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1. Safety Information Your safety 1s extremely important Read and follow all warnings and cautions in this document before handling and operating Intermec equipment You can be seriously injured and equipment and data can be damaged if you do not follow the safety warnings and cautions This section explains how to identify and understand warnings cautions and notes that are in this document condition or statement that must be strictly observed to avoid death or serious injury to the persons working on the equipment A warning alerts you of an operating procedure practice Warning A caution alerts you to an operating procedure practice condition or statement that must be strictly observed to prevent equipment damage or destruction or corruption or loss of data aution Note Notes either provide extra information about a topic or contain special instructions for handling a particular condition or set of circumstances Global Services and Support Warranty Information To understand the warranty for your Intermec product visit the Intermec web site at www intermec com and click Support gt Returns and Repairs gt Warranty CK3 Mobile Computer User s Manual vii Before You Begin viii Disclaimer of warranties The sample code included in this document is presented for reference only The code does not necessarily represent complete tested programs The code is provided as is with all faults All
2. 3 Press and hold as you replace the battery 4 Continue to hold until the Clean boot the system prompt appears on screen 5 Release read the message and press the appropriate button to either proceed with the clean boot or cancel the clean boot console right click the CK3 and select Intermec Power Tools gt Note You can also clean boot your CK3 from the SmartSystems Clean Boot Device CK3 Mobile Computer User s Manual 75 Chapter 4 Troubleshooting and Maintaining the CK3 Cleaning the Scanner Window and Screen 76 A Caution To keep the CK3 in good working order you may need to perform these minor maintenance tasks e Clean the scanner window e Clean the CK3 screen Clean the scanner window and CK3 screen as often as needed for the environment in which you are using the computer To clean the CK3 use a solution of ammonia and water There are no user serviceable parts inside the CK3 Opening the unit will void the warranty and may cause damage to the internal components To clean the scanner window and computer screen 1 Press to turn off the CK3 2 Dipaclean towel or rag in the ammonia solution and wring out the excess Wipe off the scanner window and screen Do not allow any abrasive material to touch these surfaces 3 Wipe dry CK3 Mobile Computer User s Manual Specifications 77 Appendix A Specifications Physical and Environmental Specifications 78 Phys
3. Appendix A Specifications Understanding the ISpyWiFi Tabs continued Tab Description Host The IP address of the host computer or device to receive the ping request Repetitions Number of pings to be sent to the host Timing Provides statistics regarding transmission count timeouts Statistics and round trip times for the pings sent to the host Count Number of pings currently sent Min The minimum round trip time for a ping Max The maximum round trip time for a ping Avg The average round trip time for a ping Timeouts The number of failed pings BSSID The MAC address of the access point communicating with the client radio Channel The channel used to communicate with the access point Link The data rate of the radio communication RSSI The Received Signal Strength Indicator expressed in dBm The closer to zero the better for this indicator List Graph Control to change the display from listing to graphing ping results RSSI Use this tab to view the history of the AP associations and RSSI RSSI The instantaneous Received Signal Strength Indicator expressed in dBm SNR The instantaneous signal to noise radio for the current association expressed in dBm Noise The instantaneous noise power being received expressed in dBm SSID The text SSID for your network BSSID The MAC address of the access point communicating with the client radio Rate Data rate of the radio communication CH The channel used to communicat
4. ESSID BSSID Association Encrypt Power Antenna TX Power RSSI Link The client radio MAC address The IP address of the client radio if using DHCP The IP address of the client radio if using a static IP address Shows whether the radio is associated with the access point The channel on which the radio is communicating with the access point The text SSID for your network The MAC address of the access point that the client radio is communicating with Shows the type of association Open WPA WPAPSK WPA2 or Network EAP Shows potential encryption for the association CAM Constantly Awake Mode or FAST PSP Power Save Poll Diversity multiple antennas Primary one antenna Transmit power level in milliwatts mW The Received Signal Strength Indicator The closer to zero the better for this indicator The data rate at which the radios are communicating Use this tab to scan your network and get information about access points your CK3 can communicate with Use the Supplicant tab to view information about security and authentication settings on your CK3 Configure Profile Reconnect Clear Events Launches the Profile Wizard and configures 802 11 options Disassociates then reassociates and reauthenticates the radio Removes information from the Supplicant Event box Use this tab to contact and retrieve information from any host in your network CK3 Mobile Computer User s Manual
5. Keypads and Keystrokes Alphanumeric Keypad 8 8 C 8 8 GJ OM gt gt 8 8 8 8 JAAS WRC Hidden Characters and Functions Character or Function OEM Down CR Select Select Zoom CK3 Mobile Computer User s Manual 2 v gt D 3 3 D cx nr A 3 lt Es D a 8 8 8 8 8 8 8 8 8 8 RIMIS MINIME A 8 8 8 8 8 8 8 8 8 8 8 8 8 8 le lel N S Numeric Keypad 0 1 a0 a0 a0 aD ao aD O o l oO ui e wN Lo a a ZA 2L 7l 7 aD lt lt lt lt 3 lt Ges 0 aD lt 3 lt eR FE C6 8 109 Appendix C Keypads and Keystrokes 110 CK3 Mobile Computer User s Manual Index 111 Index 112 Numerics 802 11b g radio communications configuring 29 connection information viewing 35 802 11d standard described 2 802 1x security configuring with Funk 41 configuring with Microsoft 45 A AA20 audio adapter described 90 AA21 RS 232 adapter described 90 AA23 power adapter described 91 AB17 and AB18 battery described 90 AB3 battery charging with the IP30 and SR61 battery pack adapter 91 AC20 quad charger charging times 4 described 90 accessories described 90 ActiveSync connecti
6. Power Mode 8021x Association Encryption Pre Shared Key Transmit Key Prompt for Credentials User Name User Password Inner Authentication TTLS Anonymous name Inner EAP Inner Authentication PEAP Subject Name Validate Server Certificate Server 1 Common Name Server 2 Common Name Mixed Cell CCKM Automatic PAC Provisioning Provisioning PAC Prompt Reprovisioning PAC Prompt PACManager Logging Radio Measurement Radio Enabled CK3 Mobile Computer User s Manual Appendix B Default Settings Default Value 1 Profile 1 Infrastructure 3 INTERMEC Enabled Fast PSP None Open None Null Key1 Enable anonymous anonymous MS Chapv2 anonymous EAP MDS EAP MS Chapv2 Null No Null Null Off Off Off Off Off Null Off 0 Enable 101 Appendix B Default Settings Ethernet Adapter Settings IP Settings Default Value DHCP Enable DHCP Client Identifier Null Primary DNS 0 0 0 0 Secondary DNS 0 0 0 0 Primary WINS 0 0 0 0 Secondary WINS 0 0 0 0 Certificates Settings Certificates Setting Default Value Import Root Certificates False Import User Certificates False Import Pac Files False Ethernet Adapter IP Settings Ethernet Adapter IP Setting Default Value DHCP Enable DHCP Client Identifier Null Primary DNS Null Secondary DNS Null Primary WINS Null Secondary WINS Null PSK Settings PSK Setting Default Value Remote Connection Host IP 0 0 0 0 Host Port 5555 CK3 Mobile C
7. Understanding the Status LEDs The CK3 has three status LEDs NC come Opa 6 C9 Eo CAII Good read LED and Intermec Ready to Work indicator Status LEDs Notification LED il Battery status LED 14 CK3 Mobile Computer User s Manual Chapter 1 Using the Computer The next table describes the notification LED good read LED and Intermec Ready to Work indicator For information about the battery status LED see Understanding the Battery Status LED on page 6 Understanding the Status LEDs LED Color Description Notification Orange The CK3 is notifying you of a pending alarm or message Good Read Green The CK3 has successfully decoded a bar code Intermec Ready to Blue The CK3 is suspending or resuming Work indicator with the display turned off Blinking blue You have successfully loaded and activated Intermec Terminal Emulator The Intermec Terminal Emulator application is loaded but is inactive Off The Intermec Terminal Emulator application is missing or disabled Caution The blue light usually turns off within 10 seconds but it may stay on for up to 30 seconds During this time do not press or remove the battery or you may corrupt the data on your CK3 Caution The Intermec Ready to Work indicator blue light is used by Intermec s SmartSystems Foundation an application that lets you manage all of your SmartSystems enabled devices simultaneously from a central location For
8. area imager and near far range area imager 16 CK3 Mobile Computer User s Manual Chapter 1 Using the Computer Scanning With the Linear Imager If your CK3 has a linear imager use the following procedure to practice scanning a bar code To scan bar code labels with the linear imager 1 Press to turn on the CK3 2 Point the scanner window at the bar code label and hold che CK3 ata slight angle 15 to 25 cm 6 to 10 in from the label 3 Press the Scan button on the keypad or pull the trigger on a handle and direct the red beam so that it falls across all bars in the bar code label Use this test bar code Code 39 Test Bar Code 123456 When the CK3 successfully reads a bar code label you hear a high beep and the green Good Read light turns on briefly 4 Release the Scan button or trigger CK3 Mobile Computer User s Manual 17 Chapter 1 Using the Computer Scanning With an Area Imager Your CK3 may come with one of two types of area imagers Extended range area imager e Near far range area imager Both area imagers are equipped with a laser pointer to help you aim at bar codes allow you to scan 2D bar code symbologies and support omni directional 360 scanning Omnidirectional scanning lets you position the CK3 in any orientation to scan a bar code label Scanning With the Extended Range Area Imager 1 Press to turn on the CK3 2 Point the scanner window at the bar code label and
9. choose Open For Data Encryption choose WEP For 802 1X Authentication choose TLS or PEAP If you choose TLS a Select Properties and tap the Run App button The Auth Settings box appears b Tapthe Select button Select your certificate from the list and press Enter The User Logon dialog box appears CK3 Mobile Computer User s Manual 45 Chapter 2 Connecting and Configuring the CK3 46 9 d Enter a User Name and a Domain and press Enter If you choose PEAP a Select Properties and tap the Run App button The Auth Settings box appears b Select Validate Server and press Enter When the radio starts to authenticate the Network Password dialog box appears c Entera User Name and Password and select Save Password d Optional In the Domain field enter the domain e Press Enter For Network Key Setting choose Automatic 10 Save your settings and exit Intermec Settings Configuring Static WEP Security With Microsoft Security vn nu BA uU NM 1 Make sure the communications and radio parameters on your CK3 are configured Start Intermec Settings Choose Communications gt 802 11 Radio gt Microsoft Security For Network Authentication choose Open For Data Encryption choose WEP For Network Key Setting choose Enter Key and Index For Network Key Value enter an ASCII key or a hex key that is either 5 bytes or 13 bytes long depending on the capability of the radio Set a 5 byte value fo
10. i 74cm 1291 96 i 240 1 4 mm 55 mils L160 80 0 80 160 9 240 3 5 mm 140 mils 128 320 L 400 0 80 160 240 320 400 480 560 640 720 800 880 EX25 Near Far Range Imager 2D Typical Reading Distances This graphic does not include the 0 24 cm 0 09 in setback for the CK3 CK3 Mobile Computer User s Manual 89 Appendix A Specifications Accessories 90 You can use these accessories sold and ordered separately with the CK3 To order accessories contact your local Intermec sales representative Battery AB17 AB18 The AB17 standard battery and AB18 extended battery provide main power to the CK3 Quad Charger AC20 The AC20 quad charger charges up to four CK3 batteries at one time Single Dock AD20 The AD20 single dock charges a spare CK3 battery and powers your CK3 while providing communications through a serial USB client or USB host adapter port Ethernet Multidock AD21 The AD21 ethernet multidock provides ethernet connectivity and power to up to four CK3 computers at one time Charge Only Multidock AD22 The AD22 charge only multidock charges up to four CK3 computers at one time Vehicle Dock AV10 Use the AV10 vehicle dock to hold and charge your CK3 while you are using it on a vehicle Vehicle Battery Adapter AE33 Use the AE33 vehicle battery adapter to provide power to your CK3 from your vehicle To use the vehicle battery ada
11. or configuration update Note If you manually activate the Avalanche Enabler on the CK3 you may be prompted for a password when you exit the Avalanche Enabler The default password is 1eave To remotely manage the CK3 with Avalanche 1 Install software packages and updates for the CK3 using the Avalanche Administrative console 2 Schedule the CK3 updates or manually initiate an update using the Avalanche Administrative console For more information on using Wavelink Avalanche contact your local Intermec representative or visit the Wavelink web site at www wavelink com Freeing Up Virtual Memory for Applications Q Caution You can use the InstallSelect application to free up virtual memory and create more space to load and run custom applications Note InstallSelect is designed for use only by administrators developers integrators or Intermec service representatives Do not run InstallSelect while using any other applications When you free up virtual memory you reduce the amount of virtual memory used by portions of the SmartSystems Platform Bundle SSPB by removing value added software features Be sure to back up any related files that you want before you use the InstallSelect application For more information on SSPB see Upgrading the System Software on page 61 Removing software features may result in loss of computer functionality or the ability to manage device settings Contact your Intermec service
12. these configuration parameters determine how the CK3 operates Configuring the CK3 With Intermec Settings Use Intermec Settings to configure the CK3 and view system information To open Intermec Settings Tap Start gt Settings gt the System tab gt Intermec Settings Intermec Settings 29 38 X Data Collection RFID Communications Device Settings Printers License Manager Device Monitor Core Messaging Service SmartSystems Information 4 4 o o Fe ae File Edit View Help fel gt CK3 Mobile Computer User s Manual 27 Chapter 2 Connecting and Configuring the CK3 For information about each command see the Intermec Settings Command Reference Manual P N 937 016 xxx Navigating in Intermec Settings To Perform This Action Do This Selecta command Tap the command or use the up and down arrow keys Expand acommand Tap the command or use the left and right arrow keys Select text ina text Tap in the text box and drag the stylus over the text box Save your settings Tap File gt Save Settings or tap m Configuring the CK3 Remotely With SmartSystems Foundation Intermec s SmartSystems Foundation lets you manage all of your SmartSystems enabled devices simultaneously from a central location The SmartSystems console displays all of the SmartSystems enabled devices in your network Your CK3 is SmartSystems enabled which lets you open Intermec Settings from the SmartSystems consol
13. 41 Chapter 2 Connecting and Configuring the CK3 42 If you choose TLS a Loada user and root certificate on your CK3 For help see Loading a Certificate on page 47 b For Validate Server Certificate choose Yes and press Enter c Entera User Name and Subject Name d Optional To increase your level of security enter a Server 1 Common name and a Server 2 Common name 10 Save your settings and exit Intermec Settings Configuring LEAP Security on Your CK3 _n nu BA uU N 8 9 10 11 1 Make sure the communications and radio parameters on your CK3 are configured Make sure Funk is selected as your security choice Start Intermec Settings Choose Communications gt 802 11 Radio gt Funk Security Select the profile you want to configure For 8021x choose LEAP and press Enter For Association choose Open WPA WPA2 or Network EAP and press Enter Encryption automatically defaults to TKIP if you choose WPA AES if you choose WPA2 and WEP if you choose Open or Network EAP For Prompt for Credentials choose Enter credentials now Tap User Name enter your user name and press Enter Tap User Password enter your password and press Enter Save your settings and exit Intermec Settings Configuring Static WEP Security With Funk Security 1 2 3 4 5 Make sure the communications and radio parameters on your CK3 are configured Make sure Funk is selected as your security choice Start Intermec Sett
14. 46 in 309 76 cm 121 96 in 2 5 mm 100 mils 130 24 cm 51 27 in 429 76 cm 169 20 in EAN 100 0 33 mm 22 24 cm 7 96 in 99 76 cm 39 28 in Minimum reading distances are measured in the dark 0 lux CK3 Mobile Computer User s Manual Appendix A Specifications o 16 32 48 64 80 96 112 128 144 160 174 n Lrnib un db rub un board bon brad bu bud ur 80 200 g 160 48 I 120 I 80 40 40 I 80 120 I 160 2 54 mm 100 mils L 200 CEEE EE T T TEETE TE PISIS an ane cm 0 40 80 120 160 200 240 280 320 360 400 440 EX25 Near Far Range Imager 1D Minimum Reading Distances This graphic does not include the 0 24 cm 0 09 in setback for the CK3 CK3 Mobile Computer User s Manual 85 Appendix A Specifications 86 1D Symbologies Typical Reading Distances With 0 24 cm 0 09 in Setback Symbology Density Minimum Distance Maximum Distance Code 39 0 25 mm 10 mils 16 24 cm 6 21 in 89 76 cm 35 34 in 0 5 mm 20 mils 18 24 cm 7 00 in 179 76 cm 70 77 in 1 mm 40 mils 18 24 cm 7 00 in 389 76 cm 153 45 in 1 4mm 55 mils 20 24 cm 7 78 in 479 76 cm 188 89 in 2 5 mm 100 mils 20 24 cm 7 78 in 869 76 cm 342 43 in EAN 100 0 33 mm 20 24cm 7 78in 109 76 cm 43 22 in Typical reading distances are measured in an office environment 200 lux as long as the bar code label fits in the reading area
15. 7 Bluetooth Audio 2 10 09 ok Connect headsets hands free devices Search for devices Select a device above for pop up menu C Keep audio connected at suspend Mono Headset Settings 0 Volume 15 0 Microphone 15 p 2 Follow the onscreen instructions to connect to a Bluetooth audio device Configuring Ethernet Communications You connect your CK3 to your Ethernet network with an ethernet cable and one of these accessories e AD20single dock with an AA12 ethernet adapter e AD21 ethernet multidock To use your CK3 in an Ethernet network 1 Connect your CK3 to an ethernet network with an AD20 or AD21 Ethernet communications is automatically enabled on your CK3 2 Configure these network parameters Ifyou have a DHCP server enable DHCP Ifyou do not have a DHCP server set these parameters a IPaddress b Subnet mask CK3 Mobile Computer User s Manual 33 Chapter 2 Connecting and Configuring the CK3 c Default router 3 If necessary set these parameters Primary and secondary DNS servers e Primary and secondary WINS servers 4 Make sure that your CK3 is communicating with the network and that the network can see your CK3 Using Serial and USB Communications You can use these CK3 accessories to transmit data to and receive data from another device through serial or USB communications e AD20 single dock e AV10 vehicle dock e AA21 RS 232 adapter For more information about t
16. Computer User s Manual 63 Chapter 3 Developing and Installing Applications 7 Drag the application to each CK3 you want to upgrade or toa group of CK3s in a folder The SmartSystems console installs the upgrade on your computers After the download is complete your CK3 replaces the operating system and automatically performs a cold boot Note The SmartSystems console indicates that your CK3 is offline log by displaying a red stop sign symbol until the CK3 reboots and reconnects to the system 64 CK3 Mobile Computer User s Manual Troubleshooting and Maintaining the CK3 This chapter contains possible solutions to problems you may encounter while using the CK3 This chapter also contains information on booting the computer and performing regular maintenance 65 Chapter 4 Troubleshooting and Maintaining the CK3 Calling Product Support To talk to an Intermec Product Support representative call 1 800 755 5505 Before you call Intermec Product Support make sure you have the following information ready Configuration number Operating system version SmartSystems Platform Bundle SSPB version If you are using security know the type Funk or Microsoft and the full set of parameters Power management settings If you are using Intermec Terminal Emulation ITE know the version and protocol If you are not using ITE know the language your custom application was written in and the tools you used to cr
17. Device window opens 4 Double click My Windows Mobile Based Device 5 Navigate to the folder you want to copy the cab file to and paste the cab file in the folder 6 Clean boot the CK3 For help see Clean Booting the CK3 on page 74 7 On your CK3 tap Start gt Programs gt File Explorer and navigate to the location of the cab file 8 Tap the cab file to install it Installing Applications Using a microSD Card Using a microSD card is the best method for installing applications To install applications using the storage card 1 Suspend the CK3 and remove the microSD card 2 Insert the microSD card into a microSD adapter card and then place it in the storage card reader connected to your PC 3 Copy your application file to the microSD card 4 Remove the microSD card from the adapter card and insert it into the CK3 CK3 Mobile Computer User s Manual 55 Chapter 3 Developing and Installing Applications 5 On your CK3 navigate to the storage card folder and run your application Installing Applications Using the FTP Server The CK3 has a built in FTP Server that connects to a network through Ethernet 802 11 b g or Bluetooth communications You can use the server to transfer your application file to the computer Another benefit of using the FTP server is that you can create FTP scripts to automate the process of copying your files to the computer This option is useful when you need to send files to a large numb
18. Getting Started 3 9 08 37B 2 Internet Shar 12 31 99 37B J Notes 12 31 99 14B E Pictures amp Vid 12 31 99 29B m Remote Desk 12 31 99 15B A Search 12 31 99 29B lli Task Manager 3 9 08 S Windows Media 3 9 08 gt Shortcut to IS 8 8 08 lii 6 Close File Explorer 7 Select Start gt Programs The ISpyWiFi shortcut appears in the programs list For more information about the ISpyWiFi tabs see Understanding ISpyWiFi on page 92 Configuring Wireless Security The CK3 provides four types of security for your wireless network e Wi Fi Protected Access 2 WPA2 e Wi Fi Protected Access WPA e 802 1x WEP This section explains how to configure wireless security on your CK3 If you choose not to use security see Disabling Security on page 49 Intermec always recommends that you implement security You must use either Funk or Microsoft security to implement your security solution For details see the next section Choosing Between Funk and Microsoft Security CK3 Mobile Computer User s Manual 37 Chapter 2 Connecting and Configuring the CK3 If you are using WPA 802 1x WPA2 802 1x or 802 1x security this section also assumes that your authentication server and authenticators are properly configured For more information on 802 1x security see the MobileLAN secure 802 1x Security Solution Installation Guide P N 073134 available at www intermec com server For exampl
19. User Name and Password and select Save Password d Optional In the Domain field enter the Active Directory domain associated with the user account e Press Enter Save your settings and exit Intermec Settings CK3 Mobile Computer User s Manual Chapter 2 Connecting and Configuring the CK3 To enable WPA PSK With Microsoft Security 1 u 5 Ww N 7 Make sure the communications and radio parameters on your CK3 are configured Start Intermec Settings Choose Communications gt 802 11 Radio gt Microsoft Security For Infrastructure Mode choose Infrastructure For Network Authentication choose WPA PSK Data Encryption automatically defaults to TKIP For Pre Shared Key enter the pre shared key or the passphrase The pre shared key must be a value of 32 hex pairs preceded by Ox for a total of 66 characters The value must match the key value on the authenticator The passphrase must be from 8 to 63 characters After you enter a passphrase the CK3 internally converts it to a pre shared key This value must match the passphrase on the authenticator Save your settings and exit Intermec Settings Configuring 802 1x Security With Microsoft Security on Oc u FPF UN 1 Make sure the communications and radio parameters on your CK3 are configured Start Intermec Settings Choose Communications gt 802 11 Radio gt Microsoft Security For Infrastructure Mode choose Infrastructure For Network Authentication
20. ammonia and water Wipe dry Do labels quickly or the not allow abrasive material to touch the window scanning beam seems to be faint or obscured The scanned bar The CK3 may have decoded the bar code label in a code data that different bar code symbology Try scanning the bar appears in your code label again Make sure you scan the entire label application does not match the data encoded in the bar code label 72 CK3 Mobile Computer User s Manual Chapter 4 Troubleshooting and Maintaining the CK3 Resetting the CK3 You seldom need to reset the CK3 However you do need to reset the CK3 when an application is locked up and does not respond when you upgrade the firmware or when you reflash the CK3 The CK3 uses the configuration currently saved in flash memory during the reset process There are three ways to reset the CK3 Warm boot Cold boot Clean boot Warm Booting the CK3 If your CK3 has a charged battery installed but does not resume after you press the Power key or if the computer or an application is locked up you may need to warm boot the CK3 To warm boot your CK3 Press and hold for 5 seconds Or e From the SmartSystems console right click the CK3 and select Intermec Power Tools gt Warm Boot Device The CK3 shuts down restarts and goes through the initialization process Cold Booting the CK3 Caution If the CK3 or application is locked up and does not respond to a warm boo
21. cece eee ee Vill Who Should Read This Manual sees ix Related Doc ments zi vL Ite MELOS SU ix Patent Information isses he ees x 1 Using the Eomp ter ccs ta esa caters Mi eel Seelam 1 Introducing the CK3 Mobile Computer esssssseee eee eee nee 2 Usine the Battery Mes Serin c pe e PESE PUERO RM EE RU URBCOERI e ee 3 Chargine the Battery x 2s savages b Ur elite tab ds e edunt 4 Removing and Installing the Battery 0 0 4 Maximizing Battery Life yobs baw cd ee ne AR REN ore oo Ser es 5 Checking the Battery Status 0 EVNER PATAKI ERE EEAS eee tenes 6 Usinethe Keypad deep le hte PAAR AR RR rete et a edie 7 Using the Color Coded Keys onari poe OAR ccc cece enna 8 Capitalizing Characters e cscs hice as dere Rr UHE PREMIER IS 9 Usine the Power Button de RE ee Ret EUER ee m RR 9 Configuring the Backlight Settings desti er iiiad Aa E eee ee 9 Understanding the Audio Features lessen 10 Adjusting the Volume of the Speaker 0 ee eee eee 10 Using the Push To Talk PTT Feature 0 00 cece eee eee 10 Recording Audio on Your ERI eessen 0 0 e cece cece eee eee 11 Using Your CK3 as a Two Way Radio 00 c eee eee eee 11 Using the Touch Screen iiec bobs me AD deed lowes eae y 12 Using th Stylus 5 vex sans 5 e o eR eren ECKE AREE basen ed 12 Understanding the Screen Icons sese 13 Aligning the Touch Sereen sie danara er EEA RAENT E
22. center decoding see the next procedure To scan a bar code using center decoding 1 Press to turn on the CK3 2 Point the scanner window at the bar code label 3 Press the Scan button or pull the trigger The illumination beam and the laser pointer appear CK3 Mobile Computer User s Manual Chapter 1 Using the Computer 4 Aim both the illumination beam and the laser pointer at the bar code you want to scan the laser pointer is on the bar code and the illumination beam covers the bar code Note The center decoding parameter only decodes a bar code if Laser pointer When the CK3 successfully reads a bar code label you hear a high beep and the green Good Read light turns on briefly Using a microSD Card You can use a micro Secure Digital SD card to increase file storage and install software Your CK3 supports microSD cards that hold up to 2 GB of information The microSD card slot is located in the battery compartment To install a microSD card 1 Remove the battery For help see Removing and Installing the Battery on page 4 CK3 Mobile Computer User s Manual 21 Chapter 1 Using the Computer 2 Use a paper clip or slotted screwdriver to remove the cover 3 Slide the microSD card cover toward the OPEN position and lift the cover 4 Insert the microSD card 22 CK3 Mobile Computer User s Manual Chapter 1 Using the Computer 5 Close the microSD card cover and slide the cover towa
23. hold the CK3 steady a few inches from the label 3 Press the Scan button or pull the trigger The laser pointer and illumination beam and frame appear 4 Use the laser pointer as a guide and aim toward the middle of the bar code Make sure that the illumination frame covers the bar code you are trying to decode Laser pointer 18 CK3 Mobile Computer User s Manual Chapter 1 Using the Computer When the CK3 successfully reads a bar code label you hear a high beep and the Good Read LED turns on briefly 5 Release the Scan button or trigger scanning With the Near Far Range Area Imager 1 Press to turn on the CK3 2 Point the scanner window at the bar code label 3 Press the Scan button or pull the trigger The illumination beam and laser pointer appear For near or close in scanning distances of 30 cm 11 8 in or less use the laser pointer as a guide and aim slightly to the right of the center of the bar code Make sure the illumination beam covers the bar code you are trying to decode For standard and long range scanning distances of 30 cm 11 8 in or more use the laser pointer as a guide and aim toward the middle of the bar code Make sure that the illumination beam covers the bar code you are trying to decode When the CK3 successfully reads a bar code label you hear a high beep and the Good Read LED turns on briefly 4 Release the Scan button or trigger Improving the Performance of the Area I
24. may be damaged Try another insert a bootable SD microSD card card and the CK3 does not boot from the card The Battery status Ifthe battery status LED is a steady green the LED is on battery is more than 95 charged and computer is on a charger fthe battery status LED is blinking red then the battery is low Replace or charge the battery fthe battery status LED is a steady red the main battery is on charge CK3 Mobile Computer User s Manual Chapter 4 Troubleshooting and Maintaining the CK3 Problems While Configuring the CK3 continued Problem The computer appears to be locked up and you cannot enter data You tap the screen and nothing happens Possible Solution Press the power key to turn off the CK3 and then press the power key again to turn it on Press and hold the power key 5 seconds to warm boot the CK3 Try reloading the firmware For help see Upgrading the System Software on page 61 Ifthe CK3 does not boot or reset contact your Intermec representative for help Align your screen For help see Aligning the Touch Screen on page 13 Problems With Wireless Connectivity Problem When you turn on the CK3 after it was suspended for 10 to 15 minutes or longer the CK3 can no longer send or receive messages over the network The CK3 is connected to the network and you move to a new site to collect data Now your CK3 is not connected to the network The CK
25. more information see Configuring the CK3 Remotely With SmartSystems Foundation on page 28 or contact your Intermec representative Custom applications may also use the blue light for other purposes CK3 Mobile Computer User s Manual 15 Chapter 1 Using the Computer Scanning Bar Codes The CK3 ships with an internal imager to scan and enter bar code data You can also connect to cordless scanners such as the SF51 and SR61 through Bluetooth communications For help see Connecting to a Bluetooth Scanner on page 31 tethered scanners such as the SR30 and SR61T through the CK3 RS 232 adapter Model AA21 For help see the CK3 RS 232 Adapter AA21 Instructions P N 943 182 xxx The type of imager you are using and the type of bar code you are decoding determines the way you scan the bar code Depending on the imager model in your CK3 the CK3 supports reading 1D linear bar codes 2D images and composite and postal codes By default these bar code symbologies are enabled on the CK3 Code 39 e Code 128 GS1 128 e DataMatrix area imagers only e PDF417 if supported EAN UPC If you are using bar code labels that are encoded in a different symbology you need to enable the symbology on the CK3 Use Intermec Settings to enable and disable symbologies For help see Configuring the CK3 With Intermec Settings on page 27 The next two sections describe how to scan a bar code label with the linear imager
26. on your CK3 What happens when you press the PTT key depends on whether your CK3 is on or in suspend mode e Ifyour CK3 is on Press the PTT key to start the Note application in audio note mode Press and hold the PTT key to start the Note application in audio note mode and start recording You can record using the internal microphone or a headset microphone attached to the CK3 through the AA20 audio adapter To stop recording release the PTT button Ifyour CK3 is in suspend mode Press the PTT key to turn on CK3 e Press and hold the PTT key for about 2 seconds to turn on the CK3 and start the Note application in audio note mode e Press and hold the PTT key for more than 2 seconds to turn on the CK3 start the Note application in audio note mode and start recording You can record using the internal microphone or a headset microphone attached to the CK3 through the AA20 audio adapter To stop recording release the PTT key To order the AA20 audio adapter contact your local Intermec representative Using Your CK3 as a Two Way Radio You can also use the PTT feature with audio applications such as iTalkie or 4Talk to communicate between two or more CK3s over the 802 11b g radio network You press the PTT button to talk to another CK3 For more information go to www tabletmedia com iTalkie html or www 4pockets com CK3 Mobile Computer User s Manual 11 Chapter 1 Using the Computer Using the Touch Scr
27. other devices in the wireless network Upgrading the CK3 Using SmartSystems Foundation You can use the SmartSystems console to upgrade the operating system on your CK3 The console is part of SmartSystems Foundation and is available from the Intermec web site through the Intermec Developer Library IDL Before you can upgrade your CK3 you need e SmartSystems Foundation To download SmartSystems Foundation go to www intermec com idl and open the Device Management page e the device upgrade exe file This file is available from the Intermec web site at www intermec com Go to Support Downloads Make sure the file you select is for your language To upgrade the computer using SmartSystems Foundation Install SmartSystems Foundation on your PC and open the SmartSystems console 2 Make sure the SmartSystems console and CK3 are on the same subnet UJ Make sure your CK3 is either in a communications dock or charging dock or that power management is disabled 4 Download the device upgrade exe file to your PC ui Double click the exe file on your PC An InstallShield application starts and walks you through the process of extracting the upgrade files to the default location extracts the files The SmartSystems console requires the files to be in this location los Note Do not change the default location where InstallShield 6 From the SmartSystems console locate the device upgrade to install CK3 Mobile
28. warranties are expressly disclaimed including the implied warranties of merchantability and fitness for a particular purpose Web Support Visit the Intermec web site at www intermec com to download our current manuals in PDF To order printed versions of the Intermec manuals contact your local Intermec representative or distributor Visit the Intermec technical knowledge base Knowledge Central at www intermec com and click Support Knowledge Central to review technical information or to request technical support for your Intermec product Telephone Support In the U S A and Canada call 1 800 755 5505 Outside the U S A and Canada contact your local Intermec representative To search for your local representative from the Intermec web site click About Us gt Contact Us Service Location Support For the most current listing of service locations click Support gt Returns and Repairs gt Repair Locations For technical support in South Korea use the after service locations listed below AWOO Systems 102 1304 SK Ventium 522 Dangjung dong Gunpo si Gyeonggi do Korea South 435 776 Contact Mr Sinbum Kang Telephone 82 31 436 1191 E mail mjyun awoo co kr CK3 Mobile Computer User s Manual Before You Begin IN Information System PTD LTD 6th Floor Daegu Venture Center Bldg 95 Shinchun 3 Dong Donggu Daegu City Korea E mail jmyou idif co kr or korlim gw idif co kr Who Should Read This Manual
29. 0 ao wo lt ab AE 39 004 28 a Ce Ju 40 C J Fo Es lt lt Lind EN eS we Se S aD pam JIGS ab dard Cs ab ab uU aed Cs ab ab o ab 39939 GISlO COG Gee ec 95 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 EA E69 SC C EO 2 9 9 9 99 E39 C9 69 ED 9 ee 8 8 amp 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 5 C 4 avuAngy HO DH KM AS Za Owen BIDS BRK DN OA Nm t HO 107 CK3 Mobile Computer User s Manual Appendix C Keypads and Keystrokes Alphanumeric Characters continued Character Alphanumeric Keypad Numeric Keypad 7 7 i 8 9 9 9 Function Keys Function Alphanumeric Keypad Numeric Keypad F1 F1 T F3 F4 Fa Fa F6 5 F7 a0 F F7 F8 e s D F9 oH F10 oo D F11 go En F12 K m F13 olo F F14 e w F F15 e w Ola F16 o ORO F17 e cw F F18 9 am F19 e 8 ERO F20 e s OO F21 Ola T F22 u am F10 F23 v on fi F24 eo w OB F2 108 CK3 Mobile Computer User s Manual Special Functions Function Forward Tab Back Tab Space Backspace Shift Caps Lock Field Exit Up Arrow Down Arrow Left Arrow Right Arrow Appendix C
30. 1 5541419 5548108 5550362 5550364 5565669 5567925 5568645 5572007 5576529 5592512 5594230 5598007 5608578 5616909 5619027 5627360 5640001 5657317 5659431 5671436 5672860 5684290 5719678 5729003 5742041 5761219 5764798 5777308 5777309 5777310 5786583 5793604 5798509 5798513 5804805 5805807 5811776 5811777 5818027 5821523 5828052 5831819 5834749 5834753 5837987 5841121 5842070 5844222 5854478 5862267 5869840 5873070 5877486 5878395 5883492 5883493 5886338 5889386 5892971 5895906 5898162 5902987 5902988 5912452 5923022 5936224 5949056 5969321 5969326 5969328 5979768 5986435 5987192 5987499 5992750 6003775 6012640 6016960 6018597 6024289 6034379 6036093 6039252 6064763 6075340 6095422 6097839 6102289 6102295 6109528 6119941 6128414 6138915 6149061 6149063 6152370 6155490 6158661 6164542 6164545 6173893 6195053 6234393 6234395 6244512 6249008 6328214 6330975 6345765 6356949 6367699 6375075 6375076 6375344 6431451 6435411 6484944 6488209 6497368 6532152 6538413 6539422 6621942 6641046 6681994 6687403 6688523 6732930 6859190 6889903 6967280 7027037 7035466 7090137 7121467 Docking station or device 5052943 5195183 5317691 5331580 5544010 5644471 There may be other U S and foreign patents pending X CK3 Mobile Computer User s Manual Using the Computer This chapter introduces the CK3 Mobile Computer with Win
31. 3 appears to be connected to the network but you cannot establish a terminal emulation session with the host computer CK3 Mobile Computer User s Manual Possible Solution The host may have deactivated or lost the current terminal emulation session In a TCP IP direct connect network turn off the Keep Alive message from host to maintain the TCP session while the computer is suspended Move closer to an access point or to a different location to reestablish communications until you reconnect with the network Any data collected while out of range is transmitted over the network There may bea problem with the host computer with the connection between the Intermec Application Server and the host computer or with the connection between the access point and the host computer Check with network administrator to make sure the host is running and allowing users to login to the system 69 Chapter 4 Troubleshooting and Maintaining the CK3 Problems With Wireless Connectivity continued Problem Possible Solution The CK3appearsto There may bea problem with the connection between be connected to the the access point and the host computer Check with network but the network administrator or use your access point user s host computer is not manual receiving any information from the CK3 Problems While Configuring 802 1x Security Problem Possible Solution The CK3 indicates Make sure the CK3 IP address host IP ad
32. Beeper Volume and you hear three low beeps and nothing happens CK3 Mobile Computer User s Manual 67 Chapter 4 Troubleshooting and Maintaining the CK3 68 Problems While Configuring the CK3 continued Problem Possible Solution You scan or enter You may have scanned or entered a Scanner Model an option for the command that does not apply to the type of scanner Scanner Model that you have installed Try scanning or entering the configuration Scanner Model command again and select an option command and you for the type of device you are using hear three low beeps and nothing happens You cannot type a You may have locked a modifier key on the keypad character on the Press the necessary key sequence to unlock the key keypad or you can For help see Using the Keypad on page 7 only type uppercase or lowercase letters You press and Make sure the backlight is on nothing happens Make sure you have a charged battery that is installed correctly For help see Charging the Battery on page 4 The battery may be discharged Replace the battery with a spare charged battery or charge the battery Reset the CK3 For help see Resetting the CK3 on page 73 You insert a The microSD card may not be installed correctly microSD card and Insert the microSD card as described in Steps 2 cannot find the through 4 of Using a microSD Card on SDMMC Disk folder page 21 on the CK3 Or you The microSD card
33. C K3 Mobile Computer CK3a CK3n Intermec Technologies Corporation Worldwide Headquarters 6001 36th Ave W Everett WA 98203 U S A www intermec com The information contained herein is provided solely for the purpose of allowing customers to operate and service Intermec manufactured equipment and is not to be released reproduced or used for any other purpose without written permission of Intermec Technologies Corporation Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation 2008 by Intermec Technologies Corporation All rights reserved The word Intermec the Intermec logo Norand ArciTech Beverage Routebook CrossBar dcBrowser Duratherm EasyADC EasyCoder EasySet Fingerprint i gistics INCA under license Intellitag Intellitag Gen2 JANUS LabelShop MobileLAN Picolink Ready to Work RoutePower Sabre ScanPlus ShopScan Smart Mobile Computing SmartSystems TE 2000 Trakker Antares and Vista Powered are either trademarks or registered trademarks of Intermec Technologies Corporation There are U S and foreign patents as well as U S and foreign patents pending Wi Fi is a registered certification mark of the Wi Fi Alliance Microsoft Windows and the Windows logo are registered trademarks of Microsoft Corporation in the United States and or other countries Bluetooth is a tra
34. CK3 Mobile Computer User s Manual 160 128 9 64 32 32 64 aces 128 Appendix A Specifications 64 96 128 160 192 224 256 288 320 352 Liner hiv rper ol on ode ume end Ld m 400 320 10096 EAN 7i 110cm 240 H 43 3 I 160 80 80 160 390cm mi 153 5 440 1 mm 40 mils 0 80 160 240 320 400 480 560 640 720 800 880 EX25 Near Far Range Imager 1D Typical Reading Distances This graphic does not include the 0 24 cm 0 09 in setback for the CK3 CK3 Mobile Computer User s Manual 87 Appendix A Specifications 88 2D Symbologies Typical Reading Distances With 0 24 cm 0 09 in Setback Symbology Density Minimum Distance Maximum Distance DataMatrix 0 25 mm 10 mils 20 24 cm 7 96 in 73 76 cm 29 04 in 1 4 mm 55 mils 20 24 cm 7 96 in 339 76 cm 133 77 in 2 5 mm 100 mils 20 24 cm 7 96 in 679 76 cm 267 63 in 3 5 mm 140 mils 20 24 cm 7 96 in 789 76 cm 310 93 in 5mm 200 mils 20 24 cm 7 96 in 1199 76 cm 472 02 in Typical reading distances are measured in an office environment 200 lux as long as the bar code label fits in the reading area pP S CK3 Mobile Computer User s Manual Appendix A Specifications 32 64 96 128 160 192 224 256 288 320 352 js rabo ees ose nn Late ee Lao d hes 400 128 o25mm 10mils 220
35. EA EN EAE EEEE ERA 13 Understanding the Status LEDS eere gta pue EAEE et Med nU dures 14 CK3 Mobile Computer User s Manual iii Contents Scanning Bar COES ersa Sperra Rar ERRETRETA eye os dene vto ee eH Ee E eee 16 Scanning With the Linear Imager 0 0 0 0 EA ERLEA ATE RENEA AA e 17 Scanning With an Area Imager airis cee cee eee eens 18 Scanning With the Extended Range Area Imager 18 Scanning With the Near Far Range Area Imager 19 Improving the Performance of the Area Imager 0 0000s eee ee 19 Using a mictoSD Cates sited eU Cae Tee REI eH HR enr opr Ry NER 21 2 Connecting and Configuring the CK3 00 02 25 Connecting toa PG ors ies chr A aa A recs pada es RE CERERI EE EN cee bes eas 26 Configuring the CK3 Parameters 0 0 ccc n KENS RE enna 27 Configuring the CK3 With Intermec Settings esee 27 Configuring the CK3 Remotely With SmartSystems Foundation 28 Configuring the CK3 for Your NetWworkes creso tta raea VOEREN TEA ee 28 Configuring 802 11b g Radio Communications 0 0 020s 29 Configuring Bluetooth Communications sees 29 Connecting to a Bluetooth Scanner surse rei ereer os Eiri 31 Configuring Bluetooth Communications for Wireless Printing 32 Connecting to a Bluetooth Audio Device 00 000005 33 Configuring Ethernet Communications arin r er aA AT EAA 33 Using
36. Serial and USB Communications 0 0 00 0 eee t 34 Checking the Status of Your Wireless Connection 0000 005 34 Viewing Detailed 802 11b g Radio Connection Information 35 Contiguting Wireless Sec tity scs ER a ERE peg eka eras adweans 37 Choosing Between Funk and Microsoft Security 0 0 0 020s eee 38 Selecting a Funk Security Profile 0 0 0 39 Selecting Microsoft as Your Security Choice 00005 43 Roading Certificates ao c REM EVO UU ERE ENS C eh CHER 47 Disabling Security c iopietceet ER CERE Wea Pe ue epo es 49 3 Developing and Installing Applications 51 Developing Applications for the CK3 0 ccc eee nee 52 Installing Applications on the CK3 1 0 0 cece nen eee 53 Installing Applications Using SmartSystems Foundation 54 Installing Applications Using Microsoft ActiveSync 0 cee eee eee 54 Installing Applications Using a microSD Card 000 eee ee eee 55 Installing Applications Using the FTP Server esee 56 iv CK3 Mobile Computer User s Manual Contents Installing Applications Using Wavelink Avalanche ssessesuus 56 Freeing Up Virtual Memory for Applications 0 cece cece eee ees 57 Launching an Application Automatically 0 cece eee eens 59 Upgrading the System Software isses ee 61 Upgrading the CK3 Using a microSD C
37. This manual is for the person who is responsible for installing configuring and maintaining the CK3 Mobile Computer This manual provides you with information about the features of the CK3 including how to install configure operate maintain and troubleshoot it Before you work with the CK3 you should be familiar with your network and general networking terms such as IP address Related Documents The Intermec web site at www intermec com contains our documents as PDF files that you can download for free To download documents 1 Visit the Intermec web site at www intermec com 2 Click Support Manuals 3 In the Select a Product field choose the product whose documentation you want to download To order printed versions of the Intermec manuals contact your local Intermec representative or distributor CK3 Mobile Computer User s Manual ix Before You Begin Patent Information Product is covered by one or more of the following patents 4953113 4961043 4970379 4988852 5019699 5021642 5038024 5081343 5095197 5144119 5144121 5182441 5187355 5187356 5195183 5216233 5216550 5218191 5227614 5233172 5241488 5243602 5258606 5278487 5288985 5308966 5322991 5331136 5331580 5342210 5349678 5359185 5371858 5373458 5389770 5397885 5410141 5414251 5416463 5442167 5464972 5468947 5468950 5477044 5486689 5488575 5500516 5502297 5504367 5508599 5514858 5530619 5534684 5536924 553919
38. User s Manual 39 Chapter 2 Connecting and Configuring the CK3 40 6 For Association choose WPA or WPA2 Encryption automatically defaults to TKIP or AES respectively 7 For 8021x choose TTLS PEAP EAP FAST or TLS and press Enter 8 If you choose TTLS or PEAP a For Prompt for Credentials choose Enter credentials now Note You can use Prompt for Credentials to troubleshoot your network connection b Tap User Name enter your user name and press Enter c Tap User Password enter your password and press Enter d For Validate Server Certificate choose Yes and press Enter Note The correct date must be set on your CK3 when you enable Validate Server Certificate If you choose TLS a Loada user and root certificate on your CK3 For help see Loading a Certificate on page 47 b Enter a User Name and Subject Name c For Validate Server Certificate choose Yes and press Enter d Optional To increase your level of security enter a Server 1 Common name and a Server 2 Common name 9 Save your settings and exit Intermec Settings To configure WPA or WPA2 with Funk security 1 Make sure the communications and radio parameters on your CK3 are configured 2 Make sure Funk is selected as your security choice 3 Start Intermec Settings 4 Choose Communications gt 802 11 Radio gt Funk Security 5 Select the profile you want to configure 6 For Association choose WPA or WPA2 and press Enter CK3 Mo
39. anning bar codes 19 network communications configuring 28 connection icon illustrated 13 troubleshooting 70 non volatile Flash File Store installing applications 53 numeric keypad See keypad 0 Object Store installing applications to 53 omnidirectional scanning 18 operating system upgrading 61 version finding 67 orange key using 8 P parameters configuring 27 partnership ActiveSync establishing 26 passcode Bluetooth scanner default 31 patents list of x PC connecting to with ActiveSync 26 PEAP choosing with 802 1x Funk security 41 choosing with 802 1x Microsoft security 46 choosing with WPA Funk security 40 choosing with WPA Microsoft security 44 persistent storage manager upgrading 61 physical specifications 78 power adapter AA23 described 91 power button described 9 troubleshooting 68 printer Bluetooth connecting to 32 115 Index 116 problems troubleshooting 67 72 product support calling 66 Knowledge Central web site viii profile Funk security selecting 39 PTT Push To Talk described 10 Q quad charger AC20 described 90 R radio 802 11b g communications configuring 29 connection information viewing 35 Bluetooth communications configuring 29 turning on 30 reading distances EA20X 82 EV12 80 EX25 84 recording audio using the PTT key 11 removing the battery 5 resetting the CK3 73 root certificate importing 48 RS 232 adapter AA21 described 90 S safety i
40. ard cece eee 62 Upgrading the CK3 Using SmartSystems Foundation 0005 63 4 Troubleshooting and Maintaining the CIG 65 Calling Product Support coe oe eye ee A eee eee e ee ere ES 66 Troubleshooting Your CK3 scp ane wave re eie EE EEE ed eese be cule nd 67 Resetting the CRI nuc ed or eeepc eat ks Dre Soha eet hands 73 Warm Boo ngtheC K3 ieee ea esa nda Gu telecine ode CAFES Or E eed 73 Cold BootingtheCK3 2 3 hori eiiet ens bata pee eg et pre ei eee A 73 Clean Booting the CR3 segre whe kage RC taints gee does Cr Drs 74 Cleaning the Scanner Window and Screen 0 cece eee eee 76 A Specifications ecco cte seb EE taal din eam lane ns 77 Physical and Environmental Specifications lees eee 78 A CCOSSOLIES rores ordenes use oda alate La tU wae RIOR EDU UR eee det teda us 90 Understanding ISpyWAE soi doy Sites LN Gea ER RERUM ere es tad Hed eds 92 B Default Settings LLL 95 Default Config tatloB i seienesteie cap Rer EE URE TESDUGYG Ub pe hea pacers 96 C Keypads and Keystrokes 000s 105 Standard Characters iu nested sorta EEEa 4 aii eee ee eek weiss Pet ek a 106 l Indek a a E E S E AN ESE 111 CK3 Mobile Computer User s Manual v Contents vi CK3 Mobile Computer User s Manual Before You Begin Before You Begin This section provides you with safety information technical support information and sources for additional product information
41. bile Computer User s Manual Chapter 2 Connecting and Configuring the CK3 7 For 8021x choose None and press Enter 9 For Pre Shared Key enter the pre shared key or passphrase The pre shared key must be a value of 32 hex pairs preceded by Ox for a total of 66 characters The value must match the key value on the access point The passphrase must be from 8 to 63 characters After you enter a passphrase the CK3 internally converts it to a pre shared key This value must match the passphrase on the authenticator Save your settings and exit Intermec Settings Configuring 802 1x Security With Funk Security 1 on nu FPF u N Make sure the communications and radio parameters on your CK3 are configured Make sure Funk is selected as your security choice Start Intermec Settings Choose Communications gt 802 11 Radio gt Funk Security Select the profile you want to configure For Association choose Open and press Enter For Encryption choose WEP and press Enter For Authentication choose TTLS PEAP or TLS and press Enter If you choose TTLS or PEAP a Tap User Name enter your user name and press Enter b Tap Password prompt choose Enter password now and press Enter Note You can use Password prompt to troubleshoot your network connection c Tap User Password enter your password and press Enter d For Validate Server Certificate choose Yes and press Enter CK3 Mobile Computer User s Manual
42. ble this cab file you cannot scan or collect data on the device and you cannot use Intermec Settings Funk Wireless Intermec security supplicant that provides a wireless Security security solution with several features that are not supported by Microsoft Printer Support Provides Intermec printer driver support Intermec DHCP Provides the Intermec DHCP client application Client Bluetooth Provides the Intermec Bluetooth application support Avalanche Enabler Enables the client to the Wavelink Device Management solution Depending on the options you selected for your CK3 you may see other components available from the InstallSelect application Launching an Application Automatically There are two ways to automatically launch your application when you perform a reset on the computer Make sure your cab file places a shortcut to your application in the Windows StartUp folder Configure AutoRun exe to launch your application AutoRun exe automates operations on your CK3 You can configure AutoRun exe through the AutoRun data file AutoRun dat For compatibility with other Intermec computers you can place a copy of AutoRun exe in the same folder as your AutoRun dat file CK3 Mobile Computer User s Manual 59 Chapter 3 Developing and Installing Applications To create and install the AutoRun dat file on your computer 1 Create a folder called System on your CK3 2 On your PC open the Notepad application 3 Writ
43. c com idl To use the resource kits you need these hardware and software components Pentium desktop 400 MHz or later Windows 2000 Service Pack 2 or later or Windows XP Home Professional or Server Fornative and managed development Microsoft Visual Studio 2005 128 MB RAM 196 MB recommended e 360 MB hard drive space for minimum installation 720 MB for complete CD ROM drive compatible with multimedia desktop specification e VGA or higher resolution monitor Super VGA recommended Microsoft Mouse or compatible pointing device 52 CK3 Mobile Computer User s Manual Chapter 3 Developing and Installing Applications Installing Applications on the CK3 You can install applications on your CK3 using one of these methods e Package your application as a cabinet cab file e Send the exe file simple applications only to the CK3 Copya directory structure that contains the application supporting files DLLs images and data files Intermec recommends using cab files to install your applications The CK3 uses standard Windows Mobile cab files and can install third party cab files You can program your cab file to install your application to one of these memory locations on your CK3 Object Store or Flash File Store The Object Store is a DiskOnChip flash that looks like a disk The Flash File Store is an area of storage which is embedded in a section of the system flash memory This st
44. cate has expired or your system date is incorrect Possible Solution Make sure that the User Name and Password parameters on the CK3 match the user name and password on the authentication server You may need to configure the password on both the CK3 and the authentication server on your authentication server the user and group are allowed and the group policy is allowed to log into the server For help see the documentation that shipped with your authentication server software the IP address and secret key for the access point match the IP address and secret key on the authentication server You may need to configure the IP address and secret key on both your access point and authentication server the authentication server software is running on the server PC When you clean boot the CK3 the date and time are not saved Configure the date and time and save your changes Problems While Scanning Bar Codes Problem You press the Scan button but you cannot see a red beam of light CK3 Mobile Computer User s Manual Possible Solution You may be too far away from the bar code label Try moving closer to the bar code label and scan it again You may be scanning the bar code label straight on Change the scanning angle and try again Move within two feet of a wall to test the effective scan of the scanner For help scanning bar codes see Scanning Bar Codes on page 16 71 Chapter 4 Troubles
45. ce Core Messaging Service Settings Core Messaging Service Setting Associated Server IP Server Name Keep Alive Ping Interval Default Value BRI Scanner Default Value 2 min 1 min Disable Disable Default Value 1 min Default Value Null INTERMEC 30s CK3 Mobile Computer User s Manual C Keypads and Keystrokes 105 Appendix C Keypads and Keystrokes Standard Characters Use the following tables to learn how to enter standard and hidden characters and functions with the keypad Alphanumeric Characters Character Alphanumeric Keypad Numeric Keypad a A a0 ex b 8 0 7 c w 8 d 5 1 9 E o 3 F F a 4 g s wo 5 h H a 6 i o 0 1 j G 2 k K a 3 I t aD ras m M eo 0 n N aD o o aD n P P a P q a aD F3 r R WD F4 s s aD Fs 7 wo Fo u u CIO v v f w w aD Fo y v a0 Fi A amp 4 s a 0 106 CK3 Mobile Computer User s Manual Appendix C Keypads and Keystrokes Alphanumeric Characters cont nued Numeric Keypad Alphanumeric Keypad Character 4 5 6 1 2 w J LO 7 C Em 0 lt J 7 aD _8 J mjce 9 aD X L3 J n F2 a0 CSF a OE wo lt F CFs F6 7 CF8 ro lt s lt 5 lt s haaa ER C Pee lt S dm ES lt s ES aD lt ao a lt ao a
46. ck the green or orange key aD or aB once Press aD or OB once to unlock the key The LED turns off 8 CK3 Mobile Computer User s Manual Chapter 1 Using the Computer Capitalizing Characters You can capitalize characters individually or you can type all capital letters by enabling Caps Lock To capitalize a single character e On the alphanumeric keypad press the an key and then the 4 key to select the Shift function Press the a0 key and the character Onthe numeric keypad press the ap key and then the key to select the Shift function To enable Caps Lock e Onthealphanumeric keypad press aD then the 8 key Press a0 again to disable the Caps Lock e Onthe numeric keypad press G8 1 The Caps Lock LED lights up green to show that the CK3 is in the Caps Lock mode To disable Caps Lock Press the color modifier key again For information on how to enter specific characters with keystrokes see Appendix C Keypads and Keystrokes on page 105 Using the Power Button When you press the Power button you put the CK3 into suspend mode In this lower power mode the CK3 continues to supply power to all memory but turns off power to most hardware such as the display This power saving feature is designed to prolong battery life Configuring the Backlight Settings By default the CK3 goes into Screen Off mode when there is no activity on the computer Screen Off mode turns of
47. cons vii scan handle described 91 scanner window cleaning 76 scanners Bluetooth connecting to 31 passcode default 31 supported 16 scanning center decoding 20 omnidirectionally 18 troubleshooting 71 72 screen aligning 13 cleaning 76 icons described 13 specifications 78 touch described 12 troubleshooting 69 SD card See microSD card SDMMC Disk folder creating with microSD card 53 troubleshooting 68 security choosing between Microsoft and Funk 38 configuring 37 46 Funk 39 43 Microsoft 43 46 disabling 49 Funk selecting a profile 39 loading certificates 47 serial communications using 34 settings configuring remotely with SmartSystems Foundation 28 with Intermec Settings 27 default 96 104 single dock AD20 described 90 SmartSystems Foundation configuring CK3 remotely 28 Platform Bundle finding version 67 upgrading with microSD card 62 upgrading the CK3 63 using to install applications 54 snap on adapter AA20 audio adapter described 90 AA21 RS 232 adapter described 90 AA23 power adapter described 91 software for developing applications 52 version finding 67 speaker adjusting the volume 10 CK3 Mobile Computer User s Manual specifications physical and environmental 78 status LEDs battery described 6 described 15 illustrated 14 storage card folder microSD card 53 storage increasing with microSD card 21 support contacting Intermec viii suspend mode described 9 symbologies Se
48. d button Or 1 Tap Start gt File Explorer File Explorer a 4 9 19 X E My Documents Name v 8 8 08 8 48K 8 8 08 1 96K 2 Tap the arrow next to My Documents and select My Device CK3 Mobile Computer User s Manual 35 Chapter 2 Connecting and Configuring the CK3 3 Tap the Windows folder and scroll down to find ISpyWiFi 5 20 08 3 29 08 lipsecvpnapp 3 29 08 lipsecvpnpm 3 29 08 ipsecvpnres d 3 29 08 t iqdbsett 6 1 05 IQueue 7 25 08 j IQueueSchem 5 13 08 a IQueueSchema 6 6 08 amp IQueueSchem 5 14 08 IQueueSchem 6 11 07 ISpywWifi 7 24 08 AP Status Channel ESSID BSSID Config Association Encrypt Power Antenna RF TX Power RSSI Link dhcp v1 2 4 iy sc seo Fro rei ov amp To add an ISpyWiFi shortcut to the CK3 Programs folder 1 Tap and hold your stylus on the ISpyWiFi executable until the pop up menu appears 2 Select Copy from the pop up menu 3 Navigate to the Windows Start Menu Programs folder 4 Tap and hold the stylus in the empty area at the bottom of the screen until the pop up menu appears 36 CK3 Mobile Computer User s Manual Chapter 2 Connecting and Configuring the CK3 5 Select Paste Shortcut File Explorer Ped 4 10 30 X E Programs Name v Eg avalanche 6 1 05 Calculator 12 31 99 10B cerdisp 4 19 01 15 3K Q File Explorer 12 31 99 14B
49. d you remove the v battery pack the CK3 goes into Suspend mode For replacement batteries contact your Intermec representative Charging the Battery Make sure you fully charge the AB17 or AB18 battery before you use your CK3 You can charge the battery before or after you install it in the CK3 A fully discharged battery charges in approximately 4 AB17 to 7 AB18 hours To charge the battery Insert the battery into the battery bay of the AD20 single dock or insert up to four batteries into the AC20 quad battery charger Or Install the battery in the CK3 and insert the CK3 into the AD20 single dock AD21 ethernet multidock AD22 charge only multidock or AV10 vehicle dock Use the next table to understand how long it takes to charge your batteries in each of the CK3 charger or dock accessories Charging Times for CK3 Batteries CK3 Charging Accessory AB17 Charging Time AB18 Charging Time AC20 quad battery charger up to 4 hours up to 6 hours AD20 single dock up to 4 hours up to 6 to 7 hours AD21 ethernet multidock up to 4 hours up to 7 hours AD22 charge only multidock up to 4 hours up to 7 hours AV10 vehicle dock up to 4 hours up to 7 hours Removing and Installing the Battery To maximize the time allowed to replace the main battery pack put the CK3 in suspend mode before removing the battery pack 4 CK3 Mobile Computer User s Manual Chapter 1 Using the Computer To remove and install the battery 1 Pres
50. demark of Bluetooth SIG Inc U S A This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit www openssl org This product includes cryptographic software written by Eric Young EAY cryptsoft com This product uses Regex Index software during its operational phases The owner of Regex has granted use of the software to anyone provided such use is accompanied by the following copyright and permission notice Regex Index Version 3 31 16th Dec 2001 Copyright O 1998 2001 Dr John Maddock Permission to use copy modify distribute and sell this software and its documentation for any purpose is hereby granted without fee provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation Dr John Maddock makes no representations about the suitability of this software for any purpose It is provided as is without express or implied warranty iTalkie is a trademark of TABLET media Inc fi CK3 Mobile Computer User s Manual Contents Contents Before You Begin tet aet EE b RR vii Safety Informations sci sek iltit etr eggs QR CEs ey AXE de hte eee aes vii Global Services and Support sss eee vii Warranty Information lisse n vii Web Supports Lo estere LUV UNTELE PE Oe t viii Telephone S ppoft cours ever en rre E aE A PAER TEVE viii Service Location SUPPOrt 0
51. des 18 environmental specifications 78 errors finding and solving 67 72 Ethernet communications configuring 33 EV12 reading distances 80 scanning bar codes 17 EX25 performance improving 19 reading distances 84 extended range area imager performance improving 19 reading distances 82 scanning bar codes 18 113 Index 114 F features of the CK3 2 Flash File Store installing applications to 53 FTP server managing 56 using to install applications 56 Funk security choosing 38 configuring 802 1x 41 LEAP 42 WEP 42 WPA 40 WPA2 40 WPA2 802 1x 39 WPA 802 1x 39 described 38 selecting a profile 39 G green key using 8 H handle scan described 91 hardware for developing applications 52 hidden characters typing 109 holder vehicle described 91 for CK3 with IP30 described 91 holster described 91 l IAS server certificate importing 48 iConnect FTP server enabling 56 icon illustrated 13 wireless connection checking status 34 icons battery described 6 screen described 13 IDL Intermec Developer Library developing applications 52 imager area center decoding 20 extended range reading distances 82 near far range reading distances 84 performance improving 19 predefined modes 20 imager linear reading distances 80 scanning bar codes 17 installing the battery 5 InstallSelect software components described 59 using to free up memory 57 Intermec contact information ii product sup
52. dows Mobile 6 1 and contains these topics Introducing the CK3 Mobile Computer Using the Battery Using the Keypad Understanding the Audio Features Using the Touch Screen Understanding the Status LEDs Scanning Bar Codes Using a microSD Card Chapter 1 Using the Computer Introducing the CK3 Mobile Computer The Intermec CK3 Mobile Computer is an ergonomically designed mobile computer built on the Microsoft Windows Mobile 6 1 operating system The CK3 is lightweight easy to use and runs most software developed for the Windows Mobile platform including standalone client server and browser based applications Tethered stylus Docking connector CK3 Mobile Computer 8 The CK3 Mobile Computer with an IEEE 802 11b g radio installed ig is Wi Fi certified for interoperability with other 802 11b g CERTIFIED wireless LAN devices The CK3 is available with the following features e 802 11 b g and Bluetooth radio standard Note The radio also supports the 802 11d standard The 802 11d log standard adds the requirements and definitions for 802 11 WLAN equipment to operate in markets not served by the current standard For 802 11d support you need to order the 802 11d version of the CK3 For help contact your local Intermec representative 2 CK3 Mobile Computer User s Manual Chapter 1 Using the Computer 128 MB DRAM 64 MB Flash e 512 MB embedded SD Mass Storage Card e Alphanumeric or numeric keypad I
53. dress subnet that it is mask default router are configured for the network authenticated but it does not communicate with the host The CK3 does not The CK3 may not be communicating with the appear to be access point Make sure the CK3 network name authenticating anda matches the access point network name SSID network connection e The 802 1x security network may not be active icon does not appear Make sure the server software is properly loaded on the toolbar and configured on the server PC See server software documentation for help A network The CK3 may not be communicating with the connection icon intended access point Make sure the CK3 network appears in the name matches the access point network name toolbar but chen Default network name is INTERMEC disappears e The access point may not be communicating with the server Ensure the access point is turned on properly configured and has 802 1x security enabled You are setting up When you change the SSID the WEP key values are multiple access not saved Configure the WEP key values and save points ina network your changes with different SSIDs and the connection fails 70 CK3 Mobile Computer User s Manual Chapter 4 Troubleshooting and Maintaining the CK3 Problems While Configuring 802 1x Security continued Problem The CK3 indicates it is not authenticated You clean boot the CK3 and this message appears The server certifi
54. e over the weekend install the charged battery or attach the CK3 to a power source If you are storing the CK3 for longer remove and charge the battery then store both the battery and che CK3 in a cool location If the battery in storage is not used in several months you should recharge the battery to keep it at its performance peak Chapter 1 Using the Computer Battery Conservation Tips continued When You Want To Do This to Save Battery Power Store the battery outside the Store the batteries in a charger CK3 Checking the Battery Status The easiest way to check the status of your battery is to look at the battery icon on the status bar of your CK3 Battery Icon Status Icon Status ii Battery is fully charged Ti Battery has a medium charge You should be able to work for several more hours before changing batteries cu Battery is low You need to replace the battery soon ct Battery is critically low You need to replace the battery now cp Battery is charging The Battery Status LED below your CK3 display indicates the charging status of your battery Understanding the Battery Status LED LED State Description Steady green when the CK3is The battery is more than 95 charged connected to external power Blinking red The battery is low CK3 goes into Suspend mode Charge or replace the battery Steady red when the CK3 is The battery is charging connected to external power Steady red when t
55. e you can choose Funk security if you use los Note Your security choice does not depend on your authentication Microsoft Active Directory to issue certificates Choosing Between Funk and Microsoft Security The CK3 supports both Funk and Microsoft security The option you choose depends on your network security needs Understanding Microsoft and Funk Security Security Choice Description Microsoft Microsoft security dynamically selects wireless networks based on your preferences If you are primarily using the CK3 to connect to WiFi hotspots you may want to use Microsoft security To use Microsoft security you need to select it as your security choice For help see Selecting Microsoft as Your Security Choice on page 43 Funk default Funk security offers features that are similar to Microsoft security but Funk also offers these features e CCX v2 0 compliance Support for LEAP and TTLS Configuration of up to four profiles If you are using the CK3 in a static environment that requires a high level of security you should use Funk security To use Funk security you need to select a profile For help see the next section Selecting a Funk Security Profile 38 CK3 Mobile Computer User s Manual Chapter 2 Connecting and Configuring the CK3 Selecting a Funk Security Profile You can define up to four profiles for Funk security Different profiles let your CK3 communicate in different networks without havi
56. e bar code symbologies T technical support viii TLS choosing with 802 1x Microsoft security 45 choosing with WPA Funk security 40 42 choosing with WPA Microsoft security 44 touch screen See screen troubleshooting problems 67 72 TTLS choosing with 802 1x Funk security 41 choosing with WPA Funk security 40 U uninstalling the battery 5 upgrade files downloading 61 upgrading operating system 61 persistant storage manager 61 using microSD card 62 using SmartSystems console 63 USB communications using 34 V vehicle battery adapter AE33 described 90 vehicle dock AV10 described 90 vehicle holder CK3 Mobile Computer User s Manual Index described 91 for CK3 with IP30 described 91 virtual memory freeing up 57 volume adjusting 10 icon illustrated 13 Ww warm booting described 73 warranty information vii Wavelink Avalanche Avalanche Enabler installing 56 password 57 using to install applications 56 WEP security configuring Funk 42 configuring Microsoft 46 WiFi communications configuring 29 supported 2 will not boot from microSD card 68 window scanner cleaning 76 wireless audio device connecting to 33 connection check status with iConnect 34 printer connecting to 32 scanner connecting to 31 security configuring 37 Wireless Scanning Wizard connecting to a scanner 31 WPA security configuring Funk 40 configuring with Microsoft 44 WPA2 security configuring with Funk 40 WPA2 802 1
57. e commands for AutoRun dat using the supported AutoRun script commandis For help see the next table 4 Save the Notepad file as AutoRun dat 5 Copy the AutoRun dat file to the System folder on your CK3 During every boot the system scans for AutoRun dat in the System folder AutoRun supports the following script commands in AutoRun dat AutoRun Script Commands Command Description EXEC Launches a specified program and waits for it to finish up to 10 minutes CALL Processes a specified file of commands and returns CHAIN Processes a specified file of commands and does not return RUN Loads and runs a specified program LOAD Loads and runs a specified program AutoRun handles quoted file names for the first parameter which allows you to specify path names or file names that contain white spaces AutoRun only supports one set of quotes per command 60 CK3 Mobile Computer User s Manual Chapter 3 Developing and Installing Applications Uperading the System Software When you upgrade your computer you are updating the operating system OS and the SmartSystems Platform Bundle SSPB files The SSPB files are stored on the DiskOnChip and deliver Intermec Value Add IVA functionality such as data collection configuration the Intermec wireless security suite and SmartSystems Foundation As new features are added to these components you can upgrade your SSPB files without needing to upgrade the operating system Alterna
58. e to remotely configure all of your CK3 computers To open Intermec Settings from the SmartSystems console 1 In the SmartSystems console right click a CK3 2 Select Intermec Settings For more information about SmartSystems Foundation go to the Intermec web site at www intermec com SmartSystems Configuring the CK3 for Your Network 28 The CK3 is a versatile mobile computer that you can easily add to your wireless or wired data collection network You can connect your CK3 using e 802 11b g radio communications e Bluetooth communications CK3 Mobile Computer User s Manual Chapter 2 Connecting and Configuring the CK3 Ethernet communications e USB and serial communications Configuring 802 11b g Radio Communications Make sure all components with antennas are at least 30 cm 1 ft apart when power is applied Failure to comply could result in equipment damage Caution qup S Your CK3 has an 802 11b g radio to transfer data using wireless communications This section assumes that your wireless network is set up including your access points To configure 802 11b g radio parameters 1 Tap Start gt Settings gt the Systems tab gt Intermec Settings 2 Tap Communications gt 802 11 Radio gt Funk Security gt Profile gt SSID 3 Enter your SSID network name 4 Ifyou are not using DHCP tap IP Settings and configure your network settings 5 Make sure that your CK3 is talking to the network a
59. e with the access point MARK A keypress of bar code scan input used to mark the recorded RSSI file as set up under the CONF page CK3 Mobile Computer User s Manual 93 Appendix A Specifications Understanding the ISpyWiFi Tabs continued Tab Conf 94 Description Graph The graph show a running history of RSSI values captured by ISpyWiFi The vertical axis is displayed in dBm and can be scaled or shifted by tapping the min or max value The horizontal axis displays simple time in milliseconds with 0 being current and minus values being in the past The color change of the vertical bar indicates a change in access point associations Tapping the graph allows for additional configuration details to be modified Use this page to configure the capture options for the RSSI page WiFi NIC RSSI History Log to File Log File Sample Period Display Sample Indicates the driver currently being used for RSSI capture Controls how and where the RSSI capture will be stored Starts logging of RSSI capture to file File name and location to be used for logging the captured RSSI data The time in milliseconds between RSSI captures samples taken by the radio Setting this time below 1000 milliseconds 1 second will burden the radio and impact regular data communications Number of samples to be displayed on the RSSI page graph CK3 Mobile Computer User s Manual Default Settings 95 Appendix B Default Setting
60. eate it You can find most of the information listed above in Intermec Settings Consult your application developer for information on your custom application To find your configuration number 66 Look at the CN field of the configuration label on the back of your CK3 CK3 Mobile Computer User s Manual Chapter 4 Troubleshooting and Maintaining the CK3 To find your operating system version 1 Tap Start gt Internet Explorer 2 Tap the Intermec logo The Intermec page appears and displays the version of the operating system and the SmartSystems Platform Bundle SSPB loaded on your CK3 Internet Explorer 4 29 30 X STAs vie Microsoft Internet Explorer Mobile Welcome Tap below to visit these sites or here to learn about connecting to the Internet fatermec Favorites zs Menu Troubleshooting Your CK3 Use this section to troubleshoot some common problems you may experience with your CK3 save the computer data and configuration Intermec is responsible only for ensuring that the hardware matches the original configuration when repairing or replacing the computer los Note If you send the CK3 in for service it is your responsibility to Problems While Configuring the CK3 Problem Possible Solution You scan a If you are working in Intermec Settings you cannot configuration scan configuration commands Exit the application command suchas to scan configuration commands
61. eaved 2 of 5 e ChinaPost Japan Post e CanadaPost Matrix 2 of 5 Codabar e Maxicode e Codablock A Micro PDFA17 e Codablock F e MSI e Code 11 PDF417 Code 39 Planet Code 93 Plessey e Code 128 GS1 128 e Postnet e DataMatrix QRCode Dutch Post Standard 2 of 5 e EAN UPC e Telepen e EAN UCC Composite e TLC 39 e GS1 DataBar Expanded These symbologies are only available if your CK3 has an extended range area imager or a near far range area imager CK3 Mobile Computer User s Manual 79 Appendix A Specifications 80 EV12 Linear Imager Reading Distances Minimum Reading Distances With 0 12 cm 0 05 in Setback Symbology Density Minimum Distance Maximum Distance Code 39 0 15 mm 6 mils 9 6 cm 3 8 in 17 9 cm 7 1 in 0 25 mm 10 mils 7 1 cm 2 9 in 20 9 cm 8 3 in 0 5 mm 20 mils 6 1 cm 2 5 in 26 9 cm 10 6 in 1 mm 40 mils 8 1 cm 3 2 in 33 9 cm 13 4 in EAN UPC 0 33 mm 13 mils 6 1 cm 2 5 in 22 9 cm 9 1 in Minimum reading distances are measured in the dark 0 lux ETE DIST SERIES HESS DEESGE TE Teri EEG ia 0 5 10 15 20 25 30 35 40 EV12 Linear Imager Minimum Reading Distances This graphic does not include the 0 12 cm 0 05 in setback for the CK3 CK3 Mobile Computer User s Manual Appendix A Specifications Typical Reading Distances With 0 12 cm 0 05 in Setback Symbology Density Minimum Distance Maximum Distance Code 39 0 15 mm 6 m
62. een The CK3 has a 240 x 320 pixel color touch screen display The Windows Mobile 6 1 start screen has three distinct areas the navigation bar today screen and command bar Start ae d ce Thursday 4 05 bons August 07 2008 Navigation bar Getting Started Tap here to iner information B screen Command bar Em Gp a e Calendar Contacts Windows Mobile amp 1 Start Screen Using the Stylus Your computer has a stylus for selecting items and entering information on the touch screen Functions You Can Perform With the Stylus Action Description Tap Touch the screen once with the stylus to select options open or close applications or launch menus from the Command bar Drag Hold the stylus on the screen and drag across the screen to select text and images Tap and hold Tap and hold the stylus on an item to see a menu of actions available for that item On the pop up menu that appears tap the action you want to perform CK3 Mobile Computer User s Manual Chapter 1 Using the Computer Understanding the Screen Icons Use the screen icons on the navigation bar and the command bar to see the network connection status and other system information For information about the battery icons see Checking the Battery Status on page 6 Some standard Microsoft icons are included in this table Screen Icons Icon x D Description The volume is turned off To turn the volume back on tap
63. er of computers The easiest way to manage the FTP server is to enable the FTP menu within iConnect To enable the FTP menu Create this DWORD registry key and set it to a value of 1 HKEY CURRENT _USER Software iConnect2 IConnect Settings ShowFTPMenu The iFTP menu is available the next time your start iConnect To manage the state of the FTP server Modify these existing registry keys HKEY CURRENT_USER Software iConnect2 IConnect Settings FtpAutoStart HKEY CURRENT _USER Software iConnect2 IConnect Settings FtpHeartbeat Where 1 enable and 0 disable Installing Applications Using Wavelink Avalanche 56 You can use the Wavelink Avalanche device management system to install applications on all of your wireless CK3 computers To use Wavelink Avalanche you need to install the Avalanche Enabler on your CK3 To install the Avalanche Enabler on your CK3 1 Tap Start gt File Explorer gt Windows gt InstallSelect The InstallSelect utility starts 2 Make sure that Avalanche Enabler is selected 3 Tap Apply You CK3 clean boots and Avalanche Enabler is installed CK3 Mobile Computer User s Manual Chapter 3 Developing and Installing Applications Each time the Avalanche Enabler is activated typically on a reset the CK3 attempts to connect to the Avalanche Agent When the CK3 connects to the agent the agent determines whether an update is available and immediately starts the software upgrade file transfer
64. f the backlight and display Press a key or tap the screen to resume activity CK3 Mobile Computer User s Manual g Chapter 1 Using the Computer To configure the backlight 1 Tap Start gt Settings gt the System tab gt the Backlight icon gt the Battery Power tab 2 With Turn off backlight if device is not used for checked select the timeout value 10 seconds 30 seconds or 1 to 5 minutes You can also use Intermec Settings to configure the backlight settings Understanding the Audio Features The CK3 has a speaker a microphone and multiple software tools for configuring the volume of sounds Adjusting the Volume of the Speaker You can adjust the computer volume for your needs and your environment The volume includes sounds you hear when you tap the screen or scan bar codes with a scanner You can set the volume to off very low low medium high and very high default To adjust the volume of the speaker with the Volume icon 1 Tap the Volume f icon at the top of the screen 2 Use your stylus to adjust the volume slider You can also use Intermec Settings to adjust the volume Using the Push To Talk PTT Feature You can use the PTT feature to record audio on your CK3 useyour CK3 as a two way radio 10 CK3 Mobile Computer User s Manual Chapter 1 Using the Computer Recording Audio on Your CK3 You can use the PTT key in the upper right corner of the keypad to automatically record audio
65. g 5 status LED 6 battery pack adapter IP30 and SR61 described 91 Bluetooth audio device connecting to 33 printer connecting to 32 scanner connecting to 31 passcode default 31 Bluetooth Audio applet described 33 Bluetooth radio communications configuring 29 turning on 30 booting clean 74 cold 73 troubleshooting 71 warm 73 C cab files using to install applications 53 calibrating screen 13 calling product support 66 capitalizing characters 9 caps lock enabling and disabling 9 center decoding scanning bar codes 20 certificates IAS server importing from 48 loading 47 root importing 48 characters capitalizing 9 entering with keystrokes 106 109 charging the battery 4 cigarette lighter adapter See vehicle battery adapter CK3 features 2 clean booting described 74 troubleshooting 71 CK3 Mobile Computer User s Manual Index cold booting described 73 color coded keys using 8 communications 802 11b g configuring 29 Bluetooth configuring 29 Ethernet configuring 33 serial using 34 USB using 34 configuration default settings 96 104 number finding 66 configuring backlight settings 9 network communications 28 parameters 27 remotely with SmartSystems Foundation 28 settings 27 connecting to a PC 26 contacting Intermec by phone viii D default bar code symbologies 16 configuration 96 104 developing applications 52 E EA20X performance improving 19 reading distances 82 scanning bar co
66. gger CK3 Mobile Computer User s Manual Appendix B Default Settings Default Value Disable Enable UPC A UPC E EAN 8 EAN 13 Disable Disable Disable Disable Disable Disable Disable Disable Disable Disable Enable Disable Disable Disable Disable Disable Disable Disable Default Value None disabled None disabled Disable Default Value Enable 97 Appendix B Default Settings Scanner Settings continued Scanner Setting Turn Off After Good Read Trigger mode area imagers only Imager Settings Imager Setting Predefined Modes Sticky Aimer LED duration Signature Image Capture Decode Security Settings Decode Security Setting Consecutive Data Validation Identical Consecutive Timeout Different Consecutive Timeout Center Decoding Center Decoding Tolerance Virtual Wedge Settings Virtual Wedge Setting Virtual Wedge Grid RFID RFID Settings RFID Setting Enable RFID Service Default Value Enable One shot Level Default Value 1D and 2D Standard 0 disabled Disable Default Value 0 300 ms 0 Disable Disable Default Value Enable Null Default Value Enable CK3 Mobile Computer User s Manual Appendix B Default Settings Application Connection Settings Application Connection Setting Default Value Allow External BRI Connections Enable BRI TCP Port 2189 Enable Logging Disable Reader 1 Settings Reader 1 Setting Enable Reade
67. he CK3 isnot The software is not working properly connected to external power 5 CK3 Mobile Computer User s Manual Chapter 1 Using the Computer Understanding the Battery Status LED continued LED State Description Steady amber The battery is missing or is unable to charge because the temperature is outside of the charging range Off The CK3 is not on external power and the battery is operating normally Using the Keypad Use the following sections to understand how to use the keypad For information on remapping the keypad you can download the Device IDL Resource Kit from the Intermec web site at www intermec com idl The CK3 comes with an alphanumeric keypad or a numeric keypad C30 CO DE3O C2 ag de 5 AP 5 amp C7 es 9 cu ES a a C Fs d c aK 3 Fe Te ean S 3f z 0 9 7 fe ee C3 2 08 CA a oo Ge Co ee e a 1 2 e amp 9 8 9 9 amp euim u 9 8 9 O 9 amp C02 C3 9 5 9 8 0 9 C2 m m c 8 0 W W 6 6 8 8 9 I NES 85 63 77 DNE 8 oe a CK3 Alphanumeric Keypad CK3 Numeric Keypad The full alphabetic keypad is designed for applications that require primary input of alphabetic data This keypad also provides special characters numbers symbols and functions by pressing colo
68. help see the procedure in Configuring Bluetooth Communications on page 29 createan application that opens the wireless printing COM port on your CK3 For help see the Bluetooth Resource Kit part of the Intermec Developer Library IDL available from the Intermec web site at www intermec com idl select the current wireless printer on the CK3 For help see the next procedure To select the current wireless printer 1 Select Start gt Settings gt the System tab gt Wireless Printing 72 Wireless Printing Png 10 03 Current Printer lone set Set Different Printer 1 i E 2 Tap Search to find a printer or tap Manual to enter a device address Follow the onscreen instructions to select the current wireless printer 3 Optional Tap Print Test Page The printer prints out the test page Note You can also print wirelessly using Microsoft APIs with Bluetooth extensions for Winsock and Bluetooth virtual COM ports For help see the IDL available from the Intermec web site at www intermec com idl CK3 Mobile Computer User s Manual Chapter 2 Connecting and Configuring the CK3 Connecting to a Bluetooth Audio Device Use the Bluetooth Audio applet to discover activate and connect to Bluetooth audio devices such as a Bluetooth headset To connect to a Bluetooth audio device 1 Select Start gt Settings gt the System tab gt Bluetooth Audio The Bluetooth Audio screen appears
69. hese accessories and how to order them see Accessories on page 90 Checking the Status of Your Wireless Connection 34 After you configure your wireless settings you can use iConnect to check the status of your connection You can also use iConnect to configure the network settings and test the connection of your CK3 against the network To check the status of your wireless connection 1 Tap the iConnect icon BS in the lower right corner of the Today screen 2 From the iConnect menu select Status Wireless The Wireless Status screen appears and checks the connection To configure the network settings From the iConnect menu tap Tools gt Wireless Settings To test the connection of your CK3 against your network e From the iConnect menu select Tools gt Ping Test CK3 Mobile Computer User s Manual Chapter 2 Connecting and Configuring the CK3 Viewing Detailed 802 11b g Radio Connection Information Use the ISpyWiFi utility to view detailed information for your 802 11 radio connection You can also use ISpyWiFi to scan for access points in your network and ping for detailed information You start the ISpyWiFi utility using the iConnect icon or File Explorer With File Explorer you can also create a shortcut to start the utility from the CK3 desktop To start the ISpyWiFi utility Tap the iConnect icon BS in the lower right corner of the Today screen and select Status gt Wireless gt the Advance
70. hooting and Maintaining the CK3 Problems While Scanning Bar Codes continued Problem Possible Solution The input device Set the Scanner Model command to the specific attached to the CK3 attached input device Check enabled bar code does not work well symbologies and enable only the symbologies being or read bar code used labels very quickly When you release If the CK3 is configured to use continuous edge Scan button the triggering the Good Read LED stays on Good Read LED If che CK3 is configured to use level triggering there does not turn off may be a problem Press the Scan button or pull the trigger again without scanning a bar code label If che LED is still on contact your local Intermec representative The scanner doesnot Aim the scanning beam so that it crosses the entire read the bar code bar code label in one pass Try changing the scan label angle Check the quality of the bar code label Scan a bar code label that you know scans well Compare the two bar code labels to see if the bar code quality is too low You may need to replace the label that you cannot scan Make sure the bar code symbology is enabled For help see Configuring the CK3 With Intermec Settings on page 27 Make sure the application is accepting input by scanning a bar code You may need to type this information instead Thescanner does not The scanner window may be dirty Clean the window read the bar code with a solution of
71. ical Dimensions Length 21 69 cm 8 54 in Width at widest part 8 36 cm 3 29 in Height at tallest part 4 67 cm 1 84 in CK3 Weight Scan Engine Option With AB17 With AB18 With EV12 14 41 oz 16 32 oz With EA20X 14 74 oz 16 66 oz With EX25 15 73 oz 17 64 oz Power and Electrical Specifications Operating Rechargeable lithium ion battery Backup Supercap supplies 10 minutes of bridge time while replacing the main battery Electrical rating 4 4 V 2A 4 7 V 1 5A Temperature and Humidity Specifications Operating temperature 10 C to 50 C 14 F to 122 F Storage temperature 20 C to 70 C 4 F to 158 F Charging temperature 0 C to 45 C 32 F to 113 F Relative humidity operating 0 to 95 non condensing Environmental rating IPS4 Screen Specifications 240 RGB x 320 pixels e 89cm 3 52 in diagonal square active area 14 VGA LED backlight with 5 levels of brightness LCD capable of both portrait and landscape operation CK3 Mobile Computer User s Manual Appendix A Specifications Keypad Options Alphanumeric and function keypad available with programmable international 3270 TE 5250 TE and VT ANSI TE overlays Large numeric and function keypad available with programmable international 3270 TE 5250 TE and VT ANSI TE overlays Bar Code Symbologies Australian Post GS1 DataBar Limited e Aztec e GS1 DataBar Omnidirectional BPO British Post 4 state Interl
72. ils 9 1 cm 3 6 in 19 9 cm 7 9 in 0 25 mm 10 mils 6 1 cm 2 5 in 24 9 cm 9 8 in 0 5mm 20 mils 5 1 cm 2 1 in 34 9 cm 13 8 in 1 mm 40 mils 7 1 cm 2 9 in 50 9 cm 20 1 in EAN UPC 0 33 mm 13 mils 5 1 cm 2 1 in 27 9 cm 11 0 in Typical reading distances are measured in an office environment 200 lux Minimum distance depends on bar code width and scan angle 4 12 20 28 36 d Ll Ig Ll Ig Ll i Ld 165 1 40 14 127 I 30 jj PRESE EAN UPC 10096 3 I 20 e 4 I 10 o i 6 4 I 10 6 H 125 mm 5 mils g i I 20 10 0 25 mm 10 mils 12 0 5 mm 20 mils m 99 14 1 mm 40 mils n E RN cC uL MEE I qc UC CM MEE L_ 40 EU RH EO PEE D SEP TRIER EUER ERU 2 cm 0 10 20 30 40 50 60 70 80 90 EV12 Linear Imager Typical Reading Distances This graphic does not include the 0 12 cm 0 05 in setback for the CK3 CK3 Mobile Computer User s Manual 81 Appendix A Specifications 82 EA20X Extended Range Area Imager Minimum Reading Distances Minimum Reading Distances With 0 2 cm 0 08 in Setback Symbology Code 39 EAN UPC 10096 Data Matrix PDF417 Density 0 15 mm 6 mils 0 20 mm 8mils 0 25 mm 10 mils 0 50 mm 20 mils 1 00 mm 40 mils 0 33 mm 13 mils 0 18 mm 7 mils 0 25 mm 10 mils 0 38 mm 15 mils 0 17 mm 6 6 mils 0 25 mm 10 mils 0 38 mm 15 mils Minimum Distance Maximum D
73. ings Choose Communications gt 802 11 Radio gt Funk Security Select the profile you want to configure CK3 Mobile Computer User s Manual Chapter 2 Connecting and Configuring the CK3 For Association choose Open and press Enter For Encryption choose WEP and press Enter For 8021x choose None won Oi Define a value for the keys you want to use You can define up to four keys Key 1 through Key 4 Enter an ASCII key or a hex key that is either 5 bytes or 13 bytes long depending on the capability of the radio Set a 5 byte value for 64 bit WEP or a 13 byte value for 128 bit WEP Hex keys must be preceded by Ox and contain 5 or 13 hex pairs 10 For Transmit key choose the key you want to use for transmitting data 11 Save your settings and exit Intermec Settings Selecting Microsoft as Your Security Choice The default security setting is Funk If you want to use Microsoft security you need to select it as your security choice After you select Microsoft as your security choice you will be prompted to save your settings and reset your CK3 for your change to take effect With Microsoft as your security choice you can configure e WPA e 802 1x Static WEP To select Microsoft security as your security choice 1 Select Start gt Settings gt the System tab gt Intermec Settings The Intermec Settings application appears 2 Select Communications gt 802 11 Radio gt Security Choice 3 From the Security Ch
74. istance 16 2 cm 6 4 in 12 2 cm 4 8 in 9 2 cm 3 6 in 10 2 cm 4 0 in 15 2 cm 6 1 in 9 2 cm 3 6 in 17 2 cm 6 8 in 15 2 cm 6 1 in 10 2 cm 4 0 in 15 2 cm 6 1 in 10 2 cm 3 9 in 11 2 cm 4 4 in 21 8 cm 8 6 in 30 8 cm 12 1 in 40 8 cm 16 0 in 70 8 cm 27 9 in 99 8 cm 99 7 in 47 8 cm 18 8 in 19 8 cm 7 8 in 28 8 cm 11 3 in 44 8 cm 17 6 in 21 8 cm 8 6 in 32 8 cm 12 9 in 49 8 cm 19 6 in Minimum reading distances are measured in the dark 0 lux CK3 Mobile Computer User s Manual Appendix A Specifications o 4 g 12 16 20 24 28 32 36 10 8 I 20 5 PDF417 10 mils oa Data Matrix 10 mils 0 15mm 6 mils a m L 10 Bl 15 0 25 mm 10 mils 9 20 10 i L 25 EA20X Extended Range Area Imager Minimum Reading Distances This graphic does not include the 0 2 cm 0 08 in setback for the CK3 CK3 Mobile Computer User s Manual 83 Appendix A Specifications 84 EX25 Near Far Range Area Imager Reading Distances 1D Symbologies Minimum Reading Distances With 0 24 cm 0 09 in Setback Symbology Density Minimum Distance Maximum Distance Code 39 0 1 mm 3 8 mils 18 24 cm 7 18in 31 76 cm 12 51 in 0 25 mm 10 mils 18 24 cm 7 18 in 68 76 cm 27 07 in 0 5 mm 20 mils 19 24 cm 7 57 in 109 76 cm 43 22 in 1 mm 40 mils 40 24 cm 15 84 in 219 76 cm 86 52 in 1 8 mm 51 mils 100 24 cm 39
75. m the Microsoft web site To establish an ActiveSync partnership between your CK3 and PC you need to physically connect your CK3 to your PC using these accessories e AD20 single dock USB to mini USB cable To establish an ActiveSync partnership 1 Download ActiveSync from the Microsoft web site and install ActiveSync on your PC When installation is complete the Get Connected dialog box appears Get Connected x Get Connected To connect your device to this PC 1 Connect the cable to the PC 2 Turn on the device 3 Connect the device to the cable ActiveSync should automatically detect your device If your device is not automatically detected click Next If you are using infrared IR or Bluetooth click Help Back Cancel Help 2 Follow the onscreen instructions to establish a partnership When the partnership is established the Microsoft ActiveSync screen appears on your PC 26 CK3 Mobile Computer User s Manual Chapter 2 Connecting and Configuring the CK3 Microsoft ActiveSync INN 215i xl File View Tools Help O sync Sched faz Explore IntermecCK3 G j Connected 4 Synchronized Information Type Status Configuring the CK3 Parameters You can configure many parameters on the CK3 such as the bar code symbologies it decodes or the network settings These characteristics are controlled by configuration parameters The values you set for
76. mager If you experience problems scanning a bar code with the 2D imager try these possible solutions Keep your hand as steady as possible while scanning a label Position the imager as close to the bar code as possible while still being able to capture the entire bar code Enable only the bar codes that you need to use every day CK3 Mobile Computer User s Manual 19 Chapter 1 Using the Computer 20 e Choose a Predefined mode in Intermec Settings a Tap Start gt Settings gt the System tab gt Intermec Settings b Tap Data Collection gt Internal Scanner gt Imager Settings gt Predefined Modes and then select one of these options Predefined Mode Select if You Are Scanning 1D Only 1D labels 1D and 2D All types of bar code labels Standard 1D and 2D Bright In high ambient light such as outdoors in the Environment sunshine 1D and 2D Glossy labels Reflective Surface Custom In conditions that require customized settings For more information about these settings commands and parameters see the Intermec Settings Command Reference Manual available from the Intermec web site at www intermec com e Ifyou are scanning multiple bar codes in a small area use one of these parameters e Aiming beam activation Aim triggering mode Center decoding To enable these parameters use Intermec Settings For help see Configuring the CK3 With Intermec Settings on page 27 For help scanning using
77. maging options EV12 linear imager e EA20X extended range area imager EX25 near far range area imager Intermec Client Pack Optional Intermec Terminal Emulator including 3270 5250 and VT ANSI and support for third party TE applications Intermec Browser Use this manual to understand how to use the features and options available on the CK3 For information about Windows Mobile 6 1 applications installed on the CK3 refer to the online help Using the Battery The CK3 uses an AB17 standard or AB18 extended battery as its main power source The standard battery has an 7 4 Watt hour capacity and the extended battery has a 18 8 Watt hour capacity Several factors determine the life of your battery such as extreme temperatures input devices and your usage You must fully charge the battery before you can use the CK3 When you change the battery an internal super capacitor maintains your status memory and real time clock for approximately 10 minutes burn hazard if it is mistreated Do not disassemble it heat it above 100 C 212 F or incinerate it Dispose of used batteries promptly Keep away from children The battery used in this device may present a fire or chemical Warning If you fail to replace the low battery immediately you may lose A important data or applications Caution CK3 Mobile Computer User s Manual 3 Chapter 1 Using the Computer Note If the CK3 is not using external power an
78. n your CK3 e SmartSystems Foundation e ActiveSync microSD card e FTP server e Wavelink Avalanche The following sections explain how to use each process to install your application on the CK3 Installing Applications Using SmartSystems Foundation Your CK3 is SmartSystems enabled which lets you use the SmartSystems console to install Intermec applications on your CK3 The console is part of SmartSystems Foundation For more information go to the Intermec web site at www intermec com SmartSystems To install an application using the SmartSystems console 1 Download the application to your PC 2 Double click the application The application appears in the SmartSystems console in the Software Vault 3 Drag the application to each CK3 in your network or to a group of CK3s in a folder Installing Applications Using Microsoft ActiveSync You can send applications from your PC to your CK3 using Microsoft ActiveSync To install an application using Microsoft ActiveSync 1 On your PC copy the cab file you want to download to your CK3 54 CK3 Mobile Computer User s Manual Chapter 3 Developing and Installing Applications 2 Create an ActiveSync connection between your PC and CK3 For help see Connecting to a PC on page 26 ax File View Tools Help Sync Schedule E Explore IntermecCK3 Connected O i Synchronized Hide Details amp Information Type Staus UJ Click Explore The Mobile
79. nd that the network can see your CK3 6 Configure security For help see Configuring Wireless Security on page 37 Configuring Bluetooth Communications You CK3 is Bluetooth enabled which lets you connect to other Bluetooth devices such as scanners printers audio devices You need to turn on the Bluetooth radio before you can discover and connect to other Bluetooth devices By default the radio is turned off CK3 Mobile Computer User s Manual 29 Chapter 2 Connecting and Configuring the CK3 To turn on the Bluetooth radio 1 Tap Start gt Settings gt the Connections tab gt Bluetooth gt the Mode tab 2 Tap Turn on Bluetooth Settings a q 9 40 lok Bluetooth Turn on Bluetooth L Make this device visible to other devices To connect to a device click on the Devices tab below Devices Mode COM Ports 3 Optional If you want your CK3 to be visible to other Bluetooth devices tap Make this device visible to other devices 4 Click ok The Bluetooth radio maintains its current state through a warm or cold boot and maintains virtual COM ports But if you clean boot your CK3 you need to recreate pairings to devices You can also access Bluetooth settings using Intermec Settings To access Bluetooth settings using Intermec Settings In Intermec Settings tap Communications gt Bluetooth For more information about Bluetooth settings see the Inte
80. network To disable security 1 Open Intermec Settings 2 Choose Communications gt 802 11 Radio gt Microsoft Security 3 For Network Authentication choose Open 4 For Data Encryption choose Disabled 5 Close Intermec Settings CK3 Mobile Computer User s Manual 49 Chapter 2 Connecting and Configuring the CK3 50 CK3 Mobile Computer User s Manual Developing and Installing Applications This chapter contains guidelines for developing applications for che CK3 and contains these sections Developing Applications for the CK3 Installing Applications on the CK3 Freeing Up Virtual Memory for Applications Launching an Application Automatically Upgrading the System Software 51 Chapter 3 Developing and Installing Applications Developing Applications for the CK3 The CK3 runs applications programmed in Microsoft Visual Studio 2005 You can also use Microsoft eMbedded Visual C 4 0 to program applications but some features may not be available Use this section to understand the hardware and software you need to develop applications for the CK3 Use the Intermec resource kits to develop new applications to run on the CK3 The Intermec resource kits are a library of C and NET components grouped by functionality that you can use to create applications for the computer The resource kits are part of the Intermec Developer Library IDL and can be downloaded from the Intermec IDL web site at www interme
81. ng the CK3 48 5 Tap Get Certificates Profile Wizard a UE lok Web Enrollment Import pfx Import Root Certificate __ E Import User Certificate Certificate Path cer ZE Key Path pvk Zaa Import User Cert 6 To import a root certificate a Tap the lt lt lt button next to the Import Root Certificate field to select the root certificate DER encoded cer file to import b Click Import Root Cert to install the selected certificate To import a user certificate a Tap the lt lt lt button next to the Certificate Path field to select the user certificate DER encoded cer file without the private key to import b Tap the lt lt lt button next to the Key Path field to select the private key pvk file which corresponds to the user certificate you selected To import a certificate from an IAS server a Tap Web Enrollment b Enter the User Password and Server IP address to log into the server c Tap OK A dialog box appears asking if you want to load the root certificate d Tap OK The Enrollment Tool message box appears telling you that the certificate has been added e Tap OK to close the message box CK3 Mobile Computer User s Manual Chapter 2 Connecting and Configuring the CK3 Disabling Security If you choose not to use security with your wireless network you can disable it on the CK3 Intermec recommends that you always set security in your
82. ng to change all of your security settings For example you may want to set up one profile for the manufacturing floor and one for the warehouse By default the active profile is Profile 1 security settings To start the Profile Wizard tap the iConnect icon BS in the lower right corner of the Today screen and select Tools gt Wireless Settings Note You can also use the Profile Wizard to configure most wireless To select a Funk security profile 1 Start Intermec Settings 2 Choose Communications gt 802 11 Radio gt Funk Security 3 Tapa profile to expand it 4 Optional In the Profile Label text box enter a meaningful name for your profile ui Configure your security settings For help see the next sections o Repeat Steps 3 through 5 for each profile you want to define N Select one profile as the active profile by tapping Active Profile and choosing a profile from the list 8 Save your settings Configuring WPA Security With Funk Security Use these procedures to set WPA 802 1x WPA2 802 1x WPA PSK or WPA2 PSK security on your CK3 with Funk security To configure WPA 802 1x or WPA2 802 1x with Funk security 1 Make sure the communications and radio parameters on your CK3 are configured 2 Make sure Funk is selected as your security choice 3 Start Intermec Settings 4 Choose Communications gt 802 11 Radio gt Funk Security 5 Select the profile you want to configure CK3 Mobile Computer
83. ng to a PC 26 installing applications 54 AD20 single dock charging times 4 described 90 AD21 ethernet multidock charging times 4 described 90 AD22 charge only multidock charging times 4 described 90 adjusting the speaker volume 10 AE33 vehicle battery adapter described 90 aligning the touch screen 13 alphanumeric keypad See keypad applications developing 52 installing ActiveSync using 54 Flash File Store 53 microSD card using 53 non volatile Flash File Store 53 Object Store 53 using cab files 53 using FTP server 56 using microSD card 55 using SmartSystems Foundation 54 using Wavelink Avalanche 56 launching automatically 59 area imager reading distances 82 84 scanning bar codes 18 20 association label connecting to a Bluetooth scanner 31 audio adapter AA20 described 90 audio device Bluetooth connecting to 33 audio recordings creating using the PTT key 11 AutoRun script commands 60 using to launch other processes 60 AV10 vehicle dock charging times 4 described 90 Avalanche Enabler installing 56 Avalanche See Wavelink Avalanche B backlight settings configuring 9 backup power battery 3 bar code symbologies default settings 96 enabled by default 16 supported 79 battery AB17 and AB18 described 90 backup power 3 battery icons described 6 charging times 4 checking the status 6 described 3 installing 5 maximizing battery life 5 CK3 Mobile Computer User s Manual battery continued removin
84. oice list select Microsoft Security and save your settings An alert box appears telling you that you must save your settings and warm boot the CK3 for the new security choice to take effect 4 Tap Yes The CK3 resets and starts with Microsoft Security as the Security Choice CK3 Mobile Computer User s Manual 43 Chapter 2 Connecting and Configuring the CK3 Configuring WPA Security With Microsoft Security Use these procedures to set WPA 802 1x and WPA PSK security on your CK3 with Microsoft security To enable WPA 802 1x with Microsoft security 1 u 5 Ww N o Make sure the communications and radio parameters on your CK3 are configured Start Intermec Settings Choose Communications gt 802 11 Radio gt Microsoft Security For Infrastructure Mode choose Infrastructure For Network Authentication choose WPA Data Encryption automatically defaults to TKIP For 802 1x Authentication choose either TLS or PEAP If you choose TLS a Select Properties and tap the Run App button The Auth Settings dialog box appears b Tap the Select button c Select your certificate from the list and press Enter The User Logon dialog box appears d Enter a User Name and Domain and press Enter If you choose PEAP a Select Properties and tap the Run App button The Auth Settings box appears b Select Validate Server and press Enter When the radio starts to authenticate the Network Password dialog box appears c Entera
85. omputer User s Manual PSK Settings continued PSK Setting Serial Port Baud Parity Data Bits Stop Bits Flow Control Protocol EOMI EOM2 SOM Reader Command LRC Handshake Device Settings Device Settings Device Setting Date Time Adjust for Daylight Time Good Read Beep Good Read Light Beeper Volume Display Settings Display Setting Backlight on Battery Power Backlight Turns Off After Backlight On Tap Backlight on External Power Backlight Turns Off After Backlight On Tap Backlight Level Screen Rotation CK3 Mobile Computer User s Manual Appendix B Default Settings Default Value 115200 Even 7 Data Bits 1Stop Bit No Flow Control Configurable x03 xFFFFFFFF x02 Enable w o TMF Disable Disable Default Value Null Null Disable One Beep On Medium Default Value 30s Enable 1 min Enable High 0 degrees 103 Appendix B Default Settings Keypad Settings Keypad Setting Scan Button Remapping for Handle Trigger Scan Button Remapping for Middle Scan Button Power Management Settings Power Management Setting Battery Power Device Turns Off After Screen Turns Off After External Power Device Turns Off After Screen Turns Off After Device Monitor Device Monitor Settings Device Monitor Setting Poll Period Threshold Values Backup Battery Charge Remaining Main Battery Charge Remaining Storage Load Memory Load Core Messaging Servi
86. orage is not erased during a reset although it may be erased during the reflashing process In addition to storing applications and data files you can also store persistent registry information to the Flash File Store region Optional microSD card If you are using a microSD card this should be the primary location to place application installation files The microSD card creates the Storage Card folder SDMMC on the CK3 For help using a microSD card see Using a microSD Card on page 21 e Non volatile Flash File Store Use the small non volatile Flash File Store region to hold cab files that rebuild the system at clean boot or install applications from a cab file into the Flash File Store so that they are ready to run when you perform a clean boot The flash in the system has a limited number of write cycles so do not use the Flash File Store for excessive writing Files copied to any of these locations are safe when you cold boot the CK3 as long as the AutoRun system is installed in the appropriate location For more information about AutoRun see the Intermec Developer s Library IDL Resource Kit Developer s Guide available from www intermec com idl When you copy a cab file to the CabFiles folder the folder automatically extracts that cab file on every cold boot CK3 Mobile Computer User s Manual 53 Chapter 3 Developing and Installing Applications You can use these methods to install files and applications o
87. our PC Copy all required OS upgrade files to the microSD card Remove the microSD card from the adapter card and insert it into the CK3 Place the CK3 in a dock connected to external power and press the Reset button using a stylus located in the battery cavity on the back of the CK3 For help see Cold Booting the CK3 on page 73 Remove the microSD card when the Installation Complete menu appears Remove the CK3 from the dock and replace the battery To upgrade the SSPB using a microSD card 1 Insert a microSD card into a microSD adapter card and then place it in the storage card reader connected to your PC Copy all required SSPB upgrade files to the microSD card Remove the microSD card from the adapter card and insert it into the CK3 Using the stylus press the Reset button in the battery compartment 5 Press and hold as you insert the battery back into the CK3 6 Continue to hold until a Warning message appears 7 Release read the message and press either button on the right side to continue Perform the screen alignment and wait for the CK3 to load files from the microSD card When the progress is complete the CK3 warm boots to reset the configuration CK3 Mobile Computer User s Manual Chapter 3 Developing and Installing Applications 9 Remove the microSD card and delete the files 10 Set the date time and network communication parameters to reestablish communications with the
88. port calling 66 Knowledge Central web site viii support contact information viii Intermec Settings configuring CK3 27 navigating 28 IP30 and CK3 vehicle holder described 91 IP30 and SR61 battery pack adapter described 91 ISpyWiFi shortcut creating 36 tabs described 92 viewing radio connection information 35 IVA described 61 K keypad capitalizing characters 9 color coded keys using 8 hidden characters typing 109 illustrated 7 keystrokes for entering characters 106 109 options 79 troubleshooting 68 using the color coded keys 8 CK3 Mobile Computer User s Manual L launching applications automatically 59 LEAP security configuring with Funk 42 LEDs status described 15 illustrated 14 linear imager reading distances 80 scanning bar codes 17 loading certificates 47 locked computer troubleshooting 69 M manuals downloading from web ix maximizing battery life 5 memory freeing up virtual for applications 57 microSD card 53 non volatile Flash File Store 53 Object Store or Flash File Store 53 microSD card installing 21 troubleshooting 68 upgrading CK3 62 using to install applications 55 Microsoft security choosing 43 configuring 43 46 802 1x 45 WEP 46 WPA 44 WPA 802 1x 44 WPA PSK 45 described 38 modifier keys using 8 multidock charge only AD22 described 90 ethernet AD21 described 90 N near far range area imager reading distances 84 CK3 Mobile Computer User s Manual Index sc
89. pter you also need the AA23 power adapter Audio Adapter AA20 Use the audio adapter to connect an audio device such as a headset to your CK3 RS 232 Adapter AA21 Use the RS 232 adapter to connect RS 232 devices to your CK3 CK3 Mobile Computer User s Manual Appendix A Specifications Power Adapter AA23 Use the power adapter to provide power to your CK3 from an external power supply Scan Handle The scan handle provides you with an alternate way to hold the CK3 and scan bar code labels using a convenient scanning trigger Vehicle Holder Use the vehicle holder to store your CK3 when you are not using it Holster The holster provides you with a convenient way to carry your CK3 when you are not using it IP30 and SR61 Battery Pack Adapter The IP30 and SR61 battery pack adapter lets you charge an AB3 battery using the CK3 quad charger AC20 or CK3 single dock AD20 CK3 With IP30 Vehicle Holder If you attached an IP30 to your CK3 you can use the vehicle holder to store your CK3 when you are not using it CK3 Mobile Computer User s Manual 91 Appendix A Specifications Understanding ISpyWiFi Use the following table to understand the ISpyWiFi tabs Understanding the ISpyWiFi Tabs Tab ISpy Scan Supp Ping 92 Description This tab displays general information about your WiFi connection 802 11d Country The 802 11d country code MAC IP DHCP IP static Status Channel
90. r Reader Model RFID Module Settings RFID Module Setting Tag Type Dense Reader Mode LBT Channel LBT Scan Enable Field Separator ID Report No Tag Report Report Timeout Timeout Mode ID Timeout Antenna Timeout ID Tries Antenna Tries Read Tries Write Tries Initialization Tries Lock Tries Select Tries Unselect Tries CK3 Mobile Computer User s Manual Default Value Disable IP30 Default Value EPC Class 1 Gen2 Disable 5 Enable Space Enable Disable 0 ms Disable 100 ms 10 ms mM nm Uo nm Qo 0 0 Q 99 Appendix B Default Settings 100 RFID Module Settings continued RFID Module Setting Initial Q Field Strength dB Session Enable Antenna Port 1 Enable Antenna Port 2 Enable Antenna Port 3 Enable Antenna Port 4 Bluetooth Power Off Communications Communications Settings Communications Setting Device Name Bluetooth Settings Bluetooth Setting Bluetooth Power Bluetooth Discoverable Bluetooth Connectable 802 11 Radio Settings 802 11 Radio Setting Security Choice Allow Security Changes Radio Measurement Radio Enabled Default Value 4 30 2 Enable Disable Disable Disable 300 s Default Value IntermecCK3 Default Value Off Disable Disable Default Value Funk Security Enable 0 Enable CK3 Mobile Computer User s Manual Funk Security Settings Funk Security Setting Active Profile Profile Label Network Type Channel SSID
91. r 64 bit WEP or a 13 byte value for 128 bit WEP Hex keys must be preceded by 0x and contain 5 or 13 hex pairs For Network Key Index select the key you want to use for data transmission Save your settings and exit Intermec Settings CK3 Mobile Computer User s Manual Chapter 2 Connecting and Configuring the CK3 Loading a Certificate If you choose to use transport layer security TLS with WPA or 802 1x security you need a unique client certificate on the CK3 and a trusted root certificate authority CA certificate Certificates are pieces of cryptographic data that guarantee a public key is associated with a private key They contain a public key and the entity name that owns the key Each certificate 1s issued by a certificate authority To import a certificate 1 Tap the iConnect icon IB in the lower right corner of the Today screen The iConnect pop up menu appears 2 Select Tools gt Wireless Settings The Profile Wizard appears 3 Tap Edit Selected Profile the Security tab amp Profile Wizard P 4x 9 28 ok Basic Security Advanced 8021x Security PEAR Association Encryption open wer Username Password Prompt for password Q Use following password Get Certificates Additional Settings zs 4 For 8021x Security select PEAP TLS or TTLS CK3 Mobile Computer User s Manual 47 Chapter 2 Connecting and Configuri
92. r coded key sequences CK3 Mobile Computer User s Manual 7 Chapter 1 Using the Computer The numeric keypad is for applications that require mainly numeric data This keypad also lets you enter special characters including the alphabet by pressing color coded key sequences Using the Color Coded Keys Each keypad provides color coded keys to let you access additional characters symbols and functions printed on the keypad overlay Once you understand how to use the color coded keys and key sequences you can access all of the additional features printed on the keypad overlay There are two color coded modifier keys the orange a0 key and the green as key Using the Color Coded Keys You Want to Press Example Use an orange character or an key LED turns on and On the CK3 alphanumeric function printed above a key then the key with the character keypad press 0 and then Q or function printed above it to select the F18 function LED turns off Use a green character or aD key LED turns on and On the CK3 alphanumeric function printed above a key then the key with the character keypad press 0B and then or function printed above it 3 to select the ok function LED turns off Lock the orange or green key to an or aB and then A to On the CK3 alphanumeric stay on select the Shift function keypad press aB and then A to select the Shift function The green LED turns on and stays on Unlo
93. rd the LOCK position 6 Replace the cover 7 Use the stylus to press the reset button in the battery compartment of the CK3 Do not use force or a sharp object when pressing the reset button You may damage the reset button Caution 8 Install the battery CK3 Mobile Computer User s Manual 23 Chapter 1 Using the Computer 24 9 Press to turn on the CK3 e You should be able to navigate to the SDMMC Disk folder and see the contents of the microSD card Ifthe microSD card is bootable your CK3 boots from the card Ifthe microSD card contains operating system upgrade files the upgrade process automatically starts For more information see Upgrading the System Software on page 61 For troubleshooting information see Troubleshooting Your CK3 on page 67 CK3 Mobile Computer User s Manual Connecting and Configuring the CK3 Use this chapter to understand how to configure the CK3 to communicate in your network This chapter contains these topics Connecting to a PC Configuring the CK3 Parameters Configuring the CK3 for Your Network Configuring Wireless Security 25 Chapter 2 Connecting and Configuring the CK3 Connecting to a PC You can use Microsoft ActiveSync to establish a connection between your CK3 and PC ActiveSync lets you transfer files synchronize files remotely debug and perform other device management activities ActiveSync is a free application available fro
94. representative for information about each software feature before making changes CK3 Mobile Computer User s Manual 57 Chapter 3 Developing and Installing Applications To free up virtual memory 1 Go to Start gt Programs gt File Explorer 2 Tap the arrow next to My Documents and select My Device 3 Tap the Windows folder and scroll down to find InstallSelect 4 Tap InstallSelect The Install Select application starts and displays a Caution message box 5 Tap OK to close the box Install Select a 63 51 XK v Data Collection and Intermec Settings v Funk Wireless Security rinter Support valanche Enabler ntermec DHCP Client 6 Clear the check box of any components you do not want installed after a clean boot For a description of each component see the next table By default components already installed on the computer are automatically checked to be installed again after you perform a clean boot 7 Tap Apply to initiate the clean boot and install only the files that are selected 58 CK3 Mobile Computer User s Manual Chapter 3 Developing and Installing Applications 8 Tap Yes to continue with the clean boot The computer performs a clean boot and restarts with all of the checked components installed InstallSelect Software Components Component Name Description Data Collection amp Data collection and Intermec Settings Also includes Intermec Settings on unit SDK libraries If you disa
95. rmec Settings Command Reference Manual P N 937 016 xxx 30 CK3 Mobile Computer User s Manual Chapter 2 Connecting and Configuring the CK3 Connecting to a Bluetooth Scanner You can connect to an Intermec Bluetooth scanner such as the SF51 or SR61 using one of these methods Scanthe association bar code label that ships with the CK3 Runthe Wireless Scanning Wizard To connect to a Bluetooth scanner with the association label 1 Make sure that the Bluetooth radio on your CK3 is enabled and that your CK3 is visible and connectable 2 Make sure that your Bluetooth scanner is on 3 With your Bluetooth scanner scan the Bluetooth association bar code label that ships with the CK3 4 When prompted enter the passcode for your scanner The default passcode for Intermec Bluetooth scanners is 0000 5 Tap Finish To connect to a Bluetooth scanner with the Wireless Scanning Wizard 1 Select Start gt Settings gt the System tab gt Wireless Scanning PS Wireless Scanners 9 43 Welcome this wizard manages S Bluetooth scanner connections on this device cancel sac we 2 Follow the onscreen instructions to connect to a scanner CK3 Mobile Computer User s Manual 31 Chapter 2 Connecting and Configuring the CK3 32 Configuring Bluetooth Communications for Wireless Printing To configure your CK3 for Bluetooth wireless printing you need to make sure Bluetooth power is on For
96. s Default Configuration 96 The following tables list the default values of the configuration commands supported on the CK3 If you restore the CK3 to factory default settings the CK3 uses these values The commands are grouped by function and reflect the organization of Intermec Settings For detailed information on most of the commands see the Intermec Settings Command Reference Manual P N 937 016 xxx available from the Intermec web site at www intermec com Data Collection Data Collection Settings Data Collection Setting Enable Scanner Port Enable Scanner Auto Detect Scanner Port Baud Rate Symbology Settings Symbology AustraliaPost Aztec BPO CanadaPost ChinaPost Codabar Codablock A Codablock F Code 11 Code 39 Code 93 Code 128 GS1 128 DataMatrix Default Value Enable Enable 38400 Default Value Disable Disable Disable Disable Disable Disable Disable Disable Disable Enable Disable Enable Enable CK3 Mobile Computer User s Manual Symbology Sett ngs continued Symbology DutchPost EAN UPC EAN UCC Composite GS1 DataBar Expanded GS1 DataBar Limited GS1 DataBar Omnidirectional Interleaved 2 of 5 JapanPost Matrix 2 of 5 Maxicode Micro PDF417 MSI PDF417 Planet Plessey Postnet QR Code Standard 2 of 5 Telepen TLC 39 Symbology Option Settings Symbology Option Preamble Postamble Global Symbology ID Scanner Settings Scanner Setting Hardware tri
97. s and hold for about 2 seconds When you release the CK3 goes into suspend mode 2 If necessary disconnect the handstrap from the bottom of the CK3 3 Press the battery release tab toward the battery until the battery releases and then lift it away from the CK3 4 Insert the battery into the CK3 and press down on the battery until it clicks into place Maximizing Battery Life Batteries are chemical devices If the batteries are left sitting on a shelf for long periods of time outside the CK3 the batteries slowly discharge eventually to zero if left uncharged The battery chemistry resists normal degradation if you store the battery in a charger as opposed to leaving the battery in a discharged state See the following table for tips to maximize the life of your battery Battery Conservation Tips When You Want To Operate the CK3 and the Low Battery status icon appears or the Battery light comes on Stop using the CK3 for 5 minutes or longer Store the CK3 for more than a day CK3 Mobile Computer User s Manual Do This to Save Battery Power Press to turn off the CK3 Remove the battery and insert another fully charged battery within 10 minutes or you may lose data Or you can connect the CK3 to an external power source Make sure the low battery icon is not on the screen and that the Battery light is not turned on Press to turn off the CK3 If you are storing the CK3 for a few days lik
98. t follow this procedure to perform a cold boot Performing a cold boot may result in data loss When you cold boot the CK3 cached disk data may not be saved so transactional data may be lost CK3 Mobile Computer User s Manual 73 Chapter 4 Troubleshooting and Maintaining the CK3 To cold boot your CK3 1 Remove the battery 2 Use the stylus to press the reset button in the battery compartment of the CK3 S ZA LZ Do not use force or a sharp object when pressing the reset button You may damage the reset button Caution 3 Replace the battery Clean Booting the CK3 If the CK3 does not warm boot or cold boot you may need to perform a clean boot When you clean boot the CK3 the CK3 only loads files and applications that are absolutely required by the operating system Perform a clean boot to get the CK3 up and running so that you can run diagnostic tests to troubleshoot the normal boot process applications and data files in the object store To preserve applications through a clean boot store them in the Flash File Store For more information see Installing Applications on the CK3 on page 53 f The clean boot process erases the CK3 memory including all Caution 74 CK3 Mobile Computer User s Manual Chapter 4 Troubleshooting and Maintaining the CK3 To clean boot the CK3 1 Remove the battery 2 Use the stylus to press the reset button in the battery compartment of the CK3 IS ZA ZA
99. tely you can choose to upgrade only the operating system if you need new functionality If you upgrade the operating system you will need to reinstall SSPB files There are two ways to upgrade your computer Youcan upgrade your computer using an storage card For help see the next section Upgrading the CK3 Using a microSD Card e You can upgrade your computer using the SmartSystems Console For help see Upgrading the CK3 Using SmartSystems Foundation on page 63 You need to download the latest upgrade files from the Intermec web site to your PC To download the upgrade files 1 Start your web browser and go to the Intermec web site at www intermec com 2 Go to Support gt Downloads 3 Click the link to search the product downloads 4 Select your computer from the Downloads list The Downloads page displays all of the downloads available for your computer 5 Download the upgrade file you need If you want to upgrade both the OS and the SSPB you will need to download both files CK3 Mobile Computer User s Manual 61 Chapter 3 Developing and Installing Applications Upgrading the CK3 Using a microSD Card To use a microSD card to upgrade the computer you need an SD card reader and a microSD adapter card formatted as FAT16 62 To upgrade the operating system using a microSD card 1 6 Insert a microSD card into a microSD adapter card and then place it in the storage card reader connected to y
100. this icon and choose your setting The computer is connected to the network The computer is not connected to the network The 802 11b g radio is connected to the wireless network The computer is connected through the USB port to your desktop PC The iConnect application icon Tap it to set up Ethernet or Wireless settings Aligning the Touch Screen If the touch screen does not respond when you tap it with the stylus you may need to calibrate the screen To calibrate the touch screen 1 Tap Start gt Settings gt the Systems tab gt Screen Note If the touch screen is so out of alignment that you cannot P open the Start menu you can try to align the screen menu using the keypad For help see the next procedure 2 Tap Align Screen and follow the instructions to align the screen 3 Click ok CK3 Mobile Computer User s Manual 13 Chapter 1 Using the Computer To align the touch screen using the keypad 1 Access the Start menu by pressing 80 1 Press the Down button to select Settings Press Enter Press the Tab button until the Settings tabs are highlighted Press the Right Arrow button to select the System tab Press Tab until the Screen icon is highlighted Tab to Align Screen and press Enter on nu FPF UN Follow the instructions to align the screen 9 Click ok If you are still unable to align the touch screen you can clean boot the CK3 For help see Clean Booting the CK3 on page 74
101. x security configuring with Funk 39 WPA 802 1x security configuring with Funk 39 configuring with Microsoft 44 WPA PSK security configuring with Microsoft 45 117 Index 118 CK3 Mobile Computer User s Manual fatermec Worldwide Headquarters 6001 36th Avenue West Everett Washington 98203 U S A tel 425 348 2600 fax 425 355 9551 www intermec com 2008 Intermec Technologies Corporation All rights reserved CK3 Mobile Computer User s Manual P N 935 016 001

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