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heat pump water heater installation diagram
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1. R410A 99 8 3 7 2C2435 40 60 Water out Water in Safety valve Before installing the unit ensure there that the air flow to the Heat Tech Heat Pump unit is not restricted Allow enough space for the installation and maintenance See diagram below gt 300mm 2200mm Main unit 600mm Air outlet E Prohibit any blocking to the air outlet Fix with bolts gt 200mm VLLLL VL FEAT TECH HEAT PUMP Installation Instructions Materials required for installation To be supplied by installer 1 Plumbing connections these can be obtained from plumbing retailers 2 Suitable outdoor electrical cable Check rating plate for electrical specifications 3 Waterproof electrical isolator to be located close to the Heat Pump that will interrupt all electrical power to the unit 4 UV resistant thermal insulation to insulate all water pipes POSITIONING OF UNIT The Heat Pump must be within 8 metres of geyser storage tank with a maximum of 3 metres difference in height The heat pump should not be installed higher than the storage vessel Damage due to water on the unit or flooding is not covered by the Warranty Unit not to be mounted where it is subject to excessive run off from a roof or lawn sprinklers etc The Heat Tech Heat Pump unit is designed for outdoor location and should not be placed in an enclosed area such as a roof or garage unless mechanical ventilation is provided to
2. as a replacement for energy inefficient electric element geysers The advantages of Heat Tech Heat Pumps are Heat Tech Heat Pumps use R410A refrigerant that enables water to be heated to 60 C Control panel allows the consumer to conveniently set water temperature and timing to desired requirements High efficiency and energy saving thermal efficiency and Co efficiency of performance as high as 4 0 Heat Tech Heat pumps cut water heating costs by up to two thirds Electricity savings through the use of a Heat Tech Heat Pump can repay the total investment within 1 5 to 4 years dependant on usage Capital outlay costs of purchasing and installing a Heat Tech Heat Pump are generally lower than those of other comparable water heating system Aesthetically pleasing and no solar panels on roof required Effective in all weather conditions whether cloudy or rainy amp can heat at night when the electricity demand is low Easy operation and automatic control with automatic start up shutdown and automatic defrosting which saves any manual operation Can be retro fitted to an existing hot water cylinder by an Heat Tech certified installer Heat Tech Heat Pumps are backed nationwide and guaranteed by Heat Tech branches in all major metropolitan areas e For more information visit our website www heattech co za About Heat Pumps It is important to ensure the size of the unit matches the lifestyle of h
3. Cut off the power supply remove the bolt on the back of the water pump and turn the water pump axis Exhaust the air Check whether the water pump is damaged Normal protection no need for treatment FEAT TECH HEAT PUMP About Operation Range NOTE e Conditions1 Inlet water temperature of the units is 15 C outlet water temperature 55 C e Conditions2 Inlet water tempereature of the units is 30 C outlet water temperature 35 C Water Outlet Temperature C Water Outlet Temperature C Oe ee 15 7 43 10 43 Outdoor Temperature C Outdoor Temperature C MODEL 32 B 50 B 72 B MODEL 32 B 32 B Unit capacity and energy efficiency diagram 72 B Unit capacity and energy efficiency diagram z Oo O O 0 5 15 10 5 0 b5 101 5 202 5 303 5 40 45 Ambient temperature C Capacity COP COP W W 50 B Unit capacity and energy efficiency diagram 0 0 5 15 10 50 5 1 0 152 0 253 0 354 0 45 Ambient temperature C Capacity COP Capacity W COP W W 0 5 15 10 5 0 5 10 15 202 5 3AR A 4A 45 Ambient tmperature C Capacity COP 20 HEAT TECH HEAT PUMP Heat Tech Warranty Model No Invoice Date Serial No Customer Name Installation Address Company Name of Installer The innovation and quality of Heat Tech products is assured by an extensive Research amp Development programme In South Africa Heat Tech Water heaters are warranted by Heat Tech wh
4. HEAT TECH HEAT PUMP INSTALLATION amp OPERATION MANUAL Heat Tech Heat Pump Models ALLWH 3 2kW 5 0kW amp 7 2kW A guide to the Installation and Operation of Heat Tech Heat Pumps PLEASE READ THIS MANUAL BEFORE INSTALLING AND OPERATING THE HEAT PUMP gt a o N HEAT TECH Thank you very much for purchasing our product Before using your unit please read this manual carefully and keep it for future reference FEAT TECH HEAT PUMP Content AO IN OCUN ooe E A 1 e FIUO E esau yensastsansequeasscaniaanecueiensaniteetsuerntiie 1 e About heat US s sssssssessnssssnsrnnnnsnsnnnnnenennnnnrnrnrnrnnenrnrnnnrnnnnenenrnrnnnnnnenennnnnnnnnnnnne 1 e Why Heat Tech sessssssnnununsnsnsnnnnennnnnnnrnnnrnrnrnnnnsnnnnnnnnnnnnnnennunnnnnnnennunununnnnnnnnnnnnennnnnn 2 ONS E A O PE EA EA A NAE S E E O E 3 DENION Ol UNS apsisa res eacaes E nies qenes tangata vansaacanadavesdeeteonyaetaquacaaavacnseavaes 3 Cautions and Warnings picaiescncorse crassa yerdaancassquaetervaciavenseaieaysetoniesiacsiasenerenerrpeayeanananeuers 4 Installation ENSCEUCTIONS sssssr aa 5 e Ma e E E 5 e Installation Diagram ere ee ne ene ee ee ee 6 LOCAUON pep catccataccgnevacuedenareesscwevavanarsuevextaestaachervicuedepareessavevavevarsussraiaestaseteryisuedepareessce 7 S POTU OE MI aeaa EA E EEE EA EREE EEEE EE EO E EAEE 8 e Plumbing water connections s ssssssssssensnnnsnsrrnrnrnnnnnnnnrnrnrnrenenenrnnnnnnenerenennnnnnenn
5. ation Heat Tech Head Office Physical Address 294 Barolong Street Icon Park Sunderland Ridge Ext 1 Centurion South Africa Postal Address P O Box 8446 Centurion 0046 Tel 087 943 7471 Fax 087 941 7403 Email info heattech co za Monday to Friday 07h30 16h30 Closed Saturdays Sundays and Public Holidays Heat Tech After Sales Service Centre Tel 087 943 7470 Email service heattech co za Monday to Friday 7h30 18h00 Saturday Sunday and Public Holidays 07h30 15h30 23
6. drainage is correct The unit operates normally in the heating mode The outlet water temperature is correct The vibration is okay or if there any abnormal sounds when operating There is no refrigerant leaking Operational Explanations About the Three minute Protection If you re run the unit or turn on the manual switch after the unit stops the unit will not start within three minutes because of the self protection function of the compressor Auto Adjustment of Fan Motor If the ambient temperature is high when the unit is operating the fan motor of the unit might be on the low wind operation Defrosting in the Air Supply Operation When frost occurs during the heat supply the defrosting function will operate automatically to improve the heating effect about 2 10 minutes The fan motor will stop running when defrosting Winter Start Up In areas where the temperature drops below 09 C it is essential to keep unit in operation to avoid damage through freezing If however the heat pump is not used in this period drain the unit to prevent the formation of ice in the condenser as this can cause damage and result in the need to replace major components The warranty does not cover damage to the condenser and piping due to freezing Operating Conditions For the proper use of heat pump please operate at the outdoor temperature 7 C 43 C As there are precision electronic components inside the unit it is strictly prohibited to us
7. e T5 port between the sensor and the motherboard is loose Sensor damage The T3 port between the sensor and the motherboard is loose Sensor damage The T4 port between the sensor and the motherboard is loose Sensor damage The T6 port between the sensor and the motherboard is loose Sensor damage PCB Housing Circulation Pump Water In let port Heat Exchanger Reverse Valve Compressor Solution Connect the main unit with the A B P Q and E lines of the wired controller correctly Replace the communication line with the shielded line Replace the sensor Insert the port well Replace the sensor Insert the port well Replace the sensor Insert the port well Replace the sensor Insert the port well Replace the sensor FEAT TECH HEAT PUMP Error Code Explanation and Analysis Ed P2 P3 P4 P5 P8 P9 Pb HO 19 Sensor failure at the double pipe refrigerant outlet System high pressure protection System current protection N A Tt High pressure protection Condenser high pressure protection Protection for the over high temperature at the outlet of the condenser T2 gt 60 O Anti freezing protection Anti freezing protection Indoor and outdoor units unmatched The T2 port between the sensor and the motherboard is loose Sensor damage Leakage of refrigerant The circulating pipe between the water tank and the main unit is too small The circulati
8. e heat pump to the additional connection point situated in the middle on the side of the geyser Flow Remove geysers drain cock and replace with a dual port drain cock Connect the cold water inlet of the heat pump to the dual port drain cock on the geyser Alternatively tee into the geysers cold water supply pipe between the geysers cold water shut off valve and the drain cock Connection must be within 500mm of the drain cock FEAT TECH HEAT PUMP Installation Instructions Testing Before testing all air is to be exhausted from the piping system as follows Close all air exhaust valves and user water supply taps Open water replenishing valve Open user water supply tap When tap water flows normally close user water supply tap Open exhaust valves Once water flow coming out of exhaust valves is normal start the pump ELECTRICAL CONNECTIONS TO HEAT PUMP All electrical installations must comply with current specifications SANS 10142 1 The wiring of premises Part 1 low voltage installations All voltage and power requirements are identified on the name plate of the Heat pump It is obligatory to install a weatherproof isolator or external plug point near the Heat Pump in an easily accessible location within 1 metre of the heat pump Heat pump must be electrically earthed All power sources to the Heat Pump must be shut off before opening the electrical box Use a change over switch so the geyser element can be switc
9. e untreated water such as from a lake river or borehole water Power off e All operations will stop when the power is off The operation indicator of the wired controller will flash slowly for several seconds to notify re start after power off check If any malfunction occurs due to lightning surge or other electrical interference switch off manual power switch re start and press On Off button again 13 FEAT TECH HEAT PUMP Care Maintenance and Service CARE AND MAINTENANCE As there are no user serviceable parts within the Heat Pump owner maintenance simply involves ensuring that there is an unobstructed airflow through the evaporator and that the drain holes underneath are clear Keep foliage trimmed back away from the unit and ensure that any leaves clippings plastic bags etc do not restrict airflow After the unit has been operating for a long period and dependent on quality of water supply dirt may accumulate in the tank which then needs to be periodically cleaned by draining the storage vessel SERVICE It is a specified condition of the Heat Tech Warranty that the Heat Pump is serviced by an authorised Heat Tech Service Contractor annually Step 1 Electrical Terminals These are to be checked annually for good connection to ensure they do not become loose and result in unit malfunction or possible fire hazard Step 2 Water System amp Y Strainer The water circulation pump must be checked to ensu
10. el and serial number to avoid mistaken installation The installer must be familiar with the relevant SANS 10254 The installation maintenance replacement and repair of fixed electric storage water heating systems SANS 10252 Part 1 Water supply installations for buildings and also all local by laws SANS 1352 The installation maintenance replacement and repair of domestic air source water heating heat pump systems Many installed geysers do not conform to specifications and the end user needs to be informed in writing before installation begins When in any doubt please refer to these specification standards ee Air exhaust valve ee a es i m i Circulating water t ne Ai j TAT i CELI D oU EL m m i Accessories Accessory name Qty Purpose Installation amp Owner s This For installation and use Melar Manual Y shaped Filter To filter inlet water Wire controller assembly Control units and Display units status Seal Ring Discharge condensate water Water outllet jointing pipe Discharge condensate water Water tank sensor Detect water tank temperature 5 core shielded cable Connect outdoor unit and wire 10m controller FEAT TECH HEAT PUMP Installation Instructions COLD WATER SUPPLY PRV valve HOT WATER gt SUPPLY TO gt XK HOUSE DISTRIBUTION BOARD SAFETY VALVE DISCHARGE CHANGEOVER y SWITCH HEAT PUMP not further tha
11. ensure adequate air circulation The unit is not suited for a ducted application If cold air is discharged and recirculated into the unit its efficiency will be greatly reduced Circulating air volume not to be less than 2400m3 hour Although the Heat Tech Heat Pump is extremely quiet in operation avoid placing it on walls or in areas where there is a risk of transmitting vibration or sound into rooms such as bedrooms Do not place Heat Pump in locations where damage could be caused by water or condensate leakage If necessary provide a drain pipe to divert condensate from the unit Condensate will increase as humidity increases e Ensure drain holes in the base of the unit are clear of any debris that could cause blockage and subsequently cause corrosion N B As cold air is discharged from the unit in operation avoid placing near animal enclosures dog kennels bird cages etc Installing the unit in a location where the power supply fluctuates e g factories may cause problems CAUTION Avoid placing unit in any area where flammable gas is leaked Wall mounting Mount the Heat Tech Heat Pump using supplied brackets against a flat surface above ground level ensuring it is not subject to flood damage Brackets kits are available from Heat Tech Inspect the quality of the brick work prior to any drilling and mounting Always use a spirit level to ensure the unit is installed straight Bracket FEAT TECH HEAT PUMP Pl
12. er y p b ee k KUR warranty ump can De set to provide ot water of 60 C efficiency and faster at specific times needed heating times by user 10 metre connection wire incl lt gt 4 sy lt J Compatible with Electronic Expansion Ne Heat Tech Geysers Valve precisely controls M7 manufactured with a 2mm thick inner refrigerant flow over a wide range of steel tank temperatures 5 year and pressures warranty Ne Precisely balanced GMCC Toshiba oo ie engineered fan is Compressor extremely designed to deliver higher air volumes at lower fan speeds thus reducing noise levels and increasing reliable and efficient is optimised for Heat Tech s R410A gas system Higher water 3 year temperatures are warranty achieved along with efficiency an extended compressor lifespan Enhanced snc 60 C max temperature lt J SNe Precision engineered heat exchanging a a perfectly meets user s T 4 Way valve prevents evaporator double coil needs providing hotter gas mixing ensures loop results in higher water in the storage tank stable defrosting efficiency with and higher hot improved heating water yields and defrosting efficiency O Geysers Solar Systems Heat Pumps Spare Parts Tel 087 943 7471 email info heattech co za www heattech co za PA Energy saving Eco friendly GD Extended Lifespan longer lasting lt Efficiency FEAT TECH HEAT PUMP Specifications C
13. ernal components due to freezing rust corrosion or scale build up The Warranty is rendered also null and void should units leave South Africa unless prior approval is obtained from Heat Tech Damage caused by failure to operate the heat pump in accordance with Heat Tech s written instructions as well as damage caused by lightning electrical surges blown fuses open circuit breakers winds corrosive environments or other 21 FEAT TECH HEAT PUMP Conditions of Warranty CONDITIONS OF WARRANTY 22 Should a fault occur on a new Heat Pump following installation and initial satisfactory operation the Heat Pump will be repaired not replaced with a new unit For HEAT TECH s Limited Warranty to take effect payment must have been received in full by HEAT TECH and a faxed copy of this Warranty received by HEAT TECH for registration purposes HEAT TECH Heat Pumps must be installed by a technician that has received installation and maintenance training directly from HEAT TECH or their Authorised Training Agents Any unauthorized installation alteration or repair will void this Warranty All repairs are to be carried out by a qualified refrigeration technician who is registered in the Safe Handling of Refrigerants Further information in this regard may be obtained from HEAT TECH The installer must ensure that the installation fully complies with HEAT TECH S recommendations concerning installation water piping and electrical work including e
14. he OK key or wait for 7 seconds to confirm 4 During the setting process press the CANCEL key anytime to exit without saving B Setting the Timer Feature The controller allows for 3 timing settings to be programmed How do I do this 1 Press SET key twice to enter timing 2 Now the hour will flash for Time period 1 3 Press the A or Y keys to adjust the hour then press the gt key when finished Set the minute in the same way 4 Press the gt key when finished 5 Now set the time off in the same manner 6 Press the gt key when finished 7 Set timers 2 amp 3 in the same manner if desired 8 Press ok when completed Check timing information to check which time periods have been set press the lt lt or keys under the main page The ON and OFF times for Time period 1 Time period 2 and Time period 3 will be displayed in sequence Cancel timing press and hold the CANCEL key for 3 seconds All the effective Time periods will be cancelled C Setting tank temperature Feature Set what temperature of water you require in the geyser Tip Most normal geyser thermostats are set to 60 C However 55 C is more that adequate In winter you may want to adjust the temperature higher as users tend to shower longer and in hotter water However please note that the heat pump is least efficient when raising the water temperature from 55 to 60 C How do I set the differential 1 Press the A o
15. hed in case of heat pump failure Ensure that there is no existing device installed that controls the geyser element e g ripple relay timer etc The supply cord to the Heat Pump must be protected from damage and may only be replaced by a qualified service agent or electrician use 2 5mm twin earth Norse cable Before power is switched on it should be confirmed that all wiring is finished and that all connections are correct Specifications of power supply Model Power Source 32 B 50 B 72 B 220V 240V 50hz Manual switch and fuse Manual Switch A Fuse A FEAT TECH HEAT PUMP Installation Instructions Power Cable Min wire size mm Manual Metal pipe amp synthetic Switch A resin pipe wire Size RCCB Model Continuous Ground Capacity length Wire lt 30m ie 15 30 mA LBC 16 220V 240V 50Hz Electric Wiring Diagram XP10 ZN Red Black xsio T5 as EJEJEJ Ox f EE mr m PLEASE CONNECT CICA WITH THE ATTACHED T5 TEMp SENSOR Se oh al ee ee E mE 4 Please connect by 5 bit shielded wire GND in accessory bag Controller 11 Start up Process CONNECTING THE CONTROLLER The controller display can be mounted anywhere the client prefers in the roof or in the house The Heat Pump comes standard with a 10m long controller display cable Do not extend the connection cable beyond this length e When power cable runs parallel t
16. lectrical earthing of the unit All plumbing installations must comply with the current specifications SANS 10254 The installation maintenance replacement and repair of fixed electric storage water heating systems as well as the relevant sections of SANS 10252 Part 1 Water supply installations for buildings and also all local by laws All electrical installations must comply with current specifications SANS 10142 1 The wiring of premises Part 1 low voltage installations The installer must ensure that the installation fully complies with the requirements of SANS Code of Practice for Refrigerating Systems The size and model of the HEAT TECH Heat Pump selected must be appropriate to the specific application and hot water requirements of the User It is a specific condition of this Limited Warranty that the equipment receives one major service annually in accordance with the manufacturer s recommendation by a service company authorized by HEAT TECH Half yearly minor services are also recommended All non warranty service charges are the responsibility of the original owner Any unauthorized alteration or repairs will void this limited warranty Refrigerant is excluded from this limited warranty This warranty is not transferable Any change in ownership of equipment or change in the appointment of a maintenance contractor must be approved and accepted in writing by HEAT TECH FEAT TECH HEAT PUMP Contact Inform
17. n 8m and not lower than 3m from geyser ISOLATOR SWITCH outside in weather proof box 1m from heat pump ELECTRICAL CABLE 2 5mm twin amp earth norse A Vacuum Breaker B Dual TP Valve CIRCUIT BREAKERS C Solar Drain Cock D Lever Ball Valve within 1m of HP E Y Strainer Copper Piping Armor Flex UV protection if pipes are outside Model Manual Switch A Fuse A ALLWH3 2Kw 20 15 ALLWH5 0Kw 20 15 ALLWH7 2Kw 30 25 ltems to be removed Replaced with New Installation gt F 4 Cobra Dual Draincock Cobra Strainer Cobra 3 4 Ball Valve EAT TECH HEAT PUMP Installation Instructions Unit Specifications Model Power Supply Water Heating Ph V Hz m sto10iaemO ejcolCiammm KV Heating Input kW COP Rated Current A Recommended Water Volume L Tank Refrigerant Outdoor Noise Level Max Pipe Length Max Height Difference Operating Conditions Ambient Temp Water Outlet Temp 4 way valve Hi B protective switch Th Compressor Only Model 50 TW has this Th thermal sensing bulb Heat exchanger ALLWH3 2kW 1 220 50 3 65 1 3 7 3 7 100 250 R410A 49 8 3 ACRAS 40 60 Sleeve type heat exchanger Model 32 B 50 C 50 TW 72 C Location of unit ALLWH5 0kW 1 220 50 Sell 1 32 4 2 6 100 400 R410A 55 8 3 TACS IE 40 60 T5 Pressure insulation tank ALLWH7 2kW 1 220 50 Vea 1 96 aa 8 5 100 500
18. n Key WS i ON OFF Key Left Right Key Left Right Key Cancel key amp OK Confirm Key Press for 3sec to Press for 3sec to cancel timer cancel locking Add and Reduce key 4 IK Set Key Contents 1 Set up 2 Settings a Setting the clock b Setting the on off timers c Setting desired water temperature d Setting temperature differential 3 System Check 4 Other buttons Set up Feature This controller can be used for various models of Heat Tech Heat Pumps thus it is critical that the controller is set to the correct heat pump model e Setting 1 default is for commercial heat pumps 10 20 38kw e Setting 3 for commercial swimming pool heat pumps 45 90kw e Setting 5 Domestic heat pumps 3 2 5 7 2kW How do I change this 1 Ensure the controller is powered off 2 Hold the left and right arrows buttons down simultaneously for 3 sec 3 Number will start flashing 4 Press the up down button till the desired setting number see above is seen 5 Press ok Ue Hint If a conflict button appears conruct it means that the controller has not been set correctly for the installed machine 15 FEAT TECH HEAT PUMP Wire Controller Settings A Set the Clock Time 1 Press the SET key 3 times to enter clock settings The hour will flash 2 Press the or keys to adjust and press the key when finished 3 Now the minutes will flash Press the or keys to adjust then press t
19. ng avoid damage to evaporator fins which are easily bent and lower gently into position Heat Pump can start at any time without prior warning Delay re start Do not switch unit off and immediately on again but wait 30 seconds for refrigerant pressure to equalise Do not insert fingers or any object into the air inlet or outlet as injury or damage could be caused by rotating fan Do not allow children to play with the unit Also do not use any flammable sprays e g hair spray near the unit to avoid possibility of fire The water quality standard applicable for the unit Ph value Total hardness Conductivity Sulphur ion Chlorine ion Ammonia ion lt 200uV lt 50 ppm No lt 50 ppm cm 25 C TESE lt 50 ppm lt 30 ppm lt 0 3 ppm No requirement lt 50 ppm See www dwaf gov za for further information In areas where the water has a high lime content it may be necessary to install a water K High N softener or electronic de scaler An indication of this would be an excessive lime deposit i Lime such as on the element of a kettle Heat Tech does not warrant against failure due to lime scale build up in the heat exchanger Content FEAT TECH HEAT PUMP Installation Instructions Installation of Heat Tech Heat Pumps may only be carried out by qualified and authorised Heat Tech trained installers who possess the necessary plumbing electrical and or airconditioning certifications Before installation confirm mod
20. ng pipe between the water tank and the main unit is too long The height difference between the water tank and the main unit is too large There is air in the water pump The water pump is not started The capillary is blocked off small possibility No water in the water tank and the tap water supply is stopped The circulating pipe between the water tank and the main unit is too small The height difference between the water tank and the main unit is too large There is air in the water pump The water pump is not started The capillary is blocked off small possibility Water pump is not started There is air in the water pump The water pump is not started Prevent PTE cracking by freezing in the winter Insert the port well Replace the sensor Check the leaking place mend by welding exhaust the air and add refrigerant again Use the DN 20 pipe The length of the connecting pipe should be lt 5 m The height difference should be lt 3 m Exhaust the air see Chapter Three Check whether the water pump is damaged Weld the capillary and add refrigerant Blow it clear by high pressure air or replace it Shut down the unit and start until the tap water supply recovers to be normal Use the DN 20 pipe The height difference should be lt 3 m Exhaust the air Check whether the water pump is damaged Weld the capillary and add refrigerant Blow it clear by high pressure air or replace it
21. nne 9 e Electrical controller and thermostat connections ssssssssssssenerersnsrsrnnrnnnnsnerenrnnne 10 11 Start UP PrOCOSS siia A 12 BEANO DOFACIONN sarni EAA Ai 13 Care Maintenance amp Service w cscsccscscncccenecceceueuneneuaeneueuseneuseseueuseneusuneneunenes 14 CO Wire Controller ccccssscccsnsccncnsneccnsneennncnenenceeenenseenenseeneonseenensnenengnnennnanes 15 17 AO Error Code Explanation sssssssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 18 19 AO Aao e Oae E Od coccccuccncnseccnccnncnoncnsauousncnccnsnencceuenacnonsneeusuancunencncnene 20 AO VECE LS oorironon eoon a eee EEE Ee EEE EEE EE EEE EEE EE EE EEE EC EEC EEE ECE EEE EEL EEE EEE EEELET 21 22 AO Cop Ee OTEO o T 23 N B This Installation Manual is the property of Heat Tech Heat Pumps and all rights of copyright are reserved It may not be reproduced or used for any other purpose without written permission from Heat Tech In the interests of product improvement Heat Tech reserves the right to change specifications without prior notice It is the responsibility of the user to ensure the relevant issue of this Manual is utilised Heat Tech accepts no responsibility for loss or damage as a result of alleged errors omissions or subsequent alterations to this Manual 2 FEAT TECH HEAT PUMP Introduction Features of the Heat Tech Domestic Heat Pump Water Heater As electricity prices rise so many more people are turning to Heat Pumps
22. o the control wire please enclose in separate tubes and ensure adequate spacing between them to avoid electrical interference Temperature Sensor The Heat Tech Heat Pump comes with an 8 metre geyser temperature sensor that must be inserted into the Solar Drain cock If two thermostat pockets are available insert into 2nd thermostat pocket Final Installation Checklist Confirm the following before operation The water heating units are installed correctly The piping and wiring are correct The accessories are installed correctly The heat insulation is perfect The ground wire is connected correctly The supply voltage is consistent with the rated voltage of the unit The air inlet and outlet of the unit is free from obstacles Startup Process Power on Wire Controllers 2 min later Start circulating water pump FEAT TECH HEAT PUMP 60s later Start compressor amp fan Startup finished 12 HEAT TECH HEAT PUMP Start up Process rial Operation Check Control the heat pump operation by using a wired controller and check the following items in accordance with the User s Manual If any error please eliminate it according to the error code explanation and analysis in the end of this manual Check that The wired controller switch is in working order The functional buttons of the wired controller are correct The indicator light lights up correctly The manual operation button operates The
23. o warrant to the original owner of the Heat Pump that under conditions of normal use and maintenance the product is free from defects and workmanship The warranty is limited in duration as follows FULL ONE YEAR WARRANTY During the first 12 months after purchase Heat Tech will through its Authorised Installers and free of charge to the Owner repair or replace any parts defective in material or workmanship Replacement parts may be new or remanufactured at the sole discretion of Heat Tech In addition there is a 2 year warranty on the Wilo circulation pump Note however that warranties are null and void should the unit leave South Africa unless prior approval is obtained from Heat Tech LIMITED EXTENDED THREE YEAR COMPRESSOR WARRANTY During the second and third year after date of invoice the Compressor carries a parts only limited warranty excluding costs of labour travel and refrigerant WARRANTY TERM The Warranty Term commences on the date of the customer s invoice and shall run for the full period specified Thereafter the warranty period is to be reduced pro rata by the number of months by which the invoice date is in excess of 1 year from the unit s date of manufacture The warranty is limited to the original owner and is not transferable EXCLUSIONS The above mentioned Limited Warranty does not cover products damaged as a result of accident abuse misuse improper installation or maintenance or failure of piping or int
24. ondition 1 3500W Heating Capacity Conditon 2 3200W Condition 3 3650W Condition 1 1010W Standard power Conditon 2 850W Condition 3 1040W Max power 1550W Power supply 220V 240V 50Hz Operation control Manual start auto start failure alarm etc High pressure protection hydraulic protection overload protection temperature protection etc R410A R410A 950g 1200g Water outlet temp Default factory setting temperature 50 C Safety device Working substance Charged volume Water Circulate param Liquid side heat exchanger Double pipe heat exchanger Max resisting pressure 0 7mpa Note Conditions 1 Outdoor ambient temperature is DB WB 20 C 15 C inlet water temperature of the units is 15 C outlet water 55 C Conditions 2 Outdoor ambient temperature is DB WB 7 C 6 C inlet water temperature of the units is 30 C outlet water 35 C Conditions 3 Outdoor ambient temperature is DB WB 15 C 12 C inlet water temperature of the units is 40 C outlet water 45 C Actual heating output would be changed according to the change of outdoor temperature and relative humidity Dimensions of unit ALLWH3 2 KW ALLWH5 0 KW ALLWH7 2 KW Through hole 12X22 linea hole D FEAT TECH HEAT PUMP Cautions and Warnings All electrical connections to this Heat Tech Heat pump must be done by suitably qualified per
25. ouse i e how many people in house and how much hot water is used The heating process of a heat pump is that it absorbs heat from the ambient temperature and transfers it to water Should the ambient temperature decrease so will the heating capacity and thus also the rate of heating the water Upsizing the unit e g from a 3 2kw to a 5kw is often a good solution e There will be less strain on the machine e Will ensure a quicker turnaround of water e Increased efficiencies of the machine Guide Table This is to be used as a guide only and sizing of units must take end users lifestyle and application into consideration Model Recommended Number of People Size of existing Turnaround time of geyser heating water ALLWH3 2kW 100 150 2 hours ALLWH5 0kW 150 250 ihr 45 ALLWH7 2kW 300 500 2 hours Dependant on ambient conditions 1 FEAT TECH HEAT PUMP Why Heat Tech A HEAT TECH THE SMART CHOICE IN HEAT PUMP TECHNOLOGY I Benefits of a Heat Tech Heat Pump Se Environmentally friendly Ultra efficient tube in tube C9 Top quality reliable ta Intelligent Controller with lt J R410A gas refrigerant Heat Exchanger 4m long Wilo water LCD screen provides multiple highly efficient ensures with rifled piping which circulation pump temperature readings of the system optimum output and results in increased heat and E EE defrostine A 2 year timer function ensures that the Heat a water temperature transfer great
26. r Y keys to adjust the water temperature after the controller is powered ON 2 Alternatively press the SET key once when SET WATER TEMP is displayed on the LCD and then press A or Y to adjust the water temperature 16 FEAT TECH HEAT PUMP Wire Controller D Setting temperature differential Feature This function ensures that the heat pump does not come on every time water is drawn or if there is heat loss in the storage tank The user can set the temperature at which they would like the heat pump to come on Note Should the heat pump detect a rapid decline in temperature such as when someone is showering or bathing the unit has a built in delay that overrides this setting The heat pump will only start up when the temperature reaches 35 C This prevents water mixing in the geyser i e cold water mixing with hot The range is 2 C to 10 C How do I set the differential 1 Press the SET key 4 times to enter the temperature difference settings 2 The LCD will display DIFF Press the A or Y keys to adjust the temperature difference 3 Press the OK key or wait for 7 seconds to confirm and return to the main page During the setting process press the 3 Checking the System Feature With this function you can do basic fault finding if the heat pump is not working or you would like to see what parameters the machine is working at whilst in operation d Tip If you see and error icon ERROR kindly follow
27. re it is operating normally The Y water strainer is to be cleaned and heat exchanger coils checked for fouling Dirty or fouled heat exchangers result in inefficient operation and if fouled a chemical cleaning treatment may be necessary Step 3 Unit Performance During servicing readings must be taken of temperature pressure and electrical characteristics and the overall performance of the unit assessed Generally a fault code will be displayed on the controller which will assist in diagnosis of the problem Step 4 Cleaning Because a dirty evaporator will result in decreased efficiency the evaporator should be cleaned whenever visibly dirty preferably twice a year The outer surface of the unit may be cleaned with a sponge and warm soapy water Do not use bleach abrasive cleaners or solvents which will damage the paintwork When the evaporator is being cleaned with a low pressure hose ensure that the power to the unit is switched off N B If the Heat pump is going to be shut down for an extended period the drain valve should be left open Water that is draining from the Heat Pump could be hot and result in injury by scalding Do not allow anyone to come into contact with this water FEAT TECH HEAT PUMP Wire Controller IRE CONTROLLER Function Icon Operation icon On line Unit Mode area Qty Indication Water Level indication Setting temperature amp Clock Timing on off Water temp Constrai
28. sonnel and in compliance with all applicable local and national rules and regulations An improper electrical connection will create a hazard that could result in injury or death or damage to property The electrical mains switch is to be switched off before working on or near the unit As there are no user serviceable components within the unit only qualified Heat Tech trained technicians should open the unit and service it end users must not open the unit Should you detect any abnormality such as a smell of fire turn off the unit in order to avoid damage or injury and call your supplier for instructions Hot water can be dangerous In keeping with international safety standards Heat Tech have restricted maximum water temperature of the unit to 60 C Temperatures above this level increase the hazard of scalding If there are infants or elderly people in the home it is recommended that a lower outlet water temperature be selected Avoid water damage Stop valve on the water inlet to be closed before undertaking work on the unit Ensure that the geyser drip tray is in good condition to avoid damage to property Transport of the Heat Tech Heat Pump unit Heat pump must always be transported in original packaging and kept upright during storage and transport as indicated on the packaging The unit should not be leaned more than 45degrees If unit is transported on its side or upside down permanent damage may be caused When removing packagi
29. the instructions below How do I check Hold the Set key for 5 seconds Then press the A or W for the various operating data At the bottom of the screen you will see a number between 1 9 Each number highlights specific data 1 Temperature of the condenser pipe 2 amp 3 Outdoor ambient temperature 4 Compressor current 5 Last one error or protection last second error or protection for full error list kindly refer to manual 7 Third last error message 9 Wire controller setting value condenser pipe temp T3a of system Note P1 will indicate if there is no water flow i e the heat pump is currently not in operation 4 Other e Auxiliary button not relevant to domestic models e Unlock if the controller is not being used for longer than 1 minute It will lock itself To unlock press OK button for 3 seconds 17 FEAT TECH HEAT PUMP Error Code Explanation and Analysis ERROR CODE EXPLANATION AND ANALYSIS 18 Code Explanation Power phase order error Communication failure Outlet Water Temperature Sensor Error Water temp sensor failure in the water tank Condenser Temp Sensor failure Outdoor ambient temp Sensor failure Sensor failure at water pump outlet T8 Temperature Sensor Error Cause Analysis Communication failure between the main unit and the wired controller Electromagnetic interference because communication line is not the shielded line Damage of the sensor Th
30. umbing Connections PLUMBING CONNECTIONS All plumbing work is to be undertaken by an authorised and Heat Tech approved contractor Water inlet and outlet connections are clearly marked It is very important that piping to the storage tank is correctly connected We recommend that all pipes be lagged before they are installed as this will ease the installation process A mandatory lever shut off valve must be positioned on both pipe connections These are required for servicing The Y shaped strainer supplied with the Heat Tech unit must be positioned on the inlet water pipe as near to the unit as possible If this is not installed the warranty becomes null and void Maximum minimum water pressures The minimum water inlet pressure required is 0 2Mpa The maximum water inlet pressure is 0 7Mpa Should pressure exceed this a pressure relief valve is to be fitted and needs to be checked on a regular basis to remove lime deposits and ensure it is not blocked Water may drip from the discharge pipe of the pressure relief device so this pipe must be left open to the atmosphere in a frost free environment Piping connections to hot water cylinder Connective pipe specification Circulating water outlet of main unit Circulating water inlet of main unit Circulating water outlet of water tank Circulating water inlet of water tank Cold water inlet Heatwater outlet Safety valve Return Connect the hot water outlet of th
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