EXT-CAT5-9500HD X1.indd
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1. on stranded cables Strong boosting will cause pixels or no picture on these cables 2 Using the wrong settings will not damage the units it will either produce no image or a noisy image 3 To eliminate the possibility of cross talk and interference cables must be terminated with 568B scheduling See page 8 for details WIRING DIAGRAM oipny ug oipny 22254 CAT5e9500HDR 2 5 2149 SLY S1V2 CAT5e9500HDS oipny 5 10 TROUBLESHOOTING Frequently Asked Questions What kind of CAT 5e cable should be using Solid core CAT 5e cable rated at 350 Mhz and terminated in 568a or 568b is the minimum requirement For resolutions greater than 1280x1024 or 10801 Gefen recommends solid CAT 6 cables I m getting no video on the screens what can check First thing to check is make sure that the video 5 is linked to the other video CAT5 port and the same with the DDC ports Test to make sure the units are working with short CAT 5e cables 15 20 feet You can also make sure you have the correct boost setting configured refer to page 9 I m getting no video on the screens using ADC to DVI adapters what is wrong ADC to DVI adapters remove the necessary 5V line that the extenders require on the input to operate To enable the 5V you will need to open up the sender unit Next to each DVI input connector will be a jumper2. CPU may need to be shared between several users for example or moved to another room because of annoying fan noise The CAT5 9500HD series can be used to extend computers with noisy fans printers and hard drives With the potential to cover the distance of 200 feet industry standard Category 5e CAT 5e cables are used for the extension of all the devices One can connect additional CAT5 9500HD series to the same computer allowing access to the same computer from other locations up to 200 feet apart Lengths and Distances Supported JPT ZOO d T 1280x1024 60Hz UPO 150 ME I PI TIENDEN 1920x1200 60Hz PACKAGE INCLUDES The CAT5 9500HD system includes these items in the box 1 CAT5 9500HDS sender unit 1 CAT5 9500HDRH receiver unit 2 5V DC power supply with locking power tip connector 1 DVI cable 6FT 2 PS 2 cables 6FT 1 Audio cable 6FT 1 USB cable 6FT 1 Set of rack ears 1 User s Manual HOW IT WORKS In its most basic application the 5 9500 05 sender unit resides next to the computer Supplied with the system DVI USB 1 1 PS 2 and audio cables connect the computer to the CAT5 9500HDS sender unit The CAT5 9500HDRH receiver unit are placed next to the monitors and keyboard mouse speakers and RS232 devices at the remote location The monitor keyboard mouse and other devices are connected to the CAT5 9500HDR similar to the way they are conne
3. Geren 4 CATS S SOOFID EXT CATS5 9SB5OUOHD USER MANUAL E NNW cjefen com ASKING FOR ASSISTANCE Technical Support Telephone 818 772 9100 800 545 6900 Fax 818 772 9120 Technical Support Hours 8 00 AM to 5 00 PM Monday thru Friday Pacific Standard Time PST Write To Gefen Inc c o Customer Service 20600 Nordhoff St Chatsworth 91311 support gefen com www gefen com Notice Gefen Inc reserves the right to make changes in the hardware packaging and any accompanying documentation without prior written notice CAT5 9500HD is a trademark of Gefen Inc 2009 Gefen Inc All Rights Reserved Rev X1 10 11 12 13 14 TABLE OF CONTENTS INTRODUCTION CONNECTING AND OPERATING THE CAT5 9500HD CAT5 9500HD FRONT PANEL DESCRIPTIONS CAT5 9500HDS BACK PANEL LAYOUT CAT5 9500HDS BACK PANEL DESCRIPTIONS CAT5 9500HDR BACK PANEL LAYOUT CAT5 9500HDR BACK PANEL DESCRIPTIONS CAT5 WIRING DIAGRAM SERVICE SWITCH USAGE GUIDE WIRING DIAGRAM TROUBLESHOOTING TERMINOLOGY SPECIFICATIONS WARRANTY INTRODUCTION Thank you for purchasing the new CAT5 9500HD series by Gefen Inc The CAT5 9500HD by Gefen allows users the benefits of extending DVI USB 1 1 PS 2 RS232 and audio signals beyond the desktop In a growing number of applications broadcast stations and production facilities there is a need to locate a computer remotely from the keyboard mouse and video monitor A
4. IONA 1 2 volts p p MUI EEG 5 volts p p TTL Singl RANGE NER 1080 1920 x 1200 Video Connector Type DVI I 29 pin female digital only 4 RJ 45 Shielded uuu USB type B connector wsiSN USB type A connectors 5 2 Keyboard 6 Pin MiniDin MOUSE COnNNECIOT M 6 Pin MiniDin 19232 COMECON DB 9 Audio Connector 3 5mm mini Stereo phone jack Power CGOnNSUMDUON 20 watts max unit Power Supply u u 1 5V DC with locking power tip connector DIOS S GI srs 17 W x 1 8 H x 4 4 D S allee VY CICA uuu u 8 Ibs 13 WARRANTY Gefen warrants the equipment it manufactures to be free from defects in material and workmanship If equipment fails because of such defects and Gefen is notified within two 2 years from the date of shipment Gefen will at its option repair or replace the equipment provided that the equipment has not been subjected to mechanical electrical or other abuse or modifications Equipment that fails under conditions other than those covered will be repaired at the current price of p
5. N INDICATOR Indicates that the unit is plugged in and powered on CAT5 9500HDS BACK PANEL LAYOUT aea Gh 260 olMony I TE DEA Gs EIE I I Ten Ul 2 M 4 10 11 12 CAT5 9500HDS BACK PANEL DESCRIPTIONS POWER 5 VDC external power supply with locking power tip connector CAT5 Video RJ 45 input extends DVI input with CAT 5 cable CAT5 USB DDC RJ 45 input extends USB and DDC signals with CAT 5 cable DVI IN DVI Input connects to your computer with the supplied DVI cable USB IN USB input from computer KEYBOARD Mini din PS 2 connector connects to PC for keyboard controls MOUSE Mini din PS 2 connector connects to PC for mouse controls CAT 5 AUDIO RJ 45 input extends audio out and audio in with CAT 5 cable CAT 5 SERIAL PS 2 RJ 45 input extends RS232 and PS 2 keyboard and mouse with CAT 5 cable RS232 DB 9 input from computer AUDIO OUT Audio Mini Jack input from computer AUDIO IN Audio Mini Jack input from computer CAT5 9500HDR BACK PANEL LAYOUT ano gt y P x 200 88M SPA Ug up apuyuq 10 11 12 CAT5 9500HDR BACK PANEL DESCRIPTIONS POWER 5 VDC external power supply with locking power tip connector CAT5 USB DDC RJ 45 input extends USB and DDC signals with CAT 5 cable CAT5 Video RJ 45 input extends v
6. arts and labor in effect at the time of repair Such repairs are warranted for ninety 90 days from the day of reshipment to the Buyer This warranty is in lieu of all other warranties expressed or implied including without limitation any implied warranty or merchantability or fitness for any particular purpose all of which are expressly disclaimed 1 Proof of sale may be required in order to claim warranty 2 Customers outside the US are responsible for shipping charges to and from Gefen 3 Copper cables are limited to a 30 day warranty and cables must be in their original condition The information in this manual has been carefully checked and is believed to be accurate However Gefen assumes no responsibility for any inaccuracies that may be contained in this manual In no event will Gefen be liable for direct indirect special incidental or consequential damages resulting from any defect or omission in this manual even if advised of the possibility of such damages The technical information contained herein regarding the features and specifications is subject to change without notice For the latest warranty coverage information please visit Gefen s Warranty web page at http www gefen com kvm aboutus warranty jsp PRODUCT REGISTRATION Please register your product online by visiting Gefen s web site at http www gefen com kvm Registry Registration jsp 14 xma cat 5 950 0hd Rev X1 20600 Nordhoff St Chat
7. cted to the back of the computer PC or Macintosh CONNECTING AND OPERATING THE CAT5 9500HD READ THESE NOTES BEFORE INSTALLING OR OPERATING THE CAT5 9500HD SYSTEM e Use industry standard Category 5e CAT 5e cable to operate the CAT5 9500HD system e Please connect all the cables between the computer and the 5 9500 05 before power the CAT5 9500HDS unit he CAT5 9500HD units are housed in a metal box for better RF shielding How to Connect the CAT5 9500HD Extender to your devices 1 Connect the supplied cables from the computer outputs into the CAT5 9500HD Sender unit inputs Only the peripherals being extended need to be connected 2 Connect the cable from your display monitor or projector into the DVI out of the CAT5 9500HD Receiver unit 3 Connect the cables from your peripherals into their respective outputs on the CAT5 9500HD Receiver unit 4 Connect two CAT 5e cables for video and USB extension on the CAT 5 Video and CAT 5 DDC channel Two CAT 5e cables are required for video extension 5 Connect one CAT 5e cable for audio extension and another CAT 5e for PS 2 and RS 232 extension 6 Plug the 5VDC power supplies into the CAT5 9500HD Sender and Receiver unit CAT5 9500HDS FRONT PANEL DESCRIPTIONS Front Panel Function Description 1 POWER ON INDICATOR Indicates that the unit is plugged in and powered on CAT5 9500HDR FRONT PANEL DESCRIPTIONS Front Panel Function Description 1 POWER O
8. ideo input with CAT 5 cable DVI OUT output connects to the monitor for local video USB Out USB Output to devices KEYBOARD PS 2 output connects to the keyboard MOUSE PS 2 output connects to the mouse CAT 5 AUDIO RU 45 input connects CAT 5 cable to receive extended audio in and audio 2 signals CAT 5 SERIAL PS 2 RJ 45 input connects CAT 5 cable to receive extended 232 and PS 2 signals RS232 DB 9 connector connects to RS 232 devices AUDIO IN Audio mini jack connects to microphone AUDIO OUT Audio mini jack connects to speakers CAT5 WIRING DIAGRAM uMo4g euuM QN O F CO QN Fr O N yoer cr rd SERVICE SWITCH USAGE GUIDE Gefen CAT5 HD products sender and receiver both contain a pair of service switches also called dip switches located underneath the unit These service switches are used to select from sets of configurations that will equalize the signal to best match the conditions in your setup For the CAT5 9500HD there is 1 set of switches for the monitor under both the sender and receiver units The switches are hidden beneath black stickers Each bank of dip switches have 4 switches Switches 3 and 4 are not used Note Adjustments should be done with sources and display on Strong Boost Adjustment Guidelines 1 otrong boost should not be used
9. ing the problem Try using a shielded CAT 5e cable on this line instead can t seem to get my RS 232 devices to detect and connect what s wrong The CAT5 9500HD system only extends the Tx and Rx lines of RS232 If you need full RS232 extension of every line you will need the standalone RS232 Extender units Can the CAT 5 cable through a patch bay No the signal will not transmit reliably 11 TERMINOLOGY CAT 5 Category 5 cable commonly known as Cat 5 is an unshielded twisted pair type cable designed for high signal integrity The actual standard defines specific electrical properties of the wire but it is most commonly known as being rated for its Ethernet capability of 100 Mbit s Its specific standard designation is EIA TIA 568 Cat 5 cable typically has three twists per inch of each twisted pair of 24 gauge copper wires within the cable CAT 5e oimilar to Cat 5 cable but is enhanced to support speeds of up to 1000 megabits per second DDC Short form for Display Data Channel It is a VESA standard for communication between a monitor and a video adapter Using DDC a monitor can inform the video card about its properties such as maximum resolution and color depth The video card can then use this information to ensure that the user is presented with valid options for configuring the display DDWG Digital Display Working Group DDWG are the creators of the DVI specification DVI Digital Visual Interface Connectio
10. n standard developed by Intel for connecting computers to digital monitors such as flat panels and DLP projectors A consumer electronics version not necessarily compatible with the PC version is used as a connection standard for HDTV tuners and displays Transmits an uncompressed digital signal to the display The latter version uses HDCP copy protection to prevent unauthorized copying USB Universal Serial Bus An external peripheral interface standard for communication between a computer and external peripherals over a cable using bi serial transmission VESA Video Electronic Standards Association a consortium of manufacturers formed to establish and maintain industry wide standards for video cards and monitors VESA was instrumental in the introduction of the Super VGA and Extended VGA video graphics standards with a refresh rate of 70 Hz minimizing flicker and helping to reduce user eyestrain and fatigue PS 2 A port type developed by IBM for the purpose of connecting a keyboard or mouse to a PC The PS 2 port has a mini DIN plug containing 6 pins PS 2 ports are used so that the serial port can be used by another device The PS 2 port is often called the mouse port RS 232 Recommended Standard 222 This is the de facto standard for communication through PC serial ports can refer to cables and ports that support the RS232 standard 12 SPECIFICATIONS Video Amplifier Bandwidth 165 MHz MOUT O S
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12. that needs to be shorted to enable 5V to the input This should only be enabled when using a ADC to DVI Adapter otherwise damage to your video card may result How can fix an occasionally flickering or flashing picture Flickering or a blinking image is the result of a loss of sync between the display and the source Try lowering the resolution to see if that helps if it does the CAT 5 cables you are using are unable to handle the bandwidth of the higher resolution and thus you are losing sync Try a shielded CAT 6 cable on the video line to reduce interference You can also try adjusting the service switches Usually this is caused by EMI and a shielded CAT 6 with metal RJ 45 connectors with the drain wire soldered to the connectors will resolve the issue Please refer to the service switch guide on page 9 for the different combinations Why is there a green or pink tint to my picture A tint of green or pink in the picture is a result of incorrect colorspace being transmitted This can be resolved by recycling power on your devices including the extender If this does not help the DDC data containing the colorspace is not being transmitted correctly due to loss in the CAT5 cable try replacing the DDC cable Why is the USB dropping out every so often The USB bus is inherently not a very reliable system Drop outs occur on occasion but if itis happening quite often then interference along the DDC line that is also transmitting USB is caus
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