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1. Is Not Listed The USB Server software cannot find the USB Server hardware Change the USB Server software s Local UDP Port use the Config menu and select Local UDP Port to match the UDP port that 1s being used by the USB Server hardware If you do not know the UDP port that your server software is using try setting the Local UDP Port to 3842 If this still does not work try Resetting Your USB Server Hardware as described later in this section If you still cannot see your server proceed to the Troubleshooting Network Issues sub section e Is Listed This is normal and indicates the USB Server hardware is working Skip ahead to the Troubleshooting USB Devices sub section Troubleshooting Network Issues At this point your USB Server software is communicating with a specific network Unfortunately the network link between your computer and your USB Server is broken The following are suggestions on how to solve these network related issues Firewalls A Firewall is a piece of software or hardware that helps keep your network safe by preventing hackers from getting inside your network and also by preventing you from sending private data to outside networks ie the Internet This User Manual applies to the Keyspan USB Server Software Version 1 0 Rev 2004apr06 Page 24 K Keyspan USB Server User Manual Firewalls are either hardware a physical item on your network ie your DSL router or software resides on your computer ie Wi
2. oy Use Server Ss gt USB Printer USB Scanner Connect the USB Server to an Ethernet port on the Ethernet Hub Connect USB devices to the USB ports on the USB Server Note Set your USB Server s network settings to Zeroconfig for faster USB Server boot times LAN With DSL Router Gateway 2 or more PCs on an Ethernet network with an Internet gateway combination router and ethernet hub for connection to the Internet Internet Gateway cor Router and Hub USB Printer USB Scanner Connect the USB Server to an Ethernet port on the Internet Gateway Connect USB devices to the USB norts on the TISB Server LAN With Connection To Internet 2 or more PCs on an Ethernet network with a connection to the Internet or a wide area network DSL modem Cable modem or router Ethernet Hub SS gt USB Printer USB Scanner Connect the USB Server to an Ethernet port on the Ethernet Hub Connect USB devices to the USB ports on the USB Server Wireless Network Airport 802 11 With Wired and Wireless Computers 2 or more PCs on an Ethernet network with a connection to the Internet and a wireless 802 11 base station A lt eo DSL modem Cable modem or router Ethernet Hub Wi Fi Base Station _ YY Laptop PC LN USB Printer USB Scanner Connect the USB Server to an Ethernet port on the ethernet hub or to an ethernet port on the Wi Fi 802 11 base station This User Manual appli
3. However this is not always the case In our compatibility testing we observed instances in which USB devices operated more quickly on the USB Server than they do when connected to a USB port We also observed instances in which devices connected to a USB Server operated more slowly than they do when connected to a USB port There is no rule of thumb that we can offer for comparing the performance of a USB device connected to a USB Server vs the same device connected to a built in USB port Optimizing USB device performance is a primary objective for USB Server software updates that Keyspan will release in 2004 This User Manual applies to the Keyspan USB Server Software Version 1 0 Rev 2004apr06 Page 11 l Keyspan USB Server User Manual 4 Changing USB Server s Settings Overview The Keyspan USB Server comes pre configured for use with most networks However you may want to change some of the Keyspan USB Server s settings to meet specific needs posed by your network and or USB device sharing needs This section describes how to change the UBS Server s settings and what the settings affect Editing A Specific USB Server To change the USB Server s settings launch the Keyspan USB Server application MACINTOSH The Keyspan USB Server application is located in your Applications folder WINDOWS The Keyspan USB Server application is located in your START menu gt PROGRAMS gt KEYSPAN USB SERVER Once the Keyspan USB Server applicat
4. 1 Ownership Copy Restrictions You are being granted a limited license to use the Software you are not purchasing a copy of the Software The copyright to the hardware and Software comprising this product is owned patent pending and copyright by Keyspan Keyspan retains title to the Software including copies regardless of form or media and to all copyrights therein Except as otherwise expressly provided for in this Agreement You may make one or more copies of the Software solely for archival or backup purposes The Software and accompanying written materials are copyrighted Except as expressly provided in this Agreement any act of reproduction distribution or development of derivative works of any portion of the Software is strictly prohibited by such laws and treaty provisions Nothing in this Agreement constitutes a waiver of Keyspan s rights under any copyright law 2 Grant of License Keyspan grants to you the right to use this copy of the software Software on a one or more computers provided that the Software is only used with the Keyspan US 4A hardware 3 Transfer Restrictions You may transfer the Software to another person only in connection with the transfer of the Keyspan US 4A hardware and only if a you delegate your duties under this Agreement to the transferee and only if b the transferee other party accepts the terms and conditions of this Agreement Upon such transfer you must transfer all accompanying written ma
5. Firmware Update Refresh Toi F EE R e HLO Server Name Dennis 1 0038 Keyspan USB Server File Edit windo e098 Keyspan Ne USB Devic local UDP Port Firmware Update a Refresh zz ee eel Server Config orres Password Config Local UDP Port This selection changes what UDP port the Keyspan USB Server software will use to listen or find USB Server hardware By default the USB Server software listens to port 3842 and the USB Server broadcasts on the same port 3842 This port can be changed to any number however we suggest that you use the default setting 3842 It is possible to have different UDP ports selected in both Local UDP Port software and USB Server s UDP Port hardware If this happens you will not be able to communicate with your USB Server hardware TROUBLESHOOTING If you have changed these settings and can no longer see your USB Server please proceed to the TroubleShooting UDP Ports section in this manual Tech Note Changing UDP Ports In some cases you may want to limit the number of people using a particular USB Server or to hide that server from other users You can do this by changing the your server s UDP port To do this first change your USB Server s UDP Port in the Admin tab to whatever number you want Lastly change your Local UDP Port to same number At this point only you will be able to connect to this server To allow other users to use your private serv
6. IMPORTANT NOTE Any server settings changes you make will require that you click the Apply Changes button You can also cancel your changes prior to applying your changes or you can also restore the USB Server to factory settings Please see the Applying Canceling Server Settings and Restoring Factory Settings sub sections later in this section ServerName Demn Server Name Server Config Password SRV ee Edit the Server Name field to change the name of the selected USB Server This name will appear to anyone using the Keyspan USB Server application Adding a password in the Server Config Password field will force users to enter a password before they can edit any server settings Once you have set a password users will still be able to see the USB Server in the USB Devices and Admin tabs however they will not be able to edit any server settings ronment Ee Muki User defaut Device Connect Mode The Direct Connect Mode pop up menu allows you to change how USB devices get connected to your client PCs Single User Multi User default setting Use this mode if you have more than one client computer connected to the Keyspan USB Server Prior to using your USB device ie printer scanner etc you will have to click the USB Devices tab s CONNECT button USB devices will shared on a one user at a time basis Use this mode if you have more than one client PC and if all attached USB devices will be used as subscription devices
7. NETWORK 3 is on the link speed is 10 Mbits ON OFF If light is on the server s Ethernet port is in full duplex mode If light is off and NETWORK 3 is on the Ethernet port is in half duplex mode Blinking Packet collision has occurred This is normal and self recovering occurrence with Ethernet ON or Blinking Server has detected an Ethernet connection This light blinks during data transmission If light is off no Ethernet connection was detected ON does not blink Server is working If a USB device is connected to the USB port this light indicates that the USB Server supports your USB device Blinking only appears when a USB device is connected Server hardware does not support your USB device or is having problems communicating with the device Please check the the USB Server s USB Device Compatibility section found in the Appendices or contact Keyspan for further support Tech Note about Compatibility While most USB devices will work with the USB Server certain incompatible USB devices can be supported via future software updates from Keyspan Please check the USB Device Compatibility or contact Keyspan for more information about tested devices This User Manual applies to the Keyspan USB Server Software Version 1 0 Rev 2004apr06 Page 38 K Keyspan USB Server User Manual Windows XP Firewall Configuration Overview The following instructions detail how to configure Window XP s built in firewall for us
8. Single User Use this mode if there is only one client computer or if only one client computer will be powered on at a time and connected to the Keyspan USB Server In this mode it is not necessary to manually connect and disconnect USB devices All devices on the USB Server will be automatically connected to the client computer WARNING Using this mode with multiple computers will cause unexpected results as all of the computers will attempt to get exclusive access to your USB Server MACINTOSH NOTE This menu is called MODE in the Mac version This User Manual applies to the Keyspan USB Server Software Version 1 0 Rev 2004apr06 Page 14 K Keyspan USB Server User Manual Network Settings Network Settings Configure Configwe Using Defaut The Configure pop up allows you to change how the USB Using Default Using DHCP Server obtains it s network settings ie IP address Subnet Mask sing erocontig Manuall etc Using Default default setting In this mode the USB Server will try to get an IP address via DHCP first If it fails to obtain an IP address within 10 seconds it will assign itself an IP address via Zeroconfig This is the recommended setting for most users Using DHCP In this mode the USB Server will automatically obtain an address via DHCP server Use this setting if you only want to use an IP address obtain via a DHCP server ie a DSL router etc Using Zeroconfig In this mode the USB Server wi
9. your USB Server will show up as Unnamed You can change your USB Server s name in Admin tab You will also notice a serial number listed next to your USB Server name This serial number corresponds to the last five digits of your USB Server s MAC address printed on the bottom of your USB Server hardware Tech Note About Firmware Updates When you first launch the Keyspan USB Server software you may get a message stating that new there is new firmware This User Manual applies to the Keyspan USB Server Software Version 1 0 Rev 2004apr06 Page 5 im Keyspan USB Server User Manual available for your USB Server hardware We recommend that you update your firmware now Todo this please follow the instructions on screen instructions to update your firmware Once the update is complete proceed to Step 3 Tech Note If you have multiple unconfigured USB Servers on your local network you can determine which server you are configuring by looking at the serial number presented by the Keyspan USB Server application This number correlates to the MAC address that is printed on the bottom of your USB Server hardware TROUBLESHOOTING If you do not see any USB Servers in this window please proceed to the Troubleshooting Network Issues section in this guide Step 5 software Installation Complete Keyspan USB Server software is now complete You may now proceed to the Using Your USB Devices On The network section in this guide Uninstal
10. Keyspan UP 6C Epson Stylus Color 880 Y Y Y HP Deskjet 882c Y Y Y HP Deskjet 895cxi Y Y Y HP Deskjet 970c Y A A HP PhotoSmart 7350 Y Y Y Lexmark Z605 Y Y Y Lexmark Z705 Y Y Y This User Manual applies to the Keyspan USB Server Software Version 1 0 Rev 2004apr06 Page 33 K Keyspan USB Server User Manual continued SINGLE FUNCTION PRINTERS MAC Win2000 WinXP Epson Stylus C64 Y Y Y Epson Stylus Photo R200 Y Y Y Canon i350 Y Y Y Canon i860 Y Y Y HP DeskJet 3520 Y Y Y Canon Photo Printer i475D N N N Note Embedded USB hubs are not currently supported Canon i900D N N N Note Embedded USB hubs are not currently supported SCANNERS MAC Win2000 WinXP Canon ScanLide 30 Y Y Y HP ScanJet 4600 n a Y Y HP ScanJet 5550c n a Y Y Visioneer OneTouch 7100 n a Y Y Visioneer 9450 n a Y Y MicroTek ScanMaker 5950 n a Y Y HP Photo Scanner 1000 N N N Note Isochronous devices are not currently supported MULTIFUNCTION ALL IN ONES MAC Win2000 WinXP Brother MFC 3100c AIO yI Y Y MAC Tested with print driver only Should work fax scan software Canon MultiPass MP 390 AIO n a Y Y Epson Stylus CX 5400 MFP Y Y Y HP PSC 1200 MFP Y y y Windows Works with HP Photo amp Imaging Gallery software Not supported when using HP Director software This User Manual applies to the Keyspan USB Server Software Version 1 0 Rev 2004apr06 Page 34 K Keyspan USB Server User Manual continued MULTIFUNCTION ALL IN ONE
11. USB device ie printer scanner etc is connected to If the light 1s e Off Check the USB Server s power supply and its connection to an outlet If you have done this and the does not turn on please contact Keyspan technical support Blinking This indicates the USB Server hardware does not support your USB device or is having problems communicating with the device Currently the USB Server does not support USB Hubs USB devices with built in USB hubs ie certain keyboards or Isochronous USB devices ie webcams and USB speakers If you have a USB devices that is none of these please check the the USB Server s USB Device Compatibility information found in the Appendices or contact Keyspan for further support Tech Note While most USB devices will work with the USB Server certain incompatible USB devices can be supported via future software updates from Keyspan Please check the USB Device Compatibility appendix or contact Keyspan for more information about compatible devices e On This is normal and indicates the USB Server supports your USB device Proceed to the next light SYSTEM Status Lights 2 and 3 Look at the USB status lights 2 and 3 the two red lights under under SYSTEM Status 2 is the red light in the middle and Status 3 is the rightmost red light Please note the status of Status 2 and 3 If e System 2 is On System 3 is On The server has obtained an IP address via DHCP ie your DSL router and does not show
12. or USB device status see next image For troubleshooting purposes we will focus on the SYSTEM and USB lights This User Manual applies to the Keyspan USB Server Software Version 1 0 Rev 2004apr06 Page 21 Keyspan USB Server User Manual SYSTEM NETWORK 123 123 E USB Tech Note For a detailed description of every light and their status please read the Status Light Behavior appendix SYSTEM Status Light 1 While the USB Server is booting up you will notice different lights turn on and off The following table explains what these lights mean during the boot up process USB SERVER Is Booting Up Stage Status STAGE 1 When the USB server is first powered on the red SYSTEM 3 light is ON while the server Server Is Booting Up is booting TROUBLESHOOTING If this light never goes off or the 4 green USB lights never come on you may have is a serious hardware failure Please contact Keyspan tech support immediately STAGE 2 Firmware Loading The green USB 1 4 lights are turned ON as the firmware starts running STAGE 3 SYSTEM 2 and SYSTEM 38 both red start flashing while the server looks for an Checking Ethernet Ethernet signal aka a physical Ethernet connection SYSTEM 2 and 3 will flash Connection forever until the server finds this signal STAGE 4 SYSTEM 2 and SYSTEM 3 both red flash while the server tries to obtain an IP Checking Ethernet address Once the server obtains its IP address the server is completed booted
13. refer to the following table for detailed description of the server s status lights This User Manual applies to the Keyspan USB Server Software Version 1 0 Rev 2004apr06 Page 36 Pl f P Keyspan USB Server User Manual USB SERVER Is Booting Up Stage STAGE 1 Server Is Booting Up STAGE 2 Firmware Loading STAGE 3 Checking Ethernet Connection STAGE 4 Checking Ethernet Connection Status When the USB server is first powered on the red SYSTEM 3 light is ON while the server is booting TROUBLESHOOTING If this light never goes off or the 4 green USB lights never come on you may have a serious hardware failure Please contact Keyspan tech support immediately The green USB 1 4 lights are turned ON as the firmware starts running SYSTEM 2 and SYSTEM 3 both red start flashing while the server looks for an Ethernet signal aka a physical Ethernet connection SYSTEM 2 and 3 will flash forever until the server finds this signal SYSTEM 2 and SYSTEM 3 both red flash while the server tries to obtain an IP address Once the server obtains its IP address the server is completed booted up and running The status lights will now have a new meaning Please refer to the USB SERVER Is Running Has Finished Booting Up table Tech Note If the server is configured to use a Static IP address the second stage is completed immediately For DHCP only it waits for the DHCP server For Zeroconfig only it takes about 1 2 s
14. will be able to use your USB server across a WAN This will require that you configure both routers to allow traffic on UDP port 3842 and TCP IP port 3842 Please refer to your router s documentation for further details If you routers do not support this you may be able to use a software based solution such as a VPN type type solution Please note that most VPN software do not support broadcast UDP If you need to connect your USB server between two networks and are still having a problem please contact Keyspan technical support for further assistance Networking Wrap Up If you are still have problems with your USB Server try resetting the USB Server hardware and then repeating the troubleshooting process For instructions on how to reset your USB Server hardware please skip ahead to the Resetting The USB Server Hardware sub section Troubleshooting USB Devices Open the Keyspan USB Server application and go to the USB Devices tab You should see your USB device listed under the Other Devices heading or the My Devices heading This User Manual applies to the Keyspan USB Server Software Version 1 0 Rev 2004apr06 Page 26 m Keyspan USB Server User Manual If your USB device does not appear under either heading please contact Keyspan technical support for further assistance If your USB device appears under the Other Devices heading you ll have to select your device from the list and click the Connect button in order to use your devi
15. 12pm 1pm 5pm Pacific International Support Options If you live outside of the United States and require assistance with your Keyspan product please contact the Keyspan distributor in your country for technical support in your language For a list of Keyspan s international distributors please visit our international web page at http www keyspan com international This User Manual applies to the Keyspan USB Server Software Version 1 0 Rev 2004apr06 Page 48
16. B Server Software Version 1 0 Rev 2004apr06 Page 32 a Keyspan USB Server User Manual USB Device Compatibility Overview The first release of the Keyspan USB Server v1 0 supports USB printers USB multi function printers USB scanners and USB HID devices While other USB devices may work they are not officially supported by this release USB audio and video products or Isochronous USB devices are not compatible with this release USB hubs are not supported Tech Note about USB Hubs Certain USB devices have USB hubs embedded into them For many devices you can physically see the USB ports ie certain USB keyboards however there are other USB devices where the presence of USB hub is not immediately obvious For example some printers with memory cards slots can employ an embedded USB hub Tested USB Device List The following is a list of USB devices that have been tested with the Keyspan USB Server during development This list is intended to be used as reference guide and not as a compatibility list We are constantly testing products and adding them to this list For the latest version of this list please visit our web site at http www keyspan com Legend Compatible Not Compatible See Notes for Information Not Tested USB Device not supported on your platform gt zZz lt n a SINGLE FUNCTION PRINTERS MAC Win2000 WinXP Dymo Label Turbo 30 Y Y Y Epson Stylus Color 740 Y Y Y Epson Stylus Color 740 Y Y Y using
17. B device s programmed Vendor ID VID and Product ID PID will be shown TROUBLESHOOTING If you do not see your USB device in the Keyspan USB Server application please proceed to the Troubleshooting USB Devices section in this manual Step 2 Virtually Connecting Your USB Device In the Keyspan USB Server application the Other Devices area shows USB devices that are connected to the USB Server but require further action in order for you to use them To use your USB device you must first connect to it To do this click on your USB device under Other Devices and then click the CONNECT button as shown below An USB Server ie x USB Devices Admin ed Lexmark Z600 Series Subscription Available I Select your device 2 Click Connect v To access a device under Other Devices select it and press Connect No of USBS 5 This User Manual applies to the Keyspan USB Server Software Version 1 0 Rev 2004apr06 Page 8 m Keyspan USB Server User Manual After you connect your USB device will move under the My Devices heading At this point you can now use this USB device or any other USB device located under the My Devices heading as if it is connected to directly to your computer MULTIPLE USERS NOTE When you are connected to My Device other users will notice that the USB device has remained under Other Devices and will now have a status of In Use as well as show the name of the c
18. Edit No of USB Servers 1 Restoring the default settings will cause the USB Server hardware to restart Tech Note Restoring to default settings will also set the USB Server s UDP port to 3842 If you previously changed your UDP port remember to change the Keyspan USB Server application s Local UDP Port to 3842 You may not be able to see your USB server if you fail to change your Local UDP Port To change the Local UDP Port select Local UDP Port in the Keyspan USB Server application s Config menu IMPORTANT NOTE FOR FIREWALL USERS If you ve configured your firewall to allow access to the USB Server remember to check your firewall s setting The USB Server s IP address may have changed after restoring to default settings This User Manual applies to the Keyspan USB Server Software Version 1 0 Rev 2004apr06 Page 17 Config Menu Keyspan USB Server User Manual The Config menu in the Keyspan USB Server application is primarily used to change the Local UDP Port that the USB Server software uses and to update firmware Open the menu by selecting Config in the Keyspan USB Server application see next images j Keyspan USB Server Apply Server Config Changes Restore Server Config to Default Settings Check Server Firmware Config Help Local UDP Fort Apply Server Config Changes Restore Server Config to Default Settings Check Server Firmware 4 4 LA IT L y ije a local UDP Port
19. Edit No of USB Servers BS This User Manual applies to the Keyspan USB Server Software Version 1 0 Rev 2004apr06 Page 39 m A Keyspan USB Server User Manual IMPORTANT NOTE If the Configure pop up menu is set to Default DHCP or Zeroconfig please note that your IP address is obtaining an IP address dynamically Dynamic addresses can change at any moment making it harder for firewalls to keep track of If you have need to use a firewall we suggest that you configure your server to use a Static IP address Now that you have your IP address proceed to Step 2 Step 2 Access Your Firewall Software First locate your network connection s icon To do this go to the START menu then to SETTINGS then to Network You should see an icon for your network connection it is usually called Local Area Connection When you see your network connection icon right click it to bring up the sub menu see next image Disable Status Repair Bridge Connections Create Shortcut Rename Properties Sort by Name In the sub menu select Properties This will open the Local Area Connection Properties window Click on the Advanced tab and then click the Settings button see next image 4 Local Area Connection Properties General Authenticatic I Click the Advanced tab Internet Connection Firewall Protect my computer and network by limiting or preventing access to this computer from the Internet Learn more ab
20. FECTS WILL BE CORRECTED SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU THIS WARRANTY GIVES YOU SPECIFIC LIMITED RIGHTS YOU MANY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE 6 LIMITATION OF LIABILITY Keyspan s entire liability and your sole remedy under this License Agreement is at Keyspan s option either a the return of payment as evidenced by a copy of your purchase receipt or b the replacement of the media not meeting Keyspan s Limited Warranty INNO EVENT WILL KEYSPAN OR ITS VENDORS BE LIABLE FOR ANY DIRECT CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS INFORMATION OR USE EVEN IF KEYSPAN HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU 7 Governing Law This Agreement is governed by the laws of the State of California This User Manual applies to the Keyspan USB Server Software Version 1 0 Rev 2004apr06 Page 47 K Keyspan USB Server User Manual Support Information Contacting Support If you require assistance with any Keyspan product you may contact us by one of the following ways web email http www keyspan com support e fax 1 510 222 0323 Monday through Friday e telephone 1 510 222 8802 tech support Monday through Friday 9am
21. K Keyspan USB Server User Manual Table of Contents 1 Introduction e Compatible USB Devices e Connectivity to USB Devices e Connectivity to Network e Requirements e What s Inside The Package 2 Installation Instructions Installing the USB Server Hardware e Installing the USB Server Software e Uninstall Instructions 3 Using Your USB Devices On The Network e Overview e Using Your First USB Device e Device Connection Modes Overview e Performance Comparison USB Server vs Built In USB Ports 4 Changing USB Server s Settings e Overview e Editing A Specific USB Server e USB Server Settings Descriptions e Applying Canceling New Server Settings e Restoring Default Settings e Config Menu 5 USB Server Network Discussion e Setting Up On Different Types of Networks e LAN No Connection To Internet WAN e LAN With Connection To Internet WAN e LAN With DSL Router Gateway e Wireless Network Airport 802 11 6 Troubleshooting e Before You Begin e Status Lights e UDP Ports e Network Issues e USB Devices e Resetting The USB Server Hardware e When You Need More Help 7 Appendices e Frequently Asked Questions FAQs e USB Device Compatibility e Overview e Tested USB Devices e Status Light Behavior e Windows XP Firewall Configuration e Notices e Keyspan License and Warranty Information e Support Information This User Manual applies to the Keyspan USB Server Software Version 1 0 Rev 2004apr06 Page 1 K Keyspan USB Server
22. Name Dennis 1 0038 Server Config Password Device Muki User default gt aaa ice Multi User default hd Network Settings Configure Using Default IP Address Subnet Mask Gateway UDF Port TCP Port Apply Restore Changes Defaults To look at server details expand it To edit its configuration select it and press Edit No of USB Servers 1 NOTE After clicking the Edit Config button you may receive pop up window informing you about new firmware You can either update it prior to making your changes or update later manually Please note that updating the USB Server s firmware will restart the server and disconnect any users connected to it For more details about firmware and updating it please read the Updating Your Firmware sub section later in this section MULTIPLE USERS NOTE While multiple users can view the Admin tab at any given time only one user is allowed to change the server settings once the Edit Config button is clicked If you are editing the server other users will receive a message stating that you are editing the server Once you have finished making changes other users This User Manual applies to the Keyspan USB Server Software Version 1 0 Rev 2004apr06 Page 13 K Keyspan USB Server User Manual will be able to make changes on a one user at a time basis USB Server Settings The following is a description of all of the different settings you can change on the USB Server
23. P services 1e ftp email web etc cannot use this reserved port UDP Port default is 3842 Change this setting to change the UDP port number that the USB Server will broadcast itself on Other computers configured to use this UDP port number will be able to see this USB Server This setting is useful if you wish to limit the number of people connecting to a particular USB Server or if you want to hide a USB Server from other users on your network IMPORTANT NOTE If you change your server s UDP Port number in the Admin tab you will also need to tell the Keyspan USB Server software to listen to the new port To do this select the Local UDP Port command in the Keyspan USB Server application s Config menu for details see the Config Menu sub section later in this section You only need to change the Local UDP Port if you ve changed the USB Server s UDP port TCP Port default is 3842 Change this port to change the TCP port that the USB Server uses to transmit USB data Tech Note UDP TCP Ports and Firewalls For most users there is no need to change the USB Server s UDP and TCP ports however certain firewalls may block traffic to the default UDP and TCP ports In these instances you can either change the port numbers or configure your firewall to allow connections via USB Server s configured UDP and TCP ports Applying Canceling Server Settings Once you have changed the server s settings you will need to apply your changes in ord
24. S MAC HP OfficeJet 4100 Series Y Windows Works with HP Photo amp Imaging Gallery software Not supported when using HP Director software Lexmark X5105 AIO y MAC Windows Tested Lexmark AIO software Fax function was not tested as it is not included with Lexmark AIO software INPUT DEVICES MAC USB Mice Y USB Keyboards w o imbedded hubs Y USB Keyboards with imbedded hubs N Note Embedded USB hubs are not currently supported Keyspan Presentation Remote Y This User Manual applies to the Keyspan USB Server Software Version 1 0 Rev 2004apr06 Win2000 y Win2000 Y Y N WinXP y WinXP Y Y N Page 35 ge l Keyspan USB Server User Manual Status Light Behavior The Keyspan USB Server part number US 4A comes equipped with a 10 Status LED lights that report the status of the Keyspan hardware see next image SYSTEM NETWORK 123 123 The meaning of these lights will change depending on whether the USB Server is booting up ie you ve just turned on the USB Server or if it is running and has finished booting up The two tables on the following pages shows all of the possible states of these LED light and what they mean Note If you are having problems with your USB Server please use this information in conjunction with our Troubleshooting section to diagnose the problem If you still need assistance please contact Keyspan technical support While the USB Server is booting up please
25. USB Server s status lights turn on and off After a few seconds the lights will stop blinking If the USB Server is responding properly the four green USB lights will turn on and stay solid You should also notice that the first green SYSTEM light will blink on and off every few seconds Ignore any other status lights for now SYSTEM USB Tech Note The LEDs on the USB Server can also indicate other status such as IP configuration type server status etc For a detailed description of what the LED lights indicate please read the Status Light Behavior appendix in this manual TROUBLESHOOTING If you do not see the USB lights turn on and or do not have a blinking green SYSTEM light please proceed to the Troubleshooting Status Lights in this manual Keyspan USB Server hardware installation is now complete Please proceed to the USB Server software installation instructions Installing the USB Server Software Tech Note The following instructions outline the installation of the USB Server software for both Mac and Windows operating systems Where instructions are different for one operating system the difference will be noted Although screen shots of the Keyspan USB Server software may not match to your operating system please note that button menu and tab names are identical on both platforms Step 3 Insert the Keyspan USB Server CD ROM Turn your computer ON When your computer starts up place the Keyspan USB Server CD Thi
26. User Manual 1 Introduction The USB Server makes it possible for USB printers and scanners to be used and shared by client PCs on a Local Area Network LAN It is ideal for home office small office or classroom use The USB Server supports both Ethernet and Wi Fi networks making it easy to print to a USB printer from a Wi Fi based laptop Compatible USB Devices This release of USB Server software supports USB printers USB multi function printers USB scanners and USB HID devices While other USB devices may work they are not officially supported by this release USB audio and video products are not compatible with this release USB hubs are not supported See the Keyspan web site for further compatibility details Connectivity to USB Devices The Keyspan USB Server provides the following connections to your USB Devices e 4 USB Full Speed ports 12 Mbps e Full 5 00mA power provided to each port Connectivity to Network The Keyspan USB Server provides the following connections to your Network e RJ45 Ethernet connector e 10 100 autosensing e IP addressing Static DHCP Rendezvous Zeroconfig Requirements e Macintosh Mac OS X 10 2 8 or later e Windows Windows 2000 XP or greater What s Inside The Package The Keyspan USB Server package includes e Keyspan USB Server US 4A e Power Supply e Quick Start Sheet e Mac and Windows compatible CD with software and user manual This User Manual applies to the Keyspan USB S
27. any users connected to the USB Server If your computer is turned on proceed to the Troubleshooting UDP Ports sub section e System 2 is On System 3 is Off The server is configured to use a Static IP ie you ve configured the USB Server s settings prior to troubleshooting and does not show any This User Manual applies to the Keyspan USB Server Software Version 1 0 Rev 2004apr06 Page 23 mm Keyspan USB Server User Manual users connected to the USB Server If your computer is turned on proceed to the Troubleshooting UDP Ports sub section e System 2 is Off System 3 is On The server obtained an IP address via Zeroconfig ie you don t have a DSL router and you have not specified IP settings and does not show any users connected to the USB Server If your computer is turned on proceed to the Troubleshooting UDP Ports sub section e Status 2 is Off Status 3 is Off This is normal and indicates the USB Server hardware is working More specifically the USB Server has obtained a IP address and has detected users client computers to it Skip ahead to the Troubleshooting USB Devices sub section Troubleshooting UDP Ports Make sure that your USB Server software and hardware are communicating on the same UDP port To verify this open the Keyspan USB Server application You USB Server should appear see next image Keyspan USB Server In the Keyspan USB Server application is your USB Server listed If your server
28. are To manually update your server s firmware select the Admin tab select your USB Server and then click the Edit Config button Then choose Check Server Firmware from the Config menu see next image Follow the instructions on screen to update the server s firmware MACINTOSH The Check Server Firmware selection is called Firmware Update in the Mac software lt Keyspan USB Server Local UDP Port Apply Server Config Changes BaFault Settings 138 Keyspan USB Server File Edit Window ire e208 Keyspan J USB Devic f E P IOCal UDP Port Device Servers Bob Server Name Dennis 10038 gt uss Server Bob s Server serial 1002e Xc Firmware Update reer This User Manual applies to the Keyspan USB Server Software Version 1 0 Rev 2004apr06 Page 19 Keyspan USB Server User Manual 5 USB Server Network Discussion Setting Up On Different Types of Networks The Keyspan USB Server can be configured in many types of networks It can often be difficult to determine where exactly to physically connect your USB Server hardware to your network The following diagrams are meant as starting point for configuring your network In all cases the USB Server s default network settings should be appropriate unless otherwise noted LAN No Connection To Internet 2 or more PCs on an Ethernet network with no connection to the internet or where PCs may have individual dial up accounts
29. ce Your device will move under the My Devices heading MULTIPLE USERS NOTE Certain USB devices will report that they are In Use when located under the Other Devices heading In Use devices are USB devices that are being used by another user To help you identify who is using the device you will be able to see the other user s computer name Once the user has disconnected the USB device from their computer you will be able to connect it to your computer If you re sure that no one else is using your USB device and the devices still showing up as In Use please contact Keyspan technical support for further assistance If your USB device appears under the My Devices heading you should be able to use the USB device as you would normally If your USB device is a printer you should be able to print just by going to your File menu and selecting Print If your USB device is a scanner you should be able to open the scanner software and use your scanner If you re not able to use your device please refer to your USB devices troubleshooting instructions for what to do next If you are still not able to use your USB device please contact Keyspan technical support for further assistance Resetting The USB Server Hardware You can reset the USB Server hardware at any time There are two ways of doing this You can reset the server by power cycling the server or by using the server s reset button Reset Via Power Cycling To reset the USB Server
30. cense Agreement KEYSPAN SPECIFICALLY DECLINES ALL WARRANTIES WHETHER IMPLIED OR EXPRESSED INCLUDING BUT NOT LIMITED TO THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE KEYSPAN has no responsibility financial or otherwise for any result of the use of this document and or the associated product including direct indirect special and or consequential damages The information contained herein is subject to change without notice Trademarks KEYSPAN is a trademark of InnoSys Inc Mac and Mac OS are trademarks of Apple Computer Inc used under license Apple and Macintosh are registered trademarks of Apple Computer Inc registered in the USA and other countries Other brand names are trademarks or registered trademarks of their respective holders Copyright 2004 KEYSPAN a division of InnoSys Inc This User Manual applies to the Keyspan USB Server Software Version 1 0 Rev 2004apr06 Page 45 K Keyspan USB Server User Manual Keyspan License and Warranty Information Keyspan License Agreement This Agreement constitutes a legal agreement between you the end user and Keyspan a division of InnoSys Incorporated Keyspan regarding the Keyspan software accompanying this Agreement Software You should carefully read the following terms and conditions before installing this software EITHER CLICKING ON THE ACKNOWLEDGMENT BUTTON BELOW OR INSTALLING THE SOFTWARE INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS
31. e de la classe B respecte toutes les exigences du Reglement sur le material brouilleur du Canada VCCI Voluntary Control Council for Interference from Information Technology Equipment Class B ITE CORB PRLBRESERERSAERHBBS VCCI OB ICBOCTTABARERMNRE CT CORET FER CHATSOL PANE LCWETA COHBRBIVART VEY a VS ABI LT fASHSOL VSBSS3XHOTFLLBHVETF Ata AA BIT E gt TIE LV RRO RV LT FAV continued on next page This User Manual applies to the Keyspan USB Server Software Version 1 0 Rev 2004apr06 Page 44 K Keyspan USB Server User Manual Translation This is a Class B product based on the standard of the Voluntary Control Council for Interference from Information Technology Equipment VCCI If this is used near a radio or television receiver in a domestic environment it may cause radio interference Install and use the equipment according to the instruction manual Australia New Zealand This device complies with AS NZS 3548 Class B limits for the operation of Information Technology Equipment Copyright This manual and the software described in it are copyrighted with all rights reserved Under the copyright laws this manual or the software may not be copied in whole or in part without the written consent of KEYSPAN NO WARRANTIES OF ANY KIND ARE EXTENDED BY THIS DOCUMENT The information herein and the Keyspan products themselves are furnished only pursuant to and subject to the terms and conditions of a duly executed Li
32. e with the Keyspan USB Server While these instructions are specific for this software the basic idea of these instructions can be applied to configuring other firewalls These instructions will show you how to O determine the Keyspan USB Server s port numbers and IP address O access your firewall software O add settings to your firewall to allow communication with your Keyspan USB Server Step 1 Determine Your Keyspan USB Server s Port Numbers and IP Address You will need to know your USB Server s UDP TCP port numbers and IP address prior to configuring your firewall If you already know this information skip ahead to Step 2 Otherwise please read on UDP and TCP Port Numbers The Keyspan USB Server defaults to using UDP port 3842 and TCP IP port 3842 If haven t changed these settings we will use these port numbers when we configure your firewall If you ve changed the USB Server s UDP and or TCP port numbers please note that you will have to enter your UDP port number instead of 3842 Obtaining Your IP Address To obtain your IP address open the Keyspan USB Server application When it is open click the Admin tab and locate your USB Server Click on your server and you should see its IP number under network settings see next image lt Keyspan USB Server Click on your server s name 2 Note your IP address TCP Pott To look at server details expand it To edit its confiquration select it and press
33. econds while it negotiates For Default it waits for DHCP for 10 seconds before taking a Zeroconfig address 1 2 seconds Now that your USB Server is running please refer to the following table for detailed description of the server s status lights Rev 2004apr06 This User Manual applies to the Keyspan USB Server Software Version 1 0 Page 37 Keyspan USB Server User Manual USB SERVER Is Booting Up Running After Booting Up Light Name Color Status SYSTEM 1 SYSTEM 2 NETWORK 1 NETWORK 2 NETWORK 3 USB 1 thru 4 Green 3 Red Green Green Green Green Slowing Blinking on for 3 seconds then off on Server is currently working OFF or ON does not blink If light is off the server is not receiving power If the light is on the server has crashed and needs to be reset see Troubleshooting SYSTEM 1 OFF and SYSTEM 2 OFF Server is currently working as detects users connect to the server SYSTEM 1 ON and SYSTEM 2 off Server is configured to use a Static IP and doesn t detect any users connected to the server SYSTEM 1 ON and SYSTEM 2 ON Server has obtained an IP address via DHCP and doesn t detect any users connected to the server SYSTEM 1 off and SYSTEM 2 ON Server obtained an IP address via Zeroconfig and does not detect any users connected to the server ON OFF If light is on the server s has detected a link speed of 100 Mbits If light is off and
34. ed Questions FAQs The following is a list of Frequently Asked Questions FAQs about the Keyspan USB Server We frequently update our FAQs and add them to our web site and future version of this document For the most recent and complete version of this list please visit the our web site at http www keyspan com Frequently Asked Question List Question How do configure my Windows XP firewall to allow USB Server data transmission Answer For step by step instructions on how to configure Windows XP s built in firewall for use with the Keyspan USB Server please read the Windows XP Firewall Configuration appendix later in this manual Question How many USB devices can I connect to my USB Server Answer You can connect up to 4 USB devices to one USB Server Note You can view up to 8 USB Servers in the Keyspan USB Server software If you are using all of the USB ports on your 8 servers you will be able view a total of 32 USB devices in the Keyspan USB Server software however you will only be able to have 12 USB devices connected to your computer If you need to use a 13th USB device disconnect one of your 12 USB device via the Keyspan USB Server software to free a location for the next USB device If you need to have more than 8 USB Server configure your next 8 servers to use a different UDP port Once you have done this use the USB Software s Local UDP Port menu item to switch between your first 8 server
35. er have them set their Local UDP Ports to whatever number you chose This User Manual applies to the Keyspan USB Server Software Version 1 0 Rev 2004apr06 Page 18 m Keyspan USB Server User Manual mene Help Local UDP Port 4oply Server Config Changes Restore Server Config to Default Settings Check Server Firmware Refresh B afi Eal local UDF Port Firmware Update Refresh Config Check Server Firmware Firmware Update This selection will allow you to check and update the firmware on USB Server hardware For details please see the Updating Your Firmware sub section later in this section Config Apply Restore Server Config WINDOWS Only found in the Windows version these selections will apply any changes made to the USB Server s settings or restore the server to default settings These functions are identical to Apply and Restore buttons found in the Admin tab Config Refresh The Refresh selection will refresh the USB Device or Admin tab contents This will force the USB Server software to obtain the niirrant ctat c af tha TIGR Carwvar hardurara Updating Your Firmware The Keyspan USB Server s firmware can be updated at any time via the Keyspan USB Server application To do this select the Admin tab select your USB Server and then click the Edit Config button If your USB server requires new firmware you will receive a pop up window with instructions on how to update the server s firmw
36. er for the changes to take effect To do this click the Apply Changes button see next image MACINTOSH This button is shown as Apply in the Mac software This User Manual applies to the Keyspan USB Server Software Version 1 0 Rev 2004apr06 Page 16 Keyspan USB Server User Manual Keyspan USB Server Config Help USB Devices Admin E USB Server Dennis 10038 Dennis 10038 fal bde Multi User default To look at server details expand it To edit its confiquration select it and press Edit No of USB Servers Once you Apply Changes the USB Server hardware will disconnect any users connected to it and restart itself Please note that your USB Server will disappear temporarily from the Keyspan USB Server application while it is restarting If you do not want to keep the changes that you made cancel your changes by clicking the Cancel button Your USB Server hardware will not be restarted Restoring Default Settings You can reset USB Server to factory settings by using the Keyspan USB Server application To do this select and edit your USB Server as detailed earlier in this section and then click the Restore Defaults button see next image lt Keyspan USB Server Devi Connect Made Mutti User default v Network Settings onfigure Using Default X To look at server details expand it To edit its configuration select it and press
37. erver Software Version 1 0 Rev 2004apr06 Page 2 ape l Keyspan USB Server User Manual 2 Installation Instructions Installing the USB Server Hardware Note Do not connect your USB devices ie printers scanners etc to the Keyspan USB Server until you have finished installing the USB Server software and hardware The next section Using Your USB Devices Over Your Network will walk you through the process of connecting and using your USB devices with the Keyspan USB Server Step 1 Connect Keyspan USB Server To Your Network First connect an Ethernet cable to the USB Server s Ethernet port see next image Ethernet Port Once the Ethernet cable is connected connect the other end of the cable to your network This can be a free Ethernet port on your DSL router Ethernet hub or 802 11 aka Airport router base station If you do not have a network you can connect the USB Server directly to the Ethernet port on your computer Tech Note If you have more questions about connecting the USB Server to your network please read the USB Server Networking Discussion section in this manual Step 2 Connect the USB Server s Power Supply Read the LEDs Connect the included power supply to the USB Server s power connector see next image This User Manual applies to the Keyspan USB Server Software Version 1 0 Rev 2004apr06 Page 3 K Keyspan USB Server User Manual Once the USB Server has power you will notice the
38. es to the Keyspan USB Server Software Version 1 0 Rev 2004apr06 Page 20 K Keyspan USB Server User Manual 6 Troubleshooting Before You Begin Before you begin please make sure that you already have O installed the latest version of the Keyspan USB Server software O connected your USB Server hardware to your network O connected your computer to same network as the USB Server hardware O turned on Keyspan USB Server by connecting its power supply to an outlet O turned on your computer O connected a USB device ie scanner to the USB Server hardware O installed your USB device s software on your computer O had the USB Server turned on for at least 15 seconds If you have not done any of the above please do so now and return to this section when you have finished Tech Note You can find the latest version of the Keyspan USB Server software at http www keyspan com IMPORTANT NOTE Please follow these instructions in order as each sub section builds on the previous one If you cannot proceed past a certain sub section please contact Keyspan technical support Troubleshooting Status Lights Look at the status lights on you Keyspan USB Server hardware These status lights will either Off e On doesn t blink Blinking Steady blinks on off every second Blinking Rapidly blinks on off rapidly e Blinking Slowly stays on for 3 seconds then blinks off on and repeats Three lights indicate SYSTEM NETWORK
39. eyspan USB Server UDP Name or IP address for example 192 168 0 12 of the computer hosting this service on your network KRYER External Port number for this service 3842 OTP UuUDP Internal Port number for this service 3842 7 7 Lastly click the OK button to save your changes You ve now added support for the USB Server s UDP port Now we need to add a setting for TCP Add Your TCP Port To The Firewall This User Manual applies to the Keyspan USB Server Software Version 1 0 Rev 2004apr06 Page 41 l Keyspan USB Server User Manual You should be back at the Advanced Settings window Click the Add button to create a new Service Settings window We will now enter your TCP information from Step 1 While in the Service Settings window enter something descriptive like Keyspan USB TCP in Description of Service field Enter your IP address in the P address field Enter your UDP port number in both the External Port and Internal Port fields Click the TCP radio button You window should look like the following image Service Settings Description of service Keyspan USB Server TCP Name or IP address for example 192 168 0 12 of the computer hosting this service on your network KR PYL ERY External Port number for this service 3842 tTCP OUDP Internal Port number for this service Lastly click the OK button to save your changes Close Remaining Windows Click the OK buttons on the remaining wind
40. ion is open Click on the Admin tab see next image Keyspan USB Server Config Help USB Server Dennis 10038 serial 10038 Server Name Server Config Password Device Muti User defaut v Connect Mode Network Settings Configure IP Address Subnet Mask Gateway UDP Pott TCP Pott To look at server details expand it To edit its configuration select it and press Edit No of USB Servers 1 The Admin tab will show any USB Server it finds To edit a specific server s setting select it from the list and click the Edit Config button see next image MACINTOSH This User Manual applies to the Keyspan USB Server Software Version 1 0 Rev 2004apr06 Page 12 T Keyspan USB Server User Manual This button is shown as Edit in the Mac software lt Keyspan USB Server Config Help USB Devices Admin a Juse Server Dennis 10038 serial 10038 Server Name Server Config Password Device Multi User default v Connect Mode Network Settings l Select Server Configue IP Address Subnet Mask Gateway UDP Pott TCP Patt Edit Config 2 Click Edit Config To look at server details expand it To edit its configuration select it and press Edit No of USB Servers 1 The server s settings will now be available for you to change them see next image lt Keyspan USB Server Config Help USB Devices Admin k USB Server Dennis 10038 serial 10038 Server
41. just disconnect the server s power supply wait 5 seconds and reconnect the power supply This will reset reboot your server Reset Using The Reset Button To reset your hardware please make sure that you have O a straightened or unfolded paper clip or a similar object without a sharp tip O your USB Server is turned on Next locate the reset hole This is located on the top of your USB Server see next image This User Manual applies to the Keyspan USB Server Software Version 1 0 Rev 2004apr06 Page 27 T Keyspan USB Server User Manual Using your paper clip quickly press the reset button inside the hole This will reset reboot your server Reboot Server Into Safe Mode Using The Reset Button If you ve made an unwanted change to the USB Server settings and can t access your server anymore you can boot your server into a safe mode In this mode your server will reboot using default settings 1e Multi user connect mode default IP mode and allow you to view and edit your server s settings If you want to return to your settings just power cycle your server To boot into safe mode press and hold the reset button until the lights turn off this will take 3 seconds The USB Server is now resetting itself It will take approximately 15 seconds to complete the reset In the Keyspan USB Server application make sure that your Local UDP Port is set to 3842 Once you ve verified the port check the the Keyspan USB Server app
42. l Instructions If you need to uninstall Keyspan USB Server software please follow these instructions MACINTOSH Run the UninstallUS4A pkg uninstaller program This program is located on the CD that came with your USB Server You can also download the uninstaller from Keyspan s web site WINDOWS Uninstall the Keyspan USB Server software using the the Add Remove Programs control panel located in START menu gt SETTINGS gt CONTROL PANEL Once the Add Remove Programs control panel is open locate and select the Keyspan USB Server software and then click the Change Remove button Follow the instruction on screen to complete the uninstall This User Manual applies to the Keyspan USB Server Software Version 1 0 Rev 2004apr06 Page 6 4 ik Keyspan USB Server User Manual 3 Using Your USB Devices On The Network Overview In this section you will learn how to use your USB devices via the Keyspan USB Server You will learn to connect your USB device hardware to the Keyspan USB Server s USB port virtually connect to your USB device using the Keyspan USB Server software use your USB device via the Keyspan USB Server Tech Note These instructions are intended to you connect your USB device ie printer scanner etc to the USB Server for the very first time It is highly recommended that you only connect one USB device at this time To connect additional devices repeat these instructions for each device Using You
43. lication to see 1f your server appears If it does not appear please contact Keyspan technical support for further assistance When You Need More Help The Keyspan web site http www keyspan com is your best source for technical support information The web site includes technical notes reference manual updates and answers to frequently asked questions You may also contact our technical support department directly via email phone or fax Please see the Support Information section in this manual for more details This User Manual applies to the Keyspan USB Server Software Version 1 0 Rev 2004apr06 Page 28 m A Keyspan USB Server User Manual 7 Appendices This User Manual applies to the Keyspan USB Server Software Version 1 0 Rev 2004apr06 Frequently Asked Questions Frequently Asked Questions USB Device Compatibility Information about of USB device compatibility and a list of devices that have been tested with the Keyspan USB Server Status Light Behavior Description of the USB Server s LED status lights and what they indicate Windows XP Firewall Configuration Instructions on how to configure Windows XP s built in firewall for use with the Keyspan USB Server Notices FCC CE VCCI Copyright and Trademark Information Keyspan Warranty Information Keyspan Warranty Information Support Information Information about obtaining technical support Page 29 T Keyspan USB Server User Manual Frequently Ask
44. ll assign itself an IP address via the Zeroconfig protocol Use this setting if you are in a network where you only want to use Zeroconfig IP addresses For more information about Zeroconfig Tech Note Zeroconfig Zeroconfig aka Zeroconf is networking protocol that allows computers to automatically find each other without the need for you to enter IP addresses configure DNS servers or setup DHCP You can get more information about ZeroConf at http www zeroconf org and http developer apple com macosx rendezvous Manually In this mode you will manually enter your IP Address Subnet Mask and Gateway Address Use this mode if IP Address 621521510 Network Settings IP Address Subnet Mask Subnet Mask 255 255 255 0 G a tewa y Gat 62 152 10 17 i saat The USB Server will show it s current network configuration in the IP Address Subnet Mask and Gateway fields You can onlv enter data in these fields if vou have the Confisure non This User Manual applies to the Keyspan USB Server Software Version 1 0 Rev 2004apr06 Page 15 K Keyspan USB Server User Manual UDP Por 3842 Network Settings UDP Port TCP Port TOP Pot 3842 The UDP port and TCP Port fields allow you to specify which port numbers the USB Server will communicate on This communication happens between the USB Server hardware and software By default these ports are set to 3842 Port 3842 is reserved for exclusively for the Keyspan USB Server Other I
45. ndows XP s built in firewall software In most cases these firewalls are configured to only allow basic internet traffic web email ftp etc to come in and out of your network Since the USB Server is a new product these firewalls usually do not know about Keyspan USB Server network data and may prevent you from communicating with your USB Server If you are using a firewall configure the firewall software to allow UDP traffic on port 3842 as well as allow TCP IP traffic on port 3842 The USB Server uses both UDP and TCP IP to communicate If you have configured your firewall to allow UDP and TCP on port 3842 and you e Cannot See Your Server skip ahead to the Wireless LANs or Wired LANs sub section e Can See Your Server Your firewall was preventing access to the Keyspan USB Server If you had to configure a software firewall on your computer please note that you have allowed only your computer to see your USB Server If you configured a hardware firewall test other computers to make sure that they can the your USB Server Tech Note We have included step by step instructions on how to configure the software firewall that is built into Windows XP You can find these instructions in the Windows XP Firewall Configuration appendix in this manual Wireless LANs If you have a wireless network please make sure that your wireless base station has Ethernet Bridging enabled Ethernet bridging allow wireless computers to act as if they are di
46. nect it from your computer before it 1s available to everyone else on the network To do this open the Keyspan USB Server application select your USB device from the My Devices area and then click the DISCONNECT button see next image This User Manual applies to the Keyspan USB Server Software Version 1 0 Rev 2004apr06 Page 9 a Keyspan USB Server User Manual gt Keyspan USB Server USB Devices Admin Mp Server Oennis 10028 serial 10038 My Devices s Lexmark 2600 Series Subscription Available Other Devices l Select your device 2 Click Disconnect To access a device under Other Devices select and press Connect No of USE Servers 1 You ll notice that the USB device will move down into the Other Devices section For other users they will notice the USB device s status changes to Available Tech Note Some USB devices may require additional action PRIOR to disconnecting your USB device For example some USB devices will require you to drag the device s icon to the trash stop the USB device s software etc If your USB devices requires such actions when the device is directly connected to the computer please do these actions prior to clicking the DISCONNECT button in the Keyspan USB Server software Step 4 Finishing Up and Additional Notes You have now learned to use your USB device via the Keyspan USB Server If you need to connect additional USB devices note that you can co
47. nnect up to four supported USB devices to one Keyspan USB Server If you need to connect more than four USB devices you will need to another USB Server USB hubs are not supported on the USB Server Tech Note Using Multiple USB Servers and USB Devices You can view up to 8 USB Servers in the Keyspan USB Server software If you are using all of the USB ports on your 8 servers you will be able view a total of 32 USB devices in the Keyspan USB Server software however you will only be able to have 12 USB devices connected to your computer If you need to use a 13th USB device disconnect one of your 12 USB device via the This User Manual applies to the Keyspan USB Server Software Version 1 0 Rev 2004apr06 Page 10 m Keyspan USB Server User Manual Keyspan USB Server software to free a location for the next USB device If you need to have more than 8 USB Server configure your next 8 servers to use a different UDP port Once you have done this use the USB Software s Local UDP Port menu item to switch between your first 8 servers and your next 8 servers Tech Note Using One USB Server With Multiple Users Only 10 users can connect to a single or set of USB servers using the same UDP port You can support more users by setting up additional usb servers with a different UDP port numbers Performance Comparison USB Server vs Built In USB Ports Generally performance of a USB device is best when connected to a built in USB port
48. omputer that is using that USB device Other users will not be able to use any USB device that you have In Use until you disconnect from it When you are finished using your USB device select your USB device under My Devices and click the DISCONNECT button For you the USB device will return to Other Devices Other users will notice that the device has become available again Tech Note By default the USB Server is configured to use the Multi User sharing mode In this mode all USB devices will be shared in a one at a time mode Before you can use a USB device you will have to connect to it to gain exclusive access Once you are finished using the USB device you will have to disconnect from that device before others can use it You can configure the USB Server to use other sharing modes such as Single User mode For more details please read the Sharing Modes Overview sub section at the end of this section TROUBLESHOOTING If a device in use by another user you will notice that device under Other Devices showing up as Jn Use It will also show that user s computer name If you wish to use a USB device that is Jn Use you ll have to wait until that user finishes using using it Now that your USB device is located under My Devices you can start using your USB device as if it was directly connected to your computer Step 3 Virtually Disconnecting Your USB Device s When you are done using your USB device you must virtually discon
49. out Internet Connection Firewall If you re not sure how to set these properties use the Network Setup Wizard instead Settings 2 Click the Settings button This will open the Advanced Settings window This User Manual applies to the Keyspan USB Server Software Version 1 0 Rev 2004apr06 Page 40 Keyspan USB Server User Manual Step 3 Add Settings To Your Firewall To Allow Communication With Your USB Server In the Advanced Settings window click the Add button see next image Advanced Settings Services Security Logging ICMP Click the Add button Select the services running on your network that Internet users can access Services E FTP Server O Internet Mail Access Protocol Version 3 IMAP3 O Internet Mail Access Protocol Version 4 IMAP4 O Intermet Mail Server SMTP O Post Office Protocol Version 3 POP3 IO Remote Desktop O Secure Web Server HTTPS O Telnet Server Oo Web Server HTTP This will open the Service Settings window Add Your UDP Port To The Firewall We will now enter your UDP information from Step 1 While in the Service Settings window enter something descriptive like Keyspan USB Server UDP in Description of Service field Enter your IP address in the ZP address field Enter your UDP port number in both the External Port and Internal Port fields Click the UDP radio button You window should look like the following image Service Settings Description of service K
50. ows to finish up Step 4 Firewall Configuration Complete Your firewall is now configured to allow access to the Keyspan USB Server If you have multiple computers please repeat these steps for every computer that will access the USB Server This User Manual applies to the Keyspan USB Server Software Version 1 0 Rev 2004apr06 Page 42 K Keyspan USB Server User Manual Notices Notices United States FCC DECLARATION OF CONFORMITY We InnoSys Incorporated at 4118 Lakeside Drive Richmond CA 94806 USA 510 222 7717 declare under our sole responsibility that the KEYSPAN USB Server Model US 4A complies with Part 15 of FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation CAUTION Changes or modifications to the USB Server not expressly approved by InnoSys Incorporated could void the user s authority to operate this equipment NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to
51. r First USB Device Step 1 Connecting Your USB Device To The USB Server Before using the Keyspan USB Server connect your USB device ie printer scanner etc to any USB port on the Keyspan USB Server USB Ports Once your USB device is connected to the USB Server open the Keyspan USB Server application MACINTOSH The Keyspan USB Server application is located in your Applications folder WINDOWS The Keyspan USB Server application is located in your START menu gt PROGRAMS gt KEYSPAN USB SERVER This User Manual applies to the Keyspan USB Server Software Version 1 0 Rev 2004apr06 Page 7 m AA Keyspan USB Server User Manual Once it is open click on the USB Devices tab You will notice your USB device located under the Other Devices heading see next image a Keyspan USB Server USB Devices Admin Server Dennis 10038 serial 10038 My Devices Other Devices A Lexmark 2600 Series Subscription Available To access a device under Other Devices select it and press Connect No of USB Servers 1 Tech Note The USB device s name that is shown is the name that is programmed into your USB device by its manufacturer This name may different from the actual name and model number of your device For example if you have a HP Deskjet 882 printer it may appear as HP Deskjet 880 or HP Printer Some USB devices do not have any names programmed into them For unnamed USB devices the US
52. radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult InnoSys Incorporated or an experienced radio TV technician for help continued on next page This User Manual applies to the Keyspan USB Server Software Version 1 0 Rev 2004apr06 Page 43 K Keyspan USB Server User Manual CE MARK DECLARATION OF CONFORMITY According to EN 45014 Manufacturer s Name and Address InnoSys Incorporated 4118 Lakeside Dr Richmond CA 94806 Declares that the product Product Name KEYSPAN USB Server Model Number US 4A Conforms to the following Product Specifications EN 55022 1998 Class B EN 55024 1998 following the provisions of the Electromagnetic Compatibility Directive Mike Ridenhour Richmond CA USA President March 2004 Canada Digital Apparatus EMI Standard This Class B digital apparatus meets all the requirements of the Canadian Interference Causing Equipment Regulations Cet appareil numeriqu
53. re ie your ethernet hub ethernet switch or router To test this connect the Keyspan USB Server directly to your computer via an ethernet cable At this point check the Keyspan USB Server application can see if your server appears If it does not show up disconnect the USB Server s power supply for 10 seconds then plug back in Wait 10 seconds for the USB Server to boot up then see if the USB Server appears in the Keyspan software If your server does not show up contact Keyspan technical support for further assistance If your server does show up try moving your USB server and computer to the same ethernet hub switch If this does not solve your problem contact Keyspan technical support for further assistance Tech Note Some USB hubs and switches may not properly route UDP and TCP traffic when connected to other hubs and switches This is especially true when your USB server is using Zeroconfig to obtain an IP address To avoid these issues connect your USB Server and your computer to the same Ethernet hub switch WANs If you re trying to access your USB server across a WAN ie you want to access your USB server at home when you are at work you ll need to create a connection between the two networks that allows both broadcast UDP and TCP IP traffic to the network where the USB server resides If your router at work and your router home both support the ability to route broadcast UDP and TCP IP traffic between the two networks you
54. rectly connected to a wired network If this feature is not turned on your wireless computers will not be able to see that Keyspan USB Server where as your wired computers will have full access To test this temporarily connect your wireless computer to your network via a wired connection ie connect using an Ethernet cable If you are not able see the USB Server after you ve connected your computer via a wired connection please skip ahead to the wired LANs spend USB server sub section If you are able to see the USB server when wired directly to the network then you do not have Ethernet Bridging turned on Please enable Ethernet bridging on your wireless base station refer to your wireless base station s documentation for further instructions If you have done this and are still not able to see the USB server please contact Keyspan technical support Tech Note In most cases wireless base stations and routers have Ethernet bridging enabled Older base stations and router may not have Ethernet Bridging enabled or may not even support it Please check your wireless base station s documentation for details This User Manual applies to the Keyspan USB Server Software Version 1 0 Rev 2004apr06 Page 25 K Keyspan USB Server User Manual Wired LANs If your computer and your Keyspan USB Server are both wired to your network via a physical cable and you are not able to see the Keyspan USB server you may have issues with your network hardwa
55. s User Manual applies to the Keyspan USB Server Software Version 1 0 Rev 2004apr06 Page 4 T Keyspan USB Server User Manual into the CD ROM drive MACINTOSH When the CD icon appears on your desktop double click on its icon to display its contents Locate the Keyspan USB Server Installer icon and double click to start the installation process Follow the instructions on screen WINDOWS Windows will automatically open the Keyspan CD Browser window Using the on screen menus locate the Keyspan USB Server Installer selection and click it to start the installation process Follow the instructions on screen WINDOWS Tech Note During and or after the software installation the Windows New Hardware Wizard may ask you to install software several times Select Install the software automatically You may also get an additional prompt regarding logo testing click Continue Anyway to proceed Please note that you may need to repeat this process up to 3 times Step 4 Running the Keyspan USB Server application Once the Keyspan installer completes it will automatically launch the Keyspan USB Server application You will use this utility to configure the USB Server You will now see your USB Server listed in the USB Devices tab see next image USB Devices Admin To access a device under Other Devices select it and press Connect No of USB Tech Note Server Names and Serial Numbers Out of the box
56. s and your next 8 servers This User Manual applies to the Keyspan USB Server Software Version 1 0 Rev 2004apr06 Page 30 K Keyspan USB Server User Manual Question How many USB Servers can I connect to my computer Answer You can connect up to 8 USB servers to your computer Note You can view up to 8 USB Servers in the Keyspan USB Server software If you are using all of the USB ports on your 8 servers you will be able view a total of 32 USB devices in the Keyspan USB Server software however you will only be able to have 12 USB devices connected to your computer If you need to use a 13th USB device disconnect one of your 12 USB device via the Keyspan USB Server software to free a location for the next USB device If you need to have more than 8 USB Server configure your next 8 servers to use a different UDP port Once you have done this use the USB Software s Local UDP Port menu item to switch between your first 8 servers and your next 8 servers Question How many users can be connected to my USB Servers Answer Only 10 users can connect to a single or set of USB servers using the same UDP port You can support more users by setting up additional usb servers with a different UDP port numbers Question How can I change my computer s name that appears in the Keyspan USB Server software Answer The Keyspan USB Server obtains your computer name from your computer s settings To change this name plea
57. se do the following For Windows 1 Right click the My Computer icon and select Properties from the menu that appears This will open the System Properties window This User Manual applies to the Keyspan USB Server Software Version 1 0 Rev 2004apr06 Page 31 m Keyspan USB Server User Manual 2 In the System Properties window select the Computer Name tab 3 In the Computer Name tab click the Change button The Computer Name Changes window will open In the Computer Name Changes window enter your desired computer name in the Computer name field You will be asked to restart your computer Close the remaining windows by clicking on the OK and Yes buttons Your computer will now restart Your new computer name will appear after restart Nn Nn A IMPORTANT NOTE FOR WINDOWS USERS If your computer is setup as a member of a Windows Domain please make sure that you add your new computer name to the Domain If you do not do this you will not be able to connect to your domain For Mac OS X 1 Open System Preferences located the Apple menu the apple icon in the upper left hand corner of the screen This will open the System Preferences window 2 In System Preferences select the Sharing icon 3 Enter you computer name in the Computer Name field and close the Sharing System Preferences window 4 Restart your computer Your new computer name will appear after restart This User Manual applies to the Keyspan US
58. terials and either transfer or destroy all copies of the Software You may not lease rent merge reverse engineer decompile or disassemble the Software or hardware 4 Termination This License Agreement is effective until terminated This License Agreement will automatically terminate without notice from Keyspan if you fail to comply with any of the provisions of the License You may voluntarily terminate this Agreement at any time Upon termination you agree to destroy or purge all copies of the Software and accompanying written materials in your possession 5 LIMITED WARRANTY As its only Warranty under this Agreement Keyspan warrants the media on which the Software is provided to be free from defects in materials under normal use for a period of 90 days from the date of the purchase of the Keyspan US 4A hardware EXCEPT AS EXPRESSLY WARRANTED HEREIN THE SOFTWARE IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A This User Manual applies to the Keyspan USB Server Software Version 1 0 Rev 2004apr06 Page 46 mm Keyspan USB Server User Manual PARTICULAR PURPOSE THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE SOFTWARE IS WITH YOU KEYSPAN DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE SOFTWARE WILL MEET YOUR REQUIREMENTS OR THAT THE OPERATION OF THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR FREE OR THAT SOFTWARE DE
59. up and Connection running The status lights will now have a new meaning Tech Note If the server is configured to use a Static IP address the second stage is completed immediately For DHCP only it waits for the DHCP server For Zeroconfig only it takes about 1 2 seconds while it negotiates For Default it waits for DHCP for 10 seconds before taking a Zeroconfig address 1 2 seconds After the boot up the status lights will have new meanings Now that the server is running we will use the status lights to troubleshoot the USB Server This User Manual applies to the Keyspan USB Server Software Version 1 0 Rev 2004apr06 Page 22 K Keyspan USB Server User Manual SYSTEM Status Light 1 Look at the SYSTEM status light 1 the green leftmost light under SYSTEM If the light is Off Check the USB Server s power supply and its connection to an outlet If you have done this and the light does not turn on please contact Keyspan technical support e On If this light doesn t blink on off within 6 seconds the USB Server has failed to boot up Please try Resetting Your USB Server Hardware as described later in this section If it still fails contact Keyspan technical support Blinking Slowly This is normal and indicates the USB Server hardware is working Proceed to the next light USB Status Lights 1 4 Look at the USB status light any green light under USB Next locate the light that corresponds to the USB port that your
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