to enter the Authorized Phones Database page 3 To remove an authorized phone s select one or more checkboxes of the corresponding records that should be deleted from the Authorized Phones Database table Press Select all if all records should be deleted 4 Press the Delete button on the Authorized Phones Database p
102. l is used for exclusion 5a inserted in Pattern field means all patterns except those equal to 5a For example 2 13 17 ww a c means that the dialed number may be 213 214 215 216 or 217 2ww 2a 2b and 2c to match the specified pattern in the case of 2 3 7 the dialed number may be 23 or 27 to match the specified pattern QuadroFXO SW Version 3 1 x 46 QuadroFXO Manual Il Administrator s Guide Administrator s Menus Number of Discarded Symbols NDS requires the number of symbols that should be discarded from the beginning of the routing pattern The field should be empty if digits do not need to be discarded Only numeric values are allowed for this field otherwise the error message Error Number of Discarded Symbols is incorrect digits allowed only will appear Prefix requires entering the symbols letters digits and any characters supported in the SIP username that will be placed in front of the routing pattern instead of the discarded digits Suffix requires entering the symbols letters digits and any characters supported in the SIP username that will be placed in the end of the routing pattern For example if the routing Pattern is 12345 the Number of Discarded Symbols is two and the Prefix is 909 and Suffix is Oa the final phone number will be 9093450a Call Type gives you the option to select the call type PBX PBX Voicemail FXO SIP IP PSTN or ISDN The PBX call Call Routing Wizard type is
103. les 1 Select the Filter link to delete a rule from its table The appropriate Filter table will appear in the same window 2 Check one or more checkboxes of the corresponding rules that should be deleted from the rules table Press Select all if all rules should to be deleted 3 Press the Delete button on the Filtering Rules page 4 Confirm the deletion by clicking on Yes or cancel by clicking on No QuadroFXO SW Version 3 1 x 62 QuadroFXO Manual Il Administrator s Guide Administrator s Menus Service Pool Main System Users Telephony Internet Uplink LAN Services CD ro PYS The Service Pool table is a list of all created services and their parameters It is used to add new services with the appropriate settings protocol type and port range New services can be used to add a restriction or permission by defining a new filtering rule Riad E E ell E Selection Service Pool Configuration TQuadro225 with the following Service Protocol Port Range Add opens the Add New Service page where new services may Games JDP be added Edit opens the Edit Service page where the service parameters Netsend JDP MyService SP except for the service name can be modified This page includes the same components as the Add New Service page To operate E with Edit only one record may be selected otherwise the error L message One row must be selected will appear Fig Il 99 Ser
104. ling this feature in order to protect the Call Relay service from an unauthenticated access When External Call Policy checkbox is enabled all incoming IP calls to the corresponding extension will be handled by the external Policy Server The Percentage of System Memory drop down list allows you to select the space for the extension s voice mails and uploaded recorded greetings and blocking messages The maximum value in the drop down list is equal to the maximum available space for voice messages on Quadro When editing an existing extension and decreasing the voice mailbox size the system will check the present amount of voice mails in the mailbox of the extension H the memory required for these voice mails exceeds the size entered the system will suggest either to remove all voice messages from the extension s voice mailbox or to select a larger size so that the existing voice messages can be stored in the mailbox 2 SIP Settings This group is used to configure extensions SIP registration settings and consists of the following components Mimi Stem Uses Tejephory Fgertsc Upik LAN Services User Name requires a user name for the extension registration unique on the SIP server and it is displayed on the called phone when performing an IP call macal Set SIP Registration Settings 11 Password indicates the password for the extension registration on a SIP server Registration Password is used to confirm the password If the en
105. ll Reporting checkbox enables Call Statistics reporting The selected number of statistics entries will be displayed in the Call Statistics tables The Maximal Number of Displayed Call Records drop down lists are used to select the number of Successful Missed and Nonsuccessful statistics entries to be displayed in the corresponding Call Statistics tables If the record numbers exceed the numbers specified in these drop down lists the oldest record will be removed The Download Call Statistics link is used to download all displayed statistics in a file that can be viewed with a simple text editor The Clear all Records button is used to clear all statistics records The Number of Records displays the current number of statistics entries in the table For successful calls Total Duration Maximum Duration Average Duration and Minimum Duration statistics are displayed on top of the table The Call Statistics Successful Calls Missed Calls and Nonsuccessful Calls pages consist of the general information on successful missed and unsuccessful calls search fields and the calls table The search components are as follows From and To text fields are used to search by date and time The data must be entered in either of the following formats dd mm yyyy hh mm ss or dd Mon yyyy hh mm ss The time criteria are optional From requires an earlier date and time than the To field If the entered data does not meet this condition the error messa
106. ll users in time of by Phone authentication checkbox enables custom settings for the callers who passed an authorization by phone on the Quadro This checkbox enables Username and Password text fields to insert the custom settings that will stand instead of the source caller s settings when being delivered to the RADIUS server The Authentication on Destination RADIUS Server parameters group is used to insert a Username and a Password followed by the password confirmation to pass authentication on the RADIUS Server of the destination Quadro If these fields are left empty the original authentication settings that users enter for authentication will be used 3 Accounting Settings The Username field is dedicated for accounting services only It is used to insert an identification username for accounting purposes When no username is specified in this field the source username will be used for accounting The Send Accounting messages manipulation radio buttons group is used to select sending both Start and Stop accounting messages or only Stop accounting message QuadroFXO SW Version 3 1 x 57 QuadroFXO Manual Il Administrator s Guide Administrator s Menus Dial Plan Settings Main System Users Telephony Internet Uplink LAN Services GES cnv K TQuadro225 Dial Plan Settings The Dial Plan Settings page is used to adjust the dialing timeouts for the routing calls over Quadro This page consists of the only drop down list used
107. lly connectivity problems please ope en the regis tri ano n pag Remind me later Don t remind me more Copyright C 2004 Epygi Technologies Ltd All rights reserves Fig Il 110 Device Registration page This option is used to close the session between the user PC and Quadro and to leave the QuadroFXO Web Management or to enter the management with another login By selecting the Logout button the startup page will be displayed and the user needs to login again QuadroFXO SW Version 3 1 x 67 QuadroFXO Manual Il Administrator s Guide Extension User s Menus When logging in as an extension user the page Extension Settings is displayed with the Error Reference source not found table as a startup This page displays a list of available codecs for the corresponding extension the list of other extensions on the Quadro their Display names the SIP registration username and line number if attached as well as the FXO lines state and the destination to route incoming calls For FXO lines allowed call types are displayed here e Your Extension e Call Statistics e Speed Calling e Account Settings Your Extension Ma Yeu primin Tigger arp ed a Cal Gaia Sir esl alla ep Mal Bed oapg Erik i Extension 11 Call Statistics Supplementary Services Caller ID Based Services e Incoming Call Blocking e Outgoing Call Blocking e Call Hunting e Unconditional Call Forwarding Fig 0 2 Your Extension menu i
108. loaded The link is used to download the audio file to the PC and opens a window where the saving location can be specified Call Hunting The Call Hunting service provides the possibility of incoming call consecutive ringing on several extensions depending on the calling party The Call Hunting page contains a table where all the participants in the call hunting group for the corresponding extension should be defined Attention By configuring the Call Hunting service Forwarding and Many Extensions Ringing automatically will be disabled on the current extension Mam Your Extension Supplementary Services Selecting Enable Service activates the Call Hunting service on the current extension Caller ID Based Services for SIP 15150 sip epygi com The table displayed here lists the extensions to where the Extension 11 call must be consecutively duplicated in case of a call from the corresponding caller The Line Status column shows whether or not the extension is Attached Not Attached or Attendant An extension can t ring if it is Not Attached it must be attached to the line by the administrator from the Extensions Management page As the order of the entries in the Call To table define the consecutive ringing order Move Up Move Down is available to move the checked Call To extension either one level up or down Fig 3 16 Call Hunting page QuadroFXO SW Version 3 1 x 74 QuadroFXO Manual Il Administrator s Guide Extension User s M
109. m Speed The default entry in both fields is 10000 the maximum bandwidth of a 10 MB Ethernet In most cases providers offer a smaller bandwidth than 10000 kbit s The bandwidth required by an IP call depends on the codecs used and these specifications are listed in the table below QuadroFXO SW Version 3 1 x 9 QuadroFXO Manual Il Administrator s Guide Administrator s Menus Required Bandwidth for Standard Packets Packet Needed bandwidth in kbit s using the Codecs Size in msec G 711u G 711a G 726 16 G 726 24 G 726 32 G 726 40 G 729a G 723 ILBC 13 33 10 105 58 66 74 82 50 lt lt 20 84 37 45 53 61 29 30 76 30 38 45 53 22 21 27 40 74 27 34 42 50 19 50 71 25 32 40 48 17 60 67 22 30 37 45 15 13 20 The Min Data Rate text field requires the amount of upstream bandwidth that ought to remain for data applications even if voice applications use the entire available upstream bandwidth The value selected here needs to be smaller than the upstream bandwidth and is measured in kbit s Main System Users Telephony Internet Uplink LAN Services Cepygi d O The WAN IP Configuration page is only displayed if Ethernet or TQuadro226 PPTP has been selected to be the uplink protocol It offers the Internet Configuration Wizard following components The Assign automatically via DHCP radio button selection switches WAN IP Configuration to automatic retrieval of the WAN IP address from a DHCP server at the ISP uplink configuration of
110. m packet size on the Ethernet in bytes MTU is used to fragment the packets before transmitting them to the network The MTU preferred value is dependent on the Ethernet connection The default MTU size is 1500 Bytes for Ethernet and 1400 Bytes for PPPoE Fig Il 9 Internet Configuration Wizard WAN MAC Address Configuration page Status The system status window displays non editable tables providing extensive system status information about Quadro General Information Network Status Lines Status Memory Status Hardware Status and SIP Registration Status The links on this page lead to device Transfer Statistics user mailboxes and supplementary services configuration pages The System Status page has several tables providing system information QuadroFXO SW Version 3 1 x 10 QuadroFXO Manual Il Administrator s Guide General I nformation The General information Information page includes the following e Uptime duration Period Quadro is on since last reboot e Device hostname Quadro device host name e Quadro Operating System Quadro operating system version e Application Software Software and file system versions of the Quadro e Boot Loader Quadro boot loader version e DSP Software Quadro DSP software version and the date of build e Preinstalled Languages this field is present only when multiple languages are preinstalled on the device and it indicates the system default languages e La
111. ment table and extension pages Additionally the supplementary services configuration pages will not be accessible QuadroFXO SW Version 3 1 x 28 QuadroFXO Manual Il Administrator s Guide Administrator s Menus Add opens the Add Entry page where the type and number of the new extension should be defined This page consists of the following components The Extension text field is used to enter a new extension number The extension number is a two digit number If non digit symbols have been entered the error Incorrect Extension no symbol characters allowed will appear If the extension length is shorter than 2 digits the error Incorrect Extensions length will prevent the creation of the extension If an extension with the same number already exists in the Extensions Management table the error Extension already Extensions Management Add Entry exists will appear Please Note Each extension number cannot start with digits 0 8 or 9 The Type drop down list is used to select the type of the extension user or attendant to be created for details see below Fig Il 47 Extensions Management Add Entry page Main yatim Users Ieietlsree Biin b LAN Services 43 User Evopaxe sp Sw Hack Edit opens the Edit Entry page where a newly created user or attendant extension settings might be adjusted To operate with Edit one or more record s have to be selected otherwise the No records selecte
112. meters extension number and password as well as SIP and Speed Calling Settings will be used automatically for the trusted caller access of the Quadro Auto Attendant A direct connection to the Call Relay menu can be optionally provided Wan Som lees Telephon intenet Lh LAN Serres Authorlzed Phones Database bd Eu Upale Sele a hei oe a aa al Type F Caley Aiki g Log ELSE man 6 10 cair h Emo Ca Rekry Bhag The Authorized Phones Database page displays the Authorized Phones Database table where the trusted phones are listed Only SIP and PSTN users can be added to the Authorized Phones Database The Authorized Phones Database table displays all trusted callers with their settings For example the call type caller address extension they automatically login with information if they have automatic access to Call Relay Menu of the Auto Attendant etc Fig Il 57 Authorized Phones Database Each record in the table has an assigned checkbox The checkbox is used to edit or delete the corresponding record The No records selected error message occurs if the user activates the edit or delete button with no records being selected The error message One record should be selected appears if the user tries to edit more than one record The heading of each column in the table has a link By clicking on the column heading the table will be sorted by the selected column When sorting ascending or descending arrows will be displayed ne
113. n Dynamo theme Extension User s Menus Mais Your Fatrerston Sapplonemary Semices Main Page Extension 99 Fig Ill 1 Quadro Extension User s page MP e wane jaj l TOU Extension paad C3 DVG Extension 11 Fig Ill 3 Your Extension menu in Plain Theme The page Call Statistics allow collecting the call events and their parameters over the Quadro i e incoming and outgoing calls reporting It contains three tables and provides reports on successful not successful and missed incoming and outgoing calls for the current extension only The page also gives a possibility to filter the collected Call Statistics based on various criteria The search components are as follows QuadroFXO SW Version 3 1 x 68 QuadroFXO Manual Il Administrator s Guide Extension User s Menus The From and To text fields are used to search by date and time The data must be inserted in the following format dd mm yyyy hh mm ss or dd Mon yyyy hh mm ss The From field has to indicate an earlier date and time than the To field If the entered data does not correspond with this condition the Minimal date should be less than maximal date error message prevents statistics filtering The From and To drop down lists are used to search by duration The duration needs to be specified from the listed values The From field has to indicate a shorter duration than the To field If the entered data does not correspond with this condition the Minimal
114. n in the lower right corner of the Administrator s Main Menu Information about IP address user accessed Quadro GUI from the username user is logged in and the time until the next automatically logout is provided herein The current version of the Quadro s firmware and of its boot loader is also available here The idle session timeout is set to 20 minutes If no action is performed during that time user will be automatically moved to the Login page and will be requested to login again The link Refresh in occurs in the upper right corner beside the field displaying the number of seconds until the next refresh and is used to perform a manual reload of the page If a page with a Refresh counter is left opened the session time out counter will be updated periodically and the logout timeout will never expire QuadroFXO SW Version 3 1 x 5 QuadroFXO Manual Il Administrator s Guide Recurrent Buttons Quadro s Graphical Interface Throughout this guide you will see a variety of recurrent buttons Below is a description of these buttons Previous Cancel IP Clipboard This button leads back to the previous page of a fixed sequence of pages used mainly in wizards This button leads forward to the next page of a fixed sequence of pages used mainly in wizards This button discards the latest not yet confirmed entries This is the last button of a fixed sequence of pages that completes and saves the entries of an entire sequence
115. n the table The Edit functional button leads to the Change Access Rights page where a list of user specific GUI pages is displayed Select the user in the table and press Edit to manage the permission for the corresponding user Fig Il 42 Roles page at User Rights Management QuadroFXO SW Version 3 1 x 26 QuadroFXO Manual Il Administrator s Guide Administrator s Menus Main avann ise Telephony hn rst pink LAN Semaces User Rights Management Changing access rights for role extensions DEN Acces r CH Hi On the Change Access Rights page Grant Access Deny Access functional buttons are used to grant or deny access to certain GUI page s for the selected user When access to a certain GUI page is denied for a user the You are not authorized to access this page warning message will be displayed Fig Il 43 Edit Roles page at User Rights Management QuadroFXO SW Version 3 1 x 27 QuadroFXO Manual Il Administrator s Guide Administrator s Menus Users Menu Mean Seven tesia largire bei mel p n LAN Sre En I earns HMazstozteg QuadroFXO Management Active Calls L 9 Sal ip F Fig Il 45 Telephone Users Menu in Plain Theme Fig Il 44 Telephone Users Menu in Dynamo Theme Extensions Management The Extensions Management is used to create user extensions and auto attendants on the Quadro From this page by clicking on the user extension administrator can get the extension settings pag
116. ned Polling Interval 1 hour Keep alive interval 120 seconds NAT IP checking interval 300 seconds No entries in NAT Exclusion table 6 FXO lines all enabled incoming and outgoing calls allowed and routed to 00 Attendant on all Provide FXO lines for master device disabled FXO lines Transmit Gain 0 Receive Gain 6 Route all incoming SIP calls to Call Routing enabled Local Routing table no entries Local AAA Table no entries Disabled 4 seconds Play Hold Music Local Music Hold Music file default Firewall disabled Ping Stealth enabled Enabled Outgoing Traffic MS File Sharing Blocked for all SIP Access Allowed for all No user defined services and IP pool groups 79 Quadro Manual II Administrator s Guide Appendix System Default Values Extension Settings Parameter System Default Value Speed Calling No entries Display Name undefined Account Settings User Password Protection disabled both for incoming and outgoing calls Custom Voice Messages default No entries in the table For Any Callers all services except Unconditional Forwarding are disabled Unconditional Forward is enabled with 00 172 30 0 1 forward destination Blocking Voice Messages default Caller ID Based Services QuadroFXO SW Version 3 1 x 80 QuadroFXO Manual Il Administrator s Guide Appendix Software License Agreement Appendix Software License Agreement EPYGI TECHNO
117. ng Target f192 168 0 26 Ping Traceroute Target sip epygi com Traceroute Back Traceroute to sip epygi com traceroute to sip epygi com 69 93 123 244 30 hops max 40 byte packets 1 yrouter epygi loc 192 168 75 5 2 964 ms 2 753 ms 2 675 ms satellite epygi loc 172 25 4 1 3 524 ms 3 202 ms 3 51 ms 172 25 179 2 172 25 179 2 556 052 ms 543 704 ms 580 566 ms wt LST he Saa EE ekNae rll wer gate epygi de 10 20 0 1 963 5768 ms 817 532 ms 607 835 ms cO25e seri O elena kari toplink plan net 212 126 192 37 2063 25 ms 3358 26 ms 903 521 ms 1elic bbo4 franca fra3 toplink plan net 213 218 30 17 911 112 ms 869 278 ms 904 018 ms ffim s2 rou 1071 de eurorings net 134 222 105 177 2703 38 ms 675 451 ms de cix fra above net 80 81 192 226 844 4 ms 923 94 ms 583 735 ms so O0 0 O cr2 fral de mfinx net 208 184 102 142 2287 62 ms 825 968 ms 823 825 ms posii O mpr2 lhri uk above net 64 125 29 149 759 737 ms 1283 97 ms 1119 46 ms FOW OTA OWN Pe Copyright C 2004 Epygi Technologies Ltd All rights reserved Fig Il 36 Networking Tools page 23 QuadroFXO Manual Il Administrator s Guide Administrator s Menus To Check the Internet connection 1 Specify the destination address for the ICMP request in the Ping Target text field 2 Press the Ping button to process the ICMP request 3 Specify the destination address to trace the route 4 Press the Traceroute button to process the router triggering Diagnostics Th
118. ng components Server and Server Port text fields require an IP address or Host name and the port number of the server configuration where they will be downloaded from Main System Users Telephony Internet Uplink LAN Services r O i epygl TQuadro225 Update Configuration Info Feedback will be given via the event system The Update Method drop down list indicates the connection Server litpepygicom n type used to download the configuration ftp tftp http or https a ma The Enable Version Check checkbox selection enables version Update Method Em verification before the configuration is being downloaded Attention Disabling the Enable Version Check checkbox may cause incompatibility problems on the device The Update Interval Selection manipulation radio button group Update Inte ck Update at boot time ck Update manual is used to select the frequency of configuration checks updates Gei 1e date scheduled Time based 300 7 performed on the Quadro S Weekday based Emap e Check Update at boot time with this option new available configuration will be checked updated each time Quadro boots e Check Update manually with this option configuration ck and update immediately check upload will be performed only by manual selection ck and update immediately without any feedback e Check Update time date scheduled with this option new Check now for new update Download current configuration in a legible
119. ng the corresponding interface statistics window no traffic values are displayed at first After opening the window the tables will serve as a counter and traffic statistics will be updated every minute DNS Server Alternative DNS Server and Default Gateway these display the Quadro settings corresponding to what has been configured with the System Configuration Wizard Services NTP Server and Client DHCP Server and Client DNS Firewall NAT PPP statuses shows if they have stopped or if they are still running Transfer Statistics link to the Transfer Statistics page QuadroFXO SW Version 3 1 x 11 QuadroFXO Manual Il Administrator s Guide The Transfer Statistics page shows a user defined statistics table with the transmit receive value criteria interface type and time period It contains the following components Time range of statistic table the drop down list includes the period in days statistics data that is to be collected and the corresponding diagram charts that are to be built Interface the drop down list offer the values e WAN Wide Area Network WAN events only e LAN Local Area Network LAN events only The area Receive Values provides the following e Receive Bytes number of received bytes e Receive Packets number of received Ethernet packets e Receive Errors number of received packets containing errors e Receive Drop Errors number of received packets that have been d
120. nges cannot include the defined SIP UDP ports see SIP Settings otherwise an error message will appear Telephone Event Draft Support enables telephony events transmission according to the draft ietf avt rfc2833bis 04 The checkbox needs to be toggled if the SIP destination party phone or IVR has problems recognizing DIMFs generated by the Quadro Enable RTCP Support enables Real Time Control Protocol support and allows for the RTCP packets transmission RTCP protocol is used for monitoring the RTP streams and changing RTP characteristics depending on Network conditions Main System Users Telephony Internet Uplink LAN Services Co e p VO il io TQuadro225 RTP Settings Edit Entry G 729a CS ACELP speech coding at 8 kbit s rate The RTP Settings Edit Entry page offers a drop down list and a checkbox Packetization Interval ms 20 Packetization Interval contains possible values in milliseconds M Enable Silence Suppression to be configured for the selected codec Save Back The Enable Silence Suppression checkbox selection enables voice activity detection for the selected codec Copyright C 2004 Epygi Technologies Ltd All rights reserved Fig Il 67 RTP Settings Edit Entry QuadroFXO SW Version 3 1 x 40 QuadroFXO Manual Il Administrator s Guide Administrator s Menus To Edit Codec Parameters Select the codec from the Codecs Table that is to be edited Press the Edit button on the RTP Settings page Th
121. nguage Pack this field is present only when the custom language pack is uploaded and it indicates the version Network Status The Network Status page includes the following information about Interfaces Interface Name lists the Network interfaces available on the Quadro LAN and WAN IP Address lists the IP addresses corresponding to each network interface Subnet Mask lists the subnet masks corresponding to each network interface Properties will list the MAC address corresponding to each network interface on the Quadro Monitor includes links to survey LAN and WAN traffic correspondingly The selection of these links will open a new window with a table of network traffic statistics on the following selected interfaces e Received Bytes e Transmitted Bytes e Received Packets e Transmitted Packets e Received Errors e Transmitted Errors e Received Drop Errors e Transmitted Drop Errors e Received Overrun Errors e Transmitted Carrier e Received MultiCast Errors Packets e Transmitted Collisions 1 Syslem eer Belie am Wei eg Net LAN Services Quadro Status General Information Gam A hb 076 ii Hii ater DSP Softens Langage Heck Man Sten Users Ietotplwum F rnmc pf Quadro Status Network Status LAN Kong eg Administrator s Menus Fig Il 10 Quadro Status General Information page da HE Eep o SZ Siet Maak ft opettiez Fig Il 11 Quadro Status Network Status page When openi
122. nks will be seen in the Reference column of the table The administrator can view the detailed log for each event that has occurred The System Events page offers the following components Current System Time displays the local date and time on Quadro Mark all as read marks newly occurred events as read Disable LED switches off the flashing LED if applicable on the board An LED notification may appear depending on the notification type given in the page Events page when a new event occurs QuadroFXO SW Version 3 1 x o ebe SUR Ant 69 Administrator s Menus Cepysi stan On mi me Gould not besat Reason Hone of ihe z reerg pre Fig Il 27 System Events list 19 QuadroFXO Manual Il Administrator s Guide Administrator s Menus Mam Syriam Users Telephon heen apet Uplink LAN Services Event Settings 1 bra gt ras it Rebech AN Reu Sc electing Bett TGT I eme Numerous circumstances may cause a certain application on Quadro to flag an event The Event Settings page lists all possible events on the Quadro and allows controlling notification action when an event takes place Each entry in the events table has a checkbox assigned to each row By selecting the corresponding checkboxes operations such as Edit may be done for one or more events Edit opens the Edit Event Settings page to modify the event action Display Notification A notification link will be displaye
123. nslation The Enable Firewall checkbox selection enables the firewall security service The firewall security level has to be selected otherwise the firewall cannot be enabled The Firewall Security radio buttons are the following Firewall Configuration Han Setem Users Pelephony Aer mc Uplink LAM tenite e Low Security Everything that is not explicitly forbidden will be allowed This security level doesn t block anything by default It is recommended if the device is already located behind another firewall or if every filter has been configured correctly e Medium Security Traffic originating from the LAN side may pass and traffic from the WAN side will be blocked by default This is the recommended security level e High Security Everything that is not explicitly allowed will be blocked including traffic from the LAN side The Advanced Firewall Settings link refers to the page where Quadro s privacy can be configured The View Filter Rules link opens the Filtering Rules page Fig Il 95 Firewall and NAT Settings page QuadroFXO SW Version 3 1 x 60 QuadroFXO Manual Il Administrator s Guide Administrator s Menus Advanced Firewall Settings Advanced Firewall Settings are used to deny Ping and operation addressed towards the device With this feature Man System Users Telephony ternat Uplink LAN Services WC cy enabled Quadro will answer with inscrutable messages to the Ping operation Advanced Firewall Confi
124. nt can also forward requests to an alternate server s if the primary server is down or unreachable An alternate server can be used after a number of failed tries to the primary server Once the RADIUS server receives the request it determines if the sending client is valid A request from a client that the RADIUS server does not recognize must be silently discarded If the client is valid the RADIUS server consults a database of users to find the user whose name matches the request The user entry in the database contains a list of requirements username password etc that must be met to give access to the user If all conditions are met the user gets access to the Quadro Network The RADIUS Client Settings page contains the Enable RADIUS Client checkbox that enables RADIUS client on the Quadro Please Note The RADIUS Client cannot be disabled if there is at least one route with RADIUS Authentication and Authorization or RADIUS Accounting values configured in the AAA Required drop down list at the Call Routing table In order to be able to disable the RADIUS Client on the Quadro appropriate routes should be removed first The other RADIUS Client settings are divided into three groups Man System Users Telephony hitra pra Uplink LAN Series Cp gl 1 Registration Settings RADIUS Client Settings The Primary Server requires the IP address of the primary Radius E Enable RA Server The Secondary Server requires the IP address of the secondary
125. ntry page where i My Boss the Speed Calling codes may be edited The page includes the 33 M other same components as the Add Speed Calling Code page If no records are selected and the user attempts to Edit or Copyright C 2005 Epygi Technologies Ltd All rights reserved Delete them an error will occur No records selected Fig IIl 5 Speed Calling Settings page QuadroFXO SW Version 3 1 x 69 QuadroFXO Manual Il Administrator s Guide The Speed Calling Settings Add Entry page includes the following fields and buttons Call Type lists the available call types e PBX local calls between Quadro extensions and Auto Attendant SIP 8 calls through 4 SIP Sener Main Voice Mail Your Extension Call Handling Cepyg o PSTN calls to PSTN TQuadro225 e Auto used for undefined call types Destination Speed Calling Settings Add Entry independent on whether it is a PBX number SIP Extension 11 address or PSTN number will be reached through Routing Calling code 3 Description Mother Calling Code requires a key combination to dial the Sall Type sP d destination phone number Only numeric characters are W l allowed for this field If nonnumeric symbols are entered and Call To CIE rs ee eT the Save button is selected an error will appear Incorrect calling code no symbol characters allowed This field is Bes _ Bak limited to two digits If the calling c
126. o Edit a Speed Calling Code 1 Select the checkbox of the corresponding record that has to is be edited in the Speed Calling Codes table 2 Press the Edit button on the Speed Calling Settings page The Speed Calling Settings Edit Entry page will appear in the browser window 3 Change the desired fields 4 To save the modifications click on Save to keep the initial data select Cancel To Delete a Speed Calling Code 1 Select the checkbox of the corresponding record that ought to be deleted from the Speed Calling Code table Press Select all if all records ought to be deleted 2 Press the Delete button on the Speed Calling page 3 Confirm the deletion by clicking the Yes button The speed calling code with its parameters will be deleted To abort the deletion and to keep the record in the list select No Account Settings The Account Settings page provides information on the extension display name allows changing the user password enabling user password protection for incoming outgoing calls and downloading uploading of a file with the user defined voice greetings All parameters listed on this page may be modified and submitted The page consists of the following components QuadroFXO SW Version 3 1 x 70 Extension User s Menus QuadroFXO Manual Il Administrator s Guide Extension User s Menus He mg Latest att pied Y Sento s e EPY Extension shows a non editable parameter providing information about the current user extens
127. ode already exists in the Speed Calling Codes table when selecting Save an error will Vic appear Speed Calling Code already exists Fig IIl 6 Speed Calling Settings Add Entry page Description allows entering a short description about the called destination or simply the username of the remote party Depending on the selected call type the Call To text field indicates the SIP address extension or PSTN number that has to be dialed whenever the calling code is used How to enter a SIP address correctly Two digits should be inserted in the Call To field for the PBX call tyoe The PSTN number length depends on the area code and phone number Only the SIP registration username can be inserted here to call to the SIP user registered on the same SIP server that the current extension is registered on i e leaving an empty SIP server hostname system will automatically set the current extension s registration server hostname instead To Add a Speed Calling Code 1 Press the Add button on the Speed Calling Settings page The Speed Calling Settings Add Entry page will appear in the browser window 2 Select the call type from the Call Type drop down list 3 Choose a Calling Code and enter the Description for the called party 4 Enter the destination SIP address extension or PSTN number dependant on the chosen call type in the Call To text field according to the entering rules 5 To create the Speed Calling Code click on Save T
128. odifications are allowed and no functional buttons are available The Incoming Traffic Port Forwarding filter is for incoming traffic The rules here allow or deny systems on the Internet to reach the services of Quadro s LAN The NAT service should be enabled on the Quadro to provide the possibility of Port nie Forwarding in the Incoming Traffic Port Forwarding filtering Filtering Rules rules The Port Forwarding function will be unavailable if NAT is disabled on the Quadro View Filters for Policy The Outgoing Traffic filter is for outgoing traffic The rules here vanl allow or deny Quadro s LAN users to reach external services Ttan Management Access is used to enable management access to the Quadro from the Internet A host on the Internet can be allowed to reach the Quadro SIP Access is to allow or deny the SIP access to or from the particular SIP servers SIP hosts or a group of them The SIP Packar Filter Access filtering rule may prevent or allow incoming or outgoing SIP calls to or from specified SIP server s or host s When Blocked IP List is used traffic from specific hosts may be blocked no matter what services are opened in the other filters NO traffic will be allowed to the specified hosts The Blocked IP List service has a higher priority if the same host is also listed in the Allowed IP List table Allowed IP List allows trusted hosts to reach your network and vice versa It is an exception to other rules an
129. of incoming calls to varying other destinations Please Note By setting up the unconditional forwarding service Many Extension Ringing and Call Hunting services will be disabled automatically The Enable Service checkbox selection activates the unconditional call forwarding service on the current extension Please Note Unconditional Call Forwarding service has higher priority versus to other forwarding types i e when Unconditional Call Forwarding is enabled Busy Forwarding and No Answer Forwarding services won t take effect even if enabled The table displayed here lists the destinations where the incoming call from a particular caller should be unconditionally forwarded to Add opens the Add Entry page to add forwarding destinations Woe B SORT Series It consists of the following components f Caller ID Based Services for SIP 15150 sip epygi com Call Type lists the available call types Extension 11 e PBX forwarding destination is a local Quadro extensions or Auto Attendant e SIP forwarding destination is reached through a SIP server e PSTN forwarding destination is a PSTN user Help e Auto used for undefined call types In this case the routing pattern will be considered and parsed through the Local Routing Table Fig 3 18 Unconditional Call Forwarding page The Forward To text field requires the SIP address see chapter Entering a SIP Addresses correctly extension or PSTN number
130. on pages S alia pi Incoming Call Blocking Incoming Call Blocking allows blocking unwanted incoming calls for a Quadro extension This page provides the necessary settings for incoming call blocking It indicates if the service is enabled for the particular caller and whether or not the custom message will be used to inform the caller about the call being blocked If the service for the particular caller has been enabled by the administrator and has been stated as protected it cannot be disabled by the user Please Note Since the administrator can protect the service from being disabled by you contact the administrator if callers complain that they cannot reach you The Enable Service checkbox selection blocks all calls to the current extension from corresponding Address listed in Caller ID Based Services table Incoming Call Blocking service is configured for The Send Message to Caller Party checkbox is available when the service is enabled and initiates a message to inform the caller that their line has been blocked Otherwise the caller party will be disconnected without notification Lann Your Extention Sapp AV Sara aw The Restore Default Blocking Call File restores the default incoming call blocking message if another user Caller ID Based Services for SIP 15150 sip epygi com defined file has been selected previously When the checkbox is selected the file upload possibility will be disabled The Upload New Blocking Call File
131. on the callers address callers will pass the authentication automatically otherwise they will be required to identify themselves by a username and a password The Fail Reason drop down list shows the available failure reasons depending on the call type selection on the previous page The following Fail Reasons may be available in this list e Cannot Establish Connection this failure reason is only available for FXO and ISDN calls and indicates cases when a connection cannot be established e Wrong Number available for PBX SIP and IP PSTN call types and indicates cases when the dialed number is wrong e Busy available for PBX SIP and IP PSTN call types and indicates cases when the dialed destination is busy e Network Failure available for SIP and IP PSTN call types and indicates cases of system overload network failure or a timeout expiration occurred e Other available for SIP and IP PSTN call types and indicates cases of authorization negotiation not supported request rejected or other unknown errors occur e System Failure available for SIP and IP PSTN call types and indicates cases of Network Failure and Other fail reasons e None available for all call types and indicates no failure reason e Any available for all call types and indicates any of the above mentioned fail reasons If the call cannot be established due to some of the selected Failure Reasons the call routing table will be parsed for the next match
132. onds QuadroFXO SW Version 3 1 x 39 QuadroFXO Manual Il Administrator s Guide Administrator s Menus RTP Settings The RTP Settings page allows the administrator to configure the codec s packet size and silence suppression for each voice codec to select the G726 codec standard to define RTP RTCP port ranges etc All parameters listed on this page may be modified and submitted The Codec Properties table lists all codecs with the corresponding packetization interval and information about silence suppression Edit opens the Edit RTP Settings page where the codec settings can be modified To use Edit only one codec may be selected at a time otherwise the One record should be selected error message appears The Packetization Interval is the time interval between two RTP packets of the same stream If the interval is increased the overhead is decreased but the voice quality may deteriorate as RTP Settings a result If the interval is decreased the network load is increased and the delay is reduced Tieton Silence Suppression disables RTP packet transmission in case of no voice activity This feature helps to avoid extra traffic if the RTP stream contains no voice activity It is activated after two seconds of silence and restarted immediately if any audio appears The G 726 Standard radio buttons are used to select between packaging the G 726 codewords into octets If you experience problems with the G 726 voice quality
133. onfiguration Back Fig Il 38 Auto Provisioning page 24 QuadroFXO Manual Il Administrator s Guide Administrator s Menus Upload Language Pack Upload Language Pack page allows to upload a custom language for GUI and Voice Messages of the Quadro The language of voice messages can be switched to the custom Language Pack language from GUI setting page at the System Configuration Wizard The language of GUI session can be changed to the custom Language Pack language from the radio buttons on the login page Uploading a Language Pack will cause the loss of the following data Main Synem rett Telephony hitea meee ik LAN Servi Upload Language Pack e All internally stored voice mail e DHCP leases e Call statistics e Pending events guage pa v anaua packelapanisn bin e Transfer statistics See Please Note Only one custom Language Pack can be uploaded at the time Uploading a Language Pack will remove the existing one if existing and will reboot the Quadro Fig Il 39 Upload Language Pack page Current Language Pack field displays a read only information about the custom language pack uploaded When no custom language pack is uploaded field indicates unknown Below there is a Language Pack File to Upload text field which displays the selected image filename Browse button is used to browse the custom language pack to be uploaded Remove Current Language Pack link is seen only when custom language pack i
134. oup includes a drop down list used to specify the Percentage of System Memory for the universal extension recordings The maximum value in the drop down list is equal to the maximum available space for voice messages on Quadro Fig Il 59 Upload Universal Extension Recordings page ary Man Stem Uses Telephony feet red Uplink LAN Services ep Gt Upload Universal Extension Recordings Please Note Changing the Percentage of System Memory on this page will stop any recordings of universal extension voice messages from the handset QuadroFXO SW Version 3 1 x 36 QuadroFXO Manual Il Administrator s Guide Telephony Menu Main System Upers Telaio iraia Shibi LAH Serdoes ai Staliai SP gai QuadroF XO Mit satn HAT Tima 6 0 Come Active Calls Z aata wii Cair ol of oB Gab stall Tas e ef rie Vitro Pala bamt Sami DS Iran bell Ehre Salting Raney TYAN F Address Fig Il 60 Telephony Menu in Dynamo Theme Call Statistics Ecpysi Administrator s Menus Fig Il 61 Telephony Menu in Plain Theme The Call Statistics page displays four tables They provide information on successful unsuccessful and missed incoming and outgoing calls on the first three tables and statistics settings on the fourth page Call statistics allows the collecting of call events on the Quadro with their parameters and to search them by various criteria The Statistics Settings page offers the following input options The Enable Ca
135. oups that include IP addresses that should to be allowed or blocked The Description field is used to insert an optional description of the filtering rule To Add a Filtering Rule Administrator s Menus Main Sythe Users telepon dert Linie LAH Enar 65 Add Filtering Rules Incoming Traffic Port Forwarding Filter HTTE Allowed e goe Bak Fig Il 98 Filtering Rules Page to add a rule for Incoming Traffic 1 Select the Filter link Incoming Traffic Port Forwarding Outgoing Traffic Management Access SIP Access Blocked IP List Allowed IP List to add a rule for it The corresponding Filter table will appear in the same window 2 Click Add on the Filtering Rules page A page where a new rule may be added will appear in the browser window The page will be named corresponding to the selected filter 3 Select a service name from the Service list to configure a rule for it If the list has a default value do not change the default values 4 Select an action from the Action list that is used in the rule If the list has a default value do not change the default values 5 Enter the IP address in the Forward to IP field if an Incoming Traffic Rule is to be added 6 Choose the restriction type by selecting Any SinglelP or IP Mask and enter the required information in the text fields or select a group 7 Insert a Description if needed 8 To add a rule with these parameters press Save To Delete Filtering Ru
136. outing is used to relay information across the Internet from a source to a destination Along the way at least one intermediate node is typically encountered Routing is different than bridging The main difference between bridging and routing is that bridging operates at the OSI Data Link Layer Level Two Media Access Control Layer and routing operates at OSI Network Layer Level Three Quadro s IP Routing service allows you to route IP packets from one destination to another or to a specified router through Quadro The IP Routing Configuration page is used to make IP Static and IP Policy routes for IP packets routing This page consists of two tables Entries in the tables are color coded according to the state of the route For example yellow indicates disabled routes green indicates successful routes and red indicates routes with an error IP Static Routes are used to forward IP packets from the Network where the Quadro is connected to the specified destination The IP Static Routes table displays all established IP static routes with their parameters Target State for the state of the tram System Ve meng mmm LAN Serene Cepysi route enabled or disabled Actual State for the state of the route connection up down or erroneous Route To for the subnet IP Static Routes where the incoming packets should be routed to and Via IP paak Reames Su Address for the router IP address where incoming packets should Ge be routed through
137. port number of the Outbound Proxy Secondary SIP Server and the Outbound Proxy for the Secondary SIP Server These settings are provided by the SIP servers providers and are used by Quadro to reach the selected SIP servers Main System Users Telephony Internet Uplink LAN Services Cepygi VoIP Carrier Wizard Page 3 contains the following VoIP TQuadro225 Carrier access code selection components VoIP Carrier Wizard The Access Code text field requires a digit combination by dialing which the corresponding VoIP Carrier will be reached Voll Camar Access Code The Route Incoming Calls To drop down list allows you to select an extension or Auto Attendant on the Quadro where incoming calls from the configured VoIP Carrier should be SERGE E routed to Route Incoming Calls to 77 The Failover to PSTN checkbox selection will route the call to Wi Failover to PSTN the PSTN through local FXO line in case if the VolP Carrier is not available When this checkbox is selected an additional entry will be added to the Call Routing table This maintains digit transmission to the local PSTN when an IP call towards the configured VolP Carrier cannot be established Please Note A warning message will appear when the defined Access Code already exists in the Call Routing table or causes a conflict with entries already in the Call Routing table In this case when continuing through the VolP Carrier Previous Net Cancel Hep Wizard the existing entry in t
138. ransmission SMTP Port requires the SMTP host port number Mail Sender Address text field requires the source address for the Quadro notification emails The email address defined here should be an existing valid e mail address registered on the selected SMTP server or it should have permission to use that particular SMTP server for e mail transmission Man Stem Users Telephony fer reed Uyak LAN Services Mail Recipient Address text field requires an active e mail System Mail Settings address where system emails will be delivered The e mail e recipient here can be a Quadro administrator or someone v responsible for network and system problems Mail Recipient Address CC text field requires an active email Y Sander Aut quadrogapygi cam address where a carbon copy CC of the system emails will be enn apnai corn del ive red D ar CF sm thigtrahoo Cem Enable SMTP Authentication must be selected if the specified SMTP server requires authentication In this case authentication User Name and Password configured on the Pa H SMTP server should be defined in the corresponding text fields L Semana 7 Send Test Mail is used to initiate a test e mail transmission SJ LR L o This button will be enabled if correct values have been 7 submitted and saved on this page Fig Il 32 System Mail Settings page To configure the System Mail Enable the system mail sending by the Enable checkbox selection Update or set the SMTP host in the
139. rder Criterion 7 The patterns that have the same value of metric are grouped into sub lists If a sub list consists of one pattern it stays in its position and does not participate in further discussions The values of metrics are taken from the routing table Step 8 The patterns in each sub list are arranged by their positions in the routing table Criterion 8 The subgroup containing patterns with is attached to the end of the subgroup without forming a single list of sorted patterns The obtained list is the sorted list of the patterns by the Best Matching Algorithm Table 9 QuadroFXO SW Version 3 1 x 54 QuadroFXO Manual Il Administrator s Guide Vol P Carrier Wizard Administrator s Menus Table 9 The sorted list of patterns 1231 123 1 1 3 3 0 8 221 100 150 asd 1 1 3 dch 123 NZ 11 15 3 XT KC The VoIP Carrier Wizard is used to define access codes for available VolP Carrier accounts which will particularly allow you to reach users over IP PSTN providers or to call to the peers registered on the certain SIP servers by dialing simple digit combinations For each configured VoIP carrier the wizard creates a specific IP PSTN routing rule in the Call Routing table Additionally a virtual extension automatically generated in Extensions Management will be registered on the defined VoIP Carrier s SIP server The settings of that extension will be used to make calls from Quadro
140. respect hereto shall in no way be considered to be a waiver of such provisions or rights or to in any way affect the validity of this Agreement If one or more of the provisions contained in this Agreement are found to be invalid or unenforceable in any respect the validity and enforceability of the remaining provisions shall not be affected e Governing Law This Agreement shall be governed by and construed in accordance with the laws of the state of Texas without regard to choice of law provisions that would cause the application of the law of another jurisdiction e Attorneys Fees In the event of any litigation or other dispute arising as a result of or by reason of this Agreement the prevailing party in any such litigation or other dispute shall be entitled to in addition to any other damages assessed its reasonable attorneys fees and all other costs and expenses incurred in connection with settling or resolving such dispute If you have any questions about this Agreement please write to Epygi at 6900 North Dallas Parkway Suite 850 Plano Texas 75024 or call Epygi at 972 692 1166 QuadroFXO SW Version 3 1 x 82
141. ress Select all if all services should be deleted 3 Click on the Delete button on the Service Pool Configuration page 4 Confirm the deletion by clicking on Yes or cancel by clicking on No IP Pool The Manage IP Pool Groups link opens the IP Pool Configuration page The IP Pool table is the list of all added groups and the members WEE assigned to these groups If a group is empty EMPTY will be indicated in the Members column If hidden group members will IP Pool Configuration still remain active but HIDDEN will be displayed in the Members column The IP Pool Configuration is used to add groups of IP addresses that have the same restriction criteria When adding a new filtering rule groups may be used instead of several IP addresses IP Pool Configuration offers the following components View makes hidden groups visible Hide makes group members hidden and adds the HIDDEN QuadroFXO SW Version 3 1 x Fig Il 101 IP Pool Configuration page 63 QuadroFXO Manual Il Administrator s Guide comment in the member column Add opens the Add Group page where a new group may be added This page consists of the Group Name text field requiring the group name and the Group Description text field requiring the optional group description as well as standard Save and Back buttons to apply or abort changes Edit opens the Edit Group page where the service parameters can be modified It provides the same components as the Add Gro
142. ress is changed to Other Addresses Now there could be different configurations for the specified addresses and for all others Big EE EE SENICE Pade hain Top Extoeneka RU US DECHE KC Ze CP VR Caller ID Based Services Add opens the Caller ID Based Services Add Entry page where a new address can be defined Page consists of the following components The Description text field requires optional information about the address owner Call Type lists the available call types e PBX local Quadro extensions and Auto Attendant e SIP caller or called destinations reached through a SIP server e PSTN caller or called destination dialed from or to PSTN e Auto used for undefined call types In this case for incoming calls from specific address configuration of caller ID based services will apply either to PBX SIP or PSTN callers For outgoing calls the called destination will be reached through Routing Main Votce Mail Yow Extension Supplemen NV Services ez p K l Addresses text field requires a SIP address see chapter Entering a SIP Addresses correctly an extension or a Caller ID Based Services Add Entry PSTN number for whom supplementary services should be applied If the address already exists in the table selecting Save will give the error Caller address already tion Anyone fom Dads ofi exists Wildcard is allowed in this field See chapter Entering a SIP Addresses correctly Entering as PBX or PSTN
143. rresponding entry will be logged to the Authorized Phones Database The detected PSTN caller address must correspond to the one applied by the caller the FXO line must be available on the Quadro there must be network connectivity and the destination must be reachable The PSTN caller will then be disconnected from the Quadro s Auto Attendant and the defined Call Back destination will receive a call from the Quadro within the next 45 seconds Answering the incoming call the PSTN caller will be reconnected to the Quadro s Auto Attendant Non Permanent Call Back configuration service allows the trusted caller to organize one time Call Back to the defined PSTN destination In this situation no entry will be logged to the Authorized Phones Database By calling Quadro s PSTN number that is previously routed to the Auto Attendant and entering the Auto Attendant menu the caller is able to use the 5 menu see Feature Codes to modify the Call Back destination for the already registered Caller in the Authorized Phones Database The system will ask the caller to login by dialing the number and an appropriate password for the Quadro s extension that is used as login extension in the Call Back settings After successful login the PSTN caller should follow the voice instructions for reconfiguring the existing entry in Authorized Phone database QuadroFXO SW Version 3 1 x 35 QuadroFXO Manual Il Administrator s Guide Administrator s Menus The detected
144. rs Call Start Time Call Duration Call destinations Each column heading in the tables is a link By clicking on the column heading the table will be sorted by the selected column Upon sorting ascending or descending arrows will be displayed close to the column heading The Network Details column is only present in the Successful Calls table and provides brief information about the call quality and codecs used to receive and transmit packets Clicking on the successful call details will open the RIP Statistics page where detailed information about the established call is provided The Call Detail column is present only in the Non Successful Calls table and indicates the reason why the call was unsuccessful Filter performs a search procedure by the selected criteria The search may be done with several criteria at the same time To Enable Disable the Statistics 1 Enter the Call Statistics Settings page 2 Select or deselect the Enable Call Reporting checkbox to enable or disable statistics recording 3 If enabling the statistics the maximum number of records to be stored in the statistics table should be selected from the corresponding drop down lists 4 Press Save to apply the new configuration To Filter the Statistics 1 Enter the desired criteria fields 2 Press the Filter button to search the call reports within the Call Statistics table Please Note To return to the complete Statistics Table clear all search criteria an
145. ry page includes the following text fields Add opens the Add Entry page where a new IP range ee Arpanet SHI NAT Gecken Totte can be added hid Edt Diet Set aa Mare Selection Edit opens the Edit Entry page where the IP range can be modified This page includes the same components as the Add Entry page The NAT Exclusion Table lists all possible IP ranges that SE Ce are not included in the NAT process but may be accessed a directly IP addresses that are not listed in the NAT Exclusion Table are accessed over NAT Fig Il 72 NAT Exclusion Table page NAT Traversal Settings E aii ng CE Mask QuadroFXO SW Version 3 1 x 42 QuadroFXO Manual Il Administrator s Guide Administrator s Menus wo Main System Users Totegleun internet Uplink LAH Services ez L Di NI NAT Traversal Settings NAT Exclusion Table Add Entry Ho HAI tian Tahia IP address requires the IP address that is placed behind LEER NAT within the local network s Se a Ge Subnet Mask requires the subnet mask corresponding to the specified IP address Fig Il 73 NAT Exclusion Table Add Entry page To Configure the NAT Exclusion Table 1 Press the Add button on the NAT Exclusion Table page The Add Entry page will appear in the browser window 2 Specify an IP Address and its Subnet Mask in the corresponding text fields 3 Press Save on the Add Entry page to add the selected IP range to the NAT Exclusion Table list To Delete an IP Range from the NAT
146. s of the master Quadro current FXO lines will be shared for Master device port text field requires the port number of the master Quadro current FXO lines will be shared for Registration State and Registration Date Time fields indicate read only information about the last successful registration on the master Quadro i e when authentication was successful its state and the registration date time Gain Control The Gain Control settings are used to define transmit and receive gains For FXO lines Transmit Gain defines the level of voice transmitted from Quadro to the PSTN network and Receive Gain defines the volume of voice received by Quadro from the PSTN network The Gain Control page offers Transmit Gain and Receive Gain drop down lists for each line that contains allowed gain values which can be set up by the administrator for every line Please Note If the gain control has been configured incorrectly DTMF digits may not be properly recognized Gain control settings are strictly dependent on the location country of Quadro and the phone type If a private PBX is attached to the FXO port on the Quadro the voice level in the handset of the phone connected to the Quadro FXS port may be too loud depending on the PBX type and configuration This can be adjusted by decreasing the FXO Receive Gain to three or to zero The Restore Default Gains button restores the default values Call Routing Administrator s Menus Mim S
147. s uploaded and is used to remove it from the system Pressing Save will start uploading the custom language pack to the board The next page will be displayed showing the result of a verification of the language pack being uploaded and asks for confirmation to overwrite the existing custom language pack if any After final confirmation system will upload the selected custom Language Pack and will reboot User Rights Management The User Rights Management service sets restrictions on the GUI access for various users permits or denies the access to certain Web GUI configuration pages and creates multilevel user management of the Quadro The feature is useful to the ISPs in order to set the restrictions for certain customers to manage the Quadro s configuration Two levels of Quadro GUI administration are available ka Administrator this is the main administrator s account The administrator can configure to have the factory reset safe the default password or choose not to The administrator has access to all Web GUI pages and no one else has configuration permission to adjust this account The administrator is responsible for granting access to all other user groups ka Local Administrator this is a common sub administrator s account The password is not factory reset safe Local Administrator can have permission to adjust each GUI page ka Extension this account refers to all extensions created on the Quadro The password for
148. s will be able to make and receive calls at any time The PPP PPTP Settings page offers the following components The Advanced PPP Settings link refers to the same named page where certain parts of the negotiation process during connection establishment can be adjusted This link is not available when accessing this page through the Internet Configuration Wizard The PPTP Server text fields are only enabled when Quadro is running with the PPTP interface and require the IP address of the PPTP server The Encryption drop down list is only enabled when Quadro is running with the PPTP interface and it is used to select the encryption for the traffic over the PPTP interface Authentication Settings require the Username and Password used for the authentication on the ISP server Dial Behavior radio buttons enables the following selections Man System Ve Telephony Internet Uplink LAN Services e Dial Manually if this radio button is activated a button PPP PPTP Settings will be displayed in the main management window that serves to switch the Internet connection on off When accessing the Internet every station of the connected LAN has to connect to Quadro first e Always connected Quadro stays in the always connected mode This will allow always being online in the network IP Address Assignment radio buttons are used to define the IP address assignment for the PPP interface with the following options e Dynamic IP Address the IP ad
149. select the time interval in seconds for keeping NAT mapping alive The NAT IP checking interval text field indicates the interval in seconds between the NAT IP checking attempts used to distinguish the possible NAT IP address changes and to perform registration on the new host The value should be in the range of 10 to 3600 The NAT Exclusion Table page includes a table where all possible IP ranges are listed that allows you to exclude some network addresses from being NATed For example if a Quadro user needs to make SIP calls within the local network as well as outside of that network all local IP addresses are required to be excluded from NAT traversal settings by being listed in this table Otherwise a malfunction may occur in SIP operations Pan Maton Users beleplony Ben eA Upto LAN Services NAT Traversal Settings Tag Fig Il 71 STUN Parameters page The NAT Exclusion Table page offers the following input options Each record in the table has a corresponding checkbox assigned to its row The checkbox is used to delete or to edit the corresponding record Only one record may be edited at a time An error message will appear if no selection is made or more than one is selected Each column heading in the table is a link By clicking on the column heading the table will be sorted by the selected column When sorting ascending or descending S 7 EES arrows will be displayed next to the column heading The Add Ent
150. sion text field and select the extension type from the Type drop down list 3 Press Save to create an extension with the defined number 4 Select the checkbox of the newly created extension in the Extensions Management table and press the Edit button The Edit Entry page will appear in the browser window Move through the extension s configuration pages and fill the fields with the appropriate information To apply extension settings press Save D o QuadroFXO SW Version 3 1 x 32 QuadroFXO Manual Il Administrator s Guide Administrator s Menus To Delete an Extension 1 TO remove an extension with all its settings select one or more checkboxes of the corresponding extensions that should be deleted from the Extensions Management table Press Select all if all extensions should be deleted 2 Click on the Delete button on the Extensions Management page 3 Confirm the deletion by clicking on Yes The extension s will be deleted To abort the deletion and keep the extension in the list click No Extension Codecs To establish IP voice communication both partners have to use the same codec When establishing the communication line this codec is negotiated If the caller does not find an appropriate codec the communication cannot take place If you want to be reachable by all IP calls it is helpful to support as many codecs as possible In this case all the codecs that Quadro offers should be added to the Active Codecs table Some
151. smoothed absolute value of the difference D in packet spacing at the receiver compared to the sender for a pair of packets If Si is the RTP timestamp from packet i and Ri is the time of arrival in RTP timestamp units for packet i then for two packets i and j D may be expressed as D i j Rj Ri Sj Si Rj Sj Ri Si J i J i 1 D i 1 i J i 1 16 where J i is Rx Jitter for packet i For more details about Jitter calculations please refer to the RFC1889 Rx Maximum Delay maximum variance absolute value of actual arrival time of the RTP data packet compared to estimated arrival time measured in milliseconds If Si is the RTP timestamp from packet i and Ri is the time of arrival in RTP timestamp units for packet i then variance for packet i may be expressed as following V i Ri R1 Si S1 Ri Si R1 S1 Rx Maximum Delay max V i 8 QuadroFXO SW Version 3 1 x 38 QuadroFXO Manual Il Administrator s Guide Administrator s Menus RX Delay Increase Count indicates the number of times the delay in jitter buffer is increased during the call RX Delay Decrease Count indicates the number of times the delay in jitter buffer is decreased during the call Please Note RTP Statistics is logged only when at least one of the call endpoints is located on the Quadro For example it will not be logged when e calls incoming from or addressed to the IP lines or remote extension e calls
152. sword The New Password text field requires a new password for the Administrator or Local Administrator Reentering the new password in the Confirm New Password text field will confirm the new password The password can consist of numerical values only Up to Mam System Usas Telephony emer eg 20 digits are allowed A corresponding warning appears if any other symbols are inserted Change Password The Store password in persistent area Factory reset Account Name admin save checkbox is only present when modifying the rhe pasword a si Administrator s account password and is used to save the Administrator s password in the factory reset safe place Attention Be EXTREMELY careful when enabling this checkbox When it is done the Administrator s password cannot be retrieved even after a factory reset In this case if the Administrators password has been forgotten the Quadro will be considered broken Please contact Epygi Technical Support Center for replacing the device Fig Il 41 Change Password page Bock The Enable User and Disabled User functional buttons are used to enable or disable the Local Administrator s account Please Note The Administrator s account cannot be disabled Main Sygiem User Telephony tigen epee 1 LAN Ser en User Rights Management The Roles page contains a table where the Local Administrator and Extensions users are listed This page allows you to set the permissions to the GUI pages for each user i
153. t The Download generated configuration button becomes available when the legible configuration generation is finished It is used to download the generated file to the PC in a plain text format Necessary changes can be made in the downloaded configuration file and then uploaded back to the system Fig Il 25 Configuration Summary page Attention Make sure the changes you have done in the downloaded legible configuration file are valid and will not corrupt the system when being uploaded back to device View generated configuration button becomes available when the legible configuration generation is finished It is used to view the generated file directly in the browser The Upload a legible configuration file link refers to the page where the configuration file can be uploaded in a text format The Browse button in the opened page is used to browse certain legible configuration file to be uploaded and updated to the system Configuration files to be uploaded should be in the txt format otherwise a system error occurs The configuration file upload progress will be displayed in the area below Events The Events page has two tables All system events that have occurred will be displayed in one table and event settings will be displayed in the other Bam Stem Users clep imoret plink LAM Senit e gt The System Events page may be accessed through the Events QuadroFXO Management link from the main menu It lists information about system e
154. t the service from being disabled by you contact the administrator if you have problems establishing certain calls The Enable Service checkbox selection blocks all calls to the corresponding Address listed in Caller ID Based Services table from current extension The Send Message to Caller Party checkbox is available when service is enabled and initiates a message to inform the caller that their line has been blocked Otherwise the caller party will be disconnected without a warning The Restore Default Blocking Call File restores the default outgoing call blocking message if another user defined file has been selected previously When the checkbox is selected the file upload possibility will be disabled The Upload New Blocking Call File requires the name of the desired voice message file The file needs to be in PCMU wave format otherwise the system will prevent uploading it with the Invalid audio file or format is not supported warning message The system also prevents uploading if there is not enough space available for the corresponding extension this will cause the You do not have enough space warning Fig 3 15 Outgoing Call Blocking page Hax You Extetrssen Supplementary Servec es Caller ID Based Services for SIP 15150 sip epygi com Extension 11 Browse is used to browse custom voice message used for outgoing call blocking The Download Voice Message File link appears only if a file has previously been up
155. tered password does not correspond to the one entered in the Password field the error message The passwords do not match Please try again will appear SIP Server indicates the host address of the SIP server The field is not limited regarding symbol usage or length It can be either an IP address such as 192 168 0 26 or a host address such as sip epygi com Fig Il 49 Extensions Management Edit Entry SIP Settings page QuadroFXO SW Version 3 1 x 29 QuadroFXO Manual Il Administrator s Guide Administrator s Menus Registration SIP Port indicates the host port number to connect to the SIP server The SIP server port may only contain digit values otherwise the error message SIP Server Port is incorrect will be displayed when applying the extension settings If the SIP server port is not specified Quadro will access the SIP server through the default port 5060 Registration on SIP Server enables the SIP server registration option If the extension has already been registered on an SIP server its IP address will be displayed in brackets 3 Advanced SIP Settings This group is used to configure advanced SIP settings Outbound Proxy Secondary SIP Server and Outbound Proxy for the Secondary SIP Server settings and to define other SIP server specific settings The SIP Outbound proxy is an SIP server where all the SIP requests and other SIP messages are transferred Some SIP servers use an outbound proxy server to escape
156. ternet Configuration Wizard MUST be run for Quadro to be connected to the Internet QuadroFXO SW Version 3 1 x 8 QuadroFXO Manual Il Administrator s Guide Administrator s Menus Main Syste Users Teietleer Kant et Lipoid LAM Services Internet Configuration Wizard Getting Started l for Protocols PPPoE and PPPoA IL for Protocol PF TF IR for Protocol Ethernet L A All the settings of the Internet Configuration Wizard are described in the chapters below except those for the IP settings which will be described in this chapter Please Note It is strongly recommended not to change the factory default settings if their meanings are not fully clear to an administrator Fig Il 6 Internet Configuration Wizard Start page The Wizard allows navigating through the following basic configuration parameters and settings e Uplink configuration see below For WAN Interface protocol PPPoE PPPoA Eor WAN Interface protocol PPTP For WAN Interface protocol Ethernet PE e WAN IP Configuration see below e WAN IP Configuration PPP PPTP Settings e PPP PPTP Settings e WAN Interface Configuration see below e WAN Interface Configuration see below e DNS Seitings e WAN Interface Configuration see below e DNS Settings DNS Settings The Switch to Auto Provisioning link moves you to the Automatic Provisioning page where Quadro can be configured automatically The Uplink Configuration page allows you to select the Q
157. th where the custom hold music file is located If the hold music file is browsed with the help of file chooser this field displays the path of the browsed file The Browse button is used to browse for the hold music file The music file needs to be in PCMU wave format otherwise the system will prevent uploading the file and will display the warning message Invalid audio file or format is not supported Additionally the system will refuse uploading if insufficient memory is available for the Quadro and will then announce You do not have enough space The Download Hold Music File link appears only if a file has been uploaded recently It downloads the audio file to the PC and opens a window where the saving location can be specified QuadroFXO SW Version 3 1 x 58 QuadroFXO Manual Il Administrator s Guide Administrator s Menus Internet Uplink Menu Mam aym livers Telet is berti m LAM Seren eee anet Internet Uplink cpyzi gess MA QuadroFXO Managem mus Fig Il 91 Internet Uplink menu in Dynamo theme Fig Il 92 Internet Uplink menu in Plain theme PPP PPTP Settings The PPP PPTP Settings page is used to establish a connection over the DSL link or any other type of uplink to the ISP A connection is needed to set up and make or receive calls through PPP over Ethernet The connection may be configured for manual setup or always up Once a connection has been established between the Quadro and the provider Quadro user
158. the WAN interface ssign automatically via Please Note DHCP referred to here is the one that runs on the C provider s side and not the Quadro s personal DHCP server Assi qn manua IN S A IP Address ho bes 75 236 IP Clipboard The Assign Manually radio button switches to the manual BESESER adjustment of IP settings This selection requests the following Subnet Mask PS PS P E F ispeeng parameters S fi 92 fi 68 YS 5 IP Clipboard ateway IP Address requires the IP address for the Quadro WAN interface Subnet Mask requires the subnet mask for the Quadro device WAN interface Previous Cancel Default Gateway requires the IP address of the router where all packets are to be sent to for example to the router of the provider Geet Ee ee eischte Fig Il 8 Internet Configuration Wizard WAN IP Configuration page Man System Users Tebephow derri Uplink LAN Services Internet Configuration Wizard The WAN Interface Configuration page may be used to modify the WAN Interface Configuration MAC address of the Quadro This might be necessary if the ISP Internet Service Provider requires a specified MAC address for example for authentication This page offers the following components MAC Address Assignment manipulation radio buttons e This Device turns to the default MAC address of the Quadro e User Defined requires user defined MAC Address The MTU drop down list allows you to select the maximu
159. the called party s phone display when a call is made or a voice mail is sent The Percentage of System Memory drop down list is used to define the space for the Auto Attendant s system messages The maximum value in the drop down list is equal to the maximum available space for voice messages on Quadro QuadroFXO SW Version 3 1 x epysi Mam System Users Telephony hieanel Uplink LAN Serices Extensions Management Edit Entry ISF SIB General Settings 00 fendant 2 Fig Il 51 Extensions Management Edit Entry General Settings for Auto Attendant page 30 QuadroFXO Manual Il Administrator s Guide Administrator s Menus U F k B Han Syrom Usas Telephony bernet Upik LAN Services C DY G Extensions Management Edit Entry Attendant Scenario UU SIE w 180 99 sip open Com bakb Cl pnang BPlerloug Yed niir bira sii 2 Attendant Scenario This group is used to select between default and custom attendant functionality scenarios When the Default scenario is selected a group of settings should be adjusted The user defined Auto Attendant welcome messages can be uploaded and the list of Friendly Phones can be configured For Custom scenario a scenario script file in EpygiXML coding the coding standard can be found at Epygi Technical Support should be eenig defined and the custom voice messages can be uploaded Fig Il 52 Extensions Management Edit Entry Attendant Scenario page The Def
160. the installation is completed e Voice Software Network Time Protocol Daemon Network Interface Statistic Daemon e Dynamic DNS Daemon Please Note If you consider the Call Statistics entries in the displayed tables to be important it is recommended to download them from the corresponding page prior to starting the Firmware Update Fig Il 33 Firmware Update page 1 QuadroFXO SW Version 3 1 x 22 QuadroFXO Manual Il Administrator s Guide Administrator s Menus Next will move you to the second page of Firmware Update where the image file should be selected The second page of Firmware update has a Browse button used to browse the image file and the Specify Image text field that will display the selected image filename Pressing Save will start uploading the image file to the board and the next page will display results and verification of the image being burned This page displays non editable information about the image validity The Image Check field will display invalid if the image does not correspond to the hardware version The Current Software Version field shows the old software version The New Software Version field shows the new version of the software image This page needs to be confirmed in order to continue image updating If you are sure that the image version is appropriate for your device press Save Networking Tools Main System Users Telephony Internet Uplink LAN Services Co C p V g 1 d
161. thentication when enabler disabler keys are configured for the routing rule The service can be used locally from the handset see Feature Codes or remotely from Auto Attendant see Auto Attendant Services When this checkbox is selected administrator s password will be requested to enable disable the certain routing rule s If the administrator s password has been inserted incorrectly for 3 times no status changes will be applied to any of the routing record s even to those which have no authorization enabled Enabler Key and Disabler Key text fields request digit combination which should be dialed from the handset or Auto Attendant to enable or disable the certain routing rules in the Call Routing Table You can set the same Enabler Disabler Key for multiple routing rules the same key may be used as enabler for one routing rule and as disabler for another one this will allow managing several routing rules with the single key QuadroFXO SW Version 3 1 x 47 QuadroFXO Manual Il Administrator s Guide Administrator s Menus Mam System Users Telephony her et Up LAN Services Call Routing Wizard Routing Call Settings Add Entry The second page of the Call Routing Wizard offers different components depending on the Call Type selected on the previous page Use Extension Settings drop down list is applicable to SIP and IP PSTN call types and allows you to select the extension also Auto Attendant on behalf of the call that will be
162. through the following basic configuration parameters and settings e System Configuration see below e DHCP Settings for the LAN Interface e Regional Settings and Preferences see below Main System User Teilen hd nies ly tink LAN Senicen System Configuration Wizard Getting Started DHCP Settings for the LAN are described in the chapters below The LAN configuration and regional settings will be described later in this chapter Please Note It is strongly recommended to leave the factory default settings if their meanings are not fully clear to the administrator Caneel Fig Il 3 System Configuration Wizard Start page QuadroFXO SW Version 3 1 x 7 QuadroFXO Manual Il Administrator s Guide Administrator s Menus Main System Users Telephony Internet Uplink LAN Services roy epygl TQuadro225 system Configuration Wizard System Configuration Host Name frouadro225 LAN IP Configuration The System Configuration page contains the host name IP P Address H B CG BT Aaa address and Subnet Mask information about the Quadro LAN Subnet Mask EE E E Em interface These settings make Quadro available to the internal network The System Configuration page offers the following input options Host Name requires a host name for the Quadro device IP Address requires the Quadro host address for the LAN interface b Previous Subnet Mask requires the Quadro hosts Subnet Mask Copyright C 2005 Ep
163. tion The Port ID drop down list is present for FXO and ISDN call types and contains FXO line numbers and ISDN trunks Any Local and Any Any selections are only available for the FXO call type and provides the option to route calls via the first available local FXO line or any FXO lines including shared on other Quadro boards respectively The Call Routing Wizard Page 3 appears if the Fill Call Source Information checkbox had been enabled on Page 1 of the Call Routing Wizard It will require information about the Inbound caller The Inbound Caller Pattern field requires the callers address where the current route will be applied Alohanumerics and any characters supported in the SIP username are allowed for this field Wildcards are allowed here see chapter Entering a SIP Addresses correctly T 1 F are used to define a range or a quantity of numbers For example 2 13 17 ww a c means that the dialed number may be 213 214 215 216 or 217 2ww 2a 2b and 2c to match the specified pattern in the case of 2 3 7 the dialed number may be 23 or 27 to match the specified pattern The Inbound Number of Discarded Symbols and Inbound Prefix text fields are hidden only when an FXO call type has been selected from Page 1 of the Call Routing Wizard The Number of Discarded Symbols NDS text field requires the number of digits that should be discarded from the beginning of the Inbound Caller Pattern The field should be empty if
164. tion username Only numeric Call Routing Local AAA Table Add Entry values are allowed for this field otherwise the error message Incorrect Username digits allowed only will appear The Password text field requires the authentication password Only numeric values are allowed for this field otherwise the error message Incorrect Password digits allowed only will appear Main Syre sert Telephony bribes mea sik LAN Saracen The Expiration Date and Time drop down lists are used to set the date and time when the registration will expire The Expires in checkbox is used to enable the Expiration Date and Time feature The Description text field requires an optional description about the calling party Fig Il 86 PSTN User Registration Add Entry page To make a Call Routing pattern Click on the Call Routing Table link on the Call Routing page Press the Add button on the Call Routing page Specify the Pattern in the corresponding field Select the Number of Discarded Symbols and Prefix if required Select the Call Type from the drop down list Define the Metric or leave the default Enter a Description if needed Enable the Filter on Caller Call Type Modify Caller ID checkbox if the route functionality should be limited depending on inbound caller information 9 Enable Set Date Time Period s checkbox if route should be functional within certain time date interval 10 Press Next 11 Select user or
165. tiple is shown here if more than one event has been selected for the action assignment Name displays the name of the event Multiple is shown here if more than one event has been selected for the action assignment Description displays additional information about the event Multiple is shown here if more than one event has been selected for the action assignment Action offers radio buttons to choose one of the actions to notify the Quadro administrator when an event s takes place F Main System seg Teir Wei reg Ly vlan LAN Services Edit Event Settings g Il 29 Edit Event Settings page QuadroFXO SW Version 3 1 x 20 QuadroFXO Manual Il Administrator s Guide Administrator s Menus To Assign an Action to the Event 1 Select the checkbox of one or more events to assign an action to them 2 Press the Edit button The Edit Event Settings page appears 3 Select an action type from the Action radio buttons to notify the administrator about the event 4 Press the Save button to submit the changes or use Back to abort the selected action Time Date Settings The Time and Date Settings page provides information about the current system time and date The settings may be updated through the international time and date servers Time is used to set the local time hour minute Date is used to set the date month day year Timezone provides a selection of world time zones and is use
166. to configure the dialing timeout for the Routing calls Values selected in the lists indicate the interval between the dialed number and it being applied to the network Fig Il 89 Dial Plan Settings page Routing Dial Timeout WS sec Save Back Copyright C 2005 Epygi Technologies Ltd All rights reserves System Hold Music Settings The System Hold Music Settings allows you to define the hold music played to the PSTN party when it is held by the IP user This page also allows you to define the percentage of system memory dedicated to the uploaded hold music file This page contains following components The Play Hold Music drop down list specifies the music played to the PSTN party when it is held by remote IP user It offers the following options e Off no music will be played Maki Sean Users Telephony asia ink L Services e Local Music the hold music configured on the Quadro will be sent to the remote PSTN party while System Hold Music Settings it is on hold Lact ug ki e Remote Music music sent by the IP party will be transparently passed to the PSTN user while it is held by the IP party G eugeaibeig war Brons ee Restore Default Hold Music File enables the default hold music lf the checkbox is selected the text field Upload New Hold Music File will be disabled Fig IIl 90 Basic Services Hold Music Settings page The Upload New Hold Music File text field can be used to enter the pa
167. tomatically backed up on the daily basis The Weekday checkbox is used to select the weekday when the configuration and the voice data will be automatically backed up on the weekly basis At least one of these checkboxes needs to be selected The Backup amp Download all config amp voice data link generates a backup file with all configuration settings and user uploaded greeting messages It opens a file chooser window for immediate download to the users PC Attention Configuration and voice data cannot be backed up if the size of voice data is too large In this case to be able to backup configuration and voice data on the Quadro please remove some user defined system messages by restoring the default ones see Feature Codes or remove some extensions from the Extensions Management table The Upload amp Restore all config amp voice data link opens a page that has a Browse button which opens a file chooser to select a backed up file and a Configuration to Upload field requiring the file path to upload and to restore it immediately Pressing Save will restore the selected backup file and delete all current user defined greetings and replace configuration settings The Use Default functional button resets all configuration settings and restores the board s factory default configuration By restoring the default configuration you will replace your current configuration lose all voice mails and reboot the device You will not be automaticall
168. tterns that have the same number of question marks are grouped into sub lists If a sub list consists of one pattern it stays in its position and does not participate in further discussions QuadroFXO SW Version 3 1 x 53 QuadroFXO Manual Il Administrator s Guide Administrator s Menus LS ENG 2271 100 150 asd 1 0 1 3 Ss ed eT 1 1 EE 11 15 3 1 3 Step 5 Each sub list is sorted separately from the others by the number braces in the pattern in descending order Criterion 5 Table 7 The patterns that have the same number of ranges are grouped into sub lists Table 8 If a sub list consists of one pattern it stays in its position and does not participate in further discussions Table 7 Table 8 The list of patterns The list of patterns 1231 a 1231 ae 123 123 1 1 3 3 0 8 1 1 3 3 0 8 100 150 asd 1 100 150 asd 1 1 3 DZ TI KEE Step 6 This step is applicable to the subgroup containing patterns with the group with lower priority Each sub list is sorted separately from the others by the number of asterisks in ascending order Criterion 6 The patterns that have the same number of asterisks are grouped into sub lists If a sub list consists of one pattern it stays in its position and does not participate in further discussions Step 7 Each sub list is sorted separately from the others by the value of metric in ascending o
169. uadro s WAN interface connection type and its bandwidth settings These settings will make Quadro available to the external network Internet Configuration Wizard Depending on the Uplink Interface Protocol selection the page following the Uplink Configuration page is different Thus if PPPoE is selected the next page will be PPP Configuration while selecting Ethernet will bring up the WAN IP Configuration page The Uplink Configuration page offers the following components The WAN Interface Protocol radio buttons are used to choose the protocol depending on the requirements of the ISP Internet Service Provider PPPoE turns on the PPP over an Ethernet connection PPTP turns on the Point to Point Tunneling Protocol PPTP interface used for the connection between Quadro and ADSL modem A fixed IP address configuration is needed in this case Ethernet turns on the Ethernet connection Fig Il 7 Internet Configuration Wizard Uplink Configuration page Mim Syam Uses 6lolepeeny iian iik Uplink Configuration The WAN Interface Bandwidth settings allow the specification of the upstream and downstream speeds in kbit s helping to assure the quality of IP calls An IP call looses the voice quality if there is no available bandwidth When approaching the limits of bandwidth capacity another IP call will be declined The bandwidth provided by the ISP has to be specified in the text fields Upstream Speed and Downstrea
170. uences e The pattern matching best to the Best Matching Algorithm will have the higher position in the rearranged list e f multiple patterns equally match to the Best Matching Algorithm the pattern with the lower metric will get the higher position in the rearranged list e If the multiple patterns with the same metric have been matched to the Best Matching Algorithm the pattern in the higher position in the table will get the higher position in the rearranged list The pattern in the highest position of the rearranged list will be considered as the preferred one The second and subsequent matching patterns will be used if the destination refused the call due to the configured Fail Reason The Enable Disable functional buttons are used to enable disable the selected route s Disabled routes will have no effect Enabled routes will be parsed when initiating routing calls The State column in the Call Routing Table displays the current state of the routes enabled disabled Add starts the Call Routing Wizard where a new routing pattern may be defined The Call Routing Wizard is divided into several pages Page 1 displays the following components Pattern requires entering the routing pattern s identification To make a specified call the appropriate routing pattern should be dialed Wildcards are allowed here see chapter Entering a SIP Addresses correctly T 65 F are used to define a range or a quantity of numbers P symbo
171. up page To operate with Edit only one record may be selected otherwise the error message One row must be selected will appear Please Note Changing a group name will also change the references to this group including groups where this group is a member of and all affected filter rules enabled and disabled ones in all chains Clicking on the Group name will display an IP Pool Group Configuration page with the Members list for the current group The IP Pool Group Configuration page displays a list of all the added member IP addresses for the selected group It offers the following components Current Group provides read only information about the current group name the members are listed for Add opens the Add Member page where a new member may be added Edit opens the Edit Members page where the service parameters can be modified This page includes the same components as the Add Member page To operate with Edit only one record may be selected otherwise the error message One row must be selected will appear The Add Members page provides the following radio buttons IPaddress requires the member IP address that is to be added to the group IP Subnet requires the subnet specified by the IP address and the Maskbits See above for more information about Maskbits The User defined Group includes previously added groups that may also be added as a member to another group Member description text fields can be
172. used to enter an optional description of the member To Add a new Group with Members To add a group with the given parameters press Save ae ee T assign it to the currently selected group Administrator s Menus Main System Users Telephon hnet ter Lilin LAM Seniors IP Pool Configuration Add Group MypGenup D se 50689 i fanaa Fig Il 102 IP Pool configuration Add Group page Main Syuem there Telephon ibea mat NTH IP Pool Group Configuration Current Group CHATGroup Ada Edit Ueleg Se i Koat n Soe ey Fig Il 103 IP Pool Group Configuration page Main Syam Users Teletlwtmg brteapeg Uplink LAM Svits IP Pool Group Configuration Add Member Current Group CHATGroup Fig Il 104 IP Pool Group Configuration Add Member Select the Manage IP Pool Groups link on the Filtering Rules page Click on the Add button on the IP Pool Configuration page A page where a new group may be added will appear in the browser window Define a group name in the Group Name text field and fill in the Group Description if needed Open the IP Pool Group Configuration page by clicking on the group name Select the Add button on the IP Pool Group Configuration page A page opens where new members may be added to the group Enter an IP address for the member in the IP Address text fields select a IP subnet or IP group from the User defined Group drop down list to 8 Enter a Member Description in the corresponding
173. ustom Scenario Voice Messages page contains a table where uploaded custom voice messages are listed Use the Download functional button to download and use Remove to delete the corresponding custom voice message Browse opens a file chooser window to browse for a custom voice message Fig Il 53 Upload Custom Voice Messages page Man System Users Telephony lente plink LAH Sersices The Edit functional button provides a possibility of editing EE multiple extensions at the same time In this case fields that cannot be edited for multiple records have Multiple values in the Edit Entry page When editing user and attendant extensions together the Edit Entry page displays only those fields that are for both user extension and attendant settings Additionally for the fields that need to be modified a Select to modify fields checkbox alongside the corresponding field needs to be selected to submit changes otherwise the fields will not be updated Delete removes the selected extensions If no records are selected an error message occurs The Upload Universal Extension Recordings link leads to the page where universal default voice messages for all extensions are defined Fig Il 54 Extensions Management Edit Entry page for multiple edit operation To Configure an Extension 1 Press the Add button on the Extensions Management page The Add Entry page will appear in the browser window 2 Enter the desired extension number in the Exten
174. value can be left empty Alternative AC Termination Mode appears if the local country Germany Israel France etc selected for Quadro has two COs that use different types of AC termination Contact your CO to learn about your AC termination mode Selecting the checkbox may help if the voice quality over FXO is poor or an echo is noticed The Sharing Mode link refers to page where local FXO lines can be shared to the remote Quadros Man Stem Usas Telephony Kori Upland LAN Services FXO Settings FAO 1 Both incoming and outgoing calle Fig Il 76 FXO Line Settings page To modify the FXO Settings 1 Select the FXO line number from the FXO Settings table The FXO Settings FXO will appear where the line settings may be modified 2 Enable the FXO line to receive calls from PSTN To reject calls from to the PSTN deselect the Enable FXO checkbox 3 If FXO has been enabled select the Call Type from the Allowed Call Type drop down list and the extension from the Route FXO Call to drop down list to route the FXO calls correspondingly 4 Insert a PSTN number in the same named text field to identify the FXO line 5 Enable Alternative AC Termination Mode if your CO so requires 6 Press Save to submit the FXO line settings Sharing Mode Sharing Mode allows QuadroFXO to act as an FXO expansion device for the remote Quadro IP PBX i e to share its FXO lines to the master Quadro IP PBX This provides Quadro IP PBX a possibility to c
175. vents EEN that have occurred on Quadro When a new event takes place a record is added to the System Event table For failure events priority 2 and 3 see below the warning Please check your pending events will appear at the bottom of all management pages The system events and the warning message are visible only for the administrator The warning link which leads directly to the C Fenew War Assess T System Events page will disappear from the management i i nk pages if the administrator has marked all new events as read Cal Saf Tim Cam Caer Cig Livre leap poe Fig Il 26 Event Warning on the Main Menu page QuadroFXO SW Version 3 1 x 18 QuadroFXO Manual Il Administrator s Guide Man System Users Telephony System Events System Events jive Gettogs Carrer Ge i m Tinie Mon Bop 2 15 51 Dn 2005 Delete Bak 4 1549 Dad Selecta kenn Setection connec Zelure The System Events table is the list of new and read system events System events have corresponding coloring depending on the nature of the event success priority 1 color green low importance failure priority 2 color yellow critical failure priority 3 color red The table shows the Status of the event new or read as well as the name of the application the event refers to event description and the date when the event was received For example if the event was caused due to incorrect mail sending or SIP registration corresponding li
176. vice Pool page Main System Users Telephony Internet Uplink LAN Services T d e p V g d Ak TQuadro225 Service Pool Configuration Add Service Name MySenvice TcP The Add page is used to add new services and includes the following text fields and buttons l Min 5123 Service Name requires a name for the service that should be L added Se S Back Protocol includes a list of possible protocols to be selected BS pe Port Range requires a port range for the defined service Copyright C 2004 Epygi Technologies Ltd All rights reserved Fig Il 100 Service Pool Page to add a new Service To Add a new Service 1 Select the Manage User Defined Services link on the Filtering Rules page 2 Click on the Add button on the Service Pool Configuration page A page where a new service may be added will appear in the browser window Define a service name in the Service Name text field Select the protocol type for the service from the Protocol drop down list Enter the port range in the Port Range text fields or leave one of them empty to define a particular port for the service To add a service with these parameters click on Save R pi a pa To Delete a Service 1 Select the Manage User Defined Services link The Service Pool Configuration page appears with the table of services if any 2 Check one or more checkboxes of the corresponding services that should be deleted from the Service Pool table P
177. when one of these packaging is selected try a different one e f Use TU T specification is selected the ITU 1 366 2 AAL2 type 2 service specific convergence sublayer for narrow band services type packaging of codewords is used where packing code words into octets is starting from the most significant rather than the least significant digit in the octet e f Use IETF RFC is selected the IETF RFC RTP Profile for Audio and Video Conferences with Minimal Control type packaging of codewords is used where packing code words is starting from the least significant position in the octet Mim Sic Users Leheqlionrye miere gin LAN Services Fig Il 66 RTP Settings page RTP RTCP Port Range for FXS Lines e Min minimal port has to be higher than 1024 and lower than the maximal port range Only even numbers are allowed e Max maximal port has to be lower than 65536 and higher than the minimal port range Only odd numbers are allowed Since the specified maximum port has to be higher than the minimum port the error message Min port number should be less than max port number will appear if this condition is not met The port range must consist of digits only otherwise the error Incorrect Port Range only Integer values allowed will appear The difference between Max and Min RTP ports should be 50 ports or less according to the system s capabilities otherwise the corresponding warning appears RTP RTCP Port ra
178. where incoming call from a certain caller should be Main Voice Mail Your Extension Call Handling Cepygi unconditionally forwarded If the address already exists in the S table selecting Save will give the error Caller address already exists Wildcard is allowed in this field see chapter Entering a SIP Addresses correctly Entering as PBX or PSTN Extension 11 addresses will apply the configuration of Caller ID Based TQuadro225 Forwarding List Add Entry services to all extensions or PSTN users Call Type SIP Two digits should be inserted in the Forward To text field for the Forward To 8t100 sip epyai com __SIP Clipboard_ PBX call type The PSTN number length depends on the area code and phone number save Back When saving the unconditional call forwarding configuration a message will notify the user that Many Extension Ringing and l l Call Hunting services have been disabled Fig 3 19 Call Forwarding Add Entry page Copyright C 2005 Epygi Technologies Ltd All rights reserved QuadroFXO SW Version 3 1 x 75 QuadroFXO Manual Il Administrator s Guide Extension User s Menus Logout This option is used to close the session between the user PC and Quadro and to leave the Quadro Web Management or enter into the management with another login By selecting the Web Management link the startup page will be displayed and the user will need to login again QuadroFXO SW Version 3 1 x 76 Quadro Manua
179. xt to the column heading The Add functional button refers to the Authorized Phones Database Add Entry page where new trusted users may be entered The Authorized Phones Database Add Entry page offers two group of input options Man Stem Users Telephony Bet reed Upin LAN Services Caller Settings Authorized Phones Database Add Entry The Call Type drop down list includes possible incoming call types PSTN SIP or Auto In SIP the caller connects Quadro through a SIP server and PSTN means the caller is a PSTN user Auto is used for undefined call types and the destination Best Sony SIb 51221 n epi com SIF Cipeoans independent on whether it is a PBX number SIP address or ep PSTN number will be reached through Routing pm The Caller Address text field requires the caller s SIP address fromm Homa Caah riens see chapter Entering a SIP Addresses correctly or PSTN number to be added to the trusted phones list The PSTN number length depends on the area code and phone number The wildcard is supported in this field If the caller address already exists in the Authorized Phones Database the error message The record already exists appears when selecting bit the Save button Fig Il 58 Authorized Phones Database Add Entry page PSTN ap 0079411250 The Login Extension drop down list provides all existing extensions on the Quadro When calling the Quadro Auto Attendant a trusted user will automat
180. y PSTN selection means that the call will be redirected to the PSTN destination Auto selection is used for undefined call types destination independent on whether it is a PBX number SIP address or PSTN number will be reached through Routing Call To text field requires the destination number dialed in the format depending on the selected Call Type The wildcard is supported in this field Attendant Welcome Message this group allows updating the active Auto Attendant welcome message played only once when entering Auto Attendant downloading it to the PC or restoring the default one The group offers the following components The Restore Default Welcome Message checkbox allows restoring the Auto Attendant default welcome message file if another one has been previously selected If the checkbox is selected the file upload will be disabled Upload new welcome message indicates the file name used to upload a new welcome message The uploaded file needs to be in PCMU wave format otherwise the system will prevent uploading it and the Invalid audio file or format is not supported warning message will appear The system also prevents uploading if there is not enough memory available for the corresponding extension and the You do not have enough space warning message will appear Browse opens the file chooser window to browse for a new welcome message file The Download Welcome Message File link appears only if a file has been prev
181. y redirected to the GUI start page After the successful reboot you will need to enter into the management page and login again to access the Quadro s configuration A warning message will ask you to confirm your selection before restoring the default configuration Please Note Unlike the factory default settings restore procedure initialized from the Reset button on the Quadro board this link will keep the following data QuadroFXO SW Version 3 1 x 16 QuadroFXO Manual Il Administrator s Guide Administrator s Menus e Call Statistics e Transfer Statistics e System Events e Feature Keys e Device Registration state The Update Configuration link leads you to the page where Quadro s configuration can be automatically or manually updated downloaded and edited Update Configuration The Update Configuration allows to automatically or manually updating Quadro s configuration as well as downloading a legible and editable configuration file making necessary changes and uploading it back to the system This allows you to use parts of the configuration of one Quadro on another Quadro with some changes done prior to uploading the new configuration The Quadro reseller distributor ISP or carrier usually uses this service Attention It is strongly recommended to consult with the technical support center before making changes on this page Incorrect settings here may corrupt current configurations This page consists of the followi
182. ygi Technologies Ltd All rights reserves Fig Il 4 System Configuration Wizard System Configuration page Main System Users Telephony Internet Uplink LAN Services Cc e p V g 1 d X TQuadro225 system Configuration Wizard Regional Settings and Preferences The Regional Settings and Preferences are used to select settings specific to the location of the Quadro This is Your locale location US E important for the functionality of the voice subsystem Timezone GMVGMT 04 H The Regional Settings and Preferences page has two drop Choose System Language down lists to select the Location country and a corresponding Timezone This page also has a manipulation radio button group to choose Fran ais France English US Russian Russia e System Language selection is available only when the custom Language Pack has been uploaded and it is used to enable custom language for system voice messages or returning back to the default language En g lish Previous Next Cancel Help e GUI Theme selection used to select the GUI theme style of the web based configuration pages Copyright C 2005 Epygi Technologies Ltd All rights reserve Fig Il 5 System Configuration Wizard Regional Settings page Internet Configuration Wizard The Internet Configuration Wizard allows the administrator to configure the WAN interface settings and to adjust Quadro s connectivity with an external network The In
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