USER INSTRUCTIONS THE CLEAR™330 SERIES
Contents
1. Contact your ENT doctor physician The earwire is yellow and stiff Contact your hearing care professional The ear tip earmould is not correctly placed in your ear canal Take the ear tip earmould out and reinsert it The ear tip earmould fit is too loose Contact your hearing care professional Problem Potential cause Solution The hearing a The RC DEX is a Move the RC DEX aids do not used beyond closer to the CLEAR respond with a correspond the transmission range gt 1m hearing aids b Move away from The receiver is not adequately secured in the ear tip earmould Instant ear tip Replace the ear tip If the problem persists contact your hearing care professional Custom ear tip earmould Contact your hearing care professional Your two hearing aids are not working in synchrony The connection between the hearing aids is lost Turn the hearing aids off and on again 30 ing change b Strong electro known source of EM in volume or magnetic interfe interference program to rence in the c Check with dispenser the RC DEX vicinity to make sure RC c The RC DEX DEX is matched with and the CLEAR CLEAR hearing aids hearing aids are not matched The wearer a The battery in a Replace battery in hears inter one of the hearing one or both hearing rupted aids has expired aids speech on b Strong electro b Move away from and off from mag2. If the battery drawer does not close easily the battery is incorrectly inserted When changing battery it is a good idea to hold the hearing aid over a table The hearing aid may be provided with a battery drawer without a nail grip which means that you need a tool to open the battery drawer This type of drawer can be a good choice if the hearing aid is worn by a child A special tool for opening the drawer will be in cluded with this drawer The battery drawer is opened as illus trated Low battery indication An acoustic indicator will sound when the battery is nearly exhausted unless this function has been dis abled see page 9 We recommend that you always have a spare battery with you EN saune Never leave an exhausted battery in the hearing aid Exhausted batteries may leak damaging the hearing aid Ae Your hearing aid may stop functioning for instance if the battery is exhausted You should be aware of this possibility in particular when you are in traffic or are otherwise dependent on warning signals Turning the hearing aid on and off The battery drawer of the hearing aid also functions as the on off switch Close the battery drawer to turn on a the hearing aid An acoustic indicator will indicate that the hearing aid has been switched on unless this function has been disabled To turn off the hearing aid open the battery drawer slightly to the first po sition where a cli
3. In case of ingestion contact a physician immediately e Keep hearing aids and their parts accessories and batteries out of reach of children and anyone else who might swallow such items or otherwise cause injury to themselves Do not change batteries in front of them and do not let them see where you keep your battery supply Discard used batteries carefully Batteries are very small and can easily be mistaken for pills or the like Never put a battery or hearing aid in your mouth for any reason as you may risk swallowing it 32 33 AN wabiiinia e Risk of explosion if battery is replaced by an incorrect type or recharged Dispose of used batteries according to the in structions e Never allow others to wear your hearing aid as this could cause permanent damage to their hearing e When selecting a listening program please remember that there are situations in which it is particularly important to be able to hear the surrounding sounds e g traffic warning sig nals e The hearing aid is made of modern non allergenic materials Nonetheless in rare cases skin irritation may occur If you no tice skin irritation in or around your ear or ear canal contact your hearing care professional LS sue Do not wear your hearing aid during radiation X rays MRIs CT or other medical treatments and scans The emissions from these procedures as well as from other types of radiation such as that in a mi
4. In this program you listen via the hearing aid microphones M and the telecoil T Zen Generates different kinds of tones Contains one style Compound programs The Master program in one ear and Zen Reverse focus Audibility Extender T MT or Phone in the other If your needs change over time the combination of lis tening programs can be altered The Zen program may be used with amplification so that both the surrounding sounds and the Zen tones are heard together Or it may be used alone without amplification in quiet when you are not required to hear surrounding sounds The duration of the Zen play time can be set by your hearing care professional according to your needs Benefits The Zen program may provide a relaxing listening background for some people When the Zen program is used in a tinnitus management program its wearer may experience some relief from tinnitus 19 A CAUTION Use of the different Zen programs may interfere with hearing surrounding sounds including speech The programs should not be used when hearing such sounds is important Switch the hearing aid to a non Zen program in those situations A CAUTION If you perceive decrease in loudness tolerance of sounds speech not as clear or worsening tinnitus contact your hearing care professional A CAUTION When selecting Phone as listening program please remember that there are si
5. WIDEX STAY IN SYNC WITH LIFE USER INSTRUCTIONS THE CLEAR 330 SERIES C3 FS model RIC RITE Receiver in canal Receiver in the ear HIGH DEFINITION HEARING YOUR WIDEX CLEAR 330 HEARING AID To be filled out by the hearing care professional Date Battery size CONTENTS SYMBOLS i524 ee a ee oo aie VS lea 4 THE HEARINGAID 5 Right left identification 9 Acoustic indicators 9 THEM ALCOR src ez a nta oe wad Dia etica ats nese Du a 10 Inserting the battery 10 Low battery indication 13 Turning the hearing aid on and off 5 14 Volume adjustment 15 Lost partner alarm 17 Listening programS 18 Switching between the listening programs 21 ZEN sui tati ae fr a ad Nn as ale ut Ata Pt m foto 22 Phoner seca rm ae ea va ct dna eee na Yee aa i a 22 Using atelephone 23 Positioning the hearing aid in the ear 24 Removing the hearing aid 25 Cleanihigi case Bas et tre a ae a ee Et OEE 26 ACCESSORIES zaie SoU ata nai AIR Sa ad 28 IN CASE OF MALFUNCTION 29 CARING FOR YOUR HEARINGAID 32 WARNINGS wc secre cee e minta a pa man e aaa 33 ADVICE si suc ao aid akuna bis pagu
6. and 2 this device must accept any interference received including interference that may cause undesired operation NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by 37 turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help NOTE This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This transmitter must not be co located or operating in conjunction with any other antenna or transmitter This equipment complies
7. ck is felt Please remember to turn off the hearing aid when it is not in use Remove the battery if the hearing aid will not be used for several days Volume adjustment The hearing aid volume is adjusted automatically in ac cordance with your sound environment If you have a remote control you can also adjust the volume manually or mute your hearing aid Any adjust ment of the volume setting will be cancelled when your hearing aid is turned off or when you change program In the default setting any volume adjustment via the remote control will affect both hearing aids To alter the increments in which the volume is increased or decreased consult your hearing care professional If you have a remote control please also refer to the user instructions for this A WARNING Your hearing aid is a powerful instrument Do not use it at uncomfortably high volume levels for prolonged periods of time it might damage your hearing A CAUTION If the volume in the hearing aid is generally too loud or too weak or the reproduced sounds are distorted or if you would like any further information consult your hearing care profes sional To mute the hearing aid with a remote control Keep pressing the volume down key on the remote control after the long beep tone has sounded and un til it stops Pressing one of the volume keys briefly will bring back the sound Lost partner alarm Note Only applicabl
8. crowave oven can damage your hearing aid Radiation from for example room surveillance equipment burglar alarms and mobile phones is weaker and will not dam age the hearing aid but may create audible interference LN warns e Be aware that the use of any type of hearing aid may involve a slightly increased risk of infection in the ear canal An infec tion can arise as a result of inadequate ventilation of the ear We therefore recommend that you remove the hearing aid and ear set from your ear at night to allow the ear canal to be ventilated Make sure that you clean and inspect your hearing aid and ear set as required If an infection occurs you should seek medical attention and contact your hearing care profes sional for advice on how to disinfect the various hearing aid parts Do not under any circumstances use alcohol chlorine or similar substances e Widex hearing aids are not certified for use in mines or other areas with explosive gases AN CAUTION e Your hearing aid has been tested for interference according to international standards Nevertheless it is possible that unforeseen interference may occur in the hearing aid due to electromagnetic radiation from other products such as alarm systems room surveillance equipment and mobile phones Although your hearing aid has been designed to comply with the most stringent international electromagnetic compatibil ity standards the possibility cannot be exc
9. e if this feature has been activated by your hearing care professional If one of your hearing aids falls off your ear and or the battery is exhausted a tone signal and a spoken mes sage will sound two times in the other hearing aid and the diode will flash on both hearing aids When the lost hearing aid is repositioned and or the battery is exchanged the diodes stop flashing Listening programs Your hearing aid may be provided with four of the fol lowing programs plus either the special Zen program called Zen or the Phone program Zen Special Zen program with up to three different Zen styles Phone For phone use only Transmits the telephone sound received in one hearing aid to the other hearing aid Note that the microphones on the hearing aid to which the sound is transmitted are turned off Master Standard Music For listening to music TV For listening to the TV Comfort Attenuates background noise Reverse focus Focus on sounds from behind Audibility Extender Makes high frequency sounds audible Phone For listening to the telephone T In this program you listen via the telecoil T and not via the hearing aid microphones M The telecoil is used where a loop system is installed If you activate the telecoil program you listen to a specific sound source and shut out surrounding sounds M T
10. earing aid and allow it to dry 27 ACCESSORIES A variety of assistive listening devices are available for your hearing aid e RC DEX e TV DEX e M DEX For help in determining whether you could benefit from a remote control or other accessories please consult your hearing care professional 28 IN CASE OF MALFUNCTION The following pages contain some quick advice on what to do if your hearing aid stops working or per forms unsatisfactorily If the problems persist contact your hearing care professional for assistance Problem Potential cause Solution The hearing The hearing aid is Make sure the battery aid is not turned on drawer is completely completely closed silent The earwire is Contact your hearing broken care professional The battery is dead Insert a new battery in or does not work the hearing aid The wax guard is Change the wax guard blocked See the separate ear set user manual The hearing The battery is nearly Insert a new battery in aid volume is not powerful enough exhausted the hearing aid The wax guard is blocked Change the wax guard See the separate ear set user manual Your ear is blocked by earwax Contact your ENT doctor physician Your hearing may have changed Contact your hearing care professional 29 Problem Potential cause Solution The hearing aid whistles continuously Your ear is blocked by earwax
11. luded that it may cause interference with other equipment such as medical de vices Never try to open or repair the hearing aid yourself 34 35 ADVICE NOTE e The hearing aid will not restore normal hearing and will not prevent or improve a hearing loss resulting from organic conditions However the hearing aid can help you to make the best possible use of your remaining hearing ability You should also bear in mind that it can take time to get used to a new hearing aid and new sounds In most cases using the hearing aid infrequently will not per mit you to gain full benefit from it The use of a hearing aid is only part of hearing habilitation and may need to be supplemented by auditory training and instruction in lipreading The use of hearing aids increases the risk of accumulation of earwax Contact your physician ENT doctor if you suspect that a plug of earwax has accumulated in your ear Earwax may not only reduce your own hearing but also the effect of the hearing aid considerably It is a good idea to ask your phy sician to clean your ears a couple of times a year 36 REGULATORY INFORMATION FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA STATEMENT FCC ID TTY C3FS IC 5676B C3FS This device complies with part 15 of the FCC Rules and with RSS 210 of Industry Canada Operation is subject to the following two conditions 1 This device may not cause harmful interference
12. ma Set 36 REGULATORY INFORMATION 37 SYMBOLS The following symbols will be used throughout the manual A WARNING Messages with this heading indicate serious adverse reactions potential safety hazards and inadequate performance of device A CAUTION Messages with this heading indicate include information regard ing any special care to be exercised A EE Not for general waste THE HEARING AID The illustration below shows the hearing aid without the ear set The choice of ear set solution depends on your specific needs Please refer to the separate ear set user manual 1 On off switch 2 Battery drawer with nail grip 3 Program button 4 LED amp Right Left ID NOTE In addition to these user instructions a separate user manual is provided describing the various ear set solutions available for your hearing aid Ear sets for Widex BTE hearing aids Amae This booklet and the manual Ear sets for Widex BTE hearing aids contain important information and instructions Read these booklets carefully before you start using the hearing aid NOTE Your hearing aid ear set and accessories may not look exactly as illustrated in this booklet We also reserve the right to make any changes considered necessary INTENDED USE The CLEAR hearing aids are intended as air conduction amplification devices to be used in everyday listening environments The CLEAR hearing aids
13. may be provid ed with the Zen program intended to provide a relaxing sound background i e music noise source for adults who desire to listen to such a background in quiet INDICATIONS FOR USE The devices are indicated for individuals with a full range of hearing loss severity from slight 16 dB HL to 25 dB HL to severe profound 90 dB HL and all hear ing loss configurations They are to be prescribed by licensed hearing health care professionals audiologists hearing aid special ists otolaryngologists who are trained in hearing rehabilitation as well as tinnitus management DESCRIPTION OF DEVICE Your CLEAR hearing aid is used with an ear set which consists of an earwire and an earpiece in which the receiver is placed The hearing aid uses a proprietary wireless technology WidexLink to enable communica tion between the left and the right hearing aids as well as between the hearing aids and the DEX accessories Your hearing aid may be provided with an optional lis tening program called Zen It makes musical tones and sometimes a rushing noise in the background These sounds are shaped according to your hearing loss Right left identification The arrow shows the position of the identification mark red right and blue left Acoustic indicators The hearing aid may be set to produce a signal to indi cate the use of certain functions The signal may be a spoken message or tones adjusted by the hearing ca
14. netic interfe known sources of the hear rence in the interference ing aids or vicinity no speech muted from the trans mitting ear 31 CARING FOR YOUR HEARING AID The hearing aid is a valuable object and should be treated with care Here are some things you can do to prolong the life of your hearing aid WARNINGS A CAUTION e Turn off your hearing aid when it is not in use Remove the battery if the hearing aid will not be used for several days e When the hearing aid is not in use keep it in its case in a cool dry location out of reach of children and pets Do not expose the hearing aid to extreme temperatures or high humidity Make sure to dry the hearing aid thoroughly after heavy perspiration such as that which may occur during intense physical activity e g playing sports Avoid dropping your hearing aid perform cleaning and bat tery changes while holding the hearing aid above a soft sur face Do not wear your hearing aid while in the shower or swim ming or when using a hair dryer perfume hair and body sprays or gels such as suntanning lotions or creams e In environments with high humidity a drying kit may be used daily to reduce the amount of moisture inside the hearing aid See the instructions enclosed with the drying kit LN wien Hearing aids and batteries can be dangerous if swallowed or used improperly Swallowing or improper use can result in severe injury or even fatalities
15. re professional in consultation with you The signal can also be deactivated diete curti Tone Off Confirming program button use IS Off Changing program Message Tones Off Starting up the hearing aid Message Tone Off Warning about low battery Message 4 tones Off Warning about lost partner Message Off Service reminder Message Off Bold indicates standard setting The battery We recommend zinc air batteries Use a size 312 bat tery for the hearing aid To obtain replacement batteries please consult your hearing care professional It is important to take note of the expiration date and the recommendations re garding disposal of used batteries on the battery pack Otherwise there is a risk that the battery life may be reduced Inserting the battery Before inserting a new battery into the hearing aid remember to remove the adhe sive tab Once the tab has been removed the battery will start functioning after a few seconds A CAUTION Do not use batteries if there is a sticky residue from the tab or other unwanted substance as this can cause the hearing aid to malfunction Use the nail grip to gently swing the battery drawer completely open Do not press the drawer beyond the open position Place the battery in the drawer so that the plus sign on the battery faces upward You can use the battery magnet provided to steer the battery into place
16. the ear Insert the earpiece in the ear canal while holding the lower part of the earwire It may help to pull the outer ear backwards and upwards with the opposite hand Place the hearing aid behind the ear so that the hear ing aid and earwire rest comfortably on the ear close to your head The illustrations show an open ear tip For further infor mation on ear tip earmould types anchors and proce dures see the separate ear set user manual provided Removing the hearing aid Remove the hearing aid from its position behind the ear Carefully pull the earpiece out of the ear canal while holding the lower part of the earwire If the earpiece is provided with an extraction cord take hold of this and carefully pull the ear tip out of the ear canal 25 Cleaning The following cleaning accessories are available for the hearing aid and ear set Please see user manual Earsets for Widex BTE hearing aids 1 Cloth 2 Long wax removing tool 3 Short wax removing tool 4 Brush 4 1 2 3 Contact your hearing care professional if you need ad ditional supplies of cleaning accessories Selection depenas on your ear set solution 26 Clean the hearing aid with the soft cloth after use AN Wanie Never use water or cleaning solutions to clean the hearing aid as this may cause it to malfunction When the hearing aid is not in use the battery drawer should be left open to ventilate the h
17. tuations in which it is particularly important to be able to hear the surrounding sounds 20 Switching between the listening programs Each time you switch to another program an acous tic indicator will sound unless this function has been disabled Program 1 Message or one short beep Program 2 Message or two short beeps Program 3 Message or three short beeps Program 4 Message or one long and one short beeps Zent Message or tone or Phone Message or tone In the default setting both your hearing aids will be affected when you change programs 21 Zen This program is accessed via a long press two secs on the program button on the hearing aid or the RC DEX A short press then allows you to cycle through the available Zen styles You can exit Zen by pressing and holding the program button for two seconds Phone This program is also accessed via a long press two secs on the program button on the hearing aid You can exit Phone by pressing and holding the same program button for two seconds If you wish to have the program button disabled please consult your hearing care professional 22 Using a telephone When using a telephone we recommend that you hold the telephone against your head at an angle above your ear rath er than directly against the ear If the sound is not optimal try moving the telephone earpiece to a slightly different position 23 Positioning the hearing aid in
18. with the Industry Canada RF radiation exposure limits set forth for an uncontrolled environment as per IC RSS 102 Changes or modifications to the equipment not expressly approved by Widex could void the user s authority to operate the equipment 38 CE 0459 Hereby Widex A S declares that this C3 FS is in com pliance with the essential requirements and other rel evant provisions of Directive 1999 5 EC A copy of the Declaration of Conformity can be found at http www widex com N26346 39 Hearing aids accessories and batter ies should not be disposed of with nor mal household waste Please consult your national Widex distributor for advice on how to dispose of these items 40 41 42 43 x A Manufacturer C WIDEX A S Nymoellevej 6 DK 3540 Lynge 0459 Denmark www widex com ili I sxe or 9 514 0177 001 401
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