Home

ThinkCentre E63z User Guide

Contents

1. o AE DK ABRE 4Pb RUD co AME A SRT Cr VD PBB PBDE MENSIE X O O O O O Hz x TER X O O O O O ER X O O O O O WAR X O O O O O ERTO PEE x O O O O O FU X O O O O O rz X O O O O O BUR X 9 O O O O HUE FH X O O O O O PERRE SI 11364 HARE dm hil o KRZA SEI EARE A OR RATA GB T 26572 3 inr eo i A WZA RD AS 35 35 RB RO dec HH GB T 20072 3 E IR dep bdo Ee D A ER BOR E KFP PR dh TERRA E Hi le B EDU FE RAR ZH Pr LISSE a PURA BTE HARE PERA TRES EA ADA ED SE Pr SOUS Jy FEP HEA EHEN ESSE PS Ee P ite C RUE aes V 104 ITA RA EA ARAS FAIA IRE PE Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment EEB T rkiye EEE Y netmeligine Uygunluk Beyan Bu Lenovo r n T C Cevre ve Orman Bakanl g n n Elektrik ve Elektronik Esyalarda Baz Zararl Maddelerin Kullan m n n S n rland r lmas na Dair Y netmelik EEE direktiflerine uygundur EEE Y netmeli ine Uygundur Copyright Lenovo 2014 79 Ukraine RoHS Unm niarBepapkyemo LO npoaykuis JleHoBo BignoBigae BAMOTaM HOPpMaTuBHUX akriB YkpaiHM aki oOMexytorb BMICT HeDe3neyHux peyoBuH India RoHS RoHS compliant as per E Waste Management 8 Handling Rules 2011 80 ThinkCentre E63z User
2. 2 Click Check now 3 If any updates are available click View details select the updates you need and click Install O Copyright Lenovo 2014 35 Using the System Update program The System Update program hereinafter referred to as System Update provides regular access to system and software updates for your computer to keep your system and software up to date System Update gathers information from the Lenovo Help Center about new updates for your computer Then System Update sorts and displays each update as critical recommended or optional to help you understand the importance You have complete control of which updates to download and install After you select the updates you want System Update automatically downloads and installs the updates without any further intervention from you System Update is preinstalled on most Lenovo computers and is ready to run The only prerequisite is an active Internet connection You can start the program manually or you can use the schedule feature to enable the program to search for updates automatically at specified intervals You also can predefine scheduled updates to search by severity critical updates critical and recommended updates or all updates As a result the list you choose from contains only those update types that are of interest to you To open System Update see Accessing Lenovo programs on the Windows 7 operating system on page 9 or Accessing Lenovo programs on the
3. e The distance from the wireless keyboard to the transceiver is less than 10 m 393 7 inches e The transceiver is installed fully Monitor problems This section provides solutions to monitor related problems My screen goes blank while the computer is on Solutions Your screen saver or power management might have been enabled Do one of the following e Press a key to exit the screen saver e Press the power button to resume the computer from sleep or hibernation mode The monitor works when turn on the computer but goes blank when I start some application programs Solutions Connect the monitor signal cable from your monitor to an appropriate connector on the computer A loose cable might cause intermittent problems Chapter 7 Troubleshooting and diagnostics 43 e Install the device drivers for the application programs Refer to the documentation for the affected application program to check whether any device drivers are required The image appears to be flickering Solution Reset the refresh rate 1 Open Control Panel Note To open Control Panel on Windows 8 1 see Accessing Control Panel on the Windows 8 1 operating system on page 17 2 Click Hardware and Sound gt Adjust screen resolution gt Advanced settings 3 Click the Monitor tab to reset the refresh rate Set the refresh rate to be the highest noninterlaced refresh rate supported on your computer Refer to the documentation that comes with your monit
4. on page 17 3 Click Hardware and Sound gt Sound 4 Select the Playback tab 5 If you are using the Headset profile select Bluetooth Hands free Audio and then click Set Default If you are using the AV profile select Stereo Audio and then click Set Default 6 Click OK Note Bluetooth is supported only on some computer models I have connected an option to my computer but it does not work Solution Refer to the documentation that comes with the option to ensure that you have connected the option correctly Performance and lockup problems This section provides solutions to performance related problems of your computer Insufficient free hard disk drive space Solution Free up hard disk drive space e Method 1 1 Click Start gt Computer on Windows 7 or open File Explorer on Windows 8 1 2 Right click your drive entry and then click Properties 3 Click Disk Cleanup and then follow the instructions on the screen e Method 2 1 Open Control Panel Note For detailed information on how to open Control Panel on Windows 8 1 see Accessing Control Panel on the Windows 8 1 operating system on page 17 2 Click Programs 3 Click Turn Windows features on or off and then follow the instructions on the screen e Method 3 1 Click Start gt Computer on Windows 7 or open File Explorer on Windows 8 1 Right click your C drive entry and then click Properties Click Disk Cleanup Click Clean up system files
5. www lenovo com support and follow the instructions on the screen 2 Select your product by doing one of the following e Enter your machine information in the quick path e Choose from the product options 3 Select the category of device and the operating system for which you need the device driver 4 In the filtered list download and install the appropriate device driver Attention Do not download the latest device drivers from the Windows Update Web site The device drivers provided on the Windows Update Web site have not been tested by Lenovo and using them might cause unexpected problems Obtain the latest device drivers from Lenovo Updating your operating system You can update your operating system through the system update feature provided by the operating system System updates include security fixes new versions of Windows components fixes to other portions of the Windows operating system or enhancements To update your operating system do the following Note Ensure that your computer is connected to the Internet e For Windows 7 1 From the Windows desktop click Start gt All Programs gt Windows Update 2 Click Check for updates 3 If any updates are available select the updates you need and click Install updates e For Windows 8 1 1 Move the pointer to the top right or bottom right corner of the screen to display the charms Click Settings gt Change PC settings gt Update and recovery gt Windows Update
6. After the update is completed remove the disc from the optical drive Updating the BIOS from your operating system Lenovo makes constant improvements to its Web sites The Web page contents are subject to change without notice including the contents referenced in the following procedure To update the BIOS from your operating system do the following 1 Go to http www lenovo com drivers and follow the instructions on the Web page to locate the BIOS driver that you need Download the BIOS driver and the TXT file that contains the instructions Print the TXT file that contains the installation instructions and follow the instructions to update your BIOS Chapter 5 Advanced configuration 33 34 ThinkCentre E63z User Guide Chapter 6 Preventing problems This chapter provides information that can help you avoid common problems and keep your computer running smoothly Keeping your computer current In some situations you might find it necessary to have the most current software programs device drivers or operating system This section explains how to get the latest updates for your computer Getting the latest device drivers for your computer Note Lenovo makes constant improvements to its Web sites The contents on the Web page are subject to change without notice including the contents referenced in the following procedure To get the latest device drivers for your computer do the following 1 Go to http
7. do one of the following e Use a rescue medium to start the Rescue and Recovery workspace See Creating and using a rescue medium on page 54 e Use recovery media if all other methods of recovery have failed and you must restore the storage drive to the factory default settings See Creating and using recovery media on page 51 It is important to create a rescue medium and a set of recovery media as early as possible and store them in a safe place for future use Recovery information for the Windows 8 1 operating system This section contains the following topics e Refreshing your computer on page 56 e Resetting your computer to the factory default settings on page 56 e Using the advanced startup options on page 57 e Recovering your operating system if Windows 8 1 fails to start on page 57 Refreshing your computer If your computer does not perform well and the problem might be caused by a recently installed program you can refresh your computer Attention If you refresh your computer the programs preinstalled on your computer and the programs that you installed from Windows Store will be reinstalled However all other programs will be uninstalled To refresh your computer do the following 1 Move the pointer to the top right or bottom right corner of the screen to display the charms Click Settings gt Change PC settings gt Update and recovery gt Recovery 2 In the Refresh your
8. For more information about power cords see Power cords and power adapters on page iv Accessibility information Lenovo is committed to providing people with disabilities greater access to information and technology Some technologies are already provided in your operating system Others can be purchased through vendors Users also can use the Ease of Access Center provided in the Windows operating system to configure their computers to suit their physical and cognitive needs The Ease of Access Center is a central location that you can use to configure the accessibility settings and programs available on the Microsoft Windows operating system To use the Ease of Access Center open Control Panel and click Ease of Access gt Ease of Access Center The following information provides ways to help users who have hearing vision and mobility limitations get the most out of their computer experience 20 ThinkCentre E63z User Guide On screen notification On screen notification helps hearing impaired people be aware of the status of their computer On screen notification replaces sounds with visual cues or text captions to indicate that activity is happening on the computer As a result system alerts are noticeable even when they are not heard For example when you select one object with your keyboard the object is highlighted When you move the pointer to one object with your mouse the introductory text of the object is displayed T
9. Guide Appendix D China Energy Label 3 28 VE AAA SORIA A BA Fy ERE APURAR ABRA M BEIFNERREERENSND MAME RU EE R KRAANREFRHENS AAE A m biR RRR AAMT 1 WRRNERAREFMINKFTA ATAMN RIUTNNEREZNEFE EtA ERR EBRERSND FUE MAREAS NA Mo of Ic DEREX ARIA CHINA ENERGY LABEL ERRAR NES El BE RARE kWh 000 0 Fe xx SI ERARIO www energylabel gov cn RERE GB 28380P 2012 Note EH DORE MMRDA BATA RARES EUER 77 hn 28 2I MAH RAH SR SBAGRARS m EUN E Sc Es BE SUUS ZR D je DER ESA EA M http www energylabel gov cn3t f7 iX NEM 2 RENTALS Y ORARE m Zo E EL PIER BERIA HIRAI BD Co LE SELBE ICE E TA SS LIU CORE TE SUNL BE GER XE EUR BE SUUS AR ze EHI ESL CAE Et UE R AP JE 1 89 BERNIE BELMAR TAS MMAR T REDAREA BEAN She Mi Ee RAK mT SBA BITS SOT BEFAANARHERRESSAHHE FARR SE 8629 Fl P 3e CURE A AR NI BESRSS ROUTE RIA HRMAP SES BERE 7 Mo 3 X BE SIUE IA fbl E E 8B 29 RR FB Be RUE TAL A http www energylabel gov cn O Copyright Lenovo 2014 81 82 ThinkCentre E63z User Guide Appendix E ENERGY STAR model information ENERGY STAR ENERGY STAR is a joint program of the U S Environmental Protection Agency and the U S Department of Energy aimed at saving money and protecting the environment through energy efficient products and practices Lenovo is proud to offer our customers products with an ENERGY STAR compliant designation Some models of the following machine types have been designed and
10. If you cannot start the Windows operating system you can use the rescue files feature of the Rescue and Recovery workspace to copy files from your storage drive to other media To perform a recovery operation from the Rescue and Recovery workspace do the following 1 Turn on or restart your computer 2 When you see the logo screen press Enter and then press F11 to enter the Rescue and Recovery workspace 3 If you have set a Rescue and Recovery password enter your password when prompted The Rescue and Recovery workspace opens after a short delay Note If the Rescue and Recovery workspace fails to open see Solving recovery problems on page 56 4 Do one of the following e To rescue files from your storage drive click Rescue files and follow the instructions on the screen e To restore your storage drive from a Rescue and Recovery backup or to restore your storage drive to the factory default state click Full Restore and follow the on screen instructions Chapter 8 Recovery information 53 Note After restoring your computer storage drive to the factory default state you might have to reinstall device drivers for some devices See Reinstalling programs and device drivers on page 54 For more information about the features of the Rescue and Recovery workspace click Help Creating and using a rescue medium Create rescue media using discs or USB storage devices as early as possible You can use a rescue medium to reco
11. PC without affecting your files section click Get started Resetting your computer to the factory default settings You can reset your computer to the factory default settings Resetting the computer will reinstall the operating system and all the programs that come with your computer Attention If you reset your computer all your personal files and settings will be deleted To avoid data loss back up all the data that you want to keep To reset your computer do the following 56 ThinkCentre E63z User Guide 1 Move the pointer to the top right or bottom right corner of the screen to display the charms Click Settings gt Change PC settings gt Update and recovery gt Recovery 2 In the Remove everything and reinstall Windows section click Get started Using the advanced startup options Advanced startup options enable you to change the startup settings of your Windows operating system start the computer from an external device or restore the Windows operating system from a system image To use the advanced startup options do the following 1 Move the pointer to the top right or bottom right corner of the screen to display the charms Click Settings gt Change PC settings gt Update and recovery gt Recovery 2 In the Advanced startup section click Restart now gt Troubleshoot gt Advanced options 3 Restart your computer following the instructions on the screen Recovering your operating system if Windows 8 1 f
12. Windows 8 1 operating system on page 9 If System Update is not currently installed on your computer you can download it from the Lenovo Support Web site at http www lenovo com support Cleaning and maintenance With appropriate care and maintenance your computer will serve you reliably The following topics offer information to help you keep your computer in top working order Basics Here are some basic points about keeping your computer functioning properly e Keep your computer in a clean dry environment Ensure that the computer rests on a flat steady surface Do not cover any of the vents in the computer or monitor These vents provide airflow to keep your computer from overheating e Keep food and drinks away from all parts of your computer Food particles and spills might make the keyboard and mouse stick and unusable Do not get the power switches or other controls wet Moisture can damage these parts and cause an electrical hazard e Always disconnect a power cord by grasping the plug instead of the cord Cleaning your computer It is a good practice to clean your computer periodically to protect the surfaces and ensure trouble free operation CAUTION Be sure to turn off the computer and monitor before cleaning the computer and monitor screen Computer Use only mild cleaning solutions and a damp cloth to clean the painted surfaces of the computer Keyboard To clean your computer keyboard do the fo
13. and Sound 3 Click Device Manager Type the administrator password or provide confirmation if prompted 4 If an exclamation mark is displayed next to an adapter name under Network adapters the adapter driver might not be correct or is disabled Right click the highlighted adapter to update the driver 44 ThinkCentre E63z User Guide 5 Click Update Driver Software and then follow the instructions on the screen e Set the same duplex for the switch port and the adapter If you configured the adapter for full duplex ensure that the switch port is also configured for full duplex Setting the wrong duplex mode might degrade performance cause data loss or result in lost connections e Install all networking software that is necessary for your network environment Check with your LAN administrator for the necessary networking software The adapter stops working for no reason Solution The network driver files might be corrupt or missing Update the driver by referring to the Solution description for the previous problem to ensure that the latest device driver is installed The Wake On LAN feature is not working Solution Enable the Wake On LAN WOL feature in the BIOS program My computer is a Gigabit Ethernet model and use a speed of 1000 Mbps but the connection fails or errors occur Solution Connect the network cable to the Ethernet connector using Category 5 wiring and a 100 BASE T hub switch not 100 BASE X My comp
14. as the room lighting changes throughout the day Where it is impossible to avoid reflections or to adjust the lighting an antiglare filter placed over the screen might be helpful However these filters might affect the clarity of the image on the screen try them only after you have exhausted other methods of reducing glare Dust buildup compounds problems associated with glare Remember to clean your monitor screen periodically using a soft cloth as directed in your monitor documentation Air circulation Your computer and monitor produce heat The computer has a fan that pulls in fresh air and forces out hot air The monitor lets hot air escape through vents Blocking the air vents can cause overheating which might result in a malfunction or damage Place the computer and monitor so that nothing blocks the air vents usually 51 mm 2 inches of air space is sufficient Also ensure that the vented air is not blowing on people Electrical outlets and cable lengths The following factors might determine the final placement of your computer e Location of electrical outlets e Length of power cords e Length of the cables that are connected to the monitor and other devices When arranging your workspace e Avoid the use of extension cords When possible plug the computer power cord directly into an electrical outlet e Keep power cords and cables neatly routed away from walkways and other areas where they might get kicked accidentally
15. computer 4 Open the subfolder and locate the EXE file 5 Double click the EXE file and follow the instructions on the screen to complete the installation Reinstalling preinstalled device drivers Attention Reinstalling device drivers will change the current configuration of your computer Reinstall device drivers only when it is necessary to solve a problem on your computer To reinstall the device driver for a factory installed device do the following 1 Turn on the computer 2 Go to C SWTOOLS 3 Open the DRIVERS folder and locate the subfolder that is named after the factory installed device in your computer such as AUDIO or VIDEO 4 Open the subfolder 5 Do one of the following e Locate the EXE file Double click the EXE file and follow the instructions on the screen to complete the installation Locate the readme file with the txt extension The device driver installation information is included in the readme file Follow the instructions to complete the installation e If the device subfolder contains an INF file and you want to install the device driver using the INF file see the Windows Help and Support information system for detailed information Note For more information about the latest device drivers see Getting the latest device drivers for your computer on page 35 Reinstalling programs and device drivers that are not preinstalled Your computer enables you to reinstall programs and device drivers
16. faster service The machine type and model label is attached on the bottom of your computer as shown Machine Type XXXX Model Number XXX Figure 3 Machine type and model label 4 ThinkCentre E63z User Guide Adjusting the frame stand Your computer might come with a frame stand that you can use to adjust the computer to your comfortable position Pull the stand open and adjust the position of the computer at an angle of between 10 and 60 as shown in the following illustration CAUTION Ensure that the angle is at least 10 from the vertical position otherwise the computer might be unstable and tip over Figure 4 Adjusting the frame stand Features The computer features introduced in this section covers a variety of models Microprocessor To view the microprocessor information of your computer do the following e On the Microsoft Windows 7 operation system click Start right click Computer and select Properties to view the information e On the Microsoft Windows 8 1 operating system go to the desktop and move your pointer to the top right or bottom right corner of the screen to display the charms Then click Settings gt PC info to view the information Memory Your computer supports up to two double data rate 3 unbuffered dual inline memory modules DDR3 UDI
17. have a front audio panel you can use to adjust volume If you have a front audio panel ensure that the volume is not set too low Ensure that your external speakers and headphones if used are connected to the correct audio connector on the computer Most speaker cables are color coded to match the connector Note When external speaker or headphone cables are attached to the audio connector the internal speaker if present is disabled In most cases if an audio adapter is installed in one of the expansion slots the audio function built into the system board is disabled Therefore you must use the audio connectors on the audio adapter Ensure that the program you are running is designed for use in the Microsoft Windows operating system If the program is designed to run in DOS the program does not use the Windows sound feature The program must be configured to use SoundBlaster Pro or SoundBlaster emulation Ensure that the audio device drivers are correctly installed See Windows Help and Support information system for more information Sound comes only from one external speaker So In So So lutions Ensure that the speaker cable is inserted completely into the connector on the computer Ensure that the cable that attaches the left speaker to the right speaker is connected firmly Click the speaker icon in the Windows notification area Then click the speaker icon on top of the volume control Click the Levels tab and ensu
18. keep the printer online e f you are using non IEEE approved printer signal cables do the following 1 Correctly install device drivers and software that come with the printer 2 Assign the printer port correctly in your operating system application program or BIOS settings For more information about BIOS settings see Using the Setup Utility program on page 27 If the problem persists run the tests described in the documentation that comes with your printer If you cannot correct the problem have the computer serviced See Chapter 10 Getting information help and service on page 67 Serial connector cannot be accessed Solutions Connect the serial cable to the serial connector on the computer and to the serial device If the serial device has its own power cord attach the power cord to a grounded electrical outlet e Turn on the serial device and keep the device online e Install any application programs supplied with the serial device Refer to the documentation that comes with the serial device for more information e f you added one serial connector adapter install the adapter correctly Software problems This section provides solutions to software related problems When using a sort feature dates cannot be sorted in the correct order Solution Some programs developed before the year 2000 used only the last two digits of a year to sort dates assuming the first two digits were 19 Consequently dates
19. of the screen From any other workspace move the pointer to the extreme bottom left corner of the screen until the Windows screen control icon FH is displayed then click the icon Using a touch screen Do one of the following From the desktop tap the Windows screen control icon Bin the bottom left corner of the screen From any other workspace do one of the following 16 ThinkCentre E63z User Guide e Swipe in and out on the left edge of the screen Representations of all available workspaces are displayed along the left edge of the screen Tap the Windows screen control icon Dat the bottom e Swipe in from the right edge of the screen to display the charms then tap Start e From any workspace Start screen desktop PC settings or application opened from the Start screen go to another previously opened workspace using any of the following procedures To navigate to a previously accessed workspace application setting or desktop do one of the following Using a pointing device 1 Do one of the following Move the pointer to the extreme top left corner of the screen and then move the pointer downward along the left edge of the screen Move the pointer to the extreme bottom left corner of the screen and then move the pointer upward along the left edge of the screen Representations of all available workspaces are displayed along the left edge of the screen Note Only active workspaces that yo
20. perform the following recovery operations from the Rescue and Recovery workspace e Rescue files from your storage drive or from a backup You can locate files on your storage drive and transfer them to a network drive or other recordable media such as a USB device or a disc This solution is available even if you did not back up your files or if changes were made to the files since your last backup operation You also can rescue individual files from a Rescue and Recovery backup located on your local storage drive an external USB device or a network drive e Restore your storage drive from a Rescue and Recovery backup If you have backed up your storage drive using the Rescue and Recovery program you can restore the storage drive from a Rescue and Recovery backup even if you cannot start the Windows operating system e Restore your storage drive to the factory default state You can restore the complete contents of your storage drive to the factory default state even if you cannot start the Windows operating system If you have multiple partitions on your storage drive you have the option to restore the C partition and leave the other partitions intact Attention You can restore the storage drive from a Rescue and Recovery backup or restore the storage drive to the factory default settings During either process all files on the primary storage drive partition usually drive C will be deleted If possible make copies of important files
21. should adjust independently and provide good support The seat should have a curved front to relieve pressure on the thighs Adjust the seat so that your thighs are parallel to the floor and your feet are either flat on the floor or on a footrest When using the keyboard keep your forearms parallel to the floor and your wrists in a comfortable position Use a light touch on the keyboard and your hands and fingers relaxed Change the angle of the keyboard for maximum comfort by adjusting the position of the keyboard feet e Adjust the monitor so the top of the screen is at or slightly below eye level Place the monitor at a comfortable viewing distance usually 51 61 cm 20 24 inches Then position the monitor so that you can view it without twisting your body Also position other equipment you use regularly such as the telephone or a mouse within easy reach O Copyright Lenovo 2014 19 Glare and lighting Position the monitor to minimize glare and reflections from overhead lights windows and other light sources Reflected light from shiny surfaces can cause annoying reflections on your monitor screen Place the monitor at right angles to windows and other light sources when possible Reduce overhead lighting if necessary by turning off lights or using lower wattage bulbs If you install the monitor near a window use curtains or blinds to block the sunlight You can adjust the brightness and contrast controls on the monitor
22. software 51 recovery operations backup and 52 problems solving 56 recovery media creating and using 51 Rescue and Recovery 51 workspace Rescue and Recovery 53 Rescue and Recovery workspace 53 resources information 67 S safety ii safety information 67 security enabling or disabling 29 features 7 selecting startup device 29 temporary startup device 29 service and help 68 customer support center 68 getting 67 services other 69 purchasing additional 69 setting password 28 88 ThinkCentre E63z User Guide settings changing 27 viewing 27 Setup Utility 27 Setup Utility program starting 27 Setup Utility exiting 30 software recovering 51 solving recovery problems 56 starting the Setup Utility program 27 startup device 29 sequence changing 29 temporary selecting 29 static sensitive devices handling 59 system management 6 programs 31 T temporary startup device 29 the BIOS 32 the BIOS updating 32 33 trademarks 86 troubleshooting basic 39 troubleshooting diagnostics 39 U updating system programs 31 the BIOS 32 updating the BIOS 33 USB 2 0 connector 3 using arescue medium creating and 54 BIOS passwords 28 diagnostic program 68 documentation 68 other services 69 Setup Utility 27 V video features 6 viewing and changing settings 27 W warranty information 67 wireless features 6 workspace backup and recovery 53 lenovo
23. that are not preinstalled Reinstalling programs that are not preinstalled If a software program you installed on your computer is not working correctly you might need to uninstall and then reinstall it Reinstalling a program overwrites the existing program files and usually fixes any problems that you might have had with the program To uninstall a program from your system refer to the Microsoft Windows help system To reinstall most commercially available programs on your system refer to the Microsoft Windows help system together with the documentation provided with the program Chapter 8 Recovery information 55 Reinstalling device drivers that are not preinstalled To reinstall a device driver for an option you installed refer to the documentation that comes with the option Note Reinstalling device drivers will change the current configuration of your computer Reinstall device drivers only when it is necessary to solve a problem on your computer Solving recovery problems Note Ensure that your rescue device is set as the first boot device in the startup device sequence in the Setup Utility program See Selecting a startup device on page 29 for detailed information about temporarily or permanently changing the startup device sequence For more information about the Setup Utility program see Using the Setup Utility program on page 27 If you cannot access the Rescue and Recovery workspace or the Windows environment
24. to create a system program update disc Go to http www lenovo com support To update flash the BIOS from a disc on the Windows 8 1 64 bit operating system do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 27 2 From the Setup Utility program main menu select Exit gt OS Optimized Default gt Disabled 3 Select Yes in the window displayed and press Enter to confirm your selection 4 Press F10 to save changes and exit the Setup Utility program See Exiting the Setup Utility program on page 30 5 Turn off your computer 6 Press the power button to turn on the computer Then repeatedly press and release the F12 key until the startup device menu window opens 7 From the startup device menu window select the desired optical drive as the startup device Then insert the disc into this optical drive and press Enter The update begins 8 When prompted to change the serial number it is suggested that you do not make this change by pressing N However if you do want to change the serial number press Y and then type in the serial number and press Enter 9 When prompted to change the machine type and model it is suggested that you do not make this change by pressing N However if you do want to change the machine type and model press Y and then type in the machine type and model and press Enter 10 Follow the instructions on the screen to complete the update A
25. 1 operating system a ai An introduction to Lenovo programs Chapter 2 Using your computer Registering your computer Using keyboard shortcuts Using the wheel mouse Managing power Advanced configuration and power iterace ACPI BIOS Automatic Power on features Setting the computer volume Setting the volume from the desktop Setting the volume from Control Panel Using the single touch or multi touch feature Navigating among screens on the Windows 8 1 operating system Accessing Control Panel on site Windows 8 1 operating system O Copyright Lenovo 2014 vi vi vii vii o 010 A Ww 14 14 15 15 15 16 16 17 Frequently asked questions Chapter 3 You and your computer Accessibility and comfort Arranging your workspace Comfort Glare and lighting Air circulation E Electrical outlets and cable feche Accessibility information Moving your computer to another Sainty or region a a Chapter 4 Security Attaching a Kensington style cable lock Using passwords BIOS passwords Windows passwords Using and understanding firewalls Protecting data against viruses Chapter 5 Advanced configuration Using the Setup Utility program Starting the Setup Utility program Viewing and changing settings Using BIOS passwords Enabling or disabling a device Selecting a startup device Ls Enabling ErP LPS compliance mode Exiting the Setup Utility program Updating or recoveri
26. 3 Start the Setup Utility program See Starting the Setup Utility program on page 27 From the Setup Utility program main menu select Startup Select the devices for the Primary Startup Sequence the Automatic Startup Sequence and the Error Startup Sequence Read the information displayed on the right side of the screen Chapter 5 Advanced configuration 29 4 Press F10 to save changes and exit the Setup Utility program See Exiting the Setup Utility program on page 30 Enabling ErP LPS compliance mode Lenovo computers meet the eco design requirements of the ErP Lot 3 regulation For more information go to http www lenovo com ecodeclaration You can enable ErP LPS compliance mode in the Setup Utility program to reduce the consumption of electricity when your computer is off or in sleep mode To enable ErP LPS compliance mode in the Setup Utility program do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 27 2 From the Setup Utility program main menu select Power gt Enhanced Power Saving Mode and press Enter Select Enabled and press Enter From the Power menu select Automatic Power On and press Enter Select Wake on Lan and press Enter Select Disabled and press Enter Oo oc fF Cc Press F10 to save changes and exit the Setup Utility program Press Enter when prompted to confirm the exit When ErP LPS compliance mode is enabled you c
27. B device If the USB device has its own power cord attach the power cord to a grounded electrical outlet e Turn on the USB device and keep the device online e Install any device drivers or application programs supplied with the USB device Refer to the documentation that comes with the USB device for more information e Detach and reattach the USB connector to reset the USB device Diagnostics The diagnostic program is used to test hardware components of your computer The diagnostic program can also report operating system controlled settings that interfere with the correct operation of your computer You can use the preinstalled diagnostic program to diagnose computer problems if your computer is running the Windows operating system Notes 1 Your computer is preinstalled with the Lenovo Solution Center program for diagnostic purposes For more information about the Lenovo Solution Center program see Lenovo Solution Center on page 49 2 If you are unable to isolate and repair the problem yourself after running the diagnostic program save and print the log files created by the diagnostic program You will need the log files when you speak to a Lenovo technical support representative 48 ThinkCentre E63z User Guide Lenovo Solution Center The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems It combines diagnostic tests system information collection security status and support
28. Click the More Options tab 6 Click Clean up in the Programs and Features area and then follow the instructions on the screen a A WwW N e Clean out your Inbox Sent Items and Deleted Items folders from your e mail application The folder names and procedures vary depending on your e mail application If you need assistance see the help system for your e mail application Excessive number of fragmented files Solution Use the Windows disk defragmentation or disk optimization feature to clean up the files 46 ThinkCentre E63z User Guide Note Depending on the volume of the hard disk drives and amount of data stored on the hard disk drives the disk defragmentation process might take up to several hours e On Windows 7 1 Close any open programs and windows 2 Click Start gt Computer 3 Right click your C drive entry and then click Properties 4 Click Defragment now under the Tools tab to start a disk defragmentation process e On Windows 8 1 1 Close any open programs and windows 2 Open File Explorer 3 Right click your C drive entry and then click Properties 4 Click Optimize under the Tools tab to start a disk defragmentation process The printer does not work Solutions e f you are using IEEE approved printer signal cables do the following 1 Connect the printer signal cable firmly to the correct parallel serial or USB connector on the computer 2 Load the paper correctly 3 Turn on the printer and
29. MMs To determine the amount of memory installed on your computer do the following e On Windows 7 click Start right click Computer and select Properties to view the information Chapter 1 Product overview 5 e On Windows 8 1 go to the desktop and move your pointer to the top right or bottom right corner of the screen to display the charms Then click Settings gt PC info to view the information Internal drives e Card reader available on some models e Standard Serial Advanced Technology Attachment SATA hard disk drive e SATA solid state drive available on some models e SATA hybrid drive available on some models Video features On some models the integrated graphics supports HDMI connector on your computer Audio features e Headset connector e Integrated high definition HD audio e Internal speakers Input Output I O features e Headset connector e Ethernet connector e USB connectors e Always On USB connector available on some models For more information see Locating connectors controls and indicators on the front of your computer on page 2 and Locating connectors on the rear of your computer on page 3 Power supply 65 watt automatic voltage sensing power supply Wireless features Depending on your computer model the following wireless features are supported e Wireless local area network LAN Bluetooth System management features e Ability to store power on self test POST
30. Setup Guide and this User Guide in additional languages Service and upgrades Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or your documentation Only use a Service Provider who is approved to repair your particular product Note Some computer parts can be upgraded or replaced by the customer Upgrades typically are referred to as options Replacement parts approved for customer installation are referred to as Customer Replaceable Units or CRUs Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs You must closely follow all instructions when installing or replacing parts The Off state of a power indicator does not necessarily mean that voltage levels inside a product are zero Before you remove the covers from a product equipped with a power cord always ensure that the power is turned off and that the product is unplugged from any power source For more information on CRUs refer to Chapter 9 Installing or replacing hardware on page 59 If you have any questions or concerns contact the Customer Support Center Although there are no moving parts in your computer after the power cord has been disconnected the following warnings are required for your safety CAUTION Hazardous moving parts Keep fingers and other body parts away CAUTION Before you open the computer cover turn off the computer and wa
31. Taskbar and Navigation section click Customize icons on the taskbar 3 Click Turn system icons on or off and change the volume behavior from Off to On 4 Click OK to save the new settings Setting the volume from Control Panel To set the computer volume from Control Panel do the following 1 On the Windows 7 operating system click Start gt Control Panel gt Hardware and Sound On the Windows 8 1 operating system open Control Panel and click Hardware and Sound Chapter 2 Using your computer 15 Note For detailed information on how to open Control Panel on Windows 8 1 see Accessing Control Panel on the Windows 8 1 operating system on page 17 2 In the Sound section click Adjust system volume 3 Move the slider up to increase or down to decrease the volume Using the single touch or multi touch feature Note The single touch and multi touch features are available only on some models Depending on your computer model your computer comes with the single touch or multi touch feature The single touch feature enables you to use only one finger at a time to interact with your computer The multi touch feature enables you to use one or two fingers to interact with your computer For example you can zoom in zoom out scroll or rotate on the touch screen with two fingers while reading or editing a document To use the single touch or multi touch feature do the following e To make a single click tap the touch screen o
32. able on the Lenovo Support Web site at http www lenovo com support This Web site is updated with the latest support information such as the following e Drivers and software e Diagnostic solutions e Product and service warranty e Product and parts details User guides and manuals e Knowledge base and frequently asked questions Help and service This section contains information about obtaining help and service Using the documentation and diagnostic program If you experience a problem with your computer see Chapter 7 Troubleshooting and diagnostics on page 39 For information on additional resources to help you troubleshoot your computer problem see Information resources on page 67 If you suspect a software problem see the documentation that comes with the operating system or software program including readme files and online help Most computers come with a diagnostic program that helps you identify hardware problems You can also get the latest technical information and download device drivers and updates from Lenovo Support Web site at http www lenovo com support Calling for service During the warranty period you can get help and information by telephone through the Customer Support Center The following services are available during the warranty period Problem determination Trained service personnel are available to assist you with determining a hardware problem and deciding what action is nece
33. ace through which instrumented components provide information and notification Security features Ability to enable and disable devices and USB connectors For more information see Enabling or disabling a device on page 29 A variety of passwords to deter unauthorized use of your computer For more information see Using passwords on page 25 Computrace Agent software embedded in firmware The Computrace Agent software is an IT asset management and computer theft recovery solution The software detects if changes have been made on the computer such as hardware software or the computer call in location You might have to purchase a subscription to activate the Computrace Agent software Startup sequence control For more information see Selecting or changing the startup device sequence on page 29 Startup without keyboard or mouse Your computer is able to log in to the operating system without keyboard or mouse connected Support for a Kensington style cable lock For more information see Attaching a Kensington style cable lock on page 25 Preinstalled operating system Your computer is preinstalled with one of the following operating systems Windows 7 operating system Windows 8 1 operating system Operating system s certified or tested for compatibility varies by model type The operating system s listed here are being certified or tested for compatibility at the time this publication goes to press Addi
34. acing hardware 65 66 ThinkCentre E63z User Guide Chapter 10 Getting information help and service This chapter contains information about help service and technical assistance for products manufactured by Lenovo Information resources You can use the information in this section to access useful resources relating to your computing needs Lenovo ThinkVantage Tools The Lenovo ThinkVantage Tools program provides easy access to various tools to help you work more easily and securely To access the Lenovo ThinkVantage Tools program click Start gt All Programs gt Lenovo ThinkVantage Tools Help and Support The Windows Help and Support information system provides you with various help and support information from Lenovo and Microsoft such as updating drivers accessing programs and accessing user manuals To access the Windows Help and Support information system do one of the following e On the Windows 7 operating system click Start gt Help and Support e On the Windows 8 1 operating system move the pointer to the top right or bottom right corner of the screen to display the charms Then click Settings gt Help Safety and Warranty The Safety Warranty and Setup Guide that is provided with your computer contains information on safety setup warranty and notices The safety information in the Safety Warranty and Setup Guide provides information you need to know before setting up and using this product Re
35. ad and understand all safety information provided in the Safety Warranty and Setup Guide before using this product The information in Read this first Important safety information on page iii of this User Guide provides additional safety information that applies to topics and tasks described in this publication Read and understand all safety information provided in that section before disassembling or upgrading this product Lenovo Web site The Lenovo Web site http www lenovo com provides up to date information and services to help you buy upgrade and maintain your computer You can also do the following e Shop for desktop and notebook computers monitors projectors upgrades and accessories for your computer and special offers e Purchase additional services such as support for hardware operating systems application programs network setup and configuration and custom installations e Purchase upgrades and extended hardware repair services e Download the latest device drivers and software updates for your computer model e Access the online manuals for your products e Access the Lenovo Limited Warranty Copyright Lenovo 2014 67 e Access troubleshooting and support information for your computer model and other supported products e Find the service and support phone numbers for your country or region e Find a Service Provider located near you Lenovo Support Web site Technical support information is avail
36. ails to start The Windows recovery environment on your computer is capable of operating independently from the Windows 8 1 operating system lt enables you to recover or repair the operating system even if the Windows 8 1 operating system fails to start Note Ensure that your computer is connected to ac power during the recovery process You can recover your operating system by one the following recovery solutions e Recovery solutions provided by the Windows 8 1 operating system on page 57 e Recovery solutions provided by the Lenovo program on page 57 Recovery solutions provided by the Windows 8 1 operating system After two consecutive failed boot attempts the Windows recovery environment starts automatically Then you can choose repair and recovery options by following the instructions on the screen For more details about the recovery solutions provided by the Windows 8 1 operating system refer to the help information system of the Windows 8 1 operating system Recovery solutions provided by the Lenovo program Create Recovery Media enables you to restore your computer to the factory default settings It is recommended that you create recovery media to back up your computer settings with Create Recovery Media as early as possible Creating recovery media You can create recovery media using optical discs or external USB storage devices If an internal optical drive is not available on your computer use an external optical
37. all or replace hardware for your computer Handling static sensitive devices Do not open the static protective package containing the new part until the defective part has been removed and you are ready to install the new part Static electricity although harmless to you can seriously damage computer components and parts When you handle parts and other computer components take these precautions to avoid static electricity damage e Limit your movement Movement can cause static electricity to build up around you e Always handle parts and other computer components carefully Handle PCI cards memory modules system boards and microprocessors by the edges Never touch any exposed circuitry e Prevent others from touching the parts and other computer components e Touch the static protective package containing the part to a metal expansion slot cover or other unpainted metal surface on the computer for at least two seconds This reduces static electricity from the package and your body before you install or replace a new part e When possible remove the new part from the static protective package and install it directly in the computer without setting the part down When this is not possible place the static protective package that the part came in on a smooth level surface and place the part on the package Do not place the part on the computer cover or other metal surface Installing or replacing hardware This section
38. an wake up your computer by doing one of the following Press the power button e Enable the wake up on alarm feature The wake up on alarm feature enables your computer to wake up at a set time To enable the wake up on alarm feature do the following 1 Start the Setup Utility program 2 From the Setup Utility program main menu select Power Automatic Power On and press Enter 3 Select Wake Up on Alarm and press Enter Then follow the instructions on the screen 4 Press F10 to save changes and exit the Setup Utility program Press Enter when prompted to confirm the exit Enable the after power loss feature The after power loss feature enables your computer to wake up when the power supply resumes after a sudden loss of electricity To enable the after power loss feature do the following 1 Start the Setup Utility program 2 From the Setup Utility program main menu select Power After Power Loss and press Enter 3 Select Power On and press Enter 4 Press F10 to save changes and exit the Setup Utility program Press Enter when prompted to confirm the exit Exiting the Setup Utility program After you finish viewing or changing settings press Esc to return to the Setup Utility program main menu You might have to press Esc several times Do one of the following e f you want to save the new settings press F10 to save changes and exit the Setup Utility program 30 ThinkCentre E63z User Guide e f you d
39. ation Important WEEE information Recycling information for Japan Recycling information for Brazil Battery recycling information for Taiwan Battery recycling information for the European Union M E Appendix C Restriction of Hazardous Substances Directive RoHS European Union RoHS China RoHS Turkish RoHS Ukraine RoHS India RoHS Appendix D China Energy Label Appendix E ENERGY STAR model information Appendix F Notices Trademarks Index 67 67 67 67 67 67 68 68 68 68 69 69 71 71 71 71 73 73 73 73 75 75 75 76 76 76 79 79 79 79 80 80 81 83 85 86 87 Read this first Important safety information This chapter contains the safety information that you must be familiar with Before using this manual CAUTION Before using this manual be sure to read and understand all the related safety information for this product Refer to the information in this section and the safety information in the Safety Warranty and Setup Guide that you received with this product Reading and understanding this safety information reduces the risk of personal injury and damage to your product If you no longer have a copy of the Safety Warranty and Setup Guide you can obtain a Portable Document Format PDF version from the Lenovo Support Web site at http www lenovo com UserManuals The Lenovo Support Web site also provides the Safety Warranty and
40. ber to clean your monitor screen periodically Cleaning a flat panel monitor surface To clean the flexible film surface of a flat panel computer display wipe it gently with a soft dry cloth or blow on the screen to remove grit and other loose particles Then moisten a cloth with LCD cleaner and wipe the screen surface Many computer supply stores carry the special cleaning fluids for displays Use cleaning fluids developed for LCD displays only First apply the fluid to a lint free soft cloth then clean the LCD display Some computer supply stores carry pre moistened towelettes for LCD maintenance Cleaning a glass screen surface To clean a glass screen surface wipe it gently with a soft dry cloth or blow on the screen to remove grit and other loose particles Then use a soft cloth moistened with a nonabrasive liquid glass cleaner Good maintenance practices By performing a few good maintenance practices you can maintain good computer performance protect your data and be prepared in case of a computer failure e Empty your recycle bin on a regular basis e Use the disk defragmentation or disk optimization feature of your operating system occasionally to prevent performance problems caused by an excessive number of fragmented files Chapter 6 Preventing problems 37 Clean out your Inbox Sent Items and Deleted Items folders in your e mail application on a regular basis Back up critical data regularly on removable media m
41. cannot be sorted in the correct order Chapter 7 Troubleshooting and diagnostics 47 Check with your software manufacturer to see if any updates are available Many software manufacturers make updates available from the World Wide Web Some application programs do not work as expected Solutions e f you are having difficulty with performing a specific task within an application program refer to the help system for the program f you are having difficulty with the Windows operating system or one of its components refer to the Windows help system Check whether the problems are caused by a newly installed application program 1 Ensure that the software is compatible with your computer Refer to the information supplied with the software for more information 2 Verify that other software works correctly on your computer 3 Verify that the software you are using works on another computer f you received any error messages while using the program see the printed documentation that comes with the program or the help system for solutions Check if any updates are available from your manufacturer or Web site Many software manufacturers make updates available from the World Wide Web e If the software program used to work correctly but does not work correctly now uninstall the application program and reinstall it My USB connectors cannot be accessed Solutions e Connect the USB cable from the USB connector to the US
42. ce Lenovo Reach keeps you connected at all times and enables you to access all your favorite items from personal computers smartphones 10 ThinkCentre E63z User Guide or tablets As a result you can access edit and share your files from anywhere With Lenovo Reach you also can add your favorite Web services to your cloud desktop and stay logged in to Web sites with the cloud password manager Lenovo Settings Windows 8 1 Use the Lenovo Settings program to enhance your computing experience You can turn your computer into a portable hotspot configure camera and audio settings optimize your power plan settings and create and manage multiple network profiles Lenovo SHAREit Windows 7 and Windows 8 1 The Lenovo SHAREIt program provides a quick and easy way to share files and folders among computers smartphones tablets or smart TVs with the Android or the Windows operating system installed SHAREIt uses any type of network or even no network at all to share files and folders Lenovo Solution Center Windows 7 and Windows 8 1 The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems It combines diagnostic tests system information collection security status and support information along with hints and tips for maximum system performance Lenovo ThinkVantage Tools Windows 7 The Lenovo ThinkVantage Tools program provides easy access to various tools to help you work more easily and secure
43. covery media 51 customer support center 68 D deleting a password 28 Description 3 device drivers 65 devices handling static sensitive 59 diagnostic program 48 diagnostics program using 68 diagnostics troubleshooting 39 documentation using 68 drivers device 65 E environment operating 8 Ethernet connector 3 exiting Setup Utility 30 external options installing 59 Copyright Lenovo 2014 F features 5 front connectors controls indicators 2 G getting help 67 information 67 service 67 H Hard disk password 28 HDMI connector 3 help and service 68 getting 67 Help and Support 67 important safety information iii information getting 67 important safety iii resources 67 safety 67 warranty 67 Input Output I O features 6 installing operating system 32 internal drives 6 K Kensington style cable lock 25 keyboard replacing 61 62 L Lenovo Solution Center 49 Lenovo ThinkVantage Tools 67 media creating and using recovery media 51 memory 5 mouse replacing 61 62 87 N notices 85 O operations backup and recovery 52 optical mouse cleaning 37 P password Administrator 28 considerations 28 Hard disk 28 Power on password 28 setting changing deleting 28 physical specifications 8 power features 6 power on self test POST 31 Power on password 28 programs updating system 31 purchasing additional services 69 R rear connectors 3 recovering
44. d device drivers Solving recovery problems Recovery information for the Windows 8 1 operating system Refreshing your computer Resetting your bad d to the factory default settings i Using the advanced si ftip options Recovering your PB EM if Windows 8 1 fails to start do Mage cha ae Chapter 9 Installing or replacing hardware wi Handling static sensitive devices Installing or replacing hardware Installing external options Bee Ap 4 Installing or removing the ac power adapter Replacing the keyboard or mouse Replacing the wireless keyboard or mouse Obtaining device drivers ii ThinkCentre E63z User Guide 37 38 39 39 40 40 41 41 42 42 43 44 46 46 47 47 47 48 48 49 51 51 51 52 54 54 56 56 56 56 57 57 59 59 59 59 59 61 62 65 Chapter 10 Getting information i and service Information resources a Lenovo ThinkVantage Tools Help and Support Safety and Warranty Lenovo Web site Lenovo Support Web site Help and service Using the documentation and diagnostic program Calling for service Using other services Purchasing additional services Appendix A an information Export classification notice Electronic emissions notices Federal Communications Commission Declaration of Conformity Eurasian compliance mark Brazil regulatory notice Mexico regulatory notice Additional regulatory information Appendix B WEEE and Md iG inform
45. drive to perform any recovery operations that require a disc To create recovery media on the Windows 8 1 operating system do the following Note Depending on your computer model the recovery media might contain several media It is recommended that you store the recovery media in a safe place for future use 1 Connect a USB storage device to your computer or insert an optical disc into the optical drive Chapter 8 Recovery information 57 Open Create Recovery Media from the Start screen If you cannot find the tile of the program on the screen click or tap the arrow icon M in the bottom left corner of the screen to open Create Recovery Media from the Apps screen 3 Click or tap OK 4 Select or tap the device on which you want to create recovery media from the drop down list box and then click or tap OK Note Click or tap Refresh if you cannot find the device on which you want to create recovery media Click or tap Yes when you are prompted whether you want to format the device Then follow the on screen instructions to create recovery media Using recovery media Attention When you use recovery media to restore the computer to the factory default settings all your personal data stored on the storage drives will be deleted To avoid data loss back up all the data that you want to keep To restore the computer to the factory default settings through recovery media do the following 1 2 3 Connect the boo
46. ducts to indicate that the product is not to be thrown away but rather put in the established collection systems for reclaiming these end of life products Users of electrical and electronic equipment EEE with the WEEE marking must not dispose of end of life EEE as unsorted municipal waste but use the collection framework available to them for the return recycle and recovery of WEEE and to minimize any potential effects of EEE on the environment and human health due to the presence of hazardous substances For additional WEEE information go to http www lenovo com recycling Recycling information for Japan Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company you must do so in accordance with the Law for Promotion of Effective Utilization of Resources Computers and monitors are categorized as industrial waste and should be properly disposed of by an industrial waste disposal contractor certified by a local government In accordance with the Law for Promotion of Effective Utilization of Resources Lenovo Japan provides through its PC Collecting and Recycling Services for the collecting reuse and recycling of disused computers and monitors For details visit the Lenovo Web site at http www lenovo com recycling japan Pursuant to the Law for Promotion of Effective Utilization of Resources the collecting and rec
47. e 56 Recovery information for the Windows 7 operating system The recovery information in this section only applies to the computers that have the Rescue and Recovery program or the Product Recovery program installed If the Enhanced Backup and Restore icon in the Lenovo ThinkVantage Tools program is dimmea it indicates that you must install the Rescue and Recovery program manually before enabling its features To install the Rescue and Recovery program do the following 1 Click Start gt All Programs gt Lenovo ThinkVantage Tools and double click Enhanced Backup and Restore 2 Follow the instructions on the screen 3 When the installation process finishes the Enhanced Backup and Restore icon is activated This section contains the following topics e Creating and using recovery media on page 51 e Performing backup and recovery operations on page 52 e Creating and using a rescue medium on page 54 e Reinstalling programs and device drivers on page 54 e Solving recovery problems on page 56 Creating and using recovery media Recovery media enable you to restore the storage drive to the factory default state and put the computer in an operational state after all other recovery methods failed Recovery media are useful if you transfer the computer to another area sell the computer or recycle the computer As a precautionary measure it is important to create recovery media as early as possible The data o
48. e Start screen as your default startup screen clear the When I sign in or close all apps on a screen go to the desktop instead of Start check box 4 Click OK to save the new setting 18 ThinkCentre E63z User Guide Chapter 3 You and your computer This chapter provides information about accessibility comfort and relocating your computer to other countries or regions Accessibility and comfort Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that you perform In addition use healthy work habits to maximize your performance and comfort while using your computer The following topics provide information about arranging your work area setting up your computer equipment and establishing healthy work habits Arranging your workspace To get the most from your computer arrange both the equipment you use and your work area to suit your needs and the kind of work you do Your comfort is of foremost importance but light sources air circulation and the location of electrical outlets can also affect the way you arrange your workspace Comfort Although no single working position is ideal for everyone here are a few guidelines to help you find a position that suits you best Sitting in the same position for a long time can cause fatigue The backrest and seat of your chair
49. e at http www lenovo com Instructions for using the POST and BIOS updates are available in a TXT file that is included with the update files For most models you can download an update program that can be used to create a system program update disc or be run from the operating system Chapter 5 Advanced configuration 31 Changing the BIOS settings before installing a new operating system BIOS settings vary by operating system Change the BIOS settings before installing a new operating system To change the BIOS settings do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 27 2 From the Setup Utility program main menu select Exit gt OS Optimized Default 3 Depending on the operating system to be installed do one of the following e To install the Windows 8 1 64 bit operating system select Enabled e To install an operating system other than Windows 8 1 64 bit select Disabled 4 Select Yes in the window displayed and press Enter to confirm your selection 5 Press F10 to save changes and exit the Setup Utility program See Exiting the Setup Utility program on page 30 Updating the BIOS from a disc This section provides instructions on how to update flash the BIOS from a disc on the Windows 8 1 64 bit operating system and on other operating systems Note You can download a self starting bootable disc image known as an ISO image with the system program updates
50. e branch circuit rating Consult an electrician for more information if you have questions about power loads and branch circuit ratings Be sure that the power outlet you are using is properly wired easily accessible and located close to the equipment Do not fully extend power cords in a way that will stress the cords Be sure that the power outlet provides the correct voltage and current for the product you are installing Carefully connect and disconnect the equipment from the electrical outlet External devices Do not connect or disconnect any external device cables other than Universal Serial Bus USB cables while the computer power is on otherwise you might damage your computer To avoid possible damage to attached devices wait at least five seconds after the computer is shut down to disconnect external devices Heat and product ventilation Computers power adapters and many accessories can generate heat when turned on and when batteries are charging Always follow these basic precautions Do not leave your computer power adapter or accessories in contact with your lap or any part of your body for an extended period when the products are functioning or when the battery is charging Your computer power adapter and many accessories produce some heat during normal operation Extended contact with the body could cause discomfort or potentially a skin burn Do not charge the battery or operate your computer power ada
51. ecovery program opens 2 In the Rescue and Recovery main window click the Launch advanced Rescue and Recovery arrow 3 Click Back up your hard drive and select backup operation options Then follow the instructions on the screen to complete the backup operation Performing a recovery operation This section provides the following topics e Performing a recovery operation from Windows 7 on page 53 52 ThinkCentre E63z User Guide e Performing a recovery operation from the Rescue and Recovery workspace on page 53 Performing a recovery operation from Windows 7 To perform a recovery operation using the Rescue and Recovery program on the Windows 7 operating system do the following 1 From the Windows desktop click Start gt All Programs gt Lenovo ThinkVantage Tools gt Enhanced Backup and Restore The Rescue and Recovery program opens 2 Inthe Rescue and Recovery main window click the Launch advanced Rescue and Recovery arrow 3 Click the Restore your system from a backup icon 4 Follow the instructions on the screen to complete the recovery operation Performing a recovery operation from the Rescue and Recovery workspace The Rescue and Recovery workspace resides in a protected and hidden area of your storage drive that operates independently from the Windows operating system The Rescue and Recovery workspace enables you to perform recovery operations even if you cannot start the Windows operating system You can
52. em and most applications For more information about the keyboard shortcuts go to http windows microsoft com and then type any of the following keywords for searching keyboard shortcuts key combinations shortcut keys O Copyright Lenovo 2014 13 Using the wheel mouse The wheel mouse has the following controls Ell Primary mouse button Use this button to select or start a program or menu item Ell Wheel Use the wheel to control the scrolling action of the mouse The direction in which you rotate the wheel controls the direction of the scrolling action Ell Secondary mouse button Use this button to display a menu for the active program icon or object You can view and change the settings of your mouse by doing the following 1 On the Windows 7 operating system click Start gt Control Panel gt Hardware and Sound On the Windows 8 1 operating system open Control Panel and click Hardware and Sound Note For detailed information on how to open Control Panel on Windows 8 1 see Accessing Control Panel on the Windows 8 1 operating system on page 17 2 In the Devices and Printers section click Mouse to view and change the settings Managing power Power management reduces the power consumption of certain components of the computer such as the system power supply processor hard disk drives and some monitors Advanced configuration and power interface ACPI BIOS Being an ACPI BIOS system the operating sy
53. emory such as discs and USB storage devices and store the removable media in a safe location The frequency of making backup copies depends on how critical the data is to you or your business Back up your data on the storage drive regularly Keep your computer software device drivers and operating system up to date See Keeping your computer current on page 35 Keep a log book Entries might include major software or hardware changes device driver updates intermittent problems and what you did to resolve them and other issues you might have experienced The cause of a problem might be change in hardware change in software or any other actions that might have taken place A log book can help you or a Lenovo technician determines the cause of a problem Create Product Recovery discs See Creating and using recovery media on page 51 for more information about using Product Recovery discs to restore the hard disk drive to the factory default settings Create rescue media using discs or USB storage devices as early as possible You can use a rescue medium to recover from failures that prevent you from gaining access to the Windows environment or the Rescue and Recovery workspace on your hard disk drive M oving your computer Take the following precautions before moving your computer 1 38 Back up all files and data from the hard disk drive There are a variety of backup programs available commercially If you use
54. er supports multi touch screen To open On Screen Keyboard do the following e For Windows 7 Click the Start button Then type On Screen Keyboard into the search field In the list of results click On Screen Keyboard e For Windows 8 1 Move your pointer to the top right or bottom right corner of the screen to display the charms and click Search Then type On Screen Keyboard into the search field In the list of results click On Screen Keyboard For more information about how to use and configure On Screen Keyboard see the Windows Help and Support information system Personalized keyboard The tactile bumps on the keyboard provide a reference point from which you can easily locate all keys on the keyboard without visual assistance To adjust your keyboard settings open Control Panel click Ease of Access gt Ease of Access Center and then click Make the keyboard easier to use Industry standard connectors Your computer provides industry standard connectors that enable you to connect assistive devices if needed For more information about the location and function of the connectors see Locating connectors controls and indicators on the front of your computer on page 2 and Locating connectors on the rear of your computer on page 3 Chapter 3 You and your computer 23 TTY TDD conversion modem Your computer supports the use of the text telephone TTY or the telecommunications device for the deaf TDD conve
55. ered e Administrator password Setting an administrator password deters unauthorized users from changing configuration settings If you are responsible for maintaining the configuration settings of several computers you might want to set an Administrator password When an administrator password is set you are prompted to enter a valid password each time you try to access the Setup Utility program The Setup Utility program cannot be accessed until a valid password is entered If both the power on password and administrator password are set you can enter either password However you must use your Administrator password to change any configuration settings e Hard disk password Setting a hard disk password prevents unauthorized access to the data on the hard disk drive When a hard disk password is set you are prompted to enter a valid password each time you try to access the hard disk drive Notes After you set a hard disk password your data on the hard disk drive is protected even if the hard disk drive is removed from one computer and installed in another If the hard disk password is forgotten there is no way to reset the password or recover data from the hard disk drive Password considerations A password can be any combination of up to 64 alphabetic and numeric characters For security reasons it is recommended to use a strong password that cannot be easily compromised Note The Setup Utility program passwords are no
56. esired optical drive as the first boot device Then insert the rescue disc into the optical drive and press Enter The rescue medium starts e f you have created a rescue medium using a USB storage drive do the following 1 Connect the USB storage drive to one of the USB connectors on your computer 2 Turn on or restart your computer 3 When you see the logo screen repeatedly press and release the F12 key The startup device menu window is displayed 4 Select the USB storage drive as the first boot device and press Enter The rescue medium starts When the rescue medium starts the Rescue and Recovery workspace opens The help information for each feature is available from the Rescue and Recovery workspace Follow the instructions to complete the recovery process Reinstalling programs and device drivers This section provides the following items 54 ThinkCentre E63z User Guide e Reinstalling preinstalled programs and device drivers on page 55 e Reinstalling programs and device drivers that are not preinstalled on page 55 Reinstalling preinstalled programs and device drivers Your computer enables you to reinstall preinstalled programs and device drivers Reinstalling preinstalled programs To reinstall programs preinstalled on your Lenovo computer do the following 1 Turn on the computer 2 Go to C SWTOOLS 3 Open the apps folder and locate the subfolder that is named after the program preinstalled on your
57. fter the update is completed remove the disc from the optical drive 11 Restart your computer and start the Setup Utility program See Starting the Setup Utility program on page 27 12 From the Setup Utility program main menu select Exit gt OS Optimized Default gt Enabled 13 Select Yes in the window displayed and press Enter to confirm your selection 14 Press F10 to save changes and exit the Setup Utility program See Exiting the Setup Utility program on page 30 32 ThinkCentre E63z User Guide To update the BIOS from a disc do the following 1 2 Turn off your computer Press the power button to turn on the computer Then repeatedly press and release the F12 key until the startup device menu window opens From the startup device menu window select the desired optical drive as the startup device Then insert the disc into this optical drive and press Enter The update begins When prompted to change the serial number it is suggested that you do not make this change by pressing N However if you do want to change the serial number press Y then type in the serial number and press Enter When prompted to change the machine type and model it is suggested that you do not make this change by pressing N However if you do want to change the machine type and model press Y then type in the machine type and model and press Enter Follow the instructions on the screen to complete the update
58. g system Note Depending on your computer model some of the Lenovo programs might not be available Table 1 Lenovo programs available on the Windows 7 operating system Program nam peana OOOO Accessing Lenovo programs on the Windows 8 1 operating system To access Lenovo programs on the Windows 8 1 operating system do the following 1 Press the Windows key H to go to the Start screen 2 Do one of the following e Click a Lenovo program to launch it Chapter 1 Product overview 9 e f you cannot find the program you need click the arrow icon M in the bottom left corner of the screen to go to the Apps screen Find the desired program in the apps list or search for it in the search box in the top right corner of the screen Note Depending on your computer model some of the Lenovo programs might not be available Create Recovery Media Lenovo Bluetooth Lock Lenovo Companion Lenovo Reach Lenovo Settings Lenovo SHAREIt Lenovo Solution Center Lenovo Tools Password Manager PC Cloud Manager Power Manager System Update An introduction to Lenovo programs This topic provides a brief introduction to some Lenovo programs Note Depending on your computer model some of the Lenovo programs might not be available Communications Utility Windows 7 The Communications Utility program provides a central location for integrated camera and microphone settings It controls advanced settings for the integrated microphone and ca
59. ge to hardware or software settings has caused a problem Before restoring a previous configuration capture your current configuration in case the older configuration settings do not solve the problem or have adverse effects To restore a captured configuration do the following e For Windows 7 Click Start gt Control Panel gt System and Security gt System gt System Protection gt System Restore e For Windows 8 1 Open Control Panel and then click System and Security gt System gt System Protection gt System Restore Note For detailed information on how to open Control Panel on Windows 8 1 see Accessing Control Panel on the Windows 8 1 operating system on page 17 If the problem persists continue with the next step 6 Run the diagnostic program See Lenovo Solution Center on page 49 for more information e f the diagnostic program detects a hardware failure or if you are unable to run the diagnostic program contact the Lenovo Customer Support Center See Chapter 10 Getting information help and service on page 67 for more information e If the diagnostic program does not detect a hardware failure continue with the next step 7 Use an antivirus program to see if your computer has been infected by a virus If the program detects a virus remove the virus 8 If none of these actions solve the problem seek technical assistance See Chapter 10 Getting information help and service on page 67 f
60. gle from the compartment of the new wireless mouse or from the compartment of the wireless keyboard Figure 11 Taking out the USB dongle 5 Connect the USB dongle to an available USB connector on your computer Figure 12 Connecting the USB dongle to a USB connector 6 Insert two AA batteries into the mouse compartment according to the polarity indicators Chapter 9 Installing or replacing hardware 63 Figure 13 Installing the mouse batteries 7 Close the battery compartment cover and slide it forward until it clicks into place Figure 14 Closing the battery compartment cover 8 Push the power switch to the on position on the bottom of the wireless mouse until the LED light emitting diode is on Figure 15 Pushing the power switch to the on position 64 ThinkCentre E63z User Guide Notes e The green LED indicates that the mouse is ready for use e The flashing amber LED indicates a low battery power level e Push the power switch to the off position when you are not using the mouse to extend the battery life e After disconnecting the USB dongle from your computer store it in the wireless mouse compartment or in the wireless keyboard compartment Obtaining device drivers You can obtain device drivers that are not preinstalled in your operating system at http www lenovo com support Installation instructions are provided in readme files with the device driver files Chapter 9 Installing or repl
61. hardware test results e Desktop Management Interface DMI Desktop Management Interface provides a common path for users to access information about all aspects of a computer The information includes processor type installation date attached printers and other peripherals power sources maintenance history and so on e ErP LPS compliance mode The energy related products directive ErP lowest power state LPS compliance mode reduces the consumption of electricity when your computer is in sleep or off mode For more information see Enabling ErP LPS compliance mode on page 30 e Preboot Execution Environment PXE Preboot Execution Environment enables computers to start through a network interface independent of data storage devices such as the hard disk drive or installed operating systems 6 ThinkCentre E63z User Guide System Management SM Basic Input Output System BIOS and SM software The SMBIOS specification defines data structures and access methods that can be used to read management data stored in the BIOS of a computer Wake on LAN Wake on LAN is an Ethernet computer networking standard that allows a computer to be turned on or woken up by a network message The message usually is sent by a program running on another computer on the same LAN Windows Management Instrumentation WMI Windows Management Instrumentation is a set of extensions to the Windows Driver Model It provides an operating system interf
62. iados pontos de coleta autorizados pelo fabricante do produto para que sejam encaminhados e processados por empresas especializadas no manuseio de res duos industriais devidamente certificadas pelos org os ambientais de acordo com a legislac o local A Lenovo possui um canal espec fico para auxili lo no descarte desses produtos Caso voc possua um produto Lenovo em situac o de descarte ligue para o nosso SAC ou encaminhe um e mail para reciclar lenovo com informando o modelo n mero de s rie e cidade a fim de enviarmos as instru es para o correto descarte do seu produto Lenovo Battery recycling information for Taiwan Jee FE TE sis EI ic Battery recycling information for the European Union EU Notice This mark applies only to countries within the European Union EU 76 ThinkCentre E63z User Guide Batteries or packaging for batteries are labeled in accordance with European Directive 2006 66 EC concerning batteries and accumulators and waste batteries and accumulators The Directive determines the framework for the return and recycling of used batteries and accumulators as applicable throughout the European Union This label is applied to various batteries to indicate that the battery is not to be thrown away but rather reclaimed upon end of life per this Directive In accordance with the European Directive 2006 66 EC batteries and accumulators are labeled to indicate that they are to be collected separately a
63. ifier is a useful utility that enlarges the entire screen or part of the screen so that you can see the words and images better You can open Magnifier from the Ease of Access Center To open Magnifier do the following e For Windows 7 Click the Start button click All Programs gt Accessories gt Ease of Access and then click Magnifier e For Windows 8 1 Move your pointer to the top right or bottom right corner of the screen to display the charms and click Search Then type Magnifier into the search field In the list of results click Magnifier For more information about how to use and configure Magnifier see the Windows Help and Support information system Note For touch screen computer models you also can zoom in and zoom out by using touch gestures instead of the keyboard See Zoom on page 22 Zoom You can use the zoom feature to enlarge or reduce the size of text pictures maps or other objects e From the keyboard Zoom in Press the Windows logo key the plus sign key to enlarge the size of text pictures maps or other objects Zoom out Press the Windows logo key the minus sign key to reduce the size of text pictures maps or other objects e From the touch screen Zoom in Move two fingers farther apart on the touch screen to enlarge the size of text pictures maps or other objects Zoom out Move two fingers closer together on the touch screen to reduce the size of text
64. information along with hints and tips for maximum system performance e Your can download the Lenovo Solution Center program from http www lenovo com diags e f you are using a Windows operating system other than Windows 7 or Windows 8 1 go to http www lenovo com diags for the latest information on diagnostics for your computer To run the Lenovo Solution Center program see Lenovo programs on page 8 Note If you cannot isolate and repair the problem yourself after running the program save and print the log files You will need the log files when you speak to a Lenovo technical support representative For additional information refer to the Lenovo Solution Center help system Chapter 7 Troubleshooting and diagnostics 49 50 ThinkCentre E63z User Guide Chapter 8 Recovery information This chapter provides information about the recovery solutions There are a variety of methods to choose from when considering how to recover from a software or hardware related problem Some methods vary depending on the type of operating system that is installed You can restore the computer settings using a program or the recovery disc set For more information about using the recovery disc set see the documentation that comes with the disc set This chapter contains the following topics e Recovery information for the Windows 7 operating system on page 51 e Recovery information for the Windows 8 1 operating system on pag
65. it in den EU Mitgliedsstaaten und h lt die Grenzwerte der EN 55022 Klasse B ein Um dieses sicherzustellen sind die Ger te wie in den Handb chern beschrieben zu installieren und zu betreiben Des Weiteren d rfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden Lenovo bernimmt keine Verantwortung f r die Einhaltung der Schutzanforderungen wenn das Produkt ohne Zustimmung der Lenovo ver ndert bzw wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der Lenovo gesteckt eingebaut werden Deutschland Einhaltung des Gesetzes ber die elektromagnetische Vertr glichkeit von Betriebsmitteln Dieses Produkt entspricht dem Gesetz ber die elektromagnetische Vertr glichkeit von Betriebsmitteln EMVG fr her Gesetz ber die elektromagnetische Vertr glichkeit von Ger ten Dies ist die Umsetzung der EU Richtlinie 2004 108 EG fr her 89 336 EWG in der Bundesrepublik Deutschland Zulassungsbescheinigung laut dem Deutschen Gesetz ber die elektromagnetische Vertr glichkeit von Betriebsmitteln EMVG vom 20 Juli 2007 fr her Gesetz ber die elektromagnetische Vertr glichkeit von Ger ten bzw der EMV EG Richtlinie 2004 108 EC fr her 89 336 EWG f r Ger te der Klasse B Dieses Ger t ist berechtigt in bereinstimmung mit dem Deutschen EMVG das EG Konformit tszeichen CE zu f hren Verantwortlich f r die Konformit tserkl rung nach Paragraf 5 des EMVG ist die Lenovo Deutschland GmbH Gr
66. it several minutes until the computer is cool O Copyright Lenovo 2014 iii Static electricity prevention Static electricity although harmless to you can seriously damage computer components and options Improper handling of static sensitive parts can cause damage to the part When you unpack an option or CRU do not open the static protective package containing the part until the instructions direct you to install it When you handle options or CRUs or perform any work inside the computer take the following precautions to avoid static electricity damage e Limit your movement Movement can cause static electricity to build up around you e Always handle components carefully Handle adapters memory modules and other circuit boards by the edges Never touch exposed circuitry e Prevent others from touching components e When you install a static sensitive option or CRU touch the static protective package containing the part to a metal expansion slot cover or other unpainted metal surface on the computer for at least two seconds This reduces static electricity in the package and your body e When possible remove the static sensitive part from the static protective packaging and install the part without setting it down When this is not possible place the static protective packaging on a smooth level surface and place the part on it Do not place the part on the computer cover or other metal surface Power cords and po
67. lenovo ThinkCentre E63z User Guide 0 o Thinktentre Machine Types 10D4 10D5 10D6 10D7 10E0 10E1 10E2 10E3 10EJ 10EK 10EL and 10EM Note Before using this information and the product it supports be sure to read and understand the Read this first Important safety information on page iii and Appendix F Notices on page 85 Second Edition November 2014 O Copyright Lenovo 2014 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 Contents Read this first Mcd ind information Before using this manual Service and upgrades Static electricity prevention Power cords and power adapters Extension cords and related devices Plugs and outlets External devices Ph Heat and product ventilation Operating environment Power supply statement Cleaning and maintenance Tip over hazard prevention notice Chapter 1 Product overview Locations Locating connectors amp ontfol and indicators on the front of your computer Locating connectors on the rear of your computer Locating the machine type ad maae label Adjusting the frame stand Features Specifications Lenovo programs Accessing Lenovo programs on rne Windows 7 operating system Accessing Lenovo programs on nth Windows 8
68. les on your computer Figure 2 Rear connector locations USB 2 0 connectors 2 EA HDMI connector available on some models Ell Ethernet connector E ac power adapter connector EI Security lock slot i Power button Connector Description ac power adapter connector Used to attach the ac power adapter to your computer for power supply Ethernet connector Used to attach an Ethernet cable for a local area network LAN Note To operate the computer within FCC Class B limits use a Category 5e or better Ethernet cable HDMI connector Used to deliver uncompressed high definition video and multichannel digital audio signals through a single cable A high performance monitor a direct drive monitor or another audio or video device that uses a High Definition Multimedia Interface HDMI connector can be attached to this HDMI connector USB 2 0 connector Used to attach a device that requires a USB 2 0 connection such as a keyboard a mouse a scanner a printer or a personal digital assistant PDA Chapter 1 Product overview 3 Locating the machine type and model label The machine type and model label identifies your computer When you contact Lenovo for help the machine type and model information helps support technicians to identify your computer and provide
69. llowing 36 ThinkCentre E63z User Guide 1 Apply some isopropyl rubbing alcohol to a soft dust free cloth 2 Wipe each keytop surface with the cloth Wipe the keys one by one if you wipe several keys at a time the cloth may hook onto an adjacent key and possibly damage it Ensure that no liquid drips onto or between the keys 3 To remove any crumbs or dust from beneath the keys you can use a camera blower with a brush or cool air from a hair dryer Note Avoid spraying cleaner directly onto the keyboard Optical mouse An optical mouse uses a light emitting diode LED and an optical sensor to navigate the pointer If the pointer on the screen does not move smoothly with the optical mouse you might need to clean the mouse To clean an optical mouse do the following 1 Turn off your computer 2 Disconnect the mouse cable from the computer 3 Turn the mouse upside down to check the lens e If there is a smudge on the lens gently clean the area with a plain cotton tipped swab e If there is debris in the lens gently blow the debris away from the area 4 Check the surface on which you are using the mouse If you have a very intricate picture or pattern beneath the mouse it might be difficult for the digital signal processor to determine changes in the mouse position 5 Reconnect the mouse cable to the computer 6 Turn your computer back on Display screen Dust buildup compounds problems associated with glare Remem
70. ly Lenovo Tools Windows 8 1 The Lenovo Tools program guides you to a host of information sources and provides easy access to various tools to help you work more easily and securely Password Manager Windows 7 and Windows 8 1 The Password Manager program automatically captures and fills in authentication information for Windows programs and Web sites PC Cloud Manager Windows 7 and Windows 8 1 The PC Cloud Manager PCM program is a browser based solution for client computer management The PCM program has two components PCM Server and PCM Client PCM Server is installed on the computer where the administrator performs management work such as power management and security management PCM Client is installed on the client computers to be managed The administrator can log in to PCM Server to manage computers with PCM Client installed through the Internet Web browser Power Manager Windows 7 and Windows 8 1 The Power Manager program provides convenient flexible and complete power management for your computer It enables you to adjust your computer power settings to achieve the best balance between performance and power saving Recovery Media Windows 7 The Recovery Media program enables you to restore the contents of the hard disk drive to the factory default settings Rescue and Recovery Windows 7 The Rescue and Recovery program is a one button recovery and restore solution It includes a set of self recovery tools t
71. mation available e Machine type and model e Serial numbers of your hardware products Description of the problem e Exact wording of any error messages e Hardware and software configuration information Using other services You might travel with your computer or relocate it to a country or region where the machine type for your desktop or notebook computer is sold In such a situation your computer might be eligible for International Warranty Service which automatically entitles you to obtain warranty service throughout the warranty period Service will be performed by service providers authorized to perform warranty service Service methods and procedures vary by country and some services might not be available in all countries International Warranty Service is delivered through the method of service such as depot carry in or on site service that is provided in the servicing country Service centers in certain countries might not be able to service all models of a particular machine type In some countries fees and restrictions might apply at the time of service To determine whether your computer is eligible for International Warranty Service and to view a list of the countries or regions where service is available go to http www lenovo com support For technical assistance with the installation of or questions related to Service Packs for your preinstalled Microsoft Windows product go to the Microsoft Product Support Web site a
72. mera to optimize Web conferencing and Voice over IP VOIP experience Create Recovery Media Windows 8 1 The Create Recovery Media program enables you to restore the contents of the hard disk drive to the factory default settings Lenovo Bluetooth Lock Windows 7 and Windows 8 1 The Lenovo Bluetooth Lock program enables you to use a Bluetooth device such as your smartphone as a proximity based unit for locking or unlocking your computer automatically By detecting the distance between your computer and the predefined Bluetooth device that you are carrying the Lenovo Bluetooth Lock program automatically locks your computer when you walk away and unlocks your computer when you come back This is a simple way to protect your computer against unauthorized access in case that you forget to lock your computer Lenovo Companion Windows 8 1 Your system s best features should be easy to access and understand With Companion they are Use Lenovo Companion to register your computer access your user manual manage system health and update check the warranty status and see accessories customized for your computer You also can read hints and tips explore Lenovo forums and stay up to date on technology news with articles and blogs from trusted sources This app is filled with exclusive Lenovo content to help you learn about your new system Lenovo Reach Windows 7 and Windows 8 1 Use the Lenovo Reach program to enhance your cloud experien
73. ms to help you work more easily and securely Depending on the Windows operating system preinstalled the programs might vary 8 ThinkCentre E63z User Guide Accessing Lenovo programs on the Windows 7 operating system You can access Lenovo programs on the Windows 7 operating system through Windows Search or from Control Panel The icon name displayed in the search result or Control Panel might be different from the program name You can find the program by its program name or icon name as shown in the Lenovo programs available on the Windows 7 operating system table Note If you do not find the program you need open the Lenovo ThinkVantage Tools program to find the dimmed icon for the program Then double click the icon to install the program To access Lenovo programs through Windows Search do the following 1 Click the Start button and then type the program name or the icon name into the search box 2 Locate the program by the program name or the icon name and then click the program to launch it To access Lenovo programs from Control Panel do the following Note Some Lenovo programs might not be displayed in Control Panel To find these programs use Windows Search 1 Click Start gt Control Panel Change the view of Control Panel from Category to Large icons or Small icons 2 Locate the program by the icon name and then click the program to launch it The following table lists the programs available on the Windows 7 operatin
74. n the recovery media can be used for the following purposes e Reinstalling the programs and device drivers on your computer e Reinstalling the operating system Modifying the data files on the storage drive using the Additional Files Note The recovery operations you can perform using recovery media vary depending on the operating system from which the recovery media were created The recovery media might contain a boot medium and a data medium Your Microsoft Windows license permits you to create only one data medium It is recommended that you store the recovery media in a safe place after you have made them Copyright Lenovo 2014 51 Creating recovery media Note On the Windows 7 operating system you can create recovery media using discs or external USB storage devices To create recovery media on the Windows 7 operating system click Start gt All Programs gt Lenovo ThinkVantage Tools gt Factory Recovery Disks Then follow the instructions on the screen Using recovery media Attention When you use recovery media to restore the storage drive to the factory default state all the files currently on the storage drive will be deleted These files will be replaced by the factory default files To use recovery media on the Windows 7 operating system do the following 1 Depending on the type of your recovery media connect the boot USB storage device to the computer or insert the boot disc into the optical drive 2 Tu
75. n you register your computer with Lenovo you enter required information into a Lenovo database The information enables Lenovo to contact you when there is a recall or other severe problem and provide quicker service when you call Lenovo for help In addition some locations offer extended privileges and services to registered users To register your computer with Lenovo ensure that your computer is connected to the Internet and then do one of the following e Go to http www lenovo com register and follow the instructions on the screen to register your computer e Register your computer through a preinstalled registration program on your computer For Windows 7 The preinstalled Lenovo Product Registration program launches automatically after you have used your computer for a time Follow the instructions on the screen to register your computer For Windows 8 1 Open the Companion program and follow the instructions on the screen to register your computer Note For information about how to open the Companion program on Windows 8 1 see Accessing Lenovo programs on the Windows 8 1 operating system on page 9 Using keyboard shortcuts A keyboard shortcut is one key or combination of multiple keys Through keyboard shortcuts you can perform tasks that would typically require a mouse or other pointing devices Keyboard shortcuts provide an easier alternative to interact with your computer as you work with the Windows operating syst
76. nce with your finger To make a double click tap twice without pausing To make a right click tap the touch screen once and then hold your finger on the touch screen until a round circle is displayed Then lift your finger off the touch screen so that a context menu is displayed You can make your selection on the menu Navigating among screens on the Windows 8 1 operating system To navigate among the desktop the Start screen and applications opened from the Start screen on the Windows 8 1 operating system do one of the following e From the Start screen do one of the following to navigate to the most recently accessed workspace application setting or desktop Using a pointing device Move the pointer to the extreme bottom left corner of the screen until the Windows screen control icon is displayed then click the icon Using a touch screen Swipe in and out on the left edge of the screen Representations of all available workspaces are displayed along the left edge of the screen Tap the Windows screen control icon H at the bottom Note The Windows screen control icon H is displayed only when you have at least one active workspace in the background of the system e From the desktop or any other workspace that is opened from the Start screen do one of the following to navigate to the Start screen Using a pointing device From the desktop click the Windows screen control icon FH in the bottom left corner
77. nd recycled at end of life The label on the battery may also include a chemical symbol for the metal concerned in the battery Pb for lead Hg for mercury and Cd for cadmium Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste but use the collection framework available to customers for the return recycling and treatment of batteries and accumulators Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances For proper collection and treatment go to http www lenovo com recycling Appendix B WEEE and recycling information 77 78 ThinkCentre E63z User Guide Appendix C Restriction of Hazardous Substances Directive RoHS European Union RoHS Lenovo products sold in the European Union on or after 3 January 2013 meet the requirements of Directive 2011 65 EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment RoHS recast or RoHS 2 For more information about Lenovo progress on RoHS go to http www lenovo com social_responsibility us en ROHS_Communication pdf China RoHS
78. ne of the following e From the desktop 1 Move the pointer to the top right or bottom right corner of the screen to display the charms 2 Click Settings Chapter 2 Using your computer 17 3 Click Control Panel e From the Start screen 1 Click the down arrow M in the bottom left corner of the screen to go to the Apps screen 2 Scroll to the right side and click Control Panel in the Windows System section Frequently asked questions The following are some of the frequently asked questions and their answers The answers can help you optimize the use of your computer For the answers to more frequently asked questions about using your computer go to http www lenovo com support faq How can get my user guide in another language The user guide is available in various languages at http www lenovo com UserManuals How can restore my computer settings Your computer provides a program that enables you to restore the computer settings For more information see Chapter 8 Recovery information on page 51 Additionally in case of a hard disk drive failure you can order a recovery disc set from the Lenovo Customer Support Center For information about contacting the Customer Support Center see Chapter 10 Getting information help and service on page 67 Before using the recovery disc set refer to the documentation that comes with the disc set Note A recovery disc set might contain multiple discs Ensure
79. ng the BIOS BIOS levels Using system programs Changing the BIOS settings before nstaling a a new operating system Updating the BIOS from a disc Updating the BIOS from your speed system Chapter 6 Preventing problems Keeping your computer current Getting the latest device drivers for your computer zoo Updating your operating system Using the System Update program Cleaning and maintenance Basics o ed Cleaning your computer 18 19 19 19 19 20 20 20 20 24 25 25 25 25 26 26 26 27 27 27 27 28 29 29 30 30 31 31 31 32 32 33 35 35 35 35 36 36 36 36 Good maintenance practices Moving your computer Chapter 7 me and diagnostics Basic troubleshooting Troubleshooting procedure Troubleshooting Audio problems Intermittent problems Hard disk drive problems E Problems with the keyboard or mouse Monitor problems Networking problems have connected an option to my computer but it does not work E dut a Performance and lockup erable The printer does not work Serial connector cannot be accessed Software problems My USB connectors cannot be accessed Diagnostics Lenovo Solution enter Chapter 8 Recovery information Recovery information for the Windows 7 operating system RD Creating and using recovery media Performing backup and recovery operations Creating and using a rescue medium Reinstalling programs an
80. nstall or remove the ac power adapter To install the ac power adapter connect the ac power adapter cable to the ac power adapter connector at the rear of your computer Then connect the power cord on the other end to a workable electrical outlet Figure 6 Connecting the ac power adapter To remove the ac power adapter do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 60 ThinkCentre E63z User Guide 2 Disconnect the ac power adapter cable from the computer Figure 7 Disconnecting the ac power adapter Replacing the keyboard or mouse Attention Do not open your computer or attempt any repair before reading and understanding the Read this first Important safety information on page iii To replace the keyboard or mouse do the following 1 Disconnect the old keyboard cable or mouse cable from the computer 2 Connect a new keyboard or mouse to one of the USB connectors on the computer Depending on where you want to connect the new keyboard or mouse see Locating connecto
81. o help you diagnose computer problems get help and recover from system crashes even if you cannot start the Windows operating system System Update Windows 7 and Windows 8 1 The System Update program helps you keep the software on your computer up to date by downloading and installing software update packages Examples of these software update packages include Lenovo programs device drivers UEFI BIOS updates and other third party programs View Management Utility Windows 7 Chapter 1 Product overview 11 The View Management Utility program enables you to easily organize your open windows It divides your screen into multiple parts and then resizes and positions open windows into different parts to make the best use of your desktop The program also is able to work across multiple monitors to improve your productivity 12 ThinkCentre E63z User Guide Chapter 2 Using your computer This chapter provides information about the following topics e Registering your computer on page 13 e Using keyboard shortcuts on page 13 e Using the wheel mouse on page 14 e Setting the computer volume on page 15 e Using the single touch or multi touch feature on page 16 e Navigating among screens on the Windows 8 1 operating system on page 16 e Accessing Control Panel on the Windows 8 1 operating system on page 17 e Frequently asked questions on page 18 Registering your computer Whe
82. o not want to save the settings select Exit gt Discard Changes and Exit and then press Enter When the Reset Without Saving window displays select Yes and then press Enter to exit the Setup Utility program e f you want to return to the default settings press F9 to load the default settings and then press F10 to save and exit the Setup Utility program Updating or recovering the BIOS Lenovo might make changes and enhancements to the BIOS When updates are released they are available as downloadable files on the Lenovo Web site at http www lenovo com drivers Instructions for using the BIOS updates are available in a TXT file that is included with the update files For most models you can download either an update program to create a system program update disc or an update program that can be run from the operating system This chapter provides information about updating the BIOS and how to recover from a BIOS update failure BIOS levels An incorrect level of BIOS can cause false errors and unnecessary FRU replacement Use the following information to determine the current level of BIOS installed in the computer the latest BIOS available for the computer and where to obtain the latest level of BIOS e To determine the current Level of BIOS Start the Setup Utility Select BIOS Revision Level e Sources for obtaining the latest level BIOS available 1 Lenovo support web site http www lenovo com support 2 Lenovo Cus
83. o use on screen notification open Control Panel click Ease of Access gt Ease of Access Center and then click Use text or visual alternatives for sounds Audio notification Audio notification helps visually impaired people or people with weak sight be aware of the status of their computer To use audio notification open Control Panel click Ease of Access gt Ease of Access Center gt Use the computer without a display and then select Turn on Audio Description Narrator Narrator is a screen reader that reads what is displayed on the screen aloud and describes events like error messages To open Narrator do the following e For Windows 7 Click the Start button Then type Narrator into the search field In the list of results click Narrator e For Windows 8 1 Move your pointer to the top right or bottom right corner of the screen to display the charms and click Search Then type Narrator into the search field In the list of results click Narrator For more information about how to use and configure Narrator see the Windows Help and Support information system Screen reader technologies Screen reader technologies are primarily focused on software program interfaces help information systems and a variety of online documents For additional information about screen readers see the following e Using PDFs with screen readers http www adobe com accessibility html promoid DJGVE e Using the JAWS screen reader h
84. on cords and related devices Ensure that extension cords surge protectors uninterruptible power supplies and power strips that you use are rated to handle the electrical requirements of the product Never overload these devices If power strips iv ThinkCentre E63z User Guide are used the load should not exceed the power strip input rating Consult an electrician for more information if you have questions about power loads power requirements and input ratings Plugs and outlets If a receptacle power outlet that you intend to use with your computer equipment appears to be damaged or corroded do not use the outlet until it is replaced by a qualified electrician Do not bend or modify the plug If the plug is damaged contact the manufacturer to obtain a replacement Do not share an electrical outlet with other home or commercial appliances that draw large amounts of electricity otherwise unstable voltage might damage your computer data or attached devices Some products are equipped with a three pronged plug This plug fits only into a grounded electrical outlet This is a safety feature Do not defeat this safety feature by trying to insert it into a non grounded outlet If you cannot insert the plug into the outlet contact an electrician for an approved outlet adapter or to replace the outlet with one that enables this safety feature Never overload an electrical outlet The overall system load should not exceed 80 percent of th
85. on page 27 e Updating or recovering the BIOS on page 31 Using the Setup Utility program The Setup Utility program is used to view and change the configuration settings of your computer regardless of which operating system you are using However the operating system settings might override any similar settings in the Setup Utility program Starting the Setup Utility program To start the Setup Utility program do the following 1 Ensure that your computer is turned off 2 Repeatedly press and release the F1 key when turning on the computer When you hear multiple beeps or see a logo screen release the F1 key Note If a power on password or an administrator password has been set the Setup Utility program menu will not be displayed until you enter the correct password For more information see Using BIOS passwords on page 28 When the POST detects that the hard disk drive has been removed from your computer or the memory size has decreased an error message will be displayed You must do one of the following e Press F1 to enter the Setup Utility program Note After you enter the Setup Utility program press F10 to save changes and exit the Setup Utility program Press Enter when prompted to confirm the exit The error message will not be displayed again e Press F2 to bypass the error message and log in to the operating system Note You have to enable the configuration change detection feature for the POST to detect the
86. onable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy ana if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult an authorized dealer or service representative for help Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Re
87. opiusplatz 10 D 70563 Stuttgart Informationen in Hinsicht EMVG Paragraf 4 Abs 1 4 Das Ger t erf llt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B Korea Class B compliance statement B2 III 0188 SEAT Dle ASS BS AXHASDDIZA FE DONA ASE ES 0I 2 AS s os oH DE NAAM ASE MSUO 72 ThinkCentre E63z User Guide Japan VCCI Class B compliance statement CORBY I7ABEMBMRECI CORE RERHTEATDST EXAWELTUEIN LOKENTIAPTLEISIRFACERLTE MENS ZEBERBIERLITLENEURT AURA CRES TIEL URW RUELTREW VCCI B Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase FADES 200 48 AFORAN TA SARER A SAREMA JIS C 61000 3 2 Am Lenovo product service information for Taiwan 8 Lenovo XE G ARS A FAME cl FES BAAS A 1 a BRS BB 2S Bt rh P3 SETA AE 568955518 ARIS TERA 0800 000 702 Keyboard and mouse compliance statement for Taiwan SE G E CLER SO ERR 88 n ZPS 2USB E SE ECTS E 48 Eurasian compliance mark Brazil regulatory notice Ouvir sons com mais de 85 decib is por longos per odos pode provocar danos ao sistema auditivo Mexico regulatory notice Advertencia En Mexico la operaci n de este equipo est sujeta a las siguientes dos condiciones 1 es posible que este equipo o dispositivo no cause interferencia perjudicial y 2 este equipo o dispositivo debe aceptar cualquier interferencia incluyendo la que pueda cau
88. or for the supported refresh rates The image is discolored Solution The monitor might be affected by interference from nearby equipment Move fluorescent desk lighting or any equipment that produces magnetic fields further away from the monitor If the problem persists do the following 1 Turn off the monitor 2 Adjust the placement of the monitor and other devices so that they are at least 305 mm 12 inches apart 3 Turn on the monitor Networking problems This section provides solutions to networking related problems Ethernet problems My computer cannot be connected to the network Solutions Connect the cable from the Ethernet connector to the RJ45 connector of the hub e Have the latest device driver installed on your computer To check whether you are using the latest device driver do one of the following On Windows 7 1 Click Start gt Control Panel 2 Click Hardware and Sound 3 Click Device Manager Type the administrator password or provide confirmation if prompted 4 If an exclamation mark is displayed next to an adapter name under Network adapters the adapter driver might not be the latest or is disabled Right click the highlighted adapter to update the driver 5 Click Update Driver Software and then follow the instructions on the screen On Windows 8 1 1 Open Control Panel For more information see Accessing Control Panel on the Windows 8 1 operating system on page 17 2 Click Hardware
89. or more information Troubleshooting Use the troubleshooting information to find solutions to problems that have definite symptoms If the symptom occurred immediately after you installed new software or a new hardware option do the following before referring to the troubleshooting information 40 ThinkCentre E63z User Guide 2 3 Remove the new hardware option or software If you must remove the computer cover to remove a hardware option ensure that you review and follow the electrical safety information provided with your computer For your safety do not operate the computer with the cover removed Run the diagnostic program to ensure your computer is operating correctly Reinstall the new hardware option or software following the instructions provided by the manufacturer Audio problems This section provides solutions to audio related problems No audio in Windows So lutions If you are using powered external speakers that have an On Off control ensure the following The On Off control is set to the On position The speaker power cable is connected to a properly grounded functional ac electrical outlet If your external speakers have a volume control ensure that the volume is not set too low On the Windows desktop click the speaker icon in the Windows notification area Then click Mixer Ensure that the mute speakers settings are not selected and none of the volume settings is set too low Some models
90. ors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Lenovo product specifications or warranties Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties All information contained in this document was obtained in specific environments and is presented as an illustration The result obtained in other operating environments may vary Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you Any references in this publication to non Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites The materials at those Web sites are not part of the materials for this Lenovo product and use of those Web sites is at your own risk Any performance data contained herein was determined in a controlled environment Therefore the result obtained in other operating environmen
91. ort telephone numbers refer to the Safety Warranty and Setup Guide that comes with your computer or go to the Lenovo Support Web site at http www lenovo com support phone Dom Y on The computer does not start Ensure that when you press the power button e The power cord is correctly connected to the rear of the computer and to a working electrical outlet If your computer has a secondary power switch on the rear of the computer ensure that it is switched on The power indicator on the front of the computer is on The computer voltage matches the voltage available at the electrical outlet for your country or region The monitor screen is blank Ensure that e The monitor signal cable is correctly connected to the monitor and to the appropriate monitor connector on the computer The monitor power cord is correctly connected to the monitor and to a working electrical outlet The monitor is turned on and the brightness and contrast is set correctly The computer voltage matches the voltage available at the electrical outlet for your country or region If your computer has a discrete graphics card installed be sure to use a monitor connector on the discrete graphics card The keyboard does not work Ensure that The computer is turned on e The keyboard is securely connected to a PS 2 keyboard connector or a USB connector on the computer e No keys are stuck The mouse does not work Ensure that e The compu
92. pictures maps or other objects Screen resolution You can make your documents easier to read by adjusting the screen resolution of your computer To adjust the screen resolution right click anywhere on the desktop click Screen resolution and then adjust the settings as you prefer Note Setting too low of a resolution might prevent some items from fitting on the screen For alternatives on increasing the size of text and other objects see the following 22 ThinkCentre E63z User Guide e Customizable text size on page 22 e Magnifier on page 22 e Zoom on page 22 Ease of Access keyboard shortcuts The following table contains keyboard shortcuts that can help make your computer easier to use Keyboard shorteut en Right Shift for eight seconds Num Lock for five seconds Turn Toggle Keys on or off Left Alt Left Shift Num Lock Turn Mouse Keys on or off Left Alt Left Shift PrtScn or PrtSc Turn High Contrast on or off For more information go to http windows microsoft com and then type any of the following keywords for searching keyboard shortcuts key combinations shortcut keys On Screen Keyboard If you prefer to type or enter data into your computer without using a physical keyboard you can use On Screen Keyboard On Screen Keyboard displays a visual keyboard with all the standard keys You can select keys using the mouse or another pointing device or you can tap to select the keys if your comput
93. provides instructions on how to install or replace hardware for your computer You can expand the capabilities of your computer and maintain your computer by installing or replacing hardware Attention Do not open your computer or attempt any repair before reading and understanding the Read this first Important safety information on page iii Notes e Use only computer parts provided by Lenovo e When installing or replacing an option use the appropriate instructions in this section along with the instructions that come with the option Installing external options You can connect external options to your computer such as external speakers a printer or a scanner For some external options you must install additional software in addition to making the physical connection When installing an external option see Locating connectors controls and indicators on the front of your computer on page 2 and Locating connectors on the rear of your computer on page 3 to identify the required connector Use the instructions shipped with the option to help you make the connection and install any software or device drivers that are required for the option Installing or removing the ac power adapter Attention Do not open your computer or attempt any repair before reading and understanding the Read this first Important safety information on page iii O Copyright Lenovo 2014 59 This section provides instructions on how to i
94. pter or accessories near flammable materials or in explosive environments e Ventilation slots fans and heat sinks are provided with the product for safety comfort and reliable operation These features might inadvertently become blocked by placing the product on a bed sofa carpet or other flexible surface Never block cover or disable these features Inspect your desktop computer for dust accumulation at least once every three months Before inspecting your computer turn off the power and unplug the computer s power cord from the electrical outlet then remove any dust from vents and perforations in the bezel If you notice external dust accumulation then examine and remove dust from the inside of the computer including heat sink inlet fins power supply vents and fans Always turn off and unplug the computer before opening the cover If possible avoid operating O Copyright Lenovo 2014 v your computer within two feet of high traffic areas If you must operate your computer in or near a high traffic area inspect and if necessary clean your computer more frequently For your safety and to maintain optimum computer performance always follow these basic precautions with your desktop computer e Keep the cover closed whenever the computer is plugged in e Regularly inspect the outside of the computer for dust accumulation e Remove dust from vents and any perforations in the bezel More frequent cleanings might be required for com
95. puters in dusty or high traffic areas Do not restrict or block any ventilation openings Do not store or operate your computer inside furniture as this might increase the risk of overheating e Airflow temperatures into the computer should not exceed 35 C 95 F Do not install air filtration devices They may interfere with proper cooling Operating environment The optimal environment in which to use your computer is 10 C 35 C 50 F 95 F with humidity ranging between 3596 and 80 If your computer is stored or transported in temperatures less than 10 C 50 F allow the cold computer to rise slowly to an optimal operating temperature of 10 C 35 C 50 F 95 F before use This process could take two hours in extreme conditions Failure to allow your computer to rise to an optimal operating temperature before use could result in irreparable damage to your computer If possible place your computer in a well ventilated and dry area without direct exposure to sunshine Keep electrical appliances such as an electric fan radio high powered speakers air conditioner and microwave oven away from your computer because the strong magnetic fields generated by these appliances can damage the monitor and data on the hard disk drive Do not place any beverages on top of or beside the computer or other attached devices If liquid is spilled on or in the computer or an attached device a short circuit or other damage might occur Do no
96. re that the Balance settings are set correctly termittent problems me problems occur only occasionally and are difficult to repeat lutions Ensure that all cables and cords are securely connected to the computer and attached devices Ensure that when the computer is on the fan grill is not blocked there is air flow around the grill and the fans are working If airflow is blocked or the fans are not working the computer might overheat Chapter 7 Troubleshooting and diagnostics 41 e f Small Computer System Interface SCSI devices are installed ensure that the last external device in each SCSI chain is terminated correctly For more information see your SCSI documentation Hard disk drive problems Select your symptom from the following list e Some or all hard disk drives missing from the Setup Utility program on page 42 e No Operating System Found message or the system not starting from the correct hard disk drive on page 42 Some or all hard disk drives missing from the Setup Utility program Symptom Some or all hard disk drives missing from the Setup Utility program Actions e Ensure that all hard disk drive signal cables and power cables are connected correctly e Ensure that your computer is configured correctly to support the hard disk drives If your computer is installed with five SATA hard disk drives ensure that the SATA hard disk drive enablement module one to five hard disk drives is ins
97. removal of the hard disk drive To enable the configuration change detection feature do the following 1 Start the Setup Utility program 2 From the Setup Utility program main menu select Security gt Configuration Change Detection and press Enter 3 Select Enabled and press Enter 4 Press F10 to save changes and exit the Setup Utility program Press Enter when prompted to confirm the exit Viewing and changing settings The Setup Utility program menu lists various items about the system configuration To view or change settings start the Setup Utility program See Starting the Setup Utility program on page 27 Then follow the instructions on the screen You can use either the keyboard or the mouse to navigate through menu choices The keys used to perform various tasks are displayed at the bottom of each screen O Copyright Lenovo 2014 27 Using BIOS passwords By using the Setup Utility program you can set passwords to prevent unauthorized access to your computer and data You do not have to set any passwords to use your computer However using passwords improves computer security If you decide to set any passwords read the following topics Setup Utility program password types The following types of passwords are available e Power on password When a power on password is set you are prompted to enter a valid password each time the computer is turned on The computer cannot be used until the valid password is ent
98. rmanent fixture Connect the lock to the security lock slot at the rear of your computer Depending on the type selected the lock can be operated with a key or combination The lock also locks the buttons used to open the computer cover This is the same type of lock used on many notebook computers You can order such a lock directly from Lenovo by searching for Kensington at http www lenovo com support Figure 5 Kensington style cable lock Using passwords You can set a variety of passwords through the Microsoft Windows operating system and through the BIOS of your computer to help deter unauthorized use of your computer BIOS passwords You can use the BIOS Setup Utility program to set passwords to prevent unauthorized access to your computer and data The following types of passwords are available e Power on password e Hard disk password Copyright Lenovo 2014 25 e Administrator password For more information about BIOS passwords see Using BIOS passwords on page 28 You do not have to set any passwords to use your computer However using passwords improves computing security Windows passwords Depending on your version of the Windows operating system you can use Windows passwords for a variety of features including access control and individual user settings For more information see the Windows Help and Support information system Using and under
99. rn on or restart your computer 3 When you see the logo screen repeatedly press and release the F12 key The startup device menu window is displayed 4 Select the desired startup device and press Enter The restore process begins 5 Follow the instructions on the screen to complete the operation Note After restoring your computer storage drive to the factory default state you might have to reinstall device drivers for some devices See Reinstalling programs and device drivers on page 54 Performing backup and recovery operations The Rescue and Recovery program enables you to back up all your storage drive contents including the operating system data files software programs and personal settings You can store the backup at the following locations e The Rescue and Recovery workspace e The secondary storage drive if a secondary storage drive is installed in your computer e An external USB storage drive connected to your computer e A network drive e Recordable discs a recordable optical drive is required for this option After you have completed the backup operation you can restore parts or whole of the data on the storage drive Performing a backup operation To perform a backup operation using the Rescue and Recovery program on the Windows 7 operating system do the following 1 From the Windows desktop click Start gt All Programs gt Lenovo ThinkVantage Tools gt Enhanced Backup and Restore The Rescue and R
100. rogram do one of the following On Windows 7 1 Click Start gt Control Panel 2 Click Hardware and Sound 3 Click Devices and Printers 42 ThinkCentre E63z User Guide 4 Double click USB Enhanced Performance Keyboard On Windows 8 1 1 Open Control Panel For more information see Accessing Control Panel on the Windows 8 1 operating system on page 17 2 Click Hardware and Sound 3 Click Devices and Printers 4 Double click USB Enhanced Performance Keyboard The mouse does not work Solutions Connect the mouse cable to a USB connector or PS 2 mouse connector Note Depending on your keyboard integrated USB connectors might be available to be used to connect a USB mouse Install the device drivers for the mouse e f you are using a USB mouse enable the USB connectors in the BIOS settings For more information see Enabling or disabling a device on page 29 The pointer on the screen does not move smoothly with the mouse Solution Clean the mouse For more information see Optical mouse on page 37 The wireless keyboard does not work Solutions e fthe transceiver communications LED is not on reconnect the transceiver and the keyboard e Ifthe wireless keyboard does not work when the transceiver communications LED is on restart your computer If the problem persists after the restart ensure that e The batteries are installed correctly e The batteries still retain their current
101. rs controls and indicators on the front of your computer on page 2 or Locating connectors on the rear of your computer on page 3 Figure 8 Connecting the USB keyboard or mouse Chapter 9 Installing or replacing hardware 61 Replacing the wireless keyboard or mouse Attention Do not open your computer or attempt any repair before reading and understanding the Read this first Important safety information on page iii Replacing the wireless keyboard To replace the wireless keyboard do the following 1 Remove your failing wireless keyboard 2 Take out the new wireless keyboard from the package 3 Open the battery compartment cover and Install two AAA batteries according to the polarity indicators Figure 9 Installing the keyboard batteries 4 Take away the USB dongle from the keyboard compartment or from the wireless mouse compartment and connect it to an available USB connector on the computer See Replacing the wireless mouse on page 62 5 Close the compartment cover The keyboard is ready for use Replacing the wireless mouse To replace the wireless mouse do the following 1 Disconnect the USB dongle from your computer Then take away your failing wireless mouse 2 Remove the new wireless mouse from the package 3 Press the battery compartment release button to open the battery compartment 62 ThinkCentre E63z User Guide Figure 10 Opening the battery compartment 4 Remove the USB don
102. rsion modem The modem must be connected between your computer and a TTY TDD telephone Then you can type a message on your computer and send it to the telephone Documentation in accessible formats Lenovo provides electronic documentation in accessible formats such as properly tagged PDF files or HyperText Markup Language HTML files Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader Each image in the documentation also includes adequate alternative text so that visually impaired users can understand the image when they use a screen reader Moving your computer to another country or region When you move your computer to another country or region you must take local electrical standards into consideration If you relocate your computer to a country or region that uses an electrical outlet style different from the type you are currently using you have to purchase either an electrical plug adapter or a new power cord You can order a power cord directly from Lenovo For power cord information and part numbers go to http www lenovo com powercordnotice 24 ThinkCentre E63z User Guide Chapter 4 Security This chapter provides information about how to protect your computer from theft and unauthorized use Attaching a Kensington style cable lock You can use a Kensington style cable lock to secure your computer to a desk table or other non pe
103. sar su operaci n no deseada Additional regulatory information For additional regulatory information refer to the Regulatory Notice shipped with your computer Depending on the configuration of your computer and the country or region where the computer was purchased you might have received additional printed regulatory notices All regulatory notices are available on the Lenovo Support Web site in electronic format To access electronic copies of the documentation go to http www lenovo com UserManuals Appendix A Regulatory information 73 74 ThinkCentre E63z User Guide Appendix B WEEE and recycling information Lenovo encourages owners of information technology IT equipment to responsibly recycle their equipment when it is no longer needed Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products For information on recycling Lenovo products go to http www lenovo com recycling Important WEEE information The WEEE marking on Lenovo products applies to countries with WEEE and e waste regulations for example European Directive 2002 96 EC India E Waste Management amp Handling Rules 2011 Appliances are labeled in accordance with local regulations concerning waste electrical and electronic equipment WEEE These regulations determine the framework for the return and recycling of used appliances as applicable within each geography This label is applied to various pro
104. sed To enable or disable a device do the following 4 Start the Setup Utility program See Starting the Setup Utility program on page 27 2 3 From the Setup Utility program main menu select Devices Depending on the device you want to enable or disable do one of the following e Select USB Setup to enable or disable a USB device e Select ATA Drive Setup to enable or disable an internal or external SATA device Select the desired settings and press Enter Press F10 to save changes and exit the Setup Utility program See Exiting the Setup Utility program on page 30 Selecting a startup device If your computer does not start up from a device as expected do one of the following to select the startup device you want Selecting a temporary startup device Use this procedure to select a temporary startup device Note Not all discs and hard disk drives are bootable 1 2 3 Turn on or restart your computer When you see the logo screen repeatedly press and release the F12 key The startup device menu window is displayed Select the desired startup device and press Enter The computer will start up from the device you selected Note Selecting a startup device from the startup device menu window does not permanently change the startup sequence Selecting or changing the startup device sequence To view or permanently change the configured startup device sequence do the following 1 2
105. sponsible Party Lenovo United States Incorporated 1009 Think Place Building One Morrisville NC 27560 Phone Number 919 294 5900 Ke Industry Canada Class B emission compliance statement CAN ICES 3 B NMB 3 B European Union Compliance to the Electromagnetic Compatibility Directive O Copyright Lenovo 2014 71 This product is in conformity with the protection requirements of EU Council Directive 2004 108 EC on the approximation of the laws of the Member States relating to electromagnetic compatibility Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non recommended modification of the product including the installation of option cards from other manufacturers This product has been tested and found to comply with the limits for Class B Information Technology Equipment according to European Standard EN 55022 The limits for Class B equipment were derived for typical residential environments to provide reasonable protection against interference with licensed communication devices Lenovo Einsteinova 21 851 01 Bratislava Slovakia Ce German Class B compliance statement Deutschsprachiger EU Hinweis Hinweis f r Ger te der Klasse B EU Richtlinie zur Elektromagnetischen Vertr glichkeit Dieses Produkt entspricht den Schutzanforderungen der EU Richtlinie 2004 108 EG fr her 89 336 EWG zur Angleichung der Rechtsvorschriften ber die elektromagnetische Vertr glichke
106. ssary to fix the problem e Hardware repair If the problem is caused by hardware under warranty trained service personnel are available to provide the applicable level of service e Engineering Change management There might be changes that are required after a product has been sold Lenovo or your reseller will make selected Engineering Changes ECs that apply to your hardware available These items are not covered by the warranty 68 ThinkCentre E63z User Guide Replacement or use of parts not manufactured for or by Lenovo or non warranted Lenovo parts Identification of software problem sources Configuration of BIOS as part of an installation or upgrade Changes modifications or upgrades to device drivers Installation and maintenance of network operating systems NOS Installation and maintenance of application programs Refer to the Safety Warranty and Setup Guide that comes with your computer for information about your warranty type and duration You must retain your proof of purchase to obtain warranty service For a list of Lenovo Support phone numbers go to http www lenovo com support phone or refer to the Safety Warranty and Setup Guide that comes with your computer Note Phone numbers are subject to change without notice If the number for your country or region is not provided contact your Lenovo reseller or Lenovo marketing representative If possible be at your computer when you call Have the following infor
107. standing firewalls A firewall can be hardware software or a combination of both depending on the level of security required Firewalls work on a set of rules to determine which inbound and outbound connections are authorized If your computer is preinstalled with a firewall program it helps protect against computer Internet security threats unauthorized access intrusions and Internet attacks It also protects your privacy For more information about how to use the firewall program refer to the help system of your firewall program The Windows operating system preinstalled on your computer provides the Windows Firewall For details on using the Windows Firewall refer to Help and Support on page 67 Protecting data against viruses Your computer is preinstalled with an antivirus program to help you guard against detect and eliminate viruses Lenovo provides a full version of antivirus software on your computer with a free 30 day subscription After 30 days you must renew the license to continue receiving the antivirus software updates Note Virus definition files must be kept up to date to guard against new viruses For more information about how to use your antivirus software refer to the help system of your antivirus software 26 ThinkCentre E63z User Guide Chapter 5 Advanced configuration This chapter provides the following information to help you configure the computer e Using the Setup Utility program
108. stem is allowed to control the power management features of the computer and the setting for Advanced Power Management APM BIOS mode is ignored Not all operating systems support ACPI BIOS mode Automatic Power on features The Automatic Power On features within the Power Management menu allow you to enable and disable features that turn on the computer automatically e Wake Up on Alarm You can specify a date and time at which the computer will be turned on automatically This can be either a single event or a daily event e Wake on LAN If the computer has a properly configured token ring or Ethernet LAN adapter card that is Wake on LAN enabled and there is remote network management software you can use the Wake on LAN feature When you set Wake on LAN to Enabled the computer will turn on when it receives a specific signal from another computer on the local area network LAN 14 ThinkCentre E63z User Guide To enable the Wake on LAN function or the Wake Up on Alarm function on the Windows 8 1 operating system do the following 1 Open Control Panel 2 Click Hardware and Sound gt Power Options 3 In the left panel click Choose what the power button does 4 In the Shutdown setting section clear Turn on fast startup Note If the settings are unavailable click Change settings that are currently unavailable 5 Click Save changes Setting the computer volume An audio controller is built into the computer system board
109. t case sensitive To set a strong password consider the following guidelines e Have at least eight characters in length Contain at least one alphabetic character and one numeric character e Not be your name or your user name e Not be a common word or a common name Be significantly different from your previous passwords Setting changing and deleting a password To set change or delete a password do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 27 2 From the Setup Utility program main menu select Security 28 ThinkCentre E63z User Guide 3 4 Depending on the password type select Set Power On Password Set Administrator Password or Hard Disk Password Follow the instructions on the right side of the screen to set change or delete a password Note A password can be any combination of up to 64 alphabetic and numeric characters For more information see Password considerations on page 28 Enabling or disabling a device This section provides information on how to enable or disable user access to the following devices USB Setup Use this option to enable or disable a USB connector When a USB connector is disabled the device connected to the USB connector cannot be used SATA Controller When this option is set to Disable all devices connected to the SATA connectors such as hard disk drives or optical drives are disabled and cannot be acces
110. t eat or smoke over your keyboard Particles that fall into your keyboard can cause damage Power supply statement Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician Vi ThinkCentre E63z User Guide Cleaning and maintenance Keep your computer and workspace clean Shut down the computer and then disconnect the power cord before cleaning the computer Do not spray any liquid detergent directly on the computer or use any detergent containing flammable material to clean the computer Spray the detergent on a soft cloth and then wipe the computer surfaces Tip over hazard prevention notice e Place the computer on a sturdy and low base or anchor the furniture and position the computer as far back on the furniture as possible e Keep remote controls toys and other items that might attract children off the computer Keep the computer cables and cords out of the reach of children e Supervise children in rooms where these safety tips have not been followed Copyright Lenovo 2014 vii viii ThinkCentre E63z User Guide Chapter 1 Product overview This chapter provides the following information e Locations of connectors e Computer feat
111. t http support microsoft com You also can contact the Lenovo Customer Support Center for help Some fees might apply Purchasing additional services During and after the warranty period you can purchase additional services Examples of these additional services include e Support for hardware operating systems and application programs e Network setup and configuration services e Upgraded or extended hardware repair services e Custom installation services Chapter 10 Getting information help and service 69 Service availability and service name might vary by country or region For more information about these services go to the Lenovo Web site at http www lenovo com 70 ThinkCentre E63z User Guide Appendix A Regulatory information Export classification notice This product is subject to the United States Export Administration Regulations EAR and has an Export Classification Control Number ECCN of 4A994 b It can be re exported except to any of the embargoed countries in the EAR E1 country list Electronic emissions notices The following information refers to Lenovo personal computer machine types 10D4 10D5 10D6 10D7 10E0 10E1 10E2 10E3 10EJ 10EK 10EL and 10EM Federal Communications Commission Declaration of Conformity This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reas
112. t medium to the computer Turn on or restart the computer Start the Setup Utility program See Starting the Setup Utility program on page 27 Depending on your computer model do one of the following e For 10D4 10D5 10D6 10D7 10EJ and 10EK models Select or tap Exit gt OS Optimized Defaults gt Disabled and Advanced gt OS Selection gt Windwos 8 x e For 10E0 10E1 10E2 10E3 10EL and 10EM models Select or tap Exit gt OS Optimized Defaults gt Disabled 4 Press F10 to save your settings and restart the computer 5 When you see the logo screen repeatedly press and release the F12 key until the startup device menu window is displayed Select or tap the desired startup device and press Enter Then follow the instructions on the screen to complete the recovery process 7 Disconnect the recovery medium from your computer Then click or tap Restart 8 Start the Setup Utility program See Starting the Setup Utility program on page 27 Depending on 58 your computer model do one of the following e For 10D4 10D5 10D6 10D7 10EJ and 10EK models Select or tap Exit gt OS Optimized Defaults gt Enabled and Advanced gt OS Selection gt Windwos 8 x e For 10E0 10E1 10E2 10E3 10EL and 10EM models Select or tap Exit gt OS Optimized Defaults gt Enabled ThinkCentre E63z User Guide Chapter 9 Installing or replacing hardware This chapter provides instructions on how to inst
113. talled If your computer is installed with SAS hard disk drives ensure that the SAS hard disk drive enablement module one to five hard disk drives or the LSI MegaRAID SAS adapter is installed If these actions do not correct the problem run the diagnostic program Lenovo Solution Center See Lenovo Solution Center on page 49 If you need technical assistance see Chapter 10 Getting information help and service on page 67 No Operating System Found message or the system not starting from the correct hard disk drive Symptom No Operating System Found message or the system not starting from the correct hard disk drive Action Ensure that the hard disk drive your computer starts from is listed as the first startup device in the Setup Utility program Refer to Selecting a startup device on page 29 Problems with the keyboard or mouse This section provides solutions to keyboard related and mouse related problems Keys on the keyboard do not work Solutions Connect the keyboard cable to a USB connector or PS 2 keyboard connector e If you are using a USB keyboard enable the USB connectors in the BIOS settings For more information see Enabling or disabling a device on page 29 e f you are using an Enhanced Performance USB keyboard use the help system in the Enhanced Performance Customization Keyboard program to help diagnose problems To open the Enhanced Performance Customization Keyboard p
114. ter is turned on The mouse is securely connected to a PS 2 mouse connector or a USB connector on the computer e The mouse is clean Refer to Optical mouse on page 37 for further information O Copyright Lenovo 2014 39 mera Aem The operating system does not Ensure that the startup sequence includes the device where the operating system start resides Usually the operating system is on the hard disk drive For more information see Selecting a startup device on page 29 The computer beeps multiple Ensure that no keys are stuck times before the operating system starts Troubleshooting procedure Use the following procedure as a starting point for diagnosing problems you are experiencing with your computer 1 Ensure that the cables for all attached devices are connected correctly and securely 2 Ensure that all attached devices that require ac power are connected to properly grounded functioning electrical outlets 3 Ensure that all attached devices are enabled in the BIOS settings of your computer For more information about accessing and changing the BIOS settings refer to Using the Setup Utility program on page 27 4 Go to Troubleshooting on page 40 and follow the instructions for the type of problem you are experiencing If the troubleshooting information does not help you solve the problem continue with the next step 5 Try using a previously captured configuration to see if a recent chan
115. tested to conform to the ENERGY STAR program requirement for computers at the time of manufacture 10D4 10D5 10D6 10D7 10E0 10E1 10E2 10E3 10EJ 10EK 10EL and 10EM For more information about ENERGY STAR ratings for Lenovo computers go to http www lenovo com By using ENERGY STAR compliant products and taking advantage of the power management features of your computer you reduce the consumption of electricity Reduced electrical consumption contributes to potential financial savings a cleaner environment and the reduction of greenhouse gas emissions For more information about ENERGY STAR go to http www energystar gov Lenovo encourages you to make efficient use of energy an integral part of your day to day operations To help in this endeavor set the following power management features to take effect when your computer has been inactive for a specified duration Table 2 ENERGY STAR power management features Windows 7 or Windows 8 1 operating system Power plan ThinkCentre Default e Turn off the display After 10 minutes e Put the computer to sleep After 25 minutes e Advanced power settings Turn off hard disk drives After 20 minutes Hibernate Never To awaken your computer from a Sleep mode press any key on your keyboard For more information about these settings refer to your Windows Help and Support information system Copyright Lenovo 2014 83 84 ThinkCentre E63z User Guide Appendi
116. that you have all of the discs ready before starting the recovery process During the recovery process you might be prompted to change discs Where can I find help about the Windows operating system The Windows Help and Support information system provides you with detailed information about using the Windows operating system To access the Windows Help and Support information system do one of the following e On the Windows 7 operating system click Start gt Help and Support On the Windows 8 1 operating system move your pointer to the top right or bottom right corner of the screen to display the charms Then click Settings gt Help Additionally the Windows 8 1 operating System provides a Help Tips application that you can open from the Start screen or Apps screen How can change the Windows 8 1 startup behavior to open either the desktop or the Start screen On the Windows 8 1 operating system you can set the computer to open either the desktop or the Start screen by default To set the default startup screen do the following 1 On the desktop right click on the taskbar at the bottom of the screen 2 Click Properties The Taskbar and Navigation properties window is displayed 3 On the Navigation tab locate the Start screen section and then do one of the following To set the desktop as your default startup screen select When I sign in or close all apps on a screen go to the desktop instead of Start e To set th
117. the Windows 7 operating system Lenovo provides the Rescue and Recovery program to help you back up and restore data See Performing backup and recovery operations on page 52 Remove all media from your computer such as discs USB storage devices memory cards and so on Turn off the computer and all attached devices Your hard disk drive automatically parks the read write head in a nondata area This prevents damage to the hard disk drive Unplug the power cords from electrical outlets Disconnect communication cables such as modem or network cables from the outlets first and then disconnect the other ends from the computer Note where any remaining cables are attached to the computer then remove them If you saved the original shipping cartons and packing materials use them to pack the units If you are using different cartons cushion the units to avoid damage ThinkCentre E63z User Guide Chapter 7 Troubleshooting and diagnostics This chapter provides information about diagnosing and troubleshooting computer problems If your computer problem is not described here see Chapter 10 Getting information help and service on page 67 for additional troubleshooting resources Basic troubleshooting The following table provides some basic instructions to help you troubleshoot your computer problems Note If you cannot correct the problem have the computer serviced For a list of service and supp
118. tional operating systems might be identified by Lenovo as compatible with your computer following the publication of this manual This list is subject to change To determine if an operating system has been certified or tested for compatibility check the Web site of the operating system provider Linux Chapter 1 Product overview 7 Specifications This section lists the physical specifications for your computer Dimensions and weight without package Width 488 mm 19 21 inches Height 346 mm 13 62 inches Depth 62 mm 2 44 inches Maximum configuration as shipped 4 8 kg 12 86 Ib Dimensions and weight with package Width 590 mm 23 23 inches Height 449 mm 17 68 inches Depth 140 mm 5 51 inches Maximum configuration as shipped 7 23 kg 19 37 Ib Environment e Air temperature Operating From 10 C 50 F to 35 C 95 F Storage in original shipping package From 40 C 40 F to 60 C 140 F Storage without package From 10 C 14 F to 60 C 140 F e Humidity Operating 20 80 non condensing Storage 20 90 non condensing e Altitude Operating From 15 2 m 50 ft to 3048 m 10 000 ft Storage From 15 2 m 50 ft to 10 668 m 35 000 ft Electrical input Input voltage e Low range Minimum 100 V ac Maximum 127 V ac Input frequency 50 60 Hz e High range Minimum 200 V ac Maximum 240 V ac Input frequency 50 60 Hz Lenovo programs Your computer comes with Lenovo progra
119. to support the audio connectors on your computer See Audio features on page 6 Your computer might also have a high performance audio card The audio card enables you to enjoy sound with multimedia applications record and play back sound and work with speech recognition software The connectors on the audio card vary by audio card This section provides instructions on how to set the computer volume from the desktop and Control Panel Setting the volume from the desktop To set the computer volume from the desktop do the following 1 Click the volume icon on the taskbar You can locate the taskbar at the bottom right corner of the desktop 2 Move the slider up to increase or down to decrease the volume Click the mute speaker icon to turn off the audio If the volume icon is not on the taskbar add the volume icon to the taskbar To add the volume icon do the following e For Windows 7 1 From the Windows desktop click Start gt Control Panel gt Appearance and Personalization 2 In the Taskbar and Start Menu section click Customize icons on the taskbar 3 Click Turn system icons on or off and change the volume behaviors from Off to On 4 Click OK to save the new settings e For Windows 8 1 1 Open Control Panel and click Appearance and Personalization Note For detailed information on how to open Control Panel on Windows 8 1 see Accessing Control Panel on the Windows 8 1 operating system on page 17 2 In the
120. tomer Support Center 3 Levels 1 and 2 Support To update the BIOS see Updating or recovering the BIOS on page 31 Note BIOS settings vary by operating system Change the BIOS settings before installing a new operating system See Changing the BIOS settings before installing a new operating system on page 32 Using system programs System programs are the basic layer of software built into your computer System programs include the POST the BIOS and the Setup Utility program The POST is a set of tests and procedures that are performed each time you turn on your computer The BIOS is a layer of software that translates instructions from other layers of software into electrical signals that the computer hardware can execute You can use the Setup Utility program to view or change the configuration settings of your computer See Using the Setup Utility program on page 27 for detailed information The system board of your computer has a module called electrically erasable programmable read only memory EEPROM also referred to as flash memory It enables you to update the POST the BIOS and the Setup Utility program easily To perform such an update you can either start your computer with a system program update disc or run a special update program from your operating system Lenovo might make changes and enhancements to the POST and BIOS When updates are released they are available as downloadable files on the Lenovo Web sit
121. ts may vary significantly Some measurements may have been made on development level systems and there is no guarantee that these measurements will be the same on generally available systems Furthermore some measurements may have been estimated through extrapolation Actual results may vary Users of this document should verify the applicable data for their specific environment O Copyright Lenovo 2014 85 Trademarks The following terms are trademarks of Lenovo in the United States other countries or both Lenovo Rescue and Recovery The Lenovo logo The ThinkCentre logo ThinkCentre ThinkVantage Microsoft Windows and Windows Media are trademarks of the Microsoft group of companies Linux is a registered trademark of Linus Torvalds Other company product or service names may be trademarks or service marks of others 86 ThinkCentre E63z User Guide Index A a rescue medium creating and using 54 ac power adapter connector 3 ac power adapter replacing 59 Administrator password 28 Advance configuration 27 audio features 6 backup and recovery operations 52 basic troubleshooting 39 BIOS passwords using 28 BIOS settings changing 32 C cable lock security 25 changing password 28 startup device sequence 29 cleaning an optical mouse 37 connector 3 connectors rear 3 connectors controls indicators front 2 considerations passwords 28 creating and using a rescue medium 54 creating and using re
122. ttp www freedomscientific com jaws hq asp e Using the NVDA screen reader http www nvaccess org Speech Recognition Speech Recognition enables you to control your computer by voice Using only your voice you can start programs open menus click objects on the screen dictate text into documents and write and send e mails Everything you do with the keyboard and mouse can be done with only your voice To open Speech Recognition do the following e For Windows 7 Click the Start button Then type Speech Recognition into the search field In the list of results click Speech Recognition Chapter 3 You and your computer 21 e For Windows 8 1 Move your pointer to the top right or bottom right corner of the screen to display the charms and click Search Then type Speech Recognition into the search field In the list of results click Speech Recognition For more information about how to use and configure Speech Recognition see the Windows Help and Support information system Customizable text size Depending on your preference you can change only the text size instead of changing the size of everything on the desktop To change the text size open Control Panel and click Appearances and Personalization gt Display Then go to Change only the text size and set a text size that meets your needs Magnifier Your computer is equipped with the Microsoft Magnifier to help visually impaired people use the computer more comfortably Magn
123. u have accessed during the current Windows session are displayed along the left edge If you close an active workspace its representation will not be displayed along the left edge of the screen 2 Click the representation Using a touch screen Method 1 1 Swipe in and out on the left edge of the screen Representations of all available workspaces are displayed along the left edge of the screen 2 Tap the desired workspace e Method 2 1 Swipe in from the left edge of the screen to navigate to the next available workspace 2 Repeat step 1 until you navigate to the desired workspace To navigate to the most recently accessed workspace application PC settings or desktop do one of the following Using a pointing device Move the pointer to the extreme top left corner of the screen until the Windows screen control icon EB is displayed then click the icon Using a touch screen Swipe in from the left edge of the screen For information about using other features of the Windows 8 1 operating system open the Help Tips application from the Start screen or Apps screen Alternatively refer to the Windows Help and Support information system For more information see Help and Support on page 67 Accessing Control Panel on the Windows 8 1 operating system On the Windows operating system you can view and change computer settings through Control Panel To access Control Panel on the Windows 8 1 operating system do o
124. ures e Software programs provided by Lenovo Locations This section provides the following topics e Locating connectors controls and indicators on the front of your computer on page 2 e Locating connectors on the rear of your computer on page 3 e Locating the machine type and model label on page 4 Note The components in your computer might look slightly different from the illustrations O Copyright Lenovo 2014 1 Locating connectors controls and indicators on the front of your computer The following illustration shows the locations of the connectors controls and indicators on the front of your computer NE Y LA 9 H SR Figure 1 Front connector control and indicator locations Integrated camera activity indicator available on some Ell Integrated camera available on some models models El Integrated microphones EB Power indicator 00000000 EB Power indicator 00000000 indicator El Internal speakers J Card reader slot available on some models Headset connector E USB 3 0 connector or Always On USB connector 2 ThinkCentre E63z User Guide Locating connectors on the rear of your computer The following illustration shows the locations of the connectors on the rear of your computer Some connectors on the rear of your computer are color coded to help you determine where to connect the cab
125. uter is a Gigabit Ethernet model but it cannot be connected to the network at 1000 Mbps but at only 100 Mbps Solutions e Try another cable e Set the link partner to auto negotiate e Set the switch to be 802 3ab compliant gigabit over copper I cannot connect to a wireless LAN using the built in wireless networking card Solutions e Install the latest wireless LAN drivers e Place your computer within the range of a wireless access point e Enable the wireless radio e Check Network Name SSID and your password On Windows 7 1 Click Start gt Lenovo ThinkVantage Tools gt Access Connections 2 Switch to the Advanced view and then click the Mobile Hotspot tab to check your SSID and password On Windows 8 1 1 Open Control Panel For more information see Accessing Control Panel on the Windows 8 1 operating system on page 17 2 Click Network and Internet gt Network and Sharing Center to check your SSID and password Sound does not come from the Bluetooth headset or headphone but comes from the local speaker even though the headset or headphone is connected using the Headset profile or AV profile Solution 1 Exit the application that uses the sound device for example Windows Media Player Chapter 7 Troubleshooting and diagnostics 45 2 Open Control Panel Note For detailed information on how to open Control Panel on Windows 8 1 see Accessing Control Panel on the Windows 8 1 operating system
126. ver from failures that prevent you from gaining access to the Windows environment or the Rescue and Recovery workspace on your storage drive Notes e The recovery operations you can perform using a rescue medium vary depending on the operating system e The rescue disc can be started in all types of optical drives Creating a rescue medium To create a rescue medium on the Windows 7 operating system do the following 1 From the Windows desktop click Start gt All Programs gt Lenovo ThinkVantage Tools gt Enhanced Backup and Restore The Rescue and Recovery program opens 2 In the Rescue and Recovery main window click the Launch advanced Rescue and Recovery arrow 3 Click the Create Rescue Media icon The Create Rescue and Recovery Media window opens 4 In the Rescue Media area select the type of the rescue medium you want to create You can create a rescue medium using a disc a USB storage device with sufficient capacity or a secondary internal storage drive 5 Click OK and follow the instructions on the screen to create a rescue medium Using a rescue medium Depending on whether you have created a rescue medium using a disc or a USB storage drive do one of the following e f you have created a rescue medium using a disc do the following 1 Turn on or restart your computer 2 When you see the logo screen repeatedly press and release the F12 key The startup device menu window is displayed 3 Select the d
127. wer adapters Use only the power cords and power adapters supplied by the product manufacturer The power cords shall be safety approved For Germany it shall be HO5VV F 3G 0 75 mm or better For other countries the suitable types shall be used accordingly Never wrap a power cord around a power adapter or other object Doing so can stress the cord in ways that can cause the cord to fray crack or crimp This can present a safety hazard Always route power cords so that they will not be walked on tripped over or pinched by objects Protect power cord and power adapters from liquids For instance do not leave your power cord or power adapter near sinks tubs toilets or on floors that are cleaned with liquid cleansers Liquids can cause a short circuit particularly if the power cord or power adapter has been stressed by misuse Liquids also can cause gradual corrosion of power cord terminals and or the connector terminals on a power adapter which can eventually result in overheating Ensure that all power cord connectors are securely and completely plugged into receptacles Do not use any power adapter that shows corrosion at the ac input pins or shows signs of overheating such as deformed plastic at the ac input or anywhere on the power adapter Do not use any power cords where the electrical contacts on either end show signs of corrosion or overheating or where the power cord appears to have been damaged in any way Extensi
128. x F Notices Lenovo may not offer the products services or features discussed in this document in all countries Consult your local Lenovo representative for information on the products and services currently available in your area Any reference to a Lenovo product program or service is not intended to state or imply that only that Lenovo product program or service may be used Any functionally equivalent product program or service that does nat infringe any Lenovo intellectual property right may be used instead However it is the user s responsibility to evaluate and verify the operation of any other product program or service Lenovo may have patents or pending patent applications covering subject matter described in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to Lenovo United States Inc 1009 Think Place Building One Morrisville NC 27560 U S A Attention Lenovo Director of Licensing LENOVO PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical err
129. ycling of home used computers and monitors by the manufacturer was begun on October 1 2003 This service is provided free of charge for home used computers sold after October 1 2003 For details visit the Lenovo Web site at http www lenovo com recycling japan Copyright Lenovo 2014 75 Disposing of Lenovo computer components Some Lenovo computer products sold in Japan may have components that contain heavy metals or other environmental sensitive substances To properly dispose of disused components such as a printed circuit board or drive use the methods described above for collecting and recycling a disused computer or monitor Disposing of disused lithium batteries from Lenovo computers A button shaped lithium battery is installed inside your Lenovo computer to provide power to the computer clock while the computer is off or disconnected from the main power source If you need to replace it with a new one contact your place of purchase or contact Lenovo for service If you need to dispose of a disused lithium battery insulate it with vinyl tape contact your place of purchase or an industrial waste disposal operator and follow their instructions Disposal of a lithium battery must comply with local ordinances and regulations Recycling information for Brazil Declarac es de Reciclagem no Brasil Descarte de um Produto Lenovo Fora de Uso Equipamentos el tricos e eletr nicos n o devem ser descartados em lixo comum mas env

Download Pdf Manuals

Related Search

Related Contents

Symphony - Blauton  Kensington Rexel Auto+ 100X Shredder Confetti Cut  puedes descargarte  Hayter Mowers 3401 Lawn Mower User Manual  

Copyright © All rights reserved. Failed to retrieve file