USER`S MANUAL Cloud Email Firewall 4.3.2.4 1 Cloud Email
Contents
1. Cloud Email amp Web Security EE Cloud Email Firewall User s Manual Version 4 3 2 4 SPAMINA Cloud Email amp Web Security Contents 1 INTRODUCTION TO CLOUD EMAIL FIREWALL eege esse ee diges eege ie eo see sede 4 1 1 WHAT IS CLOUD EMAIL FIREWALL ee esse esse see see ee ee ee ee ee ee ee ee ee ee ee ee ee RE ee ee ee ee AR Ee ee ee ee AA EE ee ee ee ee ee ee ee ee Ee 4 1 1 1 What makes Cloud Email Firewall different 4 Eh JOS EE RE AE AE AE EE 4 12 HOW WORKS ase be misten dende heteen tantie ee ee ee 5 1 2 1 How messages are classified annua enrnennnrrnennnnnnrnennnneneneennnnersennnnnserensnnnsenens 5 2 CLOUD EMAIL FIREWALL INTERFACE ies ie ese seen oe eed sesse GENEE Eege 5 2 1 CLOUD EMAIL FIREWALL CONTROL PANEL USER LEVEL ie sees eis e Ge nm Ge ie ee ede ep Ge ernestine 5 2 1 1 Messages e ad N EN EE ER peen etende 6 21 1 1 SI Lan ER EE DAA T ARR te E A S 6 2 11 2 ear N 6 2 1 1 3 Mail pending validation esse ss esse ee ee Ee ee EE Ee ee ee EE ee ee Ee ee ee ee ee ee ee ee ee ee ee ee ee 6 2 1 1 4 WEN Ia dIE EE N EE EE OE N ER AE OE OE ER 6 2 1 1 5 MOUS OEE Saen N A E E E E EE 6 2 1 1 6 Wie ide sie MS EE RE EE N 6 2 1 1 7 METS UV CAND EE N 6 EL EE GEC MEME ER OE EE OE EE OE N eee 6 2 1 2 1 WHITELIST EE RE EE E 6 2 1 2 2 sed RE EE N RE ER EE EE N RR 7 2 1 2 3 List of senders pending EH e Ed e WE 7 2 1 2 4 Et sed EE EE OE OE okra 7 2 1 2 5 soel de siele AE EE ER EE EE Ee 7 2 1 2 6 Rules eine ed crest c2. password again In order to help you to choose a secure password this feature will allow you to check if the password is valid or not Tips for creating a secure password Cloud Email amp Web Security USER S MANUAL Cloud Email Firewall 4 3 2 4 9 SPAMINA Cloud Email amp Web Security EZ STE ER EE SE LT Lowercase and uppercase letters a to z except e Numbers 0 9 e Symbols allowed _ e Minimum length of 8 characters and maximum of 64 characters Account data Change Password Moeccanesc ner nane Username userspamina dominio com Old Password Help Password Confirm Password Mandatory fields Kl Save 2 l1 4 1 3 Messages per page You can change the number of messages displayed per page in the panel permitted values are 10 15 20 50 75 100 200 500 Account data acd Messages per page Here you can set up the number of results you want to obtain per page Results per page 10 2 1 4 2 Lists and notices Mailing lists This kind of email comes from automated distribution system newsletters news bulletins sales to which user may have subscribed Cloud Email Firewall detects these messages and considers them as valid mail These emails are delivered to the user s inbox If you enable the option Deliver to email manager you will receive these messages in your inbox while if you enable the option Hold in SPA
3. MINA you will only see these messages in the Mailing list folder within the Cloud Email Firewall control panel Cloud Email amp Web Security USER S MANUAL Cloud Email Firewall 4 3 2 4 10 SPAMINA Cloud Email amp Web Security Lists and Notices Ce This type of email comes from automated distribution systems newsletters bulletins special offers the user has signed up for at some point SPAMINA detects these messages and stores them in the Mailing Lists folder If you enable the option Deliver to email manager the users of your domain will receive the lists in their email managers MS Outlook Thunderbird Outlook Express whereas if you enable the option Hold in SPAMINA the users of your domain can only see these messages in the Mailing Lists folder in the Control Panel Messages tab or through the SPAMINA Notifier Deliver to email manager Hold in Spamina Kl Save changes Server warnings Cloud Email Firewall sends out notifications for emails that could not be delivered or if emails were send to recipients that are not registered within the product Cloud Email Firewall places these messages in the Notifications folder If you enable the option Deliver to email manager you will receive these messages in your inbox while if you enable the option Hold in SPAMINA you will only see these messages in the Notifications folder in the Cloud Email Firewall control panel sm
4. acklists the message is retained as spam Anti spam filter finally and for all those messages whose senders are not included in any list an anti spam filter is applied with two operational modes Guaranteed and Automatic default In Guaranteed mode messages which are not included in any of the lists will remain pending validation until the sender or recipient validates that message To make list management easier Cloud Email Firewall offers the possibility of importing the contact list from your email client As this your contacts will automatically be white listed and for the future considered as valid 2 Cloud Email Firewall interface 2 1 Cloud Email Firewall Control Panel User level SPAMINA Email Firewall users can access a personal control panel via the URL provided by your company where it is possible to find all the information you need about the service provided It includes the sections Messages Filtering Personalization Settings Below screenshot shows filtering options available within the user interface Valid mail 1 Message Search Ir O on Sender Search GB spam Send to white List send to Black List a Re deiver EY delete Sender Subject Date V C E no reply spamina com Bienvenido Cloud Email Firewall Bienvenido a a Cloud Email FirewallDesde 12 01 2012 To access the control panel just enter your email account user name and password in the login section of the URL provided by
5. dering the filtering mode Automatic or Guaranteed and the protection level you require and let s you manage several mail accounts at the same time You have access to the Same options from within the Cloud Email Firewall web page 3 1 1 Technical Specifications The Notifier works in Windows operating systems XP Vista and Windows 7 Mac OS X Linux x86 64 Linux PowerPC and Linux i386 the operative system must support multiuser It is an optional program to enhance the use of the external email filter but it is not necessary to install it to protect an email account Cloud Email amp Web Security USER S MANUAL Cloud Email Firewall 4 3 2 4 14
6. ell These messages are notifications sent automatically by email servers They notify of messages that could not be delivered or messages addressed to non existing recipients SPAMINA stores these messages in the Notifications folder If you enable the option Deliver to email manager the users of your domain will receive the lists in their email managers MS Outlook Thunderbird Outlook Express whereas if you enable the option Hold in SPAMINA the users of your domain can only see these messages in the Notifications folder in the Control Panel Messages tab or through the SPAMINA Notifier Deliver to email manager Hold in Spamina kl Save changes Virus warnings When you receive a message that contains a virus Cloud Email Firewall deletes it and sends a notification message to the user mentioning the delivery attempt and the presence of a virus as well as the name of the virus detected Cloud Email amp Web Security USER S MANUAL Cloud Email Firewall 4 3 2 4 11 Cloud Email amp Web Security emmmer ee TT EA va 105 Virus warnings These are notifications sent by SPAMINA reporting the presence of a virus in an email received in your account SPAMINA stores these notifications in the Virus warnings folder If you enable the option Deliver to email manager the users of your domain will receive the lists in their email managers MS Outlook Thunderbird Outlook Express w
7. hereas if you enable the option Hold in SPAMINA the users of your domain can only see these messages in the Virus Warnings folder in the Control Panel Messages tab or through the SPAMINA Notifier Deliver to email manager Hold in Spamina El Save changes 2 1 4 3 Trusted lists Trusted lists include valid email addresses which a user receives This list is personal and it is automatically generated according to SPAMINA s own protocol Trusted lists are made up of email addresses from messages regularly received by the user These lists are personal and are generated automatically Enable the use of trusted lists la Save 2 1 5 Archive Search You may use the search interface to perform queries on the archived emails In the section Conditions you may indicate all the search criteria you wish to use These criteria may include the fields and operations indicated in the following table Field Operation Value To contains All or part of an email addresses RH does not contain From contains All or part of an email addresses m does not contain Cc contains All or part of an email addresses does not contain Cloud Email amp Web Security USER S MANUAL Cloud Email Firewall 4 3 2 4 12 SPAMINA Cloud Email amp Web Security Subject starts with Text to find in the email s subject line does not start with m ends with does not end with contains does not contain is e
8. lter applied by one person may not be valid for another person If there is a message that has been mistakenly detected as spam it can be recovered Guaranteed filtering This checks and validates the source of messages checking whether the senders are included in the valid senders list white list Any sender not included in the white list will receive a validation message A simple click will add the sender to your white list and all their future messages will be automatically delivered Cloud Email Firewall has lists of valid senders and domains whose messages will only go through the antivirus process and the invalid ones which will be considered as junk mail Cloud Email amp Web Security USER S MANUAL Cloud Email Firewall 4 3 2 4 7 SPAMINA Cloud Email amp Web Security 2 1 2 6 Rules engine Spamina has provided a rules engine panel for more advanced users where users may create customized rules that will affect email arriving at the User s Cloud Email Firewall level Users may change priority for rules using the arrows within the priority column Rules engine Show information about rules engine Y Although you can create as many rules as you believe to be necessary it is important to note that the use of too many rules may affect system performance causing delays in the reception delivery of email There is 1 filtering rule ga Create rule CP osete ify Apply to emails where To field Contains
9. ones et ee nde ee Re ee ie pawn On ee Oe ee ee ee ee 8 Cloud Email amp Web Security USER S MANUAL Cloud Email Firewall 4 3 2 4 2 SPAMINA Cloud Email amp Web Security 2 1 3 Personalization section E 8 2 1 3 1 WANS AS N RE E E E ETE 8 2 1 3 2 fe nen TE 8 2 1 3 2 1 SUM ARIES ER OE OE GEeieg 8 Al eg lee EE EE 9 2 1 4 1 EREM AR EE EE ER AE EE OE EE 9 2 1 4 1 1 Personal Miete gn e EE 9 2 1 4 1 2 PASS else EE EE EE taannde reces entente 9 2 1 4 1 3 VT 10 2 1 4 2 Wase ale Re ede AR EE EO TA 10 2 1 4 3 et Ge ME se es ie ig DRR DE ie Ge GE Re EE Ge in 12 OE eie EE ER OE EE ER OE EE OE EE 12 4 ADDITIONAL ZEN Le gel KE LA e En Ber 14 3414 e ee TEE eo ee Ee ei Ee ee eg ee ee ee Be OR Ek Ge 14 Cloud Email amp Web Security USER S MANUAL Cloud Email Firewall 4 3 2 4 3 SPAMINA Cloud Email amp Web Security Es K e SE e a 1 Introduction to Cloud Email Firewall 1 1 What Is Cloud Email Firewall Cloud Email Firewall is an innovative security service which protects company domains and email servers from spam viruses and phishing attempts fraudulent email To use the service there is basically no maintenance activity required by the administrator The update of external filters is transparent and executes without any interaction The email service will continue even in case of a failure fault tolerance Detailed statistical information and configurable reports about email activity are provided End use
10. qual to is different than Body contains Text to find in the body of the email does not contain Emails with a date is equal to Date in which the email was sent m is different than is equal or higher than is lower or equal to Finally you may specify the logical operation that you wish to apply in order to combine the search conditions All the previous conditions The search results will be those that meet all the conditions indicated Some of the previous conditions The search results will be those that meet any of the conditions indicated Cloud Email amp Web Security USER S MANUAL Cloud Email Firewall 4 3 2 4 13 SPAMINA Cloud Email amp Web Security Conditions To contains el usert domi com sjon Body gt contains Test wa The results must meet Ge Al the previous conditions Some of the previous conditions X Cancel Q Search 3 Additional functions 3 1 SPAMINA Notifier The Cloud Email Firewall Notifier is a utility which can be installed that offers complete control of email management Once installed a small icon is displayed in the system box which flickers when the service is enabled and gives different notices arrival of new emails virus warnings and undelivered emails The Notifier has intuitive menus and lets you access all the service options It lets you manage messages by marking them as valid mail invalid or by deleting them as well as consi
11. rs can easily access their email from any connection device no setup by end user required Cloud Email Firewall operates as an external filter between the email recipient and sender It collects receives messages filters them before they are delivered and grants email free of threats Main benefits Cloud Email Firewall does not slow down computers or mobile devices filtering is performed via an external server either as appliance or Cloud Email Firewalls remote servers and confidentiality is fully guaranteed validated by econfia Mobility It protects your email domain no matter from where you access your mail your home PC the office a cyber cafe a PDA or other mobile device etc The solution is continuously updated completely transparent to users no intervention is required It saves bandwidth by eliminating junk mail and reduces other risks associated with email It saves users time and effort by preventing them from having to delete unwanted messages that saturate their inboxes 1 1 1 What makes Cloud Email Firewall different Cloud Email Firewall is an application that operates as an external email filter with the following advantages for users It blocks threats before they can reach your computers It is not a drain on your computers resources filtering is performed from Cloud Email Firewall It does not only protect computers but also your email accounts Cloud Email Firewall provide
12. s and email domains may be imported The file to be imported must contain elements separated by comma semi colon or line break Each line of the file may contain several elements separated by the mentioned separators The file may be either txt or csv The maximum number of elements per file is 2000 2 1 2 3 List of senders pending validation The List of senders pending validation may contain email addresses In order to avoid redundancy in the black lists and white lists a sender cannot be added if the domain already exists in any of the lists Meanwhile when a domain is added to the list the senders belonging to that domain will be deleted 2 1 2 4 Trusted lists These are effectively automatic white lists These lists are automatically created If an error is detected and there is an invalid entry it can be sent to the black list 2 1 2 5 Filtering mode Messages are filtered for spam to determine whether a message is valid or not When Cloud Email Firewall does not know where the message comes from messages received from senders or email domains which are not registered in its lists it applies one of below filtering modes Automatic filtering When Cloud Email Firewall receives an email it analyzes it and gives it a score according to its characteristics to determine whether it is valid or spam you can choose the protection level The filters applied to your mail can be customized at any time A valid fi
13. s mobility It uses its own trusted lists or dynamic white lists which minimize the possibility of false positives 1 1 2 Is it secure Cloud Email Firewall operates as an appliance setup in a company s data centre fully independent from the email server or as an email service provider along with your current Internet service provider Data confidentiality is fully guaranteed All processes are fully automated with no human intervention or access to the email filter needed Cloud Email amp Web Security USER S MANUAL Cloud Email Firewall 4 3 2 4 4 SPAMINA Cloud Email amp Web Security The organization is fully compliant with personal data protection legislation and is subject to continuous external and independent audits 1 2 How it works 1 2 1 How messages are classified Cloud Email Firewall runs all email messages through three separate checks to determine if they contain viruses or whether they are junk mail 1 Connection filters the source of every email received is analyzed to verify whether the sender is reliable or a known spammer Antivirus filter Checks if a message is infected with a virus The Message gets deleted and the user can reguest a detailed report about the infected email List filter Checks if the sender is included in the valid email lists white list if so the message will be delivered to the recipient s inbox If the sender is included in the non valid email list bl
14. spam Do not deliver to recipient D N Send to Spam folder We recommend using the rules engine only if the other service options do not detect certain emails 2 1 3 Personalization section 2 1 3 1 Language From this menu you can change the language in which the control panel is setup Language Select language English E El Save 2 1 3 2 Automated messages 2 1 3 2 1 Summaries Cloud Email Firewall sends a summary to all users whose emails are blocked as spam pending validation senders added in the lists etc According to the settings of each account this Summary is sent daily weekly or never Cloud Email amp Web Security USER S MANUAL Cloud Email Firewall 4 3 2 4 8 SPAMINA Cloud Email amp Web Security Automatic messages I agree to receive brief messages from my account protected by SPAMINA Do not send report Send daily report Send weekly report 2 1 4 Settings section 2 1 4 1 Account data 2 1 4 1 1 Personal information Here you will find the following account data First and surname telephone number address city and country not required fields Account data Personal Information First name and surname user Phone number Address City Country Mandatory fields Kl Save 2 1 4 1 2 Password If you want to change your password you will need to enter your previous password enter your new password and enter the new
15. y sent by email servers related to mail which could not be delivered or recipients that did not exist Cloud Email Firewall places these messages in the WVotifications folder 2 1 1 7 Trash can Contains messages that have been deleted by the user This folder is emptied every day 2 1 2 Filtering section In order to avoid repetitions of valid and invalid senders and domains a sender cannot be added if the domain the user belongs to already exists in the same list Therefore when adding a domain to a list all the separate email addresses from that domain will be removed from the list 2 1 2 1 White List Cloud Email Firewall classifies messages received from senders or domains registered in your White List as valid emails immediately and without applying any filter Email addresses and email domains may be imported The file to be imported must contain elements separated by comma semi colon or line break Each line of the file may contain several elements separated by the mentioned separators Cloud Email amp Web Security USER S MANUAL Cloud Email Firewall 4 3 2 4 6 SPAMINA Cloud Email amp Web Security The file may be either txt or csv The maximum number of elements per file is 2000 2 1 2 2 Black List Operates the same way as the White List but has the opposite effect Every email send from a listed domain or email address will be considered a non valid sender Email addresse
16. your company or access from the Notifier Cloud Email amp Web Security USER S MANUAL Cloud Email Firewall 4 3 2 4 5 SPAMINA Cloud Email amp Web Security 2 1 1 Messages section 2 1 1 1 Spam Emails are saved for as many days as the administrator decides Once expired they are sent to the 7rash can and deleted If you receive a false negative email in this folder you can recover it by clicking Not spam 2 1 1 2 Valid mail Valid email is saved in Cloud Email Firewall for as many days as the administrator decides Once this period has expired they are sent to the 7rash can False negative messages must be confirmed as Spam so Cloud Email Firewall can provide feedback to the Web 2 1 1 3 Mail pending validation These are emails from senders that have not been registered by the Cloud Email Firewall sender validation system This folder Mail pending validation for the guaranteed filtering mode is always displayed regardless of user mode filtering 2 1 1 4 Mailing lists This email comes from automatic distribution systems newsletters news bulletins sales to which you may have subscribed Cloud Email Firewall detects these messages and stores them in this folder 2 1 1 5 Virus warnings These are notifications sent by Cloud Email Firewall reporting the presence of a virus in an email you have received in your email account 2 1 1 6 Notifications These emails are notifications automaticall
Download Pdf Manuals
Related Search