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HP Officejet 4630 e-All-in

1. cccccceccsssssssssessescssescssesecsessesessesesseseessssesesaesecseseesesaesesaes 83 USB connection non network connection ses 85 Change from a USB connection to a wireless network oonccnnccconocnnonnnonnnonconnnonnnonnonnnonnnonononnnnnnn nono naar nnnnnnnnnnnos 86 Connect wirelessly to the printer without a router ss 87 Tips for setting up and using a networked printer sise 88 Advanced printer management tools for networked Printers cccsscsccscssesssscsssessssessssesscssssessssesesseseeeeees 89 AA A a sesstessestonsis 91 CUBAN paper jaN ie aa aa a RS RE EEE ER tes 92 Improve print quality 0 0 eessesseessessesssecsecseecsseseecsecseesaeesecsecaeesaeesscssesecescessseseeessesssensessecaeecssessecssssaecaesaes 98 Unabl to O ida 103 Resolve copy and SCAN ISSUES escesscssecssesscesecssesecsseessesssecssecssesssessecsesessessecssesssesssessecseesaeseeeeseeseeseeeaees 108 RESOIVE Tax ISSUCS iio 109 Resolve networking ISSUES ii las 110 HP SUDDOL can aid 111 ENWW Appendit A Technical IN O MALO od NS 119 Hewlett Packard Company notices sise 120 SRECIFICATIONS 2 2255 eee 121 Environmental product Stewardship program ss 125 Regulatory Notices Het nn eee it een dia 129 App ndix B Additional TAR SOUND eco sense o seccassadesseasecesses 139 Set up faxing parallel phone systems sine 140 S rial type FAX SetuP cidade ai ana dada dich 162 TEST TAN SUD ii ee ne er tt ait teks 163 A o no A 165 ENWW vi
2. ES NOTE If you have a DSL line and you do not connect the DSL filter you cannot send and receive faxes with the printer ENWW Set up faxing parallel phone systems 143 Figure B 2 Back view of the printer E 0 1 Telephone wall jack 2 DSL or ADSL filter and cord supplied by your DSL provider 3 Use the phone cord supplied in the box with the printer to connect to the 1_LINE port You might need to connect the supplied phone cord to the adapter provided for your country region To set up the printer with DSL 1 Obtain a DSL filter from your DSL provider 2 Using the phone cord supplied in the box with the printer connect one end to the open port on the DSL filter and then connect the other end to the port labeled 1_LINE on the back of the printer EY NOTE You might need to connect the supplied phone cord to the adapter provided for your country region If you do not use the supplied cord to connect from the DSL filter to the printer you might not be able to fax successfully This special phone cord is different from the phone cords you might already have in your home or office As only one phone cord is supplied you might need to obtain additional phone cords for this setup 3 Connect an additional phone cord from the DSL filter to the telephone wall jack 4 Runafaxtest If you encounter problems setting up the printer with optional equipment contact your local service provider or vendor for
3. 122 AppendixA Technical information ENWW e Supported file types BMP JPEG PNG TIFF PDF e Twain version 1 9 Fax specifications e Send Receive black and white or color faxes e Upto99 speed dials e Upto 99 page memory based on ITU T Test Image 1 at standard resolution More complicated pages or higher resolution takes longer and uses more memory e Manual fax send and receive e Automatic busy redial up to five times varies by model e Automatic no answer redial one time or two times varies by model e Confirmation and activity reports e CCITT ITU Group 3 fax with Error Correction Mode e 33 6 Kbps transmission e 4seconds per page speed at 33 6 Kbps based on ITU T Test Image 1 at standard resolution More complicated pages or higher resolution takes longer and uses more memory e Ring detect with automatic fax answering machine switching Fine dpi Standard dpi Black 208 x 196 208 x 98 Color 208 x 200 208 x 200 Print resolution Draft mode e Color Input Black Render 300x300dpi e Output Black Color Automatic Normal mode e Color Input Black Render 600x300dpi e Output Black Color Automatic Plain Best mode e Color Input Black Render 600x600dpi e Automatic ENWW Specifications 123 Photo Best mode e Color Input Black Render 600x600dpi e Output Black Color Automatic Max DPI mode e Color Input Black Render 1200x1200dpi e Output Automatic Black 4800x1200 optimized dpi Color Power
4. E NOTE Phones in other parts of the home office sharing the same phone number with DSL ADSL service need to be connected to additional DSL ADSL filters to avoid noise when making voice calls 2 Using the phone cord supplied in the box with the printer connect one end to the DSL ADSL filter then connect the other end to the port labeled 1_LINE on the back of the printer A NOTE You might need to connect the supplied phone cord to the adapter provided for your country region If you do not use the supplied cord to connect from the DSL ADSL filter to the printer you might not be able to fax successfully This special phone cord is different from the phone cords you might already have in your home or office 3 Connect the DSL ADSL filter to the splitter 4 Unplug the answering machine from the telephone wall jack and connect it to the port labeled 2_EXT on the back of the printer A NOTE If you do not connect your answering machine directly to the printer fax tones from a sending fax machine might be recorded on your answering machine and you might not receive faxes with the printer 5 Connect the DSL modem to the parallel splitter 6 Connect the parallel splitter to the wall jack 7 Set your answering machine to answer after a low number of rings 8 Change your Rings to Answer setting on the printer to the maximum number of rings supported by the printer NOTE The maximum number of rings varies by country reg
5. Locate the cartridge number in the printer software 1 Depending on your operating system do one of the following to open the printer software e Windows 8 On the Start screen right click an empty area on the screen click All Apps on the app bar and then click the icon with the printer s name e Windows 7 Windows Vista and Windows XP From the computer desktop click Start select All Programs click HP click HP Officejet 4630 series and then click HP Officejet 4630 series 2 Inthe printer software click Shop and then click Shop For Supplies Online The correct cartridge number appears when you use this link To find the print cartridge reorder numbers 1 Open HP Utility E NOTE HP Utility is located in the Hewlett Packard folder in the Applications folder at the top level of the hard disk 2 Click Supplies Info The print cartridge ordering numbers appear 3 Click All Settings to return to the Information and Support pane To order original HP supplies for the HP Officejet 4630 series go to www hp com buy supplies If prompted choose your country region follow the prompts to select your product and then click one of the shopping links on the page EY NOTE Ordering ink cartridges online is not supported in all countries regions If it is not available in your country region you may still view supplies information and print a list for reference when shopping at a local HP reseller ENWW Order ink su
6. EY NOTE You cannot receive faxes automatically if you have a voice mail service at the same phone number you use for fax calls You must receive faxes manually this means you must be available to respond in person to incoming fax calls If you want to receive faxes automatically instead contact your telephone company to subscribe to a distinctive ring service or to obtain a separate phone line for faxing ENWW Set up faxing parallel phone systems 147 Figure B 5 Back view of the printer Telephone wall jack 2 Use the phone cord supplied in the box with the printer to connect to the 1 LINE port You might need to connect the supplied phone cord to the adapter provided for your country region To set up the printer with voice mail 1 Using the phone cord supplied in the box with the printer connect one end to your telephone wall jack then connect the other end to the port labeled 1_LINE on the back of the printer You might need to connect the supplied phone cord to the adapter provided for your country region EY NOTE You might need to connect the supplied phone cord to the adapter provided for your country region If you do not use the supplied cord to connect from the telephone wall jack to the printer you might not be able to fax successfully This special phone cord is different from the phone cords you might already have in your home or office 2 Turn off the Auto Answer setting 3 Runa fax test You
7. However due to differences between the individual PSTNs provided in different countries the approval does not of itself give an unconditional assurance of successful operation on every PSTN network termination point In the event of problems you should contact your equipment supplier in the first instance This equipment is designed for DTMF tone dialing and loop disconnect dialing In the unlikely event of problems with loop disconnect dialing it is recommended to use this equipment only with the DTMF tone dial setting Regulatory notices 137 Notice to users of the German telephone network Hinweis f r Benutzer des deutschen Telefonnetzwerks Dieses HP Fax ist nur f r den Anschluss eines analogen Public Switched Telephone Network PSTN gedacht Schlie en Sie den TAE N Telefonstecker der im Lieferumfang des HP All in One enthalten ist an die Wandsteckdose TAE 6 Code N an Dieses HP Fax kann als einzelnes Gerat und oder in Verbindung mit seriellem Anschluss mit anderen zugelass enen Endgeraten verwendet werden Australia wired fax statement 138 AppendixA Technical information ENWW B Additional fax setup In this section you learn how to set up the printer so that faxing works successfully with equipment and services you might already have on the same phone line X TIP You can also use the Fax Setup Wizard Windows or HP Setup Assistant Mac OS X to help you quickly set up some important fax setting
8. games notebook paper graph paper music paper and games To print Quick Forms 1 From the Home screen on the printer display press the Up and Down buttons to select Quick Forms and then press OK X TIP Ifthe Quick Forms option does not appear on the printer display press the Home button and then press the Up and Down buttons until you see Quick Forms 2 Press the Up and Down buttons to select one of the Quick Forms options and then press OK 3 After you have selected the type of form that you want to print select the number of copies and then press OK 16 Chapter3 Print ENWW Print with HP wireless direct With HP wireless direct you can print wirelessly from a computer smart phone tablet or other wireless capable device without connecting to an existing wireless network When using HP wireless direct note the following guidelines Make sure your computer or mobile device has the necessary software If you are using a computer make sure you have installed the printer software provided with the printer If you are using a mobile device make sure you have installed a compatible printing app For more information about mobile printing visit www hp com global us en eprint mobile_printing_apps html Make sure HP wireless direct is turned on in the printer and if necessary security is enabled For more information see Connect wirelessly to the printer without a router on page 87 Up to five compu
9. 120g Matte or HP Professional Paper 120 Matt These papers are heavy two sided matte papers perfect for presentation proposals reports and newsletters They are heavyweight for an impressive look and feel e HP Brochure Paper 180g Glossy or HP Professional Paper 180 Glossy These papers are glossy coated on both sides for two sided use They are the perfect choice for near photographic reproductions and business graphics for report covers special presentations brochures mailers and calendars e HP Brochure Paper 180g Matte or HP Professional Paper 180 Matt These papers are matte coated on both sides for two sided use They are the perfect choice for near photographic reproductions and business graphics for report covers special presentations brochures mailers and calendars Everyday printing e HP Bright White Inkjet Paper HP Bright White Inkjet Paper delivers high contrast colors and sharp text It is opaque enough for two sided color usage with no show through which makes it ideal for newsletters reports and flyers It features ColorLok Technology for less smearing bolder blacks and vivid colors e HPPrinting Paper HP Printing Paper is a high quality multifunction paper It produces documents that look and feel more substantial than documents printed on standard multipurpose or copy paper It features ColorLok Technology for less smearing bolder blacks and vivid colors It is acid free for longer lasting documents e HP Office
10. 32 3 Select Copy from the Home screen on the printer display to access the copy menu If you do not see Copy on the printer display press the Home button and then press the Up and Down buttons until you see Copy 4 From the Copy menu select Copies to increase or decrease the number of copies and then press OK to confirm 5 Select Start Black Copy or Start Color Copy and then press OK to make a black or color copy Make a 2 sided copy from the scanner glass 1 Load full size paper in the paper tray x 2 Load the original print side down on the right front corner of the scanner glass For more information about loading the original see Load original on page 32 3 Select Copy from the Home screen on the printer display to access the copy menu If you do not see Copy on the printer display press the Home button and then press the Up and Down buttons until you see Copy 4 From the Copy menu select Copies to increase or decrease the number of copies and then press OK to confirm 36 Chapter5 Copy and scan ENWW 5 6 7 Select 2 Sided to enable it and then press OK to confirm Select Start Black Copy or Start Color Copy When prompted load the second original and press OK Make a 2 sided copy from the document feeder 1 Load full size paper in the paper tray x 2 Load 1 sided originals print side up into the document feeder For more information about loading the original see Load
11. 7 HP Officejet 4630 e All in One series Table of contents 1 HP Officejet 4630 e All in One series Help sssccssssccsssscccssssccnsssccccscssccsssscnsssccncnsssccnssscscnsccssncssscccsscssnssees 1 2 Get to know the HP Officejet 4630 SONOS ac sic secessnctesseeciscdesscececscecccsssdestediccasdacedsccvedseuceses iS 3 PFINTEr PARES EEE E sve cecsece ck lesions Delon ane teen chacesvias E E E 4 Control panel and status lights sense 6 Wireless SEO A sains sets tint etes et sense esse ii enter sente 8 A etre dat s ne sean 9 Print AO CUENTES nains RM A AO 10 PFIN PROLOS ce id 12 Print envelopes id a 14 PrINEQUICKFEOMS scan a seems E dde nia a as s 16 AE O 17 Print using the maximum dpi sise 19 TIPS FOF PriNt SUCCESS ere Ann ada adi 21 4 Pp Gt basi rene raro aa 25 Recommended papers for printing iii 26 Load ii da 28 A Mann Roanne se ie A iaaea dr dates lasse as at 32 Order HP paper SUpplies sise 34 5 Copy ANSON aan aca a a tonnes tdi dec os ia ene nn ane si ppne cie n NN iii net este dose 35 CN A ments Lun an ind he inn est tient 36 Sani tO dCOMPUT T Aa E A A anni ste E EE anne dd aretonsee stat rende E 39 Tips for COPY A A 41 TAPS FOF SCAN SUCCESS 2 50 rm nn din derniere a 42 O OP DE Re IE E I 43 Send A A ac a atacada 44 Receive a A tah dasuentouehabassescssusiatudeasvebei distvinacebcveesecea es 49 ENWW Set up speed dial entries sise 53 Change fax settings cccecssessesssessesssesscessesssessesssessses
12. Canada approved the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution might be particularly important in rural areas Noto The REN Ringer Equivalence Number assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface might consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5 The REN for this product is 0 0B based on FCC Part 68 test results Notice to users in the European Economic Area ENWW Notice to users in the European Economic Area This product is designed to be connected to the analog Switched Telecommunication Networks PSTN of the European Economic Area EEA countries regions Network compatibility depends on customer selected settings which must be reset to use the equipment on a telephone network in a country region other than where the product was purchased Contact the vendor or Hewlett Packard Company if additional product support is necessary This equi has been certified by the manufacturer in accordance with Directive 1999 5 EC annex Il for Pan European single terminal connection to the public switched telephone network PSTN
13. ENWW ENWW HP Officejet 4630 e All in One series Help Learn how to use your HP Officejet 4630 series Printer parts on page 4 Control panel and status lights on page 6 Load media on page 28 Print on page 9 Copy documents on page 36 Scan to a computer on page 39 Replace the cartridges on page 75 Clear a paper jam on page 92 Check the estimated ink levels on page 72 2 Chapter 1 HP Officejet 4630 e All in One series Help ENWW 2 Getto know the HP Officejet 4630 series e Printer parts e Control panel and status lights e Wireless settings ENWW 4 Printer parts e Front and top views of the HP Officejet 4630 series 1 Lid 2 Lid backing 3 Scanner glass 4 Automatic Document Feeder ADF 5 Cartridge access door 6 Cleanout 7 Printer display 8 Control panel 9 Paper tray 10 Paper tray extender also referred to as the tray extender 11 Cartridge access area 12 Paper width guides Chapter 2 Get to know the HP Officejet 4630 series ENWW ENWW e Rearview of the HP Officejet 4630 series 13 Fax port 2 EXT 14 Fax port 1 LINE 15 USB port 16 Power connection Printer parts 5 Control panel and status lights Figure 2 1 Control panel features Feature Description 1 On button Turns the printer on or off 2 Home Returns to the Home screen the
14. HP Utility is located in the Hewlett Packard folder in the Applications folder at the top level of the hard disk 2 Select the HP Officejet 4630 series from the list of devices at the left of the window 3 Click Supplies Status The estimated ink levels appear 4 Click All Settings to return to the Information and Support pane E NOTE If you have installed a refilled or remanufactured cartridge or a cartridge that has been used in another printer the ink level indicator might be inaccurate or unavailable A NOTE Ink level warnings and indicators provide estimates for planning purposes only When you receive a low ink warning message consider having a replacement cartridge available to avoid possible printing delays You do not have to replace the cartridges until the print quality is unacceptable A NOTE Ink from the cartridges is used in the printing process in a number of different ways including in the initialization process which prepares the printer and cartridges for printing and in printhead servicing which keeps print nozzles clear and ink flowing smoothly In addition some residual ink is left in the cartridge after it is used For more information see www hp com go inkusage 72 Chapter8 Work with cartridges ENWW Order ink supplies Before ordering cartridges locate the correct cartridge number Locate the cartridge number on the printer e The cartridge number is located inside the cartridge access door
15. Quality Settings area e Click Advanced to select the appropriate paper size from the Paper Size drop down list For more printing options see Tips for print success on page 21 EY NOTE For maximum dpi resolution go to Paper Quality tab select Photo Paper from the Media drop down list and then select Best in the Quality Settings area Then click the Advanced button and select Yes from the Print in Max DPI drop down list If you want to print max DPI in grayscale select High Quality Grayscale from the Print in Grayscale drop down list 5 Click OK to return to the Properties dialog box 6 Click OK and then click Print or OK in the Print dialog box 39 Ef NOTE After the printing is finished remove unused photo paper from the paper tray Store the photo paper so it does not start to curl which could reduce the quality of your printout Chapter 3 Print ENWW To print a photo from the computer 1 From the File menu in your software choose Print 2 Make sure the HP Officejet 4630 series is the selected printer 3 Set the print options Do the following if you do not see options on the Print dialog e 0S Xvi10 6 Click the blue disclosure triangle next to the Printer selection to access the print options e 0S X Lion and Mountain Lion Click Show Details to access the print options E NOTE The following options are available for your printer Locations for the options can vary from one application to anoth
16. Reprint Missed Faxes The faxes are displayed in the reverse order from which they were received with the most recently received fax first and so on Select the fax you want to print and then select Print If you want to stop reprinting the fax select Cancel Forward faxes to another number You can set up the printer to forward your faxes to another fax number A received color fax is forwarded in black and white HP recommends that you verify the number you are forwarding to is a working fax line Send a test fax to make sure the fax machine is able to receive your forwarded faxes To forward faxes from the printer control panel 1 From the Home screen on the printer display press the Up and Down buttons to select Fax and then press OK Select Settings and then select Advanced Settings Select Fax Forwarding and then select Select Fax Forward Select On with Print to print and forward the fax or select On to forward the fax E NOTE Ifthe printer is not able to forward the fax to the designated fax machine for example if it is not turned on the printer prints the fax If you set up the printer to print error reports for received faxes it also prints an error report At the prompt enter the number of the fax machine intended to receive the forwarded faxes and then select Done Enter the required information for each of the following prompts start date start time end date and end time Fax forwarding i
17. To use HP ePrint make sure to have the following e Aninternet and email capable computer or mobile device e AnHP ePrint capable printer on which Web Services has been enabled El NOTE The email will be printed once it is received As with any email there is no guarantee when or whether it will be received You can check the print status on HP Connected www hpconnected com A NOTE Documents printed with HP ePrint may appear different from the original Style formatting and text flow may differ from the original document For documents that need to be printed with a higher quality such as legal documents we recommend that you print from the software application on your computer where you will have more control over what your printout looks like X TIP For more information about managing and configuring HP ePrint settings and to learn about the latest features visit HP Connected www hpconnected com To print using HP ePrint 1 Enable Web Services a From the printer control panel press the ePrint button b Accept the Terms of Use and then follow the on screen instructions to enable Web Services c Print the ePrint information page and then follow the instructions on the page to sign up for an HP ePrint account 2 On your computer or mobile device open your email application EY NOTE For information about using the email application on your computer or mobile device see the documentation provided with th
18. a USB connection to a wireless network 1 Depending on your operating system do one of the following e Windows 8 On the Start screen right click an empty area on the screen click All Apps on the app bar e Windows 7 Windows Vista and Windows XP From the computer desktop click Start select All Programs click HP and then click HP Officejet 4630 series 2 Select Printer Setup amp Software 3 Select Convert a USB connected printer to wireless Follow the on screen instructions To change from a USB connection to a wireless network 1 Connect the printer to your wireless network 2 Use HP Setup Assistant in Applications Hewlett Packard Device Utilities to change the software connection to wireless for this printer Chapter 9 Connectivity ENWW Connect wirelessly to the printer without a router HP wireless direct allows your Wi Fi devices such as computers smart phones and tablets to connect to your printer directly through Wi Fi using the process you currently use to connect your Wi Fi device to new wireless networks and hotspots With wireless direct you can print directly to the printer wirelessly without a wireless router from your Wi Fi enabled devices To connect wirelessly to the printer without a router ENWW 1 2 From the Home screen on the printer display select Wireless Direct and then press OK In the Wireless Direct menu select Wireless Direct and then press OK Using the buttons to the rig
19. application this button might be called Properties Options Printer Setup Printer Properties Printer or Preferences 4 Select the appropriate options e Onthe Paper Quality tab select the appropriate paper type from the Media drop down list in the Tray Selection area and then select the appropriate print quality in the Quality Settings area e Click Advanced to select the appropriate paper size from the Paper Size drop down list For more printing options see Tips for print success on page 21 5 Click OK and then click Print or OK in the Print dialog box To print envelopes 1 From the File menu in your software choose Print 2 Make sure the HP Officejet 4630 series is the selected printer 14 Chapter3 Print ENWW ENWW 3 4 Set the print options Do the following if you do not see options on the Print dialog e QS Xv10 6 Click the blue disclosure triangle next to the Printer selection to access the print options e OSX Lion and Mountain Lion Click Show Details to access the print options E NOTE The following options are available for your printer Locations for the options can vary from one application to another a Select the appropriate envelope size from the Paper Size pop up menu b From the pop up menu choose Paper Type Quality and verify the paper type setting is set to Plain Paper Click Print Print envelopes 15 Print Quick Forms Use Quick Forms to print calendars check lists
20. back 92 Chapter 10 Solve a problem ENWW 5 Close the cartridge access door 6 Press the OK button on the control panel to continue the current job Clear a paper jam from the duplexer To clear a paper jam from duplexer 1 Open the cartridge access door 2 Remove the cleanout 3 Press on the hole of the duplexer path cover to lift it up Remove the jammed paper ENWW Clearapaperjam 93 4 Place the cleanout back 5 Close the cartridge access door Press the OK button on the control panel to continue the current job Clear a paper jam from the print zone To clear a paper jam from print zone 1 Open the cartridge access door Remove the jammed paper from inside the printer 94 Chapter 10 Solve a problem ENWW 3 Close the cartridge access door 4 Press the OK button on the control panel to continue the current job Clear a jam in the automatic document feeder To clear ajam in the automatic document feeder 1 Lift the cover of the ADF 3 2 Lift the tab located on the front edge of the ADF 3 Gently pull the paper out of the rollers A CAUTION If the paper tears when you are removing it from the rollers check the rollers and wheels for torn pieces of paper that might remain inside the printer If you do not remove all the pieces of paper from the printer more paper jams are likely to occur 4 Close the cover of the ADF pressing dow
21. cable If your computer is connected to the printer with a wireless connection confirm that the connection is working 3 Verify that the printer is not paused or offline To verify that the printer is not paused or offline a Depending on your operating system do one of the following e Windows 8 Point to or tap the upper right corner of the screen to open the Charms bar click the Settings icon click or tap Control Panel and then click or tap View devices and printers e Windows 7 From the Windows Start menu click Devices and Printers e Windows Vista From the Windows Start menu click Control Panel and then click Printers e Windows XP From the Windows Start menu click Control Panel and then click Printers and Faxes b Either double click the icon for your printer or right click the icon for your printer and select See what s printing to open the print queue c Onthe Printer menu make sure there are no check marks next to Pause Printing or Use Printer Offline d If you make any changes try to print again 4 Verify that the printer is set as the default printer To verify that the printer is set as the default printer a Depending upon your operating system do one of the following e Windows 8 Point to or tap the upper right corner of the screen to open the Charms bar click the Settings icon click or tap Control Panel and then click or tap View devices and printers e Windows 7 From the Windows Start me
22. correct port e Checks for a dial tone e Tests the status of your phone line connection e Checks for an active phone line The printer prints a report with the results of the test If the test fails review the report for information on how to fix the problem and rerun the test To test fax setup via the printer control panel ENWW 1 Setup the printer for faxing according to your particular home or office setup instructions 2 Make sure the ink cartridges are installed and that full size paper is loaded in the input tray before starting the test 3 Fromthe Home screen on the printer display press the Up and Down buttons to select Fax and then press OK 4 Select Settings select Advanced Settings select Fax Setup Wizard and then follow on screen instructions The printer displays the status of the test on the display and prints a report 5 Review the report e Ifthe test passes and you are still having problems faxing check the fax settings listed in the report to verify the settings are correct A blank or incorrect fax setting can cause problems faxing e lfthe test fails review the report for more information on how to fix any problems found Test fax setup 163 164 AppendixB Additional fax setup ENWW Index A ADSL fax setup with parallel phone systems 143 after the support period 112 answer ring pattern parallel phone systems 145 answering machine set up with fax parallel phone systems 154 s
23. dpi 19 E NOTE The following options are available for your printer Locations for the options can vary from one application to another a Choose the appropriate paper size in the Paper Size pop up menu b From the pop up menu choose Paper Type Quality and then choose the following settings e Paper Type The appropriate photo paper type e Quality Best or Maximum dpi 4 Select any other print settings that you want and then click Print 20 Chapter3 Print ENWW Tips for print success To print successfully the HP cartridges should be functioning properly with sufficient ink the paper should be loaded correctly and the printer should have the appropriate settings Print settings do not apply to copying or scanning Inktips e Use Original HP ink cartridges e Install both the black and tri color cartridges correctly For more information see Replace the cartridges on page 75 e Check the estimated ink levels in the cartridges to make sure there is sufficient ink For more information see Check the estimated ink levels on page 72 e Ifthe print quality is not acceptable see Improve print quality on page 98 for more information e Always turn off the printer with the On button to allow the printer to protect the nozzles Paper loading tips e Load a stack of paper not just one page All of the paper in the stack should be the same size and type to avoid a paper jam e Load paper with side to be printed on facing down
24. e Ensure that paper loaded in the paper tray lays flat and the edges are not bent or torn e Adjust the paper width guides in the paper tray to fit snugly against all paper Make sure the paper width guides do not bend the paper in the paper tray For more information see Load media on page 28 Printer settings tips e To change default print settings click Print Scan amp Fax and then click Set Preferences in the printer software Depending on your operating system do one of the following to open the printer software o Windows 8 On the Start screen right click an empty area on the screen click All Apps on the app bar and then click the icon with the printer s name o Windows 7 Windows Vista and Windows XP From the computer desktop click Start select All Programs click HP click HP Officejet 4630 series and then click HP Officejet 4630 series e Toselect the number of pages to print per sheet on the Layout tab select the appropriate option from the Pages per Sheet drop down list e Ifyou want to change the page orientation set it in your application interface e To view more printing settings on the Layout or Paper Quality tab click the Advanced button to open the Advanced Options dialog box ENWW Tips for print success 21 o Print in Grayscale Allows you to print a black and white document using the black ink only Select Black Ink Only and then click the OK button o Borderless Printing Select this feature to print photos
25. including top brands to find the content you want and get the prints you love You can get the prints you want immediately or with some printables you can set them to be automatically delivered on the days and times that you want Preformatted content designed specifically for your printer means no cut off text and pictures and no extra pages with only one line of text E NOTE To use HP Printables the printer must be connected to a network that provides an Internet connection and you must register for this service Printable availability varies by country language and agreements and might require a firmware upgrade For more information visit www hpconnected com On some printers and websites HP Printables might be called Print Apps 68 Chapter 7 Use Web Services ENWW Use the HP Connected website Use HP s free HP Connected website to set up increased security for HP ePrint and specify the email addresses that are allowed to send email to your printer You can also get product updates more HP Printables and other free services Go to the HP Connected website for more information and specific terms and conditions www hpconnected com ENWW Use the HP Connected website 69 Tips for using Web Services Use the following tips to print HP Printables and use HP ePrint Tips for printing HP Printables and using HP ePrint e Learn about HP Printables for printing recipes coupons and other content from the web simpl
26. increase the size of the image by selecting values greater than 100 or reduce the image size by selecting values less than 100 Copy documents 37 e ID Copy Allows you to copy both sides of ID card e Lighter Darker Adjusts the copy settings to make copies lighter or darker El NOTE After two minutes of inactivity the copy options will automatically return to the default settings of plain paper A4 or 8 5 x 11 depending on region 38 Chapter5 Copy and scan ENWW Scan to a computer You can scan from the control panel of the printer or from your computer Scan from the control panel if you want to quickly scan one page to an image file Scan from your computer if you want to scan multiple pages into one file define the file format of the scan or make adjustments to the scanned image To prepare the scan 1 Load the original print side up in the ADF or print side down on the scanner glass For more information about loading the original see Load original on page 32 2 Start the scan To scan from the printer control panel 1 Select Scan from the Home screen on the printer display and then press OK y TIP If you do not see Scan on the printer display press the Home button and then press the Up and Down buttons until you see Scan 2 Select the computer that you want to scan to from the printer display and then press OK If you do not see your computer listed on the printer display make sure that you
27. information ENWW Ink cartridge problem 117 Older generation cartridges You will need to use a newer version of this cartridge In most cases you can identify a newer version of the cartridge by looking at the exterior of the cartridge package and finding the Warranty Ends date If it says v1 several spaces to the right of the date then the cartridge is the updated newer version If it is an older generation cartridge contact HP support for help or replacement d Click here to go online for more information 118 Chapter 10 Solve a problem ENWW A Technical information The technical specifications and international regulatory information for the HP Officejet 4630 series are provided in this section For additional specifications see the printed documentation that came with the HP Officejet 4630 series This section contains the following topics e Hewlett Packard Company notices e Specifications e Environmental product stewardship program e Regulatory notices ENWW 119 Hewlett Packard Company notices The information contained herein is subject to change without notice All rights reserved Reproduction adaptation or translation of this material is prohibited without prior written permission of Hewlett Packard except as allowed under the copyright laws The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and servi
28. letter or A4 unused plain white paper into the paper tray b Depending on your operating system do one of the following to open the printer software e Windows 8 On the Start screen right click an empty area on the screen click All Apps on the app bar and then click the icon with the printer s name e Windows 7 Windows Vista and Windows XP From the computer desktop click Start select All Programs click HP click HP Officejet 4630 series and then click HP Officejet 4630 series c Inthe printer software click Print Scan amp Fax and then click Maintain Your Printer to access the Printer Toolbox d Click Clean Ink Cartridges on the Device Services tab Follow the on screen instructions To clean the cartridges from the printer display a From the Home screen on the printer display press the Up and Down buttons to select Tools and then press OK A NOTE If you do not see the Home screen press the Home button b From the Tools menu on the printer display select Clean Printhead Follow the on screen instructions To improve print quality ENWW 1 2 Make sure you are using original HP cartridges Make sure you have selected the appropriate paper type and print quality in the Print dialog Check the estimated ink levels to determine if the cartridges are low on ink Consider replacing the print cartridges if they are low on ink Align the printer cartridges To align print cartridges from the software
29. must be available to respond in person to incoming fax calls or the printer cannot receive faxes You must initiate the manual fax before voicemail picks up the line If you encounter problems setting up the printer with optional equipment contact your local service provider or vendor for further assistance Case G Fax line shared with computer modem no voice calls received If you have a fax line on which you receive no voice calls and you also have a computer modem connected on this line set up the printer as described in this section E NOTE If you have a computer dial up modem your computer dial up modem shares the phone line with the printer You cannot use both your modem and the printer simultaneously For example you cannot use the printer for faxing while you are using your computer dial up modem to send an email or access the Internet e Set up the printer with a computer dial up modem 148 Appendix B Additional fax setup ENWW e Setup the printer with a computer DSL ADSL modem Set up the printer with a computer dial up modem If you are using the same phone line for sending faxes and for a computer dial up modem follow these directions for setting up the printer Figure B 6 Back view of the printer 1 Telephone wall jack 2 Use the phone cord supplied in the box with the printer to connect to the 1 LINE port You might need to connect the supplied phone cord to the adapter provided for your country
30. number from your junk fax list To remove numbers from the list of junk fax numbers 1 From the Home screen on the printer display press the Up and Down buttons to select Fax and then press OK Select Settings and then select Junk Fax Select the number you want to remove and then select Remove a Number Press OK to confirm the deletion Chapter 6 Fax ENWW Set up speed dial entries You can set up frequently used fax numbers as speed dial entries This lets you dial those numbers quickly by using the printer control panel X TIP In addition to creating and managing speed dial entries from the printer s control panel you can also use tools available on your computer such as the HP software included with the printer and the printer s embedded web server EWS This section contains the following topics Set up and change speed dial entries Delete speed dial entries Set up and change speed dial entries You can store fax numbers as speed dial entries To set up speed dial entries 1 From the Home screen on the printer display press the Up and Down buttons to select Fax and then press OK Select Settings and then select Phone Book Select Add Contact Type the name of the entry and then select Next Type the fax number and then select Done day E E Ef NOTE Be sure to include any pauses or other required numbers such as an area code an access code for numbers outside a PBX syste
31. occur Your fax is sent when the receiving fax machine answers Schedule a fax to send later You can schedule a black and white fax to be sent within the next 24 hours This enables you to send a black and white fax late in the evening when phone lines are not as busy or phone rates are lower for example The printer automatically sends your fax at the specified time You can only schedule one fax to be sent at a time You can continue to send faxes normally however while a fax is scheduled El NOTE You can only send a black and white fax from memory To schedule a fax from the printer control panel 1 Load your original print side up in the ADF For more information about loading the original see Load original on page 32 2 Fromthe Home screen on the printer display press the Up and Down buttons to select Fax and then press OK 3 Select Settings and then select Schedule a Fax 4 Enter the fax delay time by pressing the Up and Down buttons and then press OK to confirm 5 When you hear the dial tone enter the number by using the keypad on the printer control panel 6 Select Scan and then select Start The printer scans all pages and sends the fax at the scheduled time To cancel a scheduled fax 1 From the Home screen on the printer display press the Up and Down buttons to select Fax and then press OK 2 Select Settings and then select Schedule a Fax 3 Select the scheduled fax that you wa
32. on their line services provided ENWW Fax and digital phone services 59 60 Fax on Voice over Internet Protocol You might be able to subscribe to a Low cost phone service that allows you to send and receive faxes with your printer by using the Internet This method is called Fax on Voice over Internet Protocol VoIP The following are indications you probably use a VoIP service e Dial a special access code along with the fax number e Have an IP converter box that connects to the Internet and provides analog phone ports for the fax connection E NOTE You can only send and receive faxes by connecting a phone cord to the port labeled 1 LINE on the printer This means that your connection to the Internet must be done either through a converter box which supplies regular analog phone jacks for fax connections or your telephone company X TIP Support for traditional fax transmission over any Internet protocol telephone systems are often limited If you experience problems faxing try using a slower fax speed or disabling the fax error correction mode ECM However if you turn off ECM you cannot send and receive color faxes For more information about changing the fax speed see Set the fax speed on page 58 For more information about using ECM see Send a fax in Error Correction Mode on page 47 If you have questions about Internet faxing contact your Internet faxing services support department or your local service
33. original on page 32 e Use two 1 sided originals to create a 2 sided copy e Use multiple 1 sided original pages to create several pages of 2 sided copy For example eight pages of 1 sided originals make four pages of 2 sided copy 3 Select Copy from the Home screen on the printer display to access the copy menu If you do not see Copy on the printer display press the Home button and then press the Up and Down buttons until you see Copy 4 From the Copy menu select Copies to increase or decrease the number of copies and then press OK to confirm 5 Select 2 Sided to enable it and then press OK to confirm 6 Select Start Black Copy or Start Color Copy More copy features ENWW While in the Copy menu press the Up and Down buttons to select among settings Paper Type Selects paper size and paper type A plain paper setting will print in plain paper normal print quality A photo paper setting will print in photo paper best quality Resize Controls the size of the image or document to be copied o Actual size Makes a copy that is the same as the size of the original but the margins of the copied image may be clipped o Fit to Page Makes a copy that is centered with a white border around the edges The resized image is either enlarged or reduced to fit the size of the selected output paper ds Ef NOTE The scanner glass must be clean to make sure the Fit to Page feature works properly o Custom Size Allows you to
34. port labeled 1_LINE on the back of the printer E NOTE You might need to connect the supplied phone cord to the adapter provided for your country region If you do not use the supplied cord to connect from the DSL filter to the back of the printer you might not be able to fax successfully This special phone cord is different from the phone cords you might already have in your home or office 3 Connect the DSL filter to the parallel splitter 4 Connect the DSL modem to the parallel splitter 5 Connect the parallel splitter to the wall jack 6 Runa fax test When the phone rings the printer automatically answers after the number of rings you set in the Rings to Answer setting The printer begins emitting fax reception tones to the sending fax machine and receives the fax If you encounter problems setting up the printer with optional equipment contact your local service provider or vendor for further assistance Case H Shared voice fax line with computer modem There are two different ways to set up the printer with your computer based on the number of phone ports on your computer Before you begin check your computer to see if it has one or two phone ports E NOTE If your computer has only one phone port you need to purchase a parallel splitter also called a coupler as shown in the illustration A parallel splitter has one RJ 11 port on the front and two RJ 11 ports on the back Do not use a two line phone splitt
35. safety ES BE Oe y withthe poner etd Soei o ooo Cartridge yield Visit www hp com go learnaboutsupplies for more information on estimated cartridge yields Acoustic information If you have Internet access you can get acoustic information from the HP website Go to www hp com support 124 AppendixA Technical information ENWW Environmental product stewardship program Hewlett Packard is committed to providing quality products in an environmentally sound manner Design for recycling has been incorporated into this product The number of materials has been kept to a minimum while ensuring proper functionality and reliability Dissimilar materials have been designed to separate easily Fasteners and other connections are easy to locate access and remove using common tools High priority parts have been designed to access quickly for efficient disassembly and repair For more information visit HP s Commitment to the Environment website at www hp com hpinfo globalcitizenship environment index html o Eco Tips e Paper use o Plastics e Material safety data sheets e Recycling program e HP inkjet supplies recycling program o Power consumption e Sleep mode e Disposal of waste equipment by users o Chemical substances e Toxic and hazardous substance table China o Restriction of hazardous substance Ukraine e Restriction of hazardous substance India Battery disposal in
36. serial splitter or a parallel splitter which has two RJ 11 ports on the front and a plug on the back Figure B 11 Example of a parallel splitter e To set up the printer with a computer DSL ADSL modem 1 Obtain a DSL filter from your DSL provider 09 Ef NOTE Phones in other parts of the home office sharing the same phone number with DSL service need to be connected to additional DSL filters to avoid noise when making voice calls 2 Using the phone cord supplied in the box with the printers connect one end to the DSL filter then connect the other end to the port labeled 1_LINE on the back of the printer A NOTE You might need to connect the supplied phone cord to the adapter provided for your country region If you do not use the supplied cord to connect from the DSL filter to the back of the printer you might not be able to fax successfully This special phone cord is different from the phone cords you might already have in your home or office 3 Ifyou have a parallel type phone system remove the white plug from the port labeled 2_EXT on the back of the printer and then connect a phone to this port 4 Connect the DSL filter to the parallel splitter 5 Connect the DSL modem to the parallel splitter 6 Connect the parallel splitter to the wall jack 7 Runa fax test When the phone rings the printer automatically answers after the number of rings you set in the Rings to Answer setting The printer begins emitti
37. the printer display If the message is displayed and two ink cartridges are installed in the printer verify that the protective piece of plastic tape has been removed from each ink cartridge When plastic tape covers the ink cartridge contacts the printer cannot detect that the ink cartridge is installed To exit single cartridge mode e Install both the black and tri color cartridges in the HP Officejet 4630 series to exit single cartridge mode ENWW Use single cartridge mode 77 78 Cartridge warranty information The HP cartridge warranty is applicable when the cartridge is used in its designated HP printing device This warranty does not cover HP ink cartridges that have been refilled remanufactured refurbished misused or tampered with During the warranty period the cartridge is covered as long as the HP ink is not depleted and the end of warranty date has not been reached The end of warranty date in YYYY MM DD format may be found on the cartridge as indicated a For a copy of the HP Limited Warranty Statement see the printed documentation that came with the printer Chapter 8 Work with cartridges ENWW Tips for working with cartridges Use the following tips to work with cartridges e Toprotect the cartridges from drying out always turn the printer off using the On button and wait until the On button light goes out e Donot open or untape cartridges until you are ready to install them Leaving tape on the
38. the Netherlands e Battery disposal in the Taiwan e California Perchlorate Material Notice Eco Tips HP is committed to helping customers reduce their environmental footprint Please visit the HP Environmental Programs and Initiatives website for more information on HP s environmental initiatives www hp com hpinfo globalcitizenship environment Paper use This product is suited for the use of recycled paper according to DIN 19309 and EN 12281 2002 Plastics Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of product life ENWW Environmental product stewardship program 125 Material safety data sheets Material safety data sheets MSDS can be obtained from the HP website at www hp com go msds Recycling program HP offers an increasing number of product return and recycling programs in many countries regions and partners with some of the largest electronic recycling centers throughout the world HP conserves resources by reselling some of its most popular products For more information regarding recycling of HP products please visit www hp com hpinfo globalcitizenship environment recycle HP inkjet supplies recycling program HP is committed to protecting the environment The HP Inkjet Supplies Recycling Program is available in many countries regions and lets you recycle used print cartridges and in
39. the app bar and then click Printer Setup amp Software e Windows 7 Windows Vista and Windows XP From the computer desktop click Start select All Programs click HP click HP OFFICEJET 4630 series and then click Printer Setup amp Software b Select Connect New Printer c When the Connection Options software screen appears select Wireless Select HP OFFICEJET 4630 series from the list of detected printers d Follow the on screen instructions Print your document Make sure you have turned on HP wireless direct printing on the printer Turn on AirPort For more information see the documentation provided by Apple Click the AirPort icon and choose the HP wireless direct name such as HP Print Officejet 4630 series where are the unique characters to identify your printer If HP wireless direct is turned on with security enter the password when prompted Add the printer a In System Preferences select Print amp Fax or Print amp Scan depending on your operating system b Click below the list of printers at the left c Select the printer from the list of detected printers the word Bonjour is listed the right column beside the printer name and click Add Chapter 3 Print ENWW Print using the maximum dpi Use maximum dots per inch dpi mode to print high quality sharp images on photo paper Printing in maximum dpi takes longer than printing with other settings and requires a large amount of
40. 0 dB am Arbeitsplatz im Normalbetrieb nach DIN 45635 T 19 European Union Regulatory Notice ENWW Products bearing the CE marking comply with the following EU Directives e Low Voltage Directive 2006 95 EC e EMC Directive 2004 108 EC e Ecodesign Directive 2009 125 EC where applicable CE compliance of this product is valid only if powered with the correct CE marked AC adapter provided by HP If this product has wired and or wireless telecommunications functionality it also complies with the essential requirements of the following EU Directive e R amp TTE Directive 1999 5 EC Compliance with these directives implies conformity to applicable harmonized European standards European Norms that are listed in the EU Declaration of Conformity issued by HP for this product or product family and available in English only either within the product documentation or at the following website www hp com go certificates type the product number in the search field The compliance is indicated by one of the following conformity markings placed on the product CE CE Please refer to the regulatory label provided on the product For non telecommunications products and for EU harmonized telecommunications products such as Bluetooth within power class below 10mW For EU non harmonized telecommunications products If applicable a 4 digit notified body number is placed next to CE mark The telecommunications functionality of t
41. 4630 series ENWW 3 Print e Print documents e Printphotos Print envelopes e Print Quick Forms Print with HP wireless direct e Printusingthe maximum dpi e Tips for print success ENWW Print documents To load paper 1 Make sure the paper tray is open 2 Slide the paper width guides all the way open 3 Place the paper in the paper tray The side to be printed on should face down 4 Push the stack of paper into the printer until it stops 5 Slide the paper width guides firmly against the edge of the paper To print a document 1 Onthe File menu in your software click Print 2 Make sure your printer is selected 3 Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer Properties Printer or Preferences 4 Select the appropriate options e Onthe Paper Quality tab select the appropriate paper type from the Media drop down list in the Tray Selection area and then select the appropriate print quality in the Quality Settings area e Click the Advanced button in the Paper Output area select the appropriate paper size from the Paper Size drop down list For more printing options see Tips for print success on page 21 5 Click OK to close the Properties dialog box 6 Click Print or OK to begin printing To print from software 1 From the File menu in your software choose Print 2
42. ENCY NUMBERS AND OR MAKING TEST CALLS TO EMERGENCY NUMBERS 1 Remain on the line and briefly explain to the dispatcher the reason for the call 2 Perform such activities in the offpeak hours such as early morning or late evenings Note The FCC hearing aid compatibility rules for telephones are not applicable to this equipment The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device including FAX machines to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmis sion the date and time it is sent and an identification of the business or oiher entity or other individual sending the message and the telephone number of the sending machine or such business other entity or individual The telephone number provided may not be a 900 number or any other number for which charges exceed local or long distance transmission charges ee es Oe een A 136 AppendixA Technical information ENWW Notice to users of the Canadian telephone network Note l attention des utilisateurs du r seau t l phonique canadien Notice to users of the Canadian telephone network Cet appareil est conforme aux sp cifications techniques des quipements terminaux d Industrie Canada Le num ro d enregistrement atteste de la conformit de l appareil l abr viation IC qui pr c de le num ro d enreg
43. Make sure the HP Officejet 4630 series is the selected printer 3 Specify the page properties Do the following if you do not see options on the Print dialog 10 Chapter3 Print ENWW e QS Xvi10 6 Click the blue disclosure triangle next to the Printer selection to access the print options e OSX Lion and Mountain Lion Click Show Details to access the print options El NOTE The following options are available for your printer Locations for the options can vary from one application to another e Choose the paper size e Select the orientation e Enter the scaling percentage 4 Click Print To print on both sides of the page 1 On the File menu in your software click Print 2 Make sure your printer is selected 3 Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer Properties Printer or Preferences 4 Select the appropriate options e Onthe Paper Quality tab select the appropriate paper type from the Media drop down list in the Tray Selection area and then select the appropriate print quality in the Quality Settings area e Click the Advanced button in the Paper Output area select the appropriate paper size from the Paper Size drop down list For more printing options see Tips for print success on page 21 5 On the Layout tab select Flip on Long Edge or Flip on Short Edge from the Print on Both
44. Notice to users of the U S Tolophono network FCC requiromonts This equipment complics with Part 68 of the FCC rules and the requirements adopted by the ACTA On the rear or bottom of this equipment is a label that contains among other information a product identifier in the format US AAAEG DOO E requested this number must be provided to the telephone company Applicable connector jack Universal Service Order Codes USOC for the Equipment is RJ 11C A plug and jack used io connect this equipment fo the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected lo a compatible modular jack that is also compliant See installation instructions for details The REN is used to determine the number of devices that may be connected lo a telephone line Excessive RENs on a telephone line may result in the devices not ringing in response fo an incoming call In most but not all areas the sum of RENs should not exceed five 5 0 To be certain of the number of devices that may be connecied to a line as determined by the total RENs contact the local telephone company For product approved after July 23 2001 the REN for this product iz part of the product identifier that has the format US AAAEG TXXXX The digits represented by are the REN without a decimal point o g 00 is
45. Paper HP Office Paper is a high quality multifunction paper It is suitable for copies drafts memos and other everyday documents It features ColorLok Technology for less smearing bolder blacks and vivid colors It is acid free for longer lasting documents e HP Office Recycled Paper HP Office Recycled Paper is a high quality multifunction paper made with 30 recycled fiber It features ColorLok Technology for less smearing bolder blacks and vivid colors Special projects e HP Iron On Transfers ENWW HP Iron on Transfers for light or white fabrics are the ideal solution for creating custom T shirts from your digital photos Recommended papers for printing 27 Load media Select a paper size to continue To load full size paper 1 Lower the paper tray and then pull out the paper tray and tray extender w lt i 2 Slide the paper width guides outward 3 Load the paper e Insert a stack of paper into the paper tray with the short edge forward and the print side down e Slide the stack of paper forward until it stops 28 Chapter 4 Paper basics ENWW e Adjust the paper width guides so they fit against both sides of the stack of paper e Slide the paper tray in e To load small size paper 1 Lower the paper tray and then pull out the paper tray and tray extender w SE 2 Slide the paper width guides outward ENWW Load media 29 3 Load the photo paper e Inser
46. Sides drop down list 6 Click OK to print E NOTE After one page of the document is printed you are prompted to wait for a few seconds Then the printer automatically reloads the paper back to print on the other side You do not need to manually reload the paper To print on both sides of the page 1 From the File menu in your software choose Print 2 Inthe Print dialog choose Layout from the pop up menu 3 Choose the type of binding you want for your two sided pages and then click Print ENWW Print documents 11 Print photos To load photo paper 1 Make sure the paper tray is open 2 Slide the paper width guides all the way open 3 Remove all paper from the paper tray and then load the photo paper with side to be printed on facing down 4 Push the stack of photo papers into the printer until it stops 5 Slide the paper width guides firmly against the edge of the photo papers To print a photo on photo paper 1 Onthe File menu in your software click Print 2 Make sure your printer is selected 3 Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer Properties Printer or Preferences 4 Select the appropriate options e Onthe Paper Quality tab select the appropriate paper type from the Media drop down list in the Tray Selection area and then select the appropriate print quality in the
47. Toadda pause in the fax number you are entering press repeatedly until a dash appears on the display Send a standard fax from the computer You can send a document on your computer as a fax without printing a copy and faxing it from the printer 44 Chapter6 Fax ENWW El NOTE Faxes sent from your computer by this method use the printer s fax connection not your Internet connection or computer modem Therefore make sure the printer is connected to a working telephone line and that the fax function is set up and functioning correctly To use this feature you must install the printer software using the installation program provided on the HP software CD provided with the printer To send a standard fax from the computer 1 2 Open the document on your computer that you want to fax On the File menu in your software application click Print From the Name list select the printer that has fax in the name To change settings such as selecting to send the document as a black fax or a color fax click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences After you have changed any settings click OK Click Print or OK Enter the fax number and other information for the recipient change any further settings for the fax and then click Send Fax The printer begins dialing the fax number and f
48. a Load Letter or A4 plain white paper in the paper tray b Open HP Utility E NOTE HP Utility is located in the Hewlett Packard folder in the Applications folder at the top level of the hard disk c Select the HP Officejet 4630 series from the list of devices at the left of the window d Click Align e Click Align and follow the on screen instructions f Click All Settings to return to the Information and Support pane Print a test page Improve print quality 101 To print a test page a Load Letter or A4 plain white paper in the paper tray b Open HP Utility El NOTE HP Utility is located in the Hewlett Packard folder in the Applications folder at the top level of the hard disk c Select the HP Officejet 4630 series from the list of devices at the left of the window d Click Test Page e Click the Print Test Page button and follow the on screen instructions Check the test page for jagged lines in the text or streaks in the text and colored boxes If you are seeing jagged lines or streaks or no ink in portions of the boxes then automatically clean the cartridges 6 Ifthe diagnostic page shows steaks or missing portions of the text or colored boxes clean the print cartridges automatically To automatically clean the print head a Load Letter or A4 plain white paper in the paper tray b Open HP Utility El NOTE HP Utility is located in the Hewlett Packard folder in the Applications fol
49. a REN of 0 0 If this equipment causes harm to the telephone network the islophons company will notify you in advance that temporary discontinuance of service may be required But if advance notice isn t practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it iz necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operar operation ofthe equipment If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service If trouble is experienced with this equipment please contact the manufacturer or look elsewhere in this manual for repair or warranty information If the equipment is causing harm io the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved Connection to party line service is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for ion If your home has specially wired alarm equipment connected to the telephone line ensure the installation of this equipment does not disable your alarm equipment a If you have questions about what will disable alarm equipment consult your telephone company or a qualified installer WHEN PROGRAMMING EMERG
50. an additional wall plug attached to it This enables you to connect other telecom devices to the wall jack where you plug in the printer You might need to connect the supplied phone cord to the adapter provided for your country region e If your country region is listed you probably have a parallel type telephone system In a parallel type phone system you are able to connect shared telephone equipment to the phone line by using the 2 EXT port on the back of the printer EY NOTE If you have a parallel type phone system HP recommends you use the 2 wire phone cord supplied with the printer to connect it to the telephone wall jack If you are unsure which kind of telephone system you have serial or parallel check with your telephone company This section contains the following topics e Select the correct fax setup for your home or office e Case A Separate fax line no voice calls received Case B Set up the printer with DSL e Case C Set up the printer with a PBX phone system or an ISDN line e Case D Fax with a distinctive ring service on the same line 140 Appendix B Additional fax setup ENWW Case E Shared voice fax line Case F Shared voice fax line with voice mail Case G Fax line shared with computer modem no voice calls received Case H Shared voice fax line with computer modem Case I Shared voice fax line with answering machine Case J Shared voice fax line with comput
51. an to a computer 39 Scan from your computer 1 Open HP Scan HP Scan is located in the Applications Hewlett Packard folder at the top level of the hard disk 2 Choose the type of scan profile you want and follow the on screen instructions 40 Chapter5 Copy and scan ENWW Tips for copy success ENWW Clean the scanner glass and make sure that there are no foreign materials adhering toit To increase or decrease the contrast of your printed output select Copy from the printer display and then select Lighter Darker to adjust the contrast To select the paper size and paper type of the printed output select Copy from the printer display From the Copy menu select Paper Type to choose plain or photo paper and photo paper size To resize the image select Copy from the printer display and then select Resize Tips for copy success 41 Tips for scan success e Cleanthe scanner glass and make sure that there are no foreign materials adhering to it e After you select Scan from the printer display choose the computer that you want to scan to from the list of printers on the printer display e If you have a wireless connection from your printer to your computer and you want to always be able to quickly scan to your connected computer make sure to have Scan to Computer always active e Ifyou want to scan a document with several pages into one file instead of multiple files start the scan with the printer software instead of select
52. and then follow the instructions on the printer control panel E NOTE Ifthe Ring Pattern Detection feature cannot detect the ring pattern or if you cancel the feature before it finishes the ring pattern is automatically set to the default which is All Rings El NOTE If you are using a PBX phone system that has different ring patterns for internal and external calls you must call the fax number from an external number Set the dial type Use this procedure to set tone dialing or pulse dialing mode The factory set default is Tone Do not change the setting unless you know that your phone line cannot use tone dialing EY NOTE The pulse dialing option is not available in all countries regions To set the dial type 1 From the Home screen on the printer display press the Up and Down buttons to select Fax and then press OK 2 Select Settings and then select Advanced Settings 3 Select Dial Type select Tone Dialing or Pulse Dialing and then press OK Set the redial options If the printer was unable to send a fax because the receiving fax machine did not answer or was busy the printer attempts to redial based on the settings for the busy redial and no answer redial options Use the following procedure to turn the options on or off e When Busy If this option is turned on the printer redials automatically if it receives a busy signal The factory set default for this option is Redial e When No answer If this option
53. anel and then click or tap View devices and printers e Windows 7 From the Windows Start menu click Devices and Printers e Windows Vista From the Windows Start menu click Control Panel and then click Printers e Windows XP From the Windows Start menu click Control Panel and then click Printers and Faxes Double click the icon for your printer to open the print queue On the Printer menu click Cancel all documents or Purge Print Document and then click Yes to confirm If there are still documents in the queue restart the computer and try printing again after the computer has restarted Check the print queue again to make sure it is clear and then try to print again 1 Check for error messages and resolve 2 Disconnect and reconnect the USB cable 3 Verify that the product is not paused or offline ENWW Unable to print 105 4 To verify that the product is not paused or offline a In System Preferences click Print amp Fax b Click the Open Print Queue button c Click a print job to select it Use the following buttons to manage the print job e Delete Cancel the selected print job e Hold Pause the selected print job e Resume Continue a paused print job e Pause Printer Pause all print jobs in the print queue d If you made any changes try to print again Restart the computer To check the power connection and reset the printer 1 Make sure the power cord is firmly connected to the print
54. ate the electrical contacts on the ink cartridge The electrical contacts are the small gold colored dots on the cartridge 5 Wipe only the contacts with a dry swab or lint free cloth A CAUTION Be careful to wipe only the contacts and do not smear any of the ink or other debris elsewhere on the cartridge ENWW Resolve ink cartridge problem 115 6 Onthe inside of the printer locate the contacts in the printhead The contacts look like a set of gold colored bumps positioned to meet the contacts on the ink cartridge 7 Use a dry swab or lint free cloth to wipe the contacts 8 Reinstall the ink cartridge 9 Close the cartridge access door and check if the error message has gone away 10 If you still receive the error message turn the printer off and then on again LEE Ef NOTE If one ink cartridge is causing problems you can remove it and use the single cartridge mode to operate the HP Officejet 4630 series with only one cartridge Oia here to go online for more information 116 Chapter 10 Solve a problem ENWW Ink cartridge problem Theink cartridge is not compatible with your printer This error can occur if you install an HP Instant Ink cartridge into a printer that has not been enrolled in the HP Instant Ink program It can also occur if the HP Instant Ink cartridge was previously used in a different printer enrolled in the HP Instant Ink program Visit the HP Instant Ink program website for more
55. atz vorgesehen Um st rende Reflexionen am Bildschirmarbeitsplatz zu vermeiden darf dieses Produkt nicht im unmittelbaren Gesichtsfeld platziert werden 132 AppendixA Technical information ENWW Declaration of conformity 1 DECLARATION OF CONFORMITY according to ISO IEC 17050 1 and EN 170501 DoC SNPRH 1201 R1 Supplier s Name Hewlett Packard Company Supplier s Address rire d Road Waigaoqiao Free Trade Zone Pudong Shanghai declares that the product Product Name and Model HP Officejet 4630 e Alkin One Printer series HP Deskjet Ink Advardage 4640 e All in One Printer series Regulatory Model Number SNPRH 1201 Radio Module SDGOB 1292 Product Options All conforms to the following Product Specifications and Regulations EMC OSPR 22 2008 Cass B EN 55022 2010 Class B EN 55024 2010 EN 6100032 2006 4 1 2009 A2 2009 EN 6100033 2008 FCC CRR 47 Part 15 Cass B 1CES 009 Issue 4 Class B Class B Safety EN 60950 1 2006 A 11 2009 A 1 2010 412 2011 IEC 60950 1 2005 A 1 2009 EN 62479 2010 Telecom EN 300 328 1 7 1 EN 301 489 1 V 1 8 1 EN 301 489 17 V2 1 1 EN 62311 2008 FCC Rules and Regulations 47 CFR Part 69 TA 9688 Telecommurications Talephone Terminal Equipment Tachrical Requiremants for Connection to the Telephone Network Sep 2009 ES 203 021 1 2 3 C503 Part 1 issue 9 Amendment 4 December 2010 Energy Use Rogulation EC No 1275 2008 ENERGY STAR Qualified Imaging Equipment Operational Mode OM Test Pro
56. axing the document Send a standard fax from the computer 1 2 5 6 Open the document on your computer that you want to fax From the File menu in your software click Print Select the printer that has Fax in the name Select Fax Recipients from the pop up menu below the Orientation setting E NOTE If you cannot find the pop up menu try clicking the disclosure triangle next to the Printer selection Enter the fax number and other information in the boxes provided and then click Add to Recipients Select the Fax Mode and any other fax options you want and then click Send Fax Now to begin dialing the fax number and faxing the document Send a fax manually from a phone ENWW Sending a fax manually allows you to make a phone call and talk with the recipient before you send the fax This is useful if you want to inform the recipient that you are going to send them a fax before sending it When you send a fax manually you can hear the dial tones telephone prompts or other sounds through the handset on your telephone This makes it easy for you to use a calling card to send your fax Depending on how the recipient has their fax machine set up the recipient might answer the phone or the fax machine might take the call If a person answers the phone you can speak with the recipient before sending the fax If a fax machine answers the call you can send the fax directly to the fax machine when you hear the fax
57. cartridges reduces ink evaporation e insert the cartridges into the correct slots Match the color and icon of each cartridge to the color and icon for each slot Make sure the cartridges snap into place e Align the printer for best print quality See Improve print quality on page 98 for more information e When the Estimated Ink Levels screen shows one or both cartridges in a low state consider getting replacement cartridges to avoid possible printing delays You do not need to replace the cartridges until print quality becomes unacceptable See Replace the cartridges on page 75 for more information e Ifyou remove a cartridge from the printer for any reason try to replace it again as soon as possible Outside of the printer if unprotected cartridges begin to dry out ENWW Tips for working with cartridges 79 80 Chapter8 Work with cartridges ENWW 9 ENWW Connectivity e Wi Fi Protected Setup WPS requires WPS router e Traditional wireless connection requires router e USB connection non network connection e Change from a USB connection to a wireless network e Connect wirelessly to the printer without a router e Tips for setting up and using a networked printer e Advanced printer management tools for networked printers 81 82 Wi Fi Protected Setup WPS requires WPS router E NOTE Make sure you have installed the HP software that came with the printer and the prin
58. cedure RoHS EN 50591 2012 The product harewith complics with tha requirements of the Low Voltage Directive 2004 95 EC tha EMC Diraciva 2004 108 EC tha RETTE Diractiva 1999 5 EC the Ecodesign Directive 2009 125 EC the RoHS Directive 201 1 65 EU and camas tha CE marking accordingly anj th pnt lis FC Me Cyan geo niin Dre ani 1 This device may not couse haraful interforance and 2 this device must accept ary interforance racoived including interforance that may couse undesired operation Additional Information 1 This product is ass a Model Number which with the regulatory aspects of the design The Regulatory Modal y Nun te pb en ey pee ronds DA vo A s rurbor shou not bocen with the markang none oF the product numbers Shan Hongbo ICS Product Hardware Quality Engineering Manager Local contact for regulatory topks only EU Hawlet Poclori GmbH HG TRE Stress 140 71094 Boab Germany US Hewlet Packard 3000 Hanover St Polo Alt CA 94304 US A 650857 1501 www hp au certificates Regulatory wireless statements ENWW This section contains the following regulatory information pertaining to wireless products Exposure to radio frequency radiation e Notice to users in Brazil e Notice to users in Canada e Notice to users in Mexico e Notice to users in Taiwan e Wireless notice to users in Japan Regulatory notices 133 Exposure to radio frequency radiation Exposure to radio frequency radiat
59. ceive faxes If you encounter problems setting up the printer with optional equipment contact your local service provider or vendor for further assistance ENWW Set up faxing parallel phone systems 161 Serial type fax setup For information on setting up the printer for faxing using a serial type phone system see the Fax Configuration web site for your country region Austria Germany Switzerland French www hp com at faxconfig www hp com de faxconfig www hp com ch fr faxconfig Switzerland German www hp com ch de faxconfig United Kingdom www hp com uk faxconfig Finland www hp fi faxconfig Denmark www hp dk faxconfig Sweden www hp se faxconfig Norway www hp no faxconfig Netherlands www hp nl faxconfig Belgium Dutch www hp be nl faxconfig Belgium French www hp be fr faxconfig Portugal www hp pt faxconfig Spain www hp es faxconfig France www hp com fr faxconfig Ireland www hp com ie faxconfig Italy www hp com it faxconfig 162 AppendixB Additional fax setup ENWW Test fax setup You can test your fax setup to check the status of the printer and to make sure it is set up correctly for faxing Perform this test after you have completed setting up the printer for faxing The test does the following e Tests the fax hardware e Verifies the correct type of phone cord is connected to the printer e Checks that the phone cord is plugged into the
60. ceives faxes after the number of rings that are specified by the Rings to Answer setting The default Rings to Answer setting is five rings If you receive a Legal size or larger fax and the printer is not currently set to use Legal size paper the printer reduces the fax so that it fits on the paper that is loaded EY NOTE If you are copying a document when a fax arrives the fax is stored in the printer memory until the copying finishes This can reduce the number of fax pages stored in memory Receive a fax manually Reprint received faxes from memory Forward faxes to another number Set the paper size for received faxes Block unwanted fax numbers Receive a fax manually When you are on the phone the person you are speaking with can send you a fax while you are still connected This is referred to as manual faxing Use the instructions in this section to receive a manual fax EY NOTE You can pick up the handset to talk or listen for fax tones You can receive faxes manually from a phone that is Directly connected to the printer on the 2_EXT port On the same phone line but not directly connected to the printer To receive a fax manually ENWW 1 2 Make sure the printer is turned on and you have paper loaded in the main tray Remove any originals from the ADF tray Set the Rings to Answer setting to a high number to allow you to answer the incoming call before the printer answers Or t
61. ces Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein 2012 Hewlett Packard Development Company L P Microsoft Windows Windows XP Windows Vista Windows 7 and Windows 8 are U S registered trademarks of Microsoft Corporation 120 AppendixA Technical information ENWW Specifications Technical specifications for the HP Officejet 4630 series are provided in this section For more product specifications see the Product Data Sheet at www hp com support System requirements Environmental specifications Input tray capacity Output tray capacity Paper size Paper weights Print specifications Copy specifications Scan specifications Fax specifications Print resolution Power safety Cartridge yield Acoustic information System requirements Software and system requirements are located in the Readme file For information about future operating system releases and support visit the HP online support website at www hp com support Environmental specifications e Recommended operating temperature range 15 C to 32 C 59 F to 90 F e Allowable operating temperature range 5 C to 40 C 41 F to 104 F o Humidity 15 to 80 RH non condensing 28 C maximum dewpoint e Nonoperating Storage temperature range 40 C to 60 C 40 F to 140 F e inthe presence
62. ct Open the embedded Web server through network A NOTE The printer must be on a network and must have an IP address The IP address for the printer can be found by pressing the Wireless button or by printing a network configuration page e ina supported Web browser on your computer type the IP address or hostname that has been assigned to the printer For example if the IP address is 192 168 0 12 type the following address into a Web browser http 192 168 0 12 To open the embedded Web server through Wireless Direct 1 Press the Wireless button from the printer control panel and then select Settings 2 Ifthe display shows that wireless direct is Off select Wireless Direct and then select On with Security or On without Security 3 From your wireless computer turn wireless on search for and connect to the wireless direct name for example HP Print XX Deskjet 3510 series If you have wireless direct security on enter the wireless direct password when prompted 4 Ina supported Web browser on your computer type the following address http 192 168 223 1 About cookies The embedded Web server EWS places very small text files cookies on your hard drive when you are browsing These files let the EWS recognize your computer the next time you visit For example if you have configured the EWS language a cookie helps remember which language you have selected so that the next time you access the EWS the pages are disp
63. ct the supplied phone cord to the adapter provided for your country region To set up the printer with a separate fax line 1 Using the phone cord supplied in the box with the printer connect one end to your telephone wall jack then connect the other end to the port labeled 1_LINE on the back of the printer E NOTE You might need to connect the supplied phone cord to the adapter provided for your country region If you do not use the supplied cord to connect from the telephone wall jack to the printer you might not be able to fax successfully This special phone cord is different from the phone cords you might already have in your home or office 2 Turn on the Auto Answer setting 3 Optional Change the Rings to Answer setting to the lowest setting two rings 4 Runa fax test When the phone rings the printer answers automatically after the number of rings you set in the Rings to Answer setting The printer begins emitting fax reception tones to the sending fax machine and receives the fax Case B Set up the printer with DSL If you have a DSL service through your telephone company and do not connect any equipment to the printer use the instructions in this section to connect a DSL filter between the telephone wall jack and the printer The DSL filter removes the digital signal that can interfere with the printer so the printer can communicate correctly with the phone line DSL might be called ADSL in your country region
64. d ENWW Loadoriginal 33 Order HP paper supplies The printer is designed to work well with most types of office media Use HP media for optimum print quality Visit the HP website at www hp com for more information about HP media HP recommends plain papers with the ColorLok logo for printing and copying of everyday documents All papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality and produce documents with crisp vivid color bolder blacks and dry faster than ordinary plain papers Look for papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers To purchase HP papers go to Shop for Products and Services and select ink toner and paper 34 Chapter 4 Paper basics ENWW ENWW Copy and scan e Copy documents e Scan to a computer e Tips for copy success e Tips for scan success 35 Copy documents The Copy menu on the printer display allows you to easily select number of copies and color or black and white for copying on plain paper You can also easily access advanced settings such as changing the paper type and size adjusting the darkness of the copy and resizing the copy Make a 1 sided copy 1 Load full size paper in the paper tray x 2 Load the original print side up in the ADF or print side down on the scanner glass For more information about loading the original see Load original on page
65. de rayonnement de cet appareil se trouve sous les limites d exposition de radiofr quences d Industrie Canada N anmoins cet appareil doit tre utilis de telle sorte qu il soit mis en contact le moins possible avec le corps humain Afin d viter le d passement ventuel des limites d exposition aux radiofr quences d Industrie Canada il est recommand de maintenir une distance de plus de 20 cm entre les antennes et l utilisateur 134 AppendixA Technical information compris des interf rences pouvant provoquer un fonctionnement non souhait de l appareil ENWW Notice to users in Mexico Aviso para los usuarios de M xico La operaci n de este equipo est sujeta a las siguientes dos condiciones 1 es posible que este equipo o dispositivo no cause interferencia perjudicial y 2 este equipo o dispositivo debe aceptar cualquier interferencia incluyendo la que pueda causar su operaci n no deseada Para saber el modelo de la tarjeta inal mbrica utilizada revise la etiqueta regulatoria de la impresora Notice to users in Taiwan ES Ed PLANES RARAO FERT OD PARACE FAMA SER E MAFRRERT ZIRE De EDENACM 2 CAF SVERMLER TRALEE EURE TERRE MU DEA EXUEMTARI AMM HASKAR HKRELREPRCARAAE CHPHARAAZLS LBA IX ARRABAL LF Wireless notice to users in Japan ENWW OREA ANI EEE RIT MER EL TET Regulatory notices 135 Notice to users of the U S telephone network FCC requirements
66. ded to comply with legal requirements such as REACH Regulation EC No 1907 2006 of the European Parliament and the Council A chemical information report for this product can be found at www hp com go reach Toxic and hazardous substance table China ABAEMRR RSPR RFRA ASRCMRAM A PO L LL LE R a Sin sas SAREM Cea oF J o a tt 0 ARRE o 7 CT OS REI HE IIS MNT II MTS A ES ELLE ONE PS OS o ff o o 0 0 0 HAMEDNAMO HEPORVLDADA RE ARMETSINT1 1363 2008 HRM X MURANO AUR PEDA PIRORPABAMOA RRA FSNT11363 2006 HAM A ERE ERRATA DEMIAN AED A A Restriction of hazardous substance Ukraine TexHiMHu perriamenTt 1OAoO O MEXeHHa BMKOPUCTAHHA HebezneuHmx peuosuH Ykpaina O nanHanHs sinnosinae emmoram TexHiuHoro pernameHTy LORO 06mMexeHHA BHKOPHCTAHHA neaknx He6esneuHHX PEUOBHH B enekTpuuHomy TA enekTpoHHomy O NAAHaHH 3aTsepppkeHoro nocraHosoto Ka6inery Minicrpis kpa Hy sia 3 rpyans 2008 Ne 1057 ENWW Environmental product stewardship program 127 Restriction of hazardous substance India Restriction of hazardous substances India This product lies with the India E waste Management and Handling Rule 2011 and prohibits use a lead mercury lent chromium polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0 1 weight and 0 01 weight for cadmium except for the exemptions set in Schedule 2 of the Rule Battery dispo
67. der at the top level of the hard disk c Select the HP Officejet 4630 series from the list of devices at the left of the window d Click Clean Printheads e Click Clean and follow the on screen instructions A CAUTION Clean the print head only when necessary Unnecessary cleaning wastes ink and shortens the life of the print head ES NOTE If print quality still seems poor after you complete cleaning try aligning the printer If print quality problems persist after cleaning and aligning contact HP support f Click All Settings to return to the Information and Support pane If the above solutions do not resolve the problem click here for more online troubleshooting 102 Chapter 10 Solve a problem ENWW Unable to print If you re having trouble printing you can download the HP Print and Scan Doctor which can troubleshoot this issue for you automatically To get the utility click the appropriate link E NOTE The HP Print and Scan Doctor may not be available in all languages Take me to the HP Print and Scan Doctor download page To resolve print issues E NOTE Make sure that the printer is turned on and that there is paper in the tray If you are still unable to print try the following in order 1 Check for error messages from the printer display and resolve them by following the on screen instructions 2 If your computer is connected to the printer with a USB cable disconnect and reconnect the USB
68. do one of the following to open the printer software e Windows 8 On the Start screen right click an empty area on the screen click All Apps on the app bar and then click the icon with the printer s name e Windows 7 Windows Vista and Windows XP From the computer desktop click Start select All Programs click HP click HP Officejet 4630 series and then click HP Officejet 4630 series c Inthe printer software click Print Scan Fax and then click Maintain Your Printer to access the Printer Toolbox d The Printer Toolbox appears e Click Align Ink Cartridges on the Device Services tab The printer prints an alignment sheet 98 Chapter 10 Solve a problem ENWW f Load the cartridge alignment sheet print side down on the right front corner of the scanner glass g Follow the instructions on the printer display to align the cartridges Recycle or discard the cartridge alignment sheet To align the cartridges from the printer display a From the Home screen on the printer display press the Up and Down buttons to select Tools and then press OK Ef NOTE If you do not see the Home screen press the Home button b From the Tools menu on the printer display select Align Printer Follow the on screen instructions 5 Print a diagnostics page if the cartridges are not low on ink To print a diagnostics page from the printer software a Load letter or A4 unused plain white paper into the paper tray b Depend
69. e answers after the number of rings you have set and then plays your recorded greeting The printer monitors the call during this time listening for fax tones If incoming fax tones are detected the printer emits fax reception tones and receives the fax if there are no fax tones the printer stops monitoring the line and your answering machine can record a voice message If you encounter problems setting up the printer with optional equipment contact your local service provider or vendor for further assistance Shared voice fax line with computer DSL ADSL modem and answering machine Figure B 15 Back view of the printer 1 Telephone wall jack 2 Parallel splitter 3 DSL ADSL filter 4 Answering machine 5 Telephone optional 6 DSL ADSL modem 7 Computer 8 Phone cord provided with the printer connected to the 1_LINE port on the back of the printer You might need to connect the supplied phone cord to the adapter provided for your country region 9 Ef NOTE You need to purchase a parallel splitter A parallel splitter has one RJ 11 port on the front and two RJ 11 ports on the back Do not use a 2 line phone splitter a serial splitter or a parallel splitter which has two RJ 11 ports on the front and a plug on the back Figure B 16 Example of a parallel splitter To set up the printer with a computer DSL ADSL modem 1 Obtain a DSL ADSL filter from your DSL ADSL provider 158 Appendix B Additional fax setup ENWW
70. e application 3 Create a new email message and then attach the file that you want to print 4 Enter the printer s email address in the To line of the email message and then select the option to send the email message ES NOTE Do not include any email address in the Bcc field this field is required to be blank If there is an email address or printer address in the Bcc field the job will not be printed 66 Chapter 7 Use Web Services ENWW To find the printer s email address 1 Press the ePrint button on the control panel You will see the Web Services Settings menu on the printer display 2 Select Display Email Address from the printer display to view the printer s email address X TIP To customize the email address select Print Info Page from the Web Services Settings menu on the printer display The printer prints an information page that contains the printer code and instructions on how to customize the email address To turn off ePrint 1 Press the ePrint button on the control panel You will see the Web Services Settings menu on the printer display 2 Select ePrint from the printer display and then select Off ENWW HP ePrint 67 Use HP Printables HP Printables a free service from HP delivers a wide range of news recipes business tips coloring pages puzzles personalized coupons and more directly to your web connected printer on your schedule Browse from a range of options
71. e other end to the port labeled 1_LINE on the back of the printer E NOTE You might need to connect the supplied phone cord to the adapter provided for your country region If you do not use the supplied cord to connect from the telephone wall jack to the printer you might not be able to fax successfully This special phone cord is different from the phone cords you might already have in your home or office 4 Optional If your answering machine does not have a built in phone for convenience you might want to connect a phone to the back of your answering machine at the OUT port E NOTE If your answering machine does not let you connect an external phone you can purchase and use a parallel splitter also known as a coupler to connect both the answering machine and telephone to the printer You can use standard phone cords for these connections 5 Turn on the Auto Answer setting 6 Set your answering machine to answer after a low number of rings ENWW Set up faxing parallel phone systems 155 7 Change the Rings to Answer setting on the printer to the maximum number of rings supported by your printer The maximum number of rings varies by country region 8 Runa fax test When the phone rings your answering machine answers after the number of rings you have set and then plays your recorded greeting The printer monitors the call during this time listening for fax tones If incoming fax tones are detected the
72. eessseneecnseseesasssnseseesssscnsessesaesaeecseecaesaeesaseaueceesasesaesseesaes 55 Fax and digital phone services inner 59 Fax on Voice over Internet Protocol sine 60 USADOS a a este ie te ete 61 Tips fOr Fax SUCCESS er in en a a ta 64 7 Use Web Servite insider tataalaaseusiuinasisaatiieeorel iii titine 65 HP ePi saiectevsevscvarscsextsnetsctscasvecnencebacsdtachsnschsvaetegesbaceisensechuctaenesuecebscabncheticusblacasnehschacstbanlebncducnebnclecscseks ESS 66 Use HP Printables viii a da 68 Use the HP Connected website uu eseescscceseecescesceeceecesceseeecescsaeseceacsaeeessecueeseesceseesceeceseeseeaeeeseaeuaesaeeeeeeseaeeees 69 Tips for using Web Servites vincia iaa nine duck duu nde ainia dees 70 8 Work withcartridges nica ias 71 Check the estimated ink levels issssisssnseneneresnereeneeeerneenerenerenes 72 Order ink SUDPlOS usina atada cae dd nr dent dns An etienne nn eerdne es cena rte ci 73 Choose right ink cartridges cccsscssecssesssscssecsesssecssesseesssessceseesseesaesseeessesseecaesseesssecaeesssseseeesseseeeseeseseseneaees 74 Replac ithie cCartmdges trad add nicas 75 Use single cartridge Mode iii A id Ea 77 Cartridge warranty information is ocn nnnnn conan nn nn nano nnn nn corran n nara no nano nnnrnnonnnnnnnnss 78 Tips for working with cartridges sise 79 A tee RP Re er sevecenesdecassesconseee 81 Wi Fi Protected Setup WPS requires WPS router ss 82 Traditional wireless connection requires router
73. er Power connection to the printer Connection to a power outlet Look inside the printer and check for a green light indicating the printer is receiving electrical power If it is not lit make sure the cord is fully plugged into the printer or connect to another power outlet Look at the On button located on the printer If it is not lit the printer is turned off Press the On button to turn on the printer EA NOTE Ifthe printer is not receiving electrical power connect it to another power outlet 4 106 Chapter 10 With the printer turned on disconnect the power cord from the side of the printer under the cartridge access door Unplug the power cord from the wall outlet Wait at least 15 seconds Plug the power cord back into the wall outlet Solve a problem ENWW 8 Reconnect the power cord to the side of the printer under the cartridge access door 9 Ifthe printer does not turn on by itself press the On button to turn on the printer 10 Try using the printer again If the above solutions do not resolve the problem click here for more online troubleshooting ENWW Unable to print 107 Resolve copy and scanissues HP provides an HP Print and Scan Doctor Windows only that can help solve many common Unable to scan issues To get the utility click the appropriate link LEE Ef NOTE The HP Print and Scan Doctor may not be available in all languages Take me to the HP Print and Sca
74. er a Choose the appropriate paper size in the Paper Size pop up menu b Select an Orientation c From the pop up menu choose Paper Type Quality and then choose the following settings e Paper Type The appropriate photo paper type e Quality Best or Maximum dpi e Click the Color Options disclosure triangle and then choose the appropriate Photo Fix option Off applies no changes to the image o Basic automatically focuses the image moderately adjusts image sharpness 4 Select any other print settings you want and then click Print ENWW Printphotos 13 Print envelopes You can load one or more envelopes into the paper tray of the HP Officejet 4630 series Do not use shiny or embossed envelopes or envelopes that have clasps or windows 29 Ef NOTE For details on how to format on envelopes see the help files in your word application To load envelopes 1 Make sure the paper tray is open 2 Slide the paper width guides all the way open 3 Place the envelopes in the center of the paper tray The side to be printed on should face down The flap should be on the left side 4 Push the stack of envelopes into the printer until it stops 5 Slide the paper width guides firmly against the edge of the envelopes To print an envelope 1 Onthe File menu in your software click Print 2 Make sure your printer is selected 3 Click the button that opens the Properties dialog box Depending on your software
75. er a serial splitter or a parallel splitter which has two RJ 11 ports on the front and a plug on the back e Shared voice fax with computer dial up modem e Shared voice fax with computer DSL ADSL modem Shared voice fax with computer dial up modem If you use your phone line for both fax and telephone calls use these instructions to set up your fax There are two different ways to set up the printer with your computer based on the number of phone ports on your computer Before you begin check your computer to see if it has one or two phone ports ES NOTE If your computer has only one phone port you need to purchase a parallel splitter also called a coupler as shown in the illustration A parallel splitter has one RJ 11 port on the front and two RJ 11 ports on the back Do not use a two line phone splitter a serial splitter or a parallel splitter which has two RJ 11 ports on the front and a plug on the back ENWW Set up faxing parallel phone systems 151 Figure B 8 Example of a parallel splitter e Figure B 9 Back view of the printer 1 Telephone wall jack 2 Parallel splitter 3 Use the phone cord supplied in the box with the printer to connect to the 1_LINE port 4 Computer with modem 5 Telephone To set up the printer on the same phone line as a computer with two phone ports 1 Remove the white plug from the port labeled 2_EXT on the back of the printer 2 Find the phone cord that connects fr
76. er modem and answering machine Case K Shared voice fax line with computer dial up modem and voice mail Select the correct fax setup for your home or office ENWW To fax successfully you need to know what types of equipment and services if any share the same phone line with the printer This is important because you might need to connect some of your existing office equipment directly to the printer and you might also need to change some fax settings before you can fax successfully 1 Determine if your telephone system is serial or parallel See Set up faxing parallel phone systems on page 140 a Serial type telephone system See Serial type fax setup on page 162 b Parallel type telephone system Go to step 2 Select the combination of equipment and services sharing your fax line e DSL A Digital subscriber line DSL service through your telephone company DSL might be called ADSL in your country region e _ PBX A private branch exchange PBX phone system or an integrated services digital network ISDN system e Distinctive ring service A distinctive ring service through your telephone company provides multiple telephone numbers with different ring patterns e Voice calls Voice calls are received at the same phone number you use for fax calls on the printer e Computer dial up modem A computer dial up modem is on the same phone line as the printer If you answer Yes to any of the following questi
77. ervice Voice calls Computer dail up modem Answering machine Voice mail service Recommended fax setup Case A Separate fax line no voice calls received on page 142 Case B Set up the printer with DSL on page 143 Case C Set up the printer with a PBX phone system or an ISDN line on page 144 Case D Fax with a distinctive ring service on the same line on page 145 Case E Shared voice fax line on page 146 Case F Shared voice fax line with voice mail on page 147 Case G Fax line shared with computer modem no voice calls received on page 148 Case H Shared voice fax line with computer modem on page 151 Case Shared voice fax line with answering machine on page 154 Case J Shared voice fax line with computer modem and answering machine on page 156 Case K Shared voice fax line with computer dial up modem and voice mail on page 159 Case A Separate fax line no voice calls received If you have a separate phone line on which you receive no voice calls and you have no other equipment connected on this phone line set up the printer as described in this section 142 AppendixB Additional fax setup ENWW Figure B 1 Back view of the printer Telephone wall jack 2 Use the phone cord supplied in the box with the printer to connect to the 1_LINE port You might need to conne
78. es and warranty area for information about the extended service plans 112 Chapter 10 Solve a problem ENWW Prepare paper trays To open paper tray A Paper tray must be open to begin printing To close cartridge access door A Cartridge door must be closed to begin printing A Click here to go online for more information ENWW Prepare paper trays 113 Printer failure To resolve printer failure Turnthe printer off then on If that does not resolve the problem contact HP Please contact HP support for help 114 Chapter 10 Solve a problem ENWW Resolve ink cartridge problem First try removing and reinserting the cartridges If this does not work clean the cartridge contacts If your problem is still not resolved see Replace the cartridges on page 75 for more information To clean the ink cartridge contacts A CAUTION The cleaning procedure should take only a few minutes Make sure that the ink cartridges are reinstalled in the printer as soon as possible It is not recommended to leave the ink cartridges outside of the printer longer than 30 minutes This could result in damage to the printhead or the ink cartridges 1 Check that power is on 2 Open the cartridge access door Wait for the print carriage to move to the right side of the printer 3 Remove the cartridge indicated in the error message 4 Hold the ink cartridge by its sides with the bottom pointing up and loc
79. es the fax If you encounter problems setting up the printer with optional equipment contact your local service provider or vendor for further assistance Case E Shared voice fax line If you receive both voice calls and fax calls at the same phone number and you have no other office equipment or voice mail on this phone line set up the printer as described in this section Figure B 4 Back view of the printer foe HEF ley 1 Telephone wall jack 2 Use the phone cord supplied in the box with the printer to connect to the 1_LINE port You might need to connect the supplied phone cord to the adapter provided for your country region 3 Telephone optional 146 Appendix B Additional fax setup ENWW To set up the printer with a shared voice fax line 1 Using the phone cord supplied in the box with the printer connect one end to your telephone wall jack then connect the other end to the port labeled 1_LINE on the back of the printer E NOTE You might need to connect the supplied phone cord to the adapter provided for your country region If you do not use the supplied cord to connect from the telephone wall jack to the printer you might not be able to fax successfully This special phone cord is different from the phone cords you might already have in your home or office 2 Doone of the following e Ifyou have a parallel type phone system remove the white plug from the port labeled 2_EXT on t
80. est quality photo paper for your best photos With HP Premium Plus Photo Paper you can print beautiful photos that are instant dry so you can share them right off the printer It is available in several sizes including A4 8 5 x 11 inches 4 x 6 inches 10 x 15 cm 5 x 7 inches 13 x 18 cm and 11 x 17 inches A3 and in two finishes glossy or soft gloss semi gloss Ideal for framing displaying or gifting your best photos and special photo projects HP Premium Plus Photo Paper delivers exceptional results with professional quality and durability e HP Advanced Photo Paper This thick photo paper features an instant dry finish for easy handling without smudging It resists water smears fingerprints and humidity Your prints have a look and feel comparable to a store processed photo It is available in several sizes including A4 8 5 x 11 inches 10 x 15 cm 4 x 6 inches 13 x 18 cm 5 x 7 inches It is acid free for longer lasting documents e HP Everyday Photo Paper Print colorful everyday snapshots at a low cost using paper designed for casual photo printing This affordable photo paper dries quickly for easy handling Get sharp crisp images when you use this paper with any inkjet printer It is available in glossy finish in several sizes including A4 8 5 x 11 inches and 10x 15 cm 4 x 6 inches For longer lasting photos it is acid free 26 Chapter 4 Paper basics ENWW Business documents e HP Premium Presentation Paper
81. et up with fax and modem 156 B buttons control panel 6 C computer modem shared with fax parallel phone systems 148 shared with fax and answering machine parallel phone systems 156 shared with fax and voice line parallel phone systems 151 shared with fax and voice mail parallel phone systems 159 control panel buttons 6 features 6 copy specifications 122 customer support warranty 112 D dial up modem shared with fax parallel phone systems 148 ENWW shared with fax and answering machine parallel phone systems 156 shared with fax and voice line parallel phonesystems 151 shared with fax and voice mail parallel phonesystems 159 distinctive ringing parallel phone systems 145 DSL fax setup with parallel phonesystems 143 E environment Environmental product stewardship program 125 environmental specifications 121 F fax answering machine and modem shared with parallel phone systems 156 answering machine set up parallel phonesystems 154 distinctive ringing setup parallel phonesystems 145 DSL set up parallel phone systems 143 fax specifications 123 Internet Protocol over 60 ISDN line set up parallel phone systems 144 modem and answering machine shared with parallel phone systems 156 modem and voice line shared with parallel phone systems 151 modem and voice mail shared with parallel phone systems 159 modem shared with parallel phonesystems 148 PBX system set
82. for approximately four minutes during which the corresponding button on the networking device needs to be pressed or the router PIN needs to be entered on the router s configuration page Chapter 9 Connectivity ENWW Traditional wireless connection requires router To connect the HP Officejet 4630 series to an integrated wireless WLAN 802 11 network you will need the following A wireless 802 11b g n network that includes a wireless router or access point El NOTE The HP Officejet 4630 series only supports connections using 2 4GHz The computer must be connected to the wireless network that you intend to install the HP Officejet 4630 series on Network name SSID WEP key or WPA Passphrase if needed To connect the printer 1 2 Press the Wireless button from the printer control panel and then select Settings Scroll to select Wireless Setup Wizard and then press OK Follow the on screen instructions to set up the wireless connection Insert the printer software CD in the computer CD ROM drive Follow the on screen instructions to install the printer software To connect a new printer If you have not connected the printer to your computer or you want to connect another new printer of the same model to your computer you can use the Connect a new printer function to set up the connection E NOTE Use this method if you have already installed the printer software 1 ENWW Press the Wireless butt
83. further assistance Case C Set up the printer with a PBX phone system or an ISDN line If you are using either a PBX phone system or an ISDN converter terminal adapter make sure you do the following e Ifyou are using either a PBX or an ISDN converter terminal adaptor connect the printer to the port that is designated for fax and phone use Also make sure that the terminal adapter is set to the correct switch type for your country region if possible 144 Appendix B Additional fax setup ENWW E NOTE Some ISDN systems allow you to configure the ports for specific phone equipment For example you might have assigned one port for telephone and Group 3 fax and another port for multiple purposes If you have problems when connected to the fax phone port of your ISDN converter try using the port designated for multiple purposes it might be labeled multi combi or something similar e If you are using a PBX phone system set the call waiting tone to off EY NOTE Many digital PBX systems include a call waiting tone that is set to on by default The call waiting tone interferes with any fax transmission and you cannot send or receive faxes with the printer Refer to the documentation that came with your PBX phone system for instructions on how to turn off the call waiting tone e Ifyou are using a PBX phone system dial the number for an outside line before dialing the fax number e Make sure you use the supplied cord to connec
84. g shortcut to save setting time A printing shortcut stores the setting values that are appropriate for a particular kind of job so that you can set all the options with a single click To use it go to the Printing Shortcut tab select one printing shortcut and then click OK To add a new printing shortcut after making settings on the Layout or Paper Quality tab click the Printing Shortcut tab click Save As and enter a name and then click OK To delete a printing shortcut select it and then click Delete 09 Ef NOTE You cannot delete the default printing shortcuts Printer settings tips e Onthe Print dialog use the Paper Size pop up menu to select the size of paper loaded in the printer e Onthe Print dialog choose the Paper Type Quality pop up menu and select the appropriate paper type and quality e Toprint a black and white document using only black ink choose the Paper Type Quality from the pop up menu and choose Grayscale from the Color pop up menu 22 Chapter3 Print ENWW Notes e Original HP ink cartridges are designed and tested with HP printers and papers to help you easily produce great results time after time E NOTE HP cannot guarantee the quality or reliability of non HP supplies Product service or repairs required as a result of using a non HP supply will not be covered under warranty If you believe you purchased Original HP ink cartridges go to www hp com go anticounterfeit Ink leve
85. he back of the printer and then connect a phone to this port e Ifyou have a serial type phone system you might plug your phone directly on top of the printer cable which has a wall plug attached toit 3 Now you need to decide how you want the printer to answer calls automatically or manually e Ifyou set up the printer to answer calls automatically it answers all incoming calls and receives faxes The printer cannot distinguish between fax and voice calls in this case if you suspect the call is a voice call you need to answer it before the printer answers the call To set up the printer to answer calls automatically turn on the Auto Answer setting e Ifyouset up the printer to answer faxes manually you must be available to respond in person to incoming fax calls or the printer cannot receive faxes To set up the printer to answer calls manually turn off the Auto Answer setting 4 Runa fax test If you pick up the phone before the printer answers the call and hear fax tones from a sending fax machine you need to answer the fax call manually If you encounter problems setting up the printer with optional equipment contact your local service provider or vendor for further assistance Case F Shared voice fax line with voice mail If you receive both voice calls and fax calls at the same phone number and you also subscribe to a voice mail service through your telephone company set up the printer as described in this section
86. hed the printer searches for wireless routers and then lists the detected network names on the printer display e Ifyour computer is connected to a Virtual Private Network VPN you need to disconnect from the VPN before you can access any other device on your network including the printer e Learn how to find your network security settings Click here to go online for more information e Learn about the HP Print and Scan Doctor Click here to go online for more information e Learn about the network troubleshooting tips Click here to go online for more information e Learn how to change from a USB to wireless connection Click here to go online for more information e Learn how to work with your firewall and antivirus programs during printer setup Click here to go online for more information 88 Chapter9 Connectivity ENWW Advanced printer management tools for networked printers When the printer is connected to a network you can use the embedded Web server to view status information change settings and manage the printer from your computer E NOTE To view or change some settings you might need a password You can open and use the embedded Web server without being connected to the Internet However some features are not available e To open the embedded Web server e About cookies To open the embedded Web server You can access the embedded Web server through either the network or Wireless Dire
87. his product may be used in the following EU and EFTA countries Austria Belgium Bulgaria Cyprus Czech Republic Denmark Estonia Finland France Germany Greece Hungary Iceland Ireland Italy Latvia Liechtenstein Lithuania Luxembourg Malta Netherlands Norway Poland Portugal Romania Slovak Republic Slovenia Spain Sweden Switzerland and United Kingdom Regulatory notices 131 The telephone connector not available for all products is intended for connection to analogue telephone networks Products with wireless LAN devices e Some countries may have specific obligations or special requirements about the operation of Wireless LAN networks such as indoor use only or restrictions of the channels available Please make sure that the country settings of the wireless network are correct France e For 2 4 GHz Wireless LAN operation of this product certain restrictions apply This product may be used indoors for the entire 2400 MHz to 2483 5 MHz frequency band channels 1 to 13 For outdoor use only the 2400 MHz to 2454 MHz frequency band channels 1 to 7 may be used For the latest requirements see www arcep fr The point of contact for regulatory matters is Hewlett Packard GmbH Dept MS HQ TRE Herrenberger Strasse 140 71034 Boeblingen GERMANY Visual display workplaces statement for Germany GS Erkl rung Deutschland Das Ger t ist nicht f r die Benutzung im unmittelbaren Gesichtsfeld am Bildschirmarbeitspl
88. ht select On without Security and then press OK device supports WPA2 encryption select the option that will enable security With security enabled only users with the password can connect wirelessly to the printer Without enabling security anyone with a wireless device within the wireless range of the printer can connect to the printer XE TIP If you would like to use HP wireless direct with greater security and if the computer or mobile Press the button next to Display Name to display the wireless direct name If you have enabled security press the button next to Display Password to display the wireless direct password TIP You can also turn on HP wireless direct from the embedded web server EWS For more information about using the EWS see To open the embedded Web server on page 89 After connecting to wireless direct you need to install the printer software if you use a desktop computer or laptop If you use a mobile device you need to install a compatible app on your mobile device You can start to use the printer over wireless direct if you have already installed the printer over a network For more information about printing wirelessly see Print with HP wireless direct on page 17 Connect wirelessly to the printer without a router 87 Tips for setting up and using a networked printer Use the following tips to set up and use a networked printer e When the Wireless Setup Wizard on the printer is launc
89. ing Scan from the printer display 42 Chapter5 Copy and scan ENWW ENWW Fax You can use the printer to send and receive faxes including color faxes You can schedule faxes to be sent at a later time and set up speed dials to send faxes quickly and easily to frequently used numbers From the printer control panel you can also set a number of fax options such as resolution and the contrast between lightness and darkness on the faxes you send EY NOTE Before you begin faxing make sure you have set up the printer correctly for faxing You might have already done this as part of the initial setup by using either the control panel or the HP software provided with the printer You can verify the fax is set up correctly by running the fax setup test from the control panel For more information on the fax test see Test fax setup on page 163 e Sendafax o Receive a fax e Set up speed dial entries e Change fax settings e Fax and digital phone services e Fax on Voice over Internet Protocol e Use reports e Tips for fax success 43 Send a fax You can send a fax in a variety of ways Using the printer control panel you can send a black and white or color fax You can also send a fax manually from an attached phone This allows you to speak with the recipient before sending the fax This section contains the following topics e Send a standard fax e Send a standard fax from the computer e Senda fa
90. ing on your operating system do one of the following to open the printer software e Windows 8 On the Start screen right click an empty area on the screen click All Apps on the app bar and then click the icon with the printer s name e Windows 7 Windows Vista and Windows XP From the computer desktop click Start select All Programs click HP click HP Officejet 4630 series and then click HP Officejet 4630 series c Inthe printer software click Print Scan Fax and then click Maintain Your Printer to access the printer toolbox ENWW Improve print quality 99 d Click Print Diagnostic Information on the Device Reports tab to print a diagnostics page Review the blue magenta yellow and black boxes on the diagnostics page If you are seeing streaks in the color and black boxes or no ink in portions of the boxes then automatically clean the cartridges To print a diagnostics page from the printer display a From the Home screen on the printer display press the Up and Down buttons to select Tools and then press OK A NOTE If you do not see the Home screen press the Home button b From the Tools menu on the printer display select Print Quality Report Follow the on screen instructions 6 Clean the ink cartridges automatically if the diagnostic page shows steaks or missing portions of the color and black boxes 100 Chapter 10 Solve a problem ENWW To clean the cartridges from the printer software a Load
91. ion 9 Runa fax test When the phone rings your answering machine answers after the number of rings you have set and then play your recorded greeting The printer monitors the call during this time listening for fax tones If incoming fax tones are detected the printer emits fax reception tones and receive the fax if there are no fax tones the printer stops monitoring the line and your answering machine can record a voice message If you use the same phone line for telephone fax and have a computer DSL modem follow these instructions to set up your fax If you encounter problems setting up the printer with optional equipment contact your local service provider or vendor for further assistance Case K Shared voice fax line with computer dial up modem and voice mail If you receive both voice calls and fax calls at the same phone number use a computer dial up modem on the same phone line and subscribe to a voice mail service through your telephone company set up the printer as described in this section EY NOTE You cannot receive faxes automatically if you have a voice mail service at the same phone number you use for fax calls You must receive faxes manually this means you must be available to respond in person to incoming fax calls If you want to receive faxes automatically instead contact your telephone company to subscribe to a distinctive ring service or to obtain a separate phone line for faxing ENWW Set u
92. ion Caution The radiated output of this device is far below the FCC radio A frequency exposure limits N the device shall be used in such a manner that the potential for human contact during normal operation is minimized This product and any attached external antenna if supported shall be placed in such a manner to minimize the potential for human contact during normal operation In order to avoid the ibility of exceeding the FCC radio frequency exposure limits human nn D the antenna shall not be less than 20 cm 8 he during normal operation Notice to users in Brazil Aviso aos usu rios no Brasil Este equipamento opera em car ter secund rio isto nao tem direito prote o contra interfer ncia prejudicial mesmo de esta es do mesmo tipo e n o pode causar interfer ncia a sistemas operando em car ter prim rio Res ANATEL 282 2001 Notice to users in Canada Notice to users in Canada Note l attention des utilisateurs canadiens Under Industry Canada regulations this radio transmitter may only operate using an antenna of a type and maximum or lesser gain approved for the transmitter by Industry Canada To reduce potential radio interference to other users the antenna type and its gain should be so chosen that the equivalent isotropically radiated power e i r p is not more than that necessary for successful communication This device complies with Industry Canada licence exempt RSS standard s Ope
93. is being shut down On The printer is printing scanning copying or is on and ready to print Figure 2 3 Wireless status light Light behavior Solution Off Wireless is off Press the Wireless button to access the wireless menu on the printer display Use the wireless menu to enable wireless printing Slow blinking Wireless is connecting or is on but not connected to a network If the connection cannot be established make sure the printer is within the range of wireless signal Fast blinking A wireless error has occurred Refer to the messages on the printer display On Wireless connection has been established and you can print Control panel and status lights 7 Wireless settings Press the Wireless button to view wireless status and menu options e Ifthe printer has an active connection to a wireless network the wireless light is on solid blue and the printer display shows Connected and the printer IP address e Ifwireless is turned off the wireless light is off and the display screen shows Wireless Off o If wireless is enabled wireless radio on and a wireless connection has not been established the wireless light is blinking and the display screen shows Connecting or Not Connected You can use the printer display to retrieve information about your wireless network establish a wireless connection and more How do I Print a network configuration page The network configuration page d
94. is turned on the printer redials automatically if the receiving fax machine does not answer The factory set default for this option is No Redial To set the redial options 1 From the Home screen on the printer display press the Up and Down buttons to select Fax and then press OK 2 Select Settings and then select Auto Redial 3 Select the appropriate option and then press OK ENWW Change fax settings 57 Set the fax speed You can set the fax speed used to communicate between your printer and other fax machines when sending and receiving faxes If you use one of the following setting the fax speed to a slower speed might be required e An Internet phone service e A PBX system e Fax on Voice over Internet Protocol VoIP e An integrated services digital If you experience problems sending and receiving faxes try using a lower Fax Speed The following table provides the available fax speed settings Fax speed setting Fax speed Fast v 34 33600 bps Medium v 17 14400 bps Slow v 29 9600 bps To set the fax speed 1 From the Home screen on the printer display press the Up and Down buttons to select Fax and then press OK 2 Select Settings and then select Advanced Settings 3 Select Fax Speed 4 Select an option and then press OK Set the fax sound volume Use this procedure to increase or decrease the volume of the fax sounds To set the fax sound volume 58 1 From the Home screen on the prin
95. isplays the network status hostname network name and more Instructions 1 Press the Wireless button to access the Wireless Status menu 2 Press the button next to Settings to access the Wireless Settings menu 3 Select Print Report and then select Configuration Page Print a wireless network test report The wireless network test report displays the diagnostics results for the status of the wireless network wireless signal strength detected networks and more Restore network settings to default settings Turn wireless on or off Establish a Wi Fi Protected Setup WPS connection 1 Press the Wireless button to access the Wireless Status menu 2 Press the button next to Settings to access the Wireless Settings menu 3 Select Print Report and then select Test Report 1 Press the Wireless button to access the Wireless Status menu 2 Press the button next to Settings to access the Wireless Settings menu 3 Select Restore Defaults 4 Confirm the selection to restore defaults 1 Press the Wireless button to access the Wireless Settings menu 2 Select Wireless 3 From the Wireless On Off menu select On or Off For more information see Wi Fi Protected Setup WPS requires WPS router on page 82 Connect the printer to a wireless network For more information see Traditional wireless connection requires router on page 83 Chapter 2 Get to know the HP Officejet
96. istrement indique que l enregistrement a t effectu dans le cadre d une D claration de conformit stipulant que les sp cifications techniques d Industrie Canada ont t respect es N anmoins cette abr viation ne signifie en aucun cas que l appareil a t valid par Industrie Canada Pour leur propre s curit les utilisateurs doivent s assurer que les prises lectriques reli es la terre de la source d alimentation des lignes t l phoniques et du circuit m tallique d alimentation en eau sont le cas ch ant branch es les unes aux autres Cette pr caution est particuli rement importante dans les zones rurales Romarque Lle num ro REN Ringer Equivalence Number attribu chaque EX appareil terminal fournit une indication sur le nombre maximal de terminaux qui peuvent tre connect s une interface t l phonique La terminaison d une interface peut se composer de n importe quelle combinaison d appareils condition que le total des num ros REN ne d passe pas 5 Bas sur les r sultats de tests FCC Partie 68 le num ro REN de ce produit est 0 0B This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications This is confirmed by the registration number The abbreviation IC before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met It does not imply that Industry
97. ith modem 4 Telephone To set up the printer on the same phone line as a computer with two phone ports 1 Remove the white plug from the port labeled 2_EXT on the back of the printer 2 Find the phone cord that connects from the back of your computer your computer dial up modem to a telephone wall jack Disconnect the cord from the telephone wall jack and plug it into the port labeled 2_EXT on the back of the printer 3 Connect a phone to the OUT port on the back of your computer dial up modem 160 Appendix B Additional fax setup ENWW 4 Using the phone cord supplied in the box with the printer connect one end to your telephone wall jack then connect the other end to the port labeled 1_LINE on the back of the printer A NOTE You might need to connect the supplied phone cord to the adapter provided for your country region If you do not use the supplied cord to connect from the telephone wall jack to the printer you might not be able to fax successfully This special phone cord is different from the phone cords you might already have in your home or office 5 If your modem software is set to receive faxes to your computer automatically turn off that setting A NOTE If you do not turn off the automatic fax reception setting in your modem software the printer cannot receive faxes 6 Turn off the Auto Answer setting 7 Runafaxtest You must be available to respond in person to incoming fax calls or the printer cannot re
98. iving antenna Increase the separation between the equipment and the receiver Connect the ma a into an outlet on a circuit different from that to which the receiver is con Consult the dealer or an experienced radio TV technician for help For prise information contact ager of Corporate Product Regulations Hewes Rodded Company 3000 Hanover Street Palo Alto Ca 94304 650 857 1501 Modifications part 15 21 The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by HP may void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Notice to users in Korea ol 7171 718383 22 ANA SS Zt 837171 717124 2 7190 ASE Be SAUCE soy 0183 85807171 Se xad 4 28 SALE VCCI Class B compliance statement for users in Japan COMBS 752BMMRAM ETTS CORE FEMIART MT SEE ANELT DETAI CORBEASIFTPFLE Say RRR CR MENGE LRE RCTCENEURS DIR ABI Eo TELU RY RUSLT FAL VCCI B Notice to users in Japan about the power cord Rms Rene BRI KESKVFEU AMA NEBRI KS HORMTSCEAHRECA 130 AppendixA Technical information ENWW Noise emission statement for Germany Ger uschemission LpA lt 7
99. k cartridges free of charge For more information go to the following website www hp com hpinfo globalcitizenship environment recycle Power consumption Hewlett Packard printing and imaging equipment marked with the ENERGY STAR logo is qualified to the U S Environmental Protection Agency s ENERGY STAR specifications for imaging equipment The following mark will appear on ENERGY STAR qualified imaging products Additional ENERGY STAR qualified imaging product model information is listed at www hp com go energystar Sleep mode Power usage is reduced while in Sleep mode After initial setup of printer the printer will enter Sleep mode after 5 minutes of inactivity To change the time to Sleep mode 1 From the Home screen on the printer display select Preferences 2 Select Sleep and then select the desired option 126 AppendixA Technical information ENWW Disposal of waste equipment by users This symbol means do not dispose of your product with your other household waste Instead you should protect human health and the environment by handing over your waste equipment to a designated collection point for the recycling of waste electrical and electronic equipment For more information please contact your household waste disposal service or go to http www hp com recycle Chemical substances HP is committed to providing our customers with information about the chemical substances in our products as nee
100. l warnings and indicators provide estimates for planning purposes only E NOTE When you receive a low ink warning message consider having a replacement cartridge available to avoid possible printing delays You do not need to replace the cartridges until print quality becomes unacceptable e Software settings selected in the print driver only apply to printing they do not apply to copying or scanning e You can print your document on both sides of the paper ENWW Tips for print success 23 24 Chapter3 Print ENWW ENWW Paper basics e Recommended papers for printing e Load media e Load original e Order HP paper supplies 25 Recommended papers for printing If you want the best print quality HP recommends using HP papers that are specifically designed for the type of project you are printing Depending on your country region some of these papers might not be available ColorLok e HP recommends plain papers with the ColorLok logo for printing and copying of everyday documents All papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality and produce documents with crisp vivid color bolder blacks and dry faster than ordinary plain papers Look for papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers TECHNOLOGY Photo printing e HP Premium Plus Photo Paper HP Premium Plus Photo Paper is HP s high
101. layed in that language Some cookies such as the cookie that stores customer specific preferences are stored on the computer until you clear them manually You can configure your browser to accept all cookies or you can configure it to alert you every time a cookie is offered which allows you to decide which cookies to accept or refuse You can also use your browser to remove unwanted cookies A NOTE Depending on your printer if you disable cookies you also disable one or more of the following features ENWW Advanced printer management tools for networked printers 89 e Starting where you left the application especially useful when using setup wizards e Remembering the EWS browser language setting e Personalizing the EWS Home page For information about how to change your privacy and cookie settings and how to view or delete cookies see the documentation available with your Web browser 90 Chapter9 Connectivity ENWW 10 ENWW Solve a problem This section contains the following topics e Clear a paper jam e Improve print quality e Unable to print e Resolve copy and scan issues o Resolve fax issues e Resolve networking issues e HP support 91 Clear a paper jam Clear a paper jam from the paper path To clear a paper jam from paper path 1 Open the cartridge access door 2 Remove the cleanout 3 Remove the jammed paper from the rear roller 4 Place the cleanout
102. led 1_LINE on the back of the printer A NOTE You might need to connect the supplied phone cord to the adapter provided for your country region If you do not use the supplied cord to connect from the telephone wall jack to the printer you might not be able to fax successfully This special phone cord is different from the phone cords you might already have in your home or office Optional If your answering machine does not have a built in phone for convenience you might want to connect a phone to the back of your answering machine at the OUT port A NOTE If your answering machine does not let you connect an external phone you can purchase and 6 use a parallel splitter also known as a coupler to connect both the answering machine and telephone to the printer You can use standard phone cords for these connections If your modem software is set to receive faxes to your computer automatically turn off that setting A NOTE If you do not turn off the automatic fax reception setting in your modem software the printer 10 cannot receive faxes Turn on the Auto Answer setting Set your answering machine to answer after a low number of rings Change the Rings to Answer setting on the printer to the maximum number of rings supported by the product The maximum number of rings varies by country region Run a fax test Set up faxing parallel phone systems 157 When the phone rings your answering machin
103. m usually a 9 or 0 or a long distance prefix To change speed dial entries 1 ENWW From the Home screen on the printer display press the Up and Down buttons to select Fax and then press OK Select Settings and then select Phone Book Select the entry you want to change and then press OK Select Edit and then make your changes in the fax name and then select Next Make your changes in the fax number and then select Done 23 Ef NOTE Be sure to include any pauses or other required numbers such as an area code an access code for numbers outside a PBX system usually a 9 or 0 or a long distance prefix Set up speed dial entries 53 Delete speed dial entries To delete speed dial entries 1 From the Home screen on the printer display press the Up and Down buttons to select Fax and then press OK 2 Select Settings and then select Phone Book 3 Select the entry you want to delete and then select Delete to confirm 54 Chapter6 Fax ENWW Change fax settings Use the following steps to change the initial settings or to configure other options for faxing e Configure the fax header e Set the answer mode Auto answer e Set the number of rings before answering e Change the answer ring pattern for distinctive ring o Set the dial type e Set the redial options Set the fax speed e Set the fax sound volume Configure the fax header The fax header prints your name and fax
104. memory To print in maximum dpi mode 1 2 10 From your software select Print Make sure your printer is selected Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer Properties Printer or Preferences Click the Paper Quality tab From the Media drop down list select a media type from the available list e Plain Paper e HP Photo Paper or other photo paper e HP Matte Brochure or Professional Paper e HP Glossy Brochure or Professional Paper e HP Iron on Transfers or other specialty Paper e HP Matte Presentation or other matte paper e Other glossy specialty paper Click the Advanced button In the Printer Features area select Yes from the Print in Max DPI drop down list Select the appropriate paper size from the Paper Size drop down list Click OK to close the advanced options Confirm Orientation on the Layout tab and then click OK to print To print using maximum dpi ENWW 1 2 From the File menu in your software choose Print Make sure the HP Officejet 4630 series is the selected printer Set the print options Do the following if you do not see options on the Print dialog e QS Xv10 6 Click the blue disclosure triangle next to the Printer selection to access the print options e OSX Lion and Mountain Lion Click Show Details to access the print options Print using the maximum
105. n Doctor download page Learn more about how to solve scan issues Click here to go online for more information Learn how to solve copy issues Click here to go online for more information 108 Chapter 10 Solve a problem ENWW Resolve fax issues If you are having faxing problems you can print a fax test report to check the status of the printer The test fails if the printer is not set up correctly for faxing Perform this test after you have completed setting up the printer for faxing For more information see Test fax setup on page 163 Learn more about how to solve fax issues Click here to go online for more information For further assistance visit the HP online support website www hp com support ENWW Resolve faxissues 109 Resolve networking issues e Learn how to find your network security settings Click here to go online for more information e Learn about the HP Print and Scan Doctor Click here to go online for more information e Learn about the network troubleshooting tips Click here to go online for more information e Learn how to change from a USB to wireless connection Click here to go online for more information e Learn how to work with your firewall and antivirus programs during printer setup Click here to go online for more information 110 Chapter 10 Solve a problem ENWW HP support e Register printer e Support process e HP support by phone e Additional warranty o
106. n firmly until it snaps into place 5 Press the OK button on the control panel to continue the current job ENWW Clear a paper jam 95 If the above solutions do not resolve the problem click here for more online troubleshooting To prevent paper jams e Do not overfill the paper tray e Remove printed papers from the paper tray frequently e Ensure that paper loaded in the paper tray lays flat and the edges are not bent or torn e Do not combine different paper types and paper sizes in the paper tray the entire stack of paper in the paper tray must be the same size and type e Adjust the paper width guides in the paper tray to fit snugly against all paper Make sure the paper width guides do not bend the paper in the paper tray e Do not force the paper too far forward in the paper tray e Donot add paper while the printer is printing If the printer is about to run out of paper wait until the out of paper message appears before adding paper If the above solutions do not resolve the problem click here for more online troubleshooting 96 Chapter 10 Solve a problem ENWW Clear the print carriage Remove any objects such as paper that are blocking the print carriage See Clear a paper jam on page 92 for more information ES NOTE Do not use any tools or other devices to remove jammed paper Always use caution when removing jammed paper from inside the printer Click here to go online for more informati
107. nadian telephone network e Notice to users in the European Economic Area e Notice to users of the German telephone network e Australia wired fax statement Regulatory model identification number For regulatory identification purposes your product is assigned a Regulatory Model Number The Regulatory Model Number for your product is SNPRH 1201 This regulatory number should not be confused with the marketing name HP Officejet 4630 e All in One series etc or product numbers B4LO3A B4LO3B etc ENWW Regulatory notices 129 FCC statement FCC statement The United States Federal Communications Commission in 47 CFR 15 105 has specified that the following notice be brought to the attention of users of this product This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reason able protection against harmful interference in a residential installation This equipment ee eee r if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by tuming the equipment off and on the user is encouraged to try to correct ee measures Reorient or relocate the rece
108. neral tab next to Startup type make sure that Automatic is selected v Ifthe service is not already running under Service status click Start and then click OK Windows Vista i From the Windows Start menu click Control Panel System and Maintenance Administrative Tools ii Double click Services iii Right click the Print Spooler service and then click Properties 104 Chapter 10 Solve a problem ENWW iv On the General tab next to Startup type make sure that Automatic is selected v Ifthe service is not already running under Service status click Start and then click OK Windows XP i From the Windows Start menu right click My Computer ii Click Manage and then click Services and Applications iii Double click Services and then select Print Spooler iv Right click Print Spooler and click Restart to restart the service Make sure the correct printer is set as the default printer The default printer has a check mark in a black or green circle next to it If the wrong printer is set as the default printer right click the correct printer and select Set as Default Printer Try using your printer again 6 Restart the computer 7 Clear the print queue To clear the print queue Resolve print issues Depending upon your operating system do one of the following e Windows 8 Point to or tap the upper right corner of the screen to open the Charms bar click the Settings icon click or tap Control P
109. nformation about turning on ECM see Send a fax in Error Correction Mode on page 47 e After the fax memory becomes full the printer does not receive any faxes until you print or delete the faxes from memory For more information about reprinting the faxes in the memory see Reprint received faxes from memory on page 50 e You can set up the printer to answer incoming calls with a specific ring pattern Use this feature only when you have subscribed to the service which allows several phone numbers on one phone line from your phone service provider 64 Chapter6 Fax ENWW ENWW Use Web Services e HP ePrint Use HP Printables e Use the HP Connected website e Tips for using Web Services 65 HP ePrint HP ePrint is a free service from HP that allows you to print to your HP ePrint enabled printer anytime from any location It s as simple as sending an email to the email address assigned to your printer when you enable Web Services on the printer No special drivers or software are needed If you can send an email you can print from anywhere using HP ePrint Once you have signed up for an account on HP Connected www hpconnected com you can sign in to view your ePrint job status manage your HP ePrint printer queue control who can use your printer s HP ePrint email address to print and get help for HP ePrint HP ePrint allows you to print to your HP ePrint enabled printer anytime from any location
110. ng have your telephone company assign one ring pattern to voice calls and another ring pattern to fax calls HP recommends that you request double or triple rings for a fax number When the printer detects the specified ring pattern it answers the call and receives the fax TIP You can also use the Ring Pattern Detection feature in the printer s control panel to set distinctive ring With this feature the printer recognizes and records the ring pattern of an incoming call and based on this call automatically determines the distinctive ring pattern assigned by your telephone company to fax calls If you do not have a distinctive ring service use the default ring pattern which is All Rings E NOTE The printer cannot receive faxes when the main phone number is off the hook To change the answer ring pattern for distinctive ring 56 1 2 Verify that the printer is set to answer fax calls automatically From the Home screen on the printer display press the Up and Down buttons to select Fax and then press OK Select Settings and then select Advanced Settings Select Ring Settings and then select Distinctive Ring Chapter 6 Fax ENWW 5 A message appears stating that this setting should not be changed unless you have multiple numbers on the same telephone line Select Yes to continue 6 Doone of the following e Select the ring pattern assigned by your telephone company to fax calls Or e Select Auto Detect
111. ng fax reception tones to the sending fax machine and receives the fax If you encounter problems setting up the printer with optional equipment contact your local service provider or vendor for further assistance Case I Shared voice fax line with answering machine If you receive both voice calls and fax calls at the same phone number and you also have an answering machine that answers voice calls at this phone number set up the printer as described in this section 154 Appendix B Additional fax setup ENWW Figure B 12 Back view of the printer 1 Telephone wall jack 2 Use the phone cord provided to connect to the 1_LINE port on the back of the printer You might need to connect the supplied phone cord to the adapter provided for your country region 3 Answering machine 4 Telephone optional To set up the printer with a shared voice fax line with answering machine 1 Remove the white plug from the port labeled 2_EXT on the back of the printer 2 Unplug your answering machine from the telephone wall jack and connect it to the port labeled 2_EXT on the back of the printer E NOTE If you do not connect your answering machine directly to the printer fax tones from a sending fax machine might be recorded on your answering machine and you might not receive faxes with the printer 3 Using the phone cord supplied in the box with the printer connect one end to your telephone wall jack then connect th
112. nt to delete and then select Delete Send a fax in Error Correction Mode ENWW Error Correction Mode ECM prevents loss of data due to poor phone lines by detecting errors that occur during transmission and automatically requesting retransmission of the erroneous portion Phone charges are unaffected or might even be reduced on good phone lines On poor phone lines ECM increases sending time and phone charges but sends the data much more reliably The default setting is On Turn ECM off only if it increases phone charges substantially and if you can accept poorer quality in exchange for reduced charges Before turning the ECM setting off consider the following If you turn ECM off Sendafax 47 e The quality and transmission speed of faxes you send and receive are affected e The Fax Speed is automatically set to Medium e You can no longer send or receive faxes in color To change the ECM setting from the control panel 1 From the Home screen on the printer display press the Up and Down buttons to select Fax and then press OK 2 Select Settings and then select Advanced Settings 3 Select Error Correction 4 Select On or Off and then press OK 48 Chapter6 Fax ENWW Receive a fax You can receive faxes automatically or manually If you turn off the Auto Answer option you must receive faxes manually If you turn on the Auto Answer option the default setting the printer automatically answers incoming calls and re
113. nu click Devices and Printers ENWW Unable to print 103 e Windows Vista From the Windows Start menu click Control Panel and then click Printers e Windows XP From the Windows Start menu click Control Panel and then click Printers and Faxes b Make sure the correct printer is set as the default printer The default printer has a check mark in a black or green circle next to it c Ifthe wrong printer is set as the default printer right click the correct printer and select Set as Default Printer d Try using your printer again 5 Restart the print spooler To restart the print spooler a Depending upon your operating system do one of the following Windows 8 i Point to or tap the upper right corner of the screen to open the Charms bar and then click the Settings icon ii Click or tap Control Panel and then click or tap System and Security iii Click or tap Administrative Tools and then double click or double tap Services iv Right click or touch and hold Print Spooler and then click Properties v On the General tab next to Startup type make sure that Automatic is selected vi Ifthe service is not already running under Service status click or tap Start and then click or tap OK Windows 7 i From the Windows Start menu click Control Panel System and Security and then Administrative Tools ii Double click Services iii Right click the Print Spooler and then click Properties iv On the Ge
114. number on the top of every fax you send HP recommends that you set up the fax header by using the HP software provided with the printer You can also set up the fax header from the printer control panel as described here E NOTE In some countries regions the fax header information is a legal requirement To set or change the fax header 1 From the Home screen on the printer display press the Up and Down buttons to select Fax and then press OK 2 Select Settings and then select Fax Header 3 Enter your personal or company name and fax number and then select Done Set the answer mode Auto answer The answer mode determines whether the printer answers incoming calls e Turn on the Auto Answer setting if you want the printer to answer faxes automatically The printer answers all incoming calls and faxes e Turn off the Auto Answer setting if you want to receive faxes manually You must be available to respond in person to the incoming fax call or else the printer does not receive faxes To set the answer mode 1 From the Home screen on the printer display press the Up and Down buttons to select Fax and then press OK 2 Select Settings 3 Select Auto Answer select On or Off and then press OK ENWW Change fax settings 55 Set the number of rings before answering If you turn on the Auto Answer setting you can specify how many rings occur before incoming calls are automatically answered The Rings to Answe
115. of high electromagnetic fields it is possible the output from the HP Officejet 4630 series may be slightly distorted e HP recommends using a USB cable less than or equal to 3 m 10 feet in length to minimize injected noise due to potential high electromagnetic fields Input tray capacity Plain paper sheets 80 g m2 20lb Up to 50 ENWW Specifications 121 Envelopes Up to 5 Index cards Up to 20 Photo paper sheets Up to 20 Output tray capacity Plain paper sheets 80 g m2 20lb Up to 20 Envelopes Up to 5 Index cards Up to 10 Photo paper sheets Up to 10 Paper size For a complete list of supported media sizes see the printer software Paper weights Plain Paper 64 to 90 g m 16 to 24 lb Envelopes 75 to 90 g m 20 to 24 lb Cards Up to 200 g m 110 lb index maximum Photo Paper Up to 280 g m 75 lb Print specifications e Print speeds vary according to the complexity of the document e Method drop on demand thermal inkjet e Language PCL3 GUI Copy specifications e Digital image processing e Copy speeds vary according to the complexity of the document and model e Resolution for photo paper copy up to 600 dpi Scan specifications e Optical resolution up to 1200 dpi e Hardware resolution up to 1200 x 1200 dpi e Enhanced resolution up to 1200 x 1200 dpi e Bitdepth 24 bit color 8 bit grayscale 256 levels of gray e Maximum scan size from the scanner glass 21 6 x 29 7 cm 8 5 x 11 7 inches
116. om the back of your computer your computer dial up modem to a telephone wall jack Disconnect the cord from the telephone wall jack and plug it into the port labeled 2_EXT on the back of the printer 3 Connect a phone to the OUT port on the back of your computer dial up modem 4 Using the phone cord supplied in the box with the printer connect one end to your telephone wall jack then connect the other end to the port labeled 1_LINE on the back of the printer EY NOTE You might need to connect the supplied phone cord to the adapter provided for your country region If you do not use the supplied cord to connect from the telephone wall jack to the printer you might not be able to fax successfully This special phone cord is different from the phone cords you might already have in your home or office 5 If your modem software is set to receive faxes to your computer automatically turn off that setting A NOTE If you do not turn off the automatic fax reception setting in your modem software the printer cannot receive faxes 6 Now you need to decide how you want the printer to answer calls automatically or manually 152 AppendixB Additional fax setup ENWW e Ifyou set up the printer to answer calls automatically it answers all incoming calls and receives faxes The printer cannot distinguish between fax and voice calls in this case if you suspect the call is a voice call you need to answer it before the printer answer
117. on ENWW Clear the print carriage 97 Improve print quality E NOTE To protect the cartridges from drying out always turn the printer off using the On button and wait until the On button light goes out 1 Make sure you are using Original HP ink cartridges and HP recommended papers For more information see Recommended papers for printing on page 26 2 Check the printer software to make sure you have selected the appropriate paper type from the Media drop down list and print quality from the Quality Settings drop down list In the printer software click Print Scan amp Fax and then click Set Preferences to access the print properties 3 Check the estimated ink levels to determine if the cartridges are low on ink For more information see Check the estimated ink levels on page 72 If the ink cartridges are low on ink consider replacing them 4 Align the cartridges To align the cartridges from the printer software El NOTE Aligning the cartridges ensures the high quality output The printer prompts you to align the cartridges every time you install a new cartridge If you remove and reinstall the same ink cartridge the HP All in One will not prompt you to align the ink cartridges The HP All in One remembers the alignment values for that ink cartridge so you do not need to realign the ink cartridges a Load letter or A4 unused plain white paper into the paper tray b Depending on your operating system
118. on from the printer control panel and then select Settings Scroll to select Wireless Setup Wizard and then press OK Follow the on screen instructions to set up the wireless connection Depending on your operating system do one of the following e Windows 8 On the Start screen right click an empty area on the screen click All Apps on the app bar e Windows 7 Windows Vista and Windows XP From the computer desktop click Start select All Programs click HP and then click HP Officejet 4630 series Select Printer Setup amp Software Select Connect a new printer Follow the on screen instructions Traditional wireless connection requires router 83 84 Connect a new printer 1 In System Preferences select Print amp Fax 2 Click below the printer list on the left 3 Select the new printer from the list To change network settings To change the printer wireless settings run the Wireless Setup Wizard To change more advanced settings A NOTE Only the person who manages your network can change the advanced settings 1 Press the Wireless button from the printer control panel and then select Settings 2 Scroll to select Advanced Settings w Select the item to be changed from the Advanced Settings menu 4 Follow the on screen instructions Chapter 9 Connectivity ENWW USB connection non network connection The HP Officejet 4630 series supports a rear USB 2 0 High Speed port for connection
119. ons you are using a computer dial up modem o Do you send and receive faxes directly to and from your computer software applications through a dial up connection o Do you send and receive email messages on your computer through a dial up connection o Do you access the Internet from your computer through a dial up connection e Answering machine An answering machine that answers voice calls at the same phone number you use for fax calls on the printer e Voice mail service A voice mail subscription through your telephone company at the same number you use for fax calls on the printer From the following table select the combination of equipment and services applicable to your home or office setting Then look up the recommended fax setup Step by step instructions are included for each case in the sections that follow Set up faxing parallel phone systems 141 El NOTE If your home or office setup is not described in this section set up the printer as you would a regular analog phone Make sure you use the phone cord supplied in the box to connect one end to your telephone wall jack and the other end to the port labeled 1_LINE on the back of the printer If you use another phone cord you might experience problems sending and receiving faxes You might need to connect the supplied phone cord to the adapter provided for your country region Other equipment or services sharing your fax line DSL PBX Distinctive ring s
120. p faxing parallel phone systems 159 Since your computer dial up modem shares the phone line with the printer you cannot use both your modem and the printer simultaneously For example you cannot use the printer for faxing if you are using your computer dial up modem to send an email or access the Internet There are two different ways to set up the printer with your computer based on the number of phone ports on your computer Before you begin check your computer to see if it has one or two phone ports e Ifyour computer has only one phone port you need to purchase a parallel splitter also called a coupler as shown in the illustration A parallel splitter has one RJ 11 port on the front and two RJ 11 ports on the back Do not use a two line phone splitter a serial splitter or a parallel splitter which has two RJ 11 ports on the front and a plug on the back Figure B 17 Example of a parallel splitter e e If your country region is listed in the table you probably have a parallel type telephone system In a parallel type phone system you are able to connect shared telephone equipment to the phone line by using the 2 EXT port on the back of the printer Figure B 18 Back view of the printer 1 Telephone wall jack 2 Use the phone cord supplied in the box with the printer to connect to the 1_LINE port You might need to connect the supplied phone cord to the adapter provided for your country region 3 Computer w
121. phone cord to the adapter provided for your country region If you do not use the supplied cord to connect from the telephone wall jack to the printer you might not be able to fax successfully This special phone cordis different from the phone cords you might already have in your home or office 2 Turn on the Auto Answer setting 3 Change the Distinctive Ring setting to match the pattern that the telephone company assigned to your fax number A NOTE By default the printer is set to answer all ring patterns If you do not set the Distinctive Ring to match the ring pattern assigned to your fax number the printer might answer both voice calls and fax calls or it might not answer at all 4 TIP You can also use the Ring Pattern Detection feature in the printer s control panel to set distinctive ring With this feature the printer recognizes and records the ring pattern of an incoming call and based on this call automatically determines the distinctive ring pattern assigned by your telephone company to fax calls For more information see Set the dial type on page 57 4 Optional Change the Rings to Answer setting to the lowest setting two rings 5 Runa fax test The printer automatically answers incoming calls that have the ring pattern you selected Distinctive Ring setting after the number of rings you selected Rings to Answer setting The printer begins emitting fax reception tones to the sending fax machine and receiv
122. pplies 73 Choose right ink cartridges HP recommends that you use Original HP ink cartridges Original HP ink cartridges are designed and tested with HP printers to help you easily produce great results time after time 74 Chapter 8 Work with cartridges ENWW Replace the cartridges To replace the cartridges 1 Check that power is on 2 Remove cartridge a Openthe cartridge access door Wait for print carriage to move to the right side of the printer b Lift up the cartridge tab and then remove it from the slot 3 Insert new cartridge a Remove cartridge from packaging ENWW Replace the cartridges 75 b Remove the plastic tape using the pull tab c Place new cartridge in slot at an angle under the opened tab and then squeeze the tab closed as the cartridge slides into place d Close the cartridge access door 4 Load plain paper and print out the alignment page 5 Load the alignment page print side down on the right front corner of the scanner glass close the lid and then press OK to complete the alignment 76 Chapter8 Work with cartridges ENWW Use single cartridge mode Use the single cartridge mode to operate the HP Officejet 4630 series with only one ink cartridge The single cartridge mode is initiated when an ink cartridge is removed from the ink cartridge carriage E NOTE When the HP Officejet 4630 series operates in single cartridge mode a message is displayed on
123. printer emits fax reception tones and receives the fax if there are no fax tones the printer stops monitoring the line and your answering machine can record a voice message If you encounter problems setting up the printer with optional equipment contact your local service provider or vendor for further assistance Case J Shared voice fax line with computer modem and answering machine If you receive both voice calls and fax calls at the same phone number and you also have a computer modem and answering machine connected on this phone line set up the printer as described in this section LEE Ef NOTE Since your computer dial up modem shares the phone line with the printer you cannot use both your modem and the printer simultaneously For example you cannot use the printer for faxing while you are using your computer dial up modem to send an email or access the Internet e Shared voice fax line with computer dial up modem and answering machine e Shared voice fax line with computer DSL ADSL modem and answering machine Shared voice fax line with computer dial up modem and answering machine There are two different ways to set up the printer with your computer based on the number of phone ports on your computer Before you begin check your computer to see if it has one or two phone ports E NOTE If your computer has only one phone port you need to purchase a parallel splitter also called a coupler as shown in the illus
124. provider for further assistance Chapter 6 Fax ENWW Use reports You can set up the printer to print error reports and confirmation reports automatically for each fax you send and receive You can also manually print system reports as required these reports provide useful system information about the printer By default the printer is set to print a report only if there is a problem sending or receiving a fax confirmation message that indicates whether a fax was successfully sent appears briefly on the control panel display after each transaction EY NOTE If the reports are not legible you can check the estimated ink levels from the control panel or the HP software EY NOTE Ink level alerts and indicators provide estimates for planning purposes only When you receive a low ink alert consider having a replacement cartridge available to avoid possible printing delays You do not need to replace the ink cartridges until prompted to do so ES NOTE Ensure that the printheads and ink cartridges are in good conditions and installed properly For more information see Work with cartridges on page 71 This section contains the following topics o Print fax confirmation reports o Print and view the fax log e Print the details of the last fax transaction e Print a Caller ID Report e View the Call History Print fax confirmation reports If you require printed confirmation that your faxes were successfully
125. ptions Register printer By taking just a few quick minutes to register you can enjoy quicker service more efficient support and product support alerts If you did not register your printer while installing the software you can register now at http www register hp com Support process If you have a problem follow these steps Ta 2 Check the documentation that came with the printer Visit the HP online support website at www hp com support HP online support is available to all HP customers It is the fastest source for up to date product information and expert assistance and includes the following features e Fast access to qualified online support specialists e Software and driver updates for the printer e Valuable troubleshooting information for common problems e Proactive printer updates support alerts and HP newsgrams that are available when you register the printer Call HP support Support options and availability vary by printer country region and language HP support by phone Phone support options and availability vary by printer country region and language This section contains the following topics ENWW Phone support period Placing a call Support phone numbers After the phone support period HP support 111 Phone support period One year of phone support is available in North America Asia Pacific and Latin America including Mexico To determine the duration of phone s
126. r computer is connected to the printer either wirelessly or through a USB cable If you have a wireless connection and you have confirmed that the connection is working you will need to enable wireless scanning in the software To scan from your computer 1 Depending on your operating system do one of the following to open the printer software e Windows 8 On the Start screen right click an empty area on the screen click All Apps on the app bar and then click the icon with the printer s name e Windows 7 Windows Vista and Windows XP From the computer desktop click Start select All Programs click HP click HP Officejet 4630 series and then click HP Officejet 4630 series 2 Inthe printer software click the Print Scan amp Fax icon and then select Scan a Document or Photo 3 Select the type of scan that you want from the shortcut menu and then click Scan E NOTE If Show Scan Preview is selected you will be able to make adjustments to the scanned image in the preview screen 4 Select Save if you want to keep the application open for another scan or select Done to exit the application 5 After the scan is saved a Windows Explorer window will open in the directory where the scan was saved El NOTE There is a limited number of computers that can have the scan function activated at the same time Select Scan on the printer display and you will see the computers that are currently available for scanning ENWW Sc
127. r setting is important if you have an answering machine on the same phone line as the printer because you want the answering machine to answer the phone before the printer does The number of rings to answer for the printer should be greater than the number of rings to answer for the answering machine For example set your answering machine to a low number of rings and the printer to answer in the maximum number of rings The maximum number of rings varies by country region In this setup the answering machine answers the call and the printer monitors the line If the printer detects fax tones it receives the fax If the call is a voice call the answering machine records the incoming message To set the number of rings before answering 1 From the Home screen on the printer display press the Up and Down buttons to select Fax and then press OK Select Settings and then select Advanced Settings Select Ring Settings and then select Rings to Answer Select up and down arrows to change the number of rings Select OK to accept the setting Change the answer ring pattern for distinctive ring Many phone companies offer a distinctive ring feature that allows you to have several phone numbers on one phone line When you subscribe to this service each number is assigned a different ring pattern You can set up the printer to answer incoming calls that have a specific ring pattern If you connect the printer to a line with distinctive ri
128. ration is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device WARNING Exposure to Radio Frequency Radiation The radiated output power of this device is below the Industry Canada radio frequency exposure limits Nevertheless the device should be used in such a manner that the potential for human contact is minimized during normal operation To avoid the possibility of exceeding the Industry Canada radio frequency exposure limits human proximity to the antennas should not be less than 20 cm 8 inches Conform ment au R glement d Industrie Canada cet metteur radio lectrique ne peut fonctionner qu avec une antenne d un type et d un gain maximum ou moindre approuv par Industrie Canada Afin de r duire le brouillage radio lectrique potentiel pour d autres utilisateurs le type d antenne et son gain doivent tre choisis de mani re ce que la puissance isotrope rayonn e quivalente p i r e ne d passe pas celle n cessaire une communication r ussie Cet appareil est conforme aux normes RSS exemptes de licence d Industrie Canada Son fonctionnement d pend des deux conditions suivantes 1 cet appareil ne doit pas provoquer d interf rences nuisibles et 2 doit accepter toutes interf rences re ues y AVERTISSEMENT relatif l exposition aux radiofr quences La puissance
129. region 3 Computer with modem To set up the printer with a computer dial up modem 1 Remove the white plug from the port labeled 2_EXT on the back of the printer 2 Find the phone cord that connects from the back of your computer your computer dial up modem to a telephone wall jack Disconnect the cord from the telephone wall jack and plug it into the port labeled 2_EXT on the back of the printer 3 Using the phone cord supplied in the box with the printer connect one end to your telephone wall jack then connect the other end to the port labeled 1_LINE on the back of the printer El NOTE You might need to connect the supplied phone cord to the adapter provided for your country region If you do not use the supplied cord to connect from the telephone wall jack to the printer you might not be able to fax successfully This special phone cord is different from the phone cords you might already have in your home or office 4 If your modem software is set to receive faxes to your computer automatically turn off that setting E NOTE If you do not turn off the automatic fax reception setting in your modem software the printer cannot receive faxes 5 Turn on the Auto Answer setting 6 Optional Change the Rings to Answer setting to the lowest setting two rings 7 Runa fax test ENWW Set up faxing parallel phone systems 149 When the phone rings the printer automatically answers after the number of rings
130. s 156 166 Index computer modem and voice line parallel phone systems 151 computer modem and voice mail parallel phone systems 159 distinctive ringing parallel phone systems 145 DSL parallel phone systems 143 ISDN line parallel phone systems 144 PBX system parallel phone systems 144 separate fax line parallel phone systems 142 shared phone line parallel phone systems 146 test fax 163 voice mail parallel phone systems 147 voice mail and computer modem parallel phone systems 159 support process 111 system requirements 121 T technical information copy specifications 122 environmental specifications 121 fax specifications 123 print specifications 122 scan specifications 122 system requirements 121 tests fax setup 163 v voice mail set up with fax parallel phone systems 147 set up with fax and computer modem parallel phone systems 159 VolP 60 w warranty 112 ENWW
131. s activated Select OK to confirm If the printer loses power when fax forwarding is set up it saves the fax forwarding setting and phone number When the power is restored to the printer the fax forwarding setting is still On 50 Chapter6 Fax ENWW E NOTE You can cancel fax forwarding by selecting Off from the Fax Forward menu Set the paper size for received faxes You can select the paper size for received faxes The paper size you select should match what is loaded in your main tray Faxes can be printed on Letter A4 or Legal paper only EY NOTE If an incorrect paper size is loaded in the main tray when you receive a fax the fax does not print and an error message appears on the display Load Letter A4 or Legal paper and then press OK to print the fax To set the paper size for received faxes from the printer control panel 1 From the Home screen on the printer display press the Up and Down buttons to select Fax and then press OK 2 Select Settings 3 Select Fax Paper Size and then select an option Block unwanted fax numbers If you subscribe to a caller ID service through your phone provider you can block specific fax numbers so the printer does not print faxes received from those numbers When an incoming fax call is received the printer compares the number to the list of junk fax numbers to determine if the call should be blocked If the number matches a number in the blocked fax numbers list the fax i
132. s not printed The maximum number of fax numbers you can block varies by model E NOTE This feature is not supported in all countries regions If it is not supported in your country region Junk Fax Blocker does not appear in the Fax Options or Fax Settings menu ES NOTE If no phone numbers are added in the Caller ID list it is assumed that you are not subscribed to a Caller ID service e Add numbers to the junk fax list e Remove numbers from the junk fax list Add numbers to the junk fax list You can block specific numbers by adding them to the junk fax list To add a number to the junk fax list 1 From the Home screen on the printer display press the Up and Down buttons to select Fax and then press OK 2 Select Settings and then select Junk Fax 3 message appears Stating that Caller ID is required to block junk faxes Select OK to continue 4 Select Add a Number 5 To select a fax number to block from the caller ID list select From Call History Or ENWW Receiveafax 51 52 6 To manually enter a fax number to block select Enter New Number After entering a fax number to block select Done EY NOTE Make sure you enter the fax number as it appears on the control panel display and not the fax number that appears on the fax header of the received fax as these numbers can be different Remove numbers from the junk fax list If you no longer want to block a fax number you can remove a
133. s such as the answer mode and fax header information You can access these tools through the HP software you installed with the printer After you run these tools follow the procedures in this section to complete your fax setup This section contains the following topics e Set up faxing parallel phone systems e Serial type fax setup o Test fax setup ENWW 139 Set up faxing parallel phone systems Before you begin setting up the printer for faxing determine which kind of phone system your country region uses The instructions for fax setup differ depending on whether you have a serial or parallel type phone system Table B 1 Countries regions with a parallel type phone system Argentina Australia Brazil Canada Chile China Colombia Greece India Indonesia Ireland Japan Korea Latin America Malaysia Mexico Philippines Poland Portugal Russia Saudi Arabia Singapore Spain Taiwan Thailand USA Venezuela Vietnam e Ifyou do not see your country region listed you probably have a serial type phone system In a serial type phone system the connector type on your shared telephone equipment modems phones and answering machines does not allow a physical connection to the 2 EXT port on the printer Instead all equipment must be connected at the telephone wall jack E NOTE In some countries regions that use serial type phone systems the phone cord that came with the printer might have
134. s the call To set up the printer to answer calls automatically turn on the Auto Answer setting e If you set up the printer to answer faxes manually you must be available to respond in person to incoming fax calls or the printer cannot receive faxes To set up the printer to answer calls manually turn off the Auto Answersetting 7 Runa fax test If you pick up the phone before the printer answers the call and hear fax tones from a sending fax machine you need to answer the fax call manually If you use your phone line for voice fax and your computer dial up modem follow these directions to set up your fax If you encounter problems setting up the printer with optional equipment contact your local service provider or vendor for further assistance Shared voice fax with computer DSL ADSL modem Use these instructions if your computer has a DSL ADSL modem Figure B 10 Back view of the printer 1 Telephone wall jack 2 Parallel splitter 3 DSL ADSL filter 4 Telephone 5 Computer DSL ADSL modem 6 Computer 7 Use the phone cord provided to connect to the 1 LINE port on the back of the printer You might need to connect the supplied phone cord to the adapter provided for your country region ENWW Set up faxing parallel phone systems 153 E NOTE Youneed to purchase a parallel splitter A parallel splitter has one RJ 11 port on the front and two RJ 11 ports on the back Do not use a 2 line phone splitter a
135. sal in the Netherlands Dit HP Product bevat een lithium manganese dioxide ND Batterij niet l gt weggooien maar DE batterij Deze bevindt zich op de hoofdpriniplaat ___inleveren als KCA 1 2 Wanneer deze batterij leeg is moet deze volgens de geldende regels worden afgevoerd Battery disposal in the Taiwan CA Ama UU Please recycle waste batteries California Perchlorate Material Notice California Perchlorate Material Notice Perchlorate material special handling may apply See http www dtsc ca gov hazardouswaste perchlorate This product s real time clock battery or coin cell battery may contain perchlorate and may require special handling when recycled or disposed of in California 128 AppendixA Technical information ENWW Regulatory notices The HP Officejet 4630 series meets product requirements from regulatory agencies in your country region This section contains the following topics e Regulatory model identification number e FCCstatement e Notice to users in Korea e VCCI Class B compliance statement for users in Japan e Notice to users in Japan about the power cord e Noise emission statement for Germany e European Union Regulatory Notice e Visual display workplaces statement for Germany e Declaration of conformity o Regulatory wireless statements e Notice to users of the U S telephone network FCC requirements e Notice to users of the Ca
136. screen that is displayed when you first turn on the printer 3 Up button Use this button to navigate menus and select number of copies 4 Wireless status light Blue light indicates wireless connection 5 Wireless button Press the button to view wireless status and menu options Press and hold down the button until light blinks to start Wi Fi Protected Setup WPS push button mode 6 Keypad Use the keypad to enter numbers and text 7 Back Returns to the previous screen 8 Selection button The function of this button changes depending on what is displayed on the printer display 9 OK Confirms the current selection 10 Down button Use this button to navigate menus and select number of copies 11 Help On the Home screen shows all Help topics On another screen shows information or animation on the display to assist in the current operation 12 ePrint button Press the button to display the Web Services Settings menu where you can view the printer s email address and make ePrint settings Figure 2 2 On button light Light behavior Solution Off The printer is powered off Dimmed Indicates the printer is in Sleep mode The printer automatically enters Sleep mode after 5 minutes of inactivity 6 Chapter 2 Get to know the HP Officejet 4630 series ENWW ENWW Light behavior Solution Fast blinking Error has occurred Refer to the messages on the printer display Pulsing Indicates that the printer is initializing or
137. sent follow these instructions to enable fax confirmation before sending any faxes The default fax confirmation setting is Error Only To enable fax confirmation ENWW 1 From the Home screen on the printer display press the Up and Down buttons to select Fax and then press OK 2 Select Settings select Advanced Settings and then select Fax Confirmation 3 Select one of the following options and then press OK Off Does not print a fax confirmation report when you send and receive faxes successfully After Send Fax Prints a fax confirmation report for every fax you send After Receive Fax Prints a fax confirmation report for every fax you receive Usereports 61 On Always Prints a fax confirmation report for every fax you send and receive Error Only Prints a fax confirmation report for every fax error This is the default setting Print and view the fax log You can print a log of faxes that have been received and sent by the printer To print the fax log from the printer control panel 1 From the Home screen on the printer display press the Up and Down buttons to select Fax and then press OK 2 Select Settings select Advanced Settings and then select Fax Reports 3 Select Fax Log and then press OK Print the details of the last fax transaction The Last Fax Transaction report prints the details of the last fax transaction to occur Details include the fax number number of pages and
138. t a stack of photo paper into the paper tray with the short edge forward and the print side down e Slide the stack of photo paper forward until it stops e Adjust the paper width guides so they fit against both sides of the stack of photo paper e Slide the paper tray in To load envelopes 1 Lower the paper tray and then pull out the paper tray and tray extender 30 Chapter 4 Paper basics ENWW 2 Slide the paper width guides outward 3 Load the envelopes e Insert one or more envelopes in the center of the paper tray The side to be printed on should face down The flap should be on the left side and facing up e Slide the stack of envelopes forward until it stops e Adjust the paper width guides so they fit against both sides of the stack of envelopes e Slide the paper tray in ENWW Load media 31 Load original You can load your original print side up in the automatic document feeder or print side down on the right front corner of the scanner glass To load original in the automatic document feeder 1 Slide paper width guides outwards 2 Load original print side up head first in the ADF 3 Slide paper width guides inward until they stop at the edge of paper gt To load original on the scanner glass 1 Lift the scanner lid 32 Chapter 4 Paper basics ENWW 2 Load original print side down on the right corner of the scanner glass 3 Close the scanner li
139. t from the telephone wall jack to the printer If you do not you might not be able to fax successfully This special phone cord is different from the phone cords you might already have in your home or office If the supplied phone cord is too short you can purchase a coupler from your local electronics store and extend it You might need to connect the supplied phone cord to the adapter provided for your country region If you encounter problems setting up the printer with optional equipment contact your local service provider or vendor for further assistance Case D Fax with a distinctive ring service on the same line If you subscribe to a distinctive ring service through your telephone company that allows you to have multiple phone numbers on one phone line each with a different ring pattern set up the printer as described in this section Figure B 3 Back view of the printer Telephone wall jack 2 Use the phone cord supplied in the box with the printer to connect to the 1_LINE port You might need to connect the supplied phone cord to the adapter provided for your country region To set up the printer with a distinctive ring service 1 Using the phone cord supplied in the box with the printer connect one end to your telephone wall jack then connect the other end to the port labeled 1_LINE on the back of the printer ENWW Set up faxing parallel phone systems 145 EY NOTE You might need to connect the supplied
140. ter display press the Up and Down buttons to select Fax and then press OK 2 Select Settings and then select Advanced Settings 3 Select Ring Settings and then select Fax Sound Volume 4 Select Soft Loud or Off and then press OK Chapter 6 Fax ENWW Fax and digital phone services Many telephone companies provide their customers with digital phone services such as the following e DSL A Digital subscriber line DSL service through your telephone company DSL might be called ADSL in your country region e PBX A private branch exchange PBX phone system e ISDN An integrated services digital network ISDN system e VolP A low cost phone service that allows you to send and receive faxes with your printer by using the Internet This method is called Fax on Voice over Internet Protocol VoIP For more information see Fax on Voice over Internet Protocol on page 60 HP printers are designed specifically for use with traditional analog phone services If you are in a digital phone environment such as DSL ADSL PBX or ISDN you might need to use digital to analog filters or converters when setting up the printer for faxing EY NOTE HP does not guarantee that the printer will be compatible with all digital service lines or providers in all digital environments or with all digital to analog converters It is always recommended that you discuss with the telephone company directly for the correct setup options based
141. ter network drives To connect the HP Officejet 4630 series to a wireless network using Wi Fi Protected Setup WPS you will need the following e A wireless 802 11b g n network that includes a WPS enabled wireless router or access point EY NOTE The HP Officejet 4630 series only supports connections using 2 4GHz e Routers that support WPS often have a WPS button e Ifyou use WPS PIN method to set up the wireless connection the computer must be connected to the wireless network that you intend to install the HP Officejet 4630 series on Push Button PBC method 1 Press and hold the Wireless button on the printer for at least 3 seconds until the wireless light starts blinking When the light blinks you have two minutes to press the WPS button on the router 2 Press the Wi Fi Protected Setup WPS button on your router 19 Ef NOTE The printer begins a timer for approximately two minutes while a wireless connection is established PIN method 1 Press the Wireless button on the printer control panel to display the Wireless menu If the printer is printing in an error state or performing a critical task wait until the task has been completed or the error cleared before pressing the Wireless button 2 Select Settings from the printer display 3 Select Wi Fi Protected Setup from the printer display 4 If prompted select PIN and then follow the on screen instructions A NOTE The printer begins a timer
142. ters and mobile devices can use the same HP wireless direct connection HP wireless direct can be used while the printer is also connected to a computer using USB cable or toa network using a wireless connection HP wireless direct cannot be used to connect a computer mobile device or printer to the Internet Click here to go online for more information EY NOTE Atthis time these websites might not be available in all languages This section contains the following topics Print from a wireless capable mobile device Print from a wireless capable computer Print from a wireless capable mobile device ENWW Make sure you have installed a compatible printing app on your mobile device For more information visit www hp com global us en eprint mobile_printing_apps html 1 Make sure you have turned on HP wireless direct on the printer For more information see Connect wirelessly to the printer without a router on page 87 Turn on the Wi Fi connection on your mobile device For more information see the documentation provided with the mobile device A NOTE If your mobile device does not support Wi Fi you are not able to use HP wireless direct From the mobile device connect to a new network Use the process you normally use to connect to a new wireless network or hotspot Choose the HP wireless direct name from the list of wireless networks shown such as HP Print Officejet 4630 series where are the
143. the fax status To print the Last Fax Transaction report 1 From the Home screen on the printer display press the Up and Down buttons to select Fax and then press OK 2 Select Settings select Advanced Settings and then select Fax Reports 3 Select Last Transaction Report and then press OK Print a Caller ID Report Use the following procedure to print a list of Caller ID fax numbers To print a Caller ID History Report 1 From the Home screen on the printer display press the Up and Down buttons to select Fax and then press OK 2 Select Settings select Advanced Settings and then select Fax Reports 3 Select Caller ID Report and then press OK View the Call History Use the following procedure to print a list of all the calls placed from the printer 62 Chapter6 Fax ENWW To view the Call History 1 From the Home screen on the printer display press the Up and Down buttons to select Fax and then press OK 2 Select Settings and then select Junk Fax 3 Select Add a Number select From Call History and then press OK ENWW Usereports 63 Tips for fax success e Load your original print side down on the right front corner of the glass or print side up in the ADF For more information about loading the original see Load original on page 32 e Clean the scanner glass and make sure that there are no foreign materials adhering to it e TurnonError Correction Mode ECM to send color faxes For more i
144. to a computer El NOTE Web services will not be available with a USB direct connection To connect the printer with the USB cable 1 Insert the printer software CD in the computer CD ROM drive A NOTE Do not connect the USB cable to the printer until you are prompted to do so 2 Follow the on screen instructions When you are prompted connect the printer to the computer by selecting USB on the Connection Options screen 3 Follow the on screen instructions If the printer software has been installed the printer will operate as a plug and play printer If the software has not been installed insert the CD that came with the printer and follow the on screen instructions ENWW USB connection non network connection 85 86 Change from a USB connection to a wireless network If you first setup your printer and installed the software with a USB cable directly connecting the printer to your computer you can easily change to a wireless network connection You will need a wireless 802 11b g n network that includes a wireless router or access point El NOTE The HP Officejet 4630 series only supports connections using 2 4GHz Before changing from a USB connection to a wireless network make sure that e The printer is connected to your computer with the USB cable until you are prompted to disconnect the cable e The computer is connected to the wireless network that you intend to install the printer on To change from
145. tones from the receiving fax machine Sendafax 45 To send a fax manually from an extension phone 1 Load your original print side down on the right front corner of the glass or print side up in the ADF For more information about loading the original see Load original on page 32 2 From the Home screen on the printer display press the Up and Down buttons to select Fax and then press OK 3 Dial the number by using the keypad on the phone that is connected to the printer E NOTE Donot use the keypad on the control panel of the printer when manually sending a fax You must use the keypad on your phone to dial the recipient s number 4 Ifthe recipient answers the telephone you can engage in a conversation before sending your fax E NOTE If a fax machine answers the call you will hear fax tones from the receiving fax machine Proceed to the next step to transmit the fax 5 When you are ready to send the fax press OK select Send New Fax and then select Black or Color If you were speaking with the recipient before sending the fax inform the recipient that they should press Receive Fax Manually on their fax machine after they hear fax tones The telephone line is silent while the fax is transmitting At this point you can hang up the telephone If you want to continue speaking with the recipient remain on the line until the fax transmission is complete Send a fax using monitor dialing Monitor dialing allo
146. tration A parallel splitter has one RJ 11 port on the front and two RJ 11 ports on the back Do not use a two line phone splitter a serial splitter or a parallel splitter which has two RJ 11 ports on the front and a plug on the back Figure B 13 Example of a parallel splitter Figure B 14 Back view of the printer 156 AppendixB Additional fax setup ENWW Telephone wall jack 2 IN phone port on your computer 3 OUT phone port on your computer 4 Use the phone cord supplied in the box with the printer to connect to the 1_LINE port You might need to connect the supplied phone cord to the adapter provided for your country region 5 Computer with modem 6 Answering machine 7 Telephone optional To set up the printer on the same phone line as a computer with two phone ports ENWW 1 2 Remove the white plug from the port labeled 2_EXT on the back of the printer Find the phone cord that connects from the back of your computer your computer dial up modem to a telephone wall jack Disconnect the cord from the telephone wall jack and plug it into the port labeled 2_EXT on the back of the printer Unplug your answering machine from the telephone wall jack and connect it to the port labeled OUT on the back of the computer the computer dial up modem Using the phone cord supplied in the box with the printer connect one end to your telephone wall jack then connect the other end to the port labe
147. unique characters to identify your printer If HP wireless direct is turned on with security enter the password when prompted Print your document Print with HP wireless direct 17 Print from a wireless capable computer 18 1 Make sure you have turned on HP wireless direct on the printer For more information see Connect wirelessly to the printer without a router on page 87 for more information Turn on the computer s Wi Fi connection For more information see the documentation provided with the computer EY NOTE If your computer does not support Wi Fi you are not able to use HP wireless direct From the computer connect to a new network Use the process you normally use to connect to a new wireless network or hotspot Choose the HP wireless direct name from the list of wireless networks shown such as HP Print Officejet 4630 series where are the unique characters to identify your printer If HP wireless direct is turned on with security enter the password when prompted Proceed to step 5 if the printer has been installed and connected to the computer over a wireless network If the printer has been installed and connected to your computer with a USB cable follow the steps below to install the printer software using the HP wireless direct connection a Depending on your operating system do one of the following e Windows 8 On the Start screen right click an empty area on the screen click All Apps on
148. up parallel phonesystems 144 separate line setup parallel phonesystems 142 shared phone line setup parallel phonesystems 146 testsetup 163 voice mail set up parallel phone systems 147 l interface card 82 83 Internet Protocol fax using 60 ISDN line set up with fax parallel phone systems 144 M modem shared with fax parallel phone systems 148 shared with fax and answering machine parallel phone systems 156 shared with fax and voice line parallel phone systems 151 shared with fax and voice mail parallel phone systems 159 Index 165 N network interface card 82 83 P paper recommendedtypes 26 parallel phone systems answering machine setup 154 distinctive ringing setup 145 DSLsetup 143 ISDNsetup 144 modem and answering machine setup 156 modem and voice mail setup 159 modemsetup 148 modem shared with voice line setup 151 PBX setup 144 separate linesetup 142 sharedline setup 146 PBX system set up with fax parallel phonesystems 144 phone support 111 phone support period period for support 112 print specifications 122 R recycle ink cartridges 126 regulatory notices 129 regulatory model identification number 129 wireless statements 133 S scan scan specifications 122 setup answering machine parallel phone systems 154 answering machine and modem parallel phone systems 156 computer modem parallel phone systems 148 computer modem and answering machine parallel phone system
149. upport in Europe the Middle East and Africa go to www hp com support Standard phone company charges apply Placing a call Call HP support while you are in front of the computer and the printer Be prepared to provide the following information e Product name Located on the printer such as HP Officejet 4630 e Product number located inside the cartridge access door e Serial number located on the back or bottom of the printer e Messages that appear when the situation occurs e Answers to these questions o Has this situation happened before o Can you recreate it o Did you add any new hardware or software to your computer at about the time that this situation began o Did anything else occur prior to this situation such as a thunderstorm the printer was moved etc Support phone numbers For the most current HP list of telephone support numbers and call costs information see www hp com support After the phone support period After the phone support period help is available from HP at an additional cost Help may also be available at the HP online support website www hp com support Contact your HP dealer or call the support phone number for your country region to learn more about support options Additional warranty options Extended service plans are available for the HP Officejet 4630 series at additional costs Go to www hp com support select your country region and language then explore the servic
150. urn off the Auto Answer setting so that the printer does not automatically answer incoming calls If you are currently on the phone with the sender instruct the sender to press Send New Fax on their fax machine When you hear fax tones from a sending fax machine do the following a From the Home screen on the printer display press the Up and Down buttons to select Fax press OK and then select Receive Fax Manually b After the printer begins to receive the fax you can hang up the phone or remain on the line The phone line is silent during fax transmission Receive afax 49 Reprint received faxes from memory The received faxes which are not printed out are stored in memory A NOTE After the memory becomes full the printer cannot receive the new fax until you print or delete the faxes from memory You might also want to delete the faxes in memory for security or privacy purposes Depending on the sizes of the faxes in memory you can reprint up to eight of the most recently printed faxes if they are still in memory For example you might need to reprint your faxes if you lost the copy of your last printout To reprint faxes in memory from the printer control panel T 2 Make sure you have paper loaded in the main tray For more information see Load media on page 28 From the Home screen on the printer display press the Up and Down buttons to select Fax and then press OK Select Settings and then select
151. without border Not all media types support this feature You will see an alert icon beside the option if the selected media type in the Media drop down list does not support it o Preserve Layout This feature only works with the duplex printing If the image is larger than the printable area select this feature to scale the page content to be within the smaller margins so that extra pages are not created o HP Real Life Technologies This feature smooths and sharpens images and graphics for improved print quality o Booklet Allows you to print multiple page document as a booklet It places two pages on each side of a sheet that can then be folded into a booklet in half size of the paper Select a binding method from the drop down list and then click OK e Booklet LeftBinding The binding side after folded into a booklet appears at the left side Select the option if your reading habit is from left to right e Booklet RightBinding The binding side after folded into a booklet appears at the right side Select the option if your reading habit is from right to left ES NOTE The preview on the Layout tab cannot reflect what you select from the Booklet drop down list o Pages per Sheet Layout Helps you specify the order of the pages if you print document in more than two pages per sheet A NOTE The preview on the Layout tab cannot reflect what you select from the Pages per Sheet Layout drop down list e You can use printin
152. ws you to dial a number from the printer control panel as you would dial a regular telephone When you send a fax using monitor dialing you can hear the dial tones telephone prompts or other sounds through the speakers on the printer This enables you to respond to prompts while dialing as well as control the pace of your dialing X TIP If you are using a calling card and do not enter your PIN fast enough the printer might start sending fax tones too soon and cause your PIN not to be recognized by the calling card service If this is the case you can create a speed dial entry to store the PIN for your calling card For more information see Set up speed dial entries on page 53 A NOTE Make sure the volume is turned on to hear a dial tone To send a fax using monitor dialing from the printer control panel 1 Load your original print side down on the right front corner of the glass or print side up in the ADF For more information about loading the original see Load original on page 32 2 From the Home screen on the printer display press the Up and Down buttons to select Fax and then press OK 3 Select Black Fax or Color Fax e ifthe printer detects an original loaded in the ADF you hear a dial tone e Ifthe original is loaded on the scanner glass select Fax from Glass 46 Chapter6 Fax ENWW 4 When you hear the dial tone enter the number by using the keypad on the printer control panel 5 Follow any prompts that might
153. x manually from a phone e Send a fax using monitor dialing e Schedule a fax to send later e Send a fax in Error Correction Mode Send a standard fax You can easily send a single or multiple page black and white or color fax by using the printer control panel A NOTE If you need printed confirmation that your faxes were successfully sent fax confirmation must be enabled X TIP You can also send a fax manually from a phone or by using monitor dialing These features allow you to control the pace of your dialing They are also useful when you want to use a calling card to charge the call and you have to respond to tone prompts while dialing To send a standard fax from the printer control panel 1 Load your original print side down on the right front corner of the glass or print side up in the ADF For more information about loading the original see Load original on page 32 2 From the Home screen on the printer display press the Up and Down buttons to select Fax and then press OK 3 Select Black Fax or Color Fax If an original is loaded in the ADF the document is sent to the number you entered If no original is detected in the ADF a message appears that promts you to make a selection X TIP Ifthe recipient reports issues with the quality of the fax you sent you can try changing the resolution or contrast of your fax 4 Enter the fax number by using the keypad and then press OK TIP
154. y and easily Click here to go online for more information 70 Chapter 7 Use Web Services ENWW 8 Work with cartridges ENWW Check the estimated ink levels Order ink supplies Choose right ink cartridges Replace the cartridges Use single cartridge mode Cartridge warranty information Tips for working with cartridges 71 Check the estimated ink levels You can easily check the ink supply level to determine how soon you might need to replace a cartridge The ink supply level shows an estimate of the amount of ink remaining in the cartridges To check the ink levels from the printer control panel e Fromthe Home screen on the printer display select Ink Levels and then press OK Then the printer displays the current ink levels Ef NOTE If you do not see the Home screen press the Home button To check the ink levels from the printer software 1 Depending on your operating system do one of the following to open the printer software e Windows 8 On the Start screen right click an empty area on the screen click All Apps on the app bar and then click the icon with the printer s name e Windows 7 Windows Vista and Windows XP From the computer desktop click Start select All Programs click HP click HP Officejet 4630 series and then click HP Officejet 4630 series 2 Inthe printer software click Estimated Ink Levels To check the ink levels from HP Utility 1 Open HP Utility
155. you set in the Rings to Answer setting The printer begins emitting fax reception tones to the sending fax machine and receives the fax If you encounter problems setting up the printer with optional equipment contact your local service provider or vendor for further assistance Set up the printer with a computer DSL ADSL modem If you have a DSL line and use that phone line to send faxes follow these instructions to set up your fax 1 Telephone wall jack 2 Parallel splitter 3 DSL ADSL filter Connect one end of the phone jack that was supplied with the printer to connect to the 1_LINE port on the back of the printer Connect the other end of the cord to the DSL ADSL filter You might need to connect the supplied phone cord to the adapter provided for your country region 4 Computer DSL ADSL modem 5 Computer LEE Ef NOTE Youneedto purchase a parallel splitter A parallel splitter has one RJ 11 port on the front and two RJ 11 ports on the back Do not use a 2 line phone splitter a serial splitter or a parallel splitter which has two RJ 11 ports on the front and a plug on the back Figure B 7 Example of a parallel splitter e 150 AppendixB Additional fax setup ENWW To set up the printer with a computer DSL ADSL modem 1 Obtain a DSL filter from your DSL provider 2 Using the phone cord provided in the box with the printer connect one end to the DSL filter and then connect the other end to the

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