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1. 4 Accessories 4 1 Installing the label dispenser 1 Label dispenser 2 Screws set of 2 Note1 Remember to switch off the printer before installing the label dispenser Note 2 A label liner thickness of 0 006 mm 10 and a weight of 65 g m 6 are recommended Note3 The label dispenser will take labels up to a max width of 110 mm 1 Place the printer on a flat surface and open the printer cover 2 Remove the front cover Note You can use a coin or screwdriver to open the cover N um Pass the dispenser cable through the opening as shown in the illustration Fit the label dispenser in the recess provided Turn the printer upside down and take out the screws to open the cover Open the cover on the bottom of the printer to access the motherboard Tighten the screws to secure the label dispenser 20 8 Connect the cable to the motherboard 9 Close the cover and tighten the screws again 10 Place the printer the right way Up again 11 Open the dispenser by folding it out 12 Load the labels following the instructions in Section 2 1 21 13 Remove the first label and pass the label liner over the roller and the tear off plate N
2. EN 6100 3 3 2008 CFR 47 Part 15 CISPR 22 Class A ANSI C63 4 2009 IEC60950 1 2005 EN 60950 1 2006 A11 2009 A1 2010 A12 2011 GB4943 1 2011 GB9254 2008 GB17625 1 2003 CAUTION e Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Safety instructions Please read the following instructions carefully 1 Keep the equipment away from humidity Before you connect the equipment to the power outlet please check the voltage of the power Source Make sure the printer is off before plugging the power connector into the power jack It is recommended that you connect the printer to a surge protector to prevent possible transient overvoltage damage Be careful not to get liquid on the equipment to avoid electrical shock For safety and warranty reasons ONLY qualified service personnel should open the equipment Do not repair or adjust energized equipment under any circumstances T BARCODE PRINTER ern 0u uni an 4 1 1 BOX Content an aD 4 3 4 6 2 PRINTER SETUP name saaara saaana n aaan annnunnee 9 2 Loading thE 80010 Hl Beier Han 9 2 2 Installing the label roll holder uur422440044Hnnnnennnnnnnennnnnnnennnnnnnnnnnnnnnnnnnnnnnnnn nenn 11 2 3 Connecting the printer to the host computer u 2ssrsssnnsnennnnnnennnnnnnnnnnnnnnnannennnnnnnn 12 2 4 In
3. as the Documents file selected in the Music Pictures illustration on the right 3 Follow the instructions r Seagull Driver Wizard in the installation Welcome to the Seagull Driver Wizard wizard Q This wizard helps you install and remove printer drivers 4 Select Install printer What would you like to do drivers to start with D Upgrade printer drivers the driver installation Remove printer drivers 5 Specify your printer p y y p Seagull Driver Wizard model and continue facturer and model determine which printer driver to use with the installation er 0 Specify the model of your printer Printer Model 4 Citizen CL S300 Citizen CL S400DT Citizen CL S400DTC Citizen CL S400DTJ Citizen CL S400DTZ Citizen CL 5520 _ Citizen CL 5521 E Source C Seagull Br le L nen 13 start copying the driver files 6 Specify the port used P y P Seagull Driver Wizard to connect the printer Specify Port to the host computer A port is used to connect a printer to the computer Specify the port that you are using If you are connecting using TCP IP or another port type not listed below create a new port Port Type FILE Local Port E USBOO1 Virtual printer port for USB USBOO2 Virtual printer port for USB Microsoft Document Imaging Write
4. cloth dipped in alcohol The label stock does not move correctly and Check whether any label material is stuck to the there is no printed image on some parts of the thermal print head label Check for errors in the application software Check whether the starting position has been set incorrectly Check the power supply There is no printed image on part of the label gt Check the thermal print head for dust or other dirt Use the internal CZ SELFTEST command to check whether the thermal print head will carry out a complete print job Check the quality of the print medium The printed image is positioned incorrectly Check whether there is paper or dust covering the sensor Check whether the label liner is suitable Please contact your dealer Check the paper guide settings A label is missed out during printing Check the label height setting Check whether there is dust covering the sensor 26 The printed image is blurred Check the darkness setting Check the thermal print head for glue residue or other dirt The peeler is not functioning correctly Check whether there is dust on the label dispenser Check whether the label stock is positioned correctly Note If any problems occur that are not described here please contact your dealer 27 Appendix A Printer interfaces USB port Connector type Type B Function VBUS D De 28
5. CITIZEN TT Thermal Label amp Barcode Printer CL S300 User s MANUAL lege OS a FCC COMPLIANCE STATEMENT FOR AMERICAN USERS This equipment has been tested and found to comply with the limits for a CLASS A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at own expense EMS AND EMI COMPLIANCE STATEMENT FOR EUROPEAN USERS This equipment has been tested and passed with the requirements relating to electromagnetic compatibility based on the standards EN 55022 2010 CISPR 22 Class A EN 55024 2010 IEC 61000 4 Series EN 61000 3 2 2006 A1 2009 A2 2009 amp EN 61000 3 3 2008 The equipment also tested and passed in accordance with the European Standard EN55022 for the both Radiated and Conducted emissions limits CL S300 TO WHICH THIS DECLARATION RELATES IS IN CONFORMITY WITH THE FOLLOWING STANDARDS EN55022 2010 Class A EN55024 2010 IEC 61000 4 Series EN61000 3 2 2006 A1 2009 A2 2009
6. CITIZEN SYSTEMS AMERICA CORPORATION 363 Van Ness Way Suite 404 Torrance CA 90501 USA Tel 310 781 1460 Fax 310 781 9152 http www citizen systems com CITIZEN SYSTEMS EUROPE GmbH Mettinger Strasse 11 Park House 643 651 Staines Road D 73728 Esslingen Feltham Middlesex TW14 8PA Germany United Kingdom Tel 49 0 711 3906 400 Tel 44 0 20 8893 1900 Fax 49 0 711 3906 405 Fax 44 0 20 8893 0080 http www citizen europe com CITIZEN SYSTEMS JAPAN CO LTD 6 1 12 Tanashi cho Nishi Tokyo shi Tokyo 188 8511 Japan Tel 81 0 42 468 4608 Fax 81 0 42 468 4687 http www citizen systems co jp EAZI00E201 PMC 1303
7. he printer may not recognise the black marks because they are outside the sensor range When using label stock with black marks you should therefore observe the following restrictions A Label Guide Reverse side of Label stock T Sensor Box For 118 mm wide label stock the black marks should have the following positions and sizes e lt 10 05 mm high e B lt 1 95 mm high 6 0 lt 8 1 mm high 5 5 3 Troubleshooting Problem Solution The printer is switched on but the LEDs do not gt Check the power supply light up The LED lights up orange ERROR and Check whether is an error in the software settings or printing is interrupted the print commands Replace the print medium with a suitable medium Check whether there is a label jam Check whether the label stock is finished Check whether the print mechanism is closed the print head is not positioned correctly Check whether the print medium is covering the sensor The label stock passes through the printer but gt Please make sure that the label stock is loaded the no image is printed right way up and that it is suitable material Choose the correct printer driver Choose the correct label stock and a suitable printing mode The label stock jams during printing Clear the paper jam Remove any label material left on the thermal print head and clean the print head using a soft lint free
8. ish loading the labels 10 2 2 Installing the label roll holder 1 Pull the label roll holder out as far as it will go 2 Fold out the label supply hub as shown in the illustration 3 Now rotate the label roll holder to return the label supply hub to its original position Press down the label supply hub until it clicks into place A To load label stock with a 1 core the locking notch must be at the top of the label supply hub B To load label stock with a 1 5 core the locking notch must be at the bottom of the label supply hub Note The hub is also marked on both sides to indicate the core size as shown in the illustration 2 3 Connecting the printer to the host computer 1 Please make sure that the printer is switched off 2 Connect the power code to the printer then connect to the electrical outlet 3 Connect the printer with the host computer via the USB port 4 Switch on the printer The LED indicator should light up 2 4 Installing the driver 1 Insert the product CD inthe CD DVD drive of the host computer and GO 5 open the Windows Organize v Share with v Burn New folder Drivers folder on the 3 Favorites CD Desktop de Downloads Recent Places 2 Execute the file with Citizen 7 31 2 2 Libraries exe the same icon
9. ness 0 003 0 06 mm Min 0 008 0 20 mm Max Label roll diameter Max 5 127 mm Core diameter 1 1 5 25 4 mm 38 1 mm Software Label design software BarTender Driver Windows 2000 XP Vista 7 8 Windows Server 2003 2008 amp 2012 Interfaces USB Device Control Panel One Tri color LED Power Green Orange and Red Control key FEED Power Environment AC100 240V 1 6A Max 50 60Hz Operation temperature 41 F to 104 F 5 C to 40 C Storage temperature 4 F to 122 F 20 C to 50 C Operation 30 85 non condensing Humidity Storage 10 90 non condensing Agency CE EMC FCC Class A CB UL c UL CCC Approvals Length 222 mm Dimension Height 178 mm Width 168 mm Weight 2 0Kg excluding consumables Options Label Dispenser Specifications are subject to change without notice All company and or product names are trademarks and or registered trademarks of their respective owners Minimum print height specification compliance can be dependent on non standard material variables such as label type thickness spacing liner construction etc Citizen is pleased to test non standard materials for minimum height printing capability 1 3 Getting to know your printer LED indicator FEED function button Printer cover Release buttons Print head release lever Label roll h
10. older Print mechanism Label supply hub Label guides olaja ofn Front cover Platen cover 2 Label sensor 3 Platen roller il 1 3 1 N El H NM 2 NI E3 a Es al 4 1 ON OFF switch 2 Power socket 3 Feed slot for continuous labels 4 USB port 2 Printer setup 2 1 Loading the label roll 1 Place the printer on a flat surface and open the printer cover 2 Lift the label roll holder and pull it out as far as possible 3 Install the label roll on the label supply hub 4 Now press the label roll holder down until it clicks into place 5 Return the label roll holder to its original position N 5 gt N f ff Pass the label under 6 the paper guides and pull it forward Adjust the paper guides 7 to the width of the label liner Close the printer cover 8 to fin
11. ote The label stock should be at least 25 mm high Suggestion When using the label dispenser set the stop position to 9 mm 14 Pass the label liner through the printer and dispenser as shown in the illustration 15 Fold up the dispenser cover to close it 22 16 Switch on the printer and press the FEED button to measure the label stock 23 5 Maintenance and adjustment 5 1 Cleaning the print head Dirt on the print head or glue residue from the label liner may result in inadequate print quality The printer cover must therefore always be closed Keeping dirt and dust away from the paper or labels ensures a good print quality and a longer lifespan of the print head Here is how you clean the print head 1 Switch off the printer 2 Open the printer cover To remove any label residue or other dirt from the print head see blue arrow please use a Citizen head cleaning pen or a soft lint free cloth dipped in alcohol Note 1 The print head should be cleaned once a week Note 2 Please make sure that there are no metal fragments or other hard particles on the soft cloth used to clean the print head 24 5 2 Labels with black marks If you are using black mark label stock that has the printer s maximum feed width t
12. r Port Local Port SHRFAX Fax Monitor Port EB XPSPort Local Port b Create Port Configure Port 7 Entera printer name Seagull Driver Wizard The printer will be Specify Printer Name listed under this name Names are used to identify the printer on this computer and on the network in the Printers and Enter a name for this printer Faxes folder Printer name E use this printer as the default printer 8 Specify whether or not a o in ali you want to share the Wi mates tenn Share name Citizen_CL 5300 printer with other network users and assign the printer a share name 9 When you have r A 5 Il Driver Wizard configured all the e settings a summary of Completing the Seagull Driver Wizard the printer settings is displayed which you A new printer will be installed using the following settings should check Name Citizen CL 5300 Share name lt Not Shared gt Port USB001 Default No 10 Ifall settings are Model Citizen CL 5300 correct click Finish to u Jamaa To begin the driver installation process dick Finish 14 11 Once copying is complete the new printer should be visible in the Printers and Faxes folder OO ES Control Panel Hardware and Sound Devices ar Add a device Add a printer 4 Printers and Faxes 1 Citizen CL 300 15 3 Operator panel 3 1 FEED button When you press the FEED bu
13. stallihng therdriver nn a a ee AE N EE 13 3 OPERATOR 16 Sl FEED DU EEE ee ER Set e heats 16 3 25 LED Status il A ti TO FE E nds 16 0 17 ee eee nA eee eek O ee ek ag 18 4 ACCESSORIES aan 19 4 1 Installing the label dispenser 244r444440nnnnnnnennnnnnnennnnnnnnnnnnnnennnnnnnennn nn ernennen 19 5 MAINTENANCE AND ADJUSTMENT uu2444400000nnnnnn nenn ann 24 5 1 Cleaning the print head 4ursnssnsnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 24 5 2 Labels with black Marks 25 9 3 Troubleshooting die ii ine 26 APPENDIR gt 28 A Printer 28 1 Barcode printer 1 1 Box content Please check that all of the following items are included with your printer Power cord 4 Barcode printer Quick Start guide CD with BarTender label software User s manual CL S300 1 2 Specifications Model Print Method CL S300 Direct Thermal Resolution 203 dpi 8 dot mm Print Speed 4 IPS 102 mm s Print Width 4 25 108 mm Print Length Min 1 5 38 1 mm Memory 64KB Flash 4MB for user storage 16KB SDRAM No user storage Sensor Type Adjustable reflective sensor Fixed transmissive sensor central aligned Types Continuous form gap labels black mark sensing and punched hole label length set by auto sensing or programming Media Width 1 25 4 mm Min 4 64 118 mm Max Thick
14. tton the printer moves the label to the defined stop position If you are using continuous media pressing the FEED button will move label stock until you release the button again If you are using individual labels pressing the FEED button will move only one label 3 2 LED status LED Status Description indicator gt lt SD Green Standby mode The printer is ready for operation Orange The printer has detected an error Error mode flashing see Section 3 4 Error alerts 16 3 3 Self test The self test function helps you find out whether the printer is functioning normally To generate the self test install media in the printer as described elsewhere Then switch on the printer holding down the FEED key The printer will beep ONCE and the LED will light orange After three seconds the printer will beep THREE times and the self test will be produced The printer prints the following test page CL S300 Firmware version V 1 000 Release Date Jan 23 2013 19 03 20 01 USB S N FFFFFFFFFF 17 3 4 Error alerts LED sha Beeps Description Solution indicator Possible reasons the print medium has become trapped around the rubber roll the sensor cannot detect Orange 2x2beeps Media error a gap or black mark between the labels there is no paper Please reset the sensor Orange None Print head overheat Wait for the print head to cool off flashing
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