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KX-TD 500 Installation Manual

1. Installation CO CO CO Lightning Protectors Terminal Main Unit Board EXT EXT EXT Ground Connector S eel Frame SLT PT Ground Ground Installation Manual 173 Installation Outside Installation Main Building Protectors CO Another Building CO NET CO EXT SLT ARC Main PT minal Unit eee Board EXT Lightning Protector EXT EXT SIT PT Ground If you install an extension outside of the main building the following precautions are recommended a Install the extension wire underground b Use a conduit to protect the wire Note The lightning protector for an extension is different from that for CO lines 174 Installation Manual Installation Installation of an Earth Rod Lightning Protector CO Grounding Wire Main Unit Underground Earth Rod Installation location of the earth rod Near the protector Check obstructions None Composition of the earth rod Metal Depth of the earth rod More than 50 cm 20 inches Size of the grounding wire Thickness is more than 16 AWG da N Notes The above figures are recommendations only The length of earth rod and the required depth depend on the composition of the soil Ins
2. 152 Installation Manual Installation Connection to Door Openers user supplied Set the door opener paired with the doorphone Door opener 1 Door opener 2 A DPH Card KX T96161 Door opener 3 Door opener 4 door opener 1 doorphone 1 Installation Manual 153 Installation doorphone 1 Paired door opener 1 doorphone 2 Paired door opener 2 doorphone 3 Paired door opener 3 doorphone 4 Paired door opener 4 Note The following extensions are available to unlock the door opener 1 The extensions specified as the destination of the doorphone calls by System Programming 2 Any extension engaged in a doorphone call 154 Installation Manual Installation 2 7 4 Caller ID Card KX TD193 This card is installed on the ELCOT card connector 8 pin CID is marked KX TD193 connector 22 pin O Connection to the ELCOT card KX TD50180 Before connecting the Caller ID card KX TD193 to the ELCOT card KX TD50180 please replace the spacers on the Caller ID card with the short type spacers included in the package Removing the spacers Fig a Push up a spacer See step 2 while holding it with fingers See step 1 as shown in the figure below Adding the short type spacers Fig b
3. To Terminal Board from the Central Office CO Connection of cable pins Please refer to Section 2 5 9 Cable Pin Numbers for CO Lines Auxiliary connection Please refer to Section 2 9 1 Auxiliary Connection for Power Failure Transfer Installation Manual 131 Installation 2 5 6 BRI Card KX TD50288 Insert this card into a free slot KX TD50288 iHd BRI is marked Connecting 4 conductor wiring cord to BRI Insert the 8 pin modular RJ 45 plug into a jack on the BRI card View of TEL Jack RA TA TB RB G 40V 3 S na 7 8 RA 1 Receive RB J lead 1 TA 1 Transmit TB J lead When BRI lines are used as EXT TA RA RB TB 3 4 P 6 RA 1 Receive TA 1 Transmit TB J lead When BRI lines are used as SO XI CUELLO MS NI We To Terminal Board or Digital Service Unit DSU Use 4 conductor wiring cord 132 Installation Manual Installation 2 5 7 PRI23 Card KX TD50290 Insert this card into a free slot 01 03 05 07 09 11 or 13 Otherwise this card does not function e A maximum of eight KX TD50290 cards can be installed in the system KX TD50290 lHd PRI23 is marked gt Connecting 4 conductor wiring to 23 card Insert the 8 pin modul
4. 3 5 3 Interactive Programming Remote Operation 1 Point to Connection in the Main Menu and click The Connection drop down menu is displayed 2 Click Remote in the drop down menu Remote Connect screen is displayed Remote Connect Profile Name Save Port comi Delete NL Code 3 cR LF Baud Rate 9600 bps New AT amp F0E0Y1X1510 30512 50 Command Dial Number Dial Type 2 H Password Save Password Comment FO Initial Cancel Help 3 Enter the appropriate communication parameters and the System Programming password 4 Click Communication between the KX TD500 and a PC begins 5 Point to Programming in the Main Menu and click The Programming drop down menu is displayed 6 Click Interactive in the drop down menu Communication between the KX TD500 and a PC begins zZ ES e Initial button located at the most left bottom of the screen Sends the initialization command specified in Command item to the modem 198 Installation Manual Maintenance Console Guide 3 5 4 Batch Programming Operation 1 Point to File in the Main Menu and click The File drop down menu is displayed 2 Click Open in the drop down menu Open dialog box is displayed Look in gm al e saETD500V4M td5 File name td5 Files of type Data Files td5
5. 3 Enter the desired file name and click Downloading the system programming data from PBX to PC begins Downloading Status File Name TD500 9 96 When the downloading is finished Download completed dialog box will be displayed 4 Click Main Menu screen is displayed again Installation Manual 201 Maintenance Console Guide 3 6 3 Upload from PC to PBX Operation 1 Set the system to the off line mode e Please refer to Section 2 10 Starting Up the KX TD500 System for details 2 Point to File in the Main Menu and click The File drop down menu is displayed 3 Click Upload to PBX in the drop down menu Uploading the system programming data from PC to PBX begins Uploading Status File Name TD500 4 96 When the uploading is finished the message I0001 Upload completed Please change PBX to on line mode will be displayed 4 Click OK Note Uploading the system programming data from the PC to the KX TD500 System can be done during off line mode only Please refer to Section 3 6 1 Backup 202 Installation Manual Maintenance Console Guide 3 7 System Data Conversion 3 7 1 System Data Conversion There are the following four types of KX TD500 Maintenance Console software ROM version P981X X suffix A KX TD500V1M e QI7IXX XX suffix AA KX TD500V2M e Q931IXX XX suffix AA KX TD50
6. Cancel 2 3 Choose the desired file and click Main Menu screen is displayed again Installation Manual 199 Maintenance Console Guide 3 6 Backup 3 6 Backup 200 Backup is a procedure where a copy of the system programming data is stored on an external storage medium such as a floppy disk If it becomes necessary to re initialize the system programming data it will be faster to reload from disk than by manual re input This subsection describes a backup procedure of the system programming data at on site using a PC Windows machine via an RS 232C cable Backup can be categorized as follows Download from KX TD500 to PC Downloading the system programming data from the KX TD500 System to the PC at on site can be done during on line mode as well as off line mode In case of Remote Access download can be done during on line mode only Upload from PC to KX TD500 Uploading the system programming data from the PC to the KX TD500 System can be done during off line mode only Installation Manual Maintenance Console Guide 3 6 2 Download from PBX to PC Operation 1 Point to File in the Main Menu and click The File drop down menu is displayed 2 Click Download from PBX in the drop down menu Save As dialog box is displayed Look in V Mdata z e TDSOOVAM 195 File name 185 Files of type Data Files td5 Cancel y A
7. Connection of the Central Office Line cord twisted cable Insert the 50 pin connector plug of the Central Office Line cord twisted cable into the 50 pin connector jack on the GCOT card Please refer to Section 2 1 4 Amphenol 57JE type Connector Connector type 50 pins Amphenol 57JE series or the equivalent 1 26 To Terminal Board from the Central Office CO Connection of cable pins Please refer to Section 2 5 9 Cable Pin Numbers for CO Lines Auxiliary connection Please refer to Section 2 9 1 Auxiliary Connection for Power Failure Transfer Installation Manual 125 Installation 2 5 3 DID Card KX T96182 Insert this card into a free slot M KX T96182 O DID is marked j Connection of the Central Office Line Insert the modular plug of the telephone line cord 2 conductor wiring into the modular jack on the DID card A A wire B B wire LE View of TEL Jack P lt gt DID Port No 1 y gt DID Port No 2 DID Port No 3 To Terminal Board or DID Port No 4 Modular Jacks from lt the Central Office CO DID Card KX T96182 Use 2 conductor wiring cord 126 Installation Manual Installation Notes The DID port No 4 is equipped with H and L leads as well a
8. pose ans Notes After executing or canceling the Card Test go back to Diagnosis Card Information screen by pressing Close button and change the card status from OUS Out of Service to INS In Service e Executing the DISA card test erases the pre recorded OGM and a beep tone will be recorded automatically instead of the OGM When executing the T1 card test set the DIP Switch on the T1 card to TEST position Card Port Test Card Test Description Item Display Input Value Description Card Card No Type The card number and the type of the target card to be diagnosed The card specified in Card Information screen is displayed automatically Result OK The results of diagnosis NG Details See Error Indication The details of an error Table Displayed only when Result is NG no good 218 Installation Manual Utility Card Port Test Card Test Error Indication Table Error Message Description Card Applied Card link error Data link between the selected card and the PBX is abnormal Card type error Card assignment does not match the card type installed to the free slot ROM error Card ROM is not functioning properly RAM error Card RAM is not functioning properly MODEM failure MODEM is not functioning properly RMT ERMT OPX power failure OPX External Power Unit is not functioning OPX properly
9. 102 2 4 11 Cable Pin Numbers for Extension Lines 103 2 4 12 Parallel Connection of the Extensions ii 121 2 4 13 Extra Device Port XDP Connection nennen enne 123 p bui annate 124 2 5 L KX T96180 eee pete ete ee I en ak oes 124 2 32 GCOT Card KX T96T81 itte eet ches te ee eG ec Hee neus 125 25 3 DID Card KX T96182 4 oni Ee edente GA Rena ede ere ee ices 126 2 5 4 Digital Trunk Card KX T96187 sess 128 2 5 5 ELCOT Card KX TD930180 eerte entrent eee eerie eg 131 2 5 6 BRI Card KX TD50288 ii 132 2 5 7 PRI23 Card KX TD50290 vies eet ed 133 2 5 8 Central Office Line Connection of KX A204 Cable KX A205 Clip Terminal 134 2 5 9 Cable Pin Numbers for CO Lints cenna nnani eene nnne enne entere nnns 135 NM clle m 141 2 6 1 DISA Card KX T96191 ici leigh lic recte tir eei ete npa Le hades 141 256 25 AGC Card KX T96193 7 5 de eee tete e od ee e HN etes 142 2 6 3 RMT Card KX T96196 eec tet ee eer eme esee tie etae 143 2 6 4 ERMT Card KX TD50197 5 onn toe ck teed 144 2 7 Other Cards esce toti ten Ines e ent ipeo sbensesassoenseatscesvatvsussosecssuaseves 145 2 Ll CPU Card KX TD50TO0LTY ue tede De Ee RERO GRE HT INR eR 145 2 7 2 OHCA Card
10. System Expansion The KX TD500 system s capacity can be expanded by installing up to two Expansion Shelves on the Basic Shelf Fully expanded system Basic Shelf Expansion Shelf 1 Expansion Shelf 2 is called 3 Shelf System 3 Shelf System 24 Installation Manual System Outline 1 2 3 System Capacity The KX TD500 system can be equipped with up to 512 ports if expanded to a 3 Shelf System A Max 192 of CO lines and 448 extensions are available and the total of them should be less than 512 ports Note e You cannot assign any cards which exceed the system capacity When the system starts up with excess cards by the automatic configuration mode they will be ignored Please refer to Section 2 10 2 Rotary Switch Features for further information Port Limit of Extension CO Lines Maximum number of Extensions PT SLT and CO lines allowable per system shelf is as shown below Maximum Port Number Item System Basic Shelf Expansion Shelf PT Extension SLT Extension 512 192 224 CO Line 2 PT Extension 448 192 192 SLT Extension 3 PT Extension 384 128 128 4 SLT Extension 448 160 160 5 ISDN Extension 96 6 CO Line 192 192 192 Installation Manual 25 System Outline Port Limit of Other Terminals Maximum number of other terminals allowable per system is as shown below Maximum Port Number
11. eg 000000000000 0000000000000 Pin Configuration PROG SMDR Pin No Signal Name Circuit Type Serial Interface 1 FG Frame Ground AA 2 SD TXD Transmitted Data BA 3 RD RXD Received Data BB 4 RTS Request To Send CA No Connection Installation Manual 159 Installation 160 Pin Configuration PROG SMDR Pin No Signal Name Circuit Type Serial Interface 5 CTS Clear To Send CB No Connection 6 DR DSR Data Set Ready CC 7 SG Signal Ground AB 8 DCD Data Carrier CF Detect 20 ER DTR Data Terminal CD Ready Serial Interface RS 232C signals Frame Ground FG Connects to the unit frame and the earth ground conductor of the AC power cord Transmitted Data TXD output Conveys signals from the unit to the printer A Mark condition is held unless data or BREAK signals are being transmitted Received Data RXD input Conveys signals from the printer Request To Send RTS output This signal is not used Clear To Send CTS input This signal is not used Data Set Ready DSR input The ON condition of circuit DSR indicates that the printer is ready Circuit DSR ON does not indicate that communication has been established with the printer Signal Ground SG Connects to the DC ground of the unit for all interface signals Data Carrier Detect DCD input Th
12. Hardware minimum requirements CPU Intel Pentium 100 MHz or better microprocessor RAM at least 64 megabytes MB of free RAM HDD at least 30 megabytes MB of hard disk space and about 2 megabytes MB of additional disk space for user files Note Please select 1024 by 768 pixels or higher by using the Display Properties Settings Screen area programming of the Windows system Otherwise the characters used in the display may not be displayed correctly 180 Installation Manual Maintenance Console Guide 3 1 2 Starting Setup To begin installation 1 Insert Setup Disk into the appropriate drive 2 Follow the instructions for your Windows platform Choose the Run command from the File menu in Program Manager Choose the Run command from the Start Menu 3 Type setup exe and click OK Or click Browse to find and open setup exe You will see the window shown below and then the Maintenance Console Installer screen appears InstallShield Wizard KX TD500 Maintenance Console Hybrid V4M Setup is preparing the InstallShield Wizard which will guide you through the rest of the setup process Please wait Welcome to the InstallShield Wizard for KX TD500 Maintenance Console Hybrid VAM The InstallShield Wizard will install Kx TD500 Maintenance Console Hybrid V4M on your computer To continue click Next 1 Cancel Installation Manual 181 Maintenance Conso
13. 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 xj I INS 0 0US F FAULT B Busy out Close Help Description Port Status Specifies the operating status of the port Indication Description I INS The port is In Service O OUS The port is Out of Service F FAULT The port is defective B Busy out The trunk port is busied out Note The status of the ports is displayed up to the maximum port numbers of each card 254 Installation Manual Utility 4 5 Error Log 4 5 1 Error Log The system automatically generates an error record when it detects hardware or software error Depending on the severity the record is stored in one of the following two tables in the Error Log Error Log Major Up to 40 major error records are stored in this table Error Log Minor Up to 40 minor error records are stored in this table The error tables are organized by time of occurrence The newest error appears on the bottom of the screen If more than 40 errors have occurred in that time error records already stored in the error log will be overwritten starting with the first Installation Manual 255 Utility 4 5 2 Error Log Screen Displays the Error Log records screen Operation 1 Point to Utility in the Main Menu and click The Utility drop down menu is displayed 2 Click Err
14. 22 24 Basic Shelf orbc Er cip E te aee tar ite gea ra bene 62 2 2 3 Expansion to 2 Shelf System Rae Ri een ica 65 2 2 4 Expansion to 3 Shelf SystemM ii 73 2 2 5 Ground Wiring enden e e e be eee eee ene 80 2 2 0 Fixing on the Floor UE pde ani 82 2 3 Factory Installed Card Unriit lt icssissecesesvessencvsssessuscssosevessaadsessvessnescaveunegsvantssestevenseoetecte 85 2 3 TSW came Dee eee eedem 85 2 3 2 TSW Conference Expansion Card esee 86 23 3 entere debe ee die ie ERE eade 87 2 34 Power Unito ett RE E 89 2 4 Extension Cards eee eee eee esee einen enses tosta son sn sns enses aeta sensns enata stan 90 24 1 HEC Card KX 196170 ee teet ente eh e retinent 90 242 PLC Card KX T96172 etie perte e ee sen EE eR ai 92 244 3 SLE Card KX I961749 Ber tetra Hr REP t EU eee eR 93 244 SEC M Card KX T90175 5 nesciat Eee en He Gi na 94 2 44 5 OPX KX T96185 dete idee giu 95 24 6 Card KX TD50170 sc tes coin er me ere ee tette eet 98 2 7 DEC Card KX TD50172 5 ee etn p epe eee eset 99 Installation Manual Table of Contents 2 4 8 ESLC Card KX TD50175 iii 100 2 4 9 Maximum cabling distance of the extension line cord twisted cable 101 2 4 10 Extension Connection of KX A204 Cable KX A205 Clip Terminal
15. 4 5 W max The maximum power consumption available for each line is 4 5 W however the whole power consumption available for the card 8 lines in total is limited to less than 18 W e g If 2 lines consume 4 5 W each the rest of 6 lines can consume 1 5 W each d Impedance 100 ohms BRI Card KX TD50288 Operation 1 The LED indicator on the BRI card lights when the system reset BRI card local reset or BRI card fault occurs 2 The DC Alarm LED indicator on the BRI Card lights if Power feeding of EXT mode exceeds the limit described in c in BRI Card KX TD50288 Functions Installation Manual 47 System Outline LED Indication Table for BRI Card KX TD50288 LED No Item Color Status Contents D50 DC ALM Red ON DC Alarm OFF Normal D20 Red ON Card Fault OFF Normal e When the Ist bit of the DIP Switch SW2 is set to ON LED No Item Color Status Contents D21 D27 Green Not used D28 Green FLASH Clock Master at External Clock Mode ON Detection of Signal OFF No Detection of Signal When the Ist bit of the DIP Switch SW2 is set to OFF LED No Item Color Status Contents D21 Green ON LINE1 Data Link established FLASH LINEI Layer1 Synchronization established Detection of Signal OFF LINEI No Detection of Signal D22 Green ON LINE2 Data Link established FLASH LINE2 Layer1 Synchronization established Detectio
16. Direct Inward System Access Dial Remote FDN after accessing the KX TD500 system using DISA feature b DID Direct Inward Dialing Program DID feature so that the incoming telephone number is converted to Remote FDN c DIL Direct In Lines 1 1 Assign Remote FDN as the destination of a CO line whose Incoming Type is set to DIL d Call Transfer to Remote Administration Resource The call from a remote location can be made on any trunk into the system and be answered by an extension user The call is then placed on hold and the Remote FDN of the system dialed is received The extension user transfers the call after receiving the modem answer tone The caller at a remote location will then hear the modem answer tone and can proceed with sign on Notes e sure to install the software attached to the modem to your PC before executing the remote administration using a modem Otherwise remote access cannot be executed successfully e When Manual is selected in Dial Type menu please dial the desired telephone number using an SLT connected with the modem in parallel e execute the Remote Administration a RMT card 96196 or an ERMT card KX TD50197 should be installed in the system or an External Modem should be connected to the RS 232C Port 1 Installation Manual 195 Maintenance Console Guide 3 5 Operational Mode 3 5 1 Operational Mode System Programming can be done either in Interactive
17. Do not defeat the safety purpose of the grounding type plug 9 Do not allow anything to rest on the power cord Do not locate this product where the cord will be abused by people walking on it 10 Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock 11 Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock Never spill liquid of any kind on the product 12 To reduce the risk of electric shock do not disassemble this product but take it to a qualified person when some service or repair work is required Opening or removing covers may expose you to dangerous voltages or other risks Incorrect reassembly can cause electric shock when the appliance is subsequently used 13 Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions a When the power supply cord or plug is damaged or frayed b If liquid has been spilled into the product C If the product has been exposed to rain or water 6 Installation Manual Important Safety Instructions d If the product does not operate normally by following the operating instructions Adjust only those controls that are covered by the operating instructions because improper adjustment of other controls may result in damage and will often requir
18. KX T7130 T Tip D1 Data 1 P1 3 Pair Voice R Ring D2 Data 2 P2 3 Pair Voice OHCA NO HLC card PLC card Ir REA OHCA NO 3 NO4 OHCA NO 3 OHCA NO 2 OHCA NO 1 OHCA OHCA NO 1 NO 2 Installation Manual 149 Installation 2 7 5 DPH Card KX T96161 nsert this card into a free slot KX T96161 DPH O 5 I is marked Maximum cabling distance of the Doorphone and the Door Opener line 26 AWG Under 70 m 230 feet 24 AWG Under 113 m 370 feet 22 AWG Under 180 m 590 feet Doorphone 26 AWG Under 70 m 230 feet 24 AWG Under 113 m 370 feet 22 AWG Under 180 m 590 feet Door Opener I I gt I CAUTION The door opener cabling is considered a hazardous circuit and is required to be installed as a separate component to the door phone cabling 150 Installation Manual Installation Installation of the Doorphone KX T30865 1 Loosen the screw to separate the doorphone into two halves Two kinds of screws are included Please choose one according to your wall type Please refer to the following uses When the doorphone plate has been fixed to the wall Qa 00 e When you wish to install the doorphone
19. Possible cause of 1 Card connection error the malfunction 2 Defective CPU card Countermeasures TSW After confirming the TSW card con nection press the RESET button Is there a new related message in the Error Log No After replacing CPU card turn on the POWER switch INS In Service Faulty Replace the Shelf End mu After confirming the TSW card con nection enter the card INS In Service command from the main tenance terminal After replacing the LPR card enter the card INS In Service command again After replacing CPU card turn on the POWER switch INS In Service Faulty Replace the Shelf End Note t is recommended to have a current copy of the program on disk to facilitate accurate and rapid recovery Installation Manual 299 Troubleshooting 16 LPR modem failure RMT ERMT card Error Code 1304 xyyz LPR modem failure x 1 to 3 Shelf number yy 01 to 14 Slot number z Error type Possible cause of 1 LPR modem failure the malfunction Countermeasures Replace the card End Note Error Type 1 RMT card 1 Analog 300 bps NG 2 Analog 1200 bps NG 3 Digital 300 bps NG 4 Digital 1200 bps NG 2 ERMT card 1 Analog 33 6 kbps NG 2 Analog 1200 bps NG 3 Digital 33 6 kbps NG 4 Digital 1200 bps NG 300 Installation Manual Troubleshooting 17 LPR memory checksum error Error Code
20. both extension and CO answered by the extensions answered The ratio of Answer Calls to Incoming Calls CCS One hundred call seconds or one hundred seconds of telephone conversation One hour telephone traffic is equal to 36 CCS 246 Installation Manual Utility 4 3 6 OGM Displays information on operating conditions of OGM resources in the system on an OGM group basis all OGM groups Traffic Information Date ccess Requested Access Succeeded Start Time Date ccess Requested Access Succeeded Start Time Date Access Requested Access Succeeded p 12 00AM 1 00AM 2 00AM 3 00AM 4 00AM 5 00AM JAN 02 02 02 JAN 02 02 JAN 02 0 0 0 0 1 0 0 0 0 0 1 0 0 0 0 0 100 0 0 0 0 0 0 0 6 00AM 7 00 8 00 9 00 10 00 11 00 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 12 00PM 1 00PM 2 00PM 3 00PM 4 00PM 5 00PM 02 4 df df het 0 0 0 0 0 0 0 0 0 0 0 0 n n n n n n xl gt comnlaetad JAN 02 02 JAN 02 JAN 02 02 JAN 02 ooo Description Item Description Group No 1 8 Specifies a desired OGM group All Specifies all OGM groups at once Start Time The Start Time of Traffic Measurement Date The date of Traffic Measurement Access The requested times of the OGM resource DISA Wake up UCD Requeste
21. 27 YEL RED 3 1 _ T No 2 2 YEL BLK 4 1 R 28 GRN RED 5 1 o T No 3 3 GRN BLK 6 1 R 29 GRY RED 7 1 E T No 4 4 GRY BLK 8 1 R 106 Installation Manual Installation Between Clip Terminal and the system ESLC Conn Pin Cable Color Clip No Number of Dot Extension Line 30 WHT RED 9 1 No 5 5 WHT BLK 10 1 R 31 ORN RED 11 2 No 6 6 ORN BLK 12 2 R 32 YEL RED 13 2 T No 7 7 YEL BLK 14 2 R 33 GRN RED 15 2 T No 8 8 GRN BLK 16 2 R 34 GRY RED 17 2 _ T No 9 9 GRY BLK 18 2 R 35 WHT RED 19 2 T No 10 10 WHT BLK 20 2 R 36 ORN RED 21 3 _ T No 11 11 ORN BLK 22 3 R 37 YEL RED 23 3 T No 12 12 YEL BLK 24 3 R 38 GRN RED 25 3 i T No 13 13 GRN BLK 26 3 R 39 GRY RED 27 3 T No 14 14 GRY BLK 28 3 R 40 WHT RED 29 3 T No 15 15 WHT BLK 30 3 R 41 ORN RED 31 4 _ T No 16 16 ORN BLK 32 4 R Installation Manual 107 Installation 108 Between Clip Terminal and the system ESLC Conn Pin Cable Color Clip No Number of Dot Extension Line 42 YEL RED 33 4 Not used 17 YEL BLK 34 4 43 GRN RED 35 4 18 GRN BLK 36 4 44 GRY RED 37 4 19 GRY BLK 38 4 45 WHT RED 39 4 20 WHT BLK 40 4 46 ORN RED 41 C 21 ORN BLK 42 C 47 YEL RED 43 22 YEL BLK 44 C 48 GRN RED 45 C 23 GRN BLK 46 C 49 GRY RED 47 C 24 GRY BLK 48 C 50 WHT RED 49 C 25 WHT BLK 50 C C continuous Between Clip
22. 33 feet R1 T1 R T 1 i 4 5 R11 Receive T15 lead 111 R 1 Transmit T J lead View of TEL Jack CO 1 Port To Channel Service Unit TI Digital Trunk card CSU or Other KX T96187 KX T96187 Use 4 conductor wiring cord The installer must provide a CSU to connect the T1 line to the KX T96187 Installation Manual 129 Installation Cable Pin Numbers to be connected KX T96187 CSU KX T96187 gt KX T96187 8 Pin Modular jack 8 Pin Modular jack on KX T96187 on KX T96187 Receive R1 1 R Transmit Receive Ri 1 1 Receive lead pairk T1 2 lt lt J lead pair lead pair T1 2 lt xA gt 2 lead pair 3 3 3 Transmit R 4 R11 Receive Transmit R 4 4 Transmit lead Bas 5 T1 J lead pair lead pair 5 gt lt 5 lead pair 6 6 6 7 7 7 8 CSU 8 8 130 Installation Manual Installation 2 5 5 ELCOT Card KX TD50180 Insert this card into a free slot KX TD50180 10019 ELCOT is marked j Connection of the Central Office Line cord twisted cable Insert the 50 pin connector plug of the Central Office Line cord twisted cable into the 50 pin connector jack on the ELCOT card Please refer to Section 2 1 4 Amphenol 57JE type Connector Connector type 50 pins Amphenol 57JE series or the equivalent
23. 36 pin connector f 7 Jack TSW Card Installation Manual 87 Installation Notes The OHCA function with DPT needs this card The OHCA function with DPT is only provided with a certain type of DPTs such as KX T7235 and KX T7436 This card is required to implement DPT Integration feature Please refer to Integration DPT of Section 1 3 System Features in the Features Guide 88 Installation Manual Installation 2 3 4 Power Unit Power unit is already inserted at the factory in the POWER in the Basic shelf and the Expansion shelf 1 2 Installation Manual 89 Installation 2 4 Extension Cards 2 4 4 HLC Card KX T96170 nsert this card into a free slot KX T96170 z O HLC is marked Connection of the extension line cord Insert the 50 pin connector plug of the extension line cord into the 50 pin connector jack on card Please refer to Section 2 1 4 Amphenol 57JE type Connector Connector type 50 pins Amphenol 57JE series or the equivalent 1 26 To Extensions Connection of cable pins Please refer to Section 2 4 11 Cable Pin Numbers for Extension Lines Maximum cabling distance of the extension line cord twisted cable Please refer to Section 2 4 9 Maximum cabling distance of the
24. 44 48 VIO GRN 45 23 GRN VIO 46 49 VIO BRN 47 24 BRN VIO 48 50 VIO SLT 49 25 SLT VIO 50 Central Office Line Wiring 50 Pin Connector Block Terminal SES a CO Line 1 Magd CO Line 2 s 2n c spes CO Line 3 Bridging Clips Installation Manual Installation 2 6 Resource Cards 2 6 1 DISA Card KX T96191 Insert this card into a free slot KX T96191 VSIO DISA is marked Installation Manual 141 Installation 2 6 2 AGC Card KX T96193 Insert this card into a free slot AGC is marked KX T96193 142 Installation Manual Installation 2 6 3 RMT Card KX T96196 Insert this card into a free slot KX T96196 LINY RMT is marked Installation Manual 143 Installation 2 6 4 ERMT Card KX TD50197 Insert this card into a free slot KX TD50197 ERMT is marked Z N A E o L N Jumper Switch When installing the KX TD500 System in the United States ERMT Jumper Switch should be set as follows No 1 2 3 ON OFF OFF OFF OFF OFF OFF OFF OFF OFF 144 Installation Manual Installation 2 7 Other Cards 2 7 1 CPU Card KX TD50101 Install this card into the Basic Slot 1 BS1 SYSTEM y ndo TDI pM CPU HIT YU uus aman CPU is
25. 45 WHT RED 39 4 20 WHT BLK 40 4 46 ORN RED 41 C 21 ORN BLK 42 C 47 YEL RED 43 22 YEL BLK 44 C 48 GRN RED 45 C 23 GRN BLK 46 C 49 GRY RED 47 C 24 GRY BLK 48 C 50 WHT RED 49 C 25 WHT BLK 50 C C continuous Installation Manual Installation Between Clip Terminal and CO Lines Conn Pin Cable Color Clip No CO Line 26 WHT BLU 1 T No 1 1 BLU WHT 2 R 27 WHT ORN 3 T No 2 2 ORN WHT 4 R 28 WHT GRN 5 a T No 3 3 GRN WHT 6 R 29 WHT BRN 7 T Y No 4 4 BRN WHT 8 R 30 WHT SLT 9 T No 5 5 SLI WHT 10 R 31 RED BLU 11 T No 6 6 BLU RED 12 R 32 RED ORN 13 e T No 7 7 ORN RED 14 R 33 RED GRN 15 T No 8 8 GRN RED 16 R 34 RED BRN 17 Not used 9 BRN RED 18 35 RED SLT 19 10 SLT RED 20 36 BLK BLU 21 11 BLU BLK 22 37 BLK ORN 23 12 ORN BLK 24 38 BLK GRN 25 13 GRN BLK 26 39 BLK BRN 27 14 BRN BLK 28 40 BLK SLT 29 15 SLT BLK 30 41 YEL BLU 31 16 BLU YEL 32 42 YEL ORN 33 17 ORN YEL 34 Installation Manual 139 Installation 140 Between Clip Terminal and CO Lines Conn Pin Cable Color Clip No CO Line 43 YEL GRN 35 18 GRN YEL 36 44 YEL BRN 37 19 BRN YEL 38 45 YEL SLT 39 20 SLT YEL 40 46 VIO BLU 41 21 BLU VIO 42 47 VIO ORN 43 22 ORN VIO
26. 94 Installation Manual Installation 2 4 5 Card KX T96185 Insert this card into a free slot l KX T96185 OPX XdO OPX 1s marked i Connection to private lines Single Line Telephone 1 22 AWG Under 9 6 km 6 miles TMNT TM E View of TEL Jack CO OPX Port No 1 OPX Port No 2 OPX Port No 3 OPX Port No 4 Use 2 conductor wiring cord Insert the modular plug of the Single Line Telephone Line cord 2 conductor wiring into the modular jack on the OPX card Installation Manual 95 Installation Connection to public lines View of TEL Jack CO OPX Central Office Line Use 2 conductor wiring cord OPX Card Insert the modular plug of the Single Line Telephone Line cord 2 conductor wiring into the modular jack on the OPX card Connection to the OPX Power Unit KX T96186 9 pin Connector jack KX T96185 OPX Power Unit 4 KX T96186 lara 120 V AC 60Hz 1 Insert the 9 pin connector plug of the OPX Power Unit into the 9 pin connector jack on the OPX card 2 Connect the frame of the OPX Power Unit to earth ground properly to protect the unit Plug in the AC Power cord from the OPX Pow
27. AGC INS 2 2 3 ELCOT B INS 3 3 4 4 4 5 5 5 B 6 6 7 DHLC INS 7 7 8 8 8 9 9 9 10 DLC INS 10 10 LCOT Description ELCOT Card Status Depending on the installation status of the Caller ID card piggyback card for ELCOT card there are the following four types of ELCOT Card Status indication Description Indication Description ELCOT U Upper port 5 8 Caller ID card is installed on the ELCOT card ELCOT L Lower port 1 4 Caller ID card is installed on the ELCOT card ELCOT B Both upper and lower Caller ID cards are installed on the ELCOT card ELCOT No Caller ID card is installed on the ELCOT card Installation Manual 253 Utility 4 4 4 Port Status Screen Displays the current status of each service card Operation 1 Point to Utility in the Main Menu and click The Utility drop down menu is displayed 2 Point to System Status in the Utility drop down menu The System Status drop down menu is displayed 3 Click Port Status Port Status screen is displayed Port Status Basic Shelf Slot No Port_No i A er Me as al 0 0 0 0 0 0 0 0 0 0 0 0 0 0 o 0 0 0 0 O 0 0 0 0 0 0 0 0 0 0 0 0 0 O 0 o 0 0 0 0 0 0 o 0 0 0 0 O 0 o 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
28. AUTOMATIC FAULT LOCAL ALARM COMMENTS code code REPORT SMDR MESSAGE Macer PT Max 16 digits 1301 xyy MN LPR ROM failure ERR xyy LPR ROM 1302 xyy MN LPR RAM failure ERR xyy LPR RAM 1303 xyy MN Card disconnect ERR xyy DISCNCT 1304 xyyz MN LPR modem failure ERR xyyz MODEM z Error type 1305 Reserved 1306 xyy MN LPR memory checksum error 1307 xyy MN LPR runaway 1308 xyy MN Card start up error ERR xyy CRD ERR Reset Notice 1309 xyy MN Card start up error ERR xyy CRD ERR Sync Ans 1310 xyy MN Card start up error ERR xyy CRD ERR Card Kind 1311 xyy MN Card start up error ERR xyy CRD ERR Download 1312 xyy MN Card start up error ERR xyy CRD ERR System Start 1313 xyy MN DISA OGM CPU runaway 1314 xyy MN DISA OGM lost ERR xyy OGM LOS 1315 Reserved 1316 xyy MN OPX power down ERR xyy OPX POW 1317 xyy MN OPX bell power down ERR POW 1318 xyy MN Digital trunk out of sync ERR xyy DTR SYC 1319 xyy MN Digital trunk RAI signal ERR xyy DTR RAI reception 1320 xyy MN Digital trunk AIS signal ERR xyy DTR AIS reception 1321 Reserved 1322 Reserved 1323 xyy MN Digital trunk frame failure ERR DTR FRM 1324 xyy MN Digital trunk multi frame ERR DTR MLT error 1325 xyy MN Digital trunk error rate over ERR DTR RAT 1326 Reserved 1327 Reserved Installation Manual 283 Troubleshooting Error Sub Sev
29. Basic shelf o mer I aHa Y TSW TSW is marked 2 Installation Manual 85 Installation 2 3 2 TSW Conference Expansion Card This card is installed on the TSW card Connector CONF is marked V CONF KX TD50104 Connection to the TSW card 1 Insert the 50 56 pin connector plug on the TSW CONF card into the 50 56 pin connector jack on the TSW card 2 Install the TSW card into the Basic Slot 2 BS2 Please refer to Section 2 3 1 TSW Card TSW Conference Expansion Card 50 pin connector 56 pin connector Plug Make sure the card is in the correct direction 50 pin connector 56 pin connector Jack TSW Card 86 Installation Manual Installation 2 3 3 DOHCA Card e This card is installed on the TSW card Connector is marked DOHCA KX TD50105 Connection to the TSW card 1 Insert the 40 36 pin connector plug on the DOHCA card into the 40 36 pin connector jack on the TSW card 2 Install the TSW card into the Basic Slot 2 BS2 Please refer to Section 2 3 1 TSW Card 40 pin connector 36 pin connector DOHCA Card Make sure the card is in the correct direction 40 pin connector Jack
30. Card 8 3 RMTorERMT 1 Card 4 TI Card 8 3 3 DPH Card 2 6 PRI23 Card 8 6 7 Notes e ATTI Card should be installed in Free Slot 01 05 or 09 A PRI23 Card should be installed in Free Slot 01 03 05 07 09 11 or 13 Installation Manual 27 System Outline 1 3 System Connection Diagram 1 3 1 System Connection Diagram Central Office Lines Doorphone 1 Doorphone 2 Doorphone 3 Doorphone 4 two pair 2 pec KX TD500 System two pair Off Premise Extension Power Unit KX T96186 OG one pair two pair D Single Line Telephone one pair two pair Data Terminal two pair one pair KX T7433 two pair rdless Phone QS two pair one pair S QS four pair b Voice Processing System KX T7441 of Section 1 3 System Features in the Features Guide for further information Parallel connections of extension is available Please refer to Paralleled Telephone 28 Installation Manual System Outline DID DLC KX T96182 50172 SS E os CO DID LINE KX T72XX KX T7AXX KX T7441 KX T7440 KX T7240 KX T7040 LCOT CO LINE kx roeiso 1 ELCOT SS E S KX TD50180 DHLC KX T72XX KX T74XX KX T7441 KX T7440 KX T7240 KX T70XX KX T7130 C 0 O
31. Connects the LED Cable 10 Side Panel Right 11 Flat Cable 12 Cable Opening Note The construction of Expansion Shelf 1 and Expansion Shelf 2 is identical to each other 66 Installation Manual Installation Removing the Panels lt Basic Shelf gt 1 Disconnect the LED cable on the top cover from the LED cable connector on the basic shelf Screws LED cable LED cable connector 2 Remove the top cover by loosening the four screws 67 Installation Manual Installation Removing the Panels lt Expansion Shelf gt 1 Rotate the key on the front panel counterclockwise to unlock 2 Open the front panel toward you at right angles to the expansion shelf 3 Remove the front panel by lifting it straight up 4 Remove the right side panel by loosening the four screws 5 Remove the left side panel by loosening the four screws s 5 Screws n e n 0 z nm gt AA E PZN 4 EL Screws Guides B gt 68 Installation Manual Installation Stacking on the Basic Shelf 1 To connect the expansion shelf with basic shelf place the holes of the expansion shelf exactly on the holes of the basic shelf Expansion shelf 2 When the holes are placed properly fix them with the three screws immediately to prevent the expansion shelf from falling down Note e Ifthe system is to be expanded to 3 Shelf Sy
32. DI H No 12 12 ORN BLK 24 D2 38 BLK GRN 25 _ DI No 13 13 GRN BLK 26 D2 39 BLK BRN 27 DI No 14 14 BRN BLK 28 D2 40 BLK SLT 29 DI No 15 15 SLI BLK 30 D2 41 YEL BLU 31 D1 No 16 16 BLU YEL 32 D2 Installation Manual Installation Between Clip Terminal and extensions DLC Conn Pin Cable Color Clip No Extension Line 42 YEL ORN 33 Not used 17 ORN YEL 34 43 YEL GRN 35 18 GRN YEL 36 44 YEL BRN 37 19 BRN YEL 38 45 YEL SLT 39 20 SLT YEL 40 46 VIO BLU 41 21 BLU VIO 42 47 VIO ORN 43 22 ORN VIO 44 48 VIO GRN 45 23 GRN VIO 46 49 VIO BRN 47 24 BRN VIO 48 50 VIO SLT 49 25 SLT VIO 50 e Station wiring 1 pair twisted cabling 50 Pin Connector Block Terminal 26 Green 1 Red 27 Black 2 Yellow 28 White 3 Blue o o Joo Jon e m Bridging Clips The meanings of the pin names T Tip D1 Data 1 P1 3 pair Voice R Ring D2 Data 2 P2 3 pair Voice Installation Manual 119 Installation Cable color examples orange line The line of pin no 26 ORN RED white line The line of pin no 25 WHT BLK black Working pins for the various telephones or DSS Consoles Working SOUS Not working Single Line Telephone DSS Console APT without
33. Error Log Record List OK Repair or replace the probable defective device Consult the nearest Service Center Installation Manual 281 Troubleshooting 5 2 3 Troubleshooting via Error Log Records Error Sub Severity AUTOMATIC FAULT LOCAL ALARM COMMENTS code code REPORT SMDR MESSAGE MESSAGE MAX 39 Max 16 digits characters 1000 mm MJ Hard WDT overflow 1001 mm MJ Illegal interrupt 1002 mm MJ Soft WDT overflow 1100 MJ TSW clock down ERR TSW DWN 1101 MJ Basic shelf DC power down 1102 MJ Expansion shelf 1 DC ERR DC DOWN power down 1103 MJ Expansion shelf 2 DC ERR DC DOWN power down 1104 MJ Basic shelf heat alarm B S OVER HEAT 1105 MJ Expansion shelf 1 heat E S1 OVER HEAT alarm 1106 MJ Expansion shelf 2 heat E S2 OVER HEAT alarm 1107 MJ Basic shelf fan alarm B S FAN FLT 1108 MJ Expansion shelf 1 fan alarm E S1 FAN FLT 1109 MJ Expansion shelf 2 fan alarm E S2 FAN FLT 1110 MJ Calendar IC R W stop ERR CLCK IC 1111 MJ Calendar IC stop ERR CLCK IC 1112 MJ CPU RAM battery alarm ERR BAT ALM 1200 MN Basic shelf AC power down ERR AC DOWN 1201 MN Expansion shelf 1 AC ERR AC DOWN power down 1202 MN Expansion shelf 2 AC ERR AC DOWN power down 1203 MN ERR SMDR SMDR Not Connect 1300 xyy MN back error 282 Installation Manual Troubleshooting Error Sub Severity
34. GCOT ELCOT modular should be connected to each other in advance 6 Interface for Diagnostic Transfer by each port Diagnostic relay is placed in Tip Ring of each port During diagnostic test only one diagnostic relay in the SLT of a system is activated 7 There is a limit of 8 VPS DPT ports per card DHLC Card KX TD50170 Operation 1 The LED indicator on the DHLC card lights when the system reset or DHLC local reset occurs DLC Card KX TD50172 Functions 1 Interface for DPT DSS Console and VPS DPT 16 circuits card Maximum loop resistance 40 ohms Power supply 15 V supplied through the data line 2 Interface for OHCA feature with DPTs KX T7235 KX T7436 When a DPT with OHCA feature is connected to a port a DOHCA card should be mounted on the TSW card 3 There is a limit of 8 VPS DPT ports per card DLC Card KX TD50172 Operation 1 TheLED indicator on the DLC card lights when the system reset or DLC local reset occurs For a DPT APT DSS Console VPS DPT and SLT 8 extensions or 16 extensions with XDP card Please refer to Section 2 4 13 Extra Device Port XDP Connection for XDP 44 Installation Manual System Outline ESLC Card KX TD50175 Functions Enlarged Single Line Telephone Circuit with Message Waiting card 16 extensions card 1 Standard SLT interface Power supply 30 V with current limitation circuit 4 DTMF receivers and dial pulse detectors 2 Interface for p
35. GRY BLK 8 1 R 30 WHT RED 9 1 No 2 D1 5 WHT BLK 10 1 D2 31 ORN RED 11 2 Pl 6 ORN BLK 12 2 P2 32 YEL RED 13 2 T 7 YEL BLK 14 2 R 33 GRN RED 15 2 No 3 D1 8 GRN BLK 16 2 D2 34 GRY RED 17 2 Pl 9 GRY BLK 18 2 P2 35 WHT RED 19 2 T 10 WHT BLK 20 2 R 36 ORN RED 21 3 No 4 DI 11 ORN BLK 22 3 D2 37 YEL RED 23 3 P1 12 YEL BLK 24 3 P2 38 GRN RED 25 3 T 13 GRN BLK 26 3 R 39 GRY RED 27 3 No 5 DI 14 GRY BLK 28 3 D2 40 WHT RED 29 3 PI 15 WHT BLK 30 3 P2 Installation Manual 103 Installation 104 Between Clip Terminal and the system HLC PLC DHLC SLC SLC M Conn Pin Cable Color Clip No Number of Dot Extension Line 41 ORN RED 31 4 T 16 ORN BLK 32 4 R 42 YEL RED 33 4 No 6 DI 17 YEL BLK 34 4 D2 43 GRN RED 35 4 PI 18 GRN BLK 36 4 P2 44 GRY RED 37 4 T 19 GRY BLK 38 4 R 45 WHT RED 39 4 No 7 DI 20 WHT BLK 40 4 D2 46 ORN RED 41 1 21 ORN BLK 42 C P2 47 YEL RED 43 C T 22 YEL BLK 44 C R 48 GRN RED 45 C No 8 DI 23 GRN BLK 46 C D2 40 GRY RED 47 C Pl 24 GRY BLK 48 C P2 50 WHT RED 49 C 25 WHT BLK 50 C noe C continuous Installation Manual Installation Between Clip Terminal and extensions HLC PLC DHLC SLC SLC M Conn Pin Cable Color Clip No Extension Line 26 WHT BLU 1 T 1 BLU WHT 2 R 27 WHT ORN 3 No 1 D1 2 ORN WHT 4 D2 28 WHT GRN 5 PI 3 GRN WHT 6 P2 29 WHT BRN 7 T 4 BRN WHT 8 R 30 WHT SLT 9 N
36. KX T96136 s ete e tt eee ona ret o eee ee inea ees 146 2 7 9 Card KX T96161 eet rnt terere ee rc 150 2 7 4 Caller ID Card KX TD193 iii 155 2 8 Peripheral Equipment 5 eene eerie ee erre rne e recie eee Gn era eere Eraser UE ares tel ase tos ae esee aaa 157 2 8 1 External Pager Paging Equipment i 157 2 8 2 External Misk SOUE ve 158 2 8 3 Personal Computer Print r aaa 159 2 9 Auxiliary Connection for Power Failure Transfer ecce 163 2 9 1 Auxiliary Connection for Power Failure Transfer ii 163 2 10 Starting Up the KX TD500 System eee eese eee eee ee eee enne teens eaae setae etta setas 165 2 10 1 System Power Up Procedure i 165 2 10 2 CPU Rotary Switch Features iii Lei ala 166 2410 3 CPU RAMEST6SU indicem Aaa ete dia da de aaah GA ala ER EUER ba dede ea darn 170 2 10 4 System Status and LED Indicators rennen 171 2 10 5 CPU Jumper Switch Setting eren 172 2 11 Lightning Protectors uela ire terrere teneret event erret ev Lee narici 173 2 IT 1 Lightning Protectors ee eve age ERR e a De ls eni 173 3 Maintenance Console Guide 3 1 Installing PC Programming Software cec eee ee seen eee seen ae tease eoo 180 ZTL System Requirements ie Rete tiet eer
37. LINE IKX TD50170 2 A KX T96181 d VZ Single Line DIS SS KX T7040 Telephone Data Terminal Cordless Phone Telephone Answerin System with Facsimile CO OPX LINE OPX PWR OPE 7 7 UNIT Kx T96185 0 FE KX T96186 HLC Kx T7240 KX T70XX Kx T7130 KX T7040 ISDN BRI Line BRI Digital Trunk KX TD50288 KX T96170 ley Z PRES Single Line 2 d Telephone ISDN PRI Line KX TD50290 Telephone Data Terminal Cordless Phone System with Facsimile Digital Trunk TI gt gt 96187 PLC eS DigitalePrunk e 2 9 KX T96172 KX T7240 KX T70XX KX T7130 KX T7040 DISA SLC Kx 196191 761 ESLC RMT ERMT KX TD50175 NN KX TD50197 KX 196175 L S S AGC d SS Single Line Telephone Answerin KX T96193 DPH Telephone Data Terminal Cordless Phone Syston with Bae ile BATT AAG vi MV POWER S Hu Bu Hu f Ed ER Ed fe PMR CLE CL susino i TSW CONF Doorphone 1 Doorphone 2 Doorphone 3 Doorphone 4 Amplifier Digital OHCA Q PC Paging Speaker 1 LJ 2 ELI Amplifier O lt HH E HB Ej Paging Speaker 2 dn Radio Radio Installation Manual 29 System Outline 30 TTT Personal Computer PC Paging Speaker 1 Amplifier SB
38. Location Remote Administration System Administration can be categorized as follows System Programming See Programming Guide Maintenance See Utility Backup See 3 6 1 Backup With System Data Without System Data When connected Interactive Interactive with PBX Programming Programming Batch Programming Receiving data from Receiving data from PBX PBX Utility Sending data to PBX Opening Saving a file Utility Opening Saving a file When not Batch Programming Opening a file connected with Opening Saving a file PB Convert System Data Report Installation Manual 191 Maintenance Console Guide 3 4 2 On site Administration Local Connection You can execute On site System Administration by connecting your Maintenance Console PC to the KX TD500 System directly using an RS 232C Cable Operation 1 Point to Connection in the Main Menu and click The Connection drop down menu is displayed 2 Point to Connect and click Local in the drop down menu Local Connect screen is displayed Local Connect Port E com rj NLCode cru v Baud Rate 9500bps gt Password Cancel Help 3 Enter the appropriate communication parameters and the System Programming password 4 Click Communication between the KX TD500 and a PC begins After a data link is established choose a desired command from the Main Menu Warning to the Cu
39. Terminal Board from the Central Office CO KX A204 Cable 1 KX A204 Cable 50 lines C continuous 134 Installation Manual Installation 2 5 9 Cable Pin Numbers for CO Lines Cable Pin Numbers to be connected to Central Office Line for LCOT GCOT ELCOT card Conn Pin Cable Color Clip No CO Line 26 WHT BLU 1 T No 1 1 BLU WHT 2 R 27 WHT ORN 3 T _ No 2 2 ORN WHT 4 R 28 WHT GRN 5 T No 3 3 GRN WHT 6 R 29 WHT BRN 7 E No 4 4 BRN WHT 8 R 30 WHT SLT 9 T No 5 5 SLT WHT 10 R 31 RED BLU 11 T n No 6 6 BLU RED 12 R 32 RED ORN 13 T 2 No 7 7 ORN RED 14 R 33 RED GRN 15 T No 8 8 GRN RED 16 R 34 RED BRN 17 Not used 9 BRN RED 18 35 RED SLT 19 10 SLT RED 20 36 BLK BLU 21 11 BLU BLK 22 37 BLK ORN 23 12 ORN BLK 24 38 BLK GRN 25 13 GRN BLK 26 39 BLK BRN 27 14 BRN BLK 28 40 BLK SLT 29 15 SLT BLK 30 Installation Manual 135 Installation Cable Pin Numbers to be connected to Central Office Line for LCOT GCOT ELCOT card Conn Pin Cable Color Clip No CO Line 41 YEL BLU 31 16 BLU YEL 32 42 YEL ORN 33 17 ORN YEL 34 43 YEL GRN 35 18 GRN YEL 36 44 YEL BRN 37 19 BRN YEL 38 45 YEL SLT 39 20 SLT YEL 40 46 VIO BLU 41 21 BLU VIO 42 47 VIO ORN 43 22 ORN VIO 44 48 VIO GRN 45 23 GRN VIO 46 49 VIO BRN 47
40. Terminal and extensions ESLC Conn Pin Cable Color Clip No Extension Line 26 WHT BLU 1 T 4 No 1 1 BLU WHT 2 R 27 WHT ORN 3 7 T No 2 2 ORN WHT 4 R 28 WHT GRN 5 P T o No 3 3 GRN WHT 6 R 29 WHT BRN 7 T gt No 4 4 BRN WHT 8 R 30 WHT SLT 9 T No 5 5 SLI WHT 10 R 31 RED BLU 11 T No 6 6 BLU RED 12 R Installation Manual Installation Between Clip Terminal and extensions ESLC Conn Pin Cable Color Clip No Extension Line 32 RED ORN 13 T i No 7 7 ORN RED 14 R 33 RED GRN 15 T No 8 8 GRN RED 16 R 34 RED BRN 17 3 No 9 9 BRN RED 18 R 35 RED SLT 19 T No 10 10 SLT RED 20 R 36 BLK BLU 21 7 No 11 11 BLU BLK 22 R 37 BLK ORN 23 t T _ 12 12 ORN BLK 24 R 38 BLK GRN 25 E T No 13 13 GRN BLK 26 R 39 BLK BRN 27 No 14 14 BRN BLK 28 R 40 BLK SLT 29 T No 15 15 SLT BLK 30 R A YEL BLU 31 E T No 16 16 BLU YEL 32 R Installation Manual 109 Installation 110 Between Clip Terminal and extensions ESLC Conn Pin Cable Color Clip No Extension Line 42 YEL ORN 33 Not used 17 ORN YEL 34 43 YEL GRN 35 18 GRN YEL 36 44 YEL BRN 37 19 BRN YEL 38 45 YEL SLT 39 20 SLT YEL 40 46 VIO BLU 41 21 BLU VIO 42 47 VIO ORN 43 22 ORN VIO 44 48 VIO GRN 45 23 GRN VIO 46 49 VIO
41. Utility Card Port Test Caller ID Loop Back Test Operation Continued from step 5 of Card Port Test Operation General a Point to Caller ID Loop Back Test in the Card Port Test Menu screen and click Caller ID Loop Back Test screen is displayed b Click Execute After executing the test the test result is displayed Example When an ELCOT card is installed in the Slot No 107 Caller ID Loop Back Test Card 107 ELCOT Result OK Details Card link OK Caller ID Card OK Card Port Test Caller ID Loop Back Test Description Item Display Input Value Description Card Card No Type The card number and the type of the target card to be diagnosed The card specified in Card Information screen is displayed automatically Result OK The results of diagnosis NG Details See Error Indication The details of an error Table Displayed only when Result is NG no good Installation Manual 225 Utility Card Port Test Caller ID Loop Back Test Error Indication Table Error Message Description Card Applied Caller ID card Caller ID card is not installed ELCOT detection error Card Port Test CO Extension Path Test Operation Continued from step 5 of Card Port Test Operation General This test is executed by selecting a trunk card in Card Information screen A trunk port and a
42. a connector of the type shown below unscrew the lower hook pin too Then drive both Accessory Screws Option Card Accessory Screw Amphenol 57JE type gt Accessory Screw 50 pin connector 60 Installation Manual Installation 2 2 Installation of Shelf 2 21 Installation of Shelf This subsection describes the installation of the shelf with information on expanding the capacity of an existing system Building Block System provides the enlargement of system s ability by installing the optional Expansion Shelf Up to two Expansion Shelves can be installed to the system Each expansion shelf can be equipped with up to 224 lines including Extensions and CO lines The system can consist of one two or three shelves Basic Expansion 1 and Expansion 2 Each shelf contains its own power supply Installation Manual 61 Installation 2 2 2 Basic Shelf Basic Shelf is always required and it can be equipped with up to 192 lines including Extensions and CO lines The basic shelf includes top cover and base shelf The following figure shows a basic system composed of a basic shelf only 62 Installation Manual Installation Basic Shelf Assembly Basic Shelf Top Cover Base Shelf 15 16 8 17 19 20 1 63 Install
43. csd Copyright This manual is copyrighted by Panasonic Communications Co Ltd PCC You may print out this manual solely for internal use with this model Except above you may not reproduce this manual in any form in whole or part without the prior written consent of PCC and its licensee 2000 Panasonic Communications Co Ltd All Rights Reserved Printed in Japan PSQX1384SA KK0899MN6113 M
44. detector is connected to it 3 Speech end detector Speech end detector detects call progress tones DISA Card KX T96191 Operation 1 The LED indicator on the DISA card lights when the system reset or DISA local reset occurs AGC Card KX T96193 Functions Automatic Gain Control card 1 4 CO to CO speech paths with AGC amplifier and Echo Suppressor A CO to CO speech path consists of up path and down path up path is from call originate CO to call answer CO and AGC amplifier is inserted and speech end detector is connected The Maximum amplification of AGC is 10 dB The Echo Suppressor is inserted in a CO to CO speech path 2 4 DTMF receivers DTMF transceiver is used as DTMF repeater So AGC card microprocessor controls DTMF repeater 3 8 Speech End Detectors Speech end detector of AGC is quite the same as that of the DISA card AGC Card KX T96193 Operation The LED indicator on the AGC card lights when the system reset or AGC local reset occurs RMT Card KX T96196 Functions Remote Circuit card Modem 300 1200 bps for remote administration RMT Card KX T96196 Operation The LED indicator on the RMT card lights when the system reset or RMT local reset occurs Installation Manual 5 System Outline ERMT Card KX TD50197 Functions 1 Modem V 34 MODEM for remote administration ERMT Card KX TD50197 Operation 1 The LED indicator on the ERMT card lights when the system reset or ERMT local reset oc
45. drop down menu is displayed 3 Click Diagnosis e Card Information screen is displayed Diagnosis Card Information Basic Shelf Expansion Shelf 1 Expansion Shelf 2 Status Card Status Card Status QUE 1 DISA DUE 1 GUE 2 2 E E GUE 4 4 QUE E 5 6 6 7 T 8 8 QUE 9 T1 910 9 10 10 ovg 11 11 QUE 12 2 19 Le 14 14 Close Help 4 Click CPU CPU Test screen is displayed Installation Manual 231 Utility 5 Click Execute After executing the test the CPU Test Result is displayed Result OK Details CPU Test OK CPU Test Description Item Display Input Value Description Result OK The results of diagnosis NG Details See Error Indication The details of an error Table Displayed only when Result is NG no good CPU Test Error Indication Table Error Message Description Calendar IC failure Calendar IC is not functioning properly 232 Installation Manual Utility 4 2 4 TSW Test Off line diagnosis TSW Test is classified into the following three types TSW Test e Extension CONF Card Test Digital OHCA Card Test TSW Test should be done in off line mode Functions to be verified Classification Card Name Test Item TSW Test TSW Tone Detection TSW DPAD CONF Expansion CONF Card Detection CONF Trunk Digital OHCA Card
46. eee eee eren aee etta sese ae setas estes eee o 28 1 3 1 System Connection Diagram iii 28 1 4 Service Cards Description iraniane rana sedia 31 LAT Extension Cards rane ara nter temen i 31 1 4 2 COTrunk Crds ria cana a Aaa i RE en as 33 1 4 3 Resource Cards una ei n 35 L4 4 gt Other eir e eee ipee 36 1 5 Proprietary Telepli nes reri inerte eterne eret een uo eonun euo eno aate pe apetece an 37 1 5 1 Proprietary Telephones e GERE Rete EM 37 1 6 Specifications 38 1 6 1 General D Sctiption oorr be ate eni reni 38 O2 Characteristics oss ana tee eor re et eta aed eta Wee qu V leali 40 2 Installation 2 1 Before Installation eee esee eee een eene tn nsns tns tn tensis sensn seta sen sensato sean 56 2 1 T BrecautiOns ente petet ette ete entire tet rette ra 56 21 2 Slot Constr ctlOD s Tee rte EI a rans Re eee HER I COR QUEE 58 221235 Guide Plated hs rr EN Hr RE OR Per ER Hr pestes 59 2 1 4 Amphenol 57JE type Connector esee eren nennen nennen rennen 60 2 2 Installation of Shelf 4 eere eee esee eee eese nese nese sta nio neczezene 61 2 2 1 Installation of Shelf PER AA eae ates 61
47. extension line cord twisted cable 90 Installation Manual Installation Auxiliary connection Please refer to Section 2 9 1 Auxiliary Connection for Power Failure Transfer Installation Manual 9 Installation 2 4 2 PLC Card KX T96172 Insert this card into a free slot KX T96172 PLC is marked i Connection of the extension line cord Insert the 50 pin connector plug of the extension line cord into the 50 pin connector jack on the PLC card Please refer to Section 2 1 4 Amphenol 57JE type Connector Connector type 50 pins Amphenol 57JE series or the equivalent 1 26 To Extensions Connection of cable pins Please refer to Section 2 4 11 Cable Pin Numbers for Extension Lines Maximum cabling distance of the extension line cord twisted cable Please refer to Section 2 4 9 Maximum cabling distance of the extension line cord twisted cable 92 Installation Manual Installation 2 4 3 SLC Card KX T96174 Insert this card into a free slot KX T96174 JIS SLC is marked Connection of the extension line cord Insert the 50 pin connector plug of the extension line cord into the 50 pin connector jack on the SLC card Please refer to Section 2 1 4 Amphenol 57JE type Connector Connector type 50 pins Amphenol 57JE s
48. external music source Excessive input level from external music source Decrease the output level of the external music source by using the volume control on the music source Speed Dialing or One Touch Dialing does not function Bad programming Enter the CO line access number 9 801 through 848 into programming 274 Installation Manual Troubleshooting 5 1 2 Connection Can you dial No Connection between the KX TD500 and a Proprietary Telephone an extension Continued on the following page Installation Manual CAUSE SOLUTION gt The T R is connected to the D1 D2 Use the correct cord two inner wires are for T R and DI DI the two outer wires are for T eT Re PR D1 D2 D20 e1 KX TD500 extension The P1 P2 is connected to the D1 D2 Pl e DI6 e DI Te eT Re eR D20 Le D2 pe eP KX TD500 extension Use the correct cord two sec ond wires from the outside for DI D2 and two outer wires are for P1 P2 Connection between the KX TD500 and a Single Line Telephone CAUSE SOLUTION The T R is connected to the D1 D2 Die Deco a R pernice p2e KX TD500 extension Use the correct cord two inner wires are for T R e If a telephone equipped with an A AI relay is con nected to th
49. from the Central Office Countermeasures Confirm that the setting of Frame Sequence and Line Coding are matched with that of the leased lines If not change the setting of your KX TD500 and CSU Then check the clock mode NG Check the cabling between T1 PRI23 and CSU and CSU and NIU If not properly cabled change the cabling OK NG Execute Loop Back Test Internal Test Results NG Test Results OK Replace the T1 PRI23 card with a new one Execute Loop Back Test External between KX TD500 and CSU NG Check the CSU If not good replace it with a new one OK Ask the T1 PRI23 carrier to check the line conditions Or check the equipment in other switching system which your T1 PRI23 lines are connected with End Note Another T1 PRI23 card with next priority will work as a master card if more than two T1 PRI23 cards are registered to the system by PC programming TSW card configuration beforehand Otherwise the system will synchronize with the system internal clock Installation Manual 309 Troubleshooting 26 Digital trunk failure frame trouble Error Code 1323 xyy Digital trunk frame failure 1324 xyy Digital trunk multi frame error x 1 to 3 Shelf number yy 01 to 14 Slot number Possible cause of 1 On booting up of T1 PRI23 card physical number it failed to the malfunction synchronize with the clock time sent from the Central Office Countermea
50. not change the setting of your KX TD500 and CSU Then check the clock mode Check the cabling between T1 and CSU and CSU and NIU If not properly cabled change the cabling NG Execute Loop Back Test Internal Execute Loop Back Test External between KX TD500 and CSU OK NG Check the CSU If not good replace it with a new one OK Ask the T1 carrier to check the line conditions Or check the equipment in other switching system which your T1 lines are connected with End Another T1 card with next priority will work as a master card if more than two T1 cards are registered to the system by PC programming TSW card configuration beforehand Otherwise the system will synchronize with the system internal clock Installation Manual Troubleshooting 29 Card status fault Error Code Possible cause of the malfunction Countermeasures Note Installation Manual 1333 xyy Card status fault x 1 to 3 Shelf number yy 01 to 14 Slot number 1 Card fault occurred Check the status of the related card INS In Service Enter INS In Service command from the maintenance terminal INS In Service Check the status of the card Replace the LPR card Enter INS In Service command from the maintenance terminal None 313 Troubleshooting 30 Port link failure Error Code 1500 xyyzz Port link failure x 1 to 3 Shelf numb
51. of trunk lines on a trunk group basis all trunk groups Traffic Information runk Group TrunkGroup 01 Date Incoming Calls nswer Calls Outgoing Calls Start Time Date Incoming Calls answered Outgoing Calls 1 00AM 2 00AM 3 00AM 4 00AM 5 00AM 02 JAN 02 JAN 02 JAN 02 02 JAN 02 0 0 0 1 0 1 100 0 7 00AM 8 00AM 9 00AM 10 00AM 11 00AM JAN 02 JAN 02 JAN 02 JAN 02 02 JAN 02 0 Description Item Description Group No 1 48 Specifies a desired trunk group All Specifies all trunk groups at once Start Time The Start Time of Traffic Measurement Date The date of Traffic Measurement Incoming Calls The number of calls both extension and CO coming in on the extensions Answer Calls The number of calls both extension and CO answered by the extensions answered The ratio of Answer Calls to Incoming Calls Outgoing Calls The number of calls both extension and CO made by the extensions Busy Calls The number of outgoing calls encountered busy situation Complete Calls The number of completed outgoing calls both extension and CO completed The ratio of Complete Calls to Outgoing Calls CCS One hundred call seconds or one hundred seconds of telephone conversation One hour telephone traffic is equal to 36 CCS Installation Manual U
52. receivers and 6 generators Installation Manual System Outline T1 Digital Trunk Card KX T96187 Operation The LED indicator on T1 card lights when the system reset or T1 card local reset or T1 line fault occurs ELCOT Card KX TD50180 Functions Enlarged Loop Start Central Office Trunk card 8 CO Lines card 1 Loop start CO interface 1 DTMF generator Line Reversal detection With loop start you seize a line by bridging through a resistance between the tip and ring both wires of your telephone line 2 Caller ID Capability Two Caller ID Cards KX TD193 can be mounted on ELCOT card 3 Power Failure Transfer PFT by each port Tip Ring of CO are connected to a CO interface circuit and directly to ELCOT PFT modular When power failure occurs CO Tip Ring leads are directly connected to SLT Tip Ring leads but ELCOT PFT modular and SLT PFT modular should be connected to each other in advance 4 Diagnostic Transfer DT by each port A diagnostic relay is placed in Tip Ring of each port All diagnostic relays are set to the diagnostic position except on the call ELCOT Card KX TD50180 Operation 1 The LED indicator on the ELCOT card lights when the system reset or ELCOT local reset occurs BRI Card KX TD50288 Functions ISDN Basic Rate Access Interface 8 circuits card a 8 ISDN Basic Interface 2B D b SO EXT flexibility for each line c Power Feeding of EXT mode One card total 18 W max One Line
53. required to utilize DPT Integration feature Please refer to Integration DPT of Section 1 3 System Features in the Features Guide OPX Power Unit KX T96186 Functions 1 Output is Ringing Signal 100 V AC 20 Hz and 48 V DC for OPX card Installation Manual 53 System Outline 54 Installation Manual Installation Installation Manual Section 2 Installation This section describes the procedures required to install the KX TD500 System Detailed instructions for planning the installation site installing the shelves and optional cards and cabling of peripheral equipment are provided Further information on system expansion and peripheral equipment installation is included 55 Installation 2 1 Before Installation 2 1 1 Precautions Please read the following notes concerning installation and connection before installing the system Safety Installation Instructions When installing telephone wiring basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following 1 2 Never install telephone wiring during a lightning storm Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface Use caution when installing or modifying telephone
54. self testing capabilities of the system allow most maintenance to be reduced to simple procedures Only one administration device can perform system administration at the same time 210 Installation Manual Utility 4 1 2 Structure of Utility Program Hi Utility Diagnosis Fe ror Test Traffic Information TSW Test System Status System Status Card Status Port Status Error Log Major Minor Digital Trunk Error ae Digital Trunk Details TI PRI Log File Capture On Capture Off View Log File Utility drop down menu screen E TD500 Maintenance e File Connection Programming Utility Help Diagnosis Traffic Information System Status Error Log Digital Trunk Error Digital Trunk Details DO V4M Log File Installation Manual 211 Utility 4 2 Diagnosis 4 2 1 Diagnosis System Diagnosis program is used to test the system hardware and pinpoint the problems caused by hardware defects System Diagnosis program is classified into the following three types e 4 2 2 Card Port Test On line Off line diagnosis 42 3 CPU Test Off line diagnosis 42 4 TSW Test Off line diagnosis Diagnosis Card Information screen an example of Off line diagnosis Diagnosis Card Information Ha EL cL ES j iL 212 Insta
55. situation which gave rise to the temporary discontinuance 3 Inform the customer of the right to bring a complaint to the Federal Communication Commission pursuant to the procedures set out in Subpart E of Part 68 of FCC Telephone Equipment Rules 4 Compatibility of the Telephone Network and Terminal Equipment a Availability of telephone interface information Technical information concerning interface parameters and specifications not specified in FCC Rules including the number of Ringers which may be connected to a particular telephone line which is needed to permit Terminal Equipment to operate in a manner compatible with Telephone Company communications facilities shall be provided by the Telephone Company upon customer s request b Changes in Telephone Company Communications Facilities Equipment Operations and Procedures The Telephone Company may make changes in its communications facilities equipment operations or procedures where such action is reasonably required in the Installation Manual 11 Telephone Company and F C C Requirements and Responsibilities 12 operation of its business and is not inconsistent with the rules and regulations in FCC Part 68 If such changes can be reasonably expected to render any customer Terminal Equipment incompatible with Telephone Company Communications Facilities or require modification or alteration of such Terminal Equipment or otherwise materially affect its use or per
56. your selection 270 Installation Manual Utility 4 Click Capture off The system creates a Log File Installation Manual 271 Utility 272 Installation Manual Troubleshooting Section 5 Troubleshooting This section provides information for system and telephone troubleshooting Installation Manual 273 Troubleshooting 5 1 Troubleshooting 5 1 1 Installation PROBLEM PROBABLE CAUSE POSSIBLE SOLUTION Extension does not operate Bad printed circuit board Extension Card Bad connection between the system and extension A telephone with an A A1 relay is connected Bad extension Exchange printed circuit board for another printed circuit board Take the extension and plug it into the same extension port using a short telephone cord If the telephone does not work the connection between the system and the extension must be repaired Use a 2 wire cord Set the A AT relay switch of the telephone to the OUT or OFF position Take the extension and plug it into another extension port that is working If the telephone does not work replace the phone Improper reset operation Press the Reset Button Noise in external paging Induced noise on the wire between the system and the amplifier Use a shielded cable as the connection wire between the system and amplifier A short shielded cable is recommended Volume distortion from
57. 0V3M e Q951XX XX suffix AA KX TD500V4M KX TD500VAM is a functionally expanded version of KX TD500V1M V2M V3M and the system data of these four software is not compatible to each other To solve this problem KX TD500V4M is equipped with System Data Conversion function This enables the system data downloaded from KX TD500V 1 M V2M V3M to be uploaded to KX TD500VAM If you are using the KX TD500V1M system system data should be converted to KX TD500V2M system data beforehand After that KX TD500V2M system data should be converted to KX TD500V4M system data Operation 1 Download the system data of KX TD500V3M and save it as a file Please refer to Section 3 6 2 Download from PBX to PC 2 Start up the KX TD500V4M 3 Point to File in the Main Menu and click The File drop down menu is displayed TD500 Maintenance Console File Connection Frogremmine Utility Help Panasonic Digital Super Hybrid System KX TD500 v4m Upload to PEK Downoad trom PER Convert System Wate Report Exit Installation Manual 203 Maintenance Console Guide 4 Click Convert in the drop down menu Open dialog box is displayed ave 00 sim caer Open ie o Data Files td5 ha p 2 5 Select the file you saved in step 1 and click OK Convert dialog box is displayed Explanation File Name The name of the file Da
58. 1201 Expansion shelf 1 AC power down 1202 Expansion shelf 2 AC power down Possible cause of 1 Power failure the malfunction 2 Power Supply Unit malfunction of the Expansion Shelf n n 1 or 2 or trouble with the Power Supply System Backboard CPU card of the shelf Countermeasures Did the above item 1 occur at the recorded time of the Error Log Is there a new error message in the Error Log when the RESET button is pressed Does the trouble occur frequently Replace the Power Supply Unit Replace the CPU card Pa Replace the Shelf It is recommended to have a current copy of the program on disk to facilitate accurate and rapid recovery No change in condition No change in condition 294 Installation Manual Troubleshooting 11 SMDR Not Connect Error Code 1203 SMDR Not Connect Possible cause of 1 RS 232C cable is not connected the malfunction 2 RS 232C cable is defective 3 Printer is turned off including out of paper Countermeasures Do you use SMDR NE Yes Assign SMDR Connection to No Check above item 1 2 3 by System Programming No Problem Replace the CPU card End Note It is recommended to have a current copy of the program on disk to facilitate accurate and rapid recovery Installation Manual 295 Troubleshooting 12 Echo back error Error Code 1300 xyy Echo back error x 1 to 3 Shelf number yy 01 t
59. 1306 xyy LPR memory checksum error x 1 to 3 Shelf number yy 01 to 14 Slot number Possible cause of 1 Defective LPR RAM the malfunction Countermeasures INS In Service Check the status of the related card Enter INS In Service command from the maintenance terminal Check the status of the card Faulty Replace the LPR card End Note None Installation Manual 301 Troubleshooting 18 LPR runaway Error Code Possible cause of the malfunction Countermeasures Note 302 1307 xyy LPR runaway x 1 to 3 Shelf number yy 01 to 14 Slot number 1 LPR is reset Check the status of the related card INS In Service Enter INS In Service command from the maintenance terminal INS In Service Check the status of the card Replace the LPR card Enter INS In Service command from the maintenance terminal None Installation Manual Troubleshooting 19 Card start up error Error Code Possible cause of the malfunction Note Installation Manual 1308 Card start up error Reset Notice 1309 Card start up error Sync Ans 1310 Card start up error Card kind 1311 Card start up error Download 1312 Card start up error System Start 1 The PBX received start up error from the card Check the status of the related card INS In Service Enter INS In Service command from the maint
60. 2 2 Switch Position Explanation Operation Mode 9 Reserved for future use On line Functions same as 0 x Call Processing mode tis available to perform System Programming but call processing and functional tests are not available in this mode System Switch SYSTEM All reserved Installation Manual 167 Installation Operation Sequence for System Starting Up Starting up the system with default values After installing the optional cards required execute the following procedures START MODE 5 Off line Mode Assigns default values SYSTEM 0 Power ON reset or Press the RESET button OFF LINE LED flashes MODE 0 On line Mode SYSTEM 0 Press the RESET button 168 Installation Manual Installation Starting up the system with system data programmed by Maintenance PC or using the saved data After installing the optional cards required execute the following procedures START MODE 4 Off line Mode SYSTEM 0 Power ON reset or Press the RESET button OFF LINE LED flashes Upload system data MODE 0 On line Mode SYSTEM 0 Press the RESET button Notes System programming from Maintenance PC can be done in on line mode When OFF LINE LED flashes system start up is completed After this system programming from the Maintenance PC can be done Installation Manual 169 Installation 2 10 3 CPU RAM Test The KX TD500 executes a t
61. 24 BRN VIO 48 50 VIO SLT 49 25 SLT VIO 50 Central Office Line Wiring 50 pin Connector Block Terminal 26 441 H lx d CAEN 27 3 5 A oe i CO Line 2 i S 15 E CO Line 3 3 6 6H Bridging Clips 136 Installation Manual Installation Cable Pin Numbers to be connected Between Clip Terminal and the system Conn Pin Cable Color Clip No Number of Dot CO Line 26 ORN RED 1 1 A No 1 1 ORN BLK 2 1 27 YEL RED 3 1 No 2 2 YEL BLK 4 1 28 GRN RED 5 1 n No 3 3 GRN BLK 6 1 29 GRY RED 7 1 No 4 4 GRY BLK 8 1 30 WHT RED 9 1 No 5 5 WHT BLK 10 1 31 ORN RED 11 2 A No 6 6 ORN BLK 12 2 32 YEL RED 13 2 No 7 7 YEL BLK 14 2 33 GRN RED 15 2 No 8 8 GRN BLK 16 2 34 GRY RED 17 2 Not used 9 GRY BLK 18 2 35 WHT RED 19 2 10 WHT BLK 20 2 36 ORN RED 21 3 11 ORN BLK 22 3 37 YEL RED 23 3 12 YEL BLK 24 3 38 GRN RED 25 3 13 GRN BLK 26 3 39 GRY RED 27 3 14 GRY BLK 28 3 40 WHT RED 29 3 15 WHT BLK 30 3 41 ORN RED 31 4 16 ORN BLK 32 4 Installation Manual 137 Installation 138 Between Clip Terminal and the system Conn Pin Cable Color Clip No Number of Dot CO Line 42 YEL RED 33 4 17 YEL BLK 34 4 43 GRN RED 35 4 18 GRN BLK 36 4 44 GRY RED 37 4 19 GRY BLK 38 4
62. 3 Line Display 24 CO KX T7436 DPT with SP PHONE 6 Line Display 24 CO Single Line KX T7051 SLT with FLASH button and Message Waiting Lamp Telephones KX T7052 SLT with FLASH button and Message Waiting Lamp SLTs Proprietary KX T7040 DSS Console 32 DSS 16 PF Equipment 17240 DSS Console 32 DSS 16 PF KX T7440 DSS Console 66 DSS KX T7441 DSS Console with ANSWER and RELEASE buttons 48 DSS KX T96186 Off Premise Extension OPX Power Unit KX T30865 Doorphone KX T7090 Headset KX A46 Battery Adaptor Notes CO CO line access button DSS Direct Station Selection button PF Programmable Feature button 4 Installation Manual System Components Trademarks Microsoft Windows and Windows NT are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Intel and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries Screen shots reprinted with permission from Microsoft Corporation other trademarks identified herein are the property of their respective owners Installation Manual 5 Important Safety Instructions Important Safety Instructions SAFETY REQUIREMENTS When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following 1 Read and underst
63. 4 failure Expansion Conference Trunk 64 is defective TSW Test Digital OHCA Card Test Operation Continued from step 4 of TSW Test Operation General a Point to Digital OHCA Card Test in the TSW Test Menu screen and click Digital OHCA Card Test screen is displayed b Click Execute e After executing the test the Test Result is displayed Digital Card Test Result OK Details Digital OHCA Card Test OK 238 Installation Manual Utility TSW Test Digital OHCA Card Test Description Table Item Display Input Value Description Result OK The results of diagnosis NG Details See Error Indication The details of an error Displayed only when Result is NG no good TSW Test Digital OHCA Card Test Error Indication Table Error Message Description Not Installed Digital OHCA Card is not installed OHCA failure Digital OHCA Card TSW 1 is defective OHCA 2 failure Digital OHCA Card TSW 2 is defective OHCA 3 failure Digital OHCA Card TSW 3 is defective OHCA 4 failure Digital OHCA Card TSW 4 is defective 239 Installation Manual Utility 4 3 Traffic Information 4 3 Traffic Information You can display the traffic information on your Maintenance Console PC by downloading the traffic data measured at KX TD500 System Traffic Menu consists of the following se
64. A204 205 consists of the following KX A204 Cable 1 KX A205 Clip Terminal 1 Clip no Connector type KX A205 Clip Terminal 50 pins Amphenol 57JE series or the equivalent 1 25 26 50 HLC Card KX T96170 or PLC Card KX T96172 or SLC Card KX T96174 or SLC M Card KX T96175 or DHLC Card KX TD50170 or DLC Card KX TD50172 or ESLC Card KX TD50175 KX A204 Cable To Extensions E KX A204 Cable 50 lines C continuous 102 Installation Manual Installation 2 4 11 Cable Pin Numbers for Extension Lines 1 HLC PLC DHLC SLC SLC M except for Canada Card Between Clip Terminal and the system HLC PLC DHLC SLC SLC M Conn Pin Cable Color Clip No Number of Dot Extension Line 26 ORN RED 1 1 T 1 ORN BLK 2 1 R 27 YEL RED 3 1 No 1 DI 2 YEL BLK 4 1 D2 28 GRN RED 5 1 1 3 GRN BLK 6 1 P2 29 GRY RED 7 1 T 4
65. Amplifier BE Ei Radio o_o BB EJ Radio mp To AC Outlet Installation Manual System Outline 1 4 Service Cards Description 1 4 4 Extension Cards Hybrid Line Circuit HLC Card KX T96170 This card interfaces Analog Proprietary Telephones APTs Single Line Telephones SLTs DSS Consoles and the TDM Time Division Method bus It provides 8 APTs SLTs DSS Consoles to the system per HLC card Proprietary Line Circuit PLC Card KX T96172 This card interfaces Analog Proprietary Telephones APTs DSS Consoles and the TDM bus It provides 8 APTs DSS Consoles to the system per PLC card Single Line Telephone Circuit SLC Card KX T96174 This card interfaces Single Line Telephones SLTs and the TDM bus It provides 8 SLTS to the system per SLC card SLC with Message Waiting SLC M Card KX T96175 This card is the same as the standard SLC card and except that it has the capability to turn on off the message waiting lamp of an SLT Off Premise Extension OPX Card KX T96185 This card interfaces 4 off premise extensions through off premise extension power unit Digital Hybrid Line Circuit DHLC Card KX TD50170 This card interfaces Digital Proprietary Telephones DPTs Analog Proprietary Telephones APTs Single Line Telephones SLTs DSS Consoles and th
66. BRN 47 24 BRN VIO 48 50 VIO SLT 49 25 SLT VIO 50 e Station wiring 1 pair twisted cabling 50 Pin Connector Block Terminal 26 Green Red 1 27 Black 2 Yellow 28 White Blue 3 n o o cn Joo ro Bridging Clips 3 SLC M Card only for Canada Between Clip Terminal and the system Conn Pin Cable Color Clip No Number of Dot Extension Line 26 ORN RED 1 1 _ T No 1 1 ORN BLK 2 1 R 27 YEL RED 3 1 i T No 2 2 YEL BLK 4 1 R 28 GRN RED 5 1 _ T No 3 3 GRN BLK 6 1 R Installation Manual Installation Between Clip Terminal and the system Conn Pin Cable Color Clip No Number of Dot Extension Line 29 GRY RED 7 1 T No 4 4 GRY BLK 8 1 R 30 WHT RED 9 1 T No 5 5 WHT BLK 10 1 R 31 ORN RED 11 2 No 6 6 ORN BLK 12 2 R 32 YEL RED 13 2 a T No 7 7 YEL BLK 14 2 R 33 GRN RED 15 2 _ T No 8 8 GRN BLK 16 2 R Installation Manual 111 Installation 112 Between Clip Terminal and the system Conn Pin Cable Color Clip No Number of Dot Extension Line 34 GRY RED 17 2 Not used 9 GRY BLK 18 2 35 WHT RED 19 2 10 WHT BLK 20 2 36 ORN RED 21 3 11 ORN BLK 22 3 37 YEL RED 23 3 12 YEL BLK 24 3 38 GRN RED 25 3 13 GRN BLK 26 3 39 GRY R
67. Bell power failure OPX Bell Power is not functioning properly OPX OGM ROM error OGM controlling ROM on the DISA card is not DISA functioning properly OGM RAM error OGM controlling RAM on the DISA card is not DISA functioning properly OGM Rec Play OGM Recording and Playing back are not DISA failure functioning properly Frame IC error ISDN Frame IC is not functioning properly PRI23 BRI ISDN power ISDN power is not functioning properly BRI failure Installation Manual 2 9 Utility Card Port Test Port Test Operation Continued from step 5 of Card Port Test Operation General a Point to Port Test in the Card Port Test Menu screen and click Port Test screen is displayed b Specify the port number or select Ifyou select All all ports on the selected card will be tested at a time Click Execute e After executing the test the test result is displayed Example When a DLC card is installed in the Slot No 101 Card 101 DLC Port No mm Result OK Details Card link OK Card type OK Note Speech Path of port 01 is OK HDLC of port 01 is OK An APT DPT should be connected to the specified card when executing the DLC or DHLC port test 220 Installation Manual Utility Card Port Test Port Test Description Item Display Input Value Descript
68. DI No 13 13 GRN BLK 26 3 D2 39 GRY RED 27 3 DI No 14 14 GRY BLK 28 3 D2 40 WHT RED 29 3 DI No 15 15 WHT BLK 30 3 D2 41 ORN RED 31 4 DI No 16 16 ORN BLK 32 4 D2 Installation Manual Installation Between Clip Terminal and the system DLC Conn Pin Cable Color Clip No Number of Dot Extension Line 42 YEL RED 33 4 Not used 17 YEL BLK 34 4 43 GRN RED 35 4 18 GRN BLK 36 4 44 GRY RED 37 4 19 GRY BLK 38 4 45 WHT RED 39 4 20 WHT BLK 40 4 46 ORN RED 41 C 21 ORN BLK 42 C 47 YEL RED 43 C 22 YEL BLK 44 C 48 GRN RED 45 C 23 GRN BLK 46 C 49 GRY RED 47 C 24 GRY BLK 48 C 50 WHT RED 49 C 25 WHT BLK 50 C C continuous Installation Manual 117 Installation 118 Between Clip Terminal and extensions DLC Conn Pin Cable Color Clip No Extension Line 26 WHT BLU 1 _ DI _ No 1 1 BLU WHT 2 D2 27 WHT ORN 3 _ DI 2 2 ORN WHT 4 D2 28 WHT GRN 5 D1 i No 3 3 GRN WHT 6 D2 29 WHT BRN 7 DI 3 No 4 4 BRN WHT 8 D2 30 WHT SLT 9 D1 No 5 5 SLI WHT 10 D2 31 RED BLU 11 _ DI No 6 6 BLU RED 12 D2 32 RED ORN 13 D1 7 yi ORN RED 14 D2 33 RED GRN 15 7 D1 No 8 8 GRN RED 16 D2 34 RED BRN 17 _ DI No 9 9 BRN RED 18 D2 35 RED SLT 19 7 DI No 10 10 SLT RED 20 D2 36 BLK BLU 21 DI i No 11 11 BLU BLK 22 D2 37 BLK ORN 23
69. DISA OGM lost DISA OGM lost occurs for the following reasons a Power failure or power off for long duration 6 7 days b Defective backup battery for DISA card c OGM was not recorded after the installation 1316 OPX power down OPX power down occurs because of power off of external OPX Power Unit or defective OPX card 1317 OPX bell power down OPX bell power down occurs because of power off of external OPX Power Unit or defective OPX card Installation Manual 261 Utility Error Log Minor Error Code Error Message Cause 1318 Digital trunk out of sync T1 or PRI23 card physical number XXX lost the synchronization with the clock time sent from the Central Office 1319 Digital trunk RAI signal T1 or PRI23 card physical number XXX received RAI reception Remote Alarm Indication signal sent from the Central Office 1320 Digital trunk AIS signal T1 or PRI23 card physical number XXX received AIS reception Alarm Indication Signal signal sent from the Central Office 1323 Digital trunk frame failure On booting up of T1 or PRI23 card physical number XXX it failed to synchronize with the clock time sent from the Central Office 1324 Digital trunk multi frame The PBX detected the multiframe synchronization error error of T1 or PRI23 card 1325 Digital trunk error rate over The PBX exceeded the number of multiframe errors per second w
70. DP Connection Any Single Line Telephone can be connected on a parallel with Digital Proprietary Telephone as follows To DHLC card lt 7 lt 4 conductor wiring cord 2 conductor wiring cord KX T7220 KX T7431 KX T7230 KX T7433 KX T7235 KX T7436 KX T7250 KX T7420 KX T7425 Single Line Telephone To DHLC card lt M i 4 conductor wiring cord 2 conductor wiring cord Installation Manual 123 Installation 2 5 Trunk Cards 2 5 1 LCOT Card KX T96180 Insert this card into a free slot KX T96180 is marked Connection of the Central Office Line cord twisted cable Insert the 50 pin connector plug of the Central Office Line cord twisted cable into the 50 pin connector jack on card Please refer to Section 2 1 4 Amphenol 57JE type Connector Connector type 50 pins Amphenol 57JE series or the equivalent 25 50 To Terminal Board from the Central Office CO Connection of cable pins Please refer to Section 2 5 9 Cable Pin Numbers for CO Lines Auxiliary connection Please refer to Section 2 9 1 Auxiliary Connection for Power Failure Transfer 124 Installation Manual Installation 2 5 2 GCOT Card KX T96181 Insert this card into a free slot KX T96181 1099 GCOT is marked
71. Detection OHCA TSW TSW Test Operation General 1 Set the system to the off line mode Please refer to Section 2 10 Starting Up the KX TD500 System for details 2 Point to Utility in the Main Menu and click The Utility drop down menu is displayed Installation Manual 233 Utility 3 Click Diagnosis Card Information screen is displayed Diagnosis Card Information 4 Click TSW TSW Test Menu screen is displayed TSW Test Menu Note From TSW Test Menu screen you can select one of the following three tests TSW Test Expansion CONF Card Test Digital OHCA Card Test 234 Installation Manual Utility TSW Test TSW Test Operation Continued from step 4 of TSW Test Operation General a Point to TSW Test in the TSW Test Menu screen and click TSW Test screen is displayed b Click Execute After executing the test TSW Test Result is displayed Result OK Details TSU Test OK Close Help TSW Test TSW Test Description Item Display Input Value Description Result OK The results of diagnosis NG Details See Error Indication The details of an error Table Displayed only when Result is NG no good TSW Test TSW Test Error Indication Table Error Message Description T
72. ED 27 3 14 GRY BLK 28 3 40 WHT RED 29 3 15 WHT BLK 30 3 41 ORN RED 31 4 16 ORN BLK 32 4 42 YEL RED 33 4 17 YEL BLK 34 4 43 GRN RED 35 4 18 GRN BLK 36 4 44 GRY RED 37 4 19 GRY BLK 38 4 45 WHT RED 39 4 20 WHT BLK 40 4 46 ORN RED 41 C 21 ORN BLK 42 C 47 YEL RED 43 C 22 YEL BLK 44 C 48 GRN RED 45 C 23 GRN BLK 46 C 49 GRY RED 47 C 24 GRY BLK 48 C 50 WHT RED 49 C 25 WHT BLK 50 C Installation Manual Installation C continuous Between Clip Terminal and extensions Conn Pin Cable Color Clip No Extension Line 26 WHT BLU 1 T No 1 1 BLU WHT 2 R 27 WHT ORN 3 T No 2 2 ORN WHT 4 R 28 WHT GRN 5 T No 3 3 GRN WHT 6 R 29 WHT BRN 7 _ T No 4 4 BRN WHT 8 R 30 WHT SLT 9 T No 5 5 SLT WHT 10 R 31 RED BLU 11 T E No 6 6 BLU RED 12 R 32 RED ORN 13 T No 7 7 ORN RED 14 R 33 RED GRN 15 T No 8 8 GRN RED 16 R Installation Manual 113 Installation 114 Between Clip Terminal and extensions Conn Pin Cable Color Clip No Extension Line 34 RED BRN 17 Not used 9 BRN RED 18 35 RED SLT 19 10 SLT RED 20 36 BLK BLU 21 11 BLU BLK 22 37 BLK ORN 23 12 ORN BLK 24 38 BLK GRN 25 13 GRN BLK 26 39 BLK BRN 27 14 BRN BLK 28 40 BLK SLT 29 15 SLT BLK 30 41 YEL BLU 31 16 BLU YEL 32 42 YEL ORN 33 17 ORN YEL 34 43 YEL GRN 35 18 GRN YE
73. Item System 1 Doorphone 8 2 DSS Console 64 3 VPS DPT 48 Notes There is a limit of 16 VPS DPT ports per shelf e VPS DPT can be connected to 8 units per system e DSS Console is counted as a PT extension Port Resource Number per Card Maximum number of Ports Resources per Extension CO card is as follows Number of Port Model Number Card Name Extension CO Line Others SLT PT KX T96161 DPH i E 4 KX T96170 HLC gu gu KX T96172 PLC g 5 KX T96174 SLC 8 n KX T96175 SLC M 8 KX T96180 LCOT 8 KX T96181 GCOT 8 KX T96182 DID 4 E KX T96185 OPX 4 KX T96187 TI 24 24 KX TD50170 DHLC 8 8 KX TD50172 DLC 16 KX TD50175 ESLC 16 KX TD50180 ELCOT 8 3 KX TD50288 BRI 16 26 Installation Manual System Outline Number of Port Model Number Card Name Extension CO Line Others SLT PT KX TD50290 PRI23 235 B E SLTs and PTs are 8 units altogether Counted as an SLT resource when channel type is set to OPX 5 An XDP SLT cannot be used when the port is assigned to the DSS console 8 BRI Ports 5 1 PRI Port Card Limit Maximum number of special cards allowable per system shelf is as shown below Maximum Card Number Item System Basic Expansion Shelf Shelf 1 DISA Card 8 2 AGC
74. L 36 44 YEL BRN 37 19 BRN YEL 38 45 YEL SLT 39 20 SLT YEL 40 46 VIO BLU 41 21 BLU VIO 42 47 VIO ORN 43 22 ORN VIO 44 48 VIO GRN 45 23 GRN VIO 46 49 VIO BRN 47 24 BRN VIO 48 50 VIO SLT 49 25 SLT VIO 50 Installation Manual Installation e Station wiring 1 pair twisted cabling 50 Pin Connector Block Terminal _ m bl 1 SLT with a 5 message lamp 27 3 3 SLT with n i message lamp 28 Tes SLT with 3 6 6 t message lamp Bridging Clips Installation Manual 115 Installation 116 4 DLC Card Between Clip Terminal and the system DLC Conn Pin Cable Color Clip No Number of Dot Extension Line 26 ORN RED 1 1 EE 1 ORN BLK 2 1 D2 27 YEL RED 3 1 DI No 2 2 YEL BLK 4 1 D2 28 GRN RED 5 1 DI No 3 3 GRN BLK 6 1 D2 29 GRY RED 7 1 DI No 4 4 GRY BLK 8 1 D2 30 WHT RED 9 1 NE 5 WHT BLK 10 1 is D2 31 ORN RED T 2 E 6 ORN BLK 12 2 ae D2 32 YEL RED 13 2 ES 7 YEL BLK 14 2 De D2 33 GRN RED 15 2 da DI 8 GRN BLK 16 2 MM D2 34 GRY RED 17 2 xo Di 9 GRY BLK 18 2 id D2 35 WHT RED 19 2 DI No 10 10 WHT BLK 20 2 D2 36 ORN RED 21 3 DI No 11 11 ORN BLK 22 3 D2 37 YEL RED 23 3 DI No 12 12 YEL BLK 24 3 D2 38 GRN RED 25 3
75. LC96 e Impedance 100 ohms Installation Manual 49 System Outline PRI23 Card KX TD50290 Operation LED indicator on the PRI23 card lights when the system reset PRI23 card local reset or PRI23 card fault occurs LED Indication Table for PRI23 Card KX TD50290 LED No Item Color Status Contents D19 FALT Red ON Card Fault OFF Normal D20 SYNC Red ON Clock Synchronization Error or Loss of Signal ERROR Red Alarm OFF Normal D21 RAI Red ON Receive Remote Alarm Indication signal Yellow Alarm OFF Normal D22 AIS Red ON Send Alarm Indication signal Blue Alarm OFF Normal D23 SYNC Green FLASH Clock Master at External Clock Mode ON 1 Synchronization established Detection of Signal OFF No Detection of Signal D24 DATA LINK Green ON Data Link established OFF No Data Link established D25 D27 Red Not used or Reserved for future use 50 Installation Manual System Outline DISA Card KX T96191 Functions 1 4 OGM trunks OGM duration 30 seconds OGM Capacitor Backup 5 days The number of OGM 1 Recording Algorithm ADPCM 2 4 CO to CO speech paths without amplifier A CO to CO speech path consists of up path and down path Up path is from call originate CO to call answer CO and 1 DTMF receiver and one speech end detector is connected to it Down path is from call answer CO to call originate CO and one speech end
76. LCOT and Extension cards SLC HLC DHLC ESLC SLC M T3T2T1 RiReRs Lim Tn Tip Rn Ring J Modular plug I Modular Jack 1 r Modular Jack 2 r Modular Jack 3 Central Office Line card Extension card LCOT GCOT ELCOT SLC HLC DHLC ESLC SLC M Installation Manual 163 Installation Note PLC and DLC cards Extension cards are not available for Power Failure Transfer Connection of Central Office Line and Extensions 50 pin Connector 50 pin Connector 26 26 1 1 27 27 2 2 28 28 26 25 4 4 4 3 2 4 30 i 30 5 5 31 Modular Jack 1 31 6 6 32 32 7 7 33 33 8 8 34 34 9 9 35 35 10 10 36 36 11 11 37 6 6 37 12 5 5 12 38 3 3 38 13 1 1 13 39 39 14 14 40 Modular Jack 2 40 15 15 41 41 16 16 42 42 17 17 43 43 18 18 44 44 19 6 6 19 45 5 5 45 20 3 3 20 46 1 1 46 21 21 25 Modular Jack 3 2 48 48 23 23 49 49 24 24 50 50 25 Central Office Line cards Extension cards 25 164 Installation Manual Installation 2 10 Starting Up the KX TD500 System 2 10 1 System Power Up Procedure Complete and check all installation procedures before co
77. Network gt E 9 DID Dial di 10 Maintenance Interactive Mode On Line 188 Installation Manual Maintenance Console Guide 3 3 2 Setup Dialog Setup dialog buttons are arranged in the lower side of each programming screen These buttons are used for saving or canceling the data change you have made Example 4 1 Trunk Line 105 ELCOT a b c d e a Click here to display the drop down list box containing all titles of programming screen You can select a desired setup screen directly b Click here to close the current setup screen after saving the data change C Click here to save the data change without closing the current setup screen d Click here to close the current setup screen without saving the data change e Click here to get instructions for using the application Installation Manual 189 190 Maintenance Console Guide 3 3 3 Files Note Opening and saving files can be done using common dialog boxes of Windows system Example Open dialog box Look in vaMdata z es File name f td5 Files of type Data Files td5 Cancel 2 If you are saving a file for the first time you see the Save As dialog box Installation Manual Maintenance Console Guide 3 4 System Administration 3 4 1 System Administration You can execute System Administration either at On site Local Administration or from a Remote
78. OHCA APT with OHCA KX T7130 only 120 Installation Manual Installation 2 4 12 Parallel Connection of the Extensions Paralleled Telephone Connection APT Any Single Line Telephone can be connected on a parallel with Analog Proprietary Telephone as follows To DHLC card C or HLC card Panasonic KX J66 4 Modular or T Adaptor x USOC RIA2X DU 2 conductor wiring cord 4 conductor wiring cord Single Line Telephone KX T7020 KX T7030 KX T7050 KX T7055 KX T7130 N Notes The 6 conductor wiring cord and the Modular T Adaptor KX J36 are required when KX T7130 is used for parallel connection Notonly a Single Line Telephone but an answering machine a facsimile or a modem personal computer can be connected parallel with certain PTs Please refer to Paralleled Telephone of Section 1 3 System Features in the Features Guide for further information Installation Manual 121 Installation Paralleled Telephone DPT Any Single Line Telephone can be connected on a parallel with Digital Proprietary Telephone as follows To DHLC card lt Panasonic KX J66 4 Modular or T Adaptor USOC RIA2X tt E 2 conductor wiring cord lt q 4 conductor wiring cord Digital Proprietary Telephone Single Line Telephone KX T7220 KX T7431 KX T7230 KX T7433 KX T7235 KX T7436 KX T7250 KX T7420 KX T7425 122 Installation Manual Installation 2 4 13 Extra Device Port X
79. PBR 4 EXT PBG CO PT Path Test PLC HLC DLC DHLC Path Voice Path OHCA Before executing the Card Port Test This test is required in the following cases a When new devices are installed b When the device combination is changed C When the system detects an alarm or an error message in the error log d When the device status becomes Fault e When a number of extension phones don t function properly This test is available in on line off line mode Please refer to Section 2 10 Starting Up the KX TD500 System for details about on line and off line e The target card should be set to OUS Out of Service status beforehand Installation Manual 215 Utility Card Port Test Operation General 1 Point to Utility in the Main Menu and click The Utility drop down menu is displayed 2 Click Diagnosis in the drop down menu Diagnosis Card Information an example of off line diagnosis screen is displayed Diagnosis Card Information our SE E XE SESS PUE TES OPES 3 Click ENS Status button of the target card Example When a DLC card is installed in the Slot No 1 of the Basic Shelf e The message Change the status of 101 DL C is displayed 4 Click Confirm that the Status button of the target card is changed to OUS Out of Service 216 Installation Manual U
80. Panasonic Digital Super Hybrid System Installation Manual diva ba KX TD500 4 rd CRT a od A i i Imm LI Please read this manual before connecting the Digital Super Hybrid System and save this manual for future reference Thank you for purchasing the Panasonic Model KX TD500 Digital Super Hybrid System Thank you for purchasing the Panasonic Model KX TD500 Digital Super Hybrid System Installation Manual System Components System Components System Components Table Model Description Shelves KX TD500 Basic Shelf KX TD520 Expansion Shelf Extension KX T96170 HLC Hybrid Line Circuit Card Cards KX T96172 PLC Proprietary Line Circuit Card KX T96174 SLC Single Line Telephone Circuit Card KX T96175 SLC M Single Line Telephone Circuit with Message Waiting Card KX T96185 OPX Off Premise Extension Card KX TD50170 DHLC Digital Hybrid Line Circuit Card KX TD50172 DLC Digital Proprietary Line Circuit Card KX TD50175 ESLC Enlarged Single Line Telephone Circuit with Message Waiting Card Trunk Cards KX T96180 LCOT Loop Start Central Office Trunk Card KX T96181 GCOT Ground Start Central Office Trunk Card KX T96182 DID Direct Inward Dialing Trunk Card KX T96187 T1 Digital Trunk Card KX TD50180 ELCOT Enhanced Loop Start Central Office Trunk Card KX TD50288 BRI ISDN Basic Rate Access Interface Card KX TD50290 PRI23 ISDN Primary Rate Access In
81. Pull the spacer until CLICK sounds as shown in the figure below 1 Insert the connector plug on the Caller ID card into the connector jack on the ELCOT card 2 Install the ELCOT card into a free slot Please refer to Section 2 5 5 ELCOT Card KX TD50180 Fig a Fig b To Remove To Add Connected to Connected to wi ELCOT ports 5 8 ELCOT ports 1 4 i Caller ID Card Caller ID Card 4 pin connector plug 8 pin connector plug 22 pin connector plug 22 pin connector jack P q 4 pin connector jack 8 pin connector jack ELCOT Card Installation Manual 155 Installation Note Four CO lines are available for the Caller ID service with one Caller ID card 156 Installation Manual Installation 2 8 Peripheral Equipment 2 8 1 External Pager Paging Equipment Up to two paging equipment user supplied can be connected to the system as illustrated below O Use an RCA connector Output impedance 6000 Si S _ e Speaker 3 Amplifier Wa Paging equipment 1 Speaker Amplifier TSW Card Paging equipment 2 Paging jack 1 Paging jack 2 CAUTION External Paging Jacks are SELV ports and should only be connected to approved SEL
82. Quick Dialing 5 5 Account Code 5 6 Special Carrier Code 5 8 Absent Message 5 9 DISA TIE User Code 5 10 VPS Integration 5 11 Caller ID Modification 5 12 Caller ID Registration 5 13 UCD Time Table 6 Toll Restriction 6 1 TRS Deny Code 6 2 TRS Exception Code 7 ARS 7 1 Time Table 7 2 Leading Digits Table 7 3 Routing Plan 7 4 Digits Modification Table 8 Private Network 8 1 TIE Routing Table 9 DID Dial 9 1 DID Dial Registration 10 Maintenance Utility 10 1 External Modem 10 2 SMDR 10 3 Power Failure Transfer 10 4 System Parameters 10 5 System Time Diagnosis Traffic Information Card Port Test CPU Test TSW Test System Status Error Log System Status Card Status Port Status Digital Trunk Error Major Minor Save Digital Trunk Details Log File Tl PRI Help 186 Contents About Capture On Capture Off View Log File Installation Manual Maintenance Console Guide 3 3 Basic Operation 3 3 1 Main Menu Screen The Main Menu con
83. T1 PRI23 card with a new one Execute Loop Back Test External between KX TD500 and CSU NG Check the CSU If not good replace it with a new one OK Ask the T1 PRI23 carrier to check the line conditions Or check the equipment in other switching system which your T1 PRI23 lines are connected with Another T1 PRI23 card with next priority will work as a master card if more than two T1 PRI23 cards are registered to the system by PC programming TSW card configuration beforehand Otherwise the system will synchronize with the system internal clock 307 Troubleshooting 24 Digital trunk failure RAI signal reception Error Code 1319 xyy Digital trunk RAI signal reception x 1 to 3 Shelf number yy 01 to 14 Slot number Possible cause of 1 TI PRI23 card physical number received the RAI Remote the malfunction Alarm Indication signal sent from the Central Office Countermeasures Ask the TI PRI23 carrier to check the line conditions Or check the equipment in other switching system which your T1 PRI23 lines are connected with Note None 308 Installation Manual Troubleshooting 25 Digital trunk failure AIS signal reception Error Code 1320 xyy Digital trunk AIS signal reception x 1 to 3 Shelf number yy 01 to 14 Slot number Possible cause of 1 TI PRI23 card physical number received the AIS Alarm the malfunction Indication Signal signal
84. V devices Installation Manual 157 Installation 2 8 2 External Music Source The KX TD500 System provides Music on Hold and Background Music External Music Source e g radio can be used by connecting it to the KX TD500 System Up to two external music sources user supplied can be connected to the system as illustrated below Use a two conductor plug 3 5 mm 9 64 inch in diameter Input impedance 6000 o 0 TSW Card External Music Source Adjust the sound level of the Music on Hold with the Volume control EXT MUSIC Jack 1 EXT MUSIC Jack 2 CAUTION Wiring should be done carefully to prevent this plug from being stressed in tension Otherwise no sound may sometimes be heard through the external music source External Music Jacks are SELV ports and should only be connected to approved SELV devices 158 Installation Manual Installation 2 8 3 Personal Computer Printer The KX TD500 System is equipped with two RS 232C ports see diagram below Various devices can be connected but the following limitations apply System PC Programming PROG port only SMDR SMDR port only CTI application either port but not both External modem PROG port only o 8e o9 o9 o9 o9 50 o9 o9 o9 8o
85. alog Proprietary Telephone e DPT Digital Proprietary Telephone e SP PHONE Used for a hands free speakerphone operation e MONITOR Used for a hands free dialing operation e CO line access button e PF Programmable Feature button F Function button Used to perform the corresponding displayed function or operation Soft Soft button Used to perform the function or operation that appears on the bottom line of the display Installation Manual 37 System Outline 1 6 Specifications 1 6 1 General Description System Capacity CO lines 192 max Stations 448 max Control Method CPU 32 bit CPU with 16 bit Data Bus Switching Non Blocking PCM Time Switch Power Supplies Primary 120 V AC 60 Hz Secondary Station Supply Volt 30 V Circuit Volt 5 V 15 V Power Failure Memory backup duration seven years with a factory provided lithium battery Power Failure Transfer function is provided System operation for about four hours using recommended batteries consisting of two 12 V DC 40 Ah Automobile type batteries Dialing Outward Internal Dial Pulse DP 10 pps 20 pps Tone DTMF Dialing Mode Conversion DP DTMF DTMF DP 38 Installation Manual System Outline Connector CO lines Amphenol Connector ISDN lines Modular Jack RJ45 Stations Amphenol Connector Paging Output Pin Jack RCA JACK External Music Input Two conductors Jack MINIJACK 3 5 mm 9 64 inch in d
86. and all instructions 2 Follow all warnings and instructions marked on the product 3 Unplug this product from the wall outlet before cleaning Do not use liquid cleaners or aerosol cleaners Use a damp cloth for cleaning 4 Do not use this product near water for example near a bathtub wash bowl kitchen sink or laundry tub in a wet basement or near a swimming pool 5 Do not place this product on an unstable cart stand or table The product may fall causing serious damage to the product 6 Slots and openings in the cabinet and the back or bottom are provided for ventilation to protect it from overheating these openings must not be blocked or covered The openings should never be blocked by placing the product on a bed sofa rug or other similar surface This product should never be placed near or over a radiator or other heat source This product should not be placed in a built in installation unless proper ventilation is provided 7 This product should be operated only from the type of power source indicated on the product label If you are not sure of the type of power supply to your home consult your dealer or local power company 8 This product is equipped with a 3 wire grounding type plug a plug having a third grounding pin This plug will only fit into a grounding type power outlet This is a safety feature If you are unable to insert the plug into the outlet contact your electrician to replace your obsolete outlet
87. any Loop Start and Ground Start You must be careful to order the correct type of trunk from your local phone company and correctly install your telephone system at your end so that they both match Direct Inward Dialing Trunk DID Card KX T96182 This card interfaces 4 central office trunks arranged for Direct Inward Dialing DID and the TDM bus T1 Digital Trunk Card KX T96187 This card interfaces 1 T1 line and the TDM bus It is available to connect a T1 line to the system per T1 card A 1 line has a capacity of 24 voice conversations Enhanced Loop Start Central Office Trunk ELCOT Card KX TD50180 This card interfaces 8 central office loop start trunks and the TDM bus It provides 8 CO lines to the system per ELCOT card With loop start a line is seized by bridging through a resistance between the tip and ring both wires of the telephone line This card supports Caller ID service ISDN Basic Rate Access Interface BRI Card KX TD50288 This card interfaces ISDN Basic Access line 2B D It is available to connect 8 BRI ISDN lines to the system per BRI ISDN card A BRI ISDN line has capacity of 2 voice conversations Installation Manual 33 System Outline ISDN Primary Rate Access Interface PRI23 Card KX TD50290 This card interfaces ISDN Primary Access line 1 circuit card A PRI ISDN line has capacity of 23 voice conversations 34 Installation Manual System Outline 1 4 3 Resou
88. ar RJ 45 plug into a jack on the PRI23 card View of TEL Jack CN1 Rx Rx Tx Tx 2 4 5 Rx 1 Receive IE TX 1 Transmit Tx J lead Used for SO only To Terminal Board or Digital Service lt Unit DSU Use 4 conductor wiring cord Installation Manual 133 Installation 2 5 8 Central Office Line Connection of KX A204 Cable KX A205 Clip Terminal Central Office Line Connection of KX A204 Cable KX A205 Clip Terminal for LCOT GCOT and ELCOT cards This KX A204 cable enables you to connect 8 Central Office lines to the KX TD500 System Please connect KX A204 Cable to KX A205 Clip Terminal as follows Please refer to Section 2 5 9 Cable Pin Numbers for CO Lines The KX A204 205 consists of the following KX A204 Cable one KX A205 Clip Terminal one Clip No KX A205 Clip Terminal Connector type 50 pins Amphenol 57JE series or the equivalent 1 25 26 50 ELCOT Card KX TD50180 WT OUT OTO To
89. arm exceeds the limit 1106 Expansion shelf 2 heat The heat of the power supply of Expansion shelf 2 alarm exceeds the limit 1107 Basic shelf fan alarm The fan of Basic shelf gets out of order 1108 Expansion shelf 1 fan alarm The fan of Expansion shelf 1 gets out of order 1109 Expansion shelf 2 fan alarm The fan of Expansion shelf 2 gets out of order 1110 Calendar IC R W stop The calendar IC R W of CPU card is defective 1111 Calendar IC stop The calendar IC of CPU card is defective 1112 CPU RAM battery alarm The CPU RAM battery alarm occurs because of defective lithium battery on the CPU card or defective CPU card Error Log Minor Error Code Error Message Cause 1200 Basic shelf AC power down The Basic shelf AC power malfunction occurs for the following reasons a AC power cord is unplugged b Power Failure c Malfunction of Power Supply Unit of the Basic Shelf or the trouble with the Power Supply System Backboard CPU card of the Shelf 1201 Expansion shelf 1 AC The Expansion shelf 1 AC power malfunction occurs for power down the following reasons a Power Failure b Malfunction of Power Supply Unit of the Expansion Shelf 1 or the trouble with the Power Supply System Backboard CPU card of the Shelf 1202 Expansion shelf 2 AC The Expansion shelf 2 AC power malfunction occurs for power down the following reasons a Power Failure b Malfunction of Power Supply Unit of the Expansion Shelf 2 or the trou
90. art Time Date Incoming Calls nswer Calls answered Outgoing Calls Complete Calls Start Time Date Incoming Calls nswer Calls answered Outgoing Calls Complete Calls 12 00AM 1 00AM 2 00AM 3 00AM 4 00AM 5 00AM J N 02 02 02 02 02 02 0 0 0 0 6 00AM 7 00AM 8 00AM 9 00 10 00AM 11 00AM JAN 02 02 02 JAN 02 02 JAN 02 3 3 0 0 0 3 3 3 0 0 0 0 100 100 0 0 0 0 2 2 0 0 0 5 2 2 0 0 0 3 0 0 0 0 n n n 1 Description Item Description Start Time The Start Time of Traffic Measurement Date The date of Traffic Measurement Incoming Calls The number of calls both extension and CO coming in on the extensions Answer Calls The number of calls both extension and CO answered by the extensions 96 answered The ratio of Answer Calls to Incoming Calls Outgoing Calls The number of calls both extension and CO made by the extensions Complete Calls The number of completed outgoing calls both extension and CO completed The ratio of Complete Calls to Outgoing Calls CCS One hundred call seconds or one hundred seconds of telephone conversation One hour telephone traffic is equal to 36 CCS Installation Manual 243 Utility 4 3 5 Trunk Group 244 Displays information on call activities
91. atched with that of the leased lines If not change the setting of your KX TD500 and CSU Then check the clock mode Check the cabling between T1 PRI23 and CSU and CSU and NIU If not properly cabled change the cabling NG Execute Loop Back Test Internal Test Results NG Test Results OK Replace the T1 PRI23 card with a new one Execute Loop Back Test External between KX TD500 and CSU OK NG Check the CSU If not good replace it with a new one Try Loop Back Test again OK Ask the T1 PRI23 carrier to check the line conditions Or check the equipment in other switching system which your T1 PRI23 lines are connected with End Note Another T1 PRI23 card with next priority will work as a master card if more than two T1 PRI23 cards are registered to the system by PC programming TSW card configuration beforehand Otherwise the system will synchronize with the system internal clock Installation Manual 311 Troubleshooting 28 Digital trunk failure DSP link failure 312 Error Code Possible cause of the malfunction Countermeasures Note Test Results NG Test Results OK Replace the T1 card with a new one 1328 xyy DSP 1 link failure x 1 to 3 Shelf number yy 01 to 14 Slot number 1 DSP Digital Signal Processor link failure of T1 card occurred Confirm that the setting of Frame Sequence and Line Coding are matched with that of the leased lines If
92. ation Code SMDR Current status of SMDR Device CONF Trunks Available conference trunk number Additional Current status of optional Conference Trunk card for TSW card CONF Additional Current status of optional OHCA card for TSW card OHCA Basic Shelf Current status of the Basic Shelf Expansion Current status of the Expansion Shelf 1 Shelf 1 Expansion Current status of the Expansion Shelf 2 Shelf 2 Clock Mode _ Displayed only when a digital trunk BRI or PRI23 card is installed in the system External The system synchronizes with the External Clock Internal The system synchronizes with the Internal Clock Master Clock Displayed only when a digital trunk BRI or PRI23 card is Card installed in the system XXX physical number of the master card is displayed when the external clock mode is utilized Nothing is displayed when the internal clock mode is utilized Installation Manual Utility 4 4 3 Card Status Screen Displays the current status of each service card Operation 1 Point to Utility in the Main Menu and click The Utility drop down menu is displayed 2 Point to System Status in the Utility drop down menu The System Status drop down menu is displayed 3 Click Card Status e Card Status screen is displayed Basic Shelf Expansion Shelf 1 Expansion Shelf 2 Slot No Card Type Status Card Type Status Card Type Status 1 DISA INS 1 1 2
93. ation Manual Installation 64 10 11 12 13 14 15 16 17 18 19 20 21 Side Panel Left Power Unit Fuse Power Indicator Backup Battery Connector Connects the Battery Adaptor Cable Power Switch Turns ON and OFF the Power of Basic Shelf Power Supply Cable Front Panel Transform Cord Base Side Panel Left Power Supply Cable Connector Main Power Switch Turns ON and OFF the Power of Whole Unit Ground Wire Connector GND Base Front Panel LED Cable LED Cable Connector Connects the LED Cable Side Panel Right Flat Cable Connector Connects the Flat Cable from Expansion Shelf Cable Opening Base Board Fan Cable Installation Manual Installation 2 2 3 Expansion to 2 Shelf System The KX TD500 System can be expanded to 2 Shelf System by installing the Expansion Shelf 1 on the Basic Shelf The 2 Shelf system can be equipped with up to 416 lines including extensions and CO lines The following figure shows a 2 Shelf System composed of a basic shelf and an expansion shelf Installation Manual 65 Installation Expansion Shelf Assembly Side Panel Left Power Unit Power Indicator Power Switch Turns ON and OFF the Power of Expansion Shelf Backup Battery Connector Connects the Battery Adaptor Cable Fuse Power Supply Cable Front Panel LED Cable Connector
94. attery alarm Possible cause of 1 Defective rechargeable lithium battery on the CPU card the malfunction 2 Defective CPU card After replacing lithium battery turn on the POWER switch Is there a new related error mes sage in the Error Log Yes Replace the CPU card Countermeasures Enter the system data Note Consult the nearest service center It is recommended to have a current copy of the program on disk to facilitate accurate and rapid recovery 292 Installation Manual Troubleshooting 9 Basic shelf AC power down Error Code 1200 Basic shelf AC power down Possible cause of 1 AC power cord is unplugged the malfunction gt lt Power Failure 3 Malfunction of the Power Supply Unit of the Basic Shelf or Power Supply System Backboard CPU card failure of the Shelf Countermeasures Did the above item 1 or 2 occur at the recorded time of the Error Log No Does the trouble occur frequently Yes Replace the Power Supply Unit No change in condition Replace the CPU card No change in condition Replace the Shelf End Note It is desirable to store the system programming data on a floppy disk to facilitate accurate and rapid recovery considering the limited running time about 3 years of the backup battery in case the Power Failure continues for a long time Installation Manual 293 Troubleshooting 10 Expansion shelf AC power down Error Code
95. bers and are treated as two completely different extensions Paralleled Telephone Connection Each extension port on the HLC or DHLC card supports the parallel connection of a Proprietary Telephone and a single line device They share the same extension number and are considered to be one extension by the system Remote Station Lock Control Allows the Manager and the Operators to lock an extension so that outgoing calls cannot be made Super Hybrid System This system supports the connection of Digital and Analog Proprietary Telephones DSS Consoles and single line devices such as Single Line Telephones facsimiles and data terminals Trunk CO Line Answer From Any Station TAFAS Ringing occurs over the external paging system call can be answered from any station 20 Installation Manual System Outline Uniform Call Distribution UCD Allows incoming calls to be distributed uniformly to a specific group of extensions called UCD Group VPS Integration The system supports Voice Processing Systems with in band DTMF signaling as well as DPT integration The Panasonic Voice Processing System provides automated attendant voice mail interview and custom services Installation Manual 21 System Outline 1 2 System Construction 1 2 1 Basic System Basic System consists of one Shelf called Basic Shelf and it can be equipped with up to 192 lines including Extensions and CO lines Bas
96. ble with the Power Supply System Backboard CPU card of the Shelf 260 Installation Manual Utility Error Log Minor Error Code Error Message Cause 1203 SMDR Not Connect SMDR disconnects for the following reasons a RS 232C cable is not connected b RS 232C cable is defective c Printer is turned off including out of paper 1300 Echo back error No answer from the card when the PBX executed Echo Back test 1301 LPR ROM failure LPR ROM checksum error occurred 1302 LPR RAM failure LPR RAM failure occurred 1303 Card disconnect Card disconnects because of card connection error or defective CPU card 1304 LPR modem failure LPR modem failure occurred 1306 LPR memory checksum LPR memory checksum error occurs because of defective error LPR RAM 1307 LPR runaway LPR runaway occurs when the LPR software executed illegal instruction 1308 Card start up error Reset The PBX could not reset the card properly Notice 1309 Card start up error Sync The PBX synchronized with the card in vain Ans 1310 Card start up error Card The PBX received illegal card type from the card Kind 1311 Card start up error The PBX received data downloading error from the card Download 1312 Card start up error System The PBX received start up error from the card Start 1313 DISA OGM CPU runaway Runaway of the OGM CPU of the DISA card occurred 1314
97. centage of cases this ground may be installed incorrectly Therefore the following test procedure should be performed Test Procedure 1 Obtain a suitable voltmeter and set it for a possible reading of up to 250 V AC 2 Connect the meter probes between the 2 main AC voltage points on the wall outlet The reading obtained should be 108 V AC to 132 V AC Installation Manual Installation 3 Move one of the meter probes to the 3rd prong terminal GND Either the same reading or a reading of 0 volt should be obtained 4 If a reading of 0 volt at one terminal and a reading of 108 V AC to 132 V AC at the other terminal is not obtained the outlet is not properly grounded This condition should be corrected by a qualified electrician per article 250 of the National Electrical Code 5 If a reading of 0 volt at one terminal and a reading of 108 V AC to 132 V AC at the other terminal is obtained then set the meter to the OHMS RX1 scale place one probe at the GND Terminal and the other probe at the terminal which gave a reading of 0 volt A reading of less than 1 ohm should be obtained If the reading is not obtained the outlet is not adequately grounded See qualified electrician Installation Manual 81 Installation 2 2 6 Fixing on the Floor Setting Out and Drilling A 430 mm 14 31 32 Basic system 730 mm 26 25 32 2 Shelf system 1030 mm 40 3 Shelf system 35 mm 1 3 8 316 mm 12 14 32
98. cocsssdstesasesscocsestesecs 274 Sil Installati n zi eee teet te e etie ee eae e oett 274 5 152 Connect On s eee t Weal nein wana ate en lana ND E E 275 551535 e nete oe deme dire be Matas baa steer ee He des eie 277 5 2 Troubleshooting a aerei 278 5 2 l Troubleshooting Guide eee netten tee ta eie eres 278 5 2 2 Troubleshooting via the LED Indicators ie 279 5 2 3 Troubleshooting via Error Log Records ene 282 Installation Manual 17 Table of Contents 18 Installation Manual System Outline Installation Manual Section System Outline This section provides general information on the system including system capacity and specifications 19 System Outline 1 1 System Highlights 1 1 1 System Highlights Automatic Route Selection ARS Automatically selects the pre programmed least expensive route for outgoing toll calls Caller ID Allows the extension user to see the name or telephone number of a caller on the telephone display before answering the call Digital Proprietary Telephones DPTs The system supports a wide variety of Digital Proprietary Telephones which cover the range from a monitor set to a large display hands free version EXtra Device Port XDP Each extension port on the DHLC card supports the connection of a Digital Proprietary Telephone and a single line device The devices have different extension num
99. curs OHCA Card KX T96136 Functions OHCA Off Hook Call Announcement card This card is mounted on HLC card KX T96170 or PLC card KX T96172 This card includes 2 OHCA circuits Allows an extension user to intrude through the speaker into another extension that is in conversation using the handset This feature is available only for the following APT KX T7130 DPH Card KX T96161 Functions 1 Doorphone interface 4 circuits card 4 doorphones can be connected using a modular connector 2 Door opener interface 4 circuits card DPH card has 4 relays for door opener The relay opens for doorlock closes for door release It also opens in the case of power failure Door Opener Current Limit 24 V DC 30 V AC 1 A max DPH Card KX T96161 Operation 1 Terminal plate on the DPH card has 8 terminals 2 leads from door opener are directly connected to two of 8 terminals Caller ID Card KX TD193 Functions 1 This card is mounted on ELCOT card for receiving Caller ID information sent from the Central Office Four CO Lines are available for Caller ID service with one Caller ID card TSW CONF Card Functions 1 This card is mounted on TSW card for conference trunk expansion 3 party x 64 conference circuits DOHCA Card Functions 1 This card is mounted on TSW card for OHCA feature for DPT OHCA feature is available for the following DPTs KX T7235 KX T7436 52 Installation Manual System Outline This card is
100. cute e After executing the test the test result is displayed Example When a BRI card is installed in the Slot No 107 DTMF G R Test Card 107 BRI Result OK Details Card link OK Card type OK ROM OK RAM OK DTMF G OK Card Port Test DTMF G R Test Description Item Display Input Value Description Card Card No Type The card number and the type of the target card to be diagnosed The card specified in Card Information screen is displayed automatically Result OK The results of diagnosis NG Details See Error Indication The details of an error Table Displayed only when Result is NG no good 222 Installation Manual Utility Card Port Test DTMF G R Test Error Indication Table Error Message Description Card Applied PB Generator XX PB Generator is not functioning properly BRI PRI23 failure XX PB Generator No TI PB Receiver XX PB Receiver is not functioning properly TI failure XX PB Receiver No Card Port Test Loop Back Test Operation Continued from step 5 of Card Port Test Operation General Loop Back Test a Point to in the Card Port Test Menu screen and click Loop Back Test screen is displayed b Specify External or Internal Click Execute Loop Back Test is executed between the Generator 1 and the Receiver 1 After executing the test the test
101. d OGM access Access The succeeded times of the OGM resource DISA Wake up UCD Succeeded OGM access completed The ratio of Access Succeeded to Access Requested CCS One hundred call seconds or one hundred seconds of telephone conversation One hour telephone traffic is equal to 36 CCS Installation Manual 247 Utility 4 3 7 AGC Displays information on operating conditions of AGC resource in the system Traffic Information Start Time 12 004M 1 00AM 2 00AM 3 00AM 4 00AM 5 00AM Date JAN O1 JAN 01 JAN O01 01 01 01 Access Requested 0 0 0 0 1 0 Access Succeeded 0 0 1 0 5 completed 0 0 0 0 100 0 CCS 0 0 0 0 0 0 Start Time 6 00AM 7 00AM 8 00AM 9 00AM 10 00AM 11 00AM Date JAN O1 JAN O1 JAN 01 01 JAN 01 JAN 01 Access Requested 0 0 0 0 0 0 Access Succeeded 0 0 0 0 0 0 completed 0 0 0 0 0 0 CCS 0 0 0 Start Time 12 00PM 1 00PM 2 00PM 3 00PM 4 00PM 5 00PM Date JAN O1 01 JAN Ol 01 01 JAN 01 Access Requested 0 0 0 0 0 0 Access Succeeded 0 0 0 0 0 0 gt comnlaetad mammam n n n n n n z Close Help Description Item Description Start Time The Start Time of Traffic Measurement Date The date of Traffic Measurement Access The requested times of the AGC resource access Requested Access The succee
102. ded times of the AGC resource access Succeeded completed The ratio of Access Succeeded to Access Requested CCS One hundred call seconds or one hundred seconds of telephone conversation One hour telephone traffic is equal to 36 CCS 248 Installation Manual Utility 4 3 8 Incoming Group Displays information on call activities of extensions in a UCD Operator group on each Incoming group basis all Incoming groups Traffic Information Incoming Group Group No 1 Execute Incoming Group 001 Start Time 12 00AM 1 00AM 2 00AM 3 00AM 4 00AM 5 00AM Date J N 02 JAN 02 JAN 02 AUG 15 Li Incoming Calls 0 0 0 0 0 0 Answer Calls 0 0 answered CCS 0 0 0 0 0 0 Start Time 6 00AM 7 00AM 8 00AM 9 00AM 10 00AM 11 00AM Date AUG 16 AUG 16 AUG 16 AUG 16 AUG 18 AUG 18 Incoming Calls 0 0 0 0 0 0 Answer Calls 0 0 0 0 0 0 answered 0 0 0 0 0 0 CCS 0 0 0 0 0 0 Start Time 12 00PM 1 00PM 2 00PM 3 00PM 4 00PM 5 00PM Date AUG 18 AUG 17 AUG 17 AUG 17 AUG 17 AUG 17 Incoming Calls 0 0 0 0 0 0 Answer Calls 0 0 0 0 0 0 eneuarvrad n n n n n n zl Description Item Description Group No 1 96 Specifies a desired Incoming group All Speci
103. directly to the wall 3 Connect the wires from the terminal box to the screws located in the front cover lt To the terminal box Please refer to the next page 4 Secure both halves together and re install the screw Installation Manual 151 Installation Wiring of the Doorphone user supplied 1 Connect the DPH Card to the terminal box using a 4 conductor modular connector Connect the wires of doorphone 1 to the red and green screws of the terminal box 1 2 3 Connect the wires of doorphone 2 to the yellow and black screws of the terminal box 1 4 Connect the wires of doorphone 3 to the red and green screws of the terminal box 2 5 Connect the wires of doorphone 4 to the yellow and black screws of the terminal box 2 4 conductor wiring i is required Terminal Box 1 Doorphone 1 KX T30865 YELLOW KX T96161 4 conductor wiring is required Terminal Box 2 Doorphone 3 KX T30865 YELLOW RED
104. e DLC DHLC Not Available The PT connected to the specified port is not PLC HLC applicable to this test DHLC APTs other than KX T7130 are not applicable to this test Notes This test applies to all DPTs and a certain type of APT KX T7130 only If other type of PTs are used for the test the message Not Available will be displayed e When executing this test with KX T7130 use a 6 conductor wiring cord 3 paired wire for testing the OHCA path When executing this test a PT in INS In Service status should be connected to the specified card Otherwise the test is not available A message PT Link failure will also be displayed if the test target is an SLT card If both messages PT Normal Path failure and PT OHCA Path failure are displayed simultaneously there will be a possibility of PT PB Generator failure Installation Manual Utility 4 2 3 CPU Test Off line diagnosis CPU Test Menu screen is displayed by clicking the CPU button on Card Information screen The Calendar IC of the CPU card is diagnosed on this screen This diagnosis is available for the system in off line mode Functions to be verified Classification Target Card Test Item CPU Test CPU Calendar IC CPU Test Operation 1 Set the system to the off line mode Please refer to Section 2 10 Starting Up the KX TD500 System for details 2 Point to Utility in the Main Menu and click The Utility
105. e KX TD500 set the A AT relay switch of the telephone to OFF Connection between the KX TD500 and a Single Line Telephone that is polari ty sensitive CAUSE SOLUTION The T is connected to the R KX TD500 extension Reverse the connections of the T R 275 Troubleshooting Connection between the Central Office and the KX TD500 CAUSE SOLUTION Continued from the previous page Can you dial No out onaCQ line 276 CO lines are connected to the T2 T1 T2 e eR e KX TD500 CO lines are connected to the T2 R1 eT eo eri e e R2 CO line KX TD500 Reconnect the CO lines to the T1 R1 or T2 R2 of the telephone jack using 2 con ductor wiring Installation Manual Troubleshooting 5 1 3 Operation PROBLEM PROBABLE CAUSE POSSIBLE SOLUTION When using the The HANDSET e When the headset is not used set the speakerphone mode with HEADSET selector is set HANDSET HEADSET selector to an APT nothing is to the HEADSET the HANDSET position audible position When using the The HEADSET mode When the headset is not used select speakerphone monitor is selected by Station the HANDSET mode by Station mode with a DPT nothing Programming Handset Programming is audible Headset Selection e T
106. e ON condition is an indication to data terminal DTE that the carrier signal is being received Data Terminal Ready DTR output This signal line is turned ON by the unit to indicate that it is ON LINE Circuit ON does not indicate that communication has been established with the printer It is switched OFF when the unit is OFF LINE Installation Manual Installation 8 Personal Computer PC Serial Interface RS 232C Connect the RS 232C connector of the Personal Computer to the PROG Cables must be shielded and the maximum length of the cable is 2 m 6 5 feet When using special accessories such as cable the user should use those specified in this installation manual to comply with the limits for a class A digital device pursuant to the FCC Rules Connection Chart 1 9 pin Connector RS 232C port PROG on the Basic Shelf RS 232C port on the PC 9 pin eli Signal Name Pin No Pin No Signal Name unb Me AA FG 1 9 RI CE BA SD TXD 2 gt 2 RXD BB BB RD RXD 3 TXD BA CA RTS 4 7 RTS CA CB CTS 5 X gt 8 CTS CB CC DR DSR 6 4 DTR CD AB SG 7 5 SG AB CF DCD 8 Lf 6 DSR CC CD ER DTR 20 1 DCD CF Installation Manual 161 Instal
107. e TDM bus It provides 8 DPTs APTs SLTs DSS Consoles to the system per DHLC card Digital Proprietary Line Circuit DLC Card KX TD50172 This card interfaces Digital Proprietary Telephones DPTs DSS Consoles and the TDM bus It provides 16 DPTs DSS Consoles to the system per DLC card Installation Manual 3 System Outline Enlarged Single Line Telephone Circuit with Message Waiting ESLC Card KX TD50175 This card interfaces Single Line Telephones SLTs and the TDM bus It provides 16 SLTs to the system per ESLC card It has the capability to turn on off the message waiting lamp of an SLT 32 Installation Manual System Outline 1 4 3 CO Trunk Cards Loop Start Central Office Trunk LCOT Card KX T96180 This card interfaces 8 central office loop start trunks and the TDM bus It provides 8 CO lines to the system per LCOT card With loop start a line is seized by bridging through a resistance between the tip and ring both wires of the telephone line Ground Start Central Office Trunk GCOT Card KX T96181 This card interfaces 8 central office trunks and the TDM bus It provides 8 CO lines to the system per GCOT card This card uses a way of signaling on subscriber trunks in which one side of the two wire trunk typically the Ring conductor of the Tip and Ring is momentarily grounded to get a dial tone Note There are two types of switched trunks one can typically lease from a local phone comp
108. e extensive work by a qualified technician to restore the product to normal operation e If the product has been dropped or the cabinet has been damaged f If the product exhibits a distinct change in performance 14 Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning 15 Do not use the telephone to report a gas leak in the vicinity of the leak SAVE THESE INSTRUCTIONS Installation Manual Attention Attention e Keep the unit away from heating appliances and electrical noise generating devices such as fluorescent lamps motors and televisions These noise sources can interfere with the performance of the Digital Super Hybrid System e This unit should be kept free of dust moisture high temperature more than 40 C 104 F and vibration and should not be exposed to direct sunlight Never attempt to insert wires pins etc into the vents or other holes of this unit e If there is any trouble disconnect the unit from the telephone line Plug an SLT into the telephone line If the telephone operates properly do not reconnect the unit to the line until the trouble has been repaired by an authorized Panasonic Factory Service Center If the telephone does not operate properly chances are that the trouble is in the telephone system and not in the unit Donotuse benzine thinner or any abrasive powder to clean the cabinet Wipe it w
109. e ir eee UE imos ier eti ie e n eerte etr HR 247 433 de entes mete tee tese pose e Ga ESO ERR E 248 4 3 8 Incoming re Reit 249 44 System Status sccscsscssecssssvecsesevecsesessbensesvsecsstasesonsnsecessesssonsedsiessesescesedebestsswsecosseseepersness 250 LAT SyStenbStatus uc certet Eo get iere ee ode baie oct S e hie UE 250 AAD System Status Sereni er e Pee pe tore eee eee e bre e een 251 44 3 Card 5 55 RE Hee d I ie ee ae E IS aes 253 444 Port Status SCHED cas oe eet tete tie 254 4 52 VEFEFOFE aL o Foe dto Fe aoo 255 45 1 Error Loe ai 255 45 2 Error Log Screen eee eee Rn 256 4 5 3 Error Message Tables aede te te eet eie rior 259 4 6 Digital Trunk Error Report eee e ee eren eee nest see tetas ee tata eset ea aeo 263 46 1 Digital Trunk Brror Report iatale pei ariana 263 Installation Manual Table of Contents 4 7 Digital Trunk Details s c c c sccccccecsssscecsssssesesessccorsessedceesccecsusesedersessserssscesseessecccesscesenes 266 4 7 1 Digital Trunk Details ste cesta erst ciated cus tee beta ee ag lees vee e tee ie 266 4 8 Log 270 4 5 1 Eog Filet DR eere OEC P 270 5 Troubleshooting S L Trou blesh Oot Bee to ce so acess ssavbecssevbadasescadiven
110. e particular line s to which such connection is made the F C C registration number see the label on the bottom of the unit and ringer equivalence number REN of the registered terminal equipment The REN is useful in determining the quantity of devices you may connect to your telephone line and still have all of those devices ring when your telephone number is called In most but not all areas the sum of the REN s of all devices connected to one line should not exceed five 5 0 To be certain of the number of devices you may connect to your line as determined by the REN you should contact your local telephone company to determine the maximum REN for your calling area 2 Connection to Telephone Line This unit must not be connected to a coin operated line If you are on a party line check with your local telephone company 3 Incidence of Harm to the Telephone Lines Should terminal equipment cause harm to the telephone network the telephone company shall where practical notify the customer that temporary discontinuance of service may be required However where prior notice is not practical the telephone company may temporarily discontinue service forthwith if such action is reasonable in the circumstances In case of such unnotified temporary discontinuance of service the telephone company shall 1 Promptly notify the customer of such temporary discontinuance of service 2 Afford the customer the opportunity to correct the
111. ected is 0 V Note None Installation Manual 289 Troubleshooting 290 6 Fan alarm Error Code Possible cause of the malfunction Countermeasures Note 1107 Basic shelf fan alarm 1108 Expansion shelf 1 fan alarm 1109 Expansion shelf 2 fan alarm 1 The fan of Basic shelf Expansion shelf 1 or Expansion shelf 2 is out of order Is the fan operating Yes No Is Back Board CN25 3pin 0 V Replace the fan Yes No Is Q4 collector 5 V Replace the fan or Q4 Yes No Is Q5 collector 0 V Replace the Q4 Yes Check the CPU board Confirm Replace the Q5 that 2 4 6 PIN of IC 40 is 0 V None Installation Manual Troubleshooting 7 Calendar IC Stop Error Code Possible cause of the malfunction Countermeasures Note Installation Manual 1110 Calendar IC R W stop 1111 Calendar IC stop 1 Count up of the calendar IC is stopped 2 Calendar IC of the CPU card failure Confirm the time displayed on the PT Is the displayed time correct Yes Is the time counting up No Set the time from PT maintenance terminal Is the time set correctly and count ing up correctly No Yes No Replace the CPU card End It is recommended to have a current copy of the program on disk to facilitate accurate and rapid recovery 291 Troubleshooting 8 CPU RAM battery alarm Error Code 1112 CPU RAM b
112. enance terminal INS In Service Check the status of the card Replace the LPR card Enter INS In Service command from the maintenance terminal None 303 Troubleshooting 20 DISA OGM CPU runaway Error Code 1313 xyy DISA OGM CPU runaway x 1 to 3 Shelf number yy 01 to 14 Slot number Possible cause of 1 Runaway of OGM CPU of the DISA card the malfunction Count PS REA Is it possible to play the OGM through the telephone of the Operator or Manager After entering OUS Out of Service command enter the card test command from the mainte nance terminal Pass Replace the DISA card Enter the card INS In Service com mand from the maintenance terminal End Note None 304 Installation Manual Troubleshooting 21 DISA OGM lost Error Code 1314 xyy DISA OGM lost x 1 to 3 Shelf number yy 01 to 14 Slot number Possible cause of 1 Power failure or power off for long duration 6 to 7 days the malfunction 2 Defective backup battery for DISA card 3 OGM was not recorded after the installation Countermeasures After confirming the OGM record ing playback through the phone of Operator or Manager press the RESET button Is there a new related error mes sage in the Error Log Replace the DISA card Note None Installation Manual 305 Troubleshooting 22 OPX power down Error Code 1316 xyy OPX po
113. er yy 01 to 14 Slot number ZZ port number Possible cause of 1 The PBX synchronized with the port of VPS DPT or Doorphone the malfunction TXXXXX Physical port no in vain 2 The jack of VPS DPT or Doorphone is unplugged Countermeasures Check the cabling between Port and VPS DPT or Doorphone No Faulty port Faulty port Reset the device VPS DPT or Doorphone connected to the port OK Replace the related card Note None 314 Installation Manual Troubleshooting 31 Free Block error Error Code Possible cause of the malfunction Countermeasures Note Installation Manual 1501 Free Block error Memory 1 1502 Free Block error Memory 2 1503 Free Block error Memory 3 1504 Free Block error Memory 4 1505 Free Block error Memory 5 1506 Free Block error Memory 6 1507 Free Block error Memory 7 1508 Free Block error Internal error 1 1509 Free Block error Internal error 2 1 The internal memory was depleted Memory 1 7 Internal error 1 2 Reset the system End None 315 Panasonic Consumer Electronics Company Division of Matsushita Electric Corporation of America One Panasonic Way Secaucus NJ 07094 Panasonic Sales Company Division of Matsushita Electric of Puerto Rico Inc Ave 65 de Infanter a Km 9 5 San Gabriel Industrial Park Carolina Puerto Rico 00985 http www panasonic com
114. er Unit 4 Turn on the Power Switch on the OPX Power Unit Ge The Power indicator will be lit 96 Installation Manual Installation Primary Power Fuse If the Power Indicator light goes out replace the Primary Power Fuse after solving the problem e Fuse QO holder Rear Installation Manual 97 Installation 2 4 6 DHLC Card KX TD50170 Insert this card into a free slot KX TD50170 7 DHLC is marked ji Connection of the extension line cord Insert the 50 pin connector plug of the extension line cord into the 50 pin connector jack on the DHLC card Please refer to Section 2 1 4 Amphenol 57JE type Connector Connector type 50 pins Amphenol 57JE series or the equivalent 1 26 To Extensions Connection of cable pins Please refer to Section 2 4 11 Cable Pin Numbers for Extension Lines Maximum cabling distance of the extension line cord twisted cable Please refer to Section 2 4 9 Maximum cabling distance of the extension line cord twisted cable Auxiliary connection Please refer to Section 2 9 1 Auxiliary Connection for Power Failure Transfer 98 Installation Manual Installation 2 4 7 DLC Card KX TD50172 Insert this card into a free slot l KX TD50172 DLC is marked J gt Connection of t
115. eries or the equivalent To Extensions Connection of cable pins Please refer to Section 2 4 11 Cable Pin Numbers for Extension Lines Maximum cabling distance of the extension line cord twisted cable Please refer to Section 2 4 9 Maximum cabling distance of the extension line cord twisted cable Auxiliary connection Please refer to Section 2 9 1 Auxiliary Connection for Power Failure Transfer Installation Manual 93 Installation 2 4 4 SLC M Card KX T96175 Insert this card into a free slot P KX T96175 O IS MIN SLC M is marked Connection of the extension line cord Insert the 50 pin connector plug of the extension line cord into the 50 pin connector jack on the SLC M card Please refer to Section 2 1 4 Amphenol 57JE type Connector Connector type 50 pins Amphenol 57JE series or the equivalent 1 26 To Extensions Connection of cable pins Please refer to Section 2 4 11 Cable Pin Numbers for Extension Lines Maximum cabling distance of the extension line cord twisted cable Please refer to Section 2 4 9 Maximum cabling distance of the extension line cord twisted cable Auxiliary connection Please refer to Section 2 9 1 Auxiliary Connection for Power Failure Transfer
116. erity AUTOMATIC FAULT LOCAL ALARM COMMENTS code code REPORT SMDR MESSAGE PT Max 16 digits 1328 xyy MN DSP 1 link failure ERR xyy DSPILNK 1329 Reserved 1330 Reserved 1331 Reserved 1332 xyy MN Digital trunk restoration 1333 xyy MN Card status fault ERR xyy CD FLT 1500 xyyzz MN Port link failure zz port number 1501 MN Free Block error 1502 MN Free Block error 1503 MN Free Block error 1504 MN Free Block error 1505 MN Free Block error 1506 MN Free Block error 1507 MN Free Block error 1508 MN Free Block error 1509 MN Free Block error Legend mm error information location number 00 02 x shelf number 1 3 yy slot number 01 14 284 Installation Manual Troubleshooting 1 System Reset caused by CPU Runaway Re start Procedure Error Code 1000 Hard WDT overflow 1001 Illegal interrupt 1002 Soft WDT overflow Possible cause of 1 External circumstance such as induction noise the malfunction 2 Hardware is defective 3 The CPR software is terminated by executing illegal instruction 4 The CPR software is terminated by executing infinite loop COURLENMEASUTES Does the trouble occur frequently Yes Re program the system programming data No change in condition Replace the CPU card No change in condition Replace the TSW card No change in condition Remove the LPR cards one by one No change in condition Replace the Shelf No cha
117. esting of CPU RAM reading and writing when powered on If no errors are detected the system continues booting to the On line or Off line procedure When an error is detected in CPU RAM the LED 1 of CPU card flashes You need to fix the CPU card in this case PUSH D LED1 Flashes when CPU RAM error is detected RESET MODE SYSTEM CPU 170 Installation Manual Installation 2 10 4 System Status and LED Indicators There are three LEDs located on the Top Cover These LEDs indicate the system operation status Top Cover DSOO E em DIGITAL SUPER HYBRID SYSTEM 1 RUN LED Green Indicates whether the system is running or not Turns green when the system is running normally 2 OFF LINE LED Yellow Indicates whether the system is running in off line mode or in on line call processing mode Turns yellow in system on line or off line start up mode Flashes yellow when off line mode is established 3 ALARM LED Red Indicates whether the system trouble is existing or not Turns red when the system detects a problem Please refer to Section 5 2 2 Troubleshooting via the LED Indicators for further information Depending on the system start up mode RUN and OFF LINE indicators behave as follows Start up Mode LED Status RUN OFF LINE In off line start up mode ON ON Off line mode is e
118. fies all Incoming groups at once Start Time The Start Time of Traffic Measurement Date The date of Traffic Measurement Incoming Calls The number of calls both extension and CO coming in on the extensions Answer Calls The number of calls both extension and CO answered by the extensions answered The ratio of Answer Calls to Incoming Calls CCS One hundred call seconds or one hundred seconds of telephone conversation One hour telephone traffic is equal to 36 CCS Installation Manual 249 Utility 4 4 System Status 4 4 1 System Status System Status menu consists of the following three status indication screens 4 4 2 System Status Screen e 44 3 Card Status Screen e 444 Port Status Screen 250 Installation Manual Utility 4 4 2 System Status Screen Displays the current system status Operation 1 Point to Utility in the Main Menu and click The Utility drop down menu is displayed 2 Point to System Status in the Utility drop down menu The System Status drop down menu is displayed Ei TD500 Maintenance Console 3 Click System Status e System Status screen is displayed System Status eee NEN Se Installation Manual 251 Utility 252 Description Item Description Software Version of the PBX software Version Date Date of the PBX software released Area Code Destin
119. finite loop 1100 TSW clock down The TSW clock malfunction occurs because of TSW card connection error or TSW card clock link failure 1101 Basic shelf DC power down The Basic shelf DC power malfunction occurs for the following reasons a AC power cord is unplugged b Power Failure c Power Switch of the Basic Shelf is turned off d Malfunction of Power Supply Unit of the Basic Shelf or the trouble with the Power Supply System Backboard CPU card of the Shelf 1102 Expansion shelf 1 DC The Expansion shelf 1 DC power malfunction occurs for power down the following reasons a Power Switch of the Expansion Shelf 1 is turned off b Malfunction of Power Supply Unit of the Expansion Shelf 1 or the trouble with the Power Supply System Backboard CPU card of the Shelf 1103 Expansion shelf 2 DC The Expansion shelf 2 DC power malfunction occurs for power down the following reasons a Power Switch of the Expansion Shelf 2 is turned off b Malfunction of Power Supply Unit of the Expansion Shelf 2 or the trouble with the Power Supply System Backboard CPU card of the Shelf 1104 Basic shelf heat alarm The heat of the power supply of Basic shelf exceeds the limit Installation Manual 259 Utility Error Log Major Error Code Error Message Cause 1105 Expansion shelf 1 heat The heat of the power supply of Expansion shelf 1 al
120. formance the customer shall be given adequate notice in writing to allow the customer an opportunity to maintain uninterrupted service Notify the Telephone Company Installation must be performed by a qualified professional installer Before connecting this equipment to any telephone call the telephone company and inform them of the following Telephone numbers to which the system will be connected Make Panasonic Model KX TD500 and KX TD520 FCC Registration No found on the rear side of the unit Ringer Equivalence No 0 4B Facility Interface Code 02LS2 02GS2 02RV2 T OL13C 04DU9 BN 1KN 1SN Service Order Code 9 0F AS 2 6 0P Required Network Interface Jack RJ21X RJ11 RJA8C Note Allowing this equipment to be operated in such a manner as to not provide for proper answer supervision is a violation of Part 68 of the FCC s rules and Proper answer supervision is when A This equipment returns answer supervision to the PSTN when DID calls are Answered by the called station Answered by the attendant Routed to a recorded announcement that can be administered by the CPE user Routed to a dial prompt B This equipment returns answer supervision on all DID calls forwarded to the PSTN Permissible exceptions are A call is unanswered busy tone is received reorder tone is received Note This equipment has been tested and found to comply with the limits for a Class A digital device
121. gt lt 262 10 10 32 52 2 2 32 dA y Shelf Weight Basic Shelf 20 4 kg 45 Ib 288 mm 334 mm 11 12 32 13 5 32 Expansion Shelf 12 6 kg 27 8 Ib 1 With CPU and TSW cards ER 2Without cards 33 1 10 32 lt gt lt gt 54 mm 2 4 32 54 mm 2 4 32 Installation Manual 82 Installation Location of the anchor plug A 1 Drill the hole for the anchor plug on the floor in accordance with the measurements Hammer Anchor plug 29 mm 1 4 32 i k gt 6 4 mm 8 32 2 Drive the anchor plug into the hole Note e When fixing the KX TD500 System to the floor anchor plugs should always be used to prevent the system from falling over Fixing on the Floor 1 Attach the two floor fixing brackets to the basic shelf as shown in the figure below Fasten each bracket with four screws Installation Manual 83 Installation 2 Position the shelf on the floor Check the alignment and the level of the shelf 3 Fix the shelf securely to the floor using screws and flat washers 84 Installation Manual Installation 2 3 Factory Installed Card Unit 2 3 1 TSW Card This card is already inserted at the factory in the TSW Basic Slot 2 in the
122. hap Beebo Seeks QE e ngi 202 3 7 System Data Conversion ette eee tetas sesenta ses ta see sso nesessonesesioneseneso 203 3 741 System Data Conversioni iui ns neve ete eoe et Whe Rees 203 3 8 System Data eese eee eterni eere aerei 206 3 8 T System Data Report asa uie RR ae ce Res 206 4 Utility 4 1 Introduction rece nece nese ninni 210 AVA Introductio e treo tenere rie eee e Pe mean esent ieri 210 4 1 2 Structure of Utility Program i 211 4 2 DIagrnOSIiS c7 eere otiose ete costes sean bae sea os enano correa nos oscesededsccededsvateedsvivessscrsesdestvessedsves 212 4 21 Driagnosisz aieo cane ERR SUE wastelands 212 4 2 2 Card Port Test On line Off line diagnosis esee 213 4 2 3 CPU Test Off line diagnosis enne nennen enne 231 4 2 4 TSW Test Off line diagnosis esses 233 4 3 Traffic ein nese setas etse tasses stes 240 4 3 1 Tratfic Inform tion eI RID Alia 240 432 StatlOli sep ettet pete nice re shad RAR IE COSI reo ree e ERE P RE 243 43 3 Trunk Group cene ce ae SE 244 4 53 45 OpetatoE c ec e edet toned ee cette inde e E ed beret etae e 245 4 3 5 UCD Uniform Call Distribution i 246 4 3 6 OGM Siete
123. he extension line cord Insert the 50 pin connector plug of the extension line cord into the 50 pin connector jack on the DLC card Please refer to Section 2 1 4 Amphenol 57JE type Connector Connector type 50 pins Amphenol 57JE series or the equivalent 1 25 26 50 To Extensions Connection of cable pins Please refer to Section 2 4 11 Cable Pin Numbers for Extension Lines Maximum cabling distance of the extension line cord twisted cable Please refer to Section 2 4 9 Maximum cabling distance of the extension line cord twisted cable Installation Manual 99 Installation 2 4 8 ESLC Card KX TD50175 Insert this card into a free slot KX TD50175 2189 ESLC is marked Connection of the extension line cord Insert the 50 pin connector plug of the extension line cord into the 50 pin connector jack on the ESLC card Please refer to Section 2 1 4 Amphenol 57JE type Connector Connector type 50 pins Amphenol 57JE series or the equivalent 1 26 To Extensions Connection of cable pins Please refer to Section 2 4 11 Cable Pin Numbers for Extension Lines Maximum cabling distance of the extension line cord twisted cable Please refer to Section 2 4 9 Maximum cabling distance of t
124. he extension line cord twisted cable Auxiliary connection Please refer to Section 2 9 1 Auxiliary Connection for Power Failure Transfer 100 Installation Manual Installation 2 4 9 Maximum cabling distance of the extension line cord twisted cable 26 AWG Under 140 m 460 feet 24 AWG Under 229 m 750 feet 22 AWG Under 360 m 1180 feet Under 140 m 460 feet 24 AWG Under 229 m 750 feet Under 360 m 1180 feet Proprietary Telephone DPT or APT 26 AWG Under 698 m 2290 feet 24 AWG Under 1128 m 3700 feet 22 AWG Under 1798 m 5900 feet gt Single Line Telephone SLT Card Terminal gt DSS Console Proprietary Telephone SLT DPT APT HLC KX T96170 v v v PLC KX T96172 v v SLC KX T96174 v SLC M KX T96175 v DHLC 050170 v v v v DLC KX TD50172 v v ESLC KX TD50175 v 4 indicates that the extension card is available for the terminal Installation Manual 101 Installation 2 4 10 Extension Connection of KX A204 Cable KX A205 Clip Terminal This KX A204 cable enables you to connect 8 extensions to the KX TD500 System When you want to connect 8 extensions to the connector KX A205 two of KX A205 are required Please connect KX A204 Cable to KX A205 Clip Terminal as follows Please refer to Section 2 4 11 Cable Pin Numbers for Extension Lines The KX
125. he unit does not ring The Ringer Volume Setto HIGH or LOW Selector is set to OFF During a power failure ADPT or APT is e Disconnect the DPT or APT and extensions assigned for connected to the connect an SLT power failure operation do extension port e Setthe Tone Pulse switch to the not operate Thedialing mode toneor other position pulse is improper Originating an outside e The corresponding CO e Program the CO button Please refer call Call Transfer or button does not exist on to Flexible CO Key Assignment of Conference cannot be the PT Section 4 3 Extension Line in the performed Programming Guide Installation Manual 277 Troubleshooting 5 2 Troubleshooting Guide 5 2 1 Troubleshooting Guide This subsection uses system troubleshooting flow charts to guide the service personnel in efficient and systematic testing and fault location The system troubleshooting flow charts provide service personnel with a step by step sequence to use for system evaluation Isolated steps in a flow chart should never be used out of context since any step assumes that proper results were obtained on all previous tests 278 Installation Manual Troubleshooting 5 2 2 Troubleshooting via the LED Indicators When the system detects a problem the alarm LED indicator located on the top shelf will turn red If the detected trouble is generated by a card the alarm LED indicator on the card
126. hich the PBX required to recognize the remote alarm 1328 DSP 1 link failure DSP Digital Signal Processor link failure of T1 card occurred 1332 Digital trunk restoration The status of T1 or PRI23 card is changed from Fault to INS In Service 1333 Card status fault Card fault occurred 1500 Port link failure The PBX synchronized with the port of VPS DPT Doorphone TXXXXX Physical port no in vain 1501 Free Block error The internal memory was depleted Memory 1 1502 Free Block error The internal memory was depleted Memory 2 1503 Free Block error The internal memory was depleted Memory 3 1504 Free Block error The internal memory was depleted Memory 4 1505 Free Block error The internal memory was depleted Memory 5 1506 Free Block error The internal memory was depleted Memory 6 1507 Free Block error The internal memory was depleted Memory 7 1508 Free Block error The internal memory was depleted Internal error 1 1509 Free Block error The internal memory was depleted Internal error 2 262 Installation Manual Utility 4 6 Digital Trunk Error Report 4 6 1 Digital Trunk Error Report Displays information on the times of digital trunk T1 PRI23 failure Operation 1 Point to Utility in the Main Menu and click The Utility drop down menu is displayed 2 Click Digital Trunk Error The Digital Trunk Error screen is displayed Ifthe T1 PRI23 card i
127. i OR ee eee 180 3 1 2 Starting icaro 181 3 2 Structure of the Maintenance Console e eeeee eee eres ee eerte seen eene tne eo aeo nets 185 3 2 1 Structure of the Maintenance Console eessseseee eee 185 3 3 Basic Operation sccecscvccesscsccasss sensed niet 187 3 5 1 Man Menu Screen o tdeo et ea e eee 187 Installation Manual 15 Table of Contents 16 3 3 2 Setup Dialog iain tics ace aia iii ia ie a iis 189 919 9 PAESE teer ate tee I NOI 190 3 4 System Administration ccce eee ee eee eee eee eee etta sesto tasses tasse teens e teen ae tease seo 191 3AT System Administration re e inae te iraniana slitta 191 3 4 2 On site Administration Local Connection ii 192 3 4 3 Remote Administration Remote Connection ii 194 3 5 Operational 196 3 5 1 Operational Mode ree eei es ertet tea po s 196 3 5 2 Interactive Programming On site eese ener nre 197 3 5 3 Interactive Programming Remote rene nennen 198 354 Batch Programming pete dee ete evade eats dote te 199 AFMNIEIN 200 3 623 Backports 200 3 6 2 Download from PBX to PC iii 201 3 6 3 Upload from PE t iet tete tene deter ete c
128. iameter Extension Connection Cable Telephones Cable Single Line Telephones 1 pair wire T R KX T7420 KX T7425 KX T7431 KX T7433 1 pair wire D1 D2 or KX T7436 KX T7450 KX T7220 KX T7230 2 pair wire T R D1 D2 KX T7235 KX T7250 KX T7020 KX T7030 KX T7050 KX T7055 2 pair wire T R D1 D2 KX T7440 KX T7441 KX T7240 KX T7040 1 pair wire D1 D2 or 2 pair wire T R D1 D2 KX T7130 3 pair wire T R D1 D2 P1 P2 SMDR Station Message Detail Recording Interface RS 232C Output Equipment Printer Personal Computer Detail Recording Date Time Extension Number CO Line Number Dialed Number Ring Duration Call Duration Account Code Caller ID Timed Reminder Installation Manual 39 System Outline 1 6 2 Characteristics Station Loop Limit Analog Digital Proprietary Telephone 40 ohms Single Line Telephone 600 ohms including set Doorphone 20 ohms Minimum Leakage Resistance 15 000 ohms Maximum Number of Station Instruments per Line 1 for Analog Digital Proprietary Telephone or Single Line Telephone 2 by Parallel or eXtra Device Port Connection of a Proprietary Telephone and a Single Line Telephone Ring Voltage 75 Vrms at 25 Hz depending on the Ringing Load Primary Power 120 V AC 60 Hz 12 A max Central Office Loop Limit 1 600 ohms max Environmental Requirements Temperature range 0 C 40 C 32 F 104 F Rel Humidi
129. ic Shelf A Basic Shelf is always required It contains its own power supply and 14 mounting spaces called Slots The Basic Slot 1 BS1 is provided for installing the CPU card The TSW card is already installed in the Basic Slot 2 BS2 at the factory The remaining 12 slots provide mounting space for various cards that can be used Any optional service card can be mounted in any one of these 12 slots So these slots are called Free Slot FS Construction of Basic Shelf F F F FI F F F F F FIF F B B SISIS SS S S S S S S S S S 1 2 3 4 5 6 7 8 9 10 1 12 1 2 IMSOT 22 Installation Manual System Outline 1 2 2 System Expansion Building Block System The KX TD500 system can consist of one two or three shelves Basic and Expansion 1 2 Each shelf contains its own power supply Expansion Shelf An optional Expansion Shelf consists of its own power supply and 14 Free Slots for mounting any optional cards It can be equipped with up to 224 lines including Extensions and CO lines Construction of Expansion Shelf 1 and 2 SIS S S S S S S S S S S S S W 112131415 617189 1011121314 R Installation Manual 23 System Outline
130. ils The Digital Trunk Details drop down menu is displayed E TD500 Maintenance Console File Connection Programming Utility Help dii Diagnosis Traffic Information System Status Error Log as Digital Trunk Error 3 Click The T1 PRI Details screen is displayed Ifthe T1 PRI card is not installed in the system the message There is no T1 PRI card is displayed 4 Click the small triangle on the Slot and choose one of the submenus 266 Installation Manual Utility 5 Click Execute Digital Trunk detailed information of the specified submenu is displayed e If you click Clear Communication State and Forced card reset information is cleared Installation Manual 267 Utility PRI Details forr H Description Item Description Slot Blank default Card No Type The T1 PRI23 card installed in the system is displayed automatically Card status Current status of the card Software Version ROM version of the T1 PRI23 card software Information Check Sum even odd ROM checksum RAM check result Testing of Card RAM Clock status Clock Detect Status of synchronization with the Clock Clock Select Selection of Master Clock card Communication Data empty Reception
131. ion Card Card No Type The card number and the type of the target card to be diagnosed The card specified in Card Information screen is displayed automatically Port No 1 4 8 16 all The port number of the target card to be diagnosed Result OK The results of diagnosis NG Details See Error Indication The details of an error Table Displayed only when Result is NG no good Card Port Test Port Test Error Indication Table Error Message Description Card Applied Tone detection Tone detection of circuit 1 is not functioning DISA AGC circuit 1 failure properly Tone detection Tone detection of circuit 2 is not functioning DISA AGC circuit 2 failure properly HDLC failure HDLC high level data link control procedures DLC DALC controller is not functioning properly OHCA card not OHCA Off Hook Call Announcement Card is PLC HLC installed not installed PB receiver failure PB receiver is not functioning properly DISA AGC Speech path Speech path is abnormal DLC failure DHLC DISA AGC Repeater failure Repeater is not functioning properly AGC Installation Manual 221 Utility Card Port Test DTMF G R Test Operation Continued from step 5 of Card Port Test Operation General a Point to DTMF G R Test in the Card Port Test Menu screen and click e DTMF G R Test screen is displayed b Click Exe
132. ion CONF Card Test the TSW Test Menu screen and click e Expansion CONF Card Test screen is displayed This test is available only when TSW CONF Card is installed in the system Otherwise Not Installed will be displayed b Click Execute After executing the test the Test Result is displayed Expansion CONF Card Test Result OK Details Expansion CONF Card Test OK Close Help TSW Test Expansion CONF Card Test Description Item Display Input Value Description Result OK The results of diagnosis NG Details See Error Indication The details of an error Table Displayed only when Result is NG no good TSW Test Expansion CONF Card Test Error Indication Table Error Message Description Not Installed Expansion Conference Card is not installed Conference Trunk 1 failure Expansion Conference Trunk 1 is defective Conference Trunk 2 failure Expansion Conference Trunk 2 is defective Installation Manual 237 Utility TSW Test Expansion CONF Card Test Error Indication Table Error Message Description Conference Trunk 3 failure Expansion Conference Trunk 3 is defective Conference Trunk 4 failure Expansion Conference Trunk 4 is defective Conference Trunk 5 failure Expansion Conference Trunk 5 is defective Conference Trunk 6 failure Expansion Conference Trunk 6 is defective Conference Trunk 6
133. is product are listed in the servicenter directory Consult your authorized Panasonic dealer for detailed instructions The serial number of this product may be found on the label affixed to the bottom of the unit You should note the model number and the serial number of this unit in the space provided and retain this book as a permanent record of your purchase to aid in identification in the event of theft MODEL No SERIAL No For your future reference DATE OF PURCHASE NAME OF DEALER DEALER S ADDRESS DEALER S TELEPHONE NO Installation Manual 9 Introduction Introduction 10 This Installation Manual is designed to serve as an overall technical reference for the Panasonic Digital Super Hybrid System KX TD500 It provides instructions for installing the hardware and programming the system using the Maintenance Console software for a PC The Structure of This Manual This manual contains the following sections Section 1 System Outline Provides general information on the system including system capacity and specifications Section 2 Installation Contains the basic system installation and wiring instructions as well as how to install the optional cards and units including environmental requirements Section 3 Maintenance Console Guide Explains the structure of the Maintenance Console software and the basic information you need Section 4 Utility Desc
134. ith a soft cloth WARNING THIS UNIT MAY ONLY BE INSTALLED AND SERVICED BY QUALIFIED SERVICE PERSONNEL WHEN A FAILURE OCCURS WHICH EXPOSES ANY INTERNAL PARTS DISCONNECT THE POWER SUPPLY CORD IMMEDIATELY AND RETURN THIS UNIT TO YOUR DEALER DISCONNECT THE TELECOM CONNECTION BEFORE DISCONNECTING THE POWER CONNECTION PRIOR TO RELOCATING THE EQUIPMENT AND RECONNECT THE POWER FIRST THIS UNIT IS EQUIPPED WITH A GROUNDING CONTACT PLUG FOR SAFETY REASONS THIS PLUG MUST ONLY BE CONNECTED TO A GROUNDING CONTACT SOCKET WHICH HAS BEEN INSTALLED ACCORDING TO REGULATIONS TO PREVENT THE RISK OF FIRE OR ELECTRIC SHOCK DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE THE POWER SUPPLY CORD IS USED AS THE MAIN DISCONNECT DEVICE ENSURE THAT THE SOCKET OUTLET IS LOCATED INSTALLED NEAR THE EQUIPMENT AND IS EASILY ACCESSIBLE CAUTION DANGER OF EXPLOSION EXISTS IF BATTERY IS INCORRECTLY REPLACED REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE RECOMMENDED BY THE MANUFACTURER DISPOSE OF USED BATTERIES ACCORDING TO THE MANUFACTURER S INSTRUCTIONS 8 Installation Manual Attention When you ship the product Carefully pack and send it prepaid adequately insured and preferably in the original carton Attach a postage paid letter detailing the symptom to the outside of the carton DO NOT send the product to the Executive or Regional Sales offices They are NOT equipped to make repairs Product service Panasonic Factory Servicenters for th
135. lation 162 Connection Chart 2 25 pin Connector RS 232C port PROG SMDR on the Basic Shelf RS 232C port on the PC Printer 25 pin ete Signal Name Pin No AA FG 1 BA SD TXD 2 BB RD RXD 3 CA No cen 4 CB CTS 5 CC DR DSR 6 AB SG 7 CF DCD 8 CD ER DTR 20 Pin No Signal Name i DES 1 FG AA 2 TXD BA 3 RXD BB 4 RTS CA 5 CTS CB 20 DTR CD 7 SG AB 6 DSR CC 8 DCD CF Installation Manual Installation 2 9 Auxiliary Connection for Power Failure Transfer 2 9 1 Auxiliary Connection for Power Failure Transfer Power Failure Transfer connects specific Single Line Telephones to selected trunks in the event of system power failure Please refer to Power Failure Transfer in Section 1 4 Fault Recovery Diagnostics of the Features Guide for further information The Auxiliary Connection Please refer to the illustration below is required to implement this feature Notes The KX TD500 System switches the current connection to the Auxiliary Connection automatically when the power supply dies While DC power is provided by the backup batteries when the AC power fails the KX TD500 System does not switch the current connection to the Auxiliary Connection Connection Insert the modular plugs of connection cords 6 conductor wiring to the modular jacks of Central Office Line cards LCOT GCOT E
136. le Guide InstallShield Wizard License Agreement Please read the following license agreement carefully 4 Click Yes _ if you accept License Agreement InstallShield Wizard Choose Destination Location Select folder where Setup will install files Install Strela 182 Installation Manual Maintenance Console Guide 5 Press _Next_ if you accept C Program Files Panasonic KX TD500 Maintenance Console Hybrid V4M initial value as your Maintenance Console software directory Or enter a different directory name if necessary and press Next You will see the window shown below InstallShield Wizard Select Program Folder Please select a program folder 6 Press Next jf you accept KX TD500 Maintenance Console Hybrid V4M initial value as your Maintenance Console program folder Or enter a different folder name if necessary and press Next InstallShield Wizard Setup Status Installation Manual 183 Maintenance Console Guide InstallShield Wizard InstallShield Wizard Complete Setup has finished installing KX TD500 Maintenance Console Hybrid V4M on your computer 7 Click 184 Finish The setup has finished installing KX TD500 Maintenance Console Hybrid VAM on your PC Installation Manual Maintenance C
137. lines Installation Precautions Avoid installing in the following places Doing so may result in malfunction noise or discoloration 56 In direct sunlight and hot cold or humid places Temperature range 0 C 40 C 32 F 104 F Sulfuric gases produced in areas where there are thermal springs etc may damage the equipment or contacts Places in which shocks or vibrations are frequent or strong Dusty places or places where water or oil may come into contact with the unit Near high frequency generating devices such as sewing machines or electric welders Onor near computers telexes or other office equipment as well as microwave ovens or air conditioners It is preferable not to install in the same room with the above equipment Install at least 1 8 m 6 feet from radios and televisions both the main unit and Proprietary Telephones Do not obstruct area around the main unit for reasons of maintenance and inspection be especially careful to allow space for cooling above and at the sides of the main unit Installation Manual Installation Wiring Precautions Be sure to follow these instructions when wiring the unit 1 Do not wire the telephone cable in parallel with an AC power source computer telex etc If the cables are run near those wires shield the cables with metal tubing or use shielded cables and ground the shields If cables are run on the f
138. llation Manual Utility 4 2 2 Card Port Test On line Off line diagnosis Functions to be verified This test verifies the status of each card for the following items Functions to be verified Classification Target Card Test Item Card Test SLC HLC PLC SLC M LINK DLC DHLC ESLC LCOT TYPE GCOT DID T1 ELCOT ROM AGC RAM OPX LINK TYPE ROM RAM POWER SUPPLY DISA LINK TYPE DISA ROM DISA RAM OGM ROM OGM RAM OGM REC PLAY DPH TYPE RMT ERMT LINK TYPE ROM RAM MODEM Installation Manual 213 Utility Functions to be verified Classification Target Card Test Item Card Test PRI23 LINK TYPE ROM RAM FRAME IC BRI LINK TYPE ROM RAM FRAME IC POWER DC Port Test PLC HLC OHCA Card Detection DLC DHLC Speech Path HDLC DISA Speech Path DTMF Receiver Tone Detector AGC Speech Path DTMF Receiver Tone Detector Repeater DTMF G R Test TI DTMF G R BRI PRI23 DTMF G Loop Back Test T1 BRI PRI23 Control Channel Speech Channel Caller ID Loop Back Test ELCOT Caller ID Card 214 Installation Manual Utility Functions to be verified Classification Target Card Test Item CO Extension Path Test LCOT GCOT ELCOT Loop Current Paired Extension SLC Bell HLC SLC M ESLC Hook DHLC OPX Dial Pulse Path CO EXT Path EXT CO PBR 1 EXT PBR 2 EXT PBR 3 EXT
139. llation Manual 193 Maintenance Console Guide 3 4 3 Remote Administration Remote Connection You can execute the System Administration from a remote location using a modem via public telephone line Operation 1 Point to Connection in the Main Menu and click The Connection drop down menu is displayed 2 Point to Connect and click Remote in the drop down menu Remote Connect screen is displayed Remote Connect Profile Name Save Port comi Delete NL Code CR LF Baud Rate 9600 bps New AT amp F EOV1X19810 230812 50 Command Dial Number Dial Type 5 Auto Tone Password Save Password Comment Initial 3 Enter the appropriate communication parameters and the System Programming password 4 Click OK Communication between the KX TD500 and a PC begins e After a data link is established choose a desired command from the Main Menu Notes Dial Number Specifies the dial number that is sent from the modem Remote Location Comment Specifies the comment area such as company name Initial button located at the most left bottom of the screen Sends the initialization command specified in Command item to the modem 194 Installation Manual Maintenance Console Guide Remote Access Procedure Starting up the System Administration from a remote location can be done in one of the following ways a DISA
140. loor use protectors to prevent the wires from being stepped on Avoid wiring under carpets Avoid using the same power supply outlet for computers telexes and other office equipment Otherwise KX TD500 s system operation may be interrupted by the induction noise from such equipment Please use one pair telephone wire for extension connection of telephone equipment such as Single Line Telephones data terminals answering machines computers Voice Processing Systems etc except Proprietary Telephones KX T7220 KX T7230 KX T7235 KX T7250 etc The Power Switch of the system must be off during wiring After all the wirings are completed turn the Power Switch on Mis wiring may cause the system to operate improperly If an extension does not operate properly disconnect the telephone from the extension line and then connect again or turn off the Power Switch of the system and then on again Use twisted pair cable for CO line connection CO lines should be installed with lightning protectors For details please refer to Section 2 11 1 Lightning Protectors 10 To assure good quality telephone connection it is recommended new and modifications to existing installation of customer premise wiring shall use solid twisted pair copper conductors with minimum 24 gauge that comply with the electrical specifications for Category 3 wiring as detailed in ANSI EIA TIA 570A Building Wiring Standards Installa
141. marked Installation Manual 145 Installation 2 7 2 OHCA Card KX T96136 This card is installed on the HLC card or PLC card connector s 5 pin s Bg connector E 9 pin connector 2 4 pin OHCA is marked Connection to the HLC card KX T96170 1 Insert the connector plug on the OHCA card into the connector jack on the HLC card 2 Install the card into a free slot Please refer to Section 2 4 1 Card KX T96170 9 pin connector plug 4 pin connector plug 5 pin connector plug OHCA card jack 5 pin connector jack HLC card 146 Installation Manual Installation Notes Two extensions are available for the OHCA function with one OHCA card Please see Page 149 The OHCA function for APT is only provided with the following APT KX T7130 Connection to the PLC card KX T96172 1 Make sure that the extensions which use OHCA function have OHCA cards 2 Insert the connector plug on the OHCA card into the connector jack on the PLC card Install the PLC card to a free slot Please refer to Section 2 4 2 PLC Card KX T96172 5 pin connector plug 9 pin connector OHCA card 5 pin connector jack 9 pin connector jack 4 pin connector jack Two extension
142. n card to be diagnosed Result OK The results of diagnosis NG Details See Error Indication The details of an error Displayed only when Result is NG no good TXXXXX amp EXXXXX Error Message TXXXXX Physical port no of CO EXXXXX Physical port no of Extension Installation Manual 227 Utility 228 Card Port Test CO Extension Path Test Error Indication Table Error Message Description Loop current failure Loop current was not detected Bell detection failure Bell signal was not detected PB Generator failure PB Generator is not functioning properly Hook signal detection failure Hooking signal was not detected Dial pulse failure Dial Pulse signal was not detected Speech path failure CO Extension Speech path CO Extension is abnormal Speech path failure Extension CO Speech path Extension CO is abnormal PB receiver 1 failure PB Receiver 1 is not functioning properly PB receiver 2 failure PB Receiver 2 is not functioning properly PB receiver 3 failure PB Receiver 3 is not functioning properly PB receiver 4 failure PB Receiver 4 is not functioning properly Installation Manual Utility Card Port Test PT Path Test Operation Continued from step 5 of Card Port Test Operation General a Point to PT Path Test in the Card Port Test Menu screen a
143. n extension port are tested in pairs a Point to CO Extension Path Test e CO Extension Path Test screen is displayed b Specify a port number of the CO card to be tested C Specify an Extension Card and its port number to be tested d Click Execute e After executing the test the test result is displayed Example in the Card Port Test Menu screen and click When an ELCOT card is installed in the Slot No 102 and an ESLC card is installed in the Slot No 103 CO Extension Path Test Card 102 ELCOT Extension Card 103 Estc Result OK Details Card link OK Card link OK Card type OK ROM OK RAM OK Loop Current Ext port no 01 gt C0 port no 01 OK 226 Port No um Port No 1 ues ae zi Installation Manual Utility Card Port Test CO Extension Path Test Description Item Display Input Value Description CO Card Card No Type The card number and the type of the target card to be diagnosed The card specified in Card Information screen is displayed automatically Port No 1 8 all Used to specify the port number of the trunk card to be diagnosed Extension Card Card No Type Used to specify the paired extension card in OUS Out of Service status to be diagnosed Options SLC HLC SLC M ESLC DHLC OPX Table Port No 1 4 8 16 all Used to specify the port number of the extensio
144. n of Signal OFF LINE2 No Detection of Signal D23 Green ON LINE3 Data Link established FLASH LINE3 Layer1 Synchronization established Detection of Signal OFF LINE3 No Detection of Signal D24 Green ON LINEA Data Link established FLASH LINEA Layer1 Synchronization established Detection of Signal OFF LINEA No Detection of Signal 48 Installation Manual System Outline When the Ist bit of the DIP Switch SW2 is set to OFF LED No Item Color Status Contents D25 Green ON LINES Data Link established FLASH LINES Layerl Synchronization established Detection of Signal OFF LINES No Detection of Signal D26 Green ON LINE6 Data Link established FLASH LINE6 Layerl Synchronization established Detection of Signal OFF LINE6 No Detection of Signal D27 Green ON LINE7 Data Link established FLASH LINE7 Layerl Synchronization established Detection of Signal OFF LINE7 No Detection of Signal D28 Green ON LINE8 Data Link established FLASH LINES Layerl Synchronization established Detection of Signal OFF LINES No Detection of Signal PRI23 Card KX TD50290 Functions ISDN Primary Rate Access Interface 1 544 MHz 1 circuit card a PRI23 carry 23 voice conversations b Frame Format CRC Multiframe Line Coding B8ZS AMI d Frame Sequence 1 4 Frame Multiframe F4 2 12 Frame Multiframe F12 3 Extended Superframe ESF 4 Remote Switch F72 S
145. name or phone number of an external caller on the display before answering the call TSW Conference Expansion Card TSW CONF Card KX TD50104 This card provides 64 additional conference trunks and is installed on the TSW card Off Hook Call Announcement for Digital Telephone DOHCA Card KX TD50105 This card is for Off Hook Call Announcement features on DPT and is installed on the TSW card This card is required to utilize DPT Integration feature Please refer to Integration DPT in Section 1 3 System Features of the Features Guide 36 Installation Manual System Outline 1 5 Proprietary Telephones 1 5 1 Proprietary Telephones The following Panasonic Proprietary Telephones are available with this system Model Type Hands free Display CO PF F Soft mode KX T7020 APT SP PHONE 12 4 PF KX T7030 APT SP PHONE 1 Line 12 4 PF m KX T7050 APT MONITOR 12 4 PF KX T7055 APT MONITOR 3 3 PF KX T7130 APT SP PHONE 1 Line 12 12 PF KX T7220 DPT SP PHONE 24 KX T7230 DPT SP PHONE 2 Line 24 3 KX T7235 DPT SP PHONE 6 Line 12 10 F 3 KX T7250 DPT MONITOR 6 KX T7420 DPT SP PHONE 12 KX T7425 DPT SP PHONE n 24 KX T7431 DPT SP PHONE 1 Line 12 KX T7433 DPT SP PHONE 3 Line 24 3 KX T7436 DPT SP PHONE 6 Line 24 10 F 3 KX T7450 DPT MONITOR mE 12 Notes e APT An
146. nd click PT Path Test screen is displayed b Specify the port number to be tested or select All e f you select All all ports on the selected card will be tested at a time Click Execute e After executing the test the test result is displayed Example When a DLC card is installed in the Slot No 101 PT Path Test Card 101 DLC Port No ma Result OK Details Card link OK Card type OK Path Voice of port 01 is OK cose Card Port Test PT Path Test Description Item Display Input Value Description Card Card No Type The card number and the type of the target card to be diagnosed The card specified in Card Information screen is displayed automatically Port No 1 8 16 all Used to specify the port number of the extension card to be diagnosed Result OK The results of diagnosis NG Details See Error Indication The details of an error Table Displayed only when Result is NG no good Installation Manual 229 Utility 230 Card Port Test PT Path Test Error Indication Table Error Message Description Card Applied PT Link failure Communication link between the target card and PLC HLC PT is abnormal DLC DHLC PT Normal Path PT Normal Path is not functioning properly PLC HLC failure DLC DHLC PTOHCA Path PT OHCA Path is not functioning properly PLC HLC failur
147. nd ringback tone 3 Conference circuit TSW card has 3 party x 8 conference s circuits For CO to CO speech amplifier AGC card can be inserted to a free slot of basic or expansion shelf 4 Paging interface TSW card has 2 pre amplifier circuits for paging In order to adjust volume each amplifier circuit is equipped with a knob 5 Music in interface TSW card has 2 interface circuits for music on hold or BGM Installation Manual 41 System Outline TSW Card Operation 1 A knob for adjusting volume of external paging is turned with a screwdriver from front of TSW card HLC Card KX T96170 Functions Hybrid Line Circuit card is for APT DSS Console and SLT 8 extensions card 1 Standard SLT interface SLT interface is quite the same as that of SLC card 2 APT and DSS Console interface APT and DSS Console interface is quite the same as that of PLC card Note DSS Consoles KX T7440 and KX T7441 can be connected to this card In this case however ANSWER and RELEASE buttons on the KX T7441 do not function 3 Interface for OHCA feature with APT KX T7130 This is quite the same as that of PLC 4 Power Failure Transfer by each port when using SLT Power Failure Transfer is quite the same as that of SLC card 5 Diagnostic Transfer by each port Diagnostic Transfer is quite the same as that of SLC card HLC Card KX T96170 Operation LED indicator on the HLC card lights when the system reset or HLC local reset occ
148. nge in condition Consult the Service Center Note It is recommended to have a current copy of the program on disk to facilitate accurate and rapid recovery Installation Manual 285 Troubleshooting 2 TSW clock down Error Code 1100 TSW clock down Possible cause of 1 TSW card connection error the malfunction 2 TSW card clock link failure Countermeasures After confirming the TSW card con nection press the RESET button Is the trouble registered in the Error Log No Is an Extension CO call possible Yes Replace the TSW card PES Replace the Shelf M End Yes No change in condition Note If the TSW clock malfunction occurs 1 Calling becomes impossible 2 Power Failure Transfer will be activated 286 Installation Manual Troubleshooting 3 Basic shelf DC power down Error Code 1101 Basic shelf DC power down Possible cause of 1 AC power cord is unplugged the malfunction power Failure 3 Power Switch is turned off 4 Malfunction in the Power Supply Unit of the Basic Shelf or the trouble with the Power Supply System Backboard CPU card of the Shelf Did the above item 1 2 or 3 occur at the recorded time of the Error Log No Does the trouble occur frequently Yes Replace the Power Supply Unit No change in condition Replace the CPU card No change in condition Replace the Shelf End Note It is recommended to have curre
149. nnecting the AC power supply cable packaged separately 1 2 3 Turn on the power switch on the power unit of each expansion shelf zZ e First insert the AC power supply cable into the AC power supply cable connector on the back of the basic shelf as shown below Then insert the other end of the AC power supply cable into the AC outlet Turn on the Main Power Switch on the basic shelf The power indicator on the power unit will light Turn on the power switch on the power unit of basic shelf Each shelf may be powered down individually without powering down the entire system Installation Manual 165 Installation 2 10 2 CPU Rotary Switch Features LED 1 CPU failure LED 2 Battery power down RESET button Operation Switch 0 to 9 MODE System Switch 0 to 9 SYSTEM Operation Switch MODE 1 2 166 Switch Position Explanation Operation Mode 0 Starts up the system with current system programming data 1 On line 2 Reserved for future use Functions same as 0 3 4 Holds the current system programming data Off line 5 Assigns default values automatically 6 Special Operation Forced connection mode On line Functions same as 0 7 Special Operation 8 Examination on the finished product Installation Manual Installation Operation Switch MODE
150. nt copy of the program on disk to facilitate accurate and rapid recovery Installation Manual 287 Troubleshooting 4 Expansion shelf DC power down Error Code Possible cause of the malfunction Countermeasures Note 288 1102 Expansion Shelf 1 DC power down 1103 Expansion Shelf 2 DC power down 1 Power Switch of the Expansion Shelf n n 1 or 2 is turned off 2 Malfunction of Power Supply Unit of the Expansion Shelf or trouble with the Power Supply System Backboard CPU card of the shelf Did the above item 1 occur at the recorded time of the Error Log Is there a new error recorded in the Error Log when the RESET button is pressed Does the trouble occur frequently Replace the Power Supply Unit Replace the CPU card Pu Replace the Expansion Shelf No change in condition No change in condition It is recommended to have a current copy of the program on disk to facilitate accurate and rapid recovery Installation Manual Troubleshooting 5 Heat alarm Error Code 1104 Basic shelf heat alarm 1105 Expansion shelf 1 heat alarm 1106 Expansion shelf 2 heat alarm Possible cause of 1 The heat of the power supply of Basic shelf Expansion shelf 1 or the malfunction Expansion shelf 2 exceeds the limit Countermeasures Is CN17 A8pin on the Back Board 0 Check the CPU board Isn t CN8 on the Power unit dis Confirm that 8 11 13 PIN of IC40 conn
151. o 14 Slot number Possible cause of 1 Defective FIFO First In First Out trouble with a card the malfunction 7 Input Output trouble CPU card Shelf Countermeasures Check the status of the associated card ok Faulty Enter card test command from the maintenance terminal OK Faulty Replace the faulty LPR card Enter card test command from the maintenance terminal Faulty Replace the CPU card Enter card test command from the maintenance terminal OK Faulty Replace the Shelf Enter INS In Service command from the maintenance terminal Note It is recommended to have a current copy of the program on disk to facilitate accurate and rapid recovery 296 Installation Manual Troubleshooting 13 LPR ROM failure Error Code 1301 xyy LPR ROM failure x 1 to 3 Shelf number yy 01 to 14 Slot number Possible cause of 1 LPR ROM failure the malfunction Countermeasures Replace the ROM of faulty LPR card End Note None Installation Manual 297 Troubleshooting 14 LPR RAM failure Error Code 1302 xyy LPR RAM failure x 1 to 3 Shelf number yy 01 to 14 Slot number Possible cause of 1 LPR RAM failure the malfunction Countermeasures Replace the faulty LPR card End Note None 298 Installation Manual Troubleshooting 15 Card disconnect Error Code 1303 xyy Card disconnect x 1 to 3 Shelf number yy 01 to 14 Slot number
152. o 2 DI 5 SLT WHT 10 D2 31 RED BLU 11 PI 6 BLU RED 12 P2 32 RED ORN 13 T 7 ORN RED 14 R 33 RED GRN 15 No 3 DI 8 GRN RED 16 D2 34 RED BRN 17 PI 9 BRN RED 18 P2 35 RED SLT 19 T 10 SLT RED 20 R 36 BLK BLU 21 No 4 D1 11 BLU BLK 22 D2 37 BLK ORN 23 P1 12 ORN BLK 24 P2 38 BLK GRN 25 T 13 GRN BLK 26 R 39 BLK BRN 27 No 5 D1 14 BRN BLK 28 D2 40 BLK SLT 29 PI 15 SLT BLK 30 P2 41 YEL BLU 31 T 16 BLU YEL 32 R 42 YEL ORN 33 No 6 D1 17 ORN YEL 34 D2 43 YEL GRN 35 PI 18 GRN YEL 36 P2 Installation Manual 105 Installation Between Clip Terminal and extensions HLC PLC DHLC SLC SLC M Conn Pin Cable Color Clip No Extension Line 44 YEL BRN 37 T 19 BRN YEL 38 R 45 YEL SLT 39 No 7 D1 20 SLT YEL 40 D2 46 VIO BLU 41 Pl 21 BLU VIO 42 P2 47 VIO ORN 43 T 22 ORN VIO 44 R 48 VIO GRN 45 No 8 DI 23 GRN VIO 46 D2 49 VIO BRN 47 Pl 24 BRN VIO 48 P2 50 VIO SLT 49 25 SLT VIO 50 ee Station wiring 3 pair twisted cabling 50 Pin Connector Block Terminal 17 Green pa gt Red RE z 27 p z Black 4 Yellow d 5 E XEM E White 6 Blue N o lal la lol n 2 ESLC Card Between Clip Terminal and the system ESLC Conn Pin Cable Color Clip No Number of Dot Extension Line 26 ORN RED 1 1 E T No 1 1 ORN BLK 2 1 R
153. of empty data State Illegal data Reception of illegal data Available for T1 card only Checksum error Error of checksum data between PRI23 card and the system Reset PRI23 card reset 268 Installation Manual Utility Description Item Description Forced card reset Echo back error 1300 LPR memory checksum error 1306 LPR Runaway 1307 Card start up error 1308 1312 Available for T1 card only LED indication ON OFF Flash None Status of LED indicator on the T1 PRI23 card Port status Current status of the port Signaling Bit Status of signaling bit Available for T1 card only Notes Ifthe port type of PRI23 card is assigned to EXT by System Programming the detailed information cannot be displayed on this screen e Signaling Bit is displayed only when the LPR software version of the card is Y311D or later Installation Manual 269 Utility 4 8 Log File 4 8 1 Log File Used to make a Log File text format automatically Operation 1 Point to Utility in the Main Menu and click The Utility drop down menu is displayed 2 Click Log File Log File menu is displayed TD500 Maintenance Console Capture VIEW UGE TNE 3 Click Capture On Log File screen is displayed You can select the Log File type Error Log or Traffic The system will save Error Log or Traffic data depending on
154. on Manual Installation 2 When the holes are placed properly fix them with the three screws immediately to prevent the expansion shelf 2 from falling down 75 Installation Manual Installation Removing Parts on the Top Cover and Back Cover 1 Remove the part which is located on the back side of the top cover This operation is required for ventilation of the cooling fan in the expansion shelf 2 Remove the plastic cover on the back cover of the Expansion Shelf 2 This operation is required for ventilation of the cooling fan in the expansion shelf Do not remove the plastic cover of the Expansion Shelf 1 Note Remove these parts before stacking the Expansion Shelf 1 and 2 76 Installation Manual Installation Installation of Top Cover 1 To connect the top cover place the holes of the top cover exactly on the holes of the expansion shelf 2 2 When the holes are placed properly fix them with the four screws immediately to prevent the top cover from falling down Top cover 77 Installation Manual Installation Cable Connections lt LED Cable Flat Cable gt 1 Plug the LED cable on the top cover into the LED cable connector on the expansion shelf 2 2 Plug the flat cable on the expansion shelf 2 into the flat cable connector on the basic shelf Flat cable connector 78 Installation Manual Installa
155. on and CO made by the extensions Complete Calls The number of completed outgoing calls both extension and CO completed The ratio of Complete Calls to Outgoing Calls Handle Calls The number of calls transferred by the Operators CCS One hundred call seconds or one hundred seconds of telephone conversation One hour telephone traffic is equal to 36 CCS Installation Manual 245 Utility 4 3 5 UCD Uniform Call Distribution Displays information on call activities of extensions in a UCD group in the Extension Group on each UCD group basis all UCD groups Traffic Information UCD 001 Start Time 12 00AM 1 00AM 2 00AM 3 00AM 4 00AM 5 00AM Date J N 02 JAN 02 JAN 02 JAN 02 JAN 02 JAN 02 Incoming Calls 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Start Time 7 00AM 8 00AM 9 00AM 10 00AM 11 00AM Date J M 02 JAN 02 JAN 02 JAN 02 JAN 02 JAN 02 Incoming Calls 0 1 0 0 0 0 0 0 0 0 0 0 0 1 start Time H 4 00PM 5 00PM Date Incoming Calls gt anoermrarad Description Item Description Group No 1 128 Specifies a desired UCD group All Specifies all UCD groups at once Start Time The Start Time of Traffic Measurement Date The date of Traffic Measurement Incoming Calls The number of calls both extension and CO coming in on the extensions Answer Calls The number of calls
156. one failure PB tone detector is not functioning properly TSWI failure TSWI is abnormal TSW2 failure TSW2 is abnormal TSW3 failure TSW3 is abnormal TSW4 failure TSWA is abnormal TSWS failure TSWS is abnormal TSW6 failure TSW6 is abnormal Installation Manual 235 Utility TSW Test TSW Test Error Indication Table Error Message Description TSW7 failure TSW7 is abnormal TSWS failure TSWS is abnormal TSW9 failure TSW9 is abnormal DPADI failure DPADI is abnormal DPAD2 failure DPAD2 is abnormal DPAD3 failure DPAD3 is abnormal DPADA failure DPADA is abnormal Conference Trunk 1 failure Conference Trunk 1 is not functioning properly Conference Trunk 2 failure Conference Trunk 2 is not functioning properly Conference Trunk 3 failure Conference Trunk 3 is not functioning properly Conference Trunk 4 failure Conference Trunk 4 is not functioning properly Conference Trunk 5 failure Conference Trunk 5 is not functioning properly Conference Trunk 6 failure Conference Trunk 6 is not functioning properly Conference Trunk 7 failure Conference Trunk 7 is not functioning properly Conference Trunk 8 failure Conference Trunk 8 is not functioning properly 236 Installation Manual Utility TSW Test Expansion CONF Card Test Operation Continued from step 4 of TSW Test Operation General a Point to Expans
157. onsole Guide 3 2 Structure of the Maintenance Console 3 2 1 Structure of the Maintenance Console File Open Connection 4 Connect L Disconnect Programming Close Save Save as Upload to PBX Download from PBX Convert System Data Report Exit Local Remote Installation Manual 1 Configuration 1 1 Slot Assignment 1 2 Trunk Port Assignment 1 3 Extension Port Assignment 1 4 VPS DPT Port Assignment 1 5 TI Port Assignment 1 7 DISA Port Assignment 1 8 BRI Port Assignment 1 9 PRI Port Assignment 2 System 2 1 Tenant 2 2 Numbering Plan 2 3 Class of Service 2 4 System Timer 2 5 Local Hunt Sequence 2 6 Trunk to Trunk Restriction 2 7 System Option 2 9 PRI Originating Control 3 Group 3 1 Trunk Group 3 2 Extension Group 3 3 Paging Group 4 Line I 3 4 Incoming Group 3 5 OGM Group 4 Trunk Line 4 2 Extension Line 4 3 DSS Console 4 4 Doorphone 4 5 External Paging 4 6 ISDN Extension Line 185 Maintenance Console Guide 5 Features 5 1 System Speed Dialing 5 2 Phantom Extension 5 3 Emergency Dial Code 5 4
158. or Batch mode Interactive programming can be done either at On site or by Remote Interactive programming mode Two way communications between the KX TD500 and a PC are taking place in real time This provides the PC user with direct immediate responses from the KX TD500 system Batch Processing mode Non interactive In batch processing all the data to be input is collected together before being processed together as a batch data Batch programming can be done by PC alone No connection with the KX TD500 System is required The KX TD500 System receives a batch transmission upload and has no need to respond to it 196 Installation Manual Maintenance Console Guide 3 5 2 Interactive Programming On site Operation 1 Point to Connection in the Main Menu and click The Connection drop down menu is displayed 2 Click Local in the drop down menu Local Connect screen is displayed Local Connect Pot co H NLCode Baud Rate ssoobes Password Cancel Help 3 Enter the appropriate communication parameters and the System Programming password 4 Click OK Communication between the KX TD500 and a PC begins 5 Point to Programming in the Main Menu and click The Programming drop down menu is displayed 6 Click Interactive in the drop down menu Communication between the KX TD500 and a PC begins Installation Manual 197 Maintenance Console Guide
159. or Log The Error Log drop down menu is displayed Error Log 3 Click Major Error Log MJ Major screen is displayed 256 Installation Manual Utility 4 Click DETAIL Log Detail screen is displayed I Log Detail No 00 Notes 5 Click The message There is no detailed data is displayed if there is no Detailed Log information The following Error Messages have the detailed Log information 1000 Hard WDT overflow 1001 Illegal interrupt 1002 Soft WDT overflow Save in step 2 if necessary Error Log Save dialog box is displayed i ErrorLoe Save Installation Manual 257 Utility 6 Click Save As dialog box is displayed sf Jaaa FEC Save as type Text Files txt Cancel 2 7 Enter the desired file name and click OK e After Executing is displayed the file is saved as a text file 258 Installation Manual Utility 4 5 3 Error Message Tables Error Log Major Error Code Error Message Cause 1000 Hard WDT overflow Overflow of the watchdog timer occurs for the following reasons a External circumstances such as induction noise b Hardware is defective 1001 Illegal interrupt The CPR software is terminated by executing illegal instruction 1002 Soft WDT overflow The CPR software is terminated by executing in
160. ower failure transfer by ports 1 to 8 When a power failure occurs SLT Tip Ring are led by a PFT relay but SLT PFT modular and LCOT GCOT ELCOT modular should be connected to each other in advance ESLC Card KX TD50175 Operation 1 The LED indicator on the ESLC card lights when the system reset or ESLC local reset occurs LCOT Card KX T96180 Functions Loop Start Central Office Trunk card 8 CO Lines card 1 Loop start CO interface CPC detection 1 DTMF generator With loop start you seize a line by bridging through a resistance between the tip and ring both wires of your telephone line 2 Power Failure Transfer PFT by each port Tip Ring of CO are connected to a CO interface circuit and directly to LCOT PFT modular When power failure occurs CO Tip Ring leads are directly connected to SLT Tip Ring leads but LCOT PFT modular and SLT PFT modular should be connected to each other in advance 3 Diagnostic Transfer DT by each port A diagnostic relay is placed in Tip Ring of each port During diagnostic test only one diagnostic relay in an LCOT of a system is activated LCOT Card KX T96180 Operation The LED indicator on the LCOT card lights when the system reset or LCOT local reset occurs Installation Manual 45 System Outline 46 GCOT Card KX T96181 Functions Ground Start Central Office Trunk card 8 CO Lines card 1 Ground start CO interface CPC detection 1 DTMF generator A way of signaling on sub
161. power supply cable connector AC OUT 2 Power supply cable Top cover Expansion shelf Basic shelf Base shelf 72 Installation Manual Installation 2 2 4 Expansion to 3 Shelf System The KX TD500 System can be expanded to 3 Shelf System by installing the Expansion Shelf 2 on the 2 Shelf System Up to 512 lines including Extensions and CO lines can be equipped with 3 Shelf System z fa Before stacking the Expansion Shelf 2 on the 2 Shelf System remove the front panel and side panels from Expansion Shelf 2 following the procedures described in Section 2 2 3 Expansion to 2 Shelf System If a part of the top cover is not removed it is necessary to remove the part of the top cover just like the 2 Shelf System Please refer to Removing a Part of the Top Cover in Section 2 2 3 Expansion to 2 Shelf System The figure below shows a 3 Shelf System composed of a basic shelf and two expansion shelves Installation Manual 73 Installation Stacking on the 2 Shelf System 1 To connect the expansion shelf 2 with 2 Shelf System place the holes of the expansion shelf 2 exactly on the holes of the expansion shelf 1 Note Remove the plastic cover on the back cover of the Expansion Shelf 2 Please refer to Removing Parts on the Top Cover and Back Cover in Section 2 2 4 Expansion to 3 Shelf System Expansion shelf 2 Expansion shelf 1 74 Installati
162. pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely Installation Manual Telephone Company and F C C Requirements and Responsibilities to cause harmful interference in which case the user will be required to correct the interference at his own expense Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate this device Installation Manual 13 Table of Contents Table of Contents 14 1 System Outline LI Systemi Highlights cisccscsicsssesccsscssnceseensesentococssconscsdutessseseveovsecssocsseconedssescssevessonseseuscsese 20 Lisl System Iehliehts 1 dase dine ai cet eie 20 13 System Construction vvisciscscsccotsesesctsssesssescsssecsescsessansdeceseseacvencesetsocsscecevesensioosasvondesnsee 22 12 7 B asic Systetta iere e d aate eee tees 22 1 2 2 System Expansion eR piace 23 1 2 3 System Capacity etc ceni eene ehe ueteres cerei tere p UD dre dtc 25 1 3 System Connection Diagram eese eee ee
163. rce Cards Direct Inward System Access DISA Card KX T96191 This card interfaces 4 central office trunks arranged for Direct Inward System Access DISA and the TDM bus Automatic Gain Control AGC Card KX T96193 This card is used to maintain volume of CO to CO communication An electronic circuit which compares the level of an incoming signal with a previously defined standard and automatically amplifies or attenuates that signal so it arrives at its destination at the correct level Remote Circuit RMT Card KX T96196 This card is necessary for accessing the system from a remote location This card supports baud rate at 1 200 bps Enhanced Remote Circuit ERMT Card KX TD50197 This card is necessary for accessing the system from a remote location This card supports the V 34 modem standard of ITU T recommendation This card supports data transmission rate at 33 600 bps Installation Manual 35 System Outline 1 4 4 Other Cards Off Hook Call Announcement OHCA Card KX T96136 This card is for Off Hook Call Announcement feature and is installed on the HLC or PLC card Doorphone Circuit DPH Card KX T96161 This card interfaces 4 doorphones and the TDM bus Up to 4 doorphones per DPH card can be connected to the system Caller ID Card KX TD193 This card supports the Caller ID service provided by Central Office and is installed on the ELCOT card Caller ID allows the extension user to see the
164. result is displayed Example When a T1 card is installed in the Slot No 105 Loop Back Test Card 105 Tl Mode Result OK Details Speech Channel of Internal mode is OK cose Installation Manual 223 Utility Card Port Test Loop Back Test Description Item Display Input Value Description Card Card No Type The card number and the type of the target card to be diagnosed The card specified in Card Information screen is displayed automatically Mode Internal Used to specify Internal Loop Back or External External Loop Back T1 PRI23 card only Result OK The results of diagnosis NG Details See Error Indication The details of an error Table Displayed only when Result is NG no good Card Port Test Loop Back Test Error Indication Table Error Message Description Card Applied Speech path Speech path is abnormal TI failure Control signal Control signal path is abnormal TI path failure Loop Back Test Speech path is abnormal BRI PRI23 failure ISDN interface ISDN interface LSI is not functioning properly BRI PRI23 LSI failure e Execute the Loop Back Test External in one of the following ways Set the DIP Switch on the T1 card to TEST position Execute Loop Back Test between KX TD500 and CSU Execute Loop Back Test between KX TD500 and T1 PRI carrier 224 Installation Manual
165. ribes the information necessary for testing monitoring and maintaining the KX TD500 System using the Maintenance Console software for a PC Section 5 Troubleshooting Provides information for system and telephone troubleshooting About the Other Manuals zZ ES e Along with this Installation Manual the following manuals are available Features Guide Describes every basic optional and programmable features of the KX TD500 System in alphabetical order User Manual Designed for users of Digital Super Hybrid System KX TD500 The focus is Digital Proprietary Telephones DPTs Digital DSS Consoles Single Line Telephones SLTs and their features Programming Guide Provides step by step instruction for performing System Programming using the Maintenance Console software for a PC Throughout this manual the term he or she his or her may be used In order to improve readability rather than continually use he she we have only used one of these terms The term he or she should be taken as being interchangeable Installation Manual Telephone Company and F C C Requirements and Responsibilities Telephone Company and F C C Requirements and Responsibilities Telephone Company and F C C Requirements and Responsibility 1 Notification to the Telephone Company Customers before connecting terminal equipment to the telephone network shall upon request of the Telephone Company inform the Telephone Company of th
166. s A wire and B wire However please be sure to use 2 conductor wiring cord for connection Make sure to connect the frame of the KX TD500 System to the earth ground properly to protect the unit Installation Manual 127 Installation 2 5 4 Digital Trunk Card KX T96187 Short Jumper Setting Before installing the T1 digital trunk card into the KX TD500 system make sure that the short jumper SWS5 is set to the TD500 side Otherwise the digital trunk card will not work with the KX TD500 system Jumper Position Explanation T336 Mode for KX T336 TD500 Mode for KX TD500 default P 96187 jw o e o Make sure that the jumper switch is connected as above nsert this card into a free slot 1 5 or 9 Otherwise this card will not function One 1 Digital Trunk card occupies two slots If you assign a T1 Digital Trunk card to FSO1 FS02 is not available for other cards Amaximum of eight KX T96187 cards can be installed in the system Digital Trunk card must be installed behind an FCC registered and UL or CSA NRTL listed CSU 128 Installation Manual Installation KX T96187 T 1 is marked Connecting the Central Office Line Insert the RJ 48C plug of the telephone line cord 4 conductor wiring into the RJ 48C jack T1 port on the KX T96187 22AWG Under 10 m 33 feet 24AWG Under 10 m
167. s are available for the OHCA function with one OHCA card Please see Page 149 The OHCA function for APT is only provided with the following APT KX T7130 Installation Manual 147 Installation 148 Wiring Table Conn Pin Cable Color Clip No Extension OHCA Extension 26 WHT BLU 1 T 1 BLU WHT 2 R 27 WHT ORN 3 No 1 DI 2 ORN WHT 4 D2 28 WHT GRN 5 PI 3 GRN WHT 6 P2 NO 1 29 WHT BRN 7 T 4 BRN WHT 8 R 30 WHT SLT 9 No 2 DI 5 SLI WHT 10 D2 31 RED BLU 11 Pl 6 BLU RED 12 P2 32 RED ORN 13 T 7 ORN RED 14 R 33 RED GRN 15 No 3 DI 8 GRN RED 16 D2 34 RED BRN 17 Pl 9 BRN RED 18 P2 NO 2 35 RED SLT 19 T 10 SLT RED 20 R 36 BLK BLU 21 No 4 DI 11 BLU BLK 22 D2 37 BLK ORN 23 P1 12 ORN BLK 24 P2 38 BLK GRN 25 T 13 GRN BLK 26 R 39 BLK BRN 27 No 5 DI 14 BRN BLK 28 D2 40 BLK SLT 29 PI 15 SLT BLK 30 P2 NO 3 41 YEL BLU 31 T 16 BLU YEL 32 R 42 YEL ORN 33 No 6 DI 17 ORN YEL 34 D2 43 YEL GRN 35 PI 18 GRN YEL 36 P2 Installation Manual Installation Conn Pin Cable Color Clip No Extension OHCA Extension 44 YEL BRN 37 T 19 BRN YEL 38 R 45 YEL SLT 39 No 7 D1 20 SLT YEL 40 D2 46 VIO BLU 41 PI 21 BLU VIO 42 P2 NO 4 47 VIO ORN 43 T 22 ORN VIO 44 R 48 VIO GRN 45 No 8 D1 23 GRN VIO 46 D2 49 VIO BRN 47 Pl 24 BRN VIO 48 P2 50 VIO SLT 49 Not used 25 SLT VIO 50 Connection of the Analog Proprietary Telephone
168. s in 1 hour segments past 24 hours in 30 min segments past 24 hours in 10 min segments past 2 weeks in 1 day segments Counter of Digital Out of SYNC 1318 Digital trunk out of sync Trunk Error Logs PER logged in Minor RAI 1319 Digital trunk RAI signal reception Error Log AIS 1320 Digital trunk AIS signal reception Frame Failure 1323 Digital trunk frame failure Multi Frame Failure 1324 Digital trunk multi frame failure Error Rate Over 1325 Digital trunk error rate over DSP Link Failure 1328 DSP 1 link failure Counter of minor communication error ANSI T1 403 1999 CRC CRC error SF Severely error frame Available for PRI23 card only FE Frame synchronization bit error LV Line code violation SL Controlled Slip Notes Ifthe port type of PRI23 card is assigned to EXT by System Programming the detailed information cannot be displayed on this screen Counter of minor communication error is displayed only when the LPR software version of the corresponding cards is the following T1 card Y311D or later PRI23 card Q361AB or later 265 Installation Manual Utility 4 7 Digital Trunk Details 4 7 1 Digital Trunk Details Displays detailed information on the digital trunk T1 PRI23 Operation 1 Point to Utility in the Main Menu and click The Utility drop down menu is displayed 2 Point to Digital Trunk Deta
169. s not installed in the system the message There is no digital trunk card is displayed E TD500 Maintenance Console File Connection Programming Utility Help Diagnosis Traffic Information System Status Error Log Digital Trunk Error Digital Trunk Details Log File 3 Click the small triangle on the Slot and Display form and choose each submenu Installation Manual 263 Utility 4 Click Execute Digital Trunk Error information of the specified submenu is displayed If you click Log Clear the log information of all cards is cleared Slot x Display form feast 24 hours in 10min segments x Counter of Digital Trunk Error Logs logged in Minor Error Log Counter of minor communication error 02 01 01 01 50AM 101 PRI 105 1 109 1 02 01 01 02 00AM 101 105 1 109 1 of EA pes Fare e LV SL wate 1323 ESE 5 Click Save e Save As dialog box is displayed Save in a V m z amp Al e ea E Save as type Text Files tat rl Cancel p 6 Enter the desired file name and click OK e After Executing is displayed the file is saved as a text file 264 Installation Manual Utility Description Item Description Slot Blank default All Card No Type The T1 PRI23 card installed in the system is displayed automatically Display form past 24 hour
170. scriber trunks in which one side of the two wire trunk typically the Ring conductor of the Tip and Ring is momentarily grounded to get dial tone 2 Power Failure Transfer PFT by each port Tip Ring of CO are connected to a CO interface circuit and directly to GCOT PFT modular When power failure occurs CO Tip Ring leads are directly connected to SLT Tip Ring leads but GCOT PFT modular and SLT PFT modular should be connected each other with connection cords in advance 3 Diagnostic Transfer DT by each port A diagnostic relay is placed in Tip Ring of each port During diagnostic test only one diagnostic relay in a GCOT of a system is activated GCOT Card KX T96181 Operation The LED indicator on the GCOT card lights when the system reset or GCOT local reset occurs DID Card KX T96182 Functions Direct Inward Dialing card Wink start immediate start DID interface 4 circuits card 45 V used in circuits is originated from DC DC converter on DID card The DID card will receive pulse signals only DID Card KX T96182 Operation The LED indicator on the DID card lights when the system reset or DID local reset occurs T1 Digital Trunk Card KX T96187 Functions T1 interface 1 circuit card T1 is a digital transmission link with a capacity of 1 544 Mbps T1 can carry 24 voice conversations Frame Format D4 ESF Line Coding AMI B8ZS Channel Type LCO GCO DID OPX TIE E amp M Signaling Pulse DTMF DTMF 24
171. stablished ON Flashing In on line start up mode ON ON On line mode is established ON OFF Installation Manual 171 Installation 2 10 5 CPU Jumper Switch Setting Jumper Switch YMS O Z N W A N When installing the KX TD500 System in the United States CPU Jumper Switch should be set as follows NO 1 2 3 4 5 6 7 8 ON OFF ON OFF OFF OFF OFF OFF OFF ON 172 Installation Manual Installation 2 11 Lightning Protectors 2 11 1 Lightning Protectors Overview A lightning protector is a device to be installed on a CO line to prevent a dangerous surge from entering the building and damaging equipment A dangerous surge can occur if a telephone line comes in contact with a power line Trouble due to lightning surges has been showing a steady increase with the development of electronic equipment In many countries there are regulations requiring the installation of a lightning protector A lightning strike to a telephone cable which is 10 m 33 feet above ground can be as high as 200 000 volts This system should be installed with lightning protectors In addition grounding connection to earth ground is very important for the protection of the system Recommended lightning protectors KX A207 TELESPIKE BLOK MODEL TSB TRIPPE MFG CO SPIKE BLOK MODEL SK6 0 TRIPPE MFG CO Super MAX PANAMAX 1 ITW LINK
172. stem proceed to Section 2 2 4 Expansion to 3 Shelf System Installation Manual 69 Installation Removing a Part of the Top Cover 1 Remove the part which is located on the back side of the top cover This operation is required for ventilation of the cooling fan in the expansion shelf Note This part should be removed before stacking the expansion shelf 2 and expansion shelf 3 on the basic shelf 70 Installation Manual Installation Installation of Top Cover 1 To connect the top cover place the holes of the top cover exactly on the holes of the expansion shelf Top cover Expansion shelf Note Before installing the top cover remove a screw as shown in the illustration above Otherwise the top cover cannot be installed properly This screw is necessary for installing an expansion shelf 2 When the holes are placed properly fix them with the four screws immediately to prevent the top cover from falling down Screws CS Screws Installation Manual 71 Installation Cable Connections LED Cable Flat Cable 1 Plug the LED cable on the top cover into the LED cable connector on the expansion shelf 2 Plug the flat cable on the expansion shelf into the flat cable connector on the basic shelf LED cable connector Flat cable connector Cable Connections Power Supply Cable 1 Plug the power supply cable into the
173. stomer regarding the System Password a Please maintain the secrecy of the password Because a person who knows the password can easily take over the control of any PBX system in the market and he may proceed to commit toll fraud b Please select the dealer whom you can trust for the installation and maintenance Please change the password periodically d We strongly recommend that you set the system password to 7 digits for maximum protection against hackers 192 Installation Manual Maintenance Console Guide Warning to the Dealer regarding the System Password a Please thoroughly inform the importance of the password and the dangers involved to the customer b Please maintain the secrecy of the password Because a person who knows the password can easily take over the control of any PBX system in the market and he may proceed to commit toll fraud c Please change the password periodically d We strongly recommend that you set the system password to 7 digits for maximum protection against hackers e You have to take the following measures to find the system password when you forget the password Therefore please never forget the password Ifyou have the backup system data you can find the password by loading the backup system data to your PC and check the Password with programming screen Ifyou don t have the backup system data you have to program again or contact your Panasonic dealers Insta
174. sures Confirm that the setting of Frame Sequence and Line Coding are matched with that of the leased lines If not change the setting of your KX TD500 and CSU Then check the clock mode Check the cabling between T1 PRI23 and CSU and CSU and NIU If not properly cabled change the cabling NG Execute Loop Back Test Internal Test Results NG Test Results OK Replace the T1 PRI23 card with a new one Execute Loop Back Test External between KX TD500 and CSU OK NG Check the CSU If not good replace it with a new one Try Loop Back Test again OK Ask the T1 PRI23 carrier to check the line conditions Or check the equipment in other switching system which your T1 PRI23 lines are connected with End Note Another T1 PRI23 card with next priority will work as a master card if more than two T1 PRI23 cards are registered to the system by PC programming TSW card configuration beforehand Otherwise the system will synchronize with the system internal clock 310 Installation Manual Troubleshooting 27 Digital trunk failure error rate over Error Code 1325 xyy Digital trunk error rate over x 1 to 3 Shelf number yy 01 to 14 Slot number Possible cause of 1 The PBX exceeded the number of multiframe errors per second the malfunction which the PBX required to recognize the remote alarm Countermeasures Confirm that the setting of Frame Sequence and Line Coding are m
175. t stops Installation Manual 241 Utility 5 Click View e Traffic Information screen is displayed Traffic Information Title Bar 01 Station Ex Start Time 12 00AM 1 00AM 2 00AM 3 00AM 4 00AM 5 00AM Date JAN 02 JAN 02 JAN 02 JAN 02 JAN 02 JAN 02 Incoming Calls 0 0 0 8 1 0 Answer Calls 0 0 0 8 1 0 answered 0 0 100 100 0 Outgoing Calls 0 0 0 6 1 0 Complete Calls 0 0 0 6 1 0 completed 0 100 100 0 CCS 0 0 0 3 0 0 Start Time 6 00AM 7 00AM 8 00AM 9 00AM 10 00AM 11 00AM Date JAN 02 JAN 02 JAN 02 JAN 02 JAN 02 JAN 02 Incoming Calls 3 3 0 0 0 3 Answer Calls 3 3 0 0 0 0 answered 100 100 0 0 0 0 Outgoing Calls 2 0 0 0 5 Complete Calls 2 2 0 0 0 3 0 0 0 0 n n n 1 6 Click the small triangle on the title bar and choose one of the seven submenus 7 Click Execute Traffic information of the specified submenu is displayed Please refer to Section 4 3 2 Station through Section 4 3 8 Incoming Group for information about each submenu 242 Installation Manual Utility 4 3 2 Station Displays information on call activities of all extensions in the system Traffic Information Station St
176. tains commands you can carry out on what you ve selected When you double click the TD500 icon using the left mouse button the Main Menu screen is displayed Along the top of the main menu screen you can find the titles of five menus in the menu bar Digital Super Hybrid System KX TD500 vam Installation Manual 187 Maintenance Console Guide Selecting what you want to work with Point to the desired menu title and click The corresponding drop down menu appears on the screen If you click a command in the drop down menu a dialog box appears Example TD500 Maintenance Console File Connection Programming Utility Help Interactive Mode 1 Configuration 2System 3 Group 4 Line 5 Features b b b b b nasonic igital Super Hybrid System KX TD500 v4m 6 Toll Restriction TARS 8 Private Network 9 DID Dial 10 Maintenance Interactive Mode On Line Submenu If you notice the small triangle at the right of the command there is a Submenu containing more choices Example TD500 Maintenance Console File Connection Programming Utility Help Interactive Mode 1 Gonfiguration 2 rin Panasonic 3 Group 3 1 Trunk Group 4 Line gt 3 2 Extension Group 5 Features gt 3 3 Pagine Group amp Toll Restriction 3 4 Incoming Group T ARS gt 3 5 OGM Group 8 Private
177. tallation Manual 175 Installation Installation of the KX A207 1 Secure the protector to a building with the enclosed mounting screws 2 Remove about 1 cm 13 32 inch of insulation from the end of the earth wire Insert the earth wire through the bottom of the protector base and secure it to the earth terminal 3 Remove about 1 5 cm 19 32 inch of insulation from the ends of the external and internal cables then pass the cables through the rubber packing 176 Installation Manual Installation 4 Fold the external and internal cables and connect them to the terminal screws using washers 5 Secure the external and internal cables and the earth wire to the building Then install the arrester and mount the cover on the protector zi Installation Manual 177 Installation 178 Installation Manual Maintenance Console Guide Section 3 Maintenance Console Guide Explains the structure of the Maintenance Console PC software and the basic information you need Installation Manual 179 Maintenance Console Guide 3 1 Installing PC Programming Software 3 1 1 System Requirements Software OS Microsoft Windows 95 Windows 98 Windows 2000 Windows XP Windows Me or Windows NT
178. te The date and time when the file was created Size The size of the file Version The ROM version of the file 204 Installation Manual Maintenance Console Guide 6 Click Convert e Data conversion begins During data conversion the message Converting is displayed at the bottom of the Convert dialog box When data conversion is finished Save As dialog box is displayed Save in vaMdata al e sal TD500V4M td5 File name 5 Save as type Data Files td5 Cancel 2 OK 7 Enter the desired file name and click The converted file will be saved Note Specify td5 as the filename extension Otherwise the file will not be identified by the system when uploading If filename extension of the file is not td5 it cannot be specified when uploading the file to PBX Installation Manual 205 Maintenance Console Guide 3 8 System Data Report 3 8 1 System Data Report System data of KX TD500 can be saved as a text file This is available in the batch processing mode only Operation 1 Download the system data of KX TD500 and save it as a file Notes e For details about download please refer to Section 3 6 2 Download from PBX to PC Ifyou are using the KX TD500V 1M system system data should be converted to KX TD500V2M system data beforehand After that KX TD500V2M system data should be converted to KX TD500V4M sys
179. tem data 2 Start up the KX TD500V4M 3 Point to File in the Main Menu and click The File drop down menu is displayed E TD500 Maintenance Console File Connection Programming Utility Help Open Glose Save Panasonic Save as Digital Super Hybrid System KX TD500 v4M Upicad ta PEK Downoad trom PER Garivert System Data Report Exit Un N S File TD500V4M Batch Mode 206 Installation Manual Maintenance Console Guide 4 Click System Data Report in the drop down menu e Save As dialog box is displayed f c Femme Pe 7 Save as Text Files txt _ Cancel 2 5 Enter the desired file name and click After Executing is displayed system data is saved as a text file Installation Manual 207 Maintenance Console Guide 208 Installation Manual Utility Section 4 Utility This section provides the information necessary for testing monitoring and maintaining the system using a Windows machine in interactive mode Installation Manual 209 Utility 4 1 Introduction 4 1 1 Introduction Utility software is designed to diagnose and fix problems and to output Traffic Measurement and Error Log information This section describes the information necessary for testing monitoring and maintaining the system using Windows machine in interactive format The modular
180. terface Card Resource KX T96191 DISA Direct Inward System Access Card Cards KX T96193 Automatic Gain Control Card KX T96196 RMT Remote Circuit Card KX TD50197 Enhanced Remote Circuit Card Other Cards KX T96136 OHCA Off Hook Call Announcement Card KX T96161 DPH Doorphone Circuit Card KX TD193 Caller ID Card KX TD50101 CPU Card Warning This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Installation Manual System Components Note The power supply voltage of the main unit may differ from the values described in this manual depending on the suffix of the model number please consult your dealer for detailed information System Components Table Model Description Analog KX T7020 APT with SP PHONE 12 CO Proprietary KX T7030 APT with SP PHONE I Line Display 12 CO KX T7050 APT with MONITOR 12 CO KX T7055 APT with MONITOR 3 CO KX T7130 APT with SP PHONE 1 Line Display 12 CO Digital KX T7220 DPT with SP PHONE 24 CO Proprietary KX T7230 DPT with SP PHONE 2 Line Display 24 CO DEPT KX T7235 DPT with SP PHONE 6 Line Display 12 CO KX T7250 DPT with MONITOR 6 CO KX T7420 DPT with SP PHONE 12 CO KX T7425 DPT with SP PHONE 24 CO KX T7431 DPT with SP PHONE 1 Line Display 12 CO KX T7433 DPT with SP PHONE
181. tility 4 3 4 Operator Displays information on call activities of operators in the Extension Group on a tenant basis all tenants Traffic Information Operator 12 00AM Operator 1 Start Time 1 00AM 2 00AM 3 00AM 4 00AM 5 00AM Date 02 02 JAN 02 JAN 02 02 JAN 02 Incoming Calls 0 0 0 2 0 0 Answer Calls 0 0 0 2 0 0 answered 0 0 0 100 0 0 Outgoing Calls 0 0 0 0 0 0 Complete Calls 0 0 0 0 0 0 5 completed 0 0 0 0 0 0 Handle Calls 0 0 0 0 0 0 CCS 0 0 0 0 0 0 Start Time 6 00AM 7 00AM 8 00AM 9 00AM 10 00AM 11 00AM Date J M 02 JAN 02 JAN 02 JAN 02 JAN 02 JAN 02 Incoming Calls 0 0 0 0 0 0 Answer Calls 0 0 answered 0 0 0 0 0 0 Outgoing Calls 0 0 0 0 0 0 Complete Calls 0 0 0 0 0 0 comnlatad anna n n n n n n zl Description Item Description Tenant No 1 8 Specifies a desired tenant All Specifies all tenants at once Start Time The Start Time of Traffic Measurement Date The date of Traffic Measurement Incoming Calls The number of calls both extension and CO coming in on the extensions Answer Calls The number of calls both extension and CO answered by the extensions 96 answered The ratio of Answer Calls to Incoming Calls Outgoing Calls The number of calls both extensi
182. tility 5 Click the Card button of the target card e Card Port Test Menu screen is displayed This menu shows the test items for each card that you selected in the Card Information screen The card number and the type of the target card are displayed on the top of this screen Ifthe card you selected is in INS In Service status the message Status Error The card status is not OUS is displayed Card Port Test Menu Card 101 DLC Port Test Dit GRIES loop Back Nest Galleri Loon Back test CO Exiension Patt Nest PT Path Test Cancel Help Notes e From Card Port Test Menu screen you can select one of the following seven tests Card Test Port Test DTMF G R Test Loop Back Test Caller ID Loop Back Test CO Extension Path Test PT Path Test e Test items which apply to the card vary depending on the card type Dim displayed test items are not available for the selected card type Installation Manual 217 Utility Card Port Test Card Test Operation Continued from step 5 of Card Port Test Operation General a Point to Card Test in the Card Port Test Menu screen and click Card Test screen is displayed b Click Execute e After executing the test the test result is displayed Example When a DLC card is installed in the Slot No 101 Card 101 DLC Result OK Details
183. tion Cable Connections lt Power Supply Cable gt 1 Plug the power supply cable on the Expansion Shelf 2 into the power supply cable connector AC OUT 3 Power supply cable bu o gt o e o E N shelf 2 J shelf 1 NV V Basic shelf Base shelf 79 Installation Manual Installation 2 2 5 Ground Wiring 80 IMPORTANT Connect the frame of the KX TD500 system to earth 1 Loosen the screw 2 Insert a grounding wire user supplied 3 Tighten the screw 4 Connect the grounding wire to earth GROUND For grounding wire green and yellow insulation is required and the cross sectional area of the conductor must be more than 0 75 mm or 18 AWG Be sure to comply with applicable local regulations e g law guidelines Proper grounding connection to earth is very important to protect the KX TD500 system from the bad effects of external noise or to reduce the risk to the user of electrocution in the case of lightning strike The ground wire of the AC cable has an effect against the external noise and lightning strikes but it may not be enough to protect the KX TD500 system A permanent connection between earth and the ground terminal of the KX TD500 system must be made In most of the continental United States the ground provided by the Third wire ground at the commercial power outlet will be satisfactory However in a small per
184. tion Manual 57 Installation 2 1 2 Slot Construction Expansion shelf 2 PIFIF F F F F F F F F F F F F O S S S S8 S S S S S8 S S 5515 W 1 2 3 4 5 6 7 8 9 10 11 12 13 14 E R Expansion shelf 1 PIlFIF F F F F F F F F F F F F O S S S S S S S S S8 S8 S 5515 W 1 2 3 4 5 6 7 8 9 10 11 12 13 14 E R Basic shelf PIFIF F F F F F F F F F F B B O S S S S S S S S S8 S8 S 5515 W 1 2 3 4 5 6 7 8 9 1011 12 1 2 E R Basic shelf No Name Number 1 POWER for Power Unit 1 2 BSI Basic Slot 1 for CPU card 1 3 BS2 Basic Slot 2 for TSW card 1 4 FSI to 12 Free Slot 1 to 12 12 for optional service cards Expansion shelf 1 Expansion shelf 2 Name Number POWER for Power Unit 1 FS1 to FS14 Free Slot 14 for optional service cards 58 Installation Manual Installation 2 1 3 Guide Plate Ta FEEHEREEED L ECEECEEEE Guide Plate Front Side Upper Guide Rail ZA 2772 Rear Side Upper Latch LLLLLL LL Card Press e Lower Latch Card Latch Fig b Lower Guide Rail Fig c 1 Before installing the service cards remove the Guide Plate See Fig a from the upper front side of the basic shelf and expansion shelf 1 and 2 if provided by loosening the five screws 2 Install a ser
185. ty 10 90 no condensation Switchhook Flash Timing Range 204 1 000 milliseconds 40 Installation Manual System Outline Power Unit Functions 1 Power supply 5 9 V DC 15 V DC GND for a shelf 2 Power failure detection A circuit in power unit detects power failures of 5 9 V DC 15 V DC AC Voltage and 3 power alarm signals are sent to CPU card as DC alarm AC alarm and Heat alarm 3 Generation of bell signal 25 Hz 75 Vrms CPU KX TD50101 Card Functions 1 Call process and basic shelf main protocol Microprocessor 80386EX Time switch TSW control detection of system clock alarm basic shelf power down and expansion shelf power down alarm watchdog timer overflow 2 System switch interface There are Operation Switch MODE 10 modes 0 to 9 and System Switch SYSTEM 10 modes 0 to 9 on the CPU rotary switch 3 Terminal interface CPU card has two RS 232C terminal interfaces CPU KX TD50101 Card Operation 1 Operation Switch MODE and System Switch SYSTEM are set by turning with screwdriver 2 Reset switch is non lock push switch 3 LED for battery alarm lights when voltage of Lithium battery becomes too low less than 2 5 V 4 LED for watchdog lights when the software is running away TSW Card Functions 1 Time switch Capability of switching voice is 768ch x 768ch 2 Generation of call progress tones Call progress tones are dial tone busy tone reorder tone a
186. urs PLC Card KX T96172 Functions Proprietary Line Circuit card 8 APT extensions card 1 APT and DSS Console interface 8 circuits card Maximum loop resistance 40 ohms Power supply 1 30 V supplied through speech path and with current limitation circuit Power supply 2 15 V supplied through the data line Note DSS Consoles KX T7440 and KX T7441 can be connected to this card In this case however ANSWER and RELEASE buttons on the KX T7441 do not function 2 Interface for OHCA feature with APT KX T7130 When an APT with OHCA feature is connected to a port an OHCA piggyback card KX T96136 should be mounted on its interface circuit PLC Card KX T96172 Operation The LED indicator on the PLC card lights when the system reset or PLC local reset occurs 42 Installation Manual System Outline SLC Card KX T96174 Functions Single Line Telephone Circuit card 1 Standard SLT interface Maximum loop resistance 600 ohms including SLT Power supply 30 V with current limitation circuit 2 DTMF receivers dial pulse detector 2 Power Failure Transfer PFT by each port When a power failure occurs SLT Tip Ring are led by a PFT relay but SLT PFT modular and ELCOT LCOT GCOT modular should be connected to each other in advance 3 Diagnostic Transfer DT by each port Diagnostic relay is placed in Tip Ring of each port During diagnostic test only one diagnostic relay in the SLT of a system is acti
187. vated SLC Card KX T96174 Operation The LED indicator on the SLC card lights when system reset or SLC local reset occurs SLC M Card KX T96175 Functions Single Line Telephone Circuit with Message Waiting card 1 Same as SLC card 2 Same as SLC card 3 Same as SLC card 4 SLT with Message Waiting Lamp interface Power supply to Message Waiting Lamp 80 V DC when 1mA SLC M Card KX T96175 Operation Same as SLC card OPX Card KX T96185 Functions Off Premise Extension 4 OPX Lines card OPX Power Unit is necessary OPX Power Unit should be connected with OPX card and Single Line Telephones for OPX should be connected with OPX card Installation Manual 43 System Outline DHLC Card KX TD50170 Functions 1 Standard SLT interface Power supply 30 V with current limitation circuit 2 DTMF receivers dial pulse detector 2 Interface for APT DPT DSS Console and VPS DPT The interface for the APT DPT DSS Console and VPS DPT is similar to the DLC card 3 Interface for OHCA feature with APT KX T7130 The OHCA feature with APT KX T7130 is available without any optional cards 4 Interface for OHCA feature with DPTs KX T7235 KX T7436 The interface for OHCA feature with DPTs KX T7235 KX T7436 is similar to the DLC card 5 Interface for power failure transfer by each port when using SLT When a power failure occurs SLT Tip Ring are led by a PFT relay but SLT PFT modular and LCOT
188. ven submenus 43 2 Station e 43 3 Trunk Group 4 3 4 Operator e 43 5 UCD Uniform Call Distribution 4 3 6 OGM 437 AGC 4 3 8 Incoming Group If you select Traffic Information in the Utility drop down menu Traffic Measurement screen is displayed The current status of traffic measurement is displayed on the top of this screen There are Start Stop and View buttons which control measurement depending on under the condition of traffic measurement The details of each item are as follows Traffic Measurement Status Now Idling The system is not in the measurement mode at present Now measuring The system is in the measurement mode now Start Traffic Measurement Start button The traffic measurement begins This button is available only when the Traffic Measurement is idle Interrupt Traffic Measurement Stop button The traffic measurement stops This button is available only when the system is measuring the traffic View Traffic Data e View button Traffic Information screen is displayed 240 Installation Manual Utility Operation 1 Point to Utility in the Main Menu and click The Utility drop down menu is displayed 2 Click Traffic Information Traffic Measurement screen is displayed Traffic Measurement 3 Click Start The Traffic Measurement begins 4 Click Stop e The Traffic Measuremen
189. vice card with facing the components side to the right along with the upper and lower guide rails Press the upper and lower latch firmly until the upper latch is located inside of the shelf See Fig b and Fig c Please do not touch the components side of the service card 3 After installing the service cards attach the Guide Plate to the upper front side of the basic shelf and expansion shelf 1 and 2 if provided with five screws If service cards are not installed properly the Guide Plate will not be fixed To remove an optional service card from the shelf 1 Hold the upper part of the card with one hand 2 Pull the card toward you while pushing the lower latch upward with the other hand 3 Remove the card from the shelf when it is pulled out of the slot Installation Manual 59 Installation 2 1 4 Amphenol 57JE type Connector To connect Amphenol 57JE type screw attach type 50 pin connector to the Option Card follow the procedure below 1 The 50 pin connector jack on the Option Card has two hook pins Remove the upper hook pin taking out the screw 2 To attach the Amphenol 57JE type plug to the connector drive the Accessory Screw at the upper part and fasten the Accessory Wire Tie around the lower hook pin and the Amphenol 57JE type as shown below Accessory Screw 50 pin connector Amphenol 57JE type Accessory Wire Tie 50 pin connector Wire Tie When connecting
190. wer down 1317 xyy OPX bell power down x 1 to 3 Shelf number yy 01 to 14 Slot number Possible cause of 1 Power off of external OPX Unit or bell the malfunction 5 Defective OPX card Countermeasures Check the port status of the related OPX card No Faulty port Faulty port Check external OPX Power Unit Power Power cable Connector etc INS status Check the port status of the related OPX card No change in INS In Service status condition Replace the OPX card Power on the external OPX Power Unit and then enter INS In Service command from the main tenance terminal Note None 306 Installation Manual Troubleshooting 23 Digital trunk failure out of synchronization Error Code Possible cause of the malfunction Countermeasures Note Installation Manual 1318 xyy Digital trunk out of syne x 1 to 3 Shelf number yy 01 to 14 Slot number 1 T1 PRI23 card physical number xyy lost the synchronization with the clock time sent from the Central Office Confirm that the setting of Frame Sequence and Line Coding are matched with that of the leased lines If not change the setting of your KX TD500 and CSU Then check the clock mode Check the cabling between T1 PRI23 and CSU and CSU and NIU If not properly cabled change the cabling NG Execute Loop Back Test Internal Test Results NG Test Results OK Replace the
191. will light up Refer to the figure and the table below When the trouble is cleared the alarm LED indicator located on the top shelf goes off automatically LED Indicators on the Top Shelf LED indicators on the CPU card Q 1 Panasonic lt RUN OFFLINE ALARM co co co Installation Manual 279 Troubleshooting Location of LED indicators on card Alarm LED on the Top LED on the Card Possible contents Error Code Shelf ON CPU lt 1 gt Calendar 1110 1111 ON CPU lt 2 gt Backup Battery 1112 Link 1300 1306 1307 1308 D 1309 1311 1312 1333 Card Type 1310 ONTEER ROM 1301 RAM 1302 MODEM 1304 Clock 1100 DC Power Supply 1101 1102 1103 AC Power Supply 1200 1201 1202 ON Heat 1104 1105 1106 Fan 1107 1108 1109 SMDR Communication 1203 Card not installed 1303 None DISA 1313 1314 OPX 1316 1317 Link 1318 1319 1320 1323 1324 1325 1328 Port 1500 System 1501 1502 1503 1504 1505 1506 1507 1508 1509 280 Installation Manual Troubleshooting Alarm LED on Is it possible to read out the Error Log records Yes No Check the status of the following DOHCA CONF TSW e LPR SMDR Not Fault Is Error Log record printed out Yes No Is the Local Alarm reported Yes Infer the defective device through the User s report or the indication of the LED on the card Troubleshoot by consulting the

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