User Guide - Mobbiexpress International
Contents
1. IB Mail You may send any feedbacks or comments to Cabbiexpress staffmembers with this option For more information please look at Mail Page 29 IB Statement Check your account balance or change your pin number 28 Section 3 Starting with Cabbiexpress Mail Ent ly email h PreAuth allows you to determine 6 er a reply email agaress if funds are available on any American Express Cards Cabbiexpress Reply Email address 1 Start Cabbiexpress 2 Log in Send Message to Cabbiexpress 3 Tap F3 4 Tap the Mail button 2 ewa Fig 3 34 Fare o 00 Extras 0 00 Pickup 00 SUBURB lg 7 Tap Send Drop Off 00 SUBURB lp Fig 3 33 5 Enter comments or feedback 29 Section 3 Starting with Cabbiexpress Statement If you make a mistake you can always refund the transaction following some simple steps Internet Explorer GE 4 X e http www cabexp com memb e m Member Services Wednesday 7 May 2008 Member Code Password 15 CABBIEXPRESS Bei lt Ez Har Fare 0 00 Extras 0 00 Pick up 00 SUBURB Sr Drop Off 00 5UBURB lg Back 20 Menu Fig 3 36 Note The Internet explorer will automatically load on top of the Cabbiexpress program 5 Log in with your details and view your statement 1 Start Cabbiexpress or change your2. Section 2 Connection Settings Testing your Connection You can test the internet and the Bluetooth connections before you start using Cabbiexpress 2 Tap Help Start the Cabbiexpress program 3 Print Cabbiexpress AD 1 Start the Cabbiexpress program TT If the Cabbiexpress AD Fig 2 3 2 Tap Help prints out without any problems your Bluetooth connection was 3 Test Internet successful Connection If the PDA Internet connects without any problems your Internet connection was successful Cabbiexpress Australia Pty Ltd ABN 27 118 763 787 13 Turbo Road Kings Park NSW 2148 Australia Ten reasons to stay ahead On the spot online credit card authorization Protect your income from fraud Alternative EFTPOS using your PDA Phone Provides a fully capable digital workplace Deliver content effectively Organize your work more efficientiy Encourage effective teamwork Extra money in your pocket Automatic settlement directly to your bank Intuitive interactive voice interface Join now at cabbiexpress cot or call 02 9676 2328 Referral Driver ID or name Fig 2 3 Section 3 Settings Logging in Help F1 F2 F3 10 ji 13 22 28 Section 3 Starting with Cabbiexpress Settings 3 gt Adjust the settings accordingly Before using Cabbiexpress you with the correct PDA Model must first check the settings to Printer modell and connection ensure that th
3. comments 6 Tap Submit Note Transaction ID s can be found at the base of the receipts CABxxXxAUS XXXXXX XXXXXXXXX 26 Section 3 Starting with Cabbiexpress hiftRPT Shift Report allows you to print i a summary of transactions Cabbiexpress processed between certain Shift Report 0000099999 dates From Date From Time 22 04 2008 15 00 00 rare 7 00 Extras 0 00 23 04 2008 02 59 59 Pick up 20 SUBURB MES Drop Off 00 5UBURB o o Fig 3 31 5 Select a date and time range 6 Tap Print Fig 3 30 Note Shift report is a summary report 1 Start Cabbiexpress that can be used for reconcilation of transactions made through the 2 Login system 3 Tap F2 4 Tap ShiftRPT 27 Section 3 Starting with Cabbiexpress E3 For more information please After loging in to Cabbiexpress view the Statement page Page 30 you may use the F3 button to access more features BI Version Upgrade Each new version of Cabbiexpress new y is available for upgrade from Foree uk Eea 0 00 the program itself just click Pickup 00 SVBURB hi and the program will work Drop Off 00 5U5URB itself KE EB EEz For more information KE EE cS please look at the Version 7 8 EE ao Upgrade section Page 31 Help cur o lt a Fs rs 23 HELLE Ca Fig 3 32
4. Pin 2 Login 3 Tap F3 4 Tap Statement 30 Section 3 Starting with Cabbiexpress Version Upgrade There are a few ways of upgrading your Cabbiexpress program when a new one becomes available for download 75 CABBIEXPRESS Bey lt Fare 0 00 Extras 0 00 Pick up 00 SUBURB lo Drop Off 00 5UBURB lg 1 Start Cabbiexpress 2 Login 3 Tap F3 4 Tap Version Upgrade 5 Tap Yes The Current version on Your PDA 2 13 Do you want to download Version2 13 File Size 4 65MB Downloading CabbiExpress Software Version 2 13 Note By using Cabbiexpress and its features you acknowledge that it will use data packets and that charges may apply Fig 3 39 6 Tap Ok Wait for the download to finish 31 Section 3 Starting with Cabbiexpress Installing cabbiexpreessetup ARM CAB Choose a location to install cabbiexpress Cabbiexpress Device The previous version of O Storage Card2 b cabbiexpress Cabbiexpress will be removed before the Space Needed 4648 KB new one is installed Select OK to continue or Cancel Space Avaloiie A to quit Cancel instali Cincel Fig 3 40 Fig 3 41 After the PDA restarts the pro 9 Tap Install gram will begin the installation of Cabbiexpress 10 Tap Ok after installation is Any previous versions of completed Cabbiexpress will be removed before i
5. account 1 Start Cabbiexpress Fig 3 17 2 Login 3 Enter an amount into the fare to enable accounts sS CABBIEXPRESS B44 Fare p 00 Extras 0 00 Pick up 00 SUBURB vj Drop Off 00 SUBURB X Fig 3 18 19 Section 3 Starting with Cabbiexpress 4 Tap Account 5 Tap New ss CABBIEXPRESS HIBR 0000099999 CabbiExpress Test Accounts ID I Account Name Fig 3 19 6 Enter the details sS CABBIEXPRESS HIBR 0000099999 CabbiExpress Test Account ID Acc Name Card No Expiry mmyy SMS Email Address State NSW y Postcode Country AU X Fig 3 20 20 7 Tap Save You will now see the new account you have created appear in the account box available for selection Note The very first account needs to be set by Cabbiexpress Please contact Cabbiexpress on these procedures and the documents you will need signed by the customer E Edit Edit the details of the current selection Hi Delete Deletes the current selection BI Memo Creates a memo to be associated with the account transaction Section 3 Starting with Cabbiexpress MDE MDE otherwise known as Cabbiexpress Mobile Docket Entry are mandatory Card This program functions allows a kmo you to process
6. tianad nr tap wi CANCEL Caius traasechicn wil dela3 ae pst i y trai sauri fla i yrr Bk Section 3 Starting with Cabbiexpress If you are already logged into Cabbiexpress you may skip the first 2 steps 1 Start Cabbiexpress 2 Login 3 Tap Upload You will see upload blinking if there are any pending transactions 15 CABBIEXPRESS iy 4 Fare o 00 Extras 9 00 Pick up 00 SUBURB Drop Off 00 SUBURB Ed races Help Fig 3 15 3 Tap Start Note The start procedure will begin to process ALL pending transactions 18 sS CABBIEXPRESS Ge Plej The following transation is fe DECLINED E S6 No card recor Staty Trx Amount 2 00 Type Card Type VISA DateTime 2 May 2008 3 33 36 PM 4 m Db Fig 3 16 Each transaction will being up a status message Tap OK to continue After it has finished it will bring up a summary list of all processed transactions After you have confirmed that they are correct tap Done to finish and return to the idle fare details screen Section 3 Starting with Cabbiexpress Creating an Account Cabbiexpress Creating an account allows any regular customers to allow quick Tag as DONE buktot to dosa charges to their card for the Status Fare Date ctype trips they make X DECL 2 00 2 5 200 VISA This section will guide you through on the process of an
7. transactions from a range of date fields For more information please look at the Shift Report section Page 15 Section 3 Starting with Cabbiexpress PreAuth PreAuth allows you to determine if funds are available on any American Express Cards 1 Start Cabbiexpress 2 Login 3 Enter an amount into the fare 4 Tap F2 Fare 2 00 Extras 0 00 Pick up 00 SUBURB X P Drop Off 00 5UBURB jp 5 Tap PreAuth 6 Swipe Card 10 11 Verify the details are correct Tap Next Have the customer sign the PDA Tap Check signature Tap Done The Pre Authorised transaction has now been saved on the system Please not that this amount cannot be altered To proceed with completeing the transaction follow the steps below 12 13 14 Tap F2 Tap PreAuth Tap PASettle To Cancel the transaction tap Reverse Section 3 Starting with Cabbiexpress Withdraw The withdraw function allows you to advance payment of the amount recorded in your account sS CABBIEXPRESS gs4 Fare 2 00 Extras 0 00 Pickup 00 SUBURB MES Drop Off 00 SUBURB X KARE KEKO cri CD Fig 3 24 1 Start Cabbiexpress 2 Login 3 Tap F2 4 Tap Withdraw Cabbiexpress WITHDRAW REQUEST FORM Withdraw Amt 5 Comments You should haye enough funds in your account 51 00 Service Fee is
8. 2 Tap Help Some links will appear which will guide you through some of the basics Creating a Bluetooth partnershp and creating an internet connection amp Cabbiexpress cre Bl connection WOOSIM Delete Bluetooth connection WOOSIM Setup Internet Connection Telstra Setup Internet Connection Opti Setup Internet Connection Vodafone FAQ Frequently Asked Questions Print Cabbiexpress Ad Fig 3 6 If you click on one of the links they will bring you to a page that will guide you through the steps using a voice play back file This will help so you can work along with the voice at the same time See Using Voice Playback on page 12 Section 3 Starting with Cabbiexpress ing voi l Some help items will provide you with voice playback to help you with the settings sS CABBIEXPRESS ERY 4 Create Bluetooth Connection i Mate JasJam Tap ay gt Settings gt Connections tab Tap Bluetooth Check the box to turn Bluetooth On Tap Devices tab gt New Partnership Tap WOOSIM gt Next Enter key 1234 Tap Next e Check box for serial port a Tan Finich Help Fig 3 7 E INDEX Brings you back to the homepage of Help section EB PLAY If this button is activateable you can use it to play a voice file to help you set up the settings for your program BI PRINT This button allows you to print out the steps on your thermal prin
9. applicable Fig 3 25 5 Enter a withdraw amount and comment 6 Tap Submit 24 Section 3 Starting with Cabbiexpress Reprin This function allows you to Cabbisimro s print the last 15 credit card P r List of last 15 transactions transactions 1D status Date Farf 33125 00 30 01 2 33107 05 29 01 2 3F 33087 00 29 01 32972 00 24j01 2 32877 00 22j01 Fare 2 00 Extras 0 00 32873 OD 22 01 2 00 5UBURB J 00 08 APPROVED Others Declined Pick up lt TED U Fig 3 27 5 gt Select a transaction by date that you wish to cor i reprint 6 Tap Print Fig 3 26 1 Start Cabbiexpress Note The reprint feature requires the device to be connected to the 2 Login Mobile Internet 3 Tap F2 4 Tap Reprint 25 Section 3 Starting with Cabbiexpress Refund If you make a mistake you can always refund the transaction following some simple steps i8 CABBIEXPRESS HI lt Fare 2 00 Extras 0 00 Pick up 00 SUBURB j Drop Off 00 SUBURB mE KE EE 6 mmaa EA KE EE axao cri CD lt o rt J r2 ro Z2 Fig 3 28 1 Start Cabbiexpress 2 Login 3 gt Tap F2 4 Tap Refund Cabbiexpress REFUND REQUEST FORM Transaction ID Refund Amt Comments Help En Fig 3 29 5 Enter the transaction ID Amount charged and any
10. bbiexpress Mobile Payment system makes it ideal for todays Taxi drivers to process transactions on the spot without running the risk of losing payments on the jobs they do Section 2 Binding your Bluetooth COM Ports Setting up your internet Testing your Connection NOUA Section 2 Connection Settings Bindin r Bluetooth To begin using the Cabbiexpress LIVE system you will need to have the WOOSIM Porti thermal printer bound to the device 1 Tap Ay Start 2 Tap Settings 3 Tap Connections tab 4 Tap Bluetooth 5 Add New Device Let the device search for the WOOSIM Printer 6 Select WOOSIM 7 Tap Next 8 gt Enter the passkey 1234 9 Check the Serial Port box 10 Tap Finish Note The steps shown are only GENERAL instructions Steps may vary between devices For more information on navigating through Bluetooth please refer to the User manual associated with that device Section 2 Connection Settings COM Ports Before the binding of the WOOSIM Porti thermal printer is complete you will need to adjust COM Port settings for the device to communicate with the printer After creating a partnership 1 Tap Devices tab 2 New Outgoing Port 3 Select WOOSIM 4 Tap Next 5 Tap down the list for the different COM Ports and select the COM port appropriate for your device Note Each device has specific COM Port requirements You may view the settings section to see a
11. dockets in ae DDMMYY emergency situations such as the failure of equipment or wika ower Cust Email p DriverEmail nagag cabbiexpress com This process involves the use of DD D the Emergency paper dockets that you may have available in Fig 3 21 your vehicle 6 Tap Submit 1 Start Cabbiexpress 7 Tap Done to return to the idle fare screen 2 Login 3 gt Enter an amount into the fare to enable MDE 4 Tap MDE 5 Enter necessary details 21 F2 Section 3 Starting with Cabbiexpress After loging in to Cabbiexpress you may use the F2 button to access more features ig CABBIEXPRESS ETI lt lt Fare 2 00 Extras 0 00 Pick up 20 SUBURB Drop Off 00 SUBURB EEC mmc Moc _c n jJ CD Fig 3 22 PreAuth Allows the Pre Authorisation of American Express Credit Cards For more information please look at the PreAuth section Page 23 Withdraw Withdraw the amount of money you have available in your account For more information please look at the withdrawing your balance Page 24 E Reprint Ability to print the previous 15 transactions from the database For more information please look at the Reprint section Page 25 E Refund Allows you to send a message to refund certain transactions For more information please look at Refunding a transaction page Page 26 BI ShiftRPT Allows you to print out a summary of
12. e program will run type efficiently If you are running Cabbiexpress Collages for the first time after the install PDA miki the settings screen will Pease Select POA Model automatically open pr O at maa Model ee Connection SERIAL Please Select C 1 Start Cabbiexpress 75 CABBIEXPRESS EC 4 4 Tap ok and continue to driver login section sttings 2 Tap Settings Section 3 Starting with Cabbiexpress Logging In To start using Cabbiexpress please LOG IN with your Driver ID and password provided to you during your registration 1 Start Cabbiexpress 2 Tap Driver Login sS CABBIEXPRESS HIR Settings Fig 3 3 3 gt Enter your details 10 CABBIEXPRESS DH T lt Driver 0000099999 PIN were Taxi ID 8899 Note By using Cabbiexpress and its features you acknowledge that it will use data packets and that charges may apply If the details have been entered the Submit button will activate 4 Tap Submit Note If you have forgotten your password you can contact Cabbiexpress to have them reset your password Section 3 Starting with Cabbiexpress Help There is an electronic help section located on the Cabbiexpress program for your referral should you not have this instruction booklet with you Navigating through help 1 Start Cabbiexpress sS CABBIEXPRESS iH ae Settings
13. ing IN aa id GAMBAR banan nb na AAO SQttiNOS 5 ssa GANA GIBAIN NN NAA saa a kaka AA Navigating through help Making a Credit Transaction SNF U plGadil Q i s 4 2a Using Account Feature Making an MDE transaction Using PESAR i s als naaa 23 Making a Withdrawal cccccceeseseeeeseeeteeeaes 24 Using REPIN 4 ix eee naka nl Haa Zi W k Making a RefUNd uu ixmisln xanik naksaakaxanana Using Shift Report FB APA Using Mail Option Statement sA GAGA Upgrading your software sssr 31 Section 4 Appendixes 33 GIOSS ANY aus aan ye ca n n d da en H n aman 34 Section Introduction Section 1 General Introduction Cabbiexpress International is a Mobile eCommerce Ecosystem specializing in Mobile Micro Payment Facilitation making electronic payment settlement and banking transactions simple for travelling tradesmen the tradies mobile merchants the mobbies and taxi drivers the cabbies Facilitating the use of a simple PDA Personal Digital Assistant Phone and a Bluetooth Thermal Printer Cabbiexpress allows for simple payments that range from cash in hand credit card processing and even accounting easy and efficient Acting similar to a gateway for your personal bank Cabbiexpress makes it easy and possible to manage your money wherever and whenever Accepting all Major credit cards Amex Diners Visa and Mastercard Ca
14. list of compatible devices and the COM Ports that need to be assigned with it To bring up the COM Ports list sS CABBIEXPRESS iH ae Settings Fig 2 1 1 Tap Settings 2 Tap COM Ports List sS CABBIEXPRESS IH Please set Outgoing Port to PDA Dopod 838 COM9 Dopod Eten COM7 EW HTC TOUCH COM Prin Mate Jamin COM7 i Mate JasJar JasJam pugo Cong i Mate K Jam COM7 H Gon Imate PPC COMS BLUE 02 Xda Atom COM 02 Xda Mini COMS E COM Ports List Help Fig 2 2 Section 2 Connection Settings Setting up your internet Cabbiexpress LIVE requires the PDA internet to operate This section will guide you through the steps to creating the proper internet connection 1 Tap ae Start 2 Tap Settings 3 Tap Connections tab 4 Tap Connections 5 Add a new modem connection 6 Enter in Connection Name Note You can determine the name of your connection by choosing your Communications provider as your connection name Example Telstra Internet 7 Under Select a modem bring down the menu and sellect Cellular line GPRS 8 Tap Next 9 Enter in the field the access point name Note The access point name is determined by the service provider of your SIM Card Example telstra internet 8 Tap Next 10 Tap Finish Access points Optus internet Telstra telstra internet Vodafone vfinternet au
15. m Cabbiexpress International Invigorating mCommerce Collaberations User Guide Disclaimer This manual is intended only as a guide for the operation of the Cabbiexpress Live eWAP program and WOOSIM Porti Thermal printers For more comprehensive instructions on the use of any other peripherals please refer to the user s manuals which come with your devices NOTICE OF NON LIABILITY Cabbiexpress International and authors of Download Agent assume no liability for errors or omissions or for damages resulting from the improper use of this software Cabbiexpress is not affiliated with the third parties mentioned nor does it endorse or guarantee the products and services they offer Customer Service Please complete the following information for future reference Model Serial Number Date of Purchase Place of Purchase The serial number is on the back of the unit Retain this User s Guide with your sales receipt as a permanent record of you purchase in the event of theft fire or warranty service For more information please visit us online at http www cabbiexpress com Copyright 2008 Cabbiexpress International Pty Ltd Table of Contents Section 1 General 1 la e ol als DD rrr 2 Section 2 Connection Settings 3 Binding your Bluetooth COM POMS APAPAP PA Setting up your internet Testing your connection Section 3 Starting with Cabbiexpress 8 Log
16. nstallation n CI Go gt cabbiexpreessetup ARM CAB Was successfully installed on your 7 Ta p Ok device If you need more storage space you can remove installed programs 8 Select the location of the install Fig 3 42 Note Cabbiexpress recommends that Cabbiexpress be installed to the device rather than Storage Card 32 Section Glossary Section 4 Appendixes Glossary MDE Mobile Docket Entry SnF Store and Forward PreAuth Pre Authorisation PASettle Pre Authorisation Settle ShiftRPT Shift Report 34 Please visit us online at http www cabbiexpress com Copyright 2008 Cabbiexpress International Pty Ltd
17. ocessing of manual transactions should any equipment fail completely For more information please look at the MDE section of this manual Page 21 Note MDE needs to have an approval by Cabbiexpress before the option is available for use 14 Section 3 Starting with Cabbiexpress Paying by Credit Card This section will guide you through the steps involved in being paid by Credit Card If you are already logged into Cabbiexpress you may skip the first 2 steps 1 Start Cabbiexpress 2 Login 3 gt Enter Fare details ne CABBIEXPRESS gs4 Fare p 00 Extras 0 00 Pickup 20 SUBURB lg Drop Off 00 5UBURB J 4 Tap Card 15 Cabbiexpress Merchant Cabbiexpress 323 Merchant Contact 02 96762328 Driver No 0000099999 Driver Contact Fig 3 9 Note The system will wait until you are ready to swipe the card 6 Tap the screen to begin the process 7 Swipe card through the thermal printer when it reads MSR Mode Fig 3 10 8 Double check the transaction details Section 3 Starting with Cabbiexpress 9 gt Adjust settings accordingly if necessary using the navigation buttons sS CABBIEXPRESS HIDE Taxi Fare Details Fare Extras TIPS 2 00 0 00 0 00 Sub Total ServiceFee G 5 T 2 00 0 20 0 02 TOTAL 2 22 BB Reset Allows you to reset Fig 3 11 to the o
18. riginal total E Rount up Total Sets the total amount to the next whole Dollar 10 Tap Accept Note Tips section can be entered manually or you may tap on the word TIPS to bring up a table 16 11 Have your customer sign within the signature box 12 Tap Check Card and Signature 13 Tap Done After completing the steps the system will automatically bring you back to the fare details screen as an idle screen This is so you do not have to log in to the system constantly Note If your customer does not wish to sign the PDA itself the system will automatically detect and ask you to have the receipt signed Section 3 Starting with Cabbiexpress nF Upl ing This section will guide you through the steps involved in uploading any pending transactions The program will notify you of pending transactions that you need uploaded for approval There will be a few points of notifications during the end of a transaction during the reciept printing state and during any additional transactions OD Tere is cem uncstio1 T7 areblem an your P24 Do you want tc prozess ths an SS amp Forward SAIF T a saccon 17 OFFLINE TRANSACTION smb Transaction Daly 2 May 2008 3 33 36 PM CABBIEXPRESS H a4 Pi QUESTION Thae 4 31 pai di Ko traassrhrn stored cn yer PDA n mhad rae transactior Tv Pids la JI YES r iphad bos pna no nl ara
19. ter 12 Section 3 Starting with Cabbiexpress F1 After loging in to Cabbiexpress you will find a general screen layout se CABBIEXPRESS Bai Fare 0 00 Extras 0 00 Pick up 20 SUBURB lg Drop Off 00 SUBURB ME E Fare Trip Travel amount to be paid E Extras Any extras such as Toll or Tips are added as seperate to not confuse with fare amount 13 Bi Pick up Drop off Trip destinations These have preselected common destinations available but other destinations can be added for the duration of the login by using the search button BB Receipt After adding the details of the fare amount receipt prints out a simple Cash paid receipt for record purposes IB Credit Allows the steps to continue when being paid by Credit Card For more information please look at the Paying by Credit card section Page 15 Hi Upload This will allow you to process any unprocessed transactions due to failure of equipment For more information please look at the SnF section of this manual Page 17 Section 3 Starting with Cabbiexpress E Account This section allows you to create a regular customer account This section allows you to keep the customer s details to allow for quick payments For more information please look at the Creating an Account section of this manual Page 19 EB MDE Mobile Docket Entry This section allows the pr
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