select_USA_manual
Contents
1. ser Guide elect Administrator Revisions Revision Number 1 2004 06 20 Initial Release 2 2006 01 1 2 5 Release Part number Disclaimer and Limitation of Liability Range Servant assumes no responsibility for any damage or loss resulting from the use of this manual Range Servant assumes no responsibility for any damages loss or claims by a third parties which may arise through the use of this system Range Servant assumes no responsibility for any damages or loss caused by deletion of data as a result of malfunction Be sure to make backup copies of all data on other media to protect against data loss Range Servant reserve the right to change or update any information contained in this manual to change without notice the design construction materials processing or specification of any product and to discontinue or limit production or distribution of any product No part of this publication may be reproduced without the written authorization from Range Servant Using this manual Text Styles Some text in this manual is styled typographically to help you interpret the information it contains For example keyboard keys are styled like this shift key Buttons that display on the screen are styled like this Next Button The following table identifies and explains the text styles used in this manual Keys Identifies a key such as enter on the keyboard A plus sign between 2 or more keys indicates they are a key2. Expiration Days 2 Generate Small Medium Large King Size fi fi 1 fi Default Ticket Header Pin Digits Range Servant Range 4 Max Portion Size 125 V Print Large Code on Top of Ticket WV Use PrePaid Balls Without Accountability Query Figure 1 Pin Ticket Pin Code Types There are five types of pin code that can be generated Small Medium Large King Size Pin Ticket Category P in Ticket Category is described in section PIN CODE CATEGORY Time Limitation The four types of Pin Codes can be time limited in up to 999 whole days The ticket is valid x days from the time of printing Pin Digits The printed pin code can be set between 4 and 8 digits Increase the number of digits to increase the security level Maximum Portion Size With the Parameter Max Portion Size a pin ticket with large amount of balls can be divided in to smaller portions The Maximum portion size applies to all portion sizes Example Pin Code Ticket with a 100 balls and Max portion size 25 will initiate 4 dispenses of 25 balls Default Ticket Header A free text can also be printed together with the pin code for advertising purposes This text is set in the Default Ticket Header Print Large Code on top of ticket Check the checkbox to print the pin code in a large font at the top of the ticket Generate Pin Codes to file The Feature Generate Pim Code to file enables for generating pin codes in advance for advertising The Pin code
3. Key Configuration ioj x Hot Kep Ce F Category Price P amp R zo Kep Type Key Caption Range Card PAR To Account Don t change category eT If Active Close Save Bice Figure 9 Detail of Individual Hotkey Key Number References the sequential hot key number There is no limit to the number of hotkeys that can be programmed Category The category field allows us to reference the category for the hotkey being created In this example we reference the PAR category created in Step 5 Key Type This field designates the type of Hot Key we are creating In this example it s a Range Card Hot Key This field designated the keyboard shortcut You can use any of the function keys or alt and ctrl combinations Price This denotes the amount charged to the customer To Account This denotes the amount put on a card Active The active check box is used to turn a hotkey on and off Don t Change Category Used to prevent a customer from recharging the card to a higher category Selling a New Range Card In this example we learn how to sell a new range card Step 1 Open Up the cashier Program E Select Control System C Range Servant 2004 m Informatio Cashier Select Cashier en Select Cashier is the program used by Administrator the cashiers to make card and pin ticket sales registering user accounts registering cards and adding value to Communicator cards C
4. data about the who and how customer are using your range Top Customer by balance Cash Account Generates a graph displaying the amount of customers entered in the edit box Number of hits who have the most credit stored on their account Top Customer by Ball Balance Ball Account Same as above but regarding ball accounts Top Customer by Account Usage Time Period Generates a graph displaying which customer s have received balls most times from the dispensers Note No concern to bucket sizes is not taken Top Customer by Dispensed Balls Time Period Displays the customer s who have received the most balls from the dispenser Top Operator by Sales Time Period Generates a graph displaying which operator have highest accumulated value of sales from Pin code and card system Top Bucket Sizes Dispensed Time Period Diplays a graph on the most used dispensed ball sizes Top Category by Members Displays which customer category Range plan has the most members Number Of Hits Enter the number of range that you want to receive Top 5 Top 10 and so on Cash Flow Sales Dispensed Balls Machine Revenue Time Period Dispensed Balls Time Period Top Lists Top List Type Top Customers by Balance Top Customers by Ball Balance Top Customers by Dispensed Balls Time Period Top Customers by Account Usage Time Period Top Operator by Sales Time Period Top Bucket Sizes Dispensed Time period Top Categories by Mem
5. new account and automatically add the amount into the account If the card already belongs to someone else the screen will identify the card and ask if you want to recharge it Swipe The Customers Card Information This card is not registered to any customer Do you want to register a new customer and add a PAR to the account Figure 6 Screen after the card has been read Step 6 Adding Customer Information The cashier should input in all relevant information Its up to the Range management to decide which fields are important but at the very minimum the First Name Last Name and Email should be recorded E New Customer 7280 l Si ol xi M Customer Information General Information Details M Personal Information Accoun t ID Cards Customer Number Cash 25 00 Block ID Cards 7280 Discount 0 Last Name f Customers Last Name First Name Balls 0 Bonus Balls 0 Add Balls Account Log Remove es a aa System Settings Category Accoun t Type Dispense Type PAR 7 Cash Interactive Remove All E Close m Apply H Save amp Close Figure 7 Customer Information screen Register Register multiple cards to the same account Remove Used to Remove a single card from an account Requires you to have the card ready to swipe Remove All Used to remove ALL cards associated with the account Does NOT require the cards to
6. the hardware in the dispenser Select Dispenser Kit and the software Select License Server Select Communicator Select Administrator Select Cashier Dispenser Hardware Select Utilities Figure 1 Select Control System Select Administrator The Select Administrator is used for viewing statistics reports managing user rights setting up prices and happy hours etc Select Communicator The Select Communicator handles the interface between the ball dispenser Select Dispenser Kit and the computer For more information see the Select Communicator User Guide Select License Server The Select License Server handles the storage of the data and the Select Licensing system It also prevents your data from being used by unauthorized sources For the more information see the Select License Server User Guide Select Dispenser Kit Select Dispenser Kit is the hardware package mounted in the ball dispenser and is interfaced with the Select Communicator For more information see the Select Dispenser Kit manual Select Backup and Restore There are various Select utilities supplied in addition to the backup and restore functions Backup amp Restore Utility Database conversion Update to Select version 2 to databases Select License Server IP Configuration Utility Installing the Software Select Web Site The entire installation can be found on line at http select rangeservant se Standalone Installation A stand alone installatio
7. 1800 878 8050 Before you contact for technical support make sure you have the following Hardware lock number and product version which you will find on the tag of the hardware lock and by selecting About from the Help Menu Operating system version and service pack if applicable A description of what you do before the problem occurs Your name Club name and how to contact you Contract number or payment information if applicable Contact Range Servant Sales Contact Range Servant Sales department to purchase additional products upgrades support services or consulting U S Toll Free 800 878 8050 Web Site htto rangeservant com Getting updates over the web The check for updates command on the help menu provides an easy way to get the latest version of the Range Servant Select products using your active internet connection Minor point releases x 01 x 02 and so on are generally free while major number releases generally incur an upgrade fee Point releases generally contain maintenance updates such bug fixes and minor feature additions To check for updates Connect to the Internet In the Select Client Communicator select Check For Updates from the Help menu The select product will automatically download if an update is available Follow the instructions which will be displayed Select Control System The Select Client software is a part of the Select Control System The Select Control System consists of
8. E LOCK sent with your ball machine The hardware lock manages the licensing of the software and protects your database from unwarranted use Once this is done you need to load the license file which matches your hardware lock To do this double click the license server icon found in the task manager as shown below F igue s Tesk Merecer License Server Process Icon This will open up the license server window shown below The next step is to click on the Load License File E Select License Server Ioj x Help Events Server starting TCP Server started OK ee Server started OK Load License File Show Licenses No licenses are curently used Figure 4 License Server Screen Once you have loaded the license file the License server may have to be restarted Setting Up Range Card Plans The following example will take you through the process of setting up a Range card category called a PAR Additionally the example deals with Happy Hour discounting shown in step 6 Step 1 Opening the Program From the select control screen as shown below choose the Administrator option E Select Control System C Range Servant 2004 3 iaj x Information Cashier Select Cashier oe Select Cashier is the program used by Administrator the cashiers to make card and pin ticket sales registering user accounts Commascator registering cards and adding value to cards The options avai
9. Prompt Step 5 Identification of the Customer Once the card is swiped the program will automatically identify who the card belongs to and ask you if you want to add an Eagle to the account xl Swipe The Customers Card Information Last Name Customers Last Name First Name Customers First Name Balance 25 Do you want to add a EAGLE to the account Figure 5 Prompt identifying the account Step 6 Confirmation of Balance In this example we do not see the customer information screen as the Select Control software has already identified who the card belongs to We do however get a confirmation with the new balance Select Cashier X Added 120 00 to the account Total balance now 145 00 Figure 6 Confirmation that money was added to the account Processing Common Transactions The customer has lost their card There are two ways to handle this type of situation The first is to block the card the other is to erase it from the system Block ID Cards If the customer has misplaced his card his card but haven t lost it you can use the Block ID option The Block ID card option blocks all card cards but the card is not deleted from the system From the Cashier Screen Press the Find Customer Button And locate the customer using the First Name Last Name or Customer Number fields In the customer account screen Select the Check Box Block ID Card Press the Save button If the customer has lost his card then you can
10. a data and time interval Generate Statiches Hun Last Run 2004 06 11 14 4452 Date and Time Interval Last Yes x Figure 5 Seta time limitation Use the preset Time Intervals or select Manual in the Date and Time Interval Select the date and time From and TO Press the Button Run to view the statistics Zoom There are two zoom the presented graphs Press the button to expand the graph to full screen Place the mouse on the graph hold down the left button on the mouse and move the cursor in a motion from top left to buttom right To restore the graph hold down the and move the cursor in a the opposite direction CashFlow This graph displays the total real cash that have been received in by adding credits to customer accounts cash from the dispenser tokens and the amount received by customers from pin code tickets Cash Flow Sales Dispensed Balls Machine Revenue Time Period Dispensed Balls Time Period Top Lists CASHFLOVY 2004 06 12 to 2004 06 12 Total 30 00 E 30 2004 06 12 2004 06 12 Figure 6 Cash Flow Press the button to expand the graph to full screen Press the button to print the graph to the default printer Dispensed Balls Machine This graph displays the amount of balls that have been dispensed from the ball dispenser s The graph can be set for a specific dispenser or for all dispensers Cash Flow Sales Dispensed Balls Machine Revenue Time Period Dis
11. be swiped Category Shows that this account belongs to the PAR category Account Type References whether an account uses Cash or Quantity of Balls Add Cash Allows you to manually add or subtract cash Account Log Allows you to see a historical log of every transaction on the account Dispense Type The dispense determines how the customer receives the range balls from the ball machine The Interactive parameter allows the customer a choice between small medium and large buckets Immediatel does not allow the customer to get a choice and dispenses a small bucket as soon as the card Is inserted immediate does not allow the customer to get a choice and dispenses a medium bucket as soon as the card is inserted Immediate does not allow the customer to get a choice and dispenses a large bucket as soon as the card is inserted Recharging a Range Card Once a Range Card has been sold its likely that the customer will come back and want to purchase either the same level or better still a higher priced option In this example we will cover a customer who has a PAR range card but wants to purchase a higher priced Eagle range card Step 1 Open the Cashier Program If the cashier program isn t running you would need to open it by clicking on Cashier from the Select Control System home screen E Select Control System C Range Servant 2004 F ms S x Information Cashier Select Cashier Ag Select Cashier is the program used b
12. bers Settings Number of Hits E Reports Selecthas a variety of reports which can be printed E Reports f Available Reports Transaction Summar Cashier Audit Trail Close Generate Figure 10 Reports Transaction Summary The transactions summary is report that displays an income summary from the online card system pin code ticket sales and a summary of the income received from the ball dispensers Dispenser Takings This Dispenser Takings Report displays the total amount of cash and tokens received in at the ball dispenser and the total value per cash type 1 5 RS A RS B and so on Cashflow Cashier Audit Trail The cashier Audit Trail report displays the transactions that an operator has done during a specified time period Needs to be updated with range summary report Select Pin Code System raise The Select Pin Code feature offers you the option to sell tickets of four various portion sizes Each ticket is also time limited to expire after a preset amount of days Tickets containing large amount of balls can be split up into multiple dispenses so that the tickets can be used more than one time Setting up the Pin Code Ticket Press the button 6 Pin Ticket in the main menu Pin Code Tickets Settings Generate Pin Codes to File Number of Balls Idee of balls Number of Pin Codes Small Medium Large King Size Ter pee Expiration date Category i L S a uN 2004 01 15 v Standard
13. combination To use most key combinations Briefly press the first key then press the Succeeding key Or Press and hold the first key press and hold each succeeding key then release all keys simultaneously Unless instructed to do so do not press the keys simultaneously Commands Identifies characters that you are asked to type For example to visit the Range Servant Website you would type www rangeservant com Initial Capital Letters Identifies words that appear on screen For example in a procedure for setting a happy hour you might be asked to select an Enable Happy Hour Period checkbox Welcome Range Servant Select system is an online management system for Range Servant Ball Dispensers It is a complete and user friendly front end for managing and controlling a golf driving range With Range Servant Select you can run a local online payment system manage your customers and view detailed range reports Getting Help and Product Support Range Servant Offers many resources to help to use your product You can search the product help on the Range Servant Website www rangeservant com Ask Range Servant Support Team If you can t find an answer to your question on our online resources Range Servant offers flexible payment options to meet your support needs You can obtain support by phone or from hm rangeservant com For further details about our support services See www rangeservant com or call
14. he standard ball prices indicated on the ball dispenser See Communicator Setup Instructions However each category can also have up to 4 different time and day sensitive Happy Hours During which time a card checks to see if a happy hour is activated and if so displays the corresponding options Setting Up Happy Hours To set up a Happy Hour pull up the category in question and click on the Details Button In this example we are setting up 2 different happy hours The first will be active on weekdays and the second on Saturdays When a card Is inserted during the programmed happy hour times the display on the ball dispenser will automatically reference the happy hour options At all other time the customer will get the standard pricing reflected on the dispenser E Category Settings lol x Category Settings Week Days Category Name Valid From Date Valid To Date Discount 4 V Monday JV Saturday PAR 3 17 2004 3 17 2011 jo V Tuesday V Sunday JV Wednesday Pin Code Exp Days Valid From Time Valid To Time Bonus Balls JV Thursday fi 12 00 00 AM 11 59 59 PM jo Iv Friday lt lt Details Happy Hour Periods aa eee S 3 f 7 Week Days Price 1 Price 2 Price 3 p koi T Saturday i E V Tuesday J Sunday Balls 1 Balls 2 Balls 3 JV Wednesday at io oo JV Thursday 7 Ube V Friday From Time To Time Bonus 7 00 00 AM 8 59 59 AM jo Figure 6 Deta
15. iled Category with Happy Hour 1 E Category Settings i lol x Category Settings Week Days Category Name Valid From Date Valid To Date Discount 4 JV Monday JV Saturday PAR 3 17 2004 7 3 17 2011 fo IV Tuesday Iv Sunday JV Wednesday Pin Code Exp Days Valid From Time Valid To Time Bonus Balls JV Thursday fi 12 00 00 AM 11 59 59 PM fo Iv Friday lt lt Details m Happy Hour Periods ae ae ae F 3 Week Days Price 1 Price 2 Price 3 Penden riers 3 0 Tuesday Sunday Balls 1 Balls 2 Balls 3 Wednesday Thursday 90 jiso jo J Friday From Time To Time Bonus 6 00 00 AM 59 59AM fo Figure 7 Detailed Category with Happy Hour 2 Step 7 Creating a Range Card Hot Key When a cashier uses the select control software he is presented with a sequence of buttons or hotkeys each of which have a function In this example we are going to create a button allowing a cashier to sella PAR pass Under the preferences screen click on the Hot Key icon on the left This will show you a list of currently used hotkeys Select an unused field and double click to expand E selmi Adminibrator 35 040 st IN AS CAMP Fe Commend hep A 1 Customer Management 2 Preferences 7 3 Statistics a Reports 5 Pin Tickets l gy jal T d 5 Fel fi E E E as LF 2 a kg Figure 8 Detailed Hotkey Screen Step 7 Setting up Hotkeys Hot
16. lable in the Select Cashier is setup by the Manager in Select Administrator Conversion Backup License Server MEU Figure 1 Select Control System Home Screen Step 2 Login into Administrator The program will ask you for a user name and password The default setting is golf in both the username and password fields E Authorization Z User Authorization User Name GOLF Password Figure 2 Select Control Login Screen Press the button Login Step 3 Opening the Preferences Screen For the administrator window shown below select the Preference tab Figure 3 Select Control Administrator Step 4 Select a Category In the preferences screen under customer category select an unused category and double click on it to display the detailed setting The individual fields are explained in Step 5 EE 2 Fp er oR al E T 5 E E E T j wal Se Giana o o o o o a oco ooo o olp Figure 4 Category Screen in Select Control Step 5 Name and set up the category Category Name In this example we are going to set up a category called PAR Once used at the dispenser a PAR pass will reference this field to determine if the category Is active and the time and date settings Day Fields Select the days you want this category active for e g The example shown below will allow all cards associated with the PAR category to work all the time You could easily restrict the PAR category t
17. n is when a dispenser is connected to a single computer On this type of installation all select components Communicator administrator cashier license server etc are all installed on a single computer Software Installation To install the select control system double click on the Select Control System icon downloaded from the web site i Setup Select Control System Oj x Welcome to the Select Control System Setup Wizard This will install Select Control System v2 5 on your computer It is recommended that you close all other applications before continuing Click Next to continue or Cancel to exit Setup Figure 3 Installation Welcome Screen Click Next to begin the installation g Setup Select Control System 5 x Select Additional Tasks Which additional tasks should be performed Select the additional tasks you would like Setup to perform while installing Select Control System then click Next V Install Select License Server If this is an upgrade do NOT install this IV Install Select Communicator V Install Select Administrator JV Install Select Cashier IV Install Select Backup and Restore T Install Select Database Conversion Utility Figure 3 Component Installation Install all the components as shown if this is a new installation then do not select Database Conversion Utility Hardware Lock Installation Once the installation is finished insert the GREEN USB HARDWAR
18. o weekdays by un checking Saturday and Sunday Time Fields The category can also be restricted by time allowing a category to work only between 7am and 9am This example is commonly used as an early bird category which encourages a customer to show up during off peak times Discount This field should be set to 100 when a category is being set up that does not directly take in money at the cashier terminal E g A Pro Category would have a 100 discount when a PRO is given a card to use as a privilege and does not pay for it Valid From and Walid to Dates These fields are used to give a category an end date Pim Code Exp Date This field is an advanced option which allows you to sell Pin Codes tied into happy hours Bonus Balls The Bonus Ball field is used then selling categories associated with a ball volume rather than a dollar amount This is not a commonly used option E Category Settings p 215 x Category Settings Week Days Category Name Valid From Date Valid To Date Discoun tZ J Monday v Saturday PAR 3 17 2004 317 205 fo IV Tuesday Iv Sunday JV Wednesday Pin Code Exp Days Valid From Time Valid To Time Bonus Balls J Thursday fi 12 00 00 AM ot 11 59 59 PM H fo IV Friday amp Close Details gt gt Figure 5 Select Control Administrator Category Step 6 Individual Category Pricing Happy Hours When a card is inserted into the ball dispenser it references t
19. onversion The options available in the Select Cashier is setup by the Manager in Select Administrator sen License Server Exit Figure 1 Select Control Startup Screen Step 2 Login The program will ask you for a user name and password The default setting is golf in both the username and password fields Once logged in all transactions will be referenced to the Cashier Golf for reporting purposes E Authorization User Suthorization User Name GOLF Password Eg Figure 2 Cashier Login Step 3 Selling a PAR Pass Click on the required hotkey In this example we are going to sella PAR pass E Cashier 2 5 1 98 User GOLF Alt E KEY TRANSFER Ctrl F6 PAR Ctrl F7 BIRDIE Ctrl F8 EAGLE Ctrl F9 DOUBLE EAGLE Ctrl F10 EARLY BIRD F1 SMALL Ctrl F11 SENIOR EARLY BIRD F2 MEDIUM F3 LARGE F4 JUMBO Alt E DEMO Ctrl C Corporate Card Ctrl D Winter Pkg Card End Of Shift Find Customer ESS a oo oom Figure 3 Select Control Cashier Screen Step 4 Registering the card The cashier program will ask you to swipe a range card Its important you use a card which has not been registered before x Swipe The Customers Card Information Figure 4 Screen Prompting a card swipe Step 5 Prompt for Adding cash into the account This screen will verify that you want to sella PAR pass Once you click OK the program will create a
20. pensed Balls Time Period Top Lists DISPENSED BALLS DISPENSER 2004 06 12 to 2004 06 12 Total 0 Figure 7 Dispensed Balls per Dispenser Revenue Time Period An added feature in the graph Revenue Time Period is the option to display the data separated on hour of day days of the week day of the month and month during a time period Cash Flow Sales Dispensed Balls Machine Revenue Time Period Dispensed Balls Time Period Top Lists Display Per Hour of the Day Day of the Week C Day of the Month Month Total 1195050 00 1406 17967 E 10 228 8 E 237729 E 41 50410 E 6975611 E 93 960 12 E 140 626 17 166 34418 E 146 44219 E 55 600 20 10 11 12 13 14 15 16 17 18 19 20 2 22 23 Figure 8 Revenue per time period Dispensed Balls Time Period The Dispensed Balls Time Period is displays the how balls are being dispensed from the ball dispense during the a time period with an option to separate it on hour of the day weekdays days of the month or ona monthly basis Cash Flow Sales Dispensed Balls Machine Rlevenue Time Period Dispensed Balls Time Period Top Lists Display Per Hour of the Day i Day of the Week C Day of the Month C Month ener E a Statistics for dispenser 1 only Total 8061 44 00 E 92 416 Mon 116 008 Tue E 126 602 Wed W120 665 Thu E 89 654 Fri W125 202 Sat E 135 597 Sun Figure 9 Dispensed Balls per Time Period Top List Top list displays various of
21. piration Start date 2004 01 13 End date 2005 05 18 V Enable Annual Card for this custom er s Close a Save Figure 2 Annual Card Press the button 2 Customer Management on the main form Enter the Customer Information form for the customer Add Credit to the customer Balance Click on the Button Annual Card Select the checkbox Enable Annual Card For This Customer Select the type of Annual Card Functionality that you want to apply for this customer Enter the limiting value for the functionality Cash Balls or Buckets Select validation start and end dates for this annual card Press the button Save Miscellaneous Configurations This section contains various settings of Select client Click the button Ball Account Price list in the Outlook bar on the left hand side E Select Client 2 12 LOGGED IN AS RSERVANT File Commands Yiew Help SB 1 User Management CBE 2 Customer Management 3 Preferences Ti 4 Statistics 5 Reports 6 Pin Tickets Preterences Miscellanous Configuration Customer Registration Customer Category Category X Use Account cash amp Ball Account Price List Dispense Dlg Interactive v a Allow Keyboard Wedge Reader Miscellanous Allow POS Remote Control by Mainframe ma V Allow ProRata on Online Account Transactions Customer Account Show warning before executing hot keys Select Client Help Bar Figure 3 Miscellaneous Settings Defaul
22. s are saved to the file PinCodeList Txt The pin codes are separated by a Carriage Return CR Import the file in your favorite spreadsheet for further processing See also Pin Code Category for further information Enter the number of balls in the edit box for how many balls each ticket should contain Enter expiration time Enter the amount of pin codes that should be generated Press the button Generate Pin Code Category As standard there are only four pin ticket bucket sizes but this can be increased by using customer category settings The Pin Code Category has also a happy hour bonus feature Press the button 3 Preferences Press the button Customer Category in the outlook bar Double click at a category Category settings Week Days Category Name Valid From Date Valid To Date Discoun t MV Monday IV Saturday Pin Code Category 1998 01 01 2099 12 31 120 V Tuesday V Sunday V Wednesday Pin Code Exp Days Valid From Time Valid To Time Bonus Balls 4 V Thursday 10 00 00 00 ae 23 59 59 rom E IW Friday lt lt Details Happy Hour Periods ae Week Days Price 1 Price 2 Price 3 Monday Saturday fo 0 0 Tuesday Sunday Balls 1 Balls 2 Balls 3 Be M Thursday 50 fo 0 Friday From Time To Time Bonus 00 00 00 23 59 59 Figure 11 Pin Code Category Enter the name of the category in the Category Name Field In this case Pin Code Category Enter the amount of days that the Pin code
23. should be valid in the field Pin Code Exp Days 10 In the field Balls 1 in Happy Hour Period 4 enter the amount of balls that the Pin Ticket should hold To access the Category Pin Ticket a hotkey must be set up Hot keys are described in section SETTING UP HOTKEYS Pin Code Category Happy Hour Bonus Pin code Category has a happy hour bonus feature which works as follows If the happy hour is enabled for this category an extra amount balls specified in the field Bonus is dispensed Note The extra amount of balls is not generated on the receipt it is only dispensed from the dispenser during happy hour Example Pin code ticket Value 50 Happy Hour period 14 00 15 00 Monday Bonus 20 Balls dispensed during happy hour 60 balls Setting display mode for the pin code for the dispenser At the dispenser there is an option to show or hide the pin code See the Select Dispenser Kit Manual for instructions on how this setting is done at the dispenser See the Select Communicator manual on how this is done using the Select Communicator
24. t New Customer Registration Settings When registering new customers default values can be set Allow POS Remote Control By Mainframe See the Mainframe User Manual for more information Allow ProRata on Online Account Transactions ProRata is a feature that a customer should be able to empty his Cash or Ball account if the value on the account does not reach to the first price level This is done by automatically adjusting the displayed pricelist according to the current balance Example po Without ProRata With Prorata Price Level 2 Customer Balance 19 NOTE The ProRata feature can ONLY be used in full ULTIMA ball dispenser installations Show warning before executing Hot keys Displays confirmation message before executing a hotkey event Hot keys are described in section SETTING UP HOTKEYS Statistics Select can display various range data graphically E Select Chert 2 17 LOGGED IN AS RSERVANT FS Uber Management GI 2 Custome Management hp g Preferences TA 4 Statice 4 5 Pepti G Pin Tickets Statistics Cash Flow Sales Depons d BalaMachr Rereormscy Taree Pierced Ceegeercipel Bali Tirs Pierced Top Lat iima Glaria CASA LOSY 09 0 to SoS Tobaat OG DOO 00 Lett Fue SHOR 11 148 E7 ate 3 13 WB 3 308 Sasa WB 3 205 2003 06 16 3 640 2003 06 16 EiT 2003 06 17 alp Bar i Select Client He Figure 4 Statistics Cashflow The statistics can be view based on
25. un register his card and replace it with another card Remove ID Card There are two ways to remove ID Cards Remove Find the customer In the Customer Information form click the Remove button and swipe the card click Yes on the confirmation message that will be displayed Remove All This will remove all customer cards that are registered to this customer Find the Customer In the customer information form click the button Remove All Click Yes on the confirmation message that is displayed Message Is displayed that the cards are removed and the amount of card Customer Annual Card The Customer Annual Card is a feature where customers receive annual membership of balls and where abuse wants to be prevented The Customer is charged for the membership and this amount Is inserted into the customers account Note The customer must have a balance on his account The Annual card settings are individual per customer and do not apply to a customer category The feature limits the amount of balls during that can be received during a day The amount can be limited by Cash Amount of balls according to a cash value Example the customer can receive balls for value of 25 a day Balls Amount of balls Example The customer can receive an amount of 25 balls a day Buckets Number of buckets Example The Customer can receive 25 buckets a day Note Concern to bucket sizes is not taken Annual Card Annual Card Functionality Ex
26. y Administrator the cashiers to make card and pin ticket sales registering user accounts Communicator registering cards and adding value to cards The options ayailable in the Select Cashier is setup by the Manager in Select Administrator Conyersion Backup License Server LILO Figure 1 Select Control Main Screen Step 2 Login The program will ask you for a user name and password The default setting is golf in both the username and password fields Once logged in all transactions will be referenced to the Cashier Golf for reporting purposes E Authorization A m fx gt User Authorization User Name GOLF Password ie Figure 2 Login Screen Step 3 Select the Range Card As we are recharging the customers account with an Eagle Range Card we press the Eagle hotkey E Cashier 2 5 1 98 User GOLF ol x Alt E KEY TRANSFER Ctrl F6 PAR Ctrl F7 BIRDIE Ctri F8 EAGLE CtrI F9 DOUBLE EAGLE Ctrl F10 EARLY BIRD Ctrl F11 SENIOR EARLY BIRD F1 SMALL F2 MEDIUM F3 LARGE F4 JUMBO Alt E DEMO Ctrl C Corporate Card Ctrl D Winter Pkg Card End Of Shift Find Customer OBO Figure 3 Cashier Screen Step 4 Swipe the Customers Existing Card As we are recharging a card its important swipe the card belonging to the customer and not new one Swipe The Customers Card Information Figure 4 Card Swipe
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