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1. Step 3 a Depending on your operating system specify the paper type and weight from Printing Preferences or from the Print dialog b Resend the print job Step 4 a Remove the paper from the tray and then turn it over b Resend the print job Step 5 a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it b Resend the print job Is the paper still curled Go to step 4 Is the paper still curled Go to step 5 Is the paper still curled Contact customer support The problem is solved The problem is solved The problem is solved La Troubleshooting Print irregularities Leading edge LESAGn Trailing edge Action Step 1 a Move the width and length guides in the tray to the correct positions for the size of the paper loaded in the tray b Resend the print job Do print irregularities still appear Yes Go to step 2 208 No The problem is solved Step 2 From the printer control panel set the paper size and type in the Paper menu to match the paper loaded in the tray Is the tray set to the size and type of the paper loaded in the tray Step 3 a Depending on your operating system specify the paper type and weight from Printing Preferences or from the Print dialog b Resend the print job Do print irregularities still appear Go to step 3
2. 1 The paper source supports paper size without size sensing 2 Universal is supported in the standard 250 sheet tray only if the paper size is from 148 x 215 9 mm 5 83 x 8 5 in to 215 9 x 355 6 mm 8 5 x 14 in 3 Universal is supported in the multipurpose feeder and manual feeder only if the paper size is from 76 2 x 127 mm 3x5 in to 215 9 x 359 9 mm 8 5 x 14 17 in 4 Universal is supported in duplex mode only if the width is from 210 mm 8 27 in to 215 9 mm 8 5 in and the length is from 279 4 mm 11 in to 355 6 mm 14 in Paper and specialty media guide 51 Paper size and Standard Manual 650 sheet duo tray Scanner Duplex dimension 250 sheet tray feeder glass mode 550 sheet tray Multipurpose feeder C5 Envelope 162 x 229 mm 6 4 x 9 in B5 Envelope X V 176 x 250 mm 6 9 x 9 8 in Other Envelope X V 98 x 162 mm 3 9 x 6 3 in up to 176 x 250 mm 6 9 x 9 8 in 1 The paper source supports paper size without size sensing 2 Universal is supported in the standard 250 sheet tray only if the paper size is from 148 x 215 9 mm 5 83 x 8 5 in to 215 9 x 355 6 mm 8 5 x 14 in 3 Universal is supported in the multipurpose feeder and manual feeder only if the paper size is from 76 2 x 127 mm 3x5 in to 215 9 x 359 9 mm 8 5 x 14 17 in 4 Universal is supported in duplex mode only if the width is from 210 mm 8 27 in to 215 9 mm 8 5 in and th
3. 194 Contact customer support Paper frequently jams Action Step 1 a Pull out the tray and then do one or more of the following e Make sure paper lies flat in the tray e Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray Check if the paper guides are aligned against the edges of the paper e Make sure the paper is below the maximum paper fill indicator e Check if you are printing on a recommended paper size and type b Insert the tray properly If jam recovery is enabled then the print jobs will reprint automatically Do paper jams still occur frequently Step 2 a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it b Resend the print job Do paper jams still occur frequently Yes Go to step 2 Go to step 3 No The problem is solved The problem is solved X Step 3 a Review the tips on avoiding jams For more information see Avoiding jams on page 162 b Follow the recommendations and then resend the print job Do paper jams still occur frequently Contact customer support The problem is solved Troubleshooting 195 Paper jam message remains after jam is cleared Action Yes No a Do either of the following Contact customer The problem is solved support e For touch screen printer
4. 0 10 225 seconds Notes e 90 seconds is the factory default setting A setting value of 0 disables the timeout e fa value between 1 and 9 is selected then Invalid appears on the display and the value is not saved TCP IP menu To access the menu navigate to either of the following e Network Ports gt Standard Network gt Standard Network Setup gt TCP IP e Network Ports gt Network x gt Network x Setup gt TCP IP Note This menu is available only in network printers or printers attached to print servers Use To Set Hostname Set the current TCP IP host name Note This can be changed only from the Embedded Web Server IP Address View or change the current TCP IP address Note Manually setting the IP address sets the Enable DHCP and Enable Auto IP settings to Off It also sets Enable BOOTP and Enable RARP to Off on systems that support BOOTP and RARP Netmask View or change the current TCP IP netmask Gateway View or change the current TCP IP gateway Enable DHCP Specify the DHCP address and parameter assignment On Note On is the factory default setting Off Enable RARP Specify the RARP address assignment setting On Note Off is the factory default setting Off Understanding the printer menus Use Enable BOOTP On Off Enable AutolP Yes No Enable FTP TFTP Yes No Enable HTTP Server Yes No WINS Server Address 92 aI Specify the BOOTP address assignm
5. 37 180 Insufficient memory to collate job 37 180 Insufficient memory to support Resource Save feature 35 180 Insufficient memory some Held Jobs were deleted 37 180 Insufficient memory some held jobs will not be restored 37 180 Load paper source with custom string 181 Load paper source with custom type name 181 Load paper source with paper size 181 Load paper source with paper type paper size 181 Load Manual Feeder with custom string 182 Load Manual Feeder with custom type name 182 Load Manual Feeder with paper size 182 Load Manual Feeder with paper type paper size 182 Maintenance kit low 80 xy 182 Maintenance kit nearly low 80 xy 182 Maintenance kit very low x estimated pages remain 80 xy 183 Memory full 38 183 Network x software error 54 183 Non Lexmark color supply type see User s Guide 33 xy 183 Not enough free space in flash memory for resources 52 183 Reinstall missing or unresponsive color cartridge 31 xy 184 Reload printed pages in Tray x 184 Remove packaging material area name 184 Remove paper from standard output bin 185 Replace color cartridge 0 estimated pages remain 88 xy 185 Replace color cartridge printer region mismatch 42 xy 185 Replace type imaging kit O estimated pages remain 84 xy 185 Replace all originals if restarting job 185 Replace defective type imaging kit 31 xy 186 Repl
6. 8 5 x 14 in 1 The paper source supports paper size without size sensing 2 Universal is supported in the standard 250 sheet tray only if the paper size is from 148 x 215 9 mm 5 83 x 8 5 in to 215 9 x 355 6 mm 8 5 x 14 in 3 Universal is supported in the multipurpose feeder and manual feeder only if the paper size is from 76 2 x 127 mm 3x5 in to 215 9 x 359 9 mm 8 5 x 14 17 in 4 Universal is supported in duplex mode only if the width is from 210 mm 8 27 in to 215 9 mm 8 5 in and the length is from 279 4 mm 11 in to 355 6 mm 14 in J Paper and specialty media guide Paper size and dimension Executive 184 x 267 mm 7 3 x 10 5 in Standard 250 sheet tray V Manual feeder v 650 sheet duo tray 550 sheet tray Multipurpose feeder ADF Scanner glass v 50 Duplex mode Oficio Mexico 216 x 340 mm 8 5 x 13 4 in V Folio 216 x 330 mm 8 5 x 13 in Statement 140 x 216 mm 5 5 x 8 5 in Universal 76x 127 mm 3 x5 in to 216 x 356 mm 8 5 x 14 in Universal 148 x 210 mm 5 8 x 8 3 in to 216 x 356mm 8 5x 14 in NEZ V 1 3 v ye 7 v v V 7 3 4 Envelope Monarch 98 x 191 mm 3 9 x 7 5 in 9 Envelope 98 x 225 mm 3 9 x 8 9 in 10 Envelope 105 x 241 mm 4 1 x 9 5 in DL Envelope 110 x 220 mm 4 3 x 8 7 in v v v v X
7. Contact customer support The problem is solved e The multipurpose feeder does not automatically detect the paper size You must set the size from the Paper Size Type menu Troubleshooting Action Step 1 a Open the trays and then check if they contain paper of the same size and type Check if the paper guides are in the correct positions for the size of the paper loaded in each tray e Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray b Resend the print job Do the trays link correctly Step 2 a Fromthe printer control panel set the paper size and type in the Paper menu to match the paper loaded in the trays to be linked Note The paper size and type must match for trays to be linked b Resend the print job Do the trays link correctly Unexpected page breaks occur Action Step 1 Adjust the print timeout settings a From the printer control panel navigate to Settings gt General Settings gt Timeouts gt Print Timeout b Select a higher setting and then depending on your printer model select ox or Submit c Resend the print job Did the file print correctly 202 Yes No The problem is solved The problem is solved Yes The problem is solved Go to step 2 Contact customer support EE Go to step 2 Step 2 a Check the original file for manual page breaks b Resend the print job
8. Specify the number of lines that print on each page Notes e 60 is the US factory default setting 64 is the international default setting The printer sets the amount of space between each line based on the Lines per Page Paper Size and Orientation settings Select the paper size and orientation before setting Lines per Page Set the printer to print on A4 size paper Notes e 198 mm is the factory default setting e The 203 mm setting sets the width of the page to allow the printing of eighty 10 pitch characters Specify whether the printer automatically performs a carriage return CR after a line feed LF control command Note Off is the factory default setting PCL Emulation Settings Auto LF after CR On Off Specify whether the printer automatically performs a line feed LF after a carriage return CR control command Note Off is the factory default setting Tray Renumber Assign MP Feeder Off None 0 199 Assign Tray x Off None 0 199 Assign Manual Paper Off None 0 199 Assign Manual Envelope Off None 0 199 Configure the printer to work with printer software or programs that use different source assignments for trays and feeders Notes e Off is the factory default setting e None ignores the Select Paper Feed command This option appears only when it is selected by the PCL 5e interpreter e 0 199 allows a custom setting to be assigned 123
9. This section contains regulatory information pertaining to electromagnetic compatibility Federal Communications Commission FCC compliance information statement This product has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Notices 238 The FCC Class B limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult your point of pur
10. b Inthe Start Search or Run dialog type D setup exe c Press Enter or click OK In Macintosh Click the CD icon on the desktop Note D is the letter of your CD or DVD drive 3 Click Install and then follow the instructions on the computer screen Updating available options in the printer driver When any hardware options are installed you may need to manually add the options in the printer driver to make them available for use For Windows users 1 Open the printers folder In Windows 8 From the Search charm type run and then navigate to Apps list gt Run gt type control printers gt OK In Windows 7 or earlier a Click 4 or click Start and then click Run b Inthe Start Search or Run dialog type control printers c Press Enter or click OK 2 Depending on your device do either of the following e Press and hold the printer you want to update Right click the printer you want to update 3 From the menu that appears do either of the following e For Windows 7 or later select Printer properties e For earlier versions select Properties 4 Click the Configuration tab Additional printer setup 26 5 Do either of the following e Click Update Now Ask Printer e Under Configuration Options manually add any installed hardware options 6 Click Apply For Macintosh users 1 From the Apple menu navigate to either of the following System Preferences gt Print amp Scan gt select yo
11. 4 Click Printer Settings 5 Type the IP addresses of the source and target printers in their appropriate fields Note If you want to add or remove a target printer then click Add Target IP or Remove Target IP 6 Click Copy Printer Settings Restoring factory default settings If you want to keep a list of the current menu settings for reference then print a menu settings page before restoring the factory default settings For more information see Printing a menu settings page on page 31 If you want a more comprehensive method of restoring the printer factory default settings then perform the Wipe All Settings option For more information see Erasing non volatile memory on page 133 Warning Potential Damage Restoring factory defaults returns most printer settings to the original factory default settings Exceptions include the display language custom sizes and messages and network port menu settings All downloads stored in the RAM are deleted From the printer control panel navigate to gt Settings gt Fox gt Settings gt ox gt General Settings gt ox gt Factory Defaults gt ox gt Restore Now gt ox Clearing jams 162 Clearing jams Avoiding jams Load paper properly e Make sure paper lies flat in the tray Correct loading of paper Incorrect loading of paper e Do not remove a tray while the printer is printing e Do not load a tray while the printer is printing Loa
12. Smooth Note Normal is the factory default setting Normal Rough Glossy Texture Specify the relative texture of the glossy paper loaded Smooth Note Normal is the factory default setting Normal Rough Heavy Glossy Texture Specify the relative texture of the heavy glossy paper loaded Smooth Note Normal is the factory default setting Normal Rough Labels Texture Specify the relative texture of the labels loaded Smooth Note Normal is the factory default setting Normal Rough Understanding the printer menus Use Bond Texture 83 ae Specify the relative texture of the bond paper loaded Smooth Note Rough is the factory default setting Normal Rough Envelope Texture Specify the relative texture of the envelopes loaded Smooth Note Normal is the factory default setting Normal Rough Letterhead Texture Specify the relative texture of the letterhead loaded Smooth Note Normal is the factory default setting Normal Rough Preprinted Texture Specify the relative texture of the preprinted paper loaded Smooth Note Normal is the factory default setting Normal Rough Colored Texture Specify the relative texture of the colored paper loaded Smooth Note Normal is the factory default setting Normal Rough Light Texture Specify the relative texture of the light paper loaded Smooth Note Normal is the factory default setting Normal Rough Heavy Texture Specify the relative texture of the heavy pape
13. The problem is solved Contact customer support Solving scanner problems e The scanner does not respond on page 226 Troubleshooting Scan job was not successful on page 227 Scanner unit does not close on page 227 Scanning takes too long or freezes the computer on page 228 Poor scanned image quality on page 228 Partial document or photo scans on page 229 Cannot scan from a computer on page 229 The scanner does not respond 226 Check if the power cord is plugged into the printer and a properly grounded electrical outlet Is the power cord plugged into the printer and a properly grounded electrical outlet Action Yes No Step 1 Go to step 2 Turn on the printer Check if the printer is turned on Is the printer turned on Step 2 Go to step 3 Connect the printer Check if the printer cable is securely attached to the printer and the cable securely to the computer print server option or other network device printer and the computer print server option or other Is the printer cable securely attached to the printer and the computer p network device print server option or other network device Step 3 Go to step 4 Connect the power cord to the printer and a properly grounded electrical outlet Check other electrical equipment plugged into the outlet Are the other electrical equipment working electrical equipment a
14. left edge for portrait and top edge for landscape Short Edge assumes binding along the short edge of the page top edge for portrait and left edge for landscape Copies Specify the default number of copies for each print job 1 999 Note 1 is the factory default setting Blank Pages Specify whether blank pages are inserted in a print job Do Not Print Note Do Not Print is the factory default setting Print Understanding the printer menus Use Collate 1 1 1 2 2 2 1 2 3 1 2 3 Separator Sheets Off Between Copies Between Jobs Between Pages 116 To Stack the pages of a print job in sequence when printing multiple copies Note 1 2 3 1 2 3 is the factory default setting Notes e 1 2 3 1 2 3 is the factory default setting e 1 1 1 2 2 2 stacks the print job in sequence Specify whether or not blank separator sheets are inserted Notes e Off is the factory default setting Between Copies inserts a blank sheet between each copy of a print job if Collate is set to 1 2 3 1 2 3 If Collate is set to 1 1 1 2 2 2 then a blank page is inserted between each set of printed pages such as after all page 1 s and after all page 2 s Between Jobs inserts a blank sheet between print jobs Between Pages inserts a blank sheet between each page of a print job This setting is useful when printing transparencies or when inserting blank page
15. press B confirm e Install additional printer memory Troubleshooting 179 Configuration change some held jobs were not restored 57 Held jobs are invalidated because of any of the following possible changes in the printer e The printer firmware has been updated e The tray for the print job is removed The print job is sent from a flash drive that is no longer attached to the USB port The printer hard disk contains print jobs that were stored when the hard disk was installed in a different printer model Note The printer hard disk and the flash drive are supported only in select printer models From the printer control panel select Continue to clear the message For non touch screen printer models press ox to confirm Defective flash detected 51 Try one or more of the following Replace the defective flash memory card From the printer control panel select Continue to ignore the message and continue printing For non touch screen printer models press ox to confirm e Cancel the current print job Error reading USB drive Remove USB An unsupported USB device is inserted Remove the USB device and then insert a supported one Error reading USB hub Remove hub An unsupported USB hub has been inserted Remove the USB hub and then install a supported one Incompatible tray x 59 Remove and then reinstall the indicated tray to clear the message Incorrect paper size open paper sou
16. server Notes e None is the factory default setting for Device Initiated E mail Device Userid and Device Password are used to log in to the SMTP server when Use Device SMTP Credentials is selected Understanding the printer menus 97 Security menu Confidential Print menu Use Confidential Job Expiration Off 1 hour 4 hours 24 hours 1 week aK Set a limit on how long the printer stores confidential print jobs in the printer memory Notes e If the Confidential Job Expiration setting is changed while confidential print jobs reside in the printer memory then the expiration time for those print jobs does not change to the new default value e If the printer is turned off then all confidential jobs held in the printer memory are deleted Repeat Job Expiration Off 1 hour 4 hours 24 hours 1 week Set a limit on how long the printer stores print jobs Verify Job Expiration Off 1 hour 4 hours 24 hours 1 week Reserve Job Expiration Off 1 hour 4 hours 24 hours 1 week Note Off is the factory default setting X Set a limit on how long the printer stores print jobs needing verification Set a limit on how long the printer stores print jobs for printing at a later time Security Audit Log menu Use Export Log Delete Log Yes No ST Let an authorized user export the security audit log Note The log can be downloaded from the Embedded Web Server and sa
17. size to match the paper loaded in the tray From the printer control panel change the paper type to match the paper loaded in the tray Step 3 Go to step 4 The problem is solved a Depending on your operating system specify the paper size from Printing Preferences or from the Print dialog b Resend the print job Is the page or image clipped Step 4 Contact customer The problem is solved a Remove and then reinstall the imaging kit support Warning Potential Damage Do not expose the imaging kit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems Warning Potential Damage Do not touch the underside of the imaging kit This could damage the imaging kit b Resend the print job Is the page or image clipped Gray background on prints Leading edge Trailing edge Troubleshooting 205 Action Yes No Step 1 The problem is solved Go to step 2 Reduce the toner darkness a From the Quality menu on the printer control panel reduce the toner density Note 4 is the factory default setting b Resend the print job Did the gray background disappear The problem is solved Contact customer Step 2 support a Remove and then reinstall the imaging kit Warning Potential Damage Do not expose the imaging kit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems Warnin
18. Documentation Note Select your country or region and then select Driver downloads your product to view the appropriate support site Support telephone numbers and hours of operation for your country or region can be found on the Support Web site or on the printed warranty that came with your Voice support printer Live chat support E mail support Record the following information located on the store receipt and at the back of the printer and have it ready when you contact customer support so that they may serve you faster e Machine Type number Serial number Date purchased Store where purchased Warranty information Warranty information varies by country or region In the U S See the Statement of Limited Warranty included with this printer or at http support lexmark com e In other countries and regions See the printed warranty that came with your printer Selecting a location for the printer A CAUTION POTENTIAL INJURY The printer weight is greater than 18 kg 40 Ib and requires two or more trained personnel to lift it safely When selecting a location for the printer leave enough room to open trays covers and doors If you plan to install any options then leave enough room for them also It is important to Set up the printer near a properly grounded and easily accessible electrical outlet Make sure airflow in the room meets the latest revision of the ASHRAE 62
19. Max Speed Note Max Yield is the factory default setting Set the printer to print text and graphics using only the black toner cartridge Black Only Mode Note Off is the factory default setting Specify how the printer handles temporary downloads such as fonts and macros stored in the RAM when the printer receives a job that requires more than the available memory Notes e Off is the factory default setting Off sets the printer to retain the downloads only until memory is needed Downloads are deleted in order to process print jobs On sets the printer to retain downloads during language changes and printer resets If the printer runs out of memory thenMemory full 38 appears but downloads are not deleted Finishing menu Use To Sides Duplex Specify whether two sided duplex printing is set as the user default setting for all 1 sided print jobs 2 sided Notes e 1 sided is the factory default setting e You can set two sided printing from the software program For Windows users Click File gt Print and then click Properties Preferences Options or Setup For Macintosh users Choose File gt Print and then adjust the settings from the print dialog and pop up menus Duplex Binding Define binding for duplexed pages in relation to page orientation Long Edge Notes Short Edge e Long Edge is the factory default setting This assumes binding along the long edge of the page
20. Security gt ox gt Confidential Print gt select the print job type Print job type Description Max Invalid PIN Limits the number of times an invalid PIN can be entered Note When the limit is reached the print jobs for that user name and PIN are deleted Confidential Job Expiration Lets you hold print jobs in the computer until you enter the PIN from the printer control panel Note The PIN is set from the computer It must be four digits using the numbers 0 9 Repeat Job Expiration Lets you print and store print jobs in the printer memory for reprinting Verify Job Expiration Lets you print one copy of a print job while the printer holds the remaining copies It allows you to examine if the first copy is satisfactory The print job is automatically deleted from the printer memory once all copies are printed Reserve Job Expiration Lets you store print jobs for printing at a later time The print jobs are held until deleted from the Held Jobs menu Notes e Confidential Verify Reserve and Repeat print jobs may be deleted if the printer requires extra memory to process additional held jobs e You can set the printer to store print jobs in the printer memory until you start the print job from the printer control panel e All print jobs that can be initiated by the user at the printer are called held jobs 2 Press ol Printing confidential and other held jobs Note Confidential and Verify print jobs are a
21. Set the amount of time in seconds the printer waits to receive an Print Timeout end of job message before canceling the remainder of the print Disabled job 1 255 sec Notes e 90 sec is the factory default setting When the timer expires any partially printed page still in the printer is printed and then the scanner checks to see if any new print jobs are waiting e Print Timeout is available only when using PCL emulation This setting has no effect on PostScript emulation print jobs Timeouts Set the amount of time in seconds the printer waits for additional Wait Timeout data before canceling a print job Disabled Notes 15 65535 sec Error Recovery Auto Reboot Reboot when idle Reboot always Reboot never e 40 sec is the factory default setting e Wait Timeout is available only when the scanner is using PostScript emulation This setting has no effect on PCL emulation print jobs Set the printer to restart when an error is encountered Note Reboot always is the factory default setting Error Recovery Max Auto Reboots 1 20 Determine the number of automatic reboots the printer can perform Notes e Sis the factory default setting e If the printer performs a number of automatic reboots that is the same as the menu setting within a certain amount of time then the printer shows the applicable error instead of restarting Print Recovery Auto Continue Disabled 5 255 Let the printer a
22. Specify the paper size of the original document Notes 105 e Letter is the U S factory default setting A4 is the international factory default setting Legal Folio and Oficio Mexico paper sizes are supported only in the ADF Specify the paper source for copy jobs Note Tray 1 is the factory default setting Transparency Separators On Off Place a sheet of paper between transparencies Note On is the factory default setting Separator Sheets Off Between Copies Between Jobs Between Pages Separator Sheet Source Tray x Multi Page Feeder Darkness 1 9 Place a sheet of paper between pages copies or jobs Note Off is the factory default setting Specify the separator sheet source Note Tray 1 is the factory default setting Specify the level of darkness for the copy job Note 5 is the factory default setting Number of Copies 1 999 Specify the number of copies for the copy job Note 1 is the factory default setting Understanding the printer menus Use Overlay Confidential Copy Draft Urgent Custom Off Allow priority copies On Off Allow Save as Shortcut On Off Background Removal 4 to 4 106 To Specify the overlay text printed on each page of the copy job Note Off is the factory default setting Allow interruption of a print job to copy a page or document Note On is the factory default setting Save custom copy settings as shortcu
23. Understanding the printer menus Tray Renumber Tray Renumber View Factory Defaults MPF Default 8 T1 Default 1 T2 Default 4 T3 Default 5 T4 Default 20 T5 Default 21 Env Default 6 MPaper Default 2 MEnv Default 3 Restore Defaults Show the factory default setting assigned to each tray or feeder Restore all tray and feeder assignments to the factory default settings Yes i No HTML menu Font Name Joanna MT Set the default font for HTML documents Albertus MT Letter Gothic Note The Times font is used in HTML documents that do not Antique Olive Lubalin Graph specify a font Apple Chancery Marigold Arial MT Monalisa Recut Avant Garde Monaco Bodoni New CenturySbk Bookman New York Chicago Optima Clarendon Oxford Cooper Black Copperplate Coronet Courier Eurostile Garamond Geneva Gill Sans Goudy Helvetica Hoefler Text Intl CG Times Intl Courier Intl Univers Palatino StempelGaramond Taffy Times TimesNewRoman Univers Zapf Chancery NewSansMTCS NewSansMTCT New SansMTJA NewSansMTKO 124 Understanding the printer menus Font Size Set the default font size for HTML documents 1 255 pt Notes 12 ptis the factory default setting Font size can be increased in 1 point increments Scale Scale the default font for HTML documents 1 400 Notes e 100 is the factory default setting e Scaling can be increased in 1 increments Orientation Set th
24. Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes e View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt Paper Menu gt Custom Types 3 Select a custom paper type name and then select a paper type Note Paper is the factory default paper type for all user defined custom names 4 Click Submit Using the printer control panel 1 From the printer control panel navigate to gt Settings gt ox gt Paper Menu gt ox gt Custom Types 2 Select a custom paper type name and then select a paper type Note Paper is the factory default paper type for all user defined custom names 3 Press ox Paper and specialty media guide 43 Paper and specialty media guide Using specialty media Tips on using letterhead e Use letterhead designed specifically for laser printers e Print a test page on the letterhead being considered for use before buying large quantities e Before loading letterhead flex fan and straighten the stacks to prevent sheets from sticking together e Page orientation is important when printing on letterhead Source Printing Printable side Paper orientation Trays One sided Faceup Load the sheet with the
25. a new network cable when possible to avoid potential problems caused by a damaged cable Additional printer setup 27 Installing the printer on an Ethernet network For Windows users 1 Obtain a copy of the software installer package From the Software and Documentation CD that came with your printer From our Web site Go to http support lexmark com and then navigate to SUPPORT amp DOWNLOAD gt select your printer gt select your operating system 2 Double click the software installer package Wait for the installation dialog to appear If you are using the Software and Documentation CD and the installation dialog does not appear then do the following In Windows 8 From the Search charm type run and then navigate to Apps list gt Run gt type D setup exe gt OK In Windows 7 or earlier a Click re or click Start and then click Run b Inthe Start Search or Run dialog type D setup exe c Press Enter or click OK Note D is the letter of your CD or DVD drive Click Install and then follow the instructions on the computer screen Select Ethernet connection and then click Continue Attach the Ethernet cable when instructed to do so a uu A UW Select the printer from the list and then click Continue Note If the configured printer does not appear in the list then click Modify Search 7 Follow the instructions on the computer screen For Macintosh users 1 Allow the network DHCP ser
26. all packing materials then reinstall the hardware options and then turn on the printer Use correct printer driver settings Step 11 Check the installed printer driver Is the correct printer driver installed Step 12 Turn off the printer then wait for about 10 seconds and then turn the printer back on Is the printer working Go to step 12 The problem is solved Install the correct printer driver Contact customer support a Troubleshooting Printer display is blank Action Step 1 Press the Sleep button on the printer control panel Does Ready appear on the printer display Yes The problem is solved 192 No Go to step 2 Step 2 Turn off the printer then wait for about 10 seconds and then turn the printer back on Do Please wait and Ready appear on the printer display x The problem is solved Turn off the printer and then contact customer support X Option problems Cannot detect internal option Action Step 1 Turn off the printer then wait for about 10 seconds and then turn on the printer Does the internal option operate correctly Yes The problem is solved Go to step 2 Step 2 Go to step 3 Connect the internal Check if the internal option is properly installed in the controller board option to the controller a Turnoffthe printer using the power switch and then unplug the power Boga
27. collate job 37 Try one or more of the following From the printer control panel select Continue to print the part of the job already stored and begin collating the rest of the print job For non touch screen printer models press ox to confirm Cancel the current print job Insufficient memory to support Resource Save feature 35 Install additional printer memory or select Continue on the printer control panel to disable Resource Save clear the message and continue printing For non touch screen printer models press B confirm Insufficient memory some held jobs will not be restored 37 Try one or more of the following From the printer control panel select Continue to clear the message For non touch screen printer models press gB confirm Delete other held jobs to free up additional printer memory Troubleshooting 181 Load paper source with custom type name Try one or more of the following Load the tray or feeder with the correct size and type of paper To use the tray with the correct paper size or type select Finished loading paper on the printer control panel For non touch screen printer models press ox to confirm Note If the printer detects a tray that has the correct paper type and size then it feeds from that tray If the printer cannot detect a tray that has the correct paper type and size then it prints from the default paper source e Cancel the current job L
28. color printing What is RGB color Red green and blue light can be added together in various amounts to produce a large range of colors observed in nature For example red and green can be combined to create yellow Televisions and computer monitors create colors in this manner RGB color is a method of describing colors by indicating the amount of red green or blue needed to produce a certain color What is CMYK color Cyan magenta yellow and black inks or toners can be printed in various amounts to produce a large range of colors observed in nature For example cyan and yellow can be combined to create green Printing presses inkjet printers and color laser printers create colors in this manner CMYK color is a method of describing colors by indicating the amount of cyan magenta yellow and black needed to reproduce a particular color Troubleshooting 220 How is color specified in a document to be printed Software programs typically specify the document color using RGB or CMYK color combinations Additionally they let users modify the color of each object in a document For more information see the help information of your operating system How does the printer know what color to print When a user prints a document information describing the type and color of each object is sent to the printer The color information is passed through color conversion tables that translate the color into the appropriate amounts of cyan
29. contrast setting b Resend the copy job Do prints have missing or faded text Step 9 Check for washed out or overexposed output a From the Copy screen adjust the settings of the following Background Removal Reduce the current setting Darkness Increase the current setting b Resend the copy job Do pages show washed out or overexposed prints Partial document or photo copies Action Step 1 Check the placement of the document or photo Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner Is the document or photo loaded correctly Step 2 Check if the paper size setting matches the size of the paper loaded in the tray From the Paper menu on the printer control panel check the Paper Size setting Does the paper size setting match the size of the paper loaded in the tray Yes Go to step 9 Contact customer support Yes Go to step 2 Go to step 3 225 No The problem is solved The problem is solved No Place the document or photo facedown on the scanner glass in the upper left corner Change the paper size setting to match the paper loaded in the tray or load the tray with paper that matches the paper size setting Step 3 a Specify the paper size Depending on your operating system specify the paper size in Printing Preferences or the Print dialog b Resend the print job Do copies print properly
30. could damage the imaging kit Maintaining the printer 154 8 Remove the used developer unit 9 Gently shake the replacement developer unit side to side before removing it from its packaging K N Maintaining the printer 155 11 Insert the developer unit 12 Align and then insert the imaging kit Note Make sure that the imaging kit is fully seated Maintaining the printer 156 14 Replace the waste toner bottle 15 Insert the right side cover 16 Insert the toner cartridges Maintaining the printer 157 17 Slide and hold the release latch on the right side of the printer and then slowly close the top door 18 Close the front door 19 Seal the used developer unit in the bag that the replacement developer unit came in For more information see Recycling Lexmark products on page 131 Moving the printer Before moving the printer A CAUTION POTENTIAL INJURY The printer weight is greater than 18 kg 40 Ib and requires two or more trained personnel to lift it safely A CAUTION POTENTIAL INJURY Before moving the printer follow these guidelines to avoid personal injury or printer damage e Turn the printer off using the power switch and then unplug the power cord from the electrical outlet Disconnect all cords and cables from the printer before moving it Maintaining the printer 158 e Lift the printer off the optional tray and then set it aside instead of trying
31. display indicates the tray where the jammed paper is located 2 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed Clearing jams 173 3 Insert the tray 4 Fromthe printer control panel touch JS to clear the message and continue printing For non touch screen printer models select Next gt Clear the jam press OK and then press RAM to confirm x page jam clear manual feeder 251 xx 1 Pull out the standard 250 sheet tray Tray 1 and manual feeder 2 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed 3 Insert the tray 4 Fromthe printer control panel touch JS to clear the message and continue printing For non touch screen printer models select Next gt Clear the jam press OK and then press ok to confirm Clearing jams 174 x page jam clear multipurpose feeder 250 xx 1 Push the paper release lever in the multipurpose feeder to access the jammed paper and then gently pull out the paper Note Make sure all paper fragments are removed 2 Flex the sheets back and forth to loosen them and then fan them Do not fold or crease the paper Straighten the edges on a level surface 3 Reload paper into the multipurpose feeder Clearing jams 175 4 Slide the paper guide until it rests lightly against the edge of the paper stack 5
32. dpi 600 dpi Specify the resolution of the scan in dots per inch Note 150 dpi is the factory default setting Darkness 1 9 Orientation Portrait Landscape Original Size Letter Legal Executive Folio Statement Oficio Mexico Universal Mixed Sizes A4 AS A6 JIS BS Custom Scan Size x Book Original Business Card 3x5 in 4x 6in Adjust the darkness of the output Note 5 is the factory default setting Specify the orientation of the scanned image Note Portrait is the factory default setting Specify the paper size of the document being scanned Notes e A4 is the international factory default setting Letter is the U S factory default setting e Legal Folio and Oficio Mexico paper sizes are supported only in the ADF ee Understanding the printer menus Use Sides Duplex Off Long edge Short edge JPEG Quality Best for content 5 90 Text Default 5 90 109 To Specify how the text and graphics are oriented on the page Notes e Off is the factory default setting e Long edge assumes binding along the long edge of the page left edge for portrait and top edge for landscape e Short edge assumes binding along the short edge of the page top edge for portrait and left edge for landscape Set the quality of a JPEG photo image in relation to file size and quality of the image Notes Best for content is the factory default setting e
33. duplex or one sided and then 1 sided to 1 sided 1 sided to 2 sided 2 sided to 1 sided 2 sided to 2 sided specify whether the copy should be two sided or one sided Notes 1 sided to 1 sided The original document has print on one side and the copy will also have print on one side 1 sided to 2 sided The original document has print on one side while the copy will have print on both sides e 2sided to 1 sided The original document has print on both sides while the copy will have print on just one side e 2sided to 2 sided The original document has print on both sides and the copy will also have print on both sides Paper Saver Off 2 up Portrait 4 up Portrait 2 up Landscape 4 up Landscape Allow copying of two or four sheets of a document on one page Note Off is the factory default setting Print Page Borders On Off Allow page borders in printed copies Note Off is the factory default setting Collate 1 1 1 2 2 2 1 2 3 1 2 3 Keep the pages of a print job stacked in sequence when printing multiple copies Note The factory default setting is 1 2 3 1 2 3 Understanding the printer menus Use Original Size Letter Legal Executive Folio Statement Oficio Mexico Universal Mixed Sizes A4 A5 A6 JIS B5 Custom Scan Size x Book Original Business Card 3x5in 4x6in ID Card Copy To Source Tray x Single Sheet Feeder Multi Page Feeder To
34. five seconds and then turn the printer back on 1 From the printer control panel navigate to gt Settings gt Fox gt Network Ports gt gt Network x gt gt Network x Setup gt ox gt Wireless gt Fox gt Wireless Connection Setup gt 2 Select a wireless connection setup Search for networks Show available wireless connections Note This menu item shows all broadcast secured or unsecured SSIDs Enter a network name Manually type the SSID Note Make sure to type the correct SSID Wi Fi Protected Setup Connect the printer to a wireless network using Wi Fi Protected Setup 3 Press o and then follow the instructions on the printer display Additional printer setup 30 Connecting the printer to a wireless network using Wi Fi Protected Setup Before you begin make sure that e The access point wireless router is Wi Fi Protected Setup WPS certified or WPS compatible For more information see the documentation that came with your access point e A wireless network adapter is installed in the printer and is working properly For more information see the instruction sheet that came with the wireless network adapter Using the Push Button Configuration PBC method 1 From the printer control panel navigate to gt Settings gt ox gt Network Ports gt ox gt Network x gt ox gt Network x Setup gt ox gt Wireless gt ox gt Wireless Connection S
35. granted to all other end users pursuant to the terms and conditions herein Notices 233 Licensing notices All licensing notices associated with this product can be viewed from the root directory of the installation software CD Trademarks Lexmark Lexmark with diamond design MarkNet and MarkVision are trademarks of Lexmark International Inc registered in the United States and or other countries Mac and the Mac logo are trademarks of Apple Inc registered in the U S and other countries PCL is a registered trademark of the Hewlett Packard Company PCL is Hewlett Packard Company s designation of a set of printer commands language and functions included in its printer products This printer is intended to be compatible with the PCL language This means the printer recognizes PCL commands used in various application programs and that the printer emulates the functions corresponding to the commands The following terms are trademarks or registered trademarks of these companies Albertus The Monotype Corporation plc Antique Olive Monsieur Marcel OLIVE Apple Chancery Apple Computer Inc Arial The Monotype Corporation plc CG Times Based on Times New Roman under license from The Monotype Corporation plc is a product of Agfa Corporation Chicago Apple Computer Inc Clarendon Linotype Hell AG and or its subsidiaries Eurostile Nebiolo Geneva Apple Computer Inc GillSans The Monotype Corporation p
36. have the same settings then the trays are automatically linked When one tray is empty the print job continues using the linked tray a J Paper Size Type menu Tray x Size A4 A5 JIS B5 Letter Legal Executive Oficio Mexico Folio Universal Specify the paper size loaded in each tray Notes Letter is the U S factory default setting A4 is the international factory default setting e If two trays contain paper of the same size and type and the trays have the same settings then the trays are automatically linked When one tray is empty the print job continues using the linked tray Tray x Type Plain Paper Card Stock Transparency Recycled Labels Glossy Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Cotton Custom Type x Note Only installed trays and feeders are listed in this menu lt Specify the type of paper loaded in each tray Notes e Plain Paper is the factory default setting for Tray 1 Custom Type x is the factory default setting for all other trays e If available a user defined name appears instead of Custom Type x e Use this menu to configure automatic tray linking e Transparency is supported only in the 250 sheet tray Understanding the printer menus MP Feeder Size A4 AS A6 JIS BS Letter Legal Executive Oficio Mexico Folio Statement Universal 7 3 4 Envelope 9 Envelope 10 Envelope DL Envelope C5 Envelope B5 Enve
37. match the following e The USB symbol on the cable with the USB symbol on the printer e The appropriate Ethernet cable with the Ethernet port Check if the printer is plugged into any surge protectors uninterruptible power supplies or extension cords Is the printer plugged into any surge protectors uninterruptible power supplies or extension cords Step 8 Check if one end of the printer cable is plugged into a port on the printer and the other to the computer print server option or other network device Is the printer cable securely attached to the printer and the computer print server option or other network device power cord directly to a properly grounded electrical outlet Go to step 9 Step 6 Turn on the switch or Go to step 7 Make sure the electrical outlet is not turned off by a switch or breaker reset the breaker Is the electrical outlet turned off by a switch or breaker Step 7 Connect the printer Go to step 8 Connect the printer cable securely to the printer and the computer print server option or other network device Step 9 Make sure to install all hardware options properly and remove any packing material Are all hardware options properly installed and all packing material removed Step 10 Check if you have selected the correct port settings in the printer driver Are the port settings correct Go to step 10 Go to step 11 Turn off the printer remove
38. need the following e Authentication type e Inner authentication type e 802 1X user name and password e Certificates No security If your wireless network does not use any type of security then you will not have any security information Note We do not recommend using an unsecured wireless network Notes If you do not know the SSID of the network that your computer is connected to then launch the wireless utility of the computer network adapter and then look for the network name If you cannot find the SSID or the security information for your network then see the documentation that came with the access point or contact your system support person To find the WPA WPA2 preshared key or passphrase for the wireless network see the documentation that came with the access point see the Embedded Web Server associated with the access point or consult your system support person Connecting the printer using the Wireless Setup Wizard Before you begin make sure that e A wireless network adapter is installed in the printer and is working properly For more information see the instruction sheet that came with the wireless network adapter An Ethernet cable is disconnected from the printer e Active NIC is set to Auto To set this to Auto navigate to gt Settings gt ox gt Network Ports gt Fox gt Active NIC gt ox gt Auto gt ox Note Make sure to turn off the printer then wait for at least
39. non touch screen printer models press B confirm Type imaging kit nearly low 84 xy Note The type can be a black imaging kit or a black and color imaging kit If necessary select Continue on the printer control panel to clear the message and continue printing For non touch screen printer models press o to confirm Type imaging kit very low x estimated pages remain 84 xy Note The type can be a black imaging kit or a black and color imaging kit You may need to replace the imaging kit very soon For more information see the Replacing supplies section of the User s Guide If necessary select Continue on the printer control panel to clear the message and continue printing For non touch screen printer models press ox to confirm Unformatted flash detected 53 Try one or more of the following From the printer control select Continue to stop the defragmentation and continue printing For non touch screen printer models press ok to confirm e Format the flash memory Note If the error message remains then the flash memory may be defective and need to be replaced Troubleshooting Waste toner bottle nearly full 82 xy 190 You may need to order a waste toner bottle If necessary select Continue on the printer control panel to clear the message and continue printing For non touch screen printer models press Ei confirm Weblink server not set up Contact system administrator
40. of the FCC and other regulatory agencies Industry Canada Canada This device complies with Industry Canada specification RSS 210 Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device This device has been designed to operate only with the antenna provided Use of any other antenna is strictly prohibited per regulations of Industry Canada To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF fields in excess of Health Canada limits for the general population consult Safety Code 6 obtainable from Health Canada s Web site www hc sc gc ca rpb The term IC before the certification registration number only signifies that the Industry Canada technical specifications were met Industry Canada Canada Cet appareil est conforme la norme RSS 210 d Industry Canada Son fonctionnement est soumis aux deux conditions suivantes 1 cet appareil ne doit pas provoquer d interf rences et 2 il doit accepter toute interf rence recue y compris celles risquant d alt rer son fo
41. or in Ready state Solid amber The printer is in Sleep mode Blinking amber The printer is entering or waking from Hibernate mode Blinking amber for 0 1 second then goes completely off for 1 9 seconds in a slow pulsing pattern The printer is in Hibernate mode Additional printer setup 15 Additional printer setup Installing internal options CAUTION SHOCK HAZARD If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer Warning Potential Damage Controller board electronic components are easily damaged by static electricity Touch something metal on the printer before touching any controller board electronic components or connectors Available internal options e Memory card DDR3 DIMM e Flash memory Fonts Firmware e Forms and Barcode e Prescribe e IPDS Additional printer setup 16 Accessing the controller board A CAUTION SHOCK HAZARD If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices at
42. panel press A When a list of print jobs appears select the job to cancel and then press ol Canceling a print job from the computer For Windows users 1 Open the printers folder In Windows 8 From the Search charm type run and then navigate to Apps list gt Run gt type control printers gt OK In Windows 7 or earlier a Click a or click Start and then click Run b Inthe Start Search or Run dialog type control printers c Press Enter or click OK 2 Double click the printer icon 3 Select the print job you want to cancel 4 Click Delete 57 Printing For Macintosh users 1 From the Apple menu navigate to either of the following System Preferences gt Print amp Scan gt select your printer gt Open Print Queue e System Preferences gt Print amp Fax gt select your printer gt Open Print Queue 2 From the printer window select the print job you want to cancel and then delete it 58 Copying 59 Copying Automatic document feeder ADF Scanner glass a Use the scanner glass for single page documents book pages small items such as postcards or photos transparencies photo paper or thin media such as magazine clippings Use the ADF for multiple page documents Note The ADF scans only one side of the page z Making copies Making a quick copy 1 Load an original document faceup short edge first into the ADF tray or facedown on the scanner glass Notes
43. print job Is the print still too light Yes Go to step 2 No The problem is solved Step 2 a Fromthe Quality menu on the printer control panel increase the toner darkness Note 4 is the factory default setting b Resend the print job Is the print still too light Go to step 3 The problem is solved Troubleshooting Action Step 3 From the printer control panel set the paper type texture and weight in the Paper menu to match the paper loaded in the tray Is the tray set to the type texture and weight of the paper loaded Step 4 a Depending on your operating system specify the paper type texture and weight from Printing Preferences or from the Print dialog b Resend the print job Is the print still too light Yes Go to step 4 Go to step 5 211 No Specify the paper type texture and weight from the tray settings to match the paper loaded in the tray The problem is solved Step 5 Make sure that the paper has no texture or rough finishes Are you printing on textured or rough paper From the printer control panel set the paper texture in the Paper menu to match the paper loaded in the tray Go to step 5 Step 6 a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it b Resend the print job Is the print still too light Step 7 Replace th
44. prints Step 4 Go to step 5 The problem is solved a Remove and then reinstall the imaging kit Warning Potential Damage Do not expose the imaging kit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems Warning Potential Damage Do not touch the underside of the imaging kit This could damage the imaging kit b Resend the print job Do streaked horizontal lines appear on prints Step 5 Contact customer The problem is solved Replace the imaging kit and then resend the print job support Do streaked horizontal lines appear on prints Mii Streaked vertical lines appear on prints Leading edge Q q Trailing edge Action Yes No Step 1 Go to step 2 The problem is solved a Depending on your operating system specify the paper type texture and weight from Printing Preferences or from the Print dialog b Resend the print job Do streaked vertical lines appear on prints Troubleshooting 216 Action Yes No Step 2 Go to step 3 Do one or more of the From the printer control panel set the paper texture type and weight in following the Paper menu to match the paper loaded in the tray e Specify the paper texture type and Do the paper texture type and weight match the paper in the tray weight from the tray settings to match the paper loaded in the tray Change the paper loaded in
45. server through the USB port ENA Gateway Set the gateway information for an external print server YYY YYY YYY YYY Note This menu is available only when the printer is attached to an external print server through the USB port Understanding the printer menus SMTP Setup menu Use Primary SMTP Gateway 96 ee Specify SMTP server gateway and port information Primary SMTP Gateway Port Secondary SMTP Gateway Note 25 is the default SMTP gateway port Secondary SMTP Gateway Port SMTP Timeout Specify the amount of time in seconds before the server stops trying to 5 30 send an e mail Note 30 seconds is the factory default setting Reply Address Specify a reply address of up to 128 characters in the e mail sent by the printer Use SSL Set the printer to use SSL for increased security when connecting to the Disabled SMTP server Negotiate Notes Required SMTP Server Authentication No authentication required Login Plain CRAM MD5 Digest MD5 NTLM Kerberos 5 Device Initiated E mail None Use Device SMTP Credentials Device Userid Device Password e Disabled is the factory default setting e When the Negotiate setting is used the SMTP server determines if SSL will be used Specify the type of user authentication required for scan to e mail privileges Note No authentication required is the factory default setting Specify what credentials will be used when communicating to the SMTP
46. system open Printing Preferences or the Print dialog and then specify the paper type b Resend the print job Did the job print from the correct tray or on the correct paper Step 4 a Check if the trays are not linked b Resend the print job Did the job print from the correct tray or on the correct paper Se S The problem is solved Contact customer support Troubleshooting Large jobs do not collate 198 a From the printer software set Collate to 1 2 3 1 2 3 Note Setting Collate to 1 1 1 2 2 2 in the software overrides the setting in the Finishing menu b Resend the print job Did the job print and collate correctly Step 3 Reduce the complexity of the print job by eliminating the number and size of fonts the number and complexity of images and the number of pages in the job Did the job print and collate correctly The problem is solved Action Yes No Step 1 The problem is solved Go to step 2 a From the Finishing menu on the printer control panel set Collate to 1 2 3 1 2 3 b Resend the print job Did the job print and collate correctly Step 2 The problem is solved Go to step 3 Contact customer support Multiple language PDF files do not print Action Step 1 a Check ifthe print options for the PDF output are set to embed all fonts For more information see the documentation that came with Adobe Acrobat b Generate a new P
47. the ADF tray or facedown on the scanner glass Copying 67 Notes e Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass e The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF tray then adjust the paper guides 3 From the printer control panel navigate to gt Copy gt ox gt Overlay gt select an overlay message you want 4 Select Off Confidential Copy Draft Urgent or Custom 5 Select the number of copies or enter a number on the keypad and then press KDI Note If you want to copy another document then place it on the scanner glass press the left or right arrow button to scrollto Scan the Next Page and then press o 6 Press the left or right arrow button to scroll to Finish the Job and then press ol Canceling a copy job Canceling a copy job from the printer control panel From the printer control panel press x Understanding the copying options Copies This option lets you set the number of copies to be printed Copy from This option opens a screen where you can select the paper size of the original document e To scroll to the paper size that matches the original document press the left or right arrow button and then press e To copy an original document that contains mixed paper sizes with the same width press the
48. the U S factory default setting DL Envelope is the 9 Envelope international factory default setting 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Envelope Manual Envelope Type Specify the envelope type being manually loaded Envelope Note Envelope is the factory default setting Custom Type x Note Only installed trays and feeders are listed in this menu Understanding the printer menus Substitute Size menu Use Substitute Size Off Statement A5 Letter A4 All Listed aoo Substitute a specified paper size if the requested paper size is not available Notes e All Listed is the factory default setting All available substitutions are allowed e Off indicates that no size substitutions are allowed e Setting a size substitution lets the print job continue without Change Paper appearing Paper Texture menu Use Plain Texture a Ke Specify the relative texture of the plain paper loaded Smooth Note Normal is the factory default setting Normal Rough Card Stock Texture Specify the relative texture of the card stock loaded Smooth Notes Normal Rough e Normal is the factory default setting e The options appear only if card stock is supported Transparency Texture Specify the relative texture of the transparencies loaded Smooth Note Normal is the factory default setting Normal Rough Recycled Texture Specify the relative texture of the recycled paper loaded
49. the paper is loaded properly 2 If you are loading a document into the ADF tray then adjust the paper guides 3 From the printer control panel press and then enter the FTP shortcut number 4 Press DI Scanning to an FTP address using the printer control panel 1 Load an original document faceup short edge first into the ADF tray or facedown on the scanner glass Notes e Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass e The ADF indicator light comes on when the paper is properly loaded 2 If you are loading a document into the ADF tray then adjust the paper guides 3 From the printer control panel press the up or down arrow button to scroll to Shortcuts and then press ol 4 Press FTP Shortcuts gt ox gt select the name of the recipient gt ox or DI Note Shortcuts can be created only from the Embedded Web Server Scanning 75 Scanning to a computer Automatic document feeder ADF Scanner glass Use the ADF for multiple page documents Use the scanner glass for single pages small items such as postcards or E photos transparencies photo paper or thin media such as magazine Note The ADF scans only one side of the pag clippings The scanner lets you scan documents directly to a computer The computer does not have to be directly connected to the printer for you to receive im
50. the product Note Some modes may not apply to your product Mode Description Power consumption Watts Printing The product is generating hard copy output from electronic inputs 500 W Copy The product is generating hard copy output from hard copy original 540 W documents Scan The product is scanning hard copy documents 65 W Ready The product is waiting for a print job 40 W Sleep Mode The product is in a high level energy saving mode 6 W Hibernate The product is in a low level energy saving mode 0 5 W off The product is plugged into an electrical outlet but the power switch is turned 0 W off The power consumption levels listed in the previous table represent time averaged measurements Instantaneous power draws may be substantially higher than the average Values are subject to change See www lexmark com for current values Notices 237 Sleep Mode This product is designed with an energy saving mode called Sleep Mode The Sleep Mode saves energy by lowering power consumption during extended periods of inactivity The Sleep Mode is automatically engaged after this product is not used for a specified period of time called the Sleep Mode Timeout Factory default Sleep Mode Timeout for this product in minutes 30 By using the configuration menus the Sleep Mode Timeout can be modified between 1 minute and 120 minutes Setting the Sleep Mode Timeout to a low value reduces energy consumption but may incre
51. the tray to match the paper size specified in the tray settings Step 3 Go to step 4 The problem is solved a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it b Resend the print job Do streaked vertical lines appear on prints Step 4 Go to step 5 The problem is solved a Remove and then reinstall the imaging kit Warning Potential Damage Do not expose the imaging kit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems Warning Potential Damage Do not touch the underside of the imaging kit This could damage the imaging kit b Resend the print job Do streaked vertical lines appear on prints Step 5 Contact customer The problem is solved Replace the imaging kit and then resend the print job support Do streaked vertical lines appear on prints X Toner fog or background shading appears on prints Troubleshooting Action Step 1 a Remove and then reinstall the imaging kit Warning Potential Damage Do not expose the imaging kit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems Warning Potential Damage Do not touch the underside of the imaging kit This could damage the imaging kit b Resend the print job Does fog or shading disappear from the prints Step 2 Replace the imaging kit an
52. to Copy to gt ok gt Manual Feeder gt o gt select the size of the transparencies gt ox gt Transparency gt o b Load transparencies into the multipurpose feeder and then press Sl Note If you want to copy another document then place it on the scanner glass press the left or right arrow button to scroll to Scan the Next Page and then press o 6 Press the left or right arrow button to scroll to Finish the Job and then press o Copying on letterhead 1 Load an original document faceup short edge first into the ADF tray or facedown on the scanner glass Notes Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass e The ADF indicator light comes on when the paper is loaded properly If you are loading a document into the ADF tray then adjust the paper guides From the printer control panel navigate to gt Copy gt ox gt Copy from gt select the size of the original document Navigate to Copy to gt ox gt select the tray containing the letterhead gt ox gt select the number of copies or enter a number on the keypad gt S If there are no trays that contain letterhead then do the following a Navigate to Copy to gt ox gt Manual Feeder gt ox gt select the size of the letterhead gt Letterhead b Place the letterhead faceup top edge first into the
53. to custom string Try one or more of the following Load the correct size and type of paper in the tray and then select Finished changing paper on the printer control panel to clear the message and continue printing For non touch screen printer models press B confirm Note Make sure the paper size and type are specified in the Paper menu on the printer control panel e Cancel the print job Change paper source to paper type paper size Try one or more of the following Load the correct size and type of paper in the tray and then select Finished changing paper on the printer control panel to clear the message and continue printing For non touch screen printer models press B confirm Note Make sure the paper size and type are specified in the Paper menu on the printer control panel e Cancel the print job Close door Make sure the right side cover is installed and then close the front and top doors to clear the message Troubleshooting 178 Close flatbed cover and load originals if restarting job 2yy xx From the printer control panel try one or more of the following Select Scan from automatic feeder and then press ox to continue scanning from the ADF immediately after the last successful scan job e Select Scan from flatbed and then press ox to continue scanning from the scanner glass immediately after the last successful scan job e Select Finish job without further scanning and then pr
54. to specify warm or cool outputs 4 to 4 Note Cool values generate a bluer output than the default while warm values generate a redder output than the default E mail Settings menu Use To E mail Server Setup Send a copy of the e mail to the sender Send me a copy Note Never appears is the factory default setting Never appears On by default Off by default Always On E mail Server Setup Specify the maximum e mail size in kilobytes KB Max E mail size Note E mails greater than the specified maximum size are not sent 0 65535 KB Format Specify the format of the scanned file PDF pdf Note PDF pdf is the factory default setting Secure PDF TIFF tif JPEG jpg XPS xps PDF Version Set the version of the PDF file that will be scanned for e mailing 1 2 1 6 Note 1 5 is the factory default setting A 1a Content Type Specify the content of the original document Text Note Text Photo is the factory default setting Graphics Text Photo Photo a AS 0 Understanding the printer menus Use Content Source Black White Laser Color Laser Inkjet Photo Film Magazine Newspaper Press Other 108 To Specify how the original document is produced Note Color Laser is the factory default setting Color Off On Specify whether to print copies in color Note On is the factory default setting Resolution 75 dpi 150 dpi 200 dpi 300 dpi 400
55. yete tnv EKBEON otnv aktwvo o ia laser VESZ LY Nem l that l zersugarzas fordulhat eld a patronok elt vol t sakor s a zardszerkezet felbont sakor Kertilje a l zersugarnak val kitetts get PERICOLO Emissione di radiazioni laser invisibili durante la rimozione delle cartucce e del blocco Evitare l esposizione al raggio laser FARE Usynlig laserstraling nar kassettene tas ut og sperren er satt ut av spill Unng eksponering for laserstralen NIEBEZPIECZE STWO niewidzialne promieniowanie laserowe podczas usuwania kaset i blokady Nale y unika na wietlenia promieniem lasera ONACHO Hesugumoe na3epHoe n3nyyeHne Npr N3BNEYEHHbIX KapTPUAYKAX n cHaTnn 6noknpoBkKn VU36eralite BO3Ae CTBNA NazepHbIx Nyye Pozor Nebezpe enstvo nevidite n ho laserov ho iarenia pri odobrat ch kazet ch a odblokovanej poistke Nevystavujte sa l om PELIGRO Se producen radiaciones l ser invisibles al extraer los cartuchos con el interbloqueo desactivado Evite la exposici n al haz de l ser FARA Osynlig laserstralning n r patroner tas ur och sp rrmekanismen r upph vd Undvik exponering f r laserstr len ER YR ERARRMNAT EETILINE TEASE TERBORIER Fo JERR IRIRE BC TB Bd BAER LEN TRE eRe CE EINER TF ER 2 rY yE Iin Ay ABERE WARE F IER SENET TOL F HICMRSRWEDICUTS REV Power consumption Product power consumption The following table documents the power consumption characteristics of
56. you choose between a faster print speed and a higher toner yield Max Yield is the factory default setting e Max Speed This lets you print in either black or color depending on the setting in the printer driver The printer prints in color unless Black Only is selected in the printer driver e Max Yield This lets you switch from black to color based on the color content found on each page Note Frequent color mode switching can result to slower printing if the content of the pages is mixed Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes e View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt Print Settings gt Setup Menu 3 From the Printer Usage list select Max Speed or Max Yield 4 Click Submit Using the printer control panel 1 From the printer control panel navigate to gt Settings gt ox gt Settings gt Fox gt Print Settings gt ox gt Setup Menu gt ox gt Printer Usage gt o 2 Select Max Speed or Max Yield and then press ol Printing 55 Printing confidential and other held jobs Storing print jobs in the printer 1 From the printer control panel navigate to gt Settings gt ox gt
57. 123 123 e f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Check the virtual display that appears at the top left corner of the screen The virtual display works as an actual display would work on a printer control panel Setting up e mail alerts Configure the printer to send you e mail alerts when the supplies are getting low when the paper needs to be changed or added or when there is a paper jam 1 Open a Web browser and then type the printer IP address in the address field Notes e View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings 3 From the Other Settings menu click E mail Alert Setup 4 Select the items you want to be notified on and then type the e mail addresses 5 Click Submit Note For information on setting up the e mail server contact your system support person Viewing reports You can view some reports from the Embedded Web Server These reports are useful for assessing the status of the printer network and supplies 1 Open a Web browser and then type the printer IP address in the address field Managing the printer 160 Notes e View the printer IP address in the TCP IP section in the Network Ports menu The IP address appea
58. 138 toner cartridges 137 waste toner bottle 138 overlay copy options 69 overlay message adding copying 66 P paper characteristics 46 letterhead 48 preprinted forms 48 recycled 48 126 selecting 47 setting size 32 setting type 32 storing 48 unacceptable 47 Universal size setting 32 paper feed troubleshooting message remains after jam is cleared 195 paper jams avoiding 162 Index paper jams clearing x page jam open front door 20y xx 170 x page jam open front door to clear fuser 202 xx 167 x page jam open front door to clear duplex 23y xx 171 in automatic document feeder top cover 175 in fuser area 167 in manual feeder 173 in multipurpose feeder 174 in standard bin 164 Tray 1 172 Tray 2 172 Paper Loading menu 85 paper saver copy options 69 Paper Size Type menu 79 paper sizes supported by the printer 49 Paper Texture menu 82 paper types supported by printer 51 where to load 51 Paper Weight menu 84 paper weights supported by printer 51 parts checking status 136 checking using the Embedded Web Server 136 using genuine Lexmark 137 parts and supplies status of checking on printer control panel 136 PCL Emul menu 121 PDF menu 120 Personal Identification Number method using 30 photos copying 60 placing separator sheets between copies 65 PostScript menu 120 power cord socket 23 preparing to set up the printer on an Ethernet network 26 print irregularities 208 print job canceling from
59. 3 Custom Scan Sizes 87 Custom Types 87 Default Source 79 E mail Settings 107 Finishing 115 FTP Settings 111 General Settings 99 Help 125 HTML 123 Image 124 IPv6 92 list of 77 Network x 89 Network Card 91 Network Reports 90 Paper Loading 85 Paper Size Type 79 Paper Texture 82 Paper Weight 84 PCLEmul 121 PDF 120 PostScript 120 Quality 117 Reports 88 Security Audit Log 97 Set Date and Time 98 Setup 114 SMTP Setup menu 96 Standard Network 89 Standard USB 94 Substitute Size 82 Supplies 78 TCP IP 91 Universal Setup 87 Utilities 120 Wireless 93 XPS 120 menus list 77 moving the printer 9 157 158 multiple pages on one sheet 66 multipurpose feeder loading 37 N Network x menu 89 Network x software error 54 183 Network Card menu 91 Network Reports menu 90 network settings Embedded Web Server 159 network setup page printing 31 Networking Guide where to find 159 noise emission levels 234 noise printer reducing 127 249 Non Lexmark color supply type see User s Guide 33 xy 183 non volatile memory 132 erasing 133 Not enough free space in flash memory for resources 52 183 notices 233 234 235 236 237 238 239 240 number of remaining pages estimate 136 0 optional card installing 20 options 650 sheet duo tray 22 firmware cards 15 fonts card 15 memory card 15 18 updating in printer driver 25 options touch screen copy 69 ordering imaging kits 138 maintenance kit
60. 43 transparencies 44 tips on using envelopes 45 tips on using letterhead 43 toner cartridges ordering 137 recycling 131 replacing 149 toner darkness adjusting 53 Too many flash options installed 58 188 Too many trays attached 58 189 transparencies copying on 60 loading 37 tips on using 44 trays linking 40 unlinking 40 troubleshooting cannot open Embedded Web Server 230 checking an unresponsive printer 190 contacting customer support 231 FAQ about color printing 219 solving basic printer problems 190 the scanner does not respond 226 troubleshooting color quality color of print and color on computer screen do not match 222 print appears tinted 222 prints on color transparencies appear dark when projected 221 troubleshooting copy copier does not respond 223 partial document or photo copies 225 poor copy quality 224 poor scanned image quality 228 scanner unit does not close 223 227 troubleshooting display printer display is blank 192 troubleshooting paper feed message remains after jam is cleared 195 troubleshooting print held jobs do not print 196 incorrect characters print 197 incorrect margins on prints 206 jammed pages are not reprinted 194 253 job prints from wrong tray 197 job prints on wrong paper 197 jobs do not print 199 Large jobs do not collate 198 multiple language PDF files do not print 198 paper curl 207 paper frequently jams 194 print job takes longer than expected 200 tray linking d
61. 5 reduces the file size and quality of the image e 90 provides the best image quality but the file size is very large e This menu item applies to all scan functions Set the quality of a text image in relation to file size and quality of the image Note 75 is the factory default setting Text Photo Default 5 90 Photo Default 5 90 Set the quality of a text or photo image in relation to file size and quality of the image Note 75 is the factory default setting Set the quality of a photo image in relation to file size and quality of the image Note 50 is the factory default setting E mail images sent as Attachment Web Link Specify how the images are sent Note Attachment is the factory default setting Use Multi Page TIFF On Off Transmission Log Print log Do not print log Print only for error Log Paper Source Tray x Manual Feeder Provide a choice between single page TIFF files and multiple page TIFF files For a multiple page scan to e mail job either one TIFF file is created containing all the pages or multiple TIFF files are created with one file for each page of the job Notes Onis the factory default setting e This menu item applies to all scan functions Specify whether or not the transmission log prints Note Print log is the factory default setting Specify the paper source for printing e mail logs Note Tray 1 is the factory default setting E mail Bit De
62. AYS veccer ccc esesieveccdessesnsessen sed encase cvaccsslantenatccacdtessscueaseceuedecaannesvetaads ecdtheatecttaceaacetends 40 Paper and specialty Media Quide sccssccsscssccsscssccsccnsccsccsscssccsscsscesees Oo USING specialty MEA seicesdseseccesaceticssbeowdece eed ennen n a ene a iee oein a a ar a oaa a oaae EEE Sea 43 Paper guidelines asise aa a aeeie a aa aaee aaae aa aaae ea ade E E 46 Supported paper sizes types and WEIgNtS cccsscessssssceeceecessssssaeaeeeeceececesseusaueeecescessessaueaeeeeeaeeeees 49 PHiMtiN ga COCUMEN isiin eaaa a a ea aaa a a aN aiaa a apa ei 53 Contents 3 Printing confidential and other held jODS ccsccsccccccceccsssssssnseceeceescesecsnsaeeseeeeeseeesesesseeseeeeesesseseeeeesees 55 Printing information PALES s 00ccscescecedevedatsccecscesevechasaacsacecscesesandacdececbeveeegdsadeceucavansavsdaascuecssaeddseceadaneseces 57 Canceling a Print jobrom a a a a a a a buuwaabaldaan dsgescauedaadededebovsltcs cavdbvanStucedenese 57 COPVIING osien reros eseten doioro roada ires E eraa EEEE EEEE E a a Oo Making copie Srana a a a a a a a a a a ene a aeee 59 COPVINE PHOTOS Setena eae ects Ta ap sate he ST ee Ba os Aas env a eas ESEU 60 Copying On specialty MOGI c s 4 cccecccecasciesseeceneescavcesecsacuntsesdensdoesssusnastaesb edessuanshetac asecuaenaundduautandadiceess 60 CUSTOMIZING COPY Seting S sereia aiita ARENAEN AE ENNE EER EREE AEAEE E AA aia 62 Placing informati
63. CNU PEIES IE E dana Meee Meena ie ih tee ee dee ea 97 setings MOM Uses eee Scie AE a el ia athens Ma vad cae ata sett on Bak set A cee 99 Saving money and the ENvirONMENL scccscccssccsscssccssccesccssscsscsssseseeL2ZO SAVING PAPEL ANG TOMCM a a iaaea Godda aAa sallaesscbsse dvs a ri a E aas tele 126 SAVING ENET oorr cane cesvete A teneevensteedessscesvete Seen queavetedeeeccdseesdeed wane gusvstucSeencstecsscoesesedeecdacusttacSeeseveessse soos 127 Recycling asnan aa ethan See aces sethantes dete ca esau aa Bed eae a ed RA Aaa diated enews 130 Contents 4 Sec ring the DINGS M sssescvccsscarissevevenvaseeieasves aiir raa eesi Loe Using the security lock fOature ccccsssssssccccecesssesnsacesececeeccesesaueseeeceeeessseesssaesesceseseseseuaueaeeesaaeenseeeesss 132 Statement Of Volat y a dds Gana abecenaatia ca beceeca niin sadeddada sha adsogteasassnadouad adai de 132 Erasing Volatile memo V e e a a E seleabhaUevatanietea Wel E eae 133 Erasing non volatile MEMOLY cccccccccceccssssssssesnsnsseecececesceseeseenensnseeceseseeecsseesesnsaueseeseseeeceeeessensnnaaeaness 133 Finding printer security INFOFMATION cccceeeessesssceceeceeceececeseeseaeaeeseecescescesseseessasaeeeeeeeeususeeneeeeseesss 133 Maintaining the printer ssesessosessessessssossesescosssssossosecssesesosseseesssseessssse LOG SUONMING SUP PINGS A EE E EE AET E E E EE 134 Cleaning the printer SE 1 E E E E E E E E AE A 134 Checking the s
64. Change the paper a Fromthe printer control panel set the paper type texture and weight in the Paper menu to match the paper loaded in the tray b Resend the print job Is the tray set to the type texture and weight of the paper loaded loaded in the tray to match the paper type texture and weight specified in the tray settings Step 4 a Depending on your operating system specify the paper type texture and weight from Printing Preferences or from the Print dialog b Resend the print job Is the print still too dark Go to step 5 The problem is solved Troubleshooting Action Yes Step 5 Check if the paper loaded in the tray has texture or rough finishes Are you printing on textured or rough paper From the printer control panel set the paper texture in the Paper menu to match the paper loaded on the tray 210 No Go to step 6 Step 6 a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it b Resend the print job Is the print still too dark Go to step 7 The problem is solved Step 7 Replace the imaging kit and then resend the print job Is the print still too dark Me Contact customer support The problem is solved Print is too light Action Step 1 a From the Quality menu on the printer control panel select Color Adjust b Resend the
65. DF file and then resend the print job Do the files print Yes The problem is solved No Go to step 2 Step 2 a Open the document you want to print in Adobe Acrobat b Click File gt Print gt Advanced gt Print As Image gt OK gt OK Do the files print The problem is solved Contact customer support Troubleshooting Print jobs do not print Action Step 1 a From the document you are trying to print open the Print dialog and check if you have selected the correct printer Note If the printer is not the default printer then you must select the printer for each document that you want to print b Resend the print job Do the jobs print Step 2 a Check if the printer is plugged in and turned on and if Ready appears on the printer display b Resend the print job Do the jobs print Yes The problem is solved The problem is solved No Go to step 2 Go to step 3 Step 3 Ifan error message appears on the printer display then clear the message Note The printer continues to print after clearing the message Do the jobs print Step 4 a Check if the ports USB serial or Ethernet are working and if the cables are securely connected to the computer and the printer Note For more information see the setup documentation that came with the printer b Resend the print job Do the jobs print The problem is solved The problem is solv
66. From the printer control panel press Fox to clear the message Note If the message appears again then contact your system support person Solving printer problems Basic printer problems The printer is not responding Action Step 1 Make sure the printer is turned on Is the printer turned on Step 2 Check if the printer is in Sleep mode or Hibernate mode Is the printer in Sleep mode or Hibernate mode Yes Go to step 2 Press the Sleep button to wake the printer from Sleep mode or Hibernate mode No Turn on the printer Go to step 3 Step 3 Check if one end of the power cord is plugged into the printer and the other to a properly grounded electrical outlet Is the power cord plugged into the printer and a properly grounded electrical outlet Step 4 Check other electrical equipment plugged into the electrical outlet Does other electrical equipment work Go to step 4 Unplug the other electrical equipment and then turn on the printer If the printer does not work then reconnect the other electrical equipment Plug one end of the power cord into the printer and the other to a properly grounded electrical outlet Go to step 5 Troubleshooting Action Step 5 Check if the cables connecting the printer and the computer are inserted in the correct ports Are the cables inserted in the correct ports Yes Go to step 6 191 No Make sure to
67. From the printer control panel touch ZS to clear the message and continue printing For non touch screen printer models select Next gt ox gt Clear the jam press OK gt ox x page jam open automatic feeder top cover 28y xx 1 Remove all original documents from the ADF tray Note The message is cleared when the pages are removed from the ADF tray 2 Open the ADF cover Clearing jams 176 3 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed 4 Close the ADF cover 5 Straighten the edges of the original documents then load the documents into the ADF and then adjust the paper guide 6 Fromthe printer control panel touch ZS to clear the message and continue printing For non touch screen printer models select Next gt ox gt Clear the jam press OK gt ox Troubleshooting 177 Troubleshooting Understanding the printer messages Adjusting color Wait for the process to complete Change paper source to custom type name Try one or more of the following Load the correct size and type of paper in the tray and then select Finished changing paper on the printer control panel to clear the message and continue printing For non touch screen printer models press B confirm Note Make sure the paper size and type are specified in the Paper menu on the printer control panel e Cancel the print job Change paper source
68. Go to step 4 Do one or more of the following Specify the paper size from the tray settings to match the paper loaded in the tray Change the paper loaded in the tray to match the paper size specified in the tray settings The problem is solved Step 4 Check if the paper loaded in the tray has texture or rough finishes Are you printing on textured or rough paper From the printer control panel set the paper texture in the Paper menu to match the paper loaded in the tray Go to step 5 Step 5 a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it b Resend the print job Do print irregularities still appear XR Go to step 6 The problem is solved Troubleshooting Step 6 Replace the imaging kit and then resend the print job Do print irregularities still appear Print is too dark BS ABC DEF Contact customer support 209 The problem is solved Action Yes No Step 1 Go to step 2 The problem is solved a From the Quality menu on the printer control panel select Color Adjust b Resend the print job Is the print still too dark Step 2 Go to step 3 The problem is solved a From the Quality menu on the printer control panel reduce the toner darkness Note 4 is the factory default setting b Resend the print job Is the print still too dark Step 3 Go to step 4
69. LEXMARK CX310 Series User s Guide October 2012 Machine type s 7527 Model s 211 231 www lexmark com Contents 2 Contents Safety information sssssseossssecsesssssssoseosesssssesossosecssssseossosecssosessesosessesss O Learning about the printer s sssssssssesossosessecseesecssossesecseeseossssessesessssesssse S Finding information about the Printer ccccsssssscccccceceecescesssnsaueseeceeeeeccsseeessusaeeeeeseseseseesesseasseseeseenes 8 Selecting a location for the Printer c ccccccccssssssssccceecessessssnseceeescessesssasesseecseecessuseseesesesessssauesssasessesess 9 Printer Configuratio MSisei enese E a e E a 10 Understanding the basic functions of the SCANNET csscccceesssssssssseeceeeceesesseseseeesscesesnssusseeessseeessnees 11 Using the ADF and scanner glassii rinisin aaa aiei aaae a aa aa nae e aeie ea 12 Using the printer control PANel cccsesscccceccecescssesseseusseececescesessesensaueseecucesseseessausaeeseceeeseseeseseeesees 13 Understanding the colors of the Sleep button and indicator lights c cccscssssccceceececeeeeseesssssnsneneaes 13 Additional printer setup sssssssosessesosessecsssossossoseoseosessesosecseosesseosssssesss LD Installing internal oOptiomS neiere perenna eaaa aE a eea aa EE aaa E a ei 15 Installing hardware OPtiONs ccccccccsssssssseceecceecsssesnseseeeceeccsseseessaeeeeessseesseusaeeeeeecesesesusnas
70. Learning about the printer 13 Using the printer control panel 1 2 3 4 5 10 9 8 7 6 Use the To 1 Display e View printing copying e mailing and scanning options e View printer status and error messages 2 Select button e Select menu options Save settings Arrow buttons Scroll through menus or settings on the display Keypad Enter numbers letters or symbols Sleep button Enable Sleep mode or Hibernate mode Cancel button Stop all printer activity Start button Start a job depending on which mode is selected Back button Return to the previous screen ol orlr ns analy wu RAJU Home button Go to the home screen 10 Indicator light Check the status of the printer Understanding the colors of the Sleep button and indicator lights The colors of the Sleep button and indicator lights on the printer control panel signify a certain printer status or condition Indicator light color and its corresponding printer status Indicator light Printer status The printer is off or in Hibernate mode Blinking green The printer is warming up processing data or printing Solid green The printer is on but idle Blinking red The printer requires user intervention Learning about the printer 14 Sleep button light color and its corresponding printer status Sleep button light Off Printer status The printer is off idle
71. Note On is the factory default setting Understanding the printer menus 93 Use aI Auto Configuration Specify whether or not the network adapter accepts the automatic IPv6 On address configuration entries provided by a router Off Note On is the factory default setting Set Hostname Set the host name View Address Note These settings can be changed only from the Embedded Web Server View Router Address Enable DHCPv6 Enable DHCPv6 in the printer On Note On is the factory default setting Off Wireless menu Note This menu is available only in printers connected to a wireless network or printer models that have a wireless network adapter To access the menu navigate to Network Ports gt Network x gt Network x Setup gt Wireless Use To Wi Fi Protected Setup Establish a wireless network and enable network security Start Push Button Method Start PIN Method Notes Start Push Button Method connects the printer to a wireless network when buttons on both the printer and the access point wireless router are pressed within a given period of time Start PIN Method connects the printer to a wireless network when a PIN on the printer is entered into the wireless settings of the access point Enable Disable WPS Auto detection Automatically detect the connection method that an access point with Enable WPS uses Start Push Button Method or Start PIN Method Disable Note Disable is t
72. Potential Damage Improper installation of the card may cause damage to the card and the controller board Note The entire length of the connector on the card must touch and be flushed against the controller board 5 Close the controller board access door Note When the printer software and any hardware options are installed it may be necessary to manually add the options in the printer driver to make them available for print jobs For more information see Updating available options in the printer driver on page 25 21 Additional printer setup 22 Installing hardware options Order of installation A CAUTION POTENTIAL INJURY The printer weight is greater than 18 kg 40 Ib and requires two or more trained personnel to lift it safely CAUTION SHOCK HAZARD If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer Install the printer and any optional tray in the following order e Optional 650 sheet duo tray with integrated multipurpose feeder Tray 2 Printer Installing a 650 sheet duo tray The printer supports an optional 650 sheet duo tray Tray 2 with an integrated multipurpose feeder A CAUTION POTENTIAL INJURY The
73. T OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS LEXMARK LED PRINTERS AND LEXMARK MULTIFUNCTION LASER PRINTERS Lexmark International Inc Lexington KY This limited warranty applies to the United States and Canada For customers outside the U S refer to the country specific warranty information that came with your product This limited warranty applies to this product only if it was originally purchased for your use and not for resale from Lexmark or a Lexmark Remarketer referred to in this statement as Remarketer Limited warranty Lexmark warrants that this product lIs manufactured from new parts or new and serviceable used parts which perform like new parts ls during normal use free from defects in material and workmanship If this product does not function as warranted during the warranty period contact a Remarketer or Lexmark for repair or replacement at Lexmark s option If this product is a feature or option this statement applies only when that feature or option is used with the product for which it was intended To obtain warranty service you may be required to present the feature or option with the product If you transfer this product to another user warranty service under the terms of this statement is available to that user for the remainder of the warranty period You should transfer proof of original purchase and this statement to that user Limited warranty service The warranty period start
74. The problem is solved Did the file print correctly Contact customer support Troubleshooting Print quality problems Characters have jagged or uneven edges N ABC DEF Action Step 1 a Printafontsample list to check if the fonts you are using are supported by the printer 1 From the printer control panel navigate to Menus gt Reports gt Print Fonts 2 Select PCL Fonts or PostScript Fonts b Resend the print job Are you using fonts that are supported by the printer Yes Go to step 2 203 No Select a font that is supported by the printer Step 2 Check if the fonts installed on the computer are supported by the printer Are the fonts installed on the computer supported by the printer X The problem is solved Contact customer support Clipped pages or images Leading edge Trailing edge Action Step 1 a Move the width and length guides in the tray to the correct positions for the paper loaded b Resend the print job Is the page or image clipped Yes Go to step 2 a The problem is solved Troubleshooting 204 Action Yes No Step 2 Go to step 3 Do one or more of the From the printer control panel set the paper size and type in the Paper following menu to match the paper loaded in the tray From the printer control panel Does the paper size match the paper loaded in the tray change the paper
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76. ability resulting in fewer paper feeding problems and better print quality Paper containing fibers such as cotton can negatively affect paper handling Unacceptable paper The following paper types are not recommended for use with the printer e Chemically treated papers used to make copies without carbon paper also known as carbonless papers carbonless copy paper CCP or no carbon required NCR paper e Preprinted papers with chemicals that may contaminate the printer Preprinted papers that can be affected by the temperature in the printer fuser e Preprinted papers that require a registration the precise print location on the page greater than 2 4 mm 0 9 inch such as optical character recognition OCR forms In some cases registration can be adjusted with a software application to successfully print on these forms e Coated papers erasable bond synthetic papers thermal papers Rough edged rough or heavily textured surface papers or curled papers e Recycled papers that fail EN12281 2002 European e Paper weighing less than 60 g m 16 Ib e Multiple part forms or documents Selecting paper Using the appropriate paper prevents jams and helps ensure trouble free printing To help avoid paper jams and poor print quality e Always use new undamaged paper Before loading paper know the recommended printable side of the paper This information is usually indicated on the paper package Do not use paper that h
77. ace jammed originals if restarting job 186 Replace maintenance kit 0 estimated pages remain 80 xy 186 Replace missing type imaging kit 31 xy 186 Replace missing or unresponsive type imaging kit 31 xy 184 Replace missing waste toner bottle 82 xy 187 Replace unsupported color cartridge 32 xy 187 Replace unsupported type imaging kit 32 xy 187 Replace waste toner bottle 82 xy 187 Scanner automatic feeder cover open 187 Scanner disabled by admin 840 01 187 251 Scanner disabled Contact system administrator if problem persists 840 02 187 Scanner jam remove all originals from the scanner 2yy xx 187 Scanner jam remove jammed originals from the scanner 2yy xx 188 SMTP server not set up Contact system administrator 188 Standard network software error 54 188 Standard USB port disabled 56 188 Supply needed to complete job 188 Too many flash options installed 58 188 Too many trays attached 58 189 Unformatted flash detected 53 189 Unsupported USB hub please remove 179 Waste toner bottle nearly full 82 xy 190 Weblink server not set up Contact system administrator 190 printer options troubleshooting internal option is not detected 192 tray problems 193 printer problems solving basic 190 printer security information on 133 printer software installing Windows 24 printing black and white 53 faster speed vs higher yield 54 font sample list 57 from M
78. ach page paper loaded or press Fox on the printer control panel to clear the message and continue printing e Cancel the current job Maintenance kit low 80 xy You may need to order a maintenance kit For more information contact customer support at http support lexmark com or your service representative If necessary select Continue to clear the message and continue printing For non touch screen printer models press B confirm Maintenance kit nearly low 80 xy For more information contact customer support at http support lexmark com or your service representative If necessary select Continue to clear the message and continue printing For non touch screen printer models press ox to confirm Troubleshooting 183 Maintenance kit very low x estimated pages remain 80 xy You may need to replace the maintenance kit very soon For more information contact customer support at http support lexmark com or your service representative If necessary select Continue on the printer control panel to clear the message and continue printing For non touch screen printer models press ox to confirm Memory full 38 Try one or more of the following From the printer control panel select Cancel job to clear the message For non touch screen printer models press B confirm Install additional printer memory Network x software error 54 Try one or more of the following From the printe
79. acintosh 53 from Windows 53 Max Speed and Max Yield 54 menu settings page 31 network setup page 31 printing a document 53 printing a network setup page 31 printing confidential and other held jobs from a Macintosh computer 55 from Windows 55 printing in black and white 53 Index publications where to find 8 Push Button Configuration method using 30 Q Quality menu 117 Quiet mode 127 R recycled paper using 48 126 recycling Lexmark packaging 131 Lexmark products 131 toner cartridges 131 reducing a copy 63 reducing noise 127 Reinstall missing or unresponsive color cartridge 31 xy 184 Reload printed pages in Tray x 184 Remove packaging material area name 184 Remove paper from standard output bin 185 repeat print jobs 55 printing from a Macintosh computer 55 printing from Windows 55 repeating print defects 201 Replace color cartridge 0 estimated pages remain 88 xy 185 Replace color cartridge printer region mismatch 42 xy 185 Replace type imaging kit 0 estimated pages remain 84 xy 185 Replace all originals if restarting job 185 Replace defective type imaging kit 31 xy 186 Replace jammed originals if restarting job 186 Replace maintenance kit 0 estimated pages remain 80 xy 186 Replace missing type imaging kit 31 xy 186 Replace missing or unresponsive type imaging kit 31 xy 184 Replace missing waste toner bottle 82 xy 187 Replace unsupported color cartri
80. act match of the Color Samples pages Prints on color transparencies appear dark when projected Note This problem occurs when projecting transparencies with reflective overhead projectors To obtain the highest projected color quality transmissive overhead projectors are recommended Action Yes No Step 1 Go to step 2 Set the paper type to From the printer control panel make sure the paper type setting is set to Transparency Transparency Is the paper type setting correct Step 2 The problem is solved Go to step 3 Reduce the toner darkness and then resend the print job Does the print on the color transparency look lighter ee E Troubleshooting 222 Action Step 3 The problem is solved Contact customer Make sure you are using a recommended type of color transparency and support then resend the print job Does the print on the color transparency look lighter The color of the print does not match the color of the original file Note The color conversion tables used in Auto Color Correction mode generally approximate the colors of a standard computer monitor However because of technology differences that exist between printers and monitors there are many colors that can also be affected by monitor variations and lighting conditions Action Yes No Step 1 The problem is solved Go to step 2 a Set Color Correction to Off Note When the printer color correction is disab
81. ages when scanning You can scan the document back to the computer over the network by creating a scan profile on the computer and then downloading the profile to the printer Scanning to a computer 1 Open a Web browser and then type the printer IP address in the address field Notes e View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e Ifyou are using a proxy server then temporarily disable it to load the Web page correctly Click Scan Profile gt Create Scan Profile Select your scan settings and then click Next Select a location on your computer where you want to save the scanned output file u A U N Type a scan name The scan name is the name that appears in the Scan Profile list on the display e gt Click Submit 7 Review the instructions on the Scan Profile screen A shortcut number is automatically assigned when you click Submit You can use this shortcut number when you are ready to scan your documents a Load an original document faceup short edge first into the ADF tray or facedown on the scanner glass Scanning 76 Notes e Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass e The ADF indicator light turns on when the paper is loaded properly b If you are loadin
82. ain printer settings or tasks you may be able to reduce your printer s impact even further This chapter outlines the settings and tasks that may yield a greater environmental benefit Saving paper and toner Studies show that as much as 80 of the carbon footprint of a printer is related to paper usage You can significantly reduce your carbon footprint by using recycled paper and the following printing suggestions such as printing on both sides of the paper and printing multiple pages on one side of a single sheet of paper For more information on how you can quickly save paper and energy using one printer setting see Using Eco Mode on page 127 Using recycled paper As an environmentally conscious company Lexmark supports the use of recycled office paper produced specifically for use in laser printers For more information on recycled papers that work well with your printer see Using recycled paper and other office papers on page 48 Conserving supplies There are a number of ways you can reduce the amount of paper and toner you use when printing You can Use both sides of the paper If your printer model supports duplex printing then you can control whether print appears on one or two sides of the paper by selecting 2 sided printing from the Print dialog or the Lexmark Toolbar Place multiple pages on one sheet of paper You can print up to 16 consecutive pages of a multiple page document onto one side of a single sheet o
83. al sales office phone number Product disposal Do not dispose of the printer or supplies in the same manner as normal household waste Consult your local authorities for disposal and recycling options Notices 235 Static sensitivity notice This symbol identifies static sensitive parts Do not touch in the areas near these symbols without first touching the metal frame of the printer ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start up screen is certified to comply with Environmental Protection Agency EPA ENERGY STAR requirements as configured when shipped by Lexmark ENERGY STAR Temperature information Ambient temperature 15 6 to 32 2 C 60 to 90 F Shipping and storage temperature 40 to 43 C 40 to 110 F Laser notice The printer is certified in the U S to conform to the requirements of DHHS 21 CFR Chapter Subchapter J for Class 1 laser products and elsewhere is certified as a Class laser product conforming to the requirements of IEC 60825 1 Class laser products are not considered to be hazardous The printer contains internally a Class IIIb 3b laser that is nominally a 7 milliwatt gallium arsenide laser operating in the wavelength of 655 675 nanometers The laser system and printer are designed so there is never any human access to laser radiation above a Class level during normal operation user maintenance or prescribed service conditi
84. and Content Source settings to match the document being scanned Step 7 Increase the scan resolution settings for a higher quality output Did the increased resolution produce a higher quality output ee A A Partial document or photo scans Check the placement of the document or photo Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner Is the document or photo loaded correctly Problem solved Contact customer support Contact customer support Load the document or photo facedown on the scanner glass in the upper left corner Cannot scan from a computer Action Yes No Step 1 Go to step 3 Go to step 2 Make sure the printer is turned on and that Ready appears on the printer display before scanning a job Does Ready appear before scanning the job Step 2 Clear the error Go to step 3 Turn off the printer then wait for about 10 seconds and then turn the printer back on Is there an error message on the printer display message Step 3 Check the cable connections between the printer and the print server to make sure they are secure For more information see the setup documentation that came with the printer Are the cable connections between the printer and the print server secure Contact customer support Tighten the cable connections S O es Troubleshooting 230 Embedded Web Server does
85. anges in the products or the programs described may be made at any time References in this publication to products programs or services do not imply that the manufacturer intends to make these available in all countries in which it operates Any reference to a product program or service is not intended to state or imply that only that product program or service may be used Any functionally equivalent product program or service that does not infringe any existing intellectual property right may be used instead Evaluation and verification of operation in conjunction with other products programs or services except those expressly designated by the manufacturer are the user s responsibility For Lexmark technical support visit http support lexmark com For information on supplies and downloads visit www lexmark com 2012 Lexmark International Inc All rights reserved GOVERNMENT END USERS The Software Program and any related documentation are Commercial Items as that term is defined in 48 C F R 2 101 Computer Software and Commercial Computer Software Documentation as such terms are used in 48 C F R 12 212 or 48 C F R 227 7202 as applicable Consistent with 48 C F R 12 212 or 48 C F R 227 7202 1 through 227 7207 4 as applicable the Commercial Computer Software and Commercial Software Documentation are licensed to the U S Government end users a only as Commercial Items and b with only those rights as are
86. anner glass Notes e Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass e The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF tray then adjust the paper guides 3 From the printer control panel navigate to gt Copy gt gp Scale gt adjust the scale setting gt select the number of copies or enter a number on the keypad gt Note If you want to copy another document then place it on the scanner glass press the left or right arrow button to scroll to Scan the Next Page and then press ol 4 Press the left or right arrow button to scroll to Finish the Job and then press ol Making a copy lighter or darker 1 Load an original document faceup short edge first into the ADF tray or facedown on the scanner glass in the upper left corner Notes e Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass e The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF tray then adjust the paper guides Copying 64 3 From the printer control panel navigate to gt Copy gt o gt Darkness gt adjust the darkness setting gt select the number of copies or enter anumber o
87. ark Web site at www lexmark com environment e The Lexmark recycling program at www lexmark com recycle Saving money and the environment 131 Recycling Lexmark products To return Lexmark products for recycling 1 Go to www lexmark com recycle 2 Find the product type you want to recycle and then select your country or region from the list 3 Follow the instructions on the computer screen Note Printer supplies and hardware not listed in the Lexmark collection program may be recycled through your local recycling center Contact your local recycling center to determine the items they accept Recycling Lexmark packaging Lexmark continually strives to minimize packaging Less packaging helps to ensure that Lexmark printers are transported in the most efficient and environmentally sensitive manner and that there is less packaging to dispose of These efficiencies result in fewer greenhouse emissions energy savings and natural resource savings Lexmark cartons are 100 recyclable where corrugated recycling facilities exist Facilities may not exist in your area The foam used in Lexmark packaging is recyclable where foam recycling facilities exist Facilities may not exist in your area When you return a cartridge to Lexmark you can reuse the box that the cartridge came in Lexmark will recycle the box Returning Lexmark cartridges for reuse or recycling Lexmark Cartridge Collection Program diverts millions of Lexmark cartri
88. as been cut or trimmed by hand Paper and specialty media guide 48 Do not mix paper sizes types or weights in the same tray mixing results in jams Do not use coated papers unless they are specifically designed for electrophotographic printing Selecting preprinted forms and letterhead Use these guidelines when selecting preprinted forms and letterhead e Use grain long for 60 90 g m 16 24 Ib paper e Use only forms and letterhead printed using an offset lithographic or engraved printing process e Avoid paper with rough or heavily textured surfaces Use inks that are not affected by the resin in toner Inks that are oxidation set or oil based generally meet these requirements latex inks might not When in doubt contact your paper supplier Using recycled paper and other office papers As an environmentally conscious company Lexmark supports the use of recycled office paper produced specifically for use in laser electrophotographic printers In 1998 Lexmark presented to the US government a study demonstrating that recycled paper produced by major mills in the US fed as well as non recycled paper However no blanket statement can be made that all recycled paper will feed well Lexmark consistently tests its printers with recycled paper 20 100 post consumer waste and a variety of test paper from around the world using chamber tests for different temperature and humidity conditions Lexmark has found no reason to disco
89. ase the response time of the product Setting the Sleep Mode Timeout to a high value maintains a fast response but uses more energy Hibernate Mode This product is designed with an ultra low power operating mode called Hibernate mode When operating in Hibernate Mode all other systems and devices are powered down safely The Hibernate mode can be entered in any of the following methods e Using the Hibernate Timeout e Using the Schedule Power modes e Using the Sleep Hibernate button Factory default Hibernate Timeout for this product in all countries or regions except for EU countries and Switzerland N A Factory default value for this product in EU countries or regions and Switzerland 3 days The amount of time the printer waits after a job is printed before it enters Hibernate mode can be modified between one hour and one month Off mode If this product has an off mode which still consumes a small amount of power then to completely stop product power consumption disconnect the power supply cord from the electrical outlet Total energy usage It is sometimes helpful to calculate the total product energy usage Since power consumption claims are provided in power units of Watts the power consumption should be multiplied by the time the product spends in each mode in order to calculate energy usage The total product energy usage is the sum of each mode s energy usage Regulatory notices for electromagnetic compatibility
90. ation about the printer 8 Finishing menu 115 firmware cards 15 font sample list printing 57 fonts card 15 FTP address scanning to using a shortcut 74 FTP Settings menu 111 G General Settings menu 99 green settings Eco Mode 127 Hibernate mode 129 Hibernate Timeout 129 Quiet mode 127 Schedule Power Modes 130 H held jobs 55 printing from a Macintosh computer 55 printing from Windows 55 Help menu 125 Hibernate mode using 129 Hibernate Timeout setting 129 home button printer control panel 13 HTML menu 123 Image menu 124 imaging kit replacing 142 imaging kits ordering 138 Incompatible tray x 59 179 Incorrect paper size open paper source 34 179 indicator light printer control panel 13 individual settings erasing 133 Insert Tray x 180 installing an optional card 20 installing options order of installation 22 installing printer on a network Ethernet networking 27 installing printer software adding options 25 installing printer software Windows 24 Insufficient memory for Flash Memory Defragment operation 37 180 Insufficient memory to collate job 37 180 248 Insufficient memory to support Resource Save feature 35 180 Insufficient memory some Held Jobs were deleted 37 180 Insufficient memory some held jobs will not be restored 37 180 interior of the printer cleaning 134 internal options 15 IPv6 menu 92 J jams avoiding 162 locating doors and trays 163 locations 163 mes
91. avior for all supplies occurs E mail Only The printer generates an e mail when the supply condition is reached The status of the supply appears on the menus page and status page Warning The printer shows the warning message and generates an email about the status of the supply The printer does not stop when the supply condition is reached Continuable Stop The printer stops processing jobs when the supply condition is reached The user needs to press a button to continue printing Non Continuable Stopt The printer stops when the supply condition is reached The supply must be replaced to continue printing 1 The printer generates an e mail about the status of the supply when supply notification is enabled 2 The printer stops when some supplies become empty to prevent damage 4 Click Submit Managing the printer 161 Copying printer settings to other printers Note This feature is available only in network printers 1 Open a Web browser and then type the printer IP address in the address field Notes e View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click the Copy Printer Settings 3 To change the language select a language from the drop down menu and then click Click here to submit language
92. black pages Yes Go to step 2 Contact customer support Yes Go to step 2 support 212 The problem is solved The problem is solved Contact customer ee The problem is solved The problem is solved Troubleshooting Shadow images appear on prints Leading edge BS ABCD ABCD Trailing edge 213 Action Yes No Step 1 Go to step 2 Load paper with the Check if the paper loaded in the tray has the correct paper type and weight correct paper type and weight in the tray Is paper with the correct paper type and weight loaded in the tray Step 2 Go to step 3 Change the paper type From the printer control panel set the paper type and weight in the Paper menu to match the paper loaded in the tray Do the printer settings match the type and weight of the paper loaded and weight to match the paper loaded in the tray Step 3 a Depending on your operating system specify the paper type and weight from Printing Preferences or from the Print dialog b Resend the print job Do shadow images still appear on prints Step 4 Replace the imaging kit and then resend the print job Do shadow images still appear on prints XR Go to step 4 Contact customer support The problem is solved The problem is solved Skewed print Troubleshooting Action Step 1 a Move the width and length guides in the tray to t
93. can improve how reliably documents print For more information see Avoiding jams on page 162 and Storing paper on page 48 Setting the paper size and type 1 From the printer control panel navigate to gt Settings gt ox gt Paper Menu gt ox gt Paper Size Type gt ox 2 Press the up or down arrow button to select the tray or feeder and then press ol 3 Press the up or down arrow button to select the paper size and then press ol 4 Press the up or down arrow button to select the paper type and then press ox to change the settings Configuring Universal paper settings The Universal paper size is a user defined setting that lets you print on paper sizes that are not preset in the printer menus Notes e The smallest supported Universal size is 76 x 127 mm 3 x 5 inches and is loaded only in the multipurpose feeder and manual feeder e The largest supported Universal size is 215 9 x 359 9 mm 8 5 x 14 17 inches and is loaded only in the multipurpose feeder and manual feeder 1 From the printer control panel navigate to gt Settings gt Fox gt Paper Menu gt ox gt Universal Setup gt ox 2 Press the up or down arrow buttons to scroll to Units of Measure Portrait Height or Portrait Width and then press ox 3 Enter the preferred settings using the keypad and then press ox 4 Press PAY Loading paper and specialty media 33 Loading the 250 sheet tray The printer has a 250
94. chase or service representative for additional suggestions The manufacturer is not responsible for radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate this equipment Note To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations Any questions regarding this compliance information statement should be directed to Director of Lexmark Technology amp Services Lexmark International Inc 740 West New Circle Road Lexington KY 40550 859 232 3000 Industry Canada compliance statement This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Standard ICES 003 Avis de conformit aux normes de l industrie du Canada Cet appareil num rique de classe B est conforme aux exigences de la norme canadienne relative aux quipements pouvant causer des interf rences NMB 003 European Community EC directives conformity This product is in conformity with the protection requirements of EC Council directives 2004 108 EC 2006 95 EC and 2009 125 EC on the a
95. ching a lf there is ajammed paper under the fuser then firmly grasp the paper on each side and then gently pull it out Note Make sure all paper fragments are removed Clearing jams b Pull the green lever to open the fuser cover c If there is a jammed paper in the fuser then hold down the fuser cover and then remove the paper Note Make sure all paper fragments are removed 166 Clearing jams 167 4 Slide and hold the release latch on the right side of the printer and then slowly close the top door 5 Close the front door 6 From the printer control panel touch JS to clear the message and continue printing For non touch screen printer models select Next gt Clear the jam press OK and then press MAM to confirm x page jam open front door to clear fuser 202 xx 1 Open the front door Ay CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching Clearing jams 168 2 Open the top door Clearing jams 3 Pull the green lever to open the fuser cover 4 Hold down the fuser cover and then remove the jammed paper Note Make sure all paper fragments are removed 169 Clearing jams 170 5 Slide and hold the release latch on the right side of the printer and then slowly close the top door 6 Close the front door 7 From the printer control panel touch JS to clear the mes
96. ck the replacement waste toner bottle 2 Open the front door Ay CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching Maintaining the printer 140 3 Open the top door 4 Remove the right side cover Maintaining the printer 141 6 Seal the used waste toner bottle in the enclosed packaging For more information see Recycling Lexmark products on page 131 7 Insert the replacement waste toner bottle 8 Insert the right side cover Maintaining the printer 142 10 Close the front door Replacing a black and color imaging kit 1 Open the front door A CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching 2 Open the top door Maintaining the printer 143 3 Remove the toner cartridges by lifting the handles and then gently pulling them away from the imaging kit 4 Remove the right side cover Maintaining the printer 144 6 Lift the blue levers on the imaging kit and then pull the imaging kit until it stops 7 Press down the blue lever and then grasp the green handles on the sides to pull out the imaging kit 8 Unpack the replacement black and color imaging kit lt Fem Notes e The color imaging kit includes the imaging kit and the cyan magenta yellow and black devel
97. contribute to paper curling prior to printing and can cause feeding problems Smoothness Paper smoothness directly affects print quality If paper is too rough then toner cannot fuse to it properly If paper is too smooth then it can cause paper feeding or print quality issues Always use paper between 100 and 300 Sheffield points smoothness between 150 and 250 Sheffield points produces the best print quality Paper and specialty media guide 47 Moisture content The amount of moisture in paper affects both print quality and the ability of the printer to feed the paper correctly Leave paper in its original wrapper until it is time to use it This limits the exposure of paper to moisture changes that can degrade its performance Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing Extend the time to several days if the storage or transportation environment is very different from the printer environment Thick paper may also require a longer conditioning period Grain direction Grain refers to the alignment of the paper fibers in a sheet of paper Grain is either grain long running the length of the paper or grain short running the width of the paper For 60 90 g m 16 24 Ib bond paper grain long paper is recommended Fiber content Most high quality xerographic paper is made from 100 chemically treated pulped wood This content provides the paper with a high degree of st
98. ct all cables from the printer before proceeding 2 Remove paper from the standard bin multipurpose feeder and manual feeder 3 Remove any dust lint and pieces of paper around the printer using a soft brush or vacuum 4 Dampen a clean lint free cloth with water and use it to wipe the outside of the printer Warning Potential Damage Do not use household cleaners or detergents as they may damage the finish of the printer 5 Make sure all areas of the printer are dry before sending a new print job Maintaining the printer 135 Cleaning the scanner glass Clean the scanner glass if you encounter print quality problems such as streaks on copied or scanned images 1 Slightly dampen a soft lint free cloth or paper towel with water 2 Open the scanner cover 3 Clean all the areas shown and then let them dry 4 3 1 White underside of the ADF cover White underside of the scanner cover 2 3 Scanner glass ADF glass A 4 Close the scanner cover Maintaining the printer 136 Checking the status of parts and supplies A message appears on the display when a replacement supply item is needed or when maintenance is required Checking the status of parts and supplies on the printer control panel From the printer control panel navigate to gt Status Supplies gt ox View Supplies gt ox Checking the status of parts and supplies from the Embedded Web Server Note Make sure the computer and p
99. cting any sample set generates a multiple page printout consisting of hundreds of colored boxes Either a CMYK or RGB combination is located on each box depending on the table selected The observed color of each box is obtained by passing the CMYK or RGB combination labeled on the box through the selected color conversion table By examining Color Samples sets you can identify the box whose color is the closest to the color you want The color combination labeled on the box can then be used for modifying the color of the object in a software program For more information see the help information of your operating system Note Manual color correction may be necessary to utilize the selected color conversion table for the particular object Selecting which Color Samples set to use for a particular color matching problem depends on the Color Correction setting being used the type of object being printed and how the color of the object is specified in the software program When Color Correction is set to Off the color is based on the print job information and no color conversion is implemented Note The Color Samples pages are not useful if the software program does not specify colors with RGB or CMYK combinations Additionally certain situations exist in which the software program or the computer operating system adjusts the RGB or CMYK combinations specified in the program through color management The resulting printed color may not be an ex
100. cut 73 creating e mail shortcuts 71 modifying confidential print settings 56 networking settings 159 problem accessing 230 setting up e mail alerts 159 Embedded Web Server Administrator s Guide where to find 133 159 emission notices 234 237 238 239 240 enlarging a copy 63 envelopes loading 35 37 tips on using 45 environmental settings 126 Eco Mode 127 Hibernate mode 129 Hibernate Timeout 129 Quiet mode 127 Schedule Power Modes 130 Sleep mode 128 erasing non volatile memory 133 erasing volatile memory 133 Error reading USB drive Remove USB 179 Error reading USB hub Remove hub 179 Index Ethernet network preparing to set up for Ethernet printing 26 Ethernet network setup using Macintosh 27 using Windows 27 Ethernet networking Macintosh 27 Windows 27 Ethernet port 23 Ethernet setup preparing for an 26 exterior of the printer cleaning 134 e mail canceling 72 e mail alerts low supply levels 159 paper jam 159 setting up 159 e mail function setting up 70 E mail Settings menu 107 e mail shortcuts creating using the Embedded Web Server 71 e mail sending using a shortcut number 71 using the printer control panel 71 e mailing configuring e mail settings 70 creating shortcuts using the Embedded Web Server 71 setting up e mail function 70 using a shortcut number 71 using the printer control panel 71 F factory defaults restoring 161 FAQ about color printing 219 FCC notices 237 239 finding more inform
101. cycle Use of printing media outside of Lexmark specifications Refurbishment repair refilling or remanufacture by a third party of products supplies or parts Products supplies parts materials such as toners and inks software or interfaces not furnished by Lexmark TO THE EXTENT PERMITTED BY APPLICABLE LAW NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND WHETHER EXPRESS OR IMPLIED WITH RESPECT TO THIS PRODUCT AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND SATISFACTORY QUALITY ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW ARE LIMITED IN DURATION TO THE WARRANTY PERIOD NO WARRANTIES EXPRESS OR IMPLIED WILL APPLY AFTER THIS PERIOD ALL INFORMATION SPECIFICATIONS PRICES AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE Limitation of liability Your sole remedy under this limited warranty is set forth in this document For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this product under this limited warranty you may recover actual damages up to the limit set forth in the following paragraph Lexmark s liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages This limitation of liability will not apply to claims by you for bodily injury or damage to real
102. d it before printing or wait for a prompt to load it Do not load too much paper Make sure the stack height is below the maximum paper fill indicator e Do not slide the paper into the tray Load paper as shown in the illustration Clearing jams 163 e Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing tightly against the paper or envelopes e Push the tray firmly into the printer after loading paper Use recommended paper e Use only recommended paper or specialty media e Do not load wrinkled creased damp bent or curled paper e Flex fan and straighten paper before loading it e Do not use paper that has been cut or trimmed by hand e Do not mix paper sizes weights or types in the same tray e Make sure the paper size and type are set correctly on the computer or printer control panel e Store paper according to manufacturer recommendations Understanding jam messages and locations When a jam occurs a message indicating the jam location and information to clear the jam appears on the printer display Open the doors covers and trays indicated on the display to remove the jam Note When Jam Recovery is set to On or Auto the printer reprints jammed pages However Auto does not guarantee that the page will print Jam location Message on the display What to do 1 Automatic document x page jam open automatic feeder Remove all paper from the ADF tra
103. d then resend the print job Does fog or shading disappear from the prints Yes The problem is solved The problem is solved 217 Go to step 2 Contact customer support Toner rubs off IS Leading edge ABC PF Action Trailing edge Step 1 From the Paper menu on the printer control panel check the paper type and weight Do the paper type and texture match the paper loaded in the tray Yes Go to step 2 No Specify the paper type and weight from the tray settings to match the paper loaded in the tray Step 2 Check if you are printing on paper with texture or rough finishes Are you printing on textured or rough paper From the Paper menu on the printer control panel set the paper texture Contact customer support Troubleshooting 218 Transparency print quality is poor Action Yes No Step 1 Go to step 2 Set the paper type to From the printer control panel set the paper type in the Paper menu to Transparency match the paper loaded in the tray Is the paper type for the tray set to Transparency Step 2 Contact customer The problem is solved a Check if you are using a recommended type of transparency support b Resend the print job Is the print quality still poor Uneven print density BS ABCD ABCD Replace the imaging kit and then resend the print job Contact customer The problem is
104. dge 32 xy 187 Replace unsupported type imaging kit 32 xy 187 Replace waste toner bottle 82 xy 187 reports viewing 159 Reports menu 88 reserve print jobs 55 printing from a Macintosh computer 55 printing from Windows 55 S safety information 6 7 scale copy options 68 scan troubleshooting cannot scan from a computer 229 partial document or photo scans 229 scan job was not successful 227 scanner unit does not close 223 227 scanning takes too long or freezes the computer 228 scanner Automatic document feeder ADF 12 functions 11 scanner glass 12 Scanner automatic feeder cover open 187 Scanner disabled by admin 840 01 187 Scanner disabled Contact system administrator if problem persists 840 02 187 scanner glass cleaning 135 copying using 60 Scanner jam remove all originals from the scanner 2yy xx 187 Scanner jam remove jammed originals from the scanner 2yy xx 188 252 scanning quick copy 59 to a computer 75 scanning to a computer 75 scanning to an FTP address creating shortcuts using the computer 73 using a shortcut 74 using the printer control panel 74 scanning FTP address using the printer control panel 74 Schedule Power Modes using 130 security modifying confidential print settings 56 Security Audit Log menu 97 security lock 132 security lock port 23 security settings erasing 133 security Web page where to find 133 select button printer control panel 13 selecting a location f
105. dges from landfills annually by making it both easy and free for Lexmark customers to return used cartridges to Lexmark for reuse or recycling One hundred percent of the empty cartridges returned to Lexmark are either reused or demanufactured for recycling Boxes used to return the cartridges are also recycled To return Lexmark cartridges for reuse or recycling follow the instructions that came with your printer or cartridge and use the prepaid shipping label You can also do the following 1 Go to www lexmark com recycle 2 From the Toner Cartridges section select your country or region 3 Follow the instructions on the computer screen Securing the printer 132 Securing the printer Using the security lock feature The printer is equipped with a security lock feature Attach a security lock compatible with most laptop computers in the location shown to secure the printer in place Statement of Volatility Your printer contains various types of memory that can store device and network settings and user data Type of memory Description Volatile memory Your printer uses standard random access memory RAM to temporarily buffer user data during simple print jobs Non volatile memory Your printer may use two forms of non volatile memory EEPROM and NAND flash memory Both types are used to store operating system device settings and network information XR Erase the content of any installed printer mem
106. e gt select the print job gt specify the number of copies gt Print Modifying confidential print settings Note This feature is available only in network printers or printers connected to print servers 1 Open a Web browser and then type the printer IP address in the address field Notes e View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Configuration gt Other Settings tab gt Security gt Confidential Print Setup 3 Modify the settings e Set a maximum number of PIN entry attempts When a user exceeds a specific number of PIN entry attempts all of the jobs for that user are deleted e Set an expiration time for confidential print jobs When a user has not printed the jobs within the specified time all of the jobs for that user are deleted 4 Save the modified settings Printing Printing information pages Printing a font sample list 1 From the printer control panel navigate to gt Settings gt ox gt Reports gt ox gt Print Fonts 2 Press the up or down arrow button to select the font setting 3 Press ol Note The PPDS fonts appear only when the PPDS data stream is activated Canceling a print job Canceling a print job from the printer control panel From the printer control
107. e Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass e The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF tray then adjust the paper guides Note To avoid a cropped image make sure the size of the original document and the size of the copy paper are the same 3 From the printer control panel press DI Copying using the ADF 1 Load an original document faceup short edge first into the ADF tray Notes e Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass Copying 60 e The ADF indicator light comes on when the paper is loaded properly 2 Adjust the paper guides 3 From the printer control panel use the keypad to enter the number of copies and then press Sl Copying using the scanner glass 1 Place an original document facedown on the scanner glass in the upper left corner 2 From the printer control panel use the keypad to enter the number of copies and then press Sl Note If you want to scan another document then place the next document on the scanner glass press the left or right arrow button to scroll to Scan the Next Page and then press o 3 Press the left or right arrow button to scroll to Finish the Job and then
108. e display message Is there an error message on the printer display Step 2 Go to step 3 Increase the scan Check the quality of the original document resolution settings for a higher quality output Is the quality of the original document satisfactory Step 3 Go to step 4 See Cleaning the Clean the scanner glass and the ADF glass using a clean lint free cloth scanner glass on dampened with water page 135 Is the scanner glass clean Step 4 Go to step 5 Place the document or Check the placement of the document or photo Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner Is the document or photo loaded correctly Step 5 Send a print job and then check for print quality problems e From the General Settings menu adjust the Eco Mode settings From the Copy menu adjust the Darkness setting e When the print becomes faded replace the toner cartridge Is the print quality satisfactory Go to step 6 photo facedown on the scanner glass in the upper left corner See Print quality problems on page 203 Troubleshooting Action Step 6 Check the scan settings From the Scan screen make sure the Content Type and Content Source settings are correct for the document being scanned Are the Content Type and Content Source settings correct for the document being scanned Yes Go to step 7 229 No Change the Content Type
109. e imaging kit and then resend the print job Is the print still too light XR Go to step 7 Contact customer support The problem is solved The problem is solved Printer is printing blank pages Troubleshooting Action Step 1 a Check if there is packing material left on the imaging kit 1 Remove the imaging kit 2 Checkifthe packing material is properly removed from the imaging kit Warning Potential Damage Do not expose the imaging kit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems Warning Potential Damage Do not touch the underside of the imaging kit This could damage the imaging kit 3 Reinstall the imaging kit b Resend the print job Is the printer still printing blank pages Step 2 Replace the imaging kit and then resend the print job Is the printer still printing blank pages Printer is printing solid black pages BS Action Step 1 a Remove and then reinstall the imaging kit Warning Potential Damage Do not expose the imaging kit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems Warning Potential Damage Do not touch the underside of the imaging kit This could damage the imaging kit b Resend the print job Is the printer printing solid black pages Step 2 Replace the imaging kit and then resend the print job Is the printer printing solid
110. e length is from 279 4 mm 11 in to 355 6 mm 14 in d Supported paper types and weights Notes e Your printer model may have a 650 sheet duo tray which consists of a 550 sheet tray and an integrated 100 sheet multipurpose feeder The integrated multipurpose feeder supports different paper sizes types and weights e Labels transparencies envelopes and card stock always print at reduced speed Paper and specialty media guide 52 Paper type 250 sheet WET 650 sheet duo tray Scanner Duplex tray feeder glass mode 550 sheet tray Multipurpose feeder Paper e Plain e Recycled e Glossy Bond Letterhead Preprinted e Colored e Light e Heavy e Rough Cotto n e Custom Type x Card stock V X Transparencies v X Labels V X e Paper Envelope Printing 53 Printing Printing a document Printing a document 1 From the Paper menu on the printer control panel set the paper type and size to match the paper loaded 2 Send the print job For Windows users a With a document open click File gt Print b Click Properties Preferences Options or Setup c Adjust the settings if necessary d Click OK gt Print For Macintosh users a Customize the settings in the Page Setup dialog 1 With a document open choose File gt Page Setup 2 Choose a paper size or create a custom size to match the paper loaded 3 Click OK b Cu
111. e name 4 Click Submit 5 Click Custom Types and then verify if the new custom paper type name has replaced the custom name Using the printer control panel 1 From the printer control panel navigate to gt Settings gt ox gt Paper Menu gt ox gt Custom Names 2 Select a custom name and then type a new custom paper type name 3 Press ox 4 Press Custom Types and then verify if the new custom paper type name has replaced the custom name Assigning a custom paper type name Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes e View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt Paper Menu gt Custom Names 3 Type a name for the paper type and then click Submit 4 Select a custom type and then verify that the correct paper type is associated with the custom name Note Plain Paper is the factory default paper type for all user defined custom names Loading paper and specialty media 42 Using the printer control panel 1 From the printer control panel navigate to i aJ gt Settings gt gt Paper Menu gt gt Custom Names 2 Type a name for the paper type and then press o Assigning a custom paper type
112. e page orientation for HTML documents Portrait Note Portrait is the factory default setting Landscape Margin Size Set the page margin for HTML documents 8 255 mm Notes e 19 mm is the factory default setting e Margin size can be increased in 1 mm increments Backgrounds Specify whether to print backgrounds on HTML documents Do Not Print Note Print is the factory default setting Print Image menu Use To Auto Fit Select the optimal paper size scaling and orientation On Note On is the factory default setting It overrides scaling and orientation settings Off for some images Invert Invert bitonal monochrome images On Notes Off e Off is the factory default setting e This setting does not apply to GIF or JPEG images Scaling Scale the image to fit the selected paper size Anchor Top Left Notes Best Fit Anchor Center Fit Height Width Fit Height Fit Width Best Fit is the factory default setting e When Auto Fit is set to On Scaling is automatically set to Best Fit Understanding the printer menus 125 Use aie Orientation Set the image orientation Portrait Note Portrait is the factory default setting Landscape Reverse Portrait Reverse Landscape Help menu The Help menu consists of a series of Help pages that are stored in the multifunction printer MFP as PDF files They contain information about using the printer and performing various tasks including copying e mailing and
113. e paper size indicators A CAUTION POTENTIAL INJURY To reduce the risk of equipment instability load each tray separately Keep all other trays closed until needed Loading paper and specialty media 1 Length guide tab Paper size indicator Width guide tab Loading the multipurpose feeder 1 Push the multipurpose feeder latch to the left 37 Loading paper and specialty media 38 2 Open the multipurpose feeder 3 Pull the multipurpose feeder extender Note Guide the extender gently so that the multipurpose feeder is fully extended and open 4 Prepare the paper for loading e Flex the sheets of paper back and forth to loosen them and then fan them Do not fold or crease the paper Straighten the edges on a level surface e Hold transparencies by the edges and then fan them Straighten the edges on a level surface Note Avoid touching the printable side of transparencies Be careful not to scratch them sl e Flex a stack of envelopes back and forth to loosen them and then fan them Straighten the edges on a level surface Warning Potential Damage Never use envelopes with stamps clasps snaps windows coated linings or self stick adhesives These envelopes may severely damage the printer Loading paper and specialty media 39 5 Locate the maximum paper fill indicator and tab Note Make sure the paper or specialty media is below the maximum paper fill indicator located o
114. ea In other countries or regions visit the Lexmark Web site at www lexmark com or contact the place where you purchased the printer Note All life estimates for printer supplies assume printing on letter or A4 size plain paper Using genuine Lexmark parts and supplies Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts Use of third party supplies or parts may affect the performance reliability or life of the printer and its imaging components Use of third party supplies or parts can affect warranty coverage Damage caused by the use of third party supplies or parts is not covered by the warranty All life indicators are designed to function with Lexmark supplies and parts and may deliver unpredictable results if third party supplies or parts are used Imaging component usage beyond the intended life may damage your Lexmark printer or its associated components Ordering toner cartridges Notes e The estimated cartridge yield is based on the ISO IEC 19798 standard e Extremely low print coverage for extended periods of time may negatively affect actual yield and may cause cartridge parts to fail prior to exhaustion of toner United States and Canada European Union EU Rest of the world European Economic Area EEA and Switzerland Return Program toner cartridges Black 801K 802K 808K Cyan 801C 802C 808C Magenta 801M 802M 808M Yellow 801Y 802Y 808Y Standard Yield Retu
115. eb browser address field Off CMYK Understanding the printer menus 119 Use To Manual Color Customize the RGB color conversions RGB Image Select from the following options RGB Text Vivid RGB Graphics sRGB Display Display True Black sRGB Vivid off Notes sRGB Display is the factory default setting for RGB Image This applies a color conversion table to an output that matches the colors displayed on a computer monitor sRGB Vivid is the factory default setting for RGB Text and RGB Graphics This applies a color table that increases saturation This is preferred for business graphics and text e Vivid applies a color conversion table that produces brighter more saturated colors e Display True Black applies a color conversion table that uses only black toner for neutral gray colors Off turns off color conversion Manual Color continued Customize the CMYK color conversions CMYK Image Select from the following options CMYK Text US CMYK CMYK Graphics Euro CMYK Vivid CMYK Off Notes e US CMYK is the factory default setting This applies a color conversion table that tries to produce output that matches SWOP color output Euro CMYK is the international factory default setting This applies a color conversion table that tries to produce output that matches Euroscale color output e Vivid CMYK increases color saturation for the US conversion table Off turns off color conversio
116. ectrical outlet Yes Clear the error or status message Go to step 3 223 No Go to step 2 Does an error or status message appear Connect the power cord to the printer and a properly grounded electrical outlet Step 3 Turn off the printer then wait for about 10 seconds and then turn it back on Did Performing Self Test and Ready appear The problem is solved Contact customer support ee S A Scanner unit does not close Action Check if there are no obstructions between the scanner unit and the printer a Liftthe scanner unit b Remove any obstruction that keeps the scanner unit open c Lower the scanner unit Did the scanner unit close properly Yes The problem is solved No Contact customer support Troubleshooting Poor copy quality Action Step 1 Check if an error or status message appears on the display Does an error or status message appear Yes Clear the error or status message 224 a Go to step 2 Check for patterns on print a From the printer control panel navigate to Copy gt Sharpness gt select a lower setting Note Make sure no scaling is being selected b Resend the copy job Do patterns appear on prints Step 2 Go to step 3 Increase the scan Check the quality of the original document resolution setting for a higher quality output Is the quality of the original document satisfact
117. ects Guide Information Guide Supplies Guide 77 Network Ports Active NIC Standard Network or Network x Standard USB SMTP Setup Option Card Menu index of each installed DLE Understanding the printer menus Supplies menu Use Cyan Magenta Yellow or Black Toner Cartridge Nearly Low Low Very Low Replace Missing Defective Missing or Unresponsive Unsupported Invalid Region OK Non genuine Lexmark Cartridge Black or Color Imaging Kit Nearly Low Low Very Low Replace Missing Defective Missing or Unresponsive Unsupported OK Non genuine Lexmark Imaging Kit 78 To Show the status of the cyan magenta yellow or black toner cartridge Show the status of the black or color imaging kit Waste Toner Bottle Near Full Replace Missing OK Maintenance Kit Nearly Low Low Very Low Replace OK Show the status of the waste toner bottle Show the status of the maintenance kit Understanding the printer menus Paper menu Default Source menu Use Default Source Tray x MP Feeder Manual Paper Manual Envelope 79 Set a default paper source for all print jobs Notes e The 650 sheet duo tray must be installed in order for MP Feeder to appear as a menu setting in the Paper menu Tray 1 standard tray is the factory default setting Only installed paper sources will appear as menu settings If two trays contain paper of the same size and type and the trays
118. ed Go to step 4 Go to step 5 Step 5 a Turn off the printer then wait for about 10 seconds and then turn the printer back on b Resend the print job Do the jobs print Step 6 a Remove and then reinstall the printer software For more information see Installing the printer software on page 24 Note The printer software is available at http support lexmark com b Resend the print job Do the jobs print The problem is solved The problem is solved Go to step 6 Contact customer support Troubleshooting Print job takes longer than expected Action Step 1 Change the environmental settings of the printer a From the printer control panel navigate to Settings gt General Settings b Select Eco Mode or Quiet Mode and then select Off Note Disabling Eco Mode or Quiet Mode may increase the consumption of energy or supplies or both Did the job print Step 2 Reduce the number and size of fonts the number and complexity of images and the number of pages in the print job and then resend the job Did the job print Step 3 a Remove held jobs stored in the printer memory b Resend the print job Did the job print Yes The problem is solved The problem is solved The problem is solved No Go to step 2 Go to step 3 Go to step 4 Step 4 a Disable the Page Protect feature From the printer control panel navigate to Settings
119. ed duplex printing Turn off print log features X 2 Press ox Reducing printer noise Enable Quiet mode to reduce the printer noise 1 From the printer control panel navigate to gt Settings gt gt Settings gt ox gt General Settings gt ox gt Quiet Mode gt ox 2 Select a setting Saving money and the environment 128 Use aK On Reduce printer noise Notes e Print jobs process at a reduced speed e Printer engine motors do not start until a document is ready to print There is a short delay before the first page is printed e The alarm control and cartridge alarm sounds are turned off e The printer ignores the Advance Start command Off Use factory default settings Note This setting supports the performance specifications of the printer Na 3 Press ox Adjusting Sleep mode To save energy decrease the number of minutes before the printer enters Sleep mode Select from 1 to 120 The factory default setting is 30 minutes Note The printer still accepts print jobs when in Sleep mode Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes e View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a proxy server then temporarily disable it to load t
120. ed pages remain 80 xy Contact customer support at http support lexmark com or your service representative and then report the message The printer is scheduled for maintenance Replace missing type imaging kit 31 xy Note The type can be a black imaging kit or a black and color imaging kit Install the indicated imaging kit to clear the message For more information see the Replacing supplies section of the User s Guide Troubleshooting 187 Replace missing waste toner bottle 82 xy Install the missing waste toner bottle to clear the message For more information see the instruction sheet that came with the supply Replace unsupported color cartridge 32 xy Remove the toner cartridge and then install a supported one to clear the message Note If you do not have a replacement cartridge then see the Ordering supplies section of the User s Guide or visit www lexmark com Replace unsupported type imaging kit 32 xy Note The type can be a black imaging kit or a black and color imaging kit Remove the indicated imaging kit and then install a supported one to clear the message Note If you do not have a replacement imaging kit then see the Ordering supplies section of the User s Guide or visit www lexmark com Replace waste toner bottle 82 xy Replace the waste toner bottle to clear the message Scanner automatic feeder cover open Close the ADF cover Scanner disabled by adm
121. ed properly 2 If you are loading a document into the ADF tray then adjust the paper guides 3 From the printer control panel navigate to gt Copy gt ox gt Collate gt select the collate setting you want gt select the number of copies or enter a number on the keypad gt S Note If you want to copy another document then place it on the scanner glass press the left or right arrow button to scroll to Scan the Next Page and then press o 4 Press the left or right arrow button to scroll to Finish the Job and then press o Placing separator sheets between copies 1 Load an original document faceup short edge first into the ADF tray or facedown on the scanner glass Notes e Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass e The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF tray then adjust the paper guides Copying 66 3 From the printer control panel navigate to gt Copy gt ox gt Separator Sheets 4 Select Between Copies Between Jobs Between Pages or Off 5 Select the number of copies or enter a number on the keypad and then press DI Note If you want to copy another document then place it on the scanner glass press the left or right arrow button to scrollto Scan the Next Page and then press ol 6 Press the left
122. ektyvos nuostatas Malti Bil pre enti Lexmark International Inc jiddikjara li dan il prodott huwa konformi mal ti ijiet essenzjali u ma dispo izzjonijiet o rajn relevanti li jinsabu fid Direttiva 1999 5 KE Nederlands Hierbij verklaart Lexmark International Inc dat het toestel dit product in overeenstemming is met de essenti le eisen en de andere relevante bepalingen van richtlijn 1999 5 EG Norsk Lexmark International Inc erkl rer herved at dette produktet er i samsvar med de grunnleggende krav og vrige relevante krav i direktiv 1999 5 EF Polski Niniejszym Lexmark International Inc o wiadcza e niniejszy produkt jest zgodny z zasadniczymi wymogami oraz pozosta ymi stosownymi postanowieniami Dyrektywy 1999 5 EC Portugu s A Lexmark International Inc declara que este este produto est conforme com os requisitos essenciais e outras disposi es da Diretiva 1999 5 CE Slovensky Lexmark International Inc t mto vyhlasuje e tento produkt sp a z kladn po iadavky a v etky pr slu n ustanovenia smernice 1999 5 ES Notices 242 Slovensko Lexmark International Inc izjavlja da je ta izdelek v skladu z bistvenimi zahtevami in ostalimi relevantnimi dolo ili direktive 1999 5 ES Svenska H rmed intygar Lexmark International Inc att denna produkt st r i verensst mmelse med de v sentliga egenskapskrav och vriga relevanta best mmelser som framg r av direktiv 1999 5 EG STATEMEN
123. en updated Mac Binary PS On Off Auto Set the printer to process Macintosh binary PostScript print jobs Notes Auto is the factory default setting e Off filters print jobs using the standard protocol e On processes raw binary PostScript print jobs Standard Network Setup OR Network x Setup Reports Network Card TCP IP IPv6 Wireless AppleTalk Reports menu Display and set the printer network settings Note The Wireless menu appears only when the printer is connected to a wireless network To access the menu navigate to either of the following e Network Ports gt Standard Network gt Standard Network Setup gt Reports e Network Ports gt Network x gt Network x Setup gt Reports Print Setup Page Print a report containing information about the network printer settings such as the TCP IP address Understanding the printer menus 91 Network Card menu To access the menu navigate to either of the following e Network Ports gt Standard Network gt Standard Network Setup gt Network Card e Network Ports gt Network x gt Network x Setup gt Network Card View Card Status View the connection status of the network card Connected Disconnected View Card Speed View the speed of an active network card Network Address View the network addresses UAA LAA Job Timeout Set the amount of time it takes for a network print job to be canceled
124. ent setting Note On is the factory default setting Specify the Zero Configuration Networking setting Note Yes is the factory default setting Enable the built in FTP server which lets you send files to the printer using File Transfer Protocol Note Yes is the factory default setting Enable the built in Web server Embedded Web Server When enabled the printer can be monitored and managed remotely using a Web browser Note Yes is the factory default setting View or change the current WINS server address Enable DDNS Yes No Enable mDNS Yes No DNS Server Address View or change the current DDNS setting Note Yes is the factory default setting View or change the current mDNS setting Note Yes is the factory default setting View or change the current DNS server address Backup DNS Server Address Backup DNS Server Address 2 View or change the backup DNS server addresses Backup DNS Server Address 3 Enable HTTPS View or change the current HTTPS setting Yes Note Yes is the factory default setting No IPv6 menu To access the menu navigate to any of the following e Network Ports menu gt Standard Network gt Standard Network Setup gt IPv6 e Network Ports menu gt Network x gt Network x Setup gt IPv6 Note This menu is available only in network printers or printers that are attached to print servers Enable IPv6 On Off Enable IPv6 in the printer
125. ents Warning Potential Damage Use of third party supplies or parts can affect warranty coverage Damage caused by the use of third party supplies or parts may not be covered by the warranty Troubleshooting 184 To accept any and all of these risks and to proceed with the use of non genuine supplies or parts in your printer press and hold x and the button on the printer control panel simultaneously for 15 seconds For non touch screen printer models press ox and x simultaneously for 15 seconds to clear the message and continue printing If you do not wish to accept these risks then remove the third party supply or part from your printer and then install a genuine Lexmark supply or part Note For the list of supported supplies see the Ordering supplies section of the User s Guide or visit www lexmark com Reinstall missing or unresponsive color cartridge 31 xy Try one or more of the following e Install the missing toner cartridge For more information see the Replacing supplies section of the User s Guide Remove the unresponsive cartridge and then reinstall it Note If the message appears after reinstalling the supply then the cartridge may be defective Replace the cartridge Reinstall missing or unresponsive type imaging kit 31 xy Note The type can be a black imaging kit or a black and color imaging kit Try one or more of the following e Install the missing imaging kit For m
126. er cartridges 1 Open the top door Maintaining the printer 150 2 Remove the toner cartridge by lifting the handle and then gently pulling it away from the imaging kit 3 Unpack the new toner cartridge and then remove its packaging 4 Align the new toner cartridge and then press the cartridge down until it fits into place Maintaining the printer 151 5 Slide and hold the release latch on the right side of the printer and then slowly close the top door 6 Seal the used toner cartridge in the bag that the replacement toner cartridge came in For more information see Recycling Lexmark products on page 131 Replacing a developer unit Replace the developer unit when a print quality defect occurs or when damage occurs to the printer 1 Open the front door Ay CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching Maintaining the printer 152 2 Open the top door 3 Lift the toner cartridge handle and then gently pull it from the imaging kit 4 Remove the right side cover Maintaining the printer 153 5 Press the green levers on each side of the waste toner bottle and then remove the waste toner bottle 7 Press down the blue lever and then grasp the green handles on the sides to pull out the imaging kit Warning Potential Damage Do not touch the underside of the imaging kit Doing so
127. er file sizes by using 1 bit images when Color is set to Off Note 8 bit is the factory default setting Custom Job Scanning On Off Copy a document that contains mixed paper sizes into a single scan job Note Off is the factory default setting Allow Save as Shortcut On Off Enable shortcut creation for FTP addresses Note On is the factory default setting Background Removal 4to4 Color Dropout Color Dropout None Red Green Blue Default Red Threshold 0 255 Default Green Threshold 0 255 Default Blue Threshold 0 255 Adjust the amount of background visible on a copy Note 0 is the factory default setting Specify which color to drop during scanning and how much the dropout is increased or decreased Notes e None is the factory default setting for Color Dropout 128 is the factory default setting for each color threshold Contrast 0 5 Best for content Specify the contrast of the output Note Best for content is the factory default setting Understanding the printer menus Use Mirror Image Off On Negative Image Off On Shadow Detail 4to4 To Create a mirror image of the original document Note Off is the factory default setting Create a negative image of the original document Note Off is the factory default setting Adjust the amount of shadow detail visible on a scanned image Note 0 is the factory default sett
128. er size Yes Note No is the factory default setting No Annotations Print annotations in a PDF Do Not Print Note Do Not Print is the factory default setting Print PostScript menu Print PS Error Print a page containing the PostScript error On off Lock PS Startup Mode On Off Note Off is the factory default setting Allow users to disable the SysStart file Note Off is the factory default setting Understanding the printer menus 121 Image Smoothing On Off Enhance the contrast and sharpness of low resolution images and smoothen their color transitions Notes e Off is the factory default setting Image Smoothing has no effect on images that are 300 dpi or higher in resolution PCL Emul menu Use Font Source To Specify the set of fonts used in the Font Name menu PCL Emulation Settings Point Size 1 00 1008 00 Resident Notes Download All Resident is the factory default setting It shows the factory default set of fonts downloaded in the RAM e Download shows all the fonts downloaded in the RAM e All shows all fonts available to any option Font Name Identify a specific font and where it is stored Courier 10 Note Courier 10 is the factory default setting Symbol Set Specify the symbol set for each font name 10U PC 8 Notes 12U PC 850 e 10U PC 8 is the US factory default setting 12U PC 850 is the internati
129. er to automatically switch to PS emulation when a print job requires it On regardless of the default printer language Off Notes Onis the factory default setting e If PS SmartSwitch is enabled then the printer uses PostScript emulation e If PS SmartSwitch is disabled then the printer does not examine incoming data and it uses the default printer language specified in the Setup menu Understanding the printer menus Use NPA Mode Off Auto 90 To Set the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol Notes Auto is the factory default setting e Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is then updated Network Buffer Disabled Auto 3KB to maximum size allowed Set the size of the network input buffer Notes Auto is the factory default setting e The value can be changed in 1 KB increments e The maximum size allowed depends on the amount of memory in the printer the size of the other link buffers and whether Resource Save is set to On or Off e To increase the maximum size range for the Network Buffer disable or reduce the size of the parallel serial and USB buffers Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is th
130. er to examine data determine the format and then process it appropriately The printer automatically restarts when changing the setting from the printer control panel The menu selection is then updated Set the size of the USB input buffer Notes Auto is the factory default setting Disabled turns off job buffering e The USB buffer size value can be changed in 1 KB increments e The maximum size allowed depends on the amount of memory in the printer the size of the other link buffers and whether Resource Save is set to On or Off To increase the maximum size range for USB Buffer disable or reduce the size of the parallel serial and network buffers The printer automatically restarts when the setting is changed from the printer control panel The menu selection is then updated Mac Binary PS On Set the printer to process Macintosh binary PostScript print jobs Notes Off Auto e Auto is the factory default setting On processes raw binary PostScript print jobs e Off filters print jobs using the standard protocol ENA Address Set the network address information for an external print server YYY YYY YYY YYY Note This menu is available only when the printer is attached to an external print server through the USB port ENA Netmask Set the netmask information for an external print server YYY YYY YYY YYY Note This menu is available only when the printer is attached to an external print
131. eseauausaeeeseeseees 22 Attaching Cabl Si iis cosseaitassacdeccsssiavaceseaddedss ahuededsaeasuntegsecd cabasdaededsaeal sa dedesbdauarasaeeddadehsideiuaseanavedenssaraevdscedeck 23 Setting Up the printer SoftWare vssc ace cicceccnssdecceecaeccececevavsusnee dans lt cascasudarctapadeavensisadayetsdactscuesoubounaeansteeaaatierss 24 NGCWOFKIN Bisxscswitesciseassesasteawscnceit sons chelictaeescaesdevaneavawavades eaea o e are OENE AEA ESEE aa E a Ayaa Gos 26 Verifying printer setups eecsniscsinneahen sees G saws beanenaved Clabevaesasiua Wuadsanued coed eodevauseddueuhaevedds cl ches da pesleeiecedanawiatesde 31 Loading paper and specialty Meia csccsscsscssccsscnscsscescesccssenscsscssceees Dl Setting th paper size and typeren ies a a Sard e audi idewendadatsiatbianessdeladecdets 32 Configuring Universal paper SettingS cccccccccssssssssssseeceeceescesesessesensaeeeeeececeseessessasauausaeeeeeeeseaaesesees 32 Loading the 250 sNCCt tAY cis cc sesedesvacetes sa slanseasdacetyebaccdsadau sons caavesenacoacavaaieastanusasseecacvosesnaadssvanicuaticsensiauess 33 Loading the Manual FECCEM cccccccccecesssssssensssneceecececeecesseseeneususaeeseecuceeessesesssasaesaeseeseeeeeseesseeeeeeeseesees 35 Loading the 650 SHEEE GUO TAY iseinean a cadaned seven aaia a aai aea 36 Loading the multipurpose FEECES cccccccccccesssssssseeceeceeecescsesessseceecesecessseasaueeecesesesesnssusaeeeeeeseeeeeeeesees 37 Linking and UNIIMKING tr
132. ess appears as four sets of numbers separated by periods such as 123 123 123 123 e f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt Manage Shortcuts gt E mail Shortcut Setup 3 Type aname for the shortcut and then enter the e mail address Note If you are entering multiple addresses then separate each address with a comma 4 Adjust the scan settings if necessary 5 Enter a shortcut number and then click Add If you enter a number that is already in use then you are prompted to select another number E mailing a document Sending an e mail using a shortcut number 1 Load an original document faceup short edge first into the ADF tray or facedown on the scanner glass Notes e Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass e The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF tray then adjust the paper guides 3 Press then enter the shortcut number using the keypad and then press ol 4 Press Sl Sending an e mail using the printer control panel 1 Load an original document faceup short edge first into the ADF tray or facedown on the scanner glass E mailing 72 Notes e Do not load postcards photos small items transparencies photo paper or thin media suc
133. ess ox to end the last successful scan job Note This does not cancel the scan job All successfully scanned pages will be processed further for copying or e mailing e Select Restart Job and then press Ey restart the scan job with the same settings from the previous scan job Select Cancel Job and then press B clear the message and cancel the scan job Color cartridge low 88 xy You may need to order a toner cartridge If necessary select Continue to clear the message and continue printing For non touch screen printer models press ox to confirm Color cartridge nearly low 88 xy If necessary select Continue on the printer control panel to clear the message and continue printing For non touch screen printer models press ox to confirm Color cartridge very low x estimated pages remain 88 xy You may need to replace the toner cartridge very soon For more information see the Replacing supplies section of the User s Guide If necessary select Continue on the printer control panel to clear the message and continue printing For non touch screen printer models press o to confirm Complex page some data may not have printed 39 Try one or more of the following From the printer control panel select Continue to ignore the message and continue printing For non touch screen printer models press ox to confirm Cancel the current print job For non touch screen printer models
134. etermine and set two sided printing for all print jobs that specify off Cardstock as the paper type Recycled Loading Determine and set two sided printing for all print jobs that specify Duplex Recycled as the paper type off Glossy Loading Determine and set two sided printing for all print jobs that specify Duplex Glossy as the paper type off Notes e Duplex sets the printer default to two sided printing for every print job unless one sided printing is selected from Printing Preferences or the Print dialog e Off is the factory default setting for all the menus Understanding the printer menus Use Heavy Glossy Loading Off 86 To Determine and set two sided printing for all print jobs that specify Heavy Glossy as the paper type Labels Loading Off Determine and set two sided printing for all print jobs that specify Labels as the paper type Bond Loading Duplex Off Determine and set two sided printing for all print jobs that specify Bond as the paper type Letterhead Loading Duplex Off Determine and set two sided printing for all print jobs that specify Letterhead as the paper type Preprinted Loading Duplex Off Determine and set two sided printing for all print jobs that specify Preprinted as the paper type Colored Loading Duplex Off Light Loading Duplex Off Heavy Loading Duplex Off Rough Cotton Loading off Custom x Loading Determine and set two sided printing
135. etup gt ox gt Wi Fi Protected Setup gt ox gt Start Push Button Method gt 2 Follow the instructions on the printer display Using the Personal Identification Number PIN method 1 From the printer control panel navigate to gt Settings gt ox gt Network Ports gt ox gt Network x gt ox gt Network x Setup Box gt Wireless gt ox gt Wireless Connection Setup Box gt Wi Fi Protected Setup gt ox gt Start PIN Method gt ox 2 Copy the eight digit WPS PIN 3 Open a Web browser and then type the IP address of your access point in the address bar Notes The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e f you are using a proxy server then temporarily disable it to load the Web page correctly 4 Access the WPS settings For more information see the documentation that came with your access point 5 Enter the eight digit PIN and then save the setting Connecting the printer to a wireless network using the Embedded Web Server Before you begin make sure that e Your printer is connected temporarily to an Ethernet network e A wireless network adapter is installed in your printer and working properly For more information see the instruction sheet that came with the wireless network adapter 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address on the printer control pane
136. f paper by selecting a setting from the Multipage printing N Up section of the Print dialog screen Check your first draft for accuracy Before printing or making multiple copies of a document e Use the preview feature which you can select from the Print dialog or the Lexmark Toolbar to see what the document will look like before you print it Print one copy of the document to check its content and format for accuracy Saving money and the environment 127 Avoid paper jams Carefully select and load paper to avoid paper jams For more information see Avoiding jams on page 162 Saving energy Using Eco Mode Use Eco Mode to quickly select one or more ways to reduce your printer s environmental impact 1 From the printer control panel navigate to gt Settings gt ox gt Settings gt ox gt General Settings gt ox gt Eco Mode gt gt select the setting you want Use the factory default settings for all settings associated with Eco Mode This setting supports the performance specifications for your printer Energy Reduce energy use especially when the printer is idle Notes e Printer engine motors do not start until a job is ready to print You may notice a short delay before the first page is printed The printer enters Sleep mode after one minute of inactivity Energy Paper Use all the settings associated with Energy and Paper modes Plain Paper e Enable automatic two sid
137. for all print jobs that specify Colored as the paper type Determine and set two sided printing for all print jobs that specify Light as the paper type Determine and set two sided printing for all print jobs that specify Heavy as the paper type Determine and set two sided printing for all print jobs that specify Rough Cotton as the paper type Determine and set two sided printing for all print jobs that specify Duplex Custom x as the paper type Off Note Custom x Loading is available only when the custom type is supported Notes e Duplex sets the printer default to two sided printing for every print job unless one sided printing is selected from Printing Preferences or the Print dialog e Off is the factory default setting for all the menus Understanding the printer menus Custom Types menu 87 Use Ke Custom Type x Associate a paper or specialty media type with a factory default Custom Type x Paper name or a user defined custom name created in the Embedded Web Server or Card Stock MarkVision Professional Transparency Notes Gloss ne i e Paper is the factory default setting for Custom Type x ough Cotton Labels e The custom media type must be supported in the selected tray or feeder eet in order to print from that source nvelope Recycled Specify a paper type when Recycled is selected Paper Notes Card Stock Transparency e Paper is the factory default setting Glossy e The Rec
138. g Potential Damage Do not touch the underside of the imaging kit This could damage the imaging kit b Resend the print job Did the gray background disappear Horizontal voids appear on prints Leading edge Bi Trailing edge Action Yes No Go to step 2 The problem is solved Step 1 a Make sure your software program is using a correct fill pattern b Resend the print job Do horizontal voids appear on prints Step 2 Go to step 3 The problem is solved a Load the specified tray or feeder with a recommended type of paper b Resend the print job Do horizontal voids appear on prints XR Troubleshooting Action Step 3 a Remove and then reinstall the imaging kit Warning Potential Damage Do not expose the imaging kit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems Warning Potential Damage Do not touch the underside of the imaging kit This could damage the imaging kit b Resend the print job Do horizontal voids appear on prints Yes Go to step 4 206 No The problem is solved Step 4 Replace the imaging kit and then resend the print job Do horizontal voids appear on prints Incorrect margins on prints Action Step 1 a Move the width and length guides in the tray to the correct positions for the paper size loaded b Resend the print job Are the margins co
139. g a document into the ADF tray then adjust the paper guides c From the printer control panel press and then type the shortcut number using the keypad or press the up or down arrow button to scroll to Held Jobs and then press the up or down arrow button to scroll to Profiles After entering the shortcut number the scanner scans and sends the document to the directory or program you specified If you selected Profiles on the printer control panel then locate your shortcut on the list 8 View the file from the computer The output file is saved in the location or launched in the program you specified Understanding the printer menus Understanding the printer menus Menus list Supplies Menu Cyan Cartridge Magenta Cartridge Yellow Cartridge Black Cartridge Waste Toner Bottle Maintenance Kit Security Confidential Print Security Audit Log Set Date and Time Paper Menu Default Source Paper Size Type Substitute Size Paper Texture Paper Weight Paper Loading Custom Types Custom Scan Sizes Universal Setup Settings General Settings Copy Settings E mail Settings FTP Settings Print Settings Reports Menu Settings Page Device Statistics Network Setup Page Network x Setup Page Shortcut List Copy Shortcuts E mail Shortcuts FTP Shortcuts Profiles List Print Fonts Print Directory Print Demo Asset Report Help Print All Guides Copy Guide E mail Guide FTP Guide Color Quality Print Def
140. g the edge of the card Doing so may cause damage Additional printer setup 19 3 Align the notch 1 on the memory card with the ridge 2 on the connector 4 Push the memory card straight into the connector and then push the card toward the controller board wall until it clicks into place 5 Close the controller board access cover Additional printer setup 20 Installing an optional card A CAUTION SHOCK HAZARD If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have other devices attached to the printer then turn them off as well and unplug any cables going into the printer Warning Potential Damage Controller board electronic components are easily damaged by static electricity Touch a metal surface on the printer before touching any controller board electronic components or connectors 1 Access the controller board For more information see Accessing the controller board on page 16 2 Unpack the optional card Warning Potential Damage Avoid touching the connection points along the edge of the card 3 Holding the card by its sides align the plastic pins 1 on the card with the holes 2 on the controller board a Additional printer setup 4 Push the card firmly into place as shown in the illustration Warning
141. gt General Settings gt Print Recovery gt Page Protect gt Off b Resend the print job Did the job print Step 5 a Check if the cable connections to the printer and print server are secure For more information see the setup documentation that came with the printer b Resend the print job Did the job print The problem is solved The problem is solved Go to step 5 Go to step 6 Step 6 Install additional printer memory and then resend the print job Did the job print The problem is solved Contact customer support Troubleshooting Repeating defects appear on prints las Action Step 1 Measure the distance between the defects Check for a distance between the defects that equals e 25 1 mm 0 98 in e 29 8 mm 1 17 in e 43 9 mm 1 72 in e 45 5 mm 1 79 in e 94 2 mm 3 70 in Is the distance between defects equal to one of the listed measurements Yes Go to step 2 201 eee 1 Check if the distance between the defects is equal to one of the following e 37 7 mm 1 48 in e 78 5 mm 3 09 in e 95 mm 3 74 in Take note of the distance and then contact customer support at http support le xmark com or your service representative Step 2 Replace the imaging kit and then resend the print job Do the repeating defects still appear Tray linking does not work Notes The trays can detect paper length
142. h as magazine clippings into the ADF tray Place these items on the scanner glass e The ADF indicator light comes on when the paper is properly loaded 2 If you are loading a document into the ADF tray then adjust the paper guides 3 From the printer control panel press the up or down arrow button to scroll to Shortcuts and then press ox 4 Press Email Shortcuts gt ox gt select the name of the recipient gt ox or DI Note Shortcuts can be created only from the Embedded Web Server Canceling an e mail From the printer control panel press x Scanning 73 Scanning Scanning to an FTP address Automatic document feeder ADF Scanner glass Use the ADF for multiple page documents Use the scanner glass for single page documents book pages small items such as postcards or photos transparencies photo paper or thin media Note The ADF scans only one side of the page such as magazine clippings The scanner lets you scan documents directly to a File Transfer Protocol FTP server Only one FTP address may be sent to the server at a time When an FTP destination has been configured by your system support person the name of the destination becomes available as a shortcut number or it is listed as a profile under the Held Jobs icon An FTP destination could also be another PostScript printer Creating shortcuts Instead of entering the entire FTP site address on the printer control panel each time yo
143. he Web page correctly 2 Navigate to Settings gt General Settings gt Timeouts 3 In the Sleep Mode field enter the number of minutes you want the printer to wait before it enters Sleep mode 4 Click Submit Using the printer control panel 1 From the printer control panel navigate to gt Settings gt o gt Settings gt ox gt General Settings gt o gt Timeouts gt ok gt Sleep Mode gt ok 2 Inthe Sleep Mode field select the number of minutes you want the printer to wait before it enters Sleep mode 3 Press o Saving money and the environment 129 Using Hibernate mode Hibernate is an ultra low power operating mode When operating in Hibernate mode all other systems and devices are powered down safely Notes e Make sure to wake the printer from Hibernate mode before sending a print job A hard reset or a long press of the Sleep button wakes the printer from Hibernate mode e Ifthe printer is in Hibernate mode then the Embedded Web Server is disabled Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes e View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e f your are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt General Settings gt Sleep Button Settings 3 From
144. he correct positions for the size of the paper loaded b Resend the print job Is the print still skewed Step 2 a Check if you are printing on a paper that is supported by the tray b Resend the print job Is the print still skewed X Yes Go to step 2 Contact customer support 214 The problem is solved The problem is solved Streaked horizontal lines appear on prints Action Step 1 a Depending on your operating system specify the tray or feeder from Printing Preferences or the Print dialog b Resend the print job Do streaked horizontal lines appear on prints Step 2 From the printer control panel set the paper type and weight in the Paper menu to match the paper loaded in the tray Do the paper type and weight match the paper in the tray Yes Go to step 2 Go to step 3 No The problem is solved Do one or more of the following e Specify the paper type and weight from the tray settings to match the paper loaded in the tray Change the paper loaded in the tray to match the paper type and weight specified in the tray settings N a Troubleshooting 215 Action Yes No Step 3 Go to step 4 The problem is solved a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it b Resend the print job Do streaked horizontal lines appear on
145. he factory default setting Network Mode Specify the network mode BSS Type Notes Infrastructure e Infrastructure is the factory default setting This lets the printer Ad hoc i access a network using an access point e Ad hoc configures wireless connection directly between the printer and a computer Compatibility Specify the wireless standard for the wireless network 802 11b g Note 802 11b g n is the factory default setting 802 11b g n Choose Network Select an available network for the printer to use View Signal Quality View the quality of the wireless connection Understanding the printer menus 94 View Security Mode View the encryption method for the wireless network AppleTalk menu Note This menu appears only in printer models that are connected to an Ethernet network or when an optional wireless network adapter is installed To access the menu navigate to either of the following e Network Ports gt Standard Network gt Standard Network Setup gt AppleTalk e Network Ports gt Network x gt Network x Setup gt AppleTalk Activate Enable or disable AppleTalk support Yes Note Yes is the factory default setting No View Name Show the assigned AppleTalk name Note The AppleTalk name can be changed only from the Embedded Web Server View Address Show the assigned AppleTalk address Note The AppleTalk address can be changed only from the Embedded Web Server Se
146. he printer software Additional setup and instructions for using the printer User s Guide and Quick Reference Guide The guides may e Selecting and storing paper and specialty media be available on the Software and Documentation CD For more information visit e Loading paper S Pap http support lexmark com Configuring printer settings e Viewing and printing documents and photos Setting up and using the printer software e Configuring the printer on a network Caring for and maintaining the printer Troubleshooting and solving problems Instructions for Networking Guide Open the Software and Documentation CD and then look for Printer and Software Documentation under the Pubs folder From the list of publications click the Networking Guide link Connecting the printer to an Ethernet network Troubleshooting printer connection problems Help using the printer software Windows or Mac Help Opena printer software program or application and then click Help Click 2 to view context sensitive information Notes Help is automatically installed with the printer software The printer software is located in the printer program folder or on the desktop depending on your operating system Learning about the printer 9 What are you looking for Find it here The latest supplemental information updates and customer Lexmark Support Web site support http support lexmark com e
147. heck if the cable connections to the printer and print server are secure a Connect the cables properly For more information see the setup documentation that came with the printer b Open a Web browser and then type the printer IP address c Press Enter Does the Embedded Web Server open pe Se Troubleshooting 231 Action Yes No Step 5 The problem is solved Contact your system Temporarily disable the Web proxy servers support person Proxy servers may block or restrict you from accessing certain Web sites including the Embedded Web Server Does the Embedded Web Server open Contacting customer support When you contact customer support you will need to be able to describe the problem you are experiencing the message on the printer display and the troubleshooting steps you have already taken to find a solution You need to know your printer model type and serial number For more information see the label at the back of the printer The serial number is also listed on the menu settings page Lexmark has various ways to help you solve your printing problem Visit the Lexmark Web site at http support lexmark com and then select one of the following Tech Library You can browse our library of manuals support documentation drivers and other downloads to help you solve common problems E mail You can send an e mail to the Lexmark team describing your problem A service re
148. iding jams 48 avoiding paper jams 162 B back button printer control panel 13 black and white printing 53 buttons printer control panel 13 C cables Ethernet 23 USB 23 cancel button printer control panel 13 canceling print job from computer 57 canceling a copy job from the printer control panel 67 canceling a print job from a computer 57 from the printer control panel 57 canceling an e mail 72 cannot open Embedded Web Server 230 card stock loading 37 tips 46 Change paper source to custom string 177 Change paper source to custom type name 177 Change paper source to paper type paper size 177 checking an unresponsive printer 190 checking status of parts and supplies 136 checking the status of parts and supplies 136 checking the virtual display using the Embedded Web Server 159 246 cleaning exterior of the printer 134 interior of the printer 134 scanner glass 135 cleaning the printer 134 Close door 177 Close flatbed cover and load originals if restarting job 2yy xx 178 collate copy options 68 collating copies 65 color quality troubleshooting color of print and color on computer screen do not match 222 prints on color transparencies appear dark when projected 221 color quality troubleshooting print appears tinted 222 Complex page some data may not have printed 39 178 confidential data information on securing 133 confidential jobs modifying print settings 56 confidential p
149. ies in color Note On is the factory default setting Specify the quality of the scan in dots per inch dpi Note 150 dpi is the factory default setting Darkness 1 9 Adjust the darkness of the output Note 5 is the factory default setting Orientation Portrait Landscape a Specify the orientation of the scanned image Note Portrait is the factory default setting Understanding the printer menus Use Original Size Letter Legal Executive Folio Statement Oficio Mexico Universal Mixed Sizes A4 A5 A6 JIS B5 Custom Scan Size x Book Original Business Card 3x5in 4x6in Sides Duplex Off Long edge Short edge JPEG Quality Best for content 5 90 112 To Specify the paper size of the original document Notes e Letter is the U S factory default setting A4 is the international factory default setting e Legal Folio and Oficio Mexico paper sizes are supported only in the ADF Specify how the text and graphics are oriented on the page Notes e Off is the factory default setting e Long edge sets binding along the long edge of the page left edge for portrait and top edge for landscape e Short edge sets binding along the short edge of the page top edge for portrait and left edge for landscape Set the quality of a JPEG photo image in relation to file size and the quality of the image Notes Best for content is the factory defa
150. in 840 01 Print without the scanner or contact your system support person Scanner disabled Contact system administrator if problem persists 840 02 From the printer control panel try one or more of the following Select Continue with scanner disabled to return to the home screen and then contact your system support person e Select Reboot and automatically enable scanner to cancel the job Note This attempts to enable the scanner For non touch screen printer models press o to confirm Scanner jam remove all originals from the scanner 2yy xx Remove the jammed paper from the scanner Troubleshooting 188 Scanner jam remove jammed originals from the scanner 2yy xx Remove the jammed paper from the scanner SMTP server not set up Contact system administrator From the printer control panel press Fox to clear the message Note If the message appears again then contact your system support person Standard network software error 54 Try one or more of the following From the printer control panel select Continue to continue printing For non touch screen printer models press H confirm Turn off the printer and then turn it back on e Update the network firmware in the printer or print server For more information contact customer support Standard USB port disabled 56 From the printer control panel select Continue to clear the message For non touch screen printer models p
151. ing Scan edge to edge Off Allow edge to edge scanning of the original document Note Off is the factory default setting On Sharpness Adjust the amount of sharpness of a scanned image 1 5 Note 3 is the factory default setting a a A E E A A Print Settings Setup menu Printer Language Set the default printer language PCL Emulation Notes PS Emulation PS Emulation is the factory default setting PS Emulation uses a PS interpreter for processing print jobs e PCL Emulation uses a PCL interpreter for processing print jobs e Setting a printer language as the default does not prevent a software program from sending print jobs that use another printer language Print Area Set the logical and physical printable area Normal Notes Fit To Page i Whole Page e Normal is the factory default setting When attempting to print data in the non printable area defined by the Normal setting the printer clips the image e Fit To Page fits the page content into the selected paper size e Whole Page allows the image to be moved into the non printable area defined by the Normal setting but the printer clips the image at the Normal setting boundary This setting affects only pages printed using a PCL 5e interpreter and has no effect on pages printed using the PCL XL or PostScript interpreter Understanding the printer menus 115 Set color toner use in printing Printer Usage Max Yield
152. isposiciones aplicables o exigibles de la Directiva 1999 5 CE Eesti K esolevaga kinnitab Lexmark International Inc et seade see toode vastab direktiivi 1999 5 EU p hin uetele ja nimetatud direktiivist tulenevatele muudele asjakohastele s tetele Suomi Lexmark International Inc vakuuttaa t ten ett t m tuote on direktiivin 1999 5 EY oleellisten vaatimusten ja muiden sit koskevien direktiivin ehtojen mukainen Fran ais Par la pr sente Lexmark International Inc d clare que l appareil ce produit est conforme aux exigences fondamentales et autres dispositions pertinentes de la directive 1999 5 CE Magyar Alul rott Lexmark International Inc nyilatkozom hogy a term k megfelel a vonatkoz alapvet k vetelm nyeknek s az 1999 5 EC ir nyelv egy b eldirasainak slenska H r me l sir Lexmark International Inc yfir v a essi vara er samr mi vi grunnkr fur og a rar kr fur sem ger ar eru tilskipun 1999 5 EC Italiano Con la presente Lexmark International Inc dichiara che questo questo prodotto conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999 5 CE Latviski Ar o Lexmark International Inc deklar ka is izstr d jums atbilst Direkt vas 1999 5 EK b tiskaj m pras b m un citiem ar to saist tajiem noteikumiem Lietuvi iuo Lexmark International Inc deklaruoja kad is produktas atitinka esminius reikalavimus ir kitas 1999 5 EB dir
153. ite B Cryptographic Suites for IPSec implemented in the product or service The use of this product or service is subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Disclosure of Certicom Corp at the IETF for Algorithms for Internet Key Exchange version 1 IKEv1 implemented in the product or service Index Index Numerics 250 sheet tray loading 33 650 sheet duo tray installing 22 loading 33 36 Symbols Color cartridge low 88 xy 178 Color cartridge nearly low 88 xy 178 Color cartridge very low x estimated pages remain 88 xy 178 Type imaging kit low 84 xy 189 Type imaging kit nearly low 84 xy 189 Type imaging kit very low x estimated pages remain 84 xy 189 x page jam open front door 20y xx 170 x page jam open front door to clear fuser 202 xx 167 x page jam clear manual feeder 251 xx 173 x page jam clear multipurpose feeder 250 xx 174 x page jam clear standard bin 203 xx 164 x page jam open automatic feeder top cover 28y xx 175 x page jam open front door to clear duplex 23y xx 171 x page jam open tray x 24y xx 172 A Active NIC menu 89 ADF copying using 59 Adjusting color 177 adjusting Sleep mode 128 adjusting toner darkness 53 administrator settings Embedded Web Server 159 AppleTalk menu 94 arrow buttons printer control panel 13 attaching cables 23 available internal options 15 avo
154. l The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt Network Ports gt Wireless Additional printer setup 31 3 Modify the settings to match the settings of your access point wireless router Note Make sure to enter the correct SSID security method preshared key or passphrase network mode and channel 4 Click Submit 5 Turn off the printer and then disconnect the Ethernet cable Then wait for at least five seconds and then turn the printer back on 6 To verify if your printer is connected to the network print a network setup page Then in the Network Card x section see if the status is Connected Verifying printer setup When all hardware and software options are installed and the printer is turned on verify that the printer is set up correctly by printing the following e Menu settings page Use this page to verify that all printer options are installed correctly If an option you installed is not listed then it is not installed correctly Remove the option and then install it again e Network setup page If your printer has networking support then use this page to verify that the network connection is working This page also provides important information that aids network printing configuration Printing a menu settings page Print a menu settings page t
155. l jobs to the printer Does the job print Step 3 Free up additional printer memory by deleting some of the held jobs Does the job print The problem is solved The problem is solved Go to step 3 Add additional printer memory Troubleshooting Incorrect characters print Action Step 1 Make sure the printer is not in Hex Trace mode Note If Ready Hex appears on the printer display then turn off the printer and then turn it back on to deactivate Hex Trace mode Is the printer in Hex Trace mode Step 2 a From the printer control panel select Standard Network or Network x and then set SmartSwitch to On b Resend the print job Do incorrect characters print Yes Deactivate Hex Trace mode Contact customer support 197 No Go to step 2 The problem is solved Job prints from the wrong tray or on the wrong paper Action Yes No Step 1 The problem is solved Go to step 2 a Check if you are printing on paper that is supported by the tray b Resend the print job Did the job print from the correct tray or on the correct paper Step 2 The problem is solved Go to step 3 a From the Paper menu on the printer control panel set the paper size and type to match the paper loaded in the tray b Resend the print job Did the job print from the correct tray or on the correct paper Step 3 The problem is solved Go to step 4 a Depending on your operating
156. lc Helvetica Linotype Hell AG and or its subsidiaries Hoefler Jonathan Hoefler Type Foundry ITC Avant Garde Gothic International Typeface Corporation ITC Bookman International Typeface Corporation ITC Mona Lisa International Typeface Corporation ITC Zapf Chancery International Typeface Corporation Joanna The Monotype Corporation plc Marigold Arthur Baker Monaco Apple Computer Inc New York Apple Computer Inc Oxford Arthur Baker Palatino Linotype Hell AG and or its subsidiaries Stempel Garamond Linotype Hell AG and or its subsidiaries Notices 234 Taffy Agfa Corporation Times New Roman The Monotype Corporation plc Univers Linotype Hell AG and or its subsidiaries All other trademarks are the property of their respective owners Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296 Note Some modes may not apply to your product 1 meter average sound pressure dBA Scanning Copying Values are subject to change See www lexmark com for current values Waste from Electrical and Electronic Equipment WEEE directive The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union We encourage the recycling of our products If you have further questions about recycling options visit the Lexmark Web site at www lexmark com for your loc
157. lectrical equipment designed for use within certain voltage limits radio equipment and telecommunications terminal equipment and on the ecodesign of energy related products Compliance is indicated by the CE marking The manufacturer of this product is Lexmark International Inc 740 West New Circle Road Lexington KY 40550 USA The authorized representative is Lexmark International Technology Hungaria Kft 8 Lechner d n fasor Millennium Tower Ill 1095 Budapest HUNGARY A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950 Products equipped with 2 4GHz Wireless LAN option are in conformity with the protection requirements of EC Council directives 2004 108 EC 2006 95 EC 1999 5 EC and 2009 125 EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility safety of electrical equipment designed for use within certain voltage limits and on radio equipment and telecommunications terminal equipment and onthe ecodesign of energy related products Operation is allowed in all EU and EFTA countries but is restricted to indoor use only Compliance is indicated by the CE marking The manufacturer of this product is Lexmark International Inc 740 West New Circle Road Lexington KY 40550 USA The authorized representati
158. led the color is based on the print job information and no color conversion is implemented b Resend the print job Does the color of the print match the color of the file on the computer screen Step 2 The problem is solved Contact customer From the Quality menu on the printer control panel do the following support a Select Color Correction and then select Manual b Select Manual Color and then select the appropriate color conversion table for the affected object type c Resend the print job Does the color of the print match the color of the file on the computer screen Ni The print appears tinted Action Yes No Adjust the color balance The problem is solved Contact customer a From the Color Balance menu on the printer control panel increase support or decrease the values for cyan magenta yellow and black b Resend the print job Does the print still appear tinted Solving copy problems e Copier does not respond on page 223 Troubleshooting e Scanner unit does not close on page 223 e Poor copy quality on page 224 e Partial document or photo copies on page 225 Copier does not respond Action Step 1 Check if an error or status message appears on the display Step 2 Check if the power cord is plugged into the printer and a properly grounded electrical outlet Is the power cord plugged into the printer and a properly grounded el
159. left or right arrow button to scroll to Mixed Sizes and then press o Copying 68 Copy to This option lets you select the paper size and type on which your copies will be printed e To scroll to the paper size and type that matches the paper loaded in the tray or feeder press the left or right arrow button and then press ox e Ifthe settings for Copy from and Copy to are different then the printer automatically adjusts the Scale setting to accommodate the difference e ifthe paper type or size you want to use is not loaded in one of the trays then press the left or right arrow button to scroll to Manual Feeder press ox and then manually load the paper in the manual feeder or multipurpose feeder To match each copy to the paper size of the original document set Copy to to Auto Size Match If a matching paper size is not in one of the trays then Paper size not found appears and prompts to load a paper ina tray manual feeder or multipurpose feeder Scale This option lets you scale the document from 25 to 400 of the original document size You can also set automatic scaling When copying to a different paper size such as from legal size to letter size paper set the Copy from and Copy to paper sizes automatically to scale the scan image to fit the size of the paper onto which you are copying To decrease or increase the value by 1 press the left or right arrow button on the printe
160. llowing options e Off e Single e Continuous Notes e Single is the factory default setting for Alarm Control This sounds three quick beeps e Off is the factory default setting for Cartridge Alarm This means no alarm will sound Continuous repeats three beeps every 10 seconds Timeouts Set the amount of time the printer waits after a job is printed before Sleep Mode it goes into a reduced power state Disabled Notes 1 60 min bees e 30 min is the factory default setting Disabled appears only when Energy Conserve is set to Off e Lower settings conserve more energy but may require longer warm up times Select a high setting if the printer is in constant use Under most circumstances this keeps the printer ready to print with minimum warm up time Timeouts Set the printer to operate at a low power state Hibernate Timeout Notes Disabled 1 3 hours Disabled is the factory default setting for Class A and Class B printers except in European Union countries Canada and 6 hours F Switzerland 1 3 days on REST e 3 days is the factory default setting for Class B printers in 1 2 weeks 5 all European Union countries and Switzerland 1 month Timeouts Set the amount of time in seconds the printer waits before Screen Timeout 15 300 sec returning the display to the Ready state Note 30 sec is the factory default setting Understanding the printer menus 102 Timeouts
161. lope Other Envelope MP Feeder Type Plain Paper Card Stock Transparency Recycled Glossy Labels Bond Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Cotton Custom Type x 80 Specify the paper size loaded in the multipurpose feeder Notes Letter is the U S factory default setting A4 is the international factory default setting e The menu item applies only when the multipurpose feeder MP Feeder is installed The multipurpose feeder does not automatically detect paper size The paper size value must be set Specify the paper type loaded in the multipurpose feeder Note Custom Type x is the factory default setting Note Only installed trays and feeders are listed in this menu Understanding the printer menus 81 Use To Manual Paper Size Specify the size of the paper being manually loaded A4 Note Letter is the U S factory default setting A4 is the international factory A5 default setting A6 JIS B5 Letter Legal Executive Oficio Mexico Folio Statement Universal Manual Paper Type Specify the paper type being manually loaded Plain Paper Note Plain Paper is the factory default setting Card Stock Transparency Recycled Glossy Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Cotton Custom Type x Manual Envelope Size Specify the envelope size being manually loaded 7 3 4 Envelope Note 10 Envelope is
162. m Corp at the IETF for TLS Elliptic Curve Cipher Suites with SHA 256 382 and AES Galois Counter Mode GCM implemented in the product or service The use of this product or service is subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Disclosure of Certicom Corp at the IETF for TLS Suite B Profile for Transport Layer Security TLS implemented in the product or service The use of this product or service is subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Disclosure of Certicom Corp at the IETF for Addition of the Camellia Cipher Suites to Transport Layer Security TLS implemented in the product or service The use of certain patents in this product or service is subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Disclosure of Certicom Corp at the IETF for AES CCM ECC Cipher Suites for TLS implemented in the product or service Notices 245 The use of this product or service is subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Disclosure of Certicom Corp at the IETF for IKE and IKEv2 Authentication Using the Eliptic Curve Digital Signature Algorithm ECDSA implemented in the product or service The use of this product or service is subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Disclosure of Certicom Corp at the IETF for Su
163. magenta yellow and black toner needed to produce the color you want The object information determines the application of color conversion tables For example it is possible to apply one type of color conversion table to text while applying a different color conversion table to photographic images What is manual color correction When manual color correction is enabled the printer employs user selected color conversion tables to process objects However Color Correction must be set to Manual or no user defined color conversion will be implemented Manual color correction settings are specific to the type of object being printed text graphics or images and how the color of the object is specified in the software program RGB or CMYK combinations Notes e Manual color correction is not useful if the software program does not specify colors with RGB or CMYK combinations It is also not effective in situations in which the software program or the computer operating system controls the adjustment of colors e When Auto Color Correction is selected the color conversion tables will generate preferred colors used for the majority of the documents To manually apply a different color conversion table do the following 1 From the Quality menu on the printer control panel select Color Correction and then select Manual 2 From the Quality menu on the printer control panel select Manual Color and then select the appropriate color conver
164. models touch oS or Done For non touch screen printer models select Next gt gt Clear the jam press OK gt b Follow the instructions on the printer display Does the paper jam message remain XR Troubleshooting Solving print problems Printing problems Confidential and other held jobs do not print 196 Note Confidential Verify Reserve and Repeat print jobs may be deleted if the printer requires extra memory to process additional held jobs Action Step 1 Open the held jobs folder on the printer display and then verify that your print job is listed Is your print job listed in the held jobs folder Yes Go to step 2 No Select one of the Print and Hold options and then resend the print job For more information see Printing confidential and other held jobs on page 55 Step 2 The print job may contain a formatting error or invalid data Delete the print job and then send it again e For PDF files generate a new PDF and then print it again If you are printing from the Internet then the printer may be reading multiple job titles as duplicates and deleting all jobs except the first one For Windows users a Open the Print Properties folder b From the Print and Hold dialog select the Keep duplicate documents check box c Enter a PIN number For Macintosh users Save each print job name each job differently and then send the individua
165. multipurpose feeder and then press Sl Note If you want to copy another document then place it on the scanner glass press the left or right arrow button to scroll to Scan the Next Page and then press ol Press the left or right arrow button to scroll to Finish the Job and then press ol Copying 62 Customizing copy settings Copying to a different size 1 Load an original document faceup short edge first into the ADF tray or facedown on the scanner glass Notes e Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass e The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF tray then adjust the paper guides 3 From the printer control panel navigate to gt Copy gt ox gt Copy from gt select the size of the original document 4 Navigate to Copy to gt ox gt select a new size for the copy gt select the number of copies or enter a number on the keypad gt Note If you want to copy another document then place it on the scanner glass press the left or right arrow button to scroll to Scan the Next Page and then press ol 5 Press the left or right arrow button to scroll to Finish the Job and then press o Making copies using paper from a selected tray 1 Load an original document faceup short edge first into the ADF tray or facedow
166. n Spot Color Replacement Assign specific CMYK values to named spot colors Note This menu is available only in the Embedded Web Server Color Adjust Initiate a recalibration of color conversion tables and allow the printer to make adjustments for color variations in output Notes e Adjusting color starts when the menu is selected Adjusting color appears on the display until the process is finished e Color variations in output sometimes result from changeable conditions such as room temperature and humidity Color adjustments are made on printer algorithms Color alignment is also recalibrated in this process ee Understanding the printer menus 120 Utilities menu Use To Activate Hex Trace Assist in isolating the source of a print job problem Notes e When activated all data sent to the printer is printed in hexadecimal and character representation and control codes are not executed e To exit or deactivate Hex Trace turn off or reset the printer Coverage Estimator Provide an estimate of the percentage coverage of toner on a page The estimate is Off printed on a separate page at the end of each print job On Note Off is the factory default setting XX A XPS menu Print Error Pages Print a page containing information on errors including XML markup errors off Note Off is the factory default setting On PDF menu Scale to Fit Scale page content to fit the selected pap
167. n Auto Off Manual Print Resolution 1200 dpi 4800 CQ Toner Darkness 1 5 Enhance Fine Lines Adjust the color output on the printed page Notes Auto is the factory default setting This applies different color conversion tables to each object on the printed page Off turns off color correction e Manual allows customization of the color tables using the settings available from the Manual Color menu e Due to the differences in additive and subtractive colors certain colors that appear on computer monitors are impossible to duplicate on the printed page Specify the printed output resolution in dots per inch or in color quality CQ Note 4800 CQ is the factory default setting Lighten or darken the printed output Notes Ais the factory default setting Selecting a smaller number can help conserve toner Enable a print mode preferable for files such as architectural drawings maps electrical circuit diagrams and flow charts On Off Notes e Off is the factory default setting e To set this option using the Embedded Web Server type the network printer IP address in the Web browser address field e You can set this option from the software program For Windows users Click File gt Print and then click Properties Preferences Options or Setup For Macintosh users Choose File gt Print and then adjust the settings from the Print dialog and pop up menus Color Saver Reduce the amount of
168. n on the scanner glass Notes e Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass e The ADF indicator light comes on when the paper is loaded properly 2 Ifyou are loading a document into the ADF tray then adjust the paper guides 3 From the printer control panel navigate to gt Copy gt ox gt Copy from gt select the size of the original document 4 Navigate to Copy to gt ox gt select the tray containing the paper size and type you want to use gt ox gt select the number of copies or enter a number on the keypad gt Copying 63 5 lf there are no trays that contain the paper size and type you want to use then do the following a Navigate to Copy to gt ox gt Manual Feeder gt ox gt select the paper size gt o gt select the paper type gt ox b Load the size and type of paper into the multipurpose feeder and then press DI Note If you want to copy another document then place it on the scanner glass press the left or right arrow button toscrollto Scan the Next Page and then press ol 6 Press the left or right arrow button to scroll to Finish the Job and then press o Reducing or enlarging copies Copies can be scaled from 25 to 400 of the original document size 1 Load an original document faceup short edge first into the ADF tray or facedown on the sc
169. n the keypad gt Note If you want to copy another document then place it on the scanner glass press the left or right arrow button to scrollto Scan the Next Page and then press ox 4 Press the left or right arrow button to scroll to Finish the Job and then press ol Adjusting copy quality 1 Load an original document faceup short edge first into the ADF tray or facedown on the scanner glass Notes e Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass e The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF tray then adjust the paper guides 3 From the printer control panel navigate to gt Copy gt ox gt Content Type gt select the content type of the original document 4 Press the left or right arrow button to scroll to one of the following Text The content of the original document is mostly text or line art e Text Photo The original document is a mixture of text and graphics or photos e Photo The original document is mostly a photo or an image e Graphics The original document is mostly business type graphics such as pie charts bar charts and animations 5 Press the up or down arrow button until Content Source appears and then press the left or right arrow button to scroll to one of the following e Color Laser The o
170. n the paper guides Width guide tab Maximum paper fill indicator Width guide Feeder extender uw PB _ wl n e Paper size indicator X a 6 Load the paper and then adjust the width guide to lightly touch the edge of the paper stack e Load paper card stock and transparencies with the recommended printable side facedown and the top edge entering the printer first Loading paper and specialty media 40 Load envelopes with the flap side up and against the right side of the paper guide Notes e Do not load or close the multipurpose feeder while a job is printing Load only one size and type of paper at a time e Paper should lie flat in the multipurpose feeder Make sure the paper fits loosely in the multipurpose feeder and is not bent or wrinkled 7 From the printer control panel set the paper size and type in the Paper menu to match the paper loaded in the tray Linking and unlinking trays When the paper size and paper type for any trays are the same the printer will link those trays When one linked tray becomes empty paper will feed from the next linked tray We recommend giving all unique paper such as letterhead and different colored plain papers a different custom type name so that the trays they are in will not automatically link Linking and unlinking trays Note This feature applies only in network printers 1 Open a Web browser and then type the printer IP addres
171. nctionnement Cet appareil a t con u pour fonctionner uniquement avec l antenne fournie L utilisation de toute autre antenne est strictement interdite par la r glementation d Industry Canada En application des r glementations d Industry Canada l utilisation d une antenne de gain sup rieur est strictement interdite Pour emp cher toute interf rence radio au service faisant l objet d une licence cet appareil doit tre utilis l int rieur et loin des fen tres afin de garantir une protection optimale Notices 240 Si le mat riel ou son antenne d mission est install a l ext rieur il doit faire l objet d une licence L installateur de cet quipement radio doit veiller a ce que l antenne soit implant e et dirig e de mani re n mettre aucun champ HF d passant les limites fix es pour l ensemble de la population par Sant Canada Reportez vous au Code de s curit 6 que vous pouvez consulter sur le site Web de Sant Canada www hc sc gc ca rpb Le terme IC pr c dant le num ro de d accr ditation inscription signifie simplement que le produit est conforme aux sp cifications techniques d Industry Canada Notice to users in the European Union This product is in conformity with the protection requirements of EC Council directives 2004 108 EC 2006 95 EC 1999 5 EC and 2009 125 EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility safety of e
172. nd paper type in the Paper menu to match the paper loaded in the tray Note Mixing paper sizes or paper types in a tray may cause jams Loading the manual feeder The standard 250 sheet tray has an integrated manual feeder that can be used to print on different types of paper one sheet at a time 1 Load a sheet of paper into the manual feeder e Printable side facedown for one sided printing e Printable side faceup for two sided duplex printing Note There are different ways for loading letterhead depending on the mode of printing Loading paper and specialty media 36 One sided printing using a letterhead Two sided printing using a letterhead Load envelope with the flap side up and against the right side of the paper guide A 2 Feed paper into the manual feeder only to the point where its leading edge can contact the paper guides Note To achieve the best possible print quality use only high quality media designed for laser printers 3 Adjust the paper guides to the width of the paper loaded Warning Potential Damage Do not force the paper into the feeder Forcing the paper may cause jams Loading the 650 sheet duo tray The 650 sheet duo tray Tray 2 consists of a 550 sheet tray and an integrated 100 sheet multipurpose feeder The tray is loaded in the same way as the 250 sheet tray and supports the same paper types and sizes The only differences are the look of the guide tabs and the location of th
173. nd turn on the printer If the printer does not work then reconnect the other electrical equipment and then go to step 6 Step 4 Turn on the switch or Go to step 5 Check if the electrical outlet is turned off by a switch or breaker reset the breaker Is the electrical outlet turned off by a switch or breaker Step 5 Connect the printer Go to step 6 Check if the printer is plugged into any surge protectors uninterruptible Power cord directly to power supplies or extension cords a properly grounded electrical outlet Is the printer plugged into any surge protectors uninterruptible power supplies or extension cords Step 6 Unplug the other Go to step 7 Troubleshooting Action Step 7 Turn off the printer then wait for about 10 seconds and then turn the printer back on Are the printer and scanner working The problem is solved Scan job was not successful Action Step 1 Check the cable connections Make sure the Ethernet or USB cable is securely connected to the computer and the printer Are the cables securely connected Yes Go to step 2 227 Contact customer support a Connect the cables properly Check if the document or photo you want to scan is open in another application or being used by another user Is the file you want to scan open by another application or user scanning Step 2 Change the file name Go to step 3 Check if the file name i
174. ng Loss of data or a malfunction can occur Additional printer setup 24 Use the LC a USB printer port Connect the printer to a computer Ethernet port Connect the printer to an Ethernet network USB wireless port Attach an optional wireless network adapter Security lock port Lock the system controller board Printer power cord socket Connect the printer to a properly grounded electrical outlet Setting up the printer software Installing the printer software Notes e If you installed the printer software on the computer before but need to reinstall the software then uninstall the current software first e Close all open software programs before installing the printer software 1 Obtain a copy of the software installer package e From the Software and Documentation CD that came with your printer e From our Web site Go to http support lexmark com and then navigate to SUPPORT amp DOWNLOAD gt select your printer gt select your operating system 2 Double click the software installer package Additional printer setup Wait for the installation dialog to appear 25 If you are using a Software and Documentation CD and the installation dialog does not appear then do the following In Windows 8 From the Search charm type run and then navigate to Apps list gt Run gt type D setup exe gt OK In Windows 7 or earlier a Click B or click Start and then click Run
175. nned image Note 0 is the factory default setting Allow edge to edge scanning of the original document On a E off Note Off is the factory default setting On Sharpness Adjust the amount of sharpness on a scanned image 1 5 Note 3 is the factory default setting Temperature Enable the user to specify warm or cool outputs 4 to 4 Note Cool values generate a bluer output than the default while warm values generate a redder output than the default Use cc bcc Enable the use of the cc and bcc fields Off Note Off is the factory default setting Understanding the printer menus FTP Settings menu Use Format PDF pdf Secure PDF TIFF tif JPEG jpg XPS xps PDF Version 1 2 1 6 A 1a Content Type Text Graphics Text Photo Photo 111 __ Specify the format of the file for FTP sending Note PDF pdf is the factory default setting Set the version level of the PDF file for FTP sending Note 1 5 is the factory default setting Specify the content of the original document Note Text Photo is the factory default setting Content Source Black White Laser Color Laser Inkjet Photo Film Magazine Newspaper Press Other Color Off On Resolution 75 dpi 150 dpi 200 dpi 300 dpi 400 dpi 600 dpi Specify how the original document is produced Note Color Laser is the factory default setting Specify whether to print cop
176. not open Action Yes No Step 1 The problem is solved Go to step 2 a Turn on the printer b Open a Web browser and then type the printer IP address c Press Enter Does the Embedded Web Server open Step 2 The problem is solved Go to step 3 Make sure the printer IP address is correct a View the printer IP address From the TCP IP section in the Network Ports menu By printing a network setup page or menu settings page and then finding the TCP IP section Note An IP address appears as four sets of numbers separated by periods such as 123 123 123 123 b Open a Web browser and then type the IP address Note Depending on the network settings you may need to type hnttps instead of http before the printer IP address to access the Embedded Web Server c Press Enter Does the Embedded Web Server open Step 3 The problem is solved Go to step 4 Check if the network is working a Print a network setup page b Check the first section of the network setup page and confirm that the status is Connected Note If the status is Not Connected then the connection may be intermittent or the network cable may be defective Contact your system support person for a solution and then print another network setup page c Open a Web browser and then type the printer IP address d Press Enter Does the Embedded Web Server open Step 4 The problem is solved Go to step 5 C
177. ntaining information about configured shortcuts E mail Shortcuts Print a report containing information about e mail shortcuts FTP Shortcuts Print a report containing information about FTP shortcuts Profiles List Print a list of profiles stored in the printer Understanding the printer menus 89 Use ae Print Fonts Print a report of all the fonts available for the printer language currently set in the printer Asset Report Print a report containing asset information including the printer serial number and model name The report contains text and UPC bar codes that can be scanned into an asset database Network Ports Active NIC menu Active NIC Allow the printer to connect to a network Auto list of available network cards Notes Auto is the factory default setting e This menu item appears only if an optional network adapter is installed Standard Network or Network x menu Note Only active ports appear in this menu Use a Ke PCL SmartSwitch Set the printer to automatically switch to PCL emulation when a print job requires On it regardless of the default printer language Off Notes e Onis the factory default setting e If PCL SmartSwitch is enabled then the printer uses PostScript emulation e If PCL SmartSwitch is disabled then the printer does not examine incoming data and it uses the default printer language specified in the Setup menu PS SmartSwitch Set the print
178. nters Avoid getting fingerprints on the transparencies to prevent print quality problems Before loading transparencies flex fan and straighten the stacks to prevent sheets from sticking together Paper and specialty media guide 45 Tips on using envelopes From the printer control panel set the paper size type texture and weight in the Paper menu to match the envelopes loaded in the tray Print samples on the envelopes being considered for use before buying large quantities Use envelopes designed specifically for laser printers For best performance use envelopes made from 90 g m 24 Ib paper or 25 cotton Use only new envelopes from undamaged packages To optimize performance and minimize jams do not use envelopes that Have excessive curl or twist Are stuck together or damaged in any way Have windows holes perforations cutouts or embossing Have metal clasps string ties or folding bars Have an interlocking design Have postage stamps attached Have any exposed adhesive when the flap is in the sealed or closed position Have bent corners Have rough cockle or laid finishes Adjust the width guides to fit the width of the envelopes Before loading the envelopes on the tray flex and fan the envelopes to loosen them Straighten the edges ona level surface Note A combination of high humidity over 60 and high printing temperature may wrinkle or seal envelopes Ti
179. nuine Lexmark toner cartridges and developer components for the life of the patented printer You agree to 1 use only genuine Lexmark toner cartridges and developer components with this printer except as otherwise provided below and 2 pass this license agreement to any subsequent user of this printer The patented Lexmark toner cartridges and developer components inside are licensed subject to a restriction that they may be used only once Following their initial use you agree to return them only to Lexmark for recycling Lexmark toner cartridges are designed to stop working after delivering a fixed amount of toner A variable amount of toner may remain in them when replacement is required If you do not accept these terms return the unopened package to your point of purchase Replacement toner cartridge s sold without these terms are available through www lexmark com may be refilled by you or a third party as the only cartridge alternative to be used with the licensed printer Patent acknowledgment The use of this product or service is subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Disclosure of Certicom Corp at the IETF for Elliptic Curve Cryptography ECC Cipher Suites for Transport Layer Security TLS implemented in the product or service The use of this product or service is subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Disclosure of Certico
180. o one or more recipients You can type the e mail address or use a shortcut number to send an e mail from the printer Setting up the printer to e mail Setting up the e mail function 1 Open a Web browser and then type the printer IP address in the address field Notes e View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt E mail FTP Settings gt E mail Settings 3 Enter the appropriate information and then click Submit Configuring e mail settings 1 Open a Web browser and then type the printer IP address in the address field Notes e View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 E mailing 71 e f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt E mail FTP Settings gt E mail Settings 3 Enter the appropriate information and then click Submit Creating an e mail shortcut Creating an e mail shortcut using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes e View the printer IP address in the TCP IP section in the Network Ports menu The IP addr
181. o view the current menu settings and to verify if the printer options are installed correctly From the printer control panel navigate to gt Settings gt Reports gt ox gt Menu Settings Page gt ox Note If you have not changed any menu settings then the menu settings page lists all the factory default settings Settings saved from the menus replace the factory default settings as user default settings A user default setting remains in effect until you access the menu again select another value and save it Printing a network setup page If the printer is attached to a network then print a network setup page to verify the network connection This page also provides important information that aids network printing configuration 1 From the printer control panel navigate to gt Settings gt Reports gt Fox gt Network Setup Page gt o Note If an optional internal print server is installed then Print Network x Setup Page appears 2 Check the first section of the network setup page and confirm that the status is Connected Ifthe statusisNot Connected then the LAN drop may not be active or the network cable may be malfunctioning Consult your system support person for a solution and then print another network setup page Loading paper and specialty media 32 Loading paper and specialty media This chapter covers the selection and handling of paper and specialty media Proper selection and loading of media
182. oad paper source with custom string Try one or more of the following e Load the indicated tray or feeder with the correct size and type of paper To use the tray with the correct paper size or type select Finished loading paper on the printer control panel For non touch screen printer models press ox to confirm Note If the printer finds a tray that has the correct paper type and size then it feeds from that tray If the printer cannot find a tray with the correct paper type and size then it prints from the default paper source e Cancel the current job Load paper source with paper size Try one or more of the following e Load the tray or feeder with the correct size of paper To use the tray or feeder with the correct paper size select Finished loading paper on the printer control panel For non touch screen printer models press ox to confirm Note If the printer detects a tray that has the correct paper size then it feeds from that tray If the printer cannot detect a tray that has the correct paper size then it prints from the default paper source e Cancel the current job Load paper source with paper type paper size Try one or more of the following Load the tray or feeder with the correct size and type of paper To use the tray or feeder with the correct paper size and type select Finished loading paper on the printer control panel For non touch screen printer models press o to c
183. odes 130 using the printer control panel 13 Utilities menu 120 V verify print jobs 55 printing from a Macintosh computer 55 printing from Windows 55 vertical voids appear on prints 218 viewing reports 159 virtual display checking using Embedded Web Server 159 volatile memory 132 erasing 133 volatility statement of 132 W waste toner bottle ordering 138 replacing 139 Waste toner bottle nearly full 82 xy 190 Weblink server not set up Contact system administrator 190 Wireless menu 93 wireless network configuration information 28 254
184. oes not work 201 unexpected page breaks occur 202 troubleshooting print quality blank pages 211 characters have jagged edges 203 clipped pages or images 203 gray background on prints 204 horizontal voids appear on prints 205 print irregularities 208 print is too dark 209 print is too light 210 printer is printing solid black pages 212 repeating print defects 201 shadow images appear on prints 213 skewed print 213 streaked horizontal lines appear on prints 214 streaked vertical lines appear on prints 215 toner fog or background shading appears on prints 216 toner rubs off 217 transparency print quality is poor 218 uneven print density 218 vertical voids appear on prints 218 troubleshooting printer options internal option is not detected 192 tray problems 193 troubleshooting scan cannot scan from a computer 229 partial document or photo scans 229 scan job was not successful 227 scanner unit does not close 223 227 Index scanning takes too long or freezes wireless network setup the computer 228 using the Embedded Web Server 30 U wireless setup wizard using 29 unacceptable paper 47 uneven print density 218 Unformatted flash detected X 53 189 XPS menu 120 Universal paper size settings configuring 32 Universal Setup menu 87 unlinking trays 40 Unsupported USB hub please remove 179 updating options in printer driver 25 USB port 23 using Hibernate mode 129 using Max Speed and Max Yield 54 using Schedule Power M
185. olved Go to step 2 a Pull out the tray and then do one or more of the following e Check for paper jams or misfeeds e Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray e If you are printing on custom size paper then make sure that the paper guides rest against the edges of the paper e Make sure the paper is below the maximum paper fill indicator e Make sure paper lies flat in the tray b Check if the tray closes properly Is the tray working Step 2 The problem is solved Go to step 3 Reinstall the tray For more information see the setup documentation that came with the tray Step 4 Check if the tray is available in the printer driver Note If necessary manually add the tray in the printer driver to make it available for print jobs For more information see Updating available options in the printer driver on page 25 Is the tray available in the printer driver The problem is solved Contact customer support a Troubleshooting Paper feed problems Jammed pages are not reprinted Action a Turn on jam recovery 1 From the printer control panel navigate to Settings gt General Settings gt Print Recovery gt Jam Recovery 2 Select On or Auto 3 Depending on your printer model press ox or touch Submit b Resend the pages that did not print Were the jammed pages reprinted Yes The problem is solved
186. on Laser advisory label A laser notice label may be affixed to this printer as shown Notices 236 DANGER Invisible laser radiation when cartridges are removed and interlock defeated Avoid exposure to laser beam PERIGO Radia o a laser invis vel sera liberada se os cartuchos forem removidos e o lacre rompido Evite a exposi o aos feixes de laser Opasnost Nevidljivo lasersko zra enje kada su kasete uklonjene i poni tena sigurnosna veza Izbjegavati izlaganje zracima NEBEZPE Kdy jsou vyjmuty kazety a je odblokov na pojistka ze za zen je vys l no neviditeln laserov z en Nevystavujte se p soben laserov ho paprsku FARE Usynlig laserstr ling n r patroner fjernes og sp rreanordningen er sl et fra Undg at blive udsat for laserstr len GEVAAR Onzichtbare laserstraling wanneer cartridges worden verwijderd en een vergrendeling wordt genegeerd Voorkom blootstelling aan de laser DANGER Rayonnements laser invisibles lors du retrait des cartouches et du d verrouillage des loquets Eviter toute exposition au rayon laser VAARA N kym t nt lasersateilya on varottava kun v rikasetit on poistettu ja lukitus on auki V lt lasersateelle altistumista GEFAHR Unsichtbare Laserstrahlung beim Herausnehmen von Druckkassetten und offener Sicherheitssperre Laserstrahl meiden KINAYNOS EkAvon aopatns aktiwoBoAias laser kata tnv adaipEon Twv KACETWV Kar tnv anaop ion Ths HavSdAWOns Anope
187. on ON COPICS c ccccccceccsssssnssecececeecescesessseseeseeceeeceseeessseseeseeceessesessseeeeeeeseesaeeseeeeeeses 66 Canceling a COPY JO Darn a aa rara aa a a a ae ea e Ta aaao eaa anaes aaa a tua LAE Da eo eE 67 Understanding the copying OPtions csccccccccccssssssssesseseececceeceecesessnsseeseeseeceecsesesessusseeseeeesesseeseseeesees 67 E aT EE E E AE N A Setting up the printer to mailisnasninin n a a eea a Et iida ra a aai nE 70 Creating an e mailShorteUt ccinn re T N N E NEEE E TEENE S 71 E mailing a d c MENta orenera e taAa eaaa tials ea selecdiecabackdasesdeduaadobee dee aaa a a on ER eaii odaie 71 Cancelingain eM a a a a a a aaa a S RA Re 72 er a a A E T E E TS Scanning t an FTP addr S a e a E a a a a a aai iea 73 SCANNING toa COnpUter onar a S ER E EE TEA TOEA 79 Understanding the printer MenuS ssssssesssssssssesecssosscesecssossseesssossessseosss D MOGNUS IS tatssesserecdsessusnetoedacescnue sed occaies valhdecous sedhds wevtea cued sun a a a e e a a a 77 SUPPlie S MEN Uvex si ae cubs cetaaceet a A Sacks e a aE dea dobads cuduahaeheuins E a sec tapnmiedadeae ates 78 Paper MEMU ci szecces eda teazece de Cada hua da been ha Lei ga ccecadatachia debi EA AE ETS 79 RE POPES MON Usa recedes n cd Seatac Siccs cana AE RE aa E N E Sp E RS NT 88 NOtWOLK POItS i 20 cccsvesisiessse0ccteneexdec o04 deocveiiedsessovesusuveeSedecanesvesebdesee ce casvyvdvbvacacecns soued seizes cbussevesestevesstesdueds 89 SECUNILY M
188. onal factory default setting e A symbol set is a set of alphabetical and numeric characters punctuation and special symbols Symbol sets support the different languages or specific programs such as math symbols for scientific text Only the supported symbol sets are shown Change the point size for scalable typographic fonts Notes 12 is the factory default setting Point size refers to the height of the characters in the font One point equals approximately 0 014 of an inch This can be increased or decreased in 0 25 point increments PCL Emulation Settings Pitch 0 08 100 00 Specify the font pitch for scalable monospaced fonts Notes 10 is the factory default setting e Pitch refers to the number of fixed space characters per inch cpi This can be increased or decreased in 0 01 cpi increments For non scalable monospaced fonts the pitch appears on the display but cannot be changed Understanding the printer menus Use PCL Emulation Settings Orientation Portrait Landscape 122 To Specify the orientation of text and graphics on a page Notes e Portrait is the factory default setting It prints text and graphics parallel to the short edge of the page Landscape prints text and graphics parallel to the long edge of the page PCL Emulation Settings Lines per Page 1 255 PCL Emulation Settings A4 Width 198 mm 203 mm PCL Emulation Settings Auto CR after LF On Off
189. onfirm Note If the printer detects a tray that has the correct paper size and type then it feeds from that tray If the printer cannot detect a tray that has the correct paper size and type then it prints from the default paper source e Cancel the current job Troubleshooting 182 Load Manual Feeder with custom string Try one or more of the following Load the feeder with the correct size and type of paper e Depending on your printer model touch Prompt each page paper loaded or press ox on the printer control panel to clear the message and continue printing Cancel the current job Load Manual Feeder with custom type name Try one or more of the following Load the feeder with the correct size and type of paper e Depending on your printer model touch Prompt each page paper loaded or press ox on the printer control panel to clear the message and continue printing e Cancel the current job Load Manual Feeder with paper size Try one or more of the following Load the feeder with the correct size of paper e Depending on your printer model touch Prompt each page paper loaded or press ox on the printer control panel to clear the message and continue printing e Cancel the current job Load Manual Feeder with paper type paper size Try one or more of the following e Load the feeder with the correct size and type of paper e Depending on your printer model touch Prompt e
190. oper units e The black imaging kit includes the imaging kit and the black developer unit 9 Seal the used imaging kit in the bag that the replacement imaging kit came in Maintaining the printer 145 For more information see Recycling Lexmark products on page 131 gt lt Note When replacing the black imaging kit save the cyan magenta and yellow developer units Dispose only the black developer unit 10 Gently shake the yellow cyan magenta and black developer units side to side Cas Maintaining the printer 146 12 Gently insert the yellow cyan magenta and black developer units Note Make sure each developer unit is inserted into the matching color slot 13 Remove the red packing strip from the imaging kit Warning Potential Damage Do not touch the shiny photoconductor drum under the imaging kit Doing so may affect the quality of future print jobs Maintaining the printer 147 14 Align and then insert the imaging kit Note Make sure that the imaging kit is fully seated 16 Insert the waste toner bottle Maintaining the printer 148 17 Insert the right side cover 18 Insert the toner cartridges Maintaining the printer 149 20 Close the front door Replacing toner cartridges Warning Potential Damage Damage caused by use of a non Lexmark toner cartridge is not covered under warranty Note A reduced print quality may result from using non Lexmark ton
191. or right arrow button to scroll to Finish the Job and then press o Copying multiple pages onto a single sheet To save paper you can copy either two or four consecutive pages of a multiple page document onto a single sheet of paper Notes e Make sure the paper size is set to letter legal A4 or JIS B5 e The copy size must be set to 100 1 Load an original document faceup short edge first into the ADF tray or facedown on the scanner glass Notes e Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass e The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF tray then adjust the paper guides 3 From the printer control panel navigate to gt Copy gt ox gt Paper Saver gt select the setting that you want 4 Select Off 2 up Portrait 2 up Landscape 4 up Portrait or 4 up Landscape 5 Select the number of copies or enter a number on the keypad and then press DI Note If you want to copy another document then place it on the scanner glass press the left or right arrow button to scrollto Scan the Next Page and then press ol 6 Press the left or right arrow button to scroll to Finish the Job and then press ol Placing information on copies Placing an overlay message on each page 1 Load an original document faceup short edge first into
192. or the printer 9 selecting paper 47 separator sheets copy options 69 Set Date and Time menu 98 setting paper size 32 paper type 32 TCP IP address 91 setting Hibernate Timeout 129 setting up e mail alerts 159 setting up the printer on an Ethernet network Macintosh only 27 on an Ethernet network Windows only 27 Setup menu 114 shipping the printer 158 shortcuts creating e mail 71 FTP destination 73 sleep button printer control panel 13 Sleep mode adjusting 128 Index SMTP server not set up Contact system administrator 188 SMTP Setup menu 96 Standard Network menu 89 Standard network software error 54 188 standard tray loading 33 Standard USB menu 94 Standard USB port disabled 56 188 statement of volatility 132 status of parts and supplies checking 136 storing paper 48 supplies 134 storing print jobs 55 streaked horizontal lines appear on prints 214 streaked vertical lines appear on prints 215 Substitute Size menu 82 supplies checking status 136 checking using the Embedded Web Server 136 conserving 126 storing 134 using genuine Lexmark 137 using recycled paper 126 Supplies menu 78 supplies ordering imaging kits 138 maintenance kit 138 toner cartridges 137 waste toner bottle 138 Supply needed to complete job 188 supply notifications configuring 160 T TCP IP menu 91 the scanner does not respond 226 tips card stock 46 labels paper 45 on using envelopes 45 on using letterhead
193. or unknown printer Color This option lets you set the output to either color or monochrome for the scanned image Overlay This option lets you create a watermark or message that overlays the content of your copy You can choose from Confidential Copy Draft Urgent and Custom You can type a custom message in the Enter the Custom Text Overlay and press OK field The message will appear faintly in large print across each page Separator Sheets This option lets you place a blank sheet of paper between copies prints pages print jobs or copy jobs The separator sheets can be drawn from a tray that contains a type or color of paper that is different from the paper your copies are printed on Paper Saver This option lets you print two or more pages of an original document on the same page Paper Saver is also called N up printing where N stands for the number of pages For example 2 up would print two pages of your document ona single page and 4 up would print four pages of your document on a single page E mailing 70 E mailing Automatic document feeder ADF Scanner glass a Use the scanner glass for single page documents book pages small items such as postcards or photos transparencies photo paper or thin media such as magazine clippings Use the ADF for multiple page documents Note The ADF scans only one side of the page You can use the printer to e mail scanned documents t
194. ore information see the Replacing supplies section of the User s Guide e Remove the unresponsive imaging kit and then reinstall it Note If the message appears after reinstalling the supply then the imaging kit may be defective Replace the imaging kit Reload printed pages in Tray x Try any of the following From the printer control panel select Continue to clear the message and continue printing the second side of the sheet For non touch screen printer models press B confirm e Cancel the print job Remove packaging material area name 1 Remove any remaining packing material from the indicated location 2 From the printer control panel touch Continue to clear the message For non touch screen printer models press B confirm Troubleshooting 185 Remove paper from standard output bin Remove the paper stack from the standard bin Replace color cartridge 0 estimated pages remain 88 xy Replace the indicated toner cartridge to clear the message and continue printing For more information see the instruction sheet that came with the supply Note If you do not have a replacement cartridge then see the Ordering supplies section of the User s Guide or visit www lexmark com Replace color cartridge printer region mismatch 42 xy Install a toner cartridge that matches the region number of the printer x indicates the value of the printer region y indicates the value of the cart
195. ory Step 3 Go to step 4 See Cleaning the If dark marks appear on prints then clean the scanner glass and the ADF scanner glass on glass using a clean lint free cloth dampened with water page 135 Is the scanner glass clean Step 4 Go to step 5 See Print quality Send a print job and then check for print quality problems problems on a From the General Settings menu adjust the Eco Mode settings page 203 b From the Copy menu adjust the Darkness setting c Ifthe print remains faded then replace the toner cartridge Is the print quality satisfactory Step 5 Go to step 6 Place the document or Check the placement of the document or photo photo facedown onthe Make sure the document or photo is loaded facedown on the scanner A in the glass in the upper left corner UPPER ETE OLNEN Is the document or photo loaded correctly Step 6 Go to step 7 Change the Content Check the copy settings Type and Content From the Copy screen check if the Content Type and Content Source A a te settings are correct for the document being scanned mate MEGOCUMENI being scanned Are the Content Type and Content Source settings correct for the document being scanned Step 7 Go to step 8 The problem is solved p Troubleshooting Action Step 8 Check for missing or faded text on prints a From the Copy screen adjust the settings of the following Sharpness Increase the sharpness setting Contrast Increase the
196. ory default setting You can increase the width in 1 mm increments Portrait Height Set the height for portrait orientation 3 14 17 inches Notes 76 360 mm e If the height exceeds the maximum then the printer uses the maximum height allowed 14 inches is the U S factory default setting You can increase the height in 0 01 inch increments e 356 mm is the international factory default setting You can increase the height in 1 mm increments Reports menu Reports menu Use To Menu Settings Page Print a report containing information about the paper loaded into trays installed memory total page count alarms timeouts printer control panel language TCP IP address status of supplies status of the network connection and other information Device Statistics Print a report containing printer statistics such as supply information and details about printed pages Network Setup Page Print a report containing information about the network printer settings such as the TCP IP address information Note This menu item appears only in printers connected to an Ethernet network or printers connected to print servers Network x Setup Page Print a report containing information about the network printer settings such as the TCP IP address Note This menu item appears only in printers connected to a wireless network or printers with a wireless network adapter installed Shortcut List Print a report co
197. ory in the following circumstances e The printer is being decommissioned e The printer is being moved to a different department or location e The printer is being serviced by someone from outside your organization The printer is being removed from your premises for service The printer is being sold to another organization Securing the printer 133 Erasing volatile memory The volatile memory RAM installed in your printer requires a power source to retain information To erase the buffered data simply turn off the printer Erasing non volatile memory Erase individual settings device and network settings security settings and embedded solutions by following these steps 1 Turn off the printer 2 Hold down 2 and 6 on the keypad while turning the printer on Release the buttons only when the screen with the progress bar appears The printer performs a power on sequence and then the Configuration menu appears When the printer is fully turned on a list of functions appears on the printer display 3 Press the up or down arrow button until Wipe All Settings appears The printer will restart several times during this process Note Wipe All Settings securely removes device settings solutions jobs and passwords from the printer memory 4 Navigate to Back gt Exit Config Menu The printer will perform a power on reset and then return to normal operating mode Finding printer security information In high sec
198. per and specialty media needed for a print job Performance may be affected but print quality is not Understanding the printer menus Use ADF Loaded Beep Enabled Disabled Quiet Mode off On 100 To Specify a custom beep when paper is loaded in the ADF Note Enabled is the factory default setting Reduce the amount of noise produced by the printer Notes e Off is the factory default setting This supports the performance specifications for your printer e On configures the printer to produce as little noise as possible This is best suited for printing text and line art e For optimal printing of color rich documents set Quiet Mode to Off Selecting Photo from the printer driver may disable Quiet Mode and provide better print quality and full speed printing Run Initial setup Yes No Paper Sizes US Metric Scan to PC Port Range port range Home screen customization Change Language Copy E mail shortcuts FTP shortcuts Search Held Jobs Held jobs Bookmarks Jobs by user Run the setup wizard Notes e Yes is the factory default setting e After completing the setup wizard by selecting Done at the country or region selection screen the default becomes No Specify the default system of measurement for paper sizes Notes US is the factory default setting e The initial setting is determined by your country or region selection in the initial setup wizard Specify a valid
199. pier does not respond 223 partial document or photo copies 225 poor copy quality 224 poor scanned image quality 228 scanner unit does not close 223 227 copying adding an overlay message 66 adjusting quality 64 canceling a copy job from the printer control panel 67 collating copies 65 enlarging 63 making a copy lighter or darker 63 multiple pages on one sheet 66 on letterhead 61 on transparencies 60 photos 60 placing separator sheets between copies 65 quick copy 59 reducing 63 selecting atray 62 to a different size 62 using the ADF 59 using the scanner glass 60 creating an FTP shortcut using the Embedded Web Server 73 custom paper type assigning 42 custom paper type name creating 41 custom paper type names assigning 41 Custom Scan Sizes menu 87 Custom Type x assigning a paper type 42 Custom Type x name creating 41 Custom Types menu 87 customer support contacting 231 D darkness copy options 68 Default Source menu 79 Defective flash detected 51 179 247 developer unit replacing 142 151 device and network settings erasing 133 display troubleshooting printer display is blank 192 display printer control panel 13 documents printing from Macintosh 53 from Windows 53 E Eco Mode using 127 embedded solutions erasing 133 Embedded Web Server 160 administrator settings 159 checking the status of parts 136 checking the status of supplies 136 copying settings to other printers 161 creating an FTP short
200. port range for printers behind a port blocking firewall The valid ports are specified by two sets of numbers separated by a semicolon Note 9751 12000 is the factory default setting Change the icons and buttons that appear on the home screen For each icon or button select from the following options Display Do not display Notes Display is the factory default setting for Copy E mail FTP Search Held Jobs and Held jobs e Do not display is the factory default setting for Change Language E mail shortcuts FTP shortcuts Bookmarks and Jobs by user One Page Copy Off On Set copies from the scanner to one page at a time Note Off is the factory default setting Understanding the printer menus Use Allow Background Removal On Off 101 To Specify whether image background removal is allowed in copy e mail or FTP jobs Note On is the factory default setting The background of the image will be removed Scanner Jam Recovery Specify how a scan job should be reloaded if a paper jam occurs in Job Level the ADF Page Level Note Job Level is the factory default setting Alarms Set an alarm when the printer requires operator intervention Alarm Control Cartridge Alarm When activated Alarm Control lets you set the number of times that the alarm sounds while Cartridge Alarm lets you stop printing when a cartridge low condition occurs For each alarm type select from the fo
201. pproximation and harmonization of the laws of the Member States relating to electromagnetic compatibility safety of electrical equipment designed for use within certain voltage limits and the ecodesign of energy related products The manufacturer of this product is Lexmark International Inc 740 West New Circle Road Lexington KY 40550 USA The authorized representative is Lexmark International Technology Hungaria Kft 8 Lechner d n fasor Millennium Tower Ill 1095 Budapest HUNGARY A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950 Notices 239 Regulatory notices for wireless products This section contains the following regulatory information pertaining to wireless products that contain transmitters for example but not limited to wireless network cards or proximity card readers Modular component notice This product may contain the following modular component s Lexmark Regulatory Type Model LEX M04 005 FCC ID IYLLEXM01005 IC 2376A M01005 Exposure to radio frequency radiation The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other regulatory agencies A minimum separation of 20 cm 8 inches must be maintained between the antenna and any persons for this device to satisfy the RF exposure requirements
202. presentative will respond and provide you with information to solve your problem Live chat You can chat directly with a service representative They can work with you to solve your printer problem or provide assistance through Assisted Service where the service representative can remotely connect to your computer through the Internet to troubleshoot problems install updates or complete other tasks to help you successfully use your Lexmark product Telephone support is also available In the U S or Canada call 1 800 539 6275 For other countries or regions visit http support lexmark com Notices 232 Notices Product information Product name Lexmark CX310n and CX310dn Machine type 7527 Model s 211 231 Edition notice October 2012 The following paragraph does not apply to any country where such provisions are inconsistent with local law LEXMARK INTERNATIONAL INC PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This publication could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in later editions Improvements or ch
203. press o Copying photos 1 Place a photo facedown on the scanner glass in the upper left corner 2 From the printer control panel navigate to gt Copy gt ox gt Content Type gt Photo 3 From the Content Source menu choose a setting that best describes the original photo your are copying and then press KDI Note If you want to copy another photo then place it on the scanner glass press the left or right arrow button to scroll to Scan the Next Page and then press l 4 Press the left or right arrow button to scroll to Finish the Job and then press o Copying on specialty media Copying on transparencies 1 Load an original document faceup short edge first into the ADF tray or facedown on the scanner glass Notes e Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass e The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF tray then adjust the paper guides 3 From the printer control panel navigate to gt Copy gt ox gt Copy from gt select the size of the original document Copying 61 4 Navigate to Copy to gt Ey select the tray containing the transparencies gt Ey select the number of copies or enter anumber on the keypad gt KD 5 If there are no trays that contain transparencies then do the following a Navigate
204. printer weight is greater than 18 kg 40 Ib and requires two or more trained personnel to lift it safely CAUTION SHOCK HAZARD If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Unpack the optional 650 sheet duo tray and then remove all packing material and the dust cover 2 Place the tray in the location chosen for the printer Additional printer setup 23 3 Align the printer with the 650 sheet duo tray and then lower the printer into place 4 Install the dust cover Note When the printer software and any options are installed it may be necessary to manually add the options in the printer driver to make them available for print jobs For more information see Updating available options in the printer driver on page 25 Attaching cables Connect the printer to the computer using a USB cable or to the network using an Ethernet cable Make sure to match the following e The USB symbol on the cable with the USB symbol on the printer The appropriate Ethernet cable to the Ethernet port Warning Potential Damage Do not touch the USB cable any network adapter or the printer in the area shown while actively printi
205. property or tangible personal property for which Lexmark is legally liable IN NO EVENT WILL LEXMARK BE LIABLE FOR ANY LOST PROFITS LOST SAVINGS INCIDENTAL DAMAGE OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES Notices 244 This is true even if you advise Lexmark or a Remarketer of the possibility of such damages Lexmark is not liable for any claim by you based on a third party claim This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark Lexmark s and its Suppliers and Remarketers limitations of remedies are not cumulative Such Suppliers and Remarketers are intended beneficiaries of this limitation Additional rights Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental or consequential damages so the limitations or exclusions contained above may not apply to you This limited warranty gives you specific legal rights You may also have other rights that vary from state to state DEVICE PATENT LICENSE Lexmark reserves the right to discontinue selling these toner cartridges any time after it discontinues service support for this printer IMPORTANT PLEASE READ BEFORE OPENING Opening this package installing the printing device software or using the products inside confirms your acceptance of the following licenses agreements License The patented printer inside is licensed for and designed to work with only ge
206. ps on using labels From the printer control panel set the paper size type texture and weight in the Paper menu to match the labels loaded in the tray Print samples on labels being considered for use before buying large quantities For more information on label printing characteristics and design see the Card Stock amp Label Guide at http support lexmark com Use labels designed specifically for laser printers Do not use labels with slick backing material Use full label sheets Partial sheets may cause labels to peel off during printing resulting in a jam Partial sheets also contaminate the printer and the cartridge with adhesive and could void the printer and toner cartridge warranties Do not use labels with exposed adhesive Before loading labels on the tray flex and fan labels to loosen them Straighten the edges on a level surface Paper and specialty media guide 46 Tips on using card stock Card stock is heavy single ply specialty media Many of its variable characteristics such as moisture content thickness and texture can significantly affect print quality From the printer control panel set the paper size type texture and weight in the Paper menu to match the card stock loaded in the tray e Print samples on the card stock being considered for use before buying large quantities e Specify the paper texture and weight from the tray settings to match the paper loaded in the tray e Preprinting pe
207. pth 1 bit 8 bit Enable the Text Photo mode to produce smaller file sizes by using 1 bit images when Color is set to Off Note 8 bit is the factory default setting Understanding the printer menus Use Allow Save as Shortcut On Off 110 ae Save e mail addresses as shortcuts Notes e Onis the factory default setting e When set to Off the Save as Shortcut button does not appear on the e mail destination screen Background Removal 4to4 Color Dropout Color Dropout None Red Green Blue Default Red Threshold 0 255 Default Green Threshold 0 255 Default Blue Threshold 0 255 Adjust the amount of background visible on a scanned image Note 0 is the factory default setting Specify which color to drop during scanning and how much the dropout is increased or decreased Notes e None is the factory default setting for Color Dropout e 128 is the factory default setting for each color threshold Contrast 0 5 Best for content Specify the contrast of the output Note Best for content is the factory default setting Mirror Image Off On Create a mirror image of the original document Note Off is the factory default setting Negative Image Off On Shadow Detail 4 to 4 Scan edge to edge Create a negative image of the original document Note Off is the factory default setting Adjust the amount of shadow detail visible on a sca
208. r control panel To make a continuous decrease or increase in value press and hold the button for two or more seconds Darkness This option lets you adjust how light or dark the copies are in relation to the original document Collate This option keeps the pages of a print job stacked in sequence when printing multiple copies of the document Content Type This option lets you set the original document type Select from the following content types e Graphics The original document is mostly business type graphics such as pie charts bar charts and animations e Photo The original document is mostly a photo or an image Text The content of the original document is mostly text or line art e Text Photo The original document is a mixture of text graphics and photos Content Source This option lets you set the original document source Copying 69 Select from the following content sources e Color Laser The original document was printed using a color laser printer Black White Laser The original document was printed using a mono laser printer e Inkjet The original document was printed using an inkjet printer e Photo Film The original document is a photo from a film e Magazine The original document is from a magazine e Newspaper tThe original document is from a newspaper e Press The original document was printed using a printing press e Other The original document was printed using an alternate
209. r control panel select Continue to continue printing For non touch screen printer models press B confirm e Turn off the printer wait for about 10 seconds and then turn the printer back on e Update the network firmware in the printer or print server For more information contact customer support Not enough free space in flash memory for resources 52 Try one or more of the following From the printer control panel select Continue to clear the message and continue printing For non touch screen printer models press o to confirm e Delete fonts macros and other data stored in the flash memory e Upgrade to a larger capacity flash memory card Note Downloaded fonts and macros that are not previously stored in the flash memory are deleted Non Lexmark color supply type see User s Guide 33 xy Note The supply type can be toner cartridge or the imaging kit The printer has detected a non Lexmark supply or part installed in the printer Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts Use of third party supplies or parts may affect the performance reliability or life of the printer and its imaging components All life indicators are designed to function with Lexmark supplies and parts and may deliver unpredictable results if third party supplies or parts are used Imaging component usage beyond the intended life may damage your Lexmark printer or its associated compon
210. r loaded Smooth Note Normal is the factory default setting Normal Rough Rough Cotton Texture Specify the relative texture of the cotton paper loaded Rough Custom x Texture Specify the relative texture of the custom paper loaded Smooth Notes Normal Rough e Normal is the factory default setting The options appear only if custom type is supported Understanding the printer menus 84 Paper Weight menu Use To Plain Weight Specify the relative weight of the plain paper loaded Light Note Normal is the factory default setting Normal Heavy Card Stock Weight Specify the relative weight of the card stock loaded Light Note Normal is the factory default setting Normal Heavy Transparency Weight Specify the relative weight of the transparencies loaded Light Note Normal is the factory default setting Normal Heavy Recycled Weight Specify the relative weight of the recycled paper loaded Light Note Normal is the factory default setting Normal Heavy Glossy Weight Light Normal Heavy Specify the relative weight of the glossy paper loaded Note Normal is the factory default setting Heavy Glossy Weight Specify the relative weight of the heavy glossy paper loaded Light Note Normal is the factory default setting Normal Heavy Labels Weight Specify the relative weight of the labels loaded Light Note Normal is the factory default setting Normal Heavy Bond Weight Specify the relati
211. r warranty service and or replacement Lexmark may update the firmware in your printer to the latest version Firmware updates may modify printer settings and cause counterfeit and or unauthorized products supplies parts materials such as toners and inks software or interfaces to stop working Authorized use of genuine Lexmark products will not be impacted Before you present this product for warranty service remove all print cartridges programs data and removable storage media unless directed otherwise by Lexmark For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area contact Lexmark on the World Wide Web Remote technical support is provided for this product throughout its warranty period For products no longer covered by a Lexmark warranty technical support may not be available or only be available for a fee Extent of limited warranty Lexmark does not warrant uninterrupted or error free operation of any product or the durability or longevity of prints produced by any product Warranty service does not include repair of failures caused by Modification or unauthorized attachments Accidents misuse abuse or use inconsistent with Lexmark user s guides manuals instructions or guidance Unsuitable physical or operating environment Maintenance by anyone other than Lexmark or a Lexmark authorized servicer Operation of a product beyond the limit of its duty
212. r wet locations A CAUTION POTENTIAL INJURY This product uses a laser Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure This product uses a printing process that heats the print media and the heat may cause the media to release emissions You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching CAUTION POTENTIAL INJURY The lithium battery in this product is not intended to be replaced There is a danger of explosion if a lithium battery is incorrectly replaced Do not recharge disassemble or incinerate a lithium battery Discard used lithium batteries according to the manufacturer s instructions and local regulations A CAUTION POTENTIAL INJURY The printer weight is greater than 18 kg 40 Ib and requires two or more trained personnel to lift it safely CAUTION POTENTIAL INJURY Before moving the printer follow these guidelines to avoid personal injury or printer damage Turn the printer off using the power switch and then unplug the power cord from the electrical outlet Disconnect all cords and cables from the printer before moving it e Lift the printer off the optional tra
213. rce 34 Try one or more of the following Load the correct size of paper in the tray From the printer control panel select Continue to clear the message and print using a different tray For non touch screen printer models press ox to confirm Check the tray length and width guides and make sure the paper is loaded properly in the tray e Make sure the correct paper size and type are specified in the Printing Preferences or in the Print dialog e Make sure the paper size and type are specified in the Paper menu on the printer control panel Troubleshooting 180 e Make sure that the paper size is correctly set For example if MP Feeder Size is set to Universal then make sure the paper is large enough for the data being printed e Cancel the print job Insert Tray x Insert the indicated tray into the printer Insufficient memory for Flash Memory Defragment operation 37 Try one or more of the following From the printer control panel select Continue to stop the defragmentation and continue printing For non touch screen printer models press ox to confirm e Delete fonts macros and other data from the printer memory e Install additional printer memory Insufficient memory some Held Jobs were deleted 37 The printer deleted some held jobs in order to process current jobs Select Continue to clear the message For non touch screen printer models press ox to confirm Insufficient memory to
214. rd cord from the electrical outlet b Make sure the internal option is installed in the appropriate connector in the controller board c Connect the power cord to the printer then to a properly grounded electrical outlet and then turn on the printer Is the internal option properly installed in the controller board Step 3 Go to step 4 Reinstall the internal Print a menu settings page and then check to see if the internal option is listed in the Installed Features list Is the internal option listed in the menu settings page option Na Troubleshooting Action Step 4 a Check if the internal option is selected It may be necessary to manually add the internal option in the printer driver to make it available for print jobs For more information see Updating available options in the printer driver on page 25 b Resend the print job Does the internal option operate correctly Ma Yes The problem is solved 193 No Contact customer support a Tray problems a Turn off the printer then wait about 10 seconds and then turn the printer back on b Resend the print job Is the tray working Step 3 Check if the tray is installed and recognized by the printer Print a menu settings page and then check if the tray is listed in the Installed Features list Is the tray listed in the menu settings page Go to step 4 Action Yes No Step 1 The problem is s
215. reparing to set up the printer on a wireless network Notes e Make sure your wireless network adapter is installed in your printer and working properly For more information see the instruction sheet that came with the wireless network adapter e Make sure your access point wireless router is turned on and is working properly Make sure you have the following information before setting up the printer on a wireless network e SSID The SSID is also referred to as the network name e Wireless Mode or Network Mode The mode is either infrastructure or ad hoc e Channel for ad hoc networks The channel defaults to automatic for infrastructure networks Some ad hoc networks will also require the automatic setting Check with your system support person if you are not sure which channel to select Security Method There are four basic options for Security Method WEP key If your network uses more than one WEP key then enter up to four in the provided spaces Select the key currently in use on the network by selecting the default WEP transmit key WPA or WPA2 preshared key or passphrase WPA includes encryption as an additional layer of security The choices are AES or TKIP Encryption must be set for the same type on the router and on the printer or the printer will not be able to communicate on the network Additional printer setup 29 802 1X RADIUS If you are installing the printer on an 802 1X network then you may
216. ress ox to confirm Notes The printer discards any data received through the USB port e Make sure the USB Buffer menu is not set to Disabled Supply needed to complete job Try one or more of the following From the printer control panel touch Prompt for supplies to view all error messages that indicate what supplies are needed to continue processing the current job For non touch screen printer models press Ea clear the message and continue printing 1 Order the missing supply immediately 2 Install the supply For more information see the instruction sheet that came with the supply e Cancel the print job then install the missing supply and then resend the print job Too many flash options installed 58 1 Turn off the printer 2 Unplug the power cord from the electrical outlet 3 Remove the extra flash memory Troubleshooting 189 4 Connect the power cord to a properly grounded electrical outlet 5 Turn the printer back on Too many trays attached 58 1 Turn off the printer 2 Unplug the power cord from the electrical outlet 3 Remove the extra trays 4 Connect the power cord to a properly grounded electrical outlet 5 Turn the printer back on Type imaging kit low 84 xy Note The type can be a black imaging kit or a black and color imaging kit You may need to order an imaging kit If necessary select Continue on the printer control panel to clear the message and continue printing For
217. rforation and creasing may significantly affect the print quality and cause jams or other paper feed problems Before loading the card stock on the tray flex and fan the card stock to loosen them Straighten the edges ona level surface Paper guidelines Select the correct paper or specialty media to reduce printing problems For the best print quality try a sample of the paper or specialty media before buying large quantities Paper characteristics The following paper characteristics affect print quality and reliability Consider these characteristics when evaluating new paper stock Weight The printer trays can automatically feed paper weights up to 176 g m 47 Ib bond grain long paper The multipurpose feeder can automatically feed paper weights up to 176 g m2 47 Ib bond grain long paper Paper lighter than 60 g m 16 Ib might not be stiff enough to feed properly causing jams For best performance use 75 g m 20 b bond grain long paper For paper smaller than 182 x 257 mm 7 2 x 10 1 inches we recommend 90 g m 24 Ib or heavier paper Note Duplex printing is supported from 60 105 g m 16 28 Ib bond grain long paper Curl Curl is the tendency for paper to curl at its edges Excessive curl can cause paper feeding problems Curl can occur after the paper passes through the printer where it is exposed to high temperatures Storing paper unwrapped in hot humid cold or dry conditions even in the trays can
218. ridge region x and y can have the following values Global United States Canada European Union EU European Economic Area EEA Switzerland Rest of the world Invalid Notes The x and y values represent xy in the error code that appears on the printer control panel The x and y values must match for printing to continue Replace type imaging kit 0 estimated pages remain 84 xy Note The type can be a black imaging kit or a black and color imaging kit Replace the indicated imaging kit to clear the message and continue printing For more information see the instruction sheet that came with the supply Note If you do not have a replacement imaging kit then see the Ordering supplies section of the User s Guide or visit www lexmark com Replace all originals if restarting job From the printer control panel try one or more of the following e Select Scan from automatic feeder and then press ox to continue scanning from the ADF immediately after the last successful scan job e Select Scan from flatbed and then press o to continue scanning from the scanner glass immediately after the last successful scan job Troubleshooting 186 e Select Finish job without further scanning and then press ox to end the last successful scan job Note This does not cancel the scan job All successfully scanned pages will be processed further for copying or e mailing e Select Re
219. riginal document was printed using a color laser printer e Inkjet The original document was printed using an inkjet printer e Magazine The original document is from a magazine e Press The original document is from an offset press Black White Laser The original document was printed using a mono laser printer e Photo Film The original document is a photo from a film Newspaper The original document is from a newspaper e Other The original document was printed using an alternate or unknown printer Copying 65 6 Select the number of copies or enter a number on the keypad and then press DI Note If you want to copy another document then place it on the scanner glass press the left or right arrow button to scrollto Scan the Next Page and then press ox 7 Press the left or right arrow button to scroll to Finish the Job and then press ox Collating copies If you print multiple copies of a document then you can choose to print each copy as a set collated or to print the copies as groups of pages not collated Collated Not collated To select a Collate setting 1 Load an original document faceup short edge first into the ADF tray or facedown on the scanner glass Notes e Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass e The ADF indicator light comes on when the paper is load
220. rint jobs 55 printing from a Macintosh computer 55 printing from Windows 55 Confidential Print menu 97 Configuration change some held jobs were not restored 57 179 configuration information wireless network 28 configurations printer 10 configuring multiple printers 161 supply notifications imaging kit 160 supply notifications maintenance kit 160 supply notifications toner cartridge 160 supply notifications waste toner bottle 160 configuring e mail settings 70 Index configuring supply notifications from the Embedded Web Server 160 configuring the Universal paper size settings 32 connecting to a wireless network using PBC Push Button Configuration method 30 using PIN Personal Identification Number method 30 using the Embedded Web Server 30 using wireless setup wizard 29 conservation settings Eco Mode 127 Hibernate mode 129 Hibernate Timeout 129 Quiet mode 127 Schedule Power Modes 130 Sleep mode 128 conserving supplies 126 contacting customer support 231 control panel printer indicator light 13 Sleep button light 13 controller board accessing 16 copies copy options 67 copy from copy options 67 copy job canceling 67 copy options collate 68 copies 67 copy from 67 copy to 68 darkness 68 overlay 69 paper saver 69 scale 68 separator sheets 69 copy quality adjusting 64 copy screen content source 68 content type 68 options 69 Copy Settings menu 103 copy to copy options 68 copy troubleshooting co
221. rinter are connected to the same network 1 Open a Web browser and then type the printer IP address in the address field Notes e View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Device Status gt More Details Estimated number of remaining pages The estimated number of remaining pages is based on the recent printing history of the printer Its accuracy may vary significantly and is dependent on many factors such as actual document content print quality settings and other printer settings The accuracy of the estimated number of remaining pages may decrease when the actual printing consumption is different from the historical printing consumption Consider the variable level of accuracy before purchasing or replacing supplies based on the estimate Until an adequate print history is obtained on the printer initial estimates assume future supplies consumption based on the International Organization for Standardization test methods and page content Average continuous black declared cartridge yield in accordance with ISO IEC 19752 Maintaining the printer 137 Ordering supplies To order supplies in the U S contact Lexmark at 1 800 539 6275 for information about Lexmark authorized supplies dealers in your ar
222. rn Program toner cartridges Black 801SK 802SK 808SK Cyan 801SC 802SC 808SC Magenta 801SM 802SM 808SM Yellow 801SY 802SY 808SY For more information on countries located in a region visit www lexmark com regions Maintaining the printer 138 Regular cartridges Item Worldwide Standard Yield regular toner cartridges Black 800S1 Cyan 800S2 Magenta 800S3 Yellow 800S4 For more information on countries located in a region visit www lexmark com regions Ordering imaging kits Item All countries and regions Black imaging kit 700Z1 Color imaging kit 700Z5 Ordering a maintenance kit Notes e Using certain types of paper may require more frequent replacement of the maintenance kit The separator pad fuser and transfer module are included in the maintenance kit and can also be individually ordered and replaced if necessary The separator pad is a customer replaceable part e To replace the maintenance kit contact customer support at http support lexmark com or your service representative Part name Supply number Maintenance kit Supply number Separator pad 40X6247 Ordering a waste toner bottle All countries and regions Waste toner bottle C540X75G Maintaining the printer 139 Replacing supplies Replacing the waste toner bottle Top door Waste toner bottle Right side cover Front door 1 Unpa
223. rrect Contact customer support Yes The problem is solved The problem is solved No Go to step 2 Step 2 From the printer control panel set the paper size in the Paper menu to match the paper loaded in the tray Does the paper size match the paper loaded in the tray Go to step 3 Do one or more of the following e Specify the paper size from the tray settings to match the paper loaded in the tray Change the paper loaded in the tray to match the paper size specified in the tray settings E O Troubleshooting Action Step 3 a Depending on your operating system specify the paper size from Printing Preferences or from the Print dialog b Resend the print job Are the margins correct Ni Yes The problem is solved 207 No Contact customer support X Paper curl Action Step 1 Move the width and length guides in the tray to the correct positions for the size of the paper loaded Are the width and length guides positioned correctly Yes Go to step 2 No Adjust the width and length guides Step 2 From the printer control panel set the paper type and weight in the Paper menu to match the paper loaded in the tray Do the paper type and weight match the type and weight of the paper in the tray Go to step 3 Specify the paper type and weight from the tray settings to match the paper loaded in the tray
224. rs as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Reports and then click the type of report you want to view Configuring supply notifications from the Embedded Web Server You can determine how you would like to be notified when supplies run nearly low low very low or reach their end of life by setting the selectable alerts Notes You can select alerts for toner cartridges imaging kit maintenance kit and waste toner bottle e All alerts can be set for nearly low low and very low supply conditions Not all alerts can be set for the end of life supply condition E mail alert is available for all supply conditions The percentage of estimated remaining supply that prompts the alert can be set on some supplies for some supply conditions 1 Open a Web browser and then type the printer IP address in the address field Notes e View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt Print Settings gt Supply Notifications 3 From the drop down menu for each supply select one of the following notification options Notification Description Off The normal printer beh
225. s already in use Is the file name already in use Step 3 Close the file you are Goto step 4 Step 4 Check if either the Append time stamp or the Overwrite existing file check box is selected in the destination configuration settings Is the Append time stamp or Overwrite existing file check box selected in the destination configuration settings Contact customer support Select the Append time stamp or Overwrite existing file check box in the destination configuration settings Scanner unit does not close Action Check if there are obstructions in the scanner unit a Liftthe scanner unit b Remove any obstruction keeping the scanner unit open c Lower the scanner unit Did the scanner unit close correctly La Yes The problem is solved No Contact customer support Troubleshooting Scanning takes too long or freezes the computer Action Step 1 Check if other applications are interfering with the scan Close all applications that are not being used Does scanning still take too long or freeze the computer Yes Go to step 2 228 The problem is solved Step 2 Select a lower scan resolution Does scanning still take too long or freeze the computer Poor scanned image quality Contact customer support The problem is solved Action Yes No Step 1 Clear the error Go to step 2 Check if an error message appears on th
226. s furniture and walls If any of these things happen a risk of fire or electrical shock results Inspect the power cord regularly for signs of such problems Remove the power cord from the electrical outlet before inspecting it Refer service or repairs other than those described in the user documentation to a service representative Safety information A CAUTION SHOCK HAZARD To avoid the risk of electrical shock when cleaning the exterior of the printer unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding CAUTION TIPPING HAZARD Floor mounted configurations require additional furniture for stability You must use either a printer stand or printer base if you are using multiple input options If you purchased a multifunction printer MFP that scans copies and faxes then you may need additional furniture For more information see www lexmark com multifunctionprinters CAUTION POTENTIAL INJURY To reduce the risk of equipment instability load each tray separately Keep all other trays closed until needed SAVE THESE INSTRUCTIONS Learning about the printer 8 Learning about the printer Finding information about the printer What are you looking for Find it here Initial setup instructions Setup documentation The setup documentation came with the printer and is also available at Connecting the printer http support lexmark com Installing t
227. s in a document Separator Source Tray x Manual Feeder Specify the paper source for separator sheets Note Tray 1 standard tray is the factory default setting Paper Saver Off 2 Up 3 Up 4 Up 6 Up 9 Up 12 Up 16 Up Paper Saver Ordering Horizontal Reverse Horizontal Reverse Vertical Vertical Paper Saver Orientation Auto Landscape Portrait Paper Saver Border None Solid Print multiple pages on a single sheet of paper Notes e Off is the factory default setting e When the number of pages per sheet is selected each page is scaled so that the number of pages you want can be displayed on the sheet Specify the order in which pages are printed ona single sheet when using Paper Saver Notes e Horizontal is the factory default setting e Positioning depends on the number of pages and whether they are in portrait or landscape orientation Specify the orientation in which pages are printed on a single sheet Note Auto is the factory default setting The printer chooses between portrait and landscape Print a border when using Paper Saver Note None is the factory default setting Understanding the printer menus Quality menu Use Print Mode Color Black Only 117 To Specify whether images are printed in black and white or in color Notes e Color is the factory default setting The printer driver is capable of overriding this setting Color Correctio
228. s in the address field Notes e View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt Paper Menu 3 Change the tray settings to specify the paper size and type for the tray To link trays make sure the paper size and type for the tray match with that of the other tray e To unlink trays make sure the paper size or type for the tray does not match with that of the other tray 4 Click Submit Warning Potential Damage Paper loaded in the tray should match the paper type name assigned in the printer The temperature of the fuser varies according to the specified paper type Printing issues may occur if settings are not properly configured Loading paper and specialty media 41 Creating a custom name for a paper type Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes e View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt Paper Menu gt Custom Names 3 Select a custom name and then type a new custom paper typ
229. s on the date of original purchase as shown on the purchase receipt and ends 12 months later provided that the warranty period for any supplies and for any maintenance items included with the printer shall end earlier if it or its original contents are substantially used up depleted or consumed Fuser Units Transfer Transport Units Paper Feed items if any and any other items for which a Maintenance Kit is available are substantially consumed when the printer displays a Life Warning or Scheduled Maintenance message for such item To obtain warranty service you may be required to present proof of original purchase You may be required to deliver your product to the Remarketer or Lexmark or ship it prepaid and suitably packaged to a Lexmark designated location You are responsible for loss of or damage to a product in transit to the Remarketer or the Lexmark designated location When warranty service involves the exchange of a product or part the item replaced becomes the property of the Remarketer or Lexmark The replacement may be a new or repaired item The replacement item assumes the remaining warranty period of the original product Notices 243 Replacement is not available to you if the product you present for exchange is defaced altered in need of a repair not included in warranty service damaged beyond repair or if the product is not free of all legal obligations restrictions liens and encumbrances As part of you
230. s the factory default setting Enable NTP Enable Network Time Protocol which synchronizes the clocks of devices on a On network Off Notes e Onis the factory default setting e This setting is turned off if you manually set the date and time Understanding the printer menus Settings menu General Settings menu Use Display Language English Francais Deutsch Italiano Espanol Dansk Norsk Nederlands Svenska Portuguese Suomi Russian Polski Greek Magyar Turkce Cesky Simplified Chinese Traditional Chinese Korean Japanese Show Supply Estimates Show estimates Do not show estimates Eco Mode Off Energy Energy Paper Paper 99 eEOOw Set the language of the text appearing on the printer display Note Not all languages are available for all printers and you may need to install special hardware for those languages to appear Display the estimates of the supplies on the printer control panel Embedded Web Server menu settings and device statistics reports Note Show estimates is the factory default setting Minimize the use of energy paper or specialty media Notes e Off is the factory default setting This resets the printer to its factory default settings Energy minimizes the power used by the printer Performance may be affected but print quality is not e Energy Paper minimizes the use of power and of paper and specialty media Paper minimizes the amount of pa
231. sage and continue printing For non touch screen printer models select Next gt Clear the jam press OK and then press RAM to confirm x page jam open front door 20y xx 1 Open the front door Ay CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching Clearing jams 171 2 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed 3 Close the front door 4 Fromthe printer control panel touch JS to clear the message and continue printing For non touch screen printer models select Next gt Clear the jam press OK and then press RAM to confirm x page jam open front door to clear duplex 23y xx 1 Open the front door CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching 2 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed Clearing jams 172 3 Close the front door 4 From the printer control panel touch JS to clear the message and continue printing For non touch screen printer models select Next gt Clear the jam press OK and then press ox to confirm x page jam open tray x 24y xx 1 Pull out the tray completely Note The message on the printer
232. sages 163 jams clearing in automatic document feeder top cover 175 in fuser area 167 in manual feeder 173 in multipurpose feeder 174 in standard bin 164 Tray 1 172 Tray 2 172 K keypad printer control panel 13 L labels paper tips 45 letterhead copying on 61 loading multipurpose feeder 43 loading trays 43 linking trays 40 assigning custom paper type names 41 Load paper source with custom string 181 Load paper source with custom type name 181 Load paper source with paper size 181 Load paper source with paper type paper size 181 Load Manual Feeder with custom string 182 Index Load Manual Feeder with custom type name 182 Load Manual Feeder with paper size 182 Load Manual Feeder with paper type paper size 182 loading 250 sheet tray 33 650 sheet duo tray 33 36 card stock 37 envelopes 35 37 manual feeder 35 multipurpose feeder 37 transparencies 37 loading letterhead paper orientation 43 lock security 132 M maintenance kit ordering 138 Maintenance kit low 80 xy 182 Maintenance kit nearly low 80 xy 182 Maintenance kit very low x estimated pages remain 80 xy 183 manual feeder loading 35 Max Speed and Max Yield using 54 memory types installed on printer 132 memory card 15 installing 18 Memory full 38 183 menu settings loading on multiple printers 161 menu settings page printing 31 menus Active NIC 89 AppleTalk 94 Confidential Print 97 Copy Settings 10
233. scanning English French German and Spanish translations are stored in the printer Other translations are available on the Lexmark Web site at www lexmark com Menu item Description Print All Guides Prints all the guides Copy Guide Provides information about making copies and changing settings E mail Guide Provides information about sending e mails using addresses or shortcut numbers and about changing settings FTP Guide Provides information about scanning documents directly to an FTP server using an FTP address or shortcut numbers and about changing settings Color Quality Provides information about solving color quality issues Print Defects Guide Provides help in resolving repeating defects in copies or prints Information Guide Provides help in locating additional information Supplies Guide Provides part numbers for ordering supplies Saving money and the environment 126 Saving money and the environment Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impact on the environment We design with the environment in mind engineer our packaging to reduce materials and provide collection and recycling programs For more information see e The Notices chapter e The Environmental Sustainability section of the Lexmark Web site at www lexmark com environment e The Lexmark recycling program at www lexmark com recycle By selecting cert
234. sheet tray Tray 1 with an integrated manual feeder The 250 sheet tray and the 650 sheet duo tray support the same paper sizes and types and are loaded in the same way CAUTION POTENTIAL INJURY To reduce the risk of equipment instability load each tray separately Keep all other trays closed until needed 1 Pull out the tray completely Note Do not remove trays while a job is printing or while Busy appears on the display Doing so may cause a jam aN 2 Ifthe paper is longer than letter size paper then squeeze and then slide the length guide at the back of the tray to extend it Loading paper and specialty media 34 3 Squeeze and then slide the length guide tab to the correct position for the size of the paper being loaded Note Use the paper size indicators on the bottom of the tray to help position the guide 4 Squeeze and then slide the width guide tab to the correct position for the size of the paper being loaded Note Use the paper size indicators on the bottom of the tray to help position the guides 5 Flex the sheets back and forth to loosen them and then fan them Do not fold or crease the paper Straighten the edges on a level surface Loading paper and specialty media 35 6 Load the paper stack with the recommended printable side faceup 7 Place the paper guides securely against the edges of the paper 8 Insert the tray 9 From the printer control panel set the paper size a
235. sion table for the affected object type Object type Color conversion tables RGB Image Vivid Produces brighter more saturated colors and may be applied RGB Text to all incoming color formats RGB Graphics sRGB Display Produces an output that approximates the colors displayed on a computer monitor Note Black toner usage is optimized for printing photographs Display True Black Produces an output that approximates the colors displayed on a computer monitor This uses only black toner to create all levels of neutral gray sRGB Vivid Provides an increased color saturation for the sRGB Display color correction Note Black toner usage is optimized for printing business graphics e Off No color correction is implemented Troubleshooting 221 Object type Color conversion tables CMYK Image US CMYK Applies color correction to approximate the SWOP CMYK Text Specifications for Web Offset Publishing color output CMYK Graphics Euro CMYK Applies color correction to approximate Euroscale color output e Vivid CMYK Increases the color saturation of the US CMYK color correction setting e Off No color correction is implemented How can I match a particular color such as a corporate logo Nine types of Color Samples sets are available from the Quality menu on the printer control panel These are also available from the Color Samples page of the Embedded Web Server Sele
236. solved support Is the print density uneven Vertical voids appear on prints Leading edge A Trailing edge Action Yes No Step 1 Go to step 2 The problem is solved a Check if your software program is using a correct fill pattern b Resend the print job Do vertical voids appear on prints Troubleshooting 219 Yes No Action Go to step 3 The problem is solved Step 2 a From the Paper Menu on the printer control panel check the paper type and paper weight b Resend the print job Do vertical voids appear on prints Step 3 Go to step 4 The problem is solved Check if you are using a recommended type of paper a Load paper source with a recommended type of paper b Resend the print job Do vertical voids appear on prints Step 4 Go to step 5 The problem is solved a Remove and then reinstall the imaging kit Warning Potential Damage Do not expose the imaging kit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems Warning Potential Damage Do not touch the underside of the imaging kit This could damage the imaging kit b Resend the print job Do vertical voids appear on prints Contact customer The problem is solved Step 5 support Replace the imaging kit and then resend the print job Do vertical voids appear on prints mi JS Color quality problems FAQ about
237. ss of the Sleep button Note Do Nothing is the factory default setting Factory Defaults Do Not Restore Restore Now Custom Home Message Off IP Address Hostname Contact Name Location Zero Configuration Name Custom Text x Restore printer settings to its factory defaults Notes e Do Not Restore is the factory default setting This keeps the user defined settings Restore Now returns all scanner settings to the factory default settings except Network Ports menu settings All downloads stored in the RAM are deleted Show information pertaining to the selected Custom Home Messages on the printer display Copy Settings menu Content Type Text Graphics Text Photo Photo Specify the content of the original document Note Text Photo is the factory default setting Understanding the printer menus 104 Content Source Black White Laser Color Laser Inkjet Photo Film Magazine Newspaper Press Other Specify how the original document is produced Note Color Laser is the factory default setting Color On Off Specify whether copies are printed in color Note On is the factory default setting Allow color copies On Enable color in copies Notes Off On is the factory default setting e Setting this to Off will hide all color specific menus e This setting overrides the Color setting Sides Duplex Specify whether an original document is two sided
238. standard or the CEN Technical Committee 156 standard Provide a flat sturdy and stable surface Keep the printer Clean dry and free of dust Away from stray staples and paper clips Away from the direct airflow of air conditioners heaters or ventilators Free from direct sunlight and humidity extremes Observe the recommended temperatures and avoid fluctuations 15 6 to 327 C 60 to 90 Storage temperature 40 to 43 C 40 to 110 F Allow the following recommended amount of space around the printer for proper ventilation Learning about the printer 10 ra gt 1 Right side 152 mm 6 in 2 Front 508 mm 20 in 3 Left side 76 mm 3 in 4 Rear 101 6 mm 4 in 5 Top 254 mm 10 in Printer configurations CAUTION TIPPING HAZARD Floor mounted configurations require additional furniture for stability You must use either a printer stand or printer base if you are using multiple input options If you purchased a multifunction printer MFP that scans copies and faxes then you may need additional furniture For more information see www lexmark com multifunctionprinters Learning about the printer 11 Basic models Printer control panel Automatic document feeder ADF Standard bin Top door latch Right side cover Standard 250 sheet tray Tray 1 Manual feeder oO nN ao wu Ba _ Wl n e Optional 650 sheet duo tray
239. start Job and then press B restart the scan job with the same settings from the previous scan job Select Cancel Job and then press B clear the message and cancel the scan job Replace defective type imaging kit 31 xy Note The type can be a black imaging kit or a black and color imaging kit Replace the defective imaging kit to clear the message and continue printing For more information see the instruction sheet that came with the supply Note If you do not have a replacement imaging kit then see the Ordering supplies section of the User s Guide or visit www lexmark com Replace jammed originals if restarting job From the printer control panel try one or more of the following Select Scan from automatic feeder and then press ox to continue scanning from the ADF immediately after the last successful scan job e Select Scan from flatbed and then press ox to continue scanning from the scanner glass immediately after the last successful scan job Select Finish job without further scanning and then press ox to end the last successful scan job Note This does not cancel the scan job All successfully scanned pages will be processed further for copying or e mailing Select Restart Job and then press B restart the scan job with the same settings from the previous scan job Select Cancel Job and then press B clear the message and cancel the scan job Replace maintenance kit 0 estimat
240. stomize the settings in the Print dialog 1 With a document open choose File gt Print If necessary click the disclosure triangle to see more options 2 From the Print dialog and pop up menus adjust the settings if necessary Note To print on a specific paper type adjust the paper type setting to match the paper loaded or select the appropriate tray or feeder 3 Click Print Printing in black and white From the printer control panel navigate to gt Settings gt ox gt Print Settings gt ox gt Quality Menu gt ox gt Print Mode gt ox gt Black Only gt ox Adjusting toner darkness Using the Embedded Web Server 1 Opena Web browser and then type the IP address of the printer in the address field Printing 54 Notes e View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt Print Settings gt Quality Menu gt Toner Darkness 3 Adjust the toner darkness and then click Submit Using the printer control panel 1 From the printer control panel navigate to gt Settings gt ox gt Print Settings gt ox gt Quality Menu gt ox gt Toner Darkness 2 Adjust the toner darkness and then press ox Using Max Speed and Max Yield Max Speed and Max Yield let
241. svaasaseewsineeeswetonesaneniee LIT Understanding the printer M SSAES ccccccccccceceeccsssssssssnsseeceeecessessssseaueseeceesesesesesessaeseeseeesesseseeerss 177 Solving printer Proble M Sinsin ena eae ai a a aia iiie 190 Solving print problems enne a a R a a a 196 Solving COPY PrODleMS c scesessssceccceceecesceseesessensnseseeceececescseeesesnsaeeseseeseeseseesseseeeeauaueaeeseaeasasausaaaeess 222 S lving scannerproble MS seansni a ana E 3ee Been Sa eh eee oad raa SELIG caked Oe 225 Embedded Web Server does not OPen ccccceecesssssessensnsananaeececceesceceesesesesnecsesausueeseeceeeeeeseeseseseseseness 230 Contacting customer SUPPOMT ccccccccceceeeeseceeecceenaeesseeeeeeceeeasassseeeeeeeessssesssseeeeceeeaaeaseseeeeeeeeeaeeeeeeauaaes 231 NGUICOS os isnt etre ore sta ca eee EEA E ee Sos cee ase E Se ee Bond eh ieee we PFOGUCT Mfo a ON cos bacelce ded heb ites oo hc caieade ion hee las ielae se hh idsivwctdas Ueeisloua cette ee 232 EGITION AM OLIGO mienen ste caeend ede te tec eat keene ton dea teens ce ten te NNE AA tan daub anes e EEEE atest a 232 Power consumpto eanas anara S tae va SASaac aes doe cal ocac baa Sega lc te asta Rega le taeda haces E EERENS 236 NVC OX cai E E E E EE E E E T E EE EEE EE enn eae Safety information 6 Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible Do not place or use this product near water o
242. t Zone Provide a list of AppleTalk zones available on the network list of zones available on the network Note The default zone for the network is the factory default setting Standard USB menu PCL SmartSwitch Set the printer to automatically switch to PCL emulation when a print job received through a USB port requires it regardless of the default printer language Notes e On is the factory default setting When set to Off the printer does not examine incoming data The printer uses PostScript emulation if the PS SmartSwitch is set to On It uses the default printer language specified in the Setup menu if the PS SmartSwitch is set to Off PS SmartSwitch Set the printer to automatically switch to PS emulation when a print job received through a USB port requires it regardless of the default printer language Notes e On is the factory default setting e When set to Off the printer does not examine incoming data The printer uses PCL emulation if the PCL SmartSwitch is set to On It uses the default printer language specified in the Setup menu if the PCL SmartSwitch is set to Off Understanding the printer menus On Off Auto USB Buffer Disabled Auto 3K to maximum size allowed 95 Set the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol Notes Auto is the factory default setting Auto sets the print
243. t for the printer to wait before it goes into a reduced power state 4 Click Submit Using the printer control panel 1 From the printer control panel navigate to gt Settings gt ox gt Settings gt Fox gt General Settings gt ox gt Timeouts gt o gt Hibernate Timeout gt ox 2 Select the amount of time the printer waits after a print job is processed before it enters Hibernate mode 3 Press ox Using Schedule Power Modes Schedule Power Modes lets you schedule when the printer goes into a reduced power state or into the Ready state Note This feature is available only in network printers or printers connected to print servers 1 Open a Web browser and then type the printer IP address in the address field Notes e View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e f you are using a proxy server then temporarily disable it to load the Web page correctly Click Settings gt General Settings gt Schedule Power Modes From the Action menu select the power mode From the Time menu select the time From the Day s menu select the day or days a uu A WwW N Click Add Recycling Lexmark provides collection programs and environmentally progressive approaches to recycling For more information see e The Notices chapter The Environmental Sustainability section of the Lexm
244. tached to the printer then turn them off as well and unplug any cables going into the printer 1 Access the controller board at the back of the printer Note This task requires a flat head screwdriver 2 Turn the screws counterclockwise to remove them 3 Slightly open the controller board access cover and then shift to the right to remove it 4 Locate the appropriate connector on the controller board Warning Potential Damage Controller board electronic components are easily damaged by static electricity Touch something metal on the printer before touching any controller board electronic components or connectors Additional printer setup 5 Reattach the cover 2 1 Memory card connector 2 Option card connector 17 Additional printer setup 18 6 Turn the screws clockwise to lock the cover Installing a memory card A CAUTION SHOCK HAZARD If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Access the controller board For more information see Accessing the controller board on page 16 2 Unpack the memory card Warning Potential Damage Do not touch the connection points alon
245. tatus of parts and SUPPIieS ccccsesssccceeceecessnsnsseeceeceesseesssnssseeeeeeeeessesesnsaseeeeeesssaness 136 Estimated number of remaining PAageS cscssssssssseccecceceeecesesessnensaeeceesceseseseseseseseeeseeeeeeeeesseseseneeess 136 Ordering eT o E Secavaonss obaauchivaoedasuavudsavatasatadetensasanadacdacustavsleitabuatucevsntia Wes 137 REPlACING s ppliESs irena enen a a a a a e a a a E 139 Moving the PRIN te ranir erea Ee TE E TE EE E AT melo ewes estes 157 Managing the printer sssesessecssosecsscssssecssosscsecsssseosesseesecssessesssseeseeses LOO Finding advanced networking and administrator information c ccccccccccccecessseeeeesesesesesnssauaueseeeeees 159 Checking the wirtuial display c ciaceriecsesgececsacbasss veddecnstedeessidecdde snecadbesvivdeudsadadsdetssadencteadesadatiacn a aaa aided 159 Setting Uprestmiail Alerts a a tues ckaiiea debts adelalsadaeeaddondsdceensugtencatededgeiinadaseedaees 159 MIEWING TEPOS iaaea E NVE O A A Desens vane eee adh ao ead E ae adie eee eddie hs 159 Configuring supply notifications from the Embedded Web Servel c ssssssssseceecesssessssnsnsaeeseeeeeess 160 Copying printer settings to Other Printers cccssssccccecessssssseceeceeeceesensnsseeeceeecsesnsaeeceeecesessnsaseeseasanes 161 Restoring factory default SCttingS cccscccccccccccssssesssnseeceseeececescesssnsaeeseesecesesseseseasansuseeeeeeeseseesesenss 161 Clearing ANS 5 t
246. the Press Sleep Button or Press and Hold Sleep Button drop down menu select Hibernate 4 Click Submit Using the printer control panel 1 From the printer control panel navigate to gt Settings gt ox gt Settings gt ox gt General Settings gt ox 2 Press the arrow buttons until Press Sleep Buttonor Press and Hold Sleep Button appears and then press ox 3 Press the arrow buttons until Hibernate appears and then press ol Notes When Press Sleep Button is set to Hibernate a short press of the Sleep button sets the printer to Hibernate mode e When Press and Hold Sleep Button is set to Hibernate a long press of the Sleep button sets the printer to Hibernate mode Setting Hibernate Timeout Hibernate Timeout lets you set the amount of time the printer waits after a print job is processed before it goes into a reduced power state Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Saving money and the environment 130 Notes e View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt General Settings gt Timeouts 3 From the Hibernate Timeout menu select the number of hours days weeks or months you wan
247. the printer control panel 57 canceling from computer 57 print quality cleaning the scanner glass 135 replacing a developer unit 151 replacing imaging kit 142 replacing the waste toner bottle 139 print quality troubleshooting blank pages 211 characters have jagged edges 203 clipped pages or images 203 gray background on prints 204 horizontal voids appear on prints 205 print irregularities 208 print is too dark 209 print is too light 210 printer is printing solid black pages 212 repeating print defects 201 shadow images appear on prints 213 skewed print 213 streaked horizontal lines appear on prints 214 streaked vertical lines appear on prints 215 toner fog or background shading appears on prints 216 toner rubs off 217 transparency print quality is poor 218 uneven print density 218 vertical voids appear on prints 218 print troubleshooting held jobs do not print 196 incorrect characters print 197 incorrect margins on prints 206 jammed pages are not reprinted 194 job prints from wrong tray 197 job prints on wrong paper 197 jobs do not print 199 Large jobs do not collate 198 multiple language PDF files do not print 198 paper curl 207 paper frequently jams 194 250 print job takes longer than expected 200 tray linking does not work 201 unexpected page breaks occur 202 printer configurations 10 minimum clearances 9 models 10 moving 9 157 158 selecting a location 9 shipping 158 printer control panel factory defaul
248. to lift the tray and printer at the same time Note Use the handholds located on both sides of the printer to lift it Warning Potential Damage Damage to the printer caused by improper moving is not covered by the printer warranty Moving the printer to another location The printer and its hardware options can be safely moved to another location by following these precautions e Any cart used to move the printer must have a surface able to support the full footprint of the printer e Any cart used to move the hardware options must have a surface able to support the dimensions of the hardware options Keep the printer in an upright position e Avoid severe jarring movements Shipping the printer When shipping the printer use the original packaging Managing the printer 159 Managing the printer Finding advanced networking and administrator information This chapter covers basic administrative support tasks using the Embedded Web Server For more advanced system support tasks see the Networking Guide on the Software and Documentation CD or the Embedded Web Server Administrator s Guide on the Lexmark Web site at http support lexmark com Checking the virtual display 1 Open a Web browser and then type the printer IP address in the address field Notes e View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123
249. toner used for graphics and images The amount of toner used On for text is not reduced Off Notes e Off is the factory default setting On overrides Toner Darkness settings Understanding the printer menus 118 Use aK RGB Brightness Adjust the printed output either by lightening or darkening it You can conserve toner 6to6 by lightening the output Note 0 is the factory default setting RGB Contrast Adjust the contrast of printed objects 0 5 Note 0 is the factory default setting RGB Saturation Adjust saturation in color outputs 0 5 Note 0 is the factory default setting Color Balance Adjust color in printed output by increasing or decreasing the amount of toner being Cyan used for each color 5to5 Note 0 is the factory default setting Magenta 5to5 Yellow 5to5 Black 5to5 Reset Defaults Color Samples Print sample pages for each of the RGB and CMYK color conversion tables used in the sRGB Display printer sRGB Vivid Notes Display True Black i Vivid e Selecting any setting prints the sample Off RGB Color samples consist of a series of colored boxes along with the RGB or CMYK combination that creates the color observed These pages can be used to help US CMYK ries i decide which combinations to use to get the printed output you want Euro CMYK vid e To access a complete list of color sample pages using the Embedded Web Server VIVIE EMYK type the network printer IP address in the W
250. top edge entering the printer first Trays Two sided Facedown Load the sheet with the bottom edge entering the printer first Manual feeder One sided Facedown Load the sheet with the top edge entering the printer first Note Check with the manufacturer or vendor to determine whether or not the preprinted letterhead is acceptable for laser printers Paper and specialty media guide 44 Source Printing Printable side Paper orientation Manual feeder Two sided Faceup Load the sheet with the bottom edge entering the printer first Multipurpose feeder One sided Facedown Load the sheet with the top edge entering the printer first Faceup Load the sheet with the bottom edge entering the printer first Multipurpose feeder Two sided Note Check with the manufacturer or vendor to determine whether or not the preprinted letterhead is acceptable for laser printers Tips on using transparencies Print a test page on the transparencies being considered for use before buying large quantities From the printer control panel set the paper size type texture and weight in the Paper menu to match the transparencies loaded in the tray Print a test page on the transparencies being considered for use before buying large quantities Feed transparencies from the 250 sheet tray manual feeder or multipurpose feeder Use transparencies designed specifically for laser pri
251. ts Note On is the factory default setting Adjust the amount of background visible on a copy Note 0 is the factory default setting Auto Center Off On Automatically center the content on the page Note Off is the factory default setting Color Dropout Color Dropout None Red Green Blue Default Red Threshold 0 255 Default Green Threshold 0 255 Default Blue Threshold 0 255 Contrast 0 5 Best for content Mirror Image Off On Negative Image Specify which color to drop during copies and how much the dropout is increased or decreased Notes None is the factory default setting for Color Dropout 128 is the factory default setting for each color threshold Specify the contrast used for the copy job Note Best for content is the factory default setting Create a mirror image of the original document Note Off is the factory default setting Create a negative image of the original document Off Note Off is the factory default setting On Shadow Detail Adjust the amount of shadow detail visible on a copy 4 to 4 Note 0 is the factory default setting Understanding the printer menus 107 Scan edge to edge Off On Allow edge to edge scanning of the original document Note Off is the factory default setting Sharpness Adjust the amount of sharpness of a copy 1 5 Note 3 is the factory default setting Temperature Enable the user
252. ts restoring 161 indicator light 13 parts 13 Sleep button light 13 using 13 printer control panel virtual display using the Embedded Web Server 159 printer information where to find 8 printer is printing blank pages 211 printer messages Color cartridge low 88 xy 178 Color cartridge nearly low 88 xy 178 Color cartridge very low x estimated pages remain 88 xy 178 Type imaging kit low 84 xy 189 Type imaging kit nearly low 84 xy 189 Type imaging kit very low x estimated pages remain 84 xy 189 x page jam clear manual feeder 251 xx 173 x page jam clear multipurpose feeder 250 xx 174 x page jam clear standard bin 203 xx 164 x page jam open automatic feeder top cover 28y xx 175 x page jam open tray x 24y xx 172 Adjusting color 177 Change paper source to custom string 177 Index Change paper source to custom type name 177 Change paper source to paper type paper size 177 Close door 177 Close flatbed cover and load originals if restarting job 2yy xx 178 Complex page some data may not have printed 39 178 Configuration change some held jobs were not restored 57 179 Defective flash detected 51 179 Error reading USB drive Remove USB 179 Error reading USB hub Remove hub 179 Incompatible tray x 59 179 Incorrect paper size open paper source 34 179 Insert Tray x 180 Insufficient memory for Flash Memory Defragment operation
253. u want to send a document to an FTP server you can create a permanent FTP destination and assign a shortcut number There are two methods for creating shortcut numbers using the Embedded Web Server and using the printer control panel Creating an FTP shortcut using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes e View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 e If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Navigate to Settings gt Other Settings area gt Manage Shortcuts gt FTP Shortcut Setup Scanning 74 3 Enter the appropriate information Note A password may be required If you do not have an ID and password then contact your system support person 4 Enter a shortcut number If you enter a number that is already in use then you are prompted to select another number 5 Click Add Scanning to an FTP address Scanning to an FTP address using a shortcut number 1 Load an original document faceup short edge first into the ADF tray or facedown on the scanner glass Notes e Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass e The ADF indicator light comes on when
254. ult setting 5 reduces the image quality and the file size e 90 produces the best image quality at an increased file size e This menu item applies to all scan functions Text Default Set the quality of the text in relation to the size and quality of the image 5 90 Note 75 is the factory default setting Text Photo Default Set the quality of a text or photo image in relation to the size and quality of the image 5 90 Note 75 is the factory default setting Photo Default Set the quality of a photo image in relation to the size and quality of the image 5 90 Note 50 is the factory default setting ee eee eee ea Understanding the printer menus Use Use Multi Page TIFF On Off 113 To Choose between single page TIFF files and multiple page TIFF files For a multiple page scan to FTP job either one TIFF file is created containing all the pages or multiple TIFF files are created with one file for each page of the job Notes e Onis the factory default setting e This menu item applies to all scan functions Transmission Log Print log Do not print log Print only for error Log Paper Source Tray x Manual Feeder FTP bit Depth 8 bit 1 bit Specify whether or not the transmission log prints Note Print log is the factory default setting Specify a paper source when printing FTP logs Note Tray 1 is the factory default setting Enable the Text Photo mode to have small
255. ur printer gt Options amp Supplies gt Driver System Preferences gt Print amp Fax gt select your printer gt Options amp Supplies gt Driver 2 Add any installed hardware options and then click OK Networking Notes e Purchase a MarkNet N8352 wireless network adapter first before setting up the printer on a wireless network For information on installing the wireless network adapter see the instruction sheet that came with the adapter e A Service Set Identifier SSID is a name assigned to a wireless network Wired Equivalent Privacy WEP Wi Fi Protected Access WPA WPA2 and 802 1X RADIUS are types of security used on a network Preparing to set up the printer on an Ethernet network To configure your printer to connect to an Ethernet network organize the following information before you begin Note If your network automatically assigns IP addresses to computers and printers continue on to installing the printer e Avalid unique IP address for the printer to use on the network The network gateway e The network mask e Anickname for the printer optional Note A printer nickname can make it easier for you to identify your printer on the network You can choose to use the default printer nickname or assign a name that is easier for you to remember You will need an Ethernet cable to connect the printer to the network and an available port where the printer can physically connect to the network Use
256. urage the use of today s recycled office papers but generally the following property guidelines apply to recycled paper e Low moisture content 4 5 e Suitable smoothness 100 200 Sheffield units or 140 350 Bendtsen units European Note Some much smoother papers such as premium 24 Ib laser papers 50 90 Sheffield units and much rougher papers such as premium cotton papers 200 300 Sheffield units have been engineered to work very well in laser printers despite surface texture Before using these types of paper consult your paper supplier e Suitable sheet to sheet coefficient of friction 0 4 0 6 e Sufficient bending resistance in the direction of feed Recycled paper paper of lower weight lt 60 g m 16 Ib bond and or lower caliper lt 3 8 mils 0 1 mm and paper that is cut grain short for portrait or short edge fed printers may have lower bending resistance than is required for reliable paper feeding Before using these types of paper for laser electrophotographic printing consult your paper supplier Remember that these are general guidelines only and that paper meeting these guidelines may still cause paper feeding problems in any laser printer for example if the paper curls excessively under normal printing conditions Storing paper Use these paper storage guidelines to help avoid jams and uneven print quality e For best results store paper where the temperature is 21 C 70 F and the relative humidit
257. urity environments it may be necessary to take additional steps to make sure that confidential data stored in the printer cannot be accessed by unauthorized persons For more information visit the Lexmark security Web page You can also see the Embedded Web Server Administrator s Guide for additional information 1 Go to http support lexmark com and then navigate to Software and Solutions gt Other Applications 2 Click the Manuals tab and then select the Embedded Web Server Administrator s Guide Maintaining the printer 134 Maintaining the printer Periodically certain tasks are required to maintain optimum print quality Storing supplies Choose a cool clean storage area for the printer supplies Store supplies right side up in their original packing until you are ready to use them Do not expose supplies to e Direct sunlight e Temperatures above 35 C 95 F e High humidity above 80 e Salty air e Corrosive gases e Heavy dust Cleaning the printer parts Cleaning the printer Note You may need to perform this task after every few months Warning Potential Damage Damage to the printer caused by improper handling is not covered by the printer warranty 1 Make sure that the printer is turned off and unplugged from the electrical outlet A CAUTION SHOCK HAZARD To avoid the risk of electrical shock when cleaning the exterior of the printer unplug the power cord from the electrical outlet and disconne
258. utomatically continue printing from certain offline situations when these are not resolved within the specified time period Note Disabled is the factory default setting Print Recovery Jam Recovery On Off Auto Specify whether the printer reprints jammed pages Notes e Auto is the factory default setting The printer reprints jammed pages unless the memory required to hold the pages is needed for other printer tasks On sets the printer to always reprint jammed pages e Off sets the printer to never reprint jammed pages Understanding the printer menus Use Print Recovery Page Protect Off On Hibernate Timeout on Connection Hibernate Do Not Hibernate Press Sleep Button Do Nothing Sleep Hibernate 103 To Let the printer successfully print a page that may not have printed otherwise Notes e Off is the factory default setting This prints a partial page when there is not enough memory to print the whole page On sets the printer to process the whole page so that the entire page prints Set the printer to hibernate mode even when there is an active Ethernet connection Note Do Not Hibernate is the factory default setting Determine how the printer while in idle state reacts to a short press of the Sleep button Note Sleep is the factory default setting Press and Hold Sleep Button Do Nothing Sleep Hibernate Determine how the printer while in idle state reacts to a long pre
259. utomatically deleted from memory after printing Repeat and Reserve jobs are held in the printer until you delete them For Windows users 1 With a document open click File gt Print 2 Click Properties Preferences Options or Setup 3 Click Print and Hold 4 Select the print job type Confidential Repeat Reserve or Verify and then assign a user name For a confidential print job also enter a four digit PIN 5 Click OK or Print Printing 56 6 From the printer home screen release the print job For confidential print jobs navigate to Held jobs gt select your user name gt Confidential Jobs gt enter the PIN gt Print For other print jobs navigate to Held jobs gt select your user name gt select the print job gt specify the number of copies gt Print For Macintosh users 1 With a document open choose File gt Print If necessary click the disclosure triangle to see more options 2 From the print options or Copies amp Pages pop up menu choose Job Routing 3 Select the print job type Confidential Repeat Reserve or Verify and then assign a user name For a confidential print job also enter a four digit PIN 4 Click OK or Print 5 From the printer home screen release the print job e For confidential print jobs navigate to Held jobs gt select your user name gt Confidential Jobs gt enter the PIN gt Print For other print jobs navigate to Held jobs gt select your user nam
260. ve is Lexmark International Technology Hungaria Kft 8 Lechner d n fasor Millennium Tower Ill 1095 Budapest HUNGARY A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative This product may be used in the countries indicated in the table below Notices 241 Cesky Spole nost Lexmark International Inc t mto prohla uje Ze v robek tento v robek je ve shod se z kladn mi po adavky a dal mi p slu n mi ustanoven mi sm rnice 1999 5 ES Dansk Lexmark International Inc erkl rer herved at dette produkt overholder de v sentlige krav og vrige relevante krav i direktiv 1999 5 EF Deutsch Hiermit erkl rt Lexmark International Inc dass sich das Ger t dieses Ger t in bereinstimmung mit den grundlegenden Anforderungen und den brigen einschl gigen Bestimmungen der Richtlinie 1999 5 EG befindet EMnvik ME THN MAPOYZA H LEXMARK INTERNATIONAL INC AHAQNEI OTI AYTO TO MPO ON ZYMMOPOONETAI MPO TIX OYZIOAEIZ ANAITHZEIZ KAI TI AOINE ZXETIKE2 AIATAZEI TH OAHMIAZ 1999 5 EK English Hereby Lexmark International Inc declares that this type of equipment is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC Espa ol Por medio de la presente Lexmark International Inc declara que este producto cumple con los requisitos esenciales y cualesquiera otras d
261. ve weight of the bond paper loaded Light Note Normal is the factory default setting Normal Heavy Envelope Weight Specify the relative weight of the envelope loaded Light Note Normal is the factory default setting Normal Heavy Rough Envelope Weight Light Normal Heavy Specify the relative weight of the rough envelope loaded Note Heavy is the factory default setting Understanding the printer menus 85 Use To Letterhead Weight Specify the relative weight of the letterhead loaded Light Note Normal is the factory default setting Normal Heavy Preprinted Weight Specify the relative weight of the preprinted paper loaded Light Note Normal is the factory default setting Normal Heavy Colored Weight Specify the relative weight of the colored paper loaded Light Note Normal is the factory default setting Normal Heavy Light Weight Specify that the relative weight of the paper loaded is light Light Heavy Weight Specify that the relative weight of the paper loaded is heavy Heavy Rough Cotton Weight Specify the relative weight of the rough or cotton paper loaded Light Note Normal is the factory default setting Normal Heavy Custom x Weight Specify the relative weight of the custom paper loaded Light Notes Normal Heavy e Normal is the factory default setting The options appear only when the custom type is supported Paper Loading menu Use To Cardstock Loading D
262. ved ona computer Specify whether audit logs are deleted Note Yes is the factory default setting ee Understanding the printer menus 98 Use To Configure Log Specify how audit logs are configured Enable Audit Notes Yes No e Enable Audit determines if events are recorded in the secure audit log and remote syslog No is the factory default setting Enable Remote Syslog Y gt OB y g No e Enable Remote Syslog determines if logs are sent to a remote server No is the y factory default setting es Remote Syslog Facility determines the value used to send logs to the remote R te Syslog Facilit se ae syslog server 4 is the factory default setting 0 23 e If the security audit log is activated then the severity value of each event is Severity of events to log s ney recorded 4 is the factory default setting Set Date and Time menu Use To Current Date and Time View the current date and time settings for the printer Manually Set Date and Time Enter the date and time input date time Notes e Manually setting the date and time sets Enable NTP to No e The wizard lets you set the date and time in YYYY MM DD HH MM format Time Zone Select the time zone list of time zones Note GMT is the factory default settings Automatically observe DST Set the printer to use the applicable daylight saving time DST start and end times On associated with the printer Time Zone setting Off Note On i
263. ver to assign an IP address to the printer 2 Obtain the printer IP address either From the printer control panel From the TCP IP section in the Network Ports menu e By printing a network setup page or menu settings page and then finding the TCP IP section Note You will need the IP address if you are configuring access for computers on a different subnet than the printer 3 Install the printer driver on the computer a Insert the Software and Documentation CD and then double click the installer package for the printer b Follow the instructions on the computer screen Additional printer setup 28 c Select a destination and then click Continue From the Easy Install screen click Install e Type the user password and then click OK All the necessary applications are installed on the computer f Click Close when installation is complete 4 Add the printer For IP printing a From the Apple menu navigate to either of the following System Preferences gt Print amp Scan System Preferences gt Print amp Fax b Click c Click the IP tab d Type the printer IP address in the address field and then click Add For AppleTalk printing Notes Make sure AppleTalk is activated on your printer This feature is supported only in Mac OS X version 10 5 a From the Apple menu navigate to System Preferences gt Print amp Fax b Click and then navigate to AppleTalk gt select your printer gt Add P
264. with integrated multipurpose feeder Tray 2 Understanding the basic functions of the scanner e Make quick copies or set the printer to perform specific copy jobs e Scan documents and send them to your computer an e mail address or an FTP destination e Scan documents and send them to another printer PDF through an FTP Learning about the printer 12 Using the ADF and scanner glass Automatic document feeder ADF Scanner glass Use the scanner glass for single page documents book pages small items Use the ADF for multiple page documents such as postcards or photos transparencies photo paper or thin media Note The ADF scans only one side of the page such as magazine clippings Using the ADF e Load the document into the ADF tray faceup short edge first e Load up to 50 sheets of plain paper into the ADF tray e Scan sizes from 105 x 148 mm 4 1 x 5 8 inches wide to 216 x 368 mm 8 5 x 14 5 inches long e Scan media weights from 52 to 120 g m 14 32 Ib e Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass Using the scanner glass When using the scanner glass e Place the document facedown on the scanner glass in the corner with the green arrow e Scan or copy documents up to 216 x 296 9 mm 8 5 x 11 69 inches e Copy books up to 12 7 mm 0 5 inch thick
265. y and then feeder ADF top cover 28y xx remove the jammed paper 2 Standard bin x page jam clear standard Remove the jammed paper bin 203 xx Clearing jams Jam location 3 Fuser Message on the display x page jam open front door to clear fuser 202 xx 164 What to do Open the front door then pull the tab and hold the fuser cover down and then remove the jammed paper 4 Front door 5 Duplex area 6 Tray x x page jam open front door 20y xx x page jam open front door to clear duplex 23y xx x page jam open tray x 24y xx Open the front door and then remove the jammed paper Open the front door and then remove the jammed paper Pull out the indicated tray and then remove the jammed paper 7 Multipurpose feeder x page jam clear multipurpose feeder 250 xx Push the paper release lever to lift the paper rollers and then remove the jammed paper 8 Manual feeder x page jam clear manual feeder 251 xx Remove the jammed paper x page jam clear standard bin 203 xx 1 Open the top door 2 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed Clearing jams 165 3 Open the front door CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before tou
266. y and then set it aside instead of trying to lift the tray and printer at the same time Note Use the handholds located on both sides of the printer to lift it Use only the power cord provided with this product or the manufacturer s authorized replacement Use only the telecommunications RJ 11 cord provided with this product or a 26 AWG or larger replacement when connecting this product to the public switched telephone network CAUTION SHOCK HAZARD If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer A CAUTION SHOCK HAZARD Make sure that all external connections such as Ethernet and telephone system connections are properly installed in their marked plug in ports This product is designed tested and approved to meet strict global safety standards with the use of specific manufacturer s components The safety features of some parts may not always be obvious The manufacturer is not responsible for the use of other replacement parts CAUTION POTENTIAL INJURY Do not cut twist bind crush or place heavy objects on the power cord Do not subject the power cord to abrasion or stress Do not pinch the power cord between objects such a
267. y is 40 percent Most label manufacturers recommend printing in a temperature range of 18 24 C 65 75 F with relative humidity between 40 and 60 percent Store paper in cartons on a pallet or shelf rather than on the floor Paper and specialty media guide 49 Store individual packages on a flat surface e Do not store anything on top of individual paper packages e Take paper out of the carton or wrapper only when you are ready to load it in the printer The carton and wrapper help keep the paper clean dry and flat Supported paper sizes types and weights This chapter provides information on standard and optional paper sources and the types of paper they support Note For an unlisted paper size select the closest larger listed size Supported paper sizes Note Your printer model may have a 650 sheet duo tray which consists of a 550 sheet tray and an integrated 100 sheet multipurpose feeder The integrated multipurpose feeder supports different paper sizes types and weights Paper size and Standard Manual 650 sheet duo tray ADF Scanner Duplex i i 250 sh f I dimension 50 sheet tray eeder S50 sheet tray Multipurpose glass mode feeder A4 210 x 297 mm 8 3 x 11 7 in A5 v V 148 x 210 mm 5 83 x 8 3 in A6 X V 105 x 148 mm 4 1 x 5 8 in JIS B5 182 x 257 mm 7 2 x 10 1 in Letter 216 x 279 mm 8 5 x 11 in Legal V V 216 x 356 mm
268. ycled paper type must be supported in the selected tray or Rough Cotton feeder in order to print from that source Labels Envelope Custom Scan Sizes menu Use Custom Scan Size x Scan Size Name Width 1 8 5 inches 25 215 9 mm Height 1 14 inches 25 355 6 mm Orientation Portrait Landscape 2 scans per side Off On AK Specify a custom scan size name scan sizes and options Notes e The custom scan size name replaces Custom Scan Size x in the printer menus e 8 5 inches is the U S factory default setting for Width 210 millimeters is the international factory default setting 14 inches is the U S factory default setting for Height 297 millimeters is the international factory default setting e Portrait is the factory default setting for Orientation e Off is the factory default setting for 2 scans per side Universal Setup menu Units of Measure Inches Millimeters Specify the unit of measure Note Inches is the U S factory default setting Millimeters is the international factory default setting Understanding the printer menus 88 Use To Portrait Width Set the width for portrait orientation 3 8 5 inches Notes 76 215 9 mm e If the width exceeds the maximum then the printer uses the maximum width allowed 8 5 inches is the U S factory default setting You can increase the width in 0 01 inch increments e 215 9 mm is the international fact

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