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Grandstream GXV300x User Manual

1. DTMF This parameter sets the payload type for DTMF using RFC2833 Default is 101 Payload Type Syslog Server The IP address or URL of System log server Syslog Level Select to report the log level Default is NONE The level is one of DEBUG INFO WARNING or ERROR Syslog messages are sent based on the following events product model version on boot up INFO level NAT related info INFO level sent or received SIP message DEBUG level SIP message summary INFO level inbound and outbound calls INFO level registration status change INFO level negotiated codec INFO level Ethernet link up INFO level SLIC chip exception WARNING and ERROR levels memory exception ERROR level The Syslog uses USER facility In addition to standard Syslog payload it contains the following components GS LOG device MAC address ferror code error message For example May 19 02 40 38 192 168 1 14 GS LOG 00 0b 82 00 a1 be 000 Ethernet link is up NTP server This parameter defines the URI or IP address of the NTP Network Time Protocol server GXV300x phone get its date and time from there User can turn on DHCP Option 42 to override the NTP server if there is one in the LAN Grandstream Networks Inc GXV300x User Manual Page 30 of 57 Firmware 1 2 3 3 Updated 03 2010 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Distinctive Ring Tone System Ring Tone Call Progress Tones
2. Grandstream Networks Inc GXV300x User Manual Page 50 of 57 Firmware 1 2 3 3 Updated 03 2010 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 FIGURE 11 HEADSET CROSS OVER DIAGRAMS Roll Over Cable already provided to connect the handset to phone base abcd dcba Cross Over Cable required for Plantronics Headset abcd badc Another End Grandstream Networks Inc GXV300x User Manual Page 51 of 57 Firmware 1 2 3 3 Updated 03 2010 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 VIDEO SURVEILLANCE To use the GXV300x as a video surveillance camera please configure the GXV300x and the monitor PC in the same LAN environment Advanced users may manipulate it to work over WAN configuration not rec ommended and not covered in this User Manual For best results Grandstream recommends using this feature in the same LAN environment or ensure both monitor PC and phone have static public IP ad dress VIDEO SURVEILLANCE CONFIGURATION DIRECTIONS Phone side In the ADVANCED SETTING page find the following field and change the default setting from NO to YES reboot the device Enable Video Surveillance C No Yes PC side Monitor Device 1 Download VLC from http www videolan org vic Version 0 8 5 ONLY This is the only free open source player that supports both the Grandstream device and RFC 3984 Launch VLC Go to
3. VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 MANAGING FIRMWARE AND CONFIGURATION FILE DOWNLOAD When Automatic Upgrade is set to Yes Service Provider can use P193 Auto Check Interval in mi nutes default and minimum is 60 minutes to have the device periodically checked for upgrades at pre scheduled time intervals By defining different intervals in P193 for different devices a Server Provider can manage and balance the Firmware or Provisioning Server load at any given time Grandstream Networks Inc GXV300x User Manual Page 43 of 57 Firmware 1 2 3 3 Updated 03 2010 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 GXV CUSTOMIZATION XML PHONEBOOK Introduction The Grandstream GXV enables you to easily share and maintain a phonebook through the web The XML phonebook must be stored on a web server There are also applications where organizations wish to be able to have a centralized directory server and have all phones in the organization to sync up with the server periodical ly How It Works and Configuration A new set of configuration options will be introduced as following Enable Downloadable Phonebook P330 NO YES HTTP YES TFTP default NO Possible values 0 NO 1 HTTP 2 TFTP other values ignored Phonebook XML Path P331 This is a string of up to 128 characters that should contain a path to the XML file It
4. Audio Video codec used in the call this shows audio is using G 711 plaw PCMU and video is using H 264 e 86K 15F This shows RECEIVING bandwidth used in the call OSD always shows other side bandwidth used Video bandwidth received is 86K 15 frames per second The top left and right time stamp show current time and call duration Making Receiving Calls via PSTN only applicable on GXV3005 The GXV3005 is based on the same high performance feature set as the GXV3000 The additional FXO PSTN port supports calling over and between two networks IP and PSTN network from a single phone and offers both a layer of security and back up for IP video phone communication by providing the option of a PSTN life line Pressing LINEx button few times until LINEx Dial USING PSTN shown on LCD to make calls via PSTN If the call is going through the PSTN line then the video feature will not be available and the call will only contain audio Making Receiving Calls Using Analog Phone only applicable on GXV3006 The GXV3006 is based on the same high performance feature set as the GXV3000 The additional Phone FXS port allow making answering call by using analog phone Making calls Making call using analog phone through different lines can be done in two different ways Pressing LINEx button on GXV3006 main case Then dial destination number on analog phone Or Dial x on analog phone to get second dial tone Then dial the destination n
5. End user should NOT touch these parameters Upgrade Default is No Choose Yes to enable automatic HTTP upgrade and provisioning In Check for upgrade every field enter the number of minutes to check the HTTP server for firm ware upgrade or configuration changes When set to No the phone will only perform HTTP up grade and configuration check once at boot up Some other selections can be used to fine tune this process it is self explainable Authenticate Authenticate configuration file before acceptance Conf File Default is No Screen Saver This is the path for screen saver image downloading It may or may not be the same path as the Download firmware or configuration server User can adjust based on own network environment Phonebook This is the path for XML based phonebook to be downloaded into the phone XML Download User can use TFTP or HTTP to download the phonebook User can also select whether to overwrite the manually inputted phonebook records in the flash Network Enable Network Screen Saver Screen Saver User needs to enter a HTTP URL to download screen saver image from Internet Weather Forecast Enable weather forecast to be displayed on LCD User needs to enter a HTTP URL to download the weather forecast that complies to the phone s weather XML schema Headline News Enable RSS 2 0 feed to be displayed on LCD Offhook Auto Dial To configure a User ID extension to dial automatically when the phone is taken offhook
6. Please check with your PSTN service provider or traditional PBX specs for which caller ID scheme it supports Using these settings user can configure tone frequencies according to user preference By default the tones are set to North American frequencies Frequencies should be configured with known values to avoid uncomfortable high pitch sounds ON is the period of ringing ON time in ms while OFF is the period of silence In order to set a continuous ring OFF should be zero Otherwise it will ring ON ms and a pause of OFF ms and then repeat the pattern e Dial tone e Ringback tone Busy e Re order tone Please refer the document below to determine your local call progress tones http www itu int ITU T inr forms files tones 0203 pdf Allows user to set a value in dB for transmission to PSTN Audio Gain Default is 1 Allows user to set a value in dB for receive from PSTN Audio Gain Default is 0 The FXS tab would only appear for GXV3006 TABLE 15 FXS CONFIGURATION PAGE DEFINITIONS Onhook Threshold Onhook Voltage Grandstream Networks Inc The amount of time the hookflash is pressed that will cause the device to onhook Default is 800ms The onhook voltage can be selected according to the line voltage depending on the analog phone used The low power high power will increase decrease the output current The de fault selection is 48V GXV300x User Manual Page 38 of 57 Firmware 1 2 3 3 Updat
7. e This document is subject to change without notice The latest electronic version of this user manual is available for download from the following location http www grandstream com support gxv_series_phone gxv300x documents gxv300x_usermanual e nglish pdf e Reproduction or transmittal of any part in any form or by any means electronic or print for any pur pose without the express written permission of Grandstream Networks Inc is not permitted Grandstream Networks Inc GXV300x User Manual Page 2 of 57 Firmware 1 2 3 3 Updated 03 2010 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 INSTALLATION Unpack and check all accessories Equipment included in the package The GXV300x IP Video Phone package contains One GXV300x Main Case One Handset One Phone Cord One Universal Power Adaptor One Ethernet Cable Two Wall Mount Sustaining Brackets aoa hon gt SAFETY COMPLIANCES The GXV300x phone complies with FCC CE and various safety standards The GXV300X power adaptor is compliant with UL standard Only use the universal power adapter provided with the GXV package The manufacturer s warranty does not cover damages to the phone caused by unsupported power adap tors WARRANTY If you purchased your GXV300x from a reseller please contact the company where you purchased your phone for replacement repair or refund If you purchased the product directly from Grandstream contact
8. or SEE Network Interface Dual 2 10 100 auto sensing Ethernet ports switched i Support 2 USB 2 0 host ports 1 audio and 1 video output jack capable of outputting Support Layer 2 IEEE 802 1p Q tagging VLAN and Layer 3 QoS DiffServ Web interface or via secure AES encrypted central configuration file for mass deploy ment Keypad amp adjustable 5 6 inch TFTP color LCD Auto manual provisioning system GUI Interface Address Book Remote software upgrade via TFTP HTTP for deployed devices including behind firewal NAT Support automated NAT traversal without manual manipulation of firewall NAT Support remote automated and secure provisioning and software upgrade through fire i wall NAT to enable zero configuration and plug and dial for end users Support remote device monitoring and events reporting using Syslog Support device configuration via LCD Web browser or central secure configuration file i Support NAT traversal using IETF STUN and Symmetric RTP EE Manual or dynamic host configuration protocol DHCP network setup Video Features Powerful video DSP with advanced adaptive jitter control and packet loss concealment technology to ensure superb audio and video quality Support H 263 H 263 for legacy compatible and H 264 baseline real time video codec at CIF or QVGA resolution and up to 30 frames second to ensure highest quali i ty video delivery at 32kbps 1Mbps bandwidth level bit r
9. to hear and adjust the ring tone volume Camera LCD TV Video Display Language Press Menu button to choose the menu item Press to return to the main menu Status Displays the network status account statuses software version and MAC address of the phone Turn Off LCD Press Menu button to turn off LCD Factory Functions Press Menu to display the factory function items including Grandstream Networks Inc GXV300x User Manual Page 21 of 57 Firmware 1 2 3 3 Updated 03 2010 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 e Keypad LED Diagnostics All LEDs will light up Press any key on the keypad to display the button name in the LCD Lift and put back the handset or press Menu button to exit the diagnostic mode LCD Diagnostics Camera LCD Test Pattern Video Loopback Audio Loopback Speak into the handset If you hear your voice in the handset your audio works fine Press Menu button to exit the mode e PSTN Loopback e Ethernet Loopback Connect a cross Ethernet cable from your PC port and the LAN port The test result is displayed on the screen Use this feature to diagnose the state of health of the RJ45 jacks Press Menu button to exit the diagnostic mode Note Running the Ethernet Loopback mode with a normal con nection will cause IP loss Press to return to the main menu Reboot Press Menu button to reboot the device Register Accoun
10. 1p Default setting is blank No Key Entry Default is 4 seconds User can press SEND key or key if configured to overwrite the 4 seconds Timeout value to speedup dialing Use as This parameter allows users to configure the key as the Send or Dal key Dial Key If set to Yes the key will immediately send the call In this case this key is essentially equivalent to the Re Dial key If set to No the key is included as part of the dial string Grandstream Networks Inc GXV300x User Manual Page 28 of 57 Firmware 1 2 3 3 Updated 03 2010 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Local RTP port This parameter defines the local RTP RTCP port pair used to listen and transmit It is the base RTP port for channel 0 When configured for audio channel 0 will use this port value for RTP and the port_value 1 for its RTCP channel 1 will use port value 4 for RTP and port_value 5 for its RTCP For video channel 0 will use port value 2 for RTP and port value 3 for its RTCP channel 1 will use port value 6 for RTP and port value 7 for RTCP The default value is 5004 Use Random Port This parameter when set to Yes will force random generation of both the local SIP and RTP ports This is usually necessary when multiple GXV300xs are behind the same full cone NAT De fault is No This parameter should be set to NO before Direct IP Call will work Keep
11. 44 0 1245 808195 Fax 44 0 1245 808299 WALL MOUNT GXV300x can be wall mounted The two 2 wall mount sustaining brackets can be attached to the bottom of the main body To position the phone on the wall place two fixed hangers on the wall hang the back of the phone on the fixed hangers The two sustaining brackets will balance the bottom of the phone and position the phone on the wall Handset gt Rest Tab Tab with exten Tab with exten sion down sion up To use the handset pull out the tab extension downward from the handset cradle rotate the tab and plug it back into the slot with the extension up for to hold the handset Grandstream Networks Inc GXV300x User Manual Page 5 of 57 Firmware 1 2 3 3 Updated 03 2010 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 PRODUCT OVERVIEW Desktop View Side View Back View Closed eege Tee TABLE 2 GXV300x PRODUCT MODELS Model Overview PIN GXV3000 Three lines XXX XXO0 1 xxx GXV3005 Three lines XXX XX007 xxx One LINE FXO PSTN port GXV3006 Three lines XXX XXO 10 xxx One PHONE FXS port Note Digits of P N which are marked in red indentify the specific model For example The device is a GXV3000 if the P N number is 963 00001 42B TABLE 3 GXV300x KEY FEATURES IN A GLANCE i Dual 10 100mbps Ethernet ports E USB 2 0 host ports BEE i 2 5mm headset ach Advanced Digital
12. HTTP To upgrade via TFTP or HTTP select TFTP or HTTP upgrade method Upgrade Server needs to be set to a valid IP or URL of a HTTP server Server name can be in either FQDN or IP address format Here are examples of some valid URLs e firmware mycompany com 6688 Grandstream 1 2 2 5 e 72 172 83 110 There are two ways to set up the Upgrade Server to upgrade firmware Key Pad Menu and Web Configu ration Interface Key Pad Menu To configure the Upgrade Server via Key Pad Menu options select System Config from the Main Menu then select Upgrade Preferences Under this sub Menu user can edit Upgrade Server in either an IP address format or FQDN format Choose Save and use TFTP or Save and use HTTP to select up grade method Select Reboot from the Main Menu to reboot the phone Web Configuration Interface To configure the Upgrade Server via the Web configuration interface open the web browser Enter the GXV300x IP address Enter the administrator password to access the web configuration interface In the ADVANCED SETTINGS page enter the Upgrade Servers IP address or FQDN in the Upgrade Server field Select TFTP or HTTP upgrade method Update the change by clicking the Update button Re boot or power cycle the phone to update the new firmware During this stage the LCD will display the firmware file downloading process and flashing process Please do NOT interrupt this process and make sure NO p
13. MEFA r Quality IS maximum z IV Previ Height 240 pixels lt EE auto small file large file m Document Size are Format Options Width 1 778 inches z Baseline Standard Y Baseline Optimized Height 1 333 inches g Progressive Resolution 180 pixels inch lt Scans 3 I Constrain Proportions SEG IV Resample Image Bicubic lt 5842k 1052s 56 6kbps NOTE Picture MUST be preprocessed and resized to 320 x 240 and picture must be saved in Baseline JPEG format Otherwise it will not be shown in the LCD screen of the phone Grandstream Networks Inc GXV300x User Manual Page 46 of 57 Firmware 1 2 3 3 Updated 03 2010 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 FIGURE 7 SCREENSHOT OF SCREENSAVER UTILITY l Screensaver Tool ES Preview Images C TFTP Root ScreenSaveriss ss 5 cenic003 1 jpg e Remember the limitation of the image bin file 20 images or 320kb s Put the generated file image bin into the same folders as the firmware files e Reboot or Power cycle the phone and wait image bin file downloaded successfully CAUTION Please do not interrupt the power supply during file downloading You may damage the phone For users who experience frequent power outages Grandstream recommends using UPS prior to configuration file downloads or firmware upgrade Grandstream Networks Inc GXV300x User M
14. Preferences gt Input Codecs gt Demuxers gt H264 Check Advanced Options in the bot tom Change Frames per Second value to 5 and then save Go to Preferences gt Input Codecs gt Access modules gt Real RTSP Check Advanced Options in the bottom The option will show Change Caching value ms value to 1000 and then save You may change it to a smaller value to reduce the delay Close the Preferences window and go to File gt Open Network Stream e Select RTSP as the protocol e Enter the URL in the Customize field using the format rtsp admin ADMIN_PASSWORD DEVICE_IP_ADDRESS DEVICE_RTSP_PORT e Change the text in red to your own configuration parameter i ADMIN PASSWORD is the phone s administrator password for WebUI ii DEVICE_IP_ADDRESS is the phone s IP iii DEVICE RTSP PORT is the RTSP port setting of the device If the phone is us ing default value 554 omit the port portion from the URL e Click OK or enter Return key Start viewing the video surveillance from the PC Limitations 1 Video surveillance supports only two 2 concurrent viewers on the GXV The video stream is set at 5 frame per second and 128kbps The video stream will stop if a call starts The video stream server the phone will not actively terminate the session Most clients the VLC software in PC will terminate the session after cer tain interval of time A restart of the VLC software is required to view the surveilla
15. Select desired Jitter Buffer Delay Default is Medium It is using 100 200 and 400ms to match the setting of low medium and high for audio The video always buffered and played in synchronize with audio Grandstream recommends High for a poor network environment Yes video is enabled for all calls This is the default value No but allow in call enabling Receiving call There are two ways to pick up incoming video call Pressing SPEAKER or picking up handset will answer the call as VOICE ONLY call GXV300x can still send out video request after the call is established by pressing MIR ROR button Pressing MIRROR button will answer the call as VOICE amp VIDEO call Picking up handset or pressing SPEAKER Pressing MIRROR button to toggle between VOICE ONLY and VOICE amp VIDEO No video is disabled Enter a desired value 96 127 for dynamic RTP payload type of H 264 codec Default is 99 Enter a desired value 96 127 for payload type of H 263 codec Default is 103 Default is CIF Default is No If it is set to Yes phone will send an SIP INFO asking for update of I frame Enable SRTP mode based on selection Default is Disabled Default is Standard Choose the selection to meet special requirements from different Soft Switch vendors like Nortel Broadsoft Sonus etc The FXO tab would only appear for GXV3005 TABLE 14 FXO CONFIGURATION PAGE DEFINITIONS Current Disconnect Enable Tone Disconnect
16. Start Browser On Boot Enable Browser Toolbar Browser Home Page Disable Call Waiting Disable Call Waiting Tone Disable Direct IP Call Use Quick IP Call Mode Allow Media Loopback Lock keypad update Grandstream Networks Inc Select Distinctive Ring Tone 1 through 3 for a particular Caller ID specified The GXV will ONLY use selected ring tones for particular Caller IDs For all other calls default system ring tone will be used If server support Alert Info header and standard ring tone set like Bellcore specified then Caller ID must leave Blank and the ring tone will be used based on the info header from server System ring tone Default is North American standard Adjust system ring tone frequencies and cadences based on local telecom standard Using these settings users can configure ring or tone frequencies based on parameters from local telecom By default they are set to North American standard Frequencies should be configured with known values to avoid uncomfortable high pitch sounds Syntax f1 val f2 val c on1 off1 on2 off2 on3 off3 Frequencies are in Hz and cadence on and off are in 10ms ON is the period of ringing On time in ms while OFF is the period of silence In order to set a continuous ring OFF should be zero Otherwise it will ring ON ms and a pause of OFF ms and then repeat the pattern Up to three cadences are supported Start the embedded mini browser in LCD once th
17. alive This parameter specifies how often the GXV300x sends a blank UDP packet to the SIP server in interval order to keep the pin hole on the NAT router to open Default is 20 seconds Use NAT IP NAT IP address used in SIP SDP message Default is blank Use ONLY if ITSP requires STUN Server IP address or Domain name of the STUN server STUN resolution result will display in the STA TUS page of the Web UI Only non symmetric NAT routers work with STUN Firmware Up This radio button will enable GXV300x to download firmware or configuration file through either grade and Provi HTTP or TFTP local preferred server This is mutual exclusive choice sioning Via TFTP Server This is the IP address of the configured TFTP server If selected and it is non zero or not blank the GXV300x will attempt to retrieve a new configuration file or new firmware from the specified TFTP server at boot time It will make up to 3 attempts before timeout and then it will start the boot process using the existing code image in the Flash memory If a TFTP server is configured and a new code image is retrieved the new downloaded image will be verified and then saved into the Flash Note Grandstream strongly recommends that the user upgrade firmware locally in a LAN envi ronment if using TFTP to upgrade Please do NOT interrupt the TFTP upgrade process especial ly the power supply as this might damage the device Via HTTP Server The HTTP server URL used for fi
18. and quick installation multi party conferencing and direct IP IP Calling GXV3000X SERIES OVERVIEW Currently the GXV300x IP Video Phone series consists of the following three models GXP3000 GXV3005 and GXV3006 The GXV300x series is a next generation IP video phone based on SIP standard and H 264 video codec the codec of choice for high quality video It also supports H 263 H 263 legacy video codec just for com patibility The GXV300x supports real time up to 30fps high quality video at very modest bandwidth level as low as 32kbps up to 1Mbps The phone allows nearly all viewing angles via a large 5 6 TFTP ad justable LCD screen and a VGA camera creating high quality videoconferences from your desk The GXV300x combines great design and technology with excellent audio and picture quality ease of use and broad interoperability with 3rd party SIP products It is ideal for any multi media communication environment the virtual office and all IP video communications for business or residential users Caution Changes or modifications to this product not expressly approved by Grandstream or operation of this product in any way other than as detailed by this User Manual could void your one year manu facturer warranty e This document is contains links to Grandstream GUI Interfaces Please remember to download these examples http www grandstream com support gxv_series_phone gxv300x documents gxv300x_gui zip for your reference
19. essentially blocking the Caller ID from displaying Default is NO If set to YES anonymous call will be rejected Default is NO If set to YES then for Attended Transfer the Refer To header uses the transferred target s Contact header information Default is No If set to Yes GXV300x will automatically switch on speaker to answer the incoming call after a short reminding beep If set to Intercom Paging mode it will answer the call based on the SIP info header sent from the server proxy The GXV300x supports up to 6 different Vocoder types including G 711 A U law nick name PCMU PCMA GSM G 723 1 G 729A B and G 726 32 User can configure Vocoders in a preference list that is included with the same preference order in SDP message Enter the first Vocoder in this list by choosing the appropriate op tion in Choice 1 Similarly enter the last Vocoder by choosing the option in Choice 8 H 264 H 263 or H 263 Codec H 264 is recommended Default is No If itis set to YES we will choose the video codec using the configured preferred sequence when we receive an SDP offer GXV300x User Manual Page 36 of 57 Firmware 1 2 3 3 Updated 03 2010 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Jitter Delay Enable Video H 264 payload type H 263 payload type H 263 Default Resolution Enable RFC5168 Support SRTP Mode Special Feature FXO SETTINGS
20. if left idle for 20 seconds FIGURE 4 CONFIGURE MENU OPTIONS hu 2009 08 06 9 12PM 192 168 80 24 Grandstream Networks Inc GXV300x User Manual Page 19 of 57 Firmware 1 2 3 3 Updated 03 2010 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 FIGURE 5 FLOW CHART OF KEY PAD CONFIGURATION MENU Config EE MN Primary A C ONLY Config Phone Book Select DHCP PPPoE SIP Settings Primary A C ONLY Call History 1 Select Static IP Instant Messages i Static IP Settings Web Browser i f PPPoE Settings RTSP Video Streaming A Reset VLAN Config Direct IP Call Back Preference Status Turn off LCD Audio Codecs a Functions Select PMU Select PCMA Register Account About Select G 723 1 Exit Select G 726 32 Select G 729 A B Select GSM Back Phone Book Call History List Clear All Back Auto Answer Primary A Gs S A YAIC Ge NOT Disturb Primary A C nable Auto Answer Enable Paging Intercom S DND K Disable DND Disable Auto Answer Back Audio Call Ring Tone Video Call Ring Tone FXS Audio Call Ring Tone GXV3006 Only Display Language FXS Video Call Ring Tone GXV3006 Only Back Back Keypad LED Diagnostics Default Ring LCD Diagnostics Ring 1 Ring 2 PAL M PALSA Brazil Ethernet Loopback PAL Nc PALSA Argentina Back Back Camera Display Language Camera Exposure e Camera Color Engien Camera White B
21. what type of NAT Firewall router used and displayed the result in Status Page If the detected NAT is a Full Cone Restricted Cone or a Port Restricted Cone the GXV300x will attempt to use its mapped public IP address and port in all of its SIP and SDP messages If the NAT Traversal field is set to No but send keep alive with no specified STUN server the GXV300x will periodically every 20 seconds or so send a blank UDP packet with no payload data to the SIP server to keep the hole on the NAT router open If the detected NAT is symmetric NAT then STUN can NOT be used and an Outbound Proxy or Session Border Controller must be used and this field must be configured to NO Keep Alive Using SIP OP Default is No TIONS Subscribe for MWI Default is No When set to Yes a SUBSCRIBE for Message Waiting Indication will be sent periodically GXV300x supports both synchronized and non synchronized MWI Proxy Require SIP Extension to notify SIP server that the unit is behind the NAT Firewall Do not configure it unless the server supports this special feature SIP Compact Header Default is No If set to Yes the header is sent in compact format This is helpful in stateless proxy with multiple codec used as big UDP packet is not router friendly during transit Voice Mail User ID When configured user can access VM messages by pressing MSG button This ID is usually the VM portal access number e g 8500 in Asterisk or 850
22. 0 1245 808195 Fax 44 0 1245 808299 Display Language User can choose another display language on LCD and the phone s web UI Language file postfix allows the language file to have different postfixes so the phone can request a particular file It will append an underscore plus the string in the language file postfix The default language file name is gxv Ipf If the field Language File postfix has NL string in it then the phone will request gxv NL Ipf instead of gxv Ipf Supported language Catalan Czech Dutch Estonian Finnish French German Italian Polish Portuguese Slovak Slovenian Spanish Swedish and Turkish How to set up Secondary Language 1 Download the language package from http www grandstream com firmware htmli 2 Unzip the language package 3 Open the desired language zip file 4 Copy gxv Ipf to the firmware server directory 5 Access the advanced settings of the Web GUI modify the Firmware Server Path and check Downloaded Language 6 Update and reboot the phone Grandstream Networks Inc GXV300x User Manual Page 32 of 57 Firmware 1 2 3 3 Updated 03 2010 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 INDIVIDUAL ACCOUNT SETTINGS The GXV300x has 3 line appearances each with an independent SIP account Each SIP account requires its own configuration page Their configurations are identical TABLE 13 SIP ACCOUNT CONFIGURATION PAGE DEFINI
23. 195 Fax 44 0 1245 808299 IP Address The GXV300x operates in two modes e DHCP mode all the field values for the Static IP mode are not used even though they are still saved in the Flash memory The GXV300x acquires its IP address from the first DHCP server it discovers on its LAN The DHCP option is reserved for NAT router mode currently NOT implemented s To use the PPPoE feature set the PPPoE account settings The GXV300x estab lishes a PPPoE session if any of the PPPoE fields is set e Preferred DNS Server If configured and enabled all the DNS query will be sent to this server instead of other DNS servers from network e Static IP mode configure all of the following fields IP address Subnet Mask De fault Router IP address DNS Server 1 primary DNS Server 2 Secondary Time Zone This parameter controls the date time display according to the specified time zone The Allow DHCP Option 2 to override Time Zone setting give DHCP server to overwrite default NTP time server if user has own NTP server Default is No Daylight Savings Time This parameter controls time displayed in daylight savings time If set to Yes then the dis played time will be 1 hour ahead of normal time The Optional Rule is configured to automatically adjust the Daylight Savings Time DST based on the rule set in this field Rule Syntax start time end time saving e Both start time and end time have the same syntax month day week
24. 2 for FWD Send DTMF This parameter specifies the mechanism to transmit DTMF digit There are 3 supported modes in audio which means DTMF is combined in audio signal not very reliable with low bit rate codec via RTP RFC2833 or via SIP INFO Early Dial Default is No Use only if proxy or server supports 484 response Dial Plan Prefix Sets the prefix added to each dialed number Grandstream Networks Inc GXV300x User Manual Page 34 of 57 Firmware 1 2 3 3 Updated 03 2010 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Dial Plan Delayed Call Forward Wait Time Enable Call Features Session Expiration Min SE Caller Request Timer Grandstream Networks Inc Dial Plan Rules 1 Accept Digits 1 2 3 4 5 6 7 8 9 0 A a B b C c D d 2 Grammar x any digit from 0 9 e xx at least 2 digits number e xx atleast 1 digit number exclude 3 5 any digit of 3 4 or 5 147 any digit 1 4 or 7 lt 2 011 gt replace digit 2 with 011 when dialing e or e Example 1 369 11 1617xxxxxxx Allow 311 611 911 and any 11 digit numbers with leading digits 1617 Example 2 11900x lt 1617 gt xxxxxxx Block any number of leading digits 1900 and add prefix 1617 for any dialed 7 digit numbers e Example 3 1xxx 2 9 xxxxxx lt 2 011 gt x Allow any combinations of numbers with 11 digits which has a leading digit 1 but 5th digit cannot be 0 or 1 Or a
25. 4 0 1245 808195 Fax 44 0 1245 808299 Login to the Advanced User Configuration page following the same directions as in Basic Configuration The factory default password for Advanced User is admin User may change the password The pass word is case sensitive with a maximum length of 25 characters TABLE 12 ADVANCED SETTINGS CONFIGURATION PAGE DEFINITIONS Admin Password G723 rate Silence Suppression Voice Frames per TX Video Frame Rate Administrator password Only the administrator can configure the Advanced Settings page and Account x pages Password field is purposely blank for security reasons after clicking update and saved The maximum password length is 25 characters G 723 audio codec encoding rate either 6 3kbps or 5 3kbps check with ITSP or Server Proxy This controls the silence suppression VAD feature of the audio codec G 723 and G 729 If set to Yes when silence is detected a small quantity of VAD packets instead of audio pack ets will be sent during the period of no talking If set to No this feature is disabled This field contains the number of voice frames to be transmitted in a single Ethernet packet be advised the limit is based on the maximum size of Ethernet packet which is 1500 byte or 12kbps When setting this value be aware the requested packet time ptime used in SDP message is a result of configuring this parameter This parameter is associated with the f
26. 5 Fax 44 0 1245 808299 3 Cancel Conference If after pressing the CONF button a user decides not to conference any one press CONF again will cancel the operation 4 End Conference To end a conference one way is to press HOLD this breaks the conference and places both parties on hold user can now speak to individual party by selecting the corres ponding blinking LINE Another way is simply hand up and terminate the call Voice Messages Message Waiting Indicator The blinking red MWI Message Waiting Indicator indicates a message is waiting Press the MSG button to retrieve the message if configured An IVR will prompt the user through the process of message re trieval Press a specific LINE to retrieve messages for a specific line account NOTE e Each line has a separate voicemail account Each account requires a voicemail portal number to be configured in the Voice Mail User ID field e To check which line account has a message 1 Press the message button this always checks the primary account 2 Check each line for stutter tone 3 Or check missed calls using the menu key Mute Delete 1 To enable disable mute during a call press MUTE DEL button The red Mute Delete icon muted microphone will flash on the LCD Press the MUTE DEL button again to resume audio 2 To delete wrong entries while using the keypad MENU operation by moving cursor use the ar rows to move cursor before the ent
27. 8 Default value is 128 Change the LCD font text color adjust via selected numbers Default is 255 Select desired LCD Background color from the drop down box Initial all is 0 can be adjusted to the color designed Select desired OSD On Screen Display Text color from drop down box Default is white The color can distinguish OSD from video background Local Mirror Images showed via Picture in Picture positions in the LCD Default is Top Left Default value is OSD On PIP On Select desired camera zoom mode Tele optical digital Can adjust local video zoom either in mirror mode or during the call on the fly by pressing the Left or Right Arrow Key Select desired Camera Exposure mode based on surroundings Default to Auto Select desired Camera Color Mode Color or Monochromatic Default to Color Mode Select desired Camera White Balance to be automatic or Fixed Default to Auto Correct Camera Lens noise Default is Yes Recommend set to YES to reduce camera lens noise and improve video quality Select desired TV Output type PAL or NTSC ADVANCED USER CONFIGURATION The Advanced User configuration includes not only the end user configuration but also advanced confi guration such as SIP configuration Codec selection NAT Traversal Setting and other miscellaneous con figuration Grandstream Networks Inc GXV300x User Manual Page 26 of 57 Firmware 1 2 3 3 Updated 03 2010 VolPon www voipon co uk sales voipon co uk Tel 4
28. 8 0 2 calling 192 168 0 3 dial 3 follow by SEND or 192 168 0 2 calling 192 168 0 23 dial 23 follow by SEND or 192 168 0 2 calling 192 168 0 123 dial 123 follow by SEND or 192 168 0 2 dial 3 and 03 and 003 results in the same call call 192 168 0 3 NOTE If you have a SIP Server configured not recommended for IP calling a Direct IP IP still works If you are using STUN the Direct IP IP call will also use STUN Configure the Use Random Port to NO when completing Direct IP calls Grandstream Networks Inc GXV300x User Manual Page 14 of 57 Firmware 1 2 3 3 Updated 03 2010 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 MAKING PHONE CALLS Receiving Calls 1 Incoming single call Phone rings with selected ring tone The corresponding account LINE flashes red Answer call by taking Handset SPEAKER Headset off hook or pressing SPEAKER 2 Incoming multiple calls Call Waiting tone audible Next available lines will flash red 3 Paging Intercom Enabled Phone beeps once and automatically establishes the call via SPEAKER PBX or Server must support this feature first Call Waiting Call Hold 1 Hold Place a call on hold by pressing the HOLD button 2 Resume Resume call by pressing the corresponding blinking LINE key 3 Multiple Calls Automatically place ACTIVE call on HOLD by selecting another available LINE key to place or receive another cal
29. FXO Configuration Page Definitions sss esse esse es sese e sese ee sees essere neee nne nnn nee 37 Table 15 FXS Configuration Page Definitions rnrurnvvrnnnnvnrnnnnnnvrnnnnnnnrrnnnennrrnnnennrnesrrnnrneeren anne 38 CONFIGURATION GUI INTERFACE EXAMPLES GXV300x WEB GUI http www grandstream com Support gxv series phone gxv300x documents gxv300x ou zip SCREENSHOT OF CONFIGURATION LOGIN PAGE SCREENSHOT OF STATUS CONFIGURATION PAGE SCREENSHOT OF BASIC SETTINGS CONFIGURATION PAGE SCREENSHOT OF ACCOUNT1 CONFIGURATION SCREENSHOT OF ADVANCED USER CONFIGURATION PAGE SCREENSHOT OF SAVED CONFIGURATION CHANGES SCREENSHOT OF REBOOT PAGE SCREENSHOT OF FXO SETTINGS CONFIGURATION PAGE SCREENSHOT OF FXS SETTINGS CONFIGURATION PAGE Dm om PF WN gt VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 WELCOME Thank you for purchasing the Grandstream GXV300x IP Video Phone The GXV300x is a cost effective easy to use and easy to configure IP video communications solution The GXV300x supports popular voice codecs and H 264 H 263 H 263 video codec It is based on SIP industry standard and interoper able with 3 party SIP providers thus enabling you to fully leverage the benefits of VoIP technology while visually commuting with anyone anywhere in world This manual will help you learn how to operate and manage your GXV IP Video Phone and make the best use of its many upgraded features including simple
30. Grandstream Networks Inc This is a preconfigured value of duration for a line power drop used by specific service pro viders For example for a configured value of 500ms the device will ignore any random voltage drops on the line if duration of such drop is less than 500ms and the call will NOT be considered as terminated This is useful to prevent unnecessary call drops in some low quality PSTN lines Default is Yes If set Yes busy tone is used as disconnect signal GXV300x User Manual Page 37 of 57 Firmware 1 2 3 3 Updated 03 2010 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 AC Termination Imped ance Silence Timeout Caller ID Scheme Call Progress Tones Tx to PSTN Audio Gain dB Rx to PSTN Audio Gain dB FXS SETTINGS Selects the impedance of the analog line connected to the FXO port on GXV3005 Here is some basic information which may be helpful for initial configuration 600 Ohm North America 270 Ohm 750 Ohm 150 nF 220 Ohm 820 Ohm 120 nF 220 Ohm 820 Ohm 115 nF 370 Ohm 620 Ohm 310 nF Most of Europe Australia New Zealand Austria Bulgaria Germany Slovakia South Africa UK India YS HS Hw Terminate call after long silence detected Default is 60 seconds max 65536 The GXV3005 supports 5 different types of schemes 1 Bellcore US standard 2 ETSI RING 3 ETSI TAS 4 DTMF 5 NTT Japanese standard
31. Internet connection the phone will display its IP ad dress This address has the format xxx xxx xxx xxx where xxx stands for a number from 0 255 You will need this number to access the Web Configuration Menu e g if the phone shows 192 168 0 60 please use http 192 168 0 60 in the address bar your browser wo The default administrator password is admin the default end user password is 123 NOTE When changing any settings always SUBMIT them by pressing the button on the bottom of the page Reboot the phone to have the changes take effect If after having submitted some changes more settings have to be changed press the menu option needed Definitions This section will describe the options in the Web configuration user interface As mentioned a used can log in as an administrator or end user Functions available for the end user are Status Displays the network status account statuses software version and MAC address of the phone Basic Basic preferences such as date and time settings multi purpose keys and LCD settings can be set here Additional functions available to administrators are Advanced Settings To set advanced network settings codec settings Account To configure each of the SIP accounts FXO Settings This is only applicable on GXV3005 FXS Settings This is only applicable on GXV3006 TABLE 10 STATUS PAGE DEFINITIONS Hardware Revision Hardware version number Main Board I
32. LINE1 LED is red If you wish select another LINE key alternative SIP account e Enter the phone number e press the SEND key 2 REDIAL To redial the last dialed phone number When redialing the phone will use the same SIP account as was used for the last call Thus when the third SIP account was made for the last call call attempt the phone will use the third account to redial e Take Handset SPEAKER Headset off hook or press an available LINE key activates speakerphone the corresponding LED will be red e Press the SEND button 3 USE THE MENU Press the OK button to bring up the Main Menu Select Phone Book and select phone number Press OK to select and press OK again to dial The call will dial out in speaker mode with related SIP profile Grandstream Networks Inc GXV300x User Manual Page 12 of 57 Firmware 1 2 3 3 Updated 03 2010 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 4 USING THE CALL HISTORY To call the a phone number in the phone s history When using the call history the phone will use the same SIP account as was used for the last call call attempt Thus when returning a call made to the third SIP account the phone will use the third SIP account return the call e Press the MENU button to bring up the Main Menu e Select Call History and then Received Calls Missed Calls or Dialed Calls depending on your needs e Select phone number using the a
33. MUST be in the host path format For example directo ry grandstream com engineering Phonebook Download Interval P332 This is an integer variable in hours Valid value range is 0 720 default 0 and greater values will default to 720 Remove manually edited entries on download YES NO default NO P333 possible values 0 1 other values ignored The feature will be activated when Enable Downloadable Phonebook is set to YES HTTP or TFTP AND a valid Phonebook XML Path is set When the device boot up and completed the provisioning routine it will attempt to download the gs_phonebook xml file specified in Phonebook XML Path and process it as described in the next chapter Please note that the phonebook file name is fixed so you can not alter the phonebook file name based on your preference During this process the LCD should display some messages to indicate that XML Phonebook download is in progress If the Phonebook Download Interval is set to a non zero value a recurring timer will be fired to periodically check that would repeat this process automatically When the XML file is downloaded we will parse it and extract the entries from it If the Remove manually edited entries on download option is set to No by default the device will keep ALL stored entries manually edited before and insert the downloaded entries and then save the phonebook Otherwise ALL the existing phonebook entries on the ph
34. Month Day Year e Day Month Year Display Clock instead of Default is No Display the clock instead of Date If set to Yes it will show the clock in the Date LCD instead of date Grandstream Networks Inc GXV300x User Manual Page 25 of 57 Firmware 1 2 3 3 Updated 03 2010 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Disable SIP User Display Disable IP Address Display LCD Screen Saver Start Interval LCD Screen Saver Refresh Interval LCD Auto Power Off Interval LCD Brightness Bright ness LCD Contrast LCD Chroma Saturation LCD Text Color LCD Background Color OSD Text Color PIP Position Starting Video OSD PIP Mode Camera Zoom Mode Camera Exposure Camera Color Mode Camera White Balance Camera Lens Correction TV Output Default is No If enabled SIP User ID will not show on the LCD Default is No If enabled the IP address of the phone will not show on the LCD Default value is 60 seconds 0 means turn off this feature After 60 seconds the Screen Saver will start The Screen saver file stored in flash is limited to 20 images or 320kb Change screen saver in the same way as customized ring tone Default is 10 This parameter controls the picture changing speed showed on the LCD Default value is 300 seconds 0 means LCD is always ON After 300 seconds of idle time the LCD will automatically Power Off Default value is 128 Default value is 12
35. Select J pm Grandstream Networks Inc GXV300x User Manual Page 48 of 57 Firmware 1 2 3 3 Updated 03 2010 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 AUXILIARY PORTS USB 2 0 PORT When a USB flash drive is connected to a USB 2 0 port an icon is displayed in the lower left section of the LCD Same when USB keyboard or mouse plugged into the ports for mini browser usage CAPTURE PICTURES VIA USB PORT Once a USB flash drive is connected and ready for use an icon will show up in lower part of the LCD the user can save a snap shot or capture a picture from camera to the flash drive Directions When the USB flash drive device is ready either the video phone is in camera local loopback mode or in a live video call press OK key once The LCD will freeze for 1 or 2 seconds and the captured frame or picture will be saved in the flash drive using this naming convention gxv_xxx bmp Only one picture can be saved at a time when the OK key be pressed CONNECT THE GXV300x TO YOUR TV using RCA Cable FIGURE 9 TV GXV300x DIAGRAM Back of the TV VIDEO Yellow gt TJ GL gt le IN L el p gt AUDIO U wW WIR A C aN e e E lt gt 0 AV cable AN OUTPUT AN INPUT NOT INCLUDED Grandstream Networks Inc GXV300x User Manual Page 49 of 57 Firmware 1 2 3 3 Updated 03 2010 VolPon www
36. Signal Processing DSP Silence suppression VAD CNG 5 6in TFT color LCD 180 degrees vertical rotation 300 degrees horizontal rotation advanced VGA resolution CMOS camera sensor auto focus and i exposure auto zoom camera block PIP still picture capture store I Feature Rich Traditional voice features including caller ID call waiting hold transfer for E i ward DND mute autodial off hook dial and embedded mini Browser Advanced Functionality Multi line ee multi SCH conferencing audio only headset enabled E FXO PSTN line port RJ11 This is only applicable on o EEE ES EEE EE EE EE NE EE 4 1 R PHONE port RJ11 This is only applicable on GXV3006 EEE EEE EE EE EEE EE EE i Advanced CMOS sensor VGA resolution RCA style stereo audio amp composite video output jack one 2 5mm headset jack two 2 0 USB ports Grandstream Networks Inc GXV300x User Manual Page 6 of 57 Firmware 1 2 3 3 Updated 03 2010 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Universal Power Supply i 100 240V input 12VDC 1 2A output US Euro UK Australian style plug availa ble i 3 individual SIP accounts 3 line Buttons i Support SIP 2 0 UDP IP PPPoE RTP RTCP SRTP by SDES HTTP ARP RARP ICMP DNS DHCP NTP SNTP TFTP 1 8 dedicated keys Message Button Hold Transfer Conference Speakerphone Send i Mute Del Camera Block EEE red e nd Join
37. TIONS Account Active Account Name SIP Server Outbound Proxy SIP User ID Authenticate ID Authenticate Password Name Use DNS SRV User ID is Phone Number SIP Registration Unregister on Reboot Register Expiration SIP Registration Failure Retry Wait Time Local SIP port Grandstream Networks Inc This field indicates whether the account is active The default value for the primary account Account 1 is Yes The default value for the other two accounts is No The name associated with each account displayed on LCD SIP Server s IP address or Domain name provided by VoIP service provider IP address or Domain name of Outbound Proxy or Session Border Controller Used by GXV300x for firewall or NAT penetration in different network environment If it detects symmetric NAT STUN will not work ONLY OBP or session border controller can provide solution for symmetric NAT User account information provided by VoIP service provider ITSP It is either an actual phone number or something formatted like one SIP service subscriber s Authenticate ID used for authentication It can be identical to or different from SIP User ID SIP service subscriber s account password for GXV300x to register to SIP server SIP service subscriber s name that is used for Caller ID display Default is No If set to Yes phone will use Preferred DNS SRV Basic Setting Page to look up server If the GXV300x has an a
38. Unconditional Call Forward dial 73 and get the dial tone to confirm the L operation then hang up Call FWD Activated will disappear Busy Call Forward 90 Dial 90 wait for a dial tone Dial the forwarding number followed by Wait for a dial tone confirmation Hang up 91 Cancel Busy Call Forward dial 91 Wait for dial tone confirmation Hang up Delayed Call Forward 92 Dial 92 for a dial tone Dial the forwarding number followed by Wait for a dial tone confirmation Hang up LCD will display Call FWD Activated 93 Cancel Delayed Call Forward Dial 93 wait for dial tone confirmation then hang up Grandstream Networks Inc GXV300x User Manual Page 18 of 57 Firmware 1 2 3 3 Updated 03 2010 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 CONFIGURATION GUIDE The GXV300x can be configured in two ways Firstly using the Key Pad Configuration Menu on the phone se condly through embedded web configuration menu CONFIGURE OPERATION WITH KEYPAD s To enter the MENU press the OK button e Navigate the menu by using the arrow keys up down and left right e Confirm a menu selection by pressing the OK button e Delete an entry by moving the cursor before it then pressing the MUTE DEL button The phone automatically exits keypad MENU mode when there is an incoming call the phone is off hook or the MENU mode
39. alance Chinese Back Downloaded Language Language File postfix Grandstream Networks Inc GXV300x User Manual Page 20 of 57 Firmware 1 2 3 3 Updated 03 2010 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 TABLE 9 KEY PAD CONFIGURATION MENU Config Press Menu button to display the configuration selections e Network To enable disable DHCP To setup IP address Net mask and Gateway address e SIP To change SIP server settings for primary account e Audio e Video Codecs e Upgrade In this menu setting regarding the firmware server and config server can be changed It also enables the user to make the phone attempt to download new firmware e Factory Reset Key in the physical MAC address on back of the phone Press Menu button to reset FACTORY DEFAULT setting Do not use Factory Reset unless you want to restore factory settings Press to return the main menu Phone Book Displays the phonebook Call History Displays histories of incoming dialed and missed calls Web Browser RTSP Video Streaming Direct IP Call Displays the IP call options menu Preference Press Menu button to enter this sub menu including e Auto Answer e Do NOT Disturb DND Do NOT Disturb function could be turned on or off in the DO NOT Disturb menu e Ring Tone Choose different ring tones in the Ring Tone menu e Ring Volume Press Menu button to hear the selected ring volume press or
40. anual Page 47 of 57 Firmware 1 2 3 3 Updated 03 2010 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 CUSTOMIZED RING TONES Download the free Ring Tone Generation Tools from http www grandstream com resources html Please follow the same rules as above Screensaver Images to generate the ring tone files and load them into the phone Ring tone File Size File requirements for ring tone conversion 1 Must be either wav or mp3 format recommend wav format 2 Converted file size must be less than 64KB other wise it will override next file slot space 3 Flash only has space to store 3 ring tone files 64KB x 3 192KB total space The ring tone generator supports 16 bit linear PCM as input not PCMU or PCMA If a ring tone file is larger than 64KB it will occupy the next available ring tone file slot For example If the 2nd ring tone file size is more than 64KB but less than 128KB the 3rd ring3 bin will not have enough storage space and it will not be able to load into the phone The ring tone files must follow the following naming convention ring1 bin ring2 bin and ring3 bin Ring tone files can not be renamed FIGURE 8 SCREENSHOT OF RING TONE GENERATING UTILITY fl ringtool EG Maximum Length Output Filename 24 Seconds Ce gg bin 16 Seconds ring2 bin C 8 Seconds ringa bin Input File Click Select to choose input file
41. ate frame rate configurable i High quality 5 6 inch TFTP color LCD allowing 2 dimensional view angle adjustment including 180 degrees vertical rotation and nearly 300 degrees horizontal rotation i Advanced VGA resolution CMOS camera sensor view angle adjustable Anti flickering auto focus and auto exposure zoom PIP Picture in Picture audio mute and camera block for privacy call log video phone book Configurable screen saver pictures still picture capture store VGA resolution visual voice message indicator EE Provisioning E WE Hr Audio Features Full duplex hands free speakerphone Advanced Digital Signal Processing DSP l i t Support for G 723 1 G 729A B G 711 u A PCMU PCMA G 726 with dynamic negoti ation of codec and packet time i In band and out of band DTMF In Audio RFC2833 SIP INFO i Silence Suppression VAD voice activity detection CNG comfort noise generation AGC automatic gain control Packet delay amp loss concealment Acoustic Echo Cancellation AEC with Acoustic Gain Control AGC for speakerphone S E Call Handling Features Call hold call transfer attended blind Do Not Disturb DND call forward no answer FE ME MR SEE JE VE VE PEN T 1 l busy unconditional mute caller ID name display or block call waiting call waiting Grandstream Networks Inc GXV300x User Manual Page 7 of 57 Firmware 1 2 3 3 Updated 03 2010 VolPon www voip
42. automated configuration of Grandstream devices GAPS uses enhanced NAT friend ly TFTP or HTTP thus no NAT issues and other communication protocols to communicate with each individual Grandstream device for firmware upgrade remote reboot etc Grandstream provides GAPS service to VoIP service providers Use GAPS for either simple redirection or with certain special provisioning settings At boot up Grandstream devices by default point to Grandstream provisioning server GAPS based on the unique MAC address of each device GAPS provi sion the devices with redirection settings so that they will be redirected to customer s TFTP or HTTP HTTPS server for further provisioning Grandstream also provide GAPSLITE software package which contains our NAT friendly TFTP server and a configuration tool to facilitate the task of generating device configuration files The GAPSLITE configuration tool is now free to end users The tool and configuration template are avail able for download from http Awww grandstream com support configurationtool html Grandstream Networks Inc GXV300x User Manual Page 40 of 57 Firmware 1 2 3 3 Updated 03 2010 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 SOFTWARE UPGRADE amp CUSTOMIZATION Software or firmware can be upgraded using either TFTP or HTTP The corresponding configuration settings are in the ADVANCED SETTINGS configuration page FIRMWARE UPGRADE THROUGH TFTP
43. day hour minute o month 1 2 3 12 for Jan Feb Dec o day 11 2 3 31 o weekday 1 2 3 7 for Mon Tue Sun or 0 which means the daylight saving rule is not based on week days but based on the day of the month o hour hour 0 23 minute minute 0 59 If weekday is 0 it means the date to start or end daylight saving is at exactly the given date In that case the day value must not be negative If weekday is not zero and day is posi tive then the daylight saving starts on the first day the iteration of the weekday e g 1st Sunday 3rd Tuesday etc If weekday is not zero and day is negative then the daylight saving starts on the last day the iteration of the weekday e g last Sunday 3rd last Tues day etc The saving is in the unit of minutes The saving time may also be preceded by a negative sign if subtraction is desired instead of addition The default value is set for US the Automatic Daylight Saving Time Rule shall be set to 3 2 7 2 0 11 1 7 2 0 60 Examples US Canada where daylight saving time is applicable 03 02 7 02 00 11 1 7 02 00 60 This means the daylight saving time starts from the second Sunday of March at 2AM and ends the first Sunday of November at 2AM The saving is 60 minutes Time Display Format LCD time display in 12 hour or 24 hour format Date Display Format Choose one of the following formats e Year Month Day e
44. djusted after video conversation is established Use MWI button to toggle between VOLUME BIT RATE and Tone Remapping Filter mode After choosing the feature use UP and DOWN arrow to adjust Packetization Default is 0 mode Enable Video Default is No If configured to YES the video phone can be turned to a video surveillance camera Surveillance after the phone rebooted Surveillance This is the port for the video surveillance camera data stream RTSP port Default is 554 Streaming RTSP This is for the URI of the streaming RTSP server Server GXV300x can also be a remote surveillance monitor for another GXV300x phone used as surveil lance camera or other supported IP Camera or video source For such application both devices Server and Monitor have to be in the same LAN or VPN Streaming RTSP The user ID used to connect to RTSP server User ID To act as remote surveillance monitor the GXV300x has to give the RTSP server authorized User ID in order to fetch the RTSP streaming packets Streaming RTSP The password used to connect to RTSP server Password To act as remote surveillance monitor the GXV300x has to give the server authorized Password to match the credentials in order to fetch the RTSP streaming packets Layer 3 QoS This field defines the layer 3 QoS parameter It is the value used for IP Precedence or Diff Serv or MPLS Default value is 0 Layer 2 QoS This contains the value used for layer 2 VLAN tag 802 1q and 802
45. e phone boot up Default is No Turn on the toolbar of the mini browser if having USB keyboard mouse plugged Default is Yes The mini browser home page Default is about start htm The mini browser using special format similar to cell phone e g http mobile boston com Default is No If set to Yes the call waiting will be disabled Default is No if set to Yes the call waiting tone will be disabled Default is No If set to Yes the direct IP call will be disabled and not working Make an direct IP call by dialing last octet of IP address 3 digits instead of 12 digits IP address if phones are in the same LAN VPN No SIP server required and that field should be blank Default setting is No When set to YES if XXX is dialed where X is 0 9 and XXX lt 255 phone will make direct IP call to aaa bbb ccc XXX where aaa bbb ccc comes from the LAN VPN IP address REGARDLESS of subnet mask XX or X also valid so leading 0 is not required but OK See Quick IP Call Mode for details Default is No If set to Yes and server proxy supports this feature phone will feed loopback information to server Default is No If set to Yes the configuration changes via keypad are disabled Caution Phone could get LOCKED if user configured this option but forgot administration password or WebUI access broken GXV300x User Manual Firmware 1 2 3 3 Page 31 of 57 Updated 03 2010 VolPon www voipon co uk sales voipon co uk Tel 44
46. ed 03 2010 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Volume Amplification Caller ID Scheme Disable FXS Caller ID Enable FXS Call Waiting Caller ID Distinctive Ring Tone FXS Ring Tone Voice path volume adjustment e Rxis again level for signals transmitted by FXS e Txis again level for signals received by FXS Default 0dB for both parameters Loudest volume 6dB Lowest volume 6dB User can adjust volume of call on either end using the Rx Gain Level parameter and the Tx Gain Level parameter located on the FXS Port Configuration page If call volume is too low when using the FXS port adjust volume using the Rx Gain Level parameter under the FXS Port Configuration page If voice volume is too low at the other end user may increase the far end volume using the Tx Gain Level parameter under the FXS Port Configuration page Default is Bellcore Default is No Default is No If set to YES Call Waiting caller ID will not be provided to analog phone connected to this FXS port This function lets you configure ring tone cadence preferences Using these settings user can configure tone frequencies according to user preference By default the tones are set to North American frequencies Frequencies should be configured with known values to avoid uncomfortable high pitch sounds This feature allows users to configure different ring tones for audio call video call for differ
47. eeseneeesnressnvene 24 ADVANCED USER CONFIGURATION trte st tostee ttes tt otteet eote SE Eo SESS EES EEEN EE ENEAS EEEE ES EEES S EES EES EEEn reene 26 INDIVIDUAL ACCOUNT SBETTINGS 33 CONFIGURATION THROUGH SECURE CENTRAL PROVISIONING SERVER 40 SOFTWARE UPGRADE amp CUSTOMIZATION ccccccsssssssscsssscsssscssscssssscscssssssscssecssssssscsscsssscssecsssssesssesenee 41 FIRMWARE UPGRADE THROUGH TFTP HTTP 41 CONFIGURATION FILE DowwNtL oan 42 GXV CUSTOMIZATION WE 44 XML PHONEBOOK sne arkene aura nn een 44 SCREENSAVER IMAGES Lunnan ei ane tidi 46 CUSTOMIZED RING TONES testiste stette t tetteren ste SoN es ESEESEESEEN ESSEEN ESEESEES NESES ESSEEN EEE eeano eene 48 AUXILIARY PORTS anan Se eee ae ie 49 VIDEO SURVEILLANGE ssssesssssscacctssccsssevessassasceceoseucecoansscecaecovvacesasesecsscsdeactssousecd ouessecdsssnvacsensech sassecdscbecessssesuescecsenee 52 RESTORE FACTORY DEFAULT SETTING cccccsscssssssssssssssssssssssscsssscssscsssssssscssssnscssscesssssssessssnscssscsscesees 55 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 TABLE OF FIGURES GXV300x USER MANUAL Figure 1 Connecting the GXV300X EEN 4 Figure 2 Ae EE 9 Figure 3 Getting Familiar with Keypad sss sese es sese essere enesenn nenen nenn nenen 10 Figure 4 Configure Menu Options rnrannronnnonnrrnnnonnrrnnnonnrrnnnennrrnnnennrrnnnennrrnnsennrannsennrrensennrrensennn 19 Figure 5 Flow Chart of K
48. ent accounts SAVING THE CONFIGURATION CHANGES After the user makes a change to the configuration press the Update button in the Configuration Menu The web browser will then display a message window to confirm saved changes Grandstream recommends reboot or power cycle the IP phone after saving changes REBOOTING THE PHONE REMOTELY Press the Reboot button at the bottom of the configuration menu to reboot the phone remotely The web browser will then display a message window to confirm that reboot is underway Wait 30 seconds to log in again Grandstream Networks Inc GXV300x User Manual Page 39 of 57 Firmware 1 2 3 3 Updated 03 2010 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 CONFIGURATION THROUGH SECURE CENTRAL PROVISIONING SERVER Grandstream GXV300x can be automatically configured from a central provisioning system When GXV300x boot up it will send TFTP or HTTP request to download configuration file cfg000b82xxxxxx where 000b82xxxxxx is the LAN MAC address of the GXV300x The configuration file can be downloaded via TFTP or HTTP HTTPS from the central server A service provider or an enterprise with large deployment of GXV300x can easily manage the configuration and ser vice provisioning of individual devices remotely from a central server Grandstream has a provisioning system called GAPS Grandstream Automated Provisioning System that is used to support
49. er has to be used to resolve this situation Total number of calls received since last reboot Total number of calls made since last reboot Total numbers of calls missed since last reboot Total number of SIP messages sent out since last reboot Total number of SIP messages received since last reboot Total number of RTP packets sent since last reboot Total number of RTP packets received since last reboot Total number of RTP packets lost since last reboot END USER CONFIGURATION Once this HTTP request is entered and sent from a Web browser the GXV300x will respond with a login screen There are two default passwords for the login page User Level Password Webpages allowed End User Level 123 Only Status and Basic Settings Administrator Level admin Browse edit ALL pages After login the next configuration page is the Basic Configuration page TABLE 11 BASIC CONFIGURATION DEFINITIONS Web Access Web Port End User Password Grandstream Networks Inc Select HTTP or secure HTTPS protocol for Web Access By default HTTP uses port 80 and HTTPS uses port 443 This field is for customizable web port This contains the password to access user lever Web Configuration Pages This field is case sensitive with a maximum length of 25 characters GXV300x User Manual Firmware 1 2 3 3 Page 24 of 57 Updated 03 2010 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808
50. etworks Inc GXV300x User Manual Firmware 1 2 3 3 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Page 45 of 57 Updated 03 2010 Fax 44 0 1245 808299 lt accountindex gt 0 lt accountindex gt lt Phone gt lt Contact gt lt Contact gt lt LastName gt Lee lt LastName gt lt FirstName gt Li ly lt FirstName gt lt Phone gt lt phonenumber gt 6000 lt phonenumber gt lt accountindex gt 1 lt accountindex gt lt Phone gt lt Contact gt lt AddressBook gt SCREENSAVER IMAGES Customize the screensaver images by using the free Screensaver Generation Tool downloadable from http www grandstream com resources html Personalize the screensaver by downloading your favorite pictures Picture requirements e Baseline JPEG e 320x240 in dimension s RGB color space e 8 bit data The screensaver file image bin cannot rename this file is limited to 20 images or 320kb whichever limit is reached first Screensaver pictures as well as the customized ring tones are flashed into the phone the same way to upgrade firmware Just put the files together with firmware files Grandstream recommends that you resize pictures using popular photo processing software The follow ing screen shots are resize pictures using Adobe Photoshop FIGURE 6 SIZING THE SCREENSAVER m Pixel Dimensions 225K Matte None z Width pixels lt Reset Image Options Reset
51. ey Pad Configuration Menu 20 Figure 6 Sizing the ScreenSaver serrie snoa Erini nainen aN ENNAN ANAR VEA AUNAN an ARRAK NEN S NANA AEA 46 Figure 7 Screenshot of Screensaver Uli 47 Figure 8 Screenshot of Ring Tone Generating Utility eee eee eee eee eee 48 Figure 9 TV GXV300x RT 49 Figure 10 Headset Jack Diagram zcciiccczcesceceecttaacesevatece EEAS 50 Figure 11 Headset Cross over Diagrams sees ee sees sees sese e ee eeneeeee eines nenn 51 Figure 12 Screenshot Monitoring Gtaiton ssees sese sees sese e eee ee neee neee nenn 53 TABLE OF TABLES GXV300x USER MANUAL Table 1 Definitions of the GXV 300x Connechors eee eee ee 4 Table 2 GXV300x Product Modele AA 6 Table 3 GXV300x Key Features in a Glance eee eee 6 Table 4 Hardware Specifications sse eee eee eee 6 Table 5 GXV 300x Technical Specifications ssssessnsesseeesr teneerste trtnnsretttntrtnnennsttnnnnn nsere ennnen 7 Table 6 LCD Icon Definitions sese eee eee eee 9 Table 7 GXV Button Definitions 22 0 2 2 eee cece eee 11 Table 8 GXV300x Call Features see eee 18 Table 9 Key Pad Configuration Men 21 Table 10 Status Page Detnttons sse eee eee eee eee eee 22 Table 11 Basic Configuration Definitions reraravvvnnnnnvvrnnnnnvnrnnnnnnvrnnnnennrnennrnnrnnsrennrnesrrnnrressen anne 24 Table 12 Advanced Settings Configuration Page Definitions sse eee eee eee eee eee 27 Table 13 SIP Account Configuration Page Definitions sees eee eee eee ee eee 33 Table 14
52. h is the TFTP or HTTP server path for the configuration file It needs to be set to a valid URL either in FQDN or IP address format The configuration parameter is associated with each particular field in the web configuration page A pa rameter consists of a capital letter P and 2 or 3 could be extended to 4 in the future digit numeric num bers i e P2 is associated with Admin Password in the ADVANCED SETTINGS page For a detailed parameter list please refer to the corresponding configuration template of the firmware Once the GXV300x boots up or re booted it will request a binary configuration file named CEQXXXXXXXXXXXX where XXXXXXXXXXXxX is the MAC address of the device Le cfg000b820102ab The configuration file name should be in lower cases NOTE For earlier hardware versions prior to V1 1 a manual power cycle is required if the LCD is pale or changes to the color white after firmware upgrade or configuration file downloading For hardware ver sions after V1 1 the GXV300x automatically reboots itself after such process If the firmware crashes for an unknown reason during upgrade and the phone cannot boot up please press and keys simultaneously then power up the phone This will force the phone to load the stored boot file so that user can flash the phone again with good firmware files Grandstream Networks Inc GXV300x User Manual Page 42 of 57 Firmware 1 2 3 3 Updated 03 2010
53. irst codec in the above codec Preference List or the actual used payload type negotiated between the 2 conversation par ties at run time e g if the first codec is configured as G 723 and the Voice Frames per TX is set to 2 then the ptime value in the SDP message of an INVITE request t will be 60ms because each G 723 voice frame contains 30ms of audio Similarly if this field is set to 2 and the first codec is G 729 or G 711 or G 726 then the ptime value in the SDP message of an INVITE request will be 20ms If the configured voice frames per TX exceeds the maximum allowed value the IP phone will use and save the maximum allowed value for the corresponding first codec choice The maximum val ue for PCM is 10 x10ms frames for G 726 it is 20 x10ms frames for G 723 it is 32 x30ms frames for G 729 G 728 64 x10ms and 64 x2 5ms frames respectively Please be careful when editing these parameters Adjusting these parameters will also change the jitter buffer The GXV300x has a patent jitter buffer handling algorithm Grandstream recommends using the default settings and not adjusting these parameters Incorrect settings will affect the voice quality Default value is 15 frames second The video frame rate is adjustable based on network condi tions Increasing the frame rate will increase the amount of data significantly therefore con suming more bandwidth Lack of bandwidth the video will get impaired due to packet los
54. ived Gray SIP Proxy Server not registered Phone Status Icon OFF when the handset is on hook ON when the handset is off hook Audio Mute ON when audio mute is enabled DND ON when DND is enabled OFF when the speakerphone is off ON when the speakerphone is on Handset Speakerphone and Ring Volume Icon Each icon appears next to the volume icon To adjust volume use the up down arrow button Speaker Phone Status Icon EH FLASH when phone rings or a call is pending Grandstream Networks Inc GXV300x User Manual Page 9 of 57 Firmware 1 2 3 3 Updated 03 2010 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Real time Clock Synchronized to Internet time server Internet required 2 39AM Time zone configurable via web browser AM PM indicator Missed Call Icon a a Icon appears when you miss a call Number indicates how many missed calls ap Video Mute e JE ON when video is disabled Voice Video Message EE ON when there is unheard message Forward ON when call forwarding is enabled Ce j FIGURE 3 GETTING FAMILIAR WITH KEYPAD Line 1 3 keys Mute Delete Camera Block Message Standard key pad Menu Keys Conference Transfer Phonebook OSD Camera Loopback Dis play On Off key Hold Speaker Send Re Dial Grandstream Networks Inc GXV300x User Manual Page 10 of 57 Firmware 1 2 3 3 Updated 03 2010 VolPon www voipon co uk sales voipon co u
55. k Tel 44 0 1245 808195 Fax 44 0 1245 808299 Table 7 GXV Button Definitions Key Button Key Button Definitions LINE1 LINE3 up DOWN LEFT RIGHT gt a CAMERA LOOPBACK DIS PLAY and OSD ON OFF ADDRESS BOOK B E SPEAKER HOLD SEND Grandstream Networks Inc 3 Line keys with LED can be configured to different SIP profiles or providers Use button to select next Menu Item when phone is in keypad configuration mode Or increase handset speakerphone volume when phone is ACTIVE Or increase ring volume when phone is in IDLE mode Use button to select previous Menu Item when phone is in keypad configure mode Or decrease handset speakerphone volume when phone is ACTIVE Or decrease ring volume when is in IDLE mode Shift cursor to left Shift cursor to right Also function as shortcut to bring up Call History when phone is in idle state Enter Keypad Configuration MENU mode when phone is in IDLE mode Use as ENTER key when in Keypad Configuration TRANSFER key Transfer an ACTIVE call to another number Press CONF button to connect Calling Called party into conference Enter to retrieve video voice mails or other messages Enable Disable Camera for privacy Block camera to make call without video When button is activated an red icon will flash on the LCD and the phone functions as a normal IP phone Enable Disable Mute On an active call press button MUTE the call When
56. l Call Waiting tone audible when line is in use and there is a call waiting to be answered Call Transfer GXV300x supports both blind and attended or supervised transfer 1 Blind Transfer Press TRNF button then dial the number and press the SEND button to complete transfer of an active call 2 Attended or Supervised Transfer Press Line x button to make a call and automatically place the ACTIVE LINE on HOLD Once the call is established press TRNF key then the key with blinking line to transfer the call and hang up NOTE e To transfer calls across SIP domains SIP service providers must support transfer across SIP domains Blind transfer will usually use the primary account SIP profile s f pressed wrong number and want to cancel the transfer just press the TRNF again to cancel the transfer Or press HOLD key to hold the line and redo again 3 Way Conferencing GXV 3000 supports 3 way conferencing 1 Initiate a Conference Call Place first call on hold by press LINE key to call second party and establish the call press the CONF button then press the line on hold blinking bring three parties together 2 Toggle Video Conference Once the 3 way conference is established press the CONF key to toggle between two video users for video Grandstream Networks Inc GXV300x User Manual Page 15 of 57 Firmware 1 2 3 3 Updated 03 2010 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 80819
57. ly provided that the SIP server proxy supports these features The SIP Session Timer extension enables SIP sessions to be periodically refreshed via a SIP request UPDATE or re INVITE Once the session interval expires if there is no refresh via a UPDATE or re INVITE message the session is terminated Session Expiration is the time in seconds where the session is considered timed out pro vided no successful session refresh transaction occurs beforehand The default value is 180 seconds The minimum session expiration in seconds The default value is 90 seconds If set to Yes the phone will use session timer when it makes outbound calls if remote party supports session timer GXV300x User Manual Page 35 of 57 Firmware 1 2 3 3 Updated 03 2010 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Callee Request Timer Force Timer UAC Specify Refresher UAS Specify Refresher Force INVITE Enable 100rel Audio Call Ring Tone Video Call Ring Tone Send Anonymous Anonymous Call Rejection Refer To Uses Target Contact Auto Answer Preferred Vocoder Preferred Video Coder Choose Video Codec By Local Preference Grandstream Networks Inc If selecting Yes the phone will use session timer when it receives inbound calls with ses sion timer request If set to Yes the phone will use session timer even if the remote party does not support this fea
58. name country type xsd string minOccurs 1 maxOccurs 1 gt lt xsd sequence gt lt xsd complexType gt lt xsd element gt lt xsd element name Phone gt lt xsd complexType gt lt xsd sequence gt lt xsd element name phonenumber type xsd string minOccurs 1 maxOccurs 1 gt lt xsd element name accountindex type xsd integer minoccurs 1 maxOccurs 1 lt xsd sequence gt lt xsd complexType gt lt xsd element gt default 1 gt lt xsd element name Email type xsd string minOccurs 0 nillable true gt lt xsd element name Department type xsd string minOccurs 0 nillable true gt lt xsd element name Company type xsd string minoccurs 0 nillable true gt lt xsd element name Icon type xsd base64Binary minoccurs 0 nillable true gt lt xsd sequence gt lt xsd complexType gt lt xsd element gt lt xsd sequence gt lt xsd complexType gt lt xsd element gt lt xsd schema gt Example Phonebook File lt xml version 1 0 gt lt AddressBook gt lt Contact gt lt LastName gt Doe lt LastName gt lt FirstName gt John lt FirstName gt lt Phone gt lt phonenumber gt 8000 lt phonenumber gt lt accountindex gt 0 lt accountindex gt lt Phone gt lt Contact gt lt Contact gt lt LastName gt Smith lt LastName gt lt FirstName gt Alan lt FirstName gt lt Phone gt lt phonenumber gt 8001 lt phonenumber gt Grandstream N
59. nce again Grandstream Networks Inc GXV300x User Manual Page 52 of 57 Firmware 1 2 3 3 Updated 03 2010 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 FIGURE 12 SCREENSHOT MONITORING STATION e VLC media player File View Settings Audio Video Navigation Help E 2 HE wm a W SS dis 0 02 45 0 00 00 x1 00 rtsp fadmin password 192 168 1 136 Grandstream Networks Inc GXV300x User Manual Page 53 of 57 Firmware 1 2 3 3 Updated 03 2010 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 VLC media player File view Settings Audio Video Navigation Help 2 HE wm wa KW S Ge 0 03 22 0 00 00 x1 00 rtsp fadmin password 192 168 1 136 Grandstream Networks Inc GXV300x User Manual Page 54 of 57 Firmware 1 2 3 3 Updated 03 2010 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 RESTORE FACTORY DEFAULT SETTING WARNING Restoring the Factory Default Setting will delete all configuration information of the phone Please backup or print all the settings before you restoring factory default settings Grandstream is not responsible for restoring lost parameters and cannot connect your device to your VolP service provider INSTRUCTIONS FOR RESTORATION Step 1 Press OK button to bring up the keypad configuration menu select Config press OK to enter submenu selec
60. ndstream Innovative IP Voice amp Video Grandstream Networks Inc GXV300x Series IP Video Phone GXV300x SeriesUser Manual Firmware Version 1 2 3 3 VolPon www voipon co uk sales Qvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 TABLE OF CONTENTS GXV300x USER MANUAL WELCOME PE EEE PE 2 GXV3000X SERIES OVERVIEW rrrsvvrvvrrnvrrrversvarsversvnrvensvnrsvnesvrsvvreversvresveesversvessvessensvnesveesveevvrevvesvvesvresvessressrassees seer 2 INSTALLATION EN 3 CONNECTING YOUR GXV IP VIDEO PHONE vene 4 NANNETTS 5 PRODUCT OVERVIEW vesse sss sonnen nenas annon nanna nanna nanas nann 6 USING GXV300X IP VIDEO PHONE svcscacssssscccecisssssessssccseccancacesssdsactscosssdesssvssveduecsacesssbvacsstecsacesssbuseusdecsscasadsassscesss 9 GETTING FAMILIAR WITH LCD 9 MULTIPLE SIP ACCOUNTS AND LINES o noeeaeneenneenneeneesonssrtssrterttsett to tttn ethos tosto tE Ee EEEE EE EEEE EEEE Ere SEES SES n resne eneee ne 12 MAKING PHONE Cas 15 GALL FEATURES ssstesscssisccescccescccseveesescctsscosscsecesvcsusssessessnsocsstessessces scossconsssvssvacsesscsessoousbecsvaceussCessssnodessovessessctescecdiee 18 CONFIGURATION GUID Eiveisissicesssecscscctscscesscocacesssssacecsascccueasvescesstccectnsousacessescecteeseusconsesss Ne aS O S E TESSE ei 19 CONFIGURE OPERATION WITH KEYPAD 19 CONFIGURATION WITH WEB Bpowern 22 END USER CONFIGURATION vnr vvrrenevernrerrn eee neereneveenreesneeeeneerenveeeneessneeesnesseneeenresnvessn
61. nes are on a same LAN VPN using private or public IP addresses or Grandstream Networks Inc GXV300x User Manual Page 13 of 57 Firmware 1 2 3 3 Updated 03 2010 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 e Both phones can be connected through a router using public or private IP addresses with neces sary port forwarding or DMZ To make a direct IP call please follow these steps 1 Press MENU button to bring up MAIN MENU 2 Select Direct IP Call using the arrow keys 3 Press OK to select 4 Input the 12 digit target IP address Please see example below 5 Press OK key to initiate call For example f the target IP address is 192 168 1 60 and the port is 5062 e g 192 168 1 60 5062 input the following 192 168 1 60 5062 key represent and key represent Press Ok to dial out Quick IP Call Mode Dial an IP address under the same LAN VPN by keying in the last octet in the IP address This partially simulates a PBX function using the CMSA CD without a SIP server Static IP usage recommended In the Advanced Settings page set the Use Quick IP call mode to YES When xxx is dialed where x is 0 9 and xxx lt 255 a direct IP call to aaa bbb ccc XXX is completed aaa bbb ccc is from the local IP address regardless of subnet mask xx or x are also valid The leading 0 is not required but OK For example 192 16
62. nterface Board Part Number This field contains the product part number MAC Address The device ID in HEX format This is a very important ID for ISP troubleshooting IP Address This field shows IP address of GXV300x Product Model This field contains the product model information Software Version e Program This is the main firmware release number always used for identify the whole software or firmware system of the phone e Loader Driver loader code version number e Boot Booting code version number System Up Time This field shows system up time since the last reboot Grandstream Networks Inc GXV300x User Manual Page 23 of 57 Firmware 1 2 3 3 Updated 03 2010 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Registered PPPoE Link Up NAT NAT Mapped IP Total Inbound Calls Total Outbound Calls Total Missed Calls Total SIP Message Sent Total SIP Message Received Total RTP Packet Sent Total RTP Packet Received Total RTP Packet Loss This field indicates whether the accounts are registered to the related SIP server s GXVx3000 can support up to three different SIP profiles This field shows whether the PPPoE connection is up if connected directly to DSL modem This field shows what kind NAT router the GXV300x is connected to It is based on the resolve result of STUN Server used STUN will not work if it is Symmetric NAT Outbound Proxy or Session Border Controll
63. ny length of num bers with a minimum of 2 digits beginning with 2 with the leading digit replaced with 011 3 Default Outgoing x x Example of a simple dial plan used in a Home Office in the US 1900x lt 1617 gt 2 9 xxxxxx 1 2 9 xx 2 9 xxxxxx 011 2 9 x 3469 11 Explanation of example rule reading from left to right e 41900x prevents dialing any number started with 1900 e lt 1617 gt 2 9 xxxxxx allows dialing to local area code 617 numbers by dialing 7 numbers and 1617 area code will be added automatically s 1 2 9 xx 2 9 xxxxxx allows dialing to any US Canada Number with 11 digits length 011 2 9 x allows international calls starting with 011 e 3469 11 allow dialing special and emergency numbers 311 411 611 and 911 x more than two digits and end with a sign NOTE Use as Dial Key has to be disable in this case s x x start with O or more digits and followed with TT and end with more than 1 digit Valid 1 2 Invalid 123 Note In some cases user wishes to dial strings such as 123 to activate voice mail or other application provided by service provider In this case should be predefined inside dial plan feature and the Dial Plan should be x Time waited before the call is forward to a number or VM Default is 20 seconds Default is Yes If set to No then Call Transfer Call Forwarding amp Do Not Disturb will be supported local
64. on co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 i i caller ID 3 way conferencing redial dial plans off hook auto dial auto answer early dial speed dial call log and volume control Visual voice mail indicator audio mute amp Firmware Upgrades Support for Authenticating configuration file before accepting changes i i Support firmware upgrade via TFTP or HTTP Allow user to specify different URL for i i configuration file and firmware files eee e a er aoaaa E AE Advanced Server i Support DNS SRV Look up and SIP Server Fail Over Visual message waiting indica Features tion Support customizable idle screensaver i Security DIGEST authentication and encryption using MDB and MD5 sess Secure signaling SIP over TLS pending and secure voice video communication De cee sn EE Grandstream Networks Inc GXV300x User Manual Page 8 of 57 Firmware 1 2 3 3 Updated 03 2010 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 USING GXV300x IP VIDEO PHONE GETTING FAMILIAR WITH LCD FIGURE 2 GXV LCD SCREEN The LCD display disappears when the screensaver is on If you do not want the LCD display you can turn it off Account 1 e Zr ndstrean ue 2009 06 30 422AM 192 168 89 63 TABLE 6 LCD ICON DEFINITIONS LCD Icon Definitions Connectivity Status SIP Proxy Server Icon Color connected to SIP Server IP address rece
65. one will be erased and filled with the downloaded entries Grandstream Networks Inc GXV300x User Manual Page 44 of 57 Firmware 1 2 3 3 Updated 03 2010 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 At any time you can trigger an immediate download from by choosing the Download Phonebook in the GUI Phone Book Menu you can use the down arrow key when the phone is on hook XML Syntax XSD file lt xml version 1 0 gt lt xsd schema xmIns xsd http www w3 org 2001 XMLSchema gt lt xsd element name AddressBook gt lt xsd complexType gt lt xsd sequence gt lt xsd element name Contact minoccurs 1 maxoccurs unbounded gt lt xsd complexType gt lt xsd sequence gt lt xsd element name LastName type xsd string minoccurs 1 gt lt xsd element name FirstName minOccurs 0 type xsd string nillable true gt lt xsd element name Address minOccurs 0 nillable true gt lt xsd complexType gt lt xsd sequence gt lt xsd element name address1 type xsd string minOccurs 1 maxOccurs 1 gt lt xsd element name address2 type xsd string minOccurs 0 maxOccurs 1 gt lt xsd element name city type xsd string minoccurs 1 maxoccurs 1 gt lt xsd element name state type xsd string minOccurs 1 maxOccurs 1 gt lt xsd element name zipcode type xsd string minOccurs 1 maxOccurs 1 gt lt xsd element
66. ons for firmware upgrade via a Local TFTP Server 1 Unzip the file and put all of them under the root directory of the TFTP server 2 The PC running the TFTP server software and the GXV300x should be in the same LAN segment 3 Make sure the firmware files are in the correct root folder of TFTP server If using Solarwinds free TFTP server make sure changing the TFTP server s default set ting from Receive Only to Transmit Only for the firmware upgrade Then start the server by running the TFTP server software 4 In the phone s web configuration page configure the Firmware Server Path to the IP address of the PC running the TFTP software 5 Update the change and reboot the phone You can also download the free HTTP server from http httpd apache org or use Microsoft IIS web server embedded in some version of Windows OS NOTE When GXV300x phone boots up it will send TFTP or HTTP request to download configuration file cfg000b82xxxxxx where 000b82xxxxxx is the MAC address of the GXV300x phone This file is for ini tial provisioning purpose only For normal TFTP or HTTP firmware upgrades the following error messag es in a TFTP or HTTP server log can be ignored TFTP Error from IP ADRESS requesting cfq000b82023d04 File does not exist Configuration File Download CONFIGURATION FILE DOWNLOAD The GXV300x can be configured via Web Interface as well as via Configuration File through TFTP or HTTP Config Server Pat
67. ower outage at this stage If a firmware upgrade fails for any reason the phone will stop the upgrading process and re boot using the existing firmware NOTE If the phone cannot boot up user can force the phone to load the internal stored booting code by pressing the and key simultaneously and power on the phone Then flash the phone again using the correct firmware files Firmware upgrades may take 5 minutes in a controlled LAN environment or up to 45 minutes over the public Internet Grandstream recommends download firmware file and complete firmware upgrade process in a controlled LAN environment whenever possible No Local TFTP Server For users who do not have local TFTP server Grandstream provides a NAT friendly TFTP server on the public Internet for users to download the latest firmware upgrade automatically Please check the Sup port Download section of our website to obtain this TFTP server IP address http www grandstream com firmware html Each product has a unique TFTP server address Grandstream Networks Inc GXV300x User Manual Page 41 of 57 Firmware 1 2 3 3 Updated 03 2010 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Alternatively download and install a free TFTP or HTTP server and perform firmware upgrades Free Windows version TFTP server is available http support solarwinds net updates New customerFree cfm Or http tftpd32 jounin net Instructi
68. rmware upgrade and configuration For example http provisioning mycompany com 6688 Grandstream 1 2 2 5 Here 6688 is the specific TCP port that the HTTP server is using it can be omitted if using default port 80 Please do not interrupt power when doing firmware upgrade Note If Auto Upgrade is set to No GXV300x will only perform HTTP download once at boot up Firmware This is the server path for Firmware server It can be different with the Configuration server which Server Path used for provisioning Config This is the server path for provisioning it can be different with firmware server Server Path Firmware File For ITSP to lock up firmware If configured only firmware matched with the encrypted Prefix Prefix Postfix and or Postfix will get download and flashed into the phone Config File For ITSP to lock up configuration If configured only configuration file matched with the encrypted Prefix Postfix Prefix and or Postfix will get download and flashed into the phone Allow DHCP Default is Yes Option 66 to If DHCP option 66 turned ON in LAN the TFTP server can be redirected Please be very careful override server to this as the redirection could brick the phone if happed during firmware upgrade Grandstream Networks Inc GXV300x User Manual Page 29 of 57 Firmware 1 2 3 3 Updated 03 2010 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Automatic This function is used by ITSP
69. rrow keys e Press OK to select e Press OK again to dial 5 USING THE PHONEBOOK Calling a phone in from the phone s phonebook Each entry in the phonebook can be attached to an individual SIP account The phone will use that SIP account to make the phone call e Go to the phonebook by i Pressing the phonebook button bottom left hand side of phone or ii Pressing the DOWN arrow key or iii Pressing the menu button and Selecting Phone book and Press MENU e Select the phone number by using the arrow keys e Press OK so select e Press OK again to dial 6 Paging Intercom The paging intercom function can only be used if the SERVER PBX supports this feature and both the phones and PBX are correctly configured e Take the Handset SPEAKER Headset oft book e Select the LINE key associated with account e Press OK key to display LCD LINEx PAGE USING e Dial the phone number you want to Page Intercom e Press SEND key NOTE s _Dial tone and dialed number display occurs after the handset is off hook and the line key is se lected e The phone waits 4 seconds by default no key entry timeout before sending and initiating the call Press the SEND button to override the 4 second delay Making Calls using IP Addresses Direct IP calling allows two phones to talk to each other in an ad hoc fashion without a SIP proxy VoIP calls can be made between two phones if e Both phones have public IP addresses or e Both pho
70. ry Press MUTE DEL to delete the digit or letter NOTE Pressing MUTE button for an incoming call will reject the call MUTE button also functions as de lete key when user wishes to delete the last entered digit Do Not Disturb 1 Press the Mute Delete button if you do not want to take a call when in ringing stage This will send the caller directly to voicemail if user has a voicemail or reject the incoming call 2 Press the Mute Delete button when phone is idle to set the phone to DND Do not Disturb mode an icon will flash on the screen The phone will not ring and send caller directly to voice mail if user has one Camera Block To disable enable video during a call press the CAMERA BLOCK button The video is disabled but the audio remains enabled The flashing red blocked camera icon in the LCD indicates the call is not in video mode and the camera is blocked for purpose like privacy Grandstream Networks Inc GXV300x User Manual Page 16 of 57 Firmware 1 2 3 3 Updated 03 2010 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Camera Local Loopback Display and OSD ON OFF Enable Disable camera local loopback display and OSD On Screen Display This key functioning in loop switch when pressed continuously the camera local loop back OSD display PIP PIP swap will appear or happen on the LCD screen continuously in a loop mode OSD Display Explanation e PCMU H 264
71. s Video bit rate Default value is 128 kbps The video bit rate is adjustable based on network environment kbps Increasing video bit rate may improve video quality if bandwidth allows Otherwise the video quality will get impaired due to packet loss Video downloading bit rate can also be adjusted after video conversation is established Use MWI button na to toggle between VOLUME BIT RATE and Tone Remapping Filter mode After choosing the feature use UP and DOWN arrow button to adjust By pressing the UP and DOWN button GXV300X sends out SIP INFO to tell remote party increase decrease its uploading rate Grandstream Networks Inc GXV300x User Manual Page 27 of 57 Firmware 1 2 3 3 Updated 03 2010 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Video Packet Size Default value is 1400 range from 100 to 1400 Recommended using 600 800 if you have Outbound Proxy or Media Gateway Video Rate Frame or TMN8 Default is Frame Control TMN8 is good for bandwidth bigger than 384kbps Video Frame Skipping the bad video frame received Skipping Default is No Sharpening Filter Sharpening filter for incoming video Default value is 5 Brightening Filter Brightening filter for incoming video Default value is 5 Tone Remapping Default value is 32 It can be used to improve video quality under low light conditions by equalizing Filter remapping colors tones Tone Remapping Filter can also be a
72. s pressed you will hear a dial tone and see FreeWorldDialup on the LCD display when LINE2 is pressed you will hear a dial tone and see BroadSoft on the LCD display when LINE3 is pressed you will hear a dial tone and see Asterisk PBX on the LCD display Or press LINE1 twice you will hear dial tone and see BroadSoft also To make a call select the line you wish to use The LED will light up solid red If you continue to press one LINE it will circulate among the registered accounts For example when LINE is pressed the LCD displays FreeWorldDialup If LINE1 is pressed twice the LCD displays BroadSoft and the subsequent call will be made through SIP account 2 BroadSoft Incoming calls to a specific account will attempt to use its corresponding LINE if it is not in use When the virtually mapped line is in use the GXV300x will flash the next available LINE from left to right in red Aline is ACTIVE when it is in use and the corresponding LED is solid red Handset Speakerphone and Headset Mode Handset can be toggled between Speaker Headset To switch between Handset and Speaker Headset press the Hook Flash in the handset cradle or press the SPEAKER button Completing Calls There are four ways to complete a call 1 DIAL To make a phone call e Take Handset SPEAKER Headset off hook Or press an available LINE key activates speakerphone e The line will have a dial tone and the primary line
73. ssigned PSTN telephone number this field should be set to Yes Otherwise set it to No If Yes is set a user phone parameter will be attached to the From header in SIP request to indicate the E 164 number This parameter controls whether the GXV300x needs to send REGISTER messages to the proxy server The default setting is Yes Default is No If set to Yes the SIP user s registration information will be cleared on re boot and will be in SIP Contact header to notify the server to unbinding all This parameter allows user to specify the time frequency in minutes that GXV300x re freshes its registration with the specified registrar The default interval is 60 minutes The maximum interval is 65 535 minutes about 45 days Retry registration if the process failed Default is 20 seconds This parameter defines the local SIP port used to listen and transmit The default value for Account 1 is 5060 Itis 5062 5064 for Account 2 and Account 3 GXV300x User Manual Firmware 1 2 3 3 Page 33 of 57 Updated 03 2010 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 NAT Traversal STUN This parameter defines whether the NAT traversal mechanism is activated If activated by choosing Yes and a STUN server is also specified then the GXV300x will behave ac cording to the STUN client specification Using this mode the embedded STUN client de tects
74. t Factory Reset Please refer to Table 5 1 of keypad flow chart Step 2 Enter the MAC address printed on the bottom of the sticker Please use the following map ping 0 9 0 9 A 22 press the 2 key twice A will show on the LCD B 222 C 2222 D 33 press the 3 key twice D will show on the LCD E 333 F 3333 Example if the MAC address is 000b8200e395 it should be key in as 0002228200333395 NOTE If there are digits like 22 in the MAC you need to type 2 then press gt right arrow key to move the cursor or wait for 4 seconds to continue to key in another 2 Step 3 Press the OK button to move the cursor to OK Press OK button again to confirm If the MAC address is correct the phone will reboot Otherwise it will exit to previous keypad menu inter face Grandstream Networks Inc GXV300x User Manual Page 55 of 57 Firmware 1 2 3 3 Updated 03 2010 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299
75. t Choose Account to force the phone sends out registration request About Exit Exit from this menu CONFIGURATION WITH WEB BROWSER The GXV300x embedded Web server responds to HTTP HTTPS GET POST requests Embedded HTML pages allow a user to configure the IP phone through a Web browser such as Microsoft s IE or Mozilla Firefox Access the Web Configuration Pages The GXV IP Phone Web Configuration Pages URL http Phone IP Address where the Phone IP Address is the IP address of the phone displayed on the LCD screen To access the phone s Web Configuration Menu e Connect the computer to the same network as the phone s Make sure the phone is turned on and shows its IP address e Start a Web browser on your computer e Enter the phone s IP address in the address bar of the browser s Enter the administrator s password to access the Web Configuration Menu Grandstream Networks Inc GXV300x User Manual Page 22 of 57 Firmware 1 2 3 3 Updated 03 2010 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 The Web enabled computer has to be connected to the same sub network as the phone This can easi ly be done by connecting the computer to the same hub or switch as the phone is connected to In ab sence of a hub switch or free ports on the hub switch please connect the computer directly to the phone using the PC port on the phone N If the phone is properly connected to a working
76. ture If set to No the phone enables the session timer only when the remote party supports this feature To turn off Session Timer select No As a Caller select UAC to use the phone as the refresher or UAS to use the Callee or proxy server as the refresher As a Callee select UAC to use caller or proxy server as the refresher or UAS to use the phone as the refresher Session Timer can be refreshed using INVITE method or UPDATE method Select Yes to use INVITE method to refresh the session timer The use of the PRACK Provisional Acknowledgment method enables reliability to SIP provisional responses 1xx series This is very important in order to support PSTN inter networking To invoke a reliable provisional response the 100rel tag is appended to the value of the required header of initial signaling messages There are 4 uniquely defined ring tones for Audio Only incoming calls e 1 System Ring Tone when selected all calls will ring with system ring tone e 3 Customer Ring Tones when selected incoming calls from this account will play selected ring tone There are 4 uniquely defined ring tones for Video incoming calls s 1 System Ring Tone when selected all calls will ring with system ring tone e 3 Customer Ring Tones when selected incoming calls from this account will play selected ring tone If this parameter is set to Yes the From header in outgoing INVITE message will be set to anonymous
77. umber Note x represents the line which will be used to make calls For example Dialing 3 on analog phone will get the second dial tone Then dial the destination number Receiving calls When receiving calls not only GXV3006 main phone would ring but also the analog phone Picking up the handset of analog phone will also answer the call After the call is answered audio can be heard on both GXV3006 and the analog phone by picking up handset Video can be seen on GXV3006 no matter the call is answered by GXV3006 or the analog phone Grandstream Networks Inc GXV300x User Manual Page 17 of 57 Firmware 1 2 3 3 Updated 03 2010 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 CALL FEATURES The GXV300x supports traditional and advanced telephony features provided the server supports them TABLE 8 GXV300x CALL FEATURES Key Call Features 30 Block Caller ID for all subsequent calls 31 Send Caller ID for all subsequent calls 50 Disable Call Waiting for all subsequent calls 51 Enable Call Waiting for all subsequent calls 67 Block Caller ID per call 82 Send Caller ID per call 70 Disable Call Waiting per Call 71 Enable Call Waiting per Call Unconditional Call Forward 72 Dial 72 wait for a dial tone Dial the forwarding number followed by wait for dial tone confirmation LCD will display Call FWD Activated Cancel
78. using in keypad configuration function as DELETE key Activate De activate do not disturb DND when idle Reject an incoming call during ring stage send caller directly to voicemail Enable Disable camera local loopback display On Screen Display OSD function like loop switch when pressed XML based Video Phone Address Book Enable Disable hands free speaker phone mode Place ACTIVE call on hold Press SEND to dial a new number or ReDial the last number dialed Function as Enter key when using Mini Web Browser combined with four arrow keys to use keypad to navigate webpage if no USB keyboard mouse GXV300x User Manual Firmware 1 2 3 3 Page 11 of 57 Updated 03 2010 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 MULTIPLE SIP ACCOUNTS AND LINES The GXV300x can support up to 3 independent SIP accounts Each account is capable of independent SIP server user and NAT settings Each of the 3 line buttons LINE1 LINE3 is virtually mapped to an individual SIP account In off hook state select an idle line and the name of the account as configured in the web interface is displayed on the LCD and a dial tone is heard Or press the selected line conti nuously until the related SIP profile showed up on the LCD For example Configure the three SIP accounts as FreeWorldDialup BroadSoft and Asterisk PBX respectively and ensure each is active and registered When LINE1 i
79. voipon co uk sales Qvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Headset Jack FIGURE 10 HEADSET JACK DIAGRAM GXV 3000 Handset Jack GXV 3000 Headset Plug 25 mm mic SPK GND GND GXV 3000 Handset Plug RJ 22 ad w mic abcd ee EG SPK vi i gt SP ap E U U mis micz gt mict U U U d gt SPK 000 Headset Jack GXV 3000 Power Jack Bottom View The left side of the diagram illustrates the RJ22 handset plug pin assignment the right side illustrates the 2 5mm headset plug Additional adaptors are necessary to connect the phone to an external speaker or intercom paging system Adaptors can be purchased from an local electronics store Cross Over Cable For Some Model of Headset If you want to use headset products with an RJ22 plug a special cable known as cross over cable or a cable adapter box is required The standard handset cable supplied with the headset is a roll over ca ble standard for ALL handsets using RJ22 plug The default handset plug PIN lay out is China standard Made in China US and European customers cannot use local popular RJ22 headsets without adjusting the connection wiring as follows EXAMPLE CONNECTING A PLANTRONICS M12 HEADSET USING CLAMPING TOOLS AND RJ22 PLUG Here are the schemas of the two cables the plug viewed with Pin side facing user and PINs layout as specified above in the diagram d SP c Mic a SP b Mic
80. your Grandstream Sales and Service Representative for a RMA Return Merchandise Authorization number before you return the product Grandstream reserves the right to remedy warranty policy without prior notification Warning Please do not attempt to use a different power adaptor Using other power adaptor may dam age the GXV300x and will void the manufacturer warranty Grandstream Networks Inc GXV300x User Manual Page 3 of 57 Firmware 1 2 3 3 Updated 03 2010 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 CONNECTING YOUR GXV IP VIDEO PHONE FIGURE 1 CONNECTING THE GXV300x MOE D GI TABLE 1 DEFINITIONS OF THE GXV 300x CONNECTORS 1 PC 2 LAN 3 USB 4 Video Audio Jacks 5 Headset Jack 6 Power Jack 7 PHONE RJ11 8 LINE RJ 11 Grandstream Networks Inc 10 100Mbps RJ 45 port for connecting PC as switch mode 10 100Mbps RJ 45 port for uplink to Ethernet USB Interface for external USB device like flash to store captured snap shot image USB keyboard and mouse for embedded mini web browser operations RCA Output Interface to external display like TV set 2 5mm headset jack 12V DC power port FXS port should be connected to analog phones Only applicable on GXV3006 FXO port should be connected to the PSTN line Only applicable on GXV3005 GXV300x User Manual Page 4 of 57 Firmware 1 2 3 3 Updated 03 2010 VolPon www voipon co uk sales Qvoipon co uk Tel

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