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1. Default is No When set to Yes a SUBSCRIBE for Message Waiting Indication will be sent periodically GXP1400 1405 User Manual Page 32 of 41 Firmware version 1 0 1 110 Last Updated 01 2012 SUBSCRIBE for Registration Feature Key Synchronization Proxy Require Voice Mail UserlD Send DTMF DTMF Payload Type Early Dial Dial Plan Prefix Grandstream Networks Inc CC isten Innovative IP Voice amp Video Default is No When set to Yes a SUBSCRIBE for Registration will be sent periodically Default is No This option is to synchronize DND Call Forward features with Broadsoft platform When set to Yes a SUBSCRIBE will be sent out periodically to the server Then when DND Call Forward features Call Forward No Answer Unconditional Call Forward and Call Forward on Busy are configured or changed on the phone and Broadsoft server side those features will be synchronized on the phone side and Broadsoft server side SIP Extension to notify SIP server that the unit is behind the NAT Firewall When configured user can access messages by pressing MSG button This ID is usually the VM portal access number This parameter specifies the mechanism to transmit DTMF digit There are 3 supported modes n audio DTMF is combined in audio signal not very reliable with low bit rate codec via RTP RFC2833 via SIP INFO Sends DTMF using RFC2833 The default is 101 Default is No Us
2. cccccccccccccccccccccccccccccccccsccccccccccccccccccccccccccccccccccccccccsces 41 TABLE OF TABLES GXP1400 1405 USER MANUAL Table 1 ellen eno t 4 Table 2 43XP 1400 1405 COMME Eeer 4 Table 3 GXP1400 1405 Feature Guide occccocccccccnccccconocccnconcncconcnononnnononononannnnnannnnnnnnnnannnenannonanos 5 Table 4 GXP1400 1405 Key Features maGlance 5 Table 5 GXP1400 1405 Hardware Specifications 00nnn0nnunnnnennnnnnnnnnnnennnnnnnsnnnnnnrnnnrrnnrnenrrsnnne 5 Table 6 GXP1400 1405 Technical Gpecihcatons 6 Table LCD Display DEMING M 8 Table LEDO Sutton decias 8 Table 9 GXP1400 1405 KEYPAD BUTTON 9 Table 10 GXP1400 1405 Call Features 15 Table 11 Key Pad Configuration Men 17 Table 12 Keypad GUI Ge EE 18 Table 13 Device Configuration Status cooccccccncccncnccccnnnconcnononononononononnnonnnnononnnnnnnnnnonnnenoneness 21 Grandstream Networks Inc GXP1400 1405 User Manual Page 1 of 41 Firmware version 1 0 1 110 Last Updated 01 2012 CC in nnavative IP Voice amp Video Table 14 Device Configuration Settings Basic Geitnges 21 Table 15 Device Configuration Settings Advanced Settings sseuessssse 23 Table 16 SIP Account Settings 000nn00nnnannnennnnannnennnnnnnennnnnrnsnrrnnrrrsnrnsnrrorrrrnnrronrrrnnersnrrenrrsnnerne 30 GUI INTERFACE EXAMPLES GXP1400 1405 USER MANUAL http www grandstream com pro
3. CC s Innovative IP Voice amp Video Grandstream Networks Inc GXP1400 1405 Small Medium Business IP Phone TABLE OF CONTENTS GXP1400 1405 USER MANUAL WEE Rn m ESP 3 Jl SY PLE IR 4 EECHER 4 CONNECTING YOUR PHONE ee 4 SAFETY COMPLIANCE RT A O 9 e 4 D FSI EE 4 PRODUCT OVERVIEW E 5 EUSING THE EA E LUEGO E 8 GETTING FAMILIAR WITH THEIOCD sesto setesese sese sesse teste tes serene 8 MAKING PHONE CALL Sii did 9 ANSWERING PHONE CAL 12 PHONE FUNCTIONS DURING A PHONE CALL ccccceceececececcccecccecccscuccecsccecsceecsceecscscscsecscssescucescecescscescecesescesences 12 DATA NS A 15 CUSTOMIZED LCD SCREEN amp AMI 16 CONFIGURATION GUIDE 3 52 5605 005 95598Sa TE C VFVoS e EVE DRaER NEUVES e ESOS Se Yew ie 17 CONFIGURATION WAAR EPA on asia 17 CONFIGURATION VIA WEB BROWSER ccccccsceccsceccececcecercsceccsceccscncescecescnceececsecsceececateecersecessscncsencescncsscecseneceesecs 20 SAVING THE CONFIGURATION CHANGES load 38 REBOOTING THE PHONE REMOTELY id 38 SOFTWARE UPGRADE CUSTOMIZATION 1 ccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccsccees 39 FIRMWARE UPGRADE THROUGH TFTP HTTP iria 39 CONFIGURATION FILE krie uo ge Rp a DM M UM TREO aiai 40 RESTORE FACTORY DEFAULT SETTING 2
4. Force INVITE Enable 100rel Account Ring Tone Ring Timeout Line seize Timeout Send Anonymous Anonymous Call Rejection Auto Answer Grandstream Networks Inc CC isten Innovative IP Voice amp Video The SIP Session Timer extension enables SIP sessions to be periodically refreshed via a SIP request UPDATE or re INVITE Once the session interval expires if there is no refresh via a UPDATE or re INVITE message the session is terminated Session Expiration is the time in seconds at which the session is considered timed out provided no successful session refresh transaction occurs beforehand The default value is 180 seconds Defines the minimum session expiration in seconds Default is 90 seconds If set to Yes the phone will use session timer when it makes outbound calls if remote party supports session timer If selecting Yes the phone will use session timer when it receives inbound calls with session timer request If set to Yes the phone will use session timer even if the remote party does not support this feature If set to No the session timer is enabled only when the remote party supports this feature To turn off Session Timer select No for Caller Request Timer Callee Request Timer and Force Timer As a Caller select UAC to use the phone as the refresher or UAS to use the Callee Or proxy server as the refresher As a Callee select UAC to use caller or proxy server as the refr
5. and then enter the number to dial out 70 Disable Call Waiting per Call Offhook dial 70 and then enter the number to dial out 71 Enable Call Waiting per Call Offhook dial 71 and then enter the number to dial out 72 Unconditional Call Forward Offhook dial 72 Then enter the number to forward the call Press OK softkey or SEND button 73 Cancel Unconditional Call Forward Offhook dial 73 and the phone will hang up 90 Busy Call Forward Offhook dial 90 Then enter the number to forward the call Press OK softkey or SEND button 91 Cancel Busy Call Forward Offhook dial 91 and the phone will hang up 92 Delayed Call Forward Offhook dial 92 Then enter the number to forward the call Press OK softkey or SEND button 93 Cancel Delayed Call Forward Offhook dial 93 and the phone will hang up Grandstream Networks Inc GXP1400 1405 User Manual Page 15 of 41 Firmware version 1 0 1 110 Last Updated 01 2012 lt A Innovative IP Voice amp Video CusTOMIZED LCD SCREEN amp XML GXP1400 1405 IP phone supports 1 XML Custom Screen and 2 XML Downloadable Phonebook Please refer to the following link for documentation and templates 1 XML Custom Screen custom idle screen logo softkey layout and etc http www qrandstream com products gxp series general documents GXP140x XML Screen Customization zi 2 XML Downloadable Phonebook http www grandstream com products gxp series
6. Secondary SIP Server can be registered GXP140x will use the Secondary SIP Server directly when making a call Note Please do not configure duplicate SIP Server address in SIP server and Secondary SIP Server IP address or Domain name of Outbound Proxy Media Gateway or Session Border Controller Used for firewall or NAT penetration in different network environment If the system detects symmetric NAT STUN will not work ONLY outbound proxy can provide solution for symmetric NAT User account information provided by VoIP service provider ITSP either an actual phone number or formatted like one SIP service subscriber s Authenticate ID used for authentication It can be identical to or different from SIP User ID SIP service subscriber s account password for GXP1400 1405 to register to SIP servers of ITSP SIP service subscriber s name that is used for Caller ID display The default is set to A Record If users wish to locate the server by DNS SRV users may select SRV or NATPTR SRV When Use Configured IP option is selected if SIP server is configured as domain name phone will not send DNS query but use Primary IP or Secondary IP to send sip message if at least one of them are not empty This option applies only if Use Configured IP is selected the phone will send DNS query to the Primary IP Insert IP address here Insert the first back up IP here Insert the second back up IP here Default is D
7. Video If the Call Info header contains answer after 0 the call be answered automatically This fields need to be set to Yes if users would like to have the phone to be paged intercom Default is No If set to Yes then for Attended Transfer the Refer To header uses the transferred target s Contact header information Defines whether or not the call is transferred to the other party if the initiator of the conference hangs up Default setting is set to No Check the SIP User ID in Request URI If they don t match the call will be rejected GXP1400 1405 supports up to 7 different Vocoder types including G 711 a p also known as PCMU PCMA G 723 1 G 729A B G 726 32 Ilbc G 722 wide band Configure Vocoders in a preference list that is included with the same preference order in SDP message Enter the first Vocoder in this list by choosing the appropriate option in Choice 1 Similarly enter the last Vocoder in this list by choosing the appropriate option in Choice 8 Enable SRTP mode based on selection Default is No Selects whether or not symmetric RTP is supported This controls the silence suppression VAD feature of the audio codec G 723 and G 729 If set to Yes when silence is detected a small quantity of VAD packets instead of audio packets will be sent during the period of no talking If set to No this feature is disabled GXP1400 1405 User Manual Page 36 of 41 Firmware version 1 0 1 110
8. repair or refund If you purchased the product directly from Grandstream contact your Grandstream Sales and Service Representative for a RMA Return Materials Authorization number before you return the product Grandstream reserves the right to remedy warranty policy without prior notification Grandstream Networks Inc GXP1400 1405 User Manual Page 4 of 41 Firmware version 1 0 1 110 Last Updated 01 2012 lt A Innovative IP Voice amp Video Product Overview Table 3 GXP1400 1405 Feature Guide Features GXP1400 405 LCD Display lt 128 x 40 pixel Number of Lines 2 Features Benefits Open Standards SIP RFC3261 TCP IP UDP RTP HTTP HTTPS ARP RARP ICMP Compatibility DNS A record SRV and NAPTR DHCP both client and server m PPPoE TELNET TFTP NTP STUN SIMPLE 802 1x TR 069 Superb Audio Quality Advanced Digital Signal Processing DSP Silence Suppression VAD SES Network Interfaces 10 100 Mbps Ethernet port integrated PoE GXP1405 only Feature Rich Traditional voice features including caller ID call waiting hold transfer forward block auto answer off hook dial and etc em mm mm mm mm mm mm mm mm mm mm em mm mm em mm mm mm mm mm mm mm mm mm mm mm mm mm mm mm mm mm mm mm pa mm om mm mm mm P Advanced Features 2 line keys with dual color LED and 2 SIP accounts 3 way conference graphic LCD 3 XML programmable context sensitive soft keys 5
9. Last Updated 01 2012 Voice Frames per TX No Key Entry Timeout Use as Dial Key G723 Rate G726 32 Packing Mode iLbc Frame Size iLbc Payload Type Jitter Buffer Type Jitter Buffer Length Conference URI Special Feature Grandstream Networks Inc CC isten Innovative IP Voice amp Video This field contains the number of voice frames to be transmitted in a single Ethernet packet be advised the IS limit is based on the maximum size of Ethernet packet is 1500 byte or 120kbps When setting this value be aware of the requested packet time ptime used in SDP message is a result of configuring this parameter This parameter is associated with the first codec in the above codec Preference List or the actual used payload type negotiated between the 2 conversation parties at run time E g if the first codec is configured as G 723 and the Voice Frames per TX is set to 2 then the ptime value in the SDP message of an INVITE request will be 60ms because each G 723 voice frame contains 30ms of audio Similarly if this field is set to 2 and the first codec is G 729 or G 711 or G 726 then the ptime value in the SDP message of an INVITE request will be 20ms If the configured voice frames per TX exceeds the maximum allowed value the IP phone will use and save the maximum allowed value for the corresponding first codec choice The maximum value for PCM is 10 x10ms frames for G 726 it is 20 x10ms frames for G
10. Time Display Format Grandstream Networks Inc CC isten Innovative IP Voice amp Video This option allows the user to enable disable 802 1x mode on the phone The default value is disabled To enable 802 1x mode this field should be set to EAP MD5 Once enabled the user would be required to enter the following information below to be authenticated on the network 1 Identity 2 MD5 Password This allows the user to configure each line key and enable Shared Call Appearance for the line Options available for Key Mode are 1 Line 2 SharedLine This parameter controls the date time display according to the specified time zone If Allow DHCP Option 2 to override Time Zone setting is checked the time zone will be overridden by the DHCP server This parameter allows the users to define their own time zone The syntax is std offset dst offset start time end time Default is set to MTZ 6MDT 5 M4 1 0 M11 1 0 MTZ 6MDT 5 This indicates a time zone with 6 hours offset with 1 hour ahead which is U S central time If it is positive if the local time zone is west of the Prime Meridian A K A International or Greenwich Meridian and negative if it is east M4 1 0 M11 1 0 The 1st number indicates Month 1 2 3 12 for Jan Feb Dec The 2nd number indicates the nth iteration of the weekday 1st Sunday 3 Tuesday The 3rd number indicates weekday 0 1 2 6 for Sun Mon Tues Sat Therefore
11. a same LAN VPN using private or public IP addresses or e Both phones can be connected through a router using public or private IP addresses with necessary port forwarding or DMZ To make a direct IP call please follow these steps e Press MENU button to bring up MAIN MENU e Select Direct IP Call using the arrow keys e Press OK to select e Input the 12 digit target IP address Please see example below e Press OK key to initiate call For example If the target IP address is 192 168 1 60 and the port is 5062 e g 192 168 1 60 5062 input the following 192 168 1 60 5062 The key represents the dot the key represents colon Press OK to dial out The GXP1400 1405 also supports Quick IP Call mode This enables the phone to make direct IP calls using only the last few digits last octet of the target phone s IP number This is possible only if both phones are in under the same LAN VPN This simulates a PBX function using the CMSA CD without a SIP server Controlled static IP usage is recommended To enable Quick IP calls the phone has to be setup first This is done through the web setup function In the Advanced Settings page set the Use Quick IP call mode to Yes When xxx is dialed where x is 0 9 and xxx lt 255 a direct IP call to aaa bbb ccc XXX is completed aaa bbb ccc is from the local IP address regardless of subnet mask The numbers xx or x are also valid The leading O is not required bu
12. different power adaptor with the GXP1400 1405 as it may cause damage to the products and void the manufacturer warranty Note e This document is subject to change without notice e Reproduction or transmittal of the entire or any part in any form or by any means electronic or print for any purpose without the express written permission is not permitted Grandstream Networks Inc GXP1400 1405 User Manual Page 3 of 41 Firmware version 1 0 1 110 Last Updated 01 2012 A nnovative IP Voice amp Video Installation EQUIPMENT PACKAGING Table 1 Equipment Packaging y QGXP14001400 Handset ve CONNECTING YOUR PHONE The connectors of the GXP1400 1405 are located on the bottom of the device Table 2 GXP1400 1405 Connectors PC 10 100Mbps RJ 45 ports for PC downlink connection LAN 10 100Mbps RJ 45 port for LAN uplink connection integrated PoE GXP1405 only Power Jack 5V DC power port UL Certified Handset Jack RJ9 Headset Jack RJ9 SAFETY COMPLIANCES The GXP1400 1405 phone complies with FCC CE and various safety standards The GXP1400 1405 power adaptor is compliant with the UL standard Please use the universal power adaptor provided with the GXP1400 1405 package only The manufacturer s warranty does not cover damages to the phone caused by unsupported power adaptors WARRANTY If you purchased your GXP1400 1405 from a reseller please contact the company where you purchased your phone for replacement
13. general documents gxp wp xml phonebook pdf Grandstream Networks Inc GXP1400 1405 User Manual Page 16 of 41 Firmware version 1 0 1 110 Last Updated 01 2012 CC isten Innovative IP Voice amp Video Configuration Guide The GXP1400 1405 can be configured in two ways Firstly using the Key Pad Configuration Menu on the phone secondly through embedded web configuration menu CONFIGURATION VIA KEYPAD To enter the MENU press the round button Navigate the menu by using the arrow keys up down and left right Press the OK softkey to confirm a menu selection Press left arrow key can exit to the previous menu The phone automatically exits MENU mode with an incoming call the phone is off hook or the MENU mode if left idle for 20 seconds Press the MENU button to enter the Key Pad Menu The menu options available are listed in table 11 Table 11 Key Pad Configuration Menu CA A Call History Displays histories of answered dialed missed and transferred and forwarded calls Select Clear All to clear all the call history entries Status Displays the network status account status software version and hardware version of the phone Press network status to enter the sub menu for IP setting information DHCP Static IP PPPoE Subnet Mask Gateway and DNS server Phone Book Displays the phonebook and downloads phonebook XML LDAP Directory Displays the LDAP directory and downloads directory Instant Messages Goes to instant m
14. in green The user can switch lines before dialing any number by pressing the LINE buttons For example when LINE 1 is pressed the LINE 1 LED will light up in green If LINE 2 is pressed the LINE 2 LED will light up in green and the subsequent call will be made through SIP account 2 Incoming calls to a specific account will attempt to use its corresponding LINE if it is not in use When the virtually mapped line is in use the GXP140x will flash the other available LINE in red A line is ACTIVE when it is in use and the corresponding LED is red Completing Calls There are FIVE ways to complete a call 1 DIAL To make a phone call e Take Handset off hook or press SPEAKER button or press HEADSET button or press an available LINE key to activate speakerphone e The line will have a dial tone e Enter the phone number e Press or HANDSET button to send 2 REDIAL To redial the last dialed phone number e Take Handset off hook or press the SPEAKER button or press an available LINE key to activate speakerphone or on idle screen e Press the REDIAL soft key 3 VIA CALL HISTORY To call a phone number in the phone s history e Press the MENU button to bring up the Main Menu e Select Call History and then Answered Calls Missed Calls or Dialed Calls or etc depending on your needs e Select phone number using the arrow keys e Press OK to select e Select and press Dial to dial out 4 VIA PHONEBOOK To C
15. is No This parameter specifies how often the GXP1400 1405 sends a blank UDP packet to the SIP server in order to keep the hole on the NAT open Default is 20 seconds NAT IP address used in SIP SDP message Default is blank IP address or Domain name of the STUN server STUN resolution result will display in the STATUS page of the Web UI Allows the user to select the following options for firmware upgrade e Always Check for New Firmware e Check New Firmware only when F W pre suffix changes e Always Skip the Firmware Check Firmware upgrade may take up to 10 minutes depending on network environment Do not interrupt the firmware upgrading process Note Grandstream strongly recommends that the user upgrade firmware locally in a LAN environment if using TFTP to upgrade Please DO NOT interrupt the upgrade process especially the power supply as this will damage the device The password used for encrypting the XML configuration file using OpenSSL This is required for the phone to decrypt the encrypted XML configuration file The user name for the HTTP HTTPS server The password for the HTTP HTTPS server It won t display for security protection GXP1400 1405 User Manual Page 24 of 41 Firmware version 1 0 1 110 Last Updated 01 2012 Upgrade Via Firmware Server Path Config Server Path Firmware File Prefix Postfix Config File Prefix Postfix CC isten Innovative IP Voice amp Video This field allow
16. navigation keys 8 dedicated buttons for HOLD TRANSFER CONFERENCE VOLUME HEADSET MUTE DND SPEAKERPHONE SEND REDIAL A a A A A A eg Zeen Zen Ze A A A A a ss ss ss i ss a ss ss fa Advanced Functionality Customized downloadable ring tones SRTP SIP over TLS multi language support and XML enabled adjustable positioning angles wall mountable AES encryption automatic multimedia service eg weather information SS ee a a i a H Table 5 GXP1400 1405 Hardware Specifications o GXP140014085 LAN Interface 10 100 Mbps Full Half Duplex Ethernet port with auto detection LLL _ Integrated PoE GXP1405 only Graphic LCD Display 128 x 40 pixel ExpansionModue NA CallAppearanceLED 2Dualcolor greevred linekeys 00 Universal Switching Input 100 240VAC 50 60 Hz Grandstream Networks Inc GXP1400 1405 User Manual Page g t Firmware version 1 0 1 110 Last Updated 01 2012 Power Adaptor Protocol Support Audio Features Grandstream Networks Inc lt A Innovative IP Voice amp Video Output 5VDC 800mA 4 0 W UL certified e e e e e e e e e zm eM e em ee e e em em em e e ee e ee e zm zm em e em zm em e em zm mm e em em em e em em om em e e re em ee e em em em rm e ee em e zm em em e em ee em e zm zm zm ee e ee ee zm zm eK zm ew ew we wm mm mm mm wm wm wm wm wm mm mm wm wm wm wm m
17. old phonebook list before downloading the new file The default setting is set to Yes Note If there is a duplicate entry same name same number and same index added both manually and from phonebook xml file only 1 entry will be saved and displayed GXP1400 1405 User Manual Firmware version 1 0 1 110 Page 26 of 41 Last Updated 01 2012 LDAP Directory Idle Screen XML Download Download Screen XML At Boot up Use custom filename Idle Screen XML Server Path Offhook Auto Dial Syslog Server Syslog Level Send SIP Log NTP server Allow DHCP Option 42 to override NTP server SSL Certificate SSL Private Key Grandstream Networks Inc CC isten Innovative IP Voice amp Video IP address or domain name of LDAP script server Enable XML Idle Screen download via TFTP or HTTP Select whether to Use Custom Filename or not and define the XML server path The phone will download the idle screen xml file if set to Yes The default setting is No The phone will use custom filename specified in XML server path if set to Yes The default setting is No opecify the idle screen XML server path To configure a User ID extension to dial automatically when the phone is taken offhook The IP address or URL of System log server This feature is especially useful for ITSPs Select the syslog level for GXP140x to report Default is NONE The level is one of DEBUG INFO WARNING or ERROR
18. on HOLD Once the call is established press TRANSFER key then the LINE button of the waiting line to transfer the call Hang up the phone call after the call is transferred 3 Auto Attended Transfer Users could enable Auto Attended Transfer under Web GUI gt Advanced Setting Page During the first call press TRANSFER hard button and it will bring up another line The first call will be on hold Enter the number and press SEND or key to establish the second call After the second call is established users could press TRANSFER hard button to transfer the call or press the SPLIT soft key so the second call will be resumed NOTE e To transfer calls across SIP domains SIP service providers must support transfer across SIP domains 3 Way Conferencing GXP1400 1405 can host conference calls and supports up to 3 way conference calling 1 Initiate a Conference Call Establish a connection with two parties Press CONF button Choose the desired line to join the conference by pressing the corresponding LINE button 2 Cancel Conference f after pressing the CONF button a user decides not to conference anyone press the current active LINE button his will resume two way conversation with the current line 3 End Conference Press HOLD to end the conference call and put all parties on hold To speak with an individual party select the corresponding LINE key GXP1400 1405 also supports Easy Conference mod
19. on mute but it must remain in the conversation Also this is not applicable when the feature Transfer on call hangup is turned on e When using Easy Conference mode press SEND button to establish the second call after entering the number instead of using Voice Messages Message Waiting Indicator A blinking red MWI Message Waiting Indicator on the top right corner of the GXP1400 1405 indicates a message is waiting Dial into the voicemail box to retrieve the message An IVR will prompt the user through the process of message retrieval Shared Call Appearance SCA The GXP1400 1405 phone supports shared call appearance by Broadsoft standard This feature allows members of the SCA group to shared SIP lines and provides status monitoring idle active progressing hold of the shared line When there is an incoming call designated for the SCA group all of the members of the group will be notified of an incoming call and will be able to answer the call from the phone with the SCA extension registered All the users that belong to the same SCA group will be notified by visual indicator when a user seizes the line and places an outgoing call and all the users of this group will not be able to seize the line until the line goes back to an idle state or when the call is placed on hold With the exception of when multiple call appearances are enabled on the server side In the middle of the conversation there are two types of ho
20. password Only the administrator can access the Advanced Settings and Account Settings page Password field is purposely blank for security reasons after clicking update and saved The maximum password length is 25 characters Enter the end user password again as above to confirm new password This field defines the layer 3 QoS parameter It is the value used for IP Precedence or Diff Serv or MPLS Default value is 12 GXP1400 1405 User Manual Page 23 of 41 Firmware version 1 0 1 110 Last Updated 01 2012 Layer 2 QoS Local RTP port Use Random Port Keep alive interval Use NAT IP STUN Server Firmware Upgrade and Provisioning XML Config File Password HTTP HTTPS User Name HTTP HTTPS Password Grandstream Networks Inc CC isten Innovative IP Voice amp Video This contains the value used for layer 2 802 1Q VLAN tag and 802 1p priority value Default setting is 0 VLAN supported equipment is required when configuring these settings This parameter defines the local RTP port pair used to listen and transmit It is the base RTP port for channel 0 When configured channel 0 will use this port value for RTP channel 1 will use port_value 2 for RTP Local RTP port ranges from 1024 to 65400 and must be even The default value is 5004 This parameter when set to Yes will force random generation of both the local SIP and RTP ports This is usually necessary when multiple GXPs are behind the same NAT Default
21. 0 for Account 1 and 5062 for Account 2 Retry registration if the process failed Default is 20 seconds RFC 3261 SIP T1 timer Default is 0 5 second RFC 3261 SIP T2 timer Default is 4 seconds Choose SIP Transport between UDP TCP and TLS TCP Default is UDP When TLS TCP is used in SIP Transport select sip or sips in this mode Default is sips Enable to use actual ephemeral port in contact with TCP TLS Default is No Enable to check the domain certificate Default is No The SIP Extension notifies the SIP server that it is behind a NAT firewall This configuration selects whether or not the incoming messages should be validated Selects whether or not SIP Instance ID is supported This parameter activates the NAT traversal mechanism It has options No STUN Keep Alive UPnP Auto VPN If selecting STUN and a STUN server is also specified the phone performs according to the STUN client specification Using this mode the embedded STUN client detects if and what type of NAT Firewall configuration is used If the detected NAT is a Full Cone Restricted Cone or a Port Restricted Cone the phone will use its mapped public IP address and port in all of its SIP and SDP messages If selecting Keep Alive with no specified STUN server the GXP1400 1405 will periodically every 20 seconds or so send a blank UDP packet with no payload data to the SIP server to keep the hole on the NAT open
22. 2xxxxxx where 000b82xxxxxx is the MAC address of the GXP1400 1405 phone This file is for provisioning purpose For normal TFTP or HTTP firmware upgrades the following error messages in a TFTP or HTTP server log can be ignored TFTP Error from IP ADRESS requesting cfg000b82023dd4 File does not exist Configuration File Download CONFIGURATION FiLE DOWNLOAD The GXP1400 1405 can be configured via Web Interface as well as via Configuration File binary or XML through TFTP or HTTP HTTPS The Config Server Path is the TFTP or HTTP server path for the configuration file It needs to be set to a valid URL either in FQDN or IP address format The Config Server Path can be the same or different from the Firmware Server Path A configuration parameter is associated with each particular field in the web configuration page A parameter consists of a Capital letter P and 2 to 4 digit numeric numbers i e P2 is associated with Admin Password in the ADVANCED SETTINGS page For a detailed parameter list please refer to the link below to download the corresponding configuration template of the firmware http www grandstream com support tools Once the GXP1400 1405 boots up or re booted it will request a configuration file named cfgx ooooooooox followed by a request for configuration XML file named cfgxxxxxxxxxxxx xml where 5ooXxxxxxxxxx is the MAC address of the device i e cfg000b820102ab The configuration file name
23. 723 it is 32 x30ms frames for G 729 G 728 64 x10ms and 64 x2 5ms frames respectively Please be careful when editing these parameters Adjusting these parameters will also change the dynamic jitter buffer The GXP1400 1405 has a patent dynamic jitter buffer handling algorithm The jitter buffer range is 20 200 ms We recommend using the default settings provided We do not recommend adjusting these parameters if you are an average user Incorrect settings will affect the voice quality Default is 4 seconds This parameter allows users to configure the key as the Send or Dial key If set to Yes fe key will immediately send the call In this case this key is essentially equivalent to the Re Dial key If set to No the key is included as part of the dial string Encoding rate for G723 codec By default 6 3kbps rate is set Select ITU or IETF for G726 32 packing mode ilbc packet frame size Default is 20ms For Asterisk PBX 30ms might be required Payload type for Ilbc Default value is 97 The valid range is between 96 and 127 Jitter buffer type Fixed or Adaptive Default value is Adaptive Jitter buffer length Default value is 300ms The valid range is between 100ms and 800ms Configure the conference URI when using Broadsoft N way calling feature Default is Standard Choose the selection to meet special requirements from Soft owitch vendors GXP1400 1405 User Manual Firmwa
24. 8 Se ee zm zm e e zm zm e e zm zm e e e zm e e e e zm e e e r T wm wm em wm mm e em em e em em em e em em em em em e em em em em ew wm em em em em em em wm em em E wm em em em em e em pm em em wm mm em em mm em em em em em wm mm em wm em em wm em em HOLD TRANSFER CONF LINE 1 LINE 2 MSG SPEAKERPHONE HANDSET HEADSET MUTE DND NAVIGATION 5 VOLUME 3 XML Programmable Soft keys NAT friendly remote software upgrade via TFTP HTTP for deployed devices including behind firewall NAT Auto manual provisioning system Web GUI Interface Support Layer 2 802 1Q VLAN 802 1p and Layer 3 QoS ToS DiffServ MPLS mee mm mm wm Mm wm wm mm mm wm mm mm mm wm mm mm wm vm mm mm om mm wm wm mm mm mm om mm wm mm mm mm wm mm mm wm wm mm wm wm mm mm wm wm mm wm wm mm mm em mm mm wm mm mm mm mw mm wm wm mm mm om mm mm mm ew mm wm om mm mm mm mm mm wm wm mm wm wm mm wm mm Full duplex hands free speakerphone Advanced Digital Signal Processing DSP Dynamic negotiation of codec and voice payload length Support for G 723 1 5 3 6 3K G 729A B G 711 a u law G 726 32 G 722 wide band and iLBC codecs In band and out of band DTMF in audio RFC2833 SIP INFO Silence Suppression VAD voice activity detection CNG comfort noise generation ANG automatic gain control Acoustic Echo Cancellation AEC with Acoustic Gain Control AGC for speakerphone mode support side tone Adaptive jitter buffer con
25. 8 Grandstream gxp1400 Default is blank If configured GXP140x will request the firmware file with the prefix postfix and only the firmware with the matching encrypted prefix will be downloaded and flashed into the phone Note This setting is useful for ITSPs End user should keep it blank Default is blank If configured GXP140x will request the config file with the prefix postfix and only the file with the matching encrypted prefix will be downloaded and flashed into the phone Note This setting is useful for ITSPs End user should keep it blank GXP1400 1405 User Manual Page 25 of 41 Grandstream Networks Inc Firmware version 1 0 1 110 Last Updated 01 2012 Allow DHCP Option 43 and Option 66 to override server Automatic Upgrade Authenticate Conf File Enable TR 069 ACS URL TR 069 Username TR 069 Password Periodic Inform Enable Periodic Inform Interval Connection Request Username Connection Request Password Authentication Method Connection Request Port Phonebook XML Download Phonebook XML Server Path Phonebook Download Interval Remove Manually edited entries on Downloads Grandstream Networks Inc CC isten Innovative IP Voice amp Video Default is Yes This allows device to get provisioned from the server automatically Default is No Choose Yes to enable automatic HTTP upgrade and provisioning In Check for upgrade every field enter the number of minutes to ch
26. Basic Settings Basic preferences such as date and time settings line keys and LCD settings can be set here Additional functions available to administrators are e Advanced Settings To set advanced network settings codec settings XML configuration settings and etc e Account To configure the SIP account Grandstream Networks Inc GXP1400 1405 User Manual Page 20 of 41 Firmware version 1 0 1 110 Last Updated 01 2012 a Innovative IP Voice amp Video Table 13 Device Configuration Status MAC Address IP Address Product Model Part Number Software Version System Up Time System Time Registered PPPoE Link Up Service Status Core Dump The device ID in HEXADECIMAL format This will be used for provisioning and is written on the label in the original box as well as on the label located on the back panel of the device This field shows IP address of GXP1400 1405 This field contains the product model information This field contains the product part number Program This is the main firmware release number which is always used for identifying the software or firmware system of the phone Boot Booting code version number Core Core code version number Base Base code version number e DSP DSP code version number Aux Aux code version number This field shows system up time since the last reboot This field shows the current time on the phone system Indicates whether accounts are regist
27. Syslog messages are sent based on the following events e product model version on boot up INFO level e NAT related info INFO level e Sentor received SIP message DEBUG level e SIP message summary INFO level e inbound and outbound calls INFO level e registration status change INFO level e negotiated codec INFO level e Ethernet link up INFO level e SLIC chip exception WARNING and ERROR levels e memory exception ERROR level The Syslog uses USER facility In addition to standard Syslog payload it contains the following components GXP 1400 device MAC address firmware version error message For example Nov 30 07 55 46 10 131 28 27 GXP1400_GUI 00 0b 82 2b 3c a4 1 0 1 108 LCD IdleScreen XmlApp is now visible When setting the Yes phone will send out SIP Log to syslog server Default setting is No This parameter defines the URI or IP address of the NTP Network Time Protocol serve It is used to display the current date time Default is Yes This allows device gets provisioned for DHCP Option 42 from the server automatically The user specified SSL certificate used for SIP over TLS The user specified SSL private key used for SIP over TLS GXP1400 1405 User Manual Firmware version 1 0 1 110 Page 27 of 41 Last Updated 01 2012 SSL Private Key Password Distinctive Ring Tone System Ring Tone Call Progress Tones Disable Call Waiting Disable Call Waiting Tone Disab
28. all a phone in from the phone s phonebook e Go to the phonebook by pressing the DOWN arrow key or pressing the menu button and selecting Phone Book e Select the phone number by using the arrow keys e Press OK to select Grandstream Networks Inc GXP1400 1405 User Manual Page 10 of 41 Firmware version 1 0 1 110 Last Updated 01 2012 CC isten Innovative IP Voice amp Video e Select and press Dial to dial out 5 VIA PAGE INTERCOM Server PBX has to support Page Intercom Also GXP1400 1405 and PBX have to be configured correctly e Take Handset off hook or press SPEAKER button or press HEADSET button or press an available LINE key to activate speakerphone e Press OK button the round button in the center of navigation keys and the screen will display LINEx PAGE e Dial the number to Page Intercom e Press SEND button to dial out NOTE e Dial tone and dialed number display occurs after the handset is off hook or handset button is pressed or speaker button is pressed or the line key is selected After dialing the number the phone waits 4 seconds by default No key Entry Timeout before sending and initiating the call Press button to override the 4 second delay Making Calls using IP Addresses Direct IP Call allows two phones to talk to each other in an ad hoc fashion without a SIP proxy VoIP calls can be made between two phones if e Both phones have public IP addresses or e Both phones are on
29. ducts gxp series general documents gxp21xx gui zip Screenshot of Configuration Login Page Screenshot of Status Page Screenshot of Basic Setting Configuration Page Screenshot of Advanced User Configuration Page Screenshot of SIP Account Configuration Page Screenshot of Saved Configuration Changes Page Screenshot of Reboot Page USC DIS MI Grandstream Networks Inc GXP1400 1405 User Manual Page 2 of 41 Firmware version 1 0 1 110 Last Updated 01 2012 A nnovative IP Voice amp Video Welcome GXP1400 1405 is a next generation small to medium business IP phone that features 2 lines with 2 SIP accounts a 128x40 graphical LCD 3 XML programmable context sensitive soft keys dual network ports with integrated PoE GXP1405 only and 3 way conference The GXP1400 1405 delivers superior HD audio quality rich and leading edge telephony features personalized information and customizable application service automated provisioning for easy deployment advanced security protection for privacy and broad interoperability with most 3 party SIP devices and leading SIP NGN IMS platforms It is a perfect choice for small to medium businesses looking for a high quality feature rich IP phone with affordable cost Caution Changes or modifications to this product not expressly approved by Grandstream or operation of this product in any way other than as detailed by this User Manual could void your manufacturer warranty Warning Please do not use a
30. e Key Pad Menu To configure the Upgrade Server via Key Pad Menu options select Config from the Main Menu then select Upgrade Under this sub Menu user can edit Upgrade Server in either an IP address format or FQDN format Choose Save and use TFTP or Save and use HTTP to select upgrade method Select Reboot from the Main Menu to reboot the phone Web Configuration Interface To configure the Upgrade Server via the Web configuration interface open the web browser Enter the GXP1400 1405 IP address Enter the admin password to access the web configuration interface In the ADVANCED SETTINGS page enter the Upgrade Server s IP address or FQDN in the Firmware Server Path field Select TFTP or HTTP upgrade method Update the change by clicking the Update button Reboot or power cycle the phone to update the new firmware During this stage the LCD will display the firmware file downloading process Please do NOT disrupt or power down the unit If a firmware upgrade fails for any reason e g TFTP HTTP server is not responding there are no code image files available for upgrade or checksum test fails etc the phone will stop the upgrading process and re boot using the existing firmware software Firmware upgrades take around 60 seconds in a controlled LAN or 5 10 minutes over the Internet We recommend completing firmware upgrades in a controlled LAN environment whenever possible No Local TFTP HTTP Ser
31. e In Easy Conference mode users can initiate conference by calling another number when the current line is in talking or conference Also the conference can be re established by pressing the ReConf softkey when the conference is on hold Easy Conference mode can be used combined with the traditional ways to establish 3 way conference 1 Initiate a Conference Call Establish one call Press CONF button and a new line will be brought up Dial the number and press SEND button to establish the second call Press CONF button again or press the ConfCall softkey to establish the 3 way conference 2 Hold Conference Grandstream Networks Inc GXP1400 1405 User Manual Page 13 of 41 Firmware version 1 0 1 110 Last Updated 01 2012 CC se Innovative IP Voice amp Video During the conference press HOLD button and the conference will be put on hold Toresume the conference press the ReConf softkey To split the conference and resume the call with each party press the corresponding line key 3 End Conference f the users decide not to conference after establishing the second call press EndCall softkey instead of ConfCall softkey CONF button It will end the second call and the screen will show the first call is on hold During the conference press EndCall softkey or hang up to end the conference NOTE e The party that starts the conference call has to remain in the conference for its entire duration you can put the party
32. e DND Back Ring Tone Default Ring Ring1 Ring2 Ring 3 Back SIP Account SIP Proxy Outbound Proxy SIP User ID SIP Auth ID SIP Password SIP Transport Audio Save Cancel Upgrade Firmware Server Config Server Upgrade Via Back Layer 2 QoS 802 1Q VLAN Tag Priority value Reset Vlan Config Back Diagnostic Mode Keypad LED Diagnostic Account 1 Forward All Forward Busy Forward No Answer Voice amp Video No Answer Timeout Page 19 of 41 Last Updated 01 2012 CC inn Innovative IP Voice amp Video CONFIGURATION VIA WEB BROWSER The GXP1400 1405 embedded Web server responds to HTTP HTTPS GET POST requests Embedded HTML pages allow a user to configure the IP phone through a Web browser such as Microsoft s IE Mozilla Firefox and Google Chrome Access the Web Configuration Menu To access the phone s Web Configuration Menu e Connect the computer to the same network as the phone e Make sure the phone is turned on and shows its IP address e Start a Web browser on your computer e Enter the phone s IP address in the address bar of the browser e Enter the administrator s password to access the Web Configuration Menu ech The Web enabled computer has to be connected to the same sub network as the phone This can easily be done by connecting the computer to the same hub or switch as the phone is connected to In absence of a hub
33. e LCD B 222 C 2222 D 33 press the 3 key twice D will show on the LCD E 333 Fi 3333 Example if the MAC address is 000582006395 it should be key in as 0002228200333395 NOTE e f there are digits like 22 in the MAC you need to type 2 then press gt right arrow key to move the cursor or wait for 4 seconds to continue to key in another 2 Step 3 Press the OK button to move the cursor to OK Press OK button again to confirm If the MAC address is correct the phone will reboot Otherwise it will exit to previous keypad menu interface Grandstream Networks Inc GXP1400 1405 User Manual Page 41 of 41 Firmware version 1 0 1 110 Last Updated 01 2012
34. e e e e e ee e e e e e e e e ee n zm zm User specific URL for configuration file and firmware files Mass provisioning using TR 069 or encrypted XML configuration file Message waiting indication support DNS SRV Look up and SIP Server Fail Over Support customizable idle screen via downloading XML by HTTP TFTP User and administrator level passwords MD5 and MD5 sess based authentication AES based secure configuration file SRTP TLS 802 1x media access control GXP1400 1405 User Manual Page 7 of 41 Firmware version 1 0 1 110 Last Updated 01 2012 Ce nnovalive IP Voice amp Video Using the GXP1400 1405 GETTING FAMILIAR WITH THE LCD GXP1400 1405 has a dynamic and customizable screen The screen displays differently depending on whether the phone is idle or in use active screen Table 7 LCD Display Definition DATE AND TIME Displays the current date and time It can be synchronized with Internet time Servers LOGO NAME Displays company logo name This logo name can be customized via xml screen customization The maximum size for logo name is 26 characters in English approximately NETWORK Shows the status of network in the middle of the screen It will indicate whether STATUS the network is down or starting STATUS BAR Shows the status of the phone using icons as shown in the next table SOFTKEYS The softkeys are context sensitive and will change depending on the status of the phone Typical functions as
35. e only if proxy supports 484 responses Sets the prefix added to each dialed number GXP1400 1405 User Manual Page 33 of 41 Firmware version 1 0 1 110 Last Updated 01 2012 Dial Plan Delayed Call Forward Wait Time Enable Call Features Call Log Grandstream Networks Inc lt A Innovative IP Voice amp Video Dial Plan Rules 1 Accepted Digits 1 2 3 4 5 6 7 8 9 0 A a B b C c D d 2 Grammar x any digit from 0 9 a xx atleast 2 digit numbers b xx only 2 digit numbers c exclude d 3 5 any digit of 3 4 or 5 e 147 any digit of 1 4 or 7 f lt 2 011 gt replace digit 2 with 011 when dialing g the OR operand e Example 1 369 11 161 5ooxxxx Allow 311 611 and 911 or any 10 digit numbers with leading digits 1617 e Example 2 1900x lt 1617 gt XXXXXXX Block any number of leading digits 1900 or add prefix 1617 for any dialed 7 digit numbers e Example 3 1xxx 2 9 xxxxxx lt 2 011 gt x Allows any number with leading digit 1 followed by a 3 digit number followed by any number between 2 and 9 followed by any 7 digit number OR Allows any length of numbers with leading digit 2 replacing the 2 with 011 when dialed 3 Default Outgoing x Allow any length of numbers Example of a simple dial plan used in a Home Office in the US 1900x lt 1617 gt 2 9 xxxxxx 1 2 9 xx 2 9 xxxxxx 011 2 9 x 3469 11 Explanation of example rule reading from le
36. eaker will ring on incoming call When headset is connected to GXP140x users could use the HEADSET button in two different modes Default Mode When GXP140x is in idle press HEADSET button to offhook the phone and make calls by using headset Headset icon will display on the top of the call screen in dialing talking status When there is an incoming call press HEADSET button to pick the call by using headset When there is an active call using headset press HEADSET button to hang up the call When Speaker Handset is used in dialing talking status press HEADSET button to switch to headset Press it again to hang up the call or press Speaker Handset to switch back to previous mode Toggle Headset Speaker When GXP140x is in idle press HEADSET button to switch to Headset mode The idle screen will display a Headset icon In this mode if pressing Speaker button or softkey headset will be used by default When there is an incoming call press LINE button Answer softkey or Speaker button headset will be used When there is an active call press HEADSET button to toggle between Headset and Speaker Set headset TX gain to 6 O or 6 Default is O db Set headset RX gain to 6 O or 6 Default is O db Set handset RX gain to 6 O or 6 Default is O db Table 15 Device Configuration Settings Advanced Settings Admin Password Confirm Password Layer 3 QoS Grandstream Networks Inc Administrator
37. eck the HTTP server for firmware upgrade or configuration changes When set to No the phone will only perform HTTP upgrade and configuration check once at boot up Note This function is used by ITSP End user should NOT touch these parameters Default is No If set to Yes configuration file would be authenticated before acceptance End user should use default setting Default is No URL for TR 069 Auto Configuration Servers ACS Enter ACS username for TR 069 Enter ACS password for TR 069 Enable periodic inform Default is No If set to YES device will send inform packets to the ACS When enabling periodic inform set up the periodic inform interval to send the inform packets to the ACS Enter the connection request username This is the user name for the ACS to connect to this device Enter the connection request password This is the password for the ACS to connect to this device 3 11 Select the authentication method among No authentication Basic or Digest Enter the connection request port This is the port for the ACS to connect to this device Selects the file download mode for the download server Users can choose from TFTP HTTP No The URL IP address of the phonebook download server The interval at which the phonebook will be downloaded from the download server in Minutes The default setting is O If set to Yes the phone will remove the manually edited entries in the
38. ered to the related SIP server Indicates whether the PPPoE connection is enabled connected to a modem and the NAT type e GUI shows the GUI status running or stopped Phone shows the phone status running or stopped Download core dump file for troubleshooting when necessary Table 14 Device Configuration Settings Basic Settings End User Password Confirm Password IP Address This contains the password for end user to access the Web Configuration Menu Users can enter new password here This field is case sensitive with a maximum length of 25 characters Enter the end user password again as above to confirm new password The GXP140x operates in three modes 1 DHCP mode The GXP140x acquires IP address from the first DHCP server it discovers on the LAN The DHCP option is reserved for NAT router mode In DHCP mode all the field values for the Static IP mode are not used 2 PPPoE mode Set PPPoE account ID PPPoE password and PPPoE service name for the GXP140x to establish PPPoE sesstion 3 Static IP mode Configure IP address Subnet Mask Gateway DNS Server 1 DNS Server 2 and Preferred DNS Server if Static IP mode is used Grandstream Networks Inc GXP1400 1405 User Manual Page21of41 Grandstream Networks Inc Page 21 of 41 Firmware version 1 0 1 110 Last Updated 01 2012 802 1x Mode Line Keys x Time Zone Self Defined Time Zone Weather Update LCD Contrast Date Display Format
39. esher or UAS to use the phone as the refresher Session Timer can be refreshed using INVITE method or UPDATE method Select Yes to use INVITE method to refresh the session timer PRACK Provisional Acknowledgment method enables reliability to SIP provisional responses 1xx series This is required to support PSTN inter networking There are 4 uniquely defined ring tones e System Ring Tone when selected all calls will ring with system ring tone e 3 Customer Ring Tones when selected incoming calls from designated account will play selected ring tone Defines how long ring will ring when receiving a call Default is 60 seconds Defines how long before the line can be seized when Share Line is used Default is 15 seconds If this parameter is set to Yes the From header in outgoing INVITE message will be set to anonymous essentially blocking the Caller ID from displaying Default is No If set to Yes anonymous call will be rejected Default is No If set to Yes GXP1400 1405 will automatically switch on speaker to answer the incoming call GXP1400 1405 User Manual Firmware version 1 0 1 110 Page 35 of 41 Last Updated 01 2012 Allow Auto Answer by Call Info Refer To Use Target Contact Transfer on Conference Hangup Check SIP User ID for Incoming INVITE Preferred Vocoder SRTP Mode Symmetric RTP Silence Suppression Grandstream Networks Inc CC se Innovative IP Voice amp
40. essages Direct IP Call Dials IP address for direct IP call Preference Press Menu button to enter this sub menu including e Do NOT Disturb DND Do Not Disturb function could be turned on or off in the Do Not Disturb menu e Ring Tone Choose different ring tones in the Ring Tone menu e Ring Volume Press Menu button to hear the selected ring volume press or gt to hear and adjust the ring tone volume e LCD Contrast Press or gt to adjust the LCD contrast e Download SCR XML The phone will download the custom idle screen if available e Erase Custom SCR Custom idle screen will be erased and will be replaced with default logo e Display Language Users can choose English Simplified Chinese Traditional Chinese Korean Japanese Italian Spanish French German Portuguese Russian Croatian Hungarian Polish Slovenian Arabic Hebrew or Grandstream Networks Inc GXP1400 1405 User Manual Page 17 of 41 Firmware version 1 0 1 110 Last Updated 01 2012 Config Factory Functions Network Call Features Reboot Exit CC isten Innovative IP Voice amp Video Dutch which are built in the phone Users could select Automatic for local language based on IP location if available Also the phone will download secondary language if available e Time Settings Users can set the date and time on the phone Press Menu button to choose the menu item Press or follow the soft ke
41. f silence In order to set a continuous ring OFF should be zero Otherwise it will ring ON ms and a pause of OFF ms and then repeat the pattern Up to three cadences are supported Default is No If set to Yes the call waiting feature will be disabled Default is No If set to Yes the call waiting tone will be disabled Default is No If set to Yes direct IP calls will be disabled Dial an IP address under the same LAN VPN segment by entering the last octet in the IP address In the Advanced Settings page there is an option Use Quick IP call mode Default setting is No When set to Yes offhook the phone and dial XXX X is 0 9 and XXX lt 255 phone will make direct IP call to aaa bbb ccc XXX where aaa bbb ccc comes from the local IP address REGARDLESS of subnet mask XX or X are also valid so leading O is not required but OK See Quick IP Call Mode section for details Default is No If set to Yes conference will be disabled Default is No If set to Yes the DND button on keypad will be disabled Default is No If set to Yes transfer will be disabled GXP1400 1405 User Manual Page 28 of 41 Firmware version 1 0 1 110 Last Updated 01 2012 Auto Attended Transfer Configuration via Keypad Menu Enable STAR key Keypad locking Password to lock unlock Do not escape as 23 in SIP URI Grandstream Networks Inc CC inn Innovative IP Voice amp V
42. ft to right e 1900x prevents dialing any number started with 1900 e lt 1617 gt 2 9 xxxxxx allows dialing to local area code 617 numbers by dialing 7 numbers and 1617 area code will be added automatically e 1 2 9 xx 2 9 xxxxxx allows dialing to any US Canada Number with 11 digits length e 011 2 9 x allows international calls starting with 01 1 e 3469 11 allow dialing special and emergency numbers 311 411 611 and 911 Note In some cases where the user wishes to dial strings such as 123 to activate voice mail or other applications provided by their service provider the should be predefined inside the dial plan feature An example dial plan will be x which allows the user to dial followed by any length of numbers Time waited before the call is forward to a number or VM Default is 20 seconds Default is Yes If set to No Call transfer Call Forwarding amp Do Not Disturb are supported locally provided ITSP support those features In addition ForwardAIl softkey will be hidden if call feature code is disabled for Account 1 Enable disable Call Log and select type of calls to log Log All Calls Log Incoming Outgoing only Missed calls NOT recorded Disable Call Log GXP1400 1405 User Manual Page 34 of 41 Firmware version 1 0 1 110 Last Updated 01 2012 Session Expiration Min SE Caller Request Timer Callee Request Timer Force Timer UAC Specify Refresher UAS Specify Refresher
43. garian Italian Japanese Korean Dutch Polish Portuguese Russian Slovenian Simplified Chinese and Traditional Chinese Note The Automatic setting in language refers to Grandstream s IP2Location client which when connected to Internet would attempt to lookup a database driven by Grandstream with the IP address for its geographical location Language file postfix allows the language file to have different postfixes so the phone can request a particular file It will append an underscore plus the string in the language file postfix The default language file name is gxp txt If the field Language File postfix has NL string in it then the phone will request gxp NL txt instead of gxp txt User can only load one secondary language Supported downloadable language Czech Croatian Estonian French German Italian Polish Portuguese Slovak Slovenian and Spanish How to set up Download Language This is similar to updating firmware in your local network environment 1 Get the language file gxp txt ready Make sure the file is using UTF 8 encoding 2 Copy gxp txt to the firmware server directory using your local TFTP or HTTP server 3 Access the advanced settings of the Web GUI set Display Language to Download Language and enter the server path in Firmware Server Path Select TFTP or HTTP for firmware upgrade 4 Update and reboot the phone Download Device Download the current device configuratio
44. ideo Default is No If set to Yes the phone will use attended transfer by default Configures the access control of configurations via the phone keypad menu There are three modes e Unrestricted e Basic Settings Only CONFIG option will not display in keypad MENU e Constraint Mode CONFIG FACTORY FUNCTIONS and NETWORK options will not display in keypad MENU Default is enabled When the phone is in idle screen press and hold STAR key for 4 seconds and the keypad will be locked To unlock the keypad press and hold STAR key for 4 seconds Enter the password to unlock in the prompted window and then press MENU key to enter The password to lock unlock can be configured If users forget the password to unlock it log into web GUI and change the password Update and reboot the phone When the phone boots up press and hold STAR key for 4 seconds and enter the new password to unlock it Enter the password to lock the keypad in web GUI To unlock the keypad enter the password in the prompted window in the phone s LCD screen Default is No By default will be replaced as 23 in SIP URI GXP1400 1405 User Manual Page 29 of 41 Firmware version 1 0 1 110 Last Updated 01 2012 CC isten Innovative IP Voice amp Video Display Language Allows user to choose preferred display language in web UI and keypad UI Currently the phone supports these languages Arabic German English Spanish French Hebrew Croatian Hun
45. isabled If the phone has an assigned PSTN telephone number this field should be turned on and a User Phone parameter will be attached to the From header in SIP request This parameter controls sending REGISTER messages to the proxy server The default setting is Yes Default is No If set to Yes the SIP user s registration information will be cleared on reboot GXP1400 1405 User Manual Page 31 of 41 Firmware version 1 0 1 110 Last Updated 01 2012 Register Expiration Reregister Before Expiration Local SIP Port SIP Registration Failure Retry Wait Time SIP T1 Timeout SIP T2 Interval SIP Transport SIP URI Scheme when using TLS Use Actual Ephemeral Port in Contact with TCP TLS Check Domain Certificates Remove OBP from Route Validate Incoming Messages Support SIP Instance ID NAT Traversal SUBSCRIBE for MWI Grandstream Networks Inc CC isten Innovative IP Voice amp Video This parameter allows user to specify the time frequency in minutes that GXP1400 1405 refreshes its registration with the specified registrar The default interval is 60 minutes The maximum interval is 65 535 minutes about 45 days This parameter allows user to specify the time frequency in seconds that GXP1400 1405 sends out a re registration request before the Register Expiration By default is O second This parameter defines the local SIP port used to listen and transmit The default value is 506
46. ld Public Hold and Private Hold When a member of the group places the call on public hold the other users of the SCA group will be notified of this by the red flashing button and they will be able to resume the call from their phone by pressing the line button However if this call is placed on private hold no other member of the SCA group will be able to resume that call To enable shared call appearance the user would need to register the shared line account on the phone In addition they would need to navigate to Settings gt Basic Settings on the web UI and set the line to Shared Line If the user requires more shared call appearances the user can configure multiple line buttons to be shared line buttons associated with the account Grandstream Networks Inc GXP1400 1405 User Manual Page 14 of 41 Firmware version 1 0 1 110 Last Updated 01 2012 CALL FEATURES lt A Innovative IP Voice amp Video The GXP1400 1405 supports traditional and advanced telephony features including caller ID caller ID w name call forward transfer park hold as well as intercom paging Table 10 GXP1400 1405 Call Features Key Call Features 30 Block Caller ID for all subsequent calls Offhook and dial 30 31 Send Caller ID for all subsequent calls Offhook and dial 31 67 Block Caller ID per call Offhook dial 67 and then enter the number to dial out 82 Send Caller ID per call Offhook dial 82
47. le Direct IP Calls Use Quick IP Call Mode Disable Conference Disable DND Button Disable Transfer Grandstream Networks Inc CC isten Innovative IP Voice amp Video User specified password to protect the private key above Select a Distinctive Ring Tone 1 through 3 for the caller ID The Caller ID can be configured as a particular caller ID or Alert Info text When a particular call ID is configured in the Caller ID the selected ring tone will be used when the incoming call is from the Caller ID System Ring Tone will be used for all other calls If server supports Alert Info the Alert Info text can be mapped to the 3 customized ring tones For example if you configure the custom ring tone 1 user ID to priority that ring tone will be used if we receive INVITE with Alert Info header in the following format Alert Info info priority System ring tone Default is North American standard User could adjust system ring tone frequencies and cadences based on local telecom standard Using these settings users can configure ring or tone frequencies based on parameters from local telecom By default they are set to North American standard Frequencies should be configured with known values to avoid uncomfortable high pitch sounds Syntax f1 val f2 val c on1 off1 on2 off2 on3 off3 Frequencies are in Hz and cadence on and off are in 10ms ON is the period of ringing On time in ms while OFF is the period o
48. m mm mm wm wm wm wm c wm wm wm wm mm wm mm mm wm wm wm mm wm mm em wm mm o wm mm mm mm wm mm wm wm wm wm mm wm O wm wm mm mm mm mm wm wm wm mm mm mm mm wm wm wm mm wm mm wm e Unit weight 0 7KG Package weight 1 1KG GXP1400 1 0KG GXP1405 wem wm rn wm wm wm wm o wm wm wm wm wm wm wm wm wm wm wm wm wm wm c mm mm em wm mm ww wm wm wm wm wm wm em o o wm wm mm ww o c mm wm wm wm em wm wm mm wm wm mm mm mm wm wm wm wm m weer ew mm ew wm wm mm mm vm wm wm wm wm wm mm vm wm wm wm em wm wm wm mm wm mm mm wm wm mm wm wm wm wm wm wm wm wm em wm wm wm mm vm wm wm wm wm wm wm O mm mm mm wm wm mm mm wm wm wm m wm wm wm wm wm wm em wm wm wm em wm wm mm em wm mm mm mm wm wm wm e ee wm d em wm a em vm wm em em E i wm wm wm wm wm wm vm wm i vm wm ia om wm vm wm om e wm em wm em mm wm wm mm wm em e mm em em em mm em em em em em e em wm em em mm wm em om em wm e wm wm vm em em wm E wm wm wm wm wm vm wm wm wm wm e FCC Part 15 CFR 47 Class B EN55022 Class B EN55024 EN61000 3 2 EN61000 3 3 EN 60950 1 AS NZS CISPR 22 Class B AS NZS CISPR 24 RoHS UL 60950 power adapter a P mm mm mm mm mm mm mm mm mm mm mm mm mm rm rm mm rm rm mm rm rm mm mm SIP RFC3261 TCP IP UDP RTP HTTP HTTPS ARP RARP ICMP DNS A record SRV and NAPTR DHCP both client and server PPPoE TELNET TFTP NTP STUN SIMPLE 802 1x TR 069 Support 2 SIP accounts Support SIP Dialog package RFC 4235 Support for SIP MESSAGE method RFC 342
49. n txt file In the txt file all the P values will Configuration be displayed except for the password fields GXP140x has up to two line appearances each with an independent SIP account Each SIP account requires its own configuration page Their configurations are identical Table 16 SIP Account Settings Account Active This field indicates whether the account is active The default value is Yes Account Name The name associated with each account SIP Server SIP Server s IP address or Domain name provided by VoIP service provider Grandstream Networks Inc GXP1400 1405 User Manual Page 30 of 41 Firmware version 1 0 1 110 Last Updated 01 2012 Secondary SIP Server Outbound Proxy SIP User ID Authenticate ID Authenticate Password Name DNS Mode Primary IP Backup IP 1 Backup IP 2 TEL URI SIP Registration Unregister on Reboot Grandstream Networks Inc CC isten Innovative IP Voice amp Video This field contains the URL or the IP address of a second SIP server When this field is configured GXP140x will send out Registration requests and Subscribe messages except for message waiting to the SIP Server and Secondary SIP Server for the same account When making a call GXP140x will use the registered primary SIP server first If this primary SIP Server is not available the registered Secondary SIP Server will be used If the primary SIP Server is not registered but
50. or use as DND button when the phone is in idle state Press HEADSET key to answer hang up phone calls when using headset It also allows user to toggle between headset and speaker Enable Disable hands free speaker Enable Disable handset mode or used as SEND REDIAL Press the four navigation keys to move up down left right Press the round button in the center to enter Keypad Configuration MENU mode when phone is idle Or use it as ENTER key when in Keypad Configuration Adjust volume by pressing or Standard phone keypad press key to send call press key to for IVR functions MAKING PHONE CALLS Handset Headset and Speakerphone The GXP1400 1405 allows you to make phone calls via handset headset or speakerphone During the active calls the user can switch between the handset headset and the speakerphone by pressing the corresponding keys on the phone Grandstream Networks Inc GXP1400 1405 User Manual Page 9 of 41 Firmware version 1 0 1 110 Last Updated 01 2012 CC istan Innovative IP Voice amp Video 2 SIP Accounts and Lines GXP1400 1405 can support up to 2 independent SIP accounts Each account is capable of independent SIP server user and NAT settings Each of the line buttons is virtually mapped to an individual SIP account In off hook state select an idle line and the dial tone will be heard To make a call select the line you wish to use The corresponding LINE LED will light up
51. randstream Networks Inc GXP1400 1405 User Manual Page 18 of 41 Firmware version 1 0 1 110 Last Updated 01 2012 MENU Call History Status Phone Book LDAP Directory Instant Message Direct IP Call Preference Config Factory Functions Network Call Features Reboot Exit Grandstream Networks Inc Call History Answered Calls Dialed Calls Missed Calls Transferred Calls Forwarded Calls Clear All p Back sis Phone Book New Entry Download Phonebook XML Delete All Entries Back LDAP Directory View Directory Download Directory Search Configuration Back Instant Message Clear All Back Preference Do Not Disturb Ring Tone Ring Volume LCD Contrast Download SCR XML Erase Custom SCR Display Language Time Settings Back Config SIP Upgrade Factory Reset Layer 2 QoS Back Factory Function Audio Loopback Diagnostic Mode Back Network IP Setting PPPOE Settings IP Netmask Gateway DNS Server 1 DNS Server 2 Back Call Features Account 1 GXP1400 1405 User Manual Firmware version 1 0 1 110 andstream Innovative IP Call History Items p Delete All Entries New Entry First Name Last Name Number Acct Confirm Add Cancel Return Search Configuration Select Filter Filter Value Back Do Not Disturb Enable DND Disabl
52. re version 1 0 1 110 Page 37 of 41 Last Updated 01 2012 CC isten Innovative IP Voice amp Video SAVING THE CONFIGURATION CHANGES After the user makes a change to the configuration press the Update button in the Configuration Menu The web browser will then display a message window to confirm saved changes We recommend rebooting or powering cycle the IP phone after saving changes REBOOTING THE PHONE REMOTELY Press the Reboot button at the bottom of the configuration menu to reboot the phone remotely The web browser will then display a message window to confirm that reboot is underway Wait 30 seconds to log in again Grandstream Networks Inc GXP1400 1405 User Manual Page 38 of 41 Firmware version 1 0 1 110 Last Updated 01 2012 CC isten Innovative IP Voice amp Video Software Upgrade amp Customization Software or firmware upgrades are completed via either TFTP or HTTP The corresponding configuration settings are in the ADVANCED SETTINGS configuration page FIRMWARE UPGRADE THROUGH TFTP HTTP To upgrade via TFTP or HTTP select TFTP or HTTP upgrade method Upgrade Server needs to be set to a valid URL of a HTTP server Server name can be in either FQDN or IP address format Here are examples of some valid URLs e firmware mycompany com 6688 Grandstream 1 2 3 5 e 72 172 83 110 There are two ways to set up the Upgrade Server to upgrade firmware via Key Pad Menu and Web Configuration Interfac
53. s the user to choose the firmware upgrade config server path method TFTP HTTP or HTTPS TFTP GXP140x retrieves the new firmware files or new configuration file from the specified TFTP server path at boot time If there is no new firmware file or configuration file the system will start the boot process using the existing firmware or config file If a TFTP server is configured and new firmware files are retrieved the new downloaded image is saved into the Flash memory Please do NOT interrupt the TFTP upgrade process especially the power supply as this will damage the device HTTP GXP140x retrieves the new firmware files or new configuration file from the specified URL or IP for the HTTP server For example provisioning mycompany com 6688 Grandstream 1 0 0 6 Note 6688 is the specific TCP port where the HTTP server is listening Omit if using default port 80 HTTPS GXP140x retrieves the new firmware files or new configuration file from the specified URL or IP for the HTTP server via a secured HTTP connection For example provisioning mycompany com Note HTTPS default port is 443 Defines the server path for the firmware server It can be different from the Configuration server which is used for provisioning For example firmware mycompany com 6688 Grandstream 1 0 0 6 Defines the server path for provisioning it can be different from the firmware server For example provisioning mycompany com 668
54. should be in lower cases For more details on XML provisioning please refer to http www grandstream com support Managing Firmware and Configuration File Download When Automatic Upgrade is set to Yes a Service Provider can use P193 Auto Check Interval in minutes default and minimum is 60 minutes to have the devices periodically check for upgrades at pre scheduled time intervals By defining different intervals in P193 for different devices a Server Provider can manage and reduce the Firmware or Provisioning Server load at any given time Grandstream Networks Inc GXP1400 1405 User Manual Page 40 of 41 Firmware version 1 0 1 110 Last Updated 01 2012 CC se Innovative IP Voice amp Video Restore Factory Default Setting WARNING Restoring the Factory Default Setting will delete all configuration information of the phone Please backup or print all the settings before you restoring factory default settings We are not responsible for restoring lost parameters and cannot connect your device to your VoIP service provider INSTRUCTIONS FOR RESTORATION Step 1 Press OK button to bring up the keypad configuration menu select Config press OK to enter submenu select Factory Reset Please refer to Table 5 1 of keypad flow chart Step 2 Enter the MAC address printed on the bottom of the sticker Please use the following mapping 0 9 0 9 A 22 press the 2 key twice A will show on th
55. signed to soft buttons are e FORWARD ALL Unconditionally forwards the phone line to another phone e MISSEDCALL This option shows unanswered calls to this phone e NEXTSCR Press this button to toggle between idle screen weather and IP Address e REDIAL Redials the last dialed out number e END CALL Hangs up the call Table 8 LCD Icons me SIP Registration Status Icon Solid connected to SIP Server IP address received C SIP Registration Status Icon Blank SIP Proxy Server not registered d Handset Status Icon OFF handset on hook ON handset off hook ai Speaker Phone Status Icon OFF speakerphone off ON speakerphone on Q Headset Status Icon OFF headset off ON headset on Grandstream Networks Inc GXP1400 1405 User Manual Page 8 of 41 Firmware version 1 0 1 110 Last Updated 01 2012 e o Y CC isten Innovative IP Voice amp Video DND Icon OFF Do Not Disturb disabled ON Do Not Disturb enabled Calls Forwarded Icon INDICATES calls are forwarded Please refer to call forwarding procedures MUTE Icon INDICATES call is on MUTE during the call SRTP Icon INDICATES SRTP is enabled for the call Table 9 GXP1400 1405 KEYPAD BUTTONS EA A HOLD TRANSFER CONF LINE 1 LINE 2 Place active call on hold Transfer an active call to another number Press CONF button to connect Calling Called party into conference Switch between Line 1 and Line 2 Mute an active call
56. switch or free ports on the hub switch please connect the computer directly to the phone using the PC port on the phone N If the phone is properly connected to a working Internet connection the phone will display its IP address in Menu gt Status This address has the format xxx xxx xxx xxx where xxx stands for a number from O to 255 You will need this number to access the Web Configuration Menu For example if the phone shows 192 168 0 60 please use htip 192 168 0 60 in the address bar of your browser wm The default administrator password is admin the default end user password is 123 NOTE e When changing any settings always SUBMIT them by pressing UPDATE button on the bottom of the page Reboot the phone to have the changes take effect If after having submitted some changes more settings have to be changed press the menu option needed e All the options under Basic Setting and Account Setting and most of the options under Advanced Setting do not require reboot after submitting the changes Under Advanced Setting the parameters on network configuration require reboot after update Definitions This section will describe the options in the Web configuration user interface As mentioned a user can log in as an administrator or end user Functions available for the end user are e Status Displays the network status account status software version and MAC address of the phone and service status e
57. t OK Grandstream Networks Inc GXP1400 1405 User Manual Page 11 of 41 Firmware version 1 0 1 110 Last Updated 01 2012 CC isten Innovative IP Voice amp Video For example NOTE 192 168 0 2 calling 192 168 0 3 offhook the phone dial 3 followed by 192 168 0 2 calling 192 168 0 23 offhook the phone dial 23 followed by 192 168 0 2 calling 192 168 0 123 offhook the phone dial 123 followed by 192 168 0 2 dial 3 and 03 and 003 results in the same call call 192 168 0 3 If you have a SIP Server configured a Direct IP IP still works If you are using STUN the Direct IP IP call will also use STUN Configure the Use Random Port to No when completing Direct IP calls ANSWERING PHONE CALLS Receiving Calls 1 Incoming single call Phone rings with selected ring tone The corresponding LINE flashes in red Answer call by taking Handset off hook or pressing SPEAKER or HEADSET or by pressing the corresponding account LINE button Incoming multiple calls When another call comes in while having an active call the phone will produce a Call Waiting tone stutter tone Answer the incoming call by pressing its corresponding LINE button The current active call will be put on hold Do Not Disturb Do Not Disturb can be enabled disabled by pressing the MUTE DND button on the phone when the phone is in idle screen Or users could set it from the MENU following the steps below px Press the MENU b
58. this example is the DST which starts from the first Sunday of April to the 1st Sunday of November By default Enable Weather Update is set to Yes If set to No weather information will not display on the phone Settings to customize the display of weather via e City Code Automatic or enter city code default is Automatic e Update Interval Refresh time in minutes default is 5 mins e Degree Unit Select Automatic Fahrenheit or Celsius default is Automatic This is displayed when Enable Weather Update is set to Yes and pressing the SwitchSCR soft key once Set LCD contrast Range from 0 to 20 LCD date display in the idle screen The following formats are supported yyyy mm dd 2011 11 17 e mm dd yyyy 11 17 2011 e dd mm yyyy 17 11 2011 e dddd MMMM dd Thursday November 17 MMMM dd dddd November 17 Thursday LCD time display in 12 hour or 24 hour format GXP1400 1405 User Manual Page 22 of 41 Firmware version 1 0 1 110 Last Updated 01 2012 Disable in call DTMF display Always Ring Speaker HEADSET Key Mode Headset TX gain dB Headset RX gain dB Handset TX gain dB CC isten Innovative IP Voice amp Video Default is No This field is used to hide the keypad input during a call Default is No This options is used when Headset is used on Toggle Headset Speaker mode If selected to Yes when the phone is in Headset mode both headset and sp
59. trol patent pending and packet delay and loss concealment HD audio handset with HD wideband audio codecs for excellent double talk performance Intuitive graphic user interface GUI downloadable phone book XML LDAP support for anonymous call using privacy header MLS multi language support GXP1400 1405 User Manual Page 6 of 41 Firmware version 1 0 1 110 Last Updated 01 2012 Firmware Upgrades Grandstream Networks Inc lt A Innovative IP Voice amp Video transfer attended blind call forward call waiting caller ID mute redial call log caller ID display or block Do Not Disturb DND and volume control 3 way conference dial plan prefix dial plan support off hook auto dial auto answer and early dial Via keypad LCD Web browser or secure AES encrypted central configuration file manual or dynamic host configuration protocol DHCP network setup Support NAT traversal using IETF STUN and Symmetric RTP Support for IEEE 802 1p Q tagging VLAN Layer 3 ToS Kb wm wm wm wm wm o wm wm wm wm em wm wm wm wm em wm wm wm em wm wm wm em wm wm wm o em wm wm wm em wm wm mm e wm wm wm mm wm zm e wm wm em wm wm or em wm wm wm wm wm em wm wm wm e wm wm em em wm wm wm wm em wm wm wm wm wm wm wm wm em wm wm wm em wm wm wm Support firmware upgrade via TFTP or HTTP Support for Authenticating configuration file before accepting changes ro e e e e e e a e e a e e a ee e e e a ee e e e
60. utton and scroll down to Preference Select Do Not Disturb by pressing menu button Use arrow keys to either enable or disable Do Not Disturb feature When enabled there will be a special Do Not Disturb icon appearing on the display This will send the incoming caller directly to voicemail PHONE FUNCTIONS DURING A PHONE CALL Call Waiting Call Hold 1 Hold Place a call on hold by pressing the HOLD button 2 Resume Resume call by pressing the corresponding blinking LINE 3 Multiple Calls Automatically place ACTIVE call on HOLD by selecting another available LINE to place or receive another call Call Waiting tone stutter tone will be heard when line is in use Mute 1 During the call press the MUTE button to enable disable muting the microphone 2 The Line Status Indicator will show LINEx TALKING or LINEx MUTE to indicate whether the microphone is muted Grandstream Networks Inc GXP1400 1405 User Manual Page 12 of 41 Firmware version 1 0 1 110 Last Updated 01 2012 CC isten Innovative IP Voice amp Video Call Transfer GXP1400 1405 supports both Blind and Attended transfer Also users could make auto attended transfer when this feature is enabled from web GUI 1 Blind Transfer Press TRANSFER button then dial the number and press the button to complete transfer of active call 2 Attended Transfer Press LINEx button to make a call and automatically place the ACTIVE LINE
61. ver For users who do not have a local TFTP HTTP server we provide a HTTP server on the public Internet for users to download the latest firmware upgrade automatically Please check the Support Download section of our website to obtain this HTTP server IP address http www grandstream com support firmware Alternatively download and install a free TFTP or HTTP server to the LAN to perform firmware upgrades A free Windows version TFTP server is available http support solarwinds net updates New customerFree cfm Grandstream Networks Inc GXP1400 1405 User Manual Page 39 of 41 Firmware version 1 0 1 110 Last Updated 01 2012 CC isten Innovative IP Voice amp Video INSTRUCTIONS FOR LOCAL TFTP UPGRADE 1 Unzip the file and put all of them under the root directory of the TFTP server 2 The PC running the TFTP server and the GXP1400 1405 should be in the same LAN segment 3 Go to File gt Configure gt Security to change the TFTP server s default setting from Receive Only to Transmit Only for the firmware upgrade 4 Startthe TFTP server in the phone s web configuration page 5 Configure the Firmware Server Path with the IP address of the PC 6 Update the change and reboot the unit User can also choose to download the free HTTP server from http httpd apache org or use Microsoft IIS web server NOTE e When GXP1400 1405 phone boots up it will send TFTP or HTTP request to download configuration file cfg000b8
62. ys to return to the main menu Press Menu button to display the configuration selections e SIP To change SIP server settings for SIP account SIP Proxy Outbound Proxy SIP User ID SIP Auth ID SIP Password SIP Transport and Audio e Upgrade To configure the firmware server and Config server for upgrading or provisioning the phone e Factory Reset Key in the physical MAC address on the back of the phone Press OK softkey to reset to FACTORY DEFAULT setting Do not use Factory Reset unless you want to restore factory settings e Layer 2 QoS Configure 802 1Q VLAN Tag and priority value Press Menu to display the factory function items including e Audio Loopback Speak into the handset If you hear your voice in the handset your audio is working fine Press Menu button to exit the mode e Diagnostic Mode All LEDs will light up Press any key on the keypad to display the button name in the LCD Lift and put back the handset or press Menu button to exit the diagnostic mode Press to return the main menu To select IP mode DHCP Static IP PPPoE to setup PPPoE IP address Netmask Gateway address and DNS Server 1 and DNS Server 2 To enable disable and configure Forward All Forward Busy Forward No Answer No Answer Timeout select Call Features and press Account 1 to set the forward call features Select on Reboot and press Menu button to reboot the device Exit from this menu Table 12 Keypad GUI Flow G

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