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Business Bill Pay User Guide

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1. 02 10 2011 Verizon Wireless 50 00 79 86 View bi File 02 10 2011 AT amp T 20 00 93 31 View bi File 02 12 2011 US Bank Home Mortgage 1 231 76 1 231 76 View bill File O 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide wz Business Bill Pay User Manual Be WE 2 Inthe Incoming Bills section click the View bill link corresponding to the bill for which you want to view more detail Result The Notice page appears When you file a bill without paying it you are responsible for any necessary notification or changes with the payee View Bill History To get started please identify the payee for which you would like to view a summary 1 On your navigation page click Payee Management Result My Payees page appears My Payees Hide inactive payees ATST Receiving e Manual Telephone Receiving Payments 26471 bill Set up automatic Change Bilis Action needed Hertz Receiving e Manual Car Rental Receiving Payments 1747 bill Set up automatic Change Bills Cancel oill Verizon Wireless Setup 10 days before due Cell phone Receiving Payments 4284 e bill Full balance Change 2 Find the payee for which you want to view a bill history and click the Bills link Result The Bill History page appears O 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 60 e ke 5 Business Bill
2. 2 Onthe Business Users page find the user that you want to delete and click the Delete link Result The Delete user page appears O 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 36 a Business Bill Pa y User Manual Be Pie Delete user You are about to delete Chris User from your account Once deleted this user will no longer be able to access this account or contact Customer Service on behalf of the business To continue click Delete user User Information First name Chris Middle initial Last name User Social Security number 555555555 Date of birth 08 01 1969 E mail address chris user anywhere com Home phone Work phone User ID BANKERO2 User type User Privileges Funding Accounts test method 2 3222 Yes Approvals and Authorizations Make payments Payment Limit 100 00 per transaction Approve payments No Approval Limit 0 00 per transaction Add Change Payees No Payment Records View payment reports Order CDs Yes Audit reports Yes 3 Click Delete user Result A confirmation page appears that lists the user you just deleted O 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 37 e ke Lo 0 Business Bill Pay User Manual Be EE MA gt Download a Report The ability to download report information is offe
3. Person or business name Joe Customer OR Select a common business Account number Learn more o This payee does not have an account number Zip code here you mail your payments Entering all 9 digits helps us to more accurately identify this payee Nickname Joe Customer Learn more Payment category None v Add payee Cancel 3 Enter the required information and click Add payee Note If your payee is recognized you only need to provide the account number and Zip Code If the payee is not recognized additional information is required Result The Add a Payee Confirmation page appears 4 Click the Add payment options link Result The Set Payment Options page appears 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide T w w A 000 Business Bill Pay User Manual SCH FIS AM PAD Set Payment Options Set an automatic payment rule or specify payment information for AT amp T Local And Long Distance Funding account test method Memo Lech Appears on every check payment Payment option Pay manually 9 Pay automatically at regular intervals Amount S Frequency Twice a month Start on Ta Learn more End on 9 Continue payments indefinitely Continue payments until fd a Save changes Don t save changes 5 Enter the memo and click Save changes Result A confirmation page appears Ad
4. ww z D g Business Bill Pay User Manual b A di NS Edit a Memo Payee S You can edit the default memo for a payee This memo will appear on selected pages within the site for all payments for this payee both check and electronic but it will only be sent to the payee for check payments The memo field is 50 characters long 1 From your navigation links click Payee Management Result The My Payees page appears My Payees Alltel Not available Once every 2 weeks Utilities Receiving Payments 9878 40 00 Change AT amp T Local And Long Not available Once every 2 weeks Auto Receiving Payments Distance 40 00 Change 18823 Comcast Not available Manual Utilities Receiving Payments 8910 Set up automatic Change Sears Not available Manual None Receiving Payments 29996 utomatic Change Wells Fargo Home Not available Manual Auto Receiving Payments Mortgage Set up automatic Change 74354 2 From your payee list click the name of the corresponding payee Result The Payee Details page appears O 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 40 i 3 Business Bill Pay User Manual y A vu NAL Payee Details Change Payee Information Payment Options E mail Notifications Sometimes payees provide us with a preferred address to which payments should be sent This address may be different than the address displayed below
5. O 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 62 e be l l P g Business Bill Pay User Manual S AM ES Result The Payee Details page appears Payee Details Change Payee Information Payment Options E mail Notifications Sometimes payees provide us with a preferred address to which payments should be sent This address may be different than the address displayed below Payee Information Change information AT amp T Local And Long Distance Address 1515 Los Angeles Ave SIMI VALLEY CA 93065 Phone number Not on file Account number 8055798823 Name on account banker Nickname AT amp T Local And Long Distance Category Auto Payee status Active Deactivate Delete View Payment History To get started please determine the payee for which you would like to view payment history 1 From you navigation links click Payee Management 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 63 e E 0 3 Business Bill Pay User Manual E S b AA i E Result The My Payees page appears My Payees Hide inactive payees de ENEE Alltel Not available Once every 2 weeks Utilities Receiving Payments 79878 40 00 Change AT amp T Local And Long Not available Once every 2 weeks Auto Receiving Payments Distance 40 00 Change 28823 Comcast Not available Man
6. AT amp T Local And Long Distance Address 1515 Los Angeles Ave SIMI VALLEY CA 93065 Phone number Not on file Account number 8055798823 Name on account banker Nickname AT amp T Local And Long Distance Category Auto Payee status Active Deactivate Delete 3 Click the Change options link on the Payee Details page Result The Set Payment Options page appears Set Payment Options Set an automatic payment rule or specify payment information for Sears Funding account esmena T Your default funding account is test method Memo A Appears on every check payment Payment option E Pay manually Pay automatically at regular intervals Don t save changes 4 Click Save O 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide Ph 41 3 Business Bill Pay User Manual E S b a PS Result The memo is saved and a confirmation page appears Set Payment Options Confirmation You have successfully set the payment information for Sears Funding account test method Memo to be hand signed each time Payment option Pay manually View all details for this payee Pay this payee Note All the payments scheduled for this payee after this update will have the new default memo Edit a Memo Payment If you ve changed your mind and would like to provide a different memo for a payment or remove a memo you ca
7. 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 5 ww E Business Bill Pay User Manual Be PTS AM ES Result The Payee Details appears Payment Options Change options Funding account test method 2 Memo incoming payment test Payment option Pay automatically at regular intervals Amount 40 00 Frequency Once every 2 weeks Start on 02 04 2011 End on 02 07 2013 3 Click the Change options link To add a default memo for a new payee 1 From your navigation links click Payee Management and then Add New Payee Result The Add a Payee page appears Add a Payee To pay someone D Tell us who you want to pay it can be your cable company doctor or Uncle Charlie A Make your payment t s as simple as that Add a person or business Person or business name OR Select a common business Continue 2 Enter the name of the payee you want to add and click Continue Result The Add a Payee refreshes with additional fields O 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 6 ma ea 000 N j Business Bill Pay User Manual E Add a Payee To pay someone EN Tell us who you want to pat can be your cable company doctor or Uncle Charlie A Make your payment t s as simple as that Add a person or business
8. Auto Credit Card Household Miscellaneous Utilities o 0 o 0 0 Save changes Add anew category 2 To change a payment category click its name Result The Change Payment Category page appears You may rename this category by changing the name below or modify which payees are assigned to the category by selecting or deselecting individual payees When you are done click Save changes Payment category Auto Payees to include in category EF Sears E AT amp T Local And Long Distance F Wells Fargo Home Mortgage 3 Inthe Payment category field change the name of the payment category as necessary 4 Select the payees you would like to include in this payment category 5 Click Save changes Result A confirmation page appears detailing the payees that are part of this payment category Note Renaming this category will change all pending payments and historical records Change an E mail Notification To get started please identify the payee for which you would like to change an e mail notification 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 20 ww 3 Business Bill Pay User Manual E PB i NA 1 From your navigation links click the Payee Management Result The My Payees page appears My Payees Hide inactive payees AT amp T Local And Lon
9. Business Bill Pay User Guide Version 1 0 February 2011 20000 IS p 4 0 B SS Business Bill Pay User Manual P lt A wh Table of Contents HOW DO seat a 4 Activate EE 4 Add a MEMO D 5 o A E P ETET A AT TE ET AE E EE T T E 8 aa RR UE 9 Add a Payment Category EE 10 POG HE 11 Add an E mail Notifica rete oia di dE es ree oi ia 12 Approve Pending SC Ku 14 Posma EE 15 Cancel a CD Order asarini nnani aaaea ces deg sd senaaths a A E TEA AD aA aR Na aAA Ea ANAREN adaa eniai 15 Cancel a E E 16 Cancel an Automatic Payment c cccccceeeececeeeeeceeeeeeaeeeeeeeecaeeecaaeeeeaeeceeeesaeeesaaesseaeeseeeeeseaeeesaaeeseeeeseaees 16 Cancel am He UE 19 Change a Payment Category cccccccceeceececeeeeeceaeeeeaaeeeeeeeceaeeecaaeeseaeeseeeeecaeeesaaeseeaeeseeeeeseaeeescaeeseeeeeeaees 19 Change an E mail Notitication EE 20 Change Funding Account InformatiON iccionnoiicn cocina ici led ci 21 Result A confirmation page appears detailing your CHANGES cccccccconononococononinananononcnnnnnnnnnnna no nn nnncnnannns 23 Change Information for a Person or Business 23 Change Payment Informal saisisit ENN red 25 Check Status of Der KEE 26 Contact DEE 27 IS ANS EE 27 Deactivate NEE 30 MTN EN 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 1 p 2 B SS Business Bill Pay User Manual e A NO Delste a PaymentCaledo smtp 33 Delete a Ropon siria acia 34 Delete RE
10. During the setup process you will be asked if you want to receive the bill online Why does the Action needed link appear on the Make Payments page beneath the name of a person or business I pay This link appears when we need additional information from you regarding your bill Reports How does the Report feature work The reports feature allows you to do a variety of tasks quickly such as retrieving filed bills analyzing spending habits and researching payment dates In addition you can download report data into most popular personal finance programs including Quicken MS Money and Excel To create a report from your navigation links click Customize a report Then select the criteria for your report including the timeframe payees to include and how to sort the results Finally click Generate Report Can I download report data into my personal finance software Yes The information you download is compatible with many of the leading personal finance programs including Quicken Microsoft Money and Excel To download a report into any of these programs select the program you want to download into and then click 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 88 w Y gt 0 e Business Bill Pay User Manual Bike FIS LB eu A e Download After the download is complete use your personal finance software to open and manipulate the data you ve downloaded Can
11. E mail Notifications When do you contact me regarding my account We use e mail notifications to keep in touch with you about your account As our customer you may choose to receive e mails in the following situations e When a bill is received e When abill has not been received X days before the billing date e When no payment has been scheduled X days before the payment is due e When a payment is made These are some of the general e mail notifications you will receive as our customer which you may opt to turn on or off From time to time you may also receive other notifications about your account such as e mails about a specific payment and future payment reminders 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 82 w Y gt 0 Business Bill Pay User Manual Bike FIS LB eu A e Can I change how and when I am notified about my account Absolutely you can tailor the e mail notifications to meet your unique bill management style To change which e mail notifications you receive from your navigation links click Payee Management From your list of payees click the name of the corresponding payee The Payee Details page appears At the top of the page click the link to change e mail notifications The Change E mail Notifications page appears where you will make your changes and then click Submit In addition to these e mail notifications we may contact you fr
12. 0 Business Bill Pay User Manual Bike FIS LB eu A e present them to you in a single secure location You get all of the benefits of electronic delivery without the hassles of having to remember to go to each biller s website individually and keep track of all of the various user IDs and passwords every time you need to view or pay a bill I registered a payee to retrieve bills from the biller s website Why am I receiving the paper bill at home Some payees may continue to send a paper bill to your home even after you begin receiving the bill online To avoid making duplicate payments it is best to pay only those bills that arrive online If a duplicate scanned version of the bill is received at the processing center it will be presented to you as an unassigned bill Some payees may offer the option of turning off the paper bill either by indicating such a preference on their website or by contacting their Customer Service department via phone or e mail Are payments to payees for bills retrieved from the biller s website made electronically The fact that a payee is enabled for the presentation is not necessarily an indication that they can accept payments via electronic funds transfer EFT The presentation of bills we retrieve from your biller s website and EFT payment are distinctly separate technology initiatives Depending on the particular payee s capabilities payments are issued either electronically or via paper check
13. 39878 40 00 Change AT amp T Local And Long Not available Once every 2 weeks Auto Receiving Payments Distance 40 00 Change 78823 Comcast Not available Manual Utilities Receiving Payments 8910 Set up automatic Change Sears Not available Manual None Receiving Payments 59996 Set up automatic Change Wells Fargo Home Not available Manual Auto Receiving Payments Mortgage Set up automatic Change 74854 2 From your payee list click the name of the corresponding payee Result The Payee Details page appears Payee Details Change Payee Information Payment Options E mail Notifications Sometimes payees provide us with a preferred address to which payments should be sent This address may be different than the address displayed below Payee Information Change information AT amp T Local And Long Distance Address 1515 Los Angeles Ave SIMI VALLEY CA 93065 Phone number Not on file Account number 8055798823 Name on account banker Nickname AT amp T Local And Long Distance Category Auto Payee status Active Deactivate Delete 3 From the Payee Information section on the Payee Details page click the Delete Payee link 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 32 be P j Business Bill Pay User Manual AL vu NE Result The Delete Payee page appears TS Delete Payee If you think you may need to pay AT amp T Lo
14. Bill 112343 Bill 40 00 Discount 0 00 Adjustment 0 00 Net 40 00 Total 40 00 What would you like to do e View Payment Outbox e Pay more invoices e Print this page FF Note To change or stop these payments you must access the Payment Outbox section Bill payments are retrieved daily at 8 00 PM CT Print a Report You can print a report from the Payment Records and Search Records Results pages From any of these pages 1 From your navigation links click Payment Records Result The View Reports page appears 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 50 e bh e D g Business Bill Pay User Manual S b r vu E View reports Search records Here are the payments for this report To view a different report please select the new report from the Select a different report to view listbox If you want to add a report to this listbox go to the Create a Report page Select a different report to view CurrentMonth w View Create a report Records from 02 01 2011 to 02 28 2011 Print Download Edit delete report 02 18 2011 ATST Local And Long Distance 40 00 Scheduled test method 3456 Payment details Y YB1B71K4 Check Edit Note 02 10 2011 Alltel 60 00 Scheduled test method 3456 Payment details 9BRB71K4 Check View memo Add a Note Note You can also create a report from the Search Records page 2
15. be Business Bill Pay User Manual E P phe File a Bill or Notice You cannot delete a bill or a notice from the Incoming Bills section but you can remove it by filing it When you file a bill we save the bill but do not pay it 1 From your navigation links click the Bills amp Payments Result The My Bills page appears My Bills There are 4 payments awaiting approval You may approve those payments now Your Bill Inbox presents the bills you received online Select the bills you want to pay and click Schedule payments For bills received in the mail or to make any other payment access the make a payment to any payee page To view approved but unsent payments go to your Payment Outbox Bill Inbox 02 10 2011 Verizon Wireless 50 00 79 86 View bill File 02 10 2011 AT amp T 20 00 93 31 View bil File 02 12 2011 US Bank Home Mortgage 1 231 76 1 231 76 View bi File Fig Select al biis Deselect all 2 Inthe Incoming Bills section on the My Bills page select the box to the left of each bill or notice that you want to file 3 Click File to file the selected bill s or notice s Result The selected items are removed from the Incoming Bills section and a confirmation page appears Confirmation of Notice Filing Bill Center was successfully filed While this notice has been removed from your Bill Inbox you can still view information on a filed item To view filed items go
16. click Administration and then Business Users Result The Business Users page appears Business Users Here s a list of your current business users You can add a user at any time banker ohone BANKERO1 Administrator Edit Chris User BANKERO2 User Edit Delete 2 Click the Edit link for the appropriate user O 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 44 DE g Business Bill Pay User Manual AA ve KT Result The Edit a User page appears Edit user Please change user information and then click Save changes User Information First name Middle initial E Last name be Social Security number nnn nn nnnn Date of birth 08 01 1969 mmiddiyyyy Login Information User ID BANKERO2 Confirm password A User type Administrator Unlimited access ser Limited access Additional contact no site access Privileges Funding Accounts Fest method 2488 Fest method 2 2222 Approvals and Authorizations F Jare payments E Japprove payments ere EL Change Payees Mew payment reports I Jorser CDs Mar reports Dont save changes 3 Make your change to the information as necessary 4 Click Save changes Result The Edit User Confirmation page appears 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 45
17. 35 Download KEE 38 Edita Memo E 40 Edit a Mem E 42 Edit N te to a UE Li E E 43 ele ET A4 lU Ree 46 Make nn 46 Manage e el 47 ok UE 48 Ordera WO EE 48 Fay INVoIceS E E E EET T E E T eds borda 49 Piara Mee 50 Ee E H UR 51 Receive an E Mail Notification for a Payee oonooccconnncncnnnncccnnanoccnnn nac 53 el mee 54 Set Upran Auitormatic PaymMient sis ca c ssecicage vie ee dll in o dina 55 SetUp ap Edilicia li dl a ii 57 View a Billsin R Sta sduigsdlad anit pha danuigaas sattpade Adansdad SEES 58 View a NOCO EE 59 View Bil HISTOLY EE 60 MGW TEE 61 VE eg E EE 61 MIS W IMIS EE 62 Mew Payee E 62 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 2 4 D i 3 Business Bill Pay User Manual E AA ve NE View Payment STO isis a A a ir 63 view Pending Beete E 64 VUE Een 65 MIGW Your Business UE 66 View de 67 Frequently Asked Questions seen 68 SI RISTO EE 68 LETE Ver KE 69 Sl AYN EE 70 Bll Par nen EEN 73 Business Bill Payme Ni sssaaa EEEE Ea AEAEE ee 77 Contact EE 80 A 80 STEE 81 SET Wer le EE 82 Non Bill Leute 84 wech veces deed ed EE ici iaa arca EE aE EES 84 Payment RUGS quina di a dan ee da E dt A ean 85 Personal NOTES cuasi a Ei dese Ee Eege Sear tend eu 86 FUMING eee oS a Cade aye emai ge begets tteat an ee con E peek ected eed tee eee conte gen he dueeee eg oeear emia ceetane 86 SUE 86 Recelve UE 87 EE mur Ee ee E eege 88 SC ul 89 Ee TEE 89
18. 5521 159 63 Checking 1111 02 08 2011 Mary Smith View Edit Cancel Visa 7789 1500 22 Checking 1111 02 08 2011 Steve Johnson View Edit Cancel Telecom One 8898 210 55 Checking 1111 02 08 2011 Mary Smith View Edit Cancel Select all Deselect al 2 Review the payments on the list 3 Click Approve Payments Result The Approval Confirmation page appears Approval Confirmation The following payments were approved on 02 08 2011 To change or cancel these payments you may access the Pending Approval or Payment Outbox page now Hertz Rental Car 9632 86 23 Checking 1111 03 13 2007 View Reports To get started please determine the name of the report which you would like to view 1 From your navigation links click Payment Records Result The View Reports page appears 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 65 vr cece j Business Bill Pay User Manual y PN NA View reports Search records Here are the payments for this report To view a different report please select the new report from the Select a different report to view listbox If you want to add a report to this listbox go to the Create a Report page Select a different report to view Current Month View Create a report Records from 02 01 2011 to 02 28 2011 Print Download Edit delete report 02 18 2011 AT
19. Do Not Subtotal v Include Filed items Unpaid bills Options Show audit activity for each payment 7 Select a specific payee or All payees from the Payee listbox Select a specific funding account or All accounts from the Funding account listbox Indicate the timeframe for the data to be selected Select either a standard list of timeframes or enter the start and end date fields Select your subtotal preference If desired select additional items to include in your search such as non bill notices filed items unpaid bills and pending payments Click Search records Result A results page that lists the report data you requested appears 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 54 gt y g Business Bill Pay User Manual gt b AA e Set Up an Automatic Payment To get started please identify the payee for which you would like to set a payment option 1 From your navigation links click Payee Management Result The My Payees page appears My Payees Hide inactive payees Alltel Not available Once every 2 weeks Utilities Receiving Payments 39878 40 00 Change AT amp T Local And Long Not available Once every 2 weeks Auto Receiving Payments Distance 40 00 Change 8823 Comcast Not available Manual Utilities Receiving Payments 8910 Set up automatic Change Sears Not available Manual None Receivi
20. IIS ee 90 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 3 ke PA seco i 3 Business Bill Pay User Manual y A NARA How Do Activate a Payee To get started please identify the payee you would like to activate 1 From your navigation links click Payee Management Result The My Payees page appears My Payees Hide inactive payees AT amp T Local And Long Distance Manual Auto Not available Payments 18823 Set up automatic Inactive Sears Not available Manual None Receiving Payments 19996 Set up automatic Change Wells Fargo Home Mortgage Not available Manual Household Receiving Payments 14854 Set up automatic Change 2 From your payee list click the name of the corresponding payee Result The Payee Details page appears Payee Details Change Payee Information Payment Options E mail Notifications Sometimes payees provide us with a preferred address to which payments should be sent This address may be different than the address displayed below Payee Information Change information AT amp T Local And Long Distance Address 1515 Los Angeles Ave SIM VALLEY CA 93065 Phone number Not on file Account number 8055798823 Name on account banker Nickname AT amp T Local And Long Distance Category Auto Payee status Active Activate Delete 3 Click the Activate payee link 2011 Fidelity National Information S
21. National Information Services Inc and its subsidiaries All rights reserved worldwide 29 gt y g Business Bill Pay User Manual gt b AA e Deactivate a Payee To get started please identify the payee you would like to deactivate 1 From your navigation links click Payee Management Result The My Payees page appears My Payees Hide inactive payees d ENE Alltel Not available Once every 2 weeks Utilities Receiving Payments 29878 40 00 Change AT amp T Local And Long Not available Once every 2 weeks Auto Receiving Payments Distance 40 00 Change 8823 Comcast Not available Manual Utilities Receiving Payments 28910 Set up automatic Change Sears Not available Manual None Receiving Payments 79996 Set up automatic Change Wells Fargo Home Not available Manual Auto Receiving Payments Mortgage Set up automatic Change 24854 2 From your payee list click the name of the corresponding payee Result The Payee Details page appears Payee Details Change Payee Information Payment Options E mail Notifications Sometimes payees provide us with a preferred address to which payments should be sent This address may be different than the address displayed below Payee Information Change information Wells Fargo Home Mortgage Address 1500 Los Angeles Ave SIMI VALLEY CA 93065 Phone number Not on file Account number 25334854 Name on account banker Nickname W
22. Pay User Manual E p Bill History Below is the list of e bills that you have received for this payee AT amp T Account 6471 01 09 2011 93 31 93 31 12 25 2010 Paid Pay Detail Notes 12 10 2010 93 31 93 31 11 25 2010 Paid Pay Deia Notes 11 10 2010 93 31 93 31 10 26 2010 Paid Pay Detail Notes 10 11 2010 93 31 93 31 09 26 2010 Paid Pay Deia Notes 1 Multiple Bills Existing In Same Cycle From this page you can view bill history pay this payee or view details about this payee s bills View Business Users To get started please determine the additional user that you would like to view 1 From your navigation links click Administration and select the Business Users link Result The Business Users page appears Business Users Here s a list of your current business users You can add a user at any time Show privileges banker ohone BANKERO1 Administrator Edit Chris User BANKERO2 User Edit Delete 2 View your list of additional users To change information for one of these users click the corresponding Edit link to remove one of these users click the Delete link View Our Payee List Use this page to locate the payee you want to add You can locate the payee you want using either the browse or search feature which is built into the page This saves time from manually entering the payee O 2011 Fidelity National Information Service
23. Result The Bill Detail page appears 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 58 be 2 a g Business Bill Pay User Manual D AA ve KT IS Bill Detail Here s an electronic version of your bill You may view bill history payment history or notes associated with this bill 02 10 2011 Verizon Wireless 50 00 79 86 Unpaid Pay bill File bill Reassign bill verizonwirless Customer Account Number Bill Period Bill Date Page Sam R Customer 8349583391 5 Aug 17 Sep1t6 Sep 17 2007 10125 Your Bill Balance Summary Notes Previous Balance 104 51 Paymont On Sep 9 104 51 0 00 From this page you can either pay or file a bill When you file a bill without paying it you are responsible for any necessary notification or changes with the payee View a Notice To get started please determine the notice for which you would like to view more detail 1 From your navigation links click Bills amp Payments Result The My Bills page appears My Bills There are 4 payments awaiting approval You may approve those payments now Y our Bill inbox presents the bills you received online Select the bills you want to pay and click Schedule payments For bills received in the mail or to make any other payment access the make a payment to any payee page To view approved but unsent payments go to your Payment Outbox Bill Inbox
24. Select a report and click the Print link Result A printer friendly version page appears in a new window Print this report Records from 12 06 2010 to 02 04 2011 02 04 2011 Sears 80 00 Canceled test method CBRB71K4 02 04 2011 AT amp T Local And Long Distance 40 00 Canceled test method JB1B71K4 3 Click Print this report Result A print dialog box appears 4 Verify your printer s settings and click OK Result Your report prints Reassign a Bill 1 From your navigation links click Bills amp Payments Result The My Bills page appears O 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 51 wg cove F g Business Bill Pay User Manual E s AA ve KT My Bills There are 4 payments awaiting approval You may approve those payments now Your Bill Inbox presents the bills you received online Select the bills you want to pay and click Schedule payments For bills received in the mail or to make any other payment access the make a payment to any payee page To view approved but unsent payments go to your Payment Outbox Bill Inbox 02 10 2011 Verizon Wireless 79 86 View bill 02 10 2011 AT amp T 20 00 93 31 View bi File 02 12 2011 US Bank Home Mortgage 1 231 76 1 231 76 View bi File Select all bils Deselect all 2 Click the View link corresponding to the bill that you want to reassign Result The
25. amp T Local And Long Distance 40 00 Scheduled test method 3456 Payment details Y YB1B71K4 Check Edit Note 02 10 2011 Alltel 60 00 Scheduled test method 3456 9BRB71K4 Check View memo Add a Note 2 Select a report to view 3 Click View Result The View Report page refreshes with the report that you selected View Your Business Profile You can change personal information entered during enrollment at anytime If you cannot please contact us for more information 1 From your navigation links click Administration Result The Business Profile page appears 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 66 ww z P g Business Bill Pay User Manual A ve NS Ph Business Name Tax ID Address Phone Email address Product Information Email notification format Service level Update your profile Business Information banker On file 111332 one KS 11111 United States 0101010101 one b com HTML Bill Pay with eBills Business Profile If any of the information below is incorrect please update your profile View Your Payees All of your payees are listed on the My Payees page along with the e bill status payment category and payment option From the My Payees page you can click the name of the payee to view and edit a payee s information click the Payments link to view payment history and click the
26. be sure to indicate your home as the shipping address when ordering items online through catalogs etc 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 87 w Y gt 0 Business Bill Pay User Manual Bike FIS A vu e What happens if a bill gets lost We log and track every bill that we receive to assure it is delivered to your account As an added level of service we can detect if a regularly occurring bill has not been received when it was expected and will send an automatic e mail notification to alert you that it has not arrived How do I end delivery of a bill you scan and resume receiving my paper bill at home To cancel online delivery of a bill from the My payees page Payee Details page or Make Payments page click the Cancel e bill link You should begin receiving your paper bill at home within 1 2 billing cycles To expedite the process you may want to contact your payee directly and request that they update your billing address I m receiving a bill at home How do I begin receiving it online If you have already set up the payee to begin online delivery of a bill from your navigation links click My payees From your list of payees within the E Bill Status column click the Set up e bill link You should begin receiving your bill online within 1 2 billing cycles If you have not yet set up this payee from your navigation links click Pay Someone New
27. from The payment account that will be used for this payment Payee A company or organization that sends you a bill invoice or statement usually a request for payment for a product or service Payee Details The address account number nickname category and status of a payee Payee Nickname A description you assign to identify a payee Payee User ID or Account Number The account information that you use to log in to your payee s website Payment Category The group that you assign to a payee during setup 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 91 Business Bill Pay User Manual Be Fis A i NA Payment Due Date The date by which the payee requires payment from the customer Payment Instruments The instruments required to initiate a payment Payment Outbox The scheduled payments including those you approved and those you scheduled for automatic payment Payment Records Provides up to 24 months of history of payments processed through Online Bill Pay Payments System A system or network used to process payments Send On The date that each payment will be initiated to the payee This is also the date on the check Send To The nickname for the payee O 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 92
28. password do I enter When adding or editing this type of payee you will be prompted to enter your login information for that biller s website exactly as you would if you were accessing your account at their website If you are not yet registered for online access to your account through the biller s website please take a moment to do so before continuing with this setup process Note that you should enter your user ID and password or other requested information for the biller s website not the site that you use to pay your bills Is the login information for my biller s websites kept private secure We are committed to safeguarding the privacy and security of all your personal information Your login information is kept confidential and is used only to retrieve an electronic version of your bill from the biller s website so that we can present it to you online For your security all input fields for setting up your payee specific login information are encrypted and your password is hidden from view Why should I give you all of my user IDs and passwords Supplying us with the login information for each of your billers websites serves to consolidate all of your electronic bills in one place along with all of your bills that still arrive in paper format It enables us to retrieve electronic versions of your bills and 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 81 w Y gt
29. payee on time For payees that accept Electronic Funds Transfers you should schedule the payment 3 business days in advance of the due date However you should be sure that your funding account is funded on the day you issue payment as some EFT payments are posted to your payee s account on the same day What options do I have for scheduling automatic payments You have the following options e Once a month e Once a year e Once every 6 months e Once every 3 months e Once every 2 months e Twice a month e Once every 2 weeks Once a week e Once every 4 weeks You can set up an automatic payment on the Set Payment Options page What is a filed bill A bill that you do not want to pay using this website but want to save for your records For example a bill with a zero balance or a bill that no longer needs to be paid Once you file a bill it is permanently removed from your Bill Inbox and cannot be paid 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 76 w Y gt 0 Business Bill Pay User Manual Bike FIS LB eu A e Business Bill Payment What is the difference between a standard payment and a payment with invoices When making a standard payment just enter the amount and the date This type of payment is made from your standard make payments page When making a payment with invoices you have the ability to include detail such as invoice numbers credi
30. that you pay This may also happen if you notify a business to direct bills to us but you haven t added the business to your list 1 From your navigation links click Bills amp Payments Result The My Bills page appears 2 From the Incoming Bills section on the My Bills page click the View bill link corresponding to the bill for which you want to view more detail Result The Assign Bill page appears 3 From the Payee listbox select the payee to whom you want to assign the bill and click Submit Result A confirmation page appears detailing your change Cancel a CD Order 1 From your navigation links click Administration and then CD Order Status Result The CD Order Status page appears CD Order Status Here s a list of the CDs that you have ordered Ordered Description Security Key Shipped Currently you do not have any CD orders What would you like to do e Order a CD e Make a payment 2 Click the Cancel link for the CD order that you want to cancel O 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 15 w ww gt o Business Bill Pay User Manual Be Fis FB vu Result The CD order is canceled Cancel a Payment To get started please identify the payment you would like to cancel 1 From the Pending Payments section on the My Bills page click the Cancel link for the appropriate payment Result The Cancel Payment dia
31. you ve selected Approve Pending Payments 1 From your navigation links click Bills amp Payments and then Pending Approval Result The Pending Approval page appears Pending Approval Here s a list of payments that need to be approved Please approve the appropriate payments and then click Approve payments Approve SendTo Amount Pay From Send On Initiated By Hertz Rental Cars 9632 86 02 Checking 1111 02 08 2011 Steve Johnson Nextel 5521 159 63 Checking 1111 02 08 2011 Mary Smith Visa 7789 1500 22 Checking 1111 02 08 2011 Steve Johnson Telecom One 8898 210 55 Checking 1111 02 08 2011 Mary Smith Approve payments Select all Deselect all D m Gi D im 2 ES D im 2 im io ex D O VK H g E 2 Review the payments on the list 3 Click Approve Payments Result The Approval Confirmation page appears O 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 14 w i gt o a 73 Business Bill Pay User Manual E e 2 ve E Approval Confirmation The following payments were approved on 02 08 2011 To change or cancel these payments you may access the Pending Approval or Payment Outbox page now Send To Amount Pay From Deliver On Hertz Rental Car 9632 86 23 Checking 1111 03 13 2007 Assign a Bill Occasionally a bill may arrive that does not exactly match a person or business
32. 23 Comcast Not available Manual Utilities Receiving Payments 8910 Set up automatic Change Sears Not available Manual None Receiving Payments 79996 Set up automatic Change Wells Fargo Home Not available Manual Auto Receiving Payments Mortgage Set up automatic Change 14354 2 Under the E mail notifications heading click Change Result Change e mail notifications page appears Change E mail Notifications would like to receive e mail notifications based on the following rules Send e mail when Payment made Don t save changes 5 Select the notifications you want to receive and click Save changes Result A confirmations page appears with the alerts that you ve selected O 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 53 w LA o 3 Business Bill Pay User Manual E k I e ES Search Payment Records You can search your entire payment history by using the Search records feature 1 From your navigation links click Search records Result The Search Records page appears Search Records To search for one or more payments please enter the following information and click Search records For advanced reporting options go to the Create a Report page Payee All payees v Funding account Al accounts Vv Time frame Use pre defined range Last 30 Days E Define custom date range From Ta t Si Subtotal
33. Bill Detail page appears Bill Detail Here s an electronic version of your bill You may view bill history payment history or notes associated with this bill 02 10 2011 Verizon Wireless 79 86 Unpaid Pay bill File bill Reassign bill verizonwireless gt Customer Account Number Bill Period Bill Date Page Sam R Customer 8349583391 5 Aug 17 Sept6 Sep17 2007 1 of 25 Your Bill Balance Summary Notes Previous Balance 104 51 Paymont On Sep 9 104 51 0 00 3 Click the Reassign bill link that appears above the image of the bill Result The Bill Detail Reassign Bill page appears 4 From the Assign bill to listbox select the payee to which you want to reassign the bill and click Submit Result A confirmation page appears detailing your change O 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 52 S a A Business Bill Pay User Manual Be Fis AM ES Receive an E Mail Notification for a Payee To get started please determine the payee from which you would like to begin receiving e mail notifications 1 From your navigation links click Payee Management Result The My Payees page appears My Payees Payee Alltel Not available Once every 2 weeks Utilities Receiving Payments 29878 40 00 Change AT amp T Local And Long Not available Once every 2 weeks Auto Receiving Payments Distance 40 00 Change 88
34. Bills link to view bills and notices received online from this payee You may also set up change or cancel an e bill using the links within the E Bill Status column 1 From your navigation links click Payee Management Result The My Payees page appears O 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 67 w ww A 0 Business Bill Pay User Manual a 3 IS AL i NEN My Payees Hide inactive payees E bill Payment E mail Payee Status Payment Option Category Notifications History Alltel Not available Once every 2 weeks Utilities Receiving Payments 9878 40 00 Change AT amp T Local And Long Not available Once every 2 weeks Auto Receiving Payments Distance 40 00 Change 8823 Comcast Not available Manual Utilities Receiving Payments 8910 Set up automatic Change Sears Not available Manual None Receiving Payments 9996 Set up automatic Change Wells Fargo Home Not available Manual Auto Receiving Payments Mortgage Set up automatic Change 4854 Frequently Asked Questions Bill History How long do you store my billing information Bill summary and transactional information is available for 24 months online Most bill images are maintained online for 24 months from the date the bill is posted online After 24 months your bill images are deleted from the system How can I view filed bills You can view information on a filed bill through the payee s
35. Charlie Make your payment t s as simple as that Add a person or business Person or business name OR Select a common business Continue 2 Enter the name of the payee you want to add and click Continue Result The Add a Payee refreshes with additional fields O 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 9 a e 0 bi 3 Business Bill Pay User Manual E y AA a NA Add a Payee To pay someone EN Tell us who you want to pat can be your cable company doctor or Uncle Charlie A Make your payment t s as simple as that Add a person or business Person or business name Joe Customer OR Select a common business Account number Learn more o This payee does not have an account number Zip code here you mail your payments Entering all 9 digits helps us to more accurately identify this payee Nickname Joe Customer Learn more Payment category None k Add payee Cancel 3 Enter the required information and click Add payee Note If your payee is recognized you only need to provide the account number and Zip Code If the payee is not recognized additional information is required Result The Add a Payee Confirmation page appears Add a Payment Category To get started please identify the payment category that you would like to add 1 From your navigation li
36. I print a copy of a report To print a hard copy of any report from your browser s File menu select Print Security What security features do you use Our service is highly secure designed to fully safeguard the privacy and security of your financial information Unlike normal Internet communication all information sent to and from our processing center is encrypted and sent through a secure communications channel Messages cannot be redirected read or tampered with We also take advantage of the maximum level of security supported by your browser including 128 bit RC4 encryption Who has access to my bill pay and checking account You are the only person who can authorize payments to be issued against your account Our representatives only access your account information on a need to know basis and only with your approval Web Browsers What web browsers do you support Note Cookies and JavaScript must be enabled Operating Microsoft Apple Mozilla Google System Internet Inc Firefox Chrome Explorer Safari Windows 7 or XP SP2 higher Ges ae SS Windows 7 or Vista higher ax Ges 6x e 8 5 x 3 x 6 x Mac OS X 10 5 N A 5 x 3 x 6 x Leopard 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 89 w wm gt 0 Business Bill Pay User Manual Be eis M im Mac OS X 10 6 Snow N A 5 x 3 x 6 x Leopard What are the
37. al B v AM ES Result The Create a Report page appears Ph Create a Report To create a new report please complete the following information Once saved your report will appear in the Select a different report to view listbox on the View Reports page To edit or delete a report click the Edit delete an existing report link at right below Edit delete an existing report Report tite LC Time frame 9 Use pre defined range Last30Days x Define custom date range From Ta To RS Subtotal Do Not Subtotal Include Filed items Unpaid bills Payees De select all payees AT amp T Local And Long Distance Sears Wells Fargo Home Mortgage Funding accounts 7 test method Y test method 2 Payment statuses CREES WEE all statuses NI Completed Canceled Insufficient Funds Scheduled Sent In Process Cleared Declined Options Save as default report Show audit activity for each payment Create a report 3 Enter the required information click Create a report Note To save the report as your default report click the Save as default report box Your default report is presented first in the Report listbox on the View Reports page Result A results page that lists the report data you requested appears 2011 Fidelity
38. ategories Please edit or remove existing categories To view more details click on a category name You can also add a new category at any time Auto Bockers Credit Card Household Miscellaneous Utilities O E O EK O MU Save changes Add a new category O 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 47 w y ww gt o Business Bill Pay User Manual E a er k My Bills All of your current bills are listed on the My Bills page Bills are included in the Incoming Bills section or Pending Payments section according to the status for each bill Bills that you must approve are listed in the Incoming Bills section bills that are scheduled for payment are listed in the Pending Payments section My Bills is the page from which you can do most of your tasks including reviewing pending bills reviewing bills scheduled for payment reviewing notices from payees viewing images of your bills and notices approving and scheduling bills for payment and canceling payments When we receive a bill we process the bill according to the options you specified for the payee lf there is no automatic payment option specified for the payee or if the bill is for more than the maximum automatic payment amount for the payee you must approve the payment before it is sent If you have an automatic payment option set up
39. ation links click Payment Records The View Report page appears Your default report will be run automatically If you need to run a different report from the Report title listbox select the appropriate report and click View You can also create a new report or edit an existing report Do I have to pay the entire bill amount No You decide the amount you want to pay towards each bill How are payments issued Only you can authorize payments You tell us who when and how much to pay Payments are issued electronically or via paper checks depending on the payee s capabilities Both electronic payments and paper checks always include remittance information ensuring that your payee can accurately record that a payment has been received for your account Where do you send my payment We send your payment to the address you provided to us for each of your payees except for cases where we have a special relationship with a payee and they have a preferred address to which they want payments to be sent When are checks issued to my payees Some payees do not currently accept electronic payments Therefore we recommend that you set the send on date at least 5 business days in advance of your bill due date We issue paper checks daily Monday through Friday except for holidays 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 71 w Y gt 0 Business Bill Pay User Manual Bi
40. ayment has been received for your account When do I need to have funds available for a check payment to ensure it s processed properly Since check payments may clear your account up to 4 business days before the deliver by date your account must adequately funded at that time When do I need to have funds available for an electronic funds transfer to ensure it s processed properly Since electronic payments may clear your account up to 2 business days before the deliver by date your account must adequately funded at that time Can I cancel a payment In most cases you can cancel an electronic payment 3 days or more prior to its deliver by date and you can cancel a check payment 5 days or more prior to its deliver by date To cancel a payment click the Cancel link in the Pending Payments section on the Make Payments page When will an authorized payment be debited from my account While the exact time of the debit may vary due to when the payment is scheduled please make sure that you have adequate funds in your account to cover those payments This will ensure that your payment is processed properly and not subject to insufficient fund fees Since check payments may clear your account up to 4 business days before the deliver by date your account must adequately funded at that time for electronic fund transfers your account must be funded at least 2 business days before the deliver by date Are there any payments can t i
41. bill history Can I download my billing history into my financial management software Yes you can integrate your billing history information with all leading personal financial management software Microsoft Money Microsoft Excel or QuickBooks It s simple to merge your bill payment data with the rest of your financial records From the View Reports page simply click Download The Download Report page appears when you select the file format for your download 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 68 w Y gt 0 Business Bill Pay User Manual Bike FIS LB eu A e Bill Pay CDs Do all financial institutions offer Bill Pay CDs No only selected financial institutions offer this service For more information please contact your financial institution What is a Bill Pay CD A Bill Pay CD gives you the ability to order all available bill images and payment history on a convenient CD anytime you choose With a Bill Pay CD you ll always have your most important financial information at your fingertips whether you need it now or years from now Remember we only maintain your bill images online for 24 months All Bill Pay CDs offer the following features e Streamlined interface that makes viewing a snap e Easy at a glance view of all available bill images e Complete transaction history to review what you spent and where e Flexible reporting views
42. cal And Payee Address Payee status Account number Name on account Payee nickname Payment category Please review the payee information carefully before clicking Delete payee Warning By clicking Delete payee you will permanently remove this payee from your account AT amp T Local And Long Distance from your active payee list by deactivating this payee instead Long Distance in the future you may temporarily remove AT amp T Local And Long Distance 1515 Los Angeles Ave SIMI VALLEY CA 93065 Active 8823 banker AT amp T Local And Long Distance Auto 4 Review the information on this page to ensure that this is the payee that you want to delete and click Delete payee Result A confirmation page appears displaying the details for the payee you just deleted Delete a Payment Category To get started please identify the payment category you would like to delete 1 From your navigation links click Payment Management and then Manage Categories Result The Manage Categories page appears 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 33 D bh e 0 a g Business Bill Pay User Manual S b A vu T Manage Categories Please edit or remove existing categories To view more details click on a category name You can also add a new category at any time an a mae
43. ck the Download link Result The Download Report page appears 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 38 y PA 0 3 3 3 Business Bill Pay User Manual E y PB i NA Download Report To download report data select a file format below and click Download Canceled payments will not be included in the report data that you download File format Quicken 2004 and earlier QIF All transactions A 3 Select the File format you want to download Note You can download the entire history of transactions by selecting All or just the transactions since the last download by selecting New A checkmark in the last column on the right indicates the data has been previously downloaded 4 Click Download Result A File Download dialog box appears File Download Do you want to save this file or find a program online to open it Name Report af Type Unknown File Type From uat1 readiness metavante com harm your computer If you do not trust the source do not find a CG While files from the Internet can be useful some files can potentially x program to open this file or save this file What s the risk 5 Locate file and click Save Result Your report downloads Only scheduled and completed payments are included in this report 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 39
44. cords Result The View Reports page appears Here are the payments for this report To view a different report please select the new report from the Select a different report to view listbox If you want to add a report to this listbox go to the Create a Report page Select a different report to view Current Month na Create a report Records from 02 01 2011 to 02 28 2011 Print Download Edit delete report smon Paste en erem re 02 18 2011 AT amp T Local And 40 00 Scheduled test method Payment details Long Distance YB1B71K4 3456 Edit note Check 02 10 2011 Alltel 50 00 Scheduled test method details 9BRB71K4 3456 View memo Check Add a note 02 07 2011 AT amp T Local And 60 00 Scheduled test method n is Y Long Distance ZB1B71K4 3456 Add a note Check 02 04 2011 Alltel 40 00 Scheduled test method Payment details 7BRB71K4 2 3222 View memo Check Add a note 02 04 2011 Alltel 40 00 Scheduled test method Payment details HBRB71K4 3456 Add a note Check 02 02 2011 AT amp T Local And 35 00 Canceled test method Payment details Long Distance FBUBH1K4 3456 View memo Add a note Grand total 585 00 Y This record has been previously downloaded Note You can also create a report from the Search Records page 2 Click the Create a Report link O 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide PTS 28 Business Bill Pay User Manu
45. d a Note You can add a note about a payment up to 500 characters to remind yourself of any special event associated with it Special circumstances could be a dispute surrounding the payment a record of a conversation with customer service or anything else you want Unlike a memo notes are not shared with the payee and they can be added at any time even after the payment has been processed You may add a note from the Payment Outbox Payment Confirmation View Reports Payment History or Search Records pages To add a note 1 Click the Edit a note or Notes link corresponding to the payment for which you want to add a note Result A pop up window appears O 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 8 ww o 3 Business Bill Pay User Manual E 8 PB A Notes You may write a note to yourself up to 500 characters regarding this payment This information is for your records only and is not shared with your payee Save changes Dont save changes 2 Enter your note and click Save Result Your note is saved Add a Payee To get started determine the payee information you would like to add 1 From your navigation links click Payee Management and then Add New Payee Result The Add a Payee page appears Add a Payee To pay someone D Tell us who you want to pay it can be your cable company doctor or Uncle
46. date that is at least 5 business days before a bill due date This will allow a paper check issued on your behalf to arrive at your payee on time For payees that accept Electronic Funds Transfers you should schedule the payment 3 business days in advance of the due date However you should be sure that your checking account is funded on the day you issue payment as some EFT payments are posted to your payee s account on the same day What is a filed bill A bill that you do not want to pay using this website but want to save for your records For example a bill with a zero balance or a bill that no longer needs to be paid Once you file a bill it is permanently removed from your Bill Inbox and cannot be paid Can automatically file a bill without paying it Yes just click the Pay nothing and file this bill upon receipt option on the Change Payment Options page and click Save Payment Options Bill Payment Can I make a payment to anyone Yes you can pay anyone including your cable company doctor or Uncle Charlie Can I pay bills with my credit card Currently we don t issue payments from a credit card Who authorizes payments Only you can authorize payments You have complete control over whom you are issuing a payment to the exact payment amount when the payment should be delivered by or whether to pay the bill at all If you have a flat fee or recurring bill that you would like to have paid each month you can inst
47. ds from test method 3456 v Payment category Auto v Submit payment 3 Edit the memo and click Save changes Result A confirmation page appears The memo field only appears on check payments to this payee All the payments scheduled for this payee after this update will have the new default memo Edit a Note to a Bill or Payment You can edit a note about a payment up to 500 characters to remind yourself of any special event associated with it Unlike a memo notes are not shared with the payee and they can be added at any time even after the payment has been processed You may add a note from the Payment Outbox Payment Confirmation View Reports Payment History or Search Records pages 1 Click the Edit a note or Notes link corresponding to the payment for which you want to add a note Result The Notes window appears 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 43 vr z Business Bill Pay User Manual DE IS a PS Notes You may write a note to yourself up to 500 characters regarding this payment This information is for your records only and is not shared with your payee Don t save changes 2 Edit or add your note and click Save changes Result Your note is saved Edit a User To get started please determine the additional user that you would like to edit 1 From your navigation links
48. e amount and send on date This is the default payment rule for each payee you add 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 85 159509 vee e Business Bill Pay User Manual B j WE LB eu A e Personal Notes What are personal notes Personal notes are reminders you can add to any payment or bill Common uses for a personal note include reminders about why a payment was made why the entire amount was not paid or if there is a dispute with the payee Personal notes are completely private and can only be seen by you Do I have to attach a personal note when filing a bill Personal notes are a convenient method of recording payment reminders but you do not have to attach a personal note to every bill you pay or file Can my payees see my personal notes No Unlike the memo field on a check personal notes are completely private and can only be seen by you In contrast the memo field on a check is printed right on the check for the purpose of making an additional note to the payee Printing How do print a copy of my bill It s easy to print a copy of any of your bills While viewing your bill just select Print from your browser s File menu Privacy What is your privacy policy The privacy of your personal and financial information is the foremost consideration of our service We will never sell any of your personal information contact financ
49. e page appears 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide HTS 24 w D ww A 0 Business Bill Pay User Manual SCH S i HIS AT de ES Edit Payee Please modify the appropriate information below and then click Save changes Sometimes payees provide us with a preferred address to which payments should be sent This address may be different than the address displayed below v D 2 D e AT amp T Local And Long Dis D a a bi Hi 170 515 Los Angeles Ave b a a bi vm bi N City SIMI VALLEY State CA EI Zip code Phone i If you ask us to investigate a payment issue we ll use this number to contact the payee Website address Ir 7 Payee status Active Account number Name on account Payee nickname Payment category auto M Dont save changes 4 Make the required changes and click Save changes Note You cannot change address information if you are receiving e bills or if this is a consolidated payee A consolidated payee is an organization which provides us with a preferred address to which payments should be sent This address may be different than the address originally entered which is displayed online Result A confirmation page appears that details your payee information changes Change Payment Information To get started please identify the payment you would like to change 1 From your navi
50. e payee for which you would like to change information 1 From your navigation links click the Payee Management and then My Payees Result The My Payees page appears My Payees Hide inactive payees ERR re AT amp T Local And Long Distance Manual Auto Not available Payments 8823 Set up automatic Inactive Sears Not available Manual None Receiving Payments k Set up automatic Change Wells Fargo Home Mortgage Not available Manual Household Receiving Payments 4854 Set up automatic Change 2 From your payee list click the name of the corresponding payee Result The Payee Details page appears O 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 23 i j Business Bill Pay User Manual y A vu NAL Payee Details Address Phone number Account number Name on account Nickname Category Payee status Change Payee Information Payment Options E mail Notifications Sometimes payees provide us with a preferred address to which payments should be sent This address may be different than the address displayed below Payee Information Change information AT amp T Local And Long Distance 1515 Los Angeles Ave SIMI VALLEY CA 93065 Not on file 8055798823 banker AT amp T Local And Long Distance Auto Active Activate Delete 3 Within the Payee Information section click the Change information link Result The Edit Paye
51. ells Fargo Home Mortgage Category Auto Payee status Active Deactivate Delete 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 30 a e 0 bi 3 Business Bill Pay User Manual E y AB a NA 1 From the Payee Information section on the Payee Details page click the Deactivate payee link Result The Deactivate Payee page appears 2 Review the information on this page and click Deactivate payee Deactivate Payee Preview information for Wells Fargo Home Mortgage Please note that by deactivating this payee all pending payments to this payee will be canceled Payee Wells Fargo Home Mortgage Address 1500 Los Angeles Ave SIMI VALLEY CA 93065 Payee status Active Account number 4854 Name on account banker Payee nickname Wells Fargo Home Mortgage Payment category Auto Result A confirmation page appears displaying the details for the payee you just deactivated Delete a Payee To get started please identify the payee you would like to delete 1 From your navigation links click Payee Management Result The My Payees page appears O 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 31 wz Business Bill Pay User Manual Be A PRD My Payees Hide inactive payees EEN o Alltel Not available Once every 2 weeks Utilities Receiving Payments
52. ervices Inc and its subsidiaries All rights reserved worldwide 4 DI K 0 bi gt 3 Business Bill Pay User Manual E IS y AB a NA Result The Activate Payee page appears Activate Payee Payee AT amp T Local And Long Distance actress SM VALLEY CA 83085 Payee status Inactive Account number K Name on account banker Payee nickname AT amp T Local And Long Distance Payment category Auto Activate payee Cancel 4 Click Activate payee Result A confirmation page appears detailing the payee that you just activated Add a Memo You may add a default memo for a payee This memo will appear on selected pages within the site for all payments for this payee both check and electronic but it will only be sent to the payee for check payments The memo field is 50 characters long You may overwrite the default payee memo by editing a payment To add a default memo for existing payees 1 From your navigation links click Payee Management Result The My Payees page appears My Payees Hide inactive payees PA RRA A AT amp T Local And Long Distance Manual Auto Not available Payments 18823 Set up automatic Inactive Sears Not available Manual None Receiving Payments 19996 Set up automatic Change Wells Fargo Home Mortgage Not available Manual Household Receiving Payments 4854 Set up automatic Change 2 Click the name the appropriate payee for which you want to add a memo
53. for the payee and the bill is for less than the maximum automatic payment amount a payment for the bill is scheduled and placed in the Pending Payments section Order a CD 1 From your navigation links select Order a CD Result The Order a CD page appears Order a CD Using the information on your bill pay CD you can prepare taxes create annual budgets and review spending Or just tuck it away as a secure permanent record of your payment history and available bill images And you can use it with a PC or MAC To order your 2010 Bill Pay CD please complete the fields below and click Order Name banker ohone Address 111332 City one State ks Zip code 114411 Quantity 1 e 25 00 Shipping and handling USPS First Class 0 00 Total 25 00 Your total will be debited from your account once we ship your CD Order 2 Select the type of CD and enter the shipping address quantity and shipping method 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 48 vry SEA Business Bill Pay User Manual Lal IS 3 Click Order Result The CD Order Confirmation page appears Pay Invoices To get started please identify the invoice you would like to set up and pay 1 From your navigation links click My Bills and then Pay Invoices Result The Pay Invoices page appears Pay Invoices Do you need to make a standard payme
54. g Distance Manual Auto Not available Payments 8823 Set up automatic Inactive Sears Not available Manual None Receiving Payments 29996 Set up automatic Change Wells Fargo Home Mortgage Not available Manual Household Receiving Payments 4854 Set up automatic Change 2 Within the E mail notifications section click the Change link Result The Change E mail Notifications page appears would like to receive e mail notifications based on the following rules Send e mail when Y Payment made Don t save changes 3 Click Save changes Result A confirmation appears detailing the changes made to e mail notifications Change Funding Account Information To get started please determine the funding account that you would like to edit 1 From your navigation links click Funding Accounts Result The Funding Accounts page appears 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 21 vr z p g Business Bill Pay User Manual S A ia mS Funding Accounts Here is a list of your current funding accounts test method Test Bank Active Yes 23456 Checking test method 2 Test Bank 2 Active No Delete 23222 Checking Change 2 Click the name of the funding account that you would like to edit Note Only the funding account name and starting check number can be changed To change the account number for an appr
55. gation links click Bills amp Payments Result The My Bills page appears 2 From your Pending Payments section on the My Bills page click the Edit link for the appropriate payment 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 25 wr vai 0 3 Business Bill Pay User Manual E y PB i NA Result The Edit Payment page appears Edit Payment Please change the details of your payment and then click Submit payment AT amp T Local And Long Distance 8823 Send on 02 07 2011 pl Deliver by 02 11 2011 Use funds from test method 3456 k Payment category Auto v Memo Submit payment 3 Specify your changes to this payment 4 Click Save changes Result A confirmation page appears Messages Changes have been made to your payment to AT amp T Local And Long Distance on 2 7 2011 Payment Confirmation The following payment with invoices was successfully changed on 02 07 2011 To make additional changes or stop this payment you may access the Payment Outbox or Pending Approval page now Send to AT amp T Local And Long Distance Send on 02 07 2011 Deliver by 02 11 2011 Use funds from test method 3456 Payment status Scheduled Payment category Auto Memo Note Add a note to this payment Check Status of a CD Order 1 From your navigation links click Administration and then CD Order Sta
56. he Assign link The Assign Non bill Notice page appears Using this page you can assign this notice to the appropriate payee If the appropriate payee does not exist for your account you will have the opportunity to create a new payee file Payees Why do people or businesses that are inactive still appear in my list To properly store your billing history and ensure accurate reporting we cannot completely delete a person or business from your account What happens if the person or business want to pay doesn t appear in the list of suggested names You can add them to your list of people and businesses to pay by entering the name and address 84 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide w Y gt 0 Business Bill Pay User Manual Bike FIS LB eu A e Can I pay a person or business if don t have an account number Yes you don t need an account number to make a payment Why can t I edit my remittance address Sometimes customers can t change their address due to the special relationship we have with a payee These addresses are provided to us directly from your payee to ensure the proper and timely processing of payments Payment Rules What is an automatic payment 1 Automatic payment in response to an e bill An automatic payment in response to an e bill is a payment that you set up to go out every time you receive this e bill without requiring y
57. ial and bill history to any other company period Unlike many other services who routinely sell their customers to direct marketing organizations we keep all subscriber lists confidential We are completely committed to safeguarding your personal information and protecting your privacy Who has access to my personal information You are the only person who can authorize payments to be issued by us against your account Our representatives access your account information on a need to know basis and only with your approval 86 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide w Y gt 0 Business Bill Pay User Manual Bike FIS A vu e Do you have access to my checking account We only have access to your checking account in order to direct payments authorized by you We will not access your checking account without your authorization Do you share my e mail address or other personal information with advertisers No We are completely committed to safeguarding your personal information and protecting your privacy We will never divulge any of your personal information contact financial and bill history to anyone else period Receive E Bills How do you get my billing information When you register a payee you provide their name billing address account number if applicable and other pertinent information This is the only information we need to accurately
58. ices Inc and its subsidiaries All rights reserved worldwide 11 a Business Bill Pay User Manual DE FIS Business Users Here s a list of your current business users You can add a user at any time Show privileges en em banker ohone BANKERO1 Administrator Edit Chris User BANKERO2 User Edit Delete 2 Click the add a user link in the introductory text Result The Add a User page appears Add a user EC Please enter information for this user and then click Add user User Information First name Middle initial Last name Social Security number nnn nn nnnn Date of birth mmiddiyyyy E mail address Home phone Work phone 3 Provide entries in the User Information Login Information and Privileges sections 4 Click Add user Result The Add User Confirmation page appears Add an E mail Notification To get started please identify the payee for which you would like to receive an e mail notification 1 From your navigation links click Payee Management Result The My Payees page appears 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 12 i 3 Business Bill Pay User Manual y AM ES Ph My Payees Wells Fargo Home Mortgage 4854 Long Distance Manual Auto Set up automatic Not available Manual None Set up automatic Not available Manual Set
59. issue payments Electronic bills are posted immediately to your account A bill we retrieve from your biller s website will appear within 24 hours and your payee s billing address will not change Bills we scan will be posted to your account within 24 48 hours of receipt What happens to hard copies of my bills that have been scanned Your original paper bill is stored for 30 days from the day of receipt after which it is shredded for security purposes and recycled Paper bills received from your payees are converted into electronic form within 24 48 hours from when they are received at our processing center Once converted into electronic format your bill is available to you at a summary level at a detailed transactional level and as an exact image of the complete original bill Bill summary transactional detail and most images are maintained online for 24 months from the date the bill is posted online After 24 months your data is deleted from the system What if some piece of information other than a bill is sent to you Solicitations that we receive on your behalf such as credit card offers are shredded and recycled Any non bill notices such as a rate change will be scanned and delivered to you Account related items sent to us such as a calling card are immediately forwarded to your home mailing address All other items received such as merchandise ordered online cannot be accepted and will be returned to the sender Please
60. ke FIS LB eu A e When are electronic funds transfers sent to my payees For payees who can accept Electronic Funds Transfers EFT we recommend that you set the send on date at least 3 business days in advance of the due date If you authorize payment in advance your EFT will be sent at 3 00 PM CT on the day you designated for the payment to be sent To have an EFT issued on the same day you authorize payment you must authorize the transaction by 3 00 PM CT Please note that some EFT transactions may clear your bank account the same day they are issued Be sure your account is funded in advance to avoid bounced payments How do I cancel a payment To cancel a payment click on the Cancel link in your Payment Outbox You can choose to cancel a payment up until the time the payment is processed When will an authorized payment be debited from my account While the exact time of the debit may vary due to when the payment is scheduled please make sure that you have adequate funds in your account to cover those payments This will ensure that your payment is processed properly and not subject to insufficient fund fees Are there any payments I can t issue Due to legal requirements we limit the ability to make certain types of payments Payments to payees outside of the United States are prohibited and may not be issued under any circumstances In addition the following payments are discouraged but may be scheduled at your own
61. l you no longer want to receive online 1 From your navigation links click Payee Management Result The My Payees page appears My Payees Hide inactive payees AT amp T Receiving e Manual Telephone Receiving Payments 26471 bill Set up automatic Change Bills Action needed Hertz Receiving e Manual Car Rental Receiving Payments 1747 bill Set up automatic Change Bills Cancel oill Verizon Wireless Set up 10 days before due Cell phone Receiving Payments 14284 amp bill Eull balance Change Visa Receiving e Manual Credit Card Receiving Payments 8803 bill Set up automatic Change Bis Canoel e 9ill 2 Within the E Bill Status column click the Cancel e bill link corresponding to the payee for which you no longer want to receive an e bill Result A confirmation page appears detailing this change Change a Payment Category To get started please identify the payment category that you would like to change 1 From your navigation links click Payee Management and then Manage Categories Result The Manage Categories page appears O 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 19 wv ep e 0 3 Business Bill Pay User Manual E PL bh Manage Categories Please edit or remove existing categories To view more details click on a category name You can also add a new category at any time Payment Category New Category Name
62. log box appears Are you sure you want to cancel this payment To cancel the payment click OK Your payment will not be sent and we will save a record of it in the Payment History for this payee 2 Click OK Result The Cancel Payment dialog box closes and the payment is canceled Note When you cancel a payment you are responsible for any necessary notification or changes with the payee Stopping a payment for a bill that we automatically pay has no effect on future bills from the same payee If you want to cancel automatic or recurring payment for all future bills you must cancel the payment rule for the payee Cancel an Automatic Payment To get started please identify the automatic payment that you would like to cancel 1 From your navigation links click Payee Management Result The My Payees page appears 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 16 vr z D g Business Bill Pay User Manual y AA ve NO My Payees AT amp T Receiving e Manual Telephone Receiving Payments 6471 bill Set up automatic Change Bills Action needed Hertz Receiving e Manual Car Rental Receiving Payments RECH bill Set up automatic Change Bills Cancel bill Verizon Wireless Set up 10 days before due Cell phone Receiving Payments 4284 ill Full balance Change Visa Receiving e Manual Credit Card Receiving Payments 8803 bil Set up automa
63. method 3456 Payment details 2B1B71K4 View memo Add a Note 02 03 2011 AT amp T Local And Long Distance 100 00 Canceled test method 3456 Payment details SB9B71K4 View memo Edit Note 02 02 2011 AT amp T Local And Long Distance 35 00 Canceled test method 3456 Payment details FBUBH1K4 View memo Add a Note Grand total 355 00 2 Click the Edit Delete report link Result The Edit Delete page appears Edit Delete a Report To edit a report please select the report title and click Edit report To delete a report select the report title and click Delete report To view the details of a report before you delete it select the report title and click Edit report Select report Current Month Le 3 Select a report click Delete Report Result The report is deleted and notification appears on View reports page Delete a User To get started please determine the additional user that you would like to delete O 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 35 DAE p g Business Bill Pay User Manual A i E 1 From your navigation links click Administration and then Business Users Result The Business Users page appears Ph Business Users Here s a list of your current business users You can add a user at any time Show privileges banker ohone BANKERO1 Administrator Edit Chris User BANKERO2 User Edit Delete
64. minimum security requirements for accessing the site To protect your personal and financial information we require that you log in using 128 bit RC4 encryption If you are using any of the browsers listed above you are automatically equipped with this feature Glossary A Activation The process wherein a customer selects a payee account for bill presentment and or payment agrees to the payee s terms and conditions and establishes the account with the payee and the bill payment systems Bill Detail Information from a payee that provides line level account information This may include specific billing event information such as credit card charges telephone calls or kilowatts used Bill Inbox A list of the bills that you must approve before we will send a payment and any notices from your payees Bill Notification A process whereby a customer is notified that an electronic bill is available for review and payment 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 90 w wm gt 0 Business Bill Pay User Manual Be eis M im Bill Summary The summary information from a payee that is essential to a customer to understand what is owed Typical information may include amount owed due date payee payee s account number Billing Cycle The frequency with which a bill is received from a payee Electronic Payment Any non paper type of payment Pay
65. n make a change until the payment has been processed The memo field is 50 characters long It is shared with the payee if the payment is made by check To edit a memo for a scheduled payment 1 From your navigation links click the Bills amp Payments Result The My Bills page appears My Bills There are 4 payments awaiting approval You may approve those payments now Y our Bill Inbox presents the bills you received online Select the bills you want to pay and click Schedule payments For bills received in the mail or to make any other payment access the make a payment to any payee page To view approved but unsent payments go to your Payment Outbox Bill Inbox 02 10 2011 Verizon Wireless 50 00 79 86 View bill File 02 10 2011 AT amp T 20 00 93 31 View bi File 02 12 2011 US Bank Home Mortgage 1 231 76 1 231 76 View bill File P zeen Desseto 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 42 w ww gt o Business Bill Pay User Manual Be Fis FB di Ni 2 From the Payment Outbox click the Edit link corresponding to the payment for which you want to change the memo Result The Edit Payment page appears Edit Payment Please change the details of your payment and then click Submit payment AT amp T Local And Long Distance 8823 Send on 02 07 2011 a Deliver by 02 11 2011 Use fun
66. ng Payments 79996 Set up automatic Change Wells Fargo Home Not available Manual Auto Receiving Payments Mortgage Set up automatic Change 74854 2 Within the Payment Options column click the Set up automatic link for the corresponding payee O 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 55 wm Business Bill Pay User Manual D 3 HTS SB Result The Set Payment Options page appears Set Payment Options Set an automatic payment rule or specify payment information for AT amp T Local And Long Distance Funding account test method Memo Appears on every check payment Payment option D Pay manually o Pay automatically at regular intervals Amount shoo Frequency Once every 2 weeks m Start on D Learn more End on 9 Continue payments indefinitely continue payments unti E 1 EN 3 From the Funding account listbox select the funding account select an account All future payments to this payee will be made from this account 4 Enter an optional memo which will appear on check payments only 5 Select a payment option and provide entries that appear tied to this option 6 Click Save changes 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 56 e vrz a i g Business Bill Pay User Manual E v A i NO Result A confirmation page appears that lists
67. nks click Payee Management and then Manager Categories Result The Manage Categories page appears 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 10 eg 20 E gt j Business Bill Pay User Manual 8 I A Manage Categories Please edit or remove existing categories To view more details click on a category name You can also add a new category at any time Auto Bockers Credit Card Household Miscellaneous O MN O WWW Utilities Save changes Add anew category 2 Click the Add a new category link Result The Add Payment Category page appears Specify category and select payees Payment category Payees to include in category C Sears J AT amp T Local And Long Distance wels Fargo Home Mortgage Add category Cancel 3 Inthe Payment category field enter the name of the payment category 4 Select the payees you would like to include in this payment category 5 Click Add category Result A confirmation page appears that lists the payees that are included in your new payment category Add a User To get started please determine the additional user that you would like to add 1 From your navigation links click Administration and then Business Users Result The Business Users page appears 2011 Fidelity National Information Serv
68. nloaded them before 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 80 w Y gt 0 Business Bill Pay User Manual Bike FIS A vu e If I select the New transactions option what transactions will download You will export only the transactions that you have not yet downloaded A checkmark in the last column on the right indicates the data has been previously downloaded E bills What are e bills and are there different types of e bills E bills are any bill that you receive in your Bill Inbox and they basically fall into two types The first type is an electronic bill that we receive from one of your billers and which we redirect to you The second type is a bill we retrieve from your biller s website and present to you electronically The bottom line is from your point of view all types are e bills because they are always presented to you in an electronic format How do you retrieve bills from my biller s website First you register with your biller s website Then you provide us with your user ID password and any additional information the biller requires to access the bill online and we ll go to your biller s website and retrieve your bill for you each month That way you can come to one place and see all your bills We treat your ID and password as private information When registering a payee for bills retrieved from the biller s website which user ID and
69. nswers to the questions we are most frequently asked You may be able to instantly find the answer to your question in this FAQ section In addition each page on the site has a How Do link that provides step by step procedures for all your bill paying tasks In addition you can contact us at anytime Downloading Do all financial institutions offer the ability to download information to personal financial software No only selected financial institutions offer this service For more information please contact your financial institution How can I download information into my personal financial software The information you download is compatible with many of the leading personal finance programs including Quicken Microsoft Money and Microsoft Excel To download a report into any of these programs select the program you want to download into and then click Download When downloading to QIF a file opens in a new window When downloading to Excel a worksheet opens within a frame To return to the reporting page without closing the application please use the Back button What file formats can I use to download data You can export any report into QIF file format for Quicken and Microsoft Money or the CSV file format for Microsoft Excel If I select the All transactions option what transactions will download You will export all transactions that are available for the report you selected regardless of whether you dow
70. nt Learn more Please enter the details of your payment and click Submit invoices To add another invoice to this payment click Add another invoice Please note all payments will be made by check Send to Select a payee v Send on 02 07 2011 Ta Use funds from test method W Payment category None Y Memo po Invoices C Jwe sf agusinent S Type Credit 2 Net 0 00 Total invoices 0 00 Update total Ta another noes 2 Specify the details related to the payment including any invoice information If you have more than one invoice associated with your payment just click Add another invoice and another entry section for invoice information will be added to your page 3 Click Submit invoices Result A confirmation page appears that details the payments that were moved successfully to the Payment Outbox 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 49 i 3 Business Bill Pay User Manual y A NARA payments you may access the Pay Invoices Confirmation The following invoices were successfully scheduled on 02 04 2011 To change or cancel these Payment Outbox or Pending Approval page now Send to Alltel Send on 02 04 2011 Deliver by 02 10 2011 Use funds from test method 3456 Payment status Scheduled Payment category Utilities Memo Note Add a note to this payment Invoices
71. of payments instead of end date Based on the duration of the loan you could also establish the end date of the automatic payment rule For example you could have us schedule a payment for your car loan in the amount of 300 on the 1st of every month for the next 36 months How will know when a payment has been sent To verify that a payment has been sent from your navigation links click View a Report The View Reports page appears From the Report title listbox select the appropriate report and click Generate report You can also create a new report or edit an existing report Do I have to pay the entire bill amount No You decide the amount you want to pay towards each bill Where do you send my payment We send your payment to the address you provided to us for each of your payees except for cases where we have a special relationship with a payee and they have a preferred address to which they want payments to be sent O 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 74 w Y gt 0 Business Bill Pay User Manual Bike FIS LB eu A e How are payments issued Only you can authorize payments You tell us who when and how much to pay Payments are issued electronically or via paper checks depending on the payee s capabilities Both electronic payments and paper checks always include remittance information ensuring that your payee can accurately record that a p
72. om time to time with important information about one of your payees changes to the service or service enhancements These notifications are strictly to service your account and help you get the most out of our service In accordance with our privacy policy we will never sell any of your personal or financial information to third parties and as such you will never receive a third party e mail as a result of being our customer When will be notified that have a new bill An e mail notification is automatically sent to your attention as soon as a bill costs to your account Electronic bills are posted to your account immediately paper bills are posted within 24 48 hours from when they arrive at the processing center When will be notified that a bill has been paid For a paper check you will receive a payment confirmation e mail when your check is cut and mailed For an electronic payment you will receive a payment confirmation e mail when the electronic payment is initiated When will you notify me if a bill is about to go overdue One of our primary goals is to help you eliminate past due bills and expensive late fees We will send you an e mail if a bill is due in 10 days you can change the default number and we have not received any payment instructions from you If you do not want to make a payment on this bill simply click the File link and your bill will be stored for future reference O 2011 Fidelity National Info
73. our approval each time You can pay the full bill pay the minimum due pay nothing and file the bill or create your own rule for how the bill gets paid For example you could tell us to pay your credit card bill automatically in three different ways e Pay the entire bill if it is 200 or less e Pay nothing and send an e mail notification if it is more than 200 e Pay the minimum amount due every month e Pay nothing and send an e mail notification You can also select when to pay the bill either when the bill arrives or a designated number of days before the bill is due 10 is the default You will receive an e mail notification when an automatic bill has been paid 2 Automatic payment at regular intervals This type of automatic payment gets paid by establishing the interval when the payment should be made along with othe supporting payment details You specify the amount the frequency the start date and the end date or the number of payments to make for due date models it is number of payments instead of end date Based on the duration of the loan you could also establish the end date of the automatic payment rule For example you could have us schedule a payment for your car loan in the amount of 300 on the 1st of every month for the next 36 months What is a manual payment A manual payment means that you do not wish to set up an automatic or recurring payment Instead every time you want to make a payment you manually enter th
74. oved funding account you must add a new funding account and delete the old one Result The Edit Funding Account Information page appears Edit Funding Account Information Please edit the details for this funding account and click Save changes Bank name Test Bank Funding account nickname test method Account type Checking Account number 0447123456 Confirm account number 0447123456 Routing transit number 112112112 Confirm routing transit number 112112112 a 15422000 308150 3890320 due 3 Routing Number Check Account Humber Hote The order of the Routing Account and Check numbers will vary from financial institution to financial institution and will not necessarily be inthe same order as shown above Specify funding account information Funding Account Information 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 22 DI K 0 bi gt 3 Business Bill Pay User Manual E IS y AA NA 3 Make the required changes and then click Save changes Note To ensure that all of your account information is included in a download please make sure that the funding account nickname in your online bill payment application and the funding account nickname in your personal financial application are the same Result A confirmation page appears detailing your changes Change Information for a Person or Business To get started please identify th
75. red by some financial institutions If this feature is available to you please start by identifying the report you would like to download 1 From the navigation links click Payment Records Result The View Reports page appears Here are the payments for this report To view a different report please select the new report from the Select a different report to view listbox If you want to add a report to this listbox go to the Create a Report page Select a different report to view Current Month W Create a report Records from 02 01 2011 to 02 28 2011 Print Download Edit delete report 02 18 2011 AT amp T Local And 40 00 Scheduled test method Payment details J Long Distance YB1B71K4 3456 Edit note Check 02 10 2011 Alltel 50 00 Scheduled test method Payment details 9BRB71K4 W View memo Check Add a note 02 07 2011 AT amp T Local And 60 00 Scheduled test method Payment details v Long Distance ZB1B71K4 3456 Add a note Check 02 04 2011 Alltel 40 00 Scheduled test method Payment details 7BRB71K4 2 3222 View memo Check Add a note 02 04 2011 Alltel 40 00 Scheduled test method Payment details HBRB71K4 3456 Add a note Check 02 02 2011 AT amp T Local And 35 00 Canceled test method Payment details Long Distance FBUBH1K4 3456 View memo Add a note Grand total 585 00 Y This record has been previously downloaded Note You can also create a report from the Search Records page 2 Cli
76. risk e tax payments to the Internal Revenue Service or any state or other government agency e court ordered payments such as alimony or child support payments to insurance companies We will not notify you if you attempt to make any of these payments and we will not be liable if we do not make a prohibited or discouraged payment that you ve scheduled What happens if I do not have enough money in my checking account to cover a bill We issue standard approved payments against your checking account Just as witha paper check you have to maintain sufficient funds in the account to cover all payment obligations 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 72 w Y gt 0 Business Bill Pay User Manual Bike FIS LB eu A e Can I pay all of the bills in my Bill Inbox at one time Yes You can pay multiple bills simultaneously from your Bill Inbox using the Select all link When you click Select all the boxes next to each bill will be checked Just enter the amount you want to pay and when you click Continue payment your payments will appear in the Payment Outbox just as if you d entered them one at a time What happens if a bill is paid late We issue payments automatically on the exact date that you specify It is important to realize that not all payees accept electronic payments In such cases we will issue a paper check and you should select a send on
77. rmation Services Inc and its subsidiaries All rights reserved worldwide 83 Ww 2 Business Bill Pay User Manual B j WE LB eu A e When will you notify me if a bill is missing One of our unique features is our ability to detect possible missing bills which helps you avoid overdue bills and late fees Once you have received your first online bill from a payee we determine that payee s general billing dates Please verify the billing cycle is chosen for that payee If a future bill fails to arrive within the general timeframe you have selected we will send you an e mail so that you may contact your payee Why is my e mail address in lowercase E mail addresses are stored in lowercase even if they are entered in uppercase or mixed case For example we would store DebDavis anywhere com as debdavis anywhere com Non Bill Notices What is a non bill notice Occasionally we will receive items from your payees such as a rate changes or announcements about special offers So you ll never miss important information we scan these items and post them to your Bill Inbox as non bill notices In most cases non bill notices are filed under their corresponding payees If we are unable to determine which payee a customer message belongs to it will be filed as a miscellaneous message You ll have the option to reassign a miscellaneous message to any of your payees How do I reassign a non bill notice From the Bill Inbox click t
78. ruct us to make that payment automatically for you 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 73 Www 2 Business Bill Pay User Manual a 3 IS H eu A e Can you pay my bills automatically Yes There are two ways that you can schedule payments automatically 1 Automatic payment in response to an e bill An automatic payment in response to an e bill is a payment that you set up to go out every time you receive this e bill without requiring your approval each time You can pay the full bill pay the minimum due pay nothing and file the bill or create your own rule for how the bill gets paid For example you could tell us to pay your credit card bill automatically in three different ways Pay the entire bill if it is 200 or less Pay nothing and send an e mail notification if it is more than 200 Pay the minimum amount due every month Pay nothing and send an e mail notification You can also select when to pay the bill either on the due date or when the bill arrives You will receive an e mail notification when an automatic bill has been paid 2 Automatic payment at regular intervals This type of automatic payment gets paid by establishing the interval when the payment should be made along with other supporting payment details You specify the amount the frequency the start date and the number of instances to make for due date models it is number
79. s waa C zeng EA ene ne C Add a new category 2 Select the box to the right of the payment category to be deleted 3 Click Save changes Result A review page appears Manage Categories Se E 7 4 Click Confirm Result A confirmation page appears Delete a Report 1 From the navigation links click Payment records Result The View Reports page appears 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 34 vr z 3 Business Bill Pay User Manual S y A vu NAL View reports Search records Here are the payments for this report To view a different report please select the new report from the Select a different report to view listbox If you want to add a report to this listbox go to the Create a Report page Select a different report to view CurrentMonth el View Create a report Records from 02 01 2011 to 02 28 2011 Print Download Edit delete report e e tem 02 18 2011 ATST Local And Long Distance 40 00 Scheduled test method 3456 Payment details YB1871K4 Check Add a Note 02 07 2011 AT amp T Local And Long Distance 40 00 Scheduled test method 3456 Payment details ZB1B71K4 Check Add a Note 02 04 2011 AT amp T Local And Long Distance 40 00 Canceled test method 3456 Payment details JB1B71K4 Add a Note 02 03 2011 AT amp T Local And Long Distance 100 00 Canceled test
80. s Inc and its subsidiaries All rights reserved worldwide 61 e be Zo 2000 a i g Business Bill Pay User Manual S y AM ES View Messages Message Summary provides you with a way to receive messages about your bill payment account 1 From your navigation links click Bills amp Payments and then Messages Result The Message Summary page appears Message Summary Here s a list of your current messages You cannot delete a message without first viewing it You have no messages to view 2 Click the Message 3 Find the message you would like to read and click the View link Result The View Message page appears including the details of the message View Payee Detail 1 From your navigation links click Payee Management Result The My Payees page appears My Payees Hide inactive payees Alltel Not available Once every 2 weeks Utilities Receiving Payments 29878 40 00 Change AT amp T Local And Long Not available Once every 2 weeks Auto Receiving Payments Distance 40 00 Change 8823 Comcast Not available Manual Utilities Receiving Payments 23910 Set up automatic Change Sears Not available Manual None Receiving Payments 29996 Set up automatic Change Wells Fargo Home Not available Manual Auto Receiving Payments Mortgage Set up automatic Change 74354 2 Find the payee for which you want to view more detailed information and click the name of the payee
81. sort your bills by payee payment date or amount e Secure password protected data e PC and Mac compatible If you are a new user to the bill payment product at your financial institution the system will be able to capture and deliver payment and presentment data on a going forward basis from the date you begin using the service If you are an existing AXIS Bill Payment user and your financial institution has upgraded to this new Bill Pay and Presentment product offering at some point during the calendar year you will have the complete calendar year s worth of payment history available for your year end CD However the CD will only be able to include the presentment items from your financial institution s migration date forward through to the end of the year There will be a reference included to discuss additional CD ordering options Do I need any special software to use a Bill Pay CD No Earlier versions of browsers and operating systems are supported but it is recommended you view the contents of the CD using the latest version of a major browser or operating system 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 69 w Y gt 0 Business Bill Pay User Manual Bike FIS LB eu A e How do I unlock my Bill Pay CD For your security the information on each CD is encrypted and password protected After placing an order you will receive a unique key code via e mail
82. ssue Due to legal requirements we limit the ability to make certain types of payments Payments to payees outside of the United States are prohibited and may not be issued under any circumstances In addition the following payments are discouraged but may be scheduled at your own risk tax payments to the Internal Revenue Service or any state or other government agency O 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 75 w Y gt 0 e Business Bill Pay User Manual Bike FIS LB eu A e court ordered payments such as alimony or child support payments to insurance companies We will not notify you if you attempt to make any of these payments and we will not be liable if we do not make a prohibited or discouraged payment that you ve scheduled What happens if do not have enough money in my account to cover a bill We issue standard approved payments against your account If you do not maintain sufficient funds in the account the payment may be rejected or your account could be overdrawn What happens if a bill is paid late We issue payments automatically on the exact date that you specify It is important to realize that not all payees accept electronic payments In such cases we will issue a paper check and you should select a payment date that is at least 5 business days before a bill due date This will allow a paper check issued on your behalf to arrive at your
83. t card bill automatically in three different ways e Pay the entire bill if it is 200 or less e Pay nothing and send an e mail notification if it is more than 200 e Pay the minimum amount due every month Pay nothing and send an e mail notification You can also select when to pay the bill either when the bill arrives or a designated number of days before the bill is due 10 is the default You will receive an e mail notification when an automatic bill has been paid 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 70 w Y gt 0 Business Bill Pay User Manual Bike FIS LB eu A e 2 Automatic payment at regular intervals This type of automatic payment gets paid by establishing the interval when the payment should be made along with other supporting payment details You specify the amount the frequency the start date and the end date Based on the duration of the loan you could also establish the end date of the automatic payment rule For example you could have us schedule a payment for your car loan in the amount of 300 on the 1st of every month for the next 36 months Can I use my regular checkbook Yes We do not replace your checkbook You can continue to write paper checks as you normally would But why would you want to when you can do everything on line How will know when a payment has been sent To verify that a payment has been sent from your navig
84. the payment options for this payee Set Payment Options Confirmation You have successfully set an automatic payment rule for AT amp T Local And Long Distance If the automatic payment date is past the time of the day when we can process a new payment or the automatic payment date is a non business day the payment will be scheduled on the next business day Any scheduled payments associated with your previous automatic rule have been deleted Funding account test method Memo Payment option Pay automatically at regular intervals Amount 40 00 Frequency Once every 2 weeks Start payments on 02 04 2011 End payments on Continue payments indefinitely View all details for this payee Pay this payee Note You can visit the Payee Details page to pay or see all options currently set for this payee Set Up an E bill To get started please locate the payee from which you would like to begin receiving bills online 1 From your navigation links click Payee Management Result The My Payees page appears My Payees Hide inactive payees ATST Receiving e Manual Telephone Receiving Payments 26471 bill Set up automatic Change Bills Action needed Hertz Receiving e Manual Car Rental Receiving Payments 1747 bill Set up automatic Change Bills Cancel bill Verizon Wireless Setup 10 days before due Cell phone Receiving Payments 14284 bill Full balance Change O 2011 Fidelity National Informa
85. thout an approved funding account 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 77 w Y gt 0 Business Bill Pay User Manual Bike FIS LB eu A e Can I have more than one administrator Yes you can have an unlimited number of administrators however at least one active administrator must exist at all times Is there a way to upgrade an additional contact to an administrator or user No to change an additional contact to an administrator or user you must delete the additional contact and re add him or her as either an administrator or user What is the maximum Make payment Approve payment limit that can assign to a user The maximum limit that you can assign to a user is displayed as the default value on the Add a User page How increase the maximum limit that can assign Simply contact your financial institution for a limit increase What is pending status Pending status is the holding bin for payments that have been scheduled but have not yet been approved by an administrator or user with approval privilege Who can approve my payments Please contact your administrator for a list of users who can approve payments What happens if my payment is not approved before the payment date Your payment will not be issued unless approved prior to the payment date To later issue the payment a new payment date will need to be assigned What t
86. tic Change Bills Cancel bill 2 Within the Payment Options column click the automatic option that is currently in place for this payee Result The Set Payment Options page appears Set Payment Options Set an automatic payment rule or specify payment information for AT amp T Local And Long Distance Funding account test method Memo pb Appears on every check payment Payment option Pay manually EI Pay automatically at regular intervals Amount s Frequency Twice amonth Le Start on Ta Learn more End on 9 Continue payments indefinitely Continue payments until po i sl 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 17 p y 3 Business Bill Pay User Manual E IS y AA de NE 4 From the Payment options fields select Pay manually 5 Click Save Changes Result A confirmation message appears at the top of the My Bills page My Bills Messages The set of automatic payments to AT amp T Local And Long Distance has been canceled Incoming Bills There are currently no items Pending Payments 0143 2011 Sears test method 18MBF1K4 12303 In process Notes 18 O 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide e vr 5 0099 x Business Bill Pay User Manual DE IS A de NE Cancel an E bill To get started please identify the bil
87. tion Services Inc and its subsidiaries All rights reserved worldwide 57 EH Business Bill Pay User Manual Sh FIS 2 Within the E Bill Status column click the Set up e bill link corresponding to the payee for which you want to receive an e bill Result Edit Payee page appears 3 Provide the necessary e bill information and click Save changes Result A confirmation page appears detailing this change Note E bills can also be set up on the Make Payments page the My Payees page or the Payee Details page View a Bill To get started please determine the bill for which you would like to view more detail 1 From your navigation links click Bills amp Payments Result The My Bills page appears My Bills There are 4 payments awaiting approval You may approve those payments now Y our Bill Inbox presents the bills you received online Select the bills you want to pay and click Schedule payments For bills received in the mail or to make any other payment access the make a payment to any payee page To view approved but unsent payments go to your Payment Outbox Bill Inbox 02 10 2011 Verizon Wireless 50 00 79 86 View bil File 02 10 2011 AT amp T 20 00 93 31 View bi File 02 12 2011 US Bank Home Mortgage 1 231 76 1 231 76 View Pi File Fig Select allbils Deselect al 2 Click the View bill link corresponding to the bill for which you want to view more detail
88. to access your personalized CD This code is also available online along with your order information I received a damaged Bill Pay CD What can I do If you have received a damaged CD please contact us A representative will work with you to resolve the issue and if necessary order a replacement CD Can I cancel or modify my order Yes as long as the CD production process has not begun you may cancel your order by clicking the Cancel link on the CD Order Status page To modify your order you would first cancel it and then submit a new order with the correct information Bill Payment Who authorizes payments Only you can authorize payments You have complete control over whom you are issuing a payment to the exact payment amount when the payment should be sent or whether to pay the bill at all If you have a flat fee or recurring bill that you would like to have paid each month you can instruct us to make that payment automatically for you Can you pay my bills automatically Yes There are two ways that you can schedule payments automatically 1 Automatic payment in response to an e bill An automatic payment in response to an e bill is a payment that you set up to go out every time you receive this e bill without requiring your approval each time You can pay the full bill pay the minimum due pay nothing and file the bill or create your own rule for how the bill gets paid For example you could tell us to pay your credi
89. to the payee List and click on the Bill History link associated with the appropriate payee Note When you file a bill you are responsible for any necessary notification or changes with the payee Make Payments 1 From your navigation links click Bills amp Payments and then Make Payments Result The Make Payments page appears 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 46 wr j Business Bill Pay User Manual E IS To make a regular payment please enter an amount and send on date for each payment and click Make payments Use funds from test method 2 3222 v Add a person or business Payee Last Paid Amount Send on Alltel 9878 0210 2011 Taj AT amp T Local And Long Distance 8823 5 02 0 2011 Ta Comcast 8910 o2noo11 Taj Sears 9996 0211012011 Taj Test canozo Taj Wells Fargo Home Mortgage 4854 02 012011 Ta Make payments Total 0 00 Update total 2 Specify the details for each payment and click the button to continue Result A confirmation page appears that details the payments that were moved successfully to your Pending Payments section Manage Categories 1 From your navigation links click Payee Management and then Manage categories Result The Manage Categories page appears Manage C
90. to track who created and approved payment Can view privileges and limits for all of my users without going into each account Yes On the Business Users page click the Show privileges link and the page will expand to display all privileges and limits for all users With the page expanded click the Hide privileges link to revert to the standard Business Users page What does the audit privilege allow users to do The audit privilege allows users to create reports with audit activity What is audit activity Audit activity provides detail about the user who created and or approved the payment This information can be added to a standard payment report by any user who has the audit privilege What happens if my payment is not approved before the payment date Your payment will not be issued unless approved prior to the payment date To later issue the payment a new payment date will need to be assigned 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 79 w Y gt 0 Business Bill Pay User Manual Bike FIS LB eu A e Why can t I assign the audit privilege without the payment privilege The audit privilege is dependent on the payment report privilege so it cannot be assigned as a standalone privilege You can assign the payment report privilege by itself Contact Us How can get help or have a question answered For your convenience we have published a
91. ts adjustments or discounts You can make this type of payment on the page you use to pay invoices This page is also useful if you are only making payment on part of an order You can make it clear to the payee what you are paying for and why What is the difference between an administrator and a regular user The primary difference is the level of authority that is granted to an administrator An administrator has the ability to approve a payment of any amount initiate a payment of any amount and add new users at anytime Conversely users have limited authority to initiate and approve payments and they cannot add a new user What is the Make payment privilege What can I do with this privilege The Make payment privilege allows you to schedule payments up to your assigned limit These payments go into Pending status until they are approved What is the Approve payments privilege The Approve payments privilege allows you to approve payments up to your assigned limit that are in Pending status After you approve a payment it goes into Scheduled status and moves to the Payment Outbox Can l add a user without any privilege No at least one privilege and one funding account must be assigned to a user before he or she can be successfully added Can l add a user without a funding account No a user cannot be added without at least one approved funding account Only administrators and additional contacts can be added wi
92. tus 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 26 xy L OTT Business Bill Pay User Manual GIS AM e Result The CD Order Status page appears CD Order Status Here s a list of the CDs that you have ordered Ordered Description Security Key Shipped Currently you do not have any CD orders What would you like to do Order a CD e Make a payment Contact Us To get started please determine a question that you have for us 1 From your navigation links click Administration and then Contact Client Services Result The Contact Us page appears Contact Us Enter your message below then click Send message Customer Service will respond as soon as possible For phone support please call 1 800 895 3345 Name banker ohone First and Last E mail address one b com name company com Subject Select one v Comments 2 Select your reason for inquiry from the subject listbox and then provide your message in the free form text box 3 Click Send message Result A confirmation page appears Create a Report To get started please identify the payment for which you would like a report 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 27 Z Business Bill Pay User Manual Be 1 From your navigation links click Payment Re
93. ual Utilities Receiving Payments 78910 Set up automatic Change Sears Not available Manual None Receiving Payments 79996 Set up automatic Change Wells Fargo Home Not available Manual Auto Receiving Payments Mortgage Set up automatic Change 74354 2 Find the payee for which you want to view payment history and click the Payments link Result The Payment History page appears Here are the payments that you have made to this payee Alltel 9878 Print Download Edit delete report 0210 2011 50 00 Scheduled test method 3456 Payment ils Y 9BRD71K4 View memo Add a Note 02 04 2011 40 00 Scheduled test method 2 3222 Payment d Y 7BRB71K4 View memo Add a Note 02 04 2011 40 00 Scheduled test method 3456 Payment details Y HBRB 71K4 Add a Note Grand total 130 00 Y This record has been previously downloaded View Pending Approvals 1 From your navigation links click Bills amp Payments and then Pending Approval Result The Pending Approval page appears 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 64 e ke 5 0 D g Business Bill Pay User Manual D A ve NE Pending Approval Here s a list of payments that need to be approved Please approve the appropriate payments and then click Approve payments Hertz Rental Cars 9632 86 02 Checking 1111 02 08 2011 Steve Johnson View Edit Cancel Nextel
94. up automatic Household Not available Receiving Change Receiving Change Hide inactive payees Payments Payments 2 From your payee list click the name of the corresponding payee Result The Payee Details page appears Payee Details Change ayee Information Address Phone number Account number Name on account Nickname Category Payee status Payee Information Payment Options E mail Notifications Sometimes payees provide us with a preferred address to which payments should be sent This address may be different than the address displayed below AT amp T Local And Long Distance 1515 Los Angeles Ave SIMI VALLEY CA 93065 Not on file 8055798823 banker AT amp T Local And Long Distance Auto Active Activate Delete 3 Within the Notifications section click the Change notifications link Result The Change E mail Notifications page appears 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 13 xy L o o Business Bill Pay User Manual E k Se Change E mail Notifications would like to receive e mail notifications based on the following rules Send e mail when O Payment made Save changes Dont save changes 4 Select the appropriate e mail notification rule and click Save changes Result A confirmation page appears with the e mail notification rules that
95. ype of information can view about a user who created and or approved a payment If you go to the Payment Details page you will see a Payment History section that details when the action on the payment was completed the amount of the payment the account from which the payment was made whether the payments was created or edited or approved and who took this action O 2011 Fidelity National Information Services Inc and its subsidiaries All rights reserved worldwide 78 w Y gt 0 Business Bill Pay User Manual Bike FIS LB eu A e What type of information can I view about the user who created and or modified a payee If you go to the Payee Details page you will see a Payee History section that details when the action on the payee was completed whether the payee was created edited activated or deactivated and who took this action What type of information can I view about the user who created and or modified a funding account If you go to the Funding Account Details page you will see a Funding Account History section that details when the action on the funding account was completed whether the funding account was created or edited and who took this action Can include information about the user who created and or approved a payment in when I create a report Yes When creating a report click the Show audit activity for each payment checkbox This will add two additional fields to the report and allow you

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